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Blue Iris Quick Start Guides 2024

admin — Sun, 28 Apr 2024 07:07:25 +0000

Blue Iris Quick Start Guides 2024, Video Management Software Use up to 64 cameras (webcams, network IP cams, analog cards, or your Windows PC desktop). Capture JPEG snapshots or movies in standard MP4, AVI, advanced DVR, or Windows Media file formats.

editor’s note: The application supports many brands and models. The main models are included in the article. We explained our guide through the Amcrest system.

Blue Iris User Manual

To download a full user manual for Blue Iris 5, click on the link provided below.

Blue Iris 5 User Manual

How To Upgrade Blue Iris Demo Software With An Amcrest License Without Losing Settings

If you are currently using a demo version of the Amcrest Blue Iris software upgrading your account will not reset your settings. All settings will be retained on the software after the upgrade is complete. For more information on how to upgrade your demo version of Blue Iris to paid version, please follow the steps provided below.

Step 1: Open your Blue Iris software and click on the Settings option ( ) in the upper left corner of the interface and click on Settings/info.

Step 2: In the About tab, click on the Register now option.

Step 3: In the Activation screen, click Next

Step 4: Enter the Amcrest license number or key you have purchased into the activation box. Click Next to continue.

Step 5: Click Finish once the code has been activated.

Step 5: The new license key has now been applied to your Blue Iris software. The information can be viewed in the License Key section of the menu. Click OK to continue.

The “Evaluation Copy” overlay will be removed from the live view screen and your previous settings will be accessible throughout the software.

Blue Iris 5 Compatibility

To install the Blue Iris 5 software onto your computer, go to the Blue Iris website and download the installation file .

Minimum Requirements

• Pentium dual-core or equivalent 2GHz processor or better

• 2GB or more system RAM

• Microsoft Windows 7 or newer OS (equivalent server OS as well)

• One or more USB or Network IP cameras, or an analog capture card with DirectShow drivers

Recommendations When Using Many and/or HD Cameras

• Intel core i7 with QuickSync for hardware decoding

• 8GB or more RAM

• Microsoft Windows 10 64 bit

• nVIDIA graphics adaptor for efficient screen display

• 7200+ RPM drives and/or SSD drive

Compatible with the Following Brands:

Amcrest, 4XEM, ACTT, Airlink101, AIRLive, Allnet, Apexis, Arecont, Astak, AVTech, Avlosys, Axis, Bosch, Canon, Cisco, Coolcam, Dericam, Di4-Lan, DLink, EasyN, Edimax, Evocam, Foscam, Gadspot, Ganz, Gandstream, Hawking, HIKVision, HooToo, Intellinet, JVC, Linksys, Logitech, Lorex, Microseven, Mobotix, Panasonic, Pelco, Planet, Sanyo, Sharx, Siemens, Sony, Stardot, Swann, Toshiba, Tenvis, TO-LINK, Trendnet, Vivotel, Wansview, Y-Cam, Zavio, Zonet and many more.

For more information on how to install the Blue Iris 5 software, click here.

Blue Iris UI3 update Issue

If you are attempting to update to a new version of the Blue Iris software and receive an error such as:

this is not a result of a bug or issue with the software itself but is a result of an update made to Visual Studio C++ compiler which is the software used to build Blue Iris. To resolve the issue, a simple reinstall of the software will fix the problem, however, if you wish to resolve the issue without reinstalling the software, please refer to the information below.

A resolution will be based on the which version of Windows you are running. For instance, if you are operating on a 64-bit version of Windows you will need to search and run the VCREDIST_X64.exe to resolve the issue. If you have a 32 bit system you will run the VCREDIST_X32.exe.

If this file is not found on your computer you may run it from the following URL blueirissoftware.com/VCREDIST_X64.exe (or VCREDIST_X32.exe for 32 bit).

Step 1: Load the VCREDIST .exe file and click Run

Step 2: Click on Install.

Step 3: A restart of your computer will be required to complete the install. Click on Restart to restart your computer.

After your computer has finished restarting please load the Blue Iris software and run the update as normal. If this does not fix the issue a full re-install of the software may be required. To re-install the Blue Iris software on your computer, access the Control Panel and click on “Uninstall a program”.

Locate the Blue Iris Software from the Programs and Features list and click Uninstall. Select “Yes” to remove Blue Iris from your computer. For more information on how to install Blue Iris on your computer click

Note: It is recommended to not delete any registry entries or license activations during this process.

Click Finish, to restart your computer and complete the uninstall.

For more information on how to install the Blue Iris software on your computer, click here.

Blue Iris Not Automatically Starting up After a Crash?

If your Blue Iris software crashes or becomes unresponsive and the software does not restart automatically with its last settings displayed then the software may need to be ran as a Windows service. By default, Blue Iris 5 is not set to run as a Windows service so therefore would have to be implemented manually. For more information on how to set Blue Iris as a Windows service, refer to the information provided below.

Step 1: Open Blue Iris 5 and click on the settings menu located in the upper left corner of the screen.

Step 2: In the Settings menu, click on the Startup tab.

Inside the Startup tab, make sure the “Use last window position” option is selected in the Window field then click on the “Run as a Windows service (no UI, run again for console)” checkbox. This will enable your software to run as a Windows service. Click OK to continue.

Step 3: The service will install automatically. Click OK to reboot or restart the Blue Iris software.

The software is now running as a Windows service which allows the software to reboot with last settings in tact after a crash or service interruption.

How to Add a Camera Into Blue Iris

The camera and the computer you are using must be on the same network during setup. Please make sure you are running the most current version of Blue Iris during setup. The latest version of Blue Iris can be downloaded here.

There are 2 ways to add a camera into Blue Iris. You can right click on the main menu, or click on the settings menu ( )in the top-left corner of the interface.

Adding a Camera

To begin, right-click on the main interface or click on the settings menu () to access the “New camera” menu.

In the new camera menu, give your camera a name, a short name (for URLs and filenames), choose a type, which in this case will be a Network IP, and enable any options such as, enabling audio, motion detection, etc. Click OK to continue.

This will open two windows. The top window will be Network IP Camera Configuration. Enter the address of your camera (IP Domain or DDNS as well as RTSP address) and click on the Find/Inspect… button on the right to confirm. Enter the username and password, select the make as Amcrest, select the model of your device (ProHD and HDseries cameras as “ProHD 1080p RTSP/HTTP”), and specify the RTSP and ONVIF ports.

Note: If you choose the other option profile, “ProHD/IP2/3/4/4M Mainstream RTSP” features such as PTZ or other related features may not be accessible. Please use ProHD 1080P RTSP/HTTP in the Model field.

After filling in the information required, click OK. The second window will appear titled New Camera. Here you can make many adjustments to the way you want Blue Iris to configure your camera.

The page is defaulted to the Video tab. The options available for adjustment are Image Format and Frame Rate, PTZ Controls, Recording through Blue Iris, Alerts through Blue Iris, and other features. Once you have finished adjusting any necessary settings, click on OK to add the camera. The live view screen of your camera will show in the interface.

How to Renew a Key in Blue Iris 5

Any expired keys in the Blue Iris 5 software will cause the software not to work with any connected cameras and may cause them to be inaccessible. Keys in the Blue Iris software provide up to one year of service from the initial start date of your license and will need to be renewed before they expire.

Note: Please ensure you are using the most up to date version of Blue Iris. To download the most up to date version of Blue Iris, click here.

For more information on how to renew your Blue Iris key, please refer to the steps provided below.

Step 1: Click on the settings menu ( ) located in the top-left corner of the interface and select “Settings”.

Step 2: In the bottom left corner of the Blue Iris Settings menu, click on the Upgrade/renew button to renew the key for your license.

Note: The new expiration date will be displayed in the menu and will be good for one year of the initial start date.

When you have purchased or renewed your account you will receive a new code in your email. Once the new key provided is entered into the Activation menu, press the “OK” button.

How To Install Blue Iris 5

To install the Blue Iris 5 software onto your computer, go to the Blue Iris website and download the installation file .

Minimum Requirements

• Pentium dual-core or equivalent 2GHz processor or better

• 2GB or more system RAM

• Microsoft Windows 7 or newer OS (equivalent server OS as well)

• One or more USB or Network IP cameras, or an analog capture card with DirectShow drivers

Recommendations When Using Many and/or HD Cameras

• Intel core i7 with QuickSync for hardware decoding

• 8GB or more RAM

• Microsoft Windows 10 64 bit

• nVIDIA graphics adaptor for efficient screen display

• 7200+ RPM drives and/or SSD drive

Compatible with the Following Brands:

Follow the on screen instructions to install the software. You can use the demo version or purchase a license. There is are options for a fill license (up to 64 cameras) for $69.95 or a Lite license for a single camera for $34.95.

Note: Any Blue Iris keys that have expired support have to be renewed or upgraded for it to work in Blue Iris version 5. Additionally, if you are upgrading from version 4, please allow access and remove version 4 from your system. Please say NO to deleting any of your settings. Settings are automatically backed up to C:\Program Files\Blue Iris5\backup_upgrade_50.reg. Click OK to continue.

Now that you have your software installed, it’s time to start adding your cameras. Ensure that you have already installed your cameras and they are working correctly in a web browser. For more information on how to access your camera in a web browser (web UI), click here

If you have any PTZ cameras, go ahead and set the presets, if any, now through the web interface before adding them to Blue Iris. The Blue Iris interface is shown below:

For more information about adding a camera into the Blue Iris software click here

How to Enable Two Way Audio Using Blue Iris

If your camera supports two-way audio and you are using it in Blue Iris, two-way audio can be configured directly in the software. Please make sure a compatible microphone is set up and configured on your computer before enabling it in Blue Iris. For more information on how to enable two-way audio using Blue Iris please refer to the information provided below.

Step 1: Log into Blue Iris and access the device.

Step 2: Click on the Blue Iris software settings icon.

Step 3: Click on the Audio tab and enable the Enable audio capture hardware option.

Note: Make sure the proper microphone is selected in the Device dropdown menu. Use the Gain slider to adjust and test the microphone audio.

Step 4: Select the proper output device for your computer in the Output (Device) dropdown menu and click OK.

Step 5: On the main interface click the speaker option to hear the audio from the device. Then click and hold the microphone icon and speak into the microphone.

Latest XMEYE firmware 2024

admin — Fri, 29 Mar 2024 19:39:36 +0000

Latest XMEYE firmware 2024, XMEye is video monitoring software for IPC and DVR. With cloud technology, easy log in by the device’s serial number to show the live view monitoring video to Android phone and do operation accordingly.

How to Upgrade the firmware on DVR/NVR System?

This FAQ is for DVR/NVR, not for the camera.

There are 2 methods to upgrade the firmware of DVR/NVR. We suggest you use method 1. Please contact technical support to get an upgrading file first.

Here you can check the system’s current firmware build date. After upgrading, you can check if the build date changed.

Method 1

1. Copy the firmware file to a USB disk.

2. Insert USB disk to the USB port of DVR.

3. Go to the menu to upgrade.

Method 2

1. Connect your DVR/NVR to a router with a network cable.

2. Use a computer which also connected to the same router as DVR/NVR is connected to install upgrading software.

software download link support.annke.com/document/XM/General/tool/device_manager.exe

3. Run the software to upgrade.

Latest XMEYE firmware

Client Downloading and Installation

Please visit https://xmeye.org/xmeye-for-pc/ to download and install the VMS Client following the setup wizard.

Add the DVR system to the Client

Option 1: Add the DVR system automatically

Please make sure the DVR system and your PC are connected with the same router.

Step 1:

Please log in to the client with the default User Name (admin) and Password (admin).

Step 2:

Click OK to add the DVR system automatically.

Step 3:

Tap YES on the pop-up window of “This operation may modify the device’s IP address, whether to continue?”

Step 4:

The DVR you added will be listed on the interface of Device Manager after 10s searching.

Invalid Password:

The VMS Client cannot load the password of the DVR system automatically, you need to modify it by clicking .

Connected:

The DVR system is ready to use.

Offline:

Please check if the DVR system and PC are connected to the same router.

Timeout:

Network may be disconnected, please click to refresh.

Option 2 : Add the DVR system manually

Step 1:

Click Manual Add at the lower left corner on the interface of Device Manager.

Step 2:

Change the Login Type from IP to CloudID and enter the required information on the interface of Add Device.

Device Name:

Set a name for the DVR.

CLOUD ID:

Also called Serial Number. You can get it from Startup Wizard or by accessing System > Version.

Password:

Enter the password you set for the DVR system.

Live Video

Please click Home > Live View to view the live videos from all channels.

• Click to select a screen (the selected one will be marked with the white border), then double click to select one channel under the list of Hiseeu, the live video from the channel will be displayed on the selected screen.

• For example, select Screen 1 and CAM02, the live video from CAM02 will be displayed on Screen 1.

• Double click on one screen to show the channel in full-screen mode, double click again to exit full-screen mode.

Video Recording

You can go to Home > OPERATION > Record Settings to set the disk in which the video will be saved for VMS Client.

Please go to Home > ADVANCE > Record Plan to set the detailed record plan.

Notes:

1.You need always log in to VMS Client for saving the videos into the Disk of your PC.

2.Select D:/ to save the videos in case of insufficient disk space and abnormal situation of your PC.

3.The disk of PC is not designed for surveillance need and long-time recording may cause damage to your disk.

4.If using VMS Client to record videos is inevitable, it’s advised to use the dedicated server and hard disk for surveillance.

Video Playback

Click Home > Playback to check all the videos recorded.

Check the box before the channel(s) you prefer, select Type of the video, select the Begin and End time, then click Search to list the filtered videos.

Double click on the selected video files to play the video or select one video file, then click button to play the video.

Video Downloading(Backup)

Stay on the interface of Video Playback, click to download the selected video, while click to download the video fragment by time period in this video file. The file you downloaded will be saved to the default path on the PC.

You can go to Home > SETTINGS > Systems Config to modify the path.

The format of the file you downloaded is H264 and the file is encrypted. It only can be played by the exclusive media player and you can download it from here

Note: The product firmware can be divided into two categories: DVR and IPC, among which the DVR firmware includes NVR, DVR, and ADVR programs How to find the corresponding firmware

DVR XVR Firmware

numbering	Product firmware	The shared address of the network disk	more
J8780221	NBD8032H8-KEY	https://download.xm030.cn/d/MDAwMDEzNTg=	Find out more
00031251	NBD88X16S-KL-V3	https://download.xm030.cn/d/MDAwMDE1NzQ=	Find out more
0003123P	AHB88N04R-LM	https://download.xm030.cn/d/MDAwMDE0MDk=	Find out more
00031239	AHB88X04R-LM	https://download.xm030.cn/d/MDAwMDEzODg=	Find out more
00031235	NBD88X09S-KL	https://download.xm030.cn/d/MDAwMDE0NzI=	Find out more
0003121H	AHB8804R-LMS	https://download.xm030.cn/d/MDAwMDExOTc=	Find out more
0003121G	AHB7804R-LMS-V5	https://download.xm030.cn/d/MDAwMDEzNDQ=	Find out more
0003114A	AHB7804R-MH-V3	https://download.xm030.cn/d/MDAwMDEwMTg=	Find out more
00000259	AHB80N04R-LM-V3	https://download.xm030.cn/d/MDAwMDE2MzE=	Find out more
00000250	AHB80N16T-LM-V3	https://download.xm030.cn/d/MDAwMDE2MTc=	Find out more
0000024S	AHB80N16T-LME-V3	https://download.xm030.cn/d/MDAwMDE2MDY=	Find out more
0000024P	AHB80N16F-GL	https://download.xm030.cn/d/MDAwMDE1NTA=	Find out more
00000244	MVB80X04M-HL-S	https://download.xm030.cn/d/MDAwMDE1NDk=	Find out more
0000023Y	NBD89N08T-PLC-XPOE	https://download.xm030.cn/d/MDAwMDE0NTY=	Find out more
0000023X	NBD80N32RA-KL	https://download.xm030.cn/d/MDAwMDE0NTU=	Find out more
0000023V	NBD90X04Q-UW	https://download.xm030.cn/d/MDAwMDE0NjM=	Find out more
0000023S	NBD9004Q-UW	https://download.xm030.cn/d/MDAwMDE0MjM=	Find out more
0000023N	AHB80N16T-LME-V2	https://download.xm030.cn/d/MDAwMDE0MDU=	Find out more
0000023M	AHB80N16T-LM-V2	https://download.xm030.cn/d/MDAwMDEzODY=	Find out more
0000023H	AHB80N04T-GL	https://download.xm030.cn/d/MDAwMDEzNzQ=	Find out more
0000023G	AHB80N16T-LM	https://download.xm030.cn/d/MDAwMDEzNjg=	Find out more
0000023F	NBD89X04T-PL-XPOE	https://download.xm030.cn/d/MDAwMDE0MTc=	Find out more
0000023E	NBD80X08S-QWG	https://download.xm030.cn/d/MDAwMDEzOTg=	Find out more
0000023A	AHB80X04R-MH	https://download.xm030.cn/d/MDAwMDEzODQ=	Find out more
00000238	NBD80X24RA-KL	https://download.xm030.cn/d/MDAwMDE0MjE=	Find out more
00000233	NBD80S16S-KL	https://download.xm030.cn/d/MDAwMDE0MzU=	Find out more
00000233	NBD80S16S-KL	https://download.xm030.cn/d/MDAwMDE0MzU=	Find out more
00000232	AHB80N16T-LME	https://download.xm030.cn/d/MDAwMDEzNTQ=	Find out more
00000230	AHB80N04R-GS	https://download.xm030.cn/d/MDAwMDEzNjE=	Find out more
00000228	AHB80N08R-LME	https://download.xm030.cn/d/MDAwMDEzNTc=	Find out more
00000227	AHB80N04R-MH	https://download.xm030.cn/d/MDAwMDEzNjA=	Find out more
00000227	AHB8004R-MH-NVT	https://download.xm030.cn/d/MDAwMDEzMjY=	Find out more
0000021T	AHB80N08R-GS	https://download.xm030.cn/d/MDAwMDEzNTU=	Find out more
0000021Q	NBD8004RA-ULA	https://download.xm030.cn/d/MDAwMDEyNzI=	Find out more
0000021L	NBD8008R-PWS-V2	https://download.xm030.cn/d/MDAwMDEyODg=	Find out more
00000213	AHB8004R-GS-4PWS2	https://download.xm030.cn/d/MDAwMDA5NzU=	Find out more
00000212	NBD8904T-GS-XPOE	https://download.xm030.cn/d/MDAwMDA5Nzk=	Find out more
00000211	NBD8908T-PL-XPO	https://download.xm030.cn/d/MDAwMDA5NjM=	Find out more
0000020Z	NBD8032H-UL	https://download.xm030.cn/d/MDAwMDA5ODc=	Find out more
0000020Y	AHB8004R-GS-4PWS	https://download.xm030.cn/d/MDAwMDA4ODQ=	Find out more
0000020X	AHB8032F-LME	https://download.xm030.cn/d/MDAwMDA4OTQ=	Find out more
0000020W	AHB8016F-GL	https://download.xm030.cn/d/MDAwMDEwMDA=	Find out more
0000020V	AHB8008R-LME	https://download.xm030.cn/d/MDAwMDA4Mjg=	Find out more
0000020U	AHB7016T-LM-V5	https://download.xm030.cn/d/MDAwMDExNTc=	Find out more
0000020S	AHB8004R-MH	https://download.xm030.cn/d/MDAwMDA4MTU=	Find out more
0000020R	AHB8004R-GS	https://download.xm030.cn/d/MDAwMDA4MDM=	Find out more
0000020Q	AHB8016T-LME	https://download.xm030.cn/d/MDAwMDA0MjA=	Find out more
0000020P	AHB8032F-LM	https://download.xm030.cn/d/MDAwMDA0MjI=	Find out more
0000020N	NBD8004R-FWS	https://download.xm030.cn/d/MDAwMDAxNzg=	Find out more
0000020K	NBD7904T-PL-XPOE	https://download.xm030.cn/d/MDAwMDA2NDQ=	Find out more

IP CAMERA FIRMWARE

numbering	Product firmware	The shared address of the network disk	more
000829N6.1	IPC_GK7605V100_G5E. Nat.dss	https://download.xm030.cn/d/MDAwMDE1Nzg=	Find out more
000809Q4.1	IPC_XM530V200_R80XV50B_WIFIXM713G	https://download.xm030.cn/d/MDAwMDE2MzU=	Find out more
000809P8.1	IPC_XM530V200_R80XV30B_WIFIXM713G.713g	https://download.xm030.cn/d/MDAwMDE2MzY=	Find out more
000809O2.1	IPC_XM530V200_X2-WR_WIFIXM713G_TB.713g	https://download.xm030.cn/d/MDAwMDE1OTc=	Find out more
00080767.1	IPC_XM530V200_85X80. Nat.dss.OnvifS.HIK	https://download.xm030.cn/d/MDAwMDE2Mjk=	Find out more
00080760.1	IPC_XM530V200_85X40. Nat.dss.OnvifS	https://download.xm030.cn/d/MDAwMDE2MDI=	Find out more
0008068d.1	IPC_XM530V200_85X50. Nat.dss	https://download.xm030.cn/d/MDAwMDE2MDE=	Find out more
000759L5.1	IPC_GK7202V300_G3-WR_S38.713g	https://download.xm030.cn/d/MDAwMDE1Mzg=	Find out more
000749O7.1	IPC_NT98566_N8S. Nat.dss.OnvifS.HIK	https://download.xm030.cn/d/MDAwMDE2MzM=	Find out more
000749N8.1	IPC_NT98566_N8F. Nat.dss.OnvifS	https://download.xm030.cn/d/MDAwMDE1ODA=	Find out more
000749L6.1	IPC_NT98566_N8-PFCD. Nat.dss.OnvifS.HIK	https://download.xm030.cn/d/MDAwMDE1Mzc=	Find out more
000739N7.1	IPC_GK7205V200_G4F. Nat.dss.OnvifS.HIK	https://download.xm030.cn/d/MDAwMDE2MDA=	Find out more
000739CD.1	IPC_GK7205V200_85HF30T. Nat.dss.OnvifS.HIK	https://download.xm030.cn/d/MDAwMDE1MzA=	Find out more
000739AG.1	IPC_GK7205V200_G3S. Nat.dss.OnvifS.HIK	https://download.xm030.cn/d/MDAwMDE2NDU=	Find out more
000739A7.1	IPC_GK7205V200_50H20AI. Nat.dss.OnvifS.HIK	https://download.xm030.cn/d/MDAwMDE1MTk=	Find out more
000709HC.1	IPC_GK7205V300_83K50W_S38	https://download.xm030.cn/d/MDAwMDE1Mjk=	Find out more
000699Q3.1	IPC_GK7205V300_G6S. Nat.dss.OnvifS.HIK	https://download.xm030.cn/d/MDAwMDE2Mzc=	Find out more
000699N5.1	IPC_GK7205V300_G5F	https://download.xm030.cn/d/MDAwMDE1ODY=	Find out more
000699N5.1	IPC_GK7205V300_G5F. Nat.dss.OnvifS.HIK	https://download.xm030.cn/d/MDAwMDE1ODY=	Find out more
000699H7.1	IPC_GK7205V300_85K50T. Nat	https://download.xm030.cn/d/MDAwMDE0NjA=	Find out more
000669HC.1	IPC_GK7605V100_83K50W_S38	https://download.xm030.cn/d/MDAwMDE0NjE=	Find out more
000659O6.1	IPC_GK7205V200_G5C-LQ_S38. Nat.dss.OnvifS.HIK	https://download.xm030.cn/d/MDAwMDE1OTA=	Find out more
000659N7.1	IPC_GK7205V200_G4F_S38. Nat.dss	https://download.xm030.cn/d/MDAwMDE1ODM=	Find out more
000659N7.1	IPC_GK7205V200_G4F_S38. Nat.dss.OnvifS	https://download.xm030.cn/d/MDAwMDE1ODM=	Find out more
000659N1.1	IPC_GK7205V200_80GF40PS-R_S38	https://download.xm030.cn/d/MDAwMDE1NzM=	Find out more
000659N1.1	IPC_GK7205V200_80GF40PS-R_S38	https://download.xm030.cn/d/MDAwMDE1NzM=	Find out more
000659MJ.1	IPC_GK7205V200_85GK50C_S38	https://download.xm030.cn/d/MDAwMDE1NjI=	Find out more
000659MJ.1	IPC_GK7205V200_85GK50C_S38. Nat.dss.OnvifS.HIK	https://download.xm030.cn/d/MDAwMDE1NjI=	Find out more
000659MB.1	IPC_GK7205V200_G5C_S38. Nat.dss	https://download.xm030.cn/d/MDAwMDE1ODI=	Find out more
000659I7.1	IPC_GK7205V200_85K40T_S38. Nat.dss.OnvifS.	https://download.xm030.cn/d/MDAwMDE1MDU=	Find out more
000659I1.1	IPC_GK7205V200_80G30-ER_S38.Nat.	https://download.xm030.cn/d/MDAwMDE0ODk=	Find out more
000659H9.1	IPC_GK7205V200_80GF30PSA-RG_S38.713g.Nat.dss.OnvifS	https://download.xm030.cn/d/MDAwMDE0NTQ=	Find out more
000659CD.1	IPC_GK7205V200_85HF30T_S38	https://download.xm030.cn/d/MDAwMDE0NTA=	Find out more
000659AG.1	IPC_GK7205V200_G3S_S38. Nat.dss.OnvifS.HIK	https://download.xm030.cn/d/MDAwMDE2Mzk=	Find out more
000659A7.1	IPC_GK7205V200_50H20AI_S38	https://download.xm030.cn/d/MDAwMDE0NTk=	Find out more
000639N0.1	IPC_NT98566_IPG-N4C-WQ2_S38	https://download.xm030.cn/d/MDAwMDE1NzE=	Find out more
000639N0.1	IPC_NT98566_IPG-N4C-WQ2_S38	https://download.xm030.cn/d/MDAwMDE1NzE=	Find out more
000639LE.1	IPC_NT98566_IPG-N2-WE2_S38	https://download.xm030.cn/d/MDAwMDE1Njk=	Find out more
000639L9.1	IPC_NT98566_N4-LQ2_S38. Nat.dss	https://download.xm030.cn/d/MDAwMDE1Mzk=	Find out more
000639L8.1	IPC_NT98566_N2-LQ2_S38	https://download.xm030.cn/d/MDAwMDE1NDI	Find out more
000639L3.1	IPC_NT98566_IPG-N2-4GQC2_S38	https://download.xm030.cn/d/MDAwMDE1NDY=	Find out more
000639L0.1	IPC_NT98566_IPG-N2-WQ2_S38.713g	https://download.xm030.cn/d/MDAwMDE1MjU=	Find out more
000639K6.1	IPC_NT98566_80N80PS-R_S38. Nat.dss	https://download.xm030.cn/d/MDAwMDE1NDQ=	Find out more
000639I8.1	IPC_NT98566_IPG-N4-WQ2_S38.713g.Nat.dss.OnvifS	https://download.xm030.cn/d/MDAwMDE1MTc=	Find out more
000639I2.1	IPC_NT98566_85N80_S38. Nat.dss	https://download.xm030.cn/d/MDAwMDE0ODY=	Find out more
000639I0.1	IPC_NT98566_N8-WQ_S38.713g	https://download.xm030.cn/d/MDAwMDE0OTU=	Find out more
000639H4.1	IPC_NT98566_80N50_S38.	https://download.xm030.cn/d/MDAwMDE0NDI=	Find out more
000629JE.1	IPC_NT98562_N4L_S38. Nat.dss.OnvifS.HIK	https://download.xm030.cn/d/MDAwMDE1MzI=	Find out more
000629JD.1	IPC_NT98562_80N40PS-R_S38	https://download.xm030.cn/d/MDAwMDE1NDU=	Find out more
000629G3.1	IPC_NT98562_80N40_S38_V5.00.R02	https://download.xm030.cn/d/MDAwMDE0MTM=	Find out more

JUFENG FIRMWARES

numbering	Product firmware	The shared address of the network disk	more
0990120Z	NBD8032H-UL	https://download.xm030.cn/d/MDAwMDA5ODA=	Find out more
0990120X	AHB8032F-LME	https://download.xm030.cn/d/MDAwMDA4OTI=	Find out more
0990120W	AHB8016F-GL	https://download.xm030.cn/d/MDAwMDEwNDA=	Find out more
0990120T	NBD8004R-PE	https://download.xm030.cn/d/MDAwMDA4OTg=	Find out more
0990120S	AHB8004R-MH	https://download.xm030.cn/d/MDAwMDA4MTQ=	Find out more
0990120R	AHB8004R-GS	https://download.xm030.cn/d/MDAwMDA4MDE=	Find out more
0990120P	AHB8032F-LM	https://download.xm030.cn/d/MDAwMDAzMTg=	Find out more
0990120N	NBD8004R-FWS	https://download.xm030.cn/d/MDAwMDAxODE=	Find out more
0990120K	NBD7904T-PL-XPOE	https://download.xm030.cn/d/MDAwMDA2NDM=	Find out more
0990120H	AHB8008R-MH	https://download.xm030.cn/d/MDAwMDA0MjY=	Find out more
0990120G	AHB8016T-M	https://download.xm030.cn/d/MDAwMDA0MjQ=	Find out more
0990120F	NBD8008R-PWS	https://download.xm030.cn/d/MDAwMDA0MjU=	Find out more
0990120E	NBD8004R-YL-EP	https://download.xm030.cn/d/MDAwMDA0NzM=	Find out more
0990120D	AHB8004T-GL	https://download.xm030.cn/d/MDAwMDA0MjM=	Find out more
0990120B	AHB8008T-GL	https://download.xm030.cn/d/MDAwMDA0NzI=	Find out more
0990120A	NBD8004R-PL	https://download.xm030.cn/d/MDAwMDA0NzE=	Find out more
09901209	NBD8004R-PL-EP	https://download.xm030.cn/d/MDAwMDA0NzA=	Find out more
09901208	NBD8008R-PL-EP	https://download.xm030.cn/d/MDAwMDA0Njk=	Find out more
09901206	NBD8008R-YL-EP	https://download.xm030.cn/d/MDAwMDA0NjU=	Find out more
09901203	NBD8008R-PL	https://download.xm030.cn/d/MDAwMDA1MTk=	Find out more
09901202	NBD8016R-PL-V2	https://download.xm030.cn/d/MDAwMDA1MTg=	Find out more
09901200	NBD7004R-FWS	https://download.xm030.cn/d/MDAwMDA0NjQ=	Find out more
09901197	NBD8025R-PL	https://download.xm030.cn/d/MDAwMDA1MTc=	Find out more
09901196	AHB7016T-LME-V3	https://download.xm030.cn/d/MDAwMDA1MTY=	Find out more
09901195	AHB7008T-LME-V3	https://download.xm030.cn/d/MDAwMDA1MTU=	Find out more
09901194	AHB7004T-LME-V3	https://download.xm030.cn/d/MDAwMDA1MTQ=	Find out more
09901192	NBD7008T-PL-V2	https://download.xm030.cn/d/MDAwMDA0NjM=	Find out more
09901191	AHB7804R-LM-V3	https://download.xm030.cn/d/MDAwMDA1MTM=	Find out more
09901189	NBD8032H-QE	https://download.xm030.cn/d/MDAwMDA0NjE=	Find out more
09901188	NBD8016T-Q	https://download.xm030.cn/d/MDAwMDA1MTI=	Find out more
09901186	XM-JPN1-W	https://download.xm030.cn/d/MDAwMDA0NjA=	Find out more
09901185	NBD8916F-Q	https://download.xm030.cn/d/MDAwMDA1MTE=	Find out more
09901182	AHB7032F-GS-V3	https://download.xm030.cn/d/MDAwMDA1MTA=	Find out more
09901180	AHB7016F-GS-V3	https://download.xm030.cn/d/MDAwMDA1MDk=	Find out more
09901179	NBD8032H-P	https://download.xm030.cn/d/MDAwMDA1MDg=	Find out more
09901178	NBD7004T-PW	https://download.xm030.cn/d/MDAwMDA0NTk=	Find out more
09901175	AHB7016F-GL-V4	https://download.xm030.cn/d/MDAwMDA1MDc=	Find out more
09901172	AHB7016T-GS-V3	https://download.xm030.cn/d/MDAwMDA1MDY=	Find out more
09901171	AHB7004T-GS-V3	https://download.xm030.cn/d/MDAwMDA1MDU=	Find out more
09901170	AHB7008T-GS-V3	https://download.xm030.cn/d/MDAwMDA1MDQ=	Find out more
09901168	NBD7804R-PW	https://download.xm030.cn/d/MDAwMDA0NTg=	Find out more
09901164	NBD7816R-F-V2	https://download.xm030.cn/d/MDAwMDA1MDM=	Find out more
09901164	NBD7816R-F-V2	https://download.xm030.cn/d/MDAwMDA1MDM=	Find out more
09901163	NBD7016T-F-V2	https://download.xm030.cn/d/MDAwMDA1MDI=	Find out more
09901161	NBD8064H-P	https://download.xm030.cn/d/MDAwMDA1MDE=	Find out more
09901159	NBD8016H-QT	https://download.xm030.cn/d/MDAwMDA1MDA=	Find out more
09901158	NBD7004T-FW	https://download.xm030.cn/d/MDAwMDA0NTc=	Find out more
09901157	NBD7804R-FW	https://download.xm030.cn/d/MDAwMDA0NTY=	Find out more
09901155	AHB7032F-LM-V2	https://download.xm030.cn/d/MDAwMDA0OTk=	Find out more
09901153	NBD8908T-Q	https://download.xm030.cn/d/MDAwMDA0OTg=	Find out more

