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Herospeed Firmware Software Download

admin — Sun, 07 Apr 2024 09:10:49 +0000

Herospeed Firmware Software Download, Herospeed Technology is a high-tech company specialized in software development, software customization and software implementation. It owns a group of long-term professionals who are engaged in software development and software customization. With strong technical development strength, Herospeed Technology fully meets customer needs.

Herospeed Firmware Software Download

NVR

The Network Video Recoder support network video access,and it has adopted a number of advanced IT technologies,such as audio/video codec technology(h.264,h.265,h.264+,h.265+),embedded system technology,storage technology, network technology and intelligent technologies.It can work independently as NVR,or as a powerful security networking system.

Channels	Version Info	Time	Download Url
4CH	NVR_HI3798_4CH	2019-10-15 16:38:28	.
9CH	N3009_32NR_ALH1P4_V2.0.4.230818_R2	2023-09-04 10:58:41
	N3009_32NR_ALH1P0A0_V2.0.4.230818_R1	2023-09-04 10:56:26
	N3009_32NR_BVH1P0A0_V2.0.4.230803_R2	2023-08-16 16:59:54
	N3009_32NR_BVH1P4_V2.0.4.230727_R2	2023-08-16 16:57:41
	NVR_SS621Q_9CH_4POE_PNP_BD_V5_update_V22.1.26.4	2022-10-17 19:43:14
	NVR_SS621Q_9CH_BD_V5_update_V22.1.27.5	2022-10-17 19:41:44
	HI3536E_H265_9CH_BD_V5_update_V21.1.26.5.zip	2021-07-30 15:00:45
	NVR_HI3536D_H265_9CH_8POE_PNP_BD_V5_V21.1.22.6	2021-06-19 15:02:53
	NVR_HI3536D_H265_9CH_BD_V5_V21.1.23.3	2021-06-19 14:59:40
	HI3536D_H265_9CH_4POE_PNP_BD_V5_V21.1.23.3	2021-06-19 14:28:10
	NVR_MC6830_9CH_4POE_PNP_BD_V5_update_KITS_V20.1.43.5	2021-01-14 10:17:01
	NVR_MC6830_9CH_AL_V5_update_V20.1.47.3	2021-01-06 10:12:45
	NVR_HI3536D_H265_2G_8POE_BD	2020-03-03 10:06:06
	NVR_HI3536D_H265_9CH_4POE_PNP_BD	2020-02-24 09:22:24
	NVR_HI3536D_H265_2G_9CH_BD	2020-01-17 14:36:47
	NVR_HI3798_9CH	2019-10-15 16:39:12
	NVR_HI3536D_H265_36D08.216.8POE.V8.1.19.1	2018-07-27 11:18:27
	NVR_HI3536D_H265_36D04.216.4POE.V8.1.19.1	2018-07-27 11:16:51
16CH	N3016_32NR_ALH1P8_V2.0.4.230817_R4	2023-09-04 11:14:03
	N3016_32NR_ALH1P0A0_V2.0.4.230818_R3	2023-09-04 11:04:52
	N3216_32NR_BVH2P16A4_V2.0.4.230721_R3	2023-08-16 17:29:52
	N3216_32NR_BVH2P0A4_V2.0.4.230802_R2	2023-08-16 17:22:10
	N3016_32NR_BVH1P0A0_V2.0.4.230802_R2	2023-08-16 16:54:08
	N3016_32NR_BVH1P8_V2.0.4.230727_R3	2023-08-16 14:30:32
	NVR_MC6830_16CH_16POE_PNP_HP_BD_V5_update_V22.1.24.5	2022-10-17 20:09:02
	NVR_MC6830_16CH_16POE_PNP_BD_V5_update_V22.1.24.5	2022-10-17 20:03:14
	NVR_SS621Q_16CH_8POE_PNP_BD_V5_update_V22.1.27.5	2022-10-17 19:59:39
	NVR_SS621Q_16CH_BD_V5_update_V22.1.27.5	2022-10-17 19:55:35
	NVR_HI3536C_H265_16CH_4POE_PNP3_BD_V5_update_V21.1.21.2	2021-06-28 11:36:50
	NVR_HI3536D_H265_16CH_BD_V5_V21.1.22.6	2021-06-19 16:04:04
	NVR_HI3536C_H265_16CH_8POE_PNP3_BD_V5_update_V21.1.20.4	2021-05-29 14:11:50
	NVR_MC6830_16CH_AL_V5_update_V20.1.47.3	2021-01-06 10:18:25
	NVR_HI3536C_H265_16CH_8POE_PNP3_BD_KITS	2020-07-14 13:40:02
	NVR_HI3536C_H265_16CH_4POE_PNP3_BD_KITS	2020-07-14 10:34:15
	NVR_HI3536C_H265_16CH_8POE_PNP3_BD_V5_KITS	2020-07-14 10:18:00
	NVR_HI3536C_H265_16CH_4POE_PNP3_BD_V5_KITS	2020-07-14 10:08:26
	NVR_HI3536C_H265_16CH_8POE_BD	2020-03-06 09:02:22
	NVR_HI3536C_H265_16CH_4POE_PNP3_BD	2020-01-17 15:08:08
	NVR_HI3536C_H265_16CH_8POE_PNP3_BD	2020-01-17 14:55:20
	NVR_HI3536D_H.265_4G_16CH_BD	2019-12-27 15:17:16
	NVR_HI3536C_H265_16CH_BD	2019-11-07 16:34:41
	NVR_HI3798_16CH	2019-10-15 16:39:52
	NVR_HI3536C_H265_16CH_8POE_PNP2_BD	2019-09-16 13:50:50
	NVR_HI3536C_H265_36C08.8POE.PNP.V8.1.26.2	2018-07-27 11:44:56
	NVR_HI3536C_H265_36C16.V8.1.15.2	2018-07-27 11:34:20
25CH	NVR_MC6830_25CH_BD_V5_update_V22.1.25.1	2022-10-17 20:12:14
	HI3536C_H265_25CH_16POE_PNP2_BD_V5_update_V22.1.24.5	2022-07-05 20:26:15
	NVR_MC6830_25CH_16POE_PNP_BD_V5_update_V22.1.2.2.zip	2022-04-18 11:42:09
	NVR_MC6830_25CH_16POE_PNP_HP_BD_V5_update_V22.1.1.2	2022-02-15 18:00:12
	NVR_HI3536C_H265_25CH_16POE_PNP3_BD_V5_update_V21.1.21.6	2021-06-01 16:56:24
	NVR_HI3536C_H265_25CH_BD_V5_update_V21.1.21.2	2021-05-29 14:26:37
	NVR_HI3536C_H265_25CH_16POE_PNP2_BD	2020-04-20 17:06:06
	NVR_HI3536C_H265_25CH_BD	2020-01-17 15:20:17
	NVR_HI3536C_H265_25CH_16POE_PNP3_BD	2019-12-19 19:06:55
	NVR_HI3536C_H265_36C16.16POE.PNP.V8.1.27.3	2018-07-27 13:38:36
	NVR_HI3536C_H265_36C25.V8.1.15.2	2018-07-27 13:33:58
32CH	N3332_32NR_ALH2P0A4_V2.0.4.230825_R2	2023-09-04 10:49:14
	N3332_32NR_ALH2P16A4_V2.0.4.230825_R2	2023-09-04 10:47:17
	N3332_32NR_BVH2P16A4_V2.0.4.230825_R10	2023-09-04 10:37:09
	N3332_32NR_BVH4P0A16_V2.0.4.230725_R4	2023-08-24 09:38:54
	N3332_32NR_BVH4P24A16_V2.0.4.230731_R4	2023-08-24 09:35:48
	N3332_32NR_BVH2P0A4_V2.0.4.230815_R7	2023-08-23 14:07:20
36CH	HI3536_H265_36CH_BD_V5_update_V21.1.24.6	2021-07-30 15:27:09
	NVR_HI3536_H265_36CH_X1_BD_V5_V20.1.37.6	2020-09-12 17:27:23
	NVR_HI3536_H265_36CH_BD	2020-02-21 16:45:09
	NVR_HI3536_H265_36CH_X1_BD	2019-09-16 15:30:50
	NVR_HI3536_36_V8.1.20.5	2018-07-27 13:47:16
64CH	N3664_32NR_BVH8P16A16_V2.0.4.230810_R3	2023-08-24 09:24:33
	N3664_32NR_BVH8P0A16_V2.0.4.230811_R9	2023-08-24 09:22:14
	HI3536_H265_64CH_BD_V5_update_V22.1.22.1	2022-10-17 20:15:51
	NVR_HI3536_H265_64CH_BD	2020-03-13 15:45:58
	NVR_HI3536_64_V9.1.13.5	2019-04-13 15:11:55

NOVATEK IP Camera

The NT IP Camera has adopted embedded system and a number of advanced IT technologies,such as audio/video codec technology(h.264,h.265,h.264+,h.265+),and integrated code compression, two-way audio intercom.

NOVATEK IP Camera

Resolution	Type	Firmware	Time	Download Url
2MP	AI	KF2_1ND_BVHB_V1.0.3.230926_R1	2023-10-23 13:46:17
5MP	AI	KL5_1ND_BVHB_V2.0.11.231012_R2	2023-10-23 13:49:17
8MP	AI	KL8_1ND_BVHB_V2.0.8.230925_R1	2023-10-09 16:31:55

Rockchip IP Camera

The RK IP Camera has adopted embedded system and a number of advanced IT technologies,such as audio/video codec technology(h.264,h.265,h.264+,h.265+),and integrated code compression, two-way audio intercom, intelligent analysis , PTZ,HDR, lens control, alarm input and output, buffer storage and network transmission and other functions.

Rockchip IP Camera

Resolution	Type	Firmware	Time	Download Url
2MP	AI	RV1109_IMX307_BASE_W_23.1.41.4	2023-10-23 14:40:30
2MP	AI	RV1109_IMX307NAND_BASE_W_23.1.06.2	2023-02-21 11:42:23
5MP	AI	RV1109_IMX335NAND_BASE_W_23.1.42.2	2023-10-23 14:47:41
5MP	AI	RV1109_IMX335_BASE_W_23.1.39.1	2023-10-09 14:02:51
8MP	AI	RV1126_IMX415_BASE_W_23.1.39.3	2023-10-09 14:05:07
4MP	AI	RP4_8E_BTHB_V2.0.5.230925_R1	2023-10-09 14:10:53

Fullhan IP Camera

The Fullhan High-definition network camera has adopted embedded system and a number of advanced IT technologies,which integrated code compression, two-way audio intercom, intelligent analysis , PTZ, lens control, alarm input and output, buffer storage and network transmission and other functions.

Fullhan IP Camera

Resolution	Type	Firmware	Time	Download Url
2MP	Normal	FH8852_F23_B1T0A1M0C0P1_W_21.1.26.6	2021-07-07 10:10:27
		FH8852_IMX307_B1T0A1M0C0P1_W_20.1.51.3	2021-02-06 16:46:23
		FH8852_F23_B1T0A1M0C0P2_W_20.1.27.4	2021-02-06 16:44:14
		FH8852_IMX307_B1T0A1M0C0P2_W_20.1.29.3	2020-08-07 19:19:34
		FH8830_F22_W_8.1.11.5	2020-06-04 15:43:29
	AI	FG2_16NR_BVHB_V2.0.7.231117_R1	2023-12-28 16:39:35
	WIFIIPC	HFG2_16NR_BVHB_V2.0.2.230927_R1	2023-10-23 13:56:29
3MP	FISHEYE	FH8830_AR0330_FISHEYE_W_9.1.15.4	2020-06-04 15:46:30
3MP	FISHEYE	FH8830_AR0330_FISHEYE_BD_W_9.1.2.1	2020-06-04 15:43:43
4MP	Normal	FH8856_IMX335_B1T0A1M0C0P1_W_21.1.26.4	2021-07-07 10:13:08
	Normal	FH8856_IMX335_B1T0A1M0C0P2_W_20.1.27.3	2020-08-07 16:50:26
	AI	FG4_16NR_BVHB_V2.0.3.231102_R1	2023-12-28 16:43:41
	WIFIIPC	FW4_16NR_BVHB_V2.0.2.230927_R1	2023-10-23 13:57:13
5MP	Normal	FH8856_K05_B1T0A1M0C0P1_W_21.1.26.1	2021-07-07 10:15:45
	SD	FH8856_K05_B1T1A1M0C0P1_W_21.1.26.1	2021-07-07 10:16:03
	WIFIIPC_SD	FH8856_K05_W1T1A1M0C0P1_W_21.1.51.1	2022-01-20 17:58:46
	WIFIIPC_SD	FH8856_K05_W1T1A1M0C0P2_W_20.1.28.2	2020-08-07 16:14:08

GK IP Camera

GK IP Camera uses an embedded system and a number of advanced IT technologies, such as audio and video encoding and decoding technologies (h.264, h.265, h.265+, H264+), integrated encoding and compression, supporting audio noise reduction, and response cancellation, Support humanoid detection, support full Netcom function, can realize plug-and-play access to the back-end.

GK IP Camera

Resolution	Type	Firmware	Time	Download Url
2MP	AI	GC2_16NR_ALHB_V2.0.4.230831_R2	2023-10-23 14:01:31
2MP	AI	GC2_8NR_ALHB_V1.0.2.211028_R2	2021-11-12 17:00:50
3MP	AI	GS3_8NR_ALHB_V1.0.1.211028_R2	2021-11-12 17:01:23
4MP	AI	GC4_16NR_ALHB_V1.0.2.220926_R1	2023-02-21 17:51:22
4MP	AI	GC4_8NR_ALHB_V1.0.0.211009_R5	2021-11-12 17:03:27
5MP	AI	GL5_16NR_ALHB_V2.0.3.230714_R2	2023-08-05 17:32:48

XVR

The Embedded Hybrid Digital Video Recorder is compatible with HDTVI,AHD and other coaxial HD specification,which can be accessed to any HDTVI,CVI,AHD,analog and network signal.It can disable numbers of analog channels and convert them to IP channels,which have both functions of DVR and NVR.

XVR

Channels	Version Info	Time	Download Url
4CH	XVR_MC6630_2830_4_BD_V5_updateV22.1.23.5	2022-10-17 20:26:06
	XVR_MC6630_2830_4_BD_4G_V5_updateV22.1.24.5	2022-10-17 20:21:08
	XF5004_16FH_BVH1B4_V1.0.1.220311_R2	2022-09-29 15:41:26
	XVR_3521D_6158_4_BD_V5_updateV22.1.9.4.zip	2022-04-18 14:11:54
	SDI_DVR_3521D_334S_4_BD_updateV21.1.31.3	2021-09-10 09:40:45
	X2104_16TP_BVH1B4_V1.0.0.210901_R4	2021-09-08 10:18:15
	XVR_3520DV400_6158C_4_BD_2G_V5_updateV21.1.26.6	2021-07-30 17:13:31
	XVR_3520DV400_6158C_4_BD_4G_V5_updateV21.1.27.4	2021-07-30 17:10:26
	XVR_3520DV400_6158C_4_BD_V5_updateV21.1.26.1	2021-07-30 17:01:58
	XVR_MC6630_2830_4_AL_V5_updateV20.1.48.2	2021-01-06 16:33:09
	XVR_MC6630_2830_4_AL_4G_V5_updateV20.1.48.5	2021-01-06 16:28:16
	XVR_3531D_6158_4_BD_V	2020-05-21 14:10:48
	XVR_3520DV400_6158C_4_BD_4G_V	2020-05-07 10:10:24
	XVR_3520DV400_6158C_4_BD_V	2020-04-09 17:22:06
	XVR_3521D_6158_4CH_BD_V	2020-04-07 10:47:07
	XVR_3520DV400_6158C_4_BD_2G	2019-08-16 09:00:44
	XVR_3520DV200_6134C_4_v	2019-03-08 15:05:02
	XVR_3520DV400_6158_4_BD_V	2019-02-28 14:07:49
	XVR_3520DV200_6134C_4_BD_V	2019-01-30 16:31:38
	XVR_3521D_6158_SMARTKITS_4_BD_V	2019-01-09 14:09:24
	XVR_3520DV200_6134C_SMARTKITS_4_BD_V	2019-01-09 10:29:13
	XVR_HI3520DV200_4_V	2018-10-25 15:53:28
	XVR_3520DV200_4_v	2018-06-14 20:16:43
	XVR_3531D_6158_4_v	2018-06-14 20:06:20
	SDI_DVR_3521A_334S_4_v	2018-04-23 18:39:49
	XVR_3521D_6158_4_v	2018-04-23 18:35:38
	XVR_3520DV300_2826_4_v	2018-04-23 18:24:39
	XVR_3521A_2826_4_v	2018-04-23 18:04:09
	XVR_HI3521A_4_v	2017-10-26 16:05:50
8CH	XF5008_16FH_BVH1B8_V1.0.1.220317_R3	2022-09-29 15:13:00
	XVR_3521D_6158C_8_BD_V5_updateV22.1.9.4.zip	2022-04-18 14:34:30
	XVR_3531D_6158_8_BD_V5_updateV22.1.11.2.zip	2022-04-18 14:26:48
	XVR_MC6630_2830_8_BD_V5_updateV22.1.6.6.zip	2022-04-18 14:16:19
	SDI_DVR_3531D_334S_8_BD_updateV21.1.31.3	2021-09-10 09:33:34
	X2108_16TP_BVH1B8_V1.0.1.210827_R2	2021-09-08 10:25:22
	XVR_3520DV400_6158C_8_BD_V5_updateV21.1.26.1	2021-08-02 10:12:23
	XVR_MC6630_2830_8_AL_V5_updateV20.1.48.2	2021-01-06 16:37:17
	XVR_3520DV400_6158C_8_BD_V	2020-04-30 15:39:08
	XVR_3531D_6158_8_BD_V	2020-04-20 16:07:30
	XVR_3521D_6158C_8_BD_V	2020-04-07 10:41:55
	XVR_3521D_6158_8_BD_V	2019-03-11 14:07:43
	XVR_3520DV300_6134C_8_v	2019-03-08 15:05:49
	XVR_3520DV400_6134C_8_BD_V	2019-03-01 09:10:08
	XVR_3531DCAS_6158_16_8_BD_V	2019-01-29 15:11:55
	XVR_3531DCAS_6158_8_BD_V	2019-01-19 15:00:33
	XVR_HI3531A_8_v	2018-07-03 09:31:45
	XVR_3521D_6158_8_v	2018-06-15 08:42:00
	XVR_3520DV300_8_v	2018-06-14 19:56:18
	SDI_DVR_3531A_334S_8_v	2018-04-23 19:04:14
	XVR_3531D_6158_8_v	2018-04-23 19:02:21
	XVR_3521A_2826_8_v	2018-04-23 18:55:07
	XVR_3531A_2826_8_v	2018-04-23 18:48:12
	XVR_HI3520DV300_8_v	2018-02-09 16:14:20
16CH	XF5016_16FH_BVH2B16_V1.0.1.220424_R6	2022-09-29 15:33:45
	XF5016_16FH_BVH1B16_V1.0.1.220317_R4	2022-09-29 15:22:05
	XVR_3521D_6158C_16_BD_V5_updateV22.1.14.5.zip	2022-04-18 14:52:24
	XVR_3531D_6158C_16_2_BD_V5_updateV22.1.9.4.zip	2022-04-18 14:48:27
	XVR_3531D_6158C_16_BD_V5_updateV22.1.12.1.zip	2022-04-18 14:45:29
	XVR_3531DCAS_6158_16_BD_V5_updateV22.1.12.3.zip	2022-04-18 14:41:41
	SDI_DVR_3531DCAS_334S_16_BD_updateV21.1.31.3	2021-09-10 09:38:48
	X2116_16TP_BVH2B16_V1.0.1.210827_R2	2021-09-08 10:37:23
	X2116_16TP_BVH1B16_V1.0.1.210827_R2	2021-09-08 10:30:05
	XVR_3531DCAS_6158_16_BD_V	2020-05-21 08:51:20
	XVR_3531D_6158C_16CH_2_BD_V	2020-04-20 19:19:14
	XVR_3531D_6158C_16_BD_V	2020-04-20 19:15:57
	XVR_3521D_6158C_16_BD_V	2020-04-07 10:44:06
	XVR_3531D_6158C_16_BD_X1_V	2019-09-23 16:57:22
	XVR_3521D_6134C_16_BD_V	2019-03-15 13:39:18
	XVR_3531D_6158_16_BD_V	2019-01-19 14:57:17
	XVR_3531A_2826_16_v	2018-09-17 17:15:07
	XVR_3521D_6134C_16_v	2018-07-27 11:05:18
	XVR_3521A_16_v	2018-07-16 15:38:04
	XVR_3531D_6158_16_v	2018-06-15 08:43:36
	XVR_HI3521A_16_v	2018-06-15 08:34:06
32CH	XVR_3531DCAS_6158_32_BD_V	2019-04-24 15:10:29
	XVR_3531D_6134C_32_BD_V	2019-01-30 09:46:04
	XVR_3531A_2816_32_v	2018-04-23 19:15:13
	XVR_HI3531A_32_v	2018-02-09 16:53:32

PC Client

VMS is an application platform software that can be used with embedded network monitoring equipment.It supports monitoring equipment by Onvif network protocol, integrated preview, video, playback, backup, PTZ control, alarm management and other functions,to provide flexible and diverse deployment programs, can be widely used in finance, public security, military, transportation, education and other fields of security projects.

PC Client

Channels	Version Info	Time	Download Url
iVMS810(MAC)	iVMS810_Mac-B1130.1.0.2.zip	2023-11-06 15:25:31
iVMS810(Windows)	iVMS810_Win64-B1130.1.0.2.230925	2023-11-06 15:01:15
iVMS320(Windows)	iVMS320_Windows_V23.1.3.230831_R2	2023-09-20 09:42:00
iVMS320(Mac)	iVMS320_Mac_V22.1.5.221027_R4	2022-11-01 12:42:35
iVMS330(Windows)	iVMS330_20.2.42.5_Setup	2020-10-23 13:51:04
VMSLite (Windows)	VMSLite Setup8.2.44.2	2019-04-11 10:53:25
VMS (Windows)	VMS Setup8.2.29.6	2018-07-20 09:50:49
VMSLite (Mac)	VMSLite for Mac8.2.29.6	2018-07-19 15:31:29

Wifi kits

The wifi nvr kits developed from 100W to 400W HD quality,and adopted audio/video codec technology,embedded system technology,storage technology,network technology,etc.It matches to wireless wifi,WIFI connection supports 2.4G and 5.8G band,plug and play.It is suitable for various scenes,which can connect several cameras to realize omnidirectional non-dead angle monitoring

Wifi kits

Resolution	Type	Firmware	Time	Download Url
1MP	4CH	NVR_WIFIHI3520D2G_4_V8.1.29.1	2020-06-04 15:59:40
	4CH	3518EV200_OV9732_W_WIFIKITS_8.1.5.4	2020-06-04 15:59:21
	9CH	NVR_HIWIFI3520D2G_9_V8.1.33.5	2020-06-04 15:59:03
	9CH	3518EV200_OV9732_W_WIFIKITS_8.1.5.4	2020-06-04 15:58:34
2MP	4CH	3518EV300_SP2309_W3T0A0M0C0P0_W_21.1.5.2	2021-02-24 15:07:53
		NVR_WIFIHI3520D2G_4_V8.1.29.1	2020-06-04 16:02:47
		3518EV200_IMX323_WIFIKITS_W_8.1.3.5	2020-06-04 16:02:25
		NVR_WIFI3536D2G_SW01_4_V8.1.32.2	2020-06-04 16:02:09
		3516EV100_F23_W30T0A0M0C0_W_8.1.29.2	2020-06-04 16:01:50
		3516EV100_F23_W30T0A2M0C0_W_8.1.29.2	2020-06-04 16:01:32
		3516EV100_F23_W30T0A0M4C0_W_8.1.29.2	2020-06-04 16:01:13
		3516EV100_F23_W30T0A0M3C0_W_8.1.29.2	2020-06-04 16:00:55
		NVR_WIFI3536D2G_SW01_BD_4_V9.1.1.4	2020-06-04 16:00:39
	9CH	FH8852V200W_JXF23_W3T0A0M0C0P0_W_21.1.9.1	2021-03-10 14:11:00
		3518EV300_SP2309_W3T0A0M0C0P0_W_21.1.5.2	2021-02-24 15:08:32
		NVR_SS621Q_9CH_WIFI_SW03_BD_V5_update_V21.1.6.4	2021-02-06 19:43:34
		NVR_HIWIFI3520D2G_9_V8.1.33.5	2020-06-04 16:05:18
		3518EV200_IMX323_WIFIKITS_W_8.1.3.5	2020-06-04 16:04:59
		NVR_WIFI3536D2G_HW01_8_V8.1.21.1	2020-06-04 16:04:41
		3516EV100_F23_W30T0A0M0C0_W_8.1.29.2	2020-06-04 16:04:20
		3516EV100_F23_W30T0A2M0C0_W_8.1.29.2	2020-06-04 16:04:05
		3516EV100_F23_W30T0A0M3C0_W_8.1.29.2	2020-06-04 16:03:46
		3516EV100_F23_W30T0A0M4C0_W_8.1.29.2	2020-06-04 16:03:32
		NVR_WIFI3536D2G_HW01_BD_9_V9.1.1.4	2020-06-04 16:03:11
4MP	4CH	NVR_WIFI3536D2G_SW01_4_V8.1.32.2	2020-06-04 16:05:58
	4CH	3516D_OV4689_W_WIFIKITS_8.1.20.4	2020-06-04 16:05:37
	9CH	NVR_HIWIFI3798_9_V7.1.38.2	2020-06-04 16:09:01
		3516D_OV4689_W_WIFIKITS_8.1.20.4	2020-06-04 16:06:45
		NVR_WIFI3536D2G_HW01_8_V8.1.21.1	2020-06-04 16:06:27
5MP	4CH	FH8856V500W_JXK05_W3T0A0M0C0P0_W_21.1.9.1	2021-03-10 14:52:05
		NVR_SS621Q_4CH_WIFI_SW03_BD_V5_update_V21.1.6.4	2021-03-10 14:50:25
		NVR_WIFI3536D2G_HW01_4_V8.1.38.5	2020-06-04 16:11:58
		3516D_OS05A10_W30T0A1M0C1_W_8.1.38.3	2020-06-04 16:11:28
		NVR_WIFI3536D2G_HW01_BD_4_V9.1.1.4	2020-06-04 16:11:08
		NVR_WIFI3536D2G_SW01_BD_4_V9.1.1.4	2020-06-04 16:10:41
8MP	4CH	FH88568_JXK05_W3T0A0M0C0P0_W_21.1.9.1	2021-03-10 14:43:37
8MP	4CH	NVR_SS621Q_4CH_WIFI_SW03_BD_V5_update_V21.1.6.4	2021-02-06 17:52:14

SigmaStar IP Camera

The SigmaStar IP Camera has adopted embedded system and a number of advanced IT technologies,such as audio/video codec technology(h.264,h.265,h.264+,h.265+),and integrated code compression, two-way audio intercom, intelligent analysis , PTZ, lens control

SigmaStar IP Camera

Resolution	Type	Firmware	Time	Download Url
2MP	AI	SSC336Q_SC200AI_W_22.1.06.2	2022-04-02 10:18:59
5MP	AI	SSC338Q_SC500AI_W_22.1.43.1	2023-02-21 17:40:43
8MP	AF	SSC338Q_SC8238_W_22.1.45.4	2023-02-21 17:33:13
8MP	WH	SSC338Q_SC500AI4K_W_23.1.28.5	2023-08-05 17:39:53

Hisilicon IP Camera

The Hisilicon High-definition network camera has adopted embedded system and a number of advanced IT technologies,such as audio/video codec technology(h.264,h.265,h.264+,h.265+),and integrated code compression, two-way audio intercom, intelligent analysis , PTZ, lens control, alarm input and output, buffer storage and network transmission and other functions.

