Product Information

Specifications

Product Usage Instructions

Client Downloading
Please follow the steps below to download and install the v720 app:

Add Device
To add the device to the v720 app, follow these steps:

Note: Ensure proper network connection and device functionality during the binding process.

v720 Mini Camera Setup Guide

AP Mode
To connect in AP mode, follow these steps:

Matters Needing Attention

Warning: This device complies with FCC Part 15 rules. Please ensure no harmful interference is caused.

RF Exposure Statement: Maintain a minimum distance of 20cm between the device and your body for compliance with FCC RF Exposure guidelines.

FAQ

Thank you for purchasing this product. Please read this manual carefully before using it and keep it in a safe place.

Client downloading

Please scan the lower QR code, download and install the “v720”app, or search for “V720” in the mobile phone application store to download and  install.

Add device

AP mode

Matters needing attention

Warning:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

NOTE: This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or transmitter

RF Exposure Statement
To maintain compliance with FCC’s RF Exposure guidelines, This equipment should be installed and operated with minimum distance of 20cm the radiator your body. This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or transmitter..

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APPdownload

1. For iPhone, please go to APP Store, for android phone, please open the Google Play or other APP market, to searchfor ” Eye4″ APP and download.
2. Scan the QR code below to download.

Register

1. ForAndroid/iOSAPP,clickon”Register”,createausername andpassword,thenclick”submit”tofifinishregister.

2. Alsosupportthirdpartyaccountslogin(noneedtoregister).

Connectcamerastothenetwork

Please connect your phone to the WiFi network first.
Note: The camera does not support mobile hot spotsor public WiFi.

Please power on the camera, wait about 30s until the reboot of the camera is finished, then the camera will issue voice promp for WiFi configuration( If the camera doesn’t issue the voice prompt, please reset the camera.

Reset method: Locate the RESET hole next to the network cable port on the back of the camera, and press and hold the button in the hole for about 10 seconds to restore the factory Settings. After successful reset, there will be a prompt “Reset completed, will reset the device”).

Scan QR Code

1. Enter the APP, click the “+” icon on the top right corner of the homepage, to scan the QR code on the camera’s body;

2. Once the camera says “Please use APP for WiFi configuration” for the first time, please click on the “Heard voice prompt” button, then put in the password of the WiFi network that the mobile phone currently connecting to, click ‘OK’ to go to next step.

Note: Please ensure that there is no space or any special characters in the WiFi password, and the password is entered correctly, otherwise the camera will not be able to connect.

3. Click the ‘Send’ button on the APP, to send configuration signal to the camera.

Note: Place the phone close to the camera, and adjust the phone volume to the maximum.

4. About 30 seconds after the camera prompts “wireless configuration succeed” , the binding window will pop up, click “Add it” to complete the connection.

Note: During this process, if it prompt that WiFi is configured successfully but the binding page does not pop up, please click the “binding” in the lower section of the searching page, to add the camera.

5. This device is a pet camera. After successfully bound, you can choose the mode of “Play Pet Cam” or click “OK” to jump to the home page of the APP.

Note: Each time you enter the real-time video page, the “Pet Cam” function will be automatically opened. When you leave this page, this function will be automatically closed. Drag the cradle head to control the “Pet Cam”.

How does the‘ Pet Cam’ button work?

After the‘ Pet Cam’ is opened, the head of the camera will emit a red laser beam. You can tap the PT icon or slide the camera’s picture to move the beam and play with your pet.

To enable this function from the home page of the APP, click the play button in the camera screen to enter the real-time video screen, and the “Pet Cam” function will automatically open.

Note: Laser irradiation is harmful to human eyes, so do not irradiate the laser head directly to human eyes. Also, keep children away from beams of light for safety reasons

Other ways of adding

If no QR code can be found on the body of the camera, or it fai led to connect the camera by scanning Q R code, please choose the ‘Others ‘ method to connect the camera.

Method One : Wireless Installation

1. Enter the APP, click the “+” icon on the top right corner of the homepage, tap ‘Others’→IP Camera.
2. Choose ‘Wireless Installation’, please refer to the ‘Wireless configuration add instructions’ on the APP and the APP’s voice prompt to finish the setting.

Note: Please refer to the ②③④ steps in the chapter ‘Scan QR code’ to finish the’Wireless Installation’ settings.

If the wireless configuration fails, please refer to one of the following methods to connect the camera.

Please power on the camera, and use a network cable to connect the camera to one of the LAN ports on the router.

Please make sure the phone and camera are under the same router.

Please connect the network cable

Method Two: Search in LAN

1. Login the APP, click the “+” icon on the top right corner of the homepage, tap ‘Others’ →IP Camera.

Click on “Search in LAN”, you can find all the available cameras in the same router with the smartphone（. Note：Cameras that has been added successfully in this account will not be searched again）.

2. The binding page will pop up after about 30 seconds. If the search times out, please try again or return to the Add Device page and select Manually add.

Method Three: Manually add

After select “Manually add”, please input camera’s UID ( 15 characters, can be found on the label stick to the camera’s body), or scan the QR code on the camera’s bottom sticker, the UID will be auto filled in, then put in the camera’s password to connect the camera.

Note: After the camera has been added by Search in LAN or Manually Add, if you want to make the camera work in WiFi mode, please follow the steps below:

1. In the home page of the APP, click the”“on the top right corner of the camera →choose “Settings →WiFi”, select the WiFi that the smartphone / tablet connecting to, then input WiFi password, click on “done”.

2. Wait until the APP/Camera prompt’ please remove the network cable, camera will restart ’ , remove the network cable(Keep the camera powered on).

Unplug the network cable,camera will reboot automatically…

Note： If setup failed, please refer to network cable connection method or change a router to setup again.

Cloud Storage

The camera supports cloud storage function（ Only for regions where cloud storage has been enabled ）. After the cloud storage function is activated, once the camera detects moving objects, it will record video to cloud server, for users’ checking at any time.

How to activate the cloud storage service?

Click the on the top right corner of the camera, select “cloud storage“. Click “activation” to open the cloud storage service.

How to view cloud storage video?

Click theon the top right corner of the camera, select ” cloud storage‘ ,drag the timeline at the bottom of the screen to view
cloud storage videos.
Note: The blue parts means there are videos recorded. Click it to watch videos.

The grey parts are the time periods that no videos are recorded. Slide the time bar to choose the time period;
Click the at the bottom left to select the date.

1. Click to choose the date
2. The blue parts means there are videos being recorded
3. Drag the time bar to choose time period

How to renew the cloud service

It requires to renew the cloud service when it is expired.

Click the icon in the upper right corner of the cloud storage interface, to open the renewal interface.

Click the “Renewal” option at the top left corner or the bottom of the interface to bring up the service package details. You can choose the package according to your needs.

Note: there are two types of “video preservation (circulation)” : 7 days and 30 days.

The 7-day cycle means that the video can be saved for 7 days, and the 30-day cycle means that the video can be saved for 30 days. After that, the video will be covered in order. 1 month, 6 months and 12 months of service pack is optional.

For more information about cloud storage, click “See more” on the renew interface.

Note： Due to the different market conditions and national policies, the price of cloud storage may be vary in different regions, the amount is subject to the actual amount on the app.

Online Support

If you have any questions or difficulties in using the product, or suggestions for our products, please contact us in the following ways:

Click on “Me” in the bottom right of the APP, and click on ‘Online support’, to enjoy the high-quality online consulting ser vices provided by our company.

FAQ

How to reset the camera to factory default setting?

Hold the reset button for about 10 seconds to reset camera.
Camera’ S default password: 888888 (To improve the security, it is highly recommended that you modify the password of the camera).

Any tips for WiFi connection?

camera support only 2.4G frequency signal, and 802.11b/g/n WiFi network.
1. The WiFi password should be less than 16 digits, and can not contain special characters, such as @ $! etc. , suggestyou to make a password that contains only letters and number.
2. Please upgrade the APP to the latest version.

No vision at night time?

1. Check ifthe IR functionis enabled ornot;
2. Check if the lR LEDis onor not;
3. Reset the camera back to factory setting;
4.Upgrade the camera to the latest firmware.

What to do if camera’s picture is blurred?

1. Login the camera’s web interface, adjust the picture quality to HD mode;
2. Clean the camera lens with a cotton swab.

Eye4 For Pc

Real-time picture viewing, snapshot, recording, reminding, setup ect.

Support Windows and MAC OS computers.

Windows

MAC

Eye4 Camera Finder

Used to search IP-Cameras located in LAN, Camera settings.

Windows

Eye4 Video Player

used to play video files in TF card windows.

Windows

Eye4 Plug for IE

IE browser plug-in, you can access Eye4 camera through IE browser

Windows

FAQ

Account login failed, appear “ unknown error”

Generally speaking, this kind of problem is related to the compatibility between the APP and the phone or computer. The solution are as follows:

1. APP for PC client: Please uninstall the APP(completely remove it from your computer’s local disk, desktop and control panel→program), then download and install a new one and then login APP again.

Note：Please don’t use the default path when download and install the eye4 software, choose a different disk to place it.

2. APP for Smart Phone: Please uninstall the APP, then download and install a new one. please check whether the APP is blocked by any security software, such as Security steward, 360 anti-virus software etc.

3. This problem can also be caused by the server, so if the above two methods don’t work, then please wait for the sever to be repaired and try again later. Thanks!

Camera cannot connect after the password of the WiFi changed

If the camera cannot connect after the WiFi password being changed, solution are as follows:

Step 1. To reset the camera to factory default settings. You can do that by referring to the guide below:

Cameras that can pan/tilt:

Please reset it as the following way:

Please power on the camera, use a pin or pencil to hold the ‘reset’ button for 10~~30 seconds, then the camera will say ‘reset completed, device will reboot!’, then there would be a clicking sound, all the IR LEDs will be on for a while and then off, then the camera start to do self-checking(pan/tilt), after the pan/tilt finished, the reset finished.

Outdoor camera:

Please reset it as the following way:

Please power on the camera, use a pin or pencil to hold the ‘reset’ button for 10~~30 seconds, then you will hear a clicking sound from the camera, all the IR LEDs will be on for a while and then off, and you will hear another clicking sound, that means the reset has been finished and it’s rebooting.

Step 2. Re-configure the “ wireless settings ” on the camera

Camera displayed offline after replaced the Router

After replaced the router, the camera will display offline. The reasons is that the camera is connected to the previous WiFi network, can’t switch to new WiFi network automatically. We need to setup the new WiFi to the camera. The steps are as follows:

Step 1. To reset the camera to factory settings by referring to the reset guide.

Step 2. After that, please re-configure the camera’s wireless according to the new WiFi network

Note: Before configure the camera to the new WiFi router, we need to reset the camera to factory default.

.

Camera reboot automatically from time to time

The problem of camera reboot automatically from time to time is generally caused by network or firmware problem, not caused by hardware.

The solutions are as follows:

Method 1. Network factors

Please check whether there is IP address conflict. Please download IP Camera Finder from the webpage (http://www.eye4.so/download/), then open the Finder, to see if the IP address is overlapped in camera list. If the IP address conflicted with other cameras, please modify the IP to a different static IP.

Method 2. Upgrade camera’s firmware to the latest version

If the above methods does not work, it probably caused by hardware problems, please contact the direct dealer for maintenance.

Can camera realize remote wireless connection?

In PC client, the camera can realize remote wireless connection. You can refer to chapter 8 in the [IP Camera PC Client Function Detailed Instructions](page 9 to 10) to setup the WiFi. However, in Phone APP, we cannot setup WiFi connection remotely.

Can connect and view in LAN, but can not in WAN

The cause of the problem:

Generally speaking, the cause is that camera can not access the Internet (Camera cannot connect to internet), Please check whether the wireless router which the camera connected to is working properly. Make sure that you can access the internet when connected to the WiFi of the router.

Suggestions:

If the router is working fine, then please check the following information:

1. Check LAN connection. If you can view the camera in PC client, Phone APP and Web client, that means the LAN connection is fine. If you can’t view the camera in LAN, then we can’t view it in WAN.

2. If the camera can be viewed in LAN, please switch to mobile network, check whether the camera can be viewed normally.

3. If the camera cannot be viewed in mobile network, then please change a router to test again.

4. If the camera still can’t go online remotely after changing router, then it must be a problem of the camera’s PNP penetration. It is recommended that take the camera to other network environment to have a try, for example, your friend’s network.

5. If can view the camera normally in other network environment, that means there is a problem with the local penetration of the camera. Then we can not use the UID to access. In this case, please contact the dealer for help.

Note:

1. Please make sure the camera get the latest firmware and the APP is the latest one. If not, please update the firmware and APP to the latest version

2. Generally speaking, the issue that the camera can be connected and viewed in LAN, but can not in WAN is cause by software or server, instead of hardware problem, no need to return to factory for repair.

Can not get real-time video

If the camera is online and can Listen, Audio, PTZ control, but can’t display the real-time video, then it must be cause by hardware problems. The solutions are as follows:

1. Reset it to factory default settings, re-configure it and try again.

2. Upgrade the camera to latest firmware.

3. Run the camera in other client, such as PC client, Phone client, Web client, if all operations failed, then it must be hardware problem.

