The Official BlackVue App Dash Cameras app.Taking advantage of a mobile or car-embedded Internet connection and a BlackVue dashcam, BlackVue Cloud connects you to your car through the Cloud. Using the BlackVue App on your smartphone or tablet, you see in real time where your car is located and what is happening around it.

BlackVue APP Features

– Explore

– Live View

– Video Playback

– GPS Tracking

– Reports

– Event Map

– Voice Call

– Video Backup / Live Event Upload

– Firmware update over the air

How to Install or Update the BlackVue App via Google Play/App Store

Get the latest features and ensure full compatibility by installing or updating your BlackVue (or Fleeta) app directly from Google Play or the Apple App Store. Follow these steps to download, install, and keep your app up to date for the best dashcam experience.

1. Installing the App for the First Time

For Android Devices (Google Play Store)

For iOS Devices (Apple App Store)

2. Updating the BlackVue App

Regular updates deliver new features, compatibility improvements, and bug fixes.

For Android (Google Play)

For iOS (App Store)

3. Tips and Troubleshooting

Tip: Always keep your app updated for security, performance, and access to the latest features.

Updating and installing the BlackVue or Fleeta app from a trusted store guarantees you receive genuine software, optimal security, and proper support for all dashcam models.

Essential App Settings and Optimal Environments

Setting up your BlackVue app with the right configurations and using it in the best environment help ensure a reliable connection, seamless video management, and full use of your dashcam’s features. Follow these guidelines for an optimal BlackVue app experience.

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1. Key App Settings to Check

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Account

Notifications

Camera Registration & Network

Storage & Video Management

GPS & Privacy

Firmware & Software Updates

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2. Recommended Environment & Best Practices

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3. Troubleshooting & Tips

By reviewing and regularly updating these essential settings, and using your BlackVue app in an optimized environment, you’ll enjoy a smoother, safer, and more reliable dashcam experience.

BlackVue App featuring BlackVue Cloud

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Compatible with most Wi-Fi BlackVue models. Cloud support for all Cloud-compatible dashcam models down to DR650GW Series

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BlackVue Viewer (Windows/Mac)

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Supports most recent BlackVue models.

Refer to the BlackVue Legacy Viewers tab below for support of older models/features.

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BlackVue Windows Viewer (v3.24)

Compatibility: Windows 7 and above.

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BlackVue Mac Viewer (v3.24)

Compatibility: Mac OS X 10.12 and above.

BlackVue Legacy App

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Compatible with DR650GW dashcams with firmware prior to version 2.000 and older Wi-Fi dashcams.

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BlackVue Legacy Viewer (Windows/Mac)

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BlackVue Legacy Viewer (SD Card Viewer)

Compatible with pre-DR650GW BlackVue models.
Note: this version lets you view recorded videos from your SD card and modify the settings of your BlackVue, as well as format the SD card.

BlackVue Legacy Windows Viewer

BlackVue Legacy Mac Viewer

FLEETA App

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The official FLEETA App. Compatible with most BlackVue models that support Wi-Fi.

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How to Play, Download, and Manage Recordings within the App or Cloud

Accessing, saving, and organizing your BlackVue dashcam recordings is easy through the BlackVue app or Cloud services. Follow this step-by-step guide to find, play back, download, and manage your video files with maximum convenience and control.

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Note: Screenshots in this guide are based on the BlackVue app and may vary slightly depending on your camera model or app.

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Playing back recordings

1. SD card recordings via BlackVue app (Wi-Fi or Cloud cameras)

NOTE:  The recordings mentioned in this section are files saved inside the camera’s SD card. Downloading such files will require the camera to be powered on.

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2. Live Event Upload Recordings via BlackVue app (Cloud cameras)

NOTE:  The recordings mentioned in this section are event and manual recording files automatically saved in the Cloud storage of a Cloud-activated camera. These files can be played even though the camera is turned off, as long as the mobile device is connected to the internet. Also, depending on your Cloud plan, the files in this storage will be automatically deleted after a number of days.

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3. My Drive Recordings via BlackVue app

NOTE:  The recordings mentioned in this section are manually saved recordings (all types) from the SD card and Live Event Upload Cloud storage. These files can be played even though the camera is turned off, as long as the mobile device is connected to the internet.

NOTE: If the file saved in My Drive is from the Live Event Upload storage, it will play in low resolution. If the file is from the camera’s SD card, the user will be given the video quality and video direction options before the recording will be played.

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Downloading recordings

1. Download from dashcam SD card via the app

Note: Recordings saved in the dashcam’s SD card can be downloaded both for WiFi and Cloud cameras. The difference is the range of access – for WiFi cameras is short-range connection and download; for Cloud cameras is remote access and download.

2. Download from Cloud Storage

Live Event Upload

Note: The recordings mentioned in this section are manually saved recordings (all types) from the SD card and Live Event Upload Cloud storage. These files can be downloaded even though the camera is turned off, as long as the mobile device is connected to the internet. Also, depending on your Cloud plan, the files in this storage will be automatically deleted after a number of days.

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My Drive

NOTE:  The recordings mentioned in this section are manually saved recordings (all types) from the SD card and Live Event Upload Cloud storage. These files can be downloaded even though the camera is turned off, as long as the mobile device is connected to the internet.

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3. Managing recordings via Windows or Mac

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When the SD card is recognized by the computer, the list of recordings will be displayed on the left panel of the program. You can double click the file you want to play from the list.

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Downloading Files

Click the three dots in vertical position to reveal the sub menu. Select Download to save recording files in your computer.

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Select individual files to download or click the tick box at top most part to select all recordings. Press Download and choose the directory where to save the files.

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Alternatively, you can move your mouse pointer to a file and press right click to reveal the submenu. Select Download to save that recording file in your computer.

Choose the directory (folder) where to save the file. Then click Select folder to download the file.

Deleting recordings

In the app (Cameras Tab)

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In the app (Cloud Storage Tab)

Live Event Upload Folder (Single Deletion)

My Drive Folder (Single Deletion)

Multiple Deletion of Files

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In the app (Account Tab)

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On a computer (PC Viewer)

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Tips for effective video management

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Troubleshooting

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Your BlackVue app and Cloud platform are powerful tools for securely playing, downloading, and managing all your dashcam videos. For persistent difficulties or if you experience missing files, ensure your app and firmware are fully updated, and consult BlackVue Customer Support for detailed help.

Connecting to Your BlackVue Dashcam through Seamless Pairing

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Seamless Pairing is a new game-changing feature for BlackVue users. It makes connecting to your compatible dashcam with the BlackVue App easier than ever.

Important: Seamless Pairing requires your dash cam to be compatible and updated with the latest firmware (see Compatible Models and Firmware below)

Easier direct Wi-Fi connection

Without Seamless Pairing, users who want to access their dashcam’s files over Wi-Fi have to first connect to the dashcam from their phone’s Wi-Fi network menu. That means scanning available Wi-Fi networks, then manually entering the dashcam’s Wi-Fi password. Then, they can go back to the BlackVue App to access the dashcam via the “Connect to camera” menu. However, even after closing the BlackVue app, the phone stays connected to the dashcam, which can cause the users’ phone to lose internet connectivity.

With Seamless Pairing, the connection process is done right from the BlackVue app:

As a bonus, because the BlackVue App knows what dashcam model you are using, it will prompt you automatically when a firmware update is available for your dashcam. No more need to search and download the firmware manually from the Firmware download menu.

But that’s not the only advantage of Seamless Pairing, as it makes simpler to connect your dashcam to the Cloud too!

Simplified Cloud setup

NOTE: wondering where the SIM activation icon (formerly in the Wi-Fi connection menu) went? We moved everything related to Cloud connectivity to the “Connect to Cloud” menu.

Without Seamless Pairing, connecting your dashcam to the Cloud involves more steps that we would like. This is why Seamless Pairing is such a welcome feature. It makes the whole process as hassle-free and straightforward as possible. In fact, you no longer have to go to the “Connect to camera” menu. You can complete all the required steps straight from the “Connect to Cloud” menu of the app:

Compatible models and firmware

Although introduced with DR900X Plus, we have updated the firmware of past models (when possible) to support the feature.
DR900S and DR750S Series cannot support the feature in their hardware. However, the BlackVue App’s menus and steps to follow are similar.
Here is a list of models that support the feature:

What about models that do not support Seamless Pairing?

If you have a BlackVue dash cam that does not support Seamless Pairing, what steps should you follow?

Overall, the direct connection process is similar and you will be able to keep your dashcam listed in the Cameras list of the “Connect to camera” menu, like this:

However, the first time you want to connect to your dashcam with the BlackVue App, we recommend doing what you usually do: connect to it over Wi-Fi first, in your phone’s Wi-Fi networks menu, then go back to the BlackVue App –> “Connect to camera” menu.
From now on, whenever you need to connect to your BlackVue, simply go directly to the Connect to camera menu and select your dashcam. You will be prompted to join your dashcam’s Wi-Fi network when doing so. No need to connect first from your phone’s Wi-Fi network menu anymore.

Tip to avoid losing internet connectivity on your phone:
Once your camera is added to the Cameras list of the “Connect to camera” menu, you can go back to your phone’s Wi-Fi network menu and select “Forget this network”

➕How to Add a BlackVue Camera

You can add a camera to the BlackVue app using one of the following three methods:

Please refer to the step-by-step instructions below for each method.

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Seamless Pairing (BT)

This is a simple registration method using your smartphone’s Bluetooth.

Supported models: All models

🔧 Steps

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⚠️ some models are not supported: DR590W-1CH/2CH, DR590X-1CH/2CH, DR650GW-1CH/2CH, DR650S-1CH/2CH, DR750S-1CH/2CH, DR900S-1CH/2CH, DR590X Plus-1CH/2CH

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QR Code Scan Method

This method allows you to register the camera by scanning the QR code printed on the camera packaging.

Supported models: ELITE and 590X Plus series

🔧 Steps

✅ Note: The camera’s default settings may differ from your local time zone and language. You can change these in the Camera Settings menu.

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Manual Registration (Wi-Fi)

This method allows you to manually register the camera by entering its Wi-Fi information.

Supported models: All models

🔧 Steps

✅ Note: The camera’s SSID and password are printed on the device itself or on its packaging box.

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Dashcam Registration (Fleeta)

What is Dashcam Registration?

Registering your dashcam means linking it to your FLEETA account so that you can view its information and video footage via the app and web viewer. Only registered dashcams can be managed, assigned to groups, or used for cloud upload.

Before Registration

Registration Steps

1. Tap ‘+ Camera’

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2. Select the Dashcam to pair with

3. Tap the Touch Seonsor

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4. Complete Registration

The camera is successfully registered and ready to go.

Adding and Removing Cameras: Registration Step-by-step

Adding and removing dashcams from your BlackVue account is straightforward and gives you control over your fleet, family, or personal devices. Use these instructions to securely register a new camera, remove an old one, and manage your camera list with confidence.

Note: Screenshots in this guide are based on the BlackVue app and may vary slightly depending on your camera model or app.

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How to add a camera to your account

1. Prepare your dashcam for registration

2. Open the BlackVue app

3. Access the camera registration section

4. Register your camera

5. Confirm and finish

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How to remove a camera from your account

*If the camera is being transferred to a new owner, advise them to register it under their own account after removal.

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Troubleshooting registration issues

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Tips for seamless management

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Registering and removing dashcams regularly keeps your BlackVue account organized and ensures you have access to every feature for each of your vehicles. For persistent connectivity or device errors, contact BlackVue Customer Support.

Understanding Camera Status Icons

Camera status icons in the BlackVue app and web viewer help you monitor your dashcam’s current state—whether it’s connected, disconnected, in parking mode, or unregistered in the Cloud. This guide explains what each icon means, so you can quickly recognize your dashcam’s condition and resolve common issues.

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Note: Screenshots in this guide are based on the BlackVue app and may vary slightly depending on your camera model or app.

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Types of camera status icons

BlackVue uses different icons and colors to indicate the status of each registered camera in your account:

Icon/Status	What it means	Typical appearance
Cloud connected	Dashcam is online, connected to Cloud, sending data	Blue cloud icon
Cloud (parking mode)	Online, Cloud connected, and in parking mode	Blue cloud icon
Cloud disconnected	Dashcam is offline, not connected to Cloud	Grey cloud icon
Wi-Fi only	Connected to Wi-Fi but not registered in the Cloud	Wi-Fi icon only

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Icon meanings in the app

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Feature availability by status

Most advanced features—like push notifications, GPS tracking, and live video uploads—require a Cloud-connected status.

When the camera is disconnected from the Cloud, Settings and Firmware Update Download is still possible. However, the changes to the settings and the firmware update will be applied when the camera connects to the Cloud.

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Troubleshooting and usage tips

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Understanding these icons makes it easy to manage your BlackVue dashcams, monitor connection health, and fully utilize all features. For persistent status problems or unclear icons, refer to your camera’s manual or contact BlackVue Customer Support.

EasyVMS Advanced Setup Guide, EasyVMS provides preview, playback and recording services for small network video surveillance. This manual may contain technical inaccuracies, and its content will be updated regularly without prior notice; the updated content will be added to the new version of the user manual. We may improve or update the products described in this manual at any time.

Maximum number of connected devices: 256  Real-time preview channels: 64

Maximum number of connected channels: 256  Number of remote playback channels: 4

Maximum number of search devices: 256  Number of remote video query channels: 4 Maximum number of local users: 16  Number of local playback channels: 1 Maximum number of cloud accounts: 1  Number of local video query channels: 1

Operating system: Microsoft Windows 7 and above

CPU: Intel AMD 32-bit or 64-bit Memory: 4G or higher

Note: Due to the different operating systems and hardware of PC platforms, the smoothness and functions of software operation are affected to varying degrees

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Find the EasyVMS installation file in the software directory, double-click the

EasyVMS installation file to install the client software, and a login dialog box will pop up, as shown below.

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Click [Cancel] to cancel the EasyVMS software installation, or click [Next] to enter the interface as shown:

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You can edit the storage location of [Destination  Folder], and click [Install] to enter the interface as shown:

Check [Run EasyVMS], click [Finish] button to enter the EasyVMS login interface. If [Run EasyVMS] is not checked, click [Run] to install EasyVMS only, and EasyVMS will not be run.

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Click  to run EasyVMS software and enter the EasyVMS login interface as shown

below:

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.5. Enter the EasyVMS management interface.

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Select in the upper right corner of the software to modify the user’s password or exit the EasyVMS software operation, as shown below;

Note: The default username of the local login is admin, and the default password is empty.

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Cloud account registration: Select [No account? Click here] on the EasyVMS login interface, enter the cloud account description interface, and download P6SLite to register a cloud account as required.

Manual login with cloud account: After completing cloud account registration, follow the steps below to log in with cloud account:

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.5. Enter the EasyVMS management interface.

Note: The current cloud account supports selecting corresponding addresses by country.

Scan and log in cloud account with P6SLite APP: Use P6SLite APP to scan the QR code, and the prompt will pop up on the mobile phone, as shown in the figure:

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Click the [Cancel login] button to cancel running EasyVMS on the PC. Click the [Login] button to run EasyVMS on the PC.

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Run EasyVMS and enter the EasyVMS login interface. When EasyVMS detects a new version, a prompt will pop up as shown in the figure below:

Click [Cancel] to cancel upgrading to the latest version.

Click [Upgrade], the “Download the Upgrade Package” prompt box will pop up, as shown in the figure below:

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After the latest version is downloaded successfully, a prompt box ” downloaded completed , do you want to restart the software and install the new version immediately?” will pop up as shown in the figure below:

Click [Cancel] to cancel installation of the latest EasyVMS firmware

Click [confirm], and the EasyVMS software will be automatically logged in after the latest firmware is installed.

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Select EasyVMS on the start menu, or start the shortcut on the desktop. After successful login, it will be shown in the figure below.

The main navigation buttons on the top of the interface are live, remote playback, local playback, Albums, Record plan, Face library management, Setting, Users, Logs, and APP. You can click the navigation button to enter the corresponding configuration interface. On the left side of the interface is the navigation, on the right side are the common functions and user help manual, and in the upper right corner are the current account login status, settings (including logout and password change), help, minimize, maximize, and close buttons. First start with device management and add devices.

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Click the device management button to enter the device management page, as shown in the figure below; in the device management page, you can perform manual addition, modification, batch deletion, batch upgrade, APP cloud account management, regional addition, batch addition, batch IP modification

and successfully added devices, right-click remote settings, time sync, clear alarms, display QR codes and other functions.

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Device management is displayed in two areas: added devices and LAN online devices (as shown in the figure below)

LAN online devices are detected device information (the detection protocols are only P6S and ONVIF), which can be filtered by the detection protocol on the right. Support (all, P6S and ONVIF protocol specific filtering)

LAN online devices: device IP, MAC, DID, device channel number, device model, protocol type currently used by the device, device firmware version and status will be displayed during detection. (Note: The status mainly displays the devices that have been modified in batches and the current response status of the device)

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(Note: When checking the ONVIF protocol device to modify the IP in batches, the default display cannot obtain the subnet mask and gateway, and the current protocol version does not support it)

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Batch addition button: add devices to the corresponding area of the added devices, supporting single selection and multiple selection. When multiple devices with different protocols are selected by default, the protocol of devices added by default is the protocol of the first device checked.

When adding in batches, you can switch the protocol type among P6S, P2P and ONVIF.

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When there are multiple areas on the left, clicking batch addition allows selecting the area to the corresponding area on the left.

After adding, the default alias of the device added by P6S or ONVIF protocol is ip, and the default alias of the device added by P2P protocol is the number in the middle of the did number.

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When a device has been added, the corresponding device information can be found in the added devices and the corresponding default area on the left. For the added devices, there is a regional module in the upper right corner to support the division and screening of devices in multiple areas.

Added devices: manual addition, modification, batch deletion, upgrade, batch import configuration and batch export configuration functions.

password and area. When adding P2P protocol devices, enter the device did, device password and area. The device alias is filled by default, and the filling logic is consistent with batch addition. (Note that the signaling port of the ONVIF protocol is different from that of the other two protocols)

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Upgrade function: Support local upgrades and cloud upgrades on the device side

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Check the specific device and click Upgrade, and the corresponding upgrade page will be displayed. (Note: The 16002 error message here indicates that the device firmware version is too old. It needs to be manually updated to the new firmware version in recent years before it can be viewed.)

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Select the added device and right-click the mouse. A prompt box will pop up to display the following functions: device configuration, synchronize time, clear events, and display QR code, as shown in the figure below:

1.Device configuration: Select the device added for the corresponding protocol P6S&P2P, right-click the mouse, select [Device Configuration], and the web interface of the device configuration will pop up, as shown in the figure below:

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Double-click the device alias in the device list on the left or click the play icon to open the preview of all channels of the device in the preview interface on the right, as shown in the figure below:

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Move the mouse over the image to display the title, which is: Device alias-channel name.

Click the cross in the upper right corner of the image to close the current preview image;

Click “Close Preview” in the list that pops up when you right-click the image to close the current preview image

Click the QR code icon in the upper right corner of the image to view the device’s DID number and DID QR code.

