How to install and use Camera Live on a compatible Windows or Mac PC/laptop

Camera Live is a free program for you Windows PC or Mac that can be used to locate its local IP address and to view the camera’s live feed locally and remotely. 

First download the appropriate installation file from the links below and install the program.

For a Windows PC click here

For a Mac click here

Once you have installed the program, open it and click on Add Video. Then click on Discover to find the cameras UID, or enter it manually ensuring it is correct and all in uppercase. Enter the cameras password ensuring this is correct and in the correct case. Then give the camera a name e.g. garden, drive etc. and click on OK.

Once added wait for the camera to connect to the program. When it is connected you will see a green icon next to the UID, you can then view your camera’s live feed by clicking on the play icon. You will see the “No Video” message until you have viewed the live feed for the first time and the program can produce a thumbnail image from this.

.

Forgotten your password or getting a wrong password message?

If a password has been forgotten unfortunately there is no way to recover these as this would compromise the camera security.

The default username and password for the camera will be “admin” e.g.:

Username:     admin
Password:      admin

We recommend trying these first to see if they allow you to login. 

These must be entered all in lowercase and should be double checked as some devices such as iPhones/iPads will set the first letter to uppercase automatically.

When changing the password this should be in alphanumeric characters (i.e. a,b,c… 1,2,3…) only with no special characters or spaces.

If the default password has been changed you cannot recall what you set it to you will need to reset the camera to the factory defaults to regain access. 

NB: When you reset a camera it will reset it to factory defaults (and will lose the WiFi details you currently have set) so you should only perform a reset while your camera is connected to your router with an ethernet cable.

To do this can you:

1) Remove all cables connected to the camera.
2) Remove any SD card from the camera.
3) Wait 10 mins.
4) Connect the ethernet cable to the camera and your router, you should hear a click when the cable is connected.
5) Wait 2 mins.
6) Connect the power cable to the camera.
7) Wait 5 mins for the camera to power up.
8) Locate the camera’s reset button or recess.

For the outdoor camera this will be a button on the underneath of the camera or on the end of a cable.
For the indoor camera this will be a recess on the back of the camera that can be pressed with a paperclip or similar.

9) Press and hold for 20 seconds and release.
10) Wait 5 mins for the camera to reset ensuring it remains connected to your router with the ethernet cable throughout.

Then once the camera is reset can you log in to the camera interface using the default username and password which is “admin”

As the camera has been reset it will be at the factory defaults once again, so you will need to setup your camera again with the WiFi details, etc. as if from new.

To do this take a look at the setup guides in the section below.

Having touble setting up your camera to record to SD card/NVR/NAS drive.

Are you looking to setup recording? If so please see the links below for full setup guides for each recording method. If you have already set it up but have encountered an issue it may be worthwile running through the setup once more, to check for any errors or mistakes.

SD card recording

UCAM NVR recording

NAS Drive recording

If you are still seeing an error or it is not working as expected please take a look at the common issues and their solutions in the list below.

.

SD card not supported or faulty.

Motion detection page not configured correctly

NAS details not entered accurately.

NVR IP address may have changed.

Incorrect Task Management setup

How can I transfer video clips from an SD card in the camera to my computer?

If you are looking to transfer recordings from an SD card installed in the camera to you computer over WiFi this is limited to one file at a time for practical reasons:

.

1) If your SD card had, for example, 128GB of clips it would not only be very cumbersome to transfer that quantity to your computer over your local WiFi but potentially slow down your local network too. As SD cards have very limited file speeds transferring this magnitude of data may also take a very long time to offload.

.

2) It is also impractical or unwise to transfer en masse as it would also cause a slow down of the camera’s capabilities for the time while the transfer is progressing, and your camera could miss key motion events from being recorded.

.

Solutions? There are a number of options available to you:

.

– You can browse the recordings stored on your camera directly from a web browser and check which recordings are important to keep. You can play back the clips in your browser without needing to download to your computer first. Click here for a guide on how to do this.

.

– You can set the sd card to auto overwrite so that it automatically deletes the oldest recordings when the card is full, so you don’t have manually delete.

.

– You can use a number of tasks in the camera to automatically offload clips from the sd card (before they get overwritten) to Dropbox, your own FTP server, etc.

.

– If you really must download everything off the SD card the easiest and quickest way is to take the sd card out and insert directly into your computer (if it supports SD media) and then simply drag and drop the files off the card to your computer.

.

These are but a few suggestions. If you need further advice on the full range of recording and playback options do get in touch with our Support Team and they will be delighted to help.

Cannot connect to the camera remotely using the app.

Are you having trouble connecting to the camera using the app on your phone? This may be a p2p error. The camera and app use p2p to connect, if the camera is unable to connect to the p2p server then it will not be viewable via the app. Click here to check and resolve this.

.

Has the camera been set to a static IP? We do not recommend setting the camera to a static IP as this is not usually required and can render the camera inaccessible if setup incorrectly. Click here to check this has been setup correctly. 

.

Is the UID correct and all in uppercase? If any character in the cameras UID is not in uppercase it will not be able to connect to the app remotely. If this is the case, delete the camera from the app and add it again. For help with this click here for an Android device and click here for an iOS device.

Changed WiFi router or given a new router by your ISP?

If for some reason you have changed/updated your WiFi router your camera(s) will need to be reset to factory defaults and setup again, since the WiFi details and ip addressing on your camera(s) will still be that of your old router.

To reset your camera(s) and start afresh please click here.

NB: Be sure to read and follow the reset instructions carefully to avoid any problems or delay in setup.

.

Once reset you will need to setup the WiFi connection again. Please follow one of the guides below to complete this.

PC Method

App Method

.

WPS Method, for WPS enabled routers.

Power LED flashing rapidly and camera offline?

A rapidly flashing green power LED usually indicates that the camera’s firmware has encountered an error. This is rare but can occasionally happen after an unexpected power cut (if the camera is in the middle of performing a task), due to incorrect settings in the camera (too many enabled tasks, conflicting settings etc.), or due to a faulty SD card. 

This can usually be resolved with a reset of the camera. To do this first power down the camera and leave it for at least 10-15 minutes, then follow the steps on the page linked below to reset the camera. Note: a reset will clear all changed settings in the camera and revert it back to the defaults.

How to reset the camera

If the reset does not clear the error then you should get in touch with our support team using the “contact us” form as they will be able to advise on the next steps to resolve the issue.

How to install and use Camera Live V1

How to reset a camera.

If you think you need to reset your camera we recommend you first get in touch with us using the “Contact us” form as a reset may not solve your issue and will wipe the camera of any user data, meaning you will need to set the camera up again.

But should you want to reset your camera anyway please use either of the guides below.

NB: When you reset a camera it will reset it to factory defaults (and will lose the WiFi details you currently have set) so you should only perform a reset while your camera is connected to your router with an ethernet cable.

.

There are two ways to reset the camera: physically by pressing the hardware reset button or digitally via the camera’s web interface….

.

Physical reset procedure

1) Remove all cables connected to the camera.
2) Remove any SD card from the camera.
3) Wait 10 mins.
4) Connect the Ethernet cable to the camera and your router, you should hear a click when the cable is connected.

5) Wait 2 mins.
6) Connect the power cable to the camera.
7) Wait 5 mins for the camera to power up.
8) Locate the camera’s reset button or recess.
For the outdoor camera this will be a button on the underneath of the camera or on the end of a cable.
For the indoor camera this will be a recess on the back of the camera that can be pressed with a paper-clip or similar.
9) Press and hold for 20 seconds and release.
10) Wait 5 mins for the camera to reset ensuring it remains connected to your router with the Ethernet cable throughout.

Then once the camera is reset can you log in to the camera interface using the default username and password which is “admin”

Digital reset procedure

1) Remove all cables connected to the camera.
2) Remove any SD card from the camera.
3) Wait 10 mins.
4) Connect the Ethernet cable to the camera and your router, you should hear a click when the cable is connected.
5) Wait 2 mins.
6) Connect the power cable to the camera.
7) Wait 5 mins for the camera to power up.

8) log in to the camera interface on a PC, see the guide here on how to do this.

9) Go to Setting, Tools, Backup or Reset.
10) Click on Reset, then when it appears click on Reboot.
10) Wait 5 mins for the camera to power up fully, ensuring it remains connected to your router with the Ethernet cable throughout.

Then once the camera is reset can you log in to the camera interface using the default username and password which is admin (in lower case) for both.

As the camera has been reset it will be at the factory defaults once again, so you will need to setup your camera again with the WiFi details, etc. as if from new. You’ll find the details here: http://ucam247.helpsite.io/categories/3646-camera-setup

Forgotten your password or getting a wrong password message?

If a password has been forgotten unfortunately there is no way to recover these as this would compromise the camera security.

The default username and password for the camera will be “admin” e.g.:

Username:     admin
Password:      admin

We recommend trying these first to see if they allow you to login. 

These must be entered all in lowercase and should be double checked as some devices such as iPhones/iPads will set the first letter to uppercase automatically.

When changing the password this should be in alphanumeric characters (i.e. a,b,c… 1,2,3…) only with no special characters or spaces.

If the default password has been changed you cannot recall what you set it to you will need to reset the camera to the factory defaults to regain access. 

NB: When you reset a camera it will reset it to factory defaults (and will lose the WiFi details you currently have set) so you should only perform a reset while your camera is connected to your router with an ethernet cable.

To do this can you:

1) Remove all cables connected to the camera.
2) Remove any SD card from the camera.
3) Wait 10 mins.
4) Connect the ethernet cable to the camera and your router, you should hear a click when the cable is connected.
5) Wait 2 mins.
6) Connect the power cable to the camera.
7) Wait 5 mins for the camera to power up.
8) Locate the camera’s reset button or recess.

For the outdoor camera this will be a button on the underneath of the camera or on the end of a cable.
For the indoor camera this will be a recess on the back of the camera that can be pressed with a paperclip or similar.

9) Press and hold for 20 seconds and release.
10) Wait 5 mins for the camera to reset ensuring it remains connected to your router with the ethernet cable throughout.

Then once the camera is reset can you log in to the camera interface using the default username and password which is “admin”

As the camera has been reset it will be at the factory defaults once again, so you will need to setup your camera again with the WiFi details, etc. as if from new.

To do this take a look at the setup guides in the section below.

Camera is rebooting often

Do you find the camera does not remain online for any length of time? If so this is usually a setup or a hardware error, typically with the SD card or the recording setup. Please take a look at the troubleshooting guides below to help resolve your issues.

.

SD card not working.

Too many tasks enabled.

Issues with power supply, outdoor cameras.

Cannot view the video from the app.

If you are having trouble viewing video in the app it is likely due to one of the issues listed below. 

Poor Wifi connectivity

p2p disabled

Privacy mode enabled blocking access to the live feed.

Live feed or playback is jerky and not smooth

The first thing to check will be that the camera has a strong WiFi connection. This can be checked in the app by going to Edit Camera, Advanced Setting, WiFi Setting and should be at least 50-60%. A poor WiFi signal can cause the playback of the live feed to be poor. Click here for advice if the WiFi signal strength is poor.

.

If the WiFi connection is strong, the next thing to check will be that the stream setup is set appropriately for your network. The defaults for this are below and can be found by logging in to the camera’s web interface and going to Setting, Camera, Stream Setup.

.

The H.264 bitrate should be left at the default of 1536, raising this can cause the camera to send more data than your router can cope with causing a jerky live stream.

The MJPEG stream should not be set higher than the default of 50. This is an uncompressed stream that is used for the cameras motion detection, not for recording or streaming, raising this can cause issues with the streaming as it puts a high load on the camera.

.

You should also check that you do not have too many tasks enabled, conflicting tasks can cause issues with the camera’s ability to stream well. You should only have one of task 7, 8, 9 or 10 enabled at any one time. For more information on setting up the task management page click here.

NVR IP address keeps changing.

You have setup and NVR with a camera successfully however it stops recording after a short time.

This may be due to your router assigning the NVR a new IP address very often. In this case the best way to prevent this from changing and your details in the Storage Setup page becoming incorrect is by setting the NVR to a static IP address.

To do this please take a look at our setup guide for Setting the NVR to a Static IP address.

Having Trouble With WiFi setup?

Does your WiFi use older WEP Encryption? If so click here

.

Not getting a wireless connection where you have placed your camera? Click Here for more information.

.

Why add cameras to an NVR?​

.

Before you start…​

Before anything, to be able to add your IP cameras, you need to make sure that:
.

