As of the 30th May 2022, Google has removed the support for use of third-party apps or devices which can use your Gmail address using only your normal username and password.

Google’s statement about it is here:

As CCTV equipment is a third-party device, you will have probably found that email notifications are no longer being sent from your Gmail account because of this.

If you were previously using a Gmail account for your email notifications, then there are a couple of options to get your notifications working again.

How to Configure Gmail for Device Notifications

Read More :

1. How do I use Internet Explorer mode in Microsoft Edge
2. Dahua Password Reset Instructions
3. Milesight VMS Enterprise Setup Guide

Option 1:​

Option 2:​

To use a Gmail account to send you CCTV equipment’s email notifications, you now need to set up a unique third-party app password for it. Most other email providers still allow third-party apps or devices to use your account with your normal password for it, but Google no longer permits this as a new security feature.

It’s a relatively simple thing to set up in your Google account settings, which the steps below explain.

---

Step 1:​

Go to your Google Account and click Security in the left-hand pane.​

​

Step 2:​

In the Signing in to Google section, turn on 2-Step Verification if you haven’t already by clicking on it and following the on-screen instructions.​

Step 3:​

Follow the on-screen instructions to enable 2-Step verification.​

Step 4:​

You should now see App passwords underneath 2-Step Verification, click on this.​

Step 5:​

Enter the password for your Google account when prompted.​

Step 6:​

Select Other (Custom name) in the Select app dropdown, set a name to identify the app password by, and then click GENERATE.​

Step 7:​

You will be shown the unique 16-letter password that Google has created for your device.​

​

You will only need to enter this in your NVR’s email settings, so copy this, but keep the page open for now in case you need to refer back to it.​

Step 8:​

Connect to your CCTV camera or recorder in a web browser, paste / enter the new password, and save the changes.​

​

You will normally be asked for a username too, which is just your email address.​

​

The Gmail SMTP server is smtp.gmail.com, and the use-IP sender SMTP port is 465 (for SSL encryption) and 587 (for TLS encryption) – if you are not given the option to use either SSL or TLS, then both port numbers should work fine.​

​

For example, if you are setting up email notifications to be sent from a Hikvision device, navigate to:​

​

Configuration → Network → Advanced Configuration → Email​

​

Then, complete the settings as explained above, but also specify which email addresses you would like to receive the notifications.​

​

Use the option to send a test email if you have it, this should arrive in your Gmail inbox if your new password and settings are accepted.​

Step 9:​

That’s it – your new app password is working and allowing your CCTV device to send emails via Gmail.​

​

You can find a record of all of the passwords that you’ve created in the App passwords section of your Google account’s Security settings.​

​

However, you will not be able to see the password itself again, so if you need to enter this again on your CCTV camera or recorder then you will need to delete the existing password and create a new one here.​

Now this is where the decision to turn on 24/7 scheduled recording to the microSD card paid dividends. I could now correlate everu Alarm event log entry with the recorded video using the log entry time. Even better, because I turned “Rules” on, all detection stuff was also on the images:

And the video which triggerd them:

So that categorically proved Intrusion Detection was working, and working very nicely. So there must be something else causing the abscense of notification emails…

After feeding all this back to Kyle – there was lot more being testeed which didn’t add anything other “it’s not that” – he came back with further suggestions relating us the video being recorded by our Foscam FN3109H NVR via ONVIF. Just in case the NVR is trying to fiddle with the camera’s configuration in ways it is not supposed to, not being a Hikviison NVR. A perfectly sound suggestion and one which could only be eliminated by testing. So I did.

Without putting all the “gory” detais up this was done first by removing the camera feed from the NVR and disabling ONVIF on the camera (under Intergration Protocols). No change withe the emails.

Just to be sure, and because I started out with a “less than standard” configuration, I did a full factory reset on the camera and configured it just enough so tha it SHOULD generate emails without anything else being done. Not port changes, no main and sub stream changes, no ONIVIF no anything other the minimum.

No emails…. Hmmm

Correctio no emails EXCEPT the test emails. They always came through our Outlook.com mail account setup for the CCTV system to send notifications out through.

Since that “minimal change” configuration test didn’t result in any change in the emails, I reconfigured it back to our “desired” configuration with LOADS of stuff changed. No emails, but we had eveything else working includig our existing NVR happily recording!

The side benefit of doing this was that through the NVR’s web interfaece – which is accessible remotely through our firewall – we can happily monitor all 8 cameras simultaenously using the NVRs 9-up view. We can also, do the usual such pick a single camera stream, make it full screen. digitally zoom in and out etc. All done just by logging into the NVR.

That was just over a week ago and a few well deserved days off work…

The site is already equipped with a 7 camera plus NVR Foscam system which has been working reasonably well for the past 3+ years. It started out with 4 cameras (and 9 channel NVR) and has grown as the site has been developed. There was no point going for anything more “up market” to begin with as for a long time it was limited to standard ADSL (it only had EO phone lines – 20 of them). That was resolved at the start of this year when we managed to persuade BT Openreach to re-route the copper for one of the lines the nearest FTTC cabinet. It now has full 80/20 FTTC and gives virtually max speed for 80/20.

That now all works great, complete with 24-hour recording, live remote monitoring through the firewall to the NVR (and via VPN for network access) and email notificaitons. Even added an Axis C1310-E with both recorded annoucements (triggered via the web UI) and live “Oi you!” via peer2peer SIP.

Being an outdoor site, basic motion detection can generate a storm of emails, especially during bad weather. The primary reason for looking at doing a gradual uprade from Foscam to Hikvision for Acusense. Checked with Hikvision UK before buying to check that all the smart stuff is done “in camera” and not depenant on the NVR. Essential at this stage. At the moment we just need the camera to send email notifications when it detects “human” activity via Smart Events.

The DS-2CD2146G2-ISU arrived last Monday and didn’t take long to get it up and running on the local LAN on site via PoE. Even managed to get the Foscam NVR to do the video recording via ONVIF – after tweaking the main and substream video settings to match the FI9961EP Foscams, enabling ONVIF in the Intergration settings and setting up an ONVIF user.

Have done all the network settings in line with rest of the system (fixed IP, changed the default ports used for HTTP, HTTPS and ONVIF. All well and good. It gets the time via NTP and so DNS resolution is working.

Couldn’t get past “Failed” when testing the email settings until I upgraded the firmware from the 2018 it came installed to the current release:

After doing that emails worked and could send test emails.

Event notifications, however, have proven very difficult. So far I’ve only managed to get it to send one email (with attached pic) for via “Scene Change”. And that was triggered when it switched from day to night vision. So it CAN send emails with attached pics.

What I really want to get working is Intrusion Detection.

As far as I can this should be a matter of setting up the dectection zones, min and max target sizes, enabling it, ensuring scheduling is set and linking it to send emails.

I turned on “Rules” so I can see what it is doing in the live view and it appears to detect targets – boxes going red etc.

Does it log anything in the logs? NO
Does it send any emails? NO.

I’m at a complete loss as to figure out why.

Just in case it might have been one of those weird settings issues that sometimes happen after a significant firmware upgrade (as I had with the C1310-E), I’ve this morning done a full “Restore Defaults” and reconfigured everything from scratch. No change.

Any suggestions would be much appreciated.

George

*** Update ***

Just had a really good chat with one of the (extremely helpful) guys at Use-IP and most likely down to the fact that because the camera is operating “stand-alone”, i.e. not hooked up to a Hikvision NVR for event management, it needs local storage (micro SD card) for them to work properly. Also goes a long way to explain the lack of event log entries.

I shall put in a 16GB card (it isn’t doing video recording on it, just events) and see how I get on.

Annke Vision – Access the DVR/NVR/IP Camera via Guarding Vision Software on PC (Via IP Address)

This article shows you the steps to access the ANNKE system on a computer via the client software Guarding Vision.

Adding via IP address only allow local access (ANNKE system and computer must be in the same network/router). But you will get a better experience when watching camera live view/playback and download recordings, etc.

To access the system remotely on Guarding Vision, please add via P2P Cloud. See this instruction.

Read Next :

• Milesight VMS Enterprise Setup Guide
• Hikvision Password Reset Do It Yourself
• NVMS7000 Setup Guide

Video Guide:

Step by Step:

1. Download and install the software Guarding Vision on your computer.

For Windows, click here to download.
For Mac, click here to download.

2. Plug the ANNKE system into your router via an Ethernet cable.

3. Make sure your computer has been connected to the same router as the ANNKE system/IP camera.

4. Run the software Guarding Vision. Register an administrator account.

Note: This account is only for logging in to Guarding Vision. It’s not the same as your ANNKE system account. (It is suggested to select “Enable Auto-login)

5. Run the software, and go to Device Management -> Device Type ­-> Device.
If the system and computer are in the same LAN network, you can see the device information under the Online Device list. Select your device, click on Add to Client.

6. On the pop-up page, set the details as the picture below shows, then click on ‘Add’.

Note:

1. The IP address of the system may vary from the network. Ensure the IP address you input is correct.
2. The user name must be ‘admin’.
3. Password is the one you used to log in to your system on the monitor/TV.
4. Remember to tick Export to Group.

7. The device information will then be shown on the tab page Device for Management. You can see the Net Status is online as the picture shows.

8. Go to the Main View tab page, click on the folder under the Camera list to expand the camera channels. Double-click on the channels to see the live streaming.

Annke Vision – Access the DVR/NVR System via ANNKE Vision software on PC (Via P2P Cloud)

This article shows you the steps to access the ANNKE system on a computer via the client software ANNKE Vision.

Adding via P2P Cloud allows remote access (ANNKE system and computer can be in the different network/router). While you may find the camera live view/playback and recordings download become laggy due to unstable network.

To access the system locally on ANNKE Vision, please add via IP address. See this instruction.

Steps:

1. Download and install the software Annke Vision on your computer.

Here is the download link:

https://download.annke.com/software/HK/Annke_Vision_V3.7.0.50_E.exe

2. Plug the ANNKE system into your router via an Ethernet cable.

3. Run the software ANNKE Vision. Register an administrator account and set up Password Protection.

Note: This account is only for logging in to ANNKE Vision. It’s not the same as your ANNKE system account. (It is suggested to select “Enable Auto-login”)

The username and password can be anything.

4. Register an account (P2P account) on the mobile app Annke Vision.
Register an account on Annke Vision via your phone number or email address.

5. Come back to ANNKE Vision. Go to Device Management and click Add.  Choose Cloud P2P and select your country/area(the phone APP account area), and click Login.

7. Then log in with the user name and password of your Annke Vision APP account.

Note: If your user name is the phone number, please input it in this format ‘+441234567890‘ (no space between the country code and the phone number).

If the user name and password are both correct, but the App keeps asking you entering a verification code, please log in again with email address that you used to register the Annke Vision App.

8. If the ANNKE system has been added to the Annke Vision account beforehand, you can see it on the list automatically.
Otherwise, add the system to ANNKE vision account first.

9. Go to the Main View tab page, and click on the folder(the name is your APP account username) under the device list to expand the camera channels. Click the play button on the channels to see the live streaming.

Annke Vision – Access the DVR/NVR System via ANNKE Vision Software on PC (Via IP Address)

This article shows you the steps to access the ANNKE system on a computer via the client software ANNKE Vision.

Adding via IP address only allow local access (ANNKE system and computer must be in the same network/router). But you will get a better experience when watching the camera live view/playback and download recordings, etc.

To access the system remotely on ANNKE Vision, please add via P2P Cloud. See this instruction.

Step by Step:

1. Download and install the software ANNKE Vision on your computer. Here is the download link:

https://download.annke.com/software/HK/Annke_Vision_V3.7.0.50_E.exe

2. Plug the ANNKE system into your router via an Ethernet cable.

3. Make sure your computer has been connected to the same router as the ANNKE system.

4. Run the software ANNKE Vision. Register an administrator account and set up Password Protection.

Note: This account is only for logging in to ANNKE Vision. It’s not the same as your ANNKE system account. (It is suggested to select “Enable Auto-login”)

The username and password can be anything.

5. Run the software, and go to Device Management.

6. Click Online Device. If the system and computer are in the same LAN network, you can see the device information at the bottom.

7. Select your device, and click on Add. Then please fill in the information in the popped window.

Note:

1. The name can be anything.
2. The IP address of the system may vary from the network. Ensure the IP address you input is correct.
3. The user name must be ‘admin’.
4. Password is the one you used to log in to your system on the monitor/TV.
5. Remember to tick Import to Group.

8. The device information will then be shown on the tab page Device for Management. You can see the Net Status is online as the picture shows.

9. Go to the Main View tab page, and click on the folder under the DVR list to expand the camera channels. Click the play button on the channels to see the live streaming.

Annke Vision – How to Live Stream Your ANNKE Device on YouTube by FFmpeg?

Purpose:

Using FFmpeg as an encoder for YouTube Live has fewer requirements on the hardware. While you may need some basic knowledge about FFmpeg.

Contents:

1. How it works?

2. How to achieve it?

3. Installing FFmpeg

4. Set a Static IP Address for your ANNKE device

5. Set up DDNS for your ANNKE device

6. Get the RTSP address

1. How it works?

With the RTSP address from your ANNKE device, and FFmpeg installed on your Windows computer, you can use the below command line in the CMD software to begin a live stream. The live stream will be uploaded to your YouTube channel automatically.

set USERNAME=device login username
set PASSWORD=device login password
set CAMERA=device IP
set STREAM_KEY=xxxx-xxxx-xxxx-xxxx from YouTube Live dashboard

Example：

ffmpeg -hide_banner -loglevel fatal -rtsp_transport tcp -i rtsp://%USERNAME%:%PASSWORD%@%CAMERA%:554/ Streaming/Channes/ID/?transportmode=unicast.sdp -f lavfi -i anullsrc -c:v copy -c:a aac -map 0:v -map 1 -f hls -hls_time 4 -hls_playlist_type event -method PUT “https://a.upload.youtube.com /http_upload_hls?cid=%STREAM_KEY%&copy=0&file=stream.m3u8”

2. How to achieve it?

To achieve the above, we will need to:
1). Install FFmpeg on your Windows computer.
2). Get the RTSP address. For a stable RTSP address, we will need to set a Static IP and set up DDNS for your ANNKE device.
3). Get the YouTube stream key: Once your YouTube account has access to YouTube Live, you can find the stream key as the below picture shows.

3. Installing FFmpeg

Here is the instruction: https://www.wikihow.com/Install-FFmpeg-on-Windows#

4. Set a Static IP Address for your ANNKE device

Propose: An ANNKE Device with a static IP address can still be accessed by the same IP after reboot.

Step:
1) Disable DHCP
2) Make sure the device is online

1) Disable DHCP
Log in to your ANNKE Device. Below is the Web interface of the ANNKE device:
Go to Configuration-Network-Basic Settings-TCP/IP, Uncheck DHCP, fill in the below box per your computer in the same network.
Note: You can check DHCP and click Save at first, this will fill in the below box automatically. Then uncheck DHCP and leave the below box as they are.

2) Make sure the device is online
After the above, go to Configuration-Network-Advance Settings-Platform Access, make sure the option Enable is checked and Register Status shows Online as below picture.

If it shows Offline, refer to this instruction to make it online at first: https://help.annke.com/hc/en-us/articles/360000648061

5. Set up DDNS for your ANNKE device

Propose: An ANNKE device with DDNS service will have a static IP/hostname on the Internet. This allow you to visit the ANNKE device by a static URL. To achieve this, Port Forwarding on your router is also required.

Steps:
1) Setup your DDNS account
2) Enable DDNS on your ANNKE device
3) Port Forwarding

1) Setup your DDNS account
There are some free DDNS service providers. In this article, we will take NO-IP for example.
After you created an account on the NO-IP website, Click your name at the top right corner, go to Account, then Dynamic DNS
Click Create Hostname

Create your hostname in the box. Leave other parameters as default, click Create Hostname

You will see the hostname in the list.

2) Enable DDNS on your ANNKE device
Log in to your device, go to Configuration-Network-Basic Settings-DDNS, tick on Enable DDNS, fill in the boxes as below:
DDNS Type: NO-IP
Server Address: dynupdate.no-ip.com
Domain: your hostname on no-ip.com
User Name: your user name on no-ip.com
Password & Confirm: your account password on no-ip.com
Then click Save to apply the change.

3) Port Forwarding

Purpose: Port forwarding allows other devices to visit a device in your local network.

Steps:
The steps may vary according to different routers. Below steps are based on the router Virgin Media Hub 3.0:

Click Create a new rule, then fill the boxes as below:
Local IP: your device’s IP.
Local start port: 554
Local end port: 554
External start port: 554
External end port: 554
After that, click Add rule to apply the change.

Now, you can go to canyouseeme.org, input your port number in the Port to Check box, and click Check Port. If you can see the message ‘Success, I can see your service on [your WAN IP] on port (554)’, then the port forwarding has finished.

6. Get the RTSP address

Steps:
1) RTSP address format
2) Test your RTSP address

1) RTSP address format
rtsp://IP:RTSPPort/Streaming/Channes/ID/?transportmode=unicast.sdp

Explanation
ID means mainstream or sub-stream and channel number. If the ID is 102, we will get
a sub-stream of the first channel. If the ID is 101, we will get mainstream.
RTSP URL supports to add username and password:
rtsp://admin:12345@IP:Port/Streaming/Channels/ID/?transportmode=unicast.sdp
The type of authorization supports BASIC and DIGEST.

Examples
Get sub-stream from IP camera on channel 1
rtsp://172.28.1.52:554/Streaming/Channels/102/?transportmode=unicast.sdp

2) Test your RTSP address
Once you finish getting the RSTP address, try it on the VLC player to make sure it’s working.
In VLC player, use the shortcut Ctrl+N or navigate to Media-Open Network Stream. Input your RTSP address in the box, click Play.
When the RTSP address is correct, you will see the live stream from your camera in about 5 seconds.

Annke Vision – Annke IP camera connect with Tinycam Pro

Note:

For the Tinycam can only working with IP cameras, It can not connect with NVR. So if you have already had a POE system( NVR+ IP camera), It can not directly get the steam from the POE port. Please connect the IP cameras directly to your router. Please do not forget to have an extended power ( 12V/1A ) for the cameras.
The APP Timycam can only support IP connection, so If you would like to have the image everywhere, Please do the port forwarding for the cameras, you need to contact the router manufactory or network provider to have the correct operation.

