Onwote NVR Cameras Devices FAQ, Welcome to ONWOTE, a leader in commercial security industry. Founded in 2009, ONWOTE is committed to providing highest-definition smart total security solutions for industrial, commercial and home users, focusing on commercial grade construction quality, reliability and artificial intelligent operation. We will always stand behind our products, “Value every customer” is our motto.

Remote Viewing video on Mobile App GuardViewer

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Guard Viewer

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9. Click +Add and Scan to scan the QR code on the NVR monitor (Right click on NVR monitor and choose Menu–> Network–> Basic–> P2P to get the QR code).

10. Type in a name for your device and click Start Live View on the bottom to view live video.

11. Select one camera and click  to enable audio.

11. Select one channel and rotate the phone to horizontal orientation to view video in full screen (Turn off the portrait orientation lock of your phone.)

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13. Click Playback on the bottom of the page to playback video.

2.What is the Default Password of the ONWOTE System?

3.The default password for your ONWOTE camera system is 123456 or 1234@abcd. If neither can work, please contact us at support@onwote.com to reset password.

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How to Playback

Remote Viewing video on Mobile App Elink Defence

1. Download “Elink Defense” on your mobile phone from Apple App Store or Google play

2. Find the device QR code on thebottom of the NVR. If you cannot find the QR code on the NVR, please right click your mouse on the NVR monitor, choose Menu–>System–>Network–>P2P to get theQRcode.

2. Find the device QR code on thebottom of the NVR. If you cannot find the QR code on the NVR, please right click your mouse on the NVR monitor, choose Menu–>System–>Network–>P2P to get theQRcode.

3. Open Elink, Tap on Log in/Sign up, tap Sign Up to register an account.
4. Tap on Sign up on the bottom.

5. Select Region, enter your email address, check in I have read and agree to <<Service Agreement>> and <<PrivacyPolicy>> .Tap on Send Code.

6. Select the icons in order to get a security code.
Tips: when checking notification code, please check both inbox and spam/trash folder.

7. Enter the security code, set a password click on Sign up.

8.Tap on Add Device. Scan the device QR code (Refer to step 2 to get the QR code).

9. Tap on OK, choose Cable Connection.

10. Set a name for the security camera system. Tap on OK.

11. Tap on the camera to view video. Tap on on the right side to view more cameras at the same time.

12. Tap on the video image, click on  to check audio. If your camera supports 2 way audio, please tap on the bottom to start 2 way audio.
13. Click Playback to check recordings.
14. Rotate the phone to horizontal orientation or tap to view video in  full screen.

System stuck on onwote logo

Please use a FAT32 format USB thumb drive(please right click on the USB drive, choose Properties to check the format), no more than 32GB to upgrade the NVR to fix this issue.

1. Please create a folder in the USB drive, name the folder as recover.

2. Please download the firmware Program.bin here and copy it to the recover folder you create in the USB drive:

https://drive.google.com/file/d/1Mu5Chlj3pIzk-am2RmFAyl51ixSnhswA/view?usp=drive_link

The folder must be “recover” and the firmware must be “Program.bin”. Please don’t change them.

3. Insert the USB disk into the USB port of the NVR. Power off the NVR and power on it again. NVR will upgrade itself automatically. Please don’t cut off power while upgrading

4. The upgrading may last for a few minutes, you will hear beep from the NVR once the upgrading is finished. Please unplug the USB disk, power off the NVR and power on it. The NVR will back to normal.

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View video on PC client software GuardStation 3

Please download the PC client software at:www.onwote.com
Support–> Download Center–> Software–> NVR3O….Series
Download the PC client software on Windows PC or MAC,install Guard Station.
Tips: If your MAC doesn’t allow to install the software, go to System Preference,
choose Security& Privacy, click Open Anyway to allow your MAC to install the
software.
a. Launch Guard Station and create an Administrator. Enter a password and click on
Next. Set security questions and click on OK.

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b. Login with the user you created. Go to Control Panel, click Device Management to add device.

c. Click Cloud Device and Register to register a cloud account (If you’ve already registered an account on your mobile app-Elink Defense or GuardViewer, login with that account directly).

d.Type in a username, select region, enter your email address,verification code and
set a password,click Register to sign up an account.

e. Click +Add to add device.

f. Input the Register Code and click on Add. Then set a name for your device and  click on OK.
(How to get Register code?-Right click on the NVR monitor,choose Menu–>Network–>Basic–>P2P to get the register code)

g. Go back to your PC client software- Guard Station, login with the account you registered.

h. Go to Live View and double click the device to view live video.

For audio cameras, move mouse to the channel to show up menu, click toplayaudio.

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How to troubleshoot if some of the cameras stopped working

1. Check the indicator light on the PoE port which connected with this camera.

2. If you can see blinking green light on the port. Please reboot your NVR to have a try. If rebooting cannot fix the issue, please contact us at support@onwote.com.

3. If you cannot see indicator light on poe port, please change a poe port and a cable to test the camera. if it still cannot work, the camera is defective.

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How to troubleshoot if the camera cannot work stably–keep going offline and online

1. Check the pins inside the connetor on camera tail.

2. If the pins were damaged or oxidised, please clean the pins to have a try. If it still cannot work, the camera is defetive.

This issue was caused by waterproof lid, please follow the picture below to re-install the waterproof lids of all your cameras to prevent more cameras from being damaged by water.

3. If the pins are good, but still cannot work stably. Please contact tech support at support@onwote.com to check the firmware.

Onwote NVR Cameras Devices FAQ

Why cannot playback multiple channels video at the same time

1. Right cliclk your mouse on the monitor choose Playback.

2. Click HD on the bottom right conner, change it SD.

3. Clcik Max. Cams on top left or select the cameras you need to play video.

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Why my system cannot record video

1. Go to NVR Menu–Storage–Hard Disk to check your hard drive status.

2. If hard drive status is Normal, Property is Read / Write. It means hard drive is working. Please go to Menu–Storage–Recording to check your record settings.

3. if hard drive starus is Abnormal. Please check in hard drive, click Format to format it again. If formatting cannot fix the issue. Hard drive is defective.

4. If there is no hard drive information on this page. Please double check whether your NVR has a pre-installed hard drive. If there is a hard drive inside NVR, please

unscrew top cover of your Nvr, unplug hard drive from NVR and plug back again to have a try. If still no luck, the hard drive is defective.

Some of the cameras don’t display on NVR monitor

If your cameras are working properly and you can get video on phone/computer, but cannot get video on your monitor, please go to NVR Menu–System–Preview to

check your camera view.

Make sure all the cameras are added in the windows.

Get “Device has been registered ” error while adding device on GuardViewer

One device can only be added in one account. If the device was added in other account before, you will get error”Device has been registered”.

Go to NVR Menu–Network–Basic–P2P, click Unbind current account or Delete on the botton of the page to unbind the old account. Then add device on your phone again.

https://youtu.be/XXhdVYqZN4o?si=s07UPCc-ubgHQzhI

How to play the video downloaded from NVR

Download VLC player and play video using VLC player:  https://www.videolan.org/vlc/index.en_GB.html

How to resolve the issue of the camera(YM series cameras) not switching to daytime mode？

1. Right click your mouse on NVR monitor, choose Menu—Network—TCP/IP to get the IP address of your system.

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2. Please login this IP address using browser on computer/laptop.

Username: admin  Password: the password you set for the security system

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3. Choose Setup—Camera, click Access behind the cameras

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4. You will be forwarded to the camera login page.

Username: admin  Password: 123456

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5. Choose Configuration—Camera—Image. Please change the Light Off Sensitivity higher, then click Save to save changes. The higher you change, the earlier your camera will change to day mode.

How to fix the issue of NVR (Network Video Recorder) keeps rebooting?

1. Unplug the Ethernet cable from your router, power on your NVR to check whether it can work when it disconnected with the router.

2. If NVR can work after you disconnected the Ethernet cable from NVR, please right click your mouse on the monitor, choose Menu–Maintenance–System info.

Email support@onwote.com your NVR firmware version so we can help you upgrade NVR to fix this issue.

3. If step 1 doesn’t fix the issue. Please uncrew the top cover of your NVR, unplug the 2 cables from hard drive to check whether your NVR can work without hard drive.

If NVR can work without hard drive, please replace your hard drive. If NVR still cannot work, your NVR is defective.

Why I can only view video on phone with my local wifi?

1. Run GuardViewer or Elink on the mobile, delete the device you added.

2. Right click your NVR mouse, choose Menu–System–Network–P2P to get the NVR QR code.

4. Go back to GuardViewer or Elink,follow the guide below to resgiter account and add device by scanning NVR QR code.

GuardViewer: https://youtu.be/JlJK7AZ75SE

Elink: https://youtu.be/CWe-2XKafHY

5. Try to view video remotely again.

How to do if my camera system doesn’t support Chrome or Edge

Only lastest version NVR can support Chrome and Edge. Please go to NVR Menu–Maintenance–System info to get your NVR firmware version.

Email your NVR firmware version to support@onwote.com to get latest version firmware.

How to reset PoE camera on browser

1. Right click your mouse on NVR monitor, choose Menu—System–Network to get the IP address of your system.

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2. Please login this IP address using browser on computer/laptop.

Username: admin  Password: the password you set for the security system

3. Choose Setup—Camera, click Advanced on the top.

4. Click Default on the right side of the camera to reset camera.

How to use your 8CH/16CH PoE system with PoE switch

1. Connect the PoE switches one by one, then connect one of the PoE switche and the NVR with the same router or network switch.

2. Change the cameras IP to the same segment with your router.

Right clcik your NVR mouse, choose Menu, click Camera on the left,. Slide download to the bottom, NVR will show you all the camera connected on the poe switch.

Click  on the right side of the camera to change the camera ip address, click Apply to save the changes.

e.g.: If the gateway of your router is 192.168.1.1, please change the camera’s IP to 192.168.1.X(X can be numbers from 50-100, but each camera has a different numbers).

3. Add cameras on NVR

The Official BlackVue App Dash Cameras app.Taking advantage of a mobile or car-embedded Internet connection and a BlackVue dashcam, BlackVue Cloud connects you to your car through the Cloud. Using the BlackVue App on your smartphone or tablet, you see in real time where your car is located and what is happening around it.

BlackVue APP Features

– Explore

– Live View

– Video Playback

– GPS Tracking

– Reports

– Event Map

– Voice Call

– Video Backup / Live Event Upload

– Firmware update over the air

How to Install or Update the BlackVue App via Google Play/App Store

Get the latest features and ensure full compatibility by installing or updating your BlackVue (or Fleeta) app directly from Google Play or the Apple App Store. Follow these steps to download, install, and keep your app up to date for the best dashcam experience.

1. Installing the App for the First Time

For Android Devices (Google Play Store)

For iOS Devices (Apple App Store)

2. Updating the BlackVue App

Regular updates deliver new features, compatibility improvements, and bug fixes.

For Android (Google Play)

For iOS (App Store)

3. Tips and Troubleshooting

Tip: Always keep your app updated for security, performance, and access to the latest features.

Updating and installing the BlackVue or Fleeta app from a trusted store guarantees you receive genuine software, optimal security, and proper support for all dashcam models.

Essential App Settings and Optimal Environments

Setting up your BlackVue app with the right configurations and using it in the best environment help ensure a reliable connection, seamless video management, and full use of your dashcam’s features. Follow these guidelines for an optimal BlackVue app experience.

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1. Key App Settings to Check

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Account

Notifications

Camera Registration & Network

Storage & Video Management

GPS & Privacy

Firmware & Software Updates

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2. Recommended Environment & Best Practices

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3. Troubleshooting & Tips

By reviewing and regularly updating these essential settings, and using your BlackVue app in an optimized environment, you’ll enjoy a smoother, safer, and more reliable dashcam experience.

BlackVue App featuring BlackVue Cloud

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Compatible with most Wi-Fi BlackVue models. Cloud support for all Cloud-compatible dashcam models down to DR650GW Series

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BlackVue Viewer (Windows/Mac)

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Supports most recent BlackVue models.

Refer to the BlackVue Legacy Viewers tab below for support of older models/features.

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BlackVue Windows Viewer (v3.24)

Compatibility: Windows 7 and above.

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BlackVue Mac Viewer (v3.24)

Compatibility: Mac OS X 10.12 and above.

BlackVue Legacy App

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Compatible with DR650GW dashcams with firmware prior to version 2.000 and older Wi-Fi dashcams.

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BlackVue Legacy Viewer (Windows/Mac)

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BlackVue Legacy Viewer (SD Card Viewer)

Compatible with pre-DR650GW BlackVue models.
Note: this version lets you view recorded videos from your SD card and modify the settings of your BlackVue, as well as format the SD card.

BlackVue Legacy Windows Viewer

BlackVue Legacy Mac Viewer

FLEETA App

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The official FLEETA App. Compatible with most BlackVue models that support Wi-Fi.

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How to Play, Download, and Manage Recordings within the App or Cloud

Accessing, saving, and organizing your BlackVue dashcam recordings is easy through the BlackVue app or Cloud services. Follow this step-by-step guide to find, play back, download, and manage your video files with maximum convenience and control.

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Note: Screenshots in this guide are based on the BlackVue app and may vary slightly depending on your camera model or app.

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Playing back recordings

1. SD card recordings via BlackVue app (Wi-Fi or Cloud cameras)

NOTE:  The recordings mentioned in this section are files saved inside the camera’s SD card. Downloading such files will require the camera to be powered on.

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2. Live Event Upload Recordings via BlackVue app (Cloud cameras)

NOTE:  The recordings mentioned in this section are event and manual recording files automatically saved in the Cloud storage of a Cloud-activated camera. These files can be played even though the camera is turned off, as long as the mobile device is connected to the internet. Also, depending on your Cloud plan, the files in this storage will be automatically deleted after a number of days.

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3. My Drive Recordings via BlackVue app

NOTE:  The recordings mentioned in this section are manually saved recordings (all types) from the SD card and Live Event Upload Cloud storage. These files can be played even though the camera is turned off, as long as the mobile device is connected to the internet.

NOTE: If the file saved in My Drive is from the Live Event Upload storage, it will play in low resolution. If the file is from the camera’s SD card, the user will be given the video quality and video direction options before the recording will be played.

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Downloading recordings

1. Download from dashcam SD card via the app

Note: Recordings saved in the dashcam’s SD card can be downloaded both for WiFi and Cloud cameras. The difference is the range of access – for WiFi cameras is short-range connection and download; for Cloud cameras is remote access and download.

2. Download from Cloud Storage

Live Event Upload

Note: The recordings mentioned in this section are manually saved recordings (all types) from the SD card and Live Event Upload Cloud storage. These files can be downloaded even though the camera is turned off, as long as the mobile device is connected to the internet. Also, depending on your Cloud plan, the files in this storage will be automatically deleted after a number of days.

