DVRCMS.Com

Myq App Setup And User Guide

admin — Wed, 15 Jan 2025 13:54:24 +0000

While the myQ App can make getting in and out of your garage easy, there’s so much more it has to offer. Get groceries delivered to your garage by giving access through the myQ app. Secure delivered packages by allowing drivers temporary access. Set schedules on when you want to open and close your garage door. Stay updated on daily activity with real-time alerts from the myQ app. Use the guides below to find out how to activate and add Chamberlain Group devices to your myQ app. Sign up for email updates so you know when the myQ app has new smart features to make your life easier.

Password Reset

How to Reset your Password

The option to change your password in the app is only available when signing in using an e-mail and password, not Single Sign-On (SSO).

• Changing Your myQ Account Password in the myQ App

• Changing Your myQ Account Password If You Forgot the Password

• Changing Your Password if you are Locked Out

Requirements to Change Your myQ Account Password

Passwords need to be at least eight (8) characters in length and must contain at least three (3) of the following four (4) character types:

• Uppercase letter

• Lowercase letter

• Number

• Symbol

How to Change Your myQ Account Password in the myQ App

1.Tap the Initials icon in the top left corner.

2.Tap on Manage Account.

3.Tap Change Password.

4.Enter the current password.

5.Enter the new password.

6.Confirm the new password.

7.Tap on Submit.

Note: If you don’t see this option in your account, you most likely use SSO with Amazon, Apple or Google to login. No password update is necessary, continue logging in with SSO.

How to Change the Password for a myQ Account

The option to change your password in the app is only available when signing in using an e-mail and password, not Single Sign-On (SSO).

• Changing Your myQ Account Password in the myQ App

• Changing Your myQ Account Password If You Forgot the Password

• Changing Your Password if you are Locked Out

Requirements to Change Your myQ Account Password

Passwords need to be at least eight (8) characters in length and must contain at least three (3) of the following four (4) character types:

• Uppercase letter

• Lowercase letter

• Number

• Symbol

How to Change Your myQ Account Password in the myQ App

1.Tap the Initials icon in the top left corner.

2.Tap on Manage Account.

3.Tap Change Password.

4.Enter the current password.

5.Enter the new password.

6.Confirm the new password.

7.Tap on Submit.

Note: If you don’t see this option in your account, you most likely use SSO with Amazon, Apple or Google to login. No password update is necessary, continue logging in with SSO.

Changing Your myQ Account Password If You Forgot the Password

1.Tap the Initials icon in the top left corner.

• Note the email for the myQ account under the initials before signing out. If you do not have access to the email associated with the myQ account, see How to Change My Email Address on My myQ Account.

1.Tap Sign Out

2.Tap Already have an account? Sign In on the login screen

3.Tap Sign In With Email

4.Tap Forgot Password on the sign-in screen, below the email and password.

5.Enter the email address that was used to create the myQ account.

6.Enter the four-digit code sent to your email address.

• If you do not see an email check your spam or junk folder.

• Depending on your email provider, the email may take 30 minutes to 24 hours to be received. Please wait before requesting another code.

7.Create a password and enter it twice to confirm.

8.You are now logged into the app.

Note: After changing the password, any mobile device(s) using this email address will need to be updated with the new password in order to access the account.

Changing your password if you are locked out

1.Tap Log In

2.Tap Forgot Password on the sign-in screen

3.Enter the email address that was used to create the myQ account.

4.Enter the four-digit code sent to your email address.

• If you do not see an email, check your spam or junk folder.

• Depending on your email provider, the email may take 30 minutes to 24 hours to be received. Please wait before requesting another code.

1.Create a new password and enter it twice to confirm.

2.You are now logged into the app.

Email Updates

Follow the steps below to enable or disable notifications using the myQ app.

1.Login to the myQ app.

2.Tap the gear icon within the device view.

3.Tap on Notifications.

4.Tap the slider next to the notification to enable or disable the notification.

5.Tap Save.

Note:

• Each phone with the myQ app installed will receive push notifications.

• Email notifications are sent only to a valid email address. If you want more than one device to receive email notifications, each device must have access to the email account used during the creation of your account.

Set Up Family & Friends

myQ Users is a feature that allows you to invite up to two (2) Co-Owners and thirteen (13) additional people to access your myQ account on the myQ app.

How to Invite a New myQ User

1.Open the myQ App.

2.Tap Users at the bottom of the screen.

3.Tap the plus sign (+) (top right).

4.Choose the type of user you want to add based on the permission you would like to provide:

• Co-Owner – Allows 24/7 access to all your myQ devices and account settings.

• Family & Friend – Allows access to the myQ devices you select.

1.Enter the user’s name and email address or select the plus sign (+) next to the name field to pick from your phone’s contacts list.

Note: When choosing from your phone’s contacts using the plus sign (+), you may receive a pop-up requesting permission for myQ to access your contacts. The phone contact must contain an email to be selected.

1.Complete the invitation

•

◦ For Co-Owners – Tap send to complete the invite.

◦ For Family and Friends – Continue to step 7.

1.Select an access period then continue.

•

◦ Always

◦ Temporary- Set specific start and end dates and specific times for access.

◦ Recurring- Choose specific days for access.

1.Select which myQ devices you want to share with the new user.

1.Review the invitation summary, which will include:

•

◦ Name of the person you’re inviting.

◦ The email address the invite will be sent to.

◦ The type of permission you’re giving (Co-Owner or Family & Friend).

◦ The devices you’re sharing.

1.If the summary is correct, tap Send at the bottom of the screen.

Note: The invite must be accepted within 7 days.

Inviting Users to Access Your myQ Account

myQ Users is a feature that allows you to invite up to two (2) Co-Owners and thirteen (13) additional people to access your myQ account on the myQ app.

How to Invite a New myQ User

1.Open the myQ App.

2.Tap Users at the bottom of the screen.

3.Tap the plus sign (+) (top right).

4.Choose the type of user you want to add based on the permission you would like to provide:

• Co-Owner – Allows 24/7 access to all your myQ devices and account settings.

• Family & Friend – Allows access to the myQ devices you select.

1.Enter the user’s name and email address or select the plus sign (+) next to the name field to pick from your phone’s contacts list.

1.Complete the invitation

•

◦ For Co-Owners – Tap send to complete the invite.

◦ For Family and Friends – Continue to step 7.

1.Select an access period then continue.

•

◦ Always

◦ Temporary- Set specific start and end dates and specific times for access.

◦ Recurring- Choose specific days for access.

1.Select which myQ devices you want to share with the new user.

1.Review the invitation summary, which will include:

•

◦ Name of the person you’re inviting.

◦ The email address the invite will be sent to.

◦ The type of permission you’re giving (Co-Owner or Family & Friend).

◦ The devices you’re sharing.

1.If the summary is correct, tap Send at the bottom of the screen.

Note: The invite must be accepted within 7 days.

How to Create and Manage myQ Account Notifications

You can set up notifications in the myQ app to know when there is activity on a connected myQ device. Notifications can be sent to your phone or email.

If you choose a specific time for your notification, the notification can’t be scheduled past midnight. For example: If you want the scheduled notification to run from 10:00 pm to 6:00 am, you must create two notifications. One notification to schedule 10:00 PM to 11:59 PM and then another notification to schedule 12:00 AM to 6:00 AM.

How to Create a Notification for a myQ Account

1.Tap the plus sign (+) on the home page then select the connected device or tap the gear icon located within your device view.

2.Tap Notification or Notification and Alerts. Existing alerts for this device will be displayed.

3.Select the device you want to set a notification for.

4.Name the notification.

5.Choose the activity you’d like to be notified for (garage door open, light on, locked, motion)

6.Choose when you would like to be notified.

• Immediately: Get a notification as soon as the device changes.

• Remind Me: You can set a delay for notification. For example: Receive a notification after the door has been open for 10 minutes.

1. Custom times can be set up by enabling Custom Time and Day otherwise, notifications will be received for all times and days (24 hours a day, 7 days a week)

• When scheduling notifications that run past midnight, you’ll need to create two separate notifications. For example: If you want the notification to run from 10:00 pm to 6:00 am, set up one notification for 10:00 PM to 11:59 PM and then create another notification for 12:00 AM to 6:00 AM. This way, you’ll cover the entire time period.

2.Choose how you’d like to be notified.

• Push notification

• Email

3.Tap Save.

Manage Notifications

1.From the home page, click on Gear Icon next to the device you’d like to manage,

2.Select Notification and Alerts

3.To enable/disable a particular notification, use the Toggle switch Under Access Notifications,

4.To edit a notification, tap on the notification you’d like to modify.

Delete Notifications

1.From the home page, click on Gear Icon within the device view.

2.Select Notification and Alerts.

3.Locate the existing notifications that are listed under Access Notifications.

• For Apple: Swipe left on the notification to reveal the Delete option.

• For Android – Press and hold on the notification and you will get the delete option.

1.Tap on Delete to confirm.

2.To edit a notification, tap on the notification you’d like to modify.

Notes:

• You should receive a push or email notification within 90 seconds. If you have not received a notification within 90 seconds, if not, check your device and ensure you can receive push notifications. If you denied this request when installing the app, you will need to turn it on. Consult your device’s instructions for enabling a push notification for the app.

• If your event history does not match your time, update your zip code and time zone within the account settings. See myQ® Home Control App Website – Time for alert/event is different from local time or wrong.

Add a Device to a myQ Account

A myQ device can be a myQ-enabled garage door opener, myQ-enabled gate, a myQ-enabled commercial door opener, or a myQ light control. We have two types of myQ light controls – the Remote Plug-In Light Control and the Remote Light Switch.

To Add a Device Using the myQ App

1.Log into your myQ account.

2.Tap the Initials in the upper left corner.

3.Tap Device Management.

4.Tap the Device/Hub to add the myQ device.

5.Tap Add New.

6.Select the type of device you want to add:

• myQ Garage Door Opener (non-Wi-Fi)

• Remote Light Control

• Commercial Door Operator

• Gate Operator

myQ Garage Door Opener (non-Wi-Fi)*

1.Tap on myQ Garage Door Opener

2.The screen displays “Walk up to your garage door opener and locate its learn button”, and tap Next.

3.Press and release the learn button on the garage door opener once, or the learn button on the door control twice.
Note: If you have a Wi-Fi garage door opener, see How to Clear the Wi-Fi Settings on a myQ Wi-Fi Product before attempting to add it.

4.Once the garage door opener or door control has been added, name your device then tap Save.

Remote Light Control

1.Tap on the Remote Light

2.Walk up to your remote light and locate the learn button on the side or under the cover of the remote light switch.

3.Tap Next

4.Press and release the learn button.

5.Name your device and Save.

Commercial Door Operator

1.Tap on Commercial Door Operator.

2.Locate your commercial door operator’s RADIO button.

3.Tap Next

4.Press and release the RADIO button.
Note: If you are unable to find the RADIO button, please contact your local authorized LiftMaster® dealer for assistance.

5.Once the commercial door opener has been added, name your device then tap Save.

Gate Operator

1.Tap on Gate Operator.

2.Locate the Learn or Reset button on the Gate Operator, and tap Next.

3.Open your gate with a remote or access device and tap Next.

4.Now, either (A) press the gate operator’s learn button twice or (B) toggle the gate from reset to run using the reset button switch three times. The gate operator may sound an alert tone. (This step must be done within 30 seconds of opening the gate)
Note: If you are unable to find the learn button or reset button, please contact your local authorized LiftMaster® dealer for assistance.

5.Once the gate has been added, name your device then tap Save.

myQ Error Codes and How to Resolve Them

Below are potential error codes you may encounter when using the myQ app and how to resolve the cause of the error code

Error Code	Error	Resolution
203	The username or password you entered is incorrect. Try again.	1.The email address or password was entered incorrectly, verify you are using the correct email address or password and try again. 2.If necessary use the myQ app’s “Forgot Password” option to get a new password.
207	The user is locked out.	See article, How to reset a MyQ® locked account or forgotten password
225	Bootloading was performed in the last 10 minutes can’t continue	Wait 10 minutes and try to add the serial number again
301	The gateway or hub serial number was invalid. Please try again.	Make sure the device is online and the serial number that was entered is correct.
304	Please make sure your device is connected and the Green LED is solid ON.	See article, How to resolve connection issues with the Internet Gateway
308	The device is not responding. Please check that the device is powered and in range.	Activate your myQ device from the handheld remote or power button • The garage door opener won’t open or close from the MyQ Home control app
309	The gateway or hub is offline. Please check the power and network connections.	See article, MyQ App Displays Offline
310	That device is on another User’s Account and unable to register.	See article, myQ error 310 – That device is on another User’s Account and unable to register.
311	This Wi-Fi Hub / Wi-Fi Garage Door Opener is either not provisioned to Wi-Fi or not connected to the Internet.	Log into the myQ app and follow the steps to connect to a Wi-Fi network • Wi-Fi Garage Door Opener: How to connect a MyQ Wi-Fi garage door opener to a home Wi-Fi network • myQ Garage, Smart Garage Hub or Smart Garage Control: How to Connect a Smart Garage Hub or Smart Garage Control to a Home Wi-Fi Network
601	This garage door is permanently linked to its hub and cannot be removed. To remove garage door, go to Device Management and remove the Wi-Fi Garage Door Opener.	For a Wi-Fi Garage Door Opener, the door opener is permanently connected to the built-in gateway, thus the door opener cannot be deleted from its own gateway. The gateway must be deleted instead. See article How to delete a place/hub from a myQ account
602	A device on your account already has the given device name.	There is an existing hub on the account that has the same name that the app is trying to name the hub you are adding. Go to Device Management within the myQ app and change the name of the existing hub.
707	For your security, schedules to close a garage have been disabled until further notice. We apologize for the inconvenience.	This error message means that there is a myQ Garage on the account and that the device is unable to schedule the door to close.
	Offline	To resolve the Offline Error, see MyQ App Displays Offline
	Close Error	To resolve a Close Error, see How to resolve a Close error in the myQ app
	Monitor Door Only	To resolve a Monitor Door Only message, see Monitor Door Only Mode
	Work Light Error	Plug in the myQ Remote LED Light and make sure it is programmed to the garage door opener.

Device is Offline

If your myQ device appears to be offline and cannot be controlled via the myQ app, there are several things that could be causing this issue to occur, such as:

• No power to the myQ Hub (myQ Garage, Smart Garage Hub, Smart Garage Control).

◦ Make sure that your device is plugged into a working outlet.

• The myQ Hub is not connected to the router.

◦ Try unplugging your router or modem from its power outlet. Wait 10-15 seconds and plug it back in.

• The router is not connected to the internet.

◦ Check with your internet service provider to see if your internet connection is down.

• Updates to your home network such as updated router settings, a change to your Wi-Fi password, or a new router being used.

◦ See How to Clear the Wi-Fi Settings on a myQ Wi-Fi Product to clear your current Wi-Fi settings.

◦ See How to Reconnect to myQ after Replacing the Router or Changing the Router Settings to change your Wi-Fi settings.

Smart Garage Hub or Smart Garage Control Appear Offline

Check the LED status on your Smart Garage Hub or Smart Garage Control. For more information on the LED status, see Unable to Connect a myQ Device to Home Wi-Fi Network Overview and scroll down.

myQ Garage

myQ Smart Garage Hub

Smart Garage Control

Wi-Fi Garage Door Opener

Check the LED status on the Wi-Fi Garage Door Opener by checking the adjustment button in between the up and down arrows on the operator. For more information, see Unable to Connect a Wi-Fi Garage Door Opener to Wi-Fi Overview and scroll down.

Error Code 1-1

Safety Sensors are Obstructed or Not Connected

Error Description

This error occurs when the garage door opener detects that the safety sensors are blocked, not aligned or have an issue with the wires.

Symptoms of Error

When the garage door begins to close, it reverses to the open position or the garage door does not move and remains in the open position.

How to Fix

1.Ensure the safety sensors are aligned and no objects are between them

2.Check that the safety sensors are correctly connected to the garage door opener

3.If the above steps don’t resolve the error, the wires may be damaged, or there is an issue with one of the safety sensors

View a Help Video

How to Align the Safety Reversing Sensors on Your LiftMaster Garage Door Opener

This video demonstrates how to align the safety reversing sensors on your LiftMaster garage door opener.

Error Code 1-2

Safety Sensor Wiring Issue

Error Description

Users will encounter Error Code 1-2 when the garage door opener detects that the safety sensor wires are shorted or reversed.

Symptoms of Error

The garage door opener will not close, and the opener’s lights will flash or click ten (10) times.

How to Fix

Ensure the safety sensors are correctly wired to the operator and that the bare copper is not touching.

Error Code 1-3

Door Control Wire Issue

Error Description

Users will experience Error Code 1-3 when the operator detects there is a short in the wires connecting the Wall Control to the garage door opener.

Symptoms of Error

The garage door opener works when using the remote controls and keypad, but it does not operate from the wall control panel.

How to Fix

This is best fixed by a Dealer. Use myQ Diagnostics in the myQ app, How to Use myQ Diagnostics, or find a Dealer near you by clicking on the link below.

Face Detection*

How do I set up myQ Face Detection?

1.Tap your initials on the top/left corner of the home screen to access the account menu

2.Tap Face Detection

3.Upon accessing the feature, you will be presented with details to learn how it works

4.Tap Get Started

5.Tap the myQ Camera(s) you would like to enable Face Detection on and tap Save

6.Read the information on the Consent page and tap Accept

7.Read the steps on the Let’s Get Ready to Scan screen and tap I’m Ready

8.Follow the In-app steps to scan your face

9.After you have completed the set-up process as the account owner, you may send an invite to existing account Co-Owners

How do I disable/pause myQ Face Detection?

1.Tap your initials on the top/left corner of the home screen to access the account menu

2.Tap Face Detection

3.Tap Settings

4.Tap to toggle off the myQ Camera of your choice

5.Tap Save

6.Any devices selected will have Face Detection paused

7.To completely pause Face Detection, select all devices and tap Save

How do I manage or delete existing myQ Faces?

1.Tap your initials on the top/left corner of the home screen to access the account menu

2.Tap Face Detection

3.Your face scan (and any minors or non-myQ account holder scans entered by account owners or co-owners) will be stored here.

4.Tap the name of the user you would like to Re-scan or Delete Scan

5.Options to Delete or Re-scan the user’s face will appear at the bottom of the screen

6.Make your selection accordingly

*Face Detection is supported in the US and CA, excluding the state of Illinois for all devices. It is also excluded in Texas & Washington for all LiftMaster or Chamberlain garage door openers with an integrated camera and the myQ Smart Garage Camera (models myQ-SGC1WLM & myQ-SGC1WCH with serial numbers beginning TC-0001).

KASA SMART CAMERA FAQ

admin — Thu, 26 Dec 2024 10:41:04 +0000

KASA SMART CAMERA FAQ, But, before that very smart plug, Kasa Smart was TP-Link Research America – TP-Link’s think tank for all things smart home. Building our name in the land of innovation, known as Silicon Valley, we were tasked with doing a deep dive into the smart home market to create customer-centric, reliable and quality products.

General Questions about Kasa Cam Outdoor

For all Kasa Cam’s basic information, please click here for details.

Below are some general questions about Kasa Cam Outdoor only.

Q1: How should I clean the surface of the Kasa Cam Outdoor?

You can clean dirt off your Kasa Cam Outdoor using a damp washcloth and wiping the edges off. We recommend caution when wiping the face of the camera so that you do not scratch the lens.

Q2: Do I need a hub for the Kasa Cam Outdoor?

Some Kasa Cam Outdoors are hub free and designed to work straight out of the box with your existing wireless network. All you need to get started is a safe and covered outlet for you to plug the camera AC adapter into, for example, KC200.

While some must work with a Kasa Hub and users will need to add the Hub first on Kasa APP, for example, KC300.

Q3: How far can I place the Kasa Cam Outdoor from my Wi-Fi router?

The average range of Kasa Cam Outdoor cameras can be 25-50 feet away from the router. This range varies based on your router model, home type and wireless interference. You can test your camera’s signal strength from the device settings menu from within the app.

Q4: Is Kasa Cam Outdoor battery powered?

Only KC300S2 and KC310S2 support battery-powered, the other Kasa Cam Outdoor can only be powered by being plugged into an electrical outlet.

Q5: Is KC200 completely wire free?

The kasa cameras are not completely wire free, as long as you need to power them on with the provided power cord.

However, kasa cameras are wirelessly connected to your Wi-Fi network after successfully setting them up.

Q6: Is there an extension cable for KC200?

We do have the extension cable for KC200, and its model is KA200E. Please click here for more details.

Q7: How do I turn my Kasa Cam Outdoor Siren on/off?

From the live view screen, tap the siren icon to be taken to the siren on/off button. Tap once to trigger the siren, tap again to disarm it.

Q8: What can I do if bugs are triggering my Kasa Cam Outdoor?

If your Kasa Cam Outdoor is placed in an area where dust or bugs are a problem, you can change the minimum motion duration setting. You can configure the minimum motion duration found in the Privacy and Sensitivity tab of your camera setting. Refer to the question “How can I reduce the number of false alerts I receive from my Kasa Cam Outdoor?”

Questions Regarding Kasa Care Subscriptions

Q1: Do I have to purchase Kasa Care individually for each of my cameras?

Kasa Care services have Plus and Premium plans.

If you subscribe to the Plus plan, you need to subscribe to the Kasa Care service for each camera individually.

The Premium plan applies to per Kasa account. After you subscribe to the Premium plan, up to 10 cameras bound to the Kasa account can enjoy the Premium plan.

Please see FAQ-1962 for details on plans and pricing.

Q2: When will my Kasa Care subscription start and when will I be billed?

Your Kasa Care subscription starts on the day after your set up the camera successfully. You can select to use the free plan or purchase a monthly/yearly subscription. You will be billed on the same day when your monthly/yearly subscription is activated.

Subscriptions automatically renew, and users can cancel the plan before the next bill date to avoid being billed for the next cycle.

Note: With a free plan you’ll only have access to your last 12 hours or 2 days of video history depending on the Kasa Cam’s model number. You may opt-out by Canceling the paid plan before your trial ends.

Q3: How do I change my Kasa Care payment information?

You will be able to change your payment information at any time through the Kasa app. Launch the Kasa app, click on the “ME” icon at the lower right corner of your screen, go to Kasa Care, and then click on Payment to change your payment information.

Kasa Care only allows for one payment card on file at a time. Notifications of transactions, subscription and payment issues will be sent via email.

Q4: Can I change my billing cycle?

Yes, you change your billing cycle for each Kasa account. When changing from an annual to a monthly plan we will refund you for the remaining unused days of Kasa Care.

You can change your billing cycle by selecting Kasa Care from the side bar, canceling your current subscription and creating a new subscription.

Q5: How do Kasa Care subscription renewals work?

Your Kasa Care subscriptions will automatically renew at the end of the billing cycle unless you choose to cancel the service.

General Questions about Kasa Care

We released the new Kasa Care service in 2020. For detailed information about the new Kasa Care service, please refer to What is Kasa Care.

Here is what you might want to know about the new Kasa Care service.

Information related to the free trial

Q1: Is there a free trial for the Kasa Care plan?

With the new Kasa Care service, every Kasa account is eligible to sign up for a free trial for the new Kasa Care plan once.

To view the Kasa Care plan, From the Kasa APP > Tap’Me’ on the bottom> Select Kasa Care

Q2: Can I get a free trial for the new Kasa Care if I already had a free trial of the legacy Kasa Care plan?

Yes! Every Kasa account is eligible for a one-time free trial of the new Kasa Care services.

Q3: How many free trials can I have for the Kasa Care plan?

Each Kasa account is eligible to sign up for a free trial once.

Q4: Can I cancel a free trial?

Yes. You can cancel a free trial at any time from the Kasa app. Do note, however, that your account will not be eligible for another free trial after the cancellation.

Information related to User Migration

Q5: How to migrate from the legacy Kasa Care plans to the new Kasa Care plans

If you have active legacy Kasa Care subscriptions for your Kasa Cameras, you can migrate to the new Kasa Care plan on your Kasa app. To view your options, open the sidebar by tapping the “≡” button in the upper left corner of the Kasa app and select Kasa Care.

To migrate and upgrade, please click on “Upgrade to New Plans” and you will be taken to the new Kasa Care ‘Select Services’ screen. You could just follow the subscription instructions to finish the migration. All legacy Kasa Care subscriptions will be terminated, and the prorated refund will be issued to your credit or debit card on file.

You can also cancel your existing subscription first and subscribe to a new Kasa Care plan later. Upon cancellation, all legacy Kasa Care subscriptions will be terminated, and the prorated refund will be issued to your credit or debit card on file.

Please note that once you’ve completed all the steps of “Upgrade to New Plans” or “Cancel Subscription,” you cannot purchase the legacy Kasa Care plans again.

Migration is one way and cannot be undone.

Please contact TP-Link support if you see a message reporting that “This subscription cannot be refunded” while migrating to the new Kasa Care plan.

Q6: Do I still have access to the legacy Kasa Care’s free features after I cancel my legacy service?

First, you will be refunded when you cancel the legacy Kasa Care Plans. After cancellation, your Kasa Cameras will automatically revert to the legacy Kasa Care’s free features:

· KC100 and KC110 will still have 12 hours of free cloud storage for 2 years from the original setup date.

· KC120 and KC200 will still have 48 hours of free cloud storage for 2 years from the original setup date.

· KC300 will still have 48 hours of free cloud storage for 1 year from the original setup date.

· KC310 will still have 12 hours of free cloud storage for 1 year from the original setup date.

Depending on the camera, you will have one or two years of free cloud storage.

Any paid subscriptions will not pause the countdown clock on your free storage.

Please note that once you’ve canceled a legacy Kasa Care plan or migrated to a new Kasa Care plan, you cannot subscribe to the legacy Kasa Care plans again.

Q7: Can I keep my existing legacy Kasa Care plan for my Kasa Camera?

Yes. You can keep your existing legacy Kasa Care plan. However, if you cancel or make changes to your plan, you will not be able to return to the legacy plan. You can switch to a new Kasa Care plan anytime from the Kasa app.

Q8: Can I alter my legacy Kasa Care plan?

You cannot make other changes to your legacy Kasa Care subscriptions.

You can cancel your legacy Kasa Care plan or migrate to a new Kasa Care plan at any time.

Plan cancellation and change

Q9: Can I cancel or change my Kasa Care subscription?

Yes. Your Kasa Care plan cancellation/change will take effect immediately. All video history outside of the new plan limits will be erased and cannot be recovered.

Either a prorated refund or a prorated credit will be issued accordingly.

If you still have one or more cameras in your Kasa Care subscription, you’ll get a prorated credit applied to your next bill.

Note: Your Kasa Care subscription can either be billed monthly or annually. You can found the current billing cycle (next invoice date) by tapping on the Kasa Care in the sidebar of the Kasa app.

If you wish to change your billing cycle, you may tap on the Kasa Care in the sidebar, canceling the current subscription and create a new one.

Refund Policy Summary Table

Billing Cycle

Canceling your plan

Downgrading your plan (moving from Premium to Plus plan)

Monthly/Annual

Effective Date: Camera subscription canceled immediately.

Refund: Prorated refund

Effective Date: Camera moved to Plus plan immediately.

Refund: Prorated credit

Cancel or Downgrade Kasa Care service on Web Portal

If you made the subscriptions from the Kasa Care Web portal or in the old Kasa app (versions before Dec 2022), you can downgrade or cancel the service on Web portal , this article will introduce some points for attention.

If you made the subscriptions in the Kasa APP app (after Dec 2022 app update) please refer to this FAQKasa Care Cancellation and Refund

Q1: If I cancel Kasa Care, will it terminate immediately?

A: Yes, when you choose to cancel the subscription, the Kasa Care plan and service will stop immediately.

Q2: Can I receive refund after cancelling?

A: After cancelling the service, you’ll be issued either a prorated refund or a prorated credit. If you’ve cancelled your Kasa Care subscription, you’ll get a prorated refund. If you still have one or more cameras in your Kasa Care subscription, you’ll get a prorated credit applied to your next bill.

Q3: Can I view cloud video clips after cancelling?

A: No, all video history outside of the new plan limits will be erased and cannot be recovered. But you can also watch the clips which are no more than 30 days.

Q4: How can I cancel the Kasa Care service?

A: Log in to the Kasa Care official website https://kasa.tplinkra.com/ , and then choose the Kasa Care subscription and Tap on Cancel Subscription, reconfirm if you want to unsubscribe, and click REMOVE, the service will be cancelled immediately.

Q5: Could I downgrade my previous plan?

A: Yes, log in to the Kasa Care official website, and then subscribe to the new service you want to downgrade, then you will switch to the new service.