BOUTIQUE PROGRAM FIRMWARE

numbering	Product firmware	The shared address of the network disk	more
A64729MF.1	XMJP_XMJP_LITEOS_GK7202V300_50H20L_PP_3861L_S38	https://download.xm030.cn/d/MDAwMDE2NDI=	Find out more
A64579F9.1	XMJP_LITEOS_HI3518EV300_53H30L-SUN-BALL_S38_HI3861L	https://download.xm030.cn/d/MDAwMDEzNzk=	Find out more
A64579E6.1	XMJP_LITEOS_HI3518EV300_53H30L-SUN-GUN_S38_HI3861L	https://download.xm030.cn/d/MDAwMDEzNTM=	Find out more
A64579D0.1	XMJP_LITEOS_HI3518EV300_50H20L-DC_S38_HI1131	https://download.xm030.cn/d/MDAwMDEzMDI=	Find out more
A6457970.1	XMJP_LITEOS_HI3518EV300_50H20L-PP_S38_HI1131	https://download.xm030.cn/d/MDAwMDEyNTY=	Find out more
A645598A.1	IPC_HI3516EV200_80HF30PSA-RG_S38.713g	https://download.xm030.cn/d/MDAwMDEzMTg=	Find out more
A64529E0.1	XMJP_HI3518EV300_RB50H20_XM713G	https://download.xm030.cn/d/MDAwMDEzMDk=	Find out more
A64529C4.1	XMJP_HI3518EV300_RM50H30L_8188FU	https://download.xm030.cn/d/MDAwMDEyNjk=	Find out more
A6452917.1	XMJP_HI3518EV300_RC50H20_XM713G	https://download.xm030.cn/d/MDAwMDEzMTk=	Find out more
A6450986.1	XMJP_IPC_HI3516EV200_RM50H20L-ES.8188	https://download.xm030.cn/d/MDAwMDExMzk=	Find out more
A64389A2.1	XMJP_XMJP_LITEOS_HI3518EV201_50H10L-FP_S38	https://download.xm030.cn/d/MDAwMDA5NjA=	Find out more
A643899D.1	XMJP_XMJP_LITEOS_HI3518EV201_50H10L-DB-R_F2_S38_HI1131	https://download.xm030.cn/d/MDAwMDA4MjI=	Find out more
A643899A.1	XMJP_XMJP_LITEOS_HI3518EV201_50H10L-PP_S38_HI1131	https://download.xm030.cn/d/MDAwMDA4NDQ=	Find out more
A6438995.1	XMJP_XMJP_LITEOS_HI3518EV201_50H10L-DC_S38_HI1131	https://download.xm030.cn/d/MDAwMDA5MTc=	Find out more
A6438994.1	XMJP_XMJP_LITEOS_HI3518EV201_50H10L-DM_S38_HI1131	https://download.xm030.cn/d/MDAwMDA5MDA=	Find out more
A6438984.1	XMJP_XMJP_LITEOS_HI3518EV201_50H10L-DB-R_S38_HI1131	https://download.xm030.cn/d/MDAwMDAxMDA=	Find out more
A6438980.1	XMJP_XMJP_LITEOS_HI3518EV201_50H10L-DB_S38	https://download.xm030.cn/d/MDAwMDA2Mzg=	Find out more
A64349A8.1	XMJP_XMJP_LITEOS_HI3518EV200_53H20L_SOLAR_S38_HI1131	https://download.xm030.cn/d/MDAwMDEwMzU=	Find out more
A64349A5.1	XMJP_XMJP_LITEOS_HI3518EV200_50H20L-DM_S38_HI1131DYNAMIC	https://download.xm030.cn/d/MDAwMDEwNjI=	Find out more
A6434998.1	XMJP_XMJP_LITEOS_HI3518EV200_50H20L-SL_S38_HI1131	https://download.xm030.cn/d/MDAwMDA0Mjg=	Find out more
A6434998.1	XMJP_XMJP_LITEOS_HI3518EV200_50H20L-SL_S38_HI1131	https://download.xm030.cn/d/MDAwMDA0Mjg=	Find out more
A6434970.1	XMJP_XMJP_LITEOS_HI3518EV200_50H20L-PP_S38_HI1131	https://download.xm030.cn/d/MDAwMDA2Mzc=	Find out more
A6434936.1	XMJP_XMJP_LITEOS_HI3518EV200_50H20L-DB_S38_HI1131	https://download.xm030.cn/d/MDAwMDA2ODE=	Find out more
A6434532.1	XMJP_XMJP_LITEOS_HI3518EV200_53H20L_S38_HI1131	https://download.xm030.cn/d/MDAwMDAxMTU=	Find out more
A64309MC.1	XMJP_IPC_XM550_50X30-XM-FEED_WIFIXM713G	XMJP_IPC_XM550_50X30-XM-FEED_WIFIXM713G	Find out more
A64309LB.1	XMJP_IPC_XM550_RD50X50C_WIFIXM713G	https://download.xm030.cn/d/MDAwMDE1OTg=	Find out more
A64309G1.1	IPC_XM530_R80X30SA_WIFIXM713G.	https://download.xm030.cn/d/MDAwMDEzOTE=	Find out more
A64309C8.1	IPC_XM550_50X30-ELG-4G. Nat.dss.OnvifS	https://download.xm030.cn/d/MDAwMDEyODY=	Find out more
A64309C7.1	IPC_XM550_50X30-ELG_WIFIXM712.712	https://download.xm030.cn/d/MDAwMDEyNzQ=	Find out more
A64309C6.1	IPC_XM530_RE50X20_WIFIXM711	https://download.xm030.cn/d/MDAwMDEyNDg=	Find out more
A64309C5.1	XM550_50X30-EG_WIFIXM711.711.Nat.dss.	https://download.xm030.cn/d/MDAwMDEyNjg=	Find out more
A64309BA.1	IPC_XM530_50X20-HC_WIFIXM711	https://download.xm030.cn/d/MDAwMDEyMDQ=	Find out more
A64309B9.1	IPC_XM530_RC50X20_WIFIXM711	https://download.xm030.cn/d/MDAwMDEyMTI=	Find out more
A643097D.1	1IPC_XM530_50X50-ELG-4G	https://download.xm030.cn/d/MDAwMDEyOTQ=	Find out more
A643097C.1	IPC_XM550_50X50-ELG_WIFIXM712.712.Nat.dss.OnvifS	https://download.xm030.cn/d/MDAwMDEyOTU=	Find out more
A643097B.1	IPC_XM550_50X50-EG-4G. Nat.dss	https://download.xm030.cn/d/MDAwMDEyODc=	Find out more
A643097A.1	IPC_XM550_50X50-EG_WIFIXM711.711	https://download.xm030.cn/d/MDAwMDEyOTc=	Find out more
A643079b.1	XMJP_IPC_XM530_RA80X30Q-4G. Nat.dss	https://download.xm030.cn/d/MDAwMDE0OTk=	Find out more
A6430785.1	IPC_XM550_RD50X40C_WIFIXM713G.713g	https://download.xm030.cn/d/MDAwMDE0NTI=	Find out more
A6430784.1	XMJP_IPC_XM530_RB50X20C_WIFIXM713G	https://download.xm030.cn/d/MDAwMDE0NTg=	Find out more
A643077a.1	IPC_XM550_RD50X40S_WIFIXM713G	https://download.xm030.cn/d/MDAwMDE1MzM=	Find out more
A643076d.1	IPC_XM550_80X50-DRUM_WIFISSV6225.6225	https://download.xm030.cn/d/MDAwMDE0NDM=	Find out more
A6430768.1	IPC_XM530_RI50X30_WIFIXM713G.713g	https://download.xm030.cn/d/MDAwMDE0MTI=	Find out more
A643075d.1	IPC_XM530_RL50X30-LP_WIFIHI3861L.3861l	https://download.xm030.cn/d/MDAwMDE0Mjg=	Find out more
A6430751.1	IPC_XM530_R80X30-PQ_WIFIXM713G	https://download.xm030.cn/d/MDAwMDE0NTM=	Find out more
A64306c4.1	IPC_XM530_RA50X20-SUN-4G	https://download.xm030.cn/d/MDAwMDE0Mzk=	Find out more
A64306b6.1	IPC_XM530_50X20-EHA_WIFIXM713G.713g	https://download.xm030.cn/d/MDAwMDEzMDY=	Find out more
A64306b4.1	IPC_XM530_50X20-SWI_WIFIXM713G.713g	IPC_XM530_50X20-SWI_WIFIXM713G.713g	Find out more
A64306b4.1	IPC_XM530_50X20-SWI_WIFIRTL8188.8188fu	https://download.xm030.cn/d/MDAwMDEyODk=	Find out more
A64306ab.1	XM530_50X20-EG_WIFIXM711	https://download.xm030.cn/d/MDAwMDEyNDQ=	Find out more

HZXM WIN10 STYLE FIRMWARES

numbering	Product firmware	The shared address of the network disk	more
C6380254	NBD80X08S-QWG-V3	https://download.xm030.cn/d/MDAwMDE1ODQ=	Find out more
C6380254	NBD80X08S-QWG-V3	https://download.xm030.cn/d/MDAwMDE1ODQ=	Find out more
C6380251	NBD88X16S-KL-V3	https://download.xm030.cn/d/MDAwMDE1Njc=	Find out more
C6380251	NBD88X16S-KL-V3	https://download.xm030.cn/d/MDAwMDE1Njc=	Find out more
C6380250	AHB80N16T-LM-V3	https://download.xm030.cn/d/MDAwMDE1NjA=	Find out more
C638024Z	AHB80N08R-GS-V3	https://download.xm030.cn/d/MDAwMDE1NjU=	Find out more
C638024Z	AHB80N08R-GS-V3	https://download.xm030.cn/d/MDAwMDE1NjU=	Find out more
C638024Y	NBD80N16RA-KL-V3	https://download.xm030.cn/d/MDAwMDE1NTc=	Find out more
C638024X	NBD80N64H-ULE	https://download.xm030.cn/d/MDAwMDE1NTU=	Find out more
C638024U	AHB80N04R-MH-V3	https://download.xm030.cn/d/MDAwMDE1NTg=	Find out more
C638024U	AHB80N04R-MH-V3	https://download.xm030.cn/d/MDAwMDE1NTg=	Find out more
C638024S	AHB80N16T-LME-V3	https://download.xm030.cn/d/MDAwMDE1NTY=	Find out more
C638024R	NBD80N32RA-KL-V3	https://download.xm030.cn/d/MDAwMDE1NTQ=	Find out more
C638024Q	NBD80S09S-KLC	https://download.xm030.cn/d/MDAwMDE1NDM=	Find out more
C638024P	AHB80N16F-GL	https://download.xm030.cn/d/MDAwMDE1NDg=	Find out more
C638024D	NBD80X09RA-KLR	https://download.xm030.cn/d/MDAwMDE1MzY=	Find out more
C6380249	AHB80N32F-LME	https://download.xm030.cn/d/MDAwMDE1Mjc=	Find out more
C6380248	AHB80N16T-GS	https://download.xm030.cn/d/MDAwMDE1MjE=	Find out more
C6380247	NBD90S08N-QW	https://download.xm030.cn/d/MDAwMDE1MDc=	Find out more
C6380243	NBD8008S-UWR	https://download.xm030.cn/d/MDAwMDE0OTA=	Find out more
C638023Y	NBD89N08T-PLC-XPOE	https://download.xm030.cn/d/MDAwMDE0NTc=	Find out more
C638023X	NBD80N32RA-KL	https://download.xm030.cn/d/MDAwMDE0NDg=	Find out more
C638023W	NBD80S08S-QWG	https://download.xm030.cn/d/MDAwMDE1MTE=	Find out more
C638023P	AHB88N04R-LM	https://download.xm030.cn/d/MDAwMDE0MTA=	Find out more
C638023O	NBD9008N-QW	https://download.xm030.cn/d/MDAwMDE0MzQ=	Find out more
C638023N	AHB80N16T-LME-V2	https://download.xm030.cn/d/MDAwMDE0MDQ=	Find out more
C638023M	AHB80N16T-LM-V2	https://download.xm030.cn/d/MDAwMDEzODU=	Find out more
C638023H	AHB80N04T-GL	https://download.xm030.cn/d/MDAwMDEzNzY=	Find out more
C638023G	AHB80N16T-LM	https://download.xm030.cn/d/MDAwMDEzNjk=	Find out more
C638023F	NBD89X04T-PL-XPOE	https://download.xm030.cn/d/MDAwMDE0MTY=	Find out more
C638023E	NBD80X08S-QWG	https://download.xm030.cn/d/MDAwMDEzODA=	Find out more
C638023D	NBD80X16S-KL	https://download.xm030.cn/d/MDAwMDEzNjc=	Find out more
C638023B	NBD90X08V-PW	https://download.xm030.cn/d/MDAwMDE0MjY=	Find out more
C638023A	AHB80X04R-MH	https://download.xm030.cn/d/MDAwMDEzNzc=	Find out more
C6380239	AHB88X04R-LM	https://download.xm030.cn/d/MDAwMDEzODI=	Find out more
C6380238	NBD80X24RA-KL	https://download.xm030.cn/d/MDAwMDE0MjA=	Find out more
C6380237	NBD80X09S-UL	https://download.xm030.cn/d/MDAwMDE0MDE	Find out more
C6380235	NBD88X09S-KL	https://download.xm030.cn/d/MDAwMDE0NzE=	Find out more
C6380233	NBD80S16S-KL	https://download.xm030.cn/d/MDAwMDE0MzI=	Find out more
C6380233	NBD80S16S-KL	https://download.xm030.cn/d/MDAwMDE0MzI=	Find out more
C6380232	AHB80N16T-LME	https://download.xm030.cn/d/MDAwMDEzNTY=	Find out more
C6380230	AHB80N04R-GS	https://download.xm030.cn/d/MDAwMDEzNDU=	Find out more
C6380228	AHB80N08R-LME	https://download.xm030.cn/d/MDAwMDEzMzE=	Find out more
C6380227	AHB80N04R-MH	https://download.xm030.cn/d/MDAwMDEzNDA=	Find out more
C638021T	AHB80N08R-GS	https://download.xm030.cn/d/MDAwMDEzMzk=	Find out more
C638021L	NBD8008R-PWS-V2	https://download.xm030.cn/d/MDAwMDEyNjY=	Find out more
C638021G	AHB7804R-LMS-V5	https://download.xm030.cn/d/MDAwMDEzNDE=	Find out more
C6380213	AHB8004R-GS-4PWS2	https://download.xm030.cn/d/MDAwMDA5NzQ=	Find out more
C6380212	NBD8904T-GS-XPOE	https://download.xm030.cn/d/MDAwMDA5Nzg=	Find out more
C6380211	NBD8908T-PL-XPOE	https://download.xm030.cn/d/MDAwMDA5NjI=	Find out more

WIFI NVR FIRMWARE

numbering	Product firmware	The shared address of the network disk	more
V1.0	WIFINVR related IPC firmware	https://eyun.baidu.com/s/3ht7Mn1E	Find out more
B9539840.1	WIFI_NVR_IPC_HI3516D_83H40_2G	https://eyun.baidu.com/s/3eTmUqDO	Find out more
B9535520.1	WIFI_NVR_IPC_HI3516EV100_50H20L_S38_XM711	https://eyun.baidu.com/s/3dEMKTS	Find out more
B9520531.1	WIFI_NVR_IPC_HI3518EV200_53H13_S38	https://eyun.baidu.com/s/3hung0HA	Find out more
B9520520.1	WIFI_NVR_IPC_HI3518EV200_50H20L_S38	https://eyun.baidu.com/s/3oAj6xNc	Find out more
B9520510.1	WIFI_NVR_IPC_HI3518EV200_50H10L_S38	https://eyun.baidu.com/s/3ggLyiT9	Find out more
B9518531.1	WIFI_NVR_IPC_HI3518EV200_53H13_S38_XM711	https://eyun.baidu.com/s/3i6MabWD	Find out more
B9518520.1	WIFI_NVR_IPC_HI3518EV200_50H20L_S38_XM711	https://eyun.baidu.com/s/3dGIKwjJ	Find out more
B9518510.1	WIFI_NVR_IPC_HI3518EV200_50H10L_S38_XM711	https://eyun.baidu.com/s/3gho4yL9	Find out more
00023660.1	IPC_XM510_50X10-SWC_WIFINVRXM712_130 million devices	https://eyun.baidu.com/s/3c4lSF0c	Find out more
00023660.1	General_XM510_50X10-SWC_WIFINVRXM712	https://eyun.baidu.com/s/3bqF0GaF	Find out more
00023655.1	General_XM510_50X10-SW_WIFINVRXM712.712	https://eyun.baidu.com/s/3kWJoimN	Find out more

NEW SILVER STYLE FIRMWARE

numbering	Product firmware	The shared address of the network disk	more
E92A723X	NBD80N32RA-KL	https://download.xm030.cn/d/MDAwMDE1MTM=	Find out more
E92A7233	NBD80S16S-KL	https://download.xm030.cn/d/MDAwMDE0OTg=	Find out more
E92A720Z	NBD8032H-UL	https://download.xm030.cn/d/MDAwMDEyMDg=	Find out more
E92A720K	NBD7904T-PL-XPOE	https://download.xm030.cn/d/MDAwMDA5NDQ=	Find out more
E92A720F	NBD8008R-PWS	https://download.xm030.cn/d/MDAwMDExODQ=	Find out more
E92A720A	NBD8004R-PL	https://download.xm030.cn/d/MDAwMDExNjE=	Find out more
E92A7209	NBD8004R-PL-EP	https://download.xm030.cn/d/MDAwMDExNDg=	Find out more
E92A7208	NBD8008R-PL-EP	https://download.xm030.cn/d/MDAwMDExNzY=	Find out more
E92A7203	NBD8008R-PL	https://download.xm030.cn/d/MDAwMDExNTU=	Find out more
E92A7202	NBD8016R-PL-V2	https://download.xm030.cn/d/MDAwMDExNzM=	Find out more
E92A7197	NBD8025R-PL	https://download.xm030.cn/d/MDAwMDEyMDc=	Find out more
E92A7189	NBD8032H-QE	https://download.xm030.cn/d/MDAwMDExNjI=	Find out more
E92A7179	NBD8032H-P	https://download.xm030.cn/d/MDAwMDExNjc=	Find out more
E92A7107	NBD7024H-P	https://download.xm030.cn/d/MDAwMDExNzI=	Find out more

JUFENG IP CAMERA NEW FIRMWARE

numbering	Product firmware	The shared address of the network disk	more
J91309EE.1	IPC_XM550_85X50T. Nat.dss.OnvifS.HIK_V5.00.R02	https://download.xm030.cn/d/MDAwMDE0MTg=	Find out more
J91309ED.1	IPC_XM535_80X30T. Nat.dss.OnvifS.HIK_V5.00.R02	https://download.xm030.cn/d/MDAwMDE0MTk=	Find out more
J91309E5.1	IPC_XM530_85X20T. Nat.dss.OnvifS.HIK_V5.00.R02	https://download.xm030.cn/d/MDAwMDEzOTY=	Find out more
E92589DD.1	IPC_HI3516EV300_83HF50T_S38. Nat.dss.OnvifS.HIK_V5.00.R02	https://download.xm030.cn/d/MDAwMDEzMzc=	Find out more
E92589C9.1	IPC_HI3516EV300_83H50AI_S38. Nat.dss.OnvifS.HIK_V5.00.R02	https://download.xm030.cn/d/MDAwMDEzMDU=	Find out more
E92559D8.1	IPC_HI3516EV200_N80020Y_S38. Nat.dss.OnvifS.HIK_V5.00.R02	https://download.xm030.cn/d/MDAwMDEzMTI=	Find out more
E92559CD.1	IPC_HI3516EV200_85HF30T_S38. Nat.dss.OnvifS.HIK_V5.00.R02	https://download.xm030.cn/d/MDAwMDEzMTE=	Find out more
E92559CB.1	IPC_HI3516EV200_50H20AI-BL_S38. Nat.dss.OnvifS.HIK_V5.00.R02	https://download.xm030.cn/d/MDAwMDEyODM=	Find out more
E92559B0.1	IPC_HI3516EV200_85H30AI_S38. Nat.dss.OnvifS.HIK_V5.00.R02	https://download.xm030.cn/d/MDAwMDEyNzE=	Find out more
E92559B0.1	IPC_HI3516EV200_85H30AI-WF_S38.8188fu.Nat.dss_V5.00.R02	https://download.xm030.cn/d/MDAwMDEzNzI=	Find out more
E92559A7.1	IPC_HI3516EV200_50H20AI_S38. Nat.dss.OnvifS.HIK_V5.00.R02	https://download.xm030.cn/d/MDAwMDEyODI=	Find out more
E92529E9.1	IPC_HI3516EV300_85HF50T. Nat.dss.OnvifS.HIK_V5.00.R02	https://download.xm030.cn/d/MDAwMDEzMzY=	Find out more
E92529D9.1	IPC_HI3516EV300_N80050YA. Nat.dss.OnvifS.HIK_V5.00.R02	https://download.xm030.cn/d/MDAwMDEzMTU=	Find out more
E92529CC.1	IPC_HI3516EV300_85H50AI-BL. Nat.dss.OnvifS.HIK_V5.00.R02	https://download.xm030.cn/d/MDAwMDEyODE=	Find out more
E92529B2.1	IPC_HI3516EV300_85H50AI. Nat.dss.OnvifS.HIK_V5.00.R02	https://download.xm030.cn/d/MDAwMDEyNzY=	Find out more
E92509FA.1	IPC_HI3516EV200_85H30AI-4G. Nat.dss.OnvifS_V5.00.R02	https://download.xm030.cn/d/MDAwMDEzNzM=	Find out more
E92509F2.1	IPC_HI3516EV200_RM50HF30L.8188fu.Nat.dss.OnvifS_V5.00.R02	https://download.xm030.cn/d/MDAwMDEzNjU=	Find out more
E92309F0.1	IPC_XM535_80X30TD. Nat.dss.OnvifS.HIK_V5.00.R02	https://download.xm030.cn/d/MDAwMDEzNDk=	Find out more
E92309ED.1	IPC_XM535_80X30T. Nat.dss.OnvifS.HIK_V5.00.R02	https://download.xm030.cn/d/MDAwMDEzNTA=	Find out more
E92309DC.1	IPC_XM530_80X40T. Nat.dss.OnvifS.HIK_V5.00.R02	https://download.xm030.cn/d/MDAwMDEzMjg=	Find out more
E9230764.1	IPC_XM550_R80X30SA-4G. Nat.dss_V5.00.R02	https://download.xm030.cn/d/MDAwMDE0MDg=	Find out more
E9230701.1	IPC_XM550_80X50-BL. Nat.dss.OnvifS.HIK_V5.00.R02	https://download.xm030.cn/d/MDAwMDEyMjY=	Find out more
E9230700.1	IPC_XM530_85X20-WL. Nat.dss.OnvifS.HIK_V5.00.R02	https://download.xm030.cn/d/MDAwMDEyNzA=	Find out more
E92306a5.1	IPC_XM530_RB50X20-4G. Nat.dss.OnvifS_V5.00.R02	https://download.xm030.cn/d/MDAwMDEzNDc=	Find out more
E9230694.1	IPC_XM530_85X20-S. Nat.dss.OnvifS.HIK_V5.00.R02	https://download.xm030.cn/d/MDAwMDExODI=	Find out more
E923068e.1	IPC_XM550_85X50-BL. Nat.dss.OnvifS.HIK_V5.00.R02	https://download.xm030.cn/d/MDAwMDEyNTc=	Find out more
E923068d.1	IPC_XM550_85X50. Nat.dss.OnvifS.HIK_V5.00.R02	https://download.xm030.cn/d/MDAwMDEzNzU=	Find out more
E9230682.1	IPC_XM530_80X40. Nat.dss.OnvifS.HIK_V5.00.R02	https://download.xm030.cn/d/MDAwMDExNjA=	Find out more
E9230679.1	IPC_XM550_80X50. Nat.dss.OnvifS.HIK_V5.00.R02	https://download.xm030.cn/d/MDAwMDExODY=	Find out more
E9230678.1	IPC_XM530_80X20. Nat.dss.OnvifS.HIK_V5.00.R02	https://download.xm030.cn/d/MDAwMDExNzU=	Find out more
E9214914.1	IPC_HI3516D_N81820_RT3070_V4.03.R12	https://download.xm030.cn/d/MDAwMDExOTM=	Find out more

PC CLIENT DOWNLOAD

products	The shared address of the network disk	more
VMS computer client	https://download.xm030.cn/d/MDAwMDE0OTM=	Find out more
VMS (License Plate Configuration Tool)	https://download.xm030.cn/d/MDAwMDA2NDI=	Find out more
MAC (Mac System) VMS	https://download.xm030.cn/d/MDAwMDA2NDA=	Find out more

MOBILE CLIENT DOWNLOAD

products	The shared address of the network disk	more
(JFEYE Jufeng Eye) is used for the remote local preview APP of the Jufeng brand monitoring series, with its own Jufeng independent framework server, remote speed, clear picture quality, software stability and other advantages	http://www.jufenginfo.com/download-details.php?cid=73&pid=303&id=185	Find out more
(XMEYE monitoring eye) is used for general neutral video recorder camera preview viewing use, with remote viewing, alarm push, motion detection, and other intelligent functions, is a very easy to use remote APP	http://www.xmeye.net	Find out more
Old Versions of XMEYE for Android	http://downloads.xm030.cn:81/ Companion Software/Old Versions of XMEYE for Android/	Find out more
(Xiongmai Smart Home), a professional management software for Xiongmai smart home series products, is suitable for situational light bulbs, smart sockets, smart lamp holders, smart connection centers, smart centers and other products.	http://www.xm030.cn/help_center.php?act=download	Find out more
(Xiongmai look), professional management software for Xiongmai household video surveillance products, suitable for small rain drop network cameras, Daxiong PTZ cameras, all kinds of panoramic cameras and other products	http://www.xm030.cn/help_center.php?act=download	Find out more
(Xiongmai mobile video), a professional management software for Xiongmai portable products, suitable for warrior multi-function camera, warrior dash cam, big eye dash cam and other products	http://www.xm030.cn/help_center.php?act=download	Find out more
Mai Future Home (discontinued), a comprehensive management software for all products of Xiongmai Boutique, including Xiongmai smart home products, Xiongmai video surveillance products, Xiongmai portable products and other products.	http://www.xm030.cn/help_center.php?act=download	Find out more

UPGRADES PACKAGES MODIFY TOOLS

products	The shared address of the network disk	more
Modify IP Address Parameters in Batches	https://download.xm030.cn/d/MDAwMDE0OTQ=	Find out more
DeviceManage upgrade tool	https://download.xm030.cn/d/MDAwMDA4Njk=	Find out more
Makepack packaging tool	There is no external download address, please use WeChat to follow Xiongmai Home and contact customer service to obtain it	Find out more
LanguageTool	There is no external download address, please use WeChat to follow Xiongmai Home and contact customer service to obtain it	Find out more
catchUI local capture tool	There is no external download address, please use WeChat to follow Xiongmai Home and contact customer service to obtain it	Find out more
WatermakingDemo checks the watermark	There is no external download address, please use WeChat to follow Xiongmai Home and contact customer service to obtain it	Find out more
265264 video storage calculation tool	http://downloads.xm030.cn:81/ Software/Storage Computing Tools/	Find out more

SDK DOWNLOAD

Product firmware	The shared address of the network disk	more
ClientSDK	https://download.xm030.cn/d/MDAwMDA3MzE=	Find out more
myeyeSDK	https://download.xm030.cn/d/MDAwMDA3MzI=	Find out more
For other related SDKs, please go to the secondary development platform (secondary development questions 400 and WeChat customer service will not be handled temporarily, please register on the website for consultation)	https://open.xmeye.net/	Find out more

PLAYERS CONVERTERS

Product firmware	The shared address of the network disk
Player General video file player (users play video files directly)	https://download.xm030.cn/d/MDAwMDA2NDg=
DISKPLAYER HARD DISK PLAYER (FOR HARD DISK PLAYINGTF CARD CONNECTION COMPUTER CAN NOT BE RECOGNIZED)	https://download.xm030.cn/d/MDAwMDE0MDM=

Alibi Security Firmware and Manuals 2024

admin — Fri, 15 Mar 2024 20:26:26 +0000

Alibi Security Firmware and Manuals 2024, Alibi Security is a trusted provider of security technology, cloud solutions, and growth enablement services—serving thousands of security professionals for more than 30 years. We are committed to quality, continuous innovation, and the investment in the PEOPLE, SOLUTIONS, and SUPPORT required to help our Dealer Partners succeed.

Alibi Vigilant

High-Performance Solutions
for any Security Challenge

Alibi solutions are designed – based on dealer feedback – to deliver the best possible user experience from installation to operations. Alibi Vigilant gear delivers high-resolution video security – from 2MP to 8MP – and flexible channel counts – 4CH to 128CH – to handle projects of all sizes. Alibi Vigilant gear is built with the latest features including Starlight chipsets, powerful video analytics, advanced compression, power-over-ethernet and more. Nearly every Alibi Vigilant product is NDAA compliant and are approved for use on federally-funded projects.

Alibi Hybrid Cloud

COMING SOON

Alibi Hybrid Cloud provides advance system health monitoring capabilities to proactively alert you when your system is not working properly. Additionally, cutting-edge Gun Detection analytics can be enabled to identify and alert if firearms are brandished in the field of view. AI-based analytics helps reduce false alarms by up to 95%.
Our solutions specialists will be on-site to answer any questions.

Powered by Actuate

Alibi Security Firmware and Manuals 2024

How to check your Alibi Witness firmware version

The firmware version that has been loaded on your recorder is noted on the large yellow sticker on the outside of your recorder box. You need to compare this version with the latest firmware available on-line by following these instructions.

Download the Alibi Firmware Upgrade Instructions for detailed information.

All available software and firmware downloads can be found on the Alibi Downloads Page.

Tirade WIP Series Firmware Update

As of May 2015, all Tirade WIP series wireless access points feature an updated firmware version, enhancing both performance and stability.

The latest version of Tirade firmware features an upgrade from iPoll to a proprietary iPoll2 transmission mode. iPoll2 transmission mode uses a centralized control scheme and ensures smooth packet transmission of voice, video, and data, and features a smarter polling method than iPoll—polling data more often.

If you have previously purchased Tirade WIP series wireless access points and are adding new units to expand your wireless security solution—please make sure that the firmware matches. Because iPoll2 is a proprietary format, all integrated Tirade WIP devices need to be running the latest version of firmware—to ensure seamless communication between devices.

Below are the Tirade firmware upgrade release notes, along with a link to firmware updating instructions.

NOTE: Before you begin any firmware updates, please read the entire set of instructions for updating the firmware.

Are You Running the Latest Tirade Firmware?

To ensure seamless communication between all Tirade devices, please verify that you’re using the latest (and most secure) firmware, we provide the following resources:

• Visit our current firmware page for latest releases, release notes and upgrade instructions, and read the entire set of instructions before performing a firmware update.

• Search for your product online, and select the “Resources” tab for all related SW releases and release notes

• Call our technical support team for assistance in performing the upgrade process

NOTE: NOTE: Upgrading to the latest version of firmware will also allow you to take advantage of new features and functionality that has been added to the software since you purchased or last upgraded your product.

Alibi Vigilant IP Camera Firmware

Looking for firmware? Find the latest firmware downloads, release notes and firmware instructions for current and discontinued Alibi Vigilant IP cameras in the following table.

IMPORTANT – Alibi Vigilant IP Camera Firmware Update:

We have released a new version of firmware for Alibi Vigilant IP cameras that fixes the ability to reset passwords for IP cameras. If you want to enable this functionality on installed Vigilant IP cameras, we recommend you click the following link to find complete directions to download the new software to upgrade your IP cameras.

Alibi Vigilant IP Camera Firmware Installation Instructions

Alibi Vigilant IP Camera Control 4 Connection Driver

If you have further questions, please contact Technical Support for assistance at 888.858.1442.

IPC_D1202 Firmware for the following camera models.

