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IC Realtime Firmware Updates 2024

admin — Wed, 20 Mar 2024 18:18:06 +0000

IC Realtime Firmware Updates 2024, Welcome to the IC Realtime Support Portal. Below you links to IC Realtime DVR, XVR, NVR and IP latest firmware versions, Desktop VMS software, and ultility apps to assist in the installation of our products. As is standard practice in the IT industry, we recommend keeping NVR, DVR and IP Camera firmware’s up-to-date to ensure the system is current with the latest security patches and fixes. If you are unsure on the correct firmware for your device, please contact our support team to assist you.

FIRMWARE UPDATES

As is standard practice in the IT industry, we recommend keeping NVR, DVR and IP Camera firmware’s up-to-date to ensure the system is current with the latest security patches and fixes. If you are unsure on the correct firmware for your device, please contact our support team to assist you.

We are an Irish owned electronic distribution company specializing in the areas of:

Security, Networking, Satellite, Consumer TV, Digital Signage, Set Top Boxes & Smart Home Solutions.

Providing excellence to over 600 businesses across Ireland, UK and Europe.

We are extremely proud of our brand and the journey we have made since our beginning in 2006.

We take fulfillment in supplying local and national businesses with the tools that enable them to reach their highest potential.

IC Realtime Firmware Updates

Also Read : Alibi Security Firmware and Manuals 2024

Forgot your IC Realtime DVR/NVR password?

With various passwords to remember, sometimes we simply just forget how to log in to our devices. Find out how to reset your password here.

With various passwords to remember, sometimes we simply just forget how to log in to our devices. It may be something easy, but at times we just hit a blank which can be totally understandable. Luckily there are ways to regain access.

Method 1 – Firmware Pre 2017 – No Forgot Password Option

If you have an older recorder that was purchased pre-2017 and has not had a firmware update over the last couple of years, you will need to give IC Plus Support your device details who will in turn will provide you a password reset method. The easiest visual indication to find out if you have an older firmware is to see if you have an option for “Forgot Password” on the login screen, if not then you will need to call us. For this method it is advised to have a monitor and mouse attached to your DVR, regardless of whether you view it from a software VMS on your computer or from your mobile device.

Ensure that you take note of the time and date that is displayed on the recorders’ menu as this will be asked by the support agent. You may also be asked for the device model & serial number. This can usually be found on the underside or side of the DVR.

If you wish to have a password reset by IC Plus Technical Support, please fill out the below form and a member of our team will be in contact asap.

Please note that our opening times are Monday – Friday 9am-5pm GMT.

• IC Plus – Support Request

Method 2 – Firmware Post 2017 – Forgot Password Option

Later firmware versions from March 2017 onwards, utilize a “Forgot Password” procedure embedded within the recorders’ local GUI.

• You will need access to the web browser or local interface of the recorder

• DMSS Mobile application

1. There may have been a system unlock pattern configured that you cannot remember, clicking “Forgot Unlock Pattern” will take you to the standard password login screen. You may be able to gain access with a known password other than the pattern itself.

2. If you cannot remember the password, you can click on the “Forgot Password” option. You will be shown some terms and conditions with regards to the service collecting some information in order to reset your password.

3. If an email address has not been associated with your Admin account, you will be prompted to insert an email address to recover your password. Make sure not to make any mistakes before proceeding (Do not worry if your recorder is not connected to the internet at this point, but ensure you insert an email address that you have access to.)

4. A QR Code will be displayed onscreen.

5. Open the DMSS mobile application. On the Home page, select Me in the bottom right, Tool Manager, then lastly Password Resetting. Agree to prompt requesting permssion to access your phones camera.

6. Scan the QR code. You should receive a message on screen to say it has been successful. Wait a few minutes, then check your email.

7. The code will be the digits that follows the (SN:123456) part of the email.

8. Enter this code at the bottom of the forgot password interface and click next.

9. You will then be prompted to insert a new password for the recorder. Insert and confirm the password. Now you will be able to use your new password to access the recorder.

*Pro Tip – if you are prompted to sync the password to the remote devices (connected ip cameras), say yes or you may lose connectivity to connected cameras and possibly may need to change reset the camera passwords.

If for any reason you do not receive the security code. Please contact support for help. email:help@ic.plus

Tips for Passwords

• On first startup, follow the device Startup Wizard and do not skip pass the section relating to email address and Security questions. Both of these will save you a lot of time in the event a password is lost.

• If your installer has input their own email address on starting up the unit and you need to recover the password, the QR code will contain their email, not yours. It is not possible to change this unless you recover the password for the admin account, so you may need to contact them to provide you the security code.

• If you change your password, understand that you will need to update any logins to your recorder from your Device. This means changing the password your mobile app or software VMS.

• If you input your password incorrectly more than the stated number of attempts. You can bypass the timed lockout period by rebooting the recorder.

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IC Realtime NVR Firmware’s															.					.	.	.	.	.	.
.		.			.		.			.				.	.					.	.	.	.	.	.	.	.
.		.			Model Code		Latest Build Date			Latest Firmware Download Link				.	Interval Firmware Build Date Apply First					Interval Firmware Download Link Apply First	.	.	.	.	.	.	.
.		.			.		.			.				.	.					.	.	.	.	.	.	.	.
.		.			.		.			.				.	.					.	.	.	.	.	.	.	.
.		.			BREEZE-04P		2017-09-25			Download Here				.	2013-09-12					Download Here	.	.	.	.	.	.	.
.		.			BREEZE-C-04P									.							.	.	.	.	.	.	.
.		.			NVR-041N									.							.	.	.	.	.	.	.
.		.			NVR-081N									.							.	.	.	.	.	.	.
.		.			NVR-708N									.							.	.	.	.	.	.	.
.		.			NVR-716N									.							.	.	.	.	.	.	.
.		.			.		.			.				.	.					.	.	.	.	.	.	.	.
.		.			BREEZE-08P		2017-11-02			Download Here				.	2016-07-19					Download Here	.	.	.	.	.	.	.
.		.			GAM8-32									.							.	.	.	.	.	.	.
.		.			BREEZE-16P									.							.	.	.	.	.	.	.
.		.			.		.			.				.	.					.	.	.	.	.	.	.	.
.		.			BREEZE-3s-104		2017-10-13			Download Here				.	2015-05-29					Download Here	.	.	.	.	.	.	.
.		.			BREEZE-3s-108									.							.	.	.	.	.	.	.
.		.			BREEZE-3s-408									.							.	.	.	.	.	.	.
.		.			BREEZE-3s-416									.							.	.	.	.	.	.	.
.		.			BREEZE-3s-816									.							.	.	.	.	.	.	.
.		.			BREEZE-3s-208									.							.	.	.	.	.	.	.
.		.			SIROCCO-3s-832									.							.	.	.	.	.	.	.
.		.			SIROCCO-3s-416									.							.	.	.	.	.	.	.
.		.			SIROCCO-3s-216									.							.	.	.	.	.	.	.
.		.			SIROCCO-3s-108									.							.	.	.	.	.	.	.
.		.			.		.			.				.	.					.	.	.	.	.	.	.	.
.		.			BREEZE-4s-208		2016-06-14			Download Here				.	.					.	.	.	.	.	.	.	.
.		.			BREEZE-4s-816									.	.					.	.	.	.	.	.	.	.
.		.			BREEZE-4s-432									.	.					.	.	.	.	.	.	.	.
.		.			SIROCCO-4s-432									.	.					.	.	.	.	.	.	.	.
.		.			.		.			.				.	.					.	.	.	.	.	.	.	.
.		.			BREEZE-5s-104		2017-10-13			Download Here				.	.					.	.	.	.	.	.	.	.
.		.			BREEZE-5s-108									.	.					.	.	.	.	.	.	.	.
.		.			.		.			.				.	.					.	.	.	.	.	.	.	.
.		.			BREEZE-5s2-104		2021-07-09			Download Here				.	.					.	.	.	.	.	.	.	.
.		.			BREEZE-5s2-108									.	.					.	.	.	.	.	.	.	.
.		.			.		.			.				.	.					.	.	.	.	.	.	.	.
.		.			SIROCCO-5s-464		V4 – 2022-11-15			Download Here				.	V3 – 2019-02-23					Download Here	.	.	.	.	.	.	.
.		.			STORM-4s-464									.							.	.	.	.	.	.	.
.		.			STORM-4s-864									.							.	.	.	.	.	.	.
.		.			BREEZE-7S-424									.							.	.	.	.	.	.	.
.		.			BREEZE-7S-224									.							.	.	.	.	.	.	.
.		.			.		.			.				.	.					.	.	.	.	.	.	.	.
.		.			BREEZE-6s-108		2021-07-13			Download Here				.	.					.	.	.	.	.	.	.	.
.		.			BREEZE-6s-208									.	.					.	.	.	.	.	.	.	.
.		.			BREEZE-6s-216									.	.					.	.	.	.	.	.	.	.
.		.			BREEZE-6s-432-16P									.	.					.	.	.	.	.	.	.	.
.		.			.		.			.				.	.					.	.	.	.	.	.	.	.
.		.			BREEZE-6s2-104		.			.				.	.					.	.	.	.	.	.	.	.
.		.			BREEZE-6s2-108		2022-11-22			Download Here				.	.					.	.	.	.	.	.	.	.
.		.			BREEZE-6s2-216		.			.				.	.					.	.	.	.	.	.	.	.
.		.			.		.			.				.	.					.	.	.	.	.	.	.	.
.		.			BREEZE-6s3-104		2023-12-20			Download Here				.	.					.	.	.	.	.	.	.	.
.		.			BREEZE-6s3-108									.	.					.	.	.	.	.	.	.	.
.		.			BREEZE-6s3-216									.	.					.	.	.	.	.	.	.	.
.		.			.		.			.				.	.					.	.	.	.	.	.	.	.
.		.			STORM-1s-16128		2016-07-14			Download Here				.	.					.	.	.	.	.	.	.	.
.		.			.		.			.				.	.					.	.	.	.	.	.	.	.
.		.			STORM-2s-864		2018-10-09			Download Here				.	.					.	.	.	.	.	.	.	.
.		.			STORM-2s-832									.	.					.	.	.	.	.	.	.	.
.		.			.		.			.				.	.					.	.	.	.	.	.	.	.
.		.			STORM-3s-864-R		V4 – 2023-02-20			Download Here				.	.					.	.	.	.	.	.	.	.
.		.			STORM-3s-864									.	V3 – 2019-12-17					Download Here	.	.	.	.	.	.	.
.		.			STORM-3s-832									.	.					.	.	.	.	.	.	.	.
.		.			.		.			.				.	.					.	.	.	.	.	.	.	.
.		.			STORM-5s-864		2023-12-29			Download Here				.	.					.	.	.	.	.	.	.	.
.		.												.	.					.	.	.	.	.	.	.	.
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IC Realtime IP Camera Firmware’s											.
.				.		.					.		.					.
.				.		Model Code					Latest Build Date		Download Link					Algorithm File (Apply Second)
.				.		.					.		.					.
.				.		.					.		.					.
.				.		OPTIC-4s-DF4-IO-2.8					2021-07-07		Download Here					.
.				.		OPTIC-4s-BF4-IO-2.8												.
.				.		OPTIC-4s-DM4-IV												.
.				.		OPTIC-4s-DM4-IXO												.
.				.		OPTIC-4s-BM4-IXO												.
.				.		.					.		.					.
.				.		OPTIC-4s2-BM5-IXO-W/B					2021-09-01		Download Here					.
.				.		.					.		.					.
.				.		OPTIC-5s-BF5-IO-W/B-2.8					2022-06-14		Download Here					.
.				.		OPTIC-5s-BM5-IXO-W												.
.				.		OPTIC-5s-DF5-IO-B/W-2.8												.
.				.		OPTIC-5s-DF5-IV-W-2.8												.
.				.		OPTIC-5s-DM5-IO-W												.
.				.		OPTIC-5s-DM5-IV-W												.
.				.		.					.		.					.
.				.		OPTIC-6s-DM5-IV-W					.		.					.
.				.		OPTIC-6s-DM5-IO-W					.		.					.
.				.		OPTIC-6s-DF5-IV-W-2.8					2023-06-10		Download Here					Download Here
.				.		OPTIC-6s-DF5-IO-W/B-2.8					.		.					.
.				.		OPTIC-6s-BM5-IXO-W/B					.		.					.
.				.		.					.		.					.
.				.		ZENON-5s-BM5-IXV					2023-05-09		Download Here					.
.				.		ZENON-5s-DM5-IXV												.
.				.		.					.		.					.
.				.		ZENON-4s-DM5-IV-W					2022-06-29		Download Here					.
.				.		ZENON-4s-DF5-IV-W-2.8												.
.				.		ZENON-4s-BM5-IXV-W												.
.				.		ZENON-4s-DF5-IVV-W-2.8												.
.				.		.					.		.					.
.				.		QUANTUM-1s-DP12-IV					2016-12-27		Download Here					.
.				.		QUANTUM-1s-DP6-IV												.
.				.		.					.		.					.
.				.		OPTIC-3s-DM4-IXO-W					2021-07-09		Download Here					.
.				.		OPTIC-2s-BM3-IO												.
.				.		OPTIC-2s-BM3-IXO-B												.
.				.		OPTIC-2s-BM3-IXO-W												.
.				.		OPTIC-2s-DM3-IV												.
.				.		OPTIC-2s-DM3-IXO-B												.
.				.		OPTIC-2s-DM3-IXO-W												.
.				.		OPTIC-3s-BM4-IXO-B												.
.				.		OPTIC-3s-BM4-IXO-W												.
.				.		OPTIC-3s-DM4-IV												.
.				.		OPTIC-3s-DM4-IXO-B												.
.				.		.					.		.					.
.				.		OPTIC-1s-BF3-IO					2015-11-06		Download Here					.
.				.		OPTIC-1S-BM3-IO												.
.				.		OPTIC-1s-DF3-IO												.
.				.		OPTIC-1s-DM3-IV												.
.				.		.					.		.					.
.				.		IC-i3t-DVW-ACIOVW					2016-12-08		Download Here					.
.				.		IC-i3t-XCW-AW												.
.				.		ICIP-3000B-IR												.
.				.		ICIP-3000CCD-W												.
.				.		ICIP-3000DV-IR												.
.				.		ICIP-B1300												.
.				.		ICIP-B2000												.
.				.		ICIP-D1300												.
.				.		ICIP-D2000												.
.				.		ICIP-D2000VIR												.
.				.		ICIP-DIN1300-IR												.
.				.		ICIP-DIR1300												.
.				.		ICIP-S2000												.
.				.		.					.		.					.
.				.		ULTRA-1s-BF8-IO					2016-12-28		Download Here					.
.				.		ULTRA-1s-DF8-IV												.
.				.		.					.		.					.
.				.		ZENON-1s-BF1-IO					2019-11-30		Download Here					.
.				.		ZENON-1s-BF4-IO-B												.
.				.		ZENON-1s-BF4-IO-W												.
.				.		ZENON-1s-BF4-IXO												.
.				.		ZENON-1s-BM4-IXO												.
.				.		ZENON-1s-DF1-IO												.
.				.		ZENON-1s-DF1-IV												.
.				.		ZENON-1s-DF4-IO-B												.
.				.		ZENON-1s-DF4-IO-W												.
.				.		ZENON-1s-DF4-IV												.
.				.		.					.		.					.
.				.		ULTRA-2s-DF8-IXO					2022-12-20		Download Here					.
.				.		ZENON-2s-BF4-IO-B												.
.				.		ZENON-2s-BF4-IO-W												.
.				.		ZENON-2s-BF4-IXO-3.6												.
.				.		ZENON-2s-BF4-IXO-6												.
.				.		ZENON-2s-DF4-IV-2.8												.
.				.		ZENON-2s-DF4-IV-3.6												.
.				.		ZENON-2s-DF4-IXO-B												.
.				.		ZENON-2s-DF4-IXO-W												.
.				.		ZENON-3s-BF6-IXO-2.8												.
.				.		ZENON-3S-DF6-IV-2.8												.
.				.		ZENON-3s-DF6-IXO-2.8												.
.				.		.					.		.					.
.				.		QUANTUM-2s-CF2-EN					2021-07-14		Download Here					.
.				.		ULTRA-2s-BM8-IXO												.
.				.		ULTRA-2s-DM8-IXO												.
.				.		ZENON-2s-BM4-IXO												.
.				.		ZENON-2s-DM4-IXV												.
.				.		ZENON-3s-DM6-IXO												.
.				.		ZENON-3s-BM6-IXV												.
.				.		ZENON-3s-BM6-IXV-x5												.
.				.		ZENON-3s-DM6-IXV												.
.				.		ZENON-3s-DM6-IXV-x5												.
.				.		ULTRA-2S-DM8-IXV-x5												.
.				.		ULTRA-4S-DM8-IXO												.
.				.		ULTRA-4S-DF8-IXO-W-2.8												.
.				.		.					.		.					.
.				.		OPTIC-1s-DP5					2015-10-21		Download Here					.
.				.		IC-i1a-BF3W-IO												.
.				.		IC-i1a-DF3W-IO												.
.				.		IC-i1a-DF3W-OV												.
.				.		IC-i1a-DVW-AIOV												.
.				.		IC-i2a-DMW-AIOV												.
.				.		IC-i2a-BVW-AIO												.
.				.		IC-i2a-DF2W-OV												.
.				.		IC-i2a-DF3W-OV												.
.				.		IC-i3a-BF3B-IO												.
.				.		IC-i3a-BVW-IO												.
.				.		IC-i3a-DF3B-IO												.
.				.		IC-i3a-DF3W-MOPV												.
.				.		IC-i3a-DMW-AIOV												.
.				.		.					.		.					.
.				.		ZENON-1S-DM4-IXV					2021-09-07		Download Here					.
.				.		.					.		.					.
.				.		ULTRA-2s-BM12-IXO					2016-12-27		Download Here					.
.				.		ULTRA-2s-DM12-IXV												.
.				.		.					.		.					.
.				.		QUANTUM-1S-BM3-IXO					2021-11-19		Download Here					.
.				.		QUANTUM-1S-CF1												.
.				.		QUANTUM-1S-DM3-IV												.
.				.		QUANTUM-1S-XC3												.
.				.		.					.		.					.
.				.		QUANTUM-2s-DF4X2-IV					2021-07-09		Download Here					.
.				.		QUANTUM-2s-BM2-IXO												.
.				.		QUANTUM-2s-DM2-IXVN												.
.				.		QUANTUM-2s-DM2-IXV												.
.				.		QUANTUM-2s-XC2												.
.				.		ULTRA-3s-BM12-IXO												.
.				.		ULTRA-3s-DM12-IXV												.
.				.		.					.		.					.
.				.		QUANTUM-4s-DP12-IV					2021-07-05		Download Here					.
.				.		.					.		.					.
.				.		QUANTUM-2s-DP12-IV					2021-09-30		Download Here					.
.				.		.					.		.					.
.				.		QUANTUM-2s-BM2-AO					2017-06-06		Download Here					.
.				.		.												.
IC Realtime HD (BNC) DVR Firmware’s
.	.		.					.	.			.				.	.		.
.	.		Model Code					Notes	Latest Firmware Build Date			Latest Firmware				.	Interval Firmware Build Date		Interval Firmware
.	.											.bin file (USB & Network Upgrading)				.			.bin file (USB & Network Upgrading)
.	.		.					.	.			.				.	Apply First		.
.	.		WAVE-2S-224					.	2017-10-21			Download Here				.	2015-11-24		Download Here
.	.		WAVE-2S-232					.								.
.	.		.					.	.			.				.	.		.
.	.		FUSION-2s-104					.	2017-04-17			Download Here				.	2015-07-08		Download Here
.	.		WAVE-1s-104					.								.
.	.		WAVE-2s-104					.								.
.	.		WAVE-2s-108					.								.
.	.		.					.	.			.				.	.		.
.	.		FUSION-2s-108					.	2017-04-17			Download Here				.	2015-07-08		Download Here
.	.		FUSION-3s-104					.								.
.	.		FUSION-AHI-1s-208					.								.
.	.		FUSION-AHI-1s-408					.								.
.	.		WAVE-1s-108					.								.
.	.		WAVE-2S-116					.								.
.	.		.					.	.			.				.	.		.
.	.		FUSION-4s-108					.	2018-06-01			Download Here				.	2016-06-06		Download Here
.	.		WAVE-3s-116					.								.
.	.		.					.	.			.				.	.		.
.	.		FUSION-2s-216					APPLY ONLY IF 2017-04-17 IS NOT INSTALLED	2017-10-21			Download Here				.	2015-07-08		Download Here
.	.		FUSION-3s-208													.
.	.		FUSION-AHI-1s-416													.
.	.		.					.	.			.				.	.		.
.	.		FUSION-4s-216					.	2018-06-01			Download Here				.	2016-06-06		Download Here
.	.		.					.	.			.				.	.		.
.	.		FUSION-6s-104					.	2018-06-01			Download Here				.	.		.
.	.		FUSION-6s-108					.								.
.	.		.					.	.			.				.	.		.
.	.		FUSION-6s-108-4K					.	2018-06-01			Download Here				.	.		.
.	.		FUSION-6s-216					.								.	.		.
.	.		.					.	.			.				.	.		.
.	.		FUSION-2s-432					.	2018-01-13			Download Here				.	2015-06-26		Download Here
.	.		FUSION-2s-832					.								.
.	.		FUSION-AHI-1s-832					.								.
.	.		.					.	.			.				.	.		.
.	.		FUSION-5x-104					.	2019-03-01			Download Here				.	.		.
.	.		WAVE-5x-104					.								.
.	.		WAVE-5x-108					.								.
.	.		.					.	.			.				.	.		.
.	.		WAVE-6s-104					.	2019-03-01			Download Here				.	.		.
.	.		WAVE-5x-108-V2					.								.	.		.
.	.		.					.	.			.				.	.		.
.	.		FUSION-5x-108					.	2019-03-01			Download Here				.	.		.
.	.		WAVE-5x-116					.								.
.	.		FUSION-5x-408					.								.
.	.		.					.	.			.				.	.		.
.	.		FUSION-AI-1S-832					.	2017-10-20			Download Here				.	2015-02-06		Download Here
.	.		.					.	.			.				.	.		.
.	.		FUSION-5x-216					.	2019-03-01			Download Here				.	.		.
.	.		FUSION-5x-416					.								.
.	.		.					.	.			.				.	.		.
.	.		FUSION-5x-432					.	2019-03-01			Download Here				.	.		.
.	.		FUSION-5x-832					.								.
.	.		.					.	.			.				.	.		.
.	.		FUSION-5x-104-4M					.	2019-03-01			Download Here				.	.		.
.	.		.					.	.			.				.	.		.
.	.		FUSION-5x-108-4K					.	2021-09-23			Download Here				.	.		.
.	.							.								.	.		.
.	.		.					.	.			.				.	.		.
.	.		FUSION-5x-216-4K					.	2021-09-23 – V4			Download Here				.	2019-03-01 – V3		Download Here
.	.		.					.	.			.				.	.		.
.	.		FUSION-5×2-216-4K					.	2022-11-24			Download Here				.	.		.
.	.		FUSION-6S-416					.								.	.		.
.	.		FUSION-5×2-232					.
.	.		FUSION-5×2-832					.
.	.		.					.	.			.				.	.		.
.	.		WAVE-5x-108-V3					.	2022-11-24			Download Here				.	.		.
.	.		WAVE-6s2-104					.								.	.		.
.	.		FUSION-5×2-104					.								.	.		.
.	.		FUSION-5×2-408					.								.	.		.
.	.		.					.	.			.				.	.		.
.	.		C2-3s-104-i					.	2022-11-24			Download Here				.	.		.
.	.							.								.	.		.
.	.		.					.	.			.				.	.		.
.	.		FUSION-5×3-104-4Ki					.	2022-11-24			Download Here				.	.		.
.	.		FUSION-5×3-408-I					.								.	.		.
.	.		C2-3s-108-i					.								.	.		.
.	.		.					.	.			.				.	.		.
.	.		FUSION-5×3-108-4Ki					.	2023-07-31			Download Here				.	.		.
.	.							.								.	.		.
.	.		.					.	.			.				.	.		.
.	.		FUSION-5×4-104-4Ki					.	2023-11-15			Download Here				.	.		.
.	.							.								.	.		.
.	.		.					.	.			.				.	.		.
.	.		FUSION-5×4-408-i					.	2023-08-31			Download Here				.	.		.
.	.							.								.	.		.
.	.		.					.	.			.				.	.		.
.	.		FUSION-5×4-108-4Ki					.	2023-11-17			Download Here				.	.		.
.	.							.								.	.		.
.	.		.					.	.			.				.	.		.
.	.		FUSION-5×4-416-i					.	2023-08-31			Download Here				.	.		.
.	.							.								.	.		.
.	.		.					.	.			.				.	.		.
.	.		FUSION-5×4-216-4Ki					.	2023-11-17			Download Here				.	.		.
.	.							.								.	.		.
.	.		.					.	.			.				.	.		.
.	.		FUSION-5×4-832-i					.	2023-08-31			Download Here				.	.		.
.	.							.								.	.		.
.	.		.					.	.			.				.	.		.
.	.		FUSION-5×3-216-4Ki					.	2022-11-23			Download Here				.	Factory Default after applying
.	.		FUSION-5×3-832-i					.								.
.	.		.					.	.			.				.	.		.
.	.		WAVE-6s3-104					.	2022-11-24			Download Here				.	.		.
.	.		.					.	.			.				.	.		.
.	.		FUSION-5×2-108-4K					.	2022-11-24			Download Here				.	.		.
.	.		FUSION-POC-5×2-108-4K					.								.	.		.
.	.		.					.	.			.				.	.		.
.	.		FUSION-7s-816					.	2021-09-03			Download Here				.	.		.
.	.		.					.	.			.				.	.		.
.	.		FUSION-8s-816					.	2019-06-05			Coming Soon				.	.		.
.	.		FUSION-8s-216					.								.	.		.
.	.		.					.	.			.				.	.		.
.	.		C2-XTREME-2s-104					.	2017-10-21			Download Here				.	2015-07-08		Download Here
.	.		.					.	.			.				.	.		.
.	.		C2-XTREME720-04					.	2017-09-29			Download Here				.	2014-11-03		Download Here
.	.		.					.	.			.				.	.		.
.	.		C2-XTREME720-08					.	2017-04-17			Download Here				.	2015-07-08		Download Here

