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Table of Contents

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Introduction to Axis Cameras

Axis Communications is a leading manufacturer in the network camera industry, known for its innovative and high-quality surveillance solutions. Axis cameras are widely used in various applications, including commercial security, public safety, and private surveillance. Their advanced technology, reliability, and versatility make them a popular choice for both professional and personal use.

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Choosing the Right Axis Camera

Selecting the appropriate Axis camera for your needs involves considering several factors:

Popular Axis Camera Models:

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Unboxing Your Axis Camera

When you receive your Axis camera, carefully unbox it and ensure all components are present. Typically, the package includes:

Check for any physical damage and verify that all parts are included as per the manufacturer’s list.

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Preparing for Installation

Before starting the installation, gather the necessary tools and plan the setup:

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Physical Installation of Axis Camera

Follow these steps to mount your Axis camera:

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Network Configuration

Configuring the network settings is crucial for accessing and controlling your Axis camera:

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Accessing the Camera Interface

To access the Axis camera interface:

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Firmware Update

Keeping your camera’s firmware up to date ensures optimal performance and security:

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Basic Camera Settings

Adjust the fundamental settings to optimize camera performance:

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Advanced Camera Settings

Explore the advanced settings to enhance your surveillance capabilities:

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Setting Up Remote Access

Remote access allows you to monitor your camera from anywhere:

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Integration with Other Systems

Axis cameras can be integrated with various systems for enhanced functionality:

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User Management

Manage user access and permissions to ensure secure operation:

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Recording and Storage Options

Choose the best storage solution for your recordings:

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Monitoring and Playback

Efficiently monitor live feeds and playback recorded footage:

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Troubleshooting Common Issues

Address common problems to ensure continuous surveillance:

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Security Best Practices

Implement security measures to protect your camera system:

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Maintenance and Care

Regular maintenance ensures the longevity of your camera:

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Frequently Asked Questions

How do I reset my Axis camera to factory settings?

What is PoE and how does it work with Axis cameras?

Can I use third-party software with Axis cameras?

How do I access my Axis camera remotely?

What should I do if my camera’s image quality is poor?

Are Axis cameras suitable for outdoor use?

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Conclusion

Axis cameras provide robust and versatile surveillance solutions for various applications. By following this detailed setup and user guide, you can ensure seamless installation, optimal performance, and enhanced security for your premises. Remember to regularly update your camera’s firmware and follow best practices for maintenance and security to get the most out of your Axis camera system.

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I’ve wanted to make this list for a while, and hopefully it will help answer some simple questions or guide newcomers on their IP video quest. Feel free to add, change, or refine this!

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Most Popular Camera Manufactures (on this forum):

ACTi (http://www.acti.com) – Midrange camera – good price – free software.

Avtech (http://www.avtech.com.tw) – Has good ‘push’ support for events to mobile devices.

Avigilon (http://www.avigilon.com) – Similar to Axis cost – must buy through dealer – good software/support.

Axis (http://www.axis.com) – Popular choice – higher end cameras get expensive – easy to find online for sale – free + paid software options.

Dahua (http://www.dahuasecurity.com‎) – Re-branded as Q-See – low price – difficult to find updates/support.

Geovision (http://www.geovision.com.tw‎) – Midrange – have some LPR cameras.

Grandstream (http://www.grandstream.com) – Low cost – have some unique features.

Hikvision (http://www.hikvision.com‎) – Becoming more popular – re-branded as Lorex/Swann systems from Costco.

IQinVision (http://www.iqeye.com) Midrange pricing.

Mobotix (http://www.mobotix.com) – Cameras made in Germany – reliable but expensive – no moving parts to fail in their cameras.

Vivotek (http://www.vivotek.com) – Midrange pricing.

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Other Camera Manufactures:

Arecont (http://www.arecontvision.com/‎)

Brickcom (http://www.brickcom.com/)

Bosch (http://www.boschsecurity.us/en-us/ProductInformation/Cameras/NetworkCameras/)

Canon (http://www.usa.canon.com/cusa/professional/products/security_video_solutions/network_cameras)

GE (Unknown Website Address)

Honeywell (http://www.honeywellvideo.com/products/cameras/ip/index.html)

JVC (http://pro.jvc.com/prof/attributes/category.jsp?productId=PRO5.2)

Panasonic (http://www.panasonic.com/business/psna/products-surveillance-monitoring/index.aspx)

Pelco (http://www.pelco.com/sites/global/en/home.page)

Samsung (https://www.samsung-security.com/)

Sony (http://pro.sony.com/bbsc/ssr/mkt-security/)

Toshiba (http://www.toshibasecurity.com/)

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IR Illuminators:

Raytec (http://www.rayteccctv.com/)

Axton (http://www.axtontech.com/)

Iluminar (http://www.iluminarinc.com/)

+Other Generic Brands

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Accessories:

PoE Switch (Unmanaged, or Managed which allows remote powering on/off of specific ports) (TRENDnet, Netgear, D-Link, Cisco, Axis, etc.)