ALI-FB20-W, ALI-FB20, ALI-FB20-Z
ALI-FB40-W, ALI-FB40, ALI-FB40-Z
ALI-FD20-V, ALI-FD20-VZ
ALI-FD40-V, ALI-FD40-VZ
ALI-FT20
ALI-FT40

Firmware Download

Release Notes

Release Date

IPC_D1202.P72 Firmware

IPC_D1202.P37 Firmware

IPC_D1202.P72 Release Notes

IPC_D1202.P37 Release Notes

04/27/2021

11/9/2020

IPC-G6107 Firmware for the following camera models.

ALI-FB80
ALI-PD40-VZA
ALI-FD80-V
ALI-PT40-ZA
ALI-FT80
ALI-PB40-ZA
ALI-PB40-A
ALI-PD40-VA
ALI-PT40-A
ALI-PM40-A

Firmware Download

Release Notes

Release Date

IPC_G6107 P61 Firmware

IPC_G6107 P96 Firmware

IPC_G6107 P91 Firmware

IPC_G6107 P87 Firmware

IPC_G6107 P61 Release Notes

IPC_G6107 P96 Release Notes

IPC_G6107 P91 Release Notes

IPC_G6107 P87 Release Notes

06/2/2022

03/10/2022

04/28/2021

11/9/2020

DIPC-B1209 Firmware for the following camera models.

ALI-FB20-U
ALI-FD20-VU
ALI-FT20-U

Firmware Download

Release Notes

Release Date

DIPC-B1209.6.13 Firmware

IPC_D1209 Firmware

DIPC-B1209.6.13 Release Notes

IPC_D1209 Release Notes

7/4/2022

11/9/2020

DIPC-B1226 Firmware for the following camera models.

ALI-FB20-AW
ALI-FD20-VAW

.
Firmware Download	Release Notes	Release Date
DIPC-B1226.6.5 Firmware	DIPC-B1226.6.5 Release Notes	9/25/2023
DIPC-B1226.1.66 Firmware	DIPC-B1226.1.66 Release Notes	6/30/2022

DIPC-B1211 Firmware for the following camera models.

ALI-FB40-U

Firmware Download

Release Notes

Release Date

DIPC-B1211.6.18 Firmware

IPC_D1211 Firmware

DIPC-B1211.6.18 Release Notes

IPC_D1211 Release Notes

7/4/2022

11/9/2020

GIPC-B6102 Firmware for the following camera models.

ALI-PS40-A
ALI-PT40

Firmware Download

Release Notes

Release Date

GIPC-B6102.26.36 Firmware

GIPC-B6102.26.10 Firmware

GIPC-B6102.26.36 Release Notes

GIPC-B6102.26.10 Release Notes

04/27/2021

11/9/2020

GIPC-B6106 Firmware for the following camera models.

ALI-PF50-A
ALI-PB80
ALI-PT80
ALI-PZ50-ZA

Firmware Download

Release Notes

Release Date

GIPC-B6106.8.47 Firmware

GIPC-B6106.8.38 Firmware

GIPC-B6106.8.11 Firmware

GIPC-B6106.8.47 Release Notes

GIPC-B6106.8.38 Release Notes

GIPC-B6106.8.11 Release Notes

07/4/2022

04/27/2021

11/9/2020

CIPC-B2302 Firmware for the following camera model.

ALI-PZ51-UZA

ALI-PZ20-LUZAI

Firmware Download

Release Notes

Release Date

CIPC-B2302 9.5 Firmware

CIPC-B2302 5.8 Firmware

CIPC-B2302 9.5 Release Notes

CIPC-B2302 5.8 Release Notes

9/19/2023

7/11/2022

6/30/2022

4/12/2022

QIPC-B1203 Firmware for the following camera models.

ALI-XB80-ZA
ALI-XD80-VZA
ALI-XT80-ZA
ALI-XF120-A

Firmware Download

Release Notes

Release Date

QIPC_B1203.16.10 Firmware

QIPC_B1203.15.6 Firmware

QIPC_B1203.11.12 Firmware

QIPC_B1203.16.10 Release Notes

QIPC_B1203.15.6 Release Notes

QIPC_B1203.11.12 Release Notes

06/30/2022

05/17/2022

04/27/2021

11/9/2020

QIPC-B6209 Firmware for the following camera models.

ALI-XF120-VAI

.
Firmware Download	Release Notes	Release Date
QIPC_B6209.2.7 Firmware	QIPC_B6209.2.7 Release Notes	08/30/2023
QIPC_B6209.1.76 Firmware	QIPC_B6209.1.76 Release Notes	08/03/2023

QIPC-B6501 Firmware for the following camera models.

ALI-XF160-UA

.
Firmware Download	Release Notes	Release Date
QIPC-B6501.6.5 Firmware	QIPC-B6501.6.5 Release Notes	09/20/2023

QIPC-B2202 Firmware for the following camera models.

ALI-PZ21-UZA
ALI-PZ40-VUZAI
ALI-PB40-VUZAIE
ALI-PB80-VUZAIE

Firmware Download

Release Notes

Release Date

GIPC_B2202 9.5 Firmware

GIPC_B2202 7.11 Firmware

GIPC_B2202 6.31 Firmware

GIPC_B2202 5.8 Firmware

GIPC_B2202 3.75 Firmware

GIPC_B2202 9.5 Release Notes

GIPC_B2202 7.11 Release Notes

GIPC_B2202 6.31 Release Notes

GIPC_B2202 5.8 Release Notes

GIPC_B2202 3.75 Release Notes

9/19/2023

6/9/2023

2/22/2023

7/11/2022

6/30/2022

4/12/2022

1/17/2022

CIPC-B2302 Firmware for the following camera models.

ALI-PZ20-ZA

.
Firmware Download	Release Notes	Release Date
CIPC-B2301 Firmware	CIPC-B2301 Release Notes	11/9/2020

CIPC-B2302 Firmware for the following camera models.

ALI-PZ20-LZA

.
Firmware Download	Release Notes	Release Date
IPC_HCMN2103 Firmware	IPC_HCMN2103 Release Notes	11/9/2020

CIPC-B2302 Firmware for the following camera models.

ALI-PZ20-LUZAI

Firmware Download

Release Notes

Release Date

CIPC-B2302.6.63 Firmware

CIPC-B2302.3.86 Firmware

CIPC-B2302.6.63 Release Notes

CIPC-B2302.3.86 Release Notes

08/29/2022

08/19/2022

06/30/2021

QIPC-B8701 Firmware for the following camera models.

ALI-XF80-LA

Firmware Download

Release Notes

Release Date

QIPC-B8701.11.5 Firmware

QIPC-B8701.8.3 Firmware

QIPC-B8701.5.12 Firmware

QIPC-B8701.11.5 Release Notes

QIPC-B8701.8.3 Release Notes

QIPC-B8701.5.12 Release Notes

07/11/2022

06/30/2022

04/12/2022

04/27/2021

11/9/2020

DIPC-B1216 Firmware for the following camera models.

ALI-FB21-A
ALI-FB21-Z
ALI-FD21-V
ALI-FT21-A

Firmware Download

Release Notes

Release Date

DIPC-B1216.7.6 Firmware

DIPC-B1216.2.71 Firmware

DIPC-B1216.2.60 Firmware

DIPC-B1216.7.6 Release Notes

DIPC-B1216.2.71 Release Notes

DIPC-B1216.2.60 Release Notes

09/25/2023

06/30/2022

05/17/2022

10/11/2021

GIPC-B6202 Firmware for the following camera models.

ALI-FB21-UAI, ALI-FB41-UA, ALI-FB41-UZA
ALI-FD21-VUAI, ALI-FD41-UVZ, ALI-FD41-VU
ALI-FT21-UAI, ALI-FT40-UZA, ALI-FT41-UA
ALI-PB40-UAI, ALI-PB40-UAIE, ALI-PB40-UAIS, ALI-PB40-UZAI, ALI-PB40-VLUAI, ALI-PB40-VLUZAI
ALI-PB50-UAI, ALI-PB50-UZAI, ALI-PB50-VLUAI
ALI-PD40-VUAI, ALI-PD40-VUZAI, ALI-PD41-VUZAI
ALI-PD50-VUAI, ALI-PD50-VUZAI
ALI-PM41-VAI, ALI-PM40-UAI
ALI-PT40-UAI, ALI-PT40-UAIS, ALI-PT40-UZAI, ALI-PT40-VLUAI, ALI-PT40-VLUZAI
ALI-PT50-LUAI, ALI-PT50-UAI, ALI-PT50-UZAI
ALI-PZ50-LUZAIS

Firmware Download

Release Notes

Release Date

GIPC-B6202 13.2 Firmware

GIPC-B6202 12.5 Firmware

GIPC-B6202 9.5 Firmware

GIPC-B6202 5.92 Firmware

GIPC-B6202 5.88 Firmware

GIPC-B6202 5.87 Firmware

GIPC-B6202 5.65 Firmware

GIPC-B6202 5.26 Firmware

GIPC_B6202 Firmware

GIPC-B6202 13.2 Release Notes

GIPC-B6202 12.5 Release Notes

GIPC-B6202 9.5 Release Notes

GIPC-B6202 5.92 Release Notes

GIPC-B6202 5.88 Release Notes

GIPC-B6202 5.87 Release Notes

GIPC-B6202 5.65 Release Notes

GIPC-B6202 5.26 Release Notes

GIPC_B6202 Release Notes

01/12/2024

11/14/2023

08/30/2023

07/05/2023

02/23/2023

06/30/2022

04/13/2022

04/06/2022

03/21/2022

11/22/2021

10/11/2021

06/09/2021

GIPC-B6202 Firmware for the following camera models.

ALI-PB60-UA
ALI-PD60-VUA
ALI-PT60-UA
ALI-PB60-VUZA
ALI-PD60-VUZA
ALI-PT60-VUZA
ALI-PB60-UAB
ALI-PD60-VUAB
ALI-PT60-UAB

Firmware Download

Release Notes

Release Date

GIPC-B6202 12.5 Firmware

GIPC-B6202 5.92 Firmware

GIPC-B6202 5.88 Firmware

GIPC-B6202 5.87 Firmware

GIPC-B6202 5.65 Firmware

GIPC-B6202 12.5 Release Notes

GIPC-B6202 5.92 Release Notes

GIPC-B6202 5.88 Release Notes

GIPC-B6202 5.87 Release Notes

GIPC-B6202 5.65 Release Notes

09/25/2023

06/30/2022

04/14/2022

04/06/2022

03/21/2022

03/09/2022

GIPC-B6203 Firmware for the following camera models.

ALI-FB81-UA
ALI-FD81-VUA
ALI-FT81-UA
ALI-PF51-VA
ALI-PT50-VUAIF
ALI-PB50-UAIF
ALI-PB81-AI
ALI-PD81-AI
ALI-PT81-AI
ALI-PB80-VLUAI
ALI-PT80-VLUAI
ALI-XB81-UZAI
ALI-XD81-VUZAI
ALI-XT81-UZAI

Firmware Download

Release Notes

Release Date

GIPC-B6203.12.2 Firmware

GIPC-B6203.11.5 Firmware

GIPC-B6203.8.5 Firmware

GIPC-B6203.3.95 Firmware

GIPC-B6203.3.88 Firmware

GIPC-B6203.3.87 Firmware

GIPC-B6203.3.65 Firmware

GIPC-B6203.3.23 Firmware

GIPC-B6203.12.2 Release Notes

GIPC-B6203.11.5 Release Notes

GIPC-B6203.8.5 Release Notes

GIPC-B6203.3.95 Release Notes

GIPC-B6203.3.88 Release Notes

GIPC-B6203.3.87 Release Notes

GIPC-B6203.3.65 Release Notes

GIPC-B6203.3.23 Release Notes

12/07/2023

09/04/2023

07/05/2023

02/23/2023

12/19/2022

11/22/2022

06/30/2022

04/14/2022

04/06/2022

03/21/2022

11/22/2021

11/8/2021

GIPC-B6208 Firmware for the following camera model.

ALI-PF40-LUA

.
Firmware Download	Release Notes	Release Date
GIPC-B6208.1.68 Firmware	GIPC-B6208.1.68 Release Notes	06/30/2022

ANPR-B1103 Firmware for the following camera model.

ALI-XB20-VUZAI-ANPR

.
Firmware Download	Release Notes	Release Date
ANPR-B1103 1.1 Firmware	ANPR-B1103 1.1 Release Notes	07/18/2022

Alibi Vigilant Network Video Recorder Firmware

Looking for firmware? Find the latest firmware downloads, release notes and firmware instructions for current and discontinued Alibi Vigilant Recorders in the following table.

NVR-B3111 Firmware for the following Alibi Vigilant recorder models.

ALI-NR320P-8
ALI-NR640P-16

.
Firmware Download	Release Notes	Release Date
B3111.31.56 Firmware	B3111.31.56 Release Notes	12/28/2023
B3111.31.56 Firmware	B3111.31.56 Release Notes	3/16/2023
B3111.31.56 Firmware	B3111.31.56 Release Notes	6/30/2022
B3111.31.56 Firmware	B3111.31.56 Release Notes	6/2/2022
B3111.31.56 Firmware	B3111.31.56 Release Notes	4/26/2022
B3111.31.30 Firmware	B3111.31.30 Release Notes	1/17/2022
B3111.30.6 Firmware	B3111.30.6 Release Notes	09/28/2021
B3111.28.36 Firmware	B3111.28.36 Release Notes	04/27/2021

NVR-B3601 Firmware for the following Alibi Vigilant recorder models.

ALI-NR040F-1
ALI-NR080F-1
ALI-NR160F-2
ALI-NR160P-4
ALI-NR320P-4

.
Firmware Download	Release Notes	Release Date
B3601.38.26 Firmware	B3601.38.26 Release Notes	01/23/2024
B3601.38.26 Firmware	B3601.38.26 Release Notes	12/07/2023
B3601.38.23 Firmware	B3601.38.23 Release Notes	11/10/2023
B3601.31.56 Firmware	B3601.31.56 Release Notes	03/08/2023
B3601.31.56 Firmware	B3601.31.56 Release Notes	12/30/2022
B3601.31.56 Firmware	B3601.31.56 Release Notes	10/31/2022
B3601.31.56 Firmware	B3601.31.56 Release Notes	9/14/2022
B3601.31.56 Firmware	B3601.31.56 Release Notes	8/5/2022
B3601.31.56 Firmware	B3601.31.56 Release Notes	6/2/2022
B3601.31.52 Firmware	B3601.31.52 Release Notes	2/21/2022
B3601.31.30 Firmware	B3601.31.30 Release Notes	1/17/2022
B3601.30.6 Firmware	B3601.30.6 Release Notes	09/28/2021
B3601.26.36 Firmware	B3601.26.36 Release Notes	04/27/2021

NVR-B3613 Firmware for the following Alibi Vigilant recorder models.

ALI-NR041F-1
ALI-NR082F-2
ALI-NR162F-2
ALI-NR162P-4
ALI-NR322P-4
ALI-NR322P-8
ALI-NR641P-8

.
Firmware Download	Release Notes	Release Date
B3613.38.26 Firmware	B3613.38.26 Release Notes	01/30/2024
B3613.38.26 Firmware	B3613.38.26 Release Notes	12/29/2023
B3613.38.26 Firmware	B3613.38.26 Release Notes	12/07/2023
B3613.36.33 Firmware	B3613.36.33 Release Notes	09/11/2023
B3613.36.33 Firmware	B3613.36.33 Release Notes	06/29/2023
B3613.2.14 Firmware	B3613.2.14 Release Notes	11/30/2022
B3613.2.14 Firmware	B3613.2.14 Release Notes	10/26/2022

NVR-B3112 Firmware for the following Alibi Vigilant recorder models.

ALI-NR081F-2
ALI-NR161F-2
ALI-NR161P-4
ALI-NR321P-4

Firmware Download

Release Notes

Release Date

B3112.38.26 Release Notes

B3112.36.33 Release Notes

B3112.3.29 Release Notes

B3112.2.13 Release Notes

01/23/2024

12/29/2023

12/07/2023

06/29/2023

03/08/2023

12/22/2022

11/14/2022

9/26/2022

8/22/2022

6/29/2022

NVR-B5301 Firmware for the following Alibi Vigilant recorder models.

ALI-NR321P-8
ALI-NR640P-8

.
Firmware Download	Release Notes	Release Date
B5301.38.26 Firmware	B5301.38.26 Release Notes	01/23/2024
B5301.38.26 Firmware	B5301.38.26 Release Notes	12/29/2023
B5301.38.26 Firmware	B5301.38.26 Release Notes	12/07/2023
B5301.36.33 Firmware	B5301.36.33 Release Notes	06/29/2023
B5301.31.56 Firmware	B5301.31.56 Release Notes	12/30/2022
B5301.31.56 Firmware	B5301.31.56 Release Notes	11/23/2022
B5301.31.56 Firmware	B5301.31.56 Release Notes	10/27/2022
B5301.31.56 Firmware	B5301.31.56 Release Notes	9/14/2022
B5301.31.56 Firmware	B5301.31.56 Release Notes	8/4/2022
B5301.31.56 Firmware	B5301.31.56 Release Notes	6/30/2022
B5301.31.56 Firmware	B5301.31.56 Release Notes	6/2/2022
B5301.31.52 Firmware	B5301.31.52 Release Notes	2/21/2022
B5301.31.30 Firmware	B5301.31.30 Release Notes	1/17/2022
B5301.30.6 Firmware	B5301.30.6 Release Notes	09/28/2021

NVR-B5101 Firmware for the following Alibi Vigilant recorder models.

ALI-NR1280X-16

.
Firmware Download	Release Notes	Release Date
B5101.38.26 Firmware	B5101.38.26 Release Notes	01/23/2024
B5101.38.26 Firmware	B5101.38.26 Release Notes	12/29/2023
B5101.38.26 Firmware	B5101.38.26 Release Notes	12/07/2023
B5101.36.33 Firmware	B5101.36.33 Release Notes	06/30/2023
B5101.31.56 Firmware	B5101.31.56 Release Notes	12/30/2022
B5101.31.56 Firmware	B5101.31.56 Release Notes	10/31/2022
B5101.31.56 Firmware	B5101.31.56 Release Notes	9/14/2022
B5101.31.56 Firmware	B5101.31.56 Release Notes	8/4/2022
B5101.31.56 Firmware	B5101.31.56 Release Notes	06/30/2022
B5101.31.56 Firmware	B5101.31.56 Release Notes	06/2/2022
B5101.31.52 Firmware	B5101.31.52 Release Notes	02/21/2022
B5101.31.30 Firmware	B5101.31.30 Release Notes	01/17/2022
B5101.28.36 Firmware	B5101.28.36 Release Notes	04/27/2021

B3506 Firmware for the following Alibi Vigilant recorder models.

ALI-HR161F-2

.
Firmware Download	Release Notes	Release Date
B3506 2.21 Firmware	B3506 2.21 Release Notes	10/18/2023
B3506 2.20 Firmware	B3506 2.20 Release Notes	06/02/2023
B3506 2.15 Firmware	B3506 2.15 Release Notes	11/25/2022
B3506 2.13 Firmware	B3506 2.13 Release Notes	06/02/2022
B3506 Firmware	B3506 Release Notes	03/07/2022

B3502 Firmware for the following Alibi Vigilant recorder models.

ALI-HR160F-1

.
Firmware Download	Release Notes	Release Date
B3502.13.5 Firmware	B3502.13.5 Release Notes	06/02/2023
B3502.10.29 Firmware	B3502.10.29 Release Notes	11/02/2022
B3502.10.28 Firmware	B3502.10.28 Release Notes	06/2/2022

B3503 Firmware for the following Alibi Vigilant recorder models.

ALI-HR040F-1

.
Firmware Download	Release Notes	Release Date
B3503.13.5 Firmware	B3503.13.5 Release Notes	06/02/2023
B3503.10.29 Firmware	B3503.10.29 Release Notes	11/02/2022
B3503.10.28 Firmware	B3503.10.28 Release Notes	06/2/2022

B3519 Firmware for the following Alibi Vigilant recorder models.

ALI-HR042F-1

.
Firmware Download	Release Notes	Release Date
B3519.7.26Firmware	B3519.7.26 Release Notes	11/24/2023
B3519.3.10 Firmware	B3519.3.10 Release Notes	01/11/2023

B3503 Firmware for the following Alibi Vigilant recorder models.

ALI-HR080F-1

.
Firmware Download	Release Notes	Release Date
B3503.13.5 Firmware	B3503.13.5 Release Notes	06/02/2023
B3503.10.29 Firmware	B3503.10.29 Release Notes	11/02/2022
B3503.10.28 Firmware	B3503.10.28 Release Notes	10/25/2022
B3503.10.28 Firmware	B3503.10.28 Release Notes	06/2/2022

B3516 Firmware for the following Alibi Vigilant recorder model.

ALI-HR081F-1

.
Firmware Download	Release Notes	Release Date
B3516.2.0 Firmware	B3516.2.0 Release Notes	09/17/2022

B3520 Firmware for the following Alibi Vigilant recorder models.

ALI-HR082F-1

.
Firmware Download	Release Notes	Release Date
B3520.7.26 Firmware	B3520.7.26 Release Notes	11/24/23
B3520.3.10 Firmware	B3520.3.10 Release Notes	01/11/23

B3511 Firmware for the following Alibi Vigilant recorder models.

ALI-HR162F-1

.
Firmware Download	Release Notes	Release Date
B3511.13.5 Firmware	B3511.13.5 Release Notes	06/02/2023
B3511.10.28 Firmware	B3511.10.28 Release Notes	04/26/2022

B3507 Firmware for the following Alibi Vigilant recorder models.

ALI-HR162F-2

.
Firmware Download	Release Notes	Release Date
B3507.7.26 Firmware	B3507.7.26 Release Notes	11/24/23
B3507.3.20 Firmware	B3507.3.20 Release Notes	01/11/23

B3518 Firmware for the following Alibi Vigilant recorder models.

ALI-HR163F-1

.
Firmware Download	Release Notes	Release Date
B3518.1.21 Firmware	B3518.1.21 Release Notes	11/30/22

Alibi Witness Recorder Firmware and Manuals

Find the latest software for Alibi security video recorders including ACMS, firmware, power tools, Witness App and Mac and PC component downloads along with release notes and installation manuals.

ACMS Software for Alibi Recorders

Find the latest downloads for Alibi Central Management Software and installation manuals.

Alibi Witness Mobile App

Check out our page for the most current information on the Alibi Witness Mobile App.

Windows Codec Pack

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File Name	File Size	File Type
Windows Codec Pack	8769 KB	ZIP

Mac Web Components

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File Name	File Size	File Type
Mac Web Components	2933 KB	ZIP

Alibi Power Tools

colgroup>

File Name	File Size	File Type
Alibi Configuration Tool for Windows Alibi Configuration Tool for Mac The Alibi Configuration Tool searches for active Alibi devices on a local area network. Once discovered, online devices within your subnet will display network information, mac addresses, and firmware versions . This software can be used to configure key device parameters such as network settings, editing passwords, restoring default settings, and batch firmware upgrading.	61836 KB 18697 KB	ZIP ZIP
Alibi Discovery Tool for Windows Alibi Discovery Tool for Mac The Alibi Discovery Tool searches for active Alibi devices on a local area network. Once discovered, online devices within your subnet will display network information, mac addresses, and firmware versions . This software can be used to configure key device parameters such as network settings and editing passwords.	32107 KB 17411 KB	ZIP ZIP
Alibi Storage Calculator for Windows Alibi Storage Calculator for Mac Users can calculate HDD space / storage time and network bandwidth according to different camera channel counts, resolutions, codecs, and bit rate settings.	19808 KB 20559 KB	ZIP ZIP
Local Playback The Local Playback Tool allows the user to search the file structure of Alibi-initialized HDDs or micro SD cards. It enables searching of video by date and time, similar to the way NVRs or DVRs and software search. Alibi has a proprietary formatting and initialization process used to store video data on HDDs. This tool allows the user to search by date and time and not by file names, making it easier to locate specific video events.	48678 KB	ZIP
Remote Backup The Remote Backup Tool allows to create a video archive from one or multiple devices through a network connection using a dedicated Windows PC. A user can configure the size of storage space using the Windows PC architecture and processes. A schedule can be created to back up video files at specific times to optimize for network traffic or a manual back up can be initiated at any time.	21353 KB	ZIP
VS Player Media Player for video streams and export video files from Alibi products. Support fisheye expansion, digital zooming, merging files, format converting, and media streaming.	40738 KB	ZIP
VS Player for Mac Mac Media Player for video streams and export video files from Alibi products. Support fisheye expansion, digital zooming, merging files, format converting, and media streaming.	2.62 MB	ZIP

Alibi 3004 Digital Video Recorder

Includes SKUs – ALI-DVR3004H, ALI-DVR3008H, ALI-DVR3016H

colgroup>

File Name	File Size	File Type	Release Date
ALI-DVR3008H/16H Firmware V2.2.10 Build 141211	204733 KB	ZIP	12/11/14

Alibi 1004 Digital Video Recorder

Includes SKUs – ALI-DVR1004E

colgroup>

File Name	File Size	File Type	Release Date
Firmware V2.2.12 Build 150416	6969 KB	ZIP	04/16/15

Alibi Hybrid Series Video Recorder

Includes SKUs – ALI-HVR3004H, ALI-HVR3008H, ALI-HVR3016H, ALI-HVR5016H, ALI-TVR7032H

colgroup>

File Name	File Size	File Type	Release Date
ALI-TVR7032R Firmware V3.3.2 Build 170304	14563 KB	ZIP	03/4/17
ALI-TVR7032R V3.3.2 Build 170304 Release Notes	350 KB	PDF	03/4/17
Firmware V3.3.2 Build 160719	26474 KB	ZIP	07/19/16
Release Notes V3.3.2 Build 160719	164 KB	DOCX	07/19/16
Firmware V3.3.2 Build 151204	52756 KB	ZIP	12/04/15
Release Notes V3.3.2 Build 151204	18 KB	DOCX	12/04/15
Firmware V3.1.3 Build 150624	49069 KB	ZIP	06/24/15
Firmware V3.0.4 Build 141216	13442 KB	ZIP	12/16/14
Product Manual V3.0.4	116 KB	PDF	12/16/14

Alibi 3000 Series Network Video Recorders

Includes SKUs – ALI-NVR3004P, ALI-NVR3008P

colgroup>

File Name	File Size	File Type	Release Date
Firmware V2.2.3 Build 170719	12600 KB	ZIP	07/19/17
Release Notes V2.2.3 Build 170719	336 KB	PDF	07/19/17
Firmware V2.2.3 Build 160816	12988 KB	ZIP	08/16/16
Release NotesV2.2.3 Build 160816	205 KB	PDF	08/16/16
Firmware V2.2.3 Build 151118	12984 KB	ZIP	11/18/15
Firmware V2.2.3 Build 150624	12991 KB	ZIP	06/24/15
Firmware V2.2.3 Build 141208	13317 KB	ZIP	12/08/14

Alibi 3100 Series Network Video Recorders

Includes SKUs – ALI-NVR3104P, ALI-NVR3108P

colgroup>

File Name	File Size	File Type	Release Date
Firmware V3.3.4 Build 160720	13743 KB	ZIP	07/20/16
Release Notes V3.3.4 Build 160720	164 KB	DOCX	07/20/16
Firmware V3.3.4 Build 160323	13743 KB	ZIP	03/23/16
Firmware V3.3.4 Build 151127	14315 KB	ZIP	11/27/15
Product Manual V3.3.4	8573 KB	PDF	01/06/16
Release Notes V3.3.4 Build 151127	204 KB	PDF	11/27/15

Alibi 3304 Network Video Recorders

Includes SKUs – ALI-NVR3304P

colgroup>

File Name	File Size	File Type	Release Date
Firmware V3.4.98	22666 KB	ZIP	02/28/18
V3.4.98 Release Notes	354 KB	PDF	02/28/18
Firmware V3.4.95	24700 KB	ZIP	11/07/17
V3.4.95 Release Notes	346 KB	PDF	11/07/17
V3.4.95 Manual	16817 KB	PDF	11/07/17
Firmware V3.4.9 Build 170228	24197 KB	ZIP	02/28/17
V3.4.9 Build 170228 Release Notes	354 KB	PDF	02/28/17
V3.4.90 Build 170228 Manual	16406 KB	PDF	02/28/17
Firmware V3.4.6 Build 160913	19905 KB	ZIP	09/13/16
V3.4.6 Build 160913 Release Notes	205 KB	PDF	09/13/16
Firmware V3.4.6 Build 160606	19830 KB	ZIP	06/16/16
V3.4.6 Build 160606 Release Notes	164 KB	DOCX	06/16/16
Product Manual V3.4.6	12990 KB	PDF	06/16/16

Alibi 3308, 3316 Network Video Recorders

Includes SKUs – ALI-NVR3308P, ALI-NVR3316P

colgroup>

File Name	File Size	File Type	Release Date
Firmware V4.30.005 Build 210305 IMPORTANT: NVR must have firmware version V4.21.005 or higher installed to support SmartSense cameras. You MUST update to V4.1.50_181213 before upgrading to this version.	50.2 MB	ZIP	4/27/21
V4.30.005 Release Notes	548 KB	PDF	4/27/21
V4.30.005 Manual	7.51 MB	PDF	4/27/21
Firmware V4.21.005 Build 201016 IMPORTANT: NVR must have firmware version V4.21.005 or higher installed to support SmartSense cameras. You MUST update to V4.1.50_181213 before upgrading to this version.	50.8 MB	ZIP	10/21/20
V4.21.005 Release Notes	539 KB	PDF	10/21/20
Firmware V4.21.005 IMPORTANT: NVR must have firmware version V4.21.005 or higher installed to support SmartSense cameras. You MUST update to V4.1.50_181213 before upgrading to this version.	48.6 MB	ZIP	6/19/20
V4.21.005 Release Notes	122 KB	PDF	6/19/20
V4.21.005 Manual	12640 KB	PDF	11/22/19
Firmware V4.1.50 IMPORTANT: Before updating, ensure the admin password has been changed from the default password supported in previous revisions and is at least 8 characters.	49214 KB	ZIP	12/13/18
V4.1.50 Release Notes	424 KB	PDF	12/13/18
V4.1.50 Manual	10179 KB	PDF	11/09/18
Firmware V3.4.98	38113 KB	ZIP	02/28/18
V3.4.98 Release Notes	354 KB	PDF	02/28/18
Firmware V3.4.95	24700 KB	ZIP	11/07/17
V3.4.95 Release Notes	346 KB	PDF	11/07/17
V3.4.95 Manual	16817 KB	PDF	11/07/17
Firmware V3.4.90 Build 170531	39405 KB	ZIP	05/31/17
V3.4.90 Build 170531 Release Notes	340 KB	PDF	05/31/17
Firmware V3.4.90 Build 170228	39396 KB	ZIP	02/28/17
V3.4.90 Build 170228 Release Notes	176 KB	PDF	02/28/17
V3.4.90 Build 170228 Manual	16406 KB	PDF	02/28/17
Firmware V3.4.6 Build 160913	36962 KB	ZIP	09/13/16
V3.4.6 Build 160913 Release Notes	204 KB	PDF	09/13/16
Firmware V3.4.6 Build 160606	19830 KB	ZIP	06/16/16
V3.4.6 Build 160606 Release Notes	164 KB	DOCX	06/16/16
Product Manual V3.4.6	25538 KB	PDF	06/16/16

Alibi 5000 & 7000 Series Network Video Recorders

Includes SKUs – ALI-NVR5016P, ALI-NVR5032P, ALI-NVR5116P, ALI-NVR5132P, ALI-NVR7032R

colgroup>

File Name	File Size	File Type	Release Date
Firmware V3.3.4 Build 160719	22395 KB	ZIP	07/19/16
Release Notes V3.3.4 Build 160719	164 KB	DOCX	07/19/16
Firmware V3.3.4 Build 160427	22482 KB	ZIP	04/27/16
Release Notes V3.3.4 Build 160427	203 KB	PDF	04/27/16
No Resources fix explanation	361 KB	PDF	04/27/16
7000 Series Firmware V3.3.4 Build 160323	22395 KB	ZIP	03/23/16
Firmware V3.3.4 Build 151215	45622 KB	ZIP	12/15/15
Product Manual V3.3.4	8573 KB	PDF	01/06/16
Release Notes V3.3.4 Build 151215	202 KB	PDF	12/15/15
Firmware V3.3.4 Build 151118	45715 KB	ZIP	11/18/15
Release Notes V3.3.4 Build 151118	164 KB	DOCX	11/18/15
Firmware V3.3.4 Build 151118	45715 KB	ZIP	11/18/15
Product Manual V3.3.4	25615 KB	PDF	01/06/16
Release Notes V3.3.4 Build 151118	164 KB	DOCX	11/18/15
Firmware V3.1.1 Build 141221	19749 KB	ZIP	12/21/14
Firmware V3.1.1 Build 150914	19410 KB	ZIP	09/14/15
Firmware V3.1.1 Build 140710	19295 KB	ZIP	07/10/14
Release Notes V3.1.1 Build 140710	34 KB	PDF	07/10/14

