Network Setup for NVR/DVR/IP Camera before adding to Guarding Vision

The Following network settings must be checked before adding the device to Guarding vision App.

Method 1: From NVR Local menu

Step 1: Right Click on the NVR Monitor and select “Menu”.

Step 2: Select “Configuration” from the Menu options.

Step 3: Select “Network” and check the option “Enable DHCP” Click “Apply”

Step 4: Make sure your NVR/DVR obtained an “IPV4 Address” and “Preferred DNS Server” values automatically. If not, check your network settings and make sure your device is properly connected to your network router or switch.

Step 5: Select “Platform Access” and check “Enable”.  You will be taken to the service terms window.

Step 6: Create a “Verification Code” check the “Guarding Vision service terms” click “OK”.

Step 7: Click “Apply” to apply the settings. The status will change to “Online”. The QR Code being displayed on your device “Platform Access” page can be scanned with Guarding Vision app to add the device into your App. To proceed with adding the device into the app scroll down to “Adding NVR/DVR to Guarding Vision App”.

Method 2: From the NVR/DVR/IP Camera Web page.

Step 1: Input the IP address of the NVR into the address bar and login with the credentials.

Step 2: Go to Configuration  Network  Basic Settings

Adding the NVR/DVR to Guarding Vision App

Method 1: Using the QR Code

Download and install the Guarding vision app on the Mobile. Register and Create a Guarding vision account on the App.

.

.

.

Step 1: Tap on the “+” to add a new device. Select “Scan QR Code”. Scan the QR Code displayed on the NVR’s Monitor.
.

.

.

.

.

.

Step 3: Scan the QR code from the device sticker or Login to the device Local Menu and go to Menu  Configuration  Network  Platform Access to access the QR Code.
.

.

.

.

.

.

.

.

Method 2: Add Device with Serial Number
.

(Only the last 9 digits of the serial number are needed to add the device into the App.)
.

Step 1: Tap on the ‘+’ icon and select “Manual Adding”
.

.

.

.

Step 2: The serial number can be accessed from the device sticker. To access the serial number from the web config, go to Configuration  System  System Settings  Basic Information
.

(Refer to the figure below)
.

Step 3: Once the “Manual Adding” Option is selected, You will be directed to the Add device page with “Serial No.” Input the serial number and click on  to save.

.

.

.

Step 4: Click “Add” to add the Device.
.

.

.

.

.

Step 5: Input the Verification Code that was created and click “OK”.
.

(You can find the code from the device web Config. Go to Configuration  Network  Advanced settings  Platform Access.)
.

.

Step 6: Tap on “Next”. Create a Device name in the “Edit Alias” page. Tap “Save”
.

.

.

.

.

.

Step 7: Tap on “Guarding Vision” at the bottom of the app to see your device listed. Tap on the device name to view the cameras connected to the device.
.

.

.

.

.

.

How to Change Camera names on the App
.

• Slide the device name to the left to view the settings and share icons.

• Tap on the  Settings icon.

• Tap on “Linked Camera”

.

• Click on the Edit icon and input a desired name to the camera and Tap “Save” icon.

• 

Guarding vision Setup from browser (www guardingvision com)

.

Step 1: Open browser (Internet explorer/Chrome) and input the address www.guardingvision.com. And click on “Register” to register for a new account.

Step 2: In the registration page, input the mandatory credentials and select “Email” for registering with email or “Country Code” for registering by a phone number.

Step 3: Once the account is created, select “Device Management” and select “Add” to add a new device.

Step 4: In the “Add Device” pop-up window, input the device serial number (Last 9 digits of the serial number found on the device sticker) and click on “Search”.

Step 5: If the platform access is enabled on the device, then you should see the device on the “Add device” window. Click on the ‘+’ icon for the device. Click on the link for Enabling “Platform Access” https://app.box.com/s/ftj2keo6pvvvkpif9ukquyp7jrvhktwx.

Step 6: Enter the verification code found on the platform access page of the device. Click “Add”.

.

Step 7: Click “OK”. Now the device should be added into the Guarding vision account. To view video stream, download the Guarding vision ass on your mobile phone and login with the account credentials just created.

.

.

Sharing the device:

To share the device with another Guarding vision account, click on the “Share” icon next to the device name

Select “Email” for sharing by email or select “Mobile Phone Number” to share by mobile number. Click on the check mark next to the device and click “Share”.

.

Initialize/Setup SD Card from Guarding Vision App

SD Card Setup for IP Camera from Guarding Vision

.

Purpose:

This document provides instructions on how to initialize a brand new SD card that is inserted into the IP Camera.

(Note: When a brand new SD Card is inserted into a IP Camera, it has to be initialized/formatted before it can start recording data)

.

Steps to Initialize/Format the SD card

Step 1: Open the app, Select ‘Guarding Vision’ on the bottom left and slide the device name to the left and select the icon.

Step 2: Once in the device settings page select ‘Storage Status’

.

.

.

.

Step 3: In the storage status page, select ‘Memory Card’, which will take you to the ‘Initialize Storage’ page.

.

.

.

.

Step 4: In the initialize storage page, select Initialize. This will format or initialize the sd card and the sd card should be ready for recording.

.

Reset device with Guarding Vision

Reset NVR using Guarding Vision

Purpose:

The purpose of this document is to be able to reset an NVR with the vuarding vision account.

Currently Supported HINO devices:

NVR532P16-I4

NVR516P16-I4

NVR732-I8

NVR764-I8

Required Firmware:

V4.1.65 or above

Initial setup for enabling Password reset from Guarding Vision

Step 1: During the initial device setup, make sure the “Reserved Email Settings” option is checked.

.

.

.

Step 2: Since the Reserved email settings option is enabled, the following screen as shown in the figure below should appear. Input the email that you wish to receive a password reset verification code.

(Note: Please enter a valid email)

.

.

.

Resetting password from the Guarding Vision App

Step 1: On the NVR login screen, click on “Forgot Password”

Step 2: On the following screen as shown in figure below, select “Verify by Reserved Email” and click “OK”

Step 3: You will be brought to a screen with QR Code.

.

.

Step 4: Open the Guarding vision App on your phone and go to More  Reset Device Password.

.

.

.

Step 5: Scan the QR Code shown on the NVR screen. You should see a message as shown in the figure below.

Step 6: Check your email to find the verification code and enter the code in the field provided and click on “OK”.

.

Platform Access for Guarding Vision Offilne Issue

Guarding Vision Offline Issue

Purpose:

This document provides steps to fix the Platform Access “Offline” status issue on your NVR/DVR.

Solution:

The most common cause for “Offline” status is when the “Preferred DNS Server” space is empty. Follow the steps below to fix this issue.

NVR Local menu

Step 1: On the monitor connected to the NVR, Right click and go to Menu  Configuration  Network  General

Step 2: Enter the “Preferred DNS server” address as 8.8.8.8

(Note: If “Enable DHCP” is checked, you can check the option “Enable DNS DHCP” which will let the NVR/DVR pullup its own Preferred DNS Server)

Step 3: Click “Apply”. The device might take a few seconds before applying the new values.

Step 4: Now go to Menu  Configuration  Network  Platform Access. The status should show “Online”. The device might take up to 60 sec before showing the new status. Click “Back” wait 60 sec and check the status again.

(Note: You can scan the QR code on your “Platform Access” page to add the device directly to your Guarding Vision App.)

.

Guarding Vision Quick Setup

Guarding Vision Setup Instructions

Setting up the DVR/NVR

Step 1: On the DVR/NVR screen, right click Select Menu  Configuration  Network.

Step 2: Under “General” input the “Preferred DNS Server” as 8.8.8.8 as shown in the figure below.(If you have “Enable DHCP” and “Enable DNS DHCP” option on this page selected, then you do not have to perform this step)

Step 3: Select “Platform Access” and check “Enable” and create a verification code. Click “Apply”.

.

(Note: The QR code displayed on the platform access page can be used to add the device into the guarding vision app.)

Adding the device on Guarding Vision App.

Step 1: Tap on the “+” to add a new device. Select “Scan QR Code” to scan the QR code being displayed on the NVR monitor. Input the Verification Code that was created under “Platform Access” in the NVR.

.

.

.

.

Step 3: For Manual Adding, input the “Serial No”. For QR code, Scan the QR code from the device sticker or the QR code displayed on the NVR. (Note: You can also scan the QR Code you see on the monitor. Refer to Step 3)

.

Guarding vision sharing and registering

Guarding Vision ‘Register’ ‘Login’ and ‘Share’

Registering on Guarding vision

.

Option 1: Tap on the “register” option. Now in the Register page enter the Mobile Phone number and tap on “Get Security Code”. You will receive a code by “Text”. Input the code you just received and complete the process.

Option 2: Tap on “Register by Email Address” for registering by email. You will receive the security code to the email address entered.

.

How to select Login options on Guarding vision

.

To Login using a mobile number, tap on the “Login by Mobile Phone Number” option. Now input the phone number and password and tap “Login”.

.

.

.

.

Sharing a device on Guarding vision

​

Method 1: Sharing from the Primary account

On the Primary account, swipe the device name to the left to access the “Share” Icon. Tap on the Share icon. This will take you to the “Recipient” page.

In the “Recipient” page enter the email or phone number of the user you want to share the device.

When sharing, make sure the Phone number/email/username are entered as shown in the account details.

Finding Account Details:

On the bottom of the app, Tap on “More” and select “Account Management” to view the Account details like Username, Email address(if used to register) and Mobile Phone Number (If used to register).

.

.

.

Add Stand alone device to Guarding Vision

.

Adding a Stand Alone IP Camera to Guarding Vision App

Step 1: Log in to the IP Camera with internet explorer and Go to Configuration  Network  Advanced Settings  Platform Access

Step 2: Check the “Enable Option” you will see a pop-up window asking to create a verification code. Enter the desired verification code and click “OK”

Step 3: You can view the verification code by clicking on the eye lid icon.

Step 4: Click “Save” and refresh the page. The status should turn from offline to online.

.

Step 5: Now you can add the device into guarding vision by entering the las 9 digits of the serial number which can be viewed by going in to

Configuration  System  System Settings.

.

Step 6: Open the guarding vision app on your mobile device and register for a new account.

