Get live streaming, play back clips, customize motion detection and more. Connect with your loved ones whenever and wherever you are.

Download the client: https://reolink.com/software-and-manual/

Note:

System requirement: Windows 7 or later and Mac OS 8.0 or later

How to Initially Set up Battery-powered Cameras via Reolink Client (New Client)

Step 1. Power on the camera and wait for the voice prompt: Camera has been started up. Please run Reolink App, add the camera and set it up.

Step 2. Click “+” icon on the top right corner, choose UID and type in the UID of the camera, and then, click Add to set it up.

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Step 3. Click OK.

Step 4. Check Connect to WiFi, then click OK.

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Step 5. Type in the WiFi information to configure WiFi for this camera. Please make sure that you enter the correct WiFi password.

Note:

Currently, the battery-powered cameras (except Argus 3 pro) only support 2.4GHz. It will not be able to connect to any Wi-Fi with 5GHz wireless frequency.

Step 6. A QR code will be generated and displayed on the screen of your PC. Please aim the camera at the QR code on your PC at a distance of about 20cm (8 inches) to let the camera to scan the QR code.

Step 7. When you hear the voice prompt “Scan succeeded“, click Finish to wait.

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Step 8. After you hear the prompt “Connection to the router succeeded“, you can create a password and edit the name for the camera. After that, the initial setup process is finished.

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Read Next : Qcam SmartClient Player User Guide

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How to Initially Set up 4G Cameras via Reolink

Client (New Client)

Install the SIM card and power it up, then you may start the initial setup when you hear the voice prompt “Network connection succeeded“.

Step 2. Click “+” icon on the top right corner, choose UID and type in the UID of the camera, and then, click Add to set it up.

Step 3. Click OK.

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Step 4. You can create a password and edit the name for the camera. After that, the initial setup process is finished.

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How to Initially Set up WiFi Cameras via Reolink

Client (New Client)

Note:

For the initial setup, please power on the camera by a DC power adapter and also connect the camera to your router LAN port with an Ethernet cable, and then follow the steps below to set up your camera. Please make sure that your camera and your PC are in the same network.

Step 1. Launch Reolink Client, click “+” icon on the right top corner, then the Refresh icon, and then choose the device you want to add.

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Step 2. Please type in the camera’s username and password, then click Login to log in to the device. The default username is “admin” and the password is blank (no password).

-  □ X

reslink  Live View Playback  □ â O

Device Login  X

<  ►>  4 S %

My Device  ©

If you want to modify the WiFi settings of the camera, please follow the steps below:

Step 1. Go to Device Settings > Network.

Step 2. Please select the SSID (network name) of your router that you would like to connect and type in the WiFi password. Please make sure you type in the correct WiFi password, and note the distinction between uppercase and lowercase letters, and special characters. Then, click Connect to save the setting.

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After connecting the camera, you can unplug the Ethernet cable of the camera, and it will connect to the WiFi network.

How to Initially Set up PoE Cameras via Reolink

Client (New Client)

Note:

The setup steps of PoE cameras are the same as those of WiFi cameras, but the PoE cameras can be powered up by a PoE switch, a DC power adapter or an NVR. And they cannot be set for WiFi connection.

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How to Initially Set up NVR or NVR Kits via

Reolink Client (New Client)

Step 1. Please plug the LAN port at the back of your NVR into your router with an Ethernet cable to access the internet.

Step 2. Click the “+” icon, select UID, then fill in the blank with the UID of NVR.

– □ x

f©®link  Live View Playback  El □ a O

  i,  ¹    

Scan Device(s) in LAN IP/Domain UID  X

CS)

UID Type Here

R.

‘  Add

NVK  Q >

Connected  < M ►<  ♦ ® **

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Step 3. Please create device password then click Next.

Step 4. Create device name then click Finish.

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Read More : DW Spectrum Full User Guide

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Live View

Here is the brief introduction for the buttons on the Live View page of Reolink Client:

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Display Settings

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Lights and LED

Status LED

Audio and Light>Status LED

Note:

Status LED is only available for battery-powered cameras and E series cameras.

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Infrared Lights

Audio and Light > Infrared Lights

You can choose Auto or Stay Off.

