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EZCloud Quick Install Guide v2

admin — Sat, 06 Apr 2024 17:15:23 +0000

EZCloud is Uniview’s remote connection backend that allows for P2P device management. EZCloud provides the user with an abundance of features that make sharing device access easier and more secure. The integrator and installer can use EZCloud to connect to customer devices and troubleshoot.

EZCLOUD REGISTRATION

Uniview provides a web portal to sign up and register an account with EZCloud. http://en.ezcloud.uniview.com It is recommended that Internet Explorer 8 or higher be used to view the web portal.

There are a few aspects to note about the web portal:

• A QR Code is displayed on the right side of the page. Scanning this code will download the EZView phone application onto the smart phone for use.

• On the upper right, there are Login and Sign up links for setting up and managing EZCloud accounts. The Help link provides a Quick Guide developed by Uniview for a more in-depth review of how P2P functions

An account can also be registered through the EZView smart phone application. See Adding A Device -> EZView

ACCOUNT SIGN UP

Signing up an account is very similar to most other online account registration as seen from the image above. Enter in the proper information requested such as the Username, Password and a valid Email

address. Click the Acquire button to receive a registration email which provides a Verification Code. Please note that the email may take several minutes to arrive.

Enter the Verification Code into the box provided and click the Sign-up button to register the new EZCloud account.

PRO TIP: Integrators and Installers can setup an account and then share device access to customer accounts for managing multiple devices and providing support later.

ACCOUNT LOGIN

Login either with the Username or registered Email address created previously for account management. If the password has been forgotten, there is a link provide for password retrieval.

EZCLOUD MANAGEMENT

Once the register code is located, there are three different ways to add and manage devices on an existing EZCloud account; through the EZCloud web portal, through the EZView smart phone application and through the EZStation CMS.

EZCloud Quick Install Guide v2

The Register Code is a unique 26 digit & character string that is used to connect a device to the EZCloud service. This code also comes in a QR format for quick scanning. There are a few places you can find the Register Code:

• On a sticker found on the recorder itself. It is typically located on the top (black chassis) or the bottom (white chassis) of the recorder. See the image below for an example.

Note the QR Code on the sticker for quick adding the device to an EZCloud account via the EZView smart phone application (more on the EZView app later in this guide).

• Within the recorder interface – right click on the Live View screen and select Main Menu (login if needed). Navigate to System, Network and then the myCloud tab (as seen from the image below).

The myCloud feature is toggled on by default. Please note that a new myCloud account cannot be registered from the recorder interface.

NOTE: On some device firmware versions Uniview uses the title myCloud rather than EZCloud. The URL containing myCloud will redirect to the proper EZCloud URL accordingly.

• Using the Wizard – upon first booting a new recorder, the startup Wizard will appear with the QR code to download the EZView smart phone application and to scan to add the device (after registering an account via the phone app). The EZView phone app will be discussed in more detail later in this guide.

• On a web browser – enter in the IP address of the device (local, remote or domain) and accessing the web interface. In the web interface, there is a similar menu to the one found on the recorder’s interface (see above). Once logged in, navigate to the Settings tab, then Network, then the myCloud submenu.

NOTE: Currently (as of December 2015), the web interface of Uniview devices will only work properly on Internet Explorer version 8 or higher.

EZCLOUD WEB

Once logged into the EZCloud web portal (as described in the EZCloud Registration guide section above), the backend will appear as the image shown above. To add a device, click the + Add Device button and a new webpage will display with entry boxes for both the Register Code and Device Name. The Register Code is the 26 digit and character string detailed in the section above. The Device Name is a title that represents the device being registered (e.g. Office B, 123 Elm St, ABC Company, etc.)

After clicking the Add button, the Device List will appear again with the newly registered device listed under My Cloud Devices. If the P2P service plug-in was not previously installed, the follow message will appear on the upper most portion of the web page:

Click the Download link and install the plug-in (the computer may have to be restarted to complete the install) After rebooting the Windows PC and accessing the EZCloud backend again, there may be a similar message on the lower portion of the web page as follows:

On the management page, there are three different sections: My Cloud Devices, Shared Cloud Devices and Sharing Records.

MY CLOUD DEVICES

The My Cloud Devices section of the EZCloud management page lists all added devices to the registered account. The devices can be navigated using a simple interface utilizing arrows to browse through the results (see toolbar at the bottom of each section).

As with the following sections, there are multiple columns that denote information that pertains to the recorder(s) registered to the account.

• Device Name – the name given to the device when it was first registered.

• Device Type – the model # of the registered device

• Device IP – the external IP address of the registered device

• Latest Online Time – the time the device was last detected to be online

• Status – indicates whether the device is Online, Offline or having a network error

• Share Device – a link that provides a menu to share the registered device:

NOTE: The ‘Share To’ input box receives the email or username of the account being shared to. A date and time can be set indicating how long the device will be shared. A specific user group can be selected defining the rights given to the shared device. Finally, a description can be entered to let the user know details that represent the device.

• Change Name – a link that allows the user to change the name of the device

• Retrieve Password – allows the user to generate an overriding password in the case of a forgotten password:

NOTE: All information will be entered automatically into the above form as it pulls it from the registered device. By clicking the Acquire button, the form will send an email with the verification code. Enter the verification code into the input box and click Retrieve to receive a password. The generated password will only work for the valid date and only if the device is properly set to the valid date. If the date is set incorrectly on the device, adjust accordingly on the Retrieve Password web page.

• Access Device – provides a link that will launch the device’s web service page, allowing remote access. NOTE: Login credentials are not needed when accessing the device since the device is already authorized by EZCloud.

SHARED CLOUD DEVICES

The Shared Cloud Devices section displays a list of devices that were shared to the registered account. The columns of information in this section are very similar to My Cloud Devices, however there are some unique information displayed for shared devices.

• Owner – the name of the account that originally registered and shared the device

• Valid Until – when sharing a device, a specific date and time can be set as an expiration period which is displayed in this column

• Description – displays relevant information pertaining to the device created by the owner at the time of sharing the device

All other columns such as Status, Change Name, Access Device and so forth, function exactly the same as in the My Cloud Devices section.

SHARING RECORDS

The Sharing Records section displays a list of devices that have been shared by the registered account. As with the previous sections, there are some columns of note.

• Share To – the account name that the device was shared to

• User Role – if multiple accounts were set up on the device, the sharer can opt to change user rights by selecting the applicable account for the Share To user to login with. NOTE that Share To users will not need to be supplied login credentials since the device has been pre-authorized by being registered to EZCloud.

EZVIEW

EZView is Uniview’s smart phone application for monitoring, configuring and managing multiple camera systems. Typically, a device will be added to an EZCloud account using the EZView app due to the ability to forgo using a computer for set up.

REGISTER (EZVIEW)

On the main screen, there is an icon in the upper left-hand corner that appears to be like three lines stacked. This is the main menu button. Click the main menu button and then click the P2P Account link at the top of the menu. This will bring up a Login screen that also has a few notable links. The first is the Sign-Up link that will allow for a new account to be registered through the app (similar to the web portal method detailed earlier in this guide). The second link, Forgot Password, gives a similar menu to allow for an email verification and password change.

Once logged in to the registered EZCloud account, the P2P Account menu will appear (referenced above). On the P2P Account menu there are a few minor options which include the ability to change the account’s username and password. The My Sharing Records menu lists all instances of when devices have been shared from the current account and sharing can be canceled on any of these instances.

My Devices links to the Devices menu which displays all devices added to EZView (includes MyCloud Devices). See the third image above; there are different icons that indicate what kind of device is being listed. The light blue recorder with a cloud symbol indicates a device added via EZCloud and the teal recorder with the share icon indicates devices that have been shared via EZCloud.

ADD A DEVICE (EZVIEW)

To add a new device to EZCloud, click the small + icon in the upper right-hand corner of the Devices menu. Below is an image of the Add Device menu.

The Add Device menu contains the following options:

• Add By – gives three different options to add devices: P2P, IP/Domain and EZDDNS. This guide will cover the P2P method of adding a device (EZCloud).

• Scan – this option appears when P2P mode is selected (default). Scan allows the user to scan a QR code to quickly enter in the Register code. QR codes are found in a variety of locations (detailed in the Register Code section earlier in this guide).

• Name – enter in the name of the device for personal reference.

• Register Code – either automatically grabbed via QR code scan or may be entered in manually to register the device (see Register Code section).

• Live View and Playback – allows the user to select the quality of the video for live and playback. The options are Smooth, Balanced and Clear. Smooth mode is essentially Sub Stream and Clear mode is Mainstream. Balanced will only work if Sub Stream is enabled as it fluctuates between Sub and Mainstream depending on bandwidth usage.

The Save button in the upper right (looks like a floppy disk) will add the device to the logged in registered account. The Start Live Preview button will not only add the device, but it will also launch all cameras in Live View.

NOTE: A registered EZCloud account must be logged in before adding a new device via P2P.

EZSTATION

EZStation is Uniview’s CMS software that allows for monitoring, configuring and managing multiple camera systems on a Windows PC. NOTE: Currently (as of December 2015) there is no CMS software developed for Apple Mac computers.

REGISTER (EZSTATION)

Registration of a new EZCloud account is straight forward; on the Home Screen (shown above) click the Device Management tile and then click the Cloud Device on the left toolbar under the Device tab. By clicking the Register button, the EZStation software will launch an Internet Explorer browser window to register an account online. The process of registering on the EZCloud web portal is located in the EZCloud Registration section of this guide.

Once registered (or if already registered) click the Login button to enter in the login credentials for the EZCloud account of choice. Other options include Auto Login, applying for an account from the login menu and account password recovery.

DEVICE MANAGEMENT (EZSTATION)

There are two main sections of interest here: the My Cloud Device list and the Shared Cloud Device list. Above those two lists are a header with the currently logged in EZCloud account, a Refresh link to refresh the current lists, a Switch Account link which launches a new login menu for account switching and a Logout link.

MY CLOUD DEVICE (EZSTATION)

The My Cloud Device list is dedicated to managing devices that have been added to the registered EZCloud account. The toolbar has the following features:

• My Cloud Device(x) where x indicates the number of devices in the list.

• Add – registers a new device to the currently logged in EZCloud account. Prompts for Registration Code and Device Name.

• Edit – can change the device name either locally or both locally and on the cloud.

• Delete – removes device from the list (NOTE: it will also remove it from the account).

• Sharing – share the selected device with another account.

• Sharing Records – lists the devices that were shared from this account along with applicable information.

• Search Bar – search for a registered device in the list by entering a keyword(s).

SHARED CLOUD DEVICE (EZSTATION)

The Shared Cloud Device list displays the devices that have been shared to the currently logged in account. If the integrator opts to share cloud devices with the end user, then the end user will be utilizing this list to see the status and have access to those devices. The toolbar has the following features:

• Shared Cloud Device(x) where x indicates the number of devices in the list.

• Edit – allows changing of the device name either locally or both locally and on the cloud.

• Cancel Sharing – essentially removes a device from being shared to the currently logged in account.

• Search Bar – search for a shared device in the list by entering a keyword(s).

Viewing and configuring the cloud devices listed in the Cloud Device menu is the same as any of the other device types on the Device Management page. Please see Uniview’s help file by clicking the User Manual button the topmost toolbar in the upper right of the EZStation software, to learn about how to group devices to prepare them for live viewing.

ADDITIONAL INFORMATION

Cloud Update (firmware) will not function unless the device is registered to an EZCloud account.

EZView has a speed test function that allows the user to find the upload speed for a device registered to the currently logged in EZCloud account.

A device can only be registered to one EZCloud account. All other accounts need the device to be shared to them by the EZCloud account that the device was originally registered to unless the device is deleted from the original account’s device list.

EZCloud may be referred to as MyCloud on older firmware versions.

P2P refers to Peer-To-Peer. A “Cloud” device refers to, in the case of EZCloud, a device that has been registered to EZCloud for remote connection (not a remote storage medium). The way P2P works is that the device connects to the EZCloud server and then to the end user. The EZCloud acts as a go between, rather than having to open up ports (pinholes, virtual servers, etc.) to allow remote access to offsite clients. This is the preferred method of remote connection since open ports can pose a security risk and can be difficult to setup on complex networks (especially when a firewall is implemented).

Also, many satellite internet service providers and mobile hotspots will not allow ports to be opened unless a static IP is purchased (usually at a premium).

Alibi Security Firmware and Manuals 2024

admin — Fri, 15 Mar 2024 20:26:26 +0000

Alibi Security Firmware and Manuals 2024, Alibi Security is a trusted provider of security technology, cloud solutions, and growth enablement services—serving thousands of security professionals for more than 30 years. We are committed to quality, continuous innovation, and the investment in the PEOPLE, SOLUTIONS, and SUPPORT required to help our Dealer Partners succeed.

Alibi Vigilant

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for any Security Challenge

Alibi solutions are designed – based on dealer feedback – to deliver the best possible user experience from installation to operations. Alibi Vigilant gear delivers high-resolution video security – from 2MP to 8MP – and flexible channel counts – 4CH to 128CH – to handle projects of all sizes. Alibi Vigilant gear is built with the latest features including Starlight chipsets, powerful video analytics, advanced compression, power-over-ethernet and more. Nearly every Alibi Vigilant product is NDAA compliant and are approved for use on federally-funded projects.

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Our solutions specialists will be on-site to answer any questions.

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Alibi Security Firmware and Manuals 2024

How to check your Alibi Witness firmware version

The firmware version that has been loaded on your recorder is noted on the large yellow sticker on the outside of your recorder box. You need to compare this version with the latest firmware available on-line by following these instructions.

Download the Alibi Firmware Upgrade Instructions for detailed information.

All available software and firmware downloads can be found on the Alibi Downloads Page.

Tirade WIP Series Firmware Update

As of May 2015, all Tirade WIP series wireless access points feature an updated firmware version, enhancing both performance and stability.

The latest version of Tirade firmware features an upgrade from iPoll to a proprietary iPoll2 transmission mode. iPoll2 transmission mode uses a centralized control scheme and ensures smooth packet transmission of voice, video, and data, and features a smarter polling method than iPoll—polling data more often.

If you have previously purchased Tirade WIP series wireless access points and are adding new units to expand your wireless security solution—please make sure that the firmware matches. Because iPoll2 is a proprietary format, all integrated Tirade WIP devices need to be running the latest version of firmware—to ensure seamless communication between devices.

Below are the Tirade firmware upgrade release notes, along with a link to firmware updating instructions.

NOTE: Before you begin any firmware updates, please read the entire set of instructions for updating the firmware.

Are You Running the Latest Tirade Firmware?

To ensure seamless communication between all Tirade devices, please verify that you’re using the latest (and most secure) firmware, we provide the following resources:

• Visit our current firmware page for latest releases, release notes and upgrade instructions, and read the entire set of instructions before performing a firmware update.

• Search for your product online, and select the “Resources” tab for all related SW releases and release notes

• Call our technical support team for assistance in performing the upgrade process

NOTE: NOTE: Upgrading to the latest version of firmware will also allow you to take advantage of new features and functionality that has been added to the software since you purchased or last upgraded your product.

Alibi Vigilant IP Camera Firmware

Looking for firmware? Find the latest firmware downloads, release notes and firmware instructions for current and discontinued Alibi Vigilant IP cameras in the following table.

IMPORTANT – Alibi Vigilant IP Camera Firmware Update:

We have released a new version of firmware for Alibi Vigilant IP cameras that fixes the ability to reset passwords for IP cameras. If you want to enable this functionality on installed Vigilant IP cameras, we recommend you click the following link to find complete directions to download the new software to upgrade your IP cameras.

Alibi Vigilant IP Camera Firmware Installation Instructions

Alibi Vigilant IP Camera Control 4 Connection Driver

If you have further questions, please contact Technical Support for assistance at 888.858.1442.

IPC_D1202 Firmware for the following camera models.

ALI-FB20-W, ALI-FB20, ALI-FB20-Z
ALI-FB40-W, ALI-FB40, ALI-FB40-Z
ALI-FD20-V, ALI-FD20-VZ
ALI-FD40-V, ALI-FD40-VZ
ALI-FT20
ALI-FT40

Firmware Download

Release Notes

Release Date

IPC_D1202.P72 Firmware

IPC_D1202.P37 Firmware

IPC_D1202.P72 Release Notes

IPC_D1202.P37 Release Notes

04/27/2021

11/9/2020

IPC-G6107 Firmware for the following camera models.

ALI-FB80
ALI-PD40-VZA
ALI-FD80-V
ALI-PT40-ZA
ALI-FT80
ALI-PB40-ZA
ALI-PB40-A
ALI-PD40-VA
ALI-PT40-A
ALI-PM40-A

Firmware Download

Release Notes

Release Date

IPC_G6107 P61 Firmware

IPC_G6107 P96 Firmware

IPC_G6107 P91 Firmware

IPC_G6107 P87 Firmware

IPC_G6107 P61 Release Notes

IPC_G6107 P96 Release Notes

IPC_G6107 P91 Release Notes

IPC_G6107 P87 Release Notes

06/2/2022

03/10/2022

04/28/2021

11/9/2020

DIPC-B1209 Firmware for the following camera models.

ALI-FB20-U
ALI-FD20-VU
ALI-FT20-U

Firmware Download

Release Notes

Release Date

DIPC-B1209.6.13 Firmware

IPC_D1209 Firmware

DIPC-B1209.6.13 Release Notes

IPC_D1209 Release Notes

7/4/2022

11/9/2020

DIPC-B1226 Firmware for the following camera models.

ALI-FB20-AW
ALI-FD20-VAW

.
Firmware Download	Release Notes	Release Date
DIPC-B1226.6.5 Firmware	DIPC-B1226.6.5 Release Notes	9/25/2023
DIPC-B1226.1.66 Firmware	DIPC-B1226.1.66 Release Notes	6/30/2022

DIPC-B1211 Firmware for the following camera models.

ALI-FB40-U

Firmware Download

Release Notes

Release Date

DIPC-B1211.6.18 Firmware

IPC_D1211 Firmware

DIPC-B1211.6.18 Release Notes

IPC_D1211 Release Notes

7/4/2022

11/9/2020

GIPC-B6102 Firmware for the following camera models.

ALI-PS40-A
ALI-PT40

Firmware Download

Release Notes

Release Date

GIPC-B6102.26.36 Firmware

GIPC-B6102.26.10 Firmware

GIPC-B6102.26.36 Release Notes

GIPC-B6102.26.10 Release Notes

04/27/2021

11/9/2020

GIPC-B6106 Firmware for the following camera models.

ALI-PF50-A
ALI-PB80
ALI-PT80
ALI-PZ50-ZA

Firmware Download

Release Notes

Release Date

GIPC-B6106.8.47 Firmware

GIPC-B6106.8.38 Firmware

GIPC-B6106.8.11 Firmware

GIPC-B6106.8.47 Release Notes

GIPC-B6106.8.38 Release Notes

GIPC-B6106.8.11 Release Notes

07/4/2022

04/27/2021

11/9/2020

CIPC-B2302 Firmware for the following camera model.

ALI-PZ51-UZA

ALI-PZ20-LUZAI

Firmware Download

Release Notes

Release Date

CIPC-B2302 9.5 Firmware

CIPC-B2302 5.8 Firmware

CIPC-B2302 9.5 Release Notes

CIPC-B2302 5.8 Release Notes

9/19/2023

7/11/2022

6/30/2022

4/12/2022

QIPC-B1203 Firmware for the following camera models.

ALI-XB80-ZA
ALI-XD80-VZA
ALI-XT80-ZA
ALI-XF120-A

Firmware Download

Release Notes

Release Date

QIPC_B1203.16.10 Firmware

QIPC_B1203.15.6 Firmware

QIPC_B1203.11.12 Firmware

QIPC_B1203.16.10 Release Notes

QIPC_B1203.15.6 Release Notes

QIPC_B1203.11.12 Release Notes

06/30/2022

05/17/2022

04/27/2021

11/9/2020

QIPC-B6209 Firmware for the following camera models.

ALI-XF120-VAI

.
Firmware Download	Release Notes	Release Date
QIPC_B6209.2.7 Firmware	QIPC_B6209.2.7 Release Notes	08/30/2023
QIPC_B6209.1.76 Firmware	QIPC_B6209.1.76 Release Notes	08/03/2023

QIPC-B6501 Firmware for the following camera models.

ALI-XF160-UA

.
Firmware Download	Release Notes	Release Date
QIPC-B6501.6.5 Firmware	QIPC-B6501.6.5 Release Notes	09/20/2023

QIPC-B2202 Firmware for the following camera models.

ALI-PZ21-UZA
ALI-PZ40-VUZAI
ALI-PB40-VUZAIE
ALI-PB80-VUZAIE

Firmware Download

Release Notes

Release Date

GIPC_B2202 9.5 Firmware

GIPC_B2202 7.11 Firmware

GIPC_B2202 6.31 Firmware

GIPC_B2202 5.8 Firmware

GIPC_B2202 3.75 Firmware

GIPC_B2202 9.5 Release Notes

GIPC_B2202 7.11 Release Notes

GIPC_B2202 6.31 Release Notes

GIPC_B2202 5.8 Release Notes

GIPC_B2202 3.75 Release Notes

9/19/2023

6/9/2023

2/22/2023

7/11/2022

6/30/2022

4/12/2022

1/17/2022

CIPC-B2302 Firmware for the following camera models.

ALI-PZ20-ZA

.
Firmware Download	Release Notes	Release Date
CIPC-B2301 Firmware	CIPC-B2301 Release Notes	11/9/2020

CIPC-B2302 Firmware for the following camera models.

ALI-PZ20-LZA

.
Firmware Download	Release Notes	Release Date
IPC_HCMN2103 Firmware	IPC_HCMN2103 Release Notes	11/9/2020

CIPC-B2302 Firmware for the following camera models.

ALI-PZ20-LUZAI

Firmware Download

Release Notes

Release Date

CIPC-B2302.6.63 Firmware

CIPC-B2302.3.86 Firmware

CIPC-B2302.6.63 Release Notes

CIPC-B2302.3.86 Release Notes

08/29/2022

08/19/2022

06/30/2021

QIPC-B8701 Firmware for the following camera models.

ALI-XF80-LA

Firmware Download

Release Notes

Release Date

QIPC-B8701.11.5 Firmware

QIPC-B8701.8.3 Firmware

QIPC-B8701.5.12 Firmware

QIPC-B8701.11.5 Release Notes

QIPC-B8701.8.3 Release Notes

QIPC-B8701.5.12 Release Notes

07/11/2022

06/30/2022

04/12/2022

04/27/2021

11/9/2020

DIPC-B1216 Firmware for the following camera models.

ALI-FB21-A
ALI-FB21-Z
ALI-FD21-V
ALI-FT21-A

Firmware Download

Release Notes

Release Date

DIPC-B1216.7.6 Firmware

DIPC-B1216.2.71 Firmware

DIPC-B1216.2.60 Firmware

DIPC-B1216.7.6 Release Notes

DIPC-B1216.2.71 Release Notes

DIPC-B1216.2.60 Release Notes

09/25/2023

06/30/2022

05/17/2022

10/11/2021

GIPC-B6202 Firmware for the following camera models.

ALI-FB21-UAI, ALI-FB41-UA, ALI-FB41-UZA
ALI-FD21-VUAI, ALI-FD41-UVZ, ALI-FD41-VU
ALI-FT21-UAI, ALI-FT40-UZA, ALI-FT41-UA
ALI-PB40-UAI, ALI-PB40-UAIE, ALI-PB40-UAIS, ALI-PB40-UZAI, ALI-PB40-VLUAI, ALI-PB40-VLUZAI
ALI-PB50-UAI, ALI-PB50-UZAI, ALI-PB50-VLUAI
ALI-PD40-VUAI, ALI-PD40-VUZAI, ALI-PD41-VUZAI
ALI-PD50-VUAI, ALI-PD50-VUZAI
ALI-PM41-VAI, ALI-PM40-UAI
ALI-PT40-UAI, ALI-PT40-UAIS, ALI-PT40-UZAI, ALI-PT40-VLUAI, ALI-PT40-VLUZAI
ALI-PT50-LUAI, ALI-PT50-UAI, ALI-PT50-UZAI
ALI-PZ50-LUZAIS

Firmware Download

Release Notes

Release Date

GIPC-B6202 13.2 Firmware

GIPC-B6202 12.5 Firmware

GIPC-B6202 9.5 Firmware

GIPC-B6202 5.92 Firmware

GIPC-B6202 5.88 Firmware

GIPC-B6202 5.87 Firmware

GIPC-B6202 5.65 Firmware

GIPC-B6202 5.26 Firmware

GIPC_B6202 Firmware

GIPC-B6202 13.2 Release Notes

GIPC-B6202 12.5 Release Notes

GIPC-B6202 9.5 Release Notes

GIPC-B6202 5.92 Release Notes

GIPC-B6202 5.88 Release Notes

GIPC-B6202 5.87 Release Notes

GIPC-B6202 5.65 Release Notes

GIPC-B6202 5.26 Release Notes

GIPC_B6202 Release Notes

01/12/2024

11/14/2023

08/30/2023

07/05/2023

02/23/2023

06/30/2022

04/13/2022

04/06/2022

03/21/2022

11/22/2021

10/11/2021

06/09/2021

GIPC-B6202 Firmware for the following camera models.

ALI-PB60-UA
ALI-PD60-VUA
ALI-PT60-UA
ALI-PB60-VUZA
ALI-PD60-VUZA
ALI-PT60-VUZA
ALI-PB60-UAB
ALI-PD60-VUAB
ALI-PT60-UAB

Firmware Download

Release Notes

Release Date

GIPC-B6202 12.5 Firmware

GIPC-B6202 5.92 Firmware

GIPC-B6202 5.88 Firmware

GIPC-B6202 5.87 Firmware

GIPC-B6202 5.65 Firmware

GIPC-B6202 12.5 Release Notes

GIPC-B6202 5.92 Release Notes

GIPC-B6202 5.88 Release Notes

GIPC-B6202 5.87 Release Notes

GIPC-B6202 5.65 Release Notes

09/25/2023

06/30/2022

04/14/2022

04/06/2022

03/21/2022

03/09/2022

GIPC-B6203 Firmware for the following camera models.

ALI-FB81-UA
ALI-FD81-VUA
ALI-FT81-UA
ALI-PF51-VA
ALI-PT50-VUAIF
ALI-PB50-UAIF
ALI-PB81-AI
ALI-PD81-AI
ALI-PT81-AI
ALI-PB80-VLUAI
ALI-PT80-VLUAI
ALI-XB81-UZAI
ALI-XD81-VUZAI
ALI-XT81-UZAI

Firmware Download

Release Notes

Release Date

GIPC-B6203.12.2 Firmware

GIPC-B6203.11.5 Firmware

GIPC-B6203.8.5 Firmware

GIPC-B6203.3.95 Firmware

GIPC-B6203.3.88 Firmware

GIPC-B6203.3.87 Firmware

GIPC-B6203.3.65 Firmware

GIPC-B6203.3.23 Firmware

GIPC-B6203.12.2 Release Notes

GIPC-B6203.11.5 Release Notes

GIPC-B6203.8.5 Release Notes

GIPC-B6203.3.95 Release Notes

GIPC-B6203.3.88 Release Notes

GIPC-B6203.3.87 Release Notes

GIPC-B6203.3.65 Release Notes

GIPC-B6203.3.23 Release Notes

12/07/2023

09/04/2023

07/05/2023

02/23/2023

12/19/2022

11/22/2022

06/30/2022

04/14/2022

04/06/2022

03/21/2022

11/22/2021

11/8/2021

GIPC-B6208 Firmware for the following camera model.

ALI-PF40-LUA

.
Firmware Download	Release Notes	Release Date
GIPC-B6208.1.68 Firmware	GIPC-B6208.1.68 Release Notes	06/30/2022

ANPR-B1103 Firmware for the following camera model.

ALI-XB20-VUZAI-ANPR

.
Firmware Download	Release Notes	Release Date
ANPR-B1103 1.1 Firmware	ANPR-B1103 1.1 Release Notes	07/18/2022

Alibi Vigilant Network Video Recorder Firmware

Looking for firmware? Find the latest firmware downloads, release notes and firmware instructions for current and discontinued Alibi Vigilant Recorders in the following table.

NVR-B3111 Firmware for the following Alibi Vigilant recorder models.

ALI-NR320P-8
ALI-NR640P-16

.
Firmware Download	Release Notes	Release Date
B3111.31.56 Firmware	B3111.31.56 Release Notes	12/28/2023
B3111.31.56 Firmware	B3111.31.56 Release Notes	3/16/2023
B3111.31.56 Firmware	B3111.31.56 Release Notes	6/30/2022
B3111.31.56 Firmware	B3111.31.56 Release Notes	6/2/2022
B3111.31.56 Firmware	B3111.31.56 Release Notes	4/26/2022
B3111.31.30 Firmware	B3111.31.30 Release Notes	1/17/2022
B3111.30.6 Firmware	B3111.30.6 Release Notes	09/28/2021
B3111.28.36 Firmware	B3111.28.36 Release Notes	04/27/2021

NVR-B3601 Firmware for the following Alibi Vigilant recorder models.

ALI-NR040F-1
ALI-NR080F-1
ALI-NR160F-2
ALI-NR160P-4
ALI-NR320P-4

.
Firmware Download	Release Notes	Release Date
B3601.38.26 Firmware	B3601.38.26 Release Notes	01/23/2024
B3601.38.26 Firmware	B3601.38.26 Release Notes	12/07/2023
B3601.38.23 Firmware	B3601.38.23 Release Notes	11/10/2023
B3601.31.56 Firmware	B3601.31.56 Release Notes	03/08/2023
B3601.31.56 Firmware	B3601.31.56 Release Notes	12/30/2022
B3601.31.56 Firmware	B3601.31.56 Release Notes	10/31/2022
B3601.31.56 Firmware	B3601.31.56 Release Notes	9/14/2022
B3601.31.56 Firmware	B3601.31.56 Release Notes	8/5/2022
B3601.31.56 Firmware	B3601.31.56 Release Notes	6/2/2022
B3601.31.52 Firmware	B3601.31.52 Release Notes	2/21/2022
B3601.31.30 Firmware	B3601.31.30 Release Notes	1/17/2022
B3601.30.6 Firmware	B3601.30.6 Release Notes	09/28/2021
B3601.26.36 Firmware	B3601.26.36 Release Notes	04/27/2021

NVR-B3613 Firmware for the following Alibi Vigilant recorder models.

