CORTROL Global is one of the market’s most comprehensive enterprise-level VMS solutions, featuring interactive maps linked to alarms, an exceptional event and action manager, analytics tools, video wall support, and proactive components. In addition, the edge recording ensures your data safety by synchronizing with IP storage devices, archive replication, advanced system health monitoring, and failover, which reduces the disruption of your video surveillance recordings to zero. All this, plus various customization possibilities and Ganz’s excellent technical support.

With CORTROL Global, you can optimize the command center’s video wall. Create custom configurations or force users to specific video walls. For example, create “Area Focused” video walls to review footage quickly.

• Highly secure encrypted camera and client communication
• Powerful event and action manager
• Real-time geolocation / map / mobile tracking
• Multiple access control integrations, including Feenics Keep , Keri^® Systems Doors.net , Gallagher Command Center , NAPCO Continental , and more
• Cloud, VM Environments supported
• Powerful FR, LPR, AI, and UICC modules
• Intuitive configuration and deployment features will have your network up and running quickly and simply.
• Advanced features: event & action manager, powerful analytics: FR, LPR, VCA, 64-bit core, integrations/API maps & mobile streaming
• Supports  15, 000+ models of network cameras and network video servers from over 190+ manufacturers

Full HD and UHD Resolution
Stream up to 4k and 8k resolution.

Advanced Event and Action Manager
Specify the desired outcome of your video surveillance system’s operation. Determine how the software reacts to any event caught on camera and how it turns events into an automated process. For example, send emails, activate DI/DO, interact with any other software, or bring the operator’s attention to a camera that requires immediate action. This functionality can be used for a single event or a set of sequenced circumstances to eliminate false alarms and improve the efficiency of your surveillance system.

Multiple Integrations
CORTROL is engineered to unify Video Surveillance, Access Control, Video Analytics, IoT Sensors (vaping sensors, bullying, and gunshot detectors ), license plate recognition , deep cloud learning , intercom communications, biometrics, and other IP Systems to provide real-time situational awareness. Go to the integration section>>

CORTROL Video Analytics (CVA)
Advanced computational neural network engine provides AI analytics to any camera in your system. For example, create Zones/Lines to alert on perimeter intrusion, loitering, and AI Classification of persons, vehicles, and animals. Become efficient with the information you see. Take advantage of the full potential of your video surveillance system with video content analysis. Improve the functionality of your surveillance while analyzing large amounts of data to determine a specific pattern in a particular task. 

Smarter Business Security
CORTROL connects video, locks, card readers, or door contacts via Cloud, delivering versatility to smart business security –  all at a very economical cost.  CORTROL Global is engineered for medium and large enterprise business space.

Maps
Maps provide a complete examination of the entire installation of cameras, delivering immediate visual verification. All the alerts are integrated with the maps and can be set up to be viewed on the overview as well — you can specify the location of the alarm event immediately.

Web Access
Get permanent access to live streaming and archive video through your web browser.

Information Channels
Streaming branding, informational or urgent announcements

Alarm Acknowledgement
Make sure that no event skips the attention of the operator. An operator must confirm all alarms, automatically generating a bookmark towards the event in the archive. By requiring the operator to record actions in a journal, there is a tracking of performed actions towards each event.

Integrations and API
CORTROL offers customizable integration with other software systems in the form of a software development kit (SDK), CORTROL RESTful API.

Mobile Applications
You can use your mobile device to access live and archived streams. Use PTZ presets, control 2-way audio, or the mobile phone camera to stream video and audio directly to the server.

Live Streaming
The streaming server can make a live cast of videos on a website or YouTube.

Edge Recording
You can synchronize all your data with IP device storage. With this feature, if the network connection with any camera is lost, the camera still records your data. It is fully transferred to your server as soon as the network connection is re-established.

GANZ CORTROL VMS Setup Guide

Read Next :

• GANZ DMS Lite User Manual
• TP-Link Pharos Series Installation Guide
• Turing SMART Station Installation Guide

Ganz CORTROL is also available in the following editions:

• CORTROL Premier – Standalone System 24Ch / 48Ch / 72ch / 96ch

Learn More About Ganz CORTROL VMS Editions and Features.

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1. CORTROL Prerequisites

There are a few requirements for the system the GANZ CORTROL Client will run on.

The ports for remote connections should be enabled through the firewalls (default ports are 60554 for the GANZ CORTROL Client)

The Bit version of Windows, 32-Bit vs. 64-Bit on the PC/Server should be confirmed.

For Windows 7: To confirm your Windows bit version, go to Control Panel > System and confirm System type as 32-Bit or 64-Bit.

For Windows 10: To confirm your Windows bit version, go to “Settings > System and confirm System type as 32-Bit or 64-Bit.

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1. CORTROL Client Installer

The CORTROL Client Installer can be found at Ganz Security/Software includes both the CORTROL Management Console, and the CORTROL Client installer.

From the link please select and download either CORTROL Console 32bit or 64bit, depending on the Windows OS bit version of the host server.

For convenience, links to the 32Bit, and 64Bit versions of the CORTROL Console are provided below.

Note: For most browsers, any downloaded files can be found in the Windows Download folder.

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1. Client Installation

• Navigate to the Microsoft Windows download folder.
• Double click on the CORTROL Client installer, to begin the installation process.
• Select the installation language and click Next.
• Accept the terms of agreement and click Next.
• Accept default installation location and click Next. (Change location destination if required.)
• Select the needed application language and click Next.
• Once installation is complete, click Finish.

1. Client Configuration

To launch the CORTROL Client interface, double click on its desktop icon. H

The Client will require configuration, to connect to the CORTROL Global Demo Server.

• Select “Disconnect”, as no server is currently configured.
• Select “Connection” located in the top right corner.

• Select the “Local Server” listed under “Connections, and then select “Edit”
• Leave the default “Server title”
• For the “IP address and port” enter: 173.42.78.61 – Leave the default port at 60554.
• Enter “demo” all lower case for the “Username”
• Enter “2468” for the password.
• Select “Remember Password” and then click on “Save”.
• Select the “Local Server” listed under “Connections” and then click on “Connect”.
• Click on the “X” to close / exit, “Connections”

CORTROL Client Download

V2.0.3

The “Demo” user have been giving no restriction on functionality within the GANZ CORTROL Client.

Please reference the CORTROL Client Manual for navigation, and usage.

CORTROL Client Quick Guide

v1.0.2

Main window

The main window displays content provided by the server, which depend upon the selected tab. Please see the corresponding sections of this document for detailed information about each mode.

The Ganz CORTROL Client application window title displays window name, display number, and computer station name.

Upper right corner – window controls

From this panel, the Ganz CORTROL Client application window can be:

• Opened in full screen mode
• Minimized to taskbar
• Maximized/restored to default size
• Closed

To enter full screen, F11 can also be used; to exit full screen mode, press Escape or F11 on the keyboard.

Upper panel – tabs

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The upper panel contains tabs that allow you to quickly switch between main software functionality. The following tabs may be available, depending on the software version:

• Live: real-time video
• Playback: recorded video
• Sequence Explorer: recorded video analysis
• Smart Search: recording motion video analysis
• Alerts: generated alerts
• Library: exported video and snapshots

Upper panel – server connections

S Connection (1 servers)

The Connection button opens server connection setup window and displays the number of currently configured servers.

Upper right: main menu

File Edit View Help

This section contains the main application menu items.

• File; Exit: close the Ganz CORTROL Client Application
• Edit; Settings: application settings
• View: operation modes

o Always on top

o Exclusivity Mode

o Locked application

Help; About: about Ganz CORTROL Client

Server Connections

If you wish to connect to a remote server, follow the steps below.

Select the Connection section in the upper panel to bring up the dialog box.

Select a server by clicking it in the item list and click Connect to connect with the selected server. Server resources will automatically appear in the left-hand panel.

Click Disconnect in this same dialog box to log out from the selected server.

Video Channels

Each video displayed in live view is placed into a ‘slot’, a part of the layout, called viewport.

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Lower-left: Stream details

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Enabled items are highlighted yellow:

Upper-left: general viewport controls

o X: close the stream and free the viewport

o Lock: unlocked/locked (Unlocked video in can be replaced by other cameras)

o Camera name: Name given the camera

Upper-right: Current time on the server from which the device originates

o Recording status: X = not recording, yellow arrow = recording

o Motion detector status: running = motion present, standing still = no motion

o Video codec of the stream: H.264, MJPEG

o Picture resolution: XVGA, 2.8MP

o Stream frame rate: xFPS

o Stream bitrate: xKb/s, xMb/s

Lower-right: Controls

o Instant playback: Playback of currently select time, (Default, last five minutes)

o PTZ toggle: PTZ HUD and bottom panel ON/OFF

o DPTZ toggle: Toggle digital PTZ control

o Motion grid: ON/OFF

o Substream: Auto/main/substream

o Incoming audio: ON/OFF

o Audio OUT: Press and hold the microphone to speak

o Aspect ratio: Auto/stretch to fill viewport/original

o Notification panel toggle: Toggle display of device centric notification panel

o Bookmark: Bookmark current selection of time for later retrieval, review

o Snapshot: Export snapshot of current image to library

Bottom: PTZ controls

• Presets Tours: Listing presets, with option to initiate tour
• HUD (Heads Up Display): ON/OFF (Centre: PTZ HUD controls) o Pan and tilt arrows

o Zoom slider

o Iris slide (If camera supported)

o Focus slider (If camera supported)

Instant Playback

The following overlay controls are available in the instant playback mode:

Camera Center: Play/Pause

o Drag to the center of the line to pause drag right to go fast forward o Drag left to rewind fast

o Release from dragging to continue normal playback

Bottom right: Controls

o Place: Click to play

o Clock icon: Specify time, date/hours/minutes

o Bookmark: Bookmark current selection of time for later retrieval, review

o Snapshot: Snapshot of current image, saved automatically

o Archive: Export loaded footage displayed in timeline

Bottom: Navigation

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o Left/Right <> arrows: Adjust loaded video time boundaries (Default, last five minutes) ■ Drag right to go forward in time drag left to go backwards in time

o Vertical yellow line: Indicates current playback moment, ■ Drag it anywhere or click to move along the timeline

Playback (Archive) Mode

For security reasons, it has been made impossible to erase recordings from individual channels and/or time periods. Recordings

Select Playback tab to switch to archive playback mode. Your current layout will be used, and recorded video streams will be displayed for channels with enabled recording.

• Layouts: Double-click your desired layout to load it
• Layout templates: Double-click your desired layout template to load it
• Channels:

o Double-click or drag and drop the channels of your choice to fill the viewports

o First empty viewports are filled; then non-locked channels are replaced one by one)

o Each channel can be expanded to access recordings of its main or secondary stream.

o All footage having no associated active channels will be available under Orphan archive tracks.

The following viewport overlay controls are available in the playback mode, upon selection of a viewport:

• Upper left:

o X: close the stream and free the viewport

o Lock: unlocked/locked (Unlocked video in this viewport can be replaced by other cameras)

o Camera name: Name given the camera

• Lower-right: Controls

o DPTZ toggle: Toggle digital PTZ control

o Aspect ratio: Auto/stretch to fill viewport/original

o Motion grid: ON/OFF

Playback timeline

Right below the video stream, the Timeline is displayed:

• Time intervals: Show the timeline scale;

o Click and drag left/right to move the timeline

• The video footage outline is shown twice:

o Upper timeline: Contents of currently selected stream, with corresponding channel name

o Lower timeline: Content summary for all channels currently present in the viewport layout

• White line: Indicates recorded video data
• Cyan line: (A little bit wider than the white line) indicates recorded motion data
• Blue line: (A little bit wider than the cyan line) indicates recorded incoming audio data
• Yellow vertical line: Denotes current playback position

Playback Navigation controls

The playback navigation controls are located at the bottom of the window:

• Timestamps: Timeline start and stop
• Left/Right <> arrows: Adjust the loaded footage time boundaries (Default, last five minutes) o Drag right to go forward in time drag left to go backwards in time

Motion Search:

Left/Right <> arrows move forward or back to next recorded motion

Playback Navigation:

o Use the Play/Pause button to start playback

o Use the <> arrows near the Play button to go one frame back/forward

o -/+ steps: click to go back/forward with a step of 5 seconds, 1 minute, 1 hour or 24 hours o |< >| arrows: go to the very beginning/very end of the footage

• Playback speed:

o Drag the blob to adjust playback speed from +/-0.5x to +/-32x

o The Pause button duplicates the main pause control

• Clock icon: Specify time, date/hours/minutes
• Bookmark: Create bookmark for later retrieval, review
• Snapshot: Snapshot of current image, saved automatically
• Multi-Snapshot: Snapshot of all channels currently present in the viewport layout
• Archive: Export loaded footage displayed in timeline

o Option of multi-channel, or single channel archive export

2 Introduction

Click the link to access the Open Source Software licenses used by BVMS and the Mobile App: http://www.boschsecurity.com/oss/ he HEwAdenoe’

Covered by one or more claims of the patents listed at patentlist.hevcadvance.com. This manual guides you through the basic steps of the operation with BVMS.

