Creating a Video Surveillance System Based on SmartVision

SmartVision is a comprehensive software solution for modern video surveillance systems, offering advanced features to enhance security and monitoring efficiency. Supporting unstable streams and budget-friendly cameras, it implements load balancing for optimal performance. Compatible with any IP cameras that support RTSP or HTTP broadcasting, SmartVision enables efficient image viewing and processing.

Video Surveillance SmartVision

After installing and launching the program, the main window will appear, displaying images from the surveillance cameras. At the top, you will find the main menu, which duplicates the buttons on the toolbar below.
You can hide the button panel and use the program’s main menu instead.

On the right, select the desired tile layout for displaying images from the surveillance cameras.
Options include layouts with 1, 4, 8, 9, or 16 tiles.
The selected layout will be saved when you exit the program.

Initially, the tiles in the main window will be empty. To connect your IP cameras, click on the camera icon on the main toolbar. A form with a list of IP cameras will appear.
Cameras can be added either automatically or manually. The first icon on the camera list panel is used for automatically searching for IP cameras in the local network.

Automatic Camera Search via ONVIF

To automate the detection and addition of IP cameras, follow these steps:

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Adding IP Cameras Manually

To add cameras manually, use the “Add Camera” button. A form for adding a new camera will appear.
All you need to do is enter the correct RTSP (Real-Time Streaming Protocol) or HTTP stream URL.
Typically, an RTSP URL looks like this:
rtsp://admin:password@ipaddress:port/text
Where:
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After entering and saving the correct RTSP URL, the main window will display an image from the IP camera. Note that default passwords vary by manufacturer. A list of default passwords can be found in the documentation.

The camera settings form provides a wide range of options and features. Some of these options require significant computational resources. Therefore, for a large number of cameras, you need to select appropriate hardware that supports advanced capabilities for real-time detection and recognition of objects.
For more information about these features, refer to the sections on motion detection, face recognition, and vehicle license plate recognition.

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General Software Settings

Cloud Records (Cloud Storage for Files)
On the first page of the settings, you can enter your login and password for the cloud service. To do this, you need to create an account on the website and confirm it via email. Enter:
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Click Save. If the option “Connect and enable cloud recording” is enabled, you can upload events to the server for secure storage and remote viewing. Additionally, you can access your cameras through the cloud service in your personal account. To enable this feature, you will need to configure the appropriate settings in the camera options. For more details, refer to the section on IP Camera configuration.

Local Records (Local Storage for Files)

In the general settings, you can select a directory for the “videos” archive where video files will be saved during recording.

By default, the “videos” folder is created in the same directory where the SmartVision program is installed.

This folder contains three subdirectories:

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Inside each subdirectory, files are saved in folders named by the current date. The entire video archive is immediately saved in a compressed MP4 format, requiring no further transcoding. This means you can simply copy any video file and open it in any media player that supports MP4, which includes virtually all players.

Video Retention Settings
In the general settings, you can also define the maximum retention period for video recordings in days. After this period, files will be automatically deleted.

IP Camera Configuration

The IP camera settings are divided into several sections:
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Device – General IP Camera Settings

This section allows you to input the camera’s name and the RTSP or HTTP stream address.
“Display the video stream on the main form”: Specifies whether the camera’s video stream should be displayed on the main interface.
For example, on one computer, you can record video without viewing it, while on another, you can only view the video without saving it to the hard drive. If you use a low-performance computer for viewing only, it is recommended to use a secondary stream with a lower resolution.
Advanced Options:
Here, you can configure automatic reconnection to the camera after a set number of seconds.
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Recording – IP Camera Recording

This section allows you to configure continuous recording settings for creating a video archive.
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Advanced Options:
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For time-lapse recording, you can set the number of frames per minute. The default is 2 frames per second. Time-lapse recording significantly reduces disk space usage. The fewer frames per minute you record, the less disk space is required.
Parallel Recording of Events: Continuous or time-lapse recording does not restrict you from recording events simultaneously. For instance, when motion is detected, you can have a high-quality video recording with a high FPS while also capturing a low-motion time-lapse recording.
To save disk space, all streams are automatically transcoded and saved in compressed MP4 format. This recording process requires a certain level of CPU/GPU load, unlike saving to an AVI file.

Detection – Motion Detection

If you need video surveillance in areas with minimal movement, it makes sense to use motion detection. For example, this could include an elevator lobby, an office during off-hours, or a home or apartment in your absence. In such cases, continuous recording of an empty space is unnecessary. However, if you have installed surveillance in a shopping mall or on a busy street, continuous recording is recommended to reduce CPU load. It’s important to understand that both detection and recording place a certain load on the processor and hard drive. For systems with a large number of cameras, it is essential to pre-calculate the computer and network configuration to ensure sufficient resources for your requirements.

Sensitivity Settings
The sensitivity of the motion detector is configured in Advanced Options.
Sensitivity can range from 0 to 1:
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You can also define specific areas for motion detection within this configuration.

Motion-Triggered Recording
When the motion detector is triggered, recording will begin for a specified duration. By default, this is set to 15 seconds, but you can adjust this parameter in Advanced Options. All recorded events can be reviewed in the Events section.

Detection – Object Detection

If you have enabled motion detection on the previous tab, you can also use object detection powered by computer vision.
On this tab, select the option “Use object detection”.
Object detection is triggered when motion is detected. By default, the interval for object detection is set to 300 milliseconds (Advanced Options).
This means that frames for object detection will be processed every 300 milliseconds.

Object detection places a load on the CPU, so it is not recommended to set this interval below 150 milliseconds. The shorter the interval, the higher the processor load. This feature is only supported on 64-bit computers.

Enable Face Recognition
Enable this option to use face recognition.
Face recognition can be used independently of object detection.
This feature requires a computer with sufficient computational power and is only supported on 64-bit systems.

Enable License Plate Recognition
Enable this option to automatically detect vehicle license plates.
License plate recognition can be used together with or separately from object detection.
This feature also requires a computer with sufficient computational power and is only supported on 64-bit systems.

Enable Smoke and Fire Detection
Enable this option for automatic detection of smoke and fire in the frame.
It is recommended to use smoke and fire detection separately from other options.
This feature requires a computer with sufficient computational power and is only supported on 64-bit systems.Shorten with AI

Cloud Storage and Online Camera Viewing via the Internet

SmartVision allows you to view your cameras with an RTSP stream online without a dedicated IP address and without port forwarding.
To do this, you need to enable 3 options:
In the general settings, enter your email and password at cloud service, and in the camera settings, select the option “Stream camera online to cloud server.”
To record events to the cloud server, enable the option “Upload Events to Cloud Server.”
It is also recommended to enable “Upload events to the server only in case of object detection” to reduce false triggers.

You can then use the mobile app or the mobile version of the website for online camera and event viewing.

Advanced – Additional Object Detection Settings

This tab configures probabilities for identifying specific types of objects and the number of object detections with a given probability.

Object detection in the frame occurs based on these parameters.

Here you set the detection probabilities and the number of repetitions in the frame for the following objects/subjects:
person, car, bus, bicycle, cat, dog, bird.

It is recommended not to change these settings.

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List of Surveillance Cameras

The second button on the main form calls up the list of cameras connected to the SmartVision CCTV software.

The camera list form also contains a toolbar with buttons.

The buttons allow you to move cameras up and down, thus changing their position on the main program form.

You can also edit or delete unnecessary cameras.

Surveillance Events

The first button on the main form is Events.

Here you will see all motion detector activations, as well as object detection of faces and car license plates, smoke and fire detector triggers.

You can also apply filters and find the events you need through the search form (the very first button on the form).

The events form also shows the status of file uploads to the cloud server if video transmission to the server is set up for the selected camera.

On this form, you can also view the video of the recorded event. All uploads to the server are done securely with encryption.

Face Recognition Database

You can use photographs to train the neural network and create a face database for online recognition.

Manual training for a single face takes about 30 seconds.

The system also allows you to automatically create a face database based on video streams from surveillance cameras.
To do this, the system needs to receive 5 images of the same face.

Adding new faces for recognition to the database

To add a new face to the database, enter the person’s name and click Add.

Then select at least 5 photographs and save the result for processing. Click Save & Update.

Wait for the system’s training process to complete.

The database does not store the actual photographs but their “digital weights” necessary for recognition by the neural network.

When face recognition is enabled, new faces will automatically be added to the database during the processing of video streams from IP cameras.

How many cameras can the system handle?

Currently, the program has a limit of 16 cameras. However, you can install the program on multiple computers for different cameras and connect them all to a single account in our cloud service.

For online camera viewing, a powerful computer is not required. You can even use an old 32-bit computer. For face recognition, license plate recognition, and object detection, you should select the computer/server’s power based on the number and resolution of your cameras.

It is recommended to use Windows 10 or higher for this purpose. Resource consumption also depends heavily on the model of the IP camera, FPS, and resolution. The CPU load for cameras with approximately the same specifications can vary greatly between different manufacturers. Therefore, there is no one-size-fits-all solution. The optimal load can be determined experimentally based on the tasks being solved and the camera parameters.

The advantage of our system is that it is versatile and can work with cameras from various manufacturers, including very budget-friendly and unstable models. We constantly optimize the program to reduce CPU/GPU load, so keep an eye out for new versions.Shorten with AI

SmartVision User’s Video guide

The Optiview VMS supports IP/Megapixel cameras, Analog, HD-over-Coax and IP/Network recorders. Another aspect of this powerful system is the fact that the 64-channel preview screens can be opened in up to 4 windows for live viewing up to 256 channels at the same time.

While all cameras will record on their local recorders, the VMS allows for up to 16 channels to record locally on the home or work PC. 36 channels can be chosen for playback in increments of 24 hour periods.

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SOFTWARE DOWNLOADS

Right-click and select “Save Link As”

OTHER DOWNLOADS

VMX SERIES SUPPORT

Downloads / Files / Support

Welcome to the comprehensive support page for the Optiview VMX video monitoring platform. This platform, offering both VMX and VMX+ versions, is a potent, integrated solution for single and multi-site surveillance and access control systems. Whether you’re a first-time user or seasoned expert, we’re committed to ensuring that your experience with the Optiview VMX platform is seamless. This page is your hub for downloading all the necessary software and related materials for the Optiview VMX system. As always, if you need more in depth support, call our US based text support line at 904.855.1121.

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OPTIVIEW VMX

INTEGRATED MULTI-SITE MANAGEMENT SYSTEM

for Single and Multi-Site Surveillance and Access Control Systems

OVERVIEW

The Optiview VMX and VMX+ remote viewing platforms are both powerful, all-in-one professional, project level video surveillance management software. The Optiview VMX Client can be downloaded for free, and will support up to 64 network cameras and intercoms, and supports 1 user account. View up to 512 cameras and 256 Video Intercom devices, integrate multiple access control units, and access advanced analytics by upgrading to the Optiview VMX+.

The Optiview VMX/+ provides user rights management, device management, alarm management, video wall output, and two-way audio. In addition to these VMS features, Optiview VMX/+ offers advanced features, including support for real-time face recognition and robust event management controls.

FEATURES

SOFTWARE DOWNLOADS

OTHER DOWNLOADS

To view the product pages for Optiview VMX Free and VMX Plus click the link below:

Optiview VMX Free

Optiview VMX+

COMPATIBILITY

Optiview VMX is compatible with all Optiview IP-enabled devices: network cameras, NVRs, DVRs, video intercom devices, and access control devices. The server is also compatible with the ONVIF protocol, so it can connect to ONVIF-enabled third-party devices, such as some of Optiview’s third party manufacturers. Call your account managers to talk about our compatability matching.

PLAYBACK

The Optiview VMX platform allows for quick and easy playback of surveillance footage from both the Live footage interface, and the Playback interface. Users can search by time, date, or event type. Users can also zoom in on the timeline, and drag through the timeline with video scrubbing. Download multiple video files at a time, take single frame snapshots, or a ‘burst’ of snapshots.

SMART SEARCH

Search through your surveillance footage quickly and efficiently by using Smart Search, and targeting the area of the screen where motion would have occurred.

INSTANT PLAYBACK

Thought you saw something? Click “Instant Playback” for an immediate jump back in time to 30 seconds in the past to re-review your surveillance footage.

MULTI-MONITOR SUPPORT

Take advantage of complete multi-monitors support.

ADVANCED REPORTING

The Optiview VMX supports heat map, people counting, ANPR license plate capture, attendance and access control reporting.

FLEXIBLE & SCALABLE

Optiview VMX+ supports up to 512 video channels, which includes up to thirty two (32) face recognition cameras. Easily add multiple recorders, cameras, and access control devices from a single-site or from multiple locations around the world.

FISHEYE CAMERA SUPPORT

The software features full support for Optiview Fisheye cameras. The software supports options for the Fisheye camera installation and supports dewarping Optiview’s 360° panoramic fisheye cameras in both live view, and in playback. Because dewarp happens at the software level, the video is always recorded in full fisheye, even if the live view is being dewarped. This allows viewers to see the entire video, and dewarp sections of the video at any given time.

Fisheye

Fisheye Dewarp X4

Fisheye Dewarp X8

REAL-TIME FACE RECOGNITION

The Optiview VMX/+ performs real-time facial recognition on up to two (2) / thirty two (32) channels simultaneously. The software captures and analyzes facial features to determine gender, age, expression, glasses, mustache, and mask, and then can record the faces and store the associated structured data. The server also filters incoming video to display faces that match target features. Facial recognition requires a camera that supports this feature.

ACCESS CONTROL & VIDEO INTERCOM

Optiview VMX offers full support and integration for access control and video intercom products to support a complete security and surveillance system. The server monitors door status and events, manages access rights, and support advanced rules management. In addition to access controls, the server supports two-way communication between intercom and control center.

MANAGEMENT OPERATIONS

The software manages the devices and the user accounts for an entire organization. Operators can assign different camera ranges, active use periods, and business roles for each user. The server also supports different schemes for various events, including IVS, to record and view all event history information.

VISITORS

Quickly register and customize access for visitors.

LPR

Capture license plates in a searchable database.

EMAP

Easily select cameras to view on map.

USERS

Create up to 100 Users per VMX Server.

EVENTS

Track entrance / exit, alarms, access, and more.

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FREQUENTLY ASKED QUESTIONS

WHAT ARE THE MAJOR DIFFERENCES BETWEEN THE VMS AND THE VMX?

The Optiview VMS and the Optiview VMX are both multi-site remote monitoring software that can be used to view cameras and devices from a centralized location. The VMS is ideal for residential and commercial use, where basic camera surveillance is the primary need. The VMX, however, has an advanced access control module, and can support advanced surveillance such as facial recognition, traffic density, ANPR license plate database capture, and more. See which software is right for you here!

WHY DO I HAVE TO START USING THE VMX?

The free Optiview Video Management Software (VMS) is our legacy remote viewing software, and will no longer be supported going forward. Instead, download our all new Optiview VMX, our powerful new remote viewing software; The user is able to choose between a free VMX, and a more advanced VMX+ with additional features. The new VMX and VMX+ provide a more stable management and viewing platform for CCTV and Access Control, as well as providing many new features. Not sure which solution is right for you? Contact an Optiview Account Manager or compare the Optiview VMX and VMX+ here.

Features Gained:

Optiview’s VMX will support Optiview legacy equipment as well as the latest in megapixel, analytic, and edge recording technology.

WHAT IS THE DIFFERENCE BETWEEN THE FREE VMX AND PAID VMX+ VERSION?

The free version of the Optiview VMX supports 64 video channels, 2 ANPR channels, 2 facial recognition channels, 64 access control channels, 2 POS channels, 4 attendance devices, 2 alarms, and supports only 1 online user at a time.

The paid version allows the user up to a maximum of 512 video channels, 200 access control devices, 1024 doors, 32 video intercom devices, 32 facial recognition cameras, 100 alarms, 32 license plate capture cameras, and supports up to 100 online users.

See which software is right for you here!

WHEN WILL THE VMS STOP BEING SUPPORTED AND AVAILABLE?

The Optiview VMS 2018 will continue to be available to download for a limited amount of time, but will no longer be supported going forward.

WHAT IS THE MAXIMUM NUMBER OF DEVICES THAT CAN BE PUT ON THE FREE VMX OR THE PAID VMX+?

The free version of the Optiview VMX will suport up to 64 cameras. If the user wants to view more than 64 cameras, they will have to purchase the Base License, and then an additional license for each channel, up to 512. See which software is right for you here!

HOW DO I UPGRADE FROM THE VMS TO THE VMX?

The VMX software is completely different from the Optiview VMS and a user can use both. The VMX Server and Client software can be downloaded here.

WHAT IS THE DIFFERENCE BETWEEN THE VMX SERVER AND THE VMX CLIENT?

The server runs all the services and acts as a connection point for several clients that will handle the management of configurations, devices and integrations of one or more IP devices supported by the Optiview VMX software.

IF I HAVE THE SERVER DOWNLOADED, HOW DO I DOWNLOAD THE CLIENT?

The client can be downloaded using the link from the server user interface labeled as “Download Client”. I also made a link for the Client software within our technical support page which Georgia can use, to make a download link within the product resource page.

CAN I DESIGNATE THE NUMBER OF CAMERA CHANNELS BEING SEEN BY THE VMX PER DVR OR NVR?

Yes. The number of cameras “actually” in use by a device (for example a 32-ch NVR) can be designated within the VMX so that it can only sees the actual number of channels. For example, If a user is using multiple 32 channel recorders but not all channels, the VMX can be set to not count every single channel and maximize the usage.

CAN I DESIGNATE THE NUMBER OF ACCESS CONTROL DOORS BEING SEEN BY THE VMX?

No. Whatever the maximum number of doors that an access control panel can handle is, that is what the VMX will see. For example, a CAS-4MC (4 door master control panel) is expandable up to 64 doors, so this will max out the VMX. No additional master control panels can be added unless the user upgrades to the paid version of the Optiview VMX.

CAN I SEE THE HUMAN TEMPERATURE DETECTION & NOTIFICATION SOLUTION ON THE VMX?

The human temperature text overlay can be seen at LIVE mode and Playback mode at the VMX.

HOW MANY USERS CAN ACCESS THE VMX AT ONE TIME?

For the FREE version, only 1 user can access the VMX at any given time, regardless of how many clients are downloaded. With the paid version, up to 100 active users are able to access the VMX Server at any given time via multiple clients. See which software is right for you here!

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IMS300 is software applications for embedded network CCTV monitoring equipment including NVR,IP Camera, IP Dome, PCNVR , decoding device and AV decoding card, it can support real-time preview, remote configuration, recording,playback, alarm, electric map and etc..

Need only visible display mode:on client component interface elements,joined the need only visible display mode,the calendar,time,the toolbar,the system info,etc,.to join the design pattern.

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Lowest requirement of client to run IMS300 see below table 1-1:

Table 1-1 lowest configuration

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Step one: Double click IMS_300_V1.1.2 Trial.exe to install this program;

Step two: Complete the installation following the guide, click【Next】, see “Figure 2-1”:

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Figure 2-1

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Note: Depending on your individual access rights, you may not be able to view all of the functionality documented in this guide.

