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SwannView Plus app download and access

admin — Wed, 25 Oct 2023 20:00:55 +0000

SwannView Plus app download and access, What is SwannView Plus App It is CMS software developed and rendered by the Swann Communication Company to integrate the products for enabling the user to connect and control the surveillance camera on a PC or smartphone. The application is available for free to download on Windows, Android, and iOS operating systems.

Installing SwannView Plus app

1.To download the app, go to your Playstore or App store and search for SwannView Plus.

a.If for some reason you can’t search it, go to http://www.swann.com/us/apps

b.Look for the SwannView Plus, then tap ‘For Android Devices’ or ‘For iOS devices’

c.If it did not work, please follow this workaround:

Instructions for Android:

1.Ensure “Unknown Sources” is enabled in your Android device > Settings > Security.

2.Download the SwannView Plus app apk from this link: https://www.dropbox.com/s/7v6rkan5eny7cb6/SwannView_Plus_20140121.apk?dl=1

3.Click on download file to commence download on your device.

4.Access the downloaded APK file on your device’s Downloads section or File Manager.

5.Tap on the APK file and follow the prompts to install.

Instructions for iOS:

1.Make sure you are using the same AppleID as when you had first downloaded the SVP app.

2.Open the appstore > Go to Profile > Purchased.

3.It will show all the apps that you downloaded before.

4.Go to the Search bar > Swann or SwannView…> It should show right away.

2.Open SwannView Plus once installation is done.

Changing stream settings

For smooth live streaming, it is highly suggested to set the substream’s bitrate to its lowest for the unit not to consume too much bandwidth and lessen intermittent connection if ever.

1.Go to MENU > Record.

2.Proceed to PARAMETERS > Substream.

3.Pick a channel on Camera.

4.Set the Video Quality to its lowest possible bitrate.
NOTE: lowest bitrate varies depending on the DVR or NVR.

5.Click on Copy to replicate the settings to other channels.

a.A window will pop up. Tick all checkbox to select all channels.

b.Click on OK.

6.Click on Apply to save the settings.

SwannView Plus app download and access

Getting network information

1.Access the MENU and go to CONFIGURATION > Network > General.

2.Check if Enable DHCP is checked. By default, it is checked meaning it is on DHCP.

3.You can write the UID code for you to have your own copy in case you’re away from the unit.

Testing internet connection on the phone

1.In case you skipped installing SwannView Plus app because you already have the app, we need to make sure that there is still internet connection on the phone.

2.To do so, best if you can stream online videos like YouTube just to check your connectivity.

Adding the device and viewing it on the app

1.Tap the 3-bar icon located at the top left.

2.Tap the 3^rd icon to go to Devices.

3.Tap on the ‘+’ icon at the upper right.

4.Input the information it needs.

a.Alias:

b.Register Mode: UID

c.UID:

d.User Name: admin

e.Password:

5.Tap on the save iconat the top right.

a.If you got any error message, try rebooting the DVR or NVR and your router or modem.

b.Close the app and open it again.

1.Tap on Start Live View to load the cameras

NOTE: To learn more about using the app, download a copy of the SwannView Plus Quickstart Guide.

How to change the resolution of the recorder (SwannView Plus)?

NOTE: This guide is for the following recorders : DVR-1500, 1525, 1550, 1575, 4300, 4350, 4500, 4900, 8075, 8050, HDR-8050, HDR8-8200, NVR-7000, 7090, 7095, 7200, 7250, 8000

1.Go and access the Menu then proceed to Configuration.

2.Proceed to General then General again at the top.

3.Change the Resolution– pick a resolution that matches the display in use.

a.For square monitors (usually VGA connection), these commonly accept 4:3 or 5:4 aspect ratio – you can start by choosing 1024*768 and other higher resolution such as 1280*1024.

b.For widescreen monitors (esp. TVs using HDMI connection), these commonly accept 16:9 aspect ratio – you should choose either 1280*720 (720p) or 1920*1080 (1080p).

4.Click Apply – to save the settings.

How to export recordings using SwannView Plus software?

Choosing a download path

1.Open SwannView Plus software and go to SYSTEM > System Configuration.

2.Take note of the Saving Path of Video File as this is where you will go to retrieve the exported file. Default will be C:\SwannView Plus\video for Windows.

a.If you want to change it, click the … icon at the right side and choose your destination.

b.Click on Save once you’re done.

Downloading recordings

1.Click on VIEW > Remote Playback or if you are on Control Panel, just look for Remote Playback.

2.Select a date on the calendar at the lower left.

3.Choose a camera (tick the checkbox beside the camera) you wanted to search at the lower left.

4.Hover your mouse to the box at the right and icons will appear. Click the Download icon.

5.Choose a file by clicking its check box at the left.

6.Click the Download button to start downloading.
NOTE: If the file is too big, you might want to wait for a while since files are being transferred over the network.

How to playback recordings (SwannView Plus)?

Searching recordings

1.Access Menu then go to Playback.

2.Choose the channel(s) you want to search. Selected channels will have their box checked.

3.Choose a date.

4.Click Play (bottom middle controls) – to start playing the first footage on that date. You can select a time for playback by clicking on the timeline below.

Setup Email Alerts on SwannView Plus recorders

Setup email information

Using the mouse connected to the NVR, right-click then go to MENU > Configuration .

1.Go to NETWORK > Email.

2.Decide on what email address you will use for the Sender.

3.Depending on the Sender, put the rest of the information needed for the setup.

• Enable Server Authentication: should be checked

• Username: Sender’s email address

• Password: Sender’s password

• SMTP Server: (check with your email provider)

• SMTP Port: (check with your email provider)

• Enable SSL/TLS: should be checked

• Sender: (any name)

• Sender Address: Sender’s email address

• Select Receivers: choose between Receiver 1 to 3

• Receiver: (any name)

• Recipient Address: (any email that will receive the alert)

• Enable Attached Picture: put a check if you want an attached image

• Interval: (choose from the available options)

4.Click on Apply once you are done.

