How to install and use Camera Live on a compatible Windows or Mac PC/laptop

Camera Live is a free program for you Windows PC or Mac that can be used to locate its local IP address and to view the camera’s live feed locally and remotely. 

First download the appropriate installation file from the links below and install the program.

For a Windows PC click here

For a Mac click here

Once you have installed the program, open it and click on Add Video. Then click on Discover to find the cameras UID, or enter it manually ensuring it is correct and all in uppercase. Enter the cameras password ensuring this is correct and in the correct case. Then give the camera a name e.g. garden, drive etc. and click on OK.

Once added wait for the camera to connect to the program. When it is connected you will see a green icon next to the UID, you can then view your camera’s live feed by clicking on the play icon. You will see the “No Video” message until you have viewed the live feed for the first time and the program can produce a thumbnail image from this.

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Forgotten your password or getting a wrong password message?

If a password has been forgotten unfortunately there is no way to recover these as this would compromise the camera security.

The default username and password for the camera will be “admin” e.g.:

Username:     admin
Password:      admin

We recommend trying these first to see if they allow you to login. 

These must be entered all in lowercase and should be double checked as some devices such as iPhones/iPads will set the first letter to uppercase automatically.

When changing the password this should be in alphanumeric characters (i.e. a,b,c… 1,2,3…) only with no special characters or spaces.

If the default password has been changed you cannot recall what you set it to you will need to reset the camera to the factory defaults to regain access. 

NB: When you reset a camera it will reset it to factory defaults (and will lose the WiFi details you currently have set) so you should only perform a reset while your camera is connected to your router with an ethernet cable.

To do this can you:

1) Remove all cables connected to the camera.
2) Remove any SD card from the camera.
3) Wait 10 mins.
4) Connect the ethernet cable to the camera and your router, you should hear a click when the cable is connected.
5) Wait 2 mins.
6) Connect the power cable to the camera.
7) Wait 5 mins for the camera to power up.
8) Locate the camera’s reset button or recess.

For the outdoor camera this will be a button on the underneath of the camera or on the end of a cable.
For the indoor camera this will be a recess on the back of the camera that can be pressed with a paperclip or similar.

9) Press and hold for 20 seconds and release.
10) Wait 5 mins for the camera to reset ensuring it remains connected to your router with the ethernet cable throughout.

Then once the camera is reset can you log in to the camera interface using the default username and password which is “admin”

As the camera has been reset it will be at the factory defaults once again, so you will need to setup your camera again with the WiFi details, etc. as if from new.

To do this take a look at the setup guides in the section below.

Having touble setting up your camera to record to SD card/NVR/NAS drive.

Are you looking to setup recording? If so please see the links below for full setup guides for each recording method. If you have already set it up but have encountered an issue it may be worthwile running through the setup once more, to check for any errors or mistakes.

SD card recording

UCAM NVR recording

NAS Drive recording

If you are still seeing an error or it is not working as expected please take a look at the common issues and their solutions in the list below.

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SD card not supported or faulty.

Motion detection page not configured correctly

NAS details not entered accurately.

NVR IP address may have changed.

Incorrect Task Management setup

How can I transfer video clips from an SD card in the camera to my computer?

If you are looking to transfer recordings from an SD card installed in the camera to you computer over WiFi this is limited to one file at a time for practical reasons:

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1) If your SD card had, for example, 128GB of clips it would not only be very cumbersome to transfer that quantity to your computer over your local WiFi but potentially slow down your local network too. As SD cards have very limited file speeds transferring this magnitude of data may also take a very long time to offload.

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2) It is also impractical or unwise to transfer en masse as it would also cause a slow down of the camera’s capabilities for the time while the transfer is progressing, and your camera could miss key motion events from being recorded.

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Solutions? There are a number of options available to you:

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– You can browse the recordings stored on your camera directly from a web browser and check which recordings are important to keep. You can play back the clips in your browser without needing to download to your computer first. Click here for a guide on how to do this.

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– You can set the sd card to auto overwrite so that it automatically deletes the oldest recordings when the card is full, so you don’t have manually delete.

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– You can use a number of tasks in the camera to automatically offload clips from the sd card (before they get overwritten) to Dropbox, your own FTP server, etc.

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– If you really must download everything off the SD card the easiest and quickest way is to take the sd card out and insert directly into your computer (if it supports SD media) and then simply drag and drop the files off the card to your computer.

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These are but a few suggestions. If you need further advice on the full range of recording and playback options do get in touch with our Support Team and they will be delighted to help.

Cannot connect to the camera remotely using the app.

Are you having trouble connecting to the camera using the app on your phone? This may be a p2p error. The camera and app use p2p to connect, if the camera is unable to connect to the p2p server then it will not be viewable via the app. Click here to check and resolve this.

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Has the camera been set to a static IP? We do not recommend setting the camera to a static IP as this is not usually required and can render the camera inaccessible if setup incorrectly. Click here to check this has been setup correctly. 

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Is the UID correct and all in uppercase? If any character in the cameras UID is not in uppercase it will not be able to connect to the app remotely. If this is the case, delete the camera from the app and add it again. For help with this click here for an Android device and click here for an iOS device.

Changed WiFi router or given a new router by your ISP?

If for some reason you have changed/updated your WiFi router your camera(s) will need to be reset to factory defaults and setup again, since the WiFi details and ip addressing on your camera(s) will still be that of your old router.

To reset your camera(s) and start afresh please click here.

NB: Be sure to read and follow the reset instructions carefully to avoid any problems or delay in setup.

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Once reset you will need to setup the WiFi connection again. Please follow one of the guides below to complete this.

PC Method

App Method

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WPS Method, for WPS enabled routers.

Power LED flashing rapidly and camera offline?

A rapidly flashing green power LED usually indicates that the camera’s firmware has encountered an error. This is rare but can occasionally happen after an unexpected power cut (if the camera is in the middle of performing a task), due to incorrect settings in the camera (too many enabled tasks, conflicting settings etc.), or due to a faulty SD card. 

This can usually be resolved with a reset of the camera. To do this first power down the camera and leave it for at least 10-15 minutes, then follow the steps on the page linked below to reset the camera. Note: a reset will clear all changed settings in the camera and revert it back to the defaults.

How to reset the camera

If the reset does not clear the error then you should get in touch with our support team using the “contact us” form as they will be able to advise on the next steps to resolve the issue.

How to install and use Camera Live V1

How to reset a camera.

If you think you need to reset your camera we recommend you first get in touch with us using the “Contact us” form as a reset may not solve your issue and will wipe the camera of any user data, meaning you will need to set the camera up again.

But should you want to reset your camera anyway please use either of the guides below.

NB: When you reset a camera it will reset it to factory defaults (and will lose the WiFi details you currently have set) so you should only perform a reset while your camera is connected to your router with an ethernet cable.

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There are two ways to reset the camera: physically by pressing the hardware reset button or digitally via the camera’s web interface….

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Physical reset procedure

1) Remove all cables connected to the camera.
2) Remove any SD card from the camera.
3) Wait 10 mins.
4) Connect the Ethernet cable to the camera and your router, you should hear a click when the cable is connected.

5) Wait 2 mins.
6) Connect the power cable to the camera.
7) Wait 5 mins for the camera to power up.
8) Locate the camera’s reset button or recess.
For the outdoor camera this will be a button on the underneath of the camera or on the end of a cable.
For the indoor camera this will be a recess on the back of the camera that can be pressed with a paper-clip or similar.
9) Press and hold for 20 seconds and release.
10) Wait 5 mins for the camera to reset ensuring it remains connected to your router with the Ethernet cable throughout.

Then once the camera is reset can you log in to the camera interface using the default username and password which is “admin”

Digital reset procedure

1) Remove all cables connected to the camera.
2) Remove any SD card from the camera.
3) Wait 10 mins.
4) Connect the Ethernet cable to the camera and your router, you should hear a click when the cable is connected.
5) Wait 2 mins.
6) Connect the power cable to the camera.
7) Wait 5 mins for the camera to power up.

8) log in to the camera interface on a PC, see the guide here on how to do this.

