How to install and use Camera Live on a compatible Windows or Mac PC/laptop

Camera Live is a free program for you Windows PC or Mac that can be used to locate its local IP address and to view the camera’s live feed locally and remotely. 

First download the appropriate installation file from the links below and install the program.

For a Windows PC click here

For a Mac click here

Once you have installed the program, open it and click on Add Video. Then click on Discover to find the cameras UID, or enter it manually ensuring it is correct and all in uppercase. Enter the cameras password ensuring this is correct and in the correct case. Then give the camera a name e.g. garden, drive etc. and click on OK.

Once added wait for the camera to connect to the program. When it is connected you will see a green icon next to the UID, you can then view your camera’s live feed by clicking on the play icon. You will see the “No Video” message until you have viewed the live feed for the first time and the program can produce a thumbnail image from this.

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Forgotten your password or getting a wrong password message?

If a password has been forgotten unfortunately there is no way to recover these as this would compromise the camera security.

The default username and password for the camera will be “admin” e.g.:

Username:     admin
Password:      admin

We recommend trying these first to see if they allow you to login. 

These must be entered all in lowercase and should be double checked as some devices such as iPhones/iPads will set the first letter to uppercase automatically.

When changing the password this should be in alphanumeric characters (i.e. a,b,c… 1,2,3…) only with no special characters or spaces.

If the default password has been changed you cannot recall what you set it to you will need to reset the camera to the factory defaults to regain access. 

NB: When you reset a camera it will reset it to factory defaults (and will lose the WiFi details you currently have set) so you should only perform a reset while your camera is connected to your router with an ethernet cable.

To do this can you:

1) Remove all cables connected to the camera.
2) Remove any SD card from the camera.
3) Wait 10 mins.
4) Connect the ethernet cable to the camera and your router, you should hear a click when the cable is connected.
5) Wait 2 mins.
6) Connect the power cable to the camera.
7) Wait 5 mins for the camera to power up.
8) Locate the camera’s reset button or recess.

For the outdoor camera this will be a button on the underneath of the camera or on the end of a cable.
For the indoor camera this will be a recess on the back of the camera that can be pressed with a paperclip or similar.

9) Press and hold for 20 seconds and release.
10) Wait 5 mins for the camera to reset ensuring it remains connected to your router with the ethernet cable throughout.

Then once the camera is reset can you log in to the camera interface using the default username and password which is “admin”

As the camera has been reset it will be at the factory defaults once again, so you will need to setup your camera again with the WiFi details, etc. as if from new.

To do this take a look at the setup guides in the section below.

Having touble setting up your camera to record to SD card/NVR/NAS drive.

Are you looking to setup recording? If so please see the links below for full setup guides for each recording method. If you have already set it up but have encountered an issue it may be worthwile running through the setup once more, to check for any errors or mistakes.

SD card recording

UCAM NVR recording

NAS Drive recording

If you are still seeing an error or it is not working as expected please take a look at the common issues and their solutions in the list below.

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SD card not supported or faulty.

Motion detection page not configured correctly

NAS details not entered accurately.

NVR IP address may have changed.

Incorrect Task Management setup

How can I transfer video clips from an SD card in the camera to my computer?

If you are looking to transfer recordings from an SD card installed in the camera to you computer over WiFi this is limited to one file at a time for practical reasons:

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1) If your SD card had, for example, 128GB of clips it would not only be very cumbersome to transfer that quantity to your computer over your local WiFi but potentially slow down your local network too. As SD cards have very limited file speeds transferring this magnitude of data may also take a very long time to offload.

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2) It is also impractical or unwise to transfer en masse as it would also cause a slow down of the camera’s capabilities for the time while the transfer is progressing, and your camera could miss key motion events from being recorded.

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Solutions? There are a number of options available to you:

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– You can browse the recordings stored on your camera directly from a web browser and check which recordings are important to keep. You can play back the clips in your browser without needing to download to your computer first. Click here for a guide on how to do this.

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– You can set the sd card to auto overwrite so that it automatically deletes the oldest recordings when the card is full, so you don’t have manually delete.

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– You can use a number of tasks in the camera to automatically offload clips from the sd card (before they get overwritten) to Dropbox, your own FTP server, etc.

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– If you really must download everything off the SD card the easiest and quickest way is to take the sd card out and insert directly into your computer (if it supports SD media) and then simply drag and drop the files off the card to your computer.

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These are but a few suggestions. If you need further advice on the full range of recording and playback options do get in touch with our Support Team and they will be delighted to help.

Cannot connect to the camera remotely using the app.

Are you having trouble connecting to the camera using the app on your phone? This may be a p2p error. The camera and app use p2p to connect, if the camera is unable to connect to the p2p server then it will not be viewable via the app. Click here to check and resolve this.

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Has the camera been set to a static IP? We do not recommend setting the camera to a static IP as this is not usually required and can render the camera inaccessible if setup incorrectly. Click here to check this has been setup correctly. 

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Is the UID correct and all in uppercase? If any character in the cameras UID is not in uppercase it will not be able to connect to the app remotely. If this is the case, delete the camera from the app and add it again. For help with this click here for an Android device and click here for an iOS device.

Changed WiFi router or given a new router by your ISP?

If for some reason you have changed/updated your WiFi router your camera(s) will need to be reset to factory defaults and setup again, since the WiFi details and ip addressing on your camera(s) will still be that of your old router.

To reset your camera(s) and start afresh please click here.

NB: Be sure to read and follow the reset instructions carefully to avoid any problems or delay in setup.

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Once reset you will need to setup the WiFi connection again. Please follow one of the guides below to complete this.

PC Method

App Method

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WPS Method, for WPS enabled routers.

Power LED flashing rapidly and camera offline?

A rapidly flashing green power LED usually indicates that the camera’s firmware has encountered an error. This is rare but can occasionally happen after an unexpected power cut (if the camera is in the middle of performing a task), due to incorrect settings in the camera (too many enabled tasks, conflicting settings etc.), or due to a faulty SD card. 

This can usually be resolved with a reset of the camera. To do this first power down the camera and leave it for at least 10-15 minutes, then follow the steps on the page linked below to reset the camera. Note: a reset will clear all changed settings in the camera and revert it back to the defaults.

How to reset the camera

If the reset does not clear the error then you should get in touch with our support team using the “contact us” form as they will be able to advise on the next steps to resolve the issue.

How to install and use Camera Live V1

How to reset a camera.

If you think you need to reset your camera we recommend you first get in touch with us using the “Contact us” form as a reset may not solve your issue and will wipe the camera of any user data, meaning you will need to set the camera up again.

But should you want to reset your camera anyway please use either of the guides below.

NB: When you reset a camera it will reset it to factory defaults (and will lose the WiFi details you currently have set) so you should only perform a reset while your camera is connected to your router with an ethernet cable.

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There are two ways to reset the camera: physically by pressing the hardware reset button or digitally via the camera’s web interface….

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Physical reset procedure

1) Remove all cables connected to the camera.
2) Remove any SD card from the camera.
3) Wait 10 mins.
4) Connect the Ethernet cable to the camera and your router, you should hear a click when the cable is connected.

5) Wait 2 mins.
6) Connect the power cable to the camera.
7) Wait 5 mins for the camera to power up.
8) Locate the camera’s reset button or recess.
For the outdoor camera this will be a button on the underneath of the camera or on the end of a cable.
For the indoor camera this will be a recess on the back of the camera that can be pressed with a paper-clip or similar.
9) Press and hold for 20 seconds and release.
10) Wait 5 mins for the camera to reset ensuring it remains connected to your router with the Ethernet cable throughout.

