Dahua Password Reset Instructions - DVRCMS.Com

Dahua Password Reset Instructions

Dahua Instructions,How to reset the password for a Dahua device. Follow these instructions to reset the password for your device if you have forgotten it.

How to Reset Dahua Recorder Password with Technical Support

Description

How to reset your password if an email recovery option and security questions were not selected.

Prerequisites

Monitor and mouse connected to your recorder and access to your email account.

Step by Step Instructions

1. Email your full device serial number and date shown on the OSD to Support.USA@Dahuatech.com

2. Once you receive a code from our support team go to your device Right click and select Main Menu

Selectmenu.png

3.Under the Admin Account enter the code you received from support

Entercode.png

4.Select Ok

Selectok.png

5.Now Select System under the Menu

Selectsystem.png

6.Select Account from the left hand side

Selectaccount.png

7.Select Modify next to the Admin Username

Selectmodify.png

8.Put a check in modify password

Selectmodifypswrd.png

9.Under old password enter the same code you received from support

Entercode2.png

10.Now enter your new password twice

Newpasswordtwice.png

11.Then select save and your password reset is now complete

Selectsave.png

Dahua Password Reset Instructions

Read More : DSS Express V8 User Manual

Reset Using DMSS

Description

These instructions will show how to reset the password of a Dahua device using the DMSS

PLEASE NOTE: An email address must have been entered during Device Initialization for the Password Reset option for this to work
PLEASE NOTE: If you receive an error message like this:Reset Dahua Device Password Using DMSS - Error.jpg

You will not be able to reset the device using this method.

Please try alternate password reset options: How To Reset the password for a Dahua device

Video Instructions

Prerequisites

  • Dahua device, connected to network
  • DMSS

Step by Step Instructions

QR Code

1. Locate the QR Code reset for the device.

This can be found at both the local interface of a NVR/XVR, or the web interface for NVR/XVR/IP :

SystemUI: – At Live View, right click to access the Log In prompt

Password Reset NVR DMSS - 1.jpg

– Click Forgot Pattern (if enabled) > Forgot Password option

Password Reset NVR DMSS - 2.jpg

Password Reset NVR DMSS - 3.jpg

Password Reset NVR DMSS - 4.jpg

Password Reset NVR DMSS - 5.jpg

WebUI: – Type IP address of device into browser – at Login prompt click – Forgot password

Reset Dahua Device Password Using DMSS - 1.jpg

2. Click OK to the prompt

Reset Dahua Device Password Using DMSS - 2.jpg

3. The QR Code will be displayed on screen

The email address on file will be partially shown

Reset Dahua Device Password Using DMSS - 3.jpg

The next step will involve scanning the QR code using the DMSS Mobile App

DMSS

1. Launch the DMSS App

Password Reset NVR DMSS - 6.jpg

Select Me

2. Select Tool Manager

Password Reset NVR DMSS - 7.jpg

3. Select Password Resetting

Password Reset NVR DMSS - 8.jpg

4. Scan the QR code found in the previous step using the mobile phone

Password Reset NVR DMSS - 9.jpg

5. A confirmation will display a successful reset.

Password Reset NVR DMSS - 10.jpg

The email address on file will receive an email shortly containing a security code

Password Reset NVR DMSS - 11.jpg

Password Reset NVR DMSS - 12.jpg

Enter this code at the Forgot Password interface

Password Reset NVR DMSS - 13.jpg

Click Next

The device will prompt you to enter a new password

Password Reset NVR DMSS - 14.jpg

You can log in using the new password

Password Reset NVR DMSS - 15.jpg

Reset Dahua Device Password Using ConfigTool

Description

These instructions will show how to reset the password of a Dahua device using ConfigTool on a local

PLEASE NOTE: These instructions can not be completed without assistance from Dahua Technical Support. Please contact Dahua Technical Support via one of the methods HERE

Prerequisites

  • Dahua , connected to network
  • Local computer , with ConfigTool installed

Step by Step Instructions

1. Open ConfigTool

Select “Password Reset” on the left.

Find the device in the list, and verify it has the XML reset option under “Support”.

Click the Reset button on the right

You can select Multiple cameras per export file. Please select all the IP Cameras then click on “Batch Reset” to make a single XML file.