.

How to connect an IP camera to a Hikvision NVR 5

How to add your cameras using the V5 GUI…​

Step 1:​

Open a web browser and enter the IP address of your NVR in the address bar. If you are not sure what this is, use the SADP tool to find it.​

Step 2:​

Log in to the NVR using the “admin” username and password you have set on it.​

Step 3:​

Go to: Device Access > Device Configuration > PoE Settings​

​

If you are connecting your camera via the Plug-and-Play method, then make sure that Network Camera Plug-and-Play is enabled on the POE port you will be connecting the camera to on this page.​

​

For any camera with a cable run under 100m, leave the Network Cable Distance as Short Distance.​

​

If you are connecting your camera manually by IP address, disable the Network Camera Plug-and-Play option for the channel that you plan to add the camera to.​

Step 4:​

Go to: Device Access > Device > Video Device​

​

For any Plug-and-Play camera, just make sure that it is in its inactive default state and then connect it to the port you reserved in step 3. After 20 seconds or so, the camera Status should turn to Connecting and then Online (you may need to click on Refresh to see this).​

​

For Manually added cameras, if you can see the camera in the List of Online Devices section, then just tick the box for the camera and then click + Add to Device List, which will then automatically add it to one of the channels you disabled Plug-and-Play on in the last step.​

Alternatively…​

Click on +Add at the top of the page and fill out the fields as follows:​

​

IP Address: Enter the IP address of your camera, using the ‘Test’ button to verify there is a camera at that address. ​

Device Name: This can be anything you like, as it is the name the camera will show with on your NVR. ​

Protocol: Select the camera’s manufacturer from this list, or failing that, use the ONVIF protocol (your camera will need to have ONVIF enabled for this to work). ​

Management Port: Enter the Server port set on the camera, which you can find in the SADP tool or in Network>Basic Settings>Port in the camera’s web browser interface. If you haven’t changed this, it is usually 8000 by default. ​

User Name: “admin” or the username of any other users set up on that camera. ​

Password: The password set with that user on the camera – if this is the same as the ‘Default Activation Password‘ you have set on the NVR, then you can tick this box instead. ​

Transfer Protocol: ‘Auto’ is normally best. ​

​

When these are completed, click OK.​

​

Your camera should then appear in the list of devices with an assigned channel, and an Online status, meaning it has been successfully added.​

.

.

Extra tips…​

How do I reset my Hikvision device to factory settings?

In some cases, you’ll need to reset your Hikvision device to its inactive factory state. This could be if you’re passing the system on to somebody else; if you’ve forgotten your password; or simply if something has gone wrong during the configuration, meaning you need to start afresh.

There are a couple of ways of doing this, the method you’ll use depends on whether you have a password to log into the device.

Please see the simple steps for doing each below:

Via the device’s backend in a web browser or iVMS-4200:

If you are able to log into your device’s configuration menu in iVMS-4200 or the web browser interface, then the easiest way to reset it is on the Upgrade & Maintenance page here. The steps below show you how to find this page in both interfaces.

Step 1:

iVMS-4200:

In a web browser:

Step 2:

In both iVMS-4200 and a web browser:

Factory reset by using the device’s pushbutton:

On the majority of Hikvision’s newer camera models, there will be a pushbutton on the camera which will allow to carry out a hard reset without needing to log into it. This is most useful when you have forgotten your password, as it allows you to set a new password on the camera while avoiding much of the faff involved in doing this through the SADP tool.

Step 1:

​

Step 2:

1. Disconnect the camera’s power supply.
2. Press the reset button and keep it held down.
3. Restore the power supply while continuing to hold down the button.
4. Keep the button pressed for a further 10 seconds.
5. Release the button and wait for the camera to reboot.

.

 .

What is DMSS APP?

DMSS is a mobile surveillance app with functions like video playback, remote monitoring, device initialization, push notifications, and remote configuration. Devices like IPC, NVR, XVR, VTO, doorbells, alarms and access controllers can be added. After logging into the account, you can use cloud services like cloud upgrade and so on. The app supports iOS 9.0 and Android 5.0 or later systems and can be used with 3G/4G/Wi-Fi.

 .

What are the benefits of DMSS Camera App?

Remote operations

Before talking about DMSS Camera application on Alexa, let’s see what is DMSS? DMSS app can work in an environment with various internet connections. It connects Dahua CCTV products through both Internet and Ethernet. P2P-enabled internet connection shows great simplicity, while IP or domain name-enabled Ethernet connection guarantees strong stability.

DMSS can be operated remotely to immediately and stably control specific devices all around the world through its global network coverage. many functions including PTZ controlling, video preview and playback, video image adjustment (such as White Balance, focus, etc.), alarm subscription, voice intercom and etc. can be done remotely.

 .

increased data security

DMSS adopts multiple layers of data encryption protection to supply better data security to users.

From a product to the platform and then to the mobile client, DMSS uses multiple layers of data encryption protection to provide better data security to users. DMSS camera has also been certified by TÜV Rheinland, meaning the product complies with the GDPR and meets the TÜV Rheinland 2PfG 2624/06.17 standards, offering state-of-the-art information security and privacy protection.

Featuring a more detailed interaction design, DMSS provides a smoother user experience.

 .

Supports thermal products

To prepare the best support for the global efforts in pandemic prevention and control, DMSS CCTV also supports thermal products (supported by CCTV Suppliers), including access control, thermal cameras, and temperature monitoring terminals. It lets the operators control thermal products remotely and perform their duty in a safer manner.

 .

Setup DMSS App on Alexa amazon

Amazon Alexa is a virtual assistant AI technology developed by Amazon. It is able to voice interaction, music playback, make to-do lists, stream podcasts, set alarms, play audiobooks, and provide weather, traffic, sports, and other real-time information, such as news. Using itself as a home automation system, Alexa can also control your home security camera and even we can set up DMSS application on Alexa. Users are able to increase the Alexa capabilities by installing “skills” (additional functionality developed by third-party vendors, in other settings more commonly called apps) like weather programs and audio features.

Most devices with Alexa let users activate the device using a wake-word (like Alexa or Amazon); other devices (like the Amazon mobile app on iOS or Android and Amazon Dash Wand) require the user to click a button to activate Alexa’s listening mode, although, some phones also let a user say a command, such as “Alexa” or “Alexa wake”.

In September 2019, Amazon launched many new devices achieving many records while competing with the world’s smart home industry. The new Echo Studio became the first smart speaker with 360 sound and Dolby sound. Other new devices included an Echo dot with a clock behind the fabric, a new third-generation Amazon Echo, Echo Show 8, a plug-in Echo device, Echo Flex, Alexa built-in wireless earphones, Echo buds, Alexa built-in spectacles, Echo frames, and Alexa built-in Ring, and Echo Loop.

How to use Alexa for your home security camera?

Using Alexa with a home security camera adds comfort. You can use a smart display screen in your house to immediately and easily review past footage and see who’s at the door right now. Just make sure you have compatible devices and you’ll be using Alexa to check in on your camera (or cameras) in no time. One of the utilities of Alexa is setting up the DMSS application on Alexa. Let’s we how we can do it.

 .

DMSS application on Alexa: How does Alexa work with DMSS?

To add your Dahua device using the Amazon Alexa app:

Let’s assume that you’ve installed and configured your Alexa-compatible home security camera already and you have an Alexa-enabled smart speaker.

Now you need to log in to your Alexa app or make an account if you don’t already have one. Simply download the Alexa app and follow the prompts to sign in/register a new account.

Open the Alexa app and choose “Skills & Games” in the menu. Type “Ring” in the search box, open the skill, and choose “Enable.”

You’ll be asked to enter your Ring account credentials to pair your Ring account to the Alexa app.

 .

How to Download the DMSS Application?

The prefix “g” or “i” differentiate the applications intended for Android and iPhone/iPad and thus we will find them in the official Google Play and App Store:

Before, DMSS Plus was paid while you could get the Lite version for free. There are some differences between DMSS Lite and Plus such as E-Map (visual and functional installation plans), alarm management, and push notifications. Currently, there is no need to choose since Dahua has released the Plus version for free. In addition, this publication is already adapted to the new GDPR (General Data Protection Regulation).

 .

 .

Download Dahua DMSS software

View DMSS APP User Manual

 .

What Functions Do These Apps Offer?

The aforementioned applications have undergone several updates that improve their operation and increase their capabilities so sometimes it is difficult to follow all the news. Therefore, let’s see a summary of what they offer us for the management of our video surveillance devices:

Integration of Other Security Devices

The main novelty is managing DMSS CCTV devices, access control devices, and alarm systems from the manufacturer Dahua in a single app.

 .

Device Management

Among other options, they can be located within a local network (WiFi or LAN), and add devices via IP/Domain, DDNS, and P2P (Easy4IP and Lechange). This last option allows you to add devices by scanning the QR code and even a complete list of devices, very useful for migrating from the Lite app to the Plus version in a single operation.

 .

Live View and Playback of Recordings and Stored Clips

Live, to access and capture live video from added devices, combining channels and cameras. Playback, to consult, capture, cut, and extract the recorded videos. In addition to that, clips and captures can be viewed from the smartphone’s memory.

 .

Channel Configuration

It allows you to modify the coding (image resolution and ratio), image adjustments, PTZ or motorized zoom camera movement control, two-way audio communication with the device, and quadrant display, as more interesting functions.

 .

Notifications and Events

Detection events generated by devices are listed and notified in the app through push notifications. These consist of instant and free alerts supported by the devices and to which we can easily subscribe, depending on the type of detection selected.

 .

Cloud Recording, Cloud Storage Services

Upcoming updates will enable cloud video recording under a subscription service, with per-channel rates for 3, 7, or 30-day recording, and only for cameras that support such functionality.

 .

You can also check:

Best CCTV Brands in the UK

 .

 .

How to See Your Dahua DMSS Security Cameras from the Cell Phone

DMSS is Dahua ‘s free software to connect to your equipment from smartphones. It is used to connect to all current Dahua manufacturer equipment: DVR recorders, HDCVI, NVRs, IP cameras, etc.

This App can be downloaded for free in both the Play Store and the App Store. The Android version is called gDMSS and the iPhone iOS version is called iDMSS.

To connect your Dahua device via P2P on your cell phone, you are going to need:

 .

How to Configure Your Dahua Security Cameras in DMSS

Enter the SN of the device and touch the “Next” button.

Once all the boxes are completed, tap the “Save” button that is located at the top right.

If you followed the steps correctly, it should start viewing your security cameras live. By tapping the back button at the top left, you can return to Start.

 .

How to View Your Dahua Cameras in DMSS

If you followed the steps correctly, you should start viewing your security cameras live.

 .

 .

 .

The red numbered buttons:

 .

The Yellow numbered buttons:

 .

 .

Conclusion

As we saw, you know about DMSS App & can set up Alexa on your camera easily, just you need to go to the menu and tap Skills. Find the relevant skill (some cameras have specific apps for the cameras, outside of their main smart home apps). Enable the skill and link the account with Alexa. It’s a simple thing to set up and it means that you can create a security monitor without ever firing up your smartphone or tablet. All you need is one of the three Amazon devices noted in the intro and a compatible DMSS camera.

.

1.Download the mobile APP (Guard Viewer) and Sign up

for an Account

Download the mobile APP and Sign up for an Account

1. Download and install the app.

Please scan the QR code to download the free APP “Guard Viewer”

You also can visit the Apple Store or the Google Play Store to download the Guard Viewer app for iOS or Android devices. Alter installation, tap the icon to launch the app.

2.Register an account and login

For first time use, please create a new account and add the following steps:

Please tap Sign up and follow the on-screen prompt to register an account by email.

2.Add Device to APP(Guard Viewer)

Guard Viewer Security System User Guide v1

Further support, plz email us at email love@hiseeu.com

Or contact us at +1 917 688 2228

Add Device to APP(Guard Viewer)

Auto add is not suggested. Please tap on “Later” if you see this message box.

In this situation, it will Auto Search to discover the NVR device connected to the local network. But once your mobile phone disconnects with LAN WiFi, you will not be able to view it anymore.

Please Add devices in this way

1.  Please Tap on  “ Menu” icon> Tap on “Devices”> “Add” ,

2.  Tap on “Scan”> “OK ” to scan the NVR QR code

3.Navigate to “Menu– Network> Basic> P2P”

• If the Device Status is “Network connected…” , means device is online   and ready for remote view

• If the Device Status is “Offline” , please check the network connection first, if the problem remains, please feel free to contact us at  Love@Hiseeu.com   

After you add the device successful, the “Device status” will be “Online”, and your APP account username will display here.   • You can check your APP user name by navigate to “Me”

• If the username doesn’t belong to you, please click on “Delete” and add it again.

