Dahua Config Tool

Reset Dahua Device Password Using ConfigTool

Description

These instructions will show how to reset the password of a Dahua device using ConfigTool on a local computer

Prerequisites

• Dahua IP camera, connected to network
• Local computer , with ConfigTool installed

Read Next :

1. How to Setup Dahua Toolbox
2. Dahua Password Reset Instructions
3. Dahua Config Tool Operating Instructions

Step by Step Instructions

1. Open ConfigTool

Select “Password Reset” on the left.

Find the device in the list, and verify it has the XML reset option under “Support”.

Click the Reset button on the right

2. Click Agree

3. Select the Reset Mode drop-down and then select XML File

4. Click OK to confirm XML password reset method

5. The default location the XML file will be saved to is displayed. Click Browse Path to select a new location. Click Next

6. The ExportFile XML file will be created. Click OK to continue

7. This file will be used in the password reset process. Contact Dahua technical support via one of the methods HERE for the result file. Once you recieve the Result file, select Open and choose the file on your file system. Click Next

8. If the Result file is accepted, it will allow you to set the new password. Input a new password in the New Password and Confirm Password fields. Click Finish

9. If the password is successfully reset, you will see a Green Check Mark next to the camera in the list

Dahua Toolbox ConfigTool Locate Dahua Device

Description

• How to locate and identify Dahua devices on LAN
• Note: If your IP Camera is connected to the back of an NVR, these instructions will not apply. Please see, “How to Connect IP Camera to NVR“

Prerequisites

•  Dahua Toolbox installed
• Windows PC.
• Dahua Devices on the same LAN as the PC for using the ConfigTool.

Video Instructions

Step by Step Instructions

1. With the Dahua Tool box being already installed onto your PC, from the Toolbox home menu select install/open “ConfigTool”.

2. Upon opening the ConfigTool application, here you can see Dahua Devices on the same LAN are located. Refresh if Dahua devices are not located. You can also manually locate the device by typing in the IP address of the device in the search.

3. To view the device live click on the IE (Internet Explorer) icon.

• This will open an IE web browser to access the web service of the device.

• From this step, by logging in you can select live view.

Update firmware using the ConfigTool via Dahua ToolBox

Description

• Update firmware of Dahua Device using the ConfiTool via Dahua Toolbox.
• Note: If your IP Camera is connected to the back of an NVR, these instructions will not apply. Please see, “How to Connect IP Camera to NVR“

Prerequisites

•  Dahua Toolbox installed
• Windows PC.
• Dahua Devices on the same LAN as the PC for using the ConfigTool.

Step by Step Instructions

1. From the Dahua ToolBox, open the ConfigTool.

2. Upon opening the ConfigTool application, here you can see Dahua Devices on the same LAN are located. Refresh if Dahua devices are not located. You can also manually locate the device by typing in the IP address of the device in the search.

3. Click on the upgrade icon. Here you will see a list of located Dahua devices.

• With the appropriate firmware for the device model already downloaded, click on browse and locate the upgrade BIN file.

• Once BIN file is located click on Open.

• Click on upgrade. Once firmware is upgraded, the device should reboot and be ready to go.

Modify IP address of Dahua Device through ConfigTool via Dahua ToolBox

Description

• Modify IP address of Dahua Device if user name and password are factory default.
• Modify IP address of Dahua Device if user name and password are modified.
• Note: If your IP Camera is connected to the back of an NVR, these instructions will not apply. Please see, “How to Connect IP Camera to NVR“

Prerequisites

•  Dahua Toolbox installed
• Dahua Devices on the same LAN as the PC for using the ConfigTool
• Windows PC

Step by Step Instructions

1. Launch the Dahua ToolBox and open the ConfigTool.

• Upon opening the ConfigTool application, here you can see Dahua Devices on the same LAN are located. Refresh if Dahua devices are not located. You can also manually locate the device by typing in the IP address of the device in the search.

2. To modify IP address of selected device, select the edit button.

• Note: this step pertains if Dahua Devices are using factory default user names and passwords.

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• Select DHCP or for static change the IP address according to the LAN configuration -> Select “OK” to save changes.

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• Refresh to verify modified IP address.

3. To modify IP of device with modified user names and passwords, click on the IE (Internet Explorer) icon of the selected device. This will open the web service of the device through IE.