9) Go to Setting, Tools, Backup or Reset.
10) Click on Reset, then when it appears click on Reboot.
10) Wait 5 mins for the camera to power up fully, ensuring it remains connected to your router with the Ethernet cable throughout.

Then once the camera is reset can you log in to the camera interface using the default username and password which is admin (in lower case) for both.

As the camera has been reset it will be at the factory defaults once again, so you will need to setup your camera again with the WiFi details, etc. as if from new. You’ll find the details here: http://ucam247.helpsite.io/categories/3646-camera-setup

Forgotten your password or getting a wrong password message?

If a password has been forgotten unfortunately there is no way to recover these as this would compromise the camera security.

The default username and password for the camera will be “admin” e.g.:

Username:     admin
Password:      admin

We recommend trying these first to see if they allow you to login. 

These must be entered all in lowercase and should be double checked as some devices such as iPhones/iPads will set the first letter to uppercase automatically.

When changing the password this should be in alphanumeric characters (i.e. a,b,c… 1,2,3…) only with no special characters or spaces.

If the default password has been changed you cannot recall what you set it to you will need to reset the camera to the factory defaults to regain access. 

NB: When you reset a camera it will reset it to factory defaults (and will lose the WiFi details you currently have set) so you should only perform a reset while your camera is connected to your router with an ethernet cable.

To do this can you:

1) Remove all cables connected to the camera.
2) Remove any SD card from the camera.
3) Wait 10 mins.
4) Connect the ethernet cable to the camera and your router, you should hear a click when the cable is connected.
5) Wait 2 mins.
6) Connect the power cable to the camera.
7) Wait 5 mins for the camera to power up.
8) Locate the camera’s reset button or recess.

For the outdoor camera this will be a button on the underneath of the camera or on the end of a cable.
For the indoor camera this will be a recess on the back of the camera that can be pressed with a paperclip or similar.

9) Press and hold for 20 seconds and release.
10) Wait 5 mins for the camera to reset ensuring it remains connected to your router with the ethernet cable throughout.

Then once the camera is reset can you log in to the camera interface using the default username and password which is “admin”

As the camera has been reset it will be at the factory defaults once again, so you will need to setup your camera again with the WiFi details, etc. as if from new.

To do this take a look at the setup guides in the section below.

Camera is rebooting often

Do you find the camera does not remain online for any length of time? If so this is usually a setup or a hardware error, typically with the SD card or the recording setup. Please take a look at the troubleshooting guides below to help resolve your issues.

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SD card not working.

Too many tasks enabled.

Issues with power supply, outdoor cameras.

Cannot view the video from the app.

If you are having trouble viewing video in the app it is likely due to one of the issues listed below. 

Poor Wifi connectivity

p2p disabled

Privacy mode enabled blocking access to the live feed.

Live feed or playback is jerky and not smooth

The first thing to check will be that the camera has a strong WiFi connection. This can be checked in the app by going to Edit Camera, Advanced Setting, WiFi Setting and should be at least 50-60%. A poor WiFi signal can cause the playback of the live feed to be poor. Click here for advice if the WiFi signal strength is poor.

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If the WiFi connection is strong, the next thing to check will be that the stream setup is set appropriately for your network. The defaults for this are below and can be found by logging in to the camera’s web interface and going to Setting, Camera, Stream Setup.

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The H.264 bitrate should be left at the default of 1536, raising this can cause the camera to send more data than your router can cope with causing a jerky live stream.

The MJPEG stream should not be set higher than the default of 50. This is an uncompressed stream that is used for the cameras motion detection, not for recording or streaming, raising this can cause issues with the streaming as it puts a high load on the camera.

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You should also check that you do not have too many tasks enabled, conflicting tasks can cause issues with the camera’s ability to stream well. You should only have one of task 7, 8, 9 or 10 enabled at any one time. For more information on setting up the task management page click here.

NVR IP address keeps changing.

You have setup and NVR with a camera successfully however it stops recording after a short time.

This may be due to your router assigning the NVR a new IP address very often. In this case the best way to prevent this from changing and your details in the Storage Setup page becoming incorrect is by setting the NVR to a static IP address.

To do this please take a look at our setup guide for Setting the NVR to a Static IP address.

Having Trouble With WiFi setup?

Does your WiFi use older WEP Encryption? If so click here

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Not getting a wireless connection where you have placed your camera? Click Here for more information.

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Why add cameras to an NVR?​

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Before you start…​

Before anything, to be able to add your IP cameras, you need to make sure that:
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How to connect an IP camera to a Hikvision NVR 5

How to add your cameras using the V5 GUI…​

Step 1:​

Open a web browser and enter the IP address of your NVR in the address bar. If you are not sure what this is, use the SADP tool to find it.​

Step 2:​

Log in to the NVR using the “admin” username and password you have set on it.​

Step 3:​

Go to: Device Access > Device Configuration > PoE Settings​

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If you are connecting your camera via the Plug-and-Play method, then make sure that Network Camera Plug-and-Play is enabled on the POE port you will be connecting the camera to on this page.​

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For any camera with a cable run under 100m, leave the Network Cable Distance as Short Distance.​

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If you are connecting your camera manually by IP address, disable the Network Camera Plug-and-Play option for the channel that you plan to add the camera to.​

Step 4:​

Go to: Device Access > Device > Video Device​

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For any Plug-and-Play camera, just make sure that it is in its inactive default state and then connect it to the port you reserved in step 3. After 20 seconds or so, the camera Status should turn to Connecting and then Online (you may need to click on Refresh to see this).​

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For Manually added cameras, if you can see the camera in the List of Online Devices section, then just tick the box for the camera and then click + Add to Device List, which will then automatically add it to one of the channels you disabled Plug-and-Play on in the last step.​

Alternatively…​

Click on +Add at the top of the page and fill out the fields as follows:​

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IP Address: Enter the IP address of your camera, using the ‘Test’ button to verify there is a camera at that address. ​

Device Name: This can be anything you like, as it is the name the camera will show with on your NVR. ​

Protocol: Select the camera’s manufacturer from this list, or failing that, use the ONVIF protocol (your camera will need to have ONVIF enabled for this to work). ​

Management Port: Enter the Server port set on the camera, which you can find in the SADP tool or in Network>Basic Settings>Port in the camera’s web browser interface. If you haven’t changed this, it is usually 8000 by default. ​

User Name: “admin” or the username of any other users set up on that camera. ​

Password: The password set with that user on the camera – if this is the same as the ‘Default Activation Password‘ you have set on the NVR, then you can tick this box instead. ​

Transfer Protocol: ‘Auto’ is normally best. ​

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When these are completed, click OK.​

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Your camera should then appear in the list of devices with an assigned channel, and an Online status, meaning it has been successfully added.​

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Extra tips…​

How do I reset my Hikvision device to factory settings?

In some cases, you’ll need to reset your Hikvision device to its inactive factory state. This could be if you’re passing the system on to somebody else; if you’ve forgotten your password; or simply if something has gone wrong during the configuration, meaning you need to start afresh.

There are a couple of ways of doing this, the method you’ll use depends on whether you have a password to log into the device.

Please see the simple steps for doing each below:

Via the device’s backend in a web browser or iVMS-4200:

If you are able to log into your device’s configuration menu in iVMS-4200 or the web browser interface, then the easiest way to reset it is on the Upgrade & Maintenance page here. The steps below show you how to find this page in both interfaces.

Step 1:

iVMS-4200:

In a web browser:

Step 2:

In both iVMS-4200 and a web browser:

Factory reset by using the device’s pushbutton:

On the majority of Hikvision’s newer camera models, there will be a pushbutton on the camera which will allow to carry out a hard reset without needing to log into it. This is most useful when you have forgotten your password, as it allows you to set a new password on the camera while avoiding much of the faff involved in doing this through the SADP tool.

Step 1:

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Step 2:

1. Disconnect the camera’s power supply.
2. Press the reset button and keep it held down.
3. Restore the power supply while continuing to hold down the button.
4. Keep the button pressed for a further 10 seconds.
5. Release the button and wait for the camera to reboot.