Accessing the DW Spectrum Web Client

DW Spectrum Web Client

In addition to the DW Spectrum® IPVMS desktop client, Administrators may use their web browsers to access the web client of their DW Spectrum® Server where they may view camera video and manage select administrative settings of their server.

This article will outline how to access the DW Spectrum® Web Client and some of the features within the interface.

Note:  The DW Spectrum® IPVMS Web Client is supports Google Chrome, Mozilla Firefox, Internet Explorer, Safari, and Microsoft Edge.

Note:  The use of “server” in this article refers to the computer on which the DW Spectrum® IPVMS server application is installed.

The use of “system” in this article is used interchangeably to refer to either an individual server or to a group of merged servers.

Supported/Affected Devices:

• DW Blackjack® Server Series

Opening the DW Spectrum® Web Client

Open Through DW Spectrum® IPVMS Desktop Client

To open the web client using the DW Spectrum® IPVMS desktop client, right-click on the target server, then select Server Web Page.

Your computer’s default web browser will open to the login page of the server’s web client.

Manually Connect Through a Web Browser

To open the web client using a web browser, open a web browser and enter the server’s Web Admin URL into the address bar, then press the Enter key.

• URL Structure:  http://<Server_IP>:<Server_Port>
• Example:  http://192.168.21.195:7001

If you are able to connect with the server through your current network connection, the login page of the server’s web client will display.

Note:  The default Server Port value of DW Spectrum® IPVMS is 7001.

Read Next Article’s.

• ZKTeco Antarvis VMS User Guide
• LILIN Client Installation and User Guide
• NVMS 2 Installation Guide

Logging In to the DW Spectrum® Web Client

Upon reaching the login page of the web client, there are two options for logging in:

• Enter the Login and Password that you use when utilizing the DW Spectrum® desktop client
  • Default Login:  admin
  • Default Password:  admin12345
• Enter the Email and Password associated with your DW Cloud™ account

Features of DW Spectrum® IPVMS Web Client

The interface of the web client is divided into six (6) tabbed pages, accessible to users depending on their user role permissions – Settings, View, Monitoring, For Developers, and Help.

Settings Tab

The Settings Tab is comprised of two menus – Server and System.

Features of the Server menu:

• Info – displays the system associated with the server, your current user profile, the current server and IP address, current version of DW Spectrum® IPVMS, server platform, and other associated (merged) servers of the system.
• Port – current access port used by the DW Spectrum® server for communication across network connections.
• Reset Server – by clicking the Restore Factory Defaults button, all settings, features, and database configurations will be defaulted.  Additionally, if the server is part of a merged system, it will be detached from the array.
• Detach Server from the System – by clicking the Detach from the System button, the current server will be removed from its merged system and all of its registered DW Cloud™ accounts will be removed from the server’s registry.
• Restart – by clicking the Restart Server button, the server application will be remotely restarted on the server’s host computer.
• Change Admin Password – use this feature to change the password credential for the Owner user profile (admin) of the system.

Features of the System menu:

• Name – use this feature to change the title of the system.  Be aware that if the server is part of a merged system, the change will be applied across all of the other merged servers as well.
• Merge System – by clicking the Merge Systems button, a pop-up window will display.  Enter the host IP address and server port, the Login, and the Password of another server to merge it with the current system.
• DW Cloud – use this feature to connect or disconnect the current server from a DW Cloud™ account.
• Traffic Encryption – allows users to change the encryption level of system traffic and video traffic.

View Tab

The View tab allows users to view live or recorded video from the current system.

• Devices Panel (left panel) – lists devices (IP cameras) that are connected to the server.  Select a camera to begin viewing.
• Camera View – displays camera video to the right of the Devices Panel.  Click in the Timeline to view previously recorded video.

To change the current video quality or to view the camera’s details, click the video settings button (Gear icon).

Monitoring Tab

The Monitoring tab is comprised of three menus – Graphs, Storage, and Log.

• Graphs – displays a real-time line graph of the server’s CPU, Memory, HDD activity, and Ethernet throughput.

• Storage – displays all connected storage pathing for the Server including HDDs and NAS drives.

• Log – displays the system logs of your DW Spectrum® system.  This information might be requested by a Digital Watchdog support member for specific troubleshooting scenarios.

For Developers Tab

The For Developers tab contains tools for developers for creating and testing features in association with DW Spectrum® IPVMS.

The available tools include:

• Generic Events Generator – a tool for developing and testing HTTPS Generic Event calls for use with the Events & Rules engine of DW Spectrum®.
• Server API – provides developers with the ability to access almost every system feature within the regular DW Spectrum® desktop client.  Includes an API Testing Tool, API Changelog, and an API Documentation list.
• Camera Details Panel – displays additional information for cameras in the View tab including Camera ID, links for available video-streams, and the ability to directly export video from the browser.  This feature is the equivalent of clicking the Gear icon for a camera while using the View tab.
• Video Source SDK – provides the ability to integrate video sources (IP cameras, NVRs, DVRs, etc.) into the system, making it possible to create methods for discovering, displaying, analyzing, and recording video.  This also allows the integration of I/O ports and devices, as well as motion detection with 3^rd party devices.
• Storage SDK – allows the integration of non-standard 3^rd party storage mediums.

Information Tab

The Information tab contains the means to check the status of the current server.

Features include:

• Alerts – displays detected issues such as server storage errors or communication issues with devices.  This works in tandem with the Event Notifications engine of DW Spectrum®.
• System – displays system information including the number of currently merged servers, number of connected devices, number of storage locations, number of users, and the current software version of DW Spectrum® IPVMS in use by the system.
• Servers – displays information of all servers within the system including uptime information, average CPU usage, average memory (RAM) usage, public IP addresses, and current server OS time (differs from shared system time).
• Cameras – displays information of connected cameras including server affiliation, type of camera, IP address, availability status, stream information, and archive storage analysis.
• Storage Locations – displays the storage drive information of each server including status, number of issues (24h), read/write rate, and available storage space.
• Network Interfaces – displays the Ethernet information of the servers within a system including affiliated server, availability status of the connection, IP address of the node, and I/O bitrate.

Help Tab

The help tab contains hyperlinks that will route you to the DW Technical Support request portal, DW Tools and Calculators page, and the mobile application page for DW Spectrum® IPVMS Mobile in the App Store or Google Play.

Connect DW Spectrum Desktop to Server with command line

It is possible to use special option to connect DW Spectrum Desktop to Server from the command line:

–auth=http://username:password@server_address:server_port

In example below server address is 192.168.1.200, port is default 7001, username is admin and password is admin1234. Client version is 3.0.0.14971:

Windows:

>”C:\Program Files\DW Spectrum\DW Spectrum Client\3.0.0.14971\DW Spectrum.exe” –auth=http://admin:admin1234@192.168.1.200:7001

Ubuntu:

$/opt/dwspectrumn/client/3.0.0.14971/client-bin –auth=http://admin:admin1234@192.168.1.200:7001

Client will use secured connection.

DW Spectrum Client Hardware Requirements

What are the recommended hardware specifications for the DW Spectrum® Client?

The DW Spectrum® IPVMS program can be installed on most modern computers with an x64-bit architecture.  However, while DW Spectrum® is a relatively lightweight application, it does use a varying amount of hardware resources, depending on the intensity that it is used.

This article will outline the recommended hardware specifications required for DW Spectrum® IPVMS for your consideration.

Related Articles

• DW Spectrum IPVMS Maximum System Size
• Using the DW Spectrum IP Storage Calculator

**NOTE:  32-bit operating systems, Ubuntu 14.04, Windows 7, Windows Server 2008, and Windows Server 2008 R2 are no longer supported by DW Spectrum®.  Additionally, the desktop client will not function when using Macintosh OS X 10.11, 10.12, or 10.13.

**NOTE:  It is highly recommended to use a computer that is separate from the device hosting the DW Spectrum® Server application when using the DW Spectrum® Client, rather than run both programs fulltime on the same device.  This will help to keep the server device’s CPU from being overused and mitigate processing issues.

Prerequisites

To use the DW Spectrum® Client, a computer must meet the following prerequisites:

• A supported 64-bit Operating System
  • Windows 8, 8.1, 10 Pro/Enterprise
  • Windows Server 2012, 2012 R2, 2016 v1607 and later, 2019
  • Ubuntu LTS 16.04, 18.04, 20.04
  • MacOS 11
•  OpenGL 2.1 Support or better
• An Intel or AMD CPU

Hardware Recommendations

The following specifications and aforementioned prerequisites will ensure a smooth user experience when using the DW Spectrum® IPVMS with up to 64 devices in a layout.

Single Monitor Workstation

Dual Monitor Workstation

Quad Monitor Workstation

**NOTE 1:  DW Spectrum® Client uses only the CPU for video decoding and can display up to 64 items on the viewing grid.  The GPU is used for dewarping on the fly, drawing animations, controls, and rendering UI elements in the client.

**NOTE 2:  We assume that only one instance of DW Spectrum® Client will run on a single monitor system.  If you intend to run two instances of the program on a single monitor, use the recommended specs of the “Dual Monitor Workstation”.  For three or four instances of DW Spectrum® Client, use the recommended specs for the “Quad Monitor Station”.

**NOTE 3:  Please take notice that dewarping a fisheye camera will set the resolution to “High”.  As a result, the specifications as mentioned above may not apply and are dependent on the cameras settings (e.g. resolution, framerate, etc.).  It is better to take the suggestions mentioned below in the decoding capabilities paragraph.

Decoding Capabilities

Although it is difficult to offer recommended specifications with regard to decoding capabilities of a system due to the multiple variables of a stream, the following camera settings were taken into consideration:

• Resolution of 1920 x 1080 or less
• Framerate of 15 fps or fewer
• Bandwidth of 2 Mbps or fewer
• Group of Pictures (GOP) of 15 (IBBBBPBBBBPBBBBI)
• H.264 compression method

Up to 8 High-Resolution Streams

Up to 16 High-Resolution Streams

Up to 32 High-Resolution Streams

**NOTE:  Please take into consideration that most monitors have a native resolution of 1920×1080.  There is no benefit of displaying more than 1 Full HD camera in High Resolution on such a screen.  The same applies to displaying more than 4 Full HD cameras on a 4K screen or more than 16 Full HD cameras on an 8K screen.

DW Spectrum – Installing DW Spectrum for Macintosh

Creating A New System

DW Spectrum is composed of two parts:

• DW Spectrum® Media Server – the Media Server is Spectrum.  The media server is responsible for the recording, contains the database information of your added cameras and user profiles, and is arguably the most important aspect of the DW Spectrum IPVMS platform.  The Media Server is supposed to be installed on a computer that will be acting as your server.  If you have a DW Blackjack server, this software is already installed.
• DW Spectrum® Client – the Client software provides the graphical interface with which users may utilize to interact with the Media Server and allows users to see what the Media Server is doing.  Some features include allowing users to configure settings, view live and recorded video, and manage device connections.  The Client is helpful for accessing the Media Server, but is not required to remain running for the Media Server to do its job.  Instead, it is recommended that users install the DW Spectrum Client software on a separate computer from the DW Spectrum Media Server computer to save on processing.

These two portions of DW Spectrum IPVMS coordinate to comprise a System.  A System can refer to a group of merged servers or to a single server.

This article will explain how to install DW Spectrum IPVMS, how to connect with the DW Spectrum System, and how to change the Owner/Admin password and System name.

**NOTE:  DW Spectrum for Macintosh is for the Client only.  A computer with either a Windows OS or an Ubuntu OS will be required to create a Server.

Installing DW Spectrum on Macintosh

1. To obtain the installation files for DW Spectrum, open a web browser and visit the DW Spectrum IPVMS product page on the Digital Watchdog website.

• DW Spectrum Product Page

1. Click on the Software tab.

Select the Version of DW Spectrum that you want to install, then select the operating system that you are installing with (Macintosh).

Click on the Download icon to download the installation file.

1. Open the downloaded .DMG file, then drag the DW Spectrum application into your Applications folder.

Allow the process to run and complete the installation.  When finished, you can begin to set up the System.

Creating a New System

1. To launch the application, open the Applications folder, then double-click on the DW Spectrum Client application

1. If your computer is on the same LAN as a pre-existing Server, the DW Spectrum Client application may automatically detect it.  If so, click on the tile.

You will be prompted to enter your login credentials (User ID and Password).  Contact the System Owner or Administrator of the Server if you need a login to be created.

**NOTE:  DW Spectrum for Macintosh is for the Client only.  A computer with either a Windows OS or an Ubuntu OS will be required to create a Server.

1. If this is a first-time setup of DW Spectrum Client, click the Add to Existing System button.

You will then be prompted to enter the Connection Options to connect with the DW Spectrum Server.

• Host – enter the IP Address of the DW Spectrum Server.
• Port – enter the TCP port of the DW Spectrum Server (default: 7001).
• Login – enter the login ID of your DW Spectrum user profile.
• Password – enter the login password of your DW Spectrum user profile.

1. Once you have entered the connection information, click the OK button to connect with the DW Spectrum System.

Changing the Admin Password

1. To change the Admin password of a Server, launch DW Spectrum and connect with the System.  You must have Administrator privileges to make system changes.

Right-click on the System (house icon) and select Open Web Client.

1. A browser will open and connect with the System.

Enter the Owner ID (Admin) and the Password to log in.

**NOTE:  Another way to access this web client is to enter the Server’s IP address and port to connect through a web browser.

1. After logging into the System Web Client, open the Settings tab then open the Users menu.

Select the admin (Owner) profile and click the Change Password button.

Enter the current admin password and new admin password for the system then click the Save button.

It is recommended to keep track of your password.  If the Admin password is forgotten, a password reset form must be submitted for all Blackjack Series units.

If the DW Spectrum Server is installed on a custom-built server (not a Blackjack Series NVR), a clean reinstallation of the DW Spectrum Server will be required to reset a forgotten password.

To learn how to completely uninstall DW Spectrum from the Windows or Ubuntu Server, check out DW Spectrum Clean Uninstall.

Changing the System Name

To change the System name, select the System Administration tab and open the General menu.

Click the edit icon beside the current system name and enter the new name of the System, then click the Save button to rename the System.

DW Spectrum Keyboard Shortcuts

Keyboard Shortcuts

By using keyboard shortcuts, users can quickly navigate around DW Spectrum® IPVMS without having to route through various menus.

These keyboard shortcuts are for Windows and Ubunut/Linux, but most will also work for MacOS by replacing “Ctrl” with the “Command” key.

Supported/Affected Devices:

• DW Blackjack® Server Series
• DW Blackjack® Client Workstation Series

DW Spectrum® IPVMS Shortcut Keys

To download the technical bulletin that lists these shortcut keys, Click Here.

Additional Shortcuts

Below are additional shortcut keys that are not listed in the technical bulletin.

DW Spectrum Mobile SSL Certificate Notification

Security Certificate Notifications

After upgrading the DW Spectrum Mobile application to v22.1, users will be automatically logged out of DW Cloud and must log in to DW Cloud again to regain access to their Cloud Systems. Upon doing so, you may encounter an alert notification when attempting to connect with a DW Spectrum Server using version 4.2 or higher.

This article will explain the prompts that will display regarding security certificates and the DW Spectrum Mobile application.

Related Articles

• DW Spectrum IPVMS SSL Certificate Management
• 06/03/22 – Release Notes – DW Spectrum Mobile Update v22.1.34959

Self-Signed SSL Certificates

If the an affiliated DW Spectrum Server is using version 4.2 or higher, the mobile application will attempt to verify that the target Server is using an SSL Certificate for security. However, a notification will display alerting an SSL certificate verification issue if the DW Spectrum Server is using the default Self-Signed SSL Certificate that is generated automatically.

While valid, this is due to the Server using a self-signed certificate as opposed to using a public certificate that has been purchased from a recognized certificate provider. Select “Connect Anyway” to confirm that you trust the current Server. This message will not display the next time that you connect with the Server as long as its SSL Certificate remains valid.

The following prompt may display:

Expired SSL Certificates

If a DW Spectrum Server’s SSL Certificate (self-signed or public) has expired, the following prompt will appear:

Enable (check) the “Trust this server” checkbox and select “Connect Anyway” to continue with connecting to the Server. This prompt will continue to appear each time you attempt to connect with the Server until the certificate has been renewed.

Alternatively, you can disable the SSL Certificate verification setting in the DW Spectrum Mobile application, but this is not recommended as it will lower the security level of your connection.

To learn how to apply a public SSL Certificate or how to renew the self-signed SSL Certificate of a DW Spectrum Server, please use the KB article – DW Spectrum IPVMS SSL Certificate Management.

Changing Mobile App Security Settings

DW Spectrum Mobile v22.1 users have the option to change the Security settings of the mobile app to connect without checking security certificates, but are instead recommended to use the default setting.

To change the Security settings in the mobile app:

1. Tap the Main Menu icon , located in the top-right of the screen, and select “Settings”.

1. In the Settings menu, top on the Security toggle to change your SSL certificate verification preference.

Your options include:

• Recommended (default) – DW Spectrum Mobile will allow you to connect with DW Spectrum Servers that are using either valid self-signed or public SSL certificates.
• Strict – DW Spectrum Mobile will only allow you to connect with DW Spectrum Servers that are using valid public SSL Certificates.
• Disabled – disabling the Security toggle will allow you to connect with any DW Spectrum Servers and will NOT check for SSL Certificate verification. Please keep in mind that this option may pose a greater security risk.

Export Bookmark from Timeline

Export Bookmark from Timeline

DW Spectrum v3.2 introduced a feature that allows users to export bookmarks quickly from the timeline.

How to Export a Bookmark from the Timeline?

1. Find and select the Bookmark you would like to export on the Timeline.
   *remember you need to have a camera selected on the Viewing Grid in order to interact with the Timeline.
2. Click on the 3rd icon (download icon) on the Bookmark.
3. The Export Dialog will now appear.

* As with all video exports the larger the Bookmark duration the longer the Bookmark will need to complete exporting.

Maximum DW Spectrum Client Connections

How many users can connect to a DW Spectrum Server?

The quantity of concurrent DW Spectrum Client connections that a DW Spectrum Server can sustain is limited by the number of active TCP connections that can be supported by the server.

With this knowledge, the Owner and Administrators should consider the number of desktop client instances that will be connecting to the system, how many cameras and devices will stream video in each instance, and if there are other servers merged with the system. This is to avoid potential bottlenecks that may occur due to exceeding the system’s overall capabilities.

**NOTE:  The numbers provided in this article is in consideration of connecting to only a single (1) DW Spectrum Server. In the case that a DW Spectrum System is comprised of a merged, multi-server configuration, consider the number of devices connected to each server.

Related Articles

• DW Spectrum Client Hardware Requirements
• DW Spectrum IPVMS Maximum System Size

Calculating the Maximum TCP Connections

For a DW Spectrum Server that is using the recommended system and hardware requirements, the average limit of concurrent DW Spectrum Client connections that can be supported is:

• One (1) DW Spectrum Server can support up to 2,000 concurrent TCP connections – including connected devices and camera streams, as well as connecting instances of the DW Spectrum Client for regular viewing

As the supported number of client connections to a server varies depending on the number of active TCP connections that are in use with the server, use the following information to calculate the number of active TCP connections of a server.