ALI-NR041F-1
ALI-NR082F-2
ALI-NR162F-2
ALI-NR162P-4
ALI-NR322P-4
ALI-NR322P-8
ALI-NR641P-8

.
Firmware Download	Release Notes	Release Date
B3613.38.26 Firmware	B3613.38.26 Release Notes	01/30/2024
B3613.38.26 Firmware	B3613.38.26 Release Notes	12/29/2023
B3613.38.26 Firmware	B3613.38.26 Release Notes	12/07/2023
B3613.36.33 Firmware	B3613.36.33 Release Notes	09/11/2023
B3613.36.33 Firmware	B3613.36.33 Release Notes	06/29/2023
B3613.2.14 Firmware	B3613.2.14 Release Notes	11/30/2022
B3613.2.14 Firmware	B3613.2.14 Release Notes	10/26/2022

NVR-B3112 Firmware for the following Alibi Vigilant recorder models.

ALI-NR081F-2
ALI-NR161F-2
ALI-NR161P-4
ALI-NR321P-4

Firmware Download

Release Notes

Release Date

B3112.38.26 Release Notes

B3112.36.33 Release Notes

B3112.3.29 Release Notes

B3112.2.13 Release Notes

01/23/2024

12/29/2023

12/07/2023

06/29/2023

03/08/2023

12/22/2022

11/14/2022

9/26/2022

8/22/2022

6/29/2022

NVR-B5301 Firmware for the following Alibi Vigilant recorder models.

ALI-NR321P-8
ALI-NR640P-8

.
Firmware Download	Release Notes	Release Date
B5301.38.26 Firmware	B5301.38.26 Release Notes	01/23/2024
B5301.38.26 Firmware	B5301.38.26 Release Notes	12/29/2023
B5301.38.26 Firmware	B5301.38.26 Release Notes	12/07/2023
B5301.36.33 Firmware	B5301.36.33 Release Notes	06/29/2023
B5301.31.56 Firmware	B5301.31.56 Release Notes	12/30/2022
B5301.31.56 Firmware	B5301.31.56 Release Notes	11/23/2022
B5301.31.56 Firmware	B5301.31.56 Release Notes	10/27/2022
B5301.31.56 Firmware	B5301.31.56 Release Notes	9/14/2022
B5301.31.56 Firmware	B5301.31.56 Release Notes	8/4/2022
B5301.31.56 Firmware	B5301.31.56 Release Notes	6/30/2022
B5301.31.56 Firmware	B5301.31.56 Release Notes	6/2/2022
B5301.31.52 Firmware	B5301.31.52 Release Notes	2/21/2022
B5301.31.30 Firmware	B5301.31.30 Release Notes	1/17/2022
B5301.30.6 Firmware	B5301.30.6 Release Notes	09/28/2021

NVR-B5101 Firmware for the following Alibi Vigilant recorder models.

ALI-NR1280X-16

.
Firmware Download	Release Notes	Release Date
B5101.38.26 Firmware	B5101.38.26 Release Notes	01/23/2024
B5101.38.26 Firmware	B5101.38.26 Release Notes	12/29/2023
B5101.38.26 Firmware	B5101.38.26 Release Notes	12/07/2023
B5101.36.33 Firmware	B5101.36.33 Release Notes	06/30/2023
B5101.31.56 Firmware	B5101.31.56 Release Notes	12/30/2022
B5101.31.56 Firmware	B5101.31.56 Release Notes	10/31/2022
B5101.31.56 Firmware	B5101.31.56 Release Notes	9/14/2022
B5101.31.56 Firmware	B5101.31.56 Release Notes	8/4/2022
B5101.31.56 Firmware	B5101.31.56 Release Notes	06/30/2022
B5101.31.56 Firmware	B5101.31.56 Release Notes	06/2/2022
B5101.31.52 Firmware	B5101.31.52 Release Notes	02/21/2022
B5101.31.30 Firmware	B5101.31.30 Release Notes	01/17/2022
B5101.28.36 Firmware	B5101.28.36 Release Notes	04/27/2021

B3506 Firmware for the following Alibi Vigilant recorder models.

ALI-HR161F-2

.
Firmware Download	Release Notes	Release Date
B3506 2.21 Firmware	B3506 2.21 Release Notes	10/18/2023
B3506 2.20 Firmware	B3506 2.20 Release Notes	06/02/2023
B3506 2.15 Firmware	B3506 2.15 Release Notes	11/25/2022
B3506 2.13 Firmware	B3506 2.13 Release Notes	06/02/2022
B3506 Firmware	B3506 Release Notes	03/07/2022

B3502 Firmware for the following Alibi Vigilant recorder models.

ALI-HR160F-1

.
Firmware Download	Release Notes	Release Date
B3502.13.5 Firmware	B3502.13.5 Release Notes	06/02/2023
B3502.10.29 Firmware	B3502.10.29 Release Notes	11/02/2022
B3502.10.28 Firmware	B3502.10.28 Release Notes	06/2/2022

B3503 Firmware for the following Alibi Vigilant recorder models.

ALI-HR040F-1

.
Firmware Download	Release Notes	Release Date
B3503.13.5 Firmware	B3503.13.5 Release Notes	06/02/2023
B3503.10.29 Firmware	B3503.10.29 Release Notes	11/02/2022
B3503.10.28 Firmware	B3503.10.28 Release Notes	06/2/2022

B3519 Firmware for the following Alibi Vigilant recorder models.

ALI-HR042F-1

.
Firmware Download	Release Notes	Release Date
B3519.7.26Firmware	B3519.7.26 Release Notes	11/24/2023
B3519.3.10 Firmware	B3519.3.10 Release Notes	01/11/2023

B3503 Firmware for the following Alibi Vigilant recorder models.

ALI-HR080F-1

.
Firmware Download	Release Notes	Release Date
B3503.13.5 Firmware	B3503.13.5 Release Notes	06/02/2023
B3503.10.29 Firmware	B3503.10.29 Release Notes	11/02/2022
B3503.10.28 Firmware	B3503.10.28 Release Notes	10/25/2022
B3503.10.28 Firmware	B3503.10.28 Release Notes	06/2/2022

B3516 Firmware for the following Alibi Vigilant recorder model.

ALI-HR081F-1

.
Firmware Download	Release Notes	Release Date
B3516.2.0 Firmware	B3516.2.0 Release Notes	09/17/2022

B3520 Firmware for the following Alibi Vigilant recorder models.

ALI-HR082F-1

.
Firmware Download	Release Notes	Release Date
B3520.7.26 Firmware	B3520.7.26 Release Notes	11/24/23
B3520.3.10 Firmware	B3520.3.10 Release Notes	01/11/23

B3511 Firmware for the following Alibi Vigilant recorder models.

ALI-HR162F-1

.
Firmware Download	Release Notes	Release Date
B3511.13.5 Firmware	B3511.13.5 Release Notes	06/02/2023
B3511.10.28 Firmware	B3511.10.28 Release Notes	04/26/2022

B3507 Firmware for the following Alibi Vigilant recorder models.

ALI-HR162F-2

.
Firmware Download	Release Notes	Release Date
B3507.7.26 Firmware	B3507.7.26 Release Notes	11/24/23
B3507.3.20 Firmware	B3507.3.20 Release Notes	01/11/23

B3518 Firmware for the following Alibi Vigilant recorder models.

ALI-HR163F-1

.
Firmware Download	Release Notes	Release Date
B3518.1.21 Firmware	B3518.1.21 Release Notes	11/30/22

Alibi Witness Recorder Firmware and Manuals

Find the latest software for Alibi security video recorders including ACMS, firmware, power tools, Witness App and Mac and PC component downloads along with release notes and installation manuals.

ACMS Software for Alibi Recorders

Find the latest downloads for Alibi Central Management Software and installation manuals.

Alibi Witness Mobile App

Check out our page for the most current information on the Alibi Witness Mobile App.

Windows Codec Pack

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File Name	File Size	File Type
Windows Codec Pack	8769 KB	ZIP

Mac Web Components

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File Name	File Size	File Type
Mac Web Components	2933 KB	ZIP

Alibi Power Tools

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File Name	File Size	File Type
Alibi Configuration Tool for Windows Alibi Configuration Tool for Mac The Alibi Configuration Tool searches for active Alibi devices on a local area network. Once discovered, online devices within your subnet will display network information, mac addresses, and firmware versions . This software can be used to configure key device parameters such as network settings, editing passwords, restoring default settings, and batch firmware upgrading.	61836 KB 18697 KB	ZIP ZIP
Alibi Discovery Tool for Windows Alibi Discovery Tool for Mac The Alibi Discovery Tool searches for active Alibi devices on a local area network. Once discovered, online devices within your subnet will display network information, mac addresses, and firmware versions . This software can be used to configure key device parameters such as network settings and editing passwords.	32107 KB 17411 KB	ZIP ZIP
Alibi Storage Calculator for Windows Alibi Storage Calculator for Mac Users can calculate HDD space / storage time and network bandwidth according to different camera channel counts, resolutions, codecs, and bit rate settings.	19808 KB 20559 KB	ZIP ZIP
Local Playback The Local Playback Tool allows the user to search the file structure of Alibi-initialized HDDs or micro SD cards. It enables searching of video by date and time, similar to the way NVRs or DVRs and software search. Alibi has a proprietary formatting and initialization process used to store video data on HDDs. This tool allows the user to search by date and time and not by file names, making it easier to locate specific video events.	48678 KB	ZIP
Remote Backup The Remote Backup Tool allows to create a video archive from one or multiple devices through a network connection using a dedicated Windows PC. A user can configure the size of storage space using the Windows PC architecture and processes. A schedule can be created to back up video files at specific times to optimize for network traffic or a manual back up can be initiated at any time.	21353 KB	ZIP
VS Player Media Player for video streams and export video files from Alibi products. Support fisheye expansion, digital zooming, merging files, format converting, and media streaming.	40738 KB	ZIP
VS Player for Mac Mac Media Player for video streams and export video files from Alibi products. Support fisheye expansion, digital zooming, merging files, format converting, and media streaming.	2.62 MB	ZIP

Alibi 3004 Digital Video Recorder

Includes SKUs – ALI-DVR3004H, ALI-DVR3008H, ALI-DVR3016H

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File Name	File Size	File Type	Release Date
ALI-DVR3008H/16H Firmware V2.2.10 Build 141211	204733 KB	ZIP	12/11/14

Alibi 1004 Digital Video Recorder

Includes SKUs – ALI-DVR1004E

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File Name	File Size	File Type	Release Date
Firmware V2.2.12 Build 150416	6969 KB	ZIP	04/16/15

Alibi Hybrid Series Video Recorder

Includes SKUs – ALI-HVR3004H, ALI-HVR3008H, ALI-HVR3016H, ALI-HVR5016H, ALI-TVR7032H

colgroup>

File Name	File Size	File Type	Release Date
ALI-TVR7032R Firmware V3.3.2 Build 170304	14563 KB	ZIP	03/4/17
ALI-TVR7032R V3.3.2 Build 170304 Release Notes	350 KB	PDF	03/4/17
Firmware V3.3.2 Build 160719	26474 KB	ZIP	07/19/16
Release Notes V3.3.2 Build 160719	164 KB	DOCX	07/19/16
Firmware V3.3.2 Build 151204	52756 KB	ZIP	12/04/15
Release Notes V3.3.2 Build 151204	18 KB	DOCX	12/04/15
Firmware V3.1.3 Build 150624	49069 KB	ZIP	06/24/15
Firmware V3.0.4 Build 141216	13442 KB	ZIP	12/16/14
Product Manual V3.0.4	116 KB	PDF	12/16/14

Alibi 3000 Series Network Video Recorders

Includes SKUs – ALI-NVR3004P, ALI-NVR3008P

colgroup>

File Name	File Size	File Type	Release Date
Firmware V2.2.3 Build 170719	12600 KB	ZIP	07/19/17
Release Notes V2.2.3 Build 170719	336 KB	PDF	07/19/17
Firmware V2.2.3 Build 160816	12988 KB	ZIP	08/16/16
Release NotesV2.2.3 Build 160816	205 KB	PDF	08/16/16
Firmware V2.2.3 Build 151118	12984 KB	ZIP	11/18/15
Firmware V2.2.3 Build 150624	12991 KB	ZIP	06/24/15
Firmware V2.2.3 Build 141208	13317 KB	ZIP	12/08/14

Alibi 3100 Series Network Video Recorders

Includes SKUs – ALI-NVR3104P, ALI-NVR3108P

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File Name	File Size	File Type	Release Date
Firmware V3.3.4 Build 160720	13743 KB	ZIP	07/20/16
Release Notes V3.3.4 Build 160720	164 KB	DOCX	07/20/16
Firmware V3.3.4 Build 160323	13743 KB	ZIP	03/23/16
Firmware V3.3.4 Build 151127	14315 KB	ZIP	11/27/15
Product Manual V3.3.4	8573 KB	PDF	01/06/16
Release Notes V3.3.4 Build 151127	204 KB	PDF	11/27/15

Alibi 3304 Network Video Recorders

Includes SKUs – ALI-NVR3304P

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File Name	File Size	File Type	Release Date
Firmware V3.4.98	22666 KB	ZIP	02/28/18
V3.4.98 Release Notes	354 KB	PDF	02/28/18
Firmware V3.4.95	24700 KB	ZIP	11/07/17
V3.4.95 Release Notes	346 KB	PDF	11/07/17
V3.4.95 Manual	16817 KB	PDF	11/07/17
Firmware V3.4.9 Build 170228	24197 KB	ZIP	02/28/17
V3.4.9 Build 170228 Release Notes	354 KB	PDF	02/28/17
V3.4.90 Build 170228 Manual	16406 KB	PDF	02/28/17
Firmware V3.4.6 Build 160913	19905 KB	ZIP	09/13/16
V3.4.6 Build 160913 Release Notes	205 KB	PDF	09/13/16
Firmware V3.4.6 Build 160606	19830 KB	ZIP	06/16/16
V3.4.6 Build 160606 Release Notes	164 KB	DOCX	06/16/16
Product Manual V3.4.6	12990 KB	PDF	06/16/16

Alibi 3308, 3316 Network Video Recorders

Includes SKUs – ALI-NVR3308P, ALI-NVR3316P

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File Name	File Size	File Type	Release Date
Firmware V4.30.005 Build 210305 IMPORTANT: NVR must have firmware version V4.21.005 or higher installed to support SmartSense cameras. You MUST update to V4.1.50_181213 before upgrading to this version.	50.2 MB	ZIP	4/27/21
V4.30.005 Release Notes	548 KB	PDF	4/27/21
V4.30.005 Manual	7.51 MB	PDF	4/27/21
Firmware V4.21.005 Build 201016 IMPORTANT: NVR must have firmware version V4.21.005 or higher installed to support SmartSense cameras. You MUST update to V4.1.50_181213 before upgrading to this version.	50.8 MB	ZIP	10/21/20
V4.21.005 Release Notes	539 KB	PDF	10/21/20
Firmware V4.21.005 IMPORTANT: NVR must have firmware version V4.21.005 or higher installed to support SmartSense cameras. You MUST update to V4.1.50_181213 before upgrading to this version.	48.6 MB	ZIP	6/19/20
V4.21.005 Release Notes	122 KB	PDF	6/19/20
V4.21.005 Manual	12640 KB	PDF	11/22/19
Firmware V4.1.50 IMPORTANT: Before updating, ensure the admin password has been changed from the default password supported in previous revisions and is at least 8 characters.	49214 KB	ZIP	12/13/18
V4.1.50 Release Notes	424 KB	PDF	12/13/18
V4.1.50 Manual	10179 KB	PDF	11/09/18
Firmware V3.4.98	38113 KB	ZIP	02/28/18
V3.4.98 Release Notes	354 KB	PDF	02/28/18
Firmware V3.4.95	24700 KB	ZIP	11/07/17
V3.4.95 Release Notes	346 KB	PDF	11/07/17
V3.4.95 Manual	16817 KB	PDF	11/07/17
Firmware V3.4.90 Build 170531	39405 KB	ZIP	05/31/17
V3.4.90 Build 170531 Release Notes	340 KB	PDF	05/31/17
Firmware V3.4.90 Build 170228	39396 KB	ZIP	02/28/17
V3.4.90 Build 170228 Release Notes	176 KB	PDF	02/28/17
V3.4.90 Build 170228 Manual	16406 KB	PDF	02/28/17
Firmware V3.4.6 Build 160913	36962 KB	ZIP	09/13/16
V3.4.6 Build 160913 Release Notes	204 KB	PDF	09/13/16
Firmware V3.4.6 Build 160606	19830 KB	ZIP	06/16/16
V3.4.6 Build 160606 Release Notes	164 KB	DOCX	06/16/16
Product Manual V3.4.6	25538 KB	PDF	06/16/16

Alibi 5000 & 7000 Series Network Video Recorders

Includes SKUs – ALI-NVR5016P, ALI-NVR5032P, ALI-NVR5116P, ALI-NVR5132P, ALI-NVR7032R

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File Name	File Size	File Type	Release Date
Firmware V3.3.4 Build 160719	22395 KB	ZIP	07/19/16
Release Notes V3.3.4 Build 160719	164 KB	DOCX	07/19/16
Firmware V3.3.4 Build 160427	22482 KB	ZIP	04/27/16
Release Notes V3.3.4 Build 160427	203 KB	PDF	04/27/16
No Resources fix explanation	361 KB	PDF	04/27/16
7000 Series Firmware V3.3.4 Build 160323	22395 KB	ZIP	03/23/16
Firmware V3.3.4 Build 151215	45622 KB	ZIP	12/15/15
Product Manual V3.3.4	8573 KB	PDF	01/06/16
Release Notes V3.3.4 Build 151215	202 KB	PDF	12/15/15
Firmware V3.3.4 Build 151118	45715 KB	ZIP	11/18/15
Release Notes V3.3.4 Build 151118	164 KB	DOCX	11/18/15
Firmware V3.3.4 Build 151118	45715 KB	ZIP	11/18/15
Product Manual V3.3.4	25615 KB	PDF	01/06/16
Release Notes V3.3.4 Build 151118	164 KB	DOCX	11/18/15
Firmware V3.1.1 Build 141221	19749 KB	ZIP	12/21/14
Firmware V3.1.1 Build 150914	19410 KB	ZIP	09/14/15
Firmware V3.1.1 Build 140710	19295 KB	ZIP	07/10/14
Release Notes V3.1.1 Build 140710	34 KB	PDF	07/10/14

Alibi 3404 Network Video Recorder

Includes SKUs – ALI-NVR3404P

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File Name	File Size	File Type	Release Date
Firmware V4.30.005 Build 210305	29.4 MB	ZIP	4/27/21
V4.30.005 Release Notes	523 KB	PDF	4/27/21

Alibi 5X & 7X Series Network Video Recorders

Includes SKUs – ALI-NVR5216P, ALI-NVR5232P, ALI-NVR5316P, ALI-NVR5332P, ALI-NVR7132R, ALI-NVR7164R, ALI-NVR7232R

colgroup>

File Name	File Size	File Type	Release Date
Firmware V4.50 Build 210607 IMPORTANT: NVR must have firmware version V4.21.005 or higher installed to support SmartSense cameras. You MUST update to 4.21.005_210305 before upgrading to this version	50.6 MB	ZIP	07/02/21
V4.50 Build 210607 Manual	13.1 MB	PDF	08/18/21
V4.50 Build 210607 Release Notes	600 KB	PDF	07/02/21
Firmware V4.21.005 Build 210305 IMPORTANT: NVR must have firmware version V4.21.005 or higher installed to support SmartSense cameras. You MUST update to V4.1.50_181213 before upgrading to this version.	48.8 MB	ZIP	03/05/21
V4.21.005 Release Notes	308 KB	DOCX	03/05/21
Firmware V4.21.005 Build 201016 IMPORTANT: NVR must have firmware version V4.21.005 or higher installed to support SmartSense cameras. You MUST update to V4.1.50_181213 before upgrading to this version.	50.8 MB	ZIP	10/21/20
V4.21.005 Release Notes	539 KB	PDF	10/21/20
Firmware V4.21.005 IMPORTANT: NVR must have firmware version V4.21.005 or higher installed to support SmartSense cameras. You MUST update to V4.1.50_181213 before upgrading to this version.	48.6 MB	ZIP	6/19/20
V4.21.005 Release Notes	122 KB	PDF	6/19/20
Firmware V4.1.50 IMPORTANT: Before updating, ensure the admin password has been changed from the default password supported in previous revisions and is at least 8 characters.	49214 KB	ZIP	12/13/18
V4.1.50 Release Notes	424 KB	PDF	12/13/18
V4.1.50 Manual	10179 KB	PDF	11/09/18
Firmware V3.4.98	38113 KB	ZIP	02/28/18
V3.4.98 Release Notes	354 KB	PDF	02/28/18
Firmware V3.4.95	24700 KB	ZIP	11/07/17
V3.4.95 Release Notes	346 KB	PDF	11/07/17
V3.4.95 Manual	16817 KB	PDF	11/07/17
Firmware V3.4.90 Build 170531	39405 KB	ZIP	05/31/17
V3.4.90 Build 170531 Release Notes	340 KB	PDF	05/31/17
Firmware V3.4.90 Build 170228	39396 KB	ZIP	02/28/17
V3.4.90 Build 170228 Release Notes	176 KB	PDF	02/28/17
V3.4.90 Build 170228 Manual	16406 KB	PDF	02/28/17
Firmware V3.4.70 Build 160825	37478 KB	ZIP	08/25/16
V3.4.70 Build 160825 Release Notes	207 KB	PDF	08/25/16
Product Manual V3.4.70	15161 KB	PDF	09/29/16
Firmware V3.4.70 Build 160630	37398 KB	ZIP	06/30/16
V3.4.70 Build 160630 Release Notes	164 KB	DOCX	06/30/16
Firmware V3.3.7	52004 KB	ZIP	04/25/16
Release Notes V3.3.7	203 KB	PDF	04/25/16
Product Manual V3.3.7	14442 KB	PDF	04/25/16

Alibi 7100 Series 128-Channel NVR with RAID

SKUs – ALI-NVR71128R

colgroup>

File Name	File Size	File Type	Release Date
Firmware V4.51.127 IMPORTANT: NVR must upgrade to version V4.1.66 before upgrading.	114 MB	ZIP	8/31/22
V4.51.127 Release Notes	162KB	PDF	8/31/22
Firmware V4.1.66 IMPORTANT: NVR must have firmware version V4.1.63 or higher installed to support SmartSense cameras.	75.1 MB	ZIP	5/6/20
V4.1.66 Release Notes	196KB	PDF	5/6/20
Firmware V4.1.63 IMPORTANT: NVR must have firmware version V4.1.63 or higher installed to support SmartSense cameras.	82.5 MB	ZIP	10/7/19
V4.1.63 User Manual	11.9 MB	PDF	11/6/20
V4.1.63 Release Notes	56 KB	PDF	10/7/19
Firmware Manual v3.6.22	14887 KB	PDF	03/27/18

Alibi QVRs

SKUs – ALI-QVR3004H, ALI-QVR3008H, ALI-QVR3016H

colgroup>

File Name	File Size	File Type	Release Date
Firmware v3.4.80 Build 170302	40402 KB	ZIP	03/02/17
Firmware v3.4.80 Build 170302 Release Notes	359 KB	PDF	03/02/17
Product Manual V3.4.80	15010 KB	PDF	03/02/17
Firmware v3.4.7 Build 160926	14500 KB	ZIP	09/26/2016
Firmware v3.4.7 Release Notes	209 KB	PDF	09/26/2016
Product Manual V3.4	13542 KB	PDF	09/26/2016

SKUs – ALI-QVR3104, ALI-QVR3108, ALI-QVR4104

colgroup>

File Name	File Size	File Type	Release Date
Firmware V4.20.000 200110 IMPORTANT: Do not use Alibi Config Tool to upgrade firmware. Please perform upgrade using USB flash drive or web browser only.	45.9 MB	ZIP	01/09/20
Manual V4.20.000 200110	11.3 MB	PDF	02/10/20
Release Notes V4.20.000 200110	106 KB	PDF	01/09/20
Firmware v3.5.37 Build 181227	43721 KB	ZIP	12/7/18
Firmware Manual v3.5.37	12.3 MB	PDF	4/30/2019
Firmware v3.5.37 Build 181227 Release Notes	62 KB	PDF	12/7/18
Firmware v3.5.31 Build 180109	15290 KB	ZIP	01/09/18
Firmware v3.5.37 Build 181227	43721 KB	ZIP	12/7/18
Firmware v3.5.37 Build 181227 Release Notes	62 KB	PDF	12/7/18
Firmware v3.5.31 Build 180109 Release Notes	62 KB	PDF	01/09/18

SKU – ALI-QVR4008H

colgroup>

File Name	File Size	File Type	Release Date
Firmware v3.4.80 Build 170302	40402 KB	ZIP	03/02/17
Firmware v3.4.80 Build 170302 Release Notes	359 KB	PDF	03/02/17
Product Manual V3.4.80	15010 KB	PDF	03/02/17
Firmware V3.4.4	81301 KB	ZIP	06/24/2016
Firmware V3.4.4 Release Notes	164 KB	DOCX	06/24/2016
Product Manual V3.4	32548 KB	PDF	06/03/2016

SKU – ALI-QVR4016H

colgroup>

File Name	File Size	File Type	Release Date
Firmware v3.4.80 Build 170302	40402 KB	ZIP	03/02/17
Firmware v3.4.80 Build 170302 Release Notes	359 KB	PDF	03/02/17
Product Manual V3.4.80	15010 KB	PDF	03/02/17
Firmware V3.4.5 160628	14684 KB	ZIP	06/28/2016
Release Notes V3.4.5 160628	206 KB	PDF	06/28/2016
Firmware V3.4.5 160601	14684 KB	ZIP	06/01/2016
Release Notes V3.4.5 160601	206 KB	PDF	06/01/2016
Product Manual V3.4	13542 KB	PDF	06/03/2016

SKUs – – ALI-QVR3116, ALI-QVR4108, ALI-QVR4116

colgroup>

File Name	File Size	File Type	Release Date
Firmware V4.20.000 200110 IMPORTANT: Do not use Alibi Config Tool to upgrade firmware. Please perform upgrade using USB flash drive or web browser only.	45.9 MB	ZIP	01/09/20
Manual V4.20.000 200110	11.3 MB	PDF	02/10/20
Release Notes V4.20.000 200110	106 KB	PDF	01/09/20
Firmware v3.5.37 Build 181227	43721 KB	ZIP	12/7/18
Firmware Manual v3.5.37	12.3 MB	PDF	4/30/2019
Firmware v3.5.37 Build 181227 Release Notes	62 KB	PDF	12/7/18
Firmware v3.5.31 Build 180109	17044 KB	ZIP	01/09/18
Firmware v3.5.31 Build 180109 Release Notes	62 KB	PDF	01/09/18

SKU – ALI-QVR3204

colgroup>

File Name	File Size	File Type	Release Date
Firmware V4.21.002 Build 210304 IMPORTANT: NVR must have firmware version V4.21.005 or higher installed to support SmartSense cameras. You MUST update to V4.1.50_181213 before upgrading to this version.	48.8 MB	ZIP	03/05/21
V4.21.002 Release Notes	307 KB	DOCX	03/04/21
Firmware V4.21 User Manual	11.2 MB	PDF	12/3/20

SKU – ALI-QVR3208, ALI-QVR4204H

colgroup>

File Name	File Size	File Type	Release Date
Firmware V4.21.002 Build 210304 IMPORTANT: NVR must have firmware version V4.21.005 or higher installed to support SmartSense cameras. You MUST update to V4.1.50_181213 before upgrading to this version.	14.3 MB	ZIP	03/05/21
V4.21.002 Release Notes	307 KB	DOCX	03/04/21
Firmware V4.21 User Manual	11.2 MB	PDF	12/3/20

SKU – ALI-QVR3216H, ALI-QVR4208H, ALI-QVR4216H

colgroup>

File Name	File Size	File Type	Release Date
Firmware V4.21.002 Build 210304 IMPORTANT: NVR must have firmware version V4.21.005 or higher installed to support SmartSense cameras. You MUST update to V4.1.50_181213 before upgrading to this version.	19 MB	ZIP	03/05/21
V4.21.002 Release Notes	307 KB	DOCX	03/04/21
Firmware V4.21 User Manual	11.2 MB	PDF	12/3/20

SKU – ALI-QVR5016H

colgroup>

File Name	File Size	File Type	Release Date
Firmware V3.4.80 170302	32559 KB	ZIP	03/02/17
Release Notes V3.4.80 170302	358 KB	PDF	03/02/17
Product Manual V3.4.80	15010 KB	PDF	03/02/17
Firmware V3.4.6 160711	30564 KB	ZIP	07/11/2016
Release Notes V3.4.6 160711	203 KB	PDF	07/11/2016
Product Manual V3.4	13542 KB	PDF	09/26/2016

Alibi QVR5116H Network Video Recorder

Includes SKUs – ALI-QVR5116H

colgroup>

File Name	File Size	File Type	Release Date
Firmware V4.20.000 200110 IMPORTANT: Do not use Alibi Config Tool to upgrade firmware. Please perform upgrade using USB flash drive or web browser only.	31.9 MB	ZIP	01/09/20
Manual V4.20.000 200110	12.7 MB	PDF	02/10/20
Release Notes V4.20.000 200110	106 KB	PDF	01/09/20
Firmware V3.5.37 181107	32865 KB	ZIP	02/04/19
Release Notes V3.5.37 181107	577 KB	PDF	02/04/19

Alibi QVR5132H Network Video Recorder

Includes SKUs – ALI-QVR5132H

colgroup>

File Name	File Size	File Type	Release Date
Firmware V4.20.000 200110 IMPORTANT: Do not use Alibi Config Tool to upgrade firmware. Please perform upgrade using USB flash drive or web browser only.	32.7 MB	ZIP	01/09/20
Manual V4.20.000 200110	11.3 MB	PDF	02/10/20
Release Notes V4.20.000 200110	106 KB	PDF	01/09/20
Firmware V3.5.50 181124	34228 KB	ZIP	02/04/19
Release Notes V3.5.50 181124	582 KB	PDF	02/04/19

Alibi Witness IP Camera Firmware and Manuals

Looking for firmware? Find the latest firmware downloads, release notes and firmware instructions for current and discontinued Alibi IP cameras.

