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		<pubDate>Wed, 21 Jun 2023 19:00:24 +0000</pubDate>
				<category><![CDATA[PC Software]]></category>
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					<description><![CDATA[iCMS-Pro Full User Guide, The way in which video from your surveillance system’s cameras is displayed in the iCMS Pro ... <p class="read-more-container"><a title="iCMS-Pro Full User Guide" class="read-more button" href="https://www.dvrcms.com/icms-pro-full-user-guide/#more-1453" aria-label="Read more about iCMS-Pro Full User Guide">Read More</a></p>]]></description>
										<content:encoded><![CDATA[<p>iCMS-Pro Full User Guide, The way in which video from your surveillance system’s cameras is displayed in the iCMS Pro SW is called a view. A single view may contain video from up to 64 cameras. Your SW can handle an unlimited number of views, allowing you to switch between video from various collections of cameras. Each view&#8217;s layout can be customized to fit its contents.</p>
<p><a id="post-1453-bookmark0"></a> Introduction</p>
<p>The SW must be installed locally on your computer.</p>
<p><img fetchpriority="high" decoding="async" width="695" height="349" class="wp-image-1454" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-1.jpeg" alt="word image 1453 1" title="iCMS-Pro Full User Guide 77" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-1.jpeg 695w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-1-300x151.jpeg 300w" sizes="(max-width: 695px) 100vw, 695px" /></p>
<p>Tabs</p>
<p>View</p>
<p>Application Buttons</p>
<p>I</p>
<p>। Panes l_ _ _ _ _ .</p>
<p><a id="post-1453-bookmark2"></a> Tabs</p>
<p><img decoding="async" width="459" height="49" class="wp-image-1455" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-2.jpeg" alt="word image 1453 2" title="iCMS-Pro Full User Guide 78" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-2.jpeg 459w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-2-300x32.jpeg 300w" sizes="(max-width: 459px) 100vw, 459px" /></p>
<p>The SW has three main areas.</p>
<ul>
<li>The <strong>Live </strong>tab for viewing live video</li>
<li>The <strong>Playback </strong>tab for viewing recorded video</li>
<li>The <strong>Setup </strong>tab for configuring views.</li>
</ul>
<p><a id="post-1453-bookmark4"></a> Panes</p>
<p>Panes give you access to the majority of the SW. exactly which panes you will see depends on your task, for example on whether you are viewing live video on the Live tab or recorded video on the Playback tab.</p>
<p>Panes can be minimized to icons. This helps save space, and enables a better overview of the panes you use. You minimize a pane by clicking the ‘▲’ in the pane&#8217;s title bar. When you need to use a pane which you have previously minimized, simply click the corresponding icon in the top left corner of the SW.</p>
<p><img decoding="async" width="639" height="94" class="wp-image-1456" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-3.jpeg" alt="word image 1453 3" title="iCMS-Pro Full User Guide 79" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-3.jpeg 639w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-3-300x44.jpeg 300w" sizes="(max-width: 639px) 100vw, 639px" /></p>
<p><em>Pane icons from the live TAB.</em></p>
<p><a id="post-1453-bookmark6"></a> View</p>
<p>The way in which video from your surveillance system’s cameras is displayed in the iCMS Pro SW is called a view. A single view may contain video from up to 64 cameras. Your SW can handle an unlimited number of views, allowing you to switch between video from various collections of cameras. Each view&#8217;s layout can be customized to fit its contents.</p>
<p>Views can be private or shared with other users.</p>
<p>The SW also supports multiple windows and screens, allowing you to watch multiple views at a time on multi monitors.</p>
<p><a id="post-1453-bookmark8"></a> Application buttons</p>
<p>Let you select basic SW actions.</p>
<p><img loading="lazy" decoding="async" width="306" height="73" class="wp-image-1457" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-4.jpeg" alt="word image 1453 4" title="iCMS-Pro Full User Guide 80" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-4.jpeg 306w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-4-300x72.jpeg 300w" sizes="auto, (max-width: 306px) 100vw, 306px" /></p>
<p><em>from the left to right the buttons are</em> :</p>
<p><strong>Virtual keyboard</strong></p>
<p><strong>Options </strong>: configure language, Local path for backup/image, position of panes</p>
<p><strong>Log out</strong></p>
<p><a id="post-1453-bookmark10"></a> What can you Do with iCMS Pro?</p>
<p>With the SW, you are able to:</p>
<ul>
<li>View live videos from cameras on the surveillance system.</li>
<li>Play back recordings from cameras on the surveillance system with a selection of advanced navigation tools, including a highly intuitive timeline browser</li>
<li>Create and switch between an unlimited number of views, each able to display images from up to 64 cameras from multiple devices at a time Views can be placed in private groups (only accessible by the user who created them) or in groups shared with other users.</li>
<li>Create special views for widescreen monitors.</li>
<li>Use multiple screens as well as floating windows for displaying different views simultaneously.</li>
<li>Quickly substitute one or more of a view’s cameras with other cameras.</li>
<li>View images from several cameras, one after the other, in a single camera position ( a so- called carousel).</li>
<li>Control PTZ (Pan/Tilt/Zoom) cameras.</li>
<li>Use digital zoom on live as well as recorded images.</li>
<li>Manually activate triggered events.</li>
<li>Manually activate external outputs (e.g. sirens or light)</li>
<li>Use sound notifications for attracting attention to detected events.</li>
<li>Skip gaps during playback of recordings.</li>
<li>Print images.</li>
<li>Export recordings (e.g. for use as evidence) in AVI (movie clip), JPEG/BMP/PNG (still image). The AVI file can include audio.</li>
<li>Select between a numbers of language versions.</li>
<li>Get a physical overview of the entire systems under surveillance.</li>
</ul>
<p><a id="post-1453-bookmark12"></a> How Can User Rights Affect Your Use of iCMS Pro SW?</p>
<p>The rights of an individual user will determine the user’s ability to use the iCMS Pro SW features.</p>
<p>Basically, the administrator is able to restrict a user’s rights to the following:</p>
<ul>
<li>Access to each of the iCMS Pro tabs: Live, Playback, and Setup</li>
<li>Ability to use features on the iCMS Pro tabs</li>
<li>Ability to create views (views determine the way in which images from one or more</li>
</ul>
<p>cameras are displayed)</p>
<ul>
<li>Ability to view images from specific cameras</li>
</ul>
<p>The ability to use various features of the iCMS Pro SW may therefore vary considerably from user to user.</p>
<h2>iCMS-Pro Full User Guide</h2>
<blockquote><p>Read Next :</p>
<ol>
<li><a href="https://www.dvrcms.com/cms-software/840/acti-cms-2-0-installation-guide/">ACTi CMS 2.0 Installation Guide</a></li>
<li><a href="https://www.dvrcms.com/password-tools/359/swann-security-devices-password-reset-guide/">Swann Security devices Password Reset Guide</a></li>
<li><a href="https://www.dvrcms.com/how-to/352/c3-cms-setup-installation-guide/">C3 CMS Setup Installation Guide</a></li>
</ol>
</blockquote>
<p><a id="post-1453-bookmark14"></a> Minimum System Requirements</p>
<table>
<tbody>
<tr>
<td>Operating System</td>
<td>Microsoft® Windows® XP Professional (32 bit or 64 bit*), Windows Server 2003 (32 bit or 64 bit*), Windows Server 2008 R1/R2 (32 bit or 64 bit*), Windows Vista® Business (32 bit or 64 bit*), Windows Vista Enterprise (32 bit or 64 bit*), Windows Vista Ultimate (32 bit or 64 bit*), Windows 7 Professional (32 bit or 64 bit*), Windows 7 Enterprise (32 bit or 64 bit*) or Windows 7 Ultimate (32 bit or 64 bit*). * Running as a 32 bit application.</td>
</tr>
<tr>
<td>CPU</td>
<td>Intel® Core2™ Duo, minimum 2.4 GHz or higher (more powerful CPU recommended for iCMS Pro SW running high number of cameras and multiple views and displays).</td>
</tr>
<tr>
<td>RAM</td>
<td>Minimum 1 GB (higher RAM recommended for SW running high number of cameras and multiple views and displays).</td>
</tr>
<tr>
<td>Network</td>
<td>Ethernet, 100 Mbit or higher recommended.</td>
</tr>
<tr>
<td>Graphics Adapter</td>
<td>AGP or PCI-Express, minimum 1024&#215;768 (1280&#215;1024 recommended), 16 bit colors.</td>
</tr>
<tr>
<td>Hard Disk Space</td>
<td>Minimum 100 MB free.</td>
</tr>
<tr>
<td>Software</td>
<td>Microsoft .NET 3.5 Framework with Service Pack 1 or newer, DirectX 9.0 or newer.</td>
</tr>
</tbody>
</table>
<p>Tip: To check which DirectX version is installed on a computer, click Start, select Run&#8230;, and type dxdiag. When you click OK, the DirectX Diagnostic Tool window will open; version information is displayed near the bottom of its System tab. If your computer requires a DirectX update, the latest versions of DirectX are available from<a href="http://www.microsoft.com/downloads/" rel="dofollow noopener" target="_blank"> http://www.microsoft.com/downloads/</a></p>
<p><a id="post-1453-bookmark16"></a> Installing the iCMS Pro SW</p>
<p>The SW must be installed on your computer before you are able to use it.</p>
<p>Typically, you copy the executive file from the CD that is carried with device, and then install the file on your computer.</p>
<p><a id="post-1453-bookmark18"></a> Installation from CD</p>
<p>To install the iCMS Pro SW from a CD, do the following:</p>
<ol>
<li>Verify that your computer meets the iCMS Pro SW system requirements.</li>
<li>Insert the surveillance system software CD, wait for a short while, then click the iCMS Pro</li>
</ol>
<p>installation icon.</p>
<p>Tip: Depending on your security settings, you may receive one or more security warnings when clicking the link (Do you want to run or save this file? Do you want to run this software? or similar; exact wording depends on your browser version). When this is the case, accept the security warnings (by clicking the Run button or similar; exact button names depend on your browser version).</p>
<ol>
<li>When the installation wizard starts, click ‘Next’ to continue the installation and follow the steps in the installation wizard.</li>
<li>The wizard will suggest an installation path. Normally, you can simply go ahead and use the suggested installation path</li>
<li>Click ‘Next’ buttons and waiting progress of installation.</li>
<li>Complete.</li>
</ol>
<p><a id="post-1453-bookmark20"></a> Logging In to the iCMS Pro SW</p>
<p>To log in to the SW, do the following:</p>
<ol>
<li>Double-click iCMS Pro shortcut on your desktop. If no iCMS Pro desktop shortcut is available, select the iCMS Pro from Windows’ Start menu (exactly how you do this is determined by where and how you have installed the iCMS Pro on your computer, but you would typically select Start &gt; All Programs &gt; iCMS Pro &gt; iCMS Pro).</li>
<li>A splash screen is displayed while the iCMS Pro loads; this typically takes a few seconds only.</li>
</ol>
<p><img loading="lazy" decoding="async" width="457" height="265" class="wp-image-1458" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-5.jpeg" alt="word image 1453 5" title="iCMS-Pro Full User Guide 81" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-5.jpeg 457w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-5-300x174.jpeg 300w" sizes="auto, (max-width: 457px) 100vw, 457px" /></p>
<p><img loading="lazy" decoding="async" width="342" height="205" class="wp-image-1459" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-6.jpeg" alt="word image 1453 6" title="iCMS-Pro Full User Guide 82" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-6.jpeg 342w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-6-300x180.jpeg 300w" sizes="auto, (max-width: 342px) 100vw, 342px" /></p>
<p>3. The SW login window appears:</p>
<p><strong>Live</strong></p>
<p><strong>Playback Setup</strong></p>
<p>Default : User ID (ADMIN), Password (1234)</p>
<ol>
<li>After a short wait, the iCMS Pro window will open. The iCMS Pro window has three tabs: Live, Playback and Setup.</li>
</ol>
<p>The Live tab is used for viewing live video, the Playback tab is used for browsing recorded video on PC or each device remotely, and the Setup tab is used for configuring the iCMS Pro SW. Depending on your user rights, you may not be able to access all three tabs.</p>
<p><a id="post-1453-bookmark22"></a> Selecting Language</p>
<p>In the iCMS Pro SW, you are often able to select between different language versions.</p>
<ol>
<li>Click the Options button in the right side of the iCMS Pro top bar.</li>
</ol>
<p><img loading="lazy" decoding="async" width="225" height="70" class="wp-image-1460" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-7.jpeg" alt="word image 1453 7" title="iCMS-Pro Full User Guide 83"></p>
<ol>
<li>In the Options dialog, select Language, then the required language.</li>
<li>The iCMS Pro SW must be restarted in order for the change to take effect: Close your</li>
</ol>
<p>SW, then log in again to use the new language version.</p>
<p><a id="post-1453-bookmark24"></a> Views Explained</p>
<p>The way in which video from one or more cameras are displayed in the iCMS Pro SW is called a view.</p>
<p>A view may contain video from up to 64 cameras, depending on the surveillance system to which you connect. The iCMS Pro SW can handle an unlimited number of views, allowing you to switch between video from various collections of cameras.</p>
<p><img loading="lazy" decoding="async" width="377" height="201" class="wp-image-1461" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-8.jpeg" alt="word image 1453 8" title="iCMS-Pro Full User Guide 84" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-8.jpeg 377w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-8-300x160.jpeg 300w" sizes="auto, (max-width: 377px) 100vw, 377px" /> The illustration to the right provides an example of a iCMS Pro displaying a view, in this case with video from 10 different cameras (view is highlighted in red frame).</p>
<p>In order to help you maintain an easy overview when you navigate between various views in your iCMS Pro SW, all views are placed in folders called groups. A group can contain any number of views and, if required, subgroups.</p>
<p><a id="post-1453-bookmark26"></a> Difference between Private and Shared Views</p>
<p>Views can be private or shared:</p>
<ul>
<li><strong>Private </strong>views can only be accessed by the user who created them.</li>
<li><strong>Shared </strong>views allow many users to share the same views.</li>
</ul>
<p><a id="post-1453-bookmark28"></a> Setup of Views</p>
<p>You create and manage views on the iCMS Pro Setup tab.</p>
<ul>
<li>Private and shared</li>
</ul>
<p><img loading="lazy" decoding="async" width="460" height="386" class="wp-image-1462" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-9.jpeg" alt="word image 1453 9" title="iCMS-Pro Full User Guide 85" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-9.jpeg 460w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-9-300x252.jpeg 300w" sizes="auto, (max-width: 460px) 100vw, 460px" /></p>
<p><a id="post-1453-bookmark30"></a> Creating Private Views</p>
<p>Views are created on the iCMS Pro Setup tab.</p>
<p>To create your first private view, you first create a group under the Setup tab’s Private top-level folder, then create the required view within the group.</p>
<p><strong>Creating a Group</strong></p>
<p>To create a group under the Private top-level folder, do the following on the Setup tab:</p>
<ol>
<li>In the Setup tab’s Views pane, select the Private top-level folder.</li>
</ol>
<p><img loading="lazy" decoding="async" width="429" height="149" class="wp-image-1463" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-10.jpeg" alt="word image 1453 10" title="iCMS-Pro Full User Guide 86" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-10.jpeg 429w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-10-300x104.jpeg 300w" sizes="auto, (max-width: 429px) 100vw, 429px" /></p>
<ol>
<li>Click the Create New Group button:</li>
</ol>
<p><img loading="lazy" decoding="async" width="422" height="360" class="wp-image-1464" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-11.jpeg" alt="word image 1453 11" title="iCMS-Pro Full User Guide 87" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-11.jpeg 422w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-11-300x256.jpeg 300w" sizes="auto, (max-width: 422px) 100vw, 422px" /></p>
<ol>
<li>A new group is created. The new group is simply named New Group.</li>
</ol>
<p><img loading="lazy" decoding="async" width="428" height="170" class="wp-image-1465" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-12.jpeg" alt="word image 1453 12" title="iCMS-Pro Full User Guide 88" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-12.jpeg 428w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-12-300x119.jpeg 300w" sizes="auto, (max-width: 428px) 100vw, 428px" /></p>
<ol>
<li>Overwrite the default name New Group with a group name of your choice.</li>
</ol>
<p><img loading="lazy" decoding="async" width="421" height="184" class="wp-image-1466" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-13.jpeg" alt="word image 1453 13" title="iCMS-Pro Full User Guide 89" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-13.jpeg 421w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-13-300x131.jpeg 300w" sizes="auto, (max-width: 421px) 100vw, 421px" /></p>
<p>You are now able to create a view within the group.</p>
<p><strong>Creating a View within the Group</strong></p>
<p>To create a view in a group, do the following:</p>
<p>1. In the Setup tab’s Views pane, make sure the group in which you want to create the</p>
<p>view is selected.</p>
<p><img loading="lazy" decoding="async" width="425" height="368" class="wp-image-1467" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-14.jpeg" alt="word image 1453 14" title="iCMS-Pro Full User Guide 90" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-14.jpeg 425w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-14-300x260.jpeg 300w" sizes="auto, (max-width: 425px) 100vw, 425px" /> <img loading="lazy" decoding="async" width="350" height="404" class="wp-image-1468" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-15.jpeg" alt="word image 1453 15" title="iCMS-Pro Full User Guide 91" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-15.jpeg 350w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-15-260x300.jpeg 260w" sizes="auto, (max-width: 350px) 100vw, 350px" /></p>
<p>2. Click the Create View button:</p>
<ol>
<li>Select the required layout for your new view. You are able to select layouts for displaying up to 64 (8&#215;8) cameras in a single view.</li>
<li>A new view is created under the group you selected. The new view carries the default name New View.</li>
</ol>
<p><img loading="lazy" decoding="async" width="433" height="171" class="wp-image-1469" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-16.jpeg" alt="word image 1453 16" title="iCMS-Pro Full User Guide 92" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-16.jpeg 433w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-16-300x118.jpeg 300w" sizes="auto, (max-width: 433px) 100vw, 433px" /></p>
<ol>
<li>Overwrite the default name with a view name of your choice.</li>
</ol>
<p><img loading="lazy" decoding="async" width="429" height="163" class="wp-image-1470" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-17.jpeg" alt="word image 1453 17" title="iCMS-Pro Full User Guide 93" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-17.jpeg 429w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-17-300x114.jpeg 300w" sizes="auto, (max-width: 429px) 100vw, 429px" /></p>
<p>You are now able to add cameras to the view.</p>
<p>Tip: A group can contain an unlimited number of views. You may also create any number of subgroups if required.</p>
<p><a id="post-1453-bookmark32"></a> Creating Shared Views</p>
<p>Views are created on the iCMS Pro setup tab.</p>
<p>To create your first shared view, you first create a group under the required shared top-level folder, then create the required view within the group. If you have created shared views before, you may create the new view in an existing group, or you may create a new group for the view.</p>
<p><strong>Creating a Group</strong></p>
<p>To create a group under a shared top-level folder, do the following on the Setup tab:</p>
<p>1. In the Setup tab’s Views pane, select the Shared top-level folder (in this example, the</p>
<p>required folder is simply called Shared).</p>
<p>2. Click the Create Group button:</p>
<p>3. A new group is created. The new group is simply named New Group.</p>
<p><img loading="lazy" decoding="async" width="429" height="293" class="wp-image-1471" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-18.jpeg" alt="word image 1453 18" title="iCMS-Pro Full User Guide 94" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-18.jpeg 429w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-18-300x205.jpeg 300w" sizes="auto, (max-width: 429px) 100vw, 429px" /> <img loading="lazy" decoding="async" width="430" height="458" class="wp-image-1472" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-19.jpeg" alt="word image 1453 19" title="iCMS-Pro Full User Guide 95" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-19.jpeg 430w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-19-282x300.jpeg 282w" sizes="auto, (max-width: 430px) 100vw, 430px" /> <img loading="lazy" decoding="async" width="413" height="277" class="wp-image-1473" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-20.jpeg" alt="word image 1453 20" title="iCMS-Pro Full User Guide 96" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-20.jpeg 413w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-20-300x201.jpeg 300w" sizes="auto, (max-width: 413px) 100vw, 413px" /></p>
<p>4. Overwrite the default name New Group with a group name of your choice.</p>
<p><img loading="lazy" decoding="async" width="415" height="293" class="wp-image-1474" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-21.jpeg" alt="word image 1453 21" title="iCMS-Pro Full User Guide 97" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-21.jpeg 415w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-21-300x212.jpeg 300w" sizes="auto, (max-width: 415px) 100vw, 415px" /></p>
<p>You are now able to create a view within the group.</p>
<p><strong>Creating a View within the Group</strong></p>
<p>To create a view in a group, do the following:</p>
<p>1. In the Setup tab’s Views pane, make sure the group in which you want to create the</p>
<p><img loading="lazy" decoding="async" width="427" height="164" class="wp-image-1475" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-22.jpeg" alt="word image 1453 22" title="iCMS-Pro Full User Guide 98" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-22.jpeg 427w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-22-300x115.jpeg 300w" sizes="auto, (max-width: 427px) 100vw, 427px" /> <img loading="lazy" decoding="async" width="432" height="347" class="wp-image-1476" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-23.jpeg" alt="word image 1453 23" title="iCMS-Pro Full User Guide 99" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-23.jpeg 432w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-23-300x241.jpeg 300w" sizes="auto, (max-width: 432px) 100vw, 432px" /> <img loading="lazy" decoding="async" width="349" height="404" class="wp-image-1477" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-24.jpeg" alt="word image 1453 24" title="iCMS-Pro Full User Guide 100" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-24.jpeg 349w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-24-259x300.jpeg 259w" sizes="auto, (max-width: 349px) 100vw, 349px" /></p>
<p>view is selected.</p>
<p>2. Click the Create New View button:</p>
<ol>
<li>Select the required layout for your new view. You are able to select layouts for displaying up to 64 (8&#215;8) cameras in a single view</li>
<li>A new view is created under the group you selected. The new view carries the default name New View:</li>
</ol>
<p>&lt;*&gt; View</p>
<p>[3 P? Private</p>
<p>H Shamed</p>
<p>H ^3 Gruopl</p>
<p><img loading="lazy" decoding="async" width="53" height="34" class="wp-image-1478" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-25.jpeg" alt="word image 1453 25" title="iCMS-Pro Full User Guide 101"></p>
<p>New View</p>
<ol>
<li>Overwrite the default name with a view name of your choice. You are now able to add cameras to the view.</li>
</ol>
<p>Tip: A group can contain an unlimited number of views. You may also create any number of subgroups if required.</p>
<p><a id="post-1453-bookmark34"></a> Renaming Views or Groups</p>
<p>To rename a view or group, do the following on the Setup tab:</p>
<ol>
<li>Select the required view or group in the Views pane.</li>
<li>Click the Rename button:</li>
</ol>
<p><img loading="lazy" decoding="async" width="426" height="54" class="wp-image-1479" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-26.jpeg" alt="word image 1453 26" title="iCMS-Pro Full User Guide 102" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-26.jpeg 426w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-26-300x38.jpeg 300w" sizes="auto, (max-width: 426px) 100vw, 426px" /></p>
<ol>
<li>Overwrite the existing group name with a new name of your choice.</li>
</ol>
<p><a id="post-1453-bookmark36"></a> Deleting Views or Groups</p>
<p>IMPORTANT: Deleting a group will delete all views and any subgroups within the group as well.</p>
<p>To delete a view or group, do the following on the Setup tab:</p>
<ol>
<li>Select the required view or group in the Views pane.</li>
<li>Click the Delete button:</li>
</ol>
<p><img loading="lazy" decoding="async" width="429" height="54" class="wp-image-1480" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-27.jpeg" alt="word image 1453 27" title="iCMS-Pro Full User Guide 103" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-27.jpeg 429w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-27-300x38.jpeg 300w" sizes="auto, (max-width: 429px) 100vw, 429px" /></p>
<ol>
<li>You will be asked to confirm that you want to delete the selected view or group.</li>
</ol>
<p><a id="post-1453-bookmark38"></a> How to Add Content to Views</p>
<p>Once you have created views, you are able to add content to the views. Content can be video from individual cameras or devices, carousels for viewing images from alternating cameras in a single view position.</p>
<p><a id="post-1453-bookmark40"></a> Adding Individual Cameras</p>
<p>To add a camera to a view, do the following:</p>
<ol>
<li>In the Setup tab’s Views pane, select the required view. When you select a view, the layout of the selected view is outlined in the main section of the iCMS Pro window.</li>
</ol>
<p><img loading="lazy" decoding="async" width="507" height="271" class="wp-image-1481" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-28.jpeg" alt="word image 1453 28" title="iCMS-Pro Full User Guide 104" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-28.jpeg 507w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-28-300x160.jpeg 300w" sizes="auto, (max-width: 507px) 100vw, 507px" /></p>
<p>Layout of selected view is outlined in main section</p>
<p>(Indicated in red frame in this example)</p>
<ol>
<li>In the Setup tab’s System Overview pane, click the plus sign(+) next to Cameras, then the</li>
</ol>
<p>plus sign next to the required server to view a list of available cameras.</p>
<p><img loading="lazy" decoding="async" width="436" height="258" class="wp-image-1482" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-29.jpeg" alt="word image 1453 29" title="iCMS-Pro Full User Guide 105" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-29.jpeg 436w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-29-300x178.jpeg 300w" sizes="auto, (max-width: 436px) 100vw, 436px" /></p>
<ol>
<li>Select the required camera from the list, and drag the camera to the required position in the view. When you have dragged a camera to a position in the view, an image from the camera will—provided a connection can be established—appear in the selected position. If a connection cannot be established, for example if the surveillance system’s is not on recording mode, the name of the camera will be displayed in the selected position.</li>
<li>Repeat for each camera required in the view.</li>
</ol>
<p>Tip: If you want to use all of the cameras under a server, you may simply drag the required server link to the view; this will automatically place all of the server’s cameras in the view from the selected position onwards. Make sure a sufficient number of positions are available in the view.</p>
<p>Tip: You can easily change which cameras are included in your view: clear an individual camera position by right clicking the remove button, then drag another camera to the cleared position, or simply overwrite a position by dragging a different camera to the position.</p>
<p><img loading="lazy" decoding="async" width="277" height="336" class="wp-image-1483" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-30.jpeg" alt="word image 1453 30" title="iCMS-Pro Full User Guide 106" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-30.jpeg 277w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-30-247x300.jpeg 247w" sizes="auto, (max-width: 277px) 100vw, 277px" /> <img loading="lazy" decoding="async" width="842" height="253" class="wp-image-1484" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-31.jpeg" alt="word image 1453 31" title="iCMS-Pro Full User Guide 107" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-31.jpeg 842w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-31-300x90.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-31-768x231.jpeg 768w" sizes="auto, (max-width: 842px) 100vw, 842px" /></p>
<p>Example: The same image viewed with Maintain Image,</p>
<p><a id="post-1453-bookmark42"></a> Adjusting View Properties</p>
<p>In the Setup tab’s view Properties pane, you are able to adjust osd and camera view.</p>
<p><strong>Maintain Image Aspect Ratio</strong></p>
<p>If the check box is selected, images will not be stretched to fit the size of the camera position.</p>
<p>Rather, images will be displayed with the aspect ratio (height/width relationship) with which they have been recorded.</p>
<p>When viewing images with their original aspect ratio, you may see horizontal or vertical black bars appearing around the images from some cameras.</p>
<p>If the check box is cleared, images will be stretched to fit the position in the view; this may lead to slightly distorted images, but you will avoid any black bars appearing around the images.</p>
<p>Aspect Ratio selected (left) and cleared (right)</p>
<p><strong>OSD settings (All views)</strong></p>
<p><strong>Show title bar: </strong>Displays a title bar located in the top of each camera position. The title bar helpsusers quickly identify camera name, Recording Status and live indicator.</p>
<p><strong>Show indicator: </strong>Displays a blinking green indicator in the title bar when displayed on the Live tab. The indicator changes state every time a new image is received from the camera, an effect which makes it easy to see that video is live. Often, it is evident from the video itself that it is live, but the live indicator can be advantageous at times when not much is happening in the camera&#8217;s area of view.</p>
<p><strong>Show icon: </strong>Displays a camera icon in the top of each camera.</p>
<p><strong>Show name: </strong>Displays a camera name in the top of each camera.</p>
<p><strong>Show resolution: </strong>Displays the current image resolution at the bottom of each camera.</p>
<p><strong>Show date and time: </strong>Displays the current date and time at the bottom of each camera.</p>
<p><a id="post-1453-bookmark44"></a> Adding Carousels</p>
<p>A carousel is used for displaying images from several cameras, one after the other, in a single view position. You are able to specify which cameras to include in the carousel as well as the interval between camera changes.</p>
<ol>
<li>On the setup tab, drag the System Overview pane’s Carousel to the required position in the view. When you release the mouse button over the required position, the Carousel Setup window opens.</li>
<li>In the Carousel Setup window, specify which cameras to include in the carousel by selecting required cameras in the left part of the window, then clicking the Add button to add the selected cameras to the list in the right part of the window.</li>
</ol>
<p><img loading="lazy" decoding="async" width="539" height="421" class="wp-image-1485" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-32.jpeg" alt="word image 1453 32" title="iCMS-Pro Full User Guide 108" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-32.jpeg 539w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-32-300x234.jpeg 300w" sizes="auto, (max-width: 539px) 100vw, 539px" /></p>
