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How To Setup O-KAM Pro Camera

admin — Fri, 12 Jul 2024 13:44:40 +0000

This article contains everything you need to know about how to use O-KAM Pro cameras, the various ways to add them, setting up O-KAM Pro camera features, and more, and will continue to be updated.

O-KAM Pro APP Download

O-KAM Pro supports Android and iPhone, you can download it from google play or app store.

Login O-KAM Pro

You need to register and login to O-KAM Pro APP to connect the camera, click Register now or email icon to register.

It is recommended to allow all permissions of the APP, otherwise you may not be able to use and connect the O-KAM Pro camera properly.

Connect O-KAM Pro Camera To Wifi

This connection mode supports O-KAM Pro wifi camera and battery camera.

1. Connect the O-KAM Pro Camera to a power source, and if it is a battery camera, press and hold the power button to start the camera.

2. Click + , then scan the QR code on the O-KAM Pro camera, the APP will automatically enter the appropriate connection mode.

If you can’t find the QR code or can’t scan the QR code, please select Wireless camera.

3. Make sure your O-KAM Pro camera is ready to connect, the camera light is flashing or you hear the prompt “Please use the app for Wi-Fi configuration”.

Note: If the light is not blinking or there is no prompt tone, please reset the camera.

Then click ‘I heard the prompt tone or see the indicator light flashing’, go to the next step.

4. Enter your wifi password, then click Next.

Please choose 2.4G wifi, some O-KAM Pro cameras only support 2.4G wifi.

See also O-KAM Pro Camera FAQ and Troubleshooting

5. Make sure your wifi is 2.4g and the wifi password is correct, then click Confirm. Give the displayed QR code to the camera to scan.

Place the QR code about 15-30 Inch in front of the camera to scan, and complete the scan after hearing the “beep” sound.

After the connection is successful, it will automatically jump to the next step.

After successful connection, you can test the wifi signal strength, or later in the test, please put the O-KAM Pro camera in the location with strong wifi signal.

The app will prompt you to subscribe, it is recommended to cancel, if you need cloud storage, make sure the O-KAM Pro camera can work properly before subscribing.

AP Mode Connecting O-KAM Pro Camera

If the QR code connection fails or the QR code cannot be scanned, you can try to connect the O-KAM Pro camera using AP mode.

1. Go to your mobile phone’s wifi list to connect to the hotspot wifi of the O-KAM Pro camera, return to the O-KAM Pro APP after the connection is successful, and then the app will auto add the camera.

Below is the name of the O-KAM Pro camera’s hotspot wifi:

· @MC-XXXXXX

· @Doorbell-XXXXXX

· @IPC-XXXXXX

· @LaiCam-XXXXXX

· @OK-XXXXXX

· @YX-XXXXXX

· IPC-XXXXXX

2. Go to Settings, select Device Settings, and then click Wi-Fi network.

3. Select your wifi, then enter your wifi password, click Confirm and wait for O-KAM Pro camera to connect to your wifi.

Share O-KAM Pro Camera

Once you have connected the O-KAM Pro camera, if you want your family or friends to use the camera as well, you need to share the camera with your friends via the Share function.

1. Go to the Share screen, then send the QR code to your friend.

· The QR code is valid for 30 minutes and only one user can add a QR code.

· The invited person must install the O-KAM Pro APP to scan the shared QR code to add a camera.

Permission Settings:

· After turning on, the shared user has all the permissions of the device

· After turning off, the shared user only has the permission to visit the device

See also O-KAM Pro Camera FAQ and Troubleshooting

2. Have the invitee download the O-KAM Pro APP and register and login, then click + scan the QR code to add a camera.

Connecting O-KAM Pro Camera without a router

If you want to use O-KAM Pro camera without internet or router, you can connect to the included hotspot wifi to use the camera.

This mode only supports close range use.

1. Go to your mobile phone’s wifi list to connect to the camera’s hotspot wifi, after connecting, return to O-KAM Pro, the app will auto add the camera, then you can start to use it.

Below is the name of the O-KAM Pro camera’s hotspot wifi:

· @MC-XXXXXX

· @Doorbell-XXXXXX

· @IPC-XXXXXX

· @LaiCam-XXXXXX

· @OK-XXXXXX

· @YX-XXXXXX

· IPC-XXXXXX

Function setup – Wired O-KAM Pro Cameras

The functions of different types of O-KAM Pro cameras differ slightly, so please check your camera type.

If your camcorder needs to be connected to the power supply at all times to work, then it is a wired O-KAM Pro camcorder type, please check the function setting instructions below.

Recording Setup – Wired O-KAM Pro Cameras

O-KAM Pro camera supports cloud storage and memory card recording, cloud storage requires subscription, the following memory card recording settings.

You need to insert the memory card to record, the recording will be saved in the memory card, after inserting the memory card, the camera will sound a voice prompt.

The default is to start 24 hours recording, you can change the recording mode in TF Record Settings.

O-KAM Pro camera supports the following recording modes:

24h Recording	O-KAM Pro cameras record 24/7.
Schedule Recording	Set the recording time and the camera will record for the specified time.
Motion detection video records	Only when motion detection is detected will the camera record.

If the memory card shows abnormality, please try to format the memory card and reboot the camcorder.

View Recordings – Wired O-KAM Pro Cameras

In the live video interface, click TF Card in the lower right corner to view the video saved in the memory card.

Motion Detection Setup

Activate the Motion Detection function in the Monitoring Function, O-KAM Pro cameras support Motion Detection and Human Detection.

Motion Detection

When the camera detects an object moving, it will send an alarm notification to your mobile phone.

This mode may have a high false alarm rate, if you need to detect only suspicious people, we recommend you to choose Human Detection.

Human Detection

The camera will send alarm notifications to your mobile phone only when it detects humanoid objects.

Activity Zone Setup

Setting the detection area allows the camera to detect a specific location, reducing the chance of false alarms.

Smear the area you don’t need.

Detection schedule

Customize the schedule of Motion detection, reduce false alarms. The camera automatically monitors for you during the scheduled time.

Alarm flashing light

After the alarm flashing light is turned on, the camera will automatically flash when motion detection is triggered.

Camera Siren

When Alarm sound switch is turned on, the camera will emit alarm sound when motion detection is triggered, you can choose alarm sound or record your own sound.

Enter Notification Settings, select Camera Siren and then turn on the Alarm sound switch.

Email notification

An email will be sent to you when a motion is detected.

Click Add an email , then enter the email address you want to receive alarm notification and finish the setting.

Auto Tracking

When Person tracking is activated, the camera will Auto Track people’s movements and monitor all activities. It will automatically switch to and focus on the person when they enter the camera’s field of vision.

This feature is only supported by O-KAM Pro cameras that support PTZ.

Human frame

People are automatically framed in the live video Help you filter out motions of other objects and quickly follow the person’s movement.

Night vision setup

O-KAM Pro camera defaults to black and white night vision mode, you can change the night vision mode in Device Settings, Night Vision.

Only cameras with dual light sources support this feature.

Reset O-KAM Pro Camera

Press and hold the O-KAM Pro camera reset button for 5 seconds to reset the camera.

O-KAM Pro Camera FAQ and Troubleshooting

You can find here how to fix O-KAM Pro camera can’t connect to wifi, offline and not working problems.

Why is my O-KAM Pro Camera offline?

O-KAM Pro camera is offline, it means the camera can’t connect to the network properly, please follow the steps below to fix the offline problem:

Is the router working properly?
Connect your mobile phone to the router Wi-Fi, switch off the mobile data, can you access the internet normally? If it is not normal, try to restart the router.

Whether the WiF strength is full or not
Put the mobile phone to the camera installation location, detect whether the Wi-Fi signal is full? If the signal is weak, it is recommended to adjust the distance from the router to the camera.

Whether the O-KAM Pro camera is normal
If a memory card is inserted into the O-KAM Pro camera, power off the camera and remove the memory card, then check if the camera works properly.

Replace the power supply with another one.

If none of the above solves the offline problem, try resetting the camera and reconnecting it.

Why does O-KAM Pro camera keep showing that it is connecting?

1.Check the wifi signal strength of O-KAM Pro camcorder, the signal is lower than 3 frames, there is a high probability that you can’t watch the video, try to move the camcorder to a place with strong signal.

2.Detect whether the current network of your mobile phone can access the Internet normally.

3.Ensure that the camera is normally powered, and restart the camera.

4.Make sure the firmware of APP and camera is the latest version.

See also How To Setup O-KAM Pro camera(Complete Manual)

You can also try:

1.close the O-KAM Pro app running in the background and then reopen it.

2.Log out of the app account and log in again.

If it’s a 4G O-KAM Pro camera, please detect if the SIM card’s is in arrears.

Hiseeu Wireless PTZ Camera Guide v1

admin — Wed, 05 Jun 2024 18:28:36 +0000

Hiseeu Wireless PTZ Camera Guide v1, A wireless IP camera is a video camera that transmits footage using a Wi-Fi network instead of a wired connection. This makes them easier to install and more flexible to place around your home or business.

Here are some of the benefits of using wireless IP cameras:

• Easy to install: Wireless IP cameras are much easier to install than wired cameras because they don’t require any cables to be run between the camera and the network recorder. This can save you time and money on installation costs.

• More flexible placement: Because they don’t require a wired connection, wireless IP cameras can be placed almost anywhere. This is ideal for areas where it would be difficult to run cables, such as ceilings or walls.

• Scalability: It’s easy to add more cameras to a wireless IP camera system as needed. This makes them a good option for businesses or homes that may need to expand their security system in the future.

However, there are also some drawbacks to consider:

• Range: The range of a wireless IP camera can be limited by the strength of your Wi-Fi signal. If the camera is too far away from your router, the signal may be weak or dropped.

• Security: Wireless IP cameras are susceptible to hacking if your Wi-Fi network is not secure. It’s important to use a strong password for your Wi-Fi network and to enable encryption.

• Power: Wireless IP cameras typically need to be plugged into an outlet for power. This can be a limitation if you want to place a camera in an area where there is no power outlet available.

Deep Dive into Wireless IP Cameras: Advantages and Considerations

Wireless IP cameras offer a compelling solution for home and business security, providing the benefits of traditional IP cameras with greater installation flexibility. Let’s delve deeper into the advantages and considerations when choosing a wireless IP camera system.

Advantages:

• Simplified Setup: Forget about drilling holes and running cables! Wireless IP cameras connect to your Wi-Fi network, eliminating the need for complex wiring configurations. This translates to significant time savings during installation, especially in multi-story buildings or locations with intricate layouts.

• Unmatched Placement Freedom: Unlike wired cameras restricted by cable length, wireless options can be positioned virtually anywhere with a strong Wi-Fi signal. This opens up possibilities for strategic surveillance in remote corners, high ceilings, or even outdoors within your Wi-Fi’s range. Imagine monitoring a backyard play area or a secluded storeroom with ease.

• Scalability for Future Growth: As your security needs evolve, adding more cameras to your wireless IP system is a breeze. Simply pair the new cameras with your existing network, expanding your coverage without the hassle of rewiring your entire setup. This scalability is ideal for businesses that might anticipate future expansion or homeowners who want to gradually add cameras to different areas of their property.

Considerations:

• Understanding Wi-Fi Range: While wireless offers placement flexibility, it’s crucial to consider your Wi-Fi router’s signal strength. Cameras positioned at the fringes of your Wi-Fi coverage might experience signal weakness or dropouts, potentially compromising video quality or reliability. Investing in a Wi-Fi extender or mesh network system can ensure a strong signal throughout the desired coverage area.

• Prioritizing Network Security: Since wireless cameras transmit data over your Wi-Fi network, robust security measures are essential. Utilize a strong WPA2 encryption protocol on your Wi-Fi router and set unique, complex passwords for both the router and the camera itself. This vigilance helps safeguard your system from unauthorized access and potential security breaches.

• Power Source Requirements: While some wireless IP cameras boast battery operation, many still require a power outlet for continuous operation. Be mindful of power source availability when choosing camera locations. For situations without a nearby outlet, consider options with weatherproof extension cords or solar panels (for outdoor cameras) to ensure uninterrupted recording.

By understanding these advantages and considerations, you can make an informed decision when selecting a wireless IP camera system that perfectly caters to your specific security needs.

Add device

Video：

Hiseeu Wireless PTZ Camera Guide v1

1, It makes a beep after reset the camera, open the App, click “+ Add camera” –scan QR-code on the camera.

2, Click “Device light is blinking”—Next, then connect your home wifi.

3, Select your home wifi (the camera only support 2.4Ghz wifi, not support 5Ghz), click “next”.

Note: The wifi name and password don’t including special character and the wifi password don’t over 12 character.

You will get a QR code on your mobile phone, aim the QR code of the mobile phone at the camera lens at a distance of 4-5FT.

when you hear the prompt voice, click the blue button below, wait for device to connecting successfully, then edit the device name.

Add device with network cable

1.Please using the network cable connect camera to your router, then click “other ways to add”—More ways to add–select “LAN scan”.

2.It will search device automatically, when find device, click Add. You don’t need to input any password, just click “Confirm” on upper right corner.

3.After add successfully, please click setting icon–click Advanced settings.

4.Connect new WiFi–select your home WIFI and input password–Confirm. Then unplug network cable.

Add Device Via Camera Hotspot

1, Please click “Add camera”—other ways to add—Connecting camera hotspot to add.

2, Check “Device light is blinking” and click Next, then connect your home wifi, and click Next again.

3, Click “Go to settings” to connect camera hotspot, find hotspot IPC*********, input password”11111111”.

It doesn’t matter if it showing not network, just click ok, then go back to app.

4, Finally, wait for device to connecting successfully, then edit the device name.

The camera often offline

1, Check whether the camera antenna is vertically upward.

2, please confirm the distance between the camera to your router, it better within 30FT, if the distance too far, the camera will offline.

3, If still offline, please give your camera version, we will give you a firmware to upgrade camera, it can enhances the camera’s signal.

Camera can’t connect to wifi

1, please confirm wifi is 2.4G or 5G, the camera only support 2.4G. And wifi password cannot exceed 12 characters.

2, if it is 4G wifi, please place the camera next to the router, then press the reset button for 6 seconds to add device again.

3, or you can connect the camera to your router with network cable, then switch to wirelessly connection.

How to using PTZ function on NVR?

1, please left click your mouse, you will see a smart menu below, click PTZ control.

2, click the arrow direction to move the camera.

Please note, if your camera is digital camera, you can’t zoom in or out in this interface, it only suit for optical zoom camera.

You need to go back to main menu, left click mouse again, click zoom in, then roll you mouse to zoom in.

but when you zoom in, the camera image will blur.

How to share the device to other one?

a, Please go to the app–click “Share” icon–select permission and effective time.

b, after click complete icon, you will get a QR-code.

Please note that another phone must first download the application “esecloud” and then register a new account. One account cannot log in to two mobile phones at the same time.

Unable to hear camera sound

If “x” is displayed on sound option, it is not turned on, you need to turn on first.

If still can’t hear sound, please go to setup interface—recording settings—verify that the “Record Sound Switch” option is enabled.

How to connect the camera to Alexa?

This is the link about how to connect the camera to Alexa, please refer it.

https://www.amazon.com/vdp/02b7820dd64d4ad6a457fcfd8638e830?ref=dp_vse_ibvc1

If Alexa showing “Live view not supported”, please don’t worry, this is Alexa app issue,

Actually it can view camera on Echo Show. Write your article here

How to setup motion tracking

If you add camera to NVR, please go to video detection to check whether your nvr support motion tracking.

Usually, NVR not support motion tracking, you need to add camera to the app Eseecloud, then add to NVR, so that you can setup motion tracking on the app.

1, Into device—click setting icon on upper right corner—go to smart detection alarm—enable motion tracking option.

How to set preset position cruise

1, go to setting interface—ptz control—cruise mode—select preset position cruise.

2, go back to record interface–click Preset–add more than two different positions–go to More–click cruise.

After setting successful, the camera will cruise within the preset position range.

Camera not recording after install SD card

1, Please go to setting interface–Storage setting–local storage space–check the status of the SD card.

2, SD card is in normal status, please check if SD card capacity is full, and then format the SD card.

3, If showing no SD card, please take the SD card out and insert it again. (Please keep the power off before inserting the SD card)

Alexa not skill Eseecloud

1, Please check if you have enable Alexa option on the app, click setting icon, advance settings, Alexa service authorization.