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My Drive

NOTE:  The recordings mentioned in this section are manually saved recordings (all types) from the SD card and Live Event Upload Cloud storage. These files can be downloaded even though the camera is turned off, as long as the mobile device is connected to the internet.

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3. Managing recordings via Windows or Mac

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When the SD card is recognized by the computer, the list of recordings will be displayed on the left panel of the program. You can double click the file you want to play from the list.

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Downloading Files

Click the three dots in vertical position to reveal the sub menu. Select Download to save recording files in your computer.

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Select individual files to download or click the tick box at top most part to select all recordings. Press Download and choose the directory where to save the files.

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Alternatively, you can move your mouse pointer to a file and press right click to reveal the submenu. Select Download to save that recording file in your computer.

Choose the directory (folder) where to save the file. Then click Select folder to download the file.

Deleting recordings

In the app (Cameras Tab)

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In the app (Cloud Storage Tab)

Live Event Upload Folder (Single Deletion)

My Drive Folder (Single Deletion)

Multiple Deletion of Files

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In the app (Account Tab)

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On a computer (PC Viewer)

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Tips for effective video management

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Troubleshooting

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Your BlackVue app and Cloud platform are powerful tools for securely playing, downloading, and managing all your dashcam videos. For persistent difficulties or if you experience missing files, ensure your app and firmware are fully updated, and consult BlackVue Customer Support for detailed help.

Connecting to Your BlackVue Dashcam through Seamless Pairing

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Seamless Pairing is a new game-changing feature for BlackVue users. It makes connecting to your compatible dashcam with the BlackVue App easier than ever.

Important: Seamless Pairing requires your dash cam to be compatible and updated with the latest firmware (see Compatible Models and Firmware below)

Easier direct Wi-Fi connection

Without Seamless Pairing, users who want to access their dashcam’s files over Wi-Fi have to first connect to the dashcam from their phone’s Wi-Fi network menu. That means scanning available Wi-Fi networks, then manually entering the dashcam’s Wi-Fi password. Then, they can go back to the BlackVue App to access the dashcam via the “Connect to camera” menu. However, even after closing the BlackVue app, the phone stays connected to the dashcam, which can cause the users’ phone to lose internet connectivity.

With Seamless Pairing, the connection process is done right from the BlackVue app:

As a bonus, because the BlackVue App knows what dashcam model you are using, it will prompt you automatically when a firmware update is available for your dashcam. No more need to search and download the firmware manually from the Firmware download menu.

But that’s not the only advantage of Seamless Pairing, as it makes simpler to connect your dashcam to the Cloud too!

Simplified Cloud setup

NOTE: wondering where the SIM activation icon (formerly in the Wi-Fi connection menu) went? We moved everything related to Cloud connectivity to the “Connect to Cloud” menu.

Without Seamless Pairing, connecting your dashcam to the Cloud involves more steps that we would like. This is why Seamless Pairing is such a welcome feature. It makes the whole process as hassle-free and straightforward as possible. In fact, you no longer have to go to the “Connect to camera” menu. You can complete all the required steps straight from the “Connect to Cloud” menu of the app:

Compatible models and firmware

Although introduced with DR900X Plus, we have updated the firmware of past models (when possible) to support the feature.
DR900S and DR750S Series cannot support the feature in their hardware. However, the BlackVue App’s menus and steps to follow are similar.
Here is a list of models that support the feature:

What about models that do not support Seamless Pairing?

If you have a BlackVue dash cam that does not support Seamless Pairing, what steps should you follow?

Overall, the direct connection process is similar and you will be able to keep your dashcam listed in the Cameras list of the “Connect to camera” menu, like this:

However, the first time you want to connect to your dashcam with the BlackVue App, we recommend doing what you usually do: connect to it over Wi-Fi first, in your phone’s Wi-Fi networks menu, then go back to the BlackVue App –> “Connect to camera” menu.
From now on, whenever you need to connect to your BlackVue, simply go directly to the Connect to camera menu and select your dashcam. You will be prompted to join your dashcam’s Wi-Fi network when doing so. No need to connect first from your phone’s Wi-Fi network menu anymore.

Tip to avoid losing internet connectivity on your phone:
Once your camera is added to the Cameras list of the “Connect to camera” menu, you can go back to your phone’s Wi-Fi network menu and select “Forget this network”

➕How to Add a BlackVue Camera

You can add a camera to the BlackVue app using one of the following three methods:

Please refer to the step-by-step instructions below for each method.

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Seamless Pairing (BT)

This is a simple registration method using your smartphone’s Bluetooth.

Supported models: All models

🔧 Steps

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⚠️ some models are not supported: DR590W-1CH/2CH, DR590X-1CH/2CH, DR650GW-1CH/2CH, DR650S-1CH/2CH, DR750S-1CH/2CH, DR900S-1CH/2CH, DR590X Plus-1CH/2CH

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QR Code Scan Method

This method allows you to register the camera by scanning the QR code printed on the camera packaging.

Supported models: ELITE and 590X Plus series

🔧 Steps

✅ Note: The camera’s default settings may differ from your local time zone and language. You can change these in the Camera Settings menu.

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Manual Registration (Wi-Fi)

This method allows you to manually register the camera by entering its Wi-Fi information.

Supported models: All models

🔧 Steps

✅ Note: The camera’s SSID and password are printed on the device itself or on its packaging box.

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Dashcam Registration (Fleeta)

What is Dashcam Registration?

Registering your dashcam means linking it to your FLEETA account so that you can view its information and video footage via the app and web viewer. Only registered dashcams can be managed, assigned to groups, or used for cloud upload.

Before Registration

Registration Steps

1. Tap ‘+ Camera’

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2. Select the Dashcam to pair with

3. Tap the Touch Seonsor

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4. Complete Registration

The camera is successfully registered and ready to go.

Adding and Removing Cameras: Registration Step-by-step

Adding and removing dashcams from your BlackVue account is straightforward and gives you control over your fleet, family, or personal devices. Use these instructions to securely register a new camera, remove an old one, and manage your camera list with confidence.

Note: Screenshots in this guide are based on the BlackVue app and may vary slightly depending on your camera model or app.

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How to add a camera to your account

1. Prepare your dashcam for registration

2. Open the BlackVue app

3. Access the camera registration section

4. Register your camera

5. Confirm and finish

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How to remove a camera from your account

*If the camera is being transferred to a new owner, advise them to register it under their own account after removal.

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Troubleshooting registration issues

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Tips for seamless management

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Registering and removing dashcams regularly keeps your BlackVue account organized and ensures you have access to every feature for each of your vehicles. For persistent connectivity or device errors, contact BlackVue Customer Support.

Understanding Camera Status Icons

Camera status icons in the BlackVue app and web viewer help you monitor your dashcam’s current state—whether it’s connected, disconnected, in parking mode, or unregistered in the Cloud. This guide explains what each icon means, so you can quickly recognize your dashcam’s condition and resolve common issues.

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Note: Screenshots in this guide are based on the BlackVue app and may vary slightly depending on your camera model or app.

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Types of camera status icons

BlackVue uses different icons and colors to indicate the status of each registered camera in your account:

Icon/Status	What it means	Typical appearance
Cloud connected	Dashcam is online, connected to Cloud, sending data	Blue cloud icon
Cloud (parking mode)	Online, Cloud connected, and in parking mode	Blue cloud icon
Cloud disconnected	Dashcam is offline, not connected to Cloud	Grey cloud icon
Wi-Fi only	Connected to Wi-Fi but not registered in the Cloud	Wi-Fi icon only

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Icon meanings in the app

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Feature availability by status

Most advanced features—like push notifications, GPS tracking, and live video uploads—require a Cloud-connected status.

When the camera is disconnected from the Cloud, Settings and Firmware Update Download is still possible. However, the changes to the settings and the firmware update will be applied when the camera connects to the Cloud.

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Troubleshooting and usage tips

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Understanding these icons makes it easy to manage your BlackVue dashcams, monitor connection health, and fully utilize all features. For persistent status problems or unclear icons, refer to your camera’s manual or contact BlackVue Customer Support.

Thank you for using EverFocus CMS. Please carefully read the software user’s manual before operation.

As the software may be updated at any time, the contents of the user’s manual are subject to change without prior notice.

EverFocus has sought to the integrity and accuracy of the contents of the user’s manual during the compilation process and will not be held liable for any errors or omissions. EverFocus reserves the right to change the software mentioned in the user’s manual at any time without prior notice. Thank you for choosing our products. Please carefully read this manual before operation. We assume no economic and legal responsibility for the losses caused by the operation not according to the stipulations.

EverFocus CMS Setup and User Guide

The files for software installing, running, recording and sharpshooting are in the following folders by specific paths.

Software Installation Directory:

The default software installation path is C:\Program Files (x86)\EverFocus\EverFocus CMS. You can define the path for installation.

Requirements for system configuration:

In consideration of the functions and features of the software, we strongly recommend that:

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You can uninstall the software in Control Panel > Programs > Uninstall a program.

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After installation is finished, a shortcut for EverFocus CMS will be generated on the desktop. Run the program by double clicking the shortcut on the desktop or click Start  All Programs  Everfocus  Everfocus CMS  Everfocus CMS.

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If you exit the system and then restart the system again, the Login window will pop up. By default, users can login the system without a password. To change the password, go to Account Management and modify the admin account.

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To exit the system, on the Top Navigation Bar, click File > Exit.

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In this chapter, we will describe the steps on how to set up the general functions.

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EverFocus CMS is designed with the client-server structure. Users can easily add devices from other servers (client servers) to your server sites.

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Here we use Server A (main server) and Server B (client server) for example. To add devices from Server B to Server A, please follow the steps below:

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3.To manually add devices to the system, click Add Device to bring up the Add Device window. Input the device information. The default media port is 9000, default User Name is “admin”; while default Password is blank. Click Add, the device is now added to the Devices list.

After adding devices to the system, you can display device live streams on the Main View.

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The Control Panel lists all the control functions for users to control their systems. The functions are listed as below. Please refer to each chapter to know more about the functions.

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After adding the devices to the systems, the added devices will be display on the Device List. You can perform some functions on the Device List.

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.	Online	Offline	Preview
Group		–	–
DVR	.	.	–
Camera	.	.	.

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You can perform some functions on the Main View using the Toolbar.

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When the Sequence Mode is activated, the Display Window will display the layout views in sequence. You can configure the Sequence Mode to the Current Main View or Global Main View independently.

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To configure the Sequence Mode:

1.On the Main View, click the Sequence button on the Toolbar to bring up the Sequence Mode Control window.

2.As EverFocus CMS allows users to open a single Main View window (Single-Window) or multiple Main View windows (Multi-Window), you can optionally apply different sequence interval to a

Single-Window or Multi-Window. To set up Multi-Window, please refer to 4.1.2.2 Multi-Window View.

a.Current Main View: If you want to apply the Sequence Mode only to the current Main View window, click the Current Main View button.

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Users can optionally open multiple Main View windows (Multi-Window) and display the windows on different monitors. Up to 4 Main View windows can be opened.

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To open multiple Main View windows:

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On the Main View, click the Alarm button on the lower-left corner to bring up the Alarm Control Panel. All the triggered alarm info will be displayed here.

After setting up the alarm configurations, the triggered alarm will be displayed on the Alarm Control Panel. You can check the Motion Detection, Video Exception, Alarm I/O or PIR checkboxes to display the alarm types. You can also click the Clear Info button to clear the alarm info on this panel.

You can click on the Alarm Snapshot column to display the snapshot image or click on the Alarm Record

column to play back the alarm recording.

To set up Alarm configurations, please refer to 4.11 Alarm Config Management.

You can perform some functions on the Display Window.

Display Window

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On the Display Window, click a channel and the Live Channel Toolbar displays at the bottom of the channel.

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On the Display Window, right-click on a channel, the function window displays.

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Stop Preview: Click to stop displaying the stream

Snapshot: Click to take a snapshot.

Start Record: Click to start manually recording. Click again to stop.

Open PTZ Panel: Click to display the PTZ Control Panel to perform the PTZ function.

Previous Screen: Click to display the previous channel.

Next Screen: Click to display the next channel.

Full Screen: Click to display the Display Window in full screen.

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You can use the PTZ Control Panel to perform some functions of the PTZ camera. On the Display Window, click a PTZ channel to display the Live Channel Toolbar. Click the PTZ button to display the PTZ Control Panel.

Direction Control / Auto Pan Adjust Zoom

Adjust Focus Adjust IRIS

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Adjust PTZ Speed

Preset / Tour Setup

Performing the Preset Positions:

1.Click the Preset button to display the preset set up list.

2.Select a preset number by clicking on the index list, the selected number will be highlighted with a gray background. Up to 255 positions can be set up.

3.Select a viewing position by using the direction control keys and optionally adjust zoom, focus and iris.

4.Click the Set Preset button to set up this preset position.

5.Follow Step1 to Step3 to set up multiple preset positions.

6.To delete a preset number, select a preset number on the index list and then click the Clear Preset

button .

7.To move to a preset point, select a preset number on the index list and then click the Call Preset button

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Performing the Tour Function:

1.Set up the preset positions in advance.

2.Click the Tour button to display the Tour list.

3.Click the Start Tour button to start the Tour function.

4.Click to Stop Tour button to stop the Tour function.

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On the Display Window, click a channel to display the Live Channel Toolbar. Click the Zoom button to use the Digital Zoom function.

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To perform the Digital Zoom function:

On the Control Panel, click the Remote Playback button to display the Remote Playback window. You can remotely play back the recordings stored in the DVRs or NVRs.

To start playing back:

Note that if using smart search function, you need to choose mainstream and click Motion or General to search individual.

Playback Control Panel

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Previous Period

Play

Pause

Slow  Full

Forward  Screen

Quad

View  16-Division

Stop

Fast Forward

Single View

9-Division

Sound

Next Period

Time Span

Playback Channel Control Bar

On the Remote Playback window, click a channel to display the Playback Channel Control Bar, which is located at the bottom of the channel. Note that to control a single channel playback, disable the Synchronous Playback function.

Play

Pause  Slow

Forward Step

Snapshot  Sound

Forward  Forward

To download recording files:

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You can add devices or group the added devices using the Group Device Management page (Control Panel

> Group Device Management).

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【Devices  Panel】

You can use the left-side Devices panel to add, modify or delete devices; or remotely control the DVRs. To add devices, please refer to 3.3.2 Adding Devices and Grouping Devices.

You can also use the device icons to modify devices.

Modify: Click to modify the device info.

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Delete: Click to delete the device.

Remote Config: Click to enter the Remote Configuration page to configure the Device settings remotely. About the configurations, please refer to the User’s Manual of the device.