For detailed help and step-by-step instructions read the User Manual or use the Online Help.

BVMS

BVMS Export Player

BVMS Export Player displays exported recordings.

BVMS Viewer

The BVMS Viewer is an IP video security application for live viewing and playback video of Bosch network attached cameras and recorders. The software package consists of an Operator Client for live viewing and playback of video and a Configuration Client. The BVMS Viewer supports the current Bosch IP video product portfolio as well as legacy Bosch video devices.

Click the link to access the Open Source Software licenses used by BVMS Viewer: http://www.boschsecurity.com/oss.

BVMS Configuration Client

BVMS Operator Client

• 1. BVMS editions

The different BVMS editions offer you full scalability, so you can expand your video surveillance system according to your needs.

The following editions of BVMS are available:

• BVMS Professional
• BVMS Enterprise
• BVMS Plus
• BVMS Lite
• BVMS Viewer

BVMS Viewer and BVMS Professional are Software Only products. You can not use them on Bosch DIVAR IP devices.

You can use BVMS Lite and BVMS Plus on Bosch DIVAR IP devices or as Software Only products on any other hardware.

Bosch BVMS Lite Operation manual

Read Next :

1. Turing SMART Station Installation Guide
2. FLIR United VMS Installation Guide
3. Tiandy Easy7 Smart Client Express User Manual

For detailed information about the different BVMS editions refer to www.boschsecurity.com and the BVMS Quick Selection Guide:

BVMS Quick Selection Guide.

Notice!

This document describes some functions that are not available for BVMS Viewer.

For detailed information about the different BVMS editions refer to www.boschsecurity.com and the BVMS Quick Selection Guide: BVMS Quick Selection Guide.

If you plan to install and configure BVMS, participate in a system training on BVMS.

Refer to the Release Notes of the current BVMS version for supported versions of firmware and hardware and other important information.

See data sheets on Bosch workstations and servers for information on computers where BVMS can be installed.

The BVMS software modules can optionally be installed on one PC.

Important components

• 1. Hardware requirements

See the data sheet for BVMS. Data sheets for platform PCs are also available.

• 1. Software requirements

You can not install the BVMS Viewer where any other BVMS component is installed. See the data sheet for BVMS.

• 1. License requirements

See the data sheet for BVMS for the available licenses.

Enterprise System

4.1.2

• The target of a BVMS Enterprise System is to enable a user of an Operator Client to simultaneously access multiple Management Servers (subsystems).
• Clients connected to an Enterprise Server have full access to all cameras and recordings from the subsystems.
• Clients connected to an Enterprise Server have full real time awareness of events and alarms of all subsystems.
• Typical application areas:
• Metros
• Airports

Live, playback, events, alarms

BVMS Enterprise Management Server

BVMS Operator Client / Configuration Client

BVMS Subsystem

Refer to

– Accessing the system, page 35

4.1.3 Server Lookup

• The BVMS Server Lookup feature allows Operators to connect to a BVMS Management Server out of a provided list of servers.
• A single user of Configuration Client or Operator Client can connect to multiple system access points sequentially.
• System access points can be Management Server or Enterprise Management Server.
• Server Lookup uses dedicated Management Server to host the Server List.
• Server Lookup and Management Server or Enterprise Management Server functionally can be run on one machine.
• Server Lookup supports you in locating system access points by their names or descriptions.
• Once connected to the Management Server the Operator Client receives events and alarms from the BVMS Management Server and shows live and playback

Refer to

• Using Server Lookup, page 35

4.1.4 Unmanaged site

• A system design option in BVMS with a large number of small subsystems.
• It allows to configure up to 9999 locations in one BVMS Management Server
• Operators can access live and recorded video data from up to 20 sites simultaneously.
• For an easy navigation sites can be grouped in folders or can be placed on maps.

Predefined username and password allow operators to quickly connect to a site .

The unmanaged site concept supports IP based BVMS system as well as analog DVR solutions: – Bosch DIVAR AN 3000 / 5000 analog recorders

DIVAR hybrid recorders

DIVAR network recorders

DIP 3000/7000 units IP based recording

Single BVMS Management Server System

Adding a site for central monitoring only requires a license per site and is independent of the number of channels in the site.

4.2

Recording

This chapter explains the different recording and replay related functions in the system.

4.2.1

Automated Network Replenishment (ANR)

Notice!

BVMS Viewer offers only basic features. Advanced features are included in BVMS Professional. For detailed information about the different BVMS editions refer to www.boschsecurity.com and the BVMS Quick Selection Guide: BVMS Quick Selection Guide.

Intended use

When a failure of the network or the central storage occurs, the ANR function ensures that the encoder transmits the locally buffered recording of the missing time period to the central storage after the failure is fixed.

The following graphic shows the transmission of video data after a network or storage failure is fixed.

Example: Work around network failure

If the network fails unexpectedly, the ANR function completes the central storage with the locally buffered recording when the network is available again.

Example: Store video data when network is not available

A subway has no network connection to the central storage when located between stations. Only during regular stops the buffered recording can be transmitted to the central storage. Ensure that the time period that is required for transferring the buffered recording, does not exceed the time period of a stop.

Example: ANR for alarm recording

The pre-alarm recording is stored locally. Only in case of an alarm, this pre-alarm recording is transmitted to the central storage. If no alarm occurs, the obsolete pre-alarm recording is not transmitted to the central storage and, hence, does not burden the network.

Limitations

Notice!

You cannot use playback from the local storage media when the passwords for ‘user’ and ‘live’ are set on the encoder. Remove the passwords if required.

Refer to

– Automated Network Replenishment (ANR), page 20

4.3 Alarm handling

Alarms can be individually configured to be handled by one or more user groups. When an alarm occurs, it appears in the Alarm List of all users in the user groups configured to receive that alarm. When any one of these users starts to work on the alarm, it disappears from the Alarm List of all other users.

Alarms are displayed on a workstation’s alarm monitor. This behavior is described in the following paragraphs.

Alarm flow

1. An alarm occurs in the system.
2. Alarm notifications appear in the Alarm Lists of all users configured for this alarm. Alarm video is immediately displayed on configured monitors. If it is an automatically displayed alarm (auto pop-up), the alarm video is also automatically displayed on the Operator Client workstation’s alarm monitors.

If the alarm is configured as an auto-clear alarm, the alarm is removed from the Alarm List after the auto-clear time (configured in the Configuration Client).

On monitors, any quad views from VIP XDs are temporarily replaced by full-screen displays.

1. One of the users accepts the alarm. The alarm video is then displayed on this user’s workstation (if it is not already displayed via auto pop-up). The alarm is removed from all other Alarm Lists and alarm video displays.
2. The user who accepted the alarm invokes a workflow that can include reading an action plan and entering comments. This step is optional – requirements for workflow can be configured by the administrator.
3. Finally, the user clears the alarm. This removes the alarm from his Alarm List and alarm display.

On a monitor group, the monitors return to the cameras that were displayed before the alarm occurred.

Alarm Image window

1. To display alarm video, the Alarm Image window replaces the Live or Playback Image window on the monitor that has been configured for alarm display.
2. Each alarm gets a row of Image panes. Up to 5 Image panes can be associated with each alarm. These Image panes can display live video, playback video, or maps.

On a monitor group, each alarm can call up cameras on a row of monitors. The number of cameras in the row is limited by the number of columns in the monitor group. Monitors in the row that are not used for alarm video can be configured to either continue with their current display or to display a blank screen.

1. Higher priority alarms are displayed above lower priority alarms on both monitor rows and the Operator Client workstation display alarm rows.
2. If the Alarm image window is completely full of Alarm image rows and an additional alarm must be displayed, the lowest priority alarms “stack up” in the bottom row of the Alarm image window. You can step through the stacked alarms with the controls at the left side of the alarm row.

You can step through the alarm stacks on monitor groups with control buttons in the Monitors window of the Operator Client workstation display. Monitors in alarm are indicated by red icons with blinking “LEDs”.

The alarm title, time, and date can be optionally be displayed on all monitors, or only the first monitor in the alarm row.

1. For equal priority alarms, the administrator can configure the order behavior:

• Last-in-First-out (LIFO) mode: in this configuration, new alarms are inserted above older alarms of the same priority.
• First-in-First-out (FIFO) mode; in this configuration, new alarms are inserted below older alarms of the same priority.

1. An alarm’s Image row can appear in the Alarm Image window in one of two ways:

• When it is generated (auto pop-up). This occurs when the alarm priority is higher than display priority.
• When the alarm is accepted. This occurs when the alarm priority is lower than display priority.

Auto pop-up alarms

Alarms can be configured to automatically display (pop up) in the Alarm Image window, based on the alarm priority. Each user group’s live and playback displays are also assigned priorities. When alarms are received with priority higher than that of the user’s display, the alarm automatically displays its alarm row in the Alarm Image window. If the Alarm Image window is not currently displayed, it automatically replaces the Live or Playback Image window on the alarm-enabled monitor.

Although auto pop-up alarms are displayed in the Alarm Image window, they are not automatically accepted. They can be displayed on multiple users’ displays simultaneously. When a user accepts an auto pop-up alarm, it is removed from all other users Alarm Lists and alarm displays.

Alarm handling in case of shutdown

On a server shutdown all active alarms are preserved. The alarms are restored and reappear in the Alarm List window, when the system restarts.

Alarms in the state Accepted or Workflow are automatically set back to the state Active when the system restarts. Comments entered for alarms in the state Workflow are preserved.

Notice!

The alarm data is automatically saved every minute, so the maximum data loss is the data accumulated in one minute.

180° panoramic camera – floor- or ceiling mounted

4.6.2

The following figure illustrates the dewarping of a 180° camera which is floor- or ceiling mounted.

4.6.3 360° panoramic camera – wall mounted

The following figure illustrates the dewarping of a 360° camera which is wall mounted.

180° panoramic camera – wall mounted

4.6.4

The following figure illustrates the dewarping of a 180° camera which is wall mounted.

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Cropped view on a panoramic camera

4.6.5

The following example figure illustrates the cropping of a 360° camera which is floor- or ceiling mounted.

The rectilinear section used for cropping is fixed. You can change the section in the cropped Image pane using the available PTZ controls.

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4.7 SSH Tunneling

BVMS provides remote connectivity utilizing Secure Shell (SSH) tunneling.

SSH tunneling constructs an encrypted tunnel established by an SSH protocol/socket connection. This encrypted tunnel can provide transport to both encrypted and un-encrypted traffic. The Bosch SSH implementation also utilizes Omni-Path protocol, which is a high performance low latency communications protocol developed by Intel.

Technical aspects and restrictions

• SSH tunneling utilizes port 5322. This port cannot be modified.
• The SSH Service must be installed on the same server as the BVMS Management Server.
• (Enterprise) user accounts must have a configured password. (Enterprise) user accounts without a password cannot log on utilizing a SSH connection.
• Local storage cameras do not support SSH connection.
• Configuration Client cannot connect remotely via SSH. Configuration Client connection must be done via port mapping.
• Operator Client checks connection with SSH service every 15 seconds. If the connection is interrupted, Operator Client retests the connection every minute.

Port mapping

4 Configure one port forwarding for the BVMS Management Server to utilize port 5322 for both internal and external connections.

This is the only port mapping entry that you need to make for the entire system.

BVMS port mapping is not required.

Encrypted communication

After the connection is established via a SSH tunnel, all communications between the BVMS Management Server and a remote client are encrypted.

5 Use latest software

Before operating the device for the first time, make sure that you install the latest applicable release of your software version. For consistent functionality, compatibility, performance, and security, regularly update the software throughout the operational life of the device. Follow the instructions in the product documentation regarding software updates.

We only create new updates for software versions in general or limited availability state. For more information, refer to:

Bosch Building Technologies Software Service and Support.