.
IC Realtime SD (BNC) DVR Firmware’s
.	.	.	.	.	.	.	.
.	.	Model Code	Latest Build Date	Download Link	.	Interval Firmware Build Date	Interval Firmware Download Link
.	.	.	.	.	.	.	.
.	.	.	.	.	.	.	.
.	.	EDGE1-04	2017-08-02	Download Here	.	2015-08-26	Download Here
.	.	SER2-04	2017-08-02	Download Here	.	2015-08-26	Download Here
.	.	.	.	.	.	.	.
.	.	EDGE1-08	2017-08-02	Download Here	.	2015-08-26	Download Here
.	.	SER2-08	2017-08-02	Download Here	.	2015-08-26	Download Here
.	.	.	.	.	.	.	.
.	.	SER2-16 (2nd Gen)	2017-08-02	Download Here	.	2015-08-26	Download Here
.	.	.	.	.	.	.	.
.	.	GRAND-2s-832	2017-09-27	Download Here	.	.	.
.	.	GRAND960-32			.	2015-02-06	Download Here
.	.	FUSION-AI-1s-832			.	.	.
.	.	.	.	.	.	.	.
.	.	AGILE-32	2017-08-16	Download Here	.	2014-11-27	Download Here
.	.	MED960-04			.
.	.	MED960-08			.
.	.	MED960-16			.
.	.	.	.	.	.	.	.
.	.	EDGES-04 (With HDMI)	2017-03-12	Download Here	.	.	.
.	.	.	.	.	.	.	.
.	.	GRAND-32	2017-08-03	Download Here	.	.	.
.	.	SER2-16 (1st Gen)			.	.	.
.	.	MED-04			.	.	.
.	.	MED-08			.	.	.
.	.	MED-16			.	.	.
.	.	.	.	.	.	.	.
.	.	SER1-04	2017-03-12	Download Here	.	.	.
.	.	DVR-8C2	2017-03-12	Download Here	.	.	.
.	.	.	.	.	.	.	.
.	.	DVR-4C2	2017-03-14	Download Here	.	.	.
.	.	DVR-8C2			.	.	.
.	.	DVR-16C2			.	.	.
.	.	DVR-MAX4			.	.	.
.	.	DVR-MAX8			.	.	.
.	.	DVR-MAX16			.	.	.
.	.	DVR-804E			.	.	.
.	.	DVR-808E			.	.	.
.	.	DVR816E			.	.	.
.	.	DVR832E			.	.	.
.	.	.	.	.	.	.	.
.	.	EDGES-04 (Without HDMI)	Please email support@icrealtime.eu		.	.	.
.	.	EDGES-08 (Without HDMI)	Please email support@icrealtime.eu		.	.	.
.	.	.	.	.	.	.	.
.	.	HVR-1600HS	Please email support@icrealtime.eu		.	.	.
.	.	.	.	.	.	.	.
.	.	DVR816EMA	Please email support@icrealtime.eu		.	.	.
.	.	DVR816EM	Please email support@icrealtime.eu		.	.	.
.	.	.	.	.	.	.	.
.	.	EDGES-08 (With HDMI)	Please email support@icrealtime.eu		.	.	.

IC Realtime PTZ IP Firmware’s
.	.	.	.	.	.	.
.	.	Model Code	Latest Build Date	PTZ MCU Firmware	Main Firmware	Notes
.	.	.	.	Apply this 1st	Apply this 2nd	.
.	.	.	.	.	.	.
.	.	.	.	.	.	.
.	.	ZENON-4s-PO4-IXO-x32	2022-08-04	Download Here	Download Here	Upgrade via TCP Port on Config Tool
.	.	.	.	.	.	.
.	.	IC-i2a-Px12W-AC	2018-03-09	Contact Support	Download Here	Upgrade via TCP Port on Config Tool
.	.	IC-i2a-Px12W-AO
.	.	ZENON-1s-BO1-IXO
.	.	ZENON-1s-PO2-IXO-x20
.	.	OPTIC-1s-PO2-I-x4
.	.	.	.	.	.	.
.	.	OPTIC-5s-PO4-IVW-x4	2022-08-04	Contact Support	Download Here	.
.	.	.	.	.	.	.
.	.	OPTIC-4s-PO2-IVW-x3	2021-07-05	Contact Support	Download Here	.
.	.	.	.	.	.	.
.	.	ZENON-1s-PO2-O-x12	2021-08-24	.	Download Here	Upgrade Main Firmware via Port 3800 & PTZ Firmware via web interface
.	.	ZENON-1s-PO2-V-x12		.
.	.	ZENON-1s-PO2-x12		Contact Support
.	.	OPTIC-1S-PO2-V-x4		.
.	.	OPTIC-2s-PO2-I-x4		.
.	.	.	.	.	.	.
.	.	QUANTUM-2s-PO2-VN-x30	2022-06-22	Contact Support	Download Here	Upgrade via TCP Port on Config Tool
.	.	ZENON-2s-PO2-IXO-x25
.	.	ZENON-2s-PO2-IXV-X25
.	.	ZENON-2s-PO4-IXO-x30
.	.	.	.	.	.	.
.	.	QUANTUM-3s-PO4-LXO-x45	2022-08-04	Download Here	Download Here	Upgrade via TCP Port on Config Tool
.	.	QUANTUM-3s-PO4-IXO-x45	2022-08-04	Download Here	Download Here	Upgrade via TCP Port on Config Tool
.	.	.	.	.	.	.
.	.	QUANTUM-1s-PO2-IXO-x30	2021-09-04	Download Here	Download Here	Upgrade via port 3800
.	.	QUANTUM-1s-PO2-LXO-x30	2021-09-04	Download Here	Download Here	Upgrade via port 3800
.	.	.	.	.	.	.
.	.	OPTIC-1S-PO2-V-x4	2016-05-17	Contact Support	Download Here	Upgrade via Config Tool
.	.	.	.	.	.	.
.	.	ZENON-2L-PO2-IXO-x25	2021-07-05	Contact Support	Download Here	Upgrade via TCP Port on Config Tool

.
Other Firmware’s
.	.		.		.	.
.	.		Model Code		Latest Build Date	Download Link
.	.		.		.	.
.	.	.			.	.
.	.		.		.	.
.	.			IC-STREAM64-i3	2014-12-25	Download Here
.	.		.		.	.
.	.			STREAM-2s-016	2018-02-28	Download Here
.	.		.		.	.
.	.			STREAM-3s-016	2020-01-15	Download Here
.	.		.		.	.
.	.			Windows Upgrade Tool for STREAM	.	Download Here
.	.		.		.	.
.	.			IC Console-5x Upgrade Tool	.	Download Here
.	.		.		.	.

DESKTOP VIEWING APPS

When an IC Realtime product is purchased, these are the applications that are vital for the Enduser to utilize the system. Here you will see several iterations of the core ‘CMS’ (Central Monitoring Software) software during it’s various stages of evolution

SMART PSS V2 Remote Client Software – Win64_En_IS_V2.003.0000004.1.R.230310

Download
.

IC Realtime SmartICRSS Remote Client Software V1 for Windows – 113 MB – 2016-05-30

*Only recommended for devices with firmware build dates pre 2017*

Download

IC Realtime SmartICRSS Remote Client Software V1 for Mac (32 Bit) – 76.4 MB – 2017-02-23

*Only recommended for devices with firmware build dates pre 2017*

Download

SmartPSS Remote Client Software V2 for Mac (64 Bit)

Download

IC Realtime Smart Player V4.003.0000000.0.R.230519 for .DAV Files for Windows – 68MB – 2018-02-01

Download

IC Realtime Smart ICRSS Player for .Dav Files for Mac – 10.93MB – 2016-23-07

Download

DESKTOP UTILITY APPS

Software designed to aid deployment or installation of IC Realtime hardware. These include softwares which will discover IP devices, configure parameters, and necessary packaged required for normal user operation of certain hardware devices

IC Realtime Config Tool for NVR / DVR / ICIP for Windows – 34.2MB – V5.001.0000004.0.R.20240126

Download

IC Realtime Config Tool for NVR / DVR / ICIP for Mac – 10.93MB – 2016-07-23

Download

IC Realtime Web plug-in collection for OSX

Download

STORAGE CALCULATOR

Calculate hard drive storage size for recorders based on camera encoding variables. H.264, H.265, Smart H.264, Smart H.265 codecs are all supported, along with RAID calculations.