<ol>
<li>If required, move cameras up and down in the list to determine the sequence in which</li>
</ol>
<p>cameras will appear in the carousel.</p>
<ol>
<li>Define the amount of time for which each camera should be displayed in the carousel;</li>
</ol>
<p>either with a common default, or individually for each camera.</p>
<ol>
<li>Click OK to close the Carousel Setup window.</li>
</ol>
<p><img loading="lazy" decoding="async" width="555" height="333" class="wp-image-1486" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-33.jpeg" alt="word image 1453 33" title="iCMS-Pro Full User Guide 109" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-33.jpeg 555w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-33-300x180.jpeg 300w" sizes="auto, (max-width: 555px) 100vw, 555px" /></p>
<p><em>Carousel indicator will be positioned at right bottoms at the selected channel.</em></p>
<p><a id="post-1453-bookmark46"></a> Adding Static Images</p>
<p>Static images can be used in views for a variety of purposes: for company logos, for including floor plans or maps in the view, for including photos of wanted persons, etc.</p>
<ol>
<li>On the setup tab, drag the System Overview pane’s Image item to the required position in the view.</li>
</ol>
<p><img loading="lazy" decoding="async" width="421" height="319" class="wp-image-1487" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-34.jpeg" alt="word image 1453 34" title="iCMS-Pro Full User Guide 110" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-34.jpeg 421w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-34-300x227.jpeg 300w" sizes="auto, (max-width: 421px) 100vw, 421px" /></p>
<ol>
<li>Release the mouse button over the required position. When you release the mouse button, you are able to select the required static image file.</li>
</ol>
<p><a id="post-1453-bookmark48"></a> Further Configuration</p>
<p><a id="post-1453-bookmark50"></a> The Options Dialog</p>
<p>The Options dialog lets you control the language selection, position of navigator, timeline for playback and the path for snapshot &amp; Backup.</p>
<p>You access the Options dialog by clicking the Options button in the top right corner of the Smart Client window.</p>
<p><img loading="lazy" decoding="async" width="226" height="71" class="wp-image-1488" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-35.jpeg" alt="word image 1453 35" title="iCMS-Pro Full User Guide 111"> <img loading="lazy" decoding="async" width="582" height="506" class="wp-image-1489" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-36.jpeg" alt="word image 1453 36" title="iCMS-Pro Full User Guide 112" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-36.jpeg 582w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-36-300x261.jpeg 300w" sizes="auto, (max-width: 582px) 100vw, 582px" /></p>
<p><a id="post-1453-bookmark52"></a> Language Options</p>
<p>In the iCMS Pro SW, you are often able to select between different language versions.</p>
<ol>
<li>In the Application Options dialog, select the Language tab, then the required language.</li>
<li>The SW must be restarted in order for the change to take effect: Close your SW, then log in again to use the new language version.</li>
</ol>
<p><a id="post-1453-bookmark54"></a> Application Options</p>
<p>The Options dialog&#8217;s Application tab lets you customize the general behavior and look of your</p>
<p>SW.</p>
<p><img loading="lazy" decoding="async" width="343" height="71" class="wp-image-1490" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-37.jpeg" alt="word image 1453 37" title="iCMS-Pro Full User Guide 113" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-37.jpeg 343w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-37-300x62.jpeg 300w" sizes="auto, (max-width: 343px) 100vw, 343px" /></p>
<p><strong>Information</strong>: display the version of iCMS Pro SW.</p>
<p><strong>Application minimization</strong>: If you select Minimized button the SW will be positioned on window task bar as icon.</p>
<p><strong>Application maximization</strong>: Select how the SW should react when you click the Maximize button in the top right corner. If you select Maximize to full screen, the SW will cover any Windows task bar on your screen when maximized.</p>
<p><strong>Quit</strong>: stop to run the iCMS Pro SW.</p>
<p><img loading="lazy" decoding="async" width="387" height="206" class="wp-image-1491" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-38.jpeg" alt="word image 1453 38" title="iCMS-Pro Full User Guide 114" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-38.jpeg 387w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-38-300x160.jpeg 300w" sizes="auto, (max-width: 387px) 100vw, 387px" /><a id="post-1453-bookmark56"></a> Viewing Live Video</p>
<p>You view live video on the iCMS Pro Live tab. When you select the iCMS Pro Live tab, the SW will connect to the surveillance system server, and display live images from the cameras in the selected view.</p>
<p>Tip: The SW supports use of multiple windows. This is especially useful if your computer has more than one physical display attached.</p>
<p><a id="post-1453-bookmark58"></a> Live Video Is Not Necessarily Recorded</p>
<p>Even though you can see live video from a given camera, the video stream from the camera is not necessarily being recorded.</p>
<p>This is actually one of the benefits of an IP-based digital surveillance system: Unlike old-style analog surveillance systems, where everything was usually recorded on a tape regardless whether it was relevant or not, an IP-based digital surveillance system allows much more targeted recording.</p>
<p>Targeted recording frees security personnel, investigators, etc. from having to go through seemingly endless amounts of recordings in order to find a particular incident. Instead, the reduced amount of recordings..</p>
<p>Basically, live video streams from cameras pass through the surveillance system server. When required, the video stream is saved (recorded) on the server; when not required, the video stream is simply discarded. Video streams are typically saved on the server (recorded) either</p>
<p>• According to a schedule (example: every morning from 10.00 to 11.30)</p>
<p>&#8211; or/and &#8211;</p>
<p>• Whenever the surveillance system detects special events (examples: motion generated by a person entering a room; a sensor registering that a window is being opened; input from users).</p>
<p>The surveillance system server’s recording settings are determined by your surveillance system administrator. However, as a iCMS Pro SW user, you can also start recording while viewing live video.</p>
<p>Tip: When viewing live video on the iCMS Pro Live tab, you can quickly verify whether the video stream from a camera is being recorded: Look at the yellow bar immediately above the camera’s images. If the video stream from the camera is being recorded, the bar will display Rec. Note that you may occasionally see the Recording letters for short periods only. This is because cameras may have been configured to record only when there is motion, when a door is open, or similar, which can lead to many short periods of recordings.</p>
<p><a id="post-1453-bookmark60"></a> Views and their Content</p>
<p><strong>Selecting a view</strong></p>
<p>You are basically able to select a view for display on the Live tab as below.</p>
<p>Selecting the required view in the Live tab’s Views pane:</p>
<p><img loading="lazy" decoding="async" width="433" height="348" class="wp-image-1492" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-39.jpeg" alt="word image 1453 39" title="iCMS-Pro Full User Guide 115" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-39.jpeg 433w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-39-300x241.jpeg 300w" sizes="auto, (max-width: 433px) 100vw, 433px" /></p>
<p>You can (provided you have the necessary user rights) start recording while viewing live video. See page 61 for more information.</p>
<p><a id="post-1453-bookmark62"></a> Camera Names and Colored Indicators</p>
<p>The display item can be selected on ‘View Properties’ of Setup Pane.</p>
<p><img loading="lazy" decoding="async" width="261" height="402" class="wp-image-1493" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-40.jpeg" alt="word image 1453 40" title="iCMS-Pro Full User Guide 116" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-40.jpeg 261w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-40-195x300.jpeg 195w" sizes="auto, (max-width: 261px) 100vw, 261px" /></p>
<p>The bar displays the name of the camera as well as the name of the device to which the camera is connected.</p>
<p><img loading="lazy" decoding="async" width="721" height="46" class="wp-image-1494" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-41.jpeg" alt="word image 1453 41" title="iCMS-Pro Full User Guide 117" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-41.jpeg 721w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-41-300x19.jpeg 300w" sizes="auto, (max-width: 721px) 100vw, 721px" /> <img loading="lazy" decoding="async" width="291" height="264" class="wp-image-1495" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-42.jpeg" alt="word image 1453 42" title="iCMS-Pro Full User Guide 118"></p>
<p><img loading="lazy" decoding="async" width="34" height="31" class="wp-image-1496" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-43.jpeg" alt="word image 1453 43" title="iCMS-Pro Full User Guide 119"> Each bar will display <strong>Live </strong>when live images are displayed, <strong>Rec </strong>if video from the camera in question is being recorded.</p>
<p><strong>Live indicator </strong>(flashing</p>
<p>green ): Changes state every time a new image is received from the</p>
<p>camera</p>
<p>green): display when the device is under recording mode.</p>
<p><strong>Recording indicator </strong>(solid</p>
<p><a id="post-1453-bookmark64"></a> Carousel Positions</p>
<p>A carousel is used for displaying images from several cameras, one after the other, in a single view position.</p>
<p>If a position in one of your views contains a carousel, you will be able to recognize it by the following characteristics:</p>
<ul>
<li>It displays images from different cameras, one after the other</li>
<li>It is marked as Carousel at position</li>
</ul>
<p><img loading="lazy" decoding="async" width="545" height="332" class="wp-image-1497" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-44.jpeg" alt="word image 1453 44" title="iCMS-Pro Full User Guide 120" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-44.jpeg 545w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-44-300x183.jpeg 300w" sizes="auto, (max-width: 545px) 100vw, 545px" /></p>
<p><em>You can enlarge a carousel by double-clicking the carousel position.</em></p>
<p><a id="post-1453-bookmark66"></a> Enlarging Camera Positions</p>
<p>To enlarge images from a particular camera in a view, double-click the camera position. To return to normal view, simply double-click the blue image bar again.</p>
<p><a id="post-1453-bookmark68"></a> Handling Sound Notifications</p>
<p>Your SW may have been configured to notify you with a sound notification when:</p>
<p>Events related to one or more specific cameras occur</p>
<p><img loading="lazy" decoding="async" width="423" height="422" class="wp-image-1498" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-45.jpeg" alt="word image 1453 45" title="iCMS-Pro Full User Guide 121" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-45.jpeg 423w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-45-300x300.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-45-150x150.jpeg 150w" sizes="auto, (max-width: 423px) 100vw, 423px" /></p>
<p><a id="post-1453-bookmark70"></a> Audio (Microphones)</p>
<p>The SW supports incoming audio: From the SW you can listen to live recordings from microphones attached to cameras.</p>
<p><img loading="lazy" decoding="async" width="432" height="183" class="wp-image-1499" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-46.jpeg" alt="word image 1453 46" title="iCMS-Pro Full User Guide 122" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-46.jpeg 432w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-46-300x127.jpeg 300w" sizes="auto, (max-width: 432px) 100vw, 432px" /></p>
<p>You handle audio in the Live tab’s Audio pane.</p>
<p><a id="post-1453-bookmark72"></a> Listening</p>
<p>To listen to live audio, select the required microphone from the Audio In list.</p>
<p><a id="post-1453-bookmark74"></a> Audio when Camera is in Playback Mode</p>
<p>If the selected camera is in playback mode, you will hear any recorded audio from that camera&#8217;s default microphone and, if supported, speaker. The Live tab&#8217;s Audio pane will in that case have no function.</p>
<p><a id="post-1453-bookmark76"></a> Digital Zoom</p>
<p>The right clicks of mouse lets you use digital zoom on images from any camera displayed in the view. Your use of digital zoom will not affect any recording of the images; any recording will still take place in the camera’s regular format. If you later wish to browse the recordings, you can use</p>
<p>digital zoom with same action (mouse right click).</p>
<p>H Remove &amp; Remove All</p>
<p>IflU Snapshot</p>
<p>Print</p>
<p>Digital Zoom</p>
<p>|»H Full Screen</p>
<p>Multi Monitor s Float View</p>
<p><a id="post-1453-bookmark78"></a> Digital Zoom Features</p>
<p>When digital zoom is enabled, you will see a Zoom ratio in the top right corner of each of the view’s camera positions. Once you zoom in on an area of an image, you can move the other area by simply dragging of mouse.</p>
<p><a id="post-1453-bookmark80"></a> Zoom with Mouse Wheel</p>
<p>you are able to zoom in and out using the scroll wheel on your mouse, provided your mouse is equipped with a scroll wheel.</p>
<p><img loading="lazy" decoding="async" width="401" height="245" class="wp-image-1500" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-47.jpeg" alt="word image 1453 47" title="iCMS-Pro Full User Guide 123" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-47.jpeg 401w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-47-300x183.jpeg 300w" sizes="auto, (max-width: 401px) 100vw, 401px" /> <img loading="lazy" decoding="async" width="400" height="243" class="wp-image-1501" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-48.jpeg" alt="word image 1453 48" title="iCMS-Pro Full User Guide 124" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-48.jpeg 400w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-48-300x182.jpeg 300w" sizes="auto, (max-width: 400px) 100vw, 400px" /></p>
<p><em>Change the zoom ratio up to 10x by mouse wheel scroll.</em></p>
<p><a id="post-1453-bookmark82"></a> Using PTZ</p>
<p>If your views contain PTZ (Pan/Tilt/Zoom) cameras, you can control the PTZ cameras with the Live tab’s PTZ Control pane.</p>
<p><a id="post-1453-bookmark84"></a> PTZ Navigation Buttons</p>
<p><img loading="lazy" decoding="async" width="264" height="399" class="wp-image-1502" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-49.jpeg" alt="word image 1453 49" title="iCMS-Pro Full User Guide 125" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-49.jpeg 264w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-49-198x300.jpeg 198w" sizes="auto, (max-width: 264px) 100vw, 264px" /> Use the navigation buttons in the PTZ Control pane to move the selected PTZ camera.</p>
<p>The <strong>Arrow buttons </strong>let you move the position of camera view.</p>
<p>The item of ‘<strong>ZOOM</strong>’, ‘<strong>FOCUS</strong>’ and ‘<strong>Iris</strong>’ let user can control the item manually.</p>
<p><strong>POSITION STEP </strong>is a distance during Pan/ Tilt works.</p>
<p><a id="post-1453-bookmark86"></a> PTZ Preset Positions</p>
<p>You can set the preset of PTZ camera from PTZ control panel.</p>
<p>If preset positions have been defined for the selected PTZ camera already, you are able to select such positions.</p>
<p>To set preset.</p>
<ol>
<li>Move the PTZ view point by navigator arrow.</li>
<li>Select any number for preset numbering.</li>
<li>Press [SET] button to save the position.</li>
</ol>
<p>To run preset.</p>
<ol>
<li>Select one of preset number on the list.</li>
<li>Press [Goto] button, PTZ camera view will move to predefined position.</li>
</ol>
<p><a id="post-1453-bookmark88"></a> Manually Activating Output</p>
<p><img loading="lazy" decoding="async" width="422" height="309" class="wp-image-1503" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-50.jpeg" alt="word image 1453 50" title="iCMS-Pro Full User Guide 126" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-50.jpeg 422w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-50-300x220.jpeg 300w" sizes="auto, (max-width: 422px) 100vw, 422px" /> If external outputs have been defined on your surveillance system, for example for switching on lights or sounding a siren, such output can be activated from the iCMS Pro Live tab.</p>
<p>Select the required output in the Alarm Out pane. Then click the <strong>Active </strong>button</p>
<p>Or user can deactivate the alarm out from the active state of Alarm out by [<strong>Inactive</strong>] button.</p>
<p><a id="post-1453-bookmark90"></a> Viewing Recorded Video</p>
<p><img loading="lazy" decoding="async" width="461" height="115" class="wp-image-1504" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-51.jpeg" alt="word image 1453 51" title="iCMS-Pro Full User Guide 127" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-51.jpeg 461w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-51-300x75.jpeg 300w" sizes="auto, (max-width: 461px) 100vw, 461px" /> You view recorded video on the iCMS Pro Playback tab.</p>
<p>When you select the Playback tab, the SW will display recording time table and Playback control panel.</p>
<p>You can follow below steps to start playback.</p>
<p><img loading="lazy" decoding="async" width="316" height="150" class="wp-image-1505" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-52.jpeg" alt="word image 1453 52" title="iCMS-Pro Full User Guide 128" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-52.jpeg 316w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-52-300x142.jpeg 300w" sizes="auto, (max-width: 316px) 100vw, 316px" /></p>
<p>1. Select a Playback Tab.</p>
<ol>
<li>Select a device from the recording time table.</li>
<li>Select a time for starting at Play control panel or select a start point from recording table.</li>
</ol>
<p><img loading="lazy" decoding="async" width="214" height="258" class="wp-image-1506" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-53.jpeg" alt="word image 1453 53" title="iCMS-Pro Full User Guide 129"> <img loading="lazy" decoding="async" width="99" height="97" class="wp-image-1507" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-54.png" alt="word image 1453 54" title="iCMS-Pro Full User Guide 130"> <img loading="lazy" decoding="async" width="330" height="258" class="wp-image-1508" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-55.jpeg" alt="word image 1453 55" title="iCMS-Pro Full User Guide 131" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-55.jpeg 330w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-55-300x235.jpeg 300w" sizes="auto, (max-width: 330px) 100vw, 330px" /></p>
<p>*The time line can be expanded up to 5 minute term when left click of mouse on time label. Right click of the mouse will compress the time line.</p>
<ol>
<li><img loading="lazy" decoding="async" width="430" height="333" class="wp-image-1509" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-56.jpeg" alt="word image 1453 56" title="iCMS-Pro Full User Guide 132" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-56.jpeg 430w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-56-300x232.jpeg 300w" sizes="auto, (max-width: 430px) 100vw, 430px" /> Then press the Play icon button.</li>
</ol>
<p><a id="post-1453-bookmark92"></a> Views of playback</p>
<p><strong>Selecting a View</strong></p>
<p>You are able to change a view during playback as select a view icon.</p>
<p><img loading="lazy" decoding="async" width="941" height="502" class="wp-image-1510" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-57.jpeg" alt="word image 1453 57" title="iCMS-Pro Full User Guide 133" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-57.jpeg 941w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-57-300x160.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-57-768x410.jpeg 768w" sizes="auto, (max-width: 941px) 100vw, 941px" /></p>
<p><a id="post-1453-bookmark94"></a> Video Playback Features</p>
<p><strong>Timeline Browser</strong></p>
<p>The timeline browser displays an overview of periods with recordings from each devices displayed in your current view.</p>
<p><img loading="lazy" decoding="async" width="941" height="169" class="wp-image-1511" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-58.jpeg" alt="word image 1453 58" title="iCMS-Pro Full User Guide 134" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-58.jpeg 941w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-58-300x54.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-58-768x138.jpeg 768w" sizes="auto, (max-width: 941px) 100vw, 941px" /></p>
<p>The number of timelines displayed in the timeline browser reflects the number of cameras of device. Cameras with an audio device attached are represented by a double timeline: a timeline displaying periods with video recordings and a timeline displaying periods with audio recordings. Up to 16 cameras can be displayed with audio timelines. If 16 cameras with associated audio are included in the view</p>
<p>To browse recordings using the timeline browser, click inside the timeline browser, and move your mouse right or left without releasing the mouse button or just click it</p>
<p><strong>Green</strong>: Recording period with continuous</p>
<p><strong>Red </strong>: Recording period with Alarm detection.</p>
<p><strong>Blue </strong>: Recording period with motion</p>
<p><strong>Yellow</strong>: Recording period with pre buffered recording period.</p>
<p><strong>Gray </strong>: Recording period with Audio.</p>
<p>Tip: You can quickly change the timeline browser’s time span by pressing the left click of mouse.</p>
<p>. Position of the Timeline Browser</p>
<p>the default position of timeline for recording data is bottom of view. But you can change the position as vertical view at option menu.</p>
<p><img loading="lazy" decoding="async" width="225" height="72" class="wp-image-1512" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-59.jpeg" alt="word image 1453 59" title="iCMS-Pro Full User Guide 135"> <img loading="lazy" decoding="async" width="422" height="367" class="wp-image-1513" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-60.jpeg" alt="word image 1453 60" title="iCMS-Pro Full User Guide 136" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-60.jpeg 422w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-60-300x261.jpeg 300w" sizes="auto, (max-width: 422px) 100vw, 422px" /> <img loading="lazy" decoding="async" width="134" height="70" class="wp-image-1514" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-61.jpeg" alt="word image 1453 61" title="iCMS-Pro Full User Guide 137"> <img loading="lazy" decoding="async" width="180" height="590" class="wp-image-1515" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-62.jpeg" alt="word image 1453 62" title="iCMS-Pro Full User Guide 138"></p>
<p><strong>Time Navigation</strong></p>
<p>The Playback tab’s Time Navigation pane provides you with controls for browsing and playing back recorded image from each device.</p>
<p><strong>(») PlayControf</strong></p>
<p>2014 / 11 / 4 ijue)</p>
<p>11 : 53 : 47</p>
<p>IM M ■« ■ ► ►! ►!!</p>
<p>Speed</p>
<p>sl/64- &#8211; &#8211; &#8211; &#8211; xl x64</p>
<p>The area in the upper part of the Time Navigation pane shows the time and date of the recordings viewed.</p>
<p><strong><em>Browse Buttons.</em></strong></p>
<p><img loading="lazy" decoding="async" width="375" height="54" class="wp-image-1516" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-63.jpeg" alt="word image 1453 63" title="iCMS-Pro Full User Guide 139" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-63.jpeg 375w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-63-300x43.jpeg 300w" sizes="auto, (max-width: 375px) 100vw, 375px" /> The Time Navigation pane’s brows buttons lets you manually navigate through recordings from the devices (DVR/ IP camera data on PC server).</p>
<p><strong><em>From the left to right on browse buttons.</em></strong></p>
<p><strong>First image </strong>: move to the first image in the data base for selected device</p>
<p><strong>Previous image</strong>: move to the image just before the one currently viewed.</p>
<p><strong>Play Reverse</strong>: Playback recordings backwards in time.</p>
<p><strong>Stop</strong>: stop / pause to playback the image.</p>
<p><strong>Forward</strong>: playback recording forward in time.</p>
<p><strong>Next image</strong>: move to the image just next the one currently viewed.</p>
<p><strong>Last image</strong>: move to the last image in the data base for selected device.</p>
<p><img loading="lazy" decoding="async" width="435" height="330" class="wp-image-1517" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-64.jpeg" alt="word image 1453 64" title="iCMS-Pro Full User Guide 140" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-64.jpeg 435w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-64-300x228.jpeg 300w" sizes="auto, (max-width: 435px) 100vw, 435px" /><strong>Speed controller of playback</strong></p>
<p>You can slide the indicator to control the speed of playback during play the image.</p>
<p>From 1/64X(slowest)~ 64X(fastest).</p>
<p><strong>Digital Zoom</strong></p>
<p><img loading="lazy" decoding="async" width="197" height="252" class="wp-image-1518" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-65.jpeg" alt="word image 1453 65" title="iCMS-Pro Full User Guide 141"> Just like on the live view, the right clicks of mouse lets you use digital zoom on images from any camera displayed during playback.</p>
<p>Your use of digital zoom will not affect any recording of the images; any recording will still take place in the camera’s regular format.</p>
<p><strong><em>What is the difference between optical and digital zoom?</em></strong></p>
<p>With optical zoom, a camera’s lens elements physically move to provide the required angle of view. You cannot use optical zoom when viewing recorded video, simply because you cannot move the camera’s lens retroactively. With digital zoom, the required portion of an image is enlarged by cropping the image and then resizing it back to the pixel size of the original image—a process called interpolation. Digital zoom thus simulates optical zoom, but the digitally zoomed portion will have a lower quality than the original image. Digital zoom works equally well on live and recorded video.</p>
<p><a id="post-1453-bookmark96"></a> Exporting Single Images</p>
<p>You are able to export single still images from selected cameras. Exported images can then be saved (as bitmap/Jpg/Png images) into PC, You can only export a single image from a single camera at a time.</p>
<p>To export:</p>
<ol>
<li>Select the required view.</li>
<li>Right-click inside the required camera position; you now get access to the menu.</li>
<li>In the menu, select ‘snapshot’. You can now export the file as image.</li>
</ol>
<p><a id="post-1453-bookmark98"></a> Printing Evidence</p>
<p>In playback screen, you are able to print recorded images.</p>
<p>Select the required camera in the view.</p>
<p>Right-click inside the required camera position.</p>
<p><img loading="lazy" decoding="async" width="394" height="480" class="wp-image-1519" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-66.jpeg" alt="word image 1453 66" title="iCMS-Pro Full User Guide 142" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-66.jpeg 394w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-66-246x300.jpeg 246w" sizes="auto, (max-width: 394px) 100vw, 394px" /> <img loading="lazy" decoding="async" width="405" height="357" class="wp-image-1520" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-67.jpeg" alt="word image 1453 67" title="iCMS-Pro Full User Guide 143" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-67.jpeg 405w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-67-300x264.jpeg 300w" sizes="auto, (max-width: 405px) 100vw, 405px" /> In the menu, select ‘Print’, you can print the image on local or network print</p>
<p><a id="post-1453-bookmark100"></a> Exporting in AVI and Still image</p>
<p>Select the iCMS Pro Playback tab.</p>
<p>In the Playback tab’s Backup pane, specify when the period to be covered by the export should start. You do this by typing the required date in the first Start Time field and the time in the second field.</p>
<p><img loading="lazy" decoding="async" width="326" height="206" class="wp-image-1521" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-68.jpeg" alt="word image 1453 68" title="iCMS-Pro Full User Guide 144" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-68.jpeg 326w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-68-300x190.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-68-160x100.jpeg 160w" sizes="auto, (max-width: 326px) 100vw, 326px" /> In the End Time fields, specify end date and time for the backup</p>
<p><strong>Backup</strong></p>
<p><strong>Start Time:</strong></p>
<p><strong>Select Camera:</strong></p>
<p>I Select Video</p>
<p><strong>Schedule Backup</strong></p>
<p><strong>Backup</strong></p>
<p>Select the required camera from the camera list. You from the list</p>
<p>Click the Backup button. This will open a separate Backup dialong, the dialog will list the specified start time, end time, and camera.</p>
<p>Only relevant if you are going to backup in AVI format: If the selected camera has a microphone attached—and the surveillance system supports audio—audio from speakers attached to the selected camera is included in the export as well. If you do not want to backup audio, select Video only option.</p>
<p>In the dialog’s backup setting pane, select the required backup format: AVI or still image.</p>
<p><img loading="lazy" decoding="async" width="360" height="462" class="wp-image-1522" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-69.jpeg" alt="word image 1453 69" title="iCMS-Pro Full User Guide 145" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-69.jpeg 360w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-69-234x300.jpeg 234w" sizes="auto, (max-width: 360px) 100vw, 360px" /> Selected required Codec and quality for AVI format.</p>
<p>must select an individual camera</p>
<p>Select format of still image when you want to backup as still image.</p>
<p>Select OSD option for AVI and Still image, when you select this option the backup file includes this OSD text data also.</p>
<p>Specify export destination in the backup dialog’s Destination section.</p>
<p><strong>Desktop </strong>: If you select Desktop, your backup file will be saved in an automatically Created Backup folder on the desktop of your PC.</p>
<p><strong>Local Path </strong>: If you select local Path, you are able to specify a path yourself.</p>
<p>The backup file will be saved in the path you specify.</p>
<p>You can also select the path on network shared folder in company.</p>
<p><strong>Media </strong>: If you select media, you are able to backup the file on DVD of PC.</p>
<p>The Erase button allow to rewrite on rewritable media</p>
<p>Click the Start backup button to begin the backup procedure. The status bar in the upper part of the backup dialog will display the status of the backup:</p>
<p><a id="post-1453-bookmark102"></a> Frequently Asked Questions about Exporting</p>
<p>FAQ: Can I export audio too? When backup in the AVI. you are—when the surveillance system supports audio—able to include audio recorded by microphones in the backup.. When backup in the JPEG format, you cannot include audio.</p>
<p><a id="post-1453-bookmark104"></a> Full Screen Viewing</p>
<p>To view your iCMS Pro in full screen mode, click the Full Screen button near the middle of the</p>
<p><img loading="lazy" decoding="async" width="434" height="69" class="wp-image-1523" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-70.jpeg" alt="word image 1453 70" title="iCMS-Pro Full User Guide 146" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-70.jpeg 434w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-70-300x48.jpeg 300w" sizes="auto, (max-width: 434px) 100vw, 434px" /></p>
<p>iCMS top bar.</p>
<p>In full screen mode, the SW is displayed without the top bar, without any of the panes normally located in the left side of the iCMS Pro, and without any Windows taskbar.</p>
<p>Full screen mode is available when using the Live and Playback tabs, but not when using the Setup tab.</p>
<p>To leave full screen mode and return to normal mode, press ESC or select restore screen after right click of mouse..</p>
<p><a id="post-1453-bookmark106"></a> Using Multiple Windows</p>