If you find the image is not smooth. That is caused by that the app will auto-adjust the stream for the image. so you can change the APP decode method or you can directly change the cameras’ video stream, you can adjust lower the resolution and bitrate from cameras’ setting page.

Step:

1.Adding the cameras. Please select “Add IP camera, NVR/DVR” and edit it.

2. Edit the camera name and select the correct Protocol type by the camera brand.

Please notice that the Tinycam Pro can not directly get Annke Brand, So you need to select the camera brand “Hikvision” and choose a model number( everyone is ok). Don’t worry, our connection protocol is the same as Hikvision.

3. Please input the correct IP and port information.

“Hostname/IP address“: It would be LAN IP. WAN IP or DDNS. But please notice that If you connect with WAN IP or DDNS, Please do not forget the port forwarding.
“Web port number“: Default is 80. It follows with your camera setting.
“RTSP port number“: Default is 554. It follows with your camera setting.

3. Input the correct account information. the account information is your cameras’ account and password.

4. When you finished the parameter setting, you need to back to the top line to check the connection status.

“OK” means the camera is correct to connect to your system.

Click the “camera status“, you can get the detail stream information and image.

5. When you finish the camera setting, you can directly go to the live view to have the camera image.

Annke Sight – How to Access DVR/NVR System on Computer Browser with its IP Locally?

Step 1：

Please connect the NVR to the router by ethernet cable.

Step 2：

Please get a windows computer which is connected to the same router and check that computer’s network information.

Step 3:

Install the search tool below on the computer to search the NVR’s IP.

https://download.annke.com/document/Computer_Software/DvrSuite-1.0.0.4.exe

Step 4:

Check the NVR’s IP address and please make sure the computer and the NVR in the same network segment. If not, please change its IP address.

Step 5:

Use the IP such as http://192.168.1.112 to enter your NVR with the IE browser.

Annke Sight – How to Connect the Small Base Station to Annke Sight Software on Computer?

Purpose: This instruction is to help you add a small base to Annke Sight software on the computer.

Steps:

1. Connect the base station to the Internet.
Make sure the base station is connected to your router, and the network indicator light on the station is in solid green.

2. Download and install the Annke Sight software on your computer.
Here is the download link of the software:
https://download.annke.com/document/Computer_Software/Annke_Sight_Setup_3.0.4.0_20210510.exe

3. Run the Annke sight on your computer and log in.
When the installation of software finished, it will pop up the login page. There are two ways to login:
1) Login Local: The default user name is “admin”, and the default password is empty (just leave the password box empty and click “Login”).
2) Login Cloud:  please login with your cloud account (the account you used to log in to the phone app Annke Sight).
You could select one of these methods to log in to this software.

Note: For your privacy, please change your username and password in time.

4. Tap Add on the right-top of the interface, and the Add Device window will pop up.

5. Add your NVR by following the below picture, and tap Finish to add the device.

6. Double-click the device from the Device list to start the live view.

Tips: Video playback

a: Click “Video Playback” and go to the playback page.
b: Select the channel and time, then click “Retrieve” to playback by dragging the blue video strip.

Annke Nova – How to View the Camera on VLC Player by RTSP?

I41HG (Nova S) can support RTSP, it can play on VLC player by RTSP.

RTSP://[username]:[password]@[ip]:[port]/[codec]/[channel]/[subtype]/av_stream

Fox example: rtsp://admin:ARGDAK@192.168.133.48:554/H264/ch1/main/av_stream

user name: admin (default)

password: password is the verification code which you can find it on the white label at the button of this camera

IP: the camera’s IP address which you detect on the SADP tool.

port: 554

code: H264 (MPEG-4、mpeg4)

channel: CH1 (or the channel which you want to add it to, for example, ch2)

subtype: main (sub)

1. Please connect the camera to the network by the following link:

https://help.annke.com/hc/en-us/articles/360000253501-How-to-use-phone-to-connect-camera-via-sound-wave-recommend-

2. Please install the search tool SADP and detect the IP of this camera on the computer which is in the same network as the camera.

SADP tool download link:

https://download.annke.com/CMS/SADP_v3.0.2.4.zip

3. Please install VLC player on the computer.

VLC download link: http://support.annke.com/document/download/vlc-2-2-6-win32.exe

4. Pls open the VLC player-Media-Open Network Stream and then input the RTSP URL.

The format is:

rtsp://[username]:[password]@[ip]:[port]/[codec]/[channel]/[subtype]/av_stream

rtsp://admin:ARGDAK@192.168.133.48:554/H264/ch1/main/av_stream

Annke Vision – How to Activate ANNKE IP Camera via Web Browser (Without DVR/NVR)?

You may find the camera’s IP address and access/activate it on the local network via the web browser.

Video Guide:

Text Guide:

1. Power on the camera by using the power adapter or POE switch for the POE cameras.

2. Connect the camera to the router/POE switch by ethernet cable.

3. Get a computer that is connected to the same router. In other words, computers and cameras are in the same network area.

4. Download software SADPTool and install it on the computer. Here is the software download link.

For Windows: https://download.annke.com/CMS/SADP_v3.0.2.4.zip
For Mac: https://download.annke.com/CMS/sadptool.pkg_.zip

5. Run the software SADP tool and click refresh. It will find the camera’s IP, and its status is Inactive.
Note: If the status is Active and the camera was connected to the ANNKE NVR before, the password of the camera is the same as the NVR.

6. Select the device on the tool and create a new password to activate it.
The new password should contain 8-16 characters with at least two combinations of numbers, lowercase, uppercase, and special characters, no ‘admin’ included.

7. Access the camera by inputting the IP address of the camera on the IE web browser.
Then, input the user name admin and password you created.
Note: The cameras could be viewed on the IE web browser only because there is no web plug-in for any other web browser now.

8. Click the link to download the web plug-in to view the camera:

9. Once the web plug-in is installed successfully, the camera could be viewed on the web browser:

Annke Sight – How to Connect System to Annke Sight Software on Computer?

Purpose: This instruction will help you how to view cameras on the computer by Annke sight software.

Steps:

1. Power on NVR and connect the recorder to the router by Ethernet cable.

2. Go to System setup—Network setup to check if P2P is online. It must be online if you want to remote view.

If it is offline, please refer to the link below to make it online at first.
https://help.annke.com/hc/en-us/articles/360000253982-

3. Download Annke Sight and install it on your computer. Here is the software download link.

For Windows PC:

https://download.annke.com/document/Computer_Software/Annke_Sight_Setup_3.0.4.0_20210510.exe

For Mac PC:

https://download.annke.com/document/Computer_Software/Annke_Sight_mac_2.0.8_20210417.dmg.zip

4. Please run the Annke sight, then it will pop up on the login page.
There are two ways to log in to the software.

1) Login Local: The default user name is “admin”, and the default password is empty (means you don’t need to input anything).

2) Login Cloud:  Please log in with your cloud account (the account you used to log in to the phone app Annke Sight).

5. Tap Add on the right-top of the interface, and the Add Device window will pop up.

6. Add your NVR by following the below pictures, and tap Finish to add the device.

Annke Vision – How to Access DVR/NVR System on The Web Browser from PC(in the Same Local Network)?

General steps:

1. Plug the DVR/NVR into a router with a network cable.

2. Find DVR/NVR’s IP address.  There are two ways to find the IP address:

Method #1

1) Find the IP address on the TV/monitor.

Please go to Menu–Configuration–Network–General.

Method #2

Find the IP address on a computer.

1) Video guide:

2) Text guide:

Please download and install the software SADPTool from this link:
For Windows computers: https://download.annke.com/document/Computer_Software/SADPToolV3.0.3.3.zip
For Mac computers:
http://support.annke.com/document/HK/general/sadptool.pkg_.zip

Please connect your computer to the same network/router of the DVR/NVR, then run this software. It will detect the DVR/NVR’s IP address automatically.

3. Get a computer that is connected to the same router as NVR is to access NVR with its IP on the browser. The user name is admin and the password is your system’s password.

3.1. We suggest using the IE browser instead of other browsers because we only have the web plug-in for the IE web browser now.

Note:

If you can not see the image of the cameras, the image may be encrypted. Please go to the system to disable it. Please go to Menu–Configuration–Network–General.

Annke Vision — How to Access the Web interface of ANNKE PoE Cameras via Browser? (Without NVR)

Purpose: Some features of the ANNKE PoE camera need to be configured on the camera’s Web interface (it’s individual setting page).

Note:
1) For all the mentioned camera models, their live stream will work on the IE browser after installing the plugin.
2) For model I91BM/I91BN/I91BL/I91BK/I81HB, their live stream can also work on Chrome and Firefox after installing the plugin.

Steps:

1. Connect the camera to a 12V DC power supply (must be 12 Volt, can be 1 Amp or above) and to a broadband router by ethernet cable.

2. Run the SADP software on a computer in the local network.

For Windows system:

https://download.annke.com/CMS/SADP_v3.0.2.4.zip

For Mac OS:

https://download.annke.com/document/Computer_Software/SADPTool.pkg.zip

The SADP will detect the camera’s IP address. Follow the below picture to enable DHCP for the camera.

Input the IP address in a Web browser ( IE browser is recommended).

3. Input the user name and password of the camera to log in. (Generally, the username is “admin” with all letters in lowercase)
If you use the camera for the first time, you need to activate the camera at first and set an admin password for it;
If the camera has been activated on the ANNKE NVR, the camera’s password is the same as your NVR’s admin password.

4. Now you can see the camera’s Web interface. Explore and have fun 🙂

Note:
If you find the camera live view fail to load when clicking the button “Start Live View “on the webpage, please try the below solutions:
1. Click the “Download Plug-in” button to download and install the webpage plugin.
2. Copy the webpage address then visit it via IE browser, or via Microsoft Edge browser (requires reloading the page into IE mode).

Annke Vision – How to Access the Annke IP Camera’s Setting Page via Web Browsers?

Purpose:

Some of the cameras’ functions can only be configured in their individual setting page. Below is the instruction to enter Annke’s IP cameras’ individual setting page.

Step 1:

Connect your IP camera and your computer to the same network/router. The connection can be either via ethernet cable or WiFi.

Step 2:

Find the IP address of your IP camera. The procedures depend on your computer.

a). If your computer is NOT a Windows computer: Please access your router to find the camera’s IP address (You may need to contact your router’s seller for further information).

b). If your computer is a Windows computer: You can use the software called SADP TOOL to find the IP address. Below are the steps:
b-1). Please download and install the software SADPTOOL.exe to your computer:
https://download.annke.com/CMS/SADP_v3.0.2.4.zip
b-2). Run the software and you will find the camera’s IP address on the device list.

b-3). Double-click on the IP address (or input it into your web browser manually) then you will see the camera’s login page. Input the user name ‘admin’ and the camera’s password to proceed.

b-4). Click on the Configuration tab to enter the camera’s settings page.

Note: The web page layout may be a little different according to different camera models.

Annke Vision – Modify Output Resolution of ANNKE Systems on the Web Interface

Purpose: This instruction introduces the method to change the output resolution of the ANNKE system. It is effective when the ANNKE system doesn’t show any display on the TV/monitor due to a mismatch of output resolution between them.

Steps:

1. Connect your ANNKE system to your home router via an ethernet cable.
2. Connect your computer to the same router with the DVR wired or wirelessly.
3. Download the SADP software on your computer to search the IP of your DVR/NVR.
   For Windows: https://download.annke.com/CMS/SADP_v3.0.2.4.zip
   For MacBook: https://download.annke.com/document/Computer_Software/SADPTool.pkg.zip
4. Run SADP and it will show the IP address of your DVR/NVR automatically.
5. Input this IP address into the IE browser. The user name is ‘admin’ and the password is your system‘s login password.
6. When you log in, navigate to Configuration–System–System Settings–Menu Output. Change the VGA/HDMI resolution. It’s recommended to match this resolution to your TV/monitor resolution.
   If you are not sure, just select the lowest resolution for the ANNKE system.

If this article is helpful to you, please click the “helpful” button after you review it. Any comments would be appreciated.

Annke Vision – How to Restore the DVR/NVR on Computer Browser with Its IP Address Locally?

Steps:

1. Enter the DVR/NVR on the computer browser with its IP locally. Please refer to the below link:
https://help.annke.com/hc/en-us/articles/360000252182

2. After you enter the DVR/NVR on the computer browser, please go to Configuration>Maintenance>Upgrade&Maintenance>Restore.

3. Click ‘Restore’ to start. The system will be rebooted automatically when the restore is finished.

If this article is helpful to you, please click the “helpful” button after you review it. Any comments would be appreciated.

Annke Vision – How to Get a Capture/Screenshot of the Camera’s Image on the Computer/Phone APP?

First of all, please add the cameras system to computer software and the phone APP.

For computer software: https://help.annke.com/hc/en-us/articles/360000252441

For phone APP: https://help.annke.com/hc/en-us/articles/360000252581

Secondly, please follow the below steps to get the capture/screenshot of the camera’s image:

On Guarding Vision, please select the camera and right-click the mouse, and then click Capture:

After that, the capture will be saved on the computer, and you could click the link on the right corner to check the capture directly:

On the phone APP, please preview the cameras, and then select the camera button to take a screenshot for the camera:

After that, you could check the screenshot of the camera’s image on the More–>Pictures and Videos:

If you view the cameras on the monitor and the computer, please select the camera and double-check it. Or please view the camera in one screen mode. After that, the camera will be displayed in the mainstream and the picture will be clearer so that you could get a clearer capture from the computer.

If you view the cameras on the phone APP, you could switch the mode from Basic to HD so that you could get a clearer screenshot from the mobile phone.

Annke Vision – How to Stop Audible Alarming Via the Browser?

Purpose: If you want to stop audible alarming for the system, please refer to this instruction to change the setting.

Steps:

1. Please get a windows computer which is in the same network area as the camera is. In other words, the camera and computer must be connected to the same router, by cable or by wifi.

2 Install the software on the computer. Here is the download link.
support.annke.com/document/HK/general/tool/SADPtool.exe

3. Run the software to detect the system’s IP.

4. Please copy the IP address to Internet Explorer and access the system’s page by its IP.

6. Please log in to the system and go to the Configuration-Basic event.
On this page, you could disable the audible warning for every event.
Here are the images of each interface. You could go to the interface of these setting to turn off the audible warning according to your needs.

For example, if you don’t want to have an audible warning when there is a motion detected, please go to the Motion Detection page to disable the audible warning. See the first picture below:

You could also go to smart event to disable the audible warning. Please note that this option is not available on all models and systems.

How to activate VMS Enterprise

Milesight VMS Enterprise is a professional video management software. For using full functions, users need to get license and activate it. About the operation process, please check the details below.

1. Activate VMS Enterprise

1.1  How to activate in the Wizard interface

After logging into the system, the VMS system client interface will show as below. If you create Owner user and first login into the VMS system, there is a wizard window displayed in the client interface.The wizard will help you to quickly configure and use the VMS system, including some basic configuration page: Security, License, Devices and Storage. If you create a new system, then there is a pop-up wizard as shown below at system’s very first login and once only.

Here you can choose directly to skip wizard or click  button to star wizard, and in the second step of the wizard, we can activate the license.

Read More :

• Milesight CMS VMS installation user guide
• Hikvision Password Reset Do It Yourself

License

The License wizard will guide user how to activate license.

There are two options, including: “Enter License Key and I Want Free Trail”.

Note: Now Mliesight VMS only supports camera access license.

①: Free Trial Activation 

Step1: Click  button. If this is the first time you use the VMS software, then a window will pop up as shown below:

Step2: Select server which a license is registered to and click  button, then a Free Trail information card will show in the License wizard interface as shown below:

Note: The Free Trial with 4 camera access is a time-limited experience license that expires

in 6 month after activation. You can contact our sales to purchase our license to access more channels.

②: Online Activation

Step1: Click  button and wait for several seconds, a window will pop up as shown below:

Step2: Select server and input activation code, then click the  button;

Note: The format of the activation code is 16-digit hexadecimal, and the letters in it are all lowercase letters.

Step3: After you verify the activation code successfully, the license information card will show in the License wizard interface.

③: Offline Activation

Step1: Click  button. If neither target server nor client computer is not connected to the Internet, then licenses can be activated offline.

Step2: Select server and Input Activation Code, then click  button. Here you can operate according to current step tips.

1.2  How to activate in the Settings interface

Except activate license in the wizard, you also can activate license in the Settings interface, the steps are basically the same as in the “Wizard”. It could be found in the:

“Settings -> System&Servers -> System Settings -> License Activation”:

Click the  button, then the window will pop up as shown below, in this interface, you also can choose “Free Trial” ,  “Online Activation” or “Manual Activation”.

①: Free Trial

Step1: Click  button. If this is the first time you use the VMS software, then a window will pop up as shown below:

Step2: Select server which a license is registered to and click  button, then a Free Trail information card will show in the License wizard interface and as shown below:

Note: The Free Trial with 4 camera access is a time-limited experience license that expires

in 6 month after activation.

After trying the free trial, you can choose to contact our sales to purchase the license to obtain the activation code, and add the license in the following steps to directly expand your layouts to 64 channels.

②: Online Activation

Step1: Select server and Input Activation Code, then click the  button;

Step2: After you verify the activation code successfully, the license information will show in the interface, and you can continue to add more license by clicking  button.

③: Manual Activation

Step1: Click  button. If neither target server nor client computer is not connected to the Internet, then licenses can be activated offline.

Step2: Here you can operate according to “current step” tips as shown below:

1) Click  button to export the “LicenseRequest.bin” file and save to your local storage path or flash memory, then click  button. The window will change as step tip2;

2) Copy the address to another online server URL search box and the Milesight License Activation website will show as below. You can upload the previous exported “LicenseRequest_xxxx-xxxx-xxxx-xxxx.bin” here;

3) If the activation code is correct and valid, then the website will show as below. You can click  button to download the response file;

4) Import the downloaded license response file from activation website, and click  button to activate the license. If you want to import the response file later, you can click  button.

Finally the license has been activated successfully.

Note：

①: How to deactivate in the Settings interface

You can also choose to deactivate your license in the Settings interface and activate it on another computer. For example, when replacing a server: if you want to use this license on another computer, you could deactivate it from this server, and then activate it on another server.

After the operation is successful, a prompt interface will pop up, you can choose to “Reactivate” on this computer, or click “OK” to deactivate the license from your computer.