Then once the camera is reset can you log in to the camera interface using the default username and password which is “admin”

Digital reset procedure

1) Remove all cables connected to the camera.
2) Remove any SD card from the camera.
3) Wait 10 mins.
4) Connect the Ethernet cable to the camera and your router, you should hear a click when the cable is connected.
5) Wait 2 mins.
6) Connect the power cable to the camera.
7) Wait 5 mins for the camera to power up.

8) log in to the camera interface on a PC, see the guide here on how to do this.

9) Go to Setting, Tools, Backup or Reset.
10) Click on Reset, then when it appears click on Reboot.
10) Wait 5 mins for the camera to power up fully, ensuring it remains connected to your router with the Ethernet cable throughout.

Then once the camera is reset can you log in to the camera interface using the default username and password which is admin (in lower case) for both.

As the camera has been reset it will be at the factory defaults once again, so you will need to setup your camera again with the WiFi details, etc. as if from new. You’ll find the details here: http://ucam247.helpsite.io/categories/3646-camera-setup

Forgotten your password or getting a wrong password message?

If a password has been forgotten unfortunately there is no way to recover these as this would compromise the camera security.

The default username and password for the camera will be “admin” e.g.:

Username:     admin
Password:      admin

We recommend trying these first to see if they allow you to login. 

These must be entered all in lowercase and should be double checked as some devices such as iPhones/iPads will set the first letter to uppercase automatically.

When changing the password this should be in alphanumeric characters (i.e. a,b,c… 1,2,3…) only with no special characters or spaces.

If the default password has been changed you cannot recall what you set it to you will need to reset the camera to the factory defaults to regain access. 

NB: When you reset a camera it will reset it to factory defaults (and will lose the WiFi details you currently have set) so you should only perform a reset while your camera is connected to your router with an ethernet cable.

To do this can you:

1) Remove all cables connected to the camera.
2) Remove any SD card from the camera.
3) Wait 10 mins.
4) Connect the ethernet cable to the camera and your router, you should hear a click when the cable is connected.
5) Wait 2 mins.
6) Connect the power cable to the camera.
7) Wait 5 mins for the camera to power up.
8) Locate the camera’s reset button or recess.

For the outdoor camera this will be a button on the underneath of the camera or on the end of a cable.
For the indoor camera this will be a recess on the back of the camera that can be pressed with a paperclip or similar.

9) Press and hold for 20 seconds and release.
10) Wait 5 mins for the camera to reset ensuring it remains connected to your router with the ethernet cable throughout.

Then once the camera is reset can you log in to the camera interface using the default username and password which is “admin”

As the camera has been reset it will be at the factory defaults once again, so you will need to setup your camera again with the WiFi details, etc. as if from new.

To do this take a look at the setup guides in the section below.

Camera is rebooting often

Do you find the camera does not remain online for any length of time? If so this is usually a setup or a hardware error, typically with the SD card or the recording setup. Please take a look at the troubleshooting guides below to help resolve your issues.

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SD card not working.

Too many tasks enabled.

Issues with power supply, outdoor cameras.

Cannot view the video from the app.

If you are having trouble viewing video in the app it is likely due to one of the issues listed below. 

Poor Wifi connectivity

p2p disabled

Privacy mode enabled blocking access to the live feed.

Live feed or playback is jerky and not smooth

The first thing to check will be that the camera has a strong WiFi connection. This can be checked in the app by going to Edit Camera, Advanced Setting, WiFi Setting and should be at least 50-60%. A poor WiFi signal can cause the playback of the live feed to be poor. Click here for advice if the WiFi signal strength is poor.

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If the WiFi connection is strong, the next thing to check will be that the stream setup is set appropriately for your network. The defaults for this are below and can be found by logging in to the camera’s web interface and going to Setting, Camera, Stream Setup.

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The H.264 bitrate should be left at the default of 1536, raising this can cause the camera to send more data than your router can cope with causing a jerky live stream.

The MJPEG stream should not be set higher than the default of 50. This is an uncompressed stream that is used for the cameras motion detection, not for recording or streaming, raising this can cause issues with the streaming as it puts a high load on the camera.

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You should also check that you do not have too many tasks enabled, conflicting tasks can cause issues with the camera’s ability to stream well. You should only have one of task 7, 8, 9 or 10 enabled at any one time. For more information on setting up the task management page click here.

NVR IP address keeps changing.

You have setup and NVR with a camera successfully however it stops recording after a short time.

This may be due to your router assigning the NVR a new IP address very often. In this case the best way to prevent this from changing and your details in the Storage Setup page becoming incorrect is by setting the NVR to a static IP address.

To do this please take a look at our setup guide for Setting the NVR to a Static IP address.

Having Trouble With WiFi setup?

Does your WiFi use older WEP Encryption? If so click here

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Not getting a wireless connection where you have placed your camera? Click Here for more information.

editor’s note: The application supports many brands and models. The main models are included in the article. We explained our guide through the Amcrest system.

Blue Iris User Manual

To download a full user manual for Blue Iris 5, click on the link provided below.

Blue Iris 5 User Manual

How To Upgrade Blue Iris Demo Software With An Amcrest License Without Losing Settings

If you are currently using a demo version of the Amcrest Blue Iris software upgrading your account will not reset your settings. All settings will be retained on the software after the upgrade is complete. For more information on how to upgrade your demo version of Blue Iris to paid version, please follow the steps provided below.

Step 1: Open your Blue Iris software and click on the Settings option (  ) in the upper left corner of the interface and click on Settings/info.

Step 2: In the About tab, click on the Register now option.

Step 3: In the Activation screen, click Next

Step 4: Enter the Amcrest license number or key you have purchased into the activation box. Click Next to continue.

Step 5: Click Finish once the code has been activated.

Step 5: The new license key has now been applied to your Blue Iris software. The information can be viewed in the License Key section of the menu. Click OK to continue.

The “Evaluation Copy” overlay will be removed from the live view screen and your previous settings will be accessible throughout the software.

Blue Iris 5 Compatibility

To install the Blue Iris 5 software onto your computer, go to the Blue Iris website and download the installation file .

Minimum Requirements

Recommendations When Using Many and/or HD Cameras

Compatible with the Following Brands:

Amcrest, 4XEM, ACTT, Airlink101, AIRLive, Allnet, Apexis, Arecont, Astak, AVTech, Avlosys, Axis, Bosch, Canon, Cisco, Coolcam, Dericam, Di4-Lan, DLink, EasyN, Edimax, Evocam, Foscam, Gadspot, Ganz, Gandstream, Hawking, HIKVision, HooToo, Intellinet, JVC, Linksys, Logitech, Lorex, Microseven, Mobotix, Panasonic, Pelco, Planet, Sanyo, Sharx, Siemens, Sony, Stardot, Swann, Toshiba, Tenvis, TO-LINK, Trendnet, Vivotel, Wansview, Y-Cam, Zavio, Zonet and many more.

For more information on how to install the Blue Iris 5 software, click here.

Blue Iris UI3 update Issue

If you are attempting to update to a new version of the Blue Iris software and receive an error such as:

this is not a result of a bug or issue with the software itself but is a result of an update made to Visual Studio C++ compiler which is the software used to build Blue Iris. To resolve the issue, a simple reinstall of the software will fix the problem, however, if you wish to resolve the issue without reinstalling the software, please refer to the information below.

A resolution will be based on the which version of Windows you are running. For instance, if you are operating on a 64-bit version of Windows you will need to search and run the VCREDIST_X64.exe to resolve the issue. If you have a 32 bit system you will run the VCREDIST_X32.exe.

If this file is not found on your computer you may run it from the following URL blueirissoftware.com/VCREDIST_X64.exe (or VCREDIST_X32.exe for 32 bit).

Step 1: Load the VCREDIST .exe file and click Run

Step 2: Click on Install.