4. If none of the above methods work, then please contact the dealer for replacement or maintenance.

Can SD card automatically record after inserted

After inserted the SD card, the camera will automatically start loop recording, and will automatically overwrite the old recording files when full, do not need to do extra settings of recording.

If you want to cancel the recording, please select the “24 hours video” , check to remove, if you need to set the recording time, please use the Web client settings, more details, please refer to [IP camera Web client function instructions]

How to remotely download video files saved in SD card

If you want to download SD card video files to your phone local storage, please take the following steps.

Step1: open APP home page–>SD card records–>click download icon

Path to save recording:

Android phone: local storage–> DCIM–>Eye directory iOS phone: in local system album;

Cannot read SD card or check SD card’s memory size

The solutions are as follows:

1. Check whether it is inserted in the opposite direction.

2. After inserted, click “format SD card” (format it even if you cannot check SD card’s memory size), reboot camera and refresh it.

3. If the above steps do not work, please change a SD card,(please use genuine SD card), For example, Kingston SD Card, Class 4 and 10 is preferred.

Notes:

1. If the above methods does not work, you can check the TF card slot on the camera and the SD card. If it proved to be hardware problems, please contact the dealer for replacement.

2. Besides, please make sure the camera’s firmware and the APP is in the latest version. If not, please update to the latest one.

Forget the Camera Password

Please reset the camera to factory default settings, the default password of the camera is 888888.

How to reset:

Power on camera, then find out the camera “ reset “ hole, use a pin or pencil to keep pressing the button for about 15 seconds until camera reboot, then the camera will be reset successfully.

Forget App Account and Password

If you forgot the password, click “ forget your password “ in Eye4 APP in PC or Phone, enter the email account bound the account, then you will get a verification mail, please follow the system prompts to change the password.

How long does the SD card record?

The following data is based on the test of video duration calculation of 64G TF card. The results will be different in different scenarios. For example, recording for static and dynamic picture are not the same. If you set different parameters, the results may different. The data is calculated on the camera’s default stream settings, just for your reference.

1. It can record 16 days when C38 is in 720P mode.

2. It can record 18 days when C7815WIP is in 720P mode.

3. It can record 14 days when C37A is in 960P mode.

4. It can record 10 days when C50S is in 1080P mode.

5. It can record 8 days when C38S is in 1080P mode.

Note: You can choose high-bit stream or low stream image, they take different amount of capacity. Please refer to the specific settings [IP Camera Web Client Function Instructions] SD card record settings

IP camera screen blurred , color cast

If your camera’s screen blurred or it’s color cast, please follow the guide below:

1. Please reboot camera a few times, or restore cameras to factory default settings, after that, it will be back to normal.

2. If the problem occur again and again, then it probably cause by camera’s sensor problem, please contact dealer or sale man for maintenance or replacement

Lens screen blurred, the screen is not clear or color cast

If you got such kind of problem, please try the following ways:

1. For Pan & tilt Cameras. Please turn the lens slowly until the picture turned clear.

2. Make sure the inner and outer surface of the lens’ are clean, if not, please clean them with a soft cloth.

3. If there is color cast, please login the PC or Web client, to adjust the contrast, brightness, saturation. [You can also try to restore it to factory setting or reboot camera a few times, to see if it works. If the issue happen again and again, then it must be hardware problem.]

Note: If the above ways do not work, it must be something wrong with the sensor in lens board, please contact the direct dealer or salesmen for warranty.

What is the wireless distance between Camera and Router

The distance depends on the wireless signal strength of the router.

1. At present, VStarcam IP cameras support 2.4G frequency bandwidth wireless router, don’t support 5G frequency bandwidth.

2. It is recommended to keep the distance within 10 meters.

Note: If the wireless signal of the router is weak, please connect the camera to the router with a network cable. Otherwise, It will make the camera offline.

App Download

Simply download the Vichome app from the Apple Store (iOS devices) or Google Play (Android devices) and have full control over all security products. This means that you can monitor your home or property whenever you like.

As a powerful helper, our app will help you stay connected to your home or business when you’re not there and help keep you safe when you are.

NOTES🚩: Vicohome APP is a mobile application and we currently do not provide PC version or iPad version of the APP.

We greatly appreciate your support and welcome to stay tuned for more.

LongPlus Camera Setup Guide

🔎DOWNLOAD  TODAY📲

【OR】Press and hold this QR code to automatically identify and install

How to properly install the security camera?

🟠 When installing security cameras, LongPlus always recommends placing cameras up high. The outdoor installation location should be 7ft away from the ground. Here are the best places to install security cameras around your home: front & back doors, garage & driveway, yard, common areas, main stairway or hallway, or any side doors or large first-floor windows that an intruder could gain access through.

🟠 Typically, home cameras are placed in the corners of the room to optimize the viewing angle. LongPlus recommends at least two cameras to fully cover a large space, such as a living room. To fully monitor your home, users can add cameras in each room to achieve a complete home monitoring system.

🟠 Battery cameras can not be installed behind a window/glass if you want to use the “Motion Detection” feature.

Battery cameras use PIR (passive infrared) motion detection, an energy-efficient (saving battery power) technology that captures motions by detecting infrared radiation (radiant heat) emitted or reflected by objects. When the camera is mounted behind a window/glass, infrared radiation does not pass through the window/glass. As a result, the “Motion Detection feature” does not work reliably. If you want the camera to detect motions outside, it is recommended that you mount the camera outside.

For plug-in/wired cameras, the answer is yes, as they use camera video analytics rather than PIR sensors to detect motions. As long as they “see”, they can detect motions. So you can mount the camera behind a window/glass with confidence.

How to find the serial number of LongPlus security camera?

🟠 Each LongPlus security camera has a serial number. These are usually located on the body label of the security camera, starting with S/N:*****. Also, if you’ve added your camera to the app, you can also tap the camera “setting” icon > tap the “>” extension icon > tap the “More info” button to find the camera’s serial number.

Is LongPlus security camera waterproof?

🟠 Yes. The waterproof rating of LongPlus camera is IP65. It can be “protected against water jets from any angle”. Generally, the camera can be used outdoors on ordinary rainy and snowy days. However, it may get damaged in extreme weather. But if the camera is installed under the roof or in a place with some shelter, it can get protection to a certain extent. Besides, please don’t expose the camera’s charging port, power button, and microSD card slot to water.

What do the indicator lights on LongPlus security camera mean?

🔵 Solid Blue Light – The camera is working properly.

🟡 Solid Yellow Light – The camera is charging.

🟢 Solid Green Light – The camera charging is complete.

⚪ No Light – The camera is in sleep/off mode.

Can I talk to someone via LongPlus App?

🟠 Yes, LongPlus security camera features two-way audio capability, which means you can listen and talk to someone in real-time with simple clicks in the App.

Do LongPlus security cameras need an app to work?

🟠 Yes! All LongPlus smart security cameras are connected to the LongPlus APP. Compatible and compatible with the latest versions of iOS/Android devices. Installing LongPlus app is a breeze and it comes with voice prompts to guide you step-by-step in minutes.

What is the default language of LongPlus security cameras?

🟠 The default language of LongPlus security camera is set during production and testing in the factory production process. After connecting with LongPlus APP, the language of the camera will follow the language of the APP.

Can I see the infrared light at night?

🟠 No, the night vision infrared light is invisible to human eyes. If you turn on your phone’s camera and point it at the camera lens, then you will be able to see it.

How to format a Micro SD card?

🟠 Sometimes after inserting a Micro SD card, the camera will report “Please use the app to format your SD card first”, that’s because your Micro SD card is not the FAT32 format that the camera supports. In this case, please tap the camera Setting icon > tap SD card > tap Format to format it.

How to record/save videos on a Micro SD card?

🟠 Installing a Micro SD card does not mean the camera will record a video to the Micro SD card all the time.

When the camera detects a movement, it will record a video to the cloud and the cloud recording will display in the Library in the app. If apart from the cloud recordings you want to save backup videos on a Micro SD card at the same time, you can insert a Micro SD card into the camera.

🟠 Here are tips:

1. Find the Micro SD card slot and insert your Micro SD card: Mostly, the Micro SD card slot is next to the power button and is under the rubber plug of the camera body. However, for some models of cameras, you may need to take off the outer shell of the camera to find the Micro SD card slot.

2. If the Micro SD card is detected, you will hear “SD card detected” at the time when it is inserted, and you can see both the storage of the Micro SD card and “SD Card Video” in the app.

Please note that the camera only supports legitimate brand-name (SanDisk, Samsung, Kingston) Micro SD cards, but may not be able to support no-brand, fake, expansion (the storage is extended), and read-only (you aren’t able to put a file to it) Micro SD cards.

How to view videos on the Micro SD card?

You can view videos on the Micro SD card from the app or on your computer.

To view videos on the Micro SD card from the app, please tap the camera “setting” icon on the app homepage > tap “SD card video” on the “Camera Setting” page > select the date on the top > swipe the screen left and right until the green vertical line overlaps the grey “bubble”( If there is no grey “bubble”, that means there are no motions detected in that period).

If you want to zoom in on the specific time before playing a video, you can swipe two fingers left and right at the same time or tap the “magnifying glass” icon.

How to activate cloud storage?

🟠 The cloud storage we gift you is automatically activated and contains free 3 days rolling cloud storage. You can view the cloud-stored videos in the last 7 days at any time.

When the SD card is full will it overwrite the older files?

🟠 Yes, when the SD card is full, the camera will delete the earlier recorded video so you don’t need to format the SD card manually.

Can the camera be used without a memory card?

🟠 Without a memory card, the recorded video will be automatically saved in the cloud, you can watch the video for nearly 7 days in the cloud.

How long does it take to charge LongPlus camera once?

🟠 It will take about 8 -15 hours to fully charge the camera once. When the security camera is fully charged, the indicator light will turn solid green.

Why can’t the battery be charged?

🟠 The following factors may cause charge failure. Please check them one by one:

(1) The charging device is not suitable, or it malfunctions. Please make sure the power adapter and charging cable are in good condition. The power adapter specification is “5V/1.5A”.

(2) The charging port is defective. Possible causes include: the Micro USB cable and the charger or the charging port of the camera are not plugged in properly; there are objects in the charger or the charging port of the camera.

(3) Please confirm whether there are objects in the camera’s charging port or the charger port and clean it before charging.
Please ensure that the Micro USB cable is in good contact with the ports on both ends of the charger and camera.

(4) You can try to connect the Micro USB cable and the charger to other devices (such as mobile phones or computers) to see if they work normally. If anyone doesn’t work, please change to a new one to try again.

(5) The long-time operation leads to charge port oxidation or internal looseness. Please repair or replace the charge port immediately.
The charging cable is damaged or broken. Please replace the Micro USB cable that can work normally.

(6) The charging cable should not be too long. The required cable length is generally not more than 16 feet (5 m). Please replace the Micro USB cable with a suitable length.

(7) The charging environment is not suitable; excessively high or low temperature makes charging impossible. Please move to a place with an appropriate temperature environment (0°C ~ 45°C) for charging.

If the above are ruled out but the issue still persists, please submit feedback from the app for further technical assistance.

Why can’t the battery be used for a long time?

🟠 The battery life mainly depends on the total working duration of the camera. The following factors may lead to fast battery consumption. Please check them one by one:

1. Users frequently view live streams/The camera is frequently activated to record videos.
In order to make the camera work longer, please avoid turning on the live broadcast for a long time.

2. Poor Wi-Fi connection to the camera
If the camera’s Wi-Fi connection is bad or unstable, it will continue to actively search for networks, so the battery will drain quickly.
Please try to place the camera near the Wi-Fi router. Thick walls, bricks, ceramics, electromagnetic equipment, large amounts of liquid, and large metal objects can interfere with Wi-Fi signals. Please try to avoid these objects.

3. Extremely cold weather shortens battery life
The operating temperature of the camera is -10°~45 °C. Please do not place the camera in an extremely cold environment.

4. Night Sight will consume more battery power
When you enable Night Sight, the camera will enter night mode when the light is darker than the threshold (sensitivity level). Camera performance is improved when it is dark.
Therefore, for sharp nighttime images, we don’t recommend disabling it, although it may drain more battery power. But if you still want to disable it, you can tap the camera “Settings” icon > tap “Lighting Settings” > close “Night Sight”.

How can I extend the battery life?

🟠 The battery life is largely determined by the number of recordings and the number and duration of live. Here are the suggestions to extend the battery life:

(1) To reduce false triggers. Change the location or angle of the camera. Please allow us to explain how motion detection works: when the PIR sensor perceives a change in the environment, motion detection will be triggered. The change in the environment can be a moving object, light change, the alternation of hot and cold air, etc. Particularly common false triggers include trees shaking after being blown by the wind, the cold air of the air conditioning, etc.

(2) Set motion detection sensitivity to Low or Medium. After doing that, the distance the PIR sensor can detect will become shorter so that false triggers may be reduced.

(3) Shorten the recording duration of the camera. Currently, the camera-supported recording durations are 10 seconds, 15 seconds, 20 seconds, and automatic (up to 3 minutes). For your reference:

(4) Set Sleep mode. This feature allows you to schedule the working hours for the camera. Whether the camera enters sleep mode on schedule, or you enable Sleep, the camera will be deactivated. Under this condition, the live feed will not be accessed, motion detection (including push notifications, recordings, and camera alarm) will stop working. This can reduce power consumption to save battery life.