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The app’s home screen allows you to see all your cameras’ latest activity at a glance, so you can quickly identify any potential security threats. The events gallery allows you to view all your cameras’ events at once or individually, making it easy to track activity over time.

With quick access to live streaming, you can now monitor your property in real-time, giving you peace of mind when you’re away. The app also provides important information on each camera’s status, allowing you to better manage and maintain your cameras.

The VOSKER® Sense AI Tools ensures that you receive notifications that matter to you. With advanced motion detection, you can customize alerts to receive notifications on your phone only when a person or vehicle is detected. This feature also reduces false notifications, so you’re not constantly bombarded with unnecessary alerts.

VOSKER cameras use 4G-LTE cellular network and are not compatible with Wi-Fi. To activate your camera with the supplied SIM card, you’ll need a VOSKER data plan, and you’ll need one plan for every camera on your account.

Take your surveillance efforts to the next level. Download the VOSKER mobile app today and experience the ultimate in remote area monitoring.

ACCESSING YOUR ACCOUNT

Use your login credentials to access your VOSKER account from the web browser. To access your account from your mobile, you will need to download the VOSKER app from Google Play Store (Android) or Apple App Store (iOS). You can modify your personal information or add other cameras to your account from either the web browser or the mobile app. You can also add other users, however, you must share the same email address and password.

HOW CAN I BUY A PLAN?

If you are using an Android phone, you have the option to purchase a plan either from your VOSKER mobile app or from the web browser.

For iOS users, you will need to access your VOSKER account from the web browser to purchase a plan.

VOSKER MOBILE APP :
To purchase a plan from your VOSKER mobile app,

VOSKER WEBAPP :

Once you login to your account, follow the steps below to purchase a plan:

*Remember that you can save up to 10% when you select a yearly plan!

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VOSKER APP setup and User guide

HOW DO I HAVE ACCESS TO THE FREE PLAN?

V150
V150 comes with a 7-day free trial of our Elite plan that will give you unlimited photos and 40 HD photos for those 7 days. After your trial period is over, you’ll need to purchase a plan in order to keep receiving photos in your VOSKER mobile app. Photos will still be saved to the MicroSD card of your camera.

V200 and V100
You will receive a 30-day free trial of the Elite Plan where you will be receiving unlimited photos and can request up to 40 HD photos. After the first 30 days of activation on the unlimited plan, your camera will automatically transfer to the free plan where you will receive up to 100 photos a month. You can purchase a paid plan any time after the 30-day trial period is over.

HOW CAN I DOWNLOAD HD PICTURES ON MY PHONE?

Users are now able to get HD versions of their most valuable photos upon request through the VOSKER App or the VOSKER web App*. Each plan has a limit of HD photos to download per month.
*except for the FREE plan

On the right top corner of each of your pictures you will find an HD icon. Click and your picture will start uploading.

View of the Mobile App:

HOW TO CHOOSE THE RIGHT TRANSMISSION PLAN FOR MY SECURITY CAMERA?

Cellular security cameras are great for monitoring your property remotely. A notification pops on your phone, and you see somebody lurking around the construction site, the farm or the marina.

This system relies on the data plan you will pick and the number of photo alerts included. But how do you know how many alerts you will need? We listed points to consider when buying your data plan.

Photo count

First, consider how many alerts you expect the security camera to send in a month. Since the data plan works off of a monthly allotment, having a rough estimate based on the 7-day free Elite trial is a good place to start.

Location may come into play. The number of photo alerts may vary if you installed the camera in an empty yard or at a busy security gate. How many times will people or vehicles pass in front of it daily? Also, consider other elements moving in front of the camera, like animals, objects, and weather conditions.

Settings

On top of this first estimation, you must factor in your camera settings preferences in the VOSKER app.

How many alerts are you ready to miss?

The camera saves photos on the memory card when you reach the monthly photo alerts. You will no longer receive any alerts in the app until the photo count is reset in the next monthly cycle or unless you upgrade the plan. It all comes down to your tolerance of missing information.

Test it

A great way to evaluate your needs is to get a monthly Elite plan for your newly installed camera. Test the settings to fit your objectives and monitor the photo count. Once the setup is steady, and you get a good idea of the photo alerts, it is time to pick the best plan and frequency.

Remember: you can save 10% off the monthly fee by purchasing the data plan annually.

Flexible

You may use your security camera at different locations or for different purposes within a year, affecting the number of photo alerts you need. Remember, you can upgrade or downgrade a monthly data plan*. It is also possible to suspend its auto-renewal if you need a break.

You now have all the tools to make the best decisions for your surveillance solution.

*Annual plan can only be upgraded with extra charges.

WHAT CAN I DO TO INCREASE MY PHOTO QUALITY?

Understanding the different features and specifications of the VOSKER cameras can help you choose the right camera at different locations on your property that will give you optimal photo quality. If you intend to set up the camera in a place where the objects are moving fast, choose a camera with a faster trigger speed to ensure the camera activates and captures the photo before the object moves out of the frame. Cameras that have a larger motion detection range are a better choice when you want to set up the camera over larger areas.

Here are a few things that you can do to improve the quality of your photos:

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WHY DOES THE RESOLUTION ON MY PHOTOS SEEM TO BE LOW?

The photos that your camera is sending have been compressed to facilitate the transfer. You will find the best photo quality directly on the SD card inside your camera. You can also get HD versions of your most valuable photos upon request through the VOSKER App or the VOSKER web App*. Each plan has a limit of HD photos to download per month.

On the right top corner of each of your pictures, you will find an HD icon. Click and your picture will start uploading. *except for the FREE plan

WHY DO MY PICTURE COLORS LOOK WRONG?

If the color of your photos looks different than normal, E.g., Pink or Black photos, check the following:

CAN’T LOGIN TO MY VOSKER ACCOUNT.

If you are having issues logging in to your account, verify the following:

STEP 1

STEP 2

STEP 3

If following the steps above did not resolve your issue, please contact VOSKER support team for assistance.

HOW TO CHANGE MY CAMERA SETTINGS FROM THE VOSKER APP

To change your settings for your VOSKER camera, navigate to the “Settings” tab. Make sure to choose the correct camera from the dropdown option at the top. You will see 3 sections: Basic, Cellular Setup, and Advanced Options. You can change the settings under these sections according to your preference and select the “Apply Changes” button to save the settings.

Note: Our cameras communicate with our servers based on the frequency set in your settings. For example: If your Transfer Frequency is set to 2 times a day, this means that your camera will communicate with our servers 2 times a day.

VOSKER SENSE

VOSKER SENSE is a tool that uses artificial intelligence and enables you to easily differentiate between a human and a vehicle in a photo. All our plans, except the Free plan, include VOSKER® AI Tools. So, make sure you are on one of our paid plans. To use this feature,

HOW TO DELETE CAMERA FROM ACCOUNT

HOW CAN I SHARE MY PICTURES WITH SEVERAL PEOPLE?

WHAT IS THE RESOLUTION OF THE TRANSMITTED PHOTOS?

V200

V150 and V100

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Here are some of the benefits of using wireless IP cameras:

However, there are also some drawbacks to consider:

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Deep Dive into Wireless IP Cameras: Advantages and Considerations

Wireless IP cameras offer a compelling solution for home and business security, providing the benefits of traditional IP cameras with greater installation flexibility. Let’s delve deeper into the advantages and considerations when choosing a wireless IP camera system.

Advantages:

Considerations:

By understanding these advantages and considerations, you can make an informed decision when selecting a wireless IP camera system that perfectly caters to your specific security needs.

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Add device

Video：

Hiseeu Wireless PTZ Camera Guide v1

Read Also : The Ultimate IP Camera Guide v3

1, It makes a beep after reset the camera, open the App, click “+ Add camera” –scan QR-code on the camera.

2, Click “Device light is blinking”—Next, then connect your home wifi.

3, Select your home wifi (the camera only support 2.4Ghz wifi, not support 5Ghz), click “next”.

Note: The wifi name and password don’t including special character and the wifi password don’t over 12 character.