Step 3: A restart of your computer will be required to complete the install. Click on Restart to restart your computer.

After your computer has finished restarting please load the Blue Iris software and run the update as normal. If this does not fix the issue a full re-install of the software may be required. To re-install the Blue Iris software on your computer, access the Control Panel and click on “Uninstall a program”.

Locate the Blue Iris Software from the Programs and Features list and click Uninstall. Select “Yes” to remove Blue Iris from your computer. For more information on how to install Blue Iris on your computer click

Note: It is recommended to not delete any registry entries or license activations during this process.

Click Finish, to restart your computer and complete the uninstall.

For more information on how to install the Blue Iris software on your computer, click here.

Blue Iris Not Automatically Starting up After a Crash?

If your Blue Iris software crashes or becomes unresponsive and the software does not restart automatically with its last settings displayed then the software may need to be ran as a Windows service. By default, Blue Iris 5 is not set to run as a Windows service so therefore would have to be implemented manually. For more information on how to set Blue Iris as a Windows service, refer to the information provided below.

Step 1: Open Blue Iris 5 and click on the settings menu located in the upper left corner of the screen.

Step 2: In the Settings menu, click on the Startup tab.

Inside the Startup tab, make sure the “Use last window position” option is selected in the Window field then click on the “Run as a Windows service (no UI, run again for console)” checkbox. This will enable your software to run as a Windows service. Click OK to continue.

Step 3: The service will install automatically. Click OK to reboot or restart the Blue Iris software.

The software is now running as a Windows service which allows the software to reboot with last settings in tact after a crash or service interruption.

How to Add a Camera Into Blue Iris

The camera and the computer you are using must be on the same network during setup. Please make sure you are running the most current version of Blue Iris during setup. The latest version of Blue Iris can be downloaded here.

There are 2 ways to add a camera into Blue Iris. You can right click on the main menu, or click on the settings menu (  )in the top-left corner of the interface.

Adding a Camera

To begin, right-click on the main interface or click on the settings menu () to access the “New camera” menu.

In the new camera menu, give your camera a name, a short name (for URLs and filenames), choose a type, which in this case will be a Network IP, and enable any options such as, enabling audio, motion detection, etc. Click OK to continue.

This will open two windows. The top window will be Network IP Camera Configuration. Enter the address of your camera (IP Domain or DDNS as well as RTSP address) and click on the Find/Inspect… button on the right to confirm. Enter the username and password, select the make as Amcrest, select the model of your device (ProHD and HDseries cameras as “ProHD 1080p RTSP/HTTP”), and specify the RTSP and ONVIF ports.

Note: If you choose the other option profile, “ProHD/IP2/3/4/4M Mainstream RTSP” features such as PTZ or other related features may not be accessible. Please use ProHD 1080P RTSP/HTTP in the Model field.

After filling in the information required, click OK. The second window will appear titled New Camera. Here you can make many adjustments to the way you want Blue Iris to configure your camera.

The page is defaulted to the Video tab. The options available for adjustment are Image Format and Frame Rate, PTZ Controls, Recording through Blue Iris, Alerts through Blue Iris, and other features. Once you have finished adjusting any necessary settings, click on OK to add the camera. The live view screen of your camera will show in the interface.

How to Renew a Key in Blue Iris 5

Any expired keys in the Blue Iris 5 software will cause the software not to work with any connected cameras and may cause them to be inaccessible. Keys in the Blue Iris software provide up to one year of service from the initial start date of your license and will need to be renewed before they expire.

Note: Please ensure you are using the most up to date version of Blue Iris. To download the most up to date version of Blue Iris, click here.

For more information on how to renew your Blue Iris key, please refer to the steps provided below.

Step 1: Click on the settings menu (  ) located in the top-left corner of the interface and select “Settings”.

Step 2: In the bottom left corner of the Blue Iris Settings menu, click on the Upgrade/renew button to renew the key for your license.

Note: The new expiration date will be displayed in the menu and will be good for one year of the initial start date.

When you have purchased or renewed your account you will receive a new code in your email. Once the new key provided is entered into the Activation menu, press the “OK” button.

How To Install Blue Iris 5

To install the Blue Iris 5 software onto your computer, go to the Blue Iris website and download the installation file .

Minimum Requirements

Recommendations When Using Many and/or HD Cameras

Compatible with the Following Brands:

Amcrest, 4XEM, ACTT, Airlink101, AIRLive, Allnet, Apexis, Arecont, Astak, AVTech, Avlosys, Axis, Bosch, Canon, Cisco, Coolcam, Dericam, Di4-Lan, DLink, EasyN, Edimax, Evocam, Foscam, Gadspot, Ganz, Gandstream, Hawking, HIKVision, HooToo, Intellinet, JVC, Linksys, Logitech, Lorex, Microseven, Mobotix, Panasonic, Pelco, Planet, Sanyo, Sharx, Siemens, Sony, Stardot, Swann, Toshiba, Tenvis, TO-LINK, Trendnet, Vivotel, Wansview, Y-Cam, Zavio, Zonet and many more.

Follow the on screen instructions to install the software. You can use the demo version or purchase a license. There is are options for a fill license (up to 64 cameras) for $69.95 or a Lite license for a single camera for $34.95.

Note:  Any Blue Iris keys that have expired support have to be renewed or upgraded for it to work in Blue Iris version 5. Additionally, if you are upgrading from version 4, please allow access and remove version 4 from your system. Please say NO to deleting any of your settings. Settings are automatically backed up to C:\Program Files\Blue Iris5\backup_upgrade_50.reg. Click OK to continue.

Now that you have your software installed, it’s time to start adding your cameras. Ensure that you have already installed your cameras and they are working correctly in a web browser. For more information on how to access your camera in a web browser (web UI), click here

If you have any PTZ cameras, go ahead and set the presets, if any, now through the web interface before adding them to Blue Iris. The Blue Iris interface is shown below:

For more information about adding a camera into the Blue Iris software click here

How to Enable Two Way Audio Using Blue Iris

If your camera supports two-way audio and you are using it in Blue Iris, two-way audio can be configured directly in the software. Please make sure a compatible microphone is set up and configured on your computer before enabling it in Blue Iris. For more information on how to enable two-way audio using Blue Iris please refer to the information provided below.

Step 1: Log into Blue Iris and access the device.

Step 2: Click on the Blue Iris software settings icon.

Step 3: Click on the Audio tab and enable the Enable audio capture hardware option.

Note: Make sure the proper microphone is selected in the Device dropdown menu.  Use the Gain slider to adjust and test the microphone audio.

Step 4: Select the proper output device for your computer in the Output (Device) dropdown menu and click OK.

Step 5: On the main interface click the speaker option to hear the audio from the device. Then click and hold the microphone icon and speak into the microphone.

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To download the latest version of Amcrest Orion Surveillance software to your Windows device please click on the link provided below.

Amcrest Orion Download for Windows PC

To download the user manual for the Amcrest Orion software, click here.

For additional information, such as useful articles or other information related to the Amcrest Orion surveillance software, click here.

Amcrest Orion Surveillance Software Download

To download the latest version of Amcrest Orion Surveillance software to your Windows device please click on the link provided below.

Amcrest_Orion_Surveillance_Software.exe

Amcrest Orion Surveillance Software User Manual

To download the Amcrest Orion Surveillance Software user manual, please click on the link provided below.

Amcrest_Orion_Software_User_Manual.pdf

Amcrest Orion Datasheet

To access the datasheet for the Amcrest Orion software, please click on the link provided below.

Amcrest_Orion_Datasheet.pdf

How To Install The Amcrest Orion Surveillance Software

Amcrest Orion is a video surveillance software application that provides an all-in-one, full-featured solution to manage and monitor Amcrest network cameras, NVRs, and DVRs, etc. The software supports up to 64 devices for free with a maximum of 256 channels. It is currently a Windows based only software, however, to download the latest version of this software click here.