Disk Calculator

Download

FOV CALCULATOR

The FoV Calculator Tool calculates the pixel density of monitored objects for IPC and fisheye cameras under different installation conditions by simulating the actual usage scenarios. The calculation result can provide reference data for product selection and installation.

General_FoVCalculator-Win32_Eng_IS_V2.3.R.20180111

Download

MOBILE APPLICATIONS

DMSS Mobile App for Android

Download

DMSS Mobile App for iPhone/iPad

Download

Easyviewer Pro Mobile App for Android

Download

Easyviewer Pro Mobile App for iPhone/iPad

Download

Alibi Security Firmware and Manuals 2024

admin — Fri, 15 Mar 2024 20:26:26 +0000

Alibi Security Firmware and Manuals 2024, Alibi Security is a trusted provider of security technology, cloud solutions, and growth enablement services—serving thousands of security professionals for more than 30 years. We are committed to quality, continuous innovation, and the investment in the PEOPLE, SOLUTIONS, and SUPPORT required to help our Dealer Partners succeed.

Alibi Vigilant

High-Performance Solutions
for any Security Challenge

Alibi solutions are designed – based on dealer feedback – to deliver the best possible user experience from installation to operations. Alibi Vigilant gear delivers high-resolution video security – from 2MP to 8MP – and flexible channel counts – 4CH to 128CH – to handle projects of all sizes. Alibi Vigilant gear is built with the latest features including Starlight chipsets, powerful video analytics, advanced compression, power-over-ethernet and more. Nearly every Alibi Vigilant product is NDAA compliant and are approved for use on federally-funded projects.

Alibi Hybrid Cloud

COMING SOON

Alibi Hybrid Cloud provides advance system health monitoring capabilities to proactively alert you when your system is not working properly. Additionally, cutting-edge Gun Detection analytics can be enabled to identify and alert if firearms are brandished in the field of view. AI-based analytics helps reduce false alarms by up to 95%.
Our solutions specialists will be on-site to answer any questions.

Powered by Actuate

Alibi Security Firmware and Manuals 2024

How to check your Alibi Witness firmware version

The firmware version that has been loaded on your recorder is noted on the large yellow sticker on the outside of your recorder box. You need to compare this version with the latest firmware available on-line by following these instructions.

Download the Alibi Firmware Upgrade Instructions for detailed information.

All available software and firmware downloads can be found on the Alibi Downloads Page.

Tirade WIP Series Firmware Update

As of May 2015, all Tirade WIP series wireless access points feature an updated firmware version, enhancing both performance and stability.

The latest version of Tirade firmware features an upgrade from iPoll to a proprietary iPoll2 transmission mode. iPoll2 transmission mode uses a centralized control scheme and ensures smooth packet transmission of voice, video, and data, and features a smarter polling method than iPoll—polling data more often.

If you have previously purchased Tirade WIP series wireless access points and are adding new units to expand your wireless security solution—please make sure that the firmware matches. Because iPoll2 is a proprietary format, all integrated Tirade WIP devices need to be running the latest version of firmware—to ensure seamless communication between devices.

Below are the Tirade firmware upgrade release notes, along with a link to firmware updating instructions.

NOTE: Before you begin any firmware updates, please read the entire set of instructions for updating the firmware.

Are You Running the Latest Tirade Firmware?

To ensure seamless communication between all Tirade devices, please verify that you’re using the latest (and most secure) firmware, we provide the following resources:

• Visit our current firmware page for latest releases, release notes and upgrade instructions, and read the entire set of instructions before performing a firmware update.

• Search for your product online, and select the “Resources” tab for all related SW releases and release notes

• Call our technical support team for assistance in performing the upgrade process

NOTE: NOTE: Upgrading to the latest version of firmware will also allow you to take advantage of new features and functionality that has been added to the software since you purchased or last upgraded your product.

Alibi Vigilant IP Camera Firmware

Looking for firmware? Find the latest firmware downloads, release notes and firmware instructions for current and discontinued Alibi Vigilant IP cameras in the following table.

IMPORTANT – Alibi Vigilant IP Camera Firmware Update:

We have released a new version of firmware for Alibi Vigilant IP cameras that fixes the ability to reset passwords for IP cameras. If you want to enable this functionality on installed Vigilant IP cameras, we recommend you click the following link to find complete directions to download the new software to upgrade your IP cameras.

Alibi Vigilant IP Camera Firmware Installation Instructions

Alibi Vigilant IP Camera Control 4 Connection Driver

If you have further questions, please contact Technical Support for assistance at 888.858.1442.

IPC_D1202 Firmware for the following camera models.

ALI-FB20-W, ALI-FB20, ALI-FB20-Z
ALI-FB40-W, ALI-FB40, ALI-FB40-Z
ALI-FD20-V, ALI-FD20-VZ
ALI-FD40-V, ALI-FD40-VZ
ALI-FT20
ALI-FT40

Firmware Download

Release Notes

Release Date

IPC_D1202.P72 Firmware

IPC_D1202.P37 Firmware

IPC_D1202.P72 Release Notes

IPC_D1202.P37 Release Notes

04/27/2021

11/9/2020

IPC-G6107 Firmware for the following camera models.

ALI-FB80
ALI-PD40-VZA
ALI-FD80-V
ALI-PT40-ZA
ALI-FT80
ALI-PB40-ZA
ALI-PB40-A
ALI-PD40-VA
ALI-PT40-A
ALI-PM40-A

Firmware Download

Release Notes

Release Date

IPC_G6107 P61 Firmware

IPC_G6107 P96 Firmware

IPC_G6107 P91 Firmware

IPC_G6107 P87 Firmware

IPC_G6107 P61 Release Notes

IPC_G6107 P96 Release Notes

IPC_G6107 P91 Release Notes

IPC_G6107 P87 Release Notes

06/2/2022

03/10/2022

04/28/2021

11/9/2020

DIPC-B1209 Firmware for the following camera models.

ALI-FB20-U
ALI-FD20-VU
ALI-FT20-U

Firmware Download

Release Notes

Release Date

DIPC-B1209.6.13 Firmware

IPC_D1209 Firmware

DIPC-B1209.6.13 Release Notes

IPC_D1209 Release Notes

7/4/2022

11/9/2020

DIPC-B1226 Firmware for the following camera models.

ALI-FB20-AW
ALI-FD20-VAW

.
Firmware Download	Release Notes	Release Date
DIPC-B1226.6.5 Firmware	DIPC-B1226.6.5 Release Notes	9/25/2023
DIPC-B1226.1.66 Firmware	DIPC-B1226.1.66 Release Notes	6/30/2022

DIPC-B1211 Firmware for the following camera models.

ALI-FB40-U

Firmware Download

Release Notes

Release Date

DIPC-B1211.6.18 Firmware

IPC_D1211 Firmware

DIPC-B1211.6.18 Release Notes

IPC_D1211 Release Notes

7/4/2022

11/9/2020

GIPC-B6102 Firmware for the following camera models.

ALI-PS40-A
ALI-PT40

Firmware Download

Release Notes

Release Date

GIPC-B6102.26.36 Firmware

GIPC-B6102.26.10 Firmware

GIPC-B6102.26.36 Release Notes

GIPC-B6102.26.10 Release Notes

04/27/2021

11/9/2020

GIPC-B6106 Firmware for the following camera models.

ALI-PF50-A
ALI-PB80
ALI-PT80
ALI-PZ50-ZA

Firmware Download

Release Notes

Release Date

GIPC-B6106.8.47 Firmware

GIPC-B6106.8.38 Firmware

GIPC-B6106.8.11 Firmware

GIPC-B6106.8.47 Release Notes

GIPC-B6106.8.38 Release Notes

GIPC-B6106.8.11 Release Notes

07/4/2022

04/27/2021

11/9/2020

CIPC-B2302 Firmware for the following camera model.

ALI-PZ51-UZA

ALI-PZ20-LUZAI

Firmware Download

Release Notes

Release Date

CIPC-B2302 9.5 Firmware

CIPC-B2302 5.8 Firmware

CIPC-B2302 9.5 Release Notes

CIPC-B2302 5.8 Release Notes

9/19/2023

7/11/2022

6/30/2022

4/12/2022

QIPC-B1203 Firmware for the following camera models.

ALI-XB80-ZA
ALI-XD80-VZA
ALI-XT80-ZA
ALI-XF120-A

Firmware Download

Release Notes

Release Date

QIPC_B1203.16.10 Firmware

QIPC_B1203.15.6 Firmware

QIPC_B1203.11.12 Firmware

QIPC_B1203.16.10 Release Notes

QIPC_B1203.15.6 Release Notes

QIPC_B1203.11.12 Release Notes

06/30/2022

05/17/2022

04/27/2021

11/9/2020

QIPC-B6209 Firmware for the following camera models.

ALI-XF120-VAI

.
Firmware Download	Release Notes	Release Date
QIPC_B6209.2.7 Firmware	QIPC_B6209.2.7 Release Notes	08/30/2023
QIPC_B6209.1.76 Firmware	QIPC_B6209.1.76 Release Notes	08/03/2023

QIPC-B6501 Firmware for the following camera models.

ALI-XF160-UA

.
Firmware Download	Release Notes	Release Date
QIPC-B6501.6.5 Firmware	QIPC-B6501.6.5 Release Notes	09/20/2023

QIPC-B2202 Firmware for the following camera models.

ALI-PZ21-UZA
ALI-PZ40-VUZAI
ALI-PB40-VUZAIE
ALI-PB80-VUZAIE

Firmware Download

Release Notes

Release Date

GIPC_B2202 9.5 Firmware

GIPC_B2202 7.11 Firmware

GIPC_B2202 6.31 Firmware

GIPC_B2202 5.8 Firmware

GIPC_B2202 3.75 Firmware

GIPC_B2202 9.5 Release Notes

GIPC_B2202 7.11 Release Notes

GIPC_B2202 6.31 Release Notes

GIPC_B2202 5.8 Release Notes

GIPC_B2202 3.75 Release Notes

9/19/2023

6/9/2023

2/22/2023

7/11/2022

6/30/2022

4/12/2022

1/17/2022

CIPC-B2302 Firmware for the following camera models.

ALI-PZ20-ZA

.
Firmware Download	Release Notes	Release Date
CIPC-B2301 Firmware	CIPC-B2301 Release Notes	11/9/2020

CIPC-B2302 Firmware for the following camera models.

ALI-PZ20-LZA

.
Firmware Download	Release Notes	Release Date
IPC_HCMN2103 Firmware	IPC_HCMN2103 Release Notes	11/9/2020

CIPC-B2302 Firmware for the following camera models.

ALI-PZ20-LUZAI

Firmware Download

Release Notes

Release Date

CIPC-B2302.6.63 Firmware

CIPC-B2302.3.86 Firmware

CIPC-B2302.6.63 Release Notes

CIPC-B2302.3.86 Release Notes

08/29/2022

08/19/2022

06/30/2021

QIPC-B8701 Firmware for the following camera models.

ALI-XF80-LA

Firmware Download

Release Notes

Release Date

QIPC-B8701.11.5 Firmware

QIPC-B8701.8.3 Firmware

QIPC-B8701.5.12 Firmware

QIPC-B8701.11.5 Release Notes

QIPC-B8701.8.3 Release Notes

QIPC-B8701.5.12 Release Notes

07/11/2022

06/30/2022

04/12/2022

04/27/2021

11/9/2020

DIPC-B1216 Firmware for the following camera models.

ALI-FB21-A
ALI-FB21-Z
ALI-FD21-V
ALI-FT21-A

Firmware Download

Release Notes

Release Date

DIPC-B1216.7.6 Firmware

DIPC-B1216.2.71 Firmware

DIPC-B1216.2.60 Firmware

DIPC-B1216.7.6 Release Notes

DIPC-B1216.2.71 Release Notes

DIPC-B1216.2.60 Release Notes

09/25/2023

06/30/2022

05/17/2022

10/11/2021

GIPC-B6202 Firmware for the following camera models.

ALI-FB21-UAI, ALI-FB41-UA, ALI-FB41-UZA
ALI-FD21-VUAI, ALI-FD41-UVZ, ALI-FD41-VU
ALI-FT21-UAI, ALI-FT40-UZA, ALI-FT41-UA
ALI-PB40-UAI, ALI-PB40-UAIE, ALI-PB40-UAIS, ALI-PB40-UZAI, ALI-PB40-VLUAI, ALI-PB40-VLUZAI
ALI-PB50-UAI, ALI-PB50-UZAI, ALI-PB50-VLUAI
ALI-PD40-VUAI, ALI-PD40-VUZAI, ALI-PD41-VUZAI
ALI-PD50-VUAI, ALI-PD50-VUZAI
ALI-PM41-VAI, ALI-PM40-UAI
ALI-PT40-UAI, ALI-PT40-UAIS, ALI-PT40-UZAI, ALI-PT40-VLUAI, ALI-PT40-VLUZAI
ALI-PT50-LUAI, ALI-PT50-UAI, ALI-PT50-UZAI
ALI-PZ50-LUZAIS

Firmware Download

Release Notes

Release Date

GIPC-B6202 13.2 Firmware

GIPC-B6202 12.5 Firmware

GIPC-B6202 9.5 Firmware

GIPC-B6202 5.92 Firmware

GIPC-B6202 5.88 Firmware

GIPC-B6202 5.87 Firmware

GIPC-B6202 5.65 Firmware

GIPC-B6202 5.26 Firmware

GIPC_B6202 Firmware

GIPC-B6202 13.2 Release Notes

GIPC-B6202 12.5 Release Notes

GIPC-B6202 9.5 Release Notes

GIPC-B6202 5.92 Release Notes

GIPC-B6202 5.88 Release Notes

GIPC-B6202 5.87 Release Notes

GIPC-B6202 5.65 Release Notes

GIPC-B6202 5.26 Release Notes

GIPC_B6202 Release Notes

01/12/2024

11/14/2023

08/30/2023

07/05/2023

02/23/2023

06/30/2022

04/13/2022

04/06/2022

03/21/2022

11/22/2021

10/11/2021

06/09/2021

GIPC-B6202 Firmware for the following camera models.

ALI-PB60-UA
ALI-PD60-VUA
ALI-PT60-UA
ALI-PB60-VUZA
ALI-PD60-VUZA
ALI-PT60-VUZA
ALI-PB60-UAB
ALI-PD60-VUAB
ALI-PT60-UAB

Firmware Download

Release Notes

Release Date

GIPC-B6202 12.5 Firmware

GIPC-B6202 5.92 Firmware

GIPC-B6202 5.88 Firmware

GIPC-B6202 5.87 Firmware

GIPC-B6202 5.65 Firmware

GIPC-B6202 12.5 Release Notes

GIPC-B6202 5.92 Release Notes

GIPC-B6202 5.88 Release Notes

GIPC-B6202 5.87 Release Notes

GIPC-B6202 5.65 Release Notes

09/25/2023

06/30/2022

04/14/2022

04/06/2022

03/21/2022

03/09/2022

GIPC-B6203 Firmware for the following camera models.

ALI-FB81-UA
ALI-FD81-VUA
ALI-FT81-UA
ALI-PF51-VA
ALI-PT50-VUAIF
ALI-PB50-UAIF
ALI-PB81-AI
ALI-PD81-AI
ALI-PT81-AI
ALI-PB80-VLUAI
ALI-PT80-VLUAI
ALI-XB81-UZAI
ALI-XD81-VUZAI
ALI-XT81-UZAI

Firmware Download

Release Notes

Release Date

GIPC-B6203.12.2 Firmware

GIPC-B6203.11.5 Firmware

GIPC-B6203.8.5 Firmware

GIPC-B6203.3.95 Firmware

GIPC-B6203.3.88 Firmware

GIPC-B6203.3.87 Firmware

GIPC-B6203.3.65 Firmware

GIPC-B6203.3.23 Firmware

GIPC-B6203.12.2 Release Notes

GIPC-B6203.11.5 Release Notes

GIPC-B6203.8.5 Release Notes

GIPC-B6203.3.95 Release Notes

GIPC-B6203.3.88 Release Notes

GIPC-B6203.3.87 Release Notes

GIPC-B6203.3.65 Release Notes

GIPC-B6203.3.23 Release Notes

12/07/2023

09/04/2023

07/05/2023

02/23/2023

12/19/2022

11/22/2022

06/30/2022

04/14/2022

04/06/2022

03/21/2022

11/22/2021

11/8/2021

GIPC-B6208 Firmware for the following camera model.

ALI-PF40-LUA

.
Firmware Download	Release Notes	Release Date
GIPC-B6208.1.68 Firmware	GIPC-B6208.1.68 Release Notes	06/30/2022

ANPR-B1103 Firmware for the following camera model.

ALI-XB20-VUZAI-ANPR

.
Firmware Download	Release Notes	Release Date
ANPR-B1103 1.1 Firmware	ANPR-B1103 1.1 Release Notes	07/18/2022

Alibi Vigilant Network Video Recorder Firmware

Looking for firmware? Find the latest firmware downloads, release notes and firmware instructions for current and discontinued Alibi Vigilant Recorders in the following table.

NVR-B3111 Firmware for the following Alibi Vigilant recorder models.

