Reolink Client setup and user guide - DVRCMS.Com

Reolink Client setup and user guide

Reolink Client setup and user guide, Reolink Client is an easy-to-use security system surveillance . It enables you to locally or remotely access your and NVRs on Mac computers. You can monitor and watch live streaming of your home and business anywhere and anytime. It allows you to get 24/7 continuous recording in your computers.

1.Client Introduction

Get live streaming, play back clips, customize motion detection and more. Connect with your loved ones whenever and wherever you are.

the client: https://reolink.com/software-and-manual/

Note:

System requirement: Windows 7 or later and Mac OS 8.0 or later

2.Set up the Camera

How to Initially Set up Battery-powered Cameras via Reolink Client (New Client)

Step 1. Power on the camera and wait for the voice prompt: Camera has been started up. Please run Reolink App, add the camera and set it up.

Step 2. Click “+” icon on the top right corner, choose UID and type in the UID of the camera, and then, click Add to set it up.

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Step 3. Click OK.

Step 4. Check Connect to WiFi, then click OK.

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Step 5. Type in the WiFi information to configure WiFi for this camera. Please make sure that you enter the correct WiFi password.

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Note:

Currently, the battery-powered cameras (except Argus 3 pro) only support 2.4GHz. It will not be able to connect to any with 5GHz wireless frequency.

Step 6. A will be generated and displayed on the screen of your PC. Please aim the camera at the QR code on your PC at a distance of about 20cm (8 inches) to let the camera to scan the QR code.

Step 7. When you hear the voice prompt Scan succeeded, click Finish to wait.

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Step 8. After you hear the prompt Connection to the router succeeded, you can create a password and edit the name for the camera. After that, the initial setup process is finished.

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Read Next : Qcam SmartClient Player User Guide

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How to Initially Set up 4G Cameras via Reolink

Client (New Client)

Install the SIM card and power it up, then you may start the initial setup when you hear the voice prompt “Network connection succeeded“.

Step 2. Click “+” icon on the top right corner, choose UID and type in the UID of the camera, and then, click Add to set it up.

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Step 3. Click OK.

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Step 4. You can create a password and edit the name for the camera. After that, the initial setup process is finished.

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How to Initially Set up WiFi Cameras via Reolink

Client (New Client)

Note:

For the initial setup, please power on the camera by a DC power adapter and also connect the camera to your router LAN port with an Ethernet cable, and then follow the steps below to set up your camera. Please make sure that your camera and your PC are in the same network.

Step 1. Launch Reolink Client, click “+” icon on the right top corner, then the Refresh icon, and then choose the device you want to add.

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Step 2. Please type in the camera's username and password, then click Login to log in to the device. The default username is “admin” and the password is blank (no password).

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reslink  Live View Playback  â O

Device Login  X

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My Device  ©

If you want to modify the WiFi settings of the camera, please follow the steps below:

Step 1. Go to Device Settings > Network.

Step 2. Please select the SSID (network name) of your router that you would like to connect and type in the WiFi password. Please make sure you type in the correct WiFi password, and note the distinction between uppercase and lowercase letters, and special characters. Then, click Connect to save the setting.

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After connecting the camera, you can unplug the Ethernet cable of the camera, and it will connect to the WiFi network.

How to Initially Set up PoE Cameras via Reolink

Client (New Client)

Note:

The setup steps of PoE cameras are the same as those of WiFi cameras, but the PoE cameras can be powered up by a PoE switch, a DC power adapter or an . And they cannot be set for WiFi connection.

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How to Initially Set up NVR or NVR Kits via

Reolink Client (New Client)

Step 1. Please plug the LAN port at the back of your NVR into your router with an Ethernet cable to access the internet.

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Step 2. Click the “+” icon, select UID, then fill in the blank with the UID of NVR.

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Step 3. Please create device password then click Next.

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Step 4. Create device name then click Finish.

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3.View Your Camera

Live View

Here is the brief introduction for the buttons on the Live View page of Reolink Client:

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Display Settings

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Lights and LED

Status LED

Audio and Light>Status LED

Note:

Status LED is only available for battery-powered cameras and E series cameras.