(5) If possible, you can try to watch live feeds or adjust camera settings on your mobile phones less frequently.

(6) To avoid or reduce the battery consumption caused by poor network connection. You can place the camera as close to the router as possible, and try to avoid thick walls, bricks, ceramics, electromagnetic wave equipment, a large amount of liquid, and large metal objects.

(7) We suggest that the camera be installed in a suitable temperature environment (14°F~113°F).

(8) It is generally not recommended that you turn off night vision, but if you do not need to monitor at night (watch live and video), you can turn off night vision.

If the issue persists, please submit feedback from the app for further technical assistance.

Will Wi-Fi environment affect the camera battery?

🟠 Yes, an unstable or poor network environment will cause the camera to transmit data multiple times, the camera keeps actively searching for the network, or even reconnect to Wi-Fi continuously, which will result in faster battery consumption. Multi-layer concrete walls, brick walls, and overcrowded Wi-Fi channels will cause a bad Wi-Fi environment.

To save the camera’s battery life, please ensure that the network connection is strong.

How to charge the camera?

🟠 Connect the Micro USB cable to a 5V/1.5A power adapter.

🟠 Connect the other end of the USB cable to the camera.

🟠 Plug the power adapter into an electrical outlet.

🟠 Use the solar panel to charge.

Battery cameras can be used after being fully charged

The app’s home screen allows you to see all your cameras’ latest activity at a glance, so you can quickly identify any potential security threats. The events gallery allows you to view all your cameras’ events at once or individually, making it easy to track activity over time.

With quick access to live streaming, you can now monitor your property in real-time, giving you peace of mind when you’re away. The app also provides important information on each camera’s status, allowing you to better manage and maintain your cameras.

The VOSKER® Sense AI Tools ensures that you receive notifications that matter to you. With advanced motion detection, you can customize alerts to receive notifications on your phone only when a person or vehicle is detected. This feature also reduces false notifications, so you’re not constantly bombarded with unnecessary alerts.

VOSKER cameras use 4G-LTE cellular network and are not compatible with Wi-Fi. To activate your camera with the supplied SIM card, you’ll need a VOSKER data plan, and you’ll need one plan for every camera on your account.

Take your surveillance efforts to the next level. Download the VOSKER mobile app today and experience the ultimate in remote area monitoring.

ACCESSING YOUR ACCOUNT

Use your login credentials to access your VOSKER account from the web browser. To access your account from your mobile, you will need to download the VOSKER app from Google Play Store (Android) or Apple App Store (iOS). You can modify your personal information or add other cameras to your account from either the web browser or the mobile app. You can also add other users, however, you must share the same email address and password.

HOW CAN I BUY A PLAN?

If you are using an Android phone, you have the option to purchase a plan either from your VOSKER mobile app or from the web browser.

For iOS users, you will need to access your VOSKER account from the web browser to purchase a plan.

VOSKER MOBILE APP :
To purchase a plan from your VOSKER mobile app,

VOSKER WEBAPP :

Once you login to your account, follow the steps below to purchase a plan:

*Remember that you can save up to 10% when you select a yearly plan!

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VOSKER APP setup and User guide

HOW DO I HAVE ACCESS TO THE FREE PLAN?

V150
V150 comes with a 7-day free trial of our Elite plan that will give you unlimited photos and 40 HD photos for those 7 days. After your trial period is over, you’ll need to purchase a plan in order to keep receiving photos in your VOSKER mobile app. Photos will still be saved to the MicroSD card of your camera.

V200 and V100
You will receive a 30-day free trial of the Elite Plan where you will be receiving unlimited photos and can request up to 40 HD photos. After the first 30 days of activation on the unlimited plan, your camera will automatically transfer to the free plan where you will receive up to 100 photos a month. You can purchase a paid plan any time after the 30-day trial period is over.

HOW CAN I DOWNLOAD HD PICTURES ON MY PHONE?

Users are now able to get HD versions of their most valuable photos upon request through the VOSKER App or the VOSKER web App*. Each plan has a limit of HD photos to download per month.
*except for the FREE plan

On the right top corner of each of your pictures you will find an HD icon. Click and your picture will start uploading.

View of the Mobile App:

HOW TO CHOOSE THE RIGHT TRANSMISSION PLAN FOR MY SECURITY CAMERA?

Cellular security cameras are great for monitoring your property remotely. A notification pops on your phone, and you see somebody lurking around the construction site, the farm or the marina.

This system relies on the data plan you will pick and the number of photo alerts included. But how do you know how many alerts you will need? We listed points to consider when buying your data plan.

Photo count

First, consider how many alerts you expect the security camera to send in a month. Since the data plan works off of a monthly allotment, having a rough estimate based on the 7-day free Elite trial is a good place to start.

Location may come into play. The number of photo alerts may vary if you installed the camera in an empty yard or at a busy security gate. How many times will people or vehicles pass in front of it daily? Also, consider other elements moving in front of the camera, like animals, objects, and weather conditions.

Settings

On top of this first estimation, you must factor in your camera settings preferences in the VOSKER app.

How many alerts are you ready to miss?

The camera saves photos on the memory card when you reach the monthly photo alerts. You will no longer receive any alerts in the app until the photo count is reset in the next monthly cycle or unless you upgrade the plan. It all comes down to your tolerance of missing information.

Test it

A great way to evaluate your needs is to get a monthly Elite plan for your newly installed camera. Test the settings to fit your objectives and monitor the photo count. Once the setup is steady, and you get a good idea of the photo alerts, it is time to pick the best plan and frequency.

Remember: you can save 10% off the monthly fee by purchasing the data plan annually.

Flexible

You may use your security camera at different locations or for different purposes within a year, affecting the number of photo alerts you need. Remember, you can upgrade or downgrade a monthly data plan*. It is also possible to suspend its auto-renewal if you need a break.

You now have all the tools to make the best decisions for your surveillance solution.

*Annual plan can only be upgraded with extra charges.

WHAT CAN I DO TO INCREASE MY PHOTO QUALITY?

Understanding the different features and specifications of the VOSKER cameras can help you choose the right camera at different locations on your property that will give you optimal photo quality. If you intend to set up the camera in a place where the objects are moving fast, choose a camera with a faster trigger speed to ensure the camera activates and captures the photo before the object moves out of the frame. Cameras that have a larger motion detection range are a better choice when you want to set up the camera over larger areas.

Here are a few things that you can do to improve the quality of your photos:

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WHY DOES THE RESOLUTION ON MY PHOTOS SEEM TO BE LOW?

The photos that your camera is sending have been compressed to facilitate the transfer. You will find the best photo quality directly on the SD card inside your camera. You can also get HD versions of your most valuable photos upon request through the VOSKER App or the VOSKER web App*. Each plan has a limit of HD photos to download per month.

On the right top corner of each of your pictures, you will find an HD icon. Click and your picture will start uploading. *except for the FREE plan

WHY DO MY PICTURE COLORS LOOK WRONG?

If the color of your photos looks different than normal, E.g., Pink or Black photos, check the following:

CAN’T LOGIN TO MY VOSKER ACCOUNT.

If you are having issues logging in to your account, verify the following:

STEP 1

STEP 2

STEP 3

If following the steps above did not resolve your issue, please contact VOSKER support team for assistance.

HOW TO CHANGE MY CAMERA SETTINGS FROM THE VOSKER APP

To change your settings for your VOSKER camera, navigate to the “Settings” tab. Make sure to choose the correct camera from the dropdown option at the top. You will see 3 sections: Basic, Cellular Setup, and Advanced Options. You can change the settings under these sections according to your preference and select the “Apply Changes” button to save the settings.

Note: Our cameras communicate with our servers based on the frequency set in your settings. For example: If your Transfer Frequency is set to 2 times a day, this means that your camera will communicate with our servers 2 times a day.

VOSKER SENSE

VOSKER SENSE is a tool that uses artificial intelligence and enables you to easily differentiate between a human and a vehicle in a photo. All our plans, except the Free plan, include VOSKER® AI Tools. So, make sure you are on one of our paid plans. To use this feature,

HOW TO DELETE CAMERA FROM ACCOUNT

HOW CAN I SHARE MY PICTURES WITH SEVERAL PEOPLE?

WHAT IS THE RESOLUTION OF THE TRANSMITTED PHOTOS?

V200

V150 and V100

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What is DMSS APP?

DMSS is a mobile surveillance app with functions like video playback, remote monitoring, device initialization, push notifications, and remote configuration. Devices like IPC, NVR, XVR, VTO, doorbells, alarms and access controllers can be added. After logging into the account, you can use cloud services like cloud upgrade and so on. The app supports iOS 9.0 and Android 5.0 or later systems and can be used with 3G/4G/Wi-Fi.

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What are the benefits of DMSS Camera App?

Remote operations

Before talking about DMSS Camera application on Alexa, let’s see what is DMSS? DMSS app can work in an environment with various internet connections. It connects Dahua CCTV products through both Internet and Ethernet. P2P-enabled internet connection shows great simplicity, while IP or domain name-enabled Ethernet connection guarantees strong stability.

DMSS can be operated remotely to immediately and stably control specific devices all around the world through its global network coverage. many functions including PTZ controlling, video preview and playback, video image adjustment (such as White Balance, focus, etc.), alarm subscription, voice intercom and etc. can be done remotely.

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increased data security

DMSS adopts multiple layers of data encryption protection to supply better data security to users.

From a product to the platform and then to the mobile client, DMSS uses multiple layers of data encryption protection to provide better data security to users. DMSS camera has also been certified by TÜV Rheinland, meaning the product complies with the GDPR and meets the TÜV Rheinland 2PfG 2624/06.17 standards, offering state-of-the-art information security and privacy protection.

Featuring a more detailed interaction design, DMSS provides a smoother user experience.

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Supports thermal products

To prepare the best support for the global efforts in pandemic prevention and control, DMSS CCTV also supports thermal products (supported by CCTV Suppliers), including access control, thermal cameras, and temperature monitoring terminals. It lets the operators control thermal products remotely and perform their duty in a safer manner.

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Setup DMSS App on Alexa amazon

Amazon Alexa is a virtual assistant AI technology developed by Amazon. It is able to voice interaction, music playback, make to-do lists, stream podcasts, set alarms, play audiobooks, and provide weather, traffic, sports, and other real-time information, such as news. Using itself as a home automation system, Alexa can also control your home security camera and even we can set up DMSS application on Alexa. Users are able to increase the Alexa capabilities by installing “skills” (additional functionality developed by third-party vendors, in other settings more commonly called apps) like weather programs and audio features.

Most devices with Alexa let users activate the device using a wake-word (like Alexa or Amazon); other devices (like the Amazon mobile app on iOS or Android and Amazon Dash Wand) require the user to click a button to activate Alexa’s listening mode, although, some phones also let a user say a command, such as “Alexa” or “Alexa wake”.

In September 2019, Amazon launched many new devices achieving many records while competing with the world’s smart home industry. The new Echo Studio became the first smart speaker with 360 sound and Dolby sound. Other new devices included an Echo dot with a clock behind the fabric, a new third-generation Amazon Echo, Echo Show 8, a plug-in Echo device, Echo Flex, Alexa built-in wireless earphones, Echo buds, Alexa built-in spectacles, Echo frames, and Alexa built-in Ring, and Echo Loop.

How to use Alexa for your home security camera?

Using Alexa with a home security camera adds comfort. You can use a smart display screen in your house to immediately and easily review past footage and see who’s at the door right now. Just make sure you have compatible devices and you’ll be using Alexa to check in on your camera (or cameras) in no time. One of the utilities of Alexa is setting up the DMSS application on Alexa. Let’s we how we can do it.

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DMSS application on Alexa: How does Alexa work with DMSS?

To add your Dahua device using the Amazon Alexa app:

Let’s assume that you’ve installed and configured your Alexa-compatible home security camera already and you have an Alexa-enabled smart speaker.

Now you need to log in to your Alexa app or make an account if you don’t already have one. Simply download the Alexa app and follow the prompts to sign in/register a new account.

Open the Alexa app and choose “Skills & Games” in the menu. Type “Ring” in the search box, open the skill, and choose “Enable.”

You’ll be asked to enter your Ring account credentials to pair your Ring account to the Alexa app.

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How to Download the DMSS Application?

The prefix “g” or “i” differentiate the applications intended for Android and iPhone/iPad and thus we will find them in the official Google Play and App Store:

Before, DMSS Plus was paid while you could get the Lite version for free. There are some differences between DMSS Lite and Plus such as E-Map (visual and functional installation plans), alarm management, and push notifications. Currently, there is no need to choose since Dahua has released the Plus version for free. In addition, this publication is already adapted to the new GDPR (General Data Protection Regulation).

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Download Dahua DMSS software

View DMSS APP User Manual

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What Functions Do These Apps Offer?

The aforementioned applications have undergone several updates that improve their operation and increase their capabilities so sometimes it is difficult to follow all the news. Therefore, let’s see a summary of what they offer us for the management of our video surveillance devices:

Integration of Other Security Devices

The main novelty is managing DMSS CCTV devices, access control devices, and alarm systems from the manufacturer Dahua in a single app.