2, you need to login Eseecloud account with phone number or Email address, If you use third-party software to log in to Eseecloud, such as Google, you cannot log in to Eseecloud on Alexa

Please note, If Alexa can not find camera, please check if you have setup a name for camera.

Eseecloud Cloud Service Fee Standard

upgrade the ptz camera to new version.

We have upgrade our ptz camera version, you can scan the QR code to add the device without connecting camera hotspot.

and you can add the camera to nvr directly, don’t need to input password.

1) connect the camera to the same network as your computer with a network cable, then download a tool to search your camera IP, copy firmware to your computer. this is the link of tool.

http://download.dvr163.com/tool/IPCamSuite-1.2.26.8.zip

after you dowaload the tool successfully, please open it and click refresh to find the camera ip. upload the firmware and click upgrade. Write your article here

please note, when upgrading the camera, please do not unplug the power or reset the camera, otherwise the camera will crash.

if you want to upgrade your camera version, please email johnny@hiseeu.com to get a upgrade firmware.

Fixed-point cruise on NVR

1) Right click the mouse–system setup–channel setup–PTZ setup. select correct channel. Add first cruise point,

2) click add to set first position (the default is 1, which does not need to be changed),

3) then click preset box select 2–add, add multiple cruise points in this way. You also can select “keep time” you want, preferably in five seconds or more.

4) And then click “?” question mark into the PTZ control interface–click PTZ control option to set first position, then click store.

5) change the preset box to 2, adjust the camera lens to second position–store

6) right click anywhere –return to the PTZ setting interface–apply—ok.

After connect to mobile phone, camera showing “wrong password” on NVR.

If you are adding camera to your mobile phone through camera hotspot , it will generate a random password.

1, Go to app Eseecloud, click three points icon on right upper corner, click edit. Fast click 6 times on blank area,

you will see random password.

2, Go to NVR, right click mouse—video manage—manial edit.

3, select channel—input random password, click ok,

If still showing connecting fail, please click match code to match camera.

The camera will turn to the wall or the ground

1. Please confirm whether to manually rotate the camera lens. If so, the camera will not return to its original position after restarting or automatic tracking.

please unplug the power adapter, then plug it in again, click PTZ on the mobile app or NVR to control the camera lens.

2. If you do not turn the camera manually, please tell us your camera ID number and version information, and we will feed back to our technical support.

Camius Security Software Tools

admin — Wed, 31 Jan 2024 18:35:07 +0000

Camius Security Software Tools, Camius, a leading provider of surveillance and security solutions, has announced the launch of its new knowledge base that is designed to provide customers with a comprehensive resource for frequently asked questions. The knowledge base will feature many articles, how-to guides, tutorials, instructional videos, IP, Analog and Wireless security cameras, surveillance NVR network video recorders) and DVR (digital video recorders) manuals to help customers better understand and utilize Camius products.

Camius offers tools, IP cameras, DVRs, and NVR software compatible with PC and Mac to expand the scope of your smart security camera system

Device Config Tool

Download Camius Device Config Tool

A lightweight Camius device scanner and configuration editor, use it to:

Find and connect your Camius devices to your PC or Mac on your local network LAN
Change your Camius devices network settings
Upgrade Firmware on your Camius devices

Web client tutorials:

How to configure an IP camera using a web browser
How to configure NVR using a web client

Camius VMS Software compatible with PC and Mac

Download VMS Software for Windows and Mac

How to add a Camius device to the VMS software?

How to playback and download recordings on the Camius VMS (IP Camera, DVR, NVR software)

If you need support with Camius VMS software, please follow the steps:

Step 1 – Register your Camius Device here
Step 2 – Submit your support request here

This program, designed only for Camius IP cameras, DVR, and NVR recorders, turns your PC or Mac into a surveillance station; VMS stands for Video Management System; with it, you can:

Group all of your Camius devices and view them, even from a remote location
Access Device Configuration and change settings
Record locally onto a disk attached to your computer
Playback video and audio, locally and remotely.

Camius Security Software Tools

Video Player Software

This lightweight software is used for playing video/audio files backed up from your recorder on your PC or Mac.
The user can back up footage from the recorder in MP4 or Camius proprietary format.
Using Video Player, the user can take clear screenshots, trim the important parts of the video file and play multiple files simultaneously.

Download Video Player

Camius Smartphone App for iPhone, iPad, Android

To add the Camius IP camera, DVR, or NVR to the Camius View app follow this How-to Guide
If you can not access your Camius device in the app, we have ready troubleshooting steps

Download Camius View (iOS)

Download Camius View (Android)

Frequently Asked Questions

At Camius, we provide excellent technical support to Camius customers through useful FAQ pages, which contain how-to guides and troubleshooting recommendations. Our support team is knowledgeable, responsive, and always available to assist customers with any questions or concerns they may have. With detailed instructions and easy-to-follow steps, Camius’ FAQ pages offer valuable information to help customers get the most out of their products. Whether you’re a new or experienced user, Camius’ technical support is there to help you navigate any issues and ensure a smooth experience.

To submit a support ticket, please contact us at this link

How to add a Camius device to the VMS software?

After installing the VMS software, please click on the Home tab on the left and then on Home >> Device Management (Picture 1)

Picture 1

Option 1: If your device is in the same LAN (Local Area Network)

Click on the Auto Search tab and search for devices if you are in the same LAN (Local Area Network), as shown in Picture 2. Select the device, click Add, and insert the device’s username and password.

Navigate to the Home tab >> Main View, and expand ‘root’ on the left sidebar.

Click and drag your device into any blank rectangle, which should display all the available channels.

Option 2: If you are accessing the device remotely

If you are accessing the VMS / VMS Pro remotely (not in the same LAN), then navigate to the Home tab >> Device Management >> All Equipment. If devices were added successfully, they would be displayed here.

To add a new device remotely, click the icon + on the right top (Picture 3), which will open the ‘Add Device‘ dialog

Picture 3

Select the ID in the Login Type tab and enter P2P ID in the ID tab and click ‘Add‘ (picture 4)

Picture 4

You will see the added devices once you open the ‘Device Management’ tab (Picture 5). The green box under the ‘Status‘ column means your device is connected properly.

Picture 5

How to control your Camius device settings remotely

Once you have added the NVR to the VMS pro software, you can access it remotely from anywhere. Just make sure to add it using the P2P ID and not the local IP address, as shown in the following screenshots. Basically, you are accessing the NVR’s remote settings from the VMS software without a browser.

Once you are in Remote Setting, you can manage the NVR and control its settings.

Click the gear icon under Operation to access Remote Setting

You can access your Camius DVR, NVR or IP camera Remote Setting directly within the VMS Software on your Windows PC or Mac

High Tech 4K DVR and NVR software compatible with PC and Mac by Camius

Looking for reliable DVR or NVR software for PC and Mac computers? Look no further than Camius VMS software which comes with Camius IP cameras. security NVR, DVR recorders!

At Camius, we know that security is a top priority for many people, whether you’re looking to protect your home or business. That’s why we’ve developed Camius VMS software to be the perfect solution for anyone who wants to manage and monitor their Camius security cameras easily.

With Camius VMS software, you can enjoy a wide range of features that make it easy to keep an eye on your property.

Some of the critical benefits of Camius DVR, NVR software for PC and Mac include the following:

1 – Easy Setup and Configuration:

Our software is designed to be easy to set up and configure, even for people without experience with video management software. Our user-friendly interface makes it easy to customize your settings, view live footage, and review recordings.

2 – Remote Monitoring:

With Camius VMS software, you can monitor your security cameras from anywhere worldwide, as long as you have an internet connection. This is a great option for people who want to monitor their property while away from home or the office.

3 – Advanced Search Capabilities & Remote Playback:

Our software includes advanced search capabilities that make it easy to find specific footage. Whether you’re looking for a specific time, date, or event, Camius VMS software can help you find what you’re looking for quickly and easily.

4 – Flexible Recording Options:

Our software offers a range of recording options, including continuous recording, scheduled recording, and motion detection recording. This means you can customize your recording settings to suit your needs and maximize your storage space.

5 – Multi-Device Support:

Camius VMS software is designed to work seamlessly with various Camius security NVR, DVR recorders, and IP cameras so you can easily integrate your existing devices into our system. The software is designed to work with a Windows PC and Apple Mac computers.

5 – Multi-Device Support:

Tailored Security Solutions

Homeowners

For homeowners, Camius offers security solutions that safeguard your family and property. Rest easy knowing you have eyes on your home at all times.

Business Owners

Businesses need robust security. Camius provides state-of-the-art solutions to protect your assets, employees, and customers.

Security Professionals

Security professionals trust Camius for its reliability and advanced features. Stay ahead of the game with cutting-edge technology and register as a Camius security systems installer

So, whether you’re looking to upgrade your existing security system or set up a new one from scratch, Camius VMS software is the perfect solution. Our software is reliable, user-friendly, and packed with features that make managing and monitoring your security cameras easy.

In addition to our software, we also offer a range of Camius security cameras and recorders designed to work seamlessly with our software. This means you can enjoy a complete security solution tailored to your needs and preferences.

At Camius, we are committed to providing our customers with the highest quality security products and services. Whether you’re a homeowner, business owner, or security professional, we have the expertise and experience to help you find the right security solution for your needs.

How to playback and download recordings on the Camius VMS (IP Camera, DVR, NVR software)

To play your DVR or NVR footage remotely on the VMS software, navigate to the Home tab >> Remote Playback (Picture 1).

Picture 1

See below the description of each function in the following picture and a table:

Then expand ‘root’ on the left sidebar (Picture 2), then click the checkboxes for cameras that captured the event (Pictures 3 and 4)

Picture 2

Picture 3

Picture 4

Next, on Calendar, you can choose which stream recording event type and click on the Calendar icon and the day of the event. Only days with recorded footage will have a red flag (Pictures 5 and 6).

Picture 5

Picture 6

Cameras will playback individually once you click the Play button and click on each camera’s timeline on the desired hour (Picture 7).

Picture 7

To download recordings follow the below steps:

Step 1: Select a video window that has enabled recording, and click the download button in the playback control area. A dialog box is displayed, as shown in the following picture:

Step 2: Select the recording you want to download and specify the storage path.

Step 3: Click download.

How to configure Camius NVR using a web browser?

To quickly find the Camius DVR (digital video recorder) or NVR (network video recorder) IP address, visit camius.com/support to download and install the Camius Device Config Tool.

Web browser access

Click on the Camius NVR or DVR’s local IP or type it into your browser’s address bar. The latest Camius surveillance security camera recorders work with multiple web browsers, including Edge, Google Chrome, Mozilla Firefox, Edge, and Safari, and include the following models:

TRIVAULT4K184R
TRIVAULT4K184R2
TRIVAULT4K2168R
IPVAULT1128PR
IPVAULT2256PR
IPVAULT8256R

Use your admin username and DVR or NVR password to log in. Your recorder’s Configuration is under Remote Settings.

You can check the ‘Web Compatibility Mode‘ in the Camius NVR/DVR and even IP camera settings (this can be done from the Camius recorder’s local user interface (Via HDMI/VGA) and in the web browser viewer.

The below picture is based on the IPVAULT1128PR’s web browser view

Accessing web client through VMS software

For certain Camius DVRs, NVRs, and IP camera models, we recommend installing the VMS Software on your Windows or Mac computer to access the device’s remote settings since the VMS software has a built-in web client using the P2P ID. Here is the link to the guide on how to add the device to the VMS software. This applies to Camius IPVAULT2320P16N, SCOUT20PTZ, GUARDMA

Viewtron Security Camera Mobile Apps & Software

admin — Mon, 25 Dec 2023 08:59:04 +0000

Viewtron Security Camera Mobile Apps & Software ,Windows Security Camera Software for Viewtron IP Cameras, DVRs View Your Security Cameras Live with Windows CMS Camera Software.

Introducing the Windows security camera software (Windows App) for Viewtron DVRs, NVRs, and network IP cameras. This software is sometimes referred to as NVMS (network video management software) or CMS camera software (central monitoring software). The software is called Viewtron VMS (video management system) and it allows users to view their security cameras live, playback recorded video surveillance footage, control cameras, configure DVRs / NVRs, and perform many other functions over an IP network.

The Windows VMS (Video Management Software) is able to connect to many DVRs, NVRs, and IP cameras at the same time. The software can display live video streams from analog CCTV cameras, HD security cameras (AHD, HD-TVI, HD-CVI), and network IP cameras. Users can access their security cameras on the local network where the DVR is located and also remotely over the Internet from anywhere in the world. Remote audio surveillance is also supported.

Viewtron also includes an iPhone app, Android app, and MAC DVR viewer software. All of the apps and software are included for free with all Viewtron IP cameras and DVRs, and there are no monthly monitoring fees. You can watch video demos here.

Viewtron Security Camera Mobile Apps & Software

Windows Software Live View Controls

The above screenshot shows a live security camera view of the Viewtron video surveillance software for Windows PCs. The various menus are noted in the orange, red, blue, and green rectangles.

• Main Menu

◦ Home – Video management home screen where all functions of the VMS software can be accessed.

◦ Storage Playback – Recorded video search and playback screen.

◦ Live View – 4 camera live view that is active in the above screenshot.

◦ Record Management – Video recording settings.

◦ Resource Management – Add, Remove, Configure, DVR, NVR, and IP camera connections.

◦ + Add Additional Live Views – The plus icon allows users to add additional live view screens to the menu.

• PTZ Camera Controls – If one or more PTZ cameras are connected to the DVR, the pan tilt zoom movements of those cameras can be controlled using the buttons in this section.

• Camera Grid – Users can click on these grid icons to select 1, 4, 9, 16, 25, and 36 camera grid views. OSD menu, audio broadcast, alarm trigger, show / hide intelligent sensor areas, save new view functions are also on this menu.

• Camera Controls – Individual camera controls including: Start local recording, audio on / off, still snapshot, PTZ controls, digital zoom in / out, full screen, talkback, and open camera settings screen

Recorded Video Surveillance Playback

When the Storage Playback screen is accessed, the VMS software displays a calendar and timeline so that users can search through surveillance video recorded on their DVR’s hard drive. Time search can be done on the local network where the DVR is located and also remotely over the Internet. The main controls are below.

• Calendar Date Selection – the calendar is used to select the month and day that the user wants to playback.

• Display Grid – when playing back recorded video, users can select 1, 4, 9 and 16 camera display modes.

• Player Controls – the video player controls allow users to play video in forward and reverse at standard and fast speeds. Users can also pause the video.

• Timeline – the timeline scrubber lets users select the exact time of video to playback. The timeline area also displays the type of recording that took place on the timeline, such as manual, schedule, motion, video analysis, sensor, smart event, line pass, and behavior analysis. These types of video recordings are displayed in different colors which are noted in the legend below the timeline.

IP Camera Support

The Windows VMS software supports network IP cameras up to 4K resolution. The above image shows a home security camera system that uses a IP-D8 to monitor the front door. The camera is connected to a Viewtron hybrid DVR / NVR. The video management software can connect directly to IP cameras and also to NVRs / DVRs.

BNC Security Camera / CCTV Support

The Mac software also supports security cameras that are wired using coax cable and BNC connectors. This includes the analog CCTV cameras and the latest HD-over-Coax security cameras, including CVBS, AHD, HD-TVI, and HD-CVI video formats. The above image shows a 4K-B9 security camera that is connected to a Viewtron DVR.

Video Demos

Please watch these video demos to see the Viewtron CMS / NVMS software in action.

View Security Cameras at Multiple Locations

Watch this video to see the how the Viewtron NVMS (network video management software) can be used to centrally view security cameras from multiple locations. The Viewtron software for Mac and Windows PCs is able to connect remotely to multiple IP camera NVRs, hybrid BNC security camera DVRs, and even directly to Viewtron network IP cameras. Custom views can be configured that consists of cameras from different locations.

Remote PTZ Camera Control

The Mac software for Viewtron supports remote control of PTZ cameras (pan, tilt, zoom). Here is a snapshot of the Viewtron IP-PTZ-425 auto-tracking PTZ camera being remotely accessed and controlled. You can see the PTZ controls in the lower left.