XMLPasswordReset1.png

2. Click Agree

XMLPasswordReset2.png

3. Select the Reset Mode drop-down and then select XML File

XMLPasswordReset3.png

4. Click OK to confirm XML password reset method

XMLPasswordReset4.png

5. The default location the XML file will be saved to is displayed. Click Browse Path to select a new location. Click Next

XMLPasswordReset5.png

6. The ExportFile XML file will be created. Click OK to continue

XMLPasswordReset6.png

7. This file will be used in the password reset process. Contact Dahua technical support via one of the methods HERE for the result file. Once you recieve the Result file, select Open and choose the file on your file system. Click Next

XMLPasswordReset7.png

8. If the Result file is accepted, it will allow you to set the new password. Input a new password in the New Password and Confirm Password fields. Click Finish

XMLPasswordReset8.png

9. If the password is successfully reset, you will see a Green Check Mark next to the camera in the list

XMLPasswordReset9.PNG

Reset Dahua IP Camera Password Using DMSS

Description

These instructions will show how to reset the password of a Dahua IP Camera using the mobile app DMSS

PLEASE NOTE: These instructions will only work if Email Recovery was setup during device initialization. If this was not set up for the device, please try another password reset option
Password Reset for Dahua IP Camera

Prerequisites

  • Dahua IP camera, connected to network
  • Local computer
  • DMSS mobile app
  • Email recovery setup for device

Video Instructions

Step by Step Instructions

WebUI of IP Camera

1. Type the IP of the IP camera into a web browser

Reset IPC Password - WebUI - 1.jpg

2. Click the ‘Forgot password?' option

Reset IPC Password - WebUI - 2.jpg

3. A prompt will appear to confirm the reset

Select OK

Reset IPC Password - WebUI - 3.jpg

4. A QR code will be displayed.

This code must be scanned using the mobile app DMSS on a mobile phone

DMSS

1. Launch the DMSS App

Password Reset NVR DMSS - 6.jpg

Select Me

2. Select Tool Manager

Password Reset NVR DMSS - 7.jpg

3. Select Password Resetting

Password Reset NVR DMSS - 8.jpg

4. Scan the QR code found in the previous step using the mobile phone

Password Reset NVR DMSS - 9.jpg

5. A confirmation will display a successful reset.

Password Reset NVR DMSS - 10.jpg

The email address on file will receive an email shortly containing a security code

Password Reset NVR DMSS - 11.jpg

The Security Code will be sent to the email that was setup during device initialization, the email will be shown partially below the QR code

Enter this code at Security Code field

Click Next

Reset IPC Password - WebUI - 4.jpg

Enter a new password for the camera

Click Save

Password Reset IPC DMSS - 1.jpg

How To Reset VTH Password via Computer

Description

This guide will show you how to reset the password of a Dahua VTH over a local network using VDP Config.

PLEASE NOTE: These instructions can not be completed without assistance from Dahua Technical Support. Please contact Dahua Technical Support via one of the methods HEREonce you have completed Step 9

Prerequisites

Video Instructions

Step by Step Instructions

1. Open DahuaToolbox and click Open next to VDPConfig

Upgrade Firmware - VDPConfig - 1.jpg

2. Discover the device in VDPConfig – How To Discover A Device Using VDPConfig

Modify IP - VDPConfig - 1.jpg

3. Select System Settings section

VTH Password Reset XML - 1.jpg

4. Click Device Password

VTH Password Reset XML - 2.jpg

5. Select the device(s) you wish to reset the password for on the left using the checkbox

VTH Password Reset XML - 3.jpg

6. Click Reset Password

VTH Password Reset XML - 4.jpg

7. Confirm the prompt

VTH Password Reset XML - 5.jpg

8. Use the dropdown box next to Reset Mode to select XML File

VTH Password Reset XML - 6.jpg

The default Export Path will be displayed where the XML will be saved. Click BrowsePath to modify this location.

Click Next to proceed

VTH Password Reset XML - 7.jpg

A prompt will confirm a successful reset and generation of the XML file.

VTH Password Reset XML - 8.jpg

PLEASE NOTE: The next steps require the assistance of Dahua Technical Support to complete the process. Please contact Dahua Technical Support via one of the methods once you have generated an XML file HERE

9. Navigate to the location where the XML file was exported to. default file name is ExportFile.xml

VTH Password Reset XML - 9.jpg

10. Send the exported xml file as an attachment to the email address: support_rpwd@dahuatech.com

Then 2 or 3 minutes later, you will receive an email with the attached XML file

VTH Password Reset XML - 10.jpg

Save the results.XML file to the computer

11. In VDPConfig at the Reset Password interface click Open

VTH Password Reset XML - 11.jpg

12. Select the results.xml file click Open

VTH Password Reset XML - 12.jpg

13. Click Next

VTH Password Reset XML - 13.jpg

14. Once the reset is successful it will prompt to create a new password for the device.

Enter the new password and again to confirm

Click Complete

VTH Password Reset XML - 14.jpg

A green checkmark next to the device will confirm a successful password reset

VTH Password Reset XML - 15.jpg

How to Reset Dahua V-Radio Wireless Bridge Using Reset Tool

Description

These instructions will show you how to reset a Dahua Wireless Bridge using the reset tool. Upon completion of these instructions, your wireless bridge will be at the following:

  • Default IP: 192.168.1.36
  • User Name: admin
  • Password: admin

Prerequisites

Wireless Bridge L1.png
  • DH-PFWB2-60n
  • DH-PFWB2-30n
  • DH-PFWB2-90n
  • DH-PFWB5-30n
  • DH-PFWB5-10n
  • DH-PFWB5-90n
  • DH-PFWB5-30ac
  • DH-PFWB5-10ac
  • DH-PFWB5-90ac
  • Wireless Bridge Serial Number
  • A laptop or PC directly connected to the Wireless Bridge's POE injector
  • JRE – Java Runtime Environment. You can find “jre-8u171-windows-i586.exe” in the zip file

Video Instructions

Step by Step Instructions

1. the wireless bridge and computer as seen below

Wireless Bridge L1.png

2. Right click the network icon in the taskbar on the computer

Select “Open Network and Sharing Center”

Reset Wireless Bridge - Network Setup 1.jpg

3. Click “Change adapter settings” on the left side of the screen

Reset Wireless Bridge - Network Setup 2.jpg

4. Select the network adapter that is connected to the device

Reset Wireless Bridge - Network Setup 3.jpg

5. Right click, select Properties

Reset Wireless Bridge - Network Setup 4.jpg

5. Select ‘Internet Protocol Version 4 (TCP/IPv4) in the list then click “Properties” button

Reset Wireless Bridge - Network Setup 5.jpg

6. Select “Use the following IP address” then enter a static IP for the computer that will match the wireless device once it is reset

Reset Wireless Bridge - Network Setup 6.jpg

For this guide we will set the computer to the following information in Internet Protocol Version 4 (TCP/IPv4) Properties:

  • IP address: 192.168.1.20
  • Subnet mask: 255.255.255.0
  • Default gateway: 192.168.1.1

7. Open Reset Tool by clicking Reset Tool. jar

Reset Wireless Bridge - Reset Tool 1.jpg

8. The Status will show “Ready”

Reset Wireless Bridge - Reset Tool 2.jpg

9. With the Reset Tool open on the computer, reboot the wireless bridge (power off/on). The Reset Tool will scan for the wireless bridge automatically

Reset Wireless Bridge - Reset Tool 3.jpg

10. Click “Reset” to begin the reset process

Reset Wireless Bridge - Reset Tool 4.jpg

11. The Reset Tool will attempt to connect to the device

Reset Wireless Bridge - Reset Tool 5.jpg

12. The Enter PIN code prompt will appear. The PIN code will be the last 4 numbers of the S/N (serial number) which can be found on the actual device.

Reset Wireless Bridge - Reset Tool 6.jpg

13. At the Enter PIN code prompt, enter the last 4 numbers of the Serial Number for the device then click Enter

Note: You must finish all steps of the Reset function within 60s or you have to reboot the device and attempt again.

Reset Wireless Bridge - Reset Tool 7.jpg

14. After entering the PIN code the wireless bridge will be reset to factory default settings

Reset Wireless Bridge - Reset Tool 8.jpg

  • Default IP: 192.168.1.36
  • User Name: admin
  • Password: admin

DHI-ASI7213X-T1: Password Reset via Email

Description

These instructions will show how to reset the password of the DHI-ASI7213X-T1 using ConfigTool on a local computer

PLEASE NOTE: These instructions can not be completed without assistance from Dahua Technical Support. Please contact Dahua Technical Support via one of the methods HERE

Prerequisites

  • DHI-ASI7213X-T1 setup, connected to network
  • Local computer , with ConfigTool installed

Video Instructions

Step by Step Instructions

1. Open ConfigTool

Under the Password Reset section

DHI-ASI7213X-T1 Password Reset via Email -1.jpg

Find the device in the list

Click the Reset button

DHI-ASI7213X-T1 Password Reset via Email -2.jpg

2. Click Agree to the prompts

DHI-ASI7213X-T1 Password Reset via Email -3.jpg

Click OK to confirm XML password reset method

DHI-ASI7213X-T1 Password Reset via Email -4.jpg

Click OK

DHI-ASI7213X-T1 Password Reset via Email -5.jpg

The default location the XML file will be saved to is displayed

Click Browse Path to select a new location

Click Next

DHI-ASI7213X-T1 Password Reset via Email -6.jpg

The ExportFile XML file will be created

3. Send the exported xml file as an attachment to the email address: support_gpwd@htmicrochip.com

Then 2 or 3 minutes later, you will receive an email with the attached XML file

Import the new XML file to to finish the password reset operation.

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