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Infrared Lights

Audio and Light > Infrared Lights

You can choose Auto or Stay Off.

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Spotlight

Audio and Light>Spotlight

You can manually adjust the brightness of the spotlight, and if the Night Mode is enabled, you can choose Auto or On as schedule.

Note:

This is only available for Reolink Lumus, Argus 3, Argus 3 Pro, E1 outdoor, RLC-811A, RLC-823A and Reolink Duo cameras.

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4.Alarm and Detection

Set up Motion Detection

Motion Detection

Motion Detection Zone

Device settings > Detection Alarm > Detection Zone > Click Set Up.

Settings

01 811a-out

Detection Alarm

Camera

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o Surveillance

Network

Detection Zone

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Sensitivity

Motion Detection v

Smart Detection v

Tolerance

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Object Size

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Setup

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Click Pen to create a zone over the area that you don't want to receive alerts about. Please don't forget to click the Save button to save your settings.

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Sensitivity

Device settings > Detection Alarm >Sensitivity.

Select Sensitivity to set 4 time periods and Other Period and corresponding

sensitivity.

Note: You can adjust the sensitivity from 1 to 50 by dragging the slider. The higher

the value is, the more sensitive the motion detection will be.

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For cameras supporting smart person and vehicle detection, you can also set the sensitivity for smart detection.

For smart person detection, you can adjust the sensitivity from 0 to 100 by dragging the slider, and the same is true for smart vehicle detection.

Tolerance

Alarm will be triggered only after the detection object stays in detection areas longer than the set time.

Note:

This setting is only available for the camera supporting the smart person and vehicle detection.

X

Settings

D Camera

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O Surveillance

© Network Settings

fl Storage

O System

Smart Detection

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Camera at high sensitivity detects moving objects with low-similarity
appearance to persons.

100

S •  0

Tolerance

Alarm will be triggered when a detection object stays in detection zone longer than the set time.

Os

a.

Os

Object Size

Moving objects that are smaller than the minimum object size or larger than the maximum object size will not trigger alarm.

Note:

This setting is only available for the camera supporting the smart person and vehicle detection.

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Settings

a Camera

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Camera at high sensitivity detects moving objects with low-similarity

Display

Stream

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Light

appearance to persons.

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Ş Surveillance

® Network Settings

s Storage

Q System

Tolerance

Alarm will be triggered when a detection object stays in detection zone longer than the set time.

•  2S

® •  05

Object Size

Moving objects that are smaller than the minimum object size or bigger than the maximum object size will not trigger alarm.

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Setup

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Settings

a Camera

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Camera at high sensitivity detects moving objects with low-similarity

Display

Stream

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Light

appearance to persons.

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Ş Surveillance

® Network Settings

s Storage

Q System

Tolerance

Alarm will be triggered when a detection object stays in detection zone longer than the set time.

•  2S

® •  05

Object Size

Moving objects that are smaller than the minimum object size or bigger than the maximum object size will not trigger alarm.

Setup

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Object Size

Moving objects that are smaller than the minimum object size or bigger than the maximum object size will not trigger alarm

s Vehicle

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PIR sensor

Device settings > Detection Alarm > Enable Alarm.

Sensitivity

You can drag the slider to adjust the PIR sensitivity.

x

Settings

0 Camera

Display

Stream

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Audio and Light

Info

d Surveillance

© Network Settings

a Storage

O System

Detection Alarm

Enable Alarm

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Sensitivity

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Camera at higher sensitivity detects every small change in the field of view, such as a sneaky person at a distance.

•  80

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PIR Schedule

If you want to set the camera to be triggered by motion at specific times, please click Motion, and select the squares to enable the PIR motion sensor.

Otherwise, please click None.

Then click a to save the settings.

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Settings

a Camera

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Camera at higher sensitivity detects every small change in the field of view, such as a sneaky person at a distance.

80

RF Schedule

Display

Stream

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Battery

Audio and Light

Info

□ Surveillance

® Network Settings

fl Storage

O System

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Set up Motion Alerts

Alarm Email

You may follow the steps below to set an email alert for your device on Reolink Client.

