By downloading the firmware from this web page you are agreeing to Hikvision’s Software User License Agreement. Please be aware that Hikvision products are region-specific and regionally supported. If you have purchased your Hikvision products from an online source or unauthorized distributor, they may not be compatible with the North American region’s firmware and are considered to be “gray market” product. If your camera has “CH” in the serial number, you are most likely using a “gray market” product. 

Updating the firmware from this site can lead to several complications in those cameras, up to and including camera failure.  Restoring a “gray market” product to its original condition is a factory process and will result in a Chinese interface. As Hikvision warranty is void in this case, you must rely on the dealer for any service, support, and warranty of the “gray market” product. If you have any questions or concerns about the official status of your Hikvision distributor, please contact Hikvision USA Customer Service at cust.usa@hikvision.com.

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Upgrade Device Firmware

For a device added via IP/Domain, its new version can be detected by the Mobile Client. Once detected, you can upgrade the device to its latest version.

1.Enter the Device Information page.

• On the device list page, if the page is in the list mode, swipe the device name to the left and tap .

• On the device list page, If the page is in thumbnail mode, tap the device name or tap .

• On the Live View page. Tap  and then tap Settings.

Note:

For details about how to enter the Live View page, see Start and Stop Live View.

2.Tap  > Device Version to enter the Device Version page.

3.Tap Upgrade and then tap UPGRADE on the pop-up window.

The Mobile Client will download the upgrade file first and then start upgrading the device.

Note:

You can also enable the Mobile Client to automatically download the upgrade file in Wi-Fi networks once a new device version is detected. For details, see Auto-Download Upgrade File.

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UPDATING FIRMWARE

Hikvision regularly updates the firmware in our products to resolve potential issues and keep your system running smoothly. Below, you can find guidance on how to update your system accordingly.

Updating Hikvision IP Camera Firmware

To upgrade the firmware of a Hikvision IP camera, please follow the steps below:

Click here to see a video tutorial of the above steps.

Upgrading Hikvision DVR/NVR Firmware

To upgrade the firmware of a Hikvision DVR or NVR, please follow the steps below:

How do I get Firmware Updates for my Hikvision Gear?

Hikvision Australia’s website has firmware updates for available IP cameras.
https://www.hikvision.com/au-en/

Use the search bar to try and find your product. Firmware updates are usually available on the product page.

IF YOU BOUGHT EQUIPMENT FROM US:

You will need to contact us if you can’t find your camera listed or if you require firmware for your NVR / DVR.
You will need to also provide the full serial number of the device as well as your current firmware.
This is to ensure upgrades are done properly. In some instances middlle firmware is required before upgrading to the latest version.

We do not recommend doing intercom firmware upgrades. Please check with us if there is any doubt.

If you didn’t buy equipment from us, please contact the people who you bought the equipment from.

How to Upgrade Camera Firmware via Hikvision NVR

This Video shows you how to upgrade your Camera firmware from the NVR.

Hikvision Australia’s website has firmware updates for available IP cameras.
https://www.hikvision.com/au-en/Support/Downloads/Firmware/IPC

NOTE this is only for IPC.

You will need to contact us if you can’t find your camera listed or if you require firmware for your NVR / DVR.
You will need to also provide the full serial number of the device as well as your current firmware.
This is to ensure upgrades are done properly. In some instances middlle firmware is required before upgrading to the latest version.

We do not recommend doing intercom firmware upgrades. Please check with us if there is any doubt.

Lates Hikvision Firmwares 2024

How do I update Hikvision firmware remotely for my TetherX installation?

If your system was installed by one of our security installation partners please contact them to update your cameras. If you would like to update your Hikvision devices yourself please follow the guide below.
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The actual upgrade will take up to 10 minutes and the device will automatically reboot at the end of the upgrade process.
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This video from Hikvision Technical Support shows the upgrade process:

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Click here to see a video tutorial of the above steps.

00 Temperature Screening-2020-07-10

01 Density Control-2020-07-10

02 Mask Detection-2020-07-17

03 Front Ends-2020-12-02 

04 Back Ends-2023-03-15

Access Control & Video Intercom-2020-12-02

Accessaries-2021-12-01

Alarm-2023-06-21 

ANPR & Speed Radar Display-2023-07-10

Dell image-2022-12-12

Mobile-2023-07-03 

Paxton related materials-2023-05-26

Portable Series-2024-02-06 

Thermal-2023-07-07 

Transmission & Display-2022-12-16

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DVR-2023-08-11 

IPC-2021-11-04 

NVR-2021-11-26 

PTZ-2021-09-23 

fw and model list.xlsx10.27KB2019-04-09

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Hikvision Firmware Download –
Intelligent Traffic Products

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Hikvision Firmware Download –
Access Control Products

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Featuring an extensive and highly skilled R&D workforce, Hikvision manufactures a full suite of comprehensive products and solutions for a broad range of vertical markets. In addition to the security industry, Hikvision extends its reach to smart home tech, industrial automation, and automotive electronics industries to achieve its long-term vision. 

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Password Reset

This page will guide you in resetting passwords on your Hikvision devices.

For end users: 

We highly recommend “4 Ways of Self-service Password Reset” (you can see the Tutorial video here). Please note that not all Hikvision devices support all these methods. Go to the “Forget Password” page to check the various methods supported by your product.

For installers: 

You can easily reset a password using the Hik-Partner Pro mobile app. 

Check out the tutorials below to discover the quickest way to reset a password. If you have any questions during the process, please contact Hikvision (Find the contact of Hikvision technical support team) or see Troubleshooting Tips of Password Reset Failed Issue here.

Note: Also try the Password Hints function to help you recall your original password. This function is only available for NVRs (76Q-series, K-series, K-series with AcuSense) with firmware V4.75.000 and later. Learn more here.

Self-service password reset

Via account verification

Prerequisite:

The device has been added to the Hik-Connect or Hik-Partner Pro account.

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Prerequisite:

A reserved email address has been set up by the user.

Prerequisite:

Security questions have been set by the user.

Prerequisite:

The GUID file has been exported and saved by the user. 

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Password reset via XML file

Prerequisite:

The Hikvision devices can be detected on the same LAN.

Hikvision How to & FAQ

Also Read : Hikvision How-To Tutorials Part1

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How to Check Device Serial Number

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How to Find Device Firmware Version

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How to add IPC with POE function to NVR

Description

POE cameras could be added into NVR which supports POE function with both Manual mode and Plug-and-Play mode. When applying the Plug-and-Play mode, please kindly make sure the password of the camera is the same with the NVR, or you could set the password of the camera to 12345.

Note: Plug-and-Play mode could only be applied when the camera is added directly to the POE port of a NVR.

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How to Enable Hik-Connect Service in Device

Summary

Hik-Connect is a new service introduced by Hikvision which integrates the dynamic domain name service along with alarm push notification service. It provides an easy way for devices to connect to the Internet.

This manual is a guide for users to show them how to enable Hik-Connect service in device.

Discretion

User interface may not be identical to the instructions shown below depending on the product, firmware version. However, the information and settings required to setup Hik-Connect services are similar across all supporting products.

Preparation

Users need to upgrade device to proper firmware that supports Hik-Connect Service.

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How to Unbind Device from Hik-Connect Account

Description

One device can be added only by one Hik-Connect account, if the device was added by other account, you cannot add it again. You can follow steps below to unbind your device or check the video which can help you.

Youtube video link

How to Unbind Device via Hik-Connect APP

How to unbind device via SADP tool

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How to Solve Hik-Connect Offline Issue

Description

When our customer adds a device to the Hik-Connect account and the APP returns device is offline, we can follow steps below to solve the problem or locate the causes. 

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How to Configure Communication Mode of AX PRO

There are three types of Communication Mode via Communication > Cloud Service > Communication Mode:

Wired Network & Wi-Fi Priority

It means that Wired Network, Wi-Fi Network, Cellular Data are all supported, AX Pro will choose best network status and change connecting ways when network is not stable. It is recommended to use this mode when your device is with complex network environment, since it can help you select better way automatically. 

Wired & Wi-Fi 

It means that only Wired Network and Wi-Fi Network are supported, AX Pro can only connect with wired or Wi-Fi. It is recommended to use this mode when you want to save cellular data or do not want to use cellular at all.

Cellular Data Network 

It means that AX Pro only use cellular data network to connect. This mode is usually used in poor network environment, like wired and Wi-Fi network are hardly connected. Besides, it can help you save network detecting time.

Tips

When you set Communication Mode as Cellular Data Network, the followings can help you use cellular data successfully: 

1. Keep MTU as default 1400, Access number as default *99***1#

2. Test SIM in mobile, make sure that your SIM card can call, send message and connect to the internet

3. The AX PRO default dialing includes most SIM card APN but not all. If the network is not connected, you need to search the SIM card’s APN by Google or ask your mobile operator then set up the SIM card APN manually and then restart it.

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How to Download Multiple Recordings

Hikvision device support download/export multiple recording at the same time. This file will introduce three methods of multiple download recordings: local GUI, web page and iVMS-4200 software.

Method 1: local GUI 

On local GUI, we need turn to the button of File > Video. In this page, we could select search condition, time and camera channel which you want to download. After select, click “Start Search”.

After search, it will show all the recordings of the channel 1 default, and if we want to check other cameras recording, we need to select the Channel to switch to other channel. 

Then we could select the recordings and Export.

Method 2: Web page

Web page Log in the device via IP address on IE browser, turn to Playback page, select the camera which you want to check, click the download button in the lower right corner. It will pop up the download configuration page, in this page, we could select the camera/ type/ time, after search we could select the recording files and download.

Method 3: iVMS-4200 software

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How to Solve DVR Live View Noise Issue of Hik-Connect

If there is noise of DVR in Hik-Connect when remote live view or sliding channel (switch to next screen), you can try the following methods to solve the problem.

1. If you connect a coaxial audio camera to DVR, please turn on Noise Reduction function in Hik-Connect to solve it.

2. If it’s not a coaxial audio camera, please change to coaxial audio camera then connect to DVR.

3. If you don’t want to change camera, please change camera Stream Type from video & audio to video and set DVR audio resource as local to solve the problem.

999

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How to Solve IP Camera No Link Issue on PoE NVR

IP cameras could be added into PoE NVR with both Manual mode and Plug- and- Play mode.

When applying the Plug- and- Play mode, please kindly make sure it is Hikvision brand camera, and the password of the camera is the same as the NVR. For “No Link” issue, please enter NVR.

Menu – Camera – IP Camera, click Status icon of camera to check the error message first.

Scenario 1:

The user name or the password is wrong.

Solution :

If the IP camera has hard reset button, please turn off the camera (cut off the power). Then keep holding the button for more than 30 seconds. Meanwhile, power on the camera while holding the button. The device would be back to the inactive status. PoE NVR will automatically active and connect the camera.

If the IP camera doesn’t have hard reset button, please use SADP tool to reset camera password first. You can operate according to below steps:

1. Download and install the latest SADP tool on your computer. You can download from below link: https://www.hikvision.com/en/support/tools/hitools/TS20200826033/

2. Connect your computer to one of PoE ports of NVR with network cable.

3. Running SADP tool to search camera.

4. Select the device, and click the “forgot password” button.

5. If it has an export button, you can click it to export a device’s xml file and send it to our regional support team to reset password. 

