The tool allows adding and monitoring a large number of cameras simultaneously. The cameras in your network can be automatically found and installed. The program supports IP and P2P connection modes as well as UMSP, HZXM, and HZZN protocols. It could also be necessary to provide the camera’s password to access it. After this step, the devices can be organized by grouping them into different folders. For monitoring purposes, it is possible to divide the workspace into up to 64 regions. Moreover, on the left, there is a panel, from which you can control the selected camera.

In addition to allowing the users to view live video streams, the program also lets you schedule recording sessions and play them later. Likewise, it can take snapshots of specific video frames. Moreover, you can implement alarms to send notifications to a given SMS number.

All in all, QmEye is an excellent solution in terms of the number of cameras and connection protocols allowed. Unfortunately, the tool is not as easy to use as other similar tools and its graphical user interface probably needs a redesign.

This manual has mainly instructions on the installation and usage in Android, iPhone mobile phone.

1.Android

This cloud service platform is the best mobile phone video during the internet era. It consists of front-end acquisition devices, platform servers, and remote view of three parts.

Open the software into the login interface, inputting the username and password and click button “login”, then it will be login the application.

Icon description：

Notice: Please click “LoginFree”, directly into the system, without verifying user name and password. And you can get help information without login.
1.1 User register
User register

Click the button “register” on the login menu, then will jump to the register interface.

Enter the register information, click “register” then will be registered.
Note:1 please enter the valid E-mail address in order to retrieve your password when you lost it.

2 No account login version, no such function! 

retrieve the password

On the register clicking the button “login” and jump to “retrieve password” interface.

Input the username, click button “retrieve password”.

If you have entered your name and email address when registering and the username has been occupied, then “retrieve password” information will be sent to the email address.

QMeye User Manual 2024

1.2 Real-time preview

In the main menu, clicking “real-time preview
Click “Favorites” button, go to “collection management” interface

Click on the icon, favorites list change into editing state, click icon, you can delete your favorites.
Select one of the devices on “Live list” enters the video preview interface.

Button instruction：

1.3 device management

Click the button” device management” on the main menu and enter “device management” interface.

Icon instruction：

Modify the connection parameter

Click on the icon, select “modify connect parameter”, then into “modify device” dialog box：

A）Click on the icon, return to the device management lists.
B）Click on the icon, save the current configuration.

Modify the name

Click on the icon, select the option “modify the name”, then pops up “modify name” or “modify the catalogue” dialog box.

A）Click “OK” button to save the current configuration.
B）Click “cancel” button to cancel the modifying.
Delete

Click on icon, select “delete’ button to delete the current device directly
Add the catalogue

Click on icon, select “add the catalogue” option, then pops up “add the catalogue” dialog box

A）Click “OK” button, it will be saved the current configuration. Then will be showed in the device management list.
B）Click button “Cancel” to cancel to add the catalogue.
Add the device

Click on the icon to select “add the device” option.

Icon instruction

Add the shot

Please see the operation introduction of “add devices”.

Search the local device

Click on the icon to enter “search” dialog box. If there are some devices in local place, you would search out the corresponding device.

Icon instruction

Click on the icon, then pop up the menu as follows:

A）Add a device: add DVR (multi- channel)
B）Add a shot: add a single camera (single channel)
C）Modify the name: modify the name of the device or shot
D）Modify IP: Modify the IP address, subnet mask, gateway information
E）Modify the device password

1.4 Playback

Click button “playback” option in the main menu, and then select to playback the video.

After select an event type, start time and end time, clicking on the icon will list out the remote video lists, and then click on the item will be selected to play or download videos.

1.5 Alarm management

Click the option of “alarm management” in the main menu

Icon instruction：

Guard

Click on the icon to select “guard” option, pop up the dialog box as follows:

Select the option those need to alarm and click the button “setup” to save the current settings; Click the button “cancel” to cancel the current settings.

Unguard

Click on the icon to select the button “unguard”, cancel the current camera setting.

Note

Click on the icon to select “note” option, and then pop up the dialog as follows:

A）SMS notification: set the cell phone number of alarm notification
B）News push: open/ close the news push setting
In the notification interface, and then into “SMS notification” interface

Icon instruction

Record

Click on the icon to select “record” option, and then pop up the dialog of “alarm record”

The icons instruction

1.6 Local playback

Click on “local playback” option in the main menu, and then into the interface as follows

Click on the icon, the local playback video list change to editing states.

Select the video options that you want to delete, and then click the icon; you can delete the selected local video.

1.7 Image view

Click on “images browsing” option

Click on the icon, the local playback video list change to editing states.

Select the image options that you want to delete, and then click on the icon to delete the selected local images.

1.8 Modify password

Click on” modify password” option in the main menu, and then into the interface as follows:

Click on the icon to save the current modified password.

1.9 Local configuration

Click on “local configuration” option in the main menu, and then into the interface as follows

Function instruction：

Click on the icon to save the current configuration.

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2、iphone

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Open the software into the login interface, inputting the username and password and click button “login”, then it will be login the application.