Step 1. Log in to your camera and go to camera Settings > Surveillance > Enable

Email Alerts.

Settings

o Camera

Display

Detection Alarm

0 Surveillance

Buzzer

© Network Settings

fl Storage

O System

Email

Enable Email Alerts

Email Settings —

SMTP Server smtp.gmail com

Enable SSLorTLS

SMTP Port (1-65535)

465

Sender Name

NVR

Sender Address

| type Here

Password

Step 2. Fill in the information required.

Please choose the right SMTP Server, turn on Enable SSL or TLS, and enter the right SMTP Port, Sender Address, Password, and Recipient Address 1. And choose the Email Content, Interval, and Schedule based on your need. Then click Save.

SMTP Server and STMP Port: It may vary depending on your email service provider. If you are using Gmail as the Sender Email, you may leave the default SMTP Server (smtp.gmail.com) and default port (465) unchanged. However, if you set other emails such as Hotmail and Yahoo mail as the Sender Email, you will need to input the corresponding SMTP server & SMTP port.

Sender Address: Input the address of the email that sends out motion alert emails. Password: Input the password of the sender email.

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Recipient Address: Input the address of the email that receives motion alert emails. The recipient address can be the same as the sender's address. Attachment: Select the content (text, picture or video) to attach to the motion-alert motion email.

Email Interval: Once set, only one motion-alert email will be sent even if the alarm is triggered multiple times during the time interval.

Note:

Once the battery-powered camera goes into standby mode, the email interval setting will be invalid. The motion-alert email will be sent every time the camera is triggered even for the same motion alert.

Email Schedule: Set the time that you want your cameras to send you email alerts. It is currently not available for Reolink battery-powered cameras.

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Notes:

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Live View

Playback

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– □ X

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Scan Device(s) in LAN IP/Domain

UID

X

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Add New

You are adding a battery-powered ! To avoid battery drainage, please reduce the live viewing time

OK

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Click the □ b right side of th add new <

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Add

«1

Icons

Meanings

£0}

Enter the local settings page

Lock/unlock the Reolink Client

X

Exit the Reolink Client

.

Add device

Minimize

Maximize

.

Resize

.

Shows that motion is detected

.

Take snapshot manually

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Start manual recording

Q.

Clip

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PTZ

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Turn on spotlight

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Enable audio alarm

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Expand NVR device list

£0}

Enter the device settings page

Q

Edit the login information

.

Retry

.

Hide device list

.

Enter the next live stream page

.

Enter the previous live stream page

|

Adjust the volume

.

Divide the screen into multiple windows

.

Enable/disable two-way audio

.

Enter the full screen

(To exit the full screen, right click on the screen or hit ESC on the keyboard)

|~fr

Battery

.

WiFi signal

4G

4G camera

Icons

Meanings

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Client local settings

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1

X

128

Settings

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Sharpness

0 Camera

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Brightness & Shadows

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Color Day Mode

Detection Alarm

Auto  v

Audio and Light

Black & White

D Surveillance

Auto  v

($) Network Settings

Color Night Mode

9 Storage

Manual  v

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Brightness

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Shadows

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Default

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Options

Meanings

Flip

Turn the image upside down.

Mirroring

Make the orientation of the image to be horizontally reversed.

Camera Name

Set the position that the camera name shows on the screen.

Date &Time

Set the position that the date & time shows on the screen.

Watermark

Display the watermark (shows as the Reolink logo) on the screen.

Anti-Flicker

Turn on the option when devices such as TV screens or lights are flickering.

50GHz: Used for Australia and the UK.

60GHz: Used for the USA and Canada.

Other: Other values except 50GHz and 60GHz Off: Turn off the option

Day and Night

Set different color modes during different times of the day and night.

Color: The camera will display a color image and the mode is usually used in the daytime.

Black & White: The camera will display images only in black and white and the mode is usually used during the night when the IR LEDs are on.

Auto: The camera will automatically switch between Color and Black& White according to the light conditions.

Privacy Mask

Mask out defined areas in surveillance videos, whether live or recorded, to protect the privacy of users.