ALI-NR320P-8
ALI-NR640P-16

.
Firmware Download	Release Notes	Release Date
B3111.31.56 Firmware	B3111.31.56 Release Notes	12/28/2023
B3111.31.56 Firmware	B3111.31.56 Release Notes	3/16/2023
B3111.31.56 Firmware	B3111.31.56 Release Notes	6/30/2022
B3111.31.56 Firmware	B3111.31.56 Release Notes	6/2/2022
B3111.31.56 Firmware	B3111.31.56 Release Notes	4/26/2022
B3111.31.30 Firmware	B3111.31.30 Release Notes	1/17/2022
B3111.30.6 Firmware	B3111.30.6 Release Notes	09/28/2021
B3111.28.36 Firmware	B3111.28.36 Release Notes	04/27/2021

NVR-B3601 Firmware for the following Alibi Vigilant recorder models.

ALI-NR040F-1
ALI-NR080F-1
ALI-NR160F-2
ALI-NR160P-4
ALI-NR320P-4

.
Firmware Download	Release Notes	Release Date
B3601.38.26 Firmware	B3601.38.26 Release Notes	01/23/2024
B3601.38.26 Firmware	B3601.38.26 Release Notes	12/07/2023
B3601.38.23 Firmware	B3601.38.23 Release Notes	11/10/2023
B3601.31.56 Firmware	B3601.31.56 Release Notes	03/08/2023
B3601.31.56 Firmware	B3601.31.56 Release Notes	12/30/2022
B3601.31.56 Firmware	B3601.31.56 Release Notes	10/31/2022
B3601.31.56 Firmware	B3601.31.56 Release Notes	9/14/2022
B3601.31.56 Firmware	B3601.31.56 Release Notes	8/5/2022
B3601.31.56 Firmware	B3601.31.56 Release Notes	6/2/2022
B3601.31.52 Firmware	B3601.31.52 Release Notes	2/21/2022
B3601.31.30 Firmware	B3601.31.30 Release Notes	1/17/2022
B3601.30.6 Firmware	B3601.30.6 Release Notes	09/28/2021
B3601.26.36 Firmware	B3601.26.36 Release Notes	04/27/2021

NVR-B3613 Firmware for the following Alibi Vigilant recorder models.

ALI-NR041F-1
ALI-NR082F-2
ALI-NR162F-2
ALI-NR162P-4
ALI-NR322P-4
ALI-NR322P-8
ALI-NR641P-8

.
Firmware Download	Release Notes	Release Date
B3613.38.26 Firmware	B3613.38.26 Release Notes	01/30/2024
B3613.38.26 Firmware	B3613.38.26 Release Notes	12/29/2023
B3613.38.26 Firmware	B3613.38.26 Release Notes	12/07/2023
B3613.36.33 Firmware	B3613.36.33 Release Notes	09/11/2023
B3613.36.33 Firmware	B3613.36.33 Release Notes	06/29/2023
B3613.2.14 Firmware	B3613.2.14 Release Notes	11/30/2022
B3613.2.14 Firmware	B3613.2.14 Release Notes	10/26/2022

NVR-B3112 Firmware for the following Alibi Vigilant recorder models.

ALI-NR081F-2
ALI-NR161F-2
ALI-NR161P-4
ALI-NR321P-4

Firmware Download

Release Notes

Release Date

B3112.38.26 Release Notes

B3112.36.33 Release Notes

B3112.3.29 Release Notes

B3112.2.13 Release Notes

01/23/2024

12/29/2023

12/07/2023

06/29/2023

03/08/2023

12/22/2022

11/14/2022

9/26/2022

8/22/2022

6/29/2022

NVR-B5301 Firmware for the following Alibi Vigilant recorder models.

ALI-NR321P-8
ALI-NR640P-8

.
Firmware Download	Release Notes	Release Date
B5301.38.26 Firmware	B5301.38.26 Release Notes	01/23/2024
B5301.38.26 Firmware	B5301.38.26 Release Notes	12/29/2023
B5301.38.26 Firmware	B5301.38.26 Release Notes	12/07/2023
B5301.36.33 Firmware	B5301.36.33 Release Notes	06/29/2023
B5301.31.56 Firmware	B5301.31.56 Release Notes	12/30/2022
B5301.31.56 Firmware	B5301.31.56 Release Notes	11/23/2022
B5301.31.56 Firmware	B5301.31.56 Release Notes	10/27/2022
B5301.31.56 Firmware	B5301.31.56 Release Notes	9/14/2022
B5301.31.56 Firmware	B5301.31.56 Release Notes	8/4/2022
B5301.31.56 Firmware	B5301.31.56 Release Notes	6/30/2022
B5301.31.56 Firmware	B5301.31.56 Release Notes	6/2/2022
B5301.31.52 Firmware	B5301.31.52 Release Notes	2/21/2022
B5301.31.30 Firmware	B5301.31.30 Release Notes	1/17/2022
B5301.30.6 Firmware	B5301.30.6 Release Notes	09/28/2021

NVR-B5101 Firmware for the following Alibi Vigilant recorder models.

ALI-NR1280X-16

.
Firmware Download	Release Notes	Release Date
B5101.38.26 Firmware	B5101.38.26 Release Notes	01/23/2024
B5101.38.26 Firmware	B5101.38.26 Release Notes	12/29/2023
B5101.38.26 Firmware	B5101.38.26 Release Notes	12/07/2023
B5101.36.33 Firmware	B5101.36.33 Release Notes	06/30/2023
B5101.31.56 Firmware	B5101.31.56 Release Notes	12/30/2022
B5101.31.56 Firmware	B5101.31.56 Release Notes	10/31/2022
B5101.31.56 Firmware	B5101.31.56 Release Notes	9/14/2022
B5101.31.56 Firmware	B5101.31.56 Release Notes	8/4/2022
B5101.31.56 Firmware	B5101.31.56 Release Notes	06/30/2022
B5101.31.56 Firmware	B5101.31.56 Release Notes	06/2/2022
B5101.31.52 Firmware	B5101.31.52 Release Notes	02/21/2022
B5101.31.30 Firmware	B5101.31.30 Release Notes	01/17/2022
B5101.28.36 Firmware	B5101.28.36 Release Notes	04/27/2021

B3506 Firmware for the following Alibi Vigilant recorder models.

ALI-HR161F-2

.
Firmware Download	Release Notes	Release Date
B3506 2.21 Firmware	B3506 2.21 Release Notes	10/18/2023
B3506 2.20 Firmware	B3506 2.20 Release Notes	06/02/2023
B3506 2.15 Firmware	B3506 2.15 Release Notes	11/25/2022
B3506 2.13 Firmware	B3506 2.13 Release Notes	06/02/2022
B3506 Firmware	B3506 Release Notes	03/07/2022

B3502 Firmware for the following Alibi Vigilant recorder models.

ALI-HR160F-1

.
Firmware Download	Release Notes	Release Date
B3502.13.5 Firmware	B3502.13.5 Release Notes	06/02/2023
B3502.10.29 Firmware	B3502.10.29 Release Notes	11/02/2022
B3502.10.28 Firmware	B3502.10.28 Release Notes	06/2/2022

B3503 Firmware for the following Alibi Vigilant recorder models.

ALI-HR040F-1

.
Firmware Download	Release Notes	Release Date
B3503.13.5 Firmware	B3503.13.5 Release Notes	06/02/2023
B3503.10.29 Firmware	B3503.10.29 Release Notes	11/02/2022
B3503.10.28 Firmware	B3503.10.28 Release Notes	06/2/2022

B3519 Firmware for the following Alibi Vigilant recorder models.

ALI-HR042F-1

.
Firmware Download	Release Notes	Release Date
B3519.7.26Firmware	B3519.7.26 Release Notes	11/24/2023
B3519.3.10 Firmware	B3519.3.10 Release Notes	01/11/2023

B3503 Firmware for the following Alibi Vigilant recorder models.

ALI-HR080F-1

.
Firmware Download	Release Notes	Release Date
B3503.13.5 Firmware	B3503.13.5 Release Notes	06/02/2023
B3503.10.29 Firmware	B3503.10.29 Release Notes	11/02/2022
B3503.10.28 Firmware	B3503.10.28 Release Notes	10/25/2022
B3503.10.28 Firmware	B3503.10.28 Release Notes	06/2/2022

B3516 Firmware for the following Alibi Vigilant recorder model.

ALI-HR081F-1

.
Firmware Download	Release Notes	Release Date
B3516.2.0 Firmware	B3516.2.0 Release Notes	09/17/2022

B3520 Firmware for the following Alibi Vigilant recorder models.

ALI-HR082F-1

.
Firmware Download	Release Notes	Release Date
B3520.7.26 Firmware	B3520.7.26 Release Notes	11/24/23
B3520.3.10 Firmware	B3520.3.10 Release Notes	01/11/23

B3511 Firmware for the following Alibi Vigilant recorder models.

ALI-HR162F-1

.
Firmware Download	Release Notes	Release Date
B3511.13.5 Firmware	B3511.13.5 Release Notes	06/02/2023
B3511.10.28 Firmware	B3511.10.28 Release Notes	04/26/2022

B3507 Firmware for the following Alibi Vigilant recorder models.

ALI-HR162F-2

.
Firmware Download	Release Notes	Release Date
B3507.7.26 Firmware	B3507.7.26 Release Notes	11/24/23
B3507.3.20 Firmware	B3507.3.20 Release Notes	01/11/23

B3518 Firmware for the following Alibi Vigilant recorder models.

ALI-HR163F-1

.
Firmware Download	Release Notes	Release Date
B3518.1.21 Firmware	B3518.1.21 Release Notes	11/30/22

Alibi Witness Recorder Firmware and Manuals

Find the latest software for Alibi security video recorders including ACMS, firmware, power tools, Witness App and Mac and PC component downloads along with release notes and installation manuals.

ACMS Software for Alibi Recorders

Find the latest downloads for Alibi Central Management Software and installation manuals.

Alibi Witness Mobile App

Check out our page for the most current information on the Alibi Witness Mobile App.

Windows Codec Pack

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File Name	File Size	File Type
Windows Codec Pack	8769 KB	ZIP

Mac Web Components

colgroup>

File Name	File Size	File Type
Mac Web Components	2933 KB	ZIP

Alibi Power Tools

colgroup>

File Name	File Size	File Type
Alibi Configuration Tool for Windows Alibi Configuration Tool for Mac The Alibi Configuration Tool searches for active Alibi devices on a local area network. Once discovered, online devices within your subnet will display network information, mac addresses, and firmware versions . This software can be used to configure key device parameters such as network settings, editing passwords, restoring default settings, and batch firmware upgrading.	61836 KB 18697 KB	ZIP ZIP
Alibi Discovery Tool for Windows Alibi Discovery Tool for Mac The Alibi Discovery Tool searches for active Alibi devices on a local area network. Once discovered, online devices within your subnet will display network information, mac addresses, and firmware versions . This software can be used to configure key device parameters such as network settings and editing passwords.	32107 KB 17411 KB	ZIP ZIP
Alibi Storage Calculator for Windows Alibi Storage Calculator for Mac Users can calculate HDD space / storage time and network bandwidth according to different camera channel counts, resolutions, codecs, and bit rate settings.	19808 KB 20559 KB	ZIP ZIP
Local Playback The Local Playback Tool allows the user to search the file structure of Alibi-initialized HDDs or micro SD cards. It enables searching of video by date and time, similar to the way NVRs or DVRs and software search. Alibi has a proprietary formatting and initialization process used to store video data on HDDs. This tool allows the user to search by date and time and not by file names, making it easier to locate specific video events.	48678 KB	ZIP
Remote Backup The Remote Backup Tool allows to create a video archive from one or multiple devices through a network connection using a dedicated Windows PC. A user can configure the size of storage space using the Windows PC architecture and processes. A schedule can be created to back up video files at specific times to optimize for network traffic or a manual back up can be initiated at any time.	21353 KB	ZIP
VS Player Media Player for video streams and export video files from Alibi products. Support fisheye expansion, digital zooming, merging files, format converting, and media streaming.	40738 KB	ZIP
VS Player for Mac Mac Media Player for video streams and export video files from Alibi products. Support fisheye expansion, digital zooming, merging files, format converting, and media streaming.	2.62 MB	ZIP

Alibi 3004 Digital Video Recorder

Includes SKUs – ALI-DVR3004H, ALI-DVR3008H, ALI-DVR3016H

colgroup>

File Name	File Size	File Type	Release Date
ALI-DVR3008H/16H Firmware V2.2.10 Build 141211	204733 KB	ZIP	12/11/14

Alibi 1004 Digital Video Recorder

Includes SKUs – ALI-DVR1004E

colgroup>

File Name	File Size	File Type	Release Date
Firmware V2.2.12 Build 150416	6969 KB	ZIP	04/16/15

Alibi Hybrid Series Video Recorder

Includes SKUs – ALI-HVR3004H, ALI-HVR3008H, ALI-HVR3016H, ALI-HVR5016H, ALI-TVR7032H

colgroup>

File Name	File Size	File Type	Release Date
ALI-TVR7032R Firmware V3.3.2 Build 170304	14563 KB	ZIP	03/4/17
ALI-TVR7032R V3.3.2 Build 170304 Release Notes	350 KB	PDF	03/4/17
Firmware V3.3.2 Build 160719	26474 KB	ZIP	07/19/16
Release Notes V3.3.2 Build 160719	164 KB	DOCX	07/19/16
Firmware V3.3.2 Build 151204	52756 KB	ZIP	12/04/15
Release Notes V3.3.2 Build 151204	18 KB	DOCX	12/04/15
Firmware V3.1.3 Build 150624	49069 KB	ZIP	06/24/15
Firmware V3.0.4 Build 141216	13442 KB	ZIP	12/16/14
Product Manual V3.0.4	116 KB	PDF	12/16/14

Alibi 3000 Series Network Video Recorders

Includes SKUs – ALI-NVR3004P, ALI-NVR3008P

colgroup>

File Name	File Size	File Type	Release Date
Firmware V2.2.3 Build 170719	12600 KB	ZIP	07/19/17
Release Notes V2.2.3 Build 170719	336 KB	PDF	07/19/17
Firmware V2.2.3 Build 160816	12988 KB	ZIP	08/16/16
Release NotesV2.2.3 Build 160816	205 KB	PDF	08/16/16
Firmware V2.2.3 Build 151118	12984 KB	ZIP	11/18/15
Firmware V2.2.3 Build 150624	12991 KB	ZIP	06/24/15
Firmware V2.2.3 Build 141208	13317 KB	ZIP	12/08/14

Alibi 3100 Series Network Video Recorders

Includes SKUs – ALI-NVR3104P, ALI-NVR3108P

colgroup>

File Name	File Size	File Type	Release Date
Firmware V3.3.4 Build 160720	13743 KB	ZIP	07/20/16
Release Notes V3.3.4 Build 160720	164 KB	DOCX	07/20/16
Firmware V3.3.4 Build 160323	13743 KB	ZIP	03/23/16
Firmware V3.3.4 Build 151127	14315 KB	ZIP	11/27/15
Product Manual V3.3.4	8573 KB	PDF	01/06/16
Release Notes V3.3.4 Build 151127	204 KB	PDF	11/27/15

Alibi 3304 Network Video Recorders

Includes SKUs – ALI-NVR3304P

colgroup>

File Name	File Size	File Type	Release Date
Firmware V3.4.98	22666 KB	ZIP	02/28/18
V3.4.98 Release Notes	354 KB	PDF	02/28/18
Firmware V3.4.95	24700 KB	ZIP	11/07/17
V3.4.95 Release Notes	346 KB	PDF	11/07/17
V3.4.95 Manual	16817 KB	PDF	11/07/17
Firmware V3.4.9 Build 170228	24197 KB	ZIP	02/28/17
V3.4.9 Build 170228 Release Notes	354 KB	PDF	02/28/17
V3.4.90 Build 170228 Manual	16406 KB	PDF	02/28/17
Firmware V3.4.6 Build 160913	19905 KB	ZIP	09/13/16
V3.4.6 Build 160913 Release Notes	205 KB	PDF	09/13/16
Firmware V3.4.6 Build 160606	19830 KB	ZIP	06/16/16
V3.4.6 Build 160606 Release Notes	164 KB	DOCX	06/16/16
Product Manual V3.4.6	12990 KB	PDF	06/16/16