Hisilicon IP Camera

Resolution	Type	Firmware	Time	Download Url
1MP	Normal	3518EV200_OV9732_W_8.1.30.5	2020-06-04 13:48:46
1.3MP	Normal	3518EV200_IMX225_W_7.1.34.5	2020-06-04 13:49:26
1.3MP	Normal	3518EV200_S3130_W_7.1.25.1	2020-06-04 13:49:05
2MP	Normal	3516EV200_IMX307_B1T0A1M0C0P1_W_20.1.33.1	2021-02-06 16:07:09
		3516EV200_F23_B1T0A1M0C0P1_W_20.1.33.1	2021-02-06 16:02:03
		3516CV500_IMX307_B1T0A1M0C0P1_W_20.1.28.2	2020-08-07 19:06:19
		3516CV500_IMX462_B1T0A1M0C0P1_W_20.1.29.2	2020-08-07 15:32:07
		3518EV200_IMX323_W_7.1.25.1	2020-06-04 14:13:38
		3516CV200_OV2718_W_7.1.26.4	2020-06-04 14:13:20
		3516CV300_IMX290_W_8.1.9.3	2020-06-04 14:13:02
		3516CV200_IMX323_W_7.1.25.2	2020-06-04 14:12:39
		3516D_IMX290_W_7.1.32.3	2020-06-04 14:08:48
		3516CV300_IMX323_W_8.1.9.3	2020-06-04 14:08:20
		3516CV300_IMX323_B1T0A1M0C1_W_9.1.5.2	2020-06-04 14:01:32
		3516CV300_IMX307_B1T0A1M0C1_W_9.1.5.1	2020-06-04 14:01:04
		3516CV300_IMX327_B1T0A1M0C1_W_9.1.9.5	2020-06-04 14:00:43
		3516EV100_F23_B1T0A1M0C1_W_9.1.12.2	2020-06-04 14:00:15
		3516CV300_IMX307_B1T0A1M0C1P1_W_20.1.3.2	2020-06-04 13:59:51
		3516CV300_IMX323_B1T0A1M0C1P1_W_9.1.1.6	2020-06-04 13:56:16
		3516CV300_IMX327_B1T0A1M0C1P1_W_20.1.2.3	2020-06-04 13:55:57
		3516EV100_F23_B1T0A1M0C1P1_W_9.1.1.6	2020-06-04 13:55:39
		3516EV200_SP2309_B1T0A1M0C0P1_W_9.1.26.2	2020-06-04 13:52:12
	SD	3516CV500_IMX462_B1T1A2M1C2P1_W_20.1.32.5	2021-02-06 16:09:31
		3516EV200_IMX307_B1T1A1M0C0P1_W_20.1.33.1	2021-02-06 16:07:35
		3516CV500_IMX307_B1T1A2M1C2P1_W_20.1.33.4	2021-02-06 16:02:50
		3516EV200_F23_B1T1A1M0C0P1_W_20.1.33.1	2021-02-06 16:01:26
		3516CV500_IMX307_B1T1A1M0C0P1_W_20.1.28.2	2020-08-07 19:04:42
		3516CV500_IMX462_B1T1A1M0C0P1_W_20.1.29.2	2020-08-07 15:31:19
		3516CV300_IMX323_TF_W_8.1.6.6	2020-06-04 14:24:33
		3516CV300_IMX290_TF_W_8.1.6.6	2020-06-04 14:24:10
		3516CV300_IMX323_B1T1A1M0C1_W_9.1.5.2	2020-06-04 14:23:51
		3516CV300_IMX323_B2T1A1M0C1_W_9.1.5.2	2020-06-04 14:23:32
		3516CV300_IMX307_B1T1A1M0C1_W_9.1.5.1	2020-06-04 14:23:15
		3516CV300_IMX307_B2T1A1M0C1_W_9.1.5.1	2020-06-04 14:22:58
		3516CV300_IMX327_B2T1A1M0C1_W_9.1.9.5	2020-06-04 14:22:09
		3516CV300_IMX327_B1T1A1M0C1_W_9.1.9.5	2020-06-04 14:21:51
		3516CV300_IMX307_B1T1A1M0C1P1_W_20.1.3.2	2020-06-04 14:21:17
		3516CV300_IMX307_B2T1A1M0C1P1_W_20.1.3.2	2020-06-04 14:20:56
		3516CV300_IMX323_B1T1A1M0C1P1_W_9.1.1.6	2020-06-04 14:20:33
		3516CV300_IMX323_B2T1A1M0C1P1_W_9.1.1.6	2020-06-04 14:20:08
		3516CV300_IMX327_B1T1A1M0C1P1_W_20.1.2.3	2020-06-04 14:16:38
		3516CV300_IMX327_B2T1A1M0C1P1_W_20.1.2.3	2020-06-04 14:16:17
		3516EV200_SP2309_B1T1A1M0C0P1_W_9.1.26.2	2020-06-04 14:15:56
	SL	3516CV300_IMX290_W_SL_8.1.15.3	2020-06-04 14:25:12
	MINI	3516CV500_IMX307_MINI_WIFI_BD_W_20.1.28.2	2020-08-07 19:04:03
		3516CV500_IMX307_MINI_BD_W_20.1.28.2	2020-08-07 16:06:01
		3516CV300_IMX290_MINI_W_7.1.48.2	2020-06-04 14:26:25
		3516D_IMX290_W_MINI_7.1.27.3	2020-06-04 14:26:07
		3516CV300_IMX307_MINI_BD_W_20.1.16.4	2020-06-04 14:25:51
	PTZ	3516EV200_IMX307_X10T1A1M0C0P1_W_20.1.33.3	2021-02-06 16:59:48
		3516CV500_IMX462_X10T1A1M0C0P1_W_20.1.33.4	2021-02-06 16:59:02
		3516CV500_IMX307_X10T1A1M0C0P2_W_20.1.25.4	2020-08-07 19:03:37
		3516CV500_IMX307_X10T1A1M0C0P1_W_20.1.28.2	2020-08-07 19:03:13
		3516CV300_IMX290_AF_5X_W_8.1.10.1	2020-06-04 14:35:52
		3516CV300_IMX323_AF_5X_W_8.1.9.3	2020-06-04 14:35:35
		3516CV300_IMX290_AF_5X485_W_7.1.36.4	2020-06-04 14:35:12
		3516CV300_IMX323_AF_5X485_W_7.1.37.2	2020-06-04 14:33:56
		3516CV300_IMX323_X10T0A1M0C1_W_9.1.8.2	2020-06-04 14:32:57
		3516CV300_IMX323_X10T1A1M0C1_W_9.1.8.2	2020-06-04 14:32:38
		3516CV300_IMX323_X11T1A1M0C1_W_9.1.8.2	2020-06-04 14:32:21
		3516CV300_IMX307_X10T0A1M0C1_W_9.1.7.1	2020-06-04 14:32:01
		3516CV300_IMX307_X10T1A1M0C1_W_W_9.1.7.1	2020-06-04 14:31:18
		3516CV300_IMX307_X11T1A1M0C1_W_9.1.7.1	2020-06-04 14:31:00
		3516CV300_IMX327_X10T0A1M0C1_W_9.1.11.1	2020-06-04 14:30:40
		3516CV300_IMX327_X10T1A1M0C1_W_9.1.11.1	2020-06-04 14:30:20
		3516CV300_IMX327_X11T1A1M0C1_W_9.1.11.1	2020-06-04 14:30:00
		3516CV300_IMX307_X10T0A1M0C1P1_W_20.1.3.2	2020-06-04 14:29:42
3516CV300_IMX307_X10T1A1M0C1P1_W_20.1.3.2		2020-06-04 14:29:22
3516CV300_IMX307_X11T1A1M0C1P1_W_20.1.3.2		2020-06-04 14:29:04
3516CV300_IMX323_X10T0A1M0C1P1_W_9.1.1.6		2020-06-04 14:28:44
3516CV300_IMX323_X10T1A1M0C1P1_W_9.1.1.6		2020-06-04 14:28:25
3516CV300_IMX323_X11T1A1M0C1P1_W_9.1.1.6		2020-06-04 14:28:05
3516CV300_IMX327_X10T0A1M0C1P1_W_20.1.2.3		2020-06-04 14:27:43
3516CV300_IMX327_X10T1A1M0C1P1_W_20.1.2.3		2020-06-04 14:27:28
3516CV300_IMX327_X11T1A1M0C1P1_W_20.1.2.3		2020-06-04 14:27:13
WIFI IPC_SD	3516CV300_IMX323_W_WIFIIPC_SD_8.1.5.5	2020-06-04 14:36:43
	3516CV300_IMX323_W1T1A1M0C1_W_9.1.8.2	2020-06-04 14:36:28
	3516CV300_IMX323_W1T1A1M0C1P1_W_20.1.16.4	2020-06-04 14:36:13
GUARD	3516CV300_IMX327_GUARD_BD_W_9.1.1.6	2020-06-04 14:37:06
AI	3516CV500_IMX307_AR_EM_AF_BD_W_21.1.3.5	2021-02-06 17:05:11
	3516CV500_IMX307_AR_EM_BASE_BD_W_20.1.52.2	2021-01-20 10:56:02
	3516CV500_IMX327_AR_EM_BASE_BD_W_21.1.2.6	2021-01-20 10:54:38
	3516CV500_IMX327_AD_BASE_BD_W_9.1.27.2	2020-06-04 14:40:21
	3516CV500_IMX327_AR_BASE_BD_W_9.1.27.5	2020-06-04 14:40:05
	3516CV500_IMX327_AR_AF_BD_W_9.1.34.4	2020-06-04 14:39:46
3MP	Normal	3516D_IMX123_W_8.1.10.3	2020-06-04 14:41:10
4MP	Normal	3516D_OV4689_W_7.1.35.4	2020-06-04 14:41:42
	SD	3516D_OV4689_W_SD_8.1.32.3	2020-06-04 14:42:29
	SD	3516D_OV4689_W_SD_S_8.1.6.2	2020-06-04 14:42:10
	BOX	3516D_OV4689_W_BOX_7.1.49.3	2020-06-04 14:43:06
	PTZ	3516D_OV4689_5NEWPTZ_W_SD_8.1.24.1	2020-06-04 14:47:40
	PTZ	3516D_OV4689_5NEWPTZ485_W_SD_8.1.15.2	2020-06-04 14:47:25
	WIFIIPC_SD	3516D_OV4689_W_WIFIIPC_SD_8.1.12.3	2020-06-04 14:48:04
	FISHEYE	3516D_IMX326_FISHEYE_MAX_W	2019-04-03 09:29:20
		3516D_IMX326_FISHEYE_BD_W	2019-01-09 10:52:17
		3516D_IMX326_FISHEYE_W	2017-10-20 16:50:24
	MINI	3516DV300_IMX335_MINI_WIFI_BD_W_20.1.33.6	2021-02-06 16:53:02
5MP	Normal	3516DV200_IMX335_B1T0A1M0C0P1_W_20.1.47.6	2021-02-06 16:04:48
		3516A_IMX178_W_8.1.11.6	2020-06-04 15:17:23
		3516D_OS05A10_B1T0A1M0C1_W_9.1.12.5	2020-06-04 15:17:06
		3516D_OS05A10_B1T0A1M0C1P1_W_9.1.53.1	2020-06-04 15:16:48
		3516D_IMX335_B1T0A1M0C1P1_W_9.1.52.2	2020-06-04 15:16:29
	SD	3516DV200_IMX335_B1T1A1M0C0P1_W_20.1.47.6	2021-02-06 16:05:08
		3516DV200_IMX335_B1T1A2M1C2P1_W_20.1.48.1	2021-02-06 16:03:56
		3516D_OS05A10_B1T1A1M0C1_W_9.1.12.5	2020-06-04 15:20:56
		3516D_OS05A10_B2T1A1M0C1_W_9.1.12.5	2020-06-04 15:19:46
		3516D_OS05A10_B1T1A1M0C1P1_W_9.1.53.1	2020-06-04 15:19:25
		3516D_OS05A10_B2T1A1M0C1P1_W_9.1.53.1	2020-06-04 15:18:44
		3516D_IMX335_B1T1A1M0C1P1_W_9.1.52.2	2020-06-04 15:17:53
	BOX	3516D_OS05A10_BOX_W_9.1.12.3	2020-06-04 15:21:40
	BOX	3516D_OS05A10_BOX_BD_W_9.1.1.6	2020-06-04 15:21:25
	PTZ	3516DV200_IMX335_X80T1A2M1C0P1_W_21.1.5.7	2021-02-22 14:30:06
		3516DV200_IMX335_X10T1A1M0C0P1_W_20.1.47.6	2021-02-06 16:55:14
		3516D_OS05A10_X10T0A1M0C1_W_9.1.12.5	2020-06-04 14:45:44
		3516D_OS05A10_X10T1A1M0C1_W_9.1.12.5	2020-06-04 14:45:22
		3516D_OS05A10_X11T1A1M0C1_W_9.1.12.5	2020-06-04 14:44:54
		3516D_OS05A10_X10T0A1M0C1P1_W_9.1.53.1	2020-06-04 14:44:40
		3516D_OS05A10_X10T1A1M0C1P1_W_9.1.53.1	2020-06-04 14:44:24
		3516D_OS05A10_X11T1A1M0C1P1_W_9.1.53.1	2020-06-04 14:44:02
		3516D_IMX335_X10T0A1M0C1P1_W_9.1.52.2	2020-06-04 14:43:45
		3516D_IMX335_X10T1A1M0C1P1_W_9.1.52.2	2020-06-04 14:43:30
	WIFIIPC_SD	3516D_OS05A10_W1T1A1M0C1_W_9.1.12.4	2020-06-04 15:23:01
		3516D_OS05A10_W2T1A1M0C1_W_9.1.12.4	2020-06-04 15:22:42
		3516D_OS05A10_W1T1A1M0C1P1_W_9.1.1.6	2020-06-04 15:22:26
		3516D_OS05A10_W2T1A1M0C1P1_W_9.1.1.6	2020-06-04 15:22:08
	AI	3516DV300_IMX335_AR_EM_BASE_BD_W_21.1.13.5	2021-04-12 11:04:03
		3516DV300_IMX335_AR_EM_AF_BD_W_21.1.11.2	2021-04-12 11:03:32
		3516DV300_IMX335_AR_BASE_BD_W_9.1.27.5	2020-06-04 15:15:17
		3516DV300_IMX335_AR_AF_BD_W_9.1.35.2	2020-06-04 15:15:03
6MP	SD	3516aV200_IMX326_W_8.1.2.2	2020-06-04 15:24:02
6MP	PTZ	3516AV200_IMX326_AF4X_AUDIO_TF_W_8.1.13.1	2020-06-04 15:25:34
8MP	Normal	3516AV300_IMX415_B1T0A1M0C0P1_W_20.1.35.3	2021-02-06 15:54:48
	Normal	3516AV300_IMX415_B1T0A1M0C0P2_W_20.1.26.2	2020-08-07 18:55:00
	SD	3516AV200_OS08A10_B1T1A1M0C0P1_W_20.1.33.5	2021-02-06 15:56:08
		3516AV300_IMX415_B1T1A2M1C0P1_W_20.1.35.3	2021-02-06 15:55:20
		3516AV300_IMX415_B1T1A2M1C0P2_W_20.1.26.2	2020-08-07 18:55:52
		3519V100_IMX274_W_7.1.39.3	2020-06-04 15:26:35
		3516AV200_IMX274_W_9.1.16.3	2020-06-04 15:26:21
		3516AV200_IMX274_B1T1A1M0C0P1_W_20.1.13.3	2020-06-04 15:25:51
	PTZ	3516AV300_IMX415_X10T1A2M1C0P1_W_20.1.32.5	2021-02-06 19:18:15
		3516AV200_OS08A10_X70T1A2M1C1P1_W_20.1.35.3	2021-02-06 16:56:56
		3516AV200_IMX274_AF4X_AUDIO_TF_W_8.1.15.2	2020-06-04 15:27:21
	WIFIIPC_SD	3516AV200_OS08A10_W2T1A1M0C1P1_W_9.1.1.5	2020-06-04 15:27:44
	AI	3516AV300_IMX415_AR_EM_BD_W_21.1.12.4	2021-04-12 11:04:46
12MP	SD	3519V101_IMX226_B1T1A1M0C0P1_W_20.1.13.2	2020-06-04 15:28:08
	BOX	3519V101_IMX226_BOX_BD_W_9.1.1.6	2020-06-04 15:28:22
	PTZ	3519V101_IMX226_X70T1A2M1C1P1_W_20.1.13.2	2020-06-04 15:28:37
	FISHEYE	3519V101_IMX226_FISHEYE_W_9.1.16.1	2020-06-04 15:36:22
	FISHEYE	3519V101_IMX226_FISHEYE_BD_W_9.1.46.3	2020-06-04 15:30:04

Ambarella IP Camera

The AmbarellaHigh-definition network camera has adopted embedded system and a number of advanced IT technologies,which integrated code compression, two-way audio intercom, intelligent analysis , PTZ, lens control, alarm input and output, buffer storage and network transmission and other functions.

Ambarella IP Camera

Resolution	Type	Firmware	Time	Download Url
2MP	Normal	s2l33m_imx322_W_7.1.25.1	2020-06-04 15:39:53
3MP	Normal	s2l55m_imx123_W_7.1.25.2	2020-06-04 15:40:25
4MP	Normal	S2L55M_OV4689_W_7.1.18.3	2020-06-04 15:42:54
6MP	FISHEYE	S2E66_IMX178_W_7.1.3.4	2020-06-04 15:43:12

Tools

The Search Tool is a tool for searching online devices.The software can search the local area network with all the online devices,and can display the device relevant information.The Search Tool can also be used to modify the device’s network parameters individually or in batch,upgrade device individually,and modify the device password in batch.

Tools

Tool name	Version Info	Time	Download Url
Search Tool(Windows)	SearchTool for WIN_V1.5.3.231115_R1	2023-12-13 14:22:03
Search Tool(Mac)	SearchTool for MacOS_1.3.0.220121_R2	2022-01-24 14:54:13
TestTool(Windows)	TestTool_v2.0.3.6906	2020-07-08 15:01:38
IPWizardIII(Windows)	IPWizardIII_2.2.5	2018-11-07 16:38:30

Manual

The manual provides documents such as the Quick Start Guide for electronic files, User Manuals, and Installation Guide for each product, making it easy to understand each product in a simple or comprehensive way!

Manual

Class	Title	Language	Type	Time	Download Url
IPC	IP PTZ web6.0 User Manual	English	pdf	2022-11-24 19:03:12
	IP Camera Quick Start Guide Web6.0	English	pdf	2022-10-20 11:35:14
	IP Camera Web6.0 User Manual	English	pdf	2022-06-27 19:12:28
	Wi-Fi IP Camera Quick Start Guide Ali	English	pdf	2020-07-13 11:28:52
	Smart IP Camera Quick Start Guide Ali	English	pdf	2020-07-13 11:28:17
	IP Camera Quick Start Guide Ali	English	pdf	2020-07-13 11:27:47
	Wi-Fi IP Camera Quick Start Guide 350	English	pdf	2020-07-13 11:11:09
	Smart IP Camera Quick Start Guide 350	English	pdf	2020-07-13 11:10:39
	IP Camera Quick Start Guide 350	English	pdf	2020-07-13 11:10:01
	Dual Smart IP Camera Quick Start Guide BD	English	pdf	2020-07-13 11:00:58
	Camera Quick Installation Guide（Split Type）	English	pdf	2019-09-30 15:37:20
	IP Camera Quick Start Guide CK	English	pdf	2019-08-15 13:35:42
	Wi-Fi IP Camera Quick Start Guide BD	English	pdf	2019-07-12 10:18:00
	Smart IP Camera Quick Start Guide BD	English	pdf	2019-05-14 16:48:50
	IP Camera Quick Start Guide BD	English	pdf	2018-09-21 08:33:56
	Camera Quick Installation Guide	English	pdf	2018-06-19 16:11:51
	WiFi IP Camera Quick Start Guide	English	pdf	2018-06-19 16:11:38
	IP Camera User Manual	English	pdf	2018-06-19 16:11:19
	IP Camera Quick Start Guide	English	pdf	2018-06-19 09:25:31
NVR	NVR Quick Start Guide_6.0.pdf	English	pdf	2023-08-04 14:16:26
	NVR User Manual_6.0	English	pdf	2022-10-20 10:18:03
	NVR Quick Start Guide BD 6.0	English	pdf	2022-10-20 10:17:26
	NVR Quick Start Guide BV_5.0	English	pdf	2020-08-03 16:20:12
	NVR Quick Start Guide Ali_5.0	English	pdf	2020-08-03 16:19:40
	NVR Quick Start Guide 350_5.0	English	pdf	2020-08-03 16:18:41
	NVR User Manual_5.0	English	pdf	2020-05-28 13:34:56
	NVR Quick Start Guide BD_5.0	English	pdf	2020-04-09 16:26:42
	Wi-Fi NVR Quick Start Guide BD	English	pdf	2019-10-18 14:04:24
	Smart NVR Quick Start Guide BD	English	pdf	2019-07-09 17:00:34
	NVR Quick Start Guide BD	English	pdf	2018-09-03 09:02:14
	NVR User Manual	English	pdf	2018-06-19 16:12:58
	NVR Quick Start Guide	English	pdf	2018-06-19 09:32:18
XVR	XVR User Manual_5.0	English	pdf	2020-11-11 17:47:54
	XVR Quick Start Guide BV_5.0	English	pdf	2020-08-03 16:32:42
	XVR Quick Start Guide 350_5.0	English	pdf	2020-08-03 16:31:59
	XVR Quick Start Guide Ali_5.0	English	pdf	2020-08-03 16:31:34
	XVR Quick Start Guide BD_5.0	English	pdf	2020-06-09 17:16:09
	Smart XVR Quick Start Guide	English	pdf	2019-09-03 08:39:55
	XVR Quick Start Guide BD	English	pdf	2018-09-04 16:11:40
	XVR Quick Start Guide	English	pdf	2018-06-19 16:26:52
	XVR User Manual	English	pdf	2018-06-19 16:26:30
EX-SDI&HD-SDI DVR	EX-SDI&HD-SDI DVR User Manual	English	pdf	2018-12-21 08:28:55
	EX-SDI&HD-SDI DVR Quick Start Guide BD	English	pdf	2018-09-03 09:07:57
	EX-SDI&HD-SDI DVR Quick Start Guide	English	pdf	2018-07-11 10:15:48
PLC Kits	PLC Kits Quick Start Guide	English	pdf	2018-06-19 16:30:26
PoE Kits	PoE Camera Security System Quick Start Guide	English	pdf	2023-09-27 14:20:55
	PoE Kits Quick Start Guide BD	English	pdf	2020-07-17 16:47:43
	PoE Kits Quick Start Guide BD 5.0	English	pdf	2020-07-17 16:29:19
WiFi Kits	Wi-Fi Camera Security System Quick Start Guide.pdf	English	pdf	2023-08-04 14:26:10
	Wi-Fi Kits Quick Start Guide BD PGE	English	pdf	2022-02-14 16:18:53
	Wi-Fi Kits Quick Start Guide BD 5.0	English	pdf	2021-03-30 10:25:27
	Wi-Fi Kits Quick Start Guide BD	English	pdf	2021-03-17 14:29:38
	Non-economical Wi-Fi Kits Quick Start Guide BD	English	pdf	2019-07-11 16:28:04
	Economy Wi-Fi Kits Quick Start Guide BD	English	pdf	2019-07-11 16:26:58
	Smart Wi-Fi Kits Quick Start Guide	English	pdf	2018-09-03 08:40:56
	Smart Wi-Fi Kits Quick Start Guide BD	English	pdf	2018-08-24 09:40:43
	Economy WiFi Kits Quick Start Guide	English	pdf	2018-06-19 16:37:07
	Non-economical WiFi Kits Quick Start Guide	English	pdf	2018-06-19 16:36:55
XVR Kits	XVR Kits Quick Start Guide BD 5.0	English	pdf	2020-07-17 16:27:25
	XVR Kits Quick Start Guide BD	English	pdf	2019-01-07 17:10:53
	Smart XVR Kits Quick Start Guide BD	English	pdf	2018-08-24 09:41:18
	XVR Kits Quick Start Guide	English	pdf	2018-06-19 16:40:16
	Smart XVR Kits Quick Start Guide	English	pdf	2018-06-19 16:40:02
Consumer WiFi Camera	LCY4B LongPlus Quick Start Guide	English	pdf	2022-06-23 16:09:43
	LCY4A LongPlus Quick Start Guide	English	pdf	2022-06-23 16:08:49
	LTP4F LongPlus Quick Start Guide	English	pdf	2022-03-28 18:06:34
	LongPlus Quick Start Guide	English	pdf	2021-03-17 14:26:03
	Consumer Fisheye Camera P3 Quick Start Guide	English	pdf	2018-06-19 16:40:37
PoE Switch	RT2418 Managed Optical Fiber PoE Switch User Manual	English	pdf	2021-07-15 13:51:11
	HT812(100M&1000M) HT811 HT412 HT1612 Series PoE Switch Quick Start Guide	English	pdf	2019-04-03 08:53:12
	RT2418 Managed Optical Fiber PoE Switch Quick Start Guide	English	pdf	2018-11-06 14:23:13
	24+2+2 Unmanaged Optical Fiber PoE Switch Quick Start Guide	English	pdf	2018-06-19 16:41:30
	24+2 Managed PoE Switch Quick Start Guide	English	pdf	2018-06-19 16:40:56
Search Tool	Search Tool User Manual for Win&Mac	English	pdf	2018-06-19 17:03:49
App	iVMS380 App User Manual	English	pdf	2020-11-09 14:52:33
	Aliluya App User Manual	English	pdf	2020-08-03 15:24:55
	iVMS350 App User Manual	English	pdf	2020-08-03 15:24:20
	ACESEE App User Manual	English	pdf	2019-09-02 10:10:19
	iVMS320 App User Manual	English	pdf	2019-01-16 09:59:10
	BitVision App User Manual	English	pdf	2018-12-20 17:21:30
	FreeIP App User Manual	English	pdf	2018-06-19 16:42:20
	VR Panorama App User Manual	English	pdf	2018-06-19 16:42:05
VMS	iVMS330 Plateform User Manual for windows	English	pdf	2020-11-09 15:06:16
	iVMS320 User Manual for Mac	English	pdf	2019-04-15 15:28:59
	iVMS320 Plateform User Manual for win	English	pdf	2019-04-15 15:28:02
	VMS User Manual for Mac	English	pdf	2018-06-19 16:48:21
	VMS User Manual for Win	English	pdf	2018-06-19 16:48:06
	VMS Lite User Manual for Mac	English	pdf	2018-06-19 16:45:35
	VMS Lite User Manual for Win	English	pdf	2018-06-19 16:45:24
Coaxial	Camera Quick Installation Guide(Split Type)	English	pdf	2019-11-01 15:35:23
Smart Device	AI Face Recognition Device Quick Start Guide 08GRW-EU QR	English	pdf	2021-10-09 09:23:13
	Intelligent Terminal Health code quick start guide 02	English	pdf	2021-09-28 09:33:20
	AI Face Recognition Device Quick Start Guide 08GRW	English	pdf	2021-08-03 10:13:44
	AI Face Recognition Device Quick Start Guide 08GR	English	pdf	2021-08-03 10:12:25
	AI Face Recognition Device User Manual	English	pdf	2021-07-16 10:50:34
	Smart Device 2000 Quick Start Guide 02GYWT	English	pdf	2021-04-20 14:51:30
	Smart Device 2000 Quick Start Guide 02GYT	English	pdf	2021-04-20 14:50:55
	Thermal Smart IP Camera Quick Start Guide BMMH256	English	pdf	2021-04-07 19:10:11
	Dual Smart IP Camera Quick Start Guide BD BMMH32	English	pdf	2021-04-07 19:08:54
	AI BOX Quick Start Guide 5.0	English	pdf	2021-03-30 10:35:09
	Thermal Smart IP Camera Quick Start Guide	English	pdf	2021-03-09 14:58:56
	AI Face Recognition Device Quick Start Guide 05GRW	English	pdf	2020-12-14 09:24:26
	AI Face Recognition Device Quick Start Guide 05GR	English	pdf	2020-12-12 14:45:36
	Thermal Smart IP Camera Quick Start Guide OWL256	English	pdf	2020-11-24 10:20:05
	Dual Smart IP Camera Quick Start Guide BD OWL32	English	pdf	2020-11-24 10:19:21
	Thermal Smart IP Camera User Manual	English	pdf	2020-11-04 09:13:13
	Thermal Smart IP Camera Quick Start Guide CMLDISS500T-256	English	pdf	2020-11-04 09:12:37
	Temperature Measuring Metal Detector Security Gate BD CMLDISS500T	English	pdf	2020-11-04 09:11:47
	Smart Device 2000 Quick Start Guide 03AY	English	pdf	2020-11-04 09:09:55
	Smart Device 2000 Quick Start Guide 03AYW	English	pdf	2020-08-03 15:13:17
	Smart Device 2000 Quick Start Guide 02GY	English	pdf	2020-08-03 15:11:47
	Smart Device 2000 Quick Start Guide 02GYW	English	pdf	2020-08-03 15:10:26
	Smart Device 2000 Quick Start Guide 02GYH	English	pdf	2020-08-03 15:08:36
Consumer Camera with Battery	IP Camera Quick Start Guide X86V1R4BR4A	English	pdf	2022-02-22 14:52:34
	IP Camera Quick Start Guide normal	English	pdf	2022-02-22 14:52:17
	Y2A(RX07)	English	pdf	2021-12-06 17:28:06
	R4B(X86)	English	pdf	2021-12-06 17:27:50
	R4A(V1)	English	pdf	2021-12-06 17:27:25
	R2B(V3)	English	pdf	2021-12-06 17:27:04
	R2A(X82)	English	pdf	2021-12-06 17:26:51
	Q2A(X85)	English	pdf	2021-12-06 17:26:28
	P4A(X87)	English	pdf	2021-12-06 17:26:11
	P2A(X81)	English	pdf	2021-12-06 17:25:40

BitVision

The BitVision client is an easy to use P2P network camera video monitoring professional mobile phone client software, connected by a sequence number, the only global P2P network and network cameras installed in the home or office, view real-time video images, and image capture, video. The scene situation users can learn in the shortest possible time home or office. P2P network camera of the software production and the company in the network of cooperation to normal use.