②: Multiple Activations

If you want more channels, you can contact the sales to buy the license again, and then activate it directly, the total number of channels will be superimposed on the previous number.

2. Status

After you activate the license successfully, the license will be added to the License Activation list and the working status will be displayed.

There are some other operations as below:

①: Click  button to import the response file to activate the license.

②: Click  button to deactivate the license. After deactivation, this activation code can be reactivated or activated and used on other servers. The free trial license does not have this option.

③: Click  button to delete the license. This option is only for the license whose status is not Working.

④: Click  button to check each license details.

⑤: Click  button to export the license list in the system.

⑥: Click  button to overview usage condition of activated licenses.

Note: Each License can only be registered to one server because license is bound with hardware information (Including: CPU serial number, motherboard serial number, BIOS serial number and the MAC address of the first physical network card) of computer on which server resides. If there is an exceptional occurrence of server, all licenses of the computer on which server resides will become invalid. And once the server starts to run, the licenses will automatically become valid and restore working status.

How to Set VMS Enterprise User

Chapter I Introduction

Milesight VMS Enterprise supports User Management and Role Management, which can be used to manage the user’s permission. User management and role management enable authorized users to use authorized functions normally and legally, but exclude unauthorized users, which greatly protects account security.

l User Management

Users can be added, modified and deleted from the User Management page in “Milesight VMS Enterprise Client”. Several properties of a user including User Name, Password, Confirm password, Role, Email Address and Remark can be configured.

l Role Management

Role Management supports configuring the same functions and operation permissions for multiple users under a role. The resource access of role includes Function, Operation, Camera and Layout. There are four types of role which can’t be deleted by default, including Owner, Administrator, Operator and Viewer. Also, you can add or delete customized roles. Different roles have different resource access:

Owner: There can only be one user who is Owner, which is the user added when the system is created, and the priority of role is highest.

Administrator: Own full access to function and operation permissions, resource access including Camera and Layout.

Operator: Own part access to function and operation permissions, resource access including Camera and Layout.

Viewer: Own part access to function and operation permissions, resource access including Camera and Layout.

Customized roles: You can customize the role permissions.

You can configure cameras for the customized roles. The administrator and owner can share their configured layout with the users under the role, so that users under the customized role can access to the devices in the layouts.

l The application of User&Role

User&Role can be used in E-map and Event Rule Settings. You can configure the user’s permissions on the E-map. And you can configure show notification to the specified users.

Chapter II User Settings

2.1 User Management

1. How to add a user

Step1: Click the button  in the Settings -> System & Servers -> User Settings -> User Management interface.

Step2: Set the User Name, Password, Confirm password, Email Address and Remark as you want. And select a Role for the user, which include Owner, Administrator, Operator, Viewer and other custom roles.

Note: 

1. There can only be one user who is Owner, which is the user added when the system is created, and the priority of role is highest.

2. The password must contain at least 8 characters and cannot consist of only digits or letters.

Step3: Configure user expiry date. When the user date expired, the user can’t login into the VMS system.

Note: 

The user whose role is Owner never expire by default.

Step4: Configure three security questions for users, and each user can modify only his or her own security questions. Users need to answer these security questions before resetting the password, which greatly improves security.

Step5: Configure to change the password periodically, which are supported for better security protection. Change the password every 10 days, 30 days, 60days, 90 days or customize days are optional, and the system will prompt you to change the password periodically.

Step6: Configure to change password when first login. The system will automatically prompts you to set a new password at first login. This option is supported for better security protection, too.

Step7: Click the button  to save the basic information for user. And the user will be created to the user list.

Step8: Click the icon  toggle to enable or disable this user.

Note: 

1. The created users are enabled by default. When logging in to the VMS Client system, the user cannot disable itself.

2. If user is disabled, then the VMS Client system which the user login to will logout compulsively and pop up a reminder window “User has been disabled or deleted, please contact administrator”.

1. How to modify a user

Step1: Click a user which you want to modify.

Step2: Modify the information you want to change.

Note: 

1. The Role attribute of user whose role is Owner cannot be modified.

2. The user name must be unique.

Step3: Click the button  to save the modified information. And a successful configured message will pop up in the lower right corner.

Note: 

When you click other buttons outside the control panel before save the modified information, a window will pop up to inform you “Configuration is not saved, discard changes?”.

2. How to delete a user

Step1: Click a user which you want to delete.

Step2: Click the button  , and a reminder window “This user will be deleted” will pop up. Click the button  to delete the user.

Note:

If you check the checkbox to keep user history data and even if click “OK” button to delete the user, then tag or locked recording video files added by user can still be kept.

2.2 Role Management

1. How to manage roles

There are four types of role which can’t be deleted by default, including Owner, Administrator, Operator and Viewer. Also, you can add or delete customized roles. You can create multiple users under a role, then all users under the role will be listed in the User List.

Note:

You can click the  button to delete the user under the role.

(1) How to add customized role

Step1: Click the button  in the Settings -> System & Servers -> User Settings -> Role Management interface.

Step2: Set the Role Name and Remark you want.

Step3: Click the button  to save the Basic Information for role. And the role will be created to the role list.

Note:

The role name must be unique.

(2) How to modify a role

Step1: Click a role which you want to modify.

Step2: Modify the information you want to change.

Step3: Click the button  to save the modified information. And a successful configured message will pop up in the lower right corner.

(3) How to delete a role

Step1: Click a user which you want to delete.

Step2: Click the button  and a reminder window “This role will be deleted” will pop up. Click the button  to delete the user.

2. How to configure role’s permissions

Different roles have different functions and operation permissions, resource access including Camera and Layout.

(1) Administrator

Own full access to function and operation permissions, resource access including Camera and Layout. Even if Camera and Layout pages are not displayed, Administrator has full access to camera and layout of VMS system by default.

(2) Operator

Own part access to function and operation permissions, resource access including Camera and Layout. Even if Camera page is not displayed, Operator has full access to camera of VMS system by default.

Note:

1. The Operator has more access than the Viewer, like the Operator can operate the devices and access the Video Wall and Event logs.

2. The Layouts will be introduced in next part. About Layouts

(3) Viewer

Own part access to function and operation permissions, resource access including Camera and Layout. Even if Camera page is not displayed, Viewer has full access to camera of VMS system by default.

(4) Customized role

You can customize the role permissions.

Step1: Click a customized role which you want to configure the role’s permissions. And click the button.

Step2: Select permissions for customized role as needed.

Step3: Click the button  to save the permissions. And then a successful configured message will pop-up in the lower right corner.

3. How to configure cameras for the customized roles

You can configure cameras for the customized roles as needed.

Step1: Select cameras for customized role as needed.

Step2: Click the button  to save the cameras.

Note:

When the customized role has Device Management Permission, the camera cannot be disabled.

4. About Layouts

Here the users of Administrator or Owner role can select the Operator, the Viewer and the customized role to share the layout, so that users under the Operator, the Viewer and the customized role can use the layouts and have access to the devices in the layouts.

(1) How to configure customized layouts

Step 1: First, determine the channels and their locations you’re interested in, then right-click the camera live view window in the Live View interface to pop up a menu. And select  option to save the layout.

Step 2: You can name the new layout, and clickbutton to save it. Then the layout will be displayed under the Layouts module in the left Resource Panel.

Step 3: Right-click the corresponding layout and selectoption to preview the camera in the layout. You can also directly double-click the corresponding layout for quick viewing.

Note:

The operation of setting layout in the Playback interface is the same as that in the Live View interface.

(2) How to share layouts

Step 1: In the Settings -> System & Servers -> User Settings -> Role Management interface, users of Administrator or Owner role can select the corresponding role to share the layout.

Step 2: Choose the layout you want to share on the Layouts page, and click  button, the layout icon  will change to . In this way, all users under the corresponding role can use this layout and have access to the cameras in the layout.

Step 3: Click  button to check cameras in the layout. Hover your mouse over the channel to see the thumbnail and related information.

2.3 The application of User&Role

1. How to use User&Role in E-map

Step1: Click the button in the E-map -> User Permission interface.

Step2: Configure the user’s permissions of this Map. Manage and View Only are optional.

Note:

The user under the customized role can see the assigned resources only.

Step3: Click the button  to save configuration.

2. How to use in Event Rule Settings

Step1: Click the button in the Settings -> System & Servers -> Event Rule Settings interface.

Step2: Configure to show notification to the specified users.

Step3: Click the button  to save configuration.

How to set up Failover on VMS Enterprise

1. Introduction

In order to improve users data protection and data security, we have added the Failover function in VMS Enterprise. In the same system, when a server fails, other servers with Failover function enabled will take over the camera and keep recording the video of failed server.

Note:

1. To use this function, need at least two servers.

2. When the failed server is restored, the camera’s video during the failure will remain on the replaced server and will not be sent back to the original server.

3. When multiple servers are ready for taking over the camera, the system dynamically allocates the camera based on the load of each server.

2. How to Set Failover 

2.1 Add multiple servers to the same system

If the server is not added to any system, it is an Undefined server. You can select and add them to any system.

Note:

1. If the current server has been added to another system, the server can be detached from the system. Please follow the steps below to set it up.

2. To add into a system, need to enter the account and password of the system owner.

Step 1: Login to the VMS Enterprise, Select“Settings”-> Click“Server Settings”-> Choose a “server”-> Click“Detach Server”

Step 2: Choose“Remove or Keep cameras of this server from system” —> Wait for 5 seconds and click  button to detach the selected server from this VMS system, then the server will become an undefined server.

(1) Only the Owner user has permission to perform the Detach Server operation and check the detach result.

(2) When there is an exceptional occurrence of server to make it offline, if you directly click  button,  the deleted server is not actually detached from system. Once server restores normal status, the server still can display in the interface and start working.

(3) After the last server is detached, all clients connected to the system will be forced to logout, and pop up a window to inform you“All servers in this system have been removed, please set up system or contact administrator”.

2.2 Set Failover

Step 1: Connect to the system, Select“Settings”-> Click“Server Settings”-> Choose a server -> Click“Failover”

Note: The“Max cameras allowed on this server”is depend on the VMS activation code.

(1) Check  to enable the Failover function.

(2) Checkand all cameras in the system and their priorities will be displayed on the list below.indicates that continuous recording is enabled.indicates that continuous recording is disabled.

(3) You can select the cameras and set the priority including High, Medium, Low and Never. Then click  button.

(4) Finish the setting and click  button.

Note:

There must be unoccupied channels on the server whose Failover function is enabled. Only when the number of channels on the server is less than 128, the server whose Failover function is enabled can take over the channels of other servers.

VMS Enterprise ANPR Solution

I. What is ANPR

ANPR(Automatic Number Plate Recognition) is a technology that uses optical character recognition on images to read vehicle registration plates. For Milesight, the ANPR algorithm is embedded in cameras, which allows the cameras to recognize, capture and upload license plate images all alone and intelligently.

II. Why Milesight ANPR Solution

Ø Quick Capture & Accurate Recognition

l Accurate License Plate Identification Under all kinds of conditions

l High-reliability License Plate Recognition with more than 95% high performance accuracy

1. Up to 4 Detection Regions

2. Reliable Confidence Level

3. Vehicle Direction Recognition

4. Detection Regions of PTZ

5. DACH Region Recognition

Ø Intelligent Analysis & Efficient Management

• White and Black List Management
• A Stand-alone ANPR Solution
• Fully Integrated with Milesight NVR/CMS/VMS Enterprise
• 3rd Integration: CGI

Ø Adaptable to Most Operation Requirements

• Max recognition speed 120 km/h
• Over 70 countries and regions
• Various options

LPR 12X H.265⁺ AF Motorized Pro Bullet Network Camera

LPR 12X H.265⁺ Mini PTZ Bullet Network Camera

LPR H.265⁺ ABF Pro Box Network Camera

LPR H.265⁺ Mini Bullet Network Camera

LPR H.265⁺ Vandal-proof Motorized Mini Bullet Network Camera

LPR H.265⁺ Motorized Pro Bullet Network Camera

III. Countries/Regions that support ANPR

Currently, we have three kinds of LPR, including LPR1, LPR2 and LPR3. LPR1 is used in Asian region, LPR2 is for European region, and LPR3 is for Korea. It covers over 70 countries and regions.

LPR1:

LPR2: 

CIS (former Soviet Union)

IV. How to set ANPR with Milesight Network Cameras

1. Settings

Step1: Go to“LPR”->“Settings”，after log in the web.

Check the checkbox “Enable License Plate Recognition”, and you can draw the screen to select the areas interested. There will be shown in the blue box as below.

[License]: A license will be automatically assigned to each device.

[License Status]: This column is used to display the status of the license, “Valid”or  “Invalid”.

[Processing Resolution]: Default resolution selected is 1280*720. You can choose different resolution according to the network environment.

[Set LPR Detection Region]: You can set up to 4 ROI areas by drawing the screen. If you choose Normal Mode, it supports configuring the LPR detection regions for the current area. If you choose Advanced Mode

(Only for PTZ series), it supports configuring different LPR detection regions for different PTZ presets(Only support Preset 1~4 so far).

[LPR Night Mode]: 

Achieve the best effect of LPR night recognition by adjusting different parameter levels. You can also schedule the Start Time and End Time, and adjusting the level according to the environment.

Step2: Schedule Settings. You can draw the schedule by clicking“Edit”button. And then click “Save” or “Reset” after finishing the setting.

Step3: Detection Settings and LPR Message Post Settings.

[Detection Trigger]: If you choose “Always”, camera will always detect the license plate. If you choose “Alarm input”, camera will only detect the license plates when Alarm Input is being triggered.

[Confidence Level]: You can set the confidence level from 1 to 10. When the confidence level of the license plate is higher than the set confidence level, it will push the license plate image to the logs interface.

[Repeat Plate Checktime]: Set the time interval for repeatedly reading license plates to effectively avoid duplicate identification of parking vehicles.

[License Plate Serial Format]: Formulate identification rules and automatically filter wrong license plate information to achieve more intelligent and accurate license plate recognition.

[Feature Identification]: Check Region, Direction, ROI_ID or All to enable Features Identification, it will display the corresponding information on the logs interface.

Note: Region detection only supports DACH region.

[LPR Message Post Settings]: Check the checkbox to enable LPR Message Post. It will push information to some third-party devices or software that are compatible with ours. Information can be pushed by RTSP, TCP or HTTP.

More information about LPR Message Post, please refer to Milesight-Troubleshooting-Integration between LPR Camera and NVR(VMS).

Step4: Don’t forget to click “Save” after finishing all settings.

2. List Management

Add the license plates to this interface as Black or White type (Black/White List), and then you can set the alarm action for these license plates in the corresponding Black list mode or White list mode interface. When these license plates are detected, the camera will respond to your settings accordingly.

[Add License Plate]: Select the license plate type as black or white, enter the license plate number, click the “Add” button, the license plate number will be added successfully.

[Batch Upload]: You can add a csv file of the license plates you want to add, click the “Browse”button to import the form to this interface, click the“Upload”button, the license plates will be added successfully.

[List Search]: Select Plate Type or directly enter the license plate number, click the “Search”button, the corresponding license plate will be displayed in the list as below.

[Export List]: Click the“Export List”button to export the license plates in the current list as a csv file locally.

[Delete List]: Click the“Delete List”button to delete all the license plates

in the current list.

3. Black /White/Visitor List Mode

Step1: Check the checkbox to enable Black List Mode.

Step2: Schedule Settings. You can draw the schedule by clicking“Edit”button.

Step3: Set Alarm Action.

Table 1 Description of the buttons

Step4: Set Alarm Settings.

Table 2 Description of the buttons

After that, when a license plate marked as“Black”,“White”,“Visitor”is detected, the camera will respond accordingly to your settings.

4. Professional LPR Liveview Interface

Milesight LPR camera supports professional LPR Live View interface. You can see the real-time license plate recognition results.

Note:

①　Upgrade your device to corresponded firmware version.

Camera: V4X.7.0.74 or above.

Firmware download link: http://www.milesight.com/support/download#firmware

②　If there is no SD card or NAS as the storage space, the snapshots of license plate will be temporarily stored locally on the PC, cleared after logging out, and do not support Smart Search which will be introduced in the next part.

5. Smart Search

Step1: Select Plate Type or directly enter the license plate number.

Step2: Select Start Time and End Time, click the “Search” button to achieve fuzzy search, then the corresponding license plates or license plates containing search keywords will be shown on the logs while the complete video and license plate information will be shown on the left of the interface.

There are two methods to backup LPR logs.

①　Backup license plates you want.

Step1: Tick license plates you want to backup and click “Backup” button ;

Step2: Select the export file type, video stream type and video file format, then click “Export” button.

②　Backup all.

Step1: Click “Export All” button;

Step2: Select the export file type, video stream type and video file format, then click “Export” button.

You can also click the “Auto Export” button to automatically export the logs to FTP, SMTP or Storage.

Note:

①　Insert available SD card or add NAS to camera as storage. Otherwise, you can’t check the LPR recording and snapshots.

②　Upgrade your device to corresponded firmware version.

Camera: V4X.7.0.74 or above.

Firmware download link: http://www.milesight.com/support/download#firmware

V. How to set ANPR with Milesight NVRs

1. Preparation

Here are some notes you should notice before using ANPR function.

①　Insert available HDD or add NAS to NVR as storage. (Otherwise, you can’t check the recording and logs.)

②　Upgrade your device to corresponded firmware version.

Camera: V4X.7.0.72-r16 or above.

NVR: V7X.9.0.7-r7 or above.

Firmware download link: http://www.milesight.com/support/download#firmware

③　Ensure your device support LPR/ANPR function.

Model of NVR:

• MS-N1009-UT / MS-N1009-UNT
• MS-N5008-UT / MS-N5016-UT
• MS-N7016-UH / MS-N7032-UH(16 ANPR Channels)
• MS-N8032-UH / MS-N8064-UH(16 ANPR Channels)
• MS-N1009-UPT
• MS-N5008-UPT / MS-N5016-UPT
• MS-N7016-UPH / MS-N7032-UPH(16 ANPR Channels)

Name of LPR Camera:

• LPR H.265⁺ Mini Bullet Camera
• LPR H.265⁺ Vandal-proof Motorized Mini Bullet Camera
• LPR H.265⁺ Pro Box Camera
• LPR H.265⁺ Motorized Pro Bullet Camera
• LPR 12X H.265⁺ AF Motorized Pro Bullet Camera
• LPR 12X H.265⁺ Mini PTZ Bullet Camera

④　Ensure that NVR can get license plate information. Please set TCP as Post Type which is the default mode. It can be set in Camera web page -> Advanced Settings -> ANPR -> Settings interface.