Alibi 3308, 3316 Network Video Recorders

Includes SKUs – ALI-NVR3308P, ALI-NVR3316P

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File Name	File Size	File Type	Release Date
Firmware V4.30.005 Build 210305 IMPORTANT: NVR must have firmware version V4.21.005 or higher installed to support SmartSense cameras. You MUST update to V4.1.50_181213 before upgrading to this version.	50.2 MB	ZIP	4/27/21
V4.30.005 Release Notes	548 KB	PDF	4/27/21
V4.30.005 Manual	7.51 MB	PDF	4/27/21
Firmware V4.21.005 Build 201016 IMPORTANT: NVR must have firmware version V4.21.005 or higher installed to support SmartSense cameras. You MUST update to V4.1.50_181213 before upgrading to this version.	50.8 MB	ZIP	10/21/20
V4.21.005 Release Notes	539 KB	PDF	10/21/20
Firmware V4.21.005 IMPORTANT: NVR must have firmware version V4.21.005 or higher installed to support SmartSense cameras. You MUST update to V4.1.50_181213 before upgrading to this version.	48.6 MB	ZIP	6/19/20
V4.21.005 Release Notes	122 KB	PDF	6/19/20
V4.21.005 Manual	12640 KB	PDF	11/22/19
Firmware V4.1.50 IMPORTANT: Before updating, ensure the admin password has been changed from the default password supported in previous revisions and is at least 8 characters.	49214 KB	ZIP	12/13/18
V4.1.50 Release Notes	424 KB	PDF	12/13/18
V4.1.50 Manual	10179 KB	PDF	11/09/18
Firmware V3.4.98	38113 KB	ZIP	02/28/18
V3.4.98 Release Notes	354 KB	PDF	02/28/18
Firmware V3.4.95	24700 KB	ZIP	11/07/17
V3.4.95 Release Notes	346 KB	PDF	11/07/17
V3.4.95 Manual	16817 KB	PDF	11/07/17
Firmware V3.4.90 Build 170531	39405 KB	ZIP	05/31/17
V3.4.90 Build 170531 Release Notes	340 KB	PDF	05/31/17
Firmware V3.4.90 Build 170228	39396 KB	ZIP	02/28/17
V3.4.90 Build 170228 Release Notes	176 KB	PDF	02/28/17
V3.4.90 Build 170228 Manual	16406 KB	PDF	02/28/17
Firmware V3.4.6 Build 160913	36962 KB	ZIP	09/13/16
V3.4.6 Build 160913 Release Notes	204 KB	PDF	09/13/16
Firmware V3.4.6 Build 160606	19830 KB	ZIP	06/16/16
V3.4.6 Build 160606 Release Notes	164 KB	DOCX	06/16/16
Product Manual V3.4.6	25538 KB	PDF	06/16/16

Alibi 5000 & 7000 Series Network Video Recorders

Includes SKUs – ALI-NVR5016P, ALI-NVR5032P, ALI-NVR5116P, ALI-NVR5132P, ALI-NVR7032R

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File Name	File Size	File Type	Release Date
Firmware V3.3.4 Build 160719	22395 KB	ZIP	07/19/16
Release Notes V3.3.4 Build 160719	164 KB	DOCX	07/19/16
Firmware V3.3.4 Build 160427	22482 KB	ZIP	04/27/16
Release Notes V3.3.4 Build 160427	203 KB	PDF	04/27/16
No Resources fix explanation	361 KB	PDF	04/27/16
7000 Series Firmware V3.3.4 Build 160323	22395 KB	ZIP	03/23/16
Firmware V3.3.4 Build 151215	45622 KB	ZIP	12/15/15
Product Manual V3.3.4	8573 KB	PDF	01/06/16
Release Notes V3.3.4 Build 151215	202 KB	PDF	12/15/15
Firmware V3.3.4 Build 151118	45715 KB	ZIP	11/18/15
Release Notes V3.3.4 Build 151118	164 KB	DOCX	11/18/15
Firmware V3.3.4 Build 151118	45715 KB	ZIP	11/18/15
Product Manual V3.3.4	25615 KB	PDF	01/06/16
Release Notes V3.3.4 Build 151118	164 KB	DOCX	11/18/15
Firmware V3.1.1 Build 141221	19749 KB	ZIP	12/21/14
Firmware V3.1.1 Build 150914	19410 KB	ZIP	09/14/15
Firmware V3.1.1 Build 140710	19295 KB	ZIP	07/10/14
Release Notes V3.1.1 Build 140710	34 KB	PDF	07/10/14

Alibi 3404 Network Video Recorder

Includes SKUs – ALI-NVR3404P

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File Name	File Size	File Type	Release Date
Firmware V4.30.005 Build 210305	29.4 MB	ZIP	4/27/21
V4.30.005 Release Notes	523 KB	PDF	4/27/21

Alibi 5X & 7X Series Network Video Recorders

Includes SKUs – ALI-NVR5216P, ALI-NVR5232P, ALI-NVR5316P, ALI-NVR5332P, ALI-NVR7132R, ALI-NVR7164R, ALI-NVR7232R

colgroup>

File Name	File Size	File Type	Release Date
Firmware V4.50 Build 210607 IMPORTANT: NVR must have firmware version V4.21.005 or higher installed to support SmartSense cameras. You MUST update to 4.21.005_210305 before upgrading to this version	50.6 MB	ZIP	07/02/21
V4.50 Build 210607 Manual	13.1 MB	PDF	08/18/21
V4.50 Build 210607 Release Notes	600 KB	PDF	07/02/21
Firmware V4.21.005 Build 210305 IMPORTANT: NVR must have firmware version V4.21.005 or higher installed to support SmartSense cameras. You MUST update to V4.1.50_181213 before upgrading to this version.	48.8 MB	ZIP	03/05/21
V4.21.005 Release Notes	308 KB	DOCX	03/05/21
Firmware V4.21.005 Build 201016 IMPORTANT: NVR must have firmware version V4.21.005 or higher installed to support SmartSense cameras. You MUST update to V4.1.50_181213 before upgrading to this version.	50.8 MB	ZIP	10/21/20
V4.21.005 Release Notes	539 KB	PDF	10/21/20
Firmware V4.21.005 IMPORTANT: NVR must have firmware version V4.21.005 or higher installed to support SmartSense cameras. You MUST update to V4.1.50_181213 before upgrading to this version.	48.6 MB	ZIP	6/19/20
V4.21.005 Release Notes	122 KB	PDF	6/19/20
Firmware V4.1.50 IMPORTANT: Before updating, ensure the admin password has been changed from the default password supported in previous revisions and is at least 8 characters.	49214 KB	ZIP	12/13/18
V4.1.50 Release Notes	424 KB	PDF	12/13/18
V4.1.50 Manual	10179 KB	PDF	11/09/18
Firmware V3.4.98	38113 KB	ZIP	02/28/18
V3.4.98 Release Notes	354 KB	PDF	02/28/18
Firmware V3.4.95	24700 KB	ZIP	11/07/17
V3.4.95 Release Notes	346 KB	PDF	11/07/17
V3.4.95 Manual	16817 KB	PDF	11/07/17
Firmware V3.4.90 Build 170531	39405 KB	ZIP	05/31/17
V3.4.90 Build 170531 Release Notes	340 KB	PDF	05/31/17
Firmware V3.4.90 Build 170228	39396 KB	ZIP	02/28/17
V3.4.90 Build 170228 Release Notes	176 KB	PDF	02/28/17
V3.4.90 Build 170228 Manual	16406 KB	PDF	02/28/17
Firmware V3.4.70 Build 160825	37478 KB	ZIP	08/25/16
V3.4.70 Build 160825 Release Notes	207 KB	PDF	08/25/16
Product Manual V3.4.70	15161 KB	PDF	09/29/16
Firmware V3.4.70 Build 160630	37398 KB	ZIP	06/30/16
V3.4.70 Build 160630 Release Notes	164 KB	DOCX	06/30/16
Firmware V3.3.7	52004 KB	ZIP	04/25/16
Release Notes V3.3.7	203 KB	PDF	04/25/16
Product Manual V3.3.7	14442 KB	PDF	04/25/16

Alibi 7100 Series 128-Channel NVR with RAID

SKUs – ALI-NVR71128R

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File Name	File Size	File Type	Release Date
Firmware V4.51.127 IMPORTANT: NVR must upgrade to version V4.1.66 before upgrading.	114 MB	ZIP	8/31/22
V4.51.127 Release Notes	162KB	PDF	8/31/22
Firmware V4.1.66 IMPORTANT: NVR must have firmware version V4.1.63 or higher installed to support SmartSense cameras.	75.1 MB	ZIP	5/6/20
V4.1.66 Release Notes	196KB	PDF	5/6/20
Firmware V4.1.63 IMPORTANT: NVR must have firmware version V4.1.63 or higher installed to support SmartSense cameras.	82.5 MB	ZIP	10/7/19
V4.1.63 User Manual	11.9 MB	PDF	11/6/20
V4.1.63 Release Notes	56 KB	PDF	10/7/19
Firmware Manual v3.6.22	14887 KB	PDF	03/27/18

Alibi QVRs

SKUs – ALI-QVR3004H, ALI-QVR3008H, ALI-QVR3016H

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File Name	File Size	File Type	Release Date
Firmware v3.4.80 Build 170302	40402 KB	ZIP	03/02/17
Firmware v3.4.80 Build 170302 Release Notes	359 KB	PDF	03/02/17
Product Manual V3.4.80	15010 KB	PDF	03/02/17
Firmware v3.4.7 Build 160926	14500 KB	ZIP	09/26/2016
Firmware v3.4.7 Release Notes	209 KB	PDF	09/26/2016
Product Manual V3.4	13542 KB	PDF	09/26/2016

SKUs – ALI-QVR3104, ALI-QVR3108, ALI-QVR4104

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File Name	File Size	File Type	Release Date
Firmware V4.20.000 200110 IMPORTANT: Do not use Alibi Config Tool to upgrade firmware. Please perform upgrade using USB flash drive or web browser only.	45.9 MB	ZIP	01/09/20
Manual V4.20.000 200110	11.3 MB	PDF	02/10/20
Release Notes V4.20.000 200110	106 KB	PDF	01/09/20
Firmware v3.5.37 Build 181227	43721 KB	ZIP	12/7/18
Firmware Manual v3.5.37	12.3 MB	PDF	4/30/2019
Firmware v3.5.37 Build 181227 Release Notes	62 KB	PDF	12/7/18
Firmware v3.5.31 Build 180109	15290 KB	ZIP	01/09/18
Firmware v3.5.37 Build 181227	43721 KB	ZIP	12/7/18
Firmware v3.5.37 Build 181227 Release Notes	62 KB	PDF	12/7/18
Firmware v3.5.31 Build 180109 Release Notes	62 KB	PDF	01/09/18

SKU – ALI-QVR4008H

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File Name	File Size	File Type	Release Date
Firmware v3.4.80 Build 170302	40402 KB	ZIP	03/02/17
Firmware v3.4.80 Build 170302 Release Notes	359 KB	PDF	03/02/17
Product Manual V3.4.80	15010 KB	PDF	03/02/17
Firmware V3.4.4	81301 KB	ZIP	06/24/2016
Firmware V3.4.4 Release Notes	164 KB	DOCX	06/24/2016
Product Manual V3.4	32548 KB	PDF	06/03/2016

SKU – ALI-QVR4016H

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File Name	File Size	File Type	Release Date
Firmware v3.4.80 Build 170302	40402 KB	ZIP	03/02/17
Firmware v3.4.80 Build 170302 Release Notes	359 KB	PDF	03/02/17
Product Manual V3.4.80	15010 KB	PDF	03/02/17
Firmware V3.4.5 160628	14684 KB	ZIP	06/28/2016
Release Notes V3.4.5 160628	206 KB	PDF	06/28/2016
Firmware V3.4.5 160601	14684 KB	ZIP	06/01/2016
Release Notes V3.4.5 160601	206 KB	PDF	06/01/2016
Product Manual V3.4	13542 KB	PDF	06/03/2016

SKUs – – ALI-QVR3116, ALI-QVR4108, ALI-QVR4116

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File Name	File Size	File Type	Release Date
Firmware V4.20.000 200110 IMPORTANT: Do not use Alibi Config Tool to upgrade firmware. Please perform upgrade using USB flash drive or web browser only.	45.9 MB	ZIP	01/09/20
Manual V4.20.000 200110	11.3 MB	PDF	02/10/20
Release Notes V4.20.000 200110	106 KB	PDF	01/09/20
Firmware v3.5.37 Build 181227	43721 KB	ZIP	12/7/18
Firmware Manual v3.5.37	12.3 MB	PDF	4/30/2019
Firmware v3.5.37 Build 181227 Release Notes	62 KB	PDF	12/7/18
Firmware v3.5.31 Build 180109	17044 KB	ZIP	01/09/18
Firmware v3.5.31 Build 180109 Release Notes	62 KB	PDF	01/09/18

SKU – ALI-QVR3204

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File Name	File Size	File Type	Release Date
Firmware V4.21.002 Build 210304 IMPORTANT: NVR must have firmware version V4.21.005 or higher installed to support SmartSense cameras. You MUST update to V4.1.50_181213 before upgrading to this version.	48.8 MB	ZIP	03/05/21
V4.21.002 Release Notes	307 KB	DOCX	03/04/21
Firmware V4.21 User Manual	11.2 MB	PDF	12/3/20

SKU – ALI-QVR3208, ALI-QVR4204H

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File Name	File Size	File Type	Release Date
Firmware V4.21.002 Build 210304 IMPORTANT: NVR must have firmware version V4.21.005 or higher installed to support SmartSense cameras. You MUST update to V4.1.50_181213 before upgrading to this version.	14.3 MB	ZIP	03/05/21
V4.21.002 Release Notes	307 KB	DOCX	03/04/21
Firmware V4.21 User Manual	11.2 MB	PDF	12/3/20

SKU – ALI-QVR3216H, ALI-QVR4208H, ALI-QVR4216H

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File Name	File Size	File Type	Release Date
Firmware V4.21.002 Build 210304 IMPORTANT: NVR must have firmware version V4.21.005 or higher installed to support SmartSense cameras. You MUST update to V4.1.50_181213 before upgrading to this version.	19 MB	ZIP	03/05/21
V4.21.002 Release Notes	307 KB	DOCX	03/04/21
Firmware V4.21 User Manual	11.2 MB	PDF	12/3/20

SKU – ALI-QVR5016H

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File Name	File Size	File Type	Release Date
Firmware V3.4.80 170302	32559 KB	ZIP	03/02/17
Release Notes V3.4.80 170302	358 KB	PDF	03/02/17
Product Manual V3.4.80	15010 KB	PDF	03/02/17
Firmware V3.4.6 160711	30564 KB	ZIP	07/11/2016
Release Notes V3.4.6 160711	203 KB	PDF	07/11/2016
Product Manual V3.4	13542 KB	PDF	09/26/2016

Alibi QVR5116H Network Video Recorder

Includes SKUs – ALI-QVR5116H

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File Name	File Size	File Type	Release Date
Firmware V4.20.000 200110 IMPORTANT: Do not use Alibi Config Tool to upgrade firmware. Please perform upgrade using USB flash drive or web browser only.	31.9 MB	ZIP	01/09/20
Manual V4.20.000 200110	12.7 MB	PDF	02/10/20
Release Notes V4.20.000 200110	106 KB	PDF	01/09/20
Firmware V3.5.37 181107	32865 KB	ZIP	02/04/19
Release Notes V3.5.37 181107	577 KB	PDF	02/04/19

Alibi QVR5132H Network Video Recorder

Includes SKUs – ALI-QVR5132H

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File Name	File Size	File Type	Release Date
Firmware V4.20.000 200110 IMPORTANT: Do not use Alibi Config Tool to upgrade firmware. Please perform upgrade using USB flash drive or web browser only.	32.7 MB	ZIP	01/09/20
Manual V4.20.000 200110	11.3 MB	PDF	02/10/20
Release Notes V4.20.000 200110	106 KB	PDF	01/09/20
Firmware V3.5.50 181124	34228 KB	ZIP	02/04/19
Release Notes V3.5.50 181124	582 KB	PDF	02/04/19

Alibi Witness IP Camera Firmware and Manuals

Looking for firmware? Find the latest firmware downloads, release notes and firmware instructions for current and discontinued Alibi IP cameras.