Notes:

Motion in masked areas will still be detected if it happens in motion detection zones.

For battery-powered cameras, the number of the masked areas is up to 3, while for other IP cameras, it is up to 4. Cameras in WiFi NVR kit doesn't support this option.

Brightness

Modify the value to set how light the image appears to be.

Contrast

Modify the value to increase or decrease the difference between the brightest white and the darkest black in an image.

Saturation

Modify the value to alter the number of colors displayed in an image. The higher the value is, the brighter and more vivid the color will appear to be.

Sharpness

Sharpening the image will increase the signal-to-noise ratio.

Color Day Mode

In Color Day Mode, you can adjust the light brightness by choosing Auto or Manually.

Auto: The camera will automatically adjust the brightness and shadow according to light conditions.

Manually: Manually adjust the brightness and shadow according to light conditions.

Black&White

In Black & White mode, you can adjust the light brightness by choosing Auto or Manually.

Auto: The camera will automatically adjust the brightness and shadow according to light conditions.

Manually: Manually adjust the brightness and shadow according to light conditions.

Default

Restore the camera to its factory image settings.

Sun

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Mon

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Tue

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1.You can set the schedule only when the Enable option is available.
2.One square representsone hour.
3.The blue square (Motion) means that the email will be sent when motion is detected, while the dark gray one (Timer) means the email will be sent according to the interval time you set above, and the light gray one (None) means no email will be sent.
4.For cameras supporting the smart person and vehicle detection, you can choose to set the email schedule for Any Motion, Person and Vehicle.

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Step 3: Click the Email Test to verify whether the information you have entered is correct.

The prompt “Succeeded” will appear if the email has been successfully set.

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Alarm Siren

Battery-powered cameras, E series and Lumus

Device Settings > Surveillance > Siren > Enable Siren.

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RLC-811Aand RLC-823A

Device Settings > Camera > Audio and Light > Adjust the volume for alarm and speaker.

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NVR

Device Settings > Surveillance > Buzzer > Enable Buzzer.

Then you can set the buzzer schedule for different cameras connected to the NVR. For the cameras supporting the smart person and vehicle detection, you can set schedule for Any Motion, Person and Vehicle.

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Settings

û Camera

Display

Stream

Detection Alarm

Audio and Light

0 Surveillance

Buzzer

EggMe Buzzer

Schedule

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01 811a-out

Alarm

© Network Settings

fl Storage

O System

y Any Motion (j Person Q Vehicle

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Enable

Disable

Alarm Spotlight

Please refer to the steps in Spotlight of the Chapter 3.

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X

Settings

Siren

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a

Camera

The siren wi

II sound when motion

i is detected.

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Display

Stream

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Detection Alarm

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Battery

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Surveillance

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Record

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Network Settings

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5.Recording and Playback

Set up Motion Recording

or HDD Recordings

Battery-powered cameras

Device Settings > Surveillance > Record > Enable Record.

You can also set the Post-Motion Record.

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IPCsand NVRs

Device Settings > Surveillance > Record > Enable Record.

Overwrite: When the SD card or HDD is full, the old recording files will be overwritten for new recording files.

Pre-Motion Record: The camera will start recording before the event happens. The duration of the pre-motion record will be 3-8 seconds, varying by model and hardware version.

Post-Motion Record: The camera will continue recording after the event happens. The duration of the post-motion record may vary by model.

Pack Duration: The Reolink NVR packs each recording into a separate video file and stores it on the hard drive inside the NVR. Pack duration refers to the length of the recording that is packed into a file.

If you set the pack duration as 30 minutes, the NVR will pack the recording to a file every 30 minutes and store it to the hard drive inside the NVR.

Note:

Pack Duration is only available for Reolink NVRs.

Record Schedule

Select Motion or None, then set the schedule as you need by choosing the squares. One square presents one hour. Click Save to save the settings.

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Notes:

Settings

Û Camera

Display

Ş Surveillance

Buzzer

Push

® Network Settings

S Storage

0 System

.