For more information on how to install the software, please refer to the information provided below.

Step 1: Download the Amcrest Orion software and open the .exe file.  Select the software license agreement and click Next.

Step 2: Select an Installation Path if needed using the Browse option. Click Install.

Note: Allow the components to install on your computer.

Step 3: Click Run.

Step 4: Select a network mode and the network card and click Next Step.

Step 5: Set the TLS self adaptive mode if necessary. Please note, this is disabled by default but can be enabled if needed. Click Finish.

Note: TLS self adaptive mode is a security feature that allows Amcrest devices to automatically switch between Transport Layer Security (TLS) versions 1.2 and 1.3 depending on the capabilities of the connected device. This ensures that the highest level of security is always used, while also avoiding compatibility issues with older devices.

Step 6: Download the Client software to your computer.

Note: Click proceed anyway in the browser if needed to download the client software.

Step 7: Click Download and follow the steps to install the client software to your computer and run the client software.

Step 8: Enter the IP address found on the server client into the Server Address field. The default username will be system. Enter a password for the client account into the interface, click Next Step.

Note: Set security questions, this information will be used to access your client software if you forgot the password. Click OK. This will load the client software.

How To Add An Amcrest Camera To Amcrest Orion Surveillance Software

Before connecting your device to the Amcrest Orion software, please make sure the device is initialized and on the same network as the computer. You will need the username and password for the device before you are able to add it to the camera. For more information, please refer to the information provided below.

Step 1: Access the client software and select the configuration icon. Select Device.

Step 2: All connected devices should be displayed in the Discover Device menu, however, click the Refresh button to refresh the interface if needed.  Select the device and click Add to Device List.

Step 3: Enter the password for the device and click OK.

The device will be added successfully.

Step 4: To view the device, access the main menu and click on Monitoring Center. Double click the device from the device list to view the live feed.

How to Use the Dewarping Features on a Fisheye Camera Using Amcrest Orion Surveillance Software

Fisheye dewarping (Fisheye unwrapping) provides a correction in the distortion of images obtained from a camera equipped with a fisheye lens. This allows the user to view different aspects and views of the 360° image provided by the fisheye lens of the camera. For more information on how to use the fisheye dewarping functions in the Amcrest Surveillance Pro software, please refer to the information provided below.

Step 1: Log into the Amcrest Orion Software and select Monitoring Center.

Step 2: Select your fisheye camera from the device list to view the live feed. Right-click on the live feed to access the live view options menu. Hover your mouse pointer over Installation Mode and select an installation mode.

Installation Modes Explained

	Wall Mount: This allows you to access preset fisheye features based on a wall or sideways mount installation.
	Ceiling Mount: This allows you to access preset fisheye features based on a ceiling or straight mount installation.
	Ground Mount: This allows you to access preset fisheye features based on a ground position mount installation.

Note: Different installation modes will provide different dewarping functions. For more information on the dewarping functions provided with each installation mode, please refer to Dewarping Features Explained.

Step 3: Hover your mouse over Fisheye View and select a dewarping option from the provided list of icons.

Dewarping Features Explained

Wall Mount

	Provides the user to view a full spectrum live feed of the camera without dewrapping features enabled.
	Provides a full, square image, of the live feed. The live feed can be controlled with the mouse in an up and down motion.
	Provides a four-layered, square image of the live feed. The live feed can be controlled using the control center in the first quadrant of the live view screen. Each layer is depicted with different colors: First Quadrant (Control): Red, Second Quadrant: Neon Green, Third Quadrant: Blue, Fourth Quadrant.
	Provides a four-layered, square image of the live feed with a central control center. Hover the mouse over the center to populate the control center. Each layer is depicted with different colors: First Quadrant: Neon Green, Second Quadrant: Blue, Third Quadrant: Yellow, Fourth Quadrant: Purple.
	Provides an eight-layered image view of the live feed with one central control center. Each layer can be moved in the layer or via the control center and is depicted with different colors: Feed 1: Neon Green, Feed 2: Blue, Feed 3: Yellow, Feed 4: Purple, Feed 5: Turquoise, Feed 6: Red, Feed 7: Orange, Feed 8: Green
	Drag the image in upper/lower/left/right direction. Press I to display the panorama and press O to resume the original size. Press S to rotate the image in a counterclockwise direction and press E to stop the rotation. Scroll the mouse wheel to zoom the image.
	Display the feed in 360° circularity. Use your mouse to drag the image in an upper/lower/left/right direction. Press I to display the panorama and press O to return to the original size. Press S to rotate the image in a counterclockwise direction and press E to stop the rotation. Scroll the mouse wheel to zoom the image.
	Use your mouse to drag the image in upper/lower/left/right direction. Press I to display the panorama, and press O to return to the original size.

Ceiling Mount

	Provides the user to view a full spectrum live feed of the camera without dewrapping features enabled.
	Provides a 360°expanded panorama of the live feed as well as an independent sub-image on the top. The 360° panorama supports zoom and left and right scanning. All movements are controlled by the top sub-image.
	Provides two inverted live view images on both the top and bottom feed. Use the mouse to adjust and move the feed in a left or right simultaneously.
	Provides a 360°panorama view based on two independent left and right sub images. The sub images support zoom and 360° left and right pan. Hover the mouse over the bottom center to display a panoramic viewing option.
	Provides a four-layered view of the live feed. Each quadrant is centrally controlled via a control center and depicted with different colors. First Quadrant: Green, Second Quadrant: Blue, Third Quadrant: Yellow, Fourth Quadrant: Purple.
	Provides a four-layered view of the live feed. Each quadrant is centrally controlled via a control center and depicted with different colors: First Quadrant: Green, Second Quadrant: Blue, Third Quadrant: Yellow, Fourth Quadrant: Purple.
	Provides a six-layered view of the live feed with one sub-image. The sub-image is used to control the corresponding layered views. Each view is depicted with different colors: Feed 1: Neon Green, Feed 2: Blue, Feed 3: Yellow, Feed 4: Purple, Feed 5: Turquoise, Feed 6: Red.
	Provides an eight-layered image view of the live feed with one central control center. Each layer can be moved in the layer or via the control center and is depicted with different colors: Feed 1: Neon Green, Feed 2: Blue, Feed 3: Yellow, Feed 4: Purple, Feed 5: Turquoise, Feed 6: Red, Feed 7: Orange, Feed 8: Green.
	Drag the image in upper/lower/left/right direction. Press I to display the panorama and press O to resume the original size. Press S to rotate the image in a counterclockwise direction and press E to stop the rotation. Scroll the mouse wheel to zoom the image.
	Display the feed in 360° circularity. Use your mouse to drag the image in an upper/lower/left/right direction. Press I to display the panorama and press O to return to the original size. Press S to rotate the image in a counterclockwise direction and press E to stop the rotation. Scroll the mouse wheel to zoom the image.
	Use your mouse to drag the image in upper/lower/left/right direction. Press I to display the panorama, and press O to return to the original size.