Groups  Panel

You can use the right-side Groups panel to group the added devices from the Devices panel. You can select different channels from different DVRs to a group. To group devices, please refer to 3.3.2 Adding Devices and Grouping Devices.

You can search log information of the connected devices using the Local Log Search page (Control Panel > Local Log Search).

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To search log information:

If you are the admin account, you can add multiple user accounts and grant privileges to each account using the Account Management page (Control Panel > Account Management).

Admin: By default, the admin account has full privileges. The admin account cannot be deleted and only the password can be changed. By default, the password of the admin account is blank. To change the password, click the admin account on the list and then click the Modify button. Input the password and then click Save. Only the Admin account can add, edit or delete user accounts.

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To add a user account:

To modify the user privileges:

To delete a user account:

You can view the snapshots and recordings stored in the computer using the File Management page (Control Panel > File Management).

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To search for local snapshot images:

1.Click the Snapshot tab.

2.Select the filter items on the above field.

Search From: Select a source. Select Added Channel(s) to search for snapshots from the channels on the Device List. Select Deleted Channel(s) to search for snapshots from the deleted channels.

Start / End Time: Select a time range.

3.If Added Channel(s) is selected from the Search From drop-down list, you can select the desired channel, device or group from the Device List by clicking on it, the selected item will be highlighted with a green background.

4.Click the Search button, the search results will be displayed.

5.You can double-click on the image to display the image.

6.To delete or download the images on the list, click to select multiple images using the Ctrl key. The selected images will be highlighted with an orange frame. Click the Delete button to delete the selected images or click the Save button to download the selected images to your computer.

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The downloaded images can be viewed using the internal player, please refer to 5.1.1 Open Captured Snapshots.

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To search for local recordings:

1.Click the Video tab.

2.Select the filter items on the above field.

Search From: Select a source. Select Added Channel(s) to search for recordings from the channels on the Device List. Select Deleted Channel(s) to search for recordings from the deleted channels.

Start / End Time: Select a time range.

3.If Added Channel(s) is selected from the Search From drop-down list, you can select the desired channel, device or group from the Device List by clicking on it, the selected item will be highlighted with a green background.

4.Click the Search button, the search results will be displayed.

5.You can double-click on the thumbnail image to play back the recording.

6.To delete or download the recordings on the list, click to select multiple recordings using the Ctrl key. The selected recordings will be highlighted with an orange frame. Click the Delete button to delete the selected recordings or click the Save button to download the selected recordings to your computer.

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The downloaded recordings can be viewed using the internal player, please refer to 5.1.2 Open Video File.

You can configure some basic system settings, select the storage locator or set up the alarm sound using the System Configuration page (Control Panel > System Configuration).

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You can configure general system configurations on this page.

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Language: Select a language.

Log Keeping Time: Select a keeping time range for log.

Enable Auto Login: Check the box to enable auto login. Users can login without inputting user name and password.

Resume Live View Status: When starting the system, the previous live view status/layout will be automatically resumed.

Server/Client: You can configure the system to be a server or client and then add devices from the client sites to your server site. Please refer to 3.3.1 Adding Devices from Other Servers (Client Servers).

You can configure the storage paths for recordings or snapshot images.

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Recording Path: Select a storage path for the recordings.

Snapshots Stored Path: Select a storage path for the snapshot images.

Download Record Type: Select a video format for the downloaded recordings. MP4 or AVI.

Trigger alarm when disk space is less than xxx MB: Input a number in the input box. When the available disk space is less than then setup capacity, the alarm message will appear. The default setting is 600MB. The minimum value is 500MB.

You can customize the alarm sound when Motion, Video Exception or Alarm events occur.

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1.Click the button to select an audio file (wav).

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2.You can click the  button to play the audio file.

3.Click Save to save the settings.

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Click the Default can restore the alarm sound to default alarm sound.

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On the Control Panel, click the Local Playback button to display the Local Playback window. You can play back the recordings stored in the computer. Note that for this function to work, you have to configure the record schedule in advance. Please refer to 4.10 Local Record Management.

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To start playing back:

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Playback Control Panel

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Previous Period

Pause

Slow Forward

Full Screen

Sound

Fast

Switch

Play

Stop

Forward  Layout

Next Period

Time Span

Playback Channel Control Bar

On the Playback window, click a channel to display the Playback Channel Control Bar, which is located at the bottom of the channel. Note that to control a single channel playback, disable the Synchronous Playback function.

4.10Local Record Management

On the Control Panel, click the Local Record Management button to display the Local Record Management window. You can configure multiple record schedules to record the streams in your computer.

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After setting up the Record Schedule (refer to 4.10.2 Record Schedule), you will have to select a storage path and desired camera streams to activate the schedule recording

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You can configure multiple schedules to record the camera streams in your computer. Click the Record Schedule tab to enter the Record Schedule page.

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On the Control Panel, click the Alarm Config Management button to display the Alarm Config Management window. You can configure the alarm actions once receive the alarm data from the DVR end.

For the Alarm function to work, you will have to configure the below settings in advance.

You can use the Top Navigation Bar to quickly enter to a setup page or perform some functions.

5.1File

You can view the downloaded images using the internal player by clicking Open Captured Snapshots. To download snapshot images to your computer, please refer to 4.6.1 Local Snapshot Search.

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1.Click Open Captured Snapshots and then select an image file, the file will be displayed.

2.To display another snapshot image, click the drop-down button to select another image file.

You can play back the downloaded recordings using the internal player by clicking Open Video File. To download the recordings to your computer, please refer to 4.6.2 Local Recording Search.

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5.2.1Lock

You can click Lock to lock the system and the system will not be operated. To unlock the system, select a user and input the password to login.

You can click Switch User to select another user account to login the system.

Click System Configuration to enter the System Configuration page. Please refer to 4.7 System Configuration.

Select a desired screen resolution of the EverFocus CMS by clicking the options. The options include 1024×768, 1280×1024, 1920×1080, Full Screen.

Click to enter the Control Panel page. Please refer to 4. Control Panel.

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Click to enter the Main View page. Please refer to 4.1 Main View.

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Click to enter the Remote Playback page. Please refer to 4.2 Remote Playback.

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Click to enter the Local Record Management page. Please refer to 4.10 Local Record Management.

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Click to enter the Local Playback page. Please refer to 4.9 Local Playback.

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Click to enter the E-Map Management page. Please refer to 4.8 E-Map Management.

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Click to enter the Account Management page. Please refer to 4.5 Account Management.

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Click to enter the Group Device Management page. Please refer to 4.3 Group Device Management.

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Click Open Wizard to open the Wizard window. Please refer to 3.1.1 Start-up Wizard.

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Click About to display the EverFocus CMS version info.

Amcrest Smart Home App Setup Guide, The Amcrest Smart Home app will allow you to stay connected to all your Smart security devices including our Video Doorbell, Deterrent Camera, and our Battery Camera.

Wi-Fi Best Practices (Amcrest Smart Home)

Most Wi-FiAmcrest Smart Home devices have a communication distance of up to 164ft (open field) however if you notice the device is going offline regularly or becomes unresponsive your network and the location of the device may play a huge role in its ability to function properly. For more information on location and how it affects a Wi-Fi device, please refer to the information provided below.

Location: How far is the device is from the wireless router.

Range Limiting Factors

Reflection: The signal reflects back.	Scattering: The signal scatters back into multiple new signals.	Refraction: The signal bends as it travels through an object (e.g. glass window).	Diffraction: The signal changes direction as it passes around an object.	Attenuation: The signal strength weakens as it passes through an object.

Wi-Fi signal strength decreases as it passes through different types of material. Try to position your wireless camera and receiver where the signal does not pass through metal or concrete blocks, which can significantly reduce signal strength (as shown in the information provided below).

Plastic & Wood: 10 – 30%

Brick: 30 – 50%

Concrete Cinder Blocks: 50 – 70%

Metal & Metal Cladding: 70 – 90%

Note: Signals that must pass through wet or moist materials (e.g. shrubs and trees) may be significantly reduced.

Using Amcrest Smart Home Products with Amcrest View Pro

Amcrest Smart Home devices such as deterrent cameras, doorbells, or other related Amcrest Smart Home devices, excluding battery cameras and doorbells are capable of connecting to both the Amcrest Smart Home app as well as the Amcrest View Pro app.

However, since Amcrest Smart Home devices function primarily on a cloud-based platform setting up an Amcrest Smart Home device to the Amcrest View Pro app will result in only live view being available and must be set up first using the Amcrest Smart Home app. If using push notifications, please make sure push notifications settings are established in the Amcrest Smart Home app, prior to adding the device to view pro. For more information on activating push notifications, click here.

For more information on how to add your specific device using the Amcrest Smart Home app, please refer to the Quick Start Guide for your specific device.

If you would like to view your Amcrest Smart Home devices using the Amcrest View Pro app, please refer to the information provided below.

Adding an Amcrest Smart Home Device to Amcrest View Pro

Please make sure your mobile device and Amcrest Smart Home device are connected to the same network during setup.

Step 1: Open the Amcrest View Pro app.

Step 2:  Tap on the Settings ( ) icon in the upper left corner and tap on Device Manager. Then tap on Add Device.

Step 3: Tap on Search Device.

Step 4: Select your Amcrest Smart Home device from the Device List. Tap on Connection Type to continue.

Step 5: Tap on P2P Setup

Step 6: Enter a name for your camera in the Device Name field and enter the password for your device in the Password (default is admin) field. The password used in this field will be the password originally set for the camera in the Amcrest Smart Home app.  Tap Start Live View to continue.

Your Amcrest Smart Home device has now been added to your Amcrest View Pro app.

Note: Live view features such as, microphone, speaker, etc will be available in the Amcrest View Pro app. Other features such as playback, configuration, etc will not be available. To access and use these settings, please use the Amcrest Smart Home app.

How To Setup Alexa Using Amcrest Smart Home (Updated)

Many of our Amcrest Smart Home devices, such as the Wi-Fi doorbell camera and other devices, are compatible with Amazon Alexa devices that support video streaming. To use Alexa with our devices the device must be setup first in the Amcrest Smart Home app before you can set it up in Alexa.

Note: The name of the device on your Amcrest Smart Home account will be the name used to view your device on Alexa.

Note: Certain Alexa devices such as the Echo Show 5 only support cameras up to 1080P resolution. Cameras set at a higher resolution above 1080P may experience issues connecting to Alexa.

For a brief guide on how to connect your Amcrest Smart Home camera to a supported Amazon Alexa device, please follow the instructions below:

Step 1: Ensure your Alexa device has completed its initial setup including synchronization with your Amazon account.

Step 2: Download the Amazon Alexa app from the Apple App store or Google Play Store and sign in using your Amazon Alexa account.

Step 3: Click the “+” icon and select Add Device.

Step 4: In the Device Type or brand search bar, enter Amcrest and select an applicable option.

Step 5: Check that your camera is powered on and already added into the Amcrest Smart Home app, if so tap Yes. If you need to make sure your camera can be properly controlled by the Amcrest Smart Home app, click Go to the Amcrest app to verify, select Yes when complete.

Step 6: Allow Alexa to discover your new device, click Next and follow the prompts to complete setup.

How to Upgrade/Downgrade Amcrest Smart Home Firmware Manually Using the Amcrest IP Config Tool

The firmware for your device can be upgraded or downgraded manually using the Amcrest IP Config tool. This process must be performed using a Windows or Mac OS computer/laptop and must be connected to the same network as the Amcrest Smart Home device. Before proceeding, please make sure your device is still connected to the same network as the device that is using the Amcrest IP Config tool. To download the Amcrest IP Config tool, click here

Note: Performing this process manually will be at your own risk. For access to the latest or previous firmware versions, please visit amcrest.com/firmware-ash.

For more information on how to manually upgrade the firmware, please refer to the information provided below.

Step 1: Locate the .bin file for your specific device by visiting amcrest.com/firmware-ash

Step 2: Open the IP config tool, select your device and click Login.

Step 3: Enter the username and password for your device and click OK.

Step 4: Click on the Upgrade tab.

Step 5: Click Open File and access the .bin file and click Upgrade.

Allow the device to upgrade, the device will go offline and reboot. Once the reboot is finished the device will come back online (solid green LED) and you will be able to access the device again.

How To Externally Format a MicroSD Card to FAT32

How To Externally Format a MicroSD card

If you are unable to format your microSD card using the Amcrest Smart Home app you can also format it using the GUI format tool provided in the link below.

(80 KB)

Note: A microSD adapter or USB microSD card reader will be required to read the MicroSD card on your computer. Mac users, click here.

Step 1: Download and load the GUI Format Tool.

Step 2: Insert your SD card into your computer and allow the program to read the card.

Note: Uncheck the Quick Format checkbox if you would like a full format of the SD card. Formatting the SD card will remove all information and data from the card and format the card to FAT32.

Step 3: Click Start in the FAT32 Format menu and allow the program to format the card. Click OK to continue.

Step 4: Allow the program to finish formatting the SD card. When finished, click the Close button to close the program.

The microSD card has now been properly formatted to FAT32. Remove the microSD card and insert it into your device.

Amcrest Smart Home App Icons Explained

See below for a chart that details what each icon of the Amcrest Smart Home app:

How to Disable the Indicator Light on Your Amcrest Smart Home Camera

The Indicator light on your camera can be disabled or enabled using the Amcrest Smart Home app. For more information, please refer to the information provided below.

Step 1: Log in to the app and access your device.

Step 2: Tap on the Settings icon.

Step 3: Scroll down to the Indicator Light toggle switch and tap to disable it.

Note: If your device does not have an indicator light toggle switch, tap on Video Settings, then slide your finger on the carousel and locate the Indicator Light icon. Tap the Indicator Light icon to disable the indicator light. To enable the indicator light, tap the icon again.

How to Recover a Password for Your Amcrest Smart Home Account

If you have forgotten the password for your Amcrest Smart Home account and would like to recover the password, please refer to the information provided below. Please note, during the process, a verification code will need to be sent to the email address used for your Amcrest Smart Home account. Please make sure you have access to this email address before starting the password recovery process.

Step 1: Open the Amcrest Smart Home app and tap Forgot Password.

Step 2: Enter the email address for your Amcrest Smart Home account and tap Send Verification Code.

Step 3: Navigate to your email and locate the verification code email. Enter the verification code into the app and tap OK.

Note: There is a 60-second window to enter the verification code into the app. If a new verification code is needed, tap on the Resend button to allow the app to send another verification code to your email.

Step 4: Enter a new password into the app and confirm the password in the next field. Tap OK.

The new password has been applied to your Amcrest Smart Home account. Please remember this password as it will be required to access your Amcrest Smart Home account.

