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VDG Sense Quick Start Guide

admin — Sat, 11 Jan 2025 09:23:11 +0000

VDG Sense Quick Start Guide, The VDG Sense app makes it possible for anyone with a VDG Sense video security setup to access, view and control live images.

The VDG Sense app features:
– Add servers: add multiple VDG Sense servers to your app, making it incredibly easy to switch between servers and different sites.

– Select cameras: select your camera by swiping horizontally and vertically through camera locations. Recognize the video channel by thumbnail and camera name.

– View: view images full screen with one-tap zooming. Zoom in on any object by simply tapping the live video. View the next or previous camera by swiping horizontally.

– Control: control any PTZ enabled camera in VDG Sense directly, using the joystick control for pan/tilt and zooming in landscape position. Quick selection of the first six pre-sets available on your camera.

– Store: save any incident directly to your photo library by tapping on the image icon. Share the images by using your choice of any other app, such as your e-mail app or messaging app.

Chapter 1 – Introduction

This manual explains all necessary steps to create a fully functional Sense installation in a relatively short time. It assumes a simple standalone or single-server, single-client setup where all components are configured and accessible via the network:

• IP cameras are configured with IP address

• Sense Client is configured with IP address

• Sense Server is configured with IP address

Sense Standalone installation:

Sense Server-Client installation:

Chapter 2 – Installation

To install VDG sense the VDGSenseSetup.exe is required. It can be downloaded in the support section here: https://support.tkhsecurity.com/downloads/software/ website. It is a single executable installer which include all required components to install VDG Sense as server, client or standalone system. The diagram below shows the components of VDG Sense Setup.

2.1 Versioning

After starting the VDG Sense Setup the first page the version details page. It shows version information of all included and already installed Sense components.

2.2 Standalone installation

To install VDG Sense as standalone system check both ’Client’ and ’Server’ boxes. It will install the following Sense components:

• Sense Video Manager

• Sense Plugin Manager

• Sense Monitor

• Sense Client

• Sense SystemInfo

• Postgres database

2.3 Client installation

To install the VDG Sense client, only select the ’Client’ checkbox. It will install the following Sense components:

• Sense Client

• Sense SystemInfo

2.4 Update

The installation package VDG Sense Setup is also used to update VDG Sense to a newer (or lower) version. Use the same procedure as described in paragraph 2.2 and 2.3. IMPORTANT: an update will not remove the license or settings.

Note: Upgrading older VDG Sense versions to the latest VDG Sense version requires special attention to our upgrade instructions which can be found in our knowledgebase:

*Upgrading/Downgrading VDG Sense

Chapter 3 – Starting VDG Sense client

3.1 Signing in

Installing VDG Sense as client or standalone system will put a desktop icon with the name ‘Sense Client’. By double-clicking on ‘Sense Client’ the application will start and show the login dialog, see below.

It contains the following items:

• Server address field. Type in the IP address of the server manually.

• Credential fields. The username and password can be entered in these boxes

• Settings button (gear icon). For program language, autostart and autologin settings and videowall mode.

• Close button (arrow icon). To close the application.

• Sign In button: Sign-in on the selected server using the entered credentials

By default, a Sense administrator user is created. When logging in for the first time with this user, the password has to be changed.

Name: administrator
Password: on first login, type ‘!DVadmin’ to login. This will have to be changed immediately

3.2 Menu

After signin the main application starts by showing the top menu bar. If a user with administrator rights signs-in, no layout will be shown. If a normal user signs-in either the first layout in the layoutlist is shown or the multi-layout which is configured as default.

From left to right the top menubar functions are:

• Eye icon: Opens left menu bar for (multi-)layout and camera selectios or go to operator mode (if in settings mode)

• Tools icon: Opens left menu bar for fixed layout selection or go to operator mode (if in settings mode)

• Lock icon: Sign-off or close SenseClient

• Monitor icons: List of local and remote monitors

• Date and time: Current date and time of Sense Client system

• VDG logo: Opens ”Sense about”; displays Sense Client version and other information

Chapter 4 – License

Sense is protected by a software license key. In order to use the product a software license file is required. A Sense license only needs to be applied to the ‘Sense Video Manager’. As ‘Sense Video Manager’ does not have a graphical user interface the license needs to be uploaded and activated using the ‘Sense Client’. The license key can either reside on the license USB stick or provided by e-mail.

4.1 Upload license

Activation is the process by which the software and license key are validated to ensure that they are used in accordance with the purchased license and services. Activation is intended to protect your end user rights as well as TKH Security’s rights as a software author. Only genuine Sense software entitles you to critical updates and technical support. You may not be able to use Sense software if it is not activated.

Requirements

• A ‘Sense Client’ and ‘Sense Video Manager’ installation.

• A Sense license key, The license key file may be provided on a USB stick or by email. The USB stick should be inserted into the Sense Client platform machine (not the Sense server). You can also manually enter the license key by pasting or typing it into the license key field of the activation wizard.

• An internet connection, The Sense Client needs an internet connection for the activation process, as well as being able to connect to the Sense Server over the network. Note that the Sense Server does not require any internet connection.

Upload License key

• Open the activation wizard by selecting the server to be activated in the Sense Client config, then click the ’Enter the license key’ button.

• When the USB stick is inserted into the Sense Client platform machine, it will automatically recognize the license key file. In the other case, you will have to browse for a license key file or enter it manually.

• When clicking the ’Verify’ button, the key parameter will be sent to the Sense Server. If verification is successful, you can use your Sense software for ten days. After ten days you need to complete the activation process to continue using Sense software.

4.2 Activate license

4.2.1 Online activation

• To activate your software you will need to provide a valid email address. Your license file will be emailed to this address (so you have a backup of the license file).

• After clicking the ’Activate’ button, you need to confirm (click the ’Confirm’ button) the summary in order to complete the activation of your software.

• When successfully activated the software license status changes and will be able to display more detailed license features.

4.2.2 Offline activation

• To activate your software you need to save the activation file to a USB stick or drive. Click the ’Save’ button. You can also copy the contents of the activation file

Create license file

• To retrieve an activated license file you need to transfer the activation file to another computer with an internet connection. On this computer you can access the Sense licensing portal at the following link https://service.vdgsecurity.com/en/licensing/activate.

• After you completed the activation wizard on the Sense licensing portal, you need to save the license file to a USB stick or drive.

Save license file

• To finish the activation process, you need to load the saved license file from the Sense licensing portal (stored on the USB stick or drive). When clicking on the ‘Load’ button, you can browse to the location where you stored the license file. After that, you need to confirm the license file in order to complete the activation of your software.

• When successfully activated the software license status changes and will be able to display more detailed license features.

Chapter 5 – Configuration

Sense settings are visible after clicking the toolset icon in the topbar menu. Settings are grouped in tabs where each tab holds specific settings related to the name of the tab. Normal procedure to setup a Sense system is to work through the setup tabs from left to right, starting with the server tab and ending with user management. Configuration is normally done using the administrator account.

5.1 Servers

The server tab holds the list of servers and settings related to the selected server. From left to right you see the serverlist, the cameralist of the selected server, settings of the selected server and server statistics related to CPU, memory, network and harddisk load.

5.1.1 Add via find

Click ’Find’ in the lower left corner of the screen to open the find dialog. After a few seconds it shows the list of all servers found in the local network on all NIC’s. Select the server(s) and click ’Add’ to add selected server(s) to the configuration and close the dialog.

5.1.2 Add manually

To add a server press ’+’ in the lower left corner of the screen. Enter the server address in the dialog which appears. On a standalone system the localhost server (127.0.0.1) is automatically added to the list. In a server-client configuration the server is also automatically added to the list after login.

5.2 Devices

A list of Sense-compatible devices can be found here: https://support.tkhsecurity.com/compatibility-list/camera/

The ’Devices’ tab contains the list and configuration of devices for the selected server. The server can be selected just below the ’Server’ tab.

The devicelist has three sections which are from left to right:

• Cameras (camera icon): the camera list

• Intercom servers (circle with lines icon): list of intercom servers

• I/O devices (four dots icon): list of I/O devices

The settings for each camera are divided into 4 sections which are from left to right:

• General: basic settings which are needed to connect to a camera

• Advanced: advanced configuration options like multicast (if available)

• PTZ: settings to configure PTZ

• Live: fullscreen view to help focus the camera

5.2.1 Add via find

Click ’Find’ in the lower left corner of the screen to open the find dialog. After a few seconds it shows the list of all devices found in the local network on all NIC’s, including intercom servers and IO devices. Select one or more cameras and click ’Add’ to add selected devices to the configuration. It will also close the dialog.

5.2.2 Add manually

Click ’+’ in the lower left corner of the screen to add a new device to the list.

Fill in all required fields to connect to the device. See the list below for explanation on the fields.

• Name: The name of the device.

• Location: The name of the physical location of the device.

• Type: The device type or brand.

• Address: The IP-address of the device to which Sense should connect.

• Port: Port number, is set to default value when devicetype is chosen.

• Video channel: Video channel number of the device, mainly used if the device is an encoder

• User name: Username used to connect to the device.

• Password: Password used to connect to the device.

• Max Storage (hours): Maximum storage duration in hours (for video). This is set to 99999 by default, which means no maximum. If the storage volume is not big enough to hold the maximum storage duration, the actual duration will be less. This can be verified in the ’Statistics’ tab.

• Angle: Video rotation if the camera is mounted under a different angle.

• Codec: Videostream codec Sense tries to get from the camera. NOTE: some cameras require the codec to be configured in the webpage of the camera (first stream).

After all configuration fields are configured correctly, click ’Apply’ in the lower right corner of the screen. After a few seconds you should be able to see a live video. If not please review the settings again.

5.3 Layouts

The ’Layouts’ tab is used to configure all (multi)layouts. Layouts are required in operator mode to display live or recorded video or to handle (video)events. They can be custom designed to fit the needs of the operator. The layout manager is a floating menu which is used to create, delete and modify (multi)layouts and panels.

A layout consists of panels where each panel has a specific function. For instance a panel can be used to display live video, recorded video, for playback controls, display a map or to manage events. The complete list of panel types can be found in the ’Type’ list in the panel section of the ’Layout Manager’.

5.3.1 Live layout

Click ’New’ in the ’Layouts’ menu of the ’Layout Manager’ to create a new layout. The following dialog will appear:

This dialog provides three ways of creating new layouts:

• Create an empty layout which needs to be configured from scratch

• Create a layout based on a template or other layout

• Generate a layout using the row-column option

In this example we will be using the last option, select the ‘Live’ radio button and enter the value 2 for Rows and Columns to generate a 2×2 layout with live panels. Also enter a (unique) name in the edit field at the top of the dialog. By default the resolution of the layout is the resolution of the main monitor. Although layouts are resized to the monitor resolution on which the layout it displayed it is important to take into account the aspect ratio of the layout.

For instance a layout which is designed for a 1920/1080 resolution, which has an aspect ratio 16/9, should not be displayed on a monitor with a 1280/1024 resolution which has an aspect ratio of 4/3.

It is not necessary to check the full-resolution checkbox as this only applies to layouts which are displayed on a videowall or an encoder.

These settings should result in the following layout:

The icon in the lower left corner of each panel identifies the type of panel. A panel for live video uses a camera icon as identifier. After selecting a panel its properties are shown in ’Panels’ section of the Layout manager. To assign a deviceto the selected panel select the camera in the ’Device’ list of the panel properties.

5.3.2 Playback layout

Click ’New’ in the ’Layouts’ menu of the ’Layout Manager’ to create a new layout. The following dialog will appear:

This dialog provides three ways of creating new layouts:

• Create an empty layout which needs to be configured from scratch

• Create a layout based on a template or other layout

• Generate a layout using the row-column option

In this example we will be using the last option, select the ‘Playback’ radio button and enter the value 2 for Rows and Columns to generate a 2×2 layout with playback panels. It is recommended to enable the option ‘Incude Live/Playback controls’ as playback panels do not have the controls to playback video. Also enter a (unique) name in the edit field at the top of the dialog. By default the resolution of the layout is the resolution of the main monitor.

Although layouts are resized to the monitor resolution on which the layout it displayed it is important to take into account the aspect ratio of the layout. For instance a layout which is designed for a 1920/1080 resolution, which has an aspect ratio 16/9, should not be displayed on a monitor with a 1280/1024 resolution which has an aspect ratio of 4/3.

It is not necessarry to check the full-resolution checkbox as this only applies to layouts which are displayed on a videowall or an encoder.

These settings should result in the following layout:

This layout is composed of 4 playback-panels in the upper half of the layout and controls to actually playback recorded video in the lower half of the layout. The panel to display recorded video uses a triangle icon as identifier. To assign a camera to the selected panel select the camera in the ’Devices’ list of the panel properties.

5.3.3 Multi layout

A ’Multi Layout’ is a group of layouts with a pre-defined monitor selection. It is used to quickly assign several layouts at once to different monitors. They are also used to define the default layouts to be displayed based on which user logs in. User Management is explained in the next paragraph. To create a multi-layout click ’Edit’ in the ’Multi-Layout’ menu of the layout manager, a dialog will appear:

On the left side of the dialog is the list of multi layouts. Multi layouts can be added, removed or edited by using the buttons below the list of ’Multi layouts’. On the right side of the dialog is the list of monitors which belong to the selected multi layout. Monitors can be added or removed using the buttons below the ’Layouts’ list. The monitor numbering corresponds to the monitor numbering in the ’Monitors’ tab and in the top menu bar. To assign a layout to a monitor, select one from the list of layouts next to the monitor icon.

NOTE: a layout only can be assigned once per multi layout. When finished click ’Close’ to close the dialog.

5.4 User Management

Sense User Management provides the administrator with the ability to control the access level of users logged in to Sense. Access to cameras, servers, layouts and several other functions can be limited to groups of users. In Sense this is called a ’User Group’, it holds the privileges of users assigned to the group.

5.4.1 Users & Groups

The Users & Groups is used to manage all user related settings in Sense. On the left side of the screen is the list of user groups. User groups can be added, removed or modified using the buttons below this list user groups. On the right side of the screen are the privileges which can be assigned to the groups, divided by subtabs.

Click the ’+’ button at the bottom below the group list to add a user group, a dialog will appear where the name of the user group can be entered. Click ’Ok’ in the dialog to create the group and close the dialog.

Create User:

Click ’+’ below the ’Users’ list in the users subtab to create a user. A dialog appears where the name, username and password of the user can be entered.

Create Devicegroups:

A devicegroup can be used to define which cameras a user is allowed to see. Open tab ’Device groups’ to create a device group. On the left side is the list of created device groups. Using the buttons below the list devicegroups can be added, removed or edited. On the right side is the list of cameras.

Click ’+’ below the ’Device group’ list to create a devicegroup. A dialog appears where the name of the device group can be entered. Use a meaningful name, like ’All cameras’. Click ’Ok’ to close the dialog and add the device group to the list. Drag and drop the cameras from the cameralist on the right to one of the device groups on the left.

Assigning privileges:

If all users, layouts, multilayouts, servers and devicegroups are created, they can be drag and dropped to the corresponding usergroup. To remove a privileges select the it in the usergroup and Click ’-’ below the grouplist or press the ‘Delete’ button on your keyboard.

As an example, the steps to create a usergroup called Operators should look like this:

• Create a usergroup called Operators

• Create a user called Operator

• Drag the user Operator to the left panel and drop it on the usergroup Operators

Repeat the drag and drop action for the other tabs as well to give the usergroup permission to

• Servers; To which servers should the user(group) have access

• Devicegroups; To which camera(groups) should the user(group) have access

• Multilayouts; To which layouts should the user(group) have access

• Layouts; To which layouts should the user(group) have access

• Fixed Layouts; To which fixed layouts should the user(group) have access. Fixed layouts are the layouts that can be found under the toolbox menu, e.g. Database search

• Functions; To which functions should the user(group) have access. As a minimum, the ‘Live Access’ function should be added.

End result:

The end result could look like this:

5.4.2 Configure Autologin

Sense Client can be configured to launch automatically on Windows startup after windows login and to automatically sign in to a Sense Server. Click on the gear wheel in the lower left corner of the dialog to open the settings.

On the left side of the screen the default server, username and password can be entered. On the right side the program language, videowall mode and the automatic startup/sign-in option can be selected. In normal operation the videowall mode does not need to be selected and is beyond the scope of this guide.

Chapter 6 – Operation

Click following link to see the video manual: https://support.tkhsecurity.com/downloads/manuals/

Live mode or ’Home’ is accessed by clicking on the ’Eye’ icon on the upper left corner of the screen of the first monitor. This icon is also used to open the menu where Layouts can be selected. See below for a screenshot of a multi-monitor setup. The left monitor shows a layout with live cameras and the right monitor shows a layout for playback. These are the layouts which are created in ’Setup’ mode.

6.1 Live Menu

The Live menu is accessed by clicking on the ’Eye’ icon on the upper left corner of the screen of the first monitor.

It contains the following items:

Multi Layouts: Contains all multi-layouts available for the currently logged in user. Selecting a multilayout will update all monitors which are configured in this multi-layout.

Layouts: Contains all layouts available for the currently logged in user. Selecting a layout will update the currently selected monitor with this layout.

Cameras: Contains all cameras available for the currently logged in user sub-grouped by location names. The subgroup ’All locations’ contains all cameras. Selecting a camera will update the currently selected videopanel in the layout.

Camera Sequences: Contains camera sequences for the currently logged in user.

6.2 Tools Menu

The tools menu is accessed by clicking on the ’Toolbox’ icon on the upper left corner of the screen of the first monitor.

It contains the following items:

Search, provides functions to search for events and meta data.

Face Match, eventlist for use with FaceR algorithms.

Database, maintains person list for use with CarR and FaceR algorithms. FaceR and CarR are available if included in the license.

System Alerts: Opens the System Alerts dialog

Video Tags: Opens the Video Tag dialog

6.3 Live

This layout contains 4 live panels where each panel has the following features:

• Record icon: in lower left corner, indicates panel is live panel. Red means video is recorded, grey means video is not recorded.

• Audio icon: next to recording icon, only visible if there is audio available in the videostream (panel should be selected to hear the audio).

• Camera name: next to recording icon, the camera name.

• Motion detected: next to camera name, indicates current motion percentage.

• Digital zoom: hold left mousebutton or scroll and move cursor over the videopanel.

• Double click on panel: switch panel to full screen or switch camera to ’Target panel’.

• Green focus ring: currently selected panel, used for camera selection.

6.3.1 PTZ controls

The live control panel is needed to control PTZ domes. This panel can be pre-configured in a layout, but it will also automatically appear after double-clicking on a videopanel with a PTZ device; the camera will be displayed in fullscreen mode including the dome controls. PTZ commands are sent to the camera which is currently selected (which has a green border).

To pan and tilt a ptz camera hold the left mouse button and move the cursor over the orange dial. The speed of the dome is determined by the cursor-distance from the center of the dial; close to the center the speed is low, on the outside the speed is high. The buttons have the following functions:

	Focus near.
	Focus far.
	Switch auto focus/auto iris on.
	Zoom in.
	Zoom out.
	Open iris.
	Close iris.
	Go to preset ‘Home’.
	Go to preset 1.
	Rotate 180 degrees.
	Save the current position of the dome as a preset.
	Go to the selected preset in the list.
	Opens the preset dialog to give each preset a name.

6.4 Playback

Below is an example of a playback layout that has been created for an operator.

This layout contains 4 playback panels and playback controls where each panel has the following features:

• Green triangular icon: in lower left corner, indicates panel is playback panel

• Audio icon: next to recording icon, only visible if there is audio available in the videostream (panel should be selected to hear the audio).

• Camera name: next to recording icon, the camera name.

• Date and time: next to camera name, date and time of displayed image.

• Digital zoom: hold left mousebutton or scroll and move cursor over the videopanel.

• Doubleclick on panel: switch panel to full screen or switch camera to ’Target panel’.

• Yellow focus ring: currently selected panel, used for camera selection.

Select a different camera
Pick a camera from the cameralist and drag it into a playbackpanel. If the panel stays black or doesn’t change, press the playback button.

Alternatively, it’s possible to first click on a playback panel, and it will get the yellow focus ring. After that, if a camera from the cameralist is selected it will be displayed in this panel.

Fullscreen

Double click on a panel to go to fullscreen playback or to display a camera on a designated target panel. Double click again to return the previous layout.

6.4.1 Playback control options

For creating a playback layout, it is needed to create a layout that contains one or multiple panels of the type ‘Playback’ and a control panel to start/stop the playback. There are two types of playback controls available. By default when creating a playback layout or when switching to fullscreen playback, the timeline panel is used.

Option 1: Timeline panel (Preferred)

The red line indicates what the current time/date is of the playbacked recording and thumbnails of the recordings are visible. Also motion detection (if enabled for this camera) is shown in yellow.

	Playback backwards. For streaming codec video only I-Frames are played back.
	Stop playback.
	Playback forward.
	Opens the export image dialog, explained in section 6.3.3 on exporting images.
	Quick option to go to a specific date
	Motion detection
	Option to visualize motion detection, vca events or audio on the timeline panel

Option 2: Alternatively, there is the playback controls panel as a legacy option with the more classic control buttons and slider.

The Playback controls panel is needed to playback recorded video. It has two trackbars where the top bar has a resolution in days and the lower trackbar has a resolution of 24 hours (of the selected day). The playback speed is set by the ’red-green’ trackbar; red is backwards, green is forwards. The date and time on the left and right side of the trackbars correspond to the first and last recorded video image of the cameras which are visible in the layout. From left to right the function of the buttons are as follows:

	Go to the beginning of the recordings of the cameras visible in the layout.
	One minute backwards
	One frame backwards.
	Playback backwards. For streaming codec video only I-Frames are played back.
	Stop playback.
	Playback forward.
	One frame forwards.
	One minute forwards.
	Go to the end of the recordings of the cameras visible in the layout.
	Opens the date time search panel.
	Set export range, explained in section 6.3.2 on exporting video.
	Enable audio playback and set playback speed to realtime (panel should be selected to hear the audio).
	Opens the export image dialog, explained in section 6.3.3 on exporting images.
	Opens the export video dialog, explained in section 6.3.2 on exporting images.

6.4.2 Export Video

Recorded video (and audio) can be exported to different media: CD/DVD, hard drive, USB stick or network share. A single export can hold video of multiple devices from multiple servers in the same time range. The video itself is exported in Sense format, it is not transcoded to a generic codec. The export comes with a program called ’Sense Player’ which is used to playback exported video. To open the ’Export Video’ dialog press the export video button in ’Playback Controls’.

• Servers: List all available servers. Select server to display cameras from that server in the cameralist.

• Cameras: List of cameras from the selected server. Select camera and press ’>’ button to add camera to list of cameras for export.

• Start and end time: Start and end time of the export. These can be modified regardless whether the range of the trackbar is used or not.

• Reset date and time: Reset time range to initial values.

• Full date/time range: Set time range to beginning and endtime of all recorded video of selected cameras.

• Include Sense Player: Include software to playback the exported video, on by default.

• Export location: Destination of the exported video. Click ’…’ to select the path. The free space of the export location should be large enough to hold the exported video.

There are three ways to define the time-range of an export; The easiest option is the timeline:

Timerange using timeline:

Click on the time indicator and hold the mousebutton to select the timerange. This timerange can be changed dynamically, it can be moved, enlarged or shrinked to fit the timerange you wish to export.

After selecting a time windows, the Export image icon will change into a movie export icon (see image below)

Other options are using the playback controls trackbar or using the start/endtime edit box in the video export dialog:

Timerange using trackbar:
Click ’E’ in the playback controls panel, three buttons appear: ’Start’, ’Clear’ and ’Stop’. Set the thumb-tracker to the starting point of the video that needs to be exported and click ’Start’. Set the thumb tracker to the end point of the video that needs to be exported and press ’Stop’. The time range is highlighted in green. To clear the selection and start over click ’Clear’. After defining the range open the video export dialog. The camera(panel) which has focus will automatically be added to the list of export cameras. The begin and end time are also set automatically.

Timerange using dialog:
Video can also be exported manually without using the trackbar to define the time range. When opening the export video dialog it will use the current playback time (position of thumbtracker) and set the start time with current time minus 5 minutes and end time to current time plus 5 minutes. The camera(panel) which has focus will automatically be added to the list of export cameras.

6.4.3 Export Image

Single images or snapshots can be exported from recorded video to a PDF document which can be stored to any windows storage location (like a USB stick). The PDF report contains information about the exported image and comments which can be entered in the Export Image dialog. To create a report select the playback panel with the image that should be exported and click the ’Disk’ button in the ’Playback Controls’ (see section 6.3.1 on playback controls), it will open the dialog as shown below:

• Image to export

• Option to add pre and post images Check this option to add 2 pre images and 1 post image to the report.

• Information about the image including camera name, date and time of the images and which operator has exported the image

• Comments field: Enter some comments.

• Path and filename: Target location for report, click ’…’ button to change path and filename.

Amcrest Orion review and installation guide 2024

admin — Sun, 28 Apr 2024 06:53:16 +0000

Amcrest Orion review and installation guide 2024, This software the most stable and recommended method of accessing your devices from your computer. It is free software provided by Amcrest that can provide a means of accessing all your devices in one central location without the use of a plugin or web browser.