Search, Playback AI Detection & Motion Detection Events

Watch this video to see the how search it is to search for AI object detection events and motion detection events using the Viewtron CMS camera software (NVMS). The video events are displayed in a list where you can playback the recorded video and also download and export an AVI file to your PC.

learn more about Viewtron Security Camera DVRs / NVRs

Learn more about the latest Viewtron HD Security Camera DVRs and NVRs.

Works with Analog CCTV, Network IP, and HD BNC Security Cameras

Users can mix and match different camera technologies. This is perfect for customers that have existing CCTV cameras and want to upgrade to high definition over time. Hybrid iDVR-PROs work with the following security camera types and resolutions. 4K security cameras

• AHD Cameras (720p, 1080p / 2mp, 3mp, 4mp, 5mp, 4K / 8mp / 4K)

• HD-TVI Cameras (720p, 1080p / 2mp, 3mp, 4mp, 5mp, 4K / 8mp / 4K)

• HD-CVI Cameras (720p, 1080p / 2mp, 3mp, 4mp, 5mp, 4K / 8mp / 4K)

• Network IP Cameras – ONVIF compatible IP cameras up to 4K resolution supported

• Analog CCTV Cameras (all analog resolution supported including CIF, D1, 960H)

Viewtron Security Camera Mobile Apps & Software

Learn more about the remote viewing capability of the mobile apps and video management software that is included with all Viewtron CCTV DVRs, IP camera NVRs, and network IP cameras. All of these platforms support viewing multiple devices and locations. Live camera view, recorded video playback, and push notification alerts are also supported on the mobile apps. You can also watch this video see an overview of user interface of Viewtron recorders, learn how-to setup remote security camera viewing, and see a video demo of the remote web browser access.

View Your Security Camera System Remotely from iPhone, Android, Mac & Windows

Remote Camera View from iPhone App

This video demonstrates the iPhone app that is included for use with all Viewtron DVRs, NVRs, and IP cameras. The demo shows how the app is used to remotely access Mike’s home security camera system. Mike’s system consists of multiple 4K BNC security cameras, this Viewtron 4K IP camera, and a 16ch hybrid DVR / NVR. Live security camera viewing, ad well as recorded video surveillance search & playback is demonstrated in the video. You can learn more about the Viewtron security camera viewer app here.

View Security Cameras at Multiple Locations

The iPhone app for Viewtron supports the ability to view security cameras that are installed at multiple locations. The above video demonstrates remotely viewing two IP cameras at different locations. The app can also be setup to view multiple DVRs and NVRs at various locations.

Remote Security Camera View from Android App

The Viewtron security camera app for Android is identical to the iPhone app in look and functionality. Watch this video demo to see Mike access his home security camera system using the Android app. Live camera monitoring and recorded video surveillance search & playback is included in the demo. You can learn more about the Viewtron security camera app for Android here.

Mac Surveillance System Software

Watch this video to see the Mac security camera software connect to a Mike’s home security system DVR and an Viewtron IP camera installed at CCTV Camera Pros business location.

The Mac software that is included with all Viewtron products allows users to view their security cameras, create custom video layouts of multiple cameras at multiple locations, receive alarm alerts, and playback recorded video. Please take a look at our Mac security camera software for Viewtron overview page for more information.

Windows Surveillance System Software

The Windows software included with all Viewtron products allows users to view their security cameras, create custom video layouts of multiple cameras at multiple locations, receive alarm alerts, and playback recorded video. We will be creating a video demo soon. Please take a look at our Windows security camera software for Viewtron overview page for more information.

Remote Web Browser Access

Viewtron security camera DVRs & IP camera NVRs support remote access and management via web browser. Chrome, Firefox, Safari, Edge, and Internet Explorer browsers are supported.

DVR / NVR User Interface Intro

If you are considering a Viewtron hybrid security camera DVR or one of our NVRs for IP camera systems, this is a great first video to watch as you start your research. Mike demonstrates how easy it is to watch live video and playback recorded video surveillance footage directly on a Viewtron DVR using the USB mouse that is included.

Connect IP Cameras to BNC DVRs

Viewtron BNC DVRs also support network IP cameras. Watch this video to see how-to connect an IP camera to a DVR.

Free Consultations & Quotes

Did you know? CCTV Camera Pros can provide a complete surveillance system quote that includes any Viewtron DVR or NVR model? We can include security cameras, cables, connectors, power supplies, and monitors. We can even mix and match IP cameras and HD BNC security cameras because Viewtron DVRs are hybrid. This means that they work with just about any type of security camera.

Onvif Device Manager Complete Installation Guide

admin — Wed, 29 Nov 2023 14:11:06 +0000

Onvif Device Manager Complete Installation Guide, ONVIF Device Manager is a software application used to administrate network video servers and cameras within CCTV systems. The User Guide describes the product installation, video encoder, network and analytics configuration, the software update and troubleshooting. Thus, the document is intended for the personnel responsible for administrating CCTV systems and separate network video surveillance devices with the help of ONVIF Device Manager.

1.1System Requirements

• Windows XP SP3 operation system (or higher; Windows 7 recommended)

• Microsoft .NET Framework 4

• 1 Gb RAM (2 Gb recommended)

• 40 Мb of free drive space

1.1ONVIF Device Manager Setup

1.Download onvifdm.msi setup-file from Synesis (http://synesis.ru/ru/surveillance/downloads) or SourceForge (http://sourceforge.net/projects/onvifdm/) web site.

2.Run onvifdm.msi.

Setup Wizard will check if Microsoft .NET Framework 4 is installed to the computer. If it is absent, the following message is displayed.

Onvif Device Manager Complete Installation Guide

TDSEE App User Guide

admin — Wed, 15 Nov 2023 12:20:16 +0000

TDSEE is a super easy-to-use application for smart monitoring. It integrates various features, such as video monitoring, smart tracking, alarm notification, two-way audio, video playback, and so on. Together with the managed smart devices , it can be widely used in homes, enterprises, shops, machine rooms, and warehouses, meeting users’ demand for remote video monitoring.

If you already have the TDSEE App, please Login.

If you have NOT got one, scan the following QR code, or search for TDSEE in Google Play or App Store, download and install it onto your smartphone/tablet

TDSEE

Login

Ensure that your smart device used for setup, such as a smartphone, can access the internet.

If you already have a registered account Step 1 Open the TDSEE App.

Step 2 Enter the registered mobile phone number or Email address and password, and tap Login .

—-End

If you DO NOT have a registered account Step 1 Open the TDSEE App. Tap Register.

Step 2 Choose the region where you are. Then enter your email address, and tap Get Verification Code .

Step 3 Enter the Verification Code.

If you do not receive activation code:

–Please check your spam box.

–Check if you enter the correct email address.

–Enter another email address.

Step 4 Set the login password, and tap OK .

—-End

Add the camera to TDSEE App

Before adding the camera, please ensure that the router is connected to the internet successfully and the filter function is disabled.

Method 1: Add a camera through QR code

Step 1 Power on the camera.

The LED indicator lights solid red after the camera is powered on. When the LED indicator blinks blue quickly, the camera is waiting to connect to a 2.4 GHz Wi-Fi network.

Assume that the Wi-Fi name and Wi-Fi password of the router are:

− Wi-Fi name: Tenda_123456

− Wi-Fi password: UmXmL9UK

Step 2 Add the camera to TDSEE App.

1Open the TDSEE App. Enter the home page, tap Add a device or in the upper right corner of the home page.

2Scan the QR code on the bottom of the camera.

If a prompt pop up asking for access to the camera of your smartphone, please allow it.

3Confirm and tick The indicator is blinking blue fast, or I have heard the prompt tone, and tap Next .

4Tap to go to Settings > WLAN of your smartphone. Then connect to the 2.4 GHz Wi-Fi network of the router, which is Tenda_123456 in this example.

5Return to the TDSEE App, enter the Wi-Fi password, and tap Next .

If a prompt pop up asking for access to the location information of your smartphone, please allow it.

6Align the lens of the camera with the QR code for scanning from 15 to 25 cm.

–Try moving the smartphone back and forth to adjust the distance between the screen of the smartphone and the camera, and keep each position for about two seconds.

–Ensure that the camera lens has no shade or blemishes. Remove the protective film (if any) and try again.

–Ensure that the smartphone screen is clear, no crack and no reflections.

7When you hear a prompt tone Connecting Wi-Fi. Please wait, tap I have heard the prompt tone , then the TDSEE App is adding the device…

8Wait a moment, and the camera is added successfully. You can name your camera, which is Home in this example. Tap OK .

—-End

Method 2: Add a camera through hotspot

Step 1 Power on the camera.

The LED indicator lights solid red after the camera is powered on. When the LED indicator blinks blue quickly, the camera is waiting to connect to a 2.4 GHz Wi-Fi network.

Assume that the Wi-Fi name and Wi-Fi password of the router are:

− Wi-Fi name: Tenda_123456

− Wi-Fi password: UmXmL9UK

Power on the camera

Step 2 Add the camera to TDSEE App.

1Open the TDSEE App. Enter the home page, tap Add a device or in the upper right corner of the home page.

2Scan the QR code on the bottom of the camera.

If a prompt pop up asking for access to the camera of your smartphone, please allow it.

3Tap Others in the upper right corner, then select AP Config. Confirm and tick The indicator is blinking blue fast, or I have heard the prompt tone, and tap

Next .

4Tap to go to Settings > WLAN of your smartphone. Then connect to the 2.4 GHz Wi-Fi network of the router, which is Tenda_123456 in this example.

5Return to the TDSEE App, then enter the Wi-Fi password, and tap Next .

If a prompt pop up asking for access to the location information of your smartphone, please allow it.

6Tap Next .

7Connect to the default SSID (Wi-Fi name) of the camera.

The SSID is TendaIPC_XXXXXX, XXXXXX indicates the last six characters of its UUID which can be found on the bottom of the device.

8Return to TDSEE App, then tap Next . The TDSEE App is adding the device….

9Wait a moment, the camera is added successfully. You can name your camera, which is Home in this example, and tap OK .

—-End

Method 3: Add a camera in a wired manner

Assume that the Wi-Fi name and Wi-Fi password of the router are:

− Wi-Fi name: Tenda_123456

− Wi-Fi password: UmXmL9UK

Step 1 Connect to the camera.

1Power on the camera. The LED indicator lights solid red after the camera is powered on. When the LED indicator blinks blue quickly, the camera is waiting to connect to a 2.4 GHz Wi-Fi network.

2Connect the LAN port of the camera to a LAN port of the router using an Ethernet cable.

Step 2 Connect the smartphone to the Wi-Fi network of the router. Which is Tenda_123456 in this example.

Step 3 Add the camera to TDSEE App.

1Open the TDSEE App. Enter the home page, tap Add a device or in the upper right corner of the home page.

2Scan the QR code on the bottom of the camera.

If a prompt pop up asking for access to the camera of your smartphone, please allow it.

TDSEE App User Guide

YI IoT Camera User Manual

admin — Tue, 14 Nov 2023 09:52:29 +0000

YI IoT Camera User Manual, This article contains all the contents of YI IoT, multiple ways to add, settings of YI IoT camera functions, how to use the computer, and will be continuously updated.Before you start you need to download YI IoT APP and register your account.

Applicable to: Cameras with YI IoT APP or any other brand cameras using YI IoT. YI IoT Light bulb camera is also applicable to this guide

YI IoT and YI Home are different apps, if you are looking for a guide to YI Home, check out: How To SetUp YI Home or Kami Camera

YI IoT Camera APP download

YI IoT supports Android and iPhone, you can download it from google play or app store.

Register your account and login

YI IoT only supports email registration, or you can sign in with Facebook.

Connect YI IOT Camera

Connect power

Before add YI IoT camera, please connect YI IoT camera to the power supply first.

After the device is successfully started, wait for about 20s, and you can start scanning when you hear a beeping sound.

Add camera

There are 3 ways to add a YI IoT camera, we recommend using ‘WiFi connection’ to add a YI IoT camera.

Click the ‘+’ icon, then click ‘Scan code binbing’, scan the QR code on YI IoT camera, the APP will show the recommended way to add.

Follow the instructions on the APP to add a YI IoT camera.

Can’t find the QR code on the YI IoT camera? You don’t need to scan the QR code, you can add the camera manually.

Add camera: WiFi connection

1. Select WiFi connection, make sure YI IoT camera is beeping, click ‘l heard the beep‘ > Next.

Drop drop sound

Note: Only when YI IoT camera beeps ‘drop-drop’, you can add YI IoT camera, no beep please reset YI IoT camera.

2. Enter your WiFi password, then click next.

If the app does not show your wifi, please make sure your phone is connected to wifi.

3. The app shows the QR code to YI IoT camera to scan, phone is 4-8 inches away from the camera, camera will issue a voice prompt for a successful scan.

After the camera issued voice prompts click “I heard Waiting to connect“, then enter the next step

YI IoT camera scan to QR code

You can turn on ‘try sonic binding’, to improve the connection success rate.

4. Wait for YI IoT camera to connect to wifi, set the camera name after successful connection.
The new YI IoT camera comes with free cloud storage, or click ‘<‘ to cancel.

Add camera: Hotspot config to wifi

1. Select ‘Hotspot config to wifi‘,make sure YI IoT camera is beeping, click ‘l heard the beep‘ > Next.

See also YI IoT Light Bulb Camera Review and SetUp

Drop drop sound

Note: Only when YI IoT camera beeps ‘drop-drop’, you can add the camera, no beep please reset the camera.

2. Enter your wifi password, then connect the phone WiFi to the network with”CAM_ “the default password is: 12345678 and return to the APP

3.Back to YI IoT APP, wait for YI IoT camera to connect to wifi, set the camera name after successful connection.

How to use YI IoT Camera without Internet？

If you don’t have wifi, or use YI IoT camera without internet, you can use Hotspot direct connect.

But you can’t watch YI IoT camera remotely, you can’t receive alarm notifications, you can only use the simplest functions.

1. Select Hotspot direct connect, then connect the phone WiFi to the network with”CAM_ “the default password is: 12345678 and return to the APP

2. Go back to the app, click on to connect, and now you can use the camera.

Note: This mode can only be used if you connect to the camera’s hotspot wifi.

YI IoT Important Function Settings

Share the camera

Sharing the camera allows multiple phones to use the camera.

1. Click on the share icon > Share cameras with your family,You can choose QR Code or YI loT account to share.

Note: The other party needs to have a YI IoT account to add a camera.

QR Code Share

1. Select QR Code, Select the permissions available to share, and then tap Share.

2. Ask invitee to open the app and press the account icon in the lower right corner of the page.

Press the QR Code icon in the upper right corner and have your friend scan.

YI loT account Share

1. Select YI IoT account, select shareable permissions, enter the invitee’s YI IoT email address, and click Share.

2. YI IoT APP will send a notification to your invitee. Your invitee needs to confirm invitation in the App.

Recording Settings

The camera will only be displayed when the SD card is inserted SD card recording settings, inserting the SD card will, the camera will restart.

By default, the camera is activated with Event recordi, after activating motion detection, the camera will automatically record when it detects motion.

You can set the recording mode in SD card recording.

All time recording: The camera will record all the time and will not stop.
Event recording: Only record when an alarm event is detected

All-day Recording: 24-hour operation
Custom: You can set the time to start recording, (up to 3)

View Camera Recording

Click on the Activity to enter the interface, ‘‘ is the cloud storage video, ‘‘ is the SD card video.

The blue time indicates the time when there is video recording.

Motion Detection Settings

After turning on motion detection, the camera detects motion and the app will push an alarm notification.
The motion detection recording is set in the SD card recording.

You can set the detection sensitivity and notification frequency in Smart Detection, and you can also activate the alarm sound.

Motion Detection: Motion detection switch
Sensitivity Level – High：The camera will generate an alert and video when detecting the object slightly shaking.

Sensitivity Level – Medium：The camera will generate an alert and video when detecting the object moving at an moderate.

Sensitivity Level – LOW：The camera will generate an alert and video when detecting the object moving significantly.

Alert Frequency: Low – 10 minute，Medium – 5 minute， High – 1 minute
Schedule: Set alarm notification working time

Camera alarm sound: When activated, the camera will sound an alarm when it detects motion.

Motion tracking Settings

Motion tracking is activated in Camera Settings.
Motion tracking allows you to track moving objects, and the camera will follow the movement of the object.

