Camius offers tools, IP cameras, DVRs, and NVR software compatible with PC and Mac to expand the scope of your smart security camera system

Device Config Tool

Download Camius Device Config Tool

A lightweight Camius device scanner and configuration editor, use it to:

• Find and connect your Camius devices to your PC or Mac on your local network LAN
• Change your Camius devices network settings
• Upgrade Firmware on your Camius devices

Web client tutorials:

• How to configure an IP camera using a web browser
• How to configure NVR using a web client

Camius VMS Software compatible with PC and Mac

Download VMS Software for Windows and Mac

How to add a Camius device to the VMS software?

How to playback and download recordings on the Camius VMS (IP Camera, DVR, NVR software)

If you need support with Camius VMS software, please follow the steps:

• Step 1 – Register your Camius Device here
• Step 2 – Submit your support request here

This program, designed only for Camius IP cameras, DVR, and NVR recorders, turns your PC or Mac into a surveillance station; VMS stands for Video Management System; with it, you can:

• Group all of your Camius devices and view them, even from a remote location
• Access Device Configuration and change settings
• Record locally onto a disk attached to your computer
• Playback video and audio, locally and remotely.

Camius Security Software Tools

Read Also : Vivotek Shepherd setup and user guide

Video Player Software​

• This lightweight software is used for playing video/audio files backed up from your recorder on your PC or Mac.
• The user can back up footage from the recorder in MP4 or Camius proprietary format.
• Using Video Player, the user can take clear screenshots, trim the important parts of the video file and play multiple files simultaneously.

Download Video Player

Camius Smartphone App for iPhone, iPad, Android

• To add the Camius IP camera, DVR, or NVR to the Camius View app follow this How-to Guide
• If you can not access your Camius device in the app, we have ready troubleshooting steps

Download Camius View (iOS)​

Download Camius View (Android)​

Frequently Asked Questions

At Camius, we provide excellent technical support to Camius customers through useful FAQ pages, which contain how-to guides and troubleshooting recommendations. Our support team is knowledgeable, responsive, and always available to assist customers with any questions or concerns they may have. With detailed instructions and easy-to-follow steps, Camius’ FAQ pages offer valuable information to help customers get the most out of their products. Whether you’re a new or experienced user, Camius’ technical support is there to help you navigate any issues and ensure a smooth experience.

To submit a support ticket, please contact us at this link

How to add a Camius device to the VMS software?

After installing the VMS software, please click on the Home tab on the left and then on Home >> Device Management (Picture 1)

Picture 1

Option 1: If your device is in the same LAN (Local Area Network)

Click on the Auto Search tab and search for devices if you are in the same LAN (Local Area Network), as shown in Picture 2. Select the device, click Add, and insert the device’s username and password.

Navigate to the Home tab >> Main View, and expand ‘root’ on the left sidebar.

Click and drag your device into any blank rectangle, which should display all the available channels.

Option 2: If you are accessing the device remotely

If you are accessing the VMS / VMS Pro remotely (not in the same LAN), then navigate to the Home tab >> Device Management >> All Equipment. If devices were added successfully, they would be displayed here.

To add a new device remotely, click the icon + on the right top (Picture 3), which will open the ‘Add Device‘ dialog

Picture 3

Select the ID in the Login Type tab and enter P2P ID in the ID tab and click ‘Add‘ (picture 4)

Picture 4

You will see the added devices once you open the ‘Device Management’ tab (Picture 5). The green box under the ‘Status‘ column means your device is connected properly.

Picture 5

How to control your Camius device settings remotely

Once you have added the NVR to the VMS pro software, you can access it remotely from anywhere. Just make sure to add it using the P2P ID and not the local IP address, as shown in the following screenshots. Basically, you are accessing the NVR’s remote settings from the VMS software without a browser.

Once you are in Remote Setting, you can manage the NVR and control its settings.

Click the gear icon under Operation to access Remote Setting

You can access your Camius DVR, NVR or IP camera Remote Setting directly within the VMS Software on your Windows PC or Mac

High Tech 4K DVR and NVR software compatible with PC and Mac by Camius

Looking for reliable DVR or NVR software for PC and Mac computers?  Look no further than Camius VMS software which comes with Camius IP cameras. security NVR, DVR recorders!