1

Record

Enable Record

Overwrite

Pre-Moöon Record

Post-Motion Record

2 mins  v

Pack Duration

60 mins  v

Schedule

01 811a-out  v

Alarm  Timer

X

1.Blue square means that the device will record to SD card when motion is detected, while the gray one means the device will not record.
2.The Reolink C series cameras, E series cameras, Lumus, cameras with new IPC_51516or IPC_51316 firmware, and cameras connected to NVR could be set to continuous recording, while others can only start recording when motion is detected.
3.For cameras that support smart person and vehicle detection, the record schedule can be set for Any Motion, Person and Vehicle.

Settings

a Camera

Display

Stream

Detection Alarm

Audio and Light

□ Surveillance

FTP

Buzzer

Push

® Network Settings

s Storage

Q System

X

I  T  1  I

60 mins  v

Schedule

01 811a-out

Alarm Timer

Any Motion 7 Person Vehicle

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f

Enable  Disable

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Apply to Other Cameras  Save

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FTP Settings

Step 1. Go to Device Settings > Surveillance > FTP, and fill in the FTP information required.

X

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Network Settim

Storage

FTP Settings

FTP Settings

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System

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FTP Server: Type in the address of your FTP server and FTP port. The default FTP port for Reolink products is 21.

Username and Password: Enter the username and password of your FTP server. If the username and password are not required, please enable Anonymous.

Directory: Set an upload directory for device .

File Type: Choose to upload both videos and images, or images only.

FTP Postpone: Set the record time limit after motion is detected. This option is only available when File Type is set as Video and FTP Schedule as Motion.

Interval: Set the time interval for uploading pictures. This option is available when File Type is set as Picture. Custom is available and the minimum time interval is 2 seconds.

Step 2. Configure the FTP upload schedule, and click Save to save the settings.

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Settings

o Camera

Display

Stream

Detection Alarm

Audio and Light

Info

0 Surveillance

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Schedule

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Alarm Timer

Record

Email

FTP

© Network Settings

9 Storage

O System

Any Motion Q Person Q i Vehicle

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Disable

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Enable

Save

Note:

Timer means that the camera will record 24/7, while Alarm means that the camera will record when motion is detected.

Step 3. Click FTP Test to check whether the FTP has been set up successfully.

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Playback and Download Recordings

Here we will guide you to play back recorded videos on the Reolink Client by the following steps:

Step 1: Launch the Reolink Client and log in to your camera/NVR, and then click Playback button to enter the Playback page.

Step 2: Drag and drop the camera from the left side menu to the playback

interface.

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Step 3: Choose a date. The dates of recordings will be marked in blue. Left-click the blue bar to select the time of recordings you want to play back.

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Step 4: Click the Download button, and then check the recorded videos you want

to download.

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NVR  O >

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Live View

Playback

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Sun Mon Tue Wed Thu Fri Sat

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00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23

12  3  4

5  6  7  8  9  10  11

12  13  14  15  16  17  18

19  20  21  22  23  24  25

P 26  27  28  29  30

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No Channel

No Channel

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Step 5: Click Download to start downloading videos.

Download

2021-09-26

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Channel Reoink ca

Time oo v oo * oo v

23 V 59 V 59 V

Type motion

Choose All

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Type

Start Time

Duration

Size

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Reolnk camera-012…

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02:00:20

00 : 01 : 07

1.77MB

—>

Reolnk camera-012…

Reolnk camera

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06:23:52

00 : 01 : 04

10.61MB

Reolnk camera-012…

Reolnk camera

motion

07:45:21

00 : 00 : 58

2.51MB

Reolnk camera-012…

Reolnk camera

motion

07:53:22

00 :00: 36

1 68MB

Reolnk camera-012…

Reolnk camera

motion

07:54:08

00 :00: 26

1 22MB

Reolnk camera-012…

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08:56:52

00 : 00 : 28

1 34MB

6.Use the Reolink Client

Set up Local Recording

The following steps will guide you through how to set up Local Record Schedule via the New Reolink Client.

Step 1. Launch the Reolink Client and click Client Settings.

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Step 2: Go to the Record page and turn on Enable Record to enable local recording. Then choose the record type (Timer, Motion, and None) and choose the squares to set the recording schedule. Click the Save button to save the settings, and the camera will start recording as you set.