2. Settings

Step1: Go to“Event”->“ANPR”, select a channel and enable ANPR function.

[License]: A license will be automatically assigned to each device.

[License Status]: This column is used to display the status of the license, “Valid”or  “Invalid”.

[Processing Resolution]: Default selected resolution is 1280*720. Users can choose different resolution according to the network environment.

Step2: Set ANPR function effective time. You can draw the schedule by clicking“Edit”button. Draw the schedule and then click “OK” or “Apply” after finishing setting.

Step3: Set detection parameters including Detection Trigger, Repeat Plate Checktime and Features identification.

[Detection Trigger]: Always and Alarm Input are available. It will only detect when alarm input is triggered if you select Alarm Input.

[Confidence Level]: You can set the confidence level from 1 to 10. When the confidence level of the license plate is higher than the set confidence level, it will push the license plate image to the logs interface.

[Repeat Plate Checktime]: The same license plate information won’t be received on NVR within the time you set.

[Feature Identification]: Check Region, Direction, ROI_ID or All to enable Features Identification, it will display the corresponding information on the logs interface.

Note: Region detection only supports DACH region.

Step4: 

Set the detected ROI region which can be up to 4 regions. License plate will only be detected in the ROI regions.

3. List Management

Make a license plate list for your own NVR ANPR system.

Upload license plates and set them with different license type here. 10000 License plates can be added at most.

Kindly note that the list is exclusive for NVR, working with all LPR cameras you add. It won’t synchronize with the list on camera side.

There are two methods to add license plates:

①　Add one by one.

Step1: Click Add button .

Step2: Input the license plate and select license type.

Step3: Click OK and then the license plate will be added into the list.

②　Batch upload by importing template.

Step1: Click Download Template button , select USB device folder and click OK to download Template.

Step2: Input all license type and license plate number as Template shows.

Step3: Click Import button , select the file and click OK to add all license plates into list.

4. Black/White/Visitor List Mode

We provide you three modes for better event management.

Black List Mode: Manage event for license plates in black list.

White List Mode: Manage event for license plates in white list

Visitor Mode: Manage event for those license plates do not have license type.

Steps for settings:

Step1: Enable Black List Mode/White List Mode/Visitor Mode as your demand.

Step2: Set effective time for the mode to work.

Step3: Set actions you need including Audible Warning, Email Linkage, Event Popup, PTZ Action, Alarm Output and Trigger Channels Record.

Note:

Do not forget to enable these modes, set effective time and record action for corresponded mode, so that you can get real-time video when license plate is detected (Effective time and record action is enabled by default.). You can refer to How to check ANPR record part for detailed record settings.

5. Professional LPR Liveview Interface

At the beginning, you need to switch the preview mode to ANPR mode.

There are two methods to enter live view ANPR Mode:

①　Right click the mouse and select ANPR Mode as preview mode.

②　Select ANPR Mode on live view bottom tool bar.

After entering ANPR mode, the real-time license plate information will be shown on the left of the interface once it get detected.

License plate information includes Plate Snapshot, Channel Name, License Plate Number, Detected Time and Plate Type.

Two License types:

—- License plate from Black List

—- License plate form White List

No License plates type will be shown if the license plate does not exist in Black/White list.

However, you can right click the license plate information to quick add it to Black/White list or delete it from Black/White list.

Besides, you can click the license plate information to check the latest X seconds (10s~20s) video.

Note:

1. X = 10 + Pre Record Time

You can set Pre Record Time in Storage -> Video Record -> Record Settings interface.

2. Make sure that HDD is available on NVR and correct record settings is made, so that you can check the record on live view. Please refer to How to check ANPR record part for detailed record settings.

3. Make sure that NVR can get the license plate information. Please set TCP as Post Type which is the default mode. It can be set in Camera web page -> Advanced Settings -> ANPR -> Settings interface.

6. Set/Check ANPR Record

Before checking recording files, please make sure that you have proceed correct settings to make record action work.

Step1: Set Smart Analysis as Record Type in Storage -> Video Record -> Record Schedule interface.

Step2: Enable Black List Mode / White List Mode / Visitor Mode as your demand.

Step3: Set Effective time and Trigger Channels Record action of your selected mode (Full effective time and trigger channel record are set by default).

Then NVR will record when license plate is detected .

Note:

Generally, record action is triggered by event. If you just enable ANPR function without enabling Black List/White List/Visitor modes nor setting record action, it means you just enable the function while record action is not set. Then no record will be triggered. So it is necessary to do all above three steps if you want to trigger record action.

Step1: Entering Playback -> Event Playback -> Smart Analysis interface.

Step2: Input corresponded information and click search button  to search.

Step3: Click record to play the video searched out .

Click the license plate information to check the latest X seconds (10s~20s) video.

Note:

4. Black/White/Visitor List Mode

We provide you three modes for better event management, which is based on two license types.

Black List Mode: Manage event for license plates in black list.

White List Mode: Manage event for license plates in white list

Visitor Mode: Manage event for those license plates do not have license type.

Steps for settings:

Step1: Enable Black List Mode/White List Mode/Visitor Mode as your demand.

Step2: Set effective time which means Mode works during that.

Step3: Set action including Audible Warning, Email Linkage, PTZ Action, Alarm Output.

5. Set ANPR Record

Step1: Set Smart Analysis as Record Type in Device -> Select NVR -> Record Schedule interface.

Step2: Enable Black List Mode / White List Mode / Visitor Mode as your demand.

Step3: Set Effective time and Trigger Channels Record action of your selected mode(Full effective time and trigger channel record are set by default).

Then NVR will record when license plate is detected .

Note:

Generally, record action is triggered by event. If you just enable ANPR function without enabling Black List/White List/Visitor modes nor setting record action, that means you just enable the function while record action is not set. Then no record will be triggered. So it is necessary to do all above three steps if you want to trigger record action.

6. Check/Backup ANPR Logs

①　Check ANPR logs

Step1: Search on Smart Analysis interface.

Step2: Input corresponded information and click search button  to search.

Then you will get a whole ANPR logs list.

License plate snapshot will be shown on the logs list while the complete image video and license plate information will be shown on the left of the interface.

Step3: Click  to play the video.

②　Backup ANPR logs

Two methods are available after searching ANPR logs out .

1. Backup license plates you want.

Step1: Tick license plates you want to backup and click backup button .

Step2: Select the Export File Path, File Type, Video stream type and Video file format, then click export button.

2. Backup all.

Step1: Click backup all  button.

Step2: Select the export file type, video stream type and video file format, then click export button.

Then you will get corresponded file as selected export file type.

VII.How to set ANPR with Milesight VMS Enterprise

1.Preparation

① Refer to the NVR section

② Upgrade your VMS Enterprise to corresponded version.

VMS Enterprise: V1.3.0.0 or above

③ Only the LPR cameras added by MSSP protocol support ANPR function for VMS Enterprise.

④ Make sure that VMS Enterprise can get the license plate information. Please set TCP as Post Type which is the default mode. It can be set in the Smart Analysis -> ANPR Settings -> Detection Settings interface.

2.Detection Setting

Here the configuration of the camera web side will be automatically obtained. If the camera web side is not configured, you can configure it in the interface of VMS. After the configuration is completed, it will be synchronized to the camera web side.

Step1: Select a camera in the devices list tree, then click  button to enable Detection.

[License]: Only LPR2 and LPR3 need to enter the license to activate the LPR function.

[License Status]: Show present license status, including Valid and Invalid. When the license status changes to be valid, the camera can start detecting the license plates.

[Process Resolution]: Resolution of the stream for LPR analysis, including 1920*1280, 1280*720.

Step2: You can click  button to enable LPR Night Mode. The LPR Night Mode supports the optimal LPR night recognition effect by adjusting different parameter levels. You can choose Auto Mode which can automatically switch to night mode according to illumination intensity, or choose Customize Mode to set effective time manually.

    Auto Mode                                                         Customize Mode

Step3: You can set up to 4 ROI areas by drawing the screen. If you choose Normal Mode, it supports configuring the LPR detection regions for the current area. If you choose Advanced Mode(Only for PTZ series), it supports configuring different LPR detection regions for different PTZ presets(Only support Preset 1~4 so far).

     Normal Mode                                   Advanced Mode (For PTZ camera)

Step4: Schedule Settings. You can draw the schedule by clicking  button, and then click  button after finishing the settings.

Step5: Set Detection Settings and LPR Message Post Settings.

  Detection Settings                                             LPR Message Post Settings

[Detection Trigger]: If you choose “Always”, camera will always detect the license plates. If you choose “Alarm Input”, camera will only detect the license plates during Alarm Input is being triggered.

[Confidence Level]: You can set the confidence level from 1 to 10. When the confidence level of the license plate is higher than the set confidence level, it will push the license plate image to the ANPR Search interface.

[Repeat Plate Checktime]: Set the time interval for repeatedly reading the license plates to effectively avoid duplicate identification of parking vehicles.

[License Plate Serial Format]: Formulate identification rules and automatically filter wrong license plates information to achieve more intelligent and accurate license plate recognition.

[Features Identification]: Check All, Direction, Direction Region or Region(Only for LPR2) to enable Features Identification, and the corresponding information will be displayed in the ANPR Search interface.

[Enable LPR Message Post]: Click  button to enable LPR Message Post. It will push information to some third-party devices or software that are compatible with ours.

[Post Type]: Information can be pushed by RTSP, TCP or HTTP.

[HTTP Method]: There are two HTTP push methods: Post and Get.

[Snapshot Type]: Three kinds of snapshot can be chosen: All, License Plate and Full Snapshot. When you choose All, License Plate Snapshot and Full Snapshot will be pushed.

Note: This option is available just for Post HTTP Method.

[HTTP Notification URL]: The camera can use the API URL to send LPR information to other devices when the license plate is recognized. The API URL format is defined by the HTTP Server.

[User Name]: User name for HTTP Server.

[Password]: Password for HTTP Server.

[Camera LPR Port]: This option is available for TCP Post type.

Step6: Click  button to apply all settings.

3.ANPR Preview

After enabling Detection in the ANPR Settings -> Detection Setting interface, you can click  button in the right Function Panel, and the real-time license plate information will be shown on the right of the interface once it is detected.

The license plate information includes Plate Snapshot, Device Name, IP, License Plate Number, Detected Time and Plate Type.

Two License types:

—- License plate from Black List

—- License plate from White List

No License plate type will be shown if the license plate does not exist in Black/White list.

You can right click on the ANPR notification push window to pop up a menu, and choose to add the license plate to White or Black List in the VMS system. If the license plate has already existed in the White or Black List of VMS system, then you can choose to change its type or delete the license plate from White or Black List.

Besides, you can click the license plate information to check the 20s video. (20s = the pre 10s + the post 10s of the license plate event)

Note:

Make sure that correct record schedule settings is made or the ANPR event rules are set to trigger recording, so that you can check the record in the ANPR Preview Panel. You can refer to 7(1) for operation steps.

4.List Management

Add the license plates as Black/White List as needed in the interface, and the license plates without the set types are the visitors. After enabling license plate recognition, VMS Enterprise will automatically receive the recognition result sent by the Milesight cameras and compare it with the black and white list added in VMS Enterprise.

1) Add license plates

You can choose either of the below two ways to add the license plates.

a. Add license plates one by one 

Step1: Click  button to pop up a Add Plate window, then input the license plate and select the license plate type as black or white list, and click  button.

Step2: Repeat the Step1 to add other license plates manually.

b. Batch import license plates 

Step1: Click  button to pop up a Import Plates window. The imported file must be filled in according to the specified format. You can click  button to download the template.

Step2: After filling in, click  button to import the plates file, then click  button.

After successful import, you can click  button to modify the corresponding license plate and plate type.

Note:

• l The format of the imported license plates file must be csv.
• l The CSV must be saved in UTF-8 encoding format.
• l A license plate can’t be repeatedly added to the plate list.
• l Maximum quantity of license plates added in the list is 10000.

2) Search license plates

You can select the plate types including All, Black List and White List, or directly enter the license plate number, and click the “Search” button, then the corresponding license plates will be displayed in the list below.

Note: The text searched is a case-insensitive contiguous string.

In addition, you can click  button to refresh the license plate list. And click  button to cancel the filter for the license plate list.

3) Export license plates

You can click  button to export the license plates in the current list to a csv form locally. If you filter the license plate list, only the filtered list will be exported.

4) Delete license plates

Click  button to delete all the license plates in the current list. If you filter the license plate list, only the filtered list will be deleted. You can also click button to delete the corresponding license plate.

5.Black List/White List/Visitor Detection

Here you can set effective detection schedules for different detection modes, including Black List Detection, White List Detection and Visitor Detection. Only when the detection is enabled and the corresponding schedule is set, the corresponding detection results will be saved and can be viewed in the ANPR Search interface.

Step1: Click  button to enable the function, and then click  button to edit the schedule.

Step2: Click  button to apply the settings.

Step3: If you want to set related actions for ANPR trigger, you can refer to Method2 of 7(1) for operation steps. Then the set actions will be triggered once the corresponding license plate type is detected.

Step4: Once the ANPR event rules which you set take effect, you can check the ANPR event information in the Logs -> Event Logs interface. The event logs contain the event information about Date/Time, Event, Source, Action, Target and Details.

You can set filter condition as you need. In addition, if there is a recording video information about event, then you can click  button to check the event video.

6.ANPR Search

When the Black List/White List/Visitor Detection is enabled and the corresponding schedule is set, and the storage disk is enabled, you can view the corresponding detection results in the ANPR Search interface.

Step1: Check the cameras in the devices list tree, and select the plate type or directly enter the license plate number.

Step2: Select Start Time and End Time, and click  button. Then the related license plate information will be displayed as below.

Click  button to show Thumbnail Mode.

Click  button to switch to List Mode.

Step3: Click on the thumbnail photo in Thumbnail Mode or license plate row in List Mode under the searched results, then the license plate details will be shown as below. If there is a recording video about the license plate recognition, then you can click button to play the video or click  button to play the video in the playback interface.

Note:

Make sure that correct record schedule settings is made or the ANPR event rules are set to trigger recording, so that you can check the record in the ANPR Search interface. You can refer to 7(1) for operation steps.

Step4: You can click  button to backup the ANPR files you want to a local folder.

Step5: After setting the backup file destination, type and format, click  button to start the file backup. You can click  button to check task backup situation as below.

Note:

The backup file of Plate List is csv format.

7.Set/Check ANPR Record

Before checking recording files, please make sure that you have proceed correct settings to make record action work.

Note:

In the Settings -> System & Servers -> Server Settings -> Storage Management interface, make sure you enable the storage disk you are interested in to store recordings and images of VMS system.

(1) Set Recording

There are two methods to set the ANPR record.

Method1: The record schedule settings.

Step1: Select a camera in the devices list tree in the Settings -> Devices -> Camera Record Schedule -> Schedule interface, then click  button to enable Continuous Recording.

Step2: Set the Schedule, and then click  button to apply the settings.

Method2: Set the ANPR event rules to trigger recording.

Step1: Click  button to add the ANPR event rules in the Settings -> System & Servers -> Event Rule Settings interface.

Step2: Then select the trigger type as ANPR, set the source of trigger, and select the detection mode as your demand. And set the schedule and the Do Recording action. After setting the event rules, click  button.

Step3: Then the event rules will be added to the event rule list. Click  button to apply the event rules. The recording is triggered when the corresponding license plate type is detected.

Note:

Make sure the corresponding detection mode is enabled and the detection schedule is set. You can refer to 5 for operation steps.

(2) Check Recording

a. Playback 

Step1: Select the camera in the Playback interface, click  button to select the time.

Step2: You can check Show Event Mask to select the ANPR event, then the ANPR event videos will be displayed in the corresponding color.

Step3: Select the continuous recording or ANPR event recordings searched out on the time bar to play.

b. ANPR Preview

Click the license plate information to check the 20s video. (20s = the pre 10s + the post 10s of the license plate event)

c. ANPR Search

Click  button to check the latest 20 seconds video or click  button to play the video in the playback interface. (20s = the pre 10s + the post 10s of the license plate event)

How to Set VMS Enterprise Paging & Layouts & Tour Plans & Instant Playback

Chapter I Introduction

Live View is mainly used for viewing real-time video. The interface is mainly made up of left Resource Panel, center Viewing Panel and right Function Panel.

The left Resource Panel displays all servers and cameras in the VMS system. The center Viewing Panel supports up to 64 individual live camera streams on a single page. The right Function Panel has four tabs, including Notifications, ANPR Preview, PTZ Control and Tour List.

Here we focus on the Paging, Layouts, Tour Plans and Instant Playback function in the Live View interface.

1.1 Paging

Live View supports paging function. A single page can play up to 64 channels. Users can select the number of channels to play on a single page according to their needs.

1.2 Layouts

Both Live View and Playback support layouts. Layouts can be customized, so you can save the currently playing channels and their locations, which helps you watch and manage Live View and Playback more efficiently. In addition, users of Administrator or Owner role can share all layouts within the system with Operator or Viewer or the customized roles, so that users in Operator or Viewer or the customized roles can use the layouts and access the devices in the layouts.

1.3 Tour Plans

Live View supports Tour Plans, including Camera Tour Plans and Layout Tour Plans. All channels currently playing or the layouts will automatically switch Live View window by using the function, which makes it easy for users to view the live view by auto-switching.

1.4 Instant Playback

Live View supports Instant Playback function for the channel with video recording. Users can quickly view the video file in the last 5 minutes. In addition, when Instant Playback is enabled, it supports integrated window functions, including Digital Zoom, Fisheye Setting, Snapshot, Recording and so on.

Chapter II Operations

2.1 Paging

2.1.1 How to Set Paging?

Step 1: Enable “Paging in Live View” in the Settings -> Client Settings -> Local Settings -> Performance interface, and then click [Apply] button.

Step 2: Then the icon  will be displayed in the upper left corner of the center Viewing Panel, and click it to pop up the page controller.

Step 3: In the page controller you can set the number of channels to play on a single page, and you can click to jump to the first page/last page/previous page/next page.

2.2 Layouts

2.2.1 How to Set Customized Layout?

Step 1: First, determine the channels and their locations you’re interested in, then right-click the camera live view window in the Live View interface to pop up a menu. And select [Save As Layout] option to save the layout.