BitVision

Channels	Version Info	Time	Download Url
BitVision	BitVision_Android_V21.1.11	2021-10-12 14:45:19
	BitVision_Android_V21.1.9	2021-09-02 10:00:37
	BitVision_Android_V21.1.7	2021-07-16 08:54:29
	BitVision_Android_V20.1.46.1	2020-11-13 09:38:58

ACESEE

ACESEE is an application platform software that can be used with Smart wi-fi device, it is a service APP launched for families and businesses. Through ACESEE, you can easily check real-time and play-back videos of apartments, villas, shops, factories, offices and other places; through ACESEE ‘s alarm service, you can take safety protection at the first time once you receive abnormal information about the places you are concerned about. No matter where you are, your home and business are nearby always.

ACESEE

Channels	Version Info	Time	Download Url
ACESEE	ACESEE_Android_V1.0.41	2021-11-22 19:43:46
ACESEE	ACESEE_PC(Windows)_V1.0.0.10	2021-05-07 17:33:41

iVMS350

iVMS350 is an application platform software that can be used with Smart device。 Main function: 1:Remote-monitoring: View video via APP remotely, know what is going on anywhere and anytime; 2: Two way audio function: audio in and audio out; 3:Device sharing: Share the device with your family numbers, view together, 4:Motion detection Alarm: Alarm and picture capturing about abnormal situation, guard the security.

iVMS350

Channels	Version Info	Time	Download Url
iVMS350	IOT_iVMS350_Android_V21.1.05.3	2021-01-28 13:32:52
	IOT_iVMS350_Android_V20.1.41.4	2021-01-14 08:28:39
	IOT_iVMS350_Android_V20.1.39.1	2020-09-29 09:37:17
	IOT_iVMS350_Android_V20.1.36.4	2020-09-15 16:59:00

LongPlus

LongPlus is an application platform software that can be used with cloud device. Main function: 1:Remote-monitoring: View video via APP remotely, know what is going on anywhere and anytime; 2: Two way audio function: audio in and audio out; 3:Device sharing: Share the device with your family numbers, view together; 4:Cloud storage of timing video and alarm video.

LongPlus

Channels	Version Info	Time	Download Url
LongPlus	LongPlus_Android_V21.1.35	2021-10-14 20:36:07

IVS365

IVS365 is an application platform software that can beused with device module. Main function: 1:Remote-monitoring:View video with APP remotely,know what is going on any where and anytime; 2:Two way audio function:audio in and audio out; 3:Device sharing:Share the device with your family numbers,view together; 4:Motion detection Alarm:Alarm and picture capturing about abnormal situation,guard the security.

IVS365

Channels	Version Info	Time	Download Url
IVS365	IVS365_Android_1.0.0.211101_R6	2021-11-16 14:22:38
IVS365	IVS365_Android_1.0.0.210619_R3	2021-06-19 11:46:08

SDP2000

SDP2000 is an application platform software that can be used with smart terminal devices. It supports management devices through network protocols, integrates multiple functions such as device management, personnel management, access management, and report management. It provides flexible and diverse deployment solutions. The server can be connected to multiple intelligent terminal devices, manage multiple entrances and exits, and can be widely used in airports, entry and exit gates, train stations , government agencies, schools, scenic spots, large factories and other places that need to be identified to help customers achieve Efficient, safe and intelligent entrance and exit management

SDP2000

Channels	Version Info	Time	Download Url
SDP2000（Windows）	SDP2000_EN_x64_V2.6.3.220209_R2	2022-02-14 17:44:52

GV-Cloud VMS User Manual v1

admin — Fri, 05 Apr 2024 13:02:24 +0000

GV-Cloud VMS User Manual v1, GV-Cloud VMS is a cloud-based video surveillance and data center solution. Thousands of on-site cameras, alarm devices, motion triggers and AI events can be efficiently monitored from a single cloud-powered platform. With GV-Cloud VMS, you can effortlessly access live streams, review playbacks, and query events from anywhere using a web browser.

GV-Cloud VMS is suitable for businesses of all sizes. The cloud solution is easily scalable to meet the increasing need for more cameras and storage capacity. User and camera permissions can be grouped to align with the structure of a corporation. Overall, the cloud solution streamlines video surveillance while increasing infrastructure flexibility and scalability.

GV-Cloud VMS is a cloud-based video surveillance and data center solution. Thousands of on-site cameras, alarm devices, motion triggers and AI events can be efficiently monitored from a single cloud-powered platform. With GV-Cloud VMS, you can effortlessly access live streams, review playbacks, and query events from anywhere using a web browser.

GV-Cloud VMS is suitable for businesses of all sizes. The cloud solution is easily scalable to meet the increasing need for more cameras and storage capacity. User and camera permissions can be grouped to align with the structure of a corporation. Overall, the cloud solution can streamline video surveillance while increasing infrastructure flexibility and scalability.

Local Devices

Cloud Features

GV-Cloud Bridge for

ONVIF and GV-IP cameras

GV-VMS

Live View

Event Snapshot

Cloud Backup

GV-Cloud Camera

GV-AI Guard

GV-Cloud VMS (cloud-based SW)

Local Playback

System Health

Share Link

Archive

Mobile App

1.1Key Features

•Cloud-based centralized monitoring of cameras and surveillances systems

•Video recordings stored in the cloud

•Direct-to-cloud camera integration (No NVR / VMS required)

•ONVIF camera support via GV-Cloud Bridge

•Instant status of the host storage, I/O, and cameras

•Event search and playback

•Group-specific user and camera permission settings

•Easy video sharing and archiving

•E-map to visualize and display camera locations during events

•GV-Cloud mobile app for instant alerts and remote viewing

1.2Compatible Browsers

The following browsers are compatible with GV-Cloud VMS.

•Chrome

•Firefox

•Safari

•Microsoft Edge

Note: The WS player is not supported by Safari.

1.3Compatible GeoVision Products

•GV-VMS (surveillance software): V18.3.2 + Patch or later; V17.4.7 + Patch or later

•GV-AI Guard (surveillance software): coming soon

•GV-Cloud Bridge (encoder): Firmware V1.03 or later

•GV-Cloud Cam: GV-GEBF4911

•GV-SNVR (encoder): to support in the future

•GV-Recoding Server: to support in the future

1.4Licenses

GV-Cloud VMS has the following types of licenses. For details, please contact our sales representatives.

Plan		Basic	Standard	Premium
Price		Free	Licensing by channel	Licensing by channel
Details		Log only – 30 Days	Event Snapshot – 30 Days	Cloud Backup – 3 / 7 / 15 / 30 Days
Features	Live View	V	V	V
	Local Playback	V	V	V
	System Health	V	V	V
	Event Snapshot	–	V	V
	Share Link	–	V	V
	Archive	–	–	V
	Cloud Backup	–	–	By resolution: SD / 720p / 2 MP / 4 MP
Note: 1.The Standard and Premium plans are priced based on the required number of camera channels. 2.The SD resolution is 640 x 480 or below. 3.System Health is the storage, I/O, and camera status of the host. 4.You will receive e-mail reminders 15 days before your license expires. Renew your license to continue receiving event snapshots and cloud backup. The archived recordings will not be limited to a 30-day retention period unless you manually remove them. 5.If you remove an existing host with event snapshots and cloud backup, its data will be removed from GV-Cloud VMS. 6.GV-VMS / GV-Cloud Bridge / GV-Cloud Camera (GV-GDR4900 / GEB4900 / GEBD4911) hosts have the following limits when uploading events onto GV-Cloud: Up to 2 events are supported for each channel per minute. Up to 7,680 events are supported for 64 channels per hour. Up to 184,320 events are supported for 64 channels per day.

Chapter 2 Getting Started

To get started, you must acquire a GV-Cloud VMS license and a series number from GeoVision.

1.1Login

1.Log into the GV-Cloud portal: https://www.gvaicloud.com/

2.Click Sign up.

3.Type the GV-Cloud user’s Name, E-mail, mobile phone number (optional), and Password. Type the password again

4.Click Agree to accept Terms of Use, Privacy Policy and GDPR, and click Sign Up. You will receive a confirmation e-mail.

5.To confirm the e-mail account, click the activation link in the confirmation e-mail. You will receive an additional e-mail confirming the success of GV-Cloud registration, along with an account ID number.

6.Log into GV-Cloud using the registered e-mail address and the account ID number.

IMPORTANT: Keep your account ID number, which is required each time you log into GV- Cloud.

.Note: The mobile phone number can be used for the two-factor authentication if needed. See 5.3 Two-Factor Authentication.

1.2Adding Licenses

For first-time users, you need to add a license to start the services.

1.Click the Account icon > Account Settings.

2.Click the Subscription icon, type your serial number, and click Verify.

3.Click Cloud VMS under Subscription List. Your order information is displayed.

4.To view details on a Plan you purchased, click it under the Subscription List.

5.After adding hosts to GV-Cloud VMS, you can return to the Subscription List page, and enable or disable any cameras using the License Cameras option of each Plan.

1.3Creating Hosts

You must create a Host for each GV-VMS, GV-AI Guard, or GV-Cloud Bridge that you want to connect to. To create a host on GV-Cloud VMS, follow the steps below.

1.Select Hosts in the left menu, and click at the top right. This dialog box appears.

2.Type Display Name, Password (to be the host’s GV-Cloud VMS login password), and select Time Zone for the host. The rest information is optional.

3.Click Apply.

The message “Host has been added” will be displayed. Keep the Host Code and Password

for configuring the connection to GV-Cloud on the host.

Note: To reset the password, select a host in the Hosts list, and click the Edit Info icon next to the Info tab. See [Info], 4.1 Hosts.

1.4Connecting GV-VMS or GV-AI Guard

Follow the steps below to connect GV-VMS or GV-AI Guard to GV-Cloud VMS for cloud central monitoring.

Note: The support for GV-AI Guard is coming soon.

In GV-VMS / GV-AI Guard:

1.Click Home > Toolbar > Network > Connect to GV-Cloud. A dialog box appears.

2.Type a Host Code and Password created on GV-Cloud VMS. For details, see 2.3 Creating Hosts.

3.Click Connect.

In GV-Cloud VMS:

When the GV-Cloud VMS connection is established, the host will be displayed, with a yellow icon or a green icon , on the GV-Cloud VMS Home page.

Without a license, you can view live streaming from the host.

1.In the left menu, click Live Streaming.

2.Expand the host in the host list.

3.Click a camera to see its live view.

By adding a license, you can receive snapshots or back up video to GV-Cloud VMS. For details, see 2.2 Adding Licenses.

Note:

1.If the GV-Cloud VMS connection fails in GV-VMS / GV-AI Guard, check to see if

WebCam Server and Mobile Service are enabled alongside Connect to GV-Cloud.

2.The yellow icon indicates that some of the host’s cameras are disconnected, while the green icon indicates that all of the host’s cameras are connected.

3.For camera events, only motion and video lost will be sent to GV-Cloud VMS by default. To send additional camera event types to GV-Cloud VMS, see 2.4.1 Configuring Advanced Settings.

1.4.1Configuring Advanced Settings

To specify which events should be sent to GV-Cloud VMS, click the Configure button on the Connect to GV-Cloud dialog box. Three types of settings are available: General, Camera, and I/O Device.

[General]

Figure 2-6

[Startup]

Run Remote ViewLog Service: Run Remote ViewLog Service automatically once the connection to GV-Cloud VMS is enabled. The service is required to play back recordings from GV-VMS / GV-AI Guard.

Run Mobile Service: Run Mobile Service automatically once the connection to GV-Cloud VMS is enabled. The service is required to access live view form GV-VMS / GV-AI Guard.

[Connection Broken]

Retry Interval: Set a time interval to reconnect GV-Cloud VMS to GV-VMS / GV-AI Guard if it loses connection.

[Notify GV-Cloud when the following events occur] Select which events to notify GV- Cloud VMS about. Click Modify to adjust the threshold for sending notifications when the free storage space or keep days falls below the threshold.

[Temp Folder] The path to store logs and recordings to be sent to GV-Cloud VMS.

[Camera]

[Notify GV-Cloud of the monitoring status] Notify GV-Cloud VMS whenever camera monitoring is enabled or disabled.

[Notify GV-Cloud when the following events occur] Select a camera from the list, and then select the type of event or data to be sent to GV-Cloud VMS. By double-clicking the following two fields, you can specify the alarm conditions for specific events.

Minimum Duration: Specify the minimum duration of motion or video lost before an alert is generated. You can also specify a minimum Interval between alerts to avoid sending them too frequently.

Tip: To apply the same settings to all cameras in the list, click the Apply All button .

[I/O Device]

Figure 2-8

[Notify GV-Cloud of the monitoring status] Notify GV-Cloud VMS whenever I/O monitoring is enabled or disabled.

[Input] Select an Input device from the list.

Notify GV-Cloud when I/O is triggered: Select to send a notification to GV-Cloud VMS when the selected input is triggered. Select an Event Type that best describes the input.

[Output] Select an output device the list.

Notify GV-Cloud when I/O is triggered: Select to send a notification to GV-Cloud VMS when the selected output is triggered.

1.5Connecting GV-Cloud Bridge

You can connect up to four ONVIF cameras, through GV-Cloud Bridge, to GV-Cloud VMS for cloud central monitoring.

In GV-Cloud Bridge:

1.In the left menu, select Service Settings > GV-Cloud. This page appears.

2.Enable Connection, and type a Host Code and Password created on GV-Cloud VMS. For details, see 2.3 Creating Hosts.

3.Click Apply. Once it is successfully connected, the State field will display “Connected”.

In GV-Cloud VMS:

When the GV-Cloud VMS connection is established, the host will be displayed, with a yellow icon or a green icon . on the GV-Cloud VMS Home page.

Without a license, you can view live streaming from the host.

4.In the left menu, click Live Streaming.

5.Expand the host in the host list.

6.Click a camera to see its live view.

By adding a license, you can receive snapshots or back up video to GV-Cloud VMS. For details, see 2.2 Adding Licenses.

Note:

1.To ensure a smooth playback on GV-Cloud VMS, it is suggested to connect a maximum of 2 cameras for the 4 MP license plan, 3 cameras for 2 MP license plan, and 4 cameras for 720p and SD license plan.

2.The yellow icon indicates that some of the host’s cameras are disconnected, while the green icon indicates that all of the host’s cameras are connected.

Chapter 3 Home Page

Name

Function

GV-Cloud Apps

Click the GV-Cloud Apps icon to access Cloud VMS, VPN, eMap, Audit Log, and Account Management.

For VPN, see the user’s guide.

For eMap, see Chapter 7 E-Map.

For Audit Log, see Chapter 6 Audit Log.

For Account Management, see Chapter 5 Account Management.

Left Menu

Access these functions: Home, Hosts, Live Streaming, Playback, Query Events, Share Links, Archives, and Groups. See Chapter 4 Cloud VMS Settings.

Host List

Display hosts and connection status. : The host is disconnected.

: All the host’s cameras are connected.

: Some cameras of the host are disconnected.

Note: A photo icon will appear to the hosts with Standard license plan and a cloud icon will appear for the Premium license plan.

Cloud Account

Logout: Log out the GV-Cloud account.

Account Settings: This option allows you to change the GV-Cloud account’s profile (Profile), password (Security), language setting / UI theme / time format (Appearances), as well as check and add subscriptions (Subscription).

Event Monitor

Display coming motion and AI events.

Use the Filter above the Host List to display the events of specific hosts.

Click an event to open the video window and view its snapshot, live view and playback.

View Display

Display motion and AI events in Photo View or List View.

3.1 Video Window

By clicking an event snapshot on the Home page, you can access the event playback, live view or snapshot, depending on the licenses you purchased.

6 7

No.	Name	Function
. 1	. Playback	Play video from a host directly. Right-click the image and select States to view the video information: codec, resolution, audio, bitrate, and frame rate.
. 2	. Cloud Playback	Play the video saved to GV-Cloud. Right-click the image and select States to view the video information: codec, resolution, audio, bitrate, and frame rate.
. . 3	. . Live View	Stream live video from the camera. Right-click the image and select States to see the video information: codec, resolution, audio, bitrate, and frame rate, and the number of connected clients.
4	Snapshot	View the snapshot taken when the event occurs.

Control Panel (for Playback)

: Play / Pause video

: Previous Frame / Next Frame

Click the Real-Time and Frame-by-Frame icons shown below to switch modes:

: Play back video in real time.

: Play back video frame by frame without audio.

: Enable / Disable audio. : Take a snapshot.

: Enable PIP (Picture-in-Picture) View on the top of the video. By dragging the square in the PIP View to get a close-up view of the image.

: Switch the live view to full screen.

Control Panel (for Live View)

: Play / Pause live view : Enable / Disable audio. : Take a snapshot.

: Improve the image quality

: Enable PIP (Picture-in-Picture) View on top of the video. By dragging a square in the PIP View to get a close-up view of the image.

: Switch the live view to full screen.

Chapter 4 Cloud VMS Settings

1.1Hosts

The Hosts page allows you to create host accounts and view the status of the host’s cameras, I/O devices, and storage. Click a created host in the list to access the following functions.

[Info]

This page allows you to edit the information of a host. Click next to Info to start editing. You can also reset the host’s login password from this page.

[Cameras]

You can view the camera’s connection, monitoring status, applied license plan, plan expiration date, camera resolution, and monitoring type on the Cameras page.

Note: When the camera’s resolution does not match the applied license plan, the following 2 icons will appear:

1.The yellow exclamation mark icon : Move your cursor to the icon and a tooltip of The resolution does not match will appear. This means the camera’s main or sub stream resolution is lower than the applied license plan, and the followings will occur:

(1)The recordings will be uploaded onto GV-Cloud VMS using the closest resolution;

(2)The “Resolution does not match” event will be included in GV-Cloud VMS event log.

2.The red exclamation mark icon : Move your cursor to the icon and a tooltip of The license does not match will appear. This means both the camera’s main and sub stream resolution exceeds the applied license plan, and the followings will occur: (1) The recordings will only be saved in the USB flash drive inserted in the host based on the main stream resolution; (2) The “License does not match” event will be included in GV-Cloud VMS event log.

[Modules]

The Modules page displays which inputs and outputs on the host are being triggered.

[Storage]

On the Storages page, you can view the host’s storage information such as the recycle threshold, Keep Day, storage path, and remaining storage space.

1.2Live Streaming

On the Live Streaming page, you can access the camera’s live view.

1.Select a host in the Host list.

2.Extend the Host to view its camera list.

3.Click a Camera. Its live view is displayed

4.Use the controls at the top of the Live Streaming window to change the view page, frame rate (Auto, 10s, 20s, 30s) or screen division (1, 4, 9, 16).

Host List

Page

Screen Division

Event Snapshot

Frame Rate

When motion or AI events occur, snapshots of them will appear on the left side of the Live Streaming window. By clicking an event, you can view the live view or play it back. For details, see 3.1 Video Window.

Note:

1.You can install the WS player from the GeoVision download page or the download icon on the upper right corner on the Live Streaming / Playback pages for a better live view and playback experience. The smoothness of videos played with the WS player depends

on the capabilities of your computer.

2.PTZ control function is supported for GV-Cloud Bridge hosts (firmware V1.05 or later) using WS Player.

1.3Playback

You can play back events directly from a host (Local Streaming), or from GV-Cloud (Cloud Streaming).

1.Select a camera in the Host list.

2.Select Local Streaming or Cloud Streaming.

3.Select a date to play back. You can also drag the timeline to find the desired events to play them back.

4.Click Play.

Date

Local Streaming / Cloud Streaming

Event Marks

Play

Note:

on the capabilities of your computer.

2.The WS player is not supported by Safari.

3.Cloud Streaming does not support colors in the timeline to differentiate between event types.

1.4Query Events

On the Query Events page, you can search for events by category, including I/O Event, System Abnormal, Camera Event, I/O Alert, System Status, Connection, Access Control, Storage, and AI Event.

1.Select a host in the Host list.

2.Define a time range.

3.Select an Event Category and an Event Type.

4.Click Search. The found events are displayed.

5.To export the found events in Excel format, click Export Events.

By clicking an event snapshot, you can view the live view or play it back. For details, see 3.1 Video Window.

Note: The event query can display up to 10,000 results.

1.5Share Links

On the Shared Links page, you can see a list of shared links you created through the video window. To create a shared link, see No. 8 in 3.1 Video Window.

Note: The note for a shared recording is editable. However, once a note is deleted, it cannot be added back to the recording.

1.6Archives

On the Archives page, you can see a list of archived recordings you created through the video window. To archive a recording, see No. 7 in 3.1 Video Window.

Double-click an archived recording to play it back.

Note:

1.The archived recordings will not be limited to a 30-day detention period unless you manually remove them.

2.The note for an archived recording is editable. However, once a note is deleted, it cannot be added back to the archive.

3.Up to 100 archives are supported. If you require additional archives, please contact our sales representatives.

1.7Alert

When an event occurs, you can be alerted via push notifications on your mobile device.

1.In the left menu, click Alert.

2.In the Alert list, click the Add Alert button.

3.Name the Alert.

4.Define Triggered Time and Trigger Schedule for the push notifications to be sent according to the set time and day.

5.Specify the Triggered Alert for push notifications to be sent upon the set events.

6.You can optionally enable / disable the alerts using the switch.

7.Click Save.

1.8Groups

On the Groups page, you can specify which account users have access to which hosts by creating groups. A group named “default” has been created with access to all hosts.

To create a group:

1.Click at the top right.

2.Name the group, and click Send. The group is created.

3.Click the newly created group.

4.To assign hosts and users to the group, click the Edit icon besides Group Info.

5.Select all Available Hosts or desired hosts, and click to add.

6.Select all Available Users or desired users, and click to add.

7.Click Save. The results may appear as follows:

To sort cameras:

After assigning hosts and users to a group, you can configure how camera channels from the hosts are arranged across different screen divisions.

8.Click the Sorting Cameras tab.

9.All the assigned hosts’ cameras are listed on the left. Drag a camera up and down the list to rearrange its order. You can toggle the split mode to see how cameras are arranged in different screen divisions.

10.Click Save.

IMPORTANT: The default group has been created to allow all users to access all hosts. Therefore, to specify an account user to view only limited hosts, remove the user from the default group.

Chapter 5 Account Management

5.1Adding Account Users

You can add account users to monitor different hosts on GV-Cloud VMS. GV-Cloud VMS supports two types of account users:

Master: The account user has access to all functions and settings.

Non-Master: The account user cannot create hosts and groups, nor can they access subscription services. In addition, the user has no access to VPN, Audio Log and Account Management functions.

To add an account user:

1.At the top of the left menu, click the GV-Cloud Apps icon > Account Management.

2.At the top right, click . The Create User page appears.

3.Type the user’s name, email address, and mobile phone number (optional).

4.Click Send. A confirmation e-mail is sent to the operator.

After clicking the activation link to confirm the e-mail account, the account user will receive another e-mail confirming the success of GV-Cloud registration, along with a temporary login password.

The account user can now log into GV-Cloud using the registered e-mail address and the temporary login password. To change the login password, click the Account icon at the bottom of the left menu and select Account Setting.

To assign host permissions:

See 4.7 Groups for details on how to specify which account users have monitoring access to which hosts. Only the hosts assigned to the account user will be displayed when the user logs in.

5.2Changing the User Type

To change a non-master user to a master user, follow the steps below:

1.At the top of the left menu, click the GV-Cloud Apps icon > Account Management.

2.Click a user account in the list.

3.Select Master.

5.3Two-Factor Authentication

By default, GV-Cloud accounts log in using their e-mail and password. 2-Factor Authentication (2FA) adds an extra layer of security to your account by requiring you to retrieve a code via SMS or e-mail in order to login.

To enable 2FA on the GV-Cloud account:

1.At the bottom of the left menu, click the Account icon > Account Setting.

2.Click Security .

3.Toggle the Enable 2FA option.

4.Select which way to retrieve a code for login: SMS or Email.

If you select SMS, a mobile phone number must be associated with the GV-Cloud account. To add a mobile phone number, click Profile. Type your phone number in the Mobile field, and click Verify.

If you select Email, the code will be sent to the email address you used to log in the GV-Cloud account.

Note: If multiple users are created under the same GV-Cloud account, each user must log in to configure their own two-factor authentication.

Chapter 6 Audit Log

Audit logs are records of events and changes made by your GV-Cloud accounts that provide a complete record of account activities. Therefore, audit logs are a valuable resource for administrators investigating suspicious network activities and diagnosing problems.