Accessing Amcrest Smart Home Products Using RTSP

Some applications or viewing tools can use Real Time Streaming Protocol or RTSP to pull a device’s stream. This requires a specifically formatted URL. Please note, not all Amcrest Smart Home devices, such as the AB2WFSET will be compatible with RTSP streaming.

URL: rtsp://admin:password@IPAddress:554/cam/realmonitor?channel=1&subtype=0&authbasic=64

Please note, the admin and password portions of the URL will be the username and password of the CAMERA not the username and password of the account.

RTSP URL Breakdown

The bracketed items are variables that you need to input according to your setup. Explanations of each variable are given below.

rtsp:// – The RTSP protocol

[admin] – username of the camera/device
[password] – password of the camera/device
[IP address] – IP address of the camera/device. If you are not on the same local network, this should be the external IP address of the device’s network.
[port] – RTSP port number

[channel] – channel number of the stream

[stream] – main or sub stream (use “main” (01) for main stream and “sub” for substream (0)

[authbasic] – basic authentication for the stream (64).

Using VLC Media Player to Access an Amcrest Smart Home Device on RTSP?

Before proceeding, please ensure the device is properly added to the Amcrest Smart Home app, powered on, and the computer you are using is on the same network as the device. For information on how to set up your device on the Amcrest Smart Home app, please refer to the quick start guide provided with your specific device.

Step 1: Download the Amcrest IP config tool. To access the Amcrest IP config tool, please visit: http://amcrest.com/downloads

Step 2: Open the Amcrest IP config tool and locate the IP address for your Amcrest Smart Home device.

Please note, the IP address represented in the above image is for reference purposes only. The IP address for your specific device may be different depending on the network.

Step 3: Lauch the VLC Media Player

Step 4: In the toolbar, click on Media, then click on Open Network Stream to display the open-source window.

Note: The open network stream menu can also be opened by pressing Ctrl-N while the VLC player is opened.

Step 4: Enter the RTSP protocol into the Network Protocol field and fill in the information into the URL.

rtsp://admin:password@IPAddress:554/cam/realmonitor?channel=1&subtype=0&authbasic=64

Click Play.

You can now begin streaming your camera live.

How to Register an Amcrest Smart Home Account

How to Register an Amcrest Smart Home Account

Registering an Amcrest Smart Home account is easy using the Amcrest Smart Home app. The Amcrest Smart Home app can be downloaded from the App Store or Google Play Store.

Registering an account allows you to begin adding your Amcrest Smart Home devices into the app. Please note, if you currently have a Zencam Security account already, registration to the Amcrest Smart Home app is not necessary as these accounts will share the same credentials. If you have a Zencam account, simply download the Amcrest Smart Home app and enter your Zencam login information into the Amcrest Smart Home app to access your account.

For more information on how to register a Amcrest Smart Home account, please refer to the information provided below.

Step 1: Download the Amcrest Smart Home app from the App Store or Google Play Store and open the app. On the main screen, tap on Register.

Step 2: Select the region in which you reside and tap Next to continue.

Step 3: Enter a valid email address and tap the “I have read and agreed” check box. The “Send Verification Code” option will appear. This will be the code needed to register your account. Tap Send Verification Code.

Step 4: Check the email address you entered for the verification code. Enter the verification code into the app and tap OK to continue. Please note, the verification code will only be valid up to 15 minutes.

Step 5: Enter a password for your account into the app and confirm the password in the next field. Set a password with a combination of 8 – 32 letters and numbers. The password will be case sensitive. Tap OK to continue.

Your Amcrest Smart Home account has been registered successfully. You will now be able to begin adding devices to your account. For more information on how to add your specific Amcrest Smart Home device, please refer to the Quick Start Guide included with your device.

How to Download a MicroSD card Recording

How to Download a MicroSD Card Recording

Recordings in the Amcrest Smart Home app can be downloaded to your phone through the Amcrest Smart Home cloud or from a microSD card. For more information on how to download recordings from the Amcrest Smart Home cloud, click here.

A microSD card must manually be inserted into the device to retain and download motion events. For more information on how to download a microSD card recording, please refer to the information provided below.

Step 1: Log into your Amcrest Smart Home account and select your device from the Devices menu.

Step 2: Tap on “MicroSD Card”.

Step 3: Tap on the File List icon (  ) located in the Cloud playback interface.

Step 4: Select the recording you wish to download from the file list.

Step 5: Tap the download icon (  ) to download the recording.

The recording will begin to download.

A blue checkmark ( ) will appear next to the download icon once the recording has finished downloading. You can also share your recordings directly to other services on your smartphone via the share icon (  ) located in the middle of the download menu. Please note, the recording must be downloaded to the app first in order to share them.

Exporting the Recording to the Mobile Device

Recordings downloaded from the microSD card will be downloaded to the Downloads List folder. The Downloads List folder can be found in the Account menu.

Step 1: Exit the interface to access the main menu. Click Account.

Step 2: Click on Downloads List.

Step 3: Click on the Folder icon.

Step 4: Tap on the Export icon.

The event will be downloaded to the photo or gallery section on your phone.

How to Format a MicroSD card Using the Amcrest Smart Home App

How to Format a MicroSD card Using the Amcrest Smart Home App

A microSD card can be formatted using the Amcrest Smart Home app. This will clear all data on the microSD card and format the microSD card to FAT32. Formatting the microSD card is performed via the storage status menu in the app.

The storage status menu displays any current cloud or microSD card storage options applicable for your device. This option also allows you view current cloud subscriptions applicable to your device as well as format a microSD card right from your smartphone. For more information on how to format the microSD card, please refer to the information provided below.

Note: A microSD card can be formatted externally as well if needed. For more information on how to format a microSD card externally, click here.

Step 1: tap on the settings icon () on the live view screen. Tap on the Storage Status option located in the settings menu.

Step 2: The microSD card storage capacity will be displayed in this menu. If no microSD card is being read by the device the status will be “Disabled”. To format the microSD card, tap on “Format Storage
Device”.

How to Set a Motion Detection Schedule Using Amcrest Smart Home

How to Set a Motion Detection Schedule Using Amcrest Smart Home

A motion schedule allows you to set the device to begin recording motion detection events at a designated time. This is useful if you would like the device to only start detecting motion during specific times of the day. If you would like the device to record motion 24/7 you can leave the schedule as default. However, for more information on how to set a motion schedule, please refer to the information provided below.

Step 1: Log into the Amcrest Smart Home app and access your device.

Step 2: Tap on the Settings icon (  ).

Step 3: Tap on Motion Detection.

Step 4: Tap on Motion Schedule.

Step 5: Tap on the day of the week you wish to modify. If you are setting a schedule for multiple days of the week this can be done later in the interface.

Step 6: Tap on “Add Schedule”.

Step 7: Tap on “Start Time” and use the scroll option to select a time you want the motion schedule to start. Note: In this example we will be setting the start time to 6am (0600).

Step 8: Tap on “End Time” and use the scroll option to select a time you want the motion schedule to stop. In this example we will be setting the stop time to 5pm (1700). Tap on the back arrow ( Tap on “Repeat” to choose which days of the week you would like the motion schedule to apply. A green check mark will be displayed next to the active days. Tap on the back arrow (  ) to exit.

Step 9: Tap on “Repeat” to choose which days of the week you would like the motion schedule to apply.

A blue check mark will be displayed next to the active days.

Tap on the back arrow (  ) to exit.

Note: Motion schedules cannot overlap.

Step 10: Tap on the “Save” button to save your motion schedule. To add additional motion schedules, you can tap on Add Schedule and repeat the setup process.

Tap on the back arrow (  ) to exit.

How To Turn Off the IR LEDs

How To Turn Off the IR LEDs

Disabling the IR LEDs will result in night vision being disabled on your device. This function can be enabled or disabled using the Amcrest Smart Home app. Please note, certain Amcrest Smart Home devices, such as the Wi-Fi Doorbell camera and battery camera do not support this function. For more information on how to turn off the IR LEDs, please refer to the information provided below.

Step 1: Log into your Amcrest Smart Home account via the Amcrest Smart Home app.

Step 2: Select your device from the Devices menu.

Step 3: Tap on the Settings (  ) icon.

Step 4: Tap on Video Settings.

Step 5: Tap on the Night (  ) icon to turn the IR LEDs off and disable night vision.

Note: To turn the IR LEDs back on, tap on the Night (  ) icon again to enable night vision.

How To Delete a Device from the Amcrest Smart Home App

How To Delete a Device from the Amcrest Smart Home App

Deleting a device from the Amcrest Smart Home app will remove the device completely from your Amcrest Smart Home account. This is highly recommended if you are performing a factory reset on your device or need to remove the device from your specific account. For more information on how to delete a device from the Amcrest Smart Home app, please refer to the information provided below.

Step 1: Log into the Amcrest Smart Home app and select the device you want to delete from the Devices menu.

Step 2: Tap on the Settings (  ) icon.

Step 3: Scroll down to the bottom of the Settings page and tap on Delete Device.

Step 4: Confirm if you would like to keep or delete your cloud recordings after the device has been deleted. To keep the recordings, tap the “Keep Recordings” check box. Tap Delete to confirm.

The device has now been unbound and deleted from your Amcrest Smart Home account.

Unable to Get an SSID?

Unable to Get an SSID?

If you are having issues obtaining an SSID when adding your device into the Amcrest Smart Home app there may be a miscommunication happening between the app and your mobile device. This appears to be a more common situation among iOS users and we are currently working with Apple to device a solution. There is an easy fix you can use to resolve the issue. For more information on how to resolve this issue, please refer to the information provided below.

If the SSID for your Wi-Fi network is not pulling up in the app when attempting to add your Amcrest Smart Home device, close the app completely then power your mobile device off and back on again allowing it to restart.

Once your mobile device has finished restarting, ensure your mobile device is connected to the proper Wi-Fi network, open the Amcrest Smart Home app and continue to add your device as normal. The SSID for your network should populate allowing you to complete the setup process. For more information on how to properly add your device please refer to the included quick start guide provided with your device.

How To Verify/Update Firmware

How To Verify/Update Firmware

All firmware verification and updates will be available using the Amcrest Smart Home app. For more information on how to verify/update the firmware for your camera, please refer to the information provided below.

Step 1: Log into your Amcrest Smart Home account and select your device from the Devices menu.

Step 3: Once you are logged in, tap on the settings (  ) icon.

Step 4: In the settings menu,  locate the “Firmware Update” tab. If a firmware update is necessary there will be a red indication identifier prompting you that a firmware upgrade is ready. If there is not a red dot, you are operating on the most up to date firmware.

If you need to update the firmware, tap on the “Firmware Update” tab to proceed with the update.

Step 5: In the firmware update menu, you will notice the current version of firmware that is on your camera, and the latest firmware file that will be downloaded to your camera. To proceed with the update, please click on “Update”.

Step 6: You will then be promoted to upgrade the firmware. Tap Cloud Upgrade to begin. If you wish to cancel to process tap Cancel.

Step 7: The firmware file will begin to download from that point. Please wait for the download and upload of the file to complete its processes.

Once the process is complete, there see a prompt letting you know that the firmware has successfully updated, and the current version is now updated on your device.

How To Activate An Amcrest Smart Home Cloud Account

How To Activate An Amcrest Smart Home Cloud Account

Amcrest Smart Home cloud is an optional premium cloud storage option provided exclusively for Amcrest Smart Home products. Amcrest Smart Home products are not compatible with traditional Amcrest Cloud accounts and will require activation specifically through the Amcrest Smart Home app. For more information on how to activate an Amcrest Smart Home Cloud account, please refer to the information provided below.

Step 1: Log into your Amcrest Smart Home app and select the device you wish to activate.

Step 2: On the live view screen tap on Cloud Recordings.

Step 3: Tap on Activate Cloud Storage.

Step 4: Select a Cloud Storage plan from the list of cloud plans and tap Buy

Note: Currently, we only offer motion detection storage plans. Continuous recording plans are currently not available for Amcrest Smart Home cloud plans.

Step 5: Enter your billing information into the billing form. All plans will require a credit card to process the request.

After you have purchased your Smart Home cloud account you will be able to store and view your recordings all from the Cloud Recordings menu. Additionally, you can change your plan, update your payment method, as well as cancel a subscription right from the app.

Note: Any plan changes made to your account will only take place at the end of your current billing cycle.

How To Share/Remove a User

How To Share/Remove a User

Device sharing allows you to add specific Amcrest Smart Home users to share the live feed of your added device.  When you add a shared user, the shared user will have access to your camera and features such as live viewing, recording, playback, and two-way audio. If you would like to proceed with the device sharing process please follow the step by step instructions provided in this article.

Note: The maximum users allowed on a shared account is 6 users.

Step 1: Log into your camera via the Amcrest Smart Home app.

Step 2: Once you are logged in, access your device and select the settings (  ) icon in the upper right hand corner.

Step 3: In the settings menu, please click on “Device Sharing”.

Step 4: In the device sharing menu, tap on, “Add a Shared User”.

Step 5: In the Add Shared User menu, enter a registered Amcrest Smart Home account email you would like to share your device with. Once you have entered the email press the Save icon (  ) located in the upper right hand corner.

Step 6: Once you have pressed Save icon, you will be prompted whether or not you would like to add the shared user to your device. If you would like to proceed with the process, please press “OK”, if not, there is also an option to cancel the process.

Removing a Shared User

To remove the shared user from your device, tap on the “Remove” button.

Then tap on the Remove option to remove the shared user from your device.

The shared user can then log into their Amcrest Smart Home account and view the recently shared device by tapping on the device located in their devices menu.

How To View MicroSD Card Recordings

Please ensure you are using a class 10 or above microSD card that does not exceed the storage limitation of your device. The microSD card must be formatted to FAT32. This may have to be done manually as most programs do not format to this allocation automatically. For more information on how to format your microSD card to FAT32, click here

When a microSD card is inserted into the device, all motion based recordings will be stored to it. Additionally, if you have a Amcrest Smart Home Cloud account, recordings will be stored both on the cloud and microSD card. To view recordings from the microSD card, open the Amcrest Smart Home app and access your device.

On the live view screen, tap on the “MicroSD Card” menu located at the bottom right of the screen.

In the MicroSD card menu you will notice a list of recordings. Recordings can be accessed and viewed based on the date the motion occurred and can be found by tapping on the calendar menu in the app.

Select which day you would like to access from the calendar. You will notice a list of events located in the event timeline. To view the event, tap on the play button. You can also use the timeline to adjust and view specific events based on that time.

Note: All motion detection recordings will occur back to back in the interface which allows the device to capture all events without the use of a cool down period.

How To Activate Push Notifications Using Amcrest Smart Home

Push notifications, are events sent to your phone which let you know a motion or other event has been detected by the camera. These actions can range from a motion event being detected by your device by a call coming through from someone using your Amcrest WiFi doorbell.