YI IoT Light bulb camera Setup

YI IoT Light bulb camera has the same function as a normal camera, the main feature is that it can be mounted on a light stand.
If your YI IoT camera supports Light, you can see the ‘‘ icon in the live screen. By clicking the ‘‘ icon, you can select the Light working mode.

Auto: When in night vision mode, the camera detects the movement of objects, the camera will start Light.

Manual switch: You can choose Open or Close to switch the Light manually.

YI IoT APP Interface Description

1. Watch 4 cameras at the same time 2. Add cameras

3. switch camera display 4. Share cameras

5. Cloud storage 6. Camera settings 7. alarm information

8. alarm information 9. cloud storage

10. personal information 11.Cloud Storage

12. Flip video screen 13. camera settings

14. save the video on the phone 15. voice intercom

16. sound switch 17. Screenshot

18. Full screen zoom 19. alarm message

20. view camera video 22. Control camera movement

Video Tutorials

YI IoT For PC

YI IoT supports Windows computers, and you can download the software here.

How To Add YI IoT Camera To Your Computer?

If you have added a camera to the YI IoT APP, you can use the camera on your computer by simply logging into your account.

1. Login to software, no account please register first.

2. Click ‘+’ , make sure your camera is beeping, click ‘I heard “Waiting to connect”‘.

Note: Only when the camera beeps ‘drop-drop’, you can add the camera, no beep please reset the camera.

3. Enter your wifi name and password, then click Please choose Wi-Fi

Note: The name and password are case-sensitive

4. Let the camera scan the QR code, If you hear “QR Code scan is successful”, please click Next.

5. Wait for the camera to connect to the wifi, click Save after successful connection.

7. Double-click the camera to watch the video.

YI IoT For PC Interface Description

1.Enlarge the video

2.alarm message

3.camera settings

4.downloaded cloud storage video

5.BUG FEEDBACK

6.set save folder

7.add camera

8.camera

9.cloud storage video

10.memory card video

11.camera switch

12.Pause video

13.control camera movement

14.switch resolution

15.Sound switch

16.full-screen viewing

Why add YI IoT camera failed？

Please check the following issues, then reset the camera and add it again.

1.Ensure camera is powered up and waiting for networking;

2.Ensure camera has successfully identified the QR code and heard “QR code scanned successfully”,

3.Ensure Wi-Fi name and password are correct;

4.Try to restart the router or modem and make sure the camera is as close to the router as possible;

5.Check if Wi-Fi is 2.4G (some cameras support 5G)

I heard “wifi connection failed” or “wifi password error”

Weak WiFi signal, please move device or cell phone closer to WiFi router, or try rebooting WiFi router.
Make sure the wifi password is correct

I heard “Pairing has timed out”

Reset the camera and then re-add it.

What to do if I did not hear “QR Code scan is successful”?

1.The plastic cover on the new camera has to be removed and make sure that the lens on an old camera is clean.

2.The QR code cannot be read if the display resolution of your mobile phone is too low, too dark or it is too far from the camera lens.

3.please reset your camera.

How to reset YI IoT camera？

The camera can be reset only after the camera is started, Press and hold the reset button for 5 seconds.

Reset the sound of the YI IoT camera

Can YI IoT Camera connect to YI Home or Kami Home APP?

No, YI IoT can only connect to YI IoT camera.

Why some YI IoT camera features I don’t have?

1.YI IoT camera and APP will be updated all the time, you may be using the old version.

2.Different models of YI IoT camera may have some differences

3.It is recommended to contact your camera seller

YI IOT CAMERA FAQ

Why do YI IoT cameras offline?

YI IoT camera keeps going offline, usually because it can’t connect to wifi.

1. wifi signal is weak, put the YI IoT camera close to the router
2. restart YI IoT camera, the camera will reconnect to wifi
3. Reset the camera and reconnect the YI IoT camera
4. Still keep offline, maybe the wifi module of YI IoT camera is faulty, we suggest contacting your camera seller

Why are YI IoT cameras often offline?

YI IoT cameras are often offline, usually for the following reasons

1. The wifi signal of the location where you put the YI IoT camera is too weak, you can strengthen your wifi signal or put the camera close to the router.
2. Memory card problems cause YI IoT camera offline, you can take out the memory card, and then see if the camera can work properly.
3. The above attempts are not working properly, it is possible that the wifi module of YI IoT camera is faulty, we suggest contacting your camera seller

Why can’t I control the YI IoT camera pan and tilt?

Please make sure your YI IoT camera supports pan and tilt
If you can’t respond to the control button, or can only control part of the pan and tilt, it means the camera is malfunctioning internally, please contact your camera seller

Why do YI IoT cameras often restart automatically?

The automatic reboot may be a problem with the power supply, power cable and memory card.
You can replace them in order to troubleshoot the problem, if it cannot be solved, then it may be a YI IoT camera hardware problem, please contact your camera seller.

I can’t find YI IoT APP in app store and google play?

YI IoT APP was deleted from app store and google play, you need to wait for YI IoT APP to be re-listed.

How can I connect the camera when the QR code on the YI IoT camera is damaged?

The two-dimensional code is not required, you can manually select the mode to connect the YI IoT camera.

Why does the YI IoT camera move in the opposite direction when tracking?

You need to contact your YI IoT camera seller in order to resolve this issue.

1. Ask for a replacement camera
2. You can solve the problem by upgrading the camera firmware, contact your camera seller to push the firmware.

How to solve the glass will reflect the night vision?

YI IoT camera can’t turn off the night vision light manually, so it can’t be solved, please keep the camera away from windows, glass, etc.

Forgot the PIN password of YI IoT camera

PIN password is set by the user,there is no way to retrieve PIN password.
If you forget the password, you can only reset the camera and reconnect the YI IoT camera.
Note: After resetting the camera, you can’t view the previous VIDEO.

What sd card does YI IoT camera support?

YI IoT camera supports Micro SD Card, minimum 8GB, class10 memory card.
We recommend using a SanDisk or Samsung Micro SD Card.

How do I return it?

Please contact your camera seller, camapp365.com does not sell cameras and is not a YI IoT person

Can camapp365.com solve my problem?

There are too many comments for me to reply to every question, but I will check and update the FAQ uniformly.

FLIR Client 12 Software setup guide

admin — Wed, 01 Nov 2023 14:32:10 +0000

FLIR Client 12 Software: Accessing System Information, Flir Cloud Client Software for PC. Here we are going to demonstrate how you can download and install the client software for you Flir Cloud DVR/NVR or IP camera. Here you can download Flir Cloud Client Software For PC free of cost. This software is also named lorex cloud for pc. We are also going to tell you how can use the software.

Your FLIR Client 12 software system information screen displays useful system information such as the IP address, MAC address, device ID, Device model, and firmware version for your DVR / NVR system.

To access system information:

1.Launch the FLIR Client 12 software on your PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under System,‎ click Info to open the Info tab.

4.Click Refresh to refresh the information.

FLIR Client 12 Software setup guide

FLIR Client 12 Software: Adding, editing, and deleting IP Cameras

You can add, edit, or delete IP cameras from your LNK Series NVR from the local area network (LAN) using the FLIR Client 12 software for PC / Mac. IP cameras connected directly to the NVR automatically appear in the IP Cameras menu.

Prerequisites:

• Ensure that you have connected your IP camera(s) to the same network as your NVR. Refer to your included Quick Start Guide for details. Click here for downloads and documentation for your product.

• Ensure that you have downloaded and installed the FLIR Client 12 software on your PC / Mac. Click here for more information on locating software downloads.

To add an IP camera:

1.Launch the FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings, click Display to open the IP Camera tab.

4.Click Quick Add to search for and add IP cameras from the LAN.
OR

5.Click the Add icon () next to an empty channel to manually add an IP camera.

LIMITATION: LHK Series NVRs only support Lorex IP cameras. Visit www.lorex.com/compatibility for a complete list of compatible IP cameras. When adding Lorex PTZ cameras, ensure that you change the Protocol from Private to ONVIF.

To edit IP cameras:

• Click the Edit icon () to edit a connected IP camera using the camera attributes window:

To delete an IP camera:

• Click the Delete icon () to delete a connected IP camera.

REMINDER: Deleting an IP camera removes it from the channel it is currently connected to. You can add these cameras to the system again at any time. You can only delete cameras from the LAN, and not those which are connected directly to the NVR.

FLIR Client 12 Software: Changing a camera’s On-Screen Display (OSD)

The On-Screen Display (OSD) shows the channel name with the date and time stamp on the top-right corner of the live feed or video playback. You can change the settings and the position of the OSD using the FLIR Client 12 software for PC / Mac.

Prerequisites:

• Ensure that you have downloaded and installed the FLIR Client 12 software on your PC / Mac. Click here for more information on locating software downloads.

• Ensure that you have logged in and added your DVR / NVR system to the FLIR Client 12 software. Click here for information on how to log in to the FLIR Client 12 software.

To change a camera’s OSD name / timestamp:

1.Launch the FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings,‎ click Display and then click the Live tab.

4.In the Channel drop-down menu, select the channel to configure the OSD for.

5.Click the field next to Channel Name to edit the channel name.

6.Click the Show Name switch to enable ()‎ or disable ()‎ the channel name shown on-screen in live viewing and recordings.

7.Click the Covert switch to enable ()‎ or disable ()‎‎ the timestamp shown on-screen in recordings.

IMPORTANT: By default,‎ the system is set to show timestamps in video recordings. It is highly recommended to show timestamps in recordings for legal reasons.

8.Click Save to save settings.

Click here for information on how to change a camera’s OSD on your LHA / LNK Series DVR / NVR system.
Click here for information on how to change a camera’s OSD on your LHB Series DVR system.

FLIR Client 12 Software: Configuring basic network settings

The LHA / LNK Series DVR / NVR requires an IP address to communicate with the router. The IP address can be automatically assigned by the router using Dynamic Host Configuration Protocol (DHCP), or can be manually assigned a static IP address. You can configure these settings using the FLIR Client 12 software for PC / Mac.

Prerequisites:

• Ensure that you have downloaded and installed the FLIR Client 12 software on your PC / Mac. Click here for more information on locating software downloads.

• Ensure that you have logged in and added your DVR / NVR system to the FLIR Client 12 software. Click here for information on how to log in to the FLIR Client 12 software.

REMINDER: DHCP is the recommended default network setting. A static IP address requires you to configure the IP address,‎ subnet mask,‎ gateway, and DNS settings.

To configure basic network settings:

1.Launch the FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings,‎ click Network to open the Network tab.

4.Click the Type drop-down menu and select DHCP (default — recommended)‎ or Static. Selecting Static requires you to edit the IP Address,‎ Subnet Mask,‎ Gateway and DNS settings.

REMINDER: If you have selected Static, click the fields next to IP Address,‎ Subnet Mask,‎ Gateway and DNS to edit as required.

5.Click Save.

FLIR Client 12 Software: Configuring mainstream recording settings

Your DVR / NVR system uses two different recording streams:

• Mainstream: a high-quality stream used for live viewing and recording.

• Substream: a lower quality stream used for remote viewing and playback.

You can use these recording streams to record high-quality video locally and review video remotely with low bandwidth. These settings can be configured using the FLIR Client 12 software for PC / Mac.

Prerequisites:

• Ensure that you have downloaded and installed the FLIR Client 12 software on your PC / Mac.

• Ensure that you have logged in and added your DVR / NVR system to the FLIR Client 12 software.

• NVR units also support a Mobilestream to set a custom video stream for remote viewing purposes. The following instructions require you to access your system using your DVR / NVR and a monitor.

To configure a mainstream recording stream:

1.Launch the FLIR Client 12 software on your PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings,‎ click Record,‎ then click on the Mainstream tab.

4.In the Channel drop-down menu, select a channel to configure the mainstream for.

5.In the Resolution drop-down menu, select the recording resolution.

6.In the FPS drop-down menu, select the number of frames per second.

7.In the Bitrate Control drop-down, select a control method:

◦ CBR (default)‎: Constant Bit Rate.‎

◦ VBR: Variable Bit Rate. In the second drop-down, select a quality level for the video stream.

8.In the Bitrate Mode drop-down menu, select the bitrate mode:

◦ Predefined: select a preset value.

◦ User-defined: enter a custom bitrate value.

9.In the Bitrate drop-down menu, select the bitrate mode (predefined bitrate mode)‎,‎ or enter a custom bitrate between 1024-8192Kbps (user-defined bitrate mode)‎.

10.Click the Audio switch to enable ()‎ or disable ()‎ audio on the selected channel (audio-enabled camera required)‎.

11.Click Save.

FLIR Client 12 Software: Configuring motion detection settings

You can configure your DVR / NVR system to record motion detection events using the FLIR Client 12 software for PC / Mac.

Prerequisites:

• Ensure that you have downloaded and installed the FLIR Client 12 software on your PC / Mac

• Ensure that you have logged in and added your DVR / NVR system to the FLIR Client 12 software

To enable and configure motion detection:

1.Launch the FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings, click Alarm to open the Motion tab.

4.In the Channel drop-down menu, select a channel to configure motion detection for.

5.Click the Enable switch to enable ()‎ or disable ()‎ motion detection.

6.In the Sensitivity drop-down menu, select a sensitivity level for motion events. The lower the sensitivity value,‎ the more movement is required to trigger motion detection.

7.In the Buzzer drop-down menu, select whether you would like the DVR to make an alarm sound when motion is detected.

8.Click the Full Screen switch to enable ()‎ or disable ()‎ full screen viewing when motion is detected.

9.In the Post Recording drop-down, select the amount of time the system will record video for after motion is detected.

10.Click the Show Message switch to enable ()‎ or disable ()‎ on-screen messages when motion is detected.

11.Click the Send Email switch to enable ()‎ or disable ()‎ email notification when motion is detected.

IMPORTANT: Ensure you have enabled email notifications.

12.Click the Record Channel switch to enable ()‎ or disable ()‎ recording when motion is detected.

13.Click on the numbered boxes representing channels that should also be recorded when motion is detected on the selected channel. Check the Analog All checkbox to select all.

14.The camera image appears with a red grid overlay on the entire image,‎ letting you know that motion detection is active for the entire image. Click or click-and-drag to add / remove area from the red grid.

REMINDER: Motion detection will be disabled for areas of the image without red overlay. Motion events which occur in the red overlay will not trigger motion detection. Disabling motion detection in certain areas of the image is an effective way to eliminate unwanted recordings and notifications,‎ such as those caused by trees blowing in the wind or street traffic seen through an open window.

15.Click Save.

FLIR Client 12 Software: Configuring recording settings

Your DVR / NVR system has recording settings that can be configured using the FLIR Client 12 software for PC / Mac. Basic configuration options include recording for specific channels, selecting a stream mode, and enabling pre-recording.

Prerequisites:

• Ensure that you have downloaded and installed the FLIR Client 12 software on your PC / Mac.

• Ensure that you have logged in and added your DVR / NVR system to the FLIR Client 12 software.

To configure recording settings:

1.Launch the FLIR Client 12 software on your PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings,‎ click Record to open the Record tab.

4.In the Channel drop-down menu, select a channel to set recording parameters for.

5.In the Stream Mode drop-down menu, configure the recording mode:

◦ Select DualStream to record using mainstream recording settings while using the substream for remote viewing.

◦ Select MainStream to use mainstream recording only.

IMPORTANT: You must set the Stream Mode to DualStream in order to play back recordings using the FLIR Secure mobile app. Live viewing will not be affected.

· Click here to configure Mainstream recording settings using FLIR Client 12 software.

6.Click the Record switch to enable ( )‎ or disable ( )‎ recording.

7.Click the PreRecord switch to enable ( )‎ or disable ( )‎ pre-recording of motion events.

8.Click Save.

FLIR Client 12 Software: Configuring substream recording settings

Your DVR / NVR system uses two different recording streams:

• Mainstream: a high-quality stream used for live viewing and recording.

• Substream: a lower quality stream used for remote viewing and playback.

Prerequisites:

• Ensure that you have downloaded and installed the FLIR Client 12 software on your PC / Mac. Click here for more information on locating software downloads.

• Ensure that you have logged in and added your DVR / NVR system to the FLIR Client 12 software. Click here for information on how to log in to the FLIR Client 12 software.