The following links provide more information:

• General information: https://www.boschsecurity.com/xc/en/support/product-security/
• Security advisories, that is a list of identified vulnerabilities and proposed solutions:

https://www.boschsecurity.com/xc/en/support/product-security/security-advisories.html Bosch assumes no liability whatsoever for any damage caused by operating its products with outdated software components.

6

6.1

Getting started

This chapter provides information on how to get started with BVMS.

Starting Operator Client

Note:

• Before using the system, activate the licenses that you have ordered. The Configuration Manual or the Configuration Client Online Help describe how to activate the licenses.
• To be sure that your BVMS uses the language that you need, please configure this language in your Configuration Client. See the Online Help for details.

If a newer version of BVMS is running on the Management Server, this version is installed automatically by no-touch deployment when you log on.

To start the Operator Client:

1. From the Start menu, select Programs > BVMS > Operator Client.

The dialog box for logging on is displayed.

1. Type your user name in the User Name: field.
2. Type your password in the Password: field.

Note: When you start the application for the first time, type Admin as user name, no password required.

To access multiple Management Server computers simultaneously, type the user name of a member of an Enterprise User Group.

1. In the Connection: list, select the IP address or the DNS name of the Management Server or Enterprise Management Server.

Note: If you use a SSH connection, select <New…> and enter the address in the following format: ssh://IP or servername:5322.

To use a SSH connection user accounts must have a configured password (see SSH Tunneling, page 31).

1. Click OK.

If dual authorization has been configured for your user group, the next logon dialog is displayed.

A user of the configured second user group enters the required information.

The application starts.

If dual authorization is optional, just click OK again on the second logon dialog box. But you then only have the user rights of your user group and not the potentially extended user rights of your dual authorization group.

To start the Operator Client using Single Sign-on:

Notice!

To start the Operator Client using Single Sign-on, the user has to be associated to a LDAP user group that is configured in the Configuration Client.

SSH connection and dual authorization are not supported if a user connects to the Operator Client using Single Sign-on.

To quit Operator Client:

1. On the System menu, click Exit.

The application quits.

If you logged on to Operator Client as a user who is not authorized to quit the application, the Enter Logoff Password dialog box is displayed.

1. Ask a user with corresponding user rights to enter his user name and password to confirm the process.

Notice!

Username and password are stored as clear text in the target of the shortcut. This can be considered a security risk.

6.3 Accepting a new configuration

When the system administrator activates a new configuration from within Configuration Client, each Operator Client is either immediately restarted automatically or the user of a workstation is informed about the new configuration and can accept it later. The system administrator configures which of these 2 cases occurs.

If the system administrator activated a new configuration without forcing each Operator Client workstation to accept the new configuration, a dialog box is displayed on all Operator Client workstations. The users can refuse or accept the new configuration. The dialog box is closed after a few seconds without user interaction. In this case the new configuration is refused. If a device (for example a camera) is removed from the system in the new configuration, some functions of this device are not available if you have refused the new configuration.

If you change the password for a user or delete a user while this user is logged on, this user can still continue working with Operator Client after password change or deletion. If after password change or deletion the connection to Management Server is interrupted (for example after activating the configuration), the user cannot automatically reconnect to the Management Server again without logoff/logon at Operator Client.

To accept a new configuration:

4 Log off and then log on again.

The new configuration is used now.

Management Server or unmanaged site and all connected devices including encoders, decoders, VRM Server computers, and DVR devices must be in the same time zone. Operator Client computers (including Client SDK and Cameo SDK) and Configuration Client computers can be in other time zones than the Management Server or unmanaged site.

If your Operator Client is located in another time zone than one or more connected Management Server or unmanaged site, you can select one of the following time displays: – Your local time – UTC

– Time zone of the Management Server or unmanaged site you are connected to The Image panes displaying a camera (live and playback) always show the time of the corresponding Management Server or unmanaged site.

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In the Logical Tree, is displayed on the device icon of each server or unmanaged site that do not share the time zone that is currently selected in the Operator Client:

You can select the time zone of a server or unmanaged site for displaying this time zone in Operator Client.

To select the time zone:

1. In the Logical Tree, right-click a server icon to select the time zone of this server.
2. In the time zone selector list, select the desired entry.

• Operator Client Time: Operator Client

– UTC

UTC-x: time zone of each available Management Server

The time based on the selected time zone is displayed in the menu bar:

Refer to

• Logical Tree window, page 136

7.2 Displaying a camera in an Image pane

Main window

To assign a camera image to an Image pane:

4 Drag a camera from the Logical tree window to an Image pane.
The selected camera image is displayed in the Image pane.

Or:

1. . Select an Image pane.
2. . In the Logical tree window, double-click a camera.

The selected camera image is displayed in the Image pane.

1. . Repeat the above steps for every camera you want to display.

You can also drag maps and documents to Image panes.

Or:

1. In the Logical Tree, right-click a camera and click in next free image pane. The camera is displayed.

To move a camera within the Image window:

1. Drag the camera into another Image pane.

To zoom digitally:

1. Rotate the wheel button forward or backward to zoom in or zoom out.

Refer to

• Logical Tree window, page 136
• Image window, page 138
• Image pane, page 139

7.3 Displaying a panoramic camera

Main window

You can display panoramic cameras. The original full image circle of a panorama camera is automatically dewarped when displayed in an Image pane.

You can display panoramic cameras and use PTZ in Live Mode and Playback Mode

You can select a point of interest of the panorama image for display in another Image pane. This Image pane displays the cropped image. Cropping and using PTZ in a cropped image is possible in Live and Playback Mode.

The Image window allows a flexible resizing of the Image pane that displays a panoramic camera or any other camera.

7.6

7.7

7.8

Optical îü Thermal

To switch the viewing mode of the camera:

4 In the title bar of the Image pane displaying the camera, select the desired viewing mode.

To display the thermal and optical mode of the camera simultaneously:

1.

2.

Select the Image pane displaying the camera.

Press the CTRL-key and drag and drop the camera image to another Image pane.

The second viewing mode of the camera is displayed in the new Image pane.

Displaying cameras from multiple Management Servers

Main window > Enterprise Logical Tree

Log on as a user of an Enterprise User Group.

In the Enterprise Logical Tree, expand the item of the desired Management Server. You can use the devices that are configured for this Management Server.

Finding an item in the Logical Tree

Main window

To find an item in the Logical Tree:

1.

2.

3.

4.

Right-click the root node or a child node of the Logical Tree and click Tree search Or:

In the Logical Tree window press Ctrl + F.

The search box is displayed

Type a search string representing the display name of an item.

The search is triggered immediately during typing and the first item that matches the search string is marked. If you want to display it in an Image pane, double-click it. If the search string is not found, the background color of the search box changes.

Click or ^v to mark the previous or the next matching item.

Click X to close the search box.

Refer to

– Search box, page 139

Changing the number of Image pane rows

Main window

You can change the number of Image pane rows displayed in the Image window.

To show fewer image pane rows:

4 On the Tools menu, click Show fewer Image pane rows or

Move the Change image pane rows slider or

to the left

Click

or

Press F7.

To show more Image pane rows:

4 On the Tools menu, click Show more Image pane rows or

Move the Change image pane rows slider to the right

or

Click ® or

Press F8.

Notice!

The maximum number of Image pane rows displayed in the Image window is configured in the BVMS Configuration Client.

If you have reached this number, the Show more Image pane rows menu command and the

o

button are disabled.

If the maximum number of Image pane rows has been set to 1, the Change image pane rows

slider is not displayed.

Notice!

This limitation does not affect the BVMS Export Player.

7.9 Arranging and resizing Image panes

Main window

To arrange Image panes:

1. Drag an item from the Logical tree window to an Image pane. Repeat this until all required cameras are displayed.

If an object is already displayed in a target Image pane, this object is replaced.

1. Drag a camera from one Image pane to another, if required.

To resize an Image pane:

1. Point to a border or corner of an Image pane. The pointer appears as a double-headed arrow.

You can resize diagonally, vertically or horizontally.

The resulting size of the Image pane is limited to the grid of the select Image pane pattern.

The Image pane ratio is not restricted to the 4:3 or 16:9 aspect ratio.

1. Drag to resize the Image pane.

Refer to

– Image window, page 138

7.10 Displaying the Alarm Image window

Main window

You can switch from the Image window to the Alarm Image window if at least one alarm is in the Alarm List.

Notice!

A site map displayed in an alarm image pane is optimized for display and contains only the initial view of the original map file.

When Operator Client restarts, the current setting of the digital zoom and the image section are retained.

To use digital zoom:

Note:

You can also use the controls for digital zoom in the PTZ Control window. When you rotate the wheel button for PTZ cameras, you use optical zoom.

Refer to

• 1. Saving a single image pane

Main window To save a single image pane:

Refer to

• 1. Printing a single image pane

Main window To print a single image pane:

To enable:

4 Right-click an Image pane or alarm image pane with a camera assigned and click Enable Content Analysis.

The VCA overlays are displayed.

To disable:

4 Right-click an Image pane or alarm image pane with a camera assigned and click Disable Content Analysis.

The VCA overlays disappear.

This setting is retained after the next restart or re-logon of Operator Client, after closing the camera and displaying it again in an Image pane, or after an alarm with the assigned camera is triggered again.

7.23 Showing video content analysis (VCA) rules

Main window

To show VCA rules:

4 Right-click an Image pane with a camera assigned and click Show Content Analysis rules. The VCA rules are displayed.

To hide VCA rules:

4 Right-click an Image pane with a camera assigned and click Hide Content Analysis rules. The VCA rules disappear.

This setting is not persistent after the next restart or re-logon of Operator Client or after closing the camera and displaying it again in an Image pane.

7.24 Starting instant playback

s-

Main window >

You can view the recordings of a camera in an Image pane in the Live Mode.

If configured you can change the recording source.

The current setting of the digital zoom and the image section are used for instant playback. The start time (number of seconds in the past or rewind time) for instant playback is configured in the Options dialog box (Extras menu, Options… command).

To start instant playback:

1. Select the required Image pane.

I

L'”‘.

.

The recording is played.

3. Switch to the desired recording source if available.

Note: After switching the recording source the rewind time can deviate from the configured value.

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tf’Si

Si.

Ensure that the microphone is active on your sound card and its volume is not 0. You perform this task in the Control Panel of your workstation computer. Additionally ensure that in the recording control of your sound card only the microphone is selected, not the stereo mix. For Windows 7: Disable all input devices except the one you want to use for Intercom functionality.

The following screenshot shows an example:

If you change the setting from stereo mix to microphone after the first start of Operator Client, the setting is overridden after the next start of Operator Client. We recommend to use a headset instead of a microphone-loudspeaker combination to avoid acoustic feedback.

The Intercom functionality only works with an encoder that has both audio-in and audio-out. Ensure that the volume settings for the encoder microphone and loudspeakers are not 0. You perform this task in Configuration Client.

To use Intercom functionality on your workstation your user group must be granted to use it. You perform this task in Configuration Client.

In the Options dialog box, you can configure half duplex or full duplex mode.

To use Intercom functionality:

1. Select an Image pane with an audio encoder.
2. Click and hold the mouse button. If audio was off for this Image pane, it is switched on automatically.

_Th . _{h t} 1“

The icon changes to .

Now you can talk. If configured, the other side can talk also, regardless whether the icon is clicked or not.

1. Release the mouse button. The transfer is interrupted.

Audio remains on for this Image pane.

Notice!

An incoming auto pop-up alarm can interrupt the transfer.

To update the reference image:

1. Right-click an Image pane and click Reference Image

The Reference Image dialog box is displayed.

1. Click Update.

The image of the time when you click Update is displayed.

Reference Image dialog box

Camera view:

Displays the live view of the selected camera.

Reference Image

Displays the reference image after clicking Update.

Update

Click to set the reference image. The image of the time when you click Update is used.

7.30 Displaying a monitor group

S” Main window > >

To assign a monitor group to an image pane:

1. Drag a monitor group from the Logical tree window to an image pane. The selected monitor group is displayed in the image pane.

Or select an image pane.

1. In the Logical tree window, double-click a monitor group. The selected monitor group is displayed in the image pane.

To assign a camera to a monitor:

1. Drag a camera from the Logical tree window to a monitor.

The selected camera is displayed in the monitor.

Every assigned camera of a monitor group displays a snapshot. This snapshot helps you to identify, for example, if the correct camera is used or if the camera is reachable. The snapshot image is updated every minute.

To switch the layout of a monitor group:

4 Click

To reset the default layout settings of a monitor group:

1. Right-click the appropriate monitor group in the Logical tree.
2. Select Reset to default layout settings.

Note: The default layout settings of a MG are the settings, that are configured in the Configuration Client for this MG.