You will get a QR code on your mobile phone, aim the QR code of the mobile phone at the camera lens at a distance of 4-5FT.

when you hear the prompt voice, click the blue button below, wait for device to connecting successfully, then edit the device name.

Add device with network cable

1.Please using the network cable connect camera to your router, then click “other ways to add”—More ways to add–select “LAN scan”.

2.It will search device automatically, when find device, click Add. You don’t need to input any password, just click “Confirm” on upper right corner.

3.After add successfully, please click setting icon–click Advanced settings.

4.Connect new WiFi–select your home WIFI and input password–Confirm. Then unplug network cable.

Add Device Via Camera Hotspot

1, Please click “Add camera”—other ways to add—Connecting camera hotspot to add.

2, Check “Device light is blinking” and click Next, then connect your home wifi, and click Next again.

3, Click “Go to settings” to connect camera hotspot, find hotspot IPC*********, input password”11111111”.

It doesn’t matter if it showing not network, just click ok, then go back to app.

4, Finally, wait for device to connecting successfully, then edit the device name.

The camera often offline

1, Check whether the camera antenna is vertically upward.

2, please confirm the distance between the camera to your router, it better within 30FT, if the distance too far, the camera will offline.

3, If still offline, please give your camera version, we will give you a firmware to upgrade camera, it can enhances the camera’s signal.

Camera can’t connect to wifi

1, please confirm wifi is 2.4G or 5G, the camera only support 2.4G. And wifi password cannot exceed 12 characters.

2, if it is 4G wifi, please place the camera next to the router, then press the reset button for 6 seconds to add device again.

3, or you can connect the camera to your router with network cable, then switch to wirelessly connection.

How to using PTZ function on NVR?

1, please left click your mouse, you will see a smart menu below, click PTZ control.

2, click the arrow direction to move the camera.

Please note, if your camera is digital camera, you can’t zoom in or out in this interface, it only suit for optical zoom camera.

You need to go back to main menu, left click mouse again, click zoom in, then roll you mouse to zoom in.

but when you zoom in, the camera image will blur.

How to share the device to other one?

a, Please go to the app–click “Share” icon–select permission and effective time.

b, after click complete icon, you will get a QR-code.

Please note that another phone must first download the application “esecloud” and then register a new account. One account cannot log in to two mobile phones at the same time.

Unable to hear camera sound

If “x” is displayed on sound option, it is not turned on, you need to turn on first.

If still can’t hear sound, please go to setup interface—recording settings—verify that the “Record Sound Switch” option is enabled.

How to connect the camera to Alexa?

 This is the link about how to connect the camera to Alexa, please refer it.

https://www.amazon.com/vdp/02b7820dd64d4ad6a457fcfd8638e830?ref=dp_vse_ibvc1

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If Alexa showing “Live view not supported”, please don’t worry, this is Alexa app issue,

Actually it can view camera on Echo Show. Write your article here

How to setup motion tracking

If you add camera to NVR, please go to video detection to check whether your nvr support motion tracking.

Usually, NVR not support motion tracking, you need to add camera to the app Eseecloud, then add to NVR, so that you can setup motion tracking on the app.

1, Into device—click setting icon on upper right corner—go to smart detection alarm—enable motion tracking option.

How to set preset position cruise

1, go to setting interface—ptz control—cruise mode—select preset position cruise.

2, go back to record interface–click Preset–add more than two different positions–go to More–click cruise.

After setting successful, the camera will cruise within the preset position range.

Camera not recording after install SD card

1, Please go to setting interface–Storage setting–local storage space–check the status of the SD card.

2, SD card is in normal status, please check if SD card capacity is full, and then format the SD card.

3, If showing no SD card, please take the SD card out and insert it again. (Please keep the power off before inserting the SD card)

Alexa not skill Eseecloud

1, Please check if you have enable Alexa option on the app, click setting icon, advance settings, Alexa service authorization.

2, you need to login Eseecloud account with phone number or Email address, If you use third-party software to log in to Eseecloud, such as Google, you cannot log in to Eseecloud on Alexa

Please note, If Alexa can not find camera, please check if you have setup a name for camera.

Eseecloud Cloud Service Fee Standard

upgrade the ptz camera to new version.

We have upgrade our ptz camera version, you can scan the QR code to add the device without connecting camera hotspot.

and you can add the camera to nvr directly, don’t need to input password.

1) connect the camera to the same network as your computer with a network cable, then download a tool to search your camera IP, copy firmware to your computer. this is the link of tool.

http://download.dvr163.com/tool/IPCamSuite-1.2.26.8.zip

after you dowaload the tool successfully, please open it and click refresh to find the camera ip. upload the firmware and click upgrade. Write your article here

 please note, when upgrading the camera, please do not unplug the power or reset the camera, otherwise the camera will crash.

if you want to upgrade your camera version, please email johnny@hiseeu.com to get a upgrade firmware.

Fixed-point cruise on NVR

1) Right click the mouse–system setup–channel setup–PTZ setup. select correct channel. Add first cruise point,

2) click add to set first position (the default is 1, which does not need to be changed),

3) then click preset box select 2–add, add multiple cruise points in this way. You also can select “keep time” you want, preferably in five seconds or more.

4) And then click “?” question mark into the PTZ control interface–click PTZ control option to set first position, then click store.

5) change the preset box to 2, adjust the camera lens to second position–store

6) right click anywhere –return to the PTZ setting interface–apply—ok.

After connect to mobile phone, camera showing “wrong password” on NVR.

If you are adding camera to your mobile phone through camera hotspot , it will generate a random password.

1, Go to app Eseecloud, click three points icon on right upper corner, click edit. Fast click 6 times on blank area,

you will see random password.

2, Go to NVR, right click mouse—video manage—manial edit.

3, select channel—input random password, click ok,

If still showing connecting fail, please click match code to match camera.

The camera will turn to the wall or the ground

1. Please confirm whether to manually rotate the camera lens. If so, the camera will not return to its original position after restarting or automatic tracking.

please unplug the power adapter, then plug it in again, click PTZ on the mobile app or NVR to control the camera lens.

2. If you do not turn the camera manually, please tell us your camera ID number and version information, and we will feed back to our technical support.

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Network Setup for NVR/DVR/IP Camera before adding to Guarding Vision

The Following network settings must be checked before adding the device to Guarding vision App.

Method 1: From NVR Local menu

Step 1: Right Click on the NVR Monitor and select “Menu”.

Step 2: Select “Configuration” from the Menu options.

Step 3: Select “Network” and check the option “Enable DHCP” Click “Apply”

Step 4: Make sure your NVR/DVR obtained an “IPV4 Address” and “Preferred DNS Server” values automatically. If not, check your network settings and make sure your device is properly connected to your network router or switch.

Step 5: Select “Platform Access” and check “Enable”.  You will be taken to the service terms window.

Step 6: Create a “Verification Code” check the “Guarding Vision service terms” click “OK”.

Step 7: Click “Apply” to apply the settings. The status will change to “Online”. The QR Code being displayed on your device “Platform Access” page can be scanned with Guarding Vision app to add the device into your App. To proceed with adding the device into the app scroll down to “Adding NVR/DVR to Guarding Vision App”.

Method 2: From the NVR/DVR/IP Camera Web page.

Step 1: Input the IP address of the NVR into the address bar and login with the credentials.

Step 2: Go to Configuration  Network  Basic Settings

Adding the NVR/DVR to Guarding Vision App

Method 1: Using the QR Code

Download and install the Guarding vision app on the Mobile. Register and Create a Guarding vision account on the App.

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Step 1: Tap on the “+” to add a new device. Select “Scan QR Code”. Scan the QR Code displayed on the NVR’s Monitor.
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Step 3: Scan the QR code from the device sticker or Login to the device Local Menu and go to Menu  Configuration  Network  Platform Access to access the QR Code.
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Method 2: Add Device with Serial Number
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(Only the last 9 digits of the serial number are needed to add the device into the App.)
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Step 1: Tap on the ‘+’ icon and select “Manual Adding”
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Step 2: The serial number can be accessed from the device sticker. To access the serial number from the web config, go to Configuration  System  System Settings  Basic Information
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(Refer to the figure below)
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Step 3: Once the “Manual Adding” Option is selected, You will be directed to the Add device page with “Serial No.” Input the serial number and click on  to save.