The Refund Policy Summary Table from website as below:

Billing Cycle

Cancelling your plan

(moving from the Plus/Premium plan to Free plan)

Downgrading your plan

(moving from Premium to Plus plan)

Monthly/Annual

Effective Date: Camera moved to Free plan immediately.

Refund: Prorated refund

Effective Date: Camera moved to Plus plan immediately.

Refund: Prorated credit

How can I buy a Kasa Care subscription for my camera

You can subscribe to the Kasa Care plan from the Kasa app or from the Kasa Care web portal.

This FAQ will guide you step-by-step to make a new subscription.

• From the Kasa App (IOS)

• From the Kasa Care Web Portal or Andriod

From the Kasa App (IOS)

1. To subscribe to a new Kasa Care plan, open Kasa APP, and access Me-> Kasa Care.

2. Click “Add Plan” to add the new Kasa Care service.

3. Choose the service you want to buy and click Subscribe.

4. Pay for it from APP Store.

5. Select the camera you want to add to the plan, the camera selected will be applied Kasa Care features after the subscription. If you do not see your camera in the list, please make sure it has the latest firmware and have internet access.

From the Kasa Care Web Portal or Andriod

1. If you use web portal, login the Kasa Care website(https://kasa.tplinkra.com) with your TP-Link ID;

If you use Android APP, open your Kasa APP and access Me->Kasa Care.

2. Click Add Service and choose the Kasa Care plan you want to use.

3.Select the cameras you want to add in the plan.

4.Choose the Billing Cycle you prefer, yearly or monthly.

5. Add your credit card info and pay for it.

If you need any help with Kasa Care, contact TP-Link technical support .Please try to provide the following information for us to better help with your case:

1.Your TP-Link ID

2.A screenshot of Error or a screenshot of Kasa Care payment record with Order ID.

If you need further assistance contact TP-Link Customer Support here.

What are activity notifications?

Kasa Cam utilizes your smartphone’s push notification feature to alert you of activity. When your camera detects any activity (sound and/or motion based on your camera settings), it will send a push notification to your mobile device. Tapping on the notification will take you to “Activity” tab in your Kasa app. From there you can view a video recording of the activity.

Step 1: Example of push notification

How do I turn on or off activity notifications on my mobile device?

Kasa Cam utilizes the push notification of your smart phone to inform you of detected activities by the camera. This feature can be turned on during or after the installation process. This guide will show you both.

During installation:

While going through the setup process, the app will remind you to enable the notification feature. If you tap “I don’t want to be notified, then you may need to turn on this feature manually after the installation process.

After installation:

Method 1:

1: Open your Kasa app, tap the “three lines icon” on the top left corner, and then click on “Settings”.

2: Tap “Notifications”, click on the camera which you want to enable notification function. Here we take KC120 as an example.

3: Enable “Activity Notifications”, if you select “Always” in the page, you will receive notifications all the time. If you select “Custom Time”, you can custom a time period when you will receive the notifications.

Note: If your enable “Automatically Limit Notifications”, Kasa app will limit the frequency of notifications you receive to no more than one notification per five minutes regardless of activity.

Method 2:

Here we take KC120 as an example.

1. Click on KC120, then click on the “three lines icon” on the top right corner, go to the Device Settings page.

2. Click on “Notifications”.

3. Enable “Activity Notifications”, and then select “Always” or “Custom Time” as your desire.

What is Kasa Care?

Kasa Care is a cloud-based service that allows users to view and download activity recordings from a Kasa Cam.

When you purchase a Kasa Cam, you can subscribe to our advanced plan to enjoy our Kasa Care cloud service.

Your Camera’s activity recordings are stored on the cloud and associated with your Kasa account. You can review, download, and share these recordings within certain days in the activity center on your Kasa app.

You could choose either Plus Plan or Premium Plan for your account.

The subscription is associated with the account, you can add cameras to the plan or remove cameras from it on Kasa APP.

	Plus Plan	Premium Plan	Free Plan
Pricing	Pay monthly: $3 per month, per camera OR Pay annually: $30 per year, per camera	Pay monthly: $10 per month, per account OR Pay annually: $100 per year, per account	Free
				Service items	Per Camera • 30 Days of Video History • Manual Clip Recording • Video Sharing • Activity Notifications with Snapshots	Per Account • 30 Days of Video History • Manual Clip Recording • Video Sharing • Activity Notifications with Snapshots • Up to 10 Cameras	Available with or without a cloud storage plan • Live Streaming • Push-to-Talk • Activity Zones • Activity Notifications

* 30 days of video history – With 30 days of video history, you can see every event captured by your camera through a clip. The video history includes an activity recording clip, a snapshot of the detected activity, and the time the activity was recorded over the past 30 days

* Video sharing – Just tap the share button and you can quickly post your Kasa Cam clip to your preferred social media platform or share it directly with your friends and family. You can also download Kasa Cam clips to your mobile phone or tablet to keep them for long-stem storage.

* Rich notifications – When your Kasa Cam detects motion or sound, you’ll be alerted with a push notification featuring a snapshot of the detected activity, letting you decide at-a-glance if you need to respond now or later.

* Up to 10 Cameras – Kasa Care Premium represents fantastic value for multi-camera households, giving you access to all paid Kasa Care features for up to 10 cameras; it’s the way to go if you have four or more cameras.

Free cloud recording offering:

When you set up a Kasa Cam, you can enjoy the free Kasa Care service depending on the model number of the camera. With the free service, you will have access to 12 hours or 2 days of video history for the Kasa cameras

To access video history for more than 12 hours or 2 days, you have to upgrade to one of our paid subscription plans.

* Kasa Cameras that support SD card does not have this feature, you need to upgrade to one of our paid subscription plans to use the cloud storage and the features such as “Manual Recording”, “Activity Notifications with Snapshots”

Models	Inclusive Free Recording
KC100	Rolling 12-hour video history for 2 years
KC105/EC60	No free cloud recording (Add microSD card to enable free local 24/7 recording)
KC110	Rolling 12-hour video history for 2 years
KC115/EC70	No free cloud recording (Add microSD card to enable free local 24/7 recording)
KC120	Rolling 2-day video history for 2 years
KC200	Rolling 2-day video history for 2 years
KC300	Rolling 2-day video history for 1 year
KC310	Rolling 12-hour video history for 1 year

Note: The 2-year/1-year free plan starts timing after the camera is set up successfully.

Do I have to create a Kasa account to be able to use the camera?

*Note: All Kasa Cams require and only work with the Kasa for Mobile App

Yes, if this is your first Kasa device, you will be asked to create an account when you add your first camera. A Kasa account will allow you to manage the Kasa Cam and other Kasa devices. After you create your account you’ll be sent a verification email to complete the registration process.

Step 1: Tap Create Account

Step 2: Type in your Email address and set a password

Step 3: Confirm the email address and tap Continue

Does Kasa Cam have Night Vision?

*Note: All Kasa Cams require and only work with the Kasa for Mobile App

Yes, Kasa Cam comes equipped with Night Vision. Kasa Cam’s Night Vision will allow you to see what’s happening up to 30 feet in darkness. There might be slight difference in the distance of Night Vision, please click here for more details.

You can access the Night Vision settings through Camera Settings with the following options: Automatic, Off, or Always On.

Step 1: Go to your Camera’s page on the Kasa App and tap on the settings button

Step 2: Tap on Night Vision

Step 3: Choose your night vision option and tap Save.

*Note: If your camera has been placed in front of a window, you may experience some glare from the infrared LEDs used for night vision. You may need to turn off night vision to the reduce the glare. Placing the camera next to a wall’s edge may also affect how night vision works.

Read More : TP-Link VIGI VMS Ultimate Guide

General Questions related to Kasa Smart Cameras

Part 1：Installation Questions

Do I need an account to be able to use a Kasa Smart camera?

Yes, All TP-Link apps and services require the creation or use of a TP-Link ID. This is a universal account that is used to manage and access your TP-Link apps or services. One account can be used across multiple apps or services, so if you use products such as Deco, Kasa or Tapo all you have to do is create one account to access them all. You can refer to FAQ 1961 for more information.

What are the requirements to use the Kasa App?

Please download and update the latest version of the app from Google Play or the App Store. OS requirements may change with future app releases. Check your app store for information on the latest requirements.

Note: Currently, there are no plans to support other operating systems such as Windows, Mac or Linux. Kasa is only available on Android and iOS devices.

What encryption types do Kasa cameras support?

Kasa cameras currently support WEP, WPA/WPA2, and WPA3(some models) encryptions.

Portal, WPA/WPA2-enterprise, and open/unsecured networks are not supported.

Note: Kasa smart devices do support hidden SSIDs.

What bands do Kasa cameras use?

KC120 and KC200 support both 2.4GHz and 5GHz. All of the other Kasa Cameras support 2.4GHz only.

What do the Kasa Camera’s LED colors mean?

System LED Colors	Status
Solid amber	Rebooting
Alternating amber and green	Ready to Configure
Flashing red	Connecting to Wi-Fi
Flashing green	Connected to Wi-Fi
Solid green	Bound to Cloud
Flashing amber	Resetting to Factory mode

How do I mount my Kasa Camera?

Use the provided mounting equipment and follow the in-app guide for mounting your camera.

Part 2：Motion Detection and Notification Questions

How do I adjust the Camera’s detection sensitivity?

Navigate to the camera Device Settings page on the Kasa App, then tap Privacy and Sensitivity where you can find settings to change the sensitivity of the detection to a lower/higher level.

What does the Notification Frequency option do?

This option allows you to reduce the number of notifications in a particular period of time. One notification for every 5 minutes of activity. This is useful when monitoring a particular busy area.

Why clips or snapshots in the Activity Center when motion detected?

If you are using the local storage option or have not subscribed to Kasa Care you will still receive a notification if activity is detected but there will not be a recording to review in the activity Center.

For local storage go to Cameras > tap on the Camera > tap 24/7 recording to review record activity.

Does Kasa camera support email notification when it detects an activity?

No, Kasa cameras only support Push Notifications.

Part 3：Live View Questions

Who can manage my camera and view recordings?

Only individuals who have signed into the associated Kasa account can view your camera and recordings. All video streams and activities associated with your camera are private and can only be viewed by those signed into the Kasa Account.

*Note: We recommend that you never share your account information with anyone.

Can I view multiple Kasa cameras at the same time?

A preview for all cameras can be found under the Camera tab. Simply tap the play button on each preview to view what the camera is currently looking at.

Can multiple accounts/devices view the Kasa camera at the same time?

Yes, up to 10 users can be logged into your account at the same.

What should I do if the screen of my camera has an abnormal color (pink, purple, green, etc.)?

• Move the camera to a different position with a different light environment

• Switch between day and night mode,

• Reboot the camera.

• If these actions do not resolve the concern contact TP-Link Support

How long can I view the Live stream of a Kasa camera?

• There is no time limit you are viewing the livestream of your camera through the Kasa app and are on the same network

• There is a 10 minute limit if you are viewing the livestream outside of the camera’s home network or using a screen-based home assistant, like Google’s Nest Hub or Amazon’s Alexa Show.

Part 4: Third-Party Questions

How do I view a Kasa camera on a computer?

At this time Kasa Cameras do not support RTSP so viewing a camera’s stream on a computer is not possible.

What 3rd Party Home Assistants are supported?

Bother Google Assistant and Amazon Alexa are supported. This is a cloud-to-cloud integration and you will be required to connect your Kasa Account to their service in order to use voice control or view the livestream on a compatible device, like Nest Hub or Alexa show.

For Amazon Alexa: http://www.tp-link.com/us/faq-1952.html

For Google Assistant: https://www.tp-link.com/us/faq-1558.html

*Note: Refer to this link to know the commands the camera supported. For security purposes on/off commands are not available for voice control.

Part 5: Audio & Video Questions

How do I adjust the volume of the Kasa camera from the Kasa APP?

Tap on the camera tab, then tap on the camera you want to adjust. In the lower right corner you should see a speaker button. Tap and use the slider to adjust the camera’s microphone volume.

What should I do if the audio from the Kasa camera sounds muffled?

Make sure there are no other devices causing interference. If there are you may want to relocate them or the camera.

*Note: view the livestream in the same room as the camera can cause feedback on the speaker

Why there is no audio in the recordings from my Kasa Cam?

• Adjust the media volume of your phone and ensure it is NOT in Silent Mode. If you have an iPhone, please flip up the hardware switch on its left side.

• Open the Kasa App, navigate to the Device Settings page, tap on Privacy and Sensitivity and ensure you have selected to also record audio.

• Download the recorded clips/videos to your phone. Then check if you can hear the audio while playing the videos.

• Try a different phone or tablet.

• If all else fails contact support.

Part 6: Recordings & Clips Questions

Does the Kasa camera support manual recording?

Yes, however you will need to have a Kasa Subscription in order to trigger manual recording.

How can I delete recordings of Kasa camera from Kasa APP?

Tap on the Activity tab, then tap on the recording. Tap on the options button and select delete.

Do Kasa Cameras support 24/7 recording?

Yes, all current Kasa cameras support 24/7 recording. This feature requires local storage via a MicroSD card (sold separately).

Can you delete 24/7 recordings using the Kasa App?

When using the 24/7 recording feature the oldest recordings are automatically overwritten. You can delete all contents by reformatting the MicroSD card in use.

How can I download a clip to my PC?

For 24/7 recordings simply take the cameras MicroSD card and using a adapter transfer the contents from the card to your computer

For cloud storage you will need to download the individual clip to your phone and then sync it to your PC or use a cloud storage, like Dropbox or iCloud to access and download the clip to your PC.

Can I restore deleted recordings?

No. Deleted records are not recoverable.

How long will a clip be stored on a MicroSD card?

This depends on the size of the MicroSD card and the video quality used.

Use the chart in this FAQ to choose the right memory card for you.

Part 7: Other Questions

How secure are Kasa cameras?

Kasa Cameras use industry-standard AES 128-bit encryption with SSL/TLS.

How much data will my Kasa camera use when watching live video or uploading the clips to Cloud?

This depends on the resolution used. On average the usage should be no more than 5Mbps

How many Kasa cameras can be managed by one account?

There is no limit unless you are using Kasa Care’s account-based plan. If that is the limit is 10 cameras

What should I do if I’ve forgotten my password?

You can refer to this link to solve your problem.

How do I change the email address of my Kasa App account?

There is no current way to change the email address. You can create a new TP-Link ID, however, you will need to remove the devices from the old account and rebound them to the new one.

*Note: If you are using Kasa Care services you will need to cancel the account and resubscribe under the new account.

How do I switch to another Kasa account in the Kasa APP?

You will need to log out of the current account and login with the new one. Kasa APP ->Me ->View Account -> Log Out ->Login

But please note if your Kasa devices have already been bound to the previous account, you will need to remove those devices first from the old account and bind them to the new one, here is the guide for unbinding them from the old account. Or you could reset the devices manually.

Can I still use my Kasa camera if there is no internet?

You can use the camera or watch the live view without an internet connection, but please ensure both your phone and the camera are connected to the same wireless network.

Note: Motion detection or any other service associated with the TP-Link Cloud will not work if there is no internet access.

How long is a Kasa Camera’s power cord?

10 feet

How do I turn off the camera?

Open the Kasa app and on the main screen tap the “power” button next to the camera. This will enable privacy mode and stop all recording and monitoring until privacy mode is disabled.

How do I turn on or off the green LED on the front of the Kasa camera?

If you want to turn on or off the green LED on the front of the Kasa camera, navigate to your camera’s live view screen and access the device settings. Scroll down to a toggle switch for Status LED.

How do I use Push to Talk (PTT)?

Like a walkie-talkie, you can use a Kasa Camera to communicate with those around the camera. Simply press and hold the microphone button in the Kasa app. Once you hear the chime you can begin to speak. Release the button to allow for the other person to respond.

Why can’t I hear the sound of the camera when clicking the “Push to Talk” button on the camera?

Our camera’s 2-way audio is half-duplex. It can only send or receive at a given time.

Can KC300 and KC310 use the same hub?

Yes! The hub (KH300/KH310) supports both KC300 and KC310 at the same time, the maximum limit of the cameras connected is 16 cameras for 1 hub.

What is the meaning of Class 10 in SD cards?

SD cards are divided into Class 0/2/4/6/10 according to different read and write speeds. Class 10 is one of the faster-speed classes of SD card flash memory. It’s suggested to use an SD card whose read and write speed is Class 10 or above.

How to set up the Schedule feature?

On the live screen, there is the Schedule icon. Customers can set a time to turn off or on the camera.

When the camera is off, its video stream service is disabled, which means you cannot live view, and would not get any detection or notification. The camera is in standby mode.

What’s the subscription plan for Kasa Cam?

The subscription plan is also called Kasa Care. Refer to the FAQ link for details: https://www.tp-link.com/us/support/faq/1962/

KASA SMART CAMERA FAQ

How Do I Remove my Kasa Cam?

*Note: All Kasa Cams require and only work with the Kasa for Mobile App

iPhone:

Find your camera on the device list in your Kasa App. Swipe to the left to remove the camera.

Android:

Find your camera on the device list in your Kasa App. Select and Hold to Remove.

Through App Settings:

Step 1: From the Camera’s page, open settings and click Delete on the bottom.

Step 2: Read the warning and click Delete Device

Note: Be aware that when you remove your camera the following will take place:

Your Kasa Cam will be removed from your account and restored to factory settings.

All configured settings and notification settings will be removed.

When removing the camera, your existing recordings will not be deleted and your subscription recording plan will remain unchanged.

How Do I Setup my Kasa Cam?

Please following the instructions step by step in this article to go through the entire setup process, then you can control the Kasa Cam with your Kasa app.

Before we begin:

1. Please download Kasa Smart from App Store or Google Play and install it on your smartphone.

2. Connect your smartphone to your home Wi-Fi network.

3. Plug your Kasa Cam into a power socket.

Here we use KC120 for example

Step 1: Open the Kasa App

Log into your cloud account. Please refer to the link to sign up if you don’t have a cloud account.

Step 2: Tap “+” button to add a Kasa Cam, select “Add a Device”, and choose “Cameras” icon according to your model number.

Step 3: Follow the instruction on the Kasa app to power on the Kasa Cam, and wait for the light to blink orange and green.

If the light does not blink orange and green, please reset the Kasa Cam as per UG/QIG.

Step 4: Connect your phone to the Kasa Cam’s Wi-Fi network.

For Andriod:

Kasa will look for your Kasa Cam automatically, and it will take about a minute.

If you have a problem with this step, please go to Settings->Wi-Fi on your smartphone and manually connect to Kasa Cam’s Wi-Fi network (same as iOS).

For iOS:

You need to connect to the Kasa Cam’s Wi-Fi network manually, please go to Settings->Wi-Fi on your smartphone and manually connect to Kasa Cam’s Wi-Fi network (which is named Kasa_Cam_xxxx), and then go back to the Kasa app to continue the setup process.

Step 5: Choose your home network to connect, enter the password of your home network.

Step 6: Name your Kasa Cam

Step 7: Enable Activity Notifications. If you enable this function, your camera can alert you whenever it detects motion. If you don’t want to be notified, click on “I don’t want to be notified”.

Step 8: Follow the instruction to mount your camera. If you do not want to do it now, click on “No Thanks”, and we have completed the setup of Kasa Cam.

Where Can I Place my Kasa Camera

*Note: All Kasa Cams require and only work with the Kasa for Mobile App

Kasa Cam is an indoor only camera that can be placed on any flat surface or vertically mounted using the magnetic base or the mounting accessories provided.

When selecting a location to place your Kasa Cam we suggest an area that has a clear field of view, and no obstacles that may interfere with your viewing experience. Areas that face your front or back doors are typical locations.

Mounting Options:

Mounting with Magnetic base:

Mounting with Mounting Plate

Placement on a Flat Surface

With the Kasa Cam’s Adjustable arm you are also able to place the camera on any flat surface.

How do I move my camera to a different wireless network?

*Note: All Kasa Cams require and only work with the Kasa for Mobile App

You can change the wireless network by resetting your camera, and then following the regular setup process.

Step 1: With your camera plugged in remove the back cover.

Step 2: Using a paperclip press the reset button for 5 seconds.

Step 3: Once the LED is blinking amber and green launch the Kasa App and click on Add device.

Step 4: tap Choose from Pre-configured Devices.

Step 5: You will have an option Reset my Device or Don’t Reset my Device. If you are just changing the wireless network choose Don’t Reset my Device.

*Note: Be aware that selecting RESET MY DEVICE will return your camera to factory defaults removing your current camera settings, and will delete all activity and clips associated with your camera.

What are the sensitivity settings and how do I control them?

*Note: All Kasa Cams require and only work with the Kasa for Mobile App

There are two sensitivity settings: Motion and Sound.

Motion sensitivity indicates how little or how much activity must occur to trigger a notification.

Sound sensitivity indicates whether you want to listen for noise or not.

You can access the camera sensitivity settings from the device details page. For motion sensitivity and when sound sensitivity is enabled, your options are more sensitive, normal or less sensitive.

How to View the Recordings on a Kasa Camera

You will need to log in to your Kasa account in the Kasa app to view your camera’s recorded clips.

Note: If the camera enjoys the Kasa Care service, the clips uploaded to the cloud server are maintained based on your Kasa Care subscription plan.

Method 1: Viewing Cloud Recordings

• Launch the Kasa App and click on Activity, and then you can see the clips uploaded to the cloud server.

• Select the date and tap the Play icon on the clip you want to watch, and then you can watch it.

You will be directed to the Live View page of the camera if you tap the Watch Live button.

If you tap the More button on the clip, you can download/Share/Remove the clip.

Method 2: Viewing Locally Stored Clips

• launch the Kasa App

• click on Camera

• click on Manage on the camera

• tap 24/7 Recording to watch the videos saved on the microSD card.

Note:

1.Only the cameras that have microSD card slot support the 24/7 Recording feature.

2.The MicroSD card must be inserted and formatted

3.24/7 recording must be enabled.

4.The camera will overwrite the oldest files when the microSD card memory is full.

Related Tags:

“Kasa camera not connecting to wifi”, “Kasa camera offline troubleshooting”, “Kasa camera app login problems”, “Kasa camera motion detection not working”, “Kasa camera night vision blurry”, “Kasa camera cloud recording not saving”, “how to reset Kasa camera”, “how to update Kasa camera firmware”, “Kasa camera compatible with Alexa/Google Assistant”, “Kasa camera subscription cost”, “Kasa camera warranty information”, “Kasa camera installation for beginners”, “troubleshooting Kasa camera network connection”, “common Kasa camera error codes”, “Kasa camera two-way audio not working”, “Kasa camera recording schedule setup”, “Kasa camera field of view adjustment”

What is DMSS App & How it works?

admin — Sun, 09 Jun 2024 18:13:56 +0000

What is DMSS App & How it works?, DMSS: Home security has changed during the years from simple locks and deadbolts to wireless motion detectors and smart cameras. it’s a good idea to install a camera with home burglaries happening every day, so you can monitor your home and act promptly in case there is a problem. With smart voice-controlled devices, like Amazon Alexa, you can control your security cameras easily. In this article, we will answer questions like What are the benefits of DMSS, how to use Alexa for your home security camera? And how to set the DMSS Camera application on Alexa.

What is DMSS APP?

DMSS is a mobile surveillance app with functions like video playback, remote monitoring, device initialization, push notifications, and remote configuration. Devices like IPC, NVR, XVR, VTO, doorbells, alarms and access controllers can be added. After logging into the account, you can use cloud services like cloud upgrade and so on. The app supports iOS 9.0 and Android 5.0 or later systems and can be used with 3G/4G/Wi-Fi.

What are the benefits of DMSS Camera App?

Remote operations

Before talking about DMSS Camera application on Alexa, let’s see what is DMSS? DMSS app can work in an environment with various internet connections. It connects Dahua CCTV products through both Internet and Ethernet. P2P-enabled internet connection shows great simplicity, while IP or domain name-enabled Ethernet connection guarantees strong stability.

DMSS can be operated remotely to immediately and stably control specific devices all around the world through its global network coverage. many functions including PTZ controlling, video preview and playback, video image adjustment (such as White Balance, focus, etc.), alarm subscription, voice intercom and etc. can be done remotely.

increased data security

DMSS adopts multiple layers of data encryption protection to supply better data security to users.

From a product to the platform and then to the mobile client, DMSS uses multiple layers of data encryption protection to provide better data security to users. DMSS camera has also been certified by TÜV Rheinland, meaning the product complies with the GDPR and meets the TÜV Rheinland 2PfG 2624/06.17 standards, offering state-of-the-art information security and privacy protection.

Featuring a more detailed interaction design, DMSS provides a smoother user experience.

Supports thermal products

To prepare the best support for the global efforts in pandemic prevention and control, DMSS CCTV also supports thermal products (supported by CCTV Suppliers), including access control, thermal cameras, and temperature monitoring terminals. It lets the operators control thermal products remotely and perform their duty in a safer manner.

Setup DMSS App on Alexa amazon

Amazon Alexa is a virtual assistant AI technology developed by Amazon. It is able to voice interaction, music playback, make to-do lists, stream podcasts, set alarms, play audiobooks, and provide weather, traffic, sports, and other real-time information, such as news. Using itself as a home automation system, Alexa can also control your home security camera and even we can set up DMSS application on Alexa. Users are able to increase the Alexa capabilities by installing “skills” (additional functionality developed by third-party vendors, in other settings more commonly called apps) like weather programs and audio features.

Most devices with Alexa let users activate the device using a wake-word (like Alexa or Amazon); other devices (like the Amazon mobile app on iOS or Android and Amazon Dash Wand) require the user to click a button to activate Alexa’s listening mode, although, some phones also let a user say a command, such as “Alexa” or “Alexa wake”.

In September 2019, Amazon launched many new devices achieving many records while competing with the world’s smart home industry. The new Echo Studio became the first smart speaker with 360 sound and Dolby sound. Other new devices included an Echo dot with a clock behind the fabric, a new third-generation Amazon Echo, Echo Show 8, a plug-in Echo device, Echo Flex, Alexa built-in wireless earphones, Echo buds, Alexa built-in spectacles, Echo frames, and Alexa built-in Ring, and Echo Loop.

How to use Alexa for your home security camera?

Using Alexa with a home security camera adds comfort. You can use a smart display screen in your house to immediately and easily review past footage and see who’s at the door right now. Just make sure you have compatible devices and you’ll be using Alexa to check in on your camera (or cameras) in no time. One of the utilities of Alexa is setting up the DMSS application on Alexa. Let’s we how we can do it.

DMSS application on Alexa: How does Alexa work with DMSS?

To add your Dahua device using the Amazon Alexa app:

1.To set up DMSS Application on Alexa, launch your Amazon Alexa app (First Get the Alexa app)

Let’s assume that you’ve installed and configured your Alexa-compatible home security camera already and you have an Alexa-enabled smart speaker.

Now you need to log in to your Alexa app or make an account if you don’t already have one. Simply download the Alexa app and follow the prompts to sign in/register a new account.

2.In the second step of setting the DMSS Camera Application on Alexa up, tap on the menu icon. Then go to Skills & Games (Enable the Alexa skill)

Open the Alexa app and choose “Skills & Games” in the menu. Type “Ring” in the search box, open the skill, and choose “Enable.”

You’ll be asked to enter your Ring account credentials to pair your Ring account to the Alexa app.

3.Tap on the Search icon.

4.Type DMSS and then tap on Search on your phone keyboard.

5.Once it found it, then tap on the app.

6.Tap the DMSS skill, then tap ENABLE TO USE.

7.Verify your DMSS (Dahua Online) account by entering the email address and password used for the DMSS app, then tap Sign in.

8.Tap Authorize.

9.Once your DMSS (Dahua Online) account has been authorized, exit the current screen.

10.Tap DISCOVER DEVICES

11.The Alexa App will now begin searching.

12.Tap CHOOSE DEVICE to choose individual channels when discovery is finished, and tap SET UP device to set preferences per channel.

13.You are now ready to use Alexa to control your Dahua CCTV and setting up the DMSS application on Alexa is done.

How to Download the DMSS Application?

The prefix “g” or “i” differentiate the applications intended for Android and iPhone/iPad and thus we will find them in the official Google Play and App Store:

• gDMSS and gDMSS HD: Full versions of the applications for Android mobile and tablet respectively.

• gDMSS Lite and gDMSS HD Lite: Basic and free versions of the previous ones.

• iDMSS and iDMSS Lite: Full and reduced versions for iPhone

• iDMSS HD and iDMSS HD Lite: Full and reduced versions for iPad

Before, DMSS Plus was paid while you could get the Lite version for free. There are some differences between DMSS Lite and Plus such as E-Map (visual and functional installation plans), alarm management, and push notifications. Currently, there is no need to choose since Dahua has released the Plus version for free. In addition, this publication is already adapted to the new GDPR (General Data Protection Regulation).