Ground Mount

	Provides the user to view a full spectrum live feed of the camera without dewrapping features enabled.
	Provides a 360°expanded panorama of the live feed as well as an independent sub-image on the top. The 360° panorama supports zoom and left and right scanning. All movements are controlled by the top sub-image.
	Provides two inverted live view images on both the top and bottom feed. Use the mouse to adjust and move the feed in a left or right simultaneously.
	Provides a 360°panorama view based on two independent left and right sub images. The sub images support zoom and 360° left and right pan. Hover the mouse over the bottom center to display a panoramic viewing option.
	Provides a four-layered view of the live feed. Each quadrant is centrally controlled via a control center and depicted with different colors. First Quadrant: Green, Second Quadrant: Blue, Third Quadrant: Yellow, Fourth Quadrant: Purple.
	Provides a four-layered view of the live feed. Each quadrant is centrally controlled via a control center and depicted with different colors: First Quadrant: Green, Second Quadrant: Blue, Third Quadrant: Yellow, Fourth Quadrant: Purple.
	Provides a six-layered view of the live feed with one sub-image. The sub-image is used to control the corresponding layered views. Each view is depicted with different colors: Feed 1: Neon Green, Feed 2: Blue, Feed 3: Yellow, Feed 4: Purple, Feed 5: Turquoise, Feed 6: Red.
	Provides an eight-layered image view of the live feed with one central control center. Each layer can be moved in the layer or via the control center and is depicted with different colors: Feed 1: Neon Green, Feed 2: Blue, Feed 3: Yellow, Feed 4: Purple, Feed 5: Turquoise, Feed 6: Red, Feed 7: Orange, Feed 8: Green.
	Drag the image in upper/lower/left/right direction. Press I to display the panorama and press O to resume the original size. Press S to rotate the image in a counterclockwise direction and press E to stop the rotation. Scroll the mouse wheel to zoom the image.
	Display the feed in 360° circularity. Use your mouse to drag the image in an upper/lower/left/right direction. Press I to display the panorama and press O to return to the original size. Press S to rotate the image in a counterclockwise direction and press E to stop the rotation. Scroll the mouse wheel to zoom the image.
	Use your mouse to drag the image in upper/lower/left/right direction. Press I to display the panorama, and press O to return to the original size.

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How To Download Recordings Using Amcrest Orion Surveillance Software

Recordings in the playback menu can be downloaded (exported) using the Amcrest Orion Surveillance software. To download the free software click here.

For more information on how to add a device into Amcrest Orion Surveillance software click here.

Downloading a Recording

Step 1: Open the Amcrest Orion surveillance software and select Download Center.

Step 2: Select the device in the Resources menu and click the calendar option in the Time menu. Select a date and time range of the recordings. Click OK.

Step 3: Click Search. Recordings can be accessed in a timeline or file format. If downloading from a timeline range, select a start and end time in the timeline, enter the software user password and click OK. Verify the start and end time of the recording and click OK. The recording will begin to download.

Step 4: Click the Downloaded tab to view and locate the storage path of the recording. Click the  icon to locate the downloaded recording on your computer.

Note: If downloading multiple recordings, it is recommended to use the File menu. Select all recordings you want to download and select Download Selected File. To download a single file, click the Operation icon.

How to Customize Video Settings Using Amcrest Orion Surveillance Software

If you are having issues customizing the video settings for your device in the app then you can use Amcrest Orion Surveillance software to adjust these settings. This is free software provided by Amcrest and can be used as a one-stop surveillance source for all your Amcrest devices. To download the free software, click here.

For more information on how to customize the video settings, please refer to the information provided below.

Step 1: Open the Amcrest Orion software and select the settings  icon. Select Device.

Step 2: Select Device Config, select the device, and click Parameter Setting.

Step 3: Use the video settings options provided in the camera properties menu to customize the video settings. Click Apply.

Note: If you would like the video settings to apply to the device’s web UI, click Link to Device Webpage

How To Setup Recording Schedules In The Amcrest Orion Surveillance Software

The Amcrest Orion Surveillance software allows you the opportunity to set your added device to record on motion or on the continuous (general) recording schedules. The software uses a recording plan template to set recording schedules. For more information on how to set up recording schedules, please refer to the information provided below.

Click on the  icon located in the Home menu and select Storage Plan.

Setting a Recording Plan

A general recording plan will allow the software and selected devices to record 24/7.

Ensure the option is enabled and click the Recording Time dropdown menu. The schedule will be set to record 24/7, all days of the week, however, can be set to recording during the week or only on the weekends. However, a custom Time Template can be used if needed.

Enter a name for the custom time template and click the period settings (  )option. A total of 6 periods can be set if needed by clicking the “+” icon. Enter a start and end time for the schedule. For instance, in this example we will set it to only recording from 6am (0600) – 4pm (1600). Select which days the schedule will apply and click OK.

The schedule will now be set in the software. Click OK.

Select the newly created recording schedule template from the Recording Time menu. In the Recording Channel, select the devices you would like the schedules to apply. Click OK.

The storage plan will be will now be applied to the selected devices.

The same concept can be applied to motion detection recording plans as well if needed.

How To Set an Email Server In Amcrest Orion Surveillance Software

Email Setup will be dependent on your specific email provider. In this example, we will be using Gmail. A email server can be used to send email notifications or during password recovery. For more information on how to setup an email server, please refer to the information provided below.

Step 1: Open the Amcrest Orion Surveillance software, select the  option, and select System Parameters.

Step 2: Select Email Server and enable the option.

Step 3: Select the email provider from the SMTP Server Type dropdown menu and enter all requested information into the interface. Please note, the password should be your Gmail generated app password. **Please refer to Allow Less Secure Apps (Updated) section for more details.

Allowing Less Secure Apps (Updated)

As of May 30th, 2022, Google will be removing the allow less secure apps option, this means a generated password will need to be entered that will allow email alerts to come through on your account. Before proceeding, please ensure 2 factor authentication is enabled in your account settings. For more information on how to do this, please refer to the information provided below.

1.) In Gmail, click the account avatar/icon picture located in the upper right of the window.
2.) Now click the blue button that says “Manage Your Google Account”

Once on the account setting page please click “Security”

3) Click onApp passwords

4) Enter your email password, and click Next.
5) Select an option from the provided drop down menus and select Custom. Enter a name for the authentication and click Generate.

6) Google will provide a security password which must be entered into the device’s Email Setup interface in the device’s web UI.

Step 4: Click Test Email. Once confirmed, click Save.

How To Setup Views and Tours Using Amcrest Orion Surveillance Software

How To Create a View

When creating a tour it is highly recommended to create a view first before creating the tour. A view is a collection of cameras/channels shown in a window. This can be a collection of devices from the same DVR/NVR or a collection from different devices in a single view. For efficiency purposes, it is recommended to keep cameras from the same NVR in the same view. Conversely, this is not mandatory and each view can be customized based on your needs.

Step 1: Log into the Amcrest Orion Software and select Monitoring Center.

Note: Views can be customized to a range of a single camera to 64 cameras simultaneously. Please keep in mind the more cameras that are opened the more network resources are being used. Our recommendation is to set a max of 9 camera views or less but in our example, we will use a wide variety to show the flexibility of the feature.

Step 2: Select each device from the device list and click the save icon (  ). Enter a name for the View and click OK.

Note: If you are using a DVR/NVR with multiple channels, it is necessary to expand the device to show the individual channels associated with your device.

If you are performing this procedure on multiple computers, the process will need to be performed on each desktop/laptop. For this reason, we recommend renaming the cameras in a way to know which cameras/channels go together.

Step 3: Select View. Select the dropdown option next to the View folder. Select the newly created view to load the live feed of the cameras in the interface.

Tour Setup

When you have finished creating the view you can now start configuring a tour. A tour will allow the software to shift between multiple PTZ presets set by the user in the software. If using a PTZ camera, please navigate to Add Device menu and select the edit icon (  ) for the device. Select Video Channel  and ensure the Camera Type is set to PTZ Camera. Click OK.

Note: At least 2 presets must be set to configure a tour.

Step 1: Access the Monitoring Center, select the device, access the PTZ menu, and select the down arrow.

Step 2: Use the PTZ option to rotate the camera to a specific point. Click the Edit (  ) icon and name the tour. Click the checkmark (  ) when finished.

Note: Click the Go icon (  ) to call a preset. The camera will rotate to a related position.