To configure a substream recording stream:

1.Launch the FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings,‎ click Record,‎ then click on the Substream tab.

4.In the Channel drop-down menu, select a channel to configure the substream for.

5.In the Resolution drop-down menu, select the recording resolution.

6.In the FPS drop-down menu, select the number of frames per second.

7.In the Bitrate Control drop-down, select a control method:

◦ CBR (default)‎: Constant Bit Rate.‎

◦ VBR: Variable Bit Rate. In the second drop-down, select a quality level for the video stream.

8.In the Bitrate Mode drop-down menu, select the bitrate mode:

◦ Predefined: select a preset value.

◦ User-defined: enter a custom bitrate value.

9.In the Bitrate drop-down menu, select the bitrate mode (predefined bitrate mode)‎,‎ or enter a custom bitrate between 1024-8192Kbps (user-defined bitrate mode)‎.

10.Click the Audio switch to enable ()‎ or disable ()‎ audio on the selected channel (audio-enabled camera required)‎.

11.Click Save.

FLIR Client 12 Software: Date and time on the DVR / NVR

If you would like to correct or adjust your DVR / NVR system time, you can configure time settings by enabling / disabling the Network Time Protocol (NTP), adjust Daylight Savings Time (DST), or manually enter the time using the FLIR Client 12 software for PC / Mac.

Prerequisites:

• Ensure that you have downloaded and installed the FLIR Client 12 software on your PC / Mac. Click here for more information on locating software downloads.

• Ensure that you have logged in and added your DVR / NVR system to the FLIR Client 12 software. Click here for information on how to log in to the FLIR Client 12 software.

• Ensure your DVR / NVR is connected to a Router or switch on your network using the included Ethernet cable. A constant connection to the Internet is required to use NTP.

To enable / disable NTP:

1.Launch FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under System, click General to open the General tab.

4.Click the NTP checkbox to show NTP options.

5.Click the NTP switch to enable () or disable () NTP on the system.

6.In the Server Address drop-down menu, select the desired NTP server.

RECOMMENDED: Use the default Lorex server: ntp.lorexddns.net.

7.In the Time Zone drop-down menu, select the correct region.

REMINDER: In most cases, the region should already be correct as it was configured during the DVR setup wizard. The selected region is also used by the system to intelligently determine the correct video format for that region, which may change automatically when changing the region. For example, changing the region from New York to London will also switch the video format of the system from NTSC to PAL.

8.Click Save to sync with the NTP server.

You can also enable / disable DST if required.

To enable / disable DST:

1.Launch FLIR Client 12 software for PC / Mac.

2.Under System, click General, then click the DST tab.

3.In the DST drop-down, select Enable.

4.In the Time Offset drop-down menu, select the time difference to use for DST.

5.In the Daylight Saving Time drop-down menu, select a mode of entry for effective dates:

◦ Select Week to choose DST time changes that are relative to the day of the week (for example, on the second Sunday of March).

◦ Select Date to choose a specific date and time for each DST time change (for example, on March 13th at 2:00AM).

6.Enter the desired Start Time and End Time for Daylight Savings Time. System time will move forward an hour at the start time, and back an hour at the end time.

7.Click Save.

You can also manually enter a time in your DVR / NVR system using the FLIR Client 12 software for PC / Mac.

To manually configure the date and time:

1.Launch FLIR Client 12 software for PC / Mac.

2.Under System, click General to open the General tab.

3.Click the field next to Date to select the correct date from the calendar.

4.Enter the correct time and use the Time drop-down menu to select AM or PM if using 12-hour time format.

5.In the Date Format drop-down menu, select how you want the date to appear.

6.In the Time Format drop-down menu, select how you want the time to appear.

7.Click Save.

FLIR Client 12 Software: Downloading recorded video on PC / Mac

FLIR Client 12 software allows you to download recorded video for storage or playback on your PC / Mac.

The following instructions require you to access your system using the FLIR Client 12 software and a PC / Mac.

To download recorded video:

1.Launch the FLIR Client 12 software on your PC / Mac.

2.Click Playback in the top-right corner of the home page.

3.Click the Download icon () to open the Download menu.

TIP: Video files available for download during your current playback period are shown in the Download menu.

4.Click the checkbox next to the video files you want to download to your computer. You can see the start time,‎ end time, and file size of each video before downloading.

5.Click Start Download to download the selected files on your PC / Mac.

Once you have downloaded recorded video to your PC / Mac. You can play downloaded files using the Lorex Player 11 bundled software. Click here to learn how to view and play recorded video files.

FLIR Client 12 Software: Viewing downloaded video with Lorex Player 11 on PC / Mac

When you download recorded video using the FLIR Client 12 software,‎ the software allows you to select the file type.

• For Mac users who wish to view backed up video on their computer,‎ it is recommended to select AVI or MP4 file type,‎ which can be played by most video player software.

• PC users have the option of using the Lorex Player 11 software which is capable of playing H.264 files. Click here for more information on locating software downloads.

The following instructions require you to access your system using the Lorex Player 11 software and a PC / Mac.

To view downloaded video using Lorex Player 11:

1.Launch Lorex Player 11 on your PC / Mac.

2.Click Open File to load a single video file. If you want to load a folder, click the Arrow icon () next to Open File.

TIP: If you wish to learn more about where your downloaded video file is located, click here for details on setting video download location and file type.

3.Select the file and click Open. If you are opening a folder,‎ click Add.

4.Double-click the file in the list on the right-side to begin playback.

FLIR Client 12 Software: Enabling and configuring Auto Capture of snapshots

You can set the your DVR / NVR system to record snapshots using the Auto Capture feature on your FLIR Client 12 software. Auto Capture automatically saves snapshots of a camera image at time intervals, and help to conserve hard disk drive (HDD) space during times when video recording is not required. ‎Auto Capture is disabled by default.

To enable and configure Auto Capture:

1.Launch the FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings, click Picture to open the Picture tab.

4.In the Channel drop-down menu, select a channel to configure Auto Capture for.

5.In the Stream Mode drop-down menu, select Main stream or Sub stream for Auto Captures.

6.In the Continuous Interval drop-down menu, select a time period. A snapshot will be captured at every continuous interval even if there is no activity in the camera image.

7.In the Alarm Interval drop-down menu, select a time period. A snapshot will be captured at every alarm interval while a motion event is occurring.

8.Click the Auto Capture switch to enable () or disable () Auto Capture for the selected channel.

9.Click Save.

FLIR Client 12 Software: Enabling and configuring Manual Capture of snapshots

You can quickly take snapshots from enabled channels using the Manual Capture feature using the FLIR Client 12 software for PC / Mac. Capture by default, is disabled.

To enable and configure Manual Capture:

1.Launch the FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings, click Picture to open the Picture tab.

4.In the Channel drop-down menu, select a channel to enable Manual Capture for.

5.Click the Manual Capture switch to enable () or disable () Manual Capture for the selected channel.

6.Click Save.

Once you have enabled manual capture, you can manually capture snapshots.

To manually capture a snapshot:

Click the Manual Capture icon () on the Mini Menu above a camera’s live display.

FLIR Client 12 Software: Logging in on PC / Mac

You can access your LHA / LNK Series DVR / NVR System using the FLIR Client 12 software on your PC / Mac.

Prerequisites:

• Ensure that you have completed basic setup and the Setup Wizard on your DVR / NVR system. Refer to your included Quick Start Guide for details.

• Ensure that you have recorded the device ID from the QR code label on the top panel of your DVR / NVR and the Client Port value from the system information screen on your DVR / NVR. Accessing system information.

• Ensure you have downloaded and installed FLIR Client 12 on your PC / Mac.

Once you have completed these prerequisites, you can log in to the FLIR Client 12 software.

To log into the DVR using FLIR Client 12:

1.Launch the FLIR Client 12 software on your PC / Mac.

2.Enter the Device ID of the DVR / NVR.

3.Enter the Client Port.

4.Enter the User Name.

5.Enter the Password.

REMINDER: The default password will only work if you are accessing the DVR / NVR for the first time using the FLIR Client 12 software. If you completed initial setup on the DVR / NVR,‎ you will have already created your own,‎ secure password.

6.Click Login.

7.If you are accessing the DVR / NVR for the first time from your PC / Mac,‎ you will be asked to enter a new password. Enter the password in the New Password and Confirm Password fields.

RECOMMENDED: Your new,‎ secure password should be used from now on to access your DVR / NVR locally,‎ as well as remotely using FLIR Client 12 or the FLIR Secure app for smartphones and tablets.

1.Click OK.

FLIR Client 12 Software: Manually updating DVR / NVR firmware on PC / Mac

Your LHA / LNK Series DVR / NVR can receive firmware updates:

• Automatically over a network, connected by an Ethernet cable (included). Click here for information on how to automatically upgrade firmware.

• Manually by connecting a USB flash drive (not included) to your DVR / NVR. Click here for more information about manually upgrading firmware through your DVR / NVR.

• Manually by connecting a USB flash drive (not included) to your PC / Mac and using the FLIR Client 12 software.

IMPORTANT: It is recommended to use automatic upgrade unless directed by technical support to perform a manual upgrade. Technical support will provide you with a .bin file for manual firmware upgrade. Do not power off the DVR / NVR during a firmware upgrade.

Prerequisites:

• Download and install the FLIR Client 12 software on your PC / Mac. Click here for more information on locating software downloads.

• Save the .bin file on your PC / Mac.

To manually update the DVR / NVR firmware:

1.Launch the FLIR Client 12 software on your PC / Mac.

2.Click Remote Setting.

3.Under Advanced,‎ click Maintenance > Firmware Update tab.

4.Click Scan.

5.Select the .bin file saved on your PC / Mac, and then click Open.

6.Click Start to upgrade the firmware.

7.Allow 5-10 minutes for the system to upgrade. The DVR / NVR will automatically restart when the firmware upgrade is complete.

Click here for information on how to manually update firmware using your LHA / LNK Series DVR / NVR system.
Click here for information on how to manually update firmware using your LHB Series DVR.

FLIR Client 12 Software: Modifying user accounts on PC / Mac

You can use the FLIR Client 12 software on your PC / Mac to change user passwords, change permissions, or enable / disable user accounts.

Prerequisites:

• Ensure you have downloaded and installed FLIR Client 12 software on your PC / Mac. Click here for more information on locating software downloads.

• Use a monitor and mouse to complete the basic setup steps and the Setup Wizard on your DVR / NVR. Refer to your included Quick Start Guide for details.

• Ensure that you have at least one camera connected to your DVR / NVR.

• Ensure you have logged in with your administrator account to manage user settings

The following instructions require you to access your system using the FLIR Client 12 software and a PC / Mac.

To modify user accounts:

1.Launch the FLIR Client 12 software on your PC / Mac.

2.Click Remote Setting in the top-right corner of the home page.

3.Under System,‎ click Users to open the Users tab.

4.Click the administrator or user account you would like to edit.

5.Configure the following:

◦ User Name: Modify the user name for the selected account.

◦ Password / Confirm: Modify and confirm a new password for the selected account.

◦ Enable: For user accounts,‎ click the slider to enable ()‎ or ‎disable () the user account.

6.For user accounts, edit the user permissions to your preference:

◦ Check the boxes next to any system menus or capabilities you would like the user to access.

◦ Click All to check all boxes.

◦ Click Clear to check none of the boxes.

7.Click Save.

FLIR Client 12 Software: Restoring to default settings

You can restore your DVR / NVR system to default settings using the FLIR Client 12 software for PC / Mac. You can choose to restore all settings at once, or just settings on specific menus. Restoring default settings does not affect recordings and snapshots saved to the hard drive.

To restore default settings:

1.Launch the FLIR Client 12 Software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Advanced, click Maintenance, then click the Load Default tab.

4.Click the switches next to the system menus to you would like to include () or discard () from the restore, or click All to reset all menus.

5.Click Save to confirm. The DVR / NVR will reboot automatically.

FLIR Client 12 Software: Setting a picture schedule for Auto Capture

You can configure your DVR / NVR system to set a picture schedule for Auto Capture using the FLIR Client 12 software for PC / Mac.

To set a picture schedule:

1.Launch the FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings, click Picture, the click the Picture Schedule tab.

4.In the Channel drop-down menu, select a channel to set a privacy zone for.

5.In the Week drop-down menu, select the day of the week you would like to set the schedule for.

6.The times of day during which continuous Auto Capture is enabled are represented by green bars, and motion by yellow. Click-and-drag to enable or disable continuous or motion captures during a certain time of day.

TIP: Repeat steps 5 and 6 for as many days of the week you would like to configure the schedule for.

7.If needed, use the Copy functions to copy the schedule for one day to other days of the week, or to copy one channel’s entire schedule to other channels.

8.Click Save.

FLIR Client 12 Software: Setting a recording schedule

You can set your DVR / NVR system to a custom recording schedule according to your needs using the FLIR Client 12 software for PC / Mac. For example, you can set the system to record continuously during business hours and record on motion detection only outside of business hours. A custom recording schedule helps reduce the amount of hard disk drive (HDD) space required, increasing the time your system can retain recordings.

Prerequisites:

• Ensure that you have downloaded and installed the FLIR Client 12 software on your PC / Mac. Click here for more information on locating software downloads.

• Ensure that you have logged in and added your DVR / NVR system to the FLIR Client 12 software. Click here for information on how to log in to the FLIR Client 12 software.

To set a recording schedule:

1.Launch the FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings, click Record, then click on the Schedule tab.

4.In the Channel drop-down menu, select a channel to set the recording schedule for.

5.In the Week drop-down menu, select the day of the week you would like to set the schedule for.

6.The times of day during which continuous recording is enabled are represented by green bars, and motion by yellow. By default, the system is set the record at all times. Click-and-drag to enable or disable continuous or motion recording during a certain time of day.

TIP: Repeat steps 5 and 6 for as many days of the week that you would like to configure the schedule for.

7.If needed, use the Copy functions to copy the schedule for one day to other days of the week, or to copy one channel’s entire schedule to other channels.

8.Click Save.

FLIR Client 12 Software: Setting an email schedule

Your DVR / NVR system email settings can be configured using the FLIR Client 12 software for PC / Mac. You can configure settings so that email notifications are only sent at certain times / days. You can also set separate schedules for motion events and system warnings per channel.

Prerequisites:

• Ensure that you have downloaded and installed the FLIR Client 12 software on your PC / Mac. Click here for more information on locating software downloads.

• Ensure that you have logged in and added your DVR / NVR system to the FLIR Client 12 software. Click here for information on how to log in to the FLIR Client 12 software.

• Ensure that you have set up email notifications:

◦ Lorex email server notifications setup.

◦ Custom email server notifications setup

To set an email schedule:

1.Launch the FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings, click Network, then click the Email Schedule tab.

4.In the Channel drop-down menu, select a channel to set the email schedule for.

5.In the Week drop-down menu, select the day of the week you would like to set the schedule for.

6.The times of day during which email notifications for motion events are enabled are represented by yellow bars, and system warnings by red. Click-and-drag to enable or disable email notifications during a certain time of day.

7.If needed, use the Copy functions to copy the schedule for one day to other days of the week, or to copy one channel’s entire schedule to other channels.

8.Click Save.

FLIR Client 12 Software: Setting file type and download location

Your FLIR Client 12 software allows you to set the download location and file type for video recordings and snapshots.

Prerequisites:

• Download and install the FLIR Client 12 software for PC / Mac.

• Configure the FLIR Client 12 software with your DVR / NVR system.

The following instructions require you to access your system using the FLIR Client software and a PC / Mac.

To set download location and file type:

1.Launch the FLIR Client 12 software on your PC / Mac.

2.Click Local Settings in the top-right corner of the window.

3.Click the Browse icon () next to each of the path fields to display the Browse for Folder window.

4.Select the folder you would like to save recorded video, downloaded video, and snapshots, and then click OK.

5.In the File type drop-down, select a file type for video downloads.

RECOMMENDED: For Mac users who wish to view backed up video on their computer, select the AVI or MP4 file type,‎ which can be played by most video player software.
PC Users have the option of using the Lorex Player 11 software which is capable of playing H.264 files.

6.Click Save.

Once you have set your file path, you can download your recorded videos.

FLIR Client 12 Software: Setting up email notifications using custom server information

You can use custom server information to send and receive notifications on your DVR / NVR system using the FLIR Client 12 software for PC / Mac. You can configure your email notifications to receive emails for events like motion detection or system warnings.