You can conduct a log search by specifying a time range, service, and user behavior. The Audit Log will return the following information:

Service: Cloud VMS, Account Management

Event: The activity was performed, e.g. Login, Logout, or Change Password.

User: The operator who performed an activity.

Date & Time

IP Address

Note: The Audit Log can store 60-day data, and overwrite it with new data on a daily basis.

Chapter 7 E-Map

You can place the icons of connected cameras on Google Maps or on a map you uploaded to GV-Cloud. The map will help you quickly pinpoint the location of an event or the devices you have installed.

7.1Adding a Map

1.In the left menu, click the GV-Cloud Apps icon at the top > eMap. Google Maps loads, and the created hosts are displayed in the left menu.

2.On Google Maps, zoom in on the location of the monitored building or area. Or skip to Step 3 to upload your own map.

3.To upload a map, click Add Map at the top of the left menu. This dialog box appears.

A.Name the map, and locate a map file or drag an image to the dialog box.

B.Click Save. A Pin is placed on Google Maps.

4.Click the Pin to open the map.

5.Click Edit at the top of the map

6.Drag cameras from the left menu onto the map according to their locations.

7.Optionally set up a view zone for illustrating the monitoring area of a camera:

A.Click a blue circle under the camera icon, and select Set Area. A fan-shaped view zone appears.

B.Click on the view zone. Its setting buttons and a red line appear.

C.Click and drag the red line to move the direction of the view zone.

D.To resize the view zone, click and drag two corners of it.

E.Change the color of the view zone if desired.

F.To complete the settings, click the Tick button.

8.Click Edit at the top of the map again when you are finished.

Tip: By clicking the 3D button, the created map can be displayed in 3D view, which you can zoom in and out of a map with the mouse wheel, and rotate it as desired.

7.2Setting up the Event List and Popup Map

You can enable the Event List on the right side of the map to display real-time events, and select which events should appear on the list. When an event occurs, the corresponding map with a flashing icon of a triggered camera will also pop up on the screen.

1.To specify which events should appear on the Event List, click Filter at the top right, select the desired event messages, and click Save.

2.To enable the map popup function, select Auto Select Newest Event at the top right. When the specified events occur, the relevant map with the flashing camera icon will pop up.

3.To view the live view of a triggered camera, click its icon.

Appendix

Basic Network Settings

In most cases, no network configuration is required to access the GV-Cloud services. Only when your firewall or ISP restricts outbound connections do you need to open the following default ports for remote connections.

Service	Connection Port
Live Stream	80, 3443, 56000
Playback	3443, 5552
Data Transmission	443, 56000
WS Player	9100

The GV-Cloud services also use the IP addresses listed below. If outbound connections are restricted, add the three IP addresses to the whitelist of your network for remote access.

*.gvaicloud.com

*.ccrelay.mygvcloud.com relay.vsm.mygvcloud.com,

GV-Cloud VMS (1): Registering and Logging in GV-Cloud Portal

GV-Cloud VMS (2): Registering Host ID

GV-Cloud VMS (3): Connecting GV-VMS Host to GV-Cloud

GV-Cloud VMS (4): Adding Host Camera in GV-Cloud VMS

GV-Cloud VMS (5): Querying and Playback in GV-Cloud VMS

GV-Cloud E-Map: Editing Remote E-Map

Wisenet SKY Cloud VMS User Manual

admin — Tue, 19 Sep 2023 19:13:57 +0000

.The Wisenet SKY Cloud Video Management System (VMS) is a Cloud-based service that replaces traditional digital video recorders (DVRs) and network video recorders (NVRs). The system is completely based on a modern redundant Cloud architecture that provides a web-browser-based interface and comprehensive mobile applications for iOS and Android.

Overview

The Wisenet SKY Cloud Video Management System (VMS) is a Cloud-based service that replaces traditional digital video recorders (DVRs) and network video recorders (NVRs). The system is completely based on a modern redundant Cloud architecture that provides a web-browser-based interface and comprehensive mobile applications for iOS and Android.

The Wisenet SKY Cloud VMS is utilized for traditional security applications such as securing buildings, properties, apartment complexes, factories, critical infrastructure, police stations, retail stores, and restaurant chains. However, it is used for many applications related to “business optimization” as well. Business optimization is the use of video to make a business or service run better by being more reliable, more efficient, or providing better customer service. In retail, this can be applied to perfecting the retail displays, sales process, training of employees, compliance with safety rules, and much more.

The Wisenet SKY Cloud VMS is built on the Wisenet SKY Video Platform. The Wisenet SKY Video Platform provides simple, modern API access to live and recorded video from the cameras, as well as all of the attached data of motion, tags, objects, and activity. These APIs are used to develop custom user interfaces and analysis applications for safety, motion, and other summary reports. The APIs are also used for creating integrations with external systems for monitoring and analysis, as well as development of custom user interfaces both in the mobile and web browser interfaces.

Who Should Use the Wisenet SKY Cloud VMS?

The Wisenet SKY Cloud VMS is a Cloud-based solution designed to operate for customers that have some Internet connectivity. It is NOT suitable for use by a customer that does not have an Internet connection. In general, the more bandwidth the customer has available, the better the system will work.

The key component of the bandwidth used by the Wisenet SKY Cloud VMS is the upload speed. Download speed is not as important. The minimum upload bandwidth that is recommended is 768 kbps. With this small amount of bandwidth, the system can operate properly with standard definition (SD) cameras. Using a Cloud-managed video recorder (CMVR) will allow higher resolution cameras to be used.

How Does the Wisenet SKY VMS Work?

The operation of the Wisenet SKY system is very simple. The digital and/or analog cameras communicate with the Wisenet SKY Bridge or CMVR, which is located at the customer’s site. This communication can occur either over the network (ethernet or wireless) or through an analog coax connection. Any configuration required by digital cameras will be performed by the bridge/CMVR.

The bridge/CMVR will record the video and audio to the local storage (located in the bridge/CMVR). This is necessary to buffer the video, but becomes extremely important if the Internet connection should go down.

Once the data is recorded to local storage, the bridge/CMVR will process the video and analyze it for any motion. If motion is detected, the video will be tagged with object and motion information. The video is then encrypted, and, if there is available bandwidth, the video is transferred to the Wisenet SKY Cloud Data Center for longer-term storage. In the case of the CMVR, the video may be kept locally rather than sent to the Cloud.

Using a CMVR with the Wisenet SKY Cloud VMS provides complete flexibility for storage of audio/video. In this case, the video may be stored locally, in the Cloud, or both. Different retention periods can be set for on-premises (local) and Cloud storage, and these periods can be adjusted for each individual camera. Furthermore, it is possible to transmit low-resolution video to the Cloud and keep high-resolution video local, or vice versa.

All access to both the live and recorded video is obtained via a connection to the Wisenet SKY Cloud VMS using a web browser or mobile application. The video and audio data will then be viewable. All configurations and

settings modifications are performed via this same Cloud connection. If the desired footage has not been transmitted to the Cloud or a live video feed is requested, the Wisenet SKY Cloud Data Center will quickly request the necessary data or feed from the bridge or CMVR. This is considered “on-demand” viewing.

How is Your Data Protected?

Security is crucial in an environment like this. All data is encrypted from the moment it reaches the bridge/CMVR until it is viewed through the Wisenet SKY Cloud VMS. The data on the bridge/CMVR is encrypted at rest, meaning that if the device is stolen, the data onboard cannot be viewed. The Wisenet SKY Bridges and CMVRs also only have outbound communication with the Wisenet SKY Cloud Data Centers. This means that they do not have any open ports, nor do they require any port forwarding on firewalls. They are inherently safer and more secure because of this.

The Wisenet SKY Cloud VMS encrypts all video, audio, and any other data that is transmitted to and from the Cloud. All data in the Wisenet SKY Cloud Data Centers is encrypted at rest.

The Wisenet SKY Cloud Data Center, although referred to as a single data center, is actually a series of data centers distributed throughout the world. These data centers communicate with each other and maintain connections to Wisenet SKY Bridges and CMVRs to provide functionality. Data is protected through a redundant architecture where customers’ video is actually stored 3 different times, making loss of any video highly unlikely.

Bridges and CMVRs

Overview

Wisenet SKY Bridges and CMVRs are critical components to making the Wisenet SKY Cloud VMS operate. They are the connection between the cameras (and other input devices) and the Wisenet SKY Cloud Data Center.

Without them, no data can get to the Cloud, and no data or video can be seen by the user. We won’t dive into each function performed by the bridges and CMVRs here, however, it is important to understand that the bridge/CMVR receives all the video (and audio) from the cameras and configures and controls IP cameras via the camera’s ONVIF interface.

Bridge/CMVR Security and Maintenance

Bridges and CMVRs only communicate with the Wisenet SKY Cloud Data Center. Because of this, they do not require any inbound open ports or firewall inbound openings. This keeps the data on the bridge/CMVR secure.

The Wisenet SKY Bridges and CMVRs are remotely managed and maintained by Wisenet SKY. The reseller or customer does not need to perform any software, firmware, or security updates. All of this type of maintenance is done automatically by the Wisenet SKY Cloud VMS. When the bridge/CMVR boots, it checks to see if there are any available updates and automatically applies them. This makes for a more secure and more reliable environment.

Available Models

The Wisenet SKY Bridge and CMVR are available in over 20 different models. Careful consideration needs to be taken to choose the appropriate model for each situation. There are bridges and CMVRs available that can support up to 180 cameras. More cameras at a single location can be supported by using multiple bridges/CMVRs.

The most popular bridge model for new installations is the 304. This is a physically small bridge, supporting up to 15 IP cameras, and is appropriate for remote locations. For retrofit applications using analog cameras, the most popular bridge models are the 310 and 410, which support 8 and 16 BNC (HD-over-coax) cameras, respectively.

The 310 and 410 models are known as Combo Bridges because they support both analog and digital cameras. It is a

1:2 relationship in the number of cameras supported: for every 1 analog input not used, 2 IP cameras can be used. So the 310 supports up to 8 analog or 16 IP cameras, and the 410 supports up to 16 analog or 32 IP cameras. Any combination of analog and IP can be used following the 1:2 rule of 1 analog or 2 IP cameras.

There are a large variety of CMVRs as well. Like the bridges, they are available in combo and digital-only versions. CMVRs are used when it is necessary, whether because of policy, compliance, or customer preference, to keep some or all of the video on-premises, or if there is not enough bandwidth available to transmit all of the recorded video to the Cloud.

The Bridges and CMVRs also have multiple options when it comes to physically mounting them. When server racks are available, we generally recommend rack mountable units, but, for other situations, smaller units that can be mounted in data closets or underneath desks are available.

All bridges and CMVRs include storage. For bridges, however, the storage is intended only as a buffer to hold the video for a short time in case bandwidth is not immediately available to transmit to the Cloud. CMVRs are designed for longer-term on-premises storage. However, the videos stored on the CMVR are still managed, controlled, and viewed from the Wisenet SKY Cloud VMS.

So, even with the CMVR, when the user wants to view the video, the encrypted data is sent through the Cloud to the Wisenet SKY Cloud VMS, allowing the video to be viewed from anywhere with an internet connection. This provides for a consistent user interface and better user experience, keeping it the same regardless of the hardware type (as long as minimum upload bandwidth is available). For a CMVR or bridge, we recommend a minimum of 2 Mbps upload above the preview transmit.

Some bridge and CMVR models have a video output connector and support local display. Using this connector, live video can be displayed on a monitor attached to the bridge or CMVR. This is useful in many situations where a manager wants the live view available at all times, or an overhead display is desired to show that surveillance is in use. Local display, like all items in the Wisenet SKY Cloud VMS, is managed and configured from the Cloud.

For details on current Wisenet SKY Bridge and CMVR models, please check https://www.hanwhasecurity.com/solutions/wisenet-sky/

Bridge/CMVR Failure

Bridges and CMVRs are basic computers (similar to a PC or the insides of an NVR or DVR), and are therefore susceptible to hardware failure. This can occur due to failure with the power supply, hard disk, or general electronics. If the bridge or CMVR fails, video recording will typically stop. With a bridge, video that has not been transmitted to the Wisenet SKY Cloud Data Center may be lost, and the bridge will need to be replaced. A CMVR may need to be replaced, or it could be repaired (depending on its size).

Because all the configuration information for the bridge/CMVR is stored in the cloud, replacing a bridge/CMVR is quick and painless. The Wisenet SKY Cloud VMS will push all the configuration information for the bridge/CMVR and cameras to the new device. The only work needed by the technician or customer is to physically replace the bridge/CMVR.

Cameras

Digital IP Cameras

The Wisenet SKY Cloud VMS uses the ONVIF standard to communicate with digital IP cameras. Unfortunately, this does not mean that the system works with all cameras that claim to be ONVIF compliant. ONVIF is only a small part of the complexity of communicating with Digital IP Cameras. The list of supported cameras is located at: https://www.hanwhasecurity.com/wisenet-sky-camera-compatibility-list/

If purchasing new cameras, we recommend using cameras that are listed on our website. If you have existing digital IP cameras that claim to be ONVIF compliant, we can often make them work. Please contact us for support.

The Wisenet SKY Cloud VMS can also support cameras that are manually configured and output RTSP streams. This is an advanced feature so please contact our support team for details on how to configure this for your specific situation.

Some Wisenet SKY customers have attempted to utilize the multi-stream capabilities of cameras to feed two different VMS systems. We strongly advise against this. There is too much complexity and crossover in the communications with the cameras to do this reliably. A camera should only communicate with the Wisenet SKY Cloud VMS.

Today’s digital IP cameras are very complex. They contain a tremendous amount of hardware and software. The software almost always has security issues and serious bugs, so it is common for these cameras to crash and hang. The Wisenet SKY Cloud VMS will automatically do everything it can to restart cameras that crash or fail like this, however, the cheaper cameras tend to crash and fail more often because the testing processes applied to them by the manufacturer are less stringent. If you want a reliable system we recommend choosing quality cameras.

Analog Cameras

Analog cameras can also be used with the Wisenet SKY Cloud VMS. Analog cameras typically require power from an external source, though. This is different from digital IP cameras that often use power-over-ethernet (POE) and can be powered directly from bridges/CMVRs/switches with POE.

Analog cameras need to be connected to Wisenet SKY Combo Bridges, typically using coaxial cable connections. Other connections are possible, but the most common (and the connectors provided by Wisenet SKY) are coax.

The Wisenet SKY Combo Bridges support both NTSC and PAL. Additionally, the combo bridges have been tested with over 1,000 different analog cameras, with 100% success.

Installation and Setup

This is a quick overview of the physical and network installation for the Wisenet SKY Cloud VMS. A bridge is used in this example, however, a CMVR is nearly identical.

Prerequisites

Internet connection and bandwidth: Each location requires an Internet connection for the Wisenet SKY Cloud VMS to function correctly. The available bandwidth is very important. Higher bandwidth provides faster response for the user, leading to a better experience. For each 1MP HD camera, we recommend about 500 Kbps upload speed. Note that these upload speed bandwidth suggestions compound, so two of those cameras will need 1 Mbps, and so on. Consumer grade bandwidth is acceptable; you do not need “business grade”.

DHCP enabled: The Wisenet SKY Bridge and most cameras will use DHCP IP addresses by default, so it’s best to make sure the modem or router supplied by your Internet provider has DHCP enabled. If you need to implement static IP addresses on either the Wisenet SKY Bridge or the cameras, please see the OPTIONAL section below.

Wisenet SKY Cloud VMS User Manual

Read Next : Wisenet WAVE User Guide

Physical Installation

Wisenet SKY Bridge: Connect the Wisenet SKY Bridge to the router or modem through the WAN port on the Bridge. This can be done either through a switch or directly. Make certain that you use the WAN port for this and not the CamLAN port. DO NOT CONNECT THE CAMLAN PORT TO YOUR REGULAR NETWORK – IT IS FOR CAMERAS ONLY!

Connecting the CamLAN port to a router or modem will serve addresses to any devices that are set to DHCP client, exposing them to the internet. When connected to cameras or a switch, the CamLAN does not allow internet connection whatsoever; it is a private network designed just for cameras in order to isolate them from the wide area network (WAN).

After connecting to the internet, connect the power supply to turn on the bridge. After booting up, the bridge will check for updates then download and install them if available.

Figure 1 – Wiring Diagram for Wisenet SKY Bridge or CMVR

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Wisenet SKY Cloud VMS User Manual

Power over Ethernet (PoE) Switch (for Digital Cameras): If there are more cameras than available ports on the bridge (or if your bridge does not support PoE), connect a PoE switch to the CamLAN port of the Wisenet SKY Bridge to supply power to your digital cameras. If you are using analog cameras the switch is not needed. The CamLAN port provides DHCP addresses for the cameras and is non-routable to the WAN. Alternatively, cameras may be connected to the same switch as the WAN port of the bridge. If you are using managed switches be sure to enable multicast.

Cameras: Connect each camera to the bridge, POE switch, or analog BNC connectors and power them up. The Wisenet SKY Quickstart Guide included with the camera has detailed instructions for different camera manufacturers, but, typically, no configuration via the camera’s web interface is needed. If reusing cameras from a previous setup, make sure they are set to factory defaults and that DHCP is enabled. It is best to upgrade the firmware on the cameras to receive the latest fixes and security from the manufacturer.

Wisenet SKY Cloud VMS Setup

Log in to your Wisenet SKY Reseller Account and Create a Customer Account: Log in to your Wisenet SKY Reseller Account at https://wisenetsky.com. If your company does not have an account, please contact Wisenet SKY Support (insidesales@hanwha.com).

After logging in you will see your Reseller Dashboard. Create an account for your customer by clicking the Add Account button. After the account has been created, click the “eye” icon next to the customer name to jump into the customer’s account.

Attach the Bridge to Customer Account: Attach the Wisenet SKY Bridge to the customer account by pressing the Add Bridge button on the Dashboard page. Enter the AttachId of the bridge you are installing and give the bridge a name. To follow best practices, choose a naming convention that will make sense to identify the bridge’s location and will be scalable.

Note that a bridge can only be attached to one account at a time; if you have already added the bridge to another account (for testing or evaluation) you need to delete it from the previous account before adding it for the customer.

Also note that a bridge cannot be reused with a different customer. It will need to be returned to Wisenet SKY so that the data can be erased and the hardware recertified. A new bridge is required for each new customer location.

Figure 2 – Add a bridge

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Figure 3 – Attach a Bridge

Add Cameras: The Wisenet SKY Bridge will continually scan for cameras on the network. After attaching a camera to the bridge (whether directly or using a switch), it should appear on the Customer Dashboard as an Available Camera after about 5 minutes. Click the plus sign to attach a camera and start transmitting video.

Figure 4 – Add Cameras

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Camera Doesn’t Appear: If no cameras appear after five minutes, power cycle the cameras. Some camera manufacturers only reply to ONVIF commands when the camera is first powered up, so if the bridge is booted after the camera, the camera may never be discovered. To further troubleshoot, connect a laptop to the same network as the cameras and scan to see if the cameras appear.

Note: Some camera manufacturers will default to a static IP address and not DHCP. Verify this using your camera manufacturer’s manuals and/or by checking the cameras’ IP addresses on the network.

Configure Camera Settings: Select the gear icon $ next to the camera name on the Dashboard to adjust the camera settings.

This can also be accessed when using a layout or camera view by clicking the drop-down arrow in the top-right corner of the camera’s preview image (see Figure 7 Camera Action Menu). Enter the appropriate values for the Camera, Retention, and Resolution tabs, in particular. You may have to enter the ONVIF username and password for the cameras if you set them up with one (see optional settings below).

Figure 6 – Camera Settings

Figure 7 – Camera Action Menu

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Optional Bridge and Camera Settings

The settings mentioned above work for most situations. However, there are times when additional settings need to be made.

Camera Web Password: It is strongly recommended that you change the default passwords on your cameras using their web interface. Most cameras use the same password for ONVIF and their web interface so you will need to update the ONVIF username and password in the Wisenet SKY Cloud VMS Camera Settings with the correct password when you change the web password.

Camera ONVIF Passwords: Some cameras may have separate accounts for ONVIF and the web interface. A new ONVIF user may need to be created in the web interface. The ONVIF username and password will need to be updated in Camera Settings.

Bridge Static IP Address: To configure the Wisenet SKY Bridge with a static IP address, you will need to connect a monitor and keyboard to the bridge. You can log in to the Admin Interface with username “admin” and the password is the last 5 digits of the bridge’s serial number. In the Admin Interface, choose “Configure Network”, then “WAN” and fill in all of the fields to set the static IP address.

Camera Static IP Address: You can configure cameras with static IP addresses without requiring any changes in the Wisenet SKY Cloud VMS. Simply make sure the IP addresses you use do not conflict with each other or any other devices on the network. Note that you must set the static address for the camera using the camera’s web interface. If using CamLAN, addresses 10.143.0.2–99 are available to use as static addresses; CamLAN begins serving DHCP addresses at 10.143.0.100.

Cameras on Bridge WAN Port: The Wisenet SKY Bridge will scan the WAN and CamLAN ports for cameras, and cameras found on either network port will appear as “Available Cameras”. The Wisenet SKY Bridge uses multicast to discover ONVIF cameras and multicast should be enabled on any connected switches.

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Web Based User Interface

The Web Based user interface for Wisenet SKY Cloud VMS is available at the following url: https://wisenetsky.com

Enter your email address and password to log in to your account. If you do not know your login credentials, check your email account. When your account was created by a Wisenet SKY admin or a Reseller, you should have received an email with a link to set your password. If you did not receive this email, please contact Support.

Once you have your account you can add Bridges and cameras to it.

Adding Bridges and Cameras

Bridges and Cameras must be added to your account before you can record video using the Wisenet SKY Cloud VMS. Bridges are added first, then cameras can be added to each bridge.

Adding a Bridge

When a Bridge or CMVR is first used it must be connected to your Wisenet SKY Account before you can add cameras, record video, or perform any functions. From the Dashboard, click the yellow plus sign button in the top right to add the bridge to your Account. You will need the AttachID, which is on the Quickstart Guide packaged with the bridge.

Figure 8 – Add a Bridge

Enter the AttachID and a name for the bridge. The AttachID can be typed with or without the dashes. The bridge name is for your convenience; We recommend using a bridge name that denotes its location and follows a standard that will allow multiple bridges to be added using the same naming convention. Once the bridge is added you will be able to add cameras and start the recording process.

Figure 9 – Attach a Bridge

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Adding a Camera

Once a bridge has been added to an account it will begin to scan the network for compatible cameras through both the WAN and CAMLAN ports of the bridge. Wisenet SKY recommends only connecting cameras to the CAMLAN side (in more complex network environments, it may be necessary to have cameras on the WAN network, but this can expose camera IP addresses). When cameras are found, they will appear in the Available Cameras section.

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Q Video Search – Beta

Figure 10 – Add a Camera

Camera discovery can take up to five minutes. If attached cameras do not appear in the Available Cameras list after 5 minutes, try power cycling them. Some cameras, such as those made by Samsung, will only make an ONVIF announcement upon their startup. If the bridge is booted after a camera that is programmed by the manufacturer this way, the camera will need to be power cycled to be discovered.

Add an available camera by clicking on the green plus button to the right of the camera’s name. When adding a new camera, the camera will be configured and a preview of the camera will appear. The preview could take up to 1 minute or longer to appear as some cameras are very slow to configure and set up.

The preview image appears so that you can aim the camera. It is also recommended to go ahead and name the camera and configure the settings now. You should choose a camera naming convention that will make the camera easy to recognize and will be scalable for a growing environment.

Figure 11 – New Camera Field of View

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Layouts

A layout is a configurable screen that allows you to customize the display size and position of the camera preview video. Layouts remain the same across the web interface and the mobile devices. You can control which layouts which users get access to.

Creating a New Layout

Choose “Layouts” from the navigation menu on the left. Thcn select “New Layout” from the drop down menu at the top of the screen.

Figure 12 – Layout Dropdown Menu for New Camera

You will automatically be prompted to “Add Cameras” as shown in Figure 14 – All cameras appear in the Add Camera to Layout screen. You can filter the cameras that are displayed by typing in keywords based on the camera name or camera tags in the filter box

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Show al camcrar

Figure 13 – Add Cameras

Layout Administration And Editing

To edit, administer, or add cameras to an existing layout choose the layout you want to update from the main menu tree and then activate the dropdown menu at the top of the screen.

Figure 13 – Layout Menu

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New Layout: Creates a new layout

Edit: You can adjust the size of each preview window and remove previews from your layout

Add Camera: You can add cameras to any layout by selecting Layouts on the main menu tree. Click the name of the current layout as shown in Figure 13 – Layout Menu in order to see the dropdown menu for layouts.

Settings: Using the Layout Menu, select “Settings.” A new dialog will appear letting you rename the layout, choose aspect ratios for the cameras, along with the max number of cameras per row and the option to show the camera name above each preview window.

Figure 14 – Layout Settings

Delete: You may delete a layout by selecting the “Delete Layout” option from the Layout menu. You will be prompted to confirm this before the layout is deleted

Camera On: Turn on all cameras in that layout

Camera Off: Turn off all cameras in that layout

Dynamic Filtering

Dynamic Filtering enables you to find and watch cameras across many locations and display those cameras in once consolidated view. By typing the name, tag, location, or address will display filtered camera results immediately in any screen. You can then create a layout or save the filter for quick retrieval.

From any screen, enter text to filter results in real time.

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Figure 15 – Dynamic Filter Text Entry

The name, tag, address, and location are used to filter. The results are displayed as text is entered and remain persistent until the text is cleared. Clearing the text can be done by pressing “Esc” on the keyboard, or by clicking the “x” which appears when text is entered.

Figure 15 – Example Filter in Layouts

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The results can be saved by clicking the plus button O to the right of the text entry bar.

Figure 16 – Clear and Save

The text entered to perform the filter becomes the suggested name when you press the button to save. The options to save are as a filter or as a layout. This makes creating layouts very efficient. Saved filters are accessed by clicking the bookmark button to the right of the text entry.

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Bookmark Button

Figure 17 – Save Filter Button

Recalling a filter does not offer the option to save unless the filter text is changed.

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Figure 19 – Example of Zip Code Filter in Map View

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There are a few differences between a saved filter and a layout. The main difference is that a layout is fixed. It will not change unless it is edited (by adding or removing cameras). When editing a layout, the order and size of the previews can be set. The saved filter is dynamic.

For example, if you have a filter that uses a zip code, recalling that filter will show the results of any new cameras that are added within that zip code. When viewing filter results in layouts or tags view, the order and size of the previews cannot be changed. They are shown in alphabetical order and sized evenly just as viewing tags. A filter can be deleted by clicking the “x” to the right of the filter name.

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Figure 20 – Example of Delete Filter

Leaving blank space between words treats the space as ‘or’ so that a text entry of ‘lobby parking’ would show any cameras that had ‘lobby’ or ‘parking’ as part of any camera metadata.

lobby parking

Figure 21 – Example of an OR

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Putting words in quotes will use the space between as ‘and’ so that ‘“parking rear”’ would only show cameras that had both “parking” and “rear” so that a camera with name or tag “rear parking” would be shown but a camera named “rear building” or “front parking” would not be seen.

Figure 22 – Example of an AND

Dashboard Update:

Cameras are grouped together by the bridge they are attached to. The bridge is shown first followed by the cameras underneath it. The bridge name can be used to quickly perform a filter to see the previews of all cameras on a bridge.

Figure 23 Filter Example – Dashboard Bridge / Cameras

Location

Set the location of a bridge by opening bridge settings and selecting the location tab. Information entered here is used by dynamic filtering. If cameras are not added to a map, they may still be filtered and viewed using location information from the bridge on the dashboard, and in layouts, tags and notifications views.