• Log in with associated user name and password.

• Select the setup tab -> Select TCP/IP

• Select DHCP or Static to modify IP along with associated LAN configuration -> Select Save.

Dahua ConfigTool Version 4.05 Locate Dahua Device

Description

• How to locate and identify Dahua devices on LAN
• Note: If your IP Camera is connected to the back of an NVR, these instructions will not apply. Please see, “How to Connect IP Camera to NVR“

Prerequisites

• ConfigTool Version 4.05
• ConfigTool Downloads
• Windows PC.
• Dahua Devices on the same LAN as the PC for using the ConfigTool.

Video Instructions

Step by Step Instructions

1. Install ConfigTool, Run and Open.

• ConfigTool Downloads

2. Upon opening the ConfigTool application, here you can see Dahua Devices on the same LAN are located. Refresh if Dahua devices are not located. You can also manually locate the device by typing in the IP address of the device in the search.

3. To view the device live click on the IE (Internet Explorer) icon.

• This will open an IE web browser to access the web service of the device.

• From this step, by logging in you can select live view.

How to locate device on LAN via ConfigTool 3.20

Description

• How to locate and identify Dahua devices on LAN
• Note: If your IP Camera is connected to the back of an NVR, these instructions will not apply. Please see, “How to Connect IP Camera to NVR“

Prerequisites

• ConfigTool 3.20
  ConfigTool download
• Windows PC.
• Dahua Devices on the same LAN as the PC for using the ConfigTool.

Video Instructions

Step by Step Instructions

Note: If your IP Camera is connected to the back of an NVR, these instructions will not apply. Please see, “How to Connect IP Camera to NVR” 

1. Download and install ConfigTool.

• ConfigTool Download

2. Run the ConfigTool.

3. The ConfigTool should display your IP Camera’s IP address. Click the, “” icon to open Internet Explorer and access your IP Camera. Alternatively, you can input that IP address into your browser manually.

4. Login with the default credentials: User Name: admin Passsword: admin

Modify IP address of Dahua Device via ConfigTool 4.05

Description

• Modify IP address of Dahua Device if user name and password are factory default.
• Modify IP address of Dahua Device if user name and password are modified.
• Note: If your IP Camera is connected to the back of an NVR, these instructions will not apply. Please see, “How to Connect IP Camera to NVR“

Prerequisites

• ConfigTool Version 4.05
• ConfigTool Downloads
• Dahua Devices on the same LAN as the PC for using the ConfigTool.
• Windows PC.

Step by Step Instructions

1. Upon opening the ConfigTool application, here you can see Dahua Devices on the same LAN are located. Refresh if Dahua devices are not located. You can also manually locate the device by typing in the IP address of the device in the search.

2. To modify IP address of selected device, select the edit button

• Note: this step pertains if Dahua Devices are using factory default user names and passwords.

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• Select DHCP or for static change the IP address according to the LAN configuration -> Select “OK” to save changes.

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• Refresh to verify modified IP address.

3. To modify IP of device with modified user names and passwords, click on the IE (Internet Explorer) icon of the selected device. This will open the web service of the device through IE.

• Log in with associated user name and password.

• Select the setup tab -> Select TCP/IP

• Select DHCP or Static to modify IP along with associated LAN configuration -> Select Save.

Firmware Upgrade via ConfigTool

Description

This page will show you how to upgrade the firmware of your Dahua device via ConfigTool

Note: All devices should be “Factory Reset” once the firmware update is complete.

Prerequisites

• Dahua device(s) with network connection(s)
• ConfigTool installed on a local computer
• Firmware file for device(s) downloaded to computer – Firmware by Device

Step by Step Instructions

Single Device Upgrade

1. Open ConfigTool and click on Search Setting at the top

2. Check the boxes for both Current Segment Search and Other Segment Search.
Enter the IP range for the device you are looking for in Start IP and End IP.
Enter the login information for that device in Username and Password.
Then click OK at the bottom

3. Click on Device Upgrade on the left.
Find the device you want to upgrade in the list and click on the Folder icon next to it under the Upgrade File Path column

4. Use the file explorer to find the firmware file on your computer and select it.
Then click on Open

5. Verify the file path is listed next to the device in the list.
Then click on the Upgrade icon to the right of the device in the Operate column

