Lorex Devices Password Reset Detailed Guide - DVRCMS.Com

Lorex Devices Password Reset Detailed Guide

Lorex Devices Detailed , Lorex has created several award-winning products over the years. Our innovative solutions include all-in-one integrated monitors with built-in recorders, a touchscreen-enabled security system, and cameras with active deterrence lighting.

Lorex was the first to market 4K resolution security cameras and more recently released the Fusion Collection, which offers for both wired and wireless cameras.

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How to Change or Reset Your Recorder’s Password (Compatible with Lorex Cloud App)

This article offers guidance on how to change the password of your Lorex recorder for security purposes or reset it in case you have forgotten it.

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Note: These instructions apply to recorders supported by the App. Refer to the Lorex Cloud App Product Compatibility Chart for a list of compatible recorders.

 If your recorder is supported by the Lorex App, refer to the article “How to Change or Reset Your Recorder's Password (Compatible with Lorex App).”
 If your recorder is supported by the Lorex Cirrus App, refer to the article “How to Change or Reset Your Recorder's Password (Compatible with Lorex Cirrus App).”
 If your recorder is supported by the Lorex Pro App, refer to the article “How to change or reset your recorder's password (compatible with Lorex Pro App).”

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Changing Your Password via Your Recorder

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Retrieving your device ID

1.Retrieve your recorder's Device ID. You can locate the Device ID in the following ways:
 On the side panel of your recorder, alongside the Device ID's QR Code.
 In your recorder's system, right-click then click Info.
 In the Lorex app, go to Settings > Device Info.

device info

2.Once you have the Device ID at hand, please take a picture of the Device Info screen and the sticker with the serial number and model number found on unit. Refer to How to Reset Your NVR or DVR's Password to obtain a temporary password so that you can access your recorder and reset the password.

Lorex Devices Password Reset Detailed Guide.

Changing or Resetting Your Recorder's Password

Note: When resetting your password, use the temporary password sent to you. The temporary password is valid until the end of the day. If you haven't received a temporary password yet, refer to “How to Reset Your NVR or DVR's Password“.

1.From the Live View display, right-click to open the Quick Menu, then click Main Menu.
2.Click ACCOUNT, then the User tab from the side panel.
3.Click draw icon next to the account you want to change the password for.

change password 756w403h

4.Configure the following:
 Username: Set to admin.
 Modify Password: Check to modify password.
 Old Password: Enter the current/reset password.
 New Password: Enter the new password you want to use for the system.
 Confirm Password: Re-enter the new password.

Note: Passwords for the system must be a minimum of 8 characters, and must include at least 2 of the following character types: lowercase, uppercase, numeric, and special characters.

5.Click OK.

How to Change or Reset Your Recorder’s Password (Compatible with Lorex App)

This article offers guidance on how to change the password of your Lorex recorder for security purposes or reset it in case you have forgotten it.

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Note: These instructions apply to recorders supported by the Lorex App. Refer to the Lorex App Product Compatibility Chart for a list of compatible recorders.

 If your recorder is supported by the Lorex Cirrus App, refer to the article “How to Change or Reset Your Recorder's Password (Compatible with Lorex Cirrus App).”
 If your recorder is supported by the Lorex Cloud App, refer to the article “How to Change or Reset Your Recorder's Password (Compatible with Lorex Cloud App).”
 If your recorder is supported by the Lorex Pro App, refer to the article “How to change or reset your recorder's password (compatible with Lorex Pro App).”

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Table of contents:

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Change or Reset Your Recorder’s Password Through the Lorex App

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Change Your Recorder's Password Through the Lorex App

Note: Only the device owner has the authority to change the recorder's password; shared users do not possess this capability.

1.Launch the Lorex app and log in to your account.
2.Tap settings icon above your recorder's thumbnail.
3.Tap the Device Settings icon (•••) at the top right of the screen.
4.Tap Device Info > Device Password.

device password screen in lorex app

5.Input your current password in the Old Password field, followed by your New Password.

Note: Ensure your recorder's new password is between 8 to 32 characters and includes at least 2 character types: lowercase, uppercase, numeric, and special characters.