Step 2: You can name the new layout, and click [Save] button to save it. Then the layout will be displayed under the Layouts module in the left Resource Panel.

Step 3: Right-click the corresponding layout and select [Play] option to preview the camera in the layout. You can also directly double-click the corresponding layout for quick viewing.

Note:

The operation of setting layout in the Playback interface is the same as that in the Live View interface.

2.2.2 How to Share Customized Layout?

Step 1: In the Settings -> System & Servers -> User Settings -> Role Management interface, users of Administrator or Owner role can select the corresponding role to share the layout.

Step 2: Then check the layout you want to share on the Layouts page, and then click [Apply] button, the layout icon  will change to. In this way, all users under the corresponding role can use the layout and have access to the devices in the layout.

Step 3: You can click [Show Details] button to check devices in the layout. Hover your mouse over the channel to see the thumbnail and related information.

2.3 Tour Plans

The operations of Camera Tour and Layout Tour are similar. Here we take the operations of Camera Tour as an example.

2.3.1 How to Start and Configure Tour?

Step 1: There are three ways to start Camera Tour.

Method 1: Determine the channels you’re interested in, and right-click the camera live view window in the Live View interface to pop up a menu. And select [Start Tour] option to configure tour.

Method 2: Multiple cameras in the list can be selected by holding down [Ctrl] key on the keyboard, then right-click on the list to pop up a menu. And select [Start Tour] option to configure tour.

Method 3: If you already have a saved tour plan, you can right-click the corresponding tour under the Tour Plans module in the left Resource Panel, and select [Play] option to start tour. You can also directly double-click the corresponding tour to start tour quickly.

Step 2: After starting tour, you will enter the Tour Config interface. Then you can edit the name, the number of channels per play and tour interval. And click [Play] or [Save and Play] button to enter the real-time Tour interface. The saved tour will be displayed under the Tour Plans module in the left Resource Panel.

Step 3: Click the Tour List icon  , and all channels added to the tour will be displayed in the right panel. The icon  indicates that the channel is currently playing.

Step 4: After clicking the icon  to pause the tour, you can modify the tour name, the number of channels per play, tour interval. You can also drag the camera from the left Resource Panel to the Tour List to add it. And click the icon  to delete it by moving the mouse over the corresponding channel in the list. After the operation is completed, then click the icon  to save the current configuration. You can click the icon  to stop the tour.

2.4 Instant Playback

2.4.1 How to Enable Instant Playback?

Step 1: For the channel with video recording in the last 5 minutes, you can click the Instant Playback icon  on the top toolbar of video window to view the video.

(Instant Playback is supported for multiple channels at the same time.)

Step 2: When Instant Playback is enabled, it supports the following integrated window functions. And you can use the corresponding function as needed.

① The top toolbar functions of video window:

Turn on Speaker, Start Talking, Enable Digital Zoom, Snapshot, Start Recording, Fisheye Setting, Close.

② The right – click menu function of video window:

Stream Type, Display Info, Add Tag for Selected Cameras or All Cameras in Layout, Full Screen Current View or Current Layout, Start Tour, and so on.

③ The bottom toolbar functions of video window:

Play, Pause, Play in Playback, Control playback progress through timeline.

Note:

Only when the continuous recording schedule is set, Instant Playback can support adding tag.

How to Enable VMS Enterprise Multi-Monitor

Chapter I Introduction

“Milesight VMS Client” supports multiple monitors display setting, which supports up to 4 monitors. Multi-Monitor function meets the needs of users for more application scenarios. Each monitor has 4 modes to choose from, including [None], [Live Screen], [Alarm Screen] and [Full Screen]. Both Live Screen and Alarm Screen support up to 64 channels in single screen. The Full Screen only supports displaying 1 channel. In addition, Multi-Monitor function also supports identifying monitors of corresponding screens.

Different screen modes support different functions.

l None: 

No settings are made for other monitors.

l Live Screen:

For this mode, you can add any camera you want to display on the specified monitor so that you can view the real-time video. In addition, the Live Screen mode supports up to 4 monitors and 64 live view channels per monitor.

l Alarm Screen:

For this mode, you need to set the event rules and select the action of [Show on Alarm Screen] for the camera, then the real-time video will be played on the specified monitor when the corresponding event is triggered. This is helpful for users to track camera event in time and view the real-time video.

l Full Screen:

For this mode, you can directly set [Show on Full Screen] for the selected camera in the Live View interface, then the real-time video will be showed on the specified monitor as full screen mode. Of course, you can also set the event rules and select the action of [Show on Full Screen] for the camera, then the real-time video will be played on the specified monitor when the corresponding event is triggered. It solves the inconvenience of not being able to operate other interfaces after the Live View interface channel goes full screen.

l E-Map:

Users can use the E-map function in this mode. 

l Playback:

For this mode, users can search and play back the recorded files of selected cameras.

Note: You can only set one Alarm Screen and one full screen, and there is no limit to the number of Live Screen, E-Map Screen and Playback Screen.

Chapter II Operations

2.1 How to Enable Multi-Monitor?

First, click the Enable icon to enable Multi-Monitor and then click [Apply] button to apply Multi-Monitor in the Settings -> Client Settings -> Multi-Monitor interface.

Note:

l This page can only display configuration items of four monitors, even if you have more than four monitors.

l There is no configuration quantity limit for Live Screen, but Alarm Screen and Full Screen can only set one separately.

In addition, you can click [Identify] button to see the corresponding number of each available monitor.

2.1.1 How to Set [None] Mode?

If you don’t want to make any settings with the specified monitor, you can select [None] option and then click [Apply] button to apply [None] Mode.

2.1.2 How to Set [Live Screen] Mode?

Step 1: Select [Live Screen] option for the specified monitor and then click [Apply] button to apply [Live Screen] Mode.

Step 2: Drag the camera which you want to show on the specified monitor from the list on the left and move it into the Live View window, then you can view the real-time video on the specified monitor.

Step 3: If you want to close Live Screen, you can move the mouse to the top of the screen to display the top bar, then you can click the icon  and select [Close] button to close it. After the screen is turned off, the monitor will automatically change to [None] Mode. If you want to use Live Screen again, you need to reset [Live Screen] Mode.

2.1.3 How to Set [Alarm Screen] Mode?

Step 1: Select [Alarm Screen] option for the specified monitor and then click [Apply] button to apply [Alarm Screen] Mode.

Step 2: Click [Add] button to add the event rule in the Settings -> System & Servers -> Event Rule Settings interface, then set the trigger type, the source of trigger and schedule you want, and set the action of [Show on Alarm Screen]. After setting the event rule, click [Save] button.

Note:

The following trigger types support the action of [Show on Alarm Screen]:

Front-end Motion Detection, Front-end Audio Alarm, Front-end External Input Alarm, Front-end VCA, ANPR, Record Failure, RTP Packet Loss and Client Trigger.

Step 3: Then the event rule will be added to the event rule list. Click [Apply] button to apply the customized event rule.

Step 4: When the camera is triggered, the real-time video will be played on the specified monitor.

(Note: The picture on the left is Monitor1 and the picture on the right is Monitor2.)

Step 5: If you want to close Alarm Screen, you can refer to Step 3 of 2.1.2 for operation steps.

2.1.4 How to Set [Full Screen] Mode?

Step 1: Select [Full Screen] option for the specified monitor and then click [Apply] button to apply [Full Screen] Mode.

Step 2: Right-click the Live View window for the selected camera, and set Multi-Monitor as [Show on Full Screen] option. Then the Live View window of the camera will be displayed on the specified monitor as Full Screen.

(Note: The picture on the left is Monitor1 and the picture on the right is Monitor2.)

In addition, you can also set the event rule and select the action of [Show on Full Screen] to trigger [Full Screen] Mode. Please refer to Step 2 and Step 3 of 2.1.3 for operation steps.

Step 3: If you want to close Full Screen, you can refer to Step 3 of 2.1.2 for operation steps.

2.1.5 How to Set [E-Map] Mode?

Step 1: Select [E-Map] option for the specified monitor and then click [Apply] button to apply [E-Map] Mode.

Step 2: The E-Map interface will display on the selected screen. Click ”Create” button

to create a new map.

Step 3: You can drag the camera onto the map and make some further settings.

2.1.6 How to Set [Playback] Mode?

Step 1: Select [Playback] option for the specified monitor and then click [Apply] button to apply [Playback] Mode.

Step 2: The Playback interface will display on the selected screen. You can search and play back the recorded files of selected cameras.

Step 3: If you want to close Playback Screen, you can move the mouse to the top of the screen to display the top bar, then you can click the icon  and select [Close] button to close it. After the screen is turned off, the monitor will automatically change to [None] Mode. If you want to use Playback Screen again, you need to reset [Playback] Mode.

How to Set VMS Enterprise Event Rules

Introduction

Event rules are used to associate events and actions. Milesight VMS Enterprise supports rich events, multiple actions and alarm modes, which you can combine freely and configure as your need. Every event can be set to trigger many kinds of actions at the same time. Also, every event can be set to trigger different actions in different time periods. After configuring the event rules, when an event is detected, it can promptly remind or automatically trigger actions according to your settings. In this case, focusing on events becomes easier and you won’t miss the events you care about.

By default, some rules have been automatically created for you in the system. These rules are used to notify the abnormalities that may occur in the system. If an event is detected, you will receive a notification in the Notifications panel. It is strongly recommended to keep them. You can also adjust them as needed.

Ⅱ. How to set an event rule

If you’re not an owner or administration, make sure you have permission for event rule settings.

2.1 Add an event rule

Step 1: Click “Settings” -> “System & Servers” -> “ Event Rule Settings”.

Step 2: Click “Add”, set trigger, schedule and action, then click “Save”.

There are many kinds of events and actions. Different events or actions have corresponding settings. Here you can check the below table to know more about them.

• Trigger

• Action

Note:

When an event is detected, if you want the corresponding camera in live view interface to be prompted with a flashing box, only need to check “Show Flashing Border” in “Settings” -> “Client Settings” -> “Local Settings” -> “Alarm”.

Each event can trigger different actions. If the checkbox of action is disabled, the event doesn’t support triggering this action.

Step 3: After adding event rules, you can see them in the list.

Optional: You can also edit or delete the event rules as needed.

Step 4: 

After completing all operations, click “Apply”.“*” means the rules haven’t been saved, don’t forget to click “Apply”.

Ⅲ. Example

• Setting

Set the following event rules in the system.

①． From 1 p.m to 4 p.m, when a motion event is detected in “ipc demo”, call “ptz demo” preset and show a notification.

②． From 4 p.m to 6 p.m, when a motion event is detected in “ipc demo”, do recording, show notification and email to user “Test”.

③． When any camera in the system has video loss, show a notification.

④． When any camera in the system fails to record, show a notification.

⑤． When any user login the system, show a notification.

⑥． Add an icon to each camera. After clicking the icon, show text in live view of the camera and push the live view of the camera to display on full screen.

• Result

①． From 1 p.m to 4 p.m, when a motion event is detected in “ipc demo”, call “ptz demo” preset and a notification will be shown in Notifications panel.

②． From 4 p.m to 6 p.m, when a motion event is detected in “ipc demo”, a notification will be shown in Notifications panel. User “Test” will receive an email. And you can view the recording in Playback interface.

③． When a camera in the system has video loss, a notification will be shown in Notifications panel.

④． When a camera in the system fails to record, a notification will be shown in Notifications panel.

⑤． When a user login the system, a notification will be shown in Notifications panel.

⑥． After clicking the icon, text will be shown in the live view of the camera.

All events will be recorded, you can view them in Logs interface.

How to Use Record and Playback in VMS Enterprise

Introduction

For a VMS software, Live View, Record and Playback must be the three most important functions. Milesight VMS Enterprise has powerful video recording and playback, which are the critical parts of the forensic process. This document will introduce how to configure and use these two functions in order to solve some doubts and problems in use.

2. Disk Settings

Ensure that one or more of the server’s disks are enabled and have space left before configuring record. In addition to local disks, NAS external storage is also supported.

Select Settings→System&Servers→Server Settings→Storage Management and enable one or more disks to save record. It is recommended that the hard disk is used for storing recordings only. Move the mouse to the capacity bar to display more capacity information of the disk.

3. Continuous Recording

3.1 Enable Continuous Record

Step1 Select Settings→Devices→Camera Record Schedule→Schedule;

Step2 Click Server List or Group List to show devices from different servers or groups. Click one camera to configure this channel’s record.

Step3 By default, the time bars in the schedule have been all selected. Click Select All or Clear All to quickly choose or clear all times. When the time bar is blank, you can select a time period by crossing over it. Click one time period and then you can modify its specific time. Click  to copy one day’s schedule to others’.

Step4 Enable Continuous Recording and do not forget to Click Apply to save.

3.2 Continuous Record Settings

Step1 Select Settings→Devices→Camera Record Schedule→Record Settings;

Step2 Click Server List or Group List to show devices from different servers or groups. Click one camera to configure this channel’s record.

Step3 Configure specific settings of the camera after continuous recording is enabled.

Table1 Description of the settings

Parameters	Function Introduction
Record Stream	Set record stream as primary, secondary or both of them
Record Contain	Select whether the record includes audio or not
Pre Record Duration	Set the duration of pre-recording from 1s to 10s
Post Record Duration	Set the duration of post-recording from 10s to 60s
Archive Minimum Retention Time	Set minimum time for recording to expire: Auto(delete the oldest recordings based on the disk capacity); Preset times; Custom time from 1 to 365 days
Archive Maximum Retention Time	Set maximum time for the recording to expire: Auto(delete the oldest recordings based on the disk capacity); Preset times; Custom time from 1 to 365 days
ANR	Set whether to enable ANR which needs a SD card inserted in Milesight camera added via MSSP

3.3 Copy Record Schedule and Settings

Both Schedule and Record Settings support copy one channel’s to others’. We take Record Settings as an example.

Step1 Click Copy to and then check the cameras you want to copy the configuration to.

Step2 You can also see all cameras from different Servers or Groups by selecting Server List or Group List.

Step3 Click Save and you will find the checked cameras’ configuration is the same as the first one.

4. Event Record

Event Record of VMS Enterprise is based on Event Rules. So you need to set it in Event Rule Settings interface.

Step1 Select Settings→System&Servers→Event Rule Settings and click Add to set a new rule;

Step2 Select the event which you want to trigger the recording. We take Region Entrance in Front-end VCA as an example. Then click <Any Camera> and all cameras will show up in Server List or Group List. Check one or more cameras as the source and click save.

Step3 Click  to bring up the window of schedule. The way to configure it is just the same as it in Continuous Recording. Don’t forget to click Save.

Step4 Check Do Recording or Primary Emergency Recording in Action List. Primary Emergency Recording is based on recording schedule, which should be configured first at Camera Recording Schedule. Trigger primary stream recording when event occurs.

Table2 Description of the settings

Parameters	Function Introduction	Do Recording	Primary Emergency Recording
Target	Set which camera to record: Source Camera(One-to-one means that event from a particular camera triggers recordings of not all source cameras but only this camera when there are more than one source cameras); Custom selected cameras	√	√
Action Interval	Set time interval between two Actions: Instant; 5s; 10s; Custom time from 1 to 3600s	√	√
Pre Record	Set the duration of pre-recording from 0s to 10s	√	×
Duration	Set the duration of whole action: While Trigger Happening; Custom time from 1 to 3600s	√	√
Post Record	Set the duration of post-recording from 0s to 120s	√	×
Record Stream	Set record stream as primary or secondary stream	√	×
Description of Rule	A brief description as needed for easily finding this rule	√	√

Step5 Configure the event record rule as needed and click Save.

Step6 Click Apply to save the rule changes.

Take the following figure as an example, when Panoramic Dome Camera detects Region Entrance, it will trigger recording its video. Don’t forget to click Apply in Event Rule Settings interface.

Note: All front-end triggers should be enabled on Milesight camera side first. You can configure it in Device Events module.

5. Basic Playback

Click Playback on the top. And then the playback interface will show up. Choose and double click a channel from Server List or Group List to replay your recordings. The icon  means this channel has recordings to play.

(1) Toolbar on the top

Move your mouse to the video, and then the toolbar will show on the top.

Click  to turn on Speaker, and you can adjust the volume of the speaker from 1~100. This item is available only for cameras which support built-in mic or Audio I/O.

Click  to enable digital zoom. A thumbnail of the enlarged position is displayed in the lower right corner. Mouse dragging and wheel scrolling to move and zoom in/out.

Click  to take a snapshot. The blue text will lead you to the snapshot storage path.

Click  to open the Fisheye toolbox. Here are a list for each icon of Fisheye toolbox.

Click  to close this channel’s playback.

(2) Right-Click Menu

Right click the video and the menu will show up.

The meanings of the items on the right-click menu can be referred to the table below:

Item	Description
Stream Type	Auto, Primary and Secondary supported. Auto means the playback video will automatically switch stream according to computer performance.
Display Info	Choose to display stream information at Left or Right, or customize the position of info. You can also hide the stream information.
Split Playback	Divide the video files into several channels during specified time period. Users can watch playback videos of different time periods simultaneously.
Add Tag for	Add tag for the selected cameras or all cameras in the playback panel.
Remove	Choose Selected Views or All Views in Layout to remove the camera playback.
Save As Layout	Click it to save the current layout to Layouts list.
Cell Spacing	Set the cell spacing size among the live view windows in the layout. There are four options available, including None, Small, Normal and Large.
Aspect Ratio	Choose 1:1, 4:3, 16:9, 3:4 and 9:16 to show the window aspect ratio.
Pause/Resume all	Pause/Resume all playback in the current layout.
Turn on/Mute All Speakers	Enable or disable the speakers of all cameras in the current layout.
Stream Type for All	Set stream type for all cameras in the current layout.
Display Info for All	Set to display stream information of all channels in the current layout.
Full Screen	You can choose Layout to display all cameras in the layout to full screen. Click again the Exit Full Screen to restore the normal window.

Right click on a position in the layout where there is no video and the menu will change into:

There are two more items:

Add Tag for All	Add tag for all cameras in the playback panel.
Remove All Views	Remove all cameras’ playback from this layout.

(3) Playback Toolbar

Select a certain channel in the current layout and click     to show the calendar. The blue date and time both indicate availability of recordings. Click the date and time you want to locate to.

