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Using and troubleshooting the Blink app

Can I have multiple Blink Systems on one Account?

Blink cameras work together with a Sync Module to create a system. You can have multiple systems within an account. The Blink app allows you to manage multiple Sync Module systems and their connected Blink devices from a single account.

Each Sync Module added to your account allows you to group and manage up to ten cameras in a single system.

Learn more about adding your Sync Module 2 to a new or existing system.

Self-Managed Blink Cameras

Alternatively, some Blink devices can create and manage their own systems. These are:

While these devices can create their own system, they are capable of joining existing Sync Module-managed systems as well.

Reasons to have multiple systems

An account with multiple systems can be useful for situations such as:

Accessing your other systems

After multiple systems are added to an account, you can select them by tapping on their name at the top of the Home screen. Swipe your finger across the top to scroll and view more systems.

Security Best Practices

For your system security, Blink cameras always use encrypted connections. Blink also hides account details from our support agents until you grant access permission in the Blink app.

Here are some best practices to keep your Blink account secure:

Share account information only with those you trust

Blink will never ask for login credentials or account password. As the account owner, sharing account access should only be with trusted people. Learn more about managing multiple devices on your Blink account.

Note: Any person signed in to your Blink account has access to view and manage all of your Blink devices and account information.

Using and troubleshooting the Blink app

Read More : How to Set Up UBOX Camera

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Create strong passwords

We recommend that you don’t use the same password for multiple accounts and services. Blink passwords can be any combination of letters, numbers, and symbols (ASCII standard characters) and must meet the following requirements:

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Regularly update your passwords

It is a good practice to update your passwords every three to six months. If you suspect your account has been compromised, we recommend immediately changing your password. 

Create a new account in the Blink app

New to Blink? Get started here

This article will help you get started with the Blink app and setting up your new Blink account.

The latest version of the Blink app is always available in your app store. Blink supports most smartphones, tablets, and many Alexa-enabled products.

Tap your preferred app store option below to download the latest version of the Blink app.

Version: 6.31.0

for iOS 14 and later

Version: 6.31.0

for Android v6.0 and later

Version: 6.31.0

for Fire OS v7.0 and later

How to Update your iOS and Android devices

In order to run the latest version of the Blink app, it’s important your mobile device meets the minimum system requirements.

How to auto update your mobile devices

The easiest way to keep the app version of your mobile device current is to turn on the Automatic Update option in your device settings:

How to manually update your mobile devices

Note

We recommend that you always backup your data prior to updating your mobile device.

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Create a Blink account

To get started with the Blink app, follow the instructions below:

With Blink, you have one user account with one email and one phone number. On log in and certain other actions, a verification number is sent to the mobile number or email address of the account.

Note: If you want to share your account with other users, learn more about setting up a second phone or device.

Multi-factor authentication steps

Verify your email address

Enter the PIN from the email we sent you and tap Verify.

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Verify your phone number

Tap the phone number entry line to bring up a keypad.
Enter the phone number you wish to use for device verification and tap Next.

Optional: Select your country code by tapping the flag icon next to the phone number entry line.

If you prefer to not use SMS, the PIN code can be read to you by an automated voice call.
To choose this option, under Receive code by: select Voice call and tap Next.

Note

The SMS text option is for use with mobile phones and will not work with landline phone numbers. Blink uses this number to positively associate your device to the Blink app to ensure the person making changes is you. Your information is private and will not be used for any additional purposes or shared with third parties.

Learn more why we need your phone number. Contact Customer Service if you don’t have a phone number.

A SMS text message containing the PIN code is sent to the phone number, and you are shown another PIN entry screen.

Your Blink verification code
is: <123456>

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Enter the PIN from the SMS text message we sent you and tap Verify.

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Link your Blink and Amazon accounts

When the phone verification step is complete, you are prompted to link your new Blink account to your Amazon account by tapping Link Accounts. If you don’t want to link your account, select Skip to be sent to the Home screen without linking your accounts.

Note: This is an optional step, but we highly recommend linking your accounts at this time. Learn more about the benefits of linking your accounts.

Sign into your existing Amazon account. You will need to know your Amazon login email address and password. Once the link is established between accounts, tap Next.

Crash Reporting Opt Out

If the Blink app suddenly stops working, recovering the data helps us understand what happened, so we can constantly improve. This “crash report” is sent from your device without any kind of information that identifies you.

You can opt out of sending crash reports on the Blink app Account and Privacy screen, and in your device’s main Settings screen for the Blink app.

Use the Enable Crash Reporting toggle on the Manage Account screen to control the sending of crash reports.

From the Blink app Home screen, tap the gear icon  to visit the Settings screen and select Account and Privacy.

Opt-out of sending reports by tapping the Enable Crash Reporting toggle.

You can also control crash reporting from your device Settings screen when you select the Blink app as shown in the image.

How to update your Blink account settings

How to update your email, phone number, and password in the Blink app

This article describes how to change your email, phone number, or password in the Blink app.

Before you can change your email, phone number, or password in the Blink app, you will prompted to enter your Blink account password. If you have forgotten your password, you’ll need to reset it using the Forgot password? link. Learn more about resetting your password.

What if I no longer have the phone number associated with my Blink account?

If your phone number has changed, or you can’t access the phone number associated with your Blink account, contact customer support for assistance. Please note, you must be with your Blink devices in order for customer support to assist you.

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Updating your email address in the Blink app

Updating your phone number in the Blink app

Updating your password in the Blink app

How Do I Change My Blink Account Email Address?

These steps describe how to change your email address in the Blink app. Before you can change your email address in the Blink app, you will prompted to enter your Blink account password. 

Note: If you have forgotten your password, you’ll need to reset it using the Forgot password? link. Learn more about resetting your password.

Once you can log in to your Blink account, follow these steps to change your Blink account email address. 

1.Go to Settingsin the footer of the Blink app and then select Account and Privacy.

2.Your current email address displays under Account and Privacy at the top of this screen. Tap the email, and enter your account password in the security popup. Tap Submit. If you have forgotten your password, reset your password and then resume these steps.

3.On the Change Email screen, enter your new email address and tap Change Email.

4.A verification email will be sent to the new email address, and you must be able to access it to receive the verification code.

◦ The new email address cannot be an email address that is associated with another Blink account.

◦ If you don’t immediately receive the code, wait 90 seconds until the Resend code button appears and then tap it to resend your code. You may have to repeat this process until the verification code comes through.

5.Once you receive a verification email, enter the code and tap Verify.

6.You are returned to the Welcome screen where you can log in with your updated email address.

Note: One email address can be used with your Blink account. If multiple users are sharing your Blink account login, they will be logged out once this is changed and will need to log back in using the updated email address.

If you are unable to access your email address, unable to change it using the steps above, or experience issues with the email updating process, contact customer service.

Securing your Blink Account with Multi-Factor Authentication

What if I no longer have the phone number associated with my Blink account?