6. Click on OK

7. The progress bar will fill up as the device is upgraded

8. Once the device has been successfully upgraded you will see a Green Check Mark next to it in the list

Batch Device Upgrade

1. Open ConfigTool and click on Search Setting at the top

2. Check the boxes for both Current Segment Search and Other Segment Search.
Enter the IP range for the devices you are looking for in Start IP and End IP.
Enter the login information for those devices in Username and Password.
Then click OK at the bottom

3. Click on Device Upgrade on the left.
Find the devices you want to upgrade in the list and check the boxes next to them. (Make sure all devices you check require the same firmware.)
Then click on Batch Upgrade at the top

4. Click on OK

5. Click on Browse

6. Use the file explorer to find the firmware file on your computer and select it.
Then click on Open

7. Click OK at the bottom

8. The progress bars will fill up as the devices are upgraded

9. Once the devices have been successfully upgraded you will see Green Check Marks next to them in the list

ConfigTool Template Setup

Description

You can create and apply the templates.

• Creating the template: Back up or save the video and encoding parameters for the device.
• Applying the template: Restore or batch configuring the video and encoding parameters for the device.

Please Note:

These instructions do not copy the network settings or email notifications.

Template Import/Export will work only between identical model devices

Prerequisites

For this example we will be using the following:

• 2x N41BK22s on DH_IPC-HX2X3X-Rhea_MultiLang_NP_Stream2_V2.800.0000008.0.R.190619
• ConfigTool Version V4.011.00GP001.0 from the Dahua ToolBox

Notes:

• N41BK22s on Firmware Version: 2.622.0000000.31.R Build Date: 2018-08-13 -DID NOT WORK, UPDATING BOTH IPCs to latest current fw and trying again

Template Examples

• 

  IPC Template

• 

  PTZ Template

• 

  DVR Template

• 

  NVR Template

Video Instructions

Export Device Config

Import Device Config

Step by Step Instructions

Export Device Config

1. Launch Toolbox, and login.

2. Download and install ConfigTool.

3. Launch ConfigTool.

4. Click Search Setting at the top of the window

5. Enter the credentials (username and password) for the device, then click OK

6. Click on the icon at the bottom of the bar on the left hand side of ConfigTool.

7. Click on the Folder icon with the two green arrows.

8. A prompt will pop up asking, “Export template from device?” click, “OK”

9. Locate the device you want to export the configuration of in the device list, and left click on it.

10. Click, “Export”

11. A prompt will pop up asking, “Export template from (IP Address of Device Selected), continue? Click, “OK”

12. Input a name into “Template Name”

13. Click, “Save as”

At this point ConfigTool crashed. I relaunched ConfigTool, and get, “Export Template Failed”

14. A prompt will pop up asking where you would like to save the file. Select where you would like to save the file, and click, “OK”

Import Device Config

1. Launch Toolbox, and login.

2. Download and install ConfigTool.

3. Launch ConfigTool.

4. Click Search Setting at the top of the window

5. Enter the credentials (username and password) for the device, then click OK

6. Click on the icon at the bottom of the bar on the left hand side of ConfigTool.

7. Click on the Folder icon without the two green arrows.

8. A window will pop up, click, “Browse” and locate the Device Template file you backed up in the previous instructions.

9. Click on the Device Template file, then click, “Open”

10. Click, “OK”

11. The template settings should load and display in ConfigTool. Verify that all the settings are correct.

12. Click, “Template Application”

13. A window will pop up stating, “The file exists, do you want to overwrite it?” select, “OK”

14. Expand the dropdown box on the right hand side to list all the devices.

15. Check the box next to the device you wish to apply the template.

16. Click, “OK”

17. A window will pop up stating, “Configure 1 device(s) using template “C:/ProgramFiles/Toolsbox/Template_Name.xml” click, “OK”

A green check mark will confirm a successful import

NOTE: A yellow exclamation icon will display next to a device when there is an issue with the import.

Click the icon to obtain more details about which setting(s) were not successfully imported

ConfigTool/How to configure Device DST settings

How to Reset Dahua Recorder Password with Technical Support

Description

How to reset your password if an email recovery option and security questions were not selected.

Prerequisites

Monitor and mouse connected to your recorder and access to your email account.