Ethernet Cable (Regular/Burial Grade)

Lenses (C/CS/S/D Mounts)

IR Illuminators (Discussed Above)

Enclosures (Pelco, Videolarm, Axis, Generic Brand, etc.)

PIR Sensor (Optex, Bosch, etc)

UPS Battery Backup System

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Popular Places To Buy:

[Redacted – do a search on the forum for general ideas ]

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Video Recording Software:

ACTi VMS (Free) – Only supports ACTi Cameras.

Avigilon (Per channel: Core ~$100, Standard ~$200, Enterprise ~$350) – Purchase through authorized dealers.

Axis Camera Companion (Free) – Only supports certain (newer) Axis Cameras. 16 cameras max.

Axis Camera Station (~$90/license)

Axxon Next (Free for 16 channels) (http://www.axxonsoft.com/products/axxon_next/)

BlueIris ($29.95 – $49.95) (http://blueirissoftware.com/) – Supports a large variety of network cameras.

exacqVision ($50 – $150/license + $25 yearly for optional updates)

Genetec (Expensive)

Geovision (Free)

Luxriot ($99 – $1000+)

Milestone XProtect (Free – $1000+)

Mobotix Control Center (Free) – Supports other cameras for viewing. May be able to record with MXServer.

OnSSI (Unknown)

Vitamin D (Free/$49/$199) (http://www.vitamindinc.com/index.php) – PC + Mac Compatible

Zoneminder (Free) – Open source Linux software.

…Etc, Most Manufactures Provide Their Own Software.

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Network Video Recorders (NVR’s)/NAS Stations:

Synology (1 License Included – ~$50 /per additional license)

Dahua

QNAP

Luxriot

NUUO

Hikvision

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iPhone Viewing Apps:

Netcam Viewer (Free/$5.99) (http://bit.ly/18UfXMs)

Live Cams Pro ($1.99) (http://bit.ly/19RAleQ)

QCamPro ($7.99) (http://bit.ly/14iCWxR)

Official Mobotix (Free) (http://bit.ly/15XNtmo)

IP Cam Viewer Pro ($3.99) (http://bit.ly/10QAwYn)

Dahua iDMSS Lite (Free) (http://bit.ly/110ZjmV)

Dahua iDMSS Plus ($4.99) (http://bit.ly/12FyWpw)

+Specific Manufacturer’s Apps (Q-See, Hikvision, etc) (Search Manually) – Typically better integrated then 3rd party apps.

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Android Viewing Apps:

IP Cam Viewer Pro ($3.99) (http://bit.ly/TG6OyB)

Dahua gDMSS Lite (Free) (http://bit.ly/12zjvAs)

Dahua gDMSS Plus ($5.00) (http://bit.ly/12FzfAA)

+Specific Manufacturer’s Apps (Q-See, Hikvision, etc) (Search Manually) – Typically better integrated then 3rd party apps.

The Ultimate IP Camera Guide v3.

Review Sites/Sample Videos:

Network Camera Critic (http://www.networkcameracritic.com/)

Mateusz CCTVnerd (http://www.youtube.com/user/mateuszfen)

Megapixel Cameras – Images and Demos (viewtopic.php?f=19&t=11322)

Plazor (http://www.plazor.com)

Axis YouTube Channel (http://www.youtube.com/user/AxisCommunications)

Avigilon YouTube Channel (http://www.youtube.com/user/Avigilon)

MXInstaller (http://www.mxinstaller.com/)

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Companies That Rebrand/Resell:

Swann (Rebrands Hikvision Equipment)

Lorex (Rebrands Hikvision Equipment)

Q-See (Rebrands Dahua Equipment)

Toshiba (Appears To Rebrand Vivotek)

Cisco (Sometimes Rebrands Pelco)

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Other Helpful Links:

CCTV Lens Calculator (http://www.jvsg.com/online/#)

Identification And Recognition Guide (http://www.axis.com/academy/identification/index.htm) – Make sure you have the correct resolution for your application.

Security Today – IP Cameras (http://security-today.com/directory/list/ip-video.aspx)

CCTV Frame Rates Comparison (

) – Recordings don’t necessarily have to be 30fps for desired results.