Note: If you are adding your device in the Amcrest View Pro app, please make sure to enable push notifications using the Amcrest Smart Home app directly, not the view pro app.

Activating Push Notifications

Push notifications should be on by default, however, can be turned enabled or disabled using the Amcrest Smart Home app. These settings are device based and can be disabled or enabled per device associated with your Amcrest Smart Home account. To turn push notifications on or off, log into your Amcrest Smart app and select the device and click on the settings icon.

Scroll down and locate the push notification toggle switch. This option allows you to enable or disable push notifications for your device.

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EasyVMS Advanced Setup Guide, EasyVMS provides preview, playback and recording services for small network video surveillance. This manual may contain technical inaccuracies, and its content will be updated regularly without prior notice; the updated content will be added to the new version of the user manual. We may improve or update the products described in this manual at any time.

Maximum number of connected devices: 256  Real-time preview channels: 64

Maximum number of connected channels: 256  Number of remote playback channels: 4

Maximum number of search devices: 256  Number of remote video query channels: 4 Maximum number of local users: 16  Number of local playback channels: 1 Maximum number of cloud accounts: 1  Number of local video query channels: 1

Operating system: Microsoft Windows 7 and above

CPU: Intel AMD 32-bit or 64-bit Memory: 4G or higher

Note: Due to the different operating systems and hardware of PC platforms, the smoothness and functions of software operation are affected to varying degrees

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Find the EasyVMS installation file in the software directory, double-click the

EasyVMS installation file to install the client software, and a login dialog box will pop up, as shown below.

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Click [Cancel] to cancel the EasyVMS software installation, or click [Next] to enter the interface as shown:

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You can edit the storage location of [Destination  Folder], and click [Install] to enter the interface as shown:

Check [Run EasyVMS], click [Finish] button to enter the EasyVMS login interface. If [Run EasyVMS] is not checked, click [Run] to install EasyVMS only, and EasyVMS will not be run.

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Click  to run EasyVMS software and enter the EasyVMS login interface as shown

below:

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.5. Enter the EasyVMS management interface.

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Select in the upper right corner of the software to modify the user’s password or exit the EasyVMS software operation, as shown below;

Note: The default username of the local login is admin, and the default password is empty.

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Cloud account registration: Select [No account? Click here] on the EasyVMS login interface, enter the cloud account description interface, and download P6SLite to register a cloud account as required.

Manual login with cloud account: After completing cloud account registration, follow the steps below to log in with cloud account:

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.5. Enter the EasyVMS management interface.

Note: The current cloud account supports selecting corresponding addresses by country.

Scan and log in cloud account with P6SLite APP: Use P6SLite APP to scan the QR code, and the prompt will pop up on the mobile phone, as shown in the figure:

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Click the [Cancel login] button to cancel running EasyVMS on the PC. Click the [Login] button to run EasyVMS on the PC.

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Run EasyVMS and enter the EasyVMS login interface. When EasyVMS detects a new version, a prompt will pop up as shown in the figure below:

Click [Cancel] to cancel upgrading to the latest version.

Click [Upgrade], the “Download the Upgrade Package” prompt box will pop up, as shown in the figure below:

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After the latest version is downloaded successfully, a prompt box ” downloaded completed , do you want to restart the software and install the new version immediately?” will pop up as shown in the figure below:

Click [Cancel] to cancel installation of the latest EasyVMS firmware

Click [confirm], and the EasyVMS software will be automatically logged in after the latest firmware is installed.

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Select EasyVMS on the start menu, or start the shortcut on the desktop. After successful login, it will be shown in the figure below.

The main navigation buttons on the top of the interface are live, remote playback, local playback, Albums, Record plan, Face library management, Setting, Users, Logs, and APP. You can click the navigation button to enter the corresponding configuration interface. On the left side of the interface is the navigation, on the right side are the common functions and user help manual, and in the upper right corner are the current account login status, settings (including logout and password change), help, minimize, maximize, and close buttons. First start with device management and add devices.

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Click the device management button to enter the device management page, as shown in the figure below; in the device management page, you can perform manual addition, modification, batch deletion, batch upgrade, APP cloud account management, regional addition, batch addition, batch IP modification

and successfully added devices, right-click remote settings, time sync, clear alarms, display QR codes and other functions.

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Device management is displayed in two areas: added devices and LAN online devices (as shown in the figure below)

LAN online devices are detected device information (the detection protocols are only P6S and ONVIF), which can be filtered by the detection protocol on the right. Support (all, P6S and ONVIF protocol specific filtering)

LAN online devices: device IP, MAC, DID, device channel number, device model, protocol type currently used by the device, device firmware version and status will be displayed during detection. (Note: The status mainly displays the devices that have been modified in batches and the current response status of the device)

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(Note: When checking the ONVIF protocol device to modify the IP in batches, the default display cannot obtain the subnet mask and gateway, and the current protocol version does not support it)

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Batch addition button: add devices to the corresponding area of the added devices, supporting single selection and multiple selection. When multiple devices with different protocols are selected by default, the protocol of devices added by default is the protocol of the first device checked.

When adding in batches, you can switch the protocol type among P6S, P2P and ONVIF.

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When there are multiple areas on the left, clicking batch addition allows selecting the area to the corresponding area on the left.

After adding, the default alias of the device added by P6S or ONVIF protocol is ip, and the default alias of the device added by P2P protocol is the number in the middle of the did number.

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When a device has been added, the corresponding device information can be found in the added devices and the corresponding default area on the left. For the added devices, there is a regional module in the upper right corner to support the division and screening of devices in multiple areas.

Added devices: manual addition, modification, batch deletion, upgrade, batch import configuration and batch export configuration functions.

password and area. When adding P2P protocol devices, enter the device did, device password and area. The device alias is filled by default, and the filling logic is consistent with batch addition. (Note that the signaling port of the ONVIF protocol is different from that of the other two protocols)

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Upgrade function: Support local upgrades and cloud upgrades on the device side

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Check the specific device and click Upgrade, and the corresponding upgrade page will be displayed. (Note: The 16002 error message here indicates that the device firmware version is too old. It needs to be manually updated to the new firmware version in recent years before it can be viewed.)

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Select the added device and right-click the mouse. A prompt box will pop up to display the following functions: device configuration, synchronize time, clear events, and display QR code, as shown in the figure below:

1.Device configuration: Select the device added for the corresponding protocol P6S&P2P, right-click the mouse, select [Device Configuration], and the web interface of the device configuration will pop up, as shown in the figure below:

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Double-click the device alias in the device list on the left or click the play icon to open the preview of all channels of the device in the preview interface on the right, as shown in the figure below:

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Move the mouse over the image to display the title, which is: Device alias-channel name.

Click the cross in the upper right corner of the image to close the current preview image;

Click “Close Preview” in the list that pops up when you right-click the image to close the current preview image

Click the QR code icon in the upper right corner of the image to view the device’s DID number and DID QR code.

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There are the following function buttons on the real-time preview page:

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The  icon is the button to turn on/off all-channel recording. Clicking it will turn on/off all-channel recording;

The icon is the snapshot button. Clicking it will snapshot the image of all channels to the local computer;

The icon is the audio button. Clicking it can adjust the volume of the EasyVMS client;

The   icon is the button to turn on/off all-channel preview. Clicking it will turn on/off all-channel preview images;

The icon is the full-screen switch button. Clicking it can switch to full-screen preview. In full screen mode, you can right-click “Exit Full Screen” or press the ESC key on the keyboard to exit; The icon is the screen split button. Click it to set the number of screen splits. Currently,

single screen, four screens, nine screens, sixteen screens, twenty-five screens, thirty-six screens, forty-nine screens, and sixty-four screens are supported for preview;

The icon is the button to switch to previous screen or next screen. It can be used in single screen, four screens, nine screens, sixteen screens, and twenty-five screens.

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Different devices are divided into a group based on channels and regarded as a whole. After playing the real-time stream of this group for a specified time, it will automatically switch to the next group.

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Select a single image and right-click to bring up the right-click control menu, as shown below:

Click the [Close live] button to close the preview of the current channel; Click the [Audio on] button to enable audio preview of the current channel;

Click the [Start Recorded] button to enable single-channel recording of the current channel and save the recording locally;

Click the [Snapshot] button to enable snapshot of the current channel and save the image locally; Click the [Digital  Zoom] button to electronically zoom in on the channel;

Click the [Full Screen] button to switch the preview to full screen. It is the same as the “Full Screen” function in the toolbar at the bottom of the preview operation page;

Click the [Picture  Ratio] button to set the current preview aspect ratio to the original ratio or fill ratio;

Click the [Definition] button to switch the channel quality to the main stream/sub-stream (valid only for P2P (added by DID number) settings);

Click the [Speak] button to have a two-way intercom with the front-end camera;

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Click the [Remote Playback] button to jump to the remote playback page and automatically search and play the playback of this device channel today;

Click the [PTZ Control] button to expand the PTZ panel and control the PTZ of the current channel device;

Click the [Sync Time] button to synchronize the time of the current channel with the current PC time;

Click the [Device Config] button to open the device configuration page and configure the device.

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Click “PTZ” in the lower left corner to expand the PTZ control interface and operate some PTZ-related configurations. As shown below:

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After clicking to select the device channel, the calendar will display a small blue dot for the date with recordings. After selecting the date, click the “Search” button to find the recording. Click the play icon or double-click the time bar to play the playback video.

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For multi-view devices and NVRs, log in to the cloud account and it’s able to play back up to 4 channels at the same time. Check the channel to be played back, select the date, click Search, and click the time point on the timeline to be played back.

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video at the specified time point. Double-clicking the specified position on the timeline can also play the playback at the specified time point.

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Introduction to playback video control buttons

Stop: Stop playing the video;

Slow: Slow playback of the video, at 1/2x, 1/4x, or 1/8x speed;

Play/Pause: Play video/pause;

Fast: Fast playback of the video, at 2x, 4x, or 8x speed.

Turn on/off sound: Turn on/off the audio of the playback video;

Snapshot: Take a snapshot of the video and save it locally;

Download video: As shown in the figure, you can download a certain playback video file to your local computer.

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Local playback allows searching for video playback saved locally (including manual recording and scheduled recording). The usage is the same as the remote playback page.

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Local album is mainly used for managing local channel snapshot and recorded files (data of scheduled recording cannot be searched).

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the local.

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Enable the recording plan to automatically perform local recording on the channel device.

The scheduled recording mode options are: Custom, Automatic, Disable.

Select “Custom” for the scheduled recording mode, and customize the channel scheduled for recording, storage path, storage strategy and time.

Global configuration: The disk where the recording is saved. If you select C drive, the recording file is saved in C:\RecordPlan

Storage strategy: The measures taken when the available capacity of the selected partition is insufficient. “Loop write” means deleting from the earliest recording, reclaiming 10GB disk space, and continuing to save the latest recording. “Stop recording” means that no more recording will be performed.

Recording time schedule: Customize the recording time, and the blue square indicates that recording is enabled during this period. Click Copy to set the scheduled recording time of the channel in batches.

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Automatic scheduled recording

Select “Automatic” for the scheduled recording mode, all devices (non-P2P protocol) will enable all-day scheduled recording, and the recording files will be saved in non-system disks.

Select “Disable” for the scheduled recording mode, which means that scheduled recording will not be enabled.

Click to enter the system interface, as shown in the figure below

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Click  to enter the face database management interface. Face database management is divided into two modules: face database management and sync management, as shown in the figure below

organizations, modifying organization names, deleting organizations, and clearing organization personnel.

Add a subordinate organization: Click the button to enter the interface of creating a subordinate organization, enter the organization name, and click [Confirm] to create a new organization, as shown in the figure below:

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Create a new peer organization: Select the created subordinate organization, click the button to enter the interface of creating a new organization, click [Confirm] to create a new peer organization, as shown in the figure below:

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Note: The default organizational structure face database does not support the addition of peer

organizations, such as whitelists, blacklists, and guests.

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Clear face database: Click the button to bring up a prompt indicating whether to “Confirm to clear the current face database”, as shown in the figure below

Click [Confirm] to clear all organizations under the current face database, and the personnel information is also deleted.

Click [Cancel] to not clear all face data under the current face

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Search function: Name is empty, fuzzy, and accurate query, as shown in the figure below:

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Click the button to enter the addition interface, select photo, select the personnel photo, fill in the name and other information, click [OK], and view the added personnel in the face database information list, as shown below:

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Note: Personnel cannot be added repeatedly

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Select the personnel to be edited, click to enter the edit interface, edit the photo, name, gender, ID type and ID number, click [confirm], and view the modified new personnel information in the personnel information list, as shown below:

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Select multiple or one personnel to be deleted, click   to pop up a prompt box “Confirm to delete the selected personnel”, as shown below:

Click [Confirm] to delete the selected personnel.

Click [Cancel] to not delete the selected personnel.

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Click the   [Refresh] button to refresh the personnel information list to the latest information.

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Click the    [Clear] button to pop up a prompt “Confirm to clear the current organizational structure face”, as shown below:

Click the [Confirm] button to clear the personnel information in the current structure face database. Click the [Cancel] button to not delete the personnel information in the current architecture face database.

Note: This clear button does not support clearing the default face database organizational structure, such as the whitelist, blacklist, and guests.

Click the button to enter the file import interface, click [Select Folder], and select the folder to be imported, as shown in the figure below:

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Click [Select Folder] to enter the file import interface. After the import is completed, it is shown in the figure below:

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Note: Duplicate personnel cannot be imported repeatedly.

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Click [Cancel] to re-enter the file import interface, as shown in the figure below:

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Click [Import] to import the personnel information successfully, as shown in the figure below:

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Click to enter the export file interface, click [Browse], and select the export path, as shown in the figure below:

Click [confirm], and it will prompt “Face exported successfully”. In the directory selected on the PC,

you can view the exported face database, as shown in the figure below:

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Click to display the face database personnel information in list mode, as shown in the figure below:

11.Grid mode display

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Click  to display the face database personnel information in grid mode, as shown in the figure below:

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Enter the sync management interface, as shown in the figure below:

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Batch delivery of equipment: Select the face database, check the device, and click [Batch delivery], as shown in the figure below:

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The sync status in the list is updated to: Synchronization successful, which means that the delivery is successful.

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You can click the  button to enter the sync log interface and view the specific log information, as shown in the figure below:

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Deliver personnel information separately: Click the  button of the device to be

delivered, enter the personnel management interface, and select the face database to be delivered in the personnel information list, as shown in the figure below:

In the personnel information list column, click Deliver to deliver personnel separately.

Check multiple personnel information and click the [Deliver] button to deliver personnel in batches, as shown in the figure below:

When the prompt “Please confirm whether to deliver control in batches” pops up, click [Confirm] to deliver the device successfully, as shown in the figure below:

Click [Cancel] to not deliver personnel information to the device.