7.31 Selecting live stream for display

s-

Main window >

You can select the stream of a camera for display in an Image pane. This is for example useful when the default stream is not available. In this case you can switch to another stream.

In the Logical Tree you select the preferred stream to be used when the camera is displayed later.

In the Image pane of an already displayed camera you can switch the stream immediately.

The stream selection in an Image pane displaying a camera is retained after restarting Operator Client without explicitly closing this Image pane before. If the default stream has been selected in an Image pane and the default stream is changed using Configuration Client, the stream used for Live display is automatically changed after restart.

You can save the stream selection of an Image pane in a view in the Favorites Tree.

When using Operator Client with a version earlier than BVMS 5.5.5 to open a view previously saved with Operator Client 5.5.5, the default stream is used.

When using Operator Client with version 5.5.5 to display a view that was saved with Operator Client with a version earlier than 5.5.5, the default stream is used.

To pre-select a preferred stream:

4 In the Logical Tree, right-click a camera, point to Preferred stream, and then click one of the available menu commands.

When you drag this camera to an Image pane next time, the preferred stream is used for display.

To select a stream:

4 Right-click the camera image in an Image pane, point to Select stream, and then click one of the available menu commands

The selected stream is used for display.

When you select Image pane size optimized, the resolution of the displayed camera is automatically adjusted to the size of the Image pane depending on the resolution of the used monitor.

The Image pane size optimized command is not available for the following cameras:

• Cameras with SD resolution
• Cameras with identical resolution on stream 1 and stream 2

Refer to

• Using favorites and bookmarks, page 62

7.32 Displaying video via low bandwidth

Main window

You can play back the recordings of a camera or view live images of a camera with Operator Client even if you have a low bandwidth network connection between BVMS and your Operator Client computer.

Transcoders do not support intelligent tracking, ROI, Intelligent Video Analytics overlays, and text data.

For using low bandwidth networks, 2 options are available:

• Hardware transcoding
• Software transcoding (only available for Live Mode)

Hardware transcoding

For hardware transcoding the VRM must be equipped with at least one transcoding device. This transcoding device is not configured in BVMS. See the VRM documentation on how to configure a transcoding device. Transcoding devices can have multiple transcoding instances. DIVAR IP 3000 and DIVAR IP 7000 are delivered each with one preconfigured transcoding instance.

Each live stream or recording needs an own transcoding instance.

Hardware transcoding is possible only for Video IP devices from Bosch connected to a VRM. Both camera and transcoding device must be managed by the same VRM.

Software transcoding

For software transcoding you need a Mobile Video Service configured on your Management Server or your Enterprise Management Server.

In an Enterprise System only the MVS services are used that are configured in the Enterprise Management Server configuration.

To select the preferred transcoding device, use the Options dialog box.

To enable transcoding:

1. In the Logical Tree, right-click the desired camera, point to Preferred stream, and then click to enable Transcoding.
2. Display the camera in an Image pane.

■=> This camera shows transcoded video.

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icon for hardware transcoding or the

icon for software transcoding is displayed.

If the affected camera is already displayed in an Image pane, it continues displaying untranscoded video until you close this Image pane.

If a transcoding request cannot be fulfilled, the related Image pane turns black.

To disable transcoding in Live Mode:

1. In the Logical Tree, right-click the desired camera, point to Preferred stream, and then select another stream.
2. Display the camera in an Image pane.

■=> This camera shows untranscoded video.

The transcoding icon is not displayed.

If the affected camera is already displayed in an Image pane, it continues displaying transcoded video until you close this Image pane.

To disable transcoding in Playback Mode:

1. In the Logical Tree, right-click the desired camera, point to Preferred stream, and then click to disable Transcoding.
2. Display the camera in an Image pane.

• => This camera shows untranscoded video.

The transcoding icon is not displayed.

If the affected camera is already displayed in an Image pane, it continues displaying transcoded video until you close this Image pane.

Notice!

7.33

You can also enable or disable transcoding in an Image pane directly:

Right-click the item, point to Select stream, and then click the desired menu command.

This setting only affects the selected Image pane.

This command does not affect the setting for the preferred stream in the Logical Tree.

Refer to

• Options dialog box, page 134
• Image pane, page 139

Using TCP for reliable connection

S”

Main window >

For each Video IP device from Bosch in your system you can establish a more reliable connection if required. This can be useful if you have for example connection losses due to high network load. You enable TCP for a selected camera to achieve a more reliable connection.

For all cameras of an entire workstation the system administrator can configure that the default protocol is TCP or UDP. For a single camera you can override the default protocol. Note: From encoder firmware version 7.0, it is possible to display secure UDP for BVIP encoders. You can switch between TCP and UDP for live video of an encoder.

If you are using older firmware versions and the administrator activated the encryption for live video of an encoder in Configuration Client, TCP is selected by default and it is not possible to disable TCP.

To enable TCP:

4 In the Logical Tree, right-click a camera and click Enable TCP.

■=> The connection to the camera is now established via TCP. The context menu entry of this camera changes to Disable TCP.

To enable UDP:

4 In the Logical Tree, right-click a camera and click Disable TCP.

■=> The connection to the camera is now established via UDP. The context menu entry of this camera changes to Enable TCP.

To use the configured default protocol:

4 In the Logical Tree, right-click a camera and click Use default protocol (TCP) or Use default protocol (UDP). It depends on the current configuration which of these two menu commands is available.

7.34 Connecting to an unmanaged site

Main window

You can connect to an unmanaged site. All available devices of all video network devices of this site are then displayed in the Logical Tree. As soon as you log off or exit Operator Client, this connection is terminated.

To connect:

Q

1. Right-click .
2. Click Connect to Site.

Q

As long as the device is connecting, i is displayed.

o

After the connection is successfully established, is displayed.

All available devices of this site are displayed in the Logical Tree.

If not all devices belonging to this site can be connected, is displayed. You can later try to connect the remaining devices that were not connected now.

o

Tip: You can also double-click to connect.

To connect remaining devices:

1. Right-click
2. Click Retry Connection.

To disconnect a single site:

1. Right-click
2. Click Disconnect from Site.

The icon changes:

All Image panes with devices belonging to this site are automatically closed.

To disconnect all sites:

Click

All sites are disconnected. Partially connected sites are not disconnected.

All Image panes with devices belonging to this site are automatically closed.

Using PTZ cameras

Notice!

This document describes some functions that are not available for BVMS Viewer.

For detailed information about the different BVMS editions refer to www.boschsecurity.com and the BVMS Quick Selection Guide: BVMS Quick Selection Guide.

This chapter provides information on how to use the PTZ Control window.

Some of the features described in this chapter can be deactivated for your user group, your Enterprise User Group or your Enterprise Account.

• 1. Controlling PTZ cameras

Main window > tab

You can zoom and control the cameras in the PTZ Control window or in the Image pane.

Notice!

When controlling a MIC 500 PTZ camera, focus near and focus far are permuted. You can switch the behavior directly on the device.

Controlling/zooming cameras in the PTZ Control window:

1. Select the required Image pane.
2. Click the various control elements in the PTZ Control window to control the camera.

To move to a preposition of a PTZ camera on a map:

1. Display a map containing a PTZ camera hot spot in an Image pane.
2. Right-click a PTZ camera located on a map, point to Predefined positions, and then click the desired preposition command.

The camera moves the focus to the selected preposition.

To lock the control of a PTZ camera on a map:

1. Display a map containing a PTZ camera hot spot in an Image pane.
2. Right-click a PTZ camera located on a map and click Lock. The PTZ control of this camera is locked for other users.
3. To unlock: Right-click the locked PTZ camera and click Unlock.

Refer to

– PTZ Control window, page 140

8.2 Using in-window control of a PTZ camera

Main window

After you have assigned a PTZ camera to an Image pane, you can use the camera control functions directly in this Image pane.

To use the pan and tilt function:

1. Move the cursor on the Image pane which displays a PTZ camera.

The cursor changes to

1. Press and hold the mouse button.

The cursor changes to C3\

To pan and tilt the image slowly, move the mouse slightly in the desired direction.

To pan and tilt more quickly, move the mouse further.

To use the optical zoom function:

• To zoom in, rotate the wheel button forward.
• To zoom out, rotate the wheel button backward.

8.3

Refer to

– Image pane, page 139

Using the ROI function

Main window > tab

You can use ROI with a fixed HD camera.

You can zoom and control the cameras in the PTZ Control window or in the Image pane.

Notice!

The system administrator must configure the ROI function in Configuration Client.

To use ROI:

1.

Use the following PTZ controls:

2.

3.

Additionally you can use the digital zoom ( save network bandwidth.

Or

Use the in-window controls.

). But this does not

8.4

Using Intelligent Tracking

Main window >

Intended use

Intended use of Intelligent Tracking is to enable a camera to follow a selected object. You can configure whether the selection of an object is automatically or manually. The camera can be a PTZ camera or a fixed HD camera (only with ROI enabled).

The following 3 modes are available:

• Off: Intelligent Tracking is turned off.
• Auto: Intelligent Tracking turned on, the largest object is automatically selected for tracking, recommended use: rarely moving objects in the image.
• Click: User selects object to be tracked.

After selecting the object to be tracked, a PTZ camera moves to follow the object until this object leaves the visible area of the camera or the operator stops tracking.

A fixed HD camera with the Intelligent Tracking feature enabled defines a surrounding region close to the borders of the selected object and zooms into the image to display only the region. Then the region is moved according to the movement of the object.

To use Intelligent Tracking:

1. Right-click the Image pane of the camera and click Enable Content Analysis.
2. Click Auto or Click to enable Intelligent Tracking.

■=> The camera follows an object that moves into the camera image.

Using maps, the global map and map viewports

Notice!

This document describes some functions that are not available for BVMS Viewer.

For detailed information about the different BVMS editions refer to www.boschsecurity.com and the BVMS Quick Selection Guide: BVMS Quick Selection Guide.

This chapter provides information on how to use site maps, the Map window, the global map and map viewports.

Site maps

You can view a site map in the required ratio and zooming factor. Hence, you see all your devices and their places at a glance.

You can activate that the site map of the camera in the selected Image pane is automatically getting the focus. This site map is displayed in the Map window of the Control monitor.

Global map

You can see all your cameras that are configured on the global map. You can also search for cameras or locations. You can use the Map-based tracking assistant if the feature is enabled on the respective camera.

The Map-based tracking assistant helps you to track moving objects across multiple cameras. The respective cameras have to be configured on the global map. If an interesting moving object appears in live, playback, or in an alarm image pane, the user can start the Map-based tracking assistant that displays all nearby cameras automatically.

Map viewports

A map viewport is an area of the global map with a specific center and zoom level. You can still zoom in and out or move in any direction, but can also come back to the configured default position of the map viewport.

Some of the features described in this chapter can be deactivated for your user group, your Enterprise User Group or your Enterprise Account.

9.1 Displaying a site map

Main window

You can display a site map in the Map window or in an Image pane.

Notice!

A site map displayed in an alarm image pane is optimized for display and contains only the initial view of the original map file.

Depending on your configuration, a site map can display blinking and colored hot spots. Each hot spot indicates that a specific state change of the corresponding device has occurred.

To view a site map in the map window:

o

4 Drag a map from the Logical Tree to the tab, wait until the Map window is displayed, and drop the site map on the Map window.

The site map is displayed.

To view a map in an Image pane:

4 Drag a site map from the Logical tree window to an Image pane.

The site map is displayed in the image pane.

To start the Map-based tracking assistant

1. Select the image pane of the respective camera.
2. Click

The Map-based tracking assistant display pops up.

The selected camera displays as main camera in the central image pane. The neighbor cameras display in the side image panes. The view cones of the neighbor cameras rotate automatically to the direction of the view cone of the main camera.

Note: If a neighbor camera is a PTZ camera, the actual view cone of the PTZ camera rotates automatically to the direction of the view cone of the main camera.

To display the live video preview of a camera:

4 Mouse over the respective camera on the global map.

To reassign a main camera:

Double-click the hot spot of the respective camera.

1.

2.

The selected camera displays as main camera in the central image pane. The neighbor cameras reassign accordingly.

Double-click in the side image pane of the respective neighbor camera.

This former neighbor camera now displays as main camera in the central image page. The

neighbor cameras reassign accordingly.

3.

Double-click any location on the global map where you want to focus on.

The location is indicated with

for some seconds and the closest camera displays as

main camera in the central image pane. The neighbor cameras reassign accordingly.