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Bridge Settings # HANWHA FAE – Bradford

Bridge Location Metrics Local Display Notes

Cancel I Save Changes

Figure 24 – Bridge Settings / Location

Camera Settings

You have the ability to configure common settings across all added cameras. Such settings include retention, resolution, bandwidth, bit rate, motion settings and alerts. Specific options will change based on the camera.

Camera Settings – Camera

ON: If the checkbox is checked the camera will be on and record during the specified hours. If the checkbox is not check the camera will be off all the time and will not record anything ever.

24 Hours/Work Hours/Non-Work Hours/Custom Hours: If the ON checkbox is checked the camera will only operate and record during the selected hours. If 24 Hours is selected the camera will operate and record all the time. If Work Hours is specified the camera will only operate during work hours. The Work Hours can be changed in the Account Settings.

Name: The name of the camera. You can give it any name you would like. It will be shown in the Dashboard, Alerts, and in the Layout displays. We recommend descriptive long names.

Login: The username and password used to access the camera. For most cameras this is the same Username/Password as used to access the web interface. Not needed or shown for analog cameras. The password is not needed for cameras where the password is the default or a password is not needed for ONVIF access. If you have put your passwords into the Account->Camera settings (this list of

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passwords), you will not need to enter the passwords again here. This is used if you have a lot of cameras and you set the same password on them.

Time Zone: Set this to the time zone where the camera is located.

Tags: Tags are used to create groupings of cameras. You can have as many Tags as you want. Cameras with the same Tag will appear under the Cameras display. Tags are used to create easy groupings of your cameras.

Notes: Notes is an area for the installer or owner to record items about this camera. Sometimes used when the configuration of the camera is complex or other items. You can enter anything you want here to be reminded.

Information: Displays the make, model, firmware, and other information about the camera. Key item displayed is the LOCAL IP address that can be useful during the installation process.

Camera Settings // XNV-6011

Camera

Retention

Resolution

Analytics

Motion

Metrics

On:

Name:

Login:

Time Zone:

Tags:

Notes:

Audio Location

Information:

Manufacturer:	Hanwha Techwin
Model:	XNV-6011
Firmware:	2.10.02_20220117_R573
MAC Address:	00:09:18:52:07:65
IP Address:	192.168.10.183 .
ESN:	100a3ce7
Bridge:	HANWHA FAE – Bradford (ESN: 100e405f)

Delete Camera

Figure 25 – Camera Settings

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Camera Settings – Retention

Cloud Retention: Sets the number of days that recorded video will be kept in the cloud. Note that changing this value may affect billing.

Local Retention: On CMVR’s video can be kept locally. This will set how long the CMVR will attempt to keep video locally. If the CMVR runs out of disk space it will delete old video to make room for the new — even if it must delete video within the retention period.

Figure 26 – Camera Retention Settings

Camera Settings – Resolution

The Wisenet SKY Cloud VMS utilizes 2 streams of video. The first is Preview Video and the second is the Full Video. Normally the Preview video is recorded continuously and the Full Video is recorded only on motion (events).

Preview Video

Resolution: Sets the resolution of the preview video that will be recorded. We recommend CIF resolution.

Quality: Controls the amount of compression on the preview video. Low Quality will reduce the bandwidth the most.

Update: Sets the frames per second for the preview video. We recommend 1 frame per second.

Transmit Mode: Controls when the preview video is sent to the cloud data center. Always means that the Preview Video is immediately sent to the cloud. Event means the Preview Video is sent to the cloud when motion or other events occur. Background means that the Preview Video is only sent when Bandwidth is available on the schedule for the Bridge. On Demand means that the Preview Video is only sent to the cloud when someone is watching it. The recommended value is ALWAYS.

Max Bandwidth: Set the maximum bandwidth for the Bridge to use when sending the Preview Video to the cloud. The Bridge will not exceed this bandwidth for transmission. A low value will cause the previews to appear slow when viewing them in a layout. You should not set the sum of your Preview Video max bandwidths greater than 50% of your total available bandwidth.

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Full Video Recording

Resolution: Resolution that will be used for full frame rate H.264 recording.

Quality: Controls the compression rate on the H.264 recording. We recommend Low or Medium.

Bit Rate: Also controls the compression rate of the video recording. The setting depends greatly on the camera. We recommend leaving this at its default value.

Transmit Mode: Controls when the Full Video is sent to the cloud data center. Always means that the Video is immediately sent to the cloud. This mode requires the largest upload bandwidth. We do not recommend it. Event means the Video is sent to the cloud when motion or other events occur. Once again, bandwidth must be available to use this mode. Background means that the Video is only sent when Bandwidth is available on the schedule for the Bridge. On Demand means that the Video is only sent to the cloud when someone is watching it or requesting it. The recommended value is Background.

Record When: Sets when the Full Video is recorded. Normally recording is only done when there is motion, but you can also select to do full recording all the time. If you set to Always, you will need at minimum double the amount of upload bandwidth. We recommend EVENT. Keep in mind the preview video is always recorded. The most efficient use of bandwidth is to use EVENT. This also helps to find video of interest more quickly.

Camera Settings //XNV-6011

Camera Retention Resolution Motion Analytics Audio Location Metrics

Video Stretching:

Quality:

default v x

Quality:

Record When:

Estimated preview video for this camera (85kbps)

Update Rate: 1 s

Bit Rate: 1536 kb

Cancel I Save Changes

Figure 27 – Camera Resolution Settings

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Camera Settings – Motion Detection

The Wisenet SKY Cloud VMS includes integrated motion detection system. This system can be adjusted in numerous ways and can have as many motion regions as your need.

Master Motion Sensitivity: This is the default level of motion sensitivity that is applied to the entire image. If you have created a region on the image the regions motions sensitivity can override the Master Motion Sensitivity for that region.

Master Motion Object Size: The motion detection system looks for objects moving through the image. The size selection can be small, medium or large. Large objects will be approximately 10% of the full image size. Small objects will take up about 1% of the full image.

Note: You can see the results of changes to these settings by clicking “apply.” Note that the red motion boxes that appear do not reflect object size. In order to see if the object size is triggering recording, look for the green circle that indicates “recording” in the upper right corner of the video.

Regions/Alerts: You can create an unlimited number of regions and alerts. Press the New Region button to create a new region.

Region Name: The name of the region you are going to edit or create.

Disable Motion: Checking this box will disable all motion detection in the region. This is used to block out trees or extraneous areas from causing unnecessary recording.

Region Sensitivity: The Master Sensitivity and the Master Object Size can be overridden for the region. The values specified for the region will be used instead of the Master values for any objects that are in the region.

Alert Enable: Check the box to turn on alerts for any motion in the region. Alerts can have a specified period of time when they are active. For example you could have motion alerts only when the office is closed or at night.

Alert When: This sets the time to trigger the alert for this region. The default is “24 hours” but choices are “Work hours,” “Non-Work hours,” and “custom.”

Re-arm: Sets the time when an alert will re-arm and be ready to trigger again.

Immediate: The alert is re-armed immediately. This creates the highest number of alerts.

After x minutes: The alert will not be re-armed for the number of minutes entered. For example, checking “After” and entering “15” will cause the alert to wait 15 minutes before another alert is triggered no matter whether motion is detected in the region or not.

After quiet for x minutes: The alert will not be re-armed until there is no motion detected in the region for the number of minutes entered. For example, checking “After quiet for” and entering “5” will cause the alert to re-arm only after five consecutive minutes without motion in the region. This helps to limit the number of alerts.

Max Per Hour: Will set the maximum number of alerts that can be triggered in an hour regardless of how many times motion is found in the region. This helps to limit the number of alerts.

Alert Who: This indicates the users of the system that should receive the alert for this region.

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Alert Mode: The VMS has an alert mode. The mode is specified in the Account Settings. The Alerts will only be created when the corresponding Alert Mode is active. This is generally used for applications where you would like one set of alerts normally, but another set of alerts at a different time. For example you might want certain alerts active during normal business days and have a different mode of alerts for holidays.

Alert Level: the level of the alert can be specified here. An alert has a level. The users can specify that they only want to receive alerts that are HIGH, LOW or both. This allows some users of the system to limit the alerts that they receive.

Figure 28 – Motion Detection Settings

Camera Settings – Analytics

There are analytics for counting, line crossing, intrusion and loitering. As with motion detection, analytics can be added to any camera including analog. Each analytic provides counts and graphs for detailed analysis. Alerts can be generated for line crossing, and intrusion.

Considerations for Analytics

Analytics use considerable resources on the bridge. At this time, only five cameras per bridge should have analytics enabled. Cameras should be capable of 16 frames per second for the MJPEG preview video which is used for Analytics. 16 frames per second is the most accurate. 12 fps is ok but 8 fps does not give adequate results.

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To enable Analytics, go to camera settings and choose the Analytics tab. Each analytic may be enabled separately and is billable per camera. A new tab will appear for each when clicking the checkbox.

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Figure 29 – Enable Camera Analytic

Analytics – Counting

Object Sensitivity: By moving the slider to the left or right you can decrease or increase the sensitivity of object detection in the scene. The default sensitivity is 80 from a max sensitivity of 100.

Max Object Size: Set Max Object by clicking on the value or the edit button d and adjusting the outer box that appears in the preview area.

Min Object Size: Set Min Object by clicking on the value or
appears in the preview area.

the edit button ^z and adjusting the inner box that

Tip: You can deactivate the Max Min Object Size control by clicking on the edit button -’

again.

Name: click on the name to edit.

Direction: click the arrow to adjust the direction in 90 degree increments or you can click the compass-point arrows in the preview window to select the direction.

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Pencil: click to edit the line in the preview window.

Trash Can: click to delete the line.

Cancel: click to ignore any changes since the last changes were saved (or applied) and to exit the Camera Settings dialogue.

Camera Settings IIXNV-6011

Camera Retention Resolution Motion Analytics Audio Location Metrics

Enable Counting

Object Detection Settings Z

Figure 30 – Configure Count Analytics

Analytics – Line Crossing

Max Object Size: Set Max Object by clicking on the value or the edit button < and adjusting the outer box that appears in the preview area.

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Min Object Size: Set Min Object by clicking on the value or the edit button ” and adjusting the inner box that appears in the preview area.

Tip: You can deactivate the Max Min Object Size control by clicking on the edit button -‘ again.

Name: click on the name to edit.

Direction: click the arrow to adjust the direction in 90 degree increments or you can click the compass-point arrows in the preview window to select the direction.

Pencil: click to edit the line in the preview window.

Trash Can: click to delete the line.

Cancel: click to ignore any changes since the last changes were saved (or applied) and to exit the Camera Settings dialogue.

Alert When: This sets the time to trigger the alert for this region. The default is “24 hours” but choices are “Work hours,” “Non-Work hours,” and “custom.”

Re-arm: Sets the time when an alert will re-arm and be ready to trigger again.

Immediate: The alert is re-armed immediately. This creates the highest number of alerts.

After quiet for x minutes: The alert will not be re-armed until there is no motion detected in the region for the number of minutes entered. For example, checking “After quiet for” and entering “5” will cause the alert to rearm only after five consecutive minutes without motion in the region. This helps to limit the number of alerts.

Max Per Hour: Will set the maximum number of alerts that can be triggered in an hour regardless of how many times motion is found in the region. This helps to limit the number of alerts.

Alert Who: This indicates the users of the system that should receive the alert for this region.

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Figure 31 – Configure Line Crossing Analytics

Analytics – Intrusion Detection

Max Object Size: Set Max Object by clicking on the value or the edit button ^1 and adjusting the outer box that appears in the preview area.

Min Object Size: Set Min Object by clicking on the value or the edit button < and adjusting the inner box that appears in the preview area.

Tip: You can deactivate the Max Min Object Size control by clicking on the edit button < again.

Name: click on the name to edit.

Direction: click the arrow to adjust the direction in 90 degree increments or you can click the compass-point arrows in the preview window to select the direction.

Pencil: click to edit the line in the preview window.

Trash Can: click to delete the line.

Cancel: click to ignore any changes since the last changes were saved (or applied) and to exit the Camera Settings dialogue.

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Alert When: This sets the time to trigger the alert for this region. The default is “24 hours” but choices are “Work hours,” “Non-Work hours,” and “custom.”

Re-arm: Sets the time when an alert will re-arm and be ready to trigger again.

Immediate: The alert is re-armed immediately. This creates the highest number of alerts.

After quiet for x minutes: The alert will not be re-armed until there is no motion detected in the region for the number of minutes entered. For example, checking “After quiet for” and entering “5” will cause the alert to rearm only after five consecutive minutes without motion in the region. This helps to limit the number of alerts.

Max Per Hour: Will set the maximum number of alerts that can be triggered in an hour regardless of how many times motion is found in the region. This helps to limit the number of alerts.

Alert Who: This indicates the users of the system that should receive the alert for this region.

Figure 32 – Configure Intrusion Analytics

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Analytics – Loitering Detection

Figure 33 –ANALYTICS Loitering Configure and Alert Screen

Object Sensitivity – By moving the slider to the left or right you can decrease or increase the sensitivity of object detection in the scene. The default sensitivity is 80 from a max sensitivity of 100.

Max Object Size – Set Max Object by clicking on the value or the edit button -’ and adjusting the outer box that appears in the preview area.

Min Object Size – Set Min Object by clicking on the value or the edit button -’ and adjusting the inner box that appears in the preview area.

Tip: You can deactivate the Max Min Object Size control by clicking on the edit button -’ again.

Name – click on the name to edit.

Dwell Time – The amount of time an object must be before the analytic is triggered.

Pencil -click to edit the line in the preview window.

Trash Can – click to delete the line.

Cancel – click to ignore any changes since the last changes were saved (or applied) and to exit the Camera Settings dialogue.

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Alert When: This sets the time to trigger the alert for this region. The default is “24 hours” but choices are “Work hours,” “Non-Work hours,” and “custom.”

Re-arm: Sets the time when an alert will re-arm and be ready to trigger again.

Immediate: The alert is re-armed immediately. This creates the highest number of alerts.

After quiet for x minutes: The alert will not be re-armed until there is no motion detected in the region for the number of minutes entered. For example, checking “After quiet for” and entering “5” will cause the alert to rearm only after five consecutive minutes without motion in the region. This helps to limit the number of alerts.

Max Per Hour: Will set the maximum number of alerts that can be triggered in an hour regardless of how many times motion is found in the region. This helps to limit the number of alerts.

Alert Who: This indicates the users of the system that should receive the alert for this region.

Camera Settings – Audio

Audio Enabled: Enables audio recording if the camera is capable.

Copy Audio To: Enables audio to be copied from one camera to other cameras attached to the same bridge. Select the cameras from the drop down list and Save Changes. The audio from this camera will be copied to the cameras selected during full video recording.

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Figure 34 – Audio Recording Settings

Camera Settings – Location

The address and latitude longitude information is used when placing the camera on the map. You only need to enter this information if you are going to utilize the map. The data here can be edited graphically using the Map interface. It can also be entered using our Mobile application if you are located at the camera.

Street Address: Address where the camera is located

Latitude/Longitude: The location of the camera

Azimuth: The direction the camera is pointing

Range: The approximate distance the camera can “see”.

Floor: If in a building the floor the camera is located on. You may change floors for the camera on a map by changing the number here.

To delete a camera from the map, delete all entered text on this tab and save the changes.

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Camera Settings I! XNV-6011

Camera Retention Resolution Motion Analytics Audio Location Metrics

Cancel I Save Changes

Figure 35 – Camera Location Information

Camera Settings – Metrics

Cloud Bandwidth: A graph of the bandwidth used to transmit to the cloud data center for this camera.

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Figure 36 – Cloud Bandwidth Utilization

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Camera Bandwidth: Bandwidth used to transmit data to the bridge

Figure 37 – Cloud Bandwidth Utilization

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Data Storage: Total storage used on the bridge

Figure 38 – Cloud Storage Utilization

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Delta Storage A graph of data stored and freed (also denotes purge within retention) from the bridge

Camera Settings # XNV-6011

1000 MB

-2000 MB

00:00 00:00

01-20 01-21

00:00 00:00

01-22 01-23

00:00 00:00 00:00

01-24 01-25 01-26

Cancel I Save Changes

Figure 39 – Cloud Storage Delta

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Camera Settings – Maintenance

Camera Settings // CF1 Green Room (2MP)

Camera Retention Resolution Motion Analytics Audio Location Metrics Maintenance

This camera is on a supported switch and can be power cycled using the managed switch CF1 EEN 24 port PoE – 8th floor ■>rt1).

Power Cycle Camera

Cancel I Save Changes

Figure 40 – Maintenance

Bridge Settings

Similar to Camera Settings, you can access the Bridge Settings by clicking gear icon under actions for a bridge.

Bridge Settings – Bridge

You may configure the name of the bridge, time zone and default bandwidth. The bridge name is a convenience feature to help identify the bridge. The time zone of a bridge will be the time zone used for the bridge and all cameras connected to the bridge.

The Default Transmit Bandwidth enables the user to decide how much bandwidth should be used to upload recorded video. The default setting is Auto. Auto will use 30% of available measured upload bandwidth. The camera transmit default setting of “background” will use the settings here for Default Transmit and Scheduled Transmit Bandwidth. The Scheduled Transmit Bandwidth allows for alternative settings based on a schedule.

Note: While viewing viewing live video

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Figure 41 – Bridge Settings

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Bridge Settings – Location

If you provide location information, the bridge can set a location on the Map page to help you locate your cameras. The Bridge will lookup the Latitude and Longitude if you only provide the street address, city, state, and zip.

Bridge Settings H HANWHA FAE – Bradford

Bridge Location Metrics Local Display Notes

Cancel I Save Changes

Figure 42 – Bridge Location Information

Bridge Settings – Metrics

Our bridge tracks and analyzes information locally. These graphs help the installer understand what is going on with the system and how it can be optimized.

Bridge Settings – Metrics – Bandwidth

This graph shows the average bandwidth used during the previous hours and days. This is a stacked graph that shows the total bandwidth along with what percentage is used for real-time vs. background. Real-time bandwidth is used by the preview images, live streaming videos and system meta-data.

Background bandwidth is used by uploading historic videos that have been saved locally to the bridge.

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Bridge SettingsH HANWHA FAE – Bradford

Bridge Location Metrics Local Display Notes

Cloud BW Cloud BW Measured Storage * Storage Cam Cloud BW Cam Storage ^A Cam Storage

• Background + On-Demand • Real-Time

Cloud BW

Ih 12h Id 7d

From 2023-01-19 To 2023-01-26

Figure 43 – Bridge Bandwidth Utilization

Bridge Settings – Metrics – Bandwidth Measured

This graph shows the average upload bandwidth speed between the bridge and our cloud. The data is collected as actual video is being sent to the cloud and it is a very good representation of the available bandwidth. Fluctuations in bandwidth are also shown and this information is help for diagnosing problems. The Bandwidth Measured is used to adjust the “Auto” setting of Background Transmit on the bridge.

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Bridge Settings il HANWHA FAE – Bradford

Bridge Location Metrics Local Display Notes

Cloud BW Cloud BW Measured

Storage

Storage Cam Cloud BW Cam Storage

Cam Storage

Cloud BW Measured

4h 12h 1d 7d From 2023-01-19 To 2023-01-26

100 Mbps 100 Mbps

Figure 44 - Bridge Bandwidth Measurement

Bridge Settings – Metrics – Storage

This graph shows the total amount of data changed for a given hour. Values that are negative indicate that more video was uploaded than stored. After several days, a pattern should start to be established which shows a sustainable amount of data uploaded vs. recorded.

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Bridge Settings ¡1 HANWHA FAE – Bradford

Bridge Location Metrics Local Display Notes

Cloud BW

Cloud BW Measured

Storage

Cam Cloud BW

Cam Storage

^ Cam Storage

• Delta Storage

Delta Storage

1 000 MB

0 MB

-1000 MB

-2000 MB

lh 12h 1d 7d

iiiiiiiniiiii

.mill lililí lllllllllnlliillllllllllllll

From

2023-01-19

2023-01-26

1000 MB

■I»…

-1000 MB

-2000 MB

Figure 45 – Bridge Disk Input/output

Bridge Settings – Metrics – Disk Space

This shows the total available space on the attached storage. The useable data is limited to 80% of the total capacity in order to prevent fragmentation and allow additional headroom in the event of setting changes.

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Bridge Settings ii HANWHA FAE – Bradford

Bridge Location Metrics Local Display Notes

Cloud BW Cloud BW Measured Storage

Storage Cam Cloud BW Cam Storage

^A Cam Storage

• Available 9 In Use

Disk Space

1000 GB

lh 12h Id 7d

From 2023-01-19 To 2023-01-26

500 GB

1000 GB

Cancel I Save Changes

Figure 46 – Bridge Disk Utilization

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750 CB

1000 GB

500 GB

00:00

01 -20

00:00

01-22

00:00

01-24

00:00

01 -26

III

Figure 47 – Camera Storage

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Figure 48 – Camera Delta Storage

00:00

01-20

00:00

01-21

00:00

01-22

00:00

01-23

00:00

O’ -24

00:00

01-25

00:00

01-26

Bridge Settings – Local Display

If the bridge or CMVR supports local display, a “Local Display” tab will be available. There are two local display options, Local Display Via Browser and Local Display Via Monitor. Click the check box to “Enable” the display. Select the Layouts to be viewed and “Save Changes.” The HDMI or DVI/VGA output will be changed to display the live preview of cameras. A USB keyboard can be connected to the bridge and the up and down arrows will toggle the available layouts. Note: the live video depends on what the preview resolution and quality is set to per camera. The video is displayed at 4 frames per second.

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If you need to do maintenance on a bridge set to external display, go to the bridge settings and uncheck “Enable” for Local Display and Save Changes. If the bridge is not connected to the cloud, connect a keyboard and press “q” to temporarily disable local display. When the bridge is back online, toggle the “Enable” setting or cycle power on the bridge to restore Local Display.

Bridge Settings H HANWHA FAE – Bradford

Bridge Location Metrics Local Display

Local Display via Browser: ^ *

Local Display via Monitor. ^z *

Layouts Available

Search

Hold The Door

Tomato

analytics

Notes

Layouts on Display

Search

(All Cameras)

Add At»

«Remove Ai

Figure 49 – Bridge Settings Local Display

Bridge Settings – Analog

If the bridge or CMVR has analog inputs, the “Analog” tab will be displayed. Use the “Available Inputs:” drop down to choose which of the inputs will appear under “Available Cameras” on the dashboard. This allows hiding the unused analog inputs so that they do not show, saving dashboard screen real estate.

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Figure 50 – Bridge Settings Analog

Figure 32 Dashboard examples of Bridge analog settings shows an example of checking “Available Inputs:” “input 1” and “input 2.” Only analog input 1 of this bridge has been added as a camera. Analog Camera Input 2 shows as available. Note that under “# of Cameras” the bridge shows “(7 available)” which are the 7 additional analog inputs. The number of inputs or cameras seen by the bridge that are not “added” will always show here even if the inputs have been hidden.

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K Available Cameras

Status	Name	Bridge	Actions
©	Analog Camera Input 2	330	+

m Bridges
Status Name	Serial Number	It of Cameras	Actions
Q 330	EEN-BR330-09768	1 (7 available)	0 ©

Figure 51 – Dashboard Examples of Bridge Analog Settings

User Management

User management appears for those with Admin or User Admin permissions.

Figure 52 – User Management

Adding Users

Adding users requires a unique email address along with their first and last name. Once the user has been added, they will receive an email with a link. They need to click this link to validate their email address and choose a password. The email link is only valid for 72 hours and can be resent if needed.

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Figure 53 – Adding a user

Deleting Users

You may remove users by clicking on the trashcan icon. You will be shown a dialog asking you to confirm this action. Once users are deleted their account cannot be recovered. They will need to be recreated as a new user if they needed further access.

Figure 54 – Deleting a user

User Settings – Access

User access can be controlled using this screen. A user can be disabled. This means he will no longer be able to log into the Wisenet SKY Cloud VMS. He will be blocked from logging in. You can also control the time period of the day that he can log in and the actions that the user can take when they are logged in.

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Figure 55 – User Access

User Actions

•Administrator – highest permission possible for a user. All permissions are enabled, including Viewing permissions.

•Edit Account Settings – view and edit all account settings. (Control, Days, Security, Camera, Alerts, Notifications, Privacy, Sharing, and Responders).

•Edit Layouts -edit any layouts. (Any user can create/edit/delete their own layouts. User layouts are always visible to admin users).

•Edit Cameras No Billing – edit all camera settings except Retention and Full Video Resolution. No ability to add/delete cameras or bridges. View Previews and Metrics are enabled automatically with this permission.

•Turn Cameras On And Off – Ability to turn cameras on and off. If this is the only camera permission granted all others are hidden.

•Edit Motion Areas – Motion tab visible and editable under camera settings. View Previews and View Recorded Video is enabled automatically with this permission.

•Change Cameras – Allows editing all camera settings, but does not allow adding or deleting cameras. View Previews and Metrics are enabled automatically with this permission

•Edit Users (sub-account)– management of non-admin users in a sub-account. Ability to add, delete, and modify users. Ability to grant access to cameras and layouts.

•Edit Admin Users (sub-account) – management of all users in a sub-account. Ability to add, delete, and modify all users including Admins. (Only available to Master Users).

•Edit All And Add – this refers to devices only: ability to add/edit/delete bridges and cameras. View Previews is enabled automatically with this permission. Metrics are also enabled

•Edit Master Users – management of master users who are not admin users. Ability to add, delete, and modify master users. Ability to grant access to Sub-Accounts. No user permissions are granted in sub-accounts. (Only available to Master Users).

•Edit Sharing – View and edit sharing & First Responder under Account Settings (This setting is not needed if “Edit Account Settings” is selected).

•PTZ Live – control Pan, Tilt, Zoom, and recall stations while viewing preview or live video of PTZ cameras. View Previews is enabled automatically with this permission.

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•Edit PTZ Stations – PTZ tab visible and editable under camera settings. Set PTZ mode and add/edit/delete stations. View Previews is enabled automatically with this permission.

•View Live Video – view full resolution video live from cameras. View Previews is enabled automatically with this permission.

•View Recorded Video – view history browser and historic video from cameras. View Previews is enabled automatically with this permission.

•X Download Video – download preview and full resolution video. View Previews is enabled automatically with this permission.

•View Previews – view preview images from cameras.

User Settings – Cameras

It is possible to restrict access to cameras on a user-by-user basis. You have may have some cameras that some users should not have access too. This is accomplished using the User Settings Camera Screen shown below. You can move cameras from the Access to the No Access side to change which cameras this user will have access too. Any cameras that are restricted from this user will simply not appear when he logs into the system.

Figure 56 – Restricted Cameras

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User Settings – Layouts

In addition to restricting access on a camera-by-camera basis you can also restrict or grant access to cameras based on layouts. This screen allows you to indicate which layouts a user gets access too.

Add User

General Access Cameras Layouts Permissions

You can control this user’s access to layouts. Giving access to a layout automatically gives access to all Q cameras in the layout.

No Access Access All l~l

Add All> «Remove Al

Cancel IkBII Save

Figure 57 – Restricted Layouts

Maps

Cameras can be added to Google Maps so that they can be overlaid on the map at their physical location. The range of view of the camera can also be indicated on the map. Clicking a camera on the map brings up the preview video of the camera. Once the preview is visible, the same controls are available as viewing cameras from the Layouts or Cameras page.

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Figure 58- Map Example Camera Preview

Multiple floors can be setup with separate views, or viewed all at once. A drop down menu is in the
upper right corner of the map that allows selecting which floor or “All Floors

Figure 59 – Map Example Floors

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There are two ways to add cameras to the map. One is to add the address to a camera by going to camera settings and to the location tab.