6. Get import file from support team, then import file to reset device password.

(Note: Please set the new password of camera to the same as NVR’s.)

7. PoE NVR will automatically connect the cameras with same password.

Scenario 2:

Network is Unreachable

Solution:

If the camera is connected to NVR PoE port. 

1. Please download and install the latest SADP tool on your computer. You can download from below link: https://www.hikvision.com/en/support/tools/hitools/TS20200826033/

2. Connect your computer to one of PoE ports of NVR with network cable .

3. Running SADP tool to search camera, check device IP address.

4. Please access camera via web browser as following picture.

5. Go to Configuration – Maintenance – Default, default camera to factory settings, PoE NVR will automatically active and connect camera.

If the camera is connected to the PoE switch, please connect switch to NVR LAN port. The IP address of the camera must be in the same network segment as the IPv4 address of NVR. Then enter NVR Menu- Camera- IP Camera, select camera and click Edit icon.

Select Adding mode to Manual, enter camera IP address and correct password, then click OK to add camera.

Scenario 3:

IP camera does not exist

Solution:

“IP camera does not exist” means NVR does not detect the camera input.

Please check whether the camera is properly connected to the POE port of the NVR. You can try to change a shorter cable, change a PoE port or connect a external power supply to IP camera to test.

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How to Solve Live View Error on iVMS-4200

This document displays how to solve common Live View Error on iVMS-4200. In order to get high performance, please kindly download and install the latest version of iVMS-4200 via the link: https://www.hikvision.com/en/support/download/software/ivms4200-series/

Case 1: HCNetSDK.dll[2] 

Case 2: Playctrl.dll[2]

Case 3: HCNetSDK.dll[5] 

Case 4: HCNetSDK.dll[91] 

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One Picture to Solve 6 Errors about Unbind

If the bound account can not login and you can not access the device via local GUI, you could try to unbind device from Hik-Connect App or SADP tool.

How to Unbind Device via Hik Connect APP 

How to Unbind Device via SADP tool 

When you unbind the device and meet errors, hope this picture could help you to solve it.

Scenario 1:

“102060” “102075” or “Unbinding failed. Not support by the device.” on App/SADP or “unlinking timeout” on local GUI

Solution:

1. We recommend you login the previous account to delete the device, then add it to the new account.

 2. If the previous account can not login, you could choose third party DDNS name to get remote live view. Please refer this guide: How to Use Third Party DDNS Services V3.0.pdf (hikvision.com)

3. If necessary, please kindly connect the local support team for better solve this issue. 

Scenario 2:

“Operation Failed 7” or “Error code: 99 Network Connection Failed” or “Hik-Connect service is offline”

Solution:

1. Enable Hik-Connect function in device and make device Hik-Connect status is online.

2. If device Hik-Connect status goes online and offline frequently, change to a stable network or upgrade firmware then try again.

3. If the problem persists, contact support to confirm connection status.

Scenario 3:

“Incorrect Device IP Address”

Solution:

1. Make sure your mobile/computer connect to the same LAN as device connect to.

2. Connect device and mobile/computer to primary routing network in topological map.

3. Enable UPNP function of the router, try to upgrade device firmware and reboot the device.

Scenario 4:

Only the device in the same area with the app can be unbound from its account.

Solution:

Please confirm the area which the bound account belongs first.

1. Via App: Use new account with the same registered area information to unbind.

2. Via SADP: Make sure the geographic location of the device is the same as the area to which the bound account belongs.

3. If you don’t know the area information of the bound account, please contact support team help you confirm or assign registered area information.

Scenario 5:

Operating failed: 153

This error caused by inputting wrong password too many times and the user was locked.

Solution:

1. Reboot the device.

2.  Modify the LAN IP of the PC or mobile phone and try again.

Scenario 6:

The device cannot unbound from any account for more times.

Solution:

1. This error means the device have been unbound too many times during one day, and you could try to unbind after 24h.

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Two Steps to Solve No Result of VCA Playback Search

If do VCA search on playback page of Hikvision device and there is no event result, please do the following 2 steps.

Notes: Before searching playback video, make sure you have configured recording schedule on Hikvision device. 

Step 1: Enable Dual-VCA on Web

(a) Login to web page of device as the below picture.

(a) Login to iVMS-4200 and click Setting button – Basic settings

(b) Go to Configuration –Video/Audio– Display Info. on Stream to tick the checkbox of Enable Dual-VCA then Save.

Notes: After above settings, do VCA search via web browser of the camera. If the device is DVR/NVR/HVR, except for configuration on web, we also need to do step 2.

Step 2:

If the device is DVR/NVR/HVR, login local GUI, click Configuration Button – Advanced – enable Save Camera VCA Data.

After above settings, search VCA playback as below:

(a) via web browser

(b) via local GUI on DVR/NVR/HVR

Notes: If search motion detection VCA playback, Enable Dynamic Analysis for Motion is necessary.

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What Can We do If NVR Cannot View via Chrome

It is recommended to download ivms-4200 on your computer instead of viewing via Chrome browser.

If you want to use Chrome browser to view, download Plug-In first, install it and restart the browser, then you can view via Chrome. 

If ‘Download Plug-In’ does not show, it usually means that your NVR does not support live view via Chrome, in this situation, there are mainly 5 ways to solve the issue:

1. Turn to Configuration > Local > Live View Parameters > Protocol. Switch protocol from TCP to UDP, or switch from UDP to TCP, save and view in chrome.

2 & 3. Some devices support to check network resource statistics. Turn to Configuration > Maintenance > Network Resource Statistics. If the previous value of Input Bandwidth is almost equals to the latter value, please reduce bitrate.

For those device which cannot check Network Resource Statistics, you can reduce bitrate and resolution directly for a try.

Turn to Configuration > Video/Audio > Video

Reduce Resolution and Max. Bitrate, save and view in Chrome. The reference value are as follows: 

Resolution —Max. Bitrate

1080P(2MP) — 4096 kbps

720P(1MP) — 2048 kbps

704*528（4CIF） —- 1024 kbps 

528*384 （2CIF） —- 512Kbps

Please set your NVR Video Encoding type as your camera supports, which means if your camera only support H.264 please switch NVR Video Encoding to H.264.

4. If your NVR supports multiple video output interfaces, it is recommended that 1 camera only set 1 output interface. Although the other interfaces you configured and didn’t use, NVR is decoding which will occupy the encoding ability and may cause the issue. 

5. Open Microsoft Edge on Windows 10.

Turn to Setting > Default browser > Internet Explorer compatibility Under the “Internet Explorer compatibility” section, turn on the “Allow sites to be reloaded in Internet Explorer mode” toggle switch.

Click the Restart button, then you can view via Edge browser.

If you have done all the above, the issue is still not solved, contact local support and provide the following information:

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Introduction

It’s never been simpler to ensure the security of your house or place of business in these age of modern technology. Because to its strong capabilities and easy-to-use interface, RXCamView is a popular smartphone application designed for controlling security cameras. Although the software is mostly meant to be used on mobile devices, a lot of customers want the ease of having their surveillance feeds accessible on PCs. We’ll go through the advantages of using RXCamView for PC in this blog article, along with a detailed setup tutorial.

Why Opt for RXCamView on a PC?

1. Increased Screen Space

The increased screen real estate that RXCamView on your PC provides is one of its main benefits. You may watch many video feeds at once and get a full picture of your surroundings with a computer display.

2. Improved Split-Minute

On your computer, you may effectively multitask by using RXCamView app. You may focus on other things, including office work, internet surfing, or running your company, while keeping an eye on your cameras at the same time.

3. Accurate Keyboard and Mouse Control

Using a keyboard and mouse makes navigating around your camera feeds and settings more straightforward. You can precisely access camera settings, pan, tilt, and zoom in real time, which improves your capacity to react to security incidents.

4. Robust Association

When compared to mobile devices, PCs often provide more reliable and continuous internet connections. This stability guarantees continuous access to your security cameras, which is essential for preserving your property’s security.

5. Numerous Storage Choices

Your storage options are more flexible on a PC. You may preserve important security recordings by storing video footage and images locally on the hard disc of your computer.

RX CamView Installation Instructions for Windows 10

Get RXCamView for Windows first before moving on to the installation procedure. Use a file compression programme like WinRAR or 7Zip to extract the RXCamView download once it has been downloaded for Windows and Mac OS.

Double-clicking the programme file will launch the installation procedure. Open the RXCamView for PC folder once the download file has been extracted.

Downloading and Installing RXCamView for PC

After discussing the advantages of using RXCamView on your computer, let’s go through how to set it up:

1. Set up an emulator for Android

To use RXCamView on Android and iOS devices, you must first install an Android emulator on your computer. LDPlayer, NoxPlayer, and BlueStacks are a few well-liked choices. Install any of these emulators that you’ve downloaded.

DOWNLOAD RXCAMVIEW

DOWNLOAD BLUESTACKS

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2. Get RXCamView.

Launch the Android emulator, then go to the Google Play Store from inside it. Look for “RXCamView” and download the software.

3. Start RXCamView.

Open RXCamView from inside the emulator once it has been installed. If you don’t already have an RXCamView account, you’ll need to create one or log in.

4. Include Your Lenses

After selecting “Add by Device ID” or “Add by IP/Domain,” click the “Device” or “Add Device” icon. To add your cameras to the programme, provide the password, username, and unique ID of each camera.

5. Start Observing

Once your cameras have been installed, you may use your PC to monitor your company or property. You may examine recorded video, see live feeds, and adjust camera settings as necessary.

Features of RXCamView for PC windows 11/10/8/7 & Mac

We provide information so that you may get familiar with the capabilities and tasks that RXCamView for PC is capable of. You may download RXCamView for Windows 11/10 and Mac OS for free on your computer to connect the security camera.

The list of features that RXCamView for Windows OS has to offer is shown below.

Further ways to Get RXCamView for PC

Step 1: RXCamView Installation for Windows 7/8/10

Step 2: Add devices using the Windows/Mac OS MaxxOne app

Step 3: Use the Mac or Windows MaxxOne app to see live content.

This is where you can watch the MaxxOne app in real time on Mac or Windows.

Final Words on RXCamView PC

Managing and keeping an eye on your security cameras is made easier and more simple with RXCam View PC. With its bigger screen, improved multitasking, accurate keyboard and mouse handling, reliable internet connection, and more storage possibilities, it’s a great solution for consumers who want to improve their surveillance experience. You can get the most out of RX Cam View on your PC and have the piece of mind that comes from knowing your property is safe by following the easy setup instructions provided in this blog article.

FAQs

1. How to Connect RXCamView Cameras?

It’s easy to set up your cameras to work with RXCamView. Take these actions:

2. Why does my RXCamView says connect close?

If you get the “Connect Close” notice in RXCamView, there could be a connection issue with your camera. The following are some possible causes and remedies:

3. In RXCamView, why am I seeing a “Username or Password Error”?

A “Username or Password Error” notification indicates that there is a problem with the login information you entered. Here’s how to deal with this issue:

Verify again the password and username you supplied in RXCamView for your camera. Make sure all the characters, capital or lowercase, are correct.
See your camera’s handbook or manufacturer’s documentation for instructions on how to reset the username and password if you can’t remember them.

4. How to Download RXCamView?

RXCamView is simple to download and may be found in the app store on your device:

Go to the Google Play Store on an Android smartphone and type “RXCamView.” In order to download and install the app, tap “Install”.
To find “RXCamView” for iOS devices, visit the Apple App Store. To download and install the app, tap “Get”.

