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		<pubDate>Wed, 31 Jan 2024 18:35:07 +0000</pubDate>
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					<description><![CDATA[Camius Security Software Tools, Camius, a leading provider of surveillance and security solutions, has announced the launch of its new ... <p class="read-more-container"><a title="Camius Security Software Tools" class="read-more button" href="https://www.dvrcms.com/camius-security-software-tools/#more-10904" aria-label="Read more about Camius Security Software Tools">Read More</a></p>]]></description>
										<content:encoded><![CDATA[<p>Camius Security Software Tools, Camius, a leading provider of surveillance and security solutions, has announced the launch of its new knowledge base that is designed to provide customers with a comprehensive resource for frequently asked questions. The knowledge base will feature many articles, how-to guides, tutorials, instructional videos, IP, Analog and Wireless security cameras, surveillance NVR network video recorders) and DVR (digital video recorders) manuals to help customers better understand and utilize Camius products.</p>
<p>Camius offers tools, IP cameras, DVRs, and NVR software compatible with PC and Mac to expand the scope of your smart security camera system</p>
<h3>Device Config Tool</h3>
<p><img decoding="async" width="84" height="80" class="wp-image-10905" src="https://www.dvrcms.com/wp-content/uploads/2024/01/camius-device-config-tool.jpeg" alt="Camius device config tool" title="Camius Security Software Tools 31"> Download Camius Device Config Tool</p>
<p><img decoding="async" width="150" height="150" class="wp-image-10906" src="https://www.dvrcms.com/wp-content/uploads/2024/01/camius-web-browser-1000.jpeg" alt="Camius web browser 1000" title="Camius Security Software Tools 32"></p>
<p>A lightweight Camius device scanner and configuration editor, use it to:</p>
<ul>
<li>Find and connect your Camius devices to your PC or Mac on your local network LAN</li>
<li>Change your Camius devices network settings</li>
<li>Upgrade Firmware on your Camius devices</li>
</ul>
<p>Web client tutorials:</p>
<ul>
<li>How to configure an IP camera using a web browser</li>
<li>How to configure NVR using a web client</li>
</ul>
<h3>Camius VMS Software compatible with PC and Mac</h3>
<p><img fetchpriority="high" decoding="async" class="wp-image-10907" src="https://www.dvrcms.com/wp-content/uploads/2024/01/best-camius-nvr-software-for-windows-and-mac-to-co.jpeg" alt="Best Camius NVR software for Windows and Mac to control up to 128 cameras" width="659" height="659" title="Camius Security Software Tools 33" srcset="https://www.dvrcms.com/wp-content/uploads/2024/01/best-camius-nvr-software-for-windows-and-mac-to-co.jpeg 1200w, https://www.dvrcms.com/wp-content/uploads/2024/01/best-camius-nvr-software-for-windows-and-mac-to-co-300x300.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2024/01/best-camius-nvr-software-for-windows-and-mac-to-co-1024x1024.jpeg 1024w, https://www.dvrcms.com/wp-content/uploads/2024/01/best-camius-nvr-software-for-windows-and-mac-to-co-150x150.jpeg 150w, https://www.dvrcms.com/wp-content/uploads/2024/01/best-camius-nvr-software-for-windows-and-mac-to-co-768x768.jpeg 768w" sizes="(max-width: 659px) 100vw, 659px" /></p>
<h4><a href="https://www.camius.com/download/vms/" target="_blank" rel="dofollow noopener"><strong>Download VMS Software for Windows and Mac</strong></a></h4>
<h5><a href="https://www.camius.com/how-to-add-a-camius-device-to-the-vms-software/" rel="nofollow noopener" target="_blank"><strong>How to add a Camius device to the VMS software?</strong></a></h5>
<h5><a href="https://www.camius.com/how-to-playback-footage-on-the-vms/" rel="nofollow noopener" target="_blank"><strong>How to playback and download recordings on the Camius VMS (IP Camera, DVR, NVR software)</strong></a></h5>
<h5><strong>If you need support with Camius VMS software, please follow the steps:</strong></h5>
<ul>
<li>Step 1 – Register your Camius Device <a href="https://www.camius.com/register-your-product/" rel="nofollow noopener" target="_blank">here</a></li>
<li>Step 2 – Submit your support request <a href="https://www.camius.com/contact-support/" rel="nofollow noopener" target="_blank">here</a></li>
</ul>
<p>This program, designed only for Camius IP cameras, DVR, and NVR recorders, turns your PC or Mac into a surveillance station; VMS stands for Video Management System; with it, you can:</p>
<ul>
<li>Group all of your Camius devices and view them, even from a remote location</li>
<li>Access Device Configuration and change settings</li>
<li>Record locally onto a disk attached to your computer</li>
<li>Playback video and audio, locally and remotely.</li>
</ul>
<h2>Camius Security Software Tools</h2>
<p>Read Also : <a href="https://www.dvrcms.com/vivotek-shepherd-setup-and-user-guide/" target="_blank" rel="nofollow noopener">Vivotek Shepherd setup and user guide</a></p>
<h3>Video Player Software​</h3>
<p><img loading="lazy" decoding="async" width="300" height="300" class="wp-image-10908" src="https://www.dvrcms.com/wp-content/uploads/2024/01/camius-video-player.png" alt="Camius Video player" title="Camius Security Software Tools 34" srcset="https://www.dvrcms.com/wp-content/uploads/2024/01/camius-video-player.png 300w, https://www.dvrcms.com/wp-content/uploads/2024/01/camius-video-player-150x150.png 150w" sizes="auto, (max-width: 300px) 100vw, 300px" /></p>
<ul>
<li>This lightweight software is used for playing video/audio files backed up from your recorder on your PC or Mac.</li>
<li>The user can back up footage from the recorder in MP4 or Camius proprietary format.</li>
<li>Using Video Player, the user can take clear screenshots, trim the important parts of the video file and play multiple files simultaneously.</li>
</ul>
<h4><a href="https://www.camius.com/download/player/" rel="nofollow noopener" target="_blank"><strong>Download Video Player</strong></a></h4>
<h3><strong>Camius Smartphone App for iPhone, iPad, Android</strong></h3>
<p><img loading="lazy" decoding="async" width="300" height="300" class="wp-image-10909" src="https://www.dvrcms.com/wp-content/uploads/2024/01/camius-view-app-icon.png" alt="Camius-View-App-Icon" title="Camius Security Software Tools 35" srcset="https://www.dvrcms.com/wp-content/uploads/2024/01/camius-view-app-icon.png 300w, https://www.dvrcms.com/wp-content/uploads/2024/01/camius-view-app-icon-150x150.png 150w" sizes="auto, (max-width: 300px) 100vw, 300px" /></p>
<ul>
<li>To add the Camius IP camera, DVR, or NVR to the Camius View app follow this How-to Guide</li>
<li>If you can not access your Camius device in the app, we have ready<a href="https://www.camius.com/access-my-ip-cameras-on-camius-view-app/" rel="nofollow noopener" target="_blank"> troubleshooting steps</a></li>
</ul>
<h4><a href="https://apps.apple.com/us/app/camius-view/id1530783585" target="_blank" rel="noopener nofollow"><strong>Download Camius View (iOS)​</strong></a></h4>
<h3><a href="https://play.google.com/store/apps/details?id=com.camiusview.client" target="_blank" rel="noopener nofollow"><strong>Download Camius View (Android)​</strong></a></h3>
<h5><a href="https://www.camius.com/faq/" rel="nofollow noopener" target="_blank">Frequently Asked Questions</a></h5>
<p><img loading="lazy" decoding="async" class="wp-image-10910" src="https://www.dvrcms.com/wp-content/uploads/2024/01/camius-faq-and-how-to-guides.jpeg" alt="Camius FAQ and How-to guides" width="492" height="492" title="Camius Security Software Tools 36" srcset="https://www.dvrcms.com/wp-content/uploads/2024/01/camius-faq-and-how-to-guides.jpeg 1080w, https://www.dvrcms.com/wp-content/uploads/2024/01/camius-faq-and-how-to-guides-300x300.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2024/01/camius-faq-and-how-to-guides-1024x1024.jpeg 1024w, https://www.dvrcms.com/wp-content/uploads/2024/01/camius-faq-and-how-to-guides-150x150.jpeg 150w, https://www.dvrcms.com/wp-content/uploads/2024/01/camius-faq-and-how-to-guides-768x768.jpeg 768w" sizes="auto, (max-width: 492px) 100vw, 492px" /></p>
<p>At Camius, we provide excellent technical support to Camius customers through useful FAQ pages, which contain how-to guides and troubleshooting recommendations. Our support team is knowledgeable, responsive, and always available to assist customers with any questions or concerns they may have. With detailed instructions and easy-to-follow steps, Camius’ FAQ pages offer valuable information to help customers get the most out of their products. Whether you’re a new or experienced user, Camius’ technical support is there to help you navigate any issues and ensure a smooth experience.</p>
<p><strong>To submit a support ticket, please contact us</strong><a href="https://www.camius.com/contact-support/" rel="nofollow noopener" target="_blank"><strong> at this link</strong></a></p>
<h1>How to add a Camius device to the VMS software?</h1>
<p>After installing the VMS <a href="https://www.camius.com/support/software/" rel="nofollow noopener" target="_blank">software</a>, please click on the <strong>Home</strong> tab on the left and then on<strong> Home &gt;&gt; Device Management</strong> (Picture 1)</p>
<p><img loading="lazy" decoding="async" class="wp-image-10911" src="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-device-amanagement.jpeg" alt="VMS device amanagement" width="886" height="481" title="Camius Security Software Tools 37" srcset="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-device-amanagement.jpeg 2008w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-device-amanagement-300x163.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-device-amanagement-1024x556.jpeg 1024w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-device-amanagement-768x417.jpeg 768w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-device-amanagement-1536x834.jpeg 1536w" sizes="auto, (max-width: 886px) 100vw, 886px" /> Picture 1</p>
<h2>Option 1: If your device is in the same LAN (Local Area Network)</h2>
<p>Click on the <strong>Auto Search </strong>tab and search for devices if you are in the same LAN<strong> (Local Area Network), </strong>as shown in Picture 2. Select the device, click <strong>Add</strong>, and insert the device’s username and password.</p>
<p><img loading="lazy" decoding="async" class="wp-image-10912" src="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-device-management.jpeg" alt="VMS device management" width="969" height="249" title="Camius Security Software Tools 38" srcset="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-device-management.jpeg 1558w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-device-management-300x77.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-device-management-1024x263.jpeg 1024w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-device-management-768x197.jpeg 768w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-device-management-1536x394.jpeg 1536w" sizes="auto, (max-width: 969px) 100vw, 969px" /></p>
<p><img loading="lazy" decoding="async" class="wp-image-10913" src="https://www.dvrcms.com/wp-content/uploads/2024/01/camius-vms-pro-how-to-add-a-device-to-the-software.jpeg" alt="Camius VMS pro how to add a device to the software copy" width="857" height="618" title="Camius Security Software Tools 39" srcset="https://www.dvrcms.com/wp-content/uploads/2024/01/camius-vms-pro-how-to-add-a-device-to-the-software.jpeg 1350w, https://www.dvrcms.com/wp-content/uploads/2024/01/camius-vms-pro-how-to-add-a-device-to-the-software-300x216.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2024/01/camius-vms-pro-how-to-add-a-device-to-the-software-1024x739.jpeg 1024w, https://www.dvrcms.com/wp-content/uploads/2024/01/camius-vms-pro-how-to-add-a-device-to-the-software-768x554.jpeg 768w" sizes="auto, (max-width: 857px) 100vw, 857px" /></p>
<p>Navigate to the <strong>Home</strong> tab &gt;&gt; <strong>Main View</strong>, and expand ‘<strong>root</strong>’ on the left sidebar.</p>
<p>Click and drag your device into any blank rectangle, which should display all the available channels.</p>
<h3>Option 2: If you are accessing the device remotely</h3>
<p>If you are accessing the VMS / VMS Pro remotely (not in the same LAN), then navigate to the <strong>Home</strong> tab &gt;&gt; <strong>Device Management</strong> &gt;&gt; <strong>All Equipment</strong>. If devices were added successfully, they would be displayed here.</p>
<p>To add a new device remotely, click the icon + on the right top (Picture 3), which will open t<strong>he </strong>‘<strong>Add Device</strong>‘ dialog</p>
<p><img loading="lazy" decoding="async" class="wp-image-10914" src="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-add-a-device-using-id-p2p.jpeg" alt="VMS add a device using ID P2P" width="800" height="434" title="Camius Security Software Tools 40" srcset="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-add-a-device-using-id-p2p.jpeg 1998w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-add-a-device-using-id-p2p-300x163.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-add-a-device-using-id-p2p-1024x556.jpeg 1024w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-add-a-device-using-id-p2p-768x417.jpeg 768w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-add-a-device-using-id-p2p-1536x833.jpeg 1536w" sizes="auto, (max-width: 800px) 100vw, 800px" /> Picture 3</p>
<p>Select the <strong>ID</strong> in the <strong>Login Type</strong> tab and enter <strong>P2P ID</strong> in the <strong>ID</strong> tab and click ‘<strong>Add</strong>‘ (picture 4)</p>
<p><img loading="lazy" decoding="async" class="wp-image-10915" src="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-add-id-p2p.jpeg" alt="VMS add ID P2P" width="787" height="424" title="Camius Security Software Tools 41" srcset="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-add-id-p2p.jpeg 2005w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-add-id-p2p-300x162.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-add-id-p2p-1024x552.jpeg 1024w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-add-id-p2p-768x414.jpeg 768w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-add-id-p2p-1536x827.jpeg 1536w" sizes="auto, (max-width: 787px) 100vw, 787px" /> Picture 4</p>
<p>You will see the added devices once you open the ‘Device Management’ tab (Picture 5). The green box under the ‘<strong>Status</strong>‘ column means your device is connected properly.</p>
<p><img loading="lazy" decoding="async" class="wp-image-10916" src="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-device-management-status-copy.jpeg" alt="VMS DEVICE MANAGEMENT STATUS copy" width="861" height="475" title="Camius Security Software Tools 42" srcset="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-device-management-status-copy.jpeg 1956w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-device-management-status-copy-300x165.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-device-management-status-copy-1024x565.jpeg 1024w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-device-management-status-copy-768x424.jpeg 768w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-device-management-status-copy-1536x847.jpeg 1536w" sizes="auto, (max-width: 861px) 100vw, 861px" /></p>
<p>Picture 5</p>
<h4>How to control your Camius device settings remotely</h4>
<p>Once you have added the NVR to the VMS pro software, you can access it remotely from anywhere. Just make sure to add it using the <strong>P2P ID</strong> and not the <strong>local IP address</strong>, as shown in the following screenshots. Basically, you are accessing the NVR’s remote settings from the VMS software without a browser.</p>
<p>Once you are in Remote Setting, you can manage the NVR and control its settings.</p>
<p><img loading="lazy" decoding="async" class="wp-image-10917" src="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-device-management-1.jpeg" alt="VMS device management" width="771" height="198" title="Camius Security Software Tools 43" srcset="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-device-management-1.jpeg 1558w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-device-management-1-300x77.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-device-management-1-1024x263.jpeg 1024w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-device-management-1-768x197.jpeg 768w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-device-management-1-1536x394.jpeg 1536w" sizes="auto, (max-width: 771px) 100vw, 771px" /></p>
<p>Click the gear icon under Operation to access Remote Setting</p>
<p><img loading="lazy" decoding="async" class="wp-image-10918" src="https://www.dvrcms.com/wp-content/uploads/2024/01/remote-settings-direct-from-the-vms-software.jpeg" alt="Remote settings direct from the VMS software" width="794" height="450" title="Camius Security Software Tools 44" srcset="https://www.dvrcms.com/wp-content/uploads/2024/01/remote-settings-direct-from-the-vms-software.jpeg 1558w, https://www.dvrcms.com/wp-content/uploads/2024/01/remote-settings-direct-from-the-vms-software-300x170.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2024/01/remote-settings-direct-from-the-vms-software-1024x580.jpeg 1024w, https://www.dvrcms.com/wp-content/uploads/2024/01/remote-settings-direct-from-the-vms-software-768x435.jpeg 768w, https://www.dvrcms.com/wp-content/uploads/2024/01/remote-settings-direct-from-the-vms-software-1536x871.jpeg 1536w" sizes="auto, (max-width: 794px) 100vw, 794px" /></p>
<p>You can access your Camius DVR, NVR or IP camera Remote Setting directly within the VMS Software on your Windows PC or Mac</p>
<h2>High Tech 4K DVR and NVR software compatible with PC and Mac by Camius</h2>
<p>Looking for reliable DVR or NVR software for PC and Mac computers?  Look no further than Camius VMS software which comes with Camius IP cameras. security NVR, DVR recorders!</p>
<p>At Camius, we know that security is a top priority for many people, whether you’re looking to protect your home or business. That’s why we’ve developed Camius VMS software to be the perfect solution for anyone who wants to manage and monitor their Camius security cameras easily.</p>
<p>With Camius VMS software, you can enjoy a wide range of features that make it easy to keep an eye on your property.</p>
<h3>Some of the critical benefits of Camius DVR, NVR software for PC and Mac include the following:</h3>
<h4>1 &#8211; Easy Setup and Configuration:</h4>
<p>Our software is designed to be easy to set up and configure, even for people without experience with video management software. Our user-friendly interface makes it easy to customize your settings, view live footage, and review recordings.</p>
<h4>2 &#8211; Remote Monitoring:</h4>
<p>With Camius VMS software, you can monitor your security cameras from anywhere worldwide, as long as you have an internet connection. This is a great option for people who want to monitor their property while away from home or the office.</p>
<h4>3 &#8211; Advanced Search Capabilities &amp; Remote Playback:</h4>
<p>Our software includes advanced search capabilities that make it easy to find specific footage. Whether you’re looking for a specific time, date, or event, Camius VMS software can help you find what you’re looking for quickly and easily.</p>
<h4>4 &#8211; Flexible Recording Options:</h4>
<p>Our software offers a range of recording options, including continuous recording, scheduled recording, and motion detection recording. This means you can customize your recording settings to suit your needs and maximize your storage space.</p>
<h4>5 &#8211; Multi-Device Support:</h4>
<p>Camius VMS software is designed to work seamlessly with various Camius security NVR, DVR recorders, and IP cameras so you can easily integrate your existing devices into our system. The software is designed to work with a Windows PC and Apple Mac computers.</p>
<h4>5 &#8211; Multi-Device Support:</h4>
<p>Camius VMS software is designed to work seamlessly with various Camius security NVR, DVR recorders, and IP cameras so you can easily integrate your existing devices into our system. The software is designed to work with a Windows PC and Apple Mac computers.</p>
<h3>Tailored Security Solutions</h3>
<h4>Homeowners</h4>
<p>For homeowners, Camius offers security solutions that safeguard your family and property. Rest easy knowing you have eyes on your home at all times.</p>
<h4>Business Owners</h4>
<p>Businesses need robust security. Camius provides state-of-the-art solutions to protect your assets, employees, and customers.</p>
<h4>Security Professionals</h4>
<p>Security professionals trust Camius for its reliability and advanced features. Stay ahead of the game with cutting-edge technology and register as a Camius security systems installer</p>
<p>So, whether you’re looking to upgrade your existing security system or set up a new one from scratch, Camius VMS software is the perfect solution. Our software is reliable, user-friendly, and packed with features that make managing and monitoring your security cameras easy.</p>
<p>In addition to our software, we also offer a range of Camius security cameras and recorders designed to work seamlessly with our software. This means you can enjoy a complete security solution tailored to your needs and preferences.</p>
<p>At Camius, we are committed to providing our customers with the highest quality security products and services. Whether you’re a homeowner, business owner, or security professional, we have the expertise and experience to help you find the right security solution for your needs.</p>
<h1>How to playback and download recordings on the Camius VMS (IP Camera, DVR, NVR software)</h1>
<p>To play your DVR or NVR footage remotely on the <a href="https://www.camius.com/support/software/" rel="nofollow noopener" target="_blank">VMS software</a>, navigate to the <strong>Home</strong> tab &gt;&gt; <strong>Remote Playback</strong> (Picture 1).</p>
<p><img loading="lazy" decoding="async" width="1023" height="533" class="wp-image-10919" src="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-remote-playback.jpeg" alt="VMS remote playback" title="Camius Security Software Tools 45" srcset="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-remote-playback.jpeg 1023w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-remote-playback-300x156.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-remote-playback-768x400.jpeg 768w" sizes="auto, (max-width: 1023px) 100vw, 1023px" /></p>
<p>Picture 1</p>
<p><strong>See below the description of each function in the following picture and a table:</strong></p>