• x1 DW Spectrum Client connection = 5 TCP connections
• x1 Device or Camera connection = 1 TCP connection

X = # of active DW Spectrum Clients

Y = # of active video streams per Client

TCP Connections Consumed = (X x 5 TCP connections) + (X x Y)

Examples for a Single (1) Server

• 400 DW Spectrum Client instances can connect, but no video (0) can display for the users
  • (400 clients x 5 TCP connections each) = 2,000 TCP connections; the max. amount of TCP connections are being used
• 80 DW Spectrum Client instances can connect, but only up to 20 devices per client can stream video
  • (80 clients x 5 TCP connections each) + (80 clients x 20 devices) = 2,000 TCP connections; the max. amount of TCP connections are being used
• 28 DW Spectrum Client instances can connect, but only up to 64 devices per client can stream video
  • (28 clients x 5 TCP connections each) + (28 clients x 64 devices) = 1,932 TCP connections in use; 68 TCP connections are still available

PTZ Auto-Focus and Camera Control in DW Spectrum

PTZ & Auto-Focus

While supported ONVIF cameras with motorized varifocal lenses can only zoom in and out, DW Spectrum also allows users to easily control connected PTZ cameras through the DW Spectrum Client without having to use an external joystick.

This article will show where you can manage the local PTZ settings in the DW Spectrum Client and outline the PTZ controls that are available.

**NOTE:  The Extended PTZ features require that the camera supports ONVIF Absolute Move and custom product integration to work with the DW Spectrum IPVMS software controls.

Supported/Affected Devices

• DW Blackjack® Series

Local DW Spectrum Settings

When using a PTZ camera, the local client settings can be configured to affect how the user’s PTZ control interface will display and PTZ configuration presets will be used by the system.

Preferred PTZ Preset Setting

By default, PTZ control will automatically be available for supported PTZ cameras in the DW Spectrum Client and will use the camera’s Native PTZ setting presets (manufacturer configured). Considering this, DW Spectrum will determine if the system should use the camera’s presets or if it will use the DW Spectrum System’s preferred presets, depending on its assigned settings. These presets can be used to tell the PTZ camera to perform specific maneuvers, tours, etc.

You can find this setting in the DW Spectrum Client under the PTZ section. To get there, right-click on the camera and select “Camera Settings”. In the resulting Camera Settings window, select the “Expert” tab.

In the PTZ section of the menu, select one of the following:

• Auto (default) – use a mix between the Native and System PTZ presets to easily begin using the PTZ preset controls in the DW Spectrum Client.
• System – ignore the camera manufacturer settings in favor of using DW Spectrum PTZ preset settings only.
• Native – have DW Spectrum only use the PTZ camera’s preset settings.

PTZ Aim Overlay Setting

By default, the DW Spectrum Client will utilize a user interface (UI) that follows simple click-and-drag controls, which minimizes the need to display controls for the PTZ camera, which some users feel can take up a fair portion of the screen. However, other users may prefer to have an overlay display as it offers clear and simple controls by which to control the camera.

To show an aim overlay (HUD), navigate to Main Menu > Local Settings > Look and Feel menu in the desktop client.

Locate the “Show aim overlay for PTZ cameras” setting.

Enabling this setting will affect how the PTZ control interface will display in the client by directly overlaying the camera’s FOV and how the user interacts with the PTZ features.

Using PTZ Controls

When DW Spectrum detects that a compatible PTZ camera has been added to the system, the PTZ icon will display in the camera’s viewing window.

To activate the DW Spectrum’s PTZ controls, click the PTZ icon that appears at the top of the camera’s window. Click the PTZ icon again to hide the PTZ controls.

How the PTZ controls interface displays will vary, depending on whether or not the “Show aim overlay for PTZ cameras” setting has been enabled.

Simple-Zoom (non-PTZ cameras)

If a camera uses a motorized, varifocal lens to zoom (T/W), but does not feature the ability to pan or tilt the camera, only the zoom controls (+ and –) will be available regardless of enabling/disabling the aim overlay setting.

This feature is represented by a set of plus (+) and minus (-) buttons that allow users to zoom the camera lens in or out through the DW Spectrum interface.  Alternatively, users may use the mouse-wheel to zoom-in or zoom-out.

Extended PTZ (Disabled PTZ Aim Overlay)

When the Aim Overlay setting is DISABLED, the PTZ control features are represented in the following ways:

• Zoom In/Out – click on the Zoom-in (+) or Zoom-out (-) buttons to use the camera’s motorized zoom; alternatively, users may use the mouse-wheel to zoom-in or zoom-out
• Pan-and Tilt – click-and-drag the mouse within the viewing window to pan and tilt the camera

While holding the Shift key:

• Box Targeting – to zoom and position the camera into a specific FOV-framing, Shift + click-and-drag anywhere within the camera viewing window and draw a box around the target area.
• Single Mouse Click Pan/Tilt – users can Shift + click (once) anywhere within the camera viewing window to have the PTZ camera move and center to that point
• Double-click Zoom Out – users can Shift + double-click anywhere within the camera viewing window to zoom the camera back out to its telescopic base.

Regular PTZ (Enabled PTZ Aim Overlay)

When the Aim Overlay setting is ENABLED, the PTZ control features are represented in the following ways:

• Zoom In/Out – to use the camera’s motorized zoom, click on the Zoom-in (+) or Zoom-out (-) buttons; alternatively, users may use the mouse-wheel to zoom-in or zoom-out.
• Virtual Joystick – displaying in the center of the overlay, click-and-drag the virtual joystick to pan and tilt the camera.

**NOTE:  The user does not need to hold the Shift key down when using the Extended PTZ features, so long as the “Show aim overlay for PTZ cameras” setting is enabled.

• Box Targeting – to zoom and position the camera into a specific FOV-framing, click-and-drag anywhere within the camera viewing window and draw a box around the target area.
• Single Mouse Click Pan/Tilt – to have the PTZ camera quickly move and center to a single point, users can click (once) anywhere within the camera viewing window to have the PTZ camera move and center to that point
• Double-click Zoom Out – users can double-click anywhere within the camera viewing window to have the camera zoom-out to its widest magnification.

PTZ Issue Troubleshooting

Camera models that support the advanced PTZ features (Regular PTZ and Extended PTZ) can be found using the DW Spectrum Supported Device List.

When troubleshooting ONVIF camera issues, such as PTZ control problems, it is recommended to download and install ONVIF Device Manager on the same computer as your DW Spectrum Server.  If you cannot install the ONVIF Device Manager (ODM), because you are using an Ubuntu/Linux or Macintosh operating system, install ODM on a Windows PC that shares the same LAN as your troubled camera.

Common PTZ Issues

• If PTZ camera does not display the PTZ icon in DW Spectrum, ensure that the DW Spectrum firmware version is up-to-date, use ODM to connect with the camera and confirm if there is a PTZ Controls option available. If not, it may be an issue with the camera. Confirm that the camera’s firmware is also up-to-date.
• If PTZ controls do not respond in DW Spectrum, in addition to ensuring that the camera firmware and DW Spectrum firmware are up-to-date, use the PTZ Controls in ODM to see if the camera responds.  If not, it may be an issue with the camera.
• If PTZ position presets assignment is not working, use ODM and use PTZ Controls, then select Absolute Move.  Try a different set of values for the Absolute Move coordinates.

Axis T8311 Joystick

In v3.0 DW Spectrum introduced the ability to use the Axis T8311 Joystick to control live PTZ cameras on Windows OS-based computers.

How to Setup & Use the Axis T8311 Joystick

1. Plugin the Axis T8311 Joystick to the computer that you will be using.
   * The drivers should be automatically installed by Windows and the device should be recognized.
2. If your DW Spectrum Desktop app is open when you plugged in the joystick, restart your DW Spectrum Desktop. If not, open DW Spectrum Desktop.
3. Open the PTZ camera you would like to control with the Joystick and click on the PTZ icon with your mouse.
4. Use the Joystick to Pan, Tilt, and Zoom the camera.

Why does DW Spectrum only support one joystick controller for PTZ?

1. IP cameras are network-based and have latency, making joystick control….not great.
2. DW Spectrum has Advanced PTZ – a feature that makes analog joysticks seem….well, outdated.

Creating A Showreel in DW Spectrum

Showreels

The Showreel feature of DW Spectrum® allows users to create customizable timed viewing sequences, to which users may assign media resources such as cameras, layouts, web pages, and more.

This article will outline how to create a Showreel within the DW Spectrum® IPVMS desktop client.

Supported/Affected Devices:

• DW Blackjack® Server Series

Creating a Showreel

To create a Showreel within the DW Spectrum® IPVMS Client:

1. Open the Main Menu, then click New.

Select Showreel.

1. From the Resource Tree, drag any resource to an available cell in the Showreel layout.

The Showreel will support the use of:

• • Layouts
  • Single Devices (cameras, I/O devices)
  • Exported Files
  • Web Pages
  • Servers (monitoring item will be displayed)
  • External Media (offline files, files within the Local Media folder)

1. Drag-and-drop resources to rearrange the display order of the cells within the Showreel.

Adjust the display time of each resource.

1. Click the Start Showreel button to begin the Showreel.

To stop the Showreel, press the Esc key on the keyboard.

DW Spectrum Help Function

Help Function

DW Spectrum v3.2 introduced a context-sensitive help function that allows DW Spectrum users to easily find more information on operator functions, setup information, and more.

This article will outline how to use the Context Help Manual of DW Spectrum.

Note:  An active Internet connection is not required to use this function.

Supported/Affected Devices

• DW Blackjack Servers

Accessing the Help Function

When using DW Spectrum, the Context Help Manual provides quick access to an offline user manual.

To use the help function:

1. Click on the Help Icon [?] in the Navigation Panel, at the top of the window.

1. A question mark [?] will overlay your mouse cursor, indicating that the Help Function is enabled.

Click on the subject matter in question or interface element that you want to know more about.

1. The Context Help Manual will open in your default web browser.

DW Spectrum IPVMS Mobile Application Setup

DW Spectrum® Mobile Application

The DW Spectrum® Mobile application allows users to connect with their DW Spectrum® systems using their Apple (iOS) and Android mobile devices.  However, some initial setup is required before you can begin to use the live viewing and playback features of the application.

This article will outline how to connect your DW Spectrum® Mobile application to a DW Spectrum System using DW Cloud™ or by using a server’s IP address for direct connection.

**NOTE:  The use of the term “DW Spectrum® System” in this article may refer to a single DW Spectrum® Server or to multiple DW Spectrum® Servers that have been merged into a single group.

**NOTE:  If a network that is hosting a DW Spectrum Server is using a SonicWall or Firewall service to filter out external Internet access, you may need to allowlist or port forward the DW Spectrum® Server.

For the FQDN list of DW Spectrum®, please read DW Spectrum – FQDN or Allowlist for DW Cloud Access.

Supported/Affected Devices:

• DW Blackjack® Servers
• MEGApix® IP Camera Series

Acquiring the Application

To use DW Spectrum® Mobile on your mobile device (smartphone, tablet, etc.), you will need to download and install the mobile application from your application store.

Connecting Through DW Cloud™

DW Cloud™ is a free connection service for use with the DW Spectrum® IPVMS software.  If you have yet to connect your DW Spectrum® system to a DW Cloud™ account or still need to create a DW Cloud™ account, check out DW Cloud Management.

To connect with your DW Spectrum® IPVMS system using the DW Cloud™ service:

1. Open the DW Spectrum application on your mobile device.

To connect your DW Cloud™ account to the DW Spectrum® Mobile application, click on Log in to DW Cloud.

1. In the Cloud Account screen, enter the Email and Password login credentials for your DW Cloud™ account, then tap the Log in button.

In the Server Selection screen, DW Spectrum® systems that are already connected with your DW Cloud™ account will display with an orange Cloud icon.  As your mobile application is now connected with your account, simply select the cloud-connected system to begin viewing.

1. You may only view one DW Spectrum® system at a time through the mobile application.

To view another system, tap on the Main Menu button, then select Disconnect from Server.

You will then be routed back to the Server Selection screen.

Connecting Through Direct Connection (IP Address)

When connecting to your DW Spectrum® system using an IP address, you will need to port forward the DW Spectrum® server(s) to ensure that external network access is available while offsite.

Automatic Discovery (LAN)

If you are currently connected to the same local network (LAN) as the DW Spectrum® system, the DW Spectrum® Mobile application may discover the server automatically.

1. To connect with a discovered server, select the system.  The IP Address field will automatically fill.
2. Enter your Login and Password for the DW Spectrum® system, then tap the Connect button to begin viewing.

Manual Direct Connection (LAN)

If the IP address of the server does not automatically fill or the server is not discovered, you can find the email address in the Server Settings menu of the DW Spectrum® IPVMS desktop application.

1. In the DW Spectrum® IPVMS desktop application, right-click on the server.
2. Select Server Settings.
3. Under the General tab, locate the IP Address and Port value for your connection needs.

1. Changing to your DW Spectrum® Mobile application, tap on the Connect to Another Server button.

1. The New Connection screen will display.

Enter the IP address of your server in the Host field,

Next, enter your Login and Password credentials for the DW Spectrum® system.

Tap the Connect button to begin viewing.

Manual Direct Connection (WAN)

If you will be connecting to your DW Spectrum® system from outside of your local network (LAN), you will need to know the Public IP Address (WAN) of your network.

**NOTE:  When connected to the same internal network (LAN) as the DW Spectrum® Server, you will not be able to connect if you are using an external, public IP address (WAN).  Use a public IP address only when connecting from outside of the server’s host network.

1. To obtain the public IP address of your network, you may inquire with your ISP, work with your network administrator, or check in your router for the information.

Alternatively, open a web browser (Google Chrome, Mozilla Firefox, etc.) and visit a port checking website (e.g., http://canyouseeme.org).

1. The public IP of your currently connected network will display

Confirm that the DW Spectrum® port (Default Port: 7001) is open within the network.  If the port is blocked, external communication to the server will be unavailable.

1. Changing to your DW Spectrum® Mobile application, tap on the Connect to Another Server button.

1. The New Connection screen will display.

Enter the public IP address of your server in the Host field,

Next, enter your Login and Password credentials for the DW Spectrum® system.

Tap the Connect button to begin viewing.

DW Spectrum – Launch Desktop Client with CLI

Benefits of Launching with the CLI

Launching the Desktop client with the CLI gives you a lot more flexibility. The CLI allows you to launch it normally without any changes, but you can also change its behavior by utilizing specific parameters. It can facilitate many tasks such as server auto-login, disabling auto-updates, creating multiple instances of the client, restricting options, and more.

How to Launch with CLI

In Windows:

1. Open Command Prompt and enter:

cd C:\Program Files\Digital Watchdog\DW Spectrum\Client

1. Next, to view all installed versions enter:

dir

1. Choose a version: [replace “VERSION” with your version number (e.g., 3.2.0.28738) in the command below]

cd VERSION

1. Launch the Client (no parameter):

applauncher

Or launch the Client with a parameter:

applauncher –layout-name=”Example”

In Linux:

1. Open Terminal and enter:

cd /opt/digitalwatchdog/client/VERSION/bin

Example:  cd /opt/digitalwatchdog/client/4.2.0.32842/bin

1. View all installed versions with the command:

ls

1. Choose a version. [replace “VERSION” with your version number (e.g., 3.2.0.28738) in the command below]

cd VERSION/bin

1. Launch the client (no parameter):

./applauncher

Or launch the client with a parameter:

applauncher –layout-name=”Example”

Command Line Parameters (v4.0 and newer):

Command Line Parameters for v3.2 and Older

DW Spectrum Quick User Guide

This Quick User’s Guide provides the steps you need to view live video, search and view archived video and export recorded video evidence to your local computer or to a removable media device. Contains the following sections: • View Live Video • Search/View Archive Video • Exporting Recorded Video

Note: Depending on your individual access rights, you may not be able to view all of the functionality documented in this guide.

DW Spectrum Quick User Guide

How to Run DW Spectrum Client in a Limited GPU Environment

Limited OpenGL 2.1 Support

The DW Spectrum® Client application requires a computer with support for OpenGL 2.1 or higher, whether on a virtual machine (VM) or an actual computer.  In most cases, this is not an issue.  However, if a user is utilizing a virtual machine (VMWare, VirtualBox) or a personal computer (PC) with limited graphics capability (or no GPU), OpenGL 2.1 may not be supported.  As a result, DW Spectrum® Client will not run.

To resolve this issue, an emulation of the necessary graphics to function through the CPU may allow the Client to run if the Server application is also installed on a computer using Windows x64 OS.

This article will outline how to emulate a GPU using a CPU on a WinOS x64-bit system.

**DISCLAIMER:  We do not recommend this method unless it is absolutely required.  Even then, please be aware that you will be performing this at your own risk.

Supported/Affected Devices:

• DW Blackjack® Cube Series (WinOS)
• DW Blackjack® Client Workstation Series (WinOS)

Things to Consider

• When using this method, you will be transferring the computing load that would otherwise be directed to a GPU onto the CPU. This will cause the CPU usage to increase significantly.
• We do not recommend using this method unless it is absolutely required.
• Remember to close the DW Spectrum® Client application as soon as you are finished returning the CPU load to normal.
• The hosting computer must be using a Windows x64-bit operating system.

Emulating a GPU Using a CPU

To emulate a GPU:

1. Download the Open GL emulation library.

Extract the files “opengl32.dll” and “libglapi.dll” from the zipped/compressed folder.

1. Next, stop the Spectrum Media Server service.  To do so, you can right-click on the service in the Windows Service Tray, then select Stop Server (started).

1. Once the Media Server has been stopped, open the computer’s File Explorer program and navigate to:

C:\Program Files\Digital Watchdog\DW Spectrum\Client\<version_number>

**NOTE:  “<version_number>” (above) refers to the DW Spectrum® Client software version number.

1. Copy-and-paste the opengl32.dll and libglapi.dll files to this directory. Do not place them into any additional folders beyond this directory.

1. Start the Media Server from the Windows Service Tray.

Launch the DW Spectrum® Client.

The DW Spectrum Client application will now utilize the CPU for some of the graphical processing.  The processing load on the CPU of the host computer will increase as a result, so be sure to completely close the DW Spectrum® Client application when you are not actively using it.

Motion Smart Search In DW Spectrum IPVMS

Motion Smart Search

DW Spectrum’s Motion Smart Search feature is a useful tool that allows users to rapidly search video archives to discover segments of saved footage.  Rather than having to review long lengths of archived footage to find a specific moment, Motion Smart Search narrows down the saved video to a specified area in the camera’s field of vision and highlights the discovered segments in the Timeline during playback.

This article will outline how to use the Motion Smart Search feature of DW Spectrum for faster footage acquisition.

Using Smart Search

To use the Motion Smart Search feature, you must be using a camera that supports motion recording (where both the primary and secondary video streams are active).

Note:  It is recommended that the secondary stream be set to a resolution of 704×480 or lower, with a frame rate no higher than 7 FPS.

If you are encountering issues with Motion Recording, check out Motion Recording Troubleshooting (DW Spectrum).

To use the Motion Smart Search feature:

1. Select your desired camera to display.

Selecting from either the camera’s Image Controls toolbar or from the Notifications Panel, click on the Motion icon.