If your phone number has changed, or you can’t access the phone number associated with your Blink account, contact customer support for assistance. Please note, you must be with your Blink devices in order for customer support to assist you.

What is Multi-Factor Authentication

At Blink, we take the security of your account seriously. That’s why we’ve implemented a two-step verification process, also known as two-factor authentication or multi-factor authentication (MFA). The extra layer of authentication helps prevent unauthorized users from gaining access to your Blink account, even if they have your username and password.

When you attempt to log in to your Blink account you’ll receive a one-time, six-digit code to verify it’s you. This is sent to your mobile device as a text message (SMS). You can choose to receive this one-time passcode via the email address you have listed on your Blink account or on your phone as a text message (SMS).

Verification codes and emails are sent directly to the main account holder, ensuring that only the authorized user has access to the account. If you want to share your account with other trusted individuals, they will need to obtain the verification codes from the main account holder. Learn more about how to set up your Blink account on another device.

If you prefer not to use SMS or don’t have a mobile phone, we have options available to ensure that you can securely access your account.

How to Grant Account Access for Blink Customer Support

Granting access

One way we protect your information is to hide your account details until you give permission for a support agent to have access. To improve your experience, we recommend making sure this option is enabled before you call technical support.

Note: Blink customer service agents are never able to see your clips or live views from a camera.

To unhide your account details for support agents:

1.Go to Settingsin the footer of the Blink app.

2.Select Account and Privacy.

3.Scroll down and tap the switch for Grant Blink Support Account Access.

4.The following popup message appears, showing the permission expiration date. Access is granted when you tap OK.

Customer support has access to your account details for 14 days. You can revoke permission at any time by tapping the switch again.

If you are not able to access your account, contact our Customer Support team.

This privacy feature is present from Blink app versions 6.1.3 (iOS) and 6.1.2 (Android and Fire OS) onward. Refer to Current Blink App Versions and Keeping Your Blink App Version Current to learn about updating your Blink app.

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Blink Support contact information

Blink customer support is here for you 24 hours a day / 7 days a week.

If you are in the US or Canada and need help setting up or using your Blink system, please call 781-332-5465* or toll free 1 833-392-5465.

If you are located in Europe and need technical assistance, please call us at +44 1158 384189*

How to reset your Blink password using the Forgot Password link

Reset your forgotten password using the Forgot password? link

This article walks you through resetting your password in the Blink app.

If you’ve forgotten your password or you’re unable to log in, you will need to reset your password by tapping the Forgot password? link on the Welcome to Blink! login screen.

Note: You must tap the Password box to display the Forgot password? link.

Note: If you are already logged in and want to update your existing Blink account password, learn more about How to update your Blink account settings.

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Resetting your password

1.On the Welcome to Blink! login screen, tap the Email field and enter the email address associated with your Blink account.

2.After you have entered your email address, tap the Password box.

3.When the Forgot password? link appears in the lower left, tap it.

4.The following message displays, “Please note that changing your password will require you to sign in again on all of your devices, as well as relink your Alexa and IFTTT accounts.” Tap OK.

5.A verification code will be texted to your mobile device. Enter the code and tap Verify.

◦ If you don’t immediately receive it, wait 90 seconds until the Resend code button appears and then tap it to resend your code. You may have to repeat this process until the verification code comes through.

6.On the Change Password screen, enter your new password and re-enter it. Make sure to follow the password requirements listed on this screen and then tap Change Password. 

7.The Welcome to Blink! login screen displays again where you can enter your email and new password.

8.After logging in, a final verification screen appears. Enter the code that is sent either via text or email and tap Verify.

◦ If you don’t immediately receive it, wait 90 seconds until the Resend code button appears and then tap it to resend your code. You may have to repeat this process until the verification code comes through.

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Unlinking Your Blink and Amazon Accounts

Linking your Blink and Amazon accounts allows you to see and manage all of your Blink Subscription Plans in one place. It is required in order to activate subscription plans and you can unlink your accounts at any time.

When you unlink your accounts; however, the subscription plans covering your devices(s) will be paused and they will no longer be covered by the plan’s benefits. Refunds are provided to customers with active (and paid) subscriptions that remain on pause status for 12 or more months.

If you prefer to save clips only to local storage for a certain camera or video doorbell and don’t want it covered by a Basic subscription plan, it is also necessary to unlink your accounts in order for that camera or video doorbell to be removed from your subscription plan by customer service.
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How to unlink your Blink and Amazon accounts

1. Tap the Settings icon at the bottom of your screen.

2. Select Account and Privacy.

3. Then tap Amazon Account Linked.

4. Next, tap on Unlink Accounts.

5. You will then see a warning that your subscription plan will be paused. Select Continue to proceed.

6. Next, enter your Blink password and tap Unlink.

7. Your Blink and Amazon accounts are now unlinked.

You then have the option to link both accounts again or return to the Account screen.

How do I delete Motion Clips?

 Caution: Once you delete a clip, it is permanently erased from Blink’s servers and cannot be recovered by Blink Support.

Clips can be deleted in the following ways:

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Automatically delete clips

When you’re subscribing to a Blink plan with Cloud Storage, clips are deleted automatically after a certain period of time. The default auto-delete period is 60 days and can be adjusted to 3, 7, 14, or 30 days (EU and UK users have 30 days maximum).

Auto-delete is available with:

Storage Settings

To change the number of days after which clips automatically delete, tap Clips > Storage Settings and select the new Auto-delete clips older than setting.

You can also access Auto Delete After within App Settings.

1.From the Home screen, tap Settings > Device and System Settings > Cloud Clip Storage.

2.Tap Auto Delete After and select the desired period to change your auto-delete period length.

Note: Storage Settings is available to users on a Blink subscription plan. If you were formerly on a plan, your auto-delete Storage Settings will remain as the time you previously selected before the subscription plan expired.

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Delete a single clip in the Blink app

1.Tap Clips  to view your available motion clips.

2.Tap the clip you would like to delete. 

◦ We recommend you verify the clip before you delete it. Deleted clips cannot be recovered.

3.Tap anywhere on the video that is playing. The video will dim to bring up an actions overlay. Tap the trash can .

4.A confirmation message will appear. Tap Yes to confirm deletion.

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Delete multiple clips in the Blink app

iOS

Android

Warning

Unlike single clips, the app does not prompt you to confirm multiple clip deletion before it completes the action.

1.Tap Clips  to view the available motion clips.

2.Tap Edit and then tap each clip you’d like to mark for deletion. A blue checkmark appears over the clip’s thumbnail showing you it’s been selected.

3.Tap Delete to delete the clips.

4.You can also use Select All to select every clip in the list, and then tap Delete to remove all of the selected clips at once. 

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Delete a clip from your USB flash drive

The USB flash drive connected to your Sync Module 2 can contain either local storage clips or clip backups. Learn more about Local Storage with Sync Module 2.

Local Storage clips

Local Storage clips can be viewed and deleted one at a time within the Blink app. Delete them the same way you delete single clips in the Blink app.