Note: If no camera view cone covers the selected location, the closest camera within a

range of 80 meters automatically displays as main camera. If no camera view cone covers the selected location, and the closest camera is not within a range of 80 meters, no camera displays as main camera.

Start or stop First person view:

4 Click

When First person view is enabled, the global map rotates to align the view cone of the main camera to north orientation.

If the main camera is a dome camera, the global map rotates to align the actual view cone of the dome camera to north orientation.

Note: First person view is enabled by default when you start the Map-based tracking assistant.

To align the global map to default north orientation:

4 Click

The global map rotates to align to default north orientation. Note: The First person view stops.

Notice!

When the default north orientation is enabled and you select a new main camera, the global map does not rotate to align the orientation of the camera view cone. If you want that behavior, you have to start First person view.

To stop the Map-based tracking assistant

1.

When the Map-based tracking assistant display is enabled, click

to stop the Map-

based tracking assistant.

You return to your previous mode (live mode, playback mode or alarm display).

Refer to

– Map-based tracking assistant display, page 125

Refer to

• Logical Tree window, page 136
• Favorites Tree window, page 137

Creating/editing views

10.2

S’ Tr

Main window > > tab

or

Main window > > tab

After having assigned cameras, maps, and HTML files to Image panes, you can save this assignment and the Image pane pattern in a view in the Favorites Tree.

To create a new view:

1. . Arrange the cameras in the Image window in Live Mode and in Playback Mode.
2. . If desired, use the digital zoom and select an image section.

When displaying a view, the live image of the camera is displayed in Live Mode and the recorded video of the camera is displayed in Playback Mode.

1. . In the Image window toolbar, click .

A new view is added. Enter a name for the new view.

Limitation for unmanaged sites: You can create a view of cameras from maximum 20 unmanaged sites.

To display a view:

1. Double-click the view or right-click the view and click Load Image pane view.

The assignment saved in this view is displayed in the Image window.

Notice!

The maximum number of Image pane rows displayed in the Image window is configured in the BVMS Configuration Client. If this number has been changed since the last log off from Operator Client and the number of Image pane rows in the saved view exceeds the maximum set by system parameter, the saved view cannot be displayed and a warning is displayed.

You can display the view without the excess rows.

Displaying a view for unmanaged sites

When you load a view for cameras from unmanaged sites, the assignment saved in this view is displayed in the Image window and the unmanaged sites are connected automatically.

If the connection takes more than 3 seconds the Connecting dialog box is displayed showing the connection progress.

1. To cancel the connection process, click Cancel.

No further unmanaged sites are connected and no further camera images are loaded. The unmanaged sites which have already been connected remain connected and the camera images which have already been loaded remain open.

If there are connection problems, the unmanaged sites which could not be connected are displayed in the Connecting dialog box.

1. After the connection process has finished, click OK.

If the number of already connected unmanaged sites and unmanaged sites assigned to the Favorite view exceeds the maximum number of 20 connected sites, a warning message is displayed.

1. Click No to cancel.

Or

Click OK to continue.

If you continue, the unmanaged sites which are already connected but are not assigned to the Favorite view are disconnected and only unmanaged sites which are assigned to the Favorite view are connected.

To edit a view:

1. Double-click the view which you want to edit.
2. Make the required changes, for example assign cameras to Image panes.
3. Right-click the required view and click Update Image pane view.

To rename a view:

1. Right-click the required view and click Rename.
2. Enter the name of the view and press ENTER.

To delete a view:

4 Right-click the view and click Remove.

The view is removed from the Favorites Tree.

Refer to

– Favorites Tree window, page 137

Exporting favorites settings

10.3

Main window >

or

Main window >

You can export any single favorites item, folder or the complete favorites tree. You can then share the exported file or files with other users.

To export favorites settings:

1. Right-click any favorites item, folder or the favorites tree root item, and select Export.

The Export favorites dialog box displays.

1. Type a password that supplies the minimum complexity requirements.

Or deselect the Protect file with password check box if protecting the export file is not required.

10.6 Editing a bookmark

tab

Main window >

or

H ►

Main window >

> tab

To edit a bookmark:

1. Right-click a bookmark and click Edit bookmark.

The Edit bookmark dialog box is displayed.

1. Make changes if required.
2. Click OK.

■=> The bookmark is saved in the Bookmark Tree.

10.7

Loading a bookmark

Main window >

tab

or

Main window >

tab

To display a bookmark:

4 Drag a bookmark to the Image window. The entire Image window layout saved in the bookmark is displayed in the Timeline. The Hairline is positioned at the start time of the bookmark.

■=> The previous Image window is overwritten.

Notice!

The maximum number of Image pane rows displayed in the Image window is configured in the BVMS Configuration Client. If this number has been changed since the last log off from Operator Client and the number of Image pane rows in the saved bookmark exceeds the maximum set by system parameter, the saved view cannot be displayed and a warning is displayed.

You can display the view without the excess rows.

10.8

Refer to

– Bookmarks window, page 137

Exporting video of bookmarks

s-

Main window > or

Main window >

To export video of bookmarks:

1. Click the tab.
2. Right-click a bookmark.

Name

If required, type a name for the exported file or keep the default name.

Native

Click to select the BVMS Export Player format.

Select the Include Export Player dialog box, if you want to export the video together with the BVMS Export Player.

Include Export Player

When you export a video in native format, you can add the BVMS Export Player as a viewer.

Click to select, if you want to include the BVMS Export Player.

MOV (Fast and compatible with Media Player)

Click to select the MOV format (compatible for example with QuickTime from Apple).

MP4 (Most commonly used to store video and audio)

Click to select the MP4 format (compatible for example with VLC media player or Windows Media Player).

Include audio

Click to select, if you want to include audio.

Encrypt Export

Click to select encryption for this export.

Password

Type in a password for your encrypted export. Confirm this password in the Confirm password field.

Disk

Click to select a folder on a hard disk partition for exporting.

CD/DVD/Blu-Ray

In the list, select a writer device for exporting.

Enable Finalize Disk, if you do not want to burn further data on the data medium.

Bookmarks

In the list, select the bookmarks that you want to export.

Finalize Disk

Click to select that the data medium is finalized after the successful burning process. After finalizing no further data can be burned on the data medium.

Comment:

Enter a comment for the export.

Export as single ZIP file

Select to store the exported files in a single ZIP file. You use the ZIP file format to store all exported files in a single file, compression of the data is not available.

On a FAT32 partition, the maximum file size of the ZIP file is 4 GB.

Add timestamp as subtitle

Select to add the timestamp as subtitle.

Privacy overlay

Select to add Privacy overlay to exported video for cameras that do not already have Privacy overlay enabled.

Note: Native and remote export are not supported for cameras with Privacy overlay.

Refer to

– Exporting video of bookmarks, page 66

Providing a password for export, page 81

You can export any bookmark item, folder or the complete bookmark tree and share the exported file or various files with other users.

To export bookmark settings:

1. Right-click any bookmark item, folder or the bookmark tree root item, and select Export bookmark settings.

The Export bookmark settings dialog box displays.

1. Type a password that supplies the minimum complexity requirements.

Or deselect the Protect file with password check box if protecting the export file is not required.

1. If required, select a folder and change the file name.
2. Click Save.

10.10

Importing bookmark settings

Main window >

or

Main window >

tab

tab

To import a bookmark tree:

1. Right-click any position in the bookmark tree where you want to import bookmark settings, and select Import bookmark settings.

The Import bookmark settings dialog box displays.

1. Select the respective file and click Open.
2. If the file is protected, type the password and click OK.

– UTC

UTC-x: time zone of each available Management Server

The time based on the selected time zone is displayed in the menu bar:

Refer to

– Logical Tree window, page 136

11.2

Finding recorded video

Main window >

> Click

> Timeline search entry > Timeline search

dialog box

or

Main window >

> Video by event search entry > Select Search

Parameters dialog box

or

Main window >

> Click

> Please select a Server entry > Search for

Text Data dialog box

To find video data: 1. Click somewhere in the timeline.

Drag to move the timeline window to the right or to the left to select a time period.

2.

3.

4.

5.

Click

to select the respective search type entry.

Enter or select the required search criteria.

Click Search.

The

window with the matching entries is displayed.

6. For playing the corresponding video, double-click the entry. The corresponding video is

displayed.

If you searched for text data, the text data pane is automatically opened in the Image pane.

Refer to

• Select Search Parameters dialog box, page 88
• Logbook Results: dialog box, page 91
• Timeline window, page 141
• Using the timeline, page 73
• Displaying text data, page 91
• Searching for text data, page 92

Changing the playback speed

11.5

*** 1/8 1/41/2 1 2 4 8 Jï tab >

Main window >

To change the playback speed for playing a video forward or reverse:

4 Move the slider to the left to decrease the playback speed, and to the right to increase the playback speed.

Note: If you set the playback speed to 4x or higher, not all frames will be displayed.

Refer to

– Timeline window, page 141

Restricting or unrestricting video

11.6

M ►

Main window >

You can restrict (or unrestrict) the recordings of connected cameras.

When restricted, an unauthorized user cannot display the recordings of these cameras.

For restricting and unrestricting you need the corresponding permission.

Notice!

Unrestricting / unprotecting a selected time period can possibly unrestrict / unprotect the entire contiguous restricted / protected time period of this camera, even outside the selected time period.

To open the Restrict / unrestrict time period dialog box from the logical tree:

1. In the logical tree, right-click the respective camera.
2. Click Recordings.
3. Click Restrict / unrestrict.

The Restrict / unrestrict time period dialog box is displayed.

1. If needed, select the recording type (primary or secondary recording).

To open the Restrict / unrestrict time period dialog box using the hairline:

1. From the tab, select the time period of one or more cameras on the timeline.
2. To edit the values, click on the time label of the hairline.
3. Right-click this time period and click Restrict / unrestrict.

The Restrict / unrestrict time period dialog box is displayed.

Restrict / unrestrict time period dialog:

1. If needed, adjust the start and end time.
2. Select the cameras or deselect the cameras you do not need.
3. Click Restrict / unrestrict to restrict or unrestrict video.
4. To interrupt the process click Cancel or the X button.
5. When the process is finished, the action is displayed in the operation state column.
6. Click the X button.

The action is displayed in the timeline.

In the timeline, restricted video is indicated with dark grey diagonal stripes:

Notice!

You cannot protect the data of a local storage device.

Notice!

Unrestricting / unprotecting a selected time period can possibly unrestrict / unprotect the entire contiguous restricted / protected time period of this camera, even outside the selected time period.

Notice!

If you protect the alarm recording of a camera, the protected video data will never be deleted by the VRM automatically. Be aware that too many protected blocks can fill up the storage and the camera may stop recording. You have to manually unprotect the video data in the Operator Client.

To open the Protect / unprotect time period dialog box from the logical tree:

1. In the logical tree, right-click the respective camera.
2. Click Recording.
3. Click Protect / unprotect.

The Protect / unprotect time period dialog box is displayed.

1. If needed, select the recording type (primary or secondary recording).

To open the Protect / unprotect time period dialog box using the hairline:

1. From the tab, select the time period on the timeline.
2. To edit the values, click on the time label of the hairline.
3. Right-click this time period and click Protect / unprotect.

Protect / unprotect time period dialog box is displayed.

Protect / unprotect time period dialog:

1. If needed, adjust the start and end time.
2. Select the cameras or deselect the cameras you do not need.
3. Click Protect to protect video or Unprotect to unprotect video.
4. To interrupt the process click Cancel or the X button.
5. When the process is finished, the action is displayed in the operation state column.
6. Click the X button.

The action is displayed in the timeline.

In the timeline, protected video is indicated with dark grey diagonal stripes: ^$53

Refer to

– Timeline window, page 141

Notice!

You cannot restore deleted video data.

Notice!

You cannot delete the data of a local storage device.

To open the Delete time period dialog box from the logical tree:

1. In the logical tree, right-click the respective camera.
2. Click Recordings
3. Click Delete.
4. Confirm the warning message.

The Delete time period dialog box is displayed.

1. If needed, select the recording type (primary or secondary recording).

To open the Delete time period dialog box using the hairline:

1. From the tab, select the time period on the timeline.
2. To edit the values, click on the time label of the hairline.
3. Right-click this time period and click Delete.
4. Confirm the warning message.

The Delete time period dialog box is displayed.

Delete time period dialog:

1. If needed, adjust the start and end time.
2. Select the cameras or deselect the cameras you do not need.
3. Click Delete.
4. To interrupt the process click Cancel or the X button.
5. When the process is finished, the action is displayed in the operation state column.
6. Click the X button.