5.Click Test and see if it will say ‘Test Succeeded’.

• If it failed, double check with your Email provider if you have the right Encryption type, SMTP Port, and SMTP Server. Check as well if you have the correct email address and password by logging in using a phone or compute

Enabling Send Email per channel

Since setting up the email to the NVR is done and test email was successful, we now need to enable the feature to the channels we want to receive alerts from.

1.Go back to MENU > Camera.

2.Proceed to MOTION > Motion Detection.

3.Choose the channel you want to configure.

4.Make sure Enable Motion Detection is ticked.

5.Set the area wanted to detect motions with.

• RED BOX means the NVR will sense motion on that area.

• NO BOX means the NVR won’t sense motion on that area.

6.Set the sensitivity that you prefer.

• Slide to the right to make it more sensitive.

• Slide to the left to make it less sensitive.

7.Click the gear icon.

8.On the Settings window, go to Linkage Action.

9.Make sure to put a check on Send Email. Click on Apply to save the settings.

10.Proceed to Arming Schedule.

a.Set a schedule when the NVR will send alerts.

b.Click on Apply then OK to save the settings.

c.The image below shows that on Monday, it is set to send alerts the entire day if there is motion because the time is 00:00-24:00 (24hr format).

11.Re-do the steps for other channels.

SwannView Plus Quick Start Guides

We have just completed the updated quickstart guides for Swannview Plus PC and Mobile.

These are available in English, French and Spanish as noted in the file names after the date.

• SwannView_Plus_Mobile_App_English.pdf

• SwannView_Plus_Mobile_App_French.pdf

• SwannView_Plus_Mobile_App_Spanish.pdf

• SwannView_Plus_PC_English.pdf

• SwannView_Plus_PC_French.pdf

• SwannView_Plus_PC_Spanish.pdf

Export recordings to a USB (SwannView Plus)

Connecting the flash drive to the unit

Ensure that you use a USB stick or flash drive (not external HDD) that has a capacity of 32GB or lower.

Search for recordings

1.Access MENU then proceed to Export.

2.Choose Normal.

3.Choose a channel – tick the box to select a channel.

4.Choose All – for Record Mode and File Type to see all recordings saved.

5.Set a Start and End time – this will be the range where the recorder will search for recordings.

6.Click Search.

Exporting recordings

1.Choose a file – tick the box at the left to choose a file. Monitor the Total Size information at the bottom to ensure that the footage will fit on your flash drive.

2.Click Export.

3.Choose a SaveType – this option may not be on your unit but if it does, choose between AVI or MP4.

4.Click Export.

5.Make sure to choose Video and log – you can go back to this step and choose Player to download the compatible media player.

6.Click OK – this will then export the recordings on the flash drive.

How to access the DVR or NVR using hostname on SwannView Plus app?

Port Forwarding

We need to make sure that the Server port and HTTP port of your DVR or NVR are open before we jump on mobile access. Here are few things to do.

1.Using a computer connected to the same router where your DVR or NVR is connected, open a browser and go to www.canyouseeme.org.

2.On the Port to check field, change 80 to 85 and click Check port. Do the same step for port 8000 and 554.
NOTE: 85, 8000, and 554 are the default ports of your DVR or NVR. 85 is the HTTP port, 8000 is the Server port, and 554 is the RTSP port. You can double check this information if you access your DVR’s menu and go to Configuration > Network > More Settings.

a.If it says Error: I could not see your service on on port (85), ( can be any number) then you need to do port forwarding first. Please visit General Port Forwarding Guide.

b.If it didn’t and only says Success or Succeeded, then it means the port is open. Make sure to check if HTTP port, Server port, and RTSP port are open then proceed to Installing SwannView Plus app.

Installing SwannView Plus app

1.To download the app, go to your Playstore or App store and search for SwannView Plus.

a.If for some reason you can’t search it, go to http://www.swann.com/us/apps

b.Look for the SwannView Plus, then tap ‘For Android Devices’ or ‘For iOS devices’

2.Open SwannView Plus once installation is done.

Changing stream settings

For smooth live streaming, it is highly suggested to use Substream when playing the videos. We will also need to set the substream’s bitrate to its lowest for the unit not to consume too much bandwidth.

1.Go to MENU > Record.

2.Proceed to PARAMETERS > Substream.

3.Pick a channel on Camera.

4.Set the Video Quality to its lowest possible bitrate.
NOTE: lowest bitrate varies depending on the DVR or NVR.

5.Click on Apply to save the settings.

6.Re-do the steps for other channels.

Setting up a DDNS or hostname

1.Access the MENU > Configuration.

2.Proceed to NETWORK > DDNS.

3.From there, fill up the information needed.

a.Enable DDNS: checked

b.DDNS Type:
NOTE: If you don’t have a DDNS account yet, you can create your own from any hostname or DDNS website like www.dyn.com/dns.

c.Server Address:

d.Device Domain Name:

e.Status:

f.User Name:

g.Password:

Testing internet connection on the phone

1.In case you skipped installing SwannView Plus app because you already have the app, we need to make sure that there is still internet connection on the phone.

2.To do so, best if you can stream online videos like YouTube just to check your connectivity.

Adding the device and viewing it on the app

1.Tap the 3-bar icon located at the top left.

2.Tap the 3^rd icon to go to Devices.

3.Tap on the ‘+’ icon at the upper right.

4.Change the Register Mode to IP/Domain.

5.Input the information it needs.

a.Alias:

b.Address:

c.Port:

d.Username: admin

e.Password:

6.Tap on the save icon at the top right.

a.If you got any error message, try rebooting the DVR or NVR and your router or modem.

b.Close the app and open it again.

1.Tap on Start Live View to load the cameras.

How to enable audio recording (SwannView Plus)?

Enable “Record Audio”

(temporary image)

1.Access Menu then go to Record. Choose Parameters then Record .