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Reolink Client

Client Settings

General

fid Record

Mins

Record Videos to

C:\Users\BAICHUAN-85Wideos\reolink Browse

Video Recording Folder Size

5  GB

Low Disk Space Warning 1024  MB

Local Record Schedule

About Reolink

Enable Record

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5

Notes:

1.The local record schedule only applies to the cameras you have logged in to.
2.If you need to set up motion detection recording, please set the motion detection zone and motion detection sensitivity first.
3.The local recording will work only when the Reolink Client is running. If the PC enters the sleep mode, it may stop working.
4.The recorded videos can be found under the Record Path you have set.

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Reolink Client

Add a Device

Add a Camera or NVR to the New Reolink Client by Entering the UID

If your camera/NVR is not on the same LAN as your PC (on a different network), you may follow this guide to add the camera via UID. Then you can view your cameras via WAN (remotely).

Notes:

1.It is suggested to use the UID for remote access.
2.Reolink battery-powered cameras only support remote access using UID.
3.If you're using the domain name/IP address to access the cameras, please ensure the port-forwarding settings on your router are correct.

Step 1. Click the “+” icon, select UID, then type in the UID of your camera.

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Picture 78 496w309h

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Reolink Client

Step 2. Then input the user name (“admin” by default) and the camera password After that, click Login to add your camera to the Reolink Client.

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Add a Camera or NVR to the Reolink Client by Manually Entering IP Please follow the steps below to add a camera or NVR to your Reolink Client. Step 1: Please find the IP address of your device, and you may find the IP address of your device while scanning in LAN or in your router interface.

Step 2: Once you know your device IP address, please click the “+” button, choose IP/Domain, then manually enter the device IP address. The default port is 9000. And then click the Add button.

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Reolink Client

Scan Device(s) in LAN

UID

X

IP/Domain Type Here

PORT 9000

Add

Step 3: Then input the user name (“admin” by default) and the camera password. After that, click Login to add your camera to the Reolink Client.

Device Login  X

My Device

Picture 81 299w130h

Login

Add Cameras or NVRs in LAN via the Reolink Client

When your cameras or NVRs are on the same LAN as your PC, you may add them via the Reolink Client easily referring to the following methods: Method 1. Automatically Add

If the Add Device Automatically option under the General settings has been enabled and the camera password is the default one (blank password), the device will automatically show up in the device list and you can directly view the live feeds of this camera.

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Reolink Client

If the Add Device Automatically option under the General settings has been enabled and you have set a password for it via other devices, the device will also automatically show up in the device list but with an error prompt “Incorrect Password“.

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Client Settings

Record

General

Run at Startup

Automatic Client Update

Devices Automatically

Stretch Mode

Alarm Beep

Lockscreen Password

Language

English

About Reolink

Download Path

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Reolink Client

Method 2. Scan Device in LAN

Choose Add Device > Scan Device(s) in LAN to scan your Reolink device.

Cameras in the same local network will automatically show up. Click the “+” button to add it.

Picture 85 534w320h

Scan De'

) in LAN IP/Domain UID

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Picture 87 18w17h

Picture 88 510w254h

.

If the “Incorrect Password” error prompts, please click the left Edit button to enter the camera login password, then you will able to see the live stream.

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Reolink Client

Delete a Device

You may follow the steps below to delete your camera or NVR from the Reolink Client.

Step 1. Right click the camera in the device list.

Step 2. Click Delete.

Picture 89 531w316h

Note:

If you want to delete a camera in LAN while it is still connected, please disable Add Devices Automatically first; otherwise, the camera will show up again after deleted.

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Reolink Client

Client Settings

Go to Client Settings > General.

You can enable Run at Startup, Automatic Client Update, Add Devices Automatically, Stretch Mode, Alarm Beep, Lockscreen Password, and you can also set the Language.

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Client Settings

Picture 91 123w33h

Record

General

Run at Startup

Automatic Client Update

Add Devices Automatically

Stretch Mode

Alarm Beep

Lockscreen Password

Language

English

About Reolink

Download Path

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Reolink Client

7.Camera Settings

Network and Connection

Check Network Status

Log in to your device and go to Device Settings > Network Settings. Check the

WiFi signal and network information of your device.