The action is displayed in the timeline.

Refer to – Timeline window, page 141

11.9 Verifying the authenticity of video data

©
Main window > > tab

or

You can verify the authenticity of the recordings of all cameras displayed in the image window.

Camera

Displays the camera that was verified.

Date / Time

Displays the authentic time period.

More Information

Displays detailed information on the certificate.

CSV Export

Displays a dialog box to enter path and filename for the authenticity verification report.

Refer to

• Exporting video of bookmarks, page 66
• Exporting video data, page 78

Exporting video data

11.10

Main window >

Notice!

You cannot export the data of a local storage device.

You can export video and audio data in native (BVMS Export Player), MP4 or in MOV format.

For each exported camera, a subfolder is created in the target folder. The data can be exported to: – a local drive

• a CD/DVD or Blu-Ray disk
• a network drive
• a USB drive

Note: Use a fast USB drive to avoid failures.

In an Enterprise System: you can select a remote Management Server to perform the export there. You can only export the recordings of the cameras that are managed by the selected Management Server.

Only one export at a time can run on a workstation.

Note: You need a permission for each camera you want to export.

Notice!

Remote exports are only possible to a USB drive, CD, DVD or Blu-Ray disk.

Export in native format

The table describes the differences between an unencrypted and an encrypted export of video data in native format.

Export on multiple disks

Encrypted exports and exports into a single ZIP file are not possible on multiple CDs/DVDs/ Blu-Ray disks. If the export fits on a single CD/DVD/Blu-Ray disk, encrypted export on a CD/ DVD/Blu-Ray disk is possible.

Recordings that were selected for export and exported to CD/DVD/Blu-Ray disks, are first written to the local hard drive and then written to one or more writeable disks.

Unencrypted export on multiple disks is only supported for native format. Exporting with MP4 or MOV format only works when it fits on one disk.

The first inserted disk determines the media type of all following disks.

If recordings were exported to multiple CD/DVD/Blu-Ray disks, and you must view all exported cameras in all exported time periods, copy the content of all disks to your hard drive. You can ignore all occurring overwrite warnings.

You can view the recordings exported to a single disk out of a group of disks that were created during an export.

If exporting video data on a CD/DVD/Blu-Ray disk was not successful or the user cancels the export, the already exported video data of this export process is retained.

When the verification of authenticity is enabled in Configuration Client, each export is automatically checked.

Export of a panoramic camera

When you export the recordings of a panoramic camera you always export the full image circle. If you export multiple cropped Image panes of the same panoramic camera, the full image circle of this camera is exported only once. This also applies for the export of non- panoramic cameras.

Refer to

• Export video of bookmark dialog box, page 67
• Export video of multiple bookmarks dialog box, page 68
• Export Video dialog box, page 82
• Timeline window, page 141
• Video Search Results window, page 73
• Authenticity verification result dialog box, page 77

11.10.1 Exporting a timeperiod

Main window >

To export a time period:

1. Click the tab.
2. Using the hairline, select the time period on the timeline.
3. To edit the values, click on the time label of the hairline.

|T.

1. Click .

The Export dialog box is displayed.

1. Make the appropriate settings.

If you want to encrypt the exported files, type in a password and confirm this password.

1. Click Export.

The size of the recordings to be exported is estimated. Overlappings of recordings are substracted. If there is not enough free space, an error message is displayed.

The authenticity of the export is automatically verified.

The files are exported to the selected data medium.

1. If available, click Verification Details to display the Authenticity Verification Result dialog box.

Note:

• If an operator has no permission to see restricted video and exports a restricted time period:
• The file exports with empty time ranges.
• Multiple files are produced.

11.10.2 Exporting a single search entry

Main window >

To export a single search entry:

1. Perform a search for video data.

2.

3.

Click the

tab.

Click an entry in the search result list.

4.

Click the tab.

5.

6.

7.

8.

Click

The Export dialog box is displayed.

Make the appropriate settings.

If you want to encrypt the exported files, type in a password and confirm this password.

Click Export.

The authenticity of the export is automatically verified.

The entry is exported to the selected data medium.

If available, click Verification Details to display the Authenticity Verification Result dialog box.

Exporting intoasingle file

11.10.3

Main window >

You can export video recordings into a single ZIP file.

To export into a single file:

Click the tab.

1.

2.

3.

4.

5.

Using the hairline, select the time period on the timeline.

To edit the values, click on the time label of the hairline.

Click to select Export as single ZIP file.

Make the appropriate settings.

If you want to encrypt the exported files, type in a password and confirm this password.

6.

Click Export.

The size of the recordings to be exported is estimated. If free space is not enough, an error message is displayed.

The authenticity of the export is automatically verified.

The recordings are exported and the export is added to a single ZIP file.

7.

If available, click Verification Details to display the Authenticity Verification Result dialog box.

Notice!

You cannot load a ZIP export file in Operator Client.

Refer to

– Export Video dialog box, page 82

11.10.4

Providing a password for export

Main window >

> Timeline menu > Export video… command > Export dialog box

or

Main window >

> Right-click a bookmark > Export video of bookmark command >

Export video of bookmark dialog box or

Main window > tab > Right-click a bookmark > Export video of multiple bookmarks command > Export video of multiple bookmarks dialog box

You can provide a password for each native export that you perform using Operator Client.

To provide a password:

1. Click to select Native format.
2. Click to select Encrypt Export.
3. Type in a password and confirm it.
4. Make the appropriate settings.
5. Click Export.

The encrypted export is performed.

When loading this export, the operator must type in the password.

Refer to

• Export video of bookmark dialog box, page 67
• Export video of multiple bookmarks dialog box, page 68
• Export Video dialog box, page 82

Export Video dialog box

11.10.5

Notice!

This document describes some functions that are not available for BVMS Viewer.

For detailed information about the different BVMS editions refer to www.boschsecurity.com and the BVMS Quick Selection Guide: BVMS Quick Selection Guide.

Main window >

or

> Timeline menu > Export video… command > Export dialog box

Main window >

>

– Timeline window > Export context menu or

Export

video button

Name

If required, type a name for the exported file or keep the default name.

Start:

Displays the selected start time for exporting.

End:

Displays the selected end time for exporting.

Native

Click to select the BVMS Export Player format.

Select the Include Export Player dialog box, if you want to export the video together with the BVMS Export Player.

Include Export Player

When you export a video in native format, you can add the BVMS Export Player as a viewer. Click to select, if you want to include the BVMS Export Player.

Encrypt Export

Click to select encryption for this export.

Password

Type in a password for your encrypted export. Confirm this password in the Confirm password field.

MOV (Fast and compatible with Media Player)

Click to select the MOV format (compatible for example with QuickTime from Apple).

MP4 (Most commonly used to store video and audio)

Click to select the MP4 format (compatible for example with VLC media player or Windows Media Player).

Include audio

Click to select, if you want to include audio.

Add timestamp as subtitle

Select to add the timestamp as subtitle.

Privacy overlay

Select to add Privacy overlay to exported video for cameras that do not already have Privacy overlay enabled.

Note: Native and remote export are not supported for cameras with Privacy overlay.

Export as single ZIP file

Select to store the exported files in a single ZIP file. You use the ZIP file format to store all exported files in a single file, compression of the data is not available.

On a FAT32 partition, the maximum file size of the ZIP file is 4 GB.

Remote Export

Click to enable remote export. You can select a Management Server of your Enterprise System. On this Management Server the export is performed.

Ensure that the desired storage media is available.

Disk

Click Browse to select a hard disk partition for exporting.

Split size

Allows you to configure the split size of the exported video in order to adapt the splitted chunks to fit your storage media. This configuration is only available for non-native formats. Note: The value is an approximate value. The exported video is splitted in, for example, full frames or blocks. Because of that the size of the exported chunks does not correspond exactly to the same value that you configure.

CD/DVD/Blu-Ray

In the list, select a CD/DVD/Blu-Ray writer for exporting.

Not active when the Remote Export option is selected.

Finalize Disk

Click to select that the data medium is finalized after the successful burning process. After finalizing no further data can be burned on the data medium.

Comment:

Enter a comment for the export.

11.10.6

11.11

Cancel

Click to save the dialog settings until you start Operator Client the next time.

Refer to

• Exporting video data, page 78
• Providing a password for export, page 81
• Exporting into a single file, page 81

Export dialogbox

m ►

Main window > > Unrestrict video… menu > Export video… command > Export dialog

box > Export button > Export dialog box or or

Main window > tab > Right-click a bookmark > Export video of multiple bookmarks command > Export dialog box > Export button > Export dialog box or

Main window > > Right-click a bookmark > Export video of bookmark command >

Export dialog box > Export button > Export dialog box

Allows you to view information on the performed export and to display the results of the authenticity verification that is automatically performed on every export.

Verification Details

Click to display the Authenticity Verification Result dialog box.

This button is only available if authentication issues were found.

Refer to

• Exporting video data, page 78
• Exporting into a single file, page 81

Loading exported video

Main window >

Notice!

You cannot load a ZIP export file in Operator Client.

Export formats

• Block exports (info), created with the VRM eXport Wizard
• Not encrypted Export files (*.info), created with the BVMS Operator Client
• Encrypted Export files (*.encr) , created with the BVMS Operator Client
• Export files (*.mp4), created with BVC

Additional Information

Video exports created with the VRM eXport Wizard are displayed as info file.

With the VRM eXport Wizard it is possible to export a large volume of data.

The VRM eXport Wizard is part of the BVMS release ZIP within the folder Bonus. For more information see the VRM eXport Wizard Software Manual.

You can load exported recordings for display. Before you can load an export which was exported into a single ZIP file, extract this ZIP file.

1. On the Unrestrict video… menu, click the Load exported video… command.

The dialog box for opening export files is displayed.

1. Select the required file and click Open.

Encrypted export files have the .encr extension, not encrypted files have the .info extension, block exports are displayed as info file.

If you select a file with the .encr extension, type in the password for this export.

|T|

The loaded video is displayed in the window.

For playing the loaded video, expand the entry and drag a camera to an Image pane.

If the camera has been exported on a computer where Operator Client was logged on to an Enterprise Management Server, the camera name is displayed with the name of this camera’s Management Server as a prefix.

The Export Tree entries are removed when you exit the Operator Client.

lLi

1. For removing the exported video, right-click and click Unload Export.

Refer to

• Exports window, page 140
• Timeline window, page 141

11.12 Enabling video content analysis (VCA)

Main window or alarm image window

To enable:

4 Right-click an Image pane or alarm image pane with a camera assigned and click Enable Content Analysis.

The VCA overlays are displayed.

To disable:

4 Right-click an Image pane or alarm image pane with a camera assigned and click Disable Content Analysis.

The VCA overlays disappear.

This setting is retained after the next restart or re-logon of Operator Client, after closing the camera and displaying it again in an Image pane, or after an alarm with the assigned camera is triggered again.

11.13 Performing a Forensic Search

Main window > > Select an image pane >

Forensic Search allows you to search for specific properties in the video of the selected image pane. IVA-based Forensic Search is only available for VRM, local storage and

Bosch Video Client recordings.

To perform a Forensic Search:

1. Select the Image pane where you want to find motion.
2. Using the Hairline, select the time period on the Timeline.

Q*

1. Select the ‘ tab.

The Include audio window is displayed.

1. In the Type list, select the appropriate entry.
2. Configure your Forensic Search.
3. Click Search to start the Forensic Search.

<=y

1. Selectthe tabtofindthematchingentries.
2. For playing the corresponding video, double-click the entry.

The corresponding video is displayed.

To configure Motion+:

1. Drag an area to select the cells you want to check for motion.

The selected area is displayed in transparent yellow.

1. To clear a selected area, right-click the selected area and click Clear All .

Configuring Intelligent Video Analytics

To add a new IVA task:

1. Click New.
2. Select the appropriate task in the list, for example Object in field.
3. Click OK.
4. Configure your task.
5. Click Finish.

To edit an existing IVA task:

1. Select the task you want to edit.
2. Click Edit.
3. Make the appropriate changes.
4. Click Finish.

Forensic Search window

Allows you to find video data with selecting a Forensic Search type, for example Motion+. You can search for motion only in the selected image pane.

Presets

Select an entry to load Forensic Search settings that you have saved.

Note: The latest configured Forensic Search settings are always saved automatically. If you select the <current configuration> entry, the Forensic Search settings that have been active during the selected time range are loaded.