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Device Management

Among other options, they can be located within a local network (WiFi or LAN), and add devices via IP/Domain, DDNS, and P2P (Easy4IP and Lechange). This last option allows you to add devices by scanning the QR code and even a complete list of devices, very useful for migrating from the Lite app to the Plus version in a single operation.

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Live View and Playback of Recordings and Stored Clips

Live, to access and capture live video from added devices, combining channels and cameras. Playback, to consult, capture, cut, and extract the recorded videos. In addition to that, clips and captures can be viewed from the smartphone’s memory.

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Channel Configuration

It allows you to modify the coding (image resolution and ratio), image adjustments, PTZ or motorized zoom camera movement control, two-way audio communication with the device, and quadrant display, as more interesting functions.

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Notifications and Events

Detection events generated by devices are listed and notified in the app through push notifications. These consist of instant and free alerts supported by the devices and to which we can easily subscribe, depending on the type of detection selected.

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Cloud Recording, Cloud Storage Services

Upcoming updates will enable cloud video recording under a subscription service, with per-channel rates for 3, 7, or 30-day recording, and only for cameras that support such functionality.

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You can also check:

Best CCTV Brands in the UK

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How to See Your Dahua DMSS Security Cameras from the Cell Phone

DMSS is Dahua ‘s free software to connect to your equipment from smartphones. It is used to connect to all current Dahua manufacturer equipment: DVR recorders, HDCVI, NVRs, IP cameras, etc.

This App can be downloaded for free in both the Play Store and the App Store. The Android version is called gDMSS and the iPhone iOS version is called iDMSS.

To connect your Dahua device via P2P on your cell phone, you are going to need:

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How to Configure Your Dahua Security Cameras in DMSS

Enter the SN of the device and touch the “Next” button.

Once all the boxes are completed, tap the “Save” button that is located at the top right.

If you followed the steps correctly, it should start viewing your security cameras live. By tapping the back button at the top left, you can return to Start.

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How to View Your Dahua Cameras in DMSS

If you followed the steps correctly, you should start viewing your security cameras live.

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The red numbered buttons:

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The Yellow numbered buttons:

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Conclusion

As we saw, you know about DMSS App & can set up Alexa on your camera easily, just you need to go to the menu and tap Skills. Find the relevant skill (some cameras have specific apps for the cameras, outside of their main smart home apps). Enable the skill and link the account with Alexa. It’s a simple thing to set up and it means that you can create a security monitor without ever firing up your smartphone or tablet. All you need is one of the three Amazon devices noted in the intro and a compatible DMSS camera.

I’ve wanted to make this list for a while, and hopefully it will help answer some simple questions or guide newcomers on their IP video quest. Feel free to add, change, or refine this!

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Most Popular Camera Manufactures (on this forum):

ACTi (http://www.acti.com) – Midrange camera – good price – free software.

Avtech (http://www.avtech.com.tw) – Has good ‘push’ support for events to mobile devices.

Avigilon (http://www.avigilon.com) – Similar to Axis cost – must buy through dealer – good software/support.

Axis (http://www.axis.com) – Popular choice – higher end cameras get expensive – easy to find online for sale – free + paid software options.

Dahua (http://www.dahuasecurity.com‎) – Re-branded as Q-See – low price – difficult to find updates/support.

Geovision (http://www.geovision.com.tw‎) – Midrange – have some LPR cameras.

Grandstream (http://www.grandstream.com) – Low cost – have some unique features.

Hikvision (http://www.hikvision.com‎) – Becoming more popular – re-branded as Lorex/Swann systems from Costco.

IQinVision (http://www.iqeye.com) Midrange pricing.

Mobotix (http://www.mobotix.com) – Cameras made in Germany – reliable but expensive – no moving parts to fail in their cameras.

Vivotek (http://www.vivotek.com) – Midrange pricing.

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Other Camera Manufactures:

Arecont (http://www.arecontvision.com/‎)

Brickcom (http://www.brickcom.com/)

Bosch (http://www.boschsecurity.us/en-us/ProductInformation/Cameras/NetworkCameras/)

Canon (http://www.usa.canon.com/cusa/professional/products/security_video_solutions/network_cameras)

GE (Unknown Website Address)

Honeywell (http://www.honeywellvideo.com/products/cameras/ip/index.html)

JVC (http://pro.jvc.com/prof/attributes/category.jsp?productId=PRO5.2)

Panasonic (http://www.panasonic.com/business/psna/products-surveillance-monitoring/index.aspx)

Pelco (http://www.pelco.com/sites/global/en/home.page)

Samsung (https://www.samsung-security.com/)

Sony (http://pro.sony.com/bbsc/ssr/mkt-security/)

Toshiba (http://www.toshibasecurity.com/)

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IR Illuminators:

Raytec (http://www.rayteccctv.com/)

Axton (http://www.axtontech.com/)

Iluminar (http://www.iluminarinc.com/)

+Other Generic Brands

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Accessories:

PoE Switch (Unmanaged, or Managed which allows remote powering on/off of specific ports) (TRENDnet, Netgear, D-Link, Cisco, Axis, etc.)

Ethernet Cable (Regular/Burial Grade)

Lenses (C/CS/S/D Mounts)

IR Illuminators (Discussed Above)

Enclosures (Pelco, Videolarm, Axis, Generic Brand, etc.)

PIR Sensor (Optex, Bosch, etc)

UPS Battery Backup System

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Popular Places To Buy:

[Redacted – do a search on the forum for general ideas ]

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Video Recording Software:

ACTi VMS (Free) – Only supports ACTi Cameras.

Avigilon (Per channel: Core ~$100, Standard ~$200, Enterprise ~$350) – Purchase through authorized dealers.

Axis Camera Companion (Free) – Only supports certain (newer) Axis Cameras. 16 cameras max.

Axis Camera Station (~$90/license)

Axxon Next (Free for 16 channels) (http://www.axxonsoft.com/products/axxon_next/)

BlueIris ($29.95 – $49.95) (http://blueirissoftware.com/) – Supports a large variety of network cameras.

exacqVision ($50 – $150/license + $25 yearly for optional updates)

Genetec (Expensive)

Geovision (Free)

Luxriot ($99 – $1000+)

Milestone XProtect (Free – $1000+)

Mobotix Control Center (Free) – Supports other cameras for viewing. May be able to record with MXServer.

OnSSI (Unknown)

Vitamin D (Free/$49/$199) (http://www.vitamindinc.com/index.php) – PC + Mac Compatible

Zoneminder (Free) – Open source Linux software.

…Etc, Most Manufactures Provide Their Own Software.

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Network Video Recorders (NVR’s)/NAS Stations:

Synology (1 License Included – ~$50 /per additional license)

Dahua

QNAP

Luxriot

NUUO

Hikvision

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iPhone Viewing Apps:

Netcam Viewer (Free/$5.99) (http://bit.ly/18UfXMs)

Live Cams Pro ($1.99) (http://bit.ly/19RAleQ)

QCamPro ($7.99) (http://bit.ly/14iCWxR)

Official Mobotix (Free) (http://bit.ly/15XNtmo)

IP Cam Viewer Pro ($3.99) (http://bit.ly/10QAwYn)

Dahua iDMSS Lite (Free) (http://bit.ly/110ZjmV)

Dahua iDMSS Plus ($4.99) (http://bit.ly/12FyWpw)

+Specific Manufacturer’s Apps (Q-See, Hikvision, etc) (Search Manually) – Typically better integrated then 3rd party apps.

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Android Viewing Apps:

IP Cam Viewer Pro ($3.99) (http://bit.ly/TG6OyB)

Dahua gDMSS Lite (Free) (http://bit.ly/12zjvAs)

Dahua gDMSS Plus ($5.00) (http://bit.ly/12FzfAA)

+Specific Manufacturer’s Apps (Q-See, Hikvision, etc) (Search Manually) – Typically better integrated then 3rd party apps.

The Ultimate IP Camera Guide v3.

Review Sites/Sample Videos:

Network Camera Critic (http://www.networkcameracritic.com/)

Mateusz CCTVnerd (http://www.youtube.com/user/mateuszfen)

Megapixel Cameras – Images and Demos (viewtopic.php?f=19&t=11322)

Plazor (http://www.plazor.com)

Axis YouTube Channel (http://www.youtube.com/user/AxisCommunications)

Avigilon YouTube Channel (http://www.youtube.com/user/Avigilon)

MXInstaller (http://www.mxinstaller.com/)

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Companies That Rebrand/Resell:

Swann (Rebrands Hikvision Equipment)

Lorex (Rebrands Hikvision Equipment)

Q-See (Rebrands Dahua Equipment)

Toshiba (Appears To Rebrand Vivotek)

Cisco (Sometimes Rebrands Pelco)

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Other Helpful Links:

CCTV Lens Calculator (http://www.jvsg.com/online/#)

Identification And Recognition Guide (http://www.axis.com/academy/identification/index.htm) – Make sure you have the correct resolution for your application.

Security Today – IP Cameras (http://security-today.com/directory/list/ip-video.aspx)

CCTV Frame Rates Comparison (

) – Recordings don’t necessarily have to be 30fps for desired results.

IP Video 101 Training (http://ipvm.com/report/ip_video_training_course_101)

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Live Demo Cameras:

Mobotix Cameras (http://www.mobotix.ro/live-ro-p-3.html) or (http://comsurv.com/live-video-cameras/)

Axis Cameras (http://www.axis.com/camerademo/) or (http://ipcameralive.com/)

Mixture (http://camelive.info)

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Terminology:

CBR: “Constant bit rate [encoding] means that the rate at which a codec’s output data should be consumed is constant.” (i.e. the amount of data flowing from camera to user/nvr is always constant – even during movement or lack thereof. [See also VBR])

DSD: (http://www.dsdcctv.com/)

DVR: “a consumer electronics device or application software that records video in a digital format to a disk drive, USB flash drive, SD memory card or other local or networked mass storage device.”

Edge Recording: “The concept of taking audio/video from a camera, and storing it at the edge of the Ethernet network instead of transporting it across the network to a centralized recording facility such as a Network Video Recorder.” (Most cameras have this ability now.)

IR/IR Illuminator: LED’s (often a separate device) which provide illumination for cameras in near to total darkness. The light produced cannot be seen by the human eye. The camera must be sensitive to IR for this to be useful (some cameras have ‘fixed’ IR cut filters). ‘White light’ illuminators are also available. These produce light visible to the human eye and to a camera with or without an IR cut filter.

LPR/ANPR/AVI/CPR/LAPI: “A mass surveillance method that uses optical character recognition on images to read vehicle registration plates.”

NAS: Basically a box filled with hard drives for storage of data. Some cameras have the ability to record directly to these networked boxes without the need for an always on or dedicated computer.

NVR: “A software program that records video in a digital format to a disk drive, USB flash drive, SD memory card or other mass storage device.”

ONVIF: “Open Network Video Interface Forum (ONVIF) is a global and open industry forum with the goal to facilitate the development and use of a global open standard for the interface of physical IP-based security products.”

PIR: Passive Infrared “is an electronic sensor that measures infrared (IR) light radiating from objects in its field of view. They are most often used in PIR-based motion detectors.”

PoE: “A system to safely pass electrical power, along with data, on Ethernet cabling.”

UPS: “uninterruptible power supply…is an electrical apparatus that provides emergency power to a load when the input power source, typically mains power, fails.”

VBR: “Variable bit rate files vary the amount of output data per time segment.” (i.e. Less data during still scenes, more data during high movement periods.)

WDR: “‘Wide dynamic range’ describes an attribute of an imaging system which can capture greater scene details from shadows to highlights than normal.”

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Commonly Asked Questions:

Q: “Which brand or manufacturer should I buy?”

A: Each brand has its strengths and weakness, whether it be price, size, low light capabilities, resolution, frame rate, support, software, compatibility, etc. There really isn’t one magical brand or camera. Each security scenario is different and requires a unique solution.

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Q: “Where can I buy an IP HD PTZ Outdoor Camera for $200?”

A: Probably not going to happen. PTZ cameras are expensive because of all the motors, belts, gears, and such. Perhaps instead consider using several fixed multi-megapixel HD cameras instead for coverage.

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Q: “How do I embed/add video from a camera to a website?”

A: See: http://www.networkcameracritic.com/?p=1290 or http://bit.ly/10rC8WV

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Q: “How do I view my cameras on my TV/Monitor?

A: Consider using an Android powered HDMI dongle. These mini computers are powerful and compact enough to be attached to a TV or monitor for camera viewing using an Android app. Also see: http://www.networkcameracritic.com/?p=1049

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Q: “Should I buy a Foscam?”

A: These cameras are not typically discussed here because of their poor reliability and feature set. They are often cloned and copied making firmware updates and support hard to come by. So in short, probably not. However if you are just starting with IP cameras, many members have since upgraded from these over time to bigger and better.

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Q: “How do I view my camera(s) from the internet?”

A: You need to setup your router for port forwarding. Here are several guides to assist you. See: http://www.networkcameracritic.com/?p=124 or http://bit.ly/184DTvf

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Q: “What shutter speed should I use during low light/night?”