Alibi IP Camera Network Setup Guide

File Name	File Size	File Type	Release Date
Alibi IP Camera Network Setup Guide	1.21 MB	PDF	8/10/18

Alibi NS20, NS21, NS40, NS41 Series Network IP Cameras

Includes SKUs – ALI-NS1025VR, ALI-NS2012R, ALI-NS2012VR, ALI-NS2112VR, ALI-NS2122VR, ALI-NS2013VR, ALI-NS2023R, ALI-NS2014VR, ALI-NS2024R, ALI-NS2114VR, ALI-NS2015VR, ALI-NS2015VRB, ALI-NS2025R, ALI-NS2025RB, ALI-NS2016VR, ALI-NS2016VRB, ALI-NS2026R, ALI-NS2036VR, ALI-NS2036R, ALI-NS2018VR, ALI-NS2028R, ALI-NS2118VR, ALI-NS2128R, ALI-NS2038R, ALI-NS4012R, ALI-NS4022R, ALI-NS4112R, ALI-NS4013R, ALI-NS4023R, ALI-NS4014R, ALI-NS4024R, ALI-NS4114R, ALI-NS4015R, ALI-NS4015RB, ALI-NS4025R, ALI-NS4016R, ALI-NS4016RB, ALI-NS4026R, ALI-NS4036R, ALI-NS4018R, ALI-NS4028R, ALI-NS4118R, ALI-NS4128R, ALI-NS4038R

File Name	File Size	File Type	Release Date
Firmware V5.5.82	28.7 MB	ZIP	04/26/19
Firmware V5.5.82 Release Notes	55 KB	PDF	04/26/19
Firmware V5.5.82 Manual	5.41 MB	PDF	10/26/19
Alibi IP Camera Control 4 Driver	153 KB	ZIP	12/3/18
Alibi IP Camera FW 5.5.82	28.7 MB	ZIP	2/27/19
Release Notes FW 5.5.82	59 KB	PDF	2/27/19
Alibi IP Camera FW 5.5.61	28.2 MB	ZIP	12/3/18
Release Notes FW 5.5.61	414 KB	PDF	12/3/18
Alibi IP Camera FW 5.5.51	28.8 MB	ZIP	5/24/18

Alibi NS1028VR

Includes SKUs – ALI-NS1028VR

File Name	File Size	File Type	Release Date
Firmware V5.5.94	151 MB	ZIP	11/12/21
Firmware V5.5.94 Release Notes	12.6 KB	DOCX	11/12/21

Alibi 7012 Series Network IP Cameras

Includes SKUs ALI-NS7012R, ALI-NP7012RT

File Name	File Size	File Type	Release Date
Alibi IP Camera FW 5.4 Manual	4.21 MB	PDF	10/13/17
ALI-NS7012R Firmware V5.2.10 Build 160223	15798 KB	ZIP	02/23/16
ALI-NS7012R V5.2.10 Build 160223 Release Notes	164 KB	DOCX	02/23/16
ALI-NS7012R Firmware V5.2.10 Build 160202	15797 KB	ZIP	02/02/16
ALI-NP7012RT Firmware V5.3.0 Build 150928	18624 KB	ZIP	09/28/15

Alibi 7022 Series Network IP Cameras

Includes SKUs ALI-NP7022RT

File Name	File Size	File Type	Release Date
ALI-NP7022RT Firmware V5.6.0 Build 190130	110 MB	ZIP	9/27/19

Alibi NS Series Network IP Cameras

Includes SKUs ALI-NS1012VR, ALI-NS1014VR, ALI-NS1022R, ALI-NS1024VR, ALI-NS1032VR, ALI-NS1034R, ALI-NS1044VR, ALI-NS3012R, ALI-NS3014R, ALI-NS3022R, ALI-NS3024R, ALI-NS3034R

File Name	File Size	File Type	Release Date
Alibi IP Camera FW 5.4 Manual	4.21 MB	PDF	10/13/17
Firmware V5.4.4 Build 170307	25711 KB	ZIP	03/07/17
Release Notes V5.4.4 Build 170307	343 KB	PDF	03/07/17
Firmware V5.3.9 Build 160824	23094 KB	ZIP	08/24/16
Release Notes V5.3.9 Build 160824	208 KB	PDF	08/24/16
Firmware V5.3.9 Build 160511	23199 KB	ZIP	05/11/16
V5.3.9 Build 160511 Release Notes	164 KB	DOCX	05/11/16
Firmware V5.3.9 Build 160310	23189 KB	ZIP	03/10/16
Release Notes V5.3.9 Build 160310	163 KB	DOCX	03/10/16
Release Notes V5.3.4 Build 150109	202 KB	PDF	01/09/15
Firmware V5.3.3 Build 160105	22321 KB	ZIP	01/05/16
Release Notes V5.3.3 Build 160105	201 KB	PDF	01/05/16
Product Manual V2	8563 KB	PDF	10/09/15

Alibi ALI-NS1132VR IP Camera

Includes SKU ALI-NS1132VR

File Name	File Size	File Type	Release Date
Firmware V5.5.80 190425	13.5 MB	ZIP	04/26/19
Firmware V5.5.80 Release Notes	50.9 KB	PDF	04/26/19

Alibi ALI-NS1144VR, ALI-NS3134R IP Cameras

Includes SKU ALI-NS1144VR, ALI-NS3134R

File Name	File Size	File Type	Release Date
Firmware V5.5.80 190416	20.2 MB	ZIP	04/26/19
Firmware V5.5.80 Release Notes	50.8 KB	PDF	04/26/19

Alibi ALI-NP1028VR IP Camera

Use with SKU ALI-NP1028VR

File Name	File Size	File Type	Release Date
Firmware V5.5.84 210929	55.7 MB	ZIP	10/09/21
Firmware V5.5.84 Release Notes	12.6 KB	DOCX	10/09/21
Firmware V5.5.84 200922	55.7 MB	ZIP	10/20/20
Firmware V5.5.84 Release Notes	53.4 KB	PDF	10/20/20

Alibi ALI-NP7022RT-B IP Camera

Use with SKU ALI-NP7022RT-B

File Name	File Size	File Type	Release Date
ALI-NP7022RT-B Firmware V5.5.24 Build 210928	161 MB	ZIP	10/11/21
ALI-NP7022RT-B Release Notes V5.5.24 Build 210928	12.7 KB	DOCX	10/11/21
Firmware V5.5.24 200922	161 MB	ZIP	10/20/20
Firmware V5.5.24 Release Notes	53.4 KB	PDF	10/20/20

Alibi NP (10 & 30 Series) Network IP Cameras

Includes SKUs ALI-NP1013VRH, ALI-NP1016VRH, ALI-NP3013RH, ALI-NP3016RH, ALI-NP3012RH

File Name	File Size	File Type	Release Date
Firmware V5.4.5	21.3 MB	ZIP	04/26/19
Firmware V5.4.5 Release Notes	52.5 DB	PDF	04/26/19
Firmware	21846 KB	ZIP	06/22/2018
Alibi IP Camera FW 5.4 Manual	4.21 MB	PDF	10/13/17
Firmware V5.4.0 Build 170307	21845 KB	ZIP	03/07/17
Release Notes V5.4.0 Build 170307	342 KB	PDF	03/07/17
Firmware V5.3.4 Build 160824	22472 KB	ZIP	08/24/16
Release Notes V5.3.4 Build 160824	207 KB	PDF	08/24/16
Firmware V5.3.4 Build 151109	22575 KB	ZIP	11/09/15
Release Notes V5.3.4 Build 150109	202 KB	PDF	01/09/15
Product Manual V5.3.4	7627 KB	PDF	12/08/15

Alibi NP (70 Series) Network IP Cameras

Includes SKU ALI-NP7012RT

File Name	File Size	File Type	Release Date
Alibi IP Camera FW 5.4 Manual	4.21 MB	PDF	10/13/17
Firmware V5.3.0 Build 150928	18624 KB	ZIP	09/28/15
Release Notes V5.3.0 Build 150928	164 KB	DOCX	09/28/15
Product Manual V5.3.4	7627 KB	PDF	12/08/15

Alibi NZ60 Base Station for ALI-NZ60 Series Mini IP Cameras

Includes SKU ALI-NZ60

File Name	File Size	File Type	Release Date
Firmware 20170505	25.2 MB	ZIP	04/26/19

Alibi IPZ Series Network IP PTZ Cameras

Includes SKUs ALI-IPZ5030T, ALI-IPZ5030RT

File Name	File Size	File Type	Release Date
Alibi IP Camera FW 5.4 Manual	4.21 MB	PDF	10/13/17
Firmware V5.1.5 Build 150527	14062 KB	ZIP	05/27/15
Product Manual V5.3.4	7627 KB	PDF	12/08/15

Alibi IPC 3000 Series Network IP Cameras

Includes SKUs – ALI-IPU3013R, ALI-IPU3030R, ALI-IPV3013R, ALI-IPV3030R, ALI-IPD3030R, ALI-IPV3030RV, ALI-IPU3030RV, ALI-IPU3130R, ALI-IPU3230R, ALI-IPV3113R, ALI-IPV3130R

File Name	File Size	File Type	Release Date
Alibi IP Camera FW 5.4 Manual	4.21 MB	PDF	10/13/17
Firmware V5.2.0 Build 150525	16122 KB	ZIP	05/25/15
Release Notes V5.2.0 Build 150525	163 KB	DOCX	05/25/15

Alibi IPC 5000 Series Network IP Cameras

Includes SKUs – ALI-IPV5030RMH, ALI-IPU5030RMH

File Name	File Size	File Type	Release Date
Alibi IP Camera FW 5.4 Manual	4.21 MB	PDF	10/13/17
Firmware V5.2.0 Build 150525	12025 KB	ZIP	05/25/15
Release Notes V5.2.0 Build 150525	163 KB	DOCX	05/25/15

2MP IP Dome 75′ IR 2.8mm DWDR H.264+

Includes SKU – ALI-NS1002VR

File Name	File Size	File Type	Release Date
Firmware V5.5.4 Build 210929	13 MB	ZIP	10/01/21
Release Notes V5.5.4 Build 210929	12.6 KB	DOCX	10/01/21

MP Starlight 165 Feet IR WDR IP Bullet Camera with Siren and Lights

Includes SKU – ALI-NS4224RI

File Name	File Size	File Type	Release Date
Firmware V5.5.131 Build 210928	70 MB	ZIP	10/01/21
Release Notes V5.5.131 Build 210928	12.6 KB	DOCX	10/01/21

Alibi Fisheye Cameras

Includes SKUs – ALI-NS1006RP, ALI-NS1006VRP, ALI-NS1012VRP

File Name	File Size	File Type	Release Date
Firmware V5.5.73 Build 200925	41.2 MB	ZIP	10/14/20
Firmware V5.5.73 Build 200925 Release Notes	69 KB	PDF	10/14/20
Firmware V5.5.73 Build 191104	42.5 MB	ZIP	11/19/19

Includes SKUs – ALI-IPV5060RP

File Name	File Size	File Type	Release Date
Alibi IP Camera FW 5.4 Manual	4.21 MB	PDF	10/13/17
Firmware V5.4.14 Build 170526	23472 KB	ZIP	05/26/17
Firmware V5.4.14 Build 160901	23835 KB	ZIP	09/01/16
Release Notes V5.4.14 Build 160901	202 KB	PDF	09/01/15
Firmware V5.3.5 Build 160220	38530 KB	ZIP	02/20/16
Release Notes V5.3.4 Build 150109	202 KB	PDF	01/09/15
Firmware V5.0.9 Build 150430	12025 KB	ZIP	04/30/15
Release Notes V5.0.9 Build 150430	163 KB	DOCX	04/30/15
Product Manual V5.3.4	7627 KB	PDF	12/08/15

How to Set Up SuperLive Plus

admin — Tue, 13 Feb 2024 18:09:51 +0000

How to Set Up SuperLive Plus, SuperLive Plus is a professional mobile phone client software for digital video recorders and IP cameras in CCTV surveillance (compatible models only). The software is for professional usage and copyright protected.

This is valid for our older 2MT-7XXX models and 2MT-7XXX-O models only.

First, you will need to download the application onto your phone and ensure that the DVR is connected to a network. We will focus on obtaining information from the DVR first before we focus on the phone app.

On the DVR, log into the menu, and then navigate to Setup → Network → NAT. Make sure that NAT is enabled (Note: you will not be able to access the cameras if NAT is not enabled).

Once NAT has been enabled, a QR code should appear. But if it does not, do not worry. The QR code can be found in a different section. If the QR code does not appear in NAT, it can be found in Information → QRCODE. If you are unable to scan the QR code for some reason, there will also be a serial number that will show below the QR code that you can input manually in order to connect your cameras to your phone.

Now that the QR code/serial number has been found we can focus on setting up the application. The first screen that you will see when you open the app is the Live View screen. From here, you can add a device by hitting the icon in the upper-right hand corner. This will open up the Server List.

Hit the Plus sign to add your device by either scanning the QR code or manually inputting the serial number that shows beneath the QR code. If you choose the QR code method, tap on the square icon and enable access to the phone’s camera. Then, the only other information that will need to be filled out is the name of the device (can be anything you would like for it to be), the username, and the password of the DVR.

Save the device, and go back to the Live View screen so that we can add your device to the Live View windows. There should be a drop down list underneath the windows that show your online devices. Just select the device, and the cameras should show on your screen.

How to setup my CCTV remote connection for viewing
on smartphones and tablets.

We have put together this guide for setting up a remote connection with our DVR’s so you can view your cameras from potentially anywhere in the world. We can also offer our Remote Setup Service where we can setup the system for you, this utilises port forwarding on your router and has the added ability to view your cameras from a Mac or PC.

We will need to set up the DVR firstly so that it is ready to accept the connection from your devices this can be done by the follow steps:

First and foremost connect the the DVR to your router either by an ethernet cable or, if running an ethernet cable is a problem, using a wireless extender which will allow your router to pick up the DVR or a Home Plug can also be used.

On the DVR click on the “Start” button in the bottom left corner of the screen and then choose “Settings” from the popup menu, if you can not click it or its greyed out login to the DVR and try again.

Then under Network click on the TCP/IP link.

On this page make sure there is a tick in the “Obtain an IPv4 address automatically” box and then click apply to save.

Once done, across the top of the page next go to Port and change the HTTP port and Server port to any 3-5 digit number but they need to be different from each other, then click apply to save.

Across the top again to UPnP and make sure there is a tick in the “Enable” box and that the map type is set to auto and click apply to save.

Across the top again to NAT and make sure there is a tick in the “Enable” box and click apply to save.

Leave this page open on your screen as we will be needing the serial number which you can see under the QR code or the QR code itself later in the guide.

We will now be covering the app side of the connection.

So on your phone or tablet go to your app store, either the Appstore on Apple or Play store on Android and search for an app called “SuperLive Plus”, it should look like the image below and install the app and agree to any permissions it asks for.

When first starting the app it will take you through several tutorial pages which you can either swipe through or tap on skip and you will then be presented with the option of local or start, tap on start.

You will now need to fill in the details for the connection: The serial number (which can be found on the NAT page which should still be displayed on your monitor). A nickname of your choosing the default being “DeviceName1” and Username/Password for the DVR. If you would like to bypass this stage tap on skip in the top right corner which will then take you to the Live page.

From here you can access other features or add multiple DVRs or connections if you have them by doing the following. Tap on the three little lines in the top left to bring up the options menu and choose Server List.

This page will list all of you connection entries, but at the moment there should be none. Tap on the “+” symbol in the top right and choose scan code and then scan the QR code on the DVR monitor screen, the information will be filled out for you for adding a device. You may still need to fill out the device name, user and password for the DVR and tap save.

Once saved it will take you back to the server list page and there should now be one entry. All things being well the little wifi icon on the entry should be a solid and green colour at which point you can tap on the back arrow (top left) to take you out and back to your live camera feeds. If the Wifi icon is a grey/black colour and searching then tap on the pen and paper icon to allow you to edit the information and make sure all information is correct re-typing the password for example is a common culprit as is auto correcting on the user and domain host and save to keep the settings.

Superlive Plus For PC: Free Download for windows 7/8/10/MAC

Here we are going to discuss SuperLive Plus for PC including window 7/8/10 and for MAC os as well. There are two methods by which you are able to take a good view of your CCTV cameras.

In this post, you can free download setup for Superlive plus for PC. After downloading the setup we will learn how to configure Superlive plus for PC.

SuperLive Plus For Windows PC

SuperLive Plus For MAC

Here we are going to use windows 7 and MAC but you can use the same setting for Windows 8 and Windows 10 as well. You can also use another application named “superlivepro for PC” So let’s start from the downloading the setup.

For the latest TVT DVRs and NVRs, a new app has been launched for remote monitoring. It is known as ‘NVMS Lite.’ Gradually, its updated versions are also introduced by the TVT Company. Here, we will learn to download and install the NVMS Lite 2.1 CMS App on Windows & Mac OS.

Download NVMS Lite 2.1 (Windows)

Download NVMS Lite 2.1 (Mac)

The NVMS Lite 2.1 CMS Software connects all TVT products seamlessly. Additionally, it also supports renowned manufacturer’s products like Hikvison, Dahua, Honeywell, etc.

Key Features & Functions of the NVMS Lite 2.1 CMS

Following are the key characteristics of it.

• It connects CCTV Cameras through QR codes, serial numbers or IP addresses. You can use any mode to add these cameras or recorders.

• The app gives you remote access. You can watch live at your locations from any place. There is no time lag.

• The CMS software supports the storage of data in the device or on the cloud server.

• You can watch the playback from your location. You can even take snaps and preserve recordings.

• You can operate devices with the help of the CMS App. You can pan, tilt or zoom them. You can even talk to them and exchange messages. You can also hear them from your remote place.

• It sends you alert signals from threats. The smart sensors detect motion and audio.

Download SuperLive Plus for Windows App to Monitor on Windows OS

The application file for Superlive plus for Windows CMS is shared here. The application is given in the below download button. Press the button to get the software. The complete installation process is defined below.

First you have to decompress the executable file and then download it. The complete installation part is demonstrated here step-by-step. It is shared in three parts. The first part denotes the installation of the app, the second step defines the sign-in process and the third step is reserved for the device addition.

Download NVMS Lite 2.1 (Windows)

Download SuperLive Plus for Mac CMS to Monitor on Macintosh PC

The company has provided the software for the SuperLive Plus for Mac CMS. It is given in the below download button. Click the button to get the executable file. Decompress them to install on your PC.

The installation to monitoring process are same as done for Windows OS.

Download NVMS Lite 2.1 (Mac)

Install SuperLive Plus for Android App to Monitor on Android Devices

The company keeps on updating its software for better user experience. It keeps on adding new features for safety and security. The SuperLive App is available for Android devices. The download link is given in the download button. Press it and get the link for your gadget.

Install SuperLive for Android

Install SuperLive Plus for iPhone App to Monitor on iOS

The SuperLive Plus App is given below. It is attached in a link button. You have to click the button to get the iOS software. After that, you can easily monitor your locations on Apple mobile.

Install SuperLive for iPhone

Install NVMS Lite 2.1 CMS, Log in & Connect Device to Monitor on Windows OS

The complete installation to monitoring steps are explained here. They are demonstrated with images and narrations for a better understanding. It is defined in three steps.

Step 1- Install NVMS Lite 2.1 on Windows

When we open the executable file, we get the following page. Here, we have to select the language.

Chooseyour language of preference and then press the ok button.

This page appears on the screen. It shows that the setup files are preparing to install.

When the setup file becomes ready, we get the next page.

It says that to install properly, take it with administrator account. Press the OK button and move to the next window.

The agreement page appears on the screen.

Select the ‘I accept the terms of the license agreement’ option and then press the next button.

The page for giving path and folder location to the software appears.

Give the proper path and folder location and then press the next button.

The files will begin to transfer on the PC.

App installation process is going on. When the process is finished, we get a new page informing it.

The installation process is finished. Press the ‘Finish’ button for the next step.

The step- 2 is about the login process.

Step 2- Log in to the NVMS Lite 2.1 App

When we open the installed app, we get the following page. It is the login page.

You have to fill the Username and password of the application. The by default username and password are respectively “admin” and “123456“.

You will login to the software. This way the step 2 is complete.

Now, we will go to add the devices.

Step 3- Add Devices for Monitoring

After the sign-in, we have to give these optional answers to recover password in case we forget them. It is an option. You can skip the process too if you want.

After that, the homepage of the NVMS Lite 2.1 appears.

We have to add the device. Press the marked option to connect devices.

This page surfaces. Press the add button now for connecting cameras.

When you press the add button, you get this page. Here, you can add cameras or devices. To add manually click the encircled button.

Fill the IP address and press ok to connect. You can add all the devices similarly.

Now move to the home page and select the live view option.

Added device will appear on screen. This way you can monitor from remote areas.

The full demonstration of this app must be helpful for readers and users.

SuperLive Plus For PC Free Download For Windows

Here you can download the latest version of Superlive Plus on your computer.

All you have to do is click on the download button according to your choice.

Superlive Plus is also available for MAC PC you can live your cameras on your MAC PC also.

Apply any given method and then you can see the live view of your cameras on your PC.

Method 1 (SuperLive Plus For PC using NVMS 1000)

Every CCTV company offers a CMS for Windows setup of its cameras. Superlive plus also offers its called NVMS 1000.

By using this, you can get a view of SuperLive plus camera on your computer screen. So download the setup for that from the given link.

Step 1.

Download the Setup from the given link below (Old Version).

Download Superlive Plus For PC

Download Superlive Plus for MAC

After downloading the setup open the folder where it has been downloaded the file name is “Superlive-Plus-for-PC. Just install this setup on your PC.

Step 2

Now come to the configuration of superlive plus for PC (windows).

After completing the installation process you will get an icon on your desktop named “NVMS-1000″. Just double click on that icon and it will ask for the registration of the user.

Here assign a user name and password and register the user. You may leave other options on the registration screen. This user name and password are only for this software not for your DVR/NVR.

Step 3

Now a new screen will open asking for the username and password. Insert the username and password that you registered at step 2. A screen will appear in front of you as shown below.

Step 4

Just click the option “Device” and you will find the next screen as shown below.

Click on the “Add Device” option and come to the next screen.

Step 5

Click on the “manually add” option from the top of the screen. Here, you have to add a device serial number, IP address or a domain as per your mode of DVR/NVR’s registration.

So choose one of them as per your desire. After filling the information. Just click on the “Test link” button. Test link must be popped up “Test connection success” then clicks “ok” and then “Add” button.

Now the device is registered successfully now you can see all the cameras on your computer screen. To do this you should go to the “live preview” option.

Method 2 (SuperLive Plus For PC using BlueStack)

To use this method you have to use an android emulator on your PC. One of the best emulators is Bluestack. Just install it on your PC and follows the steps.

• Download and install the emulator.

• You will get an icon of the emulator to appear on the desktop.

• Now find the play store icon on the emulator. It is just like your android phone.

• Login to your play store.

• Search for the Superlive plus and install it.

• Now just put the information in the process of registration device.

• Just enjoy Superlive Plus for PC.

SuperLive Plus For PC Free Download For MAC

If you have a MAC system then you can also get your cameras on your MAC system. The company also offers set up it on your MAC OS. Here we are going to demonstrate how to download and configure super live plus for PC(MAC).

Step 1

Download the setup of superlive plus for pc from the given link below.

Download Superlive Plus for PC (MAC)

Just install it on your PC and come to the second step.

Step 2

Now you can see an icon on your computer screen named “MAC Super CMS…app”. Just open it and the screen will ask you for the account creation. Just create an account for that by putting a username and password.

After the registration window will ask you to log in. just logged in by using the username and password that you registered.

Step 3

After logging in you can see the screen as shown below.

On your right bottom, an option shows as “Add”. Click on that icon and you will see the next screen.

Step 4

In this step, a screen will appear as shown below.

It asks for some detail related to your device. Just fill it up. In the “Title” option you can choose a title your device as per your choice. In the address, you have put the IP address of the device(DVR/NVR/IP camera).

Title: As per your choice.
Address: The IP address or domain name of the device you want to add.
Port: The HTTP port of the device you want to add.
Account: The login account of the device. The default account is “admin”.
Password: The login password of the device. The default password is 123456.

Step 5

Now click on the “Save” button to save the information. Now you can see the DVR/NVR list in the device list as shown in the below picture.

Conclusion

So this is all about Superlive plus for PC. Using these steps you can easily configure the SuperlivePro DVR/NVR/IP camera for your window laptop and desktop. If you have any queries or suggestion please write to us in the comment box below.

Frequently Asked Question

What is NVMS Lite Edition?

NVMS Lite Edition and NVMS Lite 2.1 Edition are security management platforms given by TVT. They are software for connecting CCTV devices for remote access. You can be live from any place and monitor your locations.

What is the password for Nvms Lite Edition?

The by-default username and password for the NVMS lite are “admin” and “123456” respectively.

What is NVMS software?

It is a security surveillance app. It is designed to monitor CCTV devices from remote areas. It is available for Android, iPhone, Windows and Mac versions. It supports TVT cameras and recorders. It also connects some third-party devices.

What is the default IP address of the TVT CCTV camera?

The company has provided the following IP address and by default setting. IP address: 192.168. 226.201 Subnet Mask: 255.255. 255.0 Gateway: 192.168. 226.1 HTTP: 80 Data port: 9008 The default password of the administrator is “123456”

What is the default password for TVT security cameras?

The default password for CCTV cameras is 123456.

XMEye DVR Detailed setup guide

admin — Thu, 23 Nov 2023 07:04:54 +0000

XMEye DVR Detailed setup guide, This model DVR (Digital Video Recorder) is designed especially for CCTV system. It adopts high performance video processing chips and embedded Linux system. Meanwhile, it utilizes many most advanced technologies, such as standard H.264 with low bit rate, Dual stream, SATA interface, VGA/HDMI output, USB mouse supported, IE browser supported with full remote control, mobile view(by phones), etc., which ensure its powerful functions and high stability. Due to these distinctive characteristics, it is widely used in banks, telecommunication, transportation, factories, warehouse, and irrigation and so on.

1.1Main Features

COMPRESSION FOMAT

Standard H.264 compression with low bit rate and better image quality

LIVE SURVEILLANCE

• Support HDMI/ VGA output

• Support channel security by hiding live display

• Display the local record state and basic information

• Support USB to make full control

• Special storage format which insures the data safety

RECORD MEDIA

• Support one SATA HDD to record for a longer time without any limitation

BACKUP

• Support USB 2.0 devices to backup

• Support built-in SATA DVD writer to backup

• Support saving recorded files with AVI standard format to a remote computer through internet

RECORD & PLAYBACK

• Record modes: Manual, Schedule, Motion Detection and Sensor Alarm recording

• Support recycle after HDD full

• Resolution, frame rate and picture quality are adjustable

• Support 4/8 channel HD real time record and playback

• 4 audio channels available

• Two record search mode: time search and event/channel search

• Support 1/4/9 screen playback simultaneously

• Support remote playback in Network Client through LAN or internet

ALARM

• Support schedule for motion detection and sensor alarm

• Support pre-recording and post recording

• Support linked channels recording once motion or alarm triggered on certain channel

• Support linked PTZ preset, auto cruise and track of the corresponding channel

PTZ CONTROL

• Support various PTZ protocols

• Support PTZ presets and auto cruise tracks

• Support remote PTZ control through internet

SECURITY

• Customize user right: log search, system setup, two way audio, file management, disk management, remote login, live view, manual record, playback, PTZ control and remote live view

• Support 1 administrator and multiple users.

• Support event log recording and checking, events unlimited

NETWORK

• Support TCP/IP, DHCP, PPPoE, DDNS protocol

• Support IE browser to do remote view

• Support setup client connection amount

• Support dual stream. Network stream is adjustable independently to fit the network bandwidth and environment.

• Support picture snap and color adjustment in remote live

• Support remote time search, and channel playback

• Support remote PTZ control with preset and auto cruise

• Support remote full system configuration, changing all the DVR parameters remotely

• Support mobile surveillance by smart phones, 3G/4G network available

• Support CMS to manage multi devices on internet

1Hardware Installation

IMPORTANT: Check the unit and all the accessories after you receive the DVR.

Please disconnect the power before you connect the DVR with other devices (cameras, USB mouse, etc.). Don’t hot plug in/out.

1.1Install Hard Drive

How to Install Hard Drive?

1.We sell DVR with / without hard drive, check whether or not your DVR come with a hard drive, if your DVR is already installed with a hard drive inside, please skip this section.

2.If your DVR does not include a preinstalled hard drive and you want to install one of your own, please use the hard drive the manufacturers recommend specially for security and safe field.

3.Please use a 3.5-inch internal hard drive with SATA connector, preferably with 1TB hard drive capacity.

Step1: Unscrew and Open the top cover

Step2: Connect the power and data cables. Place the HDD onto the bottom case as below. Step3: Screw the HDD as below.

Note: For convenience, please connect the power and data cables firstly, and then screw to fix.

Connect the HDD Screw the HDD

XMEye DVR Detailed setup guide

Power on the DVR

Step1: connect the DVR with the power socket via the power adapter. Step2: the device will be loaded, and the power indicator will display blue. Step3: before start, a wizard/guide dialogue box will pop-up and show some information about time zone and time setup, etc.

Note:

The wizard guide will take you to the settings on the

Time/Language/Network Test, just follow the on-screen instruction and click the Next Button. If you do not wish to get the pop-up dialogue box each time you turn on your DVR, you can also turn it off.

2.2Power Off

You can shut down the device by using the USB mouse.

Step1: Enter into Main Menu and select “Logout” – “Shut Down” icon. This will take you to a shutdown window.

Step2: Click Shutdown. Then the unit will power off after a while. Step3: Disconnect the power.

2.3System Login

User can login or log off the DVR system.

The default user name is “admin”. There is no password, just leave it blank. For operational on changing password, adding or deleting users, please refer to section 4.5.2 Account.

Note: If you forget the password, contact us immediately. We have super password for your DVR, you can email us with the following information and we will send you a unique password: Your model number, the date/time display on your screen. Password varies from date to date.

2.4Preview

Understanding the meaning of the icons on preview mode. 2016-12-06 14:25:47 Tue: The current date/time CAM01: Camera Channel

: Camera is recording. : Motion detection is ON. : Video loss on camera channel

: Audio recording. Default camera does not support audio recording

AHD/TVI/CVI/Auto: The signal mode for the camera. Double click on this icon to change the signal mode.

2.5

Shortcut Menu

In the preview mode, right click your mouse to access the shortcut menu (on the right).

2.5.1Main menu

Choose Main Menu and log in, you should see this:

2.5.2Guide

In preview mode, right-click and choose Guide.

The wizard guide will take you to the settings on the Time/Language/Network Test, just follow the on-screen instruction and click the Next Button. If you do not wish to get the pop-up dialogue box each time you turn on your DVR, you can also turn it off.

Clink Next to start the wizard setup guide, on the next dialogue box you will be able to configure the date and time for the DVR. Following the steps, you will be able to Enable/Disable the Summer Time, check the network status for the DVR, and download the APP: Xmeye. And use the Xmeye APP to scan the SN code of your DVR for remote access.

Note: For remote access, you can also refer to the Quick Setup Guide (the printed material) and follow the instruction which is simple and straightforward.

Check this box if you do not wish to get the wizard box each time you turn on the DVR. But it is recommended that you do not do so.

You can set the time zone, date and time, format, etc.

You can enable/disable the Summer Time. You can also set the Language here.