Step 7: Click on the ‘+’ sign on the top right corner of the app and select manual add for serial number or QR code to scan the QR code on the device sticker

(Note: Playback can be viewed on the App for IP Cameras that support Micro SD Card)

.

Add Device with Static IP into Guarding Vision for Local Access

.

Add IP Camera to Guarding Vision with Static IP Address

Purpose: This document provides instructions on how to find and add a IP camera with static IP address into the Guarding Vision App.

Note:

Method 1: Adding an online device in the local network

Step 1: Open Guarding vision App and select “Guarding Vision” on the bottom of the App. Click on the “+” icon on the top right to access adding menu.

Step 2: From the Add menu, select “Online Device”

.

.

.

.

Step 3: In the online device list, tap the device you want to add. You will be taken to a details page.

Step 4: The details page shows you the info of the device that you just selected.

(Note: Select the “Add Device to Guarding Vision Server” option available under the “Add” button for remote access over cloud. For this, the device should be connected to the network and  the “Platform Access” option should be enabled from the local menu/web menu for NVR/DVR. For a IP Camera, the “Platform Access” should be enabled from the web menu.)

.

.

.

.

Step 4: in the “Add Device” page, input the Username and Password for the device and click  on  icon on the top right corner to save the login credentials and finish adding the device.

The device should be added to your App.

.

.

.

.

.

Method 2: Manual Adding option

(Note: Using this method, you can add a portforwarded device with a public IP address.)

Step1: Open the App and click on the “+” icon on the top right to access the add menu. Select “Manual Adding”.

Step 2: Select “IP/Domain” to change the adding type.

.

Step 3: Create a name for the device by typing in the “Alias” option.

• Input the “IP address” of the device and the login Credentials. Tap on  icon on the top right to save the values entered.

(Note: If you have a device with a port forwarded IP address, you can enter that public IP address in the address space with the device login credentials.)

.

.

Categories:

1. Recorder Activation.
2. Continuous Recording Schedule Setup.
3. Motion Recording Schedule Setup.
4. Footage Playback.
5. Footage Backup.
6. APP Motion Detection Alert Setup.
7. Email Motion Detection Alert Setup.
8. Network Setup.
9. Firmware Upgrade.
10. Footage Overwrite Setup.
11. Audio Setup.
12. Third-Party IP Camera Setup.
13. Admin Password Reset.

ANNKE VISION General Guide of Watching Cameras

Read Also : Camius Security Software Tools

1. Recorder Activation

For earlier system interface:

Annke Vision – Setup Wizard on Annke DVR

For the new system interface(black):

Annke Vision-How to Finish the Setup Wizard? (H800)

For the new system interface (light blue): Coming soon!

Note: Only when the recorder is activated will the user be able to access the system menu on the monitor to further set up the recorder.

2. Continuous Recording Schedule Setup

For the earlier system interface:

Annke Vision – How to Set Up 24 Hours Recording?

For the new system interface (black):

Annke Vision-How to Set up 24-Hour Recording? (H800)

For the new system interface (light blue):

Annke Vision — How to Setup the 24 Hours Recording? (S500 Series)

Note: When the continuous recording schedule is set up, the recorder will be able to record all the time.

3. Motion Recording Schedule Setup

For the earlier system interface:

Annke Vision – How to Set Up Motion Detection Recording?
For the new system interface (black):

Annke Vision-How to Set Up Motion Detection Recording? (H800)
For the new system interface (light blue):

Annke Vision – How to Setup Motion Detection Recording? (S500 Series)

Note: When the motion recording schedule is set up, the recorder will be able to record when there is a movement.

4. Footage Playback

For the earlier system interface:

Annke Vision – Brief Introduction of Playback Interface on Annke DVR/NVR

For the new system interface (black):

Annke Vision-How to Playback Recordings on The Monitor? (H800)

For the new system interface (light blue): Coming soon!

Note: The user will be able to check the history recordings via the playback function.

5. Footage Backup

For the earlier system interface:

Annke Vision – Backing Up the Video by Normal Search on ANNKE DVR/NVR

For the new system interface (black): Coming soon!

For the new system interface (light blue):

Annke Vision – How to Export The Footage to The USB Stick? (S500)

Note: If the videos can not be played on the PC, it is suggested to open the videos in the VLC player.

6. APP Motion Detection Alert Setup

For the earlier system interface:

Annke Vision – How to Set Up APP Push Notification for Motion Detection?

For the new system interface (black):

Annke Vision-How to Set up Push Notifications on The Phone APP? (H800)

For the new system interface (light blue):

Annke Vision – How to Setup Motion Detection Recording? (S500 Series)

Note: When the APP motion detection alert is set up, the user will get a push notification on the Annke Vision APP.

7. Email Motion Detection Alert Setup

For the earlier system interface:

Annke Vision – How to Set Up Email Notification?
For the new system interface (black):

Annke Vision – How to Set up Email Notifications?(H800 series)
For the new system interface (light blue):

Annke Vision – How to Set up Email Alert? (DW81KD New Series)

Note: When the email motion detection alert is set up, the user will get a notification through the email.

8. Network Setup

For the earlier system interface:

Annke Vision – What to Do If The Cloud P2P of The DVR/NVR System is Offline?

For the new system interface (black):

Annke Vision – What to Do If The NVR(H800) Is Offline?

For the new system interface (light blue):

Annke Vision – What to Do If P2P Status Shows Offline? (S500 series)

Note: Only when the network status of the recorder is online will the user be able to remotely view the cameras on the phone APP and PC through P2P.

9. Firmware Upgrade

For the earlier system interface:

Annke Vision – How to Upgrade the System’s Firmware Version on a TV/monitor?

For the new system interface (black): Coming soon!

For the new system interface (light blue): Coming soon!

Note: Please contact the ANNKE technical support to see if there is a firmware update for your recorder before the firmware upgrade.

10. Footage Overwrite Setup

For the earlier system interface: Coming soon!

For the new system interface (black):

Annke Vision-How to Set up Overwrite Function? (H800)

For the new system interface (light blue): Coming soon!

Note: When the overwrite is set up, the record will delete the old footage automatically and gradually.

11. Audio Setup

For the earlier system interface:

Annke Vision – How to Make The DVR Record Audio?

For the new system interface (black):

Annke Vision-How to Make The System Record Audio? (H800)

For the new system interface (light blue):

Annke Vision – How to Make The Cameras Record Audio? (S500 series)

Note: If you can not get the recorder to record audio, please contact the ANNKE support at support@annke.com by email for further assistance.

12. Third-Party IP Camera Setup

For the earlier system interface:

Annke Vision – Adding Online IP Cameras on Annke DVR

For the new system interface (black):

Annke Vision-How to Connect Third-Party Camera to ANNKE NVR by ONVIF? (H800)

For the new system interface (light blue):

ANNKE VISION-How to Connect A Third-Party IP Camera To The DVR by ONVIF? (S500)

Note: Not all third-party IP cameras can work with the ANNKE DVRs|NVRs. Please make sure your third-party IP camera is ONVIF-supported and resolution-compatible.

13. Admin Password Reset

For the earlier system with the serial number like above:

ANNKE VISION – How to Reset The System Admin Password by Serial Number on the Monitor?

For the earlier|new system without the serial number:

ANNKE VISION – Reset Admin Password on Annke System via SADP Software

Note: The second method works with all the ANNKE DVRs|NVRs.

ANNKE VISION – General Guide of Watching ANNKE Cameras on Web Browser (For New Users)

Purpose:

This article introduces some basic skills of using your ANNKE system on a Web browser.
This is the recommended access to configure your ANNKE system when the monitor/TV access is unreachable.

Categories

• Access the Web interface
• Live view
• Playback & download footage
• Configurations
• Advanced apply

1. Access the Web interface

Annke Vision – How to Access DVR/NVR System on Computer Browser with Its IP Locally?

The computer software SADP Tool will help us to find the IPv4 address of ANNKE systems.  With this IPv4 address, we can access the system on a Web browser.
IE browser (Internet Explorer) is the most recommended due to its best compatibility.

Note: For the ANNKE PoE IP cameras (such as C800/C500/CZ400/CZ500/NC800/NC400) connected on the ANNKE NVR system, please access its Web interface by following this article.

2. Live view

Annke Vision – Introduction to the Live View Screen On the Web Interface

We can watch the camera live view on this page. To do so, we will need to install the plug-in first.
On this page, we can also use the PTZ control for the supported cameras (such as CZ400/CZ500).

3. Playback & download footage

Annke Vision – How to Playback and Download Recordings for ANNKE Systems on Web Interface?

Playback on the Web interface is as fluent as on the monitor/TV.
Download footage from the Web interface allows us to watch/edit/share them easier.

4. Configurations

Annke Vision – Set up 24-Hour Continuous Recording for The Standalone POE Camera on The Web Browser

Annke Vision – Set up Motion Detection Recording for The Standalone POE Camera on The Web Browser

Annke Vision – How to Restore the DVR/NVR on Computer Browser with Its IP Adress Locally?

Annke Vision – How to Update the System’s Firmware on the Web Interface?

Annke Vision – How to Set Up Audio on Web Interface?

Annke Vision – Modify Output Resolution of ANNKE Systems on the Web Interface

Annke Vision – Set Up Privacy Mask on the Web Interface

Annke Vision-How to Rotate The Image on The Web Browser?

Annke Vision – Set Up Camera OSD On the Web Interface

Annke Vision-How to Set Overwrite Function for The SD Card on The Web Browser?

The configuration page on Web interface is basically similar to the monitor/TV interface.

5. Advanced apply

Annke Vision – How to Access the IP camera’s configuration page on the NVR?

For some ANNKE NVR systems (H800 series), we can use the Virtual Host feature to access the Web interface of each ANNKE POE camera on the system. With this feature, we don’t have to connect the camera separately in the network to configure it.

ANNKE VISION – General Guide of Watching Cameras on mobile phones by ANNKE VISION App (For New Users)

Purpose:

This article introduces all the basic skills of using your ANNKE system with the Annke Vision phone APP. Every new user is recommended to read this article carefully 🙂

Annke Vision – Short Introduction of Annke Vision App

To use the Annke Vision properly, we will need to follow the below procedures in order:

1. Register an APP account
2. Link with the ANNKE DVR/NVR/IP camera
3. Playback videos
4. Receive push notification
5. Share camera with other users
6. Manage your APP account

1. Register an APP account

Annke Vision – Register An Account on Annke Vision App by Email Address

An account on the ANNKE VISION app allows us to add the ANNKE system and watch its cameras.
After register and log in with the account, we can go ahead to add the ANNKE system(s).