2.Change the Camera to where your microphone is connected (e.g. channel 1).

3.Change the Stream Type to Video and Audio.

4.Put a check on the box beside Record Audio.

a.If you cannot see it, click More Settings first.

5.Click on Apply to save the settings.

• Repeat the entire steps for other channels.

More Settings

1.Tick on Record Audio.

2.Click on OK.
Click here to go back.

How to play exported recordings on a computer (SwannView Plus)?

Choose the software to play .mp4 file

1.SwannView Plus – for Windows and Mac

2.VS Player – for Windows only

3.Other media player – instructions are for Windows but you can still try other software on your Windows or Mac computer

SwannView Plus

1.Open SwannView Plus software – if you don’t have the software yet, you can download it from these links:

a.SwannView Plus for Windows

b.SwannView Plus for Mac

2.Click File located at the top left.

3.Select Open Video File.

4.Click the reel icon – this will let you choose a file.

5.Look for the exported file – double click the file once you’ve found it.

6.Watch the clip – video will start playing.

VS Player

1.Open the VS Player – if you don’t have it yet, you can download it from HERE.

2.Click the + icon located at the top right – this will let you choose a file.

3.Look for the exported file – double click the file once you’ve found it.

4.Select the file – click it once to select it.

5.Click Play – to start the video playing.

6.Watch the clip – video will start playing.

Other media player

1.Look for the file – locate where you saved the file.

2.Open with your media player – right-click on the file and choose ‘Open with’ then choose your desired media player. VLC can play most files

*VLC is an open-source, self-contained media player that can play a variety of media without additional downloads or configuration. Please see their website for more information.

Installing SADP Tool

Download the software

The first step is to download the necessary software to your PC. A link to the software is below.

SADP Tool

Installation procedure

After you have acquired the software, proceed to install it. The software has a generic installation procedure that most computer users should be familiar with.

Immediately upon running the software, you may receive this prompt. This is a Windows security prompt, to make sure that malicious software cannot be installed without your knowledge. Click Yes to continue.

The installer opens to this window. Click Next.

Choose language and hit Next.

The default location is displayed here. You may choose a custom location if you wish.

Click Next.

Click Install to commence the installation. A progress bar will appear.

https://www.dropbox.com/s/o1m68wjz1d6i9tv/SADP_Install_4.JPG?dl=1

Once the installation is successful, you will be asked to create a Desktop Shortcut. Click Next.

Leave the checkbox ticked to immediately run the software after installation. Click Finish.

Using the software

The first time you run SADP, you may receive this prompt. As the SADP software requires network access, Windows Firewall will detect that activity and request your permission for the software to access the network. Do not adjust the check boxes. Click Allow Access to continue.

Playback recordings on SwannView Plus software

Searching recordings

Open SwannView Plus software and go to Control Panel.
NOTE: If Control Panel is not available, click View > Control Panel at the top.

1.Click on Remote Playback.

3.Choose a camera – checkbox will be checked.

4.Choose a file type – you can leave it on ‘All’ to show all recorded files.

5.Set a date – choose a month, year, then date that you want to search.

6.Click on Search.

7.Pick a time – click an area on the timeline below and it will start playing the file.

NB: The playback stream is the full quality stream. As this is high bandwidth, not all connections to your recorder may be capable of delivering sufficient data to make this playback possible. Playback via software is supported only on local network connections. However, some internet connections may be capable.

SwannView Plus app and software QSG En/Fr/Es

SwannView Plus app and software QSG En/Fr/Es PDF

• SwannView_Plus_Mobile_App_English.pdf

• SwannView_Plus_Mobile_App_French.pdf

• SwannView_Plus_Mobile_App_Spanish.pdf

• SwannView_Plus_PC_English.pdf

• SwannView_Plus_PC_French.pdf

• SwannView_Plus_PC_Spanish.pdf

SwannView Plus software manual

Swann HomeSafe View User Manual

admin — Wed, 30 Aug 2023 07:12:33 +0000

Swann HomeSafe View User Manual, .HomeSafe View: Live Swann DVR viewing on your iPhone and iPad, HomeSafe View supports the following features: Multi-channel viewing with up to 16 cameras on screen at the same time (16ch view works best on iPads) Play back stored recordings from your DVR on your handset or tablet (requires high upload speed internet) Capture video from your camera live view to your iPhone to play back later Capture single and multi still images and save these to your iPhone’s picture library Control PTZ (pan, tilt, zoom) cameras remotely

HomeSafe View for Windows

If you’re having trouble with the size, placement or look of this software, please check out this article (link)!

The new HomeSafe View software is used for our new range of hybrid HD-over-Coax recorders.

Use the Wizard in the Help menu for a walkthrough of adding a recorder.

Link to the software user guide

NB: The password requested when you run the software the second and subsequent times is , unless you change this in the software. The first login screen below is for the software, not the recorder. This is, therefore, not the username/password combination you use to access the recorder itself.

Read Next : Swann Security VMS Download Guide

Introduction & Wizard

Installing HomeSafe View on your computer allows you to monitor the cameras on your DVR or NVR. You can also change configuration settings, access saved video files as well as the ability to retrieve your recovery code if you have forgotten your device’s password.

The following instructions are for the Windows version of HomeSafe View. For Mac users, download our separate instruction manual.

Download HomeSafe View to your computer and follow the on-screen instructions to complete installation.

Wizard

1.When you first run HomeSafe View, you will see the following:

2.Click the “Enable Auto-login” checkbox then click the “Login” button to continue. You will see the following:

3.To enter the Wizard, click “Help” then click “Open Wizard”. You will see the following:

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Wizard

4.To start the Wizard, click the “Next” button.

Click the “Add online device” button.

HomeSafe View will detect your DVR or NVR connected to your router (if your DVR or NVR does not appear, check that your device is connected to your router using the supplied Ethernet cable).

5.Click your device then click the “Add Selected Device” button.