To download the latest version of Amcrest Orion Surveillance software to your Windows device please click on the link provided below.

Amcrest Orion Download for Windows PC

To download the user manual for the Amcrest Orion software, click here.

For additional information, such as useful articles or other information related to the Amcrest Orion surveillance software, click here.

Amcrest Orion Surveillance Software Download

To download the latest version of Amcrest Orion Surveillance software to your Windows device please click on the link provided below.

Amcrest_Orion_Surveillance_Software.exe

Amcrest Orion Surveillance Software User Manual

To download the Amcrest Orion Surveillance Software user manual, please click on the link provided below.

Amcrest_Orion_Software_User_Manual.pdf

Amcrest Orion Datasheet

To access the datasheet for the Amcrest Orion software, please click on the link provided below.

Amcrest_Orion_Datasheet.pdf

How To Install The Amcrest Orion Surveillance Software

Amcrest Orion is a video surveillance software application that provides an all-in-one, full-featured solution to manage and monitor Amcrest network cameras, NVRs, and DVRs, etc. The software supports up to 64 devices for free with a maximum of 256 channels. It is currently a Windows based only software, however, to download the latest version of this software click here.

For more information on how to install the software, please refer to the information provided below.

Step 1: Download the Amcrest Orion software and open the .exe file. Select the software license agreement and click Next.

Step 2: Select an Installation Path if needed using the Browse option. Click Install.

Note: Allow the components to install on your computer.

Step 3: Click Run.

Step 4: Select a network mode and the network card and click Next Step.

Step 5: Set the TLS self adaptive mode if necessary. Please note, this is disabled by default but can be enabled if needed. Click Finish.

Note: TLS self adaptive mode is a security feature that allows Amcrest devices to automatically switch between Transport Layer Security (TLS) versions 1.2 and 1.3 depending on the capabilities of the connected device. This ensures that the highest level of security is always used, while also avoiding compatibility issues with older devices.

Step 6: Download the Client software to your computer.

Note: Click proceed anyway in the browser if needed to download the client software.

Step 7: Click Download and follow the steps to install the client software to your computer and run the client software.

Step 8: Enter the IP address found on the server client into the Server Address field. The default username will be system. Enter a password for the client account into the interface, click Next Step.

Note: Set security questions, this information will be used to access your client software if you forgot the password. Click OK. This will load the client software.

How To Add An Amcrest Camera To Amcrest Orion Surveillance Software

Before connecting your device to the Amcrest Orion software, please make sure the device is initialized and on the same network as the computer. You will need the username and password for the device before you are able to add it to the camera. For more information, please refer to the information provided below.

Step 1: Access the client software and select the configuration icon. Select Device.

Step 2: All connected devices should be displayed in the Discover Device menu, however, click the Refresh button to refresh the interface if needed. Select the device and click Add to Device List.

Step 3: Enter the password for the device and click OK.

The device will be added successfully.

Step 4: To view the device, access the main menu and click on Monitoring Center. Double click the device from the device list to view the live feed.

How to Use the Dewarping Features on a Fisheye Camera Using Amcrest Orion Surveillance Software

Fisheye dewarping (Fisheye unwrapping) provides a correction in the distortion of images obtained from a camera equipped with a fisheye lens. This allows the user to view different aspects and views of the 360° image provided by the fisheye lens of the camera. For more information on how to use the fisheye dewarping functions in the Amcrest Surveillance Pro software, please refer to the information provided below.

Step 1: Log into the Amcrest Orion Software and select Monitoring Center.

Step 2: Select your fisheye camera from the device list to view the live feed. Right-click on the live feed to access the live view options menu. Hover your mouse pointer over Installation Mode and select an installation mode.

Installation Modes Explained

	Wall Mount: This allows you to access preset fisheye features based on a wall or sideways mount installation.
	Ceiling Mount: This allows you to access preset fisheye features based on a ceiling or straight mount installation.
	Ground Mount: This allows you to access preset fisheye features based on a ground position mount installation.

Note: Different installation modes will provide different dewarping functions. For more information on the dewarping functions provided with each installation mode, please refer to Dewarping Features Explained.

Step 3: Hover your mouse over Fisheye View and select a dewarping option from the provided list of icons.

Dewarping Features Explained

Wall Mount

	Provides the user to view a full spectrum live feed of the camera without dewrapping features enabled.
	Provides a full, square image, of the live feed. The live feed can be controlled with the mouse in an up and down motion.
	Provides a four-layered, square image of the live feed. The live feed can be controlled using the control center in the first quadrant of the live view screen. Each layer is depicted with different colors: First Quadrant (Control): Red, Second Quadrant: Neon Green, Third Quadrant: Blue, Fourth Quadrant.
	Provides a four-layered, square image of the live feed with a central control center. Hover the mouse over the center to populate the control center. Each layer is depicted with different colors: First Quadrant: Neon Green, Second Quadrant: Blue, Third Quadrant: Yellow, Fourth Quadrant: Purple.
	Provides an eight-layered image view of the live feed with one central control center. Each layer can be moved in the layer or via the control center and is depicted with different colors: Feed 1: Neon Green, Feed 2: Blue, Feed 3: Yellow, Feed 4: Purple, Feed 5: Turquoise, Feed 6: Red, Feed 7: Orange, Feed 8: Green
	Drag the image in upper/lower/left/right direction. Press I to display the panorama and press O to resume the original size. Press S to rotate the image in a counterclockwise direction and press E to stop the rotation. Scroll the mouse wheel to zoom the image.
	Display the feed in 360° circularity. Use your mouse to drag the image in an upper/lower/left/right direction. Press I to display the panorama and press O to return to the original size. Press S to rotate the image in a counterclockwise direction and press E to stop the rotation. Scroll the mouse wheel to zoom the image.
	Use your mouse to drag the image in upper/lower/left/right direction. Press I to display the panorama, and press O to return to the original size.

Ceiling Mount

	Provides the user to view a full spectrum live feed of the camera without dewrapping features enabled.
	Provides a 360°expanded panorama of the live feed as well as an independent sub-image on the top. The 360° panorama supports zoom and left and right scanning. All movements are controlled by the top sub-image.
	Provides two inverted live view images on both the top and bottom feed. Use the mouse to adjust and move the feed in a left or right simultaneously.
	Provides a 360°panorama view based on two independent left and right sub images. The sub images support zoom and 360° left and right pan. Hover the mouse over the bottom center to display a panoramic viewing option.
	Provides a four-layered view of the live feed. Each quadrant is centrally controlled via a control center and depicted with different colors. First Quadrant: Green, Second Quadrant: Blue, Third Quadrant: Yellow, Fourth Quadrant: Purple.
	Provides a four-layered view of the live feed. Each quadrant is centrally controlled via a control center and depicted with different colors: First Quadrant: Green, Second Quadrant: Blue, Third Quadrant: Yellow, Fourth Quadrant: Purple.
	Provides a six-layered view of the live feed with one sub-image. The sub-image is used to control the corresponding layered views. Each view is depicted with different colors: Feed 1: Neon Green, Feed 2: Blue, Feed 3: Yellow, Feed 4: Purple, Feed 5: Turquoise, Feed 6: Red.
	Provides an eight-layered image view of the live feed with one central control center. Each layer can be moved in the layer or via the control center and is depicted with different colors: Feed 1: Neon Green, Feed 2: Blue, Feed 3: Yellow, Feed 4: Purple, Feed 5: Turquoise, Feed 6: Red, Feed 7: Orange, Feed 8: Green.
	Drag the image in upper/lower/left/right direction. Press I to display the panorama and press O to resume the original size. Press S to rotate the image in a counterclockwise direction and press E to stop the rotation. Scroll the mouse wheel to zoom the image.
	Display the feed in 360° circularity. Use your mouse to drag the image in an upper/lower/left/right direction. Press I to display the panorama and press O to return to the original size. Press S to rotate the image in a counterclockwise direction and press E to stop the rotation. Scroll the mouse wheel to zoom the image.
	Use your mouse to drag the image in upper/lower/left/right direction. Press I to display the panorama, and press O to return to the original size.

Ground Mount

	Provides the user to view a full spectrum live feed of the camera without dewrapping features enabled.
	Provides a 360°expanded panorama of the live feed as well as an independent sub-image on the top. The 360° panorama supports zoom and left and right scanning. All movements are controlled by the top sub-image.
	Provides two inverted live view images on both the top and bottom feed. Use the mouse to adjust and move the feed in a left or right simultaneously.
	Provides a 360°panorama view based on two independent left and right sub images. The sub images support zoom and 360° left and right pan. Hover the mouse over the bottom center to display a panoramic viewing option.
	Provides a four-layered view of the live feed. Each quadrant is centrally controlled via a control center and depicted with different colors. First Quadrant: Green, Second Quadrant: Blue, Third Quadrant: Yellow, Fourth Quadrant: Purple.
	Provides a four-layered view of the live feed. Each quadrant is centrally controlled via a control center and depicted with different colors: First Quadrant: Green, Second Quadrant: Blue, Third Quadrant: Yellow, Fourth Quadrant: Purple.
	Provides a six-layered view of the live feed with one sub-image. The sub-image is used to control the corresponding layered views. Each view is depicted with different colors: Feed 1: Neon Green, Feed 2: Blue, Feed 3: Yellow, Feed 4: Purple, Feed 5: Turquoise, Feed 6: Red.
	Provides an eight-layered image view of the live feed with one central control center. Each layer can be moved in the layer or via the control center and is depicted with different colors: Feed 1: Neon Green, Feed 2: Blue, Feed 3: Yellow, Feed 4: Purple, Feed 5: Turquoise, Feed 6: Red, Feed 7: Orange, Feed 8: Green.
	Drag the image in upper/lower/left/right direction. Press I to display the panorama and press O to resume the original size. Press S to rotate the image in a counterclockwise direction and press E to stop the rotation. Scroll the mouse wheel to zoom the image.
	Display the feed in 360° circularity. Use your mouse to drag the image in an upper/lower/left/right direction. Press I to display the panorama and press O to return to the original size. Press S to rotate the image in a counterclockwise direction and press E to stop the rotation. Scroll the mouse wheel to zoom the image.
	Use your mouse to drag the image in upper/lower/left/right direction. Press I to display the panorama, and press O to return to the original size.

How To Download Recordings Using Amcrest Orion Surveillance Software

Recordings in the playback menu can be downloaded (exported) using the Amcrest Orion Surveillance software. To download the free software click here.

For more information on how to add a device into Amcrest Orion Surveillance software click here.

Downloading a Recording

Step 1: Open the Amcrest Orion surveillance software and select Download Center.

Step 2: Select the device in the Resources menu and click the calendar option in the Time menu. Select a date and time range of the recordings. Click OK.

Step 3: Click Search. Recordings can be accessed in a timeline or file format. If downloading from a timeline range, select a start and end time in the timeline, enter the software user password and click OK. Verify the start and end time of the recording and click OK. The recording will begin to download.

Step 4: Click the Downloaded tab to view and locate the storage path of the recording. Click the icon to locate the downloaded recording on your computer.

Note: If downloading multiple recordings, it is recommended to use the File menu. Select all recordings you want to download and select Download Selected File. To download a single file, click the Operation icon.

How to Customize Video Settings Using Amcrest Orion Surveillance Software

If you are having issues customizing the video settings for your device in the app then you can use Amcrest Orion Surveillance software to adjust these settings. This is free software provided by Amcrest and can be used as a one-stop surveillance source for all your Amcrest devices. To download the free software, click here.

For more information on how to customize the video settings, please refer to the information provided below.

Step 1: Open the Amcrest Orion software and select the settings icon. Select Device.

Step 2: Select Device Config, select the device, and click Parameter Setting.

Step 3: Use the video settings options provided in the camera properties menu to customize the video settings. Click Apply.

Note: If you would like the video settings to apply to the device’s web UI, click Link to Device Webpage

How To Setup Recording Schedules In The Amcrest Orion Surveillance Software

The Amcrest Orion Surveillance software allows you the opportunity to set your added device to record on motion or on the continuous (general) recording schedules. The software uses a recording plan template to set recording schedules. For more information on how to set up recording schedules, please refer to the information provided below.

Click on the icon located in the Home menu and select Storage Plan.

Setting a Recording Plan

A general recording plan will allow the software and selected devices to record 24/7.

Ensure the option is enabled and click the Recording Time dropdown menu. The schedule will be set to record 24/7, all days of the week, however, can be set to recording during the week or only on the weekends. However, a custom Time Template can be used if needed.

Enter a name for the custom time template and click the period settings ( )option. A total of 6 periods can be set if needed by clicking the “+” icon. Enter a start and end time for the schedule. For instance, in this example we will set it to only recording from 6am (0600) – 4pm (1600). Select which days the schedule will apply and click OK.

The schedule will now be set in the software. Click OK.

Select the newly created recording schedule template from the Recording Time menu. In the Recording Channel, select the devices you would like the schedules to apply. Click OK.

The storage plan will be will now be applied to the selected devices.

The same concept can be applied to motion detection recording plans as well if needed.

How To Set an Email Server In Amcrest Orion Surveillance Software

Email Setup will be dependent on your specific email provider. In this example, we will be using Gmail. A email server can be used to send email notifications or during password recovery. For more information on how to setup an email server, please refer to the information provided below.

Step 1: Open the Amcrest Orion Surveillance software, select the option, and select System Parameters.

Step 2: Select Email Server and enable the option.

Step 3: Select the email provider from the SMTP Server Type dropdown menu and enter all requested information into the interface. Please note, the password should be your Gmail generated app password. **Please refer to Allow Less Secure Apps (Updated) section for more details.

Allowing Less Secure Apps (Updated)

As of May 30th, 2022, Google will be removing the allow less secure apps option, this means a generated password will need to be entered that will allow email alerts to come through on your account. Before proceeding, please ensure 2 factor authentication is enabled in your account settings. For more information on how to do this, please refer to the information provided below.

1.) In Gmail, click the account avatar/icon picture located in the upper right of the window.
2.) Now click the blue button that says “Manage Your Google Account”

Once on the account setting page please click “Security”

3) Click onApp passwords

4) Enter your email password, and click Next.
5) Select an option from the provided drop down menus and select Custom. Enter a name for the authentication and click Generate.

6) Google will provide a security password which must be entered into the device’s Email Setup interface in the device’s web UI.

Step 4: Click Test Email. Once confirmed, click Save.

How To Setup Views and Tours Using Amcrest Orion Surveillance Software

How To Create a View

When creating a tour it is highly recommended to create a view first before creating the tour. A view is a collection of cameras/channels shown in a window. This can be a collection of devices from the same DVR/NVR or a collection from different devices in a single view. For efficiency purposes, it is recommended to keep cameras from the same NVR in the same view. Conversely, this is not mandatory and each view can be customized based on your needs.

Step 1: Log into the Amcrest Orion Software and select Monitoring Center.

Note: Views can be customized to a range of a single camera to 64 cameras simultaneously. Please keep in mind the more cameras that are opened the more network resources are being used. Our recommendation is to set a max of 9 camera views or less but in our example, we will use a wide variety to show the flexibility of the feature.

Step 2: Select each device from the device list and click the save icon ( ). Enter a name for the View and click OK.

Note: If you are using a DVR/NVR with multiple channels, it is necessary to expand the device to show the individual channels associated with your device.

If you are performing this procedure on multiple computers, the process will need to be performed on each desktop/laptop. For this reason, we recommend renaming the cameras in a way to know which cameras/channels go together.

Step 3: Select View. Select the dropdown option next to the View folder. Select the newly created view to load the live feed of the cameras in the interface.

Tour Setup

When you have finished creating the view you can now start configuring a tour. A tour will allow the software to shift between multiple PTZ presets set by the user in the software. If using a PTZ camera, please navigate to Add Device menu and select the edit icon ( ) for the device. Select Video Channel and ensure the Camera Type is set to PTZ Camera. Click OK.

Note: At least 2 presets must be set to configure a tour.

Step 1: Access the Monitoring Center, select the device, access the PTZ menu, and select the down arrow.

Step 2: Use the PTZ option to rotate the camera to a specific point. Click the Edit ( ) icon and name the tour. Click the checkmark ( ) when finished.

Note: Click the Go icon ( ) to call a preset. The camera will rotate to a related position.

Step 3: Once the presets are created, click the icon and select the Edit ( )icon.

Step 4: Enter a name for the tour and click the add ( ) icon. Select all applicable presets related to the tour and click OK.

Note: Click the play ( ) icon to run the tour.

Step 5: Navigate to the Resources menu, right click on the device to set a tour duration.

Note: To stop the tour, click on the stop ( ) icon in the Tour ( )menu.

How to Recover a Forgotten Admin Password on Amcrest Orion Surveillance Software

If you have forgotten the admin password to log into the Amcrest Orion Surveillance software, the password can be recovered using the Forgotten Password option. This option can be found on the login screen once the software has been opened. For more information on how to retrieve your forgotten password, please refer to the information provided below.

Step 1: Open the Amcrest Orion Surveillance software and click Forgotten Password.

Step 2: Verify the account’s username and click Next Step.

Step 3: The password can be reset using security questions or through email verification. Please note, the password cannot be reset if there is no email server established. Once the security questions or answered, click Next Step.

Step 4: Enter the new password into the provided fields, click Next Step.

Step 5: Click Log In Now.

Note: Enter the new password and click Log In to open the software. Select Remember Password or Auto Login to allow the software to open on your machine without having to reenter it.

How To View Events Using The Playback Feature In Amcrest Orion

The monitoring center allows the user to view both the live view and playback of a connected device. The monitoring center can be found on the Home menu of the software. The playback option allows the user to view motion, human, or vehicle detection events retained on the device.

Step 1: Click on the Playback option and select your device. Double click to load the initial recording in the timeline.

Note: Use the timeline to manually scroll through the events of the day. The calendar option can be used to choose different dates and times of the events.

To view filter and view specific record types, such as human/vehicle events, click the filter icon ( )

IP Camera Analytics and Detection Setup Guide v1

admin — Fri, 26 Apr 2024 16:37:22 +0000

IP Camera Analytics and Detection Setup Guide v1, IP camera analytics and detection refers to the use of software and algorithms to analyze the video footage captured by IP cameras. This goes beyond just recording what happens. It allows the camera to identify and interpret specific events within the video.

Here’s a breakdown of the concept:

• IP Cameras: These are digital cameras that transmit video footage over a network rather than storing it locally.

IP Camera Analytics and Detection Setup Guide v1, Analytics: IP cameras can be equipped with built-in analytics or work in conjunction with video management software to analyze the video. This analysis can detect things like motion, objects entering or leaving specific areas, or even recognize specific objects or people.

Detection: When the analytics software identifies a pre-programmed event, it can trigger an alarm, send a notification, or record the video footage for further review.

There are different levels of sophistication in IP camera analytics and detection. Here are some examples:

• Basic Motion Detection: This is a common feature where the camera detects changes in pixels, which typically means movement.

• Object Detection: More advanced analytics can distinguish between different types of objects, such as people, vehicles, or packages.

• Line Crossing Detection: This can be used to identify someone entering a restricted area or a vehicle crossing a stop line.

• Missing Object Detection: This can be useful for situations where there should always be an object present, such as a product on a store shelf.

IP camera analytics and detection can be a valuable tool for security and surveillance applications. It can help to reduce false alarms, improve efficiency, and provide more actionable insights from video footage.

People Analytics

Learn how to use Verkada People Analytics to filter people by specific attributes

Updated over a week ago

The Verkada People Analytics feature uses powerful edge-based camera capabilities to detect people, faces, and filter results based on clothing color, apparent sex, and the presence of backpacks.

Note: See User Guide for People Analytics for best practice guidelines.

Enable the People History feature

All Verkada cameras perform people detection (as outlined above) out of the box. However, to enable more complex analytics, such as the ability to search for faces or for people by clothing color, you must enable the People History feature.

Required. To begin, you need to enable the feature globally on your org and then on the individual cameras.

Enable People Analytics Globally

1.In Verkada Command, go to All Products > Admin.

2.Under Privacy & Security, click Feature Manager.

3.Under People Analytics, toggle on People History, Person Attributes, and Face Detection.

Enable People Analytics on individual cameras

1.In Verkada Command, go to All Products > Cameras.

2.Click Settings > Analytics.

3.Under Analytics, toggle on People History and other analytics features that you may need. You can only toggle on (enable) Person Attributes, Face Detection, Occupancy Trends) when People History is enabled.

View Person History

When enabled, a Person History can be seen on individual cameras and across all cameras in your organization.

IP Camera Analytics and Detection Setup Guide v1

View Person History for an individual camera

1.In Verkada Command, go to All Products > Cameras.

2.Select a camera > People (you won’t see this option if High Resolution Image Capture is disabled).

3.(Optional) Use the search bar to see and apply the available filters.

4.(Optional) Select Upload Photo to search for a specific person on the camera.

View Person History across all cameras

1.In Verkada Command, go to All Products > Cameras.

2.Select People.

You should be able to see all detected people across all cameras.

3.Use the search bar to see and apply the available filters (you can also use Ctrl+K or Cmd+K to open the search menu).

Use Face Search

When enabled, a Face Search can be seen across all cameras in your organization and on the Verkada Command mobile app.

Use Face Search across all cameras

The Face Search feature is enabled, by default, when you toggle on High Resolution Image Capture. You can search a face across all cameras in your organization.

1.In Verkada Command, go to All Products > Cameras.

2.Select People > Profiles.

You should be able to see all detected faces across all cameras.

3.Use the search bar to see and apply the available filters (you can also use Ctrl+K or Cmd+K to open the search menu).

Use Face Search on the Command mobile app

See Face Search on Mobile Apps to perform a face search on the Command mobile app.

Bulk enable People History on the Devices page

1.In Verkada Command, go to All Products > Devices.

2.Hover over the green dot to the left of each camera’s thumbnail and check the box for the cameras you want to change location.

3.At the top, click Edit Settings and select Analytics.

4.Enable People History and other analytics features, as necessary.

5.Click Next > Apply > Done to apply the settings.

People and Face Search on Mobile Apps

Learn how to use people and faces on Verkada mobile apps

Updated over a week ago

Access People History search

1.In Verkada Command, go to All Products > Cameras.

2.Select the camera where you want to search people history.

3.At the top right of the live feed, click the Hamburger icon (3 bars).

4.Select People History to see all people sightings for this camera.

5.(Optional) You can also filter results by a date range or the person’s appearance

Access a Face Search

1.In Verkada Command, go to All Products > Cameras.

2.Select the camera where you want to search face history.

3.At the top right of the live feed, click the Hamburger icon (3 bars).

4.Select Face Search to see all faces detected on this camera.

5.Select the face you want to view or select Upload Photo to upload a picture of a person’s face to search.

6.Once you select a face, you can see all the times this camera has detected the face or select the Three Camera icon to see all the cameras in the org that have detected the face.

7.(Optional) You can also filter results by a date range or the person’s appearance.

License Plate Recognition Overview & FAQ

Learn the License Plate Recognition functionality and use cases

Updated over a week ago

Specially-placed cameras are designed to capture license plate images and provide users with a readable and searchable list of license plate numbers. These license plate captures can be linked to live or recorded video from a nearby camera for complete context surrounding vehicle events.

Verkada’s License Plate Recognition (LPR) allows real-time license plate monitoring and logging for later reference. Learn how to configure LPR for your cameras.

Notes:

1.LPR mode is only available on the Bullet series cameras; however, any Verkada camera can be used as the optional context camera.

2.After you enable and configure LPR mode on a camera, it can take up to 5 minutes for results to populate.

Key features

Investigate License Plates of Interest

You can use LPR to quickly search for all historical appearances of a license plate, making it easier to complete investigations for suspect vehicles.

Receive License Plates of Interest alerts

With Verkada’s LPR solution, you can receive License Plate of Interest alerts when a specific license plate is detected at any of your locations. You can also send these notifications to third-party applications through the Verkada Webhooks API.

Export results via API integrations

Verkada’s LPR results can be systematically exported to third party systems leveraging our API integrations. This allows customers to run custom business reports or integrate with other critical parts of their security infrastructure.

FAQ

Will Gen 1 Bullet cameras provide the same level of LPR performance as the current, Gen 2 models?

Is it possible to use cameras in LPR mode for video security beyond LPR mode?

Is it necessary to use a Bullet camera as the context camera in a dual-camera LPR setup?

What is the function of a context camera and when is it necessary to use one?

When is it necessary to use an external IR illuminator for capturing license plates and what model should I choose?

What is the camera’s behavior in the event of an internet outage?

Is it possible to integrate a Verkada LPR camera into an external system, such as a tolling system?

What types of license plates are incompatible with Verkada’s LPR technology?

Why is my camera feed too dark at night?

Enable Vehicle Analytics

Vehicle analytics uses powerful edge-based capabilities to detect vehicles and filter results based on vehicle color and body type.