<p>The iCMS Pro supports use of multiple windows. This is especially useful if your computer has more than one physical display attached.</p>
<p>You can send live views to separate displays from the iCMS Pro’s View pane in Live tab.</p>
<p><a id="post-1453-bookmark108"></a> Sending a View to Secondary Display</p>
<p>Sending a view to a Secondary Display will show the view in a full-screen window on another physical display (if available).</p>
<p>The other physical display will only show the selected view, none of the Live or Playback tab’s other features, and it can only show one view at a time.</p>
<p>To send a view to a Secondary Display, do the following:</p>
<ol>
<li><img loading="lazy" decoding="async" width="407" height="233" class="wp-image-1524" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-71.jpeg" alt="word image 1453 71" title="iCMS-Pro Full User Guide 147" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-71.jpeg 407w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-71-300x172.jpeg 300w" sizes="auto, (max-width: 407px) 100vw, 407px" /> In the Live or Playback tab’s Views pane, right-click the required view. This will bring up a menu.</li>
</ol>
<p>Or select the multi monitor icon on Top bar.</p>
<p><img loading="lazy" decoding="async" width="434" height="69" class="wp-image-1525" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-72.jpeg" alt="word image 1453 72" title="iCMS-Pro Full User Guide 148" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-72.jpeg 434w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-72-300x48.jpeg 300w" sizes="auto, (max-width: 434px) 100vw, 434px" /></p>
<ol>
<li>In the menu, select Multi Monitor &gt; Display2. If more than one secondary display is</li>
</ol>
<p>available, they will be numbered.</p>
<p><a id="post-1453-bookmark110"></a> Sending a channel to a Floating Window</p>
<p>Sending a channel to a Floating Window will show the camera in a small separate window on your main display.</p>
<p><img loading="lazy" decoding="async" width="506" height="271" class="wp-image-1526" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-73.jpeg" alt="word image 1453 73" title="iCMS-Pro Full User Guide 149" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-73.jpeg 506w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-73-300x161.jpeg 300w" sizes="auto, (max-width: 506px) 100vw, 506px" /> The illustration to the right provides an example of a channel sent to a floating window. Note that the main iCMS Pro window is immediately available behind the floating window.</p>
<p>The floating window will only show the selected camera. You can use any number of floating windows.</p>
<p>You are able to change the size of a floating window to suit your needs.</p>
<p>To send a channel to a Floating Window, do the following:</p>
<p><img loading="lazy" decoding="async" width="164" height="249" class="wp-image-1527" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-74.jpeg" alt="word image 1453 74" title="iCMS-Pro Full User Guide 150"></p>
<p>1.</p>
<p>In the Views pane, right-click the required channel. This will bring</p>
<p>up a menu.</p>
<p>2.</p>
<p>In the menu, select Float View.</p>
<p><a id="post-1453-bookmark112"></a> Closing Separate Windows</p>
<p><img loading="lazy" decoding="async" width="57" height="37" class="wp-image-1528" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-75.jpeg" alt="word image 1453 75" title="iCMS-Pro Full User Guide 151"> To close a separate view window,</p>
<p>the Close</p>
<p>When it is shown on the Primary Display, as a floating window simply click button in the right corner of the windows.</p>
<p>Or on a secondary display, select the Close button after right click of mouse on separate window.</p>
<p><a id="post-1453-bookmark114"></a> Logging Out</p>
<p><img loading="lazy" decoding="async" width="225" height="71" class="wp-image-1529" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-1453-76.jpeg" alt="word image 1453 76" title="iCMS-Pro Full User Guide 152"> To log out of the iCMS Pro SW, simply click the Log Out button in the iCMS Pro top bar.</p>
<p><a id="post-1453-bookmark116"></a> Removing the iCMS Pro SW from PC.</p>
<p>To remove the Smart Client, do the following:</p>
<ol>
<li>In Windows’ start menu, select All SW, and select Uninstall in ICMS PRO folder. This will open the uninstall Programs window.</li>
<li>In the uninstall Programs window, select uninstall button.</li>
</ol>
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		<title>How to Set Up 2M Live</title>
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		<pubDate>Tue, 13 Jun 2023 06:27:14 +0000</pubDate>
				<category><![CDATA[PC Software]]></category>
		<category><![CDATA[How To]]></category>
		<category><![CDATA[Installation Guide]]></category>
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					<description><![CDATA[How to Set Up 2M Live for Windows 2M Live is the desktop app used to view your DVR cameras ... <p class="read-more-container"><a title="How to Set Up 2M Live" class="read-more button" href="https://www.dvrcms.com/how-to-set-up-2m-live/#more-777" aria-label="Read more about How to Set Up 2M Live">Read More</a></p>]]></description>
										<content:encoded><![CDATA[<p>How to Set Up 2M Live for Windows 2M Live is the desktop app used to view your DVR cameras on and offsite.<br />
This is valid for models: 2MT-5004, 2MT-5008, 2MT-5116, 2MT-7004, 2MT-7008, 2MT-7116</p>
<p><strong>NOTE: MAC version does not support the P2P option</strong>, <strong>so your device will only be able to be viewed locally. If you are wanting to view your device from a different location from a MAC then the DVR will need to be port forwarded.</strong></p>
<p>When you first open 2M live it will prompt for a username and password. By default, this is <strong>admin/123456</strong>. After the first login it is recommended that you change the password.</p>
<div class="wp-block-image">
<figure class="aligncenter size-large"><img loading="lazy" decoding="async" class="wp-image-6791" src="https://www.2mtechnology.net/wp-content/uploads/2020/05/image.png" sizes="auto, (max-width: 627px) 100vw, 627px" srcset="https://www.2mtechnology.net/wp-content/uploads/2020/05/image.png 627w, https://www.2mtechnology.net/wp-content/uploads/2020/05/image-600x336.png 600w, https://www.2mtechnology.net/wp-content/uploads/2020/05/image-300x168.png 300w" alt="image" width="627" height="351" title="How to Set Up 2M Live 175"></figure>
</div>
<p>In order to add your device go to <strong>Resource Manage → Encoder</strong>. If the DVR is on the same network as your computer then it will appear under <strong>Device Online. </strong>It is possible to add the device if it will only be viewed locally, but if you are wanting to view the cameras from a different location then it will need to be added by P2P.</p>
<blockquote><p>Read Next :</p>
<ol>
<li><a href="https://www.dvrcms.com/cms-software/499/elevate-cms-full-user-manual/">Elevate CMS Full User Manual</a></li>
<li><a href="https://www.dvrcms.com/cms-software/365/swann-security-vms-download-guide/">Latest Swann Firmware Updates</a></li>
<li><a href="https://www.dvrcms.com/how-to/352/c3-cms-setup-installation-guide/">C3 CMS Setup Installation Guide</a></li>
</ol>
</blockquote>
<div class="wp-block-image">
<figure class="aligncenter size-large is-resized"><img loading="lazy" decoding="async" class="wp-image-6792" src="https://www.2mtechnology.net/wp-content/uploads/2020/05/image-1.png" sizes="auto, (max-width: 580px) 100vw, 580px" srcset="https://www.2mtechnology.net/wp-content/uploads/2020/05/image-1.png 1020w, https://www.2mtechnology.net/wp-content/uploads/2020/05/image-1-600x445.png 600w, https://www.2mtechnology.net/wp-content/uploads/2020/05/image-1-300x223.png 300w, https://www.2mtechnology.net/wp-content/uploads/2020/05/image-1-768x570.png 768w" alt="image 1" width="580" height="430" title="How to Set Up 2M Live 176"></figure>
</div>
<p>In order to add a P2P device you will need to click on <strong>Add Device </strong>in the <strong>Managed Devices </strong>section. It will open another window, <strong>Device Edit</strong>. Change <strong>Way to Login </strong>to <strong>P2P Login</strong>.</p>
<figure class="wp-block-image size-large"><img decoding="async" src="https://i.imgur.com/u42A8SN.png" alt="u42A8SN" title="How to Set Up 2M Live 177"><figcaption>How to Set Up 2M Live 196</figcaption></figure>
<div class="wp-block-image">
<figure class="aligncenter size-large"><img decoding="async" src="https://i.imgur.com/Y3qesNF.png" alt="2mlive_adddevice_2.PNG" title="How to Set Up 2M Live 178"></figure>
</div>
<p>Then it will prompt you to fill out the following information:</p>
<ul>
<li>Device Name → any name for the device</li>
<li>P2P Account → Device ID</li>
<li>Password → Unique Password given by device or configured by user</li>
</ul>
<p>To find this information, we need to obtain it from the DVR menu, so you will need to make sure you are either in front of the DVR at time of set up or that you have saved the information somewhere. Go to <strong>Main Menu → App → P2P → Device ID and Password</strong>.</p>
<div class="wp-block-image">
<figure class="aligncenter size-large is-resized"><img loading="lazy" decoding="async" src="https://i.imgur.com/CO8B7hc.png" alt="P2P_Options_2.png" width="580" height="326" title="How to Set Up 2M Live 179"></figure>
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<p>Once the device has been successfully added, to be able to view the cameras, go to back to the menu of 2M Live and click on <strong>Realtime Video</strong>. This will bring up the live view screen and all added devices will show on the right side of the screen. Click the DVR name and drag it onto the screen to show all camera views.</p>
<div class="wp-block-image">
<figure class="aligncenter size-large is-resized"><img loading="lazy" decoding="async" src="https://i.imgur.com/M9firu9.png" alt="2mlive_32.PNG" width="559" height="306" title="How to Set Up 2M Live 180"></figure>
</div>
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<figure class="aligncenter size-large is-resized"><img loading="lazy" decoding="async" src="https://i.imgur.com/izBCJEi.png" alt="2mlive_33.PNG" width="560" height="306" title="How to Set Up 2M Live 181"></figure>
</div>
<p>If only one or a few cameras are wanted in the view screen, then you can click on the plus sign to the right of the device name and it will show a list of cameras. You can click and drag a specific camera to the windows.</p>
<p>At the bottom of the screen you also will be able to edit the number of windows you would like to be open at a time.</p>
<div class="wp-block-image">
<figure class="aligncenter size-large"><img loading="lazy" decoding="async" class="wp-image-6798" src="https://www.2mtechnology.net/wp-content/uploads/2020/05/image-3.png" sizes="auto, (max-width: 371px) 100vw, 371px" srcset="https://www.2mtechnology.net/wp-content/uploads/2020/05/image-3.png 371w, https://www.2mtechnology.net/wp-content/uploads/2020/05/image-3-300x38.png 300w" alt="image 3" width="371" height="47" title="How to Set Up 2M Live 182"></figure>
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<div class="mr-3 img-48"><a href="https://www.2mtechnology.net/download/how-to-set-up-2m-live/" rel="nofollow noopener" target="_blank">How to Set Up 2M Live</a></div>
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<div>
<h1 class="eckb-article-title">How to Set Up 2M Live Pro/VSS Mobile</h1>
<div class="eckb-article-content-header__article-meta">
<div class="eckb-ach__article-meta__date-created">
<p>2M Live Pro and VSS Mobile are apps used to view your DVR cameras on your phone offsite. 2M Live Pro works for iPhone and VSS Mobile works for Android. Both apps have the same layout and options.</p>
<p>This is valid for models: 2MT-5004, 2MT-5008, 2MT-5116, 2MT-7004, 2MT-7008, 2MT-7116</p>
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<h3 class="package-title" data-id="articleTOC_0"><a href="https://www.2mtechnology.net/download/how-to-set-up-2m-live-pro/" rel="nofollow noopener" target="_blank">How to Set Up 2M Live Pro</a></h3>
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<div class="ml-3"><a class="wpdm-download-link download-on-click btn btn-primary " href="https://www.2mtechnology.net/knowledge-base/how-to-set-up-2m-live-pro/#" rel="nofollow noopener" data-downloadurl="https://www.2mtechnology.net/download/how-to-set-up-2m-live-pro/?wpdmdl=6752&amp;refresh=648808bcd46b61686636732" target="_blank">Download</a></div>
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<div class="wp-block-embed__wrapper"><iframe loading="lazy" title="How to see the Network Settings" src="https://www.youtube.com/embed/VzSVKwybzMQ?start=46&amp;feature=oembed" width="1170" height="658" frameborder="0" allowfullscreen="allowfullscreen"></iframe></div>
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<h1 class="eckb-article-title">Troubleshooting</h1>
<p>1. Terminal is not reading temperature at all</p>
<ul>
<li>Check that no exposed wires are touching each other at all</li>
<li>Check that the module wires are connected correctly (blue/orange and brown/purple)</li>
<li>Do a firmware repair by logging into the web page of the unit <strong>→ Setup → System → Maintenance → Repair the firmware of forehead/wrist</strong> (depending on the model)</li>
<li>If you choose to do a firmware repair, you will need to connect the unit to the network and make sure the unit and the model do not lose power or connection during the repair process. If they are disconnected in some way, there is a chance the module will not work anymore</li>
</ul>
<div class="wp-block-image">
<figure class="aligncenter size-large"><img decoding="async" src="https://i.imgur.com/dRT2CwE.jpg" alt="dRT2CwE" title="How to Set Up 2M Live 183"></figure>
</div>
<p>2. The 2MTHFR-2M is constantly reading people walking by</p>
<ul>
<li>Check if the <strong>Face Detection Area</strong> is full screen or a specified area</li>
<li>A full screen will pick up any face in the whole detection zone, so it is better to use a specified area</li>
<li>Please also make sure that nothing is directly in front of or blocking the thermal sensor</li>
</ul>
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<figure class="aligncenter size-large"><img decoding="async" src="https://i.imgur.com/fQbKLXq.jpg" alt="fQbKLXq" title="How to Set Up 2M Live 184"></figure>
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<p>3. Temperature is reading high</p>
<ul>
<li>Make sure there is nothing heated around the thermal sensor</li>
<li>The 2MTHFR-2M is located on the top of the unit, so please make sure that it is not directed at any bright lights</li>
</ul>
<p>4. 2M Station is showing a different time in notifications that the terminal is reading</p>
<ul>
<li>Make sure the <strong>Sync Mode = Sync with Latest Server Time</strong></li>
<li><strong>Do not sync with computer time</strong> (this will show DST even though DST is disabled on the unit)</li>
<li>Manually turn on DST (Daylight Savings Time)</li>
</ul>
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<figure class="aligncenter size-large"><img decoding="async" src="https://i.imgur.com/avLn9oP.jpg" alt="avLn9oP" title="How to Set Up 2M Live 185"></figure>
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<h1 class="eckb-article-title">How to Set Up 2M Guard</h1>
<div class="eckb-article-content-header__article-meta">
<div class="eckb-ach__article-meta__date-created">
<p>2M Guard is the phone app that we use for our NVR’s to view cameras from our phones offsite.</p>
<p>This app only works for models: 2MT-4004, 2MT-4008, 2MT-4088, 2MT-4016, 2MN-8004-P4, 2MN-8008-P8, 2MN-8116-P16, 2MN-8232-P16 and our IP cameras.</p>
<ol>
<li>Find the <strong>Register Code</strong> and/or <strong>QR Code</strong> for your DVR/NVR</li>
</ol>
<ul>
<li>on NVR menu: Menu → System → Network → P2P OR Menu → Network → P2P</li>
<li>on web menu: Setup → Network → P2P</li>
</ul>
<p>2. Two ways to add a device onto the app:</p>
<ol>
<li>Star4Live</li>
<li>directly on the app</li>
</ol>
<h3 data-id="articleTOC_0"><strong>Method 1: Adding Device Through Star4Live</strong></h3>
<ul>
<li>Go to <a href="https://www.star4live.com/login" target="_blank" rel="noopener nofollow">https://www.star4live.com/login</a></li>
<li>Click on <strong>Login</strong> if you already have an existing account or <strong>Sign Up</strong> if you do not</li>
</ul>
<div class="wp-block-image">
<figure class="aligncenter size-large is-resized"><img loading="lazy" decoding="async" src="https://i.imgur.com/6jzPiVe.png" alt="6jzPiVe" width="840" height="287" title="How to Set Up 2M Live 187"></figure>
</div>
<ul>
<li>Once you have logged in, click on <strong>Add </strong>and another window will pop up prompting for a <strong>Device Name</strong> and <strong>Register Code. </strong>Once all of the required information has been filled out, hit <strong>OK </strong>and your device should show up under <strong>My Cloud Devices.</strong></li>
</ul>
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<figure class="aligncenter size-large"><img decoding="async" src="https://i.imgur.com/OhxlGpG.png" alt="" title="How to Set Up 2M Live 188"></figure>
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<ul>
<li>Once you have successfully added the device on Star4Live, open the app and log into your account using the same credentials that you created/used on star4live.com</li>
<li>Go to <strong>Live View</strong> and tap the icon in the upper right corner to select a device</li>
<li>Select the device you would like to view</li>
<li>Start live view</li>
</ul>
<h3 data-id="articleTOC_1"><strong>Method 2: Adding Device Directly on the App</strong></h3>
<ul>
<li>When you first download the app it will prompt you to either <strong>Sign Up</strong> or <strong>Login</strong></li>
<li>Tap on <strong>Login</strong> if you already have an existing account or <strong>Sign Up</strong> if you do not</li>
</ul>
<div class="wp-block-image">
<figure class="aligncenter size-large is-resized"><img loading="lazy" decoding="async" src="https://i.imgur.com/7gq93Kt.jpg" alt="7gq93Kt" width="342" height="740" title="How to Set Up 2M Live 190"></figure>
</div>
<ul>
<li>Open up the app menu and go to <strong>Devices. </strong>This section shows all of the devices that have been added onto your account. To add another one, tap on <strong>Add</strong> at the top of the screen.</li>
</ul>
<div class="wp-block-image">
<figure class="aligncenter size-large is-resized"><img loading="lazy" decoding="async" src="https://i.imgur.com/5sHot8x.jpg" alt="" width="356" height="770" title="How to Set Up 2M Live 191"></figure>
</div>
<ul>
<li>You can choose to add the device by scanning the QR code or by manually inputting the Register Code. To move forward with either of these options, you will need to tap on <strong>Scan</strong></li>
</ul>
<div class="wp-block-image">
<figure class="aligncenter size-large is-resized"><img loading="lazy" decoding="async" src="https://i.imgur.com/zTlG6ut.jpg" alt="zTlG6ut" width="354" height="766" title="How to Set Up 2M Live 192"></figure>
</div>
<ul>
<li>A screen will appear for you to scan a QR code. If you choose to scan this is where you will do it, but if you choose to manually enter the Register Code, tap on the edit icon on the bottom.</li>
</ul>
<div class="wp-block-image">
<figure class="aligncenter size-large is-resized"><img loading="lazy" decoding="async" src="https://i.imgur.com/v8g1qLX.jpg" alt="v8g1qLX" width="363" height="785" title="How to Set Up 2M Live 193"></figure>
</div>
<ul>
<li>Once all of the correct information has been filled out, hit the Save icon in the upper right corner.</li>
<li>In order to see the cameras, open the app menu and tap on <strong>Live View</strong></li>
<li>At first, it will look blank. This is because we need to add the cameras to the windows. Tap on the <strong>Add</strong> icon in the upper right corner</li>
</ul>
<div class="wp-block-image">
<figure class="aligncenter size-large is-resized"><img loading="lazy" decoding="async" src="https://i.imgur.com/HOG0qnp.jpg" alt="HOG0qnp" width="369" height="798" title="How to Set Up 2M Live 194"></figure>
</div>
<ul>
<li>A list of your devices will appear. Select the one that you want to view and hit <strong>Start Live View</strong> on the bottom</li>
</ul>
<div class="wp-block-image">
<figure class="aligncenter size-large is-resized"><img loading="lazy" decoding="async" src="https://i.imgur.com/E4qgEUP.jpg" alt="E4qgEUP" width="381" height="824" title="How to Set Up 2M Live 195"></figure>
</div>
<ul>
<li>Now you can view your cameras on the go!</li>
</ul>
<figure class="wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio">
<div class="wp-block-embed__wrapper"><iframe loading="lazy" title="How to set up P2P" src="https://www.youtube.com/embed/7-xkMdENuGA?feature=oembed" width="1170" height="658" frameborder="0" allowfullscreen="allowfullscreen"></iframe></div>
</figure>
</div>
</div>
</div>
</div>
</div>
</div>
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		<title>Elevate CMS Full User Manual</title>
		<link>https://www.dvrcms.com/elevate-cms-full-user-manual/</link>
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		<dc:creator><![CDATA[admin]]></dc:creator>
		<pubDate>Fri, 09 Jun 2023 19:12:16 +0000</pubDate>
				<category><![CDATA[PC Software]]></category>
		<category><![CDATA[How To]]></category>
		<category><![CDATA[Installation Guide]]></category>
		<category><![CDATA[User Guide]]></category>
		<category><![CDATA[administrator]]></category>
		<category><![CDATA[Alarm]]></category>
		<category><![CDATA[Alarm Setting]]></category>
		<category><![CDATA[C3 CMS]]></category>
		<category><![CDATA[camera]]></category>
		<category><![CDATA[CCTV]]></category>
		<category><![CDATA[cloud]]></category>
		<category><![CDATA[CMS]]></category>
		<category><![CDATA[cms software]]></category>
		<category><![CDATA[Computer]]></category>
		<category><![CDATA[Configuration]]></category>
		<category><![CDATA[Connect]]></category>
		<category><![CDATA[Device Management]]></category>
		<category><![CDATA[Device Manager]]></category>
		<category><![CDATA[devices]]></category>
		<category><![CDATA[download]]></category>
		<category><![CDATA[E-Map]]></category>
		<category><![CDATA[Elevate CMS]]></category>
		<category><![CDATA[Encoding]]></category>
		<category><![CDATA[guide]]></category>
		<category><![CDATA[Information]]></category>
		<category><![CDATA[Installation]]></category>
		<category><![CDATA[Instructions]]></category>
		<category><![CDATA[Intercom]]></category>
		<category><![CDATA[live video]]></category>
		<category><![CDATA[Live view]]></category>
		<category><![CDATA[Mainstream]]></category>
		<category><![CDATA[Milesight CMS]]></category>
		<category><![CDATA[mobile]]></category>
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		<category><![CDATA[Motion]]></category>
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		<category><![CDATA[Playback]]></category>
		<category><![CDATA[PTZ Control]]></category>
		<category><![CDATA[Record]]></category>
		<category><![CDATA[Record management]]></category>
		<category><![CDATA[Recording]]></category>
		<category><![CDATA[Remote Configuration]]></category>
		<category><![CDATA[Setting]]></category>
		<category><![CDATA[settings]]></category>
		<category><![CDATA[Setup Guide]]></category>
		<category><![CDATA[software]]></category>
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		<category><![CDATA[Surveillance]]></category>
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		<category><![CDATA[Windows]]></category>
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					<description><![CDATA[Elevate CMS Full User Manual, This User Manual is for Elevate CMS software, it is used as a guide.The photos, ... <p class="read-more-container"><a title="Elevate CMS Full User Manual" class="read-more button" href="https://www.dvrcms.com/elevate-cms-full-user-manual/#more-499" aria-label="Read more about Elevate CMS Full User Manual">Read More</a></p>]]></description>
										<content:encoded><![CDATA[<p>Elevate CMS Full User Manual, This User Manual is for Elevate CMS software, it is used as a guide.The photos, graphics, charts and illustrations provided in this user manual are only used to explain and illustrate the purpose, they may be different from the specific product, please refer to the actual object.</p>
<p>Thank you for using our Elevate CMS, if you have any problems or doubts when using the products and software, please contact us anytime.</p>
<h2><strong>About this user manual</strong></h2>
<p>This User Manual is for <a href="https://info.invidtech.com/elevatedcpc-0" rel="nofollow noopener" target="_blank">Elevate CMS</a> software, it is used as a guide.The photos, graphics, charts and illustrations provided in this user manual are only used to explain and illustrate the purpose, they may be different from the specific product, please refer to the actual object.</p>
<h2>Elevate CMS Full User Manual</h2>
<blockquote><p>Read Next :</p>
<ol>
<li><a href="https://www.dvrcms.com/how-to/352/c3-cms-setup-installation-guide/">C3 CMS Setup Installation Guide</a></li>
<li><a href="https://www.dvrcms.com/how-to/349/pivot-cms-setup-guide/">Pivot CMS Setup Guide</a></li>
<li><a href="https://www.dvrcms.com/how-to/309/milesight-cms-vms-installation-user-guide/">Milesight CMS VMS installation user guide</a></li>
</ol>
</blockquote>
<p>In this User Manual it is possible that we have some incorrect, or some features and operations that are not compatible with the software, or other printing mistakes. We will update the content of this User Manual according to the features upgrading or verifying, and we will improve and upgrade the description of the products. The new content may not be notified in this User Manual.</p>
<ol>
<li><a id="post-499-bookmark0"></a> Overview
<ol>
<li><a id="post-499-bookmark4"></a><a id="post-499-bookmark2"></a><a id="post-499-bookmark3"></a> Overview</li>
</ol>
</li>
</ol>
<p><a id="post-499-bookmark6"></a> Elevate CMS is a lite platform software programmed by Invid Technology which enable user to manage the surveillance devices. It supports all Invid Elevate Series UVR, NVR, IPC and other products; offers versatile functions including device management, live preview, remote playback, remote configuration, record plan, E-Map, etc.</p>
<ul>
<li>
<ol>
<li><a id="post-499-bookmark7"></a> PC requirement</li>
</ol>
</li>
</ul>
<p>OS: Windows XP/7/8/8.1/10 or MAC OS</p>
<p>CPU: Intel Pentium IV 3.0 GHz or higher</p>
<p>RAM: 1GB or higher</p>
<p><a id="post-499-bookmark9"></a> Resolution:1024*768 or higher</p>
<ul>
<li>
<ol>
<li><a id="post-499-bookmark10"></a> Function module</li>
</ol>
</li>
</ul>
<p>The operation interface of CMS is shown as below:</p>
<p><img loading="lazy" decoding="async" width="656" height="424" class="wp-image-500" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-1.jpeg" alt="word image 499 1" title="Elevate CMS Full User Manual 257" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-1.jpeg 656w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-1-300x194.jpeg 300w" sizes="auto, (max-width: 656px) 100vw, 656px" /></p>
<p>Details of menubar you can find in the table below:</p>
<table>
<tbody>
<tr>
<td rowspan="4">System</td>
<td>Lock</td>
<td>Lock software. No function can be done.</td>
</tr>
<tr>
<td>Switch user</td>
<td>Fill in username and password to switch user.</td>
</tr>
<tr>
<td>Export config</td>
<td>Export config file to USB flash.</td>
</tr>
<tr>
<td>Import config</td>
<td>Import config file to use the same configuration.</td>
</tr>
<tr>
<td>View</td>
<td>AUX monitor</td>
<td>Auxiliary output. Max 4 monitors.</td>
</tr>
</tbody>
</table>
<p><img loading="lazy" decoding="async" width="67" height="69" class="wp-image-501" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-2.jpeg" alt="word image 499 2" title="Elevate CMS Full User Manual 258"> Details of function module is as shown below:</p>
<p>Main View: Viewing live video, controlling PTZ and setting image parameters. When you</p>
<p><img loading="lazy" decoding="async" width="64" height="68" class="wp-image-502" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-3.jpeg" alt="word image 499 3" title="Elevate CMS Full User Manual 259"> <img loading="lazy" decoding="async" width="59" height="69" class="wp-image-503" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-4.jpeg" alt="word image 499 4" title="Elevate CMS Full User Manual 260"> <img loading="lazy" decoding="async" width="63" height="57" class="wp-image-504" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-5.jpeg" alt="word image 499 5" title="Elevate CMS Full User Manual 261"> view the video, you can change the channel’s position by click and drag the channel to another channel where you want to set.</p>
<p>Playback: Searching the record files and playback.</p>
<p>E-Map: Adding, modifying, deleting, and basic operations of E-map.</p>
<p><img loading="lazy" decoding="async" width="62" height="63" class="wp-image-505" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-6.jpeg" alt="word image 499 6" title="Elevate CMS Full User Manual 262"> Log Search: Searching, viewing and backing up local logs.</p>
<p><img loading="lazy" decoding="async" width="61" height="59" class="wp-image-506" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-7.jpeg" alt="word image 499 7" title="Elevate CMS Full User Manual 263"> <img loading="lazy" decoding="async" width="59" height="64" class="wp-image-507" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-8.jpeg" alt="word image 499 8" title="Elevate CMS Full User Manual 264"> <img loading="lazy" decoding="async" width="52" height="61" class="wp-image-508" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-9.jpeg" alt="word image 499 9" title="Elevate CMS Full User Manual 265"> <img loading="lazy" decoding="async" width="52" height="52" class="wp-image-509" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-10.jpeg" alt="word image 499 10" title="Elevate CMS Full User Manual 266"> Account Manager: Adding, deleting users and assigning the permissions.</p>
<p>Device Manager: Adding, editing and deleting the devices.</p>
<p>Configuration: Configuring general parameters.</p>
<p>Record Manager: Configuring the record storage schedule and general parameters.</p>
<p>Alarm Manager: Configuring the alarm, exception parameters and the linkage actions for</p>
<p><img loading="lazy" decoding="async" width="55" height="56" class="wp-image-510" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-11.jpeg" alt="word image 499 11" title="Elevate CMS Full User Manual 267"> the devices.</p>
<p>Remote Config: Configuring the network, storage, system and general parameters for the</p>
<p><img loading="lazy" decoding="async" width="58" height="45" class="wp-image-511" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-12.jpeg" alt="word image 499 12" title="Elevate CMS Full User Manual 268"> devices.</p>
<p>Monitor project: Configuring the monitor project.</p>
<ul>
<li>
<ol>
<li><a id="post-499-bookmark13"></a><a id="post-499-bookmark12"></a> Default configuration</li>
</ol>
</li>
</ul>
<p>The default path of the videos is: C:\Working Path\Elevate CMS\Record.</p>
<p>The default path of the pictures is C:\Working Path\Elevate CMS\Picture.</p>
<p>The default path of the alarm pictures is C:\Working Path\Elevate CMS\Alarm Picture.</p>
<ul>
<li>
<ol>
<li><a id="post-499-bookmark16"></a><a id="post-499-bookmark15"></a> Updated instructions</li>
</ol>
</li>
</ul>
<p>This version of Elevate CMS is based on V1.0 and is based on device R005.</p>
<p>The differences between Windows and MAC system version is shown as below:</p>
<table>
<tbody>
<tr>
<td><strong>Function Module</strong></td>
<td><strong>Function</strong></td>
<td><strong>WIN</strong></td>
<td><strong>MAC</strong></td>
</tr>
<tr>
<td rowspan="7">Preview</td>
<td>Zoom (by mouse)</td>
<td>V(By mouse)</td>
<td>X</td>
</tr>
<tr>
<td>Image parameters setting</td>
<td>V</td>
<td>X</td>
</tr>
<tr>
<td>Multicast</td>
<td>V</td>
<td>X</td>
</tr>
<tr>
<td>Switch users</td>
<td>V</td>
<td>X</td>
</tr>
<tr>
<td>Lock</td>
<td>V</td>
<td>X</td>
</tr>
<tr>
<td>Import/export config</td>
<td>V</td>
<td>X</td>
</tr>
<tr>
<td>The top right corner of the CMS interface displays the login user.</td>
<td>V</td>
<td>X</td>
</tr>
<tr>
<td rowspan="2">Remote playback</td>
<td>Record download (DAV and AVI)</td>
<td>V</td>
<td>x(AVI)</td>
</tr>
<tr>
<td>Video encoding format display.</td>
<td>V</td>
<td>X</td>
</tr>
<tr>
<td rowspan="2">Local record</td>
<td>Local timing videos can be searched.</td>
<td>V</td>
<td>X</td>
</tr>
<tr>
<td>Display time when playback</td>
<td>V</td>
<td>X</td>
</tr>
<tr>
<td>Split screen preview</td>
<td>TAB pages can be dragged and dragged out.</td>
<td>V</td>
<td>X</td>
</tr>
<tr>
<td>E-map</td>
<td>Supports small window preview.</td>
<td>V</td>
<td>X</td>
</tr>
<tr>
<td rowspan="6">Device manager</td>
<td>Manual adding device</td>
<td>V</td>
<td>X</td>
</tr>
<tr>
<td>List field name sort.</td>