Step 3: Once the presets are created, click the  icon and select the Edit (  )icon.

Step 4: Enter a name for the tour and click the add (  ) icon. Select all applicable presets related to the tour and click OK.

Note: Click the play (  ) icon to run the tour.

Step 5: Navigate to the Resources menu, right click on the device to set a tour duration.

Note: To stop the tour, click on the stop (  ) icon in the Tour (  )menu.

How to Recover a Forgotten Admin Password on Amcrest Orion Surveillance Software

If you have forgotten the admin password to log into the Amcrest Orion Surveillance software, the password can be recovered using the Forgotten Password option. This option can be found on the login screen once the software has been opened. For more information on how to retrieve your forgotten password, please refer to the information provided below.

Step 1: Open the Amcrest Orion Surveillance software and click Forgotten Password.

Step 2: Verify the account’s username and click Next Step.

Step 3: The password can be reset using security questions or through email verification. Please note, the password cannot be reset if there is no email server established. Once the security questions or answered, click Next Step.

Step 4: Enter the new password into the provided fields, click Next Step.

Step 5: Click Log In Now.

Note: Enter the new password and click Log In to open the software. Select Remember Password or Auto Login to allow the software to open on your machine without having to reenter it.

How To View Events Using The Playback Feature In Amcrest Orion

The monitoring center allows the user to view both the live view and playback of a connected device. The monitoring center can be found on the Home menu of the software. The playback option allows the user to view motion, human, or vehicle detection events retained on the device.

Step 1: Click on the Playback option and select your device. Double click to load the initial recording in the timeline.

Note: Use the timeline to manually scroll through the events of the day. The calendar option can be used to choose different dates and times of the events.

To view filter and view specific record types, such as human/vehicle events, click the filter icon (  )

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EZCLOUD REGISTRATION

Uniview provides a web portal to sign up and register an account with EZCloud. http://en.ezcloud.uniview.com It is recommended that Internet Explorer 8 or higher be used to view the web portal.

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There are a few aspects to note about the web portal:

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An account can also be registered through the EZView smart phone application. See Adding A Device -> EZView

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ACCOUNT SIGN UP

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Signing up an account is very similar to most other online account registration as seen from the image above. Enter in the proper information requested such as the Username, Password and a valid Email

address. Click the Acquire button to receive a registration email which provides a Verification Code. Please note that the email may take several minutes to arrive.

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Enter the Verification Code into the box provided and click the Sign-up button to register the new EZCloud account.

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PRO TIP: Integrators and Installers can setup an account and then share device access to customer accounts for managing multiple devices and providing support later.

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ACCOUNT LOGIN

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Login either with the Username or registered Email address created previously for account management. If the password has been forgotten, there is a link provide for password retrieval.

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EZCLOUD MANAGEMENT

Once the register code is located, there are three different ways to add and manage devices on an existing EZCloud account; through the EZCloud web portal, through the EZView smart phone application and through the EZStation CMS.

EZCloud Quick Install Guide v2

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REGISTER CODE

The Register Code is a unique 26 digit & character string that is used to connect a device to the EZCloud service. This code also comes in a QR format for quick scanning. There are a few places you can find the Register Code:

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Note the QR Code on the sticker for quick adding the device to an EZCloud account via the EZView smart phone application (more on the EZView app later in this guide).

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The myCloud feature is toggled on by default. Please note that a new myCloud account cannot be registered from the recorder interface.

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NOTE: On some device firmware versions Uniview uses the title myCloud rather than EZCloud. The URL containing myCloud will redirect to the proper EZCloud URL accordingly.

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NOTE: Currently (as of December 2015), the web interface of Uniview devices will only work properly on Internet Explorer version 8 or higher.

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EZCLOUD WEB

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Once logged into the EZCloud web portal (as described in the EZCloud Registration guide section above), the backend will appear as the image shown above. To add a device, click the + Add Device button and a new webpage will display with entry boxes for both the Register Code and Device Name. The Register Code is the 26 digit and character string detailed in the section above. The Device Name is a title that represents the device being registered (e.g. Office B, 123 Elm St, ABC Company, etc.)

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After clicking the Add button, the Device List will appear again with the newly registered device listed under My Cloud Devices. If the P2P service plug-in was not previously installed, the follow message will appear on the upper most portion of the web page:

Click the Download link and install the plug-in (the computer may have to be restarted to complete the install) After rebooting the Windows PC and accessing the EZCloud backend again, there may be a similar message on the lower portion of the web page as follows:

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On the management page, there are three different sections: My Cloud Devices, Shared Cloud Devices and Sharing Records.

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MY CLOUD DEVICES

The My Cloud Devices section of the EZCloud management page lists all added devices to the registered account. The devices can be navigated using a simple interface utilizing arrows to browse through the results (see toolbar at the bottom of each section).

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As with the following sections, there are multiple columns that denote information that pertains to the recorder(s) registered to the account.

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• Device Name – the name given to the device when it was first registered.

• Device Type – the model # of the registered device

• Device IP – the external IP address of the registered device

• Latest Online Time – the time the device was last detected to be online

• Status – indicates whether the device is Online, Offline or having a network error

• Share Device – a link that provides a menu to share the registered device:

NOTE: The ‘Share To’ input box receives the email or username of the account being shared to. A date and time can be set indicating how long the device will be shared. A specific user group can be selected defining the rights given to the shared device. Finally, a description can be entered to let the user know details that represent the device.

• Change Name – a link that allows the user to change the name of the device

• Retrieve Password – allows the user to generate an overriding password in the case of a forgotten password:

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NOTE: All information will be entered automatically into the above form as it pulls it from the registered device. By clicking the Acquire button, the form will send an email with the verification code. Enter the verification code into the input box and click Retrieve to receive a password. The generated password will only work for the valid date and only if the device is properly set to the valid date. If the date is set incorrectly on the device, adjust accordingly on the Retrieve Password web page.

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SHARED CLOUD DEVICES

The Shared Cloud Devices section displays a list of devices that were shared to the registered account. The columns of information in this section are very similar to My Cloud Devices, however there are some unique information displayed for shared devices.

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All other columns such as Status, Change Name, Access Device and so forth, function exactly the same as in the My Cloud Devices section.

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SHARING RECORDS

The Sharing Records section displays a list of devices that have been shared by the registered account. As with the previous sections, there are some columns of note.

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EZVIEW

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EZView is Uniview’s smart phone application for monitoring, configuring and managing multiple camera systems. Typically, a device will be added to an EZCloud account using the EZView app due to the ability to forgo using a computer for set up.

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REGISTER (EZVIEW)

On the main screen, there is an icon in the upper left-hand corner that appears to be like three lines stacked. This is the main menu button. Click the main menu button and then click the P2P Account link at the top of the menu. This will bring up a Login screen that also has a few notable links. The first is the Sign-Up link that will allow for a new account to be registered through the app (similar to the web portal method detailed earlier in this guide). The second link, Forgot Password, gives a similar menu to allow for an email verification and password change.

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Once logged in to the registered EZCloud account, the P2P Account menu will appear (referenced above). On the P2P Account menu there are a few minor options which include the ability to change the account’s username and password. The My Sharing Records menu lists all instances of when devices have been shared from the current account and sharing can be canceled on any of these instances.

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My Devices links to the Devices menu which displays all devices added to EZView (includes MyCloud Devices). See the third image above; there are different icons that indicate what kind of device is being listed. The light blue recorder with a cloud symbol indicates a device added via EZCloud and the teal recorder with the share icon indicates devices that have been shared via EZCloud.

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ADD A DEVICE (EZVIEW)

To add a new device to EZCloud, click the small + icon in the upper right-hand corner of the Devices menu. Below is an image of the Add Device menu.