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Spotlight

Audio and Light>Spotlight

You can manually adjust the brightness of the spotlight, and if the Night Mode is enabled, you can choose Auto or On as schedule.

Note:

This is only available for Reolink Lumus, Argus 3, Argus 3 Pro, E1 outdoor, RLC-811A, RLC-823A and Reolink Duo cameras.

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Set up Motion Detection

Motion Detection

Motion Detection Zone

Device settings > Detection Alarm > Detection Zone > Click Set Up.

Settings

01 811a-out

Detection Alarm

Camera

o Surveillance

Network

Detection Zone

Sensitivity

Motion Detection v

Smart Detection v

Tolerance

Object Size

Setup

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Click Pen to create a zone over the area that you don’t want to receive alerts about. Please don’t forget to click the Save button to save your settings.

Sensitivity

Device settings > Detection Alarm >Sensitivity.

Select Sensitivity to set 4 time periods and Other Period and corresponding

sensitivity.

Note: You can adjust the sensitivity from 1 to 50 by dragging the slider. The higher

the value is, the more sensitive the motion detection will be.

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For cameras supporting smart person and vehicle detection, you can also set the sensitivity for smart detection.

For smart person detection, you can adjust the sensitivity from 0 to 100 by dragging the slider, and the same is true for smart vehicle detection.

Tolerance

Alarm will be triggered only after the detection object stays in detection areas longer than the set time.

Note:

This setting is only available for the camera supporting the smart person and vehicle detection.

X

Settings

D Camera

O Surveillance

© Network Settings

fl Storage

O System

Smart Detection

Camera at high sensitivity detects moving objects with low-similarity
appearance to persons.

100

S •  ⁰

Tolerance

Alarm will be triggered when a detection object stays in detection zone longer than the set time.

Os

a.

Os

Object Size

Moving objects that are smaller than the minimum object size or larger than the maximum object size will not trigger alarm.

Note:

This setting is only available for the camera supporting the smart person and vehicle detection.

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Settings

a Camera

Camera at high sensitivity detects moving objects with low-similarity

Display

Stream

Light

appearance to persons.

Ş Surveillance

® Network Settings

s Storage

Q System

Tolerance

Alarm will be triggered when a detection object stays in detection zone longer than the set time.

—•  2S

® •  ⁰⁵

Object Size

Moving objects that are smaller than the minimum object size or bigger than the maximum object size will not trigger alarm.

Setup

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Settings

a Camera

Camera at high sensitivity detects moving objects with low-similarity

Display

Stream

Light

appearance to persons.

Ş Surveillance

® Network Settings

s Storage

Q System

Tolerance

Alarm will be triggered when a detection object stays in detection zone longer than the set time.

—•  2S

® •  ⁰⁵

Object Size

Moving objects that are smaller than the minimum object size or bigger than the maximum object size will not trigger alarm.

Setup

Object Size

Moving objects that are smaller than the minimum object size or bigger than the maximum object size will not trigger alarm

s Vehicle

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PIR sensor

Device settings > Detection Alarm > Enable Alarm.

Sensitivity

You can drag the slider to adjust the PIR sensitivity.

x

Settings

0 Camera

Display

Stream

Audio and Light

Info

d Surveillance

© Network Settings

a Storage

O System

Detection Alarm

Enable Alarm

Sensitivity

Camera at higher sensitivity detects every small change in the field of view, such as a sneaky person at a distance.

•  80

RF Schedule

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PIR Schedule

If you want to set the camera to be triggered by motion at specific times, please click Motion, and select the squares to enable the PIR motion sensor.

Otherwise, please click None.

Then click a to save the settings.

Settings

a Camera

Camera at higher sensitivity detects every small change in the field of view, such as a sneaky person at a distance.

80

RF Schedule

Display

Stream

Battery

Audio and Light

Info

□ Surveillance

® Network Settings

fl Storage

O System

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Set up Motion Alerts

Alarm Email

You may follow the steps below to set an email alert for your device on Reolink Client.

Step 1. Log in to your camera and go to camera Settings > Surveillance > Enable

Email Alerts.