<td>V</td>
<td>X</td>
</tr>
<tr>
<td>The device color is added.</td>
<td>V</td>
<td>X</td>
</tr>
<tr>
<td>IPv6</td>
<td>V</td>
<td>X</td>
</tr>
<tr>
<td>Search by ONVIF</td>
<td>V</td>
<td>X</td>
</tr>
<tr>
<td>Internet search editor (ipv4)</td>
<td>V</td>
<td>X</td>
</tr>
<tr>
<td>Config</td>
<td>Automatic full screen at startup.</td>
<td>V</td>
<td>X</td>
</tr>
<tr>
<td rowspan="4">Record manager</td>
<td>General record</td>
<td>V</td>
<td>X</td>
</tr>
<tr>
<td>Motion detect</td>
<td>V</td>
<td>X</td>
</tr>
<tr>
<td>Smart alarm</td>
<td>V</td>
<td>X</td>
</tr>
<tr>
<td>External alarm</td>
<td>V</td>
<td>X</td>
</tr>
<tr>
<td>Alarm manager</td>
<td>Linkage actions when smart alarm triggered</td>
<td>V</td>
<td>X</td>
</tr>
<tr>
<td>Others</td>
<td>Drag the mouse to adjust the CMS window.</td>
<td>V</td>
<td>X</td>
</tr>
</tbody>
</table>
<ol>
<li><a id="post-499-bookmark18"></a> Getting Start
<ol>
<li><a id="post-499-bookmark22"></a><a id="post-499-bookmark20"></a><a id="post-499-bookmark21"></a> Log in and Log out</li>
</ol>
</li>
</ol>
<p><a id="post-499-bookmark24"></a> Here is the description of Login, Log out and switch user.</p>
<ul>
<li>
<ul>
<li>
<ol>
<li><a id="post-499-bookmark25"></a> Login</li>
</ol>
</li>
</ul>
</li>
</ul>
<p><img loading="lazy" decoding="async" width="62" height="70" class="wp-image-512" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-13.jpeg" alt="word image 499 13" title="Elevate CMS Full User Manual 269"> <img loading="lazy" decoding="async" width="276" height="270" class="wp-image-513" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-14.jpeg" alt="word image 499 14" title="Elevate CMS Full User Manual 270"></p>
<p>After installation, double click</p>
<p>. The login interface shows as <strong>Figure 2-1.</strong></p>
<p><strong>Figure 2-1 Login</strong></p>
<p><img loading="lazy" decoding="async" width="55" height="53" class="wp-image-514" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-15.jpeg" alt="word image 499 15" title="Elevate CMS Full User Manual 271"> <img loading="lazy" decoding="async" width="54" height="48" class="wp-image-515" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-16.jpeg" alt="word image 499 16" title="Elevate CMS Full User Manual 272"></p>
<p><strong>User name: </strong>Default is “admin</p>
<p><strong>Password: </strong>Default is 1234567u</p>
<p><strong>Save: </strong>Save username and password.</p>
<p><strong>Auto Login: </strong>Automatically login next time.</p>
<p><a id="post-499-bookmark27"></a><strong>Language: </strong>Support English, Chinese, Czech, Italian, Farsi, Polish, Portuguese, Turkish and Russian.</p>
<ul>
<li>
<ul>
<li>
<ol>
<li><a id="post-499-bookmark28"></a> Switch user</li>
</ol>
</li>
</ul>
</li>
</ul>
<p>After login, you can switch user on control panel, click “System” on the left of the status bar, then choose “Switch user” to get a login page. You should add one user by “Account manager” before switch user, shown as <strong>Figure 2-2.</strong></p>
<p><img loading="lazy" decoding="async" width="308" height="306" class="wp-image-516" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-17.jpeg" alt="word image 499 17" title="Elevate CMS Full User Manual 273" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-17.jpeg 308w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-17-300x298.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-17-150x150.jpeg 150w" sizes="auto, (max-width: 308px) 100vw, 308px" /></p>
<p><strong>Figure 2-2 Switch user</strong></p>
<ul>
<li>
<ul>
<li>
<ol>
<li><a id="post-499-bookmark31"></a><a id="post-499-bookmark30"></a> Logout</li>
</ol>
</li>
</ul>
</li>
</ul>
<p>Click button <sup>x</sup> .Input current user’s password to exit CMS.</p>
<p><strong><em>Note:</em></strong></p>
<ul>
<li><em>For security, please modify your password after login.</em></li>
<li><em>Donot enable save password or Auto Login in public PC.</em>
<ol>
<li><a id="post-499-bookmark34"></a><a id="post-499-bookmark33"></a> Control panel</li>
</ol>
</li>
</ul>
<p>All the functions can be found in this page, shown as <strong>Figure 2-3.</strong></p>
<p><img loading="lazy" decoding="async" width="657" height="424" class="wp-image-517" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-18.jpeg" alt="word image 499 18" title="Elevate CMS Full User Manual 274" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-18.jpeg 657w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-18-300x194.jpeg 300w" sizes="auto, (max-width: 657px) 100vw, 657px" /></p>
<p><strong>Figure 2-3 Control Panel</strong></p>
<table>
<tbody>
<tr>
<td><strong>Items</strong></td>
<td><strong>Description</strong></td>
</tr>
<tr>
<td>Main view</td>
<td>Live view, Screen divisions, PTZ controlling, Local record/ snapshot, Update Channel Name, Reboot, UTC Control, Coaxial Control, Listening, Digital Zoom, Color settings, Talk, Sync time.</td>
</tr>
<tr>
<td><em>^0^</em> Playback</td>
<td>Remote and local records/pictures search, view, playback and download. Enable cut or snapshot and record locking during playback.</td>
</tr>
<tr>
<td><em>EM</em> E-Map</td>
<td>Edit/View Maps, Add/Delete spots, Edit/View alarm channel and ports.</td>
</tr>
<tr>
<td>Log Search</td>
<td>Manage local operation logs and alarm logs.</td>
</tr>
<tr>
<td>Account Manager</td>
<td>Manage groups/users, and assigned permissions.</td>
</tr>
<tr>
<td><strong>■Ml</strong></p>
<p><sup>raa</sup> Device Manager</td>
<td>Search, add, modify and delete devices.</td>
</tr>
<tr>
<td><em>th . ..</em></p>
<p>Configuration</td>
<td>Record/Snapshot save path, record packet time, and other settings.</td>
</tr>
<tr>
<td><sup>=</sup>® Record Manager</td>
<td>Record schedule, record specified channels to local without Elevate CMS running.</td>
</tr>
<tr>
<td>Alarm Manager</td>
<td>Links action setting while the device triggers alarms.</td>
</tr>
<tr>
<td><strong>UI</strong></p>
<p>Remote Config</td>
<td>View and modify settings of remote devices.</td>
</tr>
<tr>
<td>Monitor Project</td>
<td>Manage tour task and projects.</td>
</tr>
</tbody>
</table>
<p>Table 2-1 Control Panel description</p>
<ol>
<li><a id="post-499-bookmark37"></a> Device management</li>
</ol>
<p><img loading="lazy" decoding="async" width="44" height="41" class="wp-image-518" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-19.jpeg" alt="word image 499 19" title="Elevate CMS Full User Manual 275"> <img loading="lazy" decoding="async" width="828" height="484" class="wp-image-519" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-20.jpeg" alt="word image 499 20" title="Elevate CMS Full User Manual 276" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-20.jpeg 828w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-20-300x175.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-20-768x449.jpeg 768w" sizes="auto, (max-width: 828px) 100vw, 828px" /></p>
<p><a id="post-499-bookmark36"></a> At least one device need to be added firstly before previewing.Click</p>
<p>button in control</p>
<p>panel to enter device management interface, then you can add, or modify, or delete devices,</p>
<p>shown as <strong>Figure 3-1.</strong></p>
<p><strong>Figure 3-1 Device Manager</strong></p>
<ul>
<li>
<ol>
<li><a id="post-499-bookmark40"></a><a id="post-499-bookmark39"></a> Add devices</li>
</ol>
</li>
</ul>
<p>There are two ways to add devices, auto search and manual add.</p>
<p>■ <strong>Auto: </strong>Search all the devices in your network, and then add the devices based on your need.</p>
<p>You can also edit the IP address by double click the IP address on the list. See as figure 3-2.</p>
<p><img loading="lazy" decoding="async" width="421" height="372" class="wp-image-520" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-21.jpeg" alt="word image 499 21" title="Elevate CMS Full User Manual 277" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-21.jpeg 421w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-21-300x265.jpeg 300w" sizes="auto, (max-width: 421px) 100vw, 421px" /></p>
<p><strong>Figure 3-2 Device edit</strong></p>
<p>■ <strong>Manual: </strong>Click button</p>
<p>.and input device information to add a device.</p>
<p>Shown as <strong>Figure 3-3.</strong></p>
<p><img loading="lazy" decoding="async" width="307" height="359" class="wp-image-521" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-22.jpeg" alt="word image 499 22" title="Elevate CMS Full User Manual 278" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-22.jpeg 307w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-22-257x300.jpeg 257w" sizes="auto, (max-width: 307px) 100vw, 307px" /></p>
<p><strong>Figure 3-3 Add devices</strong></p>
<table>
<tbody>
<tr>
<td><strong>Items</strong></td>
<td><strong>Function Description</strong></td>
</tr>
<tr>
<td>Device Name</td>
<td>Alias in device list.</td>
</tr>
<tr>
<td>Connect Mode</td>
<td>IP address /Domain Name or cloud ID.</td>
</tr>
<tr>
<td>Cloud ID</td>
<td>Unique identify for each device, enabled when the connect mode is Cloud ID.</td>
</tr>
<tr>
<td>IP address</td>
<td>Only enable when the connect mode is IP address.</td>
</tr>
<tr>
<td>IPV6 address</td>
<td>Enable when the connect mode is IPV6 address.</td>
</tr>
<tr>
<td>IPV6Enable</td>
<td>Used to enable IPV6 address connect mode.</td>
</tr>
<tr>
<td>Port Number</td>
<td>Default 34567, the same as device media port.</td>
</tr>
<tr>
<td>Username and password</td>
<td>Default username is admin and password is empty.</td>
</tr>
<tr>
<td>Protocol Type</td>
<td>Support TCP and Multicast</td>
</tr>
<tr>
<td>Device Fac</td>
<td>Support InVid-1 and Onvif</td>
</tr>
</tbody>
</table>
<p>Table 3-1 Device parameters</p>
<p><strong><em>Note:</em></strong></p>
<ul>
<li><em>Auto method only can add IP address type devices, if you want to add cloud ID, you must add it manually.</em></li>
<li><em>Auto search can search devices in the different network.</em></li>
<li><em>Searched devices can be sorted by IP Address, Port Num, Mac and IPv6 address.</em></li>
<li><em>Devices that have been added are marked in green</em></li>
<li><em>Manual Add support add devices by Onvif protocol.</em></li>
<li><em>Manual Add support add devices by multicast.</em></li>
</ul>
<p><a id="post-499-bookmark43"></a><a id="post-499-bookmark42"></a> 3.2 Delete devices</p>
<p>Select the devices that you want to delete, and click the delete button to delete it. You can also delete multi devicesat once. You must close the device connection before delete the devices.</p>
<p><img loading="lazy" decoding="async" width="827" height="453" class="wp-image-522" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-23.jpeg" alt="word image 499 23" title="Elevate CMS Full User Manual 279" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-23.jpeg 827w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-23-300x164.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-23-768x421.jpeg 768w" sizes="auto, (max-width: 827px) 100vw, 827px" /></p>
<p><strong>Figure 3-4Delete devices</strong></p>
<p><a id="post-499-bookmark45"></a> Chapter 4 Main view</p>
<ul>
<li>
<ol>
<li><a id="post-499-bookmark49"></a><a id="post-499-bookmark47"></a><a id="post-499-bookmark48"></a> Preview</li>
</ol>
</li>
</ul>
<p><img loading="lazy" decoding="async" width="828" height="459" class="wp-image-523" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-24.jpeg" alt="word image 499 24" title="Elevate CMS Full User Manual 280" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-24.jpeg 828w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-24-300x166.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-24-768x426.jpeg 768w" sizes="auto, (max-width: 828px) 100vw, 828px" /></p>
<p>After adding the devices, click</p>
<p>to enter preview interface, shown as <strong>Figure 4-1</strong>.</p>
<p>Figure 4-1 Main View</p>
<table>
<tbody>
<tr>
<td><strong>No.</strong></td>
<td><strong>Items</strong></td>
<td><strong>Function Description</strong></td>
</tr>
<tr>
<td>1</td>
<td>Device list</td>
<td>Show all the devices that have added. You can connect/disconnect, choose stream, start talk, reboot device and other functions.</td>
</tr>
<tr>
<td>2</td>
<td>View</td>
<td>View list management. It can open the preview windows that saved previously.</td>
</tr>
<tr>
<td>3</td>
<td>PTZ</td>
<td>PTZ direct control, Zoom in/out, Focus +/-, Iris+/-, Preset, Auto tour and other PTZ functions.</td>
</tr>
<tr>
<td>4</td>
<td>Monitor Project Page up/ Page down Save view</td>
<td>Start/Stop monitor project and task.</p>
<p>Page up/ Page down when the channels cannot display in one page.</td>
</tr>
<tr>
<td>5</td>
<td>Windows division</td>
<td>Support 1/4/5/6/8/9/13/16/20/25/36/64/128 windows division, and full screen view.</td>
</tr>
</tbody>
</table>
<p>Table 4-1Preview Function description</p>
<ul>
<li>
<ol>
<li><a id="post-499-bookmark52"></a><a id="post-499-bookmark51"></a> Preview control</li>
</ol>
</li>
</ul>
<p>The devices management window is shown as node tree, as shown in <strong>Figure 4-2</strong></p>
<p><img loading="lazy" decoding="async" width="216" height="298" class="wp-image-524" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-25.jpeg" alt="word image 499 25" title="Elevate CMS Full User Manual 281"></p>
<p><strong>Figure 4-2</strong></p>
<p>Before starting preview, you need to connect the device first. Double click on a device, shown as</p>
<p><img loading="lazy" decoding="async" width="63" height="35" class="wp-image-525" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-26.jpeg" alt="word image 499 26" title="Elevate CMS Full User Manual 282"> <img loading="lazy" decoding="async" width="55" height="32" class="wp-image-526" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-27.jpeg" alt="word image 499 27" title="Elevate CMS Full User Manual 283"></p>
<p>means connect successfully. Double click again, shown as</p>
<p>means disconnect.</p>
<p>When the device conncet successfully, right click shows control menu as <strong>Figure 4-3</strong></p>
<p>RemoteConfig</p>
<p>Update Channel Name</p>
<p>Open All Channel by Auto</p>
<p>Open All Mainstream</p>
<p>Open All SubStream Open All Mobile Stream</p>
<p>Close All Channels</p>
<p>Start Talk</p>
<p>Sync Time Reboot</p>
<p>Figure 4-3 Right menu</p>
<table>
<tbody>
<tr>
<td><strong>Items</strong></td>
<td><strong>Function Description</strong></td>
</tr>
<tr>
<td>Remote Config</td>
<td>View and modify the device’s configuration. For details information please refer to the chapter 7.2.</td>
</tr>
<tr>
<td>Update channel name</td>
<td>When the channel name changed, use this function to update its name.</td>
</tr>
<tr>
<td>Open All Channel by Auto</td>
<td>Enable this function, when you double click a channel, it will auto select the stream depend on the current bandwidth condition.</td>
</tr>
<tr>
<td>Open All MainStream</td>
<td>Open all channels with mainstream.</td>
</tr>
<tr>
<td>Open All SubStream</td>
<td>Open all channels with substream.</td>
</tr>
<tr>
<td>Open All MobileStream</td>
<td>Open all channels with the triple stream.</td>
</tr>
<tr>
<td>Start Talk</td>
<td>Start talk with device.</td>
</tr>
<tr>
<td>Sync Time</td>
<td>Sync the device time with PC.</td>
</tr>
<tr>
<td>Close All Channels</td>
<td>Close All Channels already opened.</td>
</tr>
<tr>
<td>Reboot</td>
<td>Restart the device.</td>
</tr>
</tbody>
</table>
<p>Table 4-2 Right menu description</p>
<p><strong><em>Note:</em></strong></p>
<ul>
<li><em>Double click on a channel will enter 1 division, only view the channel selected.</em></li>
<li><em>When view in multi divisions, some of the channel may notbe displayed due to the PC performance and stream encode setting.</em></li>
</ul>
<p>• <em>Streamtype will auto select according the screendiv number.</em></p>
<p><a id="post-499-bookmark55"></a><a id="post-499-bookmark54"></a> 4.3View</p>
<p>View List Management function is to save the preview split with a name, so that user can open their previously saved channels only by clicking the saved item in the list. When user want to save</p>
<p>(O&#8217;<sup>1</sup></p>
<p>preferred view, click the icon and set the name of View, it would be saved in the View list.</p>
<p>AS shown in <strong>Figure 4-6.</strong></p>
<p><img loading="lazy" decoding="async" width="305" height="185" class="wp-image-527" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-28.jpeg" alt="word image 499 28" title="Elevate CMS Full User Manual 284" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-28.jpeg 305w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-28-300x182.jpeg 300w" sizes="auto, (max-width: 305px) 100vw, 305px" /></p>
<p><strong>Figure 4-6</strong></p>
<p><a id="post-499-bookmark58"></a><a id="post-499-bookmark57"></a> 4.4 PTZ</p>
<p>The Elevate CMS support multi PTZ function such as direction, Zoom in/out, preset and so on.</p>
<p>The detail functions as below.</p>
<p><img loading="lazy" decoding="async" width="828" height="474" class="wp-image-528" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-29.jpeg" alt="word image 499 29" title="Elevate CMS Full User Manual 285" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-29.jpeg 828w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-29-300x172.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-29-768x440.jpeg 768w" sizes="auto, (max-width: 828px) 100vw, 828px" /></p>
<p><strong>Figure 4-4 PTZ control</strong></p>
<table>
<tbody>
<tr>
<td><strong>Items</strong></td>
<td><strong>Function Description</strong></td>
</tr>
<tr>
<td>Direction control</td>
<td>
<ul>
<li>It support eight directions move.</li>
<li>o&#8217; Start/Stop Auto Scan.</li>
</ul>
</td>
</tr>
</tbody>
</table>
<table>
<tbody>
<tr>
<td>Zoom in/out</td>
<td>Press ^/^^ to Zoom in/out the image.</td>
</tr>
<tr>
<td>Focus +/-</td>
<td>Press l-<sup>+</sup>j / *. -i to change the image focus setting.</td>
</tr>
<tr>
<td>Iris +/-</td>
<td>Press *■&#8221; / <sup>w</sup> to change the image iris setting.</td>
</tr>
<tr>
<td>Speed</td>
<td>The PTZ move speed, support 1~8.</td>
</tr>
<tr>
<td>Lighting</td>
<td>Open/Close the light, need the PTZ support.</td>
</tr>
<tr>
<td>Preset</td>
<td>
<ul>
<li><strong>Add/Delete preset: </strong>Select Preset, click button, input the preset</li>
</ul>
<p>description and click to save, to delete. Click —to return.</p>
<p><strong>&#8230; . . . . 0 </strong></p>
<ul>
<li><strong>Move to preset: </strong>Select Preset number, click <sup>T</sup> to point to the preset</li>
</ul>
<p>place.</td>
</tr>
<tr>
<td>Auto Tour</td>
<td>
<ul>
<li><strong>Add tour: </strong>Select auto tour, click button, add preset to tour and</li>
</ul>
<p>save.</p>
<ul>
<li><strong>Start tour: </strong>Select Tour number, click <em><sup>y</sup>-o</em> to Start/Stop tour.</li>
</ul>
</td>
</tr>
<tr>
<td>Auto Pan</td>
<td>Rotate in horizontal level.</td>
</tr>
<tr>
<td>Auto Scan</td>
<td>Press / to set left/right boarder. And press to Start/Stop Auto</p>
<p>Scan.</td>
</tr>
<tr>
<td>Pattern</td>
<td>Press to start/save pattern configuration. And press to Start/Stop</p>
<p>pattern.</td>
</tr>
<tr>
<td>Aux</td>
<td>Support custom auxiliary command.</td>
</tr>
</tbody>
</table>
<p>Table 4-4 PTZ control description</p>
<p><a id="post-499-bookmark61"></a><a id="post-499-bookmark60"></a> 4.5 Other functions</p>
<ul>
<li>
<ul>
<li>
<ol>
<li><a id="post-499-bookmark64"></a><a id="post-499-bookmark63"></a> Channel Operation Functions</li>
</ol>
</li>
</ul>
</li>
</ul>
<p>When start previewing, move the cursor to channel, it will auto show a toolbar in top of image, you can record or capture the image and other functions. Right click the mouse will open another control menu. The detail functions as <strong>Figure 4-5.</strong></p>
<p><img loading="lazy" decoding="async" width="604" height="327" class="wp-image-529" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-30.jpeg" alt="word image 499 30" title="Elevate CMS Full User Manual 286" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-30.jpeg 604w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-30-300x162.jpeg 300w" sizes="auto, (max-width: 604px) 100vw, 604px" /></p>
<p><strong>Figure 4-5 Preview right menu</strong></p>
<table>
<tbody>
<tr>
<td><strong>Items</strong></td>
<td><strong>Function Description</strong></td>
</tr>
<tr>
<td><strong>Q/H</strong></p>
<p>Stop or start record</td>
<td>Start/Stop local recording. ^Bmeans recording. The same function with “<strong>Local Record</strong>”.</td>
</tr>
<tr>
<td>EJIsnapshot</td>
<td>Capture the image, will auto open after capture. The same function with “<strong>Snapshot</strong>”.</td>
</tr>
<tr>
<td><strong>ES/EQ</strong></p>
<p>Mute/Unmute</td>
<td>Start/Stop listening, H means listening. The same function with “<strong>Audio</strong>”.</td>
</tr>
<tr>
<td><strong>E3 </strong>Intercom</td>
<td>Start/Stop intercom, EJmeans intercom. The same function with “<strong>intercom</strong>”.</td>
</tr>
<tr>
<td><strong>151 <sub>7</sub></strong></p>
<p>m3 Zoom</td>
<td>[oJ</p>
<p>Digital zoom, click m3 and select area on image, the selected area will</p>
<p>Zoom in. The same function with “<strong>Enable Zoom</strong>”. You can also achieve zoom in or out by mouse wheel.</td>
</tr>
<tr>
<td><strong>^3 </strong>Close window</td>
<td>Close current channel.</td>
</tr>
<tr>
<td>Close All Windows</td>
<td>Close All channels that opened.</td>
</tr>
<tr>
<td>Color Control</td>
<td>Change the image settings: Brightness, Contrast, Saturation, and Hue.</td>
</tr>
<tr>
<td>Coaxial Control</td>
<td>Control the Analog Camera via UTC function. It just appear while connect UVR.</td>
</tr>
<tr>
<td>Full Screen</td>
<td>Choose this function ,the channel video will full screen display, you can exit the full screen via right click.</td>
</tr>
</tbody>
</table>
<p>Table 4-5 Preview right menu function description</p>
<p><a id="post-499-bookmark66"></a> Chapter 5 Playback</p>
<p><a id="post-499-bookmark68"></a><a id="post-499-bookmark69"></a> Playback as an important function in CCTV system, it can help us to check history record in anytime. The Elevate CMS has already integrated it into the customer management system, and it can support record search base on channels, device record and local record playback, download record into the local host hard-disk and others playback control operation. It’s simple and easy to use.</p>
<ul>
<li>
<ol>
<li><a id="post-499-bookmark70"></a> Record Search &amp; Playback</li>
</ol>
</li>
</ul>
<p><img loading="lazy" decoding="async" width="828" height="456" class="wp-image-530" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-31.jpeg" alt="word image 499 31" title="Elevate CMS Full User Manual 287" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-31.jpeg 828w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-31-300x165.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-31-768x423.jpeg 768w" sizes="auto, (max-width: 828px) 100vw, 828px" /></p>
<p><strong>Figure5.1 Record Search</strong></p>
<p><strong>Operation Step:</strong></p>
<ol>
<li>Running Elevate CMS and click the “Playback” button to open the main playback page.</li>
<li>Select “Device” record which is recorded in device storage memory or “Local” record which is recorded in local host storage memory.</li>
<li>Select channels which you want to playback.</li>
<li>Select record type “Record” or “Picture”, subtype “Normal Play” or “Event Play”.</li>
<li>Select time period which you want to playback.</li>
<li>Click “Search”, then you can get search result as below.</li>
<li>Double click record which you want to playback.</li>
<li>You can “download” record in the search result list.</li>
</ol>
<p><img loading="lazy" decoding="async" width="827" height="454" class="wp-image-531" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-32.jpeg" alt="word image 499 32" title="Elevate CMS Full User Manual 288" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-32.jpeg 827w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-32-300x165.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-32-768x422.jpeg 768w" sizes="auto, (max-width: 827px) 100vw, 827px" /></p>
<p><strong>Figure 5.2 Record Search Result</strong></p>
<p><img loading="lazy" decoding="async" width="825" height="458" class="wp-image-532" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-33.jpeg" alt="word image 499 33" title="Elevate CMS Full User Manual 289" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-33.jpeg 825w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-33-300x167.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-33-768x426.jpeg 768w" sizes="auto, (max-width: 825px) 100vw, 825px" /></p>
<p><strong>Figure 5.3 Device Record Playback</strong></p>
<p><strong>Note:</strong></p>
<ul>
<li>All record channels will play when start to playback. If the channel number is less than 4, the</li>
</ul>
<p>default playback mode is synchronous. Otherwise the default playback mode is asynchronous. Synchronous cannot support more than 4 channels.</p>
<ul>
<li><a id="post-499-bookmark72"></a> Elevate CMS maximum supports 9 channels playback at the same time. Playback performance is also related to the local host computer performance.
<ol>
<li><a id="post-499-bookmark73"></a> Playback Control</li>
</ol>
</li>
</ul>
<p>That is the playback control panel in the red circle of figure 5.3, the detail information for each button as below in the table 5-1.</p>
<p><strong>Table 5-1 Playback Control Guide</strong></p>
<table>
<tbody>
<tr>
<td><strong>Items</strong></td>
<td><strong>Function Description</strong></td>
</tr>
<tr>
<td>Play</td>
<td>Play the record, when it turns blue means the current channel is playing.</td>
</tr>
<tr>
<td>(77)</p>
<p>Pause</td>
<td>Pause the record, when it turns blue means the current channel is pausing.</td>
</tr>
<tr>
<td>Stop</td>
<td>Stop playing.</td>
</tr>
<tr>
<td><strong>[&gt;ll</strong></p>
<p>Next frame</td>
<td>Play frame one by one, once click the button, the image change to pause status and move to next frame.</td>
</tr>
<tr>
<td>Slow playing</td>
<td>Play the record in slow mode, it support 1/2x, 1/4x, 1/8x speed.</td>
</tr>
<tr>
<td>[&gt;l&gt;</p>
<p>Fast playing</td>
<td>Play the record in fast mode, it support 2x, 4x, 8xspeed.</td>
</tr>
<tr>
<td>△</p>
<p>Open file</td>
<td>Open video files in local host computer, it can support video format of “.dav” &amp; &#8220;.avi&#8221;.</td>
</tr>
<tr>
<td>Asynchronous</td>
<td>Play the records asynchronously when several channels are playing at the same time.</td>
</tr>
<tr>
<td>X</p>
<p>Synchronization</td>
<td>Play the records synchronouslywhen less than 4 channels are playing at the same time.</td>
</tr>
<tr>
<td><strong>X</strong></p>
<p>Close All</td>
<td>Close all the playing record.</td>
</tr>
<tr>
<td>Video Clip</td>
<td>Clip record and save it to local host computer. Click to start recording, click again to end.</td>
</tr>
<tr>
<td>[O&#8217;]</p>
<p>Snapshot</td>
<td>Snapshot the image to local host computer.</td>
</tr>
<tr>
<td><strong>s</strong></p>
<p>Full screen</td>
<td>View all channels in full screen mode.</td>
</tr>
<tr>
<td>oQ&gt;)) &#8216; ■</p>
<p>Volume</td>
<td>Change the volume sound settings.</td>
</tr>
<tr>
<td colspan="2">Click <sup>24HR 2H</sup>A <sup>1HR 30M</sup> , the timeline will be adjusted to 24 hours, 2</p>
<p>hours, 1 hour, 30 minutes.</p>
<p>If the channel that has record is more than 4, press next <sup>Next</sup> and previous <sup>Prev</sup></td>
</tr>
</tbody>
</table>
<p>button to change pages.</p>
<ul>
<li>
<ol>
<li><a id="post-499-bookmark76"></a><a id="post-499-bookmark75"></a> Download Records</li>
</ol>
</li>
</ul>
<p><img loading="lazy" decoding="async" width="820" height="454" class="wp-image-533" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-34.jpeg" alt="word image 499 34" title="Elevate CMS Full User Manual 290" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-34.jpeg 820w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-34-300x166.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-34-768x425.jpeg 768w" sizes="auto, (max-width: 820px) 100vw, 820px" /></p>
<p>Operation Step:</p>
<ul>
<li>Select one or more record files in the record search page.</li>
<li>Select download video format “.dav” or “.avi”.</li>
<li>Click “Download” button to start download.</li>
<li>You can find your download file via the path you set in the configuration page.</li>
</ul>
<p><strong><em>Note:</em></strong></p>
<ul>
<li><em>The same channel cannot download and playback at the same time.</em></li>
<li><em>The downloading procedure will be abort when exit file list..</em></li>
</ul>
<p><a id="post-499-bookmark78"></a> Chapter 6 E-Map</p>
<p><a id="post-499-bookmark80"></a> Elevate CMS supply a E-Map function, that you can organize and view channel status on a map.If there is no map or enter E-Map first time, you need to add a map firstly. Click add button to add a map, input Name, Description and Path to finish add. Shown as <strong>Figure 6-1.</strong></p>
<p><img loading="lazy" decoding="async" width="657" height="336" class="wp-image-534" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-35.jpeg" alt="word image 499 35" title="Elevate CMS Full User Manual 291" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-35.jpeg 657w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-35-300x153.jpeg 300w" sizes="auto, (max-width: 657px) 100vw, 657px" /></p>
<p><strong>Figure 6-1 Add/Modify map</strong></p>
<p>You can preview the map after added. And you can add sub map by click “Add Area” button. Drag the cam from the device list to map can add spots; You can also edit or delete the area and spot. All the cams added on the map shown in thumbnail right bottom; you can open a small window preview by clicking on the small camera icon.</p>
<p><img loading="lazy" decoding="async" width="827" height="458" class="wp-image-535" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-36.jpeg" alt="word image 499 36" title="Elevate CMS Full User Manual 292" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-36.jpeg 827w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-36-300x166.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-36-768x425.jpeg 768w" sizes="auto, (max-width: 827px) 100vw, 827px" /></p>
<p><strong>Figure 6-2 Preview map</strong></p>
<table>
<tbody>
<tr>
<td><strong>Items</strong></td>
<td><strong>Function Description</strong></td>
</tr>
<tr>
<td>EBLE</td>
<td>Direction control, only available when the map is larger than the window.</td>
</tr>
<tr>
<td><strong>J:</strong></td>
<td>View the map in full-fill the window.</td>
</tr>
<tr>
<td><strong>+ —</strong></td>
<td>Zoom in/out the map.</td>
</tr>
</tbody>
</table>
<p>Table 6-1 Map control</p>
<p><strong><em>Note:</em></strong></p>
<ul>
<li><em>It only supports .jpg or .bmp format pictures.</em></li>
<li><em>When the alarm is triggered, the corresponding icon on the map turns to red to show alarm.</em></li>
</ul>
<p><a id="post-499-bookmark81"></a> Chapter 7Configuration</p>
<ul>
<li>
<ol>
<li><img loading="lazy" decoding="async" width="50" height="49" class="wp-image-536" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-37.jpeg" alt="word image 499 37" title="Elevate CMS Full User Manual 293"><a id="post-499-bookmark85"></a><a id="post-499-bookmark83"></a><a id="post-499-bookmark84"></a> Configuration</li>
</ol>
</li>
</ul>
<p>Click</p>
<p>icon to enter configuration interface, in this interface you can modify the file save</p>
<p><img loading="lazy" decoding="async" width="827" height="458" class="wp-image-537" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-38.jpeg" alt="word image 499 38" title="Elevate CMS Full User Manual 294" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-38.jpeg 827w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-38-300x166.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-38-768x425.jpeg 768w" sizes="auto, (max-width: 827px) 100vw, 827px" /></p>
<p>path and other configurations of Elevate CMS. Shown as <strong>Figure 7-1.</strong></p>
<p><strong>Figure 7-1 Configuration</strong></p>
<ul>
<li><strong>RecordPath: </strong>Set the path of local record and download.</li>
<li><strong>RecordRule: </strong>Save file name rules, cannot be changed.</li>
<li><strong>PicturePath: </strong>Set the path of local snapshot and download.</li>
<li><strong>PictureRule: </strong>Save file name rules, cannot be changed.</li>
<li><strong>AlarmPicPath: </strong>Set the path of auto snapshot when alarm triggered.</li>
<li><strong>PacketType: </strong>Local record time setting.</li>
<li><strong>DisplayScale:</strong>Corridor pattern setting.</li>
<li><strong>Automatic Overwrite: </strong>if this function enabled, when the storage disk is full, the record will overwrite the earliest record file, if this function disabled, the record will stop when disk is full.</li>
<li><strong>Start with the last state: </strong>The Elevate CMS will remember the current state when exit, it will recover when next time launched.</li>
<li><strong>AutoRun when PC boot: </strong>Auto launch when PC start.</li>
<li><strong>Auto Login: </strong>Auto login when Elevate CMS launched, used with “save password”.</li>
<li><strong>Dynamic Tracking: </strong>Tracking motion, need device support.