At Camius, we know that security is a top priority for many people, whether you’re looking to protect your home or business. That’s why we’ve developed Camius VMS software to be the perfect solution for anyone who wants to manage and monitor their Camius security cameras easily.

With Camius VMS software, you can enjoy a wide range of features that make it easy to keep an eye on your property.

Some of the critical benefits of Camius DVR, NVR software for PC and Mac include the following:

1 – Easy Setup and Configuration:

Our software is designed to be easy to set up and configure, even for people without experience with video management software. Our user-friendly interface makes it easy to customize your settings, view live footage, and review recordings.

2 – Remote Monitoring:

With Camius VMS software, you can monitor your security cameras from anywhere worldwide, as long as you have an internet connection. This is a great option for people who want to monitor their property while away from home or the office.

3 – Advanced Search Capabilities & Remote Playback:

Our software includes advanced search capabilities that make it easy to find specific footage. Whether you’re looking for a specific time, date, or event, Camius VMS software can help you find what you’re looking for quickly and easily.

4 – Flexible Recording Options:

Our software offers a range of recording options, including continuous recording, scheduled recording, and motion detection recording. This means you can customize your recording settings to suit your needs and maximize your storage space.

5 – Multi-Device Support:

Camius VMS software is designed to work seamlessly with various Camius security NVR, DVR recorders, and IP cameras so you can easily integrate your existing devices into our system. The software is designed to work with a Windows PC and Apple Mac computers.

5 – Multi-Device Support:

Camius VMS software is designed to work seamlessly with various Camius security NVR, DVR recorders, and IP cameras so you can easily integrate your existing devices into our system. The software is designed to work with a Windows PC and Apple Mac computers.

Tailored Security Solutions

Homeowners

For homeowners, Camius offers security solutions that safeguard your family and property. Rest easy knowing you have eyes on your home at all times.

Business Owners

Businesses need robust security. Camius provides state-of-the-art solutions to protect your assets, employees, and customers.

Security Professionals

Security professionals trust Camius for its reliability and advanced features. Stay ahead of the game with cutting-edge technology and register as a Camius security systems installer

So, whether you’re looking to upgrade your existing security system or set up a new one from scratch, Camius VMS software is the perfect solution. Our software is reliable, user-friendly, and packed with features that make managing and monitoring your security cameras easy.

In addition to our software, we also offer a range of Camius security cameras and recorders designed to work seamlessly with our software. This means you can enjoy a complete security solution tailored to your needs and preferences.

At Camius, we are committed to providing our customers with the highest quality security products and services. Whether you’re a homeowner, business owner, or security professional, we have the expertise and experience to help you find the right security solution for your needs.

How to playback and download recordings on the Camius VMS (IP Camera, DVR, NVR software)

To play your DVR or NVR footage remotely on the VMS software, navigate to the Home tab >> Remote Playback (Picture 1).

Picture 1

See below the description of each function in the following picture and a table:

Then expand ‘root’ on the left sidebar (Picture 2), then click the checkboxes for cameras that captured the event (Pictures 3 and 4)

Picture 2

Picture 3

Picture 4

Next, on Calendar, you can choose which stream recording event type and click on the Calendar icon and the day of the event. Only days with recorded footage will have a red flag (Pictures 5 and 6).

Picture 5

Picture 6

Cameras will playback individually once you click the Play button and click on each camera’s timeline on the desired hour (Picture 7).

Picture 7

To download recordings follow the below steps:

Step 1: Select a video window that has enabled recording, and click  the download button in the playback control area. A dialog box is displayed, as shown in the following picture:

Step 2: Select the recording you want to download and specify the storage path.

Step 3: Click download.

How to configure Camius NVR using a web browser?

To quickly find the Camius DVR (digital video recorder) or NVR (network video recorder) IP address, visit camius.com/support to download and install the Camius Device Config Tool.