Save

Click to save your configured Forensic Search preset settings. You can enter a descriptive name.

Type

Select the required analysis type, for example:

• IntelligentVideoAnalytics
• IntelligentVideoAnalyticsFlow

You can display recorded text data in the text data pane.

The text values are displayed in the left column, the names of the text fields are displayed in the right column.

To find recordings with text data:

1. Select a time period.
2. Click
3. Select Please select a Server.
4. Enter or select the required search criteria.
5. Click Search.

To display text data:

The following screenshot shows an example:

Refer to

– Finding recorded video, page 72

11.17 Searching for text data

.9. CL

Main window > > > Click * > Please select a Server entry > Search for

Text Data dialog box

The operator can search for text data to find the corresponding recordings. The text data must be stored in the Logbook.

Text data is delivered by systems like foyer card readers, automatic teller machines, virtual inputs, LPR devices and Person Identification devices. Text data contains textual transaction data like account numbers, bank routing codes, person names or license plate countries.

Text data of a device is recorded together with the corresponding video data.

Limitations

For searching recordings with text data, the text data must be configured to be stored in the Logbook.

The encoder for which you configure the recording text data function, must have firmware version 5.92 or later.

The text data of maximum 32 different devices can be recorded synchronously for one camera. Maximum 3000 bytes of text data can be stored on an encoder per event.

If you see problems with Logbook searches, display of additional data, or CSV exports of Logbook search results, the reason can be that the additional text data contains non-printable characters, for example x00-x1F.

1. In the Data Field Name column, select the appropriate entry.
2. In the Comparative Value column, type a search string. You can use * as a wildcard.
3. Click OK.
4. In the Date and Time field, enter start date and time and end date and time for the search process.
5. In the Result Count list, limit the number of matching entries that result from the search. 8. Click Search.

The Logbook entries for erasing text data dialog box with the matching entries is displayed.

1. Select the appropriate logbook entries.

You can select multiple entries by pressing the CTRL- or the SHIFT-key.

1. Click Erase text data from selected entries.
2. Click OK.

The text data of the selected entries is erased.

Select search parameters for erasing text data dialog box

Add/Edit

Click to display the Search Conditions dialog box.

Remove

Click to remove the selected condition entry.

Remove All

Click to remove all condition entries.

Search

Click to start the search. The Logbook entries for erasing text data dialog box is displayed.

Refer to

• Finding logbook entries, page 87
• Searching for text data in logbook entries, page 93

11.20 Displaying video via low bandwidth

Main window

You can play back the recordings of a camera or view live images of a camera with Operator Client even if you have a low bandwidth network connection between BVMS and your Operator Client computer.

Transcoders do not support intelligent tracking, ROI, Intelligent Video Analytics overlays, and text data.

For using low bandwidth networks, 2 options are available:

• Hardware transcoding
• Software transcoding (only available for Live Mode)

Hardware transcoding

For hardware transcoding the VRM must be equipped with at least one transcoding device. This transcoding device is not configured in BVMS. See the VRM documentation on how to configure a transcoding device. Transcoding devices can have multiple transcoding instances. DIVAR IP 3000 and DIVAR IP 7000 are delivered each with one preconfigured transcoding instance.

Each live stream or recording needs an own transcoding instance.

Hardware transcoding is possible only for Video IP devices from Bosch connected to a VRM. Both camera and transcoding device must be managed by the same VRM.

Software transcoding

For software transcoding you need a Mobile Video Service configured on your Management Server or your Enterprise Management Server.

In an Enterprise System only the MVS services are used that are configured in the Enterprise Management Server configuration.

To select the preferred transcoding device, use the Options dialog box.

To enable transcoding:

1. In the Logical Tree, right-click the desired camera, point to Preferred stream, and then click to enable Transcoding.
2. Display the camera in an Image pane.

■=> This camera shows transcoded video.

I

«;:.

^J icon for hardware transcoding or the icon for software transcoding is displayed.

If the affected camera is already displayed in an Image pane, it continues displaying untranscoded video until you close this Image pane.

If a transcoding request cannot be fulfilled, the related Image pane turns black.

To disable transcoding in Live Mode:

1. In the Logical Tree, right-click the desired camera, point to Preferred stream, and then select another stream.
2. Display the camera in an Image pane.

■=> This camera shows untranscoded video.

The transcoding icon is not displayed.

If the affected camera is already displayed in an Image pane, it continues displaying transcoded video until you close this Image pane.

To disable transcoding in Playback Mode:

1. In the Logical Tree, right-click the desired camera, point to Preferred stream, and then click to disable Transcoding.
2. Display the camera in an Image pane.

• => This camera shows untranscoded video.

The transcoding icon is not displayed.

If the affected camera is already displayed in an Image pane, it continues displaying transcoded video until you close this Image pane.

Notice!

11.21

You can also enable or disable transcoding in an Image pane directly:

Right-click the item, point to Select stream, and then click the desired menu command.

This setting only affects the selected Image pane.

This command does not affect the setting for the preferred stream in the Logical Tree.

Refer to

• Options dialog box, page 134
• Image pane, page 139

Switching the recording source

Main window >

If configured, you can change the recording source.

An icon for changing the recording source displays the current status.

Example:

11.22

1.

Right-click

2.

Click Connect to Site.

As long as the device is connecting,

is displayed.

After the connection is successfully established,

is displayed.

indicates that Secondary VRM recording is displayed.

To switch:

Click an icon for changing the recording source, for example

The icon changes for example to

The Timeline displays the recording of the selected source.

Refer to

• Icons used, page 127
• Playing recorded videos, page 73
• Starting instant playback, page 46

Connecting to an unmanaged site

Main window

You can connect to an unmanaged site. All available devices of all video network devices of this site are then displayed in the Logical Tree. As soon as you log off or exit Operator Client, this connection is terminated.

To connect:

All available devices of this site are displayed in the Logical Tree.

If not all devices belonging to this site can be connected, is displayed. You can later

try to connect the remaining devices that were not connected now.

Tip: You can also double-click

to connect.

To connect remaining devices:

1.

Right-click

2. Click Retry Connection.

To disconnect a single site:

1. Right-click
2. Click Disconnect from Site.

The icon changes:

All Image panes with devices belonging to this site are automatically closed.

To disconnect all sites:

4 Click

All sites are disconnected. Partially connected sites are not disconnected.

All Image panes with devices belonging to this site are automatically closed.

Refer to

– Unmanaged site, page 18

Handling events and alarms

12

This chapter provides information on how to handle alarms.

Some of the features described in this chapter can be deactivated for your user group.

Notice!

A site map displayed in an alarm image pane is optimized for display and contains only the initial view of the original map file.

Refer to

– Managing Person Identification alarms, page 104

– Controlling access control functions, page 108

12.1

Accepting an alarm

Main window >

tab

or

Main window >

tab

>

You can accept a single alarm or multiple alarms for clearing or starting a workflow. To accept an alarm:

1.

Select the desired alarm entry and click

2.

For returning to the image window, click

When an alarm is accepted, several things happen simultaneously:

– The alarm is removed from alarm lists of all other users.

– If not already displayed, an alarm image window replaces the Live Image window on the monitor that has been enabled for alarms.

– The alarm content (live video, instant playback video, or site maps) is shown in a row of alarm image panes in the alarm image window.

is enabled.

If there is a workflow associated with the alarm, the workflow button

You can now clear the alarm or start a workflow. If the alarm has been configured to “force workflow”, then you must complete the workflow before you can clear the alarm.

To display an alarm camera on a monitor:

4 Drag the camera image from its alarm image pane to a monitor group.

To accept all alarms on a map:

1. Display a map containing a camera hot spot in an Image pane.
2. Right-click a camera located on a map, and click Accept all alarms of this device. All alarms of this device are accepted. The alarm list displays the accepted alarms accordingly.

Refer to

– Alarm List window, page 102

12.2

Main window > > tab > Select the desired alarm >

or

Adding comments to an alarm

Main window > > tab > Select the desired alarm >

You can only comment an alarm after you have accepted it.

To add a comment to an alarm:

1. Click

The Workflow dialog box is displayed for entering a comment and displaying the action plan for this alarm. If no action plan is assigned to the alarm, the dialog box only displays the Comment: field.

1. In the Comment: field, type your comment.
2. Click Close.
3. Clear the alarm.

The comment is added as a separate entry in the Logbook and added to the alarm entry in the Logbook.

Refer to

– Alarm List window, page 102

12.3 Clearing an alarm

s«

Main window > > tab

or

_{M d} –

Main window > > tab

To clear an alarm:

4 Select the desired alarm entries and click

If the alarm has the Comment or Force Workflow attribute, you cannot clear the alarm directly. In these cases you must first display the action plan and enter a comment. The alarm is cleared and removed from your Alarm List.

If no other alarms are currently being displayed, the Alarm Image window is closed and the Image pane is displayed.

To clear all alarms on a map:

1. Display a map containing a camera hot spot in an Image pane.
2. Right-click a camera located on a map, and click Clear all alarms of this device. All alarms of this device are cleared. The Alarm List displays the cleared alarms accordingly.

Refer to

– Alarm List window, page 102

12.4

Customizing the Alarm List window

Main window >

or

12.5

tab

Main window >

To sort the table:

tab

1.

2.

Click a column heading.

The arrow in the column heading indicates whether the table is sorted in ascending or descending order.

To change the sorting order, click the column heading again.

To add or remove columns:

4 Right-click the column heading and click a marked entry to remove the corresponding column or click an unmarked entry to add the corresponding column.

To change the sequence of columns:

4 Drag a column title and move it to the required position.

To change the column width:

1.

2.

Point to the right border of the column heading. The pointer becomes a double-headed arrow *t*. Drag the column border to the left or the right.

or

To quickly make the column wide enough to show all of its contents, double-click the right border of the column heading.

Refer to

– Alarm List window, page 102

Displaying the Live Image window

Main window >

> Alarm Image window

or

Main window >

> Alarm Image window

You can switch to the Live or Playback Image window when the Alarm Image window is displayed.

To display the Image window: 4 In an Alarm Image window, click

. The Image window is displayed.

To start/stop loop playback:

4 Click ‘ — ‘.

Refer to

• Alarm List window, page 102
• Image window, page 138

Switching alarm displays of alarm image window

12.6

In the alarm image window you can switch the alarm display. The following displays are available:

Multi-row alarm display

Single view alarm display

To switch to multi-row alarm display:

4 Click

To switch to single view alarm display:

4 Click

To switch between the two alarm displays:

4 Double-click somewhere in the alarm image window or

double-click on a specific alarm image pane.

Notice!

If you are in multi-row alarm display and double-click somewhere in the alarm image window, the first image pane in the alarm image pane row will switch to the main image pane in single view alarm display. If you double-click on a specific alarm image pane in the alarm image window, this specific alarm image pane will switch to the main image pane in single view alarm display.

Refer to

– Alarm display, page 123

12.7

Starting a workflow

Main window >

tab

or

Main window >

To start a workflow:

tab

1.

2.

3.

Select the required alarm entry and click

If this alarm has been configured to force a workflow, the action plan is displayed (if configured for this alarm). Additionally you can enter a comment if this is configured. Perform the required actions.

Clear the alarm.

Refer to

– Alarm List window, page 102

12.8

Un-accepting an alarm

Main window >

tab

or

Main window >

tab

Refer to

– Alarm handling, page 22

13

Managing Person Identification alarms

When you accept a Person Identification alarm, information about the identified person is displayed in the image pane.

Person Identification information

Refer to

– Handling events and alarms, page 98

• 1. Managing persons for a Person Identification alarm

Tools > Manage persons… > Manage persons dialog box

The Manage persons dialog box allows you to add persons, assign person groups, add images to existing persons and export persons.

Notice!

Person Identification only supports JPEG files.

To add/import a person:

To add images to an existing person:

To assign a new default image:

To assign a person group to a person:

1. Select a person.

For every new person the Default person group value is already selected.

1. Click in the Default person group field.
2. Select the appropriate person group you want to assign to the person.

To export persons:

1. Select a person.

|T|

1. Click to export the person to the file explorer.

Notice!

! T !

is disabled, if the All tab is selected. Select the Default person group tab or any other available person group tab to export persons.

To delete a person:

1. Select a person.
2. Click

To delete multiple persons:

1. Select a person
2. Press the CTRL-key and select multiple persons.
3. Click

To delete single person images:

1. Select the appropriate image.
2. Click

Note: If you delete the default image, the next image is automatically assigned as the default image.

