By downloading the firmware from this web page you are agreeing to Hikvision’s Software User License Agreement. Please be aware that Hikvision products are region-specific and regionally supported. If you have purchased your Hikvision products from an online source or unauthorized distributor, they may not be compatible with the North American region’s firmware and are considered to be “gray market” product. If your camera has “CH” in the serial number, you are most likely using a “gray market” product. 

Updating the firmware from this site can lead to several complications in those cameras, up to and including camera failure.  Restoring a “gray market” product to its original condition is a factory process and will result in a Chinese interface. As Hikvision warranty is void in this case, you must rely on the dealer for any service, support, and warranty of the “gray market” product. If you have any questions or concerns about the official status of your Hikvision distributor, please contact Hikvision USA Customer Service at cust.usa@hikvision.com.

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Upgrade Device Firmware

For a device added via IP/Domain, its new version can be detected by the Mobile Client. Once detected, you can upgrade the device to its latest version.

1.Enter the Device Information page.

• On the device list page, if the page is in the list mode, swipe the device name to the left and tap .

• On the device list page, If the page is in thumbnail mode, tap the device name or tap .

• On the Live View page. Tap  and then tap Settings.

Note:

For details about how to enter the Live View page, see Start and Stop Live View.

2.Tap  > Device Version to enter the Device Version page.

3.Tap Upgrade and then tap UPGRADE on the pop-up window.

The Mobile Client will download the upgrade file first and then start upgrading the device.

Note:

You can also enable the Mobile Client to automatically download the upgrade file in Wi-Fi networks once a new device version is detected. For details, see Auto-Download Upgrade File.

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UPDATING FIRMWARE

Hikvision regularly updates the firmware in our products to resolve potential issues and keep your system running smoothly. Below, you can find guidance on how to update your system accordingly.

Updating Hikvision IP Camera Firmware

To upgrade the firmware of a Hikvision IP camera, please follow the steps below:

Click here to see a video tutorial of the above steps.

Upgrading Hikvision DVR/NVR Firmware

To upgrade the firmware of a Hikvision DVR or NVR, please follow the steps below:

How do I get Firmware Updates for my Hikvision Gear?

Hikvision Australia’s website has firmware updates for available IP cameras.
https://www.hikvision.com/au-en/

Use the search bar to try and find your product. Firmware updates are usually available on the product page.

IF YOU BOUGHT EQUIPMENT FROM US:

You will need to contact us if you can’t find your camera listed or if you require firmware for your NVR / DVR.
You will need to also provide the full serial number of the device as well as your current firmware.
This is to ensure upgrades are done properly. In some instances middlle firmware is required before upgrading to the latest version.

We do not recommend doing intercom firmware upgrades. Please check with us if there is any doubt.

If you didn’t buy equipment from us, please contact the people who you bought the equipment from.

How to Upgrade Camera Firmware via Hikvision NVR

This Video shows you how to upgrade your Camera firmware from the NVR.

Hikvision Australia’s website has firmware updates for available IP cameras.
https://www.hikvision.com/au-en/Support/Downloads/Firmware/IPC

NOTE this is only for IPC.

You will need to contact us if you can’t find your camera listed or if you require firmware for your NVR / DVR.
You will need to also provide the full serial number of the device as well as your current firmware.
This is to ensure upgrades are done properly. In some instances middlle firmware is required before upgrading to the latest version.

We do not recommend doing intercom firmware upgrades. Please check with us if there is any doubt.

Lates Hikvision Firmwares 2024

How do I update Hikvision firmware remotely for my TetherX installation?

If your system was installed by one of our security installation partners please contact them to update your cameras. If you would like to update your Hikvision devices yourself please follow the guide below.
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The actual upgrade will take up to 10 minutes and the device will automatically reboot at the end of the upgrade process.
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This video from Hikvision Technical Support shows the upgrade process:

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Click here to see a video tutorial of the above steps.