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There are the following function buttons on the real-time preview page:

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The  icon is the button to turn on/off all-channel recording. Clicking it will turn on/off all-channel recording;

The icon is the snapshot button. Clicking it will snapshot the image of all channels to the local computer;

The icon is the audio button. Clicking it can adjust the volume of the EasyVMS client;

The   icon is the button to turn on/off all-channel preview. Clicking it will turn on/off all-channel preview images;

The icon is the full-screen switch button. Clicking it can switch to full-screen preview. In full screen mode, you can right-click “Exit Full Screen” or press the ESC key on the keyboard to exit; The icon is the screen split button. Click it to set the number of screen splits. Currently,

single screen, four screens, nine screens, sixteen screens, twenty-five screens, thirty-six screens, forty-nine screens, and sixty-four screens are supported for preview;

The icon is the button to switch to previous screen or next screen. It can be used in single screen, four screens, nine screens, sixteen screens, and twenty-five screens.

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Different devices are divided into a group based on channels and regarded as a whole. After playing the real-time stream of this group for a specified time, it will automatically switch to the next group.

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Select a single image and right-click to bring up the right-click control menu, as shown below:

Click the [Close live] button to close the preview of the current channel; Click the [Audio on] button to enable audio preview of the current channel;

Click the [Start Recorded] button to enable single-channel recording of the current channel and save the recording locally;

Click the [Snapshot] button to enable snapshot of the current channel and save the image locally; Click the [Digital  Zoom] button to electronically zoom in on the channel;

Click the [Full Screen] button to switch the preview to full screen. It is the same as the “Full Screen” function in the toolbar at the bottom of the preview operation page;

Click the [Picture  Ratio] button to set the current preview aspect ratio to the original ratio or fill ratio;

Click the [Definition] button to switch the channel quality to the main stream/sub-stream (valid only for P2P (added by DID number) settings);

Click the [Speak] button to have a two-way intercom with the front-end camera;

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Click the [Remote Playback] button to jump to the remote playback page and automatically search and play the playback of this device channel today;

Click the [PTZ Control] button to expand the PTZ panel and control the PTZ of the current channel device;

Click the [Sync Time] button to synchronize the time of the current channel with the current PC time;

Click the [Device Config] button to open the device configuration page and configure the device.

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Click “PTZ” in the lower left corner to expand the PTZ control interface and operate some PTZ-related configurations. As shown below:

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After clicking to select the device channel, the calendar will display a small blue dot for the date with recordings. After selecting the date, click the “Search” button to find the recording. Click the play icon or double-click the time bar to play the playback video.

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For multi-view devices and NVRs, log in to the cloud account and it’s able to play back up to 4 channels at the same time. Check the channel to be played back, select the date, click Search, and click the time point on the timeline to be played back.

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video at the specified time point. Double-clicking the specified position on the timeline can also play the playback at the specified time point.

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Introduction to playback video control buttons

Stop: Stop playing the video;

Slow: Slow playback of the video, at 1/2x, 1/4x, or 1/8x speed;

Play/Pause: Play video/pause;

Fast: Fast playback of the video, at 2x, 4x, or 8x speed.

Turn on/off sound: Turn on/off the audio of the playback video;

Snapshot: Take a snapshot of the video and save it locally;

Download video: As shown in the figure, you can download a certain playback video file to your local computer.

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Local playback allows searching for video playback saved locally (including manual recording and scheduled recording). The usage is the same as the remote playback page.

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Local album is mainly used for managing local channel snapshot and recorded files (data of scheduled recording cannot be searched).

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the local.

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Enable the recording plan to automatically perform local recording on the channel device.

The scheduled recording mode options are: Custom, Automatic, Disable.

Select “Custom” for the scheduled recording mode, and customize the channel scheduled for recording, storage path, storage strategy and time.

Global configuration: The disk where the recording is saved. If you select C drive, the recording file is saved in C:\RecordPlan

Storage strategy: The measures taken when the available capacity of the selected partition is insufficient. “Loop write” means deleting from the earliest recording, reclaiming 10GB disk space, and continuing to save the latest recording. “Stop recording” means that no more recording will be performed.

Recording time schedule: Customize the recording time, and the blue square indicates that recording is enabled during this period. Click Copy to set the scheduled recording time of the channel in batches.

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Automatic scheduled recording

Select “Automatic” for the scheduled recording mode, all devices (non-P2P protocol) will enable all-day scheduled recording, and the recording files will be saved in non-system disks.

Select “Disable” for the scheduled recording mode, which means that scheduled recording will not be enabled.

Click to enter the system interface, as shown in the figure below

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Click  to enter the face database management interface. Face database management is divided into two modules: face database management and sync management, as shown in the figure below

organizations, modifying organization names, deleting organizations, and clearing organization personnel.

Add a subordinate organization: Click the button to enter the interface of creating a subordinate organization, enter the organization name, and click [Confirm] to create a new organization, as shown in the figure below:

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Create a new peer organization: Select the created subordinate organization, click the button to enter the interface of creating a new organization, click [Confirm] to create a new peer organization, as shown in the figure below:

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Note: The default organizational structure face database does not support the addition of peer

organizations, such as whitelists, blacklists, and guests.

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Clear face database: Click the button to bring up a prompt indicating whether to “Confirm to clear the current face database”, as shown in the figure below

Click [Confirm] to clear all organizations under the current face database, and the personnel information is also deleted.

Click [Cancel] to not clear all face data under the current face

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Search function: Name is empty, fuzzy, and accurate query, as shown in the figure below:

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Click the button to enter the addition interface, select photo, select the personnel photo, fill in the name and other information, click [OK], and view the added personnel in the face database information list, as shown below:

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Note: Personnel cannot be added repeatedly

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Select the personnel to be edited, click to enter the edit interface, edit the photo, name, gender, ID type and ID number, click [confirm], and view the modified new personnel information in the personnel information list, as shown below:

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Select multiple or one personnel to be deleted, click   to pop up a prompt box “Confirm to delete the selected personnel”, as shown below:

Click [Confirm] to delete the selected personnel.

Click [Cancel] to not delete the selected personnel.

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Click the   [Refresh] button to refresh the personnel information list to the latest information.

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Click the    [Clear] button to pop up a prompt “Confirm to clear the current organizational structure face”, as shown below:

Click the [Confirm] button to clear the personnel information in the current structure face database. Click the [Cancel] button to not delete the personnel information in the current architecture face database.

Note: This clear button does not support clearing the default face database organizational structure, such as the whitelist, blacklist, and guests.

Click the button to enter the file import interface, click [Select Folder], and select the folder to be imported, as shown in the figure below:

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Click [Select Folder] to enter the file import interface. After the import is completed, it is shown in the figure below:

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Note: Duplicate personnel cannot be imported repeatedly.

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Click [Cancel] to re-enter the file import interface, as shown in the figure below:

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Click [Import] to import the personnel information successfully, as shown in the figure below:

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Click to enter the export file interface, click [Browse], and select the export path, as shown in the figure below:

Click [confirm], and it will prompt “Face exported successfully”. In the directory selected on the PC,

you can view the exported face database, as shown in the figure below:

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Click to display the face database personnel information in list mode, as shown in the figure below:

11.Grid mode display

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Click  to display the face database personnel information in grid mode, as shown in the figure below:

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Enter the sync management interface, as shown in the figure below:

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Batch delivery of equipment: Select the face database, check the device, and click [Batch delivery], as shown in the figure below:

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The sync status in the list is updated to: Synchronization successful, which means that the delivery is successful.

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You can click the  button to enter the sync log interface and view the specific log information, as shown in the figure below:

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Deliver personnel information separately: Click the  button of the device to be

delivered, enter the personnel management interface, and select the face database to be delivered in the personnel information list, as shown in the figure below:

In the personnel information list column, click Deliver to deliver personnel separately.

Check multiple personnel information and click the [Deliver] button to deliver personnel in batches, as shown in the figure below:

When the prompt “Please confirm whether to deliver control in batches” pops up, click [Confirm] to deliver the device successfully, as shown in the figure below:

Click [Cancel] to not deliver personnel information to the device.

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Select the personnel information, and click Cancel in the list column. The status is updated to: Cancelled successfully. You can delete the selected members from the device individually.

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Select multiple personnel and click the [Cancel] button to delete the selected members from the device in batches, as shown in the figure below.

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Alarm prompt box: When the added device has an event alarm turned on and an object triggers the alarm event information of the corresponding device, the tool side will synchronously display the corresponding event in the corresponding drop-down box. The display picture is as follows

Expand the alarm prompt box to see the event source, event time, event details and snapshot module.

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1.Alarm button: Prompts that there is new alarm event information.

2.Trash can button: Click to clear the currently displayed event information.

3.Speaker button: Sound prompts that there is new event information.

4.

View button: Click to view the corresponding face recognition picture snap shot by the device.

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Parameter setting is divided into two setting modules: basic settings, advanced settings, import old version data and playback default parameters. By default, basic settings are displayed when you click into the page from the system navigation.

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Basic settings include: auto–start, automatic version update, automatically open video when user logs in, automatic adjustment of video resolution, automatically synchronize device time and save button.

Note: Parameter settings are effective for the entire tool and are displayed regardless of account. The default parameter check status of basic settings is shown in the figure below.

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resolution will be automatically adjusted when the device page is switched to single or quad-screen. It will switch from the resolution of the sub-stream to the resolution of the main stream. (Note: This function is supported by devices added by P6S protocol or ONVIF protocol. Devices added in the cloud account are P2P protocol devices and do not support this function.)

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Advanced settings include: automatically add LAN devices, automatically open video when adding devices, play sound reminders for new events, play videos without video signals, setting items and save button.

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The default parameter check status of basic settings is shown in the figure below.

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The priority of the externally disabled bell here is higher than the default parameter priority. Therefore, when this parameter is checked, but the corresponding bell is in the disabled state of manual operation, the sound prompt of the corresponding event cannot be heard.)

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The corresponding specific parameters are: single file recording duration, patrol interval, snapshot storage path, video storage path, system log storage duration, local port service and save button.

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Note: The imported data is a database of 3.x version. Database of 4.0 or higher version cannot be imported.

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Re-login to the tool, click the corresponding page, and the schematic diagram of the prompt window will be evoked.

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Note: Only the admin password can be modified, and the admin account cannot be deleted (as

shown below). For the added account, the username and password must be filled in, and the password must be secure. The password of the VMS account must consist of 8~16 digits and letters, and must contain numbers and uppercase letters.

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2.Filter:

A.Filter by time: filter by start time and end time.

B.

Filter by name: The log supports name filtering. When you enter the corresponding description keywords, you can search for the corresponding log operation (as shown in the following figure)

3.Log export function: The searched log data can be exported. Custom path and custom name are supported for the exported files. The default file name is “year_month_day_hour_minute_second.XLSX”. The example is as shown in the following figure

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Click to download the APP, and a prompt pop-up box will be given to display the P6SLite APP download QR codes for IOS and Android.

Akuvox ACMS Administrator Guide, This manual is intended for the administrators who need to properly manage personnel, devices, access control configurations, personnel attendance and shift schedules on Akuvox ACMS (Access Control Management System).

.

About This Manual

This manual is intended for the administrators who need to properly manage personnel, devices, access control configurations, personnel attendance and shift schedules on Akuvox ACMS (Access Control Management System).

This manual applies to version 2.2.0.4 of ACMS. For new information or the latest software version, please consult our technical support.

Akuvox ACMS Administrator Guide

Product Overview

ACMS (Access Control Management System) is designed with the idea that personnel, devices, access control, personnel attendance and shift schedule etc. are separated in their configurations which can later be conveniently incorporated to form a complete and integrated access control and attendance management.

Users using ACMS will be able to:

ACMS currently applies to A01/A02/A03/A05 access control terminals, E16, E18, X915S door phones, and A092 access controllers.

ACMS Installation

Installation Requirements

Prior to the installation of the ACMS software, you are required to make sure that the following installation requirements are met:

If the Firewall is not turned off, please add the following ports to the whitelist.

Steps

Install ACMS

ACMS is to be installed on your computer using compressed files.

4. Click Next to go to the next step.

5. Click on Next to accept the agreement.

6. Enter the User Name and Company Name and click Next.

7. Select the installation path by default or the other path to your preference and click Next.

8. Click on Install to finish the installation.

Note

Set up ACMSServer Manage Software

ACMSServer Manage is software that is installed along with the ACMS. The software is designed to provide two types of services called ACMSService, and WatchdogService.

Log in ACMS

To log in to ACMS, you are required to enter the username admin, and the password admin by default.

To log out, just click  on the upper right corner of the screen.

Configure Network Connection

In order to achieve normal data transmission and interaction with other devices, you are required to select one network adapter that will come with a corresponding IP address so that a sole data transmission port between the ACMS and devices can be established.

Note

1.Click on  on the upper right corner and select System Setting, then select Network.

2.Select your network adapter with its corresponding IP address.

ACMS Main Interface Introduction

ACMS main interface mainly consists of four modules, namely the Device Management module, Personnel Management module, Access module, and Attendance module.

Device Management

In the device management module, you can manage the device in terms of adding, editing, deleting the device(s) individually or in batch, and synchronizing the time zone to the corresponding device(s) you selected. You can also search the data.

Add Device

Adding a device in ACMS can be done manually or by scanning.

When a device is in self-configuration mode and is added to ACMS, it will automatically switch to ACMS mode. This mode can be confirmed by accessing the device web interface and going to Status > Info > Product Information.

Note

Add Device Manually

1.Click New   in the upper left to open the Add Device page.

2.Do as the following:

Note

3. Click OK. The added device and its information will be displayed on the Device Management screen.

Add Device by Scanning

1.Click Scanning Device  to discover all the devices in the same LAN network.

2.Click Refresh to refresh the device list if needed.

3.Check off the desired devices and add click Add.

4.Click Yes when you are asked.

Note

Edit Device

You can edit the device if needed.

1.Click  of the desired device.

2.Edit the device name, MAC address, or add or disable relays according to your need.

3.Click OK.

Delete Device

To remove a device, do as the following.

1.Tick the check box of the specific device(s)you want to delete.

2.Click the  of the specific device to delete the device or you can delete multiple devices by clicking the  to delete the device in batch at one time.

3.Click Yes.

Search Devices

The device search can be done by first filtering the device status as indicated by All, Online, and Offline before entering the search information for the targeted device search.

Refresh Device Information

When any changes are made to the device information displayed on the Device Management screen, such as IP address, MAC, status, firmware, mode and more, you can update such information by clicking   in the upper tab bar.

Go to Device Web Interface by One-Click

You can go to any ONLINE device’s web interface by clicking on its  icon in the Operation column.

Note

Sync Between ACMS and Devices

Sync Access Authentication Data

ACMS is able to facilitate the synchronization of door access authentication data, e.g., fingerprint and face data, between ACMS and the device(s).

Obtain Data from Devices

The Data column displays the identifiers for door access authentication data, such as fingerprints, obtained from each device. When a new device is added, this column will initially be blank until data is retrieved from the device.

To request data from a device, do as the following.

1.Make sure your desired device is online, and click  in its Operation column.

2. Clicks Yes on the confirmation window, the system will start to retrieve data from the device.

3. The corresponding data identifier will then display in the Data column.

Note

Send Data to Devices

To transfer door access authentication data between devices, you can synchronize the data obtained from one device to another. For instance, if you have fingerprint data for users 1, 2, and 3 on device A, you can sync this data to device B. This will enable users 1, 2, and 3 to use their fingerprints to access device B.

1. Find the device that you need its door access data, and click the data type in the Data column.

2. The Sync Data to Device screen opens. Check off the device that you want to apply the data to.

Note

3. Click OK. Wait until the device’s status changes to be Succeed.

Sync Time Zone to Devices

In Version 2.2 and later, upon connecting to ACMS, the device will receive an update with the computer’s time zone file and current time zone. This ensures consistent times on both ends and avoid the time inconsistency due to daylight saving time.

If the computer’s time zone changes, to sync it for selected devices, do as the following.

2. Confirm the operation by clicking Yes.

Update Access Control Changes to Devices

To apply access control configurations and changes, including both personnel and access group, to corresponding devices, you need to sync them manually.

Update Authority Group

The Update Authority function allows for the synchronization of changes made to the Authority Group associated with devices. If any changes are made to the authority group, the Update Authority button appears in the upper right corner . Clicking the button will take you to a page that displays all the related devices. To send the updates, just click Update to Devices. Once the changes are successfully sent, the button will disappear.

Update Personnel and Authority Group

If you make any changes to on the Personnel or Authority Group screens, you need to go to the Device Management page, select the relevant devices, and click  to send the changes to the devices.

Personnel Access Management

The Personnel Management module is primarily designed to manage department and personnel in terms of adding, deleting, editing personnel and department, importing, and exporting the personnel data and photos, and adjusting the department for personnel. You can also search the personnel to find the information needed.

Add Department

Departments are structured in nodes. Each level of the node can be further extended to the nigh level of subordinating nodes in descending order, however, there is no limitation on the number of paralleled subordinating nodes. You can manage and add the personnel to the designated department at different levels of nodes.

1.Click on  at the root node.

2.Enter the department name to add a department.

3. Click OK for confirmation.

If there are several departments, you cam click on  to quickly display all of them.

You can also click  to collapse the list.

Edit Department Name

1.Click on  of the department for which you want to change the name.

2. Change the department name according to your need, and click OK for confirmation.

Delete Department

You can delete the department you created if needed.

1.Click on  of the department you want to delete.

2. Click Yes for confirmation.

Note

Add Personnel

You can add personnel in the designated department in which you enter the personnel information such as personnel name, ID, photo, etc. While assigning the personnel with the PIN code and card number for the door access.

1.Click on the department in which you want to add personnel.

2.Click  to go to Add Personnel interface.

3.Enter the personnel information.

4.Click on Browser to upload the personnel photo and click on Reset if you want to clear the photo.

5.Tick the check box to select the authority group you created in Access Control module, or you can search the authority group in the field.

6.Click OK for confirmation.