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Step 4: Click “Add” to add the Device.
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Step 5: Input the Verification Code that was created and click “OK”.
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(You can find the code from the device web Config. Go to Configuration  Network  Advanced settings  Platform Access.)
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Step 6: Tap on “Next”. Create a Device name in the “Edit Alias” page. Tap “Save”
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Step 7: Tap on “Guarding Vision” at the bottom of the app to see your device listed. Tap on the device name to view the cameras connected to the device.
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How to Change Camera names on the App
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• Slide the device name to the left to view the settings and share icons.

• Tap on the  Settings icon.

• Tap on “Linked Camera”

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• Click on the Edit icon and input a desired name to the camera and Tap “Save” icon.

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Guarding vision Setup from browser (www guardingvision com)

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Step 1: Open browser (Internet explorer/Chrome) and input the address www.guardingvision.com. And click on “Register” to register for a new account.

Step 2: In the registration page, input the mandatory credentials and select “Email” for registering with email or “Country Code” for registering by a phone number.

Step 3: Once the account is created, select “Device Management” and select “Add” to add a new device.

Step 4: In the “Add Device” pop-up window, input the device serial number (Last 9 digits of the serial number found on the device sticker) and click on “Search”.

Step 5: If the platform access is enabled on the device, then you should see the device on the “Add device” window. Click on the ‘+’ icon for the device. Click on the link for Enabling “Platform Access” https://app.box.com/s/ftj2keo6pvvvkpif9ukquyp7jrvhktwx.

Step 6: Enter the verification code found on the platform access page of the device. Click “Add”.

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Step 7: Click “OK”. Now the device should be added into the Guarding vision account. To view video stream, download the Guarding vision ass on your mobile phone and login with the account credentials just created.

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Sharing the device:

To share the device with another Guarding vision account, click on the “Share” icon next to the device name

Select “Email” for sharing by email or select “Mobile Phone Number” to share by mobile number. Click on the check mark next to the device and click “Share”.

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Initialize/Setup SD Card from Guarding Vision App

SD Card Setup for IP Camera from Guarding Vision

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Purpose:

This document provides instructions on how to initialize a brand new SD card that is inserted into the IP Camera.

(Note: When a brand new SD Card is inserted into a IP Camera, it has to be initialized/formatted before it can start recording data)

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Steps to Initialize/Format the SD card

Step 1: Open the app, Select ‘Guarding Vision’ on the bottom left and slide the device name to the left and select the icon.

Step 2: Once in the device settings page select ‘Storage Status’

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Step 3: In the storage status page, select ‘Memory Card’, which will take you to the ‘Initialize Storage’ page.

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Step 4: In the initialize storage page, select Initialize. This will format or initialize the sd card and the sd card should be ready for recording.

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Reset device with Guarding Vision

Reset NVR using Guarding Vision

Purpose:

The purpose of this document is to be able to reset an NVR with the vuarding vision account.

Currently Supported HINO devices:

NVR532P16-I4

NVR516P16-I4

NVR732-I8

NVR764-I8

Required Firmware:

V4.1.65 or above

Initial setup for enabling Password reset from Guarding Vision

Step 1: During the initial device setup, make sure the “Reserved Email Settings” option is checked.

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Step 2: Since the Reserved email settings option is enabled, the following screen as shown in the figure below should appear. Input the email that you wish to receive a password reset verification code.

(Note: Please enter a valid email)

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Resetting password from the Guarding Vision App

Step 1: On the NVR login screen, click on “Forgot Password”

Step 2: On the following screen as shown in figure below, select “Verify by Reserved Email” and click “OK”

Step 3: You will be brought to a screen with QR Code.

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Step 4: Open the Guarding vision App on your phone and go to More  Reset Device Password.

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Step 5: Scan the QR Code shown on the NVR screen. You should see a message as shown in the figure below.

Step 6: Check your email to find the verification code and enter the code in the field provided and click on “OK”.

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Platform Access for Guarding Vision Offilne Issue

Guarding Vision Offline Issue

Purpose:

This document provides steps to fix the Platform Access “Offline” status issue on your NVR/DVR.

Solution:

The most common cause for “Offline” status is when the “Preferred DNS Server” space is empty. Follow the steps below to fix this issue.

NVR Local menu

Step 1: On the monitor connected to the NVR, Right click and go to Menu  Configuration  Network  General

Step 2: Enter the “Preferred DNS server” address as 8.8.8.8

(Note: If “Enable DHCP” is checked, you can check the option “Enable DNS DHCP” which will let the NVR/DVR pullup its own Preferred DNS Server)

Step 3: Click “Apply”. The device might take a few seconds before applying the new values.

Step 4: Now go to Menu  Configuration  Network  Platform Access. The status should show “Online”. The device might take up to 60 sec before showing the new status. Click “Back” wait 60 sec and check the status again.

(Note: You can scan the QR code on your “Platform Access” page to add the device directly to your Guarding Vision App.)

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Guarding Vision Quick Setup

Guarding Vision Setup Instructions

Setting up the DVR/NVR

Step 1: On the DVR/NVR screen, right click Select Menu  Configuration  Network.

Step 2: Under “General” input the “Preferred DNS Server” as 8.8.8.8 as shown in the figure below.(If you have “Enable DHCP” and “Enable DNS DHCP” option on this page selected, then you do not have to perform this step)

Step 3: Select “Platform Access” and check “Enable” and create a verification code. Click “Apply”.

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(Note: The QR code displayed on the platform access page can be used to add the device into the guarding vision app.)

Adding the device on Guarding Vision App.

Step 1: Tap on the “+” to add a new device. Select “Scan QR Code” to scan the QR code being displayed on the NVR monitor. Input the Verification Code that was created under “Platform Access” in the NVR.

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Step 3: For Manual Adding, input the “Serial No”. For QR code, Scan the QR code from the device sticker or the QR code displayed on the NVR. (Note: You can also scan the QR Code you see on the monitor. Refer to Step 3)

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Guarding vision sharing and registering

Guarding Vision ‘Register’ ‘Login’ and ‘Share’

Registering on Guarding vision

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Option 1: Tap on the “register” option. Now in the Register page enter the Mobile Phone number and tap on “Get Security Code”. You will receive a code by “Text”. Input the code you just received and complete the process.

Option 2: Tap on “Register by Email Address” for registering by email. You will receive the security code to the email address entered.

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How to select Login options on Guarding vision

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To Login using a mobile number, tap on the “Login by Mobile Phone Number” option. Now input the phone number and password and tap “Login”.

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Sharing a device on Guarding vision

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Method 1: Sharing from the Primary account

On the Primary account, swipe the device name to the left to access the “Share” Icon. Tap on the Share icon. This will take you to the “Recipient” page.

In the “Recipient” page enter the email or phone number of the user you want to share the device.

When sharing, make sure the Phone number/email/username are entered as shown in the account details.

Finding Account Details:

On the bottom of the app, Tap on “More” and select “Account Management” to view the Account details like Username, Email address(if used to register) and Mobile Phone Number (If used to register).

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Add Stand alone device to Guarding Vision

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Adding a Stand Alone IP Camera to Guarding Vision App

Step 1: Log in to the IP Camera with internet explorer and Go to Configuration  Network  Advanced Settings  Platform Access

Step 2: Check the “Enable Option” you will see a pop-up window asking to create a verification code. Enter the desired verification code and click “OK”

Step 3: You can view the verification code by clicking on the eye lid icon.

Step 4: Click “Save” and refresh the page. The status should turn from offline to online.

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Step 5: Now you can add the device into guarding vision by entering the las 9 digits of the serial number which can be viewed by going in to

Configuration  System  System Settings.

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Step 6: Open the guarding vision app on your mobile device and register for a new account.