Download Dahua DMSS software

View DMSS APP User Manual

What Functions Do These Apps Offer?

The aforementioned applications have undergone several updates that improve their operation and increase their capabilities so sometimes it is difficult to follow all the news. Therefore, let’s see a summary of what they offer us for the management of our video surveillance devices:

Integration of Other Security Devices

The main novelty is managing DMSS CCTV devices, access control devices, and alarm systems from the manufacturer Dahua in a single app.

Device Management

Among other options, they can be located within a local network (WiFi or LAN), and add devices via IP/Domain, DDNS, and P2P (Easy4IP and Lechange). This last option allows you to add devices by scanning the QR code and even a complete list of devices, very useful for migrating from the Lite app to the Plus version in a single operation.

Live View and Playback of Recordings and Stored Clips

Live, to access and capture live video from added devices, combining channels and cameras. Playback, to consult, capture, cut, and extract the recorded videos. In addition to that, clips and captures can be viewed from the smartphone’s memory.

Channel Configuration

It allows you to modify the coding (image resolution and ratio), image adjustments, PTZ or motorized zoom camera movement control, two-way audio communication with the device, and quadrant display, as more interesting functions.

Notifications and Events

Detection events generated by devices are listed and notified in the app through push notifications. These consist of instant and free alerts supported by the devices and to which we can easily subscribe, depending on the type of detection selected.

Cloud Recording, Cloud Storage Services

Upcoming updates will enable cloud video recording under a subscription service, with per-channel rates for 3, 7, or 30-day recording, and only for cameras that support such functionality.

You can also check:

Best CCTV Brands in the UK

How to See Your Dahua DMSS Security Cameras from the Cell Phone

DMSS is Dahua ‘s free software to connect to your equipment from smartphones. It is used to connect to all current Dahua manufacturer equipment: DVR recorders, HDCVI, NVRs, IP cameras, etc.

This App can be downloaded for free in both the Play Store and the App Store. The Android version is called gDMSS and the iPhone iOS version is called iDMSS.

To connect your Dahua device via P2P on your cell phone, you are going to need:

• The corresponding app for your cell phone: gDMSS for Android and iDMSS for iOS

• Device serial number: We can get it from the sticker on the equipment box or on the bottom of the equipment itself. In both cases, it would come out as follows: S/N: 6N03516PLJHIOP (fictitious number).

• Username and password of the equipment

How to Configure Your Dahua Security Cameras in DMSS

1.When you start the app, you must first select your country and then tap the “done” button.

2.Tap the button that has a camera symbol that is located at the top right.

3.The Device List will open and you should tap the “+” button.

4.In this step you have two options:

• You can scan the QR code that is on the sticker of the equipment box.

• Or you can enter the SN/Serial Number manually by touching the light blue button below.

1.If you scanned the QR Code you can skip this step:

Enter the SN of the device and touch the “Next” button.

1.Select the device that you want to add.

2.Complete all the boxes as follows:

• Add mode: Must go in P2P

• SN: It is auto-completed with the serial number of the equipment

• Device name: Write the name with which you will identify the device

• User: Enter the user of the device that you want to connect

• Device Password: Enter the password of the device that you want to connect.

Once all the boxes are completed, tap the “Save” button that is located at the top right.

If you followed the steps correctly, it should start viewing your security cameras live. By tapping the back button at the top left, you can return to Start.

How to View Your Dahua Cameras in DMSS

1.Inside Start, in the Bottom Menu, tap the “Device” button to access the list of connected devices.

2.Select the device that you want to view.

3.The Device Settings Menu will open.

4.Tap the blue button «Start preview».

If you followed the steps correctly, you should start viewing your security cameras live.

The red numbered buttons:

1.Pause: Pause or play the selected camera

2.Change quality: Change the quality of the recording from SD to HD, by default it comes in SD.

3.Sound: You can mute or un-mute the sound captured by the security camera, by default it is muted.

4.Change the number of visible cameras: You can see 4, 9, or 16 cameras at the same time, by default it comes in 4 cameras.

5.Favourites: You can add the selected cameras to favourites to be able to view them faster.

The Yellow numbered buttons:

1.Playback: Access the recordings of the selected camera.

2.Record: Make a live recording on the selected security camera.

3.Photo: Take a live photo or screenshot of the selected security camera.

4.Microphone: If your camera has a microphone, you can hear the sounds of the environment.

5.Delete/Connect cameras: If the cameras are being displayed, you can end their display by tapping the button. If they are not being displayed, you can start viewing them by tapping the button.

Conclusion

As we saw, you know about DMSS App & can set up Alexa on your camera easily, just you need to go to the menu and tap Skills. Find the relevant skill (some cameras have specific apps for the cameras, outside of their main smart home apps). Enable the skill and link the account with Alexa. It’s a simple thing to set up and it means that you can create a security monitor without ever firing up your smartphone or tablet. All you need is one of the three Amazon devices noted in the intro and a compatible DMSS camera.

Guard Viewer Security System User Guide v1

admin — Mon, 06 May 2024 15:31:06 +0000

Guard Viewer Security System User Guide v1, Guard Viewer is a mobile surveillance client app. With this app you can access surveillance products(Network Cameras,Network Speed Domes,NVRs) through network and view live or recorded video, receive alarms and manage cloud devices using your mobile phone.

1.Download the mobile APP (Guard Viewer) and Sign up

for an Account

Download the mobile APP and Sign up for an Account

1. Download and install the app.

Please scan the QR code to download the free APP “Guard Viewer”

You also can visit the Apple Store or the Google Play Store to download the Guard Viewer app for iOS or Android devices. Alter installation, tap the icon to launch the app.

2.Register an account and login

For first time use, please create a new account and add the following steps:

Please tap Sign up and follow the on-screen prompt to register an account by email.

2.Add Device to APP(Guard Viewer)

Guard Viewer Security System User Guide v1

Further support, plz email us at email love@hiseeu.com

Or contact us at +1 917 688 2228

Add Device to APP(Guard Viewer)

Auto add is not suggested. Please tap on “Later” if you see this message box.

In this situation, it will Auto Search to discover the NVR device connected to the local network. But once your mobile phone disconnects with LAN WiFi, you will not be able to view it anymore.

Please Add devices in this way

1. Please Tap on “ Menu” icon> Tap on “Devices”> “Add” ,

2. Tap on “Scan”> “OK ” to scan the NVR QR code

3.Navigate to “Menu– Network> Basic> P2P”

• If the Device Status is “Network connected…” , means device is online and ready for remote view

• If the Device Status is “Offline” , please check the network connection first, if the problem remains, please feel free to contact us at Love@Hiseeu.com

After you add the device successful, the “Device status” will be “Online”, and your APP account username will display here. • You can check your APP user name by navigate to “Me”

• If the username doesn’t belong to you, please click on “Delete” and add it again.

4. add NVR by scanning device QR code and click on “save”

5. Please Tap on “Menu ” icon, Tap on “Live View” “Add”

6. Select the device and tap on “Start Live View ”

3.Device shows “Offline” (system kit to app)

Device shows “Offline” (system kit to app)

1. If the device shows offline on the mobile phone app, we need to make sure the NVR is connected to the network perfectly or not

2. Go to your monitor that is connected to NVR, and check out the network status first navigate to this path first: “Menu–Network–Basic–P2P”, also check whether the device status is online or not,

3. Also go to “Menu–Network–Advanced”,to disable the “PPPoE”

4. if it shows: network disconnected, plz enable the DHCP in this path ” Menu–Network–Basic-TCP/IP ” and click “Apply”. After that, go back to “P2P” and check if the device status is online or not

5. if you connect the network cable to the lan port or the lan/wan port of the router

We need to connect it to the lan port of the router,plz take a photo of yours for us to check.

If the P2P show connect the network ,but the app also show the offline,please delect the device on your APP and re-add it again.

4.Enable push alerts on APP

Enable push alerts on APP

5.Why I can’t remote view when the network is outside？

Why I can’t remote view when the network is outside？

Cause: Customer doesn’t follow the instructions on the user manual and add the device in a local adding way, so we suggest them to delete the device first, and re-add the device again like this FAQ

https://www.hiseeu.com/a/help/article/53969

6.APP Share Device

APP Share Device

One device is linked to one user only. The NVR system can only be controlled by one authorized account, which can share the device with others to prevent attack or hacking.

There are 2 ways to share the device with others. For the admin user, please follow the instructions to share the device:

1.Type in “Menu Icon ” and navigate to “Devices”

2. Tape on “… ” > “Share”, You can select a single channel to share or select the entire NVR system to share

3.Share the device by typing in the user name you want to share and selecting the function as needed.

• The other user needs to register a Guard Viewer APP account and provide the user name for sharing.

• After that, when this user login the APP will find the device by navigating to “Devices”.

4.Share the device by generating a QR code

• Create a sharing password and set the valid period

• Click “Generate”, your APP will generate a QR code

• Other users can use the APP to add the device by scanning the QR code you sent

7.Add Device on Guard Station PC Client Software

Add Device on Guard Station PC Client Software

Add device to “Guard Station” Download link: https://www.dropbox.com/sh/jeftu4sqwy4y1u8/AAD4PkyEJxg6j4H1n20PxBkZa?dl=0

Please sign up for the mobile APP(Guard Viewer) account and add the device first.

Download and run “Guard Station” on the PC

1) Please Navigate to “Device Management”> “Cloud Device”> Click on “Login”

2) Login with your APP account and password.

3) After Login, the device you added to the APP will list here

Please click on “Control Panel”> “Live View”> Double-Click Camera to load the live view video

8.Guard Station shows “offline”

Guard Station shows “offline”

plz check local NVR is connected to network perfectly or not,If your NVR hasn’t connected to the network yet, it will show “offline” in your PC Client “Guard Station”

Plz go to your NVR that is connected to Monitor,

Check out the network status, first navigate to this path first : “Menu–Network–Basic–P2P” ,and check the device status is online or not,

if it shows: network disconnected, plz enable the DHCP in this path ” Menu–Network–Basic-TCP/IP ” and click “Apply” , After that, go back to “P2P” and check if the device status is online or not

9.Not Recording? HDD not working?

Not Recording? HDD not working?

Right-click the mouse from “Menu–Storage–Hard Disk”

If there is no hard drive information or Status shows Abnormal, the hard drive is having an issue

10.AHD5 Modify the Camera model

AHD5 Modify the Camera model

（Please notice that AHD5 cameras only the TVI camera model have the audio function，the AHD5 cameras we sell seperately is the AHD model so it should modify the TVI model to have the audio function)

1. Click the OSD Menu Control , then click the arrows to the Menu t hen click the icon to select the “VIDEO SETTING ”

2.Select the VDEO SETTING and click the arrow to enter.

3.Then Select the “TVI ” on the HD, then click the “APPLY&REBOOT “and then click the “RETURN “and the “EXlT” back to the Version

4.Finally Turn Audio On

11.Forget DVR Password

Forget DVR Password

If you forget your current password, please follow the instructions to reset it.

1. In the system login interface, please click on “Enter Password” > “Forgot Password”

2. If you filled in your email address as a reserved email when you set up the system, you can reset the device password via the APP(Guard Viewer)

In NVR interface, tap forgot password.

1. Scan the above QR code by APP “ME–General–Forget Device Password” , and the security code will be sent to your email address.

2. If you haven’t set up an email before, or have any difficulties resetting the password, please take a screenshot of this interface(Serial No. please also make the code is as clear as you can ), and email us at love@hiseeu.com , since we need the serial number to produce a new password by using an internal tool

12.One or two cameras are not working

One or two cameras are not wokring

(1) BNC Cable connected to Camera is broken

Step: Use another BNC cable to connect the camera to have a try

(2) The port of the DVR box is broken

Step: After changing the BNC cable, and still there is no camera image, plz insert the camera into another port of the DVR to have a try

(3) Camera is broken after troubleshooting with the steps （1）-（2）

13.Four cameras or above are not working

Four cameras or above are not working

Four cameras or above not working is an abnormal situation. It’s not only a camera issue, which could be related to a power supply or power splitter connected to four cameras

If the power supply or power splitter connected to four cameras is broken, which can’t provide power supply to cameras

Step:

(1）Change to another 12V 2A Power Supply to connect to four cameras to have a try. We wanna make sure if this is related to the power adapter

(2) Change another 1-4 way power splitter to connect four cameras to have a try. We wanna make sure if this is related to the power adapter

( If you do not have another power adapter/splitter, plz use the other power adapter connected to the four normal cameras)

After making sure the power supply or power splitter is doing fine, but still no camera image, which means the DVR box is having issue

4.Eight Cameras are not working

Eight Cameras are not working

Please check your camera connection is correct ， if the connection is correct ，

i t’s mostly possible the DVR box is having issue, and need a new DVR box replacement

Further support, plz email us at email love@hiseeu.com

Or contact us at +1 917 688 2228

15.How to record the event only？

How to record the event only ？

Please click the mouse to the Menu then click the “ Storage ” and then click the “ Recording Schedule ”，“ Select Camera ” then click the “ enable Schedule ” click the “ Audio Storage ” then select the color of record type and fill in the corresponding time and date.

Blue Iris Quick Start Guides 2024

admin — Sun, 28 Apr 2024 07:07:25 +0000

Blue Iris Quick Start Guides 2024, Video Management Software Use up to 64 cameras (webcams, network IP cams, analog cards, or your Windows PC desktop). Capture JPEG snapshots or movies in standard MP4, AVI, advanced DVR, or Windows Media file formats.

editor’s note: The application supports many brands and models. The main models are included in the article. We explained our guide through the Amcrest system.

Blue Iris User Manual

To download a full user manual for Blue Iris 5, click on the link provided below.

Blue Iris 5 User Manual

How To Upgrade Blue Iris Demo Software With An Amcrest License Without Losing Settings

If you are currently using a demo version of the Amcrest Blue Iris software upgrading your account will not reset your settings. All settings will be retained on the software after the upgrade is complete. For more information on how to upgrade your demo version of Blue Iris to paid version, please follow the steps provided below.

Step 1: Open your Blue Iris software and click on the Settings option ( ) in the upper left corner of the interface and click on Settings/info.

Step 2: In the About tab, click on the Register now option.

Step 3: In the Activation screen, click Next

Step 4: Enter the Amcrest license number or key you have purchased into the activation box. Click Next to continue.

Step 5: Click Finish once the code has been activated.

Step 5: The new license key has now been applied to your Blue Iris software. The information can be viewed in the License Key section of the menu. Click OK to continue.

The “Evaluation Copy” overlay will be removed from the live view screen and your previous settings will be accessible throughout the software.

Blue Iris 5 Compatibility

To install the Blue Iris 5 software onto your computer, go to the Blue Iris website and download the installation file .

Minimum Requirements

• Pentium dual-core or equivalent 2GHz processor or better

• 2GB or more system RAM

• Microsoft Windows 7 or newer OS (equivalent server OS as well)

• One or more USB or Network IP cameras, or an analog capture card with DirectShow drivers

Recommendations When Using Many and/or HD Cameras

• Intel core i7 with QuickSync for hardware decoding

• 8GB or more RAM

• Microsoft Windows 10 64 bit

• nVIDIA graphics adaptor for efficient screen display

• 7200+ RPM drives and/or SSD drive

Compatible with the Following Brands:

Amcrest, 4XEM, ACTT, Airlink101, AIRLive, Allnet, Apexis, Arecont, Astak, AVTech, Avlosys, Axis, Bosch, Canon, Cisco, Coolcam, Dericam, Di4-Lan, DLink, EasyN, Edimax, Evocam, Foscam, Gadspot, Ganz, Gandstream, Hawking, HIKVision, HooToo, Intellinet, JVC, Linksys, Logitech, Lorex, Microseven, Mobotix, Panasonic, Pelco, Planet, Sanyo, Sharx, Siemens, Sony, Stardot, Swann, Toshiba, Tenvis, TO-LINK, Trendnet, Vivotel, Wansview, Y-Cam, Zavio, Zonet and many more.

For more information on how to install the Blue Iris 5 software, click here.

Blue Iris UI3 update Issue

If you are attempting to update to a new version of the Blue Iris software and receive an error such as:

this is not a result of a bug or issue with the software itself but is a result of an update made to Visual Studio C++ compiler which is the software used to build Blue Iris. To resolve the issue, a simple reinstall of the software will fix the problem, however, if you wish to resolve the issue without reinstalling the software, please refer to the information below.

A resolution will be based on the which version of Windows you are running. For instance, if you are operating on a 64-bit version of Windows you will need to search and run the VCREDIST_X64.exe to resolve the issue. If you have a 32 bit system you will run the VCREDIST_X32.exe.

If this file is not found on your computer you may run it from the following URL blueirissoftware.com/VCREDIST_X64.exe (or VCREDIST_X32.exe for 32 bit).

Step 1: Load the VCREDIST .exe file and click Run

Step 2: Click on Install.

Step 3: A restart of your computer will be required to complete the install. Click on Restart to restart your computer.

After your computer has finished restarting please load the Blue Iris software and run the update as normal. If this does not fix the issue a full re-install of the software may be required. To re-install the Blue Iris software on your computer, access the Control Panel and click on “Uninstall a program”.

Locate the Blue Iris Software from the Programs and Features list and click Uninstall. Select “Yes” to remove Blue Iris from your computer. For more information on how to install Blue Iris on your computer click

Note: It is recommended to not delete any registry entries or license activations during this process.

Click Finish, to restart your computer and complete the uninstall.

For more information on how to install the Blue Iris software on your computer, click here.

Blue Iris Not Automatically Starting up After a Crash?

If your Blue Iris software crashes or becomes unresponsive and the software does not restart automatically with its last settings displayed then the software may need to be ran as a Windows service. By default, Blue Iris 5 is not set to run as a Windows service so therefore would have to be implemented manually. For more information on how to set Blue Iris as a Windows service, refer to the information provided below.

Step 1: Open Blue Iris 5 and click on the settings menu located in the upper left corner of the screen.

Step 2: In the Settings menu, click on the Startup tab.

Inside the Startup tab, make sure the “Use last window position” option is selected in the Window field then click on the “Run as a Windows service (no UI, run again for console)” checkbox. This will enable your software to run as a Windows service. Click OK to continue.

Step 3: The service will install automatically. Click OK to reboot or restart the Blue Iris software.

The software is now running as a Windows service which allows the software to reboot with last settings in tact after a crash or service interruption.

How to Add a Camera Into Blue Iris

The camera and the computer you are using must be on the same network during setup. Please make sure you are running the most current version of Blue Iris during setup. The latest version of Blue Iris can be downloaded here.

There are 2 ways to add a camera into Blue Iris. You can right click on the main menu, or click on the settings menu ( )in the top-left corner of the interface.

Adding a Camera

To begin, right-click on the main interface or click on the settings menu () to access the “New camera” menu.

In the new camera menu, give your camera a name, a short name (for URLs and filenames), choose a type, which in this case will be a Network IP, and enable any options such as, enabling audio, motion detection, etc. Click OK to continue.

This will open two windows. The top window will be Network IP Camera Configuration. Enter the address of your camera (IP Domain or DDNS as well as RTSP address) and click on the Find/Inspect… button on the right to confirm. Enter the username and password, select the make as Amcrest, select the model of your device (ProHD and HDseries cameras as “ProHD 1080p RTSP/HTTP”), and specify the RTSP and ONVIF ports.

Note: If you choose the other option profile, “ProHD/IP2/3/4/4M Mainstream RTSP” features such as PTZ or other related features may not be accessible. Please use ProHD 1080P RTSP/HTTP in the Model field.

After filling in the information required, click OK. The second window will appear titled New Camera. Here you can make many adjustments to the way you want Blue Iris to configure your camera.

The page is defaulted to the Video tab. The options available for adjustment are Image Format and Frame Rate, PTZ Controls, Recording through Blue Iris, Alerts through Blue Iris, and other features. Once you have finished adjusting any necessary settings, click on OK to add the camera. The live view screen of your camera will show in the interface.

How to Renew a Key in Blue Iris 5

Any expired keys in the Blue Iris 5 software will cause the software not to work with any connected cameras and may cause them to be inaccessible. Keys in the Blue Iris software provide up to one year of service from the initial start date of your license and will need to be renewed before they expire.

Note: Please ensure you are using the most up to date version of Blue Iris. To download the most up to date version of Blue Iris, click here.

For more information on how to renew your Blue Iris key, please refer to the steps provided below.

Step 1: Click on the settings menu ( ) located in the top-left corner of the interface and select “Settings”.

Step 2: In the bottom left corner of the Blue Iris Settings menu, click on the Upgrade/renew button to renew the key for your license.

Note: The new expiration date will be displayed in the menu and will be good for one year of the initial start date.

When you have purchased or renewed your account you will receive a new code in your email. Once the new key provided is entered into the Activation menu, press the “OK” button.

How To Install Blue Iris 5

To install the Blue Iris 5 software onto your computer, go to the Blue Iris website and download the installation file .

Minimum Requirements

• Pentium dual-core or equivalent 2GHz processor or better

• 2GB or more system RAM

• Microsoft Windows 7 or newer OS (equivalent server OS as well)

• One or more USB or Network IP cameras, or an analog capture card with DirectShow drivers

Recommendations When Using Many and/or HD Cameras

• Intel core i7 with QuickSync for hardware decoding

• 8GB or more RAM

• Microsoft Windows 10 64 bit

• nVIDIA graphics adaptor for efficient screen display

• 7200+ RPM drives and/or SSD drive

Compatible with the Following Brands:

Follow the on screen instructions to install the software. You can use the demo version or purchase a license. There is are options for a fill license (up to 64 cameras) for $69.95 or a Lite license for a single camera for $34.95.

Note: Any Blue Iris keys that have expired support have to be renewed or upgraded for it to work in Blue Iris version 5. Additionally, if you are upgrading from version 4, please allow access and remove version 4 from your system. Please say NO to deleting any of your settings. Settings are automatically backed up to C:\Program Files\Blue Iris5\backup_upgrade_50.reg. Click OK to continue.

Now that you have your software installed, it’s time to start adding your cameras. Ensure that you have already installed your cameras and they are working correctly in a web browser. For more information on how to access your camera in a web browser (web UI), click here

If you have any PTZ cameras, go ahead and set the presets, if any, now through the web interface before adding them to Blue Iris. The Blue Iris interface is shown below:

For more information about adding a camera into the Blue Iris software click here

How to Enable Two Way Audio Using Blue Iris

If your camera supports two-way audio and you are using it in Blue Iris, two-way audio can be configured directly in the software. Please make sure a compatible microphone is set up and configured on your computer before enabling it in Blue Iris. For more information on how to enable two-way audio using Blue Iris please refer to the information provided below.

Step 1: Log into Blue Iris and access the device.

Step 2: Click on the Blue Iris software settings icon.

Step 3: Click on the Audio tab and enable the Enable audio capture hardware option.

Note: Make sure the proper microphone is selected in the Device dropdown menu. Use the Gain slider to adjust and test the microphone audio.

Step 4: Select the proper output device for your computer in the Output (Device) dropdown menu and click OK.

Step 5: On the main interface click the speaker option to hear the audio from the device. Then click and hold the microphone icon and speak into the microphone.

Amcrest Orion review and installation guide 2024

admin — Sun, 28 Apr 2024 06:53:16 +0000

Amcrest Orion review and installation guide 2024, This software the most stable and recommended method of accessing your devices from your computer. It is free software provided by Amcrest that can provide a means of accessing all your devices in one central location without the use of a plugin or web browser.

To download the latest version of Amcrest Orion Surveillance software to your Windows device please click on the link provided below.

Amcrest Orion Download for Windows PC

To download the user manual for the Amcrest Orion software, click here.

For additional information, such as useful articles or other information related to the Amcrest Orion surveillance software, click here.

Amcrest Orion Surveillance Software Download

To download the latest version of Amcrest Orion Surveillance software to your Windows device please click on the link provided below.

Amcrest_Orion_Surveillance_Software.exe

Amcrest Orion Surveillance Software User Manual

To download the Amcrest Orion Surveillance Software user manual, please click on the link provided below.

Amcrest_Orion_Software_User_Manual.pdf

Amcrest Orion Datasheet

To access the datasheet for the Amcrest Orion software, please click on the link provided below.

Amcrest_Orion_Datasheet.pdf

How To Install The Amcrest Orion Surveillance Software

Amcrest Orion is a video surveillance software application that provides an all-in-one, full-featured solution to manage and monitor Amcrest network cameras, NVRs, and DVRs, etc. The software supports up to 64 devices for free with a maximum of 256 channels. It is currently a Windows based only software, however, to download the latest version of this software click here.

For more information on how to install the software, please refer to the information provided below.

Step 1: Download the Amcrest Orion software and open the .exe file. Select the software license agreement and click Next.

Step 2: Select an Installation Path if needed using the Browse option. Click Install.

Note: Allow the components to install on your computer.

Step 3: Click Run.

Step 4: Select a network mode and the network card and click Next Step.

Step 5: Set the TLS self adaptive mode if necessary. Please note, this is disabled by default but can be enabled if needed. Click Finish.

Note: TLS self adaptive mode is a security feature that allows Amcrest devices to automatically switch between Transport Layer Security (TLS) versions 1.2 and 1.3 depending on the capabilities of the connected device. This ensures that the highest level of security is always used, while also avoiding compatibility issues with older devices.

Step 6: Download the Client software to your computer.

Note: Click proceed anyway in the browser if needed to download the client software.

Step 7: Click Download and follow the steps to install the client software to your computer and run the client software.

Step 8: Enter the IP address found on the server client into the Server Address field. The default username will be system. Enter a password for the client account into the interface, click Next Step.

Note: Set security questions, this information will be used to access your client software if you forgot the password. Click OK. This will load the client software.

How To Add An Amcrest Camera To Amcrest Orion Surveillance Software

Before connecting your device to the Amcrest Orion software, please make sure the device is initialized and on the same network as the computer. You will need the username and password for the device before you are able to add it to the camera. For more information, please refer to the information provided below.

Step 1: Access the client software and select the configuration icon. Select Device.

Step 2: All connected devices should be displayed in the Discover Device menu, however, click the Refresh button to refresh the interface if needed. Select the device and click Add to Device List.

Step 3: Enter the password for the device and click OK.

The device will be added successfully.

Step 4: To view the device, access the main menu and click on Monitoring Center. Double click the device from the device list to view the live feed.

How to Use the Dewarping Features on a Fisheye Camera Using Amcrest Orion Surveillance Software

Fisheye dewarping (Fisheye unwrapping) provides a correction in the distortion of images obtained from a camera equipped with a fisheye lens. This allows the user to view different aspects and views of the 360° image provided by the fisheye lens of the camera. For more information on how to use the fisheye dewarping functions in the Amcrest Surveillance Pro software, please refer to the information provided below.

Step 1: Log into the Amcrest Orion Software and select Monitoring Center.

Step 2: Select your fisheye camera from the device list to view the live feed. Right-click on the live feed to access the live view options menu. Hover your mouse pointer over Installation Mode and select an installation mode.

Installation Modes Explained

	Wall Mount: This allows you to access preset fisheye features based on a wall or sideways mount installation.
	Ceiling Mount: This allows you to access preset fisheye features based on a ceiling or straight mount installation.
	Ground Mount: This allows you to access preset fisheye features based on a ground position mount installation.

Note: Different installation modes will provide different dewarping functions. For more information on the dewarping functions provided with each installation mode, please refer to Dewarping Features Explained.

Step 3: Hover your mouse over Fisheye View and select a dewarping option from the provided list of icons.

Dewarping Features Explained

Wall Mount

	Provides the user to view a full spectrum live feed of the camera without dewrapping features enabled.
	Provides a full, square image, of the live feed. The live feed can be controlled with the mouse in an up and down motion.
	Provides a four-layered, square image of the live feed. The live feed can be controlled using the control center in the first quadrant of the live view screen. Each layer is depicted with different colors: First Quadrant (Control): Red, Second Quadrant: Neon Green, Third Quadrant: Blue, Fourth Quadrant.
	Provides a four-layered, square image of the live feed with a central control center. Hover the mouse over the center to populate the control center. Each layer is depicted with different colors: First Quadrant: Neon Green, Second Quadrant: Blue, Third Quadrant: Yellow, Fourth Quadrant: Purple.
	Provides an eight-layered image view of the live feed with one central control center. Each layer can be moved in the layer or via the control center and is depicted with different colors: Feed 1: Neon Green, Feed 2: Blue, Feed 3: Yellow, Feed 4: Purple, Feed 5: Turquoise, Feed 6: Red, Feed 7: Orange, Feed 8: Green
	Drag the image in upper/lower/left/right direction. Press I to display the panorama and press O to resume the original size. Press S to rotate the image in a counterclockwise direction and press E to stop the rotation. Scroll the mouse wheel to zoom the image.
	Display the feed in 360° circularity. Use your mouse to drag the image in an upper/lower/left/right direction. Press I to display the panorama and press O to return to the original size. Press S to rotate the image in a counterclockwise direction and press E to stop the rotation. Scroll the mouse wheel to zoom the image.
	Use your mouse to drag the image in upper/lower/left/right direction. Press I to display the panorama, and press O to return to the original size.