<p><img loading="lazy" decoding="async" width="1024" height="638" class="wp-image-10920" src="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-remote-recording-playbcak-table-icons.png" alt="VMS remote recording playbcak table icons" title="Camius Security Software Tools 46" srcset="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-remote-recording-playbcak-table-icons.png 1024w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-remote-recording-playbcak-table-icons-300x187.png 300w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-remote-recording-playbcak-table-icons-768x479.png 768w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /></p>
<p><img loading="lazy" decoding="async" width="714" height="1024" class="wp-image-10921" src="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-remote-playback-icons-1-1.jpeg" alt="VMS remote playback icons 1 1" title="Camius Security Software Tools 47" srcset="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-remote-playback-icons-1-1.jpeg 714w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-remote-playback-icons-1-1-209x300.jpeg 209w" sizes="auto, (max-width: 714px) 100vw, 714px" /></p>
<p>Then expand ‘<strong>root</strong>’ on the left sidebar (Picture 2), then click the checkboxes for cameras that captured the event (Pictures 3 and 4)</p>
<p><img loading="lazy" decoding="async" width="804" height="873" class="wp-image-10922" src="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root.jpeg" alt="VMS root" title="Camius Security Software Tools 48" srcset="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root.jpeg 804w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root-276x300.jpeg 276w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root-768x834.jpeg 768w" sizes="auto, (max-width: 804px) 100vw, 804px" /> Picture 2</p>
<p><img loading="lazy" decoding="async" class="wp-image-10923" src="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root-ipvault2256pr-select-cameras-to-check.jpeg" alt="VMS root IPVAULT2256PR SELECT CAMERAS TO CHECK" width="784" height="428" title="Camius Security Software Tools 49" srcset="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root-ipvault2256pr-select-cameras-to-check.jpeg 2002w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root-ipvault2256pr-select-cameras-to-check-300x164.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root-ipvault2256pr-select-cameras-to-check-1024x560.jpeg 1024w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root-ipvault2256pr-select-cameras-to-check-768x420.jpeg 768w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root-ipvault2256pr-select-cameras-to-check-1536x839.jpeg 1536w" sizes="auto, (max-width: 784px) 100vw, 784px" /> Picture 3</p>
<p><img loading="lazy" decoding="async" class="wp-image-10924" src="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root-ipvault2256pr-select-cameras-to-check-1.jpeg" alt="VMS root IPVAULT2256PR SELECT CAMERAS TO CHECK" width="771" height="421" title="Camius Security Software Tools 50" srcset="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root-ipvault2256pr-select-cameras-to-check-1.jpeg 2002w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root-ipvault2256pr-select-cameras-to-check-1-300x164.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root-ipvault2256pr-select-cameras-to-check-1-1024x560.jpeg 1024w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root-ipvault2256pr-select-cameras-to-check-1-768x420.jpeg 768w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root-ipvault2256pr-select-cameras-to-check-1-1536x839.jpeg 1536w" sizes="auto, (max-width: 771px) 100vw, 771px" /> Picture 4</p>
<p>Next, on <strong>Calendar</strong>, you can choose which stream recording event type and click on the <strong>Calendar icon </strong>and the day of the event. Only days with recorded footage will have a red flag (Pictures 5 and 6).</p>
<p><img loading="lazy" decoding="async" class="wp-image-10925" src="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root-calendar-point.jpeg" alt="VMS root CALENDAR point" width="771" height="442" title="Camius Security Software Tools 51" srcset="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root-calendar-point.jpeg 1843w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root-calendar-point-300x172.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root-calendar-point-1024x587.jpeg 1024w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root-calendar-point-768x440.jpeg 768w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root-calendar-point-1536x881.jpeg 1536w" sizes="auto, (max-width: 771px) 100vw, 771px" /> Picture 5</p>
<p><img loading="lazy" decoding="async" class="wp-image-10926" src="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root-calendar-click-on-date21.jpeg" alt="VMS root CALENDAR CLICK ON DATE21" width="741" height="401" title="Camius Security Software Tools 52" srcset="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root-calendar-click-on-date21.jpeg 2004w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root-calendar-click-on-date21-300x162.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root-calendar-click-on-date21-1024x554.jpeg 1024w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root-calendar-click-on-date21-768x415.jpeg 768w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root-calendar-click-on-date21-1536x831.jpeg 1536w" sizes="auto, (max-width: 741px) 100vw, 741px" /></p>
<p>Picture 6</p>
<p>Cameras will playback individually once you click the <strong>Play</strong> button and click on each camera’s timeline on the desired hour (Picture 7).</p>
<p><img loading="lazy" decoding="async" class="wp-image-10927" src="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root-calendar-click-on-date-play-footage.jpeg" alt="VMS root CALENDAR CLICK ON DATE PLAY FOOTAGE" width="769" height="418" title="Camius Security Software Tools 53" srcset="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root-calendar-click-on-date-play-footage.jpeg 2001w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root-calendar-click-on-date-play-footage-300x163.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root-calendar-click-on-date-play-footage-1024x556.jpeg 1024w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root-calendar-click-on-date-play-footage-768x417.jpeg 768w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-root-calendar-click-on-date-play-footage-1536x834.jpeg 1536w" sizes="auto, (max-width: 769px) 100vw, 769px" /> Picture 7</p>
<h2>To download recordings follow the below steps:</h2>
<p><strong>Step 1: </strong>Select a video window that has enabled recording, and click  the download button in the playback control area. A dialog box is displayed, as shown in the following picture:</p>
<p><img loading="lazy" decoding="async" width="31" height="22" class="wp-image-10928" src="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-pro-dowload-icon.png" alt="vms pro dowload icon" title="Camius Security Software Tools 54"></p>
<p><img loading="lazy" decoding="async" width="497" height="510" class="wp-image-10929" src="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-pro-dowload-record-file.png" alt="vms pro dowload record file" title="Camius Security Software Tools 55" srcset="https://www.dvrcms.com/wp-content/uploads/2024/01/vms-pro-dowload-record-file.png 497w, https://www.dvrcms.com/wp-content/uploads/2024/01/vms-pro-dowload-record-file-292x300.png 292w" sizes="auto, (max-width: 497px) 100vw, 497px" /></p>
<p><strong>Step 2: </strong>Select the recording you want to download and specify the storage path.</p>
<p><strong>Step 3: </strong>Click <strong>download</strong>.</p>
<h1>How to configure Camius NVR using a web browser?</h1>
<p>To quickly find the Camius DVR (digital video recorder) or NVR (network video recorder) IP address, visit <a href="https://camius.com/support" target="_blank" rel="noopener nofollow">camius.com/support</a> to download and install the Camius <a href="https://www.camius.com/download/device-config-tool/" rel="nofollow noopener" target="_blank"><strong>Device Config Tool</strong></a>.</p>
<p><img loading="lazy" decoding="async" class="wp-image-10930" src="https://www.dvrcms.com/wp-content/uploads/2024/01/camius-nvr-dvr-ip-camera-device-config-tool-sear.jpeg" alt="Camius nvr dvr ip camera device config tool - search tool" width="829" height="190" title="Camius Security Software Tools 56" srcset="https://www.dvrcms.com/wp-content/uploads/2024/01/camius-nvr-dvr-ip-camera-device-config-tool-sear.jpeg 1464w, https://www.dvrcms.com/wp-content/uploads/2024/01/camius-nvr-dvr-ip-camera-device-config-tool-sear-300x69.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2024/01/camius-nvr-dvr-ip-camera-device-config-tool-sear-1024x234.jpeg 1024w, https://www.dvrcms.com/wp-content/uploads/2024/01/camius-nvr-dvr-ip-camera-device-config-tool-sear-768x176.jpeg 768w" sizes="auto, (max-width: 829px) 100vw, 829px" /></p>
<h2>Web browser access</h2>
<p>Click on the Camius NVR or DVR’s local IP or type it into your browser’s address bar. The latest Camius surveillance security camera recorders work with multiple web browsers, including Edge, Google Chrome, Mozilla Firefox, Edge, and Safari, and include the following models:</p>
<ul>
<li>TRIVAULT4K184R</li>
<li>TRIVAULT4K184R2</li>
<li>TRIVAULT4K2168R</li>
<li>IPVAULT1128PR</li>
<li>IPVAULT2256PR</li>
<li>IPVAULT8256R</li>
</ul>
<p><img loading="lazy" decoding="async" class="wp-image-10931" src="https://www.dvrcms.com/wp-content/uploads/2024/01/camius-browser.jpeg" alt="Camius browser" width="520" height="347" title="Camius Security Software Tools 57" srcset="https://www.dvrcms.com/wp-content/uploads/2024/01/camius-browser.jpeg 1630w, https://www.dvrcms.com/wp-content/uploads/2024/01/camius-browser-300x200.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2024/01/camius-browser-1024x684.jpeg 1024w, https://www.dvrcms.com/wp-content/uploads/2024/01/camius-browser-768x513.jpeg 768w, https://www.dvrcms.com/wp-content/uploads/2024/01/camius-browser-1536x1025.jpeg 1536w" sizes="auto, (max-width: 520px) 100vw, 520px" /></p>
<p>Use your admin username and DVR or NVR password to log in. Your recorder’s Configuration is under <strong>Remote Settings.</strong></p>
<p><img loading="lazy" decoding="async" class="wp-image-10932" src="https://www.dvrcms.com/wp-content/uploads/2024/01/camius-nvr-remote-settings-web.jpeg" alt="Camius NVR remote settings web" width="786" height="246" title="Camius Security Software Tools 58" srcset="https://www.dvrcms.com/wp-content/uploads/2024/01/camius-nvr-remote-settings-web.jpeg 1023w, https://www.dvrcms.com/wp-content/uploads/2024/01/camius-nvr-remote-settings-web-300x94.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2024/01/camius-nvr-remote-settings-web-768x240.jpeg 768w" sizes="auto, (max-width: 786px) 100vw, 786px" /></p>
<p>You can check the ‘<strong>Web Compatibility Mode</strong>‘ in the Camius NVR/DVR and even IP camera settings (this can be done from the Camius recorder’s local user interface (Via HDMI/VGA) and in the web browser viewer.</p>
<p>The below picture is based on the IPVAULT1128PR’s web browser view</p>
<p><img loading="lazy" decoding="async" class="wp-image-10933" src="https://www.dvrcms.com/wp-content/uploads/2024/01/1128pr-and-spot828a-rb-network-web-compatibilaty.jpeg" alt="1128PR and Spot828A RB network web compatibilaty" width="622" height="359" title="Camius Security Software Tools 59" srcset="https://www.dvrcms.com/wp-content/uploads/2024/01/1128pr-and-spot828a-rb-network-web-compatibilaty.jpeg 1024w, https://www.dvrcms.com/wp-content/uploads/2024/01/1128pr-and-spot828a-rb-network-web-compatibilaty-300x173.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2024/01/1128pr-and-spot828a-rb-network-web-compatibilaty-768x443.jpeg 768w" sizes="auto, (max-width: 622px) 100vw, 622px" /></p>
<h3>Accessing web client through VMS software</h3>
<p>For certain Camius DVRs, NVRs, and IP camera models, we recommend installing the VMS Software on your Windows or Mac computer to access the device’s remote settings since the VMS software has a built-in web client using the P2P ID. <a href="https://www.camius.com/how-to-add-a-camius-device-to-the-vms-software" rel="nofollow noopener" target="_blank">Here is the link</a> to the guide on how to add the device to the VMS software. This applies to Camius IPVAULT2320P16N, SCOUT20PTZ, GUARDMA</p>
<p><img loading="lazy" decoding="async" class="wp-image-10934" src="https://www.dvrcms.com/wp-content/uploads/2024/01/screen-shot-2023-10-04-at-11-59-40-am.jpeg" alt="Screen Shot 2023 10 04 at 11.59.40 AM" width="605" height="330" title="Camius Security Software Tools 60" srcset="https://www.dvrcms.com/wp-content/uploads/2024/01/screen-shot-2023-10-04-at-11-59-40-am.jpeg 1024w, https://www.dvrcms.com/wp-content/uploads/2024/01/screen-shot-2023-10-04-at-11-59-40-am-300x164.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2024/01/screen-shot-2023-10-04-at-11-59-40-am-768x419.jpeg 768w" sizes="auto, (max-width: 605px) 100vw, 605px" /></p>
<p>&nbsp;</p>
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		<title>Ring APP How to Use Part1</title>
		<link>https://www.dvrcms.com/ring-app-how-to-use-part1/</link>
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		<dc:creator><![CDATA[admin]]></dc:creator>
		<pubDate>Sat, 25 Nov 2023 14:32:32 +0000</pubDate>
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					<description><![CDATA[Ring APP How to Use Part1, Watch over your property from anywhere with Ring Video Doorbells and Security Cameras.Ring Video ... <p class="read-more-container"><a title="Ring APP How to Use Part1" class="read-more button" href="https://www.dvrcms.com/ring-app-how-to-use-part1/#more-9951" aria-label="Read more about Ring APP How to Use Part1">Read More</a></p>]]></description>
										<content:encoded><![CDATA[<p>Ring APP How to Use Part1, Watch over your property from anywhere with Ring Video Doorbells and Security Cameras.Ring Video Doorbells and Security Cameras can send you real-time alerts when someone’s at your door or motion is detected. Keep an eye on what matters with live HD video and greet visitors with Two-Way Talk. With a compatible Ring Protect subscription (or free trial), you can review, save and share your Ring videos.</p>
<p>Whether you’re halfway around the world or just popping out to the shop, with Ring, you’re always home.</p>
<p>What you can do with the Ring app:<br />
&#8211; Get real-time doorbell and motion alerts on your smartphone or tablet<br />
&#8211; See and speak with visitors with HD Video and Two-Way Talk<br />
&#8211; Arm and disarm your Ring system<br />
&#8211; Allow access to your building for authorised guests and services with Ring Intercom</p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2;"><strong><span style="font-size: 16pt;">Using Live View</span></strong></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2;"><span style="color: #535556; font-size: 12pt;">Use </span><strong><span style="color: #535556; font-size: 12pt;">Live View</span></strong><span style="color: #535556; font-size: 12pt;"> to stream real-time video from your Ring Video Doorbells and Security Cameras on the Ring app or on Ring.com without a Ring Protect subscription. Both </span><strong><span style="color: #535556; font-size: 12pt;">Account Owners</span></strong><span style="color: #535556; font-size: 12pt;"> and </span><strong><span style="color: #535556; font-size: 12pt;">Shared Users</span></strong><span style="color: #535556; font-size: 12pt;"> can access Live View.</span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 8pt; padding-bottom: 0; line-height: 1.2;"><span style="color: #535556; font-size: 12pt;">If you have a </span><a href="https://support.ring.com/hc/en-us/categories/115000385923-Protect-Plan-Support" target="_blank" rel="noopener nofollow"><span style="text-decoration: underline; color: #1c99d5; font-size: 12pt;">Ring Protect subscription</span></a><span style="color: #535556; font-size: 12pt;">, you can get video recordings of Live View actions and events within 1-2 minutes.</span></p>
<p><iframe loading="lazy" title="How Do I Get Started with the Ring App? | Ask Ring" width="840" height="473" src="https://www.youtube.com/embed/1QMgIX32nx0?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></p>
<p>&nbsp;</p>
<h2>Ring APP How to Use Part1</h2>
<p>Read More : <a href="https://www.dvrcms.com/swannview-plus-app-download-and-access/">SwannView Plus app download and access</a></p>
<h2 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.3; color: #2e74b5; font-size: 13pt;"><strong><span style="color: #535556; font-size: 19.5pt;">Actions in Live View</span></strong></h2>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">Depending on which Ring device you’re using, there are certain actions you can take while using Live View.</span></p>
<div class="ul" style="margin: 0;">
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.34em; left: 0; font-size: 2em;">•</span> </span><strong><span style="color: #535556; font-size: 11pt;">Enable Sound</span></strong><span style="color: #535556; font-size: 11pt;"> &#8211; Listen in on what’s going on in your property. Select the </span><strong><span style="color: #535556; font-size: 11pt;">speaker button </span></strong><span style="color: #535556; font-size: 11pt;">to enable. </span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.34em; left: 0; font-size: 2em;">•</span> </span><strong><span style="color: #535556; font-size: 11pt;">Two-Way Talk</span></strong><span style="color: #535556; font-size: 11pt;"> &#8211; Speak to whoever’s there. </span></div>
</div>
</div>
<div class="ul" style="margin: 0;">
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.37em; left: 0; font-size: 2em;">◦</span> </span><span style="color: #535556; font-size: 11pt;">Select the </span><strong><span style="color: #535556; font-size: 11pt;">microphone button</span></strong><span style="color: #535556; font-size: 11pt;"> to </span><span style="color: #535556; font-size: 11pt;">start</span><span style="color: #535556; font-size: 11pt;"> talking. </span></div>
</div>
</div>
<div class="ul" style="margin: 0;">
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.34em; left: 0; font-size: 2em;">•</span> </span><strong><span style="color: #535556; font-size: 11pt;">Activate Siren</span></strong><span style="color: #535556; font-size: 11pt;"> &#8211; Sound a security camera siren.</span></div>
</div>
</div>
<div class="ul" style="margin: 0;">
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.37em; left: 0; font-size: 2em;">◦</span> </span><span style="color: #535556; font-size: 11pt;">Select the </span><strong><span style="color: #535556; font-size: 11pt;">exclamation button </span></strong><span style="color: #535556; font-size: 11pt;">and confirm on the pop-up dialog. </span></div>
</div>
</div>
<div class="ul" style="margin: 0;">
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.34em; left: 0; font-size: 2em;">•</span> </span><strong><span style="color: #535556; font-size: 11pt;">Turn on Lights</span></strong><span style="color: #535556; font-size: 11pt;"> &#8211; Turn on your lights.</span></div>
</div>
</div>
<div class="ul" style="margin: 0;">
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.37em; left: 0; font-size: 2em;">◦</span> </span><span style="color: #535556; font-size: 11pt;">Select the </span><strong><span style="color: #535556; font-size: 11pt;">light button </span></strong><span style="color: #535556; font-size: 11pt;">to turn on or off. </span></div>
</div>
</div>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">Live View will automatically turn off after 10 minutes.</span></p>
<h2 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.3; color: #2e74b5; font-size: 13pt;"><strong><span style="color: #535556; font-size: 19.5pt;">How to use Live View in the Ring app</span></strong></h2>
<div class="ol" style="margin: 0;">
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 12pt;">1.</span><span style="color: #535556; font-size: 11pt;">Open the Ring app.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">2.</span><span style="color: #535556; font-size: 11pt;">Tap a </span><strong><span style="color: #535556; font-size: 11pt;">Snapshot</span></strong><span style="color: #535556; font-size: 11pt;"> image from your doorbell or security camera. </span><strong><span style="color: #535556; font-size: 11pt;">Live View</span></strong><span style="color: #535556; font-size: 11pt;"> will open.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">3.</span><span style="color: #535556; font-size: 11pt;">Depending on which device you’re using, there are certain things you can do:</span></div>
</div>
</div>
<div class="ul" style="margin: 0;">
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.37em; left: 0; font-size: 2em;">◦</span> </span><strong><span style="color: #535556; font-size: 11pt;">Enable sound</span></strong><span style="color: #535556; font-size: 11pt;"> by tapping the speaker button (available for doorbells and security cameras).</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.37em; left: 0; font-size: 2em;">◦</span> </span><strong><span style="color: #535556; font-size: 11pt;">Use Two-Way Talk</span></strong><span style="color: #535556; font-size: 11pt;"> by tapping the microphone icon (available for doorbells and security cameras).</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.37em; left: 0; font-size: 2em;">◦</span> </span><strong><span style="color: #535556; font-size: 11pt;">Turn on lights</span></strong><span style="color: #535556; font-size: 11pt;"> by tapping the light button (available for security cameras with lights)</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.37em; left: 0; font-size: 2em;">◦</span> </span><strong><span style="color: #535556; font-size: 11pt;">Activate siren</span></strong><span style="color: #535556; font-size: 11pt;"> by tapping the exclamation button (available for security cameras).</span></div>
</div>
</div>
<div class="ol" style="margin: 0;">
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">4.</span><span style="color: #535556; font-size: 11pt;">To end</span><strong><span style="color: #535556; font-size: 11pt;"> Live View</span></strong><span style="color: #535556; font-size: 11pt;">, tap the</span><strong><span style="color: #535556; font-size: 11pt;"> End Live</span></strong><span style="color: #535556; font-size: 11pt;"> button.</span></div>
</div>
</div>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><strong><span style="color: #535556; font-size: 11pt;">Note:</span></strong><span style="color: #535556; font-size: 11pt;"> Some features may require you to </span><span style="text-decoration: underline; color: #1c99d5; font-size: 11pt;">update your mobile device&#8217;s operating </span><span style="text-decoration: underline; color: #1c99d5; font-size: 11pt;">software</span><span style="color: #535556; font-size: 11pt;"> and </span><span style="text-decoration: underline; color: #1c99d5; font-size: 11pt;">download the latest version of the Ring app</span><span style="color: #535556; font-size: 11pt;"> to access.</span></p>