How it Works

Vehicle analytics leverages the cameras’ powerful onboard processing capabilities to detect the presence of, and analyze the properties of vehicles as they appear in the frame. As vehicles are detected, high-resolution images are taken and analyzed for vehicle objects. Selected images are then sent to Verkada’s cloud-based Command platform, where users can filter historical clips for vehicles and search for specific vehicles by time, date, body type, and color.

All Verkada cameras perform vehicle detection (as outlined above) out of the box. However, to enable more complex analytics, such as the ability to search for vehicles by color and body type, vehicle analytics must be turned on.

1.In Verkada Command, go to All Products > Cameras.

2.Select a camera.

3.Select Settings> Analytics.

4.Toggle on Vehicle History.

Bulk enable People History from the Devices Page

1.In Verkada Command, go to All Products > Devices.

2.Select the checkbox of any camera you would like to configure analytics on.

3.In the top right, select Edit Settings.

4.Select Analytics.

1.Set Vehicle History and other analytics features you want to ON.

2.Click Next > Apply > Done to apply the settings.

Vehicle analytics for an individual camera

1.In Verkada Command, go to All Products > Cameras.

2.Select a camera.

3.Select Vehicles (You will not see this button if Vehicle Analytics is not enabled).

4.Use the search bar to see and apply the available filters.

Vehicle analytics across all cameras

1.In Verkada Command, go to All Products > Cameras.

2.In the left navigation, select Vehicles.

3.All detected vehicles across all cameras will be displayed.

4.Use the search bar to see and apply the available filters.

People and Vehicle Motion Search

Learn now to search paths of people and vehicles with advanced motion search

Updated yesterday

Verkada’s people and vehicle search features use advanced computer vision functionality to identify people and vehicles within the camera’s field of view and quickly find relevant events.

The Verkada Command UI enables instant video replay previews and trajectory viewing. Trajectory analysis features offers possibilities for searching events, reduces the number of missed detections, improves the detection distance, and reduces duplicates.

View people and vehicles over a timeline

Required. You must have Site Viewer and Site Admin access to view the Motion tab under the camera feed. Learn more about Roles and Permissions for Cameras.

You can view people and vehicles detected by a Verkada camera within historical footage.

1.In Verkada Command, go to All Products > Cameras.

2.Select a camera to view its feed.

3.At the top, click Motion.

4.To the right, click Show Pathsto toggle on/off the feature.

5.(Optional) Make a selection on the video player grid to search for motion in the area.

6.(Optional) Use the People, Vehicle, and Date filters for more granular searches

7.Hovering over a thumbnail with the people or vehicle filters selected gives a count of the people/vehicles in the frame with an option to archive the clip. By hovering over the previews, you can see tracks for the individual.

8.Click the thumbnail to be taken to the exact time in the recorded footage.

Note: People and/or vehicles will only be available if these objects were detected in the camera frame.

View people trajectories (paths)

The people trajectories feature visualizes the paths of people moving through the scene to show the trajectories of each detected person.

Trajectories drastically improve the motion event recall and enable the cameras to recognize people and vehicles at a further distance. For a detailed breakdown of the detection ranges of each model, see the People Analytics Guide.

1.In Verkada Command, go to All Products > Cameras.

2.Select a camera to view its feed.

3.At the top, click Motion.

4.(Optional) Make a selection on the video player grid to search for motion in the area.

5.Select the People or Vehicle filter to see the trajectories.

Compatible cameras

The following table outlines which camera models support Motion Events, which models support Motion Trajectories, and where the motion model is running. Newer camera models have the capability to run the motion detection model on the camera, whereas D-series cameras still rely on the Verkada Cloud to run the model.

People and Vehicle History Search

Learn how to use the Search page to view all people and vehicles in your organization

Updated over a week ago

You can use the People and Vehicle search pages to:

• View all people and vehicles detected by every camera in your organization (org).

• Quickly and easily determine where and when a particular person or vehicle was last seen.

• Find new faces that have been seen.

• Configure notifications when specific people or vehicles are sighted.

Search for people

1.In Verkada Command, go to All Products > Cameras > People > All.

You should see all the people sighted on cameras in your org.

2.(Optional) Select a thumbnail to play a clip from the camera where this person was sighted.

Each thumbnail image includes a timestamp and the camera name.

3.At the top left, find the search bar. You can filter for options, such as camera, site, date, and so on to narrow your search.

See also how to search for people using our mobile apps.

Search for People of Interest

1.In Verkada Command, go to All Products > Cameras > People > People of Interest.

2.Select a person to open that person’s profile page and show thumbnail images for all the instances where that person was last sighted. Each thumbnail image includes a timestamp and the camera name.

3.(Optional) To view the corresponding video footage, simply select the thumbnail image that is of interest. If the face spotted was not this person, on the thumbnail, click the Kebab icon (three dots) and select Not This Person.

4.(Optional) You can use the search bar to filter options to narrow your search.

Set People of Interest notifications

To receive alerts for People of Interest, you need to set up alert based on your events.

IMPORTANT

People of Interest replaced Profiles on June 8, 2023. Profiles created before this date that were not set as People of Interest are not automatically send People of Interest alerts.

To set up notifications when a particular face is detected:

1.Select the profile.

2.At the top left corner, click the Kebab icon (three dots).

3.Select Add to event.

Create People of Interest

You can manually create a People of Interest group by uploading an image of a person’s face.

1.In Verkada Command, go to All Products > Cameras > People > People of Interest.

2.At the top right, click Person of Interest.

3.On the Add Person of Interest dialog, upload a photo that clearly shows the face of only one person (close up). The image should be in JPG or PNG format and should be less than 15 MB in size.

If you upload a picture that resembles an existing Person of Interest, then Command may suggest a profile to add the image to. If the picture you are uploading is of an existing profile, you can select it to add this picture as a reference photo. If not, select create a new one to continue creating a new profile.

Merge People of Interest

Sometimes duplicate People of Interest are accidentally created. If this happens, you can merge the duplicate People of Interest profiles.

1.In Verkada Command, go to All Products > Cameras > People > People of Interest.

2.At the top of each face, use the checkboxes to select the Person of Interest you want to merge.

3.Click Merge.

The profiles should merge and you will be prompted to view the new profile for that person.

Create a new tag to People of Interest

You can create and add tags to People of Interest to group similar profiles together.

Type the desired name and at the bottom of the tag list, click Add Tags.

Add a tag to a user’s profile

Select the profile and select the plus (+) icon (adjacent to the Tags button). If the tag you want to add is already in the list, you can select it from the list.

Filter a tag name

1.On the People of Interest page, click Tag (from the search menu) to filter by tag name.

2.Select the desired tag. This should show all associated profiles.

Remove a person of interest

1.Select a person.

2.At the top, click the Kebab icon (three dots) and select Remove this person.

To learn more about how individual faces are identified, see People Analytics.

Search for vehicles

1.In Verkada Command, go to All Products > Cameras > Vehicles > All Vehicles.

You should see all vehicles sighted on cameras in your org.

2.Select a camera thumbnail (where the vehicle was sighted) to play a clip.

3.At the top left, use the search bar to filter options, such as camera, site, date, and so on to narrow your search.

Search all license plates

If you have Verkada License Plate Recognition (LPR) cameras installed, you can use the All License Plates and License Plates of Interest tabs.

1.In Verkada Command, go to All Products > Cameras > Vehicles.

2.At the top, click All License Plates or License Plates of Interest.

◦ If you click All License Plates, you can view all the license plates detected in your org and how often they were detected. By clicking a license plate, you can see all recent sightings of this plate.

◦ If you click License Plates of Interest, you can receive alerts whenever this plate is detected. You can also view all license plates that have been marked for notifications and filter out all other plates.

Example: All License Plates

Example: License Plates of Interest

Enable Occupancy Trends

The Occupancy Trends feature provides organizations with an estimate of the foot traffic at critical locations within their facilities. These estimates can provide valuable insights for optimizing staffing, adjusting hours of operation, and or tracking the

performance of marketing and promotional activities.

Note: This feature is available on the CB52, CB62, CM42, CD32, CD42, CD52, and CD62 models.

Installation guidelines

Required. To use this feature, People Analytics must be enabled. To do so, follow the steps in the People Analytics guide.

For best performance, we recommend these installation guidelines during the installation of a camera where Occupancy Trends will be enabled:

• Choose a one-directional path. Occupancy Trends works best in locations, such as doors and hallways.

• Install the camera 8–12 ft (2.4–3.7m) away from the digital line.

• Position cameras no more than 40–60˚ vertically from the location of the digital line.

• Minimize occlusions and constructions between the camera and the line.

• Ensure good illumination and visibility on both sides of the line. Users must be visible on both sides of the line for at least one second.

1.In Verkada Command, go to All Products > Cameras.

2.Select a camera and go to the camera’s Settings page.

3.Scroll down to the Analytics section and toggle on Occupancy Trends.

4.Return to the camera’s main page and select the Analytics tab (displayed below the camera’s live feed).

5.Click Add lines to open the wizard.

6.Click and drag the camera view to draw a line across the screen. You can draw multiple lines, though data from all lines are aggregated.

7.Click one of the dropdown menus (displayed near the arrow heads) to change how users crossing in that direction are counted. The Ignore option indicates that users crossing this direction are not counted by the Occupancy Trends feature.

8.After you set up the lines for the camera’s view, click Save.

View Occupancy Trend estimates

1.After enabling Occupancy Trends and establishing your line, you can view results by returning to the device’s Analytics tab. This tab presents all the estimated In and Out counts for your selected period of time. You can hover your mouse over individual bars to see the numeric count for that period.

2.Select the time filter dropdown to increase the range of time covered by the Occupancy Trends graph, up to a maximum of 365 days.

3.Select the period of time filter dropdown to choose the period of time that each column in the graph represents.

Export Occupancy Trends results

You can export Occupancy Trends results as a .csv file.

1.Go to the Analytics tab.

2.At the top right, click Downloadto automatically download your occupancy trends results.

View Live Motion on Floor Plans

Learn how you can view live motion on your floor plan in real-time

Updated over a week ago

Verkada’s motion display feature offers two ways to see live motion on your site’s floor plans in real-time.

Set up motion detection

With motion detection, the camera’s field of view pulses when motion is seen. This happens in real-time.

1.In Verkada Command, go to All Products > Floorplans.

2.Select the building and floor plan you want to monitor.

3.On Floorplans, at the bottom right, click Motion Detection.

Example: Selected Floor Plan

Detect People Count

Learn how to detect the number of people in your camera frame

Updated over a week ago

When you scrub through a Verkada camera’s historical video clips:

• Green bounding boxes appear over all detected people.

• The scrubber displays a number that indicates the number of people detected in the frame.

• The blue lines (that appear as you scrub through a clip) indicate which parts of the clip contain the most people activity.

Herospeed Firmware Software Download

admin — Sun, 07 Apr 2024 09:10:49 +0000

Herospeed Firmware Software Download, Herospeed Technology is a high-tech company specialized in software development, software customization and software implementation. It owns a group of long-term professionals who are engaged in software development and software customization. With strong technical development strength, Herospeed Technology fully meets customer needs.

Herospeed Firmware Software Download

NVR

The Network Video Recoder support network video access,and it has adopted a number of advanced IT technologies,such as audio/video codec technology(h.264,h.265,h.264+,h.265+),embedded system technology,storage technology, network technology and intelligent technologies.It can work independently as NVR,or as a powerful security networking system.

Channels	Version Info	Time	Download Url
4CH	NVR_HI3798_4CH	2019-10-15 16:38:28	.
9CH	N3009_32NR_ALH1P4_V2.0.4.230818_R2	2023-09-04 10:58:41
	N3009_32NR_ALH1P0A0_V2.0.4.230818_R1	2023-09-04 10:56:26
	N3009_32NR_BVH1P0A0_V2.0.4.230803_R2	2023-08-16 16:59:54
	N3009_32NR_BVH1P4_V2.0.4.230727_R2	2023-08-16 16:57:41
	NVR_SS621Q_9CH_4POE_PNP_BD_V5_update_V22.1.26.4	2022-10-17 19:43:14
	NVR_SS621Q_9CH_BD_V5_update_V22.1.27.5	2022-10-17 19:41:44
	HI3536E_H265_9CH_BD_V5_update_V21.1.26.5.zip	2021-07-30 15:00:45
	NVR_HI3536D_H265_9CH_8POE_PNP_BD_V5_V21.1.22.6	2021-06-19 15:02:53
	NVR_HI3536D_H265_9CH_BD_V5_V21.1.23.3	2021-06-19 14:59:40
	HI3536D_H265_9CH_4POE_PNP_BD_V5_V21.1.23.3	2021-06-19 14:28:10
	NVR_MC6830_9CH_4POE_PNP_BD_V5_update_KITS_V20.1.43.5	2021-01-14 10:17:01
	NVR_MC6830_9CH_AL_V5_update_V20.1.47.3	2021-01-06 10:12:45
	NVR_HI3536D_H265_2G_8POE_BD	2020-03-03 10:06:06
	NVR_HI3536D_H265_9CH_4POE_PNP_BD	2020-02-24 09:22:24
	NVR_HI3536D_H265_2G_9CH_BD	2020-01-17 14:36:47
	NVR_HI3798_9CH	2019-10-15 16:39:12
	NVR_HI3536D_H265_36D08.216.8POE.V8.1.19.1	2018-07-27 11:18:27
	NVR_HI3536D_H265_36D04.216.4POE.V8.1.19.1	2018-07-27 11:16:51
16CH	N3016_32NR_ALH1P8_V2.0.4.230817_R4	2023-09-04 11:14:03
	N3016_32NR_ALH1P0A0_V2.0.4.230818_R3	2023-09-04 11:04:52
	N3216_32NR_BVH2P16A4_V2.0.4.230721_R3	2023-08-16 17:29:52
	N3216_32NR_BVH2P0A4_V2.0.4.230802_R2	2023-08-16 17:22:10
	N3016_32NR_BVH1P0A0_V2.0.4.230802_R2	2023-08-16 16:54:08
	N3016_32NR_BVH1P8_V2.0.4.230727_R3	2023-08-16 14:30:32
	NVR_MC6830_16CH_16POE_PNP_HP_BD_V5_update_V22.1.24.5	2022-10-17 20:09:02
	NVR_MC6830_16CH_16POE_PNP_BD_V5_update_V22.1.24.5	2022-10-17 20:03:14
	NVR_SS621Q_16CH_8POE_PNP_BD_V5_update_V22.1.27.5	2022-10-17 19:59:39
	NVR_SS621Q_16CH_BD_V5_update_V22.1.27.5	2022-10-17 19:55:35
	NVR_HI3536C_H265_16CH_4POE_PNP3_BD_V5_update_V21.1.21.2	2021-06-28 11:36:50
	NVR_HI3536D_H265_16CH_BD_V5_V21.1.22.6	2021-06-19 16:04:04
	NVR_HI3536C_H265_16CH_8POE_PNP3_BD_V5_update_V21.1.20.4	2021-05-29 14:11:50
	NVR_MC6830_16CH_AL_V5_update_V20.1.47.3	2021-01-06 10:18:25
	NVR_HI3536C_H265_16CH_8POE_PNP3_BD_KITS	2020-07-14 13:40:02
	NVR_HI3536C_H265_16CH_4POE_PNP3_BD_KITS	2020-07-14 10:34:15
	NVR_HI3536C_H265_16CH_8POE_PNP3_BD_V5_KITS	2020-07-14 10:18:00
	NVR_HI3536C_H265_16CH_4POE_PNP3_BD_V5_KITS	2020-07-14 10:08:26
	NVR_HI3536C_H265_16CH_8POE_BD	2020-03-06 09:02:22
	NVR_HI3536C_H265_16CH_4POE_PNP3_BD	2020-01-17 15:08:08
	NVR_HI3536C_H265_16CH_8POE_PNP3_BD	2020-01-17 14:55:20
	NVR_HI3536D_H.265_4G_16CH_BD	2019-12-27 15:17:16
	NVR_HI3536C_H265_16CH_BD	2019-11-07 16:34:41
	NVR_HI3798_16CH	2019-10-15 16:39:52
	NVR_HI3536C_H265_16CH_8POE_PNP2_BD	2019-09-16 13:50:50
	NVR_HI3536C_H265_36C08.8POE.PNP.V8.1.26.2	2018-07-27 11:44:56
	NVR_HI3536C_H265_36C16.V8.1.15.2	2018-07-27 11:34:20
25CH	NVR_MC6830_25CH_BD_V5_update_V22.1.25.1	2022-10-17 20:12:14
	HI3536C_H265_25CH_16POE_PNP2_BD_V5_update_V22.1.24.5	2022-07-05 20:26:15
	NVR_MC6830_25CH_16POE_PNP_BD_V5_update_V22.1.2.2.zip	2022-04-18 11:42:09
	NVR_MC6830_25CH_16POE_PNP_HP_BD_V5_update_V22.1.1.2	2022-02-15 18:00:12
	NVR_HI3536C_H265_25CH_16POE_PNP3_BD_V5_update_V21.1.21.6	2021-06-01 16:56:24
	NVR_HI3536C_H265_25CH_BD_V5_update_V21.1.21.2	2021-05-29 14:26:37
	NVR_HI3536C_H265_25CH_16POE_PNP2_BD	2020-04-20 17:06:06
	NVR_HI3536C_H265_25CH_BD	2020-01-17 15:20:17
	NVR_HI3536C_H265_25CH_16POE_PNP3_BD	2019-12-19 19:06:55
	NVR_HI3536C_H265_36C16.16POE.PNP.V8.1.27.3	2018-07-27 13:38:36
	NVR_HI3536C_H265_36C25.V8.1.15.2	2018-07-27 13:33:58
32CH	N3332_32NR_ALH2P0A4_V2.0.4.230825_R2	2023-09-04 10:49:14
	N3332_32NR_ALH2P16A4_V2.0.4.230825_R2	2023-09-04 10:47:17
	N3332_32NR_BVH2P16A4_V2.0.4.230825_R10	2023-09-04 10:37:09
	N3332_32NR_BVH4P0A16_V2.0.4.230725_R4	2023-08-24 09:38:54
	N3332_32NR_BVH4P24A16_V2.0.4.230731_R4	2023-08-24 09:35:48
	N3332_32NR_BVH2P0A4_V2.0.4.230815_R7	2023-08-23 14:07:20
36CH	HI3536_H265_36CH_BD_V5_update_V21.1.24.6	2021-07-30 15:27:09
	NVR_HI3536_H265_36CH_X1_BD_V5_V20.1.37.6	2020-09-12 17:27:23
	NVR_HI3536_H265_36CH_BD	2020-02-21 16:45:09
	NVR_HI3536_H265_36CH_X1_BD	2019-09-16 15:30:50
	NVR_HI3536_36_V8.1.20.5	2018-07-27 13:47:16
64CH	N3664_32NR_BVH8P16A16_V2.0.4.230810_R3	2023-08-24 09:24:33
	N3664_32NR_BVH8P0A16_V2.0.4.230811_R9	2023-08-24 09:22:14
	HI3536_H265_64CH_BD_V5_update_V22.1.22.1	2022-10-17 20:15:51
	NVR_HI3536_H265_64CH_BD	2020-03-13 15:45:58
	NVR_HI3536_64_V9.1.13.5	2019-04-13 15:11:55

NOVATEK IP Camera

The NT IP Camera has adopted embedded system and a number of advanced IT technologies,such as audio/video codec technology(h.264,h.265,h.264+,h.265+),and integrated code compression, two-way audio intercom.

NOVATEK IP Camera

Resolution	Type	Firmware	Time	Download Url
2MP	AI	KF2_1ND_BVHB_V1.0.3.230926_R1	2023-10-23 13:46:17
5MP	AI	KL5_1ND_BVHB_V2.0.11.231012_R2	2023-10-23 13:49:17
8MP	AI	KL8_1ND_BVHB_V2.0.8.230925_R1	2023-10-09 16:31:55

Rockchip IP Camera

The RK IP Camera has adopted embedded system and a number of advanced IT technologies,such as audio/video codec technology(h.264,h.265,h.264+,h.265+),and integrated code compression, two-way audio intercom, intelligent analysis , PTZ,HDR, lens control, alarm input and output, buffer storage and network transmission and other functions.

Rockchip IP Camera

Resolution	Type	Firmware	Time	Download Url
2MP	AI	RV1109_IMX307_BASE_W_23.1.41.4	2023-10-23 14:40:30
2MP	AI	RV1109_IMX307NAND_BASE_W_23.1.06.2	2023-02-21 11:42:23
5MP	AI	RV1109_IMX335NAND_BASE_W_23.1.42.2	2023-10-23 14:47:41
5MP	AI	RV1109_IMX335_BASE_W_23.1.39.1	2023-10-09 14:02:51
8MP	AI	RV1126_IMX415_BASE_W_23.1.39.3	2023-10-09 14:05:07
4MP	AI	RP4_8E_BTHB_V2.0.5.230925_R1	2023-10-09 14:10:53

Fullhan IP Camera

The Fullhan High-definition network camera has adopted embedded system and a number of advanced IT technologies,which integrated code compression, two-way audio intercom, intelligent analysis , PTZ, lens control, alarm input and output, buffer storage and network transmission and other functions.

Fullhan IP Camera

Resolution	Type	Firmware	Time	Download Url
2MP	Normal	FH8852_F23_B1T0A1M0C0P1_W_21.1.26.6	2021-07-07 10:10:27
		FH8852_IMX307_B1T0A1M0C0P1_W_20.1.51.3	2021-02-06 16:46:23
		FH8852_F23_B1T0A1M0C0P2_W_20.1.27.4	2021-02-06 16:44:14
		FH8852_IMX307_B1T0A1M0C0P2_W_20.1.29.3	2020-08-07 19:19:34
		FH8830_F22_W_8.1.11.5	2020-06-04 15:43:29
	AI	FG2_16NR_BVHB_V2.0.7.231117_R1	2023-12-28 16:39:35
	WIFIIPC	HFG2_16NR_BVHB_V2.0.2.230927_R1	2023-10-23 13:56:29
3MP	FISHEYE	FH8830_AR0330_FISHEYE_W_9.1.15.4	2020-06-04 15:46:30
3MP	FISHEYE	FH8830_AR0330_FISHEYE_BD_W_9.1.2.1	2020-06-04 15:43:43
4MP	Normal	FH8856_IMX335_B1T0A1M0C0P1_W_21.1.26.4	2021-07-07 10:13:08
	Normal	FH8856_IMX335_B1T0A1M0C0P2_W_20.1.27.3	2020-08-07 16:50:26
	AI	FG4_16NR_BVHB_V2.0.3.231102_R1	2023-12-28 16:43:41
	WIFIIPC	FW4_16NR_BVHB_V2.0.2.230927_R1	2023-10-23 13:57:13
5MP	Normal	FH8856_K05_B1T0A1M0C0P1_W_21.1.26.1	2021-07-07 10:15:45
	SD	FH8856_K05_B1T1A1M0C0P1_W_21.1.26.1	2021-07-07 10:16:03
	WIFIIPC_SD	FH8856_K05_W1T1A1M0C0P1_W_21.1.51.1	2022-01-20 17:58:46
	WIFIIPC_SD	FH8856_K05_W1T1A1M0C0P2_W_20.1.28.2	2020-08-07 16:14:08

GK IP Camera

GK IP Camera uses an embedded system and a number of advanced IT technologies, such as audio and video encoding and decoding technologies (h.264, h.265, h.265+, H264+), integrated encoding and compression, supporting audio noise reduction, and response cancellation, Support humanoid detection, support full Netcom function, can realize plug-and-play access to the back-end.

GK IP Camera

Resolution	Type	Firmware	Time	Download Url
2MP	AI	GC2_16NR_ALHB_V2.0.4.230831_R2	2023-10-23 14:01:31
2MP	AI	GC2_8NR_ALHB_V1.0.2.211028_R2	2021-11-12 17:00:50
3MP	AI	GS3_8NR_ALHB_V1.0.1.211028_R2	2021-11-12 17:01:23
4MP	AI	GC4_16NR_ALHB_V1.0.2.220926_R1	2023-02-21 17:51:22
4MP	AI	GC4_8NR_ALHB_V1.0.0.211009_R5	2021-11-12 17:03:27
5MP	AI	GL5_16NR_ALHB_V2.0.3.230714_R2	2023-08-05 17:32:48

XVR

The Embedded Hybrid Digital Video Recorder is compatible with HDTVI,AHD and other coaxial HD specification,which can be accessed to any HDTVI,CVI,AHD,analog and network signal.It can disable numbers of analog channels and convert them to IP channels,which have both functions of DVR and NVR.