Alibi 3404 Network Video Recorder

Includes SKUs – ALI-NVR3404P

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File Name	File Size	File Type	Release Date
Firmware V4.30.005 Build 210305	29.4 MB	ZIP	4/27/21
V4.30.005 Release Notes	523 KB	PDF	4/27/21

Alibi 5X & 7X Series Network Video Recorders

Includes SKUs – ALI-NVR5216P, ALI-NVR5232P, ALI-NVR5316P, ALI-NVR5332P, ALI-NVR7132R, ALI-NVR7164R, ALI-NVR7232R

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File Name	File Size	File Type	Release Date
Firmware V4.50 Build 210607 IMPORTANT: NVR must have firmware version V4.21.005 or higher installed to support SmartSense cameras. You MUST update to 4.21.005_210305 before upgrading to this version	50.6 MB	ZIP	07/02/21
V4.50 Build 210607 Manual	13.1 MB	PDF	08/18/21
V4.50 Build 210607 Release Notes	600 KB	PDF	07/02/21
Firmware V4.21.005 Build 210305 IMPORTANT: NVR must have firmware version V4.21.005 or higher installed to support SmartSense cameras. You MUST update to V4.1.50_181213 before upgrading to this version.	48.8 MB	ZIP	03/05/21
V4.21.005 Release Notes	308 KB	DOCX	03/05/21
Firmware V4.21.005 Build 201016 IMPORTANT: NVR must have firmware version V4.21.005 or higher installed to support SmartSense cameras. You MUST update to V4.1.50_181213 before upgrading to this version.	50.8 MB	ZIP	10/21/20
V4.21.005 Release Notes	539 KB	PDF	10/21/20
Firmware V4.21.005 IMPORTANT: NVR must have firmware version V4.21.005 or higher installed to support SmartSense cameras. You MUST update to V4.1.50_181213 before upgrading to this version.	48.6 MB	ZIP	6/19/20
V4.21.005 Release Notes	122 KB	PDF	6/19/20
Firmware V4.1.50 IMPORTANT: Before updating, ensure the admin password has been changed from the default password supported in previous revisions and is at least 8 characters.	49214 KB	ZIP	12/13/18
V4.1.50 Release Notes	424 KB	PDF	12/13/18
V4.1.50 Manual	10179 KB	PDF	11/09/18
Firmware V3.4.98	38113 KB	ZIP	02/28/18
V3.4.98 Release Notes	354 KB	PDF	02/28/18
Firmware V3.4.95	24700 KB	ZIP	11/07/17
V3.4.95 Release Notes	346 KB	PDF	11/07/17
V3.4.95 Manual	16817 KB	PDF	11/07/17
Firmware V3.4.90 Build 170531	39405 KB	ZIP	05/31/17
V3.4.90 Build 170531 Release Notes	340 KB	PDF	05/31/17
Firmware V3.4.90 Build 170228	39396 KB	ZIP	02/28/17
V3.4.90 Build 170228 Release Notes	176 KB	PDF	02/28/17
V3.4.90 Build 170228 Manual	16406 KB	PDF	02/28/17
Firmware V3.4.70 Build 160825	37478 KB	ZIP	08/25/16
V3.4.70 Build 160825 Release Notes	207 KB	PDF	08/25/16
Product Manual V3.4.70	15161 KB	PDF	09/29/16
Firmware V3.4.70 Build 160630	37398 KB	ZIP	06/30/16
V3.4.70 Build 160630 Release Notes	164 KB	DOCX	06/30/16
Firmware V3.3.7	52004 KB	ZIP	04/25/16
Release Notes V3.3.7	203 KB	PDF	04/25/16
Product Manual V3.3.7	14442 KB	PDF	04/25/16

Alibi 7100 Series 128-Channel NVR with RAID

SKUs – ALI-NVR71128R

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File Name	File Size	File Type	Release Date
Firmware V4.51.127 IMPORTANT: NVR must upgrade to version V4.1.66 before upgrading.	114 MB	ZIP	8/31/22
V4.51.127 Release Notes	162KB	PDF	8/31/22
Firmware V4.1.66 IMPORTANT: NVR must have firmware version V4.1.63 or higher installed to support SmartSense cameras.	75.1 MB	ZIP	5/6/20
V4.1.66 Release Notes	196KB	PDF	5/6/20
Firmware V4.1.63 IMPORTANT: NVR must have firmware version V4.1.63 or higher installed to support SmartSense cameras.	82.5 MB	ZIP	10/7/19
V4.1.63 User Manual	11.9 MB	PDF	11/6/20
V4.1.63 Release Notes	56 KB	PDF	10/7/19
Firmware Manual v3.6.22	14887 KB	PDF	03/27/18

Alibi QVRs

SKUs – ALI-QVR3004H, ALI-QVR3008H, ALI-QVR3016H

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File Name	File Size	File Type	Release Date
Firmware v3.4.80 Build 170302	40402 KB	ZIP	03/02/17
Firmware v3.4.80 Build 170302 Release Notes	359 KB	PDF	03/02/17
Product Manual V3.4.80	15010 KB	PDF	03/02/17
Firmware v3.4.7 Build 160926	14500 KB	ZIP	09/26/2016
Firmware v3.4.7 Release Notes	209 KB	PDF	09/26/2016
Product Manual V3.4	13542 KB	PDF	09/26/2016

SKUs – ALI-QVR3104, ALI-QVR3108, ALI-QVR4104

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File Name	File Size	File Type	Release Date
Firmware V4.20.000 200110 IMPORTANT: Do not use Alibi Config Tool to upgrade firmware. Please perform upgrade using USB flash drive or web browser only.	45.9 MB	ZIP	01/09/20
Manual V4.20.000 200110	11.3 MB	PDF	02/10/20
Release Notes V4.20.000 200110	106 KB	PDF	01/09/20
Firmware v3.5.37 Build 181227	43721 KB	ZIP	12/7/18
Firmware Manual v3.5.37	12.3 MB	PDF	4/30/2019
Firmware v3.5.37 Build 181227 Release Notes	62 KB	PDF	12/7/18
Firmware v3.5.31 Build 180109	15290 KB	ZIP	01/09/18
Firmware v3.5.37 Build 181227	43721 KB	ZIP	12/7/18
Firmware v3.5.37 Build 181227 Release Notes	62 KB	PDF	12/7/18
Firmware v3.5.31 Build 180109 Release Notes	62 KB	PDF	01/09/18

SKU – ALI-QVR4008H

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File Name	File Size	File Type	Release Date
Firmware v3.4.80 Build 170302	40402 KB	ZIP	03/02/17
Firmware v3.4.80 Build 170302 Release Notes	359 KB	PDF	03/02/17
Product Manual V3.4.80	15010 KB	PDF	03/02/17
Firmware V3.4.4	81301 KB	ZIP	06/24/2016
Firmware V3.4.4 Release Notes	164 KB	DOCX	06/24/2016
Product Manual V3.4	32548 KB	PDF	06/03/2016

SKU – ALI-QVR4016H

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File Name	File Size	File Type	Release Date
Firmware v3.4.80 Build 170302	40402 KB	ZIP	03/02/17
Firmware v3.4.80 Build 170302 Release Notes	359 KB	PDF	03/02/17
Product Manual V3.4.80	15010 KB	PDF	03/02/17
Firmware V3.4.5 160628	14684 KB	ZIP	06/28/2016
Release Notes V3.4.5 160628	206 KB	PDF	06/28/2016
Firmware V3.4.5 160601	14684 KB	ZIP	06/01/2016
Release Notes V3.4.5 160601	206 KB	PDF	06/01/2016
Product Manual V3.4	13542 KB	PDF	06/03/2016

SKUs – – ALI-QVR3116, ALI-QVR4108, ALI-QVR4116

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File Name	File Size	File Type	Release Date
Firmware V4.20.000 200110 IMPORTANT: Do not use Alibi Config Tool to upgrade firmware. Please perform upgrade using USB flash drive or web browser only.	45.9 MB	ZIP	01/09/20
Manual V4.20.000 200110	11.3 MB	PDF	02/10/20
Release Notes V4.20.000 200110	106 KB	PDF	01/09/20
Firmware v3.5.37 Build 181227	43721 KB	ZIP	12/7/18
Firmware Manual v3.5.37	12.3 MB	PDF	4/30/2019
Firmware v3.5.37 Build 181227 Release Notes	62 KB	PDF	12/7/18
Firmware v3.5.31 Build 180109	17044 KB	ZIP	01/09/18
Firmware v3.5.31 Build 180109 Release Notes	62 KB	PDF	01/09/18

SKU – ALI-QVR3204

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File Name	File Size	File Type	Release Date
Firmware V4.21.002 Build 210304 IMPORTANT: NVR must have firmware version V4.21.005 or higher installed to support SmartSense cameras. You MUST update to V4.1.50_181213 before upgrading to this version.	48.8 MB	ZIP	03/05/21
V4.21.002 Release Notes	307 KB	DOCX	03/04/21
Firmware V4.21 User Manual	11.2 MB	PDF	12/3/20

SKU – ALI-QVR3208, ALI-QVR4204H

colgroup>

File Name	File Size	File Type	Release Date
Firmware V4.21.002 Build 210304 IMPORTANT: NVR must have firmware version V4.21.005 or higher installed to support SmartSense cameras. You MUST update to V4.1.50_181213 before upgrading to this version.	14.3 MB	ZIP	03/05/21
V4.21.002 Release Notes	307 KB	DOCX	03/04/21
Firmware V4.21 User Manual	11.2 MB	PDF	12/3/20

SKU – ALI-QVR3216H, ALI-QVR4208H, ALI-QVR4216H

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File Name	File Size	File Type	Release Date
Firmware V4.21.002 Build 210304 IMPORTANT: NVR must have firmware version V4.21.005 or higher installed to support SmartSense cameras. You MUST update to V4.1.50_181213 before upgrading to this version.	19 MB	ZIP	03/05/21
V4.21.002 Release Notes	307 KB	DOCX	03/04/21
Firmware V4.21 User Manual	11.2 MB	PDF	12/3/20

SKU – ALI-QVR5016H

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File Name	File Size	File Type	Release Date
Firmware V3.4.80 170302	32559 KB	ZIP	03/02/17
Release Notes V3.4.80 170302	358 KB	PDF	03/02/17
Product Manual V3.4.80	15010 KB	PDF	03/02/17
Firmware V3.4.6 160711	30564 KB	ZIP	07/11/2016
Release Notes V3.4.6 160711	203 KB	PDF	07/11/2016
Product Manual V3.4	13542 KB	PDF	09/26/2016

Alibi QVR5116H Network Video Recorder

Includes SKUs – ALI-QVR5116H

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File Name	File Size	File Type	Release Date
Firmware V4.20.000 200110 IMPORTANT: Do not use Alibi Config Tool to upgrade firmware. Please perform upgrade using USB flash drive or web browser only.	31.9 MB	ZIP	01/09/20
Manual V4.20.000 200110	12.7 MB	PDF	02/10/20
Release Notes V4.20.000 200110	106 KB	PDF	01/09/20
Firmware V3.5.37 181107	32865 KB	ZIP	02/04/19
Release Notes V3.5.37 181107	577 KB	PDF	02/04/19

Alibi QVR5132H Network Video Recorder

Includes SKUs – ALI-QVR5132H

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File Name	File Size	File Type	Release Date
Firmware V4.20.000 200110 IMPORTANT: Do not use Alibi Config Tool to upgrade firmware. Please perform upgrade using USB flash drive or web browser only.	32.7 MB	ZIP	01/09/20
Manual V4.20.000 200110	11.3 MB	PDF	02/10/20
Release Notes V4.20.000 200110	106 KB	PDF	01/09/20
Firmware V3.5.50 181124	34228 KB	ZIP	02/04/19
Release Notes V3.5.50 181124	582 KB	PDF	02/04/19

Alibi Witness IP Camera Firmware and Manuals

Looking for firmware? Find the latest firmware downloads, release notes and firmware instructions for current and discontinued Alibi IP cameras.

Alibi IP Camera Network Setup Guide

File Name	File Size	File Type	Release Date
Alibi IP Camera Network Setup Guide	1.21 MB	PDF	8/10/18

Alibi NS20, NS21, NS40, NS41 Series Network IP Cameras

Includes SKUs – ALI-NS1025VR, ALI-NS2012R, ALI-NS2012VR, ALI-NS2112VR, ALI-NS2122VR, ALI-NS2013VR, ALI-NS2023R, ALI-NS2014VR, ALI-NS2024R, ALI-NS2114VR, ALI-NS2015VR, ALI-NS2015VRB, ALI-NS2025R, ALI-NS2025RB, ALI-NS2016VR, ALI-NS2016VRB, ALI-NS2026R, ALI-NS2036VR, ALI-NS2036R, ALI-NS2018VR, ALI-NS2028R, ALI-NS2118VR, ALI-NS2128R, ALI-NS2038R, ALI-NS4012R, ALI-NS4022R, ALI-NS4112R, ALI-NS4013R, ALI-NS4023R, ALI-NS4014R, ALI-NS4024R, ALI-NS4114R, ALI-NS4015R, ALI-NS4015RB, ALI-NS4025R, ALI-NS4016R, ALI-NS4016RB, ALI-NS4026R, ALI-NS4036R, ALI-NS4018R, ALI-NS4028R, ALI-NS4118R, ALI-NS4128R, ALI-NS4038R

File Name	File Size	File Type	Release Date
Firmware V5.5.82	28.7 MB	ZIP	04/26/19
Firmware V5.5.82 Release Notes	55 KB	PDF	04/26/19
Firmware V5.5.82 Manual	5.41 MB	PDF	10/26/19
Alibi IP Camera Control 4 Driver	153 KB	ZIP	12/3/18
Alibi IP Camera FW 5.5.82	28.7 MB	ZIP	2/27/19
Release Notes FW 5.5.82	59 KB	PDF	2/27/19
Alibi IP Camera FW 5.5.61	28.2 MB	ZIP	12/3/18
Release Notes FW 5.5.61	414 KB	PDF	12/3/18
Alibi IP Camera FW 5.5.51	28.8 MB	ZIP	5/24/18

Alibi NS1028VR

Includes SKUs – ALI-NS1028VR

File Name	File Size	File Type	Release Date
Firmware V5.5.94	151 MB	ZIP	11/12/21
Firmware V5.5.94 Release Notes	12.6 KB	DOCX	11/12/21

Alibi 7012 Series Network IP Cameras

Includes SKUs ALI-NS7012R, ALI-NP7012RT

File Name	File Size	File Type	Release Date
Alibi IP Camera FW 5.4 Manual	4.21 MB	PDF	10/13/17
ALI-NS7012R Firmware V5.2.10 Build 160223	15798 KB	ZIP	02/23/16
ALI-NS7012R V5.2.10 Build 160223 Release Notes	164 KB	DOCX	02/23/16
ALI-NS7012R Firmware V5.2.10 Build 160202	15797 KB	ZIP	02/02/16
ALI-NP7012RT Firmware V5.3.0 Build 150928	18624 KB	ZIP	09/28/15

Alibi 7022 Series Network IP Cameras

Includes SKUs ALI-NP7022RT

File Name	File Size	File Type	Release Date
ALI-NP7022RT Firmware V5.6.0 Build 190130	110 MB	ZIP	9/27/19

Alibi NS Series Network IP Cameras

Includes SKUs ALI-NS1012VR, ALI-NS1014VR, ALI-NS1022R, ALI-NS1024VR, ALI-NS1032VR, ALI-NS1034R, ALI-NS1044VR, ALI-NS3012R, ALI-NS3014R, ALI-NS3022R, ALI-NS3024R, ALI-NS3034R

File Name	File Size	File Type	Release Date
Alibi IP Camera FW 5.4 Manual	4.21 MB	PDF	10/13/17
Firmware V5.4.4 Build 170307	25711 KB	ZIP	03/07/17
Release Notes V5.4.4 Build 170307	343 KB	PDF	03/07/17
Firmware V5.3.9 Build 160824	23094 KB	ZIP	08/24/16
Release Notes V5.3.9 Build 160824	208 KB	PDF	08/24/16
Firmware V5.3.9 Build 160511	23199 KB	ZIP	05/11/16
V5.3.9 Build 160511 Release Notes	164 KB	DOCX	05/11/16
Firmware V5.3.9 Build 160310	23189 KB	ZIP	03/10/16
Release Notes V5.3.9 Build 160310	163 KB	DOCX	03/10/16
Release Notes V5.3.4 Build 150109	202 KB	PDF	01/09/15
Firmware V5.3.3 Build 160105	22321 KB	ZIP	01/05/16
Release Notes V5.3.3 Build 160105	201 KB	PDF	01/05/16
Product Manual V2	8563 KB	PDF	10/09/15

Alibi ALI-NS1132VR IP Camera

Includes SKU ALI-NS1132VR

File Name	File Size	File Type	Release Date
Firmware V5.5.80 190425	13.5 MB	ZIP	04/26/19
Firmware V5.5.80 Release Notes	50.9 KB	PDF	04/26/19

Alibi ALI-NS1144VR, ALI-NS3134R IP Cameras

Includes SKU ALI-NS1144VR, ALI-NS3134R

File Name	File Size	File Type	Release Date
Firmware V5.5.80 190416	20.2 MB	ZIP	04/26/19
Firmware V5.5.80 Release Notes	50.8 KB	PDF	04/26/19

Alibi ALI-NP1028VR IP Camera

Use with SKU ALI-NP1028VR

File Name	File Size	File Type	Release Date
Firmware V5.5.84 210929	55.7 MB	ZIP	10/09/21
Firmware V5.5.84 Release Notes	12.6 KB	DOCX	10/09/21
Firmware V5.5.84 200922	55.7 MB	ZIP	10/20/20
Firmware V5.5.84 Release Notes	53.4 KB	PDF	10/20/20

Alibi ALI-NP7022RT-B IP Camera

Use with SKU ALI-NP7022RT-B

File Name	File Size	File Type	Release Date
ALI-NP7022RT-B Firmware V5.5.24 Build 210928	161 MB	ZIP	10/11/21
ALI-NP7022RT-B Release Notes V5.5.24 Build 210928	12.7 KB	DOCX	10/11/21
Firmware V5.5.24 200922	161 MB	ZIP	10/20/20
Firmware V5.5.24 Release Notes	53.4 KB	PDF	10/20/20

Alibi NP (10 & 30 Series) Network IP Cameras

Includes SKUs ALI-NP1013VRH, ALI-NP1016VRH, ALI-NP3013RH, ALI-NP3016RH, ALI-NP3012RH

File Name	File Size	File Type	Release Date
Firmware V5.4.5	21.3 MB	ZIP	04/26/19
Firmware V5.4.5 Release Notes	52.5 DB	PDF	04/26/19
Firmware	21846 KB	ZIP	06/22/2018
Alibi IP Camera FW 5.4 Manual	4.21 MB	PDF	10/13/17
Firmware V5.4.0 Build 170307	21845 KB	ZIP	03/07/17
Release Notes V5.4.0 Build 170307	342 KB	PDF	03/07/17
Firmware V5.3.4 Build 160824	22472 KB	ZIP	08/24/16
Release Notes V5.3.4 Build 160824	207 KB	PDF	08/24/16
Firmware V5.3.4 Build 151109	22575 KB	ZIP	11/09/15
Release Notes V5.3.4 Build 150109	202 KB	PDF	01/09/15
Product Manual V5.3.4	7627 KB	PDF	12/08/15

Alibi NP (70 Series) Network IP Cameras

Includes SKU ALI-NP7012RT

File Name	File Size	File Type	Release Date
Alibi IP Camera FW 5.4 Manual	4.21 MB	PDF	10/13/17
Firmware V5.3.0 Build 150928	18624 KB	ZIP	09/28/15
Release Notes V5.3.0 Build 150928	164 KB	DOCX	09/28/15
Product Manual V5.3.4	7627 KB	PDF	12/08/15

Alibi NZ60 Base Station for ALI-NZ60 Series Mini IP Cameras

Includes SKU ALI-NZ60

File Name	File Size	File Type	Release Date
Firmware 20170505	25.2 MB	ZIP	04/26/19

Alibi IPZ Series Network IP PTZ Cameras

Includes SKUs ALI-IPZ5030T, ALI-IPZ5030RT

File Name	File Size	File Type	Release Date
Alibi IP Camera FW 5.4 Manual	4.21 MB	PDF	10/13/17
Firmware V5.1.5 Build 150527	14062 KB	ZIP	05/27/15
Product Manual V5.3.4	7627 KB	PDF	12/08/15

Alibi IPC 3000 Series Network IP Cameras

Includes SKUs – ALI-IPU3013R, ALI-IPU3030R, ALI-IPV3013R, ALI-IPV3030R, ALI-IPD3030R, ALI-IPV3030RV, ALI-IPU3030RV, ALI-IPU3130R, ALI-IPU3230R, ALI-IPV3113R, ALI-IPV3130R

File Name	File Size	File Type	Release Date
Alibi IP Camera FW 5.4 Manual	4.21 MB	PDF	10/13/17
Firmware V5.2.0 Build 150525	16122 KB	ZIP	05/25/15
Release Notes V5.2.0 Build 150525	163 KB	DOCX	05/25/15

Alibi IPC 5000 Series Network IP Cameras

Includes SKUs – ALI-IPV5030RMH, ALI-IPU5030RMH

File Name	File Size	File Type	Release Date
Alibi IP Camera FW 5.4 Manual	4.21 MB	PDF	10/13/17
Firmware V5.2.0 Build 150525	12025 KB	ZIP	05/25/15
Release Notes V5.2.0 Build 150525	163 KB	DOCX	05/25/15

2MP IP Dome 75′ IR 2.8mm DWDR H.264+

Includes SKU – ALI-NS1002VR

File Name	File Size	File Type	Release Date
Firmware V5.5.4 Build 210929	13 MB	ZIP	10/01/21
Release Notes V5.5.4 Build 210929	12.6 KB	DOCX	10/01/21

MP Starlight 165 Feet IR WDR IP Bullet Camera with Siren and Lights

Includes SKU – ALI-NS4224RI

File Name	File Size	File Type	Release Date
Firmware V5.5.131 Build 210928	70 MB	ZIP	10/01/21
Release Notes V5.5.131 Build 210928	12.6 KB	DOCX	10/01/21

Alibi Fisheye Cameras

Includes SKUs – ALI-NS1006RP, ALI-NS1006VRP, ALI-NS1012VRP

File Name	File Size	File Type	Release Date
Firmware V5.5.73 Build 200925	41.2 MB	ZIP	10/14/20
Firmware V5.5.73 Build 200925 Release Notes	69 KB	PDF	10/14/20
Firmware V5.5.73 Build 191104	42.5 MB	ZIP	11/19/19

Includes SKUs – ALI-IPV5060RP

File Name	File Size	File Type	Release Date
Alibi IP Camera FW 5.4 Manual	4.21 MB	PDF	10/13/17
Firmware V5.4.14 Build 170526	23472 KB	ZIP	05/26/17
Firmware V5.4.14 Build 160901	23835 KB	ZIP	09/01/16
Release Notes V5.4.14 Build 160901	202 KB	PDF	09/01/15
Firmware V5.3.5 Build 160220	38530 KB	ZIP	02/20/16
Release Notes V5.3.4 Build 150109	202 KB	PDF	01/09/15
Firmware V5.0.9 Build 150430	12025 KB	ZIP	04/30/15
Release Notes V5.0.9 Build 150430	163 KB	DOCX	04/30/15
Product Manual V5.3.4	7627 KB	PDF	12/08/15

Lorex Cloud App Full Guide 2024

admin — Fri, 08 Mar 2024 18:13:23 +0000

Lorex Cloud App Full Guide 2024, A professional app for professional security camera systems. Lorex Cloud keeps you connected no matter where life takes you. Whether you’re looking to record straight to the cloud, or add cloud backup to your local storage so you can access your Lorex NVR remotely, we can do both!

Videoloft removes the need for a local recorder – simplifying the installation, saving space on-site and removing the risk of your recorder being damaged or tampered with.

Alternatively, you may still want to keep your Lorex NVR/DVR and back-up your recorder to the cloud. It takes minutes to set up – all you need to do is connect the Videoloft Cloud Adapter to the same network as your recorder.

1. Lorex Cloud‎ Setup (For Recorders)

Prerequisites:

• See your recorder’s instruction manual to set up your security system.

• Connect your recorder to your router using an Ethernet cable (included). * Upgrade your recorder to the latest firmware version.

• Download the latest version of the Lorex Cloud app from the App Store or Google Play Store.

NOTE

• Up to 3 authorized users can access the remotely connected security system at the same time using the Lorex Cloud app.

• The app will ask for permission to send push notifications and to access Photos. It will only send notifications if you enable motion-activated push notifications in the Push Config menu. It needs access to Photos to save snapshots and video clips to the local storage on your mobile device.

The first time you power up your system, you will be asked to create a new, secure password. Follow the instructions below for remote access to your security system after you have created a new secure system password through your recorder.

1.Download and install the free Lorex Cloud app from the App Store or Google Play Store.

2.Tap the Lorex Cloud icon to open the app.

3.Tap Live view iconthen device list icon

4.Tap DVR/NVR/IP Camera.

6.Configure the following:

• Register Mode: Select Device ID.

• Name: Choose a name for your system of your choice.

• Device ID: Tap the QR code icon ()

and line up the QR code on the top of your system using the camera on your mobile device.

OR Under Device ID, manually enter the Device ID printed on the label.

• Client Port: Enter the client port (default: 35000 ).

• User Name: Enter the system’s user name (default: admin ).

• Password: Enter the system’s password (your new, secure password created during initial recorder setup).

NOTE If you are accessing your system for the first time, you must create a new password through your recorder. See your recorder’s instruction manual for more details.

• Tap Connect. The app opens in Live View and streams video from your cameras.

How to Change or Reset Your Recorder’s Password (Compatible with Lorex Cloud App)

This article offers guidance on how to change the password of your Lorex recorder for security purposes or reset it in case you have forgotten it.

Note: These instructions apply to recorders supported by the Lorex Cloud App. Refer to the Lorex Cloud App Product Compatibility Chart for a list of compatible recorders.

• If your recorder is supported by the Lorex App, refer to the article “How to Change or Reset Your Recorder’s Password (Compatible with Lorex App).”

• If your recorder is supported by the Lorex Cirrus App, refer to the article “How to Change or Reset Your Recorder’s Password (Compatible with Lorex Cirrus App).”

• If your recorder is supported by the Lorex Pro App, refer to the article “How to change or reset your recorder’s password (compatible with Lorex Pro App).”

Changing Your Password via Your Recorder

Retrieving your device ID

1.Retrieve your recorder’s Device ID. You can locate the Device ID in the following ways:

• On the side panel of your recorder, alongside the Device ID’s QR Code.

• In your recorder’s system, right-click then click Info.

• In the Lorex Cloud app, go to Settings > Device Info.

2.Once you have the Device ID at hand, please take a picture of the Device Info screen and the sticker with the serial number and model number found on unit. Refer to How to Reset Your NVR or DVR’s Password to obtain a temporary password so that you can access your recorder and reset the password.

Changing or Resetting Your Recorder’s Password

Note: When resetting your password, use the temporary password sent to you. The temporary password is valid until the end of the day. If you haven’t received a temporary password yet, refer to “How to Reset Your NVR or DVR’s Password“.

1.From the Live View display, right-click to open the Quick Menu, then click Main Menu.

2.Click ACCOUNT, then the User tab from the side panel.

3.Click next to the account you want to change the password for.

4.Configure the following:

• Username: Set to admin.

• Modify Password: Check to modify password.

• Old Password: Enter the current/reset password.

• New Password: Enter the new password you want to use for the system.

• Confirm Password: Re-enter the new password.

Note: Passwords for the system must be a minimum of 8 characters, and must include at least 2 of the following character types: lowercase, uppercase, numeric, and special characters.

5.Click OK.

How to Reset Your Password

There are different processes to reset your password for different types of Lorex products or accounts.

Please select the type of password reset you need:

•

Lorex App Account

•

NVR/DVR

•

Smart Home Camera

•

IP Camera

How to Reset Your Lorex App Account Password

Please note that your Lorex Account and Lorex App account email and passwords are the same. Changing one will automatically change the other.

There are two ways to reset your Lorex App password:

Method 1: App

1. Click Forgot Password on the main app Login screen.

2. Enter your email, a new account password, and click Get Activation Code.

3. Enter the 6-Digit Verification Code sent to your email and click ok.

Method 2: Website

1. Click Recover Password from the Lorex Login page

2. Enter your email address associated with your Lorex Account and click Recover

3. Check your email for your Verification Code.

4. Return to the Recover Password page and input your email address, new password, and verification code that you received.

5. Click Reset and then login using your new credentials.

Further Support

Resetting Your Lorex App password

Resetting Your Lorex Account Password

How to Reset Your NVR or DVR’s Password

Please follow the steps for the app associated with your Recorder

Lorex Recorders Using the Lorex App, Lorex Cirrus App or Lorex Cloud App

Request a temporary password from the website to reset your recorder’s password:

Note: It is necessary to register your product for warranty to request a temporary password for your Recorder.

1. Login into The Warrany Section of Your Lorex Account:

• Visit the Lorex Website.

• Navigate to “My Account.”

• After logging in, select “My Account” and then “Warranty.”

2. Register Your Warranty:

• Click on “Activate Warranty.”

• Complete the required fields:

⚬ Model Number
⚬ Serial Number (S/N)
⚬ Date of Purchase
⚬ Upload Bill of Sale

• Click “Save Warranty.”

3. Reset Device Password:

• Choose “Reset Device Password.”

• Complete the required fields:

⚬ First and Last Name
⚬ Phone Number
⚬ Model Number
⚬ Device ID
⚬ Serial Number (S/N)
⚬ Date Displayed on Device
⚬ Upload Proof of Purchase
⚬ Upload Device Info Screen
⚬ Upload Information Sticker

• Click “Submit.”

4. Use Your Temporary Password:

• After requesting a device password reset, you will get an email with a ticket number.

• A follow-up email will provide you with a temporary password and a link to guide you through changing your recorder’s password.

Further Support

How to Change or Reset Your Recorder’s Password (Compatible with Lorex App)

How to Change or Reset Your Recorder’s Password (Compatible with Lorex Cirrus App)

How to Change or Reset Your Recorder’s Password (Compatible with Lorex Cloud App)

Support Hours Eastern Time:

Mon to Fri: 10:00AM – 9:00PM

Sat & Sun: Closed

How to Locate Your Recorder’s System Information

To complete the temporary password request form on the website, please gather the following information:

System Date: Located in the top-right corner of the screen once the recorder is powered on.

Device ID: Located on the QR code sticker attached to the outside of your recorder.

Device Model: Located in the INFO section from the Quick Menu of your recorder (the device ID can also be found here).

Once you have the Device ID at hand, please take a picture of the Device Info screen and the sticker with the serial number found on the unit.

How to Reset Your Smart Home Camera’s Password

To ensure your privacy and prevent any unauthorized attempts to gain access to your camera, there is no way to reset your smart home camera’s password. The camera will have to be reset to its factory default.

How to restart or factory reset your IoT Device:

• Locate the Reset Button on the device (the location of the button differs on each camera – please see model documentation).

• Press the reset button for 10 seconds – in most cases you will hear a chime sound and see a flashing green light when the process is complete.

• Set up your device as a New Device on the Lorex App.

Further Support

Wi-Fi Security Camera – How to reset your device

How to Reset Your IP Camera’s Password

If you have forgotten the password to one of your IP security cameras, you will either need to reset the camera manually. Please see your camera’s documentation to see if there is a reset button.

Reset Button:

If your IP Camera includes a reset button, you can hold the button down to revert it to its default setting. This will allow you to set up the camera again through your NVR with a new password.

LNZ81P25, PTZ Series, P25 – 4K IP Wired Camera with 25x Zoom and IK10 Vandal-Proof Rating: Lorex Cloud App

The following article provides instructions on how to control your your Pan-Tilt-Zoom Camera from the Lorex Cloud app.

Control the movement of your PTZ camera and access preset controls from the app (PTZ cameras required).

Access PTZ Controls

To access PTZ controls:

1.In live view, double-tap the PTZ camera display to open the channel in full screen.

2.Tap PTZ CONTROL.

Using PTZ Controls

1.Pan/Tilt/Zoom: From the live view display, swipe in the direction that you want the camera to move in. Pinch to zoom in/out.

2.Zoom: Tap to show zoom controls.

3.Iris: Tap to show iris controls.

4.Go to preset: Tap to access preset controls. Use the sliders to select the preset number, then tap the check mark to go to the preset.

• Note: You must set presets for the camera using the NVR’s local menus before you can use this feature. For full instructions, see the article Setting Presets on Your Pan-Tilt-Zoom Camera.

Locking Your Lorex Cloud App

If you would like to put a lock on your Lorex Cloud app, follow these steps to secure your app.

NOTE: The following instructions are shown using an iOS (Apple) smartphone. There may be some differences in the user interface when using an Android smartphone or tablet.

To turn on the User Code:

Launch the Lorex Cloud app on your smartphone or tablet.

Tap the settings button on the top left corner.