To enable email notifications using custom server information:

1.Launch the FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings, click Network, then click the Email tab.

4.In the Email drop-down menu, select Enable from the to enable email notifications using a custom mail server.

5.In the Encryption drop-down menu, select an encryption type.

6.Enter the SMTP port.

7.Enter the URL used by your mail server in the SMTP Server field.

8.Enter the user name for the mail server.

9.Enter the Password password for the mail server.

10.Enter the sending email address in the Sender Email field. This can be any email of your choice.

11.Enter up to 3 email addresses that will receive email notifications from the system in the Receiver fields.

12.In the Interval drop-down menu, select the minimum amount of time between email notifications. This can be used to limit the number of notifications you receive throughout the day.

13.Click Save.

FLIR Client 12 Software: Setting up email notifications using the Lorex email server

You can use the free Lorex email server (recommended) to send and receive notifications on your DVR / NVR system using the FLIR Client 12 software for PC / Mac. You can configure your email notifications to receive emails for events like motion detection or system warnings.

Prerequisites:

• Ensure that you have downloaded and installed the FLIR Client 12 software on your PC / Mac. Click here for more information on locating software downloads.

• Ensure that you have logged in and added your DVR / NVR system to the FLIR Client 12 software. Click here for information on how to log in to the FLIR Client 12 software.

To enable email notifications using the Lorex server:

1.Launch the FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings, click Network, then click the Email tab.

4.In the Email drop-down, select Default to enable the default Lorex mail server.

5.Enter up to 3 email addresses in the Receiver fields that will receive email notifications from the system.

6.In the Interval drop-down, select the minimum amount of time between email notifications. This can be used to limit the number of notifications you receive throughout the day.

7.Click Save.

Once you have enabled email notifications, you can configure your email schedule.

IPC360 Home Camera Ultimate Guide

admin — Sat, 30 Sep 2023 11:22:27 +0000

This article contains all the contents of IPC360 Home, multiple ways to add, settings of IPC360 Home camera functions, and will be continuously updated. IPC360 Home provides home users with 360 extraordinary experience as staying home when they are away from home. With the establishment of worldwide stream servers, users can easily feel home on their phone or tablet by watching, listening and talking.

-When a Pan&Tilt camera is added, you can create panoramic navigation picture，with which you can simply rotate the camera exactly to the direction you want just by a “tap”. You can set maximum 3 sets of shooting angels via panoramic navigation picture.

-With a simple tap on your mobile phone, you can initiate a 2-way conversation with your family remotely. Its specially designed microphone and speaker ensures loud and clear voice quality.
-By simply panning your mobile phone left and right, a complete panoramic view will be displayed to provide a better viewing experience. The gyroscope support, integrated in the App, is able to follow the mobile phone orientation, making it easier to see every corner being monitored.

This article contains all the contents of IPC360 Home, multiple ways to add, settings of IPC360 Home camera functions, and will be continuously updated.

IPC360 Home APP download

IPC360 Home supports Android and iPhone, you can download it from google play or app store.

IPC360 Home Camera Ultimate Guide

Login IPC360 Home

To use the IPC360 Home camera, you need to register for an IPC360 Home account and log in.

If you are using the camera without internet you don’t need an account.

Connect IPC360 Home camera to wifi

1. Click Add Device or + , to enter the Add Camera screen. To have a better service, please confirm the country selected is your current location.

2. Scan the QR code of IPC360 Home camera, the QR code is on the camera, not on the manual.

If you can’t find the QR code of the camera or the QR code is corrupted, please click on ‘QR code cannot be found or missing?’ and select wifi camera.

3. Let the IPC360 Home camera connect to the power supply, if it is a bulb camera, please connect the lamp holder and start the power.

After the camera is powered on, wait for the camera to start up, about 30 seconds, if the red light does not flash rapidly, please reset the camera.

4. Click ‘My camera light flashes in red.’, then click Next.

5. Go to your phone’s wifi list, connect to IPC360 Home Camera’s hotspot wifi, the wifi name is “IPC365 AP-xxx” or “IPC360-xxx” , after connecting, return to APP, select your wifi, and enter the wifi password.

（If you can’t find “IPC365 AP-xxx” or “IPC360-xxx” wifi, please reset your camera.）

See also IPC360 Home Camera FAQ and Troubleshooting

6. Wait for IPC360 Home camera to connect to your wifi, about 30-60 seconds, after successfully connecting, it will automatically enter the next step, and then set the name to start using it.

7. The first time you use IPC360 Home camera, you will get one month cloud storage for free, if you don’t need it, please click X, otherwise it may be deducted automatically after expiration.

Using the IPC360 Home camera without Internet

You can use this feature if you don’t have internet access or you don’t need to use IPC360 Home remotely.

1. Let the IPC360 Home camera connect to the power supply, if it is a bulb camera, please connect the lamp holder and start the power.

After the camera is powered on, wait for the camera to start up, about 30 seconds, if the red light does not flash rapidly, please reset the camera.

2. Download IPC360 Home APP, if you have logged in, please log out.
Connect the camera’s hotspot wifi in your mobile phone’s wifi list, the wifi name is “IPC365 AP-xxx” or “IPC360-xxx”, after connecting, go back to APP, click No Internet.

(If you can’t find “IPC365 AP-xxx” or “IPC360-xxx” wifi, please reset your camera.)

3. After entering the No Internet interface, you can start to use the IPC360 Home camera, it is recommended that you set a password for the camera’s wifi, otherwise anyone can connect to the camera.

4. After setting the password, the camera will reboot, reconnect the camera’s wifi, and enter the wifi password you set.

Share IPC360 Home Camera

An IPC360 Home camera can only be added by one account, to use multiple accounts at the same time, you need to share the camera to be able to.

1. Click Share or go to Share Device in the camera settings.

2. Click Share and enter your IPC360 Home account to share, you can share up to 5 accounts.

Sharing Notes:

1.Each shared user must have an IPC360 Home account. If they do not have an account, please register first.

2.Each shared user should be in the same country as you. If not, they should go to IPC360 Home > tap your avatar > change country.

3.The maximum number of shared users is 5.

See also IPC360 Home For PC: Use the IPC360 Home camera on your PC!

Recording settings

To enable the IPC360 Home camera to record, you need a memory card to work, please first insert the memory card in the camera off state, the camera can be recognised normally.

1. After inserting the memory card into the MicroSD Card interface, check if the memory card status is Normal, if it shows abnormality, please try to format the memory card.

2. You can set the Record Storage Mode and Video Quality.

Viewing Memory Card Recordings

In the camera’s live video interface, click SD Card, you can view the video saved in the memory card.

The coloured time indicates the recording time, and the yellow time indicates the alarm recording.

Motion Detection Settings

IPC360 Home camera’s motion detection is always on and can’t be turned off, if you don’t want to receive alarm notifications, you can turn off Alarm Push Notifications in the Alarm interface.

You can set the alarm sensitivity and time. The camera also has Smart Al Detection and Human Detection, which require a subscription to activate.

You can also set up Alarm Soundhe and Alarm Light. With Alarm Soundhe set up, the camera will sound an alarm when it detects movement.

Setting Alarm Light will activate a white light when the camera detects motion. (This function is available only when white light is supported)

View Alarm Messages

You can view alarm messages in the Alarm interface, and if you have inserted a memory card, click on the message to view the recording.

Night vision light settings

You can set the IPC360 Home camera’s night vision operating mode in the Night Vision section of the Video screen or the Live Video screen.

Smart Mode: Switch to Smart Mode and enjoy black and white night vision. The camera delivers a vivid, full colour image when motion is detected.

Colorful: Camera provides colourful video in low light conditions. If abnormal video is displayed, please switch to black and white mode.

See also IPC360 Home Camera FAQ and Troubleshooting

Black & White: Camera provides black and white video in low light conditions.

Sound Settings

In Sound Settings, you can turn off the IPC360 Home camera’s voice prompts, adjust the sound volume and turn off the microphone.

Turn off the indicator light

In Advanced, you can switch off the camera’s LEDs, Status Light is the switch for the LEDs.

Motion Tracking Settings

The IPC360 Home camera can follow the movement of an object, in the Live Video screen, click Trace to start motion tracking.

Pan-Tilt Control

In the Live Video interface, click Pan-Tilt to control the IPC360 Home camera to rotate up, down, left and right.

save location

You can save the current position of the camera, and later on you just need to click on the picture to make the camera start rotating to the specified position.

1. Click Collect, enter a name, and click Save.

2. Click on My Collections and the camera will rotate to show the view of your collected location.

3. Support timer. Once you have set a timer, the camera will automatically return to this position after manual adjustments or motion tracking.

How can I see multiple IPC360 Home cameras at once?

In the Live screen, click the first icon to enter multi-screen mode, click + to add another camera.

(Not available in no internet mode)

Why do I connect to IPC360 Home camera’s hotspot wifi, but the app doesn’t show the connection screen?

1.Please try to turn off the mobile phone SIM card network, and then reconnect.

2.If it is Android mobile phone, it may prompt can’t network, switch wifi, please don’t click switch, make sure the mobile phone is connected to the wifi of IPC360 Home camera.

3.If it is an Apple mobile phone, please check whether the Local Network permission is turned on or not.

4.Reset the camera, and then reconnect it.

5.If none of the above solves the problem, then it may be a problem with the camera, please contact our technical support.

Reset IPC360 Home camera

1.Press rest button for 5 seconds until red light flashes 3 times per second.

2.Or unplug the camera and plug in, then repeat step 1.

IPC360 Home Camera FAQ and Troubleshooting

Why is my IPC360 Home Camera offline?

1. Check the router network

To check if the router network is stable, use other mobile devices or laptops to connect with the same router and see how it works.

2. Re-powering the IPC360 Home Camera

Please re-power the camera and wait a minute to see if the camera comes back online.

3. Check the WiFi network signal

To avoid your IPC360 Home Camera going offline, move the camera closer to the router for a stable WiFi network.

4. Reset the camera

Please long-press the Reset button till the red status light flashes, then reset the camera again.

How to fix IPC360 Home Camera Connection Failed?

1. Check for the following problems, and then reset the camera to reconnect it.

• You have entered an incorrect Wi-Fi account or password.

• The router you’re using can’t access the Wi-Fi network.

• The device is currently switched off.

See also Set Up IPC360 Home Camera User Manual (Ultimate Guide)

2. Reboot the router, sometimes the router malfunction cause not connect to the new device, reboot the router can be solved.

3. Keep the camera close to the router, so that the camera can receive strong wifi signal.

• Device IP address is conflict with other IP addresses on the LAN

• The router has set whitelist or blacklist

Why does IPC360 Home camera show offline after changing location?

After IPC360 Home camera power on, wait for 1-2 minutes, it takes time for the camera to connect to wifi.

If it shows offline for a long time, it means that the camera can not connect to wifi at the current location, please change the location.

How to reset IPC360 Home camera

When your IPC360 Home camera is abnormal or offline, you can try to reset the camera.

1.If your camera is online, delete the camera in the app, the camera will be reset automatically.

2.If your camera is offline, press and hold the reset button for 5 seconds to reset the camera.

3.After reset the camera, the camera will be restored to factory settings, you need to connect to wifi again.

What is the hotspot wifi name for IPC360 Home camera?

The wifi name of the camera is “IPC365 AP-xxx” or “IPC360-xxx”, if you can’t find the wifi of the camera, please make sure the camera is powered on, then reset the camera.

What is the hotspot wifi name for IPC360 Home camera?

IPC360 Home camera’s hotspot wifi has no password by default, if it prompts for a password, it means you have set a password, please reset the camera if you forget the wifi password.

See also IPC360 Home For PC: Use the IPC360 Home camera on your PC!

Do IPC360 Home cameras support ONVIF or RTSP?

IPC360 Home all cameras do not support onvif or rtsp

Can I use the IPC360 Home camera without an internet connection?

Yes, the camera has a hotspot wifi, you can connect to the camera’s wifi to use the camera.
Please check the manual

Why do I connect to IPC360 Home camera’s hotspot wifi, but the app doesn’t show the connection screen?

1.Please try to turn off the mobile phone SIM card network, and then reconnect.

2.If it is Android mobile phone, it may prompt can’t network, switch wifi, please don’t click switch, make sure the mobile phone is connected to the wifi of IPC360 Home camera.

3.If it is an Apple mobile phone, please check whether the Local Network permission is turned on or not.

4.Reset the camera, and then reconnect it.

5.If none of the above solves the problem, then it may be a problem with the camera, please contact our technical support.

IPC360 Home For PC: Use the IPC360 Home camera on your PC!

IPC360 Home is a security camera app, you need to work with the camera to use.

IPC360 Home only supports Android and iPhone, there is no computer client.
But, you can use IPC360 Home APP by installing Android emulator on your computer

How to Install IPC360 Home for PC

Download Bluestacks

You need to Download BlueStacks on Windows or Mac PC first. Afterward, you have to start the installation of BlueStacks on your computer.

It is similar to any other software installation procedure on a PC. Run the setup, Allow the software to make changes in your computer, and then it will start to install.

In the second step to get IPC360 Home Download for PC, users have to enter Google Account. After the installation of BlueStacks, you will see the emulator home screen. Locate the Google PlayStore and launch it.

First-time users have to enter Google Account which is already in existence. Or, users can create a new one if unavailable.

Here the final steps arrive, now users are ready to use IPC360 Home on Laptop or desktop. Users got 2 options to accomplish the task.

1. Visit the Google Play Store > Search for the IPC360 Home App > Install it.

2. Downlaod IPC360 Home APK on PC > Drag and Drop it inside BlueStacks > Allow the emulator to install.

That’s how you can install IPC360 Home for PC.

See also Set Up IPC360 Home Camera User Manual (Ultimate Guide)

How to use IPC360 Home For PC

To use IPC360 Home For PC , and mobile phones are the same, you can check this manual.

IMS300 SURVEILLANCE SYSTEM USER MANUAL

admin — Wed, 27 Sep 2023 18:30:21 +0000

IMS300 is a professional surveillance system software which support muti-user, multi-window and multi-language , voice talk, EMap, alarm and etc. IM300 is compatible with various access devices. This is a stable, reliable and easy operation system.

IMS300 is software applications for embedded network CCTV monitoring equipment including NVR,IP Camera, IP Dome, PCNVR , decoding device and AV decoding card, it can support real-time preview, remote configuration, recording,playback, alarm, electric map and etc..

Simple Component Design：Multiple components can be installed in one PC For a highly integrated.

550 end users System: Add as much as 50 end users, fully meet the various system permissions management solution.

Find back the password with the super user permissions batch function.

Interface container processing mode: Elaborate method of container handling, simplifies the screen and single switch, significantly improved screen operation experience.。

Channel management mode：Add the channel management mode, adapt the IP monitoring more.

Compatible with custom tools to generate configuration files.

Consider more for UE ：Provide visual image type control panel based on the UE, reverse the USES the required type.

Need only visible display mode:on client component interface elements,joined the need only visible display mode,the calendar,time,the toolbar,the system info,etc,.to join the design pattern.

1.2Configuration requirement

Lowest requirement of client to run IMS300 see below table 1-1:

Table 1-1 lowest configuration

Parameter	Introduction
CPU	Intel Pentium IV 3.0 GHzor more
RAM	DDR3 1GB
HDD	Available space is more than 10 GB
Operation System	Microsoft Windows 7、Microsoft Windows 8.1、Microsoft Windows 10
Display Resolution	Resolution above 1024×768, suggest to use resolution of 1280×1024 Hardware support version above DirectX9.0c

Progarm Install

Below shows detailed installation procedure of IMS300：

Step one: Double click IMS_300_V1.1.2 Trial.exe to install this program;

Step two: Complete the installation following the guide, click【Next】, see “Figure 2-1”:

Figure 2-1

EseeCloud Mobile PC App Full Guide

admin — Fri, 22 Sep 2023 19:37:42 +0000

EseeCloud Is A Simple, Stylish, User-Friendly And Powerful Mobile Video Surveillance Software. We Are Committed To Continuously Improving Our Video Processing Technology And Video Innovation Technology, And Providing Global Security Products, Professional Industry Solutions And Superior Services To Continuously Create Greater Practical Value For Our Customers.