Step by Step Instructions

1. Email your full device serial number and date shown on the OSD to Support.USA@Dahuatech.com

2. Once you receive a code from our support team go to your device Right click and select Main Menu

3.Under the Admin Account enter the code you received from support

4.Select Ok

5.Now Select System under the Settings Menu

6.Select Account from the left hand side

7.Select Modify next to the Admin Username

8.Put a check in modify password

9.Under old password enter the same code you received from support

10.Now enter your new password twice

11.Then select save and your password reset is now complete

Dahua Password Reset Instructions

Read More : DSS Express V8 User Manual

Reset Dahua Device Password Using DMSS

Description

These instructions will show how to reset the password of a Dahua device using the mobile app DMSS

PLEASE NOTE: If you receive an error message like this: You will not be able to reset the device using this method. Please try alternate password reset options: How To Reset the password for a Dahua device

Video Instructions

Prerequisites

• Dahua device, connected to network
• DMSS

Step by Step Instructions

QR Code

1. Locate the QR Code reset for the device.

This can be found at both the local interface of a NVR/XVR, or the web interface for NVR/XVR/IP camera:

SystemUI: – At Live View, right click to access the Log In prompt

– Click Forgot Pattern (if enabled) > Forgot Password option

WebUI: – Type IP address of device into browser – at Login prompt click – Forgot password

2. Click OK to the prompt

3. The QR Code will be displayed on screen

The email address on file will be partially shown

The next step will involve scanning the QR code using the DMSS Mobile App

DMSS

1. Launch the DMSS App

Select Me

2. Select Tool Manager

3. Select Password Resetting

4. Scan the QR code found in the previous step using the mobile phone

5. A confirmation will display a successful reset.

The email address on file will receive an email shortly containing a security code

Enter this code at the Forgot Password interface

Click Next

The device will prompt you to enter a new password

You can log in using the new password

Reset Dahua Device Password Using ConfigTool

Description

These instructions will show how to reset the password of a Dahua device using ConfigTool on a local computer

Prerequisites

• Dahua IP camera, connected to network
• Local computer , with ConfigTool installed

Step by Step Instructions

1. Open ConfigTool

Select “Password Reset” on the left.

Find the device in the list, and verify it has the XML reset option under “Support”.

Click the Reset button on the right

2. Click Agree

3. Select the Reset Mode drop-down and then select XML File

4. Click OK to confirm XML password reset method

5. The default location the XML file will be saved to is displayed. Click Browse Path to select a new location. Click Next

6. The ExportFile XML file will be created. Click OK to continue

7. This file will be used in the password reset process. Contact Dahua technical support via one of the methods HERE for the result file. Once you recieve the Result file, select Open and choose the file on your file system. Click Next

8. If the Result file is accepted, it will allow you to set the new password. Input a new password in the New Password and Confirm Password fields. Click Finish

9. If the password is successfully reset, you will see a Green Check Mark next to the camera in the list

Reset Dahua IP Camera Password Using DMSS

Description

These instructions will show how to reset the password of a Dahua IP Camera using the mobile app DMSS

Prerequisites

• Dahua IP camera, connected to network
• Local computer
• DMSS mobile app
• Email recovery setup for device

Video Instructions

Step by Step Instructions

WebUI of IP Camera

1. Type the IP of the IP camera into a web browser

2. Click the ‘Forgot password?’ option

3. A prompt will appear to confirm the reset

Select OK

4. A QR code will be displayed.

This code must be scanned using the mobile app DMSS on a mobile phone

DMSS

1. Launch the DMSS App

Select Me

2. Select Tool Manager

3. Select Password Resetting

4. Scan the QR code found in the previous step using the mobile phone

5. A confirmation will display a successful reset.

The email address on file will receive an email shortly containing a security code

The Security Code will be sent to the email that was setup during device initialization, the email will be shown partially below the QR code

Enter this code at Security Code field

Click Next

Enter a new password for the camera

Click Save

How To Reset VTH Password via Computer

Description

This guide will show you how to reset the password of a Dahua VTH over a local network using VDP Config.