Key information for adding personnel

No.	Information	Description
1	Personnel ID*	Personnel ID number (employee number) is the required information that can only be consisted of alphabets or numbers with 23 characters maximum.
2	Name*	Personnel name is the required information with 63 characters maximum.
3	Department	The department field automatically displays the node (sub-department) that is immediately subordinated to the exact department you selected. If the department you select has no nodes (sub-department) under it, then the node for the department selected will be displayed. For example: if you click and select the node “Technical Training” under the parent node “Technical Department”, then the node information for the “Technical Training” will be displayed.
4	Gender	Gender is “—” by default, you can select “Male” or “Female”.
5	Email	Email is left blank by default with a maximum of 127 characters.
6	Mobile Phone	Mobile Phone is left blank by default, you can enter the mobile phone number that should be no more than 63 characters.
7	Certificate Type	You can select the Certificate type (ID type) from the pull-down list according to your need.
8	Certificate Number	You can enter the specific ID number needed for the personnel with 63 characters maximum.
9	Hire Date	Hire day refers to the employee start date.
10	Birthday	Birthday refers to the data of birth of the employee.
11	Private Key	Enter the configured PIN code for the door access. The PIN code can only be consisted of numbers (2-8 characters in combination) and should not be duplicated.
12	Card Number	You can enter multiple ID card numbers separated by “;” with no more than 63 characters. And the ID number should not be duplicated.
13	Authentication Code	An authentication code is used for door opening via My MobileKey app. Click  to obtain the code, or click  to delete the code. Note: 1.The authentication code is used with My MobileKey for hands-free door unlocking. With the app, the door can be opened automatically as you come close to the door or with a single click on the app. 2.Authentication code will be sent via SMTP server to the user’s email after you fill in the user’s email and set up the SMTP server.
14	Pairing Status	It will display “Paired” if the authentication code you obtained has already been set up in My MobileKey. It will display “Unpaired” if the code you obtained has not been set up in the app.
15	Web Relay	Select the Web Relay associated with the personnel. The default is 0. After syncing to the device, you can check this info by going to the device web interface User > Web Relay page.
16	Floor	Select the floor number(s) that the personnel is allowed to access.
17	Authority Group	Search and select the authority group that incorporates a designated set of door access control schedules, devices and personnel for the door access.

Note

Note

Note

•  icon will appear on the upper right corner of the screen whenever there are any changes occurred to the authority group setting, you are required to click on the icon so synchronize the changes to the device(s).

Send Authentication Code

Authentication code can be sent to your targeted users for the My MobileKey application. You will need to set up your STMP server first, then select the users you want to send the code to.

1.Click on  on the upper right corner, and select System Setting in the pull-down list, then select SMTP.

2.Fill in, for example, your name or company name for identification, then enter your email and email password.

3.Fill in the SMTP server, and the SMTP port of your email.

After all are set up, the authentication code can be sent to the user’s account from your Email.

To send the authentication code to the selected users, do as follows:

1.Select Personnel Management Module, then select .

2.Select users you want to send the authentication code to. You can search to find the personnel if needed.

3.Click OK for the confirmation.

Edit Personnel

After adding personnel, you can edit the personnel information if needed.

1.Click on or double click on the specific line of the personnel to be edited.

2. Change the personnel information you want to change.

3. Click OK for the confirmation.

Note

Delete Personnel

Personnel can be deleted separately or in batch.

1.Click  of the specific personnel to be deleted.

2.Click YES for confirmation.

1.Tick the check box of the personnel to be deleted.

2.Click  to deleted the ticked personnel.

3.Click Yes for confirmation.

Import and Export Personnel Data

ACMS allows you to import and export personnel data inclusive of personnel information and personnel photo for the convenience of the personnel management.

Import Personal Data

1.Click  and click “Import Personnel” in the pull-down list.

2. Click Select File to find the file to be uploaded.

3. Click to select the .xlsx personnel data file and click Open to upload the file.

4. Click OK for confirmation.

Note

1.Select the .jpg or .jpeg photo that are named by “personnel ID + name” and right- click to compress them into .zip file directly (for example T1234+Jim).

2.Clickand click “Import Personnel Photo” in the pull-down list.

3. Click Select file and find the .zip photo file.

4. Click and select the .zip file and click Open to upload the file.

5. Click OK for confirmation.

Export Personnel Data

1.Click  and click on Export Personnel in the pull-down list.

2. Select the path in your local PC to export the personnel .xlsx file.

3. Click Save to export the file to the designated path on your computer.

Personnel Information File Template:

Key Field Format:

Note

1.Click  and click on “Export Personnel Photo” in the pull-down list.

2. Select the path on your local PC to export the personnel photo .zip file.

3. Click on Save to export the file to the designated path on your computer.

Adjust Department for Personnel

You can make personnel adjustments by moving the person to a different department if needed.

1.Tick the check box of the personnel for whom you want to adjust the department.

2.Click and select the department to which you want to move the personnel.

3.Click “OK” for confirmation.

Search Department and Personnel

You can enter the personnel ID, Name, and department name in the search field to find the information related to specific personnel or department if needed.

Access Control and Logs

In the access module, you can create an inventory of access control schedules that can be readily pulled out to be incorporated with the specific device(s) and authority group as a whole for integrated access control. In addition, the access module allows you to open and close doors with one click, set up anti-passback and see door access logs.

Click to delete the items in the list below

Manage Access Control Schedule and Holidays

ACMS allows you to create, edit, and delete the access control schedules and holidays.

Set the Access Control Schedule

Create a schedule

A complete access control schedule includes schedule type, schedule name and time schedule.

1.Click  to go to Schedule Setting.

2.Select the schedule type among Daily, Weekly, and Normal).

3.Create a proper schedule name.

4.Set the time schedule for the validity of the door access.

5.Click OK for confirmation.

Note

Edit Access Control Schedule

To change the schedule settings such as type, time and date, do as the following:

1.Click  or double-click on the specific line of schedule type to be edited.

2.Change the schedule related settings according to your need.

3.Click OK.

Note

Delete Access Control Schedule

Access control schedule can be deleted separately or in batches.

1.Find the access control schedule you want to delete, and click   in the Operation column.

2.Click Yes for confirmation.

1.Check off the access schedule to be deleted.

2.Click  to delete all the schedules that are ticked.

3.Click Yes for confirmation.

Search Access Control Schedule

You can search for a specific access control schedule by entering the keyword in the search field.

Set Holidays

The Holiday function is used to control access to the office area during the set holiday periods. This feature allows you to add, edit, and delete holidays, and apply them to the Authority Group.

Add a Holiday

To add a new holiday, do as the following:

1.Click on  on the left side of the screen.

2.Select the desired dates by clicking on them, and they will be marked with a blue circle. To re-select the dates, click  on the upper right.

3.Enter the holiday’s name on the upper Holiday Name box. Please note that the name cannot be the same as others.

4.If needed, you can set the holidays to repeat every year by turning on  or change the year .

5.Click Confirm.

Once created, the holiday will be displayed on the left side of the screen.

Edit a Holiday

You can edit a set holiday, such as its name, dates, year and more. To do so, just select the desired holiday from left side of the screen, and change the setting.

Delete a Holiday

To delete a holiday, select it from the left side of the screen, and click .

Manage Access Control

Authority Group

Create an Authority Group

You can create an inventory of authority groups that can be applied to the specific person(s), device(s), and access time schedule included in the access control group.

1.Select Authority Group in the Access Control module.

2.Click  to create an access authority group.

3.Enter the group name.

4.Select the schedule type and the device(s) together with its relays to be included in the authority group.

5.If needed, select the holidays you want to apply to the group. Once added, the users cannot access preset devices in the holiday period.

6.Add the department and person to be bound with the group.

7.Click OK.

Note

Edit Authority Group

You can edit the authority group in terms of the authority group name, schedule type, device, and personnel.

1.Click  or double click on the specific line of authority group you want to edit.

2.Edit the settings in the authority group according to your need.

3.Click OK for confirmation.

Note

Delete Authority Group

You can delete the authority group separately or in batches.

1.Click on of the specific line of the authority group you want to delete.

2.Click Yes for confirmation.

1.Check off the specific line of the authority group(s) you want to delete.

2. Click  and click Yes for confirmation.

Search Authority Group

You can search the specific authority group by entering the authority group name in the search field.

 Unlock Doors by One-Click

The Real-Time Monitoring function allows you to take immediate action in emergency situations by either unlocking or locking all doors with a single click.

On the Real-Time Monitoring screen, you can:

Auto-Open Doors When an Emergency Alarm Triggers

When this feature is turned on, an Open All Doors command will be automatically sent to all devices from the ACMS when an emergency alarm is received. By default, this feature is turned off.

To enable this feature, move the toggle marked in the below picture to be ON.

Note

Lock or Open Doors by One-Click

The Lock Down feature allows you to quickly and easily lock online relays and security relays of the devices added on ACMS with a single click.

When the Always Open feature is enabled, the relays and security relays will keep open until they are manually closed.

Note

The system will returns the results after you perform Lock Down or Always Open.

Open or Close Specific Doors

You can also open or close doors on individual or multiple specific online devices. On this screen, you can see all devices added to the ACMS and can then click the Open or Close button to operate.

Note

If at least one relay or security relay of a device is successfully opened or closed, the system will display a success message. While if all relays of a device fail to open or close, the system will display a failure message.

 Check Door Magnets Status

Door magnet status is display next to the device name. The gray icon indicates that it is closed, and the blue icon is for open status.

 Anti-Passback

Anti-passback is a security mechanism preventing an access card or similar device from being used to enter an area a second time without first leaving it. In this case, each entry must be followed by the exit for the next successful entry.

Add Anti-Passback Devices

ACMS needs to add devices and set up its anti-passback methods for both the device and Wiegand. To enable this function, do as the following：

1.On the Anti-Passback screen, click .

2.Check off at least one device to proceed.

3.Select the Internal and Wiegand Anti-passback methods among None, Entry, and Exit.

4.Add additional Wiegand if needed.

5.Click OK.

Note

Edit Anti-Passback Devices

When editing, you cannot change the device that is set as an anti-passback device.

1.Double-click the desired device or click on its  in the Operation column.

2.Change its anti-passback methods or add new Wiegand.

Note

Delete Anti-Passback Devices

To delete single device, click on  in the Operation column.

To delete multiple devices, check off the desired devices and click on the upper delete button .

Your title goes here

Logs

In the sub-module Log you can check the door access records, temperature records, and alarm records.

Daily Door Logs

On the door log screen and select Daily Log on the upper left, you can check and search door access records in terms of what access types are used, and who in which department have been granted or denied the door access during a certain time range.

See and Search Door Log

1.Select the time range for the door log.

2.Select filtering range among All, Open Door Succeed, and Open Door Failed.

3.Click Snapshot to see photo captured by the device.

Note

Delete and Clear Door Log

1.Tick the check box of the specific door log.

2.Click to delete the ticked door log.

1.Click  to delete all the logs.

2.Click Yes for confirmation.

Export Door Log

The door log can be exported to a designated path on your computer in .xlsx format.

1.Click  and select the path to which you want to export the file to your local PC.

2.Click Save.

Recheck Log

Recheck Log is a feature that can work in conjunction with the Anti-passback function. It facilitates the situation where a person is unable to enter or exit due to reasons such as being lost or forgetting to swipe a card. You can use this feature to perform recheck operations for the user, thereby relieving the abnormal situation and ensuring that the user can enter or exit normally the next time.

Perform the Recheck Operation

To recheck for an user, do as the following.

Once the recheck operation is complete, a new door log will be generated. The name of the record will display as Administrator and the verification mode will be Server.

Search and Export Recheck Logs

You can filter the logs by specifying time, Personnel ID and name. You are also allowed to export the filtered logs with one click.

Temperature Log

In the temperature sub-module, you can check and search temperature records collected in the device that is equipped with Akuvox digital temperature detector during a certain time range.

See/Search Temperature Log

Delete/Clear Temperature Log

1.Tick the checkbox of the specific temperature log.

2.Click  to delete the ticked temperature log.

1.Click  to delete all the temperature logs.

2.Click Yes for confirmation.

Temperature log can be exported in .xlsx format. to the designated path on your computer.

1.Click  and select the path to which you want to export the file in your local PC.

2.Click Save.

Alarm Log

The Alarm Log screen displays all alarm histories reported by devices such as tamper alarm, alarm door opened, break-in intrusion, and emergency alarm. All logs can be deleted, cleared, and exported.

Search Alarm Logs

You can filter the logs by specifying date and time, entering the device, and selecting the log type.

Export Alarm Logs

Alarm logs can be exported in .xlsx format. to your computer.

1.Click  and select the path to which you want to save the file in your local PC.

2.Click Save.

Delete/Clear Alarm Logs

You are able to delete certain logs or clear all logs.

1.Check off the specific logs.

2.Click  to delete the selected.

1.Click  on the top.

2.Click Yes for confirmation.

Attendance Management

The attendance module allows you to set up holidays, attendance device locations, and work timetables, and manage employee shifts, leave, and attendance.

Holidays

You can set up holidays that can be automatically integrated into your work schedule and attendance.

Add a Holiday

Edit a Holiday

1. Double click the desired holiday or click on  in its Operation column.

2. Edit the holiday information according to your need.

Delete Holiday

You can delete holiday(s) one by one or in batch.

1.Click on  of the specific holiday you want to delete.

2.Click Yes.

1.Check off the desired holidays, or the box next to Holiday Name  to select all.

2.Click Yes.

Attendance Point

There can be more than one device for personnel’s punch-in and punch-out, therefore you might need to name the devices based on their locations (location point) so that attendance records of the specific attendance device(s) can be obtained.

Create Attendance Point

1.Click on .

2.Fill in the attendance location name and select a device for it.

Modify Attendance Point

You can modify the point’s name, while the device selected cannot be changed.

1.Double click the desired point or click on  in its Operation column.

2.Change the point’s name.

3.Click OK.

Delete Attendance Point

You can delete the attendance device point separately or in batch.

1.Click on  in the desired point’s Operation column.

2.Click YES.

1.Tick the checkbox  of the attendance points you want to delete.

2.Tick the checkbox if you want to delete all the existing attendance points.

Shift Schedule

The Shift Schedule sub-module allows you to plan for the work shift timetables, shift management, shift adjustment, and manage the attendance record and leave the report for the employees.

Timetables

Create Timetable

You can create an inventory of shift timetable templates that can be later conveniently pulled out and applied to the specific work shift(s) for the specific employee(s). You can define time table setting in terms of setting up timetable names, types, as well as work hours and attendance time to be applied to the timetable.

1.Go to Attendance module and navigate to Shift Schedule > Shift.

2.Click  to add a timetable.

3.Set up timetable names and types, and attendance time in the timetable.

Parameters Setup

Edit Timetable Template

After timetables are created, you are allowed to edit the timetables if needed.

1.Click on  of the specific timetable you want to edit.

2.Edit the timetable according to your need.

Note

Delete Timetables

You can delete the existing timetables separately or in batch if needed.

1.Tick the checkbox  of the timetables you want to delete.

2.Tick the checkbox if you want to delete the existing timetables.

Note

Shifts

You can create shift templates and assign them to employees.

Create a shift

To create a shift template, do as the following.

1.Click on  to start creating shift schedules.

2.Select the created timetable template(s) for the shift schedule in the Period field.

3.Setting up the shift schedule to be carried out by day, week, or by month as well as the shift cycle times.

4.Click on and blue high-light days you want to implement the shift and click  if you want to clear the day(s) high-lighted.

Parameters Setup

Search a Shift

You can search the needed shift when there are multiple shifts.

Edit a Shift

You can edit the shift templates in terms of changing the shift name, shift cycle, and shift timetable (Period).

Delete a Shift

1.Click on the shift template you want to delete in the shift column on the left.

2.Click on  to delete the shift.

3.Click on Confirm, and then Yes.

Note

Shift Management

After you created shift template(s) you can select the specific shift template from the shift inventory and applied it to the employees’ regular shift and temporary shift schedule while defining how long a shift should last, and to which department(s) and employee(s) the shift is to be assigned. And you can search, check, and delete shift(s) afterward if needed.

Assign Regular Shift to Employees

You can assign a regular shift template to the specific department(s)and employee(s).

1.Click on .

2.Select the shift schedule template and the time range you want to apply.

3.Select the department(s) and employee(s) you want the shift to be applied to.

Note

Assign Temporary Shift to Employees

You can assign a temporary shift schedule to the specific employees of the specific department when a temporary change or adjustment of shift for the employee is needed.

1.Click on .

2.Select the shift and the time range you want the shift to be applied.

3.Select the department(s) and employee(s) you want the shift to be applied to.

Note

Search/Check the Assigned shift

You can search the regular and temporary shifts that are assigned to the employees. You can also check the work calendar of the employee for the details.

1.Search the employees’ shift by entering the employee’s name and ID number in the search field. Click on Reset to quickly clear the search field if needed.

2.Click on  of the specific employee if you want to check the employee’s work calendar.

Edit the Assigned Shift

You can edit the assigned shift in terms of changing the shift and shift valid time range for the specific employee if needed.

1.Click on  of the specific assigned shift you want to edit

2.Change the shift and shift valid time range for the assigned shift.

Delete the Assigned Shift

You can delete the assigned shift(s) if needed.

1.Click on the  of the specific assigned shift if you want to delete it separately.

2.Tick the checkbox(s) of the assigned shift(s) and click   to delete all of the shifts.

Leave Management

You can create, search, edit and delete employee leaves.

Customize Leave Types

AMCS allows you to add additional leave types if the default ones cannot meet the actual needs. This feature is used in conjunction with the Leave Management.

Add a new leave type

1.On the Attendance Regulations > Leave Type, click on .

2.Name the leave type. Note that the name must not be empty or duplicate with existing types.

3.Click OK.

Edit a Leave Type

When editing a leave type, the new name will be synchronized in real-time with the Leave Management module.

Note

To edit a leave type, just double click it or click on  in its Operation column.

Delete the Leave Type

You can delete a leave type if it is no longer needed. Once a leave type is deleted, it will no longer be displayed on Leave Management module.

Note

To delete single leave type, just click on  in its Operation column. If you want to delete more than one of them, check off the desired types and click on .

Search a Leave Type

The Leave Type interface allows you to search for leave types by entering the name of the type.

Add a Leave

You can create leaves for the employees by defining what the leave types are, when the leave starts and ends, to which employee the leave is to be applied, etc.

Search a Leave

Edit a Leave

You can edit leave in terms of changing the leave type, leave start time, and end time.

1.Click on  of the specific leave you want to edit.

2.Change the leave information.

Delete a Leave

You can delete leave separately or in batch.

1.Click on  of the specific leave you want to delete.

2.Tick the checkbox  of the leaves you want to edit or tick to delete all the leaves.

Attendance Report

Search/Check/Export Daily Attendance Report

You can manage your attendance report in terms of searching, checking, and exporting your attendance report on a daily basis.

Click on , you can see all employees daily attendance reports. Do any of the following if needed:

• Export an xls. format reports by clicking on  and selecting the information display on the reports.

The following is a daily attendance report example.

Search/Check/Export Monthly Attendance Report

Click on , you can see all employees monthly attendance reports. Do any of the following if needed:

• Export an xls. format reports by clicking on  and selecting the information display on the reports.

Correct Check-In/Out Time

You can correct employee’s clock in/out time by performing a rechecking. You can also fix the missed punch if employees forgot to clock in or out.

1.Click on .

2.Check off the record(s) that you want to fix the check-in/out time.

3.Click on .

4. Tick the checkbox of the missing check-in or check-out, and click OK. The employee’s attendance record will be updated accordingly.

Note

.

Check/Export/Delete the Recheck-In/Out Record

Click on , then you can see all employees rechecking reports. Do any of the following if needed:

• Search specific rechecking report by

• Entering employee’s name or ID number.

• Select a certain time range.

• Export an xls. format reports by clicking on  .

• Delete reports by checking off the specific reports and clicking .