Step 7: Click on the ‘+’ sign on the top right corner of the app and select manual add for serial number or QR code to scan the QR code on the device sticker

(Note: Playback can be viewed on the App for IP Cameras that support Micro SD Card)

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Add Device with Static IP into Guarding Vision for Local Access

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Add IP Camera to Guarding Vision with Static IP Address

Purpose: This document provides instructions on how to find and add a IP camera with static IP address into the Guarding Vision App.

Note:

Method 1: Adding an online device in the local network

Step 1: Open Guarding vision App and select “Guarding Vision” on the bottom of the App. Click on the “+” icon on the top right to access adding menu.

Step 2: From the Add menu, select “Online Device”

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Step 3: In the online device list, tap the device you want to add. You will be taken to a details page.

Step 4: The details page shows you the info of the device that you just selected.

(Note: Select the “Add Device to Guarding Vision Server” option available under the “Add” button for remote access over cloud. For this, the device should be connected to the network and  the “Platform Access” option should be enabled from the local menu/web menu for NVR/DVR. For a IP Camera, the “Platform Access” should be enabled from the web menu.)

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Step 4: in the “Add Device” page, input the Username and Password for the device and click  on  icon on the top right corner to save the login credentials and finish adding the device.

The device should be added to your App.

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Method 2: Manual Adding option

(Note: Using this method, you can add a portforwarded device with a public IP address.)

Step1: Open the App and click on the “+” icon on the top right to access the add menu. Select “Manual Adding”.

Step 2: Select “IP/Domain” to change the adding type.

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Step 3: Create a name for the device by typing in the “Alias” option.

• Input the “IP address” of the device and the login Credentials. Tap on  icon on the top right to save the values entered.

(Note: If you have a device with a port forwarded IP address, you can enter that public IP address in the address space with the device login credentials.)

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Since you can’t keep track of everything all at once while driving, a quality dash cam can be a valuable tool for new and experienced drivers. By recording the road in front of your vehicle, a dash cam can provide important information for authorities and insurance companies in the event of an accident or collision. 

Some models also record the interior of a car to monitor distractions and driving habits, making them great for parents of teen drivers or caretakers of elderly family members. Others include a second camera unit for mounting on the back of a vehicle to give you almost 360 degrees of recording. Many dash cams also use night vision to record at night and motion detection to automatically record movement and activity while your car is parked. 

What is the best dash cam right now?

I chose the Vantrue N2 Pro as the best dash cam you can buy right now for its support of high-capacity microSD cards for more video storage, inclusion of a front and rear camera, and up to 1440p recording resolution. You can keep reading below to find out more about the Vantrue N2 Pro as well as my other picks for the best dash cameras.

Best dash cams of 2024

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Vantrue N2 Pro

Best dash cam overall

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Vantrue N2 Pro tech specs: Resolution: 1440p | Night vision: Yes | Motion detection: Yes | Storage: Up to 256GB microSD card | Power source: 12V adapter, hardwire kit | GPS: Optional | Viewing angle: 170 degrees front, 140 degrees interior | Viewing location: Front, interior

The Vantrue N2 Pro is an excellent dash cam for new drivers as well as drivers looking to upgrade their current dash cam setup. It features a front-facing camera and an interior-facing camera, so you can record both the road and passengers as you drive. The front camera captures video in 1440p resolution at 30 frames per second, while the interior camera records in 1080p at 60 frames per second. You also can change the front camera to 1080p/60fps for smoother playback at faster driving speeds. 

For power, you can either use the included 12V adapter or purchase a hardwire kit to connect the camera to your car’s battery for nearly unlimited runtime. The front camera uses infrared night vision to capture clearer images in the dark and even has a 24-hour parking mode, which uses motion detection to only capture footage when something moves near the car.

It supports microSD cards up to 256GB for storing videos, and the camera records in loops, so you never have to worry about offloading old videos. The camera will automatically overwrite old videos when the card is full. The built-in G sensor automatically detects when a crash or other accident happens and stores relevant video for later viewing. There’s also an optional GPS unit you can buy for accurate location tracking to help emergency services get to you faster in the event of an accident.

Verified customer reviews on Amazon agree that the night vision feature of the Vantrue N2 Pro does a great job of letting you see pedestrians, animals, and road hazards in the dark. They also agree that the system is easy to set up.

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Nexar Beam

Best dash cam under $175

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Nexar Beam tech specs: Resolution: 1080p | Night vision: No | Motion detection: Yes | Storage: 32GB | Power source: 12V adapter | GPS: No | Viewing angle: 135 degrees | Viewing location: Front

If you’re looking for a dependable dash cam that won’t break the bank, the Nexar Beam is an excellent option. This dash cam retails for less than $175, while still giving you awesome features like motion detection recording. 

The front-facing camera captures video in 1080p for clear images, and the included 32GB microSD card can store up to 4 hours of dash cam footage. You also get unlimited free cloud backup storage for video, so you can have them on hand for insurance purposes if needed. And no need to worry about offloading video on a regular basis — the Nexar Beam automatically loops and overwrites old video when the card is full. 

With the companion smartphone app, you can set up automatic updates for the camera so it’s always ready to go. You also can use the app to create detailed collision reports, complete with G force, speed, and location information as well as related videos. 

If you forget where you parked your car or if it gets stolen, the app provides detailed location info so you can get your vehicle back safely. It even sends out SOS messages to emergency contacts in the event of a crash so that you can get help faster. The best part? There’s no monthly subscription fee. The cost of the dash cam covers your lifetime usage of the app and its features. ZDNET’s own Eileen Brown got to go hands-on with the Nexar Beam, and loved the companion app for being easy to connect to the camera and customize features.

And verified customer reviews agree with her, noting that the companion app allows you to create a cloud backup for recordings (for a fee).

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Garmin Mini 2

Best dash cam for memory

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Garmin Mini 2 tech specs: Resolution: 1080p | Night vision: No | Motion detection: Yes | Storage: Up to 512GB | Power source: 12V adapter | GPS: No | Viewing angle: 140 degrees | Viewing location: Front

If you drive a commercial truck or for a ridesharing service, you need a dash cam that can store dozens of hours of video, since you may not have reliable or frequent access to a computer to offload footage. 

The Garmin Mini 2 supports microSD cards up to 512GB, which allows your dash cam to store almost 31 hours of 1080p video. The large capacity makes it great for road trips, long-haul trucking, and full-time rideshare drivers. The camera is also incredibly compact, measuring just 2 x 1 x 1 inches, so it won’t obstruct your view while you’re driving. 

The Garmin Mini 2 uses built-in voice controls for hands-free use, so you can start and stop the dash cam record while driving without taking your hands off the wheel or your eyes off the road. You also can remotely access the dash cam with your smartphone for live video streaming, allowing you to check on your vehicle while it’s parked. In parking mode, the camera uses motion detection to automatically start recording when it senses movement.

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Vantrue N4

Best multi-view dash cam

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Vantrue N4 tech specs: Resolution: Up to 4K front, 1080p interior and rear | Night vision: Yes | Motion detection: Yes | Storage: Up to 256GB | Power source: 12V adapter | GPS: No | Viewing angle: 155 degrees front, 165 degrees interior, 160 degrees rear | Viewing location: Front, interior, rear

With three different cameras, the Vantrue N4 allows you to get almost 360 degrees of video coverage for your car while you drive. The main camera records the road in front of your vehicle as well as the interior, while the second camera can be mounted on the back of your car to record behind you. 

When used by itself, the front-facing camera can record up to 4K resolution at 30 frames per second for smooth playback. And when used with the other two cameras, it still records in 1440p while the interior and rear cameras record in 1080p.All three cameras are equipped with night vision for recording in the dark as well as motion detectors for capturing video when motion is sensed around the parked car. The built-in G sensor automatically detects when you’ve been in an accident or when something hits your parked car, saving recordings for evidence. 

The Vantrue N4 supports microSD cards up to 256GB, allowing you to record up to 15 hours of video in 1440p. The camera automatically overwrites the oldest file on the card for loop recording, so you don’t have to worry about clearing out the microSD card. An optional GPS unit is also available to buy, which lets the camera record routes and location information. That can be helpful for parents of new teen drivers as well as family members who want to ensure senior family members are protected on the road.