Go to the Local Config tab.

Tap User Code.

Turn on User Code.

Enter a 4-digit code.

Re-enter the 4-digit code to confirm.

Your User Code is now activated to access the Lorex Cloud app.

To turn off the User Code:

Follow the steps above from 1-4.

1.Tap off User Code.

2.Enter your 4-digit code to confirm.

If you forget the user code to your Lorex Cloud app, you will need to delete and then re-install the app.

Lorex Cloud App: Activating deterrence features

Active deterrence features deter suspicious activities from occurring by flashing a warning light and/or sounding a siren from compatible cameras. You can manually control these features using the Lorex Cloud app.

NOTES:

• See your recorder’s documentation for more information about enabling and automating deterrence features using a compatible recorder.

• For a full list of compatible recorders, visit lorex.com/compatibility.

REQUIREMENTS:

• Connect the camera to a compatible recorder. See ‘Connecting the Camera’ section for more information.

• Ensure the compatible recorder is set up remotely via the Lorex Cloud app. See your recorder’s documentation for more information.

To activate deterrence manually through the Lorex Cloud app:

From live view, double-tap the deterrence camera to open the channel in full screen.

Tap the deterrence icons on the camera display to switch on/off the following deterrence features:

• Tap the icon to switch on / off the camera warning light.

• Tap the icon to switch on / off the camera siren.

NOTE: The camera warning light / siren will automatically switch off after 10 seconds.

Lorex Cloud: Troubleshooting for migrated devices

Users who recently migrated from the Lorex Secure / FLIR Secure app to Lorex Cloud may experience minor performance issues, which are easily resolved. See below for solutions to common issues faced by new Lorex Cloud users:

App takes too long to connect / does not connect to cameras

If the Lorex Cloud app is not connecting to your cameras, it may be due to a pending firmware update on your recorder. If a newer firmware version is available, download and install the new firmware.

IMPORTANT: Do not power down or unplug the unit during the firmware upgrade process.

If no newer firmware version is available, please reboot your recorder and wait approximately 10 minutes before attempting to connect with Lorex Cloud again.

Cannot find video enhance feature

Users of Lorex Secure and FLIR Secure will be accustomed to switching between standard definition (SD) and high definition (HD) video using the Enhance button on the live viewing screen.

Lorex Cloud has an equivalent feature on the live viewing screen.

To change video quality in Lorex Cloud:

1.Tap to select the channel you want to change video quality for, or double-tap to open in single-channel view.

2.Swipe along the bottom panel of the live view to reveal the Video Quality button.

3.Tap to switch between HD and SD video quality. You can also change the resolution, frame rate, and bit rate for each option by tapping the edit () icon.

LOREX CLOUD APP

A professional app for professional security camera systems. Lorex Cloud keeps you connected no matter where life takes you.

Zavio IP Camera NVR Surveillance Software 2024

admin — Wed, 27 Dec 2023 17:44:11 +0000

Zavio IP cameras include a 64 channel NVR software license that turns a Windows PC into a network video recorder.

The Zavio IP camera software that is included with Zavio cameras includes the following apps: main console recording software, remote live camera viewer, remote playback, remote backup, and video file verification tool. The above screenshot shows the main console recording software with 4 IP cameras at CCTV Camera Pros office. Each Zavio IP camera includes a license code in the box that enables it to be added to the recording software. For customers that prefer a standalone NVR instead of a PC based, you can learn more about Zavio stand-alone NVRs here.

This article will familiarize customers with the user interface, functions, and controls built into Zavio IP camera software.

Software Installation

When installing the Zavio software users can choose a complete or custom installation. Please note that this software will only run on Windows. Macintosh users can follow these instructions to view Zavio IP cameras and control their NVR from Mac, but there is currently no Mac recording software available. Mac users can perform all other functions except using a Mac as an NVR.

If you choose the custom installation option, you are presented with the following options.

• Main Console – this is the NVR software / IP camera recording software that turns a Windows PC into a “network video recorder”. The main console also enables the use of the remote playback, live view, backup, iOS and Android apps to be used.

• Playback – installed on a Windows PC to access their NVR remotely to search and playback video surveillance footage recorded on the NVRs hard drive. Users can access Main console / PC based NVRs and also Zavio stand-alone NVRs with this software.

• Live View – installed on a Windows PC to access a live view of all the IP cameras running on a Main console / PC based NVRs and also Zavio stand-alone NVRs.

• Backup – installed on a Windows PC to enable remote backup of recorded video surveillance footage from Main console / PC based NVRs and also Zavio stand-alone NVRs.

• Verification – tool that verifies that recorded video is authentic.

Load More : Viewtron Security Camera Mobile Apps & Software.

Main Console / Recording Software

The Main Console is the recording software that runs on a Windows PC. It supports recording up to 64 Zavio IP cameras.

These are the main controls / function built into the user interface. You can read the complete Zavio software user guide here.

• Start Menu – menu to activate/ deactivate: Recording Schedule System, Smart Guard System, Counting Application, Adv Intelligent Video Surveillance, Start/Stop Monitor All, and activate/ deactivate all the functions at once.

• Playback System – brings up the recorded video playback screen.

• Schedule Configuration – brings up the schedule configuration screen for recording.

• Smart Guard Configuration – add/edit events that you want to detect; setup actions to respond to events.

• General Setting – menu to modify the general settings, user account settings, save/ load General settings, open License Manager, edit counting application and metadata application, access log viewer and backup files, or setup network services.

• PTZ Camera Controls – Pan and tilt controls for PTZ cameras.

• Set Preset Point – create a preset point on a PTZ camera.

• Go to Preset Point – move the PTZ camera to the preset point.

• Zoom Out / In – zoom a PTZ camera in / out.

• Focus Far / Auto Focus / Focus Near – focus options for PTZ cameras.

Video Display Options

Users can select from a variety of camera displays / grid based on the number of IP cameras they are using.

Recorded Video Search & Playback

The playback software is installed on a Windows PC that can be used to access you NVR(s) remotely to search and playback video surveillance footage that has been recorded to the NVR hard drive.

When a user selects the Playback button, the screen displayed above appears. Here the user will be able to select the exact date and time they wish to playback. The saved video will be color-coded based on the type of recording. Always record will be represented in red, record on event is represented in blue, record on motion will be represented in green and boosting recording is represented in purple.

After the user has selected the desired date and time, the video playback player appears as shown above. Here the user will be able to play, fast forward and reverse the recorded video. The controls on the right will allow the user to do various things such as exporting the video, printing a snapshot and viewing the recorded video log to name a few.

Remote Live View

The live software can be installed on a Windows PC to access live video views of the Zavio IP cameras connected to PC based and stand-alone Zavio NVRs.

Here is a screenshot of the live view software running on a laptop computer. The software is viewing one IP camera live.

These are the main controls available in the live view application.

• Menu / Camera Controls – From left to right the controls are as follows.

◦ Start Menu – Gives users access to the E-Map and I/O Control Panel menus.

◦ Execute Playback System – Enables playback mode so that the user may view recorded surveillance footage.

◦ General Setting – A general settings menu to allow the user to add recorders / cameras, adjust monitor resolution and so on.

◦ Stop – Disables the selected camera.

◦ Play – Enables the selected disabled camera.

◦ Delete – Removes the selected camera from the grid display.

• Grid Display – This allows the user to select between different grid displays depending on how many cameras they have connected to their NVR.

• PTZ Controls – Gives the user the ability to control a PTZ camera.

• NVR / Camera List – Displays all of the connected NVRs as well as the cameras connected to each NVR. The user can enable and disable NVRs / cameras from this menu as well.

Remote Backup

The backup application allows users to log in to a Zavio NVR remotely, select a time-frame of recorded video, and backup the video to the remote PC.

To backup video, a simple-to-use interface is used to select the time-frame and the cameras to backup from. When the user clicks OK, they are given the option to also export that backup player. This allows the user to distribute both the video and player to other viewers if needed.

Learn more about Zavio NVRs

iPhone / iPad Compatible

Android Compatible

Mac Compatible

Click here to learn more about the latest Zavio NVRs.

Works with Zavio IP Cameras & 3rd Party IP Cameras

Zavio NVRs work with all Zavio IP cameras and thousands of third party IP camera models.

Request a Demo

If you do not currently have a Zavio NVR and would like to log in to the demo unit at our office, please request a demo login below. You will be able to log in from iPhone, iPad, and Android mobile devices. You can also log in from Macintosh and Windows computers. Please click here to request a demo login.

Complete IP Camera Systems

Did you know? CCTV Camera Pros can provide a complete IP camera system quote that includes a stand along Zavio NVR or a custom PC based NVR build using the 64 channel IP camera software included with all Zavio IP cameras. We can also include any number and model of cameras, CAT-5 cables, PoE switches, and monitors. Let us customize a system based on your project requirements.

Zavio NVR – Network Video Recorder for IP Cameras

Zavio network video recorders (NVRs) work with Zavio IP cameras and are also compatible with many 3rd party IP cameras. You can see a compatibility list here and also contact us to see if there are any updates. CCTV Camera Pros can provide a custom IP camera system quote using a Zavio NVR and any number and type of cameras that you require. You can also request a live demo here. Zavio NVRs are available in 8 and 16 camera models. Click here to view see features included.

Important Update!

CCTV Camera Pros now highly recommends these Viewtron IP camera NVRs. They are by far our best selling NVRs. Viewtron NVRs are compatible with Zavio IP cameras. Viewtron includes the best mobile apps and desktop software for Mac and Windows.

IP Camera Setup for Zavio NVR Software

Zavio IP Cameras include NVR software for Windows PCs that supports up to 64 cameras. The Zavio NVR software allows users record surveillance video from their IP cameras to the Windows PC hard drive. The software supports remote access and camera viewing from mobile apps and desktop software. iPhone and Android apps are available for free. Windows and Mac remote access are also supported. All apps support live camera viewing and recording video playback.

The NVR software has a built-in camera locator that scans your network for all Zavio cameras. This makes it very easy to add your cameras to the software. These instructions will show you how this is done. If you have not already installed the software on your PC, please do that before starting these instructions.

IP Camera Setup

1.Make sure that all your Zavio IP cameras are connected to a router or network switch on the same network as the PC running the NVR software.

2.Launch the NVR software. Then locate and click the General Settings button. Select Setting, followed by System Setting. (Shown Below)

3.Once in the System Setting menu, select the Camera tab, then the Search button. The Search mode will detect any Zavio IP cameras or Zavio video servers on the local network.

4.Select the cameras you wish to add, then enter the Username and Password. Then click OK. (Shown Below)

5.You will then be prompted by your firewall to allow access. Click Allow Access. (Shown Below)

6.You should now see your camera(s) displayed. (Shown Below) Repeat steps 3 & 4 for up to 64 cameras.

CamGraba PTZ Camera Setup

The Zavio CamGraba NVR surveillance software gives users the ability to manage and record their Zavio IP cameras on a local network. Another great feature of CamGraba is the option to control PTZ cameras. Users can manually control the PTZ or set up a preset tour to run automatically. The camera used in this article was the Zavio-P5110 (Wireless Version – Zavio-P5115).

CamGraba PTZ Camera Setup

The instructions below explain how to set up a Zavio PTZ camera on the CamGraba surveillance NVR software.

1. Make sure the Zavio IP PTZ camera is connected to the same network as the PC you have CamGraba installed on. Then launch the CamGraba program.
.

2. On the main CamGraba screen, click the General Settings icon. (Shown Below)

3. Then go to the Camera tab and click Search.

4. Then select the PTZ camera and enter the Username and Password. (By default the Username is – admin and the Password is – admin)

5. Now click OK, followed by OK again. (Step 3 – 5 Shown Below)

6. You should now see your Zavio PTZ camera on the live grid display. Click on the PTZ’s grid and use the PTZ controls to the right to control it. (Shown Below)

Zavio CamGraba Password Reset Instructions

The instructions below explain how to reset the password for the Zavio CamGraba surveillance NVR software.

1. Download the RegEx.exe and save it to your desktop. (RegEx is the application used to remove the password from CamGraba)
.

2. Now click the Start button in the lower left corner of the screen and navigate to Computer. Once inside Computer, double-click Local Disk (C:) and then double-click Program Files (The Zavio CamGraba may be in the Program Files (x86) folder). (Shown Below)

3. In the Program Files (or Program Files (x86) folder, locate the Zavio CamGraba IP System folder and double-click it. (Shown Below)
.

4. Now drag the RegEx.exe file from your desktop and move it to the Zavio CamGraba IP System folder. (Shown Below)
.

5. Once RegEx.exe is in the Zavio folder, go ahead and double-click RegEx.exe. The application should appear, once it does click Invalidate Password. Then click Yes to confirm the reset. (Shown Below)
.

6. Now launch the Zavio CamGraba Main Console, you will be prompted to enter a new password. (Shown Below)

Zavio CamGraba Password Reset Instructions

The instructions below explain how to reset the password for the Zavio CamGraba surveillance NVR software.

1. Download the RegEx.exe and save it to your desktop. (RegEx is the application used to remove the password from CamGraba)
.

3. In the Program Files (or Program Files (x86) folder, locate the Zavio CamGraba IP System folder and double-click it. (Shown Below)
.

4. Now drag the RegEx.exe file from your desktop and move it to the Zavio CamGraba IP System folder. (Shown Below)
.

6. Now launch the Zavio CamGraba Main Console, you will be prompted to enter a new password. (Shown Below)

Viewtron Security Camera Mobile Apps & Software

admin — Mon, 25 Dec 2023 08:59:04 +0000

Viewtron Security Camera Mobile Apps & Software ,Windows Security Camera Software for Viewtron IP Cameras, DVRs View Your Security Cameras Live with Windows CMS Camera Software.

Introducing the Windows security camera software (Windows App) for Viewtron DVRs, NVRs, and network IP cameras. This software is sometimes referred to as NVMS (network video management software) or CMS camera software (central monitoring software). The software is called Viewtron VMS (video management system) and it allows users to view their security cameras live, playback recorded video surveillance footage, control cameras, configure DVRs / NVRs, and perform many other functions over an IP network.

The Windows VMS (Video Management Software) is able to connect to many DVRs, NVRs, and IP cameras at the same time. The software can display live video streams from analog CCTV cameras, HD security cameras (AHD, HD-TVI, HD-CVI), and network IP cameras. Users can access their security cameras on the local network where the DVR is located and also remotely over the Internet from anywhere in the world. Remote audio surveillance is also supported.

Viewtron also includes an iPhone app, Android app, and MAC DVR viewer software. All of the apps and software are included for free with all Viewtron IP cameras and DVRs, and there are no monthly monitoring fees. You can watch video demos here.

Viewtron Security Camera Mobile Apps & Software

Windows Software Live View Controls

The above screenshot shows a live security camera view of the Viewtron video surveillance software for Windows PCs. The various menus are noted in the orange, red, blue, and green rectangles.

• Main Menu

◦ Home – Video management home screen where all functions of the VMS software can be accessed.

◦ Storage Playback – Recorded video search and playback screen.

◦ Live View – 4 camera live view that is active in the above screenshot.

◦ Record Management – Video recording settings.

◦ Resource Management – Add, Remove, Configure, DVR, NVR, and IP camera connections.

◦ + Add Additional Live Views – The plus icon allows users to add additional live view screens to the menu.

• PTZ Camera Controls – If one or more PTZ cameras are connected to the DVR, the pan tilt zoom movements of those cameras can be controlled using the buttons in this section.

• Camera Grid – Users can click on these grid icons to select 1, 4, 9, 16, 25, and 36 camera grid views. OSD menu, audio broadcast, alarm trigger, show / hide intelligent sensor areas, save new view functions are also on this menu.

• Camera Controls – Individual camera controls including: Start local recording, audio on / off, still snapshot, PTZ controls, digital zoom in / out, full screen, talkback, and open camera settings screen

Recorded Video Surveillance Playback

When the Storage Playback screen is accessed, the VMS software displays a calendar and timeline so that users can search through surveillance video recorded on their DVR’s hard drive. Time search can be done on the local network where the DVR is located and also remotely over the Internet. The main controls are below.

• Calendar Date Selection – the calendar is used to select the month and day that the user wants to playback.

• Display Grid – when playing back recorded video, users can select 1, 4, 9 and 16 camera display modes.

• Player Controls – the video player controls allow users to play video in forward and reverse at standard and fast speeds. Users can also pause the video.

• Timeline – the timeline scrubber lets users select the exact time of video to playback. The timeline area also displays the type of recording that took place on the timeline, such as manual, schedule, motion, video analysis, sensor, smart event, line pass, and behavior analysis. These types of video recordings are displayed in different colors which are noted in the legend below the timeline.

IP Camera Support

The Windows VMS software supports network IP cameras up to 4K resolution. The above image shows a home security camera system that uses a IP-D8 to monitor the front door. The camera is connected to a Viewtron hybrid DVR / NVR. The video management software can connect directly to IP cameras and also to NVRs / DVRs.

BNC Security Camera / CCTV Support

The Mac software also supports security cameras that are wired using coax cable and BNC connectors. This includes the analog CCTV cameras and the latest HD-over-Coax security cameras, including CVBS, AHD, HD-TVI, and HD-CVI video formats. The above image shows a 4K-B9 security camera that is connected to a Viewtron DVR.

Video Demos

Please watch these video demos to see the Viewtron CMS / NVMS software in action.

View Security Cameras at Multiple Locations

Watch this video to see the how the Viewtron NVMS (network video management software) can be used to centrally view security cameras from multiple locations. The Viewtron software for Mac and Windows PCs is able to connect remotely to multiple IP camera NVRs, hybrid BNC security camera DVRs, and even directly to Viewtron network IP cameras. Custom views can be configured that consists of cameras from different locations.

Remote PTZ Camera Control

The Mac software for Viewtron supports remote control of PTZ cameras (pan, tilt, zoom). Here is a snapshot of the Viewtron IP-PTZ-425 auto-tracking PTZ camera being remotely accessed and controlled. You can see the PTZ controls in the lower left.

Search, Playback AI Detection & Motion Detection Events

Watch this video to see the how search it is to search for AI object detection events and motion detection events using the Viewtron CMS camera software (NVMS). The video events are displayed in a list where you can playback the recorded video and also download and export an AVI file to your PC.

learn more about Viewtron Security Camera DVRs / NVRs

Learn more about the latest Viewtron HD Security Camera DVRs and NVRs.

Works with Analog CCTV, Network IP, and HD BNC Security Cameras

Users can mix and match different camera technologies. This is perfect for customers that have existing CCTV cameras and want to upgrade to high definition over time. Hybrid iDVR-PROs work with the following security camera types and resolutions. 4K security cameras

• AHD Cameras (720p, 1080p / 2mp, 3mp, 4mp, 5mp, 4K / 8mp / 4K)

• HD-TVI Cameras (720p, 1080p / 2mp, 3mp, 4mp, 5mp, 4K / 8mp / 4K)

• HD-CVI Cameras (720p, 1080p / 2mp, 3mp, 4mp, 5mp, 4K / 8mp / 4K)

• Network IP Cameras – ONVIF compatible IP cameras up to 4K resolution supported

• Analog CCTV Cameras (all analog resolution supported including CIF, D1, 960H)

Viewtron Security Camera Mobile Apps & Software

Learn more about the remote viewing capability of the mobile apps and video management software that is included with all Viewtron CCTV DVRs, IP camera NVRs, and network IP cameras. All of these platforms support viewing multiple devices and locations. Live camera view, recorded video playback, and push notification alerts are also supported on the mobile apps. You can also watch this video see an overview of user interface of Viewtron recorders, learn how-to setup remote security camera viewing, and see a video demo of the remote web browser access.

View Your Security Camera System Remotely from iPhone, Android, Mac & Windows

Remote Camera View from iPhone App

This video demonstrates the iPhone app that is included for use with all Viewtron DVRs, NVRs, and IP cameras. The demo shows how the app is used to remotely access Mike’s home security camera system. Mike’s system consists of multiple 4K BNC security cameras, this Viewtron 4K IP camera, and a 16ch hybrid DVR / NVR. Live security camera viewing, ad well as recorded video surveillance search & playback is demonstrated in the video. You can learn more about the Viewtron security camera viewer app here.

View Security Cameras at Multiple Locations

The iPhone app for Viewtron supports the ability to view security cameras that are installed at multiple locations. The above video demonstrates remotely viewing two IP cameras at different locations. The app can also be setup to view multiple DVRs and NVRs at various locations.

Remote Security Camera View from Android App

The Viewtron security camera app for Android is identical to the iPhone app in look and functionality. Watch this video demo to see Mike access his home security camera system using the Android app. Live camera monitoring and recorded video surveillance search & playback is included in the demo. You can learn more about the Viewtron security camera app for Android here.

Mac Surveillance System Software

Watch this video to see the Mac security camera software connect to a Mike’s home security system DVR and an Viewtron IP camera installed at CCTV Camera Pros business location.

The Mac software that is included with all Viewtron products allows users to view their security cameras, create custom video layouts of multiple cameras at multiple locations, receive alarm alerts, and playback recorded video. Please take a look at our Mac security camera software for Viewtron overview page for more information.

Windows Surveillance System Software

The Windows software included with all Viewtron products allows users to view their security cameras, create custom video layouts of multiple cameras at multiple locations, receive alarm alerts, and playback recorded video. We will be creating a video demo soon. Please take a look at our Windows security camera software for Viewtron overview page for more information.

Remote Web Browser Access

Viewtron security camera DVRs & IP camera NVRs support remote access and management via web browser. Chrome, Firefox, Safari, Edge, and Internet Explorer browsers are supported.

DVR / NVR User Interface Intro

If you are considering a Viewtron hybrid security camera DVR or one of our NVRs for IP camera systems, this is a great first video to watch as you start your research. Mike demonstrates how easy it is to watch live video and playback recorded video surveillance footage directly on a Viewtron DVR using the USB mouse that is included.

Connect IP Cameras to BNC DVRs

Viewtron BNC DVRs also support network IP cameras. Watch this video to see how-to connect an IP camera to a DVR.

Free Consultations & Quotes

Did you know? CCTV Camera Pros can provide a complete surveillance system quote that includes any Viewtron DVR or NVR model? We can include security cameras, cables, connectors, power supplies, and monitors. We can even mix and match IP cameras and HD BNC security cameras because Viewtron DVRs are hybrid. This means that they work with just about any type of security camera.

XMEye DVR Detailed setup guide

admin — Thu, 23 Nov 2023 07:04:54 +0000

XMEye DVR Detailed setup guide, This model DVR (Digital Video Recorder) is designed especially for CCTV system. It adopts high performance video processing chips and embedded Linux system. Meanwhile, it utilizes many most advanced technologies, such as standard H.264 with low bit rate, Dual stream, SATA interface, VGA/HDMI output, USB mouse supported, IE browser supported with full remote control, mobile view(by phones), etc., which ensure its powerful functions and high stability. Due to these distinctive characteristics, it is widely used in banks, telecommunication, transportation, factories, warehouse, and irrigation and so on.

1.1Main Features

COMPRESSION FOMAT

Standard H.264 compression with low bit rate and better image quality

LIVE SURVEILLANCE

• Support HDMI/ VGA output

• Support channel security by hiding live display

• Display the local record state and basic information

• Support USB to make full control

• Special storage format which insures the data safety

RECORD MEDIA

• Support one SATA HDD to record for a longer time without any limitation

BACKUP

• Support USB 2.0 devices to backup

• Support built-in SATA DVD writer to backup

• Support saving recorded files with AVI standard format to a remote computer through internet

RECORD & PLAYBACK

• Record modes: Manual, Schedule, Motion Detection and Sensor Alarm recording

• Support recycle after HDD full

• Resolution, frame rate and picture quality are adjustable

• Support 4/8 channel HD real time record and playback

• 4 audio channels available

• Two record search mode: time search and event/channel search

• Support 1/4/9 screen playback simultaneously

• Support remote playback in Network Client through LAN or internet

ALARM

• Support schedule for motion detection and sensor alarm

• Support pre-recording and post recording

• Support linked channels recording once motion or alarm triggered on certain channel

• Support linked PTZ preset, auto cruise and track of the corresponding channel

PTZ CONTROL

• Support various PTZ protocols

• Support PTZ presets and auto cruise tracks

• Support remote PTZ control through internet

SECURITY

• Customize user right: log search, system setup, two way audio, file management, disk management, remote login, live view, manual record, playback, PTZ control and remote live view

• Support 1 administrator and multiple users.

• Support event log recording and checking, events unlimited

NETWORK

• Support TCP/IP, DHCP, PPPoE, DDNS protocol

• Support IE browser to do remote view

• Support setup client connection amount

• Support dual stream. Network stream is adjustable independently to fit the network bandwidth and environment.

• Support picture snap and color adjustment in remote live

• Support remote time search, and channel playback

• Support remote PTZ control with preset and auto cruise

• Support remote full system configuration, changing all the DVR parameters remotely

• Support mobile surveillance by smart phones, 3G/4G network available

• Support CMS to manage multi devices on internet

1Hardware Installation

IMPORTANT: Check the unit and all the accessories after you receive the DVR.

Please disconnect the power before you connect the DVR with other devices (cameras, USB mouse, etc.). Don’t hot plug in/out.

1.1Install Hard Drive

How to Install Hard Drive?

1.We sell DVR with / without hard drive, check whether or not your DVR come with a hard drive, if your DVR is already installed with a hard drive inside, please skip this section.

2.If your DVR does not include a preinstalled hard drive and you want to install one of your own, please use the hard drive the manufacturers recommend specially for security and safe field.

3.Please use a 3.5-inch internal hard drive with SATA connector, preferably with 1TB hard drive capacity.

Step1: Unscrew and Open the top cover

Step2: Connect the power and data cables. Place the HDD onto the bottom case as below. Step3: Screw the HDD as below.

Note: For convenience, please connect the power and data cables firstly, and then screw to fix.

Connect the HDD Screw the HDD

XMEye DVR Detailed setup guide

Power on the DVR

Step1: connect the DVR with the power socket via the power adapter. Step2: the device will be loaded, and the power indicator will display blue. Step3: before start, a wizard/guide dialogue box will pop-up and show some information about time zone and time setup, etc.

Note:

The wizard guide will take you to the settings on the

Time/Language/Network Test, just follow the on-screen instruction and click the Next Button. If you do not wish to get the pop-up dialogue box each time you turn on your DVR, you can also turn it off.

2.2Power Off

You can shut down the device by using the USB mouse.

Step1: Enter into Main Menu and select “Logout” – “Shut Down” icon. This will take you to a shutdown window.

Step2: Click Shutdown. Then the unit will power off after a while. Step3: Disconnect the power.

2.3System Login

User can login or log off the DVR system.

The default user name is “admin”. There is no password, just leave it blank. For operational on changing password, adding or deleting users, please refer to section 4.5.2 Account.

Note: If you forget the password, contact us immediately. We have super password for your DVR, you can email us with the following information and we will send you a unique password: Your model number, the date/time display on your screen. Password varies from date to date.

2.4Preview

Understanding the meaning of the icons on preview mode. 2016-12-06 14:25:47 Tue: The current date/time CAM01: Camera Channel

: Camera is recording. : Motion detection is ON. : Video loss on camera channel

: Audio recording. Default camera does not support audio recording

AHD/TVI/CVI/Auto: The signal mode for the camera. Double click on this icon to change the signal mode.

2.5

Shortcut Menu

In the preview mode, right click your mouse to access the shortcut menu (on the right).

2.5.1Main menu

Choose Main Menu and log in, you should see this:

2.5.2Guide

In preview mode, right-click and choose Guide.

The wizard guide will take you to the settings on the Time/Language/Network Test, just follow the on-screen instruction and click the Next Button. If you do not wish to get the pop-up dialogue box each time you turn on your DVR, you can also turn it off.

Clink Next to start the wizard setup guide, on the next dialogue box you will be able to configure the date and time for the DVR. Following the steps, you will be able to Enable/Disable the Summer Time, check the network status for the DVR, and download the APP: Xmeye. And use the Xmeye APP to scan the SN code of your DVR for remote access.

Note: For remote access, you can also refer to the Quick Setup Guide (the printed material) and follow the instruction which is simple and straightforward.

Check this box if you do not wish to get the wizard box each time you turn on the DVR. But it is recommended that you do not do so.

You can set the time zone, date and time, format, etc.

You can enable/disable the Summer Time. You can also set the Language here.

Network test: Make sure your DVR is connected with your router using a network cable. You should be able to see them showing as [OK] before you are able to remotely access the DVR. If you do not see the OK status for Gateway, Network, DNS, Click “Network”. And enable DHCP. And try again.

Enable DHCP, and click OK, go back to test the network again, till you see [OK] for Gateway/Network/DHCP.

The SN Code for the DVR. On your APP: Xmeye, scan the code below when you are remotely accessing the DVR.

The iOS APP: Xmeye

The Android APP: Xmeye

2.5.3Record Mode

In Preview Mode, right click your mouse and choose Record Mode. You can also go to Record Mode from “Main Menu” – “Record” – “Record Config”, from there you will see more available setting options.

On the Ref. screen, “○” means unselected, “●” means selected. The screenshot (on the right side) shows all channels are set at Schedule Recording mode.

【Schedule】This allows you to set up flexible recording schedules for daily or weekly recording.

【Manual】Channel camera will record continuously after you set it at Manual.

【Stop】Channel camera will stop recording regardless of any actions.

2.5.4Playback

To go to playback mode, Right click the mouse and choose Playback. You can also go from: “Main Menu” – “Record” – “Playback”.

Explanation:

1	Playback Control	2	Time Bar	3	Recording Type	4	Time Format
5	Search Type (Date or Time)	6	Search	7	Channels	8	Date
9	Choose Your Storage	10	Recorded File info.	11	Recorded Files	.	.

Icon

Function

Icon

Function

Play/Pause

Play Backward

Slow Playback

Reverse Fast

Fast forward

Previous Frame

Next Frame

Previous Recorded File

Next Recorded File

Repeat Playback

Full screen

Edit

Stop

Backup

Note:

*You can zoom in specific area of the channel: Left click your mouse and drag to choose the area, click again to enlarge. Double click to resume.

*Playback at preset timing: Set the start time of the playback and simply click the Play button to start playing from the preset time.

2.5.5PTZ control (SANSCO Camera does not support PTZ, namely PAN/TILT/ZOOM, please source additional PTZ cameras) In Preview Mode, right click your mouse and choose PTZ Control.

Settings for a PTZ camera must be configured before it is used. Before proceeding, verify that the PTZ camera and RS-485 of the DVR are connected properly.

To configure PTZ settings:

1.Main Menu – System – PTZ Config. To enter the PTZ configuration menu.

2.Next to Channel, select the channel where PTZ camera is installed.

3.Set the Baudrate, Data Bits, Stop Bits, Parity, PTZ Protocol, and Address.

4.Click OK to save the settings and exit the menu.

Note:

All setting parameters (baud rate, data bits, stop bits, parity, PTZ protocol and address) must be consistent with the PTZ camera connected.

The SANSCO DVR allows you to program presets, patrols, pattern, etc. for a connected PTZ camera.

Understanding PTZ Controls

【Speed】Set the PTZ rotation speed/range.

【Zoom】Click / button to zoom out/in..

【Hide】Hide the PTZ control menu.

【 Directional Pad 】 Support up to 8-directional control. Controls the movements and directions of the PTZ. The center button is also used to start the auto-scan of the PTZ.

【Preset】Presets can be set to move your PTZ camera to a desired preset location. Click Start to call the preset position.

【PTZ Trace】 Click to enlarge to full screen. Left-click and drag to adjust the camera angle. Left-click and hold and roll the wheel to zoom in/zoom out.

【Page Switch】Switch between menus.

Click Advanced,

【Tour】 In Tour, you can move the PTZ to different key points and make it stay there for a defined duration before moving on to the next point. The key points are defined by presets. You will need to set all the preset positions before you use the Tour function.

【Pattern】The difference between Tour and Pattern is that you can add Focus/Zoom to key points in Pattern, but not in Tour.

【Focus】Used to adjust the focus of the PTZ.

【Iris】 Used to open up or close the iris of the PTZ.

【Auto Pan】The PTZ camera will pan horizontally.

【Left/Right】PTZ camera turns left or right.

【Auto Scan】Set up a serial of preset points (horizontal) and the camera will go from point to point (horizontally).

Click Page Switch,

【Direct Aux Operation】Light: Turns ON/OFF the PTZ light (if applicable).【Aux Number Operation】Turns ON/OFF the aux number per the Protocol.

2.5.6Coaxial Control (SANSCO camera does not support Coaxial Control)

In preview mode, right-click mouse and choose Coaxial Control. This function is NOT available for the SANSCO cameras.

2.5.7TVI & AHD

In preview mode, right-click mouse and choose TVI & AHD.

The SANSCO DVR supports multiple signal types of the camera, i.e. AHD, Analog, CVI, TVI, IP Camera. If your camera channel does not display any image or display a black & white image on it, you may try to change the setting here. Normally the SANSCO DVR comes with AHD cameras, and we have set it at Auto mode, namely it will automatically detect and adjust the signal when it is connected to the DVR. So there is no need to change the setting, you probably need to change the signal types here only if you connect any non-SANSCO cameras to the DVR. However, contact us prior to any change on the settings.