XVR

Channels	Version Info	Time	Download Url
4CH	XVR_MC6630_2830_4_BD_V5_updateV22.1.23.5	2022-10-17 20:26:06
	XVR_MC6630_2830_4_BD_4G_V5_updateV22.1.24.5	2022-10-17 20:21:08
	XF5004_16FH_BVH1B4_V1.0.1.220311_R2	2022-09-29 15:41:26
	XVR_3521D_6158_4_BD_V5_updateV22.1.9.4.zip	2022-04-18 14:11:54
	SDI_DVR_3521D_334S_4_BD_updateV21.1.31.3	2021-09-10 09:40:45
	X2104_16TP_BVH1B4_V1.0.0.210901_R4	2021-09-08 10:18:15
	XVR_3520DV400_6158C_4_BD_2G_V5_updateV21.1.26.6	2021-07-30 17:13:31
	XVR_3520DV400_6158C_4_BD_4G_V5_updateV21.1.27.4	2021-07-30 17:10:26
	XVR_3520DV400_6158C_4_BD_V5_updateV21.1.26.1	2021-07-30 17:01:58
	XVR_MC6630_2830_4_AL_V5_updateV20.1.48.2	2021-01-06 16:33:09
	XVR_MC6630_2830_4_AL_4G_V5_updateV20.1.48.5	2021-01-06 16:28:16
	XVR_3531D_6158_4_BD_V	2020-05-21 14:10:48
	XVR_3520DV400_6158C_4_BD_4G_V	2020-05-07 10:10:24
	XVR_3520DV400_6158C_4_BD_V	2020-04-09 17:22:06
	XVR_3521D_6158_4CH_BD_V	2020-04-07 10:47:07
	XVR_3520DV400_6158C_4_BD_2G	2019-08-16 09:00:44
	XVR_3520DV200_6134C_4_v	2019-03-08 15:05:02
	XVR_3520DV400_6158_4_BD_V	2019-02-28 14:07:49
	XVR_3520DV200_6134C_4_BD_V	2019-01-30 16:31:38
	XVR_3521D_6158_SMARTKITS_4_BD_V	2019-01-09 14:09:24
	XVR_3520DV200_6134C_SMARTKITS_4_BD_V	2019-01-09 10:29:13
	XVR_HI3520DV200_4_V	2018-10-25 15:53:28
	XVR_3520DV200_4_v	2018-06-14 20:16:43
	XVR_3531D_6158_4_v	2018-06-14 20:06:20
	SDI_DVR_3521A_334S_4_v	2018-04-23 18:39:49
	XVR_3521D_6158_4_v	2018-04-23 18:35:38
	XVR_3520DV300_2826_4_v	2018-04-23 18:24:39
	XVR_3521A_2826_4_v	2018-04-23 18:04:09
	XVR_HI3521A_4_v	2017-10-26 16:05:50
8CH	XF5008_16FH_BVH1B8_V1.0.1.220317_R3	2022-09-29 15:13:00
	XVR_3521D_6158C_8_BD_V5_updateV22.1.9.4.zip	2022-04-18 14:34:30
	XVR_3531D_6158_8_BD_V5_updateV22.1.11.2.zip	2022-04-18 14:26:48
	XVR_MC6630_2830_8_BD_V5_updateV22.1.6.6.zip	2022-04-18 14:16:19
	SDI_DVR_3531D_334S_8_BD_updateV21.1.31.3	2021-09-10 09:33:34
	X2108_16TP_BVH1B8_V1.0.1.210827_R2	2021-09-08 10:25:22
	XVR_3520DV400_6158C_8_BD_V5_updateV21.1.26.1	2021-08-02 10:12:23
	XVR_MC6630_2830_8_AL_V5_updateV20.1.48.2	2021-01-06 16:37:17
	XVR_3520DV400_6158C_8_BD_V	2020-04-30 15:39:08
	XVR_3531D_6158_8_BD_V	2020-04-20 16:07:30
	XVR_3521D_6158C_8_BD_V	2020-04-07 10:41:55
	XVR_3521D_6158_8_BD_V	2019-03-11 14:07:43
	XVR_3520DV300_6134C_8_v	2019-03-08 15:05:49
	XVR_3520DV400_6134C_8_BD_V	2019-03-01 09:10:08
	XVR_3531DCAS_6158_16_8_BD_V	2019-01-29 15:11:55
	XVR_3531DCAS_6158_8_BD_V	2019-01-19 15:00:33
	XVR_HI3531A_8_v	2018-07-03 09:31:45
	XVR_3521D_6158_8_v	2018-06-15 08:42:00
	XVR_3520DV300_8_v	2018-06-14 19:56:18
	SDI_DVR_3531A_334S_8_v	2018-04-23 19:04:14
	XVR_3531D_6158_8_v	2018-04-23 19:02:21
	XVR_3521A_2826_8_v	2018-04-23 18:55:07
	XVR_3531A_2826_8_v	2018-04-23 18:48:12
	XVR_HI3520DV300_8_v	2018-02-09 16:14:20
16CH	XF5016_16FH_BVH2B16_V1.0.1.220424_R6	2022-09-29 15:33:45
	XF5016_16FH_BVH1B16_V1.0.1.220317_R4	2022-09-29 15:22:05
	XVR_3521D_6158C_16_BD_V5_updateV22.1.14.5.zip	2022-04-18 14:52:24
	XVR_3531D_6158C_16_2_BD_V5_updateV22.1.9.4.zip	2022-04-18 14:48:27
	XVR_3531D_6158C_16_BD_V5_updateV22.1.12.1.zip	2022-04-18 14:45:29
	XVR_3531DCAS_6158_16_BD_V5_updateV22.1.12.3.zip	2022-04-18 14:41:41
	SDI_DVR_3531DCAS_334S_16_BD_updateV21.1.31.3	2021-09-10 09:38:48
	X2116_16TP_BVH2B16_V1.0.1.210827_R2	2021-09-08 10:37:23
	X2116_16TP_BVH1B16_V1.0.1.210827_R2	2021-09-08 10:30:05
	XVR_3531DCAS_6158_16_BD_V	2020-05-21 08:51:20
	XVR_3531D_6158C_16CH_2_BD_V	2020-04-20 19:19:14
	XVR_3531D_6158C_16_BD_V	2020-04-20 19:15:57
	XVR_3521D_6158C_16_BD_V	2020-04-07 10:44:06
	XVR_3531D_6158C_16_BD_X1_V	2019-09-23 16:57:22
	XVR_3521D_6134C_16_BD_V	2019-03-15 13:39:18
	XVR_3531D_6158_16_BD_V	2019-01-19 14:57:17
	XVR_3531A_2826_16_v	2018-09-17 17:15:07
	XVR_3521D_6134C_16_v	2018-07-27 11:05:18
	XVR_3521A_16_v	2018-07-16 15:38:04
	XVR_3531D_6158_16_v	2018-06-15 08:43:36
	XVR_HI3521A_16_v	2018-06-15 08:34:06
32CH	XVR_3531DCAS_6158_32_BD_V	2019-04-24 15:10:29
	XVR_3531D_6134C_32_BD_V	2019-01-30 09:46:04
	XVR_3531A_2816_32_v	2018-04-23 19:15:13
	XVR_HI3531A_32_v	2018-02-09 16:53:32

PC Client

VMS is an application platform software that can be used with embedded network monitoring equipment.It supports monitoring equipment by Onvif network protocol, integrated preview, video, playback, backup, PTZ control, alarm management and other functions,to provide flexible and diverse deployment programs, can be widely used in finance, public security, military, transportation, education and other fields of security projects.

PC Client

Channels	Version Info	Time	Download Url
iVMS810(MAC)	iVMS810_Mac-B1130.1.0.2.zip	2023-11-06 15:25:31
iVMS810(Windows)	iVMS810_Win64-B1130.1.0.2.230925	2023-11-06 15:01:15
iVMS320(Windows)	iVMS320_Windows_V23.1.3.230831_R2	2023-09-20 09:42:00
iVMS320(Mac)	iVMS320_Mac_V22.1.5.221027_R4	2022-11-01 12:42:35
iVMS330(Windows)	iVMS330_20.2.42.5_Setup	2020-10-23 13:51:04
VMSLite (Windows)	VMSLite Setup8.2.44.2	2019-04-11 10:53:25
VMS (Windows)	VMS Setup8.2.29.6	2018-07-20 09:50:49
VMSLite (Mac)	VMSLite for Mac8.2.29.6	2018-07-19 15:31:29

Wifi kits

The wifi nvr kits developed from 100W to 400W HD quality,and adopted audio/video codec technology,embedded system technology,storage technology,network technology,etc.It matches to wireless wifi,WIFI connection supports 2.4G and 5.8G band,plug and play.It is suitable for various scenes,which can connect several cameras to realize omnidirectional non-dead angle monitoring

Wifi kits

Resolution	Type	Firmware	Time	Download Url
1MP	4CH	NVR_WIFIHI3520D2G_4_V8.1.29.1	2020-06-04 15:59:40
	4CH	3518EV200_OV9732_W_WIFIKITS_8.1.5.4	2020-06-04 15:59:21
	9CH	NVR_HIWIFI3520D2G_9_V8.1.33.5	2020-06-04 15:59:03
	9CH	3518EV200_OV9732_W_WIFIKITS_8.1.5.4	2020-06-04 15:58:34
2MP	4CH	3518EV300_SP2309_W3T0A0M0C0P0_W_21.1.5.2	2021-02-24 15:07:53
		NVR_WIFIHI3520D2G_4_V8.1.29.1	2020-06-04 16:02:47
		3518EV200_IMX323_WIFIKITS_W_8.1.3.5	2020-06-04 16:02:25
		NVR_WIFI3536D2G_SW01_4_V8.1.32.2	2020-06-04 16:02:09
		3516EV100_F23_W30T0A0M0C0_W_8.1.29.2	2020-06-04 16:01:50
		3516EV100_F23_W30T0A2M0C0_W_8.1.29.2	2020-06-04 16:01:32
		3516EV100_F23_W30T0A0M4C0_W_8.1.29.2	2020-06-04 16:01:13
		3516EV100_F23_W30T0A0M3C0_W_8.1.29.2	2020-06-04 16:00:55
		NVR_WIFI3536D2G_SW01_BD_4_V9.1.1.4	2020-06-04 16:00:39
	9CH	FH8852V200W_JXF23_W3T0A0M0C0P0_W_21.1.9.1	2021-03-10 14:11:00
		3518EV300_SP2309_W3T0A0M0C0P0_W_21.1.5.2	2021-02-24 15:08:32
		NVR_SS621Q_9CH_WIFI_SW03_BD_V5_update_V21.1.6.4	2021-02-06 19:43:34
		NVR_HIWIFI3520D2G_9_V8.1.33.5	2020-06-04 16:05:18
		3518EV200_IMX323_WIFIKITS_W_8.1.3.5	2020-06-04 16:04:59
		NVR_WIFI3536D2G_HW01_8_V8.1.21.1	2020-06-04 16:04:41
		3516EV100_F23_W30T0A0M0C0_W_8.1.29.2	2020-06-04 16:04:20
		3516EV100_F23_W30T0A2M0C0_W_8.1.29.2	2020-06-04 16:04:05
		3516EV100_F23_W30T0A0M3C0_W_8.1.29.2	2020-06-04 16:03:46
		3516EV100_F23_W30T0A0M4C0_W_8.1.29.2	2020-06-04 16:03:32
		NVR_WIFI3536D2G_HW01_BD_9_V9.1.1.4	2020-06-04 16:03:11
4MP	4CH	NVR_WIFI3536D2G_SW01_4_V8.1.32.2	2020-06-04 16:05:58
	4CH	3516D_OV4689_W_WIFIKITS_8.1.20.4	2020-06-04 16:05:37
	9CH	NVR_HIWIFI3798_9_V7.1.38.2	2020-06-04 16:09:01
		3516D_OV4689_W_WIFIKITS_8.1.20.4	2020-06-04 16:06:45
		NVR_WIFI3536D2G_HW01_8_V8.1.21.1	2020-06-04 16:06:27
5MP	4CH	FH8856V500W_JXK05_W3T0A0M0C0P0_W_21.1.9.1	2021-03-10 14:52:05
		NVR_SS621Q_4CH_WIFI_SW03_BD_V5_update_V21.1.6.4	2021-03-10 14:50:25
		NVR_WIFI3536D2G_HW01_4_V8.1.38.5	2020-06-04 16:11:58
		3516D_OS05A10_W30T0A1M0C1_W_8.1.38.3	2020-06-04 16:11:28
		NVR_WIFI3536D2G_HW01_BD_4_V9.1.1.4	2020-06-04 16:11:08
		NVR_WIFI3536D2G_SW01_BD_4_V9.1.1.4	2020-06-04 16:10:41
8MP	4CH	FH88568_JXK05_W3T0A0M0C0P0_W_21.1.9.1	2021-03-10 14:43:37
8MP	4CH	NVR_SS621Q_4CH_WIFI_SW03_BD_V5_update_V21.1.6.4	2021-02-06 17:52:14

SigmaStar IP Camera

The SigmaStar IP Camera has adopted embedded system and a number of advanced IT technologies,such as audio/video codec technology(h.264,h.265,h.264+,h.265+),and integrated code compression, two-way audio intercom, intelligent analysis , PTZ, lens control

SigmaStar IP Camera

Resolution	Type	Firmware	Time	Download Url
2MP	AI	SSC336Q_SC200AI_W_22.1.06.2	2022-04-02 10:18:59
5MP	AI	SSC338Q_SC500AI_W_22.1.43.1	2023-02-21 17:40:43
8MP	AF	SSC338Q_SC8238_W_22.1.45.4	2023-02-21 17:33:13
8MP	WH	SSC338Q_SC500AI4K_W_23.1.28.5	2023-08-05 17:39:53

Hisilicon IP Camera

The Hisilicon High-definition network camera has adopted embedded system and a number of advanced IT technologies,such as audio/video codec technology(h.264,h.265,h.264+,h.265+),and integrated code compression, two-way audio intercom, intelligent analysis , PTZ, lens control, alarm input and output, buffer storage and network transmission and other functions.

Hisilicon IP Camera

Resolution	Type	Firmware	Time	Download Url
1MP	Normal	3518EV200_OV9732_W_8.1.30.5	2020-06-04 13:48:46
1.3MP	Normal	3518EV200_IMX225_W_7.1.34.5	2020-06-04 13:49:26
1.3MP	Normal	3518EV200_S3130_W_7.1.25.1	2020-06-04 13:49:05
2MP	Normal	3516EV200_IMX307_B1T0A1M0C0P1_W_20.1.33.1	2021-02-06 16:07:09
		3516EV200_F23_B1T0A1M0C0P1_W_20.1.33.1	2021-02-06 16:02:03
		3516CV500_IMX307_B1T0A1M0C0P1_W_20.1.28.2	2020-08-07 19:06:19
		3516CV500_IMX462_B1T0A1M0C0P1_W_20.1.29.2	2020-08-07 15:32:07
		3518EV200_IMX323_W_7.1.25.1	2020-06-04 14:13:38
		3516CV200_OV2718_W_7.1.26.4	2020-06-04 14:13:20
		3516CV300_IMX290_W_8.1.9.3	2020-06-04 14:13:02
		3516CV200_IMX323_W_7.1.25.2	2020-06-04 14:12:39
		3516D_IMX290_W_7.1.32.3	2020-06-04 14:08:48
		3516CV300_IMX323_W_8.1.9.3	2020-06-04 14:08:20
		3516CV300_IMX323_B1T0A1M0C1_W_9.1.5.2	2020-06-04 14:01:32
		3516CV300_IMX307_B1T0A1M0C1_W_9.1.5.1	2020-06-04 14:01:04
		3516CV300_IMX327_B1T0A1M0C1_W_9.1.9.5	2020-06-04 14:00:43
		3516EV100_F23_B1T0A1M0C1_W_9.1.12.2	2020-06-04 14:00:15
		3516CV300_IMX307_B1T0A1M0C1P1_W_20.1.3.2	2020-06-04 13:59:51
		3516CV300_IMX323_B1T0A1M0C1P1_W_9.1.1.6	2020-06-04 13:56:16
		3516CV300_IMX327_B1T0A1M0C1P1_W_20.1.2.3	2020-06-04 13:55:57
		3516EV100_F23_B1T0A1M0C1P1_W_9.1.1.6	2020-06-04 13:55:39
		3516EV200_SP2309_B1T0A1M0C0P1_W_9.1.26.2	2020-06-04 13:52:12
	SD	3516CV500_IMX462_B1T1A2M1C2P1_W_20.1.32.5	2021-02-06 16:09:31
		3516EV200_IMX307_B1T1A1M0C0P1_W_20.1.33.1	2021-02-06 16:07:35
		3516CV500_IMX307_B1T1A2M1C2P1_W_20.1.33.4	2021-02-06 16:02:50
		3516EV200_F23_B1T1A1M0C0P1_W_20.1.33.1	2021-02-06 16:01:26
		3516CV500_IMX307_B1T1A1M0C0P1_W_20.1.28.2	2020-08-07 19:04:42
		3516CV500_IMX462_B1T1A1M0C0P1_W_20.1.29.2	2020-08-07 15:31:19
		3516CV300_IMX323_TF_W_8.1.6.6	2020-06-04 14:24:33
		3516CV300_IMX290_TF_W_8.1.6.6	2020-06-04 14:24:10
		3516CV300_IMX323_B1T1A1M0C1_W_9.1.5.2	2020-06-04 14:23:51
		3516CV300_IMX323_B2T1A1M0C1_W_9.1.5.2	2020-06-04 14:23:32
		3516CV300_IMX307_B1T1A1M0C1_W_9.1.5.1	2020-06-04 14:23:15
		3516CV300_IMX307_B2T1A1M0C1_W_9.1.5.1	2020-06-04 14:22:58
		3516CV300_IMX327_B2T1A1M0C1_W_9.1.9.5	2020-06-04 14:22:09
		3516CV300_IMX327_B1T1A1M0C1_W_9.1.9.5	2020-06-04 14:21:51
		3516CV300_IMX307_B1T1A1M0C1P1_W_20.1.3.2	2020-06-04 14:21:17
		3516CV300_IMX307_B2T1A1M0C1P1_W_20.1.3.2	2020-06-04 14:20:56
		3516CV300_IMX323_B1T1A1M0C1P1_W_9.1.1.6	2020-06-04 14:20:33
		3516CV300_IMX323_B2T1A1M0C1P1_W_9.1.1.6	2020-06-04 14:20:08
		3516CV300_IMX327_B1T1A1M0C1P1_W_20.1.2.3	2020-06-04 14:16:38
		3516CV300_IMX327_B2T1A1M0C1P1_W_20.1.2.3	2020-06-04 14:16:17
		3516EV200_SP2309_B1T1A1M0C0P1_W_9.1.26.2	2020-06-04 14:15:56
	SL	3516CV300_IMX290_W_SL_8.1.15.3	2020-06-04 14:25:12
	MINI	3516CV500_IMX307_MINI_WIFI_BD_W_20.1.28.2	2020-08-07 19:04:03
		3516CV500_IMX307_MINI_BD_W_20.1.28.2	2020-08-07 16:06:01
		3516CV300_IMX290_MINI_W_7.1.48.2	2020-06-04 14:26:25
		3516D_IMX290_W_MINI_7.1.27.3	2020-06-04 14:26:07
		3516CV300_IMX307_MINI_BD_W_20.1.16.4	2020-06-04 14:25:51
	PTZ	3516EV200_IMX307_X10T1A1M0C0P1_W_20.1.33.3	2021-02-06 16:59:48
		3516CV500_IMX462_X10T1A1M0C0P1_W_20.1.33.4	2021-02-06 16:59:02
		3516CV500_IMX307_X10T1A1M0C0P2_W_20.1.25.4	2020-08-07 19:03:37
		3516CV500_IMX307_X10T1A1M0C0P1_W_20.1.28.2	2020-08-07 19:03:13
		3516CV300_IMX290_AF_5X_W_8.1.10.1	2020-06-04 14:35:52
		3516CV300_IMX323_AF_5X_W_8.1.9.3	2020-06-04 14:35:35
		3516CV300_IMX290_AF_5X485_W_7.1.36.4	2020-06-04 14:35:12
		3516CV300_IMX323_AF_5X485_W_7.1.37.2	2020-06-04 14:33:56
		3516CV300_IMX323_X10T0A1M0C1_W_9.1.8.2	2020-06-04 14:32:57
		3516CV300_IMX323_X10T1A1M0C1_W_9.1.8.2	2020-06-04 14:32:38
		3516CV300_IMX323_X11T1A1M0C1_W_9.1.8.2	2020-06-04 14:32:21
		3516CV300_IMX307_X10T0A1M0C1_W_9.1.7.1	2020-06-04 14:32:01
		3516CV300_IMX307_X10T1A1M0C1_W_W_9.1.7.1	2020-06-04 14:31:18
		3516CV300_IMX307_X11T1A1M0C1_W_9.1.7.1	2020-06-04 14:31:00
		3516CV300_IMX327_X10T0A1M0C1_W_9.1.11.1	2020-06-04 14:30:40
		3516CV300_IMX327_X10T1A1M0C1_W_9.1.11.1	2020-06-04 14:30:20
		3516CV300_IMX327_X11T1A1M0C1_W_9.1.11.1	2020-06-04 14:30:00
		3516CV300_IMX307_X10T0A1M0C1P1_W_20.1.3.2	2020-06-04 14:29:42
3516CV300_IMX307_X10T1A1M0C1P1_W_20.1.3.2		2020-06-04 14:29:22
3516CV300_IMX307_X11T1A1M0C1P1_W_20.1.3.2		2020-06-04 14:29:04
3516CV300_IMX323_X10T0A1M0C1P1_W_9.1.1.6		2020-06-04 14:28:44
3516CV300_IMX323_X10T1A1M0C1P1_W_9.1.1.6		2020-06-04 14:28:25
3516CV300_IMX323_X11T1A1M0C1P1_W_9.1.1.6		2020-06-04 14:28:05
3516CV300_IMX327_X10T0A1M0C1P1_W_20.1.2.3		2020-06-04 14:27:43
3516CV300_IMX327_X10T1A1M0C1P1_W_20.1.2.3		2020-06-04 14:27:28
3516CV300_IMX327_X11T1A1M0C1P1_W_20.1.2.3		2020-06-04 14:27:13
WIFI IPC_SD	3516CV300_IMX323_W_WIFIIPC_SD_8.1.5.5	2020-06-04 14:36:43
	3516CV300_IMX323_W1T1A1M0C1_W_9.1.8.2	2020-06-04 14:36:28
	3516CV300_IMX323_W1T1A1M0C1P1_W_20.1.16.4	2020-06-04 14:36:13
GUARD	3516CV300_IMX327_GUARD_BD_W_9.1.1.6	2020-06-04 14:37:06
AI	3516CV500_IMX307_AR_EM_AF_BD_W_21.1.3.5	2021-02-06 17:05:11
	3516CV500_IMX307_AR_EM_BASE_BD_W_20.1.52.2	2021-01-20 10:56:02
	3516CV500_IMX327_AR_EM_BASE_BD_W_21.1.2.6	2021-01-20 10:54:38
	3516CV500_IMX327_AD_BASE_BD_W_9.1.27.2	2020-06-04 14:40:21
	3516CV500_IMX327_AR_BASE_BD_W_9.1.27.5	2020-06-04 14:40:05
	3516CV500_IMX327_AR_AF_BD_W_9.1.34.4	2020-06-04 14:39:46
3MP	Normal	3516D_IMX123_W_8.1.10.3	2020-06-04 14:41:10
4MP	Normal	3516D_OV4689_W_7.1.35.4	2020-06-04 14:41:42
	SD	3516D_OV4689_W_SD_8.1.32.3	2020-06-04 14:42:29
	SD	3516D_OV4689_W_SD_S_8.1.6.2	2020-06-04 14:42:10
	BOX	3516D_OV4689_W_BOX_7.1.49.3	2020-06-04 14:43:06
	PTZ	3516D_OV4689_5NEWPTZ_W_SD_8.1.24.1	2020-06-04 14:47:40
	PTZ	3516D_OV4689_5NEWPTZ485_W_SD_8.1.15.2	2020-06-04 14:47:25
	WIFIIPC_SD	3516D_OV4689_W_WIFIIPC_SD_8.1.12.3	2020-06-04 14:48:04
	FISHEYE	3516D_IMX326_FISHEYE_MAX_W	2019-04-03 09:29:20
		3516D_IMX326_FISHEYE_BD_W	2019-01-09 10:52:17
		3516D_IMX326_FISHEYE_W	2017-10-20 16:50:24
	MINI	3516DV300_IMX335_MINI_WIFI_BD_W_20.1.33.6	2021-02-06 16:53:02
5MP	Normal	3516DV200_IMX335_B1T0A1M0C0P1_W_20.1.47.6	2021-02-06 16:04:48
		3516A_IMX178_W_8.1.11.6	2020-06-04 15:17:23
		3516D_OS05A10_B1T0A1M0C1_W_9.1.12.5	2020-06-04 15:17:06
		3516D_OS05A10_B1T0A1M0C1P1_W_9.1.53.1	2020-06-04 15:16:48
		3516D_IMX335_B1T0A1M0C1P1_W_9.1.52.2	2020-06-04 15:16:29
	SD	3516DV200_IMX335_B1T1A1M0C0P1_W_20.1.47.6	2021-02-06 16:05:08
		3516DV200_IMX335_B1T1A2M1C2P1_W_20.1.48.1	2021-02-06 16:03:56
		3516D_OS05A10_B1T1A1M0C1_W_9.1.12.5	2020-06-04 15:20:56
		3516D_OS05A10_B2T1A1M0C1_W_9.1.12.5	2020-06-04 15:19:46
		3516D_OS05A10_B1T1A1M0C1P1_W_9.1.53.1	2020-06-04 15:19:25
		3516D_OS05A10_B2T1A1M0C1P1_W_9.1.53.1	2020-06-04 15:18:44
		3516D_IMX335_B1T1A1M0C1P1_W_9.1.52.2	2020-06-04 15:17:53
	BOX	3516D_OS05A10_BOX_W_9.1.12.3	2020-06-04 15:21:40
	BOX	3516D_OS05A10_BOX_BD_W_9.1.1.6	2020-06-04 15:21:25
	PTZ	3516DV200_IMX335_X80T1A2M1C0P1_W_21.1.5.7	2021-02-22 14:30:06
		3516DV200_IMX335_X10T1A1M0C0P1_W_20.1.47.6	2021-02-06 16:55:14
		3516D_OS05A10_X10T0A1M0C1_W_9.1.12.5	2020-06-04 14:45:44
		3516D_OS05A10_X10T1A1M0C1_W_9.1.12.5	2020-06-04 14:45:22
		3516D_OS05A10_X11T1A1M0C1_W_9.1.12.5	2020-06-04 14:44:54
		3516D_OS05A10_X10T0A1M0C1P1_W_9.1.53.1	2020-06-04 14:44:40
		3516D_OS05A10_X10T1A1M0C1P1_W_9.1.53.1	2020-06-04 14:44:24
		3516D_OS05A10_X11T1A1M0C1P1_W_9.1.53.1	2020-06-04 14:44:02
		3516D_IMX335_X10T0A1M0C1P1_W_9.1.52.2	2020-06-04 14:43:45
		3516D_IMX335_X10T1A1M0C1P1_W_9.1.52.2	2020-06-04 14:43:30
	WIFIIPC_SD	3516D_OS05A10_W1T1A1M0C1_W_9.1.12.4	2020-06-04 15:23:01
		3516D_OS05A10_W2T1A1M0C1_W_9.1.12.4	2020-06-04 15:22:42
		3516D_OS05A10_W1T1A1M0C1P1_W_9.1.1.6	2020-06-04 15:22:26
		3516D_OS05A10_W2T1A1M0C1P1_W_9.1.1.6	2020-06-04 15:22:08
	AI	3516DV300_IMX335_AR_EM_BASE_BD_W_21.1.13.5	2021-04-12 11:04:03
		3516DV300_IMX335_AR_EM_AF_BD_W_21.1.11.2	2021-04-12 11:03:32
		3516DV300_IMX335_AR_BASE_BD_W_9.1.27.5	2020-06-04 15:15:17
		3516DV300_IMX335_AR_AF_BD_W_9.1.35.2	2020-06-04 15:15:03
6MP	SD	3516aV200_IMX326_W_8.1.2.2	2020-06-04 15:24:02
6MP	PTZ	3516AV200_IMX326_AF4X_AUDIO_TF_W_8.1.13.1	2020-06-04 15:25:34
8MP	Normal	3516AV300_IMX415_B1T0A1M0C0P1_W_20.1.35.3	2021-02-06 15:54:48
	Normal	3516AV300_IMX415_B1T0A1M0C0P2_W_20.1.26.2	2020-08-07 18:55:00
	SD	3516AV200_OS08A10_B1T1A1M0C0P1_W_20.1.33.5	2021-02-06 15:56:08
		3516AV300_IMX415_B1T1A2M1C0P1_W_20.1.35.3	2021-02-06 15:55:20
		3516AV300_IMX415_B1T1A2M1C0P2_W_20.1.26.2	2020-08-07 18:55:52
		3519V100_IMX274_W_7.1.39.3	2020-06-04 15:26:35
		3516AV200_IMX274_W_9.1.16.3	2020-06-04 15:26:21
		3516AV200_IMX274_B1T1A1M0C0P1_W_20.1.13.3	2020-06-04 15:25:51
	PTZ	3516AV300_IMX415_X10T1A2M1C0P1_W_20.1.32.5	2021-02-06 19:18:15
		3516AV200_OS08A10_X70T1A2M1C1P1_W_20.1.35.3	2021-02-06 16:56:56
		3516AV200_IMX274_AF4X_AUDIO_TF_W_8.1.15.2	2020-06-04 15:27:21
	WIFIIPC_SD	3516AV200_OS08A10_W2T1A1M0C1P1_W_9.1.1.5	2020-06-04 15:27:44
	AI	3516AV300_IMX415_AR_EM_BD_W_21.1.12.4	2021-04-12 11:04:46
12MP	SD	3519V101_IMX226_B1T1A1M0C0P1_W_20.1.13.2	2020-06-04 15:28:08
	BOX	3519V101_IMX226_BOX_BD_W_9.1.1.6	2020-06-04 15:28:22
	PTZ	3519V101_IMX226_X70T1A2M1C1P1_W_20.1.13.2	2020-06-04 15:28:37
	FISHEYE	3519V101_IMX226_FISHEYE_W_9.1.16.1	2020-06-04 15:36:22
	FISHEYE	3519V101_IMX226_FISHEYE_BD_W_9.1.46.3	2020-06-04 15:30:04