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Nextbase 622GW

Best dash cam with GPS tracking

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Nextbase 622GW tech specs: Resolution: 4K | Night vision: Yes | Motion detection: Yes | Storage: Up to 256GB | Power source: 12V adapter | GPS: Yes | Viewing angle: 140 degrees | Viewing location: Front 

Being able to give emergency services a precise location in the event of an accident or crash can make all the difference. The Nextbase 622GW is designed to provide video footage of your driving while pinpointing your location. It features integration with What3Words, an app that permanently assigns three random words to every 3-meter square of maps. These words then translate into real-world locations, allowing you to let emergency responders know exactly where you are, even if you don’t have a street address. 

The front-facing camera features a polarizing filter to help reduce glare and washout from bright sunlight. It is capable of recording video in up to 4K resolution at 30 frames per second, though you also can record in 1400p at up to 60fps and in 1080p at up to 120fps for smooth playback even in high-speed-driving videos. You can use the slo-mo function to analyze footage frame by frame, while the built-in image stabilizer reduces picture sway for clearer frames. 

With the camera’s night vision and motion detection, you can record at night and when your car is parked. The dash cam connects to your smartphone via Wi-Fi or Bluetooth to automatically sync and store your video recordings. The built-in Alexa functionality gives you hands-free control and the ability to hear the news, weather, and your favorite music without taking your eyes off the road. 

What is the best dash cam?

My pick for the best dash cam is the Vantrue N2 Pro. Not only does it record what’s on the road in front of you, but it also has a second lens for recording the interior of the car, which is helpful if your car is ever broken into or stolen. Parents of new drivers can assess their teens’ levels of distractions and dangerous driving habits. 

It even has infrared night vision and motion detection to capture images in the dark and conserve battery life. It records in 1440p resolution at 30 frames per second for clean, crisp images. You can also switch to 1080p for a higher frame rate while you’re driving.

*Best price at time of writing. Please note that actual retail price may vary depending on the seller as well as available deals and active promotions.

Which is the right dash cam for you?

The best dash cam for you depends on what you want to record and for how long. There are many dash cams on the market that record the road in front of your car, which is great for providing evidence in case of crashes and accidents. 

Others also can record the interior of your car, which is perfect for parents of teen drivers who want to keep tabs on their distractions and dangerous behaviors. Some dash cams come with a second camera that you can mount in the rear window of your car to record vehicles and the road behind you. 

If you want to keep your car monitored while it’s parked or while you’re driving at night, you’ll want to opt for a model with motion detection recording and night vision for clearer images in dim light and to conserve battery while idle. You’ll also want to choose a dash cam with a high storage capacity so you can properly store several days or weeks’ worth of video.

Some dash cams also require professional installation, since they connect to your car’s battery, computer, and electrical systems to function. While these can be quite expensive on top of installation costs, they’re a good option if you don’t plan on switching vehicles or don’t want to mess with recharging batteries.

What should I look for in a dash cam?

Whether it’s your first dash camera or an upgrade for your current setup, here are a few features to keep in mind as you shop:

How did we choose these best dash cams?

While testing and researching each dash cam featured on this list, I and other ZDNET experts kept these criteria in mind:

Do dash cameras work when the car is off?

Absolutely! Whether it uses your car’s battery or its own rechargeable one, your dash cam will be able to record as long as it has access to a reliable source of power. 

I recommend using a dash cam with motion detection if you’re planning to hook it up to your car battery, so it won’t get depleted overnight. And you won’t have to worry about your dash cam depleting your vehicle’s battery, as it doesn’t require much power. 

You can also avoid this altogether by buying a dedicated battery pack for your dash cam. These also charge when your vehicle is in motion. 

How long do dash cameras keep footage?

It mostly depends on how much storage space you have. A 32GB SD card can store about four hours of 1080p footage before it needs to be overwritten, whereas a 512GB SD card can store up to 24 hours of 1080p video. 

If your dash cam is capable of cloud storage, you can have almost unlimited video storage, since it will upload data to the cloud server to make room for local recording. However, as you go up in resolution, your storage can handle less footage. A 32GB card will only hold about 30 minutes of 4K video, and a 512GB one will hold close to four hours.

That’s why it’s best to have a dash cam with cloud storage. It also comes in handy if you’re involved in an accident and the device incurs damage. 

How big should my dash cam SD card be?

If you only plan to use your dash cam while you’re driving, a smaller SD card will be just fine. A 32GB SD card can hold up to four hours of 1080p video, giving you plenty of storage space for typical commutes or shorter road trips. 

If you want to be able to record video overnight, you may want to invest in a 128 or 256GB SD card to make sure you have enough space.

Are dash cams worth the money?

Yes, they are worth the money. If you’re involved in an accident, dash cams can provide a video recording of what happened, which can absolve you of responsibility if the incident was caused by another driver. 

On that principle alone, it can save you money relative to repair fees and injuries incurred by other parties. It can also keep you from receiving points on your driver’s license. If it shows you’re not at fault for the accident, it can prevent your car insurance premium from skyrocketing. 

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Alibi Vigilant

High-Performance Solutions
for any Security Challenge

Alibi solutions are designed – based on dealer feedback – to deliver the best possible user experience from installation to operations. Alibi Vigilant gear delivers high-resolution video security – from 2MP to 8MP – and flexible channel counts – 4CH to 128CH – to handle projects of all sizes. Alibi Vigilant gear is built with the latest features including Starlight chipsets, powerful video analytics, advanced compression, power-over-ethernet and more. Nearly every Alibi Vigilant product is NDAA compliant and are approved for use on federally-funded projects.

Alibi Hybrid Cloud

COMING SOON

Alibi Hybrid Cloud provides advance system health monitoring capabilities to proactively alert you when your system is not working properly. Additionally, cutting-edge Gun Detection analytics can be enabled to identify and alert if firearms are brandished in the field of view. AI-based analytics helps reduce false alarms by up to 95%.
Our solutions specialists will be on-site to answer any questions.

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Alibi Security Firmware and Manuals 2024

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How to check your Alibi Witness firmware version

The firmware version that has been loaded on your recorder is noted on the large yellow sticker on the outside of your recorder box. You need to compare this version with the latest firmware available on-line by following these instructions.

Download the Alibi Firmware Upgrade Instructions for detailed information.

All available software and firmware downloads can be found on the Alibi Downloads Page.

Tirade WIP Series Firmware Update

As of May 2015, all Tirade WIP series wireless access points feature an updated firmware version, enhancing both performance and stability.

The latest version of Tirade firmware features an upgrade from iPoll to a proprietary iPoll2 transmission mode. iPoll2 transmission mode uses a centralized control scheme and ensures smooth packet transmission of voice, video, and data, and features a smarter polling method than iPoll—polling data more often.

If you have previously purchased Tirade WIP series wireless access points and are adding new units to expand your wireless security solution—please make sure that the firmware matches. Because iPoll2 is a proprietary format, all integrated Tirade WIP devices need to be running the latest version of firmware—to ensure seamless communication between devices.

Below are the Tirade firmware upgrade release notes, along with a link to firmware updating instructions.

NOTE: Before you begin any firmware updates, please read the entire set of instructions for updating the firmware.

Are You Running the Latest Tirade Firmware?

To ensure seamless communication between all Tirade devices, please verify that you’re using the latest (and most secure) firmware, we provide the following resources:

NOTE: NOTE: Upgrading to the latest version of firmware will also allow you to take advantage of new features and functionality that has been added to the software since you purchased or last upgraded your product.

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Alibi Vigilant IP Camera Firmware

Looking for firmware? Find the latest firmware downloads, release notes and firmware instructions for current and discontinued Alibi Vigilant IP cameras in the following table.

IMPORTANT – Alibi Vigilant IP Camera Firmware Update:

We have released a new version of firmware for Alibi Vigilant IP cameras that fixes the ability to reset passwords for IP cameras. If you want to enable this functionality on installed Vigilant IP cameras, we recommend you click the following link to find complete directions to download the new software to upgrade your IP cameras.