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Select the personnel information, and click Cancel in the list column. The status is updated to: Cancelled successfully. You can delete the selected members from the device individually.

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Select multiple personnel and click the [Cancel] button to delete the selected members from the device in batches, as shown in the figure below.

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Alarm prompt box: When the added device has an event alarm turned on and an object triggers the alarm event information of the corresponding device, the tool side will synchronously display the corresponding event in the corresponding drop-down box. The display picture is as follows

Expand the alarm prompt box to see the event source, event time, event details and snapshot module.

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1.Alarm button: Prompts that there is new alarm event information.

2.Trash can button: Click to clear the currently displayed event information.

3.Speaker button: Sound prompts that there is new event information.

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View button: Click to view the corresponding face recognition picture snap shot by the device.

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Parameter setting is divided into two setting modules: basic settings, advanced settings, import old version data and playback default parameters. By default, basic settings are displayed when you click into the page from the system navigation.

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Basic settings include: auto–start, automatic version update, automatically open video when user logs in, automatic adjustment of video resolution, automatically synchronize device time and save button.

Note: Parameter settings are effective for the entire tool and are displayed regardless of account. The default parameter check status of basic settings is shown in the figure below.

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resolution will be automatically adjusted when the device page is switched to single or quad-screen. It will switch from the resolution of the sub-stream to the resolution of the main stream. (Note: This function is supported by devices added by P6S protocol or ONVIF protocol. Devices added in the cloud account are P2P protocol devices and do not support this function.)

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Advanced settings include: automatically add LAN devices, automatically open video when adding devices, play sound reminders for new events, play videos without video signals, setting items and save button.

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The default parameter check status of basic settings is shown in the figure below.

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The priority of the externally disabled bell here is higher than the default parameter priority. Therefore, when this parameter is checked, but the corresponding bell is in the disabled state of manual operation, the sound prompt of the corresponding event cannot be heard.)

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The corresponding specific parameters are: single file recording duration, patrol interval, snapshot storage path, video storage path, system log storage duration, local port service and save button.

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Note: The imported data is a database of 3.x version. Database of 4.0 or higher version cannot be imported.

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Re-login to the tool, click the corresponding page, and the schematic diagram of the prompt window will be evoked.

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Note: Only the admin password can be modified, and the admin account cannot be deleted (as

shown below). For the added account, the username and password must be filled in, and the password must be secure. The password of the VMS account must consist of 8~16 digits and letters, and must contain numbers and uppercase letters.

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2.Filter:

A.Filter by time: filter by start time and end time.

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Filter by name: The log supports name filtering. When you enter the corresponding description keywords, you can search for the corresponding log operation (as shown in the following figure)

3.Log export function: The searched log data can be exported. Custom path and custom name are supported for the exported files. The default file name is “year_month_day_hour_minute_second.XLSX”. The example is as shown in the following figure

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Click to download the APP, and a prompt pop-up box will be given to display the P6SLite APP download QR codes for IOS and Android.

DAHUA AI Setup Guide, Zhejiang Dahua Technology Co., Ltd., headquartered in Binjiang District, Hangzhou, is a security equipment manufacturer and supplier with a global brand reputation. With over 18,000 employees worldwide, Dahua is a recognized and used brand in 180 countries.

DAHUA AI Setup Guide

How To Use Smart Search

Description

This article will show you how to use the Smart Search feature to review recorded events with added analytics.

Smart Features include:

The features of different devices varies and the Smart Search options available depends which feature the device supports.

Prerequisites

Video Examples

Smart Search of Tripwire with Object Filter enabled (Person and Vehicle):

Smart Search of Face Detection using Facial Attributes to search:

Video Instructions

Step by Step Instructions

Smart Search by Face Detection

1. From the Main Menu click AI

2. Click Smart Search > Face Detection

3. Use the drop-down box to select the Channel to search

4. Use the Start Time / End Time fields to enter a date range for the search

5. Click ‘Smart Search’ once parameters have been set

6. The search results will be displayed

7. Double click any entry to begin playback

8. Use the buttons above the search result to Export and Backup any entries

Click to highlight/select a single entry

Use the checkbox to select multiple entries at once

Smart Search by IVS

1. Enter the Main Menu

2. Click Smart Detection

3. Click Smart Search – on the left side of the screen

You can search recorded SMD, Human Face, and IVS data.

This guide will use IVS but the procedure is similar.

4. Use the drop-down menu to select the Channel # to search and the Type of IVS rule to search for

5. Click the Begin and End time to enter a time range for the search

6. Click Search

7. The Search results will appear in the center of the screen

The results can be displayed in Graph or List (shown below)

Both will show the Event Type, Time and include a snapshot (if enabled)

8. You can quickly playback the Event by

Graph View: Double click the Event

List View: Click the icon under “Playback”

9. To Export an event use the checkbox to select the Events you wish to Export then click Export int he bottom right of the screen. A USB drive must be inserted in the unit to Export the files to.

How To Setup Heatmap

Description

This article will cover how to setup Heatmap in a Dahua recorder

Prerequisites

Video Instructions

Step by Step Instructions

1. From the Main Menu click AI

2. Click Parameters > Smart Plan

3. Click the Heat Map icon to enable

4. The icon will turn blue when selected

5. Click Apply to Save

6. Click Parameters > Heat Map

7. Use the drop-down box to select the channel

Click the toggle button to Enable

Click the Setting button to create a Schedule for the Heat Map

8. Click Apply to Save

Heat Map is enabled

How To Setup Tripwire

Description

This article will show you how to setup the tripwire IVS feature on a supported device

Prerequisites

Video Instructions

Step by Step Instructions

1. From the Main Menu click AI

2. Click Parameters > Smart Plan

3. Use the drop down box to select the Channel

4. Click the IVS icon to enable.

The icon will highlight when selected.

Click Apply

5. Click Parameters > IVS

6. Use the drop-down box to select the Channel

Then click Add in the lower right side of the screen to Add an IVS rule

7. The created rule will appear in the list

.

9. Click the Pencil icon to draw the Tripwire rule

10. The Channel will fullscreen.

Left click anywhere inside the video frame to begin drawing the Trip line, then use the mouse to draw the trip line.

Right click to end drawing

11. The Tripwire menu will appear

Click  icon to set the Target Filter (maximum and minimum size size for Objects to follow rule)

Click  icon to clear the current rule

Once the tripwire rule settings have been created click OK

12. Click the  icon to set the Trigger settings when the IVS Tripwire rule is engaged.

13. The Trigger menu will appear

Once the trigger rule settings have been created click OK

14. Once all Tripwire settings have been configured, Click Apply in the lower right of the screen to save all changes

15. The created Tripwire is now programmed

People Counting

Description

This article will show you how to use the People Counting feature

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Prerequisites

Video Instructions

Step by Step Instructions

1. From the Main Menu click AI

2. Click Parameters > Smart Plan

3. Click the People Counting icon to enable.

4. The icon will turn blue when selected.

Click Apply to save

5. Click Parameters > People Counting

6. Use the drop-down box to select the channel.

Click the toggle button to enable

7. Use the drop-down box next to Rule Type to select from the People Counting feature options. There are two options:

8. Click the RULE button to create the area and rule for the People Counting

9. You can enter a name for the rule in the Name field

Click Draw Area or Draw Rule to create/edit the current rules.

Click the  icon to delete the rule.

10. To create the detection area start by clicking ‘Draw Area’ then left click and drag in the video frame to draw the area.

Right click to complete the drawing

11. To create the detection line start by clicking ‘Draw Rule’ then left click and drag in the video frame to draw the line.

The arrow in the line will denote which direction will count as a ‘Enter’ or ‘Exit’

Draw the arrow from Left to Right

To create a Downward facing arrow

Draw the arrow from Right to Left

To create an upward facing arrow

12. Click OK to save the Area and Rule Drawings

13. Click ‘Setting’ next to Alarm to configure additional settings for People Counting

14. Use the top part of the menu to configure the settings for the On Screen Display Overlay for People Counting

OSD Overlay: Toggle to enable or disable overlay. Press the ‘Clear’ button to clear the current People Counting values

Enter No.: Toggle to enable or disable the overlay for counting people who Enter

Leave No.: Toggle to enable or disable the overlay for counting people who Leave

15. Use the lower part of the menu to configure the parameters for the People Counting alerts and installation configuration

Enter No. – Alarm will trigger when this # of people are counted who Enter

Leave No. – Alarm will trigger when this # of people are counted who Leave

Stranded No.

Max Detect Height (in cm)

Min. Detect Height (in cm)

Click OK once all parameters have been set

16. To create a schedule for People Counting click the ‘Setting’ button next to Period

17. Use the interface to create a schedule for People Counting

Click OK once the schedule has been completed

By default it will count 7 days a week, 24 hours a day

18. Configure the alarm output for when the People Counting alarms are met (Enter/Exit Number, Stranded)

Click Apply once parameters have been set

Completed People Counting setup with On Screen Display enabled at Live View

How To Setup Abandoned Object

Description

This article will show you how to setup the Abandoned Object IVS feature on a supported device

Prerequisites

Video Instructions

Step by Step Instructions

1. From the Main Menu click AI

2. Click Parameters > Smart Plan

3. Use the drop down box to select the Channel

4. Click the IVS icon to enable.

The icon will highlight when selected.

Click Apply

5. Click Parameters > IVS

6. Use the drop-down box to select the Channel

Then click Add in the lower right side of the screen to Add an IVS rule

7. The created rule will appear in the list

9. Use the dropdown box to change the Rule Type to “Abandoned”

10. Click the Pencil icon to draw the Missing Object rule

11. The Channel will fullscreen.

Left click anywhere inside the video frame to begin drawing the detection area for the object.

Right click to end drawing

12. You can use the Missing menu that appears for additional rule settings:

Click  icon to set the Target Filter (maximum and minimum size size for Objects to follow rule)

Click  icon to clear the current rule

Once the Abandoned Object rule settings have been created click OK

13. Click the  icon to set the Trigger settings when the IVS Abandoned Object rule is engaged.

14. The Trigger menu will appear

Once the trigger rule settings have been created click OK

Once all Abandoned settings have been configured, Click Apply in the lower right of the screen to save all changes

15. The created Abandoned rule is now programmed

How To Setup Missing Object

Description

This article will show you how to setup the Missing Object IVS feature on a supported device

Prerequisites

Video Instructions

Step by Step Instructions

1. From the Main Menu click AI

2. Click Parameters > Smart Plan

3. Use the drop down box to select the Channel

4. Click the IVS icon to enable.

The icon will highlight when selected.

Click Apply

5. Click Parameters > IVS

6. Use the drop-down box to select the Channel

Then click Add in the lower right side of the screen to Add an IVS rule

7. The created rule will appear in the list

8. Use the dropdown box to change the Rule Type to “Missing”

10. Click the Pencil icon to draw the Missing Object rule

11. The Channel will fullscreen.

Left click anywhere inside the video frame to begin drawing the detection area for the object.

Right click to end drawing

12. You can use the Missing menu that appears for additional rule settings:

Click  icon to set the Target Filter (maximum and minimum size size for Objects to follow rule)

Click  icon to clear the current rule

Once the Missing Object rule settings have been created click OK

13. Click the  icon to set the Trigger settings when the IVS Missing Object rule is engaged.

14. The Trigger menu will appear

Once the trigger rule settings have been created click OK

15. Once all Missing Object settings have been configured, Click Apply in the lower right of the screen to save all changes

16. The created Missing rule is now programmed

How To Setup Intrusion Detection

Description

This article will show you how to setup the Intrusion IVS feature on a supported device

Prerequisites

Video Instructions

Step by Step Instructions

1. From the Main Menu click AI

2. Click Parameters > Smart Plan

3. Use the drop down box to select the Channel

4. Click the IVS icon to enable.

The icon will highlight when selected.

Click Apply

5. Click Parameters > IVS

6. Use the drop-down box to select the Channel

Then click Add in the lower right side of the screen to Add an IVS rule

8. The created rule will appear in the list

9. Use the dropdown box to change the Rule Type to “Intrusion”

10. Click the Pencil icon to draw the Intrusion rule

11. The Channel will fullscreen.

Left click anywhere inside the video frame to begin drawing the detection area for the Intrusion.

Right click to end drawing.

12. You can use the Intrusion menu that appears for additional rule settings:

Click  icon to set the Target Filter (maximum and minimum size size for Objects to follow rule)

Click  icon to clear the current rule

Once the Intrusion rule settings have been created click OK

13. Click the  icon to set the Trigger settings when the IVS Missing Object rule is engaged.

14. The Trigger menu will appear

Once the trigger rule settings have been created click Apply, then click Back to return to the previous menu

15. Once all Missing Object settings have been configured, Click Apply in the lower right of the screen to save all changes

16. The created Intrusion rule is now programmed

Dahua AI setup guide, Configure Dahua AI, Dahua AI features setup, Dahua IVS setup, Dahua Smart Plan configuration, Dahua WizSense setup, Dahua WizMind setup, Dahua AI camera setup, Dahua NVR AI configuration, Dahua AI analytics guide, Set up Dahua Face Detection, Dahua Face Recognition setup, Dahua Perimeter Protection guide, Dahua SMD (Smart Motion Detection) setup,

Dahua People Counting configuration, Dahua Heat Map setup, Dahua ANPR (Automatic Number Plate Recognition) setup, Dahua Tripwire setup, Dahua Intrusion Detection setup, Dahua AI coding setup, Dahua AI NVR analytics, Dahua AI camera analytics,

Dahua AI rules configuration, Dahua Smart Search setup, Dahua AI recording setup, Dahua AI alarm setup, Dahua AI event configuration, Dahua AI deep learning setup, Dahua AI system integration, Dahua AcuPick setup, Dahua AI troubleshooting guide

Akuvox ACMS Administrator Guide, This manual is intended for the administrators who need to properly manage personnel, devices, access control configurations, personnel attendance and shift schedules on Akuvox ACMS (Access Control Management System).

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About This Manual

This manual is intended for the administrators who need to properly manage personnel, devices, access control configurations, personnel attendance and shift schedules on Akuvox ACMS (Access Control Management System).

This manual applies to version 2.2.0.4 of ACMS. For new information or the latest software version, please consult our technical support.

Akuvox ACMS Administrator Guide

Product Overview

ACMS (Access Control Management System) is designed with the idea that personnel, devices, access control, personnel attendance and shift schedule etc. are separated in their configurations which can later be conveniently incorporated to form a complete and integrated access control and attendance management.

Users using ACMS will be able to:

ACMS currently applies to A01/A02/A03/A05 access control terminals, E16, E18, X915S door phones, and A092 access controllers.