Device Name: Enter a name for your device (you may want to use the same name used for your DVR or NVR).

User Name: Enter “admin”.

Password: Enter your DVR or NVR’s password. When finished, click the “Add” button.

(continued on next page)

Wizard

6.Now that you have imported your DVR or NVR to HomeSafe View, you need to add your device to the Groups panel.

Click your device then click the “Import” button. Your DVR or NVR will be added to the Groups panel. Click the button next to “My NVR” to display the channels available.

Click the “Next” button then click the “Finish” button to complete the Wizard. The “Control Panel” will now be displayed.

Control Panel

Main View: This is Live View mode. Each camera connected will be displayed. Access to the camera toolbar is available and you can record video and save snapshots directly to your computer.

Remote Playback: This allows you to remotely play video that is located on your DVR or NVR’s hard drive. You have the choice of playing video that matches your recording schedule (Motion),

continuous recordings (Normal) or events triggered by an alarm.

Group Device Management: Click this if you need to make changes to your DVR or NVR configured in the Groups panel, or if you want to add additional devices.

Local Log Search: Search log files for actions performed within the software.

(continued on next page)

Control Panel

Account Management: Add or change a password or to change user privileges.

File Management: Access videos and snapshots saved directly to your computer.

System Configuration: Change configuration settings for the software such as save location for videos and snapshots, language selection and log keeping duration.

E-Map Management: This function is not com

patible with the DVR and NVR’s supported.

Local Playback: This function is not compatible with the DVR and NVR’s supported. For local playback click “File Management”.

Local Record Management: Allows you to create a local recording schedule for each camera connected.

Alarm Config Management: Change settings for alarm notification.

Main View

HomeSafe View

Control Panel

System View Tool Help

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Toolbar

1.Click this to reveal your DVR or NVR and the channels available. If you have multiple devices added, you can select channels to view.

2.Click this to view alarm notifications (this feature is only available if you have an NVR). Any time motion is detected or if there is an alarm event, a notification will be displayed.

3.Click this to display the software full screen. Press the “Esc” key on your keyboard to return

back to a window.

4.Click this to select a different camera view. Up to 128 cameras can be displayed.

5.Click this to stop live view of all cameras. To view your cameras again, you will need to drag your device to the viewing window.

6.Select a camera and click this to record video directly to your computer.

(continued on next page)

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7.Select a camera and click this to save a snapshot directly to your computer.

8 & 9. When viewing a single camera or a group of four cameras, click these buttons to view the previous or next camera or group of cameras.

10.When viewing a single camera or a group of four cameras, click this to automatically switch between channels at specific intervals. Move the slider to change the interval time.

11.Click this to monitor audio (if supported).

12.Click these to auto-hide the alarm notification window or to maximise the alarm notification window.

Camera Toolbar: Move the mouse over a camera to reveal the camera toolbar. This provides access to recording video, saving a snapshot, PTZ controls, stopping live view, digital zoom, image settings and audio monitoring.

Remote Playback

1.Select from one or more cameras that you would like to search on and display for playback.

2.Leave this on “Mainstream” to play video at the highest available resolution (Substream can be selected if needed).

3.Click the drop down menu to select the video type that you want to search on. In most circumstances “Motion” would be selected

but you can change this to “All” if you want to search for all video types.

4.If synchronous playback is required with all cameras selected, click the checkbox to select, otherwise leave it unchecked.

5.Click on the date that you want to select for playback then click the “Search” button.

6.Click the “Play” button to play.

(continued on next page)

Remote Playback

Camera

Controls

Video matching your search criteria will start playing. You can navigate by using the playback interface or by clicking directly on the timeline.

7.Click this to pause playback.

8.Click this to stop playback.

9.Click this to play video in slow motion. Subsequent presses will increase the action. Press the “Play” button for normal playback.

10.Click this to fast forward the video. Subse

quent presses will increase the action. Press the “Play” button for normal playback.

11.Click this to display the software full screen. Press the “Esc” key on your keyboard to return back to a window.

12.Click this to display a single camera. Subsequent presses will cycle through each camera input available.

(continued on next page)

Remote Playback

Camera

Controls

13.Click this to display four cameras at once.

14.Click this to display nine cameras at once.

15.Click this to display sixteen cameras at once.

16.Click this to enable or disable audio playback (if supported).

17.Click these to zoom in and out of the timeline. This will give you more precise control when navigating.

Camera Controls: The controls on the playback interface are duplicated here. There is an additional button allowing you to play video frame-by-frame (the controls are not available when selecting synchronised playback). You can also enable digital zoom, record video, save snapshots and download one or more events directly to your computer.

Group Device: Remote Configuration

To change configuration settings on your DVR or NVR remotely, click “Group Device Management” (from the Control Panel) then click the spanner button that will appear when hovering the mouse over your device.

(continued on next page)

Remote Configuration: Display – IP Camera

This function is an advanced feature that is used to manage the cameras connected directly to your NVR as well as compatible IP cameras connected to your router. In most circumstances, the functions available here will not be needed for general use of your NVR.

Remote Configuration: Display – Image Control

Remote Configuration

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White Balance

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Defog Mode

Disable

Don’t forget to click “Save” to apply any changes made.

Refresh

Save All I Save

Channel: Select a camera to edit.

Ircut Mode: Lets you choose how the camera handles color and how it manages the transition from daytime to night-time and vice versa: GPIO Auto: This will instruct the camera to switch automatically from “Color Mode” to “Black White mode” and vice versa. This setting will be suitable for most camera locations. Color Mode: This will instruct the camera to

operate in color mode only. In low light conditions, the color will be quite faint. Image clarity will also be reduced in low-light conditions.

Black White Mode: This will instruct the camera to operate in black & white mode only.

Ircut Delay: Controls the delay of the IR cut filter when transitioning from daytime to nighttime.