Prerequisites

• Windows PC.
• Dahua video intercom device on the same LAN as the PC
• Dahua Toolbox
• VDP Config

Video Instructions

Step by Step Instructions

1. Open DahuaToolbox and click Open next to VDPConfig

2. Discover the device in VDPConfig – How To Discover A Device Using VDPConfig

3. Select System Settings section

4. Click Device Password

5. Select the device(s) you wish to reset the password for on the left using the checkbox

6. Click Reset Password

7. Confirm the prompt

8. Use the dropdown box next to Reset Mode to select XML File

The default Export Path will be displayed where the XML will be saved. Click BrowsePath to modify this location.

Click Next to proceed

A prompt will confirm a successful reset and generation of the XML file.

9. Navigate to the location where the XML file was exported to. default file name is ExportFile.xml

10. Send the exported xml file as an attachment to the email address: support_rpwd@dahuatech.com

Then 2 or 3 minutes later, you will receive an email with the attached XML file

Save the results.XML file to the computer

11. In VDPConfig at the Reset Password interface click Open

12. Select the results.xml file click Open

13. Click Next

14. Once the reset is successful it will prompt to create a new password for the device.

Enter the new password and again to confirm

Click Complete

A green checkmark next to the device will confirm a successful password reset

How to Reset Dahua V-Radio Wireless Bridge Using Reset Tool

Description

These instructions will show you how to reset a Dahua Wireless Bridge using the reset tool. Upon completion of these instructions, your wireless bridge will be at the following:

• Default IP: 192.168.1.36
• User Name: admin
• Password: admin

Prerequisites

• DH-PFWB2-60n
• DH-PFWB2-30n
• DH-PFWB2-90n
• DH-PFWB5-30n
• DH-PFWB5-10n
• DH-PFWB5-90n
• DH-PFWB5-30ac
• DH-PFWB5-10ac
• DH-PFWB5-90ac

• Dahua V-Radio Wireless Bridge Reset Tool

• Wireless Bridge Serial Number

• A laptop or PC directly connected to the Wireless Bridge’s POE injector

• JRE – Java Runtime Environment. You can find “jre-8u171-windows-i586.exe” in the zip file

Video Instructions

Step by Step Instructions

1. Connect the wireless bridge and computer as seen below

2. Right click the network icon in the taskbar on the computer

Select “Open Network and Sharing Center”

3. Click “Change adapter settings” on the left side of the screen

4. Select the network adapter that is connected to the device

5. Right click, select Properties

5. Select ‘Internet Protocol Version 4 (TCP/IPv4) in the list then click “Properties” button

6. Select “Use the following IP address” then enter a static IP for the computer that will match the wireless device once it is reset

For this guide we will set the computer to the following information in Internet Protocol Version 4 (TCP/IPv4) Properties:

• IP address: 192.168.1.20
• Subnet mask: 255.255.255.0
• Default gateway: 192.168.1.1

7. Open Reset Tool by clicking Reset Tool. jar

8. The Status will show “Ready”

9. With the Reset Tool open on the computer, reboot the wireless bridge (power off/on). The Reset Tool will scan for the wireless bridge automatically

10. Click “Reset” to begin the reset process

11. The Reset Tool will attempt to connect to the device

12. The Enter PIN code prompt will appear. The PIN code will be the last 4 numbers of the S/N (serial number) which can be found on the actual device.

13. At the Enter PIN code prompt, enter the last 4 numbers of the Serial Number for the device then click Enter

Note: You must finish all steps of the Reset function within 60s or you have to reboot the device and attempt again.

14. After entering the PIN code the wireless bridge will be reset to factory default settings

• Default IP: 192.168.1.36
• User Name: admin
• Password: admin

DHI-ASI7213X-T1: Password Reset via Email

Description

These instructions will show how to reset the password of the DHI-ASI7213X-T1 using ConfigTool on a local computer

Prerequisites

• DHI-ASI7213X-T1 setup, connected to network
• Local computer , with ConfigTool installed

Video Instructions

Step by Step Instructions

1. Open ConfigTool

Under the Password Reset section

Find the device in the list

Click the Reset button

2. Click Agree to the prompts

Click OK to confirm XML password reset method

Click OK

The default location the XML file will be saved to is displayed

Click Browse Path to select a new location

Click Next

The ExportFile XML file will be created

3. Send the exported xml file as an attachment to the email address: support_gpwd@htmicrochip.com

Then 2 or 3 minutes later, you will receive an email with the attached XML file

Import the new XML file to config tool to finish the password reset operation.