Network test: Make sure your DVR is connected with your router using a network cable. You should be able to see them showing as [OK] before you are able to remotely access the DVR. If you do not see the OK status for Gateway, Network, DNS, Click “Network”. And enable DHCP. And try again.

Enable DHCP, and click OK, go back to test the network again, till you see [OK] for Gateway/Network/DHCP.

The SN Code for the DVR. On your APP: Xmeye, scan the code below when you are remotely accessing the DVR.

The iOS APP: Xmeye

The Android APP: Xmeye

2.5.3Record Mode

In Preview Mode, right click your mouse and choose Record Mode. You can also go to Record Mode from “Main Menu” – “Record” – “Record Config”, from there you will see more available setting options.

On the Ref. screen, “○” means unselected, “●” means selected. The screenshot (on the right side) shows all channels are set at Schedule Recording mode.

【Schedule】This allows you to set up flexible recording schedules for daily or weekly recording.

【Manual】Channel camera will record continuously after you set it at Manual.

【Stop】Channel camera will stop recording regardless of any actions.

2.5.4Playback

To go to playback mode, Right click the mouse and choose Playback. You can also go from: “Main Menu” – “Record” – “Playback”.

Explanation:

1	Playback Control	2	Time Bar	3	Recording Type	4	Time Format
5	Search Type (Date or Time)	6	Search	7	Channels	8	Date
9	Choose Your Storage	10	Recorded File info.	11	Recorded Files	.	.

Icon

Function

Icon

Function

Play/Pause

Play Backward

Slow Playback

Reverse Fast

Fast forward

Previous Frame

Next Frame

Previous Recorded File

Next Recorded File

Repeat Playback

Full screen

Edit

Stop

Backup

Note:

*You can zoom in specific area of the channel: Left click your mouse and drag to choose the area, click again to enlarge. Double click to resume.

*Playback at preset timing: Set the start time of the playback and simply click the Play button to start playing from the preset time.

2.5.5PTZ control (SANSCO Camera does not support PTZ, namely PAN/TILT/ZOOM, please source additional PTZ cameras) In Preview Mode, right click your mouse and choose PTZ Control.

Settings for a PTZ camera must be configured before it is used. Before proceeding, verify that the PTZ camera and RS-485 of the DVR are connected properly.

To configure PTZ settings:

1.Main Menu – System – PTZ Config. To enter the PTZ configuration menu.

2.Next to Channel, select the channel where PTZ camera is installed.

3.Set the Baudrate, Data Bits, Stop Bits, Parity, PTZ Protocol, and Address.

4.Click OK to save the settings and exit the menu.

Note:

All setting parameters (baud rate, data bits, stop bits, parity, PTZ protocol and address) must be consistent with the PTZ camera connected.

The SANSCO DVR allows you to program presets, patrols, pattern, etc. for a connected PTZ camera.

Understanding PTZ Controls

【Speed】Set the PTZ rotation speed/range.

【Zoom】Click / button to zoom out/in..

【Hide】Hide the PTZ control menu.

【 Directional Pad 】 Support up to 8-directional control. Controls the movements and directions of the PTZ. The center button is also used to start the auto-scan of the PTZ.

【Preset】Presets can be set to move your PTZ camera to a desired preset location. Click Start to call the preset position.

【PTZ Trace】 Click to enlarge to full screen. Left-click and drag to adjust the camera angle. Left-click and hold and roll the wheel to zoom in/zoom out.

【Page Switch】Switch between menus.

Click Advanced,

【Tour】 In Tour, you can move the PTZ to different key points and make it stay there for a defined duration before moving on to the next point. The key points are defined by presets. You will need to set all the preset positions before you use the Tour function.

【Pattern】The difference between Tour and Pattern is that you can add Focus/Zoom to key points in Pattern, but not in Tour.

【Focus】Used to adjust the focus of the PTZ.

【Iris】 Used to open up or close the iris of the PTZ.

【Auto Pan】The PTZ camera will pan horizontally.

【Left/Right】PTZ camera turns left or right.

【Auto Scan】Set up a serial of preset points (horizontal) and the camera will go from point to point (horizontally).

Click Page Switch,

【Direct Aux Operation】Light: Turns ON/OFF the PTZ light (if applicable).【Aux Number Operation】Turns ON/OFF the aux number per the Protocol.

2.5.6Coaxial Control (SANSCO camera does not support Coaxial Control)

In preview mode, right-click mouse and choose Coaxial Control. This function is NOT available for the SANSCO cameras.

2.5.7TVI & AHD

In preview mode, right-click mouse and choose TVI & AHD.

The SANSCO DVR supports multiple signal types of the camera, i.e. AHD, Analog, CVI, TVI, IP Camera. If your camera channel does not display any image or display a black & white image on it, you may try to change the setting here. Normally the SANSCO DVR comes with AHD cameras, and we have set it at Auto mode, namely it will automatically detect and adjust the signal when it is connected to the DVR. So there is no need to change the setting, you probably need to change the signal types here only if you connect any non-SANSCO cameras to the DVR. However, contact us prior to any change on the settings.

2.5.8High Speed PTZ

In preview mode, right-click mouse and choose HighSpeedPTZ.

Left click your mouse to choose the desired channel camera, and right click to choose HighSpeedPTZ to enlarge the window to full screen, on the full screen you will be able to view the PTZ camera.

Note: This requires PTZ cameras. SANSCO camera does not have PTZ functions.

2.5.9

Alarm Output (SANSCO 4-Channel/8 Channel does not support most of the Alarm functions) In Preview Mode, right click your mouse and choose Alarm Output. You can also access the

Alarm Output from: “Main Menu” – “Alarm” – “Alarm Output”.

On the Ref. screen, “○” means it is not in alarm status, “●” means it is in alarm status.

【Schedule】 This allows you to set up flexible alarm schedules on daily or weekly basis.

【Manual】 Channel camera will give alarm after you set it at Manual.

【Stop】Channel camera will stop giving alarm regardless of any actions.

2.5.10Color Setting

Note: The color setting is only available for Analog cameras, not for IP cameras.

In preview mode, right-click your mouse and choose Color Setting. On Color Setting, choose the desired channel camera and right-click to choose Color Setting. You can also schedule the colors at different times. You can also adjust the Brightness, Contrast, Saturation, Hue, Gain, Horizon Sharpness, and Vertical Sharpness.

2.5.11Output Adjust

In preview mode, right-click your mouse and choose Output Adjust. Or you can access the Output Adjust from: Main Menu – Advanced – Output Adjust.

【Top Frame】The margins of the top.

【Bottom Frame】The margins of the bottom.

【Left Frame】The margins of the left side of the screen.

【Right Frame】The margins of the right side of the screen.

【Black Vertical】The black vertical section of the screen.

【Black Horizontal】The black horizontal section of the screen.

【Display: VGA/HDMI】Default.

【Contrast】Adjust the Contrast by dragging the white box on the line

【Saturation】Adjust the Saturation by dragging the white box on the line

【Hue】Adjust the Hue by dragging the white box on the line

【Advanced】Exit, Default

2.5.12Logout

In preview mode, right-click your mouse and choose Logout. Or you can access the Log out from: Main Menu – Logout.

【Logout】Log out of the DVR. You will need password next time you log in the system.

【Shutdown】This is the safest way to turn off the DVR. If you do not need to use the DVR 24/7, or if the DVR is not in use for a long time, shut down the DVR and then disconnect the power adapter.

【reboot】The system will reboot itself and you will need password for the next login.

2.5.13Single-Cam View/ Quad-Cam View / Multiple-Cam View

Depending on the DVR model (4-Channel / 8-Channel) you bought, you will have different options on the view mode. There is single-cam view, quad-cam view, multiple camera view, etc.

3Main Menu

3.1Main Menu Navigation

Main Menu	Options	Function
. . Record	. Record Config.	Configure the recording mode, i.e. schedule recording, motion detection recording, etc.
	Playback	View playback on hard drive or USB backup storage.
	Backup	Mange your backup storage that connects to the DVR.
. . . . . . Alarm	Motion Detection	Set DVR to trigger alarm on certain channel(s) when movement is detected.
	Video Blind	Set DVR to trigger alarm on certain channel(s) when any masking is detected.
	Video Loss	Set DVR to trigger alarm on certain channel(s) when video loss is detected.
	Alarm Input	The SANSCO DVR does not have Alarm Input channel hence this function is N/A.
	Alarm Output	The SANSCO DVR does not have Alarm Output channel hence this function is N/A.
	. Abnormality	When an event (No detected HDD, HDD error, etc.) occurs on certain channel, the DVR will show error message, trigger a beep sound, or send an email.
. . . . . . . . . . . . System	. General	Time Zone, System Time, Date/Time Format, Language, Video Standard, Machine Name, Auto Logout, etc.
	. Encode	Compression, Video Resolution, Frame Rate, Bit Rate Type, Quality, Bit Rate, Frame Interval, etc.
	. Network	You can set basic network parameters here including: IP Address, Gateway, Port, DNS, etc.
	NetService	PPPOE, NTP, Email, IP Filter, DDNS, etc.
	Display	Channel Title, Time Display, Record/Alarm Status, Resolution, Region Cover, etc.
	PTZ Configuration	Refer to PTZ Control In Section 3.5.5
	. RS232 (N/A)	You can set the Port Function/Baudrate/Data Bits/Stop Bits/Parity for the RS232 devices connected.
	Tour	Set patrol mode and interval between key points
	. Digital	Set channel type, you can configure the setting here if you are connecting different cameras in to the SANSCO DVR, i.e. IP cameras + Analog cameras, etc.
	. Storage	Manage the hard drive or any storages connected to the DVR. You can set the hard drive at read/write, read only, and you can also format/partition the HDD from here.
Advanced	Account	Manage all the users here, you can add/edit/delete users from here.

.	Online User	All the online users who are connected with the DVR.
	Output Adjust	Refer to Section 3.5.11
	Auto Maintain	Schedule regular reboot, or automatic file deletion.
	Restore	Reset all the personal settings and return them back to factory default.
	Upgrade	Upgrade the firmware version of the DVR via a USB storage.
	Device Info	Display the Device Information.
	. Import/Export	Export system logs or configuration to an external USB device (memory stick). OR import the configuration with an external USB device.
	HDD Info	Display the hard drive connected to the DVR and its relevant information.
. . . Info	BPS	Display the Bit (per second) used for each channel camera.
	LOG	Manage all the logs related to the DVR.
	Version	Display DVR firmware, SerialNo (SN Code), NAT Status, etc
	Logout/Shutdown/ Reboot	. Refer to 3.5.12 Logout
Logout	.	.

3.2Record

3.2.1Record Config.

【Channel】Choose the channel camera to configure separately, or choose All to set all channel at the same time.

【Redundancy】If you check the box for “Redundancy”, the recording will be saved to both hard drives you installed, but make sure you have two hard drive installed inside the DVR, SANSCO 4/8-channel DVR supports maximum one hard drive only, so Redundancy is not available.

【Length】The length of each recording file, default 60min. This is not the total length of the recording.

【Pre-Record】Set the time in seconds to pre-record before the actual recording begins.

【Mode】Schedule, Manual or Stop. Refer to Section 3.5.3 Record Mode

【Period】This is available only when you choose Schedule Record. You can manage up to 4 different periods within a day.

【Record Type】Regular, Detection or Alarm. The Record Type is only available when you choose Schedule Record. Regular: The camera will record based on the time schedule you set on the left side next to it. File type: R

Detect: The camera will record only when it detects movements, video-loss, or video masking. File Type: D

Alarm: The camera will record only when the DVR receives signals from “Alarm Input”, provided that the camera is set to record under “Alarm Input” setting. File Type: A. However, since there are no Alarm Input/Alarm Output on SANSCO DVR, this function is not available.

Note: You should be able to see the File Type when you are doing a Backup.

【Advanced】 Click Advanced to drop down the menu, it gives you the shortcut to go to Live View, copy the current settings, paste the copied settings to current page, set default, and go to Storage (Main Menu – Advanced – Storage).

3.2.2Playback

Please refer to Section 3.5.4 Playback.

3.2.3Backup

Recorded files can be backed up to various devices, such as USB flash drives, USB hard drives, or a DVD writer.

Note: The storage must be properly installed before the file backup. Do not try to stop the backup when it is in progress.

【Detect】Search the Storage that has been connected to the DVR. Try a few more times on this button.

【Backup】Once the DVR detects the Storage that connects to it, you can back up the file from your hard drive to the USB Storage. You can click “Backup”, on the next dialogue box you will see the Backup dialogue box.

You will be able to search the desired recorded files that you want to backup, you can search the files by: Type, Channel, and Time. Type: This drop-down menu allows you to choose files from Alarm Recording, Motion Detection Recording, Manual Recording, or General, etc. By default, it is set at ALL.

[Channel]: Choose the recorded files from desired channel camera. Choose ALL for all channels. [Start Time/End Time]: Set the start time and end time to search the desired recorded files. [Add]: Click Add to display the list of the search result.

[Remove]: Click Remove to remove the list of the search result.

[Backup Format]: Choose the file format for the backup files. Available options: H.264, AVI. [Start/Stop/Cancel]: To start the backup, stop the backup, or cancel the backup.

Note:

*After you start the backup, click stop to terminate the backup, the backup (in partial) will still be saved from the point you click start to the point you click stop.

*After you start the backup, click cancel to exit the backup window. However, the backup is still in process and will be completed.

【Burning】Click Burning to enter the Burning option, you can choose the desired channel and synchronize the recording files to the extra Storage you installed to the DVR. Click Cancel to

Note:

*After you start the burning, click stop to terminate, the burning (in partial) will still be saved from the point you click start to the point you click stop.

*After you start the burning, click cancel to exit the processing window. However, the burning is still in process and will be completed.

Erase files from a re-writable CD or DVD

Stop the Backup

Cancel and Exit

3.3Alarm (Some of the functions are not available for SANSCO)

Under Alarm Menu, there is: Motion Detection, Video Blind, Video Loss, Alarm Input, Alarm Output, Abnormality

Note: SANSCO DVR does not support most of the Alarm functions because it does not have any Alarm Input/Output.

3.3.1Motion Detect

When the channel camera detect any movements, the DVR will trigger the motion detection alarm.

【Channel】Choose the channel camera to detect movements.

【Enable】Turn on or turn off the motion detection alarm.

【Sensitivity】Choose the sensitivity of the motion detection, from Lowest to Highest.

【Region】Click [set] to set up the motion detection masking. On the next screen, left click and mouse and drag to unselect the area, the pink area showed below will be monitored by the camera. Once there are movements in the pink area, the camera will send the signal to the DVR and further trigger the alarm, on the other hand, any movements fall within the white area below will NOT be monitored and detected.

【Period】Schedule the timing for the motion detection activities. You can manage up to 4 different periods within a day. Click the time box to choose the Hour/Minute and it will reflect the same on the green table below:

【Interval】Only one alarm will be triggered within the set interval regardless of how many movements.

【Alarm Output】Once movement is detected, the external alarm device connected to the DVR (via Alarm Output) will be triggered.

【Out Delay】The external alarm normally goes off after a while, however, if you set the Out Delay, then it will not go off immediately, instead it will go off after the set value (from 0 to 300s)

【Record Channel】Choose the channel(s) to record when an alarm is triggered. If you also check the box for FTP upload (below): the recording will be uploaded to FTP Sever as well.

【Tour】 Choose the channel(s) to patrol when an alarm is trigger. You can set the patrol interval (from point to point) via [Main Menu] – [System] – [Tour].

【PTZ Activation】Set the PTZ Activation when the alarm is triggered. You can select any channel or multi channels. Make sure the channel is connected with a PTZ camera already because the SANSCO camera is not PTZ type. When an alarm occurs, the selected PTZ channel will rotate to the preset point, patrol, or zoom in/out, depending on your settings. Check the PTZ Activation menu (on the left):

You will be able to set the PTZ camera to rotate to preset point, Patrol from point to point, or Patrol from point to point plus zoom in/out. You can set differently for each channel if you like.

NOTE: Before you set up the PTZ Activation, you will need to configure the PTZ Control first, please refer to Section 3.5.5 PTZ control. To go to PTZ Control, please right click on the preview mode and choose PTZ control.

【Record Delay】When the alarm is off, the alarm recording normally stops, however, if you set the Delay, the alarm recording will not stop immediately after the alarm is off, instead, it will last a few more seconds/minutes, from 10-300s.

【Show Message】When an alarm occurs, a pop-up message will show up on the screen of the channel.

【Send EMAIL】When the channel camera detects movement, or an alarm occurs, the DVR will send an email as well. To configure the email settings, go to [Main Menu] – [System] – [NetService] – [Email].

【FTP upload】When an alarm occurs, the DVR will upload the recording file to FTP server, provided you have set up the record channel stated above. To configure the FTP Settings, please go to [Main Menu] – [System] – [NetService] – [FTP].

【Buzzer】If you check the box for buzzer, you will hear a beep sound when an alarm occurs.

【Write Log】If you check this box, the DVR will write the alarm information to the hard drive when an alarm occurs.

【Mobile Reported】If you check this box, you will receive a mobile notification when an alarm occurs.

【Advanced】Click Advanced, the drop-down menu gives you the shortcut to go to Preview Mode, copy the current settings, paste the copied settings to current page, reset to default, or go to Record Config (Main Menu – Record – Record Config.).

3.3.2Video Blind

(Please refer to 4.3.1 Motion Detect because the settings and options are similar)

Whenever there is any masking on the channel camera, the DVR will trigger the video blind alarm, i.e. when the ambient lighting is too low, or if someone deliberately cover the camera lens result in video masking.

3.3.3Video Loss (Please refer to 4.3.1 Motion Detect because the settings and options are similar)

Whenever there is video loss on the channel camera, the DVR will trigger the video loss alarm, i.e. when the video cable is disconnected, this will result in video loss and further trigger the alarm.

3.3.4Alarm input (Please refer to 4.3.1 Motion Detect because the settings and options are similar)

When the DVR receive any signals from the Alarm Input (extra alarm input device required), it will trigger the alarm. You will need to choose Normal Open so the DVR will automatically trigger the alarm when it receives the signals from Alarm Input Devices.

3.3.5Alarm Output (Refer to 3.5.9 Alarm Output)

3.3.6Abnormality

When the DVR detects any error or abnormal situation, i.e. storage error, IP confliction, disconnection, etc., it will trigger the alarm.

【Event Type】No Storage, Storage Device Error, Storage No Space, Net Disconnection, IP Conflict.

【Enable】Check the box to enable the alarm function.

【Show Message】When an error occurs (listed in Event Type), a pop-up message will show up on the screen of the channel.

【Buzzer】If you check the box for buzzer, you will hear a beep sound when an error occurs.

【Mobile Reported】If you check this box, you will receive a mobile notification when an error occurs.

【Send EMAIL】When an error occurs, the DVR will send an email as well. To configure the email settings, go to [Main Menu] – [System] – [NetService] – [Email].

3.4System

Under System Menu, there is: General, Encode, Network, NetService, Display, PTZ Config., RS232/RS485, Tour, Digital

3.4.1General

【Time Zone】Time zone that you want the DVR to use.

【System Time】The date and time for the DVR.

【Date Format】Choose the date format.

【Date Separator】Choose among: “.” and “-” and “/”.

【Time Format】Choose time format: 24-hour or 12-hour.

【Language】Support multiple language.

【HDD Full】Stop record: Stop recording when the hard drive is full. Overwrite: Overwrite the oldest recorded files and continue recording when the hard drive is full.

【DVR No.】Refer to 2.4 Control with Remote – Operation processes with remote controller to control multi-DVR.

【Video Standard】PAL or NTSC. PAL for Europe, NTSC for America.

【Auto Logout】Set the DVR to automatically logout after some time.

【Machine Name】Name your DVR.

【DST】Check the box for DST (Summer Time) and click DST to see the dialogue box below. Setup per your preference.

3.4.2Encode setup

Main Stream Setting

Sub Stream Setting: this is for use only in worse network conditions or when you remotely access the cameras via mobiles, to save bandwidth.

【Channel】Choose the channel camera.

【Compression】Standard H.264.

【Resolution】Resolution 1080N/960H/D1.

【Frame Rate】Adjustable from 5 to 25FPS

【Bit Rate Type】You can choose between VBR (variable bitrate) and CBR (constant bitrate). Under VBR, you can choose different Quality (up to 6, from lowest to highest). Under CBR, you can set different Bit Rate (Kb/s).

【Bit Rate】The higher the value, the better the video quality. Below is the bit rates normally used in different cases: 1080P (1024~8192kbsp), 720P (1024~4096kbps), 960H (869~4096kbps), D1 (512~2560kbps), HD1 (384~2048kbps), CIF (64~1024kbps), QCIF (64~512kbps).

【Frame Interval】Choose among 2~12s.

【Video/Audio】Choose whether to stream video or audio (SANSCO camera does not support audio streaming).

【Extra stream】Normally used when the network condition is not good or when you use mobile devices to remotely access the DVR.

Note:

*You can enable or disable the sub stream setting by checking/unchecking the box below.

*You can enable or disable the video/audio streaming by checking or unchecking the box below.

*It is recommended to leave these setting as default, normally you don’t need to change these settings.

3.4.3Network

【Net Card】The SANSCO DVR is installed with a wired Ethernet card, so by default it is a Wire Netcard as seen above.

【DHCP Enable】It is recommended that you check this box, and the DVR will automatically obtain an IP address from your router, if you have connect the DVR with your router using a network cable.

【IP address】When the box for DHCP Enable is uncheck, you can set the IP address of the DVR.

【Subnet mask】Set the subnet mask for the DVR. Default: 255.255.255.0.

【Gateway】Set the gateway for the DVR. Default: 192.168.1.1.

【Primary DNS】【Secondary DNS】Set the DNS for the DVR.

【Media port】The port used for the software client CMS. Default: 34567.

【HTTP port】The port used for webpage access. Default: 80.

【HS Download】High Speed download.

【Transfer Policy】Adaptive/Quality Preferred/Fluency Preferred. Choose any of the three per your preference. Adaptive means the DVR will automatically adjust the video quality and fluency, Quality Preferred means the DVR always prioritize the quality over fluency, and Fluency Preferred means the DVR will put fluency as priority over quality.

3.4.4NetService

Choose the network service option and click the set button to configure the advanced network functions or double click the service button to configure the parameters.

Note: Unless otherwise specified, it is always recommended not to change the default setting under the NetService, because the default factory settings suit most cases. If you have any doubts or concerns, please contact us immediately before you make the change. You can also refer to another instruction DVR Network Setup Guide provided by us.

【PPPoE】User can directly connect the DVR to internet via ADSL, then input the user name and password;

Check the box for Enable to enable the PPPoE setup.

Enter the username and password provided by your ISP (Internet service provider). Save the settings, and then reboot the device, if the PPPoE connection is successful, you will find the IP address for the DVR as showed in section 4.4.3 Network. You can further use the IP address on the client software CMS. The IP address will probably change from time to time because of the PPPoE connection. That’s why we recommend you to always use DHCP instead (refer to 4.4.3 Network).

【NTP】Network Time Protocol. User can synchronize the time zone for the DVR using the NTP setup.

Note: * In order to use this function, you need to install the NTP server in your PC.

* Do NOT use this if you do not have a known NTP Sever. Check the box for Enable to enable the NTP setup.

Host Sever IP: Enter the IP address for the PC that you installed the NTP server. Port: Default: 123. You can change the port based on the real IP address of the PC that installed the NTP server.

Time Zone: Examples (London GMT+0, American Central Time GMT-6).

Update Period: The time interval for the DVR to refresh the time zone based on the setting. Default: 10 minutes.

【EMAIL】If you have checked the box for [Send Email] in section 4.3.1 Motion Detect, you will receive an email when movement is detected. Check the box for Enable below to turn on the email alerts.

[SMTP Server]: For example, smtp.gmail.com

[Port]: Email server port number. For Gmail, you can use 465

[SSL]: Secure Sockets Layer (SSL) authentication protocol. If you use Gmail, check the box near “Need SSL” [User Name]: Enter the username for your Gmail. i.e. testing1@gmail.com.

[Password]: Enter the password for your Gmail account. [Sender]: Set the sender’s email address.

[Receiver]: Set the receiver’s email address. i.e., testing2@gmail.com. You can set up to 3 receivers. [Title]: Set the email title/subject.

When you finish, click Mail Testing, and if the setup is correct, you will see the message “Test Success”.

Note: If you come across any issues related to the email setup, please contact us immediately via email, we will reply in 24 hours with a solution. Failures on email setup do not necessarily due to the machine itself, sometimes it could just be the settings, or email server, etc.

For Google Gmail, click the following link to configure the Gmail: http://www.google.com/settings/security/lesssecureapps

【IP Filter】User can set up both the IP whitelist and IP blacklist to manage the DVR access. If you set up the IP whitelist, only the users on the whitelist can access the DVR. If you set up the blacklist, the users on the blacklist won’t be able to access the DVR.

If the same IP address is on both the whitelist and blacklist, that IP address still won’t be able to access the DVR because the setting of blacklist overrides. You can manage up to 64 IP address for both whitelist and blacklist. Check the box next to Enable to set up the IP Filter function.

【DDNS】User can set up the DDNS and remotely access the DVR via DDNS on browsers.

Check the box next to Enable to set up the DDNS. Choose the DDNS Type, enter the domain name, username and password.

Note:

*Make sure to set up the DNS correctly. Go to 4.4.3 Network and properly set up the DNS.

*The domain name server that selected by user is a banding domain name of DVR. User should logon the website which provided by the server supplier to register a user name and password firstly, and then apply a domain name online for the server. After the

successful apply, user can access the server from the IE client by inputting that domain name.

How to access the DVR via DDNS or external IP address? (Take www.no-ip.com for example)

Step 1: Please connect your DVR to the router using a network cable, enable the DHCP option (4.4.3 Network), and make sure the DVR connects to the router and Internet successfully. See below:

Step 2: Fix the DVR’s IP address

Use a computer which is connected to the same router and check the computer’s network information as below:

Right click on the Wi-Fi icon and choose Open Network and Sharing Center

Step 3: Register a DDNS account. Here we take no-ip DDNS as an example. We go to www.no-ip.com.

Notice: if your network’s external IP is static, not dynamic, you don’t need to set up DDNS, you can skip step 3.

After you register an account, fill in the information of the DVR.

Step 4: On your computer, go to the router’s configuration page to do the port forwarding for the DVR’s IP address, http port and media port. Before you do this, check the DVR’s IP address, http port and media port per the screen below:

Click open this link for more information on the port forwarding before you configure: https://portforward.com/router.htm

Port forwarding example:

After you finish the port forwarding, you can click open this link www.canyouseeme.org to check whether the port is open.

Use IE, you can skip the word “Login.htm” in the address bar, if you enter the wrong address with the words “Login.htm”, you may not be able to access the live video.

Finally, if the DDNS & port forwarding have been set up correctly, you can open this link: http://ddns-testing.ddns.net:8888 anywhere (with network access) to visit the DVR.

Mobile APP vs. Port Forwarding: If your remote access to the DVR will be using phone or tablet only, you may use the APP to access the DVR, which is simple to set up. If you use APP, setting up port forwarding and dynamic DNS is not necessary. If using a PC or Mac to access the DVR from a remote location, or if changing DVR settings remotely, setting up port forwarding is recommended. However, you may still use the webpage for remote login via www.xmeye.net on your PC or Mac, in this case, the port forwarding is still not necessary. For some people, the port forwarding is complicated and less people tend to use this function anymore.

【FTP】

FTP is only available when an alarm occurs (refer to section 4.3.1 Motion Detect), in this case, it will upload the related recorded files to your FTP server.

[Enable]: Click Enable to set up the FTP upload. [Server IP]: IP address of the FTP server.

[Port]: Domain Port of the FTP server. Default 21.

[User Name]: Username for the FTP server login. [Password]: Password for the FTP server login.

[Anonymous]: Check this box for Anonymous login, no need to enter username/password. [Max File Length]: Maximum file size allowed to upload.

[DirName]: Set up the FTP path for the uploaded file.

【ARSP】On occasion the DVR’s external IP may change because of the internet service provider. The ARSP option allows for remote browser login to the DVR to check for the DVR’s current external address even if it changes. This would allow you to remotely look up the DVR’s current IP, and manually update it in the app settings. This can be useful if you choose not to use dynamic DNS.

ARSP Setup Example:

Step 1: Go to System > Netservice > ARSP. Check “Enable”. Server IP is xmsecu.com Port, username, and password are default values and do not need to be modified. Click “OK”, “OK”, and then close.

Step 2: Go to Info > Version Write down the MAC number.

Step 3: Using a web browser, go to http://xmsecu.com:8080 and login using the MAC number. If it fails to login, verify the MAC number, and try logging in again. Current information about the DVR will be shown. “True IP” is the current external IP address of the DVR.

【Alarm Server】

When an alarm occurs, the DVR will upload the alarm information to the Alarm Server.

[Protocol Type]: GENERAL.

[Enable]: Check the box to enable the setup. [Server IP]: The IP address of the Alarm Server. [Port]: The port number of the device.

[Alarm Report] [Log Report]: Check the boxes to upload the alarm information/logs to server when an alarm occurs.

【Wireless Config】SANSCO DVR does not support this function. This allows the DVR to connect with the internet via 3G dial wireless Config.

[Enable]: Check the box to enable the wireless configuration. [Type]: Available from – WCDMD/TD-SCDMA/CDMA1.x/GPRS/EVDO [Wireless AP] 3G Wireless Access Point

[Dial Number]: 3G Dial Number [User Name]: 3G Username [Password]: 3G password.

[IP Address]: The IP address for the DVR after the successful 3G dial connection. Note: SANSCO DVR does not support this function.

【UPNP】The UPNP protocol ensures the automatic port forwarding on your router.

[Enable]: Check the box to enable the setup. If you enable this setup, the router will automatically assign different port numbers to the DVR, when it is accessed by users via different methods.

[HTTP]: This is the port for use when you access the DVR using IE browsers.

[TCP]: This is the port for use when you access the DVR using the CMS software client. [Mobile Port]: This is the port for use when you access the DVR via mobile devices.

Note: In order to use this function, make sure the UPNP has been enabled on your router.

【Wi-Fi】User can connect the DVR with a Wireless USB Ethernet Card to get the DVR to work wirelessly with your router. Once you have connected USB Ethernet Card correctly, click Search to connect the DVR with your router.

Note:

*The SANSCO DVR is not a wireless device and it will not work wirelessly with your router without a USB wireless dongle

*It is always in our recommendation that you connect your DVR with the router using an Ethernet Cable to make sure of the performance. Sometimes wireless connection can be problematic, i.e. instability/drop-out issues.

【RTSP】To enable the RTSP port number for the DVR when you access the DVR from different browsers (Safari, Firefox, Chrome) or VLC player.

[Enable]: Check the box to enable the RTSP port number. [Port]: The default port number is 554.