System Settings

ACMS allows you to export the system data to your PC as a backup in advance, which can be later imported back to the ACMS in case missing data occurs. In addition, you can also create and modify the password.

Set a System Language

ACMS now supports 4 languages: English, Chinese, Russian, and Turkish.

To set your preferred language, click on  in the upper right corner, and select System Settings > Language.

Import and Export System Data

1.Click on  in the upper right corner and select Database from the pull-down list.

2.Click  and select the path to which you want to export the data to your computer.

3.Click on  in your computer to confirm the path.

4.Click OK for confirmation.

1.Click on  in the upper right corner and select Database from the list.

2.Click on  to select the data file to be imported to the ACMS.

3.Click Open to upload the file, then click Yes for confirmation.

Note

.

Modify Login Password

1.Click on  in the upper right corner and select System Setting in the pull-down list.

2.Click on Password.

3.Change the password.

4.Click on OK.

SMTP Configuration for Emails

SMTP is used for sending employees PIN codes when creating authentication codes. To set this up, click on  in the upper right corner, and select System Settings > SMTP.

Note

.

Parameters Setup:

Employees will receive such a PIN code email:

Lock/Unlock ACMS

You can lock the ACMS interface using the Login password when you are managing the ACMS for security purpose.

To lock the software, click on  in the upper right corner, and select Lock from the pull-down list.

To unlock, you have to enter the login password.

Note

.

How To Connect YCC365 Cameras, YCC365 is a line of smart Wi-Fi video cameras designed for home security and surveillance, frequently used for indoor and outdoor monitoring. These cameras are typically managed through a mobile app called YCC365 Plus, available for smartphones and tablets, enabling users to access live video feeds remotely from anywhere at any time.

Did you know the global home security camera market is exploding at 20.7% annual growth (Grand View Research – 2025-2030)? Behind this surge lies a quiet revolution: affordable smart devices now empower households and small businesses to build DIY surveillance systems for less than a coffee machine.

Post-pandemic life has rewritten the rules. Remote workers need eyes on delivery packages, pet parents juggle multiple furry troublemakers, and cross-border parenting families crave real-time glimpses of their children’s first steps oceans away. Yet, most “budget” cameras still force users to choose between functionality and affordability—until now.

Enter YCC365: a $13 disruptor packing pan-tilt-zoom controls, cloud storage, and Alexa integration, quietly dominating Amazon’s bestseller lists. But does this “thousand-dollar features at a hundred-dollar price” claim hold up? How does it handle real-world scenarios like midnight pet escapades or sudden porch movements?

This blog unpacks everything you won’t find on product pages: hands-on setup hacks, hidden app pitfalls, and why over 5 million users tolerate its 3.1-star rated app for unmatched flexibility. Whether you’re securing a bakery storefront or baby-proofing a nursery, here’s how to harness YCC365’s full potential—without the marketing fluff.

What is YCC365？

YCC365 is a line of smart Wi-Fi video cameras designed for home security and surveillance, frequently used for indoor and outdoor monitoring. These cameras are typically managed through a mobile app called YCC365 Plus, available for smartphones and tablets, enabling users to access live video feeds remotely from anywhere at any time.

Key Features of YCC365 Cameras

Popular Uses and Cost Advantages

YCC365 Plus App: User Data and Experience

Is YCC365 Right for You?

Based on my review, I suggest you consider YCC365 cameras if you need security cameras that are flexible and don’t cost too much. They offer remote viewing and work with many smart devices. You should know that the app’s performance and video streaming quality can change, sometimes based on software updates.

YCC365 Vs YCC365 Plus: Core Differences and Features

Feature Comparison: YCC365 vs YCC365 Plus

Key Features of YCC365 Plus

How to Power On Your YCC365 Camera

Step 1: Plug in the Camera

Step 2: Insert a TF (microSD) Card (If Supported)

Step 3: Confirm Camera Power & Startup

How to Install YCC365: Download & Launch the YCC365 Plus APP

Download the YCC365 Plus app

Register and Set Up Your Account

How To Connect YCC365 Cameras to WiFi

How to Add YCC365 Camera via QR Code (Fastest Method)

QR Code Setup YCC365 Cameras

AP Hotspot Mode Setup

Wired Network (Ethernet) Setup

How to Share Access with Others

Final Checks After Connection

YCC365’s $13 cameras deliver pan-tilt-zoom controls, Alexa integration, and cloud storage, proving premium features needn’t break the bank. While its 3.1-star app reveals quirks, 5 million users tolerate imperfections for unmatched flexibility. Whether monitoring pets, storefronts, or oceans-apart toddlers, these devices democratize security—no electrician or corporate budget required.

LTSecurity Password Reset All Devices, In 2006, LTS began making waves in the security industry – delivering innovative, value-adding products from cameras and NVRs to intercom and access control devices, and to mobile apps and software. Now, in a new era of intelligent data, LTS is moving ahead again to provide sophisticated data solutions that push the boundaries of business systems and applications. Contact us today to find out how LTS can put intelligent solutions in your hands.

(Pro-VS) – NVR / Camera Password Reset with SN

Important Note

The recorder MUST NOT have a registered email. If it does, you MUST use the registered email method of reset.

This method of password reset requires a computer with the Pro-VS IP Portal software. The Pro-VS IP Portal software must be able to see the NVR and/or the IP Cameras to identify the serial number.

1. Open up the Pro-VS IP Portal software. Locate the NVR or IP Camera that is to be reset in the list and click on the Details button for that device under the Operation column. A window will appear that will allow highlighting and copying of the serial number.

2. Email the serial number of the device and the current date on the device to support@ltsecurityinc.com. Make sure to state in the email that the device being reset is a Pro-VS device. This is a manual process, so there may be a variable length of time before receiving an email back with the appropriate reset code.

3. Access the login window or page and login using the code that was sent back by the LTS Support team as the password.

4. A new window will appear for you to change the password. Type in the same code from the LTS Support team in the security code section. Afterwards, type in a new password in the password and confirm sections.

The password to the device is now reset.

(Pro-VS) – NVR Password Reset with Registered Email

Important Note

This method requires that an email be set for the administrator account of the recorder. If no email has been set, you must skip over to the next section for Password Reset with Serial Number.

This method also requires using the ProVS Phone Application to facilitate the password reset.

1. On either the local interface or the browser, click on the Forgot Password button at the login window/screen.

2.  The window will change to the password reset window. There should be a QR code and a field to type in a code.

3. Now open the ProVS phone application. Tap on the hamburger menu icon in the top left. Tap on “Local Config”, and then tap on “Forgot Device Password”.

4. Scan the QR code. After the scan, it will notify you that an email will be sent out to the registered email address with the security code.

5. Wait for the email with the security code.

6. Go back to the local interface or browser that had the QR code and security code field. Fill in the Security Code into the field and click Ok/Next.

. . . .

7. There will now be a prompt to create a new password with for the NVR and to confirm as well. On the browser interface, it will also ask for the security code again. Fill in everything and click okay, the password for the recorder is now reset.

Platinum

FollowFollow Section

Password Reset from the LTS Patinum NVR/DVR

(Platinum) – Password Rules (new rules)

Summary
To ensure the highest level of protection, LTS has launched a new login procedure
that requires users to create a new password for the admin account upon the first login to
all devices. The password must contain 8 to 16 characters, combining numbers,
lowercase letters, uppercase letters, and special characters.
At least two types of the above-mentioned characters are required to activate the device.
The password can not contains the User ID inside.  (ie. “admin” in the password is forbidden)

The system will check the password strength; “Risky” passwords will not be accepted.

* There is no more default password for all newer model DVR/NVR/IP Camera.

If you are looking for the DVR/NVR password reset, click Here.

If you are looking for the IP Camera password reset, click Here.

(Platinum) – use Windows PC to Reset Password

Our Support Hours:(NJ)(CA)    Monday to Friday, 8:30 AM – 9:00 PM (EST)
You may e-mail LTS Technical Support at (based on your region)

East          Support.NewJersey@LTSecurityinc.com

Central     Support.Houston@ltsecurityinc.com

West         Support.LosAngeles@LTSecurityinc.com
.

This KB applies to the Platinum DVR/NVR/IPC series.

.

Requirements

1. Windows 10 Laptop / PC.

2. Local Network environment.  The recorder or camera is on the same network as your computer.

3. You have administrative rights on your personal computer.

4. You are authorized to access the recorder
.

One Picture Flowing Diagram:

Resetting the Password

Step 1. Open the IP Portal first.   Select the device that needs to have its password reset.
Step 2. Select “Forgot Password.” on the bottom right corner.

Step 3. A new menu will now present itself. This is the password reset menu.
Click Export.   Remember: Export/Import Key must finish within a day.

Step 4. Select Export and then designate the location the file will be saved to.

Email to:

East          Support.NewJersey@LTSecurityinc.com

Central     Support.Houston@ltsecurityinc.com

West         Support.LosAngeles@LTSecurityinc.com

Step 5. Once you have the file. E-mail the XML file to LTS.

Step 6. LTS Tech Support will reply email with the unlock file.
You will need to download the attached file onto your personal computer.

REMEMBER:  Export/Import unlock file must process in a day.

.

Step 7. Select “Import File” under Step 2. Select the browse icon next to find the file you received from LTS Tech Support.

Note: “admin” keyword in the password is forbidden.

LTSecurity Password Reset All Devices

Step 8. Create a new password for your device. Once complete, select “Confirm” to change it. You have successfully reset the password.

To learn more about all of the functions in the Platinum IP Portal, refer to the IP Portal reference sheets for more information.

More Reference:  IP Portal
.

If you haven’t installed the Platinum IP Portal program, click here to learn more.
If you are instead having issues with resetting your password, learn more here.
Before proceeding with the rest of this guide, please ensure that you have met the requirements below.

If you are using MAC, you can use SADP software from our download site to do the same thing.

Hardware Reset IP Camera to Factory Defaults

Reset password from the local console monitor.

There are two ways to reset the login password for the DVR/NVR.

1. Directly Reset it from the local console (DVR/NVR).

Here is how to locate the Reset Password window from the Local DVR/NVR.

If you want us to email you the daily key, please always include the photo, SN and information with the email. This allows us to verify ownership for security and privacy reasons.

We have two DVR/NVR Local Console Interface;    UI3.0 and UI4.0.
————————————————————————-
Local Recorder – Earlier Model User Interface.   (3.0)
The Main Menu button is located on the Screen Bottom Left.  (Click picture to shows detail)

Go to the (3.0 Local Password Restore KB)

————————————————————————-
Local Recorder – Newer Model User Interface (4.0)
The Main Menu is the blue banner on the Top of your screen. (Click picture to shows detail)

Go to the (4.0 Local Password Restore KB)

How can I get the Secure Code?

What are Secured Codes?
A secured code is required when resetting the password on LTS Platinum Recorders (UI3.0). The secure code will changes based on the System Date.  You need to open the Password Reset window from the Local Console to enter it.
.

If you want us to email you the key, please always include the photo, SN and information with the email. This allows us to verify ownership for security and privacy reasons.

How to get the Secure Code?

To receive a secured code, you may do one of the following;

1. E-mail Support.NewJersey@LTSecurityinc.com and request a secured code.

2. Call our support center at 1-831-250-1292.

3. Contact your LTS sales representative.

How to local the Reset Password window?
To learn more on how to use the secured codes, click here.

What Are Old, New, and WH Codes?

The secured code is not a combination of all three codes. You will only use one of the three for your recorder depending on the model and type.

What happen if I don’t have the local monitor?
A secured code is not required if you are resetting the password through our program, the Platinum IP Portal. If you would like to learn more about using the IP Portal program, click here.

UI 4.0 – Reset Login Password with Security Code

How to reset login password with Security Code

1. on login screen, click forget my password

2. select verified by Security Code

3. check the system date and look for the security code from LTS tech support (How can I get the Secure Code for Platinum NVR/DVR? – LTSecurityinc.com (zendesk.com)) then input the security code

4. input new password

5. confirm if want to duplicate password to channel default password

Reset Login Password with reserved email

How to reset login password with reserved email?

Note: email has to be setup in admin user management page on local monitor

1. on local login page, select forgot password

2. select verified by reserved email

3. scan QR code from LTS Connect app

4. check reserved email for the verification code and input the code

5. input new password

Reset Login Password with PT cloud

How to reset login password with PT cloud

1. on login screen, click forget my password

2. select verified by PT Cloud

3. use LTS Connect app, select add device, scan QR code on local screen

4. verification code will be generated on LTS Connect app

5. input verification code from LTS Connect app on local screen then ok

6. input new password

Reset Login Password

Locate the Password reset window first.
.

If you forgot the password and you want to reset it, the fast easy way is using the local DVR/NVR access.
Please make sure you are looking at the correct interface (UI 3.0).
How to identify the UI 3.0, 4.0 click Here.

1. Your Main Menu button is located from the bottom right of the screen.  Click it.  If you see something like the picture looks like (ie: Playback Export, Manual HDD, etc..)   Please Log Out first.

Go MENU > Shutdown > LogOut

2. Once you Logout the menu, click the MENU again.  You should see the Login Screen.
The Login Pattern window (below picture Left) or the Login Window. (Pic Right)

3. If the Login Pattern window is pop up, please don’t log in.  Instead, click the Switch User at the bottom.  If you already see the Login Window, please go to step 4.

4. (Important)  When you see the Login window,  move the mouse cursor to the bottom left corner.  Double click (Left Click) on the edge corner.  It should pop the Restore default password window.  If the window is not pop up, cancel the window and repeat the step 3-4 until the restore window shows.

This is the “Restore default password” window looks like.

How to get the Secure Code?

You can contact/email the LTS Call Center.

Once you get the code, Take note of the system date.

You must use the secured code that corresponds with that system date.

For example, the format of the date; the translation is:   Year  Month  Day   2018 09 26

Type the secured code that corresponds with the system date on your recorder as indicated in the picture below. Note: Try New code first, if doesn’t work, try others.

Then, it should popup either Create New Password or restore to the default password (12345) for before the year 2015 model.

The create New Password window

The password must contain 8 to 16 characters, combining numbers, lowercase letters, uppercase letters, and special characters.
At least two types of the above-mentioned characters are required to activate the device.
The new password can not contain “admin” keyword)

The system will check the password strength;  Minimal 1 bar at least.

Reset Login Password

The 4.0 interface MENU blue banner is locate on the top of the screen.

Click the icon to Power Off > Log Out, then Log On again.

(If you have the Draw Pattern window popup, go to the pattern bottom.
Select Switch To the User Window.)

Click Forgot Password.

Choose Verify by Secret Question to Answer that you defined it before.

Or, select GUID (aka USB key file) / Verify by Reserved Email (if available).
If you forgot or haven’t any there, then you must use PC (IP portal) to reset the password.

Summary
To ensure the highest level of protection, LTS has launched a new login procedure
that requires users to create a new password for the admin account upon the first login to
all devices. The password must contain 8 to 16 characters, combining numbers,
lowercase letters, uppercase letters, and special characters.
At least two types of the above-mentioned characters are required to activate the device.

The system will check the password strength; “Risky” passwords will not be accepted.

For the latest DVR/NVR/IPC firmware.
The password can not contains the User Name inside.

How to Unbind the PTCloud number?

Hello, there is a hold on all PT Cloud Unbinding Requests.

1 – If your DVR/NVR is running 4.0+ Firmware, and you have a mouse and a monitor connected directly to the DVR/NVR, go to the DVR/NVR, and go to the PT Cloud Settings (On some Units it is called Platform Access instead of PT Cloud) if there is an “Unbind” Button, click that button, and it should be able to unbind the device from the account.

if there is no “Unbind” Button, then try this other way

2 – Using a Mobile Phone or Tablet, first connect the Mobile Phone or Tablet to the same local network as the DVR/NVR, then using the LTS Connect Mobile APP, Scan the QR Code like you would normally to add a device, the APP will of course tell you that the device is already bound to an account, but there will be an “Unbind Device” Button on the APP towards the bottom of the page. Select that button, and give the APP some time to process the command.

Note – Not all DVR/NVR with 4.0+ firmware will have the “Unbind” Buttons on the Local Monitor PT Cloud / Platform Access Settings

Note – When using the “Unbind Device” Button in the LTS Connect Mobile APP, the Mobile Phone / Tablet MUST be on the same local network as the DVR/NVR

Note – DVR/NVR with 3.0- firmware will NOT have the “Unbind” Buttons on the Local Monitor PT Cloud / Platform Access Settings.

(Sapphire) – Camera Password Reset with xml file

How to Reset Password thru the Config Tool software?

Please note: Not every Sapphire unit has xml reset option.

Required equipment’s:

1. PC
2. Internet

Install and run the Config Tool to reset the password

OK to reset with xml

Send XML to your sales or tech support and  your sales or tech will send back to result.xml

Import result.xml

and reset password

(Sapphire) – Hardware Reset IP Camera to Factory Defaults

(Sapphire) – Use Mobile app scan QR code to reset

How to Reset Password thru the Config Tool software?

Require equipment:

1. PC
2. Smart Phone
3. Internet

Use Smart Phone scanning the QR Security Code to Reset the Password

Use this QR password recovery require the Recovery Email Address defined it first.

You need to install and run the Config Tool to reset the password

1.You should see the QR code from this page.  Use the LTS Protect to Scan it.

 Scan QR thru the   Mobile app – LTS Protect

Use LTS Protect App.   (make sure SmartPhone and Device both are connected to the Internet)
Go to Home > Setting > Password Security > Reset Device Password  (see bottom of the page)

2.After you receive the Recovery email, enter the Security Code

3.Put the New password

4.OK

That should do it.

(Sapphire) – NVR PW Reset – Only support Local Reset

How to reset the password for the Sapphire DVR/NVR?

Require equipment:

1. DVR/NVR with Local Monitor
2. Smart Phone
3. Internet

Use Smart Phone scanning the QR Security Code to Reset the Password

Use this QR password recovery require the Recovery Email Address defined it first.

Click Main Menu

  Don’t user PattSaern to log in, switch to the User.

1.You should see the QR code from this page.  Use the LTS Protect to Scan it.

 Scan QR thru the   Mobile app – LTS Protect

Use LTS Protect App.   (make sure SmartPhone and Device both are connected to the Internet)
Go to Home > Setting > Password Security > Reset Device Password

click Picture to enlarge it

2.After you receive the Recovery email, enter the Security Code

3.Put the New password you want to create.

4.OK

That should do it.

VMS Enterprise ANPR Solution, ANPR(Automatic Number Plate Recognition) is a technology that uses optical character recognition on images to read vehicle registration plates. For Milesight, the ANPR algorithm is embedded in cameras, which allows the cameras to recognize, capture and upload license plate images all alone and intelligently.

I. What is ANPR

ANPR(Automatic Number Plate Recognition) is a technology that uses optical character recognition on images to read vehicle registration plates. For Milesight, the ANPR algorithm is embedded in cameras, which allows the cameras to recognize, capture and upload license plate images all alone and intelligently.