6.Tap Save.

Your recorder's new password is now ready for use during login.

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Reset Your Recorder's Password Through the Lorex App

Note: Only the device owner has the authority to change the recorder's password; shared users do not possess this capability.

1.Launch the Lorex app and log in to your account.
2.Tap settings icon 1 above your recorder's thumbnail.
3.Tap the Device Settings icon (•••) at the top right of the screen.
4.Tap Device Info > Device Password > Forgot device password.

device password screen in lorex app 1

5.Input the email address linked to your account, then tap Send Reset Instructions.
6.Check your email to retrieve the temporary password.
7.Enter the temporary password in the Old Password field, followed by your New Password.

Note: Ensure your recorder's new password is between 8 to 32 characters and includes at least 2 character types: lowercase, uppercase, numeric, and special characters.

9.Tap Save.

Your recorder's new password is now ready for use during login.

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Change or Reset Your Recorder’s Password Through Your Recorder (New Local UI)

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Change Your Recorder's Password Through Your Recorder (New Local UI)

Note: Only the device owner has the authority to change the recorder's password; shared users do not possess this capability.

1.Log in to your recorder using the recorder username (default: admin) and your current password.
2.From the Liveview display, right-click to open the Quick Menu, then click Main Menu > Users > User.
3.Under the admin username, click the icon edit icon underneath Edit.
4.Adjust the following settings:

modify admin account password

 Username: Select admin.
 Modify Password: Enable the option to change your recorder's password.
 Old Password: Input your current password.
 New Password: Enter your new, secure password.

Note: Ensure your recorder's new password is between 8 to 32 characters and includes at least 2 character types: lowercase, uppercase, numeric, and special characters.

 Confirm Password: Re-enter your new, secure password.
5.Click OK to save your changes.

Your recorder's new password is now ready for use during login.

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Reset Your Recorder's Password Through Your Recorder (New Local UI)

Note: Only the device owner has the authority to change the recorder's password; shared users do not possess this capability.

1.Launch the Lorex app and log in to your account.
2.Tap settings icon 2 above your recorder's thumbnail.
3.Tap the Device Settings icon (•••) at the top right of the screen.
4.Tap Device Info > Device Password > Forgot device password.

device password screen in lorex app 2

5.Input the email address linked to your account, then tap Send Reset Instructions.
6.Check your email to retrieve the temporary password.
7.Log in to your recorder using the recorder username (default: admin) and your temporary password.
8.From the Liveview display, right-click to open the Quick Menu, then click Main Menu > Users > User.
9.Under the admin username, click the icon edit icon 1 underneath Edit.
10.Adjust the following settings:

modify admin account password 1

 Username: Select admin.
 Modify Password: Enable the option to change your recorder's password.
 Old Password: Input your current password.
 New Password: Enter your new, secure password.

Note: Ensure your recorder's new password is between 8 to 32 characters and includes at least 2 character types: lowercase, uppercase, numeric, and special characters.

 Confirm Password: Re-enter your new, secure password.
11.Click OK to save your changes.

Your recorder's new password is now ready for use during login.

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Change or Reset Your Recorder’s Password Through Your Recorder (Old Local UI)

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Change Your Recorder's Password Through Your Recorder (Old Local UI)

Note: Only the device owner has the authority to change the recorder's password; shared users do not possess this capability.

1.Log in to your recorder using the recorder username (default: admin) and your current password.
2.From the Liveview display, right-click to open the Quick Menu, then click Main Menu > ACCOUNT > User.
3.Under the admin username, click the icon edit icon 2 underneath Edit.
4.Adjust the following settings:

modify admin account password 2

 Username: Select admin.
 Modify Password: Enable the option to change your recorder's password.
 Old Password: Input your current password.
 New Password: Enter your new, secure password.

Note: Ensure your recorder's new password is between 8 to 32 characters and includes at least 2 character types: lowercase, uppercase, numeric, and special characters.

 Confirm Password: Re-enter your new, secure password.
5.Click OK to save your changes.

Your recorder's new password is now ready for use during login.