A: “Typically 1/30 of a second is as low as you would want to have it set. Any longer and moving objects will be blurry making the footage less then useful.

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Q: “Should I use a wireless camera for my application?”

A: Wifi signals, especially at long distances, can drop or become unreliable. They also become targets of hacking “resulting in free access to your personal cameras (EXTREMLY DANGEROUS) or blocked cameras, ones that will not record anything.” It is best to use a hardwired connection via cable for installations. PoE installation can supply signal and power over one cable for easy installation. If a cable is not an option consider using a dedicated wifi access point, like the type made by Ubiquiti Networks.

Technical Guide to IP Cameras– Overview, Types, Applications

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An IP camera (Internet Protocol Camera) is a type of security camera that receives video data and sends video footage via an IP network. It is also known as network camera or IP security camera, often used as remote monitoring and management tools in many sectors and environments to protect the property or monitor home, business, or public security. Connected with other devices such as network video recorders and displays via a network, IP cameras allow you to monitor specific areas from any remote location, bringing much convenience to our daily lives.

How Does An IP Camera Work?

IP cameras work the same way as digital cameras to capture high-quality images. What sets them apart is the capability of IP cameras to compress those files and automatically transmit them to a network video recorder (NVR) via a network. Usually, IP cameras are connected to the network via ethernet cable with a broadband modem or router, or wirelessly via a Wi-Fi router.

In a building that has already been equipped with a network, all you have to do is to connect the IP surveillance cameras and other devices into your network system, just the same way that you would do when you connect your laptop or cell phone to your Wi-Fi.

After everything is well connected, the cameras can start working, capturing and sending video footage to the network video recorder.

Four Common Types of IP Camera

There are various video surveillance solutions, in which many different types of security cameras are adopted. Among those surveillance cameras, there are four most commonly used ones, dome cameras, bullet cameras, and turret cameras. Knowing more about the differences among dome vs bullet vs turret vs fisheye cameras will help you find out the one that fits you most.

Four Important Specifications of IP Cameras

When looking for a security camera, not only should you decide on the type of it, but also you need to notice that the specifications can make a huge difference. There are four of the most essential specifications.

Resolution

The resolution of IP cameras is the total number of pixels that make up an image, which is usually measured by the width and height of the image. The most common resolutions of security cameras are 720p, 1080p, 5MP, 4K and 8MP. Usually, higher resolutions mean that there are more pixels per inch (PPI), resulting in a high-quality, crisp image.

Field of View

The lens of an IP camera allows you to frame an area that you want to spot. Different lens systems come with different fields of view, which determines how wide an area you can see. A wider field of view will allow the camera to spot a larger area. Typically, for a large parking lot and a small room, you will need lenses with different viewing angles.

Focal Length

The focal length of a lens, which is measured in “mm”, determines the angle of view and how far the camera can see. There are two types of lens, fixed lens and varifocal lens. The most common fixed focal length is 3.6mm, which leads to a 90° view angle and a distance of 20 feet. There is also 8mm lens with a 40° view angle and identification distance of 40 feet. For varifocal lenses, the most common ones are 2.8-12mm lenses.

At 2.8mm you get around 100° view angle, with only around 10-feet identification distance. At 12mm you will achieve around a 30° angle of view and identification at around 50 feet. The wider the focal length, the further away it can focus and the narrower the field of view.

Low Light Sensitivity

Low-light sensitivity, usually measured in Lux(lx), refers to the ability of a camera to provide high-quality images even in low-light conditions by presenting details and reducing noise in the output images. There are few factors contributing to the low light performance of a camera, including pixel size, signal-to-noise ratio, lens aperture, etc. A lower Lux has the ability to present high-quality images in darker areas. For example, cameras with 100-1,000lx are applied to record under work-space light, while cameras with 0.0001lx are usually adopted for moonless nights or overcast nights.

Most Popular IP Camera Applications

Home Use

For those looking for tools to get close with their families, monitor family security or protect family property, IP cameras are always a go-for item. Many homeowners equip their families with a video surveillance system to make themselves and their families feel safer.

The IP cameras installed in home security systems have been used to serve a number of purposes. For example, they can be installed near the front door to capture the image of each one who steps into or sneaks around the house, or installed in the backyard to catch a view of their families’ happy moments, or installed inside the room, to make sure their baby is being well taken care of, etc.

Business Use

Commercial security cameras are often used in business buildings, supermarkets, shops, restaurants, etc. For business owners, security cameras can not only protect their property to ensure normal operations and prevent criminal acts with real-time monitoring, but also can keep them connected with daily operations and employee safety.

Outdoor perimeter security can also be maintained with video surveillance solutions to monitor the surroundings. Compared to traditional systems, commercial IP video surveillance systems offer greater reliability and security with built-in encryption, data compression, network connection, and cybersecurity measures.

Public Safety

Surveillance cameras play an important role in managing public rules, protecting public safety and property. It’s not difficult to find that there are plenty of monitoring cameras along the traffic roads, parking lots and around the governments or hospitals. Moreover, there are lots of public areas deployed with security cameras, including schools, parks, communities, neighborhoods, etc.

Conclusion

IP cameras have become a dispensable part of home, business or public surveillance systems. With the proper video management software, the video recorded by IP cameras can be viewed from anywhere worldwide via the network, whether using a laptop or a mobile phone. In many cases, IP cameras can also be controlled remotely, adding much convenience to our lives.

There are various types of security cameras that are designed for specific applications, and that’s why you need to take several factors into consideration when purchasing IP cameras for your security system. Before the next step, it would be better to figure out your budget and your requirements first.

Guide to Understanding IP Cameras

Welcome to a venture into the captivating digital world of Internet Protocol (IP) cameras. Whether you’re considering investing in this game-changing technology or you’re simply eager to boost your tech acumen, we’ve got your covered. Untangling complex technical jargon and translating it into simple language, this blog post will chart your course through the depths of understanding IP cameras.

What is an IP Camera?

An IP camera , also known as a network camera, is a digital video tool that sends and receives data via the internet. Unlike its analogue predecessor, the CCTV (Closed Circuit TV), it offers the functionality to view live or recorded footage from anywhere, anytime using a web-based platform or mobile application. Think of IP camera as the digital evolution.

Advantages of the IP Camera

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Understanding IP Camera Operation

Let’s dive deeper into how these fantastic little devices work.

Capturing Images

The essence of an IP security camera is in its lens, sensor, and processor. The lens focuses on the light emanating from the surroundings, which then hits a digital sensor. This sensor transforms the received light into an electronic signal that the processor can turn into a digital video stream.

Sending Images

The key difference between an IP camera and previous systems lies in its ingenious use of the Internet Protocol. Instead of sending unprocessed data to a recorder, IP cameras encode and process the signal on the device before transmitting it to be stored or viewed over the network. This reduces the workload for the recorder, enhancing the system’s efficiency.

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Most Popular Types of IP Cameras

Not all IP cameras are created equal, of course. Different styles suit different needs. Here’s a quick classification of the most commonly used types:

Bullet Cameras

These are named for their cylindrical shape, resembling a bullet. Bullet cameras are great for monitoring both wide focused areas such as entrances or small rooms.

Dome Cameras

Identified by their dome shape, these cameras provide a wider viewing angle ideal for bigger spaces like living rooms or stores.  Some come with adjustable lenses to hone in on important areas.

PTZ Cameras

PTZ stands for Pan-Tilt-Zoom. A PTZ IP camera provides the functionality to remotely control the movement and zoom of the camera, making it perfect for large, open spaces.

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IP Camera Installation: Tips and Tricks

Installing an IP camera isn’t rocket science. Here are some friendly tips to ensure you obtain the best surveillance results:

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Securing Your IP Camera

In an increasingly digital world, security is paramount. Here are a few guidelines to secure your IP camera system:

Change the Default Password

On purchase, devices often come with generic login credentials. It’s essential to change these immediately to a unique and complex password.

Regular Firmware Updates

Stay up-to-date with the latest firmware version provided by the manufacturer. This ensures your device is protected from any known loopholes.

Effective Network Security

Ensure your home or business network security is robust. Use established security measures such as firewalls and secure Wi-Fi protocols.

The captivating world of IP cameras offers the potential for superior surveillance solutions. The charm of hands-on control combined with the convenience of remote access can revolutionize how we approach security. Yet, it is crucial to remember that with great power comes great responsibility. In this digital age, securing our devices should always be a priority. Embrace the technology but don’t forget to keep it secure. Welcome to the future of surveillance.

Why Do We Need Solar Security Cameras?

How Do Solar Security Cameras Work?

Features to Consider When Purchasing a Solar Security Camera

Installation Tips for Solar Security Cameras

Top Recommended Solar Security Cameras

Frequently Asked Questions

Why Do We Need Solar Security Cameras?

An increasing number of people are using smart cameras at home to protect their property or to look after the elderly and children. In fact, security cameras can effectively reduce the probability of burglaries and other crimes. Unlike indoor cameras with convenient installation environments, outdoor cameras often cannot find a suitable power supply or installation location. To meet this need, various outdoor cameras have emerged, especially in recent years, with battery-powered, wire-free cameras becoming increasingly popular. They can be easily installed at any location you desire.

However, battery-powered security cameras have their own limitations. Even with high-capacity battery options available, you still need to recharge them every 1-6 months. Outdoor cameras are usually installed on high walls, poles, or trees, and you often need a ladder to take down the camera for charging, which is undoubtedly a hassle. Solar security cameras can solve this problem by providing a continuous and clean energy source for the cameras, reducing maintenance efforts, being more environmentally friendly, and reducing electricity costs.

How Do Solar Security Cameras Work?

Solar security cameras convert solar energy into electrical energy through solar panels. This energy is stored in the camera’s batteries, keeping them continuously charged. The stored energy ensures the camera’s uninterrupted operation even during periods of limited sunlight, such as winter or rainy days.

Features to Consider When Purchasing a Solar Security Camera

Regarding Solar Panels:

(1) Flexibility:

The market offers various forms of solar panels. Integrated solar panels have a sleeker design but may limit the panel’s exposure to sunlight. Detached solar panels, connected by cables extending several meters, provide the flexibility to position the panels in a sun-rich location and adjust the angle for direct sunlight exposure.

(2) Material Quality:

Different solar panel materials have different photoelectric conversion efficiencies. Currently, common materials on the market include monocrystalline silicon, polycrystalline silicon, and amorphous silicon solar cells, with the more expensive monocrystalline silicon having the highest efficiency, up to 25%.

(3) Maximum Output Power:

The power output of a solar panel is critical for ensuring adequate energy supply. It is calculated under Standard Test Conditions (STC): a temperature of 25°C, solar irradiance of 1000W/m², and an Air Mass of 1.5. The maximum power output formula is the Panel’s Area (cm length × cm width) × 0.1 × Efficiency.

In practice, factors such as the duration of sunlight exposure, panel angle, environmental temperature, and air quality can affect the panel’s power generation.

Regarding Cameras:

When focusing on the camera itself, the features we need to concentrate on are no different from ordinary security cameras, such as resolution, night vision capability, AI detection abilities, and the camera’s field of view.

(1) Resolution:

The higher the camera’s resolution, the clearer the details you can see. However, it should be noted that an increase in resolution will also lead to more power consumption.

(2) Night Vision Capability:

Nighttime is the peak period for various incidents. Night vision capability is definitely an important value point to measure the usability of a security camera, whether it has color night vision ability, whether the picture has fewer noise points, and whether moving people and animals can be accurately and clearly captured at night. To learn how to choose a security camera with better night vision, you can read our other article: Best Night Vision Home Security Cameras – Things You Need to Know.

(3) AI Detection Capability:

With the development of AI technology, image recognition algorithms have become more refined. Many security cameras now have the ability to recognize people or other objects, such as humans, animals, and vehicles. They can detect different objects and bring you timely reminders, increasing security performance while reducing false alarms and missed reports.

Installation Tips for Solar Security Cameras

To maximize the efficiency of your solar security camera system, consider the following installation tips:

Optimal Panel Positioning:

Install the solar panel in a location that receives maximum sunlight throughout the year. Position it facing south in the Northern Hemisphere or north in the Southern Hemisphere. Adjust the tilt angle between the panel and the ground to optimize sunlight absorption.

Avoid Obstructions:

Ensure that the solar panel is free from any obstructions like trees or buildings that may cast shadows and reduce its efficiency. Also, keep it away from open flames or flammable materials.

Temperature Considerations:

Temperature affects solar panel efficiency. Ensure sufficient space between the roof and the panel to allow airflow and prevent overheating.

Regular Cleaning:

While solar panels require minimal maintenance, occasional cleaning is essential to remove dirt and debris that may reduce their effectiveness. In some cases, rainwater may naturally clean the panels, but periodic cleaning may still be necessary.

Top Recommended Solar Security Cameras by Tapo

Tapo offers an array of solar security cameras that cater to various needs. When selecting a solar security camera, consider the following:

Tapo Solar Panel Accessories:

Tapo A200 features a larger solar panel area and utilizes high-efficiency monocrystalline silicon cells. With up to 4.5W of power, just 30 minutes of standard sunlight daily can keep your Tapo battery camera operational around the clock.