Web browser access

Click on the Camius NVR or DVR’s local IP or type it into your browser’s address bar. The latest Camius surveillance security camera recorders work with multiple web browsers, including Edge, Google Chrome, Mozilla Firefox, Edge, and Safari, and include the following models:

• TRIVAULT4K184R
• TRIVAULT4K184R2
• TRIVAULT4K2168R
• IPVAULT1128PR
• IPVAULT2256PR
• IPVAULT8256R

Use your admin username and DVR or NVR password to log in. Your recorder’s Configuration is under Remote Settings.

You can check the ‘Web Compatibility Mode‘ in the Camius NVR/DVR and even IP camera settings (this can be done from the Camius recorder’s local user interface (Via HDMI/VGA) and in the web browser viewer.

The below picture is based on the IPVAULT1128PR’s web browser view

Accessing web client through VMS software

For certain Camius DVRs, NVRs, and IP camera models, we recommend installing the VMS Software on your Windows or Mac computer to access the device’s remote settings since the VMS software has a built-in web client using the P2P ID. Here is the link to the guide on how to add the device to the VMS software. This applies to Camius IPVAULT2320P16N, SCOUT20PTZ, GUARDMA

Shepherd supports various powerful functions, including: IP-address assignment, remote reboot/restore, and firmware and VADP package upload. Shepherd greatly benefits system integrators and installers who often have projects that require the simultaneous set up of multiple cameras with the same settings.

Shepherd supports batch uploading of firmware and exporting device lists for VIVOTEK NVRs, updating virus signatures for cameras equipped with the Trend Micro IoT Security package, and importing / exporting Stereo Tracker, Deep Learning VCA and VCA package configurations.

How install Shepherd tool into your PC

The Shepherd is a VIVOTEK tool that allows you to find the cameras in your network, perform basic configuration, manage firmware upgrades and collect basic information (firmware version, model name, ports, etc.). To install this software in your PC please follow the next steps.

Step 1. Go to the official webpage of the Shepherd application: https://www.vivotek.com/Shepherd

Step 2. Select the “Download” tab and click on the latest version available to download the application.

Be sure to use the newer version unless you have really old cameras.

Step 3. Once the download is complete run the installer, then select a location in where you want to extract the application. For this example, we will extract the application in the “Desktop” folder.

Note: This is a portable application so it wont be directly installed in your system. 

Step 4. Go to the extracted location (in this case “Desktop”) and find a folder called “Shepherd2”. This folder will contain the files necessary to run the application.

Step 5. Run the “Shepherd.exe” file, be sure to use administrator rights to open it. o

For easier access, you can also make a shortcut by right clicking and choosing Send to > Desktop.

Step 5. Once the interface is running, you can start searching your cameras and accessing by just double-clicking them. 

Vivotek Shepherd setup and user guide

Read Also : VAST Security Station complete guide

Where can I find the software version information for the Shepherd application?

Question

Where can I find the software version information for the Shepherd application?

Answer

To find the software version information for the VIVOTEK Shepherd application, you can follow these steps:

Step 1. Open the Shepherd application on your PC.

Step 2. Once the Shepherd interface finish loading, click on the “Information” icon. 

Step 3. The “Information” window will appear, displaying the software version information, including the version number and device package version.

Can you find ONVIF cameras when using the Shepherd application?

Question

Can you find ONVIF cameras when using the Shepherd application

Answer

The VIVOTEK Shepherd application was designed to search and manage VIVOTEK devices using VIVOTEK communication protocols, unfortunately the application cannot search or configure ONVIF cameras in the network.

[Shepherd] Does the Shepherd application supports MAC OS?

Question

Does the Shepherd application supports MAC OS?

Answer

The VIVOTEK Shepherd only supports Windows 7, Windows 8, Windows 10, the recent Windows 11 and several Windows servers (2012, 2016 and 2019).

Unfortunately, it does not support MAC OS. This means that if you’re using a MAC computer, you won’t be able to run the application on your device.

[Shepherd] What ports are being mainly used by the Shepherd application for communication?

The Shepherd application mainly uses (as default) port 5678 to send UDP broadcast packets to the network in order to find VIVOTEK devices.

When the devices receive the broadcast, it will reply the application with basic information such as model name, IP, mac and ports used for communication.

Then, the Shepherd application it will use those ports configured in the device to perform configurations, data upload and firmware upgrade. 