4. add NVR by scanning device QR code and click on “save”

5.    Please Tap on “Menu ” icon, Tap on “Live View” “Add”

6.  Select the device and tap on “Start Live View ”

3.Device shows “Offline” (system kit to app)

Device shows “Offline” (system kit to app)

1. If the device shows offline on the mobile phone app, we need to make sure the NVR is connected to the network perfectly or not

2. Go to your monitor that is connected to NVR, and check out the network status first navigate to this path first: “Menu–Network–Basic–P2P”, also check whether the device status is online or not,

3. Also go to “Menu–Network–Advanced”,to disable the “PPPoE”

4. if it shows: network disconnected, plz enable the DHCP in this path ” Menu–Network–Basic-TCP/IP ” and click “Apply”. After that, go back to “P2P” and check if the device status is online or not

5. if you connect the network cable to the lan port or the lan/wan port of the router

We need to connect it to the lan port of the router,plz take a photo of yours for us to check.

.

If the P2P show connect the network ,but the app also show the offline,please delect the device on your APP and re-add it again.

4.Enable push alerts on APP

Enable push alerts on APP

5.Why I can’t remote view when the network is outside？

Why I can’t remote view when the network is outside？

.

Cause: Customer doesn’t follow the instructions on the user manual and add the device in a local adding way, so we suggest them to delete the device first, and re-add the device again like this FAQ

https://www.hiseeu.com/a/help/article/53969

6.APP Share Device

APP Share Device

One device is linked to one user only. The NVR system can only be controlled by one authorized account, which can share the device with others to prevent attack or hacking.

There are 2 ways to share the device with others. For the admin user, please follow the instructions to share the device:

1.Type in “Menu Icon ” and navigate to “Devices”

2. Tape on “… ” > “Share”, You can select a single channel to share or select the entire NVR system to share

3.Share the device by typing in the user name you want to share and selecting the function as needed.

• The other user needs to register a Guard Viewer APP account and provide the user name for sharing.

• After that, when this user login the APP will find the device by navigating to “Devices”.

4.Share the device by generating a QR code

• Create a sharing password and set the valid period

• Click “Generate”, your APP will generate a QR code

• Other users can use the APP to add the device by scanning the QR code you sent

7.Add Device on Guard Station PC Client Software

Add Device on Guard Station PC Client Software

Add device to “Guard Station” Download link: https://www.dropbox.com/sh/jeftu4sqwy4y1u8/AAD4PkyEJxg6j4H1n20PxBkZa?dl=0  

Please sign up for the mobile APP(Guard Viewer) account and add the device first.

Download and run “Guard Station” on the PC

1) Please Navigate to “Device Management”> “Cloud Device”> Click on “Login”

2) Login with your APP account and password.

3) After Login, the device you added to the APP will list here

Please click on “Control Panel”> “Live View”> Double-Click Camera to load the live view video

8.Guard Station shows “offline”

Guard Station shows “offline”

plz check local NVR is connected to network perfectly or not,If your NVR hasn’t connected to the network yet, it will show “offline” in your PC Client “Guard Station”

Plz go to your NVR that is connected to Monitor,

Check out the network status, first navigate to this path first : “Menu–Network–Basic–P2P” ,and check the device status is online or not,

if it shows: network disconnected, plz enable the DHCP in this path ” Menu–Network–Basic-TCP/IP ” and click “Apply” , After that, go back to “P2P” and check if the device status is online or not

9.Not Recording? HDD not working?

Not Recording? HDD not working?

Right-click the mouse from “Menu–Storage–Hard Disk”

If there is no hard drive information or Status shows Abnormal, the hard drive is having an issue

10.AHD5 Modify the Camera model

AHD5 Modify the Camera model

（Please notice that AHD5 cameras only the TVI camera model have the audio function，the AHD5 cameras we sell seperately is the AHD model so it should modify the TVI model to have the audio function)

1. Click the OSD Menu Control , then click the arrows to the Menu t hen click the icon to select the “VIDEO SETTING ”

2.Select the VDEO SETTING and click the arrow to enter.

3.Then Select the “TVI ” on the HD, then click the “APPLY&REBOOT “and then click the “RETURN “and the “EXlT” back to the Version

4.Finally Turn Audio On

11.Forget DVR Password

Forget DVR Password

If you forget your current password, please follow the instructions to reset it.

1. In the system login interface, please click on “Enter Password” > “Forgot Password”

2. If you filled in your email address as a reserved email when you set up the system, you can reset the device password via the APP(Guard Viewer)

In NVR interface, tap forgot password.

1. Scan the above QR code by APP “ME–General–Forget Device Password” , and the security code will be sent to your email address.

2. If you haven’t set up an email before, or have any difficulties resetting the password, please take a screenshot of this interface(Serial No. please also make the code is as clear as you can ), and email us at love@hiseeu.com , since we need the serial number to produce a new password by using an internal tool

12.One or two cameras are not working

One or two cameras are not wokring

(1) BNC Cable connected to Camera is broken

Step: Use another BNC cable to connect the camera to have a try

(2) The port of the DVR box is broken

Step: After changing the BNC cable, and still there is no camera image, plz insert the camera into another port of the DVR to have a try

(3) Camera is broken after troubleshooting with the steps （1）-（2）

13.Four cameras or above are not working

Four cameras or above are not working

Four cameras or above not working is an abnormal situation. It’s not only a camera issue, which could be related to a power supply or power splitter connected to four cameras

If the power supply or power splitter connected to four cameras is broken, which can’t provide power supply to cameras

Step:

(1）Change to another 12V 2A Power Supply to connect to four cameras to have a try. We wanna make sure if this is related to the power adapter

(2) Change another 1-4 way power splitter to connect four cameras to have a try. We wanna make sure if this is related to the power adapter

( If you do not have another power adapter/splitter, plz use the other power adapter connected to the four normal cameras)

After making sure the power supply or power splitter is doing fine, but still no camera image, which means the DVR box is having issue

4.Eight Cameras are not working

Eight Cameras are not working

Please check your camera connection is correct ， if the connection is correct ，

i t’s mostly possible the DVR box is having issue, and need a new DVR box replacement

Further support, plz email us at email love@hiseeu.com

Or contact us at +1 917 688 2228

15.How to record the event only？

How to record the event only ？

Please click the mouse to the Menu then click the “ Storage ” and then click the “ Recording Schedule ”，“ Select Camera ” then click the “ enable Schedule ” click the “ Audio Storage ” then select the color of record type and fill in the corresponding time and date.

.

Network Setup for NVR/DVR/IP Camera before adding to Guarding Vision

The Following network settings must be checked before adding the device to Guarding vision App.

Method 1: From NVR Local menu

Step 1: Right Click on the NVR Monitor and select “Menu”.

Step 2: Select “Configuration” from the Menu options.

Step 3: Select “Network” and check the option “Enable DHCP” Click “Apply”

Step 4: Make sure your NVR/DVR obtained an “IPV4 Address” and “Preferred DNS Server” values automatically. If not, check your network settings and make sure your device is properly connected to your network router or switch.

Step 5: Select “Platform Access” and check “Enable”.  You will be taken to the service terms window.

Step 6: Create a “Verification Code” check the “Guarding Vision service terms” click “OK”.

Step 7: Click “Apply” to apply the settings. The status will change to “Online”. The QR Code being displayed on your device “Platform Access” page can be scanned with Guarding Vision app to add the device into your App. To proceed with adding the device into the app scroll down to “Adding NVR/DVR to Guarding Vision App”.

Method 2: From the NVR/DVR/IP Camera Web page.

Step 1: Input the IP address of the NVR into the address bar and login with the credentials.

Step 2: Go to Configuration  Network  Basic Settings

Adding the NVR/DVR to Guarding Vision App

Method 1: Using the QR Code

Download and install the Guarding vision app on the Mobile. Register and Create a Guarding vision account on the App.

.

.

.

Step 1: Tap on the “+” to add a new device. Select “Scan QR Code”. Scan the QR Code displayed on the NVR’s Monitor.
.

.

.

.

.

.

Step 3: Scan the QR code from the device sticker or Login to the device Local Menu and go to Menu  Configuration  Network  Platform Access to access the QR Code.
.

.

.

.

.

.

.

.

Method 2: Add Device with Serial Number
.

(Only the last 9 digits of the serial number are needed to add the device into the App.)
.

Step 1: Tap on the ‘+’ icon and select “Manual Adding”
.

.

.

.

Step 2: The serial number can be accessed from the device sticker. To access the serial number from the web config, go to Configuration  System  System Settings  Basic Information
.

(Refer to the figure below)
.

Step 3: Once the “Manual Adding” Option is selected, You will be directed to the Add device page with “Serial No.” Input the serial number and click on  to save.

.

.

.

Step 4: Click “Add” to add the Device.
.

.

.

.

.

Step 5: Input the Verification Code that was created and click “OK”.
.

(You can find the code from the device web Config. Go to Configuration  Network  Advanced settings  Platform Access.)
.

.

Step 6: Tap on “Next”. Create a Device name in the “Edit Alias” page. Tap “Save”
.

.

.

.

.

.

Step 7: Tap on “Guarding Vision” at the bottom of the app to see your device listed. Tap on the device name to view the cameras connected to the device.
.

.

.

.

.

.

How to Change Camera names on the App
.

• Slide the device name to the left to view the settings and share icons.

• Tap on the  Settings icon.

• Tap on “Linked Camera”

.

• Click on the Edit icon and input a desired name to the camera and Tap “Save” icon.

• 

Guarding vision Setup from browser (www guardingvision com)

.

Step 1: Open browser (Internet explorer/Chrome) and input the address www.guardingvision.com. And click on “Register” to register for a new account.

Step 2: In the registration page, input the mandatory credentials and select “Email” for registering with email or “Country Code” for registering by a phone number.

Step 3: Once the account is created, select “Device Management” and select “Add” to add a new device.

Step 4: In the “Add Device” pop-up window, input the device serial number (Last 9 digits of the serial number found on the device sticker) and click on “Search”.

Step 5: If the platform access is enabled on the device, then you should see the device on the “Add device” window. Click on the ‘+’ icon for the device. Click on the link for Enabling “Platform Access” https://app.box.com/s/ftj2keo6pvvvkpif9ukquyp7jrvhktwx.

Step 6: Enter the verification code found on the platform access page of the device. Click “Add”.

.

Step 7: Click “OK”. Now the device should be added into the Guarding vision account. To view video stream, download the Guarding vision ass on your mobile phone and login with the account credentials just created.

.

.

Sharing the device:

To share the device with another Guarding vision account, click on the “Share” icon next to the device name

Select “Email” for sharing by email or select “Mobile Phone Number” to share by mobile number. Click on the check mark next to the device and click “Share”.

.

Initialize/Setup SD Card from Guarding Vision App

SD Card Setup for IP Camera from Guarding Vision

.

Purpose:

This document provides instructions on how to initialize a brand new SD card that is inserted into the IP Camera.

(Note: When a brand new SD Card is inserted into a IP Camera, it has to be initialized/formatted before it can start recording data)

.

Steps to Initialize/Format the SD card

Step 1: Open the app, Select ‘Guarding Vision’ on the bottom left and slide the device name to the left and select the icon.

Step 2: Once in the device settings page select ‘Storage Status’

.

.

.

.

Step 3: In the storage status page, select ‘Memory Card’, which will take you to the ‘Initialize Storage’ page.

.

.

.

.

Step 4: In the initialize storage page, select Initialize. This will format or initialize the sd card and the sd card should be ready for recording.

.

Reset device with Guarding Vision

Reset NVR using Guarding Vision

Purpose:

The purpose of this document is to be able to reset an NVR with the vuarding vision account.

Currently Supported HINO devices:

NVR532P16-I4

NVR516P16-I4

NVR732-I8

NVR764-I8

Required Firmware:

V4.1.65 or above

Initial setup for enabling Password reset from Guarding Vision

Step 1: During the initial device setup, make sure the “Reserved Email Settings” option is checked.

.

.

.

Step 2: Since the Reserved email settings option is enabled, the following screen as shown in the figure below should appear. Input the email that you wish to receive a password reset verification code.

(Note: Please enter a valid email)

.

.

.