Icon description：

Notice: Please click “LoginFree”, directly into the system, without verifying user name and password. And you can get help information without login.

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2.1 User register

User register

Click the button “register” on the login menu, then will jump to the register interface.

Enter the register information, click “register” then will be registered.
Note: 1 please enter the valid E-mail address in order to retrieve your password when you lost it.

2 No account login version, no such function! 
retrieve the password

On the register clicking the button “login” and jump to “Retrieve password” interface.

Input the username, click button “retrieve password”.
If you have entered your name and email address when registering and the username has been occupied, then “retrieve password” information will be sent to the email address.
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2.2 Real-time preview

In the main menu, clicking “real-time preview
Click “Favorites” button, go to “collection management” interface

Select one of the devices on “Live list” enters the video preview interface.

  

Button instruction：

2.3 device management

Click the button” device management” on the main menu and enter “device management” interface.

Icon instruction：

Modify the connection parameter

Click on the icon, select “modify connect parameter”, then into “modify device” dialog box：

A）Click on the icon, return to the device management lists.
B）Click on the icon, save the current configuration.
Modify the name

Click on the icon, select the option “modify the name”, then pops up “modify name” or “modify the catalogue” dialog box.

A）Click “OK” button to save the current configuration.
B）Click “cancel” button to cancel the modifying.

Delete

Click on icon, select “delete’ button to delete the current device directly

Add the catalogue

Click on icon, select “add the catalogue” option, then pops up “add the catalogue” dialog box

A）Click “OK” button, it will be saved the current configuration. Then will be showed in the device management list.
B）Click button “Cancel” to cancel to add the catalogue.

Add the device

Click on the icon to select “add the device” option.

Icon instruction

Add the shot

Please see the operation introduction of “add devices”.

Search the local device

Click on the icon to enter “Device search” dialog box. If there are some devices in local place, you would search out the corresponding device.

Icon instruction

Click on the icon, then pop up the menu as follows:

A）Add a device: add DVR (multi- channel)
B）Add a shot: add a single camera (single channel)
C）Modify the name: modify the name of the device or shot
D）Modify IP: Modify the IP address, subnet mask, gateway information
E）Modify the device password
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2.4 Playback

Click button “playback” option in the main menu, and then select to playback the video.

After select an event type, start time and end time, click the button OK will list out the remote video lists, and then click on the item will be selected to play or download videos.

2.5 Alarm management

Click the option of “alarm management” in the main menu

Icon instruction：

Guard

Click on the icon to select “guard” option, pop up the dialog box as follows:

Select the option those need to alarm and click the button “OK” to save the current settings; Click the button “Cancel” to cancel the current settings.

Unguard

Click on the icon to select the button “unguard”, cancel the current camera setting.

Note

Click on the icon to select “note” option, and then pop up the dialog as follows:

A）SMS notification: set the cell phone number of alarm notification
B）Message push: open/ close the news push setting

In the notification interface, and then into “SMS notification” interface

Icon instruction

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Record

Click on the icon to select “record” option, and then pop up the dialog of “alarm record”

The icons instruction

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2.6 Local playback

Click on “local playback” option in the main menu, and then into the interface as follows

Click on the icon, the local playback video list change to editing states.

Select the video options that you want to delete, and then click the button “delete”; you can delete the selected local video.

2.7 Image view

Click on “images browsing” option

Click on the icon, the local playback video list change to editing states.

Select the image options that you want to delete, and then click on the button delete to delete the selected local images.

2.8 Modify password

Click on” modify password” option in the main menu, and then into the interface as follows:

Click on the icon to save the current modified password.

2.9 Local configuration

Click on “local configuration” option in the main menu, and then into the interface as follows

Function instruction：

Click on the icon to save the current configuration.

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QmEye_PC_Client_

1、Install

Double-click to open QmEye installation file, pop up following the installation wizard(The version number may be different, but not influence use)

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Click “next” until the following interface, click the “install”

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After the installation of software, pop-up window as follows:

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Click “finish”

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2.1 Login

Start the application, the program into the landing interface, as shown in P2-1

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P2-1 Login

  Enter account and password to log in. If the user does not have the account , you can apply for to register.  And local login is permitted.

2.2 Register

Clicks the “register” on the login interface, enter the registration screen, as shown in P2-2.

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P2-2 Register

With * is required, fill in and then click the “register”.

2.3 Password lost

If users have account, but forget the login password.You can through the e-mail to retrieve password. Click “Password lost”, Enter the following interface

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图2-3 Password lost

  Mail QueryL: Check the reserved E-mail information when registering.

  Retrieve Password: System will send an email to the email, according to the prompt to reset the login password

2.4 Main Interface

  After the success of the user login, enter the main interface, as shown in P2-4.

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P2-4 main interface

  Main interface is divided into four parts, including at the top of the navigation bar(P2-5), he left menu bar – device list and function(P2-6), in the middle of the play rect(P2-7), And at the bottom of the play controls(P2-8)

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P2-5 Navigation bar

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P2-6 Device list and function

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P2-7 The play rect

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P2-8 Play controls

  The description of each icon function as the following:

2.5 Control panel

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Picture 2-9 control panel

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Screen locking: Lock the screen, in the lock case is not able to do any operation in current interface apart from unlocking.(PS: It is not permitted, on local login mode.)