2. Link to the ANNKE DVR/NVR/IP camera

Annke Vision – How to Connect the DVR/NVR System to the Phone APP?

Annke Vision – How to Connect IP Cameras Alone with ANNKE VISION Phone App (without Using NVR)?

After the ANNKE system is linked to the APP account, we can watch camera live view, playback old footage, and receive motion notifications.

Meanwhile, each ANNKE system can only be linked to one account at the same time. This prevents others from accessing the system without permission.

Note: If you are using an ANNKE IP camera (such as model C800/C500/CZ400/CZ500) without an NVR, see this instruction to connect the camera to the APP.

3. Playback videos

Annke Vision – Starting and Stopping Playback on Annke Vision App

The playback function allows us to watch the footage from the system’s hard drive.

Note: If the playback is not fluent enough, we may consider adding the system to ANNKE VISION via IP address. This will only work when the phone is in the same network as the system, but the playback will be much more fluent (and fast forward will be supported).

4. Receive push notifications

Annke Vision – Setting up the Alarm Notification on Annke Vision App

Push notifications refer to the alarm messages received on ANNKE VISION when the camera system catches suspicious motions.

5. Share camera with other users

To share the camera view with families/friends, we have two methods:

1. Parallel sharing. All the users log in to the ANNKE VISION app with the same account. In this case, all users have the same permission to the camera view.

2. Main/Sub account sharing. The main account is the one linked with the system, it can send sharing requests to sub-account and limit the permission for each sub-account (For example, sub-account can only watch live view but not playback). Here is the instruction.
 

6. Manage your APP account

On the ANNKE VISION app, we can also: Check the account details, modify the account password, delete the account permanently. Here is the instruction.

ANNKE VISION – General Guide of Watching Cameras on PC by Guarding Vision (for new user)

Purpose:

This article introduces basic skills to get along with the PC software Guarding Vision.

Catalog

1. Link with ANNKE system
2. Playback/download footage

1. Link with ANNKE system

Annke Vision – Access the DVR/NVR System via Guarding Vision Software on PC (Via IP Address)

Annke Vision – Access the DVR/NVR System via Guarding Vision software on PC (Via P2P Cloud)

There are two ways to connect Guarding Vision with the ANNKE system. Each of their advantage and deficiency.
Loca access via IP address provides a better experience on the camera view and playback, while remote access via P2P cloud allows access even from abroad.

2. Playback/download footage

Annke Vision-How to Playback And Download Recordings on Guarding Vision?

Playback/download works better under local access. It might take a while for loading when doing this via remote access.

Annke Vision – Access the DVR/NVR/IP Camera via Guarding Vision Software on PC (Via IP Address)

This article shows you the steps to access the ANNKE system on a computer via the client software Guarding Vision.

Adding via IP address only allow local access (ANNKE system and computer must be in the same network/router). But you will get a better experience when watching camera live view/playback and download recordings, etc.

To access the system remotely on Guarding Vision, please add via P2P Cloud. See this instruction.

 Read Also : LongPlus Apps FAQ

Video Guide:

Step by Step:

1. Download and install the software Guarding Vision on your computer.

For Windows, click here to download.
For Mac, click here to download.

2. Plug the ANNKE system into your router via an Ethernet cable.

3. Make sure your computer has been connected to the same router as the ANNKE system/IP camera.

4. Run the software Guarding Vision. Register an administrator account.

Note: This account is only for logging in to Guarding Vision. It’s not the same as your ANNKE system account. (It is suggested to select “Enable Auto-login)

5. Run the software, and go to Device Management -> Device Type -> Device.
If the system and computer are in the same LAN network, you can see the device information under the Online Device list. Select your device, click on Add to Client.

6. On the pop-up page, set the details as the picture below shows, then click on ‘Add’.

Note:

7. The device information will then be shown on the tab page Device for Management. You can see the Net Status is online as the picture shows..

8. Go to the Main View tab page, click on the folder under the Camera list to expand the camera channels. Double-click on the channels to see the live streaming.

.

PS: If the camera list does not show any cameras, as shown below. Please go to the Device Management page and manually add the “Group” and name it. And then, please import the Group and select “import all”. Finally, we can go back to the Main View  tab page, and click on the folder under the Camera list to expand the camera channels. Double-click on the channels to see the live streaming.

Annke Vision – Access the DVR/NVR System via ANNKE Vision software on PC (Via P2P Cloud)

This article shows you the steps to access the ANNKE system on a computer via the client software ANNKE Vision.

Adding via P2P Cloud allows remote access (ANNKE system and computer can be in the different network/router). While you may find the camera live view/playback and recordings download become laggy due to unstable network.

To access the system locally on ANNKE Vision, please add via IP address. See this instruction.

Steps:

1. Download and install the software Annke Vision on your computer.

Here is the download link:

https://download.annke.com/software/HK/Annke_Vision_V3.7.0.50_E.exe

2. Plug the ANNKE system into your router via an Ethernet cable.

3. Run the software ANNKE Vision. Register an administrator account and set up Password Protection.

Note: This account is only for logging in to ANNKE Vision. It’s not the same as your ANNKE system account. (It is suggested to select “Enable Auto-login”)

The username and password can be anything. 

4. Register an account (P2P account) on the mobile app Annke Vision.
Register an account on Annke Vision via your phone number or email address.

5. Come back to ANNKE Vision. Go to Device Management and click Add.  Choose Cloud P2P and select your country/area(the phone APP account area), and click Login.

7. Then log in with the user name and password of your Annke Vision APP account. 

Note: If your user name is the phone number, please input it in this format ‘+441234567890‘ (no space between the country code and the phone number).

If the user name and password are both correct, but the App keeps asking you entering a verification code, please log in again with email address that you used to register the Annke Vision App.

8. If the ANNKE system has been added to the Annke Vision account beforehand, you can see it on the list automatically.
Otherwise, add the system to ANNKE vision account first..

9. Go to the Main View tab page, and click on the folder(the name is your APP account username) under the device list to expand the camera channels. Click the play button on the channels to see the live streaming...

Annke Vision – Access the DVR/NVR System via ANNKE Vision Software on PC (Via IP Address)

This article shows you the steps to access the ANNKE system on a computer via the client software ANNKE Vision.

Adding via IP address only allow local access (ANNKE system and computer must be in the same network/router). But you will get a better experience when watching the camera live view/playback and download recordings, etc.

To access the system remotely on ANNKE Vision, please add via P2P Cloud. See this instruction.

Step by Step:

1. Download and install the software ANNKE Vision on your computer. Here is the download link:

https://download.annke.com/software/HK/Annke_Vision_V3.7.0.50_E.exe

2. Plug the ANNKE system into your router via an Ethernet cable.

3. Make sure your computer has been connected to the same router as the ANNKE system.

4. Run the software ANNKE Vision. Register an administrator account and set up Password Protection.

Note: This account is only for logging in to ANNKE Vision. It’s not the same as your ANNKE system account. (It is suggested to select “Enable Auto-login”)

The username and password can be anything. 

5. Run the software, and go to Device Management.

6. Click Online Device. If the system and computer are in the same LAN network, you can see the device information at the bottom. 

7. Select your device, and click on Add. Then please fill in the information in the popped window.

Note:

8. The device information will then be shown on the tab page Device for Management. You can see the Net Status is online as the picture shows..

9. Go to the Main View tab page, and click on the folder under the DVR list to expand the camera channels. Click the play button on the channels to see the live streaming..

.

Annke Vision – How to Live Stream Your ANNKE Device on YouTube by FFmpeg?

Using FFmpeg as an encoder for YouTube Live has fewer requirements on the hardware. While you may need some basic knowledge about FFmpeg.

Contents:

1. How it works?

2. How to achieve it?

3. Installing FFmpeg

4. Set a Static IP Address for your ANNKE device

5. Set up DDNS for your ANNKE device

6. Get the RTSP address

1. How it works?

With the RTSP address from your ANNKE device, and FFmpeg installed on your Windows computer, you can use the below command line in the CMD software to begin a live stream. The live stream will be uploaded to your YouTube channel automatically.

set USERNAME=device login username
set PASSWORD=device login password
set CAMERA=device IP
set STREAM_KEY=xxxx-xxxx-xxxx-xxxx from YouTube Live dashboard

Example：

ffmpeg -hide_banner -loglevel fatal -rtsp_transport tcp -i rtsp://%USERNAME%:%PASSWORD%@%CAMERA%:554/ Streaming/Channes/ID/?transportmode=unicast.sdp -f lavfi -i anullsrc -c:v copy -c:a aac -map 0:v -map 1 -f hls -hls_time 4 -hls_playlist_type event -method PUT “https://a.upload.youtube.com /http_upload_hls?cid=%STREAM_KEY%&copy=0&file=stream.m3u8”

2. How to achieve it?

To achieve the above, we will need to:
1). Install FFmpeg on your Windows computer.
2). Get the RTSP address. For a stable RTSP address, we will need to set a Static IP and set up DDNS for your ANNKE device.
3). Get the YouTube stream key: Once your YouTube account has access to YouTube Live, you can find the stream key as the below picture shows.
.

3. Installing FFmpeg

Here is the instruction: https://www.wikihow.com/Install-FFmpeg-on-Windows#

4. Set a Static IP Address for your ANNKE device

Propose: An ANNKE Device with a static IP address can still be accessed by the same IP after reboot.

Step:
1) Disable DHCP
2) Make sure the device is online

1) Disable DHCP
Log in to your ANNKE Device. Below is the Web interface of the ANNKE device:
Go to Configuration-Network-Basic Settings-TCP/IP, Uncheck DHCP, fill in the below box per your computer in the same network.
Note: You can check DHCP and click Save at first, this will fill in the below box automatically. Then uncheck DHCP and leave the below box as they are.

2) Make sure the device is online
After the above, go to Configuration-Network-Advance Settings-Platform Access, make sure the option Enable is checked and Register Status shows Online as below picture.