Resetting password from the Guarding Vision App

Step 1: On the NVR login screen, click on “Forgot Password”

Step 2: On the following screen as shown in figure below, select “Verify by Reserved Email” and click “OK”

Step 3: You will be brought to a screen with QR Code.

.

.

Step 4: Open the Guarding vision App on your phone and go to More  Reset Device Password.

.

.

.

Step 5: Scan the QR Code shown on the NVR screen. You should see a message as shown in the figure below.

Step 6: Check your email to find the verification code and enter the code in the field provided and click on “OK”.

.

Platform Access for Guarding Vision Offilne Issue

Guarding Vision Offline Issue

Purpose:

This document provides steps to fix the Platform Access “Offline” status issue on your NVR/DVR.

Solution:

The most common cause for “Offline” status is when the “Preferred DNS Server” space is empty. Follow the steps below to fix this issue.

NVR Local menu

Step 1: On the monitor connected to the NVR, Right click and go to Menu  Configuration  Network  General

Step 2: Enter the “Preferred DNS server” address as 8.8.8.8

(Note: If “Enable DHCP” is checked, you can check the option “Enable DNS DHCP” which will let the NVR/DVR pullup its own Preferred DNS Server)

Step 3: Click “Apply”. The device might take a few seconds before applying the new values.

Step 4: Now go to Menu  Configuration  Network  Platform Access. The status should show “Online”. The device might take up to 60 sec before showing the new status. Click “Back” wait 60 sec and check the status again.

(Note: You can scan the QR code on your “Platform Access” page to add the device directly to your Guarding Vision App.)

.

Guarding Vision Quick Setup

Guarding Vision Setup Instructions

Setting up the DVR/NVR

Step 1: On the DVR/NVR screen, right click Select Menu  Configuration  Network.

Step 2: Under “General” input the “Preferred DNS Server” as 8.8.8.8 as shown in the figure below.(If you have “Enable DHCP” and “Enable DNS DHCP” option on this page selected, then you do not have to perform this step)

Step 3: Select “Platform Access” and check “Enable” and create a verification code. Click “Apply”.

.

(Note: The QR code displayed on the platform access page can be used to add the device into the guarding vision app.)

Adding the device on Guarding Vision App.

Step 1: Tap on the “+” to add a new device. Select “Scan QR Code” to scan the QR code being displayed on the NVR monitor. Input the Verification Code that was created under “Platform Access” in the NVR.

.

.

.

.

Step 3: For Manual Adding, input the “Serial No”. For QR code, Scan the QR code from the device sticker or the QR code displayed on the NVR. (Note: You can also scan the QR Code you see on the monitor. Refer to Step 3)

.

Guarding vision sharing and registering

Guarding Vision ‘Register’ ‘Login’ and ‘Share’

Registering on Guarding vision

.

Option 1: Tap on the “register” option. Now in the Register page enter the Mobile Phone number and tap on “Get Security Code”. You will receive a code by “Text”. Input the code you just received and complete the process.

Option 2: Tap on “Register by Email Address” for registering by email. You will receive the security code to the email address entered.

.

How to select Login options on Guarding vision

.

To Login using a mobile number, tap on the “Login by Mobile Phone Number” option. Now input the phone number and password and tap “Login”.

.

.

.

.

Sharing a device on Guarding vision

​

Method 1: Sharing from the Primary account

On the Primary account, swipe the device name to the left to access the “Share” Icon. Tap on the Share icon. This will take you to the “Recipient” page.

In the “Recipient” page enter the email or phone number of the user you want to share the device.

When sharing, make sure the Phone number/email/username are entered as shown in the account details.

Finding Account Details:

On the bottom of the app, Tap on “More” and select “Account Management” to view the Account details like Username, Email address(if used to register) and Mobile Phone Number (If used to register).

.

.

.

Add Stand alone device to Guarding Vision

.

Adding a Stand Alone IP Camera to Guarding Vision App

Step 1: Log in to the IP Camera with internet explorer and Go to Configuration  Network  Advanced Settings  Platform Access

Step 2: Check the “Enable Option” you will see a pop-up window asking to create a verification code. Enter the desired verification code and click “OK”

Step 3: You can view the verification code by clicking on the eye lid icon.

Step 4: Click “Save” and refresh the page. The status should turn from offline to online.

.

Step 5: Now you can add the device into guarding vision by entering the las 9 digits of the serial number which can be viewed by going in to

Configuration  System  System Settings.

.

Step 6: Open the guarding vision app on your mobile device and register for a new account.

Step 7: Click on the ‘+’ sign on the top right corner of the app and select manual add for serial number or QR code to scan the QR code on the device sticker

(Note: Playback can be viewed on the App for IP Cameras that support Micro SD Card)

.

Add Device with Static IP into Guarding Vision for Local Access

.

Add IP Camera to Guarding Vision with Static IP Address

Purpose: This document provides instructions on how to find and add a IP camera with static IP address into the Guarding Vision App.

Note:

Method 1: Adding an online device in the local network

Step 1: Open Guarding vision App and select “Guarding Vision” on the bottom of the App. Click on the “+” icon on the top right to access adding menu.

Step 2: From the Add menu, select “Online Device”

.

.

.

.

Step 3: In the online device list, tap the device you want to add. You will be taken to a details page.

Step 4: The details page shows you the info of the device that you just selected.

(Note: Select the “Add Device to Guarding Vision Server” option available under the “Add” button for remote access over cloud. For this, the device should be connected to the network and  the “Platform Access” option should be enabled from the local menu/web menu for NVR/DVR. For a IP Camera, the “Platform Access” should be enabled from the web menu.)

.

.

.

.

Step 4: in the “Add Device” page, input the Username and Password for the device and click  on  icon on the top right corner to save the login credentials and finish adding the device.

The device should be added to your App.

.

.

.

.

.

Method 2: Manual Adding option

(Note: Using this method, you can add a portforwarded device with a public IP address.)

Step1: Open the App and click on the “+” icon on the top right to access the add menu. Select “Manual Adding”.

Step 2: Select “IP/Domain” to change the adding type.

.

Step 3: Create a name for the device by typing in the “Alias” option.

• Input the “IP address” of the device and the login Credentials. Tap on  icon on the top right to save the values entered.

(Note: If you have a device with a port forwarded IP address, you can enter that public IP address in the address space with the device login credentials.)

.

.

Features:

(Supported features depend on camera features)

For more information download the Alibi Cloud VS Mobile App User Guide.

iOS App

• 

.

Android App

• 

.

.

Alibi Cloud VS

Direct Camera to Cloud Video Surveillance

Our cutting edge cloud-based VSaaS offering has gained significant traction with dealers and end-users and is poised for significant growth in 2023 and beyond. If you are not selling cloud-based video surveillance then you are missing out on opportunities to recession-proof your business. We’ll be hosting demo sessions to show you how simple it is to install/setup and how it saves you time and money by avoiding truck rolls with an easy to use interface that helps you solve most issues remotely. And it is super easy for your customer to use as well, making it incredibly appealing for home and business installs.
Learn how this powerful solution is gaining traction in cannabis, medical, retail/restaurant and education applications.

.

Brivo Cloud Access Control

Brivo + Alibi Security: Better Together

Brivo and Alibi Security bring you the best of both worlds… Unlimited access to Brivo’s world-class solutions and support, plus Alibi’s dedicated sales support & innovative marketing platform. The Brivo Accelerate Program is designed to help accelerate growth of YOUR access control business!

.

Alibi Arsenal

Our FREE Marketing Engine, Ready to Power
Your Business

Marketing is not easy. Alibi Arsenal business growth tools and resources make it easier. This FREE platform can help you generate leads with brandable sales/marketing flyers, get found online with improved Google My Business setup and to turn your current customer base into advocates through a powerful reviews engine. Plus, we give you access to tools that make it easier to tap into your current customer base to generate incremental business by cross-selling products and services.
Come by for a LIVE demo of this platform and to learn how you access these powerful tools.

.

Expect More from
Your Security Provider

.

Alibi Security is a trusted provider of security technology, cloud solutions, and growth enablement services—serving thousands of security professionals for more than 35 years. We are committed to quality, continuous innovation, and the investment in the PEOPLE, SOLUTIONS, and SUPPORT required to help our Dealer Partners succeed.

.

.

Enterprise Performance
– Without Breaking the Bank

Alibi Cloud VS makes enterprise-level cloud surveillance accessible for virtually any-sized application or budget. Featuring an ultra-secure camera-to-cloud architecture, Alibi Cloud VS dramatically reduces your up-front hardware investment and maintenance requirements, saving you valuable time and money. Ideal for both business and residential applications, Alibi Cloud VS is remarkably scalable – and can easily support larger camera counts and multi-site projects.

Centralized
Management

View cameras from single or multiple locations via a single dashboard, simplifying management and streamlining review of your video evidence.

Eliminate Common
Failure Points

Stream directly from camera to the cloud, ensuring you never lose video footage due to a faulty recorder or failed hard drive.

Enhanced
Security

No port forwarding necessary. SSL/TSL handshakes are used to make the connection from camera to cloud, ensuring encrypted transmission up and down. Video is stored in ultra-secure Tier 4 data centers, featuring triple-redundancy and fault-tolerant infrastructure to ensure your evidence is always safe.

Lower Total Cost of
Ownership (TCO)

No recording equipment, minimal maintenance requirements, and on-demand scalability – so you only pay for what you need, when you need it.

.

.

Before referring to this Mobile Application User Guide you must first download and install the mobile application on your mobile device (smartphone or tablet). You can find links to the mobile application(s) on www.alibisecurity.com at the following location:

.

SUPPORT Menu > DOWNLOADS > ALIBI CLOUD VS MOBILE APP

.

Choose the link that applies to your mobile device (iOS or Android), download and install the application. Now you are ready to install and activate cameras.

.

Adding a Camera via the Mobile Application

.

The first time you login to the mobile app, you will be required to enter your username (email address) and the password. The screen will show no cameras attached to your account. You will tap the ADD A CAMERA button on the screen and it will prompt you with a second screen to select the type of camera you want to install. Tap on the ADD A CLOUD CAM section. The next screen gives you specific instructions for attaching your cloud-enabled camera to the network.

.

IMPORTANT: All POE and WiFi cameras must be hard-wired into the local network in order to be discovered by the Alibi Cloud VS solution.

.

Once you have connected the cameras you want to add to your Alibi Cloud VS account to the local area network (LAN) you can tap the CONTINUE button.

.

.

..

.

The next screen displays your local network and the cameras that are available to be added to your Alibi Cloud VS account. Tap on the camera you want to add from the list and you will be prompted to name your camera. Type in a name and choose CONTINUE. The system will ping your camera, check credentials and firmware and connect. You should receive a confirmation screen that the camera has been added then tap CONTINUE.

.

.

.

..

.

To get your WiFi camera to the wireless network you need to connect the WiFi camera to the wireless network. Tap the zone that the WiFi camera is in. This takes you into the camera selector menu. Select the WiFi camera you want to attach and it will open the camera settings menu. On the main screen, under NETWORK

SETTINGS, it will say “Not Connected”. Select this menu option and it will take you into the wireless connection menu, displaying the available wireless networks to connect to.

.

.

.

.

Tap the wireless network you want to attach the camera to. A login screen will open up asking you to enter the password for the wireless network. Enter the password and tap CONNECT. The system will them connect the camera to the wireless network and you will receive a confirmation screen once completed.

.

IMPORTANT: You must keep the WiFi camera hard-wired into the network until you login to the wireless network. Once you get the camera connected to the wireless network you can disconnect the network cable and move the camera anywhere that it has good signal strength to connect to the wireless network.

.

.

.

.

.

.

From the main dashboard screen you have two different ways you can add additional cameras to the system. If you want to add another camera to the same zone you already have setup, simply choose the zone on the main dashboard screen, it will pull up the camera viewing screen and you will tap the Gear icon at the bottom. It will open a screen that shows the current camera(s) assigned to the zone and the ADD A NEW CAMERA button.

Tap this and follow the instructions to add a new camera.

.

.

The second option for adding cameras is to setup a new zone and add the camera to that new zone. From the main dashboard screen tap the + icon in the top left corner of the screen. This opens a new screen that lets you setup a new zone. Click ADD CAMERA and then follow the instructions for adding a new camera explained previously in the User Guide.

.

.

From this menu you can also move cameras currently signed to other zones to the new zone. Simply click SELECT CAMERAS FROM OTHER ZONES. A menu will be displayed showing cameras already attached to other zones. Click the camera and move it to the new zone.