Alibi Vigilant IP Camera Firmware Installation Instructions

Alibi Vigilant IP Camera Control 4 Connection Driver

If you have further questions, please contact Technical Support for assistance at 888.858.1442.

IPC_D1202 Firmware for the following camera models.

ALI-FB20-W, ALI-FB20, ALI-FB20-Z
ALI-FB40-W, ALI-FB40, ALI-FB40-Z
ALI-FD20-V, ALI-FD20-VZ
ALI-FD40-V, ALI-FD40-VZ
ALI-FT20
ALI-FT40

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IPC-G6107 Firmware for the following camera models.

ALI-FB80
ALI-PD40-VZA
ALI-FD80-V
ALI-PT40-ZA
ALI-FT80
ALI-PB40-ZA
ALI-PB40-A
ALI-PD40-VA
ALI-PT40-A
ALI-PM40-A

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DIPC-B1209 Firmware for the following camera models.

ALI-FB20-U
ALI-FD20-VU
ALI-FT20-U

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DIPC-B1226 Firmware for the following camera models.

ALI-FB20-AW
ALI-FD20-VAW

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DIPC-B1211 Firmware for the following camera models.

ALI-FB40-U

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GIPC-B6102 Firmware for the following camera models.

ALI-PS40-A
ALI-PT40

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GIPC-B6106 Firmware for the following camera models.

ALI-PF50-A
ALI-PB80
ALI-PT80
ALI-PZ50-ZA

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CIPC-B2302 Firmware for the following camera model.

ALI-PZ51-UZA

ALI-PZ20-LUZAI

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QIPC-B1203 Firmware for the following camera models.

ALI-XB80-ZA
ALI-XD80-VZA
ALI-XT80-ZA
ALI-XF120-A

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QIPC-B6209 Firmware for the following camera models.

ALI-XF120-VAI

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QIPC-B6501 Firmware for the following camera models.

ALI-XF160-UA

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QIPC-B2202 Firmware for the following camera models.

ALI-PZ21-UZA
ALI-PZ40-VUZAI
ALI-PB40-VUZAIE
ALI-PB80-VUZAIE

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CIPC-B2302 Firmware for the following camera models.

ALI-PZ20-ZA

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CIPC-B2302 Firmware for the following camera models.

ALI-PZ20-LZA

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CIPC-B2302 Firmware for the following camera models.

ALI-PZ20-LUZAI

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QIPC-B8701 Firmware for the following camera models.

ALI-XF80-LA

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DIPC-B1216 Firmware for the following camera models.

ALI-FB21-A
ALI-FB21-Z
ALI-FD21-V
ALI-FT21-A

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GIPC-B6202 Firmware for the following camera models.

ALI-FB21-UAI, ALI-FB41-UA, ALI-FB41-UZA
ALI-FD21-VUAI, ALI-FD41-UVZ, ALI-FD41-VU
ALI-FT21-UAI, ALI-FT40-UZA, ALI-FT41-UA
ALI-PB40-UAI, ALI-PB40-UAIE, ALI-PB40-UAIS, ALI-PB40-UZAI, ALI-PB40-VLUAI, ALI-PB40-VLUZAI
ALI-PB50-UAI, ALI-PB50-UZAI, ALI-PB50-VLUAI
ALI-PD40-VUAI, ALI-PD40-VUZAI, ALI-PD41-VUZAI
ALI-PD50-VUAI, ALI-PD50-VUZAI
ALI-PM41-VAI, ALI-PM40-UAI
ALI-PT40-UAI, ALI-PT40-UAIS, ALI-PT40-UZAI, ALI-PT40-VLUAI, ALI-PT40-VLUZAI
ALI-PT50-LUAI, ALI-PT50-UAI, ALI-PT50-UZAI
ALI-PZ50-LUZAIS

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GIPC-B6202 Firmware for the following camera models.

ALI-PB60-UA
ALI-PD60-VUA
ALI-PT60-UA
ALI-PB60-VUZA
ALI-PD60-VUZA
ALI-PT60-VUZA
ALI-PB60-UAB
ALI-PD60-VUAB
ALI-PT60-UAB

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GIPC-B6203 Firmware for the following camera models.

ALI-FB81-UA
ALI-FD81-VUA
ALI-FT81-UA
ALI-PF51-VA
ALI-PT50-VUAIF
ALI-PB50-UAIF
ALI-PB81-AI
ALI-PD81-AI
ALI-PT81-AI
ALI-PB80-VLUAI
ALI-PT80-VLUAI
ALI-XB81-UZAI
ALI-XD81-VUZAI
ALI-XT81-UZAI

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GIPC-B6208 Firmware for the following camera model.

ALI-PF40-LUA

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ANPR-B1103 Firmware for the following camera model.

ALI-XB20-VUZAI-ANPR

Alibi Vigilant Network Video Recorder Firmware

Looking for firmware? Find the latest firmware downloads, release notes and firmware instructions for current and discontinued Alibi Vigilant Recorders in the following table.

NVR-B3111 Firmware for the following Alibi Vigilant recorder models.

ALI-NR320P-8
ALI-NR640P-16

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NVR-B3601 Firmware for the following Alibi Vigilant recorder models.

ALI-NR040F-1
ALI-NR080F-1
ALI-NR160F-2
ALI-NR160P-4
ALI-NR320P-4

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NVR-B3613 Firmware for the following Alibi Vigilant recorder models.

ALI-NR041F-1
ALI-NR082F-2
ALI-NR162F-2
ALI-NR162P-4
ALI-NR322P-4
ALI-NR322P-8
ALI-NR641P-8

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NVR-B3112 Firmware for the following Alibi Vigilant recorder models.

ALI-NR081F-2
ALI-NR161F-2
ALI-NR161P-4
ALI-NR321P-4

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NVR-B5301 Firmware for the following Alibi Vigilant recorder models.

ALI-NR321P-8
ALI-NR640P-8

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NVR-B5101 Firmware for the following Alibi Vigilant recorder models.

ALI-NR1280X-16

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B3506 Firmware for the following Alibi Vigilant recorder models.

ALI-HR161F-2

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B3502 Firmware for the following Alibi Vigilant recorder models.

ALI-HR160F-1

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B3503 Firmware for the following Alibi Vigilant recorder models.

ALI-HR040F-1

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B3519 Firmware for the following Alibi Vigilant recorder models.

ALI-HR042F-1

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B3503 Firmware for the following Alibi Vigilant recorder models.

ALI-HR080F-1

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B3516 Firmware for the following Alibi Vigilant recorder model.

ALI-HR081F-1

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B3520 Firmware for the following Alibi Vigilant recorder models.

ALI-HR082F-1

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B3511 Firmware for the following Alibi Vigilant recorder models.

ALI-HR162F-1

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B3507 Firmware for the following Alibi Vigilant recorder models.

ALI-HR162F-2

B3518 Firmware for the following Alibi Vigilant recorder models.

ALI-HR163F-1

Alibi Witness Recorder Firmware and Manuals

Find the latest software for Alibi security video recorders including ACMS, firmware, power tools, Witness App and Mac and PC component downloads along with release notes and installation manuals.

ACMS Software for Alibi Recorders

Find the latest downloads for Alibi Central Management Software and installation manuals.

Alibi Witness Mobile App

Check out our page for the most current information on the Alibi Witness Mobile App.

Windows Codec Pack

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Mac Web Components

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Alibi Power Tools

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Alibi 3004 Digital Video Recorder

Includes SKUs – ALI-DVR3004H, ALI-DVR3008H, ALI-DVR3016H

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Alibi 1004 Digital Video Recorder

Includes SKUs – ALI-DVR1004E

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Alibi Hybrid Series Video Recorder

Includes SKUs – ALI-HVR3004H, ALI-HVR3008H, ALI-HVR3016H, ALI-HVR5016H, ALI-TVR7032H

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Alibi 3000 Series Network Video Recorders

Includes SKUs – ALI-NVR3004P, ALI-NVR3008P

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Alibi 3100 Series Network Video Recorders

Includes SKUs – ALI-NVR3104P, ALI-NVR3108P

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Alibi 3304 Network Video Recorders

Includes SKUs – ALI-NVR3304P

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