<h2 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.3; color: #2e74b5; font-size: 13pt;"><strong><span style="color: #535556; font-size: 19.5pt;">How to access Live View </span></strong></h2>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">If you have several doorbells or security cameras at the same Location, you can access Live View for each device separately.</span></p>
<div class="ol" style="margin: 0;">
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">1.</span><span style="color: #535556; font-size: 11pt;">Tap the </span><strong><span style="color: #535556; font-size: 11pt;">menu (≡) </span></strong><span style="color: #535556; font-size: 11pt;">on the top left in the Ring app.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">2.</span><span style="color: #535556; font-size: 11pt;">Tap </span><strong><span style="color: #535556; font-size: 11pt;">Devices</span></strong><span style="color: #535556; font-size: 11pt;">, and select a doorbell or security camera.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">3.</span><span style="color: #535556; font-size: 11pt;">Tap </span><strong><span style="color: #535556; font-size: 11pt;">Live View.</span></strong></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">4.</span><span style="color: #535556; font-size: 11pt;">Depending on which device you’re using, there are certain things you can do:</span></div>
</div>
</div>
<div class="ul" style="margin: 0;">
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.37em; left: 0; font-size: 2em;">◦</span> </span><strong><span style="color: #535556; font-size: 11pt;">Enable sound</span></strong><span style="color: #535556; font-size: 11pt;"> by tapping the speaker button (available for doorbells and security cameras).</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.37em; left: 0; font-size: 2em;">◦</span> </span><strong><span style="color: #535556; font-size: 11pt;">Use Two-Way Talk</span></strong><span style="color: #535556; font-size: 11pt;"> by tapping the microphone icon (available for doorbells and security cameras).</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.37em; left: 0; font-size: 2em;">◦</span> </span><strong><span style="color: #535556; font-size: 11pt;">Turn on lights</span></strong><span style="color: #535556; font-size: 11pt;"> by tapping the light button (available for security cameras with lights)</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.37em; left: 0; font-size: 2em;">◦</span> </span><strong><span style="color: #535556; font-size: 11pt;">Activate the siren</span></strong><span style="color: #535556; font-size: 11pt;"> by tapping the exclamation button (available for security cameras).</span></div>
</div>
</div>
<div class="ol" style="margin: 0;">
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">5.</span><span style="color: #535556; font-size: 11pt;">To end Live View, tap the</span><strong><span style="color: #535556; font-size: 11pt;"> End Live</span></strong><span style="color: #535556; font-size: 11pt;"> button.</span></div>
</div>
</div>
<h2 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.3; color: #2e74b5; font-size: 13pt;"><strong><span style="color: #535556; font-size: 19.5pt;">Using Live View on Ring.com</span></strong></h2>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">Account owners and </span><span style="text-decoration: underline; color: #1c99d5; font-size: 11pt;">Shared Users</span><span style="color: #535556; font-size: 11pt;"> can also use Live View from Ring.com, after logging in with the same username and password used to access the Ring app. </span></p>
<h3 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.3; color: #1f4d78; font-size: 12pt;"><strong><span style="color: #535556; font-size: 17.5pt;">Supported browsers</span></strong></h3>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">Live View is only supported in certain browsers. See the table below for the latest compatibility information.</span></p>
<table style="width: 25.5326278659612cm;">
<tbody>
<tr>
<td style="width: 6.125220458553792cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 8pt; padding-bottom: 0; line-height: 1.3;"><strong><span style="color: #535556; font-size: 11pt;">  Browser</span></strong></p>
</td>
<td style="width: 6.797178130511464cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 8pt; padding-bottom: 0; line-height: 1.3;"><strong><span style="color: #535556; font-size: 11pt;">Desktop version</span></strong></p>
</td>
<td style="width: 6.874779541446208cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><strong><span style="color: #535556; font-size: 11pt;">Mobile version (Android)</span></strong></p>
</td>
<td style="width: 5.710758377425044cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><strong><span style="color: #535556; font-size: 11pt;">Mobile version (iOS)</span></strong></p>
</td>
</tr>
<tr>
<td style="width: 6.125220458553792cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><a href="https://www.google.com/chrome/" target="_blank" rel="dofollow noopener"><span style="text-decoration: underline; color: #1c99d5; font-size: 11pt;">  Google Chrome</span></a></p>
</td>
<td style="width: 6.797178130511464cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">84.0 or later</span></p>
</td>
<td style="width: 6.874779541446208cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">84.0 or later</span></p>
</td>
<td style="width: 5.710758377425044cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">84.0 or later</span></p>
</td>
</tr>
<tr>
<td style="width: 6.125220458553792cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><a href="https://support.apple.com/downloads/safari" target="_blank" rel="nofollow noopener"><span style="text-decoration: underline; color: #1c99d5; font-size: 11pt;">  Safari</span></a></p>
</td>
<td style="width: 6.797178130511464cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">13.0 or later</span></p>
</td>
<td style="width: 6.874779541446208cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">N/A</span></p>
</td>
<td style="width: 5.710758377425044cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">15.0 or later</span></p>
</td>
</tr>
<tr>
<td style="width: 6.125220458553792cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">  </span><a href="https://www.mozilla.org/en-US/firefox/new/" target="_blank" rel="nofollow noopener"><span style="text-decoration: underline; color: #1c99d5; font-size: 11pt;">Firefox</span></a></p>
</td>
<td style="width: 6.797178130511464cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">95.0 or later</span></p>
</td>
<td style="width: 6.874779541446208cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">95.0 or later</span></p>
</td>
<td style="width: 5.710758377425044cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">40.2 or later</span></p>
</td>
</tr>
<tr>
<td style="width: 6.125220458553792cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">  </span><a href="https://www.microsoft.com/en-us/edge" target="_blank" rel="noopener nofollow"><span style="text-decoration: underline; color: #1c99d5; font-size: 11pt;">Microsoft Edge</span></a></p>
</td>
<td style="width: 6.797178130511464cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">84.0 or later</span></p>
</td>
<td style="width: 6.874779541446208cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">84.0 or later</span></p>
</td>
<td style="width: 5.710758377425044cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">84.0 or later</span></p>
</td>
</tr>
<tr>
<td style="width: 6.125220458553792cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">  </span><a href="https://www.opera.com/" target="_blank" rel="noopener nofollow"><span style="text-decoration: underline; color: #1c99d5; font-size: 11pt;">Opera</span></a></p>
</td>
<td style="width: 6.797178130511464cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">70.0 or later</span></p>
</td>
<td style="width: 6.874779541446208cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">61.0 or later</span></p>
</td>
<td style="width: 5.710758377425044cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">3.2 or later</span></p>
</td>
</tr>
<tr>
<td style="width: 6.125220458553792cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><a href="https://brave.com/download/" target="_blank" rel="noopener nofollow"><span style="text-decoration: underline; color: #1c99d5; font-size: 11pt;">  Brave</span></a></p>
</td>
<td style="width: 6.797178130511464cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">1.12 or later</span></p>
</td>
<td style="width: 6.874779541446208cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">1.12 or later</span></p>
</td>
<td style="width: 5.710758377425044cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">1.12 or later</span></p>
</td>
</tr>
<tr>
<td style="width: 6.125220458553792cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;"> Samsung Internet</span></p>
</td>
<td style="width: 6.797178130511464cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">N/A</span></p>
</td>
<td style="width: 6.874779541446208cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">13.0 or later</span></p>
</td>
<td style="width: 5.710758377425044cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">N/A</span></p>
</td>
</tr>
<tr>
<td style="width: 6.125220458553792cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">Silk</span></p>
</td>
<td style="width: 6.797178130511464cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">N/A</span></p>
</td>
<td style="width: 6.874779541446208cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">84.0 or later (FireOS)</span></p>
</td>
<td style="width: 5.710758377425044cm;">
<p style="text-align: center; margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">N/A</span></p>
</td>
</tr>
</tbody>
</table>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;"> </span></p>
<h3 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.3; color: #1f4d78; font-size: 12pt;"><strong><span style="color: #535556; font-size: 17.5pt;">Accessing Live View on Ring.com</span></strong></h3>
<div class="ol" style="margin: 0;">
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 12pt;">1.</span><span style="color: #535556; font-size: 11pt;">Log into your</span><strong><span style="color: #535556; font-size: 11pt;"> Ring account</span></strong><span style="color: #535556; font-size: 11pt;"> using the same email and password that you use for the Ring app.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">2.</span><span style="color: #535556; font-size: 11pt;">Select one of the </span><strong><span style="color: #535556; font-size: 11pt;">Snapshot</span></strong><span style="color: #535556; font-size: 11pt;"> images under the </span><strong><span style="color: #535556; font-size: 11pt;">Cameras</span></strong><span style="color: #535556; font-size: 11pt;"> section for a camera or doorbell. Live View will open.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">3.</span><span style="color: #535556; font-size: 11pt;">Depending on which device you’re using, there are certain things you can do:</span></div>
</div>
</div>
<div class="ul" style="margin: 0;">
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.37em; left: 0; font-size: 2em;">◦</span> </span><strong><span style="color: #535556; font-size: 11pt;">Enable sound </span></strong><span style="color: #535556; font-size: 11pt;">by selecting the speaker button (available for doorbells and cameras).</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.37em; left: 0; font-size: 2em;">◦</span> </span><strong><span style="color: #535556; font-size: 11pt;">Use Two-Way Talk</span></strong><span style="color: #535556; font-size: 11pt;"> by selecting the microphone icon (available for doorbells and cameras). Your </span><span style="color: #535556; font-size: 11pt;">browser</span><span style="color: #535556; font-size: 11pt;"> may ask you to give Ring.com permission to access your microphone. If this happens, select </span><strong><span style="color: #535556; font-size: 11pt;">Allow</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.37em; left: 0; font-size: 2em;">◦</span> </span><strong><span style="color: #535556; font-size: 11pt;">Turn on lights</span></strong><span style="color: #535556; font-size: 11pt;"> by selecting the light button (available for Spotlight Cams and Floodlight Cams).</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.37em; left: 0; font-size: 2em;">◦</span> </span><strong><span style="color: #535556; font-size: 11pt;">Activate the camera siren</span></strong><span style="color: #535556; font-size: 11pt;"> by selecting the exclamation button. </span></div>
</div>
</div>
<div class="ol" style="margin: 0;">
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">4.</span><span style="color: #535556; font-size: 11pt;">To end </span><strong><span style="color: #535556; font-size: 11pt;">Live View</span></strong><span style="color: #535556; font-size: 11pt;">, select the</span><strong><span style="color: #535556; font-size: 11pt;"> End Live</span></strong><span style="color: #535556; font-size: 11pt;"> button.</span></div>
</div>
</div>
<h2 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.3; color: #2e74b5; font-size: 13pt;"><strong><span style="color: #535556; font-size: 19.5pt;">Turning off Live View</span></strong></h2>
<div class="ol" style="margin: 0;">
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 12pt;">1.</span><span style="color: #535556; font-size: 11pt;">Open the Ring app and tap the </span><strong><span style="color: #535556; font-size: 11pt;">menu (≡) </span></strong><span style="color: #535556; font-size: 11pt;">at the top left.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">2.</span><span style="color: #535556; font-size: 11pt;">Select </span><strong><span style="color: #535556; font-size: 11pt;">Devices </span></strong><span style="color: #535556; font-size: 11pt;">and choose a camera or doorbell.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">3.</span><span style="color: #535556; font-size: 11pt;">Select </span><strong><span style="color: #535556; font-size: 11pt;">Video Settings</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">4.</span><span style="color: #535556; font-size: 11pt;">Toggle </span><strong><span style="color: #535556; font-size: 11pt;">Camera Preview for Live View</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
</div>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">Live View is turned off for that device now. Repeat this process for other devices, as needed.</span></p>
<h1 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-weight: bold; font-size: 24pt;"><span style="font-size: 16pt;">Finding Your Internet Upload Speed</span></h1>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">Learn how to see your Internet Upload Speed in the Ring app or your account at Ring.com.</span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 8pt; padding-bottom: 0; line-height: 1.3;"><span style="color: #535556; font-size: 13.5pt;">Code: W4-04</span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">Internet Upload Speed is how fast your</span><span style="color: #535556; font-size: 11pt;"> </span><span style="color: #535556; font-size: 11pt;">Ring device sends </span><span style="color: #535556; font-size: 11pt;">data</span><span style="color: #535556; font-size: 11pt;"> like encrypted Ring videos to the internet.</span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><strong><span style="color: #535556; font-size: 11pt;">This feature will be available for all customers soon.</span></strong><span style="color: #535556; font-size: 11pt;"><br />
We are slowly rolling out this feature. If you don&#8217;t yet see your Internet Upload Speed in the Ring app or your Ring account, it will be available soon. </span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">This speed test is measured in megabits per second (Mbps) and runs periodically to make sure your Ring device maintains a good internet upload speed.</span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;"><img loading="lazy" decoding="async" width="375" height="211" class="wp-image-9952 size-full" src="https://www.dvrcms.com/wp-content/uploads/2023/11/Picture-11-3.png" alt="W4-04_InternetUploadSpeed.png" title="Ring APP How to Use Part1 64" srcset="https://www.dvrcms.com/wp-content/uploads/2023/11/Picture-11-3.png 375w, https://www.dvrcms.com/wp-content/uploads/2023/11/Picture-11-3-300x169.png 300w" sizes="auto, (max-width: 375px) 100vw, 375px" /></span></p>
<h2 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.3; color: #2e74b5; font-size: 13pt;"><strong><span style="color: #535556; font-size: 19.5pt;">Viewing your Internet Upload Speed from your account at Ring.com</span></strong></h2>
<div class="ol" style="margin: 0;">
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 12pt;">1.</span><a href="https://account.ring.com/account/dashboard" rel="nofollow noopener" target="_blank"><span style="color: #0000ff; font-size: 11pt;">Log in to your account</span></a><span style="color: #535556; font-size: 11pt;"> at Ring.com.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">2.</span><span style="color: #535556; font-size: 11pt;">Click the settings (gear) icon for the device for which you want to view Transmit Speed.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">3.</span><span style="color: #535556; font-size: 11pt;">In the Device Health section, you can see your </span><strong><span style="color: #535556; font-size: 11pt;">Internet Upload Speed</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
</div>
<h2 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.3; color: #2e74b5; font-size: 13pt;"><strong><span style="color: #535556; font-size: 19.5pt;">Internet Upload Speed results guide</span></strong></h2>
<div class="ul" style="margin: 0;">
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.34em; left: 0; font-size: 2em;">•</span> </span><span style="color: #535556; font-size: 11pt;">GOOD: More than 10 Mbps</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.34em; left: 0; font-size: 2em;">•</span> </span><span style="color: #535556; font-size: 11pt;">OKAY: 5–10 Mbps</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.34em; left: 0; font-size: 2em;">•</span> </span><span style="color: #535556; font-size: 11pt;">POOR: Less than 5 Mbps</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.34em; left: 0; font-size: 2em;">•</span> </span><span style="color: #535556; font-size: 11pt;">NO DATA: No results yet</span></div>
</div>
</div>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.3;"><span style="color: #535556; font-size: 11pt;">Keep in mind, your Internet Upload Speed is also affected by upload activity from other devices on your local network, such as additional Ring cameras, phones, laptops, tablets, and gaming consoles.</span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.3;"><span style="color: #535556; font-size: 11pt;">If your Internet Upload Speed is poor, we recommend contacting your Internet Service Provider to upgrade your internet plan or troubleshoot your low upload speed.</span></p>
<h1 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-weight: bold; font-size: 24pt;"><span style="font-size: 16pt;">Finding Your Ring Device’s Transmit Speed</span></h1>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">Learn how to see your Ring device&#8217;s Transmit Speed in the Ring app or your account at Ring.com.</span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 8pt; padding-bottom: 0; line-height: 1.3;"><span style="color: #535556; font-size: 13.5pt;">Code: W4-05</span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">Your Ring device’s transmit speed over wifi (or ethernet) is the speed of the direct connection between your Ring device and your local network (i.e. your router) when uploading </span><span style="color: #535556; font-size: 11pt;">data</span><span style="color: #535556; font-size: 11pt;"> like Ring videos.</span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><strong><span style="color: #535556; font-size: 11pt;">This feature will be available for all customers soon.</span></strong><span style="color: #535556; font-size: 11pt;"><br />
We are slowly rolling out this feature. If you don&#8217;t yet see your Ring device&#8217;s Transmit Speed in the Ring app or your Ring account, it will be available soon. </span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">This speed test is measured in megabits per second (Mbps) and runs periodically to make sure your Ring device maintains a good connection to your local network.</span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;"><img loading="lazy" decoding="async" width="375" height="211" class="wp-image-9953 size-full" src="https://www.dvrcms.com/wp-content/uploads/2023/11/Picture-13-2.png" alt="W4-05_TransmitSpeed.png" title="Ring APP How to Use Part1 65" srcset="https://www.dvrcms.com/wp-content/uploads/2023/11/Picture-13-2.png 375w, https://www.dvrcms.com/wp-content/uploads/2023/11/Picture-13-2-300x169.png 300w" sizes="auto, (max-width: 375px) 100vw, 375px" /></span></p>
<h2 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.3; color: #2e74b5; font-size: 13pt;"><strong><span style="color: #535556; font-size: 19.5pt;">Viewing your Ring device’s Transmit Speed from your account at Ring.com</span></strong></h2>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 12pt;">1.</span><a href="https://account.ring.com/account/dashboard" rel="nofollow noopener" target="_blank"><span style="text-decoration: underline; color: #1c99d5; font-size: 11pt;">Log in to your account</span></a><span style="color: #535556; font-size: 11pt;"> at Ring.com.</span></div>
</div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">2.</span><span style="color: #535556; font-size: 11pt;">Click the settings (gear) icon for the device for which you want to view Transmit Speed.</span></div>
</div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">3.</span><span style="color: #535556; font-size: 11pt;">In the Device Health section, you can see your Ring device&#8217;s </span><strong><span style="color: #535556; font-size: 11pt;">Transmit Speed</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
</div>
<h2 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.3; color: #2e74b5; font-size: 13pt;"><strong><span style="color: #535556; font-size: 19.5pt;">Transmit Speed results guide</span></strong></h2>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.34em; left: 0; font-size: 2em;">•</span> </span><span style="color: #535556; font-size: 11pt;">GOOD: More than 20 Mbps</span></div>