If it shows Offline, refer to this instruction to make it online at first: https://help.annke.com/hc/en-us/articles/360000648061

5. Set up DDNS for your ANNKE device

Propose: An ANNKE device with DDNS service will have a static IP/hostname on the Internet. This allow you to visit the ANNKE device by a static URL. To achieve this, Port Forwarding on your router is also required.

Steps:
1) Setup your DDNS account
2) Enable DDNS on your ANNKE device
3) Port Forwarding

1) Setup your DDNS account
There are some free DDNS service providers. In this article, we will take NO-IP for example.
After you created an account on the NO-IP website, Click your name at the top right corner, go to Account, then Dynamic DNS
Click Create Hostname

Create your hostname in the box. Leave other parameters as default, click Create Hostname

You will see the hostname in the list.

2) Enable DDNS on your ANNKE device
Log in to your device, go to Configuration-Network-Basic Settings-DDNS, tick on Enable DDNS, fill in the boxes as below:
DDNS Type: NO-IP
Server Address: dynupdate.no-ip.com
Domain: your hostname on no-ip.com
User Name: your user name on no-ip.com
Password & Confirm: your account password on no-ip.com
Then click Save to apply the change.
.

3) Port Forwarding

Purpose: Port forwarding allows other devices to visit a device in your local network.

Steps:
The steps may vary according to different routers. Below steps are based on the router Virgin Media Hub 3.0:

Click Create a new rule, then fill the boxes as below:
Local IP: your device’s IP.
Local start port: 554
Local end port: 554
External start port: 554
External end port: 554
After that, click Add rule to apply the change.

Now, you can go to canyouseeme.org, input your port number in the Port to Check box, and click Check Port. If you can see the message ‘Success, I can see your service on [your WAN IP] on port (554)’, then the port forwarding has finished.

6. Get the RTSP address

Steps:
1) RTSP address format
2) Test your RTSP address

1) RTSP address format
rtsp://IP:RTSPPort/Streaming/Channes/ID/?transportmode=unicast.sdp

Explanation
ID means mainstream or sub-stream and channel number. If the ID is 102, we will get
a sub-stream of the first channel. If the ID is 101, we will get mainstream.
RTSP URL supports to add username and password:
rtsp://admin:12345@IP:Port/Streaming/Channels/ID/?transportmode=unicast.sdp
The type of authorization supports BASIC and DIGEST.

Examples
Get sub-stream from IP camera on channel 1
rtsp://172.28.1.52:554/Streaming/Channels/102/?transportmode=unicast.sdp

2) Test your RTSP address
Once you finish getting the RSTP address, try it on the VLC player to make sure it’s working.
In VLC player, use the shortcut Ctrl+N or navigate to Media-Open Network Stream. Input your RTSP address in the box, click Play.
When the RTSP address is correct, you will see the live stream from your camera in about 5 seconds.

Annke Vision – Annke IP camera connect with Tinycam Pro

For the Tinycam can only working with IP cameras, It can not connect with NVR. So if you have already had a POE system( NVR+ IP camera), It can not directly get the steam from the POE port. Please connect the IP cameras directly to your router. Please do not forget to have an extended power ( 12V/1A ) for the cameras.
The APP Timycam can only support IP connection, so If you would like to have the image everywhere, Please do the port forwarding for the cameras, you need to contact the router manufactory or network provider to have the correct operation.

If you find the image is not smooth. That is caused by that the app will auto-adjust the stream for the image. so you can change the APP decode method or you can directly change the cameras’ video stream, you can adjust lower the resolution and bitrate from cameras’ setting page.

Step:

1.Adding the cameras. Please select “Add IP camera, NVR/DVR” and edit it.

2. Edit the camera name and select the correct Protocol type by the camera brand.

Please notice that the Tinycam Pro can not directly get Annke Brand, So you need to select the camera brand “Hikvision” and choose a model number( everyone is ok). Don’t worry, our connection protocol is the same as Hikvision.

3. Please input the correct IP and port information. 

“Hostname/IP address“: It would be LAN IP. WAN IP or DDNS. But please notice that If you connect with WAN IP or DDNS, Please do not forget the port forwarding.
“Web port number“: Default is 80. It follows with your camera setting.
“RTSP port number“: Default is 554. It follows with your camera setting.

3. Input the correct account information. the account information is your cameras’ account and password.

4. When you finished the parameter setting, you need to back to the top line to check the connection status.

“OK” means the camera is correct to connect to your system.

Click the “camera status“, you can get the detail stream information and image.

5. When you finish the camera setting, you can directly go to the live view to have the camera image.

Annke Vision – How to Activate ANNKE IP Camera via Web Browser (Without DVR/NVR)?

You may find the camera’s IP address and access/activate it on the local network via the web browser.

Video Guide:

 https://youtu.be/Z5jRKJ5UNQw

Text Guide:

1. Power on the camera by using the power adapter or POE switch for the POE cameras.

2. Connect the camera to the router/POE switch by ethernet cable.

3. Get a computer that is connected to the same router. In other words, computers and cameras are in the same network area.

4. Download software SADPTool and install it on the computer. Here is the software download link.

For Windows: https://download.annke.com/CMS/SADP_v3.0.2.4.zip
For Mac: https://download.annke.com/CMS/sadptool.pkg_.zip

5. Run the software SADP tool and click refresh. It will find the camera’s IP, and its status is Inactive.
Note: If the status is Active and the camera was connected to the ANNKE NVR before, the password of the camera is the same as the NVR.

6. Select the device on the tool and create a new password to activate it.
The new password should contain 8-16 characters with at least two combinations of numbers, lowercase, uppercase, and special characters, no ‘admin’ included.

7. Access the camera by inputting the IP address of the camera on the IE web browser. 
Then, input the user name admin and password you created.
Note: The cameras could be viewed on the IE web browser only because there is no web plug-in for any other web browser now.

8. Click the link to download the web plug-in to view the camera:

9. Once the web plug-in is installed successfully, the camera could be viewed on the web browser:

.

Annke Vision – How to Access DVR/NVR System on The Web Browser from PC(in the Same Local Network)?

Safari browser is not supported.

The following browsers are supported:
IE 10, IE 11, Chrome 57.0+, Firefox 52.0+ and Edge 89+

Our device plugin is most compatible with IE 10 and IE 11 browsers. In IE browser we can view the device and modify the relevant settings more smoothly.

For Chrome 57.0+, Firefox 52.0+ and Edge 89+ browsers, we can view the device without the plugin. But please note that we still need to download the plugin if we want to change the relevant device settings from them.

(Here is an image for your reference to download the plugin)

General steps:

1. Plug the DVR/NVR into a router with a network cable.

2. Find DVR/NVR’s IP address.  There are two ways to find the IP address:
.

Method #1

1) Find the IP address on the TV/monitor.

Please go to Menu–Configuration–Network–General.

.

Method #2

Find the IP address on a computer.

Annke Vision — How to Access the Web interface of ANNKE PoE Cameras via Browser? (Without NVR)

Purpose: Some features of the ANNKE PoE camera need to be configured on the camera’s Web interface (it’s individual setting page).

Note:

Safari browser is not supported.

The following browsers are supported:
IE 10, IE 11, Chrome 57.0+, Firefox 52.0+ and Edge 89+

Our device plugin is most compatible with IE 10 and IE 11 browsers. In IE browser we can view the device and modify the relevant settings more smoothly.

For Chrome 57.0+, Firefox 52.0+ and Edge 89+ browsers, we can view the device without the plugin. But please note that we still need to download the plugin if we want to change the relevant device settings from them.

(Here is an image for your reference to download the plugin)

1) For all the mentioned camera models, their live stream will work on the IE browser after installing the plugin.
2) For model I91BM/I91BN/I91BL/I91BK/I81HB, their live stream can also work on Chrome and Firefox after installing the plugin.

Steps:

1. Connect the camera to a 12V DC power supply (must be 12 Volt, can be 1 Amp or above) and to a broadband router by ethernet cable.

2. Run the SADP software on a computer in the local network.

For Windows system:

https://download.annke.com/CMS/SADP_v3.0.2.4.zip

For Mac OS:

https://download.annke.com/document/Computer_Software/SADPTool.pkg.zip

The SADP will detect the camera’s IP address. Follow the below picture to enable DHCP for the camera.

Input the IP address in a Web browser ( IE browser is recommended).

3. Input the user name and password of the camera to log in. (Generally, the username is “admin” with all letters in lowercase)
If you use the camera for the first time, you need to activate the camera at first and set an admin password for it;
If the camera has been activated on the ANNKE NVR, the camera’s password is the same as your NVR’s admin password.

4. Now you can see the camera’s Web interface. Explore and have fun 🙂

Note:
If you find the camera live view fail to load when clicking the button “Start Live View “on the webpage, please try the below solutions:
1. Click the “Download Plug-in” button to download and install the webpage plugin.
2. Copy the webpage address then visit it via IE browser, or via Microsoft Edge browser (requires reloading the page into IE mode).

.

Annke Vision – How to Access the Annke IP Camera’s Setting Page via Web Browsers?

Some of the cameras’ functions can only be configured in their individual setting page. Below is the instruction to enter Annke’s IP cameras’ individual setting page.

Step 1:

Connect your IP camera and your computer to the same network/router. The connection can be either via ethernet cable or WiFi.

Step 2:

Find the IP address of your IP camera. The procedures depend on your computer.

  a). If your computer is NOT a Windows computer: Please access your router to find the camera’s IP address (You may need to contact your router’s seller for further information).

b). If your computer is a Windows computer: You can use the software called SADP TOOL to find the IP address. Below are the steps:
b-1). Please download and install the software SADPTOOL.exe to your computer: 
https://download.annke.com/CMS/SADP_v3.0.2.4.zip
b-2). Run the software and you will find the camera’s IP address on the device list.


b-3). Double-click on the IP address (or input it into your web browser manually) then you will see the camera’s login page. Input the user name ‘admin’ and the camera’s password to proceed.


b-4). Click on the Configuration tab to enter the camera’s settings page.

Note: The web page layout may be a little different according to different camera models.

Annke Vision – Modify Output Resolution of ANNKE Systems on the Web Interface

Purpose: This instruction introduces the method to change the output resolution of the ANNKE system. It is effective when the ANNKE system doesn’t show any display on the TV/monitor due to a mismatch of output resolution between them.