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The Add Device menu contains the following options:

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The Save button in the upper right (looks like a floppy disk) will add the device to the logged in registered account. The Start Live Preview button will not only add the device, but it will also launch all cameras in Live View.

NOTE: A registered EZCloud account must be logged in before adding a new device via P2P.

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EZSTATION

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EZStation is Uniview’s CMS software that allows for monitoring, configuring and managing multiple camera systems on a Windows PC. NOTE: Currently (as of December 2015) there is no CMS software developed for Apple Mac computers.

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REGISTER (EZSTATION)

Registration of a new EZCloud account is straight forward; on the Home Screen (shown above) click the Device Management tile and then click the Cloud Device on the left toolbar under the Device tab. By clicking the Register button, the EZStation software will launch an Internet Explorer browser window to register an account online. The process of registering on the EZCloud web portal is located in the EZCloud Registration section of this guide.

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Once registered (or if already registered) click the Login button to enter in the login credentials for the EZCloud account of choice. Other options include Auto Login, applying for an account from the login menu and account password recovery.

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DEVICE MANAGEMENT (EZSTATION)

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There are two main sections of interest here: the My Cloud Device list and the Shared Cloud Device list. Above those two lists are a header with the currently logged in EZCloud account, a Refresh link to refresh the current lists, a Switch Account link which launches a new login menu for account switching and a Logout link.

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MY CLOUD DEVICE (EZSTATION)

The My Cloud Device list is dedicated to managing devices that have been added to the registered EZCloud account. The toolbar has the following features:

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SHARED CLOUD DEVICE (EZSTATION)

The Shared Cloud Device list displays the devices that have been shared to the currently logged in account. If the integrator opts to share cloud devices with the end user, then the end user will be utilizing this list to see the status and have access to those devices. The toolbar has the following features:

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Viewing and configuring the cloud devices listed in the Cloud Device menu is the same as any of the other device types on the Device Management page. Please see Uniview’s help file by clicking the User Manual button the topmost toolbar in the upper right of the EZStation software, to learn about how to group devices to prepare them for live viewing.

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ADDITIONAL INFORMATION

Cloud Update (firmware) will not function unless the device is registered to an EZCloud account.

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EZView has a speed test function that allows the user to find the upload speed for a device registered to the currently logged in EZCloud account.

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A device can only be registered to one EZCloud account. All other accounts need the device to be shared to them by the EZCloud account that the device was originally registered to unless the device is deleted from the original account’s device list.

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EZCloud may be referred to as MyCloud on older firmware versions.

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P2P refers to Peer-To-Peer. A “Cloud” device refers to, in the case of EZCloud, a device that has been registered to EZCloud for remote connection (not a remote storage medium). The way P2P works is that the device connects to the EZCloud server and then to the end user. The EZCloud acts as a go between, rather than having to open up ports (pinholes, virtual servers, etc.) to allow remote access to offsite clients. This is the preferred method of remote connection since open ports can pose a security risk and can be difficult to setup on complex networks (especially when a firewall is implemented).

Also, many satellite internet service providers and mobile hotspots will not allow ports to be opened unless a static IP is purchased (usually at a premium).

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Alibi Vigilant

High-Performance Solutions
for any Security Challenge

Alibi solutions are designed – based on dealer feedback – to deliver the best possible user experience from installation to operations. Alibi Vigilant gear delivers high-resolution video security – from 2MP to 8MP – and flexible channel counts – 4CH to 128CH – to handle projects of all sizes. Alibi Vigilant gear is built with the latest features including Starlight chipsets, powerful video analytics, advanced compression, power-over-ethernet and more. Nearly every Alibi Vigilant product is NDAA compliant and are approved for use on federally-funded projects.

Alibi Hybrid Cloud

COMING SOON

Alibi Hybrid Cloud provides advance system health monitoring capabilities to proactively alert you when your system is not working properly. Additionally, cutting-edge Gun Detection analytics can be enabled to identify and alert if firearms are brandished in the field of view. AI-based analytics helps reduce false alarms by up to 95%.
Our solutions specialists will be on-site to answer any questions.

Powered by Actuate

Alibi Security Firmware and Manuals 2024

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How to check your Alibi Witness firmware version

The firmware version that has been loaded on your recorder is noted on the large yellow sticker on the outside of your recorder box. You need to compare this version with the latest firmware available on-line by following these instructions.

Download the Alibi Firmware Upgrade Instructions for detailed information.

All available software and firmware downloads can be found on the Alibi Downloads Page.

Tirade WIP Series Firmware Update

As of May 2015, all Tirade WIP series wireless access points feature an updated firmware version, enhancing both performance and stability.

The latest version of Tirade firmware features an upgrade from iPoll to a proprietary iPoll2 transmission mode. iPoll2 transmission mode uses a centralized control scheme and ensures smooth packet transmission of voice, video, and data, and features a smarter polling method than iPoll—polling data more often.

If you have previously purchased Tirade WIP series wireless access points and are adding new units to expand your wireless security solution—please make sure that the firmware matches. Because iPoll2 is a proprietary format, all integrated Tirade WIP devices need to be running the latest version of firmware—to ensure seamless communication between devices.

Below are the Tirade firmware upgrade release notes, along with a link to firmware updating instructions.

NOTE: Before you begin any firmware updates, please read the entire set of instructions for updating the firmware.

Are You Running the Latest Tirade Firmware?

To ensure seamless communication between all Tirade devices, please verify that you’re using the latest (and most secure) firmware, we provide the following resources:

NOTE: NOTE: Upgrading to the latest version of firmware will also allow you to take advantage of new features and functionality that has been added to the software since you purchased or last upgraded your product.

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Alibi Vigilant IP Camera Firmware

Looking for firmware? Find the latest firmware downloads, release notes and firmware instructions for current and discontinued Alibi Vigilant IP cameras in the following table.

IMPORTANT – Alibi Vigilant IP Camera Firmware Update:

We have released a new version of firmware for Alibi Vigilant IP cameras that fixes the ability to reset passwords for IP cameras. If you want to enable this functionality on installed Vigilant IP cameras, we recommend you click the following link to find complete directions to download the new software to upgrade your IP cameras.

Alibi Vigilant IP Camera Firmware Installation Instructions

Alibi Vigilant IP Camera Control 4 Connection Driver

If you have further questions, please contact Technical Support for assistance at 888.858.1442.

IPC_D1202 Firmware for the following camera models.

ALI-FB20-W, ALI-FB20, ALI-FB20-Z
ALI-FB40-W, ALI-FB40, ALI-FB40-Z
ALI-FD20-V, ALI-FD20-VZ
ALI-FD40-V, ALI-FD40-VZ
ALI-FT20
ALI-FT40

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IPC-G6107 Firmware for the following camera models.

ALI-FB80
ALI-PD40-VZA
ALI-FD80-V
ALI-PT40-ZA
ALI-FT80
ALI-PB40-ZA
ALI-PB40-A
ALI-PD40-VA
ALI-PT40-A
ALI-PM40-A

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DIPC-B1209 Firmware for the following camera models.

ALI-FB20-U
ALI-FD20-VU
ALI-FT20-U

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DIPC-B1226 Firmware for the following camera models.

ALI-FB20-AW
ALI-FD20-VAW

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DIPC-B1211 Firmware for the following camera models.

ALI-FB40-U

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GIPC-B6102 Firmware for the following camera models.

ALI-PS40-A
ALI-PT40

.

GIPC-B6106 Firmware for the following camera models.

ALI-PF50-A
ALI-PB80
ALI-PT80
ALI-PZ50-ZA

.

CIPC-B2302 Firmware for the following camera model.

ALI-PZ51-UZA

ALI-PZ20-LUZAI

.