Download

Android

IOS

EseCloud For Pc

Related app

IP PRO

VR CAM

EseeCloud Mobile PC App Full Guide

FAQ

When added by LAN or cloud lD,indicate “device is not online” or “device is not registered”

1.Please make sure the network is normal and already enable DHCP on router.

2.lf users manually change network parameter of device,please change it to default parameter. Just press reset button for 10 seconds.

Device is online and there happen alarm , but cellphone gets no message?

1.Please make sure the APP is on and allowit to get APP push message,then it can get alarm notification.

2.After enable push message,check cellphone setup-application management,find out the “Eseecloud ” and enable to get push message.

Indicate “SD card error” after insert SD card.

1.Only support SD card max 128GB and FAT32 format. If the system file is error,please formart the SD card and choose FAT32 format.

2.When SD card is ruined or file system is wrong,please try to change or re-format the SD card.

Why the playback recording video content is uncontinuous?

1.For saving the room of SD card and extend the lifetime,device will only make recording when detect the actived image ,that’s why the recording content is uncontinuous.

Can the device support be powered by USB or power bank?

1.Suggest to use original power adapter. If use other adapter with the power is not stable,the device may be damaged.

Device preview help

Different devices support different functions. Preview interface only shows the functions supported.

Cloud storage details

Features

1. What is cloud storage? The cloud storage function is a video storage function developed based on technologies such as moving object detection. Cloud storage is divided into two types: alarm recording and full-day recording. Alarm recording refers to triggering the camera alarm when someone passes by or moves in front of the camera. The camera will automatically record and upload it to the Cloud Space Security Center for encryption. You can use it with confidence.

Tips:

(1) As long as you purchase the cloud storage service, you can get the corresponding cloud space. For example, if you purchase the cloud deposit monthly package, the cloud space is valid for one month, and it will take effect from the successful purchase.

(2) The storage time of cloud storage video is determined by the type of package. If you open the cloud storage package for 7 days, the camera cloud video storage period is 7 days. The 30-day cloud storage package will be opened, and the camera cloud video storage cycle will be upgraded to 30 days. If you open a 7G/month cloud storage package, then your cloud recording storage space is 7G in this month. After the space is full, the cloud recording will not be saved. The stored video will be saved for one month.

2. What are the advantages of cloud storage? The video is safer: the video cloud storage can not steal, safe and reliable. More efficient viewing: generate alarm video in real time, quickly grasp the alarm situation, the video is clear and smooth without jamming Cloud storage: Camera video is stored in cloud space, no space limit, and unlimited cloud storage space.

Cloud deposit purchase and exchange

1. How to buy a cloud storage package?
Click the device list device “Cloud Record” button or the personal center “Cloud Mall” – enter the “Cloud Mall” interface – click “Switch” to select the device you want to purchase and the device channel – automatically select the appropriate package for you after the selection is completed – click ” Buy now” Once the payment is complete, you can turn on device cloud storage.
Tips:
(1) Cloud deposit does not support return and exchange after purchase, and does not support refund;
(2) The purchase channel of the device is determined by the number of package service channels of the system. If the system has only two packages with service channels 1 and 3, then the device can only select 1 or 3 purchase channels;
(3) Cloud storage is only bound to the purchase user. The device with the cloud storage is deleted and added to the new account. Under the new account, the device will not be able to continue to enjoy the cloud storage;
(4) Cloud storage is purchased by a single device and device channel, and multiple devices and multiple channels need to correspond to multiple cloud storage packages;

2. How to redeem the cloud storage package?
Click the device list device “Cloud Record” button or the personal center “Cloud Mall” – enter the “Cloud Mall” interface – click “Use Cloud Saver Code” – enter the “Scan Redemption Code” interface, scan the valid redemption code – enter the ” redemption code” Payment interface” – select the device and channel to be redeemed – click ” redeem now” to complete the redemption

Tips:
(1) The number of channels for redemption Device is determined by the number of package service channels generated by the redemption code (if the service channel of the redemption code package is 4, then the device can only select 4 channels to purchase);
(2) There is no charge for redeeming the code cloud storage package using the redemption code, and each redemption code can only be used once;

Cloud video introduction

1.cloud video types and abnormal conditions

Cloud recording is divided into two types: alarm recording and full-day recording.

Alarm recording, the video will only be uploaded when the camera detects that someone has passed, the item has been moved, and the camera alarm is triggered.

Recording all day means that the camera will automatically record when it is online and in good condition. It will be detected 24 hours a day and encrypted and uploaded to the cloud space.

The cloud video is lost when the device is deleted, the device uploads the cloud video, and the device is disconnected from the network. The device and the server are disconnected. The device network bandwidth is insufficient and the device cannot upload video and video.

2.How to turn off the automatic upload function of cloud recording?

After purchasing the cloud storage package, the cloud recording function will be automatically enabled.

You can click the “Cloud Recording” button corresponding to the device list to enter the cloud recording interface. Click the cloud storage service icon to enter the “Cloud Storage Service” – disable the cloud recording function.

Tips: After the cloud recording function is turned off, the validity period of the cloud storage will not be extended;

Cloud retention period

1.Cloud deposit validity period
Cloud deposits take effect from the date of purchase, that is, the validity period of cloud deposits is: “at the time of purchase” to “the same time point after one month / one year later”. For example, the cloud deposit package of 7 days/month was purchased at 0:00 on April 1, 2019, and the validity period of the cloud deposit is a natural month. It is: 0:00 on April 1, 2019, and O:00 on May 1, 2019.

Tips: The validity period of the channel cloud is the sum of the time of all the cloud storage packages in the channel. For example, channel 1 purchased two 7-day/ month cloud storage packages at 0:00 on April 1, 2019, then the cloud storage validity period is: 0:00 on April 1, 2019, and June 1, 2019. 0:00 on the day.

2. Can the cloud validity period be suspended?
Cloud storage is timed from the date of purchase, and will not stop during the time. after the user purchases the cloud storage, the action of deleting or stopping the uploading of the video can not affect the cloud expiration time

Cloud storage renewal

1. How to renew the cloud deposit package?
(1) Conditions for cloud surviving fee: The current device has purchased the cloud storage channel to purchase or renew the cloud storage package;
(2) Process of cloud surviving fee: Click the device “Cloud Recording” to enter the cloud recording interface click the “Cloud Storage Service” icon to enter the cloud storage service – select the channel to renew the fee – click the “Renew Now” button below to enter the cloud mall interface – Select the channel and package for renewal of the device – click on the renewal fee immediately to complete the renewal.

Tips: When you are renewing, if the renewal plan are using the package and the other channels of the package meet the renewal conditions, it will default to select previous package and channel.

Cloud storage migration

1. Unbound cloud service migration

(1) Conditions for migrating cloud services: The current account has a cloud storage service of unbound devices;

(2) Migration cloud service process:
After the device is added successfully, if the device meets the service migration conditions, the migration prompt box is displayed. After confirming, select the service that needs to be migrated to the newly added device, and click “Migration”.

If the device is a single-channel device, the device migrates directly to the device list interface. If the device is a multi-channel device, you need to select the number of channels equal to the number of services to migrate.

2. Offline device cloud service migration
(1) Offline device cloud service migration conditions: the current account has offline devices that have been bound to the cloud service;
(2) Migration process:
After the device is successfully added, if the device meets the service migration criteria, the migration prompt box is displayed. After the determination, the device iumps to the miaration interface.

b. Select an offline device to migrate. If the offline device is multi channel, you need to select the migrated device channel.

If the device is a single-channel device, the device migrates directly to the device list interface. If the device is a multi-channel device, you need to select an equal number of channels to migrate.
Tips: Do not migrate all day recording cloud services to NVR devices

Device preview help

Different devices support different functions. Preview interface only shows the functions supported.

Light control:setup on/off,brightness,color temperature for light control device

Screenshot:snapshot current preview image

Recording: record current preview video

Full screen:tap button and switch to landscape viewing

Calendar:choose playback time to show all recording files wanted

Remote playback: device must to be inserted TF card.

Two way talk:press the button and talk for a long time

Installation mode:swith to wall installation and ceiling installation mode

Display mode: at ceiling installation mode,there have fisheye mode,cylinder mode,corridor mode and fulI screen mode

Cruise: setup auto cruise .

Sound:setup the sound on/off

Swith code stream:switch HD and SD

Split screen dispaly: choose screen channel number

Screen aspect ratio: can set the screen aspect ratio

PTZ control: control the movement of high speed dome

Timeline:drag the time line left and right to choose recording period . Use fingers to zoom in or zoom out the timeline

App Operation

Log in

This APP support “account log-in”, third-party log-in” and local experience”.
Account log-in: At log-in interface, input user name/cellphone number/email address and password, click ‘0K” and log in.

Third-party log-in: Click the icon of third-party network social software, authorize the APP to log in.Local experience: Users can use the APP without log-in.
Remember the password: Supportremem-berring the account and password that have been logged in, which is convenient for switching account login.
Note: Please pay attention thatLocal experience” mode will be stored at local.Once data is lost, it can’t be restored.

IP PRO Log in

Registration

Input cellphone number/email address to register, get verification code.
Input verification code and password, click “OK”. After registration it will move to device list.
Note: Each cellphone number/ email address can be used for registration once.

IP PRO RegistrationIP PRO Registration

Reset Password

Input registered cellphone number /email address to get verification code. Input verification code, reset password and click “OK”.
Then go back to log-in interface, log in with new password.

IP PRO Reset Password

Add Camera

Add device

Method 1: Enter to device list interface after login, click the t’ button in the upper right corner of the interface, and select the add device” button.
Method 2: Click the’+’ button in the interface to enter directly to add device interface.

add camera

1. There is a QR code on the device body:
Scan the QR code on the device,display the device ID of the current device , click the Add ICON below jump to the prompt interface of operation guide.

add cameraadd cameraadd camera

2. Can’t find the device QR code :
lf there is no QR code on the device, click ‘Other ways to add’ and then select ‘Standalone camera’.

add camera

3. Please connect your mobile WiFi to the device hotspot.

Open Settings-> Select Wireless LAN > Select ‘IPCXXXXXXXXX’ device hotspot.

Connect hotspot,default password：11111111

add camera

4. After connecting successfully,return to APP.

Remote View: View video via WIFI or other network, please select Remote View.(most people choose)
Direct Connection: View video without network ,select Direct Connection. (few people choose)

5. Select Remote View to continue.
Select your wifi and enter your wifi password, then click Confirm .

add camera

6. Configuring, do not unplug the network! The network configuration process may take 1-2 minutes, please be patient.

add camera

7. Set device name and device password.
For added security, please set a password.

add camera

Device Sharing
Generate shared QR codes ln the device list, click the “Share” button, set the right to share, choose to share, and generate QR codes.

Device SharingDevice SharingDevice Sharing

Scan and share QR code.
click on the’+’button in the upper right corner of the interface to enter to add device interface, click on scan add device, enter to scan interface, scan shared device QR code, after display the scan results then return to device list interface.
Note: You need to allow access to the camera and album to use this function properly.

Scan and share QR codeScan and share QR code

Windows

Video playback

Playback four steps：①Select device channel ②Select video type ③Select playback date ④Confirm search video

• Retrieving the video requires three conditions of ‘device channel + recording type + playback date’.

• Video types include: motion detection, timing detection, alarm detection, and manual detection. Generally, all types of videos can be retrieved by default.

• The selection of the device channel can directly affect the retrieval result. Be sure to confirm the online status of the device before recording.

Device channelVideo typeDate selection

Timed playback

• Timed playback：Select the timed playback operation, enter the recording effective time point in the time frame, and confirm that it can be played immediately (effective time point refers to: the time retrieved by video playback)

• Time drag playback：Adjust the time scale and drag the cursor on the timeline to the corresponding time (as shown in Figure 2 below)

Timed playbackTimeline

Video sync

Steps：①Retrieve video ②Check sync ③Switching time point

• Date: Check the synchronization switching time point, the channel synchronization will not take effect.

• Time: Check the synchronous switching time point. The recording time of each channel will not take effect at the same time.

Video download

Batch download：Enter the time period to be downloaded at the start time + end time according to the needs of the retrieved recording time range.

Time period download：The time period of the video recording will also be displayed in the download resource. Click the download button for any time period according to your needs.

Custom bulk downloadSelect time period to download

Other functions

Playback control：Support playback/pause/stop control in video playback, select the screen form in playback and click operation

Time scale adjustment：The settings in the Setup Wizard are not set. The playback timeline scale will default to 60 minutes. You can also modify the scale value by clicking ‘Reduction’ or ‘Magnify’ during video playback.

Playback controlAdjustment scale

User parameter

Basic Settings

Split screen number：The selected split screen number is displayed after the re-login, and the CMS provides split screen 1/4/6/8/9/16/25/36/49 nine forms of choice.

Display language：CMS currently defaults to 9 display languages, such as Simplified Chinese and English. When you choose to log in again, you will switch to the corresponding language.

Login Method：The cloud login mode is online. You need to connect to the external network when you log in. The local login does not have this hard requirement.

List style：The list style includes tree shape and graphics. The replacement is only the real-time preview interface and the display of the device list under the playback interface. The device list under other interfaces is unified into the tree list style.

Path modification：

①Screenshot path: The screenshot file is saved in the snapshot folder by default, and can be saved in other paths according to its own needs.

②Local recording path: The local recording file is saved in the record folder by default, and can be saved in other paths according to its own needs.

③Video download path: The files downloaded by the playback video are saved in the video_download folder by default, and can be saved in other paths according to their needs.

Preview sync time：Check the time when the device is previewed and the computer will be automatically synchronized (only ipc is supported)

note：After modifying the settings, click “Finish” and you will need to log in again. (It is best not to modify it to a directory containing Chinese)

advanced settings

Time zone setting：The local time zone can be selected according to the actual situation.

Automatic lock：Check the auto lock and enter the integer in minutes in the time frame. If no operation is performed on the CMS within the time of the input, the CMS will automatically lock.

Automatically connect video：After logging in to the auto-connect video, log in to the CMS and automatically connect to the device added to the device list. The number of connected channels is the number of split screens in the basic settings.

Basic Settingsadvanced settings

User login

Local login

①Enter account + password ②Click to login

• Local login can be logged in using the default account admin (the initial password is blank)

• Local login mode can choose remember passwords orautomatic login (automatic login is not possible when auto lock status is enabled)

• Click the string in the login forgot password to be encrypted. Different accounts correspond to different encrypted passwords

• The account number box can display three accounts that are mostly used recently.

• Switch to cloud login

note:

• The current CMS version of the user name can only use “admin”, the initial password is empty. In order to prevent potential safety hazards, please be sure to modify the initial password after the initial login to prevent unauthorized access to your device or other adverse consequences.

• For better protection of your privacy and improving product security, we strongly recommend that you set up complex passwords based on the following rules: greater than 8 characters, including uppercase and lowercase letters, numbers, special characters, and so on. Please understand that it is your responsibility to properly configure all passwords and other related product security settings.

Cloud login

• User login：①Enter ‘account+password’ ②Remember password and automatic login (optional) ③Click to Login

• Register an account：①Enter ‘new account + password + email’ ②Click to register now

• Retrieve password：①Enter ‘Account+Mailbox’ ②Click to get verification code and enter ③Enter a new password ④Click to complete

Note:

①The cloud login should be logged in with the registered account (the account registered by the mobile app can be logged in)

②Registered account is recommended to use a valid mailbox, easy to retrieve passwords and other special circumstances

③After registering an account, you need to log in to the email address you entered during registration to activate the email address (click the received link to verify)

④The mailbox status is not activated, and cannot be retrieved after forgetting the password (activation period is two days)

⑤The first time you use EseeCloud_CMS, the software’s time zone will automatically sync with your computer, and you can change it later in the advanced settings.

More features

User Management

New user：①Click New User ②Enter username (required) + note name (optional)③Click to confirm

Modify permissions：

Default: The default permissions include screenshot, video, PTZ settings, video playback, remote download 5 items

modify：①Click edit permission ②Check the permissions and devices/channels that need to be assigned to new users (you can click to select all) ③Click to confirm

Other functions：

①Clear password: If the login password of the new user is forgotten, you can log in to the newly created user again by directly clearing the password and the internal setting data can be retained.

②Modify the note: Add a note, change the note or delete the note, go to the modify note operation

③Delete user: If you feel that the newly created user is not necessary, click delete user to delete the user.