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Reset Your Recorder's Password Through Your Recorder (Old Local UI)

Note: Only the device owner has the authority to change the recorder's password; shared users do not possess this capability.

1.Launch the Lorex app and log in to your account.
2.Tap settings icon 3 above your recorder's thumbnail.
3.Tap the Device Settings icon (•••) at the top right of the screen.
4.Tap Device Info > Device Password > Forgot device password.

device password screen in lorex app 3

5.Input the email address linked to your account, then tap Send Reset Instructions.
6.Check your email to retrieve the temporary password.
7.Log in to your recorder using the recorder username (default: admin) and your temporary password.
8.From the Liveview display, right-click to open the Quick Menu, then click Main Menu > ACCOUNT > User.
9.Under the admin username, click the icon edit icon 3 underneath Edit.
10.Adjust the following settings:

modify admin account password 3

 Username: Select admin.
 Modify Password: Enable the option to change your recorder's password.
 Old Password: Input your current password.
 New Password: Enter your new, secure password.

Note: Ensure your recorder's new password is between 8 to 32 characters and includes at least 2 character types: lowercase, uppercase, numeric, and special characters.

 Confirm Password: Re-enter your new, secure password.
11.Click OK to save your changes.

Your recorder's new password is now ready for use during login.

How to Change or Reset Your Recorder’s Password (Compatible with Lorex Cirrus App)

This article offers guidance on how to change the password of your Lorex recorder for security purposes or reset it in case you have forgotten it.

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Note: These instructions apply to recorders supported by the Lorex Cirrus App. Refer to the Lorex Cirrus App Product Compatibility Chart for a list of compatible recorders.

 If your recorder is supported by the Lorex App, refer to the article “How to Change or Reset Your Recorder's Password (Compatible with Lorex App).”
 If your recorder is supported by the Lorex Cloud App, refer to the article “How to Change or Reset Your Recorder's Password (Compatible with Lorex Cloud App).”
 If your recorder is supported by the Lorex Pro App, refer to the article “How to change or reset your recorder's password (compatible with Lorex Pro App).”

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Table of Contents:

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Changing Your Password via the Lorex Cirrus App

Note: You cannot reset your password with the Lorex Cirrus App. To reset your password, you must use your recorder. The following instructions explain how to change your recorder's password from the Lorex Cirrus App.

1.Tap the settings icon icon in the top left corner of the Lorex Cirrus app.
2.Select Devices.
3.Tap Edit under your desired recorder.
4.Tap Change Password.
5.Fill in the required fields as follows:
 Old Password: Input your old password.
 New Password: Enter your new, secure password.
 Confirm the new password: Enter your new, secure password.
7.Tap Save. Your password has now been changed!
8.Record your password and store it in a secure place.

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Changing Your Password via Your Recorder

Note: When resetting your password, use the temporary password sent to you. The temporary password is valid until the end of the day. If you haven't received a temporary password yet, refer to “How to Reset Your NVR or DVR's Password“.

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Resetting your Password

1.Login to your system using the reset password.
2.From the Live View screen, click > main menu icon Setup > User.
3.From the list of accounts, find the row for the account you want to update and click notepad icon 36w36h

user list 756w

4.Click the field next to User Name to change the user name for the selected account.
5.Click the field next to Password to enter a new password.
6.Click the field next to Confirm to re-enter the password.
7.Click Save.

This password will be used to connect to your system from now on.

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Resetting Your Password (LHA / LNK Series)

1.Login to your system using the reset password.
2.In the Main Menu, press Users under the System tab.
3.Go to the user admin name that you want to modify the password for.
4.Click Edit to pop up the User Edit window.

system users

5.Enter your new system password.
6.Re-enter your new system password.
7.Click Save.

This password will be used to connect to your system from now on.

Record your password and store it in a secure place.

How to Change or Reset Your Recorder’s Password (Compatible with Lorex Pro App)

This article offers guidance on how to change the password of your Lorex recorder for security purposes or reset it in case you have forgotten it.

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Note: These instructions apply to recorders supported by the Lorex Pro App. Refer to the Lorex Pro App Product Compatibility Chart for a list of compatible recorders.