【Cloud】This shows whether or not the DVR has been connected with the network. You should read “Connected” when the DVR is already connected with the router. Double click Cloud to go to this screen. Make sure the Cloud is Enabled.

【Mobile Reported】Double click to enable the mobile report function. Check section 4.3.6 Abnormality – [Mobile Reported].

Note: SANSCO does not support the mobile report function.

3.4.5Display

Set the position of the Time Display and Channel Title on IE and APP Access screen

【Channel Title】Click on the Set button to rename each channel camera.

【Time Display】The Date/Time display on the top right corner of the screen.

【Channel Title】This decides whether or not to show the Channel Title on each live view screen.

【Record Status】This decides whether or not to show the recording icon on each live view screen.

【Alarm Status】This decides whether or not to show the alarm icon on each live view screen. The alarm function is NOT supported by SANSCO DVR because it does not have Alarm In/Out.

【Transparency】Adjust the transparency of the screen background.

【Resolution】Set the DVR resolution output.

【Channel】Choose the channel camera from the drop-down menu to set up the Region Cover, and the position for Time Display/Channel Title (on IE/mobile app view).

【Region Cover】Set up the region cover for any channel camera(s) based on your preference. Check the box first, then choose the desired channel(s), and click the Set button to enter the screen for setting up the region cover. The region cover will appear as Black Patch on the live view screen.

【Time Display】【Channel Title】You can choose the channel from the drop-down menu, then check the boxes for Time Display and Channel Title, click Set button to enter next screen, from there you can adjust the positions for both the Time Display and the

Channel Title, you can left click and drag to move the position, then right click to exit, click OK to save and exit. These changes will not reflect on the live view screen, they will reflect on the IE view screen, and the app view screen.

3.4.6PTZ Config (Refer to section 3.5.5 PTZ control – To configure PTZ settings)

3.4.7RS232 (SANSCO DVR does not have RS232 connector so this function is NOT available)

4.4.8 Tour

Enable the Tour, and set up the time interval for the camera from point to point. You can set up quad-cam view/single-cam view

Set up the time interval for the Alarm Tour. Check the box for “Return after finished” to make sure the camera return its original angle after the tour.

Note: In the Tour Preview, click to turn on the tour, click to turn it off.

4.4.9 Digital (Take 4-Channel DVR for example)

Because the DVR support different kinds of camera, you can change the combination of the Analog and IP cameras here to allow you to connect different types of cameras into the DVR. This is also called the Channel Type on the menu.

Examples: If you check the box for the first line, it means you can connect up to 4 1080p cameras and 0 IP camera. You can also read the explanation below for more information.

3.5Advanced

Under Advanced Menu, there is: Storage, Account, Online User, Output Adjust, Auto Maintain, Restore, Upgrade, Device Info., and Import/Export.

3.5.1Storage

You can manage your hard drive or check the hard drive information here.

Read/Write: Set the hard drive properties to read and write. Read only: Set the hard drive properties to read only.

Redundant (For some models): Set the hard drive properties to redundant. (Refer to 4.2.1 Record Config. – [Redundant]).

Format Disk: You can format the hard drive when there is any error message related to storage, i.e. stop recording, hard drive error. Recover: Recover any potential error in the hard drive.

Partition: Partition your hard drive. Click on it to go to HDD partition. Two types of partitions: Record Partition, Image Partition. Note: Please format the hard disk before record.

3.5.2Account

You can manage the groups and users under this Account setting.

*By default there are two Groups: Admin & User. The admin group has more permissions than the user group. You can add users to the groups. Users have different permissions to the system if they belong to different groups.

*You can choose the group on the left side of the dialog box and click Modify Group to edit the group permission. But you can’t modify the permission for the Admin Group. However, you can modify the permission for the User Group.

*You can add new users to different groups. But one user belongs to one group only.

*You can’t delete the admin user, which belongs to the Admin Group.

*You can’t delete the default user which belongs to the User Group.

*You can set different passwords for users in different groups. Maximum password length 6-digit.

How to add user?

How to add Group?

How to modify password?

3.5.3Online User

You can check all users who are connected to the DVR from Online User. You can choose any user(s) and click disconnect to stop the connection, if you do this, the user(s) will be able to log into the system again only after you reboot your DVR.

3.5.4Output Adjust (Refer to section 3.5.11 Output Adjust)

3.5.5Auto Maintain

User can schedule the time for automatic system reboot, or automatic deletion on the old recorded files.

3.5.6Restore

The user can reset the settings back to default. You can reset all the personal settings, or you can choose some of the settings and reset them back to factory based on your preference/needs. Check the box and reset them.

You can normally reset the system when there are problems with the settings, or you forget the login password, etc.

3.5.7Upgrade

User can upgrade the DVR firmware version by using a USB memory stick, obtain the upgraded file from us and copy the file to the memory stick, insert the USB memory stick to the DVR via USB port, and go to Main Menu – Advanced – Upgrade to upgrade the system.

【Upgrade】Choose the USB memory stick that contains the upgraded file.

【Upgrade file】Choose the upgraded file.

3.5.8Device Info

The Device Info shows the basic information of the DVR interface (i.e. Audio In Channels, Alarm In/Out Channels, Max. Playback, etc). You can set some of them per your preference.

3.5.9Import / Export

Users can not only export the logs and the configure files from the DVR to a USB memory stick, but also import those configure files from the memory stick to DVR settings. Pay attention to the file format before you Import and Export.

3.6Info

Under the Info Menu, there is HDD Info, BPS, LOG, and Version.

3.6.1HDD info

The HDD info includes Type, Capacity, Capacity Left, and Status.

○means the hard drive status is normal.

x means the hard drive is faulty/problematic.

– means no hard drive detected.

3.6.2BPS

Display the Bit Rate (Kb/S) and the spaced used (MB/H) in real time.

3.6.3LOG

You can search the logs based on the Type, Start Time/End Time.

Log information includes: Log in/out, Shut Down, Reboot, Save Configuration, Recording, User Management, and many more related to the operation of the DVR. You can search the logs (based on the Type/Time) and clear them all by click the Remove Button.

3.6.4Version

The Version displays the hardware information, software version, Mac address, Build Date, Serial Number, and NAT status.

3.7Logout (Refer to Section 3.5.12 Logout)

4FAQ

Question: Can’t log into the DVR from the internet?

Answer:

Cloud users

If using the cloud, check to see if the DVR serial number typed in is correct. Check to see if the mobile device is connected to data. Try using Wi-Fi. On the DVR itself go to System > NetService and check the cloud status. It should say “Connected”. If not, check the network cable.

Make sure the DVR can be accessed locally via computer. If you can only access the DVR locally, the cloud may be busy and you can try again. If local access fails, see step 2. Close the mobile app and open it again. Test with another mobile device.

Non-cloud users (port forwarded) (We do not recommend you use the Port Forwarding as it is more complicated.)

Check the address bar to verify you are using the correct IP address and port number. Check every single digit because typos can be common. The address should start with “http://”, followed by the external IP address, followed by the colon symbol and the port (“:8888”). Try another web browser to see if you can get a login. Make sure that any software firewall or hardware firewall is not blocking ports 8888. Check for any port restrictions imposed by the router on both the DVR side and the remote computer side. Check all relevant settings including port filtering and application exception lists. Double check that the port and local IP addresses of the DVR are assigned for forwarding on the router. If you were previously able to access the DVR from the outside, make sure that the external IP address specified in the address bar is still valid (the router’s external IP address may change from time to time.) If using Dynamic DNS, make sure your account has not expired or test with the DVR’s current external ip address instead of the host name. Double check the settings on the DVR. Make sure the DVR can be accessed locally. If you can access DVR locally but not remotely, there is a problem with port forwarding. Review your router port forwarding settings. Review the router manual. If the router is attached to another router upstream, you will need to do port forwarding from the upstream router to the current router (using the current router’s local ip address on the upstream router, and ports 8888). If you have changed routers, make sure the local static IP on the DVR is still valid for the router is it connected to?

Question: No local network access to the DVR?

Answer: Make sure the computer is on the same router as the DVR. You can use the “ping” command from the command line (ie “ping 192.168.1.112”) to see if the DVR is accessible at all. Ping the local IP address that was assigned to the DVR. You should see response times from the DVR (no timeouts). If you get response times, you can log in locally using a web browser. If you get a timeout, reconnect the DVR’s network cable on both ends, or test with another cable. Most network cables will snap in. You may also power cycle the DVR. Check network lights on the router and on the DVR network port. Try connecting to another physical port on the router. Make sure the DVR is using a unique local IP address. Check the validity of the IP address assigned on the DVR. Some routers have a numeric restriction on the range of local addresses (you may need to reassign a static address to the DVR.) Make sure you log in with the correct local IP address and port. Check every single digit because typos can be common. Go in the DVR menu and verify the assigned address numbers. Recheck your assigned web port and media port. Check firewall settings. Try adding the DVR local IP to the local zone (Internet Options > Security > Local intranet > Sites > Advanced > Add > Close > Apply > OK). Use another web browser. Access the DVR from another computer on the same router. Test the DVR with another router. If you have changed routers, make sure the local static IP on the DVR is still valid for the router is it connected to? Reboot the DVR.

Question: I don’t have internet connection, is it required for my setup?

Answer: If you do not have internet connection, you can only view the cameras on your Monitor/TV, but not your mobile devices. You will not be able to access the cameras remotely via internet, either.

To access the DVR menu or the live view interface, please follow the Connection Diagram under Section I, connect all the cables (except step 5), and you will be able to view all cameras on your monitor/TV, you can then make changes, or configure the DVR/camera settings on your screen.

Question: No picture on monitor / TV after connecting it to the DVR

Answer:

1.Check the cable connection from the DVR to your Monitor/TV.

2.Try a different HDMI, or VGA cable. HDMI signal is sometimes picky, so use VGA connection if HDMI does not work.

3.Power off the monitor / TV and DVR, then power up the monitor/TV then the DVR. Make sure of the sequence.

4.Your Monitor/TV’s input channel for DVR is not selected. Select the correct input channel your DVR is connected to.

5.Your Monitor/TV does not support the default output of the DVR, make sure your Monitor/TV’s resolution is not less than 1280×1024 pixels. In fact, we suggest a monitor/TV with maximum resolution at 1920×1080 (1080p).

6.If there is no picture on the monitor only after you mistakenly change the DVR’s output resolution, you need to change it back to default. In this case, you need to connect the DVR to a different monitor/TV with higher resolution and then change it back to default resolution

Question: I want to access the cameras on my APP, but I am unable to find the SN Code/SerialNo for the device?

Answer: On the DVR Menu, right click your mouse – Guide – Next – Next – Next – SN Code. Scan this code on your APP.

Alternatively, you can go to Main Menu – Info – Version, and find the SerialNo. You can then manually enter the Serial Number to your APP. Please refer to the Section III [Mobile Viewing] – How to Find the QR Code or the Serial Number for the Device?

Question: My DVR is making a cracking noise

Answer: This normally happens for DVR with hard drive, if your DVR does not include a hard drive, please skip.

1.You may format the hard drive first

2.And restore the DVR settings

3.You may kindly take out the hard drive and give it a test to confirm it is the hard drive.

Question: The night vision of my camera is terrible?

Answer:

1.Make sure you do not aim your camera towards something JUST in front of the lens, i.e. wall, flowers, etc.

2.Do not face the camera towards glass, mirror, etc., which reflects the IR lights from the camera.

3.Do not face the camera lens towards direct lamps/sunlight.

3. Light up the ambient area a little bit, in complete darkness, the night performance may be affected.

Question: My camera is getting misty inside, is there a known fix?

Answer: Condensation occurs in a humid environment as a result of the difference of the temperatures of the air and the object on which it occurs. In most cases it will clear up itself. The mist is more or less a rapid drop in temperature – one solution might be the use of a see-through rain cover, or a large enough ziplock bag with appropriate cuts, applied before taking the camera out of doors to minimize the humidity trapped in it. Otherwise, the same humidity will still condense within the rain cover itself instead of in the camera just like when one uses a rain cover in cold weather with a warm camera. Another, not as practical, but effective solution might be to regulate the temperature around the camera, but isolating it from humidity is the more guaranteed solution, even if it is only applicable in very few situations. If the issue remains, you may send it back for replacement, please contact us via email.

Question: My DVR is not recording, why?

We sell DVR with / without hard drive, so make sure your DVR come with a preinstalled hard drive. If your DVR does not include a hard drive, you can source one on your own, or you can purchase one from us. If you have a spare hard drive and you can install on your own, make sure it is a 3.5 inch internal HDD with SATA connector.

Question: I’ve forgotten the login password for my DVR and I can’t log in, I am locked out.

We have super password for your DVR, you can email us with the following information and we will send you a unique password: Your model number, the date/time display on your screen. Password varies from date to date.

Question: My remote is not working?

1.The remote will only work after you login to the main menu of your DVR

2.Make sure to insert new battery in correct way, make sure of the polarity.

3.IR interference. A Plasma TV on the wall nearby, an IR cameras on the interior? Is there direct sunshine coming through a window? Does it happen at times, and at other times it works fine? If you receive a faulty remote, contact us immediately and we will help you get a new one.

Question: Does the DVR record audio as well?

Answer: By default, the cameras do not have audio recording function, if you wish to record audio you will need to install additional devices, i.e. microphone, speakers, microphone for Audio IN, speaker for Audio OUT.

Question: How to set up email notifications for my DVR?

Answer: Make sure the DVR is connected with the router, and the Cloud Status is Connected. Go to the following screen:

Check the box for Enable. And check Send Email. Refer to 4.4.4 NetService – EMAIL for more information on setup.

Question: How to set up motion detection recording?

Answer: The DVR needs an internal hard drive for recording. Without a hard drive, it will not record. And you can only live view if you do not have a hard drive. Please go to Main Menu – Advanced – Storage to check if the hard drive status. If the hard drive is

there and working, find the steps below:

Step 1 Go to Record Config., choose the Channel, then choose Schedule and check the box for Detect.

Step 2 Go to Alarm – Motion Detect. Check Enable, Set the motion detection Region if you like, and check the Record Channel (the channel you want it to record upon movement detection). Click Ok to save the settings and exit.

Step 3 Find the motion detection recording in Playback (3.5.4 Playback):

Question: How to connect your DVR on the client software CMS?

Answer: Make sure your DVR has been connected with the router and the NAT Status is Connected. [Main Menu] – [Info] – [Version] – [NAT Status]

Step 1 Download the software CMS and install it on your computer.

Step 2 Double click on the icon to run the CMS, the default username is super, no password.

Step 3 If you log in for the first time, you will see the following screen:

Step 4 To add your DVR, you can click System on the bottom right corner of the screen. Then go to Device Manager, click ADD AREA to create a zone. Name the zone and click OK.

Step 5 Left-click the area you created, then left click again on to add your DVR. Device Name: Name the device

Serial ID: Find the Serial ID (SerialNo) of the device per the manual instruction – Section 3.5.2 Guide. User Name/Password: Default is admin and no password, same as your DVR login account.

Click OK to save the settings. After that, you can double click on the device to access the DVR.

After you add your DVR successfully on CMS, you can then view or manage your DVR.

CMS interface

SwannView Plus app download and access

admin — Wed, 25 Oct 2023 20:00:55 +0000

SwannView Plus app download and access, What is SwannView Plus App It is CMS software developed and rendered by the Swann Communication Company to integrate the products for enabling the user to connect and control the surveillance camera on a PC or smartphone. The application is available for free to download on Windows, Android, and iOS operating systems.

Installing SwannView Plus app

1.To download the app, go to your Playstore or App store and search for SwannView Plus.

a.If for some reason you can’t search it, go to http://www.swann.com/us/apps

b.Look for the SwannView Plus, then tap ‘For Android Devices’ or ‘For iOS devices’

c.If it did not work, please follow this workaround:

Instructions for Android:

1.Ensure “Unknown Sources” is enabled in your Android device > Settings > Security.

2.Download the SwannView Plus app apk from this link: https://www.dropbox.com/s/7v6rkan5eny7cb6/SwannView_Plus_20140121.apk?dl=1

3.Click on download file to commence download on your device.

4.Access the downloaded APK file on your device’s Downloads section or File Manager.

5.Tap on the APK file and follow the prompts to install.

Instructions for iOS:

1.Make sure you are using the same AppleID as when you had first downloaded the SVP app.

2.Open the appstore > Go to Profile > Purchased.

3.It will show all the apps that you downloaded before.

4.Go to the Search bar > Swann or SwannView…> It should show right away.

2.Open SwannView Plus once installation is done.

Changing stream settings

For smooth live streaming, it is highly suggested to set the substream’s bitrate to its lowest for the unit not to consume too much bandwidth and lessen intermittent connection if ever.

1.Go to MENU > Record.

2.Proceed to PARAMETERS > Substream.

3.Pick a channel on Camera.

4.Set the Video Quality to its lowest possible bitrate.
NOTE: lowest bitrate varies depending on the DVR or NVR.

5.Click on Copy to replicate the settings to other channels.

a.A window will pop up. Tick all checkbox to select all channels.

b.Click on OK.

6.Click on Apply to save the settings.

SwannView Plus app download and access

Getting network information

1.Access the MENU and go to CONFIGURATION > Network > General.

2.Check if Enable DHCP is checked. By default, it is checked meaning it is on DHCP.

3.You can write the UID code for you to have your own copy in case you’re away from the unit.

Testing internet connection on the phone

1.In case you skipped installing SwannView Plus app because you already have the app, we need to make sure that there is still internet connection on the phone.

2.To do so, best if you can stream online videos like YouTube just to check your connectivity.

Adding the device and viewing it on the app

1.Tap the 3-bar icon located at the top left.

2.Tap the 3^rd icon to go to Devices.

3.Tap on the ‘+’ icon at the upper right.

4.Input the information it needs.

a.Alias:

b.Register Mode: UID

c.UID:

d.User Name: admin

e.Password:

5.Tap on the save iconat the top right.

a.If you got any error message, try rebooting the DVR or NVR and your router or modem.

b.Close the app and open it again.

1.Tap on Start Live View to load the cameras

NOTE: To learn more about using the app, download a copy of the SwannView Plus Quickstart Guide.

How to change the resolution of the recorder (SwannView Plus)?

NOTE: This guide is for the following recorders : DVR-1500, 1525, 1550, 1575, 4300, 4350, 4500, 4900, 8075, 8050, HDR-8050, HDR8-8200, NVR-7000, 7090, 7095, 7200, 7250, 8000

1.Go and access the Menu then proceed to Configuration.

2.Proceed to General then General again at the top.

3.Change the Resolution– pick a resolution that matches the display in use.

a.For square monitors (usually VGA connection), these commonly accept 4:3 or 5:4 aspect ratio – you can start by choosing 1024*768 and other higher resolution such as 1280*1024.

b.For widescreen monitors (esp. TVs using HDMI connection), these commonly accept 16:9 aspect ratio – you should choose either 1280*720 (720p) or 1920*1080 (1080p).

4.Click Apply – to save the settings.

How to export recordings using SwannView Plus software?

Choosing a download path

1.Open SwannView Plus software and go to SYSTEM > System Configuration.

2.Take note of the Saving Path of Video File as this is where you will go to retrieve the exported file. Default will be C:\SwannView Plus\video for Windows.

a.If you want to change it, click the … icon at the right side and choose your destination.

b.Click on Save once you’re done.

Downloading recordings

1.Click on VIEW > Remote Playback or if you are on Control Panel, just look for Remote Playback.

2.Select a date on the calendar at the lower left.

3.Choose a camera (tick the checkbox beside the camera) you wanted to search at the lower left.

4.Hover your mouse to the box at the right and icons will appear. Click the Download icon.

5.Choose a file by clicking its check box at the left.

6.Click the Download button to start downloading.
NOTE: If the file is too big, you might want to wait for a while since files are being transferred over the network.

How to playback recordings (SwannView Plus)?

Searching recordings

1.Access Menu then go to Playback.

2.Choose the channel(s) you want to search. Selected channels will have their box checked.

3.Choose a date.

4.Click Play (bottom middle controls) – to start playing the first footage on that date. You can select a time for playback by clicking on the timeline below.

Setup Email Alerts on SwannView Plus recorders

Setup email information

Using the mouse connected to the NVR, right-click then go to MENU > Configuration .

1.Go to NETWORK > Email.

2.Decide on what email address you will use for the Sender.

3.Depending on the Sender, put the rest of the information needed for the setup.

• Enable Server Authentication: should be checked

• Username: Sender’s email address

• Password: Sender’s password

• SMTP Server: (check with your email provider)

• SMTP Port: (check with your email provider)

• Enable SSL/TLS: should be checked

• Sender: (any name)

• Sender Address: Sender’s email address

• Select Receivers: choose between Receiver 1 to 3

• Receiver: (any name)

• Recipient Address: (any email that will receive the alert)

• Enable Attached Picture: put a check if you want an attached image

• Interval: (choose from the available options)

4.Click on Apply once you are done.

5.Click Test and see if it will say ‘Test Succeeded’.

• If it failed, double check with your Email provider if you have the right Encryption type, SMTP Port, and SMTP Server. Check as well if you have the correct email address and password by logging in using a phone or compute

Enabling Send Email per channel

Since setting up the email to the NVR is done and test email was successful, we now need to enable the feature to the channels we want to receive alerts from.

1.Go back to MENU > Camera.

2.Proceed to MOTION > Motion Detection.

3.Choose the channel you want to configure.

4.Make sure Enable Motion Detection is ticked.

5.Set the area wanted to detect motions with.

• RED BOX means the NVR will sense motion on that area.

• NO BOX means the NVR won’t sense motion on that area.

6.Set the sensitivity that you prefer.

• Slide to the right to make it more sensitive.

• Slide to the left to make it less sensitive.

7.Click the gear icon.

8.On the Settings window, go to Linkage Action.

9.Make sure to put a check on Send Email. Click on Apply to save the settings.

10.Proceed to Arming Schedule.

a.Set a schedule when the NVR will send alerts.

b.Click on Apply then OK to save the settings.

c.The image below shows that on Monday, it is set to send alerts the entire day if there is motion because the time is 00:00-24:00 (24hr format).

11.Re-do the steps for other channels.

SwannView Plus Quick Start Guides

We have just completed the updated quickstart guides for Swannview Plus PC and Mobile.

These are available in English, French and Spanish as noted in the file names after the date.

• SwannView_Plus_Mobile_App_English.pdf

• SwannView_Plus_Mobile_App_French.pdf

• SwannView_Plus_Mobile_App_Spanish.pdf

• SwannView_Plus_PC_English.pdf

• SwannView_Plus_PC_French.pdf

• SwannView_Plus_PC_Spanish.pdf

Export recordings to a USB (SwannView Plus)

Connecting the flash drive to the unit

Ensure that you use a USB stick or flash drive (not external HDD) that has a capacity of 32GB or lower.

Search for recordings

1.Access MENU then proceed to Export.

2.Choose Normal.

3.Choose a channel – tick the box to select a channel.

4.Choose All – for Record Mode and File Type to see all recordings saved.

5.Set a Start and End time – this will be the range where the recorder will search for recordings.

6.Click Search.

Exporting recordings

1.Choose a file – tick the box at the left to choose a file. Monitor the Total Size information at the bottom to ensure that the footage will fit on your flash drive.

2.Click Export.

3.Choose a SaveType – this option may not be on your unit but if it does, choose between AVI or MP4.

4.Click Export.

5.Make sure to choose Video and log – you can go back to this step and choose Player to download the compatible media player.

6.Click OK – this will then export the recordings on the flash drive.

How to access the DVR or NVR using hostname on SwannView Plus app?

Port Forwarding

We need to make sure that the Server port and HTTP port of your DVR or NVR are open before we jump on mobile access. Here are few things to do.

1.Using a computer connected to the same router where your DVR or NVR is connected, open a browser and go to www.canyouseeme.org.

2.On the Port to check field, change 80 to 85 and click Check port. Do the same step for port 8000 and 554.
NOTE: 85, 8000, and 554 are the default ports of your DVR or NVR. 85 is the HTTP port, 8000 is the Server port, and 554 is the RTSP port. You can double check this information if you access your DVR’s menu and go to Configuration > Network > More Settings.

a.If it says Error: I could not see your service on on port (85), ( can be any number) then you need to do port forwarding first. Please visit General Port Forwarding Guide.

b.If it didn’t and only says Success or Succeeded, then it means the port is open. Make sure to check if HTTP port, Server port, and RTSP port are open then proceed to Installing SwannView Plus app.

Installing SwannView Plus app

1.To download the app, go to your Playstore or App store and search for SwannView Plus.

a.If for some reason you can’t search it, go to http://www.swann.com/us/apps

b.Look for the SwannView Plus, then tap ‘For Android Devices’ or ‘For iOS devices’

2.Open SwannView Plus once installation is done.

Changing stream settings

For smooth live streaming, it is highly suggested to use Substream when playing the videos. We will also need to set the substream’s bitrate to its lowest for the unit not to consume too much bandwidth.

1.Go to MENU > Record.

2.Proceed to PARAMETERS > Substream.

3.Pick a channel on Camera.

4.Set the Video Quality to its lowest possible bitrate.
NOTE: lowest bitrate varies depending on the DVR or NVR.

5.Click on Apply to save the settings.

6.Re-do the steps for other channels.

Setting up a DDNS or hostname

1.Access the MENU > Configuration.

2.Proceed to NETWORK > DDNS.

3.From there, fill up the information needed.

a.Enable DDNS: checked

b.DDNS Type:
NOTE: If you don’t have a DDNS account yet, you can create your own from any hostname or DDNS website like www.dyn.com/dns.

c.Server Address:

d.Device Domain Name:

e.Status:

f.User Name:

g.Password:

Testing internet connection on the phone

1.In case you skipped installing SwannView Plus app because you already have the app, we need to make sure that there is still internet connection on the phone.

2.To do so, best if you can stream online videos like YouTube just to check your connectivity.

Adding the device and viewing it on the app

1.Tap the 3-bar icon located at the top left.

2.Tap the 3^rd icon to go to Devices.

3.Tap on the ‘+’ icon at the upper right.

4.Change the Register Mode to IP/Domain.

5.Input the information it needs.

a.Alias:

b.Address:

c.Port:

d.Username: admin

e.Password:

6.Tap on the save icon at the top right.

a.If you got any error message, try rebooting the DVR or NVR and your router or modem.

b.Close the app and open it again.

1.Tap on Start Live View to load the cameras.

How to enable audio recording (SwannView Plus)?

Enable “Record Audio”

(temporary image)

1.Access Menu then go to Record. Choose Parameters then Record .

2.Change the Camera to where your microphone is connected (e.g. channel 1).

3.Change the Stream Type to Video and Audio.

4.Put a check on the box beside Record Audio.

a.If you cannot see it, click More Settings first.

5.Click on Apply to save the settings.

• Repeat the entire steps for other channels.

More Settings

1.Tick on Record Audio.

2.Click on OK.
Click here to go back.

How to play exported recordings on a computer (SwannView Plus)?

Choose the software to play .mp4 file

1.SwannView Plus – for Windows and Mac

2.VS Player – for Windows only

3.Other media player – instructions are for Windows but you can still try other software on your Windows or Mac computer

SwannView Plus

1.Open SwannView Plus software – if you don’t have the software yet, you can download it from these links:

a.SwannView Plus for Windows

b.SwannView Plus for Mac

2.Click File located at the top left.

3.Select Open Video File.

4.Click the reel icon – this will let you choose a file.

5.Look for the exported file – double click the file once you’ve found it.

6.Watch the clip – video will start playing.

VS Player

1.Open the VS Player – if you don’t have it yet, you can download it from HERE.

2.Click the + icon located at the top right – this will let you choose a file.

3.Look for the exported file – double click the file once you’ve found it.

4.Select the file – click it once to select it.

5.Click Play – to start the video playing.

6.Watch the clip – video will start playing.

Other media player

1.Look for the file – locate where you saved the file.

2.Open with your media player – right-click on the file and choose ‘Open with’ then choose your desired media player. VLC can play most files

*VLC is an open-source, self-contained media player that can play a variety of media without additional downloads or configuration. Please see their website for more information.

Installing SADP Tool

Download the software

The first step is to download the necessary software to your PC. A link to the software is below.

SADP Tool

Installation procedure

After you have acquired the software, proceed to install it. The software has a generic installation procedure that most computer users should be familiar with.

Immediately upon running the software, you may receive this prompt. This is a Windows security prompt, to make sure that malicious software cannot be installed without your knowledge. Click Yes to continue.

The installer opens to this window. Click Next.

Choose language and hit Next.

The default location is displayed here. You may choose a custom location if you wish.

Click Next.

Click Install to commence the installation. A progress bar will appear.

https://www.dropbox.com/s/o1m68wjz1d6i9tv/SADP_Install_4.JPG?dl=1

Once the installation is successful, you will be asked to create a Desktop Shortcut. Click Next.

Leave the checkbox ticked to immediately run the software after installation. Click Finish.

Using the software

The first time you run SADP, you may receive this prompt. As the SADP software requires network access, Windows Firewall will detect that activity and request your permission for the software to access the network. Do not adjust the check boxes. Click Allow Access to continue.

Playback recordings on SwannView Plus software

Searching recordings

Open SwannView Plus software and go to Control Panel.
NOTE: If Control Panel is not available, click View > Control Panel at the top.

1.Click on Remote Playback.

3.Choose a camera – checkbox will be checked.

4.Choose a file type – you can leave it on ‘All’ to show all recorded files.

5.Set a date – choose a month, year, then date that you want to search.

6.Click on Search.

7.Pick a time – click an area on the timeline below and it will start playing the file.

NB: The playback stream is the full quality stream. As this is high bandwidth, not all connections to your recorder may be capable of delivering sufficient data to make this playback possible. Playback via software is supported only on local network connections. However, some internet connections may be capable.

SwannView Plus app and software QSG En/Fr/Es

SwannView Plus app and software QSG En/Fr/Es PDF

• SwannView_Plus_Mobile_App_English.pdf

• SwannView_Plus_Mobile_App_French.pdf

• SwannView_Plus_Mobile_App_Spanish.pdf

• SwannView_Plus_PC_English.pdf

• SwannView_Plus_PC_French.pdf

• SwannView_Plus_PC_Spanish.pdf

SwannView Plus software manual

Titanium CMS NVMS 2 User Guide

admin — Fri, 13 Oct 2023 20:07:48 +0000

Titanium CMS NVMS 2 User Guide, NVMS Lite is a newly integrated security management platform released by TVT, featuring seamless access to all TVT’s products and encoding devices of the famous manufacturers in the industry (like Hikvison, Dahua, etc.). With the powerful capability of video surveillance management, real-time preview, record storage, record playback, record download, alarm linkage, decoding on TV Wall and keyboard control are supported.