Log off: logout the client

Playback: to playback the remote video and local video

Photos: view local images save by capture

Password Correcting: modify the user logon password(PS: It is not permitted, on local login mode.)

Alarm Settings: set the front-end device booted and alarm monitoring types(PS: It is not permitted, on local login mode.)

Device Searching: search all device which in LAN

DeviceAdministration: for operation such as rename, add, delete a device.

2.6 Add the Device

2.6.1 Quick Add

     “Control Panel” ->” Device Searching”, then pop up the device searching interface, as shown in P2-10

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P2-10 search the device

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     Select out a device is searched, and then click “add to the list” filling device login ID and password, as showed in P2-11

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P2-11 add a device to lists

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Parent directory: add the camera to specific catalogue

Scene name: add to the display name of the user to the device lists.

Username: login username of the device

Password: the login password of the device

Channel NO: view what channel number, start from 1. Completed IPC as 1

Streaming: request to a front- end device stream format while live preview, default is sub stream. Fulfill the above information: after finished, click “add” button

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图2-12

2.6.2Add the device manually

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“Control the panel” ->”Device management”, then pop up the device management interface, as shown in figure 2-13

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Picture 2-13 device management

Firstly, select a directory from the device list box, then click “add the cameras” enter the added interface like the following figure:

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Picture 2-14 add cameras

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     Device name: the display name that you add to the user device list, more convenient to people identify (such as living room)

    Device type: lens (the channel of the IPC, DVR\NVR), device (such as DVR\NVR)

    Connection modes: (IP address and port access mode), P2P (cloud- penetration mode)

    Protocol: select the front-end device protocol

Cloud ID: front-end device ID to identify the device, P2P mode exclusive.

Username: the login username of device

Password: device login password

    Channel NO: view what channel number, start from 1. Completed IPC as 1 (if it is the device type, it is the channel number mean: complete 8 if is 8Channel DVR)

    Stream: request to a front- end device stream format while live preview, 0 is main stream,1 is sub stream, default is sub stream.

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2.7 Alarm setting

“Control the panel” ->”alarm configuration”, then pop up the alarm setting interface, as shown in figure 2-15

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Picture 2-15 alarm setting

     Guard: start 4 alarm types monitoring which you tick

      Unguard: cancel all alarm types monitoring

PC Push: after booting and the related equipment alarm is triggered, the server will push the information to the PC client and prompt the user

Add number: add SMS notice number

Delete number: delete SMS notice number

Turn off the alarm: turn off the alarm, which the PC client is no longer to prompt the push information of device trigger alarm

Open the alarm: turn on the alarm, which the Pc client will prompt the push information of device trigger alarm.

View the alarm information: after starting current PC to view all alarms push messages.

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2.8Video playback

2.8.1 Remote video playback

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“Control the panel” ->”video playback”, then pop up the video select operation interface, (as shown in figure 2-16), select “remote video” then into remote video playback interface, as shoun in figure 2-17

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Picture 2-16 video types select

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Picture 2-17 remote video playback

      Select a device and set up the query time then click it to acquire the relevant video information. as shown in figure 2-18

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Picture 2-18 remote video lists

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  Double click a video to play in the video lists (as follows), double click the playing interface can be full screen.

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Picture 2-19 remote video playback

2.8.2 Local video

“Control the panel” ->”video playback” -> “local video”, then pop up the local video interface, (as following:

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    Select the local video date that need to view. Query the related video and double click to play.

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IP Camera

IE Browser User Manual

Preface

Thank you for using our IP camera products. This series of products are all-in-one IP cameras designed for network video surveillance, including box IP camera, infrared box IP camera, dome IP camera, speed dome IP camera, etc. The products adopt high performance and powerful single SOC chip media processor to integrate audio and video capture, compression and transmission. Standard H.264 Baseline and Main Profile coding algorithm ensures clearer and smoother video transmission effect. Built-in Web Server allows users to easily perform real-time monitoring and remote control over front-end cameras via IE browser.

This series of IP cameras is suitable for small and medium-sized enterprises, families, and other environments that require remote network video transmission and monitoring. It is easy to install and operate.

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Statement:

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Readership:

  This manual is suitable for engineers as follow:

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Notes:

The ultimate app for seamless control of your professional-grade security systems.

NOW AVAILABLE

With Lorex Pro, designed to be used with our N88-series recorders, you have the power to connect and manage your security systems with ease, right from the palm of your hand. Whether you’re at home, at the office, or on the go, take control and ensure the safety of your property with just a few taps.

View Lorex Pro Recorder Compatibility

A Refreshed User Interface

Effortlessly navigate through your security settings and customize them to suit your needs. Adjust camera settings, configure motion detection, and set up scheduled recordings, all with a user-friendly interface designed for simplicity.