IP Video 101 Training (http://ipvm.com/report/ip_video_training_course_101)

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Live Demo Cameras:

Mobotix Cameras (http://www.mobotix.ro/live-ro-p-3.html) or (http://comsurv.com/live-video-cameras/)

Axis Cameras (http://www.axis.com/camerademo/) or (http://ipcameralive.com/)

Mixture (http://camelive.info)

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Terminology:

CBR: “Constant bit rate [encoding] means that the rate at which a codec’s output data should be consumed is constant.” (i.e. the amount of data flowing from camera to user/nvr is always constant – even during movement or lack thereof. [See also VBR])

DSD: (http://www.dsdcctv.com/)

DVR: “a consumer electronics device or application software that records video in a digital format to a disk drive, USB flash drive, SD memory card or other local or networked mass storage device.”

Edge Recording: “The concept of taking audio/video from a camera, and storing it at the edge of the Ethernet network instead of transporting it across the network to a centralized recording facility such as a Network Video Recorder.” (Most cameras have this ability now.)

IR/IR Illuminator: LED’s (often a separate device) which provide illumination for cameras in near to total darkness. The light produced cannot be seen by the human eye. The camera must be sensitive to IR for this to be useful (some cameras have ‘fixed’ IR cut filters). ‘White light’ illuminators are also available. These produce light visible to the human eye and to a camera with or without an IR cut filter.

LPR/ANPR/AVI/CPR/LAPI: “A mass surveillance method that uses optical character recognition on images to read vehicle registration plates.”

NAS: Basically a box filled with hard drives for storage of data. Some cameras have the ability to record directly to these networked boxes without the need for an always on or dedicated computer.

NVR: “A software program that records video in a digital format to a disk drive, USB flash drive, SD memory card or other mass storage device.”

ONVIF: “Open Network Video Interface Forum (ONVIF) is a global and open industry forum with the goal to facilitate the development and use of a global open standard for the interface of physical IP-based security products.”

PIR: Passive Infrared “is an electronic sensor that measures infrared (IR) light radiating from objects in its field of view. They are most often used in PIR-based motion detectors.”

PoE: “A system to safely pass electrical power, along with data, on Ethernet cabling.”

UPS: “uninterruptible power supply…is an electrical apparatus that provides emergency power to a load when the input power source, typically mains power, fails.”

VBR: “Variable bit rate files vary the amount of output data per time segment.” (i.e. Less data during still scenes, more data during high movement periods.)

WDR: “‘Wide dynamic range’ describes an attribute of an imaging system which can capture greater scene details from shadows to highlights than normal.”

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Commonly Asked Questions:

Q: “Which brand or manufacturer should I buy?”

A: Each brand has its strengths and weakness, whether it be price, size, low light capabilities, resolution, frame rate, support, software, compatibility, etc. There really isn’t one magical brand or camera. Each security scenario is different and requires a unique solution.

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Q: “Where can I buy an IP HD PTZ Outdoor Camera for $200?”

A: Probably not going to happen. PTZ cameras are expensive because of all the motors, belts, gears, and such. Perhaps instead consider using several fixed multi-megapixel HD cameras instead for coverage.

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Q: “How do I embed/add video from a camera to a website?”

A: See: http://www.networkcameracritic.com/?p=1290 or http://bit.ly/10rC8WV

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Q: “How do I view my cameras on my TV/Monitor?

A: Consider using an Android powered HDMI dongle. These mini computers are powerful and compact enough to be attached to a TV or monitor for camera viewing using an Android app. Also see: http://www.networkcameracritic.com/?p=1049

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Q: “Should I buy a Foscam?”

A: These cameras are not typically discussed here because of their poor reliability and feature set. They are often cloned and copied making firmware updates and support hard to come by. So in short, probably not. However if you are just starting with IP cameras, many members have since upgraded from these over time to bigger and better.

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Q: “How do I view my camera(s) from the internet?”

A: You need to setup your router for port forwarding. Here are several guides to assist you. See: http://www.networkcameracritic.com/?p=124 or http://bit.ly/184DTvf

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Q: “What shutter speed should I use during low light/night?”

A: “Typically 1/30 of a second is as low as you would want to have it set. Any longer and moving objects will be blurry making the footage less then useful.

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Q: “Should I use a wireless camera for my application?”

A: Wifi signals, especially at long distances, can drop or become unreliable. They also become targets of hacking “resulting in free access to your personal cameras (EXTREMLY DANGEROUS) or blocked cameras, ones that will not record anything.” It is best to use a hardwired connection via cable for installations. PoE installation can supply signal and power over one cable for easy installation. If a cable is not an option consider using a dedicated wifi access point, like the type made by Ubiquiti Networks.