ACMS Installation

Installation Requirements

Prior to the installation of the ACMS software, you are required to make sure that the following installation requirements are met:

If the Firewall is not turned off, please add the following ports to the whitelist.

Steps

Install ACMS

ACMS is to be installed on your computer using compressed files.

4. Click Next to go to the next step.

5. Click on Next to accept the agreement.

6. Enter the User Name and Company Name and click Next.

7. Select the installation path by default or the other path to your preference and click Next.

8. Click on Install to finish the installation.

Note

Set up ACMSServer Manage Software

ACMSServer Manage is software that is installed along with the ACMS. The software is designed to provide two types of services called ACMSService, and WatchdogService.

Log in ACMS

To log in to ACMS, you are required to enter the username admin, and the password admin by default.

To log out, just click  on the upper right corner of the screen.

Configure Network Connection

In order to achieve normal data transmission and interaction with other devices, you are required to select one network adapter that will come with a corresponding IP address so that a sole data transmission port between the ACMS and devices can be established.

Note

1.Click on  on the upper right corner and select System Setting, then select Network.

2.Select your network adapter with its corresponding IP address.

ACMS Main Interface Introduction

ACMS main interface mainly consists of four modules, namely the Device Management module, Personnel Management module, Access module, and Attendance module.

Device Management

In the device management module, you can manage the device in terms of adding, editing, deleting the device(s) individually or in batch, and synchronizing the time zone to the corresponding device(s) you selected. You can also search the data.

Add Device

Adding a device in ACMS can be done manually or by scanning.

When a device is in self-configuration mode and is added to ACMS, it will automatically switch to ACMS mode. This mode can be confirmed by accessing the device web interface and going to Status > Info > Product Information.

Note

Add Device Manually

1.Click New   in the upper left to open the Add Device page.

2.Do as the following:

Note

3. Click OK. The added device and its information will be displayed on the Device Management screen.

Add Device by Scanning

1.Click Scanning Device  to discover all the devices in the same LAN network.

2.Click Refresh to refresh the device list if needed.

3.Check off the desired devices and add click Add.

4.Click Yes when you are asked.

Note

Edit Device

You can edit the device if needed.

1.Click  of the desired device.

2.Edit the device name, MAC address, or add or disable relays according to your need.

3.Click OK.

Delete Device

To remove a device, do as the following.

1.Tick the check box of the specific device(s)you want to delete.

2.Click the  of the specific device to delete the device or you can delete multiple devices by clicking the  to delete the device in batch at one time.

3.Click Yes.

Search Devices

The device search can be done by first filtering the device status as indicated by All, Online, and Offline before entering the search information for the targeted device search.

Refresh Device Information

When any changes are made to the device information displayed on the Device Management screen, such as IP address, MAC, status, firmware, mode and more, you can update such information by clicking   in the upper tab bar.

Go to Device Web Interface by One-Click

You can go to any ONLINE device’s web interface by clicking on its  icon in the Operation column.

Note

Sync Between ACMS and Devices

Sync Access Authentication Data

ACMS is able to facilitate the synchronization of door access authentication data, e.g., fingerprint and face data, between ACMS and the device(s).

Obtain Data from Devices

The Data column displays the identifiers for door access authentication data, such as fingerprints, obtained from each device. When a new device is added, this column will initially be blank until data is retrieved from the device.

To request data from a device, do as the following.

1.Make sure your desired device is online, and click  in its Operation column.

2. Clicks Yes on the confirmation window, the system will start to retrieve data from the device.

3. The corresponding data identifier will then display in the Data column.

Note

Send Data to Devices

To transfer door access authentication data between devices, you can synchronize the data obtained from one device to another. For instance, if you have fingerprint data for users 1, 2, and 3 on device A, you can sync this data to device B. This will enable users 1, 2, and 3 to use their fingerprints to access device B.

1. Find the device that you need its door access data, and click the data type in the Data column.

2. The Sync Data to Device screen opens. Check off the device that you want to apply the data to.

Note

3. Click OK. Wait until the device’s status changes to be Succeed.

Sync Time Zone to Devices

In Version 2.2 and later, upon connecting to ACMS, the device will receive an update with the computer’s time zone file and current time zone. This ensures consistent times on both ends and avoid the time inconsistency due to daylight saving time.

If the computer’s time zone changes, to sync it for selected devices, do as the following.

2. Confirm the operation by clicking Yes.

Update Access Control Changes to Devices

To apply access control configurations and changes, including both personnel and access group, to corresponding devices, you need to sync them manually.

Update Authority Group

The Update Authority function allows for the synchronization of changes made to the Authority Group associated with devices. If any changes are made to the authority group, the Update Authority button appears in the upper right corner . Clicking the button will take you to a page that displays all the related devices. To send the updates, just click Update to Devices. Once the changes are successfully sent, the button will disappear.

Update Personnel and Authority Group

If you make any changes to on the Personnel or Authority Group screens, you need to go to the Device Management page, select the relevant devices, and click  to send the changes to the devices.

Personnel Access Management

The Personnel Management module is primarily designed to manage department and personnel in terms of adding, deleting, editing personnel and department, importing, and exporting the personnel data and photos, and adjusting the department for personnel. You can also search the personnel to find the information needed.

Add Department

Departments are structured in nodes. Each level of the node can be further extended to the nigh level of subordinating nodes in descending order, however, there is no limitation on the number of paralleled subordinating nodes. You can manage and add the personnel to the designated department at different levels of nodes.

1.Click on  at the root node.

2.Enter the department name to add a department.

3. Click OK for confirmation.

If there are several departments, you cam click on  to quickly display all of them.

You can also click  to collapse the list.

Edit Department Name

1.Click on  of the department for which you want to change the name.

2. Change the department name according to your need, and click OK for confirmation.

Delete Department

You can delete the department you created if needed.

1.Click on  of the department you want to delete.

2. Click Yes for confirmation.

Note

Add Personnel

You can add personnel in the designated department in which you enter the personnel information such as personnel name, ID, photo, etc. While assigning the personnel with the PIN code and card number for the door access.

1.Click on the department in which you want to add personnel.

2.Click  to go to Add Personnel interface.

3.Enter the personnel information.

4.Click on Browser to upload the personnel photo and click on Reset if you want to clear the photo.

5.Tick the check box to select the authority group you created in Access Control module, or you can search the authority group in the field.

6.Click OK for confirmation.

Key information for adding personnel

No.	Information	Description
1	Personnel ID*	Personnel ID number (employee number) is the required information that can only be consisted of alphabets or numbers with 23 characters maximum.
2	Name*	Personnel name is the required information with 63 characters maximum.
3	Department	The department field automatically displays the node (sub-department) that is immediately subordinated to the exact department you selected. If the department you select has no nodes (sub-department) under it, then the node for the department selected will be displayed. For example: if you click and select the node “Technical Training” under the parent node “Technical Department”, then the node information for the “Technical Training” will be displayed.
4	Gender	Gender is “—” by default, you can select “Male” or “Female”.
5	Email	Email is left blank by default with a maximum of 127 characters.
6	Mobile Phone	Mobile Phone is left blank by default, you can enter the mobile phone number that should be no more than 63 characters.
7	Certificate Type	You can select the Certificate type (ID type) from the pull-down list according to your need.
8	Certificate Number	You can enter the specific ID number needed for the personnel with 63 characters maximum.
9	Hire Date	Hire day refers to the employee start date.
10	Birthday	Birthday refers to the data of birth of the employee.
11	Private Key	Enter the configured PIN code for the door access. The PIN code can only be consisted of numbers (2-8 characters in combination) and should not be duplicated.
12	Card Number	You can enter multiple ID card numbers separated by “;” with no more than 63 characters. And the ID number should not be duplicated.
13	Authentication Code	An authentication code is used for door opening via My MobileKey app. Click  to obtain the code, or click  to delete the code. Note: 1.The authentication code is used with My MobileKey for hands-free door unlocking. With the app, the door can be opened automatically as you come close to the door or with a single click on the app. 2.Authentication code will be sent via SMTP server to the user’s email after you fill in the user’s email and set up the SMTP server.
14	Pairing Status	It will display “Paired” if the authentication code you obtained has already been set up in My MobileKey. It will display “Unpaired” if the code you obtained has not been set up in the app.
15	Web Relay	Select the Web Relay associated with the personnel. The default is 0. After syncing to the device, you can check this info by going to the device web interface User > Web Relay page.
16	Floor	Select the floor number(s) that the personnel is allowed to access.
17	Authority Group	Search and select the authority group that incorporates a designated set of door access control schedules, devices and personnel for the door access.

Note

Note

Note

•  icon will appear on the upper right corner of the screen whenever there are any changes occurred to the authority group setting, you are required to click on the icon so synchronize the changes to the device(s).

Send Authentication Code

Authentication code can be sent to your targeted users for the My MobileKey application. You will need to set up your STMP server first, then select the users you want to send the code to.

1.Click on  on the upper right corner, and select System Setting in the pull-down list, then select SMTP.

2.Fill in, for example, your name or company name for identification, then enter your email and email password.

3.Fill in the SMTP server, and the SMTP port of your email.

After all are set up, the authentication code can be sent to the user’s account from your Email.

To send the authentication code to the selected users, do as follows:

1.Select Personnel Management Module, then select .

2.Select users you want to send the authentication code to. You can search to find the personnel if needed.

3.Click OK for the confirmation.

Edit Personnel

After adding personnel, you can edit the personnel information if needed.

1.Click on or double click on the specific line of the personnel to be edited.

2. Change the personnel information you want to change.

3. Click OK for the confirmation.

Note

Delete Personnel

Personnel can be deleted separately or in batch.

1.Click  of the specific personnel to be deleted.

2.Click YES for confirmation.

1.Tick the check box of the personnel to be deleted.

2.Click  to deleted the ticked personnel.

3.Click Yes for confirmation.

Import and Export Personnel Data

ACMS allows you to import and export personnel data inclusive of personnel information and personnel photo for the convenience of the personnel management.

Import Personal Data

1.Click  and click “Import Personnel” in the pull-down list.

2. Click Select File to find the file to be uploaded.

3. Click to select the .xlsx personnel data file and click Open to upload the file.

4. Click OK for confirmation.

Note

1.Select the .jpg or .jpeg photo that are named by “personnel ID + name” and right- click to compress them into .zip file directly (for example T1234+Jim).

2.Clickand click “Import Personnel Photo” in the pull-down list.

3. Click Select file and find the .zip photo file.

4. Click and select the .zip file and click Open to upload the file.

5. Click OK for confirmation.

Export Personnel Data

1.Click  and click on Export Personnel in the pull-down list.

2. Select the path in your local PC to export the personnel .xlsx file.

3. Click Save to export the file to the designated path on your computer.

Personnel Information File Template:

Key Field Format:

Note

1.Click  and click on “Export Personnel Photo” in the pull-down list.

2. Select the path on your local PC to export the personnel photo .zip file.

3. Click on Save to export the file to the designated path on your computer.

Adjust Department for Personnel

You can make personnel adjustments by moving the person to a different department if needed.

1.Tick the check box of the personnel for whom you want to adjust the department.

2.Click and select the department to which you want to move the personnel.

3.Click “OK” for confirmation.

Search Department and Personnel

You can enter the personnel ID, Name, and department name in the search field to find the information related to specific personnel or department if needed.

Access Control and Logs

In the access module, you can create an inventory of access control schedules that can be readily pulled out to be incorporated with the specific device(s) and authority group as a whole for integrated access control. In addition, the access module allows you to open and close doors with one click, set up anti-passback and see door access logs.

Click to delete the items in the list below

Manage Access Control Schedule and Holidays

ACMS allows you to create, edit, and delete the access control schedules and holidays.

Set the Access Control Schedule

Create a schedule

A complete access control schedule includes schedule type, schedule name and time schedule.

1.Click  to go to Schedule Setting.

2.Select the schedule type among Daily, Weekly, and Normal).

3.Create a proper schedule name.

4.Set the time schedule for the validity of the door access.

5.Click OK for confirmation.

Note

Edit Access Control Schedule

To change the schedule settings such as type, time and date, do as the following:

1.Click  or double-click on the specific line of schedule type to be edited.

2.Change the schedule related settings according to your need.

3.Click OK.

Note

Delete Access Control Schedule

Access control schedule can be deleted separately or in batches.

1.Find the access control schedule you want to delete, and click   in the Operation column.

2.Click Yes for confirmation.

1.Check off the access schedule to be deleted.

2.Click  to delete all the schedules that are ticked.

3.Click Yes for confirmation.

Search Access Control Schedule

You can search for a specific access control schedule by entering the keyword in the search field.

Set Holidays

The Holiday function is used to control access to the office area during the set holiday periods. This feature allows you to add, edit, and delete holidays, and apply them to the Authority Group.

Add a Holiday

To add a new holiday, do as the following:

1.Click on  on the left side of the screen.

2.Select the desired dates by clicking on them, and they will be marked with a blue circle. To re-select the dates, click  on the upper right.

3.Enter the holiday’s name on the upper Holiday Name box. Please note that the name cannot be the same as others.

4.If needed, you can set the holidays to repeat every year by turning on  or change the year .

5.Click Confirm.

Once created, the holiday will be displayed on the left side of the screen.

Edit a Holiday

You can edit a set holiday, such as its name, dates, year and more. To do so, just select the desired holiday from left side of the screen, and change the setting.

Delete a Holiday

To delete a holiday, select it from the left side of the screen, and click .

Manage Access Control

Authority Group

Create an Authority Group

You can create an inventory of authority groups that can be applied to the specific person(s), device(s), and access time schedule included in the access control group.

1.Select Authority Group in the Access Control module.

2.Click  to create an access authority group.

3.Enter the group name.

4.Select the schedule type and the device(s) together with its relays to be included in the authority group.

5.If needed, select the holidays you want to apply to the group. Once added, the users cannot access preset devices in the holiday period.

6.Add the department and person to be bound with the group.

7.Click OK.

Note

Edit Authority Group

You can edit the authority group in terms of the authority group name, schedule type, device, and personnel.

1.Click  or double click on the specific line of authority group you want to edit.

2.Edit the settings in the authority group according to your need.

3.Click OK for confirmation.

Note

Delete Authority Group

You can delete the authority group separately or in batches.

1.Click on of the specific line of the authority group you want to delete.

2.Click Yes for confirmation.

1.Check off the specific line of the authority group(s) you want to delete.

2. Click  and click Yes for confirmation.

Search Authority Group

You can search the specific authority group by entering the authority group name in the search field.

 Unlock Doors by One-Click

The Real-Time Monitoring function allows you to take immediate action in emergency situations by either unlocking or locking all doors with a single click.

On the Real-Time Monitoring screen, you can:

Auto-Open Doors When an Emergency Alarm Triggers

When this feature is turned on, an Open All Doors command will be automatically sent to all devices from the ACMS when an emergency alarm is received. By default, this feature is turned off.