More Control, Less Hassle

Stay connected to your security systems from anywhere in the world. View live camera feeds, access recorded footage, and receive real-time alerts, all from the convenience of your phone.

LOREX PRO APP USE GUIDE

Read Also : Lorex Desktop Software

AI Motion Detection Support

Lorex Pro adds support for AI Detection Types. This allows the app to filter by type of event and send smart push notifications displaying the type of motion detected.  

Light Mode

Dark Mode

Light and Dark Mode

The Lorex Pro App features light and dark modes to make monitoring easier on your eyes during the day or throughout the night.

Professional Surveillance – Anywhere, Anytime

Live Viewing, Playback & Event Timelines

Motion Notifications, Settings & Zones

Customize Settings, Utilize Features, and adjust PTZ

Save, Share, and Export Videos & Snapshots

Compatible Models

Lorex Pro will be compatible with N881, N882, N883, and N884 series recorders. It is highly encouraged that users with these recorders update to the Lorex Pro app in order to take advantage of the new platform and improved user experience.

Lorex Pro App Compatibility

Getting Started with Lorex Pro

Welcome to the Lorex Pro app. Compatible with our N88-series recorders, Lorex Pro provides our professional users with an improved app experience to make monitoring your business easier than ever.

Lorex Pro Benefits

Home Screen

Live View Functions*

*Camera functions will vary based on camera model.

Live View

This where users can view the live stream of their cameras.

Playback Page

From this page users can navigate through all video events stored on their device’s hard drive.

App Settings

This where users can view the live stream of their cameras.

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Device Settings

Access advanced OSD recorder settings directly from your Lorex Pro app

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Advanced App Features Comparison

All Lorex Apps allow you see live views or watch recorder playback, find events using easy-to-read motion timelines, save snapshot and videos directly to the app for safekeeping, and configure camera/system settings.

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How to Change or Reset Your Recorder’s Password (Compatible with Lorex Pro App)

This article offers guidance on how to change the password of your Lorex recorder for security purposes or reset it in case you have forgotten it.

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Important Note: These instructions are for recorders that receive support through the Lorex Pro App.

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Table of Contents:

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Changing Your Password via the Lorex Pro App

Note: You cannot reset your password with the Lorex Pro App. To reset your password, you must use your recorder. The following instructions explain how to change your recorder’s password from the Lorex Pro App.

1.Tap the ellipses (…) above your desired recorder in the top right corner of the app.

2.Tap Device Settings.

3.Tap  in the top right corner of the Device Settings page.

4.Tap Modify Device Password.

5.Fill in the required fields as follows:

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Changing Your Password via Your Recorder

Note: If you are resetting your password, your “Reset Password” refers to your temporary password that has been sent to you. If you are resetting your password and don’t yet have a temporary password, please read “How to Reset Your NVR or DVR’s Password“.

Note: The reset password is valid until the end of the day.

Note: Passwords for the system must be a minimum of 8 characters, and must include at least 2 of the following character types: lowercase, uppercase, numeric, and special characters.

Welcome to the Lorex Pro App

Welcome to the Lorex Pro app exclusively for our professional grade cameras. Take some time to learn all about the Lorex Pro app and what its functions are.

First you’ll need to set up your new system in the Lorex Pro app. If you haven’t yet set up your new system in your Lorex Pro app, download the app to get started.

For a list of compatible recorders, see the Compatibility Chart for the Lorex Pro App.

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Home Screen

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Live View

This where users can view the live stream of their cameras.

Users have access to streaming controls:

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Live View Functions

Note: Camera functions will differ between models.

Snapshot 

Take a snapshot of the live view. This will be saved to the ‘Snapshots and Recordings’ folder.

Talk 

Use your phone’s microphone to talk through the camera’s speaker, using the 2-way talk feature.

Record Video 

Manually record what’s happening on your camera. This will be saved to the ‘Snapshots and Recordings’ folder.

Pause Stream 

Stop the live view streaming for all active channels.

Playback 

Access the playback timeline for the current device.

Favorite 

Add the selected channel to the ‘Favorites’ folder in settings, for quick and easy access.

Pan-Tilt-Zoom 

Access the PTZ controls and presets on supported cameras.

Siren 

Activate your camera’s siren to deter unwanted visitors or intruders.

Light 

Activate your camera’s deterrence light to deter unwanted visitors or intruders.

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Playback Page

From this page users can navigate through all video events stored on their device’s hard drive.

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Events

View the past 3 days of events of all of your devices from one location.

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App Settings

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Device Settings

Access advanced OSD recorder settings directly from your Lorex Pro app.

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Note

Network traffic charges may be produced during the use of the Mobile Client. For details, refer to the local ISP.

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System Requirement

Android 4.4 or later versions.

Conventions

In the following chapters, we simplify LTS Connect mobile client (Android) as “Mobile Client”, devices such as DVR, NVR, encoder, and network camera as “device”, and devices which support being added to PT Cloud service as “PT Cloud Device”.

Chapter 2 Visitor Mode

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Visitor mode allows you to manage devices on the Mobile Client without registration. When you log in as a visitor, a visitor account will be created for you automatically, and the account will not change on the same phone or tablet.