To delete more than one clip at once, safely eject the USB drive from your Sync Module 2, and move it to a computer to access clip files directly. Delete the clips using the operating system of your computer.

Clip Backups

If you have an active subscription plan and are using a Sync Module 2 with USB flash drive to store clip backups, these backups can’t be viewed or deleted in the Blink app. Instead, safely eject the drive from your Sync Module 2, and move it to a computer. Delete the clips using the operating system of your computer.

How to share or save Clips in the Blink App

Use this article for understanding how to share or save your motion clips using the Blink app.

These instructions work for any clip that you can view in the Clips section of the app.

Sharing clips

Saving clips

1.From your Home screen, tap Clips  at the bottom.

2.In your list of clips, choose the clip you want to share by tapping it. The clip plays automatically. 

3.Tap the video. It will dim and an actions overlay appears. You can Pause the video if you’d like.

4.To share your clips, follow these steps depending on your mobile device:

◦ iOS Share icon: Tapin the upper left corner. More options will appear for sharing your clip.

◦ Android Share icon: Tap  in the upper left corner. More options will appear for sharing your clip.

5.From the Share menu, you can send the clip to a contact either via email or a messaging app.

Viewing Motion Clips in the Blink app

View, mark as viewed, or filter motion clips

Learn how to view motion clips, mark clips as viewed, and filter motion clips for a optimum viewing experience within the Blink app.

Your camera(s) starts recording motion clips after your Blink system is armed. Once motion is recorded, you can view motion clips in the Blink app.

Clip storage locations

When you use Blink cameras, motion clips can be stored in three different locations.

Motion clips are separated by tabs within Clips. If there is only one section that appears in Clips (no tabs), your clips are only found in that storage location.

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How to view your stored clips

1.From your Blink home screen, you can access all of your motion clips when you tap Clips .

2.Tap any clip to begin playing the video in the clip player. 

◦ Newly recorded clips have an orange dot to the right of the timestamp.

◦ In the footer of the home screen, a number within a red circle appears above the Clips icon. The number is how many unwatched clips are in the list.

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How to mark clips as viewed

Single or multiple clips can be selected and marked as viewed without actually viewing them. This will remove the orange dot next to the clip.

Note: Marking clips as viewed will be reflected on all other user’s devices who share that account.

iOS

Android

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How to filter clips 

The more clips you have, the more time it will take to sort through the clips you want to see. Fortunately the Blink app offers a way to filter different types of clips, clips from a certain system, or clips from certain cameras. The default view shows all clips from all your cameras on all the systems that are available.

This feature is exclusive to accounts attached to Blink subscription plans, within trial periods or accounts created before April 16, 2020. Edit and filter options are not available when using only Local Storage. Learn about Blink subscription plans and how they work with cloud storage.

1.To view your clips in the Blink app, tap Clips .

2.Tap Filter at the bottom of Clips.

3.Once you’re done viewing clip views, tap Done to save the filter and return to your filtered list of clips.

Filtered results

Once you’re done setting up your desired filter, tap Done to return back to Clips.

○Filter means the default view is showing all clip types, all systems, and all cameras.

●Filter shows that a filter is active. Tap ●Filter to change the filter settings.

How To Save Live View Clips

  Note: We’ve enhanced the design of the Blink app. If the steps listed in this article do not match your current app version, you can view the updated design.

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Saving all clips, whether they’re Live View or otherwise, requires a Blink Subscription Plan or a free trial.

Live View allows you to see what the camera is currently capturing and monitor the scene as it happens, rather than viewing a recorded version of the event.

Here are the Blink Cameras that support saving Live View clips:

Live View clips are never saved or backed up to Local Storage. This includes Live View sessions accessed from Alexa devices like an Echo Show (no Local Storage option).

XT2 camera Live View clips take more storage space than motion clips, so be aware of your 7200 second storage limit. When the limit is reached, your oldest clip will be automatically deleted to make room for the newest one. Learn more about how clips are deleted.

XT and Indoor (generation 1) cameras do not allow you to save Live View clips.

Here’s how to save Live View as a clip.

1. From the Home screen, tap the Live View icon located in the lower left corner of each camera.

2. On the Live View screen, Save in the lower left indicates the current session is saved to Cloud Storage for that camera. Tap this icon to enable or disable saving the Live View session. The Save icon changes whether saving is active or inactive.

Tap Save to enable saving the Live View session.

The icon changes and a message appears confirming the current Live View session is saved to Cloud Storage.

Save icons

•  Cloud with play symbol – Saving Live View clips is disabled. Clips won’t be saved to Cloud Storage.

•  Blue circle with a check mark – Saving Live View clips is enabled. Clips are saved to Cloud Storage.

Note: When Save all Live Views is enabled in your Blink App Settings, Save is on by default for each time you enter a Live View session. You can turn off saving the Live View session at any time by tapping Save.

Tap the Clips section in the footer of the Home screen.

• Saved Live View sessions show the Live View icon  beside the camera name in your clips list.

• Motion clips show the running man icon .

Note: Any deleted clips are permanently removed from our systems and cannot be recovered.

This setting allows you to automatically save a Live View session to Cloud Storage any time you access Live View through a camera.
1. Tap App Settings  in the footer of the app and select Device and System Settings.

2. Under Systems, select the system name by tapping it.

3. Tap Save all Live Views and Live View events for the system selected above will now be saved in Cloud Storage.

Saving Live Views with Alexa

When you have a Blink subscription and use an Alexa-enabled device to open the Live View session, the entire session is saved unless you stop it manually.

To start a live view from your Blink camera, say:

“Alexa, show [camera name].”

To stop a live view, say:

“Alexa, stop.”

“Alexa, end.”

“Alexa, exit.”

“Alexa, go home.”

“Alexa, hide [camera name].”

Note: Live view commands work with compatible Alexa-enabled screen devices.

How do I view backup clips?

Viewing Clip Backup from a USB drive

Clip Backup occurs when you insert a USB drive into your Sync Module 2 and you have one of the following:

The Clip Backup feature is available for the Wired Outdoor 4, Floodlight Camera, Video Doorbell, Outdoor and Indoor (3rd Gen), and the Mini. Learn more about Blink Subscription Plans.

Once every 24 hours, a backup of your Cloud Storage clips are saved to the storage device plugged into your Sync Module. To access the backup files, the USB storage device must be removed from the Sync Module 2 and inserted into a computer or similar device. 

Note: Backup clips are not viewable from the Blink app.

Warning – if your drive is full

When your USB flash drive has less than 375MB of storage space, Local Storage clips and backup clips are no longer saved. To free up space, delete clips, format your USB drive, or insert a new USB drive into the Sync Module.

Safely Eject the USB

1.First, note the date and time of the Backup completed.to be sure the clip backups you want to view are on the USB storage device. Since the backup occurs once per day, it is possible that the files you want are not yet saved to USB

2. From the Local Storage screen, tap Safe Eject and wait to receive the “USB Disconnected” message and the USB icon changes to inactive (not green) as shown below.