To enable this feature, move the toggle marked in the below picture to be ON.

Note

Lock or Open Doors by One-Click

The Lock Down feature allows you to quickly and easily lock online relays and security relays of the devices added on ACMS with a single click.

When the Always Open feature is enabled, the relays and security relays will keep open until they are manually closed.

Note

The system will returns the results after you perform Lock Down or Always Open.

Open or Close Specific Doors

You can also open or close doors on individual or multiple specific online devices. On this screen, you can see all devices added to the ACMS and can then click the Open or Close button to operate.

Note

If at least one relay or security relay of a device is successfully opened or closed, the system will display a success message. While if all relays of a device fail to open or close, the system will display a failure message.

 Check Door Magnets Status

Door magnet status is display next to the device name. The gray icon indicates that it is closed, and the blue icon is for open status.

 Anti-Passback

Anti-passback is a security mechanism preventing an access card or similar device from being used to enter an area a second time without first leaving it. In this case, each entry must be followed by the exit for the next successful entry.

Add Anti-Passback Devices

ACMS needs to add devices and set up its anti-passback methods for both the device and Wiegand. To enable this function, do as the following：

1.On the Anti-Passback screen, click .

2.Check off at least one device to proceed.

3.Select the Internal and Wiegand Anti-passback methods among None, Entry, and Exit.

4.Add additional Wiegand if needed.

5.Click OK.

Note

Edit Anti-Passback Devices

When editing, you cannot change the device that is set as an anti-passback device.

1.Double-click the desired device or click on its  in the Operation column.

2.Change its anti-passback methods or add new Wiegand.

Note

Delete Anti-Passback Devices

To delete single device, click on  in the Operation column.

To delete multiple devices, check off the desired devices and click on the upper delete button .

Your title goes here

Logs

In the sub-module Log you can check the door access records, temperature records, and alarm records.

Daily Door Logs

On the door log screen and select Daily Log on the upper left, you can check and search door access records in terms of what access types are used, and who in which department have been granted or denied the door access during a certain time range.

See and Search Door Log

1.Select the time range for the door log.

2.Select filtering range among All, Open Door Succeed, and Open Door Failed.

3.Click Snapshot to see photo captured by the device.

Note

Delete and Clear Door Log

1.Tick the check box of the specific door log.

2.Click to delete the ticked door log.

1.Click  to delete all the logs.

2.Click Yes for confirmation.

Export Door Log

The door log can be exported to a designated path on your computer in .xlsx format.

1.Click  and select the path to which you want to export the file to your local PC.

2.Click Save.

Recheck Log

Recheck Log is a feature that can work in conjunction with the Anti-passback function. It facilitates the situation where a person is unable to enter or exit due to reasons such as being lost or forgetting to swipe a card. You can use this feature to perform recheck operations for the user, thereby relieving the abnormal situation and ensuring that the user can enter or exit normally the next time.

Perform the Recheck Operation

To recheck for an user, do as the following.

Once the recheck operation is complete, a new door log will be generated. The name of the record will display as Administrator and the verification mode will be Server.

Search and Export Recheck Logs

You can filter the logs by specifying time, Personnel ID and name. You are also allowed to export the filtered logs with one click.

Temperature Log

In the temperature sub-module, you can check and search temperature records collected in the device that is equipped with Akuvox digital temperature detector during a certain time range.

See/Search Temperature Log

Delete/Clear Temperature Log

1.Tick the checkbox of the specific temperature log.

2.Click  to delete the ticked temperature log.

1.Click  to delete all the temperature logs.

2.Click Yes for confirmation.

Temperature log can be exported in .xlsx format. to the designated path on your computer.

1.Click  and select the path to which you want to export the file in your local PC.

2.Click Save.

Alarm Log

The Alarm Log screen displays all alarm histories reported by devices such as tamper alarm, alarm door opened, break-in intrusion, and emergency alarm. All logs can be deleted, cleared, and exported.

Search Alarm Logs

You can filter the logs by specifying date and time, entering the device, and selecting the log type.

Export Alarm Logs

Alarm logs can be exported in .xlsx format. to your computer.

1.Click  and select the path to which you want to save the file in your local PC.

2.Click Save.

Delete/Clear Alarm Logs

You are able to delete certain logs or clear all logs.

1.Check off the specific logs.

2.Click  to delete the selected.

1.Click  on the top.

2.Click Yes for confirmation.

Attendance Management

The attendance module allows you to set up holidays, attendance device locations, and work timetables, and manage employee shifts, leave, and attendance.

Holidays

You can set up holidays that can be automatically integrated into your work schedule and attendance.

Add a Holiday

Edit a Holiday

1. Double click the desired holiday or click on  in its Operation column.

2. Edit the holiday information according to your need.

Delete Holiday

You can delete holiday(s) one by one or in batch.

1.Click on  of the specific holiday you want to delete.

2.Click Yes.

1.Check off the desired holidays, or the box next to Holiday Name  to select all.

2.Click Yes.

Attendance Point

There can be more than one device for personnel’s punch-in and punch-out, therefore you might need to name the devices based on their locations (location point) so that attendance records of the specific attendance device(s) can be obtained.

Create Attendance Point

1.Click on .

2.Fill in the attendance location name and select a device for it.

Modify Attendance Point

You can modify the point’s name, while the device selected cannot be changed.

1.Double click the desired point or click on  in its Operation column.

2.Change the point’s name.

3.Click OK.

Delete Attendance Point

You can delete the attendance device point separately or in batch.

1.Click on  in the desired point’s Operation column.

2.Click YES.

1.Tick the checkbox  of the attendance points you want to delete.

2.Tick the checkbox if you want to delete all the existing attendance points.

Shift Schedule

The Shift Schedule sub-module allows you to plan for the work shift timetables, shift management, shift adjustment, and manage the attendance record and leave the report for the employees.

Timetables

Create Timetable

You can create an inventory of shift timetable templates that can be later conveniently pulled out and applied to the specific work shift(s) for the specific employee(s). You can define time table setting in terms of setting up timetable names, types, as well as work hours and attendance time to be applied to the timetable.

1.Go to Attendance module and navigate to Shift Schedule > Shift.

2.Click  to add a timetable.

3.Set up timetable names and types, and attendance time in the timetable.

Parameters Setup

Edit Timetable Template

After timetables are created, you are allowed to edit the timetables if needed.

1.Click on  of the specific timetable you want to edit.

2.Edit the timetable according to your need.

Note

Delete Timetables

You can delete the existing timetables separately or in batch if needed.

1.Tick the checkbox  of the timetables you want to delete.

2.Tick the checkbox if you want to delete the existing timetables.

Note

Shifts

You can create shift templates and assign them to employees.

Create a shift

To create a shift template, do as the following.

1.Click on  to start creating shift schedules.

2.Select the created timetable template(s) for the shift schedule in the Period field.

3.Setting up the shift schedule to be carried out by day, week, or by month as well as the shift cycle times.

4.Click on and blue high-light days you want to implement the shift and click  if you want to clear the day(s) high-lighted.

Parameters Setup

Search a Shift

You can search the needed shift when there are multiple shifts.

Edit a Shift

You can edit the shift templates in terms of changing the shift name, shift cycle, and shift timetable (Period).

Delete a Shift

1.Click on the shift template you want to delete in the shift column on the left.

2.Click on  to delete the shift.

3.Click on Confirm, and then Yes.

Note

Shift Management

After you created shift template(s) you can select the specific shift template from the shift inventory and applied it to the employees’ regular shift and temporary shift schedule while defining how long a shift should last, and to which department(s) and employee(s) the shift is to be assigned. And you can search, check, and delete shift(s) afterward if needed.

Assign Regular Shift to Employees

You can assign a regular shift template to the specific department(s)and employee(s).

1.Click on .

2.Select the shift schedule template and the time range you want to apply.

3.Select the department(s) and employee(s) you want the shift to be applied to.

Note

Assign Temporary Shift to Employees

You can assign a temporary shift schedule to the specific employees of the specific department when a temporary change or adjustment of shift for the employee is needed.

1.Click on .

2.Select the shift and the time range you want the shift to be applied.

3.Select the department(s) and employee(s) you want the shift to be applied to.

Note

Search/Check the Assigned shift

You can search the regular and temporary shifts that are assigned to the employees. You can also check the work calendar of the employee for the details.

1.Search the employees’ shift by entering the employee’s name and ID number in the search field. Click on Reset to quickly clear the search field if needed.

2.Click on  of the specific employee if you want to check the employee’s work calendar.

Edit the Assigned Shift

You can edit the assigned shift in terms of changing the shift and shift valid time range for the specific employee if needed.

1.Click on  of the specific assigned shift you want to edit

2.Change the shift and shift valid time range for the assigned shift.

Delete the Assigned Shift

You can delete the assigned shift(s) if needed.

1.Click on the  of the specific assigned shift if you want to delete it separately.

2.Tick the checkbox(s) of the assigned shift(s) and click   to delete all of the shifts.

Leave Management

You can create, search, edit and delete employee leaves.

Customize Leave Types

AMCS allows you to add additional leave types if the default ones cannot meet the actual needs. This feature is used in conjunction with the Leave Management.

Add a new leave type

1.On the Attendance Regulations > Leave Type, click on .

2.Name the leave type. Note that the name must not be empty or duplicate with existing types.

3.Click OK.

Edit a Leave Type

When editing a leave type, the new name will be synchronized in real-time with the Leave Management module.

Note

To edit a leave type, just double click it or click on  in its Operation column.

Delete the Leave Type

You can delete a leave type if it is no longer needed. Once a leave type is deleted, it will no longer be displayed on Leave Management module.

Note

To delete single leave type, just click on  in its Operation column. If you want to delete more than one of them, check off the desired types and click on .

Search a Leave Type

The Leave Type interface allows you to search for leave types by entering the name of the type.

Add a Leave

You can create leaves for the employees by defining what the leave types are, when the leave starts and ends, to which employee the leave is to be applied, etc.

Search a Leave

Edit a Leave

You can edit leave in terms of changing the leave type, leave start time, and end time.

1.Click on  of the specific leave you want to edit.

2.Change the leave information.

Delete a Leave

You can delete leave separately or in batch.

1.Click on  of the specific leave you want to delete.

2.Tick the checkbox  of the leaves you want to edit or tick to delete all the leaves.

Attendance Report

Search/Check/Export Daily Attendance Report

You can manage your attendance report in terms of searching, checking, and exporting your attendance report on a daily basis.

Click on , you can see all employees daily attendance reports. Do any of the following if needed:

• Export an xls. format reports by clicking on  and selecting the information display on the reports.

The following is a daily attendance report example.

Search/Check/Export Monthly Attendance Report

Click on , you can see all employees monthly attendance reports. Do any of the following if needed:

• Export an xls. format reports by clicking on  and selecting the information display on the reports.

Correct Check-In/Out Time

You can correct employee’s clock in/out time by performing a rechecking. You can also fix the missed punch if employees forgot to clock in or out.

1.Click on .

2.Check off the record(s) that you want to fix the check-in/out time.

3.Click on .

4. Tick the checkbox of the missing check-in or check-out, and click OK. The employee’s attendance record will be updated accordingly.

Note

.

Check/Export/Delete the Recheck-In/Out Record

Click on , then you can see all employees rechecking reports. Do any of the following if needed:

• Search specific rechecking report by

• Entering employee’s name or ID number.

• Select a certain time range.

• Export an xls. format reports by clicking on  .

• Delete reports by checking off the specific reports and clicking .

System Settings

ACMS allows you to export the system data to your PC as a backup in advance, which can be later imported back to the ACMS in case missing data occurs. In addition, you can also create and modify the password.

Set a System Language

ACMS now supports 4 languages: English, Chinese, Russian, and Turkish.

To set your preferred language, click on  in the upper right corner, and select System Settings > Language.

Import and Export System Data

1.Click on  in the upper right corner and select Database from the pull-down list.

2.Click  and select the path to which you want to export the data to your computer.

3.Click on  in your computer to confirm the path.

4.Click OK for confirmation.

1.Click on  in the upper right corner and select Database from the list.

2.Click on  to select the data file to be imported to the ACMS.

3.Click Open to upload the file, then click Yes for confirmation.

Note

.

Modify Login Password

1.Click on  in the upper right corner and select System Setting in the pull-down list.

2.Click on Password.

3.Change the password.

4.Click on OK.

SMTP Configuration for Emails

SMTP is used for sending employees PIN codes when creating authentication codes. To set this up, click on  in the upper right corner, and select System Settings > SMTP.

Note

.

Parameters Setup:

Employees will receive such a PIN code email:

Lock/Unlock ACMS

You can lock the ACMS interface using the Login password when you are managing the ACMS for security purpose.

To lock the software, click on  in the upper right corner, and select Lock from the pull-down list.

To unlock, you have to enter the login password.

Note

.

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What is YCC365？

YCC365 is a line of smart Wi-Fi video cameras designed for home security and surveillance, frequently used for indoor and outdoor monitoring. These cameras are typically managed through a mobile app called YCC365 Plus, available for smartphones and tablets, enabling users to access live video feeds remotely from anywhere at any time.

Key Features of YCC365 Cameras

Popular Uses and Cost Advantages

YCC365 Plus App: User Data and Experience

Is YCC365 Right for You?

Based on my review, I suggest you consider YCC365 cameras if you need security cameras that are flexible and don’t cost too much. They offer remote viewing and work with many smart devices. You should know that the app’s performance and video streaming quality can change, sometimes based on software updates.

YCC365 Vs YCC365 Plus: Core Differences and Features

Feature Comparison: YCC365 vs YCC365 Plus

Key Features of YCC365 Plus

How to Power On Your YCC365 Camera

Step 1: Plug in the Camera

Step 2: Insert a TF (microSD) Card (If Supported)

Step 3: Confirm Camera Power & Startup

How to Install YCC365: Download & Launch the YCC365 Plus APP

Download the YCC365 Plus app

Register and Set Up Your Account

How To Connect YCC365 Cameras to WiFi

How to Add YCC365 Camera via QR Code (Fastest Method)

QR Code Setup YCC365 Cameras

AP Hotspot Mode Setup

Wired Network (Ethernet) Setup

How to Share Access with Others

Final Checks After Connection

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new Features

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4. Remote playback of videos stored in TF card and cloud to keep the wonderful moments.

5. One device can be shared and watched by multiple users.

PREPARE YOUR PHONE

1. Connect your smartphone to 2.4GHz Wi-Fi.
DO NOT choose 5G Wi-Fi if you use a Dual-Band router.
5G Wi-Fi can be supported only from 5G/2.4G Dual-Band cameras.

2. Raise the volume on your smartphone to hear the connecting process.
3. Download & Install the HapSee Mate.