(continued on next page)

Remote Configuration: Display – Image Control

Remote Configuration

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3D Noise Reduction Auto

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White Balance

Auto

Shutter

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Disable

Don’t forget to click “Save” to apply any changes made.

Refresh

Save All I Save

Lens Flip & Angle Flip: Turn the image upside down and/or horizontally reverse the orientation of the image.

Angle Trad (8 channel model): Rotate the image by 90°, 180° and 270°.

Back Light: Improves exposure of an object that is in front of a light source. This may happen if an object is in front of a window or if a person is coming in from the outside. The camera will

pick up the natural light, therefore the object or person in the foreground becomes dark. If the camera is mounted in a location where this is required, click the drop down menu to enable. BLC Level: If “Back Light” has been enabled, you will see this option available. Click the drop down menu to select the level of back light compensation to apply.

(continued on next page)

Remote Configuration: Display – Image Control

Remote Configuration

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Network

BLC Level

a Alarm

Device

System
f Advanced

3D Noise Reduction Auto

WDR

AGC

White Balance

Auto

Shutter

Auto

Time Exposure

Defog Mode

Disable

Don’t forget to click “Save” to apply any changes made.

Refresh

Save All I Save

3D Noise Reduction: This function will reduce the overall noise content for recordings done at night or in lower light conditions. In most circumstances, the default selection will be suitable for most camera locations but can be adjusted if needed:

Manual: Click the drop down menu and select “Manual”. Click and hold the slider left or right to change. Just be aware that setting the value

too high, can result in a “trailing” effect (also known as motion blur) on moving objects appearing on-screen.

WDR (Wide Dynamic Range) : This function will balance out images that have a large dynamic range. It does this by brightening dark areas and darkening bright areas. Click the drop down menu to enable.

(continued on next page)

Remote Configuration: Display – Image Control

Remote Configuration

Lpl Display

IP Camera

Image Control

Live

Privacy Zone

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Channel

Ircut Mode

Ircut Delay

Lens Flip

Back Light

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Network

BLC Level

a Alarm

Device

System
f Advanced

3D Noise Reduction Auto

WDR

AGC

White Balance

Auto

Shutter

Auto

Time Exposure

Defog Mode

Disable

Don’t forget to click “Save” to apply any changes made.

Refresh

Save All I Save

AGC (Automatic Gain Control): This function allows an increase in sensitivity, enabling operation in lower light conditions. The camera will automatically boost the gain control so that objects can be seen more clearly. Click the drop down menu to select a level of control.

White Balance: This function adjusts for lighting in order to make white objects appear white in photos. One of the factors that affect correct

image reproduction is the light source which illuminates the scene. One of the indicators for an improper white balance setting are dark colors which appear faded, shifted, or a completely different color altogether. If this is happening, click the drop down menu and change this to “Manual”. If the colors appear correctly, leave the default setting.

(continued on next page)

Remote Configuration: Display – Image Control

Remote Configuration

Lpl Display

IP Camera

Image Control

Live

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Channel

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a Alarm

Device

System
f Advanced

3D Noise Reduction Auto

WDR

AGC

White Balance

Auto

Shutter

Auto

Time Exposure

Defog Mode

Disable

Don’t forget to click “Save” to apply any changes made.

Refresh

Save All I Save

Manual: When selecting this mode, click and hold the red, green and blue sliders left or right to change.

Shutter: This function controls the length of time a camera’s shutter is open and the amount of light reaching the sensor. In low light situations, the shutter needs to stay open longer in order for the sensor to receive enough light.

Time Exposure: When selecting “Manual”,

click the drop down menu to select a different exposure time. The lower the number, the slower the shutter speed (this will create a motion blur effect). Some experimentation is recommended to select the best settings.

Defog Mode: This function extends visibility and improves video quality if there is moderate to heavy fog or haze. If selecting “Manual”, click and hold the slider left or right to change.

Remote Configuration: Display – Live

Remote Configuration

Lpl Display

ive display settings (e.g. OSD messages, covert, color)

Live

Privacy Zone

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Channel

Show Name

Name

Record Time

Covert

CH1

Q Show Time

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Enable

Disable

Copy

PJ Capture

Network

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Don’t forget to click “Save” to apply any changes made.

Refresh

Save All

Save

Channel: Select a camera to edit.

Show Name: Leave this enabled to display the camera name in Live View mode, otherwise click the checkbox to disable.

Show Time: Leave this enabled to display the date and time in Live View mode, otherwise click the checkbox to disable.

Name: Enter a name for the camera you’ve selected.

Record Time: It’s recommended to leave this enabled, as a timestamp will be embedded on all video recordings. This allows you to easily identify when events have occurred. You can disable this if you wish.

Covert: When enabled, the camera will detect motion and trigger your DVR or NVR to record, but you will not see an image of the camera in Live View mode.

Remote Configuration: Display – Privacy Zone

Remote Configuration

Lpl Display

e: Configure privacy zones

Live

Channel

Copy

Privacy Zone

Clear

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Don’t forget to click “Save” to apply any changes made.

Refresh

Save All

Save

This function can be used to obscure all or part of your image for privacy (up to four privacy masks can be created per camera).

Channel: Select a camera to edit.

Privacy Zone: Click the checkbox then click and hold the mouse over the camera and select the desired area to create a mask.

You can reposition and resize each mask to overlap each other.

Copy: Click this to apply all settings to the other cameras.

Clear: Click on a mask (a yellow border will appear) then click this to delete the mask.

Remote Configuration: Record – Record Parameter

Display

® Record

Record Parameter

Schedule

Main Stream

Sub Stream

P Capture

Network

a Alarm

□… Device

System

S’ Advanced

Don’t forget to click “Save” to apply any changes made.

Channel: Select a camera to edit.

Record: If disabled, your DVR or NVR will detect motion but it will not record.

Stream Mode: By default, your DVR or NVR will record both Mainstream and Substream video (known as DualStream on your device).