3.You can now remove your USB storage device from the Sync Module 2, and insert it into a computer or similar device to view the files. If you reinsert the USB storage device into the Sync Module 2, backups resume and new, unsaved files are added to the blink_backups directory.

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How to view Backup Clips

1.Insert your USB drive into a computer and access the flash drive as you normally would.

2.Backup clips are found on the USB drive in the blink_backup folder. The subfolders within this folder correspond to the date when the clips were saved. 

Example

blink_backup – This folder contains backup clips from eligible cameras.

20-09 – This folder indicates a two digit year 20 for 2020, and two-digit month 09 for September.

01-20-21-38_Outdoor_1234567.mp4 – File name is generated using this convention: [Day of month] – [Hour (in 24-hour format)] – [Minutes] – [Seconds] _ [camera-name] _ [camera UID].mp4

◦ Note: The timestamp used in the file name is in UTC.

3.Select the clip you want to view and double-click to open the file. Clips are viewed using any media player that supports the common MP4 format, such as VLC, Windows Media Player, or QuickTime Player.

How do I view backup clips?

Viewing Clip Backup from a USB drive

Clip Backup occurs when you insert a USB drive into your Sync Module 2 and you have one of the following:

The Clip Backup feature is available for the Wired Outdoor 4, Floodlight Camera, Video Doorbell, Outdoor and Indoor (3rd Gen), and the Mini. Learn more about Blink Subscription Plans.

Once every 24 hours, a backup of your Cloud Storage clips are saved to the storage device plugged into your Sync Module. To access the backup files, the USB storage device must be removed from the Sync Module 2 and inserted into a computer or similar device. 

Note: Backup clips are not viewable from the Blink app.

Warning – if your drive is full

When your USB flash drive has less than 375MB of storage space, Local Storage clips and backup clips are no longer saved. To free up space, delete clips, format your USB drive, or insert a new USB drive into the Sync Module.

Safely Eject the USB

1.First, note the date and time of the Backup completed.to be sure the clip backups you want to view are on the USB storage device. Since the backup occurs once per day, it is possible that the files you want are not yet saved to USB

2. From the Local Storage screen, tap Safe Eject and wait to receive the “USB Disconnected” message and the USB icon changes to inactive (not green) as shown below.

3.You can now remove your USB storage device from the Sync Module 2, and insert it into a computer or similar device to view the files. If you reinsert the USB storage device into the Sync Module 2, backups resume and new, unsaved files are added to the blink_backups directory.

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How to view Backup Clips

1.Insert your USB drive into a computer and access the flash drive as you normally would.

2.Backup clips are found on the USB drive in the blink_backup folder. The subfolders within this folder correspond to the date when the clips were saved. 

Example

blink_backup – This folder contains backup clips from eligible cameras.

20-09 – This folder indicates a two digit year 20 for 2020, and two-digit month 09 for September.

01-20-21-38_Outdoor_1234567.mp4 – File name is generated using this convention: [Day of month] – [Hour (in 24-hour format)] – [Minutes] – [Seconds] _ [camera-name] _ [camera UID].mp4

◦ Note: The timestamp used in the file name is in UTC.

3.Select the clip you want to view and double-click to open the file. Clips are viewed using any media player that supports the common MP4 format, such as VLC, Windows Media Player, or QuickTime Player.

Accessing clips on your USB drive from a PC

Use this article to learn how to access the motion clips saved to your USB flash drive.

Types of clips

The Sync Module 2 uses the USB drive in one of two ways: 

Local Storage – If you are not subscribing to a Blink Subscription Plan, motion clips are saved to the drive. These clips are known as Local Storage clips. 

Clip Backup – If you are subscribing to a Blink Subscription Plan, motion clips are backed up to the drive every 24 hours from the moment it is plugged in. These clips are known as backup clips. 

Warning – If your drive is full

When your USB flash drive has less than 375MB of storage space, Local Storage clips and backup clips are no longer saved.

To free up space, delete clips, reformat your USB drive, or insert a new USB drive into the Sync Module.

Always follow the Safe Eject process in the Blink app before physically removing your USB drive from your Sync Module 2.

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Plug the USB flash drive into a PC

Insert your USB drive into a computer and access the flash drive as you normally would. Clips are viewed using any media player that supports the common MP4 format, such as VLC, Windows Media Player, or QuickTime Player.

Folder names on the flash drive

Your clips can be saved in two folders on your USB flash drive named blink and blink_backup.

Local Storage

Backup Clips

Local Storage clips are found on the USB drive in the blink folder. The subfolders within this folder correspond to the date when the clips were saved.

Example

blink – This folder contains clips from eligible cameras.

21-05 – This folder indicates a two digit year 21 for 2021, and two-digit month 05 for May.

21-05-02 – This folder indicates a two digit year 21 for 2021, a two-digit month 05 for May, and a two-digit date 02 for the second day of the month.

12-54-30_BlinkMini_001.mp4 – The filename shows: [Hour (in 24-hour format)] – [Minutes] – [Seconds] _ [Camera Name] _ [Clip Number].mp4

Troubleshooting Motion Clips Saved in Local or Cloud Storage

Here are some common issues regarding motion clips (video).

If you’re new to Blink, we recommend first learning about viewing your clips in the Blink app.

 Caution: Once you delete a clip, it is permanently erased from Blink’s servers and cannot be recovered by Blink Support.

Troubleshooting Cloud Storage or Local Storage Clips

My camera is recording motion clips when there isn’t any motion.

If your camera is recording motion clips when no movement occurs, you may need to adjust the camera or its settings. Consider these factors for optimal motion clip capture.

Adjusting Sensitivity for your Blink Camera

Your Blink camera captures motion based on heat moving across the camera’s field. The total size of heat objects and amount of motion together cause a motion event. Your camera’s Sensitivity setting adjusts how much input it takes to send you a notification.

Low sensitivity is less responsive, so a larger amount of heat and motion are needed to cause a notification. The highest setting may cause alerts from blowing leaves or even shadows.

If you are receiving too many notifications with nothing interesting, try turning the Sensitivity down two points. If that is effective, test by arming the system, and walking in the field of view when Motion Detection is on, to make sure a human sized object will trigger a notification.

Be careful if you tap the notification and enter Live View with your microphone or speakers on, significantly loud feedback may occur. Tap mute speaker in the upper right corner of the Live View.

Each camera has an individual sensitivity setting. You can find this in the Camera Settings for each camera in your system.

Choosing High or Low Sensitivity

The sensitivity setting on your camera not only depends on what is making the movement, but how long the movement is occurring. 

The motion can be a big or small object, or a lot of small objects. Motion detection depends on where the object is in relation to the camera lens. For example, a bird flying close to the camera can be perceived as bigger than the person walking on the sidewalk in the distance. A person walking directly toward the camera will produce less motion than a dog walking left to right across the camera’s field of view. It’s about the amount of motion that’s occurring within the detection zone of the camera and not necessarily how large the object is.