Alibi IP Camera Network Setup Guide

File Name	File Size	File Type	Release Date
Alibi IP Camera Network Setup Guide	1.21 MB	PDF	8/10/18

Alibi NS20, NS21, NS40, NS41 Series Network IP Cameras

Includes SKUs – ALI-NS1025VR, ALI-NS2012R, ALI-NS2012VR, ALI-NS2112VR, ALI-NS2122VR, ALI-NS2013VR, ALI-NS2023R, ALI-NS2014VR, ALI-NS2024R, ALI-NS2114VR, ALI-NS2015VR, ALI-NS2015VRB, ALI-NS2025R, ALI-NS2025RB, ALI-NS2016VR, ALI-NS2016VRB, ALI-NS2026R, ALI-NS2036VR, ALI-NS2036R, ALI-NS2018VR, ALI-NS2028R, ALI-NS2118VR, ALI-NS2128R, ALI-NS2038R, ALI-NS4012R, ALI-NS4022R, ALI-NS4112R, ALI-NS4013R, ALI-NS4023R, ALI-NS4014R, ALI-NS4024R, ALI-NS4114R, ALI-NS4015R, ALI-NS4015RB, ALI-NS4025R, ALI-NS4016R, ALI-NS4016RB, ALI-NS4026R, ALI-NS4036R, ALI-NS4018R, ALI-NS4028R, ALI-NS4118R, ALI-NS4128R, ALI-NS4038R

File Name	File Size	File Type	Release Date
Firmware V5.5.82	28.7 MB	ZIP	04/26/19
Firmware V5.5.82 Release Notes	55 KB	PDF	04/26/19
Firmware V5.5.82 Manual	5.41 MB	PDF	10/26/19
Alibi IP Camera Control 4 Driver	153 KB	ZIP	12/3/18
Alibi IP Camera FW 5.5.82	28.7 MB	ZIP	2/27/19
Release Notes FW 5.5.82	59 KB	PDF	2/27/19
Alibi IP Camera FW 5.5.61	28.2 MB	ZIP	12/3/18
Release Notes FW 5.5.61	414 KB	PDF	12/3/18
Alibi IP Camera FW 5.5.51	28.8 MB	ZIP	5/24/18

Alibi NS1028VR

Includes SKUs – ALI-NS1028VR

File Name	File Size	File Type	Release Date
Firmware V5.5.94	151 MB	ZIP	11/12/21
Firmware V5.5.94 Release Notes	12.6 KB	DOCX	11/12/21

Alibi 7012 Series Network IP Cameras

Includes SKUs ALI-NS7012R, ALI-NP7012RT

File Name	File Size	File Type	Release Date
Alibi IP Camera FW 5.4 Manual	4.21 MB	PDF	10/13/17
ALI-NS7012R Firmware V5.2.10 Build 160223	15798 KB	ZIP	02/23/16
ALI-NS7012R V5.2.10 Build 160223 Release Notes	164 KB	DOCX	02/23/16
ALI-NS7012R Firmware V5.2.10 Build 160202	15797 KB	ZIP	02/02/16
ALI-NP7012RT Firmware V5.3.0 Build 150928	18624 KB	ZIP	09/28/15

Alibi 7022 Series Network IP Cameras

Includes SKUs ALI-NP7022RT

File Name	File Size	File Type	Release Date
ALI-NP7022RT Firmware V5.6.0 Build 190130	110 MB	ZIP	9/27/19

Alibi NS Series Network IP Cameras

Includes SKUs ALI-NS1012VR, ALI-NS1014VR, ALI-NS1022R, ALI-NS1024VR, ALI-NS1032VR, ALI-NS1034R, ALI-NS1044VR, ALI-NS3012R, ALI-NS3014R, ALI-NS3022R, ALI-NS3024R, ALI-NS3034R

File Name	File Size	File Type	Release Date
Alibi IP Camera FW 5.4 Manual	4.21 MB	PDF	10/13/17
Firmware V5.4.4 Build 170307	25711 KB	ZIP	03/07/17
Release Notes V5.4.4 Build 170307	343 KB	PDF	03/07/17
Firmware V5.3.9 Build 160824	23094 KB	ZIP	08/24/16
Release Notes V5.3.9 Build 160824	208 KB	PDF	08/24/16
Firmware V5.3.9 Build 160511	23199 KB	ZIP	05/11/16
V5.3.9 Build 160511 Release Notes	164 KB	DOCX	05/11/16
Firmware V5.3.9 Build 160310	23189 KB	ZIP	03/10/16
Release Notes V5.3.9 Build 160310	163 KB	DOCX	03/10/16
Release Notes V5.3.4 Build 150109	202 KB	PDF	01/09/15
Firmware V5.3.3 Build 160105	22321 KB	ZIP	01/05/16
Release Notes V5.3.3 Build 160105	201 KB	PDF	01/05/16
Product Manual V2	8563 KB	PDF	10/09/15

Alibi ALI-NS1132VR IP Camera

Includes SKU ALI-NS1132VR

File Name	File Size	File Type	Release Date
Firmware V5.5.80 190425	13.5 MB	ZIP	04/26/19
Firmware V5.5.80 Release Notes	50.9 KB	PDF	04/26/19

Alibi ALI-NS1144VR, ALI-NS3134R IP Cameras

Includes SKU ALI-NS1144VR, ALI-NS3134R

File Name	File Size	File Type	Release Date
Firmware V5.5.80 190416	20.2 MB	ZIP	04/26/19
Firmware V5.5.80 Release Notes	50.8 KB	PDF	04/26/19

Alibi ALI-NP1028VR IP Camera

Use with SKU ALI-NP1028VR

File Name	File Size	File Type	Release Date
Firmware V5.5.84 210929	55.7 MB	ZIP	10/09/21
Firmware V5.5.84 Release Notes	12.6 KB	DOCX	10/09/21
Firmware V5.5.84 200922	55.7 MB	ZIP	10/20/20
Firmware V5.5.84 Release Notes	53.4 KB	PDF	10/20/20

Alibi ALI-NP7022RT-B IP Camera

Use with SKU ALI-NP7022RT-B

File Name	File Size	File Type	Release Date
ALI-NP7022RT-B Firmware V5.5.24 Build 210928	161 MB	ZIP	10/11/21
ALI-NP7022RT-B Release Notes V5.5.24 Build 210928	12.7 KB	DOCX	10/11/21
Firmware V5.5.24 200922	161 MB	ZIP	10/20/20
Firmware V5.5.24 Release Notes	53.4 KB	PDF	10/20/20

Alibi NP (10 & 30 Series) Network IP Cameras

Includes SKUs ALI-NP1013VRH, ALI-NP1016VRH, ALI-NP3013RH, ALI-NP3016RH, ALI-NP3012RH

File Name	File Size	File Type	Release Date
Firmware V5.4.5	21.3 MB	ZIP	04/26/19
Firmware V5.4.5 Release Notes	52.5 DB	PDF	04/26/19
Firmware	21846 KB	ZIP	06/22/2018
Alibi IP Camera FW 5.4 Manual	4.21 MB	PDF	10/13/17
Firmware V5.4.0 Build 170307	21845 KB	ZIP	03/07/17
Release Notes V5.4.0 Build 170307	342 KB	PDF	03/07/17
Firmware V5.3.4 Build 160824	22472 KB	ZIP	08/24/16
Release Notes V5.3.4 Build 160824	207 KB	PDF	08/24/16
Firmware V5.3.4 Build 151109	22575 KB	ZIP	11/09/15
Release Notes V5.3.4 Build 150109	202 KB	PDF	01/09/15
Product Manual V5.3.4	7627 KB	PDF	12/08/15

Alibi NP (70 Series) Network IP Cameras

Includes SKU ALI-NP7012RT

File Name	File Size	File Type	Release Date
Alibi IP Camera FW 5.4 Manual	4.21 MB	PDF	10/13/17
Firmware V5.3.0 Build 150928	18624 KB	ZIP	09/28/15
Release Notes V5.3.0 Build 150928	164 KB	DOCX	09/28/15
Product Manual V5.3.4	7627 KB	PDF	12/08/15

Alibi NZ60 Base Station for ALI-NZ60 Series Mini IP Cameras

Includes SKU ALI-NZ60

File Name	File Size	File Type	Release Date
Firmware 20170505	25.2 MB	ZIP	04/26/19

Alibi IPZ Series Network IP PTZ Cameras

Includes SKUs ALI-IPZ5030T, ALI-IPZ5030RT

File Name	File Size	File Type	Release Date
Alibi IP Camera FW 5.4 Manual	4.21 MB	PDF	10/13/17
Firmware V5.1.5 Build 150527	14062 KB	ZIP	05/27/15
Product Manual V5.3.4	7627 KB	PDF	12/08/15

Alibi IPC 3000 Series Network IP Cameras

Includes SKUs – ALI-IPU3013R, ALI-IPU3030R, ALI-IPV3013R, ALI-IPV3030R, ALI-IPD3030R, ALI-IPV3030RV, ALI-IPU3030RV, ALI-IPU3130R, ALI-IPU3230R, ALI-IPV3113R, ALI-IPV3130R

File Name	File Size	File Type	Release Date
Alibi IP Camera FW 5.4 Manual	4.21 MB	PDF	10/13/17
Firmware V5.2.0 Build 150525	16122 KB	ZIP	05/25/15
Release Notes V5.2.0 Build 150525	163 KB	DOCX	05/25/15

Alibi IPC 5000 Series Network IP Cameras

Includes SKUs – ALI-IPV5030RMH, ALI-IPU5030RMH

File Name	File Size	File Type	Release Date
Alibi IP Camera FW 5.4 Manual	4.21 MB	PDF	10/13/17
Firmware V5.2.0 Build 150525	12025 KB	ZIP	05/25/15
Release Notes V5.2.0 Build 150525	163 KB	DOCX	05/25/15

2MP IP Dome 75′ IR 2.8mm DWDR H.264+

Includes SKU – ALI-NS1002VR

File Name	File Size	File Type	Release Date
Firmware V5.5.4 Build 210929	13 MB	ZIP	10/01/21
Release Notes V5.5.4 Build 210929	12.6 KB	DOCX	10/01/21

MP Starlight 165 Feet IR WDR IP Bullet Camera with Siren and Lights

Includes SKU – ALI-NS4224RI

File Name	File Size	File Type	Release Date
Firmware V5.5.131 Build 210928	70 MB	ZIP	10/01/21
Release Notes V5.5.131 Build 210928	12.6 KB	DOCX	10/01/21

Alibi Fisheye Cameras

Includes SKUs – ALI-NS1006RP, ALI-NS1006VRP, ALI-NS1012VRP

File Name	File Size	File Type	Release Date
Firmware V5.5.73 Build 200925	41.2 MB	ZIP	10/14/20
Firmware V5.5.73 Build 200925 Release Notes	69 KB	PDF	10/14/20
Firmware V5.5.73 Build 191104	42.5 MB	ZIP	11/19/19

Includes SKUs – ALI-IPV5060RP

File Name	File Size	File Type	Release Date
Alibi IP Camera FW 5.4 Manual	4.21 MB	PDF	10/13/17
Firmware V5.4.14 Build 170526	23472 KB	ZIP	05/26/17
Firmware V5.4.14 Build 160901	23835 KB	ZIP	09/01/16
Release Notes V5.4.14 Build 160901	202 KB	PDF	09/01/15
Firmware V5.3.5 Build 160220	38530 KB	ZIP	02/20/16
Release Notes V5.3.4 Build 150109	202 KB	PDF	01/09/15
Firmware V5.0.9 Build 150430	12025 KB	ZIP	04/30/15
Release Notes V5.0.9 Build 150430	163 KB	DOCX	04/30/15
Product Manual V5.3.4	7627 KB	PDF	12/08/15

How to Set Up UniFi

admin — Tue, 28 Nov 2023 11:28:59 +0000

How to Set Up UniFi, UniFi is a powerful and intuitive operating system enabling an end-to-end management experience for all of your IT needs. When paired with our specially designed hardware, you will have unparalleled control over your network and WiFi, security cameras, VoIP phones, door access, smart enterprise lighting, digital signage, and much more!

UniFi OS is pre-installed on UniFi Consoles, streamlining the setup process so you can get your network up and running quickly. Although it is possible to self-host the UniFi Network Server or setup Access Points (APs) in Standalone Mode, these methods lack key advantages including automated backups, system updates, and more advanced software offerings.

If you are new to UniFi, we encourage you to check out Introduction to UniFi to learn more about device adoption, remote management, and the UniFi ecosystem in general.

Have You Purchased a UniFi Console?

Our UniFi Consoles are built to run UniFi OS and come pre-installed with all UniFi Applications. This includes things like the Dream Machine, Dream Router and Cloud Key G2 Plus. With these consoles, it’s easy to automatically establish backups, update hardware and software, and ensure maximum compatibility by minimizing third-party inter-operation.

Set Up a Console

UniFi Consoles can be setup from the web or our mobile app. Regardless of which method you choose, you will be able to continue managing UniFi both via the mobile app and web following the initial setup.

Using the Mobile App (Recommended)

Using a Web Browser

Do You Have an Access Point Without a Console?

Standalone Mode should only be used when configuring a small quantity of APs because they do not support seamless roaming. Instead, you will need to manually connect to each AP as you move out of range. Also, APs must have a wired connection to your network; wireless meshing is not possible. Finally, remote management is not possible because it is done entirely through the UniFi Mobile app while locally connected to your WiFi.

For information on Standalone Access Points, check out our article here.

How to Set Up UniFi

Do You Plan to Host a Server Yourself?

UniFi can also be self-hosted on a Windows/macOS/Linux machine, but this is only recommended for users proficient with network administration, because it requires constant and precise attention. You’ll need to manually configure your network for sufficient communication between UniFi Network and all of your networking devices. Success hinges on your ability to continuously navigate various third-party software, firewalls and other networking devices.

For information on Self-Hosting, check out our article here.

Common Troubleshooting

Our setup flow is designed to be as seamless as possible. However, some circumstances, often related to external network configurations, may cause setup failures.

Check Your Physical Connections

Ensure that your power and network connections are secure. If they are, but your issue persists, we recommend using our UniFi cables for optimal compatibility and performance.

Verify Your UniFi Console’s Internet Connection

UniFi Cloud Gateways (UniFi Consoles such as our Dream products, which contain an integrated security gateway) are usually connected directly to the internet. However, non-gateway consoles, such as the Cloud Key Gen2 Plus, can be incorrectly placed on a network or VLAN with restricted internet access. Please ensure this isn’t the case for your consoles.

Update to the Latest Version of UniFi OS

For the best setup experience, we recommend updating to the latest version and ensuring that automatic updates are enabled.

Open All Required Ports

Third-party gateways, firewalls, and Internet Service Provider (ISP) modems occasionally block traffic required for set up. Some of these include:

• TCP & UDP Port 443

• TCP Port 8883

• TCP & UDP Port 53

• UDP Port 123

• TCP Port 3478

See Required Port Reference for a complete listing of all requisite ports. You may wish to contact your ISP to ensure none of these are being blocked. We also recommend disabling any third-party firewalls.

Clone Your ISP Router or Modem’s MAC Address

Some ISPs restrict connectivity to certain MAC addresses. You may need to clone your modem or router’s MAC address in order to set up your UniFi Console. We recommend contacting your ISP first to confirm whether or not this is necessary.

Contact Your ISP

If you’ve tried all of the tips above but are still having setup issues, please contact your ISP to ensure that they have not restricted your UniFi Console’s connectivity.

Standalone Access Points (without UniFi)

UniFi access points (APs) can be set up and configured without any additional devices, but their features will be limited.

We recommend using a UniFi Cloud Gateway (e.g., Dream Machines and Dream Routers) or a dedicated UniFi Console (e.g., Cloud Key G2 Plus) to access our full features, including an integrated internet gateway for advanced network security, detailed traffic analytics, seamless VPN access, and powerfully intuitive Policy-Based Routing (PBR).

Limitations

Be aware of the following limitations of Standalone Mode:

• Each AP must be individually configured.

• Seamless and quick roaming (802.11r/k/v) between multiple access points is not supported.

• AP management is limited to the UniFi Mobile App (web not supported) using independent credentials that are not associated with your UI Account.

• No remote management; APs can only be viewed and configured by users connected to the local WiFi.

Setting Up Your APs

1.Plug your UniFi AP into your network.

a.Note: Ethernet jacks in the wall may not actually be connected to your router/gateway/modem.

2.Power your AP with a compatible PoE Switch or PoE Adapter.

a.See UniFi PoE Availability and Modes to learn more.

3.Log in to the UniFi Mobile App (iOS / Android).

4.Scan the QR Code on the back of your AP.

5.Follow the instructions on screen to finish the setup process and create a new WiFi instance.

Unable to Join the Network ‘UniFi’

Our APs broadcast a hidden WiFi used just for device setup. If you cannot connect to it, a mistake was made during your setup process.

My AP is not powered on, or in a factory state.

Your AP should emit a solid white LED indicating that it is turned on and ready to be set up. If the LED is off, make sure it is receiving proper power. Consult your AP’s specifications to confirm its required power input.

A solid blue LED indicates that the device was already set up. In this case, you should factory reset it and try again.

My AP does not have network connectivity.

APs must receive an IP address from your network- from your ISP modem, or a third-party router/gateway.

Verify if your AP has an IP address by using the Discovery feature in our WiFiman Mobile App (iOS / Android). If the device does not appear, or it appears with our ‘fallback IP address’ (192.168.1.20), this indicates a problem with your network’s configuration. Make sure your AP is properly connected to a local network port (LAN) of your modem or gateway/router.

UniFi – How to Reset Devices to Factory Defaults

A factory reset is useful for a creating fresh setup of a UniFi Console, or device that was already configured in a managed state.

Restoring with the Reset Button

All UniFi devices have a Reset button. You can return a device to a factory-default state by holding this for 5-10 seconds (depending on the device), or until the LEDs indicate the restore has begun. Your device must remain powered during this process.

Example: The diagram below illustrates how to locate this button on the UDM Pro.

Restoring From Your UniFi Application

UniFi Devices

All UniFi devices can be restored to their factory defaults via their respective web or mobile applications. This is located in the Manage section of a device’s settings. Depending on the application, this may be referred to as Forget (UniFi Network) or Unmanage (UniFi Protect).

Selecting this option will unmanage the device from your UniFi Console and restore the device to a factory default state.

UniFi Consoles

A UniFi Console admin with Owner privileges has the ability to restore their console using the “Factory Reset” button located in the UniFi OS System settings.

Frequently Asked Questions

Why does my device still appear in my application after I restored it using the physical Reset button?

The physical reset button does not remove the device from any applications it was adopted to. This can be done under the Manage section of the device settings.

Why does my device say “Managed by Other”?

This will occur if the device was managed by another instance of a UniFi application. This includes cases where the UniFi Console (e.g., Dream Machine Pro, or Cloud Key) was factory restored, because the UniFi device still considers itself as being managed by the ‘old’ application console, prior to restoration.

There are several options to resolve this:

• Restore the UniFi Console from a backup in which the device was already managed.

• Factory restore the UniFi device and then re-adopt it.

• Reassign the device using the UniFi Network mobile app.
Note: This can only be done by the account owner and requires them to have previously signed into the mobile app while the device was managed.

Note: If you are self-hosting the Network application, you should only ever download the UniFi software on a single machine which will act as the UniFi Network Server. Some users mistakenly download this multiple times because they believe it is a requirement to manage their Network Application from other devices, but this is actually creating a completely new instance. To manage your network from another device, you can type in the IP address of the UniFi Network Server while connected to the same local network. Alternatively, you can enable Remote Access to manage your network anywhere. See Connecting to UniFi to learn more.