5. How to connect RXCamview to iphone

The procedure for setting up RXCamView on your iPhone is the same as it is for Android devices:

6. How to connect RXCamView to WiFi?

The main step in setting up RXCamView for Wi-Fi is to confirm that your mobile device and cameras are connected to the same local Wi-Fi network. You will be required to provide the Wi-Fi network information for the camera when setting it up in the app. Depending on your settings, you may use RXCamView to access the camera remotely or through Wi-Fi after it’s joined to the network.

RxCamView App latest version for ios and Android (2024)

DOWNLOAD RXCAMVIEW APP

Follow these easy steps to utilize the RxCamView App Download:

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Step 1: Obtaining and downloading the Android emulator
You must download and install an Android emulator before you can install the RxCamView App on your PC. BlueStacks and NoxPlayer are two common emulators. Visit the official websites of these emulators and download the setup file that is appropriate for the Windows or macOS version of your machine.

Step 2: Installing the Android emulator
Run the setup file when the download is finished and adhere to the on-screen directions to install the Android emulator on your computer. Depending on how fast your machine is, this procedure might take a while.

Step 3: Setting up the Android emulator
Launch the Android emulator after installation. You will be asked to sign in using your Google account during the first setup (or create one if you don’t already have one). To use the emulator’s Google Play Store, you must do this.

Step 4: Accessing the Google Play Store
You may use the Android emulator to visit the Google Play Store after logging into your Google account. Look for the Play Store icon in the app drawer or on the emulator’s home screen.

Step 5: getting the RxCamView app
Look for “RxCamView App” in the Google Play Store’s search box. Find the “Install” button for the RxCamView official app by searching for it. Automatic installation and download of the application will begin.

Step 6:Launching the RxCamView App
Find the RxCamView App icon on the home screen of the Android emulator or in the app drawer when the installation is finished. To open the RxCamView App, click the icon.

Step 7:Activating Your RxCamView Account
Use your registered email address and password to log into your RxCamView account to get to your RxCamView devices and settings. You may create a RxCamView account right from the app if you don’t already have one.

Step 8:Connecting Your RxCamView Devices
The RxCamView App will instantly sync with your RxCamView devices when you log in. The app’s device list will show any cameras, smart plugs, smart lamps, or sensors you may have. To link each device to your RxCamView account, follow the steps given by the app.

Step 9:Examining the RxCamView App
Congratulations! Using an Android emulator, you have successfully installed and configured the RxCamView App on your PC. Find out more about the app’s features, such as the live camera feeds, device settings, planning, automation, and event alerts.

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RXCamview Setup With the Simplest

RXCamview Setup: Configuring RXCamView: Your Handbook for Stress-Free Monitoring.

Introduction

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It’s easier than ever to make sure your house or place of business is secure in today’s ever changing environment. Technology breakthroughs have made it possible for surveillance systems like RXCamView to provide a handy method to keep an eye on your property from anywhere. This blog will show you how to set up RXCamView for seamless surveillance, whether you’re a company owner trying to protect your assets or a household wishing to increase your security.

Let’s begin with a quick overview of RXCamView before getting into the setup procedure. This adaptable and simple-to-use programme is designed for remote monitoring. With RXCamView, you can connect several IP cameras and use a computer or mobile device to monitor the live feeds, replay recorded video, and adjust different settings.

How does the RXcamView app operate?

As was already said, this programme makes it easy to monitor CCTV cameras. All you have to do is download it from the Google Play Store onto your phone. You’ll be able to monitor your house, place of employment, office, and more using this app. Making ensuring your gadget is properly linked to the internet is all that is required. All of your camera footage will be recorded here, which you may view at a later time.

You are able to capture every video on your mobile device using its replay capability. As a result, you may go on vacation or have a trip without being concerned that someone would break into your house without your knowledge. You can see anything that happens in your house from a distance as long as you have the app installed on your smartphone. You also have complete control over how you want to operate each camera in your house. This may ensure that you will eventually experience more convenience.

Other than this, you may download the app for free on your smartphone. It will provide you full live video here at no cost. This software lets you capture a picture and send it to security staff in case anything goes wrong with your cameras. Additionally, you may enlarge the picture using the app to see details better. All things considered, it’s a fantastic CCTV camera monitoring app.

How to use an emulator to download the RXCamview Setup for PC

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This software works best not just on your PC but also on your Android mobile. However, in order for this programme to function properly on your computer, you must download an Android emulator. We’ll be using the Bluestacks Android app player in this instance. The actions that you ought to do are as follows:

1. On your Mac or PC, begin by downloading the Bluestacks emulator.

2. Launch the Bluestacks computer emulator.

3. The emulator’s home screen will display the Google Play Store.

4. Enter your Google login credentials and look for the RXcamView application.

5. Select the RXcamView app to download and install it on the Bluestacks emulator.

6. Open RXcamView on your computer and begin using it.

Prior to Starting: Requirements

A few items are required before you begin the setup process:

How to Set Up RXCamView

First, let’s install the RXCamView application on the device of your choice. These are what to do:

Regarding Mobile Devices (iOS/Android):

Adding RXCamView Cameras

After installing RXCamView, it’s time to include your cameras. As follows:

Setting Up Camera Parameters

Try modifying your monitoring experience by going via the RXCamView options menu. The following settings are ones you may wish to change:

Remote Observation and Access

The ability to remotely view your cameras is one of RXCamView’s main features. Activate remote access by:

Troubleshooting Typical Problems

Although RXCamView is typically easy to set up, there are a few frequent problems that you may run into. Here are some pointers for troubleshooting:

In case your camera displays “offline,” make sure it is powered on or has an internet connection.

Try reinstalling the programme and making sure your device satisfies the system requirements if it fails.

Safeguard Advice

When it comes to surveillance systems, security is crucial. To ensure the security of your RXCamView configuration, follow these tips:

Higher Level Features

Advanced capabilities like cloud storage and PTZ (Pan, Tilt, Zoom) control are available with RXCamView. To get the most out of your surveillance system, investigate these possibilities.

Combination with Different Devices Think about combining RXCamView with other smart home appliances, including voice assistants or smart hubs, for a fully connected experience.

Conclusion: RXCamview Setup

To sum up, RXCamView is a great option for anybody looking for a user-friendly surveillance system. You may improve your security and peace of mind by installing RXCamView for your home or place of business with the help of this tutorial. RXCamView is a useful addition to your security arsenal due to its flexibility and ease of use, regardless of your level of expertise.

RXCamView Alternative for Free

RXCamView Alternative: Investigating RXCamView Substitutes: Safeguard Your Area with These Best Monitoring Apps

Introduction

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It is crucial to have a trustworthy surveillance system in place to protect your home or place of business. Even though RXCamView is a well-liked option, it’s a good idea to look at other possibilities as well in order to choose which one best meets your demands. We’ll present you to a few of the best RXCamView substitutes in this article, each with unique benefits and capabilities. There is a choice for everyone, regardless of their preferences for sophisticated features, price, or user-friendliness.

Top RXCamView Alternative Available

1. CloudEdge: Your Safe and User-Friendly Monitoring Solution

An effective and user-friendly substitute for RXCamView is CloudEdge. It gives you easy remote access to your cameras and delivers notifications in real time. Whether you’re at home or on the move, you can have peace of mind knowing that CloudEdge is monitoring your property from any location. The software is accessible to a broad spectrum of users since it is available for both iOS and Android smartphones.

2. Wyze: Feature-rich and reasonably priced surveillance

Wyze is a great option if you’re on a tight budget without sacrificing quality. Wyze provides a selection of reasonably priced cameras with outstanding features including two-way audio, 1080p resolution, and night vision. Because of its simple setup and remote watching capabilities, the Wyze app appeals to users on a budget.

3. Swann Security: Complete and Sturdy Monitoring Solutions

A reputable company, Swann Security is well-known for producing top-notch surveillance gear. They provide a variety of cameras, DVRs, and NVRs for home and business usage. The Swann Security app is a good substitute for people looking for a complete surveillance system as it lets you see and manage your cameras from a distance.

4. ARCCTV: Expert-Level Monitoring for Companies

For companies searching for top-notch surveillance solutions, ARCCTV is a great option. ARCCTV provides sophisticated features including analytics, support for multiple cameras, and cloud storage choices, with an emphasis on commercial and industrial applications. Its mobile app guarantees that company owners may easily keep an eye on their properties.

5. Lorex Home: State-of-the-Art Monitoring Systems

One of Lorex Home’s most notable features is its advanced surveillance equipment. They provide a large selection of cameras, including cordless and 4K Ultra HD versions. For individuals who need the newest in surveillance technology, the Lorex Home app is a fantastic substitute since it offers simple remote access and management.

6. EZView: Easy-to-use Monitoring for Everyone

Because EZView was created with simplicity in mind, it’s a great option for consumers looking for an easy setup. Features like motion detection, cloud storage, and live streaming are included in this RXCamView substitute. You may download the EZView app on both iOS and Android smartphones.

7. Geeni: Easy and Intelligent Surveillance Management

Geeni is a feature-rich monitoring application that is renowned for its use and simplicity. As it works with a large variety of Geeni smart cameras and gadgets, it’s a fantastic option for Geeni ecosystem enthusiasts. Geeni allows you to operate smart plugs and lamps, see live video feeds, and set up alarms for motion alerts all from inside the app.

8. Hue Widget: Hue Smart Lighting and Integrated Surveillance

The Hue Widget app is something to think about if your house is already equipped with Philips Hue smart lights. Your lighting system and surveillance are effortlessly integrated with this app. With the simplicity of smart lighting management, you can improve your home security by setting up alerts that are activated when your Hue cameras detect activity.

9. ImperiHome: The Complete Smart Home Monitoring Solution

An all-in-one smart home software called ImperiHome acts as a thorough control panel for a range of smart devices, including security cameras. As a result, you may integrate a variety of brands and gadgets into your smart home’s single interface. Because of its adaptability, ImperiHome is the best option for consumers who have a variety of smart home components.

10. HomeBrite: Easily Manage Your Smart Home Security System

The user-friendly software HomeBrite is designed to manage all the features of your smart home, including the security cameras. It ensures a flawless user experience by making smart device setup and administration simple. HomeBrite is accessible to both novices and seasoned smart home enthusiasts because to its user-friendly interface.

Final Words: RXCamView Alternative

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RXCamView is only one app among many in the realm of security applications. Regardless of your needs—affordability, sophisticated functionality, or ease of use—there’s a substitute that can satisfy them. To choose the best surveillance software for you, take your time browsing through these selections, reading reviews, and thinking about your unique requirements. Because each of the options listed here has advantages of its own, you may feel safe about securing your area.

Ultimately, the decision boils down to what suits your house or place of business the best. To make an educated choice and experience the peace of mind that comes with efficient monitoring, consider your priorities, your budget, and the features you would want.

Note: Do your homework and make sure any surveillance programme or system you choose satisfies your unique needs, including compatibility with your cameras and devices. When choosing a solution, take privacy and data security into account as well.

RXCamView Android Latest Version

RXCamView Android: How to Use RXCamView on Android: A Comprehensive Guide to Streamlined Monitoring

About RXCamView Android

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RXCamView is a trustworthy and adaptable security software designed specifically for Android smartphones at a time when technology breakthroughs are redefining how we safeguard our residences and commercial spaces. With a thorough grasp of RXCamView’s features and capabilities provided by this tutorial, you can be sure that your surveillance system is optimised to the fullest extent possible.