Camera Settings IIXNV-6011

Camera Retention Resolution Motion Analytics Audio Location Metrics

Cancel I Save Changes

Figure 60 – Camera Settings Location

Entering a street address will add it to the map and automatically fill in a latitude and longitude. By default, the cameras are added to the 1^st Floor. Changing the number in settings will move the floor a camera is on. Floors from -10 to 100 can be added to the map.

The easiest way to add cameras is to go to the Map and click the “Map” drop-down button at the top left and select “Edit.”

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< ‘ Wisenet SKY X +

«- ^ C a cO2O. wisenets ky.com /#/ ca m era_m ap

Figure 61- Map Edit

This will add a red outline to the map indicating you are in “edit” mode. A new set of buttons will appear at the top right of the map.

Figure 62 – Map Edit Settings

The next step is to enter the address of the location. This will zoom the map to the address location. Because this is an embedded Google Map, all the same functionality is available, such as pan and zoom using a mouse or touchpad.

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Next, use the “-Add Camera-“ drop down, which will present a list of the available cameras. Select the camera and it will be added immediately to the map.

Figure 63 – Camera on Map

To move the camera, click and drag the circle directly on the camera. To change the direction and range of the camera, click and drag the circle farthest away from the camera.

Add additional cameras and floors and then click the green “Save” button. Your changes will be saved.

When cameras are added to the map, data is automatically populated in the camera settings “location” tab.

Camera Settings IIXNV-6011

Camera Retention Resolution Motion Analytics Audio Location Metrics

Figure 64 – Camera Settings Location filled in by Map placement

Additional changes can be made such as moving the camera between floors in the camera settings.

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To remove a camera from the map, delete the street address, latitude, and longitude, in the camera settings “location” tab.

History Browser

The History Browser provides methods for you to review video recordings from your cameras. The top of the screen shows the current video image. This is normally a Preview video image. The lower part of the screen is a Timeline control with navigation buttons. To access the History Browser you can click on the clock icon © in the upper right hand corner of the preview view in Layouts.

Figure 65 – Preview Tile Example

Or you can click on the clock button o in the Dashboard view.

Figure 66 – Dashboard Example

Timeline Control: The Timeline can be clicked and dragged left or right. The image displayed and the time will change to correspond to the pink cursor on the Timeline. The blue areas shown on the timeline indicate that the system has recorded Full Video during those periods. Blank areas indicate that only Preview video is available. You can drag and scroll on the time area to move over hours or minutes. You can also drag and scroll the date area located at the bottom of the Timeline Control area to scroll to a specific day to view.

Figure 67 – Timeline Example

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The History browser allows you to drag the timeline and play Full Video segments. Full video is indicated by dark blue and motion by light blue.

Scrolling:

Scrolling in the history browser is done by clicking in the middle of the timeline and holding down the left mouse button while moving it left and right.

Timeline Colors:

When System Notifications are enabled, additional colors are turned on in the history browser as shown here Timeline Colors. This is very helpful for troubleshooting the system.

Zooming the TimeLine: You can change the zoom level on the Timeline by selecting the 8Hr, 2Hr, 10Min, or 1Min buttons. This will change the amount of time shown in the Timeline.

Jumping to a specific time: You can jump to a precise time by clicking on the time display activate the Time Selector to set the time you want to display and then click the “Go To” button.

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Figure 68 – Time Selector Example

Jumping to a specific date: You can jump to a specific date by clicking on the calendar button and

selecting the day you want to view.

Figure 69 – Calendar Selector Example

Jump to current time and date: You can jump to to the current time by clicking on the Now Button

Now

It will continually update the timeline and keep the cursor at the latest image.

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Zooming the video and Gallery View:

Zooming the Image: You can zoom in and out of a preview video or video segment by pressing the

magnifying glass. to zoom in and L J to zoom out.

Gallery View:

The gallery view is access by zooming out past the original image size. The gallery view shows a series of images in a 3×3, a 4×4 or a 5×5 view. Markers appear at the top of the timeline to represent the frames that appear in the gallery viewer.

Note: The gallery viewer may also be accessed by selecting it under the action menu from a live preview of a camera. This includes from the Map view.

Gallery Viewer Choose Display shows the drop menu allowing the viewing of frames to be based on time, key images, or videos. The time span between images depends on the current zoom level. 8 Hr. zoom will show 1 frame every 4 hours. 2 Hr. zoom will show 1 frame every hour. 10 Min zoom will show 1 frame every five minutes. 1 Min zoom will show 1 frame every 30 seconds. Choosing key images will show only the key images. Choosing videos will show the first key image in a recorded video segment. Click on a single image to center it and this will also refresh the other images around it.

Scrolling of the timeline will refresh the images. Double a click an image to bring it full screen and take the history browser to that point in time.

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Figure 70 – Example of 3 x 3 Gallery View

Navigation Buttons: There are 6 navigation buttons.

The and

buttons will move the image one preview image forwards or backwards. The arrows

on a keyboard will also move one image forwards or backwards. Hold the button down to keep moving.
This will normally move the image 1 second forwards or backwards.

The

and

buttons will move the image from one Key Image to the next Key Image forwards or

backwards. When the system is recording full video (normally due to motion detection) it will select Key
Images in the video.

These Key Images are normally in the middle of the video and allow you to see an
important part of a motion event. For example if you are trying to watch a door, the Key Images will
typically give you an image of each person that walks through the door.

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The

and

buttons will move the image from one video segment to the next. A video segment

can have more than one Key Image so this will typically move you faster through the timeline.

The play button

playback cursor is currently on.

will start or pause full resolution playback of video segment that the pink

Figure 71 – History Browser Controls

Note: You can also play back a selected area on the timeline by Hold down the “shift” key on the keyboard and left mouse click at the start point and then at the end point to mark the area. It will appear highlighted in yellow. Then the play back will be limited to the selected area. Click anywhere in the history browser timeline to deselect the area.

History Browser – Downloading Video Clips

Wisenet SKY makes downloading your videos very easy. You can download the high-resolution version as it comes directly from the camera. We coalesce smaller clips that overlap together into a single clip for your convenience. In cases of high motion, it may be desirable to download only a part of the available video. For example, we have a busy room but we only want to download a section but we are only interested in the section where the person in shorts and a black hoodie is in the room.

After playing the video we see that he comes into the room at 03:33:47.682 PM and leaves the room at 03:37:18.424 PM. By holding the SHIFT key, we can click and drop a start pin. We can drop the ending

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pin the same way. The area between them is highlighted (you can remove the highlighted area by clicking anywhere inside the highlighted area).

Figure 72 – Example of Timeline with Selection

Downloading a Video: Pressing the download button will download an MP4 version of the video. If there is no selected area the download screen will default to the current video segment under the cursor.

Start: Start time of the video download download

Stop: End time of the video to be downloaded

Type: Type of download Bundle or Time lapse (And speed of that time lapse

Description: Label for the downloaded footage

Time Stamp: Include time stamp information or not

Notes: Additional information about the download

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Figure 73 – Timeline Example

Not that this sometimes this process can take some time to create, process and download the video depending on size of the selected clip. The status of the

The Notifications page will show an entry for the video and will also indicate when the video is ready to download. The online notification indicator will also show in the upper right when the video is ready for download.

Figure 41 Online Notification Indicator

Figure 74 – Notifications Page

Press the cloud icon to download the prepared video.

Pencil will allow you to add notes to the downloaded file

Check mark: Wisenet SKY provides a checksum for any downloaded video to validate the video is not altered after it has been downloaded.

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System Alerts and Notifications

System Alerts and Notifications can be sent to any user that is an ADMIN. Enabling system notifications is a two-step process. Your reseller must enable system notifications for your account, and you must also enable them as an admin user. Go to the user profile by clicking your name in the upper right corner when you are logged into the EEN system. Select “My Profile” and go to the “Notifications” tab.

Figure 75 – User My Profile

Make sure and check “System” for “Notify on System Alerts” as shown in Figure 78 My Profile Notifications.

Figure 76 – My Profile Notifications

You may also select High and/or Low Alerts for motion alerts. Select “When” to receive and what method. You may choose online, email, or both. The Wisenet SKY system will send email alerts when cameras go offline and come back online.

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Motion Alerts and Regions of Interest

Often there is repetitive motion in a scene that you want to ignore. A great example of this is a TV or a swaying tree. Having constant motion makes it difficult to quickly find the item you are looking for. It is like adding more hay to the stack when you’re busy searching for a needle.

In this scene, there is a TV in view of the cameras that will appear as constant motion. As you can see from the blue streak across the timeline, it is difficult to find when people walked through the area. We want to mask out the TV from triggering motion.

Figure 77 – Field of view without motion tuning

Creating an Exclusion Zone

We can mask out a motion area by going to the Motion tab inside of Camera Settings.

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Figure 78 – Motion Detection Settings

The blue boxes show where motion is currently detected. As you can see, the TV is triggering motion. We can remove that by creating a new region by clicking on the yellow plus sign and dragging the box around the TV. We will name the region and enable the checkbox to Disable Motion. When finished, hit Apply. The motion tab should now have a named region over the TV in the preview image.

Figure 50 – Motion Detection exclusion zone settings

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Figure 79 – Exclusion Zone in place

This is an example of the timeline with the TV masked out. It is significantly easier to find motion events.

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Figure 80 – History Browser tuned for Motion Detection

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Creating Notifications

This example illustrates setting up email notifications on a door. In it, we are interested on getting an email notification whenever someone enters or leaves. The initial image is below.

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Figure 81 – Camera view

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Here I have opened camera settings and gone to the ‘Motion’ tab. I have also created a new region and

placed it over the door and walkway to the door and named it “Entry-Exit.”

Camera Sellings II Entry Doors

Motion

Master Motion Sensitivity:

Audio Location

Camera Retention Resolution

Metrics

Master Motion Object Size: Large

Alert: 24 hours J

Re-arm: Immediate After: minutes

O After quiet for: 5 minutes

Max Per Hour: 10

Alert Who: Hans Kahler. Tim Duncan ^

Alen Mode: All ’

Alert Level: High :

Entry-Exit

Disable Motion

□ Motion Override:

Sensitivity:

Object Size: Small

80 ]

Cancel Region

Save Region

Save Changes

Figure 82 Motion Settings

I have checked the alert checkbox. Here I am selecting the time range in which I would like this alert to be active.

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Figure 83 – Alert When

Here I am selecting which users I would like to be alerted.

Figure 84 – Alert Who

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Lastly, I am selecting if this should be considered a ‘High’ or ‘Low’ alert. Each user can choose in their profile if they would like to be notified on ‘Low’ and/or ‘High’ alerts.

Q Alert: 24 hours 4 I

Re-arm: O Immediate O After: minutes

Cancel Region I Save Region

Figure 85 – Alert Level

After saving the region and pressing ‘Apply,’ the motion zone is highlighted on top of the preview image and the summary is listed.

Figure 86 – Alert Summary

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Finally, this is an example of the email that is sent to me.

Motion on camera “Entry Doon” in region “Entry-Exit” at 09:58 AM z\ v g x

9 59AM

detected motion on earner» “Entry Door»“ in region ‘Entry Exit’ at 09:58 AM.

Notification

Alert Notification was sent to Tim Duncan. Mans Kahler

Alert Notification w» automatically generated based on your jet* ngy To in»« changes or d^wfee please r – c.

Think You.

Figure 87 – Email Alert Example

Notice that you can click the link in the email to be taken to that moment and begin playback in the history browser. If you are not logged in, you will be prompted to login. There is also a link that takes you to the notification settings for your user.

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Bandwidth Considerations

Balancing the amount of bandwidth available with the number of cameras and desired retention time with acceptable video quality is key to a successful application of the Wisenet SKY Cloud VMS. The goal is for a bridge to be able to upload all video from cameras to the Wisenet SKY Cloud Data Center within a day. Learning to use the metrics available under the bridge settings will help to set up and adjust the system in such a way to have a good user experience and happy customer. Here is an example of good metrics with plenty of bandwidth:

Figure 88 – Bandwidth Example 1

In the above example, the “Bandwidth” tab shows how much bandwidth the bridge is using over time. The “Bandwidth Measured” tab shows the available upload network bandwidth to the bridge also over time. Note the “storage” tab – it has both positive and negative. If there is enough bandwidth, there should be more negative than positive. Positive shows the buffering of video on the bridge. Negative shows the transmission of video to the cloud. The “Disk Space” tab shows very low amount of disk space being used — which is also good as the video that was buffered is already transmitted to the cloud.

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Here is an example of a bridge that has low available bandwidth, but it has been set to be able to utilize enough bandwidth during night time hours to successfully transmit the video to the cloud:

Figure 89 – Bandwidth Example 2

Notice that the cycle is predictable and repetitious.

In some cases, the bandwidth may change at a customer location. Here is an example of the bandwidth going down and the video storage building up over the last few days because there is more video being added to the bridge than can be transmitted. The only solution is to either give more Internet bandwidth, or adjust the video quality down. If it continues at this rate without intervention, then video will be purged and lost before it can be uploaded.

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Figure 90 – Bandwidth Example 3

Notice the “Disk Space” tab where the disk space usage has increased slowly over the past few days. You can see that the bandwidth has been not been as high, so the video has slowly been building on the bridge and has not been fully transmitted to the cloud. This is a situation where something must be adjusted or video will be purged off the bridge before it is uploaded. In this situation, if the bandwidth is not available, or if the cameras cannot be adjusted to a lower quality, then a CMVR will be a better solution since the CMVR is designed to hold more video on premise.

We have provided many different tools to try and optimize bandwidth usage. If the system is installed for a business that keeps regular daily hours, then one such way is to set the business hours up via the user’s account settings:

A Tim Duncan ’

My Profile

Account Settings

Log Out

Bridge /

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Figure 91 – User Account Settings

Next go to the “Days” tab:

Figure 92 – Account Settings Days

Here you can set the “Work hours” of the business. In this example, it is set from 8:00am to 5:30pm. By doing this, you will be able to maximize the available bandwidth outside of business hours. To do this, go to the bridge settings and change the “Scheduled Transmit Bandwidth” to “Non-work hours” as shown in this example:

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Bridge Settings // 210 Rack

Bridge Location Metrics Local Display

The bandwidth can also be adjusted to the maximum rate available based on the local Internet connection. So, in this example, during work hours, the maximum transmit rate is 100kb, but outside of work hours the transmit rate is 6mb. (6 Megabits).

Setting preview to very low resolution can also help with bandwidth. It is good to train the customer to view the low-resolution previews in order to decide what that would like to see of the high-resolution video. Our system is very unique in that we can have the preview stream set to “always” or “on demand.”

Always means that the preview images are always sent to the cloud. Thus the bandwidth must be available for each camera. If the cameras are set to 100k preview, and you have 4 cameras, then you would need 400K bandwidth to transmit just the preview images. Our suggestion is to have 400K of bandwidth per camera, so a 4-camera system that has 1600K of bandwidth up should work quite well. This of course depends on what we call the “duty cycle” of the camera.

The duty cycle is the percentage of time from 0% to 100% that motion triggers recording. So a camera with a duty cycle of 50% means that the high-resolution video is buffered on the bridge half of the time. There needs to be enough bandwidth available to transmit that video in the background, or outside of work hours within 2-3 days.

We have found that in very low bandwidth installations, it is good to allow the system to run for a few days to gather metrics and then adjust. It is also good to periodically check in on the status of customer systems from time to time. One good way to do this is using the installer tools to see the settings and duty cycle of the cameras installed. Note in the following example that you can see which cameras are the highest duty cycle (which means what percentage of time the camera is recording events).

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/ Installer Diagnostic Tools

Status	Name	IP Address	Duty Cycle	Preview/Video Size	Bandwidth Speed/Mode	Cloud Retention
©	1st Floor Back Wall	AXISAXISM3005 10.1.10.54	90%	320×240 @ med quality 1280×720® med quality	always (500kbps) background (1000kbps)	14	a
©	1 st Floor Frig	AXIS AXIS M3004 10.1.10.10	10%	320×240 @ med quality 1280×720 ® med quality	always (500kbps) background (1000kbps)	14	«
©	1st Floor Front Door	AXIS AXIS M3026 10.1.10.67	99%	352×240 @ med quality 1280×720 ® med quality	always (500kbps) background (1000kbps)	14	a
©	1st Floor Grill Area	AXIS AXIS M3005 10.1.10.53	98%	320×240 ® med quality 1280×720 @ med quality	always (500kbps) background (1000kbps)	14	a
©	1st Floor Inside Back Door	AXIS AXIS M3004 10.1.10.52	39%	320×240 ® med quality 1280×720 @ med quality	always (500kbps) background (1000 kbps)	14	a
©	1st Floor Middle Area	AXIS AXIS M3006 10.1.10.63	86%	320×180 @ med quality 1280×720 @ med quality	always (500kbps) background (1000kbps)	14	a
©	1st Floor Middle Corner	AXIS AXIS M3006 10.1.10.68	99%	320×180 @ med quality 1280×720® med quality	always (500kbps) background (1000kbps)	14	a
©	1st Floor Over Register	AXIS AXIS M3006 10.1.10.65	84%	320×180® med quality 1280×720® med quality	always (500kbps) background (1000kbps)	14	«
©	1st Floor Sink Area	AXIS AXIS M3006 10.1.10.18	75%	320×180® low quality 1280×720 ® med quality	always (500kbps) background (1000kbps)	14	a
©	2nd Floor Back	AXIS AXIS M3005 10.1.10.12	89%	320×240 ® med quality 1280×720 @ med quality	always (500kbps) background (1000kbps)	14	a
©	2nd Floor Front	AXIS AXIS M3005 10.1.10.47	70%	320×240 ® med quality 1280×720 @ med quality	always (500kbps) background (1000 kbps)	14	a
©	2nd Floor Stairs	AXIS AXIS M3024-L 10.1.10.60	44%	352×240 ® low quality 1280×720 @ med quality	always (500kbps) background (1000kbps)	14	a
©	2nd Floor Storage	AXIS AXIS M3006 10.1.10.17	2%	320×180® low quality 1280×720® med quality	always (500kbps) background (1000kbps)	14	a
©	3rd Floor Stairs	AXISAXISM3027 10.1.10.66	2%	640×480 ® med quality 1280×960 ® med quality	always (500kbps) background (1000kbps)	14	a
©	3rd Floor Storage	AXISAXISM3004 10.1.10.36	1%	320×240 ® med quality 1280×720 ® med quality	always (500kbps) background (1000kbps)	14	a
©	BasementAislel	AXISAXISM3004 10.1.10.55	4%	320×240 ® med quality 1280×720® med quality	always (500kbps) background (1000kbps)	14	0

Figure 94 – Installer Diagnostic Tools

Out of 16 cameras, the average is 50% duty cycle overall. Most of the bridge installations we see fall into an average duty cycle of 40-50%. Outdoor cameras have significantly higher duty cycles. Higher duty cycles are no problem so long as there is adequate bandwidth. Otherwise, a CMVR is required.

Bandwidth Usage and Recommendations:

We recommend 100kbps per camera for our real-time preview stream. You can adjust the quality by raising or lowering the settings but those are safe averages. We load balance and pool requests so that multiple people watching the same live stream view it through our cloud and only a single live stream between the bridge and our cloud are required.

This allows us to get more cameras on the same bandwidth. In addition, full resolution video streams can be watched live or through our history browser. Our Bandwidth management gets the most out of available bandwidth.

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Example 1:

We have a low-bandwidth customer who has successfully deployed 8 HD cameras on our system on a 1.5 Mbps connection. We use 0.8Mbps for our low-resolution preview video. The quality of the cameras is set to “low” and 500 kb for full video. The customer has the ability to watch a live (or historic) HD video stream of any camera. The preview stream and background upload slow down while the full HD streaming is taking place. Once they finish, the preview stream speeds back up. A lower duty cycle as well as lower quality and bit rate for full video make this possible for the customer.

Example 2:

We replaced a camera installation at a daycare center. They were providing low-resolution video to parents so they could check on their children. Using their previous system, they were only able to support ~20 simultaneous viewers. Using our platform, all 80+ parents can see the preview stream at the same time. The preview stream only uses 0.8Mbps to upload to our cloud and our cloud serves all the parents.

Technical Explanation:

When talking about bandwidth we segment it into three groups; real-time bandwidth, background bandwidth, and on-demand bandwidth. Real-time bandwidth is what the bridge and cameras use to send and receive metadata and preview images. By default we set it to 50kpbs and recommend adjusting to 100kbps or until image updates are smooth.

Figure 95 – Camera Settings Resolution

Background bandwidth is how we refer to background video uploading. When video is saved to the bridge it goes into a queue and is scheduled to be uploaded. The metadata travels ahead to the cloud. As bandwidth allows, the background video is sent up and removed from the bridge. The bridge allows for bandwidth limits to be scheduled so as to not interfere with other network traffic.

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Figure 96 – Bridge Settings no default transmit

You can see that I have set the bridge to not use any background bandwidth during working hours and use 4mbps during non-work hours. Here is what that bridge metrics look like and they confirm those settings.

Figure 97 – Bridge Settings Metrics Bandwidth

On-demand bandwidth is the highest priority and will utilize all the bandwidth of real-time and background settings. When something is requested from the bridge that has not been uploaded yet, it will be immediately pulled from the bridge and sent to the client. This is the case for live video.

Our cloud will also transcode the video into other formats depending on the client’s request. Live streaming has a couple seconds latency. Video conversion adds additional latency for live viewing. Our goal is to keep live streaming within 2-3 seconds and live stream with video conversion within 8-10 seconds.

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Geovision GV-VMS Setup Guide

admin — Tue, 22 Aug 2023 14:55:41 +0000

Geovision GV-VMS Setup Guide, GV-VMS V18 is a full-featured, AI-powered software series. It includes not only all of capabilities of GV-VMS V17 series, but also incorporates events from face detection, face recognition and AI-powered IP cameras for an all-inclusive video management.

GV-VMS V18 is a comprehensive video management system that records video from GeoVision and third-party IP devices. The live view and playback layout can be easily adjusted with the intuitive drag-and-drop function. GV-VMS V18 comes with a variety of intelligent video analytics to offer precise monitoring and to reduce the need for manual supervision. The built-in WebCam Server allows users to remotely access live view and recordings from anywhere using Web browsers, mobile app and GV-Remote ViewLog program. Compatibility with GeoVision central monitoring systems and support for a wide selection of third-party ONVIF cameras make GV-VMS a versatile and effective surveillance solution.

GV-VMS V18 is a paid software that can connect up to 32 channels of GV-IP devices with the initial license, and up to 64 channels with an added GV-VMS Pro license. Additional licenses are required if you need to connect with third-party IP devices..

GV-VMS Licensing

GV-VMS is a comprehensive video management system, and requires a purchased license starting from V18.1, that records up to 64 channels of GeoVision and/or third-party IP devices. Make sure your purchased GV-Dongle or software license has been inserted into or activated on the PC prior to running GV-VMS.

IMPORTANT:

1.For users who have purchased a software license, it must be registered through the License Activation Tool using the corresponding serial key. For details on software licensing, click here.

GV-VMS

2.For users with GV-US dongle of earlier versions of GV-VMS, it must be upgraded to run V18.1 or later.

Introduction

Chapter 1 Introduction

Welcome to the GV-VMS Quick Start Guide. Through this guide, you will learn the basic settings of GV-VMS. For the complete instructions, refer to GV-VMS User’s Manual.

1.1License

• GV-VMS V17 (Free 32 GV Channels)

GV-VMS V17 series supports connection of up to 64 IP channels, and up to 32 channels of GeoVision IP devices are for free. If you need to connect more than 32 channels of GeoVision IP devices or connect with third-party IP devices, additional licenses are required.

Supported Devices	Channels	License
GV-IP Devices Only	32 ch	No license required
GV-IP Devices Only	64 ch	GV-VMS Pro license required, 32 ch per license
.	16 ch	Trial Version: 16 channels of 3rd-Party IP devices
GV + 3rd-Party IP	32 ch	3rd-Party or HD DVR license required, in increments of 1 ch
Devices	64 ch	2 licenses required: •GV-VMS Pro license, 32 ch per license. •3rd-Party or HD DVR license, in increments of 1 ch.
Note:

1.The licensing comes in two forms: GV-USB dongle and software license. The two are incompatible. If a GV-USB dongle has been inserted on the computer with the system, please remove it before using software licensing.

2.GV-USB dongle comes in internal and external dongles. Internal dongle is recommended for the Hardware Watchdog function, which restarts the PC when Windows crashes or freezes.

3.GeoVision offers a 60-day trial period that allows you to connect to 16 channels of third- party IP devices without license. Currently, you cannot remotely access the trial channels using remote applications.

Note for GV-VMS V17.4.5 or later:

1.The HD DVR license is only supported by GV-VMS V17.4.5 or later.

2.The HD DVR license is required for connecting UA-XVR and UA-XVL series (only analog channels supported)

3.The 3rd-Party license is required for connecting UA-IP cameras.

• GV-VMS V18 (for AI Integration)

GV-VMS V18.1 or later is a paid software for AI integration that supports connection of up to 64 IP channels, and can connect up to 32 channels of GeoVision IP devices upon initial purchase. If you need to connect more than 32 channels of GeoVision IP devices or connect with third-party IP devices, additional licenses are required.

Supported Devices	Channels	License
.	32 ch	Initial license required
GV-IP Devices Only	64 ch	2 licenses required: •GV-VMS V18.1 or later initial license •GV-VMS Pro license, 32 ch per license
.	4 ch	Trial Version: 4 channels of 3rd party IP devices (30 days, a license key required)
GV + 3rd-Party IP Devices	32 ch	2 licenses required: •GV-VMS V18.1 or later initial license •3rd-Party or HD DVR license, in increments of 1 ch
GV + 3rd-Party IP Devices	64 ch	3 licenses required: •GV-VMS V18.1 or later initial license •GV-VMS Pro license, 32 ch per license •3rd-Party or HD DVR license, in increments of 1 ch
Note:

2.GV-USB dongle comes in internal and external dongles. Internal dongle is recommended for the Hardware Watchdog function, which restarts the PC when Windows crashes or freezes.

3.GV-VMS (V18.3.2 or later) automatically disables Memory Integrity on Windows 10/11 during the installation. Make sure to restart your PC after the installation is completed to ensure a successful operation of GV-VMS.

4.Please contact our sales representatives for the applicable license key of the trail version.

Note for GV-VMS V18.3.1 or later:

1.The HD DVR license is only supported by GV-VMS V18.3.1 or later.

2.The HD DVR license is required for connecting UA-XVR and UA-XVL series (only analog channels supported)

3.The 3rd-Party license is required for connecting UA-IP cameras.

Introduction

1.2Minimum System Requirements

Below are the minimum PC requirements for connecting GV-VMS with 32 and 64 channels of GeoVision and 3rd party IP cameras (dual streams).

• GV-VMS V17

CPU	GV-VMS (Up to 32 Channels)	GV-VMS Pro (Up to 64 Channels)
OS	64-bit Windows 8 / 8.1 / 10 / 11 / Server 2012 R2 / Server 2016 / Server 2019
CPU	4th Generation i5-4670, 3.4 GHz	4th Generation i7-4770, 3.4 GHz
Memory	8 GB RAM	16 GB RAM
Processor Graphics	To obtain the maximum frame rate possible, see GPU Decoding specifications here.

Note:

1.To use the fisheye dewarping function, the graphic card must support DirectX 10.1 or above.

2.The system requirements are determined in round-the-clock recording mode with live view only, while remote connections and video analysis features being disabled.