Ceiling Mount

	Provides the user to view a full spectrum live feed of the camera without dewrapping features enabled.
	Provides a 360°expanded panorama of the live feed as well as an independent sub-image on the top. The 360° panorama supports zoom and left and right scanning. All movements are controlled by the top sub-image.
	Provides two inverted live view images on both the top and bottom feed. Use the mouse to adjust and move the feed in a left or right simultaneously.
	Provides a 360°panorama view based on two independent left and right sub images. The sub images support zoom and 360° left and right pan. Hover the mouse over the bottom center to display a panoramic viewing option.
	Provides a four-layered view of the live feed. Each quadrant is centrally controlled via a control center and depicted with different colors. First Quadrant: Green, Second Quadrant: Blue, Third Quadrant: Yellow, Fourth Quadrant: Purple.
	Provides a four-layered view of the live feed. Each quadrant is centrally controlled via a control center and depicted with different colors: First Quadrant: Green, Second Quadrant: Blue, Third Quadrant: Yellow, Fourth Quadrant: Purple.
	Provides a six-layered view of the live feed with one sub-image. The sub-image is used to control the corresponding layered views. Each view is depicted with different colors: Feed 1: Neon Green, Feed 2: Blue, Feed 3: Yellow, Feed 4: Purple, Feed 5: Turquoise, Feed 6: Red.
	Provides an eight-layered image view of the live feed with one central control center. Each layer can be moved in the layer or via the control center and is depicted with different colors: Feed 1: Neon Green, Feed 2: Blue, Feed 3: Yellow, Feed 4: Purple, Feed 5: Turquoise, Feed 6: Red, Feed 7: Orange, Feed 8: Green.
	Drag the image in upper/lower/left/right direction. Press I to display the panorama and press O to resume the original size. Press S to rotate the image in a counterclockwise direction and press E to stop the rotation. Scroll the mouse wheel to zoom the image.
	Display the feed in 360° circularity. Use your mouse to drag the image in an upper/lower/left/right direction. Press I to display the panorama and press O to return to the original size. Press S to rotate the image in a counterclockwise direction and press E to stop the rotation. Scroll the mouse wheel to zoom the image.
	Use your mouse to drag the image in upper/lower/left/right direction. Press I to display the panorama, and press O to return to the original size.

Ground Mount

	Provides the user to view a full spectrum live feed of the camera without dewrapping features enabled.
	Provides a 360°expanded panorama of the live feed as well as an independent sub-image on the top. The 360° panorama supports zoom and left and right scanning. All movements are controlled by the top sub-image.
	Provides two inverted live view images on both the top and bottom feed. Use the mouse to adjust and move the feed in a left or right simultaneously.
	Provides a 360°panorama view based on two independent left and right sub images. The sub images support zoom and 360° left and right pan. Hover the mouse over the bottom center to display a panoramic viewing option.
	Provides a four-layered view of the live feed. Each quadrant is centrally controlled via a control center and depicted with different colors. First Quadrant: Green, Second Quadrant: Blue, Third Quadrant: Yellow, Fourth Quadrant: Purple.
	Provides a four-layered view of the live feed. Each quadrant is centrally controlled via a control center and depicted with different colors: First Quadrant: Green, Second Quadrant: Blue, Third Quadrant: Yellow, Fourth Quadrant: Purple.
	Provides a six-layered view of the live feed with one sub-image. The sub-image is used to control the corresponding layered views. Each view is depicted with different colors: Feed 1: Neon Green, Feed 2: Blue, Feed 3: Yellow, Feed 4: Purple, Feed 5: Turquoise, Feed 6: Red.
	Provides an eight-layered image view of the live feed with one central control center. Each layer can be moved in the layer or via the control center and is depicted with different colors: Feed 1: Neon Green, Feed 2: Blue, Feed 3: Yellow, Feed 4: Purple, Feed 5: Turquoise, Feed 6: Red, Feed 7: Orange, Feed 8: Green.
	Drag the image in upper/lower/left/right direction. Press I to display the panorama and press O to resume the original size. Press S to rotate the image in a counterclockwise direction and press E to stop the rotation. Scroll the mouse wheel to zoom the image.
	Display the feed in 360° circularity. Use your mouse to drag the image in an upper/lower/left/right direction. Press I to display the panorama and press O to return to the original size. Press S to rotate the image in a counterclockwise direction and press E to stop the rotation. Scroll the mouse wheel to zoom the image.
	Use your mouse to drag the image in upper/lower/left/right direction. Press I to display the panorama, and press O to return to the original size.

How To Download Recordings Using Amcrest Orion Surveillance Software

Recordings in the playback menu can be downloaded (exported) using the Amcrest Orion Surveillance software. To download the free software click here.

For more information on how to add a device into Amcrest Orion Surveillance software click here.

Downloading a Recording

Step 1: Open the Amcrest Orion surveillance software and select Download Center.

Step 2: Select the device in the Resources menu and click the calendar option in the Time menu. Select a date and time range of the recordings. Click OK.

Step 3: Click Search. Recordings can be accessed in a timeline or file format. If downloading from a timeline range, select a start and end time in the timeline, enter the software user password and click OK. Verify the start and end time of the recording and click OK. The recording will begin to download.

Step 4: Click the Downloaded tab to view and locate the storage path of the recording. Click the icon to locate the downloaded recording on your computer.

Note: If downloading multiple recordings, it is recommended to use the File menu. Select all recordings you want to download and select Download Selected File. To download a single file, click the Operation icon.

How to Customize Video Settings Using Amcrest Orion Surveillance Software

If you are having issues customizing the video settings for your device in the app then you can use Amcrest Orion Surveillance software to adjust these settings. This is free software provided by Amcrest and can be used as a one-stop surveillance source for all your Amcrest devices. To download the free software, click here.

For more information on how to customize the video settings, please refer to the information provided below.

Step 1: Open the Amcrest Orion software and select the settings icon. Select Device.

Step 2: Select Device Config, select the device, and click Parameter Setting.

Step 3: Use the video settings options provided in the camera properties menu to customize the video settings. Click Apply.

Note: If you would like the video settings to apply to the device’s web UI, click Link to Device Webpage

How To Setup Recording Schedules In The Amcrest Orion Surveillance Software

The Amcrest Orion Surveillance software allows you the opportunity to set your added device to record on motion or on the continuous (general) recording schedules. The software uses a recording plan template to set recording schedules. For more information on how to set up recording schedules, please refer to the information provided below.

Click on the icon located in the Home menu and select Storage Plan.

Setting a Recording Plan

A general recording plan will allow the software and selected devices to record 24/7.

Ensure the option is enabled and click the Recording Time dropdown menu. The schedule will be set to record 24/7, all days of the week, however, can be set to recording during the week or only on the weekends. However, a custom Time Template can be used if needed.

Enter a name for the custom time template and click the period settings ( )option. A total of 6 periods can be set if needed by clicking the “+” icon. Enter a start and end time for the schedule. For instance, in this example we will set it to only recording from 6am (0600) – 4pm (1600). Select which days the schedule will apply and click OK.

The schedule will now be set in the software. Click OK.

Select the newly created recording schedule template from the Recording Time menu. In the Recording Channel, select the devices you would like the schedules to apply. Click OK.

The storage plan will be will now be applied to the selected devices.

The same concept can be applied to motion detection recording plans as well if needed.

How To Set an Email Server In Amcrest Orion Surveillance Software

Email Setup will be dependent on your specific email provider. In this example, we will be using Gmail. A email server can be used to send email notifications or during password recovery. For more information on how to setup an email server, please refer to the information provided below.

Step 1: Open the Amcrest Orion Surveillance software, select the option, and select System Parameters.

Step 2: Select Email Server and enable the option.

Step 3: Select the email provider from the SMTP Server Type dropdown menu and enter all requested information into the interface. Please note, the password should be your Gmail generated app password. **Please refer to Allow Less Secure Apps (Updated) section for more details.

Allowing Less Secure Apps (Updated)

As of May 30th, 2022, Google will be removing the allow less secure apps option, this means a generated password will need to be entered that will allow email alerts to come through on your account. Before proceeding, please ensure 2 factor authentication is enabled in your account settings. For more information on how to do this, please refer to the information provided below.

1.) In Gmail, click the account avatar/icon picture located in the upper right of the window.
2.) Now click the blue button that says “Manage Your Google Account”

Once on the account setting page please click “Security”

3) Click onApp passwords

4) Enter your email password, and click Next.
5) Select an option from the provided drop down menus and select Custom. Enter a name for the authentication and click Generate.

6) Google will provide a security password which must be entered into the device’s Email Setup interface in the device’s web UI.

Step 4: Click Test Email. Once confirmed, click Save.

How To Setup Views and Tours Using Amcrest Orion Surveillance Software

How To Create a View

When creating a tour it is highly recommended to create a view first before creating the tour. A view is a collection of cameras/channels shown in a window. This can be a collection of devices from the same DVR/NVR or a collection from different devices in a single view. For efficiency purposes, it is recommended to keep cameras from the same NVR in the same view. Conversely, this is not mandatory and each view can be customized based on your needs.

Step 1: Log into the Amcrest Orion Software and select Monitoring Center.

Note: Views can be customized to a range of a single camera to 64 cameras simultaneously. Please keep in mind the more cameras that are opened the more network resources are being used. Our recommendation is to set a max of 9 camera views or less but in our example, we will use a wide variety to show the flexibility of the feature.

Step 2: Select each device from the device list and click the save icon ( ). Enter a name for the View and click OK.

Note: If you are using a DVR/NVR with multiple channels, it is necessary to expand the device to show the individual channels associated with your device.

If you are performing this procedure on multiple computers, the process will need to be performed on each desktop/laptop. For this reason, we recommend renaming the cameras in a way to know which cameras/channels go together.

Step 3: Select View. Select the dropdown option next to the View folder. Select the newly created view to load the live feed of the cameras in the interface.

Tour Setup

When you have finished creating the view you can now start configuring a tour. A tour will allow the software to shift between multiple PTZ presets set by the user in the software. If using a PTZ camera, please navigate to Add Device menu and select the edit icon ( ) for the device. Select Video Channel and ensure the Camera Type is set to PTZ Camera. Click OK.

Note: At least 2 presets must be set to configure a tour.

Step 1: Access the Monitoring Center, select the device, access the PTZ menu, and select the down arrow.

Step 2: Use the PTZ option to rotate the camera to a specific point. Click the Edit ( ) icon and name the tour. Click the checkmark ( ) when finished.

Note: Click the Go icon ( ) to call a preset. The camera will rotate to a related position.

Step 3: Once the presets are created, click the icon and select the Edit ( )icon.

Step 4: Enter a name for the tour and click the add ( ) icon. Select all applicable presets related to the tour and click OK.

Note: Click the play ( ) icon to run the tour.

Step 5: Navigate to the Resources menu, right click on the device to set a tour duration.

Note: To stop the tour, click on the stop ( ) icon in the Tour ( )menu.

How to Recover a Forgotten Admin Password on Amcrest Orion Surveillance Software

If you have forgotten the admin password to log into the Amcrest Orion Surveillance software, the password can be recovered using the Forgotten Password option. This option can be found on the login screen once the software has been opened. For more information on how to retrieve your forgotten password, please refer to the information provided below.

Step 1: Open the Amcrest Orion Surveillance software and click Forgotten Password.

Step 2: Verify the account’s username and click Next Step.

Step 3: The password can be reset using security questions or through email verification. Please note, the password cannot be reset if there is no email server established. Once the security questions or answered, click Next Step.

Step 4: Enter the new password into the provided fields, click Next Step.

Step 5: Click Log In Now.

Note: Enter the new password and click Log In to open the software. Select Remember Password or Auto Login to allow the software to open on your machine without having to reenter it.

How To View Events Using The Playback Feature In Amcrest Orion

The monitoring center allows the user to view both the live view and playback of a connected device. The monitoring center can be found on the Home menu of the software. The playback option allows the user to view motion, human, or vehicle detection events retained on the device.

Step 1: Click on the Playback option and select your device. Double click to load the initial recording in the timeline.

Note: Use the timeline to manually scroll through the events of the day. The calendar option can be used to choose different dates and times of the events.

To view filter and view specific record types, such as human/vehicle events, click the filter icon ( )

QMeye User Manual 2024

admin — Mon, 08 Apr 2024 18:59:43 +0000

QMeye User Manual 2024, QmEye is intended to monitor various types of remote video devices, such as IP cameras, DVRs, and NVRs. The program requires using an account; and, if you do not have one, you can create right from the program’s interface. Setting a new account also needs providing your email address, which is used to recover your password in case you forget it.

The tool allows adding and monitoring a large number of cameras simultaneously. The cameras in your network can be automatically found and installed. The program supports IP and P2P connection modes as well as UMSP, HZXM, and HZZN protocols. It could also be necessary to provide the camera’s password to access it. After this step, the devices can be organized by grouping them into different folders. For monitoring purposes, it is possible to divide the workspace into up to 64 regions. Moreover, on the left, there is a panel, from which you can control the selected camera.

In addition to allowing the users to view live video streams, the program also lets you schedule recording sessions and play them later. Likewise, it can take snapshots of specific video frames. Moreover, you can implement alarms to send notifications to a given SMS number.

All in all, QmEye is an excellent solution in terms of the number of cameras and connection protocols allowed. Unfortunately, the tool is not as easy to use as other similar tools and its graphical user interface probably needs a redesign.

This manual has mainly instructions on the installation and usage in Android, iPhone mobile phone.

1.Andro i d

This cloud service platform is the best mobile phone video during the internet era. It consists of front-end acquisition devices, platform servers, and remote view of three parts.

Open the software into the login interface, inputting the username and password and click button “login”, then it will be login the application.

Icon description：

Iicon

Function description

After select, it will go directly to the main menu when you log in again.

Notice: Please click “LoginFree”, directly into the system, without verifying user name and password. And you can get help information without login.
1.1 User register
User register

Click the button “register” on the login menu, then will jump to the register interface.

Enter the register information, click “register” then will be registered.
Note:1 please enter the valid E-mail address in order to retrieve your password when you lost it.

2 No account login version, no such function!

retrieve the password

On the register clicking the button “login” and jump to “retrieve password” interface.

Input the username, click button “retrieve password”.

If you have entered your name and email address when registering and the username has been occupied, then “retrieve password” information will be sent to the email address.

QMeye User Manual 2024

1.2 Real-time preview

In the main menu, clicking “real-time preview
Click “Favorites” button, go to “collection management” interface

Click on the icon, favorites list change into editing state, click icon, you can delete your favorites.
Select one of the devices on “Live list” enters the video preview interface.

Button instruction：

icons	function instruction
.	return to main menu
.	move to the left
.	move to the right
.	move down
.	move up
.	enlarge
.	narrow
.	zoom out
.	zoom in
.	aperture enlarge
.	aperture narrow
.	start/ close intercom
.	start/ close speakers
.	stop/ start
.	snapshot
.	start / close the local video
.	favorites
.	channel switcher

1.3 device management

Click the button” device management” on the main menu and enter “device management” interface.

Icon instruction：

Icon	Function instruction
.	return to the main menu
.	click on the pop-up menu, such as modifying parameters, name options
.	shot
.	catalogue
.	device
.	after pop-up, add the catalogue,, device and shot menu
.	search the local shot

Modify the connection parameter

Click on the icon, select “modify connect parameter”, then into “modify device” dialog box：

A）Click on the icon, return to the device management lists.
B）Click on the icon, save the current configuration.

Modify the name

Click on the icon, select the option “modify the name”, then pops up “modify name” or “modify the catalogue” dialog box.

A）Click “OK” button to save the current configuration.
B）Click “cancel” button to cancel the modifying.
Delete

Click on icon, select “delete’ button to delete the current device directly
Add the catalogue

Click on icon, select “add the catalogue” option, then pops up “add the catalogue” dialog box

A）Click “OK” button, it will be saved the current configuration. Then will be showed in the device management list.
B）Click button “Cancel” to cancel to add the catalogue.
Add the device

Click on the icon to select “add the device” option.

Icon instruction

Icon	Function instruction
.	Open the camera and shoot the QR code to obtain the data.
.	Save the device data
.	Cancel to add the device.

Add the shot

Please see the operation introduction of “add devices”.

Search the local device

Click on the icon to enter “search” dialog box. If there are some devices in local place, you would search out the corresponding device.

Icon instruction

Icon	Function instruction
.	return to device management
.	pop up the option of “add menu”
.	search the device again

Click on the icon, then pop up the menu as follows:

A）Add a device: add DVR (multi- channel)
B）Add a shot: add a single camera (single channel)
C）Modify the name: modify the name of the device or shot
D）Modify IP: Modify the IP address, subnet mask, gateway information
E）Modify the device password

1.4 Playback

Click button “playback” option in the main menu, and then select to playback the video.

After select an event type, start time and end time, clicking on the icon will list out the remote video lists, and then click on the item will be selected to play or download videos.

1.5 Alarm management

Click the option of “alarm management” in the main menu

Icon instruction：

Icon	Function instruction
.	No guard
.	Guarded
.	Click the pop-up menu options

Guard

Click on the icon to select “guard” option, pop up the dialog box as follows:

Select the option those need to alarm and click the button “setup” to save the current settings; Click the button “cancel” to cancel the current settings.

Unguard

Click on the icon to select the button “unguard”, cancel the current camera setting.

Note

Click on the icon to select “note” option, and then pop up the dialog as follows:

A）SMS notification: set the cell phone number of alarm notification
B）News push: open/ close the news push setting
In the notification interface, and then into “SMS notification” interface

Icon instruction

Icon	Function instruction
.	return to the alarm management
.	Add the number of SMS
.	Delete the current number

Record

Click on the icon to select “record” option, and then pop up the dialog of “alarm record”

The icons instruction

Icon	Function instruction
.	return to the alarm management
.	search the alarm record
.	page up
.	page down
.	Delete all alarm information

1.6 Local playback

Click on “local playback” option in the main menu, and then into the interface as follows

Click on the icon, the local playback video list change to editing states.

Select the video options that you want to delete, and then click the icon; you can delete the selected local video.

1.7 Image view

Click on “images browsing” option

Click on the icon, the local playback video list change to editing states.

Select the image options that you want to delete, and then click on the icon to delete the selected local images.

1.8 Modify password

Click on” modify password” option in the main menu, and then into the interface as follows:

Click on the icon to save the current modified password.

1.9 Local configuration

Click on “local configuration” option in the main menu, and then into the interface as follows

Function instruction：

Function	Instruction
PTZ length	The camera rotation rate setting
Do not disturb	Alarm Info Tips switch
Alarm voice	Close the alarm voice

Click on the icon to save the current configuration.

2、iphone

Open the software into the login interface, inputting the username and password and click button “login”, then it will be login the application.

Icon description：

Iicon

Function description

After select, it will go directly to the main menu when you log in again.

Notice: Please click “LoginFree”, directly into the system, without verifying user name and password. And you can get help information without login.

2.1 User register

User register

Click the button “register” on the login menu, then will jump to the register interface.

Enter the register information, click “register” then will be registered.
Note: 1 please enter the valid E-mail address in order to retrieve your password when you lost it.

2 No account login version, no such function!
retrieve the password

On the register clicking the button “login” and jump to “Retrieve password” interface.

Input the username, click button “retrieve password”.
If you have entered your name and email address when registering and the username has been occupied, then “retrieve password” information will be sent to the email address.
.

2.2 Real-time preview

In the main menu, clicking “real-time preview
Click “Favorites” button, go to “collection management” interface

Select one of the devices on “Live list” enters the video preview interface.

Button instruction：

icons	function instruction
.	return to main menu
.	move to the left
.	move to the right
.	move down
.	move up
.	enlarge
.	narrow
.	zoom out
.	zoom in
.	aperture enlarge
.	aperture narrow
.	start/ close intercom
.	start/ close speakers
.	stop/ start
.	snapshot
.	start / close the local video
.	favorites
.	channel switcher

2.3 device management

Click the button” device management” on the main menu and enter “device management” interface.

Icon instruction：

Icon	Function instruction
.	return to the main menu
.	click on the pop-up menu, such as modifying parameters, name options
.	shot
.	catalogue
.	device
.	after pop-up, add the catalogue,, device and shot menu
.	search the local shot

Modify the connection parameter

Click on the icon, select the option “modify the name”, then pops up “modify name” or “modify the catalogue” dialog box.

A）Click “OK” button to save the current configuration.
B）Click “cancel” button to cancel the modifying.

Delete

Click on icon, select “delete’ button to delete the current device directly

Add the catalogue

Click on icon, select “add the catalogue” option, then pops up “add the catalogue” dialog box

A）Click “OK” button, it will be saved the current configuration. Then will be showed in the device management list.
B）Click button “Cancel” to cancel to add the catalogue.

Add the device

Click on the icon to select “add the device” option.

Icon instruction

Icon	Function instruction
.	Open the camera and shoot the QR code to obtain the data.
.	Save the device data
.	Return the main menu

Add the shot

Please see the operation introduction of “add devices”.

Search the local device

Click on the icon to enter “Device search” dialog box. If there are some devices in local place, you would search out the corresponding device.

Icon instruction

Icon	Function instruction
.	return to device management
.	pop up the option of “add menu”
.	search the device again

2.4 Playback

Click button “playback” option in the main menu, and then select to playback the video.

After select an event type, start time and end time, click the button OK will list out the remote video lists, and then click on the item will be selected to play or download videos.

2.5 Alarm management

Click the option of “alarm management” in the main menu

Icon instruction：

Icon	Function instruction
.	No guard
.	Guarded
.	Click the pop-up menu options

Guard

Click on the icon to select “guard” option, pop up the dialog box as follows:

Select the option those need to alarm and click the button “OK” to save the current settings; Click the button “Cancel” to cancel the current settings.

Unguard

Click on the icon to select the button “unguard”, cancel the current camera setting.

Note

Click on the icon to select “note” option, and then pop up the dialog as follows:

A）SMS notification: set the cell phone number of alarm notification
B）Message push: open/ close the news push setting

In the notification interface, and then into “SMS notification” interface

Icon instruction

Icon	Function instruction
.	return to the alarm management
.	Add the number of SMS
.	Delete the current number

Record

Click on the icon to select “record” option, and then pop up the dialog of “alarm record”

The icons instruction

Icon	Function instruction
.	return to the alarm management
.	search the alarm record
.	page up
.	page down
.	delete all alarm information

2.6 Local playback

Click on “local playback” option in the main menu, and then into the interface as follows

Click on the icon, the local playback video list change to editing states.

Select the video options that you want to delete, and then click the button “delete”; you can delete the selected local video.

2.7 Image view

Click on “images browsing” option

Click on the icon, the local playback video list change to editing states.

Select the image options that you want to delete, and then click on the button delete to delete the selected local images.

2.8 Modify password

Click on” modify password” option in the main menu, and then into the interface as follows:

Click on the icon to save the current modified password.

2.9 Local configuration

Click on “local configuration” option in the main menu, and then into the interface as follows

Function instruction：

Function	Instruction
PTZ length	The camera rotation rate setting
Do not disturb	Alarm Info Tips switch
Alarm voice	Close the alarm voice
Alarm languagece	Alarm push language

Click on the icon to save the current configuration.

QmEye_PC_Client_

1、Install

Double-click to open QmEye installation file, pop up following the installation wizard(The version number may be different, but not influence use)

Click “next” until the following interface, click the “install”

After the installation of software, pop-up window as follows:

Click “finish”

2、Using the software

2.1 Login

Start the application, the program into the landing interface, as shown in P2-1

P2-1 Login

Enter account and password to log in. If the user does not have the account , you can apply for to register. And local login is permitted.

2.2 Register

Clicks the “register” on the login interface, enter the registration screen, as shown in P2-2.

P2-2 Register

With * is required, fill in and then click the “register”.

2.3 Password lost

If users have account, but forget the login password.You can through the e-mail to retrieve password. Click “Password lost”, Enter the following interface

图2-3 Password lost

Mail QueryL: Check the reserved E-mail information when registering.

Retrieve Password: System will send an email to the email, according to the prompt to reset the login password

2.4 Main Interface

After the success of the user login, enter the main interface, as shown in P2-4.

P2-4 main interface

Main interface is divided into four parts, including at the top of the navigation bar(P2-5), he left menu bar – device list and function(P2-6), in the middle of the play rect(P2-7), And at the bottom of the play controls(P2-8)

P2-5 Navigation bar

P2-6 Device list and function

P2-7 The play rect

P2-8 Play controls

The description of each icon function as the following:

icon	function description	icon	function description
.	Directory: For equipment management, classification of grouping and operation	.	The local video, select a live preview screen to start the video. Video files saved on your PC.
.	equipment：Multi-channel DVR, NVR, etc. If the corresponding equipment don’t online icon as grey	.	Local snap, select a live preview screen starts to capture. The snap images stored on your local PC.
.	Camera：The IPC or a channel, etc，If the corresponding camera don’t online icon as grey	.	Talkback, real-time two –way intercom
.	Single picture full-screen playback, can also double-click on the play form in full-screen playback	.	Monitoring, one-way receive the playback audio
.	Turn off the live preview	.	64 split-screens, support 1、4、9、16、25、36、49 and 64 split-screens.
.	full screen, picture full screen playback.	.	sign out
.	64 split-screens, support 1、4、9、16、25、36、49 and 64 split-screens.	.	help, click to open help page
.	Page up	.	Page down

2.5 Control panel

Picture 2-9 control panel

Screen locking: Lock the screen, in the lock case is not able to do any operation in current interface apart from unlocking.(PS: It is not permitted, on local login mode.)

Log off: logout the client

Playback: to playback the remote video and local video

Photos: view local images save by capture

Password Correcting: modify the user logon password(PS: It is not permitted, on local login mode.)

Alarm Settings: set the front-end device booted and alarm monitoring types(PS: It is not permitted, on local login mode.)

Device Searching: search all device which in LAN

DeviceAdministration: for operation such as rename, add, delete a device.

2.6 Add the Device

2.6.1 Quick Add

“Control Panel” ->” Device Searching”, then pop up the device searching interface, as shown in P2-10

P2-10 search the device

Select out a device is searched, and then click “add to the list” filling device login ID and password, as showed in P2-11

P2-11 add a device to lists

Parent directory: add the camera to specific catalogue

Scene name: add to the display name of the user to the device lists.

Username: login username of the device

Password: the login password of the device

Channel NO: view what channel number, start from 1. Completed IPC as 1

Streaming: request to a front- end device stream format while live preview, default is sub stream. Fulfill the above information: after finished, click “add” button

图2-12

2.6.2Add the device manually

“Control the panel” ->”Device management”, then pop up the device management interface, as shown in figure 2-13

Picture 2-13 device management

Firstly, select a directory from the device list box, then click “add the cameras” enter the added interface like the following figure:

Picture 2-14 add cameras

Device name: the display name that you add to the user device list, more convenient to people identify (such as living room)

Device type: lens (the channel of the IPC, DVR\NVR), device (such as DVR\NVR)

Connection modes: (IP address and port access mode), P2P (cloud- penetration mode)

Protocol: select the front-end device protocol

Cloud ID: front-end device ID to identify the device, P2P mode exclusive.

Username: the login username of device

Password: device login password

Channel NO: view what channel number, start from 1. Completed IPC as 1 (if it is the device type, it is the channel number mean: complete 8 if is 8Channel DVR)

Stream: request to a front- end device stream format while live preview, 0 is main stream,1 is sub stream, default is sub stream.

2.7 Alarm setting

“Control the panel” ->”alarm configuration”, then pop up the alarm setting interface, as shown in figure 2-15

Picture 2-15 alarm setting

Guard: start 4 alarm types monitoring which you tick

Unguard: cancel all alarm types monitoring

PC Push: after booting and the related equipment alarm is triggered, the server will push the information to the PC client and prompt the user

Add number: add SMS notice number

Delete number: delete SMS notice number

Turn off the alarm: turn off the alarm, which the PC client is no longer to prompt the push information of device trigger alarm

Open the alarm: turn on the alarm, which the Pc client will prompt the push information of device trigger alarm.

View the alarm information: after starting current PC to view all alarms push messages.

2.8Video playback

2.8.1 Remote video playback

“Control the panel” ->”video playback”, then pop up the video select operation interface, (as shown in figure 2-16), select “remote video” then into remote video playback interface, as shoun in figure 2-17

Picture 2-16 video types select

Picture 2-17 remote video playback

Select a device and set up the query time then click it to acquire the relevant video information. as shown in figure 2-18

Picture 2-18 remote video lists

Double click a video to play in the video lists (as follows), double click the playing interface can be full screen.