Testing sensitivity for your home camera

1.From the Blink app main screen, tap  Settings above the camera thumbnail and then Motion Settings.

2.Then select Motion Sensitivity and move the slider two or three points to the left towards L, for Low. Tap Save to save this setting and walk out of the frame of view of this camera.

3.From the main screen of the Blink app, set your system to Armed to enable Motion Detection.

4.Test the camera sensitivity by introducing movement. 

◦ People, packages, and pets are what home cameras are for.  

5.If the sensitivity is not successful, reduce the slider more, save, and try again.

6.If you have adjusted the sensitivity to your liking, proceed to test with a larger moving object, such as yourself. Walk in front of your camera and check to see if the setting gives the desired motion alert.

7.If the lowest sensitivity continues to cause an unwanted Motion notification, you may need to create an Motion Zone instead. Learn more about setting Motion Zones.

How to adjust Retrigger time

Adjusting the time between motion event recording

This article describes how to adjust the retrigger time for your Blink camera. 

Retrigger time is the amount of time between the end a motion capture and beginning of a new motion event. During the retrigger time, your camera does not record motion events. 

By default, the system will capture a five second clip, and wait for the retrigger time of 30 seconds. If motion continues, the camera will capture another five second clip. Retrigger time can be adjusted under Device Settings.

Note: Each camera in your system has an individual retrigger time setting.

Adjusting the Retrigger time

1.Tap Device Settings next to the camera you would like to adjust and select Motion Settings.

2.In Motion Settings, you can adjust the Retrigger time value from 10 to 60 seconds. To increase the retrigger time, move the slider to the right and to decrease the delay move the slider to the left.

◦ The longer the retrigger time is set, the longer you camera is not recording between motion events. This is useful if your camera views an area where motion occurs often or if you are getting false motion notifications. 

3.When you have this setting where you want it, tap Save.

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Test your setting
After your camera’s retrigger time is set, Arm your Blink system and walk through the camera’s field of view. You’ll receive a motion notification on your mobile device. Continue to walk through the camera’s field of view to produce a second motion notification. If the retrigger time was too short or too long between captured clips, return to Device Settings and adjust the Retrigger time.

Arming and Disarming your Blink System for Motion Detection

  Note: We’ve enhanced the design of the Blink app. If the steps listed in this article do not match your current app version, you can view the updated design.

When you first set up your Blink system, your system is Disarmed by default.

Arm your system by tapping Armed in the middle lower part of the Blink app.

 
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Armed system camera icons

When your system is Armed, two icons appear. The Snooze icon  and the Running man .

Early Notification

When Early Notification is enabled, the camera sends the alert when motion is first detected.

When Early Notification is not enabled, Motion Alerts are sent after the Motion Clip is saved.

The amount of time ‘earlier’ you receive an Early Notification depends upon your Clip Length settings and other factors like network speeds.

The Early Notification option is only available for the following Blink devices:

Early Notification is enabled by default and can’t be turned off on the Blink Outdoor 4, Wired Floodlight and Video Doorbell.

Why would I use Early Notification?

A real advantage of Early Notification is being able to enter Live View if you tap the Motion Alert notification, when you’re within the time frame of that clip length, or five seconds after. In this way, you can be interacting with visitors using two-way voice, or viewing whatever triggered the motion alert, within a few seconds of receiving your notification.

Note: If you pass the five second time frame after the clip has ended, you will be automatically taken to the clip list screen with no clip selected.

Can I save the Live View session?

If you have an active Blink Subscription Plan‍ and your camera supports recording the Live View session, a “Save / Discard ” toggle appears in the live view. When the toggle is set to “Save”, the current session records until the timeout, or when you stop the Live View by tapping “Close”.

How do I use Early Notification?

To enable Early Notification, go to the camera settings screen and select Motion Settings. Then switch on Early Notification.

Early Notification is off by default for Blink cameras, as shown in the image.

Understanding Motion Detection

Note: Before you Enable Motion Detection on your camera, you must first arm your Blink system. Once you arm your Blink system and Enable Motion Detection, you will then receive motion notifications on your mobile device. This article describes how to manage the Motion Detection feature for your Blink camera.  

How Blink cameras detect motion

Blink cameras use either Passive Infrared (PIR) or Pixel Difference Analysis (PDA) to detect motion. Both technologies provide similar motion detection. Blink cameras detect motion best from about 7 to 19 feet (2m to 6m) away, and can respond to motion at 30 feet (10m). Other factors affect what motion is detected like camera placement, object size, and temperature. 

Motion Detection using Passive Infrared (PIR) sensors

Blink Outdoor 4, Wired Floodlight, Outdoor and Indoor (3rd Gen), Blink Indoor (1st Gen), XT2, XT
The Passive Infrared (PIR) sensor detects heat energy from anything in the view. To detect movement, a special lens exaggerates activity across the sensor. PIR can be sensitive to groups of motion, like sunlight and shadows through a tree, blowing leaves, or rain.

PIR is most sensitive to motion moving across the field of view. Objects that are the same apparent temperature as the background may not be detected when they move. PIR sensors also work well with the Night Vision IR light in Blink cameras.

Motion Detection using Pixel Difference Analysis

Blink Mini
Pixel Difference Analysis (PDA) compares every frame of video to the next one, looking for a certain amount of difference. The amount of change needed to make a Motion Detection event is controlled with the Sensitivity setting in the Blink app. Low sensitivity means it is harder to make a motion detection event. High sensitivity responds to small amounts of motion.

Mini cameras have been used to detect motion through glass. Remember, this is not the most accurate way to detect motion, but these tips will help. 

Note: The Mini camera was not designed to detect motion through glass and your results may not be consistent.

Motion Settings 

Motion Settings allow you to customize how your Blink camera detects motion. Located in Device Settings  for each camera, you can control motion detection, zones, retrigger time, and more. Visit the New Device Layout Settings article for a complete list of motion settings for your Blink camera. Note: Before you Enable Motion Detection on your camera, you must first arm your Blink system.

How to Snooze motion-activated notifications

  Note: We’ve enhanced the design of the Blink app. If the steps listed in this article do not match your current app version, you can view the updated design.

Use this article to understand how to use Snooze for motion-activated notifications. The Snooze option allows you to temporarily pause motion event notifications being sent to your mobile device. 

For example, if you are receiving too many motion notifications from your camera you can temporarily stop receiving all motion notifications. The camera; however, will continue to record clips.

Since Snooze is on a timer, it will automatically disable the pause after the desired length of time is reached. 

Turning on Snooze Notifications

1.When the camera’s system is Armed, Snoozeappears next to the Running Man icon (Motion Detection) .

◦ By default, this icon is gray (Snooze is off).

◦ If the Running Man icon is gray (Motion Detection is off), the Snooze icon does not display.