2.5.8High Speed PTZ

In preview mode, right-click mouse and choose HighSpeedPTZ.

Left click your mouse to choose the desired channel camera, and right click to choose HighSpeedPTZ to enlarge the window to full screen, on the full screen you will be able to view the PTZ camera.

Note: This requires PTZ cameras. SANSCO camera does not have PTZ functions.

2.5.9

Alarm Output (SANSCO 4-Channel/8 Channel does not support most of the Alarm functions) In Preview Mode, right click your mouse and choose Alarm Output. You can also access the

Alarm Output from: “Main Menu” – “Alarm” – “Alarm Output”.

On the Ref. screen, “○” means it is not in alarm status, “●” means it is in alarm status.

【Schedule】 This allows you to set up flexible alarm schedules on daily or weekly basis.

【Manual】 Channel camera will give alarm after you set it at Manual.

【Stop】Channel camera will stop giving alarm regardless of any actions.

2.5.10Color Setting

Note: The color setting is only available for Analog cameras, not for IP cameras.

In preview mode, right-click your mouse and choose Color Setting. On Color Setting, choose the desired channel camera and right-click to choose Color Setting. You can also schedule the colors at different times. You can also adjust the Brightness, Contrast, Saturation, Hue, Gain, Horizon Sharpness, and Vertical Sharpness.

2.5.11Output Adjust

In preview mode, right-click your mouse and choose Output Adjust. Or you can access the Output Adjust from: Main Menu – Advanced – Output Adjust.

【Top Frame】The margins of the top.

【Bottom Frame】The margins of the bottom.

【Left Frame】The margins of the left side of the screen.

【Right Frame】The margins of the right side of the screen.

【Black Vertical】The black vertical section of the screen.

【Black Horizontal】The black horizontal section of the screen.

【Display: VGA/HDMI】Default.

【Contrast】Adjust the Contrast by dragging the white box on the line

【Saturation】Adjust the Saturation by dragging the white box on the line

【Hue】Adjust the Hue by dragging the white box on the line

【Advanced】Exit, Default

2.5.12Logout

In preview mode, right-click your mouse and choose Logout. Or you can access the Log out from: Main Menu – Logout.

【Logout】Log out of the DVR. You will need password next time you log in the system.

【Shutdown】This is the safest way to turn off the DVR. If you do not need to use the DVR 24/7, or if the DVR is not in use for a long time, shut down the DVR and then disconnect the power adapter.

【reboot】The system will reboot itself and you will need password for the next login.

2.5.13Single-Cam View/ Quad-Cam View / Multiple-Cam View

Depending on the DVR model (4-Channel / 8-Channel) you bought, you will have different options on the view mode. There is single-cam view, quad-cam view, multiple camera view, etc.

3Main Menu

3.1Main Menu Navigation

Main Menu	Options	Function
. . Record	. Record Config.	Configure the recording mode, i.e. schedule recording, motion detection recording, etc.
	Playback	View playback on hard drive or USB backup storage.
	Backup	Mange your backup storage that connects to the DVR.
. . . . . . Alarm	Motion Detection	Set DVR to trigger alarm on certain channel(s) when movement is detected.
	Video Blind	Set DVR to trigger alarm on certain channel(s) when any masking is detected.
	Video Loss	Set DVR to trigger alarm on certain channel(s) when video loss is detected.
	Alarm Input	The SANSCO DVR does not have Alarm Input channel hence this function is N/A.
	Alarm Output	The SANSCO DVR does not have Alarm Output channel hence this function is N/A.
	. Abnormality	When an event (No detected HDD, HDD error, etc.) occurs on certain channel, the DVR will show error message, trigger a beep sound, or send an email.
. . . . . . . . . . . . System	. General	Time Zone, System Time, Date/Time Format, Language, Video Standard, Machine Name, Auto Logout, etc.
	. Encode	Compression, Video Resolution, Frame Rate, Bit Rate Type, Quality, Bit Rate, Frame Interval, etc.
	. Network	You can set basic network parameters here including: IP Address, Gateway, Port, DNS, etc.
	NetService	PPPOE, NTP, Email, IP Filter, DDNS, etc.
	Display	Channel Title, Time Display, Record/Alarm Status, Resolution, Region Cover, etc.
	PTZ Configuration	Refer to PTZ Control In Section 3.5.5
	. RS232 (N/A)	You can set the Port Function/Baudrate/Data Bits/Stop Bits/Parity for the RS232 devices connected.
	Tour	Set patrol mode and interval between key points
	. Digital	Set channel type, you can configure the setting here if you are connecting different cameras in to the SANSCO DVR, i.e. IP cameras + Analog cameras, etc.
	. Storage	Manage the hard drive or any storages connected to the DVR. You can set the hard drive at read/write, read only, and you can also format/partition the HDD from here.
Advanced	Account	Manage all the users here, you can add/edit/delete users from here.

.	Online User	All the online users who are connected with the DVR.
	Output Adjust	Refer to Section 3.5.11
	Auto Maintain	Schedule regular reboot, or automatic file deletion.
	Restore	Reset all the personal settings and return them back to factory default.
	Upgrade	Upgrade the firmware version of the DVR via a USB storage.
	Device Info	Display the Device Information.
	. Import/Export	Export system logs or configuration to an external USB device (memory stick). OR import the configuration with an external USB device.
	HDD Info	Display the hard drive connected to the DVR and its relevant information.
. . . Info	BPS	Display the Bit (per second) used for each channel camera.
	LOG	Manage all the logs related to the DVR.
	Version	Display DVR firmware, SerialNo (SN Code), NAT Status, etc
	Logout/Shutdown/ Reboot	. Refer to 3.5.12 Logout
Logout	.	.

3.2Record

3.2.1Record Config.

【Channel】Choose the channel camera to configure separately, or choose All to set all channel at the same time.

【Redundancy】If you check the box for “Redundancy”, the recording will be saved to both hard drives you installed, but make sure you have two hard drive installed inside the DVR, SANSCO 4/8-channel DVR supports maximum one hard drive only, so Redundancy is not available.

【Length】The length of each recording file, default 60min. This is not the total length of the recording.

【Pre-Record】Set the time in seconds to pre-record before the actual recording begins.

【Mode】Schedule, Manual or Stop. Refer to Section 3.5.3 Record Mode

【Period】This is available only when you choose Schedule Record. You can manage up to 4 different periods within a day.

【Record Type】Regular, Detection or Alarm. The Record Type is only available when you choose Schedule Record. Regular: The camera will record based on the time schedule you set on the left side next to it. File type: R

Detect: The camera will record only when it detects movements, video-loss, or video masking. File Type: D

Alarm: The camera will record only when the DVR receives signals from “Alarm Input”, provided that the camera is set to record under “Alarm Input” setting. File Type: A. However, since there are no Alarm Input/Alarm Output on SANSCO DVR, this function is not available.

Note: You should be able to see the File Type when you are doing a Backup.

【Advanced】 Click Advanced to drop down the menu, it gives you the shortcut to go to Live View, copy the current settings, paste the copied settings to current page, set default, and go to Storage (Main Menu – Advanced – Storage).

3.2.2Playback

Please refer to Section 3.5.4 Playback.

3.2.3Backup

Recorded files can be backed up to various devices, such as USB flash drives, USB hard drives, or a DVD writer.

Note: The storage must be properly installed before the file backup. Do not try to stop the backup when it is in progress.

【Detect】Search the Storage that has been connected to the DVR. Try a few more times on this button.

【Backup】Once the DVR detects the Storage that connects to it, you can back up the file from your hard drive to the USB Storage. You can click “Backup”, on the next dialogue box you will see the Backup dialogue box.

You will be able to search the desired recorded files that you want to backup, you can search the files by: Type, Channel, and Time. Type: This drop-down menu allows you to choose files from Alarm Recording, Motion Detection Recording, Manual Recording, or General, etc. By default, it is set at ALL.

[Channel]: Choose the recorded files from desired channel camera. Choose ALL for all channels. [Start Time/End Time]: Set the start time and end time to search the desired recorded files. [Add]: Click Add to display the list of the search result.

[Remove]: Click Remove to remove the list of the search result.

[Backup Format]: Choose the file format for the backup files. Available options: H.264, AVI. [Start/Stop/Cancel]: To start the backup, stop the backup, or cancel the backup.

Note:

*After you start the backup, click stop to terminate the backup, the backup (in partial) will still be saved from the point you click start to the point you click stop.

*After you start the backup, click cancel to exit the backup window. However, the backup is still in process and will be completed.

【Burning】Click Burning to enter the Burning option, you can choose the desired channel and synchronize the recording files to the extra Storage you installed to the DVR. Click Cancel to

Note:

*After you start the burning, click stop to terminate, the burning (in partial) will still be saved from the point you click start to the point you click stop.

*After you start the burning, click cancel to exit the processing window. However, the burning is still in process and will be completed.

Erase files from a re-writable CD or DVD

Stop the Backup

Cancel and Exit

3.3Alarm (Some of the functions are not available for SANSCO)

Under Alarm Menu, there is: Motion Detection, Video Blind, Video Loss, Alarm Input, Alarm Output, Abnormality

Note: SANSCO DVR does not support most of the Alarm functions because it does not have any Alarm Input/Output.

3.3.1Motion Detect

When the channel camera detect any movements, the DVR will trigger the motion detection alarm.

【Channel】Choose the channel camera to detect movements.

【Enable】Turn on or turn off the motion detection alarm.

【Sensitivity】Choose the sensitivity of the motion detection, from Lowest to Highest.

【Region】Click [set] to set up the motion detection masking. On the next screen, left click and mouse and drag to unselect the area, the pink area showed below will be monitored by the camera. Once there are movements in the pink area, the camera will send the signal to the DVR and further trigger the alarm, on the other hand, any movements fall within the white area below will NOT be monitored and detected.

【Period】Schedule the timing for the motion detection activities. You can manage up to 4 different periods within a day. Click the time box to choose the Hour/Minute and it will reflect the same on the green table below:

【Interval】Only one alarm will be triggered within the set interval regardless of how many movements.

【Alarm Output】Once movement is detected, the external alarm device connected to the DVR (via Alarm Output) will be triggered.

【Out Delay】The external alarm normally goes off after a while, however, if you set the Out Delay, then it will not go off immediately, instead it will go off after the set value (from 0 to 300s)

【Record Channel】Choose the channel(s) to record when an alarm is triggered. If you also check the box for FTP upload (below): the recording will be uploaded to FTP Sever as well.

【Tour】 Choose the channel(s) to patrol when an alarm is trigger. You can set the patrol interval (from point to point) via [Main Menu] – [System] – [Tour].

【PTZ Activation】Set the PTZ Activation when the alarm is triggered. You can select any channel or multi channels. Make sure the channel is connected with a PTZ camera already because the SANSCO camera is not PTZ type. When an alarm occurs, the selected PTZ channel will rotate to the preset point, patrol, or zoom in/out, depending on your settings. Check the PTZ Activation menu (on the left):

You will be able to set the PTZ camera to rotate to preset point, Patrol from point to point, or Patrol from point to point plus zoom in/out. You can set differently for each channel if you like.

NOTE: Before you set up the PTZ Activation, you will need to configure the PTZ Control first, please refer to Section 3.5.5 PTZ control. To go to PTZ Control, please right click on the preview mode and choose PTZ control.

【Record Delay】When the alarm is off, the alarm recording normally stops, however, if you set the Delay, the alarm recording will not stop immediately after the alarm is off, instead, it will last a few more seconds/minutes, from 10-300s.

【Show Message】When an alarm occurs, a pop-up message will show up on the screen of the channel.

【Send EMAIL】When the channel camera detects movement, or an alarm occurs, the DVR will send an email as well. To configure the email settings, go to [Main Menu] – [System] – [NetService] – [Email].

【FTP upload】When an alarm occurs, the DVR will upload the recording file to FTP server, provided you have set up the record channel stated above. To configure the FTP Settings, please go to [Main Menu] – [System] – [NetService] – [FTP].

【Buzzer】If you check the box for buzzer, you will hear a beep sound when an alarm occurs.

【Write Log】If you check this box, the DVR will write the alarm information to the hard drive when an alarm occurs.

【Mobile Reported】If you check this box, you will receive a mobile notification when an alarm occurs.

【Advanced】Click Advanced, the drop-down menu gives you the shortcut to go to Preview Mode, copy the current settings, paste the copied settings to current page, reset to default, or go to Record Config (Main Menu – Record – Record Config.).

3.3.2Video Blind

(Please refer to 4.3.1 Motion Detect because the settings and options are similar)

Whenever there is any masking on the channel camera, the DVR will trigger the video blind alarm, i.e. when the ambient lighting is too low, or if someone deliberately cover the camera lens result in video masking.

3.3.3Video Loss (Please refer to 4.3.1 Motion Detect because the settings and options are similar)

Whenever there is video loss on the channel camera, the DVR will trigger the video loss alarm, i.e. when the video cable is disconnected, this will result in video loss and further trigger the alarm.

3.3.4Alarm input (Please refer to 4.3.1 Motion Detect because the settings and options are similar)

When the DVR receive any signals from the Alarm Input (extra alarm input device required), it will trigger the alarm. You will need to choose Normal Open so the DVR will automatically trigger the alarm when it receives the signals from Alarm Input Devices.

3.3.5Alarm Output (Refer to 3.5.9 Alarm Output)

3.3.6Abnormality

When the DVR detects any error or abnormal situation, i.e. storage error, IP confliction, disconnection, etc., it will trigger the alarm.

【Event Type】No Storage, Storage Device Error, Storage No Space, Net Disconnection, IP Conflict.

【Enable】Check the box to enable the alarm function.

【Show Message】When an error occurs (listed in Event Type), a pop-up message will show up on the screen of the channel.

【Buzzer】If you check the box for buzzer, you will hear a beep sound when an error occurs.

【Mobile Reported】If you check this box, you will receive a mobile notification when an error occurs.

【Send EMAIL】When an error occurs, the DVR will send an email as well. To configure the email settings, go to [Main Menu] – [System] – [NetService] – [Email].

3.4System

Under System Menu, there is: General, Encode, Network, NetService, Display, PTZ Config., RS232/RS485, Tour, Digital

3.4.1General

【Time Zone】Time zone that you want the DVR to use.

【System Time】The date and time for the DVR.

【Date Format】Choose the date format.

【Date Separator】Choose among: “.” and “-” and “/”.

【Time Format】Choose time format: 24-hour or 12-hour.

【Language】Support multiple language.

【HDD Full】Stop record: Stop recording when the hard drive is full. Overwrite: Overwrite the oldest recorded files and continue recording when the hard drive is full.

【DVR No.】Refer to 2.4 Control with Remote – Operation processes with remote controller to control multi-DVR.

【Video Standard】PAL or NTSC. PAL for Europe, NTSC for America.

【Auto Logout】Set the DVR to automatically logout after some time.

【Machine Name】Name your DVR.

【DST】Check the box for DST (Summer Time) and click DST to see the dialogue box below. Setup per your preference.

3.4.2Encode setup

Main Stream Setting

Sub Stream Setting: this is for use only in worse network conditions or when you remotely access the cameras via mobiles, to save bandwidth.

【Channel】Choose the channel camera.

【Compression】Standard H.264.

【Resolution】Resolution 1080N/960H/D1.

【Frame Rate】Adjustable from 5 to 25FPS

【Bit Rate Type】You can choose between VBR (variable bitrate) and CBR (constant bitrate). Under VBR, you can choose different Quality (up to 6, from lowest to highest). Under CBR, you can set different Bit Rate (Kb/s).

【Bit Rate】The higher the value, the better the video quality. Below is the bit rates normally used in different cases: 1080P (1024~8192kbsp), 720P (1024~4096kbps), 960H (869~4096kbps), D1 (512~2560kbps), HD1 (384~2048kbps), CIF (64~1024kbps), QCIF (64~512kbps).

【Frame Interval】Choose among 2~12s.

【Video/Audio】Choose whether to stream video or audio (SANSCO camera does not support audio streaming).

【Extra stream】Normally used when the network condition is not good or when you use mobile devices to remotely access the DVR.

Note:

*You can enable or disable the sub stream setting by checking/unchecking the box below.

*You can enable or disable the video/audio streaming by checking or unchecking the box below.

*It is recommended to leave these setting as default, normally you don’t need to change these settings.

3.4.3Network

【Net Card】The SANSCO DVR is installed with a wired Ethernet card, so by default it is a Wire Netcard as seen above.

【DHCP Enable】It is recommended that you check this box, and the DVR will automatically obtain an IP address from your router, if you have connect the DVR with your router using a network cable.

【IP address】When the box for DHCP Enable is uncheck, you can set the IP address of the DVR.

【Subnet mask】Set the subnet mask for the DVR. Default: 255.255.255.0.

【Gateway】Set the gateway for the DVR. Default: 192.168.1.1.

【Primary DNS】【Secondary DNS】Set the DNS for the DVR.

【Media port】The port used for the software client CMS. Default: 34567.

【HTTP port】The port used for webpage access. Default: 80.

【HS Download】High Speed download.

【Transfer Policy】Adaptive/Quality Preferred/Fluency Preferred. Choose any of the three per your preference. Adaptive means the DVR will automatically adjust the video quality and fluency, Quality Preferred means the DVR always prioritize the quality over fluency, and Fluency Preferred means the DVR will put fluency as priority over quality.

3.4.4NetService

Choose the network service option and click the set button to configure the advanced network functions or double click the service button to configure the parameters.

Note: Unless otherwise specified, it is always recommended not to change the default setting under the NetService, because the default factory settings suit most cases. If you have any doubts or concerns, please contact us immediately before you make the change. You can also refer to another instruction DVR Network Setup Guide provided by us.

【PPPoE】User can directly connect the DVR to internet via ADSL, then input the user name and password;

Check the box for Enable to enable the PPPoE setup.

Enter the username and password provided by your ISP (Internet service provider). Save the settings, and then reboot the device, if the PPPoE connection is successful, you will find the IP address for the DVR as showed in section 4.4.3 Network. You can further use the IP address on the client software CMS. The IP address will probably change from time to time because of the PPPoE connection. That’s why we recommend you to always use DHCP instead (refer to 4.4.3 Network).

【NTP】Network Time Protocol. User can synchronize the time zone for the DVR using the NTP setup.

Note: * In order to use this function, you need to install the NTP server in your PC.

* Do NOT use this if you do not have a known NTP Sever. Check the box for Enable to enable the NTP setup.

Host Sever IP: Enter the IP address for the PC that you installed the NTP server. Port: Default: 123. You can change the port based on the real IP address of the PC that installed the NTP server.

Time Zone: Examples (London GMT+0, American Central Time GMT-6).

Update Period: The time interval for the DVR to refresh the time zone based on the setting. Default: 10 minutes.

【EMAIL】If you have checked the box for [Send Email] in section 4.3.1 Motion Detect, you will receive an email when movement is detected. Check the box for Enable below to turn on the email alerts.

[SMTP Server]: For example, smtp.gmail.com

[Port]: Email server port number. For Gmail, you can use 465

[SSL]: Secure Sockets Layer (SSL) authentication protocol. If you use Gmail, check the box near “Need SSL” [User Name]: Enter the username for your Gmail. i.e. testing1@gmail.com.

[Password]: Enter the password for your Gmail account. [Sender]: Set the sender’s email address.

[Receiver]: Set the receiver’s email address. i.e., testing2@gmail.com. You can set up to 3 receivers. [Title]: Set the email title/subject.

When you finish, click Mail Testing, and if the setup is correct, you will see the message “Test Success”.

Note: If you come across any issues related to the email setup, please contact us immediately via email, we will reply in 24 hours with a solution. Failures on email setup do not necessarily due to the machine itself, sometimes it could just be the settings, or email server, etc.

For Google Gmail, click the following link to configure the Gmail: http://www.google.com/settings/security/lesssecureapps

【IP Filter】User can set up both the IP whitelist and IP blacklist to manage the DVR access. If you set up the IP whitelist, only the users on the whitelist can access the DVR. If you set up the blacklist, the users on the blacklist won’t be able to access the DVR.

If the same IP address is on both the whitelist and blacklist, that IP address still won’t be able to access the DVR because the setting of blacklist overrides. You can manage up to 64 IP address for both whitelist and blacklist. Check the box next to Enable to set up the IP Filter function.

【DDNS】User can set up the DDNS and remotely access the DVR via DDNS on browsers.

Check the box next to Enable to set up the DDNS. Choose the DDNS Type, enter the domain name, username and password.

Note:

*Make sure to set up the DNS correctly. Go to 4.4.3 Network and properly set up the DNS.

*The domain name server that selected by user is a banding domain name of DVR. User should logon the website which provided by the server supplier to register a user name and password firstly, and then apply a domain name online for the server. After the

successful apply, user can access the server from the IE client by inputting that domain name.

How to access the DVR via DDNS or external IP address? (Take www.no-ip.com for example)

Step 1: Please connect your DVR to the router using a network cable, enable the DHCP option (4.4.3 Network), and make sure the DVR connects to the router and Internet successfully. See below:

Step 2: Fix the DVR’s IP address

Use a computer which is connected to the same router and check the computer’s network information as below:

Right click on the Wi-Fi icon and choose Open Network and Sharing Center

Step 3: Register a DDNS account. Here we take no-ip DDNS as an example. We go to www.no-ip.com.

Notice: if your network’s external IP is static, not dynamic, you don’t need to set up DDNS, you can skip step 3.

After you register an account, fill in the information of the DVR.

Step 4: On your computer, go to the router’s configuration page to do the port forwarding for the DVR’s IP address, http port and media port. Before you do this, check the DVR’s IP address, http port and media port per the screen below:

Click open this link for more information on the port forwarding before you configure: https://portforward.com/router.htm

Port forwarding example:

After you finish the port forwarding, you can click open this link www.canyouseeme.org to check whether the port is open.

Use IE, you can skip the word “Login.htm” in the address bar, if you enter the wrong address with the words “Login.htm”, you may not be able to access the live video.

Finally, if the DDNS & port forwarding have been set up correctly, you can open this link: http://ddns-testing.ddns.net:8888 anywhere (with network access) to visit the DVR.

Mobile APP vs. Port Forwarding: If your remote access to the DVR will be using phone or tablet only, you may use the APP to access the DVR, which is simple to set up. If you use APP, setting up port forwarding and dynamic DNS is not necessary. If using a PC or Mac to access the DVR from a remote location, or if changing DVR settings remotely, setting up port forwarding is recommended. However, you may still use the webpage for remote login via www.xmeye.net on your PC or Mac, in this case, the port forwarding is still not necessary. For some people, the port forwarding is complicated and less people tend to use this function anymore.

【FTP】

FTP is only available when an alarm occurs (refer to section 4.3.1 Motion Detect), in this case, it will upload the related recorded files to your FTP server.

[Enable]: Click Enable to set up the FTP upload. [Server IP]: IP address of the FTP server.

[Port]: Domain Port of the FTP server. Default 21.

[User Name]: Username for the FTP server login. [Password]: Password for the FTP server login.

[Anonymous]: Check this box for Anonymous login, no need to enter username/password. [Max File Length]: Maximum file size allowed to upload.

[DirName]: Set up the FTP path for the uploaded file.

【ARSP】On occasion the DVR’s external IP may change because of the internet service provider. The ARSP option allows for remote browser login to the DVR to check for the DVR’s current external address even if it changes. This would allow you to remotely look up the DVR’s current IP, and manually update it in the app settings. This can be useful if you choose not to use dynamic DNS.

ARSP Setup Example:

Step 1: Go to System > Netservice > ARSP. Check “Enable”. Server IP is xmsecu.com Port, username, and password are default values and do not need to be modified. Click “OK”, “OK”, and then close.

Step 2: Go to Info > Version Write down the MAC number.

Step 3: Using a web browser, go to http://xmsecu.com:8080 and login using the MAC number. If it fails to login, verify the MAC number, and try logging in again. Current information about the DVR will be shown. “True IP” is the current external IP address of the DVR.

【Alarm Server】

When an alarm occurs, the DVR will upload the alarm information to the Alarm Server.

[Protocol Type]: GENERAL.

[Enable]: Check the box to enable the setup. [Server IP]: The IP address of the Alarm Server. [Port]: The port number of the device.

[Alarm Report] [Log Report]: Check the boxes to upload the alarm information/logs to server when an alarm occurs.

【Wireless Config】SANSCO DVR does not support this function. This allows the DVR to connect with the internet via 3G dial wireless Config.

[Enable]: Check the box to enable the wireless configuration. [Type]: Available from – WCDMD/TD-SCDMA/CDMA1.x/GPRS/EVDO [Wireless AP] 3G Wireless Access Point

[Dial Number]: 3G Dial Number [User Name]: 3G Username [Password]: 3G password.

[IP Address]: The IP address for the DVR after the successful 3G dial connection. Note: SANSCO DVR does not support this function.

【UPNP】The UPNP protocol ensures the automatic port forwarding on your router.

[Enable]: Check the box to enable the setup. If you enable this setup, the router will automatically assign different port numbers to the DVR, when it is accessed by users via different methods.

[HTTP]: This is the port for use when you access the DVR using IE browsers.

[TCP]: This is the port for use when you access the DVR using the CMS software client. [Mobile Port]: This is the port for use when you access the DVR via mobile devices.

Note: In order to use this function, make sure the UPNP has been enabled on your router.

【Wi-Fi】User can connect the DVR with a Wireless USB Ethernet Card to get the DVR to work wirelessly with your router. Once you have connected USB Ethernet Card correctly, click Search to connect the DVR with your router.

Note:

*The SANSCO DVR is not a wireless device and it will not work wirelessly with your router without a USB wireless dongle

*It is always in our recommendation that you connect your DVR with the router using an Ethernet Cable to make sure of the performance. Sometimes wireless connection can be problematic, i.e. instability/drop-out issues.

【RTSP】To enable the RTSP port number for the DVR when you access the DVR from different browsers (Safari, Firefox, Chrome) or VLC player.

[Enable]: Check the box to enable the RTSP port number. [Port]: The default port number is 554.

【Cloud】This shows whether or not the DVR has been connected with the network. You should read “Connected” when the DVR is already connected with the router. Double click Cloud to go to this screen. Make sure the Cloud is Enabled.

【Mobile Reported】Double click to enable the mobile report function. Check section 4.3.6 Abnormality – [Mobile Reported].

Note: SANSCO does not support the mobile report function.

3.4.5Display

Set the position of the Time Display and Channel Title on IE and APP Access screen

【Channel Title】Click on the Set button to rename each channel camera.

【Time Display】The Date/Time display on the top right corner of the screen.

【Channel Title】This decides whether or not to show the Channel Title on each live view screen.

【Record Status】This decides whether or not to show the recording icon on each live view screen.

【Alarm Status】This decides whether or not to show the alarm icon on each live view screen. The alarm function is NOT supported by SANSCO DVR because it does not have Alarm In/Out.

【Transparency】Adjust the transparency of the screen background.

【Resolution】Set the DVR resolution output.

【Channel】Choose the channel camera from the drop-down menu to set up the Region Cover, and the position for Time Display/Channel Title (on IE/mobile app view).

【Region Cover】Set up the region cover for any channel camera(s) based on your preference. Check the box first, then choose the desired channel(s), and click the Set button to enter the screen for setting up the region cover. The region cover will appear as Black Patch on the live view screen.

【Time Display】【Channel Title】You can choose the channel from the drop-down menu, then check the boxes for Time Display and Channel Title, click Set button to enter next screen, from there you can adjust the positions for both the Time Display and the

Channel Title, you can left click and drag to move the position, then right click to exit, click OK to save and exit. These changes will not reflect on the live view screen, they will reflect on the IE view screen, and the app view screen.

3.4.6PTZ Config (Refer to section 3.5.5 PTZ control – To configure PTZ settings)

3.4.7RS232 (SANSCO DVR does not have RS232 connector so this function is NOT available)

4.4.8 Tour

Enable the Tour, and set up the time interval for the camera from point to point. You can set up quad-cam view/single-cam view

Set up the time interval for the Alarm Tour. Check the box for “Return after finished” to make sure the camera return its original angle after the tour.

Note: In the Tour Preview, click to turn on the tour, click to turn it off.

4.4.9 Digital (Take 4-Channel DVR for example)

Because the DVR support different kinds of camera, you can change the combination of the Analog and IP cameras here to allow you to connect different types of cameras into the DVR. This is also called the Channel Type on the menu.

Examples: If you check the box for the first line, it means you can connect up to 4 1080p cameras and 0 IP camera. You can also read the explanation below for more information.

3.5Advanced

Under Advanced Menu, there is: Storage, Account, Online User, Output Adjust, Auto Maintain, Restore, Upgrade, Device Info., and Import/Export.

3.5.1Storage

You can manage your hard drive or check the hard drive information here.

Read/Write: Set the hard drive properties to read and write. Read only: Set the hard drive properties to read only.

Redundant (For some models): Set the hard drive properties to redundant. (Refer to 4.2.1 Record Config. – [Redundant]).

Format Disk: You can format the hard drive when there is any error message related to storage, i.e. stop recording, hard drive error. Recover: Recover any potential error in the hard drive.

Partition: Partition your hard drive. Click on it to go to HDD partition. Two types of partitions: Record Partition, Image Partition. Note: Please format the hard disk before record.

3.5.2Account

You can manage the groups and users under this Account setting.

*By default there are two Groups: Admin & User. The admin group has more permissions than the user group. You can add users to the groups. Users have different permissions to the system if they belong to different groups.

*You can choose the group on the left side of the dialog box and click Modify Group to edit the group permission. But you can’t modify the permission for the Admin Group. However, you can modify the permission for the User Group.

*You can add new users to different groups. But one user belongs to one group only.

*You can’t delete the admin user, which belongs to the Admin Group.

*You can’t delete the default user which belongs to the User Group.

*You can set different passwords for users in different groups. Maximum password length 6-digit.

How to add user?

How to add Group?

How to modify password?

3.5.3Online User

You can check all users who are connected to the DVR from Online User. You can choose any user(s) and click disconnect to stop the connection, if you do this, the user(s) will be able to log into the system again only after you reboot your DVR.

3.5.4Output Adjust (Refer to section 3.5.11 Output Adjust)

3.5.5Auto Maintain

User can schedule the time for automatic system reboot, or automatic deletion on the old recorded files.

3.5.6Restore

The user can reset the settings back to default. You can reset all the personal settings, or you can choose some of the settings and reset them back to factory based on your preference/needs. Check the box and reset them.

You can normally reset the system when there are problems with the settings, or you forget the login password, etc.

3.5.7Upgrade

User can upgrade the DVR firmware version by using a USB memory stick, obtain the upgraded file from us and copy the file to the memory stick, insert the USB memory stick to the DVR via USB port, and go to Main Menu – Advanced – Upgrade to upgrade the system.

【Upgrade】Choose the USB memory stick that contains the upgraded file.

【Upgrade file】Choose the upgraded file.

3.5.8Device Info

The Device Info shows the basic information of the DVR interface (i.e. Audio In Channels, Alarm In/Out Channels, Max. Playback, etc). You can set some of them per your preference.

3.5.9Import / Export

Users can not only export the logs and the configure files from the DVR to a USB memory stick, but also import those configure files from the memory stick to DVR settings. Pay attention to the file format before you Import and Export.

3.6Info

Under the Info Menu, there is HDD Info, BPS, LOG, and Version.

3.6.1HDD info

The HDD info includes Type, Capacity, Capacity Left, and Status.

○means the hard drive status is normal.

x means the hard drive is faulty/problematic.

– means no hard drive detected.

3.6.2BPS

Display the Bit Rate (Kb/S) and the spaced used (MB/H) in real time.

3.6.3LOG

You can search the logs based on the Type, Start Time/End Time.

Log information includes: Log in/out, Shut Down, Reboot, Save Configuration, Recording, User Management, and many more related to the operation of the DVR. You can search the logs (based on the Type/Time) and clear them all by click the Remove Button.

3.6.4Version

The Version displays the hardware information, software version, Mac address, Build Date, Serial Number, and NAT status.

3.7Logout (Refer to Section 3.5.12 Logout)

4FAQ

Question: Can’t log into the DVR from the internet?

Answer:

Cloud users

If using the cloud, check to see if the DVR serial number typed in is correct. Check to see if the mobile device is connected to data. Try using Wi-Fi. On the DVR itself go to System > NetService and check the cloud status. It should say “Connected”. If not, check the network cable.

Make sure the DVR can be accessed locally via computer. If you can only access the DVR locally, the cloud may be busy and you can try again. If local access fails, see step 2. Close the mobile app and open it again. Test with another mobile device.

Non-cloud users (port forwarded) (We do not recommend you use the Port Forwarding as it is more complicated.)