Settings

o Camera

Display

Detection Alarm

0 Surveillance

Buzzer

© Network Settings

fl Storage

O System

Email

Enable Email Alerts

Email Settings —

SMTP Server smtp.gmail com

Enable SSLorTLS

SMTP Port (1-65535)

465

Sender Name

NVR

Sender Address

| type Here

Password

Step 2. Fill in the information required.

Please choose the right SMTP Server, turn on Enable SSL or TLS, and enter the right SMTP Port, Sender Address, Password, and Recipient Address 1. And choose the Email Content, Interval, and Schedule based on your need. Then click Save.

SMTP Server and STMP Port: It may vary depending on your email service provider. If you are using Gmail as the Sender Email, you may leave the default SMTP Server (smtp.gmail.com) and default port (465) unchanged. However, if you set other emails such as Hotmail and Yahoo mail as the Sender Email, you will need to input the corresponding SMTP server & SMTP port.

Sender Address: Input the address of the email that sends out motion alert emails. Password: Input the password of the sender email.

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Recipient Address: Input the address of the email that receives motion alert emails. The recipient address can be the same as the sender’s address. Attachment: Select the content (text, picture or video) to attach to the motion-alert motion email.

Email Interval: Once set, only one motion-alert email will be sent even if the alarm is triggered multiple times during the time interval.

Note:

Once the battery-powered camera goes into standby mode, the email interval setting will be invalid. The motion-alert email will be sent every time the camera is triggered even for the same motion alert.

Email Schedule: Set the time that you want your cameras to send you email alerts. It is currently not available for Reolink battery-powered cameras.

Notes:

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Step 3: Click the Email Test to verify whether the information you have entered is correct.

The prompt “Succeeded” will appear if the email has been successfully set.

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Alarm Siren

Battery-powered cameras, E series and Lumus

Device Settings > Surveillance > Siren > Enable Siren.

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RLC-811Aand RLC-823A

Device Settings > Camera > Audio and Light > Adjust the volume for alarm and speaker.

NVR

Device Settings > Surveillance > Buzzer > Enable Buzzer.

Then you can set the buzzer schedule for different cameras connected to the NVR. For the cameras supporting the smart person and vehicle detection, you can set schedule for Any Motion, Person and Vehicle.

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Settings

û Camera

Display

Stream

Detection Alarm

Audio and Light

0 Surveillance

Buzzer

EggMe Buzzer

Schedule

01 811a-out

Alarm

© Network Settings

fl Storage

O System

y Any Motion (j Person Q Vehicle

Enable

Disable

Alarm Spotlight

Please refer to the steps in Spotlight of the Chapter 3.

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Set up Motion Recording

SD Card or HDD Recordings

Battery-powered cameras

Device Settings > Surveillance > Record > Enable Record.

You can also set the Post-Motion Record.

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IPCsand NVRs

Device Settings > Surveillance > Record > Enable Record.

Overwrite: When the SD card or HDD is full, the old recording files will be overwritten for new recording files.

Pre-Motion Record: The camera will start recording before the event happens. The duration of the pre-motion record will be 3-8 seconds, varying by model and hardware version.

Post-Motion Record: The camera will continue recording after the event happens. The duration of the post-motion record may vary by model.

Pack Duration: The Reolink NVR packs each recording into a separate video file and stores it on the hard drive inside the NVR. Pack duration refers to the length of the recording that is packed into a file.

If you set the pack duration as 30 minutes, the NVR will pack the recording to a file every 30 minutes and store it to the hard drive inside the NVR.

Note:

Pack Duration is only available for Reolink NVRs.

Record Schedule

Select Motion or None, then set the schedule as you need by choosing the squares. One square presents one hour. Click Save to save the settings.

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Notes:

Settings

a Camera

Display

Stream

Detection Alarm

Audio and Light

□ Surveillance

FTP

Buzzer

Push

® Network Settings

s Storage

Q System

X

I  T  1  I

60 mins  v

Schedule

01 811a-out

Alarm Timer

✓ Any Motion 7 Person ✓ Vehicle

<r f

Enable  Disable

Apply to Other Cameras  Save

J

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FTP Settings

Step 1. Go to Device Settings > Surveillance > FTP, and fill in the FTP information required.