II. Why Milesight ANPR Solution

Quick Capture & Accurate Recognition

Accurate License Plate Identification Under all kinds of conditions

High-reliability License Plate Recognition with more than 95% high performance accuracy

1. Up to 4 Detection Regions

2. Reliable Confidence Level

3. Vehicle Direction Recognition

4. Detection Regions of PTZ

5. DACH Region Recognition

Intelligent Analysis & Efficient Management

Adaptable to Most Operation Requirements

LPR 12X H.265+ AF Motorized Pro Bullet Network Camera

LPR 12X H.265+ Mini PTZ Bullet Network Camera

LPR H.265+ ABF Pro Box Network Camera

LPR H.265+ Mini Bullet Network Camera

LPR H.265+ Vandal-proof Motorized Mini Bullet Network Camera

LPR H.265+ Motorized Pro Bullet Network Camera

VMS Enterprise ANPR Solution

III. Countries/Regions that support ANPR

Currently, we have three kinds of LPR, including LPR1, LPR2 and LPR3. LPR1 is used in Asian region, LPR2 is for European region, and LPR3 is for Korea. It covers over 70 countries and regions.

LPR1:

.

LPR2:

CIS (former Soviet Union)

.

IV. How to set ANPR with Milesight Network Cameras

1. Settings

Step1: Go to“LPR”->“Settings”，after log in the web.

Check the checkbox “Enable License Plate Recognition”, and you can draw the screen to select the areas interested. There will be shown in the blue box as below.

[License]: A license will be automatically assigned to each device.

[License Status]: This column is used to display the status of the license, “Valid”or  “Invalid”.

[Processing Resolution]: Default resolution selected is 1280*720. You can choose different resolution according to the network environment.

[Set LPR Detection Region]: You can set up to 4 ROI areas by drawing the screen. If you choose Normal Mode, it supports configuring the LPR detection regions for the current area. If you choose Advanced Mode

(Only for PTZ series), it supports configuring different LPR detection regions for different PTZ presets(Only support Preset 1~4 so far).

[LPR Night Mode]:

Achieve the best effect of LPR night recognition by adjusting different parameter levels. You can also schedule the Start Time and End Time, and adjusting the level according to the environment.

Step2: Schedule Settings. You can draw the schedule by clicking“Edit”button. And then click “Save” or “Reset” after finishing the setting.

Step3: Detection Settings and LPR Message Post Settings.

[Detection Trigger]: If you choose “Always”, camera will always detect the license plate. If you choose “Alarm input”, camera will only detect the license plates when Alarm Input is being triggered.

[Confidence Level]: You can set the confidence level from 1 to 10. When the confidence level of the license plate is higher than the set confidence level, it will push the license plate image to the logs interface.

[Repeat Plate Checktime]: Set the time interval for repeatedly reading license plates to effectively avoid duplicate identification of parking vehicles.

[License Plate Serial Format]: Formulate identification rules and automatically filter wrong license plate information to achieve more intelligent and accurate license plate recognition.

[Feature Identification]: Check Region, Direction, ROI_ID or All to enable Features Identification, it will display the corresponding information on the logs interface.

Note: Region detection only supports DACH region.

[LPR Message Post Settings]: Check the checkbox to enable LPR Message Post. It will push information to some third-party devices or software that are compatible with ours. Information can be pushed by RTSP, TCP or HTTP.

More information about LPR Message Post, please refer to Milesight-Troubleshooting-Integration between LPR Camera and NVR(VMS).

Step4: Don’t forget to click “Save” after finishing all settings.

2. List Management

Add the license plates to this interface as Black or White type (Black/White List), and then you can set the alarm action for these license plates in the corresponding Black list mode or White list mode interface. When these license plates are detected, the camera will respond to your settings accordingly.

[Add License Plate]: Select the license plate type as black or white, enter the license plate number, click the “Add” button, the license plate number will be added successfully.

[Batch Upload]: You can add a csv file of the license plates you want to add, click the “Browse”button to import the form to this interface, click the“Upload”button, the license plates will be added successfully.

[List Search]: Select Plate Type or directly enter the license plate number, click the “Search”button, the corresponding license plate will be displayed in the list as below.

[Export List]: Click the“Export List”button to export the license plates in the current list as a csv file locally.

[Delete List]: Click the“Delete List”button to delete all the license plates

in the current list.

3. Black /White/Visitor List Mode

Step1: Check the checkbox to enable Black List Mode.

Step2: Schedule Settings. You can draw the schedule by clicking“Edit”button.

Step3: Set Alarm Action.

Table 1 Description of the buttons

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Step4: Set Alarm Settings.

Table 2 Description of the buttons

After that, when a license plate marked as“Black”,“White”,“Visitor”is detected, the camera will respond accordingly to your settings.

4. Professional LPR Liveview Interface

Milesight LPR camera supports professional LPR Live View interface. You can see the real-time license plate recognition results.

Note:

①　Upgrade your device to corresponded firmware version.

Camera: V4X.7.0.74 or above.

Firmware download link: http://www.milesight.com/support/download#firmware

②　If there is no SD card or NAS as the storage space, the snapshots of license plate will be temporarily stored locally on the PC, cleared after logging out, and do not support Smart Search which will be introduced in the next part.

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5. Smart Search

Step1: Select Plate Type or directly enter the license plate number.

Step2: Select Start Time and End Time, click the “Search” button to achieve fuzzy search, then the corresponding license plates or license plates containing search keywords will be shown on the logs while the complete video and license plate information will be shown on the left of the interface.

There are two methods to backup LPR logs.

①　Backup license plates you want.

Step1: Tick license plates you want to backup and click “Backup” button ;

Step2: Select the export file type, video stream type and video file format, then click “Export” button.

②　Backup all.

Step1: Click “Export All” button;

Step2: Select the export file type, video stream type and video file format, then click “Export” button.

You can also click the “Auto Export” button to automatically export the logs to FTP, SMTP or Storage.

Note:

①　Insert available SD card or add NAS to camera as storage. Otherwise, you can’t check the LPR recording and snapshots.

②　Upgrade your device to corresponded firmware version.

Camera: V4X.7.0.74 or above.

Firmware download link: http://www.milesight.com/support/download#firmware

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V. How to set ANPR with Milesight NVRs

1. Preparation

Here are some notes you should notice before using ANPR function.

①　Insert available HDD or add NAS to NVR as storage. (Otherwise, you can’t check the recording and logs.)

②　Upgrade your device to corresponded firmware version.

Camera: V4X.7.0.72-r16 or above.

NVR: V7X.9.0.7-r7 or above.

Firmware download link: http://www.milesight.com/support/download#firmware

③　Ensure your device support LPR/ANPR function.

Model of NVR:

Name of LPR Camera:

④　Ensure that NVR can get license plate information. Please set TCP as Post Type which is the default mode. It can be set in Camera web page -> Advanced Settings -> ANPR -> Settings interface.

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2. Settings

Step1: Go to“Event”->“ANPR”, select a channel and enable ANPR function.

[License]: A license will be automatically assigned to each device.

[License Status]: This column is used to display the status of the license, “Valid”or  “Invalid”.

[Processing Resolution]: Default selected resolution is 1280*720. Users can choose different resolution according to the network environment.

Step2: Set ANPR function effective time. You can draw the schedule by clicking“Edit”button. Draw the schedule and then click “OK” or “Apply” after finishing setting.

Step3: Set detection parameters including Detection Trigger, Repeat Plate Checktime and Features identification.

[Detection Trigger]: Always and Alarm Input are available. It will only detect when alarm input is triggered if you select Alarm Input.

[Confidence Level]: You can set the confidence level from 1 to 10. When the confidence level of the license plate is higher than the set confidence level, it will push the license plate image to the logs interface.

[Repeat Plate Checktime]: The same license plate information won’t be received on NVR within the time you set.

[Feature Identification]: Check Region, Direction, ROI_ID or All to enable Features Identification, it will display the corresponding information on the logs interface.

Note: Region detection only supports DACH region.

Step4:

Set the detected ROI region which can be up to 4 regions. License plate will only be detected in the ROI regions.

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3. List Management

Make a license plate list for your own NVR ANPR system.

Upload license plates and set them with different license type here. 10000 License plates can be added at most.

Kindly note that the list is exclusive for NVR, working with all LPR cameras you add. It won’t synchronize with the list on camera side.

There are two methods to add license plates:

①　Add one by one.

Step1: Click Add button .

Step2: Input the license plate and select license type.

Step3: Click OK and then the license plate will be added into the list.

②　Batch upload by importing template.

Step1: Click Download Template button , select USB device folder and click OK to download Template.

Step2: Input all license type and license plate number as Template shows.

Step3: Click Import button , select the file and click OK to add all license plates into list.

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4. Black/White/Visitor List Mode

We provide you three modes for better event management.

Black List Mode: Manage event for license plates in black list.

White List Mode: Manage event for license plates in white list

Visitor Mode: Manage event for those license plates do not have license type.

Steps for settings:

Step1: Enable Black List Mode/White List Mode/Visitor Mode as your demand.

Step2: Set effective time for the mode to work.

Step3: Set actions you need including Audible Warning, Email Linkage, Event Popup, PTZ Action, Alarm Output and Trigger Channels Record.

Note:

Do not forget to enable these modes, set effective time and record action for corresponded mode, so that you can get real-time video when license plate is detected (Effective time and record action is enabled by default.). You can refer to How to check ANPR record part for detailed record settings.

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5. Professional LPR Liveview Interface

At the beginning, you need to switch the preview mode to ANPR mode.

There are two methods to enter live view ANPR Mode:

①　Right click the mouse and select ANPR Mode as preview mode.

②　Select ANPR Mode on live view bottom tool bar.

After entering ANPR mode, the real-time license plate information will be shown on the left of the interface once it get detected.

License plate information includes Plate Snapshot, Channel Name, License Plate Number, Detected Time and Plate Type.

Two License types:

—- License plate from Black List

—- License plate form White List

No License plates type will be shown if the license plate does not exist in Black/White list.

However, you can right click the license plate information to quick add it to Black/White list or delete it from Black/White list.

Besides, you can click the license plate information to check the latest X seconds (10s~20s) video.

Note:

1. X = 10 + Pre Record Time

You can set Pre Record Time in Storage -> Video Record -> Record Settings interface.

2. Make sure that HDD is available on NVR and correct record settings is made, so that you can check the record on live view. Please refer to How to check ANPR record part for detailed record settings.

3. Make sure that NVR can get the license plate information. Please set TCP as Post Type which is the default mode. It can be set in Camera web page -> Advanced Settings -> ANPR -> Settings interface.

6. Set/Check ANPR Record

Before checking recording files, please make sure that you have proceed correct settings to make record action work.

①　Set Recording

Step1: Set Smart Analysis as Record Type in Storage -> Video Record -> Record Schedule interface.

Step2: Enable Black List Mode / White List Mode / Visitor Mode as your demand.

Step3: Set Effective time and Trigger Channels Record action of your selected mode (Full effective time and trigger channel record are set by default).

Then NVR will record when license plate is detected .

Note:

Generally, record action is triggered by event. If you just enable ANPR function without enabling Black List/White List/Visitor modes nor setting record action, it means you just enable the function while record action is not set. Then no record will be triggered. So it is necessary to do all above three steps if you want to trigger record action.

②　Check recording

1. In Playback

Step1: Entering Playback -> Event Playback -> Smart Analysis interface.

Step2: Input corresponded information and click search button  to search.

Step3: Click record to play the video searched out .

2.In Live View

Click the license plate information to check the latest X seconds (10s~20s) video.

Note:

1. X = 10 + Pre Record Time

You can set Pre Record Time in Storage -> Video Record -> Record Settings interface.

2. Make sure that HDD is available on NVR on NVR and correct record settings is made so that you can check the record on live view interface. Please refer to How to check ANPR record part to check if  record action is correctly set.

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7. Check/Backup ANPR Logs

①　Check ANPR logs

Step1: Search on Smart Analysis interface.

Step2: Input corresponded information and click search button  to search.

Then you will get a whole ANPR logs list.

License plate snapshot will be shown on the logs list while the complete image video and license plate information will be shown on the left of the interface.

Step3: Click  to play the video.

②　Backup ANPR logs

Two methods are available after searching ANPR logs out .

1. Backup license plates you want.

Step1: Tick license plates you want to backup and click backup button .

Step2: Select the export file type, video stream type and video file format, then click export button.

2. Backup all.

Step1: Click backup all  button.

Step2: Select the export file type, video stream type and video file format, then click export button.

Then you will get corresponded file as selected export file type.

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VI. How to set ANPR with Milesight CMS

1. Preparation

①　Refer to the NVR section

②　Upgrade your CMS to corresponded version.

CMS: V2.4.0.7 or above

Download link: http://www.milesight.com/support/download#software

2. Settings

Step1: Add NVR to CMS.

Step2: Go to“Device Config”, select a NVR and the channel, then enable ANPR function.

[License]: A license will be automatically assigned to each device.

[License Status]: This column is used to display the status of the license, “Va

[Set LPR Detection Region]: You can set up to 4 ROI areas by drawing the screen. License plate will only be detected in the ROI regions.

[Processing Resolution]: Default selected resolution is 1280*720. Users can choose different resolution according to the network environment.

Step2: Set ANPR function effective time. You can draw the schedule by clicking“Edit”button. Draw the schedule and then click “OK” or “Apply” after finishing setting.

Step3: Set detection parameters including detection trigger, repeat plate checktime and features identification.

[Detection Trigger]: Always and Alarm Input are available. It will only detect when alarm input is triggered if you select Alarm Input.

[Confidence Level]: You can set the confidence level from 1 to 10. When the confidence level of the license plate is higher than the set confidence level, it will push the license plate image to the logs interface.

[Repeat Plate Checktime]: The same license plate information won’t be received on NVR within the time you set.

[Feature Identification]: Check Region, Direction, ROI_ID or All to enable Feature Identification, it will display the corresponding information on the logs interface.

Note: Region detection only supports DACH region.

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3. List Management

Make a license plate list for your own NVR ANPR system.

Upload license plates and set them with different license type here. 10000 plates can be added at most.

Kindly note that the list is exclusive for NVR, working with all LPR cameras you added. It won’t synchronize with the list on camera side.

There are two methods to add license plates:

①　Add one by one.

Step1: Click Add button .

Step2: Input the license plate and select license type.

Step3: Click OK and then the license plate will be added into the list.

②　Batch adding by importing template.

Step1: Click Download Template, select folder and click OK to download Template.

Step2: Input all license type and license plate number as Template shows.

Step3: Click Import button , select the file and click OK to add all license plates into list.

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4. Black/White/Visitor List Mode

We provide you three modes for better event management, which is based on two license types.

Black List Mode: Manage event for license plates in black list.

White List Mode: Manage event for license plates in white list

Visitor Mode: Manage event for those license plates do not have license type.

Steps for settings:

Step1: Enable Black List Mode/White List Mode/Visitor Mode as your demand.

Step2: Set effective time which means Mode works during that.

Step3: Set action including Audible Warning, Email Linkage, PTZ Action, Alarm Output.

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5. Set ANPR Record

Step1: Set Smart Analysis as Record Type in Device -> Select NVR -> Record Schedule interface.

Step2: Enable Black List Mode / White List Mode / Visitor Mode as your demand.

Step3: Set Effective time and Trigger Channels Record action of your selected mode(Full effective time and trigger channel record are set by default).

Then NVR will record when license plate is detected .

Note:

Generally, record action is triggered by event. If you just enable ANPR function without enabling Black List/White List/Visitor modes nor setting record action, that means you just enable the function while record action is not set. Then no record will be triggered. So it is necessary to do all above three steps if you want to trigger record action.

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6. Check/Backup ANPR Logs

①　Check ANPR logs

Step1: Search on Smart Analysis interface.

Step2: Input corresponded information and click search button  to search.

Then you will get a whole ANPR logs list.

License plate snapshot will be shown on the logs list while the complete image video and license plate information will be shown on the left of the interface.

Step3: Click  to play the video.

②　Backup ANPR logs

Two methods are available after searching ANPR logs out .

1. Backup license plates you want.

Step1: Tick license plates you want to backup and click backup button .

Step2: Select the Export File Path, File Type, Video stream type and Video file format, then click export button.

2. Backup all.

Step1: Click backup all  button.

Step2: Select the export file type, video stream type and video file format, then click export button.

Then you will get corresponded file as selected export file type.

VII.How to set ANPR with Milesight VMS Enterprise

1.Preparation

① Refer to the NVR section

② Upgrade your VMS Enterprise to corresponded version.

VMS Enterprise: V1.3.0.0 or above

③ Only the LPR cameras added by MSSP protocol support ANPR function for VMS Enterprise.

④ Make sure that VMS Enterprise can get the license plate information. Please set TCP as Post Type which is the default mode. It can be set in the Smart Analysis -> ANPR Settings -> Detection Settings interface.

2.Detection Setting

Here the configuration of the camera web side will be automatically obtained. If the camera web side is not configured, you can configure it in the interface of VMS. After the configuration is completed, it will be synchronized to the camera web side.

Step1: Select a camera in the devices list tree, then click  button to enable Detection.

[License]: Only LPR2 and LPR3 need to enter the license to activate the LPR function.

[License Status]: Show present license status, including Valid and Invalid. When the license status changes to be valid, the camera can start detecting the license plates.

[Process Resolution]: Resolution of the stream for LPR analysis, including 1920*1280, 1280*720.

Step2: You can click  button to enable LPR Night Mode. The LPR Night Mode supports the optimal LPR night recognition effect by adjusting different parameter levels. You can choose Auto Mode which can automatically switch to night mode according to illumination intensity, or choose Customize Mode to set effective time manually.

Auto Mode                                                         Customize Mode

Step3: You can set up to 4 ROI areas by drawing the screen. If you choose Normal Mode, it supports configuring the LPR detection regions for the current area. If you choose Advanced Mode(Only for PTZ series), it supports configuring different LPR detection regions for different PTZ presets(Only support Preset 1~4 so far).

Normal Mode                                   Advanced Mode (For PTZ camera)

Step4: Schedule Settings. You can draw the schedule by clicking  button, and then click  button after finishing the settings.

Step5: Set Detection Settings and LPR Message Post Settings.

Detection Settings                                             LPR Message Post Settings

[Detection Trigger]: If you choose “Always”, camera will always detect the license plates. If you choose “Alarm Input”, camera will only detect the license plates during Alarm Input is being triggered.

[Confidence Level]: You can set the confidence level from 1 to 10. When the confidence level of the license plate is higher than the set confidence level, it will push the license plate image to the ANPR Search interface.

[Repeat Plate Checktime]: Set the time interval for repeatedly reading the license plates to effectively avoid duplicate identification of parking vehicles.

[License Plate Serial Format]: Formulate identification rules and automatically filter wrong license plates information to achieve more intelligent and accurate license plate recognition.

[Features Identification]: Check All, Direction, Direction Region or Region(Only for LPR2) to enable Features Identification, and the corresponding information will be displayed in the ANPR Search interface.

[Enable LPR Message Post]: Click  button to enable LPR Message Post. It will push information to some third-party devices or software that are compatible with ours.

[Post Type]: Information can be pushed by RTSP, TCP or HTTP.