</div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.34em; left: 0; font-size: 2em;">•</span> </span><span style="color: #535556; font-size: 11pt;">OKAY: 10–20 Mbps</span></div>
</div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.34em; left: 0; font-size: 2em;">•</span> </span><span style="color: #535556; font-size: 11pt;">POOR: Less than 10 Mbps</span></div>
</div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.34em; left: 0; font-size: 2em;">•</span> </span><span style="color: #535556; font-size: 11pt;">NO DATA: No results yet</span></div>
</div>
</div>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">Is your wifi connection less than 10 Mbps? Try moving your wifi router closer to your Ring device to minimize the amount of physical objects, like walls or furniture, that may be blocking your wifi signal.</span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">If you are receiving a device offline message in the Ring app, follow the instructions on the error message to improve your Ring device’s connection.</span></p>
<h1 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-weight: bold; font-size: 24pt;"><span style="font-size: 16pt;">Managing Your Authorized Logged-In Devices</span></h1>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">Learn how to manage which devices are logged in and authorized to access your Ring account.</span></p>
<h2 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.3; color: #2e74b5; font-size: 13pt;"><strong><span style="color: #535556; font-size: 19.5pt;">Get to know Authorized Client Devices</span></strong></h2>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">In </span><a href="https://support.ring.com/hc/en-us/articles/360038142272" target="_self" rel="noopener nofollow"><span style="text-decoration: underline; color: #1c99d5; font-size: 11pt;">Control Center</span></a><span style="color: #535556; font-size: 11pt;">, you can manage the phones, tablets, and computers that are authorized to log in to your Ring account. Each time you successfully log in to Ring </span><span style="color: #535556; font-size: 11pt;">with your password and </span><a href="https://support.ring.com/hc/en-us/articles/360039693891" target="_self" rel="noopener nofollow"><span style="text-decoration: underline; color: #1c99d5; font-size: 11pt;">verification code</span></a><span style="color: #535556; font-size: 11pt;">, that device is saved as an Authorized Client Device with the following details:</span></p>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.34em; left: 0; font-size: 2em;">•</span> </span><span style="color: #535556; font-size: 11pt;">Device type</span></div>
</div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.34em; left: 0; font-size: 2em;">•</span> </span><span style="color: #535556; font-size: 11pt;">Device operating system</span></div>
</div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.34em; left: 0; font-size: 2em;">•</span> </span><span style="color: #535556; font-size: 11pt;">Date device was first authorized</span></div>
</div>
</div>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><strong><span style="color: #535556; font-size: 11pt;">How to access Authorized Client Devices in Control Center.</span></strong></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">From the Ring app:</span></p>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">1.</span></div>
</div>
</div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">1.</span><span style="color: #535556; font-size: 11pt;">Open the Ring app. </span></div>
</div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">2.</span><span style="color: #535556; font-size: 11pt;">Tap the top </span><strong><span style="color: #535556; font-size: 11pt;">menu (</span><span style="color: #535556; font-size: 11pt;">☰</span><span style="color: #535556; font-size: 11pt;">)</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">3.</span><span style="color: #535556; font-size: 11pt;">Tap </span><strong><span style="color: #535556; font-size: 11pt;">Control Center</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">4.</span><span style="color: #535556; font-size: 11pt;">Tap </span><strong><span style="color: #535556; font-size: 11pt;">Authorized Client Devices</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
</div>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="text-decoration: underline; color: #535556; font-size: 11pt;">From a mobile </span><span style="text-decoration: underline; color: #535556; font-size: 11pt;">browser</span><span style="text-decoration: underline; color: #535556; font-size: 11pt;">:</span></p>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">1.</span></div>
</div>
</div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">1.</span><span style="color: #535556; font-size: 11pt;">Log in to your Ring account at Ring.com.</span></div>
</div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">2.</span><span style="color: #535556; font-size: 11pt;">Tap the top </span><strong><span style="color: #535556; font-size: 11pt;">menu (</span><span style="color: #535556; font-size: 11pt;">☰</span><span style="color: #535556; font-size: 11pt;">)</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">3.</span><span style="color: #535556; font-size: 11pt;">Tap </span><strong><span style="color: #535556; font-size: 11pt;">Control Center</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">4.</span><span style="color: #535556; font-size: 11pt;">Tap </span><strong><span style="color: #535556; font-size: 11pt;">Authorized Client Devices</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
</div>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="text-decoration: underline; color: #535556; font-size: 11pt;">From a desktop </span><span style="text-decoration: underline; color: #535556; font-size: 11pt;">browser</span><span style="text-decoration: underline; color: #535556; font-size: 11pt;">:</span></p>
<div class="ol" style="margin: 0;">
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">1.</span><span style="color: #535556; font-size: 11pt;">Log in to your Ring account at Ring.com.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">2.</span><span style="color: #535556; font-size: 11pt;">Click the </span><strong><span style="color: #535556; font-size: 11pt;">Dashboard</span></strong><span style="color: #535556; font-size: 11pt;"> home icon on the top right.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">3.</span><span style="color: #535556; font-size: 11pt;">Click </span><strong><span style="color: #535556; font-size: 11pt;">Account</span></strong><span style="color: #535556; font-size: 11pt;"> and select </span><strong><span style="color: #535556; font-size: 11pt;">Control Center</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">4.</span><span style="color: #535556; font-size: 11pt;">Click </span><strong><span style="color: #535556; font-size: 11pt;">Authorized Client Devices</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
</div>
<h2 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.3; color: #2e74b5; font-size: 13pt;"><strong><span style="color: #535556; font-size: 19.5pt;">Removing Authorized Client Devices</span></strong></h2>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">You have the option to delete one authorized device at a time, or all devices at once (except for the device you are currently using).</span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><strong><span style="color: #535556; font-size: 11pt;">Deleting One Device</span></strong><span style="color: #535556; font-size: 11pt;"><br />
When you delete a single device, you are immediately removing this device&#8217;s ability to access your Ring account. For example, if you gave your old phone or tablet to a friend, you should delete this device from your list of devices authorized to access your Ring account.</span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><strong><span style="color: #535556; font-size: 11pt;">Removing All Devices</span></strong><span style="color: #535556; font-size: 11pt;"><br />
If you Remove All Devices, you are revoking access for all devices that are authorized to access your Ring account – except for the device you are currently using.</span></p>
<h2 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.3; color: #2e74b5; font-size: 13pt;"><strong><span style="color: #535556; font-size: 19.5pt;">Shared Users, not passwords.</span></strong></h2>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><strong><span style="color: #535556; font-size: 11pt;">Do not share your password with anyone.</span></strong><span style="color: #535556; font-size: 11pt;"><br />
No Ring employee, Customer Support Associate, or Community Manager will ever ask you for your password.</span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">If you want to share access to a Ring device with a friend or family member, you can </span><span style="text-decoration: underline; color: #1c99d5; font-size: 11pt;">add them as a Shared User</span><span style="color: #535556; font-size: 11pt;">.</span></p>
<h2 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.3; color: #2e74b5; font-size: 13pt;"><strong><span style="color: #535556; font-size: 19.5pt;">What to do if your Ring account has been compromised</span></strong></h2>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><strong><span style="color: #535556; font-size: 11pt;">1.  Change your password immediately.</span></strong><span style="color: #535556; font-size: 11pt;"><br />
When you use the same password for multiple </span><span style="color: #535556; font-size: 11pt;">online</span><span style="color: #535556; font-size: 11pt;"> accounts, you are at risk to cybercriminals (or bad actors). For example: If a bad actor acquires your password through a </span><span style="color: #535556; font-size: 11pt;">data</span><span style="color: #535556; font-size: 11pt;"> breach of your email provider and you use the same password for your Ring account, this makes your Ring account more vulnerable. </span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">Because we require an additional layer of account security with </span><span style="text-decoration: underline; color: #1c99d5; font-size: 11pt;">Two-Step Verification</span><span style="color: #535556; font-size: 11pt;">, your Ring account is still protected. However, we strongly recommend you change your password immediately.</span><br />
<span style="text-decoration: underline; color: #1c99d5; font-size: 11pt;">Learn how to change your Ring password</span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><strong><span style="color: #535556; font-size: 11pt;">2.  Remove Authorized Client Devices you don&#8217;t recognize.</span></strong><br />
<span style="color: #535556; font-size: 11pt;">If you suspect your Ring account has been compromised, remove any and all devices that you confidently didn&#8217;t authorize. </span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><strong><span style="color: #535556; font-size: 11pt;">3.  Contact our Customer Support Team.</span></strong><span style="color: #535556; font-size: 11pt;"><br />
After you&#8217;ve successfully changed your password, please </span><span style="text-decoration: underline; color: #1c99d5; font-size: 11pt;">Contact Us</span><span style="color: #535556; font-size: 11pt;"> so we can take proper measures to help prevent further risk.</span></p>
<h2 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.3; color: #2e74b5; font-size: 13pt;"><strong><span style="color: #535556; font-size: 19.5pt;">Your account security is our highest priority</span></strong></h2>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">Customer trust is important to us and we take the security of our devices and services extremely seriously. We encourage all Ring users to follow </span><span style="text-decoration: underline; color: #1c99d5; font-size: 11pt;">our recommended security best practices</span><span style="color: #535556; font-size: 11pt;"> to ensure your Ring account stays secure.</span></p>
<h1 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-weight: bold; font-size: 24pt;"><span style="font-size: 16pt;">Account Management in Control Center</span></h1>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">Learn how to update your Ring account information like your name, email, phone number, password and more.</span></p>
<h2 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.3; color: #2e74b5; font-size: 13pt;"><strong><span style="color: #535556; font-size: 19.5pt;">Get to know Account Management</span></strong></h2>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">With Account Management, you can manage your Ring account information: how your name appears in your account, change your phone number, update your email, and change your Ring account password. </span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><strong><span style="color: #535556; font-size: 11pt;">How to access Account Management in Control Center.</span></strong></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">From the Ring app:</span></p>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">1.</span></div>
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</div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">1.</span><span style="color: #535556; font-size: 11pt;">Open the Ring app. </span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">2.</span><span style="color: #535556; font-size: 11pt;">Tap the top </span><strong><span style="color: #535556; font-size: 11pt;">menu (</span><span style="color: #535556; font-size: 11pt;">☰</span><span style="color: #535556; font-size: 11pt;">)</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">3.</span><span style="color: #535556; font-size: 11pt;">Tap </span><strong><span style="color: #535556; font-size: 11pt;">Control Center</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">4.</span><span style="color: #535556; font-size: 11pt;">Tap </span><strong><span style="color: #535556; font-size: 11pt;">Account Management</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
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<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="text-decoration: underline; color: #535556; font-size: 11pt;">From a mobile </span><span style="text-decoration: underline; color: #535556; font-size: 11pt;">browser</span><span style="text-decoration: underline; color: #535556; font-size: 11pt;">:</span></p>
<div class="ol" style="margin: 0;">
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">1.</span></div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">1.</span><span style="color: #535556; font-size: 11pt;">Log in to your Ring account at Ring.com.</span></div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">2.</span><span style="color: #535556; font-size: 11pt;">Tap the top </span><strong><span style="color: #535556; font-size: 11pt;">menu (</span><span style="color: #535556; font-size: 11pt;">☰</span><span style="color: #535556; font-size: 11pt;">)</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">3.</span><span style="color: #535556; font-size: 11pt;">Tap </span><strong><span style="color: #535556; font-size: 11pt;">Control Center</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">4.</span><span style="color: #535556; font-size: 11pt;">Tap </span><strong><span style="color: #535556; font-size: 11pt;">Account Management</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
</div>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="text-decoration: underline; color: #535556; font-size: 11pt;">From a desktop </span><span style="text-decoration: underline; color: #535556; font-size: 11pt;">browser</span><span style="text-decoration: underline; color: #535556; font-size: 11pt;">:</span></p>
<div class="ol" style="margin: 0;">
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">1.</span><span style="color: #535556; font-size: 11pt;">Log in to your Ring account at Ring.com.</span></div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">2.</span><span style="color: #535556; font-size: 11pt;">Click the </span><strong><span style="color: #535556; font-size: 11pt;">Dashboard</span></strong><span style="color: #535556; font-size: 11pt;"> home icon on the top right.</span></div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">3.</span><span style="color: #535556; font-size: 11pt;">Click </span><strong><span style="color: #535556; font-size: 11pt;">Account</span></strong><span style="color: #535556; font-size: 11pt;"> and select </span><strong><span style="color: #535556; font-size: 11pt;">Control Center</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">4.</span><span style="color: #535556; font-size: 11pt;">Click </span><strong><span style="color: #535556; font-size: 11pt;">Account Management</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
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<h2 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.3; color: #2e74b5; font-size: 13pt;"><strong><span style="color: #535556; font-size: 19.5pt;">Updating your account details</span></strong></h2>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">Whenever you update information in your Ring account, we first require you to re-enter your password, and in most cases, enter your </span><a href="https://support.ring.com/hc/en-us/articles/360039693891" target="_self" rel="noopener nofollow"><span style="text-decoration: underline; color: #1c99d5; font-size: 11pt;">verification code</span></a><span style="color: #535556; font-size: 11pt;">. We&#8217;re just making sure it&#8217;s you who&#8217;s making these changes. </span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><a href="https://support.ring.com/hc/en-us/articles/14965932401684" target="_self" rel="noopener nofollow"><strong><span style="color: #1c99d5; font-size: 11pt;">Changing your Name</span></strong></a><span style="color: #535556; font-size: 11pt;"><br />
You can change how your First Name and Last Name appear in your Ring account. </span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><a href="https://support.ring.com/hc/en-us/articles/115002566283" target="_self" rel="noopener nofollow"><strong><span style="color: #1c99d5; font-size: 11pt;">Updating your Email address</span></strong></a><span style="color: #535556; font-size: 11pt;"><br />
Did you recently change your email address? You can update it in Account Management.</span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><a href="https://support.ring.com/hc/en-us/articles/6380146622612" target="_self" rel="noopener nofollow"><strong><span style="color: #1c99d5; font-size: 11pt;">Updating your Phone Number</span></strong></a><span style="color: #535556; font-size: 11pt;"><br />
If you recently changed your phone number, update it now in Account Management. Keep in mind, this is phone number we&#8217;ll contact if you dropped a call when speaking to our Customer Support Team. It may not be same number you provided to receive you sign-in verification codes.</span></p>
<h1 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-weight: bold; font-size: 24pt;"><span style="font-size: 16pt;">Changing Your Name in Your Ring Account</span></h1>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">Learn to update how your name appears in your Ring account.</span></p>
<h2 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.3; color: #2e74b5; font-size: 13pt;"><strong><span style="color: #535556; font-size: 19.5pt;">Updating your Name</span></strong></h2>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">You can change or update your name in the Ring app or your account at Ring.com.</span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="text-decoration: underline; color: #535556; font-size: 11pt;">From the Ring app:</span></p>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">1.</span></div>
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</div>
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<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">1.</span><span style="color: #535556; font-size: 11pt;">Open the Ring app.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">2.</span><span style="color: #535556; font-size: 11pt;">Tap the </span><strong><span style="color: #535556; font-size: 11pt;">menu (</span><span style="color: #535556; font-size: 11pt;">☰</span><span style="color: #535556; font-size: 11pt;">)</span></strong><span style="color: #535556; font-size: 11pt;"> and scroll down to</span><strong><span style="color: #535556; font-size: 11pt;"> Control Center</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">3.</span><span style="color: #535556; font-size: 11pt;">Tap </span><strong><span style="color: #535556; font-size: 11pt;">Account Management</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">4.</span><span style="color: #535556; font-size: 11pt;">Under Name, tap </span><strong><span style="color: #535556; font-size: 11pt;">Update</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">5.</span><span style="color: #535556; font-size: 11pt;">You&#8217;ll be asked to re-enter your password.</span></div>
</div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">6.</span><span style="color: #535556; font-size: 11pt;">You&#8217;ll then be asked to enter your sign-in code. </span><a href="https://support.ring.com/hc/en-us/articles/360058578911" target="_blank" rel="noopener nofollow"><span style="text-decoration: underline; color: #1c99d5; font-size: 11pt;">Help me find my verification code.</span></a></div>
</div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">7.</span><span style="color: #535556; font-size: 11pt;">Enter your updated First Name and Last Name.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">8.</span><span style="color: #535556; font-size: 11pt;">Tap </span><strong><span style="color: #535556; font-size: 11pt;">Save</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
</div>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="text-decoration: underline; color: #535556; font-size: 11pt;">From your desktop or mobile </span><span style="text-decoration: underline; color: #535556; font-size: 11pt;">browser</span><span style="text-decoration: underline; color: #535556; font-size: 11pt;">:</span></p>
<div class="ol" style="margin: 0;">
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">1.</span><span style="color: #535556; font-size: 11pt;">Log in to your account at Ring.com.</span></div>
</div>
</div>
<div class="ul" style="margin: 0;">