X

Network Settim

Storage

FTP Settings

FTP Settings

System

FTP Server: Type in the address of your FTP server and FTP port. The default FTP port for Reolink products is 21.

Username and Password: Enter the username and password of your FTP server. If the username and password are not required, please enable Anonymous.

Directory: Set an upload directory for device video recording.

File Type: Choose to upload both videos and images, or images only.

FTP Postpone: Set the record time limit after motion is detected. This option is only available when File Type is set as Video and FTP Schedule as Motion.

Interval: Set the time interval for uploading pictures. This option is available when File Type is set as Picture. Custom is available and the minimum time interval is 2 seconds.

Step 2. Configure the FTP upload schedule, and click Save to save the settings.

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Settings

o Camera

Display

Stream

Detection Alarm

Audio and Light

Info

0 Surveillance

Schedule

Alarm Timer

Record

Email

FTP

© Network Settings

9 Storage

O System

✓ Any Motion Q Person Q i Vehicle

Disable

Enable

Save

Note:

Timer means that the camera will record 24/7, while Alarm means that the camera will record when motion is detected.

Step 3. Click FTP Test to check whether the FTP has been set up successfully.

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Playback and Download Recordings

Here we will guide you to play back recorded videos on the Reolink Client by the following steps:

Step 1: Launch the Reolink Client and log in to your camera/NVR, and then click Playback button to enter the Playback page.

Step 2: Drag and drop the camera from the left side menu to the playback

interface.

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Step 3: Choose a date. The dates of recordings will be marked in blue. Left-click the blue bar to select the time of recordings you want to play back.

Step 4: Click the Download button, and then check the recorded videos you want

to download.

reelink

NVR  O >

Connected

Live View

Playback

0

Not connected  o

CAM 6 -Michaee…  0

Not connected  o

0

Incorrect Password

Reolnk camera  O

09 / 2021

Sun Mon Tue Wed Thu Fri Sat

Fluent

00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23

12  3  4

5  6  7  8  9  10  11

12  13  14  15  16  17  18

19  20  21  22  23  24  25

P 26  27  28  29  30

Reolnk ca…

No Channel

No Channel

No Channel

r

□ a o

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Step 5: Click Download to start downloading videos.

Download

2021-09-26

Channel Reoink ca

Time oo v oo * oo v

23 V 59 V 59 V

Type motion

Choose All

K <  1  > X

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Set up Local Recording

The following steps will guide you through how to set up Local Record Schedule via the New Reolink Client.

Step 1. Launch the Reolink Client and click Client Settings.

Step 2: Go to the Record page and turn on Enable Record to enable local recording. Then choose the record type (Timer, Motion, and None) and choose the squares to set the recording schedule. Click the Save button to save the settings, and the camera will start recording as you set.

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Client Settings

General

fid Record

Mins

Record Videos to

C:\Users\BAICHUAN-85Wideos\reolink Browse

Video Recording Folder Size •

5  GB

Low Disk Space Warning 1024  MB

Local Record Schedule

About Reolink

Enable Record

5

Notes:

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Add a Device

Add a Camera or NVR to the New Reolink Client by Entering the UID

If your camera/NVR is not on the same LAN as your PC (on a different network), you may follow this guide to add the camera via UID. Then you can view your cameras via WAN (remotely).

Notes:

Step 1. Click the “+” icon, select UID, then type in the UID of your camera.

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Step 2. Then input the user name (“admin” by default) and the camera password After that, click Login to add your camera to the Reolink Client.

Add a Camera or NVR to the Reolink Client by Manually Entering IP Please follow the steps below to add a camera or NVR to your Reolink Client. Step 1: Please find the IP address of your device, and you may find the IP address of your device while scanning in LAN or in your router interface.

Step 2: Once you know your device IP address, please click the “+” button, choose IP/Domain, then manually enter the device IP address. The default port is 9000. And then click the Add button.

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Scan Device(s) in LAN

UID

X

IP/Domain Type Here

PORT 9000

Add

Step 3: Then input the user name (“admin” by default) and the camera password. After that, click Login to add your camera to the Reolink Client.