.

After adding the camera you will be taken to the main camera dashboard screen. From this view you can see all of the zones cameras have been assigned to. Select the zone you want to view. An individual thumbnail view of the camera(s) will be displayed. Tap on the gear icon at the bottom of the screen and it will take you into the settings selection menu. Choose the arrow to the right of the camera that you want to adjust settings for and you will be taken to the settings menu for that specific camera.

.

.

.

.

.

.

.

.

.

.

.

PoE Camera Setting Menu

.

.

.

.

.

.

.

WiFi Camera Setting Menu

.

In the settings menu for each camera you are able to control the following settings:

.

.

Account Settings and TouchID/FaceID Login

.

After you login and add a camera to your system you can select the home button at the bottom left of the screen and it will take you to your main dashboard. Select the person icon in the upper right and this will take you into account settings. From here you can enable remote support access, enable/disable push notifications and enable TouchID/FaceID login for easy access when starting the app.

To view live video from your cameras connected to Alibi Cloud VS, go to the main dashboard screen and select a zone to view. Once in the zone, you will see the individual cameras with ‘play arrows’ located in the middle of the thumbnail screen. Simply click on one of the ‘play arrows’ in the thumbnail and live viewing will begin. You will see the word “LIVE” appear at the top of the thumbnail viewing screen. Want to enlarge the viewing area? You can simply turn your smartphone/mobile device to landscape to view in full screen mode.

.

Viewing recorded video (footage) is also very simple. You will need to choose the zone that includes the camera you want to review recorded video from. This will display thumbnail views of all cameras associated with this zone. If you have multiple cameras in a zone, you will see multiple thumbnails. To view recorded footage for

a specific camera tap the clock/rewind icon ( ) at the bottom of that camera thumbnail view. This will take you into the footage screen where you can review a timeline, with detection events noted. You can scroll through the timeline by scrolling with your finger, either up or down, to view events that happened earlier or later in the day.

.

.

There are settings and features on the playback screen that make it easier for you to review video quickly. You can select the ZOOM IN button and the timeline will appear in smaller increments, allowing you to find events more accurately. You tap the MORE menu and adjust playback up to 10x faster than normal.

The SUMMARY button at the bottom of the page lets you create and download a video summary of detection events for the last 24 hours. Simply click the button and the app pulls detection events into a single summary video. Creating a summary takes a few minutes and once completed you have the option to save the 24 hour summary to your mobile device or share it with someone else.

.

If you have forgotten your password or simply want to reset it, you can easily do this by selecting the person icon in the main dashboard screen. Click ‘Logout’ and on the next screen tap ‘Log In’ and it will take you to the main login page. Tap ‘Forgot Your Password?’ and a screen will appear for you to enter your email address. By entering your email address and clicking ‘Send’ you will receive a secure link in your email to reset your password for your Alibi Cloud VS account. This new password will be valid in desktop and mobile apps.

.

.

In scenarios where you already have a cable installed between the network and, say, your garage, where installing more cables is difficult, having to run a second cable is not ideal. However, we’ve discovered the Vigitron Netmux Vi00103 POE Multiplexer, a great gadget that combines two POE ports on your network side into one cable, and then splits them again at the camera-end, to solve this problem.

Below is some more important information on the specification and capabilities of the Vi00103, as well as our 6-step instructions for using it correctly.
.

Connecting multiple IP Cameras together v1.

Instructions:​

Step 1:
.

Connect the two RJ45 cables from the Vi00103RX combiner, labelled “Port 1” and “Port 2”, to two available POE ports on your POE switch or NVR.​

​

NOTE – The cameras do not need to be activated with a password. If you are connecting them directly to an NVR, then the Plug & Play feature will still work and activate the cameras; If you are connecting them to a separate POE switch, you will be able to access them and activate them on your network later. Plug & Play setups will also work when cameras have already been activated, as long that these are set with the same password as the NVR and have DHCP enabled. ​

.

Step 2:
.

Connect your single Cat5/6 cable to the port on the Vi00103RX combiner, which is labelled as “Port 1 + Port 2”.​

​

Step 3:
.

Now, plug in the other end of the long single cable to the Vi00103TX splitter’s “Port 1 + Port 2” RJ45 port.​

​

NOTE – this cable cannot be longer than 100m / 320 feet​

​

​

Step 4:
.

Connect your IEEE802.3af/at IP cameras or POE devices to each of the ports, labelled “Port 1” and “Port 2”, using another Cat5/6 cable for each.​

​

NOTE – the length of these cables, and the long single cable between the Vi00103RX and Vi00103TX cannot exceed 100m / 320 feet in total, as this is the maximum standard range of POE. ​

​

Step 5:
.

Green lights should appear on the Vi00103TX to confirm that each of the ports is delivering POE to your devices. If they do not, check the power supply to your POE source and all of your Cat5/6 cables are secure.​

​

Step 6:
.

If you are connecting the cameras directly to an NVR as “Plug & Play”, then they will connect and appear automatically after a minute or two. Alternatively, if you are connecting them to a separate POE switch, then they should be discoverable on the network and allow you to adjust any network settings so you can add them to your CCTV system.​

.

.

Key benefits:​

.

Limitations & key points to consider:​

.

Network topology diagram & dimensions:​

.

Can I connect more than one camera via a POE switch to a single POE port on my Hikvision NVR?

In some scenarios, it can be useful to have several cameras connected to a POE switch but to keep that switch directly connected to your NVR rather than the local network.

If you are able to connect each camera to its own POE port on your NVR, then this is generally advisable, as using a Plug & Play setup is much simpler and avoids the need for extra hardware or power supplies.

However, if your NVR is closer to your POE switch than it is an available access point to your LAN, then it can make connecting the cameras simpler whilst avoiding the need to have an ethernet cable running from each camera back to the NVR.

One other benefit of keeping the cameras connected directly to your NVR this way, rather than connecting them across your LAN, is that the connection does not rely on your router being operational. Provided the NVR and POE switch are working, the cameras will remain connected and recording regardless of any problems that might occur with your local network.

These seven steps below explain how to connect multiple cameras on a POE switch to a single port on your NVR.
.

.

.

Important things to note:​

How do I use a Hikvision NVR’s “Virtual Host” feature?

One of the most successful selling points of a Hikvision NVR to many small-setup customers is the “Plug and Play” functionality that simplifies the setup process of their surveillance system. However, plugging a camera directly into a port on the NVR, unfortunately, does not allow you to access the camera via its own internal LAN IP using a browser due to it being on the NVRs internal network, and this can significantly reduce the number of configuration options you have access to.

The NVR does allow you to configure many options for each connected camera, but some essential features are only accessible via connecting to the camera itself (such as audio codec options). This was of course a big problem previously.

With the advent of newer firmware and models of NVR, Hikvision has introduced a feature called Virtual Host. Activating this feature turns your NVR into a “host” for the cameras allowing you to connect to them via a browser. Essentially, the NVR forwards all traffic received from your browser to the appropriate camera you’re trying to connect to, eliminating the biggest problem of plug and play functionality.
.

.

Step 1:​

First of all, access your NVR via a web browser. If you do not know the LAN IP of your NVR, download Hikvision’s tool SADP tool, which scans your network for any Hikvision devices that are connected and allow you to see and change their network settings, including the IP address.​

​

Download SADP for Windows ​

Download SADP for MacOS​

.

Step 2:​

Once you’ve logged in, navigate to: ​

​

Configuration → System → Camera Management​

.

​

.

This screen displays all the connected cameras on your NVR. Notice that the final column labelled “Connect” is currently empty. We’ll be coming back here in a moment.​

.

Step 3: ​

Now, navigate to:​

​

Network → Advanced Settings → Other ​

​

Turn on the Enable Virtual Host option.​

​

Note – Your NVR will reboot when you click “Save”.​

.

.

​

Step 4:​

Now, navigate back to the Camera Management window from earlier. You’ll notice that the previously empty connect tab now features links for each camera currently connected to your NVR.​

.

​

Step 5:​

Click on any of these links to access the respective camera via your web browser:​

That’s it, you’re done!

This should be useful when you want to access options on your camera that your NVR doesn’t feature. If you have any further questions feel free to ask, we’re happy to help.

Importance of Firmware Upgrades

Another reason for updating firmware is to enable new features which are added to the camera software. One example is the 5MP Active Deterrence PTZ, which gained the ability to perform auto-tracking after a new firmware was released in 2021. Leo Xu from Uniview said this about firmware upgrades: “We do a major update every quarter and a minor update every month. Every product has some differences.”

How to Perform a Firmware Upgrade – Via EZTools 2.0

Now that you understand the importance of a firmware upgrades, you’ll want to know how it’s done. The easiest way to upgrade your camera’s firmware is via EZTools 2.0; Uniview’s robust camera configuration tool. You can download that from the support section of our website – 

After installing EZTools 2.0, open the software and follow the steps below to update your Uniview cameras’ firmware:

If you selected an NVR during steps 1 and 5, you will be able to upgrade all cameras added to the NVR during step 6. So, this method makes it very quick and easy to perform a firmware upgrade.

.

How to Perform a Firmware Upgrade – Via Web Interface

Another way to perform a firmware upgrade is via the web interface of the camera. To access the web interface of the camera, use EZTools 2.0 to find the local IP of the camera and enter it in your web browser. Or, you can click the “Remote Web” icon to automatically open the camera in your default browser.

Login to your camera via the web interface; you may have to change the default password first. Once logged into the camera, navigate to Setup -> System -> Maintenance. You’ll see two options under Software Upgrade: “Local Upgrade” and “Cloud Upgrade”. If you already have the latest firmware package on your computer, choose “Local Upgrade” otherwise use the cloud upgrade function by clicking “Detect”. If a new firmware is available, the button will change to “Cloud Upgrade”; click it again to update the camera to the latest version.

How to Perform a Firmware Upgrade – Via NVR (using local monitor)

The previous two methods of upgrading your firmware require a laptop or desktop computer to complete. If you don’t have access to a computer, you can also upgrade the camera’s firmware through the NVR’s local interface. Of course, the NVR must be connected to a monitor via VGA or HDMI so you can see what’s happening.

Using a USB mouse connected to the NVR, right-click to open the menu and select “Main Menu”. Navigate to Maintenance -> Upgrade -> IPC Upgrade for a list of all cameras added to the NVR. Click “Check for Update” at the bottom for the NVR to search Uniview’s servers for the latest firmware version for your cameras. Next, select the cameras you’d like to upgrade by checking the box on the left side. Finally, click “Upgrade by Cloud” and hit “OK” to upgrade the selected cameras firmware.

Conclusion

It’s important to regularly keep the firmware on your Uniview cameras updated to the latest version for security and performance reasons. The instructions in this guide also apply to Uniview NVRs, which also need to be upgraded for the same reasons. If you aren’t able to find the latest firmware via cloud upgrade, you can try emailing Uniview support: globalsupport@uniview.com. Occasionally they have access to newer, stable firmware which has not been released on the cloud yet. In addition, we plan on adding firmware downloads to our site in the near future.

.

Support – EZView Firmware

Please update at your own risk
We are not responsible for any device failure

DVR Firmware

.

IP Camera Firmware

.

Update by EZCloud

Updating from the recorder

Note: NVR must be online in order for this to work and make sure System > Network > EZCloud is enabled.

.

How to Update Uniview Cameras Firmware (2024 Instructions)

If you own a security camera system, it’s very important to keep the firmware updated for all the components such as the cameras, recorders, and even the apps/software used for monitoring. Occasionally, vulnerabilities are discovered which can be exploited and have the system hacked or misused.

Recently, Uniview announced a security notice regarding their firmware and equipment that required an update to close bugs that allowed users to target the cameras.

Another reason to update the firmware of the cameras is to enable new features or other technical improvements.

Sometimes cameras may underperform and the update may fix issues such as a bad image, erroneous behaviors, unresponsiveness, etc.

Usually, Uniview releases a major update every quarter, and a minor update every month. Basically, you need to pay attention to your equipment and ensure that the units are using the latest firmware at all times.

In this guide, we will show how to update Uniview cameras, what software to use, and how to find the right firmware.

How to update firmware on Unview cameras

There are three ways how you can update the firmware:

Upgrading the firmware via EZTools

The easiest way to update Uniview’s camera firmware is by using the EZTools software. This tool can be downloaded here (or from Uniview’s website) and it’s basically a configuration tool.

It allows the user to scan the local network. Simply locate Uniview cameras and then by following the prompts you can update the firmware.