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Caution

For information security, please use visitor mode cautiously, which is NOT password-protected.

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Note

In visitor mode, you can only manage your devices on a same phone or tablet. To avoid this inconvenience, you can register an account. For details about registering account in visitor mode, see Register an Account in Visitor Mode.

LTS Connect Android User Manual

Read More : LTS Sapphire Password Reset Guide

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Most of the functions supported in a registered account are supported in visitor mode. Tap Visitor Mode on the Home page or the Login page to enter visitor mode.

The followings are the functions supported in visitor mode.

Device Management

Add devices to the Mobile Client and configure device settings. See Add Device for Management

and Configure Your Device for details.

Sharing Device

Tap → Scan QR Code to scan the QR code of another visitor account to share device(s) to the account. For details about sharing device, see Device Sharing.

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Note

To get the QR code of a visitor account, go to More → Account Management.

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Live View and Playback

View live video of the added devices and play back the videos. See Live View and Playback for details.

Access Control

Control door status and check access control events. See Manage Access Control Devices for details.

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Note

Make sure you have added access control devices to the Mobile Client.

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Alarm Configuration

Configure the alarm notifications on Alarm Notification page. See Notification for details.

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Though the visitor mode allows you to manage devices without registration, you can only manage your devices on one phone or tablet. With a registered account, you can manage devices on different phones or tablets.

Steps

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See Register by Email Address and Register by Mobile Phone Number for details.

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Chapter 3 Registration

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You can register an account by your mobile phone number or your email address. With a registered account, you can log in to the Mobile Clients running on different mobile phones or tablets, which provides convenience for managing your devices.

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Note

You can use visitor mode to manage your devices without registration. See Visitor Mode for details.

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You can register an account by your email address.

Steps

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We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.

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You can register an account by your mobile phone number.

Steps

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We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.

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Chapter 4 Device Management

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You need to add devices to the Mobile Client before you can do further remote operations such as live view and playback.

The devices added to the Mobile Client will be displayed in the device list.

In the device list, the video resources are displayed as the thumbnails of their video channel images; the security control resources, doorbells, and access control resources are displayed as device pictures.

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You need to add devices to the Mobile Client first so that subsequent operations such as live view and playback can be available. If you want to receive alarm event information from a device, you should add it by scanning QR code or LTS connect domain.

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Note

For details about managing alarm event information, see Notification.

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The Mobile Client can detect the online devices in the same local area network with your phone or tablet, and you can add the detected online devices to the Mobile Client.

Before You Start

Make sure the devices are connected to the same local area network with the phone or tablet.

Steps

1.On the device list page, tap → Online Device to enter the Online Device page. All detected online devices will be in the list.

2.Select a device for adding.

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Figure 4-1 Online Device

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Note

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3.Optional: Edit the network information.

1)Tap .

2)Change the device IP address to the same LAN as your phone’s by either editing the IP address manually or enabling the device DHCP function.

3)Tap and input the admin password of the device to save the settings.

4.Tap Add.

5.Enter the required information, including device alias, user name and the password.

6.Tap .

7.Optional:  Tap the device name or tap , and then tap Delete Device.

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You can add the device by scanning the device’s QR code. You can also add device(s) by scanning the QR code obtained via the web page of the device.

Steps

1.On the device list page, tap → Scan QR Code to enter the Scan QR Code page.

2.Scan the QR code.

–Scan the QR code by aligning the QR Code with the scanning frame.

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to enable the flashlight if the scanning environment is too dark.

–If there are QR codes in photo album of the phone or tablet, tap to extract QR code from local album.

3.Optional: Perform the following operations if the following situations occur.

–If the system fails to recognize the QR code, tap to add the device manually.

–If the device has been added to another account, you should unbind the device from the account first. See Unbind Device from Its Original Account for details.

–If the device is offline, you should connect a network for the device. For details, see Connect Offline Device to Network for details.

–If the device is not activated, the Activate Device page will pop up (excluding the access control device). You should activate the device. For details, see Set a Password to Activate a Device for details.

–If the PT cloud service is disabled for the device, you should enable the function (excluding the access control device). For details, see Enable PT Cloud Service When Adding Device on Mobile Client for details.

4.Tap Add on the Result page.

5.Enter the device verification code. The device will be added successfully.

Note

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7.Tap Finish.

8.Optional: Tap the device name or tap , and then tap Delete Device.

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You can add the device by fixed IP address or domain name. The streaming speed of devices added by IP/domain is faster than those added by LTS Connect domain.

Before You Start

If you want to add the access control device, activate it before adding. See the user manual of the access control device for details.

Steps

1.Tap and select Manual Adding.

2.Select IP/Domain as the adding type.

3.Enter the required information, such as alias, address, user name, camera No. and device password.

Address

Device IP address or domain name.

Camera No.

The number of the camera(s) under the device can be obtained after the device is successfully added.

4.Tap to add the device.

Note

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Star Live View  Tap Start Live View to view the live view of the device.