Check the address bar to verify you are using the correct IP address and port number. Check every single digit because typos can be common. The address should start with “http://”, followed by the external IP address, followed by the colon symbol and the port (“:8888”). Try another web browser to see if you can get a login. Make sure that any software firewall or hardware firewall is not blocking ports 8888. Check for any port restrictions imposed by the router on both the DVR side and the remote computer side. Check all relevant settings including port filtering and application exception lists. Double check that the port and local IP addresses of the DVR are assigned for forwarding on the router. If you were previously able to access the DVR from the outside, make sure that the external IP address specified in the address bar is still valid (the router’s external IP address may change from time to time.) If using Dynamic DNS, make sure your account has not expired or test with the DVR’s current external ip address instead of the host name. Double check the settings on the DVR. Make sure the DVR can be accessed locally. If you can access DVR locally but not remotely, there is a problem with port forwarding. Review your router port forwarding settings. Review the router manual. If the router is attached to another router upstream, you will need to do port forwarding from the upstream router to the current router (using the current router’s local ip address on the upstream router, and ports 8888). If you have changed routers, make sure the local static IP on the DVR is still valid for the router is it connected to?

Question: No local network access to the DVR?

Answer: Make sure the computer is on the same router as the DVR. You can use the “ping” command from the command line (ie “ping 192.168.1.112”) to see if the DVR is accessible at all. Ping the local IP address that was assigned to the DVR. You should see response times from the DVR (no timeouts). If you get response times, you can log in locally using a web browser. If you get a timeout, reconnect the DVR’s network cable on both ends, or test with another cable. Most network cables will snap in. You may also power cycle the DVR. Check network lights on the router and on the DVR network port. Try connecting to another physical port on the router. Make sure the DVR is using a unique local IP address. Check the validity of the IP address assigned on the DVR. Some routers have a numeric restriction on the range of local addresses (you may need to reassign a static address to the DVR.) Make sure you log in with the correct local IP address and port. Check every single digit because typos can be common. Go in the DVR menu and verify the assigned address numbers. Recheck your assigned web port and media port. Check firewall settings. Try adding the DVR local IP to the local zone (Internet Options > Security > Local intranet > Sites > Advanced > Add > Close > Apply > OK). Use another web browser. Access the DVR from another computer on the same router. Test the DVR with another router. If you have changed routers, make sure the local static IP on the DVR is still valid for the router is it connected to? Reboot the DVR.

Question: I don’t have internet connection, is it required for my setup?

Answer: If you do not have internet connection, you can only view the cameras on your Monitor/TV, but not your mobile devices. You will not be able to access the cameras remotely via internet, either.

To access the DVR menu or the live view interface, please follow the Connection Diagram under Section I, connect all the cables (except step 5), and you will be able to view all cameras on your monitor/TV, you can then make changes, or configure the DVR/camera settings on your screen.

Question: No picture on monitor / TV after connecting it to the DVR

Answer:

1.Check the cable connection from the DVR to your Monitor/TV.

2.Try a different HDMI, or VGA cable. HDMI signal is sometimes picky, so use VGA connection if HDMI does not work.

3.Power off the monitor / TV and DVR, then power up the monitor/TV then the DVR. Make sure of the sequence.

4.Your Monitor/TV’s input channel for DVR is not selected. Select the correct input channel your DVR is connected to.

5.Your Monitor/TV does not support the default output of the DVR, make sure your Monitor/TV’s resolution is not less than 1280×1024 pixels. In fact, we suggest a monitor/TV with maximum resolution at 1920×1080 (1080p).

6.If there is no picture on the monitor only after you mistakenly change the DVR’s output resolution, you need to change it back to default. In this case, you need to connect the DVR to a different monitor/TV with higher resolution and then change it back to default resolution

Question: I want to access the cameras on my APP, but I am unable to find the SN Code/SerialNo for the device?

Answer: On the DVR Menu, right click your mouse – Guide – Next – Next – Next – SN Code. Scan this code on your APP.

Alternatively, you can go to Main Menu – Info – Version, and find the SerialNo. You can then manually enter the Serial Number to your APP. Please refer to the Section III [Mobile Viewing] – How to Find the QR Code or the Serial Number for the Device?

Question: My DVR is making a cracking noise

Answer: This normally happens for DVR with hard drive, if your DVR does not include a hard drive, please skip.

1.You may format the hard drive first

2.And restore the DVR settings

3.You may kindly take out the hard drive and give it a test to confirm it is the hard drive.

Question: The night vision of my camera is terrible?

Answer:

1.Make sure you do not aim your camera towards something JUST in front of the lens, i.e. wall, flowers, etc.

2.Do not face the camera towards glass, mirror, etc., which reflects the IR lights from the camera.

3.Do not face the camera lens towards direct lamps/sunlight.

3. Light up the ambient area a little bit, in complete darkness, the night performance may be affected.

Question: My camera is getting misty inside, is there a known fix?

Answer: Condensation occurs in a humid environment as a result of the difference of the temperatures of the air and the object on which it occurs. In most cases it will clear up itself. The mist is more or less a rapid drop in temperature – one solution might be the use of a see-through rain cover, or a large enough ziplock bag with appropriate cuts, applied before taking the camera out of doors to minimize the humidity trapped in it. Otherwise, the same humidity will still condense within the rain cover itself instead of in the camera just like when one uses a rain cover in cold weather with a warm camera. Another, not as practical, but effective solution might be to regulate the temperature around the camera, but isolating it from humidity is the more guaranteed solution, even if it is only applicable in very few situations. If the issue remains, you may send it back for replacement, please contact us via email.

Question: My DVR is not recording, why?

We sell DVR with / without hard drive, so make sure your DVR come with a preinstalled hard drive. If your DVR does not include a hard drive, you can source one on your own, or you can purchase one from us. If you have a spare hard drive and you can install on your own, make sure it is a 3.5 inch internal HDD with SATA connector.

Question: I’ve forgotten the login password for my DVR and I can’t log in, I am locked out.

We have super password for your DVR, you can email us with the following information and we will send you a unique password: Your model number, the date/time display on your screen. Password varies from date to date.

Question: My remote is not working?

1.The remote will only work after you login to the main menu of your DVR

2.Make sure to insert new battery in correct way, make sure of the polarity.

3.IR interference. A Plasma TV on the wall nearby, an IR cameras on the interior? Is there direct sunshine coming through a window? Does it happen at times, and at other times it works fine? If you receive a faulty remote, contact us immediately and we will help you get a new one.

Question: Does the DVR record audio as well?

Answer: By default, the cameras do not have audio recording function, if you wish to record audio you will need to install additional devices, i.e. microphone, speakers, microphone for Audio IN, speaker for Audio OUT.

Question: How to set up email notifications for my DVR?

Answer: Make sure the DVR is connected with the router, and the Cloud Status is Connected. Go to the following screen:

Check the box for Enable. And check Send Email. Refer to 4.4.4 NetService – EMAIL for more information on setup.

Question: How to set up motion detection recording?

Answer: The DVR needs an internal hard drive for recording. Without a hard drive, it will not record. And you can only live view if you do not have a hard drive. Please go to Main Menu – Advanced – Storage to check if the hard drive status. If the hard drive is

there and working, find the steps below:

Step 1 Go to Record Config., choose the Channel, then choose Schedule and check the box for Detect.

Step 2 Go to Alarm – Motion Detect. Check Enable, Set the motion detection Region if you like, and check the Record Channel (the channel you want it to record upon movement detection). Click Ok to save the settings and exit.

Step 3 Find the motion detection recording in Playback (3.5.4 Playback):

Question: How to connect your DVR on the client software CMS?

Answer: Make sure your DVR has been connected with the router and the NAT Status is Connected. [Main Menu] – [Info] – [Version] – [NAT Status]

Step 1 Download the software CMS and install it on your computer.

Step 2 Double click on the icon to run the CMS, the default username is super, no password.

Step 3 If you log in for the first time, you will see the following screen:

Step 4 To add your DVR, you can click System on the bottom right corner of the screen. Then go to Device Manager, click ADD AREA to create a zone. Name the zone and click OK.

Step 5 Left-click the area you created, then left click again on to add your DVR. Device Name: Name the device

Serial ID: Find the Serial ID (SerialNo) of the device per the manual instruction – Section 3.5.2 Guide. User Name/Password: Default is admin and no password, same as your DVR login account.

Click OK to save the settings. After that, you can double click on the device to access the DVR.

After you add your DVR successfully on CMS, you can then view or manage your DVR.

CMS interface

Security Camera Installation Guides

admin — Sun, 05 Nov 2023 11:58:37 +0000

Security Camera Installation Guides – Install it Like a Pro ,Although we now offer installation, locally, we started as a DIY-only company, and we primarily serve those adventurous types who want to run the cable for themselves.

You’re Not Alone

Installation can be hard. We’re happy to talk it over with you or take over a DIY project that you’ve realized needs professional installation. Our support hours are from 9AM-7PM Monday – Friday (EST) and we are available via chat, email, phones, and remote PC screen-sharing, if you need any help. You can reach us at 866-414-2553.

Disclaimer: The laws governing cable and wire installation can vary from state to state and sometimes even counties and cities pass specific, unique laws regarding cabling; these state, county and city laws are too complex for us to explain. This page is not a how-to installation guide, as we cannot keep up with local laws.

Although we now offer installation, locally, we started as a DIY-only company, and we primarily serve those adventurous types who want to run the cable for themselves. Even so, we get asked about do-it-yourself installation all the time…. We wanted to post a few of our standard answers here.

Part 1

Don’t Start a Fire or Shock Yourself

Electricity Can Kill You; Avoid Electrical Lines!

Never strap, staple or otherwise run networking cable to conduit or raceways carrying electrical current. Never run any cable within 2 inches of Class I electrical lines, lighting, fire alarm, or power lines or devices.

Give a Wide Berth to High Voltage Devices or Lines

Never run any cable within 6 feet of a conductor or fuse box. A minimum 5-inch distance is required from any fluorescent lighting fixture or power line over 2 kVA and up to 24 inches from any power line over 5 kVA. If unsure about the a device or line, consult an electrician. Route cable away as far as you can from large motors, generators, induction heaters, arc welders, x-ray equipment, and radio frequency, microwave or radar sources. NEC/NFPA 70, Article 800-52

Protect it from Future Physical Damage

You might want to put a nail or screw in later and don’t want to puncture your cables, so when a cable, raceway, or soft conduit (anything you can puncture) is installed parallel to framing members (joists, rafters, or studs), furring strips, or crown molding, keep the cable at least 32 mm (1.26 inches) from the edge. NEC 300.4(D)

Don’t Leave it Dangling – Secure Your Cables

You can connect cable directly to a surface with straps, staples, cable ties, hangers, or similar fittings, but you have to secure it somehow. NEC 800.24; 300.11

Use Plenum rated cable in Areas with Airflow

If you are going to run cables through an area which is used by your heating, air circulation, or air conditioner systems (such as above a drop ceiling in an office), you must use Plenum rated cables, which have a special insulation that has low smoke and low flame characteristics. When securing cable in Plenum required areas, make sure your straps, cable ties, and similar fittings also are plenum rated. NEC 830; NFPA 90A

National Rules – Consult your local laws

These guides are meant to familiarize our clients with the national requirements as expressed in the National Fire and Alarm Signaling Code and the National Electrical Code. Your state or local laws may differ. If you live outside the USA, consult your governmental laws. Don’t consider this your only resource.

Turn the Breaker Power OFF

Any time that you will be drilling or cutting into your wall, you want to turn the power off. You don’t want to drill into a hidden electrical line. You probably already know this, but our lawyers insisted.

Wear Safety Goggles

Any time that you are drilling, you want to wear safety goggles and hearing protection, like ear plugs.

Security Camera Installation Guides

Part 2

Drilling through Different Materials

Sheetrock (most interior walls)

A list of tools necessary, step-by-step instructions for installing SCW cameras, and how to close up the hole when drilling into a surface made of sheetrock.

Wood

A list of tools necessary, step-by-step instructions for installing SCW cameras, and how to close up the hole when drilling into a surface made of wood.

Stucco

A list of tools necessary, step-by-step instructions for installing SCW cameras, and how to close up the hole when drilling into a surface made of stucco.

Brick and Masonry

A list of tools necessary, step-by-step instructions for installing SCW cameras, and how to close up the hole when drilling into a surface made of brick.

Concrete

A list of tools necessary, step-by-step instructions for installing SCW cameras, and how to close up the hole when drilling into a surface made of concrete.

Metal Siding

A list of tools necessary, step-by-step instructions for installing SCW cameras, and how to close up the hole when drilling into a surface made of metal siding

Part 3

Running the Cable

Basic Cabling

Terminating Cable (Putting the ends on)

Instructions for putting the RJ45 ends on to ethernet (for example, Cat5 / Cat6 / Cat5e) cable.

Using Our Waterproof Connectors

When installing a camera outdoors, it is imperative that you put our waterproof RJ45 Connector on the ethernet (for example, Cat5 / Cat6 / Cat5e) cable.

No Protection – Just Running the Wire

You can connect cable directly to a surface with straps, staples, cable ties, hangers, or similar fittings, but the cable could get damaged and someone might be able to cut it.

24 Volt Wiring: PTZ

The Spotlight PTZ cameras uses 24 volt power rather than POE because it requires more power than is capable of Power-Over-Ethernet for its natural white light spotlight. The Laser can also be powered via 24 volt power and can be powered the same way, although it is not required to do so. This guide shows you how to wire these PTZs.

24 Volt Wiring: Sharpshooter

The Sharpshooter IP Bullet cameras uses 24 volt power rather than POE because it requires more power than is capable of Power-Over-Ethernet for its long range infrared. This guide shows you how to wire the Sharpshooter.

Protecting your Cabling

Liquidtight Plastic Tubing

Liquidtight plastic tubing is easier to work with than flexible metal tubing, but is less secure. It is also great for areas with lots of expected moisture as it won’t rust.

Flexible Metal Conduit (FMC)

Flexible metal conduit is difficult to cut (watch out for sharp edges), but easier than solid conduit to install.

Electric Metal Tubing (EMT)

Solid metal conduit is the most secure form of installation. It requires a specialty conduit bending tool.

Conduit Fill

This chart will let you know how many cable runs you can fit in one conduit pipe, depending on the size of the conduit.

Raceway (Outdoors) – Coming Soon

Raceways are most popular indoors to make the space look clean and professional. There are also outdoor rated raceways; this guide covers using raceways outdoors.

Clean and Professional Interiors

Raceway (Indoors)

Raceways are most popular indoors to make the space look clean and professional. There are also outdoor rated raceways. This guide covers using raceways indoors.

Ethernet Wall Plates

Not recommended. It can be difficult to find a wall plate that passes POE power and provides grounding. These devices also provide a secondary point of failure, and take up far more room than a cable pass through plate for larger systems.

Dealing with Long Distance

Using POE switches to reduce cabling

You can run one cable to a POE switch and then run several cameras to that switch, however, POE switches are not plug-n-play. POE switches do require you to know a decent amount about computer networking.

Cables run over 300 feet

Cat5e and Cat6 cable data has a limit of 300 feet, but if you need to go further than that you can use a POE extender, POE injector, or POE switch to hear and repeat the signal. This article discusses when you would use each of these tools.

Long Distance Wireless

Part 4

Mounting Cameras and Recorders

Basic Camera Installation

Bullet Cameras on Walls

In this guide, we will be installing a bullet camera on a wall.

Bullet Cameras on Ceilings

In this guide, we will be installing a bullet camera on a ceiling.

Bullet Cameras on Soffits

In this guide, we will be installing a bullet camera on a soffit.

Dome Cameras on Ceilings

In this guide, we will be installing a dome camera in a ceiling tile.

Dome Cameras on Walls

In this guide, we will be installing a dome camera on a wall.

Positioning the Lens in our Dome Cameras

In this video guide, we demonstrate how to adjust the lens positioning on our Marshall, Guardian, Warden, and Mosquito Dome Cameras.

Audio and Alarm Inputs FAQ and Sample Wiring Guide

Here’s a guide on Line-Level Audio Inputs and Analog Wired Alarm Integration.

Attaching Our Camera Mounting Accessories

Electrical Mounting Boxes

Our electrical box mounts are used to give easy access to your connections, hide them inside the junction box, and allow you to drill a smaller hole in your wall. If you want to run conduit they are necessary to run conduit straight to the camera.

PTZ Wall Mount Bracket

This guide will show you how to mount your PTZ camera to the wall mount bracket.

Pole Mounts

In this guide, we will be installing a Hornet Pro bullet camera on a pole.

Pendant Mounts

In this guide, we will be installing a Radius panoramic dome camera on a pendant mount. You can install all our PTZ and a few of our dome cameras via Pendant mounts.

Screw Size Chart

Lose a screw? No problem. Here’s all our 2018 product line screw sizes in one convenient place.

NVR Mounting Options and Hard Drive Installation

Shelf / Desk Mounting NVRs

This is what most people do: just put it on a shelf or desk. This makes it easy to connect to a TV/monitor and use the mouse (included) to control the NVR.

Rack Mounting NVRs

Companies often want to put the NVR in their server rack room. People who do this often to control the NVR only through our apps or web browser. Only our larger NVRs (16 channels and up) are wide enough to be rack mounted (and they come with ears). Our smaller NVRs can use our Rack Mount Shelf.

Wall Mounting NVRs

Many people choose to mount their NVR on a wall near a TV. To do this, you will want to purchase a vertical rack, like this one that matches the height of your NVR. The 16, 32, and 64 channels units have a height of 2U and the 128 channel is 3U. NVRs are heavy and you will want to make sure your wall can support the weight.

Mounting NVRs behind a Wall / in an Attic

People who are afraid of the theft of an NVR often place it behind a false wall or in an attic. People who do this control the NVR only through our apps or web browser. Be aware: Not all attics are insulated well enough to be within the temperature requirements of the NVR. Temperature range is listed on each NVR’s technical specs tab.

“NVR” Lock Boxes

There’s a few companies advertising “NVR Lock Boxes,” but any Server Rack or Computer Rack will do. Most Server Racks or Mounts have locks on them already. This picture is of a Tripp Lite Server Rack with Lock It houses a 32 channel NVR, two of our POE Switches, and a router, but there are tons of companies selling small server racks online.

NVR hard drive installation

If you purchase both a hard drive(s) and recorder from us, we will happily install the hard drive for you. but here’s a handy guide if you want to do it yourself.

Part 5: Specialized Work

When to NOT DIY – Get an Expert

Long Distance Wireless

Military-Grade Long-Range Wifi Solution are used when attempting to send wireless IP Camera video data more than 100 feet (and up to 3 Miles). These products will require a professional wireless network technician on location. We can’t offer support on this product remotely, as once we can see it remotely, that means that it is already working.

Aerial Cable

Aerial cable clearance varies based on location (cable over a road needs more clearance than over a sidewalk, for example), needs to be enclosed within 8 feet of finished grade, and requires a on-site structural analysis to make sure the cable won’t break. Hire an expert.

Burial of Cable

Number one, call 811 before you ever dig: know where your power company has buried its power cables! The required cable burying depth also can vary based on your local zoning laws and your certificate of occupancy; you should get an expert.

Elevators

Don’t even try to install any cable in one without a licensed elevator technician’s help as the cable needs to be inside the cable traveler. An error in securing the cable can result in damage to the elevator’s operation – and potentially the people inside it. Don’t mess with it; get a licensed elevator technician to run the cable.

FLIR Client 12 Software setup guide

admin — Wed, 01 Nov 2023 14:32:10 +0000

FLIR Client 12 Software: Accessing System Information, Flir Cloud Client Software for PC. Here we are going to demonstrate how you can download and install the client software for you Flir Cloud DVR/NVR or IP camera. Here you can download Flir Cloud Client Software For PC free of cost. This software is also named lorex cloud for pc. We are also going to tell you how can use the software.

Your FLIR Client 12 software system information screen displays useful system information such as the IP address, MAC address, device ID, Device model, and firmware version for your DVR / NVR system.

To access system information:

1.Launch the FLIR Client 12 software on your PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under System,‎ click Info to open the Info tab.

4.Click Refresh to refresh the information.

FLIR Client 12 Software setup guide

FLIR Client 12 Software: Adding, editing, and deleting IP Cameras

You can add, edit, or delete IP cameras from your LNK Series NVR from the local area network (LAN) using the FLIR Client 12 software for PC / Mac. IP cameras connected directly to the NVR automatically appear in the IP Cameras menu.

Prerequisites:

• Ensure that you have connected your IP camera(s) to the same network as your NVR. Refer to your included Quick Start Guide for details. Click here for downloads and documentation for your product.

• Ensure that you have downloaded and installed the FLIR Client 12 software on your PC / Mac. Click here for more information on locating software downloads.

To add an IP camera:

1.Launch the FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings, click Display to open the IP Camera tab.

4.Click Quick Add to search for and add IP cameras from the LAN.
OR

5.Click the Add icon () next to an empty channel to manually add an IP camera.

LIMITATION: LHK Series NVRs only support Lorex IP cameras. Visit www.lorex.com/compatibility for a complete list of compatible IP cameras. When adding Lorex PTZ cameras, ensure that you change the Protocol from Private to ONVIF.

To edit IP cameras:

• Click the Edit icon () to edit a connected IP camera using the camera attributes window:

To delete an IP camera:

• Click the Delete icon () to delete a connected IP camera.

REMINDER: Deleting an IP camera removes it from the channel it is currently connected to. You can add these cameras to the system again at any time. You can only delete cameras from the LAN, and not those which are connected directly to the NVR.

FLIR Client 12 Software: Changing a camera’s On-Screen Display (OSD)

The On-Screen Display (OSD) shows the channel name with the date and time stamp on the top-right corner of the live feed or video playback. You can change the settings and the position of the OSD using the FLIR Client 12 software for PC / Mac.

Prerequisites:

• Ensure that you have downloaded and installed the FLIR Client 12 software on your PC / Mac. Click here for more information on locating software downloads.

• Ensure that you have logged in and added your DVR / NVR system to the FLIR Client 12 software. Click here for information on how to log in to the FLIR Client 12 software.

To change a camera’s OSD name / timestamp:

1.Launch the FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings,‎ click Display and then click the Live tab.

4.In the Channel drop-down menu, select the channel to configure the OSD for.

5.Click the field next to Channel Name to edit the channel name.

6.Click the Show Name switch to enable ()‎ or disable ()‎ the channel name shown on-screen in live viewing and recordings.

7.Click the Covert switch to enable ()‎ or disable ()‎‎ the timestamp shown on-screen in recordings.

IMPORTANT: By default,‎ the system is set to show timestamps in video recordings. It is highly recommended to show timestamps in recordings for legal reasons.

8.Click Save to save settings.

Click here for information on how to change a camera’s OSD on your LHA / LNK Series DVR / NVR system.
Click here for information on how to change a camera’s OSD on your LHB Series DVR system.

FLIR Client 12 Software: Configuring basic network settings

The LHA / LNK Series DVR / NVR requires an IP address to communicate with the router. The IP address can be automatically assigned by the router using Dynamic Host Configuration Protocol (DHCP), or can be manually assigned a static IP address. You can configure these settings using the FLIR Client 12 software for PC / Mac.

Prerequisites:

• Ensure that you have downloaded and installed the FLIR Client 12 software on your PC / Mac. Click here for more information on locating software downloads.

• Ensure that you have logged in and added your DVR / NVR system to the FLIR Client 12 software. Click here for information on how to log in to the FLIR Client 12 software.

REMINDER: DHCP is the recommended default network setting. A static IP address requires you to configure the IP address,‎ subnet mask,‎ gateway, and DNS settings.

To configure basic network settings:

1.Launch the FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings,‎ click Network to open the Network tab.

4.Click the Type drop-down menu and select DHCP (default — recommended)‎ or Static. Selecting Static requires you to edit the IP Address,‎ Subnet Mask,‎ Gateway and DNS settings.

REMINDER: If you have selected Static, click the fields next to IP Address,‎ Subnet Mask,‎ Gateway and DNS to edit as required.

5.Click Save.

FLIR Client 12 Software: Configuring mainstream recording settings

Your DVR / NVR system uses two different recording streams:

• Mainstream: a high-quality stream used for live viewing and recording.

• Substream: a lower quality stream used for remote viewing and playback.

You can use these recording streams to record high-quality video locally and review video remotely with low bandwidth. These settings can be configured using the FLIR Client 12 software for PC / Mac.

Prerequisites:

• Ensure that you have downloaded and installed the FLIR Client 12 software on your PC / Mac.

• Ensure that you have logged in and added your DVR / NVR system to the FLIR Client 12 software.

• NVR units also support a Mobilestream to set a custom video stream for remote viewing purposes. The following instructions require you to access your system using your DVR / NVR and a monitor.

To configure a mainstream recording stream:

1.Launch the FLIR Client 12 software on your PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings,‎ click Record,‎ then click on the Mainstream tab.

4.In the Channel drop-down menu, select a channel to configure the mainstream for.

5.In the Resolution drop-down menu, select the recording resolution.

6.In the FPS drop-down menu, select the number of frames per second.

7.In the Bitrate Control drop-down, select a control method:

◦ CBR (default)‎: Constant Bit Rate.‎

◦ VBR: Variable Bit Rate. In the second drop-down, select a quality level for the video stream.

8.In the Bitrate Mode drop-down menu, select the bitrate mode:

◦ Predefined: select a preset value.

◦ User-defined: enter a custom bitrate value.

9.In the Bitrate drop-down menu, select the bitrate mode (predefined bitrate mode)‎,‎ or enter a custom bitrate between 1024-8192Kbps (user-defined bitrate mode)‎.

10.Click the Audio switch to enable ()‎ or disable ()‎ audio on the selected channel (audio-enabled camera required)‎.

11.Click Save.

FLIR Client 12 Software: Configuring motion detection settings

You can configure your DVR / NVR system to record motion detection events using the FLIR Client 12 software for PC / Mac.

Prerequisites:

• Ensure that you have downloaded and installed the FLIR Client 12 software on your PC / Mac

• Ensure that you have logged in and added your DVR / NVR system to the FLIR Client 12 software

To enable and configure motion detection:

1.Launch the FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings, click Alarm to open the Motion tab.

4.In the Channel drop-down menu, select a channel to configure motion detection for.

5.Click the Enable switch to enable ()‎ or disable ()‎ motion detection.

6.In the Sensitivity drop-down menu, select a sensitivity level for motion events. The lower the sensitivity value,‎ the more movement is required to trigger motion detection.

7.In the Buzzer drop-down menu, select whether you would like the DVR to make an alarm sound when motion is detected.

8.Click the Full Screen switch to enable ()‎ or disable ()‎ full screen viewing when motion is detected.

9.In the Post Recording drop-down, select the amount of time the system will record video for after motion is detected.

10.Click the Show Message switch to enable ()‎ or disable ()‎ on-screen messages when motion is detected.

11.Click the Send Email switch to enable ()‎ or disable ()‎ email notification when motion is detected.

IMPORTANT: Ensure you have enabled email notifications.

12.Click the Record Channel switch to enable ()‎ or disable ()‎ recording when motion is detected.

13.Click on the numbered boxes representing channels that should also be recorded when motion is detected on the selected channel. Check the Analog All checkbox to select all.

14.The camera image appears with a red grid overlay on the entire image,‎ letting you know that motion detection is active for the entire image. Click or click-and-drag to add / remove area from the red grid.

REMINDER: Motion detection will be disabled for areas of the image without red overlay. Motion events which occur in the red overlay will not trigger motion detection. Disabling motion detection in certain areas of the image is an effective way to eliminate unwanted recordings and notifications,‎ such as those caused by trees blowing in the wind or street traffic seen through an open window.

15.Click Save.

FLIR Client 12 Software: Configuring recording settings

Your DVR / NVR system has recording settings that can be configured using the FLIR Client 12 software for PC / Mac. Basic configuration options include recording for specific channels, selecting a stream mode, and enabling pre-recording.

Prerequisites:

• Ensure that you have downloaded and installed the FLIR Client 12 software on your PC / Mac.

• Ensure that you have logged in and added your DVR / NVR system to the FLIR Client 12 software.

To configure recording settings:

1.Launch the FLIR Client 12 software on your PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings,‎ click Record to open the Record tab.

4.In the Channel drop-down menu, select a channel to set recording parameters for.

5.In the Stream Mode drop-down menu, configure the recording mode:

◦ Select DualStream to record using mainstream recording settings while using the substream for remote viewing.

◦ Select MainStream to use mainstream recording only.

IMPORTANT: You must set the Stream Mode to DualStream in order to play back recordings using the FLIR Secure mobile app. Live viewing will not be affected.

· Click here to configure Mainstream recording settings using FLIR Client 12 software.

6.Click the Record switch to enable ( )‎ or disable ( )‎ recording.

7.Click the PreRecord switch to enable ( )‎ or disable ( )‎ pre-recording of motion events.

8.Click Save.

FLIR Client 12 Software: Configuring substream recording settings

Your DVR / NVR system uses two different recording streams:

• Mainstream: a high-quality stream used for live viewing and recording.

• Substream: a lower quality stream used for remote viewing and playback.

Prerequisites:

• Ensure that you have downloaded and installed the FLIR Client 12 software on your PC / Mac. Click here for more information on locating software downloads.

• Ensure that you have logged in and added your DVR / NVR system to the FLIR Client 12 software. Click here for information on how to log in to the FLIR Client 12 software.

To configure a substream recording stream:

1.Launch the FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings,‎ click Record,‎ then click on the Substream tab.

4.In the Channel drop-down menu, select a channel to configure the substream for.

5.In the Resolution drop-down menu, select the recording resolution.

6.In the FPS drop-down menu, select the number of frames per second.

7.In the Bitrate Control drop-down, select a control method:

◦ CBR (default)‎: Constant Bit Rate.‎

◦ VBR: Variable Bit Rate. In the second drop-down, select a quality level for the video stream.

8.In the Bitrate Mode drop-down menu, select the bitrate mode:

◦ Predefined: select a preset value.

◦ User-defined: enter a custom bitrate value.

9.In the Bitrate drop-down menu, select the bitrate mode (predefined bitrate mode)‎,‎ or enter a custom bitrate between 1024-8192Kbps (user-defined bitrate mode)‎.

10.Click the Audio switch to enable ()‎ or disable ()‎ audio on the selected channel (audio-enabled camera required)‎.

11.Click Save.

FLIR Client 12 Software: Date and time on the DVR / NVR

If you would like to correct or adjust your DVR / NVR system time, you can configure time settings by enabling / disabling the Network Time Protocol (NTP), adjust Daylight Savings Time (DST), or manually enter the time using the FLIR Client 12 software for PC / Mac.

Prerequisites:

• Ensure that you have downloaded and installed the FLIR Client 12 software on your PC / Mac. Click here for more information on locating software downloads.

• Ensure that you have logged in and added your DVR / NVR system to the FLIR Client 12 software. Click here for information on how to log in to the FLIR Client 12 software.

• Ensure your DVR / NVR is connected to a Router or switch on your network using the included Ethernet cable. A constant connection to the Internet is required to use NTP.

To enable / disable NTP:

1.Launch FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under System, click General to open the General tab.

4.Click the NTP checkbox to show NTP options.

5.Click the NTP switch to enable () or disable () NTP on the system.

6.In the Server Address drop-down menu, select the desired NTP server.

RECOMMENDED: Use the default Lorex server: ntp.lorexddns.net.

7.In the Time Zone drop-down menu, select the correct region.

REMINDER: In most cases, the region should already be correct as it was configured during the DVR setup wizard. The selected region is also used by the system to intelligently determine the correct video format for that region, which may change automatically when changing the region. For example, changing the region from New York to London will also switch the video format of the system from NTSC to PAL.

8.Click Save to sync with the NTP server.

You can also enable / disable DST if required.

To enable / disable DST:

1.Launch FLIR Client 12 software for PC / Mac.

2.Under System, click General, then click the DST tab.

3.In the DST drop-down, select Enable.

4.In the Time Offset drop-down menu, select the time difference to use for DST.

5.In the Daylight Saving Time drop-down menu, select a mode of entry for effective dates:

◦ Select Week to choose DST time changes that are relative to the day of the week (for example, on the second Sunday of March).

◦ Select Date to choose a specific date and time for each DST time change (for example, on March 13th at 2:00AM).

6.Enter the desired Start Time and End Time for Daylight Savings Time. System time will move forward an hour at the start time, and back an hour at the end time.

7.Click Save.

You can also manually enter a time in your DVR / NVR system using the FLIR Client 12 software for PC / Mac.

To manually configure the date and time:

1.Launch FLIR Client 12 software for PC / Mac.

2.Under System, click General to open the General tab.

3.Click the field next to Date to select the correct date from the calendar.

4.Enter the correct time and use the Time drop-down menu to select AM or PM if using 12-hour time format.

5.In the Date Format drop-down menu, select how you want the date to appear.

6.In the Time Format drop-down menu, select how you want the time to appear.

7.Click Save.

FLIR Client 12 Software: Downloading recorded video on PC / Mac

FLIR Client 12 software allows you to download recorded video for storage or playback on your PC / Mac.

The following instructions require you to access your system using the FLIR Client 12 software and a PC / Mac.