<ol>
<li><a id="post-499-bookmark88"></a><a id="post-499-bookmark87"></a> Remote configuration</li>
</ol>
</li>
</ul>
<p>Click nV icon to enter remote configuration interface, you can modify the configurations of device, double click on device to open configuration pages. Shown as <strong>Figure 7-2</strong>.For more detail information please refer to NVR operation manual.</p>
<p><img loading="lazy" decoding="async" width="820" height="456" class="wp-image-538" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-39.jpeg" alt="word image 499 39" title="Elevate CMS Full User Manual 295" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-39.jpeg 820w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-39-300x167.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-39-768x427.jpeg 768w" sizes="auto, (max-width: 820px) 100vw, 820px" /></p>
<p><strong>Figure 7-2 Remote configuration</strong></p>
<p><a id="post-499-bookmark90"></a> Chapter 8Alarm and Logs</p>
<ul>
<li>
<ol>
<li><a id="post-499-bookmark94"></a><a id="post-499-bookmark92"></a><a id="post-499-bookmark93"></a> Alarm Management</li>
</ol>
</li>
</ul>
<p><img loading="lazy" decoding="async" width="47" height="49" class="wp-image-539" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-40.jpeg" alt="word image 499 40" title="Elevate CMS Full User Manual 296"> <img loading="lazy" decoding="async" width="827" height="455" class="wp-image-540" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-41.jpeg" alt="word image 499 41" title="Elevate CMS Full User Manual 297" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-41.jpeg 827w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-41-300x165.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-41-768x423.jpeg 768w" sizes="auto, (max-width: 827px) 100vw, 827px" /></p>
<p>Click</p>
<p>to open Alarm Manager, modify the alarm setting.</p>
<p><strong>Figure 8-1 Alarm link</strong></p>
<ul>
<li><strong>Alarm Type: </strong>Support Outer Alarm, Motion Detect, Video Lost, Video Shelter, Disk Full, Disk Error, Network Disconnection, Line Crossing, Area Intrusion, Region Entrance, Region Exiting, Fast moving, Unattended Object, Object Missing, Face Detection, Loitering Detection, People Gathering, Parking Detection.</li>
<li><strong>Alarm Enable: </strong>Enable/Disable alarm message.</li>
<li><strong>Alarm Prompt Sound: </strong>Play alarm sound when alarm triggered.</li>
<li><strong>Sound path: </strong>Custom sound, only support .wav files.</li>
<li><strong>Auto Watch Warning: </strong>Auto open the channels linked when alarm triggered, Shown as</li>
</ul>
<p><strong>Figure 8-2</strong>.</p>
<p><img loading="lazy" decoding="async" width="502" height="484" class="wp-image-541" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-42.jpeg" alt="word image 499 42" title="Elevate CMS Full User Manual 298" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-42.jpeg 502w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-42-300x289.jpeg 300w" sizes="auto, (max-width: 502px) 100vw, 502px" /></p>
<p><strong>Figure 8-2 Alarm link setting</strong></p>
<p>Add video channels to alarm port, when the port alarm triggered, the corresponding channels will be opened automatically. For example: <strong>Figure 8-2, </strong>it means, when channel1 of “192.168.1.10”trigger alarm, channel1 will be opened automatically like <strong>Fugure 8-3. </strong>The linked</p>
<p>channel can also be opened by double click the alarm log in Alarm Event.</p>
<p><img loading="lazy" decoding="async" width="828" height="473" class="wp-image-542" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-43.jpeg" alt="word image 499 43" title="Elevate CMS Full User Manual 299" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-43.jpeg 828w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-43-300x171.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-43-768x439.jpeg 768w" sizes="auto, (max-width: 828px) 100vw, 828px" /></p>
<p><strong>Figure 8-3 Auto Watch Warning</strong></p>
<ul>
<li>
<ol>
<li><a id="post-499-bookmark97"></a><a id="post-499-bookmark96"></a> Alarms and Events</li>
</ol>
</li>
</ul>
<p>There always is an alarm window in the bottom of any interface; it includes device alarm and local operation information. Shown as <strong>Figure 8-1</strong></p>
<p>Figure 8-4 Alarm and Event</p>
<table>
<tbody>
<tr>
<td><strong>Items</strong></td>
<td><strong>Function Description</strong></td>
</tr>
<tr>
<td>ft</td>
<td>Show/Hide alarm window.</td>
</tr>
<tr>
<td>A</td>
<td>Clear all the alarm or events.</td>
</tr>
<tr>
<td></td>
<td>Enable/disable alarm triggered pop-out image</td>
</tr>
<tr>
<td></td>
<td>Auto hide alarm window.</td>
</tr>
<tr>
<td>□</td>
<td>Maximize alarm window.</td>
</tr>
<tr>
<td>&#8221; /</td>
<td>Show/Hide alarm window.</td>
</tr>
</tbody>
</table>
<p>Table 8-4 Alarm and Event function</p>
<p><img loading="lazy" decoding="async" width="866" height="159" class="wp-image-543" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-44.jpeg" alt="word image 499 44" title="Elevate CMS Full User Manual 300" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-44.jpeg 866w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-44-300x55.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-44-768x141.jpeg 768w" sizes="auto, (max-width: 866px) 100vw, 866px" /></p>
<ul>
<li>
<ol>
<li><a id="post-499-bookmark100"></a><a id="post-499-bookmark99"></a> Logs</li>
</ol>
</li>
</ul>
<p><img loading="lazy" decoding="async" width="49" height="49" class="wp-image-544" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-45.jpeg" alt="word image 499 45" title="Elevate CMS Full User Manual 301"></p>
<p>Click</p>
<p>to open Log Search interface, you can view all the alarm and operation logs here.</p>
<p>Select log type and start/end time, all the log searched shown in below. You can also clear all logs.</p>
<p><strong>Figure 8-4 Operation logs</strong></p>
<p><strong><em>Note:</em></strong></p>
<p>• <em>Clear log only delete logs write in Elevate CMS, the logs in device is not deleted.</em></p>
<p><img loading="lazy" decoding="async" width="827" height="456" class="wp-image-545" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-46.jpeg" alt="word image 499 46" title="Elevate CMS Full User Manual 302" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-46.jpeg 827w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-46-300x165.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-46-768x423.jpeg 768w" sizes="auto, (max-width: 827px) 100vw, 827px" /></p>
<ol>
<li><a id="post-499-bookmark103"></a> User management</li>
</ol>
<p><img loading="lazy" decoding="async" width="43" height="46" class="wp-image-546" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-47.jpeg" alt="word image 499 47" title="Elevate CMS Full User Manual 303"></p>
<p><a id="post-499-bookmark102"></a> Click</p>
<p>to enter user management interface, there is a default group named “administrator</p>
<p>and a default username named “admin”. You can add a new group by clicking add button in group.</p>
<p>Shown as <strong>Figure 9-1</strong>.</p>
<p><img loading="lazy" decoding="async" width="577" height="420" class="wp-image-547" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-48.jpeg" alt="word image 499 48" title="Elevate CMS Full User Manual 304" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-48.jpeg 577w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-48-300x218.jpeg 300w" sizes="auto, (max-width: 577px) 100vw, 577px" /></p>
<p><strong>Figure 9-1 Add group</strong></p>
<p>Input group name and its description, select the rights and device can be management, then click OK to create a new group. Then you can add users to this group by clicking add button in username. Input username and password to finish adding. Shown as <strong>Figure 9-2</strong>.</p>
<p><img loading="lazy" decoding="async" width="496" height="318" class="wp-image-548" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-49.jpeg" alt="word image 499 49" title="Elevate CMS Full User Manual 305" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-49.jpeg 496w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-49-300x192.jpeg 300w" sizes="auto, (max-width: 496px) 100vw, 496px" /></p>
<p><strong>Figure 9-2 Add user</strong></p>
<p>After adding, double click on the username or group can modify their settings, you can change the username’s password, group, and stop/start to use it. For group you can change its rights, devices, and users.</p>
<p><strong><em>Note:</em></strong></p>
<ul>
<li><em>Default user“admin&#8221; cannot be stop, deleted or change its group.</em></li>
<li><em>Default group “administrator&#8221; cannot be deleted or change its rights.</em></li>
</ul>
<ol>
<li><a id="post-499-bookmark106"></a> Record management</li>
</ol>
<p>can record the camera’s video by schedule without previewing. You can</p>
<p><a id="post-499-bookmark105"></a> Record Manager</p>
<p><img loading="lazy" decoding="async" width="827" height="457" class="wp-image-549" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-50.jpeg" alt="word image 499 50" title="Elevate CMS Full User Manual 306" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-50.jpeg 827w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-50-300x166.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-50-768x424.jpeg 768w" sizes="auto, (max-width: 827px) 100vw, 827px" /></p>
<p>set different record schedule for every channel.</p>
<p>Figure 10-1 Record Manager</p>
<table>
<tbody>
<tr>
<td>No</td>
<td>Items</td>
<td>Description</td>
</tr>
<tr>
<td>1</td>
<td>Record packet setting</td>
<td>Set the normal record packet time, alarm record packet time when triggered and the record file format (DAV or AVI).</td>
</tr>
<tr>
<td>2</td>
<td>Storage setting</td>
<td>Set the record storage partition, and the default partition is X:\Schedule</td>
</tr>
<tr>
<td>3</td>
<td>Device list</td>
<td>All the devices have added.</td>
</tr>
<tr>
<td>4</td>
<td>Schedule setting</td>
<td>Set record schedule for every channel.</td>
</tr>
<tr>
<td>5</td>
<td>Function button</td>
<td>Schedule function, including copy, delete, save and start.</td>
</tr>
</tbody>
</table>
<p>Table 10-1 Record Manager</p>
<p><strong>How to set schedule:</strong></p>
<p><img loading="lazy" decoding="async" width="492" height="251" class="wp-image-550" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-51.jpeg" alt="word image 499 51" title="Elevate CMS Full User Manual 307" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-51.jpeg 492w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-51-300x153.jpeg 300w" sizes="auto, (max-width: 492px) 100vw, 492px" /></p>
<p>1) Click set button and set the period you want to record.</p>
<p><strong>Figure 10-2 Time Periods setting</strong></p>
<ol>
<li>Set alarm link channels, add channels to port, if the alarm in port is triggered, all the channels added start to record (you can add any device’s channel to port). For example: <strong>Figure 10-3</strong>means, when alarm in port1 of ‘192.168.3.231’ is triggered, channel1, channel2, channel3 and channel4 will be recorded automatically.</li>
</ol>
<p><img loading="lazy" decoding="async" width="560" height="285" class="wp-image-551" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-52.jpeg" alt="word image 499 52" title="Elevate CMS Full User Manual 308" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-52.jpeg 560w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-52-300x153.jpeg 300w" sizes="auto, (max-width: 560px) 100vw, 560px" /></p>
<p><strong>Figure 10-3 Alarm link setting</strong></p>
<ol>
<li>Set motion link channels is familiar with alarm link, when Motion detected, all the channels linked start to record.</li>
</ol>
<p><strong><em>Note:</em></strong></p>
<ul>
<li><em>You need to restart the schedule to take it effect.</em></li>
<li><em>Some device may not support alarm in ports.</em></li>
</ul>
<p><strong>How to watch the schedule recordings:</strong></p>
<ol>
<li>If the recording file format is AVI, you can find recordings in X:\Schedule, and open it by media players on PC.</li>
<li>If the recording file format is DAV, you can find recordings in X:\Schedule, and open it by VPlayer.</li>
</ol>
<p><a id="post-499-bookmark109"></a> Chapter 11 Monitor Project</p>
<p><img loading="lazy" decoding="async" width="38" height="38" class="wp-image-552" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-53.jpeg" alt="word image 499 53" title="Elevate CMS Full User Manual 309"></p>
<p><a id="post-499-bookmark108"></a> In</p>
<p>Monitor Project, you can manage the tour task and project, press</p>
<p>button in main</p>
<p><a id="post-499-bookmark111"></a> view interface to start/stop the task.</p>
<p><a id="post-499-bookmark112"></a> 11.1 Mission</p>
<p><strong>How to create and start task:</strong></p>
<ol>
<li>Click new button to create a task, input Task name, select window number (the number of windows open when tour, maximum support 36), and Main/Sub Stream. For example: <strong>Figure 10-4</strong>means, channel1 and channel2 will tour in window1.</li>
<li>Change stay time for every channel.</li>
<li>Click OK to finish.</li>
<li>You can modify the settings after added.</li>
<li>In main view interface, press button and select corresponding task to start.</li>
</ol>
<p><img loading="lazy" decoding="async" width="828" height="473" class="wp-image-553" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-54.jpeg" alt="word image 499 54" title="Elevate CMS Full User Manual 310" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-54.jpeg 828w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-54-300x171.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-54-768x439.jpeg 768w" sizes="auto, (max-width: 828px) 100vw, 828px" /></p>
<p>Select again to stop.</p>
<p><strong>Figure 11-1 Add task</strong></p>
<p><strong><em>Note:</em></strong></p>
<ul>
<li><em>Need to connect the device firstly before adding channels to task.</em></li>
<li><em>Task name cannot be modified.</em></li>
</ul>
<p><a id="post-499-bookmark115"></a><a id="post-499-bookmark114"></a> 11.2 Project</p>
<p>Multi task can be added to one project, the task will be affected on its start time.</p>
<p><strong>How to create and start Project:</strong></p>
<ol>
<li>Click new button to create a project, input name, select task and start time.</li>
<li>Double click on the task can modify it.</li>
<li>Click OK to finish.</li>
</ol>
<p>4)</p>
<p>In main view interface, press</p>
<p>button and select corresponding project to start.</p>
<p>Select again to stop.</p>
<p><img loading="lazy" decoding="async" width="512" height="312" class="wp-image-554" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-55.jpeg" alt="word image 499 55" title="Elevate CMS Full User Manual 311" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-55.jpeg 512w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-55-300x183.jpeg 300w" sizes="auto, (max-width: 512px) 100vw, 512px" /></p>
<p><strong>Figure 11-2 Add project</strong></p>
<p><strong><em>Note:</em></strong></p>
<ul>
<li><em>If the start time is earlier than current time, when the project starts, the task will be activated immediately.</em></li>
<li><em>Project name cannot be modified.</em></li>
</ul>
<p><a id="post-499-bookmark117"></a> Chapter 12 Others</p>
<p><a id="post-499-bookmark121"></a><a id="post-499-bookmark119"></a><a id="post-499-bookmark120"></a> 12.1 Multi-screen Display</p>
<p>The Elevate CMS can separate functional modules to display independently and achieve multiple screen display.</p>
<p>You can drag label page to the other monitor. For example, you can drag ‘E-Map’ to Monitor</p>
<p>2, and watch preview on the Monitor 1.</p>
<p><img loading="lazy" decoding="async" width="866" height="514" class="wp-image-555" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-56.jpeg" alt="word image 499 56" title="Elevate CMS Full User Manual 312" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-56.jpeg 866w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-56-300x178.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-56-768x456.jpeg 768w" sizes="auto, (max-width: 866px) 100vw, 866px" /></p>
<p><strong>Figure 12-1 Drag Label Page</strong></p>
<p><img loading="lazy" decoding="async" width="850" height="327" class="wp-image-556" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-57.jpeg" alt="word image 499 57" title="Elevate CMS Full User Manual 313" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-57.jpeg 850w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-57-300x115.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-57-768x295.jpeg 768w" sizes="auto, (max-width: 850px) 100vw, 850px" /></p>
<p><strong>Figure 12-2 Multi-screen Display</strong></p>
<p><a id="post-499-bookmark124"></a><a id="post-499-bookmark123"></a> 12.2 Auxiliary Monitor</p>
<p>You can click ’View &#8211; Aux monitor’ to use the auxiliary monitor.</p>
<p><strong>Figure 12-3 Aux monitor</strong></p>
<p>After clicking it, there will be an extra window of preview (you can create three extra windows at most).And then you can drag the extra window to other monitor like the multi-screen display.</p>
<p><strong>Figure 12-4 Aux Monitor</strong></p>
<p><strong>Figure 12-5 Aux Monitor</strong></p>
<p><img loading="lazy" decoding="async" width="857" height="34" class="wp-image-557" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-58.jpeg" alt="word image 499 58" title="Elevate CMS Full User Manual 314" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-58.jpeg 857w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-58-300x12.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-58-768x30.jpeg 768w" sizes="auto, (max-width: 857px) 100vw, 857px" /> <img loading="lazy" decoding="async" width="828" height="429" class="wp-image-558" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-59.jpeg" alt="word image 499 59" title="Elevate CMS Full User Manual 315" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-59.jpeg 828w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-59-300x155.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-59-768x398.jpeg 768w" sizes="auto, (max-width: 828px) 100vw, 828px" /> <img loading="lazy" decoding="async" width="848" height="326" class="wp-image-559" src="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-60.jpeg" alt="word image 499 60" title="Elevate CMS Full User Manual 316" srcset="https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-60.jpeg 848w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-60-300x115.jpeg 300w, https://www.dvrcms.com/wp-content/uploads/2023/06/word-image-499-60-768x295.jpeg 768w" sizes="auto, (max-width: 848px) 100vw, 848px" /></p>
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		<title>Latest Swann Firmware Updates</title>
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		<pubDate>Wed, 31 May 2023 18:30:04 +0000</pubDate>
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					<description><![CDATA[Latest Swann Firmware Updates,Check the articles here to see if your Swann unit has a new firmware available. How to ... <p class="read-more-container"><a title="Latest Swann Firmware Updates" class="read-more button" href="https://www.dvrcms.com/latest-swann-firmware-updates/#more-362" aria-label="Read more about Latest Swann Firmware Updates">Read More</a></p>]]></description>
										<content:encoded><![CDATA[<p>Latest Swann Firmware Updates,Check the articles here to see if your Swann unit has a new firmware available.</p>
<h1 class="article-page-title" title="How to manually update my recorder?">How to manually update my recorder?</h1>
<h3 id="01G7NMJ24V9T73KVSXPKXH53PX">Download the firmware</h3>
<p>If you have not acquired the firmware yet, download it from this article (click <strong><a href="https://support.swann.com/hc/articles/4638840177689" target="_blank" rel="noopener noreferrer nofollow">HERE</a></strong>) and save it to your flash drive (do not put it in a folder). We recommend a flash drive capacity of 32GB or smaller.</p>
<h3 id="01G7NMJ24V5AY78TB9YFW0HGWM">Update</h3>
<div><img decoding="async" class="fr-fil fr-dii" src="https://dl.dropboxusercontent.com/s/n7b9gbb8t9dxbvj/Menu_Advance_Maintain_Upgrade.jpg?dl=1" alt="Menu Advance Maintain Upgrade" title="Latest Swann Firmware Updates 334"></p>
<ol start="1">
<li>Insert the flash drive into your DVR.</li>
<li>Access <strong>Menu</strong> and go to <strong>Advanced</strong> (left) then <strong>Maintain</strong> (top).</li>
<li>Click on <strong>Upgrade</strong>.</li>
</ol>
</div>
<div><img decoding="async" class="fr-fil fr-dii" src="https://dl.dropboxusercontent.com/s/k5o466rb3fdz6rg/Menu_Advance_Maintain_UpgradeWindow.jpg?dl=1" alt="Menu Advance Maintain UpgradeWindow" title="Latest Swann Firmware Updates 335"></p>
<ol start="4">
<li>A new window will open which shows the files in your flash drive. <strong>Select the firmware</strong> you downloaded then click on <strong>OK</strong>.<em><strong>NOTE:</strong> Filename varies per model. Use the firmware sent to you if there&#8217;s any.</em></li>
</ol>
</div>
<div><img decoding="async" class="fr-fil fr-dii" src="https://dl.dropboxusercontent.com/s/5qqgkw73ue6tv9b/Menu_Advance_Maintain_UpgradeWindow_Notice.jpg?dl=1" alt="Menu Advance Maintain UpgradeWindow Notice" title="Latest Swann Firmware Updates 336"></p>
<ol start="5">
<li>A confirmation window will appear, click on <strong>OK </strong>to continue.</li>
</ol>
</div>
<div>
<ol start="6">
<li>The update will begin; do not interrupt it until the recorder has completed the update.</li>
</ol>
<h2>Latest Swann Firmware Updates</h2>
<blockquote><p>Read Next :</p>
<ol>
<li><a href="https://www.dvrcms.com/password-tools/359/swann-security-devices-password-reset-guide/">Swann Security devices Password Reset Guide</a></li>
<li><a href="https://www.dvrcms.com/how-to/352/c3-cms-setup-installation-guide/">C3 CMS Setup Installation Guide</a></li>
<li><a href="https://www.dvrcms.com/how-to/339/how-to-setup-dahua-toolbox/">How to Setup Dahua Toolbox</a></li>
</ol>
</blockquote>
<h1 class="article-page-title" title="How to do OTA update?">How to do OTA update?</h1>
<blockquote><p><em><strong>NOTE:</strong> This guide is for the following recorders : DVR-1590, 1600, 4575/4580/4590, 4780, 4980, NVR-7450</em></p></blockquote>
<blockquote><p><em><strong>NOTE:</strong> This guide is for the following recorders : DVR-4480G, 4480RN, 4480V, 4580G, 4580RN, 4580V, 4680, 4680RN, 4680A, 4680X, 4680XN, 4685, 4685RN, 4780V, 4980, 5580, 5580A, 5580G, 5580G2, 5580RN, 5580RU, 5680, 5680A, 5680RN, 5680X, 5680XN, NVR-8580, 8580RN, 8780, 8780RN, NVW-650, 800</em></p></blockquote>
<p><iframe loading="lazy" src="https://www.youtube.com/embed/hHx2DNschHE" width="560" height="315" frameborder="0" scrolling="auto" allowfullscreen="allowfullscreen" data-mce-fragment="1"></iframe></p>
<p>To update your system over-the-air (OTA), you must make sure your <strong>recorder</strong> is connected to a modem or router with an <strong>internet connection</strong>. If you just connected it, give a minute or two before you proceed.</p>
<p>Once that&#8217;s done, do the following:</p>
<ol>
<li>Access your recorder&#8217;s <strong>MENU</strong> then to go <strong>ADVANCE &gt; AUTO UPGRADE</strong>.</li>
<li>Click <strong>Check Now</strong>.</li>
<li>If there&#8217;s an update available, read the changes to keep you posted what the update is all about, then click <strong>OK</strong>.</li>
<li>Read carefully all prompts that might appear and follow succeeding instructions properly.</li>
</ol>
<p>&nbsp;</p>
<p><strong>!!! DO NOT TURN OFF the recorder while it is updating as this might brick the system !!!</strong></p>
<p><img decoding="async" src="https://support.swann.com/hc/article_attachments/9833876212121/Menu_Advance_AutoUpgrade__1_.jpg" alt="Menu_Advance_AutoUpgrade (1).jpg" width="100%" title="Latest Swann Firmware Updates 337"></p>
<p><img decoding="async" src="https://support.swann.com/hc/article_attachments/9833876206745/Menu_Advance_AutoUpgrade.jpg" alt="Menu_Advance_AutoUpgrade.jpg" width="100%" title="Latest Swann Firmware Updates 338"></p>
<h1 class="article-page-title" title="NVR16-8580 USB Firmware Update">USB Firmware Update</h1>
<blockquote><p><strong>NOTE<sup>1</sup>:</strong> If you&#8217;re unit&#8217;s model number is <strong>NVR16-8580RN</strong>, follow this article instead: <span class="wysiwyg-underline"><a href="https://support.swann.com/hc/articles/4640805347865" target="_blank" rel="noopener noreferrer nofollow">NVR16-8580RN USB Firmware Updates</a></span></p></blockquote>
<blockquote><p><span class="wysiwyg-color-red"><em>*Model number </em><strong>with suffix </strong>vs <strong>no suffix</strong></span></p>
<p><img decoding="async" src="https://support.swann.com/hc/article_attachments/9794032067481/NVR8-8580_sticker.png" alt="NVR8-8580_sticker.png" width="259" title="Latest Swann Firmware Updates 339"><strong> No suffix</strong><br />
<img decoding="async" src="https://support.swann.com/hc/article_attachments/9794033381529/NVR8-8580RN_sticker.jpg" alt="NVR8-8580RN_sticker.jpg" width="259" title="Latest Swann Firmware Updates 340"><strong>With suffix</strong></p></blockquote>
<blockquote><p><strong>ATTENTION:</strong> This article is for recorders that has <span class="wysiwyg-underline">Software Version</span> starting with <strong>V8</strong></p></blockquote>
<blockquote><p><strong>NOTE<sup>2</sup>: If your device has a Firmware V7.1.0-20180810 or older, please follow this <a href="https://support.swann.com/hc/en-us/articles/4804397936665" target="_self" rel="noopener nofollow">NVR16-8580 Transition Firmware Update article</a> to apply the required transition firmware before installing the latest available firmware.</strong></p></blockquote>
<p>To check what is your current firmware, access the <strong>NVR&#8217;s Menu</strong> then go to <strong>System &gt; Information</strong> and look for the <strong>Software Version</strong>. For a N<u>VR16-8580</u>, the latest Software Version is <strong>v8.1.0-20220419</strong></p>
<p>Before you try the following steps below, read this article first: <span class="wysiwyg-underline"><a href="https://support.swann.com/hc/articles/4639375014553" target="_blank" rel="noopener noreferrer nofollow">How to do OTA update?</a></span></p>
<p>If you are unable to use the automatic update service to update the recorder, you can use the following procedure to update manually.</p>
<p>&nbsp;</p>
<h2>Prepare the following:</h2>
<ol>
<li>Computer with internet connection</li>
<li>USB flash drive <em>(preferably 32GB or below)</em></li>
<li>Mouse and monitor connected to the NVR</li>
</ol>
<h2>Quick install steps</h2>
<h3>Download the correct image file:</h3>
<ol>
<li><strong>Prepare a FAT32 flash drive or USB</strong> &#8211; it needs to be on FAT32 for it to be read; there is no need for an external HDD as the files are small.</li>
<li><strong>Download</strong> the <span class="wysiwyg-underline"><a href="https://www.dropbox.com/s/2qog4rinj1w8m6p/N57XE_V211024V211012V200923V220419V220419V220419V220327.sw?dl=1" target="_blank" rel="noopener nofollow">firmware file HERE</a></span> and <strong>save</strong> it to your flash drive.</li>
<li><strong>Plugin </strong>the <span class="wysiwyg-underline">flash drive and mouse to any of the available USB ports of the NVR</span> (front or back).</li>
</ol>
<h3>Apply the firmware to the recorder:</h3>
<ol>
<li>
<ol>
<li>Access the Menu and go to <strong>Advanced &gt; Maintain</strong> then click on <strong>Update</strong>.<br />
<img decoding="async" src="https://support.swann.com/hc/article_attachments/12575642188441" alt="mceclip0.png" title="Latest Swann Firmware Updates 341"></li>
<li>Select the file you downloaded from<strong> &#8220;Step no. 2&#8221;</strong> and click<strong> OK</strong>.<br />
<img decoding="async" src="https://support.swann.com/hc/article_attachments/12575656222745" alt="mceclip1.png" title="Latest Swann Firmware Updates 342"></p>
<ul>
<li><strong>Tip:</strong> If the recorder is unable to read the copied files but the drive is properly recognized, click the <strong>Format </strong>option on this screen and copy the firmware file again.</li>
</ul>
</li>
<li>A confirmation window will appear, click on <strong>OK</strong> again.<br />
<img decoding="async" src="https://support.swann.com/hc/article_attachments/12575657056921" alt="mceclip2.png" title="Latest Swann Firmware Updates 343"></li>
<li>NVR will start to update. Make sure NOT to unplug the USB or turn off the NVR while it is updating.<br />
<img decoding="async" src="https://support.swann.com/hc/article_attachments/12575658139161" alt="mceclip3.png" title="Latest Swann Firmware Updates 344"></li>
<li>The NVR will reboot automatically to apply the new firmware. Do NOT power cycle the NVR manually.</li>
</ol>
</li>
</ol>
<h1 class="article-page-title" title="Firmware update for V8 recorders via Swann Security VMS (Windows)">Firmware update for V8 recorders via Swann Security VMS (Windows)</h1>
<p>This article will guide you on how to manually install the latest firmware of your Swann Security V8 recorder using the Swann Security VMS software.</p>
<p>Click <span class="wysiwyg-underline"><a href="https://support.swann.com/hc/en-us/articles/4715708219673-Swann-Security-VMS-access-for-OS-5-units" target="_blank" rel="noopener nofollow">HERE</a></span> to download the Swann Security VMS software.</p>
<p>After installing the software, follow the instructions below:</p>
<ol>
<li>Open <strong>Swann Security software</strong> and go to Device Management<br />
<img decoding="async" src="https://support.swann.com/hc/article_attachments/9798869754777/VMS_Home.png" alt="VMS_Home.png" title="Latest Swann Firmware Updates 345"></li>
<li>Click the gear icon for that recorder
<ol>
<li>If you haven&#8217;t added your unit yet, follow this article: <span class="wysiwyg-underline"><a href="https://support.swann.com/hc/articles/4715708219673" target="_blank" rel="noopener noreferrer nofollow">How to access V8 recorder on a computer? (Windows)</a></span><br />
<img loading="lazy" decoding="async" src="https://support.swann.com/hc/article_attachments/9798878665625/VMS_Devices.png" alt="VMS_Devices.png" width="663" height="417" title="Latest Swann Firmware Updates 346"></li>
</ol>
</li>
<li>Once in Settings, go to Advanced (side) &gt; Upgrade (submenu) then click on Scan<br />
<img decoding="async" src="https://support.swann.com/hc/article_attachments/9798909654041/VMS_Devices_Settings_Advanced_Upgrade.png" alt="VMS_Devices_Settings_Advanced_Upgrade.png" title="Latest Swann Firmware Updates 347"></li>
<li><strong>Browse for the file</strong>, select it, then click Open<br />
<img decoding="async" src="https://support.swann.com/hc/article_attachments/9798935183257/VMS_Devices_Settings_Advanced_Upgrade_Scan.png" alt="VMS_Devices_Settings_Advanced_Upgrade_Scan.png" title="Latest Swann Firmware Updates 348"></li>
<li>Click Start – Do NOT turn off the internet, PC, and recorder<br />
<img decoding="async" src="https://support.swann.com/hc/article_attachments/9798914776345/VMS_Devices_Settings_Advanced_Upgrade_Start.png" alt="VMS_Devices_Settings_Advanced_Upgrade_Start.png" title="Latest Swann Firmware Updates 349"></li>
<li>A prompt at the <strong>bottom-left</strong> will appear once upgrade is complete – “Upgrade Completed”<br />
<img decoding="async" src="https://support.swann.com/hc/article_attachments/9798917085465/VMS_Devices_Settings_Advanced_Upgrade_Completed.png" alt="VMS_Devices_Settings_Advanced_Upgrade_Completed.png" title="Latest Swann Firmware Updates 350"></li>
<li>The recorder will reboot and may take few minutes before it appears online again in the software.</li>
<li>Once online, check the firmware if it was applied.</li>
</ol>
<header class="page-header">
<div class="header-title-container">
<h1>NVR Systems</h1>
</div>
<p class="page-header-description">Articles for the latest firmware for NVR/NVW devices</p>
</header>
<div class="section-container">
<section class="section-content">
<ul class="article-list">
<li class="article-list-item "><a class="article-list-link" title="2018 Firmware Updates" href="https://support.swann.com/hc/en-us/articles/4638840177689-2018-Firmware-Updates" rel="nofollow noopener" target="_blank">2018 Firmware Updates</a></li>
<li class="article-list-item "><a class="article-list-link" title="Actualizaciones de firmware 2018" href="https://support.swann.com/hc/en-us/articles/4638549184281-Actualizaciones-de-firmware-2018" rel="nofollow noopener" target="_blank">Actualizaciones de firmware 2018</a></li>
<li class="article-list-item "><a class="article-list-link" title="Firmware para NVRx-7200/7250 (8/16 variantes de canal)" href="https://support.swann.com/hc/en-us/articles/4638739679769-Firmware-para-NVRx-7200-7250-8-16-variantes-de-canal-" rel="nofollow noopener" target="_blank">Firmware para NVRx-7200/7250 (8/16 variantes de canal)</a></li>
<li class="article-list-item "><a class="article-list-link" title="NVR16-8580 Transition Firmware Update (V7 to V8)" href="https://support.swann.com/hc/en-us/articles/4804397936665-NVR16-8580-Transition-Firmware-Update-V7-to-V8-" rel="nofollow noopener" target="_blank">NVR16-8580 Transition Firmware Update (V7 to V8)</a></li>
<li class="article-list-item "><a class="article-list-link" title="NVR16-8580 USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4640711720729-NVR16-8580-USB-Firmware-Update" rel="nofollow noopener" target="_blank">NVR16-8580 USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="NVR16-8780RN USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/13725324752025-NVR16-8780RN-USB-Firmware-Update" rel="nofollow noopener" target="_blank">NVR16-8780RN USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="NVR4-7000/7200 Firmware release" href="https://support.swann.com/hc/en-us/articles/4639190374937-NVR4-7000-7200-Firmware-release" rel="nofollow noopener" target="_blank">NVR4-7000/7200 Firmware release</a></li>
<li class="article-list-item "><a class="article-list-link" title="NVR8-7400 &amp; NHD-818/819 Firmware Release" href="https://support.swann.com/hc/en-us/articles/4639228186649-NVR8-7400-NHD-818-819-Firmware-Release" rel="nofollow noopener" target="_blank">NVR8-7400 &amp; NHD-818/819 Firmware Release</a></li>
<li class="article-list-item "><a class="article-list-link" title="NVR8-8580 Manual Firmware Update" href="https://support.swann.com/hc/en-us/articles/4639434296729-NVR8-8580-Manual-Firmware-Update" rel="nofollow noopener" target="_blank">NVR8-8580 Manual Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="NVR8-8580 USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4639449904793-NVR8-8580-USB-Firmware-Update" rel="nofollow noopener" target="_blank">NVR8-8580 USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="NVR8-8580RN USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4640796055065-NVR8-8580RN-USB-Firmware-Update" rel="nofollow noopener" target="_blank">NVR8-8580RN USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="NVR8-8780RN USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4640798298521-NVR8-8780RN-USB-Firmware-Update" rel="nofollow noopener" target="_blank">NVR8-8780RN USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="NVRx-7085 / NVRx-7285 Firmware Release (GA3.1)" href="https://support.swann.com/hc/en-us/articles/4639229754521-NVRx-7085-NVRx-7285-Firmware-Release-GA3-1-" rel="nofollow noopener" target="_blank">NVRx-7085 / NVRx-7285 Firmware Release (GA3.1)</a></li>
<li class="article-list-item "><a class="article-list-link" title="NVRx-7090/7095 Firmware release (All channel variants)" href="https://support.swann.com/hc/en-us/articles/4639246155033-NVRx-7090-7095-Firmware-release-All-channel-variants-" rel="nofollow noopener" target="_blank">NVRx-7090/7095 Firmware release (All channel variants)</a></li>
<li class="article-list-item "><a class="article-list-link" title="NVRx-7200/7250 Firmware release (8/16 channel variants)" href="https://support.swann.com/hc/en-us/articles/4639304008473-NVRx-7200-7250-Firmware-release-8-16-channel-variants-" rel="nofollow noopener" target="_blank">NVRx-7200/7250 Firmware release (8/16 channel variants)</a></li>
<li class="article-list-item "><a class="article-list-link" title="NVRx-7300/7400 Firmware Release (GA3.1)" href="https://support.swann.com/hc/en-us/articles/4639305693593-NVRx-7300-7400-Firmware-Release-GA3-1-" rel="nofollow noopener" target="_blank">NVRx-7300/7400 Firmware Release (GA3.1)</a></li>
<li class="article-list-item "><a class="article-list-link" title="NVRx-8000 4K NVR Firmware release (w/ cameras)" href="https://support.swann.com/hc/en-us/articles/4639323491609-NVRx-8000-4K-NVR-Firmware-release-w-cameras-" rel="nofollow noopener" target="_blank">NVRx-8000 4K NVR Firmware release (w/ cameras)</a></li>
<li class="article-list-item "><a class="article-list-link" title="¿Cómo actualizar manualmente mi grabadora?" href="https://support.swann.com/hc/en-us/articles/4638513578521--C%C3%B3mo-actualizar-manualmente-mi-grabadora-" rel="nofollow noopener" target="_blank">¿Cómo actualizar manualmente mi grabadora?</a></li>
</ul>
<header class="page-header">
<div class="header-title-container">
<h1>DVR Systems</h1>
</div>
<p class="page-header-description">Articles for the latest firmware for DVR devices</p>
</header>
<div class="section-container">
<section class="section-content">
<ul class="article-list">
<li class="article-list-item  article-promoted"><a class="article-list-link" title="How to do OTA update?" href="https://support.swann.com/hc/en-us/articles/4639375014553-How-to-do-OTA-update-" rel="nofollow noopener" target="_blank">How to do OTA update?</a></li>
<li class="article-list-item "><a class="article-list-link" title="2019 Firmware Updates: DVR-4575" href="https://support.swann.com/hc/en-us/articles/4638831309849-2019-Firmware-Updates-DVR-4575" rel="nofollow noopener" target="_blank">2019 Firmware Updates: DVR-4575</a></li>
<li class="article-list-item "><a class="article-list-link" title="960H (DVRx-3425 and variants) Firmware Release" href="https://support.swann.com/hc/en-us/articles/4638859540505-960H-DVRx-3425-and-variants-Firmware-Release" rel="nofollow noopener" target="_blank">960H (DVRx-3425 and variants) Firmware Release</a></li>
