How to Set Up 2M Live - DVRCMS.Com

How to Set Up 2M Live

How to 2M Live for Windows 2M Live is the desktop app used to view your DVR on and offsite.
This is valid for models: 2MT-5004, 2MT-5008, 2MT-5116, 2MT-7004, 2MT-7008, 2MT-7116

NOTE: MAC version does not support the P2P optionso your device will only be able to be viewed locally. If you are wanting to view your device from a different location from a MAC then the DVR will need to be port forwarded.

When you first open 2M live it will prompt for a username and password. By default, this is admin/123456. After the first login it is recommended that you change the password.

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In order to add your device go to Resource Manage → Encoder. If the DVR is on the same network as your computer then it will appear under Device Online. It is possible to add the device if it will only be viewed locally, but if you are wanting to view the cameras from a different location then it will need to be added by P2P.

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In order to add a P2P device you will need to click on Add Device in the Managed  section. It will open another window, Device Edit. Change Way to Login to P2P Login.

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How to Set Up 2M Live 24
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Then it will prompt you to fill out the following :

  • Device Name → any name for the device
  • P2P Account → Device ID
  • Password → Unique Password given by device or configured by user

To find this information, we need to obtain it from the DVR menu, so you will need to make sure you are either in front of the DVR at time of set up or that you have saved the information somewhere. Go to Main Menu → App → P2P → Device ID and Password.

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Once the device has been successfully added, to be able to view the cameras, go to back to the menu of 2M Live and click on Realtime Video. This will bring up the live view screen and all added devices will show on the right side of the screen. Click the DVR name and drag it onto the screen to show all camera views.

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If only one or a few cameras are wanted in the view screen, then you can click on the plus sign to the right of the device name and it will show a list of cameras. You can click and drag a specific camera to the windows.

At the bottom of the screen you also will be able to edit the number of windows you would like to be open at a time.

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How to Set Up 2M Live Pro/VSS

Troubleshooting

1. Terminal is not reading temperature at all

  • Check that no exposed wires are touching each other at all
  • Check that the module wires are connected correctly (blue/orange and brown/purple)
  • Do a firmware repair by logging into the web page of the unit → Setup → System → Maintenance → Repair the firmware of forehead/wrist (depending on the model)
  • If you choose to do a firmware repair, you will need to the unit to the network and make sure the unit and the model do not lose power or connection during the repair process. If they are disconnected in some way, there is a chance the module will not work anymore
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2. The 2MTHFR-2M is constantly reading people walking by

  • Check if the Face Detection Area is full screen or a specified area
  • A full screen will pick up any face in the whole detection zone, so it is better to use a specified area
  • Please also make sure that nothing is directly in front of or blocking the thermal sensor
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3. Temperature is reading high

  • Make sure there is nothing heated around the thermal sensor
  • The 2MTHFR-2M is located on the top of the unit, so please make sure that it is not directed at any bright lights

4. 2M Station is showing a different time in notifications that the terminal is reading

  • Make sure the Sync Mode = Sync with Latest Server Time
  • Do not sync with computer time (this will show DST even though DST is disabled on the unit)
  • Manually turn on DST (Daylight Savings Time)
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How to Set Up 2M Guard

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