New userModify permissionsModify user

Log query

Inquire：①Confirm ‘start time + end time’②Confirm ‘log type’ (including: alarm log, login log, operation log)③Selected area ④Click to query

Log query

Resource management

Screenshot：

search for：①Select ‘start time+end time’ ②Click search

Preview：①Method one selects ‘preview’ for right-click operation ②The second method is the screenshot file retrieved by direct click.

delete：①Method 1 Select ‘Delete’ for the right-click operation. ②The second method is to enter the screenshot preview state and click to select ‘delete’.

location：①Method 1 Select ‘Open location’ for right-click operation②Method 2 is to click ‘Save Location’ in the resource information.

Resource information：‘user, resource size, resolution, device name, associated channel, screenshot time, save location’, including the above content (as shown in Figure 2)

Replacement size：‘Original size, maximize, zoom in, zoom out, resource information, delete’, the screenshot preview status includes the above status/function that can be switched to

video：

search for：①Select ‘start time+end time+’②Select the recording type (including: preview video, playback video, default all types)③Click search

Resource information：‘user, resource size, recording type, device name, associated channel, recording time, save location’, including the above

Other functions：The operation steps of ‘preview, resource information, location, delete’ function are the same as the screenshots. For details, please refer to the operation in the screenshot.

Right click operationResource information

System Info

Version Information：The content is displayed as follows ‘version number, date’

change Password：①Enter ‘original password + new password + confirm new password’②Click to confirm ③Re-login verification password

sign out：Click the ‘Exit Login’ button to quit the login status of the current account.

System Info

Live Preview

Connection/Disconnection

The list style is treeshape:

connection：

①Double-click on the selected device/channel to enter the connected video state.

②After selecting the device/channel, right click and select “Connect Video” to enter the connected video state (Figure 1)

disconnect：

③Double-click to disconnect the current connection after selecting the connected device/channel

④After selecting the device/channel, right click and select ‘Disconnect’ to disconnect the current connection.

Figure 1

List style is graphic：

①After selecting the device/channel, click the play button on the device list to enter the connected video status.

②After selecting the device/channel, click the stop button on the device list to disconnect the current connection status.

③Right-click operation connection/disconnection is consistent with the tree list style. The specific operation can be referenced.

Note：poor performance of the computer will directly affect the smoothness of the preview video. It is recommended that the number of channels connected to the device be gradually increased

Video/screenshot

Video：

①Click the Record button on the toolbar to enter the video recording status (as shown in Figure 1 below)

②After the video operation, click the record button again to stop recording.

Note：

①The actual recording duration is not equal to the time difference between the start recording time and the end recording time.

②If the device network is interrupted, the recording will succeed but no video file will be saved.

③The channel is maximized or minimized during recording, and the recording will stop.

Screenshot：

Click the screenshot button on the toolbar to enter the screenshot status (as shown in Figure 1 below)

Note：

①If the switching stream video is not loaded, the screenshot operation will be saved.

②The screenshot does not have the function of continuous screenshots. Clicking the screenshot button once will capture an image.

Figure 1

Panorama mode

enter：

①Double-click the channel screen to enter the maximized state, right click and select “panoramic mode” to switch to the panorama mode, enter the panorama, and the code stream is automatically switched to HD.

②The channel screen is in 1 split screen mode, and the panorama mode option is available on the right toolbar. Click to select to switch the panorama mode.

drop out：

①Click on Panorama mode on the right toolbar and select ‘Exit panorama’ to exit panorama mode

②Exit the panorama mode by exiting the screen from the split screen state.

Panorama modeCylindrical modeExpand modeSplit screen modeQuad screen modeSix-screen mode

Note：

①In the local login mode, you can select 6 display modes in the panorama mode, including: panorama, cylinder, expand, 2 split screen, 4 split screen, 6 split screen

②In the cloud login mode, you can select 4 display modes in the panorama mode, including: panorama, cylinder, split screen, quad screen

• Installation mode：

Suspension: the direction of the cruise is clockwise

Wall-mounted: the direction of the cruise swings left and right

• Cruise mode：

Speed: Cruise provides speed 3S / speed 40S / speed 60S three options, corresponding to slow / medium / fast three speeds

Stop: Pause the current state of the cruise, left click on the channel in the cruise or select the stop cruise button in the cruise mode to click

Panorama modeInstallation modeCruise mode

PTZ control

Cruise / PTZ / Zoom / Focus / Aperture / Preset：

The PTZ control function can be used only when the PTZ device (such as a ball machine) is connected to the main control device (such as NVR or DVR).

Cruise is to directly perform the screen cruise operation. The pan/tilt is to adjust the lens direction and zoom to replace the mirror multiple.

PTZ speed level controlcontrolZoom, focusPreset

①：Adjust the PTZ control speed (default level is 6)

②：Adjust lens direction and cruise

③：Adjust the zoom and focus of the PTZ camera

④：Set and call the set bit, adjust the lens to the specified position, set the preset position, input the preset position later, click to call, the lens will automatically move to the specified position

Split screen number

• The client provides 1 split screen / 4 split screen / 6 split screen / 8 split screen / 9 split screen / 16 split screen / 25 split screen / 36 split screen / 49 split screen, nine split screens can be switched at will

When the number of connected device channels is greater than the current number of split screens, the displayed split screen will automatically increase, reaching 49 split screens.

Split screen number

Other functions

• Sharpness switching: SD SD and HD HD toggle buttons

• sound：①Selected screen channel ②Click to turn off/on sound

• Intercom：①Click the intercom button to open the intercom②Left-click and hold the connection to talk, click the exit button to exit the intercom

• Help: The help buttons under each interface are the corresponding function instructions.

• Recording: When the live preview channel is recording, the icon is flashing.

• shut down：①Click to exit the login button ②Click OK to log out and return to the login screen.

Other functionsIntercom

Introduction to EseeCloud CMS

Function introduction

CMS is called Camera Monitor System. It is a camera monitoring client for online preview image, video storage, remote playback, device management, video/screen download and other functions.

It is suitable for DVR, NVR, IPC, VR CAM, Wifi IPC and other devices.

Camera suitable for IP PRO, VR CAM, EseeCloud app.

CMS has the following characteristics

Interface containerization processing mode: In the interface design of the client component, the containerized processing is carefully adopted, which simplifies the processing mode of multi-screen and single-screen switching, greatly improves the multi-screen operation feeling, and adapts to the development trend of a multi-screen PC.
.

Channelized management mode: In the client component design, channelized management mode is added, and the traditional design mode with device as the core subject is abandoned, which is more suitable for the development direction of IP monitoring.

Operating environment

Operating system:Microsoft Windows7 / Windows 8 / Windows 10 (32/64 bit Chinese and English operating system)

OSX 10.9 or higher (64-bit Chinese and English systems)

CPU：I3/2.4GHZ or more

Memory: 4GB or more

Graphics card: integrated graphics (Intel HD 4000 and later), discrete graphics (NVIDIA GeForce GTX 460 and later)

note

Preview multiple video or high resolution video at the same time, requiring higher hardware configuration and network bandwidth

Installation login

Installation and operation

Step 1: Run the EseeCloud_Setup_3.0.1.exe installation package

Step 2: Select the display language when installing

Step 3: Read and determine whether to accept the agreement

Step 4: Determine the path to the installation

Step 5: Installation is complete and you can choose to run immediately

1. Running program2. Choose a language

3. Reading agreement

4. Determine the path

5. The installation is complete

Frequently Asked Questions

Question one：After installation, open the CMS and display “Cannot load plugin”?

Answer one：

1.Please confirm whether the installation path uses Chinese when installing, and the plugin is temporarily not compatible with Chinese path.

2.After confirming the non-Chinese path, if the problem persists, you can contact technical support for assistance.

Question two：After connecting multiple channels of video (more than 30 channels), videos stop for a few seconds , all channels are automatically disconnected into the black screen. The device connected again has no response. Do we need to restart the CMS?

Answer two：The new version of CMS3.0.1 runs with higher memory. If you connect many channels by the lower configuration computer, the computer system will run out of memory, causing the CMS to run abnormally. If the computer configuration is slightly lower, it is recommended not to connect too many channels. The optimization work has been planned for this situation.

Question three：When CMS is installed on the OSX system, it displays “File is corrupted” or “Unable to open” when it is opened?

Answer three：

1.Open “System Settings” → “Security and Privacy” → “Allow applications to be downloaded in the following location”, check “any source” (applies to versions prior to OSX10.12.X);

2.Open “Terminal”, enter the string “sudo spctl –master-disable”, press the “Enter” key, enter the sudo password (applicable to versions after OSX10.12.X). If the above method still does not work, please contact us to help you solve it.

Question four：After starting a window and flashing, it will not start or XP will appear. Open the software to indicate 0a00000000 memory referenced by 0x00000000 instruction. The memory cannot be ‘written’.

Answer four：Large probability video card driver problem, update the graphics card driver can solve

Question five：It shows mfc100u.dll lost when opening computer

Answer five：Install VC++2010 library to solve the problem

Foreword

Welcome to use our products! We are very honored to get your trust.

In order to have a general understanding of our product CMS and facilitate your use, we have specially configured this manual for you, including the function introduction, operation steps, precautions, etc., which are essential guides for your use of this product.

Please read the instruction manual carefully before use. I believe it will be of great help to your effective use of this product. In addition, if you have any questions during the use, please feel free to contact us, we will be happy to serve you.

Applicable Model

This manual is for the camera monitoring system CMS.

Statement

This manual may contain areas where the product functions or operations do not match, or where the technology is inaccurate, or a typographical error. For such problems, our company will update the manual content according to product updates, and regularly update the hardware and software products described in this manual. The updated content will be added to the new version of this manual without prior notice.

The contents of this manual are for reference guidance only, and are not guaranteed to be identical to the actual product. Please refer to the actual product.
.

Agreement

In order to simplify the description in this manual, make a convention:

The camera monitoring system CMS is referred to as CMS or software for short;

DVR, NVR, IPC, VR CAM, WIFI IPC equipment, etc., collectively referred to as equipment;

Click for the left mouse button click, double click for the left mouse button to double click;

Some pictures are schematic, please refer to the actual interface of the software;

A “note” hint text may appear in this article to indicate that the operation is potentially risky, and ignoring the text may result in errors or unpredictable results.

Equipment management

Add device

Add a LAN device：①Enter the device management interface ②Refresh LAN device ③Check the device and click Add (LAN device can be filtered by entering IP/ID in the filter box)

Add cloud ID device：Manually enter the device ‘cloud ID number + channel number’, select ‘type’ according to the actual situation of the device, and the rest can click to confirm (the password can be selected according to the actual settings of the device)

Add an IP/DDNS device：Manually enter the device ‘IP/DDNS+port+channel number’, select ‘type’ according to the actual situation of the device, and the rest can click OK.

LAN add

Modify device

Device modification：In the device management or preview interface, after selecting the device and clicking Modify, the device interface will be loaded.

Regional modification：In the modify device interface, click the area drop-down box.

Group modification：After selecting the group under the device management interface, click the modify button to load the modified group information interface.

note：Modify the channel name, panorama, and channel type corresponding to the channel number in the device.

The panorama or channel type corresponding to each serial number is independent.

The channel device in the device needs to be in the panoramic state. You can select the corresponding channel serial number to modify the panorama. And channel type

Device modificationGrouping

Remote setting

VR CAM/gateway Remote setting

Setup steps：①Selected device ②Click Settings / Connect Device and click the Remote Settings button (as shown in Figure 1)

Device Information：Content includes device model, device ID, OEM serial number, firmware version (providing check updates)

Function setting：The audio, prompt tone, prompt language, and display mode and resolution can be set on the configuration.

Alarm system：The content includes motion detection, message push, motion detection sensitivity, and synchronization time function. If daylight saving time setting is available, you can set daylight saving time.

TF card settings：TF card status, available / total capacity, TF card formatting function

note：

①Alarm message push is not supported in local login. You need to check to switch to cloud login status.

②Currently supports VR CAM/gateway devices for remote setup

Remote setting interface

D82 series NVR remote setting

Setup steps：①Selected device ②Click Settings / Connect Device and click the Remote Settings button

• General settings：Set the device’s time zone, date format, date, time, button sound, OSD transparency, VGA resolution

• Channel setting：

◦ Coding settings：Can set the encoding mode of each channel, the resolution of the primary and secondary streams, the code stream control, the code stream rate, the video frame rate, and the encoding format.

◦ Color adjustment：The tone, contrast, brightness, and saturation of each channel can be adjusted and copied to other channels.

◦ Channel OSD：The title, display status, and communication quality of each channel can be modified.

◦ Video detection：Each channel alarm duration, detection type, sensitivity, whether to enable various alarm information push, detection area selection, deployment time selection can be modified, and can be copied to other channels

◦ Code stream value：Monitor real-time stream for each channel

◦ Channel details：View the primary stream, secondary stream, and software version for each channel

• Recording settings：You can set the recording type and time of each channel. There are three types of timing, movement and alarm.

• Network settings：

◦ Network settings：You can modify whether to use DHCP. If you choose No, you can modify the IP address, subnet mask, gateway, DNS address, and WEB port of the NVR.

◦ Dynamic domain name：You can modify whether to use DDNS. If yes, you can modify the provider, domain name, username, password.

◦ PPPOE：Select whether to enable PPPOE. If yes, you can modify the PPPOE protocol, user name, and password. You can view the PPPOE status and PPPOE IP address.

◦ wireless setting：Can view ESSID, modify Wireless Channel, area

• System settings：

◦ Device Information：View device name, device model, device serial number, software version, release time, cloud ID

◦ Log information：Select the input type, start time, and end time and click Search to display the log number, time, and content that meet the conditions.

◦ User Management：Display serial number, user name, whether it is super user, create new user, edit user, delete user, change password

◦ Factory settings：Choose simple restore (ignore channel and network configuration), restore all (restore all configurations)

◦ Online upgrade：Select the local upgrade file and click on Upgrade Firmware.

Device grouping

Create a group：①Click the ‘Create Group’ button ②‘Enter the content in the group name box and click OK.

Add channel：

enter：①Select the created group ②Click the Add Channel button

Import selection：①Selected channel ②Selected group ③Click the import selection button

Import all：①Selected group ②Click to import all buttons

Modify/delete：

Edit: Select the group and click the Modify button to modify it.

Delete: delete the selected group or channel and click the delete button to delete

Create a groupAdd channelModify group

Application section or feature	Operator	User
Identification	VIEW	HIDDEN
Time Settings	VIEW	VIEW
Maintenance	.	.
Configuration backup	HIDDEN	HIDDEN
Configuration restore	HIDDEN	HIDDEN
Soft factory reset	HIDDEN	HIDDEN
Hard factory reset	HIDDEN	HIDDEN
Device Reboot	CHANGE	HIDDEN
Firmware update	HIDDEN	HIDDEN
Network Settings	VIEW	VIEW
Users	HIDDEN	HIDDEN
Certificates	VIEW	VIEW
System Log	HIDDEN	HIDDEN
Relays Settings	CHANGE	VIEW
Web Page	CHANGE	.
Events (including filter management)	CHANGE	CHANGE
Live Video (including rtsp-link)	CHANGE	CHANGE
Video Streaming	CHANGE	VIEW
Analytics	.	.
Object tracking	CHANGE	VIEW
Depth calibration	CHANGE	VIEW
Service detectors	CHANGE	VIEW
Antishaker	CHANGE	VIEW
Annotation settings	CHANGE	VIEW
Rules	CHANGE	VIEW
Metadata	CHANGE	VIEW
Profiles	CHANGE	VIEW
Settings (Kipod Server)	CHANGE	VIEW

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Download VMS Software for Windows and Mac

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If you need support with Camius VMS software, please follow the steps:

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Video Player Software​

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Frequently Asked Questions

How to add a Camius device to the VMS software?

Option 1: If your device is in the same LAN (Local Area Network)

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Some of the critical benefits of Camius DVR, NVR software for PC and Mac include the following:

1 – Easy Setup and Configuration:

2 – Remote Monitoring:

3 – Advanced Search Capabilities & Remote Playback:

4 – Flexible Recording Options:

5 – Multi-Device Support:

5 – Multi-Device Support:

Tailored Security Solutions

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