Technical Guide to IP Cameras– Overview, Types, Applications

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An IP camera (Internet Protocol Camera) is a type of security camera that receives video data and sends video footage via an IP network. It is also known as network camera or IP security camera, often used as remote monitoring and management tools in many sectors and environments to protect the property or monitor home, business, or public security. Connected with other devices such as network video recorders and displays via a network, IP cameras allow you to monitor specific areas from any remote location, bringing much convenience to our daily lives.

How Does An IP Camera Work?

IP cameras work the same way as digital cameras to capture high-quality images. What sets them apart is the capability of IP cameras to compress those files and automatically transmit them to a network video recorder (NVR) via a network. Usually, IP cameras are connected to the network via ethernet cable with a broadband modem or router, or wirelessly via a Wi-Fi router.

In a building that has already been equipped with a network, all you have to do is to connect the IP surveillance cameras and other devices into your network system, just the same way that you would do when you connect your laptop or cell phone to your Wi-Fi.

After everything is well connected, the cameras can start working, capturing and sending video footage to the network video recorder.

Four Common Types of IP Camera

There are various video surveillance solutions, in which many different types of security cameras are adopted. Among those surveillance cameras, there are four most commonly used ones, dome cameras, bullet cameras, and turret cameras. Knowing more about the differences among dome vs bullet vs turret vs fisheye cameras will help you find out the one that fits you most.

Four Important Specifications of IP Cameras

When looking for a security camera, not only should you decide on the type of it, but also you need to notice that the specifications can make a huge difference. There are four of the most essential specifications.

Resolution

The resolution of IP cameras is the total number of pixels that make up an image, which is usually measured by the width and height of the image. The most common resolutions of security cameras are 720p, 1080p, 5MP, 4K and 8MP. Usually, higher resolutions mean that there are more pixels per inch (PPI), resulting in a high-quality, crisp image.

Field of View

The lens of an IP camera allows you to frame an area that you want to spot. Different lens systems come with different fields of view, which determines how wide an area you can see. A wider field of view will allow the camera to spot a larger area. Typically, for a large parking lot and a small room, you will need lenses with different viewing angles.

Focal Length

The focal length of a lens, which is measured in “mm”, determines the angle of view and how far the camera can see. There are two types of lens, fixed lens and varifocal lens. The most common fixed focal length is 3.6mm, which leads to a 90° view angle and a distance of 20 feet. There is also 8mm lens with a 40° view angle and identification distance of 40 feet. For varifocal lenses, the most common ones are 2.8-12mm lenses.

At 2.8mm you get around 100° view angle, with only around 10-feet identification distance. At 12mm you will achieve around a 30° angle of view and identification at around 50 feet. The wider the focal length, the further away it can focus and the narrower the field of view.

Low Light Sensitivity

Low-light sensitivity, usually measured in Lux(lx), refers to the ability of a camera to provide high-quality images even in low-light conditions by presenting details and reducing noise in the output images. There are few factors contributing to the low light performance of a camera, including pixel size, signal-to-noise ratio, lens aperture, etc. A lower Lux has the ability to present high-quality images in darker areas. For example, cameras with 100-1,000lx are applied to record under work-space light, while cameras with 0.0001lx are usually adopted for moonless nights or overcast nights.

Most Popular IP Camera Applications

Home Use

For those looking for tools to get close with their families, monitor family security or protect family property, IP cameras are always a go-for item. Many homeowners equip their families with a video surveillance system to make themselves and their families feel safer.

The IP cameras installed in home security systems have been used to serve a number of purposes. For example, they can be installed near the front door to capture the image of each one who steps into or sneaks around the house, or installed in the backyard to catch a view of their families’ happy moments, or installed inside the room, to make sure their baby is being well taken care of, etc.

Business Use

Commercial security cameras are often used in business buildings, supermarkets, shops, restaurants, etc. For business owners, security cameras can not only protect their property to ensure normal operations and prevent criminal acts with real-time monitoring, but also can keep them connected with daily operations and employee safety.

Outdoor perimeter security can also be maintained with video surveillance solutions to monitor the surroundings. Compared to traditional systems, commercial IP video surveillance systems offer greater reliability and security with built-in encryption, data compression, network connection, and cybersecurity measures.

Public Safety

Surveillance cameras play an important role in managing public rules, protecting public safety and property. It’s not difficult to find that there are plenty of monitoring cameras along the traffic roads, parking lots and around the governments or hospitals. Moreover, there are lots of public areas deployed with security cameras, including schools, parks, communities, neighborhoods, etc.

Conclusion

IP cameras have become a dispensable part of home, business or public surveillance systems. With the proper video management software, the video recorded by IP cameras can be viewed from anywhere worldwide via the network, whether using a laptop or a mobile phone. In many cases, IP cameras can also be controlled remotely, adding much convenience to our lives.

There are various types of security cameras that are designed for specific applications, and that’s why you need to take several factors into consideration when purchasing IP cameras for your security system. Before the next step, it would be better to figure out your budget and your requirements first.

Guide to Understanding IP Cameras

Welcome to a venture into the captivating digital world of Internet Protocol (IP) cameras. Whether you’re considering investing in this game-changing technology or you’re simply eager to boost your tech acumen, we’ve got your covered. Untangling complex technical jargon and translating it into simple language, this blog post will chart your course through the depths of understanding IP cameras.

What is an IP Camera?

An IP camera , also known as a network camera, is a digital video tool that sends and receives data via the internet. Unlike its analogue predecessor, the CCTV (Closed Circuit TV), it offers the functionality to view live or recorded footage from anywhere, anytime using a web-based platform or mobile application. Think of IP camera as the digital evolution.

Advantages of the IP Camera

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Understanding IP Camera Operation

Let’s dive deeper into how these fantastic little devices work.

Capturing Images

The essence of an IP security camera is in its lens, sensor, and processor. The lens focuses on the light emanating from the surroundings, which then hits a digital sensor. This sensor transforms the received light into an electronic signal that the processor can turn into a digital video stream.

Sending Images

The key difference between an IP camera and previous systems lies in its ingenious use of the Internet Protocol. Instead of sending unprocessed data to a recorder, IP cameras encode and process the signal on the device before transmitting it to be stored or viewed over the network. This reduces the workload for the recorder, enhancing the system’s efficiency.

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Most Popular Types of IP Cameras

Not all IP cameras are created equal, of course. Different styles suit different needs. Here’s a quick classification of the most commonly used types:

Bullet Cameras

These are named for their cylindrical shape, resembling a bullet. Bullet cameras are great for monitoring both wide focused areas such as entrances or small rooms.

Dome Cameras

Identified by their dome shape, these cameras provide a wider viewing angle ideal for bigger spaces like living rooms or stores.  Some come with adjustable lenses to hone in on important areas.

PTZ Cameras

PTZ stands for Pan-Tilt-Zoom. A PTZ IP camera provides the functionality to remotely control the movement and zoom of the camera, making it perfect for large, open spaces.

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IP Camera Installation: Tips and Tricks

Installing an IP camera isn’t rocket science. Here are some friendly tips to ensure you obtain the best surveillance results:

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Securing Your IP Camera

In an increasingly digital world, security is paramount. Here are a few guidelines to secure your IP camera system:

Change the Default Password

On purchase, devices often come with generic login credentials. It’s essential to change these immediately to a unique and complex password.

Regular Firmware Updates

Stay up-to-date with the latest firmware version provided by the manufacturer. This ensures your device is protected from any known loopholes.

Effective Network Security

Ensure your home or business network security is robust. Use established security measures such as firewalls and secure Wi-Fi protocols.

The captivating world of IP cameras offers the potential for superior surveillance solutions. The charm of hands-on control combined with the convenience of remote access can revolutionize how we approach security. Yet, it is crucial to remember that with great power comes great responsibility. In this digital age, securing our devices should always be a priority. Embrace the technology but don’t forget to keep it secure. Welcome to the future of surveillance.

About this Document

Safety Instruction

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●Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.

●In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region.

●Firmly connect the plug to the power socket. Do not connect several devices to one power adapter. Power off the device before connecting and disconnecting accessories and peripherals.

●Shock hazard! Disconnect all power sources before maintenance.

●The equipment must be connected to an earthed mains socket-outlet.

●The socket-outlet shall be installed near the device and shall be easily accessible.

●For the device with the sign  indicating hazardous live, the external wiring connected to the terminals requires installation by an instructed person.

●Never place the device in an unstable location. The device may fall, causing serious personal injury or death.

●Input voltage should meet the SELV (Safety Extra Low Voltage) and the LPS (Limited Power Source) according to the IEC62368.

●High touch current! Connect to earth before connecting to the power supply.

●If smoke, odor or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center.

●Use the device in conjunction with an UPS, and use factory recommended HDD if possible.

●This equipment is not suitable for use in locations where children are likely to be present.

●CAUTION: Risk of explosion if the battery is replaced by an incorrect type.

●Do not ingest battery. Chemical Burn Hazard!

●This product contains a coin/button cell battery. If the coin/button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death.

●Improper replacement of the battery with an incorrect type may defeat a safeguard (for example, in the case of some lithium battery types).

●Do not dispose of the battery into fire or a hot oven, or mechanically crush or cut the battery, which may result in an explosion.

●Do not leave the battery in an extremely high temperature surrounding environment, which may result in an explosion or the leakage of flammable liquid or gas.

●Do not subject the battery to extremely low air pressure, which may result in an explosion or the leakage of flammable liquid or gas.

●Dispose of used batteries according to the instructions.

●Keep body parts away from fan blades and motors. Disconnect the power source during servicing.

●Keep body parts away from motors. Disconnect the power source during servicing.

●Use only power supplies same with the original model, or LPS power supplies with the same voltage and electric current.

Preventive and Cautionary Tips

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Before connecting and operating your device, please be advised of the following tips:

●The device is designed for indoor use only. Install it in a well-ventilated, dust-free environment without liquids.

●Ensure recorder is properly secured to a rack or shelf. Major shocks or jolts to the recorder as a result of dropping it may cause damage to the sensitive electronics within the recorder.

●The device shall not be exposed to water dripping or splashing, and no objects filled with liquids, such as vases, shall be placed on the device.

●No naked flame sources, such as lighted candles, should be placed on the device.

●The ventilation should not be impeded by covering the ventilation openings with items, such as newspapers, table-cloths, curtains. The openings shall never be blocked by placing the device on a bed, sofa, rug, or other similar surface.

●For certain models, ensure correct wiring of the terminals for connection to an AC mains supply.

●For certain models, the equipment has been designed, when required, modified for connection to an IT power distribution system.

● identifies the battery holder itself and identifies the positioning of the cell(s) inside the battery holder.

● + identifies the positive terminal(s) of the device which is used with, or generates direct current, and – identifies the negative terminal(s) of the device which is used with, or generates direct current.

●If the device has been powered off or placed for a long time, its coin/button cell battery may run out power.

●When the coin/button cell battery runs out power, the system time would be incorrect, please contact the after-sales service to replace the battery.

●Keep a minimum 200 mm (7.87 inch) distance around the equipment for sufficient ventilation.

●For certain models, ensure correct wiring of the terminals for connection to an AC mains supply.

●Do not touch the sharp edges or corners.

●When the device is running above 45 °C (113 °F), or its HDD temperature in S.M.A.R.T. exceeds the stated value, please ensure the device is running in a cool environment, or replace HDD(s) to make the HDD temperature in S.M.A.R.T. below the stated value.

●Provide a surge suppressor at the inlet opening of the device under special conditions such as the mountain top, iron tower, and forest.

●Do not touch the bare components (such as the metal contacts of the inlets) and wait for at least 5 minutes, since electricity may still exist after the device is powered off.

●The USB port of the equipment is used for connecting to a mouse, keyboard, USB flash drive, or Wi-Fi dongle only. The current for the connected device shall be not more than 0.1 A.

●The serial port of the device is used for debugging only.

●If the power output port of the device does not comply with Limited Power Source, the connected device powered by this port shall be equipped with a fire enclosure.

●If a power adapter is provided in the device package, use the provided adapter only.

●For the device with sticker or , pay attention to the following cautions: CAUTION: Hot parts! Do not touch. Burned fingers when handling the parts. Wait one-half hour after switching off before handling the parts.

●If the device needs to be installed on the wall or ceiling,

1.Install the device according to the instructions in this manual.

2.To prevent injury, this device must be securely attached to the installation surface in accordance with the installation instructions.

●Under high working temperature (40 °C (104 °F) to 55 °C (131 °F)), the power of some power adapters may decrease.

●Make sure that the power has been disconnected before you wire, install, or disassemble the device.

●If the device needs to be wired by yourself, select the corresponding wire to supply power according to the electric parameters labeled on the device. Strip off wire with a standard wire stripper at corresponding position. To avoid serious consequences, the length of stripped wire shall be appropriate, and conductors shall not be exposed.

●If smoke, odor, or noise arises from the device, immediately turn off the power, unplug the power cable, and contact the service center.

Hikvision New GUI 5 User Guide

Content Convention

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In order to simplify description, please read the following conventions.

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Reason

Solution

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Note

If your video recorder notifies not support this function, you can log in to the camera, and adjust video parameters via web browser.

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Reason

The camera password is too weak.

Solution

Change the camera password.

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Warning

We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

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Reason

The camera encoding format mismatches with the video recorder.

If the camera is using H.265/MJPEG for encoding, but video recorder does not support H.265/ MJPEG, change the camera encoding format to the same as video recorder.

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Solution

Check if the encoding type at live view toolbar is H.265.

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Reason

The video recorder uses the same IP address as other devices.

Change the IP address of video recorder. Ensure it is not the same as other devices.

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Intelligent Operation – Smooth UI experience

Intuitive live view

• Check the real-time channel status clearly

• With customized views, live views can be more intuitive on one view layout and enable automatic switching to meet the needs of multi-screen timed switching

The conventional video searching methods usually are time-consuming. Right now, the Smart Search and the AcuSearch functions could help accelerate searching efficiency in minutes, even in seconds.

Smart Video Searching

The NVR 5.0 with converged functions provides support for video, audio, alarm, access control, and other application access. Creating intelligent applications for different scenarios and needs.

By downloading the firmware from this web page you are agreeing to Hikvision’s Software User License Agreement. Please be aware that Hikvision products are region-specific and regionally supported. If you have purchased your Hikvision products from an online source or unauthorized distributor, they may not be compatible with the North American region’s firmware and are considered to be “gray market” product. If your camera has “CH” in the serial number, you are most likely using a “gray market” product. 

Updating the firmware from this site can lead to several complications in those cameras, up to and including camera failure.  Restoring a “gray market” product to its original condition is a factory process and will result in a Chinese interface. As Hikvision warranty is void in this case, you must rely on the dealer for any service, support, and warranty of the “gray market” product. If you have any questions or concerns about the official status of your Hikvision distributor, please contact Hikvision USA Customer Service at cust.usa@hikvision.com.

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Upgrade Device Firmware

For a device added via IP/Domain, its new version can be detected by the Mobile Client. Once detected, you can upgrade the device to its latest version.

1.Enter the Device Information page.

• On the device list page, if the page is in the list mode, swipe the device name to the left and tap .

• On the device list page, If the page is in thumbnail mode, tap the device name or tap .

• On the Live View page. Tap  and then tap Settings.

Note:

For details about how to enter the Live View page, see Start and Stop Live View.

2.Tap  > Device Version to enter the Device Version page.

3.Tap Upgrade and then tap UPGRADE on the pop-up window.

The Mobile Client will download the upgrade file first and then start upgrading the device.

Note:

You can also enable the Mobile Client to automatically download the upgrade file in Wi-Fi networks once a new device version is detected. For details, see Auto-Download Upgrade File.

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UPDATING FIRMWARE

Hikvision regularly updates the firmware in our products to resolve potential issues and keep your system running smoothly. Below, you can find guidance on how to update your system accordingly.

Updating Hikvision IP Camera Firmware

To upgrade the firmware of a Hikvision IP camera, please follow the steps below:

Click here to see a video tutorial of the above steps.

Upgrading Hikvision DVR/NVR Firmware

To upgrade the firmware of a Hikvision DVR or NVR, please follow the steps below:

How do I get Firmware Updates for my Hikvision Gear?

Hikvision Australia’s website has firmware updates for available IP cameras.
https://www.hikvision.com/au-en/

Use the search bar to try and find your product. Firmware updates are usually available on the product page.

IF YOU BOUGHT EQUIPMENT FROM US:

You will need to contact us if you can’t find your camera listed or if you require firmware for your NVR / DVR.
You will need to also provide the full serial number of the device as well as your current firmware.
This is to ensure upgrades are done properly. In some instances middlle firmware is required before upgrading to the latest version.

We do not recommend doing intercom firmware upgrades. Please check with us if there is any doubt.

If you didn’t buy equipment from us, please contact the people who you bought the equipment from.

How to Upgrade Camera Firmware via Hikvision NVR

This Video shows you how to upgrade your Camera firmware from the NVR.

Hikvision Australia’s website has firmware updates for available IP cameras.
https://www.hikvision.com/au-en/Support/Downloads/Firmware/IPC

NOTE this is only for IPC.

You will need to contact us if you can’t find your camera listed or if you require firmware for your NVR / DVR.
You will need to also provide the full serial number of the device as well as your current firmware.
This is to ensure upgrades are done properly. In some instances middlle firmware is required before upgrading to the latest version.

We do not recommend doing intercom firmware upgrades. Please check with us if there is any doubt.

Lates Hikvision Firmwares 2024

How do I update Hikvision firmware remotely for my TetherX installation?

If your system was installed by one of our security installation partners please contact them to update your cameras. If you would like to update your Hikvision devices yourself please follow the guide below.
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The actual upgrade will take up to 10 minutes and the device will automatically reboot at the end of the upgrade process.
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This video from Hikvision Technical Support shows the upgrade process:

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Click here to see a video tutorial of the above steps.

00 Temperature Screening-2020-07-10

01 Density Control-2020-07-10

02 Mask Detection-2020-07-17

03 Front Ends-2020-12-02 

04 Back Ends-2023-03-15

Access Control & Video Intercom-2020-12-02

Accessaries-2021-12-01

Alarm-2023-06-21 

ANPR & Speed Radar Display-2023-07-10

Dell image-2022-12-12

Mobile-2023-07-03 

Paxton related materials-2023-05-26

Portable Series-2024-02-06 

Thermal-2023-07-07 

Transmission & Display-2022-12-16

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DVR-2023-08-11 

IPC-2021-11-04 

NVR-2021-11-26 

PTZ-2021-09-23 

fw and model list.xlsx10.27KB2019-04-09

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Hikvision Firmware Download –
Intelligent Traffic Products

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Hikvision Firmware Download –
Access Control Products

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FIRMWARE UPDATES

As is standard practice in the IT industry, we recommend keeping NVR, DVR and IP Camera firmware’s up-to-date to ensure the system is current with the latest security patches and fixes. If you are unsure on the correct firmware for your device, please contact our support team to assist you.

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We are an Irish owned electronic distribution company specializing in the areas of:

Security, Networking, Satellite, Consumer TV, Digital Signage, Set Top Boxes & Smart Home Solutions.

Providing excellence to over 600 businesses across Ireland, UK and Europe.

We are extremely proud of our brand and the journey we have made since our beginning in 2006.

We take fulfillment in supplying local and national businesses with the tools that enable them to reach their highest potential.

IC Realtime Firmware Updates

Also Read : Alibi Security Firmware and Manuals 2024

Forgot your IC Realtime DVR/NVR password?

With various passwords to remember, sometimes we simply just forget how to log in to our devices. Find out how to reset your password here.

With various passwords to remember, sometimes we simply just forget how to log in to our devices. It may be something easy, but at times we just hit a blank which can be totally understandable. Luckily there are ways to regain access.

Method 1 – Firmware Pre 2017 – No Forgot Password Option

If you have an older recorder that was purchased pre-2017 and has not had a firmware update over the last couple of years, you will need to give IC Plus Support your device details who will in turn will provide you a password reset method. The easiest visual indication to find out if you have an older firmware is to see if you have an option for “Forgot Password” on the login screen, if not then you will need to call us. For this method it is advised to have a monitor and mouse attached to your DVR, regardless of whether you view it from a software VMS on your computer or from your mobile device.

Ensure that you take note of the time and date that is displayed on the recorders’ menu as this will be asked by the support agent. You may also be asked for the device model & serial number. This can usually be found on the underside or side of the DVR.

If you wish to have a password reset by IC Plus Technical Support, please fill out the below form and a member of our team will be in contact asap.

Please note that our opening times are Monday – Friday 9am-5pm GMT.

Method 2 – Firmware Post 2017 – Forgot Password Option

Later firmware versions from March 2017 onwards, utilize a “Forgot Password” procedure embedded within the recorders’ local GUI.

1. There may have been a system unlock pattern configured that you cannot remember, clicking “Forgot Unlock Pattern” will take you to the standard password login screen. You may be able to gain access with a known password other than the pattern itself.

2. If you cannot remember the password, you can click on the “Forgot Password” option. You will be shown some terms and conditions with regards to the service collecting some information in order to reset your password.

3. If an email address has not been associated with your Admin account, you will be prompted to insert an email address to recover your password.  Make sure not to make any mistakes before proceeding (Do not worry if your recorder is not connected to the internet at this point, but ensure you insert an email address that you have access to.)

4. A QR Code will be displayed onscreen.

5. Open the DMSS mobile application. On the Home page, select Me in the bottom right, Tool Manager, then lastly Password Resetting. Agree to prompt requesting permssion to access your phones camera.  

6. Scan the QR code. You should receive a message on screen to say it has been successful. Wait a few minutes, then check your email.

7. The code will be the digits that follows the (SN:123456) part of the email.

8. Enter this code at the bottom of the forgot password interface and click next.

9. You will then be prompted to insert a new password for the recorder. Insert and confirm the password. Now you will be able to use your new password to access the recorder.

*Pro Tip – if you are prompted to sync the password to the remote devices (connected ip cameras), say yes or you may lose connectivity to connected cameras and possibly may need to change reset the camera passwords.

If for any reason you do not receive the security code. Please contact support for help. email:help@ic.plus

Tips for Passwords

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