Tapo Solar Security Camera Systems:

The Tapo C410 KIT combines the convenience of a Tapo A201 solar panel with the advanced features of the Tapo C410 camera. With 2K resolution and full-color night vision, this camera provides crisp and clear footage day and night. Equipped with AI detection capabilities, it offers accurate real-time notifications, enhancing security while reducing false alarms.

For those seeking higher quality, the Tapo C425 delivers exceptional performance. With upgraded 2K QHD resolution and a built-in Starlight Sensor, it captures vivid details even in low-light conditions. The camera boasts a large 10,000mAh battery, providing up to 300 days of extended battery life. This camera ensures reliable and long-lasting security protection even in regions or seasons with limited sunlight.

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Tapo Wire-Free MagCam Bundle

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Solar-Powered Security Camera Kit

Tapo C410 KIT

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Solar Panel

Tapo A200

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Frequently Asked Questions

To address common queries, here are answers to some frequently asked questions about solar security cameras:

Can solar security cameras work during winter?

Solar security cameras can function in winter. Although the daylight hours are shorter and the generated electrical energy is reduced, the energy stored in the battery is sufficient to maintain the camera’s normal operation.

Can solar security cameras work at night?

Solar security cameras are designed to operate at night. The energy stored in the battery during daylight hours powers the camera, enabling it to function seamlessly during nighttime.

Do solar panels work in the rain?

Solar panels continue to generate electricity during rain or cloudy conditions, although the amount of electricity produced may be lower.  Solar panels are designed to be waterproof, so there is no need to worry about water damage. Additionally, heavy rain can help clean the panels by washing away accumulated dust and pollen.

Do I need a solar panel for each camera?

The number of cameras that can be connected to a single solar panel depends on the power requirements, panel capacity, and charging system efficiency. Tapo solar panels have a single USB connector to charge one camera at a time.

How long does a solar panel take to charge a security camera?

Under optimal weather conditions with sufficient sunlight, and assuming the working temperature and humidity standard is met, usually about 30 minutes to an hour of direct sunlight per day can keep a Tapo Battery Camera running continuously (up to 100 events triggered per day).

How long do solar security cameras last?

The need to charge batteries is rare if you live in an area suitable for solar power generation and keep the solar panels clean and at the right angle.

Solar security camera batteries can last about one to six months on a full charge, even during weeks of cloudy skies. If the battery level is nearing 25% and there’s little sunshine predicted, consider bringing the camera or battery inside to charge.

Adjusting settings like motion detection, video resolution, frame rate, recording length, and turning off unnecessary lights can help prolong battery life.

At what temperature do cameras stop working?

The Tapo Solar Panel is rated for temperatures between -20℃ and 45℃. The optimal temperature range for battery charging is 0℃ to 45℃. Nevertheless, frost and ice can form on the lens when temperatures fall below freezing, obstructing the camera’s view. Snowfall can also impede the camera’s ability to record footage.

Can solar panels work without a battery?

Solar panels are devices that convert light into electrical energy but cannot store it. They generate higher voltage in strong light and lower voltage in weak light, resulting in unstable output that cannot reliably power devices. Voltage converters are used to stabilize the solar panel’s output to charge a battery. Devices then draw a stable supply of power from the battery.

Solar security cameras provide a perfect balance of security, efficiency, and sustainability. With careful selection and proper installation, these devices can offer a reliable security solution for those looking to protect their property with the added benefit of reducing their carbon footprint.

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Lorex was the first to market 4K resolution security cameras and more recently released the Fusion Collection, which offers recording for both wired and wireless cameras.

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How to Change or Reset Your Recorder’s Password (Compatible with Lorex Cloud App)

This article offers guidance on how to change the password of your Lorex recorder for security purposes or reset it in case you have forgotten it.

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Note: These instructions apply to recorders supported by the Lorex Cloud App. Refer to the Lorex Cloud App Product Compatibility Chart for a list of compatible recorders.

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Changing Your Password via Your Recorder

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Retrieving your device ID

Lorex Devices Password Reset Detailed Guide.

Changing or Resetting Your Recorder’s Password

Note: When resetting your password, use the temporary password sent to you. The temporary password is valid until the end of the day. If you haven’t received a temporary password yet, refer to “How to Reset Your NVR or DVR’s Password“.

1.From the Live View display, right-click to open the Quick Menu, then click Main Menu.

2.Click ACCOUNT, then the User tab from the side panel.

3.Click  next to the account you want to change the password for.

Note: Passwords for the system must be a minimum of 8 characters, and must include at least 2 of the following character types: lowercase, uppercase, numeric, and special characters.

How to Change or Reset Your Recorder’s Password (Compatible with Lorex App)

This article offers guidance on how to change the password of your Lorex recorder for security purposes or reset it in case you have forgotten it.

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Note: These instructions apply to recorders supported by the Lorex App. Refer to the Lorex App Product Compatibility Chart for a list of compatible recorders.

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Table of contents:

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Change or Reset Your Recorder’s Password Through the Lorex App

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Change Your Recorder’s Password Through the Lorex App

Note: Only the device owner has the authority to change the recorder’s password; shared users do not possess this capability.

1.Launch the Lorex app and log in to your account.

2.Tap  above your recorder’s thumbnail.

3.Tap the Device Settings icon (•••) at the top right of the screen.

4.Tap Device Info > Device Password.

Note: Ensure your recorder’s new password is between 8 to 32 characters and includes at least 2 character types: lowercase, uppercase, numeric, and special characters.

Your recorder’s new password is now ready for use during login.

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Reset Your Recorder’s Password Through the Lorex App

Note: Only the device owner has the authority to change the recorder’s password; shared users do not possess this capability.

1.Launch the Lorex app and log in to your account.

2.Tap  above your recorder’s thumbnail.

3.Tap the Device Settings icon (•••) at the top right of the screen.

4.Tap Device Info > Device Password > Forgot device password.

Note: Ensure your recorder’s new password is between 8 to 32 characters and includes at least 2 character types: lowercase, uppercase, numeric, and special characters.

Your recorder’s new password is now ready for use during login.

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Change or Reset Your Recorder’s Password Through Your Recorder (New Local UI)

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Change Your Recorder’s Password Through Your Recorder (New Local UI)

Note: Only the device owner has the authority to change the recorder’s password; shared users do not possess this capability.

1.Log in to your recorder using the recorder username (default: admin) and your current password.

2.From the Liveview display, right-click to open the Quick Menu, then click Main Menu > Users > User.

3.Under the admin username, click the icon  underneath Edit.

4.Adjust the following settings:

Note: Ensure your recorder’s new password is between 8 to 32 characters and includes at least 2 character types: lowercase, uppercase, numeric, and special characters.

Your recorder’s new password is now ready for use during login.

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Reset Your Recorder’s Password Through Your Recorder (New Local UI)

Note: Only the device owner has the authority to change the recorder’s password; shared users do not possess this capability.

1.Launch the Lorex app and log in to your account.

2.Tap  above your recorder’s thumbnail.

3.Tap the Device Settings icon (•••) at the top right of the screen.

4.Tap Device Info > Device Password > Forgot device password.

5.Input the email address linked to your account, then tap Send Reset Instructions.

6.Check your email to retrieve the temporary password.

7.Log in to your recorder using the recorder username (default: admin) and your temporary password.

8.From the Liveview display, right-click to open the Quick Menu, then click Main Menu > Users > User.

9.Under the admin username, click the icon  underneath Edit.

10.Adjust the following settings:

Note: Ensure your recorder’s new password is between 8 to 32 characters and includes at least 2 character types: lowercase, uppercase, numeric, and special characters.

Your recorder’s new password is now ready for use during login.

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Change or Reset Your Recorder’s Password Through Your Recorder (Old Local UI)

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Change Your Recorder’s Password Through Your Recorder (Old Local UI)

Note: Only the device owner has the authority to change the recorder’s password; shared users do not possess this capability.

1.Log in to your recorder using the recorder username (default: admin) and your current password.

2.From the Liveview display, right-click to open the Quick Menu, then click Main Menu > ACCOUNT > User.

3.Under the admin username, click the icon  underneath Edit.

4.Adjust the following settings:

Note: Ensure your recorder’s new password is between 8 to 32 characters and includes at least 2 character types: lowercase, uppercase, numeric, and special characters.

Your recorder’s new password is now ready for use during login.

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Reset Your Recorder’s Password Through Your Recorder (Old Local UI)

Note: Only the device owner has the authority to change the recorder’s password; shared users do not possess this capability.

1.Launch the Lorex app and log in to your account.

2.Tap  above your recorder’s thumbnail.

3.Tap the Device Settings icon (•••) at the top right of the screen.

4.Tap Device Info > Device Password > Forgot device password.

5.Input the email address linked to your account, then tap Send Reset Instructions.

6.Check your email to retrieve the temporary password.

7.Log in to your recorder using the recorder username (default: admin) and your temporary password.

8.From the Liveview display, right-click to open the Quick Menu, then click Main Menu > ACCOUNT > User.

9.Under the admin username, click the icon  underneath Edit.

10.Adjust the following settings:

Note: Ensure your recorder’s new password is between 8 to 32 characters and includes at least 2 character types: lowercase, uppercase, numeric, and special characters.

Your recorder’s new password is now ready for use during login.

How to Change or Reset Your Recorder’s Password (Compatible with Lorex Cirrus App)

This article offers guidance on how to change the password of your Lorex recorder for security purposes or reset it in case you have forgotten it.

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Note: These instructions apply to recorders supported by the Lorex Cirrus App. Refer to the Lorex Cirrus App Product Compatibility Chart for a list of compatible recorders.

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Table of Contents:

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Changing Your Password via the Lorex Cirrus App

Note: You cannot reset your password with the Lorex Cirrus App. To reset your password, you must use your recorder. The following instructions explain how to change your recorder’s password from the Lorex Cirrus App.

1.Tap the  icon in the top left corner of the Lorex Cirrus app.

2.Select Devices.

3.Tap Edit under your desired recorder.

4.Tap Change Password.

5.Fill in the required fields as follows:

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Changing Your Password via Your Recorder

Note: When resetting your password, use the temporary password sent to you. The temporary password is valid until the end of the day. If you haven’t received a temporary password yet, refer to “How to Reset Your NVR or DVR’s Password“.

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Resetting your Password

1.Login to your system using the reset password.

2.From the Live View screen, click >  Setup > User.

3.From the list of accounts, find the row for the account you want to update and click 

This password will be used to connect to your system from now on.

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Resetting Your Password (LHA / LNK Series)

This password will be used to connect to your system from now on.

Record your password and store it in a secure place.

How to Change or Reset Your Recorder’s Password (Compatible with Lorex Pro App)

This article offers guidance on how to change the password of your Lorex recorder for security purposes or reset it in case you have forgotten it.

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Note: These instructions apply to recorders supported by the Lorex Pro App. Refer to the Lorex Pro App Product Compatibility Chart for a list of compatible recorders.

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Table of Contents:

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Changing Your Password via the Lorex Pro App

Note: You cannot reset your password with the Lorex Pro App. To reset your password, you must use your recorder. The following instructions explain how to change your recorder’s password from the Lorex Pro App.

1.Tap the ellipses (…) above your desired recorder in the top right corner of the app.

2.Tap Device Settings.

3.Tap  in the top right corner of the Device Settings page.

4.Tap Modify Device Password.

5.Fill in the required fields as follows:

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Changing or Resetting Your Password via Your Recorder

Note: When resetting your password, use the temporary password sent to you. The temporary password is valid until the end of the day. If you haven’t received a temporary password yet, refer to “How to Reset Your NVR or DVR’s Password“.

1.From the Live View display, right-click to open the Quick Menu, then click Main Menu.

2.Click ACCOUNT, then the User tab from the side panel.

3.Click  next to the account you want to change the password for.

Note: Ensure your recorder’s new password is between 8 to 32 characters and includes at least 2 character types: lowercase, uppercase, numeric, and special characters.

How to Reset Your Password

There are different processes to reset your password for different types of Lorex products or accounts.

Please select the type of password reset you need:

How to Reset Your Lorex App Account Password

Please note that your Lorex Account and Lorex App account email and passwords are the same. Changing one will automatically change the other.

There are two ways to reset your Lorex App password:

Method 1: App

1. Click Forgot Password on the main app Login screen.

2. Enter your email, a new account password, and click Get Activation Code.

3. Enter the 6-Digit Verification Code sent to your email and click ok.

Method 2: Website

1. Click Recover Password from the Lorex Login page

2. Enter your email address associated with your Lorex Account and click Recover

3. Check your email for your Verification Code.

4. Return to the Recover Password page and input your email address, new password, and verification code that you received.

5. Click Reset and then login using your new credentials.

Further Support

Resetting Your Lorex App password

Resetting Your Lorex Account Password

How to Reset Your NVR or DVR’s Password

Please follow the steps for the app associated with your Recorder

Lorex Recorders Using the Lorex App, Lorex Cirrus App or Lorex Cloud App

Request a temporary password from the website to reset your recorder’s password:

Note: It is necessary to register your product for warranty to request a temporary password for your Recorder.