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Delete a Device  Tap and then tap Delete to delete the device.

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Remote Controller  Tap and then tap Remote Controller to remotely control the device.

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For devices which support PT Cloud service (a cloud service), you can add them manually by LTS Connect domain.

Before You Start

Make sure the device is powered on.

Steps

1.On the device list page, tap → Manual Adding to enter the Add Device page.

2.Select LTS Connect Domain as the adding type.

3.Enter the device serial No. manually.

Note

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4.Tap to search the device.

Note

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8.Tap Finish.

9.Optional: Tap the device name or tap , and then tap Delete Device.

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When adding a device, if the device is not activated, a window will pop up to ask you to activate the device.

Before You Start

The device to be activated and the phone running the Mobile Client should be on the same LAN.

Steps

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If you forget the password in the future, you might need to reset the device.

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When adding a device to the Mobile Client, if the device is offline, you should connect the device to a network first. The Mobile Client provides the following four methods for connecting offline devices to networks.

Connect to Wired Network

Use this method if a router is available for the device to connect to.

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Note

Make sure the device is powered on.

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Connect to Wireless Network

Use this method if a wireless network is available for the device to connect to. “Device” here excludes wireless doorbell, wireless security control panel, and Mini Trooper (a kind of battery camera).

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Note

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Connect to Network by Wi-Fi Configuration

You can use this method to connect wireless doorbell to the network by using the doorbell to scan the QR code generated by the Mobile Client.

Tap Connect to a Network on the Result page and then follow the instructions on the subsequent pages to connect the device to the network.

Connect to Network by Access Point

In the Mobile Client, Access Point (AP) refers to a networking hardware device (e.g., wireless doorbell or wireless security control panel), which can provide a Wi-Fi network for the phone to connect to.

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Note

Make sure you have turned on WLAN in the phone’s operation system.

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Tap Connect to a Network on the Result page, select Wireless Connection as the connection type, and then follow the instructions on the subsequent pages to complete the connection process.

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PT Cloud service is a cloud service. When adding a device via LTS Connect Domain or scanning QR code, the service should be enabled. You can enable the service via the Mobile Client, the device web page, or LTS Connect Pro client software. This section introduces how to enable the service via the former two methods.

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When adding a device via LTS Connect domain or scanning QR code, if the PT Cloud service is not enabled for the device, the Enable PT Cloud service window will pop up to remind you to enable the service first.

Perform the following task to enable the PT Cloud service in this case.

Steps

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See Add a Device by LTS Connect Domain or Add Device(s) by Scanning Device QR Code for details.

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If the device’s PT Cloud service is not enabled, the following window pops up.

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You can change the device verification code. See Change Device’s Verification Code for details.

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Continue the process for adding the device. See Add a Device by LTS Connect Domain or Add

Device(s) by Scanning Device QR Code for details.

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You can enable PT Cloud service for a device on the device web page.

Steps

Figure 4-2 The Platform Access Page

You can enable DHCP by following the steps below to allow allocating DNS address automatically.

Steps

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When adding a device by scanning QR code or LTS Connect domain, if the result shows that the device has been added to another account, you should unbind it from the account before you can add it to your account.

Before You Start

Make sure the device and the phone running the Mobile Client are in the same local area network.

Steps

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Unbinding the device via local GUI should be supported by the device.

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You can share devices to other users. The recipient can access the devices according to the

permissions you grant them. You can also receive and use the devices shared by other users.

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You can share a specific device to another LTS Connect user via the device’s QR code. You can also select the device permissions granted to the recipient to determine which operations the recipient can do on the device.

Steps

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You can share multiple devices to another LTS Connect user. You can also set the device permissions granted to the recipient to determine which operations the recipient can do on the device.

Steps

Option 1  Tap → Share Device → Share Device.

Option 2  1.  Enter the Live View page.

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Note

For details about how to enter the Live View page, see Start and Stop Live View.

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2.Select a live view window and than tap .

3.Tap Share.

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Option 3  For security control panel, tap the device on device list page to enter the device details page and then tap .

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The recipient can go to More → Account Management  → My QR Code on his/her Mobile Client to get the QR code of his/her account.

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For devices linked with multiple cameras, you can select camera(s) for sharing.

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You can add the frequently-used camera(s) to the favorites so that you can access them conveniently.

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On the device list page, you can add the frequently-used camera(s) to the favorites so that you can access them conveniently.

Steps

1.On the home page, tap .

2.Tap Add to Favorites.

3.Select devices and cameras on the Select Camera page.

4.Tap OK.

5.Create a name for the Favorites and then tap OK.

Note

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The added Favorites will be displayed on the device list page.

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On the live view page, you can add frequently-used cameras to Favorites so that you can access them conveniently

Steps

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For details about how to enter the Live View page, see Start and Stop Live View

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2.Tap and tap Add to Favorites.

3.Add cameras to favorites.

–Create a new favorites in the pop-up window and tap OK.

1.Add to existing favorites.Tap Add to Existing Favorites in the pop-up window.

2.Select a Favorites folder in the list.