<li class="article-list-item "><a class="article-list-link" title="Actualizaciones de firmware 2019: DVR-4575" href="https://support.swann.com/hc/en-us/articles/4638512270233-Actualizaciones-de-firmware-2019-DVR-4575" rel="nofollow noopener" target="_blank">Actualizaciones de firmware 2019: DVR-4575</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR16-4580G USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4639517564313-DVR16-4580G-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR16-4580G USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR16-4580RN USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/9266016403865-DVR16-4580RN-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR16-4580RN USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR16-4580V USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4639691163289-DVR16-4580V-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR16-4580V USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR16-4680 USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4639480666777-DVR16-4680-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR16-4680 USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR16-4680A USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4640644478105-DVR16-4680A-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR16-4680A USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR16-4680RN USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4640834424857-DVR16-4680RN-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR16-4680RN USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR16-4980 USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4639490891161-DVR16-4980-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR16-4980 USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR16-5580 USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4640560687129-DVR16-5580-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR16-5580 USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR16-5580G USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4639884461721-DVR16-5580G-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR16-5580G USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR16-5580G2 USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4641074656153-DVR16-5580G2-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR16-5580G2 USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR16-5580RU USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/7353553449241-DVR16-5580RU-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR16-5580RU USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR4-4480G USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4639813178521-DVR4-4480G-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR4-4480G USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR4-4480RN USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4641219517081-DVR4-4480RN-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR4-4480RN USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR4-4480V USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4639778626073-DVR4-4480V-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR4-4480V USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR4-4580G USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4639833355929-DVR4-4580G-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR4-4580G USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR4-4580RN USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4640904253337-DVR4-4580RN-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR4-4580RN USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR4-4580V USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4639800451737-DVR4-4580V-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR4-4580V USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR4-4680 USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4639861404185-DVR4-4680-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR4-4680 USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR4-4680RN USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4640845592345-DVR4-4680RN-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR4-4680RN USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR4-4680XN USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4641158472089-DVR4-4680XN-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR4-4680XN USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR4-4685 USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4640622539801-DVR4-4685-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR4-4685 USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR4-4685RN USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4640977198617-DVR4-4685RN-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR4-4685RN USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR4-4780V USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4639611682713-DVR4-4780V-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR4-4780V USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR4-4980V USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4640610722073-DVR4-4980V-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR4-4980V USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR4-5580 USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4639567361049-DVR4-5580-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR4-5580 USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR4-5580G USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4639576408857-DVR4-5580G-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR4-5580G USB Firmware Update</a></li>
<li>
<header class="page-header">
<div class="header-title-container">
<h1>DVR Systems</h1>
</div>
<p class="page-header-description">Articles for the latest firmware for DVR devices</p>
</header>
<div class="section-container">
<section class="section-content">
<ul class="article-list">
<li class="article-list-item "><a class="article-list-link" title="DVR4-5580RN USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4641079462041-DVR4-5580RN-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR4-5580RN USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR4-5680 USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4639599065241-DVR4-5680-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR4-5680 USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR4-5680RN USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4640815231513-DVR4-5680RN-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR4-5680RN USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR4-5680XN USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4641216858521-DVR4-5680XN-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR4-5680XN USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR8-4480G USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4639705782297-DVR8-4480G-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR8-4480G USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR8-4480RN USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4640951417241-DVR8-4480RN-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR8-4480RN USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR8-4480V USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4639687078041-DVR8-4480V-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR8-4480V USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR8-4580G USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4639632837657-DVR8-4580G-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR8-4580G USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR8-4580RN USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4640901576985-DVR8-4580RN-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR8-4580RN USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR8-4580V USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4639679823257-DVR8-4580V-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR8-4580V USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR8-4680 USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4639634948249-DVR8-4680-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR8-4680 USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR8-4680A USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4640664688537-DVR8-4680A-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR8-4680A USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR8-4680RN USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4640849450393-DVR8-4680RN-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR8-4680RN USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR8-4680X USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4641103711257-DVR8-4680X-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR8-4680X USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR8-4680XN USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4641126145561-DVR8-4680XN-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR8-4680XN USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR8-4685 USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4639746576921-DVR8-4685-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR8-4685 USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR8-4685RN USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4640993021337-DVR8-4685RN-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR8-4685RN USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR8-4780 USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/12290194501145-DVR8-4780-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR8-4780 USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR8-4780V USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4639681032473-DVR8-4780V-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR8-4780V USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR8-4980 USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4639818429849-DVR8-4980-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR8-4980 USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR8-5580 USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4639846096281-DVR8-5580-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR8-5580 USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR8-5580A USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4641017633945-DVR8-5580A-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR8-5580A USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR8-5580G USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4639546386713-DVR8-5580G-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR8-5580G USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR8-5580RN USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4641034964633-DVR8-5580RN-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR8-5580RN USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR8-5680 USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4639571341465-DVR8-5680-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR8-5680 USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR8-5680A USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4640957045017-DVR8-5680A-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR8-5680A USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR8-5680RN USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4640706363417-DVR8-5680RN-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR8-5680RN USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR8-5680X USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4641160704153-DVR8-5680X-USB-Firmware-Update" rel="nofollow noopener" target="_blank">DVR8-5680X USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR8-8050A Firmware release (Sam&#039;s Club)" href="https://support.swann.com/hc/en-us/articles/4638973657881-DVR8-8050A-Firmware-release-Sam-s-Club-" rel="nofollow noopener" target="_blank">DVR8-8050A Firmware release (Sam&#8217;s Club)</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVR8-8075 Firmware release" href="https://support.swann.com/hc/en-us/articles/4639019888921-DVR8-8075-Firmware-release" rel="nofollow noopener" target="_blank">DVR8-8075 Firmware release</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVRx-1500/1525/1550/1575 Firmware release (All channel variants)" href="https://support.swann.com/hc/en-us/articles/4639024597913-DVRx-1500-1525-1550-1575-Firmware-release-All-channel-variants-" rel="nofollow noopener" target="_blank">DVRx-1500/1525/1550/1575 Firmware release (All channel variants)</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVRx-4350 Firmware release (All channel variants)" href="https://support.swann.com/hc/en-us/articles/4639066235289-DVRx-4350-Firmware-release-All-channel-variants-" rel="nofollow noopener" target="_blank">DVRx-4350 Firmware release (All channel variants)</a></li>
<li class="article-list-item "><a class="article-list-link" title="DVRx-4500 Firmware release (All channel variants)" href="https://support.swann.com/hc/en-us/articles/4639088827289-DVRx-4500-Firmware-release-All-channel-variants-" rel="nofollow noopener" target="_blank">DVRx-4500 Firmware release (All channel variants)</a></li>
<li class="article-list-item "><a class="article-list-link" title="Firmware para DVRx-1500/1525/1550/1575 (Todas las variantes de canal)" href="https://support.swann.com/hc/en-us/articles/4638571560601-Firmware-para-DVRx-1500-1525-1550-1575-Todas-las-variantes-de-canal-" rel="nofollow noopener" target="_blank">Firmware para DVRx-1500/1525/1550/1575 (Todas las variantes de canal)</a></li>
<li class="article-list-item "><a class="article-list-link" title="Firmware para el DVR8-8050A (Sam’s Club)" href="https://support.swann.com/hc/en-us/articles/4638675861401-Firmware-para-el-DVR8-8050A-Sam-s-Club-" rel="nofollow noopener" target="_blank">Firmware para el DVR8-8050A (Sam’s Club)</a></li>
<li class="article-list-item "><a class="article-list-link" title="Firmware para el DVR8-8075" href="https://support.swann.com/hc/en-us/articles/4638684411801-Firmware-para-el-DVR8-8075" rel="nofollow noopener" target="_blank">Firmware para el DVR8-8075</a></li>
<li class="article-list-item "><a class="article-list-link" title="Firmware para el DVRx- 4350 (todas las variantes de canal)" href="https://support.swann.com/hc/en-us/articles/4638695640473-Firmware-para-el-DVRx-4350-todas-las-variantes-de-canal-" rel="nofollow noopener" target="_blank">Firmware para el DVRx- 4350 (todas las variantes de canal)</a></li>
<li class="article-list-item "><a class="article-list-link" title="Firmware para el DVRx-4500 (todas las variantes de canal)" href="https://support.swann.com/hc/en-us/articles/4638726702745-Firmware-para-el-DVRx-4500-todas-las-variantes-de-canal-" rel="nofollow noopener" target="_blank">Firmware para el DVRx-4500 (todas las variantes de canal)</a></li>
<li class="article-list-item "><a class="article-list-link" title="Firmware para el HDR8-8050" href="https://support.swann.com/hc/en-us/articles/4638743459609-Firmware-para-el-HDR8-8050" rel="nofollow noopener" target="_blank">Firmware para el HDR8-8050</a></li>
<li class="article-list-item "><a class="article-list-link" title="Firmware update for V8 recorders via Swann Security VMS (Windows)" href="https://support.swann.com/hc/en-us/articles/4640694775193-Firmware-update-for-V8-recorders-via-Swann-Security-VMS-Windows-" rel="nofollow noopener" target="_blank">Firmware update for V8 recorders via Swann Security VMS (Windows)</a></li>
<li class="article-list-item "><a class="article-list-link" title="HDR8-8050 Firmware release" href="https://support.swann.com/hc/en-us/articles/4639121124377-HDR8-8050-Firmware-release" rel="nofollow noopener" target="_blank">HDR8-8050 Firmware release</a></li>
<li class="article-list-item "><a class="article-list-link" title="How to manually update my V8 recorders?" href="https://support.swann.com/hc/en-us/articles/4663023776025-How-to-manually-update-my-V8-recorders-" rel="nofollow noopener" target="_blank">How to manually update my V8 recorders?</a></li>
<li class="article-list-item "><a class="article-list-link" title="NVR16-8580RN USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4640805347865-NVR16-8580RN-USB-Firmware-Update" rel="nofollow noopener" target="_blank">NVR16-8580RN USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="NVR8-8780 USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/4640565568537-NVR8-8780-USB-Firmware-Update" rel="nofollow noopener" target="_blank">NVR8-8780 USB Firmware Update</a></li>
</ul>
</section>
</div>
<p>&nbsp;</li>
</ul>
<header class="page-header">
<div class="header-title-container">
<h1>VW (Wi-Fi NVR) Systems</h1>
</div>
<p class="page-header-description">Articles for the latest firmware for NVW (Wi-Fi NVR) devices</p>
</header>
<div class="section-container">
<section class="section-content">
<ul class="article-list">
<li class="article-list-item "><a class="article-list-link" title="AllSecure 650™ USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/12363625394457-AllSecure-650-USB-Firmware-Update" rel="nofollow noopener" target="_blank">AllSecure 650™ USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="Camera Firmware Update for NVW (Wi-Fi NVR) Security System " href="https://support.swann.com/hc/en-us/articles/12356154947353-Camera-Firmware-Update-for-NVW-Wi-Fi-NVR-Security-System-" rel="nofollow noopener" target="_blank">Camera Firmware Update for NVW (Wi-Fi NVR) Security System</a></li>
<li class="article-list-item "><a class="article-list-link" title="NVW-800 USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/7428992386841-NVW-800-USB-Firmware-Update" rel="nofollow noopener" target="_blank">NVW-800 USB Firmware Update</a></li>
</ul>
<header class="page-header">
<div class="header-title-container">
<h1>Security Cameras</h1>
</div>
<p class="page-header-description">Firmware articles for cameras connected to an NVR can be found here</p>
</header>
<div class="section-container">
<section class="section-content">
<ul class="article-list">
<li class="article-list-item "><a class="article-list-link" title="Camera Firmware Update for NVR Systems" href="https://support.swann.com/hc/en-us/articles/4656790439449-Camera-Firmware-Update-for-NVR-Systems" rel="nofollow noopener" target="_blank">Camera Firmware Update for NVR Systems</a></li>
<li class="article-list-item "><a class="article-list-link" title="How to update the firmware of an NHD-875xx/NHD-876xxx using the 87x Upgrade Tool?" href="https://support.swann.com/hc/en-us/articles/6353206717849-How-to-update-the-firmware-of-an-NHD-875xx-NHD-876xxx-using-the-87x-Upgrade-Tool-" rel="nofollow noopener" target="_blank">How to update the firmware of an NHD-875xx/NHD-876xxx using the 87x Upgrade Tool?</a></li>
</ul>
<header class="page-header">
<div class="header-title-container">
<h1>Wi-Fi Cameras</h1>
</div>
<p class="page-header-description">Articles for the latest firmware for Wi-Fi devices</p>
</header>
<div class="section-container">
<section class="section-content">
<ul class="article-list">
<li class="article-list-item "><a class="article-list-link" title="SWIFI-FOURTIFY USB Firmware Update" href="https://support.swann.com/hc/en-us/articles/10736117270169-SWIFI-FOURTIFY-USB-Firmware-Update" rel="nofollow noopener" target="_blank">SWIFI-FOURTIFY USB Firmware Update</a></li>
<li class="article-list-item "><a class="article-list-link" title="TrackCam Firmware Update via SD card" href="https://support.swann.com/hc/en-us/articles/4638850316697-TrackCam-Firmware-Update-via-SD-card" rel="nofollow noopener" target="_blank">TrackCam Firmware Update via SD card</a></li>
</ul>
<header class="page-header">
<div class="header-title-container">
<h1>Other Products</h1>
</div>
<p class="page-header-description">Can&#8217;t find your system on other sections? Check here.</p>
</header>
<div class="section-container">
<section class="section-content">
<ul class="article-list">
<li class="article-list-item "><a class="article-list-link" title="How to update the firmware of your Swanncloud camera through the Swanncloud app?" href="https://support.swann.com/hc/en-us/articles/4639178489113-How-to-update-the-firmware-of-your-Swanncloud-camera-through-the-Swanncloud-app-" rel="nofollow noopener" target="_blank">How to update the firmware of your Swanncloud camera through the Swanncloud app?</a></li>
<li class="article-list-item "><a class="article-list-link" title="Lanzamiento del firmware de la cámara SwannCloud" href="https://support.swann.com/hc/en-us/articles/4638791793433-Lanzamiento-del-firmware-de-la-c%C3%A1mara-SwannCloud" rel="nofollow noopener" target="_blank">Lanzamiento del firmware de la cámara SwannCloud</a></li>
<li class="article-list-item "><a class="article-list-link" title="SwannCloud Camera Firmware Release" href="https://support.swann.com/hc/en-us/articles/4639302747033-SwannCloud-Camera-Firmware-Release" rel="nofollow noopener" target="_blank">SwannCloud Camera Firmware Release</a></li>
<li class="article-list-item "><a class="article-list-link" title="SWVID-OBC140 12MP OutbackCam™ Firmware" href="https://support.swann.com/hc/en-us/articles/5942471423129-SWVID-OBC140-12MP-OutbackCam-Firmware" rel="nofollow noopener" target="_blank">SWVID-OBC140 12MP OutbackCam™ Firmware</a></li>
<li class="article-list-item "><a class="article-list-link" title="¿Cómo actualizar el firmware de su cámara Swanncloud a través de la aplicación Swanncloud?" href="https://support.swann.com/hc/en-us/articles/4638550980761--C%C3%B3mo-actualizar-el-firmware-de-su-c%C3%A1mara-Swanncloud-a-trav%C3%A9s-de-la-aplicaci%C3%B3n-Swanncloud-" rel="nofollow noopener" target="_blank">¿Cómo actualizar el firmware de su cámara Swanncloud a través de la aplicación Swanncloud?</a></li>
</ul>
</section>
</div>
</section>
</div>
</section>
</div>
</section>
</div>
</section>
</div>
</section>
</div>
</div>
]]></content:encoded>
					
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			<media:title type="plain">How to check and upgrade firmware version on Swann DVR</media:title>
			<media:description type="html"><![CDATA[To check the version of your firmware:Select “Setup”.Then, select the “System” menu Now, select the “Information” tab Then you’ll see your current firmware l...]]></media:description>
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		<title>C3 CMS Setup Installation Guide</title>
		<link>https://www.dvrcms.com/c3-cms-setup-installation-guide/</link>
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		<dc:creator><![CDATA[admin]]></dc:creator>
		<pubDate>Fri, 26 May 2023 19:29:22 +0000</pubDate>
				<category><![CDATA[How To]]></category>
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		<category><![CDATA[PC Software]]></category>
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		<category><![CDATA[camera]]></category>
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					<description><![CDATA[C3 CMS Setup Installation Guide, The C3™ CMS program allows users to remotely view and manage their standalone DVR or ... <p class="read-more-container"><a title="C3 CMS Setup Installation Guide" class="read-more button" href="https://www.dvrcms.com/c3-cms-setup-installation-guide/#more-352" aria-label="Read more about C3 CMS Setup Installation Guide">Read More</a></p>]]></description>
										<content:encoded><![CDATA[<p>C3 CMS Setup Installation Guide, The C3™ CMS program allows users to remotely view and manage their standalone DVR or NVR systems.  From the application, Users can view live and recorded video, export video, upgrade firmware, and more.</p>
<h2 class="hf-article_title" role="heading" aria-level="1">C3 CMS Overview</h2>
<p><iframe loading="lazy" src="https://player.vimeo.com/video/349757331?color=ee7623&amp;title=0&amp;byline=0&amp;portrait=0" width="640" height="360" frameborder="0" allowfullscreen="allowfullscreen" data-mce-fragment="1"></iframe></p>
<p>&nbsp;</p>
<p>Take a quick tour of the powerful and feature-rich C3™ CMS from Digital Watchdog®. Unlike</p>
<p style="font-weight: 400;"><b>Adding a Site to C3™ CMS</b></p>
<p style="font-weight: 400;">The C3™ CMS program allows users to remotely view and manage their standalone DVR or NVR systems.  From the application, Users can view live and recorded video, export video, upgrade firmware, and more.</p>
<p style="font-weight: 400;">However, before a user can utilize these features, the recording device will need to be added to the C3™ CMS program.</p>
<p style="font-weight: 400;">This article will outline how to connect a new site to C3™ CMS with a direct connection (IP address) and also how to connect with PathFinder.</p>
<p style="font-weight: 400;">
<p style="font-weight: 400;"><strong style="font-weight: 900;">**NOTE:</strong>  If you have not already done so, please install C3™ CMS before continuing.</p>
<h1><strong style="font-weight: 900;">Supported/Affected Devices</strong></h1>
<ul style="font-weight: 400;">
<li>VMAX® A1 Series (2.1 MP)</li>
<li>VMAX® A1 Plus™ Series (5 MP)</li>
<li>VMAX® IP Plus™ Series</li>
</ul>
<p style="font-weight: 400;">
<h1><strong style="font-weight: 900;">Adding a New Site to C3 CMS</strong></h1>
<h2><strong style="font-weight: 900;">Accessing the <em>Site List Add/Edit </em>Menu</strong></h2>
<p style="font-weight: 400;">When adding a site to C3™ CMS:</p>
<ol style="font-weight: 400;">
<li>Launch the C3™ CMS application and log in as the Administrator.</li>
</ol>
<ul style="font-weight: 400;">
<li>Default Username:  <strong style="font-weight: 900;">admin</strong></li>
<li>Default Password:  <strong style="font-weight: 900;">&lt;user’s choice&gt;</strong></li>
</ul>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>In the <em>Site List</em> within the left-panel of the C3 CMS viewer, <strong style="font-weight: 900;">right-click</strong> and select “<strong style="font-weight: 900;">Add/Edit Site</strong>” from the context menu.</li>
</ol>
<p style="font-weight: 400;">
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>The <em>Site List Add/Edit </em>window will display.</li>
</ol>
<p style="font-weight: 400;">Click the “<strong style="font-weight: 900;">Refresh</strong>” button.<strong style="font-weight: 900;"> </strong>If the recorder is on the same local network as your computer, it will automatically display in the <em>Sites Found</em> list if detected by C3 CMS.</p>
<p style="font-weight: 400;">Otherwise, you can enter the recorder site information manually.</p>
<p style="font-weight: 400;">The instructions for automatic detection and manual addition are below.</p>
<p style="font-weight: 400;">
<h2><strong style="font-weight: 900;">Scanning (automatic) and Registering Sites</strong></h2>
<p style="font-weight: 400;">C3 CMS will scan the local network (LAN) for VMAX standalone recorders.</p>
<p style="font-weight: 400;">Click the “<strong style="font-weight: 900;">Refresh</strong>” button to have C3 scan again.</p>
<ol style="font-weight: 400;">
<li>If a recorder is detected, the recorder (referred to as a ‘site’) will appear in the <em>Sites Found </em>list on the left-side of the <em>Site List Add/Edit</em> window.</li>
</ol>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>Select the desired recorder from the <em>Sites Found </em>list, then click the “<strong style="font-weight: 900;">Add</strong>” button to begin the site registration.</li>
</ol>
<p style="font-weight: 400;">A pop-up will display. Configure the following:</p>
<ul style="font-weight: 400;">
<li><strong style="font-weight: 900;">Site Name</strong> – enter a label/name to identify the site</li>
<li><strong style="font-weight: 900;">User Name</strong> – enter the login ID to the VMAX recorder (default ID – admin)</li>
<li><strong style="font-weight: 900;">Password</strong> – enter the login password to the VMAX recorder</li>
<li><strong style="font-weight: 900;">IP Address</strong> – lists the IP address of the detected site</li>
<li><strong style="font-weight: 900;">Port </strong>– lists the <em>TCP/IP Port </em>value that belongs to the VMAX recorder</li>
<li><strong style="font-weight: 900;">Web Port</strong> – lists the <em>Web Port </em>value that belongs to the VMAX recorder</li>
<li><strong style="font-weight: 900;">Channel</strong> – enter the channels that will be available to view for C3 CMS. For example, to view all 16-channels of a unit, you would use “1-16”.</li>
</ul>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>After verifying that the detected site information is correct, click the “<strong style="font-weight: 900;">OK</strong>” button in the pop-up. The site will then appear listed in the <em>Registered Sites </em>list.</li>
</ol>
<p style="font-weight: 400;">Repeat Step 1 and Step 2 for any additional detected sites that you wish to add.</p>
<p style="font-weight: 400;">When finished, click the “<strong style="font-weight: 900;">OK</strong>” button to close the <em>Site List Add/Edit </em>window and return to the main C3 CMS viewing area. The sites that you have added will appear listed in the left-panel under the <em>My Sites </em>section.</p>
<p style="font-weight: 400;">
<p style="font-weight: 400;">
<h2><strong style="font-weight: 900;">Manually Registering Sites</strong></h2>
<p style="font-weight: 400;">To manually add a new site:</p>
<ol style="font-weight: 400;">
<li>In the <em>Site List Add/Edit </em>menu, click on the “<strong style="font-weight: 900;">New Site</strong>” button that appears in the <em>Group/Sites </em>area of the window.</li>
</ol>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>The <em>New Site</em> window will display.</li>
</ol>
<p style="font-weight: 400;">Configure the following for the new recorder site:</p>
<ul style="font-weight: 400;">
<li><strong style="font-weight: 900;">Use P2P</strong> – [optional] enable this setting to use a <em>PathFinder ID</em> to connect with a site instead of using a direct connection (IP address, DDNS). When enabled, the <em>Model, Port, </em>and <em>Web Port </em>settings will not be necessary for a P2P connection and will be disabled in C3 CMS for the site registration. For more information on this connection option, please see the section below, titled “<em>Registering Sites with PathFinder (P2P)</em>”.</li>
<li><strong style="font-weight: 900;">IP/Domain Address</strong> – manually enter the IP address or DDNS URL that is assigned to the VMAX recording unit. Keep in mind that when using a direct connection with a computer that is outside of the local network (LAN) of the recorder, port forwarding may be required.</li>
<li><strong style="font-weight: 900;">Model</strong> – select the VMAX series that best represents your standalone recording unit
<ul>
<li>For a VMAX A1 Plus or VMAX IP Plus model, please select “<strong style="font-weight: 900;">VMAX Plus Series</strong>”</li>
<li>For a VMAX A1 (2.1 MP) or older/legacy VMAX (960H) models, please select “<strong style="font-weight: 900;">VMAX Series</strong>” to add the recorder to C3 CMS (limited support available). Not all legacy units can be added.</li>
</ul>
</li>
<li><strong style="font-weight: 900;">Port</strong> – enter the TCP/IP port value that is assigned in the recorder’s <em>Network </em>settings</li>
<li><strong style="font-weight: 900;">Web Port</strong> – enter the Web port value that is assigned in the recorder’s <em>Network</em> settings</li>
<li><strong style="font-weight: 900;">User ID</strong> – enter the username that is used to log in to the VMAX recorder (default ID – admin)</li>
<li><strong style="font-weight: 900;">Password</strong> – enter the login password that is used to log in to the VMAX recorder (password is created during initial recorder setup).</li>
</ul>
<p style="font-weight: 400;">
<p style="font-weight: 400;"><strong style="font-weight: 900;">**NOTE:</strong>  Digital Watchdog does not provide port forwarding services. If router assistance is required, please contact your company’s IT department, network administrator, or your contracted alarm company.</p>
<p style="font-weight: 400;">
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>When done, click the <strong style="font-weight: 900;">Verify</strong> button. C3 CMS will validate the information and will add the new site if the connection information passes. If validation fails, a failure message will display. Ensure that the connection information and login information is entered correctly, including case-sensitivity.</li>
</ol>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>If the connection information, model series, and login credentials were entered correctly, the <em>Site Name</em> and <em>Channel</em> boxes will become enabled.</li>
</ol>
<p style="font-weight: 400;">Enter a <strong style="font-weight: 900;">Site Name</strong> [optional].  This determines how the site will be labeled in the C3™ CMS program.</p>
<p style="font-weight: 400;">Enter the <strong style="font-weight: 900;">Channels</strong> that you would like to monitor from C3™ CMS (e.g., 1-16 is for all 16 channels from the selected DVR).</p>
<p style="font-weight: 400;">The MAC address and firmware version of the VMAX unit will automatically generate if validation is successful.</p>
<p style="font-weight: 400;">Click the <strong style="font-weight: 900;">OK </strong>button to close the site setup window and proceed.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>If the site is added successfully, it will display in the <em>Registered Sites</em> list.</li>
</ol>
<p style="font-weight: 400;">Click the “<strong style="font-weight: 900;">OK</strong>” button in the confirmation pop-up, then click the “<strong style="font-weight: 900;">OK</strong>” button to close the <em>Site List Add/Edit</em> window.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>The sites that you have added will appear listed in the left-panel under the <em>My Sites </em>section in the main viewing area.</li>
</ol>
<p style="font-weight: 400;">To view your cameras, <strong style="font-weight: 900;">drag and drop</strong> the site into the viewing area.</p>
<p style="font-weight: 400;">Alternatively, you may <strong style="font-weight: 900;">drag and drop</strong> each camera separately into the viewing area, as they display in the <em>Devices</em> list.</p>
<p style="font-weight: 400;">
<h2><strong style="font-weight: 900;">Registering Sites with PathFinder (P2P)</strong></h2>
<p style="font-weight: 400;">To manually add a new site using a PathFinder ID:</p>
<ol style="font-weight: 400;">
<li>In the <em>Site List Add/Edit </em>menu, click on the “<strong style="font-weight: 900;">New Site</strong>” button that appears in the <em>Group/Sites </em>area of the window.</li>
</ol>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>The <em>New Site</em> window will display.</li>
</ol>
<p style="font-weight: 400;">Configure the following for the new recorder site:</p>
<ul style="font-weight: 400;">
<li><strong style="font-weight: 900;">Use P2P</strong> – enable this setting to use a <em>PathFinder ID</em> to connect with a site instead of using a direct connection (IP address, DDNS). When enabled, the <em>Model, Port, </em>and <em>Web Port </em>settings will not be necessary for a P2P connection and will be disabled in C3 CMS for the site registration.</li>
<li><strong style="font-weight: 900;">P2P Address </strong>– enter the <em>PathFinder ID</em> of the VMAX recording unit.</li>
<li><strong style="font-weight: 900;">Model</strong> – disabled when “<em>Use P2P</em>” is enabled</li>
<li><strong style="font-weight: 900;">Port</strong> – disabled when “<em>Use P2P</em>” is enabled</li>
<li><strong style="font-weight: 900;">Web Port</strong> – disabled when “<em>Use P2P</em>” is enabled</li>
<li><strong style="font-weight: 900;">User ID</strong> – enter the username that is used to log in to the VMAX recorder (default ID – admin)</li>
<li><strong style="font-weight: 900;">Password</strong> – enter the login password that is used to log in to the VMAX recorder (password is created during initial recorder setup)</li>
</ul>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>When done, click the <strong style="font-weight: 900;">Verify</strong> button. C3 CMS will validate the information and will add the new site if the connection information passes. If validation fails, a failure message will display. Ensure that the connection information and login information is entered correctly, including case-sensitivity.</li>
</ol>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>If the connection information, model series, and login credentials were entered correctly, the <em>Site Name</em> and <em>Channel</em> boxes will become enabled.</li>
</ol>
<p style="font-weight: 400;">Enter a <strong style="font-weight: 900;">Site Name</strong> [optional].  This determines how the site will be labeled in the C3™ CMS program.</p>
<p style="font-weight: 400;">Enter the <strong style="font-weight: 900;">Channels</strong> that you would like to monitor from C3™ CMS (e.g., 1-16 is for all 16 channels from the selected DVR).</p>
<p style="font-weight: 400;">The MAC address and firmware version of the VMAX unit will automatically generate if validation is successful.</p>
<p style="font-weight: 400;">Click the <strong style="font-weight: 900;">OK </strong>button to close the site setup window and proceed</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>If the site is added successfully, it will display in the <em>Registered Sites</em> list.</li>
</ol>
<p style="font-weight: 400;">Click the “<strong style="font-weight: 900;">OK</strong>” button in the confirmation pop-up, then click the “<strong style="font-weight: 900;">OK</strong>” button to close the <em>Site List Add/Edit</em> window.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>The sites that you have added will appear listed in the left-panel under the <em>My Sites </em>section in the main viewing area.</li>
</ol>
<p style="font-weight: 400;">To view your cameras, <strong style="font-weight: 900;">drag and drop</strong> the site into the viewing area.</p>
<p style="font-weight: 400;">Alternatively, you may <strong style="font-weight: 900;">drag and drop</strong> each camera separately into the viewing area, as they display in the <em>Devices</em> list.</p>
<h2 class="hf-article_title" role="heading" aria-level="1">C3 CMS Feature Tutorial: Add a Camera</h2>
<p>&nbsp;</p>
<p><iframe loading="lazy" src="https://player.vimeo.com/video/361429141?color=ee7623&amp;title=0&amp;byline=0&amp;portrait=0" width="640" height="360" frameborder="0" allowfullscreen="allowfullscreen" data-mce-fragment="1"></iframe></p>
<p>&nbsp;</p>
<p>A brief video to show you how easy it is to add a camera to the user interface in C3™ CMS.</p>
<h2>C3 CMS Feature Tutorial: Dual Windows</h2>
<p>&nbsp;</p>
<p><iframe loading="lazy" src="https://player.vimeo.com/video/361429157?color=ee7623&amp;title=0&amp;byline=0&amp;portrait=0" width="640" height="360" frameborder="0" allowfullscreen="allowfullscreen" data-mce-fragment="1"></iframe></p>
<p>&nbsp;</p>
<p>A brief video to show you how easy it is to use dual windows in C3™ CMS.</p>
<h2>C3™ CMS Feature Tutorial: Import a Site</h2>
<p>&nbsp;</p>
<p><iframe loading="lazy" src="https://player.vimeo.com/video/361189937?color=ee7623&amp;title=0&amp;byline=0&amp;portrait=0" width="640" height="360" frameborder="0" allowfullscreen="allowfullscreen" data-mce-fragment="1"></iframe></p>
<p>&nbsp;</p>
<p>A short video to show you how easy it is to import a site into C3™ CMS.</p>
<h2>C3 CMS Feature Tutorial: Panoramic Views</h2>
<p>&nbsp;</p>
<p><iframe loading="lazy" src="https://player.vimeo.com/video/361428911?color=ee7623&amp;title=0&amp;byline=0&amp;portrait=0" width="640" height="360" frameborder="0" allowfullscreen="allowfullscreen" data-mce-fragment="1"></iframe></p>
<p>&nbsp;</p>
<p>A brief video to show you how easy it is to create panoramic views in C3™ CMS.</p>
<div role="heading" aria-level="1">
<h2>C3 CMS Feature Tutorial: Timeline Search</h2>
<p>&nbsp;</p>
<p><iframe loading="lazy" src="https://player.vimeo.com/video/361429009?color=ee7623&amp;title=0&amp;byline=0&amp;portrait=0" width="640" height="360" frameborder="0" allowfullscreen="allowfullscreen"></iframe>&nbsp;</p>
<p>A brief video to show you how easy it is to locate video by using the timeline to search in C3™ CMS</p>
<h2>C3 CMS Overview: User Interface</h2>
<p>&nbsp;</p>
<p><iframe loading="lazy" src="https://player.vimeo.com/video/361428937?color=ee7623&amp;title=0&amp;byline=0&amp;portrait=0" width="640" height="360" frameborder="0" allowfullscreen="allowfullscreen" data-mce-fragment="1"></iframe></p>
<p>&nbsp;</p>
<p>A brief video to quickly show you how the dynamic features in the C3™ CMS user interface.</p>
<p style="font-weight: 400;"><strong style="font-weight: 900;"><b>CMS Software Crashes</b></strong></p>
<h1><strong>Software Issues</strong></h1>
<p>When monitoring the camera video of your standalone recording unit from a computer, it is recommended to use a viewing application for added convenience.  However, if you are experiencing software crashes when using either Pivot CMS or the C3CMS program and have double-checked your site settings for any typos, some troubleshooting may be required.</p>
<p>This article will outline troubleshooting methods for resolving CMS software crashes.</p>