2.Tap Snoozeand the bell turns solid blue. A message displays asking you to choose how long you want the Snooze to last. Select 30 minutes or up to 4 hours.

◦ Use the checkbox to apply the selected Snooze time to all other cameras on the system that currently have Snooze active.

Turning off Snooze Notifications

1.When Snooze is active, the icon turns solid blue . Tap an active snooze to end it early. A confirmation message displays the amount of Snooze time remaining. You can tap the X in the upper-right hand corner to continue the active snooze or select End Snooze.

◦ The Snooze icon will switch back to gray .

◦ Tap the Apply to all devices checkbox to end Snooze for all cameras on the system.

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Alexa Snooze Notifications

Alexa will continue announcing events even if you have turned on Snooze notifications for your camera or system. To turn off Alexa Motion Announcements, follow these steps:

If you want Alexa to resume announcing motion notifications, you must turn on Motion Announcements in the Alexa app.

Setting a custom Snooze notification

When you have a Blink Subscription Plan or trial, you can set Custom times up to 24 hours. Learn more about Blink Subscription Plans extra features and benefits for your devices.

1. Tap Snooze on the home screen and select Custom.

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2. Select the amount of time to Snooze your notifications and then tap Start Snooze. You have the flexibility to select any time between 1 minute and 24 hours to stop your notifications.

Your set custom Snooze time will then appear as a notification on the Home screen.

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This clever solar powered security camera lets you monitor your property in real time whenever someone approaches. And because it’s solar powered, you can position this camera in a wide range of settings – even those without a power supply, giving you many more options than with a traditional wired security camera. You’ll gain a view of any location, on your phone, simply by screwing the light into position.

With a motion sensor, it begins recording when someone approaches your property and you can even save screenshots or recordings for future use. There’s also a microphone and speaker so you can hear visitors and speak to them – perfect for those times when a delivery arrives and you’re not home.

Everything is integrated with the app so you have all the data you need at your fingertips and can keep an eye on your property, even when you’re miles away. The app also lets you share the camera view with friends and family, if you choose.

As it’s powered by solar energy, you don’t need to wire this security camera, so it’s a cost-effective and easy way to gain the security you need day or night.

Where to use
This solar powered security camera is easy to install on a wall so you can use it in any areas where you need added security. You can even use this security camera on buildings without a power supply, thanks to the solar power technology, giving you a view of any location, delivered straight to your phone. Use at home to see who is approaching your front door or position in your chosen spot to keep an eye on garages, sheds, or gardens. This solar powered camera is also perfect for work environments such as offices or workshops – helping you protect your business, no matter where you are.

How it works
This security camera is powered by solar energy and works day or night, rain or shine by storing up energy throughout the day. This makes it a smart choice if you want all the benefits of a security camera but without the cost and fuss of using wires, cables and power supplies. And of course, with solar power, there are no energy bills to worry about.

Infrared technology allows you to see what’s going on at night-time and the camera has a 355°-degree rotation 90°-degree tilt and so you can see people approaching your property from almost any angle in 1080p (full high definition).

When the sun shines, the light captures natural energy to store in the camera’s battery. The camera only activates when someone approaches the property so helps to save energy and data storage when there’s nothing to monitor.

These lights are designed to work in a range of climates and will charge even in cloudy conditions but for extra peace of mind, there’s also a handy USB charging point which you can use to give an extra boost of charge when you need to.

Installation
Installation of this solar powered security camera is so easy. In the box you’ll find the camera, solar panel, bracket and screws along with full instructions. Remember, there’s no need for wires or a power supply – so you’ll be able to set up your new security camera quickly and easily.

You can position the solar panel and camera together – or if you wish to place them separately (for example, if you’d rather put the solar panel in a sunny spot and the camera in a more shaded position), you can purchase an extra bracket and cable separately to easily do this.

Once you’ve fixed the solar panel and camera in your chosen spot, just download the app (available in both the App Store and Google Play) and this will walk you through all the set-up process so you can tailor the camera and app to your own specific needs.

What if you could view and record any outdoor space using a truly remote camera? Now you can using the uBox 4G camera — simply insert your sim and position your camera. No wiring, batteries or Wi-Fi required (comes with one month’s free cloud subscription to get you started).

Features

• Includes 1 x dome camera, 1 x solar panel, 1 x solar panel bracket, user manual, app instructions and screws
• You’ll need a smart device, sim card and access to the internet (we recommend setting up a data plan to use this camera)
• Features a motion sensor to activate the camera when people approach your property
• As no power supply is required, this camera gives much more flexibility than a traditional camera
• Save images and video recordings to your phone or to the cloud
• Includes a speaker and microphone to communicate with visitors to your property
• Features infrared technology for night-time use
• Camera has a 355°-degree rotation
• Battery type 18650 / capacity 3200mah per piece (x6)
• No need to connect to mains
• No electricity costs, this security camera charges using power from the sun
• Designed for year-round outdoor use
• Easy installation – no DIY skills required
• Waterproof and weather resistant
• Designed to meet the SPV’s Standards
• 2 year guarantee

Ubox 4G LTE Cellular Security Camera Guide

Read More : How to Set Up UBOX Camera

Please follow the video to install the sim card.

Easy to Install SIM & SD Card

TD473:https://cdn.shopify.com/videos/c/o/v/a0af8a961b0543299114bdcc9384bddd.mp4 

TDA73:https://www.amazon.com/vdp/0c62d77344e84189b16c358236f7a586?ref=dp_vse_rvc_0

My camera is offline, How to solve it?

(1) Please check whether the data plan has run out . If there is no remaining data, please top up data in time. After topping up, you need to activate the device— restart it manually or wait for 1 hour to restart automatically, then restore the device online state.

(2) Whether the device is running out of battery. If the device is running out, please charge it in time.

How much $ to add data,and how do I do it?

There are several data plans for this cellular security camera. You can easily add data from the UBOX App, there is only 100M default data for testing, please charge it before running out. Any other questions please feel free to contact us via Email:Johnny@hiseeu.com

How do you know how much data you have left before having to renew?

If you use our SIM card, you can go to the App–>device list–>settings–>4G traffic service–>then it will show the remaining data you have.

What do the colors of the different lights mean?

Hi there, here are the tips for the light colors:

1. SIM card not found — red and blue lights flash alternately

2. SIM card arrears or shutdown — red and blue lights flash alternately slowly

3. Steady red light — the signal is too poor and the network connection unsuccessful

4. Red light flashing slowly — 4G SIM card is abnormal

5. Steady blue light — successfully connect to the network

Hope that could help you.

If you have any doubts, please contact us immediately, we will get back to you within 24 hours.

Can this camera use wifi connection?

Dear friend,this camera can only support 4G/5G data card, not 2.4G/5Gwifi connection

How to share the camera with my families?