Additionally, due to its small, exquisite, flexible and diverse deployment, NVMS Lite can meet various demands of small-sized projects and can be widely used in the video surveillance of industrial park, education, banking, chain stores, buildings and transportation.

If you see the CPU and Memory red and maxed out while trying to see live view, follow the steps below.

Log into NVMS.

Click on Edit Common Function. (If you have this function already, skip to the next step)

Titanium CMS NVMS 2 User Guide

NVMS1000 Notice

The NVMS1000 program is EOL.

3.4.5 is the final version for the software with 3.0 recorders. No future updates.

Recorders on the Titanium Interface will require the use of NVMS 2.0 Lite(256 Ch free) or Standard (32 Ch free)

Windows:
https://drive.google.com/drive/u/0/folders/1nOxFnJBzBmqln2mUiD0Uo7GRInsj1shl

Mac (NVMS Lite ONLY):
https://drive.google.com/drive/u/0/folders/1noAUhQbofFP8natvOt4WsVNJigxRQvOs

Installing NVMS 2.0 Lite (2.1.1)

Default username: admin

Default password: 123456

Download and run the NVMS Lite exe.

https://drive.google.com/drive/u/0/folders/1tarCVJie8corwQIx46_OGde6k3Nc6SOR

Click “More Info” when the splash screen displays.

Click “Run Anyway”

Select your desired language and click “OK”

Read the software license agreement and select the “I accept” option and click “Next” to continue.

Click next on the next screen. (Note: You may change the install directory by clicking “browse”)

Click “Finish” to complete the install.

You may use the drop down menus under “Question:” to select security questions. Otherwise, hit “Skip”.

Once the software launches, you will need to select a record partition.

Live View NVMS 2.0 (2.1.1)

Select “Live View”

You may use the “area” (house icon) to call the cameras within the area. Alternatively, you may call the cameras individually.

To call a channel you can either drag and drop OR select a channel within the layout then double click the channel.

You can modify the channel layouts by selecting them at the bottom of the screen. The arrow will provide additional options.

The full screen button will expand your active channels to full screen. Press Escape on your keyboard to exit the mode.

Select OSD to toggle the On Screen Display Overlay. This setting is off by default. Enabling will make the NVMS 2.0 create an overlay with the Device and channel name.

The audio enable button will start audio on the selected channel. The camera must be audio capable for this function to work.

The Intelligent function sense button will toggle the intelligent function overlays. (e.g. line crossing, intrusion, etc)

The close stream button will close all active streams.

The “Save View” button will allow you to name the active channel layout and save it.

To call the saved view, click the “View” button on the sidebar. This section will contain any saved views.

Playback on NVMS 2.0 (2.1.1)

Click on “Storage Playback”

Select the device & channel you want to perform playback on.
Use the calendar icon to select the date, then press search.

When you highlight a channel, the device will report whether footage is present or not by shading the day.

If you wish to synchronize the display please click the “Sync/Async” button to toggle the option.

You can change the Storage Playback layout by selecting the desired channel configuration.

To call the footage you can drag and drop the channel or area into a blank space.

Use the “Full Screen” Button to turn on full screen mode. Press escape to exit.

Select OSD to toggle the On Screen Display Overlay. This setting is off by default. Enabling will make the NVMS 2.0 create an overlay with the Device and channel name.

The close stream button will close all active streams.

You can slow down the speed of the footage by clicking the “Slow” button. Note: You can slowdown the speed multiple times. Allow for a few seconds to switch mode.
You can terminate the playback stream and close the channel by clicking the “Stop” button.
You can fast forward the footage by clicking the “Fast” button. Note: You can speed up the playback multiple times. Allow for a few seconds to switch mode.

Use the “Pause” button to pause playback.
The << 30S button will rewind 30 seconds.
The 30S >> button will jump forward 30 seconds.

The “Back up start time” button will mark the start of the footage back up. (Scissor icon pointing left)
The “Back up end time” button will mark the end of the footage back up. (Scissor icon pointing to the right)
The “Download” button will redirect you to Record Management and Download the clip.

NVMS 2.0 Channel Group Control (2.1.1)

Click “Channel Group Setting” under “Resource Management”

Click add

Enter a “Channel Group Name”

Select the desired cameras for the group

Click the right arrow to add the checked cameras into the group

Click OK

Repeat the process for additional camera groups

Be mindful of the “Parent Channel Group” – leave blank to keep at the same level

Open a Live View Tab

Drag and drop the Channel Group to begin streaming

Export/Import NVMS-1000 Configurations- Windows

Please make sure you are logged into NVMS-1000 prior to continuing with the following steps :

Step 1- Please select the Control Panel option located above

Step 2- Under Basic please select- Backup System Config

Step 3- Select Browse – Create file name and select the location you wish to back up the Backup File(Dat)

Step 4- Select Save once Step 3 is completed

Please note: Once you confirmed the files have been exported successfully. Please proceed with Importing NVMS-1000 configuration.

NVMS Importing:

Step 1- Please select the Control Panel option located above

Step 2- Under Basic please select- Restore System Config

Step 3- Select browse and Open the Exported file you created

Once the file is selected please select Ok

Please note: NVMS-1000 Application will close out but will open automatically reflecting the correct configuration exported.

Adding P2P Device to NVMS 2.0 (2.1.1)

Click “Resource Management”

Click “Add”

Click “Manually Add”

Click in the blank section next to “IP Address”

Select “Serial No.”

Enter the QR Code / P2P Code / Serial No. of the device to add. Enter your desired username and password. You may click “Test” to confirm that the device is reachable.

It is recommended to select “Automatically Link Area”. This will create an area based on your device’s name.

The “Online Status” section will say “Online” upon successful connection.

NVMS 2.0 Mac firewall configuration

There is an option to automatically allow signed software to receive incoming connections. This means the NVMS2.0 apps and services signed by a valid certificate authority will automatically added to this list. Any app that is created by Apple, for example, that needs to receive incoming connections will be automatically added to the list. If NVMS2.0 can not connect to devices successfully, the firewall may be blocking the network access of NVMS 2.0.

Blocking all incoming connections will “prevent incoming incoming connections to nonessential services and apps.” This means that the firewall allows your Mac to find authorized services provided by other computers on your network, but prevents connections to all other sharing services.

Adding NVMS 2.0 services to the OS Firewall whitelist

Click on the Apple icon and select “System Preferences”

Click “Security & Privacy”

Select “Firewall”

Select “Firewall Options”

You may need to click the lock icon to make changes to the setting. You will be prompted to enter your Mac OS credentials.

Select “Firewall options”

You will need to allow connections on the services listed in the snapshot below. Press “OK” to confirm.

Installing NVMS 2.0 Lite (2.1.1) MAC

Default username: admin

Default password: 123456

Download and run the NVMS 2.0 pkg.

https://drive.google.com/drive/u/0/folders/1g2TmrNn7ecJy0LLQPX5tILYZ0S6xWJYk

You might receive a notification that the OS put a hold on the installation.

Click the Apple icon, then “System Preferences”

Click on “Security & Privacy”

Select “General”

Click the lock icon if “Open Anyway” is not selectable.

Click “Open”

Click “Continue”

If you wish to change the install location, you may do so here. Otherwise, click “Install”

You will receive a prompt that the install was successful.

You may “Keep” or discard the installation file using “Move to Trash”

To open the NVMS 2.0, open the “Monitor Client.app” in Finder->Applications.

When you open the program you will be prompted for the username and password. The defaults are admin/123456. Click Login.

You will be prompted to create security questions. This is optional. You may hit “Skip”

Back up footage through NVMS 2.0 (2.1.1)

Playing back using the clip option

To Back up footage using the clipping function, open “Storage Playback” and playback the desired footage.

Once you have found the desired footage:
Click the “Back up start time” button will mark the start of the footage back up. (Scissor icon pointing left)
Click the “Back up end time” button will mark the end of the footage back up. (Scissor icon pointing to the right)
Click the “Download” button will redirect you to Record Management and Download the clip.

When the back up starts you will be able to see the progress and have the ability to cancel the back up using “Stop” or “Pause” to pause the download.

You can use the “Open File Position” to open the folder containing back up footage.
You will also have a progress bar. When the progress bar reaches 100%, the footage download is complete.

Back up using Record Management

Select “Back up” under “Storage Playback”

Expand the area and select your desired channels and date.

Click the “Search” button to populate the Backup timeline.

Click and drag your mouse cursor to mark the desired Playback footage.
The “Backup” button will begin the download.
You can use the “Zoom In”, “Zoom out”, and “24hr” button to manipulate the timeline.

When the back up starts you will be able to see the progress and have the ability to cancel the back up using “Stop” or “Pause” to pause the download.

When the footage completes, you will be able to click “Open File Position” to locate the back up folder.

Changing the Back up path

Click the “Backup” option from the main menu.

Select “Backup Path”

To change the backup location, select “Browse” next to the “Save Backup Files to” option.
You may also change the “Backup File Format”
AVI will allow for playback in common video players when the codec is present. The DAT option will use the proprietary file format.
Click Apply to save settings. Note: You will need to close any active Record Management tabs to reflect the updated Backup location.

Disable Password Authentication when Closing NVMS-1000 – Windows

Please make sure you are logged into NVMS-1000 Prior to continuing:

Step 1- Please select “Basic“

Step 2- Under System and Maintenance please select- “Function Customization”

Step 3- Unselect “Check Password When Exit” and Select “OK”

Step 4- You can now close the application without being asked to confirm your Password. Select “OK” to close the application

LPR Initial Configuration for NVMS 2.1.3

Preface – This is for the first time configuration of an LPR to NVMS. This will allow the export of plate captures.

Requirements

NVMS V2.1.3

LPR connected to an NVR

NVR connection through AutoNAT

1. Go to Group Management (1) > People & Vehicle Management (1) > Vehicle Registration interface (2) > Click [Add] to add the vehicle information to Allow List or Block List (3).

2. Add a single license plate using 00000 and save.

3. Click the “Task” tab to setting license plate recognition task (1). Select the license plate recognition camera(2) and then click applicable scenario(3). Select “Vehicle deployment control” (4) and click “OK” (5).

4. The LPR Capture and Comparison is now added to NVMS and this will allow exporting of plate captures.

Change NVMS 2.0 language from Chinese to English

By default, the username is admin, and the password is 123456

This port we select skip.

Click the button that the arrow pointed

put the check mark on it

select this one

First, go to the second tab

and then the arrow point to left is for language select

remember to Apply

Question:

Change Language / Resolution will reboot the software, do you want to continue?

It’s NO on the left and YES on the right.

Question:

It will reboot the software, do you want to save the Live View?

If we select YES, NVMS will save a live view in Chinese title, so we select NO.

NVMS will get the selected language after restarting.

Cheat Sheet

Titanium-General-Cheat-Sheet

Answer

Recorder Ports:	.	.	.
HTTP port	80	Web access *Required for port forwarding.	.
HTTPS port	443	HTTPS web access	.
Server port	6036	server port for general comm *Required for port forwarding.	.
POS port	9036	Port for Point-of-Sale comm	.
RTSP	554	.	.
.	.	.	.
IP Cam Ports	.	.	.
HTTP port	80	Web access *Required for port forwarding.	.
HTTPS port	443	HTTPS web access	.
Data port	9008	Data port for general comm *Required for port forwarding.	.
RTSP port	554	Real time streaming protocol port	.
.	.	.	.
Mac address prefix:	0018AE 585B69	.	.
.	.	.	.
Recorder default IP	192.168.1.200	.	.
IPC default IP	192.168.226.201	.	.
Default switch IP	10.151.151.1	.	.
.	.	.	.
Password	Forced activation or 123456	.	.
.	IP-PT1100 – 8888	.	.
.	.	.	.
Phone app	Super Live Plus	.	.
Legacy phone app	Super Live Pro	Super Live Pro should be replaced by SLPlus. SLPro only to be used when legacy equipment does not function on SLPlus.	.
.	.	.	.
CMS Software	NVMS 2.0	256Ch limit w/o license. Program titles are MonitorClient and ServerTrayUI	.
Legacy CMS	NVMS1000 (Windows) /1200 (Mac)	Push to use NVMS 2.0. Only use legacy NVMS for old 3.0 FW models. Autonat 2.0 not compatible.	.
.	.	.	.
Tools	.	.	.
.	IP Manager Tool	Used for detecting Titanium devices on Network. Activate IPC, FW update, batch addressing, detects ONVIF devices.	.
.	IPTOOL 2.0	Used for detecting Titanium devices on Network. Can default IPCs with tool.	.
.	IPTOOL 1.8	Used for detecting Titanium devices on Network. Can Upgrade Titanium equipment using the tool.	.
.	RPAS	Used to playback proprietary record files. Used for opening HDDs that were formatted on Titanium.	.
.	SDPlayer	Used to playback record files from Titanium IPC when SD card is removed from device.	.
.	SuperPlayer	Used to playback proprietary record files. Used for opening HDDs that were formatted on Titanium 3.0. Not usable on Titanium GUI.	.
.	.	.	.
RTSP Strings	.	.	.
.	RTSP IPC String	rtsp://IP or domain name:port/profile1	.
.	.	Main = profile1, Sub = profile2, Thirdstream = profile 3	.
.	example	rtsp://172.16.6.107:554/profile1	.
.	RTSP NVR/DVR String	rtsp://x.x.x.x:554/chID=1&streamType=main&linkType=tcp	not available on 3.0 GUI
.	.	ChID=Ch# \| Type=main or sub	.
.	example	rtsp://192.168.1.192:554/chID=1&streamType=main&linkType=tcp	.

Imou Life App Setup and User Guide

admin — Wed, 16 Aug 2023 19:45:36 +0000

Imou Life App For PC Free Download On WindowsWith the evolving market of CCTV camera, we have brought the Imou Life App for PC. This application is available to access the live streaming from the Imou video surveillance system for the user clients on their PC or smartphone. The application has many unique as well as essential features and functions for its user clients.

Along with the download of the CMS, we have also elaborated information about the app’s functions as well as features. The article also covers the details related to the process and method of installation in an elaborated way to help the Imou video surveillance system user clients connect their CCTV camera on their PC without any technical difficulty.

This is a leading brand for home security cameras manufactured by Huacheng Network Technology Company. The company is dedicated to providing the best video surveillance system and product in the global market. The company also provides many sophisticated and advanced security solutions to businesses.

Imou Life App For PC Free Download On Windows 7/8/10 OS

Along with the information on the CMS software we have also provided the free download of the application for Windows, Android as well as the iOS operating system. Apart from the download, we have also discussed the installation details of the software for our readers and clients to help them in linking the video surveillance system with the application on their PC.

Imou Life Logo

Therefore, read the whole article carefully to learn more about the software’s functions and details of the installation steps covered in this article. We have provided the download of the CMS below in the article. The article has briefed much other useful information related to this app.

What is Imou Life Windows Application?

Huacheng Network Technology Company has developed and rendered the application for its user clients to help them connect their video surveillance devices on their PC or smartphones without any technical difficulty. The application is provided for the Windows, Android, and iOS operating system user clients for free.

Information & Details About The Functions Of The Application

We have elaborated the information related to the functions and of the CMS software in detail for our clients to help them learn in detail about the CCTV camera software. With this information, the user clients will be able to learn more about the software’s function and tasks that are performable by the user clients on their PC as well as on smartphones.

Below we have listed the details about the functions for our clients:

•Better user interface for the clients.

•Access live video streaming from CCTV cameras in real-time.

•A two-way communication facility is also provided.

•Encrypted video and audio transmission.

•Motion and Alarm push notifications.

•Share access permission.

•Share recorded videos and captured images.

•Start a built-in siren in the camera.

Details About The Minimum System Requirements of the Software

Here this section of the article has dealt in detail about the minimum system requirements of the application for the Windows, Android, and iOS operating system user clients. These details very essential while installing the application on any respective operating systems of the PC or smartphone. The operating system must fulfill this requirement to run the application without any difficulty.

Below we have provided the tabulated form to elaborate the system requirement details:

Windows OS Requirements	Android OS Requirements	iOS Requirements
Windows 7 or later version of Windows is needed	Android 5.0 or later version is required	iOS 9.0 or the latest version of iOS is required
150 MB of free space is required	93 MB of free space	Vary as per the device.
Version 2.1.5.1111	App’s Version 5.5.1	App’s Version 5.5.0
Minimum 3 GB RAM	3 GB RAM is needed	3 GB RAM at least

Download Imou Life for PC

We have provided the free download of the CMS software Windows OS user clients for connecting the Imou CCTV cameras on their PC to access the live view. The download file is the compressed format use decompression software before starting the installation. The download of the application is provided below in this section of the article.

Download For PC

Install The CMS App for Android OS Free

We have provided the download link of the application for the Android smartphone user clients. The download is available for free from the link provided below. Just click the link to proceed to download and install the software on the mobile phone to access the live view.

Free Download App For Android Smartphone

Download Application For The iOS (iPhone & iPad)

The app is also available for iPhone and iPad users to provide access to the Imou video surveillance system. The download of the app is provided below in this section of the article. Click the link to proceed to download the software for free on the iPhone and iPad.

Free Download CMS client for iPhone

Imou Life App Available for Mac

The company has not developed any software for macOS user clients to provide access and connect the Imou security camera setup on macOS. Also, the company has not provided any details of whether the application will be available for Mac OS or not.

Installation Procedure of the installation the App for Windows & Mac OS

To start the installation first extract the download file using a file decompressing tool. The open the file and double-click the installation file to start the installation wizard. Then follow the steps and guidelines provided below:

1. Begin the Process To Install on PC

The installation wizard screen will appear on the screen, click the option “Install now” to start the installation.

The installation wizard of the Imou app

The installation progress will start on the screen.

The progress of the installation

When the installation is completed, click the “Experience now” button to start the application.

The installation of the software is completed

2. Logging into the application

When the application starts, the new user must click on the option “Register” button.

The web browser will open, enter the details as asked below in the field to create an account. Then click on the “Register” button.

Create an account on the app

2. Log on to the software

The log-in window will appear again on the screen of PC, enter the email ID and password then press the “Login” button.

Enter the login credentials

The firewall alert notification will appear on the screen, select all options with tick mark sign and then press the “Allow access” option.

Allow access from Windows firewall

The home screen of the software will appear on the screen, click the “+Add Device” button to add a new camera.

The home screen of the Imou Application

There are two options to add a device, either by search on the LAN network or by entering the device serial number. Choose the method that is better for the users.

Add as well as link the device with software

3. Live view on the application

After adding the device to the application, go home and double click on the add device. Here we have provided the sample live view from the Application below.

Sample of a live view from Imou Life App for Windows

Conclusion

We have discussed in detail the subject “Imou Life on the PC Free Download On Windows 7/8/10 OS“ in the elaborated way to explain every aspect of the CCTV camera software to help our clients to connect and link the video surveillance system on their application. The application is available for free to download on Windows, Android, and iOS operating systems.

Unfortunately, the company has not provided the application for the macOS operating system. There are neither no updates on whether the CMS software will be available for macOS user clients in the future. We covered the details related to the installation procedure of the CMS in detail for our clients and readers to help them connect their CCTV camera with the application.

We will expect that the article has served the purpose to provide the details about the CMS software. For any further query please contact us in the comment section below.

Night Owl X CMS Installation Setup

admin — Mon, 26 Jun 2023 08:39:51 +0000

Night Owl X CMS Installation Setup, If you are the admin of the system and wish to allow someone else to remotely view the cameras from their Smart Device, you will need to create a second set of login credentials for them to use. Please follow the steps below:

Night Owl X CMS / X HD Troubleshooting

Click from the list below to navigate to that section of this guide for more information.

App Password Issues
Device Login Issues
Adding Additional Users for Remote Viewing
P2P Connection Issues
Playback / Connection Issues
CMS Initial Setup
CMS Crash / Black Screen Issues

NOTE: If you are still experiencing an issue after troubleshooting, please click on Contact Us from your product’s support page to reach our Technical Support Team via Live Chat or Phone.

Night Owl Protect App, CMS and Recorder Videos

Click on any of the topics below to go to a video

IMPORTANT: These videos pertain to products that use the Night Owl Protect App, including the following series: TA5, DP2, DP8, VDP2, WNIP2, BWNIP2, DB-WNIP2, BTD2, BTD8, BTN8, BTWN8, FTD4, and FWIP4.

Night Owl Protect App/CMS Videos

How to Create A Night Owl Protect Account Using the App
Night Owl Protect Account Login Options
Adding a Recorder to the Night Owl Protect App
Password Reset Using the Night Owl Protect App
Changing Your Password Using the Night Owl Protect Website
Changing Your Night Owl Protect Password Using the App
Playback Recordings Using the Night Owl Protect App
Night Owl Protect Download, Save and Share Events

Night Owl Protect Wired DVR/NVR Videos

Hardware Setup and Bluetooth® Configuration for Bluetooth® Enabled DVRs
Hardware Setup and Bluetooth® Configuration for Bluetooth® Enabled NVRs
Hardware Setup for Wired DVRs without Bluetooth®
Live View For Wired Recorders Using Night Owl Protect
Local Playback for Wired Recorders Using Night Owl Protect
Night Owl Protect Wired Recorders: Backup Recordings

Night Owl Protect Wi-Fi NVR Videos

Hardware Setup and Bluetooth® Configuration for Bluetooth® Enabled Wi-Fi NVRs
Wi-Fi NVR System (WNIP2 Series) – Basic Hardware Setup
Hardware Setup for Wire Free Smart Security System (BWNIP2 Series)
How to Recharge the Batteries for your Wire Free Cameras (BWNIP2 Series)
Pairing an Add on Wi-Fi IP Camera to the WNIP2 Series Wi-Fi NVR
Night Owl Protect Wi-Fi Recorders: Adding and Removing Devices
Night Owl Protect Wi-Fi Recorders: Live View Tutorial
Night Owl protect Wi-Fi Recorders: Playback Recordings Locally
Night Owl Protect Wi-Fi Recorders: Backing Up Recordings

Night Owl Protect Standalone Wi-Fi IP Camera Videos

Adding a Standalone Wi-Fi Camera to the Night Owl Protect App
Formatting Your MicroSD Card for WNIP2 Series Standalone Cameras

Night Owl Protect Smart Doorbell Videos

WNIP2 Series HD Smart Doorbell Hardware Setup and Pairing to a Wi-Fi NVR
WNIP2 Series HD Smart Doorbell Hardware Setup and Pairing to a Router

Night Owl Protect App/CMS Videos

How to Create A Night Owl Protect Account Using the App

Night Owl Protect Account Login Options

Adding a Recorder to the Night Owl Protect App

(Click here to learn how to create a Night Owl Protect account)

Password Reset Using the Night Owl Protect App

Changing Your Password Using the Night Owl Protect Website

Changing Your Night Owl Protect Password Using the App

Playback Recordings Using the Night Owl Protect App

Nightowl Protect Download, Save and Share Events

(Click here to learn how to create a Night Owl Protect account)

Night Owl Protect Wired DVR/NVR Videos

Hardware Setup and Bluetooth® Configuration for Bluetooth® Enabled DVRs

Hardware Setup and Bluetooth® Configuration for Bluetooth® Enabled NVRs

Hardware Setup for Wired DVRs without Bluetooth®

Live View For Wired Recorders Using Night Owl Protect

Local Playback for Wired Recorders Using Night Owl Protect

Night Owl Protect Wired Recorders: Backup Recordings

Night Owl Protect Wi-Fi NVR Videos

Hardware Setup and Bluetooth® Configuration for Bluetooth® Enabled Wi-Fi NVRs

Wi-Fi NVR System (WNIP2 Series) – Basic Hardware Setup

Hardware Setup for Wire Free Smart Security System (BWNIP2 Series)

How to Recharge the Batteries for your Wire Free Cameras (BWNIP2 Series)

Pairing an Add On Wi-Fi IP Camera to the WNIP2 Series Wi-Fi NVR

Adding a Standalone Wi-Fi Camera to the Night Owl Protect App

(Click here to learn how to create a Night Owl Protect account)

(Click here to learn how to pair your standalone wi-fi camera to your Wireless NVR)

Formatting Your MicroSD Card for WNIP2 Series Standalone Cameras

(Click here to learn how to create a Night Owl Protect account)

Night Owl Protect Wi-Fi Recorders: Adding and Removing Devices

Night Owl Protect Wi-Fi Recorders: Live View Tutorial

Night Owl Protect Wi-Fi Recorders: Playback Recordings Locally

Night Owl Protect Wi-Fi Recorders: Backing Up Recordings

Night Owl Protect Smart Doorbell Videos

WNIP2 Series HD Smart Doorbell Hardware Setup and Pairing to Wi-Fi NVR

WNIP2 Series HD Smart Doorbell Hardware Setup and Pairing to a Router

Night Owl Protect Troubleshooting

Click from the list below to navigate to that section of this guide for more information!

1. Accessing your Product Manual
2. Watch our Helpful Night Owl Protect Videos
3. Login Issues on your Recorder
4. Username Issues
5. Password Reset
6. How To Share Access via the App

NOTE: Images may vary slightly. This troubleshooting guide was accurate at the time it was created, but new software updates may not be reflected. However, the steps will be the same!

1. Accessing your Product Manual

Your product manual has detailed information on all of your product’s features and capabilities. It includes images of each menu within your recorder’s firmware and easy step-by-step information on making adjustments to your settings. To access it:

a. Visit Support.NightOwlSP.com

b. Enter your Series located on the product’s support sticker.

NOTE: For recorder’s, the support sticker is usually located on top in the left-hand corner.

c. Under Helpful Resources, click on “Manual.” This will download a full copy of your manual to your PC or Mac.

2. Watch our Helpful Night Owl Protect Videos

For Night Owl Protect, we offer a large number of short, yet informative, how to videos to assist you with setup and troubleshooting. You can watch the video from the convenience of your Smart Device, PC or Mac and pause it while you perform the easy to follow how to steps!

a. Click on the image below to watch the videos.

3. Login Issues on your Recorder

For enhanced privacy and security, we recommend using your Night Owl Protect username to log in to your recorder.

The following options can be used to login to your Night Owl Protect recorder:

Option #1: Username

a. Type your username.
b. Enter your password.
c. Tap “Login.”

Option #2: Email Address

NOTE: Your email address MUST be verified in your Night Owl Protect account, or you will be unable to use it to access the Night Owl Protect account from your Smart Device.

a. Follow the steps below to verify your email address using the Night Owl Protect app:

1. Log in to your Night Owl Protect mobile app.
2. Tap “Account” on the bottom right of the Devices screen.
3. Tap on your “Name/Email.”
4. Tap “Verify” next to your email address to receive an email with a secure code.
5. Retrieve the code from the email and return to the app.
6. Enter the code into the blank field to verify your email address.

b. Follow the steps below to verify your email address using the Night Owl Protect website:

1. Go to https://www.no-protect.com/
2. Log in to your Night Owl Protect account with your username and password.
3. Click your “Username” in the upper right corner of the window.
4. Click “Manage my account.”
5. Click “Verify” next to your email address to receive an email with a secure code.
6. Retrieve the code from the email and return to the website.
7. Enter the code into the blank field to verify your email address.

Option #3:Mobile Phone Number

NOTE: Your mobile phone number was verified when you created your Night Owl Protect account.

Follow the steps below to use your mobile phone number to log in to your account:

a. If it is not pre-populated, you MUST enter +1 into the field.
NOTE: The + is found by clicking 123 on the on-screen keyboard that appears when logging into the recorder.
b. Next, enter the area code followed by the phone number (no spaces or dashes).
c. Example: +15551234567
d. Enter your password and click “Login.”

4. Username Issues

For added security benefits, we recommend using your username to login to your Night Owl recorder. If you have forgotten your username, you can find it by signing into the mobile app with your pin, face id, email or phone number.

a. Log in to your Night Owl Protect mobile app.

b. Tap on “Account” on the bottom right of the Devices screen.

c. Tap on your “Name/Email.”

d. Your username is found in the Username field.

5. Password Reset

Single Sign-On lets you securely access multiple Night Owl devices with one set of login credentials. The password is the same for your recorder and the mobile app, so you can quickly reset it without having to call Technical Support.

My DVR/NVR is connected to the Internet.

a. Using the Mobile App

If you forgot your password and are logged into the DVR/NVR with your Night Owl Protect account credentials, go to the mobile Night Owl Protect app to reset the password.

1. Tap “Forgot my password” on the Night Owl Protect app login page.
2. After resetting, log into your DVR/NVR with the new password.
3. Be sure to keep your DVR/NVR powered on and connected to the Internet so that it can receive the new password once you change it.

b. Not Using the Mobile App

If you are not using the mobile Night Owl Protect app you can also reset your DVR / NVR password.

1. Visit https://www.no-protect.com/
2. Click “Get Started.”
3. On the next page select “Forgot Password.”
4. Enter your Night Owl Protect username and a new password will be sent to your registered email address.

My DVR/NVR is not connected to the Internet or it hasn’t been logged into using my Night Owl Protect account credentials.

a. Click “Forgot password” in the DVR/NVR Login screen.
b. A reset code is required for password resets. To receive a code log into your Night Owl Protect account, or if you don’t have an account, you can create one by clicking here .
c. Once registered, click on the device’s panel.
d. Click the “Reset Code” button on the right side of the panel.
e. Enter the date that is currently displaying on the device’s Live View.
f. Click “Ok” to receive a Reset Code.
g. Return to the DVR /NVR and enter the code.
h. Once verified, you can create a new password.

6. How to Share Access via the App

Want to share access to your system with a family member, friend or co-worker? You can easily do so using the Night Owl Protect App.

To share access to your Night Owl Protect device, the guest MUST have their own Night Owl Protect account. Please ensure they have downloaded the app onto their Smart Device, setup their account and verified their email before proceeding.

a. To Share Access to your Night Owl Protect Device:

1. Log in to the Night Owl Protect app on your mobile device.
2. From the Devices page, tap on the device you want to share access to.
3. Under Sharing, tap on “Members” (Android) or “Shared Users” (iOS).
4. If you have not already done so, you may be asked to verify your email address before sharing access. To do so:

Tap “Verify Now.”
Tap on your “Email” under Email Address.
Tap on “Verify My Email.”
Tap “OK.”
A secure code will be sent to your email. Go to your email and retrieve the code then return to the app.
Enter the secure code and then tap “Verify My Email.”
Your email address has now been confirmed and you’ll see “Verified” next to your email.

