Importance of Firmware Upgrades

Another reason for updating firmware is to enable new features which are added to the camera software. One example is the 5MP Active Deterrence PTZ, which gained the ability to perform auto-tracking after a new firmware was released in 2021. Leo Xu from Uniview said this about firmware upgrades: “We do a major update every quarter and a minor update every month. Every product has some differences.”

How to Perform a Firmware Upgrade – Via EZTools 2.0

Now that you understand the importance of a firmware upgrades, you’ll want to know how it’s done. The easiest way to upgrade your camera’s firmware is via EZTools 2.0; Uniview’s robust camera configuration tool. You can download that from the support section of our website – 

After installing EZTools 2.0, open the software and follow the steps below to update your Uniview cameras’ firmware:

If you selected an NVR during steps 1 and 5, you will be able to upgrade all cameras added to the NVR during step 6. So, this method makes it very quick and easy to perform a firmware upgrade.

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How to Perform a Firmware Upgrade – Via Web Interface

Another way to perform a firmware upgrade is via the web interface of the camera. To access the web interface of the camera, use EZTools 2.0 to find the local IP of the camera and enter it in your web browser. Or, you can click the “Remote Web” icon to automatically open the camera in your default browser.

Login to your camera via the web interface; you may have to change the default password first. Once logged into the camera, navigate to Setup -> System -> Maintenance. You’ll see two options under Software Upgrade: “Local Upgrade” and “Cloud Upgrade”. If you already have the latest firmware package on your computer, choose “Local Upgrade” otherwise use the cloud upgrade function by clicking “Detect”. If a new firmware is available, the button will change to “Cloud Upgrade”; click it again to update the camera to the latest version.

How to Perform a Firmware Upgrade – Via NVR (using local monitor)

The previous two methods of upgrading your firmware require a laptop or desktop computer to complete. If you don’t have access to a computer, you can also upgrade the camera’s firmware through the NVR’s local interface. Of course, the NVR must be connected to a monitor via VGA or HDMI so you can see what’s happening.

Using a USB mouse connected to the NVR, right-click to open the menu and select “Main Menu”. Navigate to Maintenance -> Upgrade -> IPC Upgrade for a list of all cameras added to the NVR. Click “Check for Update” at the bottom for the NVR to search Uniview’s servers for the latest firmware version for your cameras. Next, select the cameras you’d like to upgrade by checking the box on the left side. Finally, click “Upgrade by Cloud” and hit “OK” to upgrade the selected cameras firmware.

Conclusion

It’s important to regularly keep the firmware on your Uniview cameras updated to the latest version for security and performance reasons. The instructions in this guide also apply to Uniview NVRs, which also need to be upgraded for the same reasons. If you aren’t able to find the latest firmware via cloud upgrade, you can try emailing Uniview support: globalsupport@uniview.com. Occasionally they have access to newer, stable firmware which has not been released on the cloud yet. In addition, we plan on adding firmware downloads to our site in the near future.

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Support – EZView Firmware

Please update at your own risk
We are not responsible for any device failure

DVR Firmware

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IP Camera Firmware

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Update by EZCloud

Updating from the recorder

Note: NVR must be online in order for this to work and make sure System > Network > EZCloud is enabled.

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How to Update Uniview Cameras Firmware (2024 Instructions)

If you own a security camera system, it’s very important to keep the firmware updated for all the components such as the cameras, recorders, and even the apps/software used for monitoring. Occasionally, vulnerabilities are discovered which can be exploited and have the system hacked or misused.

Recently, Uniview announced a security notice regarding their firmware and equipment that required an update to close bugs that allowed users to target the cameras.

Another reason to update the firmware of the cameras is to enable new features or other technical improvements.

Sometimes cameras may underperform and the update may fix issues such as a bad image, erroneous behaviors, unresponsiveness, etc.

Usually, Uniview releases a major update every quarter, and a minor update every month. Basically, you need to pay attention to your equipment and ensure that the units are using the latest firmware at all times.

In this guide, we will show how to update Uniview cameras, what software to use, and how to find the right firmware.

How to update firmware on Unview cameras

There are three ways how you can update the firmware:

Upgrading the firmware via EZTools

The easiest way to update Uniview’s camera firmware is by using the EZTools software. This tool can be downloaded here (or from Uniview’s website) and it’s basically a configuration tool.