Steps:

1.Connect your ANNKE system to your home router via an ethernet cable.

2.Connect your computer to the same router with the DVR wired or wirelessly.

3.Download the SADP software on your computer to search the IP of your DVR/NVR. 
For Windows: https://download.annke.com/CMS/SADP_v3.0.2.4.zip
For MacBook: https://download.annke.com/document/Computer_Software/SADPTool.pkg.zip 

4.Run SADP and it will show the IP address of your DVR/NVR automatically.

5.Input this IP address into the IE browser. The user name is ‘admin’ and the password is your system‘s login password.

6.When you log in, navigate to Configuration–System–System Settings–Menu Output. Change the VGA/HDMI resolution. It’s recommended to match this resolution to your TV/monitor resolution.
If you are not sure, just select the lowest resolution for the ANNKE system.

If this article is helpful to you, please click the “helpful” button after you review it. Any comments would be appreciated.

.

Annke Vision – How to Restore the DVR/NVR on Computer Browser with Its IP Address Locally?

Steps:

1. Enter the DVR/NVR on the computer browser with its IP locally. Please refer to the below link:
https://help.annke.com/hc/en-us/articles/360000252182

2. After you enter the DVR/NVR on the computer browser, please go to Configuration>Maintenance>Upgrade&Maintenance>Restore.

3. Click ‘Restore’ to start. The system will be rebooted automatically when the restore is finished.

If this article is helpful to you, please click the “helpful” button after you review it. Any comments would be appreciated.

.

Annke Vision – How to Get a Capture/Screenshot of the Camera’s Image on the Computer/Phone APP?

First of all, please add the cameras system to computer software and the phone APP.

For computer software: https://help.annke.com/hc/en-us/articles/360000252441

For phone APP: https://help.annke.com/hc/en-us/articles/360000252581

Secondly, please follow the below steps to get the capture/screenshot of the camera’s image:

On Guarding Vision, please select the camera and right-click the mouse, and then click Capture:

After that, the capture will be saved on the computer, and you could click the link on the right corner to check the capture directly:

On the phone APP, please preview the cameras, and then select the camera button to take a screenshot for the camera:

After that, you could check the screenshot of the camera’s image on the More–>Pictures and Videos:

If you view the cameras on the monitor and the computer, please select the camera and double-check it. Or please view the camera in one screen mode. After that, the camera will be displayed in the mainstream and the picture will be clearer so that you could get a clearer capture from the computer.

If you view the cameras on the phone APP, you could switch the mode from Basic to HD so that you could get a clearer screenshot from the mobile phone.

.

Annke Vision – How to Stop Audible Alarming Via the Browser?

Purpose: If you want to stop audible alarming for the system, please refer to this instruction to change the setting.

Steps:

1. Please get a windows computer which is in the same network area as the camera is. In other words, the camera and computer must be connected to the same router, by cable or by wifi.

2 Install the software on the computer. Here is the download link.
support.annke.com/document/HK/general/tool/SADPtool.exe

3. Run the software to detect the system’s IP.

4. Please copy the IP address to Internet Explorer and access the system’s page by its IP. 

6. Please log in to the system and go to the Configuration-Basic event.
On this page, you could disable the audible warning for every event.
Here are the images of each interface. You could go to the interface of these setting to turn off the audible warning according to your needs.

For example, if you don’t want to have an audible warning when there is a motion detected, please go to the Motion Detection page to disable the audible warning. See the first picture below:

You could also go to smart event to disable the audible warning. Please note that this option is not available on all models and systems.

Introducing the Windows security camera software (Windows App) for Viewtron DVRs, NVRs, and network IP cameras. This software is sometimes referred to as NVMS (network video management software) or CMS camera software (central monitoring software). The software is called Viewtron VMS (video management system) and it allows users to view their security cameras live, playback recorded video surveillance footage, control cameras, configure DVRs / NVRs, and perform many other functions over an IP network.

The Windows VMS (Video Management Software) is able to connect to many DVRs, NVRs, and IP cameras at the same time. The software can display live video streams from analog CCTV cameras, HD security cameras (AHD, HD-TVI, HD-CVI), and network IP cameras. Users can access their security cameras on the local network where the DVR is located and also remotely over the Internet from anywhere in the world. Remote audio surveillance is also supported.

Viewtron also includes an iPhone app, Android app, and MAC DVR viewer software. All of the apps and software are included for free with all Viewtron IP cameras and DVRs, and there are no monthly monitoring fees. You can watch video demos here.

Viewtron Security Camera Mobile Apps & Software

Read More : How to setup The Guarding Vision.

Windows Software Live View Controls

The above screenshot shows a live security camera view of the Viewtron video surveillance software for Windows PCs. The various menus are noted in the orange, red, blue, and green rectangles.

.

Recorded Video Surveillance Playback

When the Storage Playback screen is accessed, the VMS software displays a calendar and timeline so that users can search through surveillance video recorded on their DVR’s hard drive. Time search can be done on the local network where the DVR is located and also remotely over the Internet. The main controls are below.

.

IP Camera Support

The Windows VMS software supports network IP cameras up to 4K resolution. The above image shows a home security camera system that uses a IP-D8 to monitor the front door. The camera is connected to a Viewtron hybrid DVR / NVR. The video management software can connect directly to IP cameras and also to NVRs / DVRs.

.

BNC Security Camera / CCTV Support

The Mac software also supports security cameras that are wired using coax cable and BNC connectors. This includes the analog CCTV cameras and the latest HD-over-Coax security cameras, including CVBS, AHD, HD-TVI, and HD-CVI video formats. The above image shows a 4K-B9 security camera that is connected to a Viewtron DVR.

.

Video Demos

Please watch these video demos to see the Viewtron CMS / NVMS software in action.

View Security Cameras at Multiple Locations

Watch this video to see the how the Viewtron NVMS (network video management software) can be used to centrally view security cameras from multiple locations. The Viewtron software for Mac and Windows PCs is able to connect remotely to multiple IP camera NVRs, hybrid BNC security camera DVRs, and even directly to Viewtron network IP cameras. Custom views can be configured that consists of cameras from different locations.

.

Remote PTZ Camera Control

The Mac software for Viewtron supports remote control of PTZ cameras (pan, tilt, zoom). Here is a snapshot of the Viewtron IP-PTZ-425 auto-tracking PTZ camera being remotely accessed and controlled. You can see the PTZ controls in the lower left.

.

Search, Playback AI Detection & Motion Detection Events

Watch this video to see the how search it is to search for AI object detection events and motion detection events using the Viewtron CMS camera software (NVMS). The video events are displayed in a list where you can playback the recorded video and also download and export an AVI file to your PC.

learn more about Viewtron Security Camera DVRs / NVRs

.

.

Learn more about the latest Viewtron HD Security Camera DVRs and NVRs.

.

Works with Analog CCTV, Network IP, and HD BNC Security Cameras

Users can mix and match different camera technologies. This is perfect for customers that have existing CCTV cameras and want to upgrade to high definition over time. Hybrid iDVR-PROs work with the following security camera types and resolutions. 4K security cameras

Viewtron Security Camera Mobile Apps & Software

Learn more about the remote viewing capability of the mobile apps and video management software that is included with all Viewtron CCTV DVRs, IP camera NVRs, and network IP cameras. All of these platforms support viewing multiple devices and locations. Live camera view, recorded video playback, and push notification alerts are also supported on the mobile apps. You can also watch this video see an overview of user interface of Viewtron recorders, learn how-to setup remote security camera viewing, and see a video demo of the remote web browser access.

.

View Your Security Camera System Remotely from iPhone, Android, Mac & Windows

Remote Camera View from iPhone App

This video demonstrates the iPhone app that is included for use with all Viewtron DVRs, NVRs, and IP cameras. The demo shows how the app is used to remotely access Mike’s home security camera system. Mike’s system consists of multiple 4K BNC security cameras, this Viewtron 4K IP camera, and a 16ch hybrid DVR / NVR. Live security camera viewing, ad well as recorded video surveillance search & playback is demonstrated in the video. You can learn more about the Viewtron security camera viewer app here.

.

View Security Cameras at Multiple Locations

The iPhone app for Viewtron supports the ability to view security cameras that are installed at multiple locations. The above video demonstrates remotely viewing two IP cameras at different locations. The app can also be setup to view multiple DVRs and NVRs at various locations.

.

Remote Security Camera View from Android App

The Viewtron security camera app for Android is identical to the iPhone app in look and functionality. Watch this video demo to see Mike access his home security camera system using the Android app. Live camera monitoring and recorded video surveillance search & playback is included in the demo. You can learn more about the Viewtron security camera app for Android here.

.

Mac Surveillance System Software

Watch this video to see the Mac security camera software connect to a Mike’s home security system DVR and an Viewtron IP camera installed at CCTV Camera Pros business location.

The Mac software that is included with all Viewtron products allows users to view their security cameras, create custom video layouts of multiple cameras at multiple locations, receive alarm alerts, and playback recorded video. Please take a look at our Mac security camera software for Viewtron overview page for more information.

.

Windows Surveillance System Software

The Windows software included with all Viewtron products allows users to view their security cameras, create custom video layouts of multiple cameras at multiple locations, receive alarm alerts, and playback recorded video. We will be creating a video demo soon. Please take a look at our Windows security camera software for Viewtron overview page for more information.

Remote Web Browser Access

Viewtron security camera DVRs & IP camera NVRs support remote access and management via web browser. Chrome, Firefox, Safari, Edge, and Internet Explorer browsers are supported.

DVR / NVR User Interface Intro

If you are considering a Viewtron hybrid security camera DVR or one of our NVRs for IP camera systems, this is a great first video to watch as you start your research. Mike demonstrates how easy it is to watch live video and playback recorded video surveillance footage directly on a Viewtron DVR using the USB mouse that is included.

.

Connect IP Cameras to BNC DVRs

Viewtron BNC DVRs also support network IP cameras. Watch this video to see how-to connect an IP camera to a DVR.

.

Free Consultations & Quotes

Did you know? CCTV Camera Pros can provide a complete surveillance system quote that includes any Viewtron DVR or NVR model? We can include security cameras, cables, connectors, power supplies, and monitors. We can even mix and match IP cameras and HD BNC security cameras because Viewtron DVRs are hybrid. This means that they work with just about any type of security camera.