<p>&nbsp;</p>
<h1><strong>Update Viewing Software</strong></h1>
<p>A common cause of software crashes is outdated firmware.  If your viewing software or recording unit is using an outdated version, some communication may still occur, but is unlikely to go without experiencing some issues.</p>
<p>Check that you are using the latest version of your viewing software by comparing the version currently being used to the published version that is posted in the <a href="https://digital-watchdog.com/downloads/?all_downloads" rel="nofollow noopener" target="_blank">DW Resource Library</a>.</p>
<p><img loading="lazy" decoding="async" src="https://hf-files-oregon.s3.amazonaws.com/hdpdigitalwatchdog_kb_attachments/2022/10-17/983d8bfb-3851-42e7-a26b-bb2bbb38d318/image-20221017150840-2.png" alt="image 20221017150840 2" width="669" height="931" title="C3 CMS Setup Installation Guide 376"></p>
<p>&nbsp;</p>
<p><b>To check the current version of C3 CMS:</b></p>
<ol>
<li>Click on the <b>About</b> icon (?).</li>
<li>Take note of the currently installed version.  The displaying window will notify you a new version is available for download and installation.</li>
</ol>
<p><img loading="lazy" decoding="async" src="https://hf-files-oregon.s3.amazonaws.com/hdpdigitalwatchdog_kb_attachments/2022/10-17/c067ffd4-b7cb-4361-8bf3-28477fd8d480/image-20221017150840-3.png" alt="image 20221017150840 3" width="471" height="334" title="C3 CMS Setup Installation Guide 377"></p>
<p>&nbsp;</p>
<ol start="3">
<li>Click the <b>Update</b> button to prompt the system to download and install the new software version.</li>
</ol>
<p>&nbsp;</p>
<p><b>To check the current version of Pivot CMS:</b></p>
<ol>
<li><b>Right-click</b> in the <i>Sites List</i> of Pivot CMS.</li>
<li>At the bottom of the context menu, identify the currently installed version under <i>Ver. x,x,x,x</i> (e.g. <i>Ver.1,1,1,1</i>).</li>
</ol>
<p><img loading="lazy" decoding="async" src="https://hf-files-oregon.s3.amazonaws.com/hdpdigitalwatchdog_kb_attachments/2022/10-17/db62f2f2-8efd-4f92-a9d9-195c73eb0326/image-20221017150840-4.png" alt="image 20221017150840 4" width="355" height="530" title="C3 CMS Setup Installation Guide 378"></p>
<p>&nbsp;</p>
<ol start="3">
<li>Compare the currently installed version to the published version on the <a href="https://digital-watchdog.com/productdetail/Pivot-Central-Monitoring-Software/" rel="nofollow noopener" target="_blank"><b>Pivot CMS Details</b></a> web page.</li>
</ol>
<p>&nbsp;</p>
<h1><strong>Update Recording Unit</strong></h1>
<p>Check that you are using the latest firmware version for your recording unit.</p>
<p>To check the recording unit’s currently installed firmware version:</p>
<ol>
<li>Log in at the recording unit as the <b>admin</b> user.</li>
</ol>
<p>&nbsp;</p>
<ol start="2">
<li><b>Right-click</b> with your mouse, then select <b>Menu</b> (some models refer to this as <i>Setup Menu</i>).</li>
</ol>
<p>&nbsp;</p>
<ol start="3">
<li>Select <b>System</b>, then select <b>System Information</b>.</li>
</ol>
<p>The currently installed firmware build will appear under <i>Version</i>.</p>
<p><img loading="lazy" decoding="async" src="https://hf-files-oregon.s3.amazonaws.com/hdpdigitalwatchdog_kb_attachments/2022/10-17/afcd3d16-bb80-44d0-8064-3201066004ec/image-20221017150840-5.png" alt="image 20221017150840 5" width="594" height="429" title="C3 CMS Setup Installation Guide 379"></p>
<p>&nbsp;</p>
<p>For more information for upgrading your recording unit’s firmware, use one of the articles below:</p>
<ul>
<li><a href="https://digitalwatchdog.happyfox.com/kb/article/307-upgrading-firmware-for-a-vmax-dvr/" rel="nofollow noopener" target="_blank"><b>Upgrading Firmware For A VMAX DVR</b></a></li>
<li><a href="https://digitalwatchdog.happyfox.com/kb/article/306-upgrading-firmware-for-a-vmax-a1-2-1mp/" rel="nofollow noopener" target="_blank"><b>Upgrading Firmware For A VMAX A1 (2.1 MP)</b></a></li>
<li><a href="https://digitalwatchdog.happyfox.com/kb/article/354-upgrading-firmware-for-a-vmax-a1-plus-5-mp/" rel="nofollow noopener" target="_blank"><b>Upgrading Firmware For A VMAX A1 Plus (5 MP)</b></a></li>
<li><a href="https://digitalwatchdog.happyfox.com/kb/article/312-upgrading-firmware-for-a-vmax-ip-plus/" rel="nofollow noopener" target="_blank"><b>Upgrading Firmware For A VMAX IP Plus</b></a></li>
</ul>
<p>&nbsp;</p>
<h1><strong>Check Compatibility</strong></h1>
<p>Before installing any viewing applications to your computer, it is a good idea to ensure that the software will be compatible with your recording unit.</p>
<p>Check the compatibility table from <a href="https://digitalwatchdog.happyfox.com/kb/article/172-application-compatibility-list/" rel="nofollow noopener" target="_blank"><b>Application Compatibility List</b></a> to confirm that you are using the correct software for your DVR or NVR.</p>
<p><img loading="lazy" decoding="async" src="https://hf-files-oregon.s3.amazonaws.com/hdpdigitalwatchdog_kb_attachments/2022/10-17/d61076d2-7ad5-426a-81e1-812d429f01c2/image-20221017150840-6.png" alt="image 20221017150840 6" width="798" height="617" title="C3 CMS Setup Installation Guide 380"></p>
<p>&nbsp;</p>
<h1><strong>Test with A Demo Site</strong></h1>
<p>If you are experiencing software issues only when connecting to your recording unit, and not when initially launching the application, connect with a demo site to confirm if the issue only occurs with your unit.</p>
<p>Digital Watchdog offers demo sites for you to sample our collection of recording units.</p>
<ol>
<li>Open a web browser and select the <a href="https://digital-watchdog.com/searchresults/?search=demo" rel="nofollow noopener" target="_blank"><b>Demo Site</b></a><i> </i>that best represents your recording model.</li>
</ol>
<p>&nbsp;</p>
<ol start="2">
<li>Use the provided <b>IP Address</b>, <b>Ports</b>, and <b>User Login</b> to create a demo site in your viewing application.</li>
</ol>
<p><img loading="lazy" decoding="async" src="https://hf-files-oregon.s3.amazonaws.com/hdpdigitalwatchdog_kb_attachments/2022/10-17/a090c1d1-b7df-4fad-867e-175b41a1512d/image-20221017150840-7.png" alt="image 20221017150840 7" width="790" height="570" title="C3 CMS Setup Installation Guide 381"></p>
<p>&nbsp;</p>
<ol start="3">
<li>If the issue persists when connecting with the demo site, it is possible that the issue is isolated to your computer or your network.</li>
</ol>
<p>If the issue does not persist with the demo site, make sure that your recording unit’s firmware is up to date, power-cycle your DVR, or delete and create your site again.</p>
<p>&nbsp;</p>
<h1><strong>Check System Compatibility</strong></h1>
<p>If your recording unit is operating normally, separate from the issues with your viewing software, it is possible that you are experiencing a client-side issue.</p>
<p>Make sure that you are not overloading your system by running unnecessary applications in the background of your computer.</p>
<p>&nbsp;</p>
<ol>
<li>Make sure that your computer meets the minimum system requirements for running the software.</li>
</ol>
<p>This information is located under the <i>System Requirements</i> tab of the software’s product page.</p>
<p><img loading="lazy" decoding="async" src="https://hf-files-oregon.s3.amazonaws.com/hdpdigitalwatchdog_kb_attachments/2022/10-17/e43a0432-c511-4295-83a4-08c4d9e53b38/image-20221017150840-8.png" alt="image 20221017150840 8" width="780" height="529" title="C3 CMS Setup Installation Guide 382"></p>
<p>&nbsp;</p>
<ol start="2">
<li>If your computer meets the minimum <i>System Requirements</i> of the software, check that your computer’s processor is not being overloaded.</li>
</ol>
<p>Open the <b>Task Manager</b> on your computer and inspect the overall performance of your computer.  You can open or close the viewing application to see how it affects your computer’s processes.</p>
<p>&nbsp;</p>
<p><b>**NOTE:</b>  If your CPU usage is reaching 98% &#8211; 100%, you may be overloading your computer and may want to consider using a computer with better processing hardware.  Close all unnecessary applications to improve performance.</p>
<p><img loading="lazy" decoding="async" src="https://hf-files-oregon.s3.amazonaws.com/hdpdigitalwatchdog_kb_attachments/2022/10-17/77c2053c-8161-49ec-a30c-dc7ef00d1e37/image-20221017150840-9.png" alt="image 20221017150840 9" width="383" height="400" title="C3 CMS Setup Installation Guide 383"></p>
<p>&nbsp;</p>
<p><b>**NOTE:</b>  Some software conflicts may also be caused due to antivirus software.  If you believe that your computer’s antivirus software may be preventing the CMS program from running, check the virus and threat protection settings to check the program permissions.</p>
<p>&nbsp;</p>
<h1><strong>Use Basic Display (C3CMS)</strong></h1>
<p>The C3CMS viewing application features the option to change the display quality of the software.</p>
<p>If you are using a computer without an external graphics card, it is recommended to change the <b>Display</b> setting to <b>Basic Display</b> to improve performance.</p>
<ol>
<li>Launch the C3CMS program.</li>
</ol>
<p>&nbsp;</p>
<ol start="2">
<li>Click on the <b>Settings</b> <b>(gear icon)</b> menu.</li>
</ol>
<p><img loading="lazy" decoding="async" src="https://hf-files-oregon.s3.amazonaws.com/hdpdigitalwatchdog_kb_attachments/2022/10-17/242c1e31-76c1-4d3f-bb07-f8e4482b163f/image-20221017150840-10.png" alt="image 20221017150840 10" width="262" height="85" title="C3 CMS Setup Installation Guide 384"></p>
<p>&nbsp;</p>
<ol start="3">
<li>Under the <i>Application</i> tab, enable the <b>Basic Display</b> setting.</li>
</ol>
<p><img loading="lazy" decoding="async" src="https://hf-files-oregon.s3.amazonaws.com/hdpdigitalwatchdog_kb_attachments/2022/10-17/fb36aa7f-3377-4049-8485-449d04860252/image-20221017150840-11.png" alt="image 20221017150840 11" width="624" height="582" title="C3 CMS Setup Installation Guide 385"></p>
<p>&nbsp;</p>
<h1><strong>Clean Reinstall</strong></h1>
<p>If you are experiencing a client-side issue and have used the above troubleshooting recommendations, you may want to consider performing a clean reinstallation of the viewing application.  This process will completely remove the viewing application from your computer, which will need to be reinstalled to create your viewing site again.</p>
<p style="font-weight: 400;"><b>Installing C3CMS (Macintosh)</b></p>
<h1><strong style="font-weight: 900;">C3™ Central Monitoring System</strong></h1>
<p style="font-weight: 400;">The C3™ CMS software program allows users to remotely view and manage their standalone DVR or NVR systems from the convenience of their desktop computer.  From the application, users can view live and previously recorded video, export video, upgrade firmware, and more by connecting to VMAX standalone recorders</p>
<p style="font-weight: 400;">This article will outline how to install C3™ CMS on a Macintosh computer and how to set a password for the application.</p>
<p style="font-weight: 400;">
<p style="font-weight: 400;"><strong style="font-weight: 900;">**NOTE:</strong>  C3™ CMS for Macintosh only supports the C3 desktop client.  A computer with Windows OS is required to use the C3 Event Server program for access to event alerts and system health monitoring through the C3 platform.</p>
<p style="font-weight: 400;">If you are installing C3™ CMS on a Windows computer, please read <strong style="font-weight: 900;">Clean Reinstalling C3 CMS (Windows)</strong>.</p>
<p style="font-weight: 400;">
<h1><strong style="font-weight: 900;">Supported/Affected Devices</strong></h1>
<ul style="font-weight: 400;">
<li>VMAX® A1 Series (2.1 MP)</li>
<li>VMAX® A1 Plus Series (5 MP)</li>
<li>VMAX® IP Plus Series</li>
</ul>
<p style="font-weight: 400;">
<h1><strong style="font-weight: 900;">Installing C3™ CMS on Macintosh</strong></h1>
<ol style="font-weight: 400;">
<li>To obtain the .DMG installation file for C3™ CMS, open a web browser and visit the <strong style="font-weight: 900;">C3™ CMS product page</strong>.</li>
</ol>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>Scroll down and click on the “<strong style="font-weight: 900;">Software</strong>” tab.</li>
</ol>
<p style="font-weight: 400;">Select the <strong style="font-weight: 900;">Version</strong> of C3 CMS that you want to install (Macintosh) and click the <strong style="font-weight: 900;">Download</strong> icon to download the installation file.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>Open the downloaded .DMG file, then <strong style="font-weight: 900;">drag</strong> the C3™ CMS application into your <strong style="font-weight: 900;">Applications</strong> folder.</li>
</ol>
<p style="font-weight: 400;">
<p style="font-weight: 400;"><strong style="font-weight: 900;">**NOTE:</strong>  If your Macintosh blocks the installation, it is likely because your computer is recognizing the program as a third-party software. Please read <strong style="font-weight: 900;">Installing Third Party Applications On Macintosh</strong> for more information.</p>
<p style="font-weight: 400;">
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>Launch the application.</li>
</ol>
<p style="font-weight: 400;">Open your <strong style="font-weight: 900;">Applications</strong> folder, then <strong style="font-weight: 900;">double-click</strong> on the <strong style="font-weight: 900;">C3™ CMS</strong> application.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>The C3™ CMS login screen will display.</li>
</ol>
<p style="font-weight: 400;">Enter the following default login credentials:</p>
<ul style="font-weight: 400;">
<li>Username:  <strong style="font-weight: 900;">admin</strong></li>
<li>Password:  <strong style="font-weight: 900;">&lt;set by the user&gt;</strong></li>
</ul>
<p style="font-weight: 400;">
<p style="font-weight: 400;"><strong style="font-weight: 900;">**NOTE:</strong>  This completes the initial installation of the C3™ CMS application.  To learn how to add your recording unit to the program, please read <strong style="font-weight: 900;">Adding A Site to C3 CMS</strong>.</p>
<p style="font-weight: 400;">
<h1><strong style="font-weight: 900;">Creating a Password [optional]</strong></h1>
<p style="font-weight: 400;">To create a password:</p>
<ol style="font-weight: 400;">
<li>Log in to the C3™ CMS application.</li>
</ol>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>Click on the <strong style="font-weight: 900;">Configuration</strong> <strong style="font-weight: 900;">icon</strong>.</li>
</ol>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>The <em>Configuration</em> menu will display.</li>
</ol>
<p style="font-weight: 400;">Click on the <strong style="font-weight: 900;">User Account</strong> tab.</p>
<p style="font-weight: 400;">Select the “<strong style="font-weight: 900;">admin</strong>” user from the user list, then click the “<strong style="font-weight: 900;">Edit</strong>” button.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>Enter a password for the <em>admin</em> account in the <strong style="font-weight: 900;">Password</strong> box.</li>
</ol>
<p style="font-weight: 400;">Enter the password again in the <strong style="font-weight: 900;">Confirm Password</strong> box.</p>
<p style="font-weight: 400;">Click the <strong style="font-weight: 900;">Save</strong> button to apply the changes.</p>
<p style="font-weight: 400;">
<p style="font-weight: 400;"><strong style="font-weight: 900;">**NOTE:</strong>  This password will be applied to the C3 CMS program, not your recording unit.</p>
<p style="font-weight: 400;">It is recommended that you do not disable any of the <em>Permissions</em> for the administrator account.</p>
<p style="font-weight: 400;"><b>Manually Scaling C3™ CMS DPI Settings to 1080p Resolution</b></p>
<h1><strong>High-DPI Resolution Display Issues</strong></h1>
<p>When using high resolution display monitors greater than 1080p HD, C3™ CMS may not scale the display resolution correctly. This means that if you are using a 2K or 4K display monitor, the program window and/or display text may appear to be “shrunken” and generally too small on the screen, causing the application text to be fuzzy and unreadable to the user.</p>
<p>In this event, users can manually change the DPI (dots per inch) scaling of the C3 CMS program in the <i>Properties </i>settings of the application.</p>
<p>This article will outline how to manually change the display resolution of C3 CMS application for high resolution displays encountering display scaling issues with the C3 CMS program.</p>
<p>&nbsp;</p>
<h1><strong>Changing High-DPI Scaling</strong></h1>
<ol>
<li>Locate the C3 CMS .exe file in the <i>File Explorer</i> application.</li>
</ol>
<p><b>Right-click </b>on the executable file (.exe) and select “<b>Properties</b>”.</p>
<p>&nbsp;</p>
<p><img loading="lazy" decoding="async" src="https://hf-files-oregon.s3.amazonaws.com/hdpdigitalwatchdog_kb_attachments/2022/03-10/1896507d-290b-4728-92e2-ad1ee55b19f6/image-20220309174728-1.png" alt="image 20220309174728 1" width="800" height="696" title="C3 CMS Setup Installation Guide 386"></p>
<p>&nbsp;</p>
<ol start="2">
<li>The <i>Properties</i> pop-up will display.</li>
</ol>
<p>Select the <b>Compatibility </b>tab.</p>
<p>Click on the “<b>Change high DPI settings</b>” button.</p>
<p><img loading="lazy" decoding="async" src="https://hf-files-oregon.s3.amazonaws.com/hdpdigitalwatchdog_kb_attachments/2022/03-10/100a7f8e-8650-465f-b123-6761c6c241d7/image-20220309174728-2.png" alt="image 20220309174728 2" width="403" height="541" title="C3 CMS Setup Installation Guide 387"></p>
<p>&nbsp;</p>
<ol start="3">
<li>Change the resolution settings” to set the resolution.</li>
</ol>
<p>Some Windows 10 users may not see a “1080” DPI scaling option (depending on the Win10 build version). In this event, enable the “<b>Override high DPI scaling behavior…</b>” setting.</p>
<p>Select “<b>Application</b>” to allow the program to bypass system-wide scaling and define its own scaling parameters for high DPI monitors.</p>
<p>This issue occurs on a case-by-case basis, you may need to experiment with the three above options to find which option works best for you.</p>
<p>Your options will appear as follows:</p>
<ul>
<li style="list-style-type: none;">
<ul>
<li><b>Application</b> – Disables all Windows scaling settings and only use the app developer&#8217;s setting. This option does not allow for user customizations, but instead uses the default application display settings. This option was previously called “<i>Disable display scaling on high DPI settings</i>” in previous versions of Windows.</li>
<li><b>System</b> – Overrides the program’s DPI settings and makes it run like it would on a low-DPI display. On a high-DPI display, this will make the program appear blurry.</li>
<li><b>System (Enhanced)</b> – Windows will try to use enhanced DPI scaling for this program. As a result, some programs will display with crisp text on high-DPI displays. This won&#8217;t work for all programs, but is worth trying.</li>
</ul>
</li>
</ul>
<p>When finished, click the “<b>OK</b>” button to save the settings and close the pop-up.</p>
<p><img loading="lazy" decoding="async" src="https://hf-files-oregon.s3.amazonaws.com/hdpdigitalwatchdog_kb_attachments/2022/03-10/17821998-1f30-4ff3-919c-51e5e45697f1/image-20220309174728-3.png" alt="image 20220309174728 3" width="336" height="398" title="C3 CMS Setup Installation Guide 388"></p>
<p>&nbsp;</p>
<p><b>Microsoft Information Source:</b>  <a href="https://support.microsoft.com/en-us/windows/make-older-apps-or-programs-compatible-with-windows-10-783d6dd7-b439-bdb0-0490-54eea0f45938" rel="nofollow noopener" target="_blank">https://support.microsoft.com/en-us/windows/make-older-apps-or-programs-compatible-with-windows-10-783d6dd7-b439-bdb0-0490-54eea0f45938</a></p>
<h1><strong>Adding User Passwords In C3CMS</strong></h1>
<h1><strong style="font-weight: 900;">Password Protection</strong></h1>
<p style="font-weight: 400;">Implementing password protection for the C3™ CMS program is optional, but is recommended when multiple users will be utilizing the same workstation computer to monitor camera streams through the C3CMS program.</p>
<p style="font-weight: 400;">This article will outline how to change the Administrator password for the C3™ CMS program.</p>
<p style="font-weight: 400;">
<p style="font-weight: 400;"><strong style="font-weight: 900;">Note:</strong>  This will not affect the login credentials of any recording units that are connected to the workstation computer through the network.</p>
<p style="font-weight: 400;">
<p style="font-weight: 400;"><strong style="font-weight: 900;">Note:</strong>  If you have already applied an Administrator password for C3CMS and have forgotten the password, the C3CMS program must be completely clean reinstalled to reset the login credentials.</p>
<p style="font-weight: 400;">If you must perform a clean reinstallation, please read <strong style="font-weight: 900;">Clean Reinstalling C3CMS (Windows)</strong>.</p>
<p style="font-weight: 400;">
<h1><strong style="font-weight: 900;">Supported/Affected Devices</strong></h1>
<ul style="font-weight: 400;">
<li>Workstation Computer</li>
</ul>
<p style="font-weight: 400;">
<h1><strong style="font-weight: 900;">Changing The Password</strong></h1>
<p style="font-weight: 400;">To change the Administrator password for C3CMS:</p>
<ol style="font-weight: 400;">
<li>Launch the <strong style="font-weight: 900;">C3CMS </strong>application on the computer.</li>
</ol>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li><strong style="font-weight: 900;">Log in</strong> to C3CMS.</li>
</ol>
<p style="font-weight: 400;">By default, the login for C3CMS is:</p>
<ul style="font-weight: 400;">
<li style="list-style-type: none;">
<ul>
<li>User Name:  <strong style="font-weight: 900;">admin</strong></li>
<li>Password:  &#8212; (blank)</li>
</ul>
</li>
</ul>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>Click on the <strong style="font-weight: 900;">Configuration icon</strong>.</li>
</ol>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>Select the <strong style="font-weight: 900;">User Account</strong> <strong style="font-weight: 900;">tab</strong> at the top of the <em>Configuration</em> menu.</li>
</ol>
<p style="font-weight: 400;">Click on <strong style="font-weight: 900;">admin</strong>, then click the <strong style="font-weight: 900;">Edit button</strong>.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>Enter the new password into the <strong style="font-weight: 900;">Password</strong> and <strong style="font-weight: 900;">Confirm Password</strong> fields.</li>
</ol>
<p style="font-weight: 400;">Click the <strong style="font-weight: 900;">Save</strong> button, then click <strong style="font-weight: 900;">OK</strong> to apply the changes.</p>
<p><img decoding="async" src="https://hf-files-oregon.s3.amazonaws.com/hdpdigitalwatchdog_kb_attachments/2020/03-27/dd2d4df4-4271-425b-8297-a3f3a1dc0909/image-20200327103259-7.png" alt="image 20200327103259 7" title="C3 CMS Setup Installation Guide 389"></p>
<h2>C3™ CMS Feature Tutorial: Add a Site</h2>
<p>&nbsp;</p>
<p><iframe loading="lazy" src="https://player.vimeo.com/video/361189927?color=ee7623&amp;title=0&amp;byline=0&amp;portrait=0" width="640" height="360" frameborder="0" allowfullscreen="allowfullscreen" data-mce-fragment="1"></iframe></p>
<p>DW® C3™ CMS Feature Tutorial: Add a Site from Digital Watchdog on Vimeo.</p>
<p>&nbsp;</p>
<p>A short video to show you how easy it is to add a site to C3™ CMS.</p>
<h2 class="hf-article_title" role="heading" aria-level="1">C3 CMS Feature Tutorial: Events Search</h2>
<p>C3 CMS Feature Tutorial: Events Search</p>
<p>&nbsp;</p>
<p><iframe loading="lazy" src="https://player.vimeo.com/video/361429128?color=ee7623&amp;title=0&amp;byline=0&amp;portrait=0" width="640" height="360" frameborder="0" allowfullscreen="allowfullscreen" data-mce-fragment="1"></iframe></p>
<h2 class="hf-article_title" role="heading" aria-level="1">C3 CMS Feature Tutorial: Layouts</h2>
<p>C3 CMS Feature Tutorial: Layouts</p>
<p>&nbsp;</p>
<p><iframe loading="lazy" src="https://player.vimeo.com/video/361428882?color=ee7623&amp;title=0&amp;byline=0&amp;portrait=0" width="640" height="360" frameborder="0" allowfullscreen="allowfullscreen" data-mce-fragment="1"></iframe></p>
<h2 class="hf-article_title" role="heading" aria-level="1">C3 CMS Feature Tutorial: Thumbnail Search</h2>
<p>C3 CMS Feature Tutorial: Thumbnail Search</p>
<p>&nbsp;</p>
<p><iframe loading="lazy" src="https://player.vimeo.com/video/361429093?color=ee7623&amp;title=0&amp;byline=0&amp;portrait=0" width="640" height="360" frameborder="0" allowfullscreen="allowfullscreen" data-mce-fragment="1"></iframe></p>
<p style="font-weight: 400;"><b>Clean Reinstallation of C3™ CMS (Windows)</b></p>
<h1><strong style="font-weight: 900;">Clean Reinstallation</strong></h1>
<p style="font-weight: 400;">By completely uninstalling, then reinstalling the C3 CMS desktop software, users can resolve most client-side issues and can create a new admin login for the C3 CMS program.</p>
<p style="font-weight: 400;">This article will outline how to uninstall C3 CMS, as well as how to reinstall the C3 CMS software.</p>
<p style="font-weight: 400;">
<p style="font-weight: 400;"><strong style="font-weight: 900;">**NOTE:</strong>  Please be aware that by completing a clean reinstallation of the C3 CMS software, site information will be deleted.  You will need to know the connection information (IP address, DDNS, PathFinder, etc.) of your recording unit to configure and reestablish a connection with the recording unit. You can find this information within the <em>Network</em> settings of the recording unit.</p>
<p style="font-weight: 400;">
<h1><strong style="font-weight: 900;">Supported/Affected Devices</strong></h1>
<ul style="font-weight: 400;">
<li>VMAX® A1 Series (2.1 MP)</li>
<li>VMAX® A1 Plus Series (5 MP)</li>
<li>VMAX® IP Plus Series</li>
</ul>
<p style="font-weight: 400;">
<h1><strong style="font-weight: 900;">Clean Reinstallation of C3™ CMS</strong></h1>
<p style="font-weight: 400;">When normally uninstalling programs from a computer, there is often data left behind regarding user preferences, settings, and other database information even after removing the program and its executable files. These program files will remain present as “orphan files” and can often reintegrate with the parent application (in this case, C3 CMS) upon reinstallation, essentially prevent any intended changes from taking effect during the reinstallation process.</p>
<p style="font-weight: 400;">This section will outline how to completely remove C3 CMS and the MariaDB programs from the computer for a clean reinstallation.</p>
<p style="font-weight: 400;">
<h2><strong style="font-weight: 900;">Uninstalling C3™ CMS</strong></h2>
<ol style="font-weight: 400;">
<li>Prompt the uninstallation of C3 CMS by opening <strong style="font-weight: 900;">Programs and Features</strong> tool in the <strong style="font-weight: 900;">Windows Control Panel</strong>.</li>
</ol>
<p style="font-weight: 400;"><strong style="font-weight: 900;">Select C3 CMS</strong> from the program list, then select <strong style="font-weight: 900;">Uninstall</strong>.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>Select “<strong style="font-weight: 900;">Yes</strong>” for the removal of the configuration files.</li>
</ol>
<p style="font-weight: 400;">The wizard will inform you once the uninstallation has been completed.</p>
<p style="font-weight: 400;">
<p style="font-weight: 400;">
<h2><strong style="font-weight: 900;">Uninstalling the MariaDB</strong></h2>
<ol style="font-weight: 400;">
<li>Locate and <strong style="font-weight: 900;">select MariaDB</strong> from the program list, then select <strong style="font-weight: 900;">Uninstall</strong>.</li>
</ol>
<p style="font-weight: 400;">The <em>Maria DB Setup Wizard</em> will display.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>Using the <em>MariaDB Setup Wizard</em>, click <strong style="font-weight: 900;">Next</strong>.</li>
</ol>
<p style="font-weight: 400;">Select <strong style="font-weight: 900;">Remove</strong>, then select <strong style="font-weight: 900;">Remove data</strong>.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>Click the <strong style="font-weight: 900;">Remove</strong> button to begin the uninstallation.</li>
</ol>
<p style="font-weight: 400;">The wizard will inform you once the uninstallation has been completed.</p>
<p style="font-weight: 400;">
<h1><strong style="font-weight: 900;">Installing C3™ CMS</strong></h1>
<p style="font-weight: 400;">This section will outline how to install the C3 CMS program for the first time or after performing a clean uninstallation of the application.</p>
<ol style="font-weight: 400;">
<li>To <strong style="font-weight: 900;">download the installation file</strong> for the C3 CMS software, open a web browser and go to the <strong style="font-weight: 900;"><a style="font-weight: 400;" href="https://digital-watchdog.com/productdetail/C3_CMS/" rel="nofollow noopener" target="_blank">C3 CMS product page</a></strong>, located on the Digital Watchdog website.</li>
</ol>
<p style="font-weight: 400;"><strong style="font-weight: 900;">Scroll down</strong> and click on the <strong style="font-weight: 900;">Software tab</strong>.</p>
<p style="font-weight: 400;">Click the <strong style="font-weight: 900;">Download icon</strong> to acquire the installation file for C3 CMS.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li><strong style="font-weight: 900;">Run the C3 CMS installation file</strong>.</li>
</ol>
<p style="font-weight: 400;">This file is likely located in the <strong style="font-weight: 900;">Downloads</strong> folder of your computer.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>In the <em>Select Setup Language</em> screen, <strong style="font-weight: 900;">select your preferred language</strong>, then click <strong style="font-weight: 900;">OK</strong>.</li>
</ol>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>Click <strong style="font-weight: 900;">Next</strong>, then select the <em>Destination Location</em> for the configuration files.</li>
</ol>
<p style="font-weight: 400;">By default, the folder destination is <em>C:\Program_Files\C3 CMS</em>.</p>
<p style="font-weight: 400;">Accept the file location or select <strong style="font-weight: 900;">Browse</strong> to select another location.</p>
<p style="font-weight: 400;">Click <strong style="font-weight: 900;">Next</strong> to proceed.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>Select the <em>Components</em> to include with the installation, then click <strong style="font-weight: 900;">Next</strong>.</li>
</ol>
<p style="font-weight: 400;">
<p style="font-weight: 400;"><strong style="font-weight: 900;">**NOTE:</strong>  The <em>C3EventServer</em> agent will allow users to view system reports from C3 CMS.  It is recommended to include this with the installation.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>The <em>Select Start Menu Folder </em>screen will display.</li>
</ol>
<p style="font-weight: 400;">Accept the shortcut location or select <strong style="font-weight: 900;">Browse</strong> to select another location.</p>
<p style="font-weight: 400;">Click <strong style="font-weight: 900;">Next</strong> to proceed.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>The <em>Additional Tasks</em> screen will display.</li>
</ol>
<p style="font-weight: 400;">To include desktop shortcuts for C3 CMS and the Event Server, check the boxes, then click <strong style="font-weight: 900;">Next</strong>.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>A summary of the installation will display.</li>
</ol>
<p style="font-weight: 400;">Click <strong style="font-weight: 900;">Install</strong> to proceed.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>The <em>Microsoft Visual C++ </em>screen will display.</li>
</ol>
<p style="font-weight: 400;">Click in the <strong style="font-weight: 900;">I agree to the license terms and conditions </strong>checkbox<strong style="font-weight: 900;">,</strong> then click <strong style="font-weight: 900;">Install</strong>.</p>
<p style="font-weight: 400;">The wizard will inform you once the installation is complete.</p>
<p style="font-weight: 400;">
<p style="font-weight: 400;">
<h1><strong style="font-weight: 900;">Applying Administrator Password</strong></h1>
<p style="font-weight: 400;">If you would like to add an Administrator password for the C3 CMS login, please read <strong style="font-weight: 900;">Adding User Passwords In C3 CMS</strong>.</p>
<h1><strong>Exporting Video Footage with C3™ CMS</strong></h1>
<h1><strong style="font-weight: 900;">Exporting Video</strong></h1>
<p style="font-weight: 400;">When utilizing C3™ CMS to monitor your recording system, it becomes possible to export previously recorded video footage through this desktop software.</p>
<p style="font-weight: 400;">The following article will outline the various ways that you can export video footage from a recording unit directly to your computer with the C3 CMS software including:</p>
<ul style="font-weight: 400;">
<li>Streaming Backup (specified time period)</li>
<li>File Backup (hour-long blocks)</li>
<li>Scheduled Backup (set schedule for automatic backup)</li>
<li>Scheduled FTP Upload (backup for multiple sites to a dedicated backup server)</li>
<li>Password Encryption (require a password to view exported video files)</li>
<li>Viewing Exported Video (how to view SSF/AVI files containing exported video)</li>
</ul>
<p style="font-weight: 400;">
<p style="font-weight: 400;"><strong style="font-weight: 900;">**NOTE:</strong>  If you have not added your DVR or NVR site to the C3 CMS software, please read <strong style="font-weight: 900;">Adding a Site to C3 CMS</strong> before proceeding.</p>
<p style="font-weight: 400;">
<p style="font-weight: 400;"><strong style="font-weight: 900;">**NOTE:</strong>  If you are connected to your recorder site using the <em>PathFinder</em> P2P function (PathFinder ID), please be aware that the remote backup features will not function.  To perform a remote backup, the recorder site must be registered to C3 CMS using an IP address or DDNS address to maintain a direct connection.</p>
<p style="font-weight: 400;">
<h1><strong style="font-weight: 900;">Supported/Affected Devices</strong></h1>
<ul style="font-weight: 400;">
<li>VMAX® A1 Series (2.1 MP)</li>
<li>VMAX® A1 Plus Series (5 MP)</li>
<li>VMAX® IP Plus Series</li>
</ul>
<p style="font-weight: 400;">
<h1><strong style="font-weight: 900;">Performing a Backup</strong></h1>
<p style="font-weight: 400;">When a standalone recorder archives camera video footage, the video files will be stored in the local storage drive (HDD) that is installed within the VMAX unit. This previously recorded video footage can be reviewed locally at the recorder itself, but it can also be retrieved through C3 CMS.</p>
<p style="font-weight: 400;">In addition to the convenience of using a computer desktop application for regular viewing, video files can also be exported/backed-up directly to the computer. Below are a few of the remote backup options that the C3 CMS service provides.</p>
<p style="font-weight: 400;">
<h2><strong style="font-weight: 900;">Streaming Backup</strong></h2>
<p style="font-weight: 400;">This method is different than using the <em>Site Backup</em> feature of C3 CMS as users are able to be more specific with the timeframe of the target footage for backup, rather than being limited to only exporting footage in hour-long blocks.</p>
<p style="font-weight: 400;">To use the <em>Streaming </em><em>Backup</em> feature to export video through C3 CMS:</p>
<ol style="font-weight: 400;">
<li>From the left pane, under “<em>Resources</em>”,<em> </em>select a site from the <em>Sites</em> list and begin viewing video. To view video, <strong style="font-weight: 900;">drag-and-drop</strong> the registered recorder from the <em>Site List</em>, that is located on the left-hand side of the window in the <em>Resources </em>panel.</li>
</ol>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>After beginning to view the site, search for your footage by clicking on the <strong style="font-weight: 900;">Calendar</strong> icon in the bottom pane to display the <em>Calendar Search</em> feature.</li>
</ol>
<p style="font-weight: 400;">Use the <em>Calendar</em> to specify the date and time of the desired video playback.  In the <em>Calendar</em>, dates that are highlighted in yellow represents previously recorded video that is available for playback.</p>
<p style="font-weight: 400;">After making your selections in the <em>Calendar</em>, the <em>Timeline</em> will activate at the bottom pane of the window. You may use the mouse wheel to zoom-in closer or to zoom out further on the <em>Timeline</em>.</p>
<p style="font-weight: 400;">
<p style="font-weight: 400;"><strong style="font-weight: 900;">**NOTE:</strong>  If the bottom pane is currently hidden, click the collapsible tab at the bottom of the window to display the viewing controls.</p>
<p style="font-weight: 400;">
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>To select which cameras you would like to view (and soon export video for) select the target video channels in the main viewing area. The <em>Timeline </em>will show a green ribbon to represent the searchable video.</li>
</ol>
<p style="font-weight: 400;">
<p style="font-weight: 400;"><strong style="font-weight: 900;">**NOTE:</strong>  Breaks in the green ribbon on the <em>Timeline </em>are normal. Empty areas represent either the fact that you have not selected all of the desired cameras in the viewing area and/or the camera settings in the recorder have been set to only archive footage when motion has been detected by the camera.</p>
<p style="font-weight: 400;">
<p style="font-weight: 400;">Using the <strong style="font-weight: 900;">right mouse button</strong>,<strong style="font-weight: 900;"> click-and-drag</strong> in the <strong style="font-weight: 900;">Timeline</strong> to highlight the desired timeframe.  You can click and slide the <em>Start</em> and <em>End</em> points with your mouse if an adjustment needed.</p>
<p style="font-weight: 400;">Alternatively, to set up the <em>Streaming Export</em>, <strong style="font-weight: 900;">right-click </strong>in the <em>Timeline</em> at the starting point of your desired section of footage, then select “<strong style="font-weight: 900;">Backup Start Set</strong>”.  A <em>Start</em> marker will display on the <em>Timeline</em>.</p>
<p style="font-weight: 400;">To set the ending point of your desired section of footage, <strong style="font-weight: 900;">right-click</strong> at the end of your desired footage, then select “<strong style="font-weight: 900;">Backup End Set</strong>”.  An <em>End </em>marker will display on the <em>Timeline</em>.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>The section of footage marked on the <em>Timeline</em> will be highlighted in yellow and the <em>Streaming Backup</em> settings will display.</li>
</ol>
<p style="font-weight: 400;">In the <em>Streaming Backup</em> window, configure the following setting before continuing:</p>
<ul style="font-weight: 400;">
<li><strong style="font-weight: 900;">Device Name, IP address, max channels </strong>– these settings will list the connection settings for the registered site</li>
<li><strong style="font-weight: 900;">Path</strong> – under the <em>Device Information </em>section, select a save location to where the export the backup video files will be stored on the computer</li>
<li><strong style="font-weight: 900;">SSF Files/AVI Files </strong>– select between exporting the video to .SSF format or .AVI format. Use “SSF Files” if you are exporting video from more than one video channel.