Clickto lock recording file, and you can set locked time duration and notes.

Click  to add tags for selected channels, and you can set tag name, note and time duration.

Click  to show Archive Management which can be used to check and retrieve tag and lock files.

Click      to switch to Asynchronous Playing or Synchronous Playing.

Asynchronous Playing: The timeline only represents the recording of selected channel.

Synchronous Playing: Playback all channels in the current layout synchronously. The thick timeline bar represents recordings of currently selected camera, while the thin bar represents recordings of all channels in the current layout.

Click /to play previous or next event video.

Click/to play previous or next frame of the recording.

Click/to adjust the playback speed to 1/32, 1/16, 1/8, 1/4, 1/2, 1X, 2X, 4X, 8X, 16X or 32X.

Click//to rewind, play or pause the video.

Clickto move the current playback time to the center of timeline bar. The short white vertical line which represents the position of the current playback moment will move to the centre of the time bar.

Dragto zoom in/out timeline bar. Or you can just scroll the mouse wheel on timeline bar to do so.

(4) Right-Click Timeline Bar

Right-Click the timeline bar and hold down to drag to move the time bar sideways.

Right-Click the timeline bar, the menu will show up as follows. If there has been a part of video selected and it contains locked video and tags, right-click menu will have more items.

The meanings of the items on the right-click menu can be referred to the table below:

Item	Description
Start Selection/End Selection	Select start/end time of period on the timeline.
Clear Selection	Clear selection on the timeline.
Zoom to Selection	Extend the selected period to whole timeline.
Add Tag	Add tag for the selected period.
Lock File	Lock the selected period.
Split Playback	More Details in 6.2 Split Playback
Export Video	Export the selected period.
Unlock File	Unlock the locked video file.
Edit Tag	Edit tag which you set.
Export Tag	Export tag which you set.
Play Tag Video	Play videos with tag you set.
Delete Tag	Delete tag which you set.
Show Thumbnails	Show thumbnail of the corresponding time. Users can also resize the thumbnail timeline as needed.
Show Tags	After setting the tags, you can choose the option to show the tag on the timeline
Show Locks	After setting the lock files, you can choose the option to show the lock file on the timeline

(5) Tags for Playback

Click the Hide/Show bottom to pop-up right side menu and click the tag icon to show Tags for Playback.

Select which channels to search tags from.

Select which types of tags to search.

Select the time duration for searching tags

Search keyword of tags’ names and notes. Refresh the tag list and chose how to sort the tag list (Tag Start Time, Tag Name, Camera Name and Create Time).

Double click the tag you want, and the video of the corresponding channel then jumps to the time of the tag and flashes the window.

6. Event and Split Playback

(1) Event Playback

If the channel is configured with rule-triggered recording, the timeline bar of Playback will have different colors representing different events.

Click Show Event Mask to check event type to be shown on the timeline, the timeline will show different colors according to selected event type as below:

Click the  button to enter Event Mask Colors Setting interface, it supports customizing different colors for different events according to the user’s requirement.

Click Event Only to exclude continuous recording.

(2) Split Playback

Split Playback allows you to divide a period time of recording into several parts when watching playback, so that users can watch videos of different time simultaneously.

Split Playback setting steps are as below:

Step1: Right click the playback window of a channel and click Split Playback, or right-click the selected time period on the timeline and choose Split Playback, and a window will pop up.

Time Period setting

Specific Number setting

Step2: Check a type to split the video file. If you choose the Time Period, and set Time Interval and Start/End Time, then the channels will be split automatically by VMS system as above. If you choose the Specific Number, and set channel number and Start/End Time, then Time Interval will be calculated and split automatically by VMS system as above.

Step3: After setting, click, and the selected video will be split to new channels to replay asynchronously on the playback layout as shown below:

How to Use VMS Enterprise Video Wall

“Milesight VMS Enterprise” supports Video Wall function, which is a necessary advanced function for professional VMS. The Video Wall function supports custom screen combinations and split. It can divide a single monitor into multiple screens, which can be divided into up to 4 screens, or combine multiple monitors into one screen. It controls the maximum number of screens that can be run with a license. If the number of screens connected to the client computer is large enough, more screens can be generated. Moreover, the screens generated by the Video Wall are independent of each other. In particular, the Video Wall function can push the computer desktop to the wall.

Here are some professional terms related to Video Wall, so that you can better understand the function.

• Monitor

Refers to the monitors actually connected to the client computer.

• Screen

Refers to the areas created based on monitor for displaying video.

• Video Wall

It’s made up of screens.

• Matrix

It is composed of the contents and layout displayed on the Video Wall screen.

Chapter II Operations

2.1 How to Set Video Wall?

Note：

① Make sure that there is a license for Video Wall in the system, and the license quantity is sufficient.

② Make sure the Video Walll Server is installed and running on the Client you want to connect to.

Step1: First, click the button [Creat Video Wall] to create the Video Wall in the Settings -> System & Servers -> Video Wall Settings interface.

Then you can click to rename the Video Wall.

Step2: Click the button to pop up the Add Screens window, and all Clients in the LAN will be displayed in the list. You can refresh the list and search the Client.

Step3: Then select the Client whose screen does not exist in the current Video Wall in the LAN from the list, and click the button. You can also add multiple Online Clients as needed. Then these added Clients will be displayed in the Screen Setting list. And all monitors actually connected to these Clients will be displayed on the Clients.

You can refresh the Screen Setting list and search for the added Clients. If you want to delete the Client, you can click the button.

Step4: Click on a blank area of a monitor on the Client to create a new screen, then you can click and drag the screen to adjust the position. And the screen selected box has 8 small squares that you can drag to adjust the screen size. Each monitor can be divided into up to 4 screens.

In addition, you can click the screen and then click the screen name to rename it, and delete the screen by clicking the icon  in the upper right corner of the screen.

Step5: Click the screen you want, and then click the button  to add the screen to the Video Wall. You can add multiple screens as needed.

You can click and drag any screen on the Video Wall to adjust the position, and drag the small squares of the selected box to adjust the screen size. Click the icon  to delete the screen on the Wall. And you can also adjust the layout of the Video Wall by clicking the icons  or sliding the mouse wheel.

Step6: Click the button  to apply the settings.

Step7: Then click the button  to run the Video Wall. And then you can use Video Wall function in the Live View interface.

When the Video Wall is running, you can still click and drag any screen on the Video Wall to adjust the screen position and size, which is convenient to match the actual physical position composition of each screen.

In addition, click the button  to identify the corresponding screens. And you can click the button to stop running the Video Wall. Or click the button  to delete the Video Wall.

2.2 How to Use Video Wall?

The Video Wall list created in the Video Wall Settings is displayed in the left Resource panel of the Live View. And you can use all screens in the local area network.

Note:

The icon  indicates that the screen is not available, you need to check if the Video Wall Server is running normally.

2.2.1 How to Run Video Wall?

Step1: Right-click the Video Wall and a menu window will pop up as below:

[Control Video Wall]: Pop up the Video Wall control window to use the Video Wall.

[Start Wall]: Run the Video Wall.

[Rename]: Rename the Video Wall.

[Video Wall Settings]: Jump to the Video Wall Settings page.

Step2: Select [Control Video Wall] option, and then the following window pops up:

Step3: Click the button  to run the Video Wall. Then you can drag and drop the cameras, layouts and tour plans to the screens.

After running the Video Wall, you can also do the following:

• l Click the button  to identify all running screens in the Video Wall.

• l Click the button  to clear the content on all screens in the Video Wall.

• l Click the button  to stop running the Video Wall.

In addition, you can double-click the screen to enter the specific screen. And you can also right-click the screen to do something. For more details, please refer to How to Run Screen?.

Step4: When the Video Wall is running, you can right-click the Video Wall and a menu window will pop up as below:

[Control Video Wall]: Pop up the Video Wall control window to use the Video Wall.

[Stop Wall]: Stop running the Video Wall.

[Clear Wall]: Clear the content on all screens in the Video Wall.

[Rename]: Rename the Video Wall.

[Save Matrix]: Save the content currently playing on each screen of the Video Wall. For more details, please refer to How to Save and Load Matrix?.

[Identify Screens]: Identify all running screens in the Video Wall.

[Video Wall Settings]: Jump to the Video Wall Settings page.

2.2.2 How to Run Screen?

Step1: Right-click the screen and a menu window will pop up as below:

[Control Screen]: Pop up the screen control window to use the screen.

[Start Screen]: Run the screen.

[Rename]: Rename the screen.

Step2: Select [Control Screen] option, and then the following window pops up:

Step3: Click the button  to run the screen. Then you can drag and drop the camera, layout and tour plan to the screen.

After running the screen, you can also do the following:

• l Click the button  to refresh the screen.

• l Click the button  to identify the corresponding screen.

• l Click the button  to clear the content on the screen.

• l Click the button  to stop running the screen.

Step4: When the screen is running, you can right-click the screen and a menu window will pop up as below:

[Control Screen]: Pop up the screen control window to use the screen.

[Stop Screen]: Stop running the screen.

[Rename]: Rename the screen.

[Clear Screen]: Clear the content on the screen.

[Identify]: Identify the corresponding screen.

[Push My Desktop]: Push the desktop to the screen for display. If there are multiple desktops, select any one to push as needed.

2.2.3 How to Save and Load Matrix?

Step1: Right-click the Video Wall and select [Save Matrix] option to save the content currently playing on each screen of the Video Wall. The Save Matrix window will pop up, you can edit the matrix name, and then click the button .

Note:

Make sure the Video Wall is running.

Step2: Then right-click the matrix and a menu window will pop up as below:

[Load to Video Wall]: Each screen will play the content according to the matrix.

[Save]: Save the content currently playing on each screen of the Video Wall to the matrix.

[Rename]: Rename the matrix.

[Set As Default]: Set the matrix as default. Every time you run the Video Wall, each screen will play the content according to the matrix. There is at most one default matrix.

[Delete]: Delete the matrix.

Step3: Select [Load to Video Wall] option, and then the following window pops up:

Click the button , and then each screen will play the content according to the matrix.

VMS Enterprise Architecture

Chapter I Introduction

The Milesight VMS Enterprise is featured with Client/Server architecture. The user accesses a system by logging into any server of the system on the client side.

l Server

Server refers to Milesight VMS Enterprise Server which are installed on the computer. The initial state of a server is an undefined server. Available on Windows.

A server is responsible for:

• Communicate with clients and other servers (Only master server)

• Camera management

• Get video stream from cameras and forward to client

• Record video from cameras to local or NAS storage

• Get event signals and trigger different actions

• Smart analysis – Store license plate recognition results and black/white list comparison

Recommend: The maximum number of cameras per server is 128.

 

 

 

l System

Icon

A system is made up of one or more servers. Any undefined server needs to be created as a new system or added to an existing system for use.

Multiple servers can form a system which can manage lots of network cameras in different locations. Every server in the same system shares all information about all cameras, users and settings except for recording files.

Recommend: 

The maximum number of cameras per system is 2000. The maximum number of servers per system is 25.

l Client

Client refers to Milesight VMS Enterprise Client which are installed on the computer. Available on Windows.

A client is responsible for:

• Connect to any server, but only to one at a time

• Camera management, configuration and control

• View Live videos, up to 4 monitors and 64 channels per monitor

• Video playback, up to 64 channels synchronously or asynchronously

• Smart analysis – Black/white list management, ANPR settings and smart search

• View event notification

• System and server settings

• View event logs and audit trail

Note: D3D is required

 

l User

Every system has a list of user accounts that can have different rights. Only authorized user can access the system. Users are authorized by roles, and there are different types of roles.

Owner: There is only one ‘Owner’ user in the system. It is created when the system is created. It has the highest privileges

Administrator: It owns full access to function and operation permissions, resource access including Camera and Layout

Operator: It can see all cameras and own part access to function and operation permissions in the system

Viewer: It can see all cameras and have view permissions for only partial functions in the system 

Custom role: Customize access permission to function, operation and resource including Camera and Layout

Recommend: The maximum number of users per system is 100. 

l Login Interface

Interface Description:

 

Chapter II Operations

2.1 How to add an undefined server into a system

1. Add an undefined server into a new system

Step 1: Click an undefined server in the login interface. (Undefined servers are shown at the bottom of the list.)

Step 2:Select “New System”to create current server as a new system. (“New System” is shown at the bottom of the selections.)

 

 

Step 3:Set the system name, server name and an “Owner” user of the new system, then click “Save”. 

You can check “Connect After Save”, then it will log in the system automatically after clicking “Save”.

2. Add an undefined server into an existing system

Step 1:Click an undefined server in the login interface.

Step 2: Select an existing system.

Step 3: Configure server name and enter the owner’s authentication credentials of the system, then click “Save”.

You can check “Connect After Save”, then it will login the system automatically after clicking “Save”.

Note: If the password is entered incorrectly more than 6, the system will be locked for 30 minutes.

2.2 How to detach a server from a system

Step 1:Click “Settings” in the top menu bar. And Click “System & Servers” -> “Server Settings” in the left menu bar. Select the sever in the server list, click “Detach Server”.

Step 2: Click “I Agree”. 

If there are multiple servers in the system, you can choose to remove or keep the cameras added to this server.

l Remove cameras of this server from system: after detaching the server from the system, the cameras added to this server will be deleted at the same time. 

l Keep cameras of this server in system: after detaching the server from the system, the cameras added to this server will be allocated to other servers of the same system automatically for load balancing.

After detaching the server from the system, then it becomes an undefined server.

Note:

1．Only the Owner user has permission to perform the “Detach Server” operation.

2．When a server is offline, if you click “Delete Server”, the server isn’t really detached from the system. It just doesn’t be shown in the server list. Once the server restores online, it still can be displayed in the server list and start working.

   

If a server has been added into a system, it needs to be detached from the system as an undefined server, then add the undefined server into other system.

How to Use CMS Multi-Monitor

1.1 CMS Multi-Monitor Introduction

The Milesight CMS provides a powerful monitor surveillance tool that enhances security by providing administrators flexibility to monitor the live video from the network camera. It’s a video management system that works with the network cameras to provide video monitoring.

Quick Guide

1. Hikvision Password Reset Do It Yourself
2. Finding the Latest Hikvision Firmware
3. SmartPSS Installation and User guide

1.2 Environmental Requirement

The multi-monitor function supports up to 4 monitors. This function requires your PC need to support at least 4 display interfaces(HDMI/DVI/VGA).

1.3 Performance Overview

When your PC accesses multiple screens simultaneously, you can choose the appropriate mode as needed. There are four more options for you to choose.

When your PC accesses four screens simultaneously, it will be shown as below:

Chapter II Operations and Settings

Step 1: Add additional displayers to the PC. Click this icon to enter the configuration shown as below.

Step 2: Then the window will pop up:

Step 3: There are four more options for you to choose.

2.1 Live View Screen

If you have a lot of devices connected, you can play the Live View with multiple screens and get a more intuitive visual experience.

If you choose the second screen as the Live View Screen, the second screen will show the display:

Left click your interested channel, it will quickly display the Live View of this channel.

You can select the different Layouts View to see more channels.

you can also select the customized layouts View which configured in the Main CMS monitor.

When playing Live View, you can right click the mouse. The list is shown follow:

The icons on toolbar in the second Live View Screen are as below:

The description of the icons can be referred to the table below:

The toolbar of the Live View window:

For more details please refer to User Manual of CMS.

2.2 Alarm Screen

If you choose the screen as the Alarm Screen. When alarming, the alarm channel will pop up to this screen, the screen what you have set up will show the display:

When alarming, the alarm channel will pop up to this screen:

You can select the different Layouts View to see more channels or select the customized layouts View which configured in the Main CMS monitor.

It is worth mentioning that the Alarm Screen features with intelligent adjustment of the number of windows. For example, if you selected the Layout View of four windows and five or more devices trigger the Motion Detection at the same time, the Layout View of the Alarm Screen is automatically converted into nine windows.

When playing Live View, you can play it in full screen mode by right click the mouse and choose the”Show In Full Screen”.

2.3 Full Screen and None

You can also choose the screen as the Full Screen. If you want to see more details, you can double click the channel that you have chosen on the Live View Screen or the Alarm Screen and then it will will display the main stream in full screen.

When you need to use a screen for other purposes, you can choose the screen as None and means that the Live View temporarily turn off.

How to Use NVR P2P on M-Sight Pro

1. P2P

A peer-to-peer (P2P) network is a type of decentralized and distributed network architecture in which individual nodes in the network (called “peers”) act as both suppliers and consumers of resources, in contrast to centralized client–server model where client nodes request access to resources provided by central servers. Networks in which all computers have equal status are called peer-to-peer or P2P networks.

In a peer-to-peer network, tasks (such as searching for files or streaming audio/video) are shared amongst multiple interconnected peers which each make a portion of their resources (such as processing power, disk storage or network bandwidth) directly available to other network participants, with no need for centralized coordination by servers.

With the P2P enabled on NVR, you can add the NVR and view the live video over WLAN remotely without doing any port forwarding on the router.

2. How to Use P2P on M-Sight Pro

You can use P2P function directly after enabling it on the NVR’s web or monitor.

Way 1: Enable on the monitor

Right click on the live view and choose“Menu”->“System”->“Network”->“P2P”, you will see the image as below; Then choose “Enable” and click “Apply” to enable P2P; You can see the P2P state turns to “Activated”, then you can use it freely on “M-Sight Pro”.

If failed to apply this setting, please check these tips:

Way 2: Enable on the web

Enter the web page of NVR ->“Settings”->“System”->“Network”->“P2P”. Details are the same as on the monitor.

If failed to save, please check these tips:

Note:

A. We recommend that you upgrade the firmware version to 7X.7.0.9-r2 or above for better user experience.

B. P2P is a WLAN-required function, so you need to make sure that the network of Default Gateway and Preferred DNS Server are available.

2.3 Settings on M-Sight Pro

Step 1: Open the M-Sight Pro, and click on these icons to add device:

Step 2: Choose “P2P” as “Type”:

Step 3: Add MAC

There are two ways to add MAC:

Way 1: Input manually after touching area ①;

Way 2: Automatically input by scanning bar code/ QR code after touching icon ②;

Step 4: Input the NVR name, the user name and the password to finish adding device.

2.4 Device management

After adding the NVR via P2P, you can manage it by touching ”Device Manager”. If you want to edit the NVR, touch the icon ①;

If you want to view the live video of your network cameras in the NVR, touch the “Play”;

If you want to delete the NVR, you can slide left on the“Device Name”column and then select“Delete”.