 If your recorder is supported by the Lorex App, refer to the article “How to Change or Reset Your Recorder's Password (Compatible with Lorex App).”
 If your recorder is supported by the Lorex Cirrus App, refer to the article “How to change or reset your recorder's password (compatible with Lorex Cirrus App).”
 If your recorder is supported by the Lorex Cloud App, refer to the article “How to Change or Reset Your Recorder's Password (Compatible with Lorex Cloud App).”

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Table of Contents:

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Changing Your Password via the Lorex Pro App

Note: You cannot reset your password with the Lorex Pro App. To reset your password, you must use your recorder. The following instructions explain how to change your recorder's password from the Lorex Pro App.

1.Tap the ellipses () above your desired recorder in the top right corner of the app.
2.Tap Device Settings.
3.Tap writing icon in the top right corner of the Device Settings page.
4.Tap Modify Device Password.
5.Fill in the required fields as follows:
 Old Password: Your old password
 New Password: Your new password
 Confirm the new password: Your new password
6.Tap Save.
7.Record your password and store it in a secure place.

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Changing or Resetting Your Password via Your Recorder

Note: When resetting your password, use the temporary password sent to you. The temporary password is valid until the end of the day. If you haven't received a temporary password yet, refer to “How to Reset Your NVR or DVR's Password“.

1.From the Live View display, right-click to open the Quick Menu, then click Main Menu.
2.Click ACCOUNT, then the User tab from the side panel.
3.Click draw icon 1 next to the account you want to change the password for.

change password 756w403h 1

4.Configure the following:
 Username: Set to admin.
 Modify Password: Check to modify password.
 Old Password: Enter the current/reset password.
 New Password: Enter the new password you want to use for the system.
 Confirm Password: Re-enter the new password.

Note: Ensure your recorder's new password is between 8 to 32 characters and includes at least 2 character types: lowercase, uppercase, numeric, and special characters.

5.Click OK.

How to Reset Your Password

There are different processes to reset your password for different types of Lorex products or accounts.

Please select the type of password reset you need:

How to Reset Your Lorex App Account Password

Please note that your Lorex Account and Lorex App account email and passwords are the same. Changing one will automatically change the other.

There are two ways to reset your Lorex App password:

Method 1: App

 

forgot password screen from lorex app

1. Click Forgot Password on the main app Login screen.

 

get new activation code screen from lorex app

2. Enter your email, a new account password, and click Get Activation Code.

 

enter new activation code screen from lorex app 438w

3. Enter the 6-Digit Verification Code sent to your email and click ok.

 

 

Method 2: Website

 

recover password screen from the lorex login page 756w

1. Click  from the Lorex Login page

 

enter email address screen from lorex login screen 756w

2. Enter your email address associated with your Lorex Account and click Recover

 

screenshot from email showing verification code

3. Check your email for your Verification Code.

 

recover password page on lorex website

4. Return to the Recover Password page and input your email address, new password, and verification code that you received.

 

5. Click Reset and then login using your new credentials.

 

Further Support

Resetting Your Lorex App password

Resetting Your Lorex Account Password

How to Reset Your NVR or DVR's Password

Please follow the steps for the app associated with your Recorder

 

Lorex Recorders Using the Lorex App, Lorex Cirrus App or Lorex Cloud App

Request a temporary password from the website to reset your recorder's password:

Note: It is necessary to register your product for warranty to request a temporary password for your Recorder.

v2 login2

1. Login into The Warrany Section of Your Lorex Account:

 Visit the Lorex Website.
 Navigate to “My Account.”
 After logging in, select “My Account” and then “Warranty.”

 

v2 warranty2

 

2. Register Your Warranty:

 Click on “Activate Warranty.”
 Complete the required fields:

Model Number
Serial Number (S/N)
Date of Purchase
Upload Bill of Sale

 Click “Save Warranty.”