Using RXCamView: An Overview

To start downloading RXCamView, take your Android smartphone to the Google Play Store. Look for “RXCamView” online, then download and install the programme. It’s crucial to remember that RXCamView was created with Android users in mind, guaranteeing a flawless experience on the platform of your choice.

Establishing Your RXCamView Account: Setting up an RXCamView account is the next important step. Your entry point to remote surveillance is this account. You will be able to see your cameras with this account from any location with an internet connection. If you haven’t already, register, or just log in with your username if you already have.

Downloading and Installing and Running RXCamView Android

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Setting Up and Adding Cameras:

Adding Cameras to RXCamView: After installing the app, open it to discover the camera choice. In order to integrate your surveillance equipment with the app, you must complete this step. For every camera, enter the required information, such as its login, password, and IP address. To ensure the success of this phase, make sure your cameras are linked to your local network.

Strategic Camera Positioning: Take into account the strategic positioning of your cameras for the best possible surveillance coverage. Pay particular attention to vulnerable spots, high-traffic areas, and entryways if you wish to increase security there. The efficiency of your surveillance system may be greatly impacted by the placement of your cameras.

Adjusting Camera Parameters: RXCamView Android gives you the ability to personalise your monitoring experience. You may adjust a number of things in the app’s settings menu, such as notification preferences, motion detection sensitivity, and video quality. Adjust these variables to meet your unique needs for monitoring.

Remote Observation and Access:

Remotely Accessing Cameras: RXCamView’s ability to provide remote access to cameras is its real strength. You only need to use the app to log into your RXCamView account once your cameras are online. This gives you the freedom to watch recorded video and live streams from any location with a reliable internet connection.

Troubleshooting Typical Problems:

Taking Care of Connectivity Problems: If a camera seems to be “offline,” you should look into its power supply and internet connection. Sustaining monitoring without interruption requires a steady connection.

App Stability: You should think about reinstalling RXCamView if you experience app crashes or instability. To guarantee seamless functioning, make sure your Android smartphone satisfies the required system requirements.

Examining Enhanced Functionality:

PTZ Control: Learn about PTZ (Pan, Tilt, Zoom) control to improve your surveillance skills. With the help of this function, you may precisely capture important details by being able to remotely change the camera’s field of view.

Cloud Storage: To safely store and access recorded video, think about putting cloud storage options into place. Convenience and redundancy are provided by cloud storage, while your sensitive data is protected.

Final Words: RXCamView Android

To sum up, RXCamView Android is a reliable way to improve your security and comfort. After reading through this extensive tutorial, you now have the understanding needed to install RXCamView on your Android smartphone and use it to its maximum capacity. You can confidently keep an eye on your surroundings whether you’re at home or out and about.

Make security a top priority by updating the firmware on your camera and changing the default passwords. You can ensure the best degree of security for your home or company by taking control of your surveillance with RXCamView on your Android mobile.

Start making the most of your surveillance skills right now, and enjoy the advantages of a smoothly functioning security system that gives you the ability to safeguard the things that are most important to you. You now have the power to ensure your safety, and RXCamView is leading the way.

RXCamview Login

RXCamView Login: A Comprehensive Guide to Safe Monitoring Access with the login process.

About RXCamview

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With the help of RXCamView, you can see your security cameras from a distance. Its full potential can only be realised if you fully comprehend the login procedure. We’ll take you step-by-step through the RXCamView login process in this blog, making sure you can easily access your surveillance system and maintain the security of your property.

RXCamview Login The Entire Process:

Step 1: Get the app on your device

The RXCamView app must be installed on your selected device before you can log in. Whether it’s the Apple App shop for iOS users or the Google Play Store for Android users, you can get RXCamView from the app shop on your smartphone.

Step2: Open the application

Once the installation is finished, find the RXCamView app icon on the home screen of your smartphone and press it to open the programme.

Step 3: Create an Account (If Required)

To log in, you will need to establish an RXCamView account if you haven’t already. To create an account, click the “Sign Up” or “Register” button. You’ll be asked for some basic details, such your email address and a secure, one-of-a-kind password.

Step 4: Register

Go back to the app’s login page now that you have an account. This is the login process:

Step 5: Display at Home

Following a successful login, the RXCamView home screen will appear. You may access your linked cameras and other security features from here.

Step 6: Getting to Know Your Cameras

Press the camera icon or go to the camera list to see your cameras. This is where your RXCamView account’s cameras that you have added are shown. For a live stream, click on the camera you want to see.

Step 7: Observation through Remote

You may enjoy remote monitoring now that you are signed in and able to see your camera stream. With RXCamView, you can watch your property in real time from any location with an internet connection, giving you more protection and peace of mind.

Step 8: Extra Security Protocols

Consider putting the following precautions into practise to guarantee the maximum degree of security:

Conclusion: RXCamview Login

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To sum up, being proficient in the RXCamView login procedure is necessary for safe and practical access to surveillance footage. You may easily log into the app and use all of its features, including remote monitoring, by following these easy steps. RXCamView gives the power of surveillance in your hands, protecting your belongings and the people you care about, whether you’re at your place of residence or on the move.

By making security a top priority, you can improve the security of your house or place of business and experience the peace of mind that provides knowing you are in charge over your surveillance system.

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This guide explains the setup for each option so that you can determine which one is best suited for your needs and scene.
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How to find the camera’s light settings in its web interface:​

Even if the camera is connected to an NVR, before anything, you will need to log into the camera directly to access the advanced image and light settings to enable the different light modes, as these are not accessible from an NVR.
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By default, your camera will be set to remain in ‘ColourVu only’ mode during low-light, meaning the white light will be constantly on when it is dark and never use its IR. The below sections will show you on how to configure the new ‘Smart Hybrid’ mode, ‘IR only’ mode, and ‘ColorVu only’ mode.
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How do I set my camera to Smart Hybrid mode:​

This mode is utilises both the IR and white LEDs built into your camera. It is useful as it allows you to keep your cameras to stay discreet in IR mode while there is no activity in your scene, and then switch to full colour when a person or vehicle is detected by putting white light on the scene, providing you with all of the additional information a colour image offers while also acting as a deterrent.

Here are the steps to enable this mode:
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How to Configure the Light Settings on Hikvision Cameras

How to Configure the Light Settings on Hikvision CamerasHow to Configure the Light Settings on Hikvision CamerasHow to Configure the Light Settings on Hikvision Cameras.

How do I set my camera to ‘IR only’ mode:​

This mode is recommended if you would like the camera to be as discreet as possible and your scene is dark at night, as the camera will use its IR LEDs all the time at night and then switch back to colour during the day, meaning the white light is never used.
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How do I set my camera to ‘ColorVu only’ mode:​

This is the opposite to IR mode, as the camera will turn on its white light at night and keep it constantly on, meaning that its IR is never used. This mode is ideal if you are not worried about the camera being discreet and prefer a colour picture 24/7.
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How do I set up events and email or push notifications on my Hikvision camera?

Video Analytics, or “VCA events”, are some of the most useful features available on a Hikvision camera. Using these will mean that your footage is analysed in real-time for any activity or abnormalities with your system that you would like to receive an alert for. The different events that are available currently (which ones are available varies which each model of camera) include:

This guide will cover the setup of three of the most popular event options:

Motion Detection – This is one of the first AI options that was introduced and will analyse your footage for any moving object in a specified part of your scene and can alert you as soon as it is detected. As it detects motion in its most basic sense, it uses less of a camera or NVR’s processing power than the other event options, meaning it is always available regardless of your video compression settings.

If you are not using a device with AcuSense then this option will give you the most false-positive alerts, as it offers the fewest ways for filtering out moving objects that you are not interested in, such as object size and the direction or duration of the motion.

Intrusion Detection – This is similar to motion detection in that it will alert you when a moving object is detected within a predefined “intrusion zone”. However, this is better if you want more control over when you are alerted as it will only notify you when a moving object enters the zone, rather than whenever movement occurs within it. This event type also allows you to specify the size of trigger objects, as well as how much of an object enters the zone and for how long before you are alerted.

Line Crossing Detection – This option is particularly useful for various entrances, boundaries, and roads, etc., as it allows you to draw a line in your scene so that you are notified when an object moves across that line. Importantly, you can specify the direction(s) of movement across the line on which you are notified. Like intrusion detection, you also have more control over the size of the trigger object and how much of it must cross the line.
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Note – Before starting, you will need to check that your Default Gateway and DNS Server are correctly set up in your device’s network parameters, as these need to be right in order for you to be sent email notifications. To check these, please see part 2.​

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Section 1: Setting up motion detection​

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Step 1:​

Connect to your device’s web browser interface by browsing for its IP address and log into it. If it is recording to an NVR, then connect to this, as this is where you should set your events from.​

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Step 2:​

Once you’re in, navigate to:​

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Configuration → Event → Basic Event → Motion​

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If you’re using an NVR, select your camera from the “Camera” dropdown.​

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Note – To set one of the other VCA event options, you’ll need to go to “Smart Event” rather than “Basic Event”, where you will be shown a list of tabs with all the other available events on your camera. ​

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Step 3:​

Tick the “Enable Motion Detection” box.​

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Step 4:​

Decide if you want to enable “Dynamic Analysis for Motion”. When this is turned on, green squares will show on anything that triggers motion detection in the camera’s feed, which can help with identifying exactly what has triggered the event.​

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Note – Cameras usually determine what is ‘motion’ in your scene by detecting pixel changes in the image, as a large amount of pixel change usually indicates movement. However, if there is lots of visible noise in your image due to gain control in low light, you will probably see a high number of false alerts on the camera. Using one of the more advanced event types, or the camera’s built-in LEDs to illuminate the scene, will help here. ​

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Step 5:​

Once you’re happy with the view of your scene, click on the hexagon or “Draw Area” button in “Area Settings”, which will allow you to use your mouse to draw the area within which you would like motion detection to be active.​

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On Easy IP 3.0 and earlier cameras, These areas will be indicated by a red grid or polygon that appears when you click on part of the scene.​

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The newer cameras will get you to draw one solid shape for each of your detection areas by left-clicking to set each point of that shape. When you have set all the points that you need, right-clicking will complete the shape and allow you to draw any others that you need.​

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To clear your zones, just click the cross or “Clear All” button.​

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Note – If you are not using an AcuSense camera or NVR, then you should make sure that the edges of your detection zones are not on top of anywhere that is likely to see a lot of movement, shadows, or reflections (e.g. roads, foliage, windows or the sky), to mitigate the number of false triggers. ​

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Step 6:​

If you’re using an EasyIP 4.0 camera, draw any more detection zones that you need by repeating step 5 above.​

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Step 7:​

Adjust the “Sensitivity” bar if you need, which determines how sensitive the detection is to pixel changes. The higher the sensitivity, the more easily motion detection is triggered, meaning you will receive more alerts as a result.​

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A good starting point for the sensitivity is 60, but you will likely need to tweak this yourself over time to identify the optimum setting for your scene.​

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If there is lots of activity in your scene, then avoid setting the sensitivity too high so that you don’t receive lots of false-positive triggers.​

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Note – In the case of Line Crossing and Intrusion Detection, the sensitivity setting refers to the amount of an object that is needed to cross the line, or enter the box that you’ve drawn, before the event is triggered. ​