Ambarella IP Camera

The AmbarellaHigh-definition network camera has adopted embedded system and a number of advanced IT technologies,which integrated code compression, two-way audio intercom, intelligent analysis , PTZ, lens control, alarm input and output, buffer storage and network transmission and other functions.

Ambarella IP Camera

Resolution	Type	Firmware	Time	Download Url
2MP	Normal	s2l33m_imx322_W_7.1.25.1	2020-06-04 15:39:53
3MP	Normal	s2l55m_imx123_W_7.1.25.2	2020-06-04 15:40:25
4MP	Normal	S2L55M_OV4689_W_7.1.18.3	2020-06-04 15:42:54
6MP	FISHEYE	S2E66_IMX178_W_7.1.3.4	2020-06-04 15:43:12

Tools

The Search Tool is a tool for searching online devices.The software can search the local area network with all the online devices,and can display the device relevant information.The Search Tool can also be used to modify the device’s network parameters individually or in batch,upgrade device individually,and modify the device password in batch.

Tools

Tool name	Version Info	Time	Download Url
Search Tool(Windows)	SearchTool for WIN_V1.5.3.231115_R1	2023-12-13 14:22:03
Search Tool(Mac)	SearchTool for MacOS_1.3.0.220121_R2	2022-01-24 14:54:13
TestTool(Windows)	TestTool_v2.0.3.6906	2020-07-08 15:01:38
IPWizardIII(Windows)	IPWizardIII_2.2.5	2018-11-07 16:38:30

Manual

The manual provides documents such as the Quick Start Guide for electronic files, User Manuals, and Installation Guide for each product, making it easy to understand each product in a simple or comprehensive way!

Manual

Class	Title	Language	Type	Time	Download Url
IPC	IP PTZ web6.0 User Manual	English	pdf	2022-11-24 19:03:12
	IP Camera Quick Start Guide Web6.0	English	pdf	2022-10-20 11:35:14
	IP Camera Web6.0 User Manual	English	pdf	2022-06-27 19:12:28
	Wi-Fi IP Camera Quick Start Guide Ali	English	pdf	2020-07-13 11:28:52
	Smart IP Camera Quick Start Guide Ali	English	pdf	2020-07-13 11:28:17
	IP Camera Quick Start Guide Ali	English	pdf	2020-07-13 11:27:47
	Wi-Fi IP Camera Quick Start Guide 350	English	pdf	2020-07-13 11:11:09
	Smart IP Camera Quick Start Guide 350	English	pdf	2020-07-13 11:10:39
	IP Camera Quick Start Guide 350	English	pdf	2020-07-13 11:10:01
	Dual Smart IP Camera Quick Start Guide BD	English	pdf	2020-07-13 11:00:58
	Camera Quick Installation Guide（Split Type）	English	pdf	2019-09-30 15:37:20
	IP Camera Quick Start Guide CK	English	pdf	2019-08-15 13:35:42
	Wi-Fi IP Camera Quick Start Guide BD	English	pdf	2019-07-12 10:18:00
	Smart IP Camera Quick Start Guide BD	English	pdf	2019-05-14 16:48:50
	IP Camera Quick Start Guide BD	English	pdf	2018-09-21 08:33:56
	Camera Quick Installation Guide	English	pdf	2018-06-19 16:11:51
	WiFi IP Camera Quick Start Guide	English	pdf	2018-06-19 16:11:38
	IP Camera User Manual	English	pdf	2018-06-19 16:11:19
	IP Camera Quick Start Guide	English	pdf	2018-06-19 09:25:31
NVR	NVR Quick Start Guide_6.0.pdf	English	pdf	2023-08-04 14:16:26
	NVR User Manual_6.0	English	pdf	2022-10-20 10:18:03
	NVR Quick Start Guide BD 6.0	English	pdf	2022-10-20 10:17:26
	NVR Quick Start Guide BV_5.0	English	pdf	2020-08-03 16:20:12
	NVR Quick Start Guide Ali_5.0	English	pdf	2020-08-03 16:19:40
	NVR Quick Start Guide 350_5.0	English	pdf	2020-08-03 16:18:41
	NVR User Manual_5.0	English	pdf	2020-05-28 13:34:56
	NVR Quick Start Guide BD_5.0	English	pdf	2020-04-09 16:26:42
	Wi-Fi NVR Quick Start Guide BD	English	pdf	2019-10-18 14:04:24
	Smart NVR Quick Start Guide BD	English	pdf	2019-07-09 17:00:34
	NVR Quick Start Guide BD	English	pdf	2018-09-03 09:02:14
	NVR User Manual	English	pdf	2018-06-19 16:12:58
	NVR Quick Start Guide	English	pdf	2018-06-19 09:32:18
XVR	XVR User Manual_5.0	English	pdf	2020-11-11 17:47:54
	XVR Quick Start Guide BV_5.0	English	pdf	2020-08-03 16:32:42
	XVR Quick Start Guide 350_5.0	English	pdf	2020-08-03 16:31:59
	XVR Quick Start Guide Ali_5.0	English	pdf	2020-08-03 16:31:34
	XVR Quick Start Guide BD_5.0	English	pdf	2020-06-09 17:16:09
	Smart XVR Quick Start Guide	English	pdf	2019-09-03 08:39:55
	XVR Quick Start Guide BD	English	pdf	2018-09-04 16:11:40
	XVR Quick Start Guide	English	pdf	2018-06-19 16:26:52
	XVR User Manual	English	pdf	2018-06-19 16:26:30
EX-SDI&HD-SDI DVR	EX-SDI&HD-SDI DVR User Manual	English	pdf	2018-12-21 08:28:55
	EX-SDI&HD-SDI DVR Quick Start Guide BD	English	pdf	2018-09-03 09:07:57
	EX-SDI&HD-SDI DVR Quick Start Guide	English	pdf	2018-07-11 10:15:48
PLC Kits	PLC Kits Quick Start Guide	English	pdf	2018-06-19 16:30:26
PoE Kits	PoE Camera Security System Quick Start Guide	English	pdf	2023-09-27 14:20:55
	PoE Kits Quick Start Guide BD	English	pdf	2020-07-17 16:47:43
	PoE Kits Quick Start Guide BD 5.0	English	pdf	2020-07-17 16:29:19
WiFi Kits	Wi-Fi Camera Security System Quick Start Guide.pdf	English	pdf	2023-08-04 14:26:10
	Wi-Fi Kits Quick Start Guide BD PGE	English	pdf	2022-02-14 16:18:53
	Wi-Fi Kits Quick Start Guide BD 5.0	English	pdf	2021-03-30 10:25:27
	Wi-Fi Kits Quick Start Guide BD	English	pdf	2021-03-17 14:29:38
	Non-economical Wi-Fi Kits Quick Start Guide BD	English	pdf	2019-07-11 16:28:04
	Economy Wi-Fi Kits Quick Start Guide BD	English	pdf	2019-07-11 16:26:58
	Smart Wi-Fi Kits Quick Start Guide	English	pdf	2018-09-03 08:40:56
	Smart Wi-Fi Kits Quick Start Guide BD	English	pdf	2018-08-24 09:40:43
	Economy WiFi Kits Quick Start Guide	English	pdf	2018-06-19 16:37:07
	Non-economical WiFi Kits Quick Start Guide	English	pdf	2018-06-19 16:36:55
XVR Kits	XVR Kits Quick Start Guide BD 5.0	English	pdf	2020-07-17 16:27:25
	XVR Kits Quick Start Guide BD	English	pdf	2019-01-07 17:10:53
	Smart XVR Kits Quick Start Guide BD	English	pdf	2018-08-24 09:41:18
	XVR Kits Quick Start Guide	English	pdf	2018-06-19 16:40:16
	Smart XVR Kits Quick Start Guide	English	pdf	2018-06-19 16:40:02
Consumer WiFi Camera	LCY4B LongPlus Quick Start Guide	English	pdf	2022-06-23 16:09:43
	LCY4A LongPlus Quick Start Guide	English	pdf	2022-06-23 16:08:49
	LTP4F LongPlus Quick Start Guide	English	pdf	2022-03-28 18:06:34
	LongPlus Quick Start Guide	English	pdf	2021-03-17 14:26:03
	Consumer Fisheye Camera P3 Quick Start Guide	English	pdf	2018-06-19 16:40:37
PoE Switch	RT2418 Managed Optical Fiber PoE Switch User Manual	English	pdf	2021-07-15 13:51:11
	HT812(100M&1000M) HT811 HT412 HT1612 Series PoE Switch Quick Start Guide	English	pdf	2019-04-03 08:53:12
	RT2418 Managed Optical Fiber PoE Switch Quick Start Guide	English	pdf	2018-11-06 14:23:13
	24+2+2 Unmanaged Optical Fiber PoE Switch Quick Start Guide	English	pdf	2018-06-19 16:41:30
	24+2 Managed PoE Switch Quick Start Guide	English	pdf	2018-06-19 16:40:56
Search Tool	Search Tool User Manual for Win&Mac	English	pdf	2018-06-19 17:03:49
App	iVMS380 App User Manual	English	pdf	2020-11-09 14:52:33
	Aliluya App User Manual	English	pdf	2020-08-03 15:24:55
	iVMS350 App User Manual	English	pdf	2020-08-03 15:24:20
	ACESEE App User Manual	English	pdf	2019-09-02 10:10:19
	iVMS320 App User Manual	English	pdf	2019-01-16 09:59:10
	BitVision App User Manual	English	pdf	2018-12-20 17:21:30
	FreeIP App User Manual	English	pdf	2018-06-19 16:42:20
	VR Panorama App User Manual	English	pdf	2018-06-19 16:42:05
VMS	iVMS330 Plateform User Manual for windows	English	pdf	2020-11-09 15:06:16
	iVMS320 User Manual for Mac	English	pdf	2019-04-15 15:28:59
	iVMS320 Plateform User Manual for win	English	pdf	2019-04-15 15:28:02
	VMS User Manual for Mac	English	pdf	2018-06-19 16:48:21
	VMS User Manual for Win	English	pdf	2018-06-19 16:48:06
	VMS Lite User Manual for Mac	English	pdf	2018-06-19 16:45:35
	VMS Lite User Manual for Win	English	pdf	2018-06-19 16:45:24
Coaxial	Camera Quick Installation Guide(Split Type)	English	pdf	2019-11-01 15:35:23
Smart Device	AI Face Recognition Device Quick Start Guide 08GRW-EU QR	English	pdf	2021-10-09 09:23:13
	Intelligent Terminal Health code quick start guide 02	English	pdf	2021-09-28 09:33:20
	AI Face Recognition Device Quick Start Guide 08GRW	English	pdf	2021-08-03 10:13:44
	AI Face Recognition Device Quick Start Guide 08GR	English	pdf	2021-08-03 10:12:25
	AI Face Recognition Device User Manual	English	pdf	2021-07-16 10:50:34
	Smart Device 2000 Quick Start Guide 02GYWT	English	pdf	2021-04-20 14:51:30
	Smart Device 2000 Quick Start Guide 02GYT	English	pdf	2021-04-20 14:50:55
	Thermal Smart IP Camera Quick Start Guide BMMH256	English	pdf	2021-04-07 19:10:11
	Dual Smart IP Camera Quick Start Guide BD BMMH32	English	pdf	2021-04-07 19:08:54
	AI BOX Quick Start Guide 5.0	English	pdf	2021-03-30 10:35:09
	Thermal Smart IP Camera Quick Start Guide	English	pdf	2021-03-09 14:58:56
	AI Face Recognition Device Quick Start Guide 05GRW	English	pdf	2020-12-14 09:24:26
	AI Face Recognition Device Quick Start Guide 05GR	English	pdf	2020-12-12 14:45:36
	Thermal Smart IP Camera Quick Start Guide OWL256	English	pdf	2020-11-24 10:20:05
	Dual Smart IP Camera Quick Start Guide BD OWL32	English	pdf	2020-11-24 10:19:21
	Thermal Smart IP Camera User Manual	English	pdf	2020-11-04 09:13:13
	Thermal Smart IP Camera Quick Start Guide CMLDISS500T-256	English	pdf	2020-11-04 09:12:37
	Temperature Measuring Metal Detector Security Gate BD CMLDISS500T	English	pdf	2020-11-04 09:11:47
	Smart Device 2000 Quick Start Guide 03AY	English	pdf	2020-11-04 09:09:55
	Smart Device 2000 Quick Start Guide 03AYW	English	pdf	2020-08-03 15:13:17
	Smart Device 2000 Quick Start Guide 02GY	English	pdf	2020-08-03 15:11:47
	Smart Device 2000 Quick Start Guide 02GYW	English	pdf	2020-08-03 15:10:26
	Smart Device 2000 Quick Start Guide 02GYH	English	pdf	2020-08-03 15:08:36
Consumer Camera with Battery	IP Camera Quick Start Guide X86V1R4BR4A	English	pdf	2022-02-22 14:52:34
	IP Camera Quick Start Guide normal	English	pdf	2022-02-22 14:52:17
	Y2A(RX07)	English	pdf	2021-12-06 17:28:06
	R4B(X86)	English	pdf	2021-12-06 17:27:50
	R4A(V1)	English	pdf	2021-12-06 17:27:25
	R2B(V3)	English	pdf	2021-12-06 17:27:04
	R2A(X82)	English	pdf	2021-12-06 17:26:51
	Q2A(X85)	English	pdf	2021-12-06 17:26:28
	P4A(X87)	English	pdf	2021-12-06 17:26:11
	P2A(X81)	English	pdf	2021-12-06 17:25:40

BitVision

The BitVision client is an easy to use P2P network camera video monitoring professional mobile phone client software, connected by a sequence number, the only global P2P network and network cameras installed in the home or office, view real-time video images, and image capture, video. The scene situation users can learn in the shortest possible time home or office. P2P network camera of the software production and the company in the network of cooperation to normal use.

BitVision

Channels	Version Info	Time	Download Url
BitVision	BitVision_Android_V21.1.11	2021-10-12 14:45:19
	BitVision_Android_V21.1.9	2021-09-02 10:00:37
	BitVision_Android_V21.1.7	2021-07-16 08:54:29
	BitVision_Android_V20.1.46.1	2020-11-13 09:38:58

ACESEE

ACESEE is an application platform software that can be used with Smart wi-fi device, it is a service APP launched for families and businesses. Through ACESEE, you can easily check real-time and play-back videos of apartments, villas, shops, factories, offices and other places; through ACESEE ‘s alarm service, you can take safety protection at the first time once you receive abnormal information about the places you are concerned about. No matter where you are, your home and business are nearby always.

ACESEE

Channels	Version Info	Time	Download Url
ACESEE	ACESEE_Android_V1.0.41	2021-11-22 19:43:46
ACESEE	ACESEE_PC(Windows)_V1.0.0.10	2021-05-07 17:33:41

iVMS350

iVMS350 is an application platform software that can be used with Smart device。 Main function: 1:Remote-monitoring: View video via APP remotely, know what is going on anywhere and anytime; 2: Two way audio function: audio in and audio out; 3:Device sharing: Share the device with your family numbers, view together, 4:Motion detection Alarm: Alarm and picture capturing about abnormal situation, guard the security.

iVMS350

Channels	Version Info	Time	Download Url
iVMS350	IOT_iVMS350_Android_V21.1.05.3	2021-01-28 13:32:52
	IOT_iVMS350_Android_V20.1.41.4	2021-01-14 08:28:39
	IOT_iVMS350_Android_V20.1.39.1	2020-09-29 09:37:17
	IOT_iVMS350_Android_V20.1.36.4	2020-09-15 16:59:00

LongPlus

LongPlus is an application platform software that can be used with cloud device. Main function: 1:Remote-monitoring: View video via APP remotely, know what is going on anywhere and anytime; 2: Two way audio function: audio in and audio out; 3:Device sharing: Share the device with your family numbers, view together; 4:Cloud storage of timing video and alarm video.

LongPlus

Channels	Version Info	Time	Download Url
LongPlus	LongPlus_Android_V21.1.35	2021-10-14 20:36:07

IVS365

IVS365 is an application platform software that can beused with device module. Main function: 1:Remote-monitoring:View video with APP remotely,know what is going on any where and anytime; 2:Two way audio function:audio in and audio out; 3:Device sharing:Share the device with your family numbers,view together; 4:Motion detection Alarm:Alarm and picture capturing about abnormal situation,guard the security.

IVS365

Channels	Version Info	Time	Download Url
IVS365	IVS365_Android_1.0.0.211101_R6	2021-11-16 14:22:38
IVS365	IVS365_Android_1.0.0.210619_R3	2021-06-19 11:46:08

SDP2000

SDP2000 is an application platform software that can be used with smart terminal devices. It supports management devices through network protocols, integrates multiple functions such as device management, personnel management, access management, and report management. It provides flexible and diverse deployment solutions. The server can be connected to multiple intelligent terminal devices, manage multiple entrances and exits, and can be widely used in airports, entry and exit gates, train stations , government agencies, schools, scenic spots, large factories and other places that need to be identified to help customers achieve Efficient, safe and intelligent entrance and exit management

SDP2000

Channels	Version Info	Time	Download Url
SDP2000（Windows）	SDP2000_EN_x64_V2.6.3.220209_R2	2022-02-14 17:44:52

Senstar Thin Client User Guide 2024

admin — Sat, 02 Mar 2024 07:40:44 +0000

Senstar Thin Client User Guide 2024, The Senstar Thin Client is a simple and cost-effective device designed to display 1080p video from 30+ network video camera manufacturers via ONVIF Profile S, as well as from the Senstar Symphony VMS or any RTSP-compatible video source.

The device is ideal for space-constrained environments due to its compact design while its web-based interface makes it easy to configure and manage. The Senstar A10D Thin Client™ is a secure, reliable, and cost-effective PC alternative designed to display 720p or 1080p video from network video quickly and easily. The device can be controlled via the web, or through the convenience of your smartphone.

Supported Touch Screen Monitors for Thin Client 2.0.1

AG Neovo – http://ca.agneovo.com/

iiyama ProLite – http://www.iiyama.com/us_en/products/prolite-t1731sr-1/

For more information, see the Release Notes in the downloads page: https://xnet.senstar.com/Xnet/Downloads/ThinClientUpdate.aspx

Senstar A10D Thin Client Firmware Upgrade

The following article outlines how to check for firmware updates through Thin Client.

Optionally, you can manually download the firmware upgrade from here and then click Upgrade from the Maintenance section, as shown in step 2.

onnect to Thin Client using SSH

Enable SSH in Thin Client

SSH is disabled by default and any time a factory restore is performed.

1. Open a web browser and enter http://thinclientIP/EnableSSH. Recommended browsers include: Mirosoft® Internet Explorer, Mozilla®, Firefox®, and Google Chrome™.

2. The message “SSH Successfully enabled” appears.

3. If you are using Linux go to command–line and enter ssh @. For example, ssh root@10.234.1.10. When prompted enter the password.

4. If you are using Windows® ensure a version of PuTTY is downloaded.

a.In the PuTTY Configuration window enter the IP address of your Thin Client in the Host Name field.

b.Select Connection Type SSH.

c.(Optional) To assign a name for the connection enter it in the Saved Sessions field. A different name can be assigned to each of your Thin Clients.

d.Click Open.

e.If this is the first time that PuTTY was used to log in to the server with SSH a PuTTY Security Alert message is generated. Click Yes to continue.

f.When prompted enter your username and password. NOTE: Log in as the root user if this is the first time logging in to the server.

g.Press Enter. If the correct root password was entered, the prompt responds with a shell prompt: [root@yourservername ~]#

When you are done, you should consider disabling SSH. The link to disable SSH is http://thinclientIP/DisableSSH.

Cannot connect to ONVIF-compliant camera because no ONVIF stream available

Issue

Network cameras/encoders supporting ONVIF do not offer a way to set up an ONVIF stream/profile necessary for making an ONVIF connection from the Thin Client to the ONVIF-compliant device.