Picture 2-19 remote video playback

2.8.2 Local video

“Control the panel” ->”video playback” -> “local video”, then pop up the local video interface, (as following:

Select the local video date that need to view. Query the related video and double click to play.

IP Camera

IE Browser User Manual

Preface

Thank you for using our IP camera products. This series of products are all-in-one IP cameras designed for network video surveillance, including box IP camera, infrared box IP camera, dome IP camera, speed dome IP camera, etc. The products adopt high performance and powerful single SOC chip media processor to integrate audio and video capture, compression and transmission. Standard H.264 Baseline and Main Profile coding algorithm ensures clearer and smoother video transmission effect. Built-in Web Server allows users to easily perform real-time monitoring and remote control over front-end cameras via IE browser.

This series of IP cameras is suitable for small and medium-sized enterprises, families, and other environments that require remote network video transmission and monitoring. It is easy to install and operate.

Statement:

Contents in this manual may be different from the edition that you are using. Should any unsolved problem occur given that the product is used according to this manual, please contact our technical support department or your product suppliers.

The content of this manual may be updated at irregular intervals without prior notice.

Readership:

This manual is suitable for engineers as follow:

System planning person

Support and maintenance person

Administrator

User

Notes:

“IP Camera” mentioned in this manual refers to network camera, including box IP camera, dome IP camera, infrared box IP camera, speed dome IP camera,etc.

Click: Press the left mouse button once.

Double-click: Press the left mouse button twice.

“[ ]”:Window name, menu name and data sheet.

Herospeed Firmware Software Download

admin — Sun, 07 Apr 2024 09:10:49 +0000

Herospeed Firmware Software Download, Herospeed Technology is a high-tech company specialized in software development, software customization and software implementation. It owns a group of long-term professionals who are engaged in software development and software customization. With strong technical development strength, Herospeed Technology fully meets customer needs.

Herospeed Firmware Software Download

NVR

The Network Video Recoder support network video access,and it has adopted a number of advanced IT technologies,such as audio/video codec technology(h.264,h.265,h.264+,h.265+),embedded system technology,storage technology, network technology and intelligent technologies.It can work independently as NVR,or as a powerful security networking system.

Channels	Version Info	Time	Download Url
4CH	NVR_HI3798_4CH	2019-10-15 16:38:28	.
9CH	N3009_32NR_ALH1P4_V2.0.4.230818_R2	2023-09-04 10:58:41
	N3009_32NR_ALH1P0A0_V2.0.4.230818_R1	2023-09-04 10:56:26
	N3009_32NR_BVH1P0A0_V2.0.4.230803_R2	2023-08-16 16:59:54
	N3009_32NR_BVH1P4_V2.0.4.230727_R2	2023-08-16 16:57:41
	NVR_SS621Q_9CH_4POE_PNP_BD_V5_update_V22.1.26.4	2022-10-17 19:43:14
	NVR_SS621Q_9CH_BD_V5_update_V22.1.27.5	2022-10-17 19:41:44
	HI3536E_H265_9CH_BD_V5_update_V21.1.26.5.zip	2021-07-30 15:00:45
	NVR_HI3536D_H265_9CH_8POE_PNP_BD_V5_V21.1.22.6	2021-06-19 15:02:53
	NVR_HI3536D_H265_9CH_BD_V5_V21.1.23.3	2021-06-19 14:59:40
	HI3536D_H265_9CH_4POE_PNP_BD_V5_V21.1.23.3	2021-06-19 14:28:10
	NVR_MC6830_9CH_4POE_PNP_BD_V5_update_KITS_V20.1.43.5	2021-01-14 10:17:01
	NVR_MC6830_9CH_AL_V5_update_V20.1.47.3	2021-01-06 10:12:45
	NVR_HI3536D_H265_2G_8POE_BD	2020-03-03 10:06:06
	NVR_HI3536D_H265_9CH_4POE_PNP_BD	2020-02-24 09:22:24
	NVR_HI3536D_H265_2G_9CH_BD	2020-01-17 14:36:47
	NVR_HI3798_9CH	2019-10-15 16:39:12
	NVR_HI3536D_H265_36D08.216.8POE.V8.1.19.1	2018-07-27 11:18:27
	NVR_HI3536D_H265_36D04.216.4POE.V8.1.19.1	2018-07-27 11:16:51
16CH	N3016_32NR_ALH1P8_V2.0.4.230817_R4	2023-09-04 11:14:03
	N3016_32NR_ALH1P0A0_V2.0.4.230818_R3	2023-09-04 11:04:52
	N3216_32NR_BVH2P16A4_V2.0.4.230721_R3	2023-08-16 17:29:52
	N3216_32NR_BVH2P0A4_V2.0.4.230802_R2	2023-08-16 17:22:10
	N3016_32NR_BVH1P0A0_V2.0.4.230802_R2	2023-08-16 16:54:08
	N3016_32NR_BVH1P8_V2.0.4.230727_R3	2023-08-16 14:30:32
	NVR_MC6830_16CH_16POE_PNP_HP_BD_V5_update_V22.1.24.5	2022-10-17 20:09:02
	NVR_MC6830_16CH_16POE_PNP_BD_V5_update_V22.1.24.5	2022-10-17 20:03:14
	NVR_SS621Q_16CH_8POE_PNP_BD_V5_update_V22.1.27.5	2022-10-17 19:59:39
	NVR_SS621Q_16CH_BD_V5_update_V22.1.27.5	2022-10-17 19:55:35
	NVR_HI3536C_H265_16CH_4POE_PNP3_BD_V5_update_V21.1.21.2	2021-06-28 11:36:50
	NVR_HI3536D_H265_16CH_BD_V5_V21.1.22.6	2021-06-19 16:04:04
	NVR_HI3536C_H265_16CH_8POE_PNP3_BD_V5_update_V21.1.20.4	2021-05-29 14:11:50
	NVR_MC6830_16CH_AL_V5_update_V20.1.47.3	2021-01-06 10:18:25
	NVR_HI3536C_H265_16CH_8POE_PNP3_BD_KITS	2020-07-14 13:40:02
	NVR_HI3536C_H265_16CH_4POE_PNP3_BD_KITS	2020-07-14 10:34:15
	NVR_HI3536C_H265_16CH_8POE_PNP3_BD_V5_KITS	2020-07-14 10:18:00
	NVR_HI3536C_H265_16CH_4POE_PNP3_BD_V5_KITS	2020-07-14 10:08:26
	NVR_HI3536C_H265_16CH_8POE_BD	2020-03-06 09:02:22
	NVR_HI3536C_H265_16CH_4POE_PNP3_BD	2020-01-17 15:08:08
	NVR_HI3536C_H265_16CH_8POE_PNP3_BD	2020-01-17 14:55:20
	NVR_HI3536D_H.265_4G_16CH_BD	2019-12-27 15:17:16
	NVR_HI3536C_H265_16CH_BD	2019-11-07 16:34:41
	NVR_HI3798_16CH	2019-10-15 16:39:52
	NVR_HI3536C_H265_16CH_8POE_PNP2_BD	2019-09-16 13:50:50
	NVR_HI3536C_H265_36C08.8POE.PNP.V8.1.26.2	2018-07-27 11:44:56
	NVR_HI3536C_H265_36C16.V8.1.15.2	2018-07-27 11:34:20
25CH	NVR_MC6830_25CH_BD_V5_update_V22.1.25.1	2022-10-17 20:12:14
	HI3536C_H265_25CH_16POE_PNP2_BD_V5_update_V22.1.24.5	2022-07-05 20:26:15
	NVR_MC6830_25CH_16POE_PNP_BD_V5_update_V22.1.2.2.zip	2022-04-18 11:42:09
	NVR_MC6830_25CH_16POE_PNP_HP_BD_V5_update_V22.1.1.2	2022-02-15 18:00:12
	NVR_HI3536C_H265_25CH_16POE_PNP3_BD_V5_update_V21.1.21.6	2021-06-01 16:56:24
	NVR_HI3536C_H265_25CH_BD_V5_update_V21.1.21.2	2021-05-29 14:26:37
	NVR_HI3536C_H265_25CH_16POE_PNP2_BD	2020-04-20 17:06:06
	NVR_HI3536C_H265_25CH_BD	2020-01-17 15:20:17
	NVR_HI3536C_H265_25CH_16POE_PNP3_BD	2019-12-19 19:06:55
	NVR_HI3536C_H265_36C16.16POE.PNP.V8.1.27.3	2018-07-27 13:38:36
	NVR_HI3536C_H265_36C25.V8.1.15.2	2018-07-27 13:33:58
32CH	N3332_32NR_ALH2P0A4_V2.0.4.230825_R2	2023-09-04 10:49:14
	N3332_32NR_ALH2P16A4_V2.0.4.230825_R2	2023-09-04 10:47:17
	N3332_32NR_BVH2P16A4_V2.0.4.230825_R10	2023-09-04 10:37:09
	N3332_32NR_BVH4P0A16_V2.0.4.230725_R4	2023-08-24 09:38:54
	N3332_32NR_BVH4P24A16_V2.0.4.230731_R4	2023-08-24 09:35:48
	N3332_32NR_BVH2P0A4_V2.0.4.230815_R7	2023-08-23 14:07:20
36CH	HI3536_H265_36CH_BD_V5_update_V21.1.24.6	2021-07-30 15:27:09
	NVR_HI3536_H265_36CH_X1_BD_V5_V20.1.37.6	2020-09-12 17:27:23
	NVR_HI3536_H265_36CH_BD	2020-02-21 16:45:09
	NVR_HI3536_H265_36CH_X1_BD	2019-09-16 15:30:50
	NVR_HI3536_36_V8.1.20.5	2018-07-27 13:47:16
64CH	N3664_32NR_BVH8P16A16_V2.0.4.230810_R3	2023-08-24 09:24:33
	N3664_32NR_BVH8P0A16_V2.0.4.230811_R9	2023-08-24 09:22:14
	HI3536_H265_64CH_BD_V5_update_V22.1.22.1	2022-10-17 20:15:51
	NVR_HI3536_H265_64CH_BD	2020-03-13 15:45:58
	NVR_HI3536_64_V9.1.13.5	2019-04-13 15:11:55

NOVATEK IP Camera

The NT IP Camera has adopted embedded system and a number of advanced IT technologies,such as audio/video codec technology(h.264,h.265,h.264+,h.265+),and integrated code compression, two-way audio intercom.

NOVATEK IP Camera

Resolution	Type	Firmware	Time	Download Url
2MP	AI	KF2_1ND_BVHB_V1.0.3.230926_R1	2023-10-23 13:46:17
5MP	AI	KL5_1ND_BVHB_V2.0.11.231012_R2	2023-10-23 13:49:17
8MP	AI	KL8_1ND_BVHB_V2.0.8.230925_R1	2023-10-09 16:31:55

Rockchip IP Camera

The RK IP Camera has adopted embedded system and a number of advanced IT technologies,such as audio/video codec technology(h.264,h.265,h.264+,h.265+),and integrated code compression, two-way audio intercom, intelligent analysis , PTZ,HDR, lens control, alarm input and output, buffer storage and network transmission and other functions.

Rockchip IP Camera

Resolution	Type	Firmware	Time	Download Url
2MP	AI	RV1109_IMX307_BASE_W_23.1.41.4	2023-10-23 14:40:30
2MP	AI	RV1109_IMX307NAND_BASE_W_23.1.06.2	2023-02-21 11:42:23
5MP	AI	RV1109_IMX335NAND_BASE_W_23.1.42.2	2023-10-23 14:47:41
5MP	AI	RV1109_IMX335_BASE_W_23.1.39.1	2023-10-09 14:02:51
8MP	AI	RV1126_IMX415_BASE_W_23.1.39.3	2023-10-09 14:05:07
4MP	AI	RP4_8E_BTHB_V2.0.5.230925_R1	2023-10-09 14:10:53

Fullhan IP Camera

The Fullhan High-definition network camera has adopted embedded system and a number of advanced IT technologies,which integrated code compression, two-way audio intercom, intelligent analysis , PTZ, lens control, alarm input and output, buffer storage and network transmission and other functions.

Fullhan IP Camera

Resolution	Type	Firmware	Time	Download Url
2MP	Normal	FH8852_F23_B1T0A1M0C0P1_W_21.1.26.6	2021-07-07 10:10:27
		FH8852_IMX307_B1T0A1M0C0P1_W_20.1.51.3	2021-02-06 16:46:23
		FH8852_F23_B1T0A1M0C0P2_W_20.1.27.4	2021-02-06 16:44:14
		FH8852_IMX307_B1T0A1M0C0P2_W_20.1.29.3	2020-08-07 19:19:34
		FH8830_F22_W_8.1.11.5	2020-06-04 15:43:29
	AI	FG2_16NR_BVHB_V2.0.7.231117_R1	2023-12-28 16:39:35
	WIFIIPC	HFG2_16NR_BVHB_V2.0.2.230927_R1	2023-10-23 13:56:29
3MP	FISHEYE	FH8830_AR0330_FISHEYE_W_9.1.15.4	2020-06-04 15:46:30
3MP	FISHEYE	FH8830_AR0330_FISHEYE_BD_W_9.1.2.1	2020-06-04 15:43:43
4MP	Normal	FH8856_IMX335_B1T0A1M0C0P1_W_21.1.26.4	2021-07-07 10:13:08
	Normal	FH8856_IMX335_B1T0A1M0C0P2_W_20.1.27.3	2020-08-07 16:50:26
	AI	FG4_16NR_BVHB_V2.0.3.231102_R1	2023-12-28 16:43:41
	WIFIIPC	FW4_16NR_BVHB_V2.0.2.230927_R1	2023-10-23 13:57:13
5MP	Normal	FH8856_K05_B1T0A1M0C0P1_W_21.1.26.1	2021-07-07 10:15:45
	SD	FH8856_K05_B1T1A1M0C0P1_W_21.1.26.1	2021-07-07 10:16:03
	WIFIIPC_SD	FH8856_K05_W1T1A1M0C0P1_W_21.1.51.1	2022-01-20 17:58:46
	WIFIIPC_SD	FH8856_K05_W1T1A1M0C0P2_W_20.1.28.2	2020-08-07 16:14:08

GK IP Camera

GK IP Camera uses an embedded system and a number of advanced IT technologies, such as audio and video encoding and decoding technologies (h.264, h.265, h.265+, H264+), integrated encoding and compression, supporting audio noise reduction, and response cancellation, Support humanoid detection, support full Netcom function, can realize plug-and-play access to the back-end.

GK IP Camera

Resolution	Type	Firmware	Time	Download Url
2MP	AI	GC2_16NR_ALHB_V2.0.4.230831_R2	2023-10-23 14:01:31
2MP	AI	GC2_8NR_ALHB_V1.0.2.211028_R2	2021-11-12 17:00:50
3MP	AI	GS3_8NR_ALHB_V1.0.1.211028_R2	2021-11-12 17:01:23
4MP	AI	GC4_16NR_ALHB_V1.0.2.220926_R1	2023-02-21 17:51:22
4MP	AI	GC4_8NR_ALHB_V1.0.0.211009_R5	2021-11-12 17:03:27
5MP	AI	GL5_16NR_ALHB_V2.0.3.230714_R2	2023-08-05 17:32:48

XVR

The Embedded Hybrid Digital Video Recorder is compatible with HDTVI,AHD and other coaxial HD specification,which can be accessed to any HDTVI,CVI,AHD,analog and network signal.It can disable numbers of analog channels and convert them to IP channels,which have both functions of DVR and NVR.

XVR

Channels	Version Info	Time	Download Url
4CH	XVR_MC6630_2830_4_BD_V5_updateV22.1.23.5	2022-10-17 20:26:06
	XVR_MC6630_2830_4_BD_4G_V5_updateV22.1.24.5	2022-10-17 20:21:08
	XF5004_16FH_BVH1B4_V1.0.1.220311_R2	2022-09-29 15:41:26
	XVR_3521D_6158_4_BD_V5_updateV22.1.9.4.zip	2022-04-18 14:11:54
	SDI_DVR_3521D_334S_4_BD_updateV21.1.31.3	2021-09-10 09:40:45
	X2104_16TP_BVH1B4_V1.0.0.210901_R4	2021-09-08 10:18:15
	XVR_3520DV400_6158C_4_BD_2G_V5_updateV21.1.26.6	2021-07-30 17:13:31
	XVR_3520DV400_6158C_4_BD_4G_V5_updateV21.1.27.4	2021-07-30 17:10:26
	XVR_3520DV400_6158C_4_BD_V5_updateV21.1.26.1	2021-07-30 17:01:58
	XVR_MC6630_2830_4_AL_V5_updateV20.1.48.2	2021-01-06 16:33:09
	XVR_MC6630_2830_4_AL_4G_V5_updateV20.1.48.5	2021-01-06 16:28:16
	XVR_3531D_6158_4_BD_V	2020-05-21 14:10:48
	XVR_3520DV400_6158C_4_BD_4G_V	2020-05-07 10:10:24
	XVR_3520DV400_6158C_4_BD_V	2020-04-09 17:22:06
	XVR_3521D_6158_4CH_BD_V	2020-04-07 10:47:07
	XVR_3520DV400_6158C_4_BD_2G	2019-08-16 09:00:44
	XVR_3520DV200_6134C_4_v	2019-03-08 15:05:02
	XVR_3520DV400_6158_4_BD_V	2019-02-28 14:07:49
	XVR_3520DV200_6134C_4_BD_V	2019-01-30 16:31:38
	XVR_3521D_6158_SMARTKITS_4_BD_V	2019-01-09 14:09:24
	XVR_3520DV200_6134C_SMARTKITS_4_BD_V	2019-01-09 10:29:13
	XVR_HI3520DV200_4_V	2018-10-25 15:53:28
	XVR_3520DV200_4_v	2018-06-14 20:16:43
	XVR_3531D_6158_4_v	2018-06-14 20:06:20
	SDI_DVR_3521A_334S_4_v	2018-04-23 18:39:49
	XVR_3521D_6158_4_v	2018-04-23 18:35:38
	XVR_3520DV300_2826_4_v	2018-04-23 18:24:39
	XVR_3521A_2826_4_v	2018-04-23 18:04:09
	XVR_HI3521A_4_v	2017-10-26 16:05:50
8CH	XF5008_16FH_BVH1B8_V1.0.1.220317_R3	2022-09-29 15:13:00
	XVR_3521D_6158C_8_BD_V5_updateV22.1.9.4.zip	2022-04-18 14:34:30
	XVR_3531D_6158_8_BD_V5_updateV22.1.11.2.zip	2022-04-18 14:26:48
	XVR_MC6630_2830_8_BD_V5_updateV22.1.6.6.zip	2022-04-18 14:16:19
	SDI_DVR_3531D_334S_8_BD_updateV21.1.31.3	2021-09-10 09:33:34
	X2108_16TP_BVH1B8_V1.0.1.210827_R2	2021-09-08 10:25:22
	XVR_3520DV400_6158C_8_BD_V5_updateV21.1.26.1	2021-08-02 10:12:23
	XVR_MC6630_2830_8_AL_V5_updateV20.1.48.2	2021-01-06 16:37:17
	XVR_3520DV400_6158C_8_BD_V	2020-04-30 15:39:08
	XVR_3531D_6158_8_BD_V	2020-04-20 16:07:30
	XVR_3521D_6158C_8_BD_V	2020-04-07 10:41:55
	XVR_3521D_6158_8_BD_V	2019-03-11 14:07:43
	XVR_3520DV300_6134C_8_v	2019-03-08 15:05:49
	XVR_3520DV400_6134C_8_BD_V	2019-03-01 09:10:08
	XVR_3531DCAS_6158_16_8_BD_V	2019-01-29 15:11:55
	XVR_3531DCAS_6158_8_BD_V	2019-01-19 15:00:33
	XVR_HI3531A_8_v	2018-07-03 09:31:45
	XVR_3521D_6158_8_v	2018-06-15 08:42:00
	XVR_3520DV300_8_v	2018-06-14 19:56:18
	SDI_DVR_3531A_334S_8_v	2018-04-23 19:04:14
	XVR_3531D_6158_8_v	2018-04-23 19:02:21
	XVR_3521A_2826_8_v	2018-04-23 18:55:07
	XVR_3531A_2826_8_v	2018-04-23 18:48:12
	XVR_HI3520DV300_8_v	2018-02-09 16:14:20
16CH	XF5016_16FH_BVH2B16_V1.0.1.220424_R6	2022-09-29 15:33:45
	XF5016_16FH_BVH1B16_V1.0.1.220317_R4	2022-09-29 15:22:05
	XVR_3521D_6158C_16_BD_V5_updateV22.1.14.5.zip	2022-04-18 14:52:24
	XVR_3531D_6158C_16_2_BD_V5_updateV22.1.9.4.zip	2022-04-18 14:48:27
	XVR_3531D_6158C_16_BD_V5_updateV22.1.12.1.zip	2022-04-18 14:45:29
	XVR_3531DCAS_6158_16_BD_V5_updateV22.1.12.3.zip	2022-04-18 14:41:41
	SDI_DVR_3531DCAS_334S_16_BD_updateV21.1.31.3	2021-09-10 09:38:48
	X2116_16TP_BVH2B16_V1.0.1.210827_R2	2021-09-08 10:37:23
	X2116_16TP_BVH1B16_V1.0.1.210827_R2	2021-09-08 10:30:05
	XVR_3531DCAS_6158_16_BD_V	2020-05-21 08:51:20
	XVR_3531D_6158C_16CH_2_BD_V	2020-04-20 19:19:14
	XVR_3531D_6158C_16_BD_V	2020-04-20 19:15:57
	XVR_3521D_6158C_16_BD_V	2020-04-07 10:44:06
	XVR_3531D_6158C_16_BD_X1_V	2019-09-23 16:57:22
	XVR_3521D_6134C_16_BD_V	2019-03-15 13:39:18
	XVR_3531D_6158_16_BD_V	2019-01-19 14:57:17
	XVR_3531A_2826_16_v	2018-09-17 17:15:07
	XVR_3521D_6134C_16_v	2018-07-27 11:05:18
	XVR_3521A_16_v	2018-07-16 15:38:04
	XVR_3531D_6158_16_v	2018-06-15 08:43:36
	XVR_HI3521A_16_v	2018-06-15 08:34:06
32CH	XVR_3531DCAS_6158_32_BD_V	2019-04-24 15:10:29
	XVR_3531D_6134C_32_BD_V	2019-01-30 09:46:04
	XVR_3531A_2816_32_v	2018-04-23 19:15:13
	XVR_HI3531A_32_v	2018-02-09 16:53:32

PC Client

VMS is an application platform software that can be used with embedded network monitoring equipment.It supports monitoring equipment by Onvif network protocol, integrated preview, video, playback, backup, PTZ control, alarm management and other functions,to provide flexible and diverse deployment programs, can be widely used in finance, public security, military, transportation, education and other fields of security projects.

PC Client

Channels	Version Info	Time	Download Url
iVMS810(MAC)	iVMS810_Mac-B1130.1.0.2.zip	2023-11-06 15:25:31
iVMS810(Windows)	iVMS810_Win64-B1130.1.0.2.230925	2023-11-06 15:01:15
iVMS320(Windows)	iVMS320_Windows_V23.1.3.230831_R2	2023-09-20 09:42:00
iVMS320(Mac)	iVMS320_Mac_V22.1.5.221027_R4	2022-11-01 12:42:35
iVMS330(Windows)	iVMS330_20.2.42.5_Setup	2020-10-23 13:51:04
VMSLite (Windows)	VMSLite Setup8.2.44.2	2019-04-11 10:53:25
VMS (Windows)	VMS Setup8.2.29.6	2018-07-20 09:50:49
VMSLite (Mac)	VMSLite for Mac8.2.29.6	2018-07-19 15:31:29

Wifi kits

The wifi nvr kits developed from 100W to 400W HD quality,and adopted audio/video codec technology,embedded system technology,storage technology,network technology,etc.It matches to wireless wifi,WIFI connection supports 2.4G and 5.8G band,plug and play.It is suitable for various scenes,which can connect several cameras to realize omnidirectional non-dead angle monitoring

Wifi kits

Resolution	Type	Firmware	Time	Download Url
1MP	4CH	NVR_WIFIHI3520D2G_4_V8.1.29.1	2020-06-04 15:59:40
	4CH	3518EV200_OV9732_W_WIFIKITS_8.1.5.4	2020-06-04 15:59:21
	9CH	NVR_HIWIFI3520D2G_9_V8.1.33.5	2020-06-04 15:59:03
	9CH	3518EV200_OV9732_W_WIFIKITS_8.1.5.4	2020-06-04 15:58:34
2MP	4CH	3518EV300_SP2309_W3T0A0M0C0P0_W_21.1.5.2	2021-02-24 15:07:53
		NVR_WIFIHI3520D2G_4_V8.1.29.1	2020-06-04 16:02:47
		3518EV200_IMX323_WIFIKITS_W_8.1.3.5	2020-06-04 16:02:25
		NVR_WIFI3536D2G_SW01_4_V8.1.32.2	2020-06-04 16:02:09
		3516EV100_F23_W30T0A0M0C0_W_8.1.29.2	2020-06-04 16:01:50
		3516EV100_F23_W30T0A2M0C0_W_8.1.29.2	2020-06-04 16:01:32
		3516EV100_F23_W30T0A0M4C0_W_8.1.29.2	2020-06-04 16:01:13
		3516EV100_F23_W30T0A0M3C0_W_8.1.29.2	2020-06-04 16:00:55
		NVR_WIFI3536D2G_SW01_BD_4_V9.1.1.4	2020-06-04 16:00:39
	9CH	FH8852V200W_JXF23_W3T0A0M0C0P0_W_21.1.9.1	2021-03-10 14:11:00
		3518EV300_SP2309_W3T0A0M0C0P0_W_21.1.5.2	2021-02-24 15:08:32
		NVR_SS621Q_9CH_WIFI_SW03_BD_V5_update_V21.1.6.4	2021-02-06 19:43:34
		NVR_HIWIFI3520D2G_9_V8.1.33.5	2020-06-04 16:05:18
		3518EV200_IMX323_WIFIKITS_W_8.1.3.5	2020-06-04 16:04:59
		NVR_WIFI3536D2G_HW01_8_V8.1.21.1	2020-06-04 16:04:41
		3516EV100_F23_W30T0A0M0C0_W_8.1.29.2	2020-06-04 16:04:20
		3516EV100_F23_W30T0A2M0C0_W_8.1.29.2	2020-06-04 16:04:05
		3516EV100_F23_W30T0A0M3C0_W_8.1.29.2	2020-06-04 16:03:46
		3516EV100_F23_W30T0A0M4C0_W_8.1.29.2	2020-06-04 16:03:32
		NVR_WIFI3536D2G_HW01_BD_9_V9.1.1.4	2020-06-04 16:03:11
4MP	4CH	NVR_WIFI3536D2G_SW01_4_V8.1.32.2	2020-06-04 16:05:58
	4CH	3516D_OV4689_W_WIFIKITS_8.1.20.4	2020-06-04 16:05:37
	9CH	NVR_HIWIFI3798_9_V7.1.38.2	2020-06-04 16:09:01
		3516D_OV4689_W_WIFIKITS_8.1.20.4	2020-06-04 16:06:45
		NVR_WIFI3536D2G_HW01_8_V8.1.21.1	2020-06-04 16:06:27
5MP	4CH	FH8856V500W_JXK05_W3T0A0M0C0P0_W_21.1.9.1	2021-03-10 14:52:05
		NVR_SS621Q_4CH_WIFI_SW03_BD_V5_update_V21.1.6.4	2021-03-10 14:50:25
		NVR_WIFI3536D2G_HW01_4_V8.1.38.5	2020-06-04 16:11:58
		3516D_OS05A10_W30T0A1M0C1_W_8.1.38.3	2020-06-04 16:11:28
		NVR_WIFI3536D2G_HW01_BD_4_V9.1.1.4	2020-06-04 16:11:08
		NVR_WIFI3536D2G_SW01_BD_4_V9.1.1.4	2020-06-04 16:10:41
8MP	4CH	FH88568_JXK05_W3T0A0M0C0P0_W_21.1.9.1	2021-03-10 14:43:37
8MP	4CH	NVR_SS621Q_4CH_WIFI_SW03_BD_V5_update_V21.1.6.4	2021-02-06 17:52:14

SigmaStar IP Camera

The SigmaStar IP Camera has adopted embedded system and a number of advanced IT technologies,such as audio/video codec technology(h.264,h.265,h.264+,h.265+),and integrated code compression, two-way audio intercom, intelligent analysis , PTZ, lens control

SigmaStar IP Camera

Resolution	Type	Firmware	Time	Download Url
2MP	AI	SSC336Q_SC200AI_W_22.1.06.2	2022-04-02 10:18:59
5MP	AI	SSC338Q_SC500AI_W_22.1.43.1	2023-02-21 17:40:43
8MP	AF	SSC338Q_SC8238_W_22.1.45.4	2023-02-21 17:33:13
8MP	WH	SSC338Q_SC500AI4K_W_23.1.28.5	2023-08-05 17:39:53

Hisilicon IP Camera

The Hisilicon High-definition network camera has adopted embedded system and a number of advanced IT technologies,such as audio/video codec technology(h.264,h.265,h.264+,h.265+),and integrated code compression, two-way audio intercom, intelligent analysis , PTZ, lens control, alarm input and output, buffer storage and network transmission and other functions.