Alternatively, you can right-click in the camera window and select Show Motion/Smart Search.

1. Upon activating Motion Smart Search, a grid will overlay the camera area.

Click-and-drag to highlight a specific motion area in the grid.

1. DW Spectrum will display preview frames the system’s search results.

Additionally, in the Timeline, sections will be highlighted to indicate that motion was detected in the specified motion area.

Select from the previewed frames or click in the Timeline to begin playing the detected footage.

Reporting DW Spectrum Issues

DW Spectrum® Issues

This article will outline how to report operator issues with DW Spectrum® IPVMS.

Supported/Affected Devices

• DW Blackjack® Series

Before Requesting Support

Use the following resources to check for possible solutions:

• DW Spectrum Help Function
• Digital Watchdog Support Knowledge Base

**Note:  It is recommended to use the latest version of DW Spectrum®.  If you are encountering operator issues and your firmware is outdated, consider updating to the latest build version.

The Digital Watchdog Support Knowledge Base hosts release notes for recent updates.

Requesting Support

Digital Watchdog Technical Support strives to provide quick and efficient assistance for issues that directly regard Digital Watchdog products.

Use the following guidelines to provide a concise outline of your issue so that our technicians may support you in an orderly fashion.

Submit One Support Request per Issue

As our support team focuses on different Digital Watchdog products, features, and software, tracking the progress of individual issues becomes difficult when there is an overwhelming number of issues described in a single report.

If one issue appears to be interrelated with another issue, it may be worth mentioning.  However, please maintain a clear outline of a single issue, per request, if possible.

Once the issue has been identified by the technician, a recommended resolution may be provided.

**Note:  Open a support ticket with Digital Watchdog Technical Support.

Provide a Short and Clear Summary

An ideal summary should be clear and as short as possible, but long enough to clarify the issue.  Provide a clear overview of the issue, the component where the issue is occurring (Server, Client, DW Cloud, mobile application), and what conditions the system was under when the problem started.

Please also provide details regarding any troubleshooting steps that have already been taken.  If troubleshooting has not already been performed, you may be tasked with performing recommended troubleshooting steps.

Environment

Provide details about the environment that DW Spectrum® is running in.  This includes information such as what version/build of DW Spectrum® is being used, the operating systems being used, and the size of the System (a single server or multi-server/merged System).

Example:

• DW Spectrum® Version:  v4.1.0.31401
• DW Spectrum® Client:  Mac OS 10.13
• DW Spectrum® Server:  Windows 10
• Network Topology:  Server is connected to cameras through a Wi-Fi router that is connected to a single PoE switch, with 10 cameras.
• Special Features:  The mentioned PoE switch has an embedded firewall blocking UDP traffic.

Reproduction Scenario

Describe any steps that you performed prior to the start of the problem.  The technician may need to try to reproduce the issue on their end to better understand what may be causing the issue.

Examples of this include upgrading firmware from a particular build, changing network hardware, applying specific settings in DW Spectrum®, etc.

Attachments

Attachments can be quite helpful for technicians as they offer additional insight to the issue that you are experiencing.  Providing photos, screen recordings, or Sever Logs may help to reduce the wait time for a resolution to your issue.

Since attachments can be quite large to share, you may use a third party service like Google Drive or DropBox to provide your attachment.

Avoid sending compressed (.zip) files as we are less likely to open this file type for security reasons.  Instead, upload each file individually to the sharing application of choice so that your technician can check the file before opening or downloading it.

**Note:  DW Spectrum® (Windows version) has an in-client screen recording feature that you may use to capture a recording of your display as you see it.  Press Alt+R on the keyboard to start or stop this function.

Remote Assistance

Issues are often system-specific and your technician may request remote access to your System to directly assist you with resolving the problem.

Frequently, Digital Watchdog Technical Support will ask for unattended TeamViewer access to investigate the issue directly.  We understand if this is not possible, but please be aware that this may delay the solution for your issue.  If you prefer to instead be present for the remote session, you may request one.

Additionally, the use of ONVIF Device Manager and/or Wireshark is commonly used for troubleshooting our most commonly reported issues.  It may be in your best interest to have these applications installed.

**Note:  DW Blackjack® Servers (Windows) will come with ONVIF Device Manager installed.  Most DW Blackjack® Series devices will come with TeamViewer installed as well.

NVMS 2 Installation Guide, NVMS Lite is a newly integrated security management platform released by TVT, featuring seamless access to all TVT’s products and encoding devices of the famous manufacturers in the industry (like Hikvison, Dahua, etc.).

With the powerful capability of video surveillance management, real-time preview, record storage, record playback, record download, alarm linkage, decoding on TV Wall and keyboard control are supported.

Additionally, due to its small, exquisite, flexible and diverse deployment, NVMS Lite can meet various demands of small-sized projects and can be widely used in the video surveillance of industrial park, education, banking, chain stores, buildings and transportation.

CORTROL Global is one of the market’s most comprehensive enterprise-level VMS solutions, featuring interactive maps linked to alarms, an exceptional event and action manager, analytics tools, video wall support, and proactive components. In addition, the edge recording ensures your data safety by synchronizing with IP storage devices, archive replication, advanced system health monitoring, and failover, which reduces the disruption of your video surveillance recordings to zero. All this, plus various customization possibilities and Ganz’s excellent technical support.

With CORTROL Global, you can optimize the command center’s video wall. Create custom configurations or force users to specific video walls. For example, create “Area Focused” video walls to review footage quickly.

• Highly secure encrypted camera and client communication
• Powerful event and action manager
• Real-time geolocation / map / mobile tracking
• Multiple access control integrations, including Feenics Keep , Keri^® Systems Doors.net , Gallagher Command Center , NAPCO Continental , and more
• Cloud, VM Environments supported
• Powerful FR, LPR, AI, and UICC modules
• Intuitive configuration and deployment features will have your network up and running quickly and simply.
• Advanced features: event & action manager, powerful analytics: FR, LPR, VCA, 64-bit core, integrations/API maps & mobile streaming
• Supports  15, 000+ models of network cameras and network video servers from over 190+ manufacturers

Full HD and UHD Resolution
Stream up to 4k and 8k resolution.

Advanced Event and Action Manager
Specify the desired outcome of your video surveillance system’s operation. Determine how the software reacts to any event caught on camera and how it turns events into an automated process. For example, send emails, activate DI/DO, interact with any other software, or bring the operator’s attention to a camera that requires immediate action. This functionality can be used for a single event or a set of sequenced circumstances to eliminate false alarms and improve the efficiency of your surveillance system.

Multiple Integrations
CORTROL is engineered to unify Video Surveillance, Access Control, Video Analytics, IoT Sensors (vaping sensors, bullying, and gunshot detectors ), license plate recognition , deep cloud learning , intercom communications, biometrics, and other IP Systems to provide real-time situational awareness. Go to the integration section>>

CORTROL Video Analytics (CVA)
Advanced computational neural network engine provides AI analytics to any camera in your system. For example, create Zones/Lines to alert on perimeter intrusion, loitering, and AI Classification of persons, vehicles, and animals. Become efficient with the information you see. Take advantage of the full potential of your video surveillance system with video content analysis. Improve the functionality of your surveillance while analyzing large amounts of data to determine a specific pattern in a particular task. 

Smarter Business Security
CORTROL connects video, locks, card readers, or door contacts via Cloud, delivering versatility to smart business security –  all at a very economical cost.  CORTROL Global is engineered for medium and large enterprise business space.

Maps
Maps provide a complete examination of the entire installation of cameras, delivering immediate visual verification. All the alerts are integrated with the maps and can be set up to be viewed on the overview as well — you can specify the location of the alarm event immediately.

Web Access
Get permanent access to live streaming and archive video through your web browser.

Information Channels
Streaming branding, informational or urgent announcements

Alarm Acknowledgement
Make sure that no event skips the attention of the operator. An operator must confirm all alarms, automatically generating a bookmark towards the event in the archive. By requiring the operator to record actions in a journal, there is a tracking of performed actions towards each event.

Integrations and API
CORTROL offers customizable integration with other software systems in the form of a software development kit (SDK), CORTROL RESTful API.

Mobile Applications
You can use your mobile device to access live and archived streams. Use PTZ presets, control 2-way audio, or the mobile phone camera to stream video and audio directly to the server.

Live Streaming
The streaming server can make a live cast of videos on a website or YouTube.

Edge Recording
You can synchronize all your data with IP device storage. With this feature, if the network connection with any camera is lost, the camera still records your data. It is fully transferred to your server as soon as the network connection is re-established.

GANZ CORTROL VMS Setup Guide

Read Next :

• GANZ DMS Lite User Manual
• TP-Link Pharos Series Installation Guide
• Turing SMART Station Installation Guide

Ganz CORTROL is also available in the following editions:

• CORTROL Premier – Standalone System 24Ch / 48Ch / 72ch / 96ch

Learn More About Ganz CORTROL VMS Editions and Features.

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1. CORTROL Prerequisites

There are a few requirements for the system the GANZ CORTROL Client will run on.

The ports for remote connections should be enabled through the firewalls (default ports are 60554 for the GANZ CORTROL Client)

The Bit version of Windows, 32-Bit vs. 64-Bit on the PC/Server should be confirmed.

For Windows 7: To confirm your Windows bit version, go to Control Panel > System and confirm System type as 32-Bit or 64-Bit.

For Windows 10: To confirm your Windows bit version, go to “Settings > System and confirm System type as 32-Bit or 64-Bit.

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1. CORTROL Client Installer

The CORTROL Client Installer can be found at Ganz Security/Software includes both the CORTROL Management Console, and the CORTROL Client installer.

From the link please select and download either CORTROL Console 32bit or 64bit, depending on the Windows OS bit version of the host server.

For convenience, links to the 32Bit, and 64Bit versions of the CORTROL Console are provided below.

Note: For most browsers, any downloaded files can be found in the Windows Download folder.

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1. Client Installation

• Navigate to the Microsoft Windows download folder.
• Double click on the CORTROL Client installer, to begin the installation process.
• Select the installation language and click Next.
• Accept the terms of agreement and click Next.
• Accept default installation location and click Next. (Change location destination if required.)
• Select the needed application language and click Next.
• Once installation is complete, click Finish.

1. Client Configuration

To launch the CORTROL Client interface, double click on its desktop icon. H

The Client will require configuration, to connect to the CORTROL Global Demo Server.

• Select “Disconnect”, as no server is currently configured.
• Select “Connection” located in the top right corner.

• Select the “Local Server” listed under “Connections, and then select “Edit”
• Leave the default “Server title”
• For the “IP address and port” enter: 173.42.78.61 – Leave the default port at 60554.
• Enter “demo” all lower case for the “Username”
• Enter “2468” for the password.
• Select “Remember Password” and then click on “Save”.
• Select the “Local Server” listed under “Connections” and then click on “Connect”.
• Click on the “X” to close / exit, “Connections”

CORTROL Client Download

V2.0.3

The “Demo” user have been giving no restriction on functionality within the GANZ CORTROL Client.

Please reference the CORTROL Client Manual for navigation, and usage.

CORTROL Client Quick Guide

v1.0.2

Main window

The main window displays content provided by the server, which depend upon the selected tab. Please see the corresponding sections of this document for detailed information about each mode.

The Ganz CORTROL Client application window title displays window name, display number, and computer station name.

Upper right corner – window controls

From this panel, the Ganz CORTROL Client application window can be:

• Opened in full screen mode
• Minimized to taskbar
• Maximized/restored to default size
• Closed

To enter full screen, F11 can also be used; to exit full screen mode, press Escape or F11 on the keyboard.

Upper panel – tabs

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The upper panel contains tabs that allow you to quickly switch between main software functionality. The following tabs may be available, depending on the software version:

• Live: real-time video
• Playback: recorded video
• Sequence Explorer: recorded video analysis
• Smart Search: recording motion video analysis
• Alerts: generated alerts
• Library: exported video and snapshots

Upper panel – server connections

S Connection (1 servers)

The Connection button opens server connection setup window and displays the number of currently configured servers.

Upper right: main menu

File Edit View Help

This section contains the main application menu items.

• File; Exit: close the Ganz CORTROL Client Application
• Edit; Settings: application settings
• View: operation modes

o Always on top

o Exclusivity Mode

o Locked application

Help; About: about Ganz CORTROL Client

Server Connections

If you wish to connect to a remote server, follow the steps below.

Select the Connection section in the upper panel to bring up the dialog box.

Select a server by clicking it in the item list and click Connect to connect with the selected server. Server resources will automatically appear in the left-hand panel.

Click Disconnect in this same dialog box to log out from the selected server.

Video Channels

Each video displayed in live view is placed into a ‘slot’, a part of the layout, called viewport.

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Lower-left: Stream details

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Enabled items are highlighted yellow:

Upper-left: general viewport controls

o X: close the stream and free the viewport

o Lock: unlocked/locked (Unlocked video in can be replaced by other cameras)

o Camera name: Name given the camera

Upper-right: Current time on the server from which the device originates

o Recording status: X = not recording, yellow arrow = recording

o Motion detector status: running = motion present, standing still = no motion

o Video codec of the stream: H.264, MJPEG

o Picture resolution: XVGA, 2.8MP

o Stream frame rate: xFPS

o Stream bitrate: xKb/s, xMb/s

Lower-right: Controls

o Instant playback: Playback of currently select time, (Default, last five minutes)

o PTZ toggle: PTZ HUD and bottom panel ON/OFF

o DPTZ toggle: Toggle digital PTZ control

o Motion grid: ON/OFF

o Substream: Auto/main/substream

o Incoming audio: ON/OFF

o Audio OUT: Press and hold the microphone to speak

o Aspect ratio: Auto/stretch to fill viewport/original

o Notification panel toggle: Toggle display of device centric notification panel

o Bookmark: Bookmark current selection of time for later retrieval, review

o Snapshot: Export snapshot of current image to library

Bottom: PTZ controls

• Presets Tours: Listing presets, with option to initiate tour
• HUD (Heads Up Display): ON/OFF (Centre: PTZ HUD controls) o Pan and tilt arrows

o Zoom slider

o Iris slide (If camera supported)

o Focus slider (If camera supported)

Instant Playback

The following overlay controls are available in the instant playback mode:

Camera Center: Play/Pause

o Drag to the center of the line to pause drag right to go fast forward o Drag left to rewind fast

o Release from dragging to continue normal playback

Bottom right: Controls

o Place: Click to play

o Clock icon: Specify time, date/hours/minutes

o Bookmark: Bookmark current selection of time for later retrieval, review

o Snapshot: Snapshot of current image, saved automatically

o Archive: Export loaded footage displayed in timeline

Bottom: Navigation

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o Left/Right <> arrows: Adjust loaded video time boundaries (Default, last five minutes) ■ Drag right to go forward in time drag left to go backwards in time

o Vertical yellow line: Indicates current playback moment, ■ Drag it anywhere or click to move along the timeline

Playback (Archive) Mode

For security reasons, it has been made impossible to erase recordings from individual channels and/or time periods. Recordings

Select Playback tab to switch to archive playback mode. Your current layout will be used, and recorded video streams will be displayed for channels with enabled recording.

• Layouts: Double-click your desired layout to load it
• Layout templates: Double-click your desired layout template to load it
• Channels:

o Double-click or drag and drop the channels of your choice to fill the viewports

o First empty viewports are filled; then non-locked channels are replaced one by one)

o Each channel can be expanded to access recordings of its main or secondary stream.

o All footage having no associated active channels will be available under Orphan archive tracks.

The following viewport overlay controls are available in the playback mode, upon selection of a viewport:

• Upper left:

o X: close the stream and free the viewport

o Lock: unlocked/locked (Unlocked video in this viewport can be replaced by other cameras)

o Camera name: Name given the camera

• Lower-right: Controls

o DPTZ toggle: Toggle digital PTZ control

o Aspect ratio: Auto/stretch to fill viewport/original

o Motion grid: ON/OFF

Playback timeline

Right below the video stream, the Timeline is displayed:

• Time intervals: Show the timeline scale;

o Click and drag left/right to move the timeline

• The video footage outline is shown twice:

o Upper timeline: Contents of currently selected stream, with corresponding channel name

o Lower timeline: Content summary for all channels currently present in the viewport layout

• White line: Indicates recorded video data
• Cyan line: (A little bit wider than the white line) indicates recorded motion data
• Blue line: (A little bit wider than the cyan line) indicates recorded incoming audio data
• Yellow vertical line: Denotes current playback position

Playback Navigation controls

The playback navigation controls are located at the bottom of the window:

• Timestamps: Timeline start and stop
• Left/Right <> arrows: Adjust the loaded footage time boundaries (Default, last five minutes) o Drag right to go forward in time drag left to go backwards in time

Motion Search:

Left/Right <> arrows move forward or back to next recorded motion

Playback Navigation:

o Use the Play/Pause button to start playback

o Use the <> arrows near the Play button to go one frame back/forward

o -/+ steps: click to go back/forward with a step of 5 seconds, 1 minute, 1 hour or 24 hours o |< >| arrows: go to the very beginning/very end of the footage

• Playback speed:

o Drag the blob to adjust playback speed from +/-0.5x to +/-32x

o The Pause button duplicates the main pause control

• Clock icon: Specify time, date/hours/minutes
• Bookmark: Create bookmark for later retrieval, review
• Snapshot: Snapshot of current image, saved automatically
• Multi-Snapshot: Snapshot of all channels currently present in the viewport layout
• Archive: Export loaded footage displayed in timeline

o Option of multi-channel, or single channel archive export

HOW TO INSTALL CP PLUS KVMS PRO FOR WINDOWS 7/8/10 DESKTOP APPLICATION

we are going to show you how you can monitor CP Plus Brand CCTV Camera view on your Personal Computer, laptop with an Operating System (OS) Microsoft Windows XP / Windows 7 / Windows 8 / Windows 10(32/64 bit), for mac users please checkout our another blog.

In this article, we are going to see where to download application KVMS PRO Free for Desktop Software and then how to install and configure to see your installed camera into application.

Before start let me share with you, Currently, CP Plus is a No. 1 in India, leaders in advanced security and surveillance solutions Company. According to IHS Survey 2017, CP Plus is the top 4 security company in the world and is in the top 2 clubs in Asia. CP Plus products are used in many sectors, such as buildings, infrastructures, transport, hotels, hospitals, institutes, and homes. Products of CP PLUS are available at Parmeshwar Electrotech Pvt Ltd – Rajkot, we are one of the distributors for CP PLUS Portfolios.

Products of CP PLUS are available in two different series product ranges, first is Orange and second is Indigo, so before downloading the application please check which series DVR, NVR or Cameras you have. Here we are talking about Orange Series Product’s Software.

How To Install CP PLUS KVMS PRO

Read Next :

1. How to Connect Device and Computer to Same Network
2. Zosi Smart App AVSS Guide
3. FLIR Cloud Client installation and user guide

1 Step # Download CP PLUS KVMS Pro Free Software

First Method :

You can download from our support page where we are frequently updating latest release software, click here from direct download or facing any problem then Visit our Support Page and find for CP PLUS KVMS Pro software for desktop

Second Method :

Visit CP PLUS official website and download from there (Click here for Download), click here for direct download or facing any problem then visit software page under section of orange, find for KVMS Pro Win and download.