Two Methods to View the Camera from M-Sight Pro

M-Sight Pro is an Milesight Application designed for Milesight camera. There are two methods for us to use M-Sight Pro to view the cameras remotely.

1. Port Mapping

Please do the port mapping as follows:

Step1: Log in router via “winbox” software, enter the IP address, username and password:

Step2: Click IP→Firewall→NAT

Step3: Click [+], add a new NAT rule, refer the mapping and fill in the info as follows:

HTTP: 117.29.166.6:6006→ 192.168.8.151:6006

RTSP: 117.29.166.6:5594→ 192.168.8.151:5594

HTTP:

RTSP:

Step4: Click [Mangle]→[+], add a new rule to set the Wan:

Step5: Change the HTTP port and RTSP port via Web:

Step6: Change the Subnet Mask, Gateway and DNS:

Step7: There are two ways to visit the camera, Fixed IP or DDNS:

Fixed IP:

Open the App and enter the public IP address to check whether the port mapping is working or not:

DDNS:

If you feel that it is difficult to remember the IP address when visiting the camera, we can link the camera IP address with a domain name, and visit the camera by the domain name. The steps are as follows:

Add a subdomain on the website http://freedns.afraid.org;

Link the domain name with the IP address, 117.29.166.6, which we have mapped before:

Add the camera to M-Sight Pro by domain name(ONVIF mode);

Or add the camera to M-Sight Pro by domain name(RTSP mode);

2. P2P

Send the MAC address of your camera to us, we will activate your camera. Then M-Sight can visit the camera by the P2P mode.

Please do steps as follows:

Step1: Click on the top-left button, choose “Device Manager”, click top-right button and choose “Add Camera” to add device. There are three adding types, you should choose to add via “P2P”;

Step2: Enter the MAC address of the camera, the user name and the password. The MAC address of the camera can be generated automatically by scanning the bar code, or you can scan the QR code from web interface. The default user name is: admin, default password is: ms1234;

Step3: Click on the “Save” button to save the device info. After being added successfully, it will get the device number and device name automatically;

Step4: Play the devices. You have two ways to play live view via P2P;

Choose the devices you want to play in the “Device Manager” interface, and click the devices to play the live view;

Click on the top-right button in the “Live View” interface, choose the devices you want to play, and click the “Play” button ;

Note:

You can enter the MAC address of the camera as well as scan the bar code/QR code to automatically generate the MAC address.

VMS Enterprise Architecture

Chapter I Introduction

The Milesight VMS Enterprise is featured with Client/Server architecture. The user accesses a system by logging into any server of the system on the client side.

l Server

Server refers to Milesight VMS Enterprise Server which are installed on the computer. The initial state of a server is an undefined server. Available on Windows.

A server is responsible for:

• Communicate with clients and other servers (Only master server)

• Camera management

• Get video stream from cameras and forward to client

• Record video from cameras to local or NAS storage

• Get event signals and trigger different actions

• Smart analysis – Store license plate recognition results and black/white list comparison

Recommend: The maximum number of cameras per server is 128.

 

 

 

l System

Icon

A system is made up of one or more servers. Any undefined server needs to be created as a new system or added to an existing system for use.

Multiple servers can form a system which can manage lots of network cameras in different locations. Every server in the same system shares all information about all cameras, users and settings except for recording files.

Recommend: 

The maximum number of cameras per system is 2000. The maximum number of servers per system is 25.

l Client

Client refers to Milesight VMS Enterprise Client which are installed on the computer. Available on Windows.

A client is responsible for:

• Connect to any server, but only to one at a time

• Camera management, configuration and control

• View Live videos, up to 4 monitors and 64 channels per monitor

• Video playback, up to 64 channels synchronously or asynchronously

• Smart analysis – Black/white list management, ANPR settings and smart search

• View event notification

• System and server settings

• View event logs and audit trail

Note: D3D is required

 

l User

Every system has a list of user accounts that can have different rights. Only authorized user can access the system. Users are authorized by roles, and there are different types of roles.

Owner: There is only one ‘Owner’ user in the system. It is created when the system is created. It has the highest privileges

Administrator: It owns full access to function and operation permissions, resource access including Camera and Layout

Operator: It can see all cameras and own part access to function and operation permissions in the system

Viewer: It can see all cameras and have view permissions for only partial functions in the system 

Custom role: Customize access permission to function, operation and resource including Camera and Layout

Recommend: The maximum number of users per system is 100. 

l Login Interface

Interface Description:

 

Chapter II Operations

2.1 How to add an undefined server into a system

1. Add an undefined server into a new system

Step 1: Click an undefined server in the login interface. (Undefined servers are shown at the bottom of the list.)

Step 2:Select “New System”to create current server as a new system. (“New System” is shown at the bottom of the selections.)

 

 

Step 3:Set the system name, server name and an “Owner” user of the new system, then click “Save”. 

You can check “Connect After Save”, then it will log in the system automatically after clicking “Save”.

2. Add an undefined server into an existing system

Step 1:Click an undefined server in the login interface.

Step 2: Select an existing system.

Step 3: Configure server name and enter the owner’s authentication credentials of the system, then click “Save”.

You can check “Connect After Save”, then it will login the system automatically after clicking “Save”.

Note: If the password is entered incorrectly more than 6, the system will be locked for 30 minutes.

2.2 How to detach a server from a system

Step 1:Click “Settings” in the top menu bar. And Click “System & Servers” -> “Server Settings” in the left menu bar. Select the sever in the server list, click “Detach Server”.

Step 2: Click “I Agree”. 

If there are multiple servers in the system, you can choose to remove or keep the cameras added to this server.

l Remove cameras of this server from system: after detaching the server from the system, the cameras added to this server will be deleted at the same time.

l Keep cameras of this server in system: after detaching the server from the system, the cameras added to this server will be allocated to other servers of the same system automatically for load balancing.

After detaching the server from the system, then it becomes an undefined server.

Note:

1．Only the Owner user has permission to perform the “Detach Server” operation.

2．When a server is offline, if you click “Delete Server”, the server isn’t really detached from the system. It just doesn’t be shown in the server list. Once the server restores online, it still can be displayed in the server list and start working.

   

If a server has been added into a system, it needs to be detached from the system as an undefined server, then add the undefined server into other system.

How to Use VMS Enterprise Video Wall

Chapter I Introduction

“Milesight VMS Enterprise” supports Video Wall function, which is a necessary advanced function for professional VMS. The Video Wall function supports custom screen combinations and split. It can divide a single monitor into multiple screens, which can be divided into up to 4 screens, or combine multiple monitors into one screen. It controls the maximum number of screens that can be run with a license. If the number of screens connected to the client computer is large enough, more screens can be generated. Moreover, the screens generated by the Video Wall are independent of each other. In particular, the Video Wall function can push the computer desktop to the wall.

Here are some professional terms related to Video Wall, so that you can better understand the function.

• Monitor

Refers to the monitors actually connected to the client computer.

• Screen

Refers to the areas created based on monitor for displaying video.

• Video Wall

It’s made up of screens.

• Matrix

It is composed of the contents and layout displayed on the Video Wall screen.

Chapter II Operations

2.1 How to Set Video Wall?

Note：

① Make sure that there is a license for Video Wall in the system, and the license quantity is sufficient.

② Make sure the Video Walll Server is installed and running on the Client you want to connect to.

Step1: First, click the button [Creat Video Wall] to create the Video Wall in the Settings -> System & Servers -> Video Wall Settings interface.

Then you can click to rename the Video Wall.

Step2: Click the button to pop up the Add Screens window, and all Clients in the LAN will be displayed in the list. You can refresh the list and search the Client.

Step3: Then select the Client whose screen does not exist in the current Video Wall in the LAN from the list, and click the button. You can also add multiple Online Clients as needed. Then these added Clients will be displayed in the Screen Setting list. And all monitors actually connected to these Clients will be displayed on the Clients.

You can refresh the Screen Setting list and search for the added Clients. If you want to delete the Client, you can click the button.

Step4: Click on a blank area of a monitor on the Client to create a new screen, then you can click and drag the screen to adjust the position. And the screen selected box has 8 small squares that you can drag to adjust the screen size. Each monitor can be divided into up to 4 screens.

In addition, you can click the screen and then click the screen name to rename it, and delete the screen by clicking the icon  in the upper right corner of the screen.

Step5: Click the screen you want, and then click the button  to add the screen to the Video Wall. You can add multiple screens as needed.

You can click and drag any screen on the Video Wall to adjust the position, and drag the small squares of the selected box to adjust the screen size. Click the icon  to delete the screen on the Wall. And you can also adjust the layout of the Video Wall by clicking the icons  or sliding the mouse wheel.

Step6: Click the button  to apply the settings.

Step7: Then click the button  to run the Video Wall. And then you can use Video Wall function in the Live View interface.

When the Video Wall is running, you can still click and drag any screen on the Video Wall to adjust the screen position and size, which is convenient to match the actual physical position composition of each screen.

In addition, click the button  to identify the corresponding screens. And you can click the button to stop running the Video Wall. Or click the button  to delete the Video Wall.

2.2 How to Use Video Wall?

The Video Wall list created in the Video Wall Settings is displayed in the left Resource panel of the Live View. And you can use all screens in the local area network.

Note:

The icon  indicates that the screen is not available, you need to check if the Video Wall Server is running normally.

2.2.1 How to Run Video Wall?

Step1: Right-click the Video Wall and a menu window will pop up as below:

[Control Video Wall]: Pop up the Video Wall control window to use the Video Wall.

[Start Wall]: Run the Video Wall.

[Rename]: Rename the Video Wall.

[Video Wall Settings]: Jump to the Video Wall Settings page.

Step2: Select [Control Video Wall] option, and then the following window pops up:

Step3: Click the button  to run the Video Wall. Then you can drag and drop the cameras, layouts and tour plans to the screens.

After running the Video Wall, you can also do the following:

• l Click the button  to identify all running screens in the Video Wall.

• l Click the button  to clear the content on all screens in the Video Wall.

• l Click the button  to stop running the Video Wall.

In addition, you can double-click the screen to enter the specific screen. And you can also right-click the screen to do something. For more details, please refer to How to Run Screen?.

Step4: When the Video Wall is running, you can right-click the Video Wall and a menu window will pop up as below:

[Control Video Wall]: Pop up the Video Wall control window to use the Video Wall.

[Stop Wall]: Stop running the Video Wall.

[Clear Wall]: Clear the content on all screens in the Video Wall.

[Rename]: Rename the Video Wall.

[Save Matrix]: Save the content currently playing on each screen of the Video Wall. For more details, please refer to How to Save and Load Matrix?.

[Identify Screens]: Identify all running screens in the Video Wall.

[Video Wall Settings]: Jump to the Video Wall Settings page.

2.2.2 How to Run Screen?

Step1: Right-click the screen and a menu window will pop up as below:

[Control Screen]: Pop up the screen control window to use the screen.

[Start Screen]: Run the screen.

[Rename]: Rename the screen.

Step2: Select [Control Screen] option, and then the following window pops up:

Step3: Click the button  to run the screen. Then you can drag and drop the camera, layout and tour plan to the screen.

After running the screen, you can also do the following:

• l Click the button  to refresh the screen.

• l Click the button  to identify the corresponding screen.

• l Click the button  to clear the content on the screen.

• l Click the button  to stop running the screen.

Step4: When the screen is running, you can right-click the screen and a menu window will pop up as below:

[Control Screen]: Pop up the screen control window to use the screen.

[Stop Screen]: Stop running the screen.

[Rename]: Rename the screen.

[Clear Screen]: Clear the content on the screen.

[Identify]: Identify the corresponding screen.

[Push My Desktop]: Push the desktop to the screen for display. If there are multiple desktops, select any one to push as needed.

2.2.3 How to Save and Load Matrix?

Step1: Right-click the Video Wall and select [Save Matrix] option to save the content currently playing on each screen of the Video Wall. The Save Matrix window will pop up, you can edit the matrix name, and then click the button .

Note:

Make sure the Video Wall is running.

Step2: Then right-click the matrix and a menu window will pop up as below:

[Load to Video Wall]: Each screen will play the content according to the matrix.

[Save]: Save the content currently playing on each screen of the Video Wall to the matrix.

[Rename]: Rename the matrix.

[Set As Default]: Set the matrix as default. Every time you run the Video Wall, each screen will play the content according to the matrix. There is at most one default matrix.

[Delete]: Delete the matrix.

Step3: Select [Load to Video Wall] option, and then the following window pops up:

Click the button , and then each screen will play the content according to the matrix.

How to Use Record and Playback in VMS Enterprise

1. Introduction

For a VMS software, Live View, Record and Playback must be the three most important functions. Milesight VMS Enterprise has powerful video recording and playback, which are the critical parts of the forensic process. This document will introduce how to configure and use these two functions in order to solve some doubts and problems in use.

2. Disk Settings

Ensure that one or more of the server’s disks are enabled and have space left before configuring record. In addition to local disks, NAS external storage is also supported.

Select Settings→System&Servers→Server Settings→Storage Management and enable one or more disks to save record. It is recommended that the hard disk is used for storing recordings only. Move the mouse to the capacity bar to display more capacity information of the disk.

3. Continuous Recording

3.1 Enable Continuous Record

Step1 Select Settings→Devices→Camera Record Schedule→Schedule;

Step2 Click Server List or Group List to show devices from different servers or groups. Click one camera to configure this channel’s record.

Step3 By default, the time bars in the schedule have been all selected. Click Select All or Clear All to quickly choose or clear all times. When the time bar is blank, you can select a time period by crossing over it. Click one time period and then you can modify its specific time. Click  to copy one day’s schedule to others’.

Step4 Enable Continuous Recording and do not forget to Click Apply to save.

3.2 Continuous Record Settings

Step1 Select Settings→Devices→Camera Record Schedule→Record Settings;

Step2 Click Server List or Group List to show devices from different servers or groups. Click one camera to configure this channel’s record.

Step3 Configure specific settings of the camera after continuous recording is enabled.

Table1 Description of the settings

Parameters	Function Introduction
Record Stream	Set record stream as primary, secondary or both of them
Record Contain	Select whether the record includes audio or not
Pre Record Duration	Set the duration of pre-recording from 1s to 10s
Post Record Duration	Set the duration of post-recording from 10s to 60s
Archive Minimum Retention Time	Set minimum time for recording to expire: Auto(delete the oldest recordings based on the disk capacity); Preset times; Custom time from 1 to 365 days
Archive Maximum Retention Time	Set maximum time for the recording to expire: Auto(delete the oldest recordings based on the disk capacity); Preset times; Custom time from 1 to 365 days
ANR	Set whether to enable ANR which needs a SD card inserted in Milesight camera added via MSSP

3.3 Copy Record Schedule and Settings

Both Schedule and Record Settings support copy one channel’s to others’. We take Record Settings as an example.

Step1 Click Copy to and then check the cameras you want to copy the configuration to.

Step2 You can also see all cameras from different Servers or Groups by selecting Server List or Group List.

Step3 Click Save and you will find the checked cameras’ configuration is the same as the first one.

4. Event Record

Event Record of VMS Enterprise is based on Event Rules. So you need to set it in Event Rule Settings interface.

Step1 Select Settings→System&Servers→Event Rule Settings and click Add to set a new rule;

Step2 Select the event which you want to trigger the recording. We take Region Entrance in Front-end VCA as an example. Then click <Any Camera> and all cameras will show up in Server List or Group List. Check one or more cameras as the source and click save.

Step3 Click  to bring up the window of schedule. The way to configure it is just the same as it in Continuous Recording. Don’t forget to click Save.

Step4 Check Do Recording or Primary Emergency Recording in Action List. Primary Emergency Recording is based on recording schedule, which should be configured first at Camera Recording Schedule. Trigger primary stream recording when event occurs.

Table2 Description of the settings

Parameters	Function Introduction	Do Recording	Primary Emergency Recording
Target	Set which camera to record: Source Camera(One-to-one means that event from a particular camera triggers recordings of not all source cameras but only this camera when there are more than one source cameras); Custom selected cameras	√	√
Action Interval	Set time interval between two Actions: Instant; 5s; 10s; Custom time from 1 to 3600s	√	√
Pre Record	Set the duration of pre-recording from 0s to 10s	√	×
Duration	Set the duration of whole action: While Trigger Happening; Custom time from 1 to 3600s	√	√
Post Record	Set the duration of post-recording from 0s to 120s	√	×
Record Stream	Set record stream as primary or secondary stream	√	×
Description of Rule	A brief description as needed for easily finding this rule	√	√

Step5 Configure the event record rule as needed and click Save.

Step6 Click Apply to save the rule changes.

Take the following figure as an example, when Panoramic Dome Camera detects Region Entrance, it will trigger recording its video. Don’t forget to click Apply in Event Rule Settings interface.

Note: All front-end triggers should be enabled on Milesight camera side first. You can configure it in Device Events module.

5. Basic Playback

Click Playback on the top. And then the playback interface will show up. Choose and double click a channel from Server List or Group List to replay your recordings. The icon  means this channel has recordings to play.

(1) Toolbar on the top

Move your mouse to the video, and then the toolbar will show on the top.

Click  to turn on Speaker, and you can adjust the volume of the speaker from 1~100. This item is available only for cameras which support built-in mic or Audio I/O.

Click  to enable digital zoom. A thumbnail of the enlarged position is displayed in the lower right corner. Mouse dragging and wheel scrolling to move and zoom in/out.

Click  to take a snapshot. The blue text will lead you to the snapshot storage path.

Click  to open the Fisheye toolbox. Here are a list for each icon of Fisheye toolbox.

Click  to close this channel’s playback.

(2) Right-Click Menu

Right click the video and the menu will show up.

The meanings of the items on the right-click menu can be referred to the table below:

Item	Description
Stream Type	Auto, Primary and Secondary supported. Auto means the playback video will automatically switch stream according to computer performance.
Display Info	Choose to display stream information at Left or Right, or customize the position of info. You can also hide the stream information.
Split Playback	Divide the video files into several channels during specified time period. Users can watch playback videos of different time periods simultaneously.
Add Tag for	Add tag for the selected cameras or all cameras in the playback panel.
Remove	Choose Selected Views or All Views in Layout to remove the camera playback.
Save As Layout	Click it to save the current layout to Layouts list.
Cell Spacing	Set the cell spacing size among the live view windows in the layout. There are four options available, including None, Small, Normal and Large.
Aspect Ratio	Choose 1:1, 4:3, 16:9, 3:4 and 9:16 to show the window aspect ratio.
Pause/Resume all	Pause/Resume all playback in the current layout.
Turn on/Mute All Speakers	Enable or disable the speakers of all cameras in the current layout.
Stream Type for All	Set stream type for all cameras in the current layout.
Display Info for All	Set to display stream information of all channels in the current layout.
Full Screen	You can choose Layout to display all cameras in the layout to full screen. Click again the Exit Full Screen to restore the normal window.