Hisilicon IP Camera

Resolution	Type	Firmware	Time	Download Url
1MP	Normal	3518EV200_OV9732_W_8.1.30.5	2020-06-04 13:48:46
1.3MP	Normal	3518EV200_IMX225_W_7.1.34.5	2020-06-04 13:49:26
1.3MP	Normal	3518EV200_S3130_W_7.1.25.1	2020-06-04 13:49:05
2MP	Normal	3516EV200_IMX307_B1T0A1M0C0P1_W_20.1.33.1	2021-02-06 16:07:09
		3516EV200_F23_B1T0A1M0C0P1_W_20.1.33.1	2021-02-06 16:02:03
		3516CV500_IMX307_B1T0A1M0C0P1_W_20.1.28.2	2020-08-07 19:06:19
		3516CV500_IMX462_B1T0A1M0C0P1_W_20.1.29.2	2020-08-07 15:32:07
		3518EV200_IMX323_W_7.1.25.1	2020-06-04 14:13:38
		3516CV200_OV2718_W_7.1.26.4	2020-06-04 14:13:20
		3516CV300_IMX290_W_8.1.9.3	2020-06-04 14:13:02
		3516CV200_IMX323_W_7.1.25.2	2020-06-04 14:12:39
		3516D_IMX290_W_7.1.32.3	2020-06-04 14:08:48
		3516CV300_IMX323_W_8.1.9.3	2020-06-04 14:08:20
		3516CV300_IMX323_B1T0A1M0C1_W_9.1.5.2	2020-06-04 14:01:32
		3516CV300_IMX307_B1T0A1M0C1_W_9.1.5.1	2020-06-04 14:01:04
		3516CV300_IMX327_B1T0A1M0C1_W_9.1.9.5	2020-06-04 14:00:43
		3516EV100_F23_B1T0A1M0C1_W_9.1.12.2	2020-06-04 14:00:15
		3516CV300_IMX307_B1T0A1M0C1P1_W_20.1.3.2	2020-06-04 13:59:51
		3516CV300_IMX323_B1T0A1M0C1P1_W_9.1.1.6	2020-06-04 13:56:16
		3516CV300_IMX327_B1T0A1M0C1P1_W_20.1.2.3	2020-06-04 13:55:57
		3516EV100_F23_B1T0A1M0C1P1_W_9.1.1.6	2020-06-04 13:55:39
		3516EV200_SP2309_B1T0A1M0C0P1_W_9.1.26.2	2020-06-04 13:52:12
	SD	3516CV500_IMX462_B1T1A2M1C2P1_W_20.1.32.5	2021-02-06 16:09:31
		3516EV200_IMX307_B1T1A1M0C0P1_W_20.1.33.1	2021-02-06 16:07:35
		3516CV500_IMX307_B1T1A2M1C2P1_W_20.1.33.4	2021-02-06 16:02:50
		3516EV200_F23_B1T1A1M0C0P1_W_20.1.33.1	2021-02-06 16:01:26
		3516CV500_IMX307_B1T1A1M0C0P1_W_20.1.28.2	2020-08-07 19:04:42
		3516CV500_IMX462_B1T1A1M0C0P1_W_20.1.29.2	2020-08-07 15:31:19
		3516CV300_IMX323_TF_W_8.1.6.6	2020-06-04 14:24:33
		3516CV300_IMX290_TF_W_8.1.6.6	2020-06-04 14:24:10
		3516CV300_IMX323_B1T1A1M0C1_W_9.1.5.2	2020-06-04 14:23:51
		3516CV300_IMX323_B2T1A1M0C1_W_9.1.5.2	2020-06-04 14:23:32
		3516CV300_IMX307_B1T1A1M0C1_W_9.1.5.1	2020-06-04 14:23:15
		3516CV300_IMX307_B2T1A1M0C1_W_9.1.5.1	2020-06-04 14:22:58
		3516CV300_IMX327_B2T1A1M0C1_W_9.1.9.5	2020-06-04 14:22:09
		3516CV300_IMX327_B1T1A1M0C1_W_9.1.9.5	2020-06-04 14:21:51
		3516CV300_IMX307_B1T1A1M0C1P1_W_20.1.3.2	2020-06-04 14:21:17
		3516CV300_IMX307_B2T1A1M0C1P1_W_20.1.3.2	2020-06-04 14:20:56
		3516CV300_IMX323_B1T1A1M0C1P1_W_9.1.1.6	2020-06-04 14:20:33
		3516CV300_IMX323_B2T1A1M0C1P1_W_9.1.1.6	2020-06-04 14:20:08
		3516CV300_IMX327_B1T1A1M0C1P1_W_20.1.2.3	2020-06-04 14:16:38
		3516CV300_IMX327_B2T1A1M0C1P1_W_20.1.2.3	2020-06-04 14:16:17
		3516EV200_SP2309_B1T1A1M0C0P1_W_9.1.26.2	2020-06-04 14:15:56
	SL	3516CV300_IMX290_W_SL_8.1.15.3	2020-06-04 14:25:12
	MINI	3516CV500_IMX307_MINI_WIFI_BD_W_20.1.28.2	2020-08-07 19:04:03
		3516CV500_IMX307_MINI_BD_W_20.1.28.2	2020-08-07 16:06:01
		3516CV300_IMX290_MINI_W_7.1.48.2	2020-06-04 14:26:25
		3516D_IMX290_W_MINI_7.1.27.3	2020-06-04 14:26:07
		3516CV300_IMX307_MINI_BD_W_20.1.16.4	2020-06-04 14:25:51
	PTZ	3516EV200_IMX307_X10T1A1M0C0P1_W_20.1.33.3	2021-02-06 16:59:48
		3516CV500_IMX462_X10T1A1M0C0P1_W_20.1.33.4	2021-02-06 16:59:02
		3516CV500_IMX307_X10T1A1M0C0P2_W_20.1.25.4	2020-08-07 19:03:37
		3516CV500_IMX307_X10T1A1M0C0P1_W_20.1.28.2	2020-08-07 19:03:13
		3516CV300_IMX290_AF_5X_W_8.1.10.1	2020-06-04 14:35:52
		3516CV300_IMX323_AF_5X_W_8.1.9.3	2020-06-04 14:35:35
		3516CV300_IMX290_AF_5X485_W_7.1.36.4	2020-06-04 14:35:12
		3516CV300_IMX323_AF_5X485_W_7.1.37.2	2020-06-04 14:33:56
		3516CV300_IMX323_X10T0A1M0C1_W_9.1.8.2	2020-06-04 14:32:57
		3516CV300_IMX323_X10T1A1M0C1_W_9.1.8.2	2020-06-04 14:32:38
		3516CV300_IMX323_X11T1A1M0C1_W_9.1.8.2	2020-06-04 14:32:21
		3516CV300_IMX307_X10T0A1M0C1_W_9.1.7.1	2020-06-04 14:32:01
		3516CV300_IMX307_X10T1A1M0C1_W_W_9.1.7.1	2020-06-04 14:31:18
		3516CV300_IMX307_X11T1A1M0C1_W_9.1.7.1	2020-06-04 14:31:00
		3516CV300_IMX327_X10T0A1M0C1_W_9.1.11.1	2020-06-04 14:30:40
		3516CV300_IMX327_X10T1A1M0C1_W_9.1.11.1	2020-06-04 14:30:20
		3516CV300_IMX327_X11T1A1M0C1_W_9.1.11.1	2020-06-04 14:30:00
		3516CV300_IMX307_X10T0A1M0C1P1_W_20.1.3.2	2020-06-04 14:29:42
3516CV300_IMX307_X10T1A1M0C1P1_W_20.1.3.2		2020-06-04 14:29:22
3516CV300_IMX307_X11T1A1M0C1P1_W_20.1.3.2		2020-06-04 14:29:04
3516CV300_IMX323_X10T0A1M0C1P1_W_9.1.1.6		2020-06-04 14:28:44
3516CV300_IMX323_X10T1A1M0C1P1_W_9.1.1.6		2020-06-04 14:28:25
3516CV300_IMX323_X11T1A1M0C1P1_W_9.1.1.6		2020-06-04 14:28:05
3516CV300_IMX327_X10T0A1M0C1P1_W_20.1.2.3		2020-06-04 14:27:43
3516CV300_IMX327_X10T1A1M0C1P1_W_20.1.2.3		2020-06-04 14:27:28
3516CV300_IMX327_X11T1A1M0C1P1_W_20.1.2.3		2020-06-04 14:27:13
WIFI IPC_SD	3516CV300_IMX323_W_WIFIIPC_SD_8.1.5.5	2020-06-04 14:36:43
	3516CV300_IMX323_W1T1A1M0C1_W_9.1.8.2	2020-06-04 14:36:28
	3516CV300_IMX323_W1T1A1M0C1P1_W_20.1.16.4	2020-06-04 14:36:13
GUARD	3516CV300_IMX327_GUARD_BD_W_9.1.1.6	2020-06-04 14:37:06
AI	3516CV500_IMX307_AR_EM_AF_BD_W_21.1.3.5	2021-02-06 17:05:11
	3516CV500_IMX307_AR_EM_BASE_BD_W_20.1.52.2	2021-01-20 10:56:02
	3516CV500_IMX327_AR_EM_BASE_BD_W_21.1.2.6	2021-01-20 10:54:38
	3516CV500_IMX327_AD_BASE_BD_W_9.1.27.2	2020-06-04 14:40:21
	3516CV500_IMX327_AR_BASE_BD_W_9.1.27.5	2020-06-04 14:40:05
	3516CV500_IMX327_AR_AF_BD_W_9.1.34.4	2020-06-04 14:39:46
3MP	Normal	3516D_IMX123_W_8.1.10.3	2020-06-04 14:41:10
4MP	Normal	3516D_OV4689_W_7.1.35.4	2020-06-04 14:41:42
	SD	3516D_OV4689_W_SD_8.1.32.3	2020-06-04 14:42:29
	SD	3516D_OV4689_W_SD_S_8.1.6.2	2020-06-04 14:42:10
	BOX	3516D_OV4689_W_BOX_7.1.49.3	2020-06-04 14:43:06
	PTZ	3516D_OV4689_5NEWPTZ_W_SD_8.1.24.1	2020-06-04 14:47:40
	PTZ	3516D_OV4689_5NEWPTZ485_W_SD_8.1.15.2	2020-06-04 14:47:25
	WIFIIPC_SD	3516D_OV4689_W_WIFIIPC_SD_8.1.12.3	2020-06-04 14:48:04
	FISHEYE	3516D_IMX326_FISHEYE_MAX_W	2019-04-03 09:29:20
		3516D_IMX326_FISHEYE_BD_W	2019-01-09 10:52:17
		3516D_IMX326_FISHEYE_W	2017-10-20 16:50:24
	MINI	3516DV300_IMX335_MINI_WIFI_BD_W_20.1.33.6	2021-02-06 16:53:02
5MP	Normal	3516DV200_IMX335_B1T0A1M0C0P1_W_20.1.47.6	2021-02-06 16:04:48
		3516A_IMX178_W_8.1.11.6	2020-06-04 15:17:23
		3516D_OS05A10_B1T0A1M0C1_W_9.1.12.5	2020-06-04 15:17:06
		3516D_OS05A10_B1T0A1M0C1P1_W_9.1.53.1	2020-06-04 15:16:48
		3516D_IMX335_B1T0A1M0C1P1_W_9.1.52.2	2020-06-04 15:16:29
	SD	3516DV200_IMX335_B1T1A1M0C0P1_W_20.1.47.6	2021-02-06 16:05:08
		3516DV200_IMX335_B1T1A2M1C2P1_W_20.1.48.1	2021-02-06 16:03:56
		3516D_OS05A10_B1T1A1M0C1_W_9.1.12.5	2020-06-04 15:20:56
		3516D_OS05A10_B2T1A1M0C1_W_9.1.12.5	2020-06-04 15:19:46
		3516D_OS05A10_B1T1A1M0C1P1_W_9.1.53.1	2020-06-04 15:19:25
		3516D_OS05A10_B2T1A1M0C1P1_W_9.1.53.1	2020-06-04 15:18:44
		3516D_IMX335_B1T1A1M0C1P1_W_9.1.52.2	2020-06-04 15:17:53
	BOX	3516D_OS05A10_BOX_W_9.1.12.3	2020-06-04 15:21:40
	BOX	3516D_OS05A10_BOX_BD_W_9.1.1.6	2020-06-04 15:21:25
	PTZ	3516DV200_IMX335_X80T1A2M1C0P1_W_21.1.5.7	2021-02-22 14:30:06
		3516DV200_IMX335_X10T1A1M0C0P1_W_20.1.47.6	2021-02-06 16:55:14
		3516D_OS05A10_X10T0A1M0C1_W_9.1.12.5	2020-06-04 14:45:44
		3516D_OS05A10_X10T1A1M0C1_W_9.1.12.5	2020-06-04 14:45:22
		3516D_OS05A10_X11T1A1M0C1_W_9.1.12.5	2020-06-04 14:44:54
		3516D_OS05A10_X10T0A1M0C1P1_W_9.1.53.1	2020-06-04 14:44:40
		3516D_OS05A10_X10T1A1M0C1P1_W_9.1.53.1	2020-06-04 14:44:24
		3516D_OS05A10_X11T1A1M0C1P1_W_9.1.53.1	2020-06-04 14:44:02
		3516D_IMX335_X10T0A1M0C1P1_W_9.1.52.2	2020-06-04 14:43:45
		3516D_IMX335_X10T1A1M0C1P1_W_9.1.52.2	2020-06-04 14:43:30
	WIFIIPC_SD	3516D_OS05A10_W1T1A1M0C1_W_9.1.12.4	2020-06-04 15:23:01
		3516D_OS05A10_W2T1A1M0C1_W_9.1.12.4	2020-06-04 15:22:42
		3516D_OS05A10_W1T1A1M0C1P1_W_9.1.1.6	2020-06-04 15:22:26
		3516D_OS05A10_W2T1A1M0C1P1_W_9.1.1.6	2020-06-04 15:22:08
	AI	3516DV300_IMX335_AR_EM_BASE_BD_W_21.1.13.5	2021-04-12 11:04:03
		3516DV300_IMX335_AR_EM_AF_BD_W_21.1.11.2	2021-04-12 11:03:32
		3516DV300_IMX335_AR_BASE_BD_W_9.1.27.5	2020-06-04 15:15:17
		3516DV300_IMX335_AR_AF_BD_W_9.1.35.2	2020-06-04 15:15:03
6MP	SD	3516aV200_IMX326_W_8.1.2.2	2020-06-04 15:24:02
6MP	PTZ	3516AV200_IMX326_AF4X_AUDIO_TF_W_8.1.13.1	2020-06-04 15:25:34
8MP	Normal	3516AV300_IMX415_B1T0A1M0C0P1_W_20.1.35.3	2021-02-06 15:54:48
	Normal	3516AV300_IMX415_B1T0A1M0C0P2_W_20.1.26.2	2020-08-07 18:55:00
	SD	3516AV200_OS08A10_B1T1A1M0C0P1_W_20.1.33.5	2021-02-06 15:56:08
		3516AV300_IMX415_B1T1A2M1C0P1_W_20.1.35.3	2021-02-06 15:55:20
		3516AV300_IMX415_B1T1A2M1C0P2_W_20.1.26.2	2020-08-07 18:55:52
		3519V100_IMX274_W_7.1.39.3	2020-06-04 15:26:35
		3516AV200_IMX274_W_9.1.16.3	2020-06-04 15:26:21
		3516AV200_IMX274_B1T1A1M0C0P1_W_20.1.13.3	2020-06-04 15:25:51
	PTZ	3516AV300_IMX415_X10T1A2M1C0P1_W_20.1.32.5	2021-02-06 19:18:15
		3516AV200_OS08A10_X70T1A2M1C1P1_W_20.1.35.3	2021-02-06 16:56:56
		3516AV200_IMX274_AF4X_AUDIO_TF_W_8.1.15.2	2020-06-04 15:27:21
	WIFIIPC_SD	3516AV200_OS08A10_W2T1A1M0C1P1_W_9.1.1.5	2020-06-04 15:27:44
	AI	3516AV300_IMX415_AR_EM_BD_W_21.1.12.4	2021-04-12 11:04:46
12MP	SD	3519V101_IMX226_B1T1A1M0C0P1_W_20.1.13.2	2020-06-04 15:28:08
	BOX	3519V101_IMX226_BOX_BD_W_9.1.1.6	2020-06-04 15:28:22
	PTZ	3519V101_IMX226_X70T1A2M1C1P1_W_20.1.13.2	2020-06-04 15:28:37
	FISHEYE	3519V101_IMX226_FISHEYE_W_9.1.16.1	2020-06-04 15:36:22
	FISHEYE	3519V101_IMX226_FISHEYE_BD_W_9.1.46.3	2020-06-04 15:30:04

Ambarella IP Camera

The AmbarellaHigh-definition network camera has adopted embedded system and a number of advanced IT technologies,which integrated code compression, two-way audio intercom, intelligent analysis , PTZ, lens control, alarm input and output, buffer storage and network transmission and other functions.

Ambarella IP Camera

Resolution	Type	Firmware	Time	Download Url
2MP	Normal	s2l33m_imx322_W_7.1.25.1	2020-06-04 15:39:53
3MP	Normal	s2l55m_imx123_W_7.1.25.2	2020-06-04 15:40:25
4MP	Normal	S2L55M_OV4689_W_7.1.18.3	2020-06-04 15:42:54
6MP	FISHEYE	S2E66_IMX178_W_7.1.3.4	2020-06-04 15:43:12

Tools

The Search Tool is a tool for searching online devices.The software can search the local area network with all the online devices,and can display the device relevant information.The Search Tool can also be used to modify the device’s network parameters individually or in batch,upgrade device individually,and modify the device password in batch.

Tools

Tool name	Version Info	Time	Download Url
Search Tool(Windows)	SearchTool for WIN_V1.5.3.231115_R1	2023-12-13 14:22:03
Search Tool(Mac)	SearchTool for MacOS_1.3.0.220121_R2	2022-01-24 14:54:13
TestTool(Windows)	TestTool_v2.0.3.6906	2020-07-08 15:01:38
IPWizardIII(Windows)	IPWizardIII_2.2.5	2018-11-07 16:38:30

Manual

The manual provides documents such as the Quick Start Guide for electronic files, User Manuals, and Installation Guide for each product, making it easy to understand each product in a simple or comprehensive way!

Manual

Class	Title	Language	Type	Time	Download Url
IPC	IP PTZ web6.0 User Manual	English	pdf	2022-11-24 19:03:12
	IP Camera Quick Start Guide Web6.0	English	pdf	2022-10-20 11:35:14
	IP Camera Web6.0 User Manual	English	pdf	2022-06-27 19:12:28
	Wi-Fi IP Camera Quick Start Guide Ali	English	pdf	2020-07-13 11:28:52
	Smart IP Camera Quick Start Guide Ali	English	pdf	2020-07-13 11:28:17
	IP Camera Quick Start Guide Ali	English	pdf	2020-07-13 11:27:47
	Wi-Fi IP Camera Quick Start Guide 350	English	pdf	2020-07-13 11:11:09
	Smart IP Camera Quick Start Guide 350	English	pdf	2020-07-13 11:10:39
	IP Camera Quick Start Guide 350	English	pdf	2020-07-13 11:10:01
	Dual Smart IP Camera Quick Start Guide BD	English	pdf	2020-07-13 11:00:58
	Camera Quick Installation Guide（Split Type）	English	pdf	2019-09-30 15:37:20
	IP Camera Quick Start Guide CK	English	pdf	2019-08-15 13:35:42
	Wi-Fi IP Camera Quick Start Guide BD	English	pdf	2019-07-12 10:18:00
	Smart IP Camera Quick Start Guide BD	English	pdf	2019-05-14 16:48:50
	IP Camera Quick Start Guide BD	English	pdf	2018-09-21 08:33:56
	Camera Quick Installation Guide	English	pdf	2018-06-19 16:11:51
	WiFi IP Camera Quick Start Guide	English	pdf	2018-06-19 16:11:38
	IP Camera User Manual	English	pdf	2018-06-19 16:11:19
	IP Camera Quick Start Guide	English	pdf	2018-06-19 09:25:31
NVR	NVR Quick Start Guide_6.0.pdf	English	pdf	2023-08-04 14:16:26
	NVR User Manual_6.0	English	pdf	2022-10-20 10:18:03
	NVR Quick Start Guide BD 6.0	English	pdf	2022-10-20 10:17:26
	NVR Quick Start Guide BV_5.0	English	pdf	2020-08-03 16:20:12
	NVR Quick Start Guide Ali_5.0	English	pdf	2020-08-03 16:19:40
	NVR Quick Start Guide 350_5.0	English	pdf	2020-08-03 16:18:41
	NVR User Manual_5.0	English	pdf	2020-05-28 13:34:56
	NVR Quick Start Guide BD_5.0	English	pdf	2020-04-09 16:26:42
	Wi-Fi NVR Quick Start Guide BD	English	pdf	2019-10-18 14:04:24
	Smart NVR Quick Start Guide BD	English	pdf	2019-07-09 17:00:34
	NVR Quick Start Guide BD	English	pdf	2018-09-03 09:02:14
	NVR User Manual	English	pdf	2018-06-19 16:12:58
	NVR Quick Start Guide	English	pdf	2018-06-19 09:32:18
XVR	XVR User Manual_5.0	English	pdf	2020-11-11 17:47:54
	XVR Quick Start Guide BV_5.0	English	pdf	2020-08-03 16:32:42
	XVR Quick Start Guide 350_5.0	English	pdf	2020-08-03 16:31:59
	XVR Quick Start Guide Ali_5.0	English	pdf	2020-08-03 16:31:34
	XVR Quick Start Guide BD_5.0	English	pdf	2020-06-09 17:16:09
	Smart XVR Quick Start Guide	English	pdf	2019-09-03 08:39:55
	XVR Quick Start Guide BD	English	pdf	2018-09-04 16:11:40
	XVR Quick Start Guide	English	pdf	2018-06-19 16:26:52
	XVR User Manual	English	pdf	2018-06-19 16:26:30
EX-SDI&HD-SDI DVR	EX-SDI&HD-SDI DVR User Manual	English	pdf	2018-12-21 08:28:55
	EX-SDI&HD-SDI DVR Quick Start Guide BD	English	pdf	2018-09-03 09:07:57
	EX-SDI&HD-SDI DVR Quick Start Guide	English	pdf	2018-07-11 10:15:48
PLC Kits	PLC Kits Quick Start Guide	English	pdf	2018-06-19 16:30:26
PoE Kits	PoE Camera Security System Quick Start Guide	English	pdf	2023-09-27 14:20:55
	PoE Kits Quick Start Guide BD	English	pdf	2020-07-17 16:47:43
	PoE Kits Quick Start Guide BD 5.0	English	pdf	2020-07-17 16:29:19
WiFi Kits	Wi-Fi Camera Security System Quick Start Guide.pdf	English	pdf	2023-08-04 14:26:10
	Wi-Fi Kits Quick Start Guide BD PGE	English	pdf	2022-02-14 16:18:53
	Wi-Fi Kits Quick Start Guide BD 5.0	English	pdf	2021-03-30 10:25:27
	Wi-Fi Kits Quick Start Guide BD	English	pdf	2021-03-17 14:29:38
	Non-economical Wi-Fi Kits Quick Start Guide BD	English	pdf	2019-07-11 16:28:04
	Economy Wi-Fi Kits Quick Start Guide BD	English	pdf	2019-07-11 16:26:58
	Smart Wi-Fi Kits Quick Start Guide	English	pdf	2018-09-03 08:40:56
	Smart Wi-Fi Kits Quick Start Guide BD	English	pdf	2018-08-24 09:40:43
	Economy WiFi Kits Quick Start Guide	English	pdf	2018-06-19 16:37:07
	Non-economical WiFi Kits Quick Start Guide	English	pdf	2018-06-19 16:36:55
XVR Kits	XVR Kits Quick Start Guide BD 5.0	English	pdf	2020-07-17 16:27:25
	XVR Kits Quick Start Guide BD	English	pdf	2019-01-07 17:10:53
	Smart XVR Kits Quick Start Guide BD	English	pdf	2018-08-24 09:41:18
	XVR Kits Quick Start Guide	English	pdf	2018-06-19 16:40:16
	Smart XVR Kits Quick Start Guide	English	pdf	2018-06-19 16:40:02
Consumer WiFi Camera	LCY4B LongPlus Quick Start Guide	English	pdf	2022-06-23 16:09:43
	LCY4A LongPlus Quick Start Guide	English	pdf	2022-06-23 16:08:49
	LTP4F LongPlus Quick Start Guide	English	pdf	2022-03-28 18:06:34
	LongPlus Quick Start Guide	English	pdf	2021-03-17 14:26:03
	Consumer Fisheye Camera P3 Quick Start Guide	English	pdf	2018-06-19 16:40:37
PoE Switch	RT2418 Managed Optical Fiber PoE Switch User Manual	English	pdf	2021-07-15 13:51:11
	HT812(100M&1000M) HT811 HT412 HT1612 Series PoE Switch Quick Start Guide	English	pdf	2019-04-03 08:53:12
	RT2418 Managed Optical Fiber PoE Switch Quick Start Guide	English	pdf	2018-11-06 14:23:13
	24+2+2 Unmanaged Optical Fiber PoE Switch Quick Start Guide	English	pdf	2018-06-19 16:41:30
	24+2 Managed PoE Switch Quick Start Guide	English	pdf	2018-06-19 16:40:56
Search Tool	Search Tool User Manual for Win&Mac	English	pdf	2018-06-19 17:03:49
App	iVMS380 App User Manual	English	pdf	2020-11-09 14:52:33
	Aliluya App User Manual	English	pdf	2020-08-03 15:24:55
	iVMS350 App User Manual	English	pdf	2020-08-03 15:24:20
	ACESEE App User Manual	English	pdf	2019-09-02 10:10:19
	iVMS320 App User Manual	English	pdf	2019-01-16 09:59:10
	BitVision App User Manual	English	pdf	2018-12-20 17:21:30
	FreeIP App User Manual	English	pdf	2018-06-19 16:42:20
	VR Panorama App User Manual	English	pdf	2018-06-19 16:42:05
VMS	iVMS330 Plateform User Manual for windows	English	pdf	2020-11-09 15:06:16
	iVMS320 User Manual for Mac	English	pdf	2019-04-15 15:28:59
	iVMS320 Plateform User Manual for win	English	pdf	2019-04-15 15:28:02
	VMS User Manual for Mac	English	pdf	2018-06-19 16:48:21
	VMS User Manual for Win	English	pdf	2018-06-19 16:48:06
	VMS Lite User Manual for Mac	English	pdf	2018-06-19 16:45:35
	VMS Lite User Manual for Win	English	pdf	2018-06-19 16:45:24
Coaxial	Camera Quick Installation Guide(Split Type)	English	pdf	2019-11-01 15:35:23
Smart Device	AI Face Recognition Device Quick Start Guide 08GRW-EU QR	English	pdf	2021-10-09 09:23:13
	Intelligent Terminal Health code quick start guide 02	English	pdf	2021-09-28 09:33:20
	AI Face Recognition Device Quick Start Guide 08GRW	English	pdf	2021-08-03 10:13:44
	AI Face Recognition Device Quick Start Guide 08GR	English	pdf	2021-08-03 10:12:25
	AI Face Recognition Device User Manual	English	pdf	2021-07-16 10:50:34
	Smart Device 2000 Quick Start Guide 02GYWT	English	pdf	2021-04-20 14:51:30
	Smart Device 2000 Quick Start Guide 02GYT	English	pdf	2021-04-20 14:50:55
	Thermal Smart IP Camera Quick Start Guide BMMH256	English	pdf	2021-04-07 19:10:11
	Dual Smart IP Camera Quick Start Guide BD BMMH32	English	pdf	2021-04-07 19:08:54
	AI BOX Quick Start Guide 5.0	English	pdf	2021-03-30 10:35:09
	Thermal Smart IP Camera Quick Start Guide	English	pdf	2021-03-09 14:58:56
	AI Face Recognition Device Quick Start Guide 05GRW	English	pdf	2020-12-14 09:24:26
	AI Face Recognition Device Quick Start Guide 05GR	English	pdf	2020-12-12 14:45:36
	Thermal Smart IP Camera Quick Start Guide OWL256	English	pdf	2020-11-24 10:20:05
	Dual Smart IP Camera Quick Start Guide BD OWL32	English	pdf	2020-11-24 10:19:21
	Thermal Smart IP Camera User Manual	English	pdf	2020-11-04 09:13:13
	Thermal Smart IP Camera Quick Start Guide CMLDISS500T-256	English	pdf	2020-11-04 09:12:37
	Temperature Measuring Metal Detector Security Gate BD CMLDISS500T	English	pdf	2020-11-04 09:11:47
	Smart Device 2000 Quick Start Guide 03AY	English	pdf	2020-11-04 09:09:55
	Smart Device 2000 Quick Start Guide 03AYW	English	pdf	2020-08-03 15:13:17
	Smart Device 2000 Quick Start Guide 02GY	English	pdf	2020-08-03 15:11:47
	Smart Device 2000 Quick Start Guide 02GYW	English	pdf	2020-08-03 15:10:26
	Smart Device 2000 Quick Start Guide 02GYH	English	pdf	2020-08-03 15:08:36
Consumer Camera with Battery	IP Camera Quick Start Guide X86V1R4BR4A	English	pdf	2022-02-22 14:52:34
	IP Camera Quick Start Guide normal	English	pdf	2022-02-22 14:52:17
	Y2A(RX07)	English	pdf	2021-12-06 17:28:06
	R4B(X86)	English	pdf	2021-12-06 17:27:50
	R4A(V1)	English	pdf	2021-12-06 17:27:25
	R2B(V3)	English	pdf	2021-12-06 17:27:04
	R2A(X82)	English	pdf	2021-12-06 17:26:51
	Q2A(X85)	English	pdf	2021-12-06 17:26:28
	P4A(X87)	English	pdf	2021-12-06 17:26:11
	P2A(X81)	English	pdf	2021-12-06 17:25:40

BitVision

The BitVision client is an easy to use P2P network camera video monitoring professional mobile phone client software, connected by a sequence number, the only global P2P network and network cameras installed in the home or office, view real-time video images, and image capture, video. The scene situation users can learn in the shortest possible time home or office. P2P network camera of the software production and the company in the network of cooperation to normal use.