1. Login into The Warrany Section of Your Lorex Account:

2. Register Your Warranty:

3. Reset Device Password:

4. Use Your Temporary Password:

Further Support

How to Change or Reset Your Recorder’s Password (Compatible with Lorex App)

How to Change or Reset Your Recorder’s Password (Compatible with Lorex Cirrus App)

How to Change or Reset Your Recorder’s Password (Compatible with Lorex Cloud App)

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Support Hours Eastern Time:

Mon to Fri: 10:00AM – 9:00PM

Sat & Sun: Closed

How to Locate Your Recorder’s System Information

To complete the temporary password request form on the website, please gather the following information:

System Date: Located in the top-right corner of the screen once the recorder is powered on.

Device ID: Located on the QR code sticker attached to the outside of your recorder.

Device Model: Located in the INFO section from the Quick Menu of your recorder (the device ID can also be found here).

Once you have the Device ID at hand, please take a picture of the Device Info screen and the sticker with the serial number found on the unit.

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How to Reset Your Smart Home Camera’s Password

To ensure your privacy and prevent any unauthorized attempts to gain access to your camera, there is no way to reset your smart home camera’s password. The camera will have to be reset to its factory default.

How to restart or factory reset your IoT Device:

Further Support

Wi-Fi Security Camera – How to reset your device

How to Reset Your IP Camera’s Password

If you have forgotten the password to one of your IP security cameras, you will either need to reset the camera manually. Please see your camera’s documentation to see if there is a reset button.

Reset Button:

If your IP Camera includes a reset button, you can hold the button down to revert it to its default setting. This will allow you to set up the camera again through your NVR with a new password.

Wi-Fi Security Camera – How to change password

We recommend using strong passwords for the Lorex App app and all cameras connected to it, and changing them on a regular basis.

This guide applies to the following products: W281AA, W282CA, W261AS, W261AQ, LNWDB1, and V261LCD.

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How to change device password

Here’s how to change the password of your camera.

Step 1. Launch the Lorex App app, and tap Device Settings.

Step 2. Tap the Name of your device.

Step 3. Tap Device Password.

Step 4. Enter your Old Password, followed by the New Password, Confirm Password, and tap the Save icon.

NOTE: You’ll get a prompt that you’ve sucessfully updated your device password.

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How to change Lorex App account password

Here’s how to change the password of your Lorex App account.

Step 1. Launch the Lorex App app, then tap Account at the bottom of the screen.

Step 2. Tap Account Settings.

Step 3. Tap Security.

Step 4. Tap Change Password.

Step 5. Enter your Current Password, followed by the New Password, then tap Done.

NOTE: You’ll get a prompt that you’ve sucessfully updated the password of your Lorex App account.

You’ll also be loggged out automatically. You must re-login using your new password

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How to enable or disable fingerprint login

If your smartphone supports fingerprint login, you can use it to sign in to your Lorex App.

Step 1. Launch the Lorex App app, then tap Account at the bottom of the screen.

Step 2. Tap Account Settings.

Step 3. Tap Security.

Step 4. Toggle Fingerprint Login button to ON (to enable it) or OFF (to disable it).

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Importance of Firmware Upgrades

Another reason for updating firmware is to enable new features which are added to the camera software. One example is the 5MP Active Deterrence PTZ, which gained the ability to perform auto-tracking after a new firmware was released in 2021. Leo Xu from Uniview said this about firmware upgrades: “We do a major update every quarter and a minor update every month. Every product has some differences.”

How to Perform a Firmware Upgrade – Via EZTools 2.0

Now that you understand the importance of a firmware upgrades, you’ll want to know how it’s done. The easiest way to upgrade your camera’s firmware is via EZTools 2.0; Uniview’s robust camera configuration tool. You can download that from the support section of our website – 

After installing EZTools 2.0, open the software and follow the steps below to update your Uniview cameras’ firmware:

If you selected an NVR during steps 1 and 5, you will be able to upgrade all cameras added to the NVR during step 6. So, this method makes it very quick and easy to perform a firmware upgrade.

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How to Perform a Firmware Upgrade – Via Web Interface

Another way to perform a firmware upgrade is via the web interface of the camera. To access the web interface of the camera, use EZTools 2.0 to find the local IP of the camera and enter it in your web browser. Or, you can click the “Remote Web” icon to automatically open the camera in your default browser.

Login to your camera via the web interface; you may have to change the default password first. Once logged into the camera, navigate to Setup -> System -> Maintenance. You’ll see two options under Software Upgrade: “Local Upgrade” and “Cloud Upgrade”. If you already have the latest firmware package on your computer, choose “Local Upgrade” otherwise use the cloud upgrade function by clicking “Detect”. If a new firmware is available, the button will change to “Cloud Upgrade”; click it again to update the camera to the latest version.

How to Perform a Firmware Upgrade – Via NVR (using local monitor)

The previous two methods of upgrading your firmware require a laptop or desktop computer to complete. If you don’t have access to a computer, you can also upgrade the camera’s firmware through the NVR’s local interface. Of course, the NVR must be connected to a monitor via VGA or HDMI so you can see what’s happening.

Using a USB mouse connected to the NVR, right-click to open the menu and select “Main Menu”. Navigate to Maintenance -> Upgrade -> IPC Upgrade for a list of all cameras added to the NVR. Click “Check for Update” at the bottom for the NVR to search Uniview’s servers for the latest firmware version for your cameras. Next, select the cameras you’d like to upgrade by checking the box on the left side. Finally, click “Upgrade by Cloud” and hit “OK” to upgrade the selected cameras firmware.

Conclusion

It’s important to regularly keep the firmware on your Uniview cameras updated to the latest version for security and performance reasons. The instructions in this guide also apply to Uniview NVRs, which also need to be upgraded for the same reasons. If you aren’t able to find the latest firmware via cloud upgrade, you can try emailing Uniview support: globalsupport@uniview.com. Occasionally they have access to newer, stable firmware which has not been released on the cloud yet. In addition, we plan on adding firmware downloads to our site in the near future.

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Support – EZView Firmware

Please update at your own risk
We are not responsible for any device failure

DVR Firmware

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IP Camera Firmware

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Update by EZCloud

Updating from the recorder

Note: NVR must be online in order for this to work and make sure System > Network > EZCloud is enabled.

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How to Update Uniview Cameras Firmware (2024 Instructions)

If you own a security camera system, it’s very important to keep the firmware updated for all the components such as the cameras, recorders, and even the apps/software used for monitoring. Occasionally, vulnerabilities are discovered which can be exploited and have the system hacked or misused.

Recently, Uniview announced a security notice regarding their firmware and equipment that required an update to close bugs that allowed users to target the cameras.

Another reason to update the firmware of the cameras is to enable new features or other technical improvements.

Sometimes cameras may underperform and the update may fix issues such as a bad image, erroneous behaviors, unresponsiveness, etc.

Usually, Uniview releases a major update every quarter, and a minor update every month. Basically, you need to pay attention to your equipment and ensure that the units are using the latest firmware at all times.

In this guide, we will show how to update Uniview cameras, what software to use, and how to find the right firmware.

How to update firmware on Unview cameras

There are three ways how you can update the firmware:

Upgrading the firmware via EZTools

The easiest way to update Uniview’s camera firmware is by using the EZTools software. This tool can be downloaded here (or from Uniview’s website) and it’s basically a configuration tool.

It allows the user to scan the local network. Simply locate Uniview cameras and then by following the prompts you can update the firmware.

Once the EZTools is installed, run the tool. The software will scan the local network and list all the found devices (as shown in the picture below).

Check the box beside the camera (or NVR) that needs firmware update. Then click Login (the status should show “Not Logged In”). In this window, you need to type the camera’s username and password and then hit OK.

Next, click the Upgrade tab on the left hand. Choose Local Upgrade if you have previously downloaded the firmware in a .zip or .bin format (on your computer). Otherwise, select Cloud Upgrade.

Tick the box beside the device that needs to be updated and then hit Upgrade to start the process. The tool will show if there’s a new firmware update; if so, hit OK and the upgrade procedure will start right away.

Usually, it takes 2-5 minutes to complete. During this time, don’t disconnect the camera or perform any other action. If interrupted, the camera may be bricked.

If you did select to update an NVR, you will be able to update the cameras hooked up to the NVR during the last step. This method makes it easier to update all the devices at once. And as we said, keep all your equipment up-to-date.

Upgrading the Firmware via web interface (for UNV devices)

Another method to update the firmware is by accessing the device via the web browser and going through the on-screen prompts.

First, you need to find the IP address of the unit; install EZTools software in your laptop/computer and find out what’s the local IP address of the camera.

Once you have that information, go to the web browser and type the IP address in the URL bar. Additionally, you may click the Remote Web icon in the EZTool and the software will automatically open up the web interface.

Once you log into the camera using your username and password, navigate to Setup > System > Maintenance. In this section, you should see two options under Software Upgrade: Local Upgrade and Cloud Upgrade.

If you have the firmware downloaded to your laptop, choose Local Upgrade, locate the file, and start the upgrade process. Otherwise, select the Cloud Upgrade option by hitting Detect.

The camera will check online if there’s any update package available; if so, the button will change to Cloud Upgrade. Click update and wait until the unit is updated.

Once the update is done, the unit will automatically reboot. Wait until it comes back online.

Upgrading the firmware via the Uniview NVR

The two previous methods shown above require a laptop or a desktop computer to update the firmware.

If you don’t have access to a computer, you can easily update the camera’s firmware directly to the NVR’s interface. The NVR needs to be connected to a monitor (or TV) and you can use a mouse to navigate.

Right-click with your mouse and select the Main Menu option. Then navigate to Maintenance > Upgrade > IPC Upgrade where you should see all the cameras added to the NVR.

Hit the “Check for Update” button and the NVR will start searching Uniview’s servers for any available firmware.

Then, select the cameras that you want to upgrade by ticking the box. Click “Upgrade by Cloud” and wait until the firmware is updated. In some cases, the NVR may reboot.

Conclusion

It’s crucial to keep your security devices updated to the latest firmware at all times. This not just improves the performance, but ensures that your system is secure.

In this guide, we showed detailed instructions on how to update the firmware of Unview cameras by going through the web browser, using EZTools, or via the NVR’s update interface.

You can either download the firmware from Uniview, or you can use the Cloud feature to let the system find and automatically install the correct firmware.

Additionally, you may contact Uniview’s support team to get firmware files that the NVR cannot find via the Cloud. Make sure to send them the correct model and serial number as shown on the sticker.

Uniview camera Uplink firmware

Method 1. Updating From The NVR

1.Log into the Main Menu of the recorder.

2.Navigate to Camera > Camera > Advanced

3.Click on the By Cloud button for each camera that needs to be upgraded. Each camera can also be selected by clicking on its check box and then clicking the By Cloud icon to the right.

Method 2. Updating From The NVR Web Interface

1. Load the recorders IP address in Internet Explorer. Login to the recorder once the login page is
loaded.

2.Navigate to the Settings menu and then to Camera in the left hand menu and then to IP Camera in the sub menu.

3.Navigate to the Advanced settings tab

4.In the list of cameras find the cameras that need to be upgraded and click the Upgrade By Cloud Button

5.The cameras status list will then display downloading followed by uploading % and then finished off with upgrading. After it is done upgrading the camera will reboot.

Method 3. Upgrading From Camera Web Interface

1.Find the local IP address of the camera and navigate to the IP address in Internet Explorer

2.Login to the camera and navigate to Setup > Maintenance > Maintenance

3.Locate the Cloud Upgrade Detect button and click it

4.The camera will feed back A New Version Detected for Upgrade

5.Then click the Cloud Upgrade button again

6.The camera web interface will then show a camera is updating overlay.

Method 4. Updating From EZTools

1.Open the EZTools Program

◦ You can Download That here

2.Select the Upgrade Tab on the Left side

3.Click on the Online Upgrade Tab

4.Checkmark the Device you would like to upgrade

5.Click on the Upgrade button on the bottom right corner

6.Once online upgrade is clicked the EZTools will search automatically for newer firmware for the
selected devices. The EZTools will then give you a popup showing the current device firmware
and the newest available device firmware. Check off each device that you want to upgrade on
the left hand side and click the OK button at the bottom.

7.The status of the device in the main list of devices will then read updating

8.After the update is done the device status will say Upgrade Succeeded, the device will then
restart and be up to date

Method 5. Updating From EZView App

1.Open the EZView app and navigate to the main menu in the upper left hand corner of the app.

2.Select the Devices tab. The device that has a red circle next to it shows that an update is available for the recorder or the cameras.

3.Assuming that the device has already been added to the app (if not add the device) click on the
device and select the P2P Upgrade button.

4.In the next menu select all of the devices that have the red circles next to them indicating that
they need to be firmware updated

5.Click on the Start Upgrade button at the bottom of the screen. The update will take about 5-10 min depending on how many devices and internet speed.

6.After giving the recorder enough time check back to the app to see if all of the red circles are gone. If they are this will let you know that all selected devices upgraded correctly.

all Uniview firmware download

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So… let’s see. There are 3G hotspots that have ethernet ports on them. You can contact the company that provides you with your 3G modem, and tell you that you need a 3G modem with both WiFi and Ethernet. In fact… they have a sales department trained just for this. You tell them how you want to set up your home… and they will provide you with the proper equipment. Cool, right?