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Reolink Client

Change WiFi Connection

Camera Settings > Network Settings > Click —- > Choose another WiFi you want

to connect.

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Reolink Client

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Reolink Client

SD Card Storage

Check/Format the Micro SD Card

You may follow the steps below to check or format the micro SD card in Reolink cameras via the Reolink Client.

Step 1. Go to the Device Settings > Storage.

Settings

o Camera

Stream

Audio and Ligt

Storage

SD Card

14.43 GB/15GB

Ş Surveillance

© Network Settings

«8».

Q System

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Step 2. You can check the information about this SD card on this page. You can

also click the SD card to format the SD card, and then click OK to confirm.

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Device Information

System Information and UID

For cameras

Method 1. Right click the camera in the device list, and click Get Info.

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Method 2. Device Settings > Camera > Info.

r  1

x

Settings

o Camera

Info

Stream

Detection Alarm

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Picture 98 173w108h

Network Settings

s Storage

0 System

User Management

Date & Time

For NVRs

The first method for NVR is the same as that for cameras.

Method 2. Device Settings > System > Info.

Settings

Û Camera

Display

Stream

Detection Alarm

Audio and Light

a Surveillance

($) Network Settings

fl Storage

0 System

User Management

Date & Time

Maintenance

lf^

Info

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Check Battery Status

Note:

This is only available for the battery-powered cameras.

Device Settings > Battery.

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You can check whether the battery is charged and the running time in the last 30 days.

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Device password

Step 1. Launch the Reolink Client and log in to your device.

Step 2. Click Device Settings > System > User Management, then select the user and click the Change Password button.

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Notes:

.

X

Settings

Network Settings

.

Saved Wi-Fi network

Camera

.

.

.

Display

.

.

.

Stream

.

Detection Alarm

Network Status

Battery

IP Address

Audin and 1 inht

Subnet Mask  255.255.255.0

Info

Gateway

.

Preferred DNS 192.168.1.1

B Surveillance

.

.

Alternate DNS

® Network Settings

MAC Address  78:DB:2F:CA:F9:90

fl Storage

.

0 System

.

.

.

F

.

.

.

Wi-Fi Settings  x

Current Network Connection

HYPE  A

Wireless Network ©

Galaxy S9Ö7İC  A  T

Optus_B818_AF38  A  T

□5 Add Wi-Fi Info Manually

.

k

.

.

You can also add the WiFi information manually.

r

Wi-Fi Settings  x

Current Network Connection

HYPE  A

Wireless Network ©

OptUS_B818_AF38  A V

Add Wi-Fi Info Manually

SSID

.

.

Password  Connect

.

.

.

.

k

.

.

Camera Name

Reolnk camera

Model

RLC-822A

Build No.

build 2104083340

Hardware No.

IPC_523128M8MP

Config Version

V3.0.0.0

Firmware Version

v3.0.0.231_2104083340

Details

IPC_523128M8MPS16AE1W0110000000

Device Name

NVR1

Model

RLN16-410

Build No.

build 2109235

Hardware No.

H3MB18

Config Version

V3.0.0.0

Firmware Version

v3.0.0.141_21092305

Details

NVR661610104001000200000

1.The admin password can be modified while the name “admin” can not be changed.
2.You can also add other common users, modify their password and delete users on the Add User interface.
3.The default password is blank.
4.For battery-powered cameras, there is only one user “admin” and they do not support adding other common users.

Step 3. Type in the old password (If the old password is the default one, please leave the password field blank) and set a new password, and then click Save.

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Date and Time

Step 1. Launch the Reolink Client and log in to your device, and then go to

Device Settings > System > Date & Time.

Step 2. Set the Time Format and Date Format according to your local time.

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NTP

Device Settings > Network Settings > Advanced > NTP Settings > Click Set Up.

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You can choose the NTP Server and then click Synchronize, and you may get the “Succeeded” message at the bottom, indicating that the synchronization has succeeded.