[HTTP Method]: There are two HTTP push methods: Post and Get.

[Snapshot Type]: Three kinds of snapshot can be chosen: All, License Plate and Full Snapshot. When you choose All, License Plate Snapshot and Full Snapshot will be pushed.

Note: This option is available just for Post HTTP Method.

[HTTP Notification URL]: The camera can use the API URL to send LPR information to other devices when the license plate is recognized. The API URL format is defined by the HTTP Server.

[User Name]: User name for HTTP Server.

[Password]: Password for HTTP Server.

[Camera LPR Port]: This option is available for TCP Post type.

Step6: Click  button to apply all settings.

3.ANPR Preview

After enabling Detection in the ANPR Settings -> Detection Setting interface, you can click  button in the right Function Panel, and the real-time license plate information will be shown on the right of the interface once it is detected.

The license plate information includes Plate Snapshot, Device Name, IP, License Plate Number, Detected Time and Plate Type.

Two License types:

—- License plate from Black List

—- License plate from White List

No License plate type will be shown if the license plate does not exist in Black/White list.

You can right click on the ANPR notification push window to pop up a menu, and choose to add the license plate to White or Black List in the VMS system. If the license plate has already existed in the White or Black List of VMS system, then you can choose to change its type or delete the license plate from White or Black List.

Besides, you can click the license plate information to check the 20s video. (20s = the pre 10s + the post 10s of the license plate event)

Note:

Make sure that correct record schedule settings is made or the ANPR event rules are set to trigger recording, so that you can check the record in the ANPR Preview Panel. You can refer to 7(1) for operation steps.

4.List Management

Add the license plates as Black/White List as needed in the interface, and the license plates without the set types are the visitors. After enabling license plate recognition, VMS Enterprise will automatically receive the recognition result sent by the Milesight cameras and compare it with the black and white list added in VMS Enterprise.

1) Add license plates

You can choose either of the below two ways to add the license plates.

a. Add license plates one by one

Step1: Click  button to pop up a Add Plate window, then input the license plate and select the license plate type as black or white list, and click  button.

Step2: Repeat the Step1 to add other license plates manually.

b. Batch import license plates

Step1: Click  button to pop up a Import Plates window. The imported file must be filled in according to the specified format. You can click  button to download the template.

Step2: After filling in, click  button to import the plates file, then click  button.

After successful import, you can click  button to modify the corresponding license plate and plate type.

Note:

2) Search license plates

You can select the plate types including All, Black List and White List, or directly enter the license plate number, and click the “Search” button, then the corresponding license plates will be displayed in the list below.

Note: The text searched is a case-insensitive contiguous string.

In addition, you can click  button to refresh the license plate list. And click  button to cancel the filter for the license plate list.

3) Export license plates

You can click  button to export the license plates in the current list to a csv form locally. If you filter the license plate list, only the filtered list will be exported.

4) Delete license plates

Click  button to delete all the license plates in the current list. If you filter the license plate list, only the filtered list will be deleted. You can also click button to delete the corresponding license plate.

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5.Black List/White List/Visitor Detection

Here you can set effective detection schedules for different detection modes, including Black List Detection, White List Detection and Visitor Detection. Only when the detection is enabled and the corresponding schedule is set, the corresponding detection results will be saved and can be viewed in the ANPR Search interface.

Step1: Click  button to enable the function, and then click  button to edit the schedule.

Step2: Click  button to apply the settings.

Step3: If you want to set related actions for ANPR trigger, you can refer to Method2 of 7(1) for operation steps. Then the set actions will be triggered once the corresponding license plate type is detected.

Step4: Once the ANPR event rules which you set take effect, you can check the ANPR event information in the Logs -> Event Logs interface. The event logs contain the event information about Date/Time, Event, Source, Action, Target and Details.

You can set filter condition as you need. In addition, if there is a recording video information about event, then you can click  button to check the event video.

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6.ANPR Search

When the Black List/White List/Visitor Detection is enabled and the corresponding schedule is set, and the storage disk is enabled, you can view the corresponding detection results in the ANPR Search interface.

Step1: Check the cameras in the devices list tree, and select the plate type or directly enter the license plate number.

Step2: Select Start Time and End Time, and click  button. Then the related license plate information will be displayed as below.

Click  button to show Thumbnail Mode.

Click  button to switch to List Mode.

Step3: Click on the thumbnail photo in Thumbnail Mode or license plate row in List Mode under the searched results, then the license plate details will be shown as below. If there is a recording video about the license plate recognition, then you can click button to play the video or click  button to play the video in the playback interface.

Note:

Make sure that correct record schedule settings is made or the ANPR event rules are set to trigger recording, so that you can check the record in the ANPR Search interface. You can refer to 7(1) for operation steps.

Step4: You can click  button to backup the ANPR files you want to a local folder.

Step5: After setting the backup file destination, type and format, click  button to start the file backup. You can click  button to check task backup situation as below.

Note:

The backup file of Plate List is csv format.

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7.Set/Check ANPR Record

Before checking recording files, please make sure that you have proceed correct settings to make record action work.

Note:

In the Settings -> System & Servers -> Server Settings -> Storage Management interface, make sure you enable the storage disk you are interested in to store recordings and images of VMS system.

(1) Set Recording

There are two methods to set the ANPR record.

Method1: The record schedule settings.

Step1: Select a camera in the devices list tree in the Settings -> Devices -> Camera Record Schedule -> Schedule interface, then click  button to enable Continuous Recording.

Step2: Set the Schedule, and then click  button to apply the settings.

Method2: Set the ANPR event rules to trigger recording.

Step1: Click  button to add the ANPR event rules in the Settings -> System & Servers -> Event Rule Settings interface.

Step2: Then select the trigger type as ANPR, set the source of trigger, and select the detection mode as your demand. And set the schedule and the Do Recording action. After setting the event rules, click  button.

Step3: Then the event rules will be added to the event rule list. Click  button to apply the event rules. The recording is triggered when the corresponding license plate type is detected.

Note:

Make sure the corresponding detection mode is enabled and the detection schedule is set. You can refer to 5 for operation steps.

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(2) Check Recording

a. Playback

Step1: Select the camera in the Playback interface, click  button to select the time.

Step2: You can check Show Event Mask to select the ANPR event, then the ANPR event videos will be displayed in the corresponding color.

Step3: Select the continuous recording or ANPR event recordings searched out on the time bar to play.

b. ANPR Preview

Click the license plate information to check the 20s video. (20s = the pre 10s + the post 10s of the license plate event)

c. ANPR Search

Click  button to check the latest 20 seconds video or click  button to play the video in the playback interface. (20s = the pre 10s + the post 10s of the license plate event)

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How to Set ANPR Solution, ANPR(Automatic Number Plate Recognition) is a technology that uses optical character recognition on images to read vehicle registration plates. For Milesight, the ANPR algorithm is embedded in cameras, which allows the cameras to recognize, capture and upload license plate images all alone and intelligently.

How to Set ANPR Solution

I. What is ANPR

ANPR(Automatic Number Plate Recognition) is a technology that uses optical character recognition on images to read vehicle registration plates. For Milesight, the ANPR algorithm is embedded in cameras, which allows the cameras to recognize, capture and upload license plate images all alone and intelligently.

II. Why Milesight ANPR Solution

Quick Capture & Accurate Recognition

• Accurate License Plate Identification Under all kinds of conditions

• High-reliability License Plate Recognition with more than 95% high performance accuracy

1. Up to 4 Detection Regions

2. Reliable Confidence Level

3. Vehicle Direction Recognition

4. Detection Regions of PTZ

5. DACH Region Recognition

Intelligent Analysis & Efficient Management

• White and Black List Management

• A Stand-alone ANPR Solution

• Fully Integrated with Milesight NVR/CMS

• 3rd Integration: CGI

Adaptable to Most Operation Requirements

• Max recognition speed 120 km/h

• Over 70 countries and regions

• Various options

LPR 12X H.265+ AF Motorized Pro Bullet Network Camera

LPR 12X H.265+ Mini PTZ Bullet Network Camera

LPR 12X H.265+ ABF Pro Box Network Camera

LPR 12X H.265+ Mini Bullet Network Camera

LPR 12X H.265+ Vandal-proof Motorized Mini Bullet Network Camera

LPR 12X H.265+ Motorized Pro Bullet Network Camera

Notes:

Installation Angle Considerations

To increase the accuracy of license plate recognition, be sure to install the LPR cameras properly to capture the license plates with the correct image size, lighting conditions and camera angle. The following highlights is the precautions of installation angle：

A: Installing the camera in front of the vehicle (Recommended):

The captured image should be filled with a full width of the vehicle.

B: Installing the camera slightly to the side:

To avoid capturing unnecessary contents in the image, the camera should be installed in a higher position(Vertical angle is less than 30°; Horizontal angle is no more than 30°; Tile angle is less than 5°) to capture the front part of the vehicle.

III. Countries/Regions that support ANPR

Currently, we have three kinds of LPR, including LPR1, LPR2 and LPR3. LPR1 is used in Asian region, LPR2 is for European region, and LPR3 is for Korea. It covers over 70 countries and regions.

LPR1:

LPR2:

CIS (former Soviet Union)

IV. How to set ANPR with Milesight Network Cameras

1. Settings

Step1: Go to “Advanced Settings” → “LPR” → “Settings” after log in the web. Check the checkbox “Enable License Plate Recognition”, and you can draw the screen to select the areas interested. There will be shown in the blue box as below.

[License]: A license will be automatically assigned to each device.

[License Status]: This column is used to display the status of the license, “Valid” or “Invalid”.

[Processing Resolution]: Default resolution selected is 1280*720. You can choose different resolution according to the network environment.

[Set LPR Detection Region]: You can set up to 4 ROI areas by drawing the screen. If you choose Normal Mode, it supports configuring the LPR detection regions for the current area. If you choose Advanced Mode(Only for PTZ series), it supports configuring different LPR detection regions for different PTZ presets(Only support Preset 1~4 so far).

Note:

• The optimal interval of Milesight LPR cameras to recognize license plates width is within 100-200 PX.

• For better performance, please choose the appropriate resolution in advance.

[LPR Night Mode]: Achieve the best effect of LPR night recognition by adjusting different parameter levels. You can also schedule the Start Time and End Time, and adjusting the level according to the environment.

Step2: Schedule Settings. You can draw the schedule by clicking [Edit] button. And then click [Save] or [Reset] after finishing the setting.

Step3: Detection Settings and LPR Message Post Settings.

[Detection Trigger]: If you choose “Always”, camera will always detect the license plate. If you choose “Alarm input”, camera will only detect the license plate when Alarm Input is being triggered.

[Confidence Level]: You can set the confidence level from 1 to 10. When the confidence level of the license plate is higher than the set confidence level, it will push the license plate image to the logs interface..

[Repeat Plate Checktime]: Set the time interval for repeatedly reading license plates to effectively avoid duplicate identification of parking vehicles.

[License Plate Serial Format]: Formulate identification rules and automatically filter wrong license plate information to achieve more intelligent and accurate license plate recognition.

[Feature Identification]: Check Region, Direction, ROI_ID or All to enable Features Identification, it will display the corresponding information on the logs interface.

Note: Region detection only supports DACH region.

[LPR Message Post Settings]: Check the checkbox to enable LPR Message Post. It will push information to some third-party devices or software that are compatible with ours. Information can be pushed by RTSP, TCP or HTTP.

More information about LPR Message Post, please refer to Milesight-Troubleshooting-Integration between LPR Camera and NVR(VMS).

Step4: Don’t forget to click [Save] after finishing all settings.

2. List Management

Add the license plates to this interface as Black or White type (Black/White List), and then you can set the alarm action for these license plates in the corresponding black list mode or white list mode interface. When these license plates are detected, the camera will respond to your settings accordingly.

[Add License Plate]: Select the license plate type as black or white, enter the license plate number, click the “Add” button, the license plate number will be added successfully.

[Batch Upload]: You can add a csv file of the license plates you want to add, click the “Browse” button to import the form to this interface, click the “Upload” button, the license plates will be added successfully.

Note:

• You can first download the template as a reference in this interface.

• It allows to add 1000 license plates to Black and White List.

[List Search]: Select Plate Type or directly enter the license plate number, click the “Search” button, the corresponding license plate will be displayed in the list as below.

[Export List]: Click the “Export List” button to export the license plates in the current list as a csv file locally.

[Delete List]: Click the “Delete List” button to delete all the license plate in the current list.

3. Black/ White/ Visitor List Mode

Step1: Check the checkbox to enable Black List Mode.

Step2: Schedule Settings. You can draw the schedule by clicking Edit button.

Step3: Set Alarm Action.

Step4: Set Alarm Settings.

After that, when a license plate marked as “Black”, “White”, “Visitor” is detected, the camera will respond accordingly to your settings.

4. Professional LPR Liveview Interface

Milesight LPR camera supports professional LPR Live View interface. You can see the real-time license plate recognition results.

Note:

(1) Upgrade your device to corresponded firmware version.

Camera: V4X.7.0.74 or above.

Firmware download link: http://www.milesight.com/support/download#firmware

(2) If there is no SD card or NAS as the storage space, the snapshots of license plate will be temporarily stored locally on the PC, cleared after logging out, and do not support Smart Search which will be introduced in the next part.

5. Smart Search

Step1: Select Plate Type or directly enter the license plate number.

Step2: Select Start Time and End Time, click the “Search” button to achieve fuzzy search, then the corresponding license plates or license plates containing search keywords will be shown on the logs while the complete video and license plate information will be shown on the left of the interface.

Step3: Set Alarm Action.

There are two methods to backup LPR logs.

(1) Backup license plates you want.

Step1: Tick license plates you want to backup and click “Backup” button ;

Step2: Select the export file type, video stream type and video file format, then click “Export” button.

(2) Backup all.

Step1: Click “Export All” button;

Step2: Select the export file type, video stream type and video file format, then click “Export” button.

You can also click the “Auto Export” button to automatically export the logs to FTP, SMTP or Storage.

Note:

(1) Insert available SD card or add NAS to camera as storage. Otherwise, you can’t check the LPR recording and snapshots.

(2) Upgrade your device to corresponded firmware version.

Camera: V4X.7.0.74 or above.

Firmware download link: http://www.milesight.com/support/download#firmware

V. How to set ANPR with Milesight NVRs

1. Preparation

Here are some notes you should notice before using ANPR function.

(1) Insert available HDD or add NAS to NVR as storage. (Otherwise, you can’t check the recording and logs.)

(2) Upgrade your device to corresponded firmware version.

Camera: V4X.7.0.72-r16 or above.

NVR: V7X.9.0.7-r7 or above.

Firmware download link: http://www.milesight.com/support/download#firmware

(3) Ensure your device support LPR/ANPR function.

Model of NVR:

• MS-N1009-UT / MS-N1009-UNT

• MS-N5008-UT / MS-N5016-UT

• MS-N7016-UH / MS-N7032-UH (16 ANPR Channels)

• MS-N8032-UH / MS-N8064-UH (16 ANPR Channels)

• MS-N1009-UPT

• MS-N5008-UPT / MS-N5016-UPT

• MS-N7016-UPH / MS-N7032-UPH (16 ANPR Channels)

Name of LPR Camera:

• LPR H.265+ Mini Bullet Camera

• LPR H.265+ Vandal-proof Motorized Mini Bullet Camera

• LPR H.265+ Pro Box Camera

• LPR H.265+ Motorized Pro Bullet Camera

• LPR H.265+ AF Motorized Pro Bullet Camera

• LPR H.265+ Mini PTZ Bullet Camera

(4) Ensure that NVR can get license plate information. Please set TCP as Post Type which is the default mode. It can be set in Camera web page -> Advanced Settings -> ANPR -> Settings interface.

2. Settings

Step1: Go to “Event”->“ANPR”, select a channel and enable ANPR function.

[License]: A license will be automatically assigned to each device.

[License Status]: This column is used to display the status of the license, “Valid” or “Invalid”.

[Processing Resolution]: Default resolution selected is 1280*720. You can choose different resolution according to the network environment.

Step2: Set ANPR function effective time. You can draw the schedule by clicking “Edit” button. Draw the schedule and then click “OK” or “Apply” after finishing setting.

Step3: Set detection parameters including Detection Trigger, Repeat Plate Checktime and Features identification.

[Detection Trigger]: Always and Alarm Input are available. It will only detect when alarm input is triggered if you select Alarm Input.

[Confidence Level]: You can set the confidence level from 1 to 10. When the confidence level of the license plate is higher than the set confidence level, it will push the license plate image to the logs interface..

[Repeat Plate Checktime]: The same license plate information won’t be received on NVR within the time you set.

[Feature Identification]: Check Region, Direction, ROI_ID or All to enable Features Identification, it will display the corresponding information on the logs interface.

Notes: Region detection only supports DACH region.

Step4: Set the detected ROI region which can be up to 4 regions. License plate will only be detected in the ROI regions.

3. List Management

Make a license plate list for your own NVR ANPR system.

Upload license plates and set them with different license type here. 10000 License plates can be added at most.

Kindly note that the list is exclusive for NVR, working with all LPR cameras you add. It won’t synchronize with the list on camera side.

There are two methods to add license plates:

(1) Add one by one.

Step1: Click the “Add” button.

Step2: Input the license plate and select license type.

Step3: Click OK and then the license plate will be added into the list.

(2) Batch upload by importing template.

Step1: Click Download Template button, select USB device folder and click OK to download Template.

Step2: Input all license type and license plate number as Template shows.

Step3: Click Import button, select the file and click OK to add all license plates into list.

4. Black/White/Visitor List Mode

We provide you three modes for better event management.

Black List Mode: Manage event for license plates in black list.

White List Mode: Manage event for license plates in white list.

Visitor Mode: Manage event for those license plates do not have license type.

Steps for settings:

Step1: Enable Black List Mode/White List Mode/Visitor Mode as your demand.

Step2: Set effective time for the mode to work.

Step3: Set actions you need including Audible Warning, Email Linkage, Event Popup, PTZ Action, Alarm Output and Trigger Channels Record.

Notes:

Do not forget to enable these modes, set effective time and record action for corresponded mode, so that you can get real-time video when license plate is detected (Effective time and record action is enabled by default.). You can refer to How to check ANPR record part for detailed record settings.

5. Professional LPR Liveview Interface

At the beginning, you need to switch the preview mode to ANPR mode.

There are two methods to enter live view ANPR Mode:

(1) Right click the mouse and select ANPR Mode as preview mode.

(2) Select ANPR Mode on live view bottom tool bar.

After entering ANPR mode, the real-time license plate information will be shown on the left of the interface once it get detected.

License plate information includes Plate Snapshot, Channel Name, License Plate Number, Detected Time and Plate Type.

Two License types:

No License plates type will be shown if the license plate does not exist in Black/White list. However, you can right click the license plate information to quick add it to Black/White list or delete it from Black/White list.

Besides, you can click the license plate information to check the latest X seconds (10s~20s) video.

Notes:

• X = 10 + Pre Record Time

You can set Pre Record Time in Storage -> Video Record -> Record Settings interface.