Once the EZTools is installed, run the tool. The software will scan the local network and list all the found devices (as shown in the picture below).

Check the box beside the camera (or NVR) that needs firmware update. Then click Login (the status should show “Not Logged In”). In this window, you need to type the camera’s username and password and then hit OK.

Next, click the Upgrade tab on the left hand. Choose Local Upgrade if you have previously downloaded the firmware in a .zip or .bin format (on your computer). Otherwise, select Cloud Upgrade.

Tick the box beside the device that needs to be updated and then hit Upgrade to start the process. The tool will show if there’s a new firmware update; if so, hit OK and the upgrade procedure will start right away.

Usually, it takes 2-5 minutes to complete. During this time, don’t disconnect the camera or perform any other action. If interrupted, the camera may be bricked.

If you did select to update an NVR, you will be able to update the cameras hooked up to the NVR during the last step. This method makes it easier to update all the devices at once. And as we said, keep all your equipment up-to-date.

Upgrading the Firmware via web interface (for UNV devices)

Another method to update the firmware is by accessing the device via the web browser and going through the on-screen prompts.

First, you need to find the IP address of the unit; install EZTools software in your laptop/computer and find out what’s the local IP address of the camera.

Once you have that information, go to the web browser and type the IP address in the URL bar. Additionally, you may click the Remote Web icon in the EZTool and the software will automatically open up the web interface.

Once you log into the camera using your username and password, navigate to Setup > System > Maintenance. In this section, you should see two options under Software Upgrade: Local Upgrade and Cloud Upgrade.

If you have the firmware downloaded to your laptop, choose Local Upgrade, locate the file, and start the upgrade process. Otherwise, select the Cloud Upgrade option by hitting Detect.

The camera will check online if there’s any update package available; if so, the button will change to Cloud Upgrade. Click update and wait until the unit is updated.

Once the update is done, the unit will automatically reboot. Wait until it comes back online.

Upgrading the firmware via the Uniview NVR

The two previous methods shown above require a laptop or a desktop computer to update the firmware.

If you don’t have access to a computer, you can easily update the camera’s firmware directly to the NVR’s interface. The NVR needs to be connected to a monitor (or TV) and you can use a mouse to navigate.

Right-click with your mouse and select the Main Menu option. Then navigate to Maintenance > Upgrade > IPC Upgrade where you should see all the cameras added to the NVR.

Hit the “Check for Update” button and the NVR will start searching Uniview’s servers for any available firmware.

Then, select the cameras that you want to upgrade by ticking the box. Click “Upgrade by Cloud” and wait until the firmware is updated. In some cases, the NVR may reboot.

Conclusion

It’s crucial to keep your security devices updated to the latest firmware at all times. This not just improves the performance, but ensures that your system is secure.

In this guide, we showed detailed instructions on how to update the firmware of Unview cameras by going through the web browser, using EZTools, or via the NVR’s update interface.

You can either download the firmware from Uniview, or you can use the Cloud feature to let the system find and automatically install the correct firmware.

Additionally, you may contact Uniview’s support team to get firmware files that the NVR cannot find via the Cloud. Make sure to send them the correct model and serial number as shown on the sticker.

Uniview camera Uplink firmware

Method 1. Updating From The NVR

1.Log into the Main Menu of the recorder.

2.Navigate to Camera > Camera > Advanced

3.Click on the By Cloud button for each camera that needs to be upgraded. Each camera can also be selected by clicking on its check box and then clicking the By Cloud icon to the right.

Method 2. Updating From The NVR Web Interface

1. Load the recorders IP address in Internet Explorer. Login to the recorder once the login page is
loaded.

2.Navigate to the Settings menu and then to Camera in the left hand menu and then to IP Camera in the sub menu.

3.Navigate to the Advanced settings tab

4.In the list of cameras find the cameras that need to be upgraded and click the Upgrade By Cloud Button

5.The cameras status list will then display downloading followed by uploading % and then finished off with upgrading. After it is done upgrading the camera will reboot.

Method 3. Upgrading From Camera Web Interface

1.Find the local IP address of the camera and navigate to the IP address in Internet Explorer

2.Login to the camera and navigate to Setup > Maintenance > Maintenance

3.Locate the Cloud Upgrade Detect button and click it

4.The camera will feed back A New Version Detected for Upgrade

5.Then click the Cloud Upgrade button again

6.The camera web interface will then show a camera is updating overlay.

Method 4. Updating From EZTools

1.Open the EZTools Program

◦ You can Download That here

2.Select the Upgrade Tab on the Left side

3.Click on the Online Upgrade Tab

4.Checkmark the Device you would like to upgrade

5.Click on the Upgrade button on the bottom right corner

6.Once online upgrade is clicked the EZTools will search automatically for newer firmware for the
selected devices. The EZTools will then give you a popup showing the current device firmware
and the newest available device firmware. Check off each device that you want to upgrade on
the left hand side and click the OK button at the bottom.

7.The status of the device in the main list of devices will then read updating

8.After the update is done the device status will say Upgrade Succeeded, the device will then
restart and be up to date

Method 5. Updating From EZView App

1.Open the EZView app and navigate to the main menu in the upper left hand corner of the app.

2.Select the Devices tab. The device that has a red circle next to it shows that an update is available for the recorder or the cameras.

3.Assuming that the device has already been added to the app (if not add the device) click on the
device and select the P2P Upgrade button.

4.In the next menu select all of the devices that have the red circles next to them indicating that
they need to be firmware updated

5.Click on the Start Upgrade button at the bottom of the screen. The update will take about 5-10 min depending on how many devices and internet speed.

6.After giving the recorder enough time check back to the app to see if all of the red circles are gone. If they are this will let you know that all selected devices upgraded correctly.

all Uniview firmware download

.

.

.

So… let’s see. There are 3G hotspots that have ethernet ports on them. You can contact the company that provides you with your 3G modem, and tell you that you need a 3G modem with both WiFi and Ethernet. In fact… they have a sales department trained just for this. You tell them how you want to set up your home… and they will provide you with the proper equipment. Cool, right?

Otherwise… you’d have to use a computer as a middleman. The computer would need to have both wireless and ethernet…. like many laptops. You’d connect the laptop to the modem via Wireless, and you’d connect the DVR to the laptop via the ethernet, and then you’d enable Internet Connection Sharing in Windows, and designate the Wireless as the Source. Then, while you have the laptop on, your DVR would connect to the internet.

You could also purchase a WiFi extender, as most have ethernet ports. Then, you follow the instructions to set up the WiFi extender to the 3G modem, and you connect the DVR to the ethernet port on the WiFi extender.

You could do some research on what WiFi routers can also be used as range extenders when you replace the firmware with DD-WRT… the list isn’t all that long, but it means it is *possible* to take an old Wireless Router and turn it into a range extender. If you just happened to have one of those models, I guess that would save you from spending money.

But…. you definitely need some intermediate device between the internet connection and the DVR.

.

To connect a DVR for CCTV to your PC sharing network, you can follow these general steps:

Keep in mind that the specific steps may vary depending on the make and model of your DVR and the software it uses. It’s always a good idea to refer to the DVR’s user manual or contact the manufacturer for detailed instructions.

.

Connecting a DVR for CCTV to your PC sharing network involves several steps. Here’s a general guide:

Remember to consult the user manual of your DVR and the software for specific instructions, as steps may vary based on the brand and model. If you encounter difficulties, seeking assistance from a knowledgeable CCTV Camera Dealer in Chandigarh can provide guidance and support for network setup.

.

.

How do I connect a CCTV DVR with a laptop using an HDMI cable?

.

To connect a CCTV DVR with a laptop using an HDMI cable, follow these steps:

Overall, connecting a CCTV DVR to a laptop using an HDMI cable is a straightforward process, but it’s important to ensure that both devices have the necessary ports and settings to enable the connection. If you have any issues or questions, consult the user manual for your CCTV DVR or laptop, or seek assistance from a technical expert.

.

.

How do I connect my Hikvision DVR to a laptop and share my WiFi network to it?

.

I think you want to connect your DVR from Hikvision’s free DDNS hostinf service.

You can make your user ID on hikonline Resources and Information. After that you have to go to network settings menu and follow this video

.

How Can I watch CCTV footage with my PC? I’m using Hikvision 8 channel DVR and had connected it with internet.

.

Yes you can, Download and Install ivms-4200 software on your PC if it’s not at the same location as the cameras, or just type in the DVR ip address to your browser address bar if you are on the same network as the DVR.

.

.

How do I connect a CCTV DVR with a laptop using an HDMI cable?

.

A CCTV DVR is an analogue device so it uses baseband composite video. 9PAL or NTSC) at standard definition. You will need to find a video to HDMI converter if you really want to just view CCTV images on your laptop. You will still need to control the DVR locally via its remote control.

I abandoned DVRs some years ago.

A better approach is to replace the unit with a Network Video Recorder (NVR) that can be connected to your home network and can accept legacy SD video inputs from your cameras. Or you can go the whole way and upgrade your cameras to IP and connect them to your network directly via WiFi or Ethernet cabling.

Then you can access the NVR via Ethernet or via your WiFi to check recordings etc. It is also useful to add a “cloud key” that will allow secure access remotely from any external location via the Internet.

I have my CCTV surveillance integrated with my high speed home network using equipment provided by Ubiquiti. I can remotely access cameras at two properties using a Firefox or Chrome browser on my laptop and on my smartphone via the Ubiquity iOS video app.

.

.

Can I connect CCTV cameras directly to a TV?

.

CCTV cameras (usually) do not have HDMI but they may have coaxial out. See below:

The coaxial-out can be connected directly to the TV via the TV antenna input.

But this will work for one camera only.

You have options such as:

.

Is it possible to connect the CCTV DVR, and watch on your laptop?

.

There are lot of ways you can achieve this but let me talk on the simplest one.

By connecting the Ethernet port of your CCTV DVR to a switch and and hook up your PC to the same switch using RJ45 patch cable. Then go to the DVR network setup and set a static IP address if it is already enabled to use DHCP (dynamic Host Cofiguration Protocol). Set up something like this:

Save this and and restart your DVR for it to take effect.

Now head over to your PC Ethernet network configuration through control panel, go to your IPv4 and select “Use the following IP address”

Now enter something like this:

With this setting, the PC can successfully establish a link with the DVR through the gateway address.

Second Step:

Navigate to your internet explorer and type the DVR IP 192.168.001.010

you will be prompted to download an Active X, then follow the prompt and go to internet option on your internet explorer and enable the necessary Active X control, without doing this, you are not going to have your DVR web interface displayed properly.

watch this to learn how to enable Active X control

Once you are done with it, you should be able to see the number of channels, use exact user account on the DVR to login on your PC if prompted.

You will see Main Stream and Sub Stream, click on your desire channel and select Main Stream since you are not on the internet.

How do I connect DVR for CCTV on my PC sharing network?

.

How do I connect a CCTV camera to a laptop?

.

Connecting a CCTV (Closed-Circuit Television) camera to a laptop can be accomplished through several methods. Please note that the exact steps might slightly vary depending on the brand and model of your camera.

Here’s a general guide on how to connect a CCTV camera to a laptop:

Using a USB Adapter:

Using an External Video Capture Card:

Via Network (IP cameras):

In all cases, you’ll want to consult the user manual or contact the manufacturer’s customer support for the most accurate and specific instructions for your particular camera and laptop setup. Remember, it’s important to secure your camera feed to prevent unauthorized access.

.

.

How can I transfer CCTV footage from a DVR to a PC or mobile device?

.

To transfer CCTV footage from a DVR (Digital Video Recorder) to a PC or mobile device, you can follow these general steps:

1. Determine the DVR output: Check the available output options on your DVR. Most DVRs offer different types of outputs, such as HDMI, VGA, or BNC. Identify the appropriate output that matches the input options on your PC or mobile device.

2. Connect the DVR to the PC or mobile device:

– For PC: Use the corresponding cable (HDMI, VGA, etc.) to connect the DVR output to the PC input port. If the PC does not have the required input port, you may need to use an adapter or a video capture card.

– For mobile device: Some DVR systems provide apps that allow remote access and viewing of CCTV footage on mobile devices. Check if your DVR offers such an app and install it on your mobile device. Follow the instructions provided by the app to connect to your DVR remotely.

3. Software or app setup: If you are using a PC, you may need to install software provided by the DVR manufacturer to facilitate the transfer of footage. This software often allows you to access, view, and export footage from the DVR. Follow the installation instructions and set up the software as needed. If you are using a mobile device, make sure you have the DVR app installed and configured properly.