5. Tap on “Get Started” if prompted.
6. Tap on “Add Member” (Android) or “Add a Person” (iOS).
NOTE: Before you proceed, the person you are sharing access with must have downloaded the Night Owl Protect App to their Smart Device, setup their account and verified their email. If they have not, please have them do so before continuing.
7. Enter the name of the person you are sharing access with in the Name field.
8. Tap on the device you want to share (Android) or “Next” (iOS).
9. Enter the email address of the person you are sharing access with in the Email field.
10. Enter a personal message (optional).
11. Tap the “✓” (Android) or “Send” (iOS) in the top right corner of the screen.
12. An email invite will be sent to the guest and you will see them added as a member. At this time the guest will see the shared recorder on the devices page of their Night Owl Protect mobile app and can access it.
NOTE: The person must have the app on their Smart Device, setup their account and verified their email. If there is any issue gaining access, ensure they have done so. As a last resort, use the steps below to delete them and then perform steps 1 through 12 again.

b. To Delete a Shared Access Member:

1. Log in to the Night Owl Protect app on your mobile device.
2. On the Devices page, tap on the device you would like to remove a guest from.
3. Tap on “Members” (Android) or “Shared Users” (iOS) under Sharing.
4. Tap on the person you want to delete.
5. Tap on “Remove User From This Device” (Android) or “Remove” (iOS).
6. You will be asked if you are sure. Tap “OK” (Android) or “Confirm” (iOS) to confirm.
7. The member will now be removed and will no longer have access to your Night Owl Protect device.

Ajax Translator Full User manual

admin — Wed, 21 Jun 2023 19:34:22 +0000

Ajax Translator User manual, Ajax Translator is an app to establish communication between Ajax security systems and third-party monitoring software. Acting as a link between the hub and the Central Monitoring Station (CMS), Ajax Translator converts the notifications received from the hub into event protocol supported by the CMS software.

CMS software compatible with Ajax Translator

Ajax Translator receives events via the internet. In cities where internet connection is unstable, it is recommended to use VHF transmitters. The vhfBridge transponder is a module for connecting Ajax security systems to third-party VHF transmitters. It can be used as a primary or a backup communication channel.

Usefull Links :

How to get Ajax Translator

To get Ajax Translator, fill out the online form. If the form is filled out correctly, a link to the current version of Ajax Translator, login, and password for

authorization will be sent to your email address within 48 hours.

Your company will also be added to the Security Companies list in the Ajax app. This will allow you to receive user requests to connect security monitoring directly to Ajax Translator: the user selects your company from the list in the app, clicks Send monitoring request, and the request is automatically sent to the email assigned to the security company.

System requirements

Parameter	Minimum	Recommended
Processor	Intel Core I3 (2 cores)	Intel Core I5 (4 or more cores)
RAM	4 GB	8 GB
HDD	128 GB free space	More than 128 GB of free space
OS	macOS Big Sur version 11.0.1 and later Windows 7, 8, 10
Java machine	A stable operation is guaranteed on version 7. Updates from 211 to 271 (Oracle)
Network	100 Mb/s

You can add no more than 5,000 objects from one account. If you service more than 5,000 objects, please create another account through our support team. You can service no more than 10,000 objects with one Translator, if the recommended system requirements are met.

Installation

Run the Ajax_Translator.jar executable and follow the instructions.

After installation, the Ajax Translator folder contains: clientSettings.properties — is a file with the default settings for Ajax Translator. advanced-virtual-com-port.zip, com0com (x86, x64).zip, vspd for example.exe — programs for creating virtual COM ports. Please note that these programs only run on Windows.

Translator app RU, Ajax Translator EN — Quick Start Guides for using the program in two languages in the PDF format.

The executable and other service folders:

t	[3 > Ajax Translator v		c«	yP Search Ajax Translator
Quick access ■ Desktop Downloads		Name Date modified L documents 7/22/2022 3:15 PM E log 8/9/2022 11:40 AM C settings 8/9/2022 4:03 PM			Type Size File folder File folder File folder
[§] Documents		\|A>\| Ajax_Translator 6/21/2022 4:21 PM			Executable Jar Hie 68,536 Kfi]
Pictures	it

Ajax Translator

log — the folder where Ajax Translator work logs are stored. If the program malfunctions, the data from this folder is sent to Ajax Systems Support Service for analysis.

settings — the folder where the Ajax Translator configuration file as well as database files with backups are stored.

Do not rename or change the location of folders and files inside the Translator Dist folder! This will lead to program malfunctions.

Ajax_Translator.jar — Ajax Ajax Translator application with the version number in the file name. To run the app, Java Version 7 Update from 211 to 271 (Oracle) must be installed on the computer. This can be downloaded from the official site.

Java does not support operating with COM ports. If connection with Ajax Translator via the COM port is needed, use Java 1.8 version.

Do not move the executable file! It should remain in the Translator Dist folder. Create a shortcut on the desktop for easy startup.

After running the Ajax_Translator.jar executable, you will see an account login window.

Copy and paste the login and password received from the Support Service. Use the Remember me option not to enter your user name and password each time the program starts.

For Ajax Translator autoload, create a shortcut for the executable file and configure autoload according to your operating system instructions.

How to update Ajax Translator

Ajax Translator version 1.8 and higher regularly checks the server for updates. If the program detects a new version, the Update button becomes active in the app.

After clicking the Update button, the current version of the app is downloaded. As soon as downloading is finished, Ajax Translator displays a window with a prompt to install the update.

To install the update, you need to restart Ajax Translator. Install the update in the folder where the program is already installed.

If the Enable auto-login option is active, you will be offered 2 options: automatic and manual installation.

When you choose automatic installation, the app shuts down and then updates automatically. The Ajax Translator starts again upon completion of the installation.
If you choose manual installation, follow the instructions in the app to install the update. The Ajax Translator starts again upon completion of the installation.

If the Enable auto-login option is inactive, you can update Ajax Translator in manual mode only.

How to update the app if the Ajax Translator version is lower than 1.8

Exit Ajax Translator.
Download the actual version of the app here.
Unpack the archive and run Ajax_Translator.jar. This is the installation file for Ajax Translator.
Install the update following the installer instructions. Install the update in the folder containing the old version of Ajax Translator. This will save all linked hubs and program settings.
Launch Ajax Translator.

How Ajax Translator Works

All data transmitted by the hub is protected by block encryption with a dynamic key. Third-party console software cannot decrypt it independently. Ajax

Translator receives a message from the hub, decrypts it, converts it into standardized protocol messages, and translates it into CMS software.

Connecting Ajax Translator to CMS

Ajax Translator transmits messages through the event receiver of the Central Monitoring Station. You can configure communication with the CMS receiver via TCP/IP or via virtual/physical COM port.

Connecting via Socket (TCP/IP)

After you specify the server IP address and port in Ajax Translator settings, you will be able to transfer data both within the same computer (server) and on the local network or via the internet.

Before configuring Ajax Translator, you should create a new event source via TCP/IP in the event receiver of your CMS. When creating an event source, specify the port to which events will be transmitted from Ajax Translator in the Port field (the default value is 9292). In the Address field, leave the value 0.0.0.0 (localhost). This parameter changes if the computer has two or more IP addresses. In this case, you should specify which IP address and port the events will be received at CMS.

Option 1: Ajax Translator and event receiver on the same computer (server)

Launch Ajax Translator. Enter your user name and password, and click Enter. If you have specified the localhost IP address and port 9292 when configuring the event receiver, Ajax Translator will start immediately, since these values are set by default.

If another port or IP address has been specified in the event receiver or in Ajax Translator settings, a window with a “Failed to connect to Socket port” error will be displayed with the port number and IP address to which Ajax Translator was trying to connect.

In this case, click OK to proceed to configure them. In the window that opens, enter the port number and IP address that were specified when creating the event source, click Save, and then OK.

After the settings are saved, the login and password entry window will be displayed.

Important: at this stage, close the program by clicking on the cross in the upper right corner to apply the settings. If you click the Enter button, Ajax Translator will not apply the settings and you will not be able to start the program again.

If Ajax Translator was closed correctly, TCP/IP connection will be established during the next startup.

Option 2: Ajax Translator and event receiver on the same local network

If Ajax Translator and the event receiver are installed on different computers but on the same local network, the event receiver is configured the same way as described in the previous option, while Ajax Translator configuration is different.

When starting, Ajax Translator will return an error of failed connection to the Socket port. Click OK to go to the settings.

In the window that opens, specify the IP address of the computer (server) on which the CMS event receiver is installed in the Host field. Also indicate the port number if other than 9292. Click Save, then OK.

Host

Port

socket settings

After the settings are saved, the login and password entry window will be displayed.

Important: at this stage, close the program by clicking on the cross in the upper right corner to apply the settings. If you click the Login button, Ajax Translator will not apply the settings and you will not be able to start the program again.

If Ajax Translator was closed correctly, TCP/IP connection will be established during the next startup.

Connecting via COM port

If Ajax Translator and CMS event receiver are installed on the same computer (local server), they can be connected via a pair of virtual COM ports. You can also connect separate computers through two physical COM ports.

Before you configure the connection through the COM port, make sure you change the default connection settings of Ajax Translator.

Changing Ajax Translator default connection settings

CMS connection via TCP/IP is installed in Ajax Translator by default. You can change the connection parameter in the Ajax Translator configuration file.

Make sure that Ajax Translator is not currently running.

Open the folder with Ajax Translator files, go to the Translator Dist folder and then to the Settings folder.

Ajax Translator

Open the clientsetting file using the default Notepad application.

□ । a	v settings				–	□	X
1 ^Fiie 1	Home Share View						‘ O

<-	* T l~l > Ajax Translator > settings	V	0	/D Search settings

	Name	Date modified	Type	Size
Quick access H Desktop Downloads	backup sen pts \| shareware	8/9/2022 11:45 AM 7/22/2022 3:15 PM ~UWiS22.3:15 PM	File folder File folder File folder
4 Documents	* I clientSettinqs.properties	_ 8/9/2022 2:44 PM	PROPERTIES File	2 KB
[B] Pictures Ajax Translator	* @ HubsDB.mv *	8/9/20222:44 PM	Data Base File	16 KB

Search for the string senderType = SOC and replace the “SOC” with “COM”.

♦SOKET SETUP

♦SENDER SWITCH “SOC” or “COM” senderType = SOC

♦SENDER SWITCH “SOC” or “COM” senderType = COM

♦Host socketHostname – localhost

♦Host socketHostname = localhost

♦port socketPort = 9292

♦Period in minutes of connection to ke< minutes)

♦Period in minutes of connection to keep minutes)

Make sure you save the file. Go to the File menu and click Save.

U ’clientSettings – Notepad

File Edit Format View Help
New CtrkN

New Windaw CtrkShift*N

Open… CtrkO

Save Ctrl *5

Save At.. CtrkSbift*S

Page Setup…

Print,. CtrkP

Exit

Creating virtual COM ports

Before you configure Ajax Translator, create a pair of virtual COM ports. Any emulator, for example, com0com, is suitable for creating virtual COM ports. Emulator setup instructions are available from the developer.

Specify one virtual port as the event source in the event receiver of your CMS and the other port in the settings of the CMS Connection menu in Ajax Translator.

Setting up virtual COM ports

After changing the configuration file and creating the virtual COM ports, launch Ajax Translator. Enter your user name, password, and click Enter. Use the Remember me option to not enter your user name and password each time the program starts.

Connection via COM port 3 is established by default in Ajax Translator settings. If your computer has a COM port with this number and it is not busy with any processes, Ajax Translator will connect to it and start. For correct transmission of events to the CMS, change COM settings in Ajax Translator settings and indicate the number of the virtual port you have created: Setting —> CMS Connection —> COM Settings —> Specify COM Port.

If your computer does not have a COM port with this number or the port is busy with another process, the message “Connection to COM port failed” will be displayed.

Click OK to configure the COM port settings.

com port settings

Save

In the window that opens, the following settings will be available:

ComNumber — COM port number to which data will be transmitted
Baud Rate — data transfer rate
Data Bits — data bits
Stop Bits — stop bits
Parity — parity control

Enter the number of the other COM port from the previously created pair in the ComNumber field, click Save, and then OK.

The remaining Baud Rate, Data Bits, Stop Bits, and Parity settings shall match the settings on the CMS side.

After the settings are saved, the login and password entry window will be displayed.

At this stage, close the program by clicking on the cross in the upper right corner to apply the settings. If you click the Enter button, Ajax Translator will not apply the settings and you will not be able to start the program again.

If Ajax Translator has been closed correctly, connection via the COM port will be established the next time you start.

Setting up Ajax Translator

The Ajax Translator settings menu is located in the Settings tab:

CMS connection	Configuring the CMS connection settings.
Network	Configuring the Ajax Cloud server connection settings.
Objects	Menu for adding/removing protected objects and linking them to CMS object numbers.
Events	Menu for editing event codes sent to CMS.

CMS connection

The CMS connection setup menu consists of the following blocks:

The Settings of “Ping” messages for CMS block is responsible for periodically checking the connection between the CMS and Ajax Translator (it should be configured on the CMS)

Send “Ping” to CMS turns on/off sending of test messages

Ping String — configuration of the string to be sent to CMS

Ping HEX Message — the code of the verification message sent

HEX message is in hexadecimal format (converted to text in the log). For example, HEX message 4444 will be shown as DD. HEX should be used to display ASCII characters and extra spaces at the end of a ping message.

Ping Period — sets the frequency of sending test messages in seconds

Listen for COM port ping answer — an option to control the event reception by your CMS

Type of connection to CMS

• Socket

Show connection settings

■/ Wait for CMS message ackno…

COM Port

The Type of connection to CMS block allows configuring the connection between CMS software and Ajax Translator via TCP/IP or COM port.

To connect via TCP/IP, disable Wait for CMS message acknowledgement. In this case, Ajax Translator will not wait for a response to the event sent. When connected via a pair of COM ports, Ajax Translator always expects CMS message receipt confirmation. If Ajax Translator does not receive confirmation, it reports that there is no communication with the CMS.

The CMS Message Protocol block is designed to configure the event transmission protocol. It contains:

Protocol selection drop-down menu.
Descriptive block with protocol decryption.
Receiver number — sets the number of the event receiver. The default value is 00.
Line number — sets the line number of the event receiver. The default value is 0.
Translator object number — object number assigned to Ajax Translator, which can be used to control CMS communication.
Cloud connection alarms — sets the communication absence time (in seconds) after which the CMS will receive a notification on loss of communication between Ajax Translator and Ajax Cloud.

Ajax Translator

Translator keepalive handle — enables/disables test messages that are used to verify Ajax Translator hub connection. This also sets their frequency (in minutes).

Network

Two options are available in Ajax Cloud server connection settings: Host and Port.

Ajax Translator works with DNS over port 443 (by default). All traffic going over this port is encrypted. To ensure the correct operation of Ajax Translator, you need to allow all traffic types on the 443 port.

The address for connecting Ajax Translator is hts.prod.ajax.systems.

If there is no internet connection on the computer, Ajax Translator will generate an error as follows:

“If you have internet connection but the message still appears, check Translator settings in the Network menu.”

Objects

The Objects menu consists of two tables and allows administering hubs connected to CMS. The table on the left shows the hubs from which users have sent a monitoring request through the Security Companies tab in the Ajax app. The table on the right shows the binding of hub IDs to CMS object numbers.

If the monitoring request was sent for the first time, then the Status line opposite the hub ID displays Not confirmed status. If the hub has already been linked to the CMS object number, the status is Confirmed. If the user has canceled the monitoring request in Ajax application, the status will be indicated as Waiting for removal.

Objects menu

Hub Id	Object num	State	cloud sync
000399F4	0	Bea hom. o6i>eKTa	OK
0008CECC	0	Bes hom. obterra	OK
OOOFDABE	0	Bea hom. o6″beKTa	OK
00145BEF	123	He ami Be h	OK
0013CD0D	2	AtCTklBEH	OK
000CA5B2	45	Akthbeh	OK

Artrvp Hubs;:

Add to active

Search by objects

The hub can be found in the list of objects by object number or by hub ID. To correctly search by hub ID, always enter Latin characters in the UPPER case.

By default, the search is performed by object number. To find the hub, enter the object number in the field and click Find:

To search by hub ID, click the ObjNum button — its name will change to HubId, enter the hub ID in the search field, and click Search.

Termination of object monitoring

To suspend receiving events from an object, click on it in the table on the right and then click Move to inactive. The status of the object will change to Inactive, and the object will be displayed at the end of the list. To resume receiving events from the hub, click Add to active.

Objects menu

000399F4

0013CD0D

Confirmed

0008CECC

Confirmed

000FDABE

OOOFDABE

Confirmed

00145BEF

OOOCA5B2

Confirmed

0013CD0D

00145BEF

Confirmed

000CA5B2

000399F4

Confirmed

□e3 hom. ooteicra

z>e3 hom. o6″beKTa

□es hom. obteKia

Hubs awaiting removal:

He arrMBeH

Bounded Hubs:

To discontinue monitoring an object, remove the hub from Ajax Translator: select the hub in the right table and click the Delete bounded hub button.

Then select the hub in the table on the left and click the trash icon.

Events

The Events menu allows you to edit event codes. Ajax Translator can transmit the following types of events to CMS:

Alarms: fire, emergency, security, general, non-security, keyboard, tamper, visual verification (only SIA DC-09 (ADM-CID), Sentinel, Kronos, Manitou, Listener, MASXML and SBN)
Malfunctions
Communication problems
Periodic tests
Arming and disarming
Pressing the panic button in the Ajax app (along with coordinates)

Changing event code

Translator app allows changing the default event codes (Contact ID). For example, your CMS uses the E725 code to report loss of communication with the central unit, and the hub sends the E350 code. In order not to change the CMS settings, edit the code in Ajax Translator. This feature is supported by all protocols with the events that can be sent via Ajax Translator.

SurGard (Contact ID) event codes

Go to the Events menu.

In the Replace what field, enter the code that requires adjustment, in the Replace to field, enter the new code, and click the Add button.

You cannot edit the rules for replacing event codes. If the rule is not relevant, delete it.

To delete an irrelevant rule, enter the code to be deleted in the Replace what field and click the Delete button. After correct deletion, you will receive a notification as follows.

Configuring the filter of events transmitted to the CMS

Ajax Translator can send only certain hub events to the CMS. Therefore, you can configure the transmission of fire alarms only, without receiving notification of any other events.

To set up a filter:

Go to the folder where Ajax Translator is installed.
Go to the Settings folder and open the clientSetting.properties file using the standard Notepad application or a similar text editor.
Add acceptableCodes = XXX; to the end of the file.

XXX — is the code of the event that you do not want to receive at the CMS. Do not use the E or R prefix. Note that the code must be followed by a semicolon (;). To specify several codes, separate them by a space.

An example of a line with one code: acceptableCodes = 111;

An example of a line with several codes: acceptableCodes = 111; 112; 113; 130;

Ajax Translator event transfer protocols

Ajax Translator supports protocols for transmitting events to CMS:

• transmission the coordinates of the panic
button pressed in the Ajax app

• SurGard (Contact ID template)	• alarm and event transmission
• SurGard (Contact ID) Extended	• alarm and event transmission
• ABsistemDC(NG)v2	alarm and event transmission transmission of visual alarm verifications transmission the coordinates of the panic button pressed in the Ajax app
• Patriot Systems	alarm and event transmission transmission of visual alarm verifications transmission the coordinates of the panic button pressed in the Ajax app
• Manitou	alarm and event transmission transmission of visual alarm verifications transmission the coordinates of the panic button pressed in the Ajax app
• SBN	alarm and event transmission transmission of visual alarm verifications transmission the coordinates of the panic button pressed in the Ajax app

• Sentinel	alarm and event transmission transmission of visual alarm verifications transmission the coordinates of the panic button pressed in the Ajax app
• SOFTGUARD	alarm and event transmission transmission of visual alarm verifications transmission the coordinates of the panic button pressed in the Ajax app
• Kronos	alarm and event transmission transmission of visual alarm verifications transmission the coordinates of the panic button pressed in the Ajax app
• MASXML	alarm and event transmission transmission of visual alarm verifications transmission the coordinates of the panic button pressed in the Ajax app
• Listener	alarm and event transmission transmission of visual alarm verifications transmission the coordinates of the panic button pressed in the Ajax app
• ADEMCO 685	• alarm and event transmission

Visual alarm verifications are transmitted through the Ajax Cloud server. When a direct connection is used (bypassing the server), a series of photos from MotionCam/MotionCam Outdoor will not be sent to the CMS. In this case, the photos will be transmitted to Ajax apps, including PRO Desktop (if the app is used).

Event transmission via SIA DC-09 (ADM-CID) protocol

Event transmission via SurGard (Contact ID) protocol

Event transmission via MANITOU protocol

Event transmission via SBN protocol

Event transmission via the Sentinel protocol

Event transmission via the SOFTGUARD protocol

Event transmission via the Kronos protocol

Event transmission via the MASterMind protocol

Event transmission via the ADEMCO 685 protocol

Connecting the hub to Ajax Translator

Communication between the hub and CMS software can be configured:

via the Ajax Cloud server
directly (bypassing the Ajax Cloud)
directly and via Ajax Cloud at the same time

Use both communication channels to provide a more stable connection with the CMS.

How to connect a hub via Ajax Cloud

To connect the hub via a cloud server, the user with administrator rights should send a monitoring request by selecting a security company in Ajax application (Hub —> Settings —> Security Companies —> Select a company —> Send monitoring request). After that, the hub ID will appear in the list of available objects in Ajax Translator (table on the left).

To bind the hub to the CMS object number, highlight the hub ID in the table on the left and press the arrow button. The hub will be added to the table on the right with console number 0.

Double-click the cell in the Object No. column in the row of your hub in the table on the right. Write a free number to the object and press Enter on the keyboard. The object number should be within the range of 1 to 9999. If you enter a number of more than one character, do not put zeros in front of the object number: use “1” instead of “0001”.

Objects menu

000399F4

0008CECC

OOOFDABE

hom. o6i»eKTa

00145BEF

He aKTMEeH

0013CDOD

AKTMBeH

ODOCA5B2

AtTWBeH

□es hom. ooteicTa

z>e3 hom. obteKTa

Active Hub¹;:

Add to active

If you change the number and fail to press Enter, the hub will not be added to CMS. After successful binding, the Status line changes to Active.

In CMS software, create an object with the number matching the number assigned to the hub number in Ajax Translator.

How to connect the hub directly

Before you start connecting the hub to Ajax Translator bypassing the Ajax Cloud server, forward any external TCP port to internal port 3060. This way you provide an external static IP address for connection.

If the required port is busy, make changes to the Ajax Translator configuration file.

Open the folder with Ajax Translator files, go to the Translator Dist folder and then to the Settings folder.

[2i Ajax Translator

[2i documents

J) Music

H Videos

Open the clientsetting file using the default Notepad application.

	Name		Type	Size
jt’ Quick access H Desktop	backup scripts	8/9/2022 11:45 AM 7/22/2022 3:15 PM	File folder Ale folder
Downloads X 4j Documents it	shareware	7/22/2022 3:15 PM 8/9/2022 3:42 PM	File folder PROPERTIES File	2 KB
Pictures	f comOcom (x86,x64)	4/1/2022 6:38 PM	Compressed (zipp…	463 KB
Ajax Translator f	@ HubsDB.Iock	8/9/20224:13 PM	Data Base File	1 KB
documents Music	R HubsDB.mv	8/9/20224:13 PM	Data Base File	20 KB

yi Videos

Search for the line directConnectPort = 3060 and replace “3060” with the free port value.

.J] dwtSertings-propertiet – Notepad — □ X

File Edit Format View Help

^UPDATE CHECK INTERVAL ^interval in minutes checkUpdateInterval – 1

^DIRECT CONNECT PARTNER PORT directConnectPort ■ 3060

#PP RECEIVER

PP – 0

#L LINE NUMBER

LineNumber – 0

i±nh. harhin i rttaru,/□ 1

Ln 1, CoM 100% Windows {CRLE) UTF-&

Make sure you save the file. Go to the File menu and click Save. Then restart Ajax Translator.

	clientSettings – Notepad
File	Edit Format View Help
New Ctrl-i-N New Window Ctrl+Shift -nN Open,,, Ctrl+O		TO PING TEXT prefix 3e used
Save Ctrl 4-S
	Save As… Ctrl+Shift+S
	Page Setup… Print… Ctrl+P
	Exit

baudRate = 9600

dataBits = 8

<;+r>nRi + <; = 1

After configuring the connection from the CMS side, go to the Monitoring Station menu in the hub settings in the Ajax app. Indicate the IP address and the number of the forwarded external TCP port. Select the communication channels through which the hub will connect to your server: Ethernet and/or GPRS.

If only the GPRS channel is used for communication, activate the Ignore network registration errors in the cellular data settings.

(Hub —> Settings —> Cellular data)

After configuring the connection between the hub and Ajax Translator via the TCP port, bind the hub ID to the CMS object number.

Go to the Objects menu in Ajax Translator, enter the eight-digit hub ID in the input field, and click the Create local bound button.

Objects menu

000399F4

=es hom. ooteicra

0013CD0D

Confirmed

0008CECC

Sea hom. o6‘beKTa

0008CECC

Confirmed

OOOFDABE

Ses hom. oftbeicra

OOOFDABE

Confirmed

00145BEF

He atTMBeH

OOOCA5B2

Confirmed

0013CD0D

AtTHBeH

00145BEF

Confirmed

OOOCA5B2

AtTWBeH

000399F4

Confirmed

Hubs awaiting removal:

Bounded Hubs:

Active Hubs;

Delete bounded hub

Move to inactive

Add to active

The hub ID can be seen in Ajax app: go to the Devices tab, click on the hub, and go down the screen.

“”1 sim 2 Unknown Numbei

O Ethernet Connected

Ajax Hub 2

FW V2.8.3, HW 81.0.10.10.2.3.1.0, ID 000 3C

After you click the Create local bound button, a notification should appear.

The hub will be added to the table on the right with console number 0. Doubleclick the cell in the Object No. column in the row of your hub in the table on the right. Write a free number to the object and press Enter on the keyboard.

How to connect the hub directly and via Ajax Cloud

To connect the hub via two communication channels at the same time, follow the connection procedure via Ajax Cloud and then configure direct connection as described in this manual.

The priority of direct connection is higher than the cloud server connection. If direct connection fails for any reason, Ajax Translator starts receiving events from the hub via Ajax Cloud. This way you can provide more stable monitoring of the protected object.

Elevate CMS Full User Manual

admin — Fri, 09 Jun 2023 19:12:16 +0000

Elevate CMS Full User Manual, This User Manual is for Elevate CMS software, it is used as a guide.The photos, graphics, charts and illustrations provided in this user manual are only used to explain and illustrate the purpose, they may be different from the specific product, please refer to the actual object.

Thank you for using our Elevate CMS, if you have any problems or doubts when using the products and software, please contact us anytime.

About this user manual

This User Manual is for Elevate CMS software, it is used as a guide.The photos, graphics, charts and illustrations provided in this user manual are only used to explain and illustrate the purpose, they may be different from the specific product, please refer to the actual object.

Elevate CMS Full User Manual

Read Next :

C3 CMS Setup Installation Guide

Pivot CMS Setup Guide

Milesight CMS VMS installation user guide

In this User Manual it is possible that we have some incorrect, or some features and operations that are not compatible with the software, or other printing mistakes. We will update the content of this User Manual according to the features upgrading or verifying, and we will improve and upgrade the description of the products. The new content may not be notified in this User Manual.

Overview
1. Overview

Elevate CMS is a lite platform software programmed by Invid Technology which enable user to manage the surveillance devices. It supports all Invid Elevate Series UVR, NVR, IPC and other products; offers versatile functions including device management, live preview, remote playback, remote configuration, record plan, E-Map, etc.

1. PC requirement

OS: Windows XP/7/8/8.1/10 or MAC OS

CPU: Intel Pentium IV 3.0 GHz or higher

RAM: 1GB or higher

Resolution:1024*768 or higher

1. Function module

The operation interface of CMS is shown as below:

Details of menubar you can find in the table below:

System	Lock	Lock software. No function can be done.
	Switch user	Fill in username and password to switch user.
	Export config	Export config file to USB flash.
	Import config	Import config file to use the same configuration.
View	AUX monitor	Auxiliary output. Max 4 monitors.

Details of function module is as shown below:

Main View: Viewing live video, controlling PTZ and setting image parameters. When you

view the video, you can change the channel’s position by click and drag the channel to another channel where you want to set.

Playback: Searching the record files and playback.

E-Map: Adding, modifying, deleting, and basic operations of E-map.

Log Search: Searching, viewing and backing up local logs.

Account Manager: Adding, deleting users and assigning the permissions.

Device Manager: Adding, editing and deleting the devices.

Configuration: Configuring general parameters.

Record Manager: Configuring the record storage schedule and general parameters.

Alarm Manager: Configuring the alarm, exception parameters and the linkage actions for

the devices.

Remote Config: Configuring the network, storage, system and general parameters for the

devices.

Monitor project: Configuring the monitor project.

1. Default configuration

The default path of the videos is: C:\Working Path\Elevate CMS\Record.

The default path of the pictures is C:\Working Path\Elevate CMS\Picture.

The default path of the alarm pictures is C:\Working Path\Elevate CMS\Alarm Picture.

1. Updated instructions

This version of Elevate CMS is based on V1.0 and is based on device R005.

The differences between Windows and MAC system version is shown as below:

Function Module	Function	WIN	MAC
Preview	Zoom (by mouse)	V(By mouse)	X
	Image parameters setting	V	X
	Multicast	V	X
	Switch users	V	X
	Lock	V	X
	Import/export config	V	X
	The top right corner of the CMS interface displays the login user.	V	X
Remote playback	Record download (DAV and AVI)	V	x(AVI)
Remote playback	Video encoding format display.	V	X
Local record	Local timing videos can be searched.	V	X
Local record	Display time when playback	V	X
Split screen preview	TAB pages can be dragged and dragged out.	V	X
E-map	Supports small window preview.	V	X
Device manager	Manual adding device	V	X
	List field name sort.	V	X
	The device color is added.	V	X
	IPv6	V	X
	Search by ONVIF	V	X
	Internet search editor (ipv4)	V	X
Config	Automatic full screen at startup.	V	X
Record manager	General record	V	X
	Motion detect	V	X
	Smart alarm	V	X
	External alarm	V	X
Alarm manager	Linkage actions when smart alarm triggered	V	X
Others	Drag the mouse to adjust the CMS window.	V	X

Getting Start
1. Log in and Log out

Here is the description of Login, Log out and switch user.

- 1. Login

After installation, double click

. The login interface shows as Figure 2-1.

Figure 2-1 Login

User name: Default is “admin

Password: Default is 1234567u

Save: Save username and password.

Auto Login: Automatically login next time.

Language: Support English, Chinese, Czech, Italian, Farsi, Polish, Portuguese, Turkish and Russian.

- 1. Switch user

After login, you can switch user on control panel, click “System” on the left of the status bar, then choose “Switch user” to get a login page. You should add one user by “Account manager” before switch user, shown as Figure 2-2.

Figure 2-2 Switch user

- 1. Logout

Click button ^x .Input current user’s password to exit CMS.