3.H.265 decoding requires 6th Generation Intel Desktop Processor (Skylake) or above, which comes with onboard GPU.

• GV-VMS V18

CPU	GV-VMS (Up to 32 Channels)	GV-VMS Pro (Up to 64 Channels)
OS	64-bit Windows 10 / 11 / Server 2016 / Server 2019 / Server 2022
CPU	4th Generation i5-4670, 3.4 GHz	4th Generation i7-4770, 3.4 GHz
Memory	8 GB RAM	16 GB RAM
Processor Graphics	To obtain the maximum frame rate possible, see GPU Decoding specifications here.

Note:

1.To use the fisheye dewarping function, the graphic card must support DirectX 10.1 or above.

2.H.265 decoding and searching of face recognition events by face images require 6th Generation Intel Desktop Processor (Skylake) or above, which comes with onboard GPU.

3.PVD motion detection requires 11th Generation Intel Desktop Processor or above, which comes with onboard GPU.

4.For the expansion of more PVD motion detection channels, make sure your PC is installed with GV-AI Accelerator Module and compatible with the following system requirements:

a.For PVD motion detection of up to 48 channels: PC RAM of at least 16 GB and 11th Generation Intel Desktop Processor or above.

b.For PVD motion detection of up to 64 channels: PC RAM of at least 32 GB and 13th Generation Intel Desktop Processor or above.

5.The system requirements are determined in round-the-clock recording settings with live view only, while remote connections and video analysis being disabled.

1.3Minimum Network Requirements

The data transmitting capacity of GV-VMS depends on the number of Gigabit connections available. The numbers of Gigabit network cards required to connect 64 channels are listed below according to the resolution and codec of the source video.

Codec	Resolution	Bitrate Used (Mbps)	Total FPS for 64 ch	Gigabit Network Cards Required	Max. Channels Supported per Network Card
H.264	1.3 MP	5.05	1920	1	Max. 64 ch / card
	2 MP	7.01	1920	1	Max. 64 ch / card
	3 MP	10.48	1280	1	Max. 64 ch / card
	4 MP	11.65	960	2	Max. 50 ch / card
	5 MP	16.48	640	2	Max. 38 ch / card
	8 MP	17.14	1600	2	Max. 38 ch / card.
	12 MP	16.67	960	2	Max. 38 ch / card
H.265	2 MP	5.90	1920	1	Max. 64 ch / card
	3 MP	7.06	1920	1	Max. 64 ch / card
	4 MP	9.44	1600	1	Max. 64 ch / card
	5 MP	7.52	1920	1	Max. 64 ch / card
	8 MP	9.83	1280	1	Max. 64 ch / card
	12 MP	9.85	1280	1	Max. 64 ch / card
MJPEG	1.3 MP	32.36	1920	3	Max. 22 ch / card
	2 MP	44.96	1920	4	Max. 16 ch / card
	3 MP	38.73	1280	4	Max. 18 ch / card
	4 MP	40.35	960	4	Max. 17 ch / card
	5 MP	30.48	640	3	Max. 22 ch / card
	8 MP	58.52	1600	6	Max. 12 ch / card
	12 MP	65.98	960	6	Max. 11 ch / card

Note: The network requirements may vary depending on the bitrate of the streams.

Introduction

1.4Installing GV-VMS

Before You Start

For optimal performance of your system, it is important to follow these recommendations before installing the GV-VMS:

•It is highly recommended to use separate hard disks; one for installing Windows OS and GV-VMS, while the other for storing recorded files and system logs.

•When formatting the hard disks, select NTFS as the file system.

•When GV-VMS is running, it is not recommended to perform disk defragmentation at the same time.

•Since the size of transmitted data from IP cameras may be quite large and reach beyond the transfer rate of a hard disk, you should note the total of recording frame rates that you can assign, as listed below:

Frame rate limit in a single hard disk

Video Resolution	H.264		H.265
Video Resolution	Frame Rate (fps)	Bitrate (Mbps)	Frame Rate (fps)	Bitrate (Mbps)
1.3 MP (1280 x 1024)	660	5.05	N/A	N/A
2 MP (1920 x 1080)	660	7.01	660	5.90
3 MP (2048 x 1536)	440	10.48	660	5.35
4 MP (2048 x 1944)	330	11.65	550	7.74
5 MP (2560 x 1920)	220	16.48	660	6.73
8 MP (3840 x 2120)	550	14.13	440	9.83
12 MP (4000 x 3000)	330	14.47	440	9.85

Note: The data above was determined using the bitrate listed above, hard disks with average R/W speed above 110 MB/s.

The frame rate limit is based on the resolution of video sources. The higher the resolutions, the lower frame rates you can assign to a single hard disk. In other words, the higher the frame rates you wish to record, the more hard disks you’ll need to. For detailed information of recording frame rates, refer to the user’s manual of the IP camera that you wish to connect to.

Installing GV-VMS

1.Download GV-VMS by selecting Primary Applications from the drop-down list and clicking Download of GV-VMS on GeoVision’s website.

2.If you are using a USB dongle, insert the dongle to your computer. See 1.1 License for connections requiring dongle license(s).

3.To install USB driver, select Driver, F/W, Patch from the drop-down list and click Download “ of GV-Series Card Driver / GV-USB Device Driver.

• To verify the driver is installed correctly, go to Windows Device Manager and

expand DVR-Devices. You should see the GV-Series USB Protector.

d. Audio inputs and outputs
:■ c omputer
u Disk drives

*1, Display adapters

j V DVR-Devices

C GV-Series USB Protector

Human Interface Devices

> urf IDEATA/ATAPI controllers

1.5Running GV-VMS

1.When you run GV-VMS for the first time, the system will prompt you for a Supervisor ID and Password.

2.Type the desired ID, Password and a Hint to remind you of the password.

3.Optionally click E-Mail List to enter e-mail addresses used to receive the password when forgotten.

4.Click OK. The main screen of GV-VMS and a dialog box appears.

5.To choose how to save your system database, select Microsoft Office Access Database or Microsoft SQL Server and fill out the required fields.

6.Upon first-time starting of the GV-VMS, you are prompted with the Automatic Setup dialog box to assist you in quickly adding IP devices to the GV-VMS

Introduction

1.6Main Screen of GV-VMS

In the main screen of GV-VMS, the main setting buttons are located in the top-right corner.

Login ID Home Toolbar

Version Information

Storage Space … … .

^a I ^r Audio ViewLog Exit

Name Description

Audio Click to control the volume of your PC.

Home Shows the live view of connected cameras.

ViewLog Shows a timeline of recorded events for playback.

Brings up these options when Home is selected:

•Monitor: Start / Stop monitoring, I/O monitoring and schedule monitoring

•Network: Enable Webcam Server and connection to other GeoVision software.

•Tools: Show / hide volume indicator and set up Object Index.

•Configure: Set up camera, recording, system, schedule, video processing and I/O devices.

Toolbar • Content List: Configure live view layout, of cameras, I/O devices and E-Maps.

Brings up these options when ViewLog is selected:

•Display Play Panel: Display / Hide the ViewLog timeline.

•Tools: Manage event search, system log, event backup and event export.

•Configure: Apply video effects and text overlay during playback.

•Content List: Manage playback layout and access camera list.

Exit Click to Minimize or Exit GV-VMS.

Geovision GV-VMS Setup Guide

HIP2P Client Setup Manual

admin — Wed, 05 Jul 2023 20:53:02 +0000

HIP2P Client Setup Manual,HiP2P Software is a CMS which helps us to connect and control the Dericam CCTV cameras. This is designed and developed by the Shenzhen Dericam Technology Company.

Installation description
1. Installation requirement

Hardware environment:

> Pentium IV series, CPU frequency above 2.0G

2> 2G or more memory

3 > Hard disk 120G or higher

4> Display resolution of 1024 x 768 or higher

HIP2P Client Setup Manual

Software environment:

Windows2000 / WindowsXP / Windows2003 / WindowsVista / Windows 7/8/10, Windows XP is recommended.

1. Installation step

Double-click the installation package, the following interface pops up:

After selecting the installation path, click “Next” to complete the installation.

After installation, the following icon will be displayed on the desktop:

The following interface is displayed in the program bar:

$ help

* HiF2F Client

2 Uninstall

CMS client details description
1. Login and Description

[Login] When login, the default user is admin, password is blank. Click the “Confirm” button

directly to enter the main interface of the CMS client.

[Exit] Only users with admin permissions can exit the CMS client, users with user and guest permissions cannot exit the CMS client.

When exiting the CMS client, you need to enter the user name and login password with administrator permissions to exit the client

1. Software interface description

The software interface is shown in the figure above, mainly divided into 6 large blocks:

1 System button bar 2 Tab bar

3 Device tree

4 Real-time preview 5 PTZ Control

6 Alarm information list

♦System button bar:

Help button, click to open client instructions

Hide button, click to hide the software into the system tray

Maximize button, the software covers the entire screen after clicking

Exit button, click the software to pop up the exit prompt

♦Tab bar:

IP CAMERA

LOGO information

Click to switch to the image preview interface

♦Device tree:

[List mode] User-configured list level to display areas, settings, and channels

[Current screen] Display the devices connected to the current screen, only in list mode

♦Real-time preview:

Electronic zoom button, click to draw an area on the screen with the mouse, then the area

can be enlarged

Voice intercom button, select the window that needs to open the intercom and click the

intercom button, the status bar of the window will display , you can implement voice

intercom, only one device of voice intercom can be opened at the same time

Sound monitoring button, click to open sound monitoring, the status bar of the window

will display

, click again to turn off sound monitoring, you can turn on sound

monitoring for multiple devices at the same time

Record button. After selecting the window to be recorded, click the record button to start

manual recording. The window status bar will display

. Click again to close the

manual recording

Picture snapshot button. After selecting the window to snapshot the picture, click the snapshot button to achieve picture snapshot. If you click the snapshot button continuously, you can snapshot max 2 pictures in 1 second.

Multi-screen selection button, click to select multi-screen image display, select 1, 4, 6, 8, 9, 16 screens

Full screen display button, real-time preview area can be displayed in full screen after

clicking

Alarm information list shrink or expand button, click the alarm information list to shrink,

re-click the alarm information list to expand.

1. Device management
  1. Device add

Before using the client software, you need to add and configure the device. Click the “Setting” button in the tab bar to enter the device management page.

[Add list tree]

♦ The software runs initially, the list tree is empty by default. Click the “Add Area” button to pop up the “Add Area” dialog box. Fill in the name in the area name field and click OK to add an area to the list tree. Because the area added this time is the first area, the area does not exist

belonging area, that is, the belonging area is empty.

Note: The list tree can add max 128 regions at present.

[Add device]

♦Search and add devices in LAN:

Click the search button,the client will search out all the devices in the LAN at this time, then select the devices to be added in the search list. After selecting the area, click the button

to add the device, it can add the selected device to the area.

♦ Add devices manually:

Click the button

to pop up a dialog box for adding a device, as shown below:

[UID] Device UID code, each device has a different UID code

[Name] The name of the device can be self-defined. The device name can be entered

max 15 Chinese characters. (Note: After entering the name, only the name of the device is displayed on the device tree in the preview window, not display the UID of the device)

[User name] User name of the device, default is admin

[Password] password of the device, default is admin

[Area] display area of the device

Fill in the required information and click the OK button to complete the device addition.

1. Image preview

After configuring the device, click the “Preview” tab in the tab bar to return to the monitoring main interface. The device tree is displayed as a list tree by default. Click “Group” and “List” on the device tree to switch between group and list information.

The display screen defaults to 4 screen division display, and supports maximum 36 screen divisions.

The maximum screen division is optional. There are three screen modes of 16/25/36.The higher the screen, the higher the performance of the host required. The 25 or 36 screen display is

recommended to use an i3 CPU or more and an independent graphics card.

Display screen description:

It indicates that there is no device connected to this channel. If connected, the OSD

information of the device will be displayed

Intercom status, when the icon changes to

indicate that the channel is intercoming,

otherwise the channel is not open intercom;

Monitoring status. When the icon changes to

indicate that the channel is monitoring,

otherwise the channel is not enabled for monitoring;

Recording status. When the icon changes to

indicate that the channel is manually

recording; when the icon changes to

indicate that the channel is plan record;

Double-click the device UID or name in list mode, or drag the UID to the window to display the

image. (When the device is not connected, the offline status is displayed)

After the device is connected, a blue triangle

ujJ ,s

displayed on the UID or name.

If displayed ‘ on the

device, means the device is not connected. If

displayed

on the device, means the channel is recording.

Right-click on any area and it will pop up as shown on the right:

[Connect all] Connect the device in the selected area

[Start area manual recording] Enable manual recording of the device in the selected area [Stop area manual recording] Stop manual recording of the device in the selected area [Picture quality]Choose different picture quality according to different network environments:

HD and SD

[All Auto-adjust screens]The selected area device adjusts the screen display ratio automatically

[All Full screen display] The selected area device displays the image according to the size of the split screen

Note: After the image stopped display, the device is still connected. If the device has started the recording function, the device will still keep recording after stopping the display.

1. PTZ control
  1. PTZ control

You can control the 8 directions of the PTZ by using the direction keys; select the speed of the PTZ by dragging the slider. “-” indicates that the rotation speed of the PTZ is slower, and “+” indicates that the rotation speed of the PTZ is faster.

Aperture zoom in button, requires lens support to be effective

Aperture zoom out button, requires lens support to be effective

Focus bigger button, requires lens support to be effective

Focus smaller button, requires lens support to be effective

Focus forward button, requires lens support to be effective

Focus backward button, requires lens support to be effective

2.5.2. Preset setting

The client supports maximum 256 presets.

For details on how many presets can be used, please refer to the description of the number

of presets supported by the camera.

[Preset setting] Select the window that needs to

set the preset point, then select the preset point

number, and click the “Preset” button, then the preset

point is set successfully.

[Preset call]Select the window needed to call the preset point, then select the preset point number, and click the “call” button. You must set the preset point before selecting the call.

[Preset delete] Select the window needed to delete the preset point, then select the preset point to be deleted, and click the “Delete” button, then the preset point is deleted successfully.

1. Recording management
  1. Plan record

Select “Settings”-“Recording Management”-“Enable Scheduled Recording” in the tab bar as shown above:

SUN to SAT represents a week, in days; 0 to 23 represents a day, in half an hour.

[Enable plan record] Select the channel, and click the left mouse button to drag a green block in the schedule table, as shown in the figure above; the range of the green block is the time period for starting the scheduled recording. After setting the time period, click Save.

[Close plan record] Tick to cancel the enable plan record and click Save; or cancel the green block in the schedule list and click Save. The method of cancel the green block: Just click the left mouse button on the green block and drag the mouse to cancel the green block.

Note: If the plan record time is the same for all devices, just set one device and click Copy and Save, then all devices enabled plan record.

[ Common record length ] The size of a single record file: the system sets the video length to 5 minutes by default. The length of a single video file can be set to 1-30 minutes. If you want to modify the video duration, please modify and save in the normal record length.

[ Alarm duration ] You can set the length of alarm recording, the default is 10 seconds, 5-60 seconds can be set.

[The remaining disk starts to reclaim space] The selectable range is 1G ~ 50G. When the disk space is less than the set range, start to skip to another disk for recording or delete the earliest day’s recording file (the default recovery is 20GB)

[Record type] 264/265 and AVI two record types. When the video type is 264, the playback tool must use the manufacturer’s player to playback the video.

[Full disk overwrite recording]Select “Yes”, when the space of all disks is less than the set disk space, delete the earliest recorded files. Select “No” to stop recording when the space of all drive letters on the disk is less than the set disk space

[Recording path]After the client is installed, the client software detects the hard disk of the machine automatically and displays it in the list. The default recording is to D drive.

- 1. Manual record

Select the window, click the button

or right-click the window to select the recording. For

the duration and path settings of the recording, please see the plan record.

Note: 1. The client supports maximum 24 drive letters, that is, the memory can connect up to 24 hard disks.

2.The icon i. on the screen indicates that the channel is planning to record; the icon

on the screen indicates that the channel is manually recording.

1. Local record playback
  1. Time search playback

Video playback button, click this button to continue playback after the video playback finished

Stop playback button, click this button to stop playback during video playback

Single-frame playback button. Click this button during video playback to perform

single-frame playback. Each click plays a frame of image screen.

Image snapshot button, click this button after selecting the playback window to save the picture to disk

Electronic zoom button, select this button during video playback, and then draw the area of the enlarged image in the window

Full screen button. Select this button to display the image window area in full screen. For a single window full screen, double-click the corresponding window.

During the video playback process, select the playback speed to play through the drop-down box. Default is normal speed playback.

s Sound button, you can choose whether to turn on the sound during the video playback, the sound is turned off by default.

[Video playback search]

Step 1: Select the video file type and search time

Step 2: Select the window to be played back, select the device channel to be played back in the list tree.

Step 3: If there are eligible video files in the selected time range, they will be displayed on the timeline panel.

Step 4: Double-click the device channel for video playback.

- 1. Search file playback

Step 1: Select the video file type and device channel

Step 2: Select the search time and click the “Search” button, the system will display the qualified video files in the device tree;

Step 3: Select the playback window and double-click the video file to playback the video file. Playback supports the same video file in four windows at the same time;

1. Remote video playback and download
  1. Remote video playback

You can remote playback the timed recording or alarm recording in the SD card, select the playback channel, date, start and end time; then click Search can playback the recordings in the SD card(remote playback requires the device is connected, if not connected, click search button, it will prompt the device is not connected);

P2020U310_U0UU0U_U01U0b P20200310_001006_002012 P20200310_002012_003017 P20200310_003017_004023 P20200310_004023_005029 P20200310_005029_010035 P20200310_010035_011041 P20200310_011041_012047 P20200310_012047_013053 P20200310.013053.014059 P20200310_014059_015105 P20200310-015105-020111 P20200310_020111_021117 P20200310.021117_022123 P20200310.022123.023129 P20200310—023129_024135 P20200310—024135—025141 P20200310—025141—030147 P20200310—030147—031153 P20200310.031153.032159 P20200310—032159.033205 P20200310—033205—034211 P20200310—034211.035217 P20200310.035217-040223 P20200310 040223 041229

Double

|All Record

- 1. Remote video download

After searching out the remote video file, right-click on the video file to be downloaded, the download file button will appear, click to pop-up download interface, click Start, and the video file will start download.

P2O2OO31O_000000,001006 P20200310.001006,002012 P20200310_002012_003017 P20200310.003017.004023 P20200310_004023_005029 P20200310_005029_010035 P20200310.010035.011041 P20200310.011041,012047 P20200310_012047.

P20200310_013053.

P20200310.014059.015105 P20200310_015105,020111 P20200310-020111,021117 P20200310-021117,022123 P20200310.022123 023129 P20200310,023129,024135 P20200310.024135.025141 P20200310_025141_030147 P20200310-030147-031153 P20200310.031153,032159 P20200310_032159,033205 P20200310-033205,034211 P20200310-034211.035217 P20200310.035217,040223 P20200310,040223,041229

Double cbck the file to play

1. Parameter setting

Before modifying device parameters, please connect

related devices, as shown on the right:

Connect the device

- 1. Video
Video encoding: frequency and video encoding can be set;
Video parameters: video resolution, code stream type, bit rate, frame rate, main frame interval, video encoding control and encoding quality can be set;
OSD settings: You can set the overlay name and overlay time;

Note: If the device is connected to high-definition, the resolution is the resolution of the main stream; if the device is connected to SD, the resolution is the resolution of the sub stream;

- 1. Image parameter
WDR: Check the box in front of WDR, it indicates that WDR is on. WDR level is 1-30 optional
Exposure mode: can set three modes: auto, indoor, outdoor. Default is auto mode.
Image priority mode: You can set priority of illumination and frame rate;
Infrared light control: can be set to auto, on, off. Select on is black and white mode; select

off is color mode.

Intelligent night vision mode: you can choose common night vision, full color night vision and intelligent night vision (requires camera support)
Intelligent tracking: only cameras with this function can be used

2.9.3. Audio

Stream type: main stream and secondary stream optional;
Capture audio: on or off
Audio format: G.711 or G.726 optional
Audio input: microphone input, linear input optional

When the audio input is microphone input, the input volume and output volume are 80 and 95, respectively.

When the audio input is linear input, the input volume and output volume are 10 and 95.

2.9.4. Alarm setting

Motion detection

You can turn on and off the motion detection function: ticking in front of motion detection indicates that motion detection is enabled, and not ticking indicates that motion detection is not enabled;

Sensitivity: sensitivity selectable: low, medium, high; low sensitivity is 25; medium sensitivity is 50; high sensitivity is 75

Intelligent human shape recognition

The device that support human shape recognition can choose to enable or disable the human shape recognition function, and select the linkage mode, etc.

Sound alarm

Can set sound alarm on and off; set the volume range, 1-100 can be set, the default is 50;

Note: This function only apply to some models;

♦ External alarm

Can set to open the external alarm ON and OFF; only support the devices with alarm input and

output;

Alarm linkage

Can set

Email alarm and send alarm picture;
Save picture to FTP server;
Save video to FTP server;
Relay output
Save picture to SD card;

❖ Save video to SD card;

❖ Alarm sound

❖ Alarm preset

♦ Email set

Sender mailbox take QQ mailbox as an example:

E-mail Setting X

Smtp server: smtp.qq.com

Server port: 465

Secure connection:SSL

Username and password fill in QQ account and password

Receiving address: Email address to receive alarm pictures

Sending address: sender’s email address, here take QQ mailbox as an example, you need to fill in the QQ email address; (same as filled user name)

Subjects and information can be filled in casually;

After filling in, click the setting button;

♦ FTP setting

FTP setting:

FTP server: Fill in the erected FTP address;

server port: Fill in the FTP port;

Username and Password fill in the username and password

set in the FTP server

Create directory automatically: If selected, the directory will

be created automatically. The directory name is today’s date.

♦ Alarm time setting

SUN to SAT represents a week, in days; 0 to 23 represents a day, in half an hour.

- 1. Network setting
Network setting

Please configure the network parameters according to the actual situation. No matter the device is set to manually set IP or obtain IP through DHCP, the client only displays the IP of the current device.

RTSP port

Set RTSP port and select RTSP permission check

ONVIF

Set ONVIF related parameters;

ONVIF ON and OFF, ONVIF port, time and time zone settings, image parameter settings, etc .;

- 1. SD Card

Enable plan record: enable timed recording;

Stream type: video streams have main stream and sub stream optional;

Video length: 15 seconds-900 seconds can be set, the default is 600 seconds;

Format SD card: can format SD card

Recording time can be set; the right picture shows green is the recording time;

- 1. Timed snapshot

Ticking “Save pictures to SD card”, when the SD card time interval is 60 seconds, it means that every 60 seconds, a picture is captured and saved to the SD card.

Ticking “Save pictures to FTP server”, when the FTP interval is 60 seconds, it means that every 60 seconds, a picture is captured and saved to the specified FTP server.

- 1. PTZ setting

Can set PTZ protocol, baud rate, data bit, stop bit and other information

Note: The PTZ setting function only apply to some models;

- 1. Login information

Can modify password of the device

- 1. System
Network time synchronization

Set NTP server, synchronization interval, time zone, etc.

Device information

Can obtain the current information of the device; including the device name, software version, IP address, MAC address, etc .; can restart the device and restore factory settings

- 1. Wireless connection

The steps to set WIFI:

Step 1: Click on the wireless connection and click search WIFI signal

Step 2: Double-click the SSID of the WIFI you are using.

Step 3: Enter the WIFI password key

Step 4: Click the setting button, then click the WIFI detection button, after prompted setting successfully,

finally unplug the network cable of the device.

- 1. Motion detection

Can set the area of motion detection for the camera

- 1. Alarm management

Select the camera to be set, enable the alarm linkage; select the time of the alarm linkage, you can set the alarm linkage recording and sound alarm; select the human shade alarm push, when the

camera is humanoid alarm, the client will push the humanoid alarm prompt

- 1. User management

The factory default administrator user name is admin and the password is blank. After logging in, the administrator can add users, delete users, and set user permissions. User permissions are: admin, user, guest.

Admin permissions: can perform device management, user management, video monitoring, video playback, map settings, log query, switch users and exit client

User permissions: video monitoring, video playback, map settings, log viewing, user switching, and password change

Guest permissions: Video monitoring, user switching and password change.

- 1. Add user

Step 1: After logging in with a user of admin permission, select “Settings”-“User Management” in the tab bar

Step 2: Click the “Add” button, enter the username and password, and select the user’s permissions

Step 3: Click the “Save” button, the user is added successfully

- 1. Delete user

Step 1: After logging in with a user of admin permissions, select “Settings”-“User Management” in the tab bar

Step 2: Select the deleted user and click the “Delete” button

- 1. Modify user permission

Step 1: After logging in with a user of admin permissions, select “Settings”-“User Management” in the tab bar

Step 2: Select the user and click the “Edit” button

Step 3: Select user permissions and click the “Save” button

- 1. Modify user password

Step 1: Select “Settings”-“User Management” in the tab bar

Step 2: Select the user and click the “Edit” button

Step 3: Enter the new password and click the “Save” button

- 1. Log

Log type:

[All logs] Record all system information

[System log]Record user login, logout, and user matching information

[Operation log] Record all operation information of the user

[Alarm log] Record alarm information of the device

- 1. Log save time

Step 1: Select “Settings”-“Other Settings” in the tab bar

Step 2: Select the time in the log save time, the save time have: one month, two months, three months, six months, and click the “Save” button

- 1. Log query

Step 1: Select the log type and sub-log type

Step 2: Select the device for viewing logs. The default is all devices.

Step 3: Select the start time and end time of the query log and click the “Search” button

- 1. Log backup

Step 1: Select the log type and sub-log type

Step 2: Select the device for viewing logs. The default is all devices.

Step 3: Select the start time and end time of the query log and click the “Search” button

Step 4: Click the “Export” button and select the backup path

Note: 1. When backing up the log, you must search the log before backing up

.The exported log format is Excel format
. If the number of exported logs exceeds 5000, only 5000 records will be saved in each Excel table, and the excess will be converted into another Excel table, and so on.
1. Other management

[Connection timeout] connection timeout can be set to 5-60 seconds

[Log save time] There are four options: one month, two months, three months, and six months.

The logs in the CMS client will not be deleted within the set time.

[Snapshot format]Refers to the image format captured by the client. There are two formats: JPG and BMP.

[Image snapshot path]Refers to the path where the client snapshots the picture

[System boot to run program automatically]Start WINDOWS to load monitoring software automatically, if not selected, it will not start.

[Number of single screens]can set the maximum number of single screens: 16 screens, 25 screens, 36 screens (requires restarting the software to take effect)

[Display mode]Drect Draw means flat rendering; Drect 3D means 3D rendering

[Password]Can set the default password when adding a device

[Save]Modify the parameters need to click the “Save” button for the settings to take effect

[Export parameter]Export all setting parameters of the client (back up all configuration parameters)

[Import parameter]Import the exported setting parameters to another client and restore all the configuration parameters (the two client versions must be the same, if they are inconsistent, an exception may occur)

[Rebuild video index]Delete the recording database index file and re-establish the recording database index file

Video format conversion

Enter the program bar and open “264 Converter”

The following interface appears:

The steps are as follows:

Select the file: select the video file to be converted;
Select the path: set the save path after conversion;
File name: the file name after conversion;
Conversion type: the type of file to be converted (including H.264 AVI and ASF); After setting the above, click “Transform” to convert;

Huawei Cluebase VMS User Manual

admin — Fri, 30 Jun 2023 20:51:20 +0000

Huawei Cluebase VMS User Manual, by vCloud.ai is new-generation Video Management Software that works on MacBook, Windows, Linux and even Web browser of literally any device. vCloud.ai Cluebase VMS is made for reliability, performance, and convenience. Flexibility and limitlessness by design allows creating advanced computer vision systems in a very short time. The vCloud.ai API allows integrating third-party hardware and software to extend your video system’s functionality even further. The advanced ergonomic interface makes all functions intuitively easy to use.