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.37em; left: 0; font-size: 2em;">◦</span> </span><span style="color: #535556; font-size: 11pt;">If you&#8217;re on desktop: tap the </span><strong><span style="color: #535556; font-size: 11pt;">Dashboard</span></strong><span style="color: #535556; font-size: 11pt;"> home icon at the top, then </span><strong><span style="color: #535556; font-size: 11pt;">Account</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.37em; left: 0; font-size: 2em;">◦</span> </span><span style="color: #535556; font-size: 11pt;">If you&#8217;re on mobile: tap the top</span><strong><span style="color: #535556; font-size: 11pt;"> menu (</span><span style="color: #535556; font-size: 11pt;">☰</span><span style="color: #535556; font-size: 11pt;">).</span></strong></div>
</div>
</div>
<div class="ol" style="margin: 0;">
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">2.</span><span style="color: #535556; font-size: 11pt;">Scroll down to</span><strong><span style="color: #535556; font-size: 11pt;"> Control Center</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">3.</span><span style="color: #535556; font-size: 11pt;">Click </span><strong><span style="color: #535556; font-size: 11pt;">Account Management</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">4.</span><span style="color: #535556; font-size: 11pt;">Under Name, click </span><strong><span style="color: #535556; font-size: 11pt;">Update</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">5.</span><span style="color: #535556; font-size: 11pt;">You&#8217;ll be asked to re-enter your password.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">6.</span><span style="color: #535556; font-size: 11pt;">You&#8217;ll then be asked to enter your sign-in code. </span><a href="https://support.ring.com/hc/en-us/articles/360058578911" target="_blank" rel="noopener nofollow"><span style="text-decoration: underline; color: #1c99d5; font-size: 11pt;">Help me find my verification code.</span></a></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">7.</span><span style="color: #535556; font-size: 11pt;">Enter your updated First Name and Last Name.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">8.</span><span style="color: #535556; font-size: 11pt;">Click </span><strong><span style="color: #535556; font-size: 11pt;">Save</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
</div>
<h1 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-weight: bold; font-size: 24pt;"><span style="font-size: 16pt;">Account Verification in Control Center</span></h1>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">Learn all the ways you can verify your account when signing in to Ring, or when speaking to Customer Support.</span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;"><span style="width: 48.75pt; height: 48.75pt; display: inline-block;"><span style="display: none;">.</span></span></span></p>
<h2 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.3; color: #2e74b5; font-size: 13pt;"><strong><span style="color: #535556; font-size: 19.5pt;">Get to know Account Verification</span></strong></h2>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">With Account Verification, you can choose how you want to receive your 6-digit verification code whenever you sign in to the Ring app or your account at Ring.com. </span><span style="color: #535556; font-size: 11pt;">We require you to enter this code, after you enter your password, to better protect your Ring account. This extra layer of security is called </span><a href="https://support.ring.com/hc/en-us/articles/360024511592" target="_self" rel="noopener nofollow"><span style="text-decoration: underline; color: #1c99d5; font-size: 11pt;">Two-Step Verification</span></a><span style="color: #535556; font-size: 11pt;">. </span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><strong><span style="color: #535556; font-size: 11pt;">How to access Account Verification in Control Center.</span></strong></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">From the Ring app:</span></p>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">1.</span></div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">1.</span><span style="color: #535556; font-size: 11pt;">Open the Ring app. </span></div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">2.</span><span style="color: #535556; font-size: 11pt;">Tap the top </span><strong><span style="color: #535556; font-size: 11pt;">menu (</span><span style="color: #535556; font-size: 11pt;">☰</span><span style="color: #535556; font-size: 11pt;">)</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">3.</span><span style="color: #535556; font-size: 11pt;">Tap </span><strong><span style="color: #535556; font-size: 11pt;">Control Center</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">4.</span><span style="color: #535556; font-size: 11pt;">Tap </span><strong><span style="color: #535556; font-size: 11pt;">Account Verification</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
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<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="text-decoration: underline; color: #535556; font-size: 11pt;">From a mobile </span><span style="text-decoration: underline; color: #535556; font-size: 11pt;">browser</span><span style="text-decoration: underline; color: #535556; font-size: 11pt;">:</span></p>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">1.</span></div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">1.</span><span style="color: #535556; font-size: 11pt;">Log in to your Ring account at Ring.com.</span></div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">2.</span><span style="color: #535556; font-size: 11pt;">Tap the top </span><strong><span style="color: #535556; font-size: 11pt;">menu (</span><span style="color: #535556; font-size: 11pt;">☰</span><span style="color: #535556; font-size: 11pt;">)</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">3.</span><span style="color: #535556; font-size: 11pt;">Tap </span><strong><span style="color: #535556; font-size: 11pt;">Control Center</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">4.</span><span style="color: #535556; font-size: 11pt;">Tap </span><strong><span style="color: #535556; font-size: 11pt;">Account Verification</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
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<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="text-decoration: underline; color: #535556; font-size: 11pt;">From a desktop </span><span style="text-decoration: underline; color: #535556; font-size: 11pt;">browser</span><span style="text-decoration: underline; color: #535556; font-size: 11pt;">:</span></p>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">1.</span><span style="color: #535556; font-size: 11pt;">Log in to your Ring account at Ring.com.</span></div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">2.</span><span style="color: #535556; font-size: 11pt;">Click the </span><strong><span style="color: #535556; font-size: 11pt;">Dashboard</span></strong><span style="color: #535556; font-size: 11pt;"> home icon on the top right.</span></div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">3.</span><span style="color: #535556; font-size: 11pt;">Click </span><strong><span style="color: #535556; font-size: 11pt;">Account</span></strong><span style="color: #535556; font-size: 11pt;"> and select </span><strong><span style="color: #535556; font-size: 11pt;">Control Center</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">4.</span><span style="color: #535556; font-size: 11pt;">Click </span><strong><span style="color: #535556; font-size: 11pt;">Account Verification</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
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<h2 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.3; color: #2e74b5; font-size: 13pt;"><strong><span style="color: #535556; font-size: 19.5pt;">Choose a verification method</span></strong></h2>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">You have the option to choose how you want to receive your verification code, by Text Message or Authenticator App. </span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><strong><span style="color: #535556; font-size: 11pt;">Text Message</span></strong></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">When you choose Text Message as your verification method, you&#8217;ll receive a text to the mobile number you provide each time you sign in. Enter that code, and you&#8217;re in. </span><br />
<a href="https://support.ring.com/hc/en-us/articles/360052326012" target="_blank" rel="noopener nofollow"><span style="text-decoration: underline; color: #1c99d5; font-size: 11pt;">Learn how to get a verification code by text message </span></a></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><strong><span style="color: #535556; font-size: 11pt;">Authenticator App</span></strong></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">Authenticator apps are security apps for your phone, tablet, and computer that help prove who you are. These apps generate 6-digit verification codes to help verify you when signing in to Ring.</span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><a href="https://support.ring.com/hc/en-us/articles/360061508852" target="_self" rel="noopener nofollow"><span style="text-decoration: underline; color: #1c99d5; font-size: 11pt;">Learn how to use an Authenticator App to sign in to Ring</span></a></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><strong><span style="color: #535556; font-size: 11pt;">Verification codes in Control Center</span></strong></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">If you don&#8217;t have access to your text messages or your device&#8217;s authenticator app, you can generate a code from Control Center in Account Verification. </span><br />
<a href="https://support.ring.com/hc/en-us/articles/360052824731" target="_blank" rel="noopener nofollow"><span style="text-decoration: underline; color: #1c99d5; font-size: 11pt;">Learn more</span></a></p>
<h2 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.3; color: #2e74b5; font-size: 13pt;"><strong><span style="color: #535556; font-size: 19.5pt;">Customer Support Verification</span></strong></h2>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">If you need to speak with our Customer Support Team, they may ask to verify it&#8217;s you. In Account Verification, you can generate code to give to the Support Associate to help verify your Ring account. We will NEVER ask you for your password. </span></p>
<h1 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-weight: bold; font-size: 24pt;"><span style="font-size: 16pt;">Using the Ring Live View Widget</span></h1>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">Learn how to add Live View widgets to your phone or tablet&#8217;s home screen.</span></p>
<h2 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.3; color: #2e74b5; font-size: 13pt;"><strong><span style="color: #535556; font-size: 19.5pt;">Get to know Live View widgets</span></strong></h2>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;"><img loading="lazy" decoding="async" width="1815" height="1022" class="wp-image-9954 size-full" src="https://www.dvrcms.com/wp-content/uploads/2023/11/Picture-21-1.jpeg" alt="widgets_promo.jpg" title="Ring APP How to Use Part1 66" srcset="https://www.dvrcms.com/wp-content/uploads/2023/11/Picture-21-1.jpeg 1815w, https://www.dvrcms.com/wp-content/uploads/2023/11/Picture-21-1-300x169.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2023/11/Picture-21-1-1024x577.jpeg 1024w, https://www.dvrcms.com/wp-content/uploads/2023/11/Picture-21-1-768x432.jpeg 768w, https://www.dvrcms.com/wp-content/uploads/2023/11/Picture-21-1-1536x865.jpeg 1536w" sizes="auto, (max-width: 1815px) 100vw, 1815px" /></span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">With Ring Live View widgets, you can access </span><strong><span style="color: #535556; font-size: 11pt;">Live View</span></strong><span style="color: #535556; font-size: 11pt;"> on your Ring video doorbells and security cameras with just a tap, right from the home screen of your smartphone or tablet.</span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">Ring Live View widgets appear as tiles on your home screen, with each widget displaying the name and image of a chosen device.</span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><strong><span style="color: #535556; font-size: 11pt;">Make sure your Ring app and operating system are up to date.</span></strong><span style="color: #535556; font-size: 11pt;"><br />
Live View widgets are available with the Ring app versions 5.58 on iOS and 3.58 on Android. Confirm both your app version and mobile device&#8217;s operating system are</span><a href="https://support.ring.com/hc/en-us/articles/204384784-Downloading-the-Ring-app" target="_blank" rel="noopener nofollow"><span style="text-decoration: underline; color: #1c99d5; font-size: 11pt;"> up-to-date</span></a><span style="color: #535556; font-size: 11pt;"> to use this feature.</span></p>
<h2 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.3; color: #2e74b5; font-size: 13pt;"><strong><span style="color: #535556; font-size: 19.5pt;">How to set up a Live View widget</span></strong></h2>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="text-decoration: underline; color: #535556; font-size: 11pt;">Apple iOS phones and tablets</span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">For iOS, see Apple&#8217;s </span><a href="https://support.apple.com/HT207122" rel="nofollow noopener" target="_blank"><span style="text-decoration: underline; color: #1c99d5; font-size: 11pt;">How to add and edit widgets on your iPhone</span></a><span style="color: #535556; font-size: 11pt;"> article, or follow these steps:</span></p>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">1.</span><span style="color: #535556; font-size: 11pt;">Tap and hold the </span><strong><span style="color: #535556; font-size: 11pt;">home screen </span></strong><span style="color: #535556; font-size: 11pt;">and wait for the icons to </span><span style="color: #535556; font-size: 11pt;">start</span><span style="color: #535556; font-size: 11pt;"> wiggling.</span></div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">2.</span><span style="color: #535556; font-size: 11pt;">Tap the </span><strong><span style="color: #535556; font-size: 11pt;">plus (+) icon</span></strong><span style="color: #535556; font-size: 11pt;"> that appears in the top left corner of the screen, then tap on </span><strong><span style="color: #535556; font-size: 11pt;">Search Widgets</span></strong><span style="color: #535556; font-size: 11pt;"> and search &#8220;Ring&#8221;.</span></div>
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<div style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">3.</span><span style="color: #535556; font-size: 11pt;">Select a device widget, tap </span><strong><span style="color: #535556; font-size: 11pt;">Add widget, </span></strong><span style="color: #535556; font-size: 11pt;">and place it wherever you’d like on your home screen.</span></div>
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<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">Your Ring Live View widget will select one of your Ring devices by default. To choose a different device, follow the steps below on </span><strong><span style="color: #535556; font-size: 11pt;">How to edit Ring Live View widgets</span></strong><span style="color: #535556; font-size: 11pt;">.</span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="text-decoration: underline; color: #535556; font-size: 11pt;">Android OS phones and tablets</span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">For Android, see Google&#8217;s </span><a href="https://support.google.com/android/answer/9450271#zippy=%2Cadd-or-resize-a-widget" rel="nofollow noopener" target="_blank"><span style="text-decoration: underline; color: #1c99d5; font-size: 11pt;">Add apps, shortcuts &amp; widgets to your Home screens</span></a><span style="color: #535556; font-size: 11pt;"> article, or follow these steps:</span></p>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">1.</span><span style="color: #535556; font-size: 11pt;">Tap and hold an empty space on the home screen.</span></div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">2.</span><span style="color: #535556; font-size: 11pt;">Tap </span><strong><span style="color: #535556; font-size: 11pt;">Widgets</span></strong><span style="color: #535556; font-size: 11pt;"> and search for “Ring” (or press and hold on the </span><strong><span style="color: #535556; font-size: 11pt;">Ring app,</span></strong><span style="color: #535556; font-size: 11pt;"> then select </span><strong><span style="color: #535556; font-size: 11pt;">Widgets</span></strong><span style="color: #535556; font-size: 11pt;">).</span></div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">3.</span><span style="color: #535556; font-size: 11pt;">Press and hold on the widget you’d like to add, then drag and place it on the home screen of your choice.</span></div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">4.</span><span style="color: #535556; font-size: 11pt;">Then, choose which Ring device you&#8217;d like to access from the widget.</span></div>
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<h2 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.3; color: #2e74b5; font-size: 13pt;"><strong><span style="color: #535556; font-size: 19.5pt;">How to edit Ring Live View widgets</span></strong></h2>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 12pt;">1.</span><span style="color: #535556; font-size: 11pt;">Tap and hold the widget.</span></div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">2.</span><span style="color: #535556; font-size: 11pt;">Tap </span><strong><span style="color: #535556; font-size: 11pt;">Edit</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">3.</span><span style="color: #535556; font-size: 11pt;">Choose a different doorbell or camera for instant Live View access.</span></div>
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<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">4.</span><span style="color: #535556; font-size: 11pt;">Tap outside the widget to exit.</span></div>
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<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><strong><span style="color: #535556; font-size: 11pt;">Note:</span></strong><span style="color: #535556; font-size: 11pt;"> If you want instant Live View access for multiple devices, </span><span style="color: #535556; font-size: 11pt;"><em>you will need to add one Ring Live View widget per Ring device.</em></span></p>
<h1 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-weight: bold; font-size: 24pt;"><span style="font-size: 16pt;">Adjusting the Volume on Ring Doorbells, Security Cameras and Chimes</span></h1>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">Adjust the volume on your Ring Video Doorbell, Security Cameras, and Chime or Chime Pro to the sound level that’s right for you.</span></p>
<h2 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.3; color: #2e74b5; font-size: 13pt;"><strong><span style="color: #535556; font-size: 19.5pt;">How to adjust the volume on your Video Doorbell</span></strong></h2>
<div class="ol" style="margin: 0;">
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 12pt;">1.</span><span style="color: #535556; font-size: 11pt;">Tap on the </span><strong><span style="color: #535556; font-size: 11pt;">menu (</span><span style="color: #535556; font-size: 11pt;">☰</span><span style="color: #535556; font-size: 11pt;">)</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">2.</span><span style="color: #535556; font-size: 11pt;">Tap </span><strong><span style="color: #535556; font-size: 11pt;">Devices</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">3.</span><span style="color: #535556; font-size: 11pt;">Tap your Video Doorbell.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">4.</span><span style="color: #535556; font-size: 11pt;">Tap </span><strong><span style="color: #535556; font-size: 11pt;">Device Settings</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">5.</span><span style="color: #535556; font-size: 11pt;">Tap </span><strong><span style="color: #535556; font-size: 11pt;">General Settings</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">6.</span><span style="color: #535556; font-size: 11pt;">Tap </span><strong><span style="color: #535556; font-size: 11pt;">Volume Settings</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
</div>
<div class="ul" style="margin: 0;">
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.37em; left: 0; font-size: 2em;">◦</span> </span><span style="color: #535556; font-size: 11pt;">Two-Way Talk: Adjust the volume slider for </span><strong><span style="color: #535556; font-size: 11pt;">Device Speaker</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.37em; left: 0; font-size: 2em;">◦</span> </span><span style="color: #535556; font-size: 11pt;">Doorbell press: Adjust the volume slider for </span><strong><span style="color: #535556; font-size: 11pt;">Doorbell Sounds</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
</div>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><strong><span style="color: #535556; font-size: 11pt;">Important: </span></strong><span style="color: #535556; font-size: 11pt;">Adjusting the volume for Two-Way Talk may not be available for all Ring devices.</span></p>
<h2 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.3; color: #2e74b5; font-size: 13pt;"><strong><span style="color: #535556; font-size: 19.5pt;"><br />
How to adjust the volume on your Ring Security Camera</span></strong></h2>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">You can adjust the volume on the Floodlight Cam Wired Plus and Floodlight Cam Wired Pro.</span><br />
<a href="https://support.ring.com/hc/en-us/articles/360057317451-How-to-Find-Out-What-Ring-Doorbell-or-Security-Camera-You-Have-and-Get-the-Right-Accessories-" target="_self" rel="noopener nofollow"><span style="text-decoration: underline; color: #1c99d5; font-size: 11pt;">Find out which Security Camera you have in the Ring app</span></a><span style="color: #535556; font-size: 11pt;">.</span></p>
<div class="ol" style="margin: 0;">
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">1.</span><span style="color: #535556; font-size: 11pt;">Tap on the </span><strong><span style="color: #535556; font-size: 11pt;">menu (</span><span style="color: #535556; font-size: 11pt;">☰</span><span style="color: #535556; font-size: 11pt;">)</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">2.</span><span style="color: #535556; font-size: 11pt;">Tap </span><strong><span style="color: #535556; font-size: 11pt;">Devices</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">3.</span><span style="color: #535556; font-size: 11pt;">Select your Ring Security Camera.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">4.</span><span style="color: #535556; font-size: 11pt;">Tap on </span><strong><span style="color: #535556; font-size: 11pt;">Device Settings</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">5.</span><span style="color: #535556; font-size: 11pt;">Tap on </span><strong><span style="color: #535556; font-size: 11pt;">General Settings</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">6.</span><span style="color: #535556; font-size: 11pt;">Tap on</span><strong><span style="color: #535556; font-size: 11pt;"> Volume Settings</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
</div>
<div class="ul" style="margin: 0;">
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.37em; left: 0; font-size: 2em;">◦</span> </span><span style="color: #535556; font-size: 11pt;">Two-Way Talk: Adjust the volume slider for </span><strong><span style="color: #535556; font-size: 11pt;">Device Speaker</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
</div>
<h2 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.3; color: #2e74b5; font-size: 13pt;"><strong><span style="color: #535556; font-size: 19.5pt;">How to adjust the volume on your Ring Chime and Chime Pro</span></strong></h2>
<div class="ol" style="margin: 0;">
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 12pt;">1.</span><span style="color: #535556; font-size: 11pt;">Tap on the </span><strong><span style="color: #535556; font-size: 11pt;">menu (</span><span style="color: #535556; font-size: 11pt;">☰</span><span style="color: #535556; font-size: 11pt;">)</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">2.</span><span style="color: #535556; font-size: 11pt;">Tap </span><strong><span style="color: #535556; font-size: 11pt;">Devices</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">3.</span><span style="color: #535556; font-size: 11pt;">Select your Chime.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">4.</span><span style="color: #535556; font-size: 11pt;">Tap </span><strong><span style="color: #535556; font-size: 11pt;">Audio Settings</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556;">5.</span><span style="color: #535556; font-size: 11pt;">Tap </span><strong><span style="color: #535556; font-size: 11pt;">Chime Tones</span></strong><span style="color: #535556; font-size: 11pt;">.</span></div>
</div>
</div>
<div class="ul" style="margin: 0;">
<div class="li" style="margin: 0;">
<div style="margin-top: 5pt; padding-top: 0; margin-bottom: 7.9pt; padding-bottom: 0; line-height: 1.2;"><span style="display: inline-block; position: relative; text-indent: -18pt; color: #535556; font-size: 10pt;"><span style="position: absolute; top: -0.37em; left: 0; font-size: 2em;">◦</span> </span><span style="color: #535556; font-size: 11pt;">Adjust the volume sliders under Rings and Motion.</span></div>
</div>
</div>
<h1 style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-weight: bold; font-size: 24pt;"><span style="font-size: 16pt;">Setting Audio Alerts on Chime and Chime Pro</span></h1>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><span style="color: #535556; font-size: 11pt;">Learn how to set Chime or Chime Pro to play sounds when events happen on Ring devices at the same location.</span></p>
<p style="margin-top: 0pt; padding-top: 0; margin-bottom: 15.75pt; padding-bottom: 0; line-height: 1.2; font-size: 12pt;"><strong><span style="color: #535556; font-size: 11pt;">Chime Alerts are only available for devices at the same location.</span></strong><span style="color: #535556; font-size: 11pt;"><br />
Previously, Chime and Chime Pro devices could play sounds across multiple Ring device addresses. We&#8217;ve since improved this feature to give you more relevant Chime Alerts in the same location where Motion or Ring events occur.</span><br />
<a href="https://support.ring.com/hc/en-us/articles/115005039983" target="_self" rel="noopener nofollow"><span style="text-decoration: underline; color: #1c99d5; font-size: 11pt;">Learn how to manage your Ring device locations</span></a></p>
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			<media:title type="plain">How Do I Get Started with the Ring App? | Ask Ring</media:title>
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		<title>Huawei Cluebase VMS User Manual</title>
		<link>https://www.dvrcms.com/huawei-cluebase-vms-user-manual/</link>
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		<dc:creator><![CDATA[admin]]></dc:creator>
		<pubDate>Fri, 30 Jun 2023 20:51:20 +0000</pubDate>
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					<description><![CDATA[Huawei Cluebase VMS User Manual, by vCloud.ai is new-generation Video Management Software that works on MacBook, Windows, Linux and even ... <p class="read-more-container"><a title="Huawei Cluebase VMS User Manual" class="read-more button" href="https://www.dvrcms.com/huawei-cluebase-vms-user-manual/#more-2199" aria-label="Read more about Huawei Cluebase VMS User Manual">Read More</a></p>]]></description>
										<content:encoded><![CDATA[<p>Huawei Cluebase VMS User Manual, by vCloud.ai is new-generation Video Management Software that works on MacBook, Windows, Linux and even Web browser of literally any device. vCloud.ai Cluebase VMS is made for reliability, performance, and convenience. Flexibility and limitlessness by design allows creating advanced computer vision systems in a very short time. The vCloud.ai API allows integrating third-party hardware and software to extend your video system&#8217;s functionality even further. The advanced ergonomic interface makes all functions intuitively easy to use.</p>
<p><strong>Cluebase VMS by vCloud.ai User manual</strong></p>
<p>Purpose of the VMS</p>
<p>Cluebase VMS (video management system) is a software product that allows connecting video cameras to the server for further recording, live view and multiple additional functions.<br />
Cluebase VMS is distributed as an open-platform commercial product under End User License Agreement.</p>
<p>System description</p>
<p>Cluebase VMS consists of the following parts:<br />
2.1. Front-end (Web/Lunix/MacOs/Windows)<br />
2.2. Back-end: server-side application that runs in the background<br />
Cameras connect to Cluebase VMS via ONVIF and RTSP protocols.<br />
Users can connect to the cloud unlimited number of cameras individually and set individual recording plans on them.</p>
<p>Hardware requirements</p>
<p>Minimal server requirements: Dual-core ARM or Intel/AMD (32 or 64 bit), 2GB RAM, 2GB HDD/SSD. Desktop client requires a PC or Mac computer with Intel/AMD 32 or 64 bit, Apple Silicon or other ARM CPU with at least 2 cores of 1.5 GHz each. Supported browsers: Google Chrome v.92+, Mozilla Firefox v.90+, Safari v.14+</p>
<p>Compatibility</p>
<p>4.1. Codecs: Cluebase VMS is ready to work with any h.264 video stream though h.265 is supported with limited functionality.<br />
4.2. All IP cameras and DVR/NVR are compliant.,</p>
<h2>Huawei Cluebase VMS User Manual</h2>
<p>Read More :</p>
<ol>
<li><a href="https://www.dvrcms.com/how-to/1966/hik-partner-pro-portal-setup-guide/" rel="nofollow">Hik-Partner Pro Portal Setup Guide</a></li>
<li><a href="https://www.dvrcms.com/cms-software/1453/icms-pro-full-user-guide/" rel="nofollow">Danale Wireless Camera Installation Guide</a></li>
<li><a href="https://www.dvrcms.com/cms-software/1088/vsplayer-software-user-manual/" rel="nofollow">VSPlayer Software User Manual</a></li>
</ol>
<p>Client app installation</p>
<p>Please note that Web client application is available instantly by accessing the server’s IP address via a web-browser. However is you need to install a client application on you desktop they available for downloading at <a href="https://vcloud.ai/downloads" rel="nofollow noopener" target="_blank">https://vcloud.ai/downloads</a></p>
<p>a. Installing Linux app<br />
Once you’ve downloaded file Cluebase_VMS_Linux_x_x.deb you can install it from the UI by double-clicking and following the screen instructions or you can do it from the command line:<br />
sudo apt install Cluebase_ VMS_Linux_x_x.deb</p>
<p>b. Installing Windows app<br />
Once you’ve downloaded file Cluebase_VMS_WIN_x_x.exe you can install it from the UI by double-clicking and following the screen instructions.</p>
<p>c. Installing MacOS app<br />
Once you’ve downloaded file Cluebase_VMS_MacOS_x_x.dmg you can install it from the UI by double-clicking and following the screen instructions.</p>
<p>Signing in</p>
<p>After running the application for the first time you should see the Sign in screen.</p>
<p><img loading="lazy" decoding="async" width="300" height="158" class="wp-image-2200" src="https://www.dvrcms.com/wp-content/uploads/2023/06/picture-1-png.png" alt="Picture 1.png" title="Huawei Cluebase VMS User Manual 93"></p>
<p>Please enter your valid login and password and click Sign in. After installation you can use the default credentials: admin/admin.</p>
<p>License activation</p>
<p>Go to Settings-&gt;Services-&gt;VMS-&gt;vCloud.ai VMS-&gt;VMS License Request, fill the customer e-mail and name fields, specify the required licenses and click Send License Request. Your request will be delivered to vCloud.ai sales team so, in return, you should receive the License activation key file to your email.</p>
<p><img loading="lazy" decoding="async" width="300" height="180" class="wp-image-2201" src="https://www.dvrcms.com/wp-content/uploads/2023/06/picture-2-png.png" alt="Picture 2.png" title="Huawei Cluebase VMS User Manual 94"></p>
<p>Once received, you can Upload the license file at the screen bottom and click Activate.</p>
<p><img loading="lazy" decoding="async" width="300" height="57" class="wp-image-2202" src="https://www.dvrcms.com/wp-content/uploads/2023/06/picture-3-png.png" alt="Picture 3.png" title="Huawei Cluebase VMS User Manual 95"></p>
<p>Your license activation page should look as on the picture below:</p>
<p><img loading="lazy" decoding="async" width="300" height="115" class="wp-image-2203" src="https://www.dvrcms.com/wp-content/uploads/2023/06/picture-4-png.png" alt="Picture 4.png" title="Huawei Cluebase VMS User Manual 96"></p>
<p>Adding cameras</p>
<p><a href="https://youtu.be/zrzHZssZru8" rel="nofollow noopener" target="_blank">Watch How to add cameras video in Cluebase VMS Tutorials on YouTube</a></p>
<p>8.1. Camera search tool<br />
Camera search tool is created to simplify and speed up cameras discovery and connection processes.</p>
<p>Go to Settings-&gt;Cameras-&gt;Search</p>
<p><img loading="lazy" decoding="async" width="300" height="122" class="wp-image-2204" src="https://www.dvrcms.com/wp-content/uploads/2023/06/picture-5-png.png" alt="Picture 5.png" title="Huawei Cluebase VMS User Manual 97"></p>
<p>All supported cameras in the local network will be found automatically (normally within 5-10 seconds).</p>
<p>After specifying cameras’ credentials (name/login/password) you can add them one by one using the ‘+’ button on the left</p>
<p><img loading="lazy" decoding="async" width="300" height="55" class="wp-image-2205" src="https://www.dvrcms.com/wp-content/uploads/2023/06/picture-6-png.png" alt="Picture 6.png" title="Huawei Cluebase VMS User Manual 98"></p>
<p>Or you can click Add all devices to add all cameras with the specified credentials.</p>
<p>Click Refresh search to search the network again.</p>
<p>You can specify the search range manually.</p>
<p><img loading="lazy" decoding="async" width="300" height="31" class="wp-image-2206" src="https://www.dvrcms.com/wp-content/uploads/2023/06/picture-7-png.png" alt="Picture 7.png" title="Huawei Cluebase VMS User Manual 99"></p>
<p>By default the system will search in the current subnet.</p>
<p>8.2. Add cameras manually</p>
<p>Go to Settings-&gt;Cameras-&gt;Add camera<br />
Name the camera, select connection type (ONVIF or RTSP) fill the IP address and port for ONVIF or the URL for the RTSP, fill Login and Password with camera’s credentials, select the time zone then click Add.</p>
<p><img loading="lazy" decoding="async" width="300" height="367" class="wp-image-2207" src="https://www.dvrcms.com/wp-content/uploads/2023/06/picture-8-png.png" alt="Picture 8.png" title="Huawei Cluebase VMS User Manual 100" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/picture-8-png.png 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/picture-8-png-245x300.png 245w" sizes="auto, (max-width: 300px) 100vw, 300px" /></p>
<p>Your camera should then appear in All cameras/Devices section</p>
<p><img loading="lazy" decoding="async" width="300" height="152" class="wp-image-2208" src="https://www.dvrcms.com/wp-content/uploads/2023/06/picture-9-png.png" alt="Picture 9.png" title="Huawei Cluebase VMS User Manual 101"></p>
<p>8.3 Create a New Layout for the cameras</p>
<p><a href="https://youtu.be/SVz-150uOLA" rel="nofollow noopener" target="_blank">Watch Creating a New Layout video in Cluebase VMS Tutorials on YouTube</a></p>
<p>Storage settings</p>
<p>By default the VMS should identify all mounted drives from the system.</p>
<p><img loading="lazy" decoding="async" width="300" height="179" class="wp-image-2209" src="https://www.dvrcms.com/wp-content/uploads/2023/06/picture-10-png.png" alt="Picture 10.png" title="Huawei Cluebase VMS User Manual 102"></p>
<p>To enable a storage volume for recording please select the storage volume and switch it on:</p>
<p><img loading="lazy" decoding="async" width="300" height="64" class="wp-image-2210" src="https://www.dvrcms.com/wp-content/uploads/2023/06/picture-11-png.png" alt="Picture 11.png" title="Huawei Cluebase VMS User Manual 103"></p>
<p>Then select the cameras that are required to be recorded, set archive depth, select quality and click Save. The storage will be activated for recording immediately.</p>
<p>User access management</p>
<p>10.1. Managing roles<br />
Go to Settings-&gt;Users-&gt;Add role</p>
<p><img loading="lazy" decoding="async" width="300" height="199" class="wp-image-2211" src="https://www.dvrcms.com/wp-content/uploads/2023/06/picture-12-png.png" alt="Picture 12.png" title="Huawei Cluebase VMS User Manual 104"></p>
<p>Name the role and grant access to specific cameras and functions. Click save.<br />
Please note that all users with this role will then have access to the specified cameras and functions.<br />
10.2. Managing users<br />
Go to Settings-&gt;Users-&gt;Add new user</p>
<p><img loading="lazy" decoding="async" width="300" height="162" class="wp-image-2212" src="https://www.dvrcms.com/wp-content/uploads/2023/06/picture-13-png.png" alt="Picture 13.png" title="Huawei Cluebase VMS User Manual 105"></p>
<p>Specify the new user credentials: Username, Password and the required Role. Access granted to the selected Role is be indicated below but is not available for editing. To edit the permissions you need to edit the Role by clicking the pencil button</p>
<p><img loading="lazy" decoding="async" width="271" height="61" class="wp-image-2213" src="https://www.dvrcms.com/wp-content/uploads/2023/06/picture-14-png.png" alt="Picture 14.png" title="Huawei Cluebase VMS User Manual 106"></p>
<p>Map setup</p>
<p>To be able to locate the camera on the map you can add the coordinates or simply drag the camera across the map and then click Save.</p>
<p><img loading="lazy" decoding="async" width="300" height="297" class="wp-image-2214" src="https://www.dvrcms.com/wp-content/uploads/2023/06/picture-15-png.png" alt="Picture 15.png" title="Huawei Cluebase VMS User Manual 107" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/picture-15-png.png 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/picture-15-png-150x150.png 150w" sizes="auto, (max-width: 300px) 100vw, 300px" /></p>
<p>Layout setup</p>
<p>Click <strong>New layout</strong> in the main menu</p>
<p><img loading="lazy" decoding="async" width="300" height="415" class="wp-image-2215" src="https://www.dvrcms.com/wp-content/uploads/2023/06/picture-16-png.png" alt="Picture 16.png" title="Huawei Cluebase VMS User Manual 108" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/picture-16-png.png 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/picture-16-png-217x300.png 217w" sizes="auto, (max-width: 300px) 100vw, 300px" /></p>
<p>The <strong>Layout</strong> editing page will open</p>
<p><img loading="lazy" decoding="async" width="300" height="182" class="wp-image-2216" src="https://www.dvrcms.com/wp-content/uploads/2023/06/picture-17-png.png" alt="Picture 17.png" title="Huawei Cluebase VMS User Manual 109"></p>
<p>Give your new layout a <strong>Name</strong>, choose <strong>Layout template</strong> and drag’n’drop cameras or whole groups to the layout grid on the right-hand side.</p>
<p><img loading="lazy" decoding="async" width="300" height="183" class="wp-image-2217" src="https://www.dvrcms.com/wp-content/uploads/2023/06/picture-18-png.png" alt="Picture 18.png" title="Huawei Cluebase VMS User Manual 110"></p>
<p>Click Save to save your layout.</p>
<p>To edit existing layouts, click the Pencil button in the layout tab menu at the top of the screen:</p>
<p><img loading="lazy" decoding="async" width="300" height="50" class="wp-image-2218" src="https://www.dvrcms.com/wp-content/uploads/2023/06/picture-19-png.png" alt="Picture 19.png" title="Huawei Cluebase VMS User Manual 111"></p>
<p>Camera groups</p>
<p>Go to Settings-&gt;Cameras-&gt;Add group and fill the group name field. Then click “Add”</p>
<p><img loading="lazy" decoding="async" width="300" height="135" class="wp-image-2219" src="https://www.dvrcms.com/wp-content/uploads/2023/06/picture-20-png.png" alt="Picture 20.png" title="Huawei Cluebase VMS User Manual 112"></p>
<p>To edit a group click the ‘pencil’ icon on the right side of the group.</p>
<p><img loading="lazy" decoding="async" width="300" height="300" class="wp-image-2220" src="https://www.dvrcms.com/wp-content/uploads/2023/06/picture-21-png.png" alt="Picture 21.png" title="Huawei Cluebase VMS User Manual 113" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/picture-21-png.png 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/picture-21-png-150x150.png 150w" sizes="auto, (max-width: 300px) 100vw, 300px" /></p>
<p>Now you can edit or delete the group.</p>
<p><img loading="lazy" decoding="async" width="300" height="121" class="wp-image-2221" src="https://www.dvrcms.com/wp-content/uploads/2023/06/picture-22-png.png" alt="Picture 22.png" title="Huawei Cluebase VMS User Manual 114"></p>
<p>To add a camera to a particular group go to camera settings and select the required group.</p>
<p><img loading="lazy" decoding="async" width="300" height="188" class="wp-image-2222" src="https://www.dvrcms.com/wp-content/uploads/2023/06/picture-23-png.png" alt="Picture 23.png" title="Huawei Cluebase VMS User Manual 115" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/picture-23-png.png 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/picture-23-png-160x100.png 160w" sizes="auto, (max-width: 300px) 100vw, 300px" /></p>
<p>Technical support</p>
<p>vCloud.ai technical support is operating 24/7, the average reply time is 3 hours. Technical support can be requested via email: <a href="mailto:support@vcloud.ai">support@vcloud.ai</a></p>
<h1>Cluebase VMS Installation Manual</h1>
<h2>Preparation</h2>
<p>Download cluebase.zip from <a href="https://vcloud.ai/downloads" rel="nofollow noopener" target="_blank">https://vcloud.ai/downloads</a> and unzip the file. Please note that in some versions of Linux the unzip application is not included so you&#8217;ll need to install it separately with the following command:</p>
<p>sudo apt install unzip</p>
<p>Now unzip the Cluebase VMS installer with the following command:</p>
<p>sudo unzip cluebase.zip</p>
<p>The above command creates a directory containing the installation files.</p>
<p>Go to CluebaseVMS directory:</p>
<p>cd CluebaseVMS</p>
<p>Now you have to provide permissions to the installation script (install.sh):</p>
<p>sudo chmod +x install.sh</p>
<p>You are all set for the installation.</p>
<h2>Automatic installation</h2>
<p>Docker container framework and Docker-compose extension are required for Cluebase VMS installation and operation.</p>
<h3>Installing on Linux</h3>
<p>Please run the install.sh script to automatically install Cluebase VMS on a clean Linux OS.</p>
<p>To run the script, please go to the folder containing “install.sh” and run the following command:</p>
<p>$ sudo sh install.sh</p>
<h2>Installing the SSL version</h2>
<p>Here are the steps to install Cluebase VMS with SSL encryption:</p>
<ol>
<li>Download Cluebase VMS SSL installer . Please note that it comes as a separate install package and available at <a href="https://vcloud.ai/downloads" rel="dofollow noopener" target="_blank">https://vcloud.ai/downloads</a></li>
<li>Prepare SSL certificate and public key that are generated for the required domain name.</li>
<li>Unzip the installation package.</li>
<li>Navigate to &#8216;certs&#8217; directory in the installation package.</li>
<li>Copy the SSL certificate and public key (file should be named as follows: cert.crt &#8211; SSL certificate, cert.key &#8211; public). The existing files should be replaced or removed before</li>
<li>Provide permissions to the installation script by this command:</li>
</ol>
<p>sudo chmod +x install.sh</p>
<p>7. Run the installation script:</p>
<p>$ sudo sh install.sh</p>
<h2>Manual installation</h2>
<h3>Installing Docker on Linux</h3>
<p>Official Docker installation guide: <a href="https://docs.docker.com/engine/install/ubuntu/" rel="nofollow noopener" target="_blank">https://docs.docker.com/engine/install/ubuntu/</a></p>
<p>Run the following command:</p>
<p>$ sudo apt-get update &amp;&amp; apt-get install docker-ce docker-ce-cli containerd.io</p>
<h3>Installing docker-compose on Linux</h3>
<p>Run the following command:</p>
<p>$ sudo curl -L &#8220;<a href="https://github.com/docker/compose/releases/download/1.29.2/docker-compose-$(uname" rel="nofollow noopener" target="_blank">https://github.com/docker/compose/releases/download/1.29.2/docker-compose-$(uname</a> -s)-$(uname -m)&#8221; -o /usr/local/bin/docker-compose</p>
<p>Grant the necessary access rights by running the following command:</p>
<p>$ sudo chmod +x /usr/local/bin/docker-compose</p>
<h3><strong>Preparation for manual VMS installation</strong></h3>
<p>You will need to edit the environment variable file, the .env file, to successfully install the VMS.</p>
<p>Please note that this file is hidden in the folder by default.</p>
<p>Open the .env file and specify the server&#8217;s IP address in the following fields:</p>
<p>APP_HOST=0.0.0.0 (the server&#8217;s public IP address) MACHINE_HOST=0.0.0.0 (local IP address of the server)</p>
<p>If the VMS should only be used in the local network, both IP addresses will be the same.</p>
<h3>Using a custom port for the VMS</h3>
<p>By default the VMS installs and runs on port 80. However you can configure a different port by amending the .env file.</p>
<p>Open the .env file and add NGINX_PORT variable and it&#8217;s value (port number) as shown on the screenshot.</p>
<p><img loading="lazy" decoding="async" width="557" height="335" class="wp-image-2223" src="https://www.dvrcms.com/wp-content/uploads/2023/06/editing-env-file-jpg.jpeg" alt="Editing .env file .jpg" title="Huawei Cluebase VMS User Manual 116" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/editing-env-file-jpg.jpeg 557w, https://www.dvrcms.com/wp-content/uploads/2023/06/editing-env-file-jpg-300x180.jpeg 300w" sizes="auto, (max-width: 557px) 100vw, 557px" /></p>
<h3>Installing and running VMS</h3>
<p>Enter the VMS folder and run the following command:</p>
<p>$ sudo docker-compose up -d</p>
<p>This command will automatically download, install and run VMS.</p>
<h3>Failover</h3>
<h5>Description</h5>
<p>Cluebase VMS supports failover (hot swap) functionality as the following options:</p>
<ol>
<li>1 to 1 &#8211; every server in the system has a failover server</li>
<li>Many to 1 &#8211; several servers can be hot-swapped by 1 failover server</li>
<li>Many to Many &#8211; several servers can be hot-swapped by several failover servers</li>
</ol>
<h5>Important</h5>
<ol>
<li>In case of using the failover functionality it’s important to make sure that network storage is being used (Object storage or NAS)</li>
<li>Failover server hardware should be able to handle the required number of cameras so the failover servers’ hardware should be precisely calculated and configured.</li>
<li>Configuration is automatically sent from main server to failover every 5 minutes</li>
<li>Please note that shutting down the main server manually is considered as maintenance and will not initiate the failover process.</li>
<li>After switching back from failover server to the main server it is required to reset failover server&#8217;s configuration or reboot.</li>
</ol>
<h5>Setup</h5>
<p>To set up a failover system you need to have at least 1 main server and 1 failover server.</p>
<p>Go to the main server user interface and open Failover settings: Settings-&gt;Failover-&gt;Add Failover Server and fill the fields with Failover server credentials. In the Logic field choose the server or servers that should be hot-swapped by the current Failover server. Then click Save.</p>
<p><img loading="lazy" decoding="async" width="300" height="208" class="wp-image-2224" src="https://www.dvrcms.com/wp-content/uploads/2023/06/failover-settings-png.png" alt="Failover settings.png" title="Huawei Cluebase VMS User Manual 117"></p>
<h2>Sign in</h2>
<p>Open a web browser (Google Chrome, Mozilla Firefox and Safari are recommended), enter the server&#8217;s IP address and press Enter.</p>
<p><img loading="lazy" decoding="async" width="300" height="170" class="wp-image-2225" src="https://www.dvrcms.com/wp-content/uploads/2023/06/picture-24-png.png" alt="Picture 24.png" title="Huawei Cluebase VMS User Manual 118"></p>
<p>By default login and password: admin/admin.</p>
<h2>Stopping the VMS</h2>
<p>Run the following command from the VMS folder to stop the VMS server:</p>
<p>$ sudo docker-compose down</p>
<h2>Updating VMS</h2>
<p>To update the VMS version:<br />
1.stop the VMS<br />
2.Run the following command from the VMS folder:</p>
<p>$ sudo docker-compose pull</p>
<p>3.Restart VMS:</p>
<p>$ sudo docker-compose up -d</p>
<h1>Cluebase VMS Architectural and Engineering Specification</h1>
<p><strong>General Description</strong></p>
<p>1. Cluebase video management system (VMS) is an enterprise-level client/server-based smart IP video security solution that provides management of video, audio and other data across an IP network. The video management system is designed to work with various ONVIF compliant 3<sup>rd</sup> party products. Video from other sites may be viewed from single or numerous workstations simultaneously at any time.</p>
<p>2. The video management system can be deployed on a single PC for small or medium system applications or on separate interconnected PCs and servers to meet large systems requirements.</p>
<p>3. The server part of VMS compatible with Linux and Windows OS (64-bit). Though recommended OS for server part is Ubuntu 18.04, 20.04 versions.</p>
<p>4. The server part compatible with ARM, Intel and AMD CPUs.</p>
<p>5. The server part fully docker container-based.</p>
<p>6. The client part compatible with Linux, Windows and MacOS operating systems.</p>
<p>7. There is web-based client. Supported browsers are Chrome, Edge, Firefox, Safari.</p>
<p>8. Client part also has desktop Windows, Linux and MacOS applications.</p>
<p>9. The VMS support cameras compliant to ONVIF Profile S. It is possible to scan the network for ONVIF cameras.</p>
<p>10. It is possible to provide basic configuration of ONVIF cameras from within the VMS, such as general camera settings, recording profiles, audio profiles.</p>
<p>11. It is possible to access camera’s web interface from the link in the VMS.</p>
<p>12.  It is possible to use the events provided by an ONVIF camera to trigger events and alarms in the Video Management System.</p>
<p>13.  It is possible for operator to control PTZ camera using virtual joystick.</p>
<p>14.  It is possible to record ONVIF compliant cameras.</p>
<p>15.  It is possible to display ONVIF compliant cameras in live view on a monitor connected to a PC.</p>
<p>16.  It is possible to connect cameras or other video sources via RTSP stream to VMS.</p>
<p>17.  It is possible to live view and record cameras connected via RTSP.</p>
<p>18.  The VMS is designed to use a facility’s existing IT infrastructure.</p>
<p>19.  The VMS is capable to be deployed in Local Area Networks (LAN) as well as in Wide Area Networks (WAN).</p>
<p>20. The VMS allows an operator to control and view live and playback streams of cameras and receive alarms from a remote site (across WAN).</p>
<p>21.  The VMS is capable to be deployed in the cloud environment (containers, VMs).</p>
<p>22. The VMS allows to view transcoded video streams (live and playback).</p>
<p>23. Live video and archive is played via HLS (HTTP Live Streaming) protocol.</p>
<p>24. The VMS shall allow the establishment of user groups that have access rights to specific cameras, layouts, camera settings, storage settings, system settings.</p>
<p>25. The VMS supports export of the video and frame in the avi, mp4 and jpeg formats to a local or network drive.</p>
<p>26. The VMS is designed in such a way that configuration changes to any part of the system will not interrupt operational tasks.</p>
<p>27. The video management system supports enabling an encrypted communication between the server and client workstation.</p>
<p>28. The server part provides management, monitoring, and control of the entire system. The server part maintains stream management, alarm management, central configuration and user management.</p>
<p>29. The client part provides the user interface for system monitoring and operation. The client workstation maintains live monitoring, storage retrieval, and alarm handling.</p>
<p>30. The video management system supports display of alarms in a special alarm panel.</p>
<p>31.  The video management system provides the capability to allow alarms to be filtered by type of the alarm, camera and time.</p>
<p>32. The video management system allows to send an e-mail message in response to an alarm.</p>
<p>33. The video management system allows to send messages to Telegram in response to an alarm.</p>
<p>34. The video management system allows to send messages in the alarm panel, to an email address and Telegram in case of camera disconnection.</p>
<p>35. The video management system supports API that allows for fetching live video streams and archive from 3rd party applications.</p>
<p>36. The video management system provides the user of the client workstation with an option to select the video stream offered by a camera. For cameras configured to use two or more different streams for live view and for recording, operator shall be able to manually switch between the higher resolution stream and the lower resolution stream for a particular camera.</p>
<p>37. The video management system provides the user of the client workstation with an option to enable an automatic switching between a high and a low-resolution stream. The video management system automatically switches to a low-resolution stream, if the user of the client workstation opens multiple cameras on a monitor. The video management system automatically switches to a high-resolution stream, when the user maximizes a camera on the monitor.</p>
<p>38. The video management system support PTZ control with a dedicated graphical (virtual) joystick control, supporting Pan, Tilt, Zoom and Focus commands. For PTZ cameras, the cursor shall change to indicate the Pan/Tilt direction when hovering over the corresponding image pane. The Pan/Tilt speed shall increase as the cursor moves farther from the center of the virtual joystick. An additional control command near the Pan/Tilt command of the joystick shall be used for zoom-in/zoom-out control.</p>
<p>39. The video management system shall support digital zoom of any image pane. The mouse wheel shall control digital zoom when the mouse cursor is hovering over a selected image pane.</p>
<p>40.  The video management system provides an instant playback function. Instant playback supports pause, play forward, play reverse, single step forward, single step reverse, fast-forward.</p>
<p>41.  The video management system shall support a timeline that provides a graphical overview of video stored on the disk for particular camera. The timeline shall display a timescale that can be adjusted.</p>
<p><strong>Video analytics</strong></p>
<p>42. The video management system provides an integration with a server-based analytics platform.</p>
<p>43. The video analytic processing able to scale seamlessly by adding servers.</p>
<p>44. The system should allow the use of a pool of video analytic algorithm on any camera. It should be easy to change an algorithm from a camera to another.</p>
<p>45. The video analytic processing should be able to run on top of a server or to be virtualized using virtualization technologies.</p>
<p>46.The system can offer the following video analytic:</p>
<p>&#8211;   Object Detection &#8211; identifies people, cars, busses, trucks, motorcycles and animals in a defined area/zone.</p>
<p>&#8211;   Face recognition – an algorithm for human identification and verification, based on the facial recognition as well as the age and gender estimation. The algorithm creates a database of all faces captured by video cameras and lets you search the database for similar faces.</p>
<p>&#8211;   License plate recognition &#8211; an algorithm for license plate recognition. Video streams can be processed to search for and recognize license plate numbers in the frame. These license plate numbers are saved to a database and associated with the relevant recorded video. The database is searchable. License plate numbers can be compared to lists in real time, with actions performed (or not performed) depending on whether or not a license plate is found in the list. Aside from license plates, system can recognize the make, model, and color of vehicle, as well as the country and direction of movement of the car.</p>
<p>&#8211;   Traffic Analytics &#8211; intended for the calculation of intensity and determination of traffic structure classify the types of vehicles (car, bus, truck, bicycle, motorbike). It also counts people and provides statistical report with graphs and pies by hours, days, weeks, months.</p>
<p>&#8211;   Crowd Detection &#8211; estimates the number of people within a given area in real time and triggers an alarm when a specified number of people (capacity) or a specified percentage of people (occupancy) is reached.</p>
<p>&#8211;   Hard Hat Detection &#8211; detects people not wearing helmets, records video and sends alarms.</p>
<p>&#8211;   Heat Map &#8211; color visual representation of data analysis of customer activity presented by color visual representation of data (warm and cold zones).</p>
<p>&#8211;   Age &amp; Gender Detection &#8211; determines the gender of customers and their approximate age by detecting and analyzing the faces of visitors.</p>
<p>&#8211;   Motion Detection &#8211; captures any movement in the scene. The following rules can be applied: line crossing, loitering, intrusion, abandoned object, disappearance of an object.</p>
<p>&#8211;   Smoke &amp; Fire Detection &#8211; recognizes smoke and fire in the image.</p>
<p>&#8211;   Smart Tracking System &#8211; search people by attributes (color of clothes, bag, hair, hat, gender, and age).</p>
<p>&#8211;   Body Movement Detection &#8211; identifies a person in different positions: sitting, standing, walking, lying, getting up.</p>
<p>&#8211;   Wagon Identification &#8211; detection and recognition of wagon UIC numbers.</p>
<p>&#8211;   Smart Parking &#8211; management of parking lot, detection of license plates of entering vehicles, recognition of model, direction of movement, and payment status of the car.</p>
<p>47.It is possible to setup several “lists” in the database of the analytics platform. A list contains License plates or faces and related data.</p>
<p>48. The analytics platform detects license plates or faces in the live stream provided by the cameras and shall match them against the license plates and faces stored in data-base of the analytics platform</p>
<p>49. When there is a match, an event should be sent by the system to the video management system. Additional data such as the camera and the time of detection should be included in the event provided to the video management system.</p>
<p>50. When the event provided by the analytics platform triggers an alarm in the video management system, the following content shall appear in the alarm panel of the VMS:</p>
<p>&#8211;   A cropped extract of the original image.</p>
<p>&#8211;   The corresponding face or license plate taken from the database of the analytics platform to allow the operator to compare the captured image with the reference image from data-base</p>
<p>&#8211;   Additional data related to the face or license plate stored in the data-base of the analytics platform (e.g. name of person etc.)</p>
<p>51.  All events and meta-data are displayed in the archive on a timeline of corresponding camera of the video management system as an icon. If pointing the mouse arrow at this icon, a frame with the image of an object that triggered an alarm should appear.</p>
<p>52. System should support own AI-based embedded human and vehicle motion detection algorithm.</p>
<p><strong>User interface elements</strong></p>
<p>53. Video frame elements:</p>
<p>&#8211;   Should be able to switch from live video mode to archive mode. If video camera is being recorded switch button should appear as an activate. If not being recorded it should be in inactive status without possibility to click on it.</p>
<p>&#8211;   Should have button allowing instantly jump back to archive for a predefined number of seconds.</p>
<p>&#8211;   Should be a possibility to pause live video upon request and restart it by clicking on play button.</p>
<p>&#8211;   Should have date and time indicator, that allows to access archive at specified date and time.</p>
<p>&#8211;   Should have object counter element indicating number of detected objects of specific type.</p>
<p>&#8211;   Should have sound volume bar allowing to control sound from the camera with built-in microphone.</p>
<p>&#8211;   Should contain video analytics icon allowing to activate embedded AI-based motion detection analytics.</p>
<p>&#8211;   While clicking on video analytics “ai” icon, settings should be activated allowing to pre-configure embedded AI-based human and vehicle motion detection analytics.</p>
<p>&#8211;   In the pre-configurable settings, it should be possible to set the following parameters: enable video analytics button, sensitivity option in percentage, view zone button, send to alarm panel button, detections frequency in seconds, delay between detection in seconds, object type selection option.</p>
<p>&#8211;   If embedded human and vehicle motion detection analytics enabled the “ai” icon should turn green. When disabled it should be of a white color.</p>
<p>&#8211;   Stream management icon allowing to choose from lower and higher resolution video stream as well as allowing the system to perform automatic stream selection.</p>
<p>&#8211;   Google maps activation icon. If activated it partially overlays on the live video frame with the option to fully overlay on it indicating camera positioning on the map.</p>
<p>&#8211;   It should be possible to reload the video stream by clicking on a dedicated icon.</p>
<p>&#8211;   In the archive mode it should be possible to increase the video playback speed x2, x4, x8.</p>
<p>&#8211;   Video or frame can be exported by clicking on dedicated icons. Video can be exported in mp4 or avi formats. Frame can be exported in jpeg format.</p>
<p>&#8211;   It should be possible to expand and narrow down the archive timeline by scrolling the mouse wheel while pointing on a timeline or by clicking on the plus and minus buttons.</p>
<p>54. Upper menu panel:</p>
<p>&#8211;   All created layouts should appear in the menu panel. Each of them should have unique name.</p>
<p>&#8211;   All layouts displayed in the menu panel should be editable right from the panel.</p>
<p>&#8211;   It should be possible to move layouts by holding the mouse cursor and dragging them left and right.</p>
<p>&#8211;   I should be possible to hide upper menu panel by clicking on dedicated icon in a such way that it appears whenever user point mouse cursor back at the same area.</p>
<p>&#8211;   There should be an icon on menu panel that allows to work in tutorial mode. Once activated is should be possible to point by mouse cursor at any user interface element and receive short explanation what is this element created for.</p>
<p>&#8211;   There should be possibility to access expandable main menu from upper menu panel.</p>
<p>&#8211;   There should be an alarm indicator that changes the color and creates sound whenever alarm is triggered.</p>
<p>55. Alarm panel:</p>
<p>&#8211;   There should be a possibility to expand alarm panel by clicking on dedicated icon in the upper panel menu.</p>
<p>&#8211;   Alarm panel should have an option to filter events by: type of event, cameras and time of the event.</p>
<p>&#8211;   Each video analytics event should contain the following minimum information: frame (picture of the object), type of the analytics, camera, object type, and time and date of triggering.</p>
<p>&#8211;   If alarm is triggered by face recognition or license plate recognition analytics event may also contain the name of the person from the list.</p>
<p>&#8211;   There should be “apply” button to filter events and “reset” button to return to default status.</p>
<p>&#8211;   The latest triggered event should appear in the top of the list.</p>
<p>&#8211;   Alarm panel should have chat field so different users of the system could communicate through this chat.</p>
<p>56. Layout settings:</p>
<p>&#8211;   Layout configuration should be accessible from either by editing existing layouts or by accessing expandable main menu.</p>
<p>&#8211;   Layout settings should consist of: layout name field, layout templates, camera list, groups of cameras and save and cancel buttons.</p>
<p>&#8211;   System should have the following layout templates: 1 camera, 4 cameras, 9 cameras, 16 cameras, 25 cameras, 36 cameras, all cameras.</p>
<p>&#8211;   System should allow to add camera by drag and drop method to one of the chosen layouts using mouse cursor.</p>
<p>&#8211;   System should allow to drag and drop individual camera or the whole group.</p>
<p>&#8211;   Once layout created it should be possible to change position of live streaming cameras by drag and drop method without accessing layout settings.</p>
<p><strong>Camera settings</strong></p>
<p>57. Camera settings should consist of the following elements: name of the server, camera groups, individual cameras, manual camera adding option, adding group of cameras option, option to bind two or more servers,  automatic camera search option.</p>
<p>58. Individual camera setting should consist of the following elements:</p>
<p>&#8211;   Unique camera number field.</p>
<p>&#8211;   Device name field.</p>
<p>&#8211;   Camera ID.</p>
<p>&#8211;   Camera group field.</p>
<p>&#8211;   Recording schedule field.</p>
<p>&#8211;   Camera type field.</p>
<p>&#8211;   If camera being added through RTSP then RTSP URL field followed by login and password fields.</p>
<p>&#8211;   Receive event check box for events from integrated cameras.</p>
<p>&#8211;   Generate RTSP checkbox to create RTSP link.</p>
<p>&#8211;   PTZ checkbox for cameras added through ONVIF or native protocols.</p>
<p>&#8211;   Option to reset settings.</p>
<p>&#8211;   Frame showing camera live stream.</p>
<p>&#8211;   Option to set camera location on the google map.</p>
<p>&#8211;   Coordinates filed allowing to set camera on the google map by entering precise coordinates of the location.</p>
<p>59. Manual camera adding option should consist of the following fields: device name, camera type, IP and port fields if camera being added through ONVIF, RTSP URL if camera being added through RTSP, login and password fields.</p>
<p>60.Adding group of cameras setting should consist of add group field and add button.</p>
<p>61.  Bind server setting should consist of the following fields: server name, domain or IP address of the server, port, login and password.</p>
<p>62. It should be possible to bind 2 or more servers in the local network or with public IP.</p>
<p>63. It should be possible to bind 2 or more remotely distributed servers each of which is in their own local network using cloud link feature. It should be possible to manage local storage, access camera’s archive, create layouts and receive alarms from all of those binded local servers by 1 or more remote operators.</p>
<p>64.Automatic camera search setting should consist of the following fields: range of IP addresses field, list of discovered cameras including IP address of the camera, camera name field, login, password and ping information in milliseconds, add all devices and refresh the search buttons.</p>
<p><strong>Storage settings</strong></p>
<p>65. Storage setting should consist of the following elements: server name and hard drive discs.</p>
<p>66. Hard drive disk should have the following settings and fields:</p>
<p>&#8211;   On and off buttons that activate storage.</p>
<p>&#8211;   Individual camera storage settings section.</p>