After connecting the camera via UBOX app, you could share it to anyone you want. The camera supports 3 people to view at the same time, and the number of users is not limited.Please enter the APP , down to “device” , click the upper right corner gear icon , click share Permissions , click the blue share , enter your friend’s email (You need your friend to download Ubox first and register an account via email)

Then your friend can click “Me” , click “My Friends” , accept it .

How to add camera to the app UBox

Hi, here are the steps for you to connect the cellular security camera:

Here is a video of the camera connection：

a.TDA73:https://cdn.shopify.com/videos/c/o/v/8cd89c4040594430af7a5c6c9fb538ad.mp4 

b.TD473:https://studio.youtube.com/video/ppzEFJzuS7Q/edit

1. Please full charged the camera before the first use.

2. Download UBOX APP. Scan the QR code in the “easy guide” or search UBOX APP in the Google Play/App store.

3. Insert SIM card and micro SD card. (If you want to use cloud storage, you can leave out the micro SD card.)

4. Press the power button and reset button. Wait for a few seconds, then you will see the blue light.

5. Register account and login,Launched the Ubox app, sign up an account by a valid Email

address as the new user and then log in.

On the UBOX app, click “add a device” – “setup 4g device” – “next”.

6. Scan the QR code on the camera, wait for a few seconds, connect successfully.

Hope this could help you.

Please contact us if you need any further assistant. We will reply you within 24 hours.

Where do I get the 4G card and how much does it cost

There should be a free 4G SIM card coming with this cellular security camera, it includes free 100M cellular data for adding the camera to UBOX app and testing, do not forget to charge it before it runs out, otherwise the 4G LTE security camera will be offline, but you can easily charge it from the camera setting page. By the way, this 4G camera only spend cellular data when your phone is connected to it, or push motion notifications. 

Does it work with verizon/ AT&T?

Yes, our camera could work with Verizon, T-Mobile and AT&T. Also, the SIM card in the package comes with 100M data for you to test the camera.

But if you want to use Verizon, you just can use the SIM card come with the camera.

What is the largest Micro SD card size that can be used with this camera?

The camera uses the micro SD card, the maxmium capacity of the SD card is 128GB. Any concerns, the customer service could be contated through“ Orders>>Sold by>>Contact us”

It is the phone need to be close all the times to be conected ?When the camera uses data?

No, it works on its own 4G SIM card usually( there is a SIM card coming with the camera, charge it to work), when the phone app does not connect to the camera, it can monitor and record the videos, this will not spend any cellular data; when there is a motion detected, it will push a notification to your phone, and it will only spend cellular data when you watch live video or playback the records.

Will it work if it runs out of data?

Hi, yes, but you need to insert a micro sd card. The camera will record video when the data runs out. However, you can’t view the recordings on APP and can’t receive the instant notifications. If you need to check the recordings, you need to take out the micro SD card to view on computer. If you use the card in the package, you could buy the data directly on the APP.

Please contact us if you need any further assistant. We will reply you within 24 hours.

Why aren’t the alarms triggered when people pass by?

1) Please check the detection sensitivity in the UBOX app. You could choose the sensitivity level. ( Low-Middle-High)

2) Please check if you set the detection zone. The camera will not detect people outside the detection area.

3) Please check if you set the detection time. The camera will not detect people during non-working hours.

4) If the data runs out, you will not receive instant notifications. But the camera will capture some pictures and save in the app. If you put a micro sd card in the camera, it will save videos.

If you forget your account password, how do you retrieve it?

1.Click Forgot password 

2.Select country and Input E-mail address or phone number，click“next”

3.Input verification code and new password

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Read Next :

1. Milesight CMS VMS installation user guide
2. Dahua Config Tool Operating Instructions
3. Tuya Camera User Guide

Using The UBOX APP User Manual

USING THE UBOX APP

USING THE UBOX APP

TROUBLE SHOOTING TIPS

Why won’t my camera connect to wi-fi?

Please confirm that the wireless network to be connected is the 2.4Ghz protocol. If your router combines 2.4Ghz and 5G you will need to open your router settings and determine the 2.4Ghz wi-fi protocol (see next question.) Make sure the camera indicator light is in the slow red light state. Confirm the wi-fi password is correct, with no extra spaces.

Why does the Ubox app say no wi-fi?

If the App says no Wi-fi it unable to detect a 2.4Ghz signal it may be to weak in this case move the camera closer to the router or you could have Band Steering enabled on your router. If your wifi router has both 2.4Ghz and 5G channels and uses band steering ( 2.4Ghz and 5G combined) the camera will not find the wi-fi setting.

The router starts on 5G by blocking any attempt by the camera to connect to the 2.4 GHz band. You will have to disable band steering by giving each channel its own unique SSID Name (wi-fi name). To do so go to your router dashboard and seperate the bands or enable 2.4Ghz only. If you cannot do this we sugguest buying a dedicated single band 2.4Ghz router for your security camera system.

Why am I not getting push notifications?

Motion Detection is turned off within the Ubox app which prevents notification function. Alerts & Notifications setting for the Ubox app during install where disallowed which will prevent any notification setting functioning

What power supply mode does the device support?

The camera is powered by a lithium-ion battery with 90 days of stand-by power or 16 hours of continuous power.

What are the indicator lights?

Indicator Lights are great for set up and trouble shooting. Turn them on and off in the app. In Device List, click the gear icon and select on or off. Blue light flashes = Pairing Status Red light on = Failed WIFI Connection Blue light on = Connected Successfully Red & Blue light on together = Connecting WI-Fi

SET UP YOUR SLEUTHGEAR WI-FI CAMERA

Scan the following QR code to install the app on your smart phone OR search for Ubox app in either Apple App Store (Apple users) or Google Play Store (Android users). 

APP REGISTRATION

Open Ubox app. Input your preferred email address and select agree to user agreement. Press REGISTER. A verification code will be sent to that email address. Allow notifications from Ubox app in order to avoid missing any notifications.                Input verification code and press NEXT.

1. SET PASSWORD IN APP

Set the login password and confirm. The password requires more than 8 characters plus a combination of letters and numbers. Press REGISTER. Enter your preferred email address and password. Then press LOGIN.

2. ADD FAMILY OPTION

Press ADD FAMILY then add groups of cameras or locations (garage, yard, office). Press NEXT.

3. ADD CAMERA FEED TO SMART PHONE

3a. Enter address information. Press DONE. 3b. Press ADD A DEVICE to add camera to the Ubox app

NOTES ABOUT PIR SETTINGS

• Disabled: Disabled PIR detection. No recording.
• Low: Delay 7 seconds after PIR detects motion.
• Medium: Delay 5 seconds PIR detects a motion.
• High: Delay 1 second PIR detects a motion
• 

TECHNICAL SPECIFICATIONS

Resolution: 1920*1080P Field of Angle View: 2.6mm @F2.0/155° IR LED: 6*850nm Wi-Fi: 802.11 b/g/n Recording: Above C10 high speed brand card is needed Storage: Cloud Storage or up to 128GB memory card Battery: Lithium-ion Monitoring: Motion Detection, Remote Live View Notifications: Push Notifications within 1 second Device Wakeup: Within 600 ms Power Consumption: Standby-120 uA, Working-170 mA User can change the PIR detection sensitivity in device settings.