Why is my UniFi Device not factory restoring?

Ensure that your device remains powered on during the restoration process, otherwise it will not occur.

It is also possible that you held the button for too short of a time (resulting in a reboot), or too long of a time (resulting in entering TFTP Recovery Mode). Refer to our UniFi Device LED Status guide for more information.

UniFi Network – Understanding Device LED Status Indicators

Learn how to identify your device’s state based on the LED color patterns. These blue and white status LEDs apply to all our UniFi access points, routers, switches, and the UDM base model.

Status LED Patterns

Note: The animations are for illustrative purposes – the speed of the flashing or strobing patterns below might differ slightly from your device’s.

Flashing White / Off Every 1/2s

The device is initializing and booting up.

Steady White

The device is ready for adoption.

Slow Flashing Blue (UDM Only)

A client device is connected to the UDM via Bluetooth.

Blue and Flashing Off Every 5s (UDM Only)

There is no internet connection to the UDM.

Steady Blue

The device is adopted and is in normal operating mode. Access Point is broadcasting WiFi.

Strobing White / Off

If this happens, power cycle the Access Point.

If this doesn’t help, please reach out to our support team.

Quickly Flashing White / Blue

The device firmware is currently being upgraded – do not interrupt the process.

UDM will flash only white during an upgrade.

Blue and Flashing Off Every 5s

Access Point has lost network connectivity and is searching for a wireless uplink.

Rapid Flashing Blue / Off

The device “Locate” feature was activated in the UniFi Network application.

Flashing White-Blue-Off

The device is in TFTP mode.

To enable this mode:

1.Hold the reset button before powering on.

2.Continue to hold the reset button until this LED sequence appears.

If this wasn’t intentional, please ensure the device’s reset button isn’t jammed (it should click when pushed).

LED Off

The device is offline.

Verify the Power, POE, and Ethernet cables to troubleshoot.

UniFi Bridge to Bridge (UBB)

Including the statuses described above, the UBB has two additional ones:

Red with Circulating Blue LED

The 60 GHz link cannot be established or has dropped due to bad weather. If the UBB fails over to 5 GHz, the LED will remain red. When the 60 GHz link is re-established, the LED will turn blue (or the custom color selected in the UniFi Network application).

Note: If the other bridge device is within range and the UBB LED is red, we recommend adjusting the UBB’s position to enhance the signal strength.

Green

If the Alignment Tool enabled in the UniFi Network application, a green LED means the UBB devices are properly aligned.

Note: If the other bridge device is within range and the UBB LED is green and red, we recommend adjusting the UBB’s position until the LED is green.

LED Patterns for Ports

The ports of UniFi Security Gateways and UniFi Switches have a different type, number, and location.

Please refer to your specific device model’s Quick Start Guide (QSG) for the exact location and description of its ports.

Console Port’s right LED (in the applicable devices):

• LED Off: Power Off

• LED Green: Power On

Speed/Link/Act (right LED ports other than Console):

• LED Off: No Link

• LED Amber: Link Established at 10/100 Mbps

• LED Flashing Amber: Link Activity at 10/100 Mbps

• LED Green: Link Established at 1000 Mbps

• LED Flashing Green: Link Activity at 1000 Mbps

PoE (left LED on ports of applicable devices):

• LED Off: No PoE

• LED Amber: IEEE 802.3af/802.3at

• LED Green: 24V Passive

SFP (in the applicable devices):

• LED Off: No Link

• LED Green: Link Established at 1 Gbps

• LED Flashing Green: Link activity at 1 Gbps

See specific port LED information in the Hardware Overview section (between pages 5 and 6) of the Quick Start Guides (QSG). You can find the QSGs in the Documentation section of our UniFi Downloads page, by searching for the device in question in the left-hand menu.

LED Patterns for PoE Adapters

LED is Off: PoE is Off.

LED is On and steady: PoE is functioning as it should.

LED is blinking: this is not a configured state, this may indicate that the device is not connected properly, or that something is wrong with the cable.

How to Disable Device LEDs

The device status LEDs can be disabled for all the site, or only for specific UniFi devices.

To enable/disable status LEDs throughout a site, go to to Settings > Site on the UniFi Network application and edit the LED feature in the Services section.

To configure specific devices individually:

1.Go to the Devices section and click on the device you wish to edit to bring up the Properties panel

2.Go to Config > General > LED and switch the Site Settings to On or Off.

Introduction to UniFi

UniFi is a powerful and intuitive operating system enabling an end-to-end management experience for all of your IT needs. When paired with our specially designed hardware, you will have unparalleled control over your network and WiFi, security cameras, VoIP phones, door access, smart enterprise lighting, digital signage, and much more!

Check out ui.com to learn how we can help simplify your IT management!

UniFi Consoles

The UniFi experience begins with one of our UniFi Consoles. These were created to run our UniFi software which allows you to manage your network and WiFi, security cameras, VoIP phones, door access and more!

UniFi Cloud Gateways combine the power of a UniFi Console with an integrated internet gateway. This brings you advanced network security, seamless VPN access, detailed traffic analytics and more.

A Cloud Gateway is all you need to hit the ground running with your home or office network.

For further customization, we offer specialty UniFi Consoles to fit specific needs:

• UniFi Network Video Recorder (UNVR), a dedicated, high-capacity Console running UniFi Protect only. This can be used alone, or it can pair with an existing UniFi Console to add additional scalability for your security cameras. Stack multiple UNVRs together for bigger deployments, and take advantage of RAID storage technology, providing data redundancy and protection against disk failure.

• Cloud Key G2 Plus, a versatile UniFi Console ideal for smaller stand-alone camera security, VoIP, or door access applications. It also serves as a low-cost, plug-and-play replacement for a self-hosted UniFi Network server because it delivers the benefits of UniFi OS, such as automatic cloud backups and system updates.

• Official UniFi Hosting, UniFi’s native hosting subscription service that offers scalable management of large quantities of devices without requiring you to install a hardware console on-site. It pairs well with our Gateway Professional to deliver a full-featured UniFi Network.

Note: While some users choose to self-host their UniFi Network application, we do not recommend self-hosting unless you are highly familiar with networking administration. Invalid configurations may lead to system crashes, poor performance, and compromised network security.

For more details, please see our recommendations in Which Ubiquiti UniFi Console is Right For Me?

UniFi Applications

The UniFi application suite is thoughtfully constructed to serve a wide variety of technological needs within your home or business:

• UniFi Network – An incredible platform packing together powerful internet gateways with scalable WiFi & switching into an integrated management platform. Get insights into your network like never before with real-time traffic dashboards, visual topology maps, and even smart tips suggesting opportunities you can optimize.

• UniFi Protect – A constantly evolving, AI-driven camera platform capable of recording high-quality video for local storage. Sorting through footage has never been easier thanks to our smart detection capabilities. It brings versatile control over recording schedules, camera access, and even how notifications are sent to administrators.

• UniFi Talk – A new approach to business telephony. UniFi Talk is a plug-and-play phone system and VoIP subscription service designed for small and medium-sized businesses. Powerful call routing and admin features ensure you never miss another call. Our thoughtfully designed, touchscreen phones offer breakthrough user experiences and bring smartphone-level usability to desk phones.

• UniFi Access – A state-of-the-art access control system with modern touch-screen access readers, live video, and mobile app credential support. Easily manage users, visitors, schedules, and access policies like never before.

• UniFi Connect – A modern Enterprise of Things platform that consists of digital signage, lighting, and electric vehicle charging stations. Leverage UniFi Connect’s simply scalable management capabilities to manage everything from a single Connect Display running an interactive point-of-sale application to an entire building’s worth of lighting and dynamic content.

Adopting Devices

Device adoption is the process of setting up a device and linking it to the respective UniFi application so you can manage it. For more details, see Device Adoption.

Remote Access and Your UI Account

Your UI Account allows you to manage UniFi from anywhere in the world using our UniFi Site Manager at unifi.ui.com, or our UniFi Mobile Apps (iOS / Android). See Connecting to UniFi to learn more about remote and local connections.

Other benefits of using a UI Account include:

• Secure multi-factor authentication, including our seamless single-touch solution with UI Verify (iOS / Android).

• Automatically schedule backups and updates.

• Configure email and mobile push notifications for important system activity.

Standalone Access Points (without UniFi)

UniFi access points (APs) can be set up and configured without any additional devices, but their features will be limited.

Limitations

Be aware of the following limitations of Standalone Mode:

• Each AP must be individually configured.

• Seamless and quick roaming (802.11r/k/v) between multiple access points is not supported.

• AP management is limited to the UniFi Mobile App (web not supported) using independent credentials that are not associated with your UI Account.

• No remote management; APs can only be viewed and configured by users connected to the local WiFi.

Setting Up Your APs

1.Plug your UniFi AP into your network.

a.Note: Ethernet jacks in the wall may not actually be connected to your router/gateway/modem.

2.Power your AP with a compatible PoE Switch or PoE Adapter.

a.See UniFi PoE Availability and Modes to learn more.

3.Log in to the UniFi Mobile App (iOS / Android).

4.Scan the QR Code on the back of your AP.

5.Follow the instructions on screen to finish the setup process and create a new WiFi instance.

Unable to Join the Network ‘UniFi’

Our APs broadcast a hidden WiFi used just for device setup. If you cannot connect to it, a mistake was made during your setup process.

My AP is not powered on, or in a factory state.

A solid blue LED indicates that the device was already set up. In this case, you should factory reset it and try again.

My AP does not have network connectivity.

APs must receive an IP address from your network- from your ISP modem, or a third-party router/gateway.

Introduction to UniFi

Check out ui.com to learn how we can help simplify your IT management!

UniFi Consoles

UniFi Cloud Gateways combine the power of a UniFi Console with an integrated internet gateway. This brings you advanced network security, seamless VPN access, detailed traffic analytics and more.

A Cloud Gateway is all you need to hit the ground running with your home or office network.

For further customization, we offer specialty UniFi Consoles to fit specific needs:

For more details, please see our recommendations in Which Ubiquiti UniFi Console is Right For Me?

UniFi Applications

The UniFi application suite is thoughtfully constructed to serve a wide variety of technological needs within your home or business:

Adopting Devices

Device adoption is the process of setting up a device and linking it to the respective UniFi application so you can manage it. For more details, see Device Adoption.

Remote Access and Your UI Account

Other benefits of using a UI Account include:

• Secure multi-factor authentication, including our seamless single-touch solution with UI Verify (iOS / Android).

• Automatically schedule backups and updates.

• Configure email and mobile push notifications for important system activity.

Connecting to UniFi and Remote Management

UniFi allows you to access and manage your UniFi ecosystem from a web browser or our UniFi Mobile Apps, with ease and security.

Using a Web Browser

It’s easy to connect to your UniFi Console through your preferred browser. We generally recommend using the UniFi Site Manager for a simple, secure, and convenient way to manage all UniFi deployments associated with your UI Account.

How to Connect Remotely (UniFi Site Manager)

1.Enable Remote Management from your UniFi OS settings. This is enabled by default when you set up a UniFi Console using your UI Account.

• Legacy Cloud Keys and self-hosted Network Servers can find this in Settings > System > Administration.

2.Go to the UniFi Site Manager and sign in with your UI Account credentials.

How to Connect Locally (Local Site Manager)

The Local Site Manager is great when the remote UniFi Site Manager is unavailable, for example during an Internet outage. You may also note improved UniFi dashboard load times and lower latency when locally viewing high-bandwidth recordings from UniFi Protect.

1.Enter the IP Address of your UniFi Console into your browser’s address bar.

• If you don’t know your UniFi Console’s IP address, use the WiFiman app (iOS / Android) to locate it on your network.

• Users with a UniFi Console or Gateway (i.e., Dream Router, Dream Machine, Dream Wall, Next-Gen Gateway Pro, etc.) can simply enter unifi/ into the address bar.

2.If you receive a privacy or security warning, this is normal. Select the option that allows you to proceed.

3.Log in using your UI Account or local credentials.

• If you set up your UniFi Console (Dream products, Cloud Key Gen2 Plus, etc.) offline without a UI Account, the default username is ‘admin’.

Using a Mobile Device

Download our UniFi Mobile App (iOS / Android) and sign in using your UI Account to automatically see all UniFi Consoles compatible with UniFi OS associated with that account. If you have not enabled Remote Management, you can do so within your UniFi OS settings*.

*UniFi Consoles that are not compatible with UniFi OS, such as legacy Cloud Keys and self-hosted Network Servers can find this in Settings > System > Administration.

Local-only Access

Some users may optionally add a local-only connection. This is done by manually specifying your UniFi Console’s IP Address, Port (8443 for self-hosted Network Servers, and 443 for consoles running UniFi OS), Username*, and Password. Please note that restrictive network configurations or firewall rules may inhibit your ability to connect using this method.

*UniFi Console (Dream products, Cloud Key Gen2 Plus, etc.) offline without a UI Account, the default username is ‘admin’.

Direct Connections

Direct Connections establish a higher-performing management session when connecting with your UniFi Console. This is useful for any remote admin who regularly checks video footage, or manages a very large network with multiple access points. You can learn more here.

For your convenience, the UniFi Site Manager automatically establishes a Direct Connection when you are on the same local network as your UniFi Console.

Direct Remote Connections

It is also possible to establish a Direct Connection when remotely connected through the UniFi Site Manager from outside of your network. The Direct Remote Connection setting can be enabled in either your UniFi OS settings, or your UniFi Network Advanced Settings.

Note: This setting requires a UniFi Gateway with a public IP. Additionally, TCP Port 443 must be open and not used in a port forward rule.

Remote Access Privacy and Security

Remote access is a secure method of connecting to your UniFi Console from anywhere using your UI Account credentials. We prioritize facilitating direct connections with your local UniFi Console as a means of bolstering data security and optimizing low-latency connectivity. A new admin must be invited by the UniFi Owner in order to gain access. Once granted access, our UI Accounts support multi-factor authentication to ensure maximum security.

Security Camera Installation Guides

admin — Sun, 05 Nov 2023 11:58:37 +0000

Security Camera Installation Guides – Install it Like a Pro ,Although we now offer installation, locally, we started as a DIY-only company, and we primarily serve those adventurous types who want to run the cable for themselves.

You’re Not Alone

Installation can be hard. We’re happy to talk it over with you or take over a DIY project that you’ve realized needs professional installation. Our support hours are from 9AM-7PM Monday – Friday (EST) and we are available via chat, email, phones, and remote PC screen-sharing, if you need any help. You can reach us at 866-414-2553.

Disclaimer: The laws governing cable and wire installation can vary from state to state and sometimes even counties and cities pass specific, unique laws regarding cabling; these state, county and city laws are too complex for us to explain. This page is not a how-to installation guide, as we cannot keep up with local laws.

Although we now offer installation, locally, we started as a DIY-only company, and we primarily serve those adventurous types who want to run the cable for themselves. Even so, we get asked about do-it-yourself installation all the time…. We wanted to post a few of our standard answers here.

Part 1

Don’t Start a Fire or Shock Yourself

Electricity Can Kill You; Avoid Electrical Lines!

Never strap, staple or otherwise run networking cable to conduit or raceways carrying electrical current. Never run any cable within 2 inches of Class I electrical lines, lighting, fire alarm, or power lines or devices.

Give a Wide Berth to High Voltage Devices or Lines

Never run any cable within 6 feet of a conductor or fuse box. A minimum 5-inch distance is required from any fluorescent lighting fixture or power line over 2 kVA and up to 24 inches from any power line over 5 kVA. If unsure about the a device or line, consult an electrician. Route cable away as far as you can from large motors, generators, induction heaters, arc welders, x-ray equipment, and radio frequency, microwave or radar sources. NEC/NFPA 70, Article 800-52

Protect it from Future Physical Damage

You might want to put a nail or screw in later and don’t want to puncture your cables, so when a cable, raceway, or soft conduit (anything you can puncture) is installed parallel to framing members (joists, rafters, or studs), furring strips, or crown molding, keep the cable at least 32 mm (1.26 inches) from the edge. NEC 300.4(D)

Don’t Leave it Dangling – Secure Your Cables

You can connect cable directly to a surface with straps, staples, cable ties, hangers, or similar fittings, but you have to secure it somehow. NEC 800.24; 300.11

Use Plenum rated cable in Areas with Airflow

If you are going to run cables through an area which is used by your heating, air circulation, or air conditioner systems (such as above a drop ceiling in an office), you must use Plenum rated cables, which have a special insulation that has low smoke and low flame characteristics. When securing cable in Plenum required areas, make sure your straps, cable ties, and similar fittings also are plenum rated. NEC 830; NFPA 90A

National Rules – Consult your local laws

These guides are meant to familiarize our clients with the national requirements as expressed in the National Fire and Alarm Signaling Code and the National Electrical Code. Your state or local laws may differ. If you live outside the USA, consult your governmental laws. Don’t consider this your only resource.

Turn the Breaker Power OFF

Any time that you will be drilling or cutting into your wall, you want to turn the power off. You don’t want to drill into a hidden electrical line. You probably already know this, but our lawyers insisted.

Wear Safety Goggles

Any time that you are drilling, you want to wear safety goggles and hearing protection, like ear plugs.