Solution

If the camera manufacturer does not provide a method for setting up ONVIF streaming profiles, use a third-party tool to do so. One such open source tool is the ONVIF Device Manager: http://sourceforge.net/projects/onvifdm/

Senstar Thin Client User Guide 2024

Device cannot connect to Video Source

Issue

The Thin Client cannot connect to Mobile Bridge, and you see an Invalid Video Source error when setting up or re-configuring the device as follows: “Unable to connect to video source. Please verify server address and credentials and try again.”

Solutions

• Ensure that the Symphony Mobile Bridge Server IP address, Port, and user credentials are correct.

• If a firewall or layer 3 switch is installed between the Thin Client and the Mobile Bridge Server and/or Symphony, ensure that the proper ports are forwarded and/or routed. See the Symphony Installation Guide and/or the Mobile Bridge Installation Guide for port information.

All Thin Client Articles

10313	Device does not power on
10314	HDMI output is not working or is cut off
10315	Device cannot connect to Video Source
10316	Camera views contain blank camera panels
10317	Cannot connect to ONVIF-compliant camera because no ONVIF stream available
10330	Connect to Thin Client using SSH
10340	Edges of the Displayed Image are Cropped
10347	Senstar A10D Thin Client Firmware Upgrade
10384	Cannot Log into Thin Client Using Chinese Characters
10401	Supported Touch Screen Monitors for Thin Client 2.0.1
10410	Connection Fails, Unable to Retrieve Live Video: Thin Client 2.1.0 – Mobile Bridge
10411	Thin Client 2.1.0 – Wrong time displayed in video decoration when connecting to cameras via Mobile Bridge
10414	2.2.0 Keyboard and Remote Control Functions
10420	Touch Screen Monitor Not Working with Thin Client

Camera views contain blank camera panels

Issue

Thin Client camera views contain one or more blank camera panels on the web interface and/or the HDMI output monitor.

Solution

The Thin Client can decode up to 1920×1080 at 30 FPS in H.264, MJPEG, or MPEG4. Ensure you have at least one (1) camera stream configured at this resolution or lower.

Note: Camera streams above 1920×1080 resolution cannot be decoded to the camera.

The Thin Client device automatically selects an appropriate video stream based on the resolution of the panel the video is being rendered in. Thin Client will select the stream with a resolution that most closely matches the panel’s resolution without exceeding it.

Therefore, it is recommended to have one (1) stream at 1920×1080 and another stream at 800×450 as the Thin Client will select the best stream automatically based on the camera view layout selected.

Cisco 2960-X and Catalyst SG300 switch with Thin Client

Issue

Thin Client is not connecting to cameras, not displaying cameras, not working properly on the network.

Reason

The network port is ‘flapping’ that is, going up and down constantly and so the Thin Client cannot connect.

Source of Problem: Cisco Switches

• (2960-X) and 2960 models

• Catalyst SG300 … (MPP)

The EEE (Energy-Efficient Ethernet) feature on the switch is the source of the issue. See Cisco bug report here:

https://quickview.cloudapps.cisco.com/quickview/bug/CSCus35889

Resolution

Disable the EEE feature on the switch. This resolves the issue with the Thin Client.

Edges of the Displayed Image are Cropped

Symptoms:

The edges of the displayed video images are cropped.

Probable Cause:

It is likely that overscan is enabled on the displays being used. Overscan is the term used to describe the situation when not all of an image is present on a viewing screen. By default most TVs and monitors are set to use overscan to compensate for potential artifacts at the edge of the screen from the incoming signal.

Solution:

Turn off overscan on all the displays being used. The procedure for this varies depending on the product; therefore, consult the documentation for your particular model for complete instructions.

Device does not power on

Issue

When you attempt to power on the Thin Client by plugging it in to a PoE switch, and one or more of the following occurs:

• The device does not power on.

• The device LED, located on the front of the device, do not light up, and the device does not boot up.

• You are unable to reach the Thin Client web interface by the device’s IP address.

Solutions

• Verify that the device is connected to a PoE switch.

• Ensure that the PoE switch has not exceeded its maximum power budget

HDMI output is not working or is cut off

Issue

The Thin Client is not displaying HDMI output on the monitor.

– or –

HDMI television output is partially cut off.

Solutions

• It is recommended to use the HDMI cable supplied with the Thin Client. DVI/VGA/HDMI converters may not work.

• Ensure that the overscan feature is disabled when using an HDMI television. See the television documentation for details.

Upgrading from a version older than 1.2.1.515

If you have a Thin Client version older than 1.2.1.515 do NOT update directly to Thin Client 2.01.

You MUST update to 1.2.1.515 first and then to 2.0.1.

The version number is displayed in the top left of the Web interface and in the About section at the top of the Settings page.

Connection Fails, Unable to Retrieve Live Video: Thin Client 2.1.0 – Mobile Bridge

Example Scenario:

When you connect a Thin Client to a PSA, the Mobile Bridge is installed with default values. The entered IP address is localhost or 127.0.0.1.

Issue:

Thin Client tries to retrieve live video and the connection fails.

Solution:

During Mobile Bridge setup, you must enter a unique IP address when Mobile Bridge is installed on the same machine as the Symphony Server. Do NOT enter 127.0.01 or localhost during the Mobile Bridge setup because the Thin Client will NOT be able to retrieve video via that Mobile Bridge.

Example:

Cannot Log into Thin Client Using Chinese Characters

Applies to Thin Client v2.0.0 and 2.0.1

Issue:

User tries but fails to log into Thin Client using Chinese characters in username or password.

Solution:

To set up your Thin Client so that users can log into the Thin Client using Chinese characters, you must modify Thin Client settings using the settings.sh script.

1.Enable SSH in Thin Client and log into SSH using PuTTy (Windows) or SSH (Linux).

2.Run the following command:

3.>/settings.sh MBCodepage 936

5.Note: If 936 (Simplified Chinese) does not work, try 950 (Traditional Chinese) >/settings.sh MBCodepage 950

6.Run the following command:

7.>/settings.sh MBCodepage

Note: To ensure settings are updated, it should print to screen, MBCodepage|936 or MBCodepage|950

If you run Mobile Bridge version 2.1.6 or newer, the code page is printed on start. Search for “Current encoding” in Mobile Bridge log:

Current encoding: xxxxx codepage: yyyyy

Thin Client 2.1.0 – Wrong time displayed in video decoration when connecting to cameras via Mobile Bridge

Issue:

When you connect to cameras via Mobile Bridge and you manually change the time in the Thin Client web interface, the time does NOT change on the video decoration. The time decoration in the video is always the time of the server to which the camera is connected.

Cause:

Thin Client converts the Symphony Server’s Coordinated Universal Time (UTC) to local time and displays it in the video decoration. The time decoration therefore is not affected by local system time.

Reason:

This is necessary because of historical video, which must show the converted time from the server.

Important: If the time is changed when connecting directly to the camera, the updated time is displayed in the video decoration.

2.2.0 Keyboard and Remote Control (CEC) Functions

Function	Remote Control Device	Keyboard
Select (from list)	Select	Enter
Cancel (list selection)	Exit Return	Esc
Escape Full Screen Mode	Exit Return	Return Esc
Clear Camera		Delete
Camera List	C (Yellow)	C
View Menu	D (Blue)	D
Play	Play	P
Pause	Pause	P
Live	Exit	Escape
Speed	12345	12345
Forward 1 second	9	]
Forward 10 seconds	>>	>.
Backward 1 second	7	[
Backward 10 seconds	<<	<,
Zoom Timeline In	-Volume	–
Zoom Timeline Out	+Volume	+=
Timeline Left	Left Arrow	Left Arrow
Timeline Right	Right Arrow	Right Arrow
Channel Up	+Channel	Page-Up
Channel Down	-Channel	Page-Down
*Date Picker
*Export
Live PTZ: Zoom In	Red	+
Live PTZ: Zoom Out	Green	–
Live PTZ: Pan Right	Right Arrow	Right Arrow
Live PTZ: Pan Left	Left Arrow	Left Arrow
Live PTZ: Tilt Up	Up Arrow	Up Arrow
Live PTZ: Tilt Down	Down Arrow	Down Arrow
Live PTZ: Home	Stop	Home
Live PTZ: Preset Menu	0	0
Live PTZ: Preset Number	123456789	123456789

* Mouse and touch control only.

Note: Consumer Electronics Control (CEC) has different trade names depending on the manufacturer. For example:

• Anynet+ with Samsung

• Simplink with LG

• Bravia Link and Bravia Sync with Sony

• VIERA Link and EZ-Sync with Panasonic

Touch Screen Monitor Not Working with Thin Client

Problem:

Touch screen monitor does not work with the Thin Client.

Issue:

The touch screen monitor must be on before powering on the Thin Client.

Resolution:

Ensure your monitor is on and restart the Thin Client.

Add Axis cameras with dewarped panoramic view to Thin Client devices

To see the video from an Axis fisheye camera in a dewarped panoramic view, you must manually add the camera using a direct connection with an RTSP URL.

1.On the camera, select the stream profile setting (for example, panorama), choose the resolution (for example, 1600×600), and select Mirror if required. For more information, see https://www.axis.com/support/faq/FAQ115871.

2.On the Thin Client device, manually add the camera using the following RTSP URL:

3.rtsp://ip_address/axis-media/media.amp?camera=profile_id2&resolution=resolution

Where ip_address is the IP address of the camera, profile_id is the stream profile setting for the camera, and resolution is the resolution of the camera.

Stream profile settings:

• Camera=1 Overview

• Camera=2 Panorama

• Camera=3 Double Panorama

• Camera=4 Quad View

• Camera=5 View Area 1

• Camera=6 View Area 2

• Camera=7 View Area 3

• Camera=8 View Area 4

Thin Clients do not display video when connecting through Mobile Bridge

Symptoms

Thin Clients do not display video when connecting to Symphony using Mobile Bridge.

Probable cause

The Thin Clients are using TLS 1.0 and the Mobile Bridge is using TLS 1.2.

Solution

Configure the Thin Clients to use TLS 1.0.

1.On the server that host the Mobile Bridge, close all browser windows.

2.Click Start.

3.Type regedit and press Enter.

4.Browse to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols.

5.Create a key called TLS 1.0.

6.In the TLS 1.0 key, create a key called Server.

7.In the Server key, create a 32-bit DWORD called Enabled and click OK.

8.Double-click Enabled and change the value to 1.

9.Click OK and close the Registry Editor.

10.Restart the Mobile Bridge and Thin Client.

SNMP settings for Thin Client devices

To connect to a Thin Client device using an SNMP browser, you must use the following settings in addition to the IP address of the Thin Client device.

Setting	Value
Address	The IP address of the Thin Client device.
Port	The port that the Thin Client uses for SNMP connections.
Read Community string	l2
SNMP version	2

The Ultimate Guide to EZVIZ Camera

admin — Fri, 09 Feb 2024 17:10:59 +0000

The Ultimate Guide to EZVIZ Camera, In today’s rapidly evolving world, security has become a paramount concern for individuals and businesses alike. With the rise in criminal activities and the need to protect our homes and assets, CCTV cameras Bhave become an essential tool for surveillance and monitoring. One of the leading brands in the market is EZVIZ, known for its cutting-edge technology and reliable security solutions.

In this comprehensive guide, we will delve into the world of CCTV cameras, with a special focus on EZVIZ security cameras. From the best EZVIZ camera models to their configuration, installation, accessories, and pricing, we’ve got you covered. So, let’s dive in and explore the realm of CCTV cameras and EZVIZ security solutions!

What is a CCTV Camera?

A CCTV camera is a video surveillance system that captures and records video footage in a specific area. It is a crucial tool for monitoring and deterring criminal activities, ensuring the safety of people and properties. CCTV cameras are widely used in various settings, including residential areas, businesses, public spaces, and government institutions. They provide a sense of security and act as a deterrent to potential wrongdoers.

The Ultimate Guide to EZVIZ Camera

Why Choose EZVIZ Cameras?

When it comes to CCTV cameras, EZVIZ stands out as a reputable and reliable brand. With a focus on innovation and advanced technology, EZVIZ has gained recognition for its high-quality security cameras. Here are a few reasons why you should choose EZVIZ cameras:

1.Cutting-Edge Technology: EZVIZ cameras are equipped with state-of-the-art features, including high-resolution imaging, night vision capabilities, motion detection, and two-way audio. These technological advancements ensure optimal performance and enhanced security.

2.Easy-to-Use: EZVIZ cameras are designed with user-friendliness in mind. The setup and configuration process is straightforward, making it accessible even for those with limited technical knowledge.

3.Reliability: With EZVIZ, you can trust that your security cameras will perform consistently and effectively. The brand has a proven track record of delivering reliable and durable surveillance solutions.

4.Wide Range of Options: EZVIZ offers a diverse range of security cameras to cater to various needs. Whether you require indoor cameras, outdoor cameras, dome cameras, or bullet cameras, EZVIZ has you covered.

5.Affordability: Despite their advanced features, EZVIZ cameras are competitively priced, making them an excellent choice for budget-conscious consumers.

With these compelling reasons, EZVIZ security cameras have become a popular choice among individuals and businesses seeking reliable surveillance solutions.

The Best EZVIZ Cameras on the Market

When it comes to choosing the best EZVIZ camera for your needs, several models stand out. Let’s explore some of the top-rated EZVIZ cameras available on the market:

1.EZVIZ C3X Outdoor Security Camera: The EZVIZ C3X is a standout outdoor security camera that offers exceptional video quality, even in challenging lighting conditions. It features dual lenses, one for capturing color images and another for infrared night vision, ensuring accurate and detailed surveillance footage.

2.EZVIZ C6N Pan-Tilt Camera: The EZVIZ C6N is a versatile pan-tilt camera that provides a 360-degree field of view. With its motorized pan and tilt capabilities, you can remotely control the camera’s movement and monitor a large area with ease.

3.EZVIZ LC1 Floodlight Camera: The EZVIZ LC1 combines the functionality of a security camera and a floodlight. This innovative camera illuminates the surroundings with bright LED lights and captures high-definition video footage, acting as a powerful deterrent to intruders.

These are just a few examples of the top-rated EZVIZ cameras available. Each model offers unique features and capabilities, allowing you to choose the one that best suits your surveillance requirements.

EZVIZ Camera Configuration Made Easy

Setting up and configuring your EZVIZ camera is a crucial step to ensure its optimal performance. Fortunately, EZVIZ offers user-friendly configuration options that simplify the process. Follow these steps to configure your EZVIZ camera:

1.Download the EZVIZ App: Start by downloading the EZVIZ app on your smartphone or tablet. The app is available for both iOS and Android devices and can be found on the respective app stores.

2.Create an Account: Launch the EZVIZ app and create a new account. This account will serve as your gateway to accessing and managing your EZVIZ cameras.

3.Add the Camera: Once your account is set up, follow the on-screen instructions to add your camera to the app. This usually involves scanning a QR code or entering the camera’s serial number.

4.Connect to Wi-Fi: During the setup process, you’ll be prompted to connect your camera to your Wi-Fi network. Make sure to select a secure network and enter the correct credentials.

5.Customize Settings: After successfully adding the camera, you can customize various settings, such as motion detection sensitivity, recording preferences, and notification alerts. Explore the app’s interface to familiarize yourself with the available options.

By following these steps, you can quickly and easily configure your EZVIZ camera, ensuring that it is ready to capture and monitor your desired area.

Step-by-Step EZVIZ Camera Installation Guide

Once you’ve configured your EZVIZ camera, the next step is its physical installation. Proper installation ensures optimal camera placement and coverage. Here’s a step-by-step guide to help you install your EZVIZ camera:

1.Choose the Mounting Location: Select an appropriate location for your EZVIZ camera. Consider factors such as the area you want to monitor, potential obstructions, and the camera’s viewing angle. It’s recommended to place the camera at a height that provides an optimal view while keeping it out of reach.

2.Mount the Camera: Use the provided mounting bracket and screws to secure the camera in place. Ensure that the mounting surface is stable and can support the weight of the camera.

3.Connect Power: Depending on the camera model, connect the camera to a power source. Some EZVIZ cameras are battery-powered, while others require a direct power connection. Follow the instructions provided with your specific camera model to complete this step.

4.Adjust the Camera Angle: Once the camera is securely mounted, adjust its angle to capture the desired area. Most EZVIZ cameras allow for flexible adjustment, enabling you to position the camera for optimal coverage.

5.Test the Camera: After installation, test the camera’s functionality to ensure it is capturing clear and accurate footage. Use the EZVIZ app to view the camera’s live feed and make any necessary adjustments.

By following these steps, you can successfully install your EZVIZ camera and have it ready to provide reliable surveillance and security.

Enhance Your EZVIZ Camera with Accessories

To further enhance the functionality and performance of your EZVIZ camera, consider utilizing compatible accessories. These accessories can expand the camera’s capabilities and offer additional convenience. Here are some popular EZVIZ camera accessories:

1.EZVIZ Wi-Fi Range Extender: If you have a large property or face Wi-Fi signal issues, an EZVIZ Wi-Fi range extender can boost and extend the camera’s wireless connectivity, ensuring stable and reliable performance.

2.EZVIZ PoE Adapter: Power over Ethernet (PoE) adapters allow you to power your EZVIZ camera through an Ethernet cable, eliminating the need for a separate power source. This can be especially useful for outdoor cameras or areas with limited access to power outlets.

3.EZVIZ Mounting Kits: Depending on your installation needs, EZVIZ offers various mounting kits, including wall mounts, pole mounts, and corner mounts. These kits provide additional flexibility in camera placement and ensure secure mounting.

4.EZVIZ MicroSD Cards: Expand your camera’s storage capacity with an EZVIZ MicroSD card. This allows you to store more video footage locally, providing a backup in case of internet connectivity issues or cloud storage limitations.

These are just a few examples of the accessories available for EZVIZ camera. Depending on your specific requirements, explore the range of accessories offered by EZVIZ to enhance your camera’s capabilities.

FAQs About EZVIZ Security Cameras

1. What is the resolution of the best EZVIZ camera model?

The resolution of EZVIZ cameras varies depending on the model. Some of the top-rated EZVIZ cameras offer resolutions up to 4K Ultra HD, ensuring crystal-clear and detailed video footage.

2. Can I remotely access my EZVIZ security cameras?

Yes, EZVIZ camera can be remotely accessed using the EZVIZ app. Whether you’re at home or away, as long as you have an internet connection, you can view the camera’s live feed, playback recorded footage, and customize camera settings using your smartphone or tablet.

3. Are EZVIZ dome cameras suitable for indoor and outdoor use?

Yes, EZVIZ dome cameras are designed for both indoor and outdoor use. They are built to withstand various weather conditions and offer a versatile surveillance solution for different environments.

4. How do I configure motion detection on my EZVIZ camera?

To configure motion detection on your EZVIZ camera, open the EZVIZ app and navigate to the camera’s settings. Look for the motion detection option and adjust the sensitivity and detection areas according to your preferences. You can also enable motion detection alerts to receive notifications whenever motion is detected.

5. Can I integrate my EZVIZ camera with smart home systems?

Yes, EZVIZ cameras are compatible with popular smart home systems such as Amazon Alexa and Google Assistant. This allows you to control your cameras using voice commands and integrate them into your existing smart home ecosystem.

6. Does EZVIZ offer cloud storage for video footage?

Yes, EZVIZ offers cloud storage options for video footage. By subscribing to EZVIZ’s cloud service, you can securely store and access your camera’s recordings in the cloud. The subscription plans vary based on storage capacity and duration.

Conclusion

When it comes to reliable and feature-rich security cameras, EZVIZ is a brand that stands out. With cutting-edge technology, user-friendly configuration, and a wide range of camera options, EZVIZ offers solutions to meet diverse surveillance needs. Whether you’re in Dubai, the UAE, or anywhere else, you can easily find EZVIZ cameras through authorized retailers and distributors.

By following the provided installation guide, configuring your EZVIZ camera, and exploring compatible accessories, you can maximize the performance and convenience of your surveillance system. With competitive pricing and a reputation for quality, EZVIZ cameras are an excellent choice for individuals and businesses seeking effective security solutions.

Ebitcam Setup And User Guide

admin — Wed, 13 Dec 2023 11:32:26 +0000

Ebitcam Setup And User Guide

Ebitcam is committed to be the global leading provider of smart space service. We offer: Smart Security Products ( Cloud Cameras, Cloud Box and Alarm Devices), Smart Home Series Products and Cloud Services( Cloud Storage, Big Data Processing, Artificial Intelligence, etc.)

As a national high-tech enterprises and double soft enterprise, Ebitcam always adheres to user-oriented, technological innovation as the driving force, and continue to create high-value products and services for users. We already has hundreds of core intellectual property rights, and all products have passed FCC/CE/ROHS etc. international certifications.

How to use Ebitcam PC Client

Using the Website browser or PC client

To access camera via web browser or download for PC client, please visit https://www.ebitcam.com/device . Connect camera to your network with the included Ethernet cable.

Log In & Sign Up

The following window will appear in the web browser and on the client side

· Enter your User name and Password, and click Sign in.（If you are a new user, Select “Sign up” and create a Username and Password.）

· The first time you log in, you need to install the video plugin.

· The website interface opens. If devices have been added, the current image for each active device is shown in the dashboard.

Note: for better viewing experience, you can download the EBITCAM PC client by clicking the “Download” in the upper right corner of the login screen.

Ebitcam Setup And User Guide

Main Interface

The camera features a number of different settings, all of which you will be able to access through the main interface. Keep in mind that when you are changing the settings, which we will be discussing in this chapter, the camera must first be live and active.

①Device Add button：Click the “+” to complete the device addition according to the wizard.

②Device delete button：Click to delete the added device.

See also How to add Ebitcam camera

③Device refresh button: Show all device thumbnails

④Device Thumbnails: For each device that has been added to the account, one thumbnail appears. Below the image, the Nickname of the device is listed.

⑤Stop/ Play：Press the button and you will be able to see the live feed.

⑥Record：to initiate a live recording.

⑦Snapshot：to create a snapshot image of the current view.

⑧Microphone：to transmit your voice through the device.

⑨Image setting：which enables you to set the mode for brightness, contrast, saturation, etc.

⑩Speaker：to transmit remote sounds.

⑪Resolution：user can choose the resolution of the images.

Pan, Tilt

On computers only: move camera left, right, up and down using directional controls. These controls are only available as you move the mouse to hover over the display edges (top,bottom, left and right in the middle). Not all cameras provide the full range of rotation, panning, tilting, etc.

Note:The screen can not be zoomed on the computer.

Playback

If you do not have an SD card in your camera, this will be a blank screen. If you do have an SD card in your camera and you capture videos, you will see a list of videos on the this screen.

· Day: Quickly view video time

· Edit: Delete the video

· Snapshot: Clicking on one of the pictures will open up the image into a separate popup, making it larger and easier to see.

· Record：Under the Records column, it will show you whether the record indicates video.

· Event: Display motion detection video.

· Duration: Select the length of each video recording, the default is half an hour.

See also How to add Ebitcam camera

Settings

· About：Provides information about your device.

· Nickname：Set a user-friendly name for your device.

· Admin Password：Change the Admin password for device.

· Guest Password： Create a Guest password for device.

· Network: Configure network settings.

· OSD (On Screen Display): Modify the on-screen display settings.

· SD Card: Enable the use of an SD Card. You can also format and unmount the SD Card.

· Storage Device: Enable a Cloud Box for additional storage, then enter the device ID and password.

· Motion sensitivity: You can change the sensitivity settings for day and night operation separately to improve motion detection. Scheduling Alerts: Schedule specific times when alerts should be active.

· Schedule Record : Schedule times when you want the camera to record. Options are either 24/7 or at specific times.

· Date/Time: Set the date and time for the device.

· System: Set System options such as restoring to factory settings, restarting, etc.

· Others: Miscellaneous options such as flipping the camera view, adjusting the audio, etc.

· Delete: Delete the device.

More (Account Settings)

The Settings page contains the following options:

· Software Version – View the current version of the software

· Account Admin Password – This enables you to change your account password.

· Account Guest Password – If you wish to allow someone access to your camera, you can assign them a user guest password, which can be disabled at any time. Guests can view what the cameras are broadcasting and can move the cameras, but they will not be able to make any changes in the settings or use the remote microphone.

· Connect Email – Enter an Email address. This is the email account to which notification is sent when you ask to reset your password.

· Exit – Exit the current account.

How to add Ebitcam camera

Introduction

Thank you for making the choice to purchase Ebitcam Camera. We’re sure that you will love everything that this fantastic security camera has to offer from the ease of setup and use to all of the fantastic features it offers. In this manual, we’ll cover everything you need to know about the camera, including how to set it up, how to download apps for your smartphone, and how to control all of the aspects of the camera right through our website.

Let’s get started so you can get your camera set up and running to provide you with that added measure of security you need for your peace of mind.

What Is the Ebitcam Camera?

The Ebitcam Camera offers users a number of functions that help to make it an ideal solution to those looking for added security and peace of mind in both home and office settings. Let’s examine some of the biggest benefits you will find now that you’ve chosen to use this security camera.

Traditional IP cameras tend to be difficult to install and use. The Ebitcam Camera does not have this issue. It’s relatively simple to set up and use, as you will see through the course of this manual. It is a plug and play system, and offers a wealth of different features.