BitVision

Channels	Version Info	Time	Download Url
BitVision	BitVision_Android_V21.1.11	2021-10-12 14:45:19
	BitVision_Android_V21.1.9	2021-09-02 10:00:37
	BitVision_Android_V21.1.7	2021-07-16 08:54:29
	BitVision_Android_V20.1.46.1	2020-11-13 09:38:58

ACESEE

ACESEE is an application platform software that can be used with Smart wi-fi device, it is a service APP launched for families and businesses. Through ACESEE, you can easily check real-time and play-back videos of apartments, villas, shops, factories, offices and other places; through ACESEE ‘s alarm service, you can take safety protection at the first time once you receive abnormal information about the places you are concerned about. No matter where you are, your home and business are nearby always.

ACESEE

Channels	Version Info	Time	Download Url
ACESEE	ACESEE_Android_V1.0.41	2021-11-22 19:43:46
ACESEE	ACESEE_PC(Windows)_V1.0.0.10	2021-05-07 17:33:41

iVMS350

iVMS350 is an application platform software that can be used with Smart device。 Main function: 1:Remote-monitoring: View video via APP remotely, know what is going on anywhere and anytime; 2: Two way audio function: audio in and audio out; 3:Device sharing: Share the device with your family numbers, view together, 4:Motion detection Alarm: Alarm and picture capturing about abnormal situation, guard the security.

iVMS350

Channels	Version Info	Time	Download Url
iVMS350	IOT_iVMS350_Android_V21.1.05.3	2021-01-28 13:32:52
	IOT_iVMS350_Android_V20.1.41.4	2021-01-14 08:28:39
	IOT_iVMS350_Android_V20.1.39.1	2020-09-29 09:37:17
	IOT_iVMS350_Android_V20.1.36.4	2020-09-15 16:59:00

LongPlus

LongPlus is an application platform software that can be used with cloud device. Main function: 1:Remote-monitoring: View video via APP remotely, know what is going on anywhere and anytime; 2: Two way audio function: audio in and audio out; 3:Device sharing: Share the device with your family numbers, view together; 4:Cloud storage of timing video and alarm video.

LongPlus

Channels	Version Info	Time	Download Url
LongPlus	LongPlus_Android_V21.1.35	2021-10-14 20:36:07

IVS365

IVS365 is an application platform software that can beused with device module. Main function: 1:Remote-monitoring:View video with APP remotely,know what is going on any where and anytime; 2:Two way audio function:audio in and audio out; 3:Device sharing:Share the device with your family numbers,view together; 4:Motion detection Alarm:Alarm and picture capturing about abnormal situation,guard the security.

IVS365

Channels	Version Info	Time	Download Url
IVS365	IVS365_Android_1.0.0.211101_R6	2021-11-16 14:22:38
IVS365	IVS365_Android_1.0.0.210619_R3	2021-06-19 11:46:08

SDP2000

SDP2000 is an application platform software that can be used with smart terminal devices. It supports management devices through network protocols, integrates multiple functions such as device management, personnel management, access management, and report management. It provides flexible and diverse deployment solutions. The server can be connected to multiple intelligent terminal devices, manage multiple entrances and exits, and can be widely used in airports, entry and exit gates, train stations , government agencies, schools, scenic spots, large factories and other places that need to be identified to help customers achieve Efficient, safe and intelligent entrance and exit management

SDP2000

Channels	Version Info	Time	Download Url
SDP2000（Windows）	SDP2000_EN_x64_V2.6.3.220209_R2	2022-02-14 17:44:52

EZCloud Quick Install Guide v2

admin — Sat, 06 Apr 2024 17:15:23 +0000

EZCloud is Uniview’s remote connection backend that allows for P2P device management. EZCloud provides the user with an abundance of features that make sharing device access easier and more secure. The integrator and installer can use EZCloud to connect to customer devices and troubleshoot.

EZCLOUD REGISTRATION

Uniview provides a web portal to sign up and register an account with EZCloud. http://en.ezcloud.uniview.com It is recommended that Internet Explorer 8 or higher be used to view the web portal.

There are a few aspects to note about the web portal:

• A QR Code is displayed on the right side of the page. Scanning this code will download the EZView phone application onto the smart phone for use.

• On the upper right, there are Login and Sign up links for setting up and managing EZCloud accounts. The Help link provides a Quick Guide developed by Uniview for a more in-depth review of how P2P functions

An account can also be registered through the EZView smart phone application. See Adding A Device -> EZView

ACCOUNT SIGN UP

Signing up an account is very similar to most other online account registration as seen from the image above. Enter in the proper information requested such as the Username, Password and a valid Email

address. Click the Acquire button to receive a registration email which provides a Verification Code. Please note that the email may take several minutes to arrive.

Enter the Verification Code into the box provided and click the Sign-up button to register the new EZCloud account.

PRO TIP: Integrators and Installers can setup an account and then share device access to customer accounts for managing multiple devices and providing support later.

ACCOUNT LOGIN

Login either with the Username or registered Email address created previously for account management. If the password has been forgotten, there is a link provide for password retrieval.

EZCLOUD MANAGEMENT

Once the register code is located, there are three different ways to add and manage devices on an existing EZCloud account; through the EZCloud web portal, through the EZView smart phone application and through the EZStation CMS.

EZCloud Quick Install Guide v2

The Register Code is a unique 26 digit & character string that is used to connect a device to the EZCloud service. This code also comes in a QR format for quick scanning. There are a few places you can find the Register Code:

• On a sticker found on the recorder itself. It is typically located on the top (black chassis) or the bottom (white chassis) of the recorder. See the image below for an example.

Note the QR Code on the sticker for quick adding the device to an EZCloud account via the EZView smart phone application (more on the EZView app later in this guide).

• Within the recorder interface – right click on the Live View screen and select Main Menu (login if needed). Navigate to System, Network and then the myCloud tab (as seen from the image below).

The myCloud feature is toggled on by default. Please note that a new myCloud account cannot be registered from the recorder interface.

NOTE: On some device firmware versions Uniview uses the title myCloud rather than EZCloud. The URL containing myCloud will redirect to the proper EZCloud URL accordingly.

• Using the Wizard – upon first booting a new recorder, the startup Wizard will appear with the QR code to download the EZView smart phone application and to scan to add the device (after registering an account via the phone app). The EZView phone app will be discussed in more detail later in this guide.

• On a web browser – enter in the IP address of the device (local, remote or domain) and accessing the web interface. In the web interface, there is a similar menu to the one found on the recorder’s interface (see above). Once logged in, navigate to the Settings tab, then Network, then the myCloud submenu.

NOTE: Currently (as of December 2015), the web interface of Uniview devices will only work properly on Internet Explorer version 8 or higher.

EZCLOUD WEB

Once logged into the EZCloud web portal (as described in the EZCloud Registration guide section above), the backend will appear as the image shown above. To add a device, click the + Add Device button and a new webpage will display with entry boxes for both the Register Code and Device Name. The Register Code is the 26 digit and character string detailed in the section above. The Device Name is a title that represents the device being registered (e.g. Office B, 123 Elm St, ABC Company, etc.)

After clicking the Add button, the Device List will appear again with the newly registered device listed under My Cloud Devices. If the P2P service plug-in was not previously installed, the follow message will appear on the upper most portion of the web page:

Click the Download link and install the plug-in (the computer may have to be restarted to complete the install) After rebooting the Windows PC and accessing the EZCloud backend again, there may be a similar message on the lower portion of the web page as follows:

On the management page, there are three different sections: My Cloud Devices, Shared Cloud Devices and Sharing Records.

MY CLOUD DEVICES

The My Cloud Devices section of the EZCloud management page lists all added devices to the registered account. The devices can be navigated using a simple interface utilizing arrows to browse through the results (see toolbar at the bottom of each section).

As with the following sections, there are multiple columns that denote information that pertains to the recorder(s) registered to the account.

• Device Name – the name given to the device when it was first registered.

• Device Type – the model # of the registered device

• Device IP – the external IP address of the registered device

• Latest Online Time – the time the device was last detected to be online

• Status – indicates whether the device is Online, Offline or having a network error

• Share Device – a link that provides a menu to share the registered device:

NOTE: The ‘Share To’ input box receives the email or username of the account being shared to. A date and time can be set indicating how long the device will be shared. A specific user group can be selected defining the rights given to the shared device. Finally, a description can be entered to let the user know details that represent the device.

• Change Name – a link that allows the user to change the name of the device

• Retrieve Password – allows the user to generate an overriding password in the case of a forgotten password:

NOTE: All information will be entered automatically into the above form as it pulls it from the registered device. By clicking the Acquire button, the form will send an email with the verification code. Enter the verification code into the input box and click Retrieve to receive a password. The generated password will only work for the valid date and only if the device is properly set to the valid date. If the date is set incorrectly on the device, adjust accordingly on the Retrieve Password web page.

• Access Device – provides a link that will launch the device’s web service page, allowing remote access. NOTE: Login credentials are not needed when accessing the device since the device is already authorized by EZCloud.

SHARED CLOUD DEVICES

The Shared Cloud Devices section displays a list of devices that were shared to the registered account. The columns of information in this section are very similar to My Cloud Devices, however there are some unique information displayed for shared devices.

• Owner – the name of the account that originally registered and shared the device

• Valid Until – when sharing a device, a specific date and time can be set as an expiration period which is displayed in this column

• Description – displays relevant information pertaining to the device created by the owner at the time of sharing the device

All other columns such as Status, Change Name, Access Device and so forth, function exactly the same as in the My Cloud Devices section.

SHARING RECORDS

The Sharing Records section displays a list of devices that have been shared by the registered account. As with the previous sections, there are some columns of note.

• Share To – the account name that the device was shared to

• User Role – if multiple accounts were set up on the device, the sharer can opt to change user rights by selecting the applicable account for the Share To user to login with. NOTE that Share To users will not need to be supplied login credentials since the device has been pre-authorized by being registered to EZCloud.

EZVIEW

EZView is Uniview’s smart phone application for monitoring, configuring and managing multiple camera systems. Typically, a device will be added to an EZCloud account using the EZView app due to the ability to forgo using a computer for set up.

REGISTER (EZVIEW)

On the main screen, there is an icon in the upper left-hand corner that appears to be like three lines stacked. This is the main menu button. Click the main menu button and then click the P2P Account link at the top of the menu. This will bring up a Login screen that also has a few notable links. The first is the Sign-Up link that will allow for a new account to be registered through the app (similar to the web portal method detailed earlier in this guide). The second link, Forgot Password, gives a similar menu to allow for an email verification and password change.

Once logged in to the registered EZCloud account, the P2P Account menu will appear (referenced above). On the P2P Account menu there are a few minor options which include the ability to change the account’s username and password. The My Sharing Records menu lists all instances of when devices have been shared from the current account and sharing can be canceled on any of these instances.

My Devices links to the Devices menu which displays all devices added to EZView (includes MyCloud Devices). See the third image above; there are different icons that indicate what kind of device is being listed. The light blue recorder with a cloud symbol indicates a device added via EZCloud and the teal recorder with the share icon indicates devices that have been shared via EZCloud.

ADD A DEVICE (EZVIEW)

To add a new device to EZCloud, click the small + icon in the upper right-hand corner of the Devices menu. Below is an image of the Add Device menu.

The Add Device menu contains the following options:

• Add By – gives three different options to add devices: P2P, IP/Domain and EZDDNS. This guide will cover the P2P method of adding a device (EZCloud).

• Scan – this option appears when P2P mode is selected (default). Scan allows the user to scan a QR code to quickly enter in the Register code. QR codes are found in a variety of locations (detailed in the Register Code section earlier in this guide).

• Name – enter in the name of the device for personal reference.

• Register Code – either automatically grabbed via QR code scan or may be entered in manually to register the device (see Register Code section).

• Live View and Playback – allows the user to select the quality of the video for live and playback. The options are Smooth, Balanced and Clear. Smooth mode is essentially Sub Stream and Clear mode is Mainstream. Balanced will only work if Sub Stream is enabled as it fluctuates between Sub and Mainstream depending on bandwidth usage.

The Save button in the upper right (looks like a floppy disk) will add the device to the logged in registered account. The Start Live Preview button will not only add the device, but it will also launch all cameras in Live View.

NOTE: A registered EZCloud account must be logged in before adding a new device via P2P.

EZSTATION

EZStation is Uniview’s CMS software that allows for monitoring, configuring and managing multiple camera systems on a Windows PC. NOTE: Currently (as of December 2015) there is no CMS software developed for Apple Mac computers.

REGISTER (EZSTATION)

Registration of a new EZCloud account is straight forward; on the Home Screen (shown above) click the Device Management tile and then click the Cloud Device on the left toolbar under the Device tab. By clicking the Register button, the EZStation software will launch an Internet Explorer browser window to register an account online. The process of registering on the EZCloud web portal is located in the EZCloud Registration section of this guide.

Once registered (or if already registered) click the Login button to enter in the login credentials for the EZCloud account of choice. Other options include Auto Login, applying for an account from the login menu and account password recovery.

DEVICE MANAGEMENT (EZSTATION)

There are two main sections of interest here: the My Cloud Device list and the Shared Cloud Device list. Above those two lists are a header with the currently logged in EZCloud account, a Refresh link to refresh the current lists, a Switch Account link which launches a new login menu for account switching and a Logout link.

MY CLOUD DEVICE (EZSTATION)

The My Cloud Device list is dedicated to managing devices that have been added to the registered EZCloud account. The toolbar has the following features:

• My Cloud Device(x) where x indicates the number of devices in the list.

• Add – registers a new device to the currently logged in EZCloud account. Prompts for Registration Code and Device Name.

• Edit – can change the device name either locally or both locally and on the cloud.

• Delete – removes device from the list (NOTE: it will also remove it from the account).

• Sharing – share the selected device with another account.

• Sharing Records – lists the devices that were shared from this account along with applicable information.

• Search Bar – search for a registered device in the list by entering a keyword(s).

SHARED CLOUD DEVICE (EZSTATION)

The Shared Cloud Device list displays the devices that have been shared to the currently logged in account. If the integrator opts to share cloud devices with the end user, then the end user will be utilizing this list to see the status and have access to those devices. The toolbar has the following features:

• Shared Cloud Device(x) where x indicates the number of devices in the list.

• Edit – allows changing of the device name either locally or both locally and on the cloud.

• Cancel Sharing – essentially removes a device from being shared to the currently logged in account.

• Search Bar – search for a shared device in the list by entering a keyword(s).

Viewing and configuring the cloud devices listed in the Cloud Device menu is the same as any of the other device types on the Device Management page. Please see Uniview’s help file by clicking the User Manual button the topmost toolbar in the upper right of the EZStation software, to learn about how to group devices to prepare them for live viewing.

ADDITIONAL INFORMATION

Cloud Update (firmware) will not function unless the device is registered to an EZCloud account.

EZView has a speed test function that allows the user to find the upload speed for a device registered to the currently logged in EZCloud account.

A device can only be registered to one EZCloud account. All other accounts need the device to be shared to them by the EZCloud account that the device was originally registered to unless the device is deleted from the original account’s device list.

EZCloud may be referred to as MyCloud on older firmware versions.

P2P refers to Peer-To-Peer. A “Cloud” device refers to, in the case of EZCloud, a device that has been registered to EZCloud for remote connection (not a remote storage medium). The way P2P works is that the device connects to the EZCloud server and then to the end user. The EZCloud acts as a go between, rather than having to open up ports (pinholes, virtual servers, etc.) to allow remote access to offsite clients. This is the preferred method of remote connection since open ports can pose a security risk and can be difficult to setup on complex networks (especially when a firewall is implemented).

Also, many satellite internet service providers and mobile hotspots will not allow ports to be opened unless a static IP is purchased (usually at a premium).

GV-Cloud VMS User Manual v1

admin — Fri, 05 Apr 2024 13:02:24 +0000

GV-Cloud VMS User Manual v1, GV-Cloud VMS is a cloud-based video surveillance and data center solution. Thousands of on-site cameras, alarm devices, motion triggers and AI events can be efficiently monitored from a single cloud-powered platform. With GV-Cloud VMS, you can effortlessly access live streams, review playbacks, and query events from anywhere using a web browser.

GV-Cloud VMS is suitable for businesses of all sizes. The cloud solution is easily scalable to meet the increasing need for more cameras and storage capacity. User and camera permissions can be grouped to align with the structure of a corporation. Overall, the cloud solution streamlines video surveillance while increasing infrastructure flexibility and scalability.

GV-Cloud VMS is a cloud-based video surveillance and data center solution. Thousands of on-site cameras, alarm devices, motion triggers and AI events can be efficiently monitored from a single cloud-powered platform. With GV-Cloud VMS, you can effortlessly access live streams, review playbacks, and query events from anywhere using a web browser.

GV-Cloud VMS is suitable for businesses of all sizes. The cloud solution is easily scalable to meet the increasing need for more cameras and storage capacity. User and camera permissions can be grouped to align with the structure of a corporation. Overall, the cloud solution can streamline video surveillance while increasing infrastructure flexibility and scalability.

Local Devices

Cloud Features

GV-Cloud Bridge for

ONVIF and GV-IP cameras

GV-VMS

Live View

Event Snapshot

Cloud Backup

GV-Cloud Camera

GV-AI Guard

GV-Cloud VMS (cloud-based SW)

Local Playback

System Health

Share Link

Archive

Mobile App

1.1Key Features

•Cloud-based centralized monitoring of cameras and surveillances systems

•Video recordings stored in the cloud

•Direct-to-cloud camera integration (No NVR / VMS required)

•ONVIF camera support via GV-Cloud Bridge

•Instant status of the host storage, I/O, and cameras

•Event search and playback

•Group-specific user and camera permission settings

•Easy video sharing and archiving

•E-map to visualize and display camera locations during events

•GV-Cloud mobile app for instant alerts and remote viewing

1.2Compatible Browsers

The following browsers are compatible with GV-Cloud VMS.

•Chrome

•Firefox

•Safari

•Microsoft Edge

Note: The WS player is not supported by Safari.

1.3Compatible GeoVision Products

•GV-VMS (surveillance software): V18.3.2 + Patch or later; V17.4.7 + Patch or later

•GV-AI Guard (surveillance software): coming soon

•GV-Cloud Bridge (encoder): Firmware V1.03 or later

•GV-Cloud Cam: GV-GEBF4911

•GV-SNVR (encoder): to support in the future

•GV-Recoding Server: to support in the future

1.4Licenses

GV-Cloud VMS has the following types of licenses. For details, please contact our sales representatives.

Plan		Basic	Standard	Premium
Price		Free	Licensing by channel	Licensing by channel
Details		Log only – 30 Days	Event Snapshot – 30 Days	Cloud Backup – 3 / 7 / 15 / 30 Days
Features	Live View	V	V	V
	Local Playback	V	V	V
	System Health	V	V	V
	Event Snapshot	–	V	V
	Share Link	–	V	V
	Archive	–	–	V
	Cloud Backup	–	–	By resolution: SD / 720p / 2 MP / 4 MP
Note: 1.The Standard and Premium plans are priced based on the required number of camera channels. 2.The SD resolution is 640 x 480 or below. 3.System Health is the storage, I/O, and camera status of the host. 4.You will receive e-mail reminders 15 days before your license expires. Renew your license to continue receiving event snapshots and cloud backup. The archived recordings will not be limited to a 30-day retention period unless you manually remove them. 5.If you remove an existing host with event snapshots and cloud backup, its data will be removed from GV-Cloud VMS. 6.GV-VMS / GV-Cloud Bridge / GV-Cloud Camera (GV-GDR4900 / GEB4900 / GEBD4911) hosts have the following limits when uploading events onto GV-Cloud: Up to 2 events are supported for each channel per minute. Up to 7,680 events are supported for 64 channels per hour. Up to 184,320 events are supported for 64 channels per day.

Chapter 2 Getting Started

To get started, you must acquire a GV-Cloud VMS license and a series number from GeoVision.

1.1Login

1.Log into the GV-Cloud portal: https://www.gvaicloud.com/

2.Click Sign up.

3.Type the GV-Cloud user’s Name, E-mail, mobile phone number (optional), and Password. Type the password again

4.Click Agree to accept Terms of Use, Privacy Policy and GDPR, and click Sign Up. You will receive a confirmation e-mail.

5.To confirm the e-mail account, click the activation link in the confirmation e-mail. You will receive an additional e-mail confirming the success of GV-Cloud registration, along with an account ID number.

6.Log into GV-Cloud using the registered e-mail address and the account ID number.

IMPORTANT: Keep your account ID number, which is required each time you log into GV- Cloud.

.Note: The mobile phone number can be used for the two-factor authentication if needed. See 5.3 Two-Factor Authentication.

1.2Adding Licenses

For first-time users, you need to add a license to start the services.

1.Click the Account icon > Account Settings.

2.Click the Subscription icon, type your serial number, and click Verify.

3.Click Cloud VMS under Subscription List. Your order information is displayed.

4.To view details on a Plan you purchased, click it under the Subscription List.

5.After adding hosts to GV-Cloud VMS, you can return to the Subscription List page, and enable or disable any cameras using the License Cameras option of each Plan.

1.3Creating Hosts

You must create a Host for each GV-VMS, GV-AI Guard, or GV-Cloud Bridge that you want to connect to. To create a host on GV-Cloud VMS, follow the steps below.

1.Select Hosts in the left menu, and click at the top right. This dialog box appears.

2.Type Display Name, Password (to be the host’s GV-Cloud VMS login password), and select Time Zone for the host. The rest information is optional.

3.Click Apply.

The message “Host has been added” will be displayed. Keep the Host Code and Password

for configuring the connection to GV-Cloud on the host.

Note: To reset the password, select a host in the Hosts list, and click the Edit Info icon next to the Info tab. See [Info], 4.1 Hosts.

1.4Connecting GV-VMS or GV-AI Guard

Follow the steps below to connect GV-VMS or GV-AI Guard to GV-Cloud VMS for cloud central monitoring.

Note: The support for GV-AI Guard is coming soon.

In GV-VMS / GV-AI Guard:

1.Click Home > Toolbar > Network > Connect to GV-Cloud. A dialog box appears.

2.Type a Host Code and Password created on GV-Cloud VMS. For details, see 2.3 Creating Hosts.

3.Click Connect.

In GV-Cloud VMS:

When the GV-Cloud VMS connection is established, the host will be displayed, with a yellow icon or a green icon , on the GV-Cloud VMS Home page.

Without a license, you can view live streaming from the host.

1.In the left menu, click Live Streaming.

2.Expand the host in the host list.

3.Click a camera to see its live view.

By adding a license, you can receive snapshots or back up video to GV-Cloud VMS. For details, see 2.2 Adding Licenses.

Note:

1.If the GV-Cloud VMS connection fails in GV-VMS / GV-AI Guard, check to see if

WebCam Server and Mobile Service are enabled alongside Connect to GV-Cloud.

2.The yellow icon indicates that some of the host’s cameras are disconnected, while the green icon indicates that all of the host’s cameras are connected.

3.For camera events, only motion and video lost will be sent to GV-Cloud VMS by default. To send additional camera event types to GV-Cloud VMS, see 2.4.1 Configuring Advanced Settings.

1.4.1Configuring Advanced Settings

To specify which events should be sent to GV-Cloud VMS, click the Configure button on the Connect to GV-Cloud dialog box. Three types of settings are available: General, Camera, and I/O Device.

[General]

Figure 2-6

[Startup]

Run Remote ViewLog Service: Run Remote ViewLog Service automatically once the connection to GV-Cloud VMS is enabled. The service is required to play back recordings from GV-VMS / GV-AI Guard.

Run Mobile Service: Run Mobile Service automatically once the connection to GV-Cloud VMS is enabled. The service is required to access live view form GV-VMS / GV-AI Guard.

[Connection Broken]

Retry Interval: Set a time interval to reconnect GV-Cloud VMS to GV-VMS / GV-AI Guard if it loses connection.

[Notify GV-Cloud when the following events occur] Select which events to notify GV- Cloud VMS about. Click Modify to adjust the threshold for sending notifications when the free storage space or keep days falls below the threshold.

[Temp Folder] The path to store logs and recordings to be sent to GV-Cloud VMS.

[Camera]

[Notify GV-Cloud of the monitoring status] Notify GV-Cloud VMS whenever camera monitoring is enabled or disabled.

[Notify GV-Cloud when the following events occur] Select a camera from the list, and then select the type of event or data to be sent to GV-Cloud VMS. By double-clicking the following two fields, you can specify the alarm conditions for specific events.

Minimum Duration: Specify the minimum duration of motion or video lost before an alert is generated. You can also specify a minimum Interval between alerts to avoid sending them too frequently.

Tip: To apply the same settings to all cameras in the list, click the Apply All button .

[I/O Device]

Figure 2-8

[Notify GV-Cloud of the monitoring status] Notify GV-Cloud VMS whenever I/O monitoring is enabled or disabled.

[Input] Select an Input device from the list.

Notify GV-Cloud when I/O is triggered: Select to send a notification to GV-Cloud VMS when the selected input is triggered. Select an Event Type that best describes the input.

[Output] Select an output device the list.

Notify GV-Cloud when I/O is triggered: Select to send a notification to GV-Cloud VMS when the selected output is triggered.

1.5Connecting GV-Cloud Bridge

You can connect up to four ONVIF cameras, through GV-Cloud Bridge, to GV-Cloud VMS for cloud central monitoring.

In GV-Cloud Bridge:

1.In the left menu, select Service Settings > GV-Cloud. This page appears.

2.Enable Connection, and type a Host Code and Password created on GV-Cloud VMS. For details, see 2.3 Creating Hosts.

3.Click Apply. Once it is successfully connected, the State field will display “Connected”.

In GV-Cloud VMS:

When the GV-Cloud VMS connection is established, the host will be displayed, with a yellow icon or a green icon . on the GV-Cloud VMS Home page.

Without a license, you can view live streaming from the host.

4.In the left menu, click Live Streaming.

5.Expand the host in the host list.

6.Click a camera to see its live view.

By adding a license, you can receive snapshots or back up video to GV-Cloud VMS. For details, see 2.2 Adding Licenses.

Note:

1.To ensure a smooth playback on GV-Cloud VMS, it is suggested to connect a maximum of 2 cameras for the 4 MP license plan, 3 cameras for 2 MP license plan, and 4 cameras for 720p and SD license plan.