PreRecord: Allows your DVR or NVR to record for a number of seconds before an event occurs. It’s recommended to leave this enabled.

Copy: Click this to apply all settings to the other cameras.

Remote Configuration: Record – Schedule

Display

® Record

Record Parameter

Schedule

Main Stream

Sub Stream

P Capture

Network

Channel

Record Schedule

Save

to click

to apply any

changes made.

Channel: Select a camera to edit.

Normal Record: Your DVR or NVR will constantly record for a set period of time.

Motion Record: Your DVR or NVR will only record when motion has been detected from one or more cameras.

Each square represents 30 minutes. Using the mouse, select the desired recording mode then click on a particular square to change

or click and drag the mouse over the squares corresponding to your desired time period. The same action can also be applied if Normal or Motion recording is not required (on one or more sections that have recording enabled).

Copy: Click this to apply all settings to the other cameras.

Remote Configuration: Record – Main Stream

Don’t forget to click “Save” to apply any changes made.

Refresh I Save All

Channel: Select a camera to edit.

Resolution: The recording resolution is automatically selected to match the cameras connected. If you have a DVR with older cameras connected, lower the resolution to “960 x 480” for NTSC and “960 x 576” for PAL.

FPS: The number of frames per second (fps) that your DVR or NVR will record or stream.

Bitrate Mode: You have the choice of selecting

a predefined or user-defined bitrate.

Bitrate: The amount of data that your DVR or NVR will use to record or stream video.

Audio (DVR only): Enable this if you have an audio source connected to your DVR.

Rate Control: Select the compression used to record or stream video on your DVR or NVR.

Copy: Click this to apply all settings to the other cameras.

Remote Configuration: Record – Sub Stream

Remote Configuration

Display

İ* Record

Configure remote streaming quality settings

Record Parameter

Schedule

Channel

Main Stream

Resolution

Sub Stream

FPS

P Capture

Bitrate Mode

si Network

Bitrate

Audio

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Copy

System

Advanced

Don’t forget to click

“Save” to apply any

changes made.

Refresh

Save All

Channel: Select a camera to edit.

Resolution: The resolution is set according to the capabilities of your DVR or NVR. Some models give you the option to change the resolution (check your device’s instruction manual for more information).

FPS: The number of frames per second (fps) that your DVR or NVR will record or stream.

Bitrate Mode: You have the choice of selecting

a predefined or user-defined bitrate.

Bitrate: The amount of data that your DVR or NVR will use to record or stream video.

Audio (DVR only): Click the checkbox if you have an audio source connected to your DVR.

Rate Control: Select the compression used to record or stream video on your DVR or NVR.

Copy: Click this to apply all settings to the other cameras.

Remote Configuration: Record – Mobile Stream

Don’t forget to click “Save” to apply any changes made.

Refresh

Save All

This function is only visible if you have an NVR. Enable: It’s strongly recommended leaving this option enabled as there is no benefit if it is disabled (if disabled, Substream will be used to stream video).

Channel: Select a camera to edit.

Resolution: The default resolution is 640 x 480. You can select a lower resolution if you’re having issues streaming to your mobile device or

computer via HomeSafe View.

FPS: The number of frames per second (fps) that your NVR will record or stream.

Video Code Type: The default method of compression is H.265. This will result in less hard drive space used when recording (before older videos are automatically overwritten).

(continued on next page)

Remote Configuration: Record – Mobile Stream

Don’t forget to click “Save” to apply any changes made.

Refresh

Save All

Bitrate Mode: You have the choice of selecting a predefined or user-defined bitrate.

Bitrate: The amount of data that your NVR will use to stream video to your mobile device. For cameras that monitor medium to high traffic areas, increase the bitrate to add more detail to the camera’s image, but just be aware this will increase the bandwidth required. Increase the bitrate in small doses until you are satis

fied with the image quality.

Rate Control: Change this to VBR. This will result in a lower recording size as well as a lower bandwidth requirement. You can select the recording quality that will define the variable bitrate used, from lowest to highest.

Copy: Click this to apply all settings to the other cameras.

Remote Configuration: Capture – Capture Setup

Don’t forget to click “Save” to apply any changes made.

Refresh

Save All

This function is only visible if you have a DVR. Channel: Select a camera to edit.

Auto Capture: When enabled, your DVR will take a snapshot each time an event occurs.

Stream Mode: Leave the default selection. This will save each snapshot at the camera’s native resolution.

Normal Interval: The length of time that must elapse before a snapshot is taken.

Alarm Interval: When setting a Motion capture schedule, a snapshot will be taken each time motion has been detected according to the interval selected.

Manual Capture: Enable this feature if you would like to manually take a snapshot using the Manual Capture button.

Copy: Click this to apply all settings to the other cameras.

Remote Configuration: Capture – Capture Plan

Save

to click

to apply any

changes made.

Channel: Select a camera to edit.

Normal: A snapshot will be taken every 5 seconds using the default selection.

Motion: A snapshot will be taken each time motion has been detected according to the interval selected.

Each square represents 30 minutes. Using the mouse, select the desired capture mode then click on a particular square to change or click

and drag the mouse over the squares corresponding to your desired time period. The same action can also be applied if Normal or Motion capture mode is not required (on one or more sections that have been enabled).

Copy: Click this to apply all settings to the other cameras.

Q Please note: This feature is not available on all DVR or NVR devices.

Remote Configuration: Network – Network

Don’t forget to click

“Save” to apply any

changes made.

Type: The default method of connection to your network for your DVR or NVR is DHCP (check your device’s instruction manual for more information).

Client Port: This port number is used by your DVR or NVR to send information through. The default number will work in most situations.

HTTP Port: This port number is used to log into your DVR or NVR from a remote location.

Mobile Port: This port is not used.

The IP Address, Subnet Mask, Gateway and DNS can be changed when selecting “Static” for the connection type.

UPNP: This is not required when using UID to access your DVR or NVR via the HomeSafe View app. You can enable UPNP if required.