<ul>
<li>.AVI is still supported by some third party media players</li>
</ul>
</li>
<li><strong style="font-weight: 900;">SSF Player Export </strong>– enable this option to include the standalone <em>Backup Player</em> executable (.exe) with the backup files.  This is recommended if the files are going to be shared with anyone that does not use C3 CMS or does not have a media player that will support .SSF format.</li>
<li><strong style="font-weight: 900;">Backup Setting</strong> – select the video channels to include for the selected section of footage. To export all of the video channels, enable “<em>ALL Channel</em>” to create backup files for all video channels. The more channels that are selected, the larger the file size will be.</li>
<li><strong style="font-weight: 900;">Start Time / End Time</strong> – verify or adjust the start and end points of the video export as needed.</li>
</ul>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>Once your specifications have been set, click the “<strong style="font-weight: 900;">Backup Start</strong>” button to begin the backup.  The processing time will vary depending on the length of the footage and the number of channels that were selected.  You may click the “<strong style="font-weight: 900;">Stop</strong>” button at any point to abort the process early.</li>
</ol>
<p style="font-weight: 400;">Once the export process has been completed, a confirmation message will display.  Click the “<strong style="font-weight: 900;">OK</strong>” button to close the pop-up.</p>
<p style="font-weight: 400;">The exported footage and Backup Player will be saved in the destination (<em>Path</em>) folder that was specified in the <em>Streaming Backup</em> settings window.</p>
<p style="font-weight: 400;">
<h2><strong style="font-weight: 900;">File Backup Dialog</strong></h2>
<p style="font-weight: 400;">To export video through <em>File Backup</em>:</p>
<ol style="font-weight: 400;">
<li>Open the <strong style="font-weight: 900;">Top Menu</strong> and select “<strong style="font-weight: 900;">Backup</strong>”.</li>
</ol>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>The <em>Backup</em> window will display.  Under “<strong style="font-weight: 900;">My Sites</strong>”, select the target site for the backup.</li>
</ol>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>Under the <strong style="font-weight: 900;">Site Information</strong> section, verify that the address information is correct.</li>
</ol>
<p style="font-weight: 400;">For “<strong style="font-weight: 900;">Path</strong>”, determine the location where the video file will be saved in the computer.  To change the file pathing, click the ellipses (…) button.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>Use the <strong style="font-weight: 900;">Calendar</strong> to select a specific recording date.  Days colored in GREEN represents that there is video recorded for that day.</li>
</ol>
<p style="font-weight: 400;">
<p style="font-weight: 400;">Under the <strong style="font-weight: 900;">Backup Time</strong> section, choose the time of the footage that you would like to backup.  In the <em>File Backup</em> dialogue, footage may only be backed up by the hour.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>Under the <strong style="font-weight: 900;">Channels to Backup </strong>section, specify which channels you would like to include in the backup.  By default, all channels will be included.</li>
</ol>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>Click the “<strong style="font-weight: 900;">Start</strong>” button to begin the backup process.  The progress bar at the bottom of the <em>Backup </em>window will display the status of the backup.</li>
</ol>
<p style="font-weight: 400;">
<h2><strong style="font-weight: 900;">Scheduled Backup</strong></h2>
<p style="font-weight: 400;">Use C3 CMS to periodically backup video files on a set schedule with the <em>Schedule Backup </em>feature.</p>
<p style="font-weight: 400;">
<p style="font-weight: 400;"><strong style="font-weight: 900;">**NOTE:  </strong>The computer must remain turned on during the runtime for the scheduled backup for this feature to work.</p>
<p style="font-weight: 400;">
<p style="font-weight: 400;">To set up <em>Schedule Backup</em>:</p>
<ol style="font-weight: 400;">
<li>Open the <strong style="font-weight: 900;">Top Menu</strong>, then click on “<strong style="font-weight: 900;">Backup</strong>”.</li>
</ol>
<p style="font-weight: 400;">The <em>Backup </em>window will display.  Click on the “<strong style="font-weight: 900;">Schedule Backup</strong>” tab.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>In the <strong style="font-weight: 900;">My Sites </strong>panel, select the site that you will be periodically backing up.  The device information will display in the <em>Site Information</em> area.</li>
</ol>
<p style="font-weight: 400;">The “<strong style="font-weight: 900;">Path</strong>” setting will determine the location where the video file will be saved on the computer.  To change the file pathing, click the ellipses (<strong style="font-weight: 900;">…</strong>) button and select the new file location.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>In the <strong style="font-weight: 900;">Backup Date</strong> section, set the start date and end date of the backup period of the scheduled backup.</li>
</ol>
<p style="font-weight: 400;">Enable the “<strong style="font-weight: 900;">Continue</strong>” setting to have C3 CMS backup footage, beginning at the designated starting date, and to continuously backup video beyond the set end-date.</p>
<p style="font-weight: 400;">In the <strong style="font-weight: 900;">Channels to Backup</strong> section, select which channels to include in the backup.  Enable “<strong style="font-weight: 900;">ALL Channels</strong>” to include all video channels in the backup.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>In the <strong style="font-weight: 900;">Server Schedule</strong> section, set the days of the week and hours of day that C3 CMS will backup footage for.  Click-and-drag to mark grid.</li>
</ol>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>Under the <strong style="font-weight: 900;">Backup Run Time</strong> section, set the hour of the day that the backup process is allowed to run.  Click-and-drag to mark in the grid.</li>
</ol>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>At the bottom of the window, enable [optional] “<strong style="font-weight: 900;">Start Scheduled Backup when OS Starts</strong>” to execute backup when the OS of the computer starts.</li>
</ol>
<p style="font-weight: 400;">Once the settings have been configured, click the <strong style="font-weight: 900;">Save</strong> button.  C3 is ready to begin following the schedule upon clicking saving the settings.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>The scheduled backup will appear in the <em>Scheduled Backup List </em>menu. Click on the “<strong style="font-weight: 900;">Scheduled Backup List</strong>” tab to view a list of the scheduled backups.</li>
</ol>
<p style="font-weight: 400;">
<h2><strong style="font-weight: 900;">Scheduled FTP Upload</strong></h2>
<p style="font-weight: 400;">The <em>Schedule FTP Upload</em> function is supported for stable backup for multiple sites.  To use the <em>Schedule FTP Upload</em> function, the FTP server must be operated on the backup PC.</p>
<p style="font-weight: 400;">To set up the <em>Schedule FTP Upload</em> function:</p>
<ol style="font-weight: 400;">
<li>Open the <strong style="font-weight: 900;">Top Menu</strong>, then click on “<strong style="font-weight: 900;">Backup</strong>”.</li>
</ol>
<p style="font-weight: 400;">The <em>Backup </em>window will display.  Click on the “<strong style="font-weight: 900;">Schedule FTP Upload</strong>” tab.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>Under the <strong style="font-weight: 900;">My Sites </strong>section, click on a site that you are setting this feature for.  The device information will display in the <em>Site Information</em> area.</li>
</ol>
<p style="font-weight: 400;">Set the <strong style="font-weight: 900;">Path</strong> of the backup file.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>Under the <strong style="font-weight: 900;">Upload Date</strong> section, choose the dates to upload.</li>
</ol>
<p style="font-weight: 400;">If you check the “<strong style="font-weight: 900;">Continue</strong>” box, the setting will be designated from the start date to the present date.</p>
<p style="font-weight: 400;">If you check the “<strong style="font-weight: 900;">Latest</strong>” box, the setting will start from the previous day and proceed like continuous backup.</p>
<p style="font-weight: 400;">Under the <strong style="font-weight: 900;">Channels to Backup</strong> section, select which channels to include in the backup.  Enable “<strong style="font-weight: 900;">ALL Channels</strong>” to select all channels.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>Under the <strong style="font-weight: 900;">FTP Server Information</strong> section, configure the following:</li>
</ol>
<ul style="font-weight: 400;">
<li><strong style="font-weight: 900;">Host</strong> – enter the backup server’s IP Address</li>
<li><strong style="font-weight: 900;">Port</strong> – 22 (default; if limited, you may enter a different port)</li>
<li><strong style="font-weight: 900;">User</strong> – enter the FTP server ID</li>
<li><strong style="font-weight: 900;">Password</strong> – enter the FTP server password</li>
<li><strong style="font-weight: 900;">Home Path</strong> – set the home path set in the FTP</li>
</ul>
<p style="font-weight: 400;">
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>At the bottom of the window, enable [optional] “<strong style="font-weight: 900;">Start Scheduled Backup when OS Starts</strong>” to execute backup when the OS of the computer starts.</li>
</ol>
<p style="font-weight: 400;">Once the settings have been configured, click the <strong style="font-weight: 900;">Save/Connect Test</strong> button to test the connection and save the settings.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>Click the <strong style="font-weight: 900;">Scheduled FTP Upload List</strong> tab to view the scheduled backup.  The last downloaded file will display, not the time of the last data uploaded.</li>
</ol>
<p style="font-weight: 400;">At the bottom of the window, set the “<strong style="font-weight: 900;">Delete Old Folders</strong>” and “<strong style="font-weight: 900;">Days</strong>” settings to configure the auto deletion of old recordings of the <em>Scheduled FTP Upload</em> feature.</p>
<p style="font-weight: 400;">
<h1><strong style="font-weight: 900;">File Password</strong></h1>
<p style="font-weight: 400;">C3 users have the option to utilize the <em>File Password</em> menu, which allows the encrypting of exported video files and will require users to enter a password to view them.</p>
<p style="font-weight: 400;">To set up a <em>File Password</em> in C3 CMS:</p>
<ol style="font-weight: 400;">
<li>Open the <strong style="font-weight: 900;">Top Menu</strong>, then click on “<strong style="font-weight: 900;">Backup</strong>”.</li>
</ol>
<p style="font-weight: 400;">The <em>Backup </em>window will display.  Click on the “<strong style="font-weight: 900;">File Password</strong>” tab.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>The <em>File Password </em>menu will display.</li>
</ol>
<p style="font-weight: 400;">Select the file location from the <strong style="font-weight: 900;">Drive List</strong><em>, then </em>select the backup file in the <em>Backup File List</em> that you would like to encrypt.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>In the File<em> Encryption </em>area, create a password to protect the selected file(s).</li>
</ol>
<p style="font-weight: 400;">Click the “<strong style="font-weight: 900;">Encryption</strong>” button to encrypt the selected file(s) and apply the password.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>To change or delete the encryption password, select the file, then enter the login password to the site.</li>
</ol>
<p style="font-weight: 400;">Enable the “<strong style="font-weight: 900;">No password</strong>” setting to disable the current password altogether.</p>
<p style="font-weight: 400;">Enter a new password in the “<strong style="font-weight: 900;">New Password</strong>” and “<strong style="font-weight: 900;">Confirm Password</strong>” settings to change the password to something else.</p>
<p style="font-weight: 400;">Click the “<strong style="font-weight: 900;">Save</strong>” button when finished to apply the settings.</p>
<p style="font-weight: 400;">
<h1><strong style="font-weight: 900;">Viewing Exported Video Footage with C3 CMS</strong></h1>
<p style="font-weight: 400;">To play exported footage, users may use the C3 CMS <em>Backup Viewer </em>feature or standalone player version (<em>Streaming Backup </em>setting).</p>
<p style="font-weight: 400;">To use the <em>Backup Viewer</em> to view an exported video file:</p>
<ol style="font-weight: 400;">
<li>If you are using the C3 CMS desktop application, click the <strong style="font-weight: 900;">Player</strong> icon that is located next to the <em>Calendar</em> in the bottom panel.</li>
</ol>
<p style="font-weight: 400;">
<p style="font-weight: 400;">If you do not have C3 CMS and are trying to view an exported video, use the <strong style="font-weight: 900;">C3Player </strong>executable (.exe) program that was included when the video export was created.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>In the <em>File Drive List</em> section, <strong style="font-weight: 900;">select the file directory </strong>(folder) that contains the video files.</li>
</ol>
<p style="font-weight: 400;">If the files are password protected, enter the password in the “<strong style="font-weight: 900;">File Password</strong>” box to decrypt the video footage files for viewing.</p>
<p style="font-weight: 400;">
<ol style="font-weight: 400;">
<li>Next, in the <em>TTX File List</em> section, select the “<strong style="font-weight: 900;">One</strong>” tab to view one channel at a time during playback.</li>
</ol>
<p style="font-weight: 400;">Alternatively, select the “<strong style="font-weight: 900;">Multi</strong>” tab to view multiple channels simultaneously during playback.</p>
<p style="font-weight: 400;"><strong style="font-weight: 900;">Double-click</strong> on a video file to begin viewing the exported video file.</p>
<h1><strong>Installing Third Party Applications On Macintosh</strong></h1>
<h1><strong>Blocked Software</strong></h1>
<p>When installing Digital Watchdog software to a Macintosh, the computer may not recognize the software as a trusted application.  When this occurs, the Macintosh computer automatically blocks the installation of applications, categorizing them as third-party software.</p>
<p>This article will outline how to temporarily disable the security lock to allow the installation of Digital Watchdog applications to a Macintosh computer.</p>
<p>&nbsp;</p>
<h1><strong>Supported/Affected Devices</strong></h1>
<ul>
<li>VMAX Series (Legacy)</li>
<li>VMAX 960H Series (Legacy)</li>
<li>VMAX Flex Series (960H)</li>
<li>VMAX A1 Series (2.1 MP)</li>
<li>VMAX A1 Plus Series (5 MP)</li>
</ul>
<p>&nbsp;</p>
<h1><strong>Opening Blocked Software On Macintosh</strong></h1>
<p>When initially attempting to run installation tools for unrecognized applications, Macintosh computers will typically block the installation software from running.</p>
<p>To open blocked software on Macintosh:</p>
<ol>
<li>Open the <b>System Preferences</b><i> </i>menu.</li>
</ol>
<p><b>Note:</b>  If you do not know where to open the <i>System Preferences </i>menu on your Macintosh, open the <i>Finder</i> application and search for <i>System Preferences</i>.</p>
<p>&nbsp;</p>
<ol start="2">
<li>Navigate to the <b>Security &amp; Privacy</b> menu.</li>
</ol>
<p>Select the <b>General</b> tab.</p>
<p><img loading="lazy" decoding="async" src="https://hf-files-oregon.s3.amazonaws.com/hdpdigitalwatchdog_kb_attachments/2020/04-08/a3f56b20-ef07-4eea-8c36-3147bbf6025a/image-20200408090939-1.png" alt="image 20200408090939 1" width="540" height="438" title="C3 CMS Setup Installation Guide 390"></p>
<p>&nbsp;</p>
<ol start="3">
<li>If you have attempted to run a blocked application, it may appear in the bottom half of the <i>General</i> tab.</li>
</ol>
<p>Click on the <b>Open Anyway</b> button to allow the one-time installation of the application.</p>
<p><img loading="lazy" decoding="async" src="https://hf-files-oregon.s3.amazonaws.com/hdpdigitalwatchdog_kb_attachments/2020/04-08/66302393-8d69-4114-81a6-76ed9e6d2128/image-20200408090939-2.png" alt="image 20200408090939 2" width="540" height="438" title="C3 CMS Setup Installation Guide 391"></p>
<p>&nbsp;</p>
<ol start="4">
<li>A confirmation window will display.  Click the <b>Open</b> button to proceed with running the installation software.</li>
</ol>
<p><img loading="lazy" decoding="async" src="https://hf-files-oregon.s3.amazonaws.com/hdpdigitalwatchdog_kb_attachments/2020/04-08/13bacf61-7a79-41f7-b1eb-5c38c6f9183b/image-20200408090939-3.png" alt="image 20200408090939 3" width="420" height="220" title="C3 CMS Setup Installation Guide 392"></p>
<p>&nbsp;</p>
<ol start="5">
<li>If you would like to disable this security setting on your Macintosh, click the <b>Lock</b> <b>icon</b> at the bottom of the <i>General </i>tab.</li>
</ol>
<p>Enter your computer’s login to disable this setting.</p>
<p>To re-enable this setting, click the <b>Lock icon</b> again and re-enter your computer’s login.</p>
<p><img loading="lazy" decoding="async" src="https://hf-files-oregon.s3.amazonaws.com/hdpdigitalwatchdog_kb_attachments/2020/04-08/91687bcd-4da7-450e-9ee0-df099361490e/image-20200408090939-4.png" alt="image 20200408090939 4" width="540" height="438" title="C3 CMS Setup Installation Guide 393"></p>
<p style="font-weight: 400;"><strong style="font-weight: 900;"><b>Upgrading Firmware with C3 CMS (Windows)</b></strong></p>
<h1><strong>Upgrade Remotely with C3 CMS</strong></h1>
<p>With C3™ CMS, firmware can be easily upgraded from your Windows computer, rather than having to physically go to your recording unit to perform the process.</p>
<p>This article will outline how to use the C3 CMS program to remotely upgrade the firmware of a standalone DVR or NVR.</p>
<p>&nbsp;</p>
<p><b>**NOTE:</b>  The remote firmware upgrade process is not available for the MacOS version of C3 CMS.</p>
<p>&nbsp;</p>
<p><b>Related KB Articles:</b></p>
<ul>
<li><a href="https://www.dvrcms.com/how-to/349/pivot-cms-setup-guide/">Pivot CMS Setup Guide</a></li>
<li><a href="https://www.dvrcms.com/cms-software/342/dw-spectrum-quick-user-guide/">LTS Sapphire Password Reset Guide</a></li>
<li><a href="https://www.dvrcms.com/cms-software/342/dw-spectrum-quick-user-guide/">DW Spectrum Quick User Guide</a></li>
</ul>
<p>&nbsp;</p>
<h1><strong>Supported/Affected Devices</strong></h1>
<ul>
<li>VMAX A1 Series (2.1 MP)</li>
<li>VMAX A1 Plus Series (5 MP)</li>
<li>VMAX IP Plus Series</li>
</ul>
<p>&nbsp;</p>
<h1><strong>Downloading the Firmware File</strong></h1>
<p>To upgrade firmware using C3 CMS, download the new firmware file for uploading.</p>
<p>To download firmware files:</p>
<ol>
<li>Open a web browser and visit the <a href="https://digital-watchdog.com/downloads/?all_downloads" rel="nofollow noopener" target="_blank">DW Resource Library</a>.</li>
</ol>
<p>&nbsp;</p>
<ol start="2">
<li>Use the <i>Resource Library </i>and search for your DW product model:
<ol>
<li><b><i>Product Category – </i></b>click in the drop-down and select the product type, then enter the <i>Part Number </i>of the DW product into the search box. Select your product from the results.</li>
<li><b><i>Free Search – </i></b>enter the product or model number of your product into the search box. Select your product from the results.</li>
</ol>
</li>
</ol>
<p>&nbsp;</p>
<p><img loading="lazy" decoding="async" src="https://hf-files-oregon.s3.amazonaws.com/hdpdigitalwatchdog_kb_attachments/2022/10-17/e86eb603-9300-4d3f-8b07-7be980805412/image-20221017122914-11.png" alt="image 20221017122914 11" width="605" height="523" title="C3 CMS Setup Installation Guide 394"></p>
<p>&nbsp;</p>
<ol start="3">
<li>After selecting the <i>Part Number</i>, click the <b>Search</b> button.</li>
</ol>
<p>In the <i>Results</i>, scroll down and locate the “<i>Firmware</i>” section.</p>
<p><img loading="lazy" decoding="async" src="https://hf-files-oregon.s3.amazonaws.com/hdpdigitalwatchdog_kb_attachments/2022/10-17/ad6e9bfa-bc77-4c37-9e25-341db9d97761/image-20221017122914-12.png" alt="image 20221017122914 12" width="603" height="539" title="C3 CMS Setup Installation Guide 395"></p>
<p>&nbsp;</p>
<ol start="4">
<li>Identify the correct firmware version for your product and download the correct <b>Version</b> of firmware for your DW product.</li>
</ol>
<p>&nbsp;</p>
<p><b>**NOTE:</b>  When <a href="https://support.digital-watchdog.com/kb/article/312-upgrading-firmware-for-a-vmax-ip-plus/" rel="nofollow noopener" target="_blank">upgrading firmware for a VMAX IP Plus</a>, make sure that you are using the correct firmware version for the hardware generation of your NVR.</p>
<p>&nbsp;</p>
<h1><strong>Upgrading with C3EventServer</strong></h1>
<p>To upgrade your standalone DVR or NVR through C3 CMS:</p>
<ol>
<li>Launch the <b>C3EventServer</b> application.</li>
</ol>
<p>&nbsp;</p>
<p><b>**NOTE:</b>  The <i>C3EventServer</i> program is included when initially installing the C3 CMS application to a Windows computer.</p>
<p><img loading="lazy" decoding="async" src="https://hf-files-oregon.s3.amazonaws.com/hdpdigitalwatchdog_kb_attachments/2022/10-17/81edbaab-cce7-4c83-a135-01fe3ae87172/image-20221017122914-13.png" alt="image 20221017122914 13" width="224" height="129" title="C3 CMS Setup Installation Guide 396"></p>
<p>&nbsp;</p>
<ol start="2">
<li>The <i>C3 CMS Agent</i> will display.</li>
</ol>
<p>Click on <b>Health Check.</b></p>
<p><img loading="lazy" decoding="async" src="https://hf-files-oregon.s3.amazonaws.com/hdpdigitalwatchdog_kb_attachments/2022/10-17/50561a80-22e1-4dda-a1e4-93aad260c5db/image-20221017122914-14.png" alt="image 20221017122914 14" width="573" height="409" title="C3 CMS Setup Installation Guide 397"></p>
<p>&nbsp;</p>
<ol start="3">
<li>The <i>Event Server</i> window will open, then display the <i>Health Check</i> tab.</li>
</ol>
<p>Select your <b>Site</b> from the <i>Site List</i> or <b>double-click</b> on the site in the <i>Status Window</i>.</p>
<p><img loading="lazy" decoding="async" src="https://hf-files-oregon.s3.amazonaws.com/hdpdigitalwatchdog_kb_attachments/2022/10-17/2831f457-c647-44dc-ba67-fa2af86fc84f/image-20221017122914-15.png" alt="image 20221017122914 15" width="799" height="371" title="C3 CMS Setup Installation Guide 398"></p>
<p>&nbsp;</p>
<ol start="4">
<li>Scroll down and locate the <b>Remote Management</b> section, then click on <b>F/W Upgrade</b>.</li>
</ol>
<p><img loading="lazy" decoding="async" src="https://hf-files-oregon.s3.amazonaws.com/hdpdigitalwatchdog_kb_attachments/2022/10-17/51062c55-e1fc-4ae1-b151-37b74af26336/image-20221017122914-16.png" alt="image 20221017122914 16" width="800" height="549" title="C3 CMS Setup Installation Guide 399"></p>
<p>&nbsp;</p>
<ol start="5">
<li>Click on the <b>ellipses (…)</b> button, then select the new firmware file.</li>
</ol>
<p>Click the <b>Upgrade</b> button to start the backup.</p>
<p><img loading="lazy" decoding="async" src="https://hf-files-oregon.s3.amazonaws.com/hdpdigitalwatchdog_kb_attachments/2022/10-17/62b0238f-9312-4425-b60a-2977ea480e21/image-20221017122914-17.png" alt="image 20221017122914 17" width="404" height="219" title="C3 CMS Setup Installation Guide 400"></p>
<p>&nbsp;</p>
<ol start="6">
<li>The DVR or NVR will reboot once the firmware upgrade has been completed.</li>
</ol>
<p>&nbsp;</p>
<p><b>**NOTE:  </b>C3 CMS will not notify you when the upgrade has been completed.  Use the <i>Health Check</i> tool to confirm the currently applied firmware version (FW Version).</p>
</div>
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