2 Step # Unzip Downloaded File

After downloading the installer from the given link, you need to extract the file because the downloaded file will be in the compressed format.

Sometimes unzipping the file may raise a broken link error then try to unzip for latest winrar software, you may download Winrar here.

3 Step # Run Software Installer

Now, CP Plus KVMS Pro software for Windows is ready for Installation, Find so right-click on the install file and then click on the Run as administrator. Then the system asks for permission for the installation. Click on the Yes button.

The installation process will start and the first installation screen comes to you.

4 Step # Select Language And Accept Terms Condition

This is the First Installation wizard Screen,
4.1 Select your Preferred Language
4.2 Checkbox after read agreement for acceptance
4.3 Press Next button for further Process

5 Step # Select Installation Option

This is the Second Installation wizard Screen,

5.1 : Keep Checked for Installation
KVMS Pro is used for DVR, NVR, IP Camera, Video Decoder, Video Matrix for Live View, Playback, Video wall and Download Recorded History, Also you can manage and configure above mentioned devices.

5.2 : Check for Install Storage Service
Storage Services act as Video Storage Server or you can say work similar to NVR.
In this Tutorial we are not covering that part, so I am going to uncheck it.

5.3 : Press Next button for further Process

6 Step # Select Installation Path

This is the Third Installation wizard Screen,

6.1 : here, indicate how much space required to install KVMS Pro and how much space you have according selected path

6.2 : Default installation path is on the Programme files folder or your primary OS drive, you can change it by pressing Browse button and select your desired location.

6.3 Checked or Unchecked, if you wish to create a desktop Shortcut or not.

6.4
Press Install button for Final Installation Process

7 Step # Installation In Progress

This is the forth Installation wizard Screen,

7.1 : here you can see the progress of installation, wait for a while until all processes finish and you will get a successful installation msg or any other error msg if any.

8 Step # Successfully Installed

This is the fifth Installation wizard Screen, if you see this screen it means your CP PLUS KVMS Pro software Successfully installed your Computer

8.1 : Release Note : Checked this box for open release note after pressing the finish button
8.2 : Run KVMS Pro : Checked this box for open KVMS Pro after pressing the finish button.
8.3 : Press the finish button for exit from KVMS Pro Wizard and it will open the release note or run the KVMS Pro application if the checkbox is selected.

9 Step # KVMS Pro Application Registration Process : Password Setting

If you checked option 8.2 in the previous step then the application will automatically open, if not then Go to Desktop or Strat Programme and Select KVMS Pro application by clicking the shortcut. When the application runs for the first time then it will ask for the password of the master user : admin. It will be your master administrative password, so remember it as well as keep it strong too.

9.1 : Password : Enter Strong Password for user : admin
9.2 : Confirm Password : retype same as above for confirmation.
9.3 : Auto Login after Registration : if you checked this box then after finishing this registration process you will be logind in to the app, if not then you will get a Login box and ask for username and password for entering the app. Checking this box will save your time.
9.4 : Press Next for further registration process.

10 Step # KVMS Pro Application Registration Process : Password Protection

Answer the security questions, it will help you to retrieve password in case you forget.

10.1 : Question 1 : Select your desired question and type your answer
10.2 : Question 2 : Select your desired question and type your answer
10.3 : Question 3 : Select your desired question and type your answer
10.4 : Press Finish button for complete KVMS Pro software registration process.

After the registration process is completed, the application will open and ready to use.
Hurray… you are now ready to use CP PLUS KVMS Pro Desktop Application.

Video Tutorial

Check out our Next tutorial for how to Add CP PLUS DVR, NVR, IP CAMERA in the KVMS Pro.

Conclusion

KVMS Pro is very easy and has to follow 10 simple steps for Installation and make it ready to monitor CP PLUS Camera DVR, CVR, NVR and IP Camera.

Turing Vision Mobile App (Recommended)

Leveraging AI to reimagine the way improving safety, security, and operations

SMART Utility

Software utility on the Windows PC used to discover, upgrade, and modify parameters for the SMART series products on the same LAN.

DOWNLOAD
(Windows PC)ARCHIVE

 

Turing SMART Station

Management client for the Windows PC and Mac. Allows for local LAN access. Computer hardware not included

DOWNLOAD
(MAC)DOWNLOAD
(WIN32)DOWNLOAD
(WIN64)ArchiveUser ManualData Sheet

SMART Player

The SMART Player is intended to play back video clips directly extract from the SMART series NVR.

DOWNLOAD
(Windows)

• FLIR United VMS Installation Guide
• EseeCloud CMS Full Setup Guide
• Hik-Partner Pro Portal Setup Guide

Introduction

Smart Station 3.0 is a video management software. It provides video surveillance services including live view, playback, device management, recording schedule, alarm configuration, video wall, people counting, and e-map. The software is easy to deploy and operate, suitable for small and medium-size applications such as for super market, parking lot and residential area. For more details, see datasheet.

NOTE!

• The software has different versions and shall be installed on a compatible operating system. Please refer to the datasheet for details.
• Functions may vary depending on factors including but not limited to software version, device and version, and how the device is managed by the software (i.e., directly connected camera or NVR connected camera).
• This manual is not intended for a specific software version. Some functions or features described in this manual may be available to certain version(s) only.
• Directly connected camera: Camera that is directly managed by the software (in comparison with NVR connected camera).
• NVR connected camera: Camera that is managed by the software via an NVR (in comparison with directly connected camera).
• IPC: IPC, IP camera and camera refer to the same thing in this manual.
• PC: The computer that runs the software, also mentioned in this manual as the client.

System Requirements

The PC that hosts the software shall meet performance requirements. The requirements may vary, depending on how you use the software. For example, live view at high resolution in multiple windows requires higher system performance.

Software Version System Requirements

3 NOTE!

The 64-bit OS and software are recommended. Live view and playback consumes RAM, and the 32-bit software has a relatively small RAM. When RAM is running low, the software will be unable to play more channels of live or recorded videos, and it will display a message indicating insufficient RAM.

Installation and Startup

1. Double-click the .exe file, and follow the wizard to complete the installation.
2. When installation is complete, double-click the shortcut icon to start the software.
3. Log in with the default username/password (admin/123456).

g¹ NOTE!

• The default password is intended only for the first login. For security, please set a strong password when logged in (see User Management). A strong password shall include at least nine characters comprising all three types: digits, letters, and special characters. Please keep the password safe and change it regularly.
• The password for admin (123456 or others) does not change after an upgrade or a reinstall of the software.

1. You see the main page when logged in. The main page includes the control panel, some functional buttons and the system menu.

g* NOTE!

For first time use, a config wizard will guide you to add devices and start live view. The wizard uses the default username (admin/123456) to add devices.

4 gui introduction

The main page is displayed after you log in. The main page consists of the control panel and some functional buttons.

• The control panel includes the Common and Basic/Smart areas. Click an icon to access the corresponding module. You may drag an icon to change its position with another icon.
• Click the buttons in the top right corner:

Description

Icon

* The buttons in the bottom left corner:

Device Management

Devices include encoding devices, decoding devices, cloud devices, access control devices and network keyboards. The software supports up to 64 local devices and 64 cloud devices, up to 512 local channels and 512 cloud channels.

Encoding Device

Add an Encoding Device

Encoding devices include IPC (also referred to as IP camera, camera, or video channel in this manual), Network Video Recorder (NVR) and hybrid NVR.

NOTE!

• Managing a device with different management software programs may cause unexpected problems.
• Please always add devices as admin (enter username “admin”).

Click Device Management on the control panel and then follow the steps:

1. Click Device > Encoding Device. The page is divided into two areas with two lists:

• Online Device list: The software searches online devices and refreshes automatically. Note: The discovered devices are not added yet, and you need to add them manually (see step 2).
• Managed Device list: lists devices that have been added to the software.

2. On the Online Device list, select device(s) and then click Add. You may add devices to different

groups.

• The software uses the default username (admin/123456) to add a device. If the password of a device has been changed and is not 123456, you need to change the password in step 3.
• In the Online Device list, you may:
• Click Refresh to refresh the list.
• Click Search Config to specify a network segment to search.
• Right-click a device to visit its Web interface.

3. On the Managed Device list, check the status of the added devices and do the following:

Configure an Encoding Device

KSJ

On the Managed Device list, click for an online device to configure image, encoding , OSD and temperature measurement settings without opening the Web interface of the device.

NOTE!

• This function requires device support and it may be unavailable if the device version is too low.
• Temperature measurement parameters are available to thermal cameras only.
• The configurations displayed may vary with device version and how the device is managed.
• For detailed explanations of image, encoding, OSD and temperature measurement parameters, please see device user manual.
• OSD configuration is not available on Mac OS.

Note:

• The changed image and OSD settings take effect immediately. Encoding and temperature measurement settings must be saved first before they take effect.
• For an NVR, you need to select a camera from the drop-down list.
• When configuring OSD, you can double-click the image to display in full screen; the blue boxes (Areal, 2 …) appear only in the preview and do not display on the live view image. You can drag an OSD to relocate it.

Group Management

You can create groups and manage cameras in different groups.

1. Add a group.

2. Import cameras to the group.

* To import cameras: click the group on the right, select cameras on the left, and then click Import Selected. To import all cameras, click Import All.

* To remove a camera from a group, place the mouse pointer on the camera and click Delete.

* To rename a camera in a group, place the mouse pointer on the camera and click Rename.

Decoding Device

You need to add a decoding device before you can use the video wall function. The steps are similar to adding an encoding device. See Add an Encoding Device for reference.

Note: Add a decoding device as admin.

Cloud Device

NOTE!

The software can manage up to 64 cloud devices simultaneously, including your own devices and devices shared from other cloud accounts. If the total number of cloud devices exceeds the limit, you can click Device Details and use the Add Manage or Cancel button to specify the cloud devices you want to manage.

Click Device Management on the control panel and then follow the steps.

1. Click Device > Cloud Device.
2. Click Register to sign up for a cloud account; if you already have one, proceed to step 3.
3. Enter your username and password for your cloud account, and then click Login. Devices under your cloud account are listed, including your cloud devices (under My Cloud Device) and devices shared from other cloud accounts (under Shared Cloud Device).

Tip:

• Use the buttons under Operation to edit device name, configure image, encoding and OSD settings, open the Web interface of the device, or restart a device.
• Click Cancel to cancel the management of a device without deleting the device from the cloud account.
• Click TimeSync to keep a device synchronized with your PC’s system time.

* Click Device Details to add, edit, delete cloud devices, to share or cancel sharing, to manage or

cancel management.

Tips:

• Click Add to add device(s) to your cloud account (the register code required is displayed in the Web interface of the device; see device user manual for details); click Delete to delete device(s) from your cloud account.
• Click Add Manage to add device(s) to the software; click Cancel to cancel management without deleting the device from the cloud account.
• Double-click a device or click Edit to change the device’s name. To sync the new name to cloud, select Sync to Cloud.
• Click Share to share device(s) with another cloud account. Set a sharing period and permissions as needed. The permissions are pre-configured on the device.
• Click Sharing Records to view sharing history or cancel sharing(s) with other cloud accounts.
• Click Cancel Sharing to cancel sharing(s) from other cloud accounts.

Access Control Device

See Add an Encoding Device for the steps to adding an access control device. Please add access control devices as admin.

Network Keyboard

A network keyboard can be used to control live video, playback, PTZ camera and sequence resource on a video wall.

The following steps describe how to play live video on a video wall. Before you start, refer to the keyboard user manual to connect the keyboard to your PC. And then, click Device Management on the control panel and follow the steps.

1. Add a camera. On the Camera tab, click Add, select the camera to play on the video wall and click OK. The camera appears on the list.

Tip: You will use the number (e.g., 222) later when operating the keyboard.

Camera Video Wall Sequence Resource

“I^– Add |II| Delete Q Enter Keywords

I | Keyboard No. Name Stream Type Operation

□ I 222 192. 168.2.222.001 MainStream

1. Add a video wall. On the DX Video Wall tab, click Add, select a video wall and then click OK. You need to configure video wall first. See Video Wall for details.

Tip: You will use the number (e.g., 1) later when operating the keyboard.

1. Add a sequence resource. On the Sequence Resource tab, click Add, select a sequence resource and then click OK. You need to configure sequence resource first. See Sequence Resource for details.

Tip: You will use the number (e.g., 1) later when operating the keyboard.

Video Wall

[nJ Delete

Q Enter Keywords

Keyboard No.

Sequence Resouce

Operation

1. The following operations are on the network keyboard.
2. Enter the keyboard number in step 2 (e.g., 1), then press AUX4.
3. Enter the window number in the top left corner (which is 1 in both A and B), then press MON.
4. Enter the split-screen number, then press WIN. If the window is split (as in A), enter the split-screen number 3; if the window is not split (as in B), enter 1. This step is only required for playing live video on video wall. For playing sequence resource, skip this step.
5. Select the camera or sequence resource to play on the video wall.
6. Live video: Enter the keyboard number in step 1 (e.g., 222), then press CAM.
7. Sequence resource: Enter the keyboard number in step 3 (e.g., 1), then press CAM_G.
8. After live video starts on the video wall, you can:

• Use the joystick to control the rotation of a PTZ camera, and use the Zoom and Focus buttons to control the zoom and focus.
• Use the button to switch live video to recording.

See keyboard user manual for more information.

Live View

Live View

Click Live View on the control panel to view live video from cameras.

Play Live Video

1. On the Camera tab, double-click a camera or drag it to a window to start live video.

2. Right-click a camera to choose a stream type, rename the camera, view/change alarm output

status.

View/change alarm output status: Right-click an IPC or a channel under an NVR to view or change its alarm output status. Alarm output needs to be configured beforehand on the device.

Or, hover the mouse on an NVR, click EO to view or change the alarm output status of the NVR and all the channels under it. Click the button in the Operation column or the button on the top to change alarm status.

3. You may drag the image to play it in another window.

4. Double-click a window to maximize it, and double-click again to restore.

After maximizing a window, move your mouse to the left or right side on the live view page, and then

click ■“ or ■■ to switch to the live video of previous or next channel.

5. Use the live view toolbar or window toolbar during live view.

Play Live Video by View

By default view

On the View tab, double-click a default view or click Play to start live video from the corresponding number of cameras on the camera list: 4 cameras for 4-split view, 9 for 9-split view, 16 for 16-split view, and 25 for 25-split view. Take the 4-Split view as an example.

Live video from the first 4 cameras on the camera list will be played, illustrated as below.

By custom view

Play live video from specified cameras by a custom view.

1. On the View tab, click the Add View button to create a view. You may also click View on the control panel to add a sequence resource.

2.

Select a window layout. Click

to edit a custom layout, use Combine or Undo when editing.

1. Drag cameras or sequence resources to the intended windows one by one.
2. Click OK.
3. Double-click the custom view or click Play to start live video from cameras (specified in step 3) in the corresponding windows in the layout (set in step 2).

Live View Control

Live View Toolbar

The live view toolbar is at the bottom of the live view window.

0 0 0 0 0 0

0 0 0

0

Live View Window Toolbar

The window toolbar appears when you place the mouse pointer on a live view window. The toolbar is effective only to the current window.

NOTE!

The toolbar shows panel.

<o>

when the camera is a PTZ camera. Click this button to open the PTZ control

The toolbar shows control panel.

when the camera is a fisheye camera. Click this button to open the fisheye

The toolbar shows tracking mode.

when the camera is a multi-sensor camera. Click this button to enable

Live View Shortcut Menu

A shortcut menu appears when you right-click a live view window. Some items on the menu provide same functions as the live view toolbar and window toolbar. Some are described in the table below.

S’ NOTE!

The default stream type is auto.

• For local devices, the client chooses a stream type according to the screen layout.
• 4 windows or less: Main stream
• 4 to 16 windows(16 included): Sub stream
• More than 16 windows: Third stream
• For cloud devices, the default is third stream.

PTZ Control

Control the rotation direction and speed, pan/tilt/zoom, focus of a PTZ camera. The software also provides other functions including 3D positioning, preset, and patrol functions.

NOTE!

PTZ control is available to PTZ cameras only and it may vary depending on the camera’s capability and the protocol it supports. For example, some manufacturers reserve certain presets for special use such as wiper or menu. Please refer to camera specifications before use.

PTZ Control Panel

Click

on the live view window toolbar to open the PTZ control panel, which can fold and expand.

You can also move the control panel to the left by clicking

Parameter Description

Control rotation direction or stop rotation.

Tip:

• You may also use shortcut PTZ control to rotate the camera: place the mouse pointer on the live view window, and when the shape

changes to like, click and hold the left button to rotate the

camera.

• You can enable or disable Shortcut PTZ Control under System Configuration > Audio & Video
• Shortcut PTZ control is not effective when 3D positioning is enabled.

Adjust focus and zoom.

Preset

Add a preset to save the status of a PTZ camera. When needed, you can rotate the camera to the previously set position with one click of the button. Presets are also used to set a preset patrol (see Preset Patrol).

1. Rotate the camera to the desired direction.

1. On the Preset tab, click Add Preset. Enter a preset number that is not in use; otherwise, the

existing preset will be replaced by the new preset.

Preset Patrol

The camera patrols along multiple presets in the set order and stays at each preset for certain length of time. Because a preset patrol route consists of presets, you need to add all the needed presets first (see Preset).

1. On the Patrol tab, click Set Patrol.

1. Click Add, select a preset, and set the length of time that the camera stays at this position. Repeat this step to all the necessary presets.
2. Use the Set Top, Up, Down, Set Bottom buttons to adjust the order in which the camera patrols.
3. Click Save.

1. The patrol route appears in the patrol route list. Click Start Patrol, and the camera will patrol along the presets that you have set.

Recorded Patrol

The user operates the camera, and meanwhile the software records the movement track and status of the camera and saves it as a patrol route. Currently one recorded patrol route is supported.

1. Click Start Recording Patrol Route ( ).
2. Use the directional buttons or shortcut PTZ control to rotate the camera to desired directions and stay for the intended length of time. Adjust zoom and focus as needed.
3. Click Stop Recording Patrol Route. The recorded patrol route appears in the patrol route list (by the name 0[Recorded Patrol]).
4. Click Start Patrol ( ). The camera will repeat the actions you performed during the patrol.

Auto Guard

After auto guard is enabled, the camera performs the action (start patrol or go to the preset) as configured if no operation is made during the specified time period.

Fisheye Control

Fisheye control, set mount mode and display mode to get desired images:

• Mount: Ceiling, Wall, Desktop
• Display Mode: Original Image, 360° Panoramic+1PTZ, 180° Panoramic, Fisheye+3PTZ,

Fisheye+4PTZ, 360° Panoramic+6PTZ, Fisheye+8PTZ, Panoramic, Panoramic+3PTZ,

Panoramic+4PTZ, Panoramic+8PTZ (clicking Original Image switches from dewarping mode to normal mode).

NOTE!