To search for person names:

1. In the search field, type the name of the person that you search.

Note: As soon as you start typing, the results will already be filtered and displayed.

You can immediately start searching for names even if the Operator Client is still importing the person list and the corresponding person images.

1. To discard your search, click or press the esc key.

Notice!

Only Access requested alarms with high priority will automatically pop-up in the image window.

To grant or deny access:

Click to accept the Access requested alarm.

An alarm-timer is now running, that shows how much time is left.

Or

fiflK

click —■ to deny access.

Notice!

Once the timer has run out, the system will automatically deny access for this specific request.

Notice!

16.1.1

Refer to the Instructions Manual delivered with your KBD-Universal XF keyboard available on the online product catalog.

You can use the KBD-Universal XF keyboard as a USB keyboard for BVMS.

Attach the keyboard template for BVMS to the keyboard before use.

You can configure the keyboard for use by a left-handed operator. Refer to the Instructions Manual delivered with the KBD Universal XF keyboard.

KBD Universal XF keyboard user interface

The following table lists the icons on the keyboard template and their respective function.

When a button is not illuminated, it does not have any function. All illuminated buttons have a function.

When a button is blinking, its function is active, for example Playback button is blinking means that the Playback Mode is active. Press the button to toggle to the other state, for example pressing the blinking Playback button switches to Live Mode.

Enter a number and confirm with OK to display the respective camera in the selected Image pane.

16.2 Bosch IntuiKey keyboard user interface

Notice!

Every input on the keyboard is cleared after some seconds if no further input is made.

This chapter describes the user interface of the Bosch IntuiKey keyboard.

The following illustration shows the various interface elements of the keyboard:

Using a Bosch IntuiKey keyboard connected to a workstation

16.2.1

Status display

The status display changes dynamically to display information about the keyboard’s present mode of operation.

The following illustration shows the various elements of the status display:

16.3

A keyboard connected to a BVMS workstation offers a wide variety of features. Both the analog and the digital mode are available.

If the keyboard is connected to a decoder, the feature set is reduced. Only the analog mode is available.

When connected to a workstation that is using an Enterprise System, you must first select the desired Management Server and then the camera configured on this Management Server.

Refer to

– Bosch IntuiKey keyboard user interface, page 111

• • 1. Starting the IntuiKey keyboard

The keyboard must be connected to a COM port of a workstation.

1. Start the Operator Client on the workstation.
2. Press the Prod button.

The keyboard scans for connected devices.

1. Press the Terminal softkey.

The Selection Mode is displayed.

16.3.2 Entering operation modes

You can use the keyboard in the following modes:

• Selection Mode

This mode allows you to select an Image pane by moving the joystick in the desired direction.

• PTZ Mode

This mode allows you to control fixed and PTZ cameras, maps, and documents in Live Mode.

• Jogshuttle Mode

This mode allows you to control cameras in instant playback or in Playback Mode.

To enter Selection Mode:

1. Start the Operator Client and the keyboard. or
2. Press ENTER to leave PTZ or Jogshuttle Mode and to return to Selection Mode.

To enter PTZ Mode:

1. Select a PTZ camera.
2. Press Shot.

To start a preposition, press Shot again, press the number of a preposition, and press ENTER.

To enter Jogshuttle Mode:

1. Start Playback Mode.
2. Press Shot.

To leave PTZ or Jogshuttle Mode:

4 Press ENTER to leave PTZ or Jogshuttle Mode and start Selection Mode again.

16.3.3 Displaying cameras

Enter a numeric command to display the camera with this logical number in the active Image pane or analog monitor.

To display cameras of an Enterprise System, select the Management Server where these cameras are configured.

Toggling between analog mode and workstation mode

4 Press Mon twice.

Displaying a camera in a computer monitor

1. Switch to a digital mode.
2. Press Mon, press 1 – 4 to select the desired workstation monitor, press the number of the desired Image pane and press ENTER.

The numbering of Image panes is from left to right and top to bottom.

1. Press the desired number of the camera and press ENTER.

The desired camera is displayed.

Example: Press Mon, 412, and ENTER. Then press 7 and ENTER. Camera 7 is displayed on the 12th Image pane on workstation monitor 4.

Selecting a Management Server of an Enterprise System:

1. Press NEXT.
2. Press the softkey and enter the server number.

The server number is configured in Configuration Client in the Server Number list. When you now enter the logical number of a camera, a camera configured on this Management Server is displayed.

Displaying a camera in an analog monitor

Notice!

When you call up a PTZ camera by a numeric command, the system automatically enters PTZ mode.

• Tree Mode

You use this operation mode to control devices that are available in the Logical Tree of the Operator Client.

• Command Mode

You use this operation mode to send commands like switch to Playback Mode.

To toggle between Tree Mode and Command Mode:

1. In the Tree Mode: Press the left Level Up softkey as often as needed to display the root level and then press the Exit softkey to display the Command Mode.

or

1. In the Command Mode: Press the Tree Mode softkey.

To use the Logical Tree mode:

4 Switch to the Tree Mode.

Right side of the softkey display:

4 Press a softkey to control the item (e.g. display a camera or switch a relay).

When you press a map or a folder (black background), it moves to the left side. The right side displays the its content.

Left side of the softkey display:

1. Press a softkey on the left side to select a folder or a map and to display its content on the right side of the softkey display.

To display a map, press the softkey once to mark it (with a rectangle) and press the softkey again to display it in the selected Image pane.

1. Press Level Up to enter the next upper level of the Logical Tree.
2. Press UP to move the selection upward or DOWN to move downward.

The following figures show an example of a Logical Tree and its representation on the softkey display of the keyboard.

To use the Command Mode:

1. Switch to the Command Mode.
2. Press a softkey to execute the desired command.

The following commands are available:

: Load a sequence. In the Status Display, enter the sequence number.

/►: Sequence play, pause

/ ^ : Sequence step forward / backward : Maximize / restore selected Image pane : Close selected Image pane : Toggle between Live Mode and Playback Mode : Toggle selected Image pane between Live Mode and instant playback

-: Show more Image pane rows / Show fewer Image pane rows

Note: You cannot display more Image pane rows than the configured maximum, which is set by a parameter in the BVMS Configuration Client.

/ REC: Start /stop alarm recording

: Audio on / off

NEXT: Switch to next page

: Trigger a user event (1-4), only available with single Management

Server

: Set the default Management Server, only available when you log on to Operator Client as a user of an Enterprise User Group.

: Image pane bars on / off

– Full-screen on / off

You cannot display more Image pane rows than the configured maximum, which set by a parameter

Notice!

Only BVMS users with number-only user names and number-only passwords can use the analog mode of a Bosch IntuiKey keyboard.

The user must have access rights for the decoder connected to the Bosch IntuiKey keyboard.

To start the keyboard:

4 Press the Terminal softkey.

The following logon display is shown:

After successful logon, the Terminal and Keyboard Control softkeys are displayed in the softkey display.

16.4.2

16.4.3

16.4.4

Displaying cameras

1. Press Mon, press the number of the desired monitor, and press ENTER.

Monitor numbers are configured in the Configuration Client.

1. Press the desired number of the camera and press ENTER.

The desired camera is displayed.

Example: Press Mon, 3, and ENTER. Then press 4 and ENTER. Camera 4 is displayed in the 3rd analog monitor.

When the selected monitor displays a PTZ camera, the keyboard switches to PTZ mode automatically.

Using the joystick

The joystick allows you to use the following features:

• Twist the joystick to zoom in and out.
• Tilt the joystick to pan and tilt a PTZ camera.
• Use Focus and Iris buttons for a PTZ camera.

Using softkeys

The following operation mode is available:

• Command Mode

To use the Command Mode:

4 Press a softkey to execute the desired command.

The following commands are available:

• Start /stop alarm recording
• Log off

17 User interface

This chapter contains information on all windows available in Operator Client of BVMS.

Notice!

This document describes some functions that are not available for BVMS Viewer.

For detailed information about the different BVMS editions refer to www.boschsecurity.com and the BVMS Quick Selection Guide: BVMS Quick Selection Guide.

Refer to

• Live Mode, page 118
• Playback Mode, page 120
• Alarm display, page 123

17.1 Live Mode

Main window >

You automatically access Live Mode every time you log on.

Allows you to move, resize, or hide all control elements as required.

You can right-click to display the context menu.

If an incoming alarm has a lower priority than the currently displayed image window, the tab starts blinking and indicates an alarm.

If an incoming alarm has a higher priority than the currently displayed image window, the incoming alarm displays automatically (automatic pop-up alarm).

Refer to

• Menu commands, page 131
• Logical Tree window, page 136
• Favorites Tree window, page 137
• PTZ Control window, page 140
• Image window, page 138
• Image pane, page 139
• Alarm List window, page 102

Playback Mode

17.2

Main window >

You can right-click to display the context menu.

If an incoming alarm has a lower priority than the currently displayed image window, the

tab starts blinking and indicates an alarm. If the incoming alarm has a higher priority than the live or playback image window, the alarm image window is displayed automatically. The priorities are configured in the Configuration Client.

The threat level mode is indicated by a red line. The current threat level (for example Threat level 2) is displayed.

Refer to

• Menu commands, page 131
• Logical Tree window, page 136
• Favorites Tree window, page 137
• Exports window, page 140
• Map window, page 140
• PTZ Control window, page 140
• Image window, page 138
• Image pane, page 139
• Timeline window, page 141
• Forensic Search Results window, page 87
• Video Search Results window, page 73
• Alarm List window, page 102

17.3 Threat level mode

S”

Main window >

Or main window >

When in threat level mode, depending on the user group, the user may have restricted permissions.

Figure 17.1:

Threat level

Alarm display

17.4

Bi

Main window > Select an alarm > Accept

– A V

Or main window > > tab > Select an alarm > Accept

The alarm image window displays live or instant playback video from a camera, maps, documents or map viewports to be displayed in case of an alarm. The alarm image window is displayed automatically if the incoming alarm has a higher priority than the live or playback image window. The priorities are configured in the Configuration Client.

If an incoming alarm has a lower priority than the currently displayed image window, the & tab starts blinking and indicates an alarm.

If multi-row alarm is configured and when more alarms are displayed than alarm image rows are available, the display in the last row is sequenced. You can control the alarm sequence with the playback controls in the alarm image window toolbar. You cannot perform instant playback in the last row.

Notice!

A site map displayed in an alarm image pane is optimized for display and contains only the initial view of the original map file.

Refer to

• Switching alarm displays of alarm image window, page 100
• Menu commands, page 131
• Logical Tree window, page 136
• Favorites Tree window, page 137
• Map window, page 140
• PTZ Control window, page 140
• Image window, page 138
• Image pane, page 139
• Alarm List window, page 102

Map-based tracking assistant display

17.5

I

S«

• Select a camera image pane > ■ ■ Map-based tracking assistant
• Select a camera image pane > ■■■’■ Map-based tracking assistant

The Map-based tracking assistant helps you to track moving objects across multiple cameras. The respective cameras have to be configured on the global map. If an interesting moving object appears in live, playback, or in an alarm image pane, the user can start the Map-based tracking assistant that displays all nearby cameras automatically.

If a camera is in instant playback mode or in playback mode and you start the Map-based tracking assistant, only the cameras that support playback are available in the Map-based tracking assistant display.

If an incoming alarm has a lower priority than the currently displayed image window, the a*

tab starts blinking and indicates an alarm.

If an incoming alarm has a higher priority than the currently displayed image window, the incoming alarm displays automatically (automatic pop-up alarm).

Refer to

– Using the Map-based tracking assistant, page 59

: Click to access help.

Logical tree icons

: Operator Client is connected to a Management Server.

New configuration available. Log off and log on again to accept.

: This state icon displays when not all communication services can be connected by the Operator Client or when there are changes within the communication interface between the Operator Client and the Management Server.

: For more information see the tooltip.

: Multiple logon with the same user name is denied

: State is unknown

.*: License not available

: Not connected

: Map viewport

: Fixed, DVR, local storage camera

: ONVIF fixed camera

: Management Server is located in another time zone.

: Folder containing various items

Folder containing various items and having assigned a map

: Panoramic camera

: PTZ camera

: ONVIF PTZ camera

: Matrix camera

tD: vsg camera

rs«

, for example : Recording

¿1, for example

: Connection lost

, for example

: Video loss

, for example

: Bypassed

: Audio is configured

: State unknown

: Too bright

: Too dark

: Too noisy

□: Too blurry

Q: Global scene change

::: Reference check failed

: Relay

/

: Inputs

: Command Script

: Document