In addition, it offers:

· WI-FI/3G/4G remote monitoring for real time control from anywhere

· Video in 1M/2M/3M/4M HD

· Motion detection function • Observe what is happening in real time from remote locations

· Capture and store video and images both manually and automatically

· Zoom in to get a better view of a specific area • Communicate with people (or pets) in the viewing area

· Hear what is happening in the viewing area

Users will be able to work control and use their security camera through a variety of different devices, including iOS and Android devices. We will cover those devices, as well as how you can use them, throughout the course of this book.

Quick install and connect

One of the best features of this camera is the fact that you can operate and control it through multiple sources. You can use the interface on your computer at the www.ebitcam.com site, or you can download an app for your iOS or Android device – it will work with both phones and tablets. Let’s examine how you can get and set up the app on each of these different platforms.

You can operate and control the cameras in several way by downloading and installing the Ebitcam app, available for the following platforms:

iOS or Android device (both phones and tablets). To use the application, you need to have:

– iOS devices: iOS 5.0 or above – Android devices – Android 2.1 or above; at least 600MHz. Laptop or computer for Windows or MAC Webpage on the website by logging into your account at the www.Ebitcam.com site. The following sections detail installing and using the Ebitcam mobile app for iOS and Android devices.

Downloading the Ebitcam App

Download ‘ Ebitcam ‘ APP from APP Store(iOS ) or Google Play Store(Android).

PC users please download our APP: https://www.camapp365.com/ebitcam/ebitcam-for-pc

Creating an Account

To use the camera, you will need to set up an account with Ebitcam.

To create an account:

· In the Ebitcam app on your mobile device,press I am a new user Sign up .

· The Sign Up page opens. Create a User name and a Password.

Logging in to the EBITCAM Account

· Locate the Sign in link:

· Enter your user name and password in the appropriate fields.

· Click Sign in.

Note: If you forgot your password, you can click the Forgot password link.

Connecting the Device

Access to the camera is accomplished with an Ethernet or Wi-Fi connection:

· Ethernet: If you plan to use the device through a wired connection, you simply connect an Ethernet cable from the Ethernet interface to your router. The device will then show up on your network.

· Wi-Fi: If you plan to connect through Wi-Fi, you will find the camera on the network once it is hooked up and the power is turned on. You will be able to add the camera, using the Add a device option, on the Ebitcam app.

See also How to use Ebitcam PC Client

To connect your device to your network:

· Connect the device to a power source and wait approximately one minute for the camera to fully power On. If you connect via an Ethernet connection, the wired network light will flash green three times every three seconds, indicating that the camera is connected normally.

· Connect your mobile device to the same Wi-Fi on which the device is running.

Note: This only needs to be done once during the initial setup. After you connect your device to the network, you need to log in to your EBITCAM account and add the device to it.

Add camera to account

Click on ‘+’ in top left corner, select the device model, scan the QR code and add the device ID, and enter the network connection interface.

Select network connection method

When network configuration, you can choose Wi-Fi configuration or ethernet configuration.

Wi-Fi connection

Click the WiFi connection icon and press the RESET button to enter the WiFi configuration mode. Input the WiFi password, the connection should besuccessful!

Note: ① Press RESET key, hold for 1-2 seconds to enter the WiFi configuration,longpress10-12 seconds to restore the factory settings.

② If the WiFi configuration fails, check the following:

· That your wireless network is turned on and active.

· That you have entered the correct Wi-Fi password.

· That your Wi-Fi is 2.4 Ghz. If it still unable to connect, try to connect using an Ethernet cable.

③ The Outdoor Cameras only supports wired connections for WiFi.

Ethernet connection

Plug in the network cable and click the Ethernet Connection icon to connect to the network, change the password, rename the device, set the time zone and you are now ready to access the device.

Using Apps for iPhone and Android

Camera List Previews

The camera list panel contains all cameras you have added to your account. Each preview picture has various indicators for online, password changed status,offline or alarm.

Account Settings for Mobile Devices

The Settings page for iOS and Android are very similar. Minor differences are Account Settings for Mobile Devices indicated below.

The Settings page for mobile devices contains the following options:

· Notification Center: Set the alarm mode, select the sound or vibration.

· My Folder：Check local recording

· In the Password section: User admin password：Enter the Old password, and a new password, and then enter the new password again in the Confirm password field.

User guest password：If you wish to allow someone access to your Camera, you can assign them a user guest password, which can be disabled at any time. Guests can view what the cameras are broadcasting and can move the cameras, but they will not be able to make any changes in the settings or use the remote microphone.

Binding email：Enter an email address. This is the email account to which Notification is sent when you ask to reset your password.

About：Software version

At the bottom of the screen, there is a Clear cache button. Click this to clear the cache on your mobile device. The original snapshots and/or videos stored on either your SD card or your Storage Device are not deleted when you click Clear Cache.

View a camera’s live video

To view a camera’s live video, touch a preview picture. Initial display will show a navigation bar with Buttons of record, snapshot, microphone, speaker, and Image setting buttons.The navigation bar will Disappear after two seconds.Touch anywhere on the live view to activate it again.

The following icons are located on each video image on the screen:

· Record (to initiate a live recording)

· Snapshot (to create a snapshot image of the current view)

· Microphone (to transmit your voice through the device)

· Speaker (to transmit remote sounds)

· Image setting (which enables you to set the mode for brightness, contrast,saturation, etc.)

· Resolution (user can choose the resolution of the images.)

· History Access (which opens to the History page and a filter)

· Device settings (which opens with a list of Settings tabs)

See also How to use Ebitcam PC Client

Pan, Tilt, Zoom

· Pan: Touch and swipe to the left or right to rotate the camera left or right.

· Tilt: Likewise, touch and swipe up or down to tilt the camera view up or down.

· Zoom : Zoom is accomplish two fingers touching the screen as if to pinch.Move two touching fingers apart to zoom in;Move two fingers together to zoom out.

SD card video recording setup

Please go to Setting to enable the recording function after the SD card is inserted into the card slot on the camera.

Note: Please insert and remove the SD Card when the power switch is in the OFF position.

Step 1: View the video

Step 2: Go to Setting Page

Step 3: Select ‘Record’

Step 4: Select ‘Continuous Recording’

Step5: Open the ‘Enable Recording’ button, Click ‘Apply’

Device Settings

The Device Settings Page features a number of different tabs that are just to the right of your cameras. You are able to switch between the different cameras to access the settings information for each of them. Let’s look at the long list of items under this section.

· About

· Nickname

· Date/Time

· System

· Admin Password

· Guest Password

· Alarm

· Record

· Accessory

· SD Card

· Storage Device

· Cloud storage

· Network

· OSD (On Screen Display)

· Others

About

In this section, you will find information about the particular camera that you are using.

It features several sections:

· Model – Shows the model of the camera you are using.

· Firmware Version – This shows the current firmware version you are using.

· Device ID – This is the identifying number for your device.

Nickname

In this section, you will be able to enter a nickname for your camera. Simply type the name into the box and then click on apply.

Now, that camera will go by that particular nickname when it shows up on the left side of the screen. This can make it nice and easy to know which camera is which quickly.

Date/Time

In the Date/Time tab, you can set the date and time for your camera. Choose the date, time, and the time zone. You can also choose to synchronize to the local date and time automatically. However, you can change the time manually if you prefer. You will want to have the correct date and time so you can schedule your recordings correctly.

System

Under System, there are three sections under System, as detailed below:

● Online upgrade

Online upgrade displays the current version number and shows if there is a newer version. You will see a red dot next to the Setting icon identifying that there is a new upgrade available. To download and install the latest software version, click Update.

● Restore to factory settings

If you click Restore, it will restore the camera to the factory defaults, which can restore to factory settings be helpful in case you have made changes to the camera and want to cancel these changes.

● Restart device

Clicking Restart reboots the camera. It is the same as unplugging the camera and plugging it back in again but is accomplished remotely. Note: When the camera goes office, such as when using the Restart button, the snapshots are deleted if you do not have storage.

Device Admin/Guest Password

● Admin Password

Each camera can have an Admin password. You can choose to give a person admin permissions on a single camera, but not all of the other cameras in your system, when you change the password through this setting.

● Guest Password

If you wish to grant someone access to your camera, you can assign them a device guest password, which can be disabled at any time. Guests can view what the cameras are broadcasting and can move the cameras, but they will not be able to make any changes in the settings or use the remote microphone.

Alarm

The camera carries the mobile detection and alarm. After the mobile detection is opened, the alarm information can be sent to the mobile phone when the camera detects the moving events and the objects are moved.

See also How to use Ebitcam PC Client

Record

Under the Record tab, you have the ability to enable recordings based on two different options: Continuous Recording and Event record. You should enable one of these options if you wish to schedule recording times automatically.

Accessory

The cameras can detect motion in the viewing areas and can as a result of that detection, take a snapshot, record a video, trigger an alert, etc.

The Accessory tab offers two options to configure what the camera should do if and when motion is detected in the covered area:

● Motion Detection

Select the Motion Detection tab to determine how sensitive the camera is when it comes to sensing motion. You can change the sensitivity settings for day and night operation separately to improve motion detection.

● Add Accessory

The Add Accessory is for external devices connected to the camera. This setting will only occur if the camera has RF peripheral functions.

SD Card

The SD Card section indicates whether you have an SD card in the camera and whether it is enabled.

● To use the SD card, place it into the slot on the back of the camera.

● If the camera does not recognize the SD card, remove the card and unplug the camera. Put in the SD card and then plug in the camera. The camera will reboot, and then it should be recognized.

Note: It is always recommended that you format the card after installation.

Recording Device

Using the Recording Device option, you can introduce another element of The Recording Device , the Cloud Box. The Cloud Box is an ideal DIY (Do It Yourself ) security solution for homes and small businesses that require the recording of many hours of continuous video.

To use a Cloud Box, you must first connect the Cloud Box to the same network where one or more cameras are connected. Once you have confirmed that the Cloud Box is connected, you need to enter the Cloud Box ID and password and enable its use in the Recording Device tab.

Cloud Storage

The cloud storage function is a video storage function developed by wireless ip cameras based on moving object detection technology.

When a camera detects moving events such as someone walked and objects were moved, the camera will automatically start to record,and highly encrypted upload to the cloud. At the same time effectively avoiding the loss of key evidence caused by human destruction, SD card damage, you can feel at ease.

Network

Warning: If you change the settings on this tab, it is possible that the network can be disconnected.

The Network Tab enables you to choose the network interface that you want to use – Ethernet or Wi-Fi. When you choose Ethernet, you can view the MAC address, the network status, and the IP information.

Once your device is connected, it is recommended that you do not change the settings or click Apply on the Network tab, as this is likely to cause you to be disconnected from the Network.

OSD (On Screen Display)

In the OSD tab, you are able to manage what displays on the video screen. These settings include:

● Display Text – Add text that will show up on the video screen.

● Display Date – Choose whether to display the date on the screen and the type of date format (MM-DD-YYY or YYY-MM-DD).

● Display Time – Choose whether to display the time on the screen and the time format (12 hour or 24 hour).

● Display Day of the Week – Choose whether to display the day of the weekon the live screen. After changing the settings, click Apply.

Others

Use the sliders to adjust the Speaker and the Microphone. You can make the Others volume higher or lower with these sliders. Sliding to the right makes the volume go higher, and sliding to the left makes it lower.

Flip is used when the camera is mounted upside down (for example, when it is attached to a ceiling). It will fiip the images viewed from the camera (either snapshot or recordings) so that they appear properly.

Bullet and Turret Camera Installation Guide

admin — Fri, 08 Dec 2023 13:39:01 +0000

Bullet and Turret Camera Installation Guide, There are various types of CCTV cameras nowadays, turret, dome, bullet, and many more. But out of all these cameras, there are two that stand out. Turret and dome, these two cameras look very similar in appearance, yet what they offer can be very different at the same time. Knowing the difference will help you out when it comes to buying a camera.

What is required:

What is included:

Optional Additional Hardware:
Cinder block and brick wall anchors

Step 1
Apply the drill template sticker where you will mount the camera.
If the cable will be mounted externally, make sure to note the direction of the cable exit.

Step 2
If mounting to drywall:
Drill three holes according to the drill template using a 3/16” drill bit.

If mounting to cinder block / brick:

Drill three holes according to the drill template using a 3/16” masonry drill bit.

If mounting to sheet metal:
Drill three holes according to the drill template using a 1/8″ drill bit.

Step 3 (optional, if routing cable internally)

If routing the ethernet cable internally, use a 1” hole saw to create the routing hole according to
the drill template.

Step 4
If mounting to drywall:
Apply the drywall wall anchors and gently hammer them in.

If mounting to cinder block / brick:

Apply the cinder block / brick wall anchors and gently hammer them in.

Step 5
If mounting to drywall, cinder block or brick:
Start by screwing in the top screw. Tighten by hand to avoid stripping the wall anchors.

If mounting to sheet metal:

Directly screw into the sheet metal. No wall anchors are required.
Start by screwing in the top screw. Tighten by hand to avoid stripping the hole.

Step 6
If mounting the cable externally:
Make sure the cable exit is sitting within the cable exit groove before fully tightening the
mounting screws.

If mounting the cable internally:

Route the cables into the pass through hole.

Step 7
For the Turret camera:
Snap the camera cover onto the mounting plate.

Use the Spot AI dashboard to view the camera field of view while adjusting the camera angle as

desired.

Step 8
Once the camera angle is set, use an allen key to tighten the set screw.

Step 9
Remove the camera protective lens covers from the camera lens.

Note:

Examine the RJ45 waterproof kit provided. One gasket is to cap the ethernet end closed. It is
not needed. Discard this part. You will only need what is circled in blue.

Bullet and Turret Camera Installation Guide

The order of assembly is as shown below:

There is a ridge on the inside of the main housing and the grommet. These should mate when
assembled.

Step 10

Assemble the grommet into the main housing.
Assemble the (1) screw cap then (2) the main housing with grommet insert onto the ethernet
cable.

Step 11
Assemble the gasket to the RJ45 receptacle pigtail from the camera side. Ensure that it is
properly seated for an appropriate seal.

Step 12
Using an insulation removal tool, strip the cable jacket of your ethernet cable.

Step 13

Orient your cable wires to be inserted into the RJ45 connector

Step 14
Prepare the wires for the RJ45 connection by trimming the wires to 1/2″ in length.

Step 15

Check the wire order once more, then with clip side down, push the wires into the RJ45
connector. Ensure all wires slide smoothly into the appropriate wire grooves.
Double check all wires are seated in the correct position.

Step 16
Then place the RJ45 connector into the crimping tool and crimp the wire.
Many RJ45 crimping tools are all-in-one, stripping and crimping at the same time.

The completed connection should look like the image below. If you have an ethernet cable

tester, this is a good time to test the connections for continuity prior to use.

Step 17
Plug in the ethernet connection into the camera RJ45 receptacle pigtail.
Slide the waterproof housing over the connection and twist the bayonet lock.
Lastly, tighten the end cap to create a watertight seal of the grommet on the wire jacket.

We hope this article was useful to you, please leave us a comment or feedback as it will help us improve our customer support center.

How to do RTSP Directly from Ubiquiti IP Cameras in order to be use on Spot Dashboard

This guide will show you how simple and effective it is to add a camera to your SpotAI appliance using auto-discovery and quick activation. If you have cameras connected to an NVR that you need to add, check out this article.

In order to use Ubiquiti IP Cameras, you will first need to make sure you are running the latest firmware on the camera and then enable the “Standalone mode” on this unit.

1. Connect the camera to the network as outlined in the Quick Start Guide (QSG) that came with your camera. QSG’s current versions are also downloadable in the Downloads page, within each product’s Documentation section.

2. Update the camera’s firmware to the newest available (also found on the Downloads page).

3. Log in to the camera.

a. On a new install, the wizard will appear. Select Standalone mode.

b. If this camera is already in use, go to the Configure tab and ensure it is set to Standalone mode and click Save.

> Once you have saved the Standalone configuration settings simply head back to the Spot Dashboard and type ” /s0 ” where the Path field is located and click authenticate.

Source: https://help.ui.com/hc/en-us/articles/221314008-UniFi-Video-How-to-Utilize-RTSP-Directly-From-the-Camera

We hope this article was useful to you, please leave us a comment or feedback as it will help us improve our customer support center.

Adding an Existing 3rd Party NVR to the Spot Dashboard

This article will guide you through how to pull video streams from an existing 3rd party NVR. This is for the scenario where cameras are connected to the 3rd party NVR rather than to the network directly. If you have cameras connected to the network directly that you need to add, check out this article.

Spot AI Dashboard

Step 1: Click on Configure at the top of the page.

Step 2: Go to Locations, find the location of interest and click Edit.

Step 3: Go to Cameras if you’re not already there and the Spot AI dashboard will automatically search for your cameras and NVRs.

Step 4: Spot Genius will attempt to auto-authenticate and find how many streams the NVR has, but if that fails, please enter the following:

• Username and password: This will be your 3rd party NVR’s username and password. If you don’t remember, please look at your NVR brand and model number and google the NVR’s default username and password.

• Test Path: This is the link to provide the RTSP path for your camera brand and model. Use this link to find the RTSP path of your camera or just Google “RTSP path” for the camera brand and model. Please note: you just need to input what comes after the IP address and Port in the path URL i.e. for the example RTSP path:

• RTSP URL: rtsp://username:password@192.168.1.5:554/cam/realmonitor?channel=1

• You only need to enter: /cam/realmonitor?channel=1

• If the NVR isn’t able to be activated with the RTSP path set to “1”, sometimes the cameras aren’t connected to the first port on the NVR, but rather one of the middle ports. Verify if this is the case by looking at the camera connections on the back of the NVR. If they start at port 8, change the channel in the RTSP path from “1” to “8”.

Step 5: Once you have entered the information. Please click Authenticate. If all inputs were valid, you will see a still image populate from the cameras with a few streaming options.

For the best viewing experience, choose the streaming option which has the specs closest to:

For Appliances starting with sn5a and up, and enterprise Appliances (snae, snea, snae2):

• Video Encoding: H.265/H.264 (H.264 is acceptable if H.265 is not an option)

• Video resolution: Up to 5MP (2560×1920 [4:3] or 2880×1620 [16:9])

• FPS: 15

• Rate Control/Bitrate Type: CBR (Constant)

• Bitrate: 2048 Kbps

• I-Frame Rate: 15 (should match FPS, may not be an available setting)

For Appliances starting with sn4e and up:

• Video Encoding: H.265/H.264 ((H.264 is acceptable if H.265 is not an option))

• Video resolution: Up to 2MP (1920×1080)

• FPS: 15

• Rate Control/Bitrate Type: CBR (Constant)

• Bitrate: 2048 Kbps

• I-Frame Rate: 15 (should match FPS, may not be an available setting)

Step 6: Click Activate on each stream.

If you are stuck at any step, please reach out to Spot AI Support for assistance.

We hope this article was useful to you, please leave us a comment or feedback as it will help us improve our customer support center.

Adding a New Camera to the Spot Dashboard

This article will guide you through how to add a camera to your Spot AI Dashboard using auto-discovery and auto-activation. These steps will require a Spot IVR having already been added to the current location. If that still needs to be done please follow this article. If you have cameras connected to a 3rd party NVR that you need to add, check out this article.

Step 1: Click on the Configure tab located at the top of the page.

Step 2: Go to Locations in the left-side menu, find the location of interest, and click Edit.

Step 3: Go to Cameras and the Spot AI dashboard will automatically search for your cameras and you’ll see a listing of all available cameras to choose from.

Step 4: Spot Genius will attempt to automatically authenticate all discovered cameras.

1.If the cameras are automatically authenticated, all you will need to do is click the Auto-Activate button on the camera listing. The appliance will immediately start ingesting video and you’re done!

2.If Spot Genius is unable to auto-authenticate the camera, it will be listed with “Enter Credentials”, in which case, all you need to do is click on the listing and enter the credentials for the camera. Once authenticated, Spot Genius will use the same credentials to authenticate all cameras of the same Vendor.

3.If the camera has “Manually Activate Stream“, Spot Genius was able to authenticate the camera but doesn’t have a working RTSP path. An RTSP path just needs to be added in order to activate the camera.

For the best viewing experience, choose the streaming option which has a resolution closest to:

For Appliances starting with sn5a and up, and enterprise Appliances (snae, snea, snae2):

• Video Encoding: H.265/H.264 (H.264 is acceptable if H.265 is not an option)

• Video resolution: Up to 5MP (2560×1920 [4:3] or 2880×1620 [16:9])

• FPS: 15

• Rate Control/Bitrate Type: CBR (Constant)

• Bitrate: 2048 Kbps

• I-Frame Rate: 15 (should match FPS, may not be an available setting)

For Appliances starting with sn4e and up:

• Video Encoding: H.265/H.264 ((H.264 is acceptable if H.265 is not an option))

• Video resolution: Up to 2MP (1920×1080)

• FPS: 15

• Rate Control/Bitrate Type: CBR (Constant)

• Bitrate: 2048 Kbps

• I-Frame Rate: 15 (should match FPS, may not be an available setting)

This is the optimal resolution for low latency and seamless web viewing.

Troubleshooting cameras not showing in the list:

If you do not find your camera in the list of devices, here are some troubleshooting steps:

• IP address search: Go to your existing NVR and go to any individual camera stream and check for details. Find the IP address of the camera, and use “Add a Device” [check image below] to manually add the camera

• Adding Camera Subnet search: Ensure that the appliance is connected to the same network as the cameras. Often times internet access and camera network might be separate and you will have to use the second ethernet cord provided to ensure the Spot appliance is connected to both the internet and the camera network. For a more detailed article on setting this up – Setting up Dual Network Interfaces

• More detailed troubleshooting for camera discovery can be found here: Troubleshooting Camera Setup Discovery Issues

Troubleshooting cameras not authenticating or activating:

• Username and password: This will be your camera’s username and password. If you don’t remember, please look at your camera brand and model number and google the camera’s default username and password. If the default doesn’t work, google the instruction to factory reset your particular camera name and model.

• Test Path: This is the link to provide the RTSP path for your camera brand and model. If you’re not sure what it is, Google “RTSP path” for the camera brand and model. Please note: you just need to input what comes after the IP address and Port in the path URL i.e. for the example RTSP path:

• RTSP URL: rtsp://username:password@192.168.1.5:554/cam/realmonitor?channel=1

• You only need to enter: /cam/realmonitor?channel=1

• Spot AI cameras with MAC addresses starting with 2c:6f:51, and 0c:cc:47 use the following RTSP path:

• Port: 554

• Test Path: /

• Spot AI cameras with MAC addresses starting with b4:4d:43 use the following RTSP path:

• Port: 554

• /snl/live/1/1

• More detailed troubleshooting for camera authentication and activation issues can be found here: Troubleshooting Camera Authentication and Activation Issues

Changing the password of an already activated camera:
If you need to change the password of a camera, please see the Camera Password Guide. Once changed, access the camera on the Spot Dashboard (either through Maintain or Configure > Edit), click on the Connection and update the password entry there, then click Authenticate. If it’s correct you will see “Valid Connection” show up in green text.

Here is video showing how to add cameras on dashboard

https://youtu.be/-iUb3MhBamA

We hope this article was useful to you, please leave us a comment or feedback as it will help us improve our customer support center.

Camera Password Guide

As part of the initial camera installation process, Spot strongly recommends changing the camera password from the default credentials to something more secure. The supported characters, default credentials, and how to change the password for the Spot cameras are included below.

Default Credentials:

Username: admin

Password: spot2330 OR admin

For cameras with MAC addresses beginning with 0c:cc:47:

Passwords can be up to 32 characters in length, and can include upper and lowercase letters, numbers, and the following special symbols: ~!@#$%^&*-_+=|;:,./?`

Changing the Password:

1.Log into the Native Camera Config page.

2.Click Setup > Security > User

3.Choose the admin user > Edit

4.Enter the Old Password, (new) Password, and confirm the new Password > OK

For cameras with MAC addresses beginning with 2c:6f:51:

Passwords can be up to 31 characters in length, and can include upper and lowercase letters, numbers, and the following special symbols: ~!@#$%^&*-_+=|;:,./?

1.Log into the Native Camera Config page.

2.Click Configuration > System > Security

3.Choose the admin user > Edit

4.Enter the Old Password, make sure Modify Password is checked, (new) Password, and confirm the new Password > Save

We hope this article was useful to you, please leave us a comment or feedback as it will help us improve our customer support center.

Onvif Device Manager Complete Installation Guide

admin — Wed, 29 Nov 2023 14:11:06 +0000

Onvif Device Manager Complete Installation Guide, ONVIF Device Manager is a software application used to administrate network video servers and cameras within CCTV systems. The User Guide describes the product installation, video encoder, network and analytics configuration, the software update and troubleshooting. Thus, the document is intended for the personnel responsible for administrating CCTV systems and separate network video surveillance devices with the help of ONVIF Device Manager.