Device Login  X

My Device

Login

Add Cameras or NVRs in LAN via the Reolink Client

When your cameras or NVRs are on the same LAN as your PC, you may add them via the Reolink Client easily referring to the following methods: Method 1. Automatically Add

If the Add Device Automatically option under the General settings has been enabled and the camera password is the default one (blank password), the device will automatically show up in the device list and you can directly view the live feeds of this camera.

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If the Add Device Automatically option under the General settings has been enabled and you have set a password for it via other devices, the device will also automatically show up in the device list but with an error prompt “Incorrect Password“.

Client Settings

Record

General

Run at Startup

Automatic Client Update

Devices Automatically

Stretch Mode

Alarm Beep

Lockscreen Password

Language

English

About Reolink

Download Path

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Method 2. Scan Device in LAN

Choose Add Device > Scan Device(s) in LAN to scan your Reolink device.

Cameras in the same local network will automatically show up. Click the “+” button to add it.

Scan De’

) in LAN IP/Domain UID

.

If the “Incorrect Password” error prompts, please click the left Edit button to enter the camera login password, then you will able to see the live stream.

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Delete a Device

You may follow the steps below to delete your camera or NVR from the Reolink Client.

Step 1. Right click the camera in the device list.

Step 2. Click Delete.

Note:

If you want to delete a camera in LAN while it is still connected, please disable Add Devices Automatically first; otherwise, the camera will show up again after deleted.

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Client Settings

Go to Client Settings > General.

You can enable Run at Startup, Automatic Client Update, Add Devices Automatically, Stretch Mode, Alarm Beep, Lockscreen Password, and you can also set the Language.

Client Settings

Record

General

Run at Startup

Automatic Client Update

Add Devices Automatically

Stretch Mode

Alarm Beep

Lockscreen Password

Language

English

About Reolink

Download Path

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Network and Connection

Check Network Status

Log in to your device and go to Device Settings > Network Settings. Check the

WiFi signal and network information of your device.

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Change WiFi Connection

Camera Settings > Network Settings > Click —- > Choose another WiFi you want

to connect.

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SD Card Storage

Check/Format the Micro SD Card

You may follow the steps below to check or format the micro SD card in Reolink cameras via the Reolink Client.

Step 1. Go to the Device Settings > Storage.

Settings

o Camera

Stream

Audio and Ligt

Storage

SD Card

14.43 GB/15GB

Ş Surveillance

© Network Settings

■ «8».

Q System

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Step 2. You can check the information about this SD card on this page. You can

also click the SD card to format the SD card, and then click OK to confirm.

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Device Information

System Information and UID

For cameras

Method 1. Right click the camera in the device list, and click Get Info.

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Method 2. Device Settings > Camera > Info.

r  1

x

Settings

o Camera

Info

Stream

Detection Alarm

Network Settings

s Storage

0 System

User Management

Date & Time

For NVRs

The first method for NVR is the same as that for cameras.

Method 2. Device Settings > System > Info.

Settings

Û Camera

Display

Stream

Detection Alarm

Audio and Light

a Surveillance

($) Network Settings

fl Storage

0 System

User Management

Date & Time

Maintenance

^lf^

Info

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Check Battery Status

Note:

This is only available for the battery-powered cameras.

Device Settings > Battery.

You can check whether the battery is charged and the running time in the last 30 days.

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Device password

Step 1. Launch the Reolink Client and log in to your device.

Step 2. Click Device Settings > System > User Management, then select the user and click the Change Password button.

Notes:

Step 3. Type in the old password (If the old password is the default one, please leave the password field blank) and set a new password, and then click Save.

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Date and Time

Step 1. Launch the Reolink Client and log in to your device, and then go to

Device Settings > System > Date & Time.

Step 2. Set the Time Format and Date Format according to your local time.

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NTP

Device Settings > Network Settings > Advanced > NTP Settings > Click Set Up.

You can choose the NTP Server and then click Synchronize, and you may get the “Succeeded” message at the bottom, indicating that the synchronization has succeeded.

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Reboot and Restore

The following steps will guide you through how to reboot or restore your Reolink camera and NVR via the new Reolink Client.

Step 1. Please go to Device settings > System > Maintenance > Restore or Reboot.

And you can set the Auto Reboot Time for the camera.