.

Client Software (View Manager) – Quick Start Guide – Installation, Adding Devices, Playback & Backup,Attached below is a quick start guide showing the basic functionality of the LILIN View Manager software.This guide covers adding a device, configuring a view for a recently added device, as well as playback and backup.

How to setup The Guarding Vision Application with your Arcdyn Surveillance System

One of the first things you’ll want to do when setting up your Arcdyn Camera System is to be able to view it on your mobile device or tablet.

Below is a comprehensive guide to walk you through the process of configuring the connection to Guarding Vision on your recorder, setting up your Guarding VIsion Account, logging into your Guarding Vision account in the app, and adding your system so you can view your cameras remotely.

Read More :

• Uniview NVR Remote Access
• Amcrest Surveillance Pro Full Guide
• AVTECH CMS LITE Installation Guide

STEP 1: ENABLE PLATFORM ACCESS ON YOUR RECORDER

You have two options. Access your NVR with your web browser or use a screen and mouse connected directly to your NVR.

Via Web Browser

Via HDMI Display

STEP 2: CREATE A GUARDING VISION ACCOUNT

There are two options to create your new Guarding Vision account. You can do this either in a web browser by going to guardingvision.com or inside the Guarding Vision App

On Guardingvision.com

Via The Guarding Vision Mobile Application

STEP 3: ADD YOUR DEVICE TO YOUR GUARDING VISION ACCOUNT AND VIEW YOUR CAMERAS

Guarding Vision Phone App

HOW TO ENABLE PLATFORM ACCESS VIA WEB BROWSER

For your device to be able to connect to the cloud viewing platform, you must enable Platform Access

This guide will walk you through the steps to accomplish this using your computer and a webbrowser

**NOTE** This guide requires that your recorder be connected to your network, configured with an IP address, and have access to the internet.

Step One

Using Internet Explorer (on PC) or Safari (on Mac) got to the IP Address you’ve assigned to your recorder and Login. If you have not changed the password, the default login info is Username: admin & password: admin12345. We strongly suggest that you change the admin password to something other than the default as default passwords are very insecure.

.

Step Two

Once logged in, click on the configuration menu in the top black bar.

.

Step Three

In the left menu, click on Network > Basic Settings. At the bottom of this page, check the Perferred DNS Server & Alternate DNS Server fields. If both are blank, enter in the devices gateway IP address OR Google’s free DNS servers (8.8.8.8 and 8.8.4.4). Then Click Save.

.

Step Four

Next, in the left menu click on Network > Advanced Settings > Platform Access. Click the Checkbox marked ‘Enable’ to enable platform access. Click Save.

.

Step Five

Wait for your recorder to reboot then log back in.

.

Step Six

Navigate back to Configuration > Network > Advanced Settings > Platform Access and confirm that the Register Status now says ‘Online’

That’s it! You are now ready to move to the next step of adding your recorder to your cloud account.

HOW TO CREATE A GUARDING VISION ACCOUNT ON GUARDINGVISION.COM

Step One

Go to guardingvision.com and click “Register”

.

Step Two

Fill out your desired username, password, and select your country. If you’re in The United States, select ‘America’ across the top, then scroll down to find USA

.

Step Three

Select ‘OK’ to confirm your country.

.

Step Four

Type in your email address (it is not recogmended to register via your phone # as it can make resetting your password difficult. Then, type in the captcha verification code and hit next.

.

Step Five

You will receive an email with a time sensitive, 4 digit email verification code. Retreive this code from your email return to your web browser.

.

Step Six

Enter the code into the prompt on guardingvision.com

.

Step Seven

You will be forwarded to your account info page. Great Job! You are now registered with an account on guardingvision.com, you can now move on the adding your device to your Guarding Vision App.

HOW TO CREATE AN ACCOUNT VIA THE GUARDING VISION APP

Step One

Download Guarding Vision for your Apple or Android device.

.

Step Two

Tap Guarding Vision icon on the bottom bar.

.

Step Three

Tap the login button

.

Step Four

Tap the Register link

.

Step Five

Tap register by e-mail

.

Step Six

Select the region

.

Step Seven

In the top right hand corner tap finish

.

Step Eight

Enter your e-mail

.

Step Nine

Enter the code you recieved in your e-mail

.

Step Ten

Create your username and password

.

Step Eleven

Tap the plus symbol

.

Step Twelve

Scan the QR code on the NVR. If you are not sure how to find the QR code on your NVR/DVR watch the video at the top of the page.

.

Step Thirteen

Tap the Add Button

Step Fourteen

Tap the checkmark

Step Fifteen

Tap a camera to start live view

APP SETUP DDNS WITH GUARDING VISION

For the DDNS to work properly you will need to have the NVR/DVR or camera correctly Port Forwarded.

Step One

Tap the Device icon on the bottom bar.

.

Step Two

Tap the plus icon in the top right, and then tap manual adding

.

Step Three

In the Alias Field enter a name for your system such as Business NVR.

.

Step Four

Tap the register mode and select Guarding Vision Domain

.

Step Five

Tap the Device Domain and the select the recorder in the list.

.

Step Six

Enter the Username and Password for the NVR/DVR

.

Step Seven

Tap start live view and you should see your cameras.

.

Step Eight

If you have any problems please feel free to call in for support.

Annke Vision – Access the DVR/NVR/IP Camera via Guarding Vision Software on PC (Via IP Address)

This article shows you the steps to access the ANNKE system on a computer via the client software Guarding Vision.

Adding via IP address only allow local access (ANNKE system and computer must be in the same network/router). But you will get a better experience when watching camera live view/playback and download recordings, etc.

To access the system remotely on Guarding Vision, please add via P2P Cloud. See this instruction.

Read Next :

• Milesight VMS Enterprise Setup Guide
• Hikvision Password Reset Do It Yourself
• NVMS7000 Setup Guide

Video Guide:

Step by Step:

1. Download and install the software Guarding Vision on your computer.

For Windows, click here to download.
For Mac, click here to download.

2. Plug the ANNKE system into your router via an Ethernet cable.

3. Make sure your computer has been connected to the same router as the ANNKE system/IP camera.

4. Run the software Guarding Vision. Register an administrator account.

Note: This account is only for logging in to Guarding Vision. It’s not the same as your ANNKE system account. (It is suggested to select “Enable Auto-login)

5. Run the software, and go to Device Management -> Device Type ­-> Device.
If the system and computer are in the same LAN network, you can see the device information under the Online Device list. Select your device, click on Add to Client.

6. On the pop-up page, set the details as the picture below shows, then click on ‘Add’.

Note:

1. The IP address of the system may vary from the network. Ensure the IP address you input is correct.
2. The user name must be ‘admin’.
3. Password is the one you used to log in to your system on the monitor/TV.
4. Remember to tick Export to Group.

7. The device information will then be shown on the tab page Device for Management. You can see the Net Status is online as the picture shows.

8. Go to the Main View tab page, click on the folder under the Camera list to expand the camera channels. Double-click on the channels to see the live streaming.

Annke Vision – Access the DVR/NVR System via ANNKE Vision software on PC (Via P2P Cloud)

This article shows you the steps to access the ANNKE system on a computer via the client software ANNKE Vision.

Adding via P2P Cloud allows remote access (ANNKE system and computer can be in the different network/router). While you may find the camera live view/playback and recordings download become laggy due to unstable network.

To access the system locally on ANNKE Vision, please add via IP address. See this instruction.

Steps:

1. Download and install the software Annke Vision on your computer.

Here is the download link:

https://download.annke.com/software/HK/Annke_Vision_V3.7.0.50_E.exe

2. Plug the ANNKE system into your router via an Ethernet cable.

3. Run the software ANNKE Vision. Register an administrator account and set up Password Protection.

Note: This account is only for logging in to ANNKE Vision. It’s not the same as your ANNKE system account. (It is suggested to select “Enable Auto-login”)

The username and password can be anything.

4. Register an account (P2P account) on the mobile app Annke Vision.
Register an account on Annke Vision via your phone number or email address.

5. Come back to ANNKE Vision. Go to Device Management and click Add.  Choose Cloud P2P and select your country/area(the phone APP account area), and click Login.

7. Then log in with the user name and password of your Annke Vision APP account.

Note: If your user name is the phone number, please input it in this format ‘+441234567890‘ (no space between the country code and the phone number).

If the user name and password are both correct, but the App keeps asking you entering a verification code, please log in again with email address that you used to register the Annke Vision App.

8. If the ANNKE system has been added to the Annke Vision account beforehand, you can see it on the list automatically.
Otherwise, add the system to ANNKE vision account first.

9. Go to the Main View tab page, and click on the folder(the name is your APP account username) under the device list to expand the camera channels. Click the play button on the channels to see the live streaming.

Annke Vision – Access the DVR/NVR System via ANNKE Vision Software on PC (Via IP Address)

This article shows you the steps to access the ANNKE system on a computer via the client software ANNKE Vision.

Adding via IP address only allow local access (ANNKE system and computer must be in the same network/router). But you will get a better experience when watching the camera live view/playback and download recordings, etc.

To access the system remotely on ANNKE Vision, please add via P2P Cloud. See this instruction.

Step by Step:

1. Download and install the software ANNKE Vision on your computer. Here is the download link:

https://download.annke.com/software/HK/Annke_Vision_V3.7.0.50_E.exe

2. Plug the ANNKE system into your router via an Ethernet cable.

3. Make sure your computer has been connected to the same router as the ANNKE system.

4. Run the software ANNKE Vision. Register an administrator account and set up Password Protection.

Note: This account is only for logging in to ANNKE Vision. It’s not the same as your ANNKE system account. (It is suggested to select “Enable Auto-login”)

The username and password can be anything.

5. Run the software, and go to Device Management.

6. Click Online Device. If the system and computer are in the same LAN network, you can see the device information at the bottom.

7. Select your device, and click on Add. Then please fill in the information in the popped window.

Note:

1. The name can be anything.
2. The IP address of the system may vary from the network. Ensure the IP address you input is correct.
3. The user name must be ‘admin’.
4. Password is the one you used to log in to your system on the monitor/TV.
5. Remember to tick Import to Group.

8. The device information will then be shown on the tab page Device for Management. You can see the Net Status is online as the picture shows.