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Step 8:​

If you’re using AcuSense features, then use the “Detection Target” boxes to specify what you want to trigger the event. You can select both “Human” and “Vehicle” here if you are interested in both.​

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Step 9:​

Click “Save” at this point so that you don’t lose these settings. ​

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You’ll now need to go to the “Arming Schedule” and “Linkage Method” pages to set when you would like the event to be active, and what you would like to happen on triggers.​

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Please refer to sections 4 and 5 below for instructions on how to set these things.​

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Section 2: Setting up line crossing detection​

Step 1:​

In a web browser, go to:​

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Configuration → Event → Smart Event → Line Crossing Detection​

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If you’re using an NVR, select your camera from the dropdown at the top of the page.​

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Step 2:​

Tick the “Enable Line Crossing Detection” box.​

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Step 3:​

Click on the line button or “Draw Area” to draw your line on the video feed – you can move, rotate or resize however you like. ​

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Step 4:​

Set your maximum and minimum target sizes by clicking the size filter buttons, and drawing these on the camera preview.​

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Anything that crosses your line and is smaller than your minimum box, or larger than the maximum box, at the point of the line, will not trigger the event.​

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You should use objects or vehicles in the scene to guide you here. For example, I have set the minimum target size to be slightly smaller than any car that’s near where I’ll draw my line, and the maximum to be slightly larger than a large HGV.​

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Note – It doesn’t matter where boxes are on the feed. Also, these boxes will only be visible on this event page, and will not show up on your footage in the live view or playback pages. ​

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Step 5:​

If you’re using an AcuSense camera or NVR, then specify the “target(s)” that you would like to trigger the event by ticking the box. There is no issue with ticking both “Human” and “Vehicle” here. ​

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Step 6:​

Specify your “Direction”, which refers to the direction from which an object much cross your line to trigger the event. The different options available are explained beneath:​

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A<->B – Any object crossing from either direction will trigger​

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A->B – Any object crossing from side “A” to side “B” will trigger (In this case, from left to right)​

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A<-B – Any object crossing from “B” to “A” will trigger (In this case, from right to left)​

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Step 7:​

Adjust the sensitivity bar to suit your needs. Setting this high will reduce the amount of an object that is needed to cross your line before this is triggered. This will, of course, result in more triggers. As the optimum setting here depends on how busy your scene is, we recommend starting at 60 and then adjusting the bar over time until you find the best results. ​

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Step 8:​

Use the “Line” dropdown to select and draw any more lines, repeating steps 2-8 above.​

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Step 9:​

Click “Save” at this point so that you don’t lose these settings. ​

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You’ll now need to go to the “Arming Schedule” and “Linkage Method” pages to set when you would like the event to be active, and what you would like to happen on triggers.​

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Please refer to sections 4 and 5 below for instructions on how to set these things.​

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Section 3: Setting up intrusion detection​

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Step 1:​

In a web browser, go to:​

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Configuration → Event → Smart Event → Intrusion Detection​

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If connected to an NVR, select your camera from the dropdown at the top of the page.​

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Step 2:​

Tick the “Enable Intrusion Detection” box.​

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Step 3:​

Click on “Draw Area” to draw your intrusion zone (or “Detection Area”) on the video feed, which can be a 3 or 4 sided shape. Left-click on the camera preview to set each of these points. Once your zone is drawn, you can still move each of the points to change the shape to better fit your area of interest.​

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Note – If the edges of your zone are very close to a road, foliage, or anywhere that is likely to see lots of movement, then you will likely see a number of false-positive alerts. This is because any movement on these lines can trigger the event. If you can, you should allow for a bit of a gap between these parts of the scene and your intrusion zone. ​

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Step 4:​

Set your maximum and minimum target sizes by clicking the “Size Filter” buttons, and drawing these on the live camera feed above.​

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Anything that enters your configured intrusion detection zone and is smaller than your “Min” box, or larger than the “Max” box, will not trigger the event.​

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You should use objects or vehicles in the scene to guide you here. For example, I have set the minimum target size to be smaller than the smallest person I’d expect to see in that part of the scene, and the maximum to comfortably cover a very tall person.​

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Note – It doesn’t matter where boxes are on the feed. Also, these boxes will only be visible on this event page, and will not show up on your footage in the live view or playback pages. ​

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Step 5:​

If you’re using an AcuSense camera or NVR, then specify the “target(s)” that you would like to trigger the event by ticking the relevant box. There is no issue with ticking both “Human” and “Vehicle” here.​

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Step 6:​

Now, adjust the “Threshold” bar as you need. This can be set between 1 and 10 seconds and refers to how long an object needs to be within your intrusion zone before triggering the event. For example, setting this to “0” will mean that the event is triggered as soon as a valid target enters your zone.​

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Step 7:​

Adjust the sensitivity bar to suit your needs. Setting this high will reduce the amount of an object that is needed to enter your zone before the event is triggered. This will, of course, result in more triggers. As the optimum setting here depends on how busy your scene is, we recommend setting this to 60 and then adjusting the bar over time until you find the best results.​

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Step 8:​

Use the “Region” dropdown to select and draw any more intrusion zones, repeating steps 2-6 above.​

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Step 9:​

Click on the “Arming Schedule” tab and set this by filling in the hours you want the event to be enabled for in blue.​

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Note – Please see section [1] step 9 above for a more detailed explanation on how to set your arming schedule. ​

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Step 10:​

Click “Save” at this point so that you don’t lose these settings. ​

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You’ll now need to go to the “Arming Schedule” and “Linkage Method” pages to set when you would like the event to be active, and what you would like to happen on triggers.​

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Please refer to sections 4 and 5 below for instructions on how to set these things.​

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Section 4: Setting the Arming Schedule for your events​

Now that you have set your “Area Settings”, click on the “Arming Schedule” tab to set when the event will be active.

This will bring up a timeline with the week broken up into days and hours – depending on the device that you are using, it might look different to the grid below. If a period is filled in blue then the event will be active (or “armed”) for that hour; If the period is white, the event will be off.

Use your mouse to draw up the weekly Arming Schedule that suits. You can also use the popup box that appears when you click on any blue period to finely adjust the start arming times:
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Clicking on the “Erase” button and then a blue period will allow you to clear the arming:
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When you’re happy with this schedule, click “Save”.

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Section 5: Setting up email & push notifications for your events​

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Click on the Linkage Method tab on the event’s page (shown above), which is where you will set up your email notifications, as well as other alert types.​

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The different options are explained below:​

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Audible Warning: This will cause the NVR / browser to bleep when on event triggers.​

Send Email: This will set the NVR to email you on event triggers, with a screenshot of the camera’s view at the time.​

Notify Surveillance Centre: This refers to Hik-Connect and needs to be activated in order to receive push notifications in Hik-Connect.​

Full Screen Monitoring: This will get the NVR to automatically throw up a camera’s live feed in full screen during a trigger for an event set on that camera.​

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To enable Hik-Connect push notifications:​

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To set up push notifications, you need to make sure that Notify Surveillance Centre is ticked as a “Linkage Method”.​

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You also need to make sure that push notifications are enabled for Hik-Connect in your phone’s settings. To enable them via the app, go to:​

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More → Settings → Enable Push Notification​

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This is valid for our older 2MT-7XXX models and 2MT-7XXX-O models only.

First, you will need to download the application onto your phone and ensure that the DVR is connected to a network. We will focus on obtaining information from the DVR first before we focus on the phone app.

On the DVR, log into the menu, and then navigate to Setup → Network → NAT. Make sure that NAT is enabled (Note: you will not be able to access the cameras if NAT is not enabled).

Once NAT has been enabled, a QR code should appear. But if it does not, do not worry. The QR code can be found in a different section. If the QR code does not appear in NAT, it can be found in Information → QRCODE. If you are unable to scan the QR code for some reason, there will also be a serial number that will show below the QR code that you can input manually in order to connect your cameras to your phone.

Now that the QR code/serial number has been found we can focus on setting up the application. The first screen that you will see when you open the app is the Live View screen. From here, you can add a device by hitting the icon in the upper-right hand corner. This will open up the Server List.

Hit the Plus sign to add your device by either scanning the QR code or manually inputting the serial number that shows beneath the QR code. If you choose the QR code method, tap on the square icon and enable access to the phone’s camera. Then, the only other information that will need to be filled out is the name of the device (can be anything you would like for it to be), the username, and the password of the DVR.

Save the device, and go back to the Live View screen so that we can add your device to the Live View windows. There should be a drop down list underneath the windows that show your online devices. Just select the device, and the cameras should show on your screen.

Read Also : How to Set Up SuperLive Plus

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How to setup my CCTV remote connection for viewing
on smartphones and tablets.

We have put together this guide for setting up a remote connection with our DVR’s so you can view your cameras from potentially anywhere in the world. We can also offer our Remote Setup Service where we can setup the system for you, this utilises port forwarding on your router and has the added ability to view your cameras from a Mac or PC.

We will need to set up the DVR firstly so that it is ready to accept the connection from your devices this can be done by the follow steps:

First and foremost connect the the DVR to your router either by an ethernet cable or, if running an ethernet cable is a problem, using a wireless extender which will allow your router to pick up the DVR or a Home Plug can also be used.

On the DVR click on the “Start” button in the bottom left corner of the screen and then choose “Settings” from the popup menu, if you can not click it or its greyed out login to the DVR and try again.

Then under Network click on the TCP/IP link.

On this page make sure there is a tick in the “Obtain an IPv4 address automatically” box and then click apply to save.

Once done, across the top of the page next go to Port and change the HTTP port and Server port to any 3-5 digit number but they need to be different from each other, then click apply to save.

Across the top again to UPnP and make sure there is a tick in the “Enable” box and that the map type is set to auto and click apply to save.

Across the top again to NAT and make sure there is a tick in the “Enable” box and click apply to save.

Leave this page open on your screen as we will be needing the serial number which you can see under the QR code or the QR code itself later in the guide.

We will now be covering the app side of the connection.

So on your phone or tablet go to your app store, either the Appstore on Apple or Play store on Android and search for an app called “SuperLive Plus”, it should look like the image below and install the app and agree to any permissions it asks for.

When first starting the app it will take you through several tutorial pages which you can either swipe through or tap on skip and you will then be presented with the option of local or start, tap on start.

You will now need to fill in the details for the connection: The serial number (which can be found on the NAT page which should still be displayed on your monitor). A nickname of your choosing the default being “DeviceName1” and Username/Password for the DVR. If you would like to bypass this stage tap on skip in the top right corner which will then take you to the Live page.

From here you can access other features or add multiple DVRs or connections if you have them by doing the following. Tap on the three little lines in the top left to bring up the options menu and choose Server List.

This page will list all of you connection entries, but at the moment there should be none. Tap on the “+” symbol in the top right and choose scan code and then scan the QR code on the DVR monitor screen, the information will be filled out for you for adding a device. You may still need to fill out the device name, user and password for the DVR and tap save.

Once saved it will take you back to the server list page and there should now be one entry. All things being well the little wifi icon on the entry should be a solid and green colour at which point you can tap on the back arrow (top left) to take you out and back to your live camera feeds. If the Wifi icon is a grey/black colour and searching then tap on the pen and paper icon to allow you to edit the information and make sure all information is correct re-typing the password for example is a common culprit as is auto correcting on the user and domain host and save to keep the settings.