It allows the user to scan the local network. Simply locate Uniview cameras and then by following the prompts you can update the firmware.

Once the EZTools is installed, run the tool. The software will scan the local network and list all the found devices (as shown in the picture below).

Check the box beside the camera (or NVR) that needs firmware update. Then click Login (the status should show “Not Logged In”). In this window, you need to type the camera’s username and password and then hit OK.

Next, click the Upgrade tab on the left hand. Choose Local Upgrade if you have previously downloaded the firmware in a .zip or .bin format (on your computer). Otherwise, select Cloud Upgrade.

Tick the box beside the device that needs to be updated and then hit Upgrade to start the process. The tool will show if there’s a new firmware update; if so, hit OK and the upgrade procedure will start right away.

Usually, it takes 2-5 minutes to complete. During this time, don’t disconnect the camera or perform any other action. If interrupted, the camera may be bricked.

If you did select to update an NVR, you will be able to update the cameras hooked up to the NVR during the last step. This method makes it easier to update all the devices at once. And as we said, keep all your equipment up-to-date.

Upgrading the Firmware via web interface (for UNV devices)

Another method to update the firmware is by accessing the device via the web browser and going through the on-screen prompts.

First, you need to find the IP address of the unit; install EZTools software in your laptop/computer and find out what’s the local IP address of the camera.

Once you have that information, go to the web browser and type the IP address in the URL bar. Additionally, you may click the Remote Web icon in the EZTool and the software will automatically open up the web interface.

Once you log into the camera using your username and password, navigate to Setup > System > Maintenance. In this section, you should see two options under Software Upgrade: Local Upgrade and Cloud Upgrade.

If you have the firmware downloaded to your laptop, choose Local Upgrade, locate the file, and start the upgrade process. Otherwise, select the Cloud Upgrade option by hitting Detect.

The camera will check online if there’s any update package available; if so, the button will change to Cloud Upgrade. Click update and wait until the unit is updated.

Once the update is done, the unit will automatically reboot. Wait until it comes back online.

Upgrading the firmware via the Uniview NVR

The two previous methods shown above require a laptop or a desktop computer to update the firmware.

If you don’t have access to a computer, you can easily update the camera’s firmware directly to the NVR’s interface. The NVR needs to be connected to a monitor (or TV) and you can use a mouse to navigate.

Right-click with your mouse and select the Main Menu option. Then navigate to Maintenance > Upgrade > IPC Upgrade where you should see all the cameras added to the NVR.

Hit the “Check for Update” button and the NVR will start searching Uniview’s servers for any available firmware.

Then, select the cameras that you want to upgrade by ticking the box. Click “Upgrade by Cloud” and wait until the firmware is updated. In some cases, the NVR may reboot.

Conclusion

It’s crucial to keep your security devices updated to the latest firmware at all times. This not just improves the performance, but ensures that your system is secure.

In this guide, we showed detailed instructions on how to update the firmware of Unview cameras by going through the web browser, using EZTools, or via the NVR’s update interface.

You can either download the firmware from Uniview, or you can use the Cloud feature to let the system find and automatically install the correct firmware.

Additionally, you may contact Uniview’s support team to get firmware files that the NVR cannot find via the Cloud. Make sure to send them the correct model and serial number as shown on the sticker.

Uniview camera Uplink firmware

Method 1. Updating From The NVR

1.Log into the Main Menu of the recorder.

2.Navigate to Camera > Camera > Advanced

3.Click on the By Cloud button for each camera that needs to be upgraded. Each camera can also be selected by clicking on its check box and then clicking the By Cloud icon to the right.

Method 2. Updating From The NVR Web Interface

1. Load the recorders IP address in Internet Explorer. Login to the recorder once the login page is
loaded.

2.Navigate to the Settings menu and then to Camera in the left hand menu and then to IP Camera in the sub menu.

3.Navigate to the Advanced settings tab

4.In the list of cameras find the cameras that need to be upgraded and click the Upgrade By Cloud Button

5.The cameras status list will then display downloading followed by uploading % and then finished off with upgrading. After it is done upgrading the camera will reboot.

Method 3. Upgrading From Camera Web Interface

1.Find the local IP address of the camera and navigate to the IP address in Internet Explorer

2.Login to the camera and navigate to Setup > Maintenance > Maintenance

3.Locate the Cloud Upgrade Detect button and click it

4.The camera will feed back A New Version Detected for Upgrade

5.Then click the Cloud Upgrade button again

6.The camera web interface will then show a camera is updating overlay.