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Reboot and Restore

The following steps will guide you through how to reboot or restore your Reolink camera and NVR via the new Reolink Client.

Step 1. Please go to Device settings > System > Maintenance > Restore or Reboot.

And you can set the Auto Reboot Time for the camera.

X

Settings

Camera

Önüne Upgrade

Check tor Latest Version

Disp

Firmware Upgrade

Deted

Browse

Update Configure Ale

Upgrade

Surveillance

Auto Reboot

Network Settings

Storage

Auto Reboot Tene

Every Sunday

System

00

00

ment

Date & Time

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02

Default Settings

Picture 107 61w66h

Note:

Restore will return your camera settings to its factory status.

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Reolink Client

Firmware Upgrade

You may follow the steps below to upgrade firmware for Reolink cameras/NVRs via the new Reolink Client.

Note:

Please make sure that you have already downloaded the correct firmware for your device model and version from the Reolink Download Center and unzipped the .pak file before upgrading.

Step 1. Launch the Reolink Client and log in to your camera/NVR, then go to

Device Settings > System > Maintenance.

Step 2. Click Browse to select the correct firmware file and click Upgrade to start. Note:

If you don't want to restore your camera or NVR settings to factory status, please uncheck the Update Configure File option.

Settings

□ Camera

Display

Detection Alarm

Info

Ş Surveillance

® Network Settings

s Storage

0 System

User Management

Date & Time

Maintenance

k

Maintenance

Auto Focus

Configuration

Browse

Export

Auto Upgrade

Online Upgrade

Check for Latest Version

Firmware Upgrade

Picture 108 257w71h

Auto Reboot

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r

Settings

Date & Time

1

X

Q Camera

Display

(GMT+0800) Beijing

26/03/2021 18:51:13

.

Stream

Detection

Audio and Light

□ Surveillance

(ifi) Network Settings

9 Storage

O System

Date & Time

k

Time Fonnat

24h time format  v

Date Fonnat

DD/MM/YYYY  v

.

8.FAQ and Troubleshooting

FAQs

Q1: What is the maximum number of cameras added and displayed via the new Reolink Client?

The new Client does not have a limit on the number of cameras or NVRs. That's to say you can add as many cameras or NVRs as you like.

Q2: What are the requirements of the protection password for the Reolink Client? The protection password of the Reolink Client must be 1 to 28 characters. It has no restrictions on special characters.

Q3: What languages does the Reolink Client support?

Chinese; English; French; German; Finns; Swedish

Troubleshooting

Warning for the Reolink Client from Antivirus Software

Cause 1: Unofficial Download

Solution: Download the software in the download center.

Cause 2: False Warning

Solution:

1.If the antivirus software prompts that the Reolink Client is unsafe but does not prevent the installation, you can skip the warning and continue the installation.
2.Contact the antivirus software vendor to add the Reolink software to the whitelist.
3.Uninstall the current antivirus software and install other antivirus software that is compatible with the Reolink software.
4.If all antivirus software prevents the installation, please contact the Reolink support for further help.

Note: Reolink Client is safe and will not pose any threat to your computer, please rest assured to use it.

Forget the Password for the New Reolink Client ( Windows)

If you set a client password on Reolink windows client before but can't remember it, you can follow these steps to solve this problem.

Step 1. Go to the AppData folder manually by entering the user folder in the C drive.

The path is C:\Users\ADMIN.

Step 2. Go to the View tab at the top and check the Hidden items checkbox, as

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Reolink Client

shown below:

I n File Explorer

Home Share

File

Picture 110 66w34h

2

3

Picture 111 72w52h

Navigation
pane
'

Panes

Layout

Options

‘f' & > Quick access

.

Search <

4

Item check boxes

I | File name extensions

■7771  Hide sei

iten

lidden items

jJ” Quick access

Frequent folders (7)

Show/hide

Step 3. You will be able to see the AppData folder in your User folder. Go to AppData > Roaming, then delete the reolink folder.

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2020/12/18 7:53

2021/1/25 14:57

Step 4. Done! You can turn on the Reolink Client without a password now.

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88 List

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