Note:

For security, please modify your password after login.
Donot enable save password or Auto Login in public PC.
1. Control panel

All the functions can be found in this page, shown as Figure 2-3.

Figure 2-3 Control Panel

Items	Description
Main view	Live view, Screen divisions, PTZ controlling, Local record/ snapshot, Update Channel Name, Reboot, UTC Control, Coaxial Control, Listening, Digital Zoom, Color settings, Talk, Sync time.
^0^ Playback	Remote and local records/pictures search, view, playback and download. Enable cut or snapshot and record locking during playback.
EM E-Map	Edit/View Maps, Add/Delete spots, Edit/View alarm channel and ports.
Log Search	Manage local operation logs and alarm logs.
Account Manager	Manage groups/users, and assigned permissions.
■Ml ^raa Device Manager	Search, add, modify and delete devices.
th . .. Configuration	Record/Snapshot save path, record packet time, and other settings.
⁼® Record Manager	Record schedule, record specified channels to local without Elevate CMS running.
Alarm Manager	Links action setting while the device triggers alarms.
UI Remote Config	View and modify settings of remote devices.
Monitor Project	Manage tour task and projects.

Table 2-1 Control Panel description

Device management

At least one device need to be added firstly before previewing.Click

button in control

panel to enter device management interface, then you can add, or modify, or delete devices,

shown as Figure 3-1.

Figure 3-1 Device Manager

1. Add devices

There are two ways to add devices, auto search and manual add.

■ Auto: Search all the devices in your network, and then add the devices based on your need.

You can also edit the IP address by double click the IP address on the list. See as figure 3-2.

Figure 3-2 Device edit

■ Manual: Click button

.and input device information to add a device.

Shown as Figure 3-3.

Figure 3-3 Add devices

Items	Function Description
Device Name	Alias in device list.
Connect Mode	IP address /Domain Name or cloud ID.
Cloud ID	Unique identify for each device, enabled when the connect mode is Cloud ID.
IP address	Only enable when the connect mode is IP address.
IPV6 address	Enable when the connect mode is IPV6 address.
IPV6Enable	Used to enable IPV6 address connect mode.
Port Number	Default 34567, the same as device media port.
Username and password	Default username is admin and password is empty.
Protocol Type	Support TCP and Multicast
Device Fac	Support InVid-1 and Onvif

Table 3-1 Device parameters

Note:

Auto method only can add IP address type devices, if you want to add cloud ID, you must add it manually.
Auto search can search devices in the different network.
Searched devices can be sorted by IP Address, Port Num, Mac and IPv6 address.
Devices that have been added are marked in green
Manual Add support add devices by Onvif protocol.
Manual Add support add devices by multicast.

3.2 Delete devices

Select the devices that you want to delete, and click the delete button to delete it. You can also delete multi devicesat once. You must close the device connection before delete the devices.

Figure 3-4Delete devices

Chapter 4 Main view

1. Preview

After adding the devices, click

to enter preview interface, shown as Figure 4-1.

Figure 4-1 Main View

No.	Items	Function Description
1	Device list	Show all the devices that have added. You can connect/disconnect, choose stream, start talk, reboot device and other functions.
2	View	View list management. It can open the preview windows that saved previously.
3	PTZ	PTZ direct control, Zoom in/out, Focus +/-, Iris+/-, Preset, Auto tour and other PTZ functions.
4	Monitor Project Page up/ Page down Save view	Start/Stop monitor project and task. Page up/ Page down when the channels cannot display in one page.
5	Windows division	Support 1/4/5/6/8/9/13/16/20/25/36/64/128 windows division, and full screen view.

Table 4-1Preview Function description

1. Preview control

The devices management window is shown as node tree, as shown in Figure 4-2

Figure 4-2

Before starting preview, you need to connect the device first. Double click on a device, shown as

means connect successfully. Double click again, shown as

means disconnect.

When the device conncet successfully, right click shows control menu as Figure 4-3

RemoteConfig

Update Channel Name

Open All Channel by Auto

Open All Mainstream

Open All SubStream Open All Mobile Stream

Close All Channels

Start Talk

Sync Time Reboot

Figure 4-3 Right menu

Items	Function Description
Remote Config	View and modify the device’s configuration. For details information please refer to the chapter 7.2.
Update channel name	When the channel name changed, use this function to update its name.
Open All Channel by Auto	Enable this function, when you double click a channel, it will auto select the stream depend on the current bandwidth condition.
Open All MainStream	Open all channels with mainstream.
Open All SubStream	Open all channels with substream.
Open All MobileStream	Open all channels with the triple stream.
Start Talk	Start talk with device.
Sync Time	Sync the device time with PC.
Close All Channels	Close All Channels already opened.
Reboot	Restart the device.

Table 4-2 Right menu description

Note:

Double click on a channel will enter 1 division, only view the channel selected.
When view in multi divisions, some of the channel may notbe displayed due to the PC performance and stream encode setting.

• Streamtype will auto select according the screendiv number.

4.3View

View List Management function is to save the preview split with a name, so that user can open their previously saved channels only by clicking the saved item in the list. When user want to save

(O’¹

preferred view, click the icon and set the name of View, it would be saved in the View list.

AS shown in Figure 4-6.

Figure 4-6

4.4 PTZ

The Elevate CMS support multi PTZ function such as direction, Zoom in/out, preset and so on.

The detail functions as below.

Figure 4-4 PTZ control

Items	Function Description
Direction control	It support eight directions move. o’ Start/Stop Auto Scan.

Zoom in/out	Press ^/^^ to Zoom in/out the image.
Focus +/-	Press l-⁺j / *. -i to change the image focus setting.
Iris +/-	Press *■” / ^w to change the image iris setting.
Speed	The PTZ move speed, support 1~8.
Lighting	Open/Close the light, need the PTZ support.
Preset	Add/Delete preset: Select Preset, click button, input the preset description and click to save, to delete. Click —to return. … . . . . 0 Move to preset: Select Preset number, click ^T to point to the preset place.
Auto Tour	Add tour: Select auto tour, click button, add preset to tour and save. Start tour: Select Tour number, click ^y-o to Start/Stop tour.
Auto Pan	Rotate in horizontal level.
Auto Scan	Press / to set left/right boarder. And press to Start/Stop Auto Scan.
Pattern	Press to start/save pattern configuration. And press to Start/Stop pattern.
Aux	Support custom auxiliary command.

Table 4-4 PTZ control description

4.5 Other functions

- 1. Channel Operation Functions

When start previewing, move the cursor to channel, it will auto show a toolbar in top of image, you can record or capture the image and other functions. Right click the mouse will open another control menu. The detail functions as Figure 4-5.

Figure 4-5 Preview right menu

Items	Function Description
Q/H Stop or start record	Start/Stop local recording. ^Bmeans recording. The same function with “Local Record”.
EJIsnapshot	Capture the image, will auto open after capture. The same function with “Snapshot”.
ES/EQ Mute/Unmute	Start/Stop listening, H means listening. The same function with “Audio”.
E3 Intercom	Start/Stop intercom, EJmeans intercom. The same function with “intercom”.
151 ₇ m3 Zoom	[oJ Digital zoom, click m3 and select area on image, the selected area will Zoom in. The same function with “Enable Zoom”. You can also achieve zoom in or out by mouse wheel.
^3 Close window	Close current channel.
Close All Windows	Close All channels that opened.
Color Control	Change the image settings: Brightness, Contrast, Saturation, and Hue.
Coaxial Control	Control the Analog Camera via UTC function. It just appear while connect UVR.
Full Screen	Choose this function ,the channel video will full screen display, you can exit the full screen via right click.

Table 4-5 Preview right menu function description

Chapter 5 Playback

Playback as an important function in CCTV system, it can help us to check history record in anytime. The Elevate CMS has already integrated it into the customer management system, and it can support record search base on channels, device record and local record playback, download record into the local host hard-disk and others playback control operation. It’s simple and easy to use.

1. Record Search & Playback

Figure5.1 Record Search

Operation Step:

Running Elevate CMS and click the “Playback” button to open the main playback page.
Select “Device” record which is recorded in device storage memory or “Local” record which is recorded in local host storage memory.
Select channels which you want to playback.
Select record type “Record” or “Picture”, subtype “Normal Play” or “Event Play”.
Select time period which you want to playback.
Click “Search”, then you can get search result as below.
Double click record which you want to playback.
You can “download” record in the search result list.

Figure 5.2 Record Search Result

Figure 5.3 Device Record Playback

Note:

All record channels will play when start to playback. If the channel number is less than 4, the

default playback mode is synchronous. Otherwise the default playback mode is asynchronous. Synchronous cannot support more than 4 channels.

Elevate CMS maximum supports 9 channels playback at the same time. Playback performance is also related to the local host computer performance.
1. Playback Control

That is the playback control panel in the red circle of figure 5.3, the detail information for each button as below in the table 5-1.

Table 5-1 Playback Control Guide

Items	Function Description
Play	Play the record, when it turns blue means the current channel is playing.
(77) Pause	Pause the record, when it turns blue means the current channel is pausing.
Stop	Stop playing.
[>ll Next frame	Play frame one by one, once click the button, the image change to pause status and move to next frame.
Slow playing	Play the record in slow mode, it support 1/2x, 1/4x, 1/8x speed.
[>l> Fast playing	Play the record in fast mode, it support 2x, 4x, 8xspeed.
△ Open file	Open video files in local host computer, it can support video format of “.dav” & “.avi”.
Asynchronous	Play the records asynchronously when several channels are playing at the same time.
X Synchronization	Play the records synchronouslywhen less than 4 channels are playing at the same time.
X Close All	Close all the playing record.
Video Clip	Clip record and save it to local host computer. Click to start recording, click again to end.
[O’] Snapshot	Snapshot the image to local host computer.
s Full screen	View all channels in full screen mode.
oQ>)) ‘ ■ Volume	Change the volume sound settings.
Click ^{24HR 2H}A ^{1HR 30M} , the timeline will be adjusted to 24 hours, 2 hours, 1 hour, 30 minutes. If the channel that has record is more than 4, press next ^Next and previous ^Prev

button to change pages.

1. Download Records

Operation Step:

Select one or more record files in the record search page.
Select download video format “.dav” or “.avi”.
Click “Download” button to start download.
You can find your download file via the path you set in the configuration page.

Note:

The same channel cannot download and playback at the same time.
The downloading procedure will be abort when exit file list..

Chapter 6 E-Map

Elevate CMS supply a E-Map function, that you can organize and view channel status on a map.If there is no map or enter E-Map first time, you need to add a map firstly. Click add button to add a map, input Name, Description and Path to finish add. Shown as Figure 6-1.

Figure 6-1 Add/Modify map

You can preview the map after added. And you can add sub map by click “Add Area” button. Drag the cam from the device list to map can add spots; You can also edit or delete the area and spot. All the cams added on the map shown in thumbnail right bottom; you can open a small window preview by clicking on the small camera icon.

Figure 6-2 Preview map

Items	Function Description
EBLE	Direction control, only available when the map is larger than the window.
J:	View the map in full-fill the window.
+ —	Zoom in/out the map.

Table 6-1 Map control

Note:

It only supports .jpg or .bmp format pictures.
When the alarm is triggered, the corresponding icon on the map turns to red to show alarm.

Chapter 7Configuration

1. Configuration

Click

icon to enter configuration interface, in this interface you can modify the file save

path and other configurations of Elevate CMS. Shown as Figure 7-1.

Figure 7-1 Configuration

RecordPath: Set the path of local record and download.
RecordRule: Save file name rules, cannot be changed.
PicturePath: Set the path of local snapshot and download.
PictureRule: Save file name rules, cannot be changed.
AlarmPicPath: Set the path of auto snapshot when alarm triggered.
PacketType: Local record time setting.
DisplayScale:Corridor pattern setting.
Automatic Overwrite: if this function enabled, when the storage disk is full, the record will overwrite the earliest record file, if this function disabled, the record will stop when disk is full.
Start with the last state: The Elevate CMS will remember the current state when exit, it will recover when next time launched.
AutoRun when PC boot: Auto launch when PC start.
Auto Login: Auto login when Elevate CMS launched, used with “save password”.
Dynamic Tracking: Tracking motion, need device support.
1. Remote configuration

Click nV icon to enter remote configuration interface, you can modify the configurations of device, double click on device to open configuration pages. Shown as Figure 7-2.For more detail information please refer to NVR operation manual.

Figure 7-2 Remote configuration

Chapter 8Alarm and Logs

1. Alarm Management

Click

to open Alarm Manager, modify the alarm setting.

Figure 8-1 Alarm link

Alarm Type: Support Outer Alarm, Motion Detect, Video Lost, Video Shelter, Disk Full, Disk Error, Network Disconnection, Line Crossing, Area Intrusion, Region Entrance, Region Exiting, Fast moving, Unattended Object, Object Missing, Face Detection, Loitering Detection, People Gathering, Parking Detection.
Alarm Enable: Enable/Disable alarm message.
Alarm Prompt Sound: Play alarm sound when alarm triggered.
Sound path: Custom sound, only support .wav files.
Auto Watch Warning: Auto open the channels linked when alarm triggered, Shown as

Figure 8-2.

Figure 8-2 Alarm link setting

Add video channels to alarm port, when the port alarm triggered, the corresponding channels will be opened automatically. For example: Figure 8-2, it means, when channel1 of “192.168.1.10”trigger alarm, channel1 will be opened automatically like Fugure 8-3. The linked

channel can also be opened by double click the alarm log in Alarm Event.

Figure 8-3 Auto Watch Warning

1. Alarms and Events

There always is an alarm window in the bottom of any interface; it includes device alarm and local operation information. Shown as Figure 8-1

Figure 8-4 Alarm and Event

Items	Function Description
ft	Show/Hide alarm window.
A	Clear all the alarm or events.
	Enable/disable alarm triggered pop-out image
	Auto hide alarm window.
□	Maximize alarm window.
” /	Show/Hide alarm window.

Table 8-4 Alarm and Event function

1. Logs

Click

to open Log Search interface, you can view all the alarm and operation logs here.

Select log type and start/end time, all the log searched shown in below. You can also clear all logs.

Figure 8-4 Operation logs

Note:

• Clear log only delete logs write in Elevate CMS, the logs in device is not deleted.

User management

Click

to enter user management interface, there is a default group named “administrator

and a default username named “admin”. You can add a new group by clicking add button in group.

Shown as Figure 9-1.

Figure 9-1 Add group

Input group name and its description, select the rights and device can be management, then click OK to create a new group. Then you can add users to this group by clicking add button in username. Input username and password to finish adding. Shown as Figure 9-2.

Figure 9-2 Add user

After adding, double click on the username or group can modify their settings, you can change the username’s password, group, and stop/start to use it. For group you can change its rights, devices, and users.

Note:

Default user“admin” cannot be stop, deleted or change its group.
Default group “administrator” cannot be deleted or change its rights.

Record management

can record the camera’s video by schedule without previewing. You can

Record Manager

set different record schedule for every channel.

Figure 10-1 Record Manager

No	Items	Description
1	Record packet setting	Set the normal record packet time, alarm record packet time when triggered and the record file format (DAV or AVI).
2	Storage setting	Set the record storage partition, and the default partition is X:\Schedule
3	Device list	All the devices have added.
4	Schedule setting	Set record schedule for every channel.
5	Function button	Schedule function, including copy, delete, save and start.

Table 10-1 Record Manager

How to set schedule:

1) Click set button and set the period you want to record.

Figure 10-2 Time Periods setting

Set alarm link channels, add channels to port, if the alarm in port is triggered, all the channels added start to record (you can add any device’s channel to port). For example: Figure 10-3means, when alarm in port1 of ‘192.168.3.231’ is triggered, channel1, channel2, channel3 and channel4 will be recorded automatically.

Figure 10-3 Alarm link setting

Set motion link channels is familiar with alarm link, when Motion detected, all the channels linked start to record.

Note:

You need to restart the schedule to take it effect.
Some device may not support alarm in ports.

How to watch the schedule recordings:

If the recording file format is AVI, you can find recordings in X:\Schedule, and open it by media players on PC.
If the recording file format is DAV, you can find recordings in X:\Schedule, and open it by VPlayer.

Chapter 11 Monitor Project

Monitor Project, you can manage the tour task and project, press

button in main

view interface to start/stop the task.

11.1 Mission

How to create and start task:

Click new button to create a task, input Task name, select window number (the number of windows open when tour, maximum support 36), and Main/Sub Stream. For example: Figure 10-4means, channel1 and channel2 will tour in window1.
Change stay time for every channel.
Click OK to finish.
You can modify the settings after added.
In main view interface, press button and select corresponding task to start.

Select again to stop.

Figure 11-1 Add task

Note:

Need to connect the device firstly before adding channels to task.
Task name cannot be modified.

11.2 Project

Multi task can be added to one project, the task will be affected on its start time.

How to create and start Project:

Click new button to create a project, input name, select task and start time.
Double click on the task can modify it.
Click OK to finish.

In main view interface, press

button and select corresponding project to start.

Select again to stop.

Figure 11-2 Add project

Note:

If the start time is earlier than current time, when the project starts, the task will be activated immediately.
Project name cannot be modified.

Chapter 12 Others

12.1 Multi-screen Display

The Elevate CMS can separate functional modules to display independently and achieve multiple screen display.

You can drag label page to the other monitor. For example, you can drag ‘E-Map’ to Monitor

2, and watch preview on the Monitor 1.

Figure 12-1 Drag Label Page

Figure 12-2 Multi-screen Display

12.2 Auxiliary Monitor

You can click ’View – Aux monitor’ to use the auxiliary monitor.

Figure 12-3 Aux monitor

After clicking it, there will be an extra window of preview (you can create three extra windows at most).And then you can drag the extra window to other monitor like the multi-screen display.

Figure 12-4 Aux Monitor

Figure 12-5 Aux Monitor

Swann Security VMS Download Guide

admin — Wed, 31 May 2023 18:37:25 +0000

Swann Security VMS Download Guide,This CMS software provides as well as enables the user to access the surveillance camera along with different functions as well as to operate and control the devices through a PC or smartphone. The application is available for free to download on Windows, Mac, Android, and iOS operating systems.

Swann Security VMS access for V8 units

NOTE 1: This guide is for the following recorders with a similar interface: DVRx-4480V, 4580V, 4680, 4780V, 4ch 4980V, 8 and 16ch 4980, 5580, 5680 and NVRx-8580 and 8780. It is NOT suitable for standalone cloud storage cameras.

NOTE 2: Support for Swann Security VMS is limited to installation and P2P connection setup only. Advanced network setup and port forwarding are not supported.

Minimum System Requirements:

Windows 10 or later
Intel 9th Gen or AMD Ryzen Quad Core or greater at 3Ghz or higher
16GB RAM (32GB or greater recommended)
Dedicated Graphics Card
500GB storage (for software and clips, larger storage may be needed for local recording to PC)
4Gbps upload (8Gbps or greater upload recommended)

Read Next :

Latest Swann Firmware Updates

Swann Security devices Password Reset Guide

DW Spectrum Quick User Guide

Installing the software:

Download Swann Security VMS from the links below based on your operating system (OS) and install as per usual. Click here to check the file version history.

Windows – download the VMS version 2.7.84 software HERE then proceed below
Mac – download the VMS version 2.7.85 software HERE then once installed, click HERE

If this prompt appears, click More Info then Run Anyway then continue with the installation.

Once installed, open the Swann Security program and follow the steps below:

Set a password – to protect you from anyone who wants to view your unit on your computer.
Set a security question – will be used when you forgot the password your set.
Login – just type in the password you’ve set earlier. Username is admin.
Add device
1. Click the Home icon (top-left) then choose Device Management
2. Click the plus (+) icon (top-right)
3. Enter your recorder’s details:
  1. Device Name:
  2. Login Type: P2PID
  3. P2PID: <20-character alphanumeric code; found at the top of your recorder>
  4. Protocol: Private
  5. Media Port: 9000
  6. User Name:
  7. Password:
4. Click Add
Status – Online – under Status column, a green box will appear to indicate that the recorder is online. If not, double check the connection to your internet or the username and password you entered.
Stream – click the Mainview icon (monitor with 4-boxes) at the top or when you click the Home icon.
1. Click the arrow beside ‘root’ to expand
2. Once you see your device, either click and drag the device name to any boxes at the right OR click and drag a specific camera to load.

Swann Security VMX access (Windows only)

NOTE 1: This guide is for the following recorders with a similar interface: DVRx-4680, 4680XN, 5680X, 5680XN. It is NOT suitable for standalone cloud storage cameras.

NOTE 2: Support for Swann Security VMX is limited to installation and P2P connection setup only. Advanced network setup and port forwarding are not supported.

Minimum System Requirements:

Windows 10 or later
Intel 9th Gen or AMD Ryzen Quad Core or greater at 3Ghz or higher
16GB RAM (32GB or greater recommended)
Dedicated Graphics Card
500GB storage (for software and clips, larger storage may be needed for local recording to PC)
4Gbps upload (8Gbps or greater upload recommended)

Installing the software:

Download the Swann Security VMX software for Windows here and install the app as per usual and then follow the steps below to configure and add your device or watch this clip for a complete guide. Click here to check the file version history.

Once installed, open the Swann Security VMX program and follow the steps below:

Login – default username and password is admin & admin then click Sign in
Add device
- For remote access setup (viewing your cameras when you are not at the location), click HERE
- For local access setup (viewing your cameras when your computer is at the same network as the recorder), it can be added automatically or choose Add devices manually then click OK. The next prompt will appear, click Yes then continue to the next step
Once logged in, the software interface will open.
Add device
1. Click the Device Manager icon (1). Your Swann device can be added automatically using the IPV4/IPV6 Search option if the PC running the VMX software is on the same network. Note: To manually add your Swann device, proceed to step 4 below.
2. Select the discovered device and click Add and then Save.
3. The device will added to the application but will remain disconnected. Select the newly added device again (6) and click on the Edit (7) option to update the settings. Give friendly to your Swann device (8) and input the correct credentials (8). Click OK.
4. Click Manual Add (9) and enter your recorder’s details:
  1. Device Name:
  2. Login Type: IP
  3. IP: IP address of you device (can be found on your router or network switch management interface)
  4. Media Port: 9000
  5. User Name:
  6. Password:
  7. Click Save And Continue
Confirm Status – under the Connect column, a Connected status will appear to indicate that the recorder is online. If not, double check the connection to your internet or the username and password you entered.
Stream – click the Home icon at the top and then select Live View.
Select the desired View (14) based on the number of cameras you have or your preferred layout.
1. To view a specific camera on the list (15) to a window on the live view area, click and drag the channel name and drop into the desired area (A, B, C, D, E, or F).
2. Or select the desired window on the live view area and then double click the channel name (15) to load the camera.

—————–

Remote access setup

Your recorder must be paired to a Swann Security account first
- If it isn’t yet, you may read this article first the continue below once done: Pair your Recorder on Swann Security app
In the Home screen, click the Device Manager icon
Click the Manual Add button at the bottom

In the Add Device screen, read the following:

Device Name: Enter a name the device
Login Type: set it to P2PID
Port: 9000
P2PID: Enter the UID of the DVR
Check your email and enter the credentials in the P2PUserName and P2PPassword fields
UserName: Enter the DVR’s username
Password: Enter the DVR’s password

Click the OK button.

If you don’t have the P2PUserName and P2PPassword, contact our Technical Support and make sure to provide your recorder’s UID or MAC address.

HomeSafe View for Windows

NOTE: This guide is for the following recorders : DVR-1590, 1600, 4575/4580/4590, 4780, 4980, NVR-7450

If you’re having trouble with the size, placement or look of this software, please check out this article (link)!

The new HomeSafe View software is used for our new range of hybrid HD-over-Coax recorders.

Use the Wizard in the Help menu for a walkthrough of adding a recorder.

Link to the software user guide

NB: The password requested when you run the software the second and subsequent times is , unless you change this in the software. The first login screen below is for the software, not the recorder. This is, therefore, not the username/password combination you use to access the recorder itself.

Password Reset using Swann Security VMS software for Windows

NOTE: This guide is for the following recorders : DVR-4480G, 4480RN, 4480V, 4580G, 4580RN, 4580V, 4680, 4680RN, 4680A, 4685, 4685RN, 4780V, 4980, 5580, 5580A, 5580G, 5580G2, 5580RN, 5580RU, 5680, 5680A, 5680RN, NVR-8580, 8580RN, 8780, 8780RN, NVW-650, 800

NOTE²: If you are trying to reset the password for your Swann Security account, please proceed to this article instead: Password Reset for Swann Security Account

NOTE³: If you still have access to your Swann recorder via the Swann Security app, please click on this article instead: Recover your Swann Security DVR, NVR, or NVW “Admin” password using the Swann Security app

This guide is intended for customers to reset their Swann recorder when they have forgotten their password using the Swann Security VMS PC software.

Acquiring the reset code via Swann Security VMS software

The reset code on new recorders is acquired primarily by using the relevant client software on a computer. Other methods exist, but they usually require a level of networking knowledge over what we expect customers need to operate their system.

The reset code itself is a unique 12 character string that is generated by the unique hardware identifier of the network interface of the device, known as the MAC address.

Excerpt from the Hardware Quick Set Up Guide

NOTE: NVW units doesn’t need to be hardwired to obtain the MAC Address

To find your recorder’s reset code, connect the recorder to your router (if you have not yet done so) and install and run the software on your computer connected to the same router.

Installing the software

Download the software

Download the Swann Security VMS software on your Windows computer and install it.

If this prompt appears, click More Info then Run Anyway then continue with the installation.

Once installed, open the Swann Security program and follow the steps below:

Set a password – to protect you from anyone who wants to view your unit on your computer.
Set a security question – will be used when you forgot the password your set.
Login – just type in the password you’ve set earlier. Username is admin.
Search for device
1. Click the Home icon (top-left) then choose Device Management
2. Click the Auto Search (top) to get the MAC address of your recorder. Copy down any MAC address starting with the characters ’00-23-63′ or ‘BC-51-FE’ first, then any others. Replace the dashes (-) with colons (:).

Entering the reset code

You now use what you wrote down in the previous step to initiate a password reset on the recorder. On the Login interface, click Forgot Password.

On the recorder:

The reset code needs to be entered after clicking Forgot Password. Enter it in the Recovery field. Letters are in UPPERCASE with the colons (e.g BC:51:FE:11:22:33).

Click Unlock once done. A message will appear on-screen stating that your password has been reset. Click OK to continue.

Once this window appears, enter your preferred password (minimum of 6 characters).

You must enter an email address below so the next time you need to reset your password, the MAC address will be sent to your email; otherwise, you can write down your MAC address somewhere safe.

Click FINISH once done.

Notes

You will need to re-enter a new password every time you reset the password. The reset code CANNOT be used to login to the recorder nor can it be used for remote access.

DVRCMS.Com

EZCloud Quick Install Guide v2

EZCloud Quick Install Guide v2

MY CLOUD DEVICES

SHARED CLOUD DEVICES

SHARING RECORDS

REGISTER (EZVIEW)

ADD A DEVICE (EZVIEW)

REGISTER (EZSTATION)

DEVICE MANAGEMENT (EZSTATION)

MY CLOUD DEVICE (EZSTATION)

SHARED CLOUD DEVICE (EZSTATION)

Alibi Security Firmware and Manuals 2024

Alibi Vigilant

Alibi Hybrid Cloud

Alibi Security Firmware and Manuals 2024

How to check your Alibi Witness firmware version

Tirade WIP Series Firmware Update

Are You Running the Latest Tirade Firmware?

Alibi Vigilant IP Camera Firmware

IMPORTANT – Alibi Vigilant IP Camera Firmware Update:

Alibi Vigilant Network Video Recorder Firmware

Alibi Witness Recorder Firmware and Manuals

ACMS Software for Alibi Recorders

Alibi Witness Mobile App

Windows Codec Pack

Mac Web Components

Alibi Power Tools

Alibi 3004 Digital Video Recorder

Alibi 1004 Digital Video Recorder

Alibi Hybrid Series Video Recorder

Alibi 3000 Series Network Video Recorders

Alibi 3100 Series Network Video Recorders

Alibi 3304 Network Video Recorders

Alibi 3308, 3316 Network Video Recorders

Alibi 5000 & 7000 Series Network Video Recorders

Alibi 3404 Network Video Recorder

Alibi 5X & 7X Series Network Video Recorders

Alibi 7100 Series 128-Channel NVR with RAID

Alibi QVRs

Alibi QVR5116H Network Video Recorder

Alibi QVR5132H Network Video Recorder

Alibi Witness IP Camera Firmware and Manuals

Alibi IP Camera Network Setup Guide

Alibi NS20, NS21, NS40, NS41 Series Network IP Cameras

Alibi NS1028VR

Alibi 7012 Series Network IP Cameras

Alibi 7022 Series Network IP Cameras

Alibi NS Series Network IP Cameras

Alibi ALI-NS1132VR IP Camera

Alibi ALI-NS1144VR, ALI-NS3134R IP Cameras

Alibi ALI-NP1028VR IP Camera

Alibi ALI-NP7022RT-B IP Camera

Alibi NP (10 & 30 Series) Network IP Cameras

Alibi NP (70 Series) Network IP Cameras

Alibi NZ60 Base Station for ALI-NZ60 Series Mini IP Cameras

Alibi IPZ Series Network IP PTZ Cameras

Alibi IPC 3000 Series Network IP Cameras

Alibi IPC 5000 Series Network IP Cameras

2MP IP Dome 75′ IR 2.8mm DWDR H.264+

MP Starlight 165 Feet IR WDR IP Bullet Camera with Siren and Lights

Alibi Fisheye Cameras

How to Set Up SuperLive Plus

How to setup my CCTV remote connection for viewing on smartphones and tablets.

Superlive Plus For PC: Free Download for windows 7/8/10/MAC

Key Features & Functions of the NVMS Lite 2.1 CMS

Download SuperLive Plus for Windows App to Monitor on Windows OS

Download SuperLive Plus for Mac CMS to Monitor on Macintosh PC

Install SuperLive Plus for Android App to Monitor on Android Devices

Install SuperLive Plus for iPhone App to Monitor on iOS

Install NVMS Lite 2.1 CMS, Log in & Connect Device to Monitor on Windows OS

Step 1- Install NVMS Lite 2.1 on Windows

Step 2- Log in to the NVMS Lite 2.1 App

Step 3- Add Devices for Monitoring

SuperLive Plus For PC Free Download For Windows

Method 1 (SuperLive Plus For PC using NVMS 1000)

Download the Setup from the given link below (Old Version).

Step 2

Step 3

Step 4

How to setup my CCTV remote connection for viewing
on smartphones and tablets.

If you see the CPU and Memory red and maxed out while trying to see live view, follow the steps below.

Log into NVMS.

Click on Edit Common Function. (If you have this function already, skip to the next step)

Titanium CMS NVMS 2 User Guide