Method 4. Updating From EZTools

1.Open the EZTools Program

◦ You can Download That here

2.Select the Upgrade Tab on the Left side

3.Click on the Online Upgrade Tab

4.Checkmark the Device you would like to upgrade

5.Click on the Upgrade button on the bottom right corner

6.Once online upgrade is clicked the EZTools will search automatically for newer firmware for the
selected devices. The EZTools will then give you a popup showing the current device firmware
and the newest available device firmware. Check off each device that you want to upgrade on
the left hand side and click the OK button at the bottom.

7.The status of the device in the main list of devices will then read updating

8.After the update is done the device status will say Upgrade Succeeded, the device will then
restart and be up to date

Method 5. Updating From EZView App

1.Open the EZView app and navigate to the main menu in the upper left hand corner of the app.

2.Select the Devices tab. The device that has a red circle next to it shows that an update is available for the recorder or the cameras.

3.Assuming that the device has already been added to the app (if not add the device) click on the
device and select the P2P Upgrade button.

4.In the next menu select all of the devices that have the red circles next to them indicating that
they need to be firmware updated

5.Click on the Start Upgrade button at the bottom of the screen. The update will take about 5-10 min depending on how many devices and internet speed.

6.After giving the recorder enough time check back to the app to see if all of the red circles are gone. If they are this will let you know that all selected devices upgraded correctly.

all Uniview firmware download

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How to Upgrade the firmware on DVR/NVR System?

This FAQ is for DVR/NVR, not for the camera.

There are 2 methods to upgrade the firmware of DVR/NVR. We suggest you use method 1. Please contact technical support to get an upgrading file first.

Here you can check the system’s current firmware build date. After upgrading, you can check if the build date changed.

Method 1

1. Copy the firmware file to a USB disk.

2. Insert USB disk to the USB port of DVR.

3. Go to the menu to upgrade.

Method 2

1. Connect your DVR/NVR to a router with a network cable.

2. Use a computer which also connected to the same router as DVR/NVR is connected to install upgrading software.

software download link support.annke.com/document/XM/General/tool/device_manager.exe

3. Run the software to upgrade.

Latest XMEYE firmware

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Client Downloading and Installation

Please visit https://xmeye.org/xmeye-for-pc/ to download and install the VMS Client following the setup wizard.

Add the DVR system to the Client

Option 1: Add the DVR system automatically

Please make sure the DVR system and your PC are connected with the same router.

Step 1:

Please log in to the client with the default User Name (admin) and Password (admin).

Step 2:

Click OK to add the DVR system automatically.

Step 3:

Tap YES on the pop-up window of “This operation may modify the device’s IP address, whether to continue?”

Step 4:

The DVR you added will be listed on the interface of Device Manager after 10s searching.

Invalid Password:

The VMS Client cannot load the password of the DVR system automatically, you need to modify it by clicking .

Connected:

The DVR system is ready to use.

Offline:

Please check if the DVR system and PC are connected to the same router.

Timeout:

Network may be disconnected, please click to refresh.

Option 2 : Add the DVR system manually

Step 1:

Click Manual Add at the lower left corner on the interface of Device Manager.

Step 2:

Change the Login Type from IP to CloudID and enter the required information on the interface of Add Device.

Device Name:

Set a name for the DVR.

CLOUD ID:

Also called Serial Number. You can get it from Startup Wizard or by accessing System > Version.

Password:

Enter the password you set for the DVR system.

Live Video

Please click Home > Live View to view the live videos from all channels.

Video Recording

You can go to Home > OPERATION > Record Settings to set the disk in which the video will be saved for VMS Client.

Please go to Home > ADVANCE > Record Plan to set the detailed record plan.

Notes:

Video Playback

Click Home > Playback to check all the videos recorded.

Check the box before the channel(s) you prefer, select Type of the video, select the Begin and End time, then click Search to list the filtered videos.

Double click on the selected video files to play the video or select one video file, then click button to play the video.

Video Downloading(Backup)

Stay on the interface of Video Playback, click to download the selected video, while click to download the video fragment by time period in this video file. The file you downloaded will be saved to the default path on the PC.

You can go to Home > SETTINGS > Systems Config to modify the path.