QIPC-B1203 Firmware for the following camera models.

ALI-XB80-ZA
ALI-XD80-VZA
ALI-XT80-ZA
ALI-XF120-A

.

QIPC-B6209 Firmware for the following camera models.

ALI-XF120-VAI

.

QIPC-B6501 Firmware for the following camera models.

ALI-XF160-UA

.

QIPC-B2202 Firmware for the following camera models.

ALI-PZ21-UZA
ALI-PZ40-VUZAI
ALI-PB40-VUZAIE
ALI-PB80-VUZAIE

.

CIPC-B2302 Firmware for the following camera models.

ALI-PZ20-ZA

.

CIPC-B2302 Firmware for the following camera models.

ALI-PZ20-LZA

.

CIPC-B2302 Firmware for the following camera models.

ALI-PZ20-LUZAI

.

QIPC-B8701 Firmware for the following camera models.

ALI-XF80-LA

.

DIPC-B1216 Firmware for the following camera models.

ALI-FB21-A
ALI-FB21-Z
ALI-FD21-V
ALI-FT21-A

.

GIPC-B6202 Firmware for the following camera models.

ALI-FB21-UAI, ALI-FB41-UA, ALI-FB41-UZA
ALI-FD21-VUAI, ALI-FD41-UVZ, ALI-FD41-VU
ALI-FT21-UAI, ALI-FT40-UZA, ALI-FT41-UA
ALI-PB40-UAI, ALI-PB40-UAIE, ALI-PB40-UAIS, ALI-PB40-UZAI, ALI-PB40-VLUAI, ALI-PB40-VLUZAI
ALI-PB50-UAI, ALI-PB50-UZAI, ALI-PB50-VLUAI
ALI-PD40-VUAI, ALI-PD40-VUZAI, ALI-PD41-VUZAI
ALI-PD50-VUAI, ALI-PD50-VUZAI
ALI-PM41-VAI, ALI-PM40-UAI
ALI-PT40-UAI, ALI-PT40-UAIS, ALI-PT40-UZAI, ALI-PT40-VLUAI, ALI-PT40-VLUZAI
ALI-PT50-LUAI, ALI-PT50-UAI, ALI-PT50-UZAI
ALI-PZ50-LUZAIS

.

GIPC-B6202 Firmware for the following camera models.

ALI-PB60-UA
ALI-PD60-VUA
ALI-PT60-UA
ALI-PB60-VUZA
ALI-PD60-VUZA
ALI-PT60-VUZA
ALI-PB60-UAB
ALI-PD60-VUAB
ALI-PT60-UAB

.

GIPC-B6203 Firmware for the following camera models.

ALI-FB81-UA
ALI-FD81-VUA
ALI-FT81-UA
ALI-PF51-VA
ALI-PT50-VUAIF
ALI-PB50-UAIF
ALI-PB81-AI
ALI-PD81-AI
ALI-PT81-AI
ALI-PB80-VLUAI
ALI-PT80-VLUAI
ALI-XB81-UZAI
ALI-XD81-VUZAI
ALI-XT81-UZAI

.

GIPC-B6208 Firmware for the following camera model.

ALI-PF40-LUA

.

ANPR-B1103 Firmware for the following camera model.

ALI-XB20-VUZAI-ANPR

Alibi Vigilant Network Video Recorder Firmware

Looking for firmware? Find the latest firmware downloads, release notes and firmware instructions for current and discontinued Alibi Vigilant Recorders in the following table.

NVR-B3111 Firmware for the following Alibi Vigilant recorder models.

ALI-NR320P-8
ALI-NR640P-16

.

NVR-B3601 Firmware for the following Alibi Vigilant recorder models.

ALI-NR040F-1
ALI-NR080F-1
ALI-NR160F-2
ALI-NR160P-4
ALI-NR320P-4

.

NVR-B3613 Firmware for the following Alibi Vigilant recorder models.

ALI-NR041F-1
ALI-NR082F-2
ALI-NR162F-2
ALI-NR162P-4
ALI-NR322P-4
ALI-NR322P-8
ALI-NR641P-8

.

NVR-B3112 Firmware for the following Alibi Vigilant recorder models.

ALI-NR081F-2
ALI-NR161F-2
ALI-NR161P-4
ALI-NR321P-4

.

NVR-B5301 Firmware for the following Alibi Vigilant recorder models.

ALI-NR321P-8
ALI-NR640P-8

.

NVR-B5101 Firmware for the following Alibi Vigilant recorder models.

ALI-NR1280X-16

.

B3506 Firmware for the following Alibi Vigilant recorder models.

ALI-HR161F-2

.

B3502 Firmware for the following Alibi Vigilant recorder models.

ALI-HR160F-1

.

B3503 Firmware for the following Alibi Vigilant recorder models.

ALI-HR040F-1

.

B3519 Firmware for the following Alibi Vigilant recorder models.

ALI-HR042F-1

.

B3503 Firmware for the following Alibi Vigilant recorder models.

ALI-HR080F-1

.

B3516 Firmware for the following Alibi Vigilant recorder model.

ALI-HR081F-1

.

B3520 Firmware for the following Alibi Vigilant recorder models.

ALI-HR082F-1

.

B3511 Firmware for the following Alibi Vigilant recorder models.

ALI-HR162F-1

.

B3507 Firmware for the following Alibi Vigilant recorder models.

ALI-HR162F-2

B3518 Firmware for the following Alibi Vigilant recorder models.

ALI-HR163F-1

Alibi Witness Recorder Firmware and Manuals

Find the latest software for Alibi security video recorders including ACMS, firmware, power tools, Witness App and Mac and PC component downloads along with release notes and installation manuals.

ACMS Software for Alibi Recorders

Find the latest downloads for Alibi Central Management Software and installation manuals.

Alibi Witness Mobile App

Check out our page for the most current information on the Alibi Witness Mobile App.

Windows Codec Pack

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Mac Web Components

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Alibi Power Tools

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Alibi 3004 Digital Video Recorder

Includes SKUs – ALI-DVR3004H, ALI-DVR3008H, ALI-DVR3016H

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Alibi 1004 Digital Video Recorder

Includes SKUs – ALI-DVR1004E

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Alibi Hybrid Series Video Recorder

Includes SKUs – ALI-HVR3004H, ALI-HVR3008H, ALI-HVR3016H, ALI-HVR5016H, ALI-TVR7032H

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Alibi 3000 Series Network Video Recorders

Includes SKUs – ALI-NVR3004P, ALI-NVR3008P

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Alibi 3100 Series Network Video Recorders

Includes SKUs – ALI-NVR3104P, ALI-NVR3108P

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Alibi 3304 Network Video Recorders

Includes SKUs – ALI-NVR3304P

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Alibi 3308, 3316 Network Video Recorders

Includes SKUs – ALI-NVR3308P, ALI-NVR3316P

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Alibi 5000 & 7000 Series Network Video Recorders

Includes SKUs – ALI-NVR5016P, ALI-NVR5032P, ALI-NVR5116P, ALI-NVR5132P, ALI-NVR7032R

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Alibi 3404 Network Video Recorder

Includes SKUs – ALI-NVR3404P

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Alibi 5X & 7X Series Network Video Recorders

Includes SKUs – ALI-NVR5216P, ALI-NVR5232P, ALI-NVR5316P, ALI-NVR5332P, ALI-NVR7132R, ALI-NVR7164R, ALI-NVR7232R

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Alibi 7100 Series 128-Channel NVR with RAID

SKUs – ALI-NVR71128R

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Alibi QVRs

SKUs – ALI-QVR3004H, ALI-QVR3008H, ALI-QVR3016H

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SKUs – ALI-QVR3104, ALI-QVR3108, ALI-QVR4104

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SKU – ALI-QVR4008H

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