Remote Configuration: Network – Email

Remote Configuration

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DDNS

RTSP

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System

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Email Test

Cancel

Don’t forget to click

“Save” to apply any

changes made.

Refresh

Save All

Save

Email: Click “Enable” for email notifications.

Encryption: Leave this on “AUTO”. This ensures your device will always use the correct encryption for your email provider.

SMTP Port: Gmail 00587. Outlook 00587.

SMTP Server: Gmail “smtp.gmail.com”. Outlook “smtp.live.com”.

Users: Input the email user name.

Sender Email: Input the email address.

Sender Password: Input the email password. Receiver Email: Input the email address that you want to send email alerts to.

Interval: This is the length of time that must elapse after your device sends an email alert before it will send another.

Email Test: Click to verify the information is correct then click “OK”. A message will appear if the test has been successful.

Remote Configuration: Network – DDNS

Don’t forget to click
“Save” to apply any

changes made.

Prior to developing our SwannLink Peer- to-Peer technology, our SwannDNS service was used to connect to your device remotely. Go to www.swanndvr.com and click the “Registration” button.

Enable DDNS: Click the checkbox to enable.

Server Address: Leave the default selection.

Host Name: Enter the domain name that is

hosted on your account. For example, (user- name.swanndvr.net).

User Name: Enter the username (host name) for your account.

Password: Enter the password for your account.

DDNS Test: Click this button then click “OK” to confirm your account details. Click “OK” to close.

Remote Configuration: Network – RTSP

Don’t forget to click
“Save” to apply any

changes made.

The RTSP function can be used to stream a camera’s live view image to your computer, using video streaming software such as VLC media player. You can also record each stream if required (check your device’s instruction manual for more information).

RTSP Enable: Click the drop down menu to enable.

Verify: Leave the default selection if you would

like VLC to verify your username and password for access.

RTSP Port: The default port number will work in most circumstances.

RTSP Username: This is the user name that you enter if verification has been enabled.

RTSP Password: Enter a new password if verification has been enabled.

Remote Configuration: Alarm – Motion

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Channel: Select a camera to edit.

Enable: Motion detection on your DVR or NVR is enabled by default.

Sensitive: This option allows you to change the sensitivity level. The higher the number, the more sensitive your device will be when detecting motion.

Record Channel: When motion has been detected, you can instruct your DVR or NVR to

trigger recording from the other cameras available. Click the checkbox next to the camera that you want to trigger.

Select All: Click the checkbox to trigger all cameras for recording.

Post Recording: This option instructs your DVR or NVR to record for a set period of time after an event has occurred.

(continued on next page)

Remote Configuration: Alarm – Motion

Lpl Display

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Don’t forget to click

“Save” to apply any

changes made.

Full Screen: Click the checkbox if you would like to view the camera full screen in Live View mode when motion has been detected.

Show Message: When motion has been detected, the motion icon will appear on-screen. Click the checkbox if you want to disable this. Send Email: Click the checkbox to enable your DVR or NVR to send an email alert when motion has been detected.

Buzzer: When motion has been detected, you can enable your DVR or NVR’s buzzer to alert you for a predetermined amount of time.

To change the default motion detection area, click “Clear” then click and hold the mouse over the camera and drag to select the area that you want to create. To select the entire area, click “Check All”.

Remote Configuration: Device – HDD

Remote Configuration

Display

İ* Record

W Capture

Network

a Alarm

Device

/e information and configure hard drive settings

Overwrite

Auto

No.	Status	Free	Total	Free Time
1	FULL	OM	931G	99999Hour

HDD

PTZ

Cloud Storage

System

S* Advanced

Don’t forget to click

“Save” to apply any

changes made.

Refresh

Save All

Save

Overwrite: This instructs your DVR or NVR to overwrite the oldest video files as the hard drive becomes full. You also have the option of disabling this or selecting the amount of days events are kept before they are overwritten. It’s recommended to leave the default selection as this prevents your device from running out of storage space.

Remote Configuration: Device – PTZ

Save

Don’t forget to click
“Save” to apply any

changes made.

If you have a compatible PTZ camera connected to your DVR or NVR, you can use the PTZ controls to move the camera as well as the ability to zoom into an object and to control the level of focus (if available).

Consult the instruction manual included with your PTZ camera then match those settings here.

Remote Configuration: Device – Cloud Storage

Remote Configuration

Display ® Record

CÎ Capture

& Network

a Alarm

Device

HDD

PTZ

Cloud Storage

System

Advanced

Cloud Storage

Channel

Time Trigger

Motion Detection

Device Name

Receiver Email

Activate Cloud

igure Cloud Storage parameters

Advanced E-mail Setup

Upgrade Cloud Storage

Don’t forget to click

“Save” to apply any

changes made.

Refresh

Save All

Save

When the “Capture” function has been enabled, your DVR or NVR has the ability to copy snapshots to the cloud via Dropbox.

Cloud Storage: Click the drop down menu to enable.

Channel: Select one or more cameras that you would like to enable for cloud storage.

Time Trigger: The length of time that must elapse before snapshots are copied over.

Motion Detection: Leave this option enabled. Device Name: Enter a name to be used for the folder in Dropbox. It’s recommended to use the same folder name that is listed on your device. Receiver Email: This is the email address used to receive an email regarding cloud activation. Activate Cloud: Click this to enable cloud storage.

Upgrade Cloud Storage: This has no function.

Remote Configuration: System – General

.
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Don’t forget to click
“Save” to apply any

changes made.

Device Date: Click the calendar icon to change. Device Time: Click the dialogue box to change the time.

Use PC time: Click this to sync the time with your computer.

Date Format: Click the drop down menu to select the preferred date format.

Time Format: Click the drop down menu to select the preferred time format.

Language: Select a language you would like the system menus to be displayed in.

Video Format: Select the correct video standard for your country. USA and Canada are NTSC. UK, Australia and New Zealand are PAL.