9. Go to the Main View tab page, and click on the folder under the DVR list to expand the camera channels. Click the play button on the channels to see the live streaming.

Annke Vision – How to Live Stream Your ANNKE Device on YouTube by FFmpeg?

Purpose:

Using FFmpeg as an encoder for YouTube Live has fewer requirements on the hardware. While you may need some basic knowledge about FFmpeg.

Contents:

1. How it works?

2. How to achieve it?

3. Installing FFmpeg

4. Set a Static IP Address for your ANNKE device

5. Set up DDNS for your ANNKE device

6. Get the RTSP address

1. How it works?

With the RTSP address from your ANNKE device, and FFmpeg installed on your Windows computer, you can use the below command line in the CMD software to begin a live stream. The live stream will be uploaded to your YouTube channel automatically.

set USERNAME=device login username
set PASSWORD=device login password
set CAMERA=device IP
set STREAM_KEY=xxxx-xxxx-xxxx-xxxx from YouTube Live dashboard

Example：

ffmpeg -hide_banner -loglevel fatal -rtsp_transport tcp -i rtsp://%USERNAME%:%PASSWORD%@%CAMERA%:554/ Streaming/Channes/ID/?transportmode=unicast.sdp -f lavfi -i anullsrc -c:v copy -c:a aac -map 0:v -map 1 -f hls -hls_time 4 -hls_playlist_type event -method PUT “https://a.upload.youtube.com /http_upload_hls?cid=%STREAM_KEY%&copy=0&file=stream.m3u8”

2. How to achieve it?

To achieve the above, we will need to:
1). Install FFmpeg on your Windows computer.
2). Get the RTSP address. For a stable RTSP address, we will need to set a Static IP and set up DDNS for your ANNKE device.
3). Get the YouTube stream key: Once your YouTube account has access to YouTube Live, you can find the stream key as the below picture shows.

3. Installing FFmpeg

Here is the instruction: https://www.wikihow.com/Install-FFmpeg-on-Windows#

4. Set a Static IP Address for your ANNKE device

Propose: An ANNKE Device with a static IP address can still be accessed by the same IP after reboot.

Step:
1) Disable DHCP
2) Make sure the device is online

1) Disable DHCP
Log in to your ANNKE Device. Below is the Web interface of the ANNKE device:
Go to Configuration-Network-Basic Settings-TCP/IP, Uncheck DHCP, fill in the below box per your computer in the same network.
Note: You can check DHCP and click Save at first, this will fill in the below box automatically. Then uncheck DHCP and leave the below box as they are.

2) Make sure the device is online
After the above, go to Configuration-Network-Advance Settings-Platform Access, make sure the option Enable is checked and Register Status shows Online as below picture.

If it shows Offline, refer to this instruction to make it online at first: https://help.annke.com/hc/en-us/articles/360000648061

5. Set up DDNS for your ANNKE device

Propose: An ANNKE device with DDNS service will have a static IP/hostname on the Internet. This allow you to visit the ANNKE device by a static URL. To achieve this, Port Forwarding on your router is also required.

Steps:
1) Setup your DDNS account
2) Enable DDNS on your ANNKE device
3) Port Forwarding

1) Setup your DDNS account
There are some free DDNS service providers. In this article, we will take NO-IP for example.
After you created an account on the NO-IP website, Click your name at the top right corner, go to Account, then Dynamic DNS
Click Create Hostname

Create your hostname in the box. Leave other parameters as default, click Create Hostname

You will see the hostname in the list.

2) Enable DDNS on your ANNKE device
Log in to your device, go to Configuration-Network-Basic Settings-DDNS, tick on Enable DDNS, fill in the boxes as below:
DDNS Type: NO-IP
Server Address: dynupdate.no-ip.com
Domain: your hostname on no-ip.com
User Name: your user name on no-ip.com
Password & Confirm: your account password on no-ip.com
Then click Save to apply the change.

3) Port Forwarding

Purpose: Port forwarding allows other devices to visit a device in your local network.

Steps:
The steps may vary according to different routers. Below steps are based on the router Virgin Media Hub 3.0:

Click Create a new rule, then fill the boxes as below:
Local IP: your device’s IP.
Local start port: 554
Local end port: 554
External start port: 554
External end port: 554
After that, click Add rule to apply the change.

Now, you can go to canyouseeme.org, input your port number in the Port to Check box, and click Check Port. If you can see the message ‘Success, I can see your service on [your WAN IP] on port (554)’, then the port forwarding has finished.

6. Get the RTSP address

Steps:
1) RTSP address format
2) Test your RTSP address

1) RTSP address format
rtsp://IP:RTSPPort/Streaming/Channes/ID/?transportmode=unicast.sdp

Explanation
ID means mainstream or sub-stream and channel number. If the ID is 102, we will get
a sub-stream of the first channel. If the ID is 101, we will get mainstream.
RTSP URL supports to add username and password:
rtsp://admin:12345@IP:Port/Streaming/Channels/ID/?transportmode=unicast.sdp
The type of authorization supports BASIC and DIGEST.

Examples
Get sub-stream from IP camera on channel 1
rtsp://172.28.1.52:554/Streaming/Channels/102/?transportmode=unicast.sdp

2) Test your RTSP address
Once you finish getting the RSTP address, try it on the VLC player to make sure it’s working.
In VLC player, use the shortcut Ctrl+N or navigate to Media-Open Network Stream. Input your RTSP address in the box, click Play.
When the RTSP address is correct, you will see the live stream from your camera in about 5 seconds.

Annke Vision – Annke IP camera connect with Tinycam Pro

Note:

For the Tinycam can only working with IP cameras, It can not connect with NVR. So if you have already had a POE system( NVR+ IP camera), It can not directly get the steam from the POE port. Please connect the IP cameras directly to your router. Please do not forget to have an extended power ( 12V/1A ) for the cameras.
The APP Timycam can only support IP connection, so If you would like to have the image everywhere, Please do the port forwarding for the cameras, you need to contact the router manufactory or network provider to have the correct operation.

If you find the image is not smooth. That is caused by that the app will auto-adjust the stream for the image. so you can change the APP decode method or you can directly change the cameras’ video stream, you can adjust lower the resolution and bitrate from cameras’ setting page.

Step:

1.Adding the cameras. Please select “Add IP camera, NVR/DVR” and edit it.

2. Edit the camera name and select the correct Protocol type by the camera brand.

Please notice that the Tinycam Pro can not directly get Annke Brand, So you need to select the camera brand “Hikvision” and choose a model number( everyone is ok). Don’t worry, our connection protocol is the same as Hikvision.

3. Please input the correct IP and port information.

“Hostname/IP address“: It would be LAN IP. WAN IP or DDNS. But please notice that If you connect with WAN IP or DDNS, Please do not forget the port forwarding.
“Web port number“: Default is 80. It follows with your camera setting.
“RTSP port number“: Default is 554. It follows with your camera setting.

3. Input the correct account information. the account information is your cameras’ account and password.

4. When you finished the parameter setting, you need to back to the top line to check the connection status.

“OK” means the camera is correct to connect to your system.

Click the “camera status“, you can get the detail stream information and image.

5. When you finish the camera setting, you can directly go to the live view to have the camera image.

Annke Sight – How to Access DVR/NVR System on Computer Browser with its IP Locally?

Step 1：

Please connect the NVR to the router by ethernet cable.

Step 2：

Please get a windows computer which is connected to the same router and check that computer’s network information.

Step 3:

Install the search tool below on the computer to search the NVR’s IP.

https://download.annke.com/document/Computer_Software/DvrSuite-1.0.0.4.exe

Step 4:

Check the NVR’s IP address and please make sure the computer and the NVR in the same network segment. If not, please change its IP address.

Step 5:

Use the IP such as http://192.168.1.112 to enter your NVR with the IE browser.

Annke Sight – How to Connect the Small Base Station to Annke Sight Software on Computer?

Purpose: This instruction is to help you add a small base to Annke Sight software on the computer.

Steps:

1. Connect the base station to the Internet.
Make sure the base station is connected to your router, and the network indicator light on the station is in solid green.

2. Download and install the Annke Sight software on your computer.
Here is the download link of the software:
https://download.annke.com/document/Computer_Software/Annke_Sight_Setup_3.0.4.0_20210510.exe

3. Run the Annke sight on your computer and log in.
When the installation of software finished, it will pop up the login page. There are two ways to login:
1) Login Local: The default user name is “admin”, and the default password is empty (just leave the password box empty and click “Login”).
2) Login Cloud:  please login with your cloud account (the account you used to log in to the phone app Annke Sight).
You could select one of these methods to log in to this software.

Note: For your privacy, please change your username and password in time.

4. Tap Add on the right-top of the interface, and the Add Device window will pop up.

5. Add your NVR by following the below picture, and tap Finish to add the device.

6. Double-click the device from the Device list to start the live view.

Tips: Video playback

a: Click “Video Playback” and go to the playback page.
b: Select the channel and time, then click “Retrieve” to playback by dragging the blue video strip.

Annke Nova – How to View the Camera on VLC Player by RTSP?

I41HG (Nova S) can support RTSP, it can play on VLC player by RTSP.

RTSP://[username]:[password]@[ip]:[port]/[codec]/[channel]/[subtype]/av_stream

Fox example: rtsp://admin:ARGDAK@192.168.133.48:554/H264/ch1/main/av_stream

user name: admin (default)

password: password is the verification code which you can find it on the white label at the button of this camera

IP: the camera’s IP address which you detect on the SADP tool.

port: 554

code: H264 (MPEG-4、mpeg4)

channel: CH1 (or the channel which you want to add it to, for example, ch2)

subtype: main (sub)

1. Please connect the camera to the network by the following link:

https://help.annke.com/hc/en-us/articles/360000253501-How-to-use-phone-to-connect-camera-via-sound-wave-recommend-

2. Please install the search tool SADP and detect the IP of this camera on the computer which is in the same network as the camera.

SADP tool download link:

https://download.annke.com/CMS/SADP_v3.0.2.4.zip

3. Please install VLC player on the computer.

VLC download link: http://support.annke.com/document/download/vlc-2-2-6-win32.exe

4. Pls open the VLC player-Media-Open Network Stream and then input the RTSP URL.

The format is:

rtsp://[username]:[password]@[ip]:[port]/[codec]/[channel]/[subtype]/av_stream

rtsp://admin:ARGDAK@192.168.133.48:554/H264/ch1/main/av_stream

Annke Vision – How to Activate ANNKE IP Camera via Web Browser (Without DVR/NVR)?