 

Set sensitivity at “Disabled” or “Low” to reduce false alerts and save the battery power in busy environments. 3c. Connect the camera with power supply and connect smart phone to wi-fi. Press SET UP DEVICE. 3d. Once the camera is powered on, a blinking blue LED on the camera will indicate the camera is in pairing mode. Press YES when blue LED is blinking. 

3e. Set the camera name and select the camera location. 3f. The app will enter the 2.4Ghz wi-fi network name automatically. Enter wi-fi password. Then press QR CODE CONFIGURATION. 

3g. A QR code will display on the smart phone screen. Use the camera to scan the QR code 4” away from the smart phone screen

3h. The camera will appear on device list automatically. Now set up is complete. The camera is ready to use.

SPECIFICATIONS

Resolution	1920*1080P
Field of Angle View	2.6mm @F2.0/155°
IR LED	6*850nm
Wi-Fi	802.11 b/g/n
Recording	Above C10 high speed brand card is needed
Storage	Cloud Storage or up to 128GB memory card
Battery	Lithium-ion
Monitoring	Motion Detection, Remote Live View
Notifications	Push Notifications within 1 second
Device Wakeup	Within 600 ms
Power Consumption	Standby-120 uA, Working-170 mA

FAQS

What is UBOX TV?

UBOX is a Unique Platform that have Website, Mobile Apps and STB Set. Mobile. Website. UBOX STB.

How do you program a TV remote without a code?

Common method #4: Press and hold the power button and device key simultaneously until the LED blinks or remains lit, then release and repeatedly press the power button until the device turns on or off, then press the device key (sometimes the stop button) to save the setting.

Why is my TV not responding to my remote?

Perform a power reset. If the issue is caused by an external factor, such as network service, data broadcasting, or connected devices, it may be improved by a power reset. For Android TV™ or Google TV™ models, unplug the power cord, wait two minutes, and then plug it in.

Can any remote work on any TV?

The good news is: yes, you can use a universal remote with any TV sold today. To replace your TV’s remote, you could buy a device-specific remote from your TV manufacturer, but this could prove expensive and is actually unnecessary.

How do you turn on a TV without a remote?

To turn on your TV without the remote, just walk over to the TV and hit the power button.
Read through any manuals that came with your television if you still have them.
Check if your TV has a visible touch power button. …

Check the the left and right sides and the top of your TV, some TVs have power buttons there.

What is the magic key on One For All remote?

The MAGIC key is used to set up your ONE FOR ALL 5. The POWER key operates the same function it did on your original remote control. The TV, VCR, SAT, DVD, and AMP keys select the home entertainment device to be controlled.

Can I use my phone as a remote for my TV?

If your phone has an IR blaster, download a TV-remote app like AnyMote Smart IR Remote. Not only can it control your TV, but also any device that receives an IR signal—set-top boxes, DVD and Blu-ray players, stereo equipment and even some air-conditioning systems.

Why won’t my One For All remote work?

Remove a battery from the remote and press a button to discharge the remote entirely. Reinsert the battery – the LED should blink twice. Press the digits 2 and 8 simultaneously within 6 seconds – the LED should blink twice.

Why did my remote stop working?

A remote control that will not respond or control your TV usually means low batteries. Make sure you are pointing the remote at the TV. There also may be something interfering with the signal such as other electronics, certain types of lighting, or something blocking the TV remote sensor.

Does s22 have IR blaster?

it was last device having IR Blaster, NFC, Expandable storage, removable battery & 3.5mm jack, the design was so beautiful and unique, leather finish back with metallic finish edges. now i’m thinking to have new Note/S22Ultra when it comes.

How do I change the motion detection sensitivity?

Go to the Ubox App, tap on the camera you want to adjust, then tap on Settings. Scroll down to Motion Detection and tap on it. The sensitivity can be adjusted by moving the slider bar.

How do I change the push notification settings?

Go to the Ubox App, tap on the camera you want to adjust, then tap on Settings. Scroll down to Push Notifications and tap on it. You can turn push notifications on or off, or set them to receive only when motion is detected.

How do I change the email notification settings?

Go to the Ubox App, tap on the camera you want to adjust, then tap on Settings. Scroll down to Email Notifications and tap on it. You can turn email notifications on or off, or set them to receive only when motion is detected.

How do I change the FTP upload settings?

Go to the Ubox App, tap on the camera you want to adjust, then tap on Settings. Scroll down to FTP Upload and tap on it. You can turn FTP uploads on or off, or set them to receive only when motion is detected.

Why are my videos not uploading?

Make sure your wifi network is working properly and that your router has a static IP address (recommended). Also make sure that your router supports UPnP (Universal Plug and Play) which allows UPnP-enabled devices (such as your Ubox) direct access through your router firewall without requiring any special configuration of port forwarding rules or DMZ settings.

If you have a dynamic IP address, we recommend using a service such as dyndns.com so that you can access your videos from anywhere in the world using a unique URL such as http://upbox-xxxxx.dyndns-xxx.com/video/.flv where xxxxxx is your dynamic IP address and is name of your camera as defined in your Ubox app (see below.)

If you are still having problems with video not uploading please contact us at support@uboxcamcorder.com for additional assistance via email support ticket system for additional assistance via email support ticket system for additional .

Why won’t my camera connect to wi-fi?

Please confirm that the wireless network to be connected is the 2.4Ghz protocol. If your router combines 2.4Ghz and 5G you will need to open your router settings and determine the 2.4Ghz wi-fi protocol (see next question.) Make sure the camera indicator light is in the slow red light state. Confirm the wi-fi password is correct, with no extra spaces.

Why does the Ubox app say no wi-fi?

If the App says no Wi-fi it unable to detect a 2.4Ghz signal it may be too weak in this case move the camera closer to the router or you could have Band Steering enabled on your router. If your wifi router has both 2.4Ghz and 5G channels and uses band steering ( 2.4Ghz and 5G combined) the camera will not find the wi-fi setting. The router starts on 5G by blocking any attempt by the camera to connect to the 2.4 GHz band.

You will have to disable band steering by giving each channel its own unique SSID Name (wi-fi name). To do so go to your router dashboard and separate the bands or enable 2.4Ghz only. If you cannot do this we suggest buying a dedicated single band 2.4Ghz router for your security camera system.

Why am I not getting push notifications?

Motion Detection is turned off within the Ubox app which prevents notification function. Alerts & Notifications setting for the Ubox app during install where disallowed which will prevent any notification setting functioning.

What power supply mode does the device support?

The camera is powered by a lithium-ion battery with 90 days of stand-by power or 16 hours of continuous power.

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Documents / Resources

UBOX Using The UBOX APP [pdf] User Manual Using The UBOX APP

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