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Superlive Plus For PC: Free Download for windows 7/8/10/MAC

Here we are going to discuss SuperLive Plus for PC including window 7/8/10 and for MAC os as well. There are two methods by which you are able to take a good view of your CCTV cameras.

In this post, you can free download setup for Superlive plus for PC. After downloading the setup we will learn how to configure Superlive plus for PC.

SuperLive Plus For Windows PC

SuperLive Plus For MAC

Here we are going to use windows 7 and MAC but you can use the same setting for Windows 8 and Windows 10 as well. You can also use another application named “superlivepro for PC” So let’s start from the downloading the setup.

For the latest TVT DVRs and NVRs, a new app has been launched for remote monitoring. It is known as ‘NVMS Lite.’ Gradually, its updated versions are also introduced by the TVT Company. Here, we will learn to download and install the NVMS Lite 2.1 CMS App on Windows & Mac OS.

Download NVMS Lite 2.1 (Windows)

Download NVMS Lite 2.1 (Mac)

The NVMS Lite 2.1 CMS Software connects all TVT products seamlessly. Additionally, it also supports renowned manufacturer’s products like Hikvison, Dahua, Honeywell, etc.

Key Features & Functions of the NVMS Lite 2.1 CMS

Following are the key characteristics of it.

Download SuperLive Plus for Windows App to Monitor on Windows OS

The application file for Superlive plus for Windows CMS is shared here. The application is given in the below download button. Press the button to get the software. The complete installation process is defined below.

First you have to decompress the executable file and then download it. The complete installation part is demonstrated here step-by-step. It is shared in three parts. The first part denotes the installation of the app, the second step defines the sign-in process and the third step is reserved for the device addition.

Download NVMS Lite 2.1 (Windows)

Download SuperLive Plus for Mac CMS to Monitor on Macintosh PC

The company has provided the software for the SuperLive Plus for Mac CMS. It is given in the below download button. Click the button to get the executable file. Decompress them to install on your PC.

The installation to monitoring process are same as done for Windows OS.

Download NVMS Lite 2.1 (Mac)

Install SuperLive Plus for Android App to Monitor on Android Devices

The company keeps on updating its software for better user experience. It keeps on adding new features for safety and security. The SuperLive App is available for Android devices. The download link is given in the download button. Press it and get the link for your gadget.

Install SuperLive for Android

Install SuperLive Plus for iPhone App to Monitor on iOS

The SuperLive Plus App is given below. It is attached in a link button. You have to click the button to get the iOS software. After that, you can easily monitor your locations on Apple mobile.

Install SuperLive for iPhone

Install NVMS Lite 2.1 CMS, Log in & Connect Device to Monitor on Windows OS

The complete installation to monitoring steps are explained here. They are demonstrated with images and narrations for a better understanding. It is defined in three steps.

Step 1- Install NVMS Lite 2.1 on Windows

When we open the executable file, we get the following page. Here, we have to select the language.

Chooseyour language of preference and then press the ok button.

This page appears on the screen. It shows that the setup files are preparing to install.

When the setup file becomes ready, we get the next page.

It says that to install properly, take it with administrator account. Press the OK button and move to the next window.

The agreement page appears on the screen.

Select the ‘I accept the terms of the license agreement’ option and then press the next button.

The page for giving path and folder location to the software appears.

Give the proper path and folder location and then press the next button.

The files will begin to transfer on the PC.

App installation process is going on. When the process is finished, we get a new page informing it.

The installation process is finished. Press the ‘Finish’ button for the next step.

The step- 2 is about the login process.

Step 2- Log in to the NVMS Lite 2.1 App

When we open the installed app, we get the following page. It is the login page.

You have to fill the Username and password of the application. The by default username and password are respectively “admin” and “123456“.

You will login to the software. This way the step 2 is complete.

Now, we will go to add the devices.

Step 3- Add Devices for Monitoring

After the sign-in, we have to give these optional answers to recover password in case we forget them. It is an option. You can skip the process too if you want.

After that, the homepage of the NVMS Lite 2.1 appears.

We have to add the device. Press the marked option to connect devices.

This page surfaces. Press the add button now for connecting cameras.

When you press the add button, you get this page. Here, you can add cameras or devices. To add manually click the encircled button.

Fill the IP address and press ok to connect. You can add all the devices similarly.

Now move to the home page and select the live view option.

Added device will appear on screen. This way you can monitor from remote areas.

The full demonstration of this app must be helpful for readers and users.

SuperLive Plus For PC Free Download For Windows

Here you can download the latest version of Superlive Plus on your computer.

All you have to do is click on the download button according to your choice.

Superlive Plus is also available for MAC PC you can live your cameras on your MAC PC also.

Apply any given method and then you can see the live view of your cameras on your PC.

Method 1 (SuperLive Plus For PC using NVMS 1000)

Every CCTV company offers a CMS for Windows setup of its cameras. Superlive plus also offers its called NVMS 1000.

By using this, you can get a view of SuperLive plus camera on your computer screen. So download the setup for that from the given link.

Step 1.

Download the Setup from the given link below (Old Version).

Download Superlive Plus For PC

Download Superlive Plus for MAC

After downloading the setup open the folder where it has been downloaded the file name is “Superlive-Plus-for-PC. Just install this setup on your PC.

Step 2

Now come to the configuration of superlive plus for PC (windows).

After completing the installation process you will get an icon on your desktop named “NVMS-1000″. Just double click on that icon and it will ask for the registration of the user.

Here assign a user name and password and register the user. You may leave other options on the registration screen. This user name and password are only for this software not for your DVR/NVR.

Step 3

Now a new screen will open asking for the username and password. Insert the username and password that you registered at step 2. A screen will appear in front of you as shown below.

Step 4

Just click the option “Device” and you will find the next screen as shown below.

Click on the “Add Device” option and come to the next screen.

Step 5

Click on the “manually add” option from the top of the screen. Here, you have to add a device serial number, IP address or a domain as per your mode of DVR/NVR’s registration.

So choose one of them as per your desire. After filling the information. Just click on the “Test link” button. Test link must be popped up “Test connection success” then clicks “ok” and then “Add” button.

Now the device is registered successfully now you can see all the cameras on your computer screen. To do this you should go to the “live preview” option.

Method 2 (SuperLive Plus For PC using BlueStack)

To use this method you have to use an android emulator on your PC. One of the best emulators is  Bluestack. Just install it on your PC and follows the steps.

SuperLive Plus For PC Free Download For MAC

If you have a MAC system then you can also get your cameras on your MAC system. The company also offers set up it on your MAC OS. Here we are going to demonstrate how to download and configure super live plus for PC(MAC).

Step 1

Download the setup of superlive plus for pc from the given link below.

Download Superlive Plus for PC (MAC)

Just install it on your PC and come to the second step.

Step 2

Now you can see an icon on your computer screen named “MAC Super CMS…app”. Just open it and the screen will ask you for the account creation. Just create an account for that by putting a username and password.

After the registration window will ask you to log in. just logged in by using the username and password that you registered.

Step 3

After logging in you can see the screen as shown below.

On your right bottom, an option shows as  “Add”.  Click on that icon and you will see the next screen.

Step 4

In this step, a screen will appear as shown below.

It asks for some detail related to your device. Just fill it up. In the “Title” option you can choose a title your device as per your choice.  In the address, you have put the IP address of the device(DVR/NVR/IP camera).

Title: As per your choice.
Address: The IP address or domain name of the device you want to add.
Port: The HTTP port of the device you want to add.
Account: The login account of the device. The default account is “admin”.
Password: The login password of the device. The default password is 123456.

Step 5

Now click on the  “Save” button to save the information. Now you can see the DVR/NVR list in the device list as shown in the below picture.

Conclusion

So this is all about Superlive plus for PC. Using these steps you can easily configure the SuperlivePro DVR/NVR/IP camera for your window laptop and desktop. If you have any queries or suggestion please write to us in the comment box below.

Frequently Asked Question

What is NVMS Lite Edition?

NVMS Lite Edition and NVMS Lite 2.1 Edition are security management platforms given by TVT. They are software for connecting CCTV devices for remote access. You can be live from any place and monitor your locations.

What is the password for Nvms Lite Edition?

The by-default username and password for the NVMS lite are “admin” and “123456” respectively.

What is NVMS software?

It is a security surveillance app. It is designed to monitor CCTV devices from remote areas. It is available for Android, iPhone, Windows and Mac versions. It supports TVT cameras and recorders. It also connects some third-party devices.

What is the default IP address of the TVT CCTV camera?

The company has provided the following IP address and by default setting. IP address: 192.168. 226.201 Subnet Mask: 255.255. 255.0 Gateway: 192.168. 226.1 HTTP: 80 Data port: 9008 The default password of the administrator is “123456”

What is the default password for TVT security cameras?

The default password for CCTV cameras is 123456.

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Camius offers tools, IP cameras, DVRs, and NVR software compatible with PC and Mac to expand the scope of your smart security camera system

Device Config Tool

Download Camius Device Config Tool

A lightweight Camius device scanner and configuration editor, use it to:

• Find and connect your Camius devices to your PC or Mac on your local network LAN
• Change your Camius devices network settings
• Upgrade Firmware on your Camius devices

Web client tutorials:

• How to configure an IP camera using a web browser
• How to configure NVR using a web client

Camius VMS Software compatible with PC and Mac

Download VMS Software for Windows and Mac

How to add a Camius device to the VMS software?

How to playback and download recordings on the Camius VMS (IP Camera, DVR, NVR software)

If you need support with Camius VMS software, please follow the steps:

• Step 1 – Register your Camius Device here
• Step 2 – Submit your support request here

This program, designed only for Camius IP cameras, DVR, and NVR recorders, turns your PC or Mac into a surveillance station; VMS stands for Video Management System; with it, you can:

• Group all of your Camius devices and view them, even from a remote location
• Access Device Configuration and change settings
• Record locally onto a disk attached to your computer
• Playback video and audio, locally and remotely.

Camius Security Software Tools

Read Also : Vivotek Shepherd setup and user guide

Video Player Software​

• This lightweight software is used for playing video/audio files backed up from your recorder on your PC or Mac.
• The user can back up footage from the recorder in MP4 or Camius proprietary format.
• Using Video Player, the user can take clear screenshots, trim the important parts of the video file and play multiple files simultaneously.

Download Video Player

Camius Smartphone App for iPhone, iPad, Android

• To add the Camius IP camera, DVR, or NVR to the Camius View app follow this How-to Guide
• If you can not access your Camius device in the app, we have ready troubleshooting steps

Download Camius View (iOS)​

Download Camius View (Android)​

Frequently Asked Questions

At Camius, we provide excellent technical support to Camius customers through useful FAQ pages, which contain how-to guides and troubleshooting recommendations. Our support team is knowledgeable, responsive, and always available to assist customers with any questions or concerns they may have. With detailed instructions and easy-to-follow steps, Camius’ FAQ pages offer valuable information to help customers get the most out of their products. Whether you’re a new or experienced user, Camius’ technical support is there to help you navigate any issues and ensure a smooth experience.

To submit a support ticket, please contact us at this link

How to add a Camius device to the VMS software?