• The fisheye control button is available to fisheye cameras only.
• In dewarping mode, you may click a PTZ window and then use the mouse to drag the image, or zoom in/out using the scroll wheel; or click a panoramic window and then drag, zoom in or out on the demarcation area.
• Digital zoom is disabled in dewarping mode, and the digital zoom button is hidden. If you switch to dewarping mode when digital zoom is enabled, digital zoom will be disabled automatically, and the image restores its original size.
• Dewarping mode is not available when resolution is below than D1, and the fisheye control button is grayed out.
• Fisheye control is not available on Mac OS.

Tracking Mode

In tracking mode, if you play main stream of the multi-sensor camera, the camera will automatically track the objects that trigger the set alarm rule.

in the live view or playback window toolbar. The window is split into multiple windows:

1. Click

one big window showing the panoramic image, and multiple small windows showing PTZ images.

The boxes on the panoramic image match the PTZ images.

1. Perform the following operations as needed:

• Drag a box in the panoramic image to change the range of the corresponding PTZ image.
• Scroll your mouse wheel on a box or a PTZ image to zoom in or out.

g* NOTE!

• To use auto tracking function, you need to enable perimeter protection function for the camera first.
• Enabling tracking mode will disable digital zoom.
• Tracking mode is not available on Mac OS.

Sequence Display

Sequence Resource

Play live video from cameras in a group one by one in a window. First, you need to create a sequence resource.

Create a sequence resource

1. On the Live View page, click the Sequence Resource tab, and then click the Add button. You may also click Sequence Resource on the control panel to add a sequence resource.

1. Complete settings in the window, including sequence resource name, sequence interval, video channels to include, stream type, preset (PTZ camera). Click the Top, Up, Down and Bottom buttons to adjust the sequence as needed.

3. Click OK.

Play a sequence resource

Double-click the sequence resource on the Sequence Resource tab to start sequence display.

Sequence View

Sequence a default view

Play live video from cameras on the camera list in sequence based on a default view.

1. On the View tab, click the Sequence Display button for a split view. Take 4-Split view for example.

1. Set sequence display interval.
2. Assume there are eight cameras, and the sequence interval is set to 20 seconds. Then the sequence is illustrated as shown below.

20s20s

Sequence custom views

Play live video by custom views in sequence.

1. To create a custom view, click Add View.

1. Complete the settings in the window, including the view name, window layout, binding between the cameras/sequence resources and the windows (by dragging the cameras/sequence resources to the windows or by clicking Batch Add), stream type (for cameras only) and preset (for PTZ cameras only). Click OK when you complete the settings.

View Info

Name

Video Channel

Q Enter Keywords

– □ Br IPC(3/3)

□ dh HIC6881-IR_192. 168.2.221

+ □ 7T TIC2221TER5-F3-4F4APCA_19—

• □ ftfr NVR(14/18)

+ □ NVR301-04LB-P4_192. 168. 2. —

+ □ NVR304-16E-B-DTJ92. 168. 2—

• | | Group(2/2)

Sequence Resource —(— [nJ

Q Enter Keywords

door

front

Channel Name Stream

Preset

Remarks:

OK 1 Cancel

1. Repeat the above steps to create all the custom views you need.

Click the Sequence Display button to sequence the custom views you have created.

4.

Recording and Playback

Record videos and search for playback or download.

Configure a Recording Schedule

Configure a recording schedule for an NVR to record video automatically. This function is available to NVR-connected cameras only. The recorded videos are saved on the NVR, not on the PC.

Click Recording Schedule on the control panel and then follow the steps.

Configure a 24/7 Recording Schedule

Use the template to configure a 24/7 recording schedule.

1. Select the camera for which you want to configure a recording schedule.

1. Make sure the Enable check box is selected.
2. Click the Select button and then select the All Day template. The green on the calendar means time periods during which video will be recorded.
3. Click Save.

Customize a Recording Schedule

Customize based on the 24/7 recording schedule.

1. Click or drag on the green to erase, or click or drag on blank areas to draw. Clicking the Clear button in the top right corner will clear all time periods.
2. In addition to the method described in step 1, you may also enter start and end times manually.

Up to 8 time periods are allowed for each day.

1. After you complete the settings for a day, you may select from the drop-down list and copy the settings to other days. For example, select All.
2. Click Save to complete the configuration for the selected camera.
3. To make the same recording schedule for other cameras, click Copy To.

NOTE!

In addition to the All Day and Work Day templates, you may customize 8 templates to save different recording schedules.

Record Video Manually

Save live video to your PC as local recording by clicking the Start Local Recording

) and Stop

Local Recording (

buttons on the window toolbar. The storage path and video format are

configured in System Configuration.

Step

Playback

Click Playback on the control panel to search and play recordings, including device recordings and local recordings.

Play Device Recordings

Device recordings refer to videos stored on an NVR or an SD card that is mounted on a camera. When you search for device recordings, the time displayed is same with the system time of the device, not your PC. The GUI and operations may vary with the playback type you choose. We take Normal Recording Playback for example to describe the general procedure.

Description

1. Select the source of recording (device recording).
2. Select the playback type.
3. Select the camera(s).
4. Select or set the search time. If the device is in another time zone, please use the local time of the device.
5. Click Search.

Note:

• In step 2, you may select a sub type to search for event recordings or VCA recordings.
• In step 3, up to 16 cameras are supported if multiple selections are allowed.
• In step 4: The calendar shows search results for the selected camera(s) (blue means normal recording, and red means alarm recording). This feature is only available to Normal Recording Playback and Smart Recording Playback modes.

Play Local Recording and Image

Search and play videos and images saved on your PC. The time of local recordings is the time of your PC.

1. Select the source of recording (local recording).

Q Enter Keywords

– □ IPCÖ/3)

□ « HIC6881-IR_192.168.2.221

+ □ ÎW TIC2221TER5-F3-4F4APCA_192.168.2—

2 – ■ to NVB(4/12)

+ ® Hfe HVR301-04LB-P4_192.168.2.107(2/3)

+ H NVE304-16E-B-DT_192.168.2.104(2/9)

– □ to ACCESS(1/3)

□ W ET-B31H-M_192. 168.2.13

□ ÎT ET-B31H-MJ92. 168.2.214

□ ET-B32LJ92.168.2.33

” I I Group(2/2)

+ □ tol 2(2/2)

1. Select the camera(s).
2. Select or set the search time.
3. Choose to search for recordings or pictures. The default is to search for recordings.
4. Click Search.

Note:

In step 3: The calendar shows search results for the selected camera(s), and blue indicates recording on that day.

Playback Control

Double-click a file on the right-side list to start playback; or click on the timeline to start playback from the corresponding time.

Playback Toolbar

Playback Window Toolbar

The window toolbar appears when the mouse pointer rests on a playing window. Operations with the toolbar are for this window only.

Table 7-1 Playback Window Toolbar

Q NOTE!

• The toolbar shows when the camera is a fisheye camera. Click this button to open the fisheye

control panel.

|°g|

• The toolbar shows when the camera is a multi-sensor camera. Click this button to enable

tracking mode.

• You can choose a stream transmission protocol (see System Configuration) according to the network environment to improve image quality.

Right-click Menu

A menu appears when you right-click a window during playback. Many functions on the menu are same to the toolbar buttons.

Playback by View

In normal recording playback mode, playback by view can play recordings of cameras bound to the windows in the set window layout. On the View tab, select a custom view, select a date on the calendar, and then click Search.

This function is only available to device recording.

Smart Search

The NVR records motion in different areas of the image when recording video. Smart search allows you to locate videos that include motion in the image.

NOTE!

This function is available only when the software works with certain NVR models and versions.

1. On the Device tab, select Smart Recording Playback from the drop-down list. Select a camera, and then select a date on the calendar.

2. Search results appear on the timeline. The green means videos with changed images, and the

green part plays at the normal speed; other irrelevant parts play at high speed.

1. By default, smart search searches the entire screen. You may click the Draw Area button (1) and then drag or click to edit the search area (covered by red grid).

1. Click the Finish Drawing button (2), adjust search sensitivity as needed, and then click the Search button (3) to search again.

Recording Download

Download Recordings

Use the following methods to download recordings from a device to your PC. Download progress displays in real time on the bottom toolbar.

* After a search, click the Download button (^3) under the recording list (see Playback Toolbar) to

download recordings. Recording download is not available to smart search.

Choose a download speed:

1. High speed: Consumes more network bandwidth and PC performance and may affect other services. This option is recommended for scenarios where there is no need to guarantee the normal operation of other programs or services.
2. Normal speed: Consumes less network bandwidth and PC performance and has limited impact on other services. This option is recommended for scenarios that need to guarantee adequate performance resources and network bandwidth for other programs or services.

• Use the Start Clipping and Stop Clipping buttons on the window toolbar (see Playback Window Toolbar).
• Use the right-click menu.
• Click the Recording Download button ( ) in the lower left corner of the GUI, search device

recordings and then download recording files. You can also download the recordings by time.

Manage Download Tasks

1. Click the Task Management button ( ) in the lower left corner of the GUI to manage download

tasks.

2. On the Recording Download tab, view and manage download tasks. The operations for the tasks vary with download status. You can stop download tasks, delete tasks, resume tasks, play downloaded recordings, and open a folder to view the downloaded recordings.

S’ NOTE!

• Stopping a download task does not delete the video that’s already downloaded to your PC.
• You may set the file format and path at System Configuration > Audio & Video > Recording.
• A video player is needed to play the downloaded recordings.

8 video wall

Play video on a physical video wall.

Video wall is divided into DX video wall and decoding card video wall, depending on the device used to create the video wall.

• DX video wall: Video wall created by using a decoding device.
• Decoding card video wall: Video wall created using a decoding card on an NVR.

NOTE!

• Add a decoding device or an NVR as admin first under Device Management > Device.
• The number of video walls supported, operations allowed, and functions/features available may vary with decoding device and version.

Add a Video Wall

Click Video Wall on the control panel. For the first time use, click

and then choose

a video wall type. If a video wall already exists, click right to the video wall name to add a video

wall.

1. Enter the video wall name.
2. Select the decoding device you want to use to create the video wall. The software automatically sets the video wall size and binds decoding channels to the windows. Decoding channel names appear on the screen.
3. Edit the video wall size, resolution or the binding between the decoding channels and windows. Use the Unbind All ( ) or Bind All (^^) button as needed.
4. Click OK.

Note:

• Make sure the video wall size is consistent with the physical video wall.
• Set small pixel pitch LED if necessary. The special LED width is the width of the last column; the

special LED height is the height of the last row. The unit is pixel.

1. To edit or delete a video wall, click next to the video wall name.

Video Wall Operations

Play Video on Video Wall

□ after an online camera

Before playing video on a video wall, you can place the mouse pointer on

to preview live video.

1. Drag cameras to windows to start live video on the video wall.

3 NOTE!

Some video walls require you to open window(s) on the screen first. The functions available may vary depending on the actual video wall, for example, you may open a window manually by dragging on the screen, automatically by choosing an existing layout, or by setting coordinates and window size.

Tip: To start live video from multiple cameras or group(s), select the cameras or group(s), click a window and then click Play on Screen or Play on Wall.

• Play on Screen: Play on one window.
• Play on Wall: Play on multiple windows.

1. To play a signal source (such as from a PC), click the Signal Source tab, and then drag the signal source to the intended window.
2. To choose a window to play alarm-triggered live video, right-click the window and click Set Alarming Window. Make sure alarm-triggered live video is configured (see Configure Alarm- Triggered Action for details). To cancel the setting, right-click the window and click Cancel Alarming Window.

NOTE!

• Only one window can be set as the alarming window.
• If the video wall is created using an NVR’s decoding card, alarm-triggered live video is only available to a camera under the NVR.

Output Audio

Use the audio output channel of a DX device to output audio of a camera playing in a window or a screen. Only DX video wall created with certain DX device models supports this feature.

1.

Click

(1),

and then select the audio channel.

2. Click a window/screen, and then click

(2); or right-click and then select Turn Audio On. An

icon appears in the top right corner, means the audio channel is outputting audio of the IPC in the window/screen.

3. Adjust output volume or mute the sound as needed.

Play Sequence Resource

Play sequence resources on video wall. Three sequence modes are available: sequence video on a single window, sequence video on multiple windows, and sequence scenes.

Sequence on Single Window

On the Sequence Resource tab, drag a sequence resource to a window.

Sequence on Multiple Windows

On the Sequence Resource tab, select the sequence resource, click Play on Screen, and then select the windows.

Sequence Scenes

Scene refers to video wall settings including screen layout, window, and video service (live view or sequence). The scene allows you to recall the video wall settings with one click of a button. Sequence scenes is to display different scenes according to set time.

1.

Click the right-side

or click

on the Scene tab to create scenes.

Scene Info O X

Name

OK Cancel

1. On the Scene Sequence tab, click Hto create scene sequence plan.

1. Select the scenes and import them to the plan.

1. Set the sequence mode. You may choose to sequence by time interval or configure a 24-hour sequence plan.

• Sequence by interval: Display scenes one by one at set intervals, for example, 30 seconds in the figure above.
• 24-hour plan: Enable the plan, and then set the starting time. The scene will automatically display

on the video wall at the set time. You may add scenes repeatedly as needed.

Scene Sequence Plan

Plan Name

Scene

Q Enter Keywords

□ S 1

Sequence By (•) 24H Plan Interval(s) 30

Delete

| | Scene Name Start Time Operation

□ 1 08:00:00 © V ft i ®

Remarks :

Cancel

OK

5. The scene sequence plan appears on the Scene Plan tab. Click Start to start scene sequence.

Other Video Wall Operations

For more video wall operations, see the tables below.

The buttons on the toolbar are effective to all windows on the video wall.

BCD E F G H Channel Na*e Strea* Preset

O ES H ® [> □ <$ iFikfii* 192.168.2.104.002.192.168.1 Kain ¹ ▼

K L

Playback Close Window

Window Virtual LED

Window control area. Buttons in this area are effective to a selected window. The actual buttons available may vary depending on the video wall type and device model.

Screen Control

On the Screen Control tab, you can turn on/off screens including small pixel pitch LED screens.

Before you operate on the client, make sure the screen, the power distribution box (for LED screen), and the server are properly connected.

Configure Serial Port and Protocol

Configure the serial port and protocol in accordance with the decoding device model and screen type.

Turn On or Off the Screen Automatically at a Set Time

1. Select Turn On At or Turn Off At, and then set the time(s) when the screen automatically turns on or off.
2. Click Save. The screen will turn on or off automatically at the set time.

Turn On or Off the Screen Manually

1. Click Turn On Screen. The screen turns on immediately.
2. Click Turn Off Screen. The screen turns off immediately.

Turn Off the Screen with Delay

1. Select the check box for Turn Off In and then enter the time in the text box.
2. Click Turn Off Screen.
3. A message as shown below appears. The screen turns off automatically when the timer expires.

Behavior Search

Search VCA images and recordings from an NVR.

NOTE!

This feature is available on certain NVR devices/versions. Currently this feature only supports Cross Line Detection and Intrusion Detection.

1. Follow the steps as illustrated on the image.

1. Perform the following operations as needed.

• Play or download the alarm video (5). The alarm video is 10 seconds long (5s before and 5s after the alarm time).
• View or save the alarm image (6). You can click the left or right arrow to view the previous or next image.
• Click (7) to switch to list mode.
• Click (8) to export search results.

10

Face Recognition

View live video, alarm records and pass-through records; manage device face libraries and monitoring tasks. Use face recognition to search people and count people coming in and out.

Realtime Monitoring

View live video and snapshots of people passing through, view realtime alarm records.

Double-click a camera to start live video. Up to four cameras are allowed.

Perform the following operations as needed:

• Click a snapshot to view details. Click More to go to the Pass-Thru Records tab. If a face is identified as a stranger, you can add it to a face library: put your mouse pointer on the snapshot,

, enter the required information, and choose the target library.

click

* View realtime alarms. Click More to go to the Alarm Records tab.

1. Choose a record type:

Comparison Record: Click an icon to filter alarm records by comparison result (

for match,

for not match).

* Mask&Temperature Records: View records of people not wearing a mask and people with an abnormal temperature.

1. Click a record to view the corresponding face comparison information. Personal information is displayed only when the degree of match between the captured face and the face in the library reaches the set alarm threshold. See Monitoring Task for details.

• View people counting statistics. The statistics are displayed only when Mask&Temperature Record is chosen.

To view the statistics of people not wearing a mask and people with an abnormal temperature, you need to enable Mask Detection and Abnormal Temperature Detection first. See System Configuration for details. The statistics are automatically cleared at 0:00 every day. You can also click Clear Statistics to reset the statistics manually.

0 Total: 667 No Mask: 35 Abnormal Temperature: 29 Clear Statistics

• Configure epidemic control parameters. Click under the live view window to configure

epidemic control parameters. See System Configuration for details.

• Configure attributes to be displayed for match faces and not match faces. Click under the live

view window to configure attributes. See System Configuration for details.

3 NOTE!

A device reports alarms only when a corresponding monitoring task has been configured.

Face Library Management

Manage faces in different libraries to meet different monitoring needs. The libraries are saved on the device.

Create Face Library

Select the device you want to manage, then the face libraries of the device appear in the list. Click sa to create a new face library. You can edit the library name or delete a library you don’t need anymore.

Face Library

NVR301-04LB^_P4_192. 168. 2. 107 »

– to HVR301-04LB-P4J92. 168—

Add Face Data

Choose one of the following ways to add face data to face libraries.

Option 1: Use Batch Add

1. Click Batch Add, then select the target face library. You may select multiple libraries of different devices.
2. Click Add, then select face images you want to add. The images must be JPG files and the size of each photo is between 10KB and 500KB.
3. Click the edit button, enter the required information.

4. Click Next to save and continue to the next, or click Finish.

5. Click OK when you complete the information for all.

Option 2: Import a file containing face data

Import a file that contains the necessary face data. The file and its content must conform to the format, and the size of each photo is between 10KB and 500KB.

1. Click Download Template and then enter the face data into the template file.
2. Click Import and select the file you have edited. The imported data appear in the list. You can click

the button in the list’s upper right corner to switch display mode.

1. Edit or delete face data as you need; click Export to save the face data in the current library to a CSV file.

Monitoring Task

Create monitoring tasks using the created face libraries. The device compares the captured faces with the faces in the libraries and reports alarms as configured.

1. Select a camera on the left, and click Add to create a monitoring task.
2. Set the task name, monitoring type, and choose a face library to be used for monitoring. Set the alarm threshold based on your needs.

• Match Alarm: If the similarity (or Match in Realtime Monitoring) between a captured face and a face in the library reaches the alarm threshold, the device reports a Match alarm.
• Not Match Alarm: If the similarity between a captured face and a face in the library fails to reach the alarm threshold, the device reports a Not Match alarm.
• All: To monitor all the faces that the device captures.

Add Moni tori ng Task O X

B Task Name

Monitoring Type All ▼

Alarm Threshold 80 „

Kern arks

Q Enter Keywords

” □ KTC6881-IR_192. 168.2.221(2/16)

NOTE!

Personal information such as name and ID number will not be displayed in the realtime monitoring window for a Not Match alarm.

1. Click OK. The task is created and appears in the list. For an NVR channel, you may copy the

monitoring task to other channels of the same NVR.