2.The yellow icon indicates that some of the host’s cameras are disconnected, while the green icon indicates that all of the host’s cameras are connected.

Chapter 3 Home Page

Name

Function

GV-Cloud Apps

Click the GV-Cloud Apps icon to access Cloud VMS, VPN, eMap, Audit Log, and Account Management.

For VPN, see the user’s guide.

For eMap, see Chapter 7 E-Map.

For Audit Log, see Chapter 6 Audit Log.

For Account Management, see Chapter 5 Account Management.

Left Menu

Access these functions: Home, Hosts, Live Streaming, Playback, Query Events, Share Links, Archives, and Groups. See Chapter 4 Cloud VMS Settings.

Host List

Display hosts and connection status. : The host is disconnected.

: All the host’s cameras are connected.

: Some cameras of the host are disconnected.

Note: A photo icon will appear to the hosts with Standard license plan and a cloud icon will appear for the Premium license plan.

Cloud Account

Logout: Log out the GV-Cloud account.

Account Settings: This option allows you to change the GV-Cloud account’s profile (Profile), password (Security), language setting / UI theme / time format (Appearances), as well as check and add subscriptions (Subscription).

Event Monitor

Display coming motion and AI events.

Use the Filter above the Host List to display the events of specific hosts.

Click an event to open the video window and view its snapshot, live view and playback.

View Display

Display motion and AI events in Photo View or List View.

3.1 Video Window

By clicking an event snapshot on the Home page, you can access the event playback, live view or snapshot, depending on the licenses you purchased.

6 7

No.	Name	Function
. 1	. Playback	Play video from a host directly. Right-click the image and select States to view the video information: codec, resolution, audio, bitrate, and frame rate.
. 2	. Cloud Playback	Play the video saved to GV-Cloud. Right-click the image and select States to view the video information: codec, resolution, audio, bitrate, and frame rate.
. . 3	. . Live View	Stream live video from the camera. Right-click the image and select States to see the video information: codec, resolution, audio, bitrate, and frame rate, and the number of connected clients.
4	Snapshot	View the snapshot taken when the event occurs.

Control Panel (for Playback)

: Play / Pause video

: Previous Frame / Next Frame

Click the Real-Time and Frame-by-Frame icons shown below to switch modes:

: Play back video in real time.

: Play back video frame by frame without audio.

: Enable / Disable audio. : Take a snapshot.

: Enable PIP (Picture-in-Picture) View on the top of the video. By dragging the square in the PIP View to get a close-up view of the image.

: Switch the live view to full screen.

Control Panel (for Live View)

: Play / Pause live view : Enable / Disable audio. : Take a snapshot.

: Improve the image quality

: Enable PIP (Picture-in-Picture) View on top of the video. By dragging a square in the PIP View to get a close-up view of the image.

: Switch the live view to full screen.

Chapter 4 Cloud VMS Settings

1.1Hosts

The Hosts page allows you to create host accounts and view the status of the host’s cameras, I/O devices, and storage. Click a created host in the list to access the following functions.

[Info]

This page allows you to edit the information of a host. Click next to Info to start editing. You can also reset the host’s login password from this page.

[Cameras]

You can view the camera’s connection, monitoring status, applied license plan, plan expiration date, camera resolution, and monitoring type on the Cameras page.

Note: When the camera’s resolution does not match the applied license plan, the following 2 icons will appear:

1.The yellow exclamation mark icon : Move your cursor to the icon and a tooltip of The resolution does not match will appear. This means the camera’s main or sub stream resolution is lower than the applied license plan, and the followings will occur:

(1)The recordings will be uploaded onto GV-Cloud VMS using the closest resolution;

(2)The “Resolution does not match” event will be included in GV-Cloud VMS event log.

2.The red exclamation mark icon : Move your cursor to the icon and a tooltip of The license does not match will appear. This means both the camera’s main and sub stream resolution exceeds the applied license plan, and the followings will occur: (1) The recordings will only be saved in the USB flash drive inserted in the host based on the main stream resolution; (2) The “License does not match” event will be included in GV-Cloud VMS event log.

[Modules]

The Modules page displays which inputs and outputs on the host are being triggered.

[Storage]

On the Storages page, you can view the host’s storage information such as the recycle threshold, Keep Day, storage path, and remaining storage space.

1.2Live Streaming

On the Live Streaming page, you can access the camera’s live view.

1.Select a host in the Host list.

2.Extend the Host to view its camera list.

3.Click a Camera. Its live view is displayed

4.Use the controls at the top of the Live Streaming window to change the view page, frame rate (Auto, 10s, 20s, 30s) or screen division (1, 4, 9, 16).

Host List

Page

Screen Division

Event Snapshot

Frame Rate

When motion or AI events occur, snapshots of them will appear on the left side of the Live Streaming window. By clicking an event, you can view the live view or play it back. For details, see 3.1 Video Window.

Note:

1.You can install the WS player from the GeoVision download page or the download icon on the upper right corner on the Live Streaming / Playback pages for a better live view and playback experience. The smoothness of videos played with the WS player depends

on the capabilities of your computer.

2.PTZ control function is supported for GV-Cloud Bridge hosts (firmware V1.05 or later) using WS Player.

1.3Playback

You can play back events directly from a host (Local Streaming), or from GV-Cloud (Cloud Streaming).

1.Select a camera in the Host list.

2.Select Local Streaming or Cloud Streaming.

3.Select a date to play back. You can also drag the timeline to find the desired events to play them back.

4.Click Play.

Date

Local Streaming / Cloud Streaming

Event Marks

Play

Note:

on the capabilities of your computer.

2.The WS player is not supported by Safari.

3.Cloud Streaming does not support colors in the timeline to differentiate between event types.

1.4Query Events

On the Query Events page, you can search for events by category, including I/O Event, System Abnormal, Camera Event, I/O Alert, System Status, Connection, Access Control, Storage, and AI Event.

1.Select a host in the Host list.

2.Define a time range.

3.Select an Event Category and an Event Type.

4.Click Search. The found events are displayed.

5.To export the found events in Excel format, click Export Events.

By clicking an event snapshot, you can view the live view or play it back. For details, see 3.1 Video Window.

Note: The event query can display up to 10,000 results.

1.5Share Links

On the Shared Links page, you can see a list of shared links you created through the video window. To create a shared link, see No. 8 in 3.1 Video Window.

Note: The note for a shared recording is editable. However, once a note is deleted, it cannot be added back to the recording.

1.6Archives

On the Archives page, you can see a list of archived recordings you created through the video window. To archive a recording, see No. 7 in 3.1 Video Window.

Double-click an archived recording to play it back.

Note:

1.The archived recordings will not be limited to a 30-day detention period unless you manually remove them.

2.The note for an archived recording is editable. However, once a note is deleted, it cannot be added back to the archive.

3.Up to 100 archives are supported. If you require additional archives, please contact our sales representatives.

1.7Alert

When an event occurs, you can be alerted via push notifications on your mobile device.

1.In the left menu, click Alert.

2.In the Alert list, click the Add Alert button.

3.Name the Alert.

4.Define Triggered Time and Trigger Schedule for the push notifications to be sent according to the set time and day.

5.Specify the Triggered Alert for push notifications to be sent upon the set events.

6.You can optionally enable / disable the alerts using the switch.

7.Click Save.

1.8Groups

On the Groups page, you can specify which account users have access to which hosts by creating groups. A group named “default” has been created with access to all hosts.

To create a group:

1.Click at the top right.

2.Name the group, and click Send. The group is created.

3.Click the newly created group.

4.To assign hosts and users to the group, click the Edit icon besides Group Info.

5.Select all Available Hosts or desired hosts, and click to add.

6.Select all Available Users or desired users, and click to add.

7.Click Save. The results may appear as follows:

To sort cameras:

After assigning hosts and users to a group, you can configure how camera channels from the hosts are arranged across different screen divisions.

8.Click the Sorting Cameras tab.

9.All the assigned hosts’ cameras are listed on the left. Drag a camera up and down the list to rearrange its order. You can toggle the split mode to see how cameras are arranged in different screen divisions.

10.Click Save.

IMPORTANT: The default group has been created to allow all users to access all hosts. Therefore, to specify an account user to view only limited hosts, remove the user from the default group.

Chapter 5 Account Management

5.1Adding Account Users

You can add account users to monitor different hosts on GV-Cloud VMS. GV-Cloud VMS supports two types of account users:

Master: The account user has access to all functions and settings.

Non-Master: The account user cannot create hosts and groups, nor can they access subscription services. In addition, the user has no access to VPN, Audio Log and Account Management functions.

To add an account user:

1.At the top of the left menu, click the GV-Cloud Apps icon > Account Management.

2.At the top right, click . The Create User page appears.

3.Type the user’s name, email address, and mobile phone number (optional).

4.Click Send. A confirmation e-mail is sent to the operator.

After clicking the activation link to confirm the e-mail account, the account user will receive another e-mail confirming the success of GV-Cloud registration, along with a temporary login password.

The account user can now log into GV-Cloud using the registered e-mail address and the temporary login password. To change the login password, click the Account icon at the bottom of the left menu and select Account Setting.

To assign host permissions:

See 4.7 Groups for details on how to specify which account users have monitoring access to which hosts. Only the hosts assigned to the account user will be displayed when the user logs in.

5.2Changing the User Type

To change a non-master user to a master user, follow the steps below:

1.At the top of the left menu, click the GV-Cloud Apps icon > Account Management.

2.Click a user account in the list.

3.Select Master.

5.3Two-Factor Authentication

By default, GV-Cloud accounts log in using their e-mail and password. 2-Factor Authentication (2FA) adds an extra layer of security to your account by requiring you to retrieve a code via SMS or e-mail in order to login.

To enable 2FA on the GV-Cloud account:

1.At the bottom of the left menu, click the Account icon > Account Setting.

2.Click Security .

3.Toggle the Enable 2FA option.

4.Select which way to retrieve a code for login: SMS or Email.

If you select SMS, a mobile phone number must be associated with the GV-Cloud account. To add a mobile phone number, click Profile. Type your phone number in the Mobile field, and click Verify.

If you select Email, the code will be sent to the email address you used to log in the GV-Cloud account.

Note: If multiple users are created under the same GV-Cloud account, each user must log in to configure their own two-factor authentication.

Chapter 6 Audit Log

Audit logs are records of events and changes made by your GV-Cloud accounts that provide a complete record of account activities. Therefore, audit logs are a valuable resource for administrators investigating suspicious network activities and diagnosing problems.

You can conduct a log search by specifying a time range, service, and user behavior. The Audit Log will return the following information:

Service: Cloud VMS, Account Management

Event: The activity was performed, e.g. Login, Logout, or Change Password.

User: The operator who performed an activity.

Date & Time

IP Address

Note: The Audit Log can store 60-day data, and overwrite it with new data on a daily basis.

Chapter 7 E-Map

You can place the icons of connected cameras on Google Maps or on a map you uploaded to GV-Cloud. The map will help you quickly pinpoint the location of an event or the devices you have installed.

7.1Adding a Map

1.In the left menu, click the GV-Cloud Apps icon at the top > eMap. Google Maps loads, and the created hosts are displayed in the left menu.

2.On Google Maps, zoom in on the location of the monitored building or area. Or skip to Step 3 to upload your own map.

3.To upload a map, click Add Map at the top of the left menu. This dialog box appears.

A.Name the map, and locate a map file or drag an image to the dialog box.

B.Click Save. A Pin is placed on Google Maps.

4.Click the Pin to open the map.

5.Click Edit at the top of the map

6.Drag cameras from the left menu onto the map according to their locations.

7.Optionally set up a view zone for illustrating the monitoring area of a camera:

A.Click a blue circle under the camera icon, and select Set Area. A fan-shaped view zone appears.

B.Click on the view zone. Its setting buttons and a red line appear.

C.Click and drag the red line to move the direction of the view zone.

D.To resize the view zone, click and drag two corners of it.

E.Change the color of the view zone if desired.

F.To complete the settings, click the Tick button.

8.Click Edit at the top of the map again when you are finished.

Tip: By clicking the 3D button, the created map can be displayed in 3D view, which you can zoom in and out of a map with the mouse wheel, and rotate it as desired.

7.2Setting up the Event List and Popup Map

You can enable the Event List on the right side of the map to display real-time events, and select which events should appear on the list. When an event occurs, the corresponding map with a flashing icon of a triggered camera will also pop up on the screen.

1.To specify which events should appear on the Event List, click Filter at the top right, select the desired event messages, and click Save.

2.To enable the map popup function, select Auto Select Newest Event at the top right. When the specified events occur, the relevant map with the flashing camera icon will pop up.

3.To view the live view of a triggered camera, click its icon.

Appendix

Basic Network Settings

In most cases, no network configuration is required to access the GV-Cloud services. Only when your firewall or ISP restricts outbound connections do you need to open the following default ports for remote connections.

Service	Connection Port
Live Stream	80, 3443, 56000
Playback	3443, 5552
Data Transmission	443, 56000
WS Player	9100

The GV-Cloud services also use the IP addresses listed below. If outbound connections are restricted, add the three IP addresses to the whitelist of your network for remote access.

*.gvaicloud.com

*.ccrelay.mygvcloud.com relay.vsm.mygvcloud.com,

GV-Cloud VMS (1): Registering and Logging in GV-Cloud Portal

GV-Cloud VMS (2): Registering Host ID

GV-Cloud VMS (3): Connecting GV-VMS Host to GV-Cloud

GV-Cloud VMS (4): Adding Host Camera in GV-Cloud VMS

GV-Cloud VMS (5): Querying and Playback in GV-Cloud VMS

GV-Cloud E-Map: Editing Remote E-Map

How do I connect DVR for CCTV on my PC sharing network?

admin — Mon, 25 Mar 2024 19:02:18 +0000

How do I connect DVR for CCTV on my PC sharing network? You are likely going to have to spend some money on something. Actually… I’m going to edit your question… the All Caps thing is killing me. Totally unnecessary. One sec. Ok. That’s better.

So… let’s see. There are 3G hotspots that have ethernet ports on them. You can contact the company that provides you with your 3G modem, and tell you that you need a 3G modem with both WiFi and Ethernet. In fact… they have a sales department trained just for this. You tell them how you want to set up your home… and they will provide you with the proper equipment. Cool, right?

Otherwise… you’d have to use a computer as a middleman. The computer would need to have both wireless and ethernet…. like many laptops. You’d connect the laptop to the modem via Wireless, and you’d connect the DVR to the laptop via the ethernet, and then you’d enable Internet Connection Sharing in Windows, and designate the Wireless as the Source. Then, while you have the laptop on, your DVR would connect to the internet.

You could also purchase a WiFi extender, as most have ethernet ports. Then, you follow the instructions to set up the WiFi extender to the 3G modem, and you connect the DVR to the ethernet port on the WiFi extender.

You could do some research on what WiFi routers can also be used as range extenders when you replace the firmware with DD-WRT… the list isn’t all that long, but it means it is *possible* to take an old Wireless Router and turn it into a range extender. If you just happened to have one of those models, I guess that would save you from spending money.

But…. you definitely need some intermediate device between the internet connection and the DVR.

To connect a DVR for CCTV to your PC sharing network, you can follow these general steps:

1.Connect the DVR to your network: Use an Ethernet cable to connect the DVR to your router or switch.

2.Obtain the DVR’s IP address: Access the DVR’s settings to find its IP address. This is typically done through the DVR’s interface or by consulting the user manual.

3.Access the DVR from your PC: Open a web browser on your PC and enter the DVR’s IP address in the address bar. This should allow you to access the DVR’s interface and settings.

4.Set up port forwarding (if necessary): If you need to access the DVR from outside your local network, you may need to set up port forwarding on your router to allow external access to the DVR.

5.Install DVR viewing software: Some DVRs come with viewing software that you can install on your PC to access the CCTV footage.

6.Configure network sharing: Once the DVR is accessible from your PC, you can set up network sharing to access and view the CCTV footage on your PC.

Keep in mind that the specific steps may vary depending on the make and model of your DVR and the software it uses. It’s always a good idea to refer to the DVR’s user manual or contact the manufacturer for detailed instructions.

Connecting a DVR for CCTV to your PC sharing network involves several steps. Here’s a general guide:

1.Ensure Network Compatibility:Make sure your DVR and PC are on the same network, either wired or wireless.Check the network settings on both devices to ensure they have compatible IP addresses.

2.Access DVR Settings:Connect the DVR to a monitor and access its settings or configuration menu.Look for the network settings section to configure the DVR for network connectivity.

3.Assign a Static IP Address:For stability, consider assigning a static IP address to the DVR. This ensures the DVR always has the same IP on the network.

4.Port Forwarding (If Accessing Remotely):If you want to access the DVR remotely, configure port forwarding on your router. This involves opening specific ports to allow external access.

5.Enable DDNS (Dynamic Domain Name System) (If Needed):If your ISP provides dynamic IP addresses, consider using DDNS to assign a domain name to your DVR. This allows remote access even if your IP address changes.

6.Connect DVR to the Router:Use an Ethernet cable to connect the DVR to one of the LAN ports on your router.

7.Access PC Network Settings:On your PC, access the network settings and make sure it is on the same network as the DVR.

8.Find DVR IP Address:Check the DVR settings or use the router’s interface to find the assigned IP address of the DVR.

9.Install DVR Viewing Software:Install the DVR viewing software on your PC. This software is often provided by the DVR manufacturer and may be available for download on their website.

10.Configure Software:Open the installed software and configure it to connect to the DVR using the IP address, port, and login credentials.

11.View CCTV Footage:Once configured, you should be able to view the CCTV footage from the DVR on your PC.

Remember to consult the user manual of your DVR and the software for specific instructions, as steps may vary based on the brand and model. If you encounter difficulties, seeking assistance from a knowledgeable CCTV Camera Dealer in Chandigarh can provide guidance and support for network setup.

How do I connect a CCTV DVR with a laptop using an HDMI cable?

To connect a CCTV DVR with a laptop using an HDMI cable, follow these steps:

1.Make sure that your CCTV DVR has an HDMI output port and that your laptop has an HDMI input port.

2.Connect one end of the HDMI cable to the HDMI output port on your CCTV DVR and the other end to the HDMI input port on your laptop.

3.Turn on your CCTV DVR and your laptop.

4.On your laptop, open the Control Panel and select “Display”.

5.In the Display settings, select “Extend these displays” to enable the laptop to display the CCTV DVR footage on a separate screen.

6.If necessary, adjust the resolution and orientation of the CCTV DVR footage on your laptop screen to ensure that it displays correctly.

7.Depending on your CCTV DVR settings, you may need to enter a password or other login credentials to access the CCTV footage on your laptop screen.

8.Once you have successfully connected your CCTV DVR to your laptop using the HDMI cable, you should be able to view and monitor the CCTV footage on your laptop screen.

Overall, connecting a CCTV DVR to a laptop using an HDMI cable is a straightforward process, but it’s important to ensure that both devices have the necessary ports and settings to enable the connection. If you have any issues or questions, consult the user manual for your CCTV DVR or laptop, or seek assistance from a technical expert.

How do I connect my Hikvision DVR to a laptop and share my WiFi network to it?

I think you want to connect your DVR from Hikvision’s free DDNS hostinf service.

You can make your user ID on hikonline Resources and Information. After that you have to go to network settings menu and follow this video

How Can I watch CCTV footage with my PC? I’m using Hikvision 8 channel DVR and had connected it with internet.

Yes you can, Download and Install ivms-4200 software on your PC if it’s not at the same location as the cameras, or just type in the DVR ip address to your browser address bar if you are on the same network as the DVR.

How do I connect a CCTV DVR with a laptop using an HDMI cable?

A CCTV DVR is an analogue device so it uses baseband composite video. 9PAL or NTSC) at standard definition. You will need to find a video to HDMI converter if you really want to just view CCTV images on your laptop. You will still need to control the DVR locally via its remote control.

I abandoned DVRs some years ago.

A better approach is to replace the unit with a Network Video Recorder (NVR) that can be connected to your home network and can accept legacy SD video inputs from your cameras. Or you can go the whole way and upgrade your cameras to IP and connect them to your network directly via WiFi or Ethernet cabling.

Then you can access the NVR via Ethernet or via your WiFi to check recordings etc. It is also useful to add a “cloud key” that will allow secure access remotely from any external location via the Internet.

I have my CCTV surveillance integrated with my high speed home network using equipment provided by Ubiquiti. I can remotely access cameras at two properties using a Firefox or Chrome browser on my laptop and on my smartphone via the Ubiquity iOS video app.

Can I connect CCTV cameras directly to a TV?

CCTV cameras (usually) do not have HDMI but they may have coaxial out. See below:

The coaxial-out can be connected directly to the TV via the TV antenna input.

But this will work for one camera only.

You have options such as:

• (Best): Have a DVR. DVRs accept inputs from 4, 8, 16, 32+ cameras and can record the footage 24×7. Recording capacity depends upon camera resolution (HD, FHD) and disk size. The DVR has an HDMI out that can be connected to the TV. In fact, this is how it is in our building (16 cameras)

• Buy a converter/adapter. But this will work for one camera only.

Is it possible to connect the CCTV DVR, and watch on your laptop?

There are lot of ways you can achieve this but let me talk on the simplest one.

By connecting the Ethernet port of your CCTV DVR to a switch and and hook up your PC to the same switch using RJ45 patch cable. Then go to the DVR network setup and set a static IP address if it is already enabled to use DHCP (dynamic Host Cofiguration Protocol). Set up something like this:

• IP address: 192.168.001.010

• Subnet: 255.255.255.0

• Default Gateway: 192.168.001.001

Save this and and restart your DVR for it to take effect.

Now head over to your PC Ethernet network configuration through control panel, go to your IPv4 and select “Use the following IP address”

Now enter something like this:

• IP addresss: 192.168.001.015

• Subnet: 255.255.255.0

• Default Gateway: 192.168.001.001

With this setting, the PC can successfully establish a link with the DVR through the gateway address.

Second Step:

Navigate to your internet explorer and type the DVR IP 192.168.001.010

you will be prompted to download an Active X, then follow the prompt and go to internet option on your internet explorer and enable the necessary Active X control, without doing this, you are not going to have your DVR web interface displayed properly.

watch this to learn how to enable Active X control

Once you are done with it, you should be able to see the number of channels, use exact user account on the DVR to login on your PC if prompted.

You will see Main Stream and Sub Stream, click on your desire channel and select Main Stream since you are not on the internet.

How do I connect DVR for CCTV on my PC sharing network?

How do I connect a CCTV camera to a laptop?

Connecting a CCTV (Closed-Circuit Television) camera to a laptop can be accomplished through several methods. Please note that the exact steps might slightly vary depending on the brand and model of your camera.

Here’s a general guide on how to connect a CCTV camera to a laptop:

Using a USB Adapter:

1.Connect the CCTV cable to a USB adapter: CCTV cameras usually come with a BNC (Bayonet Neill–Concelman) connector. You’ll need a BNC to USB adapter to connect the camera to your laptop.

2.Install the USB adapter: Plug the USB adapter into a USB port on your laptop.

3.Install necessary software or drivers: Some USB adapters may require specific software or drivers to operate. You should be able to find these on the manufacturer’s website.

4.Launch the software and access the feed: Once the adapter and software are installed, you should be able to open the software and see the video feed from your camera.

Using an External Video Capture Card:

1.Connect the CCTV camera to the capture card: Use a BNC to RCA cable to connect your CCTV camera to the capture card.

2.Connect the capture card to the laptop: The capture card can be connected to your laptop via USB or HDMI port.

3.Install necessary drivers or software: Depending on the capture card, you might need to install drivers or additional software.

4.Open the video feed: Once your camera and capture card are properly connected and installed, you should be able to open the video feed on your laptop using the associated software.

Via Network (IP cameras):

1.Connect the camera to the network: If you have an IP-based CCTV camera, connect it to your network via Ethernet cable or Wi-Fi, following the manufacturer’s instructions.

2.Install the viewing software: Most IP cameras come with their own software, which you’ll need to install on your laptop.

3.Access the camera: Open the software and add your camera using its IP address, which can be found in the camera’s settings or in your router’s device list.

In all cases, you’ll want to consult the user manual or contact the manufacturer’s customer support for the most accurate and specific instructions for your particular camera and laptop setup. Remember, it’s important to secure your camera feed to prevent unauthorized access.

How can I transfer CCTV footage from a DVR to a PC or mobile device?

To transfer CCTV footage from a DVR (Digital Video Recorder) to a PC or mobile device, you can follow these general steps:

1. Determine the DVR output: Check the available output options on your DVR. Most DVRs offer different types of outputs, such as HDMI, VGA, or BNC. Identify the appropriate output that matches the input options on your PC or mobile device.

2. Connect the DVR to the PC or mobile device:

– For PC: Use the corresponding cable (HDMI, VGA, etc.) to connect the DVR output to the PC input port. If the PC does not have the required input port, you may need to use an adapter or a video capture card.

– For mobile device: Some DVR systems provide apps that allow remote access and viewing of CCTV footage on mobile devices. Check if your DVR offers such an app and install it on your mobile device. Follow the instructions provided by the app to connect to your DVR remotely.

3. Software or app setup: If you are using a PC, you may need to install software provided by the DVR manufacturer to facilitate the transfer of footage. This software often allows you to access, view, and export footage from the DVR. Follow the installation instructions and set up the software as needed. If you are using a mobile device, make sure you have the DVR app installed and configured properly.

4. Access and export footage: Once the connection is established between the DVR and your PC or mobile device, use the software or app to access the CCTV footage. You should be able to view the recorded footage and select specific clips or timeframes for export. The export options may vary depending on the software or app, but commonly, you can save the footage as video files on your PC or mobile device.

It’s important to note that the specific steps and options may differ depending on the brand and model of your DVR system. Therefore, it’s recommended to consult the user manual or documentation provided by the DVR manufacturer for detailed instructions tailored to your device.

How do I connect my security cameras to my TV without a DVR?

Digital video recorders are a popular option for this connection. If you don’t want to hook up your security camera to a DVR, you can bypass the component and connect directly to a TV or monitor for viewing the signal from the camera.

1.Turn off the TV and security camera

2.Connect the video cable to the TV and security camera

3.Plug in the DC power adapter cable supplied with the security camera

4.Turn on TV

You can now monitor any area under camera surveillance without recording

For home application, I recommend use cloud storage instead, easy install and operate.

What is the DVR used in CCTV?

In CCTV systems, a DVR stands for Digital Video Recorder. It’s a central component that acts like a storage device for the video footage captured by your security cameras. Here are some of its functionality:

Function: DVRs take the analog video signal from CCTV cameras, convert it into a digital format, and store it on a hard drive. This allows you to review past recordings for security purposes or to monitor activity remotely.

Appearance: DVRs are typically standalone devices that look like small computers. They have ports for connecting CCTV cameras, a monitor output for viewing footage, and a network connection for remote access (depending on the model).

Here are some additional points to consider about DVRs in CCTV systems

Compatibility: DVRs are designed to work with analog CCTV cameras. If you have IP cameras (digital cameras that transmit video over a network), you’ll need a Network Video Recorder (NVR) instead.

Storage Capacity: DVRs come with varying storage capacities. The amount of storage you need depends on the number of cameras you have, the recording resolution, and how long you want to keep footage.

Features: Modern DVRs offer various features such as motion detection recording, scheduled recording, and remote access through a mobile app.

How do I connect a CCTV DVR with the Internet using a 3G/4G data SIM?

If your DVR support 3G connection then you are good to go.

Unfortunately I won’t be able to provide you with pictures as DVR systems vary and I do not know your DVR brand.

First and foremost, I suggest you use Huwaei E303 dongle because it is one of the best dongle out there.

Make sure your sim card had already been provisioned for Data service by your ISP and don’t forget to obtain the APN details for your internet service.

Ensure cloud is enabled on your DVR by going through the setting icon.

Then head over to Network and look for the wireless service or 3G depending on the brand of your DVR.

Insert the 3G dongle to the back of your DVR and wait for the dongle to start blinking.

Select 3G and fill up the necessary information such as the APN details you got from the ISP.

1.select your ISP if there is a drop-down of carriers

2.Enter your APN name or leave blank if it is not necessary by your ISP

3.In the dial number, enter *99#

4.Enter the username and password if it is required by your ISP

5.If there is use Authentication drop-down in the DVR interface, select NO AUTH, NOAUTH will disregard the use of username and password

6.Tick any box that says “Auto dial at boots up” if the option is available, or select any option that says “Auto connect”

After the settings, click save and restart, whenever the DVR is ready, you should see the dongle with a solid blue or green LED light showing that it is connected.

You should now be able to view your DVR online after the necessary remote view app installation and right configuration.