You may find the camera’s IP address and access/activate it on the local network via the web browser.

Video Guide:

Text Guide:

1. Power on the camera by using the power adapter or POE switch for the POE cameras.

2. Connect the camera to the router/POE switch by ethernet cable.

3. Get a computer that is connected to the same router. In other words, computers and cameras are in the same network area.

4. Download software SADPTool and install it on the computer. Here is the software download link.

For Windows: https://download.annke.com/CMS/SADP_v3.0.2.4.zip
For Mac: https://download.annke.com/CMS/sadptool.pkg_.zip

5. Run the software SADP tool and click refresh. It will find the camera’s IP, and its status is Inactive.
Note: If the status is Active and the camera was connected to the ANNKE NVR before, the password of the camera is the same as the NVR.

6. Select the device on the tool and create a new password to activate it.
The new password should contain 8-16 characters with at least two combinations of numbers, lowercase, uppercase, and special characters, no ‘admin’ included.

7. Access the camera by inputting the IP address of the camera on the IE web browser.
Then, input the user name admin and password you created.
Note: The cameras could be viewed on the IE web browser only because there is no web plug-in for any other web browser now.

8. Click the link to download the web plug-in to view the camera:

9. Once the web plug-in is installed successfully, the camera could be viewed on the web browser:

Annke Sight – How to Connect System to Annke Sight Software on Computer?

Purpose: This instruction will help you how to view cameras on the computer by Annke sight software.

Steps:

1. Power on NVR and connect the recorder to the router by Ethernet cable.

2. Go to System setup—Network setup to check if P2P is online. It must be online if you want to remote view.

If it is offline, please refer to the link below to make it online at first.
https://help.annke.com/hc/en-us/articles/360000253982-

3. Download Annke Sight and install it on your computer. Here is the software download link.

For Windows PC:

https://download.annke.com/document/Computer_Software/Annke_Sight_Setup_3.0.4.0_20210510.exe

For Mac PC:

https://download.annke.com/document/Computer_Software/Annke_Sight_mac_2.0.8_20210417.dmg.zip

4. Please run the Annke sight, then it will pop up on the login page.
There are two ways to log in to the software.

1) Login Local: The default user name is “admin”, and the default password is empty (means you don’t need to input anything).

2) Login Cloud:  Please log in with your cloud account (the account you used to log in to the phone app Annke Sight).

5. Tap Add on the right-top of the interface, and the Add Device window will pop up.

6. Add your NVR by following the below pictures, and tap Finish to add the device.

Annke Vision – How to Access DVR/NVR System on The Web Browser from PC(in the Same Local Network)?

General steps:

1. Plug the DVR/NVR into a router with a network cable.

2. Find DVR/NVR’s IP address.  There are two ways to find the IP address:

Method #1

1) Find the IP address on the TV/monitor.

Please go to Menu–Configuration–Network–General.

Method #2

Find the IP address on a computer.

1) Video guide:

2) Text guide:

Please download and install the software SADPTool from this link:
For Windows computers: https://download.annke.com/document/Computer_Software/SADPToolV3.0.3.3.zip
For Mac computers:
http://support.annke.com/document/HK/general/sadptool.pkg_.zip

Please connect your computer to the same network/router of the DVR/NVR, then run this software. It will detect the DVR/NVR’s IP address automatically.

3. Get a computer that is connected to the same router as NVR is to access NVR with its IP on the browser. The user name is admin and the password is your system’s password.

3.1. We suggest using the IE browser instead of other browsers because we only have the web plug-in for the IE web browser now.

Note:

If you can not see the image of the cameras, the image may be encrypted. Please go to the system to disable it. Please go to Menu–Configuration–Network–General.

Annke Vision — How to Access the Web interface of ANNKE PoE Cameras via Browser? (Without NVR)

Purpose: Some features of the ANNKE PoE camera need to be configured on the camera’s Web interface (it’s individual setting page).

Note:
1) For all the mentioned camera models, their live stream will work on the IE browser after installing the plugin.
2) For model I91BM/I91BN/I91BL/I91BK/I81HB, their live stream can also work on Chrome and Firefox after installing the plugin.

Steps:

1. Connect the camera to a 12V DC power supply (must be 12 Volt, can be 1 Amp or above) and to a broadband router by ethernet cable.

2. Run the SADP software on a computer in the local network.

For Windows system:

https://download.annke.com/CMS/SADP_v3.0.2.4.zip

For Mac OS:

https://download.annke.com/document/Computer_Software/SADPTool.pkg.zip

The SADP will detect the camera’s IP address. Follow the below picture to enable DHCP for the camera.

Input the IP address in a Web browser ( IE browser is recommended).

3. Input the user name and password of the camera to log in. (Generally, the username is “admin” with all letters in lowercase)
If you use the camera for the first time, you need to activate the camera at first and set an admin password for it;
If the camera has been activated on the ANNKE NVR, the camera’s password is the same as your NVR’s admin password.

4. Now you can see the camera’s Web interface. Explore and have fun 🙂

Note:
If you find the camera live view fail to load when clicking the button “Start Live View “on the webpage, please try the below solutions:
1. Click the “Download Plug-in” button to download and install the webpage plugin.
2. Copy the webpage address then visit it via IE browser, or via Microsoft Edge browser (requires reloading the page into IE mode).

Annke Vision – How to Access the Annke IP Camera’s Setting Page via Web Browsers?

Purpose:

Some of the cameras’ functions can only be configured in their individual setting page. Below is the instruction to enter Annke’s IP cameras’ individual setting page.

Step 1:

Connect your IP camera and your computer to the same network/router. The connection can be either via ethernet cable or WiFi.

Step 2:

Find the IP address of your IP camera. The procedures depend on your computer.

a). If your computer is NOT a Windows computer: Please access your router to find the camera’s IP address (You may need to contact your router’s seller for further information).

b). If your computer is a Windows computer: You can use the software called SADP TOOL to find the IP address. Below are the steps:
b-1). Please download and install the software SADPTOOL.exe to your computer:
https://download.annke.com/CMS/SADP_v3.0.2.4.zip
b-2). Run the software and you will find the camera’s IP address on the device list.

b-3). Double-click on the IP address (or input it into your web browser manually) then you will see the camera’s login page. Input the user name ‘admin’ and the camera’s password to proceed.

b-4). Click on the Configuration tab to enter the camera’s settings page.

Note: The web page layout may be a little different according to different camera models.

Annke Vision – Modify Output Resolution of ANNKE Systems on the Web Interface

Purpose: This instruction introduces the method to change the output resolution of the ANNKE system. It is effective when the ANNKE system doesn’t show any display on the TV/monitor due to a mismatch of output resolution between them.

Steps:

1. Connect your ANNKE system to your home router via an ethernet cable.
2. Connect your computer to the same router with the DVR wired or wirelessly.
3. Download the SADP software on your computer to search the IP of your DVR/NVR.
   For Windows: https://download.annke.com/CMS/SADP_v3.0.2.4.zip
   For MacBook: https://download.annke.com/document/Computer_Software/SADPTool.pkg.zip
4. Run SADP and it will show the IP address of your DVR/NVR automatically.
5. Input this IP address into the IE browser. The user name is ‘admin’ and the password is your system‘s login password.
6. When you log in, navigate to Configuration–System–System Settings–Menu Output. Change the VGA/HDMI resolution. It’s recommended to match this resolution to your TV/monitor resolution.
   If you are not sure, just select the lowest resolution for the ANNKE system.

If this article is helpful to you, please click the “helpful” button after you review it. Any comments would be appreciated.

Annke Vision – How to Restore the DVR/NVR on Computer Browser with Its IP Address Locally?

Steps:

1. Enter the DVR/NVR on the computer browser with its IP locally. Please refer to the below link:
https://help.annke.com/hc/en-us/articles/360000252182

2. After you enter the DVR/NVR on the computer browser, please go to Configuration>Maintenance>Upgrade&Maintenance>Restore.

3. Click ‘Restore’ to start. The system will be rebooted automatically when the restore is finished.

If this article is helpful to you, please click the “helpful” button after you review it. Any comments would be appreciated.

Annke Vision – How to Get a Capture/Screenshot of the Camera’s Image on the Computer/Phone APP?

First of all, please add the cameras system to computer software and the phone APP.

For computer software: https://help.annke.com/hc/en-us/articles/360000252441

For phone APP: https://help.annke.com/hc/en-us/articles/360000252581

Secondly, please follow the below steps to get the capture/screenshot of the camera’s image:

On Guarding Vision, please select the camera and right-click the mouse, and then click Capture:

After that, the capture will be saved on the computer, and you could click the link on the right corner to check the capture directly:

On the phone APP, please preview the cameras, and then select the camera button to take a screenshot for the camera:

After that, you could check the screenshot of the camera’s image on the More–>Pictures and Videos:

If you view the cameras on the monitor and the computer, please select the camera and double-check it. Or please view the camera in one screen mode. After that, the camera will be displayed in the mainstream and the picture will be clearer so that you could get a clearer capture from the computer.

If you view the cameras on the phone APP, you could switch the mode from Basic to HD so that you could get a clearer screenshot from the mobile phone.

Annke Vision – How to Stop Audible Alarming Via the Browser?

Purpose: If you want to stop audible alarming for the system, please refer to this instruction to change the setting.

Steps:

1. Please get a windows computer which is in the same network area as the camera is. In other words, the camera and computer must be connected to the same router, by cable or by wifi.

2 Install the software on the computer. Here is the download link.
support.annke.com/document/HK/general/tool/SADPtool.exe

3. Run the software to detect the system’s IP.

4. Please copy the IP address to Internet Explorer and access the system’s page by its IP.

6. Please log in to the system and go to the Configuration-Basic event.
On this page, you could disable the audible warning for every event.
Here are the images of each interface. You could go to the interface of these setting to turn off the audible warning according to your needs.

For example, if you don’t want to have an audible warning when there is a motion detected, please go to the Motion Detection page to disable the audible warning. See the first picture below:

You could also go to smart event to disable the audible warning. Please note that this option is not available on all models and systems.