At Google Nest Cam, we make products that are beautiful, helpful and easy to use. The Nest app is no exception. Control your Nest thermostat, arm and disarm your Nest Secure alarm system, see your home with Nest Cam, and get an alert if Nest Protect goes off – all in one place. And receive notifications on your Android phone or tablet.
Nest uses sensors, algorithms, and the location of your phone to do the right thing automatically, turning off the heat and turning on the camera when you leave. Forget to set the alarm? It will notice, and send you a Remind Me alert.
Nest Learning Thermostat and Nest Thermostat E
Thermostats that program themselves to help you save energy.
– Change the temperature from the subway or the sofa using your phone.
– See how much energy you used, and why.
– View and edit your schedule.
– Get extreme temperature alerts before your home gets too cold.
Nest Secure alarm system
– Arm and disarm your home remotely from the app.
– Receive a Remind Me alert if you leave home and forget to set the alarm.
– Receive a security alert on your phone telling you what triggered the alarm – a door or window opening, or someone entering a room.
Nest Protect
The smoke and carbon monoxide alarm that thinks, speaks, and alerts your phone.
– Get an alert if Nest Protect senses smoke or carbon monoxide. (Requires Wi-Fi and a working internet connection.)
– Silence an alarm from your phone with App Silence. (Nest Protect 2nd gen only.)
– See the status of your batteries, sensors, and Wi-Fi connection.
– Run a Safety Checkup to test all your alarms at once. (Nest Protect 2nd gen only.)
– See your Safety History so you know when alerts happened and why.
Nest Cam IQ Indoor and Outdoor, Nest Cam Indoor, Nest Cam Outdoor, and Dropcam
The security cameras that let you see your home on your phone, inside and out.
– Get alerts when there’s activity, and talk back to get someone’s attention.
– See what you missed with snapshots of the last three hours.
– Check in 24/7 with crisp 1080p HD video (Nest Cam and Dropcam Pro only).
– Get person alerts (or familiar face alerts with Nest Cam IQ) and up to 30 days of video history when you subscribe to Nest Aware. (Subscription service sold separately.)
Nest Hello
Know who’s knocking.
– 24/7 video streaming means you’ll never miss a moment.
– Designed to show you everything at your doorstep – people head to toe, or packages on the ground.
– Knows the difference between a person and a thing.
– Notifies you about visitors, even if they don’t ring the bell.
– HD Talk and Listen lets you have a seamless conversation with someone at your door.
– When you can’t answer the door, quick responses let you reply to visitors with prerecorded audio messages.
Nest x Yale Lock
The lock for a more secure connected home.
– Instead of sharing keys, assign passcodes to people you trust in the Nest app.
– Get an alert when someone locks or unlocks the door.
– With Home/Away Assist and Auto-Lock, your door can lock itself when you leave.
Some features require a working internet connection, Wi-Fi, and/or Bluetooth.
You can place your Google Nest Cam Indoor (wired, 3rd gen) on a horizontal surface using the stand on its own, or on another surface using the mounting plate. To help you install your Nest camera correctly, we’ve prepared a series of clear installation steps.
What you’ll need for installation
Installation video
Step 1: Add your Nest camera to the Google Home app
To begin, set up your camera with the Home app. When the app asks you which product you’re adding, make sure that you select Nest Cam Indoor (wired, 3rd gen).
Step 2: Plug in your Nest camera
Place your Nest camera close to where you plan to use it. If you plan to mount it, wait until you’ve set up your Nest camera in the Google Home app.
Your device will play a chime and its light will turn blue once it’s connected to a power source. Wait for the Nest camera’s light to turn blue before you tap Next.
Step 3: Choose a location for your Nest camera
If the live video isn’t available or the video stream is interrupted, try to move your Wi-Fi router or Nest camera.
Step 4: Mount your Nest camera to the wall
Skip this step if you’ll place your device on a flat, horizontal surface instead.
Important: If you plan to use familiar face detection, ensure that your visitors will approach the camera at an angle where their faces are visible.
4. Remove the wall plate.
a. Hold the top of the camera base with one hand.
b. Press against the bottom of the camera base with your other hand.
c. Twist 30° counter clockwise.
Step 5: Screw in the wall plate
Important:
Step 6: Position and attach your camera
Important: There should be a little space between the wall plate and the base to leave room for the wire.
Step 7: Adjust the camera angle
Important: Make sure the view includes the areas and level of details that you want, especially if you’re using familiar face detection.
If the Nest camera’s view is upside down, you can flip the view in Settings when you’re done with setup.
Your Nest camera comes with Event Video Preview which saves what your camera detects from the past 3 hours. When disabled, you’ll only see the live video stream. Turning on event recording will also enable person detection.
To enable event recording, turn on Video recording.
Afterwards, you can adjust your microphone settings. If you turn off these settings, you’ll hear the audio of your live video stream but not in the saved video history.