<p>&#8211;   Checkbox allowing to select individual camera.</p>
<p>&#8211;   Camera unique umber.</p>
<p>&#8211;   Camera name.</p>
<p>&#8211;   Archive depths in days field.</p>
<p>&#8211;   Recording quality drop down field.</p>
<p>&#8211;   Recording logics drop down field allowing to select the following options: full time recording, scheduled recording or recording by triggered alarm.</p>
<p>&#8211;   Storage bulk configuration section.</p>
<p>&#8211;   General storage limit for the selected hard drive in Gb.</p>
<p>&#8211;   Pre-recording and post-recording fields in seconds.</p>
<p>&#8211;   Storage capacity bar indicating used space and free space on a hard drive.</p>
<p><strong>Analytics settings</strong></p>
<p>67. Analytics settings should consist of the following elements: server settings, notifications, alarms via emails.</p>
<p>68.Server settings should consist of the following fields:</p>
<p>&#8211;   Video analytics server URL or IP address.</p>
<p>&#8211;   Video analytics server authorization API token.</p>
<p>&#8211;   Option to store metadata in days.</p>
<p>69. Notifications settings should consist of the following fields:</p>
<p>&#8211;   Send email upon event occurrence with ability to enable and disable this option with the dedicated buttons.</p>
<p>&#8211;    Send event to Telegram messenger upon event occurrence including fields for Telegram bot API token and Telegram chat ID with ability to enable and disable this option with the dedicated buttons.</p>
<p>&#8211;   Send notification when camera connection is lost with checkboxes that allow to select where to send. There should be 3 options available: email, Telegram and alarm panel.</p>
<p>70.Alarm via email settings should be available for events from integrated cameras’ edge analytics and should consist of the following fields:</p>
<p>&#8211;   Buttons to enable or disable receiving alarms form the camera.</p>
<p>&#8211;   Fields to enter: email address, password, IMAP host and IMAP port.</p>
<p><strong>License settings</strong></p>
<p>71.  License settings should consist of two statuses: before the license has been activated and after activation status.</p>
<p>72. License activation status should consist of the following fields:</p>
<p>&#8211;   Customer email.</p>
<p>&#8211;   Customer name.</p>
<p>&#8211;   Number of required camera licenses.</p>
<p>&#8211;   Type of license allowing to choose temporary or permanent license.</p>
<p>&#8211;   Send license request button.</p>
<p>&#8211;    Buttons allowing to upload activation file and activate licenses.</p>
<p>73. After licenses were activated license setting should contain the following information:</p>
<p>&#8211;   License type: permanent or temporary.</p>
<p>&#8211;   Customer email address.</p>
<p>&#8211;   Customer name.</p>
<p>&#8211;   Number of activated licenses.</p>
<p>&#8211;   License status.</p>
<p><strong>Users settings</strong></p>
<p>74.Users settings menu should consist of created users and roles assigned to the users, option to add new user and option to add new role.</p>
<p>75. By default, there should be admin role and admin user created.</p>
<p>76. For admin user fields to change user name and user role should be disabled. User name should always remain as admin and user role should always remain as Admin.</p>
<p>77. Add new user setting should consist of the following elements:</p>
<p>&#8211;   Username filed.</p>
<p>&#8211;   Password field.</p>
<p>&#8211;   Dropdown menu to select a role.</p>
<p>&#8211;   Checkboxes showing cameras that are allowed to be controlled by the user.</p>
<p>&#8211;   Checkboxes showing current permissions set for the user: camera settings, storage settings, system settings, user settings, layout settings, analytics settings, camera archive access, exporting and alarm notifications.</p>
<p>&#8211;   Buttons that are enabled or disabled depending on set permissions for the user: archive status, access to microphones, access to reports.</p>
<p>78. Add new role setting should consist of the following elements:</p>
<p>&#8211;   Role name filed.</p>
<p>&#8211;   Checkboxes allowing to select cameras to be controlled by the user by this specific role.</p>
<p>&#8211;   Checkboxes setting the following permissions for this specific role: camera settings, storage settings, system settings, user settings, layout settings, analytics settings, camera archive access, exporting and alarm notifications.</p>
<p>&#8211;   Buttons that should enabled or disabled the following permissions for the user: archive status, access to microphones, access to reports.</p>
<p><strong>General settings</strong></p>
<p>79. General settings menu should consist of the following settings: video stream, user interface, recording schedules, system information, cloud link, demo mode.</p>
<p>80. Video stream settings should have possibility to set live stream and archive chunk size in seconds.</p>
<p>81.  There should be a possibility to enable and disable pulling both camera streams (lower and higher resolution) at the same time.</p>
<p>82. User interface settings should allow to enable and disable automatic page reload after predefined number of seconds.</p>
<p>83. Recording schedules setting should allow to set day of the week and time to schedule the recording of video in the archive. Possibility to create schedule should be easy and intuitive by double clicking on the schedule indicator and dragging the bar from side to side by holding mouse cursor. It also should include list of created scheduled in the drop-down menu.</p>
<p>84. System information setting should include the following parameters: CPU load, RAM load, UI version and server version.</p>
<p>85. Cloud link setting should allow to create tunnel between the server of the user and client machine of the user that connects to the server. By enabling cloud link system should generate URL that should allow the user without any additional VPN or public IP on a server side to connect to the server using his access credentials from any location. Server and client should have internet access.</p>
<p>86.Demo mode setting should allow to enable four video clips that can be used as virtual cameras.</p>
<p><strong>Localization settings</strong></p>
<p>87. Localization setting should contain list of languages with checkboxes. Once user chooses preferred language user interface language should instantly change to the chosen language.</p>
<p>VMS User Manual</p>
<p>&nbsp;</p>
]]></content:encoded>
					
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		<title>How do I use Internet Explorer mode in Microsoft Edge</title>
		<link>https://www.dvrcms.com/how-do-i-use-internet-explorer-mode-in-microsoft-edge/</link>
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		<dc:creator><![CDATA[admin]]></dc:creator>
		<pubDate>Thu, 01 Jun 2023 18:52:06 +0000</pubDate>
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					<description><![CDATA[How do I use Internet Explorer mode in Microsoft Edge to connect to my CCTV equipment on Windows 10 &#38; ... <p class="read-more-container"><a title="How do I use Internet Explorer mode in Microsoft Edge" class="read-more button" href="https://www.dvrcms.com/how-do-i-use-internet-explorer-mode-in-microsoft-edge/#more-377" aria-label="Read more about How do I use Internet Explorer mode in Microsoft Edge">Read More</a></p>]]></description>
										<content:encoded><![CDATA[<h2 class="p-title-value">How do I use Internet Explorer mode in Microsoft Edge to connect to my CCTV equipment on Windows 10 &amp; 11?</h2>
<p>There are some IP camera and NVR models that do not work well when you try to connect to them in modern web browsers (Internet Explorer Microsoft Edge, Google Chrome, Mozilla Firefox, etc.), as they use firmware designed for use on the Internet Explorer engine.</p>
<p>Now that IE11 is being retired from Windows completely, the only way to access these devices will be to use a modern browser that can open webpages as if they were IE. If you’re using a Windows 10 or 11 PC, then the easiest option here is to use Microsoft Edge.</p>
<p>The following steps will show you how to enable IE mode in Edge and use this to load any necessary web pages:</p>
<blockquote><p>Read Next :</p>
<ul>
<li><a href="https://www.dvrcms.com/how-to/373/dahua-configtool-installation-instructions/">Dahua Configtool Installation Instructions</a></li>
<li><a href="https://www.dvrcms.com/cms-software/365/swann-security-vms-download-guide/">Swann Security VMS Download Guide</a></li>
<li><a href="https://www.dvrcms.com/cms-software/342/dw-spectrum-quick-user-guide/">How to Setup Dahua Toolbox</a></li>
</ul>
</blockquote>
<hr />
<h3>Step 1:​</h3>
<div>Open Microsoft Edge, and make sure that it is up to date (version 89 or later is required to use this feature).​</div>
<div>​</div>
<div>To check this, click on the <b>Settings and more (Alt+F)</b> <b>[&#8230;] </b>button, which is the three dots in the top-right hand corner of the browser, and then go to:​</div>
<div>​</div>
<div><b>Settings → About Microsoft Edge.</b>​</div>
<div>​</div>
<div>
<div class="bbImageWrapper js-lbImage" style="box-sizing: border-box; display: inline-block; max-width: 100%; cursor: pointer;" title="1654601115153.jpeg" data-src="https://forum.use-ip.co.uk/forum/attachments/1654601115153-jpeg.7677/" data-lb-sidebar-href="" data-lb-caption-extra-html="" data-single-image="1" data-fancybox="lb-post-35973" data-caption="&lt;h4&gt;1654601115153.jpeg&lt;/h4&gt;&lt;p&gt;&lt;a href=&quot;https:&amp;#x2F;&amp;#x2F;www.use-ip.co.uk&amp;#x2F;forum&amp;#x2F;threads&amp;#x2F;how-do-i-use-internet-explorer-mode-in-microsoft-edge-to-connect-to-my-cctv-equipment-on-windows-10-11.8672&amp;#x2F;#post-35973&quot; class=&quot;js-lightboxCloser&quot;&gt;Kyle · Jun 7, 2022 at 12:33 PM&lt;/a&gt;&lt;/p&gt;"><img loading="lazy" decoding="async" class="bbImage" title="1654601115153.jpeg" src="https://forum.use-ip.co.uk/forum/attachments/1654601115153-jpeg.7677/" alt="1654601115153.jpeg" width="341" height="792" data-url="" data-zoom-target="1" /></div>
<div class="bbImageWrapper js-lbImage" style="box-sizing: border-box; display: inline-block; max-width: 100%; cursor: pointer;" title="1654601132820.jpeg" data-src="https://forum.use-ip.co.uk/forum/attachments/1654601132820-jpeg.7678/" data-lb-sidebar-href="" data-lb-caption-extra-html="" data-single-image="1" data-fancybox="lb-post-35973" data-caption="&lt;h4&gt;1654601132820.jpeg&lt;/h4&gt;&lt;p&gt;&lt;a href=&quot;https:&amp;#x2F;&amp;#x2F;www.use-ip.co.uk&amp;#x2F;forum&amp;#x2F;threads&amp;#x2F;how-do-i-use-internet-explorer-mode-in-microsoft-edge-to-connect-to-my-cctv-equipment-on-windows-10-11.8672&amp;#x2F;#post-35973&quot; class=&quot;js-lightboxCloser&quot;&gt;Kyle · Jun 7, 2022 at 12:33 PM&lt;/a&gt;&lt;/p&gt;"><img loading="lazy" decoding="async" class="bbImage" title="1654601132820.jpeg" src="https://forum.use-ip.co.uk/forum/attachments/1654601132820-jpeg.7678/" alt="1654601132820.jpeg" width="1891" height="1284" data-url="" data-zoom-target="1" /></div>
</div>
<p>&nbsp;</p>
<h3>Step 2:​</h3>
<div>Now, open the default browser settings by navigating to:​</div>
<div>​</div>
<div><b>Settings and more (Alt+F) [&#8230;] → Settings → Default browser</b>​</div>
<div>​</div>
<div>Under the <b>Internet Explorer compatibility </b>header, set the <b>Allow sites to be reloaded in Internet Explorer mode </b>dropdown to <b>Allow</b>.​</div>
<div>​</div>
<div>
<div class="bbImageWrapper js-lbImage" style="box-sizing: border-box; display: inline-block; max-width: 100%; cursor: pointer;" title="1654602439983.jpeg" data-src="https://forum.use-ip.co.uk/forum/attachments/1654602439983-jpeg.7686/" data-lb-sidebar-href="" data-lb-caption-extra-html="" data-single-image="1" data-fancybox="lb-post-35973" data-caption="&lt;h4&gt;1654602439983.jpeg&lt;/h4&gt;&lt;p&gt;&lt;a href=&quot;https:&amp;#x2F;&amp;#x2F;www.use-ip.co.uk&amp;#x2F;forum&amp;#x2F;threads&amp;#x2F;how-do-i-use-internet-explorer-mode-in-microsoft-edge-to-connect-to-my-cctv-equipment-on-windows-10-11.8672&amp;#x2F;#post-35973&quot; class=&quot;js-lightboxCloser&quot;&gt;Kyle · Jun 7, 2022 at 12:33 PM&lt;/a&gt;&lt;/p&gt;"><img loading="lazy" decoding="async" class="bbImage" title="1654602439983.jpeg" src="https://forum.use-ip.co.uk/forum/attachments/1654602439983-jpeg.7686/" alt="1654602439983.jpeg" width="1646" height="779" data-url="" data-zoom-target="1" /></div>
<div class="bbImageWrapper js-lbImage" title="1654601276403-jpeg.7679" data-src="https://forum.use-ip.co.uk/forum/attachments/1654601276403-jpeg.7679/?hash=e8f5a237d420c671f531405b0e5eacff" data-lb-sidebar-href="" data-lb-caption-extra-html="" data-single-image="1"><img decoding="async" class="bbImage" title="How do I use Internet Explorer mode in Microsoft Edge 120" src="https://forum.use-ip.co.uk/forum/attachments/1654601276403-jpeg.7679/?hash=e8f5a237d420c671f531405b0e5eacff" alt="1654601276403-jpeg.7679" width="" height="" data-url="https://forum.use-ip.co.uk/forum/attachments/1654601276403-jpeg.7679/?hash=e8f5a237d420c671f531405b0e5eacff" data-zoom-target="1"></div>
</div>
<h3>Step 3:​</h3>
<div>Click on the blue <b>Restart</b> button for the setting change to take effect.​</div>
<div>​</div>
<div>
<div class="bbImageWrapper js-lbImage" style="box-sizing: border-box; display: inline-block; max-width: 100%; cursor: pointer;" title="1654601305439.jpeg" data-src="https://forum.use-ip.co.uk/forum/attachments/1654601305439-jpeg.7680/" data-lb-sidebar-href="" data-lb-caption-extra-html="" data-single-image="1" data-fancybox="lb-post-35973" data-caption="&lt;h4&gt;1654601305439.jpeg&lt;/h4&gt;&lt;p&gt;&lt;a href=&quot;https:&amp;#x2F;&amp;#x2F;www.use-ip.co.uk&amp;#x2F;forum&amp;#x2F;threads&amp;#x2F;how-do-i-use-internet-explorer-mode-in-microsoft-edge-to-connect-to-my-cctv-equipment-on-windows-10-11.8672&amp;#x2F;#post-35973&quot; class=&quot;js-lightboxCloser&quot;&gt;Kyle · Jun 7, 2022 at 12:33 PM&lt;/a&gt;&lt;/p&gt;"><img loading="lazy" decoding="async" class="bbImage" title="1654601305439.jpeg" src="https://forum.use-ip.co.uk/forum/attachments/1654601305439-jpeg.7680/" alt="1654601305439.jpeg" width="1264" height="366" data-url="" data-zoom-target="1" /></div>
</div>
<p>&nbsp;</p>
<h3>Step 4:​</h3>
<div>Once Edge has restarted, browse to the URL / IP address that you need as normal.​</div>
<div>​</div>
<div>Then, right-click on the tab for that page, and click <b>Reload tab in Internet Explorer mode</b>.​</div>
<div>​</div>
<div>
<div class="bbImageWrapper js-lbImage" style="box-sizing: border-box; display: inline-block; max-width: 100%; cursor: pointer;" title="1654601340759.jpeg" data-src="https://forum.use-ip.co.uk/forum/attachments/1654601340759-jpeg.7681/" data-lb-sidebar-href="" data-lb-caption-extra-html="" data-single-image="1" data-fancybox="lb-post-35973" data-caption="&lt;h4&gt;1654601340759.jpeg&lt;/h4&gt;&lt;p&gt;&lt;a href=&quot;https:&amp;#x2F;&amp;#x2F;www.use-ip.co.uk&amp;#x2F;forum&amp;#x2F;threads&amp;#x2F;how-do-i-use-internet-explorer-mode-in-microsoft-edge-to-connect-to-my-cctv-equipment-on-windows-10-11.8672&amp;#x2F;#post-35973&quot; class=&quot;js-lightboxCloser&quot;&gt;Kyle · Jun 7, 2022 at 12:33 PM&lt;/a&gt;&lt;/p&gt;"><img loading="lazy" decoding="async" class="bbImage" title="1654601340759.jpeg" src="https://forum.use-ip.co.uk/forum/attachments/1654601340759-jpeg.7681/" alt="1654601340759.jpeg" width="470" height="557" data-url="" data-zoom-target="1" /></div>
</div>
<p>&nbsp;</p>
<h3>Step 5:​</h3>
<div>On this popup, just click <b>Done</b>.​</div>
<div>​</div>
<div><i>NB – Turning on </i><b>Open this page in Internet Explorer mode next time</b><i> will save you needing to repeat step 4 the next time you browse to this page.</i>​</div>
<div>​</div>
<div>
<div class="bbImageWrapper js-lbImage" style="box-sizing: border-box; display: inline-block; max-width: 100%; cursor: pointer;" title="1654601383231.jpeg" data-src="https://forum.use-ip.co.uk/forum/attachments/1654601383231-jpeg.7682/" data-lb-sidebar-href="" data-lb-caption-extra-html="" data-single-image="1" data-fancybox="lb-post-35973" data-caption="&lt;h4&gt;1654601383231.jpeg&lt;/h4&gt;&lt;p&gt;&lt;a href=&quot;https:&amp;#x2F;&amp;#x2F;www.use-ip.co.uk&amp;#x2F;forum&amp;#x2F;threads&amp;#x2F;how-do-i-use-internet-explorer-mode-in-microsoft-edge-to-connect-to-my-cctv-equipment-on-windows-10-11.8672&amp;#x2F;#post-35973&quot; class=&quot;js-lightboxCloser&quot;&gt;Kyle · Jun 7, 2022 at 12:33 PM&lt;/a&gt;&lt;/p&gt;"><img loading="lazy" decoding="async" class="bbImage" title="1654601383231.jpeg" src="https://forum.use-ip.co.uk/forum/attachments/1654601383231-jpeg.7682/" alt="1654601383231.jpeg" width="378" height="419" data-url="" data-zoom-target="1" /></div>
</div>
<div>​</div>
<div>You will see the Internet Explorer icon on the left side of the address bar to show that you are now viewing the page in IE mode.​</div>
<div>​</div>
<div>
<div class="bbImageWrapper js-lbImage" style="box-sizing: border-box; display: inline-block; max-width: 100%; cursor: pointer;" title="1654601396954.jpeg" data-src="https://forum.use-ip.co.uk/forum/attachments/1654601396954-jpeg.7683/" data-lb-sidebar-href="" data-lb-caption-extra-html="" data-single-image="1" data-fancybox="lb-post-35973" data-caption="&lt;h4&gt;1654601396954.jpeg&lt;/h4&gt;&lt;p&gt;&lt;a href=&quot;https:&amp;#x2F;&amp;#x2F;www.use-ip.co.uk&amp;#x2F;forum&amp;#x2F;threads&amp;#x2F;how-do-i-use-internet-explorer-mode-in-microsoft-edge-to-connect-to-my-cctv-equipment-on-windows-10-11.8672&amp;#x2F;#post-35973&quot; class=&quot;js-lightboxCloser&quot;&gt;Kyle · Jun 7, 2022 at 12:33 PM&lt;/a&gt;&lt;/p&gt;"><img loading="lazy" decoding="async" class="bbImage" title="1654601396954.jpeg" src="https://forum.use-ip.co.uk/forum/attachments/1654601396954-jpeg.7683/" alt="1654601396954.jpeg" width="2437" height="694" data-url="" data-zoom-target="1" /></div>
<p>​</p>
</div>
<p>&nbsp;</p>
<hr />
<h3>Did you know that&#8230;​</h3>
<p>&nbsp;</p>
<div>You can quickly add the URLs / IP addresses of other cameras that require IE to a list that opens in IE mode automatically.​</div>
<div>​</div>
<div>To do so, just go back to:​</div>
<div>​</div>
<div><b>Settings and more (Alt + F) → Settings → Default Browser </b>​</div>
<div>​</div>
<div>And click the <b>Add</b> button beside <b>Internet Explorer mode pages</b>.​</div>
<div>​</div>
<div>This will bring up a popup in which you can enter each URL – click <b>Add </b>again to add it to the list.​</div>
<div>​</div>
<div>
<div class="bbImageWrapper js-lbImage" style="box-sizing: border-box; display: inline-block; max-width: 100%; cursor: pointer;" title="1654601628499.jpeg" data-src="https://forum.use-ip.co.uk/forum/attachments/1654601628499-jpeg.7685/" data-lb-sidebar-href="" data-lb-caption-extra-html="" data-single-image="1" data-fancybox="lb-post-35973" data-caption="&lt;h4&gt;1654601628499.jpeg&lt;/h4&gt;&lt;p&gt;&lt;a href=&quot;https:&amp;#x2F;&amp;#x2F;www.use-ip.co.uk&amp;#x2F;forum&amp;#x2F;threads&amp;#x2F;how-do-i-use-internet-explorer-mode-in-microsoft-edge-to-connect-to-my-cctv-equipment-on-windows-10-11.8672&amp;#x2F;#post-35973&quot; class=&quot;js-lightboxCloser&quot;&gt;Kyle · Jun 7, 2022 at 12:33 PM&lt;/a&gt;&lt;/p&gt;"><img loading="lazy" decoding="async" class="bbImage" title="1654601628499.jpeg" src="https://forum.use-ip.co.uk/forum/attachments/1654601628499-jpeg.7685/" alt="1654601628499.jpeg" width="1525" height="643" data-url="" data-zoom-target="1" /></div>
<div title="1654601628499.jpeg" data-src="https://forum.use-ip.co.uk/forum/attachments/1654601628499-jpeg.7685/" data-lb-sidebar-href="" data-lb-caption-extra-html="" data-single-image="1" data-fancybox="lb-post-35973" data-caption="&lt;h4&gt;1654601628499.jpeg&lt;/h4&gt;&lt;p&gt;&lt;a href=&quot;https:&amp;#x2F;&amp;#x2F;www.use-ip.co.uk&amp;#x2F;forum&amp;#x2F;threads&amp;#x2F;how-do-i-use-internet-explorer-mode-in-microsoft-edge-to-connect-to-my-cctv-equipment-on-windows-10-11.8672&amp;#x2F;#post-35973&quot; class=&quot;js-lightboxCloser&quot;&gt;Kyle · Jun 7, 2022 at 12:33 PM&lt;/a&gt;&lt;/p&gt;">
<h1 class="p-title-value">Internet Explorer 11 (IE11) Being Retired on June 15th 2022 &#8211; How Will I Access My Hikvision System?</h1>
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<p>As we have been aware for many years, Windows has been slowly running down support for Internet Explorer. Last year they confirmed that IE11 would be completely retired from Windows 10 on June 15th 2022, after this date IE11 desktop application will no longer work and users will be redirected to use Edge.</p>
<p>Lots of users will also be aware that Hikvision products have been reliant on IE for browser access for many years, even with our and other users&#8217; repeated requests for a complete solution for Hikvision products to work in modern browsers the solution has been slow coming.</p>
<p>With the June 15th date fast approaching Hikvision has released the attached documents that explain 3 main methods for browser access going forward and which models support which method, the methods are listed below:</p>
<div><b>1. Non-plug-in service (For modern browser access, not all models support this method)</b>​</div>
<div><b>2. Local service (Plug-in required)</b>​</div>
<div><b>3. IE compatibility mode on Edge browser</b>​</div>
<p>Some of the oldest Hikvision models may not support any of the above methods, if that is the case then you will have to use Hikvision&#8217;s desktop VMS software &#8211; <a class="link link--external" href="https://www.hikvision.com/uk/support/download/software/ivms4200-series/" target="_blank" rel="noopener nofollow"><b>iVMS-4200</b></a> &#8211; to access your Hikvision devices.</p>
<p>This is not the simple, clean solution we were hoping for from Hikvision and we are sure there will be issues discovered along the way, but it is a first step and hopefully means that all Hikvision users will have some way to access their systems going forward.</p>
<p>If you do run into any problems or have any questions please share them below and we will try to get the answers for you.</p>
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<h4 class="block-textHeader">Attachments</h4>
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<p><span class="file-name" title="Alternative Strategies for Internet Explorer Web Services.pdf">Alternative Strategies for Internet Explorer Web Services.pdf</span></p>
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<p><span class="file-name" title="Service Support Chart for Frontend and Backend.pdf">Service Support Chart for Frontend and Backend.pdf</span></p>
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<p><span class="file-name" title="How to enable IE compatibility mode on Microsoft Edge.pdf">How to enable IE compatibility mode on Microsoft Edge.pdf</span></p>
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