Right click on a position in the layout where there is no video and the menu will change into:

There are two more items:

Add Tag for All	Add tag for all cameras in the playback panel.
Remove All Views	Remove all cameras’ playback from this layout.

(3) Playback Toolbar

Select a certain channel in the current layout and click     to show the calendar. The blue date and time both indicate availability of recordings. Click the date and time you want to locate to.

Clickto lock recording file, and you can set locked time duration and notes.

Click  to add tags for selected channels, and you can set tag name, note and time duration.

Click  to show Archive Management which can be used to check and retrieve tag and lock files.

Click      to switch to Asynchronous Playing or Synchronous Playing.

Asynchronous Playing: The timeline only represents the recording of selected channel.

Synchronous Playing: Playback all channels in the current layout synchronously. The thick timeline bar represents recordings of currently selected camera, while the thin bar represents recordings of all channels in the current layout.

Click /to play previous or next event video.

Click/to play previous or next frame of the recording.

Click/to adjust the playback speed to 1/32, 1/16, 1/8, 1/4, 1/2, 1X, 2X, 4X, 8X, 16X or 32X.

Click//to rewind, play or pause the video.

Clickto move the current playback time to the center of timeline bar. The short white vertical line which represents the position of the current playback moment will move to the centre of the time bar.

Dragto zoom in/out timeline bar. Or you can just scroll the mouse wheel on timeline bar to do so.

(4) Right-Click Timeline Bar

Right-Click the timeline bar and hold down to drag to move the time bar sideways.

Right-Click the timeline bar, the menu will show up as follows. If there has been a part of video selected and it contains locked video and tags, right-click menu will have more items.

The meanings of the items on the right-click menu can be referred to the table below:

Item	Description
Start Selection/End Selection	Select start/end time of period on the timeline.
Clear Selection	Clear selection on the timeline.
Zoom to Selection	Extend the selected period to whole timeline.
Add Tag	Add tag for the selected period.
Lock File	Lock the selected period.
Split Playback	More Details in 6.2 Split Playback
Export Video	Export the selected period.
Unlock File	Unlock the locked video file.
Edit Tag	Edit tag which you set.
Export Tag	Export tag which you set.
Play Tag Video	Play videos with tag you set.
Delete Tag	Delete tag which you set.
Show Thumbnails	Show thumbnail of the corresponding time. Users can also resize the thumbnail timeline as needed.
Show Tags	After setting the tags, you can choose the option to show the tag on the timeline
Show Locks	After setting the lock files, you can choose the option to show the lock file on the timeline

(5) Tags for Playback

Click the Hide/Show bottom to pop-up right side menu and click the tag icon to show Tags for Playback.

Select which channels to search tags from.

Select which types of tags to search.

Select the time duration for searching tags

Search keyword of tags’ names and notes. Refresh the tag list and chose how to sort the tag list (Tag Start Time, Tag Name, Camera Name and Create Time).

Double click the tag you want, and the video of the corresponding channel then jumps to the time of the tag and flashes the window.

6. Event and Split Playback

(1) Event Playback

If the channel is configured with rule-triggered recording, the timeline bar of Playback will have different colors representing different events.

Click Show Event Mask to check event type to be shown on the timeline, the timeline will show different colors according to selected event type as below:

Click the  button to enter Event Mask Colors Setting interface, it supports customizing different colors for different events according to the user’s requirement.

Click Event Only to exclude continuous recording.

(2) Split Playback

Split Playback allows you to divide a period time of recording into several parts when watching playback, so that users can watch videos of different time simultaneously.

Split Playback setting steps are as below:

Step1: Right click the playback window of a channel and click Split Playback, or right-click the selected time period on the timeline and choose Split Playback, and a window will pop up.

Time Period setting

Specific Number setting

Step2: Check a type to split the video file. If you choose the Time Period, and set Time Interval and Start/End Time, then the channels will be split automatically by VMS system as above. If you choose the Specific Number, and set channel number and Start/End Time, then Time Interval will be calculated and split automatically by VMS system as above.

Step3: After setting, click, and the selected video will be split to new channels to replay asynchronously on the playback layout as shown below:

How to Set VMS Enterprise Event Rules

Ⅰ. Introduction

Event rules are used to associate events and actions. Milesight VMS Enterprise supports rich events, multiple actions and alarm modes, which you can combine freely and configure as your need. Every event can be set to trigger many kinds of actions at the same time. Also, every event can be set to trigger different actions in different time periods. After configuring the event rules, when an event is detected, it can promptly remind or automatically trigger actions according to your settings. In this case, focusing on events becomes easier and you won’t miss the events you care about.

By default, some rules have been automatically created for you in the system. These rules are used to notify the abnormalities that may occur in the system. If an event is detected, you will receive a notification in the Notifications panel. It is strongly recommended to keep them. You can also adjust them as needed.

Ⅱ. How to set an event rule

If you’re not an owner or administration, make sure you have permission for event rule settings.

2.1 Add an event rule

Step 1: Click “Settings” -> “System & Servers” -> “ Event Rule Settings”.

Step 2: Click “Add”, set trigger, schedule and action, then click “Save”.

There are many kinds of events and actions. Different events or actions have corresponding settings. Here you can check the below table to know more about them.

• Trigger

• Action

Note:

When an event is detected, if you want the corresponding camera in live view interface to be prompted with a flashing box, only need to check “Show Flashing Border” in “Settings” -> “Client Settings” -> “Local Settings” -> “Alarm”.

Each event can trigger different actions. If the checkbox of action is disabled, the event doesn’t support triggering this action.

Step 3: After adding event rules, you can see them in the list.

Optional: You can also edit or delete the event rules as needed.

Step 4: 

After completing all operations, click “Apply”.“*” means the rules haven’t been saved, don’t forget to click “Apply”.

Ⅲ. Example

• Setting

Set the following event rules in the system.

①． From 1 p.m to 4 p.m, when a motion event is detected in “ipc demo”, call “ptz demo” preset and show a notification.

②． From 4 p.m to 6 p.m, when a motion event is detected in “ipc demo”, do recording, show notification and email to user “Test”.

③． When any camera in the system has video loss, show a notification.

④． When any camera in the system fails to record, show a notification.

⑤． When any user login the system, show a notification.

⑥． Add an icon to each camera. After clicking the icon, show text in live view of the camera and push the live view of the camera to display on full screen.

• Result

①． From 1 p.m to 4 p.m, when a motion event is detected in “ipc demo”, call “ptz demo” preset and a notification will be shown in Notifications panel.

②． From 4 p.m to 6 p.m, when a motion event is detected in “ipc demo”, a notification will be shown in Notifications panel. User “Test” will receive an email. And you can view the recording in Playback interface.

③． When a camera in the system has video loss, a notification will be shown in Notifications panel.

④． When a camera in the system fails to record, a notification will be shown in Notifications panel.

⑤． When a user login the system, a notification will be shown in Notifications panel.

⑥． After clicking the icon, text will be shown in the live view of the camera.

All events will be recorded, you can view them in Logs interface.

How to Enable VMS Enterprise Multi-Monitor

Chapter I Introduction

“Milesight VMS Client” supports multiple monitors display setting, which supports up to 4 monitors. Multi-Monitor function meets the needs of users for more application scenarios. Each monitor has 4 modes to choose from, including [None], [Live Screen], [Alarm Screen] and [Full Screen]. Both Live Screen and Alarm Screen support up to 64 channels in single screen. The Full Screen only supports displaying 1 channel. In addition, Multi-Monitor function also supports identifying monitors of corresponding screens.

Different screen modes support different functions.

l None: 

No settings are made for other monitors.

l Live Screen:

For this mode, you can add any camera you want to display on the specified monitor so that you can view the real-time video. In addition, the Live Screen mode supports up to 4 monitors and 64 live view channels per monitor.

l Alarm Screen:

For this mode, you need to set the event rules and select the action of [Show on Alarm Screen] for the camera, then the real-time video will be played on the specified monitor when the corresponding event is triggered. This is helpful for users to track camera event in time and view the real-time video.

l Full Screen:

For this mode, you can directly set [Show on Full Screen] for the selected camera in the Live View interface, then the real-time video will be showed on the specified monitor as full screen mode. Of course, you can also set the event rules and select the action of [Show on Full Screen] for the camera, then the real-time video will be played on the specified monitor when the corresponding event is triggered. It solves the inconvenience of not being able to operate other interfaces after the Live View interface channel goes full screen.

l E-Map:

Users can use the E-map function in this mode. 

l Playback:

For this mode, users can search and play back the recorded files of selected cameras.

Note: You can only set one Alarm Screen and one full screen, and there is no limit to the number of Live Screen, E-Map Screen and Playback Screen.

 

Chapter II Operations

2.1 How to Enable Multi-Monitor?

First, click the Enable icon to enable Multi-Monitor and then click [Apply] button to apply Multi-Monitor in the Settings -> Client Settings -> Multi-Monitor interface.

Note:

l This page can only display configuration items of four monitors, even if you have more than four monitors.

l There is no configuration quantity limit for Live Screen, but Alarm Screen and Full Screen can only set one separately.

In addition, you can click [Identify] button to see the corresponding number of each available monitor.

 

2.1.1 How to Set [None] Mode?

If you don’t want to make any settings with the specified monitor, you can select [None] option and then click [Apply] button to apply [None] Mode.

2.1.2 How to Set [Live Screen] Mode?

Step 1: Select [Live Screen] option for the specified monitor and then click [Apply] button to apply [Live Screen] Mode.

Step 2: Drag the camera which you want to show on the specified monitor from the list on the left and move it into the Live View window, then you can view the real-time video on the specified monitor.

Step 3: If you want to close Live Screen, you can move the mouse to the top of the screen to display the top bar, then you can click the icon  and select [Close] button to close it. After the screen is turned off, the monitor will automatically change to [None] Mode. If you want to use Live Screen again, you need to reset [Live Screen] Mode.

2.1.3 How to Set [Alarm Screen] Mode?

Step 1: Select [Alarm Screen] option for the specified monitor and then click [Apply] button to apply [Alarm Screen] Mode.

Step 2: Click [Add] button to add the event rule in the Settings -> System & Servers -> Event Rule Settings interface, then set the trigger type, the source of trigger and schedule you want, and set the action of [Show on Alarm Screen]. After setting the event rule, click [Save] button.

Note:

The following trigger types support the action of [Show on Alarm Screen]:

Front-end Motion Detection, Front-end Audio Alarm, Front-end External Input Alarm, Front-end VCA, ANPR, Record Failure, RTP Packet Loss and Client Trigger.

Step 3: Then the event rule will be added to the event rule list. Click [Apply] button to apply the customized event rule.

Step 4: When the camera is triggered, the real-time video will be played on the specified monitor.

(Note: The picture on the left is Monitor1 and the picture on the right is Monitor2.)

Step 5: If you want to close Alarm Screen, you can refer to Step 3 of 2.1.2 for operation steps.

2.1.4 How to Set [Full Screen] Mode?

Step 1: Select [Full Screen] option for the specified monitor and then click [Apply] button to apply [Full Screen] Mode.

Step 2: Right-click the Live View window for the selected camera, and set Multi-Monitor as [Show on Full Screen] option. Then the Live View window of the camera will be displayed on the specified monitor as Full Screen.

(Note: The picture on the left is Monitor1 and the picture on the right is Monitor2.)

In addition, you can also set the event rule and select the action of [Show on Full Screen] to trigger [Full Screen] Mode. Please refer to Step 2 and Step 3 of 2.1.3 for operation steps.

Step 3: If you want to close Full Screen, you can refer to Step 3 of 2.1.2 for operation steps.

2.1.5 How to Set [E-Map] Mode?

Step 1: Select [E-Map] option for the specified monitor and then click [Apply] button to apply [E-Map] Mode.

 

Step 2: The E-Map interface will display on the selected screen. Click ”Create” button

to create a new map.

 

Step 3: You can drag the camera onto the map and make some further settings.

 

2.1.6 How to Set [Playback] Mode?

Step 1: Select [Playback] option for the specified monitor and then click [Apply] button to apply [Playback] Mode.

 

Step 2: The Playback interface will display on the selected screen. You can search and play back the recorded files of selected cameras.

 

Step 3: If you want to close Playback Screen, you can move the mouse to the top of the screen to display the top bar, then you can click the icon  and select [Close] button to close it. After the screen is turned off, the monitor will automatically change to [None] Mode. If you want to use Playback Screen again, you need to reset [Playback] Mode.

How to Set VMS Enterprise Paging & Layouts & Tour Plans & Instant Playback

Chapter I Introduction

Live View is mainly used for viewing real-time video. The interface is mainly made up of left Resource Panel, center Viewing Panel and right Function Panel.

The left Resource Panel displays all servers and cameras in the VMS system. The center Viewing Panel supports up to 64 individual live camera streams on a single page. The right Function Panel has four tabs, including Notifications, ANPR Preview, PTZ Control and Tour List.

Here we focus on the Paging, Layouts, Tour Plans and Instant Playback function in the Live View interface.

1.1 Paging

Live View supports paging function. A single page can play up to 64 channels. Users can select the number of channels to play on a single page according to their needs.

1.2 Layouts

Both Live View and Playback support layouts. Layouts can be customized, so you can save the currently playing channels and their locations, which helps you watch and manage Live View and Playback more efficiently. In addition, users of Administrator or Owner role can share all layouts within the system with Operator or Viewer or the customized roles, so that users in Operator or Viewer or the customized roles can use the layouts and access the devices in the layouts.

1.3 Tour Plans

Live View supports Tour Plans, including Camera Tour Plans and Layout Tour Plans. All channels currently playing or the layouts will automatically switch Live View window by using the function, which makes it easy for users to view the live view by auto-switching.

1.4 Instant Playback

Live View supports Instant Playback function for the channel with video recording. Users can quickly view the video file in the last 5 minutes. In addition, when Instant Playback is enabled, it supports integrated window functions, including Digital Zoom, Fisheye Setting, Snapshot, Recording and so on.

 

Chapter II Operations

2.1 Paging

2.1.1 How to Set Paging?

Step 1: Enable “Paging in Live View” in the Settings -> Client Settings -> Local Settings -> Performance interface, and then click [Apply] button.

Step 2: Then the icon  will be displayed in the upper left corner of the center Viewing Panel, and click it to pop up the page controller.

Step 3: In the page controller you can set the number of channels to play on a single page, and you can click to jump to the first page/last page/previous page/next page.

2.2 Layouts

2.2.1 How to Set Customized Layout?

Step 1: First, determine the channels and their locations you’re interested in, then right-click the camera live view window in the Live View interface to pop up a menu. And select [Save As Layout] option to save the layout.

Step 2: You can name the new layout, and click [Save] button to save it. Then the layout will be displayed under the Layouts module in the left Resource Panel.

Step 3: Right-click the corresponding layout and select [Play] option to preview the camera in the layout. You can also directly double-click the corresponding layout for quick viewing.

Note:

The operation of setting layout in the Playback interface is the same as that in the Live View interface.

2.2.2 How to Share Customized Layout?

Step 1: In the Settings -> System & Servers -> User Settings -> Role Management interface, users of Administrator or Owner role can select the corresponding role to share the layout.

Step 2: Then check the layout you want to share on the Layouts page, and then click [Apply] button, the layout icon  will change to. In this way, all users under the corresponding role can use the layout and have access to the devices in the layout.

Step 3: You can click [Show Details] button to check devices in the layout. Hover your mouse over the channel to see the thumbnail and related information.

2.3 Tour Plans

The operations of Camera Tour and Layout Tour are similar. Here we take the operations of Camera Tour as an example.

2.3.1 How to Start and Configure Tour?

Step 1: There are three ways to start Camera Tour.

Method 1: Determine the channels you’re interested in, and right-click the camera live view window in the Live View interface to pop up a menu. And select [Start Tour] option to configure tour.

Method 2: Multiple cameras in the list can be selected by holding down [Ctrl] key on the keyboard, then right-click on the list to pop up a menu. And select [Start Tour] option to configure tour.

Method 3: If you already have a saved tour plan, you can right-click the corresponding tour under the Tour Plans module in the left Resource Panel, and select [Play] option to start tour. You can also directly double-click the corresponding tour to start tour quickly.

Step 2: After starting tour, you will enter the Tour Config interface. Then you can edit the name, the number of channels per play and tour interval. And click [Play] or [Save and Play] button to enter the real-time Tour interface. The saved tour will be displayed under the Tour Plans module in the left Resource Panel.

Step 3: Click the Tour List icon  , and all channels added to the tour will be displayed in the right panel. The icon  indicates that the channel is currently playing.

Step 4: After clicking the icon  to pause the tour, you can modify the tour name, the number of channels per play, tour interval. You can also drag the camera from the left Resource Panel to the Tour List to add it. And click the icon  to delete it by moving the mouse over the corresponding channel in the list. After the operation is completed, then click the icon  to save the current configuration. You can click the icon  to stop the tour.

2.4 Instant Playback

2.4.1 How to Enable Instant Playback?

Step 1: For the channel with video recording in the last 5 minutes, you can click the Instant Playback icon  on the top toolbar of video window to view the video.

(Instant Playback is supported for multiple channels at the same time.)

Step 2: When Instant Playback is enabled, it supports the following integrated window functions. And you can use the corresponding function as needed.

① The top toolbar functions of video window:

Turn on Speaker, Start Talking, Enable Digital Zoom, Snapshot, Start Recording, Fisheye Setting, Close.

② The right – click menu function of video window:

Stream Type, Display Info, Add Tag for Selected Cameras or All Cameras in Layout, Full Screen Current View or Current Layout, Start Tour, and so on.

③ The bottom toolbar functions of video window:

Play, Pause, Play in Playback, Control playback progress through timeline.

Note:

Only when the continuous recording schedule is set, Instant Playback can support adding tag.