To enable audio recording:
During setup, you may experience issues with:
To troubleshoot these issues, refer to Get more help with setup and installation.
Depending on where you live, you’ll need to display a notice informing people that your Nest camera is currently recording video footage.
Set up your Nest camera in the Google Home or Nest app
If you have a new Google Nest camera or you need to re-add your camera, download the Google Home or Nest app.
You need the app to connect your camera to Wi-Fi and get recorded video. Use the app to guide you through setup and installation.
Before you begin
To begin setup, you need:
Important: You need to scan a QR code on the back or bottom of your camera when you add it to the app. To make sure you can access the QR code, connect your camera to the app before you install or mount it.
Step 1: Download or update the app you need
Depending on which camera model you have, use either the Google Home app or Nest app to set it up. Download the one you need from the Apple App Store or the Google Play Store.
Use the Google Home app to set up the following Nest cameras:
Use the Nest app to set up the following Nest cameras:
Step 2: Add your camera to the app with the QR code
Choose the instructions that match the app you use to set up your camera.
Add your camera to the Google Home app after setup
Tip: If you already signed into the Nest app with a Google Account, your Nest camera should automatically appear in your home in the Google Home app.
After setup in the Nest app, you can add your Nest camera to your home in the Google Home app. This lets you control your camera and other compatible connected devices, like a smart bulb or Google speaker in one place.
Learn how to set up smart devices in the Google Home or Nest app.
Step 3: Install your camera
The app gives you basic installation instructions to mount or install your Nest camera. If you need more tips for your camera, select your camera below for detailed instructions.
Get instructions for indoor cameras
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| Nest Cam Indoor (wired, 3rd gen) | Nest Cam (battery) |
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| Nest Cam (wired) | Nest Cam IQ Indoor |
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| Nest Cam Indoor |
Get instructions for outdoor cameras
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| Nest Cam Outdoor (wired, 2nd gen) | Nest Cam with Floodlight |
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| Nest Cam Outdoor | Nest Cam IQ Outdoor |
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| Nest Cam (battery) |
Step 4: Learn how to use your camera
To help you get started with your camera, we selected the most important articles you should read in our Get started using your Nest camera article.
Troubleshoot issues during setup
During setup, the app lets you connect your camera to Wi-Fi, personalize settings, check the video quality, and more.
If you have any issues, here are some quick tips.
Important: The interactive troubleshooting tool is only recommended if you use the Nest app to set up your camera.
If a help message with the code appears in the app, get detailed troubleshooting help from our interactive troubleshooting tool for Nest cameras and doorbells.
If you can’t find your Wi-Fi network, or if your camera has trouble with its Wi-Fi connection, here are a few things you can do to try and fix the issue:
For more tips, refer to Troubleshoot adding Nest camera to the app.
Signs that your camera doesn’t get enough power include the following:
Here are some things you can do to try to fix the issue:
If your camera has video delays or lag, it’s usually a sign that the Wi-Fi connection is weak. It could also be a sign that your camera doesn’t have enough power. To fix the issue, try the following:
If your camera’s video is distorted, here are a few things you can try:
For more tips, refer to Troubleshoot Nest camera video distortion.
Set up smart devices in the Google Home or Nest app
Set up smart devices in the Google Home app or Nest app, including speakers, displays, thermostats, sensors, lights, and plugs.
Find your device below, then follow the instructions in the linked article. The setup process varies by device and app, so it’s important to follow the correct instructions.
Set up Google Nest devices with the Home app
If your Google Nest device isn’t listed in this section, check devices that need the Nest app.
Entertainment and media
Climate and energy
Wi-Fi
Cameras and doorbells
Set up Google Nest devices with Nest app
Important: Nest Protect only appears in the Nest app.
You need to set up some Google Nest devices with the Nest app before you can add them to the Google Home app. For instructions, select your product from the list:
Once you’ve set up these devices in the Nest app, they may link automatically in the Home app based on your settings.
To know if your devices linked automatically:
.Set up third-party devices with the Home app
Many third-party devices, such as smart lights and appliances, can be set up and controlled with the Google Home app.
If your device is Matter-enabled, you can use the Google Home app for setup or connect it from a third-party manufacturer’s app. Refer to Set up, manage, and control Matter-enabled devices with Google Home.
Tip: To confirm your device is Matter-enabled, check for the Matter logo 
on the package.
Set up Works with Google Home devices
If your device has the “Works with Google Home” badge on its package, refer to connect third-party smart home devices in the Google Home app. Some third-party devices show their status in the Google Home app, but controls aren’t supported. If controls aren’t available for your device in the Home app, use the device manufacturer’s app for controls.
Seamlessly set up partner devices
Some devices from select partners offer Seamless setup. Check if “Seamless setup with Google Home app” is on your package, manual or website. If so, follow the instructions for Seamless setup.