00 Temperature Screening-2020-07-10

01 Density Control-2020-07-10

02 Mask Detection-2020-07-17

03 Front Ends-2020-12-02 

04 Back Ends-2023-03-15

Access Control & Video Intercom-2020-12-02

Accessaries-2021-12-01

Alarm-2023-06-21 

ANPR & Speed Radar Display-2023-07-10

Dell image-2022-12-12

Mobile-2023-07-03 

Paxton related materials-2023-05-26

Portable Series-2024-02-06 

Thermal-2023-07-07 

Transmission & Display-2022-12-16

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DVR-2023-08-11 

IPC-2021-11-04 

NVR-2021-11-26 

PTZ-2021-09-23 

fw and model list.xlsx10.27KB2019-04-09

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Hikvision Firmware Download –
Intelligent Traffic Products

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Hikvision Firmware Download –
Access Control Products

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So… let’s see. There are 3G hotspots that have ethernet ports on them. You can contact the company that provides you with your 3G modem, and tell you that you need a 3G modem with both WiFi and Ethernet. In fact… they have a sales department trained just for this. You tell them how you want to set up your home… and they will provide you with the proper equipment. Cool, right?

Otherwise… you’d have to use a computer as a middleman. The computer would need to have both wireless and ethernet…. like many laptops. You’d connect the laptop to the modem via Wireless, and you’d connect the DVR to the laptop via the ethernet, and then you’d enable Internet Connection Sharing in Windows, and designate the Wireless as the Source. Then, while you have the laptop on, your DVR would connect to the internet.

You could also purchase a WiFi extender, as most have ethernet ports. Then, you follow the instructions to set up the WiFi extender to the 3G modem, and you connect the DVR to the ethernet port on the WiFi extender.

You could do some research on what WiFi routers can also be used as range extenders when you replace the firmware with DD-WRT… the list isn’t all that long, but it means it is *possible* to take an old Wireless Router and turn it into a range extender. If you just happened to have one of those models, I guess that would save you from spending money.

But…. you definitely need some intermediate device between the internet connection and the DVR.

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To connect a DVR for CCTV to your PC sharing network, you can follow these general steps:

Keep in mind that the specific steps may vary depending on the make and model of your DVR and the software it uses. It’s always a good idea to refer to the DVR’s user manual or contact the manufacturer for detailed instructions.

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Connecting a DVR for CCTV to your PC sharing network involves several steps. Here’s a general guide:

Remember to consult the user manual of your DVR and the software for specific instructions, as steps may vary based on the brand and model. If you encounter difficulties, seeking assistance from a knowledgeable CCTV Camera Dealer in Chandigarh can provide guidance and support for network setup.

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How do I connect a CCTV DVR with a laptop using an HDMI cable?

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To connect a CCTV DVR with a laptop using an HDMI cable, follow these steps:

Overall, connecting a CCTV DVR to a laptop using an HDMI cable is a straightforward process, but it’s important to ensure that both devices have the necessary ports and settings to enable the connection. If you have any issues or questions, consult the user manual for your CCTV DVR or laptop, or seek assistance from a technical expert.

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How do I connect my Hikvision DVR to a laptop and share my WiFi network to it?

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I think you want to connect your DVR from Hikvision’s free DDNS hostinf service.

You can make your user ID on hikonline Resources and Information. After that you have to go to network settings menu and follow this video

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How Can I watch CCTV footage with my PC? I’m using Hikvision 8 channel DVR and had connected it with internet.

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Yes you can, Download and Install ivms-4200 software on your PC if it’s not at the same location as the cameras, or just type in the DVR ip address to your browser address bar if you are on the same network as the DVR.

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How do I connect a CCTV DVR with a laptop using an HDMI cable?

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A CCTV DVR is an analogue device so it uses baseband composite video. 9PAL or NTSC) at standard definition. You will need to find a video to HDMI converter if you really want to just view CCTV images on your laptop. You will still need to control the DVR locally via its remote control.

I abandoned DVRs some years ago.