• Make sure that HDD is available on NVR and correct record settings is made, so that you can check the record on live view. Please refer to How to check ANPR record part for detailed record settings.

• Make sure that NVR can get the license plate information. Please set TCP as Post Type which is the default mode. It can be set in Camera web page -> Advanced Settings -> ANPR -> Settings interface.

6. Set/Check ANPR Record

Before checking recording files, please make sure that you have proceed correct settings to make record action work.

(1) Set Recording

Step1: Set Smart Analysis as Record Type in Storage -> Video Record -> Record Schedule interface.

Step2: Enable Black List Mode / White List Mode / Visitor Mode as your demand.

Step3: Set Effective time and Trigger Channels Record action of your selected mode (Full effective time and trigger channel record are set by default).

Then NVR will record when license plate is detected.

Notes:

Generally, record action is triggered by event. If you just enable ANPR function without enabling Black List/White List/Visitor modes nor setting record action, it means you just enable the function while record action is not set. Then no record will be triggered. So it is necessary to do all above three steps if you want to trigger record action.

(2) Check recording

In Playback

Step1: Entering Playback -> Event Playback -> Smart Analysis interface.

Step2: Input corresponded information and click search button to search.

Step3: Click record to play the video searched out.

In Live View

Click the license plate information to check the latest X seconds (10s~20s) video.

Notes:

• X = 10 + Pre Record Time

You can set Pre Record Time in Storage -> Video Record -> Record Settings interface.

• Make sure that HDD is available on NVR and correct record settings is made, so that you can check the record on live view. Please refer to How to check ANPR record part for detailed record settings.

7. Check/Backup ANPR Logs

(1) Check ANPR logs

Step1: Search on Smart Analysis interface.

Step2: Input corresponded information and click search button to search.

Then you will get a whole ANPR logs list.

License plate snapshot will be shown on the logs list while the complete image video and license plate information will be shown on the left of the interface.

Step3: Click the Play button to play the video

(2) Backup ANPR logs

Two methods are available after searching ANPR logs out.

Backup license plates you want.

Step1: Tick license plates you want to backup and click backup button.

Step2: Select the export file type, video stream type and video file format, then click export button.

Backup all.

Step1: Click backup all button.

Step2: Select the export file type, video stream type and video file format, then click export button.

Then you will get corresponded file as selected export file type.

VI. How to set ANPR with Milesight CMS

1. Preparation

(1) Refer to the NVR section

(2) Upgrade your CMS to corresponded version.

CMS: V2.4.0.7 or above

Download link: http://www.milesight.com/support/download#software

2. Settings

Step1: Add NVR to CMS.

Step2: Go to “Device Config”, select a NVR and the channel, then enable ANPR function.

[License]: A license will be automatically assigned to each device.

[License Status]: This column is used to display the status of the license, “Valid” or “Invalid”.

[Set LPR Detection Region]: You can set up to 4 ROI areas by drawing the screen. License plate will only be detected in the ROI regions.

[Processing Resolution]: Default resolution selected is 1280*720. You can choose different resolution according to the network environment.

Step2: Set ANPR function effective time. You can draw the schedule by clicking “Edit” button. Draw the schedule and then click “OK” or “Apply” after finishing setting.

Step3: Set detection parameters including Detection Trigger, Repeat Plate Checktime and Features identification.

[Detection Trigger]: Always and Alarm Input are available. It will only detect when alarm input is triggered if you select Alarm Input.

[Confidence Level]: You can set the confidence level from 1 to 10. When the confidence level of the license plate is higher than the set confidence level, it will push the license plate image to the logs interface..

[Repeat Plate Checktime]: The same license plate information won’t be received on NVR within the time you set.

[Feature Identification]: Check Region, Direction, ROI_ID or All to enable Features Identification, it will display the corresponding information on the logs interface.

3. List Management

Make a license plate list for your own NVR ANPR system.

Upload license plates and set them with different license type here. 10000 plates can be added at most.

Kindly note that the list is exclusive for NVR, working with all LPR cameras you added. It won’t synchronize with the list on camera side.

There are two methods to add license plates:

(1) Add one by one.

Step1: Click the “Add” button.

Step2: Input the license plate and select license type.

Step3: Click OK and then the license plate will be added into the list.

(2) Batch uploadadding by importing template.

Step1: Click Download Template, select folder and click OK to download Template.

Step2: Input all license type and license plate number as Template shows.

Step3: Click Import button, select the file and click OK to add all license plates into list.

4. Black/White/Visitor List Mode

We provide you three modes for better event management, which is based on two license types.

Black List Mode: Manage event for license plates in black list.

White List Mode: Manage event for license plates in white list.

Visitor Mode: Manage event for those license plates do not have license type.

Steps for settings:

Step1: Enable Black List Mode/White List Mode/Visitor Mode as your demand.

Step2: Set effective time which means Mode works during that.

Step3: Set actions you need including Audible Warning, Email Linkage, Event Popup, PTZ Action, Alarm Output.

5. Set ANPR Record

Step1: Set Smart Analysis as Record Type in Device -> Select NVR -> Record Schedule interface.

Step2: Enable Black List Mode / White List Mode / Visitor Mode as your demand.

Step3: Set Effective time and Trigger Channels Record action of your selected mode(Full effective time and trigger channel record are set by default).

Then NVR will record when license plate is detected.

Notes:

Generally, record action is triggered by event. If you just enable ANPR function without enabling Black List/White List/Visitor modes nor setting record action, that means you just enable the function while record action is not set. Then no record will be triggered. So it is necessary to do all above three steps if you want to trigger record action.

6. Check/Backup ANPR Logs

(1) Check ANPR logs

Step1: Search on Smart Analysis interface.

Step2: Input corresponded information and click search button to search. Then you will get a whole ANPR logs list.

License plate snapshot will be shown on the logs list while the complete image video and license plate information will be shown on the left of the interface.

Step3: Click Play button to play the video.

(2) Backup ANPR logs

Two methods are available after searching ANPR logs out.

Backup license plates you want.

Step1: Tick license plates you want to backup and click backup button

Step2: Select the Export File Path, File Type, Video stream type and Video file format, then click export button.

Backup all.

Step1: Click backup all button

Step2: Select the export file type, video stream type and video file format, then click export button.

Then you will get corresponded file as selected export file type.

VII. How to set ANPR with Milesight VMS Enterprise

1. Preparation

① Refer to the NVR section

② Upgrade your VMS Enterprise to corresponded version.

VMS Enterprise: V1.3.0.0 or above

③ Only the LPR cameras added by MSSP protocol support ANPR function for VMS Enterprise.

④ Make sure that VMS Enterprise can get the license plate information. Please set TCP as Post Type which is the default mode. It can be set in the Smart Analysis -> ANPR Settings -> Detection Settings interface.

2. Detection Setting

Here the configuration of the camera web side will be automatically obtained. If the camera web side is not configured, you can configure it in the interface of VMS. After the configuration is completed, it will be synchronized to the camera web side.

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Step1: Select a camera in the devices list tree, then click  button to enable Detection.

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[License]: Only LPR2 and LPR3 need to enter the license to activate the LPR function.

[License Status]: Show present license status, including Valid and Invalid. When the license status changes to be valid, the camera can start detecting the license plates.

[Process Resolution]: Resolution of the stream for LPR analysis, including 1920*1280, 1280*720.

Step2: You can click  button to enable LPR Night Mode. The LPR Night Mode supports the optimal LPR night recognition effect by adjusting different parameter levels. You can choose Auto Mode which can automatically switch to night mode according to illumination intensity, or choose Customize Mode to set effective time manually.

Auto Mode

Customize Mode

Step3: You can set up to 4 ROI areas by drawing the screen. If you choose Normal Mode, it supports configuring the LPR detection regions for the current area. If you choose Advanced Mode(Only for PTZ series), it supports configuring different LPR detection regions for different PTZ presets(Only support Preset 1~4 so far).   

Normal Mode

Advanced Mode (For PTZ camera)

Step4: Schedule Settings. You can draw the schedule by clicking  button, and then click  button after finishing the settings.

Step5: Set Detection Settings and LPR Message Post Settings.

Detection Settings

LPR Message Post Settings

[Detection Trigger]: If you choose “Always”, camera will always detect the license plates. If you choose “Alarm Input”, camera will only detect the license plates during Alarm Input is being triggered.

[Confidence Level]: You can set the confidence level from 1 to 10. When the confidence level of the license plate is higher than the set confidence level, it will push the license plate image to the ANPR Search interface.

[Repeat Plate Checktime]: Set the time interval for repeatedly reading the license plates to effectively avoid duplicate identification of parking vehicles.

[License Plate Serial Format]: Formulate identification rules and automatically filter wrong license plates information to achieve more intelligent and accurate license plate recognition.

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[Features Identification]: Check All, Direction, Direction Region or Region(Only for LPR2) to enable Features Identification, and the corresponding information will be displayed in the ANPR Search interface.

[Enable LPR Message Post]: Click  button to enable LPR Message Post. It will push information to some third-party devices or software that are compatible with ours.

[Post Type]: Information can be pushed by RTSP, TCP or HTTP.

[HTTP Method]: There are two HTTP push methods: Post and Get.

[Snapshot Type]: Three kinds of snapshot can be chosen: All, License Plate and Full Snapshot. When you choose All, License Plate Snapshot and Full Snapshot will be pushed.

Note: This option is available just for Post HTTP Method.

[HTTP Notification URL]: The camera can use the API URL to send LPR information to other devices when the license plate is recognized. The API URL format is defined by the HTTP Server.

[User Name]: User name for HTTP Server.

[Password]: Password for HTTP Server.

[Camera LPR Port]: This option is available for TCP Post type.

Step6: Click  button to apply all settings.

3.ANPR Preview

After enabling Detection in the ANPR Settings -> Detection Setting interface, you can click  button in the right Function Panel, and the real-time license plate information will be shown on the right of the interface once it is detected.

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The license plate information includes Plate Snapshot, Device Name, IP, License Plate Number, Detected Time and Plate Type.

Two License types:

—- License plate from Black List

—- License plate from White List

No License plate type will be shown if the license plate does not exist in Black/White list.

You can right click on the ANPR notification push window to pop up a menu, and choose to add the license plate to White or Black List in the VMS system. If the license plate has already existed in the White or Black List of VMS system, then you can choose to change its type or delete the license plate from White or Black List.

Besides, you can click the license plate information to check the 20s video. (20s = the pre 10s + the post 10s of the license plate event)

Note:

Make sure that correct record schedule settings is made or the ANPR event rules are set to trigger recording, so that you can check the record in the ANPR Preview Panel. You can refer to 7(1) for operation steps.

4. List Management

Add the license plates as Black/White List as needed in the interface, and the license plates without the set types are the visitors. After enabling license plate recognition, VMS Enterprise will automatically receive the recognition result sent by the Milesight cameras and compare it with the black and white list added in VMS Enterprise.

1) Add license plates

You can choose either of the below two ways to add the license plates.

a. Add license plates one by one

Step1: Click  button to pop up a Add Plate window, then input the license plate and select the license plate type as black or white list, and click

button.

Step2: Repeat the Step1 to add other license plates manually.

b. Batch import license plates

Step1: Click  button to pop up a Import Plates window. The imported file must be filled in according to the specified format. You can click  button to download the template.

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Step2: After filling in, click  button to import the plates file, then click

button.

After successful import, you can click  button to modify the corresponding license plate and plate type.

Note:

The format of the imported license plates file must be csv.

The CSV must be saved in UTF-8 encoding format.

A license plate can’t be repeatedly added to the plate list.

Maximum quantity of license plates added in the list is 10000.

2) Search license plates

You can select the plate types including All, Black List and White List, or directly enter the license plate number, and click the “Search” button, then the corresponding license plates will be displayed in the list below.

Note: The text searched is a case-insensitive contiguous string.

In addition, you can click  button to refresh the license plate list. And click  button to cancel the filter for the license plate list.

3) Export license plates

You can click  button to export the license plates in the current list to a csv form locally. If you filter the license plate list, only the filtered list will be exported.

4) Delete license plates

Click  button to delete all the license plates in the current list. If you filter the license plate list, only the filtered list will be deleted. You can also click  button to delete the corresponding license plate.

5. Black List/White List/Visitor Detection

Here you can set effective detection schedules for different detection modes, including Black List Detection, White List Detection and Visitor Detection. Only when the detection is enabled and the corresponding schedule is set, the corresponding detection results will be saved and can be viewed in the ANPR Search interface.

Step1: Click  button to enable the function, and then click  button to edit the schedule.

Step2: Click  button to apply the settings.

Step3: If you want to set related actions for ANPR trigger, you can refer to Method2 of 7(1) for operation steps. Then the set actions will be triggered once the corresponding license plate type is detected.

Step4: Once the ANPR event rules which you set take effect, you can check the ANPR event information in the Logs -> Event Logs interface. The event logs contain the event information about Date/Time, Event, Source, Action, Target and Details.

You can set filter condition as you need. In addition, if there is a recording video information about event, then you can click  button to check the event video.

6.ANPR Search

When the Black List/White List/Visitor Detection is enabled and the corresponding schedule is set, and the storage disk is enabled, you can view the corresponding detection results in the ANPR Search interface.

Step1: Check the cameras in the devices list tree, and select the plate type or directly enter the license plate number.

Step2: Select Start Time and End Time, and click  button. Then the related license plate information will be displayed as below.

Click  button to show Thumbnail Mode.

Click  button to switch to List Mode.

Step3: Click on the thumbnail photo in Thumbnail Mode or license plate row in List Mode under the searched results, then the license plate details will be shown as below. If there is a recording video about the license plate recognition, then you can click  button to play the video or click

button to play the video in the playback interface.

Note:

Make sure that correct record schedule settings is made or the ANPR event rules are set to trigger recording, so that you can check the record in the ANPR Search interface. You can refer to 7(1) for operation steps.

Step4: You can click  button to backup the ANPR files you want to a local folder.

Step5: After setting the backup file destination, type and format, click  button to start the file backup. You can click  button to check task backup situation as below.

Note:

The backup file of Plate List is csv format.

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7. Set/Check ANPR Record

Before checking recording files, please make sure that you have proceed correct settings to make record action work.

Note:

In the Settings -> System & Servers -> Server Settings -> Storage Management interface, make sure you enable the storage disk you are interested in to store recordings and images of VMS system.

(1) Set Recording

There are two methods to set the ANPR record.

Method1: The record schedule settings.

Step1: Select a camera in the devices list tree in the Settings -> Devices -> Camera Record Schedule -> Schedule interface, then click  button to enable Continuous Recording.

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Step2: Set the Schedule, and then click  button to apply the settings.

Method2: Set the ANPR event rules to trigger recording.

Step1: Click  button to add the ANPR event rules in the Settings -> System & Servers -> Event Rule Settings interface.

Step2: Then select the trigger type as ANPR, set the source of trigger, and select the detection mode as your demand. And set the schedule and the Do Recording action. After setting the event rules, click  button.

Step3: Then the event rules will be added to the event rule list. Click   button to apply the event rules. The recording is triggered when the corresponding license plate type is detected.

Note:

Make sure the corresponding detection mode is enabled and the detection schedule is set. You can refer to 5 for operation steps.

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(2) Check Recording

a. Playback

Step1: Select the camera in the Playback interface, click  button to select the time.

Step2: You can check Show Event Mask to select the ANPR event, then the ANPR event videos will be displayed in the corresponding color.

Step3: Select the continuous recording or ANPR event recordings searched out on the time bar to play.

b. ANPR Preview

Click the license plate information to check the 20s video. (20s = the pre 10s + the post 10s of the license plate event)

c. ANPR Search

Click  button to check the latest 20 seconds video or click

button to play the video in the playback interface. (20s = the pre 10s + the post 10s of the license plate event)

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Troubleshoot Offline Camera, When one of your cameras is offline, you are unable to view recorded video and may not be able to see your camera live on any of your monitors on location.

Here are some signs that you camera has gone offline:

What to do When Your Camera is Offline

The Acme support team is ready to help. Our team works with your location(s) to troubleshoot camera issues so that you can get back to recording as soon as possible. To do this, we check the following, based on your camera type:

Troubleshoot Offline Camera

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IP Cameras: What to Look For

Acme support can identify what type of camera you have. IP cameras usually have one Ethernet cable connected to the camera.

These types of cameras optimize connection by getting power (Power over Ethernet, or POE for short) and transmitting data (sending data to the Acme system) over a single cable. A typical IP camera and Ethernet connection looks like this:

An Ethernet cable’s end looks like this:
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Each camera will have an Ethernet cable that connects into a POE switch. In most environments, the switch will look similar to the following:

How to Troubleshoot an Offline IP Camera

Once you have found the POE switch, ensure that:

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Analog Cameras – What to Look For

Acme support can identify if your cameras are analog. Analog cameras usually have 2-3 cables attached – one for power, one for video signal, and one (optional) for an audio signal.

The different cables look similar to the following image:
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If your cameras are analog, Acme supplies an analog encoder to your location. This device converts the old analog signal into digital so that we can record it properly on our system. A standard analog encoder is displayed in the following image:

Your analog camera video cables are connected to the rear side of the encoder.

The power cables for your analog cameras are usually wired to a CCTV power supply box, or are plugged into a UPS. The image below displays an example of a CCTV power supply box:

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How to Troubleshoot an Offline Analog Camera

If an analog camera is offline, you will either see NO VIDEO text on the Acme interface (and Live Monitor, if applicable), or a black screen for some models. In this case, check the following:

Status of the Acme Software

Acme support can help confirm that there are no issues with the Acme interface itself that would cause a camera to stop recording. Please feel free to reach out to us at any time to confirm if there are any issues.

Troubleshoot Offline Acme System

This article provides information on the steps you can take if your recording device is offline or is not recording any video footage. If the system is offline, you cannot view recorded video and may be unable to see live video on your monitors.

This guide is available in various other languages below.

You can also watch the tutorial video below for a step-by-step guide on how to troubleshoot an offline device:

How Do I Know My System is Offline?

Some signs that your Acme system has gone offline include:

• You are not able to load video on the mobile apps or web application, and a similar error to the one displayed below appears:

• 

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Troubleshooting Steps

Follow the steps in this section to troubleshoot your system. If you have completed all of the steps below and are still experiencing issues, please contact our Support team for assistance.

To troubleshoot your Acme system, you will need to check the following components:

If you have attempted to troubleshoot on your own and cannot solve the issue, contact our Support team for more assistance.

Power to the System

First, confirm your device is on and powered correctly.

Note: If your monitor is displaying live video, your device is powered correctly and you can skip this step and proceed to the next step (Connection to the Network).

There are two device types; please ensure you are aware of which of the following device types you have:

How to Power On/Off the Recording Device

It is recommended to try powering off the device as a final troubleshooting step before contacting our support team.

Connection to the Network

In order for the recording device to be accessible on the Acme platform, it must be connected to the network.