After installing the VMS software, please click on the Home tab on the left and then on Home >> Device Management (Picture 1)

Picture 1

Option 1: If your device is in the same LAN (Local Area Network)

Click on the Auto Search tab and search for devices if you are in the same LAN (Local Area Network), as shown in Picture 2. Select the device, click Add, and insert the device’s username and password.

Navigate to the Home tab >> Main View, and expand ‘root’ on the left sidebar.

Click and drag your device into any blank rectangle, which should display all the available channels.

Option 2: If you are accessing the device remotely

If you are accessing the VMS / VMS Pro remotely (not in the same LAN), then navigate to the Home tab >> Device Management >> All Equipment. If devices were added successfully, they would be displayed here.

To add a new device remotely, click the icon + on the right top (Picture 3), which will open the ‘Add Device‘ dialog

Picture 3

Select the ID in the Login Type tab and enter P2P ID in the ID tab and click ‘Add‘ (picture 4)

Picture 4

You will see the added devices once you open the ‘Device Management’ tab (Picture 5). The green box under the ‘Status‘ column means your device is connected properly.

Picture 5

How to control your Camius device settings remotely

Once you have added the NVR to the VMS pro software, you can access it remotely from anywhere. Just make sure to add it using the P2P ID and not the local IP address, as shown in the following screenshots. Basically, you are accessing the NVR’s remote settings from the VMS software without a browser.

Once you are in Remote Setting, you can manage the NVR and control its settings.

Click the gear icon under Operation to access Remote Setting

You can access your Camius DVR, NVR or IP camera Remote Setting directly within the VMS Software on your Windows PC or Mac

High Tech 4K DVR and NVR software compatible with PC and Mac by Camius

Looking for reliable DVR or NVR software for PC and Mac computers?  Look no further than Camius VMS software which comes with Camius IP cameras. security NVR, DVR recorders!

At Camius, we know that security is a top priority for many people, whether you’re looking to protect your home or business. That’s why we’ve developed Camius VMS software to be the perfect solution for anyone who wants to manage and monitor their Camius security cameras easily.

With Camius VMS software, you can enjoy a wide range of features that make it easy to keep an eye on your property.

Some of the critical benefits of Camius DVR, NVR software for PC and Mac include the following:

1 – Easy Setup and Configuration:

Our software is designed to be easy to set up and configure, even for people without experience with video management software. Our user-friendly interface makes it easy to customize your settings, view live footage, and review recordings.

2 – Remote Monitoring:

With Camius VMS software, you can monitor your security cameras from anywhere worldwide, as long as you have an internet connection. This is a great option for people who want to monitor their property while away from home or the office.

3 – Advanced Search Capabilities & Remote Playback:

Our software includes advanced search capabilities that make it easy to find specific footage. Whether you’re looking for a specific time, date, or event, Camius VMS software can help you find what you’re looking for quickly and easily.

4 – Flexible Recording Options:

Our software offers a range of recording options, including continuous recording, scheduled recording, and motion detection recording. This means you can customize your recording settings to suit your needs and maximize your storage space.

5 – Multi-Device Support:

Camius VMS software is designed to work seamlessly with various Camius security NVR, DVR recorders, and IP cameras so you can easily integrate your existing devices into our system. The software is designed to work with a Windows PC and Apple Mac computers.

5 – Multi-Device Support:

Camius VMS software is designed to work seamlessly with various Camius security NVR, DVR recorders, and IP cameras so you can easily integrate your existing devices into our system. The software is designed to work with a Windows PC and Apple Mac computers.

Tailored Security Solutions

Homeowners

For homeowners, Camius offers security solutions that safeguard your family and property. Rest easy knowing you have eyes on your home at all times.

Business Owners

Businesses need robust security. Camius provides state-of-the-art solutions to protect your assets, employees, and customers.

Security Professionals

Security professionals trust Camius for its reliability and advanced features. Stay ahead of the game with cutting-edge technology and register as a Camius security systems installer

So, whether you’re looking to upgrade your existing security system or set up a new one from scratch, Camius VMS software is the perfect solution. Our software is reliable, user-friendly, and packed with features that make managing and monitoring your security cameras easy.

In addition to our software, we also offer a range of Camius security cameras and recorders designed to work seamlessly with our software. This means you can enjoy a complete security solution tailored to your needs and preferences.

At Camius, we are committed to providing our customers with the highest quality security products and services. Whether you’re a homeowner, business owner, or security professional, we have the expertise and experience to help you find the right security solution for your needs.

How to playback and download recordings on the Camius VMS (IP Camera, DVR, NVR software)

To play your DVR or NVR footage remotely on the VMS software, navigate to the Home tab >> Remote Playback (Picture 1).

Picture 1

See below the description of each function in the following picture and a table:

Then expand ‘root’ on the left sidebar (Picture 2), then click the checkboxes for cameras that captured the event (Pictures 3 and 4)

Picture 2

Picture 3

Picture 4

Next, on Calendar, you can choose which stream recording event type and click on the Calendar icon and the day of the event. Only days with recorded footage will have a red flag (Pictures 5 and 6).

Picture 5

Picture 6

Cameras will playback individually once you click the Play button and click on each camera’s timeline on the desired hour (Picture 7).

Picture 7

To download recordings follow the below steps:

Step 1: Select a video window that has enabled recording, and click  the download button in the playback control area. A dialog box is displayed, as shown in the following picture:

Step 2: Select the recording you want to download and specify the storage path.

Step 3: Click download.

How to configure Camius NVR using a web browser?

To quickly find the Camius DVR (digital video recorder) or NVR (network video recorder) IP address, visit camius.com/support to download and install the Camius Device Config Tool.

Web browser access

Click on the Camius NVR or DVR’s local IP or type it into your browser’s address bar. The latest Camius surveillance security camera recorders work with multiple web browsers, including Edge, Google Chrome, Mozilla Firefox, Edge, and Safari, and include the following models:

• TRIVAULT4K184R
• TRIVAULT4K184R2
• TRIVAULT4K2168R
• IPVAULT1128PR
• IPVAULT2256PR
• IPVAULT8256R

Use your admin username and DVR or NVR password to log in. Your recorder’s Configuration is under Remote Settings.

You can check the ‘Web Compatibility Mode‘ in the Camius NVR/DVR and even IP camera settings (this can be done from the Camius recorder’s local user interface (Via HDMI/VGA) and in the web browser viewer.

The below picture is based on the IPVAULT1128PR’s web browser view

Accessing web client through VMS software

For certain Camius DVRs, NVRs, and IP camera models, we recommend installing the VMS Software on your Windows or Mac computer to access the device’s remote settings since the VMS software has a built-in web client using the P2P ID. Here is the link to the guide on how to add the device to the VMS software. This applies to Camius IPVAULT2320P16N, SCOUT20PTZ, GUARDMA

Shepherd supports various powerful functions, including: IP-address assignment, remote reboot/restore, and firmware and VADP package upload. Shepherd greatly benefits system integrators and installers who often have projects that require the simultaneous set up of multiple cameras with the same settings.

Shepherd supports batch uploading of firmware and exporting device lists for VIVOTEK NVRs, updating virus signatures for cameras equipped with the Trend Micro IoT Security package, and importing / exporting Stereo Tracker, Deep Learning VCA and VCA package configurations.

How install Shepherd tool into your PC

The Shepherd is a VIVOTEK tool that allows you to find the cameras in your network, perform basic configuration, manage firmware upgrades and collect basic information (firmware version, model name, ports, etc.). To install this software in your PC please follow the next steps.

Step 1. Go to the official webpage of the Shepherd application: https://www.vivotek.com/Shepherd

Step 2. Select the “Download” tab and click on the latest version available to download the application.

Be sure to use the newer version unless you have really old cameras.

Step 3. Once the download is complete run the installer, then select a location in where you want to extract the application. For this example, we will extract the application in the “Desktop” folder.

Note: This is a portable application so it wont be directly installed in your system. 

Step 4. Go to the extracted location (in this case “Desktop”) and find a folder called “Shepherd2”. This folder will contain the files necessary to run the application.

Step 5. Run the “Shepherd.exe” file, be sure to use administrator rights to open it. o

For easier access, you can also make a shortcut by right clicking and choosing Send to > Desktop.

Step 5. Once the interface is running, you can start searching your cameras and accessing by just double-clicking them. 

Vivotek Shepherd setup and user guide

Read Also : VAST Security Station complete guide

Where can I find the software version information for the Shepherd application?

Question

Where can I find the software version information for the Shepherd application?

Answer

To find the software version information for the VIVOTEK Shepherd application, you can follow these steps:

Step 1. Open the Shepherd application on your PC.

Step 2. Once the Shepherd interface finish loading, click on the “Information” icon. 

Step 3. The “Information” window will appear, displaying the software version information, including the version number and device package version.

Can you find ONVIF cameras when using the Shepherd application?

Question

Can you find ONVIF cameras when using the Shepherd application

Answer

The VIVOTEK Shepherd application was designed to search and manage VIVOTEK devices using VIVOTEK communication protocols, unfortunately the application cannot search or configure ONVIF cameras in the network.

[Shepherd] Does the Shepherd application supports MAC OS?

Question

Does the Shepherd application supports MAC OS?

Answer

The VIVOTEK Shepherd only supports Windows 7, Windows 8, Windows 10, the recent Windows 11 and several Windows servers (2012, 2016 and 2019).

Unfortunately, it does not support MAC OS. This means that if you’re using a MAC computer, you won’t be able to run the application on your device.

[Shepherd] What ports are being mainly used by the Shepherd application for communication?

The Shepherd application mainly uses (as default) port 5678 to send UDP broadcast packets to the network in order to find VIVOTEK devices.

When the devices receive the broadcast, it will reply the application with basic information such as model name, IP, mac and ports used for communication.

Then, the Shepherd application it will use those ports configured in the device to perform configurations, data upload and firmware upgrade. 

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Why I cannot update the Trend Micro license via Shepherd ?

Question

Why I cannot update the Trend Micro license via Shepherd ?

Answer

Shepherd version 3.2.0.3 and older version do not support the Trend Micro license update. We have released a new software version 3.3 and this version supports the Trend Micro license update.

There are two different filename extension in Trend Micro license: JSON and TXT. Shepherd version 3.3 supports both these two filename extension of Trend Micro license.

Failed to create OpenGL context for format QSurfaceFormat…

DESCRIPTION

When trying to run the Shepherd 2 on a server we get this error message.
Is there a way of disabling the graphics adapter requirements of the Shepherd2 as the server seem to not have the required graphics adapter support.

ROOT CAUSE

Shepherd2 is required to use OpenGL to draw the program layout.
For most of computer with the latest graphic card driver, it could support OpenGL.
For some did not support OpenGL, customer could use Windows built-in DirectX(ANGLE library) instead.
However, using DirectX is not default behavior of Sheperd2.
Customer needs to add new environment variables QT_OPENGL=angle into system to let shepherd2 use DirectX.

SOLUTION

For Windows 10:
1. From the Desktop, right-click the very bottom left corner of the screen to get the Power User Task Menu. From the Power User Task Menu, click System.

For Windows 7:
1. Click the Start button, right-click the Computer option in the Start menu, and select Properties.

2. Click the Advanced System Settings link in the left column.
3. (Please refer following figure) In the System Properties window, click on the Advanced tab, then click the Environment Variables button near the bottom of that tab.
4. In the Environment Variables window (pictured below), create a new environment variable, click New.
5. Enter the variable name =  QT_OPENGL and variable value= angle to let shepherd2 use DirectX.