Security Camera Installation Guides

Part 2

Drilling through Different Materials

Sheetrock (most interior walls)

A list of tools necessary, step-by-step instructions for installing SCW cameras, and how to close up the hole when drilling into a surface made of sheetrock.

Wood

A list of tools necessary, step-by-step instructions for installing SCW cameras, and how to close up the hole when drilling into a surface made of wood.

Stucco

A list of tools necessary, step-by-step instructions for installing SCW cameras, and how to close up the hole when drilling into a surface made of stucco.

Brick and Masonry

A list of tools necessary, step-by-step instructions for installing SCW cameras, and how to close up the hole when drilling into a surface made of brick.

Concrete

A list of tools necessary, step-by-step instructions for installing SCW cameras, and how to close up the hole when drilling into a surface made of concrete.

Metal Siding

A list of tools necessary, step-by-step instructions for installing SCW cameras, and how to close up the hole when drilling into a surface made of metal siding

Part 3

Running the Cable

Basic Cabling

Terminating Cable (Putting the ends on)

Instructions for putting the RJ45 ends on to ethernet (for example, Cat5 / Cat6 / Cat5e) cable.

Using Our Waterproof Connectors

When installing a camera outdoors, it is imperative that you put our waterproof RJ45 Connector on the ethernet (for example, Cat5 / Cat6 / Cat5e) cable.

No Protection – Just Running the Wire

You can connect cable directly to a surface with straps, staples, cable ties, hangers, or similar fittings, but the cable could get damaged and someone might be able to cut it.

24 Volt Wiring: PTZ

The Spotlight PTZ cameras uses 24 volt power rather than POE because it requires more power than is capable of Power-Over-Ethernet for its natural white light spotlight. The Laser can also be powered via 24 volt power and can be powered the same way, although it is not required to do so. This guide shows you how to wire these PTZs.

24 Volt Wiring: Sharpshooter

The Sharpshooter IP Bullet cameras uses 24 volt power rather than POE because it requires more power than is capable of Power-Over-Ethernet for its long range infrared. This guide shows you how to wire the Sharpshooter.

Protecting your Cabling

Liquidtight Plastic Tubing

Liquidtight plastic tubing is easier to work with than flexible metal tubing, but is less secure. It is also great for areas with lots of expected moisture as it won’t rust.

Flexible Metal Conduit (FMC)

Flexible metal conduit is difficult to cut (watch out for sharp edges), but easier than solid conduit to install.

Electric Metal Tubing (EMT)

Solid metal conduit is the most secure form of installation. It requires a specialty conduit bending tool.

Conduit Fill

This chart will let you know how many cable runs you can fit in one conduit pipe, depending on the size of the conduit.

Raceway (Outdoors) – Coming Soon

Raceways are most popular indoors to make the space look clean and professional. There are also outdoor rated raceways; this guide covers using raceways outdoors.

Clean and Professional Interiors

Raceway (Indoors)

Raceways are most popular indoors to make the space look clean and professional. There are also outdoor rated raceways. This guide covers using raceways indoors.

Ethernet Wall Plates

Not recommended. It can be difficult to find a wall plate that passes POE power and provides grounding. These devices also provide a secondary point of failure, and take up far more room than a cable pass through plate for larger systems.

Dealing with Long Distance

Using POE switches to reduce cabling

You can run one cable to a POE switch and then run several cameras to that switch, however, POE switches are not plug-n-play. POE switches do require you to know a decent amount about computer networking.

Cables run over 300 feet

Cat5e and Cat6 cable data has a limit of 300 feet, but if you need to go further than that you can use a POE extender, POE injector, or POE switch to hear and repeat the signal. This article discusses when you would use each of these tools.

Long Distance Wireless

Part 4

Mounting Cameras and Recorders

Basic Camera Installation

Bullet Cameras on Walls

In this guide, we will be installing a bullet camera on a wall.

Bullet Cameras on Ceilings

In this guide, we will be installing a bullet camera on a ceiling.

Bullet Cameras on Soffits

In this guide, we will be installing a bullet camera on a soffit.

Dome Cameras on Ceilings

In this guide, we will be installing a dome camera in a ceiling tile.

Dome Cameras on Walls

In this guide, we will be installing a dome camera on a wall.

Positioning the Lens in our Dome Cameras

In this video guide, we demonstrate how to adjust the lens positioning on our Marshall, Guardian, Warden, and Mosquito Dome Cameras.

Audio and Alarm Inputs FAQ and Sample Wiring Guide

Here’s a guide on Line-Level Audio Inputs and Analog Wired Alarm Integration.

Attaching Our Camera Mounting Accessories

Electrical Mounting Boxes

Our electrical box mounts are used to give easy access to your connections, hide them inside the junction box, and allow you to drill a smaller hole in your wall. If you want to run conduit they are necessary to run conduit straight to the camera.

PTZ Wall Mount Bracket

This guide will show you how to mount your PTZ camera to the wall mount bracket.

Pole Mounts

In this guide, we will be installing a Hornet Pro bullet camera on a pole.

Pendant Mounts

In this guide, we will be installing a Radius panoramic dome camera on a pendant mount. You can install all our PTZ and a few of our dome cameras via Pendant mounts.

Screw Size Chart

Lose a screw? No problem. Here’s all our 2018 product line screw sizes in one convenient place.

NVR Mounting Options and Hard Drive Installation

Shelf / Desk Mounting NVRs

This is what most people do: just put it on a shelf or desk. This makes it easy to connect to a TV/monitor and use the mouse (included) to control the NVR.

Rack Mounting NVRs

Companies often want to put the NVR in their server rack room. People who do this often to control the NVR only through our apps or web browser. Only our larger NVRs (16 channels and up) are wide enough to be rack mounted (and they come with ears). Our smaller NVRs can use our Rack Mount Shelf.

Wall Mounting NVRs

Many people choose to mount their NVR on a wall near a TV. To do this, you will want to purchase a vertical rack, like this one that matches the height of your NVR. The 16, 32, and 64 channels units have a height of 2U and the 128 channel is 3U. NVRs are heavy and you will want to make sure your wall can support the weight.

Mounting NVRs behind a Wall / in an Attic

People who are afraid of the theft of an NVR often place it behind a false wall or in an attic. People who do this control the NVR only through our apps or web browser. Be aware: Not all attics are insulated well enough to be within the temperature requirements of the NVR. Temperature range is listed on each NVR’s technical specs tab.

“NVR” Lock Boxes

There’s a few companies advertising “NVR Lock Boxes,” but any Server Rack or Computer Rack will do. Most Server Racks or Mounts have locks on them already. This picture is of a Tripp Lite Server Rack with Lock It houses a 32 channel NVR, two of our POE Switches, and a router, but there are tons of companies selling small server racks online.

NVR hard drive installation

If you purchase both a hard drive(s) and recorder from us, we will happily install the hard drive for you. but here’s a handy guide if you want to do it yourself.

Part 5: Specialized Work

When to NOT DIY – Get an Expert

Long Distance Wireless

Military-Grade Long-Range Wifi Solution are used when attempting to send wireless IP Camera video data more than 100 feet (and up to 3 Miles). These products will require a professional wireless network technician on location. We can’t offer support on this product remotely, as once we can see it remotely, that means that it is already working.

Aerial Cable

Aerial cable clearance varies based on location (cable over a road needs more clearance than over a sidewalk, for example), needs to be enclosed within 8 feet of finished grade, and requires a on-site structural analysis to make sure the cable won’t break. Hire an expert.

Burial of Cable

Number one, call 811 before you ever dig: know where your power company has buried its power cables! The required cable burying depth also can vary based on your local zoning laws and your certificate of occupancy; you should get an expert.

Elevators

Don’t even try to install any cable in one without a licensed elevator technician’s help as the cable needs to be inside the cable traveler. An error in securing the cable can result in damage to the elevator’s operation – and potentially the people inside it. Don’t mess with it; get a licensed elevator technician to run the cable.

Wisenet WAVE User Guide

admin — Tue, 19 Sep 2023 18:41:01 +0000

Wisenet WAVE is an IP Video management platform that allows users to create IP video surveillance solutions tailored to any type of project, usable by anyone and on any device. It is simple to setup and use, yet a reliable VMS designed for you.Endlessly customize the IP Video Management platform to create tailored networked video solutions for any type of project, for use by anyone, on any device.

Wisenet WAVE User Manual

How to collect Wave Mobile logs for iOS

Summary:

When there are instances of abnormal behavior on the Wave Mobile applications. Support will ask for the collection of logs from the mobile device.

Step By Step Guide:

1. Open the Wave Mobile app

2. Click on the three horizontal lines in the upper left of the application

3. Click Disconnect from Server

4. Press and hold down on the version number for over ten seconds (Figure 1)

Figure 1

5. Click on Change Log Level (Figure 2)

6. Change the log level to Debug2 (Figure 2)

7. Change the minutes to 5 (Figure 2)

8. Click on Upload Logs Next (Figure 2)

Figure 2

9. A System ID will be copied to the clipboard (Figure 3)

10. Click the back arrow (Figure 3)

Figure 3

11. Reconnect to your system

12. Recreate the issue more than once for good logging

13. Close Wave Mobile and note the time

14. Update your support ticket with the System ID, and the time of the events

Why won’t Wisenet Viewer uninstall from my macOS

Summary:

The end-user has locked themselves out of their Wisenet Viewer, and you need to reinstall. But Viewer uninstallation does not clear out the credentials after uninstall.

Explanation of Behavior:

• On Windows or Linux-based systems, if a Wisenet Viewer user locks themselves out, they have to uninstall and re-install to get back in

• macOS keeps system files from Wisenet Viewer that store the software database.

Resolution:

• Open Finder

• Type Wisenet Viewer

• Click the “+” symbol to the right of Save (Figure 1)

Figure 1

• Select Other from the list (Figure 2)

Figure 2

• Find System Files in the list (Figure 3)

• Change to: are included (Figure 3)

• Click OK (Figure 3)

Figure 3

• The Search window should now have two results. The Application and the System Files (Figure 4)

• Drag both items to the trash (Figure 4)

Figure 4

• Re-install the Wisenet Viewer application

Why do Wave resources spike when I use API transcoding to a third party

Summary:

Transcoding is taking compressed or encoded content, decompressing or decoding it, modifying it somehow, and re-compressing or re-encoding it. The most common scenario is decreasing the resolution and bitrate/framerate. Sometimes this can include changing a video or audio format from one to another (e.g, MJPEG to H264), or adding watermarks to the video.

Note: Please be aware of the potential CPU overload. We don’t recommend
increasing this value unless your hardware is suitable for the task.

Explanation of Behavior:

• A transcoding session is one instance of this process, so when you need to transcode multiple things, you can have multiple sessions to transcode simultaneously

• This session is initiated when the GET/media/. API call is made with WEBM and MPJPEG format AND links with a custom resolution parameter

• Since Wave 4.0, a default limit has been put in place of no more than two simultaneous transcoding sessions.

• The two transcoding limits were put in place to avoid CPU overload issues often observed at sites with progressive download enabled

• As a result, this change may break some integrations which relied on more than two simultaneous transcoding sessions

Resolution:

• Administrator-level permissions are required to make the change

• Modify the following address and enter it into your browser:

<server_address>:/#/settings/advanced

• To increase this limit, on the advanced settings page, search for (See Figure 1)

Figure 1

• Modify the value of the maxHttpTranscodingSessions parameter

• Click Save to confirm your changes

• Restart the Wave server

How many Wave clients can connect to Wave Server?

Summary:

This article considers a max number of connections to a single Wave Server. In multi-Server systems, designers should consider the number of desktop clients and the number of devices available on each Server to avoid any potential bottlenecks.

Explanation of Behavior:

• The number of concurrent Desktop clients that can connect to any Wave Server is limited by the number of TCP connections a Server can support – for the Wave Server, that number is now 2000 concurrent TCP connections per Server.

• Practically speaking, to calculate the maximum number of Desktop client connections to a single Server in a System, you should use the metrics and formulas in the resolution section.

Resolution:

• Each Desktop client connecting to the Server = 5 TCP Connections

• Each Device being viewed in Desktop client = 1 TCP Connection

• Max Clients = 5 x (Total Number of Clients) + (Average # of Devices per Client x Total Number of Clients)

• Max Clients = 400 Desktop Clients w/ no displayed devices

• Max Clients = 80 Desktop Clients with an average of 20 devices displayed per client

• Max Clients = 28 Desktop Clients with 64 devices displayed per client

How to perform a silent install with the WAVE software.

Summary:

System administrators often prefer to deploy software via automatic methods to remove the need for a technician to visit each workstation, login, etc. A silent install assumes a method of pushing software already exists.

Step By Step Guide:

1. Download the appropriate WAVE software from wavevms.com.

2. Use the /S switch appended to the WAVE installation executable. This will force a silent installation without requiring any user interaction.

Example: wave-client-5.0.0.35270-windows_x64.exe /S

Note: Always test this process in a lab or test environment before deploying into a production
environment.

3. Use this command for deployment using your preferred software deployment method. Note that you may need administrator credentials for the installation.

To validate that the installation was successful, the user will see the WAVE client icon on their desktop and/or the WAVE server tray icon in the system tray.

How do I add a Wave Sync end user account?

Summary:

This article will walk you through creating Wave Sync end-user accounts.

NOTE: For attaching your server to the Wave Sync service, click >Here<

Step By Step Guide:

1. Log in to Wave as an admin

2. Right-click on Users (Figure 1)

3. Select New User (Figure 1)

Figure 1

4. Select Wave Sync (Figure 2)

5. Enter the end user’s email address (Figure 2)

6. Select the Role for this end-user(Figure 2)

7. Click OK (Figure 2)

Figure 2

8. The end-user will receive a confirmation email with a link to set the password on their Wave Sync account (Figure 3)

9. Click on the Orange link and set up the Wave Sync User account (Figure 3)

Figure 3

10. The end-user can now log in to Wave from a desktop pc or mobile application with their email as their username and their password set up via the link (Figure 3)

My camera streams are loading too slow, or just failing to load.

Summary:

If a Wave server is suffering abnormal performance issues or failing to load streams from a particular device. That device may be misconfigured in relation to Wave. Always check out our camera compatibility page to see is Wave supports the settings you have that particular camera or encoder streaming at.

NOTE: If your settings exceed what Wave has certified for proper function. Your
server will experience multiple resource issues.
This Article provides steps to resolve said resource issues.

Step By Step Guide:

1. Start by launching the Windows Resource Monitor (Figure 1)

Figure 1

2. Or the WAVE Monitoring (admins only) (Figure 2)

NOTE: This picture has the CPU on the high side

Figure 2

2. See If the Hanwha Media Server taxing the processor at 70% or higher in the Windows Resource Monitor.

Note: If the WAVE Media Server is using more resources, this is due to the
settings of the connected devices exceeding the recommended settings.
.

3. Use the IPVD Site to locate the third party or Hanwha devices, and their proper settings.

4. Type the model number in to the search window. Then select the model number of your device(s) in the search window.

5. When you select the proper model it will display the tested Resolution(max) and FPS(max) setting. Make sure the secondary stream resolution and the FPS(max) is the same or lower than the Resolution (max) FPS(max) (Figure 3)

Figure 3

6. These settings will need to be done in the third-party device user interface in most. cases.

7. Once these modification are done, please see If the Hanwha Media Server has lowered the percentage of the processor in the Windows Resource Monitor.

8. Please keep check if there is abnormal performance in Windows Resource Monitor on the server to see if there is anything out of the ordinary.

How to Reset my WAVE & Wave Sync Passwords?

Summary:

There will be times that require your password to be reset for WAVE and WAVE Sync. This article will cover the requirements and steps to reset your password.

Minimum Password Requirements:

In WISENET WAVE, there are minimum password security requirements for new passwords, including:

• It must be at least 8 characters

• Must contain at least two types of Symbols (e.g. lowercase + uppercase, lowercase + number, lowercase + special character)

• It must not match any of the 1000 most popular passwords (blacklist updated each release).

NOTE: Although WAVE does not allow users to modify the password requirements, users
who us LDAP/Active Directory integration can enforce their own password policy for their
own organization.

How to Reset your Password:

WAVE Sync connected systems:

1. Navigate to the built-in password reset function or click here (Figure 1)

Figure 1

Non-WAVE Sync Connected Systems:

1. Contact your System Owner, or System Admin can help them reset their password.

WAVE: Using NVR with WAVE – architecture

Wisenet WAVE is a software based on a server-client architecture (or you’ll also hear us refer to it as server-hive client architecture). This means that server functionality is required for a system to function.

The architectural framework remains the same when an embedded NVR is used with WAVE. An NVR needs to be registered to the WAVE server as a device and WAVE clients would connect to the WAVE server to receive video streams. A client machine cannot connect directly to the NVR to establish a connection.

Best Practice:

– It is recommended to have a dedicated computer to run a WAVE Server application. Because WAVE is such a light software, users may be tempted to install both the WAVE Server and WAVE Client on the same computer to run the system; however, this is not recommended. If multiple clients are connecting to the system to view NVR streams, the computer with the WAVE Server installed needs to be running all the time. If the computer with the WAVE Server is shut down for any reason, no one will be able to access the system.

Recommended Server specs when using an NVR:

– It is recommended to follow WAVE server specifications.

– The required server specifications will vary depending on the number of cameras, resolution of the camera streams, the number of connected clients, as well as the number of servers in the system.

– It is recommended to use at least an Intel i3 (9th Generation) or similar server or better.