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Note

The favorites name should be no more than 32 characters.

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You can delete cameras in the favorites.

Steps

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On the Settings page of a device, you can view and edit the device’s basic information, delete the device, upgrade device firmware, and configure other functions such as video and image encryption and changing device verification code.

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Note

The available functions on the Settings page vary with different device types and device models.

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The device verification code is used for verifying user identity, as well as encrypting a device’s videos (including live videos and recorded video files) and captured pictures. You can change the device verification code for the network camera and Mini Trooper (a kind of camera powered by battery).

Steps

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Note

For details about how to encrypt a device’s videos and captured pictures, see Set Video and Image Encryption.

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Note

If you have enabled the Video and Image Encryption function, new pictures and videos will be encrypted by the new verification code. However, the earlier encrypted pictures and videos still use the old verification code.

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For security reasons, you can set the video and image encryption function to encrypt the videos or the pictures.

Steps

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Note

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The default device verification code is usually on the device label. If no verification code found, enter the device verification code you created when enabling PT Cloud service. For details about enabling PT Cloud service, see Enable PT Cloud service for Device.

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For a device added via LTS Connect Domain or Scaning QR code, if DDNS is enabled, the device’s streams will be accessed via IP address in priority. In this case, you can remotely configure device and the speed of streaming will be faster than that of streaming via PT Cloud service.

Steps

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The entered port number should be from 1 to 65535.

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User Name

Enter the device user name.

Password

Enter the device password.

4.Tap .

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You can upgrade the firmware of a device to its latest version. If the latest version is detected, a red dot will appear on the Device Version field of the Settings page of the device.

Steps

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You can also enable the Mobile Client to automatically download the upgrade file in Wi-Fi networks once a new device version is detected.

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You can select a recorded audio file and set it as the custom audio prompt for the alarms sent

from the channels linked to specific models of DVR.

Steps

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Note

The device should support this function.

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1.On the device list, tap to enter the Settings page of the device.

2.Tap Custom Audio to enter the Select Channel page.

3.Select channel(s), and then tap Next Step. The available audio file(s) will appear.

4.Optional: Tap the Play icon to play the audio file.

5.Select an audio file, and then tap OK.

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For a device added via IP/Domain, you can use the Mobile Client as the device’s remote controller.

Steps

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Note

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1.On the device list page, tap  → Settings to enter the Settings page of the device.

2.Tap and tap Remote Controller to enter the following page.

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Figure 4-3 Remote Controller Page

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After adding a device, you can set the parameters of the device, including basic information, time settings, recording schedule, etc.

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View and Edit Basic Information

You can view and edit the basic information of a device.

Steps

1.On the device list page, tap  to enter the Settings page of the device.

2.Enter the Remote Configuration page.

–For a device added via IP/Domain, tap → Remote Configuration.

Note

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For details about adding device via IP/Domain, see Add a Device by IP/Domain.

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Note

You should have configured DDNS for the device first. See Set DDNS.

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3.Tap Basic Information to enter the Basic Information page.

4.Tap to enter the Edit Device page.

5.Edit the basic information of the device.

6.Tap to save the settings.

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Set Recording Schedule

You can set a recording schedule for a channel of a specific device.

Steps

1.Enter the Settings page.

–On the device list page, if the page is in list mode, swipe the device name to the left and tap

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–On the device list page, if the page is in thumbnail mode, tap the device name or tap .

–On the Live View page, tap and then tap Settings.

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Note

For details about how to enter the Live View page, see Start and Stop Live View.

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2.Enter the Remote Configuration page.

–For a device added via IP/Domain, tap → Remote Configuration.

Note

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For details about adding device via IP/Domain, see Add a Device by IP/Domain.

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Note

You should have configured DDNS for the device first. See Set DDNS.

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You can also set the recording type to detailed event type, which should be supported by the device. For details, refer to the user manual of the device.

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Note

Up to 8 time periods can be configured for each day. And the time periods cannot be overlapped with each other.

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Figure 4-4 Setting Multiple Time Periods in a Day

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8.Tap to save the settings.

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Configure Time Settings

You can select the time zone and set the time synchronization mode to Manual or NTP mode for the added device.

Steps

1.Enter the Settings page of the device.

–On the device list page, if the page is in list mode, swipe the device name to the left and tap

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–On the device list page, if the page is in thumbnail mode, tap the device name or tap .

–On the Live View page, tap and then tap Settings.

Note

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For details about how to enter the Live View page, see Start and Stop Live View.

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2.Enter the Remote Configuration page.

–For a device added via IP/Domain, tap → Remote Configuration.

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For details about adding devices via IP/Domain, see Add a Device by IP/Domain.

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Note

You should have configured DDNS for the device first. See Set DDNS.

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Note

For details about setting the NTP server details, refer to the user manual of the device.

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6.Tap to save the settings.

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Change Device Password

You can change the password of a device via the Mobile Client.

Steps

1.Enter the Settings page of the device.

–On the device list page, if the page is in list mode, swipe the device’s name to the left and tap

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–On the device list page, if the page is in thumbnail mode, tap the device’s name or tap .