4. Access and export footage: Once the connection is established between the DVR and your PC or mobile device, use the software or app to access the CCTV footage. You should be able to view the recorded footage and select specific clips or timeframes for export. The export options may vary depending on the software or app, but commonly, you can save the footage as video files on your PC or mobile device.

It’s important to note that the specific steps and options may differ depending on the brand and model of your DVR system. Therefore, it’s recommended to consult the user manual or documentation provided by the DVR manufacturer for detailed instructions tailored to your device.

.

.

How do I connect my security cameras to my TV without a DVR?

.

Digital video recorders are a popular option for this connection. If you don’t want to hook up your security camera to a DVR, you can bypass the component and connect directly to a TV or monitor for viewing the signal from the camera.

You can now monitor any area under camera surveillance without recording

For home application, I recommend use cloud storage instead, easy install and operate.

.

.

What is the DVR used in CCTV?

.

In CCTV systems, a DVR stands for Digital Video Recorder. It’s a central component that acts like a storage device for the video footage captured by your security cameras. Here are some of its functionality:

Function: DVRs take the analog video signal from CCTV cameras, convert it into a digital format, and store it on a hard drive. This allows you to review past recordings for security purposes or to monitor activity remotely.

Appearance: DVRs are typically standalone devices that look like small computers. They have ports for connecting CCTV cameras, a monitor output for viewing footage, and a network connection for remote access (depending on the model).

Here are some additional points to consider about DVRs in CCTV systems

Compatibility: DVRs are designed to work with analog CCTV cameras. If you have IP cameras (digital cameras that transmit video over a network), you’ll need a Network Video Recorder (NVR) instead.

Storage Capacity: DVRs come with varying storage capacities. The amount of storage you need depends on the number of cameras you have, the recording resolution, and how long you want to keep footage.

Features: Modern DVRs offer various features such as motion detection recording, scheduled recording, and remote access through a mobile app.

.

.

How do I connect a CCTV DVR with the Internet using a 3G/4G data SIM?

.

If your DVR support 3G connection then you are good to go.

Unfortunately I won’t be able to provide you with pictures as DVR systems vary and I do not know your DVR brand.

First and foremost, I suggest you use Huwaei E303 dongle because it is one of the best dongle out there.

Make sure your sim card had already been provisioned for Data service by your ISP and don’t forget to obtain the APN details for your internet service.

Ensure cloud is enabled on your DVR by going through the setting icon.

Then head over to Network and look for the wireless service or 3G depending on the brand of your DVR.

Insert the 3G dongle to the back of your DVR and wait for the dongle to start blinking.

Select 3G and fill up the necessary information such as the APN details you got from the ISP.

After the settings, click save and restart, whenever the DVR is ready, you should see the dongle with a solid blue or green LED light showing that it is connected.

You should now be able to view your DVR online after the necessary remote view app installation and right configuration.

.

Introduction

It’s never been simpler to ensure the security of your house or place of business in these age of modern technology. Because to its strong capabilities and easy-to-use interface, RXCamView is a popular smartphone application designed for controlling security cameras. Although the software is mostly meant to be used on mobile devices, a lot of customers want the ease of having their surveillance feeds accessible on PCs. We’ll go through the advantages of using RXCamView for PC in this blog article, along with a detailed setup tutorial.

Why Opt for RXCamView on a PC?

1. Increased Screen Space

The increased screen real estate that RXCamView on your PC provides is one of its main benefits. You may watch many video feeds at once and get a full picture of your surroundings with a computer display.

2. Improved Split-Minute

On your computer, you may effectively multitask by using RXCamView app. You may focus on other things, including office work, internet surfing, or running your company, while keeping an eye on your cameras at the same time.

3. Accurate Keyboard and Mouse Control

Using a keyboard and mouse makes navigating around your camera feeds and settings more straightforward. You can precisely access camera settings, pan, tilt, and zoom in real time, which improves your capacity to react to security incidents.

4. Robust Association

When compared to mobile devices, PCs often provide more reliable and continuous internet connections. This stability guarantees continuous access to your security cameras, which is essential for preserving your property’s security.

5. Numerous Storage Choices

Your storage options are more flexible on a PC. You may preserve important security recordings by storing video footage and images locally on the hard disc of your computer.

RX CamView Installation Instructions for Windows 10

Get RXCamView for Windows first before moving on to the installation procedure. Use a file compression programme like WinRAR or 7Zip to extract the RXCamView download once it has been downloaded for Windows and Mac OS.

Double-clicking the programme file will launch the installation procedure. Open the RXCamView for PC folder once the download file has been extracted.

Downloading and Installing RXCamView for PC

After discussing the advantages of using RXCamView on your computer, let’s go through how to set it up:

1. Set up an emulator for Android

To use RXCamView on Android and iOS devices, you must first install an Android emulator on your computer. LDPlayer, NoxPlayer, and BlueStacks are a few well-liked choices. Install any of these emulators that you’ve downloaded.

DOWNLOAD RXCAMVIEW

DOWNLOAD BLUESTACKS

.

2. Get RXCamView.

Launch the Android emulator, then go to the Google Play Store from inside it. Look for “RXCamView” and download the software.

3. Start RXCamView.

Open RXCamView from inside the emulator once it has been installed. If you don’t already have an RXCamView account, you’ll need to create one or log in.

4. Include Your Lenses

After selecting “Add by Device ID” or “Add by IP/Domain,” click the “Device” or “Add Device” icon. To add your cameras to the programme, provide the password, username, and unique ID of each camera.

5. Start Observing

Once your cameras have been installed, you may use your PC to monitor your company or property. You may examine recorded video, see live feeds, and adjust camera settings as necessary.

Features of RXCamView for PC windows 11/10/8/7 & Mac

We provide information so that you may get familiar with the capabilities and tasks that RXCamView for PC is capable of. You may download RXCamView for Windows 11/10 and Mac OS for free on your computer to connect the security camera.

The list of features that RXCamView for Windows OS has to offer is shown below.

Further ways to Get RXCamView for PC

Step 1: RXCamView Installation for Windows 7/8/10

Step 2: Add devices using the Windows/Mac OS MaxxOne app

Step 3: Use the Mac or Windows MaxxOne app to see live content.

This is where you can watch the MaxxOne app in real time on Mac or Windows.

Final Words on RXCamView PC

Managing and keeping an eye on your security cameras is made easier and more simple with RXCam View PC. With its bigger screen, improved multitasking, accurate keyboard and mouse handling, reliable internet connection, and more storage possibilities, it’s a great solution for consumers who want to improve their surveillance experience. You can get the most out of RX Cam View on your PC and have the piece of mind that comes from knowing your property is safe by following the easy setup instructions provided in this blog article.

FAQs

1. How to Connect RXCamView Cameras?

It’s easy to set up your cameras to work with RXCamView. Take these actions:

2. Why does my RXCamView says connect close?

If you get the “Connect Close” notice in RXCamView, there could be a connection issue with your camera. The following are some possible causes and remedies:

3. In RXCamView, why am I seeing a “Username or Password Error”?

A “Username or Password Error” notification indicates that there is a problem with the login information you entered. Here’s how to deal with this issue:

Verify again the password and username you supplied in RXCamView for your camera. Make sure all the characters, capital or lowercase, are correct.
See your camera’s handbook or manufacturer’s documentation for instructions on how to reset the username and password if you can’t remember them.

4. How to Download RXCamView?

RXCamView is simple to download and may be found in the app store on your device:

Go to the Google Play Store on an Android smartphone and type “RXCamView.” In order to download and install the app, tap “Install”.
To find “RXCamView” for iOS devices, visit the Apple App Store. To download and install the app, tap “Get”.

5. How to connect RXCamview to iphone

The procedure for setting up RXCamView on your iPhone is the same as it is for Android devices:

6. How to connect RXCamView to WiFi?

The main step in setting up RXCamView for Wi-Fi is to confirm that your mobile device and cameras are connected to the same local Wi-Fi network. You will be required to provide the Wi-Fi network information for the camera when setting it up in the app. Depending on your settings, you may use RXCamView to access the camera remotely or through Wi-Fi after it’s joined to the network.

RxCamView App latest version for ios and Android (2024)

DOWNLOAD RXCAMVIEW APP

Follow these easy steps to utilize the RxCamView App Download:

.

“

Step 1: Obtaining and downloading the Android emulator
You must download and install an Android emulator before you can install the RxCamView App on your PC. BlueStacks and NoxPlayer are two common emulators. Visit the official websites of these emulators and download the setup file that is appropriate for the Windows or macOS version of your machine.

Step 2: Installing the Android emulator
Run the setup file when the download is finished and adhere to the on-screen directions to install the Android emulator on your computer. Depending on how fast your machine is, this procedure might take a while.

Step 3: Setting up the Android emulator
Launch the Android emulator after installation. You will be asked to sign in using your Google account during the first setup (or create one if you don’t already have one). To use the emulator’s Google Play Store, you must do this.

Step 4: Accessing the Google Play Store
You may use the Android emulator to visit the Google Play Store after logging into your Google account. Look for the Play Store icon in the app drawer or on the emulator’s home screen.

Step 5: getting the RxCamView app
Look for “RxCamView App” in the Google Play Store’s search box. Find the “Install” button for the RxCamView official app by searching for it. Automatic installation and download of the application will begin.

Step 6:Launching the RxCamView App
Find the RxCamView App icon on the home screen of the Android emulator or in the app drawer when the installation is finished. To open the RxCamView App, click the icon.

Step 7:Activating Your RxCamView Account
Use your registered email address and password to log into your RxCamView account to get to your RxCamView devices and settings. You may create a RxCamView account right from the app if you don’t already have one.

Step 8:Connecting Your RxCamView Devices
The RxCamView App will instantly sync with your RxCamView devices when you log in. The app’s device list will show any cameras, smart plugs, smart lamps, or sensors you may have. To link each device to your RxCamView account, follow the steps given by the app.

Step 9:Examining the RxCamView App
Congratulations! Using an Android emulator, you have successfully installed and configured the RxCamView App on your PC. Find out more about the app’s features, such as the live camera feeds, device settings, planning, automation, and event alerts.

“

RXCamview Setup With the Simplest

RXCamview Setup: Configuring RXCamView: Your Handbook for Stress-Free Monitoring.

Introduction

.

It’s easier than ever to make sure your house or place of business is secure in today’s ever changing environment. Technology breakthroughs have made it possible for surveillance systems like RXCamView to provide a handy method to keep an eye on your property from anywhere. This blog will show you how to set up RXCamView for seamless surveillance, whether you’re a company owner trying to protect your assets or a household wishing to increase your security.

Let’s begin with a quick overview of RXCamView before getting into the setup procedure. This adaptable and simple-to-use programme is designed for remote monitoring. With RXCamView, you can connect several IP cameras and use a computer or mobile device to monitor the live feeds, replay recorded video, and adjust different settings.

How does the RXcamView app operate?

As was already said, this programme makes it easy to monitor CCTV cameras. All you have to do is download it from the Google Play Store onto your phone. You’ll be able to monitor your house, place of employment, office, and more using this app. Making ensuring your gadget is properly linked to the internet is all that is required. All of your camera footage will be recorded here, which you may view at a later time.

You are able to capture every video on your mobile device using its replay capability. As a result, you may go on vacation or have a trip without being concerned that someone would break into your house without your knowledge. You can see anything that happens in your house from a distance as long as you have the app installed on your smartphone. You also have complete control over how you want to operate each camera in your house. This may ensure that you will eventually experience more convenience.

Other than this, you may download the app for free on your smartphone. It will provide you full live video here at no cost. This software lets you capture a picture and send it to security staff in case anything goes wrong with your cameras. Additionally, you may enlarge the picture using the app to see details better. All things considered, it’s a fantastic CCTV camera monitoring app.

How to use an emulator to download the RXCamview Setup for PC

.