A better approach is to replace the unit with a Network Video Recorder (NVR) that can be connected to your home network and can accept legacy SD video inputs from your cameras. Or you can go the whole way and upgrade your cameras to IP and connect them to your network directly via WiFi or Ethernet cabling.

Then you can access the NVR via Ethernet or via your WiFi to check recordings etc. It is also useful to add a “cloud key” that will allow secure access remotely from any external location via the Internet.

I have my CCTV surveillance integrated with my high speed home network using equipment provided by Ubiquiti. I can remotely access cameras at two properties using a Firefox or Chrome browser on my laptop and on my smartphone via the Ubiquity iOS video app.

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Can I connect CCTV cameras directly to a TV?

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CCTV cameras (usually) do not have HDMI but they may have coaxial out. See below:

The coaxial-out can be connected directly to the TV via the TV antenna input.

But this will work for one camera only.

You have options such as:

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Is it possible to connect the CCTV DVR, and watch on your laptop?

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There are lot of ways you can achieve this but let me talk on the simplest one.

By connecting the Ethernet port of your CCTV DVR to a switch and and hook up your PC to the same switch using RJ45 patch cable. Then go to the DVR network setup and set a static IP address if it is already enabled to use DHCP (dynamic Host Cofiguration Protocol). Set up something like this:

Save this and and restart your DVR for it to take effect.

Now head over to your PC Ethernet network configuration through control panel, go to your IPv4 and select “Use the following IP address”

Now enter something like this:

With this setting, the PC can successfully establish a link with the DVR through the gateway address.

Second Step:

Navigate to your internet explorer and type the DVR IP 192.168.001.010

you will be prompted to download an Active X, then follow the prompt and go to internet option on your internet explorer and enable the necessary Active X control, without doing this, you are not going to have your DVR web interface displayed properly.

watch this to learn how to enable Active X control

Once you are done with it, you should be able to see the number of channels, use exact user account on the DVR to login on your PC if prompted.

You will see Main Stream and Sub Stream, click on your desire channel and select Main Stream since you are not on the internet.

How do I connect DVR for CCTV on my PC sharing network?

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How do I connect a CCTV camera to a laptop?

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Connecting a CCTV (Closed-Circuit Television) camera to a laptop can be accomplished through several methods. Please note that the exact steps might slightly vary depending on the brand and model of your camera.

Here’s a general guide on how to connect a CCTV camera to a laptop:

Using a USB Adapter:

Using an External Video Capture Card:

Via Network (IP cameras):

In all cases, you’ll want to consult the user manual or contact the manufacturer’s customer support for the most accurate and specific instructions for your particular camera and laptop setup. Remember, it’s important to secure your camera feed to prevent unauthorized access.

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How can I transfer CCTV footage from a DVR to a PC or mobile device?

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To transfer CCTV footage from a DVR (Digital Video Recorder) to a PC or mobile device, you can follow these general steps:

1. Determine the DVR output: Check the available output options on your DVR. Most DVRs offer different types of outputs, such as HDMI, VGA, or BNC. Identify the appropriate output that matches the input options on your PC or mobile device.

2. Connect the DVR to the PC or mobile device:

– For PC: Use the corresponding cable (HDMI, VGA, etc.) to connect the DVR output to the PC input port. If the PC does not have the required input port, you may need to use an adapter or a video capture card.

– For mobile device: Some DVR systems provide apps that allow remote access and viewing of CCTV footage on mobile devices. Check if your DVR offers such an app and install it on your mobile device. Follow the instructions provided by the app to connect to your DVR remotely.

3. Software or app setup: If you are using a PC, you may need to install software provided by the DVR manufacturer to facilitate the transfer of footage. This software often allows you to access, view, and export footage from the DVR. Follow the installation instructions and set up the software as needed. If you are using a mobile device, make sure you have the DVR app installed and configured properly.

4. Access and export footage: Once the connection is established between the DVR and your PC or mobile device, use the software or app to access the CCTV footage. You should be able to view the recorded footage and select specific clips or timeframes for export. The export options may vary depending on the software or app, but commonly, you can save the footage as video files on your PC or mobile device.

It’s important to note that the specific steps and options may differ depending on the brand and model of your DVR system. Therefore, it’s recommended to consult the user manual or documentation provided by the DVR manufacturer for detailed instructions tailored to your device.

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How do I connect my security cameras to my TV without a DVR?

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Digital video recorders are a popular option for this connection. If you don’t want to hook up your security camera to a DVR, you can bypass the component and connect directly to a TV or monitor for viewing the signal from the camera.

You can now monitor any area under camera surveillance without recording

For home application, I recommend use cloud storage instead, easy install and operate.

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What is the DVR used in CCTV?

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In CCTV systems, a DVR stands for Digital Video Recorder. It’s a central component that acts like a storage device for the video footage captured by your security cameras. Here are some of its functionality:

Function: DVRs take the analog video signal from CCTV cameras, convert it into a digital format, and store it on a hard drive. This allows you to review past recordings for security purposes or to monitor activity remotely.

Appearance: DVRs are typically standalone devices that look like small computers. They have ports for connecting CCTV cameras, a monitor output for viewing footage, and a network connection for remote access (depending on the model).

Here are some additional points to consider about DVRs in CCTV systems

Compatibility: DVRs are designed to work with analog CCTV cameras. If you have IP cameras (digital cameras that transmit video over a network), you’ll need a Network Video Recorder (NVR) instead.

Storage Capacity: DVRs come with varying storage capacities. The amount of storage you need depends on the number of cameras you have, the recording resolution, and how long you want to keep footage.

Features: Modern DVRs offer various features such as motion detection recording, scheduled recording, and remote access through a mobile app.

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How do I connect a CCTV DVR with the Internet using a 3G/4G data SIM?

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If your DVR support 3G connection then you are good to go.

Unfortunately I won’t be able to provide you with pictures as DVR systems vary and I do not know your DVR brand.

First and foremost, I suggest you use Huwaei E303 dongle because it is one of the best dongle out there.

Make sure your sim card had already been provisioned for Data service by your ISP and don’t forget to obtain the APN details for your internet service.

Ensure cloud is enabled on your DVR by going through the setting icon.

Then head over to Network and look for the wireless service or 3G depending on the brand of your DVR.

Insert the 3G dongle to the back of your DVR and wait for the dongle to start blinking.

Select 3G and fill up the necessary information such as the APN details you got from the ISP.

After the settings, click save and restart, whenever the DVR is ready, you should see the dongle with a solid blue or green LED light showing that it is connected.

You should now be able to view your DVR online after the necessary remote view app installation and right configuration.

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Firstly, your device will need to be running recent / the latest available firmware.

We have only yesterday seen the first reference to this feature in the brief notes to the latest firmware for the -I Series NVRs:
Latest HikVision Firmware for -I NVRs – new V4.1.65 (76XX, 77XX, 96XX NI-I)
e.g. it should work with -I Series NVRs running firmware V4.1.65 or newer

However, we noted that in the videos below they demonstrate it working with older firmware, showing the previous GUI 3 on a connected monitor, and also shown with a 7108 DVR running firmware V3.4.89 (released 16th September 2018).

And, PLEASE NOTE you need to make preparations in advance for the day you forget your password.
e.g. set a ‘Reserved email address’ to which a reset code can be sent when needed.
Cometh the day you don’t know your password, you will not then be able to login and set a reserved email address.

Our advice, don’t forget your password – in fact, do what we do and use a service such as LastPass to manage ALL your passwords!
[that link earns us 1 month free if you sign-up – about $2; all the team at use-IP have used LastPass for years!]

And finally, because this thread will get loads of traffic from people who have forgotten their password and are stuck, we at use-IP Ltd can only assist you in resetting your password IF YOU PURCHASED YOUR HIKVISION EQUIPMENT FROM US.

Quick Guide

1. Finding the Latest Hikvision Firmware
2. Safire Control Center Setup Guide
3. SmartPSS Installation and User guide

Hikvision Password Reset

I can’t help but think that a slicker / easier solution could have been implemented – please don’t shoot the messenger.

I can say that lost/forgotten passwords for Hikvision devices is a huge problem; requests to us from strangers worldwide is a new form of spam – at least ten per day!!

If you take nothing else away from watching the below videos please just realise what a PITA it is when you do lose/forget your password and please use a service such as LastPass mentioned above to remember all your passwords AND use the tools therein to improve your security everywhere you login.

How to Do A Self-Service Password Reset on a Hikvision DVR or NVR via GUI 4.0
e.g. using a direct-connected monitor

How to Do A Self-Service Password Reset on Hikvision Device Web GUI
e.g. using a browser

How to Reset Hikvision Device Password via Hik Connect App
e.g. using your mobile phone or tablet – you’ll also need a monitor connected to your NVR, as you’ll be asked by the App to scan a QR code on it
I just realised that in this video they are not using GUI 4.0 – which implies it may work with older / other firmware?

How to Reset the Password of your Hikvision Camera/NVR in 5 steps using the SADP Tool

(IMPORTANT – We will only perform password resets for customers who bought the device they are resetting from us – use-IP Ltd – If you didn’t buy from us you will have to send your reset file to the company you did buy from)

Cybersecurity is a big issue for IP manufacturers at the moment and a key element of cybersecurity is the password and the resetting process, so in this guide we are going to take you through Hikvision’s secure process for resetting the password of your camera/NVR using the SADP Tool.

The process only takes 5 steps but will take quite a bit of time as emails have to be sent and received to complete the process, but we will talk more about this later in the guide, for now, lets start with:

Step 1: Open SADP and select the camera/NVR you want to reset by ticking the box next to the device on the left side of the list and then click the Forgot Password link at the bottom of the pop-out tab on the right of the SADP window.

Step 2: Click the Export button on the pop-up to export the reset file and then select a folder to save the file to that is easy to find

(IMPORTANT: Once you have exported the reset file the camera/NVR you are resetting must remain powered ON until the reset is complete)​

Step 3: Open your emails and attach the reset file to a new email, send this file along with the information listed below to info@use-ip.co.uk — (We will only perform password resets for customers who bought the device they are resetting from us – use-IP Ltd – If you didn’t buy from us you will have to send your reset file to the company you did buy from)

After sending the file to us we will confirm you have bought from us and then pass the file on to Hikvision tech support who will then send a reset file to change the password, which we will then email back to you. This series of communications with Hikvision can take up to 24 hours, but often Hikvision support respond much quicker than that

Step 4: Download & save the new reset file from the email you received from us to an easy-to-find folder (we would recommend the same folder as the original exported file)

Step 5: Open SADP and return to the export pop-up from before, this time you will want to go to step 2 and tick the Import File box, then click the folder icon and find the reset file we just sent you, open it so file route appears in the box like below, finally enter the new password twice and then click Confirm

After clicking confirm a box should appear with a green tick and the words Reset Password Succeeded

With the password reset you can now open an Internet Explorer browser, search the IP address of the device and log in using the new password, once in you can then proceed to do what you like with the device (we would recommend checking your Firmware is up to date before you do anything else)

If you need more help with this process then watch our How To… video below:

Hikvision’s SADP utility for 32-bit Mac users

Updated 4th April 2019 to clarify that there are 32/64-bit versions of this SADP utility for Macs.

Hikvision have just launched a new Apple Mac version (V3.0.0.3) of their SADP software, you can download it from their portal here:
HIKVISION UK PORTAL

It looks and functions just the same as the Windows version.
Great to see this, as it will be very helpful for Mac owners to have access to a Mac version of this basic Hikvision utility.

Mac-users you may now wish to read our post on everything you need to know about SADP.
And, how to reset the password of your Hikvision camera or NVR using SADP.

The user manual for SADP is attached.

Please note this version of the tool is for Mac users with 32-bit machines.
There is an alternative version for 64-bit machines – please see this post:
Hikvision’s SADP utility for 64-bit Mac users (V3.0.0.3)