Otherwise… you’d have to use a computer as a middleman. The computer would need to have both wireless and ethernet…. like many laptops. You’d connect the laptop to the modem via Wireless, and you’d connect the DVR to the laptop via the ethernet, and then you’d enable Internet Connection Sharing in Windows, and designate the Wireless as the Source. Then, while you have the laptop on, your DVR would connect to the internet.

You could also purchase a WiFi extender, as most have ethernet ports. Then, you follow the instructions to set up the WiFi extender to the 3G modem, and you connect the DVR to the ethernet port on the WiFi extender.

You could do some research on what WiFi routers can also be used as range extenders when you replace the firmware with DD-WRT… the list isn’t all that long, but it means it is *possible* to take an old Wireless Router and turn it into a range extender. If you just happened to have one of those models, I guess that would save you from spending money.

But…. you definitely need some intermediate device between the internet connection and the DVR.

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To connect a DVR for CCTV to your PC sharing network, you can follow these general steps:

Keep in mind that the specific steps may vary depending on the make and model of your DVR and the software it uses. It’s always a good idea to refer to the DVR’s user manual or contact the manufacturer for detailed instructions.

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Connecting a DVR for CCTV to your PC sharing network involves several steps. Here’s a general guide:

Remember to consult the user manual of your DVR and the software for specific instructions, as steps may vary based on the brand and model. If you encounter difficulties, seeking assistance from a knowledgeable CCTV Camera Dealer in Chandigarh can provide guidance and support for network setup.

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How do I connect a CCTV DVR with a laptop using an HDMI cable?

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To connect a CCTV DVR with a laptop using an HDMI cable, follow these steps:

Overall, connecting a CCTV DVR to a laptop using an HDMI cable is a straightforward process, but it’s important to ensure that both devices have the necessary ports and settings to enable the connection. If you have any issues or questions, consult the user manual for your CCTV DVR or laptop, or seek assistance from a technical expert.

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How do I connect my Hikvision DVR to a laptop and share my WiFi network to it?

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I think you want to connect your DVR from Hikvision’s free DDNS hostinf service.

You can make your user ID on hikonline Resources and Information. After that you have to go to network settings menu and follow this video

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How Can I watch CCTV footage with my PC? I’m using Hikvision 8 channel DVR and had connected it with internet.

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Yes you can, Download and Install ivms-4200 software on your PC if it’s not at the same location as the cameras, or just type in the DVR ip address to your browser address bar if you are on the same network as the DVR.

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How do I connect a CCTV DVR with a laptop using an HDMI cable?

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A CCTV DVR is an analogue device so it uses baseband composite video. 9PAL or NTSC) at standard definition. You will need to find a video to HDMI converter if you really want to just view CCTV images on your laptop. You will still need to control the DVR locally via its remote control.

I abandoned DVRs some years ago.

A better approach is to replace the unit with a Network Video Recorder (NVR) that can be connected to your home network and can accept legacy SD video inputs from your cameras. Or you can go the whole way and upgrade your cameras to IP and connect them to your network directly via WiFi or Ethernet cabling.

Then you can access the NVR via Ethernet or via your WiFi to check recordings etc. It is also useful to add a “cloud key” that will allow secure access remotely from any external location via the Internet.

I have my CCTV surveillance integrated with my high speed home network using equipment provided by Ubiquiti. I can remotely access cameras at two properties using a Firefox or Chrome browser on my laptop and on my smartphone via the Ubiquity iOS video app.

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Can I connect CCTV cameras directly to a TV?

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CCTV cameras (usually) do not have HDMI but they may have coaxial out. See below:

The coaxial-out can be connected directly to the TV via the TV antenna input.

But this will work for one camera only.

You have options such as:

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Is it possible to connect the CCTV DVR, and watch on your laptop?

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There are lot of ways you can achieve this but let me talk on the simplest one.

By connecting the Ethernet port of your CCTV DVR to a switch and and hook up your PC to the same switch using RJ45 patch cable. Then go to the DVR network setup and set a static IP address if it is already enabled to use DHCP (dynamic Host Cofiguration Protocol). Set up something like this:

Save this and and restart your DVR for it to take effect.

Now head over to your PC Ethernet network configuration through control panel, go to your IPv4 and select “Use the following IP address”

Now enter something like this:

With this setting, the PC can successfully establish a link with the DVR through the gateway address.

Second Step:

Navigate to your internet explorer and type the DVR IP 192.168.001.010

you will be prompted to download an Active X, then follow the prompt and go to internet option on your internet explorer and enable the necessary Active X control, without doing this, you are not going to have your DVR web interface displayed properly.

watch this to learn how to enable Active X control

Once you are done with it, you should be able to see the number of channels, use exact user account on the DVR to login on your PC if prompted.

You will see Main Stream and Sub Stream, click on your desire channel and select Main Stream since you are not on the internet.

How do I connect DVR for CCTV on my PC sharing network?

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How do I connect a CCTV camera to a laptop?

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Connecting a CCTV (Closed-Circuit Television) camera to a laptop can be accomplished through several methods. Please note that the exact steps might slightly vary depending on the brand and model of your camera.

Here’s a general guide on how to connect a CCTV camera to a laptop:

Using a USB Adapter:

Using an External Video Capture Card:

Via Network (IP cameras):

In all cases, you’ll want to consult the user manual or contact the manufacturer’s customer support for the most accurate and specific instructions for your particular camera and laptop setup. Remember, it’s important to secure your camera feed to prevent unauthorized access.

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How can I transfer CCTV footage from a DVR to a PC or mobile device?

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To transfer CCTV footage from a DVR (Digital Video Recorder) to a PC or mobile device, you can follow these general steps:

1. Determine the DVR output: Check the available output options on your DVR. Most DVRs offer different types of outputs, such as HDMI, VGA, or BNC. Identify the appropriate output that matches the input options on your PC or mobile device.

2. Connect the DVR to the PC or mobile device:

– For PC: Use the corresponding cable (HDMI, VGA, etc.) to connect the DVR output to the PC input port. If the PC does not have the required input port, you may need to use an adapter or a video capture card.

– For mobile device: Some DVR systems provide apps that allow remote access and viewing of CCTV footage on mobile devices. Check if your DVR offers such an app and install it on your mobile device. Follow the instructions provided by the app to connect to your DVR remotely.

3. Software or app setup: If you are using a PC, you may need to install software provided by the DVR manufacturer to facilitate the transfer of footage. This software often allows you to access, view, and export footage from the DVR. Follow the installation instructions and set up the software as needed. If you are using a mobile device, make sure you have the DVR app installed and configured properly.

4. Access and export footage: Once the connection is established between the DVR and your PC or mobile device, use the software or app to access the CCTV footage. You should be able to view the recorded footage and select specific clips or timeframes for export. The export options may vary depending on the software or app, but commonly, you can save the footage as video files on your PC or mobile device.

It’s important to note that the specific steps and options may differ depending on the brand and model of your DVR system. Therefore, it’s recommended to consult the user manual or documentation provided by the DVR manufacturer for detailed instructions tailored to your device.

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How do I connect my security cameras to my TV without a DVR?

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Digital video recorders are a popular option for this connection. If you don’t want to hook up your security camera to a DVR, you can bypass the component and connect directly to a TV or monitor for viewing the signal from the camera.

You can now monitor any area under camera surveillance without recording

For home application, I recommend use cloud storage instead, easy install and operate.

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What is the DVR used in CCTV?

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In CCTV systems, a DVR stands for Digital Video Recorder. It’s a central component that acts like a storage device for the video footage captured by your security cameras. Here are some of its functionality:

Function: DVRs take the analog video signal from CCTV cameras, convert it into a digital format, and store it on a hard drive. This allows you to review past recordings for security purposes or to monitor activity remotely.

Appearance: DVRs are typically standalone devices that look like small computers. They have ports for connecting CCTV cameras, a monitor output for viewing footage, and a network connection for remote access (depending on the model).

Here are some additional points to consider about DVRs in CCTV systems

Compatibility: DVRs are designed to work with analog CCTV cameras. If you have IP cameras (digital cameras that transmit video over a network), you’ll need a Network Video Recorder (NVR) instead.

Storage Capacity: DVRs come with varying storage capacities. The amount of storage you need depends on the number of cameras you have, the recording resolution, and how long you want to keep footage.

Features: Modern DVRs offer various features such as motion detection recording, scheduled recording, and remote access through a mobile app.

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How do I connect a CCTV DVR with the Internet using a 3G/4G data SIM?

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If your DVR support 3G connection then you are good to go.

Unfortunately I won’t be able to provide you with pictures as DVR systems vary and I do not know your DVR brand.

First and foremost, I suggest you use Huwaei E303 dongle because it is one of the best dongle out there.

Make sure your sim card had already been provisioned for Data service by your ISP and don’t forget to obtain the APN details for your internet service.

Ensure cloud is enabled on your DVR by going through the setting icon.

Then head over to Network and look for the wireless service or 3G depending on the brand of your DVR.

Insert the 3G dongle to the back of your DVR and wait for the dongle to start blinking.

Select 3G and fill up the necessary information such as the APN details you got from the ISP.

After the settings, click save and restart, whenever the DVR is ready, you should see the dongle with a solid blue or green LED light showing that it is connected.

You should now be able to view your DVR online after the necessary remote view app installation and right configuration.

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The IVSEC brand comprises Australian selected components and hardware, and software servers for local updates within Australia. IVSEC has grown quickly while expanding and maintaining excellent customer service. For any enquiries, please contact our friendly staff.

My smartphone is showing “offline” or “connect close” in the IVSEC X mobile app?

When adding your Recorder or cameras to the IVSEC X mobile app if a message says “Offline” or the device status is showing “Connect close” please check the following:

Example of Offline message

Example of Connect Close message

1) Check that the QR code, username and password details have been entered correctly into the IVSEC X app

A. Connect HDMI LCD and USB mouse to IVSEC Recorder

B. Click on the 4-square / arrow icon on the bottom left-hand corner of the screen

C. Check the name shown in Current user:

Note: The default user is admin but this may have been modified by the installer

D. Open the IVSEC X app on your phone

E. Press the “Human” icon of the top left-hand corner of the app

F. Press “Device List’

G. Press the square icon with a pencil mark

H. Check the IP Address/ID is the same as the QR code located on top of the IVSEC recorder

I. HTTP Port / Client Port

J. Check the username is the same name as per point C (this is case sensitive)

K. Enter the correct password

L. Press Save or Apply

2) Check for Network Connectivity

A. Check that an ethernet cable is connected to the LAN port of your modem

B. Check that the other end of the ethernet cable is connected to the LAN/WAN port of the IVSEC Recorder

C. Check that the Green and Yellow LEDs light up after connecting the cable.

NOTE: If the LEDS do not light up then the IVSEC X app will not work. Try replacing the ethernet cable, if still no LEDS light up contact your installer

D. Connect an LCD and USB mouse to the recorder and check the “connect status” icon that appears on the bottom right hand corner of the taskbar (when LCD is connected to recorder). Ensure that the icon has a green tick as shown in below image

Refer to explanation below of other connection status:

3) Ensure you have the latest version of IVSEC X app installed on your phone. Check that your Android or Apple device has the latest software/firmware and security updates installed. Try un-installing, re-installing the app and add the device again

4) Power your modem and IVSEC Recorder off for 30 seconds. Power back on and wait 5 minutes for the internet connection to come back online.

5) If you are running a VPN app on your smartphone disable the app and try the IVSEC X app again.

Examples of VPN providers include Surfshark, NordVPN, Norton’s VPN.

6) Check the IVSEC Recorder substream settings

A. Using LCD and mouse connected to NVR go to setup – Record – Encode Check your NVR substream settings- “Substream” tab

Recommended substream settings to minimise mobile app bandwidth issue

Resolution: 640 x 480

Bitrate: 512kbps

B. Click Apply on bottom right corner

Please refer to YouTube link: Adjusting stream settings via IVSEC X Mobile app

or

Please refer to YouTube link: Adjusting Camera stream settings via NVR (LCD & mouse required)

7) Some older Samsung phones running Android 11 on the Telstra network may be unable to stream live view or the cameras will show as offline while connected to mobile data (4G/5G). The issue has been identified on the Telstra network where an Android update causes the APN to select IPv6 only. Click here for APN re-configuration (Applies to Telstra mobile customers only running Android)

8) Some Telstra NBN modem / routers may restrict access to cameras (firmware issue on the router). The cameras may be slow to appear or show as offline. Check the model number listed on the bottom of your Telstra router. Click on the documentation below which details the steps to configure port forwarding as a workaround to access your cameras

9) Connect to your wifi and perform a speed test – https://www.speedtest.net/

Click the GO button. If your upload speed result is 3Mbps or less, you should contact your Internet Provider to test your connection

10) Email service@ivsecurity.com.au for additional support

iVSEC X Mobile App

1. How to set up the IVSEC X app on my Smartphone

The IVSEC X app allows you to access your IVSEC cameras live view remotely, playback recordings and other useful features
Please refer to YouTube link: https://youtu.be/71mvg5QdsfY

Scan the appropriate QR code below to download the IVSEC X app

Apple Store | Google Play

2. My smartphone is showing “connect close” in the IVSEC X mobile app?