Cluebase VMS by vCloud.ai User manual

Purpose of the VMS

Cluebase VMS (video management system) is a software product that allows connecting video cameras to the server for further recording, live view and multiple additional functions.
Cluebase VMS is distributed as an open-platform commercial product under End User License Agreement.

System description

Cluebase VMS consists of the following parts:
2.1. Front-end (Web/Lunix/MacOs/Windows)
2.2. Back-end: server-side application that runs in the background
Cameras connect to Cluebase VMS via ONVIF and RTSP protocols.
Users can connect to the cloud unlimited number of cameras individually and set individual recording plans on them.

Hardware requirements

Minimal server requirements: Dual-core ARM or Intel/AMD (32 or 64 bit), 2GB RAM, 2GB HDD/SSD. Desktop client requires a PC or Mac computer with Intel/AMD 32 or 64 bit, Apple Silicon or other ARM CPU with at least 2 cores of 1.5 GHz each. Supported browsers: Google Chrome v.92+, Mozilla Firefox v.90+, Safari v.14+

Compatibility

4.1. Codecs: Cluebase VMS is ready to work with any h.264 video stream though h.265 is supported with limited functionality.
4.2. All IP cameras and DVR/NVR are compliant.,

Huawei Cluebase VMS User Manual

Client app installation

Please note that Web client application is available instantly by accessing the server’s IP address via a web-browser. However is you need to install a client application on you desktop they available for downloading at https://vcloud.ai/downloads

a. Installing Linux app
Once you’ve downloaded file Cluebase_VMS_Linux_x_x.deb you can install it from the UI by double-clicking and following the screen instructions or you can do it from the command line:
sudo apt install Cluebase_ VMS_Linux_x_x.deb

b. Installing Windows app
Once you’ve downloaded file Cluebase_VMS_WIN_x_x.exe you can install it from the UI by double-clicking and following the screen instructions.

c. Installing MacOS app
Once you’ve downloaded file Cluebase_VMS_MacOS_x_x.dmg you can install it from the UI by double-clicking and following the screen instructions.

Signing in

After running the application for the first time you should see the Sign in screen.

Please enter your valid login and password and click Sign in. After installation you can use the default credentials: admin/admin.

License activation

Go to Settings->Services->VMS->vCloud.ai VMS->VMS License Request, fill the customer e-mail and name fields, specify the required licenses and click Send License Request. Your request will be delivered to vCloud.ai sales team so, in return, you should receive the License activation key file to your email.

Once received, you can Upload the license file at the screen bottom and click Activate.

Your license activation page should look as on the picture below:

Adding cameras

Watch How to add cameras video in Cluebase VMS Tutorials on YouTube

8.1. Camera search tool
Camera search tool is created to simplify and speed up cameras discovery and connection processes.

Go to Settings->Cameras->Search

All supported cameras in the local network will be found automatically (normally within 5-10 seconds).

After specifying cameras’ credentials (name/login/password) you can add them one by one using the ‘+’ button on the left

Or you can click Add all devices to add all cameras with the specified credentials.

Click Refresh search to search the network again.

You can specify the search range manually.

By default the system will search in the current subnet.

8.2. Add cameras manually

Go to Settings->Cameras->Add camera
Name the camera, select connection type (ONVIF or RTSP) fill the IP address and port for ONVIF or the URL for the RTSP, fill Login and Password with camera’s credentials, select the time zone then click Add.

Your camera should then appear in All cameras/Devices section

8.3 Create a New Layout for the cameras

Watch Creating a New Layout video in Cluebase VMS Tutorials on YouTube

Storage settings

By default the VMS should identify all mounted drives from the system.

To enable a storage volume for recording please select the storage volume and switch it on:

Then select the cameras that are required to be recorded, set archive depth, select quality and click Save. The storage will be activated for recording immediately.

User access management

10.1. Managing roles
Go to Settings->Users->Add role

Name the role and grant access to specific cameras and functions. Click save.
Please note that all users with this role will then have access to the specified cameras and functions.
10.2. Managing users
Go to Settings->Users->Add new user

Specify the new user credentials: Username, Password and the required Role. Access granted to the selected Role is be indicated below but is not available for editing. To edit the permissions you need to edit the Role by clicking the pencil button

Map setup

To be able to locate the camera on the map you can add the coordinates or simply drag the camera across the map and then click Save.

Layout setup

Click New layout in the main menu

The Layout editing page will open

Give your new layout a Name, choose Layout template and drag’n’drop cameras or whole groups to the layout grid on the right-hand side.

Click Save to save your layout.

To edit existing layouts, click the Pencil button in the layout tab menu at the top of the screen:

Camera groups

Go to Settings->Cameras->Add group and fill the group name field. Then click “Add”

To edit a group click the ‘pencil’ icon on the right side of the group.

Now you can edit or delete the group.

To add a camera to a particular group go to camera settings and select the required group.

Technical support

vCloud.ai technical support is operating 24/7, the average reply time is 3 hours. Technical support can be requested via email: support@vcloud.ai

Cluebase VMS Installation Manual

Preparation

Download cluebase.zip from https://vcloud.ai/downloads and unzip the file. Please note that in some versions of Linux the unzip application is not included so you’ll need to install it separately with the following command:

sudo apt install unzip

Now unzip the Cluebase VMS installer with the following command:

sudo unzip cluebase.zip

The above command creates a directory containing the installation files.

Go to CluebaseVMS directory:

cd CluebaseVMS

Now you have to provide permissions to the installation script (install.sh):

sudo chmod +x install.sh

You are all set for the installation.

Automatic installation

Docker container framework and Docker-compose extension are required for Cluebase VMS installation and operation.

Installing on Linux

Please run the install.sh script to automatically install Cluebase VMS on a clean Linux OS.

To run the script, please go to the folder containing “install.sh” and run the following command:

$ sudo sh install.sh

Installing the SSL version

Here are the steps to install Cluebase VMS with SSL encryption:

Download Cluebase VMS SSL installer . Please note that it comes as a separate install package and available at https://vcloud.ai/downloads
Prepare SSL certificate and public key that are generated for the required domain name.
Unzip the installation package.
Navigate to ‘certs’ directory in the installation package.
Copy the SSL certificate and public key (file should be named as follows: cert.crt – SSL certificate, cert.key – public). The existing files should be replaced or removed before
Provide permissions to the installation script by this command:

sudo chmod +x install.sh

7. Run the installation script:

$ sudo sh install.sh

Manual installation

Installing Docker on Linux

Official Docker installation guide: https://docs.docker.com/engine/install/ubuntu/

Run the following command:

$ sudo apt-get update && apt-get install docker-ce docker-ce-cli containerd.io

Installing docker-compose on Linux

Run the following command:

$ sudo curl -L “https://github.com/docker/compose/releases/download/1.29.2/docker-compose-$(uname -s)-$(uname -m)” -o /usr/local/bin/docker-compose

Grant the necessary access rights by running the following command:

$ sudo chmod +x /usr/local/bin/docker-compose

Preparation for manual VMS installation

You will need to edit the environment variable file, the .env file, to successfully install the VMS.

Please note that this file is hidden in the folder by default.

Open the .env file and specify the server’s IP address in the following fields:

APP_HOST=0.0.0.0 (the server’s public IP address) MACHINE_HOST=0.0.0.0 (local IP address of the server)

If the VMS should only be used in the local network, both IP addresses will be the same.

Using a custom port for the VMS

By default the VMS installs and runs on port 80. However you can configure a different port by amending the .env file.

Open the .env file and add NGINX_PORT variable and it’s value (port number) as shown on the screenshot.

Installing and running VMS

Enter the VMS folder and run the following command:

$ sudo docker-compose up -d

This command will automatically download, install and run VMS.

Failover

Description

Cluebase VMS supports failover (hot swap) functionality as the following options:

1 to 1 – every server in the system has a failover server
Many to 1 – several servers can be hot-swapped by 1 failover server
Many to Many – several servers can be hot-swapped by several failover servers

Important

In case of using the failover functionality it’s important to make sure that network storage is being used (Object storage or NAS)
Failover server hardware should be able to handle the required number of cameras so the failover servers’ hardware should be precisely calculated and configured.
Configuration is automatically sent from main server to failover every 5 minutes
Please note that shutting down the main server manually is considered as maintenance and will not initiate the failover process.
After switching back from failover server to the main server it is required to reset failover server’s configuration or reboot.

Setup

To set up a failover system you need to have at least 1 main server and 1 failover server.

Go to the main server user interface and open Failover settings: Settings->Failover->Add Failover Server and fill the fields with Failover server credentials. In the Logic field choose the server or servers that should be hot-swapped by the current Failover server. Then click Save.

Sign in

Open a web browser (Google Chrome, Mozilla Firefox and Safari are recommended), enter the server’s IP address and press Enter.

By default login and password: admin/admin.

Stopping the VMS

Run the following command from the VMS folder to stop the VMS server:

$ sudo docker-compose down

Updating VMS

To update the VMS version:
1.stop the VMS
2.Run the following command from the VMS folder:

$ sudo docker-compose pull

3.Restart VMS:

$ sudo docker-compose up -d

Cluebase VMS Architectural and Engineering Specification

General Description

1. Cluebase video management system (VMS) is an enterprise-level client/server-based smart IP video security solution that provides management of video, audio and other data across an IP network. The video management system is designed to work with various ONVIF compliant 3^rd party products. Video from other sites may be viewed from single or numerous workstations simultaneously at any time.

2. The video management system can be deployed on a single PC for small or medium system applications or on separate interconnected PCs and servers to meet large systems requirements.

3. The server part of VMS compatible with Linux and Windows OS (64-bit). Though recommended OS for server part is Ubuntu 18.04, 20.04 versions.

4. The server part compatible with ARM, Intel and AMD CPUs.

5. The server part fully docker container-based.

6. The client part compatible with Linux, Windows and MacOS operating systems.

7. There is web-based client. Supported browsers are Chrome, Edge, Firefox, Safari.

8. Client part also has desktop Windows, Linux and MacOS applications.

9. The VMS support cameras compliant to ONVIF Profile S. It is possible to scan the network for ONVIF cameras.

10. It is possible to provide basic configuration of ONVIF cameras from within the VMS, such as general camera settings, recording profiles, audio profiles.

11. It is possible to access camera’s web interface from the link in the VMS.

12. It is possible to use the events provided by an ONVIF camera to trigger events and alarms in the Video Management System.

13. It is possible for operator to control PTZ camera using virtual joystick.

14. It is possible to record ONVIF compliant cameras.

15. It is possible to display ONVIF compliant cameras in live view on a monitor connected to a PC.

16. It is possible to connect cameras or other video sources via RTSP stream to VMS.

17. It is possible to live view and record cameras connected via RTSP.

18. The VMS is designed to use a facility’s existing IT infrastructure.

19. The VMS is capable to be deployed in Local Area Networks (LAN) as well as in Wide Area Networks (WAN).

20. The VMS allows an operator to control and view live and playback streams of cameras and receive alarms from a remote site (across WAN).

21. The VMS is capable to be deployed in the cloud environment (containers, VMs).

22. The VMS allows to view transcoded video streams (live and playback).

23. Live video and archive is played via HLS (HTTP Live Streaming) protocol.

24. The VMS shall allow the establishment of user groups that have access rights to specific cameras, layouts, camera settings, storage settings, system settings.

25. The VMS supports export of the video and frame in the avi, mp4 and jpeg formats to a local or network drive.

26. The VMS is designed in such a way that configuration changes to any part of the system will not interrupt operational tasks.

27. The video management system supports enabling an encrypted communication between the server and client workstation.

28. The server part provides management, monitoring, and control of the entire system. The server part maintains stream management, alarm management, central configuration and user management.

29. The client part provides the user interface for system monitoring and operation. The client workstation maintains live monitoring, storage retrieval, and alarm handling.

30. The video management system supports display of alarms in a special alarm panel.

31. The video management system provides the capability to allow alarms to be filtered by type of the alarm, camera and time.

32. The video management system allows to send an e-mail message in response to an alarm.

33. The video management system allows to send messages to Telegram in response to an alarm.

34. The video management system allows to send messages in the alarm panel, to an email address and Telegram in case of camera disconnection.

35. The video management system supports API that allows for fetching live video streams and archive from 3rd party applications.

36. The video management system provides the user of the client workstation with an option to select the video stream offered by a camera. For cameras configured to use two or more different streams for live view and for recording, operator shall be able to manually switch between the higher resolution stream and the lower resolution stream for a particular camera.

37. The video management system provides the user of the client workstation with an option to enable an automatic switching between a high and a low-resolution stream. The video management system automatically switches to a low-resolution stream, if the user of the client workstation opens multiple cameras on a monitor. The video management system automatically switches to a high-resolution stream, when the user maximizes a camera on the monitor.

38. The video management system support PTZ control with a dedicated graphical (virtual) joystick control, supporting Pan, Tilt, Zoom and Focus commands. For PTZ cameras, the cursor shall change to indicate the Pan/Tilt direction when hovering over the corresponding image pane. The Pan/Tilt speed shall increase as the cursor moves farther from the center of the virtual joystick. An additional control command near the Pan/Tilt command of the joystick shall be used for zoom-in/zoom-out control.

39. The video management system shall support digital zoom of any image pane. The mouse wheel shall control digital zoom when the mouse cursor is hovering over a selected image pane.

40. The video management system provides an instant playback function. Instant playback supports pause, play forward, play reverse, single step forward, single step reverse, fast-forward.

41. The video management system shall support a timeline that provides a graphical overview of video stored on the disk for particular camera. The timeline shall display a timescale that can be adjusted.

Video analytics

42. The video management system provides an integration with a server-based analytics platform.

43. The video analytic processing able to scale seamlessly by adding servers.

44. The system should allow the use of a pool of video analytic algorithm on any camera. It should be easy to change an algorithm from a camera to another.

45. The video analytic processing should be able to run on top of a server or to be virtualized using virtualization technologies.

46.The system can offer the following video analytic:

– Object Detection – identifies people, cars, busses, trucks, motorcycles and animals in a defined area/zone.

– Face recognition – an algorithm for human identification and verification, based on the facial recognition as well as the age and gender estimation. The algorithm creates a database of all faces captured by video cameras and lets you search the database for similar faces.

– License plate recognition – an algorithm for license plate recognition. Video streams can be processed to search for and recognize license plate numbers in the frame. These license plate numbers are saved to a database and associated with the relevant recorded video. The database is searchable. License plate numbers can be compared to lists in real time, with actions performed (or not performed) depending on whether or not a license plate is found in the list. Aside from license plates, system can recognize the make, model, and color of vehicle, as well as the country and direction of movement of the car.

– Traffic Analytics – intended for the calculation of intensity and determination of traffic structure classify the types of vehicles (car, bus, truck, bicycle, motorbike). It also counts people and provides statistical report with graphs and pies by hours, days, weeks, months.

– Crowd Detection – estimates the number of people within a given area in real time and triggers an alarm when a specified number of people (capacity) or a specified percentage of people (occupancy) is reached.

– Hard Hat Detection – detects people not wearing helmets, records video and sends alarms.

– Heat Map – color visual representation of data analysis of customer activity presented by color visual representation of data (warm and cold zones).

– Age & Gender Detection – determines the gender of customers and their approximate age by detecting and analyzing the faces of visitors.

– Motion Detection – captures any movement in the scene. The following rules can be applied: line crossing, loitering, intrusion, abandoned object, disappearance of an object.

– Smoke & Fire Detection – recognizes smoke and fire in the image.

– Smart Tracking System – search people by attributes (color of clothes, bag, hair, hat, gender, and age).

– Body Movement Detection – identifies a person in different positions: sitting, standing, walking, lying, getting up.

– Wagon Identification – detection and recognition of wagon UIC numbers.

– Smart Parking – management of parking lot, detection of license plates of entering vehicles, recognition of model, direction of movement, and payment status of the car.

47.It is possible to setup several “lists” in the database of the analytics platform. A list contains License plates or faces and related data.

48. The analytics platform detects license plates or faces in the live stream provided by the cameras and shall match them against the license plates and faces stored in data-base of the analytics platform

49. When there is a match, an event should be sent by the system to the video management system. Additional data such as the camera and the time of detection should be included in the event provided to the video management system.

50. When the event provided by the analytics platform triggers an alarm in the video management system, the following content shall appear in the alarm panel of the VMS:

– A cropped extract of the original image.

– The corresponding face or license plate taken from the database of the analytics platform to allow the operator to compare the captured image with the reference image from data-base

– Additional data related to the face or license plate stored in the data-base of the analytics platform (e.g. name of person etc.)

51. All events and meta-data are displayed in the archive on a timeline of corresponding camera of the video management system as an icon. If pointing the mouse arrow at this icon, a frame with the image of an object that triggered an alarm should appear.

52. System should support own AI-based embedded human and vehicle motion detection algorithm.

User interface elements

53. Video frame elements:

– Should be able to switch from live video mode to archive mode. If video camera is being recorded switch button should appear as an activate. If not being recorded it should be in inactive status without possibility to click on it.

– Should have button allowing instantly jump back to archive for a predefined number of seconds.

– Should be a possibility to pause live video upon request and restart it by clicking on play button.

– Should have date and time indicator, that allows to access archive at specified date and time.

– Should have object counter element indicating number of detected objects of specific type.

– Should have sound volume bar allowing to control sound from the camera with built-in microphone.

– Should contain video analytics icon allowing to activate embedded AI-based motion detection analytics.

– While clicking on video analytics “ai” icon, settings should be activated allowing to pre-configure embedded AI-based human and vehicle motion detection analytics.

– In the pre-configurable settings, it should be possible to set the following parameters: enable video analytics button, sensitivity option in percentage, view zone button, send to alarm panel button, detections frequency in seconds, delay between detection in seconds, object type selection option.

– If embedded human and vehicle motion detection analytics enabled the “ai” icon should turn green. When disabled it should be of a white color.

– Stream management icon allowing to choose from lower and higher resolution video stream as well as allowing the system to perform automatic stream selection.

– Google maps activation icon. If activated it partially overlays on the live video frame with the option to fully overlay on it indicating camera positioning on the map.

– It should be possible to reload the video stream by clicking on a dedicated icon.

– In the archive mode it should be possible to increase the video playback speed x2, x4, x8.

– Video or frame can be exported by clicking on dedicated icons. Video can be exported in mp4 or avi formats. Frame can be exported in jpeg format.

– It should be possible to expand and narrow down the archive timeline by scrolling the mouse wheel while pointing on a timeline or by clicking on the plus and minus buttons.

54. Upper menu panel:

– All created layouts should appear in the menu panel. Each of them should have unique name.

– All layouts displayed in the menu panel should be editable right from the panel.

– It should be possible to move layouts by holding the mouse cursor and dragging them left and right.

– I should be possible to hide upper menu panel by clicking on dedicated icon in a such way that it appears whenever user point mouse cursor back at the same area.

– There should be an icon on menu panel that allows to work in tutorial mode. Once activated is should be possible to point by mouse cursor at any user interface element and receive short explanation what is this element created for.

– There should be possibility to access expandable main menu from upper menu panel.

– There should be an alarm indicator that changes the color and creates sound whenever alarm is triggered.

55. Alarm panel:

– There should be a possibility to expand alarm panel by clicking on dedicated icon in the upper panel menu.

– Alarm panel should have an option to filter events by: type of event, cameras and time of the event.

– Each video analytics event should contain the following minimum information: frame (picture of the object), type of the analytics, camera, object type, and time and date of triggering.

– If alarm is triggered by face recognition or license plate recognition analytics event may also contain the name of the person from the list.

– There should be “apply” button to filter events and “reset” button to return to default status.

– The latest triggered event should appear in the top of the list.

– Alarm panel should have chat field so different users of the system could communicate through this chat.

56. Layout settings:

– Layout configuration should be accessible from either by editing existing layouts or by accessing expandable main menu.

– Layout settings should consist of: layout name field, layout templates, camera list, groups of cameras and save and cancel buttons.

– System should have the following layout templates: 1 camera, 4 cameras, 9 cameras, 16 cameras, 25 cameras, 36 cameras, all cameras.

– System should allow to add camera by drag and drop method to one of the chosen layouts using mouse cursor.

– System should allow to drag and drop individual camera or the whole group.

– Once layout created it should be possible to change position of live streaming cameras by drag and drop method without accessing layout settings.

Camera settings

57. Camera settings should consist of the following elements: name of the server, camera groups, individual cameras, manual camera adding option, adding group of cameras option, option to bind two or more servers, automatic camera search option.

58. Individual camera setting should consist of the following elements:

– Unique camera number field.

– Device name field.

– Camera ID.

– Camera group field.

– Recording schedule field.

– Camera type field.

– If camera being added through RTSP then RTSP URL field followed by login and password fields.

– Receive event check box for events from integrated cameras.

– Generate RTSP checkbox to create RTSP link.

– PTZ checkbox for cameras added through ONVIF or native protocols.

– Option to reset settings.

– Frame showing camera live stream.

– Option to set camera location on the google map.

– Coordinates filed allowing to set camera on the google map by entering precise coordinates of the location.

59. Manual camera adding option should consist of the following fields: device name, camera type, IP and port fields if camera being added through ONVIF, RTSP URL if camera being added through RTSP, login and password fields.

60.Adding group of cameras setting should consist of add group field and add button.

61. Bind server setting should consist of the following fields: server name, domain or IP address of the server, port, login and password.

62. It should be possible to bind 2 or more servers in the local network or with public IP.

63. It should be possible to bind 2 or more remotely distributed servers each of which is in their own local network using cloud link feature. It should be possible to manage local storage, access camera’s archive, create layouts and receive alarms from all of those binded local servers by 1 or more remote operators.

64.Automatic camera search setting should consist of the following fields: range of IP addresses field, list of discovered cameras including IP address of the camera, camera name field, login, password and ping information in milliseconds, add all devices and refresh the search buttons.

Storage settings

65. Storage setting should consist of the following elements: server name and hard drive discs.

66. Hard drive disk should have the following settings and fields:

– On and off buttons that activate storage.

– Individual camera storage settings section.

– Checkbox allowing to select individual camera.

– Camera unique umber.

– Camera name.

– Archive depths in days field.

– Recording quality drop down field.

– Recording logics drop down field allowing to select the following options: full time recording, scheduled recording or recording by triggered alarm.

– Storage bulk configuration section.

– General storage limit for the selected hard drive in Gb.

– Pre-recording and post-recording fields in seconds.

– Storage capacity bar indicating used space and free space on a hard drive.

Analytics settings

67. Analytics settings should consist of the following elements: server settings, notifications, alarms via emails.

68.Server settings should consist of the following fields:

– Video analytics server URL or IP address.

– Video analytics server authorization API token.

– Option to store metadata in days.

69. Notifications settings should consist of the following fields:

– Send email upon event occurrence with ability to enable and disable this option with the dedicated buttons.

– Send event to Telegram messenger upon event occurrence including fields for Telegram bot API token and Telegram chat ID with ability to enable and disable this option with the dedicated buttons.

– Send notification when camera connection is lost with checkboxes that allow to select where to send. There should be 3 options available: email, Telegram and alarm panel.

70.Alarm via email settings should be available for events from integrated cameras’ edge analytics and should consist of the following fields:

– Buttons to enable or disable receiving alarms form the camera.

– Fields to enter: email address, password, IMAP host and IMAP port.

License settings

71. License settings should consist of two statuses: before the license has been activated and after activation status.

72. License activation status should consist of the following fields:

– Customer email.

– Customer name.

– Number of required camera licenses.

– Type of license allowing to choose temporary or permanent license.

– Send license request button.

– Buttons allowing to upload activation file and activate licenses.

73. After licenses were activated license setting should contain the following information:

– License type: permanent or temporary.

– Customer email address.

– Customer name.

– Number of activated licenses.

– License status.

Users settings

74.Users settings menu should consist of created users and roles assigned to the users, option to add new user and option to add new role.

75. By default, there should be admin role and admin user created.

76. For admin user fields to change user name and user role should be disabled. User name should always remain as admin and user role should always remain as Admin.

77. Add new user setting should consist of the following elements:

– Username filed.

– Password field.

– Dropdown menu to select a role.

– Checkboxes showing cameras that are allowed to be controlled by the user.

– Checkboxes showing current permissions set for the user: camera settings, storage settings, system settings, user settings, layout settings, analytics settings, camera archive access, exporting and alarm notifications.

– Buttons that are enabled or disabled depending on set permissions for the user: archive status, access to microphones, access to reports.

78. Add new role setting should consist of the following elements:

– Role name filed.

– Checkboxes allowing to select cameras to be controlled by the user by this specific role.

– Checkboxes setting the following permissions for this specific role: camera settings, storage settings, system settings, user settings, layout settings, analytics settings, camera archive access, exporting and alarm notifications.

– Buttons that should enabled or disabled the following permissions for the user: archive status, access to microphones, access to reports.

General settings

79. General settings menu should consist of the following settings: video stream, user interface, recording schedules, system information, cloud link, demo mode.

80. Video stream settings should have possibility to set live stream and archive chunk size in seconds.

81. There should be a possibility to enable and disable pulling both camera streams (lower and higher resolution) at the same time.

82. User interface settings should allow to enable and disable automatic page reload after predefined number of seconds.

83. Recording schedules setting should allow to set day of the week and time to schedule the recording of video in the archive. Possibility to create schedule should be easy and intuitive by double clicking on the schedule indicator and dragging the bar from side to side by holding mouse cursor. It also should include list of created scheduled in the drop-down menu.

84. System information setting should include the following parameters: CPU load, RAM load, UI version and server version.

85. Cloud link setting should allow to create tunnel between the server of the user and client machine of the user that connects to the server. By enabling cloud link system should generate URL that should allow the user without any additional VPN or public IP on a server side to connect to the server using his access credentials from any location. Server and client should have internet access.

86.Demo mode setting should allow to enable four video clips that can be used as virtual cameras.

Localization settings

87. Localization setting should contain list of languages with checkboxes. Once user chooses preferred language user interface language should instantly change to the chosen language.

VMS User Manual

* Connected	The camera is connected.
* Connecting	GV-VMS is trying to connect to the camera.

Icons	Functions
Instant Play H	Plays back the video recorded.
Snapshot®	Captures a snapshot of the current live view.
Talk Back Toggle	Talk to the surveillance site. For details, refer to [The behavior of the talk
/ Push-to-Talk ‘®’	back button] in 1.6.1 Configuring General Setting, GV-VMS User’s Manual.
Tools	Includes the following options: •Monitor: Starts monitoring of the camera. •Measure temperature: For GV-VMS V18.3.2 or later and GV- TMEB5800 only. After the thermography rules are set up on the camera Web interface, select this option to trigger the alarms when the detected temperature exceeds the pre-defined threshold. •Properties: –Show Caption: Shows camera name on live view using the specified font size. –Keep Image Ratio: Locks aspect ratio of the camera image. •Close: Removes the camera from the layout grid. •Set to Wave Out: Enables live view audio. (See [Audio Setting] in Section 3.2) •PTZ Control: Enables PTZ functions. (See Section 4.4) •Add to bookmark: Bookmarks a scene to watch later in ViewLog. This function is only available when the channel is recording. •Storyline: Records a sequence of short video clips of a specific incident. The following options are available when related function is enabled:

Actions	Functions
Mouse scroll	Zooms in or out on the live view.
Double-click	Displays the live view in full screen.