“I^– Add |II | Delete Copy To

Q Task Name Alarm Threshold Remarks Face Library

Monitoring Type

Operation

□ 963

Alarm Records

View alarm records generated by the configured monitoring tasks.

Choose a video channel, set search conditions including monitoring type and alarm time, and then click Search. If you chose Match Alarm as the monitoring type, you can click More to set more conditions including name, ID number, degree of match, mask wearing status, and body temperature range.

NOTE!

Only NVR channels supporting face detection or face recognition can be selected

Perform the following operations as needed:

* Add the face snapshot of a stranger to a face library

Put your mouse pointer on the face snapshot and then click You need to enter the required

information including name and ID number and specify the target library. ^{[1] [2]} View details

Click a record to view alarm details.

* Export records

Click Export to export all the search results.

Pass-Thru Records

View pass-through records, people counting statistics, mask wearing status, body temperatures.

Choose a video channel, set search conditions including alarm time, mask wearing status and temperature range, and click Search.

11

People Counting

NOTE!

Count people entered and/or left during a certain period.

g“ NOTE!

This function requires that the camera be capable of people counting and connected to the PC via an NVR.

Click People Counting on the control panel. The People Counting page is displayed with two tabs:

• Realtime Statistics: Display counting results of selected cameras in real time, including seven latest counting results.
• Report Statistics: Display counting results in a bar chart or a line chart and export.

Realtime Statistics

On the Realtime Statistics tab, select the check box for the camera to enable realtime statistics. You may double-click a camera to start live video from it.

• Enable realtime statistics to view real-time counting results from selected cameras.

Statistics include:

• Realtime counting results (left side): It is the total number if multiple cameras are selected. The three colors indicate different counting types, and they match the lines on the coordinates on the right side.
• 7 latest counting results (right side): axis X means time, and axis Y means number of people (the

minimum is 0; the maximum is 10 by default and it updates according to the actual counting result).

When realtime statistics is enabled, the first time of counting is displayed in the lower left corner of axis X (1), and the counting result appears on axis Y (e.g., 993). The result updates periodically, and the latest result is displayed on the right (2).

NOTE!

Live view and realtime statistics stop automatically when you close the People Counting page or log out of the system.

Report Statistics

On the Report Statistics tab, select camera(s) and then click on

Today Last 7 days Last 30 days

to

count directly; or set conditions first:

• Counting type: By minute, hour, day or month.
• Set a time period by selecting on the calendar or typing in the field.

Count people entered and/or left by selecting the check box(es)

Display results in a line chart or a bar chart by clicking

v* *| People Entered O v* People Left O

3¹ NOTE!

The maximum time period you can set is 60 time units, depending on the counting type (minute, hour, day or month) you choose. For example, the maximum period is 60 months if you choose to count

by month, and 60 days if you choose to count by day.

* Click a column title, for example, People Entered or People Left to sort the results in ascending or descending order.

to display in a bar chart.

Click

Click Export to export statistics as a CSV file to your PC. You can use Microsoft Office Excel to open the

file.

12

Access Control

Manage access control libraries, perform realtime monitoring, search and export entry/exit records.

Library Management

Add a Library

Add a library for an access control device and use the library to control access.

1. Choose the target access control device in the drop-down list on the left.
2. Click U behind the device name. A new library appears under the device.

Click behind the new library, and enter the device name.

3.

1. Click OK.

Add Personal Data

Add personal data to the library. You can add data for one person at a time, for multiple person using the Batch Add feature, or for multiple persons at a time by importing a file containing personal data of these persons.

Option 1: Add data for one person

1. Click Add > Add One Person.
2. Enter the required information. Click the image on the left to upload a photo.
3. Click Next Step, and choose the target library.
4. Click OK.

Option 2: Use batch add

1. Click Add > Batch Add, and choose the target library.
2. Click OK.

| Il | Delete o X

| | Select All ~j^– Add

<No. >

n* Name

ID No.

IC Card No.

Remarks

Note: To continue editing, click Next.

Next Finish Cancel

OK

1. Click Add, and select face image(s) you want to add.

Click , and enter required information including name and ID.

4.

1. Click Next to save and continue to the next, or click Finish.
2. Click OK when you complete the information for all.

Option 3: Add data for multiple persons at a time by importing a file containing personal data of these persons

1. Click Generate Template, and use the template to create a file containing the required personal data.

2.

3.

Click Import, and select the target library.

Click

Browse. . .

and select the file to import (CSV or XLSX).

4. Click Import.

NOTE!

• Only JPG images are allowed. The size of each image must be within the range of 10KB and 500KB.
• XLSX files cannot be imported or exported on Mac OS.

The following operations are allowed:

Click

in the list’s upper right corner to switch display mode.

Click Export to save data in the library to a CSV or an XLSX file.

Realtime Monitoring

View live video and snapshots of people passing through, take snapshots, use digital zoom, and open

the door remotely.

Double-click a camera or drag it to the window to start live video. Pass-through records are displayed

on the right side.

The captured face snapshots and the corresponding library photos (if a match is found) are displayed on the right side. You can click a record to view details, including the original snapshot, mask wearing status and body temperature.

If a face snapshot does not have a match in the library, then no library photo is displayed, and the person will be identified as a strange. You can add the stranger to a library by placing your mouse

. You need to enter a name and ID for the person and

pointer on the face snapshot and clicking specify the target library.

NOT NOTE!

• Mask detection and temperature detection are available only when they are supported by the device and have been configured on the device. See the user manual of the access control device for details.
• If the access control device can upload original snapshots, the Show Original Snapshot button will be displayed, and you can click it to view the original snapshot.
• Up to 10 pass-through records can be displayed. The oldest record will be replaced by the new one when more than ten pass-through records are generated.
• Pass-through records are displayed in real time. Restarting the software will clear the pass-through records in realtime monitoring.
• You are recommended to configure at least one library before you view pass-through records.

The following operations are allowed:

• Live view window toolbar

The window toolbar appears when the mouse pointer rests on a live view window. The toolbar is effective only to the current window. See Live View Window Toolbar for details. The El on the toolbar is used to open doors.

• Live view toolbar

See Live View Toolbar for details.

• System configuration

Cl- k®- th ■ ht t f- I d I ■ d t s s t

Click in the upper right corner to configure alarm sound, pop-up alarm window, etc. See System

Configuration for details.

Entry/Exit Records

Search entry and exit records by time, mask wearing status, body temperature range, authentication result, etc. You can further filter search results by name and IC card number after setting Authentication Result to Succeeded.

The following operations are allowed:

• Add a stranger to a library quickly

The library photo is empty when a stranger is detected. To add the stranger to a library, click in the Operation column, enter the required information including name and person ID, click Next Step, and then select the target library.

View details

in the Operation column to view detailed personal information.

Click

• Export search results

Click Export to save search results to a CSV or an XLSX file. You can choose to export only text or both text and images.

13

E-map

First complete configuration on the Edit Map tab, and then use the map on the Map tab.

• Hot spot: Video channels, alarm input/output channels, and devices added to the map. Live view and playback are only available for video channels.
• Hot zone: A map on a map. You may add hot spots on a hot zone.

Map Configuration

Add a Map

Add Map

Click E-mapon the control panel, and then click ‘ ‘ J PNG, BMP and JPEG images are allowed

The added map appears on the page and on the Map Resources list on the left.

On the Edit Map tab, you can:

• Change the map scale: Use the scroll wheel or click the zoom buttons (1) to zoom in or out.
• Eagle eye: Drag on the yellow area (2) to view details on the map (or drag map directly).
• Add hot spots (3): Drag devices, video channels, alarm input/output channels to intended

positions on the map. See Add a Hot Spot for details.

• Add hot zones (4): Add a map on the map. Up to 7 layers of maps are allowed. See Add a Hot Zone for details.
• Manage pictures (5): Add or delete maps. Deleting a map will also delete all hot spots and hot zones on it.
• Edit map resources (6): Edit map name, and change the icon color of hot zones.
• Filter map resources (7): Choose to display video channels, alarm input/output channels or devices on the map.

Add a Hot Spot

Add hot spots so you can quickly locate them on the map when any event occurs. Hot spots include video channels, alarm input/output channels and devices. Right-click a hot spot to change color or delete it from the map.

When adding a device hot spot, you can also add video channels and alarm input/output channels under it. The channels and the device will appear together on a hot zone on the map. You need to choose a map for the hot zone. Follow the steps as shown below:

Add a Hot Zone

Follow the steps to add a hot zone.

Add Map

Map Name

Add Pictur,

Icon Color White

The hot zone is displayed as an icon on the map and opens when you double-click it. Right-click a hot zone to change color or delete it from the map.

Map Operations

After you complete the configuration, click the Map tab to use the map. You may view hot spots, hot zones, alarms, and trigger/clear alarms.

Locate a Hot Spot or Hot Zone on the Map

Click the Locate button to locate a hot spot or hot zone on the map.

Map Edit Map

■ap Resources

” map

S street

• • 1. 221_I_0 <§>

£ 192.168.2. 221_I_1

Locate

Hot Spot Operations

Click the Select button on the top toolbar and then drag on the map to select hot spots. Different hot spot types allow different operations:

• Video channel: Select video channels to view live or recorded videos. You may use the window toolbar during live view.
• Alarm input: Select channels to clear alarms.
• Alarm output: Trigger/clear alarms. You can use the buttons in the Operation column or the buttons on the top to trigger or clear alarms.

You can also right-click a hot spot to perform the above operations. For alarm input channels and video channels, you can also view alarm information.

Handle Alarms

When an alarm occurs, the corresponding hot spot flashes red on the map. If the hot spot is on a hot zone, the hot zone flashes red. Right-click the hot spot to play live or recorded video, view alarm info or clear the alarm.

2021-03-10 11

2021-03-10 11

2021-03-10 11

2021-03-10 11

2021-03-10 11

2021-03-10 11

37:05

37:01

36:55

36:51

36:06

36:02

Video Loss Started

Video Loss Ended

Video Loss Started

Video Loss Ended

Video Loss Started

Video Loss Ended

View Hot Zone

To view a hot zone, click the hot zone map on the Map Resources list on the left, or double-click the hot zone icon on the map.

Click the main map on the Map Resources list to return.

14 audio

Audio services include audio, two-way audio and broadcast. Two-way audio cannot work at the same time with audio or broadcast, which means, starting two-way audio will stop audio or broadcast, and vice versa.

Note: Broadcast is not available on Mac OS.

Audio

When live video is playing, click B in the window toolbar to turn on audio from the camera. The audio is one-way from the camera to your PC and it stops when live video is closed. Note: Turning on audio for another camera will turn off audio from the current camera.

Two-Way Audio

Two-way audio is audio communication between a device (camera or NVR) and your PC. Both the device and the PC shall be connected to audio input and output devices.

Note: Two-way audio is available to one device at a time.

Two-Way Audio with a Camera

Double-click the camera or drag it to the window on the right. When two-way audio is started, the audio channel symbol changes (1), the two-way audio symbol flashes in the window’s upper right corner (2), and a hint appears indicating two-way audio is in use (3).

During two-way audio, you can adjust sound volume (4)(6) or stop two-way audio (5).

NOT NOTE!

You may also start two-way audio with a camera (camera only) by clicking in a live view

window.

Two-Way Audio with an NVR

On the Two-way Audio tab, double-click the NVR or drag it to the window on the right. When two­way audio is started, the audio channel symbol changes (1), and a hint appears (2) indicating two-way audio is in use.

During two-way audio, you can adjust sound volume (3)(5) or stop two-way audio (4).

Broadcast

Broadcast is one way from your PC to cameras.

1. Click the Broadcast tab. Select audio channels from the left-side list. You can:

• Select audio channels one by one.
• Select an NVR or an organization to select all audio channels under it.

1. Click Add. The selected audio channels appear on the broadcast list on the right.

3.

After all the channels are added, click

to start broadcast.

After broadcast is started, you can:

Add more audio channels: Select audio channels on the left-side list (1) and then click Add.

Broadcast starts automatically for these channels.

Adjust sound volume (2) or click 0 to turn off the microphone.

Delete audio channels from the broadcast list: click İSİ (3) to delete one by one; or select the

check box (4) and then click

(5)

to delete in batches.

Stop

broadcast: click

or close the Audio page.

S’ NOTE!

Currently, broadcast to an NVR is not available.

15

Alarm Configuration

Configure action(s) to trigger when an alarm of a certain type occurs at a specified source; view alarm

records and handle alarms.

Configure Alarm-Triggered Action

Alarm configuration includes the configuration of alarm source, alarm type, device to link, and action

to trigger.

1. Click Alarm Configuration on the control panel and then follow the steps.

1. Click a tab according to the alarm type you want to configure. Take Camera Alarm for example.

• Camera alarm: includes camera online/offline, event alarm and VCA alarm.
• Device alarm: includes device online/offline, disk online/offline, high/low temperature, etc. For

DX devices, the following alarm types are available: fan failure, LED distribution box high temperature, LED distribution box smoke alarm, fan failure cleared, LED distribution box high temperature cleared, LED distribution box smoke alarm cleared, high/low temperature cleared.

1. Select an alarm source. The subsequent settings are all configured for this alarm source.
2. Select an alarm type. An alarm of the specified type will trigger the configured actions. If you choose face recognition match or not match alarm, make sure the monitoring task has been configured (See Monitoring Task).
3. Configure alarm parameters.

For the following alarm types, you need to click Configuration to access the device’s Web interface and complete configuration first: motion detection, tampering detection, alarm input, audio detection, intrusion detection, cross line detection, face detection, defocus detection, object left behind, object removed, human body detection.

Take motion detection as an example, you need to make sure motion detection is enabled, detection area is specified, and arming schedule is configured.

1. Click the Trigger Actions tab.
2. To receive an email alert when an alarm occurs, select the check box and complete email configuration (see System Configuration).
3. Click Add. A dialog box appears. Select the device(s) to link and then click OK. The linked device(s) appear on the list. The device(s) will be triggered to perform the specified action(s) when an alarm of the specified type (step 2) occurs at the specified source (step 1).
4. Configure actions to trigger:

• Alarm-triggered live view: An alarm will trigger a pop-up window playing live video from the camera.
• Alarm-triggered preset: An alarm will trigger the PTZ camera to rotate to the preset. The presets in the list must be configured beforehand.
• Alarm-triggered output: An alarm will trigger the camera to output an alarm and trigger an action by a third-party device.
• Alarm-triggered video wall: An alarm will trigger the video wall to play live video from the camera. You need to complete video wall configuration first. Only one camera can be selected.

1. Click Save.

&

• in the bottom left corn er of the GUI

NOTE!

In order for alarm-triggered live view to take effect, click and select Display Link Video.

• Triggering live video from multiple cameras may cause high CPU usage of your PC and may therefore affect other services.

View Alarm Records

Click Alarm Records on the control panel to view alarm records, acknowledge alarms, and export alarm data to your PC.

Latest Alarm

The Latest Alarm tab list alarms reported since your current login and refreshes automatically.

History Alarm

Tips:

You can:

• Sort records in ascending/descending order by clicking a header (e.g., Alarm Time).
• Acknowledge alarms: Select (or double-click) an alarm and click Acknowledge. Acknowledged alarms are moved to the History tab.
• Click to turn on/off alarm sound.

to play an alarm video. The length of alarm video is configurable in system configuration

Click

(Operation > Alarm > Stop Playback After and Start Playback Before).

Click the Latest Alarm button ( ) in the lower left corner of your GUI. On the page displayed,

you can turn on/off alarm sound, select/deselect Display Link Video to enable/disable alarm- triggered live video, or double-click a record to display the full Realtime Alarm tab.

Click the Alarm-triggered View button

to view alarm-triggered live video.

Tips:

• The window toolbar is available (see Live View Window Toolbar).
• Lock Screen: When this option is selected, the current window layout (e.g., 4-window layout) is

locked, and it does not change as new alarm-triggered live video occurs.

• Lock Current Live View: When this option is selected, the current live video will not be replaced by new alarm-triggered live video.
• Live video stops when the set play time is over (see Configure Alarm-Triggered Action). You can

play the video again by double-clicking the alarm record in the top left area.

* Click the button in the lower left corner to open the alarm records page. Alarm level and corresponding alarm types:

History Alarm

All alarms, including latest alarms and history alarms, can be retrieved on the History tab.

You can:

* Set search conditions. Click Reset to reset search conditions.

Click a header (e.g., Alarm Time) to sort records in ascending/descending order.

Choose the number of records displayed per page.

Double-click a record to view details. Alarm Time is your PC’s system time when the alarm occurs, and Device Time is the device’s system time when the alarm occurs. The times can be different. You will also find a time difference if your PC and the device belong to different time zones.

• Select an alarm and click Acknowledge to acknowledge it.
• Click Export to export search results to your PC as a CSV file. Use Microsoft Excel to open it.

16

Operation Logs

Click Operation Log on the control panel to query logs and export search results to your PC. Log information includes username, operation details and result.

You can:

• Set search conditions. Click Reset to reset search conditions.
• Click a header (e.g., Log Time) to sort records in ascending/descending order.
• Choose the number of records displayed per page.
• Double-click a record to view details.
• Click Export to export search results to your PC as a CSV file.

17

System Configuration

Click System Configuration on the control panel to configure the following parameters.

Click User Management on the control panel to add, edit or delete users.

Use the default username/password (admin/123456) to log in. “admin” is the super administrator and cannot be deleted.

18

User Management

1. To add a user, click Add:

• Administrator: Only admin can add administrator. Administrator has all permissions by default.
• Operator: Admin or administrator with user management permissions can add operators. An operator has no permission by default.

1. To assign permissions, specify permissions on the left. For some permissions (e.g., Live View), you need to select device(s) on the right.
2. To edit a user (username, password, permissions), double-click the user on the list; to delete user(s), select and click Delete.

NOTE!

Menus may be grayed out or hidden for lack of permission. Contact admin if necessary.

19

Appendix

Add an Encoding Device by MyDDNS

1. Enable UPnP on your router. Refer to router’s user guide.
2. Log in to the Web interface of your device and enable port mapping (Network > Port Mapping).

• Mapping Mode: UPnP is recommended
• Mapping Type: Auto is recommended. The device and the router negotiate external ports.
• If you choose Manual, make sure the ports you set are valid; otherwise, port mapping does not take effect.
• If external IP address is not displayed: a. make sure UPnP is enabled on the router; b. some routers limit the number of devices for port mapping. If the maximum number has reached, revoke unnecessary port mapping.

1. On the Web interface of the device, configure DDNS (Network > DDNS) as follows:

• DDNS Type: MyDDNS
• Server Address: www.star4live.com
• Port: 80
• Domain Name: Choose one that is easy to remember (e.g., myNVR123) and test whether it is available.
• If configuration succeeds, the device is online, and the server address is displayed (e.g., www.star4live.com/myNVR123).

1. Add the encoding device on the software:

• Adding Mode: MyDDNS
• Device Name: Set as needed
• Domain: Domain name you get in step 3 (myNVR123 in this case)
• Enter the username and password of the device

1. Click Add.

Auxiliary Monitor Recovery

If your PC is connected to an auxiliary monitor, you can use it to display a tab (e.g., Live View) by dragging the tab to the auxiliary monitor. The tab will remain on the auxiliary monitor when the software restarts.