Why the application cannot be opened after Windows 10 upgrade

QUESTION

It was reported that after a Windows 10 upgrade (ver 1803), when trying to open the Shepherd application it showed the following message:

Note: The Shepherd application is an executable so cannot be reinstalled

ANSWER

The issue was caused by changes in the Windows 10 QT libraries after the 1803 upgrade. We already release a new software version (ver 2.4.0.101) that can solve the issue. Please download this version from the following link:

Shepherd 2.4.0.101: http://download.vivotek.com/downloadfile/downloads/software/shepherd.exe

How to change the Shepherd’s UI size when it is too large?

QUESTION

How to change the Shepherd’s UI size when it is too large?

ANSWER

Shepherd will change the UI size automatically when the monitor size is large(upper or equal to 3840*2000).
If you want to change the UI, you can press “F11” to adjust it.

If you open Shepherd in a system using four screens, you will see the Shepherd’s UI become large.

In order to make it become smaller, you can press “F11” to adjust the Shepherd’s UI size.


Also refer the following video: ftp://fae:fae@ftp.vivotek.com/software/TechnicalReview/2019/Shepherd%20with%204%20monitor.MOV

How to batch upload a VADP package into several cameras?

Question

How to batch upload a VADP package into several cameras?

Answer

VIVOTEK cameras have the capability of using packages that integrates specific functions (such as Smart VCA, Trend Micro, VIVOCloud, etc). If you need to upload one package into several devices please follow the next steps:

Step 1. Open the Shepherd application.

Step 2. Select the cameras that you want to upload the VADP package. For this tutorial we will use a MD9560-H. 

For easy manipulation you can us Ctrl + Right-click to select multiple cameras or Ctrl + A to select all the devices on the list.

Step 3. Select Maintenance icon , a “Authorize devices” message will popup before allowing access to the interface. Please be sure to enter the camera’s username and password.

Note: If all the cameras are using a different password you wont be able to apply a batch upgrade because the software will be using the same authorization information for each camera. 

Step 4. In the Maintenance interface, go to the “Upload package” tab. Change the “Save package to” option to “Internal storage”.

Step 5. Select the VADP package to be uploaded in the cameras:

Once you select the package the Shepherd application will automatically start uploading the package to all the cameras. Once finished you will see a “Uploaded successfully” message in the interface indicating that the package was applied successfully.

How to update the device pack of Shepherd?

Question

When users want to use Shepherd to batch set cameras, the device pack must contain the camera model, or the parameters shown on the template page may not be consistent with the camera web UI. So, how to update the device pack of Shepherd?

Answer

Please follow the steps below to update the device pack of Shepherd.

1. Extract the .vdp file from .zip file downloaded from our website: https://www.vivotek.com/device_pack#downloads, and move it to the folder Shepherd2.

2. Executing Shepherd2.exe, it will automatically import the latest .vdp file.
3. The update process is complete.

How to find your camera using the Shepherd application

Question

How to find your camera using the Shepherd application

Answer

The VIVOTEK Shepherd application is a powerful tool that allows users to manage and find their VIVOTEK IP cameras in the network. In order to find your device please follow the next steps:

Step 1. Launch the Shepherd application on your computer.

Step 2. Once the application is running, it will automatically scan for all the devices in your network automatically. 

Note: You need to be sure that the PC that is searching the cameras is connected to the same subnet otherwise your camera wont be displayed in the Shepherd interface. 

Step 3. In the search bar, type the name of the camera you are trying to find. If you have cameras with the same model and want to find one specific device, you can type the device MAC address (unique hardware address). 

Camera model search:

MAC address search:

Step 4. Double click on the camera and you will be able to access to its web interface. 

Note: If its the first time you are accessing the camera you will need to set a password. 

If you are unable to find the camera you when using the Shepherd application, here are some useful documents that provide other suggestions in case any problem arises. 

How to batch upgrade camera firmware?

The Shepherd application upgrade function can help you not only upgrade one camera but a batch of cameras. If you want to apply a new firmware to all your devices at once please follow the next steps:

Step 1. Open the Shepherd application.

Step 2. Select the cameras that you want to upgrade and be sure that all the cameras selected are the same model (every firmware is unique to each model so uploading it to a different model will not work). For this tutorial we will use a MD9560-H. 

For easy manipulation you can us Ctrl + Right-click to select multiple cameras or Ctrl + A to select all the devices on the list.

Step 3. Select Maintenance icon  and then enter the camera username and password.

Note: If all the cameras are using a different password you wont be able to apply a batch upgrade because the software will be using the same authorization information for each camera. 

Step 4. In the Maintenance interface, go to the “Upload firmware” tab and then click on the “Select firmware to upload” button to upload the camera firmware file. 

After everything is ready, click on the “Apply” button to start the upgrade process:

In case your system environment power off frequently or have a large number of cameras (complex network), we strongly suggest to batch upgrade the camera into a small group such as 5 ~ 10 cameras per group to avoid an unexpected abort upgrade process.

Step 5. Wait for the upgrade process to be finished. If you want to check the progress you can click on the   icon. 

When it shows  and the upgrading progress next tot he model name as 0% it means that the file is being uploaded to the camera. Once the progress bar gets to 50% it means that the file was successfully uploaded to the camera, and now the camera by itself will install the new firmware.

Once the camera finished the update you will see a message next to the model name showing that the camera update was successful.

IMPORTANT: Please DO NOT power off the devices during the upgrade process.

How can I import same settings to a batch of cameras?

QUESTION

How can I import same settings to a batch of cameras?

ANSWER

The Shepherd application can export the configuration of a camera and apply it to other cameras. In order to do so please follow the next steps:

Step 1. Click Shepherd.exe to run the application, once open it will automatically detect all cameras in your network.
Step 2. Select a camera to export its configuration as a *.csv file.

Step 3. Click on the “Batch camera setup” icon. 

Step 4. Select “Create a template from camera” to create a file that will contain the configurations of the camera you previously selected. 

Once the configuration has been loaded into the Shepherd interface, select the sections you would like to configure in the other cameras and click the “Export” button to create a new template.

Note: You can also modify settings if needed. 

Step 5. Go back to the “Home” interface and select the cameras which you want to apply the configuration template created in the previous step.

Step 6. Go back to the “Batch camera setup” section and select “Import a template”.

Step 7. Select the template configurations that you wish to apply to the cameras. Once selected, click on the “Apply” button to save. Note: If you want to apply all the configurations to all the devices click on the “Apply all”  button. 

Once the process is finished, access the cameras and verify that the configurations were successfully applied. 

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Camius View is the smartphone app to view & control your DVR, NVR, and IP security cameras for home and business:

 .

The Smartphone Security Camera App Camius View offers complete access to your cameras from any location. The mobile app is available on iOS and Android App stores and is ready to link to your security cameras. You can use your smartphone security camera App to view and playback any Camius security camera. Download and install the Camius View iOS or Android app on your smartphone device:

How to add your PoE camera or Surveillance Recorder to the Camius NVR, DVR, or IP camera app

Download the Camius View app on the iOS or Android app store on your phone or tab.

On the first run, the app will require network access and other permissions; once authorized, the app will start a tutorial highlighting the add button.

To get to the add device button later, Tap on the top left menu icon and then on Devices to open the Device Manager page.

 Option 1: Search Online networks to add devices from your network on the device page, enter the password you set earlier, port 80 (for R-series recorders and IP cameras), and save. For the devices of non-R series, port 9000 is required.

Camius View Smartphone App 51

Option 2: While you have the QR code scanner active, point your smartphone’s camera to it and snap. To check if your NVR, DVR, or IP camera is online, disconnect your phone’s Wi-Fi briefly and let the app reload

You can also add your Camius device manually.

How to Use Camius View app

Read More : Hikvision How-To Tutorials Part1

DVR, NVR camera system Live View

Playback

Enabling Push Notifications

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How to add a Camius IP camera, DVR, or NVR to the Camius View smartphone app?

Download and install the Camius View iOS or Android app on your smartphone or tablet.

On the first run, the app will require network access and other permissions; once authorized, the app will start a tutorial highlighting the add button.

To get to the add device button later, Tap on the top left menu icon and then on Devices to open the Device Manager page.

• Tap on the main menu icon

• Tap on the Devices iconto open the Device Manager page, and tap on the Plus icon ‘+’ to add a new device.

• Choose NVR/DVR/IPCAM and then select one of 3 ways to add a device to the app using a Search Local Network (option 1), QR Code Scan (option 2), or Add manually (option 3)

Option 1 – adding a Camius security device using Search Local Network

Ensure your iPhone, iPad, Android smartphone, or tablet is connected to the same local Wi-Fi network as the Camius NVR, DVR, or IP camera device.

Option 2 – adding a Camius security device using QR scan code (Recommended)

Live View

Playback

Push Notifications

Tap on theicon and then the Push Notifications icon, select the device and enable the desired per-channel motion detection alerts, disk error detection alerts, and more.

More about:

Why can’t I access my Camius IP cameras, DVR, and NVR on my Camius View app? 

If you can not access your Camius IP cameras, DVR (digital video recorder), or NVR (network video recorder) on the Camius View smartphone app, please check the below:

1 – Check if you are using the latest version of the Camius View app

On the App’s ‘Devices‘ page, make sure your recorder is added using P2P (ID) instead of IP (IP Address), and if in doubt, delete it and add it again. 

In the Media Port, make sure to enter the right port number:

2 – Make sure you’re connected to a reliable network on your phone 

3 – Check if your Camius IP camera or recorder is connected correctly to the LAN (Local network).

4 – Check for the IP address conflict

5 – Reset the Network settings of your Camius device

Navigate to Setup >> System >> Maintenance >> Load Default >> check the Network box and Apply

Camius Trivault DVR (local interface via HDMI)

Web browser view

6 – Check the Camius device network status 

Navigate to Setup >> System >> Information and check the Network Status if it shows ‘Connect success’.

If the above steps don’t help, submit a support request and include the device model number and the current ’Firmware/Software Version,’ which can be found using the Camius Device Config Tool

HDMI interface: DVR / NVR information is available under Setup >> System >> Information

Web browser view: information is available under Remote Setting >> System >> Information (web browser view)

7 – Wrong Password 

Before you add the Camius security device to the app, make sure to set a password  following the below setup guides:

We got you if you lost your IP camera or DVR NVR recorders password. Follow the below links on how to reset your device password:

You can not set a password on your Camius device using the Camius View app. 

Easy Steps for Password Reset – unlock your NVR, DVR

We got you if you forgot your Camius DVR or NVR recorder’s password. There are two ways to reset your Camius NVR or DVR password, which are described below.

OPTION 1 – applicable to Camius security NVR, DVR with a reset button

If your recorder has a reset button, press and hold it for 10 seconds; you will hear an audible confirmation. This will reset all settings, including the password, but not erase recorded footage on your hard drive. 

Picture 1 – Reset button of Camius 8 channel NVR [IPVAULT1128PR}

Picture 2 – Reset button of Camius 16 channel NVR [IPVAULT2256PR]

Picture 3 – Reset button of 32 channel NVR [IPVAULT8256R]

Picture 5 – Reset button of Camius 8 channel DVR [TRIVAULT4K184R, TRIVAULT4K184R2}

Picture 6 – Reset button of Camius 16 channel DVR TRIVAULT2168R, TRIVAULT4K2168R