–On the Live View page, tap and then tap Settings.

Note

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For details about how to enter the Live View page, see Start and Stop Live View.

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2.Enter the Remote Configuration page.

–For a device added via IP/Domain, tap → Remote Configuration.

Note

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For details about adding device via IP/Domain, see Add a Device by IP/Domain.

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Note

You should have configured DDNS for the device first. See Set DDNS.

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Caution

The password strength of the device can be automatically checked. We highly recommend you change the password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.

Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.

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6.Confirm the password.

7.Tap to save the changes.

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Configure Normal Event

You can enable a device’s normal event such as motion detection, video tampering alarm, video loss alarm, for the channels of the device.

Steps

1.On the device list page, tap  to enter the Settings page of the device.

2.Enter the Remote Configuration page.

–For a device added via IP/Domain, tap → Remote Configuration.

Note

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For details about adding device via IP/Domain, see Add a Device by IP/Domain

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Note

You should have configured DDNS for the device first. See Set DDNS.

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Configure Smart Event

You can enable the smart event for the channels of a device, including audio exception detection,

face detection, and intrusion detection, etc.

Steps

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Note

The supported event types of smart event vary according to different devices.

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1.On the device list page, tap  to enter the Settings page of the device.

2.Enter the Remote Configuration page.

–For a device added via IP/Domain, tap → Remote Configuration.

Note

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For details about adding device via IP/Domain, see Add a Device by IP/Domain.

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Note

You should have configured DDNS for the device first. See Set DDNS for details.

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Enable Temperature Measurement

You can enable the temperature measurement function for the thermal camera on the Mobile Client.

Steps

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Note

This function is only available to the thermal camera.

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1.On the device list page, tap  to enter the Settings page of the device.

2.Enter the Remote Configuration page.

–For a device added via IP/Domain, tap → Remote Configuration.

Note

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For details about adding device via IP/Domain, see Add a Device by IP/Domain.

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Note

You should have configured DDNS for the device first. See Set DDNS.

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Chapter 5 Video & Cloud Storage

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With the Mobile Client, you can remotely view live videos of the added encoding devices (e.g., cameras, NVRs, and DVRs) and play back their video footage. If cloud storage is activated on the video devices, you can browse, search, play back, and download the video footage on cloud.

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You can view live video of the devices’ connected cameras. And some basic operations are supported during live view, including picture capturing, manual recording, PTZ control, etc.

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Live view shows you the live video getting from cameras. Perform the following task to start and stop live view.

Steps

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Switch Camera  Swipe the live view page to the left or right to switch camera and view its live video.

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Reselect Device for Live View

1.Tap to go back to the device list.

2.Reselect cameras and then tap OK.

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Note

You can select up to 256 cameras.

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Switch to Playback  Tap → Playback to switch to playback.

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Note

For details about playback, see Playback.

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1)Press and hold a window under live view.

2)Drag the window upwards to the appearing at the top of the page.

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You can adjust window division in different scenarios.

Tap , , , or to set the window division mode to 1-window, 4-window, 9- window, 12-window, or 16-window respectively.

If the added camera number is more than the window division number, you can swipe left or right to see the rest.

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Digital zoom adopts encoding technology to enlarge the image which will result in image quality damage. You can zoom in or zoom out the live video image as desired.

Tap   to zoom in or zoom out the image.

Or spread two fingers apart to zoom in, and pinch them together to zoom out.

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PTZ is an abbreviation for “Pan, Tilt, and Zoom”. With the PTZ Control functionality provided by the Mobile Client, you can make the cameras pan and tilt to the required positions, and zoom in or out the live video images. For some network cameras, you can also enable auto-tracking to make the camera pan, tilt, and zoom to track the detected moving objects.

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Note

PTZ control should be supported by the camera.

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Pan and Tilt a Camera

The Mobile Client allows you to pan and tilt a camera’s view.

Steps

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For details about how to start live view, see Start and Stop Live View.

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2.Select a live view window on the Live View page.

3.Tap to open the PTZ Control panel.

Figure 5-1 PTZ Conrol Panel

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Set a Preset

A preset is a predefined image position which contains configuration parameters for pan, tilt, zoom, focus and other parameters. You can also set a virtual preset after enabling digital zoom. After you set a preset, you can call the preset and then the camera will move to the programmed position.

Steps

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See Pan and Tilt a Camera for details.

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Figure 5-2 Set a Preset

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The preset No. should be between 1 and 256.

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Adjust PTZ Speed

You can adjust the PTZ speed.

Steps

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Other Functions

The PTZ Control panels provide other functions such as PTZ speed adjustment, auto-scan, focus control, iris control, and auto-tracking.

Tap More on the PTZ Control panel to view the functions.

.Table 5-1 Other Functions

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5.1.5..Start Two-Way Audio

Two-way audio function enables the voice talk between the Mobile Client and devices. You can get and play not only the live video but also the real-time audio from the devices, and the devices can also get and play the real-time audio from the Mobile Client.

Steps

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Note

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