Menu Time Out: Click the drop down menu to select the time your DVR or NVR will exit the Main Menu when idle.

(continued on next page)

Remote Configuration: System – General

.
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.
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.
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Don’t forget to click
“Save” to apply any

changes made.

Show Wizard: You can enable the Startup Wizard to appear each time you turn on or reboot your DVR or NVR, otherwise leave it disabled.

Daylight Saving Time: If Daylight Saving applies to your time zone or region, click the checkbox to enable.

Time Offset: Select the amount of time that Daylight Saving has increased by in your time zone. This refers to the difference in minutes,

between Coordinated Universal Time (UTC) and the local time.

Daylight Saving Time: You can select how Daylight Saving starts and ends.

Enable NTP: This is enabled by default.

Server Address: The default time server will work in most circumstances.

Time Zone: Select a time zone relevant to your region or city.

Remote Configuration: System – Users

Display

İ* Record

W Capture

Network

a Alarm

U D evice

0° System

General

Users

Info

Channel Info

Record Info

P Advanced

admin user!

user2

users

user4

user5

user6

Save

Don’t forget to click

“Save” to apply any

changes made.

User List

Channel Rights

User Name admin

Password

Confirm Password

User Enable Enable

Generic Rights

.	.	.
.	□	.
.	□	.
.	.	.

To change your DVR or NVR’s password, click able, create a password then select the per-

“admin” in the User List. Enter your current missions that you want to enable.

password first then enter the new password.

The password has to be a minimum of six char

acters and can contain a mixture of numbers

and letters. Enter your new password again to

confirm.

Additional user accounts can also be enabled.

Click “user1”, click the drop down menu to en-

Remote Configuration: System – Info

This tab displays technical information about your DVR or NVR.

If you call our helpdesk for assistance, our staff may ask you to access this tab to assist them in solving any technical issues that you may be having.

Remote Configuration: System – Channel Info/Record Info

The Channel Info and Record Info tabs display the Main Stream, Sub Stream and recording settings used for each camera connected.

If you call our helpdesk for assistance, our staff may ask you to access this tab to assist them in solving any technical issues that you may be having.

Remote Configuration: Advanced – Firmware Update

Update File Path: Click the “Select” button to load the firmware, click “Open” to confirm then click “Start”. When the firmware upgrade has completed, your DVR or NVR will reboot automatically.

Remote Configuration: Advanced – Load Default

Don’t forget to click
“Save” to apply any

changes made.

Select All: Click the checkbox to restore all default settings then click “Save”. Your DVR or NVR will reboot and the Startup Wizard will appear on-screen.

Remote Configuration: Advanced – Events

Save

Don’t forget to click
“Save” to apply any

changes made.

Whenever there is an event or if your DVR or NVR displays unusual behaviour, you can be alerted to in multiple ways.

Event Type: Select the event type that you would like to change.

Enable: Click the checkbox if you would like to disable alerts for the event selected.

Buzzer: Click the drop down menu and select the time period for the internal buzzer to acti

vate for the event selected.

Show Message: Click the checkbox if you like to disable the on-screen message for the event selected.

Send Email: Click the checkbox if you would like to disable email alerts for the event selected.

Remote Configuration: Advanced – Maintain

Display ® Record

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a Alarm

Q… Device

0° System

Advanced

Firmware Update

Load Default

Events

Maintain

Don’t forget to click “Save” to apply any changes made.

Refresh Save All

Auto Reboot: It is recommended to leave this enabled, as it maintains the operational integrity of your device

Reboot: Choose an appropriate day and time to reboot your device.

Select restart user: When rebooting, you can select which user that you want to log into as.

File Management

This function allows you to access videos and snapshots saved directly to your computer.

1.Select a camera that you would like to search on.

2.Click “Picture” for snapshots or “Video” for videos.

3.Leave the default selection.

4.Click the calendar icon and select a start and end time to search on.

5.Click this button to search.

Snapshots or videos matching your search criteria will be displayed. Double click to display a snapshot or play a video.

6.Select a snapshot or video and click this to delete.

7.Select a snapshot or video and click this to save to a different location.

System Configuration: General

Save

Don’t forget to click
“Save” to apply any
changes made.

Language: English is the only selection available.

Log Keeping time: This controls how long log files will be kept for within the software, adjust accordingly.

Enable audio on multiple channels simultaneously (DVR only): If your device has multiple audio inputs and you have an audio source connected to those inputs, you can instruct the

software to enable these inputs in Live View mode.

Enable Auto-login: When starting HomeSafe View, you will automatically be logged in.

Resume Live View Status: When closing and reopening the software, Live View mode will run automatically.

System Configuration: File

■■ General Set file saving path

(e.g. Video files and picture files)

File

Saving Path of Video Files:

. Alarm Sound

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Saving Path of Pictures:

D:/U s e rs/h a s anc/Ho me Saf e Vi e w/p i ctu re

Download Record Type

AVI

– Alarm when disk space is less than 500 MB

Don’t forget to click “Save” to apply any changes made.

Default Save

Saving Path of Video Files: Click this to select a different save location for videos saved directly to your computer.

Saving Path of Pictures: Click this to select a different save location for snapshots saved directly to your computer.

Download Record Type: Leave the default selection as this will save files in AVI format providing the widest compatibility for playback.

Alarm when disk space is less than: You can adjust this for low disk space notification.

System Configuration: Alarm Sound

Don’t forget to click “Save” to apply any changes made.

Default

Save

The options here allow you to select a different audio file (WAV format only) that can be used to alert you when an event has occurred. Click the speaker icon to play the audio file.

Local Record Schedule

As your DVR or NVR is your primary recording device, it’s recommended that this function not be used due to the limited resources available. You can use “Remote Playback” to remotely play video that is located on your DVR or NVR’s hard drive.

Alarm Config Management

It’s recommended that you configure the alarm panel directly on your NVR (check your device’s instruction manual for more information).