 

password recovery screen from lorex app

 

3. Reset Device Password:

 Choose “Reset Device Password.”
 Complete the required fields:

First and Last Name
Phone Number
Model Number
Device ID
Serial Number (S/N)
Date Displayed on Device
Upload Proof of Purchase
Upload Device Info Screen
Upload Information Sticker

 Click “Submit.”

 

new login screen after password recovery from lorex app

 

4. Use Your Temporary Password:

 After requesting a device password reset, you will get an email with a ticket number.
 A follow-up email will provide you with a temporary password and a link to guide you through changing your recorder's password.

 

Further Support

How to Change or Reset Your Recorder's Password (Compatible with Lorex App)

How to Change or Reset Your Recorder's Password (Compatible with Lorex Cirrus App)

How to Change or Reset Your Recorder's Password (Compatible with Lorex Cloud App)

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Support Hours Eastern Time:
Mon to Fri: 10:00AM – 9:00PM
Sat & Sun: Closed

 

How to Locate Your Recorder's System Information

To complete the temporary password request form on the website, please gather the following information:

example of where to find system date on your recorder

System Date: Located in the top-right corner of the screen once the recorder is powered on.

 

example of where to find the device id on the back of your security camera

Device ID: Located on the QR code sticker attached to the outside of your recorder.

 

example of where to find device model number from your recorder screen

Device Model: Located in the INFO section from the Quick Menu of your recorder (the device ID can also be found here).

 

 

Once you have the Device ID at hand, please take a picture of the Device Info screen and the sticker with the serial number found on the unit.

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How to Reset Your Smart Home 's Password

To ensure your privacy and prevent any unauthorized attempts to gain access to your camera, there is no way to reset your smart home camera's password. The camera will have to be reset to its factory default.

 

How to restart or your IoT Device:

 

example of where to find reset button on wi fi security cameras 251h

 Locate the Reset Button on the device (the location of the button differs on each camera – please see model documentation).
 Press the reset button for 10 seconds – in most cases you will hear a chime sound and see a flashing green light when the process is complete.
  your device as a New Device on the Lorex App.

 

 

Further Support

Wi-Fi Security Camera – How to reset your device

How to Reset Your 's Password

If you have forgotten the password to one of your IP security cameras, you will either need to reset the camera manually. Please see your camera's documentation to see if there is a reset button.

camera legend diagram showing reset button 756w539h

bottom of camera showing reset button 605h

Reset Button:

If your IP Camera includes a reset button, you can hold the button down to revert it to its default setting. This will allow you to set up the camera again through your NVR with a new password.

Wi-Fi Security Camera – How to change password

We recommend using strong passwords for the Lorex App app and all cameras connected to it, and changing them on a regular basis.

This guide applies to the following products: W281AAW282CAW261ASW261AQLNWDB1, and V261LCD.

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How to change device password

Here's how to change the password of your camera.

Step 1. Launch the Lorex App app, and tap Device Settings.

tap device settings

Step 2. Tap the Name of your device.

tap device name

Step 3. Tap Device Password.

tap device password

Step 4. Enter your Old Password, followed by the New PasswordConfirm Password, and tap the Save icon.

enter password and save

NOTE: You'll get a prompt that you've sucessfully updated your device password.

password successfully updated

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How to change Lorex App account password

Here's how to change the password of your Lorex App account.

Step 1. Launch the Lorex App app, then tap Account at the bottom of the screen.

tap account

Step 2. Tap Account Settings.

tap account settings

Step 3. Tap Security.

tap security

Step 4. Tap Change Password.

tap change password

Step 5. Enter your Current Password, followed by the New Password, then tap Done.

enter new password

NOTE: You'll get a prompt that you've sucessfully updated the password of your Lorex App account.

You'll also be loggged out automatically. You must re-login using your new password

password successfully changed

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How to enable or disable fingerprint login

If your smartphone supports fingerprint login, you can use it to sign in to your Lorex App.

Step 1. Launch the Lorex App app, then tap Account at the bottom of the screen.

tap account 1

Step 2. Tap Account Settings.

tap account settings 1

Step 3. Tap Security.

tap security 1

Step 4. Toggle Fingerprint Login button to ON (to enable it) or OFF (to disable it).

toggle fingerscan login

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