Most units have an Ethernet cable connected to the top network port of the recording system on one end, with the other end leading to your network router or switch (depending on the environment). Here is an example:

In this case, the top cable goes to your network router. The bottom cable (as seen in the image above) normally connects directly to your cameras (i.e. a camera switch, or analog DVR). Please contact the Acme Support team to confirm that your device is connected the same way, if required.

If both cables are connected properly to the network router and camera(s), lights flash on the recording device next to your Ethernet cable. There should also be a flashing amber light labelled LAN on the front of the unit:

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Contact Support

Please reach out to Acme support for further troubleshooting instructions if:

How to Upgrade Firmware and Reset Hardware Milesight Devices, Milesight offers multi-potential sensing products to capture meaningful data. It innovatively applies Al, 5G, loT to bring real impacts to diverse applications. Committed to making sensing matter, Milesight responsively addresses customer demands and works closely with a growing partner ecosystem to realize the value of data.

How to Upgrade Firmware and Reset Hardware Milesight Devices

1. Choose Firmware

Note:

1) The second number of firmware stands for major version number, while the last two number means the minor version number. Take 71.9.0.19-r2 for example, it means that the NVR’s major version is 9 and it’s minor version is 19-r2 indicates an iterative update of some minor version.

2) You can use monitor to upgrade your NVR, or you can upgrade it via browser. The third way is to use Smart Tools.If click the link to get the upgrade firmware failed, please copy the link to browser and open again.Please note that the firmware downloaded from the official website should be unzipped before upgrading.

3) Firmware updates are also easy with NVR online upgrades.

4)Please note that if it is an older model or you cannot find the download link for the corresponding model, you can contact support@milesight.com for processing.

2. Upgrade Steps for Local Monitor

Step1: Enter upgrade menu by clicking “Main Menu”→“System Settings”→“Maintenance”→“Local Upgrade”.

Step2: Click ”Browse” button to search for files on your USB device and select the corresponding firmware file.

Step3: Click “Upgrade” button to confirm the upgrade.

Note:

The upgrading process will take 5-10 minutes, please don’t disconnect power of the device during the process. The device will reboot automatically after upgrading.

3. Update Steps for WEB

Step1: “Settings”→“System”→“Maintenance”→“Local Upgrade”.

Step2: Click “Browse” and find the position where you downloaded

Note:

Remember to check the model, use the corresponding firmware for your model

Step3: After choosing the corresponding firmware, click “Upgrade” button to confirm the upgrade.

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Note:

The upgrading process will take 5-10 minutes, please don’t disconnect power of the device during the process. The device will reboot automatically after upgrading.

4. Update Steps for Smart Tools

Step1:Use Milesight Smart Tools to search out this NVR according to its MAC address or IP address. Please make sure to input user name and password in top right corner.

Step2:Click “Browse” and find the position where you downloaded

Step3: After choosing the corresponding firmware, click “Upgrade” button to confirm the upgrade.

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5. Update Steps for Online Upgrade

Option 1（On local monitor）: You can click “Online Upgrade”, and click “Check” button to check the latest firmware version, then you can click “Upgrade” button to upgrade your NVR to the latest firmware version directly.

Option 2（On web）: You can also click “Online Upgrade”, and click “Check” button to check the latest firmware version, then you can click “Upgrade” button to upgrade your NVR to the latest firmware version directly.

Option 3（On Smart Tools） You can also use Smart Tools to download the latest firmware.

“NVR Tools” – ”Upgrade” – ”Firmware Online”

Appendix

The link for Smart Tools:

https://www.milesight.com/support/download/software#auxiliary-software

How to Reset Hardware

The following will introduce how to reset NVR via hardware.

The first part is the reset steps, and the second part is reset button for each model .

Note:

1. Please note that the reset procedure is very important, please follow the operation one by one to avoid the reset is not successful).

2. If still have problem after hardware resetting or failing to perform the hardware reset, please contact with Support@milesight.com.

1. Reset Steps

For NVRs whose software version is before 7x.9.0.2-r3, or 61.x.x.xx/ 30.x.x.xx/ 1.x.x.xx/2.x.x.xx, please refer to the steps below:

Step1: Turn off the power;

Step2: Press the reset button;

Step3: Keep pressing the reset button and power on the NVR at the same time;

Step4: You will hear several short “beep” during this time;

Step5: Reset successfully when the short “beep” become an nonstop “beep”.

For NVRs whose software version is 7x.9.0.2-r3 or above, please refer to the steps below:

Step1: Turn off the power;

Step2: Press the reset button;

Step3: Keep pressing the reset button and power on the NVR, you will hear a short “beep” sound at the same time;

Step4: After 5 seconds you will hear a “beep” sound lasting about 3 seconds.

Step5: Reset successfully when the “beep” sound stops.

2.Position of Reset Button

· Series-1000:

1004-UC/1008-UC: Loose the screws on the bottom and open the shell, an black button on the main board like the figure shown below

1004-UPC/1008-UPC: Loose the screws on the bottom and open the shell, an black button on the main board like the figure shown below.

1008-UNPC: Slide and open the shell, an orange button on the inside like the figure shown below.

· Series-5000:

5008-UC: Slide and open the panel, a black button on the inside like the figure shown below.

5016-UT: Slide and open the panel, a black button on the inside like the figure shown below.

5016-UH/5032-UH: Slide and open the panel, a black button on the inside like the figure shown below.

5008/5016-E, 5008/5016-PE : Slide and open the panel, a black button on the inside like the figure shown below.

5008-UPT: Slide and open the panel, a black button on the inside like the figure shown below.

5008-UPC: Slide and open the panel, a black button on the inside like the figure shown below.

· Series-7000:

7016/7032-UH: Slide and open the panel, a black button on the inside like the figure shown below. 

7016/7032-UPH/7048-UPH: Slide and open the panel, a black button on the inside like the figure shown below.

7016/7032-G/7048-PG：Slide and open the panel, a black button on the inside like the figure shown below.

· Series-8000:

8032/8064-UH: Slide and open the panel, a black button on the inside like the figure shown below.

8032/8064-G：Slide and open the panel, a black button on the inside like the figure shown below.

How to Reset Hardware

The following shows how to do a hardware reset on the network camera and where the reset button is located.

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1) Reset Steps

For cameras whose model suffix has -A or -B or -C or -D or -E (e.g: MS-C8165-PA，MS-5373-PB, MS-C2866-X4RPC, MS-C5375-FPD, MS-C5367-X23PE) with the software version is after xx.7.0.1

(Including TraffiX Series :TS5510-GH,TS5511-GH)

Step1: Press the reset button and hold on, then power on the network camera and the IR LEDs will begin to twinkle ;

Step2: Keep pressing the reset button until the IR LEDs stay always on;

Step3: It will take 1~3 minutes to complete the reset and the IP will turn into 192.168.5.190 (If the IP does not be changed into 192.168.5.190, please try again from step 1);

Step4: Modify your local IP by SmartTools again.

For cameras whose model suffix has -A or -B (e.g: MS-C3377-PNA, MS-C4463-FIPB) with the software version is before xx.7.0.1

Step1: Power on the network camera and wait 2 minutes when it is totally up;

Step2: Press the reset button for over 5~10s，until hear the voice of IR-cut and see the IR LEDs are always on;

Step3: It will take 1~3 minutes to complete the reset and the IP will turn into 192.168.5.190 (If the IP does not be changed into 192.168.5.190, please try again from step 1);

Step4: Modify your local IP by SmartTools again.

For other cameras whose model suffix has no -A nor -B: (e.g: MS-C2182-P)

Step1: Press the reset button before powering on the network camera (do not loosen);

Step2: Power on the network camera and keep pressing the reset button for 10s;

Step3: It will take 1~3 minutes to complete the reset and the IP will turn into 192.168.5.190 (If the IP does not be changed into 192.168.5.190, please try again from step 1);

Step4: Modify your local IP by SmartTools again.

For Indoor Parking Guidance Camera (PM3322-E)

Step1: Power on the network camera and keep pressing the reset button for 5-10s；

Step2: Loosen the reset button,wait for about 25s until the indicator light starts to change colors alternately;

Step3: It will take 1~3 minutes to complete the reset and the IP will turn into 192.168.5.190 (If the IP does not be changed into 192.168.5.190, please try again from step 1);

Step4: Modify your local IP by SmartTools again.

For 4G Solar-powered Traffic Sensing Camera (SC211-NA/EU/AU)

Step1: Power on the network camera and press the reset button.

Step2: Keep pressing the reset button until the indicator light turns red and begins to twinkle(Do not let the red light twinkle for more than 10s).

Step3: It will take 1~3 minutes to complete the reset and the IP will turn into 192.168.5.190 (If the IP does not be changed into 192.168.5.190, please try again from step 1).

Step4: Modify your local IP by SmartTools again.

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2) Position of the Reset Button

Mini Dome:

IR Mini Dome：Open the cover of the camera, a button like the figure shown below.

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Weather-proof Mini Dome：Open the back cover on the camera ball, you can use tools to achieve reset button like the figure shown below.

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Vandal-proof Mini Dome: Open the cover of the camera, a button like the figure shown below.

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Motorized Mini Dome: Open the bottom lid cover of the camera, turn off the two screws as shown below,you can use tools to achieve reset button like the figure shown below.

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180° Panoramic Mini Dome: Rotate the dome,you can use tools to achieve reset button like the figure shown below.

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Other: Open the cover of the camera, a button like the figure shown below.

Mini Bullet:

Motorized Mini Bullet / Weather Proof Mini Bullet / Color Vandal Proof Mini Bullet/ Entrance & Exit AI LPR Bullet/Other: Open the cover of the camera base, a black button like the figure shown below.

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Vandal Proof Mini Bullet: Remove the back cover on the camera body, you can use tools to achieve reset button like the figure shown below.

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180° Panoramic Mini Bullet: Remove the back cover on the camera body, you can use tools to achieve reset button like the figure shown below.

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Pro Dome：

Pro Dome / Entrance & Exit AI LPR Pro Dome : Open the top lid cover of the camera, you can use tools to achieve reset button like the figure shown below.

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Pro Bullet：

Remove the back cover on the camera body, a button like the figure shown below.

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Pro Bullet Plus：

Pro Bullet Plus / Motorized Pro Bullet Plus / 5G AIoT Pro Bullet Plus / 5G Pro Bullet Plus/ 5G Motorized Pro Bullet Plus / Road Traffic Pro Bullet Plus / Road Traffic Parking Detection Pro Bullet Plus / Road Traffic Supplement Light Pro Bullet Plus / Road Traffic Radar Pro Bullet Plus / Road Traffic 5G Pro Bullet Plus / Entrance & Exit LPR Pro Bullet Plus / Entrance & Exit Supplement Light LPR Pro Bullet Plus / Outdoor Parking Management Pro Bullet Plus：Remove the back cover on the camera body, a button like the figure shown below.

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Pro Box：

Pro Box / Pro Box Plus：a hole on the back of the camera, use pin or something like that to push the button deeper inside the hole.

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PTZ Dome：

Open the dome cover and SD card cover, a black button next to SD card slot like the figure shown below.

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PTZ Bullet：

PTZ Bullet / Road Traffic PTZ Bullet:  Remove the upper housing and the SD card cover which on the left side of the camera body, a button like the figure shown below.

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PTZ Bullet Plus:

PTZ Bullet Plus / Road Traffic PTZ Bullet Plus: Open the back cover on the camera body, you can use tools to achieve reset button like the figure shown below.

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Speed Dome:

Speed Dome/ Road Traffic Speed Dome：Open the front cover of the camera, a black button like the figure shown below.

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Fisheye：

Open the front cover of the camera, a black button like the figure shown below.

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Dual-sensor 180° Panoramic：

Remove the SD card cover on the back of the camera , use pin or something like that to push the button inside the hole.

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4G Solar-powered Traffic Sensing：

Remove the SIM card cover on the back of the camera , use pin or something like that to push the button inside.

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Indoor Parking Guidance Camera：

Open the top cover of the camera, a black button like the figure shown below.

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TrafficX：

TrafficX / TraficX Enforcement：

Open the back cover on the buttom of the camera ,the reset button like the figure shown below.

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Wi-Fi Mini Cube (Discontinued)：

A black button on the back of the camera.

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How to Upgrade Firmware for IP Camera

1. Choose Firmware

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Note:

1) Firmwares 10.5.0.110-r11 and 20.5.0.110-r11 are separately used for cameras MS-C2XXX and MS-3XXX which are without -A or -B in the model names, such as MS-C2182-P and MS-C3366-FPN;

2) Firmware 30.7.0.63-r20 is used for cameras with -A in the model names including MS-C2XXX-A and MS-3XXX-A, such as MS-C2182-PA and MS-C3366-FPNA;

3) Firmware 40.7.0.XX is used for cameras which use the firmware that the prefix of version number is 40 or 41;

4) Firmware 42.7.0.XX is used for cameras which use the firmware that the prefix of version number is 42 (For earlier MS-C8262-F(I)PB and MS-C9674-PB);

5) Firmware 43.7.0.XX is used for cameras which use the firmware that the prefix of version number is 43 ;

6) Firmware 43.7.0.XX -LPRX is used for LPR cameras which use the firmware that the suffix of version number is LPRX, such as LPR1, LPR2,LPR3;

7) If failed to get the upgrade firmware by clicking the link directly , please copy the link to browser manually;

8) To ensure that the firmware is fully available, the downloaded file will be a compressed package. Please manually extract it before importing to the File Path.

2. Key Steps after Downloading the Firmware

If the firmware you downloaded is 30.7.0.XX or 4X.7.0.XX, you can skip this part and directly go to 3.Upgrade Steps, otherwise please read below steps carefully.

Step1: If the current firmware version of your camera is above XX.5.0.85, like 10.5.0.89 or 20.5.0.90, you can go to 3.Upgrade Steps and upgrade your camera directly;

Step2: If the current firmware version of your camera is below XX.5.0.85, like 10.5.0.73 or 20.5.0.80, you should change the name of the firmware you downloaded according to the table below;

Take MS-C2651-PM for example:

Step1: According to the table above, it matches with MS-C2XXX, so we should download MSFImage_10.5.0.110_896a6b5b first.

Step2:

1) Suppose that the firmware version of this camera is XX.5.0.87 before upgrading, we can directly upgrade it according to 3.Upgrade Steps;

2) Suppose that the firmware version of this camera is XX.5.0.79, we should change the name of the firmware we downloaded. According to Table2, MS-C2651-PM belongs to model MS-C26XX and matches with 11.X.X.XX. So we need to change

MSFImage_10.5.0.110-r11_2e653e10 into MSFImage_11.5.0.110-r11_2e653e10

3. Upgrade Steps

Please check each model with right firmware version as mentioned above , then upgrade the firmware according to the following steps:

Step1: Go to the web of IP Camera, click “Configuration” -> “Maintenance” -> “Upgrade Firmware”

Step2: Browse and select files for the upgrade.

Step3: Click the “Upgrade” button and a progress bar will pop up, wait for about 1-3 minutes until it reaches 100%. After that, the system will reboot, and the firmware upgrade successfully.

Step4: Use Milesight Smart Tools to search out this camera according to its MAC address, and then change its IP into your local IP address. (The IP address will be kept after upgrading if the firmware versions are after XX.4.0.52).

You can also use Smart Tools to download the latest firmware.

“IPC Tools”-“Upgrade”-“Firmware Online”

The link for Smart Tools:

https://www.milesight.com/support/download/software#auxiliary-software

Note:

1) If the current firmware version of the camera is below 10.5.0.73 and 20.5.0.73, like 10.5.0.68 or 20.4.0.51, please reboot the camera and restore it into factory settings via web before upgrading.

2) For the new version, you may need to re-install the ActiveX. During the installation, please close the browser, otherwise the ActiveX may not be installed correctly.

3) Please clear the cookies first after re-installing the new ActiveX(Press Shift+Ctrl+Delete to quick call the clear cookies windows).

VDG Sense Quick Start Guide, The VDG Sense app makes it possible for anyone with a VDG Sense video security setup to access, view and control live images.

The VDG Sense app features:
– Add servers: add multiple VDG Sense servers to your app, making it incredibly easy to switch between servers and different sites.

– Select cameras: select your camera by swiping horizontally and vertically through camera locations. Recognize the video channel by thumbnail and camera name.

– View: view images full screen with one-tap zooming. Zoom in on any object by simply tapping the live video. View the next or previous camera by swiping horizontally.

– Control: control any PTZ enabled camera in VDG Sense directly, using the joystick control for pan/tilt and zooming in landscape position. Quick selection of the first six pre-sets available on your camera.

– Store: save any incident directly to your photo library by tapping on the image icon. Share the images by using your choice of any other app, such as your e-mail app or messaging app.

Chapter 1 – Introduction

This manual explains all necessary steps to create a fully functional Sense installation in a relatively short time. It assumes a simple standalone or single-server, single-client setup where all components are configured and accessible via the network:

Sense Server-Client installation:

Chapter 2 – Installation

To install VDG sense the VDGSenseSetup.exe is required. It can be downloaded in the support section here: https://support.tkhsecurity.com/downloads/software/ website. It is a single executable installer which include all required components to install VDG Sense as server, client or standalone system. The diagram below shows the components of VDG Sense Setup.

2.1 Versioning

After starting the VDG Sense Setup the first page the version details page. It shows version information of all included and already installed Sense components.

2.2 Standalone installation

To install VDG Sense as standalone system check both ’Client’ and ’Server’ boxes. It will install the following Sense components:

2.3 Client installation

To install the VDG Sense client, only select the ’Client’ checkbox. It will install the following Sense components:

2.4 Update

The installation package VDG Sense Setup is also used to update VDG Sense to a newer (or lower) version. Use the same procedure as described in paragraph 2.2 and 2.3. IMPORTANT: an update will not remove the license or settings.

Note: Upgrading older VDG Sense versions to the latest VDG Sense version requires special attention to our upgrade instructions which can be found in our knowledgebase:

*Upgrading/Downgrading VDG Sense

Chapter 3 – Starting VDG Sense client

3.1 Signing in

Installing VDG Sense as client or standalone system will put a desktop icon with the name ‘Sense Client’. By double-clicking on ‘Sense Client’ the application will start and show the login dialog, see below.

It contains the following items:

3.2 Menu

After signin the main application starts by showing the top menu bar. If a user with administrator rights signs-in, no layout will be shown. If a normal user signs-in either the first layout in the layoutlist is shown or the multi-layout which is configured as default.

From left to right the top menubar functions are:

Chapter 4 – License

Sense is protected by a software license key. In order to use the product a software license file is required. A Sense license only needs to be applied to the ‘Sense Video Manager’. As ‘Sense Video Manager’ does not have a graphical user interface the license needs to be uploaded and activated using the ‘Sense Client’. The license key can either reside on the license USB stick or provided by e-mail.

4.1 Upload license

Activation is the process by which the software and license key are validated to ensure that they are used in accordance with the purchased license and services. Activation is intended to protect your end user rights as well as TKH Security’s rights as a software author. Only genuine Sense software entitles you to critical updates and technical support. You may not be able to use Sense software if it is not activated.

Requirements

4.2 Activate license

4.2.1 Online activation

4.2.2 Offline activation

Save license file