Multi-Window Display

Drag a tab to open a new window.

Example:

Alarm Records

People Counting

Latest Alarm

Device Management

Realtime Statistics

Alarm Source

Video Channel

Alarm Type A Q Enter Keywords

• □ IPC(3/3)

Alarm Level Filt< _

□ HIC6881

. + □ IT TIC2221

Details Q

• □ Bk NVR(14/18)

Group

SS Encoding Device

SS Decoding Device

Wï Cloud Device

iS Access Control Device

Network Keyboard

Managed Device(6) “I^– Add Edit |||| Delete © Time Sy: Status Q En

| | Name IP Address Status Mod

□ NVR304-16E~B~DT_192.168.2.104 192.168.2.104 «Online cesh

□ HVR301-04LB-P4J92.168. 2. 107 192.168. 2. 107 ■ Online NVR-

Click Count, and results appear.

* Place the cursor on the line/column to view the number at a time point.

1. Only NVR channels supporting face detection or face recognition can be selected.Perform the following operations as needed:* Add a stranger’s face snapshot to a face library

   Put your mouse pointer on the face snapshot and click ^^3. You need to enter the required information including name and ID number and specify the target library. ↑

2. View detailsClick a record to view alarm details.* Export records

   Click Export to export all the search results. ↑

How to do when UI is transparent?

VAST2 UI (version: 2.0.0.1650) is transparent on Windows 10 of Hyper-V VM. I can see overlap issue between UI and shortcuts on desktop.

ANSWER

Please follow below steps to solve the issue.
1. Go to “Display Setup” file location.

2. Right click “Display setup” and run as administrator.

3. You will see Display setup window and then Press A.

Finished above steps, VAST2 UI will not be transparent.

VAST Security Station complete guide

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How to update camera list of substation when there are new inserted cameras

QUESTION

I inserted new cameras on the substation under VAST2.
However,  I can’t see the new cameras on VAST2.
How to update camera list of substation when there are new inserted cameras?

ANSWER

Please refer to attached document

• VAST2 How to update camera list.pdf

What is Virtual Matrix on VAST?

Introduction

VIVOTEK provides a professional video wall solution, Virtual Matrix, a new feature in VAST version 1.5. Since its introduction, Virtual Matrix has been upgraded to support live views of an unlimited number of channels from the previous 64 channels. In addition, live views on an unlimited number of screens for an unlimited number of cameras are available, whereas the original version supported a maximum of 2 screens.

This document provides a general introduction to VAST Virtual Matrix along with explanations of how to set it up.

What is VIVOTEK Virtual Matrix?

The Virtual Matrix feature has been added to VAST to enable a more powerful surveillance setup in the central control room through support of multiple monitors.

LiveClient and VAST server work with Virtual Matrix to display an unlimited limited number of channels on an unlimited number of screens.

We have implemented the Matrix recipient control in LiveClient, allowing the user to control and configure Virtual Matrix. The Virtual Matrix recipient will be installed on other computers with multiple screens.

When LiveClient logs into the server, the user can set up a connection to the Virtual Matrix recipient, which needs to be started up first.

Once connected, the user can display the cameras on the screens of other computers through simple point-and-click operations. There is no limit to the number of screens, recipient connections, or camera feeds that can be displayed.

Why Use Virtual Matrix?

1. Powerful
   1. Unlimited number of channels – Virtual Matrix removes the upper limit of 64 viewable channels, allowing you to view an unlimited number.
   2. Unlimited number of screens – The upper limit of 2 screens for displaying channels has been removed, allowing an unlimited number of screens to be used for displaying feeds from an unlimited number of cameras.
      
   3. Superior picture quality and coverage – For improved surveillance, Virtual Matrix provides not only extremely clear and detailed picture quality, but also much expanded coverage with advanced cameras of 2-megapixel resolution or higher.
      
2. Easy to Use
   1. Flexible arrangement of selected camera feeds – Click the Layout button on the quick access bar. Select the desired layout mode and the arrangement of the channels will change accordingly. Eight layout modes and the corresponding number of video pages are listed below.
      
   2. Rotate camera for greater coverage The video pages will start to rotate so that the user does not have to click to move to the next page.
   3. Drag-and-drop support cell. To move a video channel to an empty video cell, simply drag the view to the desired
      
      To exchange the locations of two channels, drop one view onto the other.
      
   4. Easy searching Click to search for VAST Matrix recipients on the LAN.
      
3. Other Benefits
   1. Each VAST Matrix supports up to 10 monitors and 320 channels.
   2. Supports Key Frame Only mode – This mode allows VAST Matrix to receive all video frames, but only decode and display the key frame.
   3. Supports virtually all VIVOTEK products VAST Matrix supports all VIVOTEK cameras, NVR, and video servers (except NR7401).
   4. Low cost – Allows monitoring of numerous cameras feeds using only a few computers.

Minimum System Requirements

Before installing the VAST Matrix, please make sure your system meets the following recommended minimum system requirements.

How to set up Virtual Matrix?

1. Activating VAST Matrix After installing the VAST Matrix program, which runs as a standalone Windows, application on the remote computer, follow the steps below to activate it:
   1. Run the VAST Matrix program.
      
   2. By default, a single camera feed is displayed full-screen.
      
2. Settings of VAST – After running VAST Matrix, you must go to VAST to set up the settings of Matrix.
   1. Run the VAST LiveClient program.
      
   2. Click Matrix View, and then select Configuration > Virtual Matrix Management > Matrix Management… to bring up the setup window.
      
   3. You can click to search for Matrix recipients on the LAN or add a new matrix recipient by entering its IP address, account name and password.
      
   4. Click “Edit display settings to bring up the Display Settings window, where you can set the rotation interval, enable de-interlace mode, and toggle the display key frame only feature on or off.
      1. Enablede-interlace:Enhancesthedisplayedvideoqualityforsomecamerasthat do not have built-in de-interlacing capabilities. (Note: Increases processing overhead.)
      2. Displayonlykeyframe:VASTMatrixwillreceiveallvideoframes,butwillonly decode and display the key frame. (Note: This setting will not have any effect if the codec used is MJPEG.)
         
   5. Click Add to add the new matrix recipient to VAST, and display information on the associated Matrix View.
      
   6. You can drag and drop a device from the hierarchical management tree to a Matrix video cell.
      
   7. Right-clicking in the video cell allows you to select the displayed stream. For multiple-stream devices, you can select individual streams.
      
   8. You can click the layout button to change the arrangement of channels on each monitor (up to 32 channels).
      
   9. Click Layout > Start Rotation on the menu bar (it will then change to Stop Rotation), or click the Rotation button . The video pages will start to rotate so that the user does not have to click to advance to the next page.
   10. In Matrix View Settings – Media source:
       1. Directlyfromcamera:EnablestheMatrixtofunctionindependently—forexample, allowing you to view the Matrix even when the VAST server is offline.
       2. FromCMSserver:Reducestheloadingincamera,butnotethattheMatrixwill not be functional without VAST.
   11. In Matrix View Settings – Display Settings:
       1. Fullframerate:Displaysvideoatthefullframerate.
       2. Keyframeonly:DisplaysonlythekeyframetoreduceCPUload.
          

VAST Matrix settings

After you have completed setup of Virtual Matrix, you can go to VAST Matrix to further configure Matrix.

1. Right-click anywhere in the window to bring up the popup menu. The menu contains the items Configuration, View Settings, About, and Exit.
   
2. In the Connection page of the Configuration window, you can change the port used by Matrix (the default is 3455), account (the default is root), and password.
   
3. In the Monitor page, you can select monitors for display.
   
4. In the Others page, you can enable various options.
   1. Auto launch at Windows startup: Enable this option to start VAST Matrix automatically when logging into Windows.
   2. Display only key frame: VAST Matrix will receive all video frames, but will decode and display the key frame. (Note: This setting will not have any effect if the codec in use is MJPEG.)
   3. Enable de-interlace: Enhances the displayed video quality for some cameras that do not have built-in de-interlacing capability. (Note: Enabling this feature will increase the processing load on the system.)
      
5. In the View Settings window, you can set how individual video cells will be displayed.
   
6. If a user selects “Exit, it will close Matrix and VAST will not be able to control it further.

Setting up multiple monitors

This section describes the setup of VAST Matrix for use with multiple monitors, using an installation with four monitors as an example.

1. Prepare graphic cards with more than a single port.
   
   
   Note: To ensure compatibility, choose graphics cards from the same vendor as the system’s graphics processor—for example, NVIDIA or ATI.
   
2. The system motherboard must support multiple graphics cards.
   
3. Install the two graphics cards on the motherboard.
4. Set up the monitors.

   
   Note: Each graphic card has a specific type of connector. Some of the most common ones are Mini Display, DVI and D-Sub.
   

5. Start up the computer system, and make sure all the graphics cards are detected. You can set the display order as desired.
   
6. After setting up multiple monitors for display using VAST Matrix, you can have a video wall like the one shown below.
   

Why does VAST playback show export failed ffffffff while exporting video clips?

Why I cannot export video clip from VAST playback? When I export video clip by clicking Mark I and II in playback, it shows “Fail – Export to AVI/EXE failed – ffffffff”.

Answer

The export path was changed to system folder, e.g. C:\Program Files (x86)\VIVOTEK Inc\VAST\Client\Playback\Export. When your Windows account doesn’t have Administrator privilege to run VAST Playback, you cannot export video clips to the system folder. There are two ways to export video clips. 1. Change the export path to a non-system folder, e.g. default path C:\ProgramData\VIVOTEK Inc\VAST\Client\PlayBack.

Why is network throughput more than the bit rate in camera video setting page?

Question

Why is network throughput more than the bit rate in camera video setting page?

Answer

Network throughput which shows in VAST LiveView includes the bit rate of video and audio of the camera required.
If you would like to check what bit rate of video requires, please enable “Mute” feature in camera audio setting page.

How to enable the SD9365/SD9366 wiper in the VAST LiveClient using the DO?

Question

How to enable the SD9365/SD9366 wiper in the VAST LiveClient using the DO?

Answer

The wiper control function is not integrated in the VAST LiveClient, this function was only implemented in the VAST2. If you require to control the wiper using the LiveClient, it is necessary to link the wiper to the DO trigger (can be controlled in the LiveClient). Note: before starting the configuration, be sure to enable the “Keep detecting DI/DO status” in the VAST Configuration > Client Settings > General Settings otherwise you wont be able to enable the DI/DO in the VAST device tree.

Please follow the next steps to configure the wiper using DO:

Step 1. Be sure that the DO is not being used in the SD9365/SD9366.
Step 2. Access the VAST LiveClient.
Step 3. Go to Configuration > Alarm Management… to set an alarm.

Step 4. In the Alarm Management window click “New”.

Step 5. Name your alarm (in this example we used “Move wiper”, but you can name the alarm as you like) and click Next.

Note: adding a description is optional.

Step 6. In the “Trigger” section, click on the “Add” button,

Then, choose the event as “Trigger type” (this will let the software know that is a trigger action), the category as “Camera events” (this will check the camera status) and be sure to select the “DO-1” as the type and click “OK”.

Note: you can also select another DO if available.

Step 7. In the Device List -DO-1 window, select the SD9365/SD9366 camera.

Be sure the Notification type is set to “Trigger” (this will check if the DO changed from Normal to Trigger). Then, click “OK”.

Step 8. Double check that the trigger has been saved, then click Next.

Step 9. In the “Action” section, click on the “Add” button to add the action to be performed (Wiper movement).

Step 10. In the “Action” window, select the HTTP action, then use the following URL to enable the wiper in the camera:
http://<camera IP>/cgi-bin/admin/peripheral.cgi?channel=0&operation=set& washer_mode=wiper&washer_status=on

So, each time the DO is enabled, it will send this command to the camera and the wiper will move. Note: be sure to authenticate the command, otherwise the camera will block the request.

Step 11. Be sure that the action was correctly saved and then press “Next”.

Step 12. Keep the schedule as “Always” (making the alarm available 24 houts /7), then press Next.

Note: you can modify the schedule if needed by selecting it and clicking on the “Edit” button.

Step 13. In the “Detail” section, be sure that everything has been correctly saved and then click on the “Finish” button to save the alarm.
 

Step 14. You will see the new alarm listed in the “Alarm List”.

Step 15. To control the wiper, go to the “Device Tree” in the LiveView and click on the “+” icon, you will see the list of available triggers in the device.

Step 16. Double click the “DO-1” to trigger the wiper.

Camera indicator is visible in device tree but display black images in the LiveClient

Why does VAST LiveClient do not display camera videos on certain computers, even though it shows the camera name and recording indicator?

Answer

This issue typically arises when the computer doesn’t support the default render mode that VAST employs. You may resolve this problem by updating your computer’s GPU drivers. Alternatively, you could adjust the render mode that VAST uses. In order to manually change the render mode please follow the next steps:

Step 1. Close the LiveClient application. Note: If the LiveClient is not closed, the changed wont be saved. 

Step 2. Go to the following folder: C:\ProgramData\VIVOTEK Inc\VAST\Client\LiveClient and using any editing tool (e.g Notepad++) open the following file: ClientSetting.ini. Once open, change the GDIOnly value to “1”

Step 3. After making the necessary changes, save the file. Close and then reopen the VAST LiveClient application. You should now be able to view the camera feeds.

Adding a substation to VAST

Introduction

This document describes how to easily add multiple cameras and ST7501- or VAST-based substations on other sites to a VAST server’s device list for centralized management.

How to add a substation to VAST

Please refer to the section “How to Manage Station” in the VAST user manual, which can be downloaded from the VIVOTEK website. You will find information on how to enable and configure the substation’s Relay feature (on either ST7501 or VAST) and how to add the substation to VAST’s device list for management.

How to manage substations

VAST supports the management of more than 64 cameras and multiple substations, allowing you to configure their settings and view video relayed from them.

1. Configuration
   1. To configure a substation, select its icon in the left panel of the LiveClient window and then click on the Configuration drop-down menu, or right-click on the icon and choose the setting page you desire from the pop-up contextual menu.
      
      Select the icon of the substation
      
      Click Configuration button to choose the settings page
      
      Right-click on the icon and choose the setting page
   2. To configure cameras connected directly to the central VAST server, select the icon for the main station in the left panel of the LiveClient window and then click on the Configuration drop-down menu or right-click on the icon and choose the setting page you desire from the pop-up contextual menu.
      
      Select and right click on the icon of the main station and choose the setting page
2. View cells: In the VAST LiveClient view cells, you can display video from a camera connected directly to the central VAST server and from a camera attached to a substation.
   

Troubleshooting

If you experience issues adding a substation to VAST’s device list, check the following areas.

1. Relay settings: Make sure that the Relay feature of the substation is enabled and that you are using the correct password. For additional information, refer to the section “How to Manage Station” in the VAST user manual.
2. If your VAST server is connected to the substation via Internet: Make sure that port 3454 (the port used for data communications) has been opened by the router on the substation side.
   
3. If your VAST server and substation are on the same LAN: Make sure that any firewall or anti-virus software on the substation PC is not blocking connections to port 3454.
   
   The following figures show an example using Microsoft Firewall of how to ensure port 3454 is available for connections.
   

Cannot visualize plate images in data magnet after upgrading the software

Cannot visualize plate images in data magnet after upgrading the VAST2 software to version 2.7.0.5800.

But the image can be visualized when accessing data magnet data in video cell.

Answer

This issue was caused by an internal error in one of the modules of version 2.7.0.5800 and was resolved in version 2.8.0.6700 (or above). Please upgrade the software to version 2.8.0.6700 or above in order to resolve this issue. It can be downloaded in the following link: https://www.vivotek.com/vast2#downloads. After upgrading you should be able to visualize the plates normally in the data magnet list.

What is the workflow of the Seamless Recording function?

In this article, we’ll be exploring in detail the seamless recording flow between a camera and the VAST software. Understanding this process is vital for optimizing your use of the system and troubleshooting potential issues.

Seamless Recording function:

Seamless recording refers to a continuous, uninterrupted process of capturing and storing video footage. Meaning that the camera and the VAST will work together to ensure there are no gaps in the recording timeline.

If there any gaps, the VAST server will simultaneously retrieve the time-tagged videos that were temporarily stored on SD/SDHC/SDXC cards.

VAST software behaviour:

• VAST retrieves lost recordings at 1X speed.
• Seamless recording demands twice the bandwidth as it involves simultaneous normal recording and retrieval.
• Seamless recording also necessitates twice the storage write speed.

For instance, if the recording stream bitrate is 2Mbps, during simultaneous normal recording and retrieval, VAST requires twice the bandwidth, amounting to 4Mbps in this scenario. This also means that a storage write speed of 4Mbps is required.

Seamless Recording Flow

On the camera side, the methods for identifying disconnecting and reconnecting differ.

• Disconnect:
  • TCP: If the camera does not receive a receiver report from VAST for 10 seconds, it will register as disconnected.
  • UDP: The camera sends a sender report every 7 seconds. If it does not receive a receiver report from VAST twice consecutively, it will register as disconnected.
• Connect:
  • VAST attempts to connect to the camera every 3 seconds using a GUID. If the GUID matches, the camera will register as connected.

Following this, lets see the following example. Suppose a camera is connected via TCP and UDP:

• For TCP: If the camera doesn’t hear from VAST for 10 seconds, it assumes it’s disconnected.
• For UDP: The camera sends a report every 7 seconds. If it doesn’t get a response from VAST twice in a row (around 14 seconds), it assumes it’s disconnected.

To reconnect, VAST tries every 3 seconds using a unique code (GUID). If the GUID is correct, the camera assumes it’s reconnected. In short, the camera and VAST constantly check in with each other. If they lose contact, they realize quickly and try to reconnect.

How to setup VAST Matrix?

ANSWER

When first running the program, it will prompt you for a username and password which will be admin/123456 by default. It is recommended that you change the password after installation.

Once you are logged in it will show the menu. Click on Device Management to add any devices. On the left side make sure that Encoding Device is selected. It will show at the bottom of the screen any devices that are online as long as the computer is on the same network as the devices.

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There are two methods to add an online device. The first method is fairly simple. All you need to do is check the box for the NVR that shows under Online Device and then click Add. The second method to adding an online device is to manually add it. First click on Add next to Managed Device, and it will open another window where you can input the details of your device. It will ask for:

• Device Name → can be any name for your device
• IP/Domain → local or public IP address of NVR
• Port → port number of NVR
• Username → username of NVR
• Password → password of NVR

After putting in all of the correct information of your device, click on Add and then the device should come online.

Another method to add a device is by using the P2P method which allows for a user to view their cameras offsite from any location. The device will be added as a Cloud Device instead of an Encoding Device.

It will show Login and Register buttons that will link to your Star4Live account which will show the devices you have previously added. After logging in, it will take a minute or two for the devices to show online. At first, it will say Offline (Connecting…), but eventually the status will show Online.

After successfully adding all of your devices, go back to the menu and click on Live View to view your cameras. A list of online devices will show on the left side of the window. Click and drag the device into the window view in order to load all of the video. If not all of the cameras are wanted in view, you can click on the plus sign next to your device and it will show a list of cameras connected to the NVR. You can click and drag specific cameras onto the live view screen.