Here’s a breakdown of the concept:

There are different levels of sophistication in IP camera analytics and detection. Here are some examples:

IP camera analytics and detection can be a valuable tool for security and surveillance applications. It can help to reduce false alarms, improve efficiency, and provide more actionable insights from video footage.

People Analytics

People Analytics

Learn how to use Verkada People Analytics to filter people by specific attributes

Updated over a week ago

The Verkada People Analytics feature uses powerful edge-based camera capabilities to detect people, faces, and filter results based on clothing color, apparent sex, and the presence of backpacks.

Note: See User Guide for People Analytics for best practice guidelines.

Enable the People History feature

All Verkada cameras perform people detection (as outlined above) out of the box. However, to enable more complex analytics, such as the ability to search for faces or for people by clothing color, you must enable the People History feature.

Required. To begin, you need to enable the feature globally on your org and then on the individual cameras.

Enable People Analytics Globally

Enable People Analytics on individual cameras

View Person History

When enabled, a Person History can be seen on individual cameras and across all cameras in your organization.

IP Camera Analytics and Detection Setup Guide v1

View Person History for an individual camera

View Person History across all cameras

Use Face Search

When enabled, a Face Search can be seen across all cameras in your organization and on the Verkada Command mobile app.

Use Face Search across all cameras

The Face Search feature is enabled, by default, when you toggle on High Resolution Image Capture. You can search a face across all cameras in your organization.

Use Face Search on the Command mobile app

See Face Search on Mobile Apps to perform a face search on the Command mobile app.

Bulk enable People History on the Devices page

People and Face Search on Mobile Apps

People and Face Search on Mobile Apps

Learn how to use people and faces on Verkada mobile apps

Updated over a week ago

Access People History search

Access a Face Search

License Plate Recognition Overview & FAQ

License Plate Recognition Overview & FAQ

Learn the License Plate Recognition functionality and use cases

Updated over a week ago

Specially-placed cameras are designed to capture license plate images and provide users with a readable and searchable list of license plate numbers. These license plate captures can be linked to live or recorded video from a nearby camera for complete context surrounding vehicle events.

Verkada’s License Plate Recognition (LPR) allows real-time license plate monitoring and logging for later reference. Learn how to configure LPR for your cameras.

Notes:

Key features

Investigate License Plates of Interest

You can use LPR to quickly search for all historical appearances of a license plate, making it easier to complete investigations for suspect vehicles.

Receive License Plates of Interest alerts

With Verkada’s LPR solution, you can receive License Plate of Interest alerts when a specific license plate is detected at any of your locations. You can also send these notifications to third-party applications through the Verkada Webhooks API.

Export results via API integrations

Verkada’s LPR results can be systematically exported to third party systems leveraging our API integrations. This allows customers to run custom business reports or integrate with other critical parts of their security infrastructure.

FAQ

Will Gen 1 Bullet cameras provide the same level of LPR performance as the current, Gen 2 models?

Is it possible to use cameras in LPR mode for video security beyond LPR mode?

Is it necessary to use a Bullet camera as the context camera in a dual-camera LPR setup?

What is the function of a context camera and when is it necessary to use one?

When is it necessary to use an external IR illuminator for capturing license plates and what model should I choose?

What is the camera’s behavior in the event of an internet outage?

Is it possible to integrate a Verkada LPR camera into an external system, such as a tolling system?

What types of license plates are incompatible with Verkada’s LPR technology?

Why is my camera feed too dark at night?

Enable Vehicle Analytics

Vehicle analytics uses powerful edge-based capabilities to detect vehicles and filter results based on vehicle color and body type.

How it Works

Vehicle analytics leverages the cameras’ powerful onboard processing capabilities to detect the presence of, and analyze the properties of vehicles as they appear in the frame. As vehicles are detected, high-resolution images are taken and analyzed for vehicle objects. Selected images are then sent to Verkada’s cloud-based Command platform, where users can filter historical clips for vehicles and search for specific vehicles by time, date, body type, and color.

All Verkada cameras perform vehicle detection (as outlined above) out of the box. However, to enable more complex analytics, such as the ability to search for vehicles by color and body type, vehicle analytics must be turned on.

1.In Verkada Command, go to All Products > Cameras.

2.Select a camera.

3.Select Settings> Analytics.

4.Toggle on Vehicle History.

Bulk enable People History from the Devices Page

Vehicle analytics for an individual camera

Vehicle analytics across all cameras

People and Vehicle Motion Search

People and Vehicle Motion Search

Learn now to search paths of people and vehicles with advanced motion search

Updated yesterday

Verkada’s people and vehicle search features use advanced computer vision functionality to identify people and vehicles within the camera’s field of view and quickly find relevant events.

The Verkada Command UI enables instant video replay previews and trajectory viewing. Trajectory analysis features offers possibilities for searching events, reduces the number of missed detections, improves the detection distance, and reduces duplicates.

View people and vehicles over a timeline

Required. You must have Site Viewer and Site Admin access to view the Motion tab under the camera feed. Learn more about Roles and Permissions for Cameras.

You can view people and vehicles detected by a Verkada camera within historical footage.

1.In Verkada Command, go to All Products > Cameras.

2.Select a camera to view its feed.

3.At the top, click Motion.

4.To the right, click Show Pathsto toggle on/off the feature.

5.(Optional) Make a selection on the video player grid to search for motion in the area.

6.(Optional) Use the People, Vehicle, and Date filters for more granular searches

7.Hovering over a thumbnail with the people or vehicle filters selected gives a count of the people/vehicles in the frame with an option to archive the clip. By hovering over the previews, you can see tracks for the individual.

8.Click the thumbnail to be taken to the exact time in the recorded footage.

Note: People and/or vehicles will only be available if these objects were detected in the camera frame.

View people trajectories (paths)

The people trajectories feature visualizes the paths of people moving through the scene to show the trajectories of each detected person.

Trajectories drastically improve the motion event recall and enable the cameras to recognize people and vehicles at a further distance. For a detailed breakdown of the detection ranges of each model, see the People Analytics Guide.

1.In Verkada Command, go to All Products > Cameras.

2.Select a camera to view its feed.

3.At the top, click Motion.

4.(Optional) Make a selection on the video player grid to search for motion in the area.

5.Select the People or Vehicle filter to see the trajectories.

Compatible cameras

The following table outlines which camera models support Motion Events, which models support Motion Trajectories, and where the motion model is running. Newer camera models have the capability to run the motion detection model on the camera, whereas D-series cameras still rely on the Verkada Cloud to run the model.

People and Vehicle History Search

People and Vehicle History Search

Learn how to use the Search page to view all people and vehicles in your organization

Updated over a week ago

You can use the People and Vehicle search pages to:

Search for people

See also how to search for people using our mobile apps.

Search for People of Interest

Set People of Interest notifications

To receive alerts for People of Interest, you need to set up alert based on your events.

IMPORTANT

People of Interest replaced Profiles on June 8, 2023. Profiles created before this date that were not set as People of Interest are not automatically send People of Interest alerts.

To set up notifications when a particular face is detected:

Create People of Interest

You can manually create a People of Interest group by uploading an image of a person’s face.

Merge People of Interest

Sometimes duplicate People of Interest are accidentally created. If this happens, you can merge the duplicate People of Interest profiles.

Create a new tag to People of Interest

You can create and add tags to People of Interest to group similar profiles together.

Type the desired name and at the bottom of the tag list, click Add Tags.

Add a tag to a user’s profile

Select the profile and select the plus (+) icon (adjacent to the Tags button). If the tag you want to add is already in the list, you can select it from the list.

Filter a tag name

Remove a person of interest

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Search for vehicles

Search all license plates

If you have Verkada License Plate Recognition (LPR) cameras installed, you can use the All License Plates and License Plates of Interest tabs.

Enable Occupancy Trends

The Occupancy Trends feature provides organizations with an estimate of the foot traffic at critical locations within their facilities. These estimates can provide valuable insights for optimizing staffing, adjusting hours of operation, and or tracking the

performance of marketing and promotional activities.

Note: This feature is available on the CB52, CB62, CM42, CD32, CD42, CD52, and CD62 models.

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Installation guidelines

Required. To use this feature, People Analytics must be enabled. To do so, follow the steps in the People Analytics guide.

For best performance, we recommend these installation guidelines during the installation of a camera where Occupancy Trends will be enabled:

1.In Verkada Command, go to All Products > Cameras.

2.Select a camera and go to the camera’s Settings page.

3.Scroll down to the Analytics section and toggle on Occupancy Trends.

4.Return to the camera’s main page and select the Analytics tab (displayed below the camera’s live feed).

5.Click Add lines to open the wizard.

6.Click and drag the camera view to draw a line across the screen. You can draw multiple lines, though data from all lines are aggregated.

7.Click one of the dropdown menus (displayed near the arrow heads) to change how users crossing in that direction are counted. The Ignore option indicates that users crossing this direction are not counted by the Occupancy Trends feature.

8.After you set up the lines for the camera’s view, click Save.

View Occupancy Trend estimates

Export Occupancy Trends results

You can export Occupancy Trends results as a .csv file.

1.Go to the Analytics tab.

2.At the top right, click Downloadto automatically download your occupancy trends results.

View Live Motion on Floor Plans

View Live Motion on Floor Plans

Learn how you can view live motion on your floor plan in real-time

Updated over a week ago

Verkada’s motion display feature offers two ways to see live motion on your site’s floor plans in real-time.

Set up motion detection

With motion detection, the camera’s field of view pulses when motion is seen. This happens in real-time.

1.In Verkada Command, go to All Products > Floorplans.

2.Select the building and floor plan you want to monitor.

3.On Floorplans, at the bottom right, click Motion Detection.

Example: Selected Floor Plan

Detect People Count

Detect People Count

Learn how to detect the number of people in your camera frame

Updated over a week ago

When you scrub through a Verkada camera’s historical video clips:

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Camius offers tools, IP cameras, DVRs, and NVR software compatible with PC and Mac to expand the scope of your smart security camera system

Device Config Tool

Download Camius Device Config Tool

A lightweight Camius device scanner and configuration editor, use it to:

• Find and connect your Camius devices to your PC or Mac on your local network LAN
• Change your Camius devices network settings
• Upgrade Firmware on your Camius devices

Web client tutorials:

• How to configure an IP camera using a web browser
• How to configure NVR using a web client

Camius VMS Software compatible with PC and Mac

Download VMS Software for Windows and Mac

How to add a Camius device to the VMS software?

How to playback and download recordings on the Camius VMS (IP Camera, DVR, NVR software)

If you need support with Camius VMS software, please follow the steps:

• Step 1 – Register your Camius Device here
• Step 2 – Submit your support request here

This program, designed only for Camius IP cameras, DVR, and NVR recorders, turns your PC or Mac into a surveillance station; VMS stands for Video Management System; with it, you can:

• Group all of your Camius devices and view them, even from a remote location
• Access Device Configuration and change settings
• Record locally onto a disk attached to your computer
• Playback video and audio, locally and remotely.

Camius Security Software Tools

Read Also : Vivotek Shepherd setup and user guide

Video Player Software​

• This lightweight software is used for playing video/audio files backed up from your recorder on your PC or Mac.
• The user can back up footage from the recorder in MP4 or Camius proprietary format.
• Using Video Player, the user can take clear screenshots, trim the important parts of the video file and play multiple files simultaneously.

Download Video Player

Camius Smartphone App for iPhone, iPad, Android

• To add the Camius IP camera, DVR, or NVR to the Camius View app follow this How-to Guide
• If you can not access your Camius device in the app, we have ready troubleshooting steps

Download Camius View (iOS)​

Download Camius View (Android)​

Frequently Asked Questions

At Camius, we provide excellent technical support to Camius customers through useful FAQ pages, which contain how-to guides and troubleshooting recommendations. Our support team is knowledgeable, responsive, and always available to assist customers with any questions or concerns they may have. With detailed instructions and easy-to-follow steps, Camius’ FAQ pages offer valuable information to help customers get the most out of their products. Whether you’re a new or experienced user, Camius’ technical support is there to help you navigate any issues and ensure a smooth experience.

To submit a support ticket, please contact us at this link

How to add a Camius device to the VMS software?

After installing the VMS software, please click on the Home tab on the left and then on Home >> Device Management (Picture 1)

Picture 1

Option 1: If your device is in the same LAN (Local Area Network)

Click on the Auto Search tab and search for devices if you are in the same LAN (Local Area Network), as shown in Picture 2. Select the device, click Add, and insert the device’s username and password.

Navigate to the Home tab >> Main View, and expand ‘root’ on the left sidebar.

Click and drag your device into any blank rectangle, which should display all the available channels.

Option 2: If you are accessing the device remotely

If you are accessing the VMS / VMS Pro remotely (not in the same LAN), then navigate to the Home tab >> Device Management >> All Equipment. If devices were added successfully, they would be displayed here.

To add a new device remotely, click the icon + on the right top (Picture 3), which will open the ‘Add Device‘ dialog

Picture 3

Select the ID in the Login Type tab and enter P2P ID in the ID tab and click ‘Add‘ (picture 4)

Picture 4

You will see the added devices once you open the ‘Device Management’ tab (Picture 5). The green box under the ‘Status‘ column means your device is connected properly.

Picture 5

How to control your Camius device settings remotely

Once you have added the NVR to the VMS pro software, you can access it remotely from anywhere. Just make sure to add it using the P2P ID and not the local IP address, as shown in the following screenshots. Basically, you are accessing the NVR’s remote settings from the VMS software without a browser.

Once you are in Remote Setting, you can manage the NVR and control its settings.

Click the gear icon under Operation to access Remote Setting

You can access your Camius DVR, NVR or IP camera Remote Setting directly within the VMS Software on your Windows PC or Mac

High Tech 4K DVR and NVR software compatible with PC and Mac by Camius

Looking for reliable DVR or NVR software for PC and Mac computers?  Look no further than Camius VMS software which comes with Camius IP cameras. security NVR, DVR recorders!

At Camius, we know that security is a top priority for many people, whether you’re looking to protect your home or business. That’s why we’ve developed Camius VMS software to be the perfect solution for anyone who wants to manage and monitor their Camius security cameras easily.

With Camius VMS software, you can enjoy a wide range of features that make it easy to keep an eye on your property.

Some of the critical benefits of Camius DVR, NVR software for PC and Mac include the following:

1 – Easy Setup and Configuration:

Our software is designed to be easy to set up and configure, even for people without experience with video management software. Our user-friendly interface makes it easy to customize your settings, view live footage, and review recordings.

2 – Remote Monitoring:

With Camius VMS software, you can monitor your security cameras from anywhere worldwide, as long as you have an internet connection. This is a great option for people who want to monitor their property while away from home or the office.

3 – Advanced Search Capabilities & Remote Playback:

Our software includes advanced search capabilities that make it easy to find specific footage. Whether you’re looking for a specific time, date, or event, Camius VMS software can help you find what you’re looking for quickly and easily.

4 – Flexible Recording Options:

Our software offers a range of recording options, including continuous recording, scheduled recording, and motion detection recording. This means you can customize your recording settings to suit your needs and maximize your storage space.

5 – Multi-Device Support:

Camius VMS software is designed to work seamlessly with various Camius security NVR, DVR recorders, and IP cameras so you can easily integrate your existing devices into our system. The software is designed to work with a Windows PC and Apple Mac computers.

5 – Multi-Device Support:

Camius VMS software is designed to work seamlessly with various Camius security NVR, DVR recorders, and IP cameras so you can easily integrate your existing devices into our system. The software is designed to work with a Windows PC and Apple Mac computers.

Tailored Security Solutions

Homeowners

For homeowners, Camius offers security solutions that safeguard your family and property. Rest easy knowing you have eyes on your home at all times.

Business Owners

Businesses need robust security. Camius provides state-of-the-art solutions to protect your assets, employees, and customers.

Security Professionals

Security professionals trust Camius for its reliability and advanced features. Stay ahead of the game with cutting-edge technology and register as a Camius security systems installer

So, whether you’re looking to upgrade your existing security system or set up a new one from scratch, Camius VMS software is the perfect solution. Our software is reliable, user-friendly, and packed with features that make managing and monitoring your security cameras easy.

In addition to our software, we also offer a range of Camius security cameras and recorders designed to work seamlessly with our software. This means you can enjoy a complete security solution tailored to your needs and preferences.

At Camius, we are committed to providing our customers with the highest quality security products and services. Whether you’re a homeowner, business owner, or security professional, we have the expertise and experience to help you find the right security solution for your needs.

How to playback and download recordings on the Camius VMS (IP Camera, DVR, NVR software)

To play your DVR or NVR footage remotely on the VMS software, navigate to the Home tab >> Remote Playback (Picture 1).

Picture 1

See below the description of each function in the following picture and a table:

Then expand ‘root’ on the left sidebar (Picture 2), then click the checkboxes for cameras that captured the event (Pictures 3 and 4)

Picture 2

Picture 3

Picture 4

Next, on Calendar, you can choose which stream recording event type and click on the Calendar icon and the day of the event. Only days with recorded footage will have a red flag (Pictures 5 and 6).

Picture 5

Picture 6

Cameras will playback individually once you click the Play button and click on each camera’s timeline on the desired hour (Picture 7).

Picture 7

To download recordings follow the below steps:

Step 1: Select a video window that has enabled recording, and click  the download button in the playback control area. A dialog box is displayed, as shown in the following picture:

Step 2: Select the recording you want to download and specify the storage path.

Step 3: Click download.

How to configure Camius NVR using a web browser?

To quickly find the Camius DVR (digital video recorder) or NVR (network video recorder) IP address, visit camius.com/support to download and install the Camius Device Config Tool.

Web browser access

Click on the Camius NVR or DVR’s local IP or type it into your browser’s address bar. The latest Camius surveillance security camera recorders work with multiple web browsers, including Edge, Google Chrome, Mozilla Firefox, Edge, and Safari, and include the following models:

• TRIVAULT4K184R
• TRIVAULT4K184R2
• TRIVAULT4K2168R
• IPVAULT1128PR
• IPVAULT2256PR
• IPVAULT8256R

Use your admin username and DVR or NVR password to log in. Your recorder’s Configuration is under Remote Settings.

You can check the ‘Web Compatibility Mode‘ in the Camius NVR/DVR and even IP camera settings (this can be done from the Camius recorder’s local user interface (Via HDMI/VGA) and in the web browser viewer.

The below picture is based on the IPVAULT1128PR’s web browser view

Accessing web client through VMS software

For certain Camius DVRs, NVRs, and IP camera models, we recommend installing the VMS Software on your Windows or Mac computer to access the device’s remote settings since the VMS software has a built-in web client using the P2P ID. Here is the link to the guide on how to add the device to the VMS software. This applies to Camius IPVAULT2320P16N, SCOUT20PTZ, GUARDMA

Introducing the Windows security camera software (Windows App) for Viewtron DVRs, NVRs, and network IP cameras. This software is sometimes referred to as NVMS (network video management software) or CMS camera software (central monitoring software). The software is called Viewtron VMS (video management system) and it allows users to view their security cameras live, playback recorded video surveillance footage, control cameras, configure DVRs / NVRs, and perform many other functions over an IP network.

The Windows VMS (Video Management Software) is able to connect to many DVRs, NVRs, and IP cameras at the same time. The software can display live video streams from analog CCTV cameras, HD security cameras (AHD, HD-TVI, HD-CVI), and network IP cameras. Users can access their security cameras on the local network where the DVR is located and also remotely over the Internet from anywhere in the world. Remote audio surveillance is also supported.

Viewtron also includes an iPhone app, Android app, and MAC DVR viewer software. All of the apps and software are included for free with all Viewtron IP cameras and DVRs, and there are no monthly monitoring fees. You can watch video demos here.

Viewtron Security Camera Mobile Apps & Software

Read More : How to setup The Guarding Vision.

Windows Software Live View Controls

The above screenshot shows a live security camera view of the Viewtron video surveillance software for Windows PCs. The various menus are noted in the orange, red, blue, and green rectangles.

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Recorded Video Surveillance Playback

When the Storage Playback screen is accessed, the VMS software displays a calendar and timeline so that users can search through surveillance video recorded on their DVR’s hard drive. Time search can be done on the local network where the DVR is located and also remotely over the Internet. The main controls are below.

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IP Camera Support

The Windows VMS software supports network IP cameras up to 4K resolution. The above image shows a home security camera system that uses a IP-D8 to monitor the front door. The camera is connected to a Viewtron hybrid DVR / NVR. The video management software can connect directly to IP cameras and also to NVRs / DVRs.

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BNC Security Camera / CCTV Support

The Mac software also supports security cameras that are wired using coax cable and BNC connectors. This includes the analog CCTV cameras and the latest HD-over-Coax security cameras, including CVBS, AHD, HD-TVI, and HD-CVI video formats. The above image shows a 4K-B9 security camera that is connected to a Viewtron DVR.

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Video Demos

Please watch these video demos to see the Viewtron CMS / NVMS software in action.

View Security Cameras at Multiple Locations

Watch this video to see the how the Viewtron NVMS (network video management software) can be used to centrally view security cameras from multiple locations. The Viewtron software for Mac and Windows PCs is able to connect remotely to multiple IP camera NVRs, hybrid BNC security camera DVRs, and even directly to Viewtron network IP cameras. Custom views can be configured that consists of cameras from different locations.

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Remote PTZ Camera Control

The Mac software for Viewtron supports remote control of PTZ cameras (pan, tilt, zoom). Here is a snapshot of the Viewtron IP-PTZ-425 auto-tracking PTZ camera being remotely accessed and controlled. You can see the PTZ controls in the lower left.

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Search, Playback AI Detection & Motion Detection Events

Watch this video to see the how search it is to search for AI object detection events and motion detection events using the Viewtron CMS camera software (NVMS). The video events are displayed in a list where you can playback the recorded video and also download and export an AVI file to your PC.

learn more about Viewtron Security Camera DVRs / NVRs

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Learn more about the latest Viewtron HD Security Camera DVRs and NVRs.

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Works with Analog CCTV, Network IP, and HD BNC Security Cameras

Users can mix and match different camera technologies. This is perfect for customers that have existing CCTV cameras and want to upgrade to high definition over time. Hybrid iDVR-PROs work with the following security camera types and resolutions. 4K security cameras

Viewtron Security Camera Mobile Apps & Software

Learn more about the remote viewing capability of the mobile apps and video management software that is included with all Viewtron CCTV DVRs, IP camera NVRs, and network IP cameras. All of these platforms support viewing multiple devices and locations. Live camera view, recorded video playback, and push notification alerts are also supported on the mobile apps. You can also watch this video see an overview of user interface of Viewtron recorders, learn how-to setup remote security camera viewing, and see a video demo of the remote web browser access.

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View Your Security Camera System Remotely from iPhone, Android, Mac & Windows

Remote Camera View from iPhone App

This video demonstrates the iPhone app that is included for use with all Viewtron DVRs, NVRs, and IP cameras. The demo shows how the app is used to remotely access Mike’s home security camera system. Mike’s system consists of multiple 4K BNC security cameras, this Viewtron 4K IP camera, and a 16ch hybrid DVR / NVR. Live security camera viewing, ad well as recorded video surveillance search & playback is demonstrated in the video. You can learn more about the Viewtron security camera viewer app here.

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View Security Cameras at Multiple Locations

The iPhone app for Viewtron supports the ability to view security cameras that are installed at multiple locations. The above video demonstrates remotely viewing two IP cameras at different locations. The app can also be setup to view multiple DVRs and NVRs at various locations.

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Remote Security Camera View from Android App

The Viewtron security camera app for Android is identical to the iPhone app in look and functionality. Watch this video demo to see Mike access his home security camera system using the Android app. Live camera monitoring and recorded video surveillance search & playback is included in the demo. You can learn more about the Viewtron security camera app for Android here.

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Mac Surveillance System Software

Watch this video to see the Mac security camera software connect to a Mike’s home security system DVR and an Viewtron IP camera installed at CCTV Camera Pros business location.

The Mac software that is included with all Viewtron products allows users to view their security cameras, create custom video layouts of multiple cameras at multiple locations, receive alarm alerts, and playback recorded video. Please take a look at our Mac security camera software for Viewtron overview page for more information.

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Windows Surveillance System Software

The Windows software included with all Viewtron products allows users to view their security cameras, create custom video layouts of multiple cameras at multiple locations, receive alarm alerts, and playback recorded video. We will be creating a video demo soon. Please take a look at our Windows security camera software for Viewtron overview page for more information.

Remote Web Browser Access

Viewtron security camera DVRs & IP camera NVRs support remote access and management via web browser. Chrome, Firefox, Safari, Edge, and Internet Explorer browsers are supported.

DVR / NVR User Interface Intro

If you are considering a Viewtron hybrid security camera DVR or one of our NVRs for IP camera systems, this is a great first video to watch as you start your research. Mike demonstrates how easy it is to watch live video and playback recorded video surveillance footage directly on a Viewtron DVR using the USB mouse that is included.

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Connect IP Cameras to BNC DVRs

Viewtron BNC DVRs also support network IP cameras. Watch this video to see how-to connect an IP camera to a DVR.

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Free Consultations & Quotes

Did you know? CCTV Camera Pros can provide a complete surveillance system quote that includes any Viewtron DVR or NVR model? We can include security cameras, cables, connectors, power supplies, and monitors. We can even mix and match IP cameras and HD BNC security cameras because Viewtron DVRs are hybrid. This means that they work with just about any type of security camera.

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Your FLIR Client 12 software system information screen displays useful system information such as the IP address, MAC address, device ID, Device model, and firmware version for your DVR / NVR system.

To access system information:

You can add, edit, or delete IP cameras from your LNK Series NVR from the local area network (LAN) using the FLIR Client 12 software for PC / Mac. IP cameras connected directly to the NVR automatically appear in the IP Cameras menu.

Prerequisites:

To add an IP camera:

1.Launch the FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings, click Display to open the IP Camera tab.

4.Click Quick Add to search for and add IP cameras from the LAN.
OR

5.Click the Add icon () next to an empty channel to manually add an IP camera.

LIMITATION: LHK Series NVRs only support Lorex IP cameras. Visit www.lorex.com/compatibility for a complete list of compatible IP cameras. When adding Lorex PTZ cameras, ensure that you change the Protocol from Private to ONVIF.

To edit IP cameras:

• Click the Edit icon () to edit a connected IP camera using the camera attributes window:

To delete an IP camera:

• Click the Delete icon () to delete a connected IP camera.

REMINDER: Deleting an IP camera removes it from the channel it is currently connected to. You can add these cameras to the system again at any time. You can only delete cameras from the LAN, and not those which are connected directly to the NVR.

FLIR Client 12 Software: Changing a camera’s On-Screen Display (OSD)

The On-Screen Display (OSD) shows the channel name with the date and time stamp on the top-right corner of the live feed or video playback. You can change the settings and the position of the OSD using the FLIR Client 12 software for PC / Mac.

Prerequisites:

To change a camera’s OSD name / timestamp:

1.Launch the FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings,‎ click Display and then click the Live tab.

4.In the Channel drop-down menu, select the channel to configure the OSD for.

5.Click the field next to Channel Name to edit the channel name.

6.Click the Show Name switch to enable ()‎ or disable ()‎ the channel name shown on-screen in live viewing and recordings.

7.Click the Covert switch to enable ()‎ or disable ()‎‎ the timestamp shown on-screen in recordings.

IMPORTANT: By default,‎ the system is set to show timestamps in video recordings. It is highly recommended to show timestamps in recordings for legal reasons.

8.Click Save to save settings.

Click here for information on how to change a camera’s OSD on your LHA / LNK Series DVR / NVR system.
Click here for information on how to change a camera’s OSD on your LHB Series DVR system.

FLIR Client 12 Software: Configuring basic network settings

The LHA / LNK Series DVR / NVR requires an IP address to communicate with the router. The IP address can be automatically assigned by the router using Dynamic Host Configuration Protocol (DHCP), or can be manually assigned a static IP address. You can configure these settings using the FLIR Client 12 software for PC / Mac.

Prerequisites:

REMINDER: DHCP is the recommended default network setting. A static IP address requires you to configure the IP address,‎ subnet mask,‎ gateway, and DNS settings.

To configure basic network settings:

Your DVR / NVR system uses two different recording streams:

You can use these recording streams to record high-quality video locally and review video remotely with low bandwidth. These settings can be configured using the FLIR Client 12 software for PC / Mac.

Prerequisites:

To configure a mainstream recording stream:

1.Launch the FLIR Client 12 software on your PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings,‎ click Record,‎ then click on the Mainstream tab.

4.In the Channel drop-down menu, select a channel to configure the mainstream for.

5.In the Resolution drop-down menu, select the recording resolution.

6.In the FPS drop-down menu, select the number of frames per second.

7.In the Bitrate Control drop-down, select a control method:

◦ CBR (default)‎: Constant Bit Rate.‎

◦ VBR: Variable Bit Rate. In the second drop-down, select a quality level for the video stream.

8.In the Bitrate Mode drop-down menu, select the bitrate mode:

◦ Predefined: select a preset value.

◦ User-defined: enter a custom bitrate value.

9.In the Bitrate drop-down menu, select the bitrate mode (predefined bitrate mode)‎,‎ or enter a custom bitrate between 1024-8192Kbps (user-defined bitrate mode)‎.

10.Click the Audio switch to enable ()‎ or disable ()‎ audio on the selected channel (audio-enabled camera required)‎.

11.Click Save.

FLIR Client 12 Software: Configuring motion detection settings

You can configure your DVR / NVR system to record motion detection events using the FLIR Client 12 software for PC / Mac.

Prerequisites:

To enable and configure motion detection:

1.Launch the FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings, click Alarm to open the Motion tab.

4.In the Channel drop-down menu, select a channel to configure motion detection for.

5.Click the Enable switch to enable ()‎ or disable ()‎ motion detection.

6.In the Sensitivity drop-down menu, select a sensitivity level for motion events. The lower the sensitivity value,‎ the more movement is required to trigger motion detection.

7.In the Buzzer drop-down menu, select whether you would like the DVR to make an alarm sound when motion is detected.

8.Click the Full Screen switch to enable ()‎ or disable ()‎ full screen viewing when motion is detected.

9.In the Post Recording drop-down, select the amount of time the system will record video for after motion is detected.

10.Click the Show Message switch to enable ()‎ or disable ()‎ on-screen messages when motion is detected.

11.Click the Send Email switch to enable ()‎ or disable ()‎ email notification when motion is detected.

IMPORTANT: Ensure you have enabled email notifications.

12.Click the Record Channel switch to enable ()‎ or disable ()‎ recording when motion is detected.

13.Click on the numbered boxes representing channels that should also be recorded when motion is detected on the selected channel. Check the Analog All checkbox to select all.

14.The camera image appears with a red grid overlay on the entire image,‎ letting you know that motion detection is active for the entire image. Click or click-and-drag to add / remove area from the red grid.

REMINDER: Motion detection will be disabled for areas of the image without red overlay. Motion events which occur in the red overlay will not trigger motion detection. Disabling motion detection in certain areas of the image is an effective way to eliminate unwanted recordings and notifications,‎ such as those caused by trees blowing in the wind or street traffic seen through an open window.

15.Click Save.

FLIR Client 12 Software: Configuring recording settings

Your DVR / NVR system has recording settings that can be configured using the FLIR Client 12 software for PC / Mac. Basic configuration options include recording for specific channels, selecting a stream mode, and enabling pre-recording.

Prerequisites:

To configure recording settings:

1.Launch the FLIR Client 12 software on your PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings,‎ click Record to open the Record tab.

4.In the Channel drop-down menu, select a channel to set recording parameters for.

5.In the Stream Mode drop-down menu, configure the recording mode:

◦ Select DualStream to record using mainstream recording settings while using the substream for remote viewing.

◦ Select MainStream to use mainstream recording only.

IMPORTANT: You must set the Stream Mode to DualStream in order to play back recordings using the FLIR Secure mobile app. Live viewing will not be affected.

· Click here to configure Mainstream recording settings using FLIR Client 12 software.

6.Click the Record switch to enable ( )‎ or disable ( )‎ recording.

7.Click the PreRecord switch to enable ( )‎ or disable ( )‎ pre-recording of motion events.

8.Click Save.

FLIR Client 12 Software: Configuring substream recording settings

Your DVR / NVR system uses two different recording streams:

You can use these recording streams to record high-quality video locally and review video remotely with low bandwidth. These settings can be configured using the FLIR Client 12 software for PC / Mac.

Prerequisites:

To configure a substream recording stream:

1.Launch the FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings,‎ click Record,‎ then click on the Substream tab.

4.In the Channel drop-down menu, select a channel to configure the substream for.

5.In the Resolution drop-down menu, select the recording resolution.

6.In the FPS drop-down menu, select the number of frames per second.

7.In the Bitrate Control drop-down, select a control method:

◦ CBR (default)‎: Constant Bit Rate.‎

◦ VBR: Variable Bit Rate. In the second drop-down, select a quality level for the video stream.

8.In the Bitrate Mode drop-down menu, select the bitrate mode:

◦ Predefined: select a preset value.

◦ User-defined: enter a custom bitrate value.

9.In the Bitrate drop-down menu, select the bitrate mode (predefined bitrate mode)‎,‎ or enter a custom bitrate between 1024-8192Kbps (user-defined bitrate mode)‎.

10.Click the Audio switch to enable ()‎ or disable ()‎ audio on the selected channel (audio-enabled camera required)‎.

11.Click Save.

FLIR Client 12 Software: Date and time on the DVR / NVR

If you would like to correct or adjust your DVR / NVR system time, you can configure time settings by enabling / disabling the Network Time Protocol (NTP), adjust Daylight Savings Time (DST), or manually enter the time using the FLIR Client 12 software for PC / Mac.

Prerequisites:

To enable / disable NTP:

1.Launch FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under System, click General to open the General tab.

4.Click the NTP checkbox to show NTP options.

5.Click the NTP switch to enable () or disable () NTP on the system.

6.In the Server Address drop-down menu, select the desired NTP server.

RECOMMENDED: Use the default Lorex server: ntp.lorexddns.net.

7.In the Time Zone drop-down menu, select the correct region.

REMINDER: In most cases, the region should already be correct as it was configured during the DVR setup wizard. The selected region is also used by the system to intelligently determine the correct video format for that region, which may change automatically when changing the region. For example, changing the region from New York to London will also switch the video format of the system from NTSC to PAL.

8.Click Save to sync with the NTP server.

You can also enable / disable DST if required.

To enable / disable DST:

You can also manually enter a time in your DVR / NVR system using the FLIR Client 12 software for PC / Mac.

To manually configure the date and time:

FLIR Client 12 Software: Downloading recorded video on PC / Mac

FLIR Client 12 software allows you to download recorded video for storage or playback on your PC / Mac.

The following instructions require you to access your system using the FLIR Client 12 software and a PC / Mac.

To download recorded video:

1.Launch the FLIR Client 12 software on your PC / Mac.

2.Click Playback in the top-right corner of the home page.

3.Click the Download icon () to open the Download menu.

TIP: Video files available for download during your current playback period are shown in the Download menu.

4.Click the checkbox next to the video files you want to download to your computer. You can see the start time,‎ end time, and file size of each video before downloading.

5.Click Start Download to download the selected files on your PC / Mac.

Once you have downloaded recorded video to your PC / Mac. You can play downloaded files using the Lorex Player 11 bundled software. Click here to learn how to view and play recorded video files.

FLIR Client 12 Software: Viewing downloaded video with Lorex Player 11 on PC / Mac

When you download recorded video using the FLIR Client 12 software,‎ the software allows you to select the file type.

The following instructions require you to access your system using the Lorex Player 11 software and a PC / Mac.

To view downloaded video using Lorex Player 11:

1.Launch Lorex Player 11 on your PC / Mac.

2.Click Open File to load a single video file. If you want to load a folder, click the Arrow icon () next to Open File.

TIP: If you wish to learn more about where your downloaded video file is located, click here for details on setting video download location and file type.

3.Select the file and click Open. If you are opening a folder,‎ click Add.

4.Double-click the file in the list on the right-side to begin playback.

FLIR Client 12 Software: Enabling and configuring Auto Capture of snapshots

You can set the your DVR / NVR system to record snapshots using the Auto Capture feature on your FLIR Client 12 software. Auto Capture automatically saves snapshots of a camera image at time intervals, and help to conserve hard disk drive (HDD) space during times when video recording is not required. ‎Auto Capture is disabled by default.

To enable and configure Auto Capture:

1.Launch the FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings, click Picture to open the Picture tab.

4.In the Channel drop-down menu, select a channel to configure Auto Capture for.

5.In the Stream Mode drop-down menu, select Main stream or Sub stream for Auto Captures.

6.In the Continuous Interval drop-down menu, select a time period. A snapshot will be captured at every continuous interval even if there is no activity in the camera image.

7.In the Alarm Interval drop-down menu, select a time period. A snapshot will be captured at every alarm interval while a motion event is occurring.

8.Click the Auto Capture switch to enable () or disable () Auto Capture for the selected channel.

9.Click Save.

FLIR Client 12 Software: Enabling and configuring Manual Capture of snapshots

You can quickly take snapshots from enabled channels using the Manual Capture feature using the FLIR Client 12 software for PC / Mac. Capture by default, is disabled.

To enable and configure Manual Capture:

1.Launch the FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings, click Picture to open the Picture tab.

4.In the Channel drop-down menu, select a channel to enable Manual Capture for.

5.Click the Manual Capture switch to enable () or disable () Manual Capture for the selected channel.

6.Click Save.

Once you have enabled manual capture, you can manually capture snapshots.

To manually capture a snapshot:

Click the Manual Capture icon () on the Mini Menu above a camera’s live display.

FLIR Client 12 Software: Logging in on PC / Mac

You can access your LHA / LNK Series DVR / NVR System using the FLIR Client 12 software on your PC / Mac.

Prerequisites:

Once you have completed these prerequisites, you can log in to the FLIR Client 12 software.

To log into the DVR using FLIR Client 12:

FLIR Client 12 Software: Manually updating DVR / NVR firmware on PC / Mac

Your LHA / LNK Series DVR / NVR can receive firmware updates:

IMPORTANT: It is recommended to use automatic upgrade unless directed by technical support to perform a manual upgrade. Technical support will provide you with a .bin file for manual firmware upgrade. Do not power off the DVR / NVR during a firmware upgrade.

Prerequisites:

To manually update the DVR / NVR firmware:

FLIR Client 12 Software: Modifying user accounts on PC / Mac

You can use the FLIR Client 12 software on your PC / Mac to change user passwords, change permissions, or enable / disable user accounts.

Prerequisites:

The following instructions require you to access your system using the FLIR Client 12 software and a PC / Mac.

To modify user accounts:

1.Launch the FLIR Client 12 software on your PC / Mac.

2.Click Remote Setting in the top-right corner of the home page.

3.Under System,‎ click Users to open the Users tab.

4.Click the administrator or user account you would like to edit.

5.Configure the following:

◦ User Name: Modify the user name for the selected account.

◦ Password / Confirm: Modify and confirm a new password for the selected account.

◦ Enable: For user accounts,‎ click the slider to enable ()‎ or ‎disable () the user account.

6.For user accounts, edit the user permissions to your preference:

◦ Check the boxes next to any system menus or capabilities you would like the user to access.

◦ Click All to check all boxes.

◦ Click Clear to check none of the boxes.

7.Click Save.

FLIR Client 12 Software: Restoring to default settings

You can restore your DVR / NVR system to default settings using the FLIR Client 12 software for PC / Mac. You can choose to restore all settings at once, or just settings on specific menus. Restoring default settings does not affect recordings and snapshots saved to the hard drive.

To restore default settings:

1.Launch the FLIR Client 12 Software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Advanced, click Maintenance, then click the Load Default tab.

4.Click the switches next to the system menus to you would like to include () or discard () from the restore, or click All to reset all menus.

5.Click Save to confirm. The DVR / NVR will reboot automatically.

FLIR Client 12 Software: Setting a picture schedule for Auto Capture

You can configure your DVR / NVR system to set a picture schedule for Auto Capture using the FLIR Client 12 software for PC / Mac.

FLIR Client 12 Software: Setting a recording schedule

You can set your DVR / NVR system to a custom recording schedule according to your needs using the FLIR Client 12 software for PC / Mac. For example, you can set the system to record continuously during business hours and record on motion detection only outside of business hours. A custom recording schedule helps reduce the amount of hard disk drive (HDD) space required, increasing the time your system can retain recordings.

Prerequisites:

To set a recording schedule:

FLIR Client 12 Software: Setting an email schedule

Your DVR / NVR system email settings can be configured using the FLIR Client 12 software for PC / Mac. You can configure settings so that email notifications are only sent at certain times / days. You can also set separate schedules for motion events and system warnings per channel.

Prerequisites:

To set an email schedule:

FLIR Client 12 Software: Setting file type and download location

Your FLIR Client 12 software allows you to set the download location and file type for video recordings and snapshots.

Prerequisites:

The following instructions require you to access your system using the FLIR Client software and a PC / Mac.

To set download location and file type:

1.Launch the FLIR Client 12 software on your PC / Mac.

2.Click Local Settings in the top-right corner of the window.

3.Click the Browse icon () next to each of the path fields to display the Browse for Folder window.

4.Select the folder you would like to save recorded video, downloaded video, and snapshots, and then click OK.

5.In the File type drop-down, select a file type for video downloads.

RECOMMENDED: For Mac users who wish to view backed up video on their computer, select the AVI or MP4 file type,‎ which can be played by most video player software.
PC Users have the option of using the Lorex Player 11 software which is capable of playing H.264 files.

6.Click Save.

Once you have set your file path, you can download your recorded videos.

FLIR Client 12 Software: Setting up email notifications using custom server information

You can use custom server information to send and receive notifications on your DVR / NVR system using the FLIR Client 12 software for PC / Mac. You can configure your email notifications to receive emails for events like motion detection or system warnings.

To enable email notifications using custom server information:

FLIR Client 12 Software: Setting up email notifications using the Lorex email server

You can use the free Lorex email server (recommended) to send and receive notifications on your DVR / NVR system using the FLIR Client 12 software for PC / Mac. You can configure your email notifications to receive emails for events like motion detection or system warnings.

Prerequisites:

To enable email notifications using the Lorex server:

.

This user manual is designed to help you understand how to integrate your cameras and digital video servers with GSurf_Prov2 software.

Note

This document is subject to change without notice. The latest electronic version of this user manual is available for download here:

http://www.grandstream.com/support

Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.

PRODUCT OVERVIEW

Feature Highlights

Figure 1: GSurf_Prov2 Overview

GSurf Pro Setup and User Guide

Read More : XMEYE VMS PC CLIENT Setup Guide

INSTALLATION GUIDE

Minimum Computer System Requirement

Note

UPS is required for SERVER to prevent database or video record file corruption caused by power outage.

Install Gsurf_Prov2

Click to run the GSurf_Prov2 installation .exe file. Follow the instructions in the prompted windows to start installation. Once done, the following screen will show.

Figure 2: GSurf_Prov2 Installation

Uninstall Gsurf_Prov2

To uninstall GSurf_Prov2, in your windows PC Start Menu->Programs->GSurf_Prov2, click on Uninstall GSurf_Prov2 to start uninstall process. Or you could uninstall the program from your windows PC’s Control Panel.

Login Gsurf_Prov2

Click to run GSurf_Prov2. The login page will prompt for your User ID and Password. The administrator User ID and Password are both set to admin at the factory default settings.

For security purpose, please change the password after the first time you log in to GSurf_Prov2.

.

Figure 3: GSurf_Prov2 Login

Gsurf_Prov2 Main Window

The GSurf_Prov2 user interface is designed for ease-of-use to offer quick access to cameras and recording in the system. Please refer to the following figure and table for main window descriptions.

Figure 4: GSurf_Prov2 Main Window

Table 1: Gsurf_Prov2 Main Window Items

Gsurf_Prov2 Toolbar

Table 2: GSurf_Prov2 Toolbar Icons

Gsurf_Prov2 Video Play Bar

In the video display window, each video channel has a play bar on the bottom.

Figure 5: GSurf_Prov2 Video Display Window – Play Bar

Table 3: GSURF_Prov2 Video Play Bar Icons

CONFIGURATION GUIDE

After installing GSurf_Prov2, it must be configured for your network cameras or digital video servers. This section describes how to configure GSurf_Prov2, as well as how to set up auto recording, motion detection, alarms and etc.

Add/Delete Device

Add Device

1. In the top Menu bar, click System Config(C)->Device Config(D).

2. In the Device Configuration window, click Add button to open the Add Device dialog.

3. Enter the device information.

4. Click Ok to save.

After successfully adding the device, users could view the video by double-clicking on the device name in the Device browser panel on the left.

Figure 6: Add Device

Figure 7: Video Display After Adding Device

Delete Device

1. In the top Menu bar, click System Config(C)->Device Config(D).

2. In the Device Configuration window, Select the device to be deleted.

3. Click Delete button.

4. Or, users could click on Delete all to remove all the added devices.

Figure 8: Delete Device

Search Device

The built-in Search tool in GSurf_Prov2 allows user to search all the DVS and IP Camera devices within the same LAN. Additionally, users could modify the IP address for the devices listed in the searching result.

Search Device

1. In the GSurf_Prov2 toolbar, click  button.

2. In the Search tool, click Search button. A list of surveillance devices will display in the list.

Figure 9: GSurf_Prov2 Search Tool – Search Devices

Configure Time Schedule

The GSurf_Prov2 time schedule is used to configure automatic recording. Up to 10 schedules can be configured.

1. In the top Menu bar, click System Config(C)->Time Schedule(T).

2. The Time Schedule window will pop up.

3. Select a schedule on the left panel to be configured.

4. Select the time frame for each day. The scheduled interval will be marked in blue (See Figure 10: Gsurf_Prov2 Time Schedule).

5. Click Save button.

Figure 10: Gsurf_Prov2 Time Schedule

6. To assign this schedule to a device, open System Config->Device Config.

7. Select the device from which you would like to record the videos.

8. In Auto Record option, select schedule from the drop down list.

9. Click Save button.

This channel will then start automatically recording as specified in the designated time schedule.

Additionally, users could select Batch Configuration to assign the same time schedule to multiple devices.

Figure 11: GSurf_Prov2 Auto Record Time Schedule

Configure Alarm Triggers and Rules

Grandstream’s network cameras and digital video servers support motion detection and alarm events. They can report motion detection or alarm events to GSurf_Prov2. On the GSurf_Prov2 side, it can be configured to take actions, i.e., to notify such events to users. Up to 10 rules can be set up with different alarm actions. The instructions below will assist you with this setup.

1. In the top Menu bar, click System Config->Alarm Config.

2. In the Alarm action rule window, select the Alarm index and configure the action.

3. Click Save button to save the settings.

Figure 12: GSurf_Prov2 Alarm Action Rule

4. To assign this alarm action rule to a device, open System Config->Device Config.

5. In the Device Configuration window, select the device.

6. Select an Alarm action rule for Motion Detection to monitor motion detection events. Or to Other Alarm for other types of conditions such as abnormal reboot.

7. Click Save button to save the settings.

Figure 13: Assign Alarm Action Rule To Device

Additionally, users could select Batch Configuration to assign the same alarm action to multiple devices.

Local Configuration

Click on System Config->Local Config to configure software and local recording features for GSurf_Prov2.

Software Configuration

Configure log reserved days, video window layout and startup options.

Record Config

Figure 14: GSurf_Prov2 Local Configure – Record Configure

Device Configuration

Click System Config->Device Config, the device configuration window will prompt for users to add, delete and edit devices. Once a device is selected, users could configure the device properties, alarm action rule and record option.

Language Display

In the GSurf_Prov2 interface, users could switch language at any time. Go to System Config->Language and select the language to be displayed.

Figure 15: Language Display

Record Configuration

Manual Record

In the video display window, click on the Record button  to start recording.

Figure 16: Manual Record

Automatic Record

The automatic record will be running in the background. The recording time is specified in Auto Record option after selecting device under System Config->Device Config.

Figure 17: Automatic Record

Note

It is recommended to use continuous recording only and not combine it with recording by motion detection.

Replay

Both the GSurf_Prov2 Replay v2 (GXV36xx Models) and Replay v3 (For GSC36xx Models) tools provide the ability to replay recorded videos. These tools also provide a search function which allows you to perform a search based on start time, end time, IP address, channel and etc. To replay the recorded video, in the top Menu bar, go to Manage Tool->Replay Tool to open the Replayer. Select time, device, channel, file type and disk to search the video. Then click on the video file to play.

Figure 18: Replayer v3

In the Replayer, users could also open up the Time selection tab to specify the recorded files by filtering the start time. All the configured start time will be marked in green in the time chart.

Electronic Map

E-map is an important feature in video surveillance system to provide users a visual overview of the cameras in your installation. A map is an image file on which you place cameras and views. GSurf_Prov2 supports an electronic map for users to identify the locations of your cameras and the status of their alarms.

To configure E-map on GSurf_Prov2, open the map browser by clicking  in the toolbar.

Add Map

1. In the Electronic map browser, right click and Add map option will show up.

2. Choose a map image from your local PC to upload. Then it will be displayed in the electronic map field.

Figure 19: Add Map

Note

The supported image files are bmp, jpg or gif. GSurf_Prov2 will display the electronic map in full resolution. And the users can use the scroll bars to view the whole image.

Add Device to Map

1. Open your map in the main window.

2. In the left side panel, click on Device browser so your devices will show in the list.

3. Click on the device/channel, drag and drop it to the preferred destination on the map.

4. An icon with the device name and the channel number will now be shown on the map. Right click on the icon to change the icon settings.

Figure 20: Add Map Alarm

Set Alarm on Map

1. After adding the device to the map, go to System Config->Alarm Config to configure alarm action rule. Make sure the option Warning on the E-map is checked.

2. Go to System Config->Device Config. Select your device and configure the alarm action rule set up in step 1.

3. When GSurf_Prov2 receives an alarm report, the corresponding icon on the map will flash in red .

Lock/Unlock Map

To avoid changing the positions of cameras on the map accidently, the users can lock the map after adding all devices.

Right click on the map, lock/unlock option will be available in the pop-up menu, When the map is unlocked, users could drag devices to the map. When the map is locked, double-clicking on the camera will open up a new window for real time video from this camera.

Remove Device from Map

On the map, right click on the icon and click Delete Icon to remove the device from the map.

Remote Configuration

The IP Camera devices can be remotely accessed via web browser. Select a device on the left side panel and click on Remote config tab to access the camera’s web GUI.

Figure 21: Remote Configuration

PTZ Control

In the toolbar, click  to open PTZ control panel. If the connected devices are PTZ cameras or have a PTZ device connected, users can use the console to adjust the focus, brightness, contrast, rotating speed, IRIS, and also pan/tilt the devices.

Note

Before using PTZ control, PTZ device needs to be set up in RS-485 port and properly configured.

Video Monitor

Individual View

Drag the device from the device browser to video display window to watch the video immediately.

Group View/Patrol Mode

1. In the tool bar, click on  to open the Group view panel.

2. Drag the device in Device browser panel to the group in Group view panel.

Figure 22: Add Device To Group

3. Right click on the group to configure the group attributes. Check the Allow Patrol option and configure Pause time which is the patrol interval for the group.

Figure 23: Configure Group Attributes For Patrol Mode

4. Click Ok to save the settings.

5. In the top Menu bar, click on Play Mode->Patrolling View to start playing videos from different groups in a loop.

Synchronize Device Time

In the top Menu bar, click on Manage tool->Synchronize device time. Then users could sync up the device time with local PC time.

Figure 24: Device Time Configuration

Convert Video Format

The recorded video is saved in H264 format, which might not be supported by certain video players. An AVI converter tool is provided in GSurf_Prov2. Click on Manage tool->AVI Conversion Tool to open the converter. Add video to be converted and the output file will be saved in the configured directory in AVI format.

Figure 25: Media Convert Tool

User Management

The GSurf_Prov2 administrator can add, modify and delete users as well as issue users different privilege levels.

1. Click on Manage tool->User Manage.

2. In the User Manage window, users could add, edit and delete users. A list of configuration authorities is provided so each user could be assigned with different privileges.

Figure 26: User Management

Import/Export Configuration

The GSurf_Prov2 configuration can be imported or exported for backup and restore purpose. Click on System Config->Export/Import Config to open the import/export window. Users could also select the configurations for the backup file.

Figure 27: Configuration Import and Export

GSURF_PROV2 TRANSFER SERVER

The GSurf_Prov2 embedded transfer server can cooperate with client side to effectively reduce the workload on the front-end cameras. The surveillance system utilizes the transfer server as the medium to monitor the devices in a distributed manner.

Server Side

1. Open the Transfer server from Manage Tool->Tran Server. A login window will pop up.

Figure 30: Transfer Server Login

2. After login, click on Config->System Config to open the following server configuration window. The listening IP address is the PC’s IP address. For the port number, it is recommended to use default value or big value.

Figure 28: Transfer Server Configuration

3. Click on  to open the search tool.

4. In the search tool, press Search button to get a list of devices in the same LAN.

5. Select the devices in the result list and click Add.

Figure 29: Add Devices to Transfer List

6. Those devices will then be displayed in the transfer list.

The main display window will show the traffic status when the traffic starts.

Client Side

The client side is the GSurf_Prov2 RTSP server.

1. In the Device browser, right click on RTSP server.

2. Click Server Config to add devices to the local list.

Figure 30: RTSP Server

GSURF_PROV2 FILE SERVER

Server Side

The file server can provide the record files in local disk to other hosts within the network for search, download and replay. To configure the GSurf_Prov2 as the file server, go to Manage Tool->File Server. Click on the Configuration button to set up listening IP and port. Then start the server.

Figure 31: GSurf_Prov2 File Server

Client Side

The client side is the replay tool in the GSurf_Prov2. Go to Manage Tool->Replay Tool to open the Replayer. Once searching is done, the record files can be downloaded and played locally.

Figure 32: Replayer Remote Search

HTTP SERVER

GSUpgrade Tool

This HTTP server allows user to configure a local HTTP server on the same machine running GSurf Pro which can be used to execute firmware update from this tool on IP Cameras either one by one or via batch upgrade by selecting them all. Go to Manage Tool->HttpServer. Click on the Configuration button to set up listening IP and port. Then start the server.

Figure 33: GSurf_Prov2 HTTP Server

FREQUENTLY ASKED QUESTIONS

Q: How many cameras does GSurf_Prov2 support?

A: The GSurf_Prov2 can support up to 10 groups or 72 channels cameras at the same time. However, when using HD camera (720P and up), the maximum number might be limited by the PC processor. When displaying multiple videos, the GSurf_Prov2 will adjust the display to secondary stream to increase system resource efficiency. If users click on one of the video, the display will be automatically converted to primary stream for better quality.

Q: Does GSurf_Prov2 have any requirement on the PC where it’s installed?

A: Yes. Please refer to section [Minimum Computer System Requirement] for details. Before installing GSurf_Prov2, it is recommended to evaluate the system requirement (network traffic, disk space, file directory and etc.).

Q: Is there any requirement on the transfer server?

A: In most of the cases, the transfer server will have large amount of network flow going through. Therefore, it is recommended to use the machine with Gigabyte network interface card.

Q: What are the factors that might affect the disk space?

A: The disk space is mainly affected by the primary stream bit rate. Normally HD video will take more space than standard definition video.

Q: I have configured the alarm action on GSurf_Prov2 already but I still didn’t get alarm. Why?

A: Besides configuring alarm action on GSurf_Prov2 side, the alarm has to be activated on the camera side and configured to report to the alarm center. Users could configure this by directly accessing camera’s web GUI or via GSurf_Prov2’s remote configure interface.

EXPERIENCING THE GRANDSTREAM GSURF_PRO

Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products.

We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support.

Our technical support staff is trained and ready to answer all of your questions. Contact a technical support member or submit a trouble ticket online to receive in-depth support.

Thank you again for using Grandstream GSurf_Prov2 Network Video Surveillance System.

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Titanium CMS NVMS 2 User Guide, NVMS Lite is a newly integrated security management platform released by TVT, featuring seamless access to all TVT’s products and encoding devices of the famous manufacturers in the industry (like Hikvison, Dahua, etc.). With the powerful capability of video surveillance management, real-time preview, record storage, record playback, record download, alarm linkage, decoding on TV Wall and keyboard control are supported.

Additionally, due to its small, exquisite, flexible and diverse deployment, NVMS Lite can meet various demands of small-sized projects and can be widely used in the video surveillance of industrial park, education, banking, chain stores, buildings and transportation.

If you see the CPU and Memory red and maxed out while trying to see live view, follow the steps below. 

Log into NVMS.

Click on Edit Common Function. (If you have this function already, skip to the next step)

Titanium CMS NVMS 2 User Guide

Read More : NVMS 2 Installation Guide

Select Local Configuration and click OK. 

Click on Local Setting.

Under Decoding Mode, select Soft Decoding and click Apply. 

At the top, select Overload Setting.

Select max CPU and Memory.

Close NVMS and don’t save live view settings.

Restart NVMS. The changes made will help lower overloading. If it’s still maxing out and struggling to stream live view, consider changing the stream to sub stream, lowering the resolution on the cameras and not using any other applications in the background. 

Link to video:
https://app.screencast.com/AjNAFgyJz4jQN

Plate Capture Export on NVMS / Monitor Client

NVMS1000 Notice

The NVMS1000 program is EOL. 

3.4.5 is the final version for the software with 3.0 recorders. No future updates.

Recorders on the Titanium Interface will require the use of NVMS 2.0 Lite(256 Ch free) or Standard (32 Ch free)

Windows:
https://drive.google.com/drive/u/0/folders/1nOxFnJBzBmqln2mUiD0Uo7GRInsj1shl ​​​​​​

Mac (NVMS Lite ONLY): 
https://drive.google.com/drive/u/0/folders/1noAUhQbofFP8natvOt4WsVNJigxRQvOs

Installing NVMS 2.0 Lite (2.1.1)

Default username: admin

Default password: 123456

Download and run the NVMS Lite exe.

https://drive.google.com/drive/u/0/folders/1tarCVJie8corwQIx46_OGde6k3Nc6SOR

Click “More Info” when the splash screen displays.

Click “Run Anyway”

Select your desired language and click “OK”

Read the software license agreement and select the “I accept” option and click “Next” to continue.

Click next on the next screen. (Note: You may change the install directory by clicking “browse”)

Click “Finish” to complete the install.

You may use the drop down menus under “Question:” to select security questions. Otherwise, hit “Skip”.

Once the software launches, you will need to select a record partition.

Live View NVMS 2.0 (2.1.1)

Select “Live View”

You may use the “area” (house icon) to call the cameras within the area. Alternatively, you may call the cameras individually.

To call a channel you can either drag and drop OR select a channel within the layout then double click the channel.

You can modify the channel layouts by selecting them at the bottom of the screen. The arrow will provide additional options.

The full screen button will expand your active channels to full screen. Press Escape on your keyboard to exit the mode.

Select OSD to toggle the On Screen Display Overlay. This setting is off by default. Enabling will make the NVMS 2.0 create an overlay with the Device and channel name.

The audio enable button will start audio on the selected channel. The camera must be audio capable for this function to work.

The Intelligent function sense button will toggle the intelligent function overlays. (e.g. line crossing, intrusion, etc)

The close stream button will close all active streams.

The “Save View” button will allow you to name the active channel layout and save it.

To call the saved view, click the “View” button on the sidebar. This section will contain any saved views.

Playback on NVMS 2.0 (2.1.1)

Click on “Storage Playback”

Select the device & channel you want to perform playback on.
Use the calendar icon to select the date, then press search.

When you highlight a channel, the device will report whether footage is present or not by shading the day.

If you wish to synchronize the display please click the “Sync/Async” button to toggle the option.

You can change the Storage Playback layout by selecting the desired channel configuration.

To call the footage you can drag and drop the channel or area into a blank space.

Use the “Full Screen” Button to turn on full screen mode. Press escape to exit.

Select OSD to toggle the On Screen Display Overlay. This setting is off by default. Enabling will make the NVMS 2.0 create an overlay with the Device and channel name.

The close stream button will close all active streams.

You can slow down the speed of the footage by clicking the “Slow” button. Note: You can slowdown the speed multiple times. Allow for a few seconds to switch mode.
You can terminate the playback stream and close the channel by clicking the “Stop” button.
You can fast forward the footage by clicking the “Fast” button. Note: You can speed up the playback multiple times. Allow for a few seconds to switch mode.

Use the “Pause” button to pause playback.
The << 30S button will rewind 30 seconds.
The 30S >> button will jump forward 30 seconds.

The “Back up start time” button will mark the start of the footage back up. (Scissor icon pointing left)
The “Back up end time” button will mark the end of the footage back up. (Scissor icon pointing to the right)
The “Download” button will redirect you to Record Management and Download the clip.

NVMS 2.0 Channel Group Control (2.1.1)

Click “Channel Group Setting” under “Resource Management”

Click add

Enter a “Channel Group Name” 

Select the desired cameras for the group

Click the right arrow to add the checked cameras into the group

Click OK

Repeat the process for additional camera groups

Be mindful of the “Parent Channel Group” – leave blank to keep at the same level

Open a Live View Tab

Drag and drop the Channel Group to begin streaming

Export/Import NVMS-1000 Configurations- Windows

Please make sure you are logged into NVMS-1000 prior to continuing with the following steps :

Step 1- Please select the Control Panel option located above

Step 2- Under Basic please select- Backup System Config

Step 3- Select Browse – Create file name and select the location you wish to back up the Backup File(Dat) 

Step 4- Select Save once Step 3 is completed

Please note: Once you confirmed the files have been exported successfully.  Please proceed with Importing NVMS-1000 configuration.

NVMS Importing:

Step 1- Please select the Control Panel option located above

Step 2- Under Basic please select- Restore System Config

Step 3- Select browse and Open the Exported file you created

Once the file is selected please select Ok 

Please note: NVMS-1000 Application will close out but will open automatically reflecting the correct configuration exported. 

Adding P2P Device to NVMS 2.0 (2.1.1)

Click “Resource Management”

Click “Add”

Click “Manually Add”

Click in the blank section next to “IP Address”

Select “Serial No.”

Enter the QR Code / P2P Code / Serial No. of the device to add. Enter your desired username and password. You may click “Test” to confirm that the device is reachable.

It is recommended to select “Automatically Link Area”. This will create an area based on your device’s name.

The “Online Status” section will say “Online” upon successful connection. 

NVMS 2.0 Mac firewall configuration

There is an option to automatically allow signed software to receive incoming connections. This means the NVMS2.0 apps and services signed by a valid certificate authority will automatically added to this list. Any app that is created by Apple, for example, that needs to receive incoming connections will be automatically added to the list. If NVMS2.0 can not connect to devices successfully, the firewall may be blocking the network access of NVMS 2.0.

Blocking all incoming connections will “prevent incoming incoming connections to nonessential services and apps.” This means that the firewall allows your Mac to find authorized services provided by other computers on your network, but prevents connections to all other sharing services.

Adding NVMS 2.0 services to the OS Firewall whitelist

Click on the Apple icon and select “System Preferences”

Click “Security & Privacy”

Select “Firewall”

Select “Firewall Options”

You may need to click the lock icon to make changes to the setting. You will be prompted to enter your Mac OS credentials.

Select “Firewall options”

You will need to allow connections on the services listed in the snapshot below. Press “OK” to confirm.

Installing NVMS 2.0 Lite (2.1.1) MAC

Default username: admin

Default password: 123456

Download and run the NVMS 2.0 pkg.

https://drive.google.com/drive/u/0/folders/1g2TmrNn7ecJy0LLQPX5tILYZ0S6xWJYk

You might receive a notification that the OS put a hold on the installation.

Click the Apple icon, then “System Preferences”

Click on “Security & Privacy”

Select “General”

Click the lock icon if “Open Anyway” is not selectable.

Click “Open”

Click “Continue”

If you wish to change the install location, you may do so here. Otherwise, click “Install”

Login using your computer’s credentials to continue the Installation.

You will receive a prompt that the install was successful.

You may “Keep” or discard the installation file using “Move to Trash”

To open the NVMS 2.0, open the “Monitor Client.app” in Finder->Applications. 

When you open the program you will be prompted for the username and password. The defaults are admin/123456. Click Login.

You will be prompted to create security questions. This is optional. You may hit “Skip”

Back up footage through NVMS 2.0 (2.1.1)

Playing back using the clip option

To Back up footage using the clipping function, open “Storage Playback” and playback the desired footage.

Once you have found the desired footage:
Click the “Back up start time” button will mark the start of the footage back up. (Scissor icon pointing left)
Click the “Back up end time” button will mark the end of the footage back up. (Scissor icon pointing to the right)
Click the “Download” button will redirect you to Record Management and Download the clip.

When the back up starts you will be able to see the progress and have the ability to cancel the back up using “Stop” or “Pause” to pause the download.

You can use the “Open File Position” to open the folder containing back up footage.
You will also have a progress bar. When the progress bar reaches 100%, the footage download is complete.

Back up using Record Management

Select “Back up” under “Storage Playback”

Expand the area and select your desired channels and date.

Click the “Search” button to populate the Backup timeline.

Click and drag your mouse cursor to mark the desired Playback footage. 
The “Backup” button will begin the download.
You can use the “Zoom In”, “Zoom out”, and “24hr” button to manipulate the timeline.

When the back up starts you will be able to see the progress and have the ability to cancel the back up using “Stop” or “Pause” to pause the download.

When the footage completes, you will be able to click “Open File Position” to locate the back up folder.

Changing the Back up path

Click the “Backup” option from the main menu.

Select “Backup Path”

To change the backup location, select “Browse” next to the “Save Backup Files to” option.
You may also change the “Backup File Format” 
AVI will allow for playback in common video players when the codec is present. The DAT option will use the proprietary file format.
Click Apply to save settings. Note: You will need to close any active Record Management tabs to reflect the updated Backup location.

Disable Password Authentication when Closing NVMS-1000 – Windows

Please make sure you are logged into NVMS-1000 Prior to continuing:

Step 1- Please select “Basic“

Step 2- Under System and Maintenance please select- “Function Customization”

Step 3- Unselect “Check Password When Exit” and Select “OK”

Step 4- You can now close the application without being asked to confirm your Password. Select “OK” to close the application 

LPR Initial Configuration for NVMS 2.1.3

LPR Initial Configuration for NVMS 2.1.3

Preface – This is for the first time configuration of an LPR to NVMS. This will allow the export of plate captures.

Requirements

NVMS V2.1.3

LPR connected to an NVR

NVR connection through AutoNAT

1. Go to Group Management (1) > People & Vehicle Management (1) > Vehicle Registration interface (2) > Click [Add] to add the vehicle information to Allow List or Block List (3).

2. Add a single license plate using 00000 and save.

3. Click the “Task” tab to setting license plate recognition task (1). Select the license plate recognition camera(2) and then click applicable scenario(3). Select “Vehicle deployment control” (4) and click “OK” (5).

4. The LPR Capture and Comparison is now added to NVMS and this will allow exporting of plate captures.

Change NVMS 2.0 language from Chinese to English

By default, the username is admin, and the password is 123456

This port we select skip. 

Click the button that the arrow pointed 

put the check mark on it 

select this one

First, go to the second tab 

and then the arrow point to left is for language select

remember to Apply

Question: 

Change Language / Resolution will reboot the software, do you want to continue?

It’s NO on the left and YES on the right.  

Question: 

It will reboot the software, do you want to save the Live View?

If we select YES, NVMS will save a live view in Chinese title, so we select NO. 

NVMS will get the selected language after restarting. 

Cheat Sheet

Titanium-General-Cheat-Sheet

Answer

.

Before starting Flir cloud client software downloading, let know about this awesome tool. Flir Cloud Client Software for PC is a free utility powered by Lorextechnology and by using this tool you are able to monitor your DVR/NVR or IP camera at your personal computer.

Read Next : 

1. CCTV Super Password
2. AVTECH CMS LITE Installation Guide
3. ACTi CMS 2.0 Installation Guide

FLIR Cloud Client Software: Adding your DVR / NVR using Device ID

Your DVR / NVR can be manually added to the FLIR Cloud Client software by entering the device ID. FLIR Cloud Client software is available for download on PC / Mac. Click here for more information on locating software downloads.

Prerequisite:

• The following instructions require you to access your system using the FLIR Cloud Client software and a PC / Mac. The instructions below are shown using a Windows 10 operating system.

To manually add the DVR / NVR using a device ID:

1. Launch FLIR Cloud Client software on your computer.
2. Enter your login information. Refer to your user manual for your default Username and Password if needed.
3. Click Login to open the Home window.
4. Click the Devices icon () to open the Devices tab.
5. Click Manual Add on the bottom-left corner to open the Manual Add window.
6. In the Manual Add window, enter the following:
   • Device Name: Enter the Device Name of your choice to identify the DVR / NVR.
   • Device ID: Enter the device ID or scan the QR code located on the top of the DVR / NVR.
   • Client Port: Enter the Client Port value (default: 35000).
   • User Name: Enter the DVR / NVR User Name. Refer to your user manual for your default Username if needed.
   • Password: Enter the DVR / NVR Password. Refer to your user manual for your default Password if needed.
7. Click Add to connect your DVR / NVR. The connection may take a few minutes.
8. Click Home, and then double-click Default Group to load your connected cameras.

If you are not able to connect to your DVR / NVR using the device ID on the same network, you may be experiencing a NAT Loopback issue. Routers recognize and connect to DVR / NVR via IP address. To connect your system from the same network, use the IP address of the DVR / NVR. Click here for details on using the IP address to manually connect your DVR / NVR.

FLIR Cloud Client Software: Adding your DVR / NVR using IP address

Your LHV / LNR Series DVR / NVR system can be manually added to the FLIR Cloud Client software by entering the system IP address.

Prerequisites:

• Download and install the FLIR Cloud Client software
• Ensure you have the IP address of your LHV / LNR Series DVR / NVR system.
• The following instructions require you to access your system using the FLIR Cloud Client software and a PC / Mac. The instructions below are shown using a Windows 10 operating system.

To manually add the LHV / LNR Series DVR / NVR using an IP address:

1. Launch FLIR Cloud Client software on your computer to open the Login window.
2. Enter your login information. Refer to your user manual for your default Username and Password.
3. Click Login to open the Home window.
4. Click the Devices icon () to open the Devices tab.
5. Click Manual Add on the bottom-left corner to open the Manual Add window.
6. In the Manual Add window, enter the following information:
   • Device Name: Enter the Device Name of your choice to identify the DVR / NVR.
   • IP/Domain Name: Ensure the IP/Domain checkbox is checked to enable connection using the IP address. Enter the IP address of the DVR / NVR.
   • Client Port: Enter the Client Port value (default: 35000).
   • User Name: Enter the DVR / NVR User Name.
   • Password: Enter the DVR / NVR Password.
7. Click Add to connect the DVR / NVR. The connection may take a few minutes.

FLIR Cloud Client Software: Backing up recorded video to a USB flash drive

You can back up selected recorded video files for storage on a USB flash drive (not included) during playback, or by searching for recorded video files. Ensure you have enough space on your USB flash drive to save the file.

The following instructions require you to access your system using the FLIR Cloud Client software and a PC / Mac.

To search for and back up recorded video using FLIR Cloud Client software:

1. Insert USB flash drive into the DVR / NVR.
2. Right-click on the Live View to access the Quick Menu and select Main Menu.
3. Log in with your login information. Refer to your user manual for your default Username and Password.
4. Click the Backup icon ().
5. Configure search options using the parameters below to locate the files being stored on the USB drive.
   • Device Name: Select the USB flash drive you inserted.
   • Type: Select the recording type you are searching for (All, Normal, Motion, Alarm, or Alarm and Motion / A+M).
   • Start Time / End Time: Set the start and end times for the search.
   • Record CH: Select the channel the recording was made on or select All to include all channels in the search.
   • File Format: Select the file format you want to save the recording as, .dav for compatibility with Lorex by FLIR video player software, .asf for compatibility with VLC Media Player.

REMINDER: Lorex by FLIR video player software is available for download online. Click here for more information on locating software downloads.

1. Click Add. A list of files that match your search criteria will populate.
2. If the files you would like to backup are present, select the files and click Backup.
3. If the files you would like to backup are not included in the search results, reconfigure your search parameters and search again.

Wait for the backup to complete before removing the USB flash drive.

Video clip backup allows you to select a duration of video during Playback mode and save it to a USB device (not included).

To save a file using video clip backup:

1. Insert USB flash drive into the DVR / NVR and begin playing back video.
2. Click the Video clip icon () to mark the beginning of the video clip. Click the Video clip icon () again to mark the end.
3. Click Save () to open the Backup Menu.
4. Configure the following:
   1. Select the USB device you want to save to.
   2. Select the files you would like to backup.
   3. Click Backup > Start.

Wait for backup to complete before removing the USB flash drive.

FLIR Cloud Client Software: Creating a new user

FLIR Cloud Client software creates a default administrator account when the software is initially installed. To ensure your administrative access remains protected, it is recommended to create a new user account should another person require access to the system.

IMPORTANT: We recommend that you test the user accounts that you create by logging into them and testing their permissions. This allows you to check that the account is set up with the correct permissions. It is not recommended to share your administrator credentials with another person.

Prerequisite:

• Download and install the FLIR Cloud Client software on your PC / Mac. Click here for more information on locating software downloads.

The following instructions require you to access your system using the FLIR Cloud Client software and a PC / Mac.

To create a new user account:

1. Launch the FLIR Cloud Client software on your computer.
2. Click the Account tab () on the home page.
3. Click Add to open the Add User window.
4. Enter the new User Name and Password.
5. Select the Role for the user account.
6. Select the User Rights permissions for the user account.
7. Click Save to save your settings.

FLIR Cloud Client Software: Downloading recorded video on PC / Mac

FLIR Cloud Client software allows you to download recorded video onto your PC / Mac.

Prerequisite:

• Download and install FLIR Cloud Client software on your PC / Mac. Click here for more information on locating software downloads.
• The following instructions require you to access your system using the FLIR Cloud Client software and a PC / Mac.

To download recorded video:

1. Launch the FLIR Cloud Client software on your computer.
2. On the Home window, click the PLAYBACK icon. () to open the PLAYBACK tab.
3. On the right-side under the Device tab, select the Device Name and cameras that you would like to play back from.
4. On the bottom-right under View, in the From drop-down and To drop-down, select a date range.
5. Click Search to view recorded video for the selected date range.
6. Click the Play icon () to start viewing your recorded video.
7. Click a specific time on your timeline to select a starting time, then click the Time Clip icon (). A timeline market indicates a start time for your playback download.
8. Click a specific time on your timeline to select an end time and click the Time Clip icon () to open the Export Setup window.
9. Click Browse to select the where you want to save your recorded video.
10. Select the Export Format for your recorded video. The available options for exporting video are:
    • .asf
    • .avi
    • .mp4
    • .dav

LIMITATION: Mac operating systems only support downloading recorded videos to .dav format.

1. Click OK to open an Information window, then click OK again.
2. Click the Export icon () on the bottom-right to open the Export window and view your status. Once the video is completed, you can find the video file in your selected folder.

FLIR Cloud Client Software: FLIR PC-NVR installation and setup

FLIR PC-NVR is software bundled with the FLIR Cloud Client software download. It is a completely separate software, and one does not require the other to function.

FLIR PC-NVR turns the computer into an NVR and will use your hard disk drive (HDD) on your PC to store recorded video.

IMPORTANT: If you install PC-NVR and want to remove it afterwards, you must uninstall FLIR Cloud Client software entirely and re-install it with the PC-NVR option not selected. Uninstalling FLIR Cloud Client will require the administrator password. If you do not have this password, you must contact technical support for assistance in recovering your password.

The following instructions require you to access your system using the FLIR Cloud Client software and a PC.

REMINDER: FLIR PC-NVR can be installed while installing FLIR Cloud Client. However, if it is not initially installed, FLIR Cloud will need to be uninstalled and re-installed to install FLIR PC-NVR at a later date.

Prerequisites:

• Ensure FLIR Cloud Client software and FLIR PC-NVR are downloaded on your PC.
• Record the device ID and IP address of the camera or DVR / NVR system you want to add to PC-NVR.
  • Accessing system information on your ECO Series DVR
  • Accessing system information on your LHV / LNR Series DVR / NVR
• Ensure your PC is connected to the same network as your DVR / NVR system.
• Manually add your camera or DVR / NVR system to FLIR Cloud Client software

To add a channel from the DVR / NVR in FLIR PC-NVR:

1. Launch FLIR Cloud Client software on your computer, then click PC-NVR.
2. Click the Plus icon () to open the Add Channel window.
3. Enter the device ID or IP address of the system you want to add.
4. Select the channel you want to add using the checkbox, then click Import.

Once you have added the channel, you can configure your hard disk drive (HDD) settings for your PC.

To configure your HDD settings:

• Click PC-NVR > Disk Management, then configure the following:
  • When disk is full: Select Stop Recording or Overwrite.

CAUTION: Overwrite will save recorded video over the oldest saved files when your hard drive is full.

• • Allocate: Enter hard drive space you would like FLIR PC-NVR to use.

TIP: FLIR PC-NVR is compatible with an external USB HDD.

You can set a recording schedule for each connected camera in FLIR PC-NVR.

To set a recording schedule for a camera:

1. Click Record Plan.
2. Select the channel you want to set a recording schedule for.
3. Select Continuous, Motion, or Alarm, then click and drag in the timeline of each day to customize the recording schedule.
   • Continuous: Your camera will record continuously.
   • Motion: Your camera will record when it detects motion.
   • Alarm: Your camera will alert you when it detects motion.

TIP: Setting a recording schedule in FLIR PC-NVR does not affect the recording schedule set on your DVR / NVR system.

Your PC-NVR will behave as a virtual NVR system and save your recorded video to your PC. FLIR PC-NVR shows in the Device list and behaves like any other DVR / NVR system in the FLIR Cloud Client software.

FLIR Cloud Client Software: Forgotten password

If you are unable to log in to your FLIR Cloud Client software due to a forgotten password, contact Technical Support for a password reset. For security, passwords cannot be reset using the online support system.

FLIR Cloud Client Software: Missing Next / Cancel buttons during installation

If you are installing FLIR Cloud Client software and you cannot locate and click Next / Cancel to complete / cancel the installation, the DPI resolution on your monitor may not be optimized for the software. This can be corrected by changing your screen resolution.

Prerequisite:

• The following instructions require you to access your system using the FLIR Cloud Client software and a PC / Mac. Instructions below are based on a Windows 7 operating system.

To change your screen resolution:

1. Right-click on your desktop.
2. Click Personalize.
3. On the bottom-left of the Personalize window, click Display.
4. To change the size of text and windows on your screen, select the Smaller – 100% (default) option.
5. Click Apply.

Once you have completed these steps, you can restart your computer, or log off and then log on again. Launch the FLIR Cloud Client software installation wizard. After installation, you can change the monitor resolution again to your preferences in the Display window.

FLIR Cloud Client Software: Modifying administrator username and password

When you first install your FLIR Cloud Client software, the username and password are set to defaults. Refer to your user manual for the default user name and password for your system. Click here for downloads and documentation for your product. Upon setup using the default user name and password, you will have full access to all of the features of FLIR Cloud Client and your connected DVR / NVR systems as the Administrator. It is recommended that you change the administrator user name and password for security purposes.

Prerequisite:

• Download and install the FLIR Cloud Client software on your PC / Mac. Click here for more information on locating software downloads.

The following instructions require you to access your system using the FLIR Cloud Client software and a PC / Mac.

To change your administrator password:

1. Launch the FLIR Cloud Client software on your computer. If prompted, enter your user name and password.
2. Click the Account tab () on the home page.
3. Select the user from the list that you want to change, then click the Pencil icon () to open the Modify User window.
4. Enter your new password and confirm.
5. Click Save. A prompt confirms that your user information has been successfully modified.

IMPORTANT: If you are unable to log in to your FLIR Cloud Client software due to a forgotten password, contact Technical Support for a password reset. For security, passwords cannot be reset using the online support system.

FLIR Cloud Client Software: Preventing software from filling up hard disk drive on PC / Mac

PC

FLIR PC-NVR bundled software is included with FLIR Cloud Client software, and is available to be installed when you install FLIR Cloud Client software. FLIR PC-NVR software turns your PC into an NVR by storing recorded video from your cameras onto your local hard disk drive (HDD). To disable this, go into your computer Control Panel and uninstall FLIR PC-NVR software.

Mac

If you are using a Mac and an older version of FLIR Cloud Client software, it could be storing .dmg files in the root of the FLIR Cloud Client folder. To resolve this issue, uninstall the older version of FLIR Cloud Client software, then download and install the latest version of FLIR Cloud Client software. Click here for more information on locating software downloads.

FLIR Cloud Client Software: System requirements

FLIR Cloud Client software enables you to remotely connect to a Cloud compatible DVR / NVR system over the Internet. The FLIR Cloud Client software is available for download online for PC and Mac. Click here for more information on locating software downloads.

REMINDER: For setup instructions, refer to the Quick Start Guide or user manual for your system. Click here for downloads and documentation for your product.

Minimum System Requirements:

• CPU: Core 2 Duo 3.0GHz
• Operating System: Windows™ 8 / 7 / Vista Mac OSX 10.7 and above
• Memory: 2GB
• Video: 512 MB of video memory and above
• Network (LAN): 10 / 100 BaseT Network
• Network (WAN): 1 Mbps upstream
• High-speed Internet service is required to remotely connect to your system.

FLIR Cloud Client Software: Windows XP

Windows XP is not supported by FLIR Cloud Client software. FLIR Cloud Client software is compatible with Windows Vista, Windows 7, Windows 8, and Windows 10.

Before You Begin

Your Gamut device will need to be turned on and connected to your internet router. You will need to use a TV to set up the recorder for the first time, follow the quick start guide to do so. After the initial setup, a TV or monitor is not necessary when accessing the recorder via a network connection.

If you are using a recorder and cameras, make sure that the cameras are connected and working.

If you are using a Wi-Fi bridge system with your camera, make sure that the bridges are turned on, wired correctly and communicating before you begin.

Let’s Get Started

Now that you have connected your recorder/camera to your internet router and turned it on, you will be able to view it using a program called Surveillance Client.

First you will need to download some software called Device Config Tool, which will allow you to find out the IP address of the camera/recorder and edit some of the settings.

Download it from here if you are using Windows, and here if you are using a Mac.

Once the software has been downloaded and installed, you will see a window like the screenshot below. Make a note of the camera/recorders IP address.

Gamut Surveillance Client Guide

Read More :

• Bosch BVMS Lite Operation manual
• How to Set Up 2M Live
• Tiandy Easy7 Smart Client Express User Manual

1. Product Description
   1. Important Disclaimer

Thank you for using Surveillance_client series products. Please carefully read the software operation manual before operation.

As the software may be updated at any time, the contents of the operation manual are subject to change without prior notice.

Disclaimer:

The company has sought to the integrity and accuracy of the contents of the operation manual during the compilation process and will not be held liable for any errors or omissions. The company reserves the right to change the software mentioned in the operation manual at any time without prior notice. Thank you for choosing our products. Please carefully read this manual before operation. We assume no economic and legal responsibility for the losses caused by the operation not according to the stipulations.

• 1. Software Related Files

The files for software installing, running, recording and sharpshooting are in the following folders by specific paths.

• • 1. Software Installation Directory

The default software installation path: C:\Program Files\Dvrsoft\Surveillance_client. User can define the path for installation.

• 1. Application Environment

Requirements for system configuration:

Hardware

CPU: Intel Core 2 Duo 2.4GHZ or Higher

RAM: 2GB or higher

VGA: DirectX 9.0 compatible VGA card, NVIDIA GeForce 9500GT or higher, with video memory of 512MB or larger

(Make sure the graphics driver provided by the computer supplier has been installed.)

Network Card: Recommend to use gigabit NIC, (including network card, router, switch and network cables of 5e or higher specifications for RJ45 port)

Disk Space: At least 1GB space should be available except the required space for recording.

OS: Window Vista Business, Enterprise, Ultimate (32 bit or 64 bit)

Window 7 Professional, Enterprise, Ultimate (32 bit or 64 bit)

Window 8, Window 8 professional, DirectX 9.1 or higher

Mac OS: 10.6 or higher

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Surveillance-client Software Operation Manual

1. System Overview
   1. Operation Management

In consideration of the functions and features of the software, we strongly recommend that:

• All the operators should be trained so as to avoid forming the artificial weak point of protection system.
• Sound user management mechanism and level should be established and the low level user’s access should be restricted so as to avoid the possibility of the incorrect operation.

1. Software Installing and Uninstalling
   1. Software Installing

Double click the installation file “Surveillance_client_1.0.23_2013_07_30” to install the software.

1 The following window will be popped up.

Fig.3-1

1. Click Next

Fig.3-2

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Surveillance-client Software Operation Manual

1. The system default installation path: System disk:\ Program Files\Dvrsoft\Surveillance_client. To change the installation path, please click Browse to customize. (Fig. 3-2)

Confirm the installation path and then click Next.

Fig. 3-3

5. The program’s shortcut will be created in the following Start Menu folder. The default installation path
is Dvrsoft\Surveillance_client. If you want to select a different folder, please click Browse to customize.
(Fig. 3-3)

Confirm the installation path and then click Next.

Fig. 3-4

1. Select the additional tasks you would like Setup to perform while installing Surveillance_client.

Additional icons: 1. Create a desktop icon, 2. Create a Quick Launch icon. (Fig.3-4)«

1. Click Install to start installation. (Fig. 3-5)

Fig. 3-5

– 6 –

Surveillance-client Software Operation Manual

1. After software setup finished, the following window will be popped up. Click Finish to exit Setup. (Fig.

3-6)

Fig. 3-6

• 1. Software Uninstalling

User can uninstall the software in Add and Remove Programs of the Control Panel.

User can also run the Uninstall program by the following steps:

1.

Click Start button ->All programs^ Dvrsoft\Surveillance_client^ Uninstall Surveillance_client, the
following window will be popped up. Click Yes.

Fig. 3-7

System starts uninstalling the software and the process will be automatically finished.

2.

1. Description on Configuration and Operation

In this chapter, we’ll learn the specific operation of Surveillance_client.

• 1. Software Start-up
     1. Software Start-up

After installation is finished, a shortcut for Surveillance_client will be generated on the desktop. Run the program by double clicking the shortcut Surveillance_client on the desktop or click Start ->All Programs^ Dvrsoft\Surveillance_client ^ Surveillance_client.

Run the software for the first time

– 7 –

Surveillance-client Software Operation Manual

Please start the program Surveillance_client.

1. Click Login. No password by default.

Fig. 4-1

Click Login

• 1. Configuration
     1. Configuration Wizard

1. Run Surveillance_client and Add Device Wizard will be opened. Click Next.

Fig. 4-2

Note: If Add Device Wizard is not opened, please single click Help to manually open it.

1. Click Add Online Device and the client software will scan all the online network DVRs in LAN.

Display online devices

Fig. 4-3

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Surveillance-client Software Operation Manual

1. Click a DVR in the list and the added devices, IP address, port and channel number will be displayed. Click Add Selected Device to add.