X

Settings

Camera

Önüne Upgrade

Check tor Latest Version

Disp

Firmware Upgrade

Deted

Browse

Update Configure Ale

Upgrade

Surveillance

Auto Reboot

Network Settings

Storage

Auto Reboot Tene

Every Sunday

System

00

00

ment

Date & Time

02

Default Settings

Note:

Restore will return your camera settings to its factory status.

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Firmware Upgrade

You may follow the steps below to upgrade firmware for Reolink cameras/NVRs via the new Reolink Client.

Note:

Please make sure that you have already downloaded the correct firmware for your device model and version from the Reolink Download Center and unzipped the .pak file before upgrading.

Step 1. Launch the Reolink Client and log in to your camera/NVR, then go to

Device Settings > System > Maintenance.

Step 2. Click Browse to select the correct firmware file and click Upgrade to start. Note:

If you don’t want to restore your camera or NVR settings to factory status, please uncheck the Update Configure File option.

Settings

□ Camera

Display

Detection Alarm

Info

Ş Surveillance

® Network Settings

s Storage

0 System

User Management

Date & Time

Maintenance

k

Maintenance

Auto Focus

Configuration

Browse

Export

Auto Upgrade

Online Upgrade

Check for Latest Version

Firmware Upgrade

Auto Reboot

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FAQs

Q1: What is the maximum number of cameras added and displayed via the new Reolink Client?

The new Client does not have a limit on the number of cameras or NVRs. That’s to say you can add as many cameras or NVRs as you like.

Q2: What are the requirements of the protection password for the Reolink Client? The protection password of the Reolink Client must be 1 to 28 characters. It has no restrictions on special characters.

Q3: What languages does the Reolink Client support?

Chinese; English; French; German; Finns; Swedish

Troubleshooting

Warning for the Reolink Client from Antivirus Software

Cause 1: Unofficial Download

Solution: Download the software in the download center.

Cause 2: False Warning

Solution:

Note: Reolink Client is safe and will not pose any threat to your computer, please rest assured to use it.

Forget the Password for the New Reolink Client ( Windows)

If you set a client password on Reolink windows client before but can’t remember it, you can follow these steps to solve this problem.

Step 1. Go to the AppData folder manually by entering the user folder in the C drive.

The path is C:\Users\ADMIN.

Step 2. Go to the View tab at the top and check the Hidden items checkbox, as

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shown below:

I n File Explorer

Home Share

File

2

3

Navigation
pane ’

Panes

Layout

Options

‘f’ & > Quick access

.

Search <

4

□ Item check boxes

I | File name extensions

■7771  Hide sei

iten

lidden items

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Step 3. You will be able to see the AppData folder in your User folder. Go to AppData > Roaming, then delete the reolink folder.

2020/12/18 7:53

2021/1/25 14:57

Step 4. Done! You can turn on the Reolink Client without a password now.

User Manual

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To access your device, you need to login first.

1. Installing DW Spectrum
2. ZKTeco Antarvis VMS User Guide
3. Uniview NVR Remote Access

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Preview: The screen layout emulates the multi-channel live view screen of the DVR/NVR, showing you images coming directly from your cameras in near real-time (some delay is caused by the network/Internet connection you’re using to access the device). You can select a single camera, or multi-channel viewing by using the Viewing Mode buttons in the lower right corner.

Playback: Opens the Playback interface, which operates in much the same way as the playback

interface on the NVR itself.

Local Settings: Defines how Smart Client will manage and save footage and still images to your local PC.

Device Settings: Allows access to the device’s settings. The configurable options are very similar to those you’ll find in the device local menus.

Main Viewing Area: Where images from your camera will be shown. Select Preview to return to this view from the Playback interface or the configuration menus.

Image Controls: You can alter the brightness, contrast, saturation and hue of your images here.

They operate in the same way as those in the device’s local menu.

Viewing Modes: Choose between single camera viewing, four channels at once (2 x 2) or all eight channels at once (3 x 3).

Volume Control: Alters how loud the audio output from the device will be.

CPU Loading: How hard your computer is working to decode and display images as they arrive from the device.

User Manual for Smart Client

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3. Click key

to search the matched recorded files, if there are, the

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files will shows in the area 3.