To download recorded video:

1.Launch the FLIR Client 12 software on your PC / Mac.

2.Click Playback in the top-right corner of the home page.

3.Click the Download icon () to open the Download menu.

TIP: Video files available for download during your current playback period are shown in the Download menu.

4.Click the checkbox next to the video files you want to download to your computer. You can see the start time,‎ end time, and file size of each video before downloading.

5.Click Start Download to download the selected files on your PC / Mac.

Once you have downloaded recorded video to your PC / Mac. You can play downloaded files using the Lorex Player 11 bundled software. Click here to learn how to view and play recorded video files.

FLIR Client 12 Software: Viewing downloaded video with Lorex Player 11 on PC / Mac

When you download recorded video using the FLIR Client 12 software,‎ the software allows you to select the file type.

• For Mac users who wish to view backed up video on their computer,‎ it is recommended to select AVI or MP4 file type,‎ which can be played by most video player software.

• PC users have the option of using the Lorex Player 11 software which is capable of playing H.264 files. Click here for more information on locating software downloads.

The following instructions require you to access your system using the Lorex Player 11 software and a PC / Mac.

To view downloaded video using Lorex Player 11:

1.Launch Lorex Player 11 on your PC / Mac.

2.Click Open File to load a single video file. If you want to load a folder, click the Arrow icon () next to Open File.

TIP: If you wish to learn more about where your downloaded video file is located, click here for details on setting video download location and file type.

3.Select the file and click Open. If you are opening a folder,‎ click Add.

4.Double-click the file in the list on the right-side to begin playback.

FLIR Client 12 Software: Enabling and configuring Auto Capture of snapshots

You can set the your DVR / NVR system to record snapshots using the Auto Capture feature on your FLIR Client 12 software. Auto Capture automatically saves snapshots of a camera image at time intervals, and help to conserve hard disk drive (HDD) space during times when video recording is not required. ‎Auto Capture is disabled by default.

To enable and configure Auto Capture:

1.Launch the FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings, click Picture to open the Picture tab.

4.In the Channel drop-down menu, select a channel to configure Auto Capture for.

5.In the Stream Mode drop-down menu, select Main stream or Sub stream for Auto Captures.

6.In the Continuous Interval drop-down menu, select a time period. A snapshot will be captured at every continuous interval even if there is no activity in the camera image.

7.In the Alarm Interval drop-down menu, select a time period. A snapshot will be captured at every alarm interval while a motion event is occurring.

8.Click the Auto Capture switch to enable () or disable () Auto Capture for the selected channel.

9.Click Save.

FLIR Client 12 Software: Enabling and configuring Manual Capture of snapshots

You can quickly take snapshots from enabled channels using the Manual Capture feature using the FLIR Client 12 software for PC / Mac. Capture by default, is disabled.

To enable and configure Manual Capture:

1.Launch the FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings, click Picture to open the Picture tab.

4.In the Channel drop-down menu, select a channel to enable Manual Capture for.

5.Click the Manual Capture switch to enable () or disable () Manual Capture for the selected channel.

6.Click Save.

Once you have enabled manual capture, you can manually capture snapshots.

To manually capture a snapshot:

Click the Manual Capture icon () on the Mini Menu above a camera’s live display.

FLIR Client 12 Software: Logging in on PC / Mac

You can access your LHA / LNK Series DVR / NVR System using the FLIR Client 12 software on your PC / Mac.

Prerequisites:

• Ensure that you have completed basic setup and the Setup Wizard on your DVR / NVR system. Refer to your included Quick Start Guide for details.

• Ensure that you have recorded the device ID from the QR code label on the top panel of your DVR / NVR and the Client Port value from the system information screen on your DVR / NVR. Accessing system information.

• Ensure you have downloaded and installed FLIR Client 12 on your PC / Mac.

Once you have completed these prerequisites, you can log in to the FLIR Client 12 software.

To log into the DVR using FLIR Client 12:

1.Launch the FLIR Client 12 software on your PC / Mac.

2.Enter the Device ID of the DVR / NVR.

3.Enter the Client Port.

4.Enter the User Name.

5.Enter the Password.

REMINDER: The default password will only work if you are accessing the DVR / NVR for the first time using the FLIR Client 12 software. If you completed initial setup on the DVR / NVR,‎ you will have already created your own,‎ secure password.

6.Click Login.

7.If you are accessing the DVR / NVR for the first time from your PC / Mac,‎ you will be asked to enter a new password. Enter the password in the New Password and Confirm Password fields.

RECOMMENDED: Your new,‎ secure password should be used from now on to access your DVR / NVR locally,‎ as well as remotely using FLIR Client 12 or the FLIR Secure app for smartphones and tablets.

1.Click OK.

FLIR Client 12 Software: Manually updating DVR / NVR firmware on PC / Mac

Your LHA / LNK Series DVR / NVR can receive firmware updates:

• Automatically over a network, connected by an Ethernet cable (included). Click here for information on how to automatically upgrade firmware.

• Manually by connecting a USB flash drive (not included) to your DVR / NVR. Click here for more information about manually upgrading firmware through your DVR / NVR.

• Manually by connecting a USB flash drive (not included) to your PC / Mac and using the FLIR Client 12 software.

IMPORTANT: It is recommended to use automatic upgrade unless directed by technical support to perform a manual upgrade. Technical support will provide you with a .bin file for manual firmware upgrade. Do not power off the DVR / NVR during a firmware upgrade.

Prerequisites:

• Download and install the FLIR Client 12 software on your PC / Mac. Click here for more information on locating software downloads.

• Save the .bin file on your PC / Mac.

To manually update the DVR / NVR firmware:

1.Launch the FLIR Client 12 software on your PC / Mac.

2.Click Remote Setting.

3.Under Advanced,‎ click Maintenance > Firmware Update tab.

4.Click Scan.

5.Select the .bin file saved on your PC / Mac, and then click Open.

6.Click Start to upgrade the firmware.

7.Allow 5-10 minutes for the system to upgrade. The DVR / NVR will automatically restart when the firmware upgrade is complete.

Click here for information on how to manually update firmware using your LHA / LNK Series DVR / NVR system.
Click here for information on how to manually update firmware using your LHB Series DVR.

FLIR Client 12 Software: Modifying user accounts on PC / Mac

You can use the FLIR Client 12 software on your PC / Mac to change user passwords, change permissions, or enable / disable user accounts.

Prerequisites:

• Ensure you have downloaded and installed FLIR Client 12 software on your PC / Mac. Click here for more information on locating software downloads.

• Use a monitor and mouse to complete the basic setup steps and the Setup Wizard on your DVR / NVR. Refer to your included Quick Start Guide for details.

• Ensure that you have at least one camera connected to your DVR / NVR.

• Ensure you have logged in with your administrator account to manage user settings

The following instructions require you to access your system using the FLIR Client 12 software and a PC / Mac.

To modify user accounts:

1.Launch the FLIR Client 12 software on your PC / Mac.

2.Click Remote Setting in the top-right corner of the home page.

3.Under System,‎ click Users to open the Users tab.

4.Click the administrator or user account you would like to edit.

5.Configure the following:

◦ User Name: Modify the user name for the selected account.

◦ Password / Confirm: Modify and confirm a new password for the selected account.

◦ Enable: For user accounts,‎ click the slider to enable ()‎ or ‎disable () the user account.

6.For user accounts, edit the user permissions to your preference:

◦ Check the boxes next to any system menus or capabilities you would like the user to access.

◦ Click All to check all boxes.

◦ Click Clear to check none of the boxes.

7.Click Save.

FLIR Client 12 Software: Restoring to default settings

You can restore your DVR / NVR system to default settings using the FLIR Client 12 software for PC / Mac. You can choose to restore all settings at once, or just settings on specific menus. Restoring default settings does not affect recordings and snapshots saved to the hard drive.

To restore default settings:

1.Launch the FLIR Client 12 Software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Advanced, click Maintenance, then click the Load Default tab.

4.Click the switches next to the system menus to you would like to include () or discard () from the restore, or click All to reset all menus.

5.Click Save to confirm. The DVR / NVR will reboot automatically.

FLIR Client 12 Software: Setting a picture schedule for Auto Capture

You can configure your DVR / NVR system to set a picture schedule for Auto Capture using the FLIR Client 12 software for PC / Mac.

To set a picture schedule:

1.Launch the FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings, click Picture, the click the Picture Schedule tab.

4.In the Channel drop-down menu, select a channel to set a privacy zone for.

5.In the Week drop-down menu, select the day of the week you would like to set the schedule for.

6.The times of day during which continuous Auto Capture is enabled are represented by green bars, and motion by yellow. Click-and-drag to enable or disable continuous or motion captures during a certain time of day.

TIP: Repeat steps 5 and 6 for as many days of the week you would like to configure the schedule for.

7.If needed, use the Copy functions to copy the schedule for one day to other days of the week, or to copy one channel’s entire schedule to other channels.

8.Click Save.

FLIR Client 12 Software: Setting a recording schedule

You can set your DVR / NVR system to a custom recording schedule according to your needs using the FLIR Client 12 software for PC / Mac. For example, you can set the system to record continuously during business hours and record on motion detection only outside of business hours. A custom recording schedule helps reduce the amount of hard disk drive (HDD) space required, increasing the time your system can retain recordings.

Prerequisites:

• Ensure that you have downloaded and installed the FLIR Client 12 software on your PC / Mac. Click here for more information on locating software downloads.

• Ensure that you have logged in and added your DVR / NVR system to the FLIR Client 12 software. Click here for information on how to log in to the FLIR Client 12 software.

To set a recording schedule:

1.Launch the FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings, click Record, then click on the Schedule tab.

4.In the Channel drop-down menu, select a channel to set the recording schedule for.

5.In the Week drop-down menu, select the day of the week you would like to set the schedule for.

6.The times of day during which continuous recording is enabled are represented by green bars, and motion by yellow. By default, the system is set the record at all times. Click-and-drag to enable or disable continuous or motion recording during a certain time of day.

TIP: Repeat steps 5 and 6 for as many days of the week that you would like to configure the schedule for.

7.If needed, use the Copy functions to copy the schedule for one day to other days of the week, or to copy one channel’s entire schedule to other channels.

8.Click Save.

FLIR Client 12 Software: Setting an email schedule

Your DVR / NVR system email settings can be configured using the FLIR Client 12 software for PC / Mac. You can configure settings so that email notifications are only sent at certain times / days. You can also set separate schedules for motion events and system warnings per channel.

Prerequisites:

• Ensure that you have downloaded and installed the FLIR Client 12 software on your PC / Mac. Click here for more information on locating software downloads.

• Ensure that you have logged in and added your DVR / NVR system to the FLIR Client 12 software. Click here for information on how to log in to the FLIR Client 12 software.

• Ensure that you have set up email notifications:

◦ Lorex email server notifications setup.

◦ Custom email server notifications setup

To set an email schedule:

1.Launch the FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings, click Network, then click the Email Schedule tab.

4.In the Channel drop-down menu, select a channel to set the email schedule for.

5.In the Week drop-down menu, select the day of the week you would like to set the schedule for.

6.The times of day during which email notifications for motion events are enabled are represented by yellow bars, and system warnings by red. Click-and-drag to enable or disable email notifications during a certain time of day.

7.If needed, use the Copy functions to copy the schedule for one day to other days of the week, or to copy one channel’s entire schedule to other channels.

8.Click Save.

FLIR Client 12 Software: Setting file type and download location

Your FLIR Client 12 software allows you to set the download location and file type for video recordings and snapshots.

Prerequisites:

• Download and install the FLIR Client 12 software for PC / Mac.

• Configure the FLIR Client 12 software with your DVR / NVR system.

The following instructions require you to access your system using the FLIR Client software and a PC / Mac.

To set download location and file type:

1.Launch the FLIR Client 12 software on your PC / Mac.

2.Click Local Settings in the top-right corner of the window.

3.Click the Browse icon () next to each of the path fields to display the Browse for Folder window.

4.Select the folder you would like to save recorded video, downloaded video, and snapshots, and then click OK.

5.In the File type drop-down, select a file type for video downloads.

RECOMMENDED: For Mac users who wish to view backed up video on their computer, select the AVI or MP4 file type,‎ which can be played by most video player software.
PC Users have the option of using the Lorex Player 11 software which is capable of playing H.264 files.

6.Click Save.

Once you have set your file path, you can download your recorded videos.

FLIR Client 12 Software: Setting up email notifications using custom server information

You can use custom server information to send and receive notifications on your DVR / NVR system using the FLIR Client 12 software for PC / Mac. You can configure your email notifications to receive emails for events like motion detection or system warnings.

To enable email notifications using custom server information:

1.Launch the FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings, click Network, then click the Email tab.

4.In the Email drop-down menu, select Enable from the to enable email notifications using a custom mail server.

5.In the Encryption drop-down menu, select an encryption type.

6.Enter the SMTP port.

7.Enter the URL used by your mail server in the SMTP Server field.

8.Enter the user name for the mail server.

9.Enter the Password password for the mail server.

10.Enter the sending email address in the Sender Email field. This can be any email of your choice.

11.Enter up to 3 email addresses that will receive email notifications from the system in the Receiver fields.

12.In the Interval drop-down menu, select the minimum amount of time between email notifications. This can be used to limit the number of notifications you receive throughout the day.

13.Click Save.

FLIR Client 12 Software: Setting up email notifications using the Lorex email server

You can use the free Lorex email server (recommended) to send and receive notifications on your DVR / NVR system using the FLIR Client 12 software for PC / Mac. You can configure your email notifications to receive emails for events like motion detection or system warnings.

Prerequisites:

• Ensure that you have downloaded and installed the FLIR Client 12 software on your PC / Mac. Click here for more information on locating software downloads.

• Ensure that you have logged in and added your DVR / NVR system to the FLIR Client 12 software. Click here for information on how to log in to the FLIR Client 12 software.

To enable email notifications using the Lorex server:

1.Launch the FLIR Client 12 software for PC / Mac.

2.Click Remote Setting in the top-right corner of the window.

3.Under Settings, click Network, then click the Email tab.

4.In the Email drop-down, select Default to enable the default Lorex mail server.

5.Enter up to 3 email addresses in the Receiver fields that will receive email notifications from the system.

6.In the Interval drop-down, select the minimum amount of time between email notifications. This can be used to limit the number of notifications you receive throughout the day.

7.Click Save.

Once you have enabled email notifications, you can configure your email schedule.

GSurf Pro Setup and User Guide

admin — Wed, 18 Oct 2023 12:19:50 +0000

GSurf Pro Setup and User Guide, Thank you for using Grandstream GSurf_Prov2 Network Video Surveillance System. Based on TCP/IP, Gsurf_Prov2 utilizes C/S architecture on distributed system, managing up to 10*36 channels. It can effectively reduce the network traffic and cameras’ workload by providing the transferring mechanism. Also, users could search and download the recording files remotely via the file management. Featuring functions of electronic map, preview, search, recording, alarm, playback, PTZ and etc., Gsurf_Prov2 is a powerful monitoring and recording system with intuitive interface as well as easy operation.

This user manual is designed to help you understand how to integrate your cameras and digital video servers with GSurf_Prov2 software.

Note

This document is subject to change without notice. The latest electronic version of this user manual is available for download here:

http://www.grandstream.com/support

Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.

PRODUCT OVERVIEW

Feature Highlights

◦ Built-in transfer server to forward the front-end real-time video streaming across network

◦ Capability to configure primary stream and secondary stream display according to the PC platform

◦ Embedded file sharing server for searching and downloading recorded files remotely

◦ PTZ control

◦ Integrated tools to synchronize time on the cameras, transform format for the recording files

◦ 72 channels video streams for group viewing or patrol mode

◦ Two-way audio/video monitoring and alarm

◦ Flexible alarm mechanism including relay output control and email alarm

Figure 1: GSurf_Prov2 Overview

GSurf Pro Setup and User Guide

INSTALLATION GUIDE

Minimum Computer System Requirement

SERVER:

– Operating System: Windows 2003/2008 Server; Windows XP
SP2/SP3; Windows 7 32bit/64bit, Windows 8/10
– Processor: Intel® Core™ i3; 2.6GHz or above recommended
– Memory Capacity (RAM): 4GB or above
– Hard Drive Capacity: 320G (depending on video recording requirement)
– Graphics Card Type: Discrete Graphics Card (nVIDIA GEFORCE® GTX660 or above recommended)
– Network Adapter: 1000Mbps network adapter

CLIENTS:

– Operating System: Windows XP SP2/SP3; Windows Vista; Windows 7 32bit/64bit; Windows 8/10
– Processor: Intel® Core 2 Duo ™ or above
– Memory Capacity (RAM): 2GB or above
– Hard Drive Capacity: 120G (depending on recording requirement)
– Graphics Card Type: Discrete Graphics Card recommended
– Network Adapter: 100Mbps network adapter, 1000Mbps recommended

Note

UPS is required for SERVER to prevent database or video record file corruption caused by power outage.

Install Gsurf_Prov2

Click to run the GSurf_Prov2 installation .exe file. Follow the instructions in the prompted windows to start installation. Once done, the following screen will show.

Figure 2: GSurf_Prov2 Installation

Uninstall Gsurf_Prov2

To uninstall GSurf_Prov2, in your windows PC Start Menu->Programs->GSurf_Prov2, click on Uninstall GSurf_Prov2 to start uninstall process. Or you could uninstall the program from your windows PC’s Control Panel.

Login Gsurf_Prov2

Click to run GSurf_Prov2. The login page will prompt for your User ID and Password. The administrator User ID and Password are both set to admin at the factory default settings.

For security purpose, please change the password after the first time you log in to GSurf_Prov2.

Figure 3: GSurf_Prov2 Login

Gsurf_Prov2 Main Window

The GSurf_Prov2 user interface is designed for ease-of-use to offer quick access to cameras and recording in the system. Please refer to the following figure and table for main window descriptions.

Figure 4: GSurf_Prov2 Main Window

Table 1: Gsurf_Prov2 Main Window Items

1	Toolbar	Quick access to designated functions
2	Device Browser	View, add and manage devices; view electronic map
3	Video Display	Display up to 72 video streams. Double clicking on one video will display its primary stream in full window.
4	PTZ Control	PTZ control (PTZ device is required on the camera)
5	Log List	View operation log and alarm log

Gsurf_Prov2 Toolbar

Table 2: GSurf_Prov2 Toolbar Icons

	Browse and manage the connected DVS or cameras
	Open Electronic Map Browser. Right click to add a new map
	Open Group View panel, manage groups and video channels.
	Open RS-485 panel for PTZ control
	Display log list
	Display alarm list
	Choose different number of channels to be displayed on the main window (max number 72).
	Open/hide play bar in each video display window.
	Send audio (broadcasting) to selected device in the list
	Search all the cameras’ IP within the same LAN
	Show GSurf_Prov2 software information

Gsurf_Prov2 Video Play Bar

In the video display window, each video channel has a play bar on the bottom.

Figure 5: GSurf_Prov2 Video Display Window – Play Bar

Table 3: GSURF_Prov2 Video Play Bar Icons

	Stop the displayed video in the channel
	Start recording the video in the channel. By default, the recorded video file will be saved in directory C:\Record
	Capture a snapshot of the current video in the channel. By default, the captured snapshot will be saved in directory C:\Snapshot
	Turn on/off sound of the current channel. The default setting is off
	Turn on/off two-way audio of the current channel. The default setting is off

CONFIGURATION GUIDE

After installing GSurf_Prov2, it must be configured for your network cameras or digital video servers. This section describes how to configure GSurf_Prov2, as well as how to set up auto recording, motion detection, alarms and etc.

Add/Delete Device

Add Device

1. In the top Menu bar, click System Config(C)->Device Config(D).

2. In the Device Configuration window, click Add button to open the Add Device dialog.

3. Enter the device information.

◦ Device Name: Enter a name for the device.

◦ Device Type: Select the device type, DVS or IPCAM.

◦ Count of channels: Select the number of channels that your device supports. For example, the GSC3610 has 2 channels.

◦ IP: Enter the IP address of the device.

◦ Domain Name: Enter the domain name of the device.

◦ Username/Password: Enter the Device’s Admin Credentials.

◦ RTSP Port: Enter the RTSP port for video streaming. If the device’s web access port is 80, enter 554 as RTSP Port. Otherwise, add 2000 to the device’s web access port and enter here.

4. Click Ok to save.

After successfully adding the device, users could view the video by double-clicking on the device name in the Device browser panel on the left.

Figure 6: Add Device

Figure 7: Video Display After Adding Device

Delete Device

1. In the top Menu bar, click System Config(C)->Device Config(D).

2. In the Device Configuration window, Select the device to be deleted.

3. Click Delete button.

4. Or, users could click on Delete all to remove all the added devices.

Figure 8: Delete Device

Search Device

The built-in Search tool in GSurf_Prov2 allows user to search all the DVS and IP Camera devices within the same LAN. Additionally, users could modify the IP address for the devices listed in the searching result.

Search Device

1. In the GSurf_Prov2 toolbar, click button.

2. In the Search tool, click Search button. A list of surveillance devices will display in the list.

Figure 9: GSurf_Prov2 Search Tool – Search Devices

Configure Time Schedule

The GSurf_Prov2 time schedule is used to configure automatic recording. Up to 10 schedules can be configured.

1. In the top Menu bar, click System Config(C)->Time Schedule(T).

2. The Time Schedule window will pop up.

3. Select a schedule on the left panel to be configured.

4. Select the time frame for each day. The scheduled interval will be marked in blue (See Figure 10: Gsurf_Prov2 Time Schedule).

5. Click Save button.

Figure 10: Gsurf_Prov2 Time Schedule

6. To assign this schedule to a device, open System Config->Device Config.

7. Select the device from which you would like to record the videos.

8. In Auto Record option, select schedule from the drop down list.

9. Click Save button.

This channel will then start automatically recording as specified in the designated time schedule.

Additionally, users could select Batch Configuration to assign the same time schedule to multiple devices.

Figure 11: GSurf_Prov2 Auto Record Time Schedule

Configure Alarm Triggers and Rules

Grandstream’s network cameras and digital video servers support motion detection and alarm events. They can report motion detection or alarm events to GSurf_Prov2. On the GSurf_Prov2 side, it can be configured to take actions, i.e., to notify such events to users. Up to 10 rules can be set up with different alarm actions. The instructions below will assist you with this setup.

1. In the top Menu bar, click System Config->Alarm Config.

2. In the Alarm action rule window, select the Alarm index and configure the action.

◦ Sound: If it’s checked, GSurf_Prov2 will play a sound when receiving an alarm report. Make sure to select a sound file and the duration for it to play.

◦ Warning on the E-map: If it’s checked, the corresponding icon of that channel in the electronic map will flash in red upon receiving an alarm report.

◦ Save to database: If it’s checked, the alarm event will be written to the alarm log.

◦ Record: If it’s checked, GSurf_Prov2 will record the video upon receiving an alarm report. Users could also select the duration for the recording.

◦ Pop up video window: If it’s checked, a pop up video window will appear on receiving an alarm report.

3. Click Save button to save the settings.

Figure 12: GSurf_Prov2 Alarm Action Rule

4. To assign this alarm action rule to a device, open System Config->Device Config.

5. In the Device Configuration window, select the device.

6. Select an Alarm action rule for Motion Detection to monitor motion detection events. Or to Other Alarm for other types of conditions such as abnormal reboot.

7. Click Save button to save the settings.

Figure 13: Assign Alarm Action Rule To Device

Additionally, users could select Batch Configuration to assign the same alarm action to multiple devices.

Local Configuration

Click on System Config->Local Config to configure software and local recording features for GSurf_Prov2.

Software Configuration

Configure log reserved days, video window layout and startup options.

Record Config

◦ Record Path: This section displays name, total space and free space of the local disks. Users could select the local disk to store recorded video files. If users select multiple disks, GSurf_Pro will start from the first disk until the free space equals the reserved space, and then go to the next one.

◦ Reserved free space: Configure the reserved free space for the disk. When the disk free space is less than the reserved free space (1 GB in this example), the video will be recorded in the next selected disk.

◦ Record file duration time: Configure the duration for each recording file.

◦ Disk Full: When the disk is full, users could choose to stop recording, or keep recording while storing new recording by deleting the old files.

◦ Capture Path: Configure the path to save the snapshot pictures.

Figure 14: GSurf_Prov2 Local Configure – Record Configure

Device Configuration

Click System Config->Device Config, the device configuration window will prompt for users to add, delete and edit devices. Once a device is selected, users could configure the device properties, alarm action rule and record option.

◦ Device Properties: Device Name, Device IP, Domain Name, RTSP Port and Transport protocol.

◦ Alarm Action Rule: Select alarm action rule for motion detection and alarm input.

◦ Auto Record: Select time schedule for auto record.

Language Display

In the GSurf_Prov2 interface, users could switch language at any time. Go to System Config->Language and select the language to be displayed.

Figure 15: Language Display

Record Configuration

Manual Record

In the video display window, click on the Record button to start recording.

Figure 16: Manual Record

Automatic Record

The automatic record will be running in the background. The recording time is specified in Auto Record option after selecting device under System Config->Device Config.

Figure 17: Automatic Record

Note

It is recommended to use continuous recording only and not combine it with recording by motion detection.

Replay

Both the GSurf_Prov2 Replay v2 (GXV36xx Models) and Replay v3 (For GSC36xx Models) tools provide the ability to replay recorded videos. These tools also provide a search function which allows you to perform a search based on start time, end time, IP address, channel and etc. To replay the recorded video, in the top Menu bar, go to Manage Tool->Replay Tool to open the Replayer. Select time, device, channel, file type and disk to search the video. Then click on the video file to play.

Figure 18: Replayer v3

In the Replayer, users could also open up the Time selection tab to specify the recorded files by filtering the start time. All the configured start time will be marked in green in the time chart.

Electronic Map

E-map is an important feature in video surveillance system to provide users a visual overview of the cameras in your installation. A map is an image file on which you place cameras and views. GSurf_Prov2 supports an electronic map for users to identify the locations of your cameras and the status of their alarms.

To configure E-map on GSurf_Prov2, open the map browser by clicking in the toolbar.

Add Map

1. In the Electronic map browser, right click and Add map option will show up.

2. Choose a map image from your local PC to upload. Then it will be displayed in the electronic map field.

Figure 19: Add Map

Note

The supported image files are bmp, jpg or gif. GSurf_Prov2 will display the electronic map in full resolution. And the users can use the scroll bars to view the whole image.

Add Device to Map

1. Open your map in the main window.

2. In the left side panel, click on Device browser so your devices will show in the list.

3. Click on the device/channel, drag and drop it to the preferred destination on the map.

4. An icon with the device name and the channel number will now be shown on the map. Right click on the icon to change the icon settings.

Figure 20: Add Map Alarm

Set Alarm on Map

1. After adding the device to the map, go to System Config->Alarm Config to configure alarm action rule. Make sure the option Warning on the E-map is checked.

2. Go to System Config->Device Config. Select your device and configure the alarm action rule set up in step 1.

3. When GSurf_Prov2 receives an alarm report, the corresponding icon on the map will flash in red .

Lock/Unlock Map

To avoid changing the positions of cameras on the map accidently, the users can lock the map after adding all devices.

Right click on the map, lock/unlock option will be available in the pop-up menu, When the map is unlocked, users could drag devices to the map. When the map is locked, double-clicking on the camera will open up a new window for real time video from this camera.

Remove Device from Map

On the map, right click on the icon and click Delete Icon to remove the device from the map.

Remote Configuration

The IP Camera devices can be remotely accessed via web browser. Select a device on the left side panel and click on Remote config tab to access the camera’s web GUI.

Figure 21: Remote Configuration

PTZ Control

In the toolbar, click to open PTZ control panel. If the connected devices are PTZ cameras or have a PTZ device connected, users can use the console to adjust the focus, brightness, contrast, rotating speed, IRIS, and also pan/tilt the devices.

Note

Before using PTZ control, PTZ device needs to be set up in RS-485 port and properly configured.

Video Monitor

Individual View

Drag the device from the device browser to video display window to watch the video immediately.

Group View/Patrol Mode

1. In the tool bar, click on to open the Group view panel.

2. Drag the device in Device browser panel to the group in Group view panel.

Figure 22: Add Device To Group

3. Right click on the group to configure the group attributes. Check the Allow Patrol option and configure Pause time which is the patrol interval for the group.

Figure 23: Configure Group Attributes For Patrol Mode

4. Click Ok to save the settings.

5. In the top Menu bar, click on Play Mode->Patrolling View to start playing videos from different groups in a loop.

Synchronize Device Time

In the top Menu bar, click on Manage tool->Synchronize device time. Then users could sync up the device time with local PC time.

Figure 24: Device Time Configuration

Convert Video Format

The recorded video is saved in H264 format, which might not be supported by certain video players. An AVI converter tool is provided in GSurf_Prov2. Click on Manage tool->AVI Conversion Tool to open the converter. Add video to be converted and the output file will be saved in the configured directory in AVI format.

Figure 25: Media Convert Tool

User Management

The GSurf_Prov2 administrator can add, modify and delete users as well as issue users different privilege levels.

1. Click on Manage tool->User Manage.

2. In the User Manage window, users could add, edit and delete users. A list of configuration authorities is provided so each user could be assigned with different privileges.

Figure 26: User Management

Import/Export Configuration

The GSurf_Prov2 configuration can be imported or exported for backup and restore purpose. Click on System Config->Export/Import Config to open the import/export window. Users could also select the configurations for the backup file.

Figure 27: Configuration Import and Export

GSURF_PROV2 TRANSFER SERVER

The GSurf_Prov2 embedded transfer server can cooperate with client side to effectively reduce the workload on the front-end cameras. The surveillance system utilizes the transfer server as the medium to monitor the devices in a distributed manner.

Server Side

1. Open the Transfer server from Manage Tool->Tran Server. A login window will pop up.

Figure 30: Transfer Server Login

2. After login, click on Config->System Config to open the following server configuration window. The listening IP address is the PC’s IP address. For the port number, it is recommended to use default value or big value.

Figure 28: Transfer Server Configuration

3. Click on to open the search tool.

4. In the search tool, press Search button to get a list of devices in the same LAN.

5. Select the devices in the result list and click Add.

Figure 29: Add Devices to Transfer List

6. Those devices will then be displayed in the transfer list.

The main display window will show the traffic status when the traffic starts.

Client Side

The client side is the GSurf_Prov2 RTSP server.

1. In the Device browser, right click on RTSP server.

2. Click Server Config to add devices to the local list.

Figure 30: RTSP Server

GSURF_PROV2 FILE SERVER

Server Side

The file server can provide the record files in local disk to other hosts within the network for search, download and replay. To configure the GSurf_Prov2 as the file server, go to Manage Tool->File Server. Click on the Configuration button to set up listening IP and port. Then start the server.

Figure 31: GSurf_Prov2 File Server

Client Side

The client side is the replay tool in the GSurf_Prov2. Go to Manage Tool->Replay Tool to open the Replayer. Once searching is done, the record files can be downloaded and played locally.

Figure 32: Replayer Remote Search

HTTP SERVER

GSUpgrade Tool

This HTTP server allows user to configure a local HTTP server on the same machine running GSurf Pro which can be used to execute firmware update from this tool on IP Cameras either one by one or via batch upgrade by selecting them all. Go to Manage Tool->HttpServer. Click on the Configuration button to set up listening IP and port. Then start the server.

Figure 33: GSurf_Prov2 HTTP Server

FREQUENTLY ASKED QUESTIONS

Q: How many cameras does GSurf_Prov2 support?

A: The GSurf_Prov2 can support up to 10 groups or 72 channels cameras at the same time. However, when using HD camera (720P and up), the maximum number might be limited by the PC processor. When displaying multiple videos, the GSurf_Prov2 will adjust the display to secondary stream to increase system resource efficiency. If users click on one of the video, the display will be automatically converted to primary stream for better quality.

Q: Does GSurf_Prov2 have any requirement on the PC where it’s installed?

A: Yes. Please refer to section [Minimum Computer System Requirement] for details. Before installing GSurf_Prov2, it is recommended to evaluate the system requirement (network traffic, disk space, file directory and etc.).

Q: Is there any requirement on the transfer server?

A: In most of the cases, the transfer server will have large amount of network flow going through. Therefore, it is recommended to use the machine with Gigabyte network interface card.

Q: What are the factors that might affect the disk space?

A: The disk space is mainly affected by the primary stream bit rate. Normally HD video will take more space than standard definition video.

Q: I have configured the alarm action on GSurf_Prov2 already but I still didn’t get alarm. Why?

A: Besides configuring alarm action on GSurf_Prov2 side, the alarm has to be activated on the camera side and configured to report to the alarm center. Users could configure this by directly accessing camera’s web GUI or via GSurf_Prov2’s remote configure interface.

EXPERIENCING THE GRANDSTREAM GSURF_PRO

Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products.

We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support.

Our technical support staff is trained and ready to answer all of your questions. Contact a technical support member or submit a trouble ticket online to receive in-depth support.

Thank you again for using Grandstream GSurf_Prov2 Network Video Surveillance System.