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Why I cannot update the Trend Micro license via Shepherd ?

Question

Why I cannot update the Trend Micro license via Shepherd ?

Answer

Shepherd version 3.2.0.3 and older version do not support the Trend Micro license update. We have released a new software version 3.3 and this version supports the Trend Micro license update.

There are two different filename extension in Trend Micro license: JSON and TXT. Shepherd version 3.3 supports both these two filename extension of Trend Micro license.

Failed to create OpenGL context for format QSurfaceFormat…

DESCRIPTION

When trying to run the Shepherd 2 on a server we get this error message.
Is there a way of disabling the graphics adapter requirements of the Shepherd2 as the server seem to not have the required graphics adapter support.

ROOT CAUSE

Shepherd2 is required to use OpenGL to draw the program layout.
For most of computer with the latest graphic card driver, it could support OpenGL.
For some did not support OpenGL, customer could use Windows built-in DirectX(ANGLE library) instead.
However, using DirectX is not default behavior of Sheperd2.
Customer needs to add new environment variables QT_OPENGL=angle into system to let shepherd2 use DirectX.

SOLUTION

For Windows 10:
1. From the Desktop, right-click the very bottom left corner of the screen to get the Power User Task Menu. From the Power User Task Menu, click System.

For Windows 7:
1. Click the Start button, right-click the Computer option in the Start menu, and select Properties.

2. Click the Advanced System Settings link in the left column.
3. (Please refer following figure) In the System Properties window, click on the Advanced tab, then click the Environment Variables button near the bottom of that tab.
4. In the Environment Variables window (pictured below), create a new environment variable, click New.
5. Enter the variable name =  QT_OPENGL and variable value= angle to let shepherd2 use DirectX.

Why the application cannot be opened after Windows 10 upgrade

QUESTION

It was reported that after a Windows 10 upgrade (ver 1803), when trying to open the Shepherd application it showed the following message:

Note: The Shepherd application is an executable so cannot be reinstalled

ANSWER

The issue was caused by changes in the Windows 10 QT libraries after the 1803 upgrade. We already release a new software version (ver 2.4.0.101) that can solve the issue. Please download this version from the following link:

Shepherd 2.4.0.101: http://download.vivotek.com/downloadfile/downloads/software/shepherd.exe

How to change the Shepherd’s UI size when it is too large?

QUESTION

How to change the Shepherd’s UI size when it is too large?

ANSWER

Shepherd will change the UI size automatically when the monitor size is large(upper or equal to 3840*2000).
If you want to change the UI, you can press “F11” to adjust it.

If you open Shepherd in a system using four screens, you will see the Shepherd’s UI become large.

In order to make it become smaller, you can press “F11” to adjust the Shepherd’s UI size.


Also refer the following video: ftp://fae:fae@ftp.vivotek.com/software/TechnicalReview/2019/Shepherd%20with%204%20monitor.MOV

How to batch upload a VADP package into several cameras?

Question

How to batch upload a VADP package into several cameras?

Answer

VIVOTEK cameras have the capability of using packages that integrates specific functions (such as Smart VCA, Trend Micro, VIVOCloud, etc). If you need to upload one package into several devices please follow the next steps:

Step 1. Open the Shepherd application.

Step 2. Select the cameras that you want to upload the VADP package. For this tutorial we will use a MD9560-H. 

For easy manipulation you can us Ctrl + Right-click to select multiple cameras or Ctrl + A to select all the devices on the list.

Step 3. Select Maintenance icon , a “Authorize devices” message will popup before allowing access to the interface. Please be sure to enter the camera’s username and password.

Note: If all the cameras are using a different password you wont be able to apply a batch upgrade because the software will be using the same authorization information for each camera. 

Step 4. In the Maintenance interface, go to the “Upload package” tab. Change the “Save package to” option to “Internal storage”.

Step 5. Select the VADP package to be uploaded in the cameras:

Once you select the package the Shepherd application will automatically start uploading the package to all the cameras. Once finished you will see a “Uploaded successfully” message in the interface indicating that the package was applied successfully.

How to update the device pack of Shepherd?

Question

When users want to use Shepherd to batch set cameras, the device pack must contain the camera model, or the parameters shown on the template page may not be consistent with the camera web UI. So, how to update the device pack of Shepherd?

Answer

Please follow the steps below to update the device pack of Shepherd.

1. Extract the .vdp file from .zip file downloaded from our website: https://www.vivotek.com/device_pack#downloads, and move it to the folder Shepherd2.

2. Executing Shepherd2.exe, it will automatically import the latest .vdp file.
3. The update process is complete.

How to find your camera using the Shepherd application

Question

How to find your camera using the Shepherd application

Answer

The VIVOTEK Shepherd application is a powerful tool that allows users to manage and find their VIVOTEK IP cameras in the network. In order to find your device please follow the next steps:

Step 1. Launch the Shepherd application on your computer.

Step 2. Once the application is running, it will automatically scan for all the devices in your network automatically. 

Note: You need to be sure that the PC that is searching the cameras is connected to the same subnet otherwise your camera wont be displayed in the Shepherd interface. 

Step 3. In the search bar, type the name of the camera you are trying to find. If you have cameras with the same model and want to find one specific device, you can type the device MAC address (unique hardware address). 

Camera model search:

MAC address search:

Step 4. Double click on the camera and you will be able to access to its web interface. 

Note: If its the first time you are accessing the camera you will need to set a password. 

If you are unable to find the camera you when using the Shepherd application, here are some useful documents that provide other suggestions in case any problem arises. 

How to batch upgrade camera firmware?

The Shepherd application upgrade function can help you not only upgrade one camera but a batch of cameras. If you want to apply a new firmware to all your devices at once please follow the next steps:

Step 1. Open the Shepherd application.

Step 2. Select the cameras that you want to upgrade and be sure that all the cameras selected are the same model (every firmware is unique to each model so uploading it to a different model will not work). For this tutorial we will use a MD9560-H. 

For easy manipulation you can us Ctrl + Right-click to select multiple cameras or Ctrl + A to select all the devices on the list.

Step 3. Select Maintenance icon  and then enter the camera username and password.

Note: If all the cameras are using a different password you wont be able to apply a batch upgrade because the software will be using the same authorization information for each camera. 

Step 4. In the Maintenance interface, go to the “Upload firmware” tab and then click on the “Select firmware to upload” button to upload the camera firmware file. 

After everything is ready, click on the “Apply” button to start the upgrade process:

In case your system environment power off frequently or have a large number of cameras (complex network), we strongly suggest to batch upgrade the camera into a small group such as 5 ~ 10 cameras per group to avoid an unexpected abort upgrade process.

Step 5. Wait for the upgrade process to be finished. If you want to check the progress you can click on the   icon. 

When it shows  and the upgrading progress next tot he model name as 0% it means that the file is being uploaded to the camera. Once the progress bar gets to 50% it means that the file was successfully uploaded to the camera, and now the camera by itself will install the new firmware.

Once the camera finished the update you will see a message next to the model name showing that the camera update was successful.

IMPORTANT: Please DO NOT power off the devices during the upgrade process.

How can I import same settings to a batch of cameras?

QUESTION

How can I import same settings to a batch of cameras?

ANSWER

The Shepherd application can export the configuration of a camera and apply it to other cameras. In order to do so please follow the next steps:

Step 1. Click Shepherd.exe to run the application, once open it will automatically detect all cameras in your network.
Step 2. Select a camera to export its configuration as a *.csv file.

Step 3. Click on the “Batch camera setup” icon. 

Step 4. Select “Create a template from camera” to create a file that will contain the configurations of the camera you previously selected. 

Once the configuration has been loaded into the Shepherd interface, select the sections you would like to configure in the other cameras and click the “Export” button to create a new template.

Note: You can also modify settings if needed. 

Step 5. Go back to the “Home” interface and select the cameras which you want to apply the configuration template created in the previous step.

Step 6. Go back to the “Batch camera setup” section and select “Import a template”.

Step 7. Select the template configurations that you wish to apply to the cameras. Once selected, click on the “Apply” button to save. Note: If you want to apply all the configurations to all the devices click on the “Apply all”  button. 

Once the process is finished, access the cameras and verify that the configurations were successfully applied. 

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