1.1System Requirements

• Windows XP SP3 operation system (or higher; Windows 7 recommended)

• Microsoft .NET Framework 4

• 1 Gb RAM (2 Gb recommended)

• 40 Мb of free drive space

1.1ONVIF Device Manager Setup

1.Download onvifdm.msi setup-file from Synesis (http://synesis.ru/ru/surveillance/downloads) or SourceForge (http://sourceforge.net/projects/onvifdm/) web site.

2.Run onvifdm.msi.

Setup Wizard will check if Microsoft .NET Framework 4 is installed to the computer. If it is absent, the following message is displayed.

Onvif Device Manager Complete Installation Guide

How to Configure Pharos Device

admin — Tue, 28 Nov 2023 12:00:11 +0000

How to Configure Pharos Device, TP-Link’s free Pharos Control Software allows users to easily manage unlimited Pharos products for complete, unhindered network scalability. Batch management helps simultaneously configure and manage multiple devices, giving administrators an efficient, cost-effective and centralized management platform for an optimized network.

Definition: In AP mode, the device acts as a central hub and provides wireless access point for wireless clients.

Take CPE as an example.

Access web management page of CPE

Please follow this link to access the web interface of CPE.

Note:CPE210 is a 2.4GHz device which can only broadcast 2.4GHz wireless network;CPE510 is a 5GHz device which can only broadcast 5GHz wireless network.Here we take CPE510 as example in this article.

Run Quick Setup

Step 1:

Go to Quick Setup-> Choose “Access Point” –> Click Next

Step 2:

The default IP Address of CPE is 192.168.0.254,we can change it to other IP addresses to fit in the main router’s network.For example,if the main modem/router’s IP Address is 192.168.1.1,we can set up the CPE510 as 192.168.1.* (*=2~254)，Subnet Mask 255.255.255.0 .

It is also fine to leave it as the default value if you are not sure about the main router’s IP address,then click Next.

Step 3:

Customize your wireless name (SSID) and password

SSID: (Rename Your Wireless Name)

Security: WPA-PSK/WPA2-PSK

PSK Password: (Create a Private Password)

Step 4:

Click: Finish, and wait for the settings to take effect, it takes about 1 minute.

Relocate the CPE

You may now unplug the computer from the LAN port of the PoE adapter,and connect the wired network(internet modem/router) into the LAN port.

Final Computer Setup Reversion(For Windows OS)

We need change the IP settings back on the computer after the configuration.

Please find Local Area Connection/Ethernet on the computer, if you cannot remember the procedure, please refer to the FAQ again.

How to login to the Pharos’ web management page?

How to Configure Pharos Device

Go to Properties →Internet Protocol Version 4(TCP/IP)→ Select “Obtainan IP address automatically” and “Obtain DNS server address automatically”

Click OK to exit

Click OK again to apply the settings.

Final Computer Setup Reversion (For Mac OS X)

Go to the Apple->System Preferences->Network-> Highlight Ethernet –>Configure IPv4: Using DHCP.

Click Apply.

Get to know more details of each function and configuration please go to Download Center to download the manual of your product.

This guide introduces how to build a wireless network using the CPE/WBS products:

1. Check the System Requirements

2. Log In to the Device

3. Set Up the Wireless Network

The following parts detailedly introduces these steps.

1Check the System Requirements

Operating System:

Microsoft Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10, Linux, or Mac OS X.

Web Browser

Google Chrome, Safari, Firefox, and Apple Safari. IE browsers are not recommended.

2Log In to the Device

Before configuring the device, you need to access the PharOS configuration interface. Follow the steps below:

1)Connect your PC to the device.

2)Set the IP address of your PC as static IP address on 192.168.0.X subnet (X ranges from 2 to 253, e.g.192.168.0.10)

Figure 2-1Specifying the IP Address

3)Launch a web browser on and enter the management IP address of the device (192.168.0.254 by default) in the address bar to load the login page of the PharOS configuration interface.

Figure 2-2Entering the Management IP Address

4)Use admin for both of User Name and Password. Select the appropriate language from the Language drop-down list. Read and agree the terms of use, then click Login.

Figure 2-3Loging In

5)Create a new username and password for network security. Click Finish to log in to the PharOS.

Figure 2-4Creating a New Account

3Set Up the Wireless Network

You can use the Quick Setup wizard to quickly configure your device step by step. Choose the suitable operation mode according to your network environment and follow the step-by-step instructions.

3.1Access Point

Follow the steps below to configure the device as Access Point mode:

1)Go to the QUICK SETUP page, select Access Point and click Next.

Figure 3-1Selecting an Operation Mode

2)In the LAN Settings section, specify the LAN IP address and the Subnet Mask for the device. Then, click Next.

Figure 3-2Specifying the LAN Settings

3)In the Wireless AP Settings section, specify the basic wireless parameters to create a wireless network. Click Next.

.	Note: It is recommended to specify Security as WPA-PSK/WPA2-PSK for the network security. You can keep the default settings or specify the parameters according to your need. For details, refer to Configure the Wireless Parameters.

Figure 3-3Specifying the Wireless AP Settings

4)In the Finish section, review the configurations and click Finish to complete the quick setup.

Figure 3-4Checking the Settings

5)Connect the device according to your network topology and use it normally.

3.2Client

Follow the steps below to configure the device as Client mode:

1)Go to the QUICK SETUP page, select Client and click Next.

Figure 3-5Selecting an Operation Mode

2)In the LAN Settings section, specify the LAN IP Address and the Subnet Mask for the device. Then, click Next.

Figure 3-6Specifying the LAN Settings

3)In the Wireless Client Settings section, click Survey to search for the upstream wireless network.

Figure 3-7Searching for Upstream Wireless Networks

4)Select the desired wireless network and click Connect.

.	Note: There may be two or more networks with the same SSID in the AP list. Click Lock to AP to select the SSID and AP simultaneously, which can make the device connect to the specific AP next time.

Figure 3-8Selecting an Upstream Wireless Network

5)In the Wireless Client Settings section, specify the wireless parameters to connect to the specified wireless network. Click Next.

.	Note: Make sure that Security and PSK Password are the same as the upstream wireless network’s. Other parameters set in this page and those of the upstream wireless network should be compatible with each other. For details, refer to Configure the Wireless Parameters.

Figure 3-9Specifying the Wireless Client Settings

6)In the Finish section, review the configurations and click Finish to complete the quick setup.

Figure 3-10Checking the Settings

7)Connect the device according to your network topology and use it normally.

3.3Repeater (Range Extender)

Follow the steps below to configure the device as Repeater (Range Extender) mode:

1)Go to the QUICK SETUP page, select Repeater and click Next.

Figure 3-11Selecting an Operation Mode

2)In the LAN Settings section, specify the LAN IP address and the Subnet Mask for the device. Then, click Next.

Figure 3-12Specifying the LAN Settings

3)In the Wireless Client Settings section, click Survey to search for the upstream wireless network.

Figure 3-13Searching for Upstream Wireless Networks

4)Select the desired wireless network and click Connect.

.	Note: There may be two or more networks with the same SSID in the AP list. Click Lock to AP to select the SSID and AP simultaneously, which can make the device connect to the specific AP next time.

Figure 3-14Selecting an Upstream Wireless Network

5)In the Wireless Client Settings section, specify the wireless parameters to connect to the specified wireless network. Click Next.

.	Note: Make sure that Security and PSK Password are the same as the upstream wireless network’s. Other parameters set in this page and those of the upstream wireless network should be compatible with each other. For details, refer to Configure the Wireless Parameters.

Figure 3-15Specifying the Wireless Client Settings

6)In the Finish section, review the configurations and click Finish to complete the quick setup.

Figure 3-16Checking the Settings

7)Connect the device according to your network topology and use it normally.

3.4Bridge

Follow the steps below to configure the device as Bridge mode:

1)Go to the QUICK SETUP page, select Bridge and click Next.

Figure 3-17Selecting an Operation Mode

2)In the LAN Settings section, specify the LAN IP address and the Subnet Mask for the device. Then, click Next.

Figure 3-18Specifying the LAN Settings

3)In the Wireless Client Settings section, click Survey to search for the upstream wireless network.

Figure 3-19Searching for Upstream Wireless Networks

4)Select the desired wireless network and click Connect.

.	Note: There may be two or more networks with the same SSID in the AP list. Click Lock to AP to select the SSID and AP simultaneously, which can make the device connect to the specific AP next time.

Figure 3-20Selecting an Upstream Wireless Network

5)In the Wireless Client Settings section, specify the wireless parameters to connect to the specified wireless network. Click Next.

.	Note: Make sure that the Security and PSK Password are the same as the upstream wireless network’s. Other parameters set in this page and those of the upstream wireless network should be compatible with each other. For details, refer to Configure the Wireless Parameters.

Figure 3-21Specifying the Wireless Client Settings

6)In the Wireless AP Settings section, specify the parameters to create a new wireless network for the downstream clients. Click Next.

Figure 3-22Specifying the Wireless AP Settings

7)In the Finish section, review the configurations and click Finish to complete the quick setup.

Figure 3-23Checking the Settings

8)Connect the device according to your network topology and use it normally.

3.5AP Router

Follow the steps below to configure the device as AP Router mode:

1)Go to the QUICK SETUP page, select AP Router and click Next.

Figure 3-24Selecting an Operation Mode

2)In the WAN Connection Type section, specify the connection type according to your need and click Next.

Figure 3-25Specifying the WAN Connection Type

The device supports three types of the WAN connection, including PPPoE, Dynamic IP and Static IP. You can contact with your ISP to confirm your WAN connection type.

»PPPoE

Select PPPoE and click Next, then the following page will appear. In the WAN Settings section, specify the parameters that are provided by your ISP and click Next.

Figure 3-26Specifying the WAN Settings

»Dynamic IP

Select Dynamic IP and click Next. In this type, the device will obtain a WAN connection automatically without any WAN configurations.

»Static IP

Select Static IP and click Next, then the following page will appear. In the WAN Settings section, specify the parameters that are provided by your ISP and click Next.

Figure 3-27Specifying the WAN Settings

3)In the Wireless AP Settings section, specify the basic wireless parameters to create a wireless network. Click Next.

.	Note: It is recommended to specify Security as WPA-PSK/WPA2-PSK for the network security. You can keep the default settings or specify the parameters according to your need. For details, refer to Configure the Wireless Parameters.

Figure 3-28Specifying the Wireless AP Settings

4)In the Finish section, review the configurations and click Finish to complete the quick setup.

Figure 3-29Checking the Settings

5)Connect the device according to your network topology and use it normally.

3.6AP Client Router (WISP Client)

Follow the steps below to configure the device as AP Client Router (WISP Client) mode:

1)Go to the QUICK SETUP page, select AP Client Router (WISP Client) and click Next.

Figure 3-30Selecting an Operation Mode

2)In the WAN Connection Type section, choose the connection type according to your need and click Next.

Figure 3-31Specifying the WAN Connecting Type

The device supports types, PPPoE, Dynamic IP and Static IP for the WAN connection. You can contact with your ISP to confirm your WAN connection type.

»PPPoE

Select PPPoE and click Next, then the following page will appear. In the WAN Settings section, specify the parameters that are provided by your ISP and click Next.

Figure 3-32Specifying the WAN Settings

»Dynamic IP

Select Dynamic IP and click Next. In this type, the device will obtain a WAN connection automatically without any WAN configurations.

»Static IP

Select Static IP and click Next, then the following page will appear. In the WAN Settings section, specify the parameters that are provided by your ISP and click Next.

Figure 3-33Specifying the WAN Settings

3)In the Wireless Client Settings section, click Survey to search for the upstream wireless network.

Figure 3-34Searching for Upstream Wireless Networks

4)Select the desired wireless network and click Connect.

.	Note: There may be two or more networks with the same SSID in the AP list. Click Lock to AP to select the SSID and AP simultaneously, which can make the device connect to the specific AP next time.

Figure 3-35Selecting an Upstream Wireless Network

5)In the Wireless Client Settings section, specify the wireless parameters to connect to the specified wireless network. Click Next.

.	Note: Make sure that Security and PSK Password are the same as the upstream wireless network’s. Other parameters set in this page and those of the upstream wireless network should be compatible with each other. For details, refer to Configure the Wireless Parameters.

Figure 3-36Specifying the Wireless Client Settings

6)In the Wireless AP Settings section, specify the parameters to create a new wireless network for the downstream clients. Click Next.

Figure 3-37Specifying the Wireless AP Settings

7)In the Finish section, review the configurations and click Finish to complete the quick setup.

Figure 3-38Checking the Settings

8)Connect the device according to your network topology and use it normally.

YI IoT Camera User Manual

admin — Tue, 14 Nov 2023 09:52:29 +0000

YI IoT Camera User Manual, This article contains all the contents of YI IoT, multiple ways to add, settings of YI IoT camera functions, how to use the computer, and will be continuously updated.Before you start you need to download YI IoT APP and register your account.

Applicable to: Cameras with YI IoT APP or any other brand cameras using YI IoT. YI IoT Light bulb camera is also applicable to this guide

YI IoT and YI Home are different apps, if you are looking for a guide to YI Home, check out: How To SetUp YI Home or Kami Camera

YI IoT Camera APP download

YI IoT supports Android and iPhone, you can download it from google play or app store.

Register your account and login

YI IoT only supports email registration, or you can sign in with Facebook.

Connect YI IOT Camera

Connect power

Before add YI IoT camera, please connect YI IoT camera to the power supply first.

After the device is successfully started, wait for about 20s, and you can start scanning when you hear a beeping sound.

Add camera

There are 3 ways to add a YI IoT camera, we recommend using ‘WiFi connection’ to add a YI IoT camera.

Click the ‘+’ icon, then click ‘Scan code binbing’, scan the QR code on YI IoT camera, the APP will show the recommended way to add.

Follow the instructions on the APP to add a YI IoT camera.

Can’t find the QR code on the YI IoT camera? You don’t need to scan the QR code, you can add the camera manually.

Add camera: WiFi connection

1. Select WiFi connection, make sure YI IoT camera is beeping, click ‘l heard the beep‘ > Next.

Drop drop sound

Note: Only when YI IoT camera beeps ‘drop-drop’, you can add YI IoT camera, no beep please reset YI IoT camera.

2. Enter your WiFi password, then click next.

If the app does not show your wifi, please make sure your phone is connected to wifi.

3. The app shows the QR code to YI IoT camera to scan, phone is 4-8 inches away from the camera, camera will issue a voice prompt for a successful scan.

After the camera issued voice prompts click “I heard Waiting to connect“, then enter the next step

YI IoT camera scan to QR code

You can turn on ‘try sonic binding’, to improve the connection success rate.

4. Wait for YI IoT camera to connect to wifi, set the camera name after successful connection.
The new YI IoT camera comes with free cloud storage, or click ‘<‘ to cancel.

Add camera: Hotspot config to wifi

1. Select ‘Hotspot config to wifi‘,make sure YI IoT camera is beeping, click ‘l heard the beep‘ > Next.

See also YI IoT Light Bulb Camera Review and SetUp

Drop drop sound

Note: Only when YI IoT camera beeps ‘drop-drop’, you can add the camera, no beep please reset the camera.

2. Enter your wifi password, then connect the phone WiFi to the network with”CAM_ “the default password is: 12345678 and return to the APP

3.Back to YI IoT APP, wait for YI IoT camera to connect to wifi, set the camera name after successful connection.

How to use YI IoT Camera without Internet？

If you don’t have wifi, or use YI IoT camera without internet, you can use Hotspot direct connect.

But you can’t watch YI IoT camera remotely, you can’t receive alarm notifications, you can only use the simplest functions.

1. Select Hotspot direct connect, then connect the phone WiFi to the network with”CAM_ “the default password is: 12345678 and return to the APP

2. Go back to the app, click on to connect, and now you can use the camera.

Note: This mode can only be used if you connect to the camera’s hotspot wifi.

YI IoT Important Function Settings

Share the camera

Sharing the camera allows multiple phones to use the camera.

1. Click on the share icon > Share cameras with your family,You can choose QR Code or YI loT account to share.

Note: The other party needs to have a YI IoT account to add a camera.

QR Code Share

1. Select QR Code, Select the permissions available to share, and then tap Share.

2. Ask invitee to open the app and press the account icon in the lower right corner of the page.

Press the QR Code icon in the upper right corner and have your friend scan.

YI loT account Share

1. Select YI IoT account, select shareable permissions, enter the invitee’s YI IoT email address, and click Share.

2. YI IoT APP will send a notification to your invitee. Your invitee needs to confirm invitation in the App.

Recording Settings

The camera will only be displayed when the SD card is inserted SD card recording settings, inserting the SD card will, the camera will restart.

By default, the camera is activated with Event recordi, after activating motion detection, the camera will automatically record when it detects motion.

You can set the recording mode in SD card recording.

All time recording: The camera will record all the time and will not stop.
Event recording: Only record when an alarm event is detected

All-day Recording: 24-hour operation
Custom: You can set the time to start recording, (up to 3)

View Camera Recording

Click on the Activity to enter the interface, ‘‘ is the cloud storage video, ‘‘ is the SD card video.

The blue time indicates the time when there is video recording.

Motion Detection Settings

After turning on motion detection, the camera detects motion and the app will push an alarm notification.
The motion detection recording is set in the SD card recording.

You can set the detection sensitivity and notification frequency in Smart Detection, and you can also activate the alarm sound.

Motion Detection: Motion detection switch
Sensitivity Level – High：The camera will generate an alert and video when detecting the object slightly shaking.

Sensitivity Level – Medium：The camera will generate an alert and video when detecting the object moving at an moderate.

Sensitivity Level – LOW：The camera will generate an alert and video when detecting the object moving significantly.

Alert Frequency: Low – 10 minute，Medium – 5 minute， High – 1 minute
Schedule: Set alarm notification working time

Camera alarm sound: When activated, the camera will sound an alarm when it detects motion.

Motion tracking Settings

Motion tracking is activated in Camera Settings.
Motion tracking allows you to track moving objects, and the camera will follow the movement of the object.

YI IoT Light bulb camera Setup

YI IoT Light bulb camera has the same function as a normal camera, the main feature is that it can be mounted on a light stand.
If your YI IoT camera supports Light, you can see the ‘‘ icon in the live screen. By clicking the ‘‘ icon, you can select the Light working mode.

Auto: When in night vision mode, the camera detects the movement of objects, the camera will start Light.

Manual switch: You can choose Open or Close to switch the Light manually.

YI IoT APP Interface Description

1. Watch 4 cameras at the same time 2. Add cameras

3. switch camera display 4. Share cameras

5. Cloud storage 6. Camera settings 7. alarm information

8. alarm information 9. cloud storage

10. personal information 11.Cloud Storage

12. Flip video screen 13. camera settings

14. save the video on the phone 15. voice intercom

16. sound switch 17. Screenshot

18. Full screen zoom 19. alarm message

20. view camera video 22. Control camera movement

Video Tutorials

YI IoT For PC

YI IoT supports Windows computers, and you can download the software here.

How To Add YI IoT Camera To Your Computer?

If you have added a camera to the YI IoT APP, you can use the camera on your computer by simply logging into your account.

1. Login to software, no account please register first.

2. Click ‘+’ , make sure your camera is beeping, click ‘I heard “Waiting to connect”‘.

Note: Only when the camera beeps ‘drop-drop’, you can add the camera, no beep please reset the camera.

3. Enter your wifi name and password, then click Please choose Wi-Fi

Note: The name and password are case-sensitive

4. Let the camera scan the QR code, If you hear “QR Code scan is successful”, please click Next.

5. Wait for the camera to connect to the wifi, click Save after successful connection.

7. Double-click the camera to watch the video.

YI IoT For PC Interface Description

1.Enlarge the video

2.alarm message

3.camera settings

4.downloaded cloud storage video

5.BUG FEEDBACK

6.set save folder

7.add camera

8.camera

9.cloud storage video

10.memory card video

11.camera switch

12.Pause video

13.control camera movement

14.switch resolution

15.Sound switch

16.full-screen viewing

Why add YI IoT camera failed？

Please check the following issues, then reset the camera and add it again.

1.Ensure camera is powered up and waiting for networking;

2.Ensure camera has successfully identified the QR code and heard “QR code scanned successfully”,

3.Ensure Wi-Fi name and password are correct;

4.Try to restart the router or modem and make sure the camera is as close to the router as possible;

5.Check if Wi-Fi is 2.4G (some cameras support 5G)

I heard “wifi connection failed” or “wifi password error”

Weak WiFi signal, please move device or cell phone closer to WiFi router, or try rebooting WiFi router.
Make sure the wifi password is correct

I heard “Pairing has timed out”

Reset the camera and then re-add it.

What to do if I did not hear “QR Code scan is successful”?

1.The plastic cover on the new camera has to be removed and make sure that the lens on an old camera is clean.

2.The QR code cannot be read if the display resolution of your mobile phone is too low, too dark or it is too far from the camera lens.

3.please reset your camera.

How to reset YI IoT camera？

The camera can be reset only after the camera is started, Press and hold the reset button for 5 seconds.

Reset the sound of the YI IoT camera

Can YI IoT Camera connect to YI Home or Kami Home APP?

No, YI IoT can only connect to YI IoT camera.

Why some YI IoT camera features I don’t have?

1.YI IoT camera and APP will be updated all the time, you may be using the old version.

2.Different models of YI IoT camera may have some differences

3.It is recommended to contact your camera seller

YI IOT CAMERA FAQ

Why do YI IoT cameras offline?

YI IoT camera keeps going offline, usually because it can’t connect to wifi.

1. wifi signal is weak, put the YI IoT camera close to the router
2. restart YI IoT camera, the camera will reconnect to wifi
3. Reset the camera and reconnect the YI IoT camera
4. Still keep offline, maybe the wifi module of YI IoT camera is faulty, we suggest contacting your camera seller

Why are YI IoT cameras often offline?

YI IoT cameras are often offline, usually for the following reasons

1. The wifi signal of the location where you put the YI IoT camera is too weak, you can strengthen your wifi signal or put the camera close to the router.
2. Memory card problems cause YI IoT camera offline, you can take out the memory card, and then see if the camera can work properly.
3. The above attempts are not working properly, it is possible that the wifi module of YI IoT camera is faulty, we suggest contacting your camera seller

Why can’t I control the YI IoT camera pan and tilt?

Please make sure your YI IoT camera supports pan and tilt
If you can’t respond to the control button, or can only control part of the pan and tilt, it means the camera is malfunctioning internally, please contact your camera seller

Why do YI IoT cameras often restart automatically?

The automatic reboot may be a problem with the power supply, power cable and memory card.
You can replace them in order to troubleshoot the problem, if it cannot be solved, then it may be a YI IoT camera hardware problem, please contact your camera seller.

I can’t find YI IoT APP in app store and google play?

YI IoT APP was deleted from app store and google play, you need to wait for YI IoT APP to be re-listed.

How can I connect the camera when the QR code on the YI IoT camera is damaged?

The two-dimensional code is not required, you can manually select the mode to connect the YI IoT camera.

Why does the YI IoT camera move in the opposite direction when tracking?

You need to contact your YI IoT camera seller in order to resolve this issue.

1. Ask for a replacement camera
2. You can solve the problem by upgrading the camera firmware, contact your camera seller to push the firmware.

How to solve the glass will reflect the night vision?

YI IoT camera can’t turn off the night vision light manually, so it can’t be solved, please keep the camera away from windows, glass, etc.

Forgot the PIN password of YI IoT camera

PIN password is set by the user,there is no way to retrieve PIN password.
If you forget the password, you can only reset the camera and reconnect the YI IoT camera.
Note: After resetting the camera, you can’t view the previous VIDEO.

What sd card does YI IoT camera support?

YI IoT camera supports Micro SD Card, minimum 8GB, class10 memory card.
We recommend using a SanDisk or Samsung Micro SD Card.

How do I return it?

Please contact your camera seller, camapp365.com does not sell cameras and is not a YI IoT person

Can camapp365.com solve my problem?

There are too many comments for me to reply to every question, but I will check and update the FAQ uniformly.

Application section or feature	Operator	User
Identification	VIEW	HIDDEN
Time Settings	VIEW	VIEW
Maintenance	.	.
Configuration backup	HIDDEN	HIDDEN
Configuration restore	HIDDEN	HIDDEN
Soft factory reset	HIDDEN	HIDDEN
Hard factory reset	HIDDEN	HIDDEN
Device Reboot	CHANGE	HIDDEN
Firmware update	HIDDEN	HIDDEN
Network Settings	VIEW	VIEW
Users	HIDDEN	HIDDEN
Certificates	VIEW	VIEW
System Log	HIDDEN	HIDDEN
Relays Settings	CHANGE	VIEW
Web Page	CHANGE	.
Events (including filter management)	CHANGE	CHANGE
Live Video (including rtsp-link)	CHANGE	CHANGE
Video Streaming	CHANGE	VIEW
Analytics	.	.
Object tracking	CHANGE	VIEW
Depth calibration	CHANGE	VIEW
Service detectors	CHANGE	VIEW
Antishaker	CHANGE	VIEW
Annotation settings	CHANGE	VIEW
Rules	CHANGE	VIEW
Metadata	CHANGE	VIEW
Profiles	CHANGE	VIEW
Settings (Kipod Server)	CHANGE	VIEW