The format of the file you downloaded is H264 and the file is encrypted. It only can be played by the exclusive media player and you can download it from here

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Note: The product firmware can be divided into two categories: DVR and IPC, among which the DVR firmware includes NVR, DVR, and ADVR programs How to find the corresponding firmware

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DVR XVR Firmware

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IP CAMERA FIRMWARE

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JUFENG FIRMWARES

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BOUTIQUE PROGRAM FIRMWARE

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HZXM WIN10 STYLE FIRMWARES

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WIFI NVR FIRMWARE

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NEW SILVER STYLE FIRMWARE

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JUFENG IP CAMERA NEW FIRMWARE

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PC CLIENT DOWNLOAD

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MOBILE CLIENT DOWNLOAD

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UPGRADES PACKAGES MODIFY TOOLS

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SDK DOWNLOAD

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PLAYERS CONVERTERS

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FIRMWARE UPDATES

As is standard practice in the IT industry, we recommend keeping NVR, DVR and IP Camera firmware’s up-to-date to ensure the system is current with the latest security patches and fixes. If you are unsure on the correct firmware for your device, please contact our support team to assist you.

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We are an Irish owned electronic distribution company specializing in the areas of:

Security, Networking, Satellite, Consumer TV, Digital Signage, Set Top Boxes & Smart Home Solutions.

Providing excellence to over 600 businesses across Ireland, UK and Europe.

We are extremely proud of our brand and the journey we have made since our beginning in 2006.

We take fulfillment in supplying local and national businesses with the tools that enable them to reach their highest potential.

IC Realtime Firmware Updates

Also Read : Alibi Security Firmware and Manuals 2024

Forgot your IC Realtime DVR/NVR password?

With various passwords to remember, sometimes we simply just forget how to log in to our devices. Find out how to reset your password here.

With various passwords to remember, sometimes we simply just forget how to log in to our devices. It may be something easy, but at times we just hit a blank which can be totally understandable. Luckily there are ways to regain access.

Method 1 – Firmware Pre 2017 – No Forgot Password Option

If you have an older recorder that was purchased pre-2017 and has not had a firmware update over the last couple of years, you will need to give IC Plus Support your device details who will in turn will provide you a password reset method. The easiest visual indication to find out if you have an older firmware is to see if you have an option for “Forgot Password” on the login screen, if not then you will need to call us. For this method it is advised to have a monitor and mouse attached to your DVR, regardless of whether you view it from a software VMS on your computer or from your mobile device.

Ensure that you take note of the time and date that is displayed on the recorders’ menu as this will be asked by the support agent. You may also be asked for the device model & serial number. This can usually be found on the underside or side of the DVR.

If you wish to have a password reset by IC Plus Technical Support, please fill out the below form and a member of our team will be in contact asap.

Please note that our opening times are Monday – Friday 9am-5pm GMT.

Method 2 – Firmware Post 2017 – Forgot Password Option

Later firmware versions from March 2017 onwards, utilize a “Forgot Password” procedure embedded within the recorders’ local GUI.

1. There may have been a system unlock pattern configured that you cannot remember, clicking “Forgot Unlock Pattern” will take you to the standard password login screen. You may be able to gain access with a known password other than the pattern itself.

2. If you cannot remember the password, you can click on the “Forgot Password” option. You will be shown some terms and conditions with regards to the service collecting some information in order to reset your password.

3. If an email address has not been associated with your Admin account, you will be prompted to insert an email address to recover your password.  Make sure not to make any mistakes before proceeding (Do not worry if your recorder is not connected to the internet at this point, but ensure you insert an email address that you have access to.)

4. A QR Code will be displayed onscreen.

5. Open the DMSS mobile application. On the Home page, select Me in the bottom right, Tool Manager, then lastly Password Resetting. Agree to prompt requesting permssion to access your phones camera.  

6. Scan the QR code. You should receive a message on screen to say it has been successful. Wait a few minutes, then check your email.

7. The code will be the digits that follows the (SN:123456) part of the email.

8. Enter this code at the bottom of the forgot password interface and click next.

9. You will then be prompted to insert a new password for the recorder. Insert and confirm the password. Now you will be able to use your new password to access the recorder.

*Pro Tip – if you are prompted to sync the password to the remote devices (connected ip cameras), say yes or you may lose connectivity to connected cameras and possibly may need to change reset the camera passwords.

If for any reason you do not receive the security code. Please contact support for help. email:help@ic.plus

Tips for Passwords

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