This software works best not just on your PC but also on your Android mobile. However, in order for this programme to function properly on your computer, you must download an Android emulator. We’ll be using the Bluestacks Android app player in this instance. The actions that you ought to do are as follows:

1. On your Mac or PC, begin by downloading the Bluestacks emulator.

2. Launch the Bluestacks computer emulator.

3. The emulator’s home screen will display the Google Play Store.

4. Enter your Google login credentials and look for the RXcamView application.

5. Select the RXcamView app to download and install it on the Bluestacks emulator.

6. Open RXcamView on your computer and begin using it.

Prior to Starting: Requirements

A few items are required before you begin the setup process:

How to Set Up RXCamView

First, let’s install the RXCamView application on the device of your choice. These are what to do:

Regarding Mobile Devices (iOS/Android):

Adding RXCamView Cameras

After installing RXCamView, it’s time to include your cameras. As follows:

Setting Up Camera Parameters

Try modifying your monitoring experience by going via the RXCamView options menu. The following settings are ones you may wish to change:

Remote Observation and Access

The ability to remotely view your cameras is one of RXCamView’s main features. Activate remote access by:

Troubleshooting Typical Problems

Although RXCamView is typically easy to set up, there are a few frequent problems that you may run into. Here are some pointers for troubleshooting:

In case your camera displays “offline,” make sure it is powered on or has an internet connection.

Try reinstalling the programme and making sure your device satisfies the system requirements if it fails.

Safeguard Advice

When it comes to surveillance systems, security is crucial. To ensure the security of your RXCamView configuration, follow these tips:

Higher Level Features

Advanced capabilities like cloud storage and PTZ (Pan, Tilt, Zoom) control are available with RXCamView. To get the most out of your surveillance system, investigate these possibilities.

Combination with Different Devices Think about combining RXCamView with other smart home appliances, including voice assistants or smart hubs, for a fully connected experience.

Conclusion: RXCamview Setup

To sum up, RXCamView is a great option for anybody looking for a user-friendly surveillance system. You may improve your security and peace of mind by installing RXCamView for your home or place of business with the help of this tutorial. RXCamView is a useful addition to your security arsenal due to its flexibility and ease of use, regardless of your level of expertise.

RXCamView Alternative for Free

RXCamView Alternative: Investigating RXCamView Substitutes: Safeguard Your Area with These Best Monitoring Apps

Introduction

.

It is crucial to have a trustworthy surveillance system in place to protect your home or place of business. Even though RXCamView is a well-liked option, it’s a good idea to look at other possibilities as well in order to choose which one best meets your demands. We’ll present you to a few of the best RXCamView substitutes in this article, each with unique benefits and capabilities. There is a choice for everyone, regardless of their preferences for sophisticated features, price, or user-friendliness.

Top RXCamView Alternative Available

1. CloudEdge: Your Safe and User-Friendly Monitoring Solution

An effective and user-friendly substitute for RXCamView is CloudEdge. It gives you easy remote access to your cameras and delivers notifications in real time. Whether you’re at home or on the move, you can have peace of mind knowing that CloudEdge is monitoring your property from any location. The software is accessible to a broad spectrum of users since it is available for both iOS and Android smartphones.

2. Wyze: Feature-rich and reasonably priced surveillance

Wyze is a great option if you’re on a tight budget without sacrificing quality. Wyze provides a selection of reasonably priced cameras with outstanding features including two-way audio, 1080p resolution, and night vision. Because of its simple setup and remote watching capabilities, the Wyze app appeals to users on a budget.

3. Swann Security: Complete and Sturdy Monitoring Solutions

A reputable company, Swann Security is well-known for producing top-notch surveillance gear. They provide a variety of cameras, DVRs, and NVRs for home and business usage. The Swann Security app is a good substitute for people looking for a complete surveillance system as it lets you see and manage your cameras from a distance.

4. ARCCTV: Expert-Level Monitoring for Companies

For companies searching for top-notch surveillance solutions, ARCCTV is a great option. ARCCTV provides sophisticated features including analytics, support for multiple cameras, and cloud storage choices, with an emphasis on commercial and industrial applications. Its mobile app guarantees that company owners may easily keep an eye on their properties.

5. Lorex Home: State-of-the-Art Monitoring Systems

One of Lorex Home’s most notable features is its advanced surveillance equipment. They provide a large selection of cameras, including cordless and 4K Ultra HD versions. For individuals who need the newest in surveillance technology, the Lorex Home app is a fantastic substitute since it offers simple remote access and management.

6. EZView: Easy-to-use Monitoring for Everyone

Because EZView was created with simplicity in mind, it’s a great option for consumers looking for an easy setup. Features like motion detection, cloud storage, and live streaming are included in this RXCamView substitute. You may download the EZView app on both iOS and Android smartphones.

7. Geeni: Easy and Intelligent Surveillance Management

Geeni is a feature-rich monitoring application that is renowned for its use and simplicity. As it works with a large variety of Geeni smart cameras and gadgets, it’s a fantastic option for Geeni ecosystem enthusiasts. Geeni allows you to operate smart plugs and lamps, see live video feeds, and set up alarms for motion alerts all from inside the app.

8. Hue Widget: Hue Smart Lighting and Integrated Surveillance

The Hue Widget app is something to think about if your house is already equipped with Philips Hue smart lights. Your lighting system and surveillance are effortlessly integrated with this app. With the simplicity of smart lighting management, you can improve your home security by setting up alerts that are activated when your Hue cameras detect activity.

9. ImperiHome: The Complete Smart Home Monitoring Solution

An all-in-one smart home software called ImperiHome acts as a thorough control panel for a range of smart devices, including security cameras. As a result, you may integrate a variety of brands and gadgets into your smart home’s single interface. Because of its adaptability, ImperiHome is the best option for consumers who have a variety of smart home components.

10. HomeBrite: Easily Manage Your Smart Home Security System

The user-friendly software HomeBrite is designed to manage all the features of your smart home, including the security cameras. It ensures a flawless user experience by making smart device setup and administration simple. HomeBrite is accessible to both novices and seasoned smart home enthusiasts because to its user-friendly interface.

Final Words: RXCamView Alternative

.

RXCamView is only one app among many in the realm of security applications. Regardless of your needs—affordability, sophisticated functionality, or ease of use—there’s a substitute that can satisfy them. To choose the best surveillance software for you, take your time browsing through these selections, reading reviews, and thinking about your unique requirements. Because each of the options listed here has advantages of its own, you may feel safe about securing your area.

Ultimately, the decision boils down to what suits your house or place of business the best. To make an educated choice and experience the peace of mind that comes with efficient monitoring, consider your priorities, your budget, and the features you would want.

Note: Do your homework and make sure any surveillance programme or system you choose satisfies your unique needs, including compatibility with your cameras and devices. When choosing a solution, take privacy and data security into account as well.

RXCamView Android Latest Version

RXCamView Android: How to Use RXCamView on Android: A Comprehensive Guide to Streamlined Monitoring

About RXCamView Android

.

RXCamView is a trustworthy and adaptable security software designed specifically for Android smartphones at a time when technology breakthroughs are redefining how we safeguard our residences and commercial spaces. With a thorough grasp of RXCamView’s features and capabilities provided by this tutorial, you can be sure that your surveillance system is optimised to the fullest extent possible.

Using RXCamView: An Overview

To start downloading RXCamView, take your Android smartphone to the Google Play Store. Look for “RXCamView” online, then download and install the programme. It’s crucial to remember that RXCamView was created with Android users in mind, guaranteeing a flawless experience on the platform of your choice.

Establishing Your RXCamView Account: Setting up an RXCamView account is the next important step. Your entry point to remote surveillance is this account. You will be able to see your cameras with this account from any location with an internet connection. If you haven’t already, register, or just log in with your username if you already have.

Downloading and Installing and Running RXCamView Android

.

Setting Up and Adding Cameras:

Adding Cameras to RXCamView: After installing the app, open it to discover the camera choice. In order to integrate your surveillance equipment with the app, you must complete this step. For every camera, enter the required information, such as its login, password, and IP address. To ensure the success of this phase, make sure your cameras are linked to your local network.

Strategic Camera Positioning: Take into account the strategic positioning of your cameras for the best possible surveillance coverage. Pay particular attention to vulnerable spots, high-traffic areas, and entryways if you wish to increase security there. The efficiency of your surveillance system may be greatly impacted by the placement of your cameras.

Adjusting Camera Parameters: RXCamView Android gives you the ability to personalise your monitoring experience. You may adjust a number of things in the app’s settings menu, such as notification preferences, motion detection sensitivity, and video quality. Adjust these variables to meet your unique needs for monitoring.

Remote Observation and Access:

Remotely Accessing Cameras: RXCamView’s ability to provide remote access to cameras is its real strength. You only need to use the app to log into your RXCamView account once your cameras are online. This gives you the freedom to watch recorded video and live streams from any location with a reliable internet connection.

Troubleshooting Typical Problems:

Taking Care of Connectivity Problems: If a camera seems to be “offline,” you should look into its power supply and internet connection. Sustaining monitoring without interruption requires a steady connection.

App Stability: You should think about reinstalling RXCamView if you experience app crashes or instability. To guarantee seamless functioning, make sure your Android smartphone satisfies the required system requirements.

Examining Enhanced Functionality:

PTZ Control: Learn about PTZ (Pan, Tilt, Zoom) control to improve your surveillance skills. With the help of this function, you may precisely capture important details by being able to remotely change the camera’s field of view.

Cloud Storage: To safely store and access recorded video, think about putting cloud storage options into place. Convenience and redundancy are provided by cloud storage, while your sensitive data is protected.

Final Words: RXCamView Android

To sum up, RXCamView Android is a reliable way to improve your security and comfort. After reading through this extensive tutorial, you now have the understanding needed to install RXCamView on your Android smartphone and use it to its maximum capacity. You can confidently keep an eye on your surroundings whether you’re at home or out and about.

Make security a top priority by updating the firmware on your camera and changing the default passwords. You can ensure the best degree of security for your home or company by taking control of your surveillance with RXCamView on your Android mobile.

Start making the most of your surveillance skills right now, and enjoy the advantages of a smoothly functioning security system that gives you the ability to safeguard the things that are most important to you. You now have the power to ensure your safety, and RXCamView is leading the way.

RXCamview Login

RXCamView Login: A Comprehensive Guide to Safe Monitoring Access with the login process.

About RXCamview

.

With the help of RXCamView, you can see your security cameras from a distance. Its full potential can only be realised if you fully comprehend the login procedure. We’ll take you step-by-step through the RXCamView login process in this blog, making sure you can easily access your surveillance system and maintain the security of your property.

RXCamview Login The Entire Process:

Step 1: Get the app on your device

The RXCamView app must be installed on your selected device before you can log in. Whether it’s the Apple App shop for iOS users or the Google Play Store for Android users, you can get RXCamView from the app shop on your smartphone.

Step2: Open the application

Once the installation is finished, find the RXCamView app icon on the home screen of your smartphone and press it to open the programme.

Step 3: Create an Account (If Required)

To log in, you will need to establish an RXCamView account if you haven’t already. To create an account, click the “Sign Up” or “Register” button. You’ll be asked for some basic details, such your email address and a secure, one-of-a-kind password.

Step 4: Register

Go back to the app’s login page now that you have an account. This is the login process:

Step 5: Display at Home

Following a successful login, the RXCamView home screen will appear. You may access your linked cameras and other security features from here.

Step 6: Getting to Know Your Cameras

Press the camera icon or go to the camera list to see your cameras. This is where your RXCamView account’s cameras that you have added are shown. For a live stream, click on the camera you want to see.

Step 7: Observation through Remote

You may enjoy remote monitoring now that you are signed in and able to see your camera stream. With RXCamView, you can watch your property in real time from any location with an internet connection, giving you more protection and peace of mind.

Step 8: Extra Security Protocols

Consider putting the following precautions into practise to guarantee the maximum degree of security:

Conclusion: RXCamview Login

.

To sum up, being proficient in the RXCamView login procedure is necessary for safe and practical access to surveillance footage. You may easily log into the app and use all of its features, including remote monitoring, by following these easy steps. RXCamView gives the power of surveillance in your hands, protecting your belongings and the people you care about, whether you’re at your place of residence or on the move.

By making security a top priority, you can improve the security of your house or place of business and experience the peace of mind that provides knowing you are in charge over your surveillance system.

.

.

The AXIS Camera Station service

The AXIS Camera Station service restarts often

The server can be overloaded which causes a long task queue and might also corrupt the databases.

Devices in AXIS Camera Station

Common issues

.

.

Device can’t be added

If the device was used in a different system before being added to AXIS Camera Station, a factory default of the device might be required

Can’t update device firmware through AXIS Camera Station

If it’s not possible to upgrade the camera from its webpage:

No devices found

AXIS Camera Station automatically searches the network for connected cameras and video encoders but can’t find any cameras.

